Federal Register / Vol. 85, No. 231 / Tuesday, December 1, 2020 / Notices 77185 

DOD Clearance Officer: Ms. Angela 

James. 

Requests for copies of the information 

collection proposal should be sent to 

Ms. James at whs.mc-alex.esd.mbx.dddod-information-collections@mail.mil. 

Dated: November 25, 2020. 

Kayyonne T. Marston, 

Alternate OSD Federal Register Liaison 

Officer, Department of Defense. 

[FR Doc. 2020–26521 Filed 11–30–20; 8:45 am] 

BILLING CODE 5001–06–P 

DEPARTMENT OF DEFENSE 

Office of the Secretary 

[Docket ID: DOD–2020–OS–0098] 

Proposed Collection; Comment 

Request 

AGENCY: Washington Headquarters 

Service (WHS), DoD. 

ACTION: Information collection notice. 

SUMMARY: In compliance with the 

Paperwork Reduction Act of 1995, the 

Washington Headquarters Service 

announces a proposed public 

information collection and seeks public 

comment on the provisions thereof. 

Comments are invited on: Whether the 

proposed collection of information is 

necessary for the proper performance of 

the functions of the agency, including 

whether the information shall have 

practical utility; the accuracy of the 

agency’s estimate of the burden of the 

proposed information collection; ways 

to enhance the quality, utility, and 

clarity of the information to be 

collected; and ways to minimize the 

burden of the information collection on 

respondents, including through the use 

of automated collection techniques or 

other forms of information technology. 

DATES: Consideration will be given to all 

comments received by February 1, 2021. 

ADDRESSES: You may submit comments, 

identified by docket number and title, 

by any of the following methods: 

Federal eRulemaking Portal: http://

www.regulations.gov. Follow the 

instructions for submitting comments. 

Mail: The DoD cannot receive written 

comments at this time due to the 

COVID–19 pandemic. Comments should 

be sent electronically to the docket 

listed above. 

Instructions: All submissions received 

must include the agency name, docket 

number and title for this Federal 

Register document. The general policy 

for comments and other submissions 

from members of the public is to make 

these submissions available for public 

viewing on the internet at http://

www.regulations.gov as they are 

received without change, including any 

personal identifiers or contact 

information. 

FOR FURTHER INFORMATION CONTACT: To 

request more information on this 

proposed information collection or to 

obtain a copy of the proposal and 

associated collection instruments, 

please write to the Washington 

Headquarters Service (WHS), Facilities 

Services Directorate (FSD), Enterprise 

Performance and IT Management 

Directorate (EPITMD), ATTN: Mr. 

Jeremy Consolvo, 1550 Crystal Drive, 

Arlington, VA 22202, or call the WHS/ 

FSD/EPITMD at (703) 697–2224. 

SUPPLEMENTARY INFORMATION: 

Title; Associated Form; and OMB 

Number: Fast Track Generic Clearance 

for the Collection of Qualitative 

Feedback on Agency Service Delivery— 

the Interactive Customer Evaluation 

(ICE) System; 0704–0420. 

Needs and Uses: The proposed 

information collection activity provides 

a means to garner qualitative customer 

and stakeholder feedback in an efficient, 

timely manner, in accordance with the 

Administration’s commitment to 

improving service delivery. By 

qualitative feedback we mean 

information that provides useful 

insights on perceptions and opinions, 

but are not statistical surveys that yield 

quantitative results that can be 

generalized to the population of study. 

This feedback will provide insights into 

customer or stakeholder perceptions, 

experiences and expectations, provide 

an early warning of issues with service, 

or focus attention on areas where 

communication, training or changes in 

operations might improve delivery of 

products or services. These collections 

will allow for ongoing, collaborative and 

actionable communications between the 

Agency and its customers and 

stakeholders. It will also allow feedback 

to contribute directly to the 

improvement of program management. 

The solicitation of feedback will target 

areas such as: Timeliness, 

appropriateness, accuracy of 

information, courtesy, efficiency of 

service delivery, and resolution of 

issues with service delivery. Responses 

will be assessed to plan and inform 

efforts to improve or maintain the 

quality of service offered to the public. 

If this information is not collected, vital 

feedback from customers and 

stakeholders on the Agency’s services 

will be unavailable. 

The Agency will only submit a 

collection for approval under this 

generic clearance if it meets the 

following conditions: 

• The collections are voluntary; 

• The collections are low-burden for 

respondents (based on considerations of 

total burden hours, total number of 

respondents, or burden-hours per 

respondent) and are low-cost for both 

the respondents and the Federal 

Government; 

• The collections are noncontroversial and do not raise issues of 

concern to other Federal agencies; 

• Any collection is targeted to the 

solicitation of opinions from 

respondents who have experience with 

the program or may have experience 

with the program in the near future; 

• Personally identifiable information 

(PII) is collected only to the extent 

necessary and is not retained; 

• Information gathered will be used 

only internally for general service 

improvement and program management 

purposes and is not intended for release 

outside of the agency; 

• Information gathered will not be 

used for the purpose of substantially 

informing influential policy decisions; 

and 

• Information gathered will yield 

qualitative information; the collections 

will not be designed or expected to 

yield statistically reliable results or used 

as though the results are generalizable to 

the population of study. 

Feedback collected under this generic 

clearance provides useful information, 

but it does not yield data that can be 

generalized to the overall population. 

This type of generic clearance for 

qualitative information will not be used 

for quantitative information collections 

that are designed to yield reliably 

actionable results, such as monitoring 

trends over time or documenting 

program performance. Such data uses 

require more rigorous designs that 

address: The target population to which 

generalizations will be made, the 

sampling frame, the sample design 

(including stratification and clustering), 

the precision requirements or power 

calculations that justify the proposed 

sample size, the expected response rate, 

methods for assessing potential nonresponse bias, the protocols for data 

collection, and any testing procedures 

that were or will be undertaken prior to 

fielding the study. Depending on the 

degree of influence the results are likely 

to have, such collections may still be 

eligible for submission for other generic 

mechanisms that are designed to yield 

quantitative results. 

As a general matter, information 

collections will not result in any new 

system of records containing privacy 

information and will not ask questions 

of a sensitive nature, such as sexual 

behavior and attitudes, religious beliefs, 


khammond on DSKJM1Z7X2PROD with NOTICES4
77186 Federal Register / Vol. 85, No. 231 / Tuesday, December 1, 2020 / Notices 

and other matters that are commonly 

considered private. 

Affected Public: Individuals and 

Households. 

Annual Burden Hours: 7,631. 

Number of Respondents: 152,622. 

Responses per Respondent: 1. 

Annual Responses: 152,622. 

Average Burden per Response: 3 

minutes. 

Frequency: On occasion. 

This system was developed to 

improve the timeliness, quality, and 

quantity of feedback given by customers 

to DoD service providers. Customers are 

able to access an appropriate comment 

card in ICE by going directly to the ICE 

website and search for the service 

provider or through a link provided by 

a service provider. They are able to 

quickly fill out a short online 

questionnaire related to customer 

satisfaction. Customer responses are 

sent to the appropriate facility and/or 

service manager. The data resides in the 

ICE system. This timely feedback allows 

service providers to quickly improve the 

quality of their services, thereby 

enhancing the quality of life for all 

members of the defense community. It 

also gives community commanders, 

deputy commanders in chiefs, and 

others an opportunity to review, assess, 

and improve current service quality. 

Dated: November 25, 2020. 

Aaron T. Siegel, 

Alternate OSD Federal Register Liaison 

Officer, Department of Defense. 

[FR Doc. 2020–26519 Filed 11–30–20; 8:45 am] 

BILLING CODE 5001–06–P 

DEPARTMENT OF DEFENSE 

Office of the Secretary 

[Docket ID: DOD–2020–HA–0102] 

Proposed Collection; Comment 

Request 

AGENCY: The Office of the Assistant 

Secretary of Defense for Health Affairs, 

Department of Defense (DoD). 

ACTION: Information collection notice. 

SUMMARY: In compliance with the 

Paperwork Reduction Act of 1995, the 

Defense Health Agency announces a 

proposed public information collection 

and seeks public comment on the 

provisions thereof. Comments are 

invited on: Whether the proposed 

collection of information is necessary 

for the proper performance of the 

functions of the agency, including 

whether the information shall have 

practical utility; the accuracy of the 

agency’s estimate of the burden of the 

proposed information collection; ways 

to enhance the quality, utility, and 

clarity of the information to be 

collected; and ways to minimize the 

burden of the information collection on 

respondents, including through the use 

of automated collection techniques or 

other forms of information technology. 

DATES: Consideration will be given to all 

comments received by February 1, 2021. 

ADDRESSES: You may submit comments, 

identified by docket number and title, 

by any of the following methods: 

Federal eRulemaking Portal: http://

www.regulations.gov. Follow the 

instructions for submitting comments. 

Mail: The DoD cannot receive written 

comments at this time due to the 

COVID–19 pandemic. Comments should 

be sent electronically to the docket 

listed above. 

Instructions: All submissions received 

must include the agency name, docket 

number and title for this Federal 

Register document. The general policy 

for comments and other submissions 

from members of the public is to make 

these submissions available for public 

viewing on the internet at http://

www.regulations.gov as they are 

received without change, including any 

personal identifiers or contact 

information. 

FOR FURTHER INFORMATION CONTACT: To 

request more information on this 

proposed information collection or to 

obtain a copy of the proposal and 

associated collection instruments, 

please write to Ms. Angela James at the 

Department of Defense, Washington 

Headquarters Services, ATTN: 

Executive Services Directorate, 

Directives Division, 4800 Mark Center 

Drive, Suite 03F09–09, Alexandria, VA 

22350–3100 or call 571–372–7574. 

SUPPLEMENTARY INFORMATION: 

Title; Associated Form; and OMB 

Number: Professional Qualifications 

Medical/Peer Reviewers; CHAMPUS 

Form 780; OMB Control Number 0720– 

0005. 

Needs and Uses: The information 

collection requirement is necessary to 

obtain and record the professional 

qualifications of medical and peer 

reviewers utilized within TRICARE®. 

The form is included as an exhibit in an 

appeal or hearing case file as evidence 

of the reviewer’s professional 

qualifications to review the medical 

documentation contained in the case 

file. 

Affected Public: Businesses or other 

for profit. 

Annual Burden Hours: 20. 

Number of Respondents: 60. 

Responses per Respondent: 1. 

Annual Responses: 60. 

Average Burden per Response: 20 

minutes. 

Frequency: On occasion. 

Dated: November 25, 2020. 

Aaron T. Siegel, 

Alternate OSD Federal Register Liaison 

Officer, Department of Defense. 

[FR Doc. 2020–26522 Filed 11–30–20; 8:45 am] 

BILLING CODE 5001–06–P 

DEPARTMENT OF DEFENSE 

Office of the Secretary 

[Docket ID DoD–2020–OS–0072] 

Submission for OMB Review; 

Comment Request 

AGENCY: Defense Counterintelligence 

and Security Agency (DCSA), 

Department of Defense (DoD). 

ACTION: 30-Day information collection 

notice. 

SUMMARY: The DoD has submitted to 

OMB for clearance the following 

proposal for collection of information 

under the provisions of the Paperwork 

Reduction Act. 

DATES: Consideration will be given to all 

comments received by December 31, 

2020. 

ADDRESSES: Written comments and 

recommendations for the proposed 

information collection should be sent 

within 30 days of publication of this 

notice to www.reginfo.gov/public/do/ 

PRAMain. Find this particular 

information collection by selecting 

‘‘Currently under 30-day Review—Open 

for Public Comments’’ or by using the 

search function. 

FOR FURTHER INFORMATION CONTACT: 

Angela James, 571–372–7574, or 

whs.mc-alex.esd.mbx.dd-dodinformation-collections@mail.mil. 

SUPPLEMENTARY INFORMATION: 

Title; Associated Form; and OMB 

Number: Standard Form 87 Fingerprint 

Charts; SF 87; OMB Control Number 

0705–0002. 

Type of Request: Revision. 

Number of Respondents: 51,800. 

Responses per Respondent: 1. 

Annual Responses: 51,800. 

Average Burden per Response: 5 

minutes. 

Annual Burden Hours: 4,317. 

Needs and Uses: The SF 87 is a 

fingerprint card, which is utilized to 

conduct a national criminal history 

check, which is a component of the 

background investigation. The SF 87 is 

completed by applicants who are under 

consideration for Federal employment; 

by Federal employees, to determine 

whether they should be retained in such 


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