#### § 5.3 Rules of procedure, description of forms available, or the places at which forms may be obtained.

Rules of procedure regarding the following listed matters may be consulted under the corresponding regulations referenced in [§ 5.4](/on/2024-09-16/title-22/section-5.4), or obtained upon application to the offices listed below. Forms pertaining to the following listed matters, and instructions relating thereto may also be obtained at the offices indicated in the following table 1 to [§ 5.3](/on/2024-09-16/title-22/section-5.3):

Table 1 to [§ 5.3](/on/2024-09-16/title-22/section-5.3)

| Subject matter | Office | Address |
| --- | --- | --- |
| Access to Information and Records | Bureau of Administration | Office of Information Programs and Services (IPS), U.S. Department of State, State Annex 2 (SA-2), 515 22nd Street NW, Washington, DC, Suite 8100, 20522-0208, Fax: (202) 261-8579, URL: *FOIA.state.gov*. For passport records and records of the Office of the Inspector General, please see [22 CFR 171.4(a)](/on/2024-09-16/title-22/section-171.4#p-171.4(a)). |
| Appointment of Foreign Service Officers | Board of Examiners for the Foreign Service | Board of Examiners for the Foreign Service, Department of State, SA-1, H-518, 2401 E Street NW. Washington, DC 20522. |
| Authentications | Office of Authentications | U.S. Department of State, 600 19th Street NW, Washington, DC 20006. |
| Civil Rights | Office of Civil Rights | Office of Civil Rights (S/OCR), 2201 C Street NW, Suite 7428, Washington, DC 20520. |
| Forms | | *<https://eforms.state.gov>*. |
| International educational and cultural exchange programs | Bureau of Educational and Cultural Affairs | For ECA-funded programs, Department of State, 2200 C Street NW, Washington, DC 20522-0500, *ECA.state.gov;* phone (202) 632-6445. For the Exchange Visitor Program, Department of State, SA-4E, Room E-B001—2201 C Street NW, Washington, DC 20520. *[Jexchanges@state.gov](mailto:Jexchanges@state.gov)*; phone (202) 632-6445. |
| International Traffic in Arms Regulations | Directorate of Defense Trade Controls | U.S. Department of State, Directorate of Defense Trade Controls, 2401 E Street NW, SA-1, Room H1200, Washington, DC 20037. |
| U.S. Passports | Passport Services | *<https://travel.state.gov/>*, National Passport Information Center, 877-487-2778, 888-874-7793 (TDD/TTY), 8:00 am to 10:00 pm ET Monday-Friday, 10:00 am to 3:00 pm ET Saturday (excluding federal holidays), *[NPIC@state.gov](mailto:NPIC@state.gov)*. |
| Organizational chart | | *<https://www.state.gov/r/pa/ei/rls/dos/99484.htm>*. |
| Procurements and assistance, domestic/international acquisition and federal assistance policy | Office of the Procurement Executive | U.S. Department of State, A/OPE (SA-15, Suite 1060), Washington, DC 20522, FAX 703-875-6155. |
| Protection and welfare of U.S. citizens, intercountry adoption, international child abduction, and other consular services abroad | Overseas Citizen Services | *<https://travel.state.gov/>*, 888-407-4747 (from U.S. and Canada), +1 202-501-4444 (from Overseas). |
| Treaties and international agreements | Office of the Assistant Legal Adviser for Treaty Affairs | *<https://www.state.gov/s/l/treaty/>*. |
| Visa issuance | Office of Visa Services | *<https://travel.state.gov/>*, National Visa Center—Public Inquiries, 603-334-0700 (immigrant visas only), 603-334-0888 (nonimmigrant visas only), 7:00 a.m.—12:00 a.m. ET Monday-Friday (excluding federal holidays), *<https://secureforms.travel.state.gov/ask-nvc.php>.* |