**GAO-08-345**                      Published: Jan 31, 2008. Publicly Released: Jan 31, 2008.                  

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## Highlights

Through its Retirement Systems Modernization (RSM) program, the Office of Personnel Management (OPM) is modernizing the paper intensive processes and antiquated information systems it uses to support the retirement of civilian federal employees. RSM is intended to deploy new or modified systems beginning in February 2008 to improve the efficiency and effectiveness of the agency's retirement program. GAO was asked to (1) determine whether OPM is effectively managing the RSM program to ensure that system components perform as intended and (2) evaluate the risks, cost, and progress of the RSM program. To meet these objectives, GAO analyzed program documentation against relevant plans, policies, and practices.

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## Topics

Government Operations

Cost analysisFederal employees retirement systemInformation systemsPerformance measuresProgram managementRecords managementReporting requirementsRequirements definitionRetirementRetirement benefitsRisk managementSystems analysisSystems evaluationSystems testingCost estimatesGovernment agency oversightProgram goals or objectives