77472 Federal Register / Vol. 76, No. 239 / Tuesday, December 13, 2011 / Notices 

1Section 1066 of the Act grants the Secretary of 

the Treasury interim authority to perform certain 

functions of the CFPB. Pursuant to that authority, 

Treasury published rules on the Disclosure of 

Records and Information within 12 CFR chapter X. 

This SORN is published pursuant to those rules and 

the Privacy Act. 

‘‘Disclosure of Records and 

Information.’’ Address such requests to: 

Chief Privacy Officer, Bureau of 

Consumer Financial Protection, 1700 G 

Street NW., Washington, DC 20006. 

RECORD ACCESS PROCEDURES: 

See ‘‘Notification Procedures’’ above. 

CONTESTING RECORD PROCEDURES: 

See ‘‘Notification Procedures’’ above. 

RECORD SOURCE CATEGORIES: 

Information maintained in this system 

is obtained from CFPB field 

representatives and individuals who are 

developers of land and other 

individuals offering 25 or more lots for 

sale and using any means or 

instruments of interstate commerce 

(including the mails). 

EXEMPTIONS CLAIMED FOR THE SYSTEM: 

None. 

[FR Doc. 2011–31892 Filed 12–12–11; 8:45 am] 

BILLING CODE 4810–AM–P 

BUREAU OF CONSUMER FINANCIAL 

PROTECTION 

[Docket No. CFPB–2011–0041] 

Privacy Act of 1974, as Amended 

AGENCY: Bureau of Consumer Financial 

Protection. 

ACTION: Notice of Proposed Privacy Act 

System of Records. 

SUMMARY: In accordance with the 

Privacy Act of 1974, as amended, the 

Bureau of Consumer Financial 

Protection, hereinto referred to as the 

Consumer Financial Protection Bureau 

(CFPB), gives notice of the 

establishment of a new Privacy Act 

System of Records. 

DATES: Comments must be received no 

later than January 12, 2012. The new 

database will be effective January 23, 

2012, unless the comments received 

result in a contrary determination. 

ADDRESSES: You may submit comments, 

identified by Docket No. CFPB–2011– 

0041, by any of the following methods: 

• Electronic: http:// 

www.regulations.gov. Follow the 

instructions for submitting comments. 

• Mail: Claire Stapleton, Chief 

Privacy Officer, Consumer Financial 

Protection Bureau 1700 G Street NW., 

Washington DC 20006. 

• Hand Delivery/Courier in Lieu of 

Mail: Claire Stapleton, Chief Privacy 

Officer, Consumer Financial Protection 

Bureau, 1700 G Street NW., Washington, 

DC 20006. 

All submissions must include the 

agency name and docket number for this 

notice. In general, all comments 

received will be posted without change 

to http://www.regulations.gov. In 

addition, comments will be available for 

public inspection and copying at 1700 

G Street NW., Washington, DC 20006 on 

official business days between the hours 

of 10 a.m. and 5 p.m. Eastern Time. You 

can make an appointment to inspect 

comments by telephoning (202) 435– 

7220. All comments, including 

attachments and other supporting 

materials, will become part of the public 

record and subject to public disclosure. 

You should submit only information 

that you wish to make available 

publicly. 

FOR FURTHER INFORMATION CONTACT: 

Claire Stapleton, Chief Privacy Officer, 

Consumer Financial Protection Bureau, 

1700 G St. NW., Washington, DC 20006, 

(202) 435–7220. 

SUPPLEMENTARY INFORMATION: The DoddFrank Wall Street Reform and Consumer 

Protection Act (Act), Public Law 111– 

203, Title X, established the CFPB. The 

CFPB administers, enforces, and 

implements federal consumer financial 

laws, and, among other powers, has 

authority to protect consumers from 

unfair, deceptive, and abusive practices 

when obtaining consumer financial 

products or services. The Act 

establishes an Ombudsman’s Office, 

Section 1013(a)(5), to liaise between the 

CFPB and ‘‘any affected person with 

respect to any problem that such party 

may have in dealing with the Bureau, 

resulting from the regulatory activities 

of the Bureau.’’ The Ombudsman’s 

Office is an independent, impartial, and 

confidential resource that will advocate 

for a fair process to resolve issues 

between the CFPB and an individual or 

a financial product or service provider. 

The CFPB Ombudsman’s Office will 

maintain the records covered by this 

notice. 

The new system of records described 

in this notice, CFPB.010—CFPB 

Ombudsman System will allow the 

Ombudsman’s Office to track inquiries 

submitted to the Ombudsman while 

they are being adjudicated. 

The report of the new system of 

records has been submitted to the 

Committee on Oversight and 

Government Reform of the House of 

Representatives, the Committee on 

Homeland Security and Governmental 

Affairs of the Senate, and the Office of 

Management and Budget, pursuant to 

Appendix I to OMB Circular A–130, 

‘‘Federal Agency Responsibilities for 

Maintaining Records About 

Individuals,’’ dated November 30, 2000, 

and the Privacy Act, 5 U.S.C. 552a(r). 

The system of records entitled, 

‘‘CFPB.010—Ombudsman System’’ is 

published in its entirety below. 

Dated: December 8, 2011. 

Claire Stapleton, 

Chief Privacy Officer. 

CFPB.010 

SYSTEM NAME: 

CFPB Ombudsman System. 

SYSTEM LOCATION: 

CFPB Ombudsman’s Office, 

Consumer Financial Protection Bureau, 

1700 G Street NW., Washington DC 

20006. 

CATEGORIES OF INDIVIDUALS COVERED BY THE

SYSTEM: 

Individuals, which may include, 

without limitation: (1) Current or former 

officers, employees, shareholders, 

agents, and independent contractors of 

covered persons and service providers 

as defined by the Act; (2) those who 

submit inquiries to the CFPB 

Ombudsman’s Office and their 

representatives; and (3) employees of 

the CFPB assigned to review and/or 

respond to any inquiries, as requested 

by the Ombudsman’s Office. 

CATEGORIES OF RECORDS IN THE SYSTEM: 

Records maintained in the system 

may contain, without limitation: (1) 

Correspondence (including letters, 

memoranda, faxes, telegrams, and 

emails) received and sent; (2) 

identifying information regarding the 

individual who submitted the inquiry, 

such as the individual’s name, phone 

number, address, email address, and 

any other disclosed identifiable 

information; (3) information about the 

CFPB employee who is responsible for 

addressing the inquiry; (4) information 

on the status of the inquiry; and (5) 

relevant dates. 

AUTHORITY FOR MAINTENANCE OF THE SYSTEM: 

Public Law 111–203, Title X, Section 

1013, codified at 12 U.S.C. 5493; 

Privacy Act of 1974, as amended, 5 

U.S.C. 552a.1

PURPOSE: 

The purpose of the information 

system is to enable the CFPB 

Ombudsman to efficiently and securely 

process information while providing 

assistance to individuals, financial 

product or service providers, or their 


srobinson on DSK4SPTVN1PROD with NOTICES
Federal Register / Vol. 76, No. 239 / Tuesday, December 13, 2011 / Notices 77473 

representatives in resolving problems 

with the CFPB. 

ROUTINE USES OF RECORDS MAINTAINED IN THE

SYSTEM, INCLUDING CATEGORIES OF USERS AND

THE PURPOSES OF SUCH USES: 

These records may be disclosed, 

consistent with the CFPB Disclosure of 

Records and Information Rules 

promulgated at 12 CFR part 1070 et seq 

to: 

(1) Appropriate agencies, entities, and 

persons when (a) The CFPB suspects or 

has confirmed that the security or 

confidentiality of information in the 

system of records has been 

compromised; (b) the CFPB has 

determined that as a result of the 

suspected or confirmed compromise 

there is a risk of harm to economic or 

property interests, identity theft or 

fraud, or harm to the security or 

integrity of this system or other systems 

or programs (whether maintained by the 

CFPB or another agency or entity) that 

rely upon the compromised 

information; and (c) the disclosure made 

to such agencies, entities, and persons is 

reasonably necessary to assist in 

connection with the CFPB’s efforts to 

respond to the suspected or confirmed 

compromise and prevent, minimize, or 

remedy such harm; 

(2) Another federal or state agency to: 

(a) Permit a decision as to access, 

amendment or correction of records to 

be made in consultation with or by that 

agency; or (b) verify the identity of an 

individual or the accuracy of 

information submitted by an individual 

who has requested access to or 

amendment or correction of records; 

(3) To the Office of the President in 

response to an inquiry from that office 

made at the request of the subject of a 

record or a third party on that person’s 

behalf; 

(4) Congressional offices in response 

to an inquiry made at the request of the 

individual to whom the record pertains; 

(5) Contractors, agents, or other 

authorized individuals performing work 

on a contract, service, cooperative 

agreement, job or other activity on 

behalf of the CFPB Ombudsman’s Office 

or Federal Government and who have a 

need to access information in the 

performance of their duties or activities; 

(6) The U.S. Department of Justice 

(‘‘DOJ’’) for its use in providing legal 

advice to the CFPB or in representing 

the CFPB in a proceeding before a court, 

adjudicative body, or other 

administrative body, where the use of 

such information by the DOJ is deemed 

by the CFPB to be relevant and 

necessary to the advice or proceeding, 

and in the case of a proceeding, such 

proceeding names as a party in interest: 

(a) The CFPB; 

(b) Any employee of the CFPB in his 

or her official capacity; 

(c) Any employee of the CFPB in his 

or her individual capacity where DOJ or 

the CFPB has agreed to represent the 

employee; or 

(d) The United States, where the 

CFPB determines that litigation is likely 

to affect the CFPB or any of its 

components; and 

(7) Appropriate federal, state, local, 

foreign, tribal, or self-regulatory 

organizations or agencies responsible for 

investigating, prosecuting, enforcing, 

implementing, issuing, or carrying out a 

statute, rule, regulation, order, policy, or 

license if the information may be 

relevant to a potential violation of civil 

or criminal law, rule, regulation, order, 

policy or license. 

POLICIES AND PRACTICES FOR STORING, 

RETRIEVING, ACCESSING, RETAINING, AND

DISPENSING OF RECORDS IN THE SYSTEM: 

STORAGE: 

Paper and electronic records. 

RETRIEVABILITY: 

Records are retrievable by a variety of 

fields, including the name of the 

individual or type of financial product 

or service provider, the date of the 

inquiry, the inquiry control number, or 

some combination thereof. 

SAFEGUARDS: 

Access to electronic records is 

restricted to authorized CFPB 

Ombudsman personnel who have been 

issued non-transferrable access codes 

and passwords. Other records are 

maintained in locked file cabinets or 

rooms with access limited to those 

CFPB Ombudsman personnel whose 

official duties require access. 

RETENTION AND DISPOSAL: 

The CFPB will maintain computer 

and paper records until the National 

Archives and Records Administration 

approves the CFPB Ombudsman’s 

records disposition schedule. 

SYSTEM MANAGER(S) AND ADDRESS: 

Consumer Financial Protection 

Bureau, Ombudsman, 1700 G Street 

NW., Washington DC 20006. 

NOTIFICATION PROCEDURE: 

Individuals seeking notification and 

access to any record contained in this 

system of records, or seeking to contest 

its content, may inquire in writing in 

accordance with instructions appearing 

in title 12, chapter 10 of the CFR, 

‘‘Disclosure of Records and 

Information.’’ Address such requests to: 

Chief Privacy Officer, Consumer 

Financial Protection Bureau, 1700 G 

Street NW., Washington DC 20006. 

RECORD ACCESS PROCEDURES: 

See ‘‘Notification Procedures,’’ above. 

CONTESTING RECORD PROCEDURES: 

See ‘‘Notification Procedures,’’ above. 

RECORD SOURCE CATEGORIES: 

Information in this system is 

maintained about individuals or 

financial product or service providers 

who submit inquiries to the CFPB 

Ombudsman’s Office and Ombudsman 

employees assigned to help review or 

respond to such inquiries. 

EXEMPTIONS CLAIMED FOR THE SYSTEM: 

None. 

[FR Doc. 2011–31894 Filed 12–12–11; 8:45 am] 

BILLING CODE 4810–AM–P 

DEPARTMENT OF AGRICULTURE 

Submission for OMB Review; 

Comment Request 

December 7, 2011. 

The Department of Agriculture has 

submitted the following information 

collection requirement(s) to OMB for 

review and clearance under the 

Paperwork Reduction Act of 1995, 

Public Law 104–13. Comments 

regarding (a) Whether the collection of 

information is necessary for the proper 

performance of the functions of the 

agency, including whether the 

information will have practical utility; 

(b) the accuracy of the agency’s estimate 

of burden including the validity of the 

methodology and assumptions used; (c) 

ways to enhance the quality, utility and 

clarity of the information to be 

collected; (d) ways to minimize the 

burden of the collection of information 

on those who are to respond, including 

through the use of appropriate 

automated, electronic, mechanical, or 

other technological collection 

techniques or other forms of information 

technology should be addressed to: Desk 

Officer for Agriculture, Office of 

Information and Regulatory Affairs, 

Office of Management and Budget 

(OMB), OIRA_Submission@OMB.

EOP.GOV or fax (202) 395–5806 and to 

Departmental Clearance Office, USDA, 

OCIO, Mail Stop 7602, Washington, DC 

20250–7602. Comments regarding these 

information collections are best assured 

of having their full effect if received 

within 30 days of this notification. 

Copies of the submission(s) may be 

obtained by calling (202) 720–8958. 

An agency may not conduct or 

sponsor a collection of information 

unless the collection of information 

displays a currently valid OMB control 

number and the agency informs 


srobinson on DSK4SPTVN1PROD with NOTICES