U.S. MERIT SYSTEMS PROTECTION BOARD

Questions and Answers About Appeals

Introduction 

Questions and Answers 

MSPB at Your Fingertips 

MSPB Customer Service Standards 

Introduction 

As a Federal employee, you have an obligation to do your job efficiently, honestly, and 

courteously. The Federal Government, as your employer, has an obligation to maintain a 

personnel system that balances the interests of its employees, the agencies that employ them, 

and the public they serve. 

In order to meet its obligation, the Government must sometimes take personnel actions that 

adversely affect employees. When it does so, it must ensure that those employees are 

protected from unfair or arbitrary treatment. Under the Civil Service Reform Act of 1978 

(CSRA), most Federal employees may appeal various personnel actions affecting them to the 

U.S. Merit Systems Protection Board (MSPB or Board). 

This publication provides general information about your rights when such actions are taken 

against you and discusses the Board's appeals process. The discussion applies to typical 

proceedings before the Board and is not all-inclusive, nor is the information regulatory in 

nature. Specific appealable actions are governed by the pertinent statutes, regulations, and 

case law. Some laws have specific requirements for handling appeals that differ from those 

described in this publication. See question #27. 

The MSPB website provides easy access to MSPB regulations, appeal forms, summaries of 

case law, reports, and addresses of MSPB regional and field offices. Please refer to MSPB at 

Your Fingertips at the end of this document for more information about the Board. 

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Questions and Answers 

1. What is the U.S. Merit Systems Protection Board? 

The U.S. Merit Systems Protection Board is an independent agency in the Executive branch of 

the Federal Government that serves as the guardian of Federal merit systems. The Board is 

composed of three members who are appointed by the President and confirmed by the 

Senate. They serve overlapping, non-renewable 7-year terms. The Board is bipartisan. No 

more than two of its three members may be from the same political party. 

2. Where is the Board located? 

The Board's headquarters is in Washington, DC. It has regional and field offices in eight 

locations across the country. The Board's regional and field offices and the geographic areas 

they serve are listed on the MSPB website. 

3. How can I get information about the Board and the appeals process? 

Information about the Board is available on the MSPB website. You can send email to the 

Board at mspb@mspb.gov, or telephone, toll free, and leave a message at 1-800-209-8960. 

Please see MSPB at Your Fingertips at the end of this publication to find out how to locate 

MSPB decisions, case summaries, press releases, addresses of regional and field offices, and 

other information about the Board. 

4. Does the Board hear all types of Federal employee appeals? 

No. The CSRA authorized the Board to hear appeals of various agency actions, including 

appeals previously heard by the Civil Service Commission and appeals arising from new 

causes of action created by the CSRA. Certain other actions may be appealed to the Board 

under regulations of the Office of Personnel Management (OPM). Since a principal purpose of 

the CSRA was to streamline Federal personnel management, Congress did not make all 

personnel actions appealable to the Board. 

5. What kinds of actions may be appealed to the Board? 

About half of MSPB appeals fall within two broad categories: appeals of agency adverse 

actions--removals, suspensions of more than 14 days, reduction in grade or pay, and furloughs 

of 30 days or less; and appeals of OPM determinations in retirement matters. Other types of 

actions that may be appealed to the Board include: performance-based removals or reductions 

in grade, denials of within-grade salary increases, reduction-in-force actions, OPM suitability 

determinations, OPM employment practices, denials of restoration of reemployment rights, and 

termination of probationary employees under certain circumstances. See question #27 for 

descriptions of other statutes that provide for appeals to the Board. 

6. What can I do if I am affected by a personnel action that is not appealable to the 

Board? 

• Some actions that are not appealable to the Board may be appealable to OPM or may 

be covered by agency grievance procedures. 

• If you are a member of a bargaining unit, actions covered under a negotiated grievance 

procedure may be grieved in accordance with that procedure. 
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• If a personnel action (whether appealable to the Board or not) is taken or about to be 

taken as a result of a prohibited personnel practice, you may file a complaint with the Office of 

Special Counsel, asking the Special Counsel to seek corrective action from the Board on your 

behalf. 

7. May all Federal employees file appeals with the Board? 

No. The employees and others (e.g., applicants for employment, annuitants in retirement 

cases) who may appeal specific actions to the Board vary in accordance with the law and 

regulations governing those actions. In some cases, classes of employees, such as political 

appointees, are excluded. Employees of specific agencies are excluded with respect to certain 

actions. 

8. Who may appeal an adverse action to the Board? 

Employees who may appeal adverse actions are: 

• Employees in the competitive service who have completed a 1-year probationary or trial 

period; 

• Preference-eligible employees with at least one year of continuous employment in the 

same or similar positions outside the competitive service; 

• Postal Service supervisors and managers, and Postal Service employees engaged in 

personnel work (other than those in nonconfidential clerical positions), who have completed 

one year of current continuous service in the same or similar positions; and 

• Excepted service employees, other than preference-eligibles, who are not serving a 

probationary or trial period and who have completed two years of current continuous service in 

the same or similar positions in an Executive agency. 

9. Do agencies have to advise employees of their right to appeal personnel actions to 

the Board? 

When an agency takes an appealable action against an employee, the agency must provide 

the employee with: (1) a notice of the time limits for appealing to the Board, (2) the address of 

the appropriate Board regional or field office for filing the appeal, (3) a copy or access to a 

copy of the Board's regulations, (4) a copy of the Board's appeal form, and (5) a notice of any 

rights concerning the agency or a negotiated grievance procedure. You may not be advised of 

other potential rights. See question #27 for a description of other statutes that may apply. 

10. Does the Board hear appeals from employees who are covered by a negotiated 

grievance procedure? 

If an employee is a member of a bargaining unit that is represented by a union or an 

association, the bargaining agreement may have a negotiated grievance procedure available 

to the employee. Many times, the grievance procedure will cover personnel actions that by law 

may otherwise be appealed to the Board. If a bargaining unit employee is covered by such a 

"broad scope" grievance procedure, then the employee has a choice between filing either a 

grievance with the agency or an appeal with the Board, but may not do both. 

(Under the terms of some union contracts, Postal Service employees may be able to pursue a 

grievance under the negotiated grievance procedure and also file an appeal with the Board.) 
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11. Does the Board hear complaints of discrimination in connection with personnel 

actions? 

Generally, yes, if the personnel action can be appealed. See question 5. If an employee 

alleges discrimination in connection with most actions that are otherwise appealable to the 

Board, the Board has jurisdiction over the matter. Discrimination allegations that do not involve 

actions within the Board's jurisdiction may be pursued through the employing agency and the 

Equal Employment Opportunity Commission (EEOC). 

12. How do I file an appeal with the Board? 

• You must file an appeal in writing with the Board's regional or field office serving the 

area where your duty station was located when the action was taken or, if it is a retirement 

appeal, the regional or field office serving the area where you live. 

• An appeal must be filed within 30 calendar days of the effective date of the action, if 

any, or within 30 calendar days after the date of receipt of the agency's decision, whichever is 

later. if the 30th day falls on a Saturday, Sunday, or Federal holiday, the filing deadline is 

extended to the next working day. 

• If you and the agency mutually agree in writing to submit your dispute to an alternative 

dispute resolution (ADR) process, the 30-day filing time limit is automatically extended to 60 

days. 

• Special statutory time limits apply to filing appeals under certain laws. See question 

#27. 

• Appeals may be filed by mail, by facsimile, by commercial overnight delivery, by 

personal delivery, or they may be filed electronically using the Board's e-Appeal process (see 

below). The date of filing by mail is considered to be the postmark date. The date of filing by 

facsimile is the date of the facsimile. The date of filing by commercial overnight delivery is the 

date you deliver the appeal to the commercial overnight delivery service. 

• Electronic Filing -- An appeal may be prepared and filed electronically using e-Appeal, 

the Board's Internet filing procedure. e-Appeal is an interactive application that follows an 

interview format, and includes Question and Answer and other Help links appropriate to each 

section of the interview. e-Appeal is the only means allowed for filing an appeal 

electronically. The date of filing electronically is the date of the electronic submission. 

A party or representative who wishes to engage in electronic filing on an ongoing basis may do 

so by registering as an e-filer at the Board's e-Appeal website. Those who register as e-filers 

can file pleadings and receive Board documents and pleadings from other e-filers in electronic 

form. 

The Board's regulations are available on the MSPB website or at any Board office, agency 

libraries, agency personnel or administrative offices, and most public libraries. 

13. Does the appeal have to be in a particular format? 

Although an appeal may be in any format, it must be in writing and contain all of the 

information specified in the Board's regulations. An appeal must be signed by you or your 

representative, if you have designated one. 

The Board has provided an appeal form to assist you in preparing the information required in 

an appeal. The appeal form is available on the MSPB website and at most agency human 

resources offices. 
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14. Do I have any recourse if I miss the deadline for filing an appeal? 

Yes, but if you file an appeal after the deadline for filing, you must show a good reason for the 

delay and include supporting evidence. The administrative judge will provide an opportunity for 

you to show why your appeal should be accepted even though you filed late. 

15. Must the agency respond to my appeal? 

An agency must respond to an appeal but must do so within 20 calendar days of the date of 

the Board's order acknowledging receipt of the appeal. In addition to a narrative response to 

the appeal, the agency must submit copies of relevant documents relating to the action or 

decision being challenged. In an adverse action, this would include copies of the proposal 

notice, the appellant's written reply and summary of the oral reply if any, the decision letter, the 

SF-50 or similar document, evidence supporting the action, and documentary evidence of any 

past record relied upon in taking the action. 

16. Who can represent me in an appeal before the Board, if I choose to have a 

representative? 

You can choose any person to represent you so long as that person is willing and able to 

serve. You can also represent yourself. Typical representatives include private attorneys, 

union attorneys, and other union representatives. The agency may challenge your 

representative on the basis of conflict of interest or conflict of position. If your representative is 

disqualified, you will be given a reasonable time to obtain another representative. 

17. Who decides my appeal? 

When a Board regional or field office receives an appeal, the case is assigned to an 

administrative judge in that office. The administrative judge will issue a decision after 

considering all of the relevant evidence in the case. 

18. Are hearings held on all appeals? 

Once it is established that your appeal was timely filed and that the Board has jurisdiction, in 

most types of appeals, you have a right to a hearing on the merits of your case. You may 

present evidence, including the testimony of witnesses, at the hearing. However, you may 

waive the right to a hearing and choose instead to have the appeal decided on the basis of the 

written record, which will include all pleadings, documents, and other materials filed in the 

proceeding. Sometimes hearings are conducted by telephone or video conferencing rather 

than in person. 

In USERRA and VEOA appeals, a hearing may be provided, but there is no statutory 

requirement that a hearing be held. See 5 U.S.C. §§ 128.13(b) and 128.23(b). 

19. Who has the burden of proof in appeals proceedings? 

The Agency: The agency has the burden of proving that it was justified in taking the action. If 

the agency meets its burden of proof, the Board must decide in favor of the agency, unless you 

show that there was "harmful error" in the agency's procedures, that the agency decision was 

based on a prohibited personnel practice, or that the decision was not in accordance with the 

law. 

The Appellant: You have the burden of proving that your appeal is within the Board's 

jurisdiction and that it was timely filed. You also have the burden of proving any "affirmative 

defenses" that you raise, for example, discrimination or reprisal for whistleblowing. You also 

have the burden of proof in retirement cases. 
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20. Is the decision issued by the administrative judge final? 

The initial decision of the administrative judge will become the final decision of the Board 35 

days after the date of the decision unless a party files a petition for review with the 3-member 

Board in Washington within 35 calendar days of the date of the initial decision. A petition for 

review by the MSPB must be filed within 35 days after the date the initial decision is issued or 

within 30 days after the date you receive the initial decision, whichever is later. 

A form for filing a petition for review is available on the MSPB Website. 

21. How does the Board decide whether to grant a petition for review? 

The Board may grant a petition for review when it is established that there is new significant 

evidence that was not available when the record was closed, or that the administrative judge's 

decision is based on an erroneous interpretation of law or regulation. The Board's decision on 

a petition for review constitutes final administrative action. 

22. If the initial decision is in my favor, and the agency (or another party) files a petition 

for review, do I have to wait for relief until the Board issues a decision? 

Most appellants will not be granted "interim relief." However, in some cases where the 

appellant is the prevailing party, the agency does provide "interim relief" (as provided in the 

initial decision) until such time that the administrative judge's decision becomes final or the 

case is decided on petition for review. The administrative judge must agree to the 

appropriateness of any "interim relief." 

If the decision requires your return to your workplace, the agency does not have to take this 

action if it determines that such a return would be unduly disruptive. However, it still has to 

restore you to pay and benefits status. The granting of interim relief does not require the 

payment of back pay or attorney fees. 

23. What actions may administrative judges take on appeals? 

The initial decision of the administrative judge may dismiss the appeal if the matter is not within 

the Board's jurisdiction or if the appeal was not filed within the required time limit and good 

cause for the untimely filing is not shown. Appeals that are not dismissed may be settled 

voluntarily by the parties. If the parties wish to have the settlement agreement enforceable by 

the Board, they must ask the administrative judge to enter the agreement into the record. In 

appeals that are decided on the merits (not dismissed or settled), the decision of the 

administrative judge may affirm the agency's action, reverse the action, or--in certain cases--

mitigate (modify) the penalty imposed by the agency. 

24. What actions may the Board take on petitions for review? 

The Board may dismiss a petition if it determines that the matter is not within the Board's 

jurisdiction or if the petition was not filed within the required time limit and good cause for the 

untimely filing is not shown. The Board may deny a petition if it does not meet the criteria for 

review. See question #21 above. If the Board grants a petition, its final decision may affirm or 

reverse the initial decision of the administrative judge, in whole or in part. The Board may also 

modify the decision of the administrative judge, vacate it, or remand (send back) the case to 

the administrative judge for further processing. 
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25. What can I do if I am dissatisfied with the final decision of the Board? 

You can request court review. Once an initial decision of an administrative judge has become 

final, or the Board has issued a final decision on a petition for review, you can seek review of 

the final decision by the U.S. Court of Appeals for the Federal Circuit. The court must receive 

your request for review within 60 days of your receipt of the Board's final decision. The court 

normally will not waive this time limit and filings that do not meet the deadline will be 

dismissed. 

In cases involving allegations of discrimination, you have the option of seek review of the final 

Board decision by going to the Equal Employment Opportunity Commission (EEOC), filing a 

civil action in an appropriate U.S. district court within 30 days of your receipt of the decision, or 

by filing with the U.S. Court of Appeals for the Federal Circuit. 

26. What happens if I appeal a case involving an allegation of discrimination to the 

Equal Employment Opportunity Commission? 

In a case appealable to the Board that involves an allegation of discrimination (a "mixed 

case"), you may ask the EEOC to review the Board's final decision on the discrimination issue. 

If the EEOC disagrees with the Board's decision on the discrimination issue, the case is 

returned to the Board. If the Board does not adopt the EEOC decision, then the case is 

referred to a Special Panel made up of a Chairman appointed by the President, one member 

of the Board, and one member of the commission. The Special Panel issues the final decision 

in the case, which then may be appealed to an appropriate U.S. district court. 

27. Do the procedures described in this publication apply to all appeals to MSPB? 

Some laws that authorize appeals to MSPB include procedural requirements that differ from 

the general procedures described in this publication. Such laws may require that you first 

exhaust the procedures of another agency before filing with MSPB, and the time limits for filing 

differ from those discussed in this publication. Also, because the basis for an appeal to MSPB 

is an alleged violation of one of these laws, you cannot expect your agency to advise you of an 

alleged violation and a right to appeal to MSPB. Laws with different procedural requirements 

include the following: 

• Whistleblower Protection Act of 1989 (Public Law No. 101-12) - This law authorizes an 

appeal to MSPB if you allege that you were subjected to an agency action that was taken or 

threatened (or is about to be taken or threatened) because of certain legal disclosures of 

information, commonly known as whistleblowing. Unless the matter is directly appealable to 

the Board under law, rule, or regulation, you must first file a complaint with the Office of 

Special Counsel and exhaust the procedures of that office. The special provisions applicable to 

whistleblower appeals are discussed in a separate MSPB publication entitled Questions & 

Answers About Whistleblower Appeals. Also see Title 5 of the U.S. Code, section 1221, and 

the Board's regulations at Title 5 of the Code of Federal Regulations, Part 1209. 

• Presidential and Executive Office Accountability Act (Public Law No. 104-331) - This law 

authorizes appeals to MSPB by employees of the Executive Office of the President, the White 

House Residence, and the official residence of the Vice President that allege violations of 

certain workplace laws, including the Family and Medical Leave Act and the Fair Labor 

Standards Act. You must first exhaust a mandatory period of counseling and mediation with 

the employing agency. Any subsequent appeal to MSPB must be filed no earlier than the 30th 

day and no later than the 90th day after you receive notice of the end of the mandatory period 

of counseling and mediation. See Title 3 of the U.S. Code, Chapter 5. 
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• Uniformed Services Employment and Reemployment Rights Act (USERRA) (Public Law 

No. 103-353) - This law authorizes an appeal to MSPB based on an agency's alleged violation 

of your employment or reemployment rights following your service in a uniformed service 

(including discrimination based on such service or on your status as a veteran). You have the 

option of appealing directly to MSPB or filing a complaint with the Department of Labor's 

Veterans' Employment and Training Service (DOL/VETS). If you file with DOL/VETS, you must 

first exhaust that agency's procedure and may appeal to MSPB later if DOL/VETS cannot 

resolve the matter. See Title 38 of the U.S. Code, Chapter 43, and the Board's regulations at 

Title 5 of the Code of Federal Regulations, Part 1208. There is no time limit for filing such an 

appeal directly with the Board. 

• Veterans Employment Opportunities Act (Public Law No. 105-339) - This law authorizes 

an appeal to MSPB based on an agency's alleged violation of any law or regulation relating to 

veterans' preference. You must first file a complaint with DOL/VETS and allow that agency 60 

days to resolve the matter. If DOL/VETS advises you that it has been unable to resolve the 

matter, an appeal to MSPB must be filed within 15 days after the date you receive the 

DOL/VETS notice. See Title 5 of the U.S. Code, sections 3330a, 3330b, and 3330c, and the 

Board's regulations at Title 5 of the Code of Federal Regulations, Part 1208. 

Additional information on the appeal rights of veterans is available on the websites operated by 

the Office of Personnel Management (http://www.opm.gov/veterans/index.htm, choose 

"Veterans" from the menu) and DOL/VETS (www.dol.gov/dol/vets). 

MSPB At Your Fingertips 

Regional and Field Offices 

A listing of MSPB regional and field offices is available at the MSPB Website. You may contact 

those offices to file an appeal or if you have questions or need additional information. 

Headquarters 

For information on filing a petition for review with the Board, you may contact the Clerk of the 

Board, U.S. Merit Systems Protection Board, 1615 M Street, NW, Washington, DC 20419-

0001. You may send e-mail to Board Headquarters at mspb@mspb.gov, or by calling (202) 

653-7200. You also may call, toll free, and leave a message at 1-800-209-8960. 

Board Regulations 

The Board's regulations are located in Title 5 of the Code of Federal Regulations (CFR) at 5 

CFR, Chapter II, Parts 1200 through 1210 (5 CFR Part 1200). They are available on the MSPB 

website. as well as at any Board office, agency libraries, agency personnel or administrative 

offices, and most public libraries. Part 1201 describes the Board's appellate procedures and 

requirements. Part 1208 describes the special provisions applying to USERRA and VEOA 

cases, and Part 1209 describes the special provisions applying to "whistleblower" cases. 
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How to Access Information about the Board on its Website 

Board decisions, Board regulations, forms for filing appeals or petitions for review, Office of 

Policy and Evaluation reports, a listing of regional and field offices and their geographic 

jurisdictions, and background information about the MSPB are available on the MSPB 

Website. 

Customer Service Standards 

MISSION I -- Adjudication of Appeals 

1. We will process appeals in a fair, objective manner, according respect and courtesy to 

all parties. 

2. We will issue decisions in initial appeals and on petitions for review within the time 

standards stated in our annual Performance Plan. 

3. We will issue readable decisions based on consistent interpretation and application of 

law and regulation. 

4. We will make our regulations easy to understand and our procedures easy to follow. 

5. We will promptly and courteously respond to customer inquiries. 

6. We will facilitate the settlement of appeals. 

7. We will make our decisions readily available to our customers. 

MISSION II -- Oversight of the Federal Merit Systems 

1. We will conduct research on topics and issues relevant to the effective operation of the 

Federal merit systems; perform sound, objective analysis; and where warranted, develop 

practical recommendations for improvement. 

2. We will issue timely, readable reports on the findings and recommendations of our 

research and make these reports available to all interested individuals and parties. 

3. We will enhance the constructive impact of our studies and reports through outreach 

efforts. 

We will conduct surveys of our customers from time to time to see how well we are meeting 

these standards. However, if you have comments or suggestions concerning our service, we 

invite you to provide feedback at any time to the Board through the Clerk of the Board, at 1615 

M Street, NW, Washington, DC 20419, telephone (202) 653-7200, FAX number (202) 653-

7130. 
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Electronic mail may be sent over the Internet to mspb@mspb.gov. TTY users, please use the 

Federal Relay Service at 1-800-877-8339 to contact the Clerk of the Board. 

The Board's telephone number for complaints concerning fraud, waste, and mismanagement 

in agency programs is (800) 424-9121. 

Because the Board is prohibited by law from giving advisory opinions, Board personnel may 

not discuss with you the merits of any appeal you or another party may bring to the Board. 

However, Board personnel will be pleased to answer any questions you may have about Board 

procedures and the processing of appeals. 

U.S. Merit Systems Protection Board, 1615 M Street, NW., Washington, DC 20419-0001, (202) 

653-7200, Toll Free 1-800-209-8960, V/TDD 1-800-877-8339 (Federal Relay Service)