## Massachusetts SIP Rev ision

310 CMR 60.02, the Massachusetts Motor Vehicle Emissions

Inspection and Maintenance Program Documentation of IM SIP Revision consistent with 42 USC Section 7511a and Section 182 (c)(3)(A) of the Clean Air Act Table of Contents
EXECUTIVE SUMMARY
................................ ................................ ................................ ..... i IN TRODUCTION
................................ ................................ ................................ .................. 2 1.0 Applicability

(51.350)
................................ ................................ ................................ . 3 2.0 Enhanced IMStandard (51.351)
................................ ................................ ................. 3 3.0 Network T y

pe and Program Evaluation (51.353)
................................ ....................... 7 4.0 Adequate Tools and Resources (51.354)
................................ ................................ .... 8 5.0 Test Frequency

and Convenience (51.355)
................................ ................................ 8 6.0 Vehicle Coverage (51.356)
................................ ................................ ......................... 9 7.0 Tes t Procedure and Standards (51.357)
................................ ................................ .... 11 8.0 Test Equipment (51.358)
................................ ................................ .......................... 14 9.0 Quality

Control (51.359)
................................ ................................ ........................... 14 10.0 Waivers and Compliance via Diagnostic Inspection (51.360)
................................ .. 15 11.0 Motorist Compliance Enforcement (51.361)
................................ ............................ 16 12.0 Motorist Compliance Enforcement Program Oversight (51.362)
............................. 17 13.0 Quality

Assurance (51.363)
................................ ................................ ...................... 18 14.0 Enforceme nt against Contractors, Stations and Inspectors (51.364)
........................ 19 15.0 Data Collection (51.365)
................................ ................................ ........................... 20 16.0 Data Anal ys is and Reporting (51.366)
................................ ................................ ...... 20 17.0 Inspector Training and Certification (51.367)
................................ .......................... 21 18.0 Public Information and Consumer Protection (51.368)
................................ ............ 21 19.0 Improving Repair Effectiveness (51.369)
................................ ................................ . 22 20.0 Compliance with Recall Notices (51.370)
................................ ................................ 23 21.0 On
- Road Testing (51.371)
................................ ................................ ........................ 24 Appendices Appendix 1..... Contract with Parsons Appendix 2..... Massachusetts Statutory Authority

for IM Program and the Massachusetts IM Regulations (MassDEP/RMV) Appendix 3...
.. RMV Regulations 540 CMR 4.0 Appendix 4..... Mobile6 model 4 Input Sources and Files Appendix 5..... Mobile6 model 4 Output Files Appendix 6
..... Massachusetts IM Motor Vehicle Inspection Trust Fund Legislation Appendix 7..... Massachusetts IM Program Bu dget for Fiscal Years 2008 and 2009 Appendix 8..
.... Table s showing Total Vehicles Tested and Exempt by Vehicle ClassMA SIP Revision : Table of Contents Item 7

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with 42 USC Section 7511a and Section 182 (c)(3)(A) of the Clean Air Act

i EXECUTIVE SUMMARY
This State Implementation Plan (SIP) revision is required under the Clean Air Act Amendments of 1990 and federal re gulations, 42 United States Code section 7511a, section 182(c)(3)(A) and ensures changes to Massachusett s ’ Inspection and M aintenance (IM) program are fully documented. The structure of this document is consistent with requirements that have been establis hed by

the United States Environmental Protection Agency (EPA) for IM programs. The IM program, designed to identify vehicles that emit pollutants that exceed acceptable standards and require such vehicles to get repaired, is an important part Massachusett s ’ strategy to attain and maintain the National Ambient Air Quality Standard for o zone. The Massachusetts IM program, which dates back to 19 83 , h as a history of effectivel y reducing vehicle emissions. T he IM program has relied on a decentralized netwo rk of inspection stations that are licensed b y the Massachusetts Registry of Motor Vehicles ( RMV ) to conduct safety and emissions tests. Most Massachusetts vehicles receive their inspections at local public stations. The program also allows owners of veh icle fleets to purchase testing equipment so they can test their own vehicles. The Massachusetts Department of Environmental Protection ( MassDEP ) has amended its IM regulations to be consistent with the current IM p rogram contract , which commenced on Oct ober 1, 2008 , and to comply

with federal requirements that have been enacted since the regulations were last amended.MA SIP Revision : Table of Contents Item 7

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2 INTRODUCTION This document outlines the Massachusetts Inspection and M aintenance (IM) program with each section providing the details o n specific elements of the program, followed by citations to the statutory and regulatory authority

to conduct these specific elements. Massachusetts is required to adopt and implement an enhanced inspection and maintenance program, pursuant to 42 Unite d States Code section 7511a, section 182(c)(3)(A) of the Clean Air Act Am endments of 1990 . The current Massachusetts IM program was authorized by the Legislature under Chapter 210 of the Acts of 1997. The Mass achusetts IM program is jointly administered by

the Department of Environmental Protection (MassDEP) and the Registry of Motor Vehicles (RMV). MassDEP’s i mplementing regulations (310 CMR 60.02) were initially adopted in January

1999 and amended in 2004
. From 1999 through September 30, 2008 , the program was implemented through a contract with Applus + Technologies, Inc. and , as of October 1, 2008 , through a contract 1 with Parsons Commercial Technology Group, Inc. (Parsons). MassDEP and the RMV amend ed their respective IM regulations to update the program and to compl y with federal requirements that have been enacted since the regulations were last amended. These regulations became effective on September 5, 200 8
. Due to this program change, Massachusetts is revising the state implementation plan (SIP) for submittal to the United States Environmental Protection Agency (EPA). This SIP revision meets the requirements specified in section 182(c)(3) of the Clean Air Act and the federal regulations promulgated thereunder, which require any state with an ozone nonattainment area classified as moderate or above to implement an IM program to reduce emissions of hydrocarbons (HC) and oxides of nitrogen (NO x) from in

- use motor vehicles. This SIP revision is being submitted in accordance with regulations from 40 Code of Federal Regulations (CFR) Part 51. MassDEP and the RMV entered into a contract with Parsons Commercial Technology

Group, Inc. on January

16, 2008 to implement the current IM program beginning October 1, 2008
. Under this contract , the IM program continue s to deliver inspections through a decentralized network of local inspection stations. All vehicles continue to receive an annual safety

inspection. However, vehicles are now require d to receive an annual emissions test, rather than the biennia l test required under the previous program. The emissions test rel ies primarily on an “on
- board diagnostic” (OBD) test; the previous program’s use of a dynamometer to test tailpipe emissions ha s been discontinued
. In addition, a fifteen ye ar rolling exemption replace s the previous fixed year exemption of 1984
. The OBD emissions test ha s also been expanded to include diesel vehicles
. L arge diesel trucks and buses not equipped with an OBD sy stem will continue to receive an opacity test; the amendments to the MassDEP regulation lower the opacity

cut points for these vehicles. As new medium

- and heavy

- dut y vehicles become equipped with OBD s ys tems, they will also be required to obtain an annual OBD emissions test
. A copy

of the contract between MassDEP, the RMV, and Parsons is contained in Appendix 1.

1 Appendix 1MA SIP Revision : Table of Contents Item 7

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3 1.0 Applicability (51.350) 1.1 Massachusetts IM Program Meeting Federal SIP Requirements Massachusetts will continue to implement the enhanced inspection and maintenance program statewide through a decentra lized network of local inspection stations. All vehicles will continue to receive an annual safety test. However, the amend ed regulations require an annual emissions test, rather than the biennial test required under the previous program . The emissions test rel ies primarily on the OBD test currentl y used for 1996 and newer vehicles; the previous program’s use of a dynamometer to test tailpipe emissions has be en discontinued
. A fifteen year rolling exemption replace s the previous fixed year exemption of 1984
. The OBD emissions test has also be en expanded to include diesel vehicles
. L arge diesel trucks and buses not equipped with an OBD s ys tem will continue to receive an opacity test; the revised regulations lower the opacity cut points for these vehicle s. As new heav y - dut y vehicles become equipped with OBD s ys tems, they will also be required to obtain an annual OBD emissions test
. 1.2 Applicable Documentation for the Massachusetts IM Program The legal authority for the implementation of the Massachu setts IM Program is included in Appendix 2 and contains both the statut e and regulat ions
. Mass DEP and the RMV have adopted regulations for the IM program. RMV regulations (540 CMR 4.00) 2 govern the day

- to - day administration and operation of the IM program and the Mass DEP regulations (310 CMR 60.02) establish appropriate emission testing requirements
. 2.0 Enhanced IM Standard (51.351) 2.1 Massachusetts IM Program Meeting Federal SIP Requirements Section 1 10(n) of the U.S. Clean Air Act (the “savings cl ause”) states that if a program required by the Act is revised, it must maintain at least the emission benefits demonstrated when it was first approved into the SIP. EPA requires Massachusetts to implement an IM program due to the Commonwealth’s non

- attai nment status with respect to ground level ozone
. T he revised program maintain s level of emission reductions that were demonstrated for the previous IM program. MassDEP has modeled the emissions impact of the new program using EPA’s MOBILE6 (model input 3 and output4 files) model. Inthe model, MassDEP assumed a program start date of October 2008 and an exemption for vehicles 15 or more model years old
. Based on this modeling , MassDEP believes the program will achieve the reductions needed for the SIP.

2 Appendix 3 3 A ppendix 4 , submitted in electronic format 4 Appendix 5 , submitted in electronic formatMA SIP Revision : Table of Contents Item 7

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4 2.2 Applicable Documentation for the Massachusetts IM Program The emissions benefits of the new program were compared with those estimated for the previous program with biennial emissions testing (transient testing for model ye ar 1984
- 1995 vehicles and OBD testing for model year 1996 and later vehicles). The estimated figures for vehicle miles traveled per day

by the Massachusetts fleet as a whole that were used to determine the emissions figures are shown in Table 1.
Table 1 Estimated Vehicle Miles T raveled Used to Model Air Quality Impacts of Changes in the Massachusetts IM Program 2009 2010 2011 2012 2018 Estimated VMT per day 149,228,000 149,962,000 150,694,000 151,427,000 155,700,000
Table 2 and the associated graph , Figure 1, show the resul ts of the modeling for 2009 through 2012, and for 2018 (the final anal ys is year required by EPA for the 8

- hour Ozone SIP). The emission figures show the tons per summer day (tpsd) of on

- road mobile source emissions that would remain if the previous bienni al testing program was continued into the future, under new annual OBD testing program, and the difference, or delta, between the two. Table 2 Comparison of Emissions for Current and Proposed IM Programs
Pollutant 2009

(tpsd) 2010

(tpsd) 2011

(tpsd) 20 12

(tpsd) 2018

(tpsd) Previous IM Program VOC 73.61 67.18 61.60 56.32 38.97

NOx 224.7 196.5 170.6 147.7 65.0 CO 1002.1 938.6 885.2 837.8 711.5 New IM Program VOC 73.78 66.87 61.04 55.86 38.78

NOx 224.0 195.4 169.2 146.4 64.2 CO 1003.7 932.0 872 .5 824.9 701.3 Delta = Previous - New Programs VOC
- 0.17 0.31 0.57 0.46 0.19

NOx 0.6 1.1 1.5 1.3 0.7 CO
- 1.6 6.6 12.7 12.9 10.2MA SIP Revision : Table of Contents Item 7

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5 Figure 1 Emi ss io nsD el taB et ween Previ ous a nd N ew

I M Pr ogr ams

-0 .5 0. 0 0. 5 1. 0 1. 5 2. 0 2. 520092010201120122018Delta (tons per summer day) VO C NO x CO /1 0

These figures show that an annual OBD program, without transient testing, will result in slightly more VOC emissions (0.17 tpsd) in 2009 than would be expected if the previous program was continued. However, an expected decrease in NO x emissions (0.6 tpsd) leads to a net reduction in ozone forming pollutants. While the modeling also shows a slight increase in CO emissions (1.6 tpsd) in 2009, the pollutants that are most important for ozone production are NO x and VOCs. For the following reasons, MassDEP believes the program under the new regulations meets the requirements of the U.S. Clean Air Act’s savings clause:

 These results assume no carryover of emission reduction benefits from the transient testing program that end ed on September 30, 2008. A carryover effect would recognize that emissions from most of the vehicles that rece ive d a biennial transient test will not automatically

rise to levels that would result in a failing test immediatel y atthe end of the current program, and would allow these benefits to be estimated in the modeling as a benefit in the new IM program. Beca use the MOBILE6 model does not recognize any carryover effect, it assumes the tailpipe testing benefit ends as soon as the program stops. MassDEP believes this is unrealistic. EPA Region 1 has agreed that residual credit from the tailpipe testing would m ake up for the small increase in HC and CO emissions that the model predicts in 2009.

 The MOBILE6 model calculates emissions on the basis of complete calendar years, and does not allow for testing to begin in October of a calendar year, when annual testin g under the new program beg an . Therefore, the model does not account for emission benefits that were earned between October 1, 2008 and December 31, 2008.MA SIP Revision : Table of Contents Item 7

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6  Table 3 below shows that the estimated difference in emissions benefits between the previous program and the new program are well within the model’s margin of error. MassDEP believes the new program will achieve the reductions needed for the SIP. Specifically , in 2009, the 0.17 tpsd difference for VOCs represents less than 0.3% of VOC emissions mode led; and the 0.6 tpsd difference for NO x represents an improvement of almost 0.3% of NO x emissions modeled. For CO, the 1.6 tpsd difference represents less than 0.2% of CO emissions modeled. Table 3 shows that the new program will create very close to 10 0% of the air quality benefits of the previous program for VOC and CO in 2009, and more than 100% for NO x . Table 3 Detailed Comparison of Emissions for 2009 Emissions from Programs Benefit from Programs Differences between Programs

2009 No IM Progra m (tpsd) Previous Program (tpsd) New Program (tpsd) Benefit

of Previous Program (tpsd) Benefit of

New Program (tpsd) Delta

Between Benefits (tpsd) Delta

vs. Current Program Proposed

vs. Current Program VOC 84.57 73.61 73.78 10.96 10.79
- 0.17 0.23 % 98.4% NOx 241.1 224.7 224.0 16.4 17.0 0.6 0.27% 103.7% CO 1224.9 1002.1 1003.7 222.9 221.3
- 1.6 0.16% 99.3%
Table 4 shows that the program’s slight increase in VOC emissions modeled for 2009 over those that would have been expected from continuing the previous program will disappear beginning in 2010, when the emissions benefits of the annual OBD program are projected to go beyond those of the previous program with biennial transient testing. Table 4 Detailed Comparison of Emissions for 2010 Emissio ns from Programs Benefit from Programs Differences between Programs

2010 No IM Program (tpsd) Previous Program (tpsd) New Program (tpsd) Benefit

Previous Program (tpsd) Benefit

New Program (tpsd) Delta Between Benefits (tpsd) Delta

vs. Previous Program New

vs. Previous Program VOC 77.98 67.18 66.87 10.81 11.11 0.31 0.46% 102.8% NOx 213.0 196.5 195.4 16.5 17.7 1.1 0.56% 106.9% CO 1160.0 938.6 932.0 221.4 228.0 6.6 0.70% 103.0%MA SIP Revision : Table of Contents Item 7

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7 In addition, Table 2 and its associated graph , Figure 1, show that the emissions of NO x and VOC under the IM program will continue to remain below the emissions of the previous IM program through 2018, helping Massachusetts to attain the ozone standard over time. While the difference between the two programs decrea ses somewhat after 2011, please note that MOBILE6 does not allow for an y credit from the OBD emissions testing of light

- , medium

- , and heav y - dut y diesel vehicles that has already begun phase

- in
. 3.0 Network Type and Program Evaluation (51.353) 3.1 Massa chusetts’ IM Program Meeting Federal SIP Requirements Since 1983 , the program has relied on a decentralized network of inspection stations that are licensed b y RMV to conduct safety and emissions tests. Most Massachusetts vehicles receive their inspectio ns at local public stations. The program also allows owners of vehicle fleets to purchase testing equipment so they can test their own vehicles. Under the new regulations, the IM program will continue to deliver inspections through a decentralized networ k of local inspection stations. The IM program contract requires Parsons to institute an evaluation program co nsistent with EPA regulations. Data are collected as part of the regular data collection system during routine testing. MassDEP and the RMV w ill audit this process, anal yz e the results, and report this information to EPA, as required. Mass DEP and RMV conduct IM program evaluations through an ongoing process to quantify emission reduction benefits. The evaluation is based on data provided b y P arsons and indicates whether the program is meeting the emission reduction targets. Program evaluation results have been reported to EPA on an annual basis, beginning with the ye ar 200 0 . The raw evaluation test data will also be made available to EPA. T he annual and biennial report s for the Massachusetts Inspection and Maintenance Program can be found at: http://massvehiclecheck.state.ma.us/about_publications.html
. 3.2 Applic able Documentation for the Massachusetts IM Program Authority for the Commissioner of the Department of Environmental Protection to promulgate 310 CMR 60.02 is found at M. G.L . c.111, §142M and G.L. c.21A, §§2(28) and 16. 310 CMR 60.02 establishes emissi ons inspection requirements for vehicles in the Commonwealth. As required b y 40 CFR 51.366, the c ontractor prepare s and submit s , in a form satisfactory to the Agencies, data for the annual and biennial p rogram reports
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8 4.0 Adequate Tools and Resources (51.354) 4.1 Massachusetts IM Program Meeting Federal SIP Requirements States are required to document that adequate fees are collected to support the IM program s according to 40 CFR 51.354. The Massachusetts Motor Vehicle Emissions Inspection and Maintenance Program fee is currentl y set at twenty- nine dollars ($29 .00 ) for an annual combined emission and safety test. The money collected from the inspection fees is set aside in a separate Commonwealth fund known as the Motor Vehicle Inspection Trust Fun d ( IM Trust) . MGL c.10, section 61 established th e IM Trust to be used solely for the purposes of the administration and implementation of the IM program. Under the current IM program, $20.50 of the $29 inspection fee is retained by the inspection statio n with the rest deposited by Parsons into the state’s Motor Vehicle Inspection Trust Fund. The RMV then pay s Parsons $1.74 from the IM Trust for each inspection and the remaining money is used to pay

for MassDEP and RMV IM program staff and other IM progr am needs. In FY 08 (under the previous IM program contract), the IM Trust acquired approximately $39.9 million dollars in revenue from inspection fees which was utilized to support overall program costs covering necessary

equipment and personnel expendi tures. Massachusetts commits to maintaining an adequate staff dedicated to overt and covert auditing, data anal ys is, program administration, enforcement, and the other necessary program functions. 4.2 Applicable Documentation for the Massachusetts IM Pro gram MGLc.10, section 61 established the IM Trust to be used solel y for the purposes of the administration and implementation of the IM program 5

. Pursuant to MGL c. 90, Section 7A, the Secretary of Administration and Finance establishes the inspection f ee to be charged for the IM program emission and safety test. The inspection fee to the motorist is $29. Appendix 7 contains budget information for the Massachusetts IM program. The budget contains the costs for oversight purposes and demonstrates th at the program will maintain the funds to cover the costs of necessary administrative resources for several years.
5.0 Test Frequency and Convenience (51.355) 5.1 Massachusetts IM Program Meeting Federal SIP Requirements Under the current program, OB D
- equipped vehicles in Massachusetts now receive an annual OBD emissions test
. Vehicles become exe mpt when they are 15 years old through a rolling 15 year exemption
. Opacity testing requirements have been retained for 1984 and newer diesel vehicles over 10,000 pounds GVWR that do not have OBD s ys tems . Opacity testing is also required on an annual basis under the new program , however opacity testing has been delayed

5 Appendix 6MA SIP Revision : Table of Contents Item 7

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9 until Summer 2009 to ensure proper test equipment operation. In addition, emissions tests are also required upon a change of ownership. T here are approximately 1,600 public inspection s tations located throughout Massachusetts in order to provide motorists convenient service as required by 40 CFR 51.355
. The c ontrac t requires Parsons to devel op a plan to recruit i nspection s tations to participate in the p rogram if directed to do so b y MassDEP and the RMV . The purpose of the plan is to ensure that public i nspection s tations for all vehicle classes are sufficiently numerous and dispersed, as de termined by MassDEP and the RMV . The plan shall include recru iting provisions for an y areas identified by MassDEP and the RMV as underserved. 5.2 Applicable Documentation for the Massachusetts IM Program 310 CMR 60.02 established annual inspections for OBD and opacity emissions tests. T he c ontract with Parsons provide s additional documentation on test frequency and convenience. These documents demonstrat e that the Massachusetts IM program meets the federal requirements for test frequency and convenienc e . 6.0 Vehicle Coverage (51.356) 6.1 Massachusetts IM Program Meeting Federal SIP Requirements As shown in Table 5, OBD
- equipped vehicles in Massachusetts will receive an annual OBD emissions test
. OBD
- equipped v ehicles become exempt when they are 15 ye ars old (rolling 15 ye ar exemption). Opacity testing requirements have been retained for 1984 and newer diesel vehicles over 10,000 pounds GVWR that do not have OBD s ys tems. Table 5 below indicates the vehicles in Massachusetts that receive an OBD emis sions test on an annual basis or upon change of ownership under the current program. Table 5 Vehicles That Would Receive an OBD Emissions Test Vehicle Fuel Gross Vehicle Weight Rating (GVWR) OBD Testing Starting with Model Year Non
- diesel Li ght duty : 8, 500 pounds or less 1996 Diesel Li ght duty : 8,500 pounds or less 1997 Non
- diesel Medium duty : greater than 8,500 and less than or equal to 14,000 pounds 2008 Diesel Medium duty : greater than 8,500 and less than or equal to 14,000 pounds 2007 All Heav y d ut y: greater than 14,000 pounds Phased in as OBD sy stems are required to be installed, starting with model year 2010MA SIP Revision : Table of Contents Item 7

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10 The following requir ements also apply to OBD
- equipped vehicles:

 Vehicles that fail the emissions test because the malfunction indicato r light (MIL) is commanded on b y the OBD s ys tem receive a MIL

- on bulb check to verify the MIL is functioning.

 When an emissions inspection indicates that a vehicle’s emission control s ystem has been tampered with or otherwise altered so that a complete te st cannot be performed, the motorist is required to present their vehicle to a location designated b y MassDEP to resolve the issue. Heav y - dut y diesel vehicles not otherwise subject to an OBD test will continue to be subject to an annual snap accelerati on smoke test, based on the test specified by SAE J1667 , as shown in Table 6 below
. Table 6

Vehicles That Would Receive an Opacity Test Vehicle Fuel Gross Vehicle Weight Rating (GVWR) Opacity Testing Starting with Model Year Diesel

– registered in MA Ve hicles 10,000 pounds or more 1984 Diesel

– registered in any state or country that operate in Massachusetts Vehicles 10,000 pounds or

more All vehicles

In addition, the following vehicles are also subject to an annual emissions test in the Commonwealth if they

are of the vehicle types shown in Tables 5 and 6 :

 Vehicles that are operated by a federal installation within Massachusetts for more than sixty (60) days per year;

 Vehicles that are registered to a federal employee stationed at a federal installation within Massachusetts for longer than sixty (60) day s per year regardless of whether the vehicle is registered in Massachusetts; and

 Vehicles that are registered in another state or Canadian province or territory requiring a reciprocal emissions inspe ction in Massachusetts. Tables showing the total vehicles tested and exempt by vehicle class are in Appendix 8
. Provisions governing engine

- switching were revised to reflect EPA requirements , to ensure that replacement engines are appropriate for the vehicle in which they are installed , and to maintain the vehicle’s emissions characteristics. Definitions and other provisions were revised to addressMA SIP Revision : Table of Contents Item 7

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11 assembled and reconstructed vehicles, gray market vehicles, specialty import vehicles, and vehicles that have been issued exemptions by EPA or California Air Resources Board ( CARB )
. Vehicles registered in the Commonwealth of Massachusetts that are primarily operated in another IM area are required to document their status using the “Out of State Verificati on Emissions ” form (http://www.mass.gov/rmv/forms/21307.pdf ) to certify

that the vehicle has passed the inspection required by the jurisdiction in which the vehicle is currentl y domiciled or that the jurisdiction in which the above vehicle or equipment is currentl y domiciled lacks an inspection program or does not inspect vehicles registered in other jurisdictions. Within fifteen (15) day s of being returned to the Commonwealth of Massachusetts, the v ehicle or equipment identified on this form must have a vehicle inspection performed b y a Massachusetts vehicle inspection station, as required by law. This requirement holds even if the vehicle bears an inspection sticker that is still valid in another st ate. 6.2 Applicable Documentation for the Massachusetts IM Program 310 CMR 60.02 and the c ontract with Parsons provide the necessary documentation to demonstrate that the Massachusetts IM program meets federal requirements for vehicle coverage.
7.0 Tes t Procedure and Standards (51.357) 7.1 Massachusetts IM Program Meeting Federal SIP Requirements All vehicles subject to the OBD test are tested using the procedures established by 310 CMR 60.02. These procedures are based on the test procedures establi shed b y EPA for light duty vehicles in 40 CFR 85.222, and are generall y consistent with EPA’s guidance document,
“ Performing Onboard Diagnostic S ys tem Checks as Part of a Vehicle Inspection and Maintenance Program” (June 2001). The three areas where the MassDEP procedures vary from EPA’s procedures are the bulb check , readiness , and communication failures . For the bulb check, MassDEP’s procedures require the bulb be verified as illuminated when commanded on by the OBD s ys tem (key

- on/engine running, KOER) . This will prevent false failures associated with the key

- on/engine

- off (KOEO) bulb check . Vehicles that fail the KOER bulb check must pass a KOEO or KOER bulb check when rein sp ected, as no waivers are issued for bulb check failures. For readiness, MassDEP’s procedures require that a vehicle fail its initial test if it would otherwise pass but does not meet readiness criteria. A vehicle that would otherwise pass but does not meet readiness criteria will not fail its retest, but will be turned away f rom reinspection: a vehicle that does not meet readiness criteria when presented for its retest is con si dered to not have received a ret est
. A vehicle must still pass an emissions test or receive a waiver within 60 day s of the initial emissions test failure, even if the initial test failure was for readiness. This is necessary to preserve the motorist’s right to one free retest following the initial inspection failure, whether for safety, emissions, or both.MA SIP Revision : Table of Contents Item 7

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12 Also, Massachusetts requires that vehicles failing their initial test due to a diagnostic trouble code (DTC) for catal yt ic converter efficiency must have the catal yt ic converter monitor “Ready” before allowing a retest. This requirement was established to verify that cataly

tic co nv erter repairs we re effective, and to provide consumer protection against improper or ineffective catal yt ic converter repairs. Massachusetts will use alternative test procedures where routine test procedures cannot be applied. The alternative test procedur es may exclud e a vehicle from readiness requirements, or may subject the vehicle to only a visual bulb check. These alternative test procedures would only be implemented where a sy stemic problem with the test equipment (not a maintenance problem) or with a vehicle or group of vehicles prevents them from completing the normal emissions test procedures. As part of the IM program evaluation, Mass DEP, in partnership with the RMV, will identify additional vehicle models that are not currentl y exempted from readiness by Appendix D of the guidance document but have 20% or greater not ready rates. Including these vehicles on the EPA readiness exemption list for OBD testing is consistent with the intent of Appendix D. Mass DEP will provide EPA with an updated list of vehicle s having readiness issues in subsequent program evaluation reports. Mass DEP, RMV and EPA recognize the importance of maintaining an updated list of vehicles identified as having readiness issues as an important tool to provide the operational flexibility needed in state IM programs. Vehicles excluded from readiness would still receive a check of the OBD system to determine whether the MIL has been commanded on. For commun i cation failures, Massachusetts has added a provision to the testing procedures th at requires the inspector to conduct a “loopback” check of the OBD test equipment. The inspector inserts the diagnostic link connector into a receptacle in the test equipment to check the integrity of the test cable/s ys tem. If there is a problem with the cable or test sy stem that is preventing the vehicle from communicating with the workstation, the test is aborted. This prevents the vehicle from falsel y failing the emissions test due to an equipment

- related problem. Where sy stemic problems with the t est equipment prevent the equipment from completing the emissions test, or where problems with a vehicle or group of vehicles (e.g., all of one ye ar/make/model, or all of a manufacturer’s model year) prevent completion of the normal emissions test procedures, MassDEP will cause the vehicles to receive only a visual bulb check to determine pass/fail. In cases where there is a sy stemic prob lem with the test equipment, the visual bulb check will continue only

until the problem with the test equipment is cor rected. It is anticipated that this would be used during equipment rollout, or where an upgrade to the equipment or equipment software caused the equipment to no longer function as designed. Once the correction is implemented, normal testing would resume
. In cases where there is a problem with a vehicle (e.g., specific year/make/model) or group of vehicles (e.g., all of one manufacturer’s model ye ar), including problems subject to recall but th eMA SIP Revision : Table of Contents Item 7

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13 recall has not been completed, the alternative test would continue until the problem is corrected by the manufacturer. The alternative test procedures are designed to allow quick operational adjustments to provide MassDEP and its contractor, the vehicle manufacturer, or the vehicle owner time to resolve unant icipated problems associated with the emissions test, but still identify vehicles in need of repair because the MIL is illuminated. This is parti cularly important in Massachusetts because vehicles are subject to emissions testing when one year old. As a result, any OBD performance or testing issues are likely to surface here before any other area, and operational adjustments to test procedures will be necessary for the program to remain acceptable to the public. Opacity testing procedures established b y 310 CMR 60.02 will still be based on the procedures established by

SAE J1667, but are being modified by MassDEP to permit certain fast

- pass algorithms , to address testing issues where the bandwidth or zero drift requirements of J1667 preclude completion of testing for a vehicle that obviously meets or exceeds the standards, and to incorporate new test equipment designed prevent fra u dulent emissions testing. Glider kits (vehicles weighing more than 10,000 pounds with a different vehicle body placed upon the original chassis) are required to have a visual inspection when they are first registered to verify that they were assembled consistently with their configuration certified by EPA or the California Air Resources Board (CARB). Some glider kits may be subject to an opacity test, based on the model ye ar of the chassis. Kit vehicles (unique or replica vehicles with production volume less than 500 vehicles per ye ar) are required to have a visual inspection when they are first registered and upon change of ownership to verify

that they comply with applicable emission control requirements. This is consistent wi th EPA’s policy on kit vehicles . A list of the documentation that must be provided for the kit vehicle visual inspection will be posted on the Enh anced Emissions and Safety Test Program web site. If the kit vehicle is con s tructed using a certified configuration subject to OBD testing, the kit vehicle will be subject to OBD testing consistent with the model year of the donor vehicle. 7.2 Applicab le Documentation for the Massachusetts IM Program The inspector shall perform emissions inspections in accordance with 310 CMR 60.02 and all MassDEP
- approved inspection procedures, including all workstation software prompts, at inspection stations license d by the RMV
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14 8.0 Test Equipment (51.358) 8.1 Massachusetts IM Program Meeting Federal SIP Requirements The IM contract requires written test equipment specifications. Each inspection s tation is equipped with the necessary equipment for OBD inspectio ns . Inspection stations licensed to inspect vehicles over 10,000 GVWR are also equipped to conduct opacity tests
. All test equipment is fully computerized and all processes are automated to the highest degree possible. All computerized equipment has loc k out features to prevent tampering b y unauthorized personnel. Parsons’ Field Service Representative s and RMV Field Investigators have authorization to clear lock

- outs or access the hardware locally or remotely for any

purpose other than to perform an emi ssions test and shall be required to enter an access code that identifies them personally in order to do so. Test equipment is linked on a real

- time basis to a central computer. All electronic s ys tem integrity checks are performed automatically
. The C ommonwealth or Parsons maintains emission s test equipment to accommodate new technology

and changes to the program. The test equipment provides the motorist with a test record, including the reasons for an y test failure, and the name of the inspection station and the inspect or performing the test . Also, if the vehicle is turned away from testing, the reason for the turnaway is included in the record
. 8.2 Applicable Documentation for the Massachusetts IM Program T est equipment standards are included in the c ontract 6 and meet the requirements of the OBD and o pacity testing procedures.
9.0 Quality Control (51.359) 9.1 Massachusetts IM Program Meeting Federal SIP Requirements The Commonwealth has taken all steps necessary to meet the applicable IM perf ormance standard while ensuring that motorists receive consistent and accurate test results. The c ontract directs Parsons to employ reliable equipment, accurate and complete maintenance operating procedures, adequate spare parts provisioning, and a compet ent operations and maintenance staff. The c ontract contains the specifications to be used for all testing equipment approved for use in the IM program. These specifications include minimum durability and functional requirements to ensure accurate measurement, processing , and recording of test samples under a wide range of adverse ambient conditions. Massachusetts has added a provision to the testing procedures that requires the inspector to conduct a “loopback” check of the OBD test equipment. The i nspector inserts the diagnostic link

6 Appendix 1MA SIP Revision : Table of Contents Item 7

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15 connector into a receptacle in the test equipment to check the integrity of the test cable/sy stem. If there is a problem with the cable or test sy stem that is preventing the vehicle from communicating with the workstat ion, the test is aborted. This prevents the vehicle from falsel y failing the emissions test due to an equipment

- related problem. In addition, the contract requires the development of performance specifications for the opacity test equipment. MassDEP is developing these in conjunction with Parsons to ensure appropriate equipment calibration requirements
. M easures have be en taken to maintain the security of all documents such as inspection stickers, waiver certificates and hardship extensions. Stickers i nclude a unique two - dimensional bar code that contains relevant vehicle and inspection information
. A strict accounting s ys tem has been created to track all sticker stock including any lost, voided or stolen stickers. 9.2 Applicable Documentation for the Massachusetts IM Program 310 CMR 60.02 , the contract with Parsons, and the OBD test procedures address quality control by requiring that all equipment and instrumentation be maintained in accordance with standards provided in 40 CFR 51.358
. Inaddition, performance specifications are being developed for the opacity test equipment. Such equipment is subject to both scheduled and unschedul ed checks for accuracy and condition by MassDEP and RMV staff
. Document security mandated by 40 CFR 51.359 is imple mented pursuant to the requirements of the contract with Parsons. S pecific details concerning document security have been omitted from this submittal to ensure that such procedures do not become public knowledge
. 10.0 Waivers and Compliance v ia Diag nostic Inspection (51.360) 10.1 Massachusetts IM Program Meeting Federal SIP Requirements The current waiver rate of less than 0.1% of vehicles failing an initial OBD test demonstrat es that the IM program meets the applicable performance standard of less than one percent of all initially failed vehicles . If the waiver rate reported to EPA in the annual report exceeds this rate, MassDEP will take corrective actions
. In Massachusetts , Parson s, as a designee of MassDEP and the RMV , is primarily responsibl e for issuing waivers. Parsons , through a network of Motorist Assistance Centers , will :

 review repair receipts from a certified repair station to verify that the appropriate expenditures have been made;  verify that onl y repairs germane to the test failure have been claimed;  and verify

that repairs have actuall y been made b y visually inspecting the vehicle and determine whether the vehicle is eligible for warranty repairs before issuing a waiver. MassDEP and the RMV serve as the arbiter for disputes b etween the motorist and Parsons regarding waiver eligibility
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16 The waiver criteria, requirements and expenditure thresholds for waiver eligibility have b e e n changed to reflect the following :

 The expenditure thresholds for waiver eligibility was increased , based on increases in the Consumer Price Index since the thresholds were originall y established in 1989 ;  A three

- tiered waiver c ost threshold based on the age of the vehicle will continue to be used to consider a vehicle for a waiver when repair costs exceed certain amounts ;  Starting in 2010, the new waiver expenditure thresholds will be adjusted annually , based on the changes in the Consumer Price Index ;  Eligibility

criteria was updated to reflect factors that the program has been using to determine waiver eligibility for OBD equipped vehicles ;  Costs associated with certain repairs that are in conflict with the goals of the IM program are ineligible for consideration towards the waiver cost limit ;  Only private passenger vehicles are eligible for a waiv er. An Economic Hardship Failure Repair Extension allow s a one ye ar extension of the requirement to pass an emissions test, for certain non

- commercial OBD vehicles. The extension is valid until the vehicle’s next inspection and will not be eligible for renewal. A vehicle receiving an extension is required to pass its next emissions test. No extensions will be given for inspections associated with a change of ownership. Given the waiver rate commitment, the substantial increase in wavier cost thresholds , the annual CPIadjustment to waiver cost thresholds, the prohibition on waivers for commercial vehicles, and the prohibition on waivers for vehicles with certain high

- emitting characteristics, the proposed waiver provisions are at least as effective as E PA’s requirements. 10.2 Applicable Documentation for the Massachusetts IM Program 310 CMR 60.02 provide for emission waivers and economic hardship failure repair extensions
. Thi s allow s MassDEP to grant emissions waivers for vehicles which fail the em ission s inspection and require an "unreasonable cost of repair" to bring the vehicles into compliance.
11.0 Motorist Compliance Enforcement (51.361) 11.1 Massachusetts IM Program Meeting Federal SIP Requirements The RMV will implement an effective form of motorist compliance through a registration suspension program. In general, the registration suspension enforcement program will work as follows:

 An "Inspection Required" event will be noted in the Massachusetts Registry of Motor Vehicles' Auto mated Licensing and Registration Sy stem (ALARS ) for a vehicle forMA SIP Revision : Table of Contents Item 7

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17 ownership changes or new registrations, a failure to pass inspection, or when an inspection sticker expires, all of which trigger a need for an inspection or a reinspection ;  Following an “In spection Required” event , an "Enforcement Event" will be created in ALARS ;  Thirty day s after the "Enforcement Event," a "Warning Letter" will be issued notifying the registered owner that a suspension will be imposed on the non

- compliant vehicle unless compliance with the emissions inspection requirements are obtained ;  Thirty day s after the "Warning Letter" is issued, the registration suspension will be imposed. The registration suspension can onl y be removed after compliance with the inspection requireme nts and pay

ment of a reinstatement fee. The only variance from the suspension enforcement program will occur if it is determined that an unreasonable number of registered vehicles are being misidentified as requiring an inspection, when in fact the vehi cle s have met the inspection requirements. To avoid suspending registrations of compliant vehicles unreasonabl y and without cause , the registrar reserves the right to place the enforcement program in suspension until the problem causing the misidentified v ehicles has been identified and corrected. 11.2 Applicable Documentation for the Massachusetts IM Program In Massachusetts , IM registration enforcement is provided for in 540 CMR 4.01 7
. Th is allow s the Registrar of Motor Vehicles to suspend the registration of non

- complying vehicles failing to meet the requirements of the safety and emissions test
. 12.0 Motorist Compliance Enforcement Program Oversight (51.362) 12.1 Massachusetts IM Program Meeting Federal SIP Requirements MassDEP and the RMV wi ll permit EPA to conduct periodic audits of the s tate's IM enforcement program. 12.2 Applicable Documentation for the Massach us etts IM Program The legal authority for the implementation of the IM program is M.G.L c 111, Section 142 M. This law provides authority to MassDEP and the RMV to enter into a c ontract to provide for program oversight elements. The c ontract meets the extensive and complex data control requirements required by EPA ’s IM program regulations to enable efficient oversight of the mot orist compliance enforcement program.

7 Appendix 3MA SIP Revision : Table of Contents Item 7

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18 13.0 Quality Assurance (51.363) 13.1 Massachusetts IM Program Meeting Federal SIP Requirements The program’s quality

assuranc e program consists of overt and covert p erformance audits, digital audits on station and inspector performance, and equipment audits. In accordance with 40 CFR 51.363, the Massachusetts program performs overt and covert performance audits. Overt and covert audits include sufficient record keeping to support the imposition of enforcement actions based on audit findings. RMV IM program staff will continue to perform the overt audits on the inspection stations and will also p erform the equipment audit on the w orkstation s . RMV auditors shall be familiarized with applicable quality assuran ce procedures. Overt audits will include: a check of document security ; record keeping practices, certifications and required display

information; observation and written evaluation of each inspector's ability to perform the test procedure; and a quality control evaluation of test equipment. Test records are reviewed electronically once a month and by workstation to flag statistically inconsistent or improbable results. Parsons will perform the covert visual and vehicle audits. They will perform 889 cov ert visual audits during the 12 month period beginning October 1, 2008 and 1778 covert visual audits per 12 month period for the subsequent four 12 month periods beginning October 1, 2009, during times of the year that stations are likel y to perform i nspec tions that can be observed from outside the station. Parsons will perform 667 covert vehicle audits for the 12 month period beginning October 1, 2008 and 1333 covert vehicle audits per 12 month period for the subsequent four 12 month periods beginning Oct ober 1, 2009. Parsons will be responsible for procuring and preparing the covert audit vehicles, and performing and documenting the audit. The number and ty pe of vehicles will be sufficient to cover all OBD communication protocols, and a variety of weight classes . Covert auditors will be trained in accordance with procedures identified in the Covert Operations Manual. 8 MassDEP , RMV and Parsons will develop a comprehensive set of trigger reports to identify workstation s performing fraudulent or inaccurat e inspections. Trigger reports focus on finding the ty pes of fraud in an OBD testing program including Clean Scanning (performing an OBD test on a fault

- free vehicle instead of the vehicle that should be tested) and other forms of fraud as they are discov ered . These reports will be generated daily and / or weekl y to identify workstations performing improper inspections. Results will be shared with MassDEP and the RMV on a regular schedule.

8 The Covert Operations Manual is an enforcement sensitive document and as suc h has not been included as an appendix to this submittal.MA SIP Revision : Table of Contents Item 7

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19 13.2 Massachusetts IM Program Meeting Federal SIP Requirements T he contract with Parsons address es quality assurance items mentioned above. Document security mandated b y 40 CFR 51.359 is implemented pursuant to the requirements of the contract with Parsons. Specific details concerning document security have been omitted from this submittal to ensure that such procedures do not become public knowledge.
14.0 Enforcement a gainst Contractors, Stations and Inspectors (51.364) 14.1 Massachusetts IM Program Meeting Federal SIP Requirements MassDEP and the RMV have authority to take enforcement actions ag ainst stations and inspectors
. All records of enforcement activities, including warnings, fines, suspensions, revocations , and other notices of violation will be maintained
. The RMV is in charge of station and inspe ctor licensing. 540 CMR 4.00 allows the Registrar to suspend, revoke, den y or refuse to renew a license to an inspector or station. Retraining may also be required. In the case of inspector incompetence, the inspector, if not discharged, is required to be retrained and must successfull y demonstrate the ability to perform the test procedure prior to the restoration of testing privileges. For cases of inspector violations resulting from factors other than incompetence, the inspector shall, at a minimum, b e suspended from testing for a period of time
. Such suspensions shall increase with the severity and frequency

of violation, leading ultimately

to permanent certification revocation and enforcement action
. Auditors are authorized to temporaril y suspend a workstation or test inspector upon finding a violation of program requirements or equipment failure. 14.2 Applicable Documentation for the Massachusetts IM Progr am The Department may

impose a penalty against an inspection station for any violation of 310 CMR 60.02 at that inspection station. The Department may impose a penalty

against any

person for an y violation of 310 CMR 60.02. Any person who violates an y provision of G.L. c.111, §142M or 310 CMR 60.02 shall be subject to a civil or administrative penalty or fine or imprisonment pursuant to G.L . c.111, §142M and c.21A, §16. Each day or portion thereof on which a violation occurs or continues shall be deemed a separate violation. Whenever the Department seeks to assess a civil administrative penalty pursuant to G.L. c.21A, §16, G.L. c.111, §142M and 310 CMR 60.02, the person who would be assessed the penalty shall have the right to an adjudicatory

hearing. Any

request for an adjudicatory hearing thereon shall be made in accordance with G.L. c.21A, §16, and 310 CMR 5.00. Appendix 3 contains the full text.MA SIP Revision : Table of Contents Item 7

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20 15.0 Data Collection (51.365) 15.1 Massachusetts IM Program Meeting Federal SIP Requirements Massachusetts’ IM program data management is collected and managed by Parsons while the Commonw ealth of Massachusetts owns the data. All data and reporting requirements are collected and retained within the V ehicle Inspection D atabase (VID)
. VI D data collected include, but are not limited to: test record number; inspection workstation number; insp ector identification number ; date of the test; emission test start time; the time final emission pass/fail is determined; vehicle identification number; license plate number; test certificate number; GVWR; model year, make and vehicle ty pe of each vehicle tested; number of cylinders/engine displacement and transmission ty pe for transient emission tests; odometer reading; category of test performed, (i.e., initial, first or second re

- test); vehicle fuel type; type of preconditioning performed, if applicable; emission test sequences used; emission malfunction codes ; or the results of an alternative test as approved by the EPA Administrator. In order to ensure collection of accurate data, the c ontract directs Parsons to perform major upgrades in their current VI D sy stems. This could include upgrading both hardware and software to state of the art, if such update is required to maintain the performance and functionality

of the VI D sy stem, or any component thereof. 15.2 Applicable Documentation for the Massachu setts IM Program Pursuant to the c ontract with Parsons , MassDEP and the RMV are authorized to require summary reports and docume ntation regarding emission inspections and p rogram reporting requirements . The c ontract directs Parsons to meet the requirements of 40 CFR 51.365 and all other data collection and reporting requirements imposed by EPA.
16.0 Data Analysis and Reporting (51.366) 16.1 Massachusetts IM Program Meeting Federal SIP Requirements MassDEP and the RMV, in cooperation with Parsons , wi ll submit to EPA, report s containing summary data based upon program activities taking place in the previous test cycle s . Th ese report s will provide statistics for the testing program, the quality control program, the quality assurance program , and the en forcement program. MassDEP and the RMV will report on all changes made in the program design, funding, personnel levels, procedures, regulations, and legal authority . The report s will also detail and discuss any

weakness or problems discovered in the pro gram over the previous year . In addition the report s will discuss the steps that were taken to address those problems, the result of any corrective actions, and any future efforts planned. The reports must meet the timeframes and contain all the informat ion required by 40 CFR 51.366.MA SIP Revision : Table of Contents Item 7

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21 16.2 Applicable Documentation for the Massachusetts IM Program The c ontract requires data anal ys is and reporting to allow for monitoring and evaluation of the program. T his reporting requirement is the responsibility of Parsons . The reporting requirement shall be a component of a QA/QC Plan within the c ontract . Parsons is required to communicate the required data to MassDEP and the RMV.
17.0 Inspector Training and Certification (51.367) 17.1 Massachusetts IM Program Meeting Federal SIP Requirements All p rogram i nspector s receive MassDEP
- approved training
. They are then certified b y MassDEP and licensed by the RMV to perform inspections. Inspectors are required to receive recertification training every two years pri or to renew a l of certification. Inspector s must apply annually to RMV to re new their license to perform inspections
. MassDEP may require inspectors to obtain additional training and pass additional exams prior to renewing their certifications if it deter

mines that such training and examinations are necessary to accommodate changes in the test equipment, changes in test procedures, or other changes in the IM program. Parsons trains the inspectors and track s the inspector certifications
. Training includ e s all of the elements required b y 40 CFR 51.367. Inspector candidates will not be certified unless they have passed a written test
. The c ontract requires Parsons to prepare and submit an i nspector training plan for MassDEP and RMV review and approval
. 17.2 Applicable Documentation for the Massachusetts IM Program MassDEP and the RMV have adopted administrative regulations for the IM program that include inspector training and certification requirements at 310 CMR 60.02 and 540 CMR 4.00
. The c ontract r equires Parsons to prepare and submit an i nspector training plan for MassDEP and RMV review and approval
. 18.0 Public Information and Consumer Protection (51.368) 18.1 Massachusetts IM Program Meeting Federal SIP Requirements C ommunicat ion with motorists will occur throughout the duration of the program to ensure that vehicle owners have the information they need to comply

with program requirements and to address their questions and complaints effectively and efficiently. The p rogram web site is de signed to provide basic program information to motorists , the general public, inspectors, and repair technicians. Italso provide s specific information to inspectors and repair technicians that will facilitate their work in the program. The web site prov ide s the public and industry

audiences with ready

access to program regulations, reports, information onMA SIP Revision : Table of Contents Item 7

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22 program changes and new components, and other information deemed useful to its audiences. Parsons also maintain s an i nspection station locator which allows motorists to search for an inspection station and a ‘ vehicle failure trend lookup ’ on the program website
. “Point of Sale” collateral material has be en designed, produced, and distributed to provide motorist s with information concerning the inspecti o n process and registration suspension s . The Vehicle Inspection Report (V IR) provided to the motorist at the end of the inspection shows the possible causes of emissions failures and provides the motorist with a list of the ten closest registered repair f

acilities. Parsons is responsible for responding to motorists' general questions and concerns regarding the p rogram quickl y and effectively through a telephone hotline and el ectronically via the website
. All calls and emails are managed, tracked, and ana lyzed. The Massachusetts IM program also contains a challenge mechanism by which a vehicle owner can contest the results of an inspection. (http://www.mass.gov/rmv/forms/21413.pdf ) 18.2 Applicabl e Documentation for the Massachusetts IM Program The public education and consumer protection program elements outlined in and implemented by the program contract provided in Appendix 1. The Massachusetts IM program website can be found at http://massvehiclecheck.state.ma.us/
. 19.0 Improving Repair Effectiveness (51.369) 19.1 Massachusetts IM Program Meeting Federal SIP Requirements MassDEP agrees that effective repairs are the key to achieving p rogram goals and will take steps to ensure the capability

exists in the repair industry to repair vehicles that fail IM tests
. The program maintains an existing list of registered repairers and is working with Parsons to revise and update the training to meet the requirements of the new program. Parsons is collect ing information on emissions repairs made on failed vehicles prior to (or at the time of ) re

- inspection. They

are develop ing forms that make data entry by registered repairers eas y on line and to help ensure the quality of repair information. This information will identify the technician, the shop that performed the repairs and the cost of repairs (cost information will be for agency

use only). In those cases where the emissions repair information was not entered on li ne prior to re

- inspection, the w orkstation software will automatically prompt the inspector to enter emissions repair information, regardless of whether the repairs were performed by a registered repairer. The w orkstation will se nd the emiss ions repair information to the d atabase. Parsons is working with the MassDEP to revise and improve an emissions repair index for the listed repair shops (revisions to the current five

- star rating s ys tem). The index will rate most highl y the shops with the greatest success at repairing vehicles. The index will be weighted toMA SIP Revision : Table of Contents Item 7

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23 emphasize improvement in a repair shop’s success rate over time. The index will be updated as repair shops provide updates, and incorporated into the repair sh op information in the d atabase. Parsons maintain s a directory of the ten closest registered repair shops to each i nspection s tation, including their emissions repair indices. T hat list is provided to each motorist whose vehicle fails the emissions test when the w orkstation automatically generate s this directory when printing an emissions failure report. A motorist, using the p rogram website is also able to access a directory of registered repair shops in an y queried municipality of the Commonwealth
. Parsons will provide convenient means for registered emissions repair technicians to bring problems, questions, and suggestions concerning any aspect of the p rogram to the ir attention for resolution in a timely

manner. Such means include (but are not limited to): a te lephone hotline ; a quarterl y newsletter ; and the program web site. Parsons will take steps to inform inspectors and technicians about the resources available to them, including training, registration, Motorist Assistance Centers, th e hotline, and the new sletter. 19.2 Applicable Documentation of the Massachusetts IM Program MassDEP ’s IM program regulations include requirements for becoming a registered repair technician at 310 CMR 60.02. The c ontract requires Parsons to prepare and submit a registered r epairer training plan for MassDEP review and approval . A current list of registered repair s hops in the Commonwealth can be found on the p rogram’s website 9

. 20.0 Compliance with Recall Notices (51.370) 20.1 Massachusetts IM Program Meeting Federal SI P Requirements MassDEP reiterates its commitment to pursue compliance with EPA’s recall requirements as soon as EPA establishes the national database for accessing unresolved recall information based on VIN s . It is our understanding that access to this i nformation will be free of charge to states and motorists. Inthe interim, the p rogram web site currentl y provide s information on emissions and safety recalls of an advisory nature to inspectors , repair technicians and motorists based on T echnical S ervice B ulletin s and other readily available databases for i nformation. 20.2 Applicable Documentation for the Massachusetts IM Program The contract with Parsons and the program’s website provide the necessary documentation to demonstrate Massachusetts ’ commitme nt to this requirement.

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24 21.0 On - Road Testing (51.371) 21.1 Massachusetts IM Program Meeting Federal SIP Requirements The use of remote sensing or road side emissions measurement is not an accurate way to determine if OBD s ys tems are operating correc tly
. The contract with Parsons includes the option for pilot testing of remote emissions testing technologies when these technologies are demonstrated to be reliable. 21.2 Applicable Documentation for the Massachusetts IM Program The contract includes the option for pilot testing of remote emissions testing technologies when these technologies are demonstrated to be reliable.