United States Department of 

Transportation 

 

FEDERAL TRANSIT 

ADMINISTRATION 

 

 

 

Annual Performance Plan 

FY 2008 

 

Final 

 

 

 

 

 

James S. Simpson 

Administrator 
Federal Transit Administration FY 2008 Annual Performance Plan 9/12/2007

 

2

 FY 2008 Annual Performance Plan 

Summary of Goals 

 

 

Reduced Congestion & Global Connectivity 

1) Increased Ridership 

Environmental Stewardship 

2) Transit and Sustainability 

Safety & Security, Preparedness & Response 

3) Implement Integrated Safety, Security and Emergency Preparedness Strategies 

Organizational Excellence 

4) Enhance FTA’s Customer Focus 

5) SAFETEA-LU Implementation and Reauthorization 

6) Knowledge Management 

7) Integrated Decision-making 

8) Human Capital 

9) Individual Office Goals 
Federal Transit Administration FY 2008 Annual Performance Plan 9/12/2007

 

3

Introduction 

FTA staff will perform their duties in support of the following FTA products and services: 

GRANTS: Manage the transportation planning process, project development, approval and 

administration of grants which support our customer’s mission to provide excellent public 

transportation services. 

TECHNICAL ASSISTANCE: Provide consultative services including one-on-one dialogue, 

site visits, meetings, publications and website information to enable grantees to successfully 

meet Federal grant requirements. 

PROGRAM MANAGEMENT: Initiate and manage oversight policies, best practices and ecommerce to ensure that Federal funds are effectively and efficiently managed and to build 

technical capacity in transit authorities to complete projects on time and within budget. 

TRANSIT POLICY: Study industry trends and propose legislative initiatives to Congress on 

behalf of the Administration and translate legislative requirements into regulations and/or 

practice guidance for grantees. 

PROMOTION OF INNOVATION: Develop and market ideas and strategies to increase 

ridership, improve operations, introduce new technologies and promote multimodal 

transportation solutions. 

About the Annual Performance Plan: 

The Annual Performance Plan is used to communicate to FTA staff and external stakeholders 

what we intend to accomplish in the upcoming fiscal year. There are duties we perform daily 

that support a broad range of FTA products and service as listed above. The Annual 

Performance Plan also includes a number of high priority and cross-cutting agency goals. 

The goals in the Annual Performance Plan are aligned with the broad goals in the Department of 

Transportation Strategic Plan. Each goal includes a number of specific deliverables we will use 

to measure progress in contributing to the strategic goals of the Department. The goals also 

include performance outcomes or results we want to affect that are our ultimate objectives as an 

organization, but which may not be fully within our control. 

Each goal has a lead or co-lead for each goal team who will report quarterly and at year-end on 

progress made during the year and assign a performance rating to each goal. The name or 

names in bold below each goal title are the lead(s) for that goal.
Federal Transit Administration FY 2008 Annual Performance Plan 9/12/2007

 

4

Reduced Congestion 

Goal #1 - Increased Ridership 

(Dick Doyle, Ron Hynes, Kristine Leiphart, Susan Schruth, Michael Winter) 

DOT Strategic Plan Reference:

Mobility - Advance accessible, efficient, intermodal transportation for the movement of people 

and goods. Reduce congestion. 

Rationale:

Steady increases in transit investments have dramatically improved and expanded public 

transportation services and mobility options for many Americans, while attracting record 

numbers of riders. At the same time, the growing problem of traffic congestion continues to 

choke America’s roadways. FTA promotes transit ridership through investments, initiatives, and 

the sharing of information and best practices with transit agencies. 

Deliverables:

• Each Regional Office, or a geographical consortium of regional offices if appropriate, 

will conduct a ridership symposium to include regional operators presenting practices of 

ridership increases and invite transit industry representatives including operators, riders 

and local, State and Federal government personnel. 

• In conjunction with the National Transit Institute (NTI), conduct a ridership selfassessment course in at least three regions. 

• Update the ridership website with recent examples of ridership activities. 

• Recognize successful initiatives by FTA grantees to produce significant increases in 

ridership by presenting ridership awards to these high-performing transit providers. 

• Implement two collaborative actions (e.g., joint grantee training, shared letters, joint 

conference calls with grantees, etc.) in each region with other Federal partners at the 

national and regional levels that facilitate coordinated transportation services for people 

with disabilities, older adults, and individuals with lower incomes, in line with the United 

We Ride initiative. 

• Ensure that 70% of all communities with transit services (urban or rural) as of October 1, 

2007, develop a local coordinated plan as required in SAFETEA-LU. 

• Adopt and disseminate Cost Sharing Principles with the Federal Interagency 

Coordinating Council on Access and Mobility. 

• Convene a national dialogue/roundtable on travel training, mobility management, and/or 

transit pass initiatives. 
Federal Transit Administration FY 2008 Annual Performance Plan 9/12/2007

 

5

• Establish five-year plan of projects funded from the National Research Account that 

support FTA’s Strategic Research Plan’s Goal to increase transit ridership as part of the 

preparation of the FY 2009-FY 2012 Multi-Year Research Program Plan. 

Performance Outcome:

• For the period July 2007 to June 2008, increase total real ridership at the top 150 transit 

agencies by 1.5% relative to the previous 12 months. 
Federal Transit Administration FY 2008 Annual Performance Plan 9/12/2007

 

6

Environmental Stewardship 

Goal #2 – Transit and Sustainability 

(Susan Borinsky, Dick Doyle, David Longo, Sandra McCrea, Bob Tuccillo, Matt Welbes) 

DOT Strategic Plan Reference:

Environmental Stewardship - Promote transportation solutions that enhance communities and 

protect the natural and built environment.

Rationale:

With increasing traffic congestion, climate change, and energy consumption challenges, FTA 

will be pro-active in advocating the benefits of public transportation in advancing sustainability, 

improving the environment, and reducing energy consumption. 

Deliverables:

• Establish five-year plan of projects funded from the National Research Account that 

support FTA’s Strategic Research Plan’s Goal to protect the environment and promote 

energy independence as part of the preparation of the FY 2009-FY 2012 Multi-Year 

Research Program Plan. 

• Initiate Environmental Management System (EMS) training for five to ten transit 

agencies based on the 14001 requirements of the International Organization for 

Standardization, to help these agencies minimize the environmental impacts of their 

proposed projects during construction and operations and/or improve the environmental 

management of their transit operations. 

• Create a “Transit and Sustainability” section for the FTA public webpage providing 

information on FTA activities that support pollution reduction including information on: 

3⁄4 Relevant research activities; 

3⁄4 Links with academic and scientific sources that provide information on 

transit’s current environmental benefits and potential future improvements; 

and 

3⁄4 Diesel emission reduction strategies for in non-road construction equipment 

used in construction of major transit investments. 

• Research the environmental benefits of major transit investments. 

• Research emerging environmentally-friendly transit technologies. 

• Establish an FTA outstanding achievement award for excellence in environmental 

document preparation. 
Federal Transit Administration FY 2008 Annual Performance Plan 9/12/2007

 

7

• Complete at least three partnering opportunities (e.g., conferences, research) with other 

organizations that advance public awareness about transit’s contributions to 

environmental stewardship and sustainability. 

• Continue FTA’s transit oriented development (TOD) promotion activities through at least 

three Office of Budget and Policy-led actions and two actions at each regional office. 

• Showcase FTA’s leadership in new transit service delivery, innovative transit technology 

or clean fuel improvements through various public outreach mechanisms including 

symposium, public presentations and development of ancillary materials. 

Performance Outcomes:

• A long-term research program to assist FTA in executing its environmental stewardship 

responsibilities and in promoting national energy independence. 

• Select participants for FTA-sponsored Environmental Management Systems training; 

initiate 2-year training program. 

• A new FTA webpage to provide information to the transit community and the general 

public on transit and sustainability. 

• TPE-sponsored colloquium of national environmental experts to consider the 

environmental benefits of major transit investments. 

• Information about innovative transit technology that supports environmental protection. 

• Environmental Document Preparation Award(s) to project sponsors/consultants to 

recognize exceptional environmental documents that assisted in transportation decisionmaking. 

• At least three partnering events/activities with other organizations to support transit and 

sustainability. 

• At least two headquarters-led transit oriented development (TOD) activities; at least two 

TOD activities in each region. 

• At least three publicly-oriented instances (e.g., symposiums, presentations, materials) to 

showcase FTA’s leadership in the areas of new transit service delivery, innovative 

technology, or clean fuel improvements. 
Federal Transit Administration FY 2008 Annual Performance Plan 9/12/2007

 

8

Safety & Security 

Goal #3 – Implement Integrated Safety, Security and Emergency 

Preparedness Strategies 

(Mokhtee Ahmad, Linda Lasley, Terry Rosapep, Susan Schruth, Mike Taborn, Matt Welbes) 

DOT Strategic Plan Reference:

Safety – Enhance public health and safety by working toward the elimination of transportationrelated deaths and injuries. 

Security, Preparedness, & Response – Balance transportation security requirements with the 

safety, mobility, and economic needs of the Nation; be prepared to respond to emergencies that 

affect the viability of the transportation sector.

Rationale:

FTA’s Office of Safety and Security manages an integrated set of oversight and technical 

assistance programs designed to prevent public transportation fatalities, injuries, property 

damage and system interruption, and ensure the capability to respond effectively to those 

accidents and incidents that do occur. This program promotes continuous improvement in the 

transit industry through the investigation and resolution of systemic safety, security and 

emergency preparedness issues. 

Deliverables:

• Update “Safety and Security Master Plan” to reflect results from safety, security 

and emergency preparedness needs assessments, and Department of Homeland 

Security (DHS) coordination 

• Develop FY 2008 “Safety and Security Master Plan” including a five-year deliverable 

and future milestones, supported by developing the following: 

3⁄4 Safety, Security and Emergency Management Technical Assistance Plan 

(SEMTAP) Master Plan, including recommended FTA gap initiatives 

3⁄4 Techniques for Cooperative Emergency Planning and Response – Small 

 Urban and Rural Transit Bus Agencies 

3⁄4 FY 2008 Rail Transit Safety Action Plan 

3⁄4 FY 2008 Transit Bus Safety Action Plan 

3⁄4 Updated FY 2008 FTA Security Action Items 

• Strengthen safety culture in transit industry 

3⁄4 Develop a transit industry outreach brochure on developing and implementing 

a safety management program 

• Increase support for continued professional development of transit safety and 

security personnel 

3⁄4 Develop and disseminate bus transit safety, security, and emergency 

preparedness training curriculum 
Federal Transit Administration FY 2008 Annual Performance Plan 9/12/2007

 

9

3⁄4 Conduct two seminars at select State DOT facilities for the delivery of 

training to State DOT sub-recipients (small urban and rural bus operators).

 

• Enhance transit worker safety 

3⁄4 Develop refresher track inspection training pilot course. 

3⁄4 Deliver refresher track inspection training pilot course at four (4) heavy rail 

 transit agencies. 

3⁄4 Develop maintenance safety oversight technical guidelines. 

3⁄4 Develop a pocket guide on track inspection. 

3⁄4 Develop a pocket guide on track worker protection. 

3⁄4 Develop a track inspection training video. 

• Implement an emergency management pilot program for transit agencies 

3⁄4 Develop pilot plan for emergency management department at transit agencies. 

Performance Outcomes: (Identified for each of the five categories of deliverables): 

 Safety and Security Master Planning Initiative

• Continuous improvement in public transportation safety, security and emergency 

preparedness programs guided by verified assessments regarding needs and evaluated 

through on-going data analysis and trending. 

• Enhanced tracking of FTA program performance. 

Strengthen safety culture in transit industry

• Increased implementation of safety management programs in the transit industry. 

Increase support for continued professional development of transit safety and security 

personnel

• Increased training for State safety oversight agency program managers. 

• Improved safety oversight of rail transit agencies. 

• Increased training for transit safety and security professionals. 

• Improved safety and security core competencies in transit personnel. 

• Increased safety, security and all-hazards training for small urban and rural transit bus 

operators. 

Enhance transit worker safety

• Enhanced core competencies in track inspection and safety oversight at the Nation’s 

rail transit agencies. 

• Enhanced awareness and management of fatigue in the transit industry. 

• Improved safety for transit employees through enhanced awareness of drug and 

alcohol policies. 

Implement an emergency management pilot program for transit agencies

• Increased transit capability to coordinate with external agencies and plan for 

 and respond to emergencies.
Federal Transit Administration FY 2008 Annual Performance Plan 9/12/2007

 

10

Organizational Excellence 

Goal #4 – Enhance FTA’s Customer Focus 

(Dick Doyle, Dave Longo, Rick Krochalis, Susan Schruth) 

DOT Strategic Plan Reference:

Organizational Excellence - Advance the Department's ability to manage for results and achieve 

the goals of the President's Management Agenda. 

Rationale:

With the increased funding levels under SAFETEA-LU and the growing demand for improved 

transit services in all areas of the country, A+ customer service will enable FTA to deliver valued 

products and services. Understanding the needs, concerns, and expectations of both our external 

and internal customers is critical to our success. 

Deliverables:

• Establish a systematic process for conducting at regular intervals an external customer 

survey of our grantees and other customers, beginning in FY 2008, contingent upon 

OMB approval, including: 

3⁄4 Establishing a working group to finalize survey procedures, identify how results 

will be analyzed and publicized, and share results with staff. 

3⁄4 Developing a process for how to prioritize action plans based on the survey 

results and how those plans will be incorporated into future organizational 

improvement efforts. 

• Establish a systematic process for conducting internal customer surveys of FTA staff, 

beginning in FY 2008, including: 

3⁄4 Establishing a working group to help draft the survey questionnaire; 

3⁄4 Developing a schedule for how often the surveys will be conducted; 

3⁄4 Identifying key subject areas to be included; 

3⁄4 Identifying how results will be analyzed as well as distributed to staff and by 

whom; and 

3⁄4 Developing a process for how the results will be incorporated into future 

organizational improvement efforts. 

• Based on the results of the surveys, each EMT member will conduct three focused 

personal interviews (in-person, telephone or online) with customers and/or stakeholders 

that will be used for input into the FTA Strategic Plan and the FY 2009 Annual 

Performance Plan. 

Performance Outcomes:

• Because the FTA sponsored customer surveys conducted this year (that can be completed 

via e-mail) will serve as the “baselines” against which FTA can measure improvements 

in future years, the outcomes for this year are: 
Federal Transit Administration FY 2008 Annual Performance Plan 9/12/2007

 

11

3⁄4 Obtain a 40% participation rate by FTA grantees on the external customer survey, 

which is an aggressive goal. Typical customer survey response rates are generally 

30% or less. 

3⁄4 Obtain a 70% participation rate of FTA employees on the internal customer 

survey. While aggressive, this goal should be achievable based on the high 

response rate to the Office of Personnel Management (OPM) Human Capital 

survey. 

3⁄4 Develop measurable, targeted customer service improvement goals for each EMT 

office to be included in the FY 2009 Annual Performance Plan. 
Federal Transit Administration FY 2008 Annual Performance Plan 9/12/2007

 

12

Organizational Excellence 

Goal # 5 – SAFETEA-LU Implementation and 

the Next Reauthorization 

(Scott Biehl, Linda Lasley, Sherry Riklin, Leslie Rogers, Susan Schruth, Rich Steinmann, Bob Tuccillo) 

DOT Strategic Plan Reference:

Organizational Excellence – Advance the Department’s ability to manage for 

results and achieve the goals of the President’s Management Agenda 

Rationale: 

We’ve reached the mid-point of the current authorization. We have a number of rulemakings, 

circulars, and reports to Congress and Departmental initiatives to accomplish during the balance 

of SAFETEA-LU. Additionally, we must formulate the Administration’s proposal for 

reauthorization of the Federal transit programs well in advance of the sunset of SAFETEA-LU in 

September 2009. 

Deliverables: 

• Submit draft final rules for New Starts/Small Starts, Charter Service, and Environmental 

Impact Procedures to OST by May 15, 2008. 

• Complete the revision and reissuance of circulars for the Capital and Urbanized Area 

Formula programs and the Grants Management and Third-Party Contracting 

Requirements Guidelines during Fiscal Year 2008. 

• Complete congressional reports on Before and After Studies, Contractor Performance 

Assessments, the Debt Service Reserve Pilot Program, the Job Access and Reverse 

Commute Program, and the Annual Funding Recommendations (New Starts, Small 

Starts, and Alternative Transportation in the Parks and Public Lands) during Fiscal Year 

2008. 

• By September 30, 2008, develop a comprehensive FTA proposal for reauthorization of 

the Federal transit programs following the expiration of SAFETEA-LU, and a strategy 

for shepherding that proposal through the Administration and Congress. 

Performance Outcomes: 

• Complete congressional reports and submit draft final rules to OST. 

• Develop a comprehensive proposal for reauthorization.
Federal Transit Administration FY 2008 Annual Performance Plan 9/12/2007

 

13

Organizational Excellence 

Goal #6 –Knowledge Management 

 (Ann Linnertz, Mary Beth Mello, Sherry Riklin, Susan Schruth, Bob Tuccillo) 

 

DOT Strategic Plan Reference:

Organizational Excellence – Advance the Department’s ability to manage for results and achieve 

the goals of the President’s Management Agenda. 

Rationale:

Finding 21st century solutions for 21st century problems means that FTA must be able to capture 

the knowledge of agency personnel and provide access to the right information in the right 

format at the right time to the right customer. Focusing on building collaborative work 

environments, infrastructure, resources and skills will help FTA deploy the appropriate 

technology, tools, and infrastructure necessary to support a data-driven performance culture. 

FTA will use systematic approaches to find, understand, and use knowledge to achieve 

organizational objectives and focus on information sharing and knowledge management.

 

Deliverables:

• Next Generation Data Systems 

3⁄4 Review and identify data sharing and information management processes and 

opportunities. Conduct a comprehensive assessment and develop a phased action 

plan for meeting programmatic information technology needs that ensures 

interoperability and reduces redundancy and labor-intensive processes. 

3⁄4 Identify and dedicate appropriate programmatic, technical and budgetary 

resources necessary to develop FTA’s next generation mission-critical 

applications, and transition to state-of-the-art operating systems for TEAM. 

3⁄4 Comprehensively review the annual NTD module, and implement a plan to 

reduce reporting requirements, eliminate data collection redundancies, and 

address FTA's unmet data needs.

• FTA Performance Metrics 

3⁄4 Continue to develop and implement data-driven performance analysis and 

tracking activities to ensure ongoing measurement and reporting that is 

meaningful and informs agency decision-making. 

3⁄4 Leverage insights gained as a result of FTA’s FY 2007 Baldrige experience to 

identify appropriate benchmark agencies, performance measures, and baselines 

for a discrete set of program areas. 

3⁄4 Develop a strategy for expanding and integrating performance data collection. 
Federal Transit Administration FY 2008 Annual Performance Plan 9/12/2007

 

14

• Knowledge Sharing Strategies 

3⁄4 Launch an “innovation fellowship” initiative that provides staff with formal

 opportunities to develop innovative strategies and problem-solving approaches, 

 form focused working groups, and dedicate staff time to execute and measure the 

 success of the innovation. 

3⁄4 Design and deploy a comprehensive and sustainable set of knowledge transfer 

tools and initiatives that can be piloted by headquarters and regional offices to 

enhance information sharing and institutional knowledge management. 

3⁄4 Conduct an assessment of how to comprehensively collect, manage, and 

disseminate data, lessons, and results from FTA-supported research projects. 

Performance Outcomes:

• All mission-critical application platforms and environments are positioned to meet the 

highest operational standards and represent best practices, have acceptable business 

cases, and completed certification and accreditation. 

• FTA relies on a comprehensive set of performance measures that focus on past, present 

and future indicators that enable effective benchmarking and fact-based decision making. 

• FTA adopts a variety of knowledge sharing strategies that create and leverage 

opportunities to collect, manage, and apply critical knowledge to increase its capacity for 

achieving results.
Federal Transit Administration FY 2008 Annual Performance Plan 9/12/2007

 

15

Organizational Excellence 

Goal #7 – Integrated Decision-making 

(Brigid Hynes-Cherin, Ann Linnertz, Yvette Taylor, Bob Tuccillo, Michael Winter) 

 

DOT Strategic Plan Reference:

Organizational Excellence - Advance the Department’s ability to manage for results and achieve 

the goals of the President’s Management Agenda. 

Rationale:

A sustainable organization is capable of addressing current business needs and possesses the 

agility and strategic management to prepare successfully for its future business and operating 

environment. FTA has highlighted the need to create and communicate a disciplined approach 

for ensuring accountability for management actions, fiscal stewardship and accountability, and 

transparency in carrying out strategic priorities and operations. 

Deliverables:

• FTA will develop, implement, and communicate a defined process that integrates 

planning and ensures common strategic review of agency programmatic, human capital, 

information technology investments and priorities, as well as, budget formulation and 

execution activities by members of the Executive Management Team on a quarterly 

basis. 

• Specific Actions:

3⁄4 Research and Oversight Program Plan

 Allocate discretionary funds for the Oversight and Research Program Plan 

by November 15, 2007 (obligations contingent on availability of funds) 

 Update the FTA Program Plan Order by December 31, 2007. 

3⁄4 Formulation of President’s Budget -- Communicate to the EMT key provisions 

and funding levels of FTA’s Fiscal Year 2009 and 2010 budgets at key 

milestones in the budget formulation process: 

 October 31, 2007 -- FY 2009 budget to the Office of Management and 

Budget 

 January 31, 2008 -- FY 2009 budget to Congress 

 May 15, 2008 -- FY 2010 budget to the Office of the Secretary 

3⁄4 Authorized Staffing Levels -- Based on input from the whole EMT, the Office of 

Administration will distribute the number of authorized positions, maximum 

grade, and classification to show staffing levels for each headquarters and 

regional office at the beginning of each fiscal year. Subject to appropriations, 

each EMT office will be allowed to hire to this level without having to request 

additional approvals.
Federal Transit Administration FY 2008 Annual Performance Plan 9/12/2007

 

16

3⁄4 Administrative Expenses -- Based on input from all EMT members, the Office 

of Budget and Policy will distribute the budget approved by the Administrator 

by October 15, 2007. The EMT will be given quarterly updates, by the end of 

the first month of each quarter, on the current status of Administrative Expenses 

and any proposed reallocation of funds so that such decisions are transparent.

• FTA will establish a committee to lead a collaborative process for articulating a statement 

of mission, values, and goals that results in the adoption of a multi-year strategic plan, by 

September 30, 2008. 

Performance Outcomes:

• Develop a coordinated strategic plan, annual performance plan, budget, and program plan 

by the end of FY 2008 using an integrated, transparent, and formalized process. 

• Convene quarterly EMT meetings to monitor key areas of agency operations and 

performance (budget, hiring, investment priorities, etc.) and provide strategic advice to 

the Administrator. 
Federal Transit Administration FY 2008 Annual Performance Plan 9/12/2007

 

17

Organizational Excellence 

Goal #8 – Human Capital 

(Charmaine Knighton, Ann Linnertz/Brenda Wilson, Sandra McCrea, Bob Patrick, Marisol Simon) 

DOT Strategic Plan Reference:

Organizational Excellence – Advance the Department’s ability to manage for results and achieve 

the goals of the President’s Management Agenda. 

Rationale: 

FTA is committed to improve its overall effectiveness and efficiency by employing an 

integrated, methodical and ongoing plan to identify the human capital necessary to meet agency 

goals, developing strategies to meet these requirements, and enabling employees to develop and 

realize their full potential. 

Deliverables:

• Workforce Planning 

3⁄4 Review and update headquarters operations workforce analysis. 

3⁄4 Identify meaningful human capital data sources and metrics to assess and 

project workforce requirements (staffing, development, recruitment and 

retention, etc.) to support mission-critical operations. 

3⁄4 Establish a succession management framework that ensures FTA has the 

pipeline of talent it needs over the next five years that reflects the diversity of 

the national workforce and emphasizes the inclusion of employees from 

underrepresented groups at all levels of the organization. 

• Core Competency and Employee Empowerment 

3⁄4 Establish employee development plans that tie directly to core competency 

assessments and curricula aimed at all occupations, agency managers, 

supervisors, and executives. 

3⁄4 Engage employees in organizational planning and decision making by 

scheduling individual work unit retreats and establishing 360 degree feedback 

loops. 

3⁄4 Expand the number of opportunities for employees to participate in details, 

rotational assignments, and professional conferences and training. 

• Leadership Development 

3⁄4 Leverage succession planning strategies to develop leaders who empower staff, 

communicate effectively and foster entrepreneurial spirit and risk-taking.
Federal Transit Administration FY 2008 Annual Performance Plan 9/12/2007

 

18

3⁄4 Sponsor a leadership development program that includes classroom training, 

peer-to-peer training, interviews, shadowing assignments, self assessments and 

group projects and presentations. 

3⁄4 Expand participation in mentoring relationships. 

Performance Outcomes:

• Federal Human Capital Survey scores of FTA leadership rank among the highest in the 

Federal government. FTA leadership is identified as a “best practice” in government. 

• At least 80% of all FTA employees have Individual Development Plans in place. 

• Employee participation rates in training related to core curriculum identified for mission 

critical occupations increase by 5% and completion of eLMS training increases 5%. 

• Employees continue to report increasing satisfaction with the training and resources they 

need to carry out their responsibilities, as reflected in Federal Human Capital Survey. 

• Expand the number of employees participating in details, rotational assignments, and 

mentoring relationships. 

• FTA workforce demographics closely reflect the national labor force at every level of the 

organization. 
Federal Transit Administration FY 2008 Annual Performance Plan 9/12/2007

 

19

Organizational Excellence 

Goal #9 – Individual Office Goals 

(All EMT Members) 

DOT Strategic Plan Reference:

Organizational Excellence – Advance the Department’s ability to manage for results and achieve 

the goals of the President’s Management Agenda. 

Rationale:

Each FTA office plays an essential role in our organizational mission. Therefore, each FTA 

office should identify its most important targeted accomplishments for the year to better 

recognize its achievements and to hold FTA as a whole accountable for results. 

Deliverables:

• Each FTA office identifies its most important targeted accomplishments for the year, and 

these targeted accomplishments guide the office’s operations for the year.