1

Small Business SOUTH DAKOTA EDITION 2019- 2020

resource guide

GROW YOUR BUSINESS

in south dakota
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 3

CONTENTS

Funding 

Programs 

24 National Success Story

With the help of a 7(a) business 

acquisition loan of $1.1 million, Mark 

Moralez and John Briggs purchased 

Printing Palace in Santa Monica 

becoming small business owners.

27 Need Financing?

28 SBA Lenders 

34 Investment Capital

35 Federal Research 

 & Development

36 National Success Story

Forest Lake Drapery and 

Upholstery Fabric Center in 

Columbia, South Carolina, 

rebounds thanks to an SBA 

disaster assistance loan.

38 National Success Story

Three Brothers Bakery weathers 

two hurricanes with the help of the 

SBA’s disaster assistance program.

40 SBA Disaster Loans

41 How to Prepare Your 

 Business for an 

 Emergency

42 Surety Bonds

44 Assistance with Exporting

Contracting 

45 National Success Story

Evans Capacitor Co. of Rhode 

Island, a leading manufacturer of 

high-energy density capacitors, 

gains contracting success with 

SBA assistance.

48 SBA Contracting Programs

50 Woman-Owned Small 

	 	 Business certification

Local Business 

Assistance 

8 National Success Story

Rebecca Fyffe launched Landmark 

Pest Management with the help 

of the SBA-supported Women’s 

Business Development Center.

11 Local SBA Resource 

 Partners

12 How to Start a Business

16 Your Advocates

17 Write Your Business Plan

20 Programs for 

 Entrepreneurs

21 Programs for Veterans

22 Local Success Story

When it came time for Kevin to 

take on a new challenge—buying 

and renovating a building just off 

South First Avenue, the eastern 

boundary of the Sioux Falls 

Downtown Historic District—he 

sought assistance from the SBA, 

the federal agency that has 

historically been there for small 

business owners like the Nybergs.

 ON THE COVER Clockwise from top: 

Downtown Sioux Falls from 6th Street 

Bridge overlooking Big Sioux River, 

photo by Maxpower2727 on Wikipedia; 

photo by Dennis Guten on Unsplash; 

Kevin Nyberg, photo courtesy of 

Nyberg’s Ace Hardware; Custer State 

Park, photo by Brian Miller on Unsplash

South Dakota Edition 2019-2020
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Small businesses

power our economy.

The SBA powers

small businesses.

Whether you dream of transforming your business idea into a 

thriving company, growing your customer base, or expanding 

into new markets or locations, the SBA is here for you. We offer 

programs, expertise, and access to capital that will empower you 

to take your small business to the next level of success.

Stop by your local SBA office or visit SBA.gov to learn how 

you can move your business forward with confidence.
 5

BY NEW SOUTH MEDIA

To schedule a meeting or to learn more, contact 

Buddy Butler at buddy@newsouthmediainc.com

or call 304.615.9884.

We have all heard the phrase “content is 

king.” Creating rich, engaging, and inspiring 

content differentiates your brand in the 

marketplace. But who has time to focus on 

anything other than running their business?

Narrative works with you to develop 

the tools to tell your story across all 

media platforms. Powerful and authentic 

storytelling helps you stand out. It inspires 

action. It creates an emotional impact and 

forges enduring relationships. It separates 

you from the competition.

Let us help 

give voice 

to your 

story.

SCOPE OF SERVICES

Brand Voice

Articles

Blogs

Website Content

Social Media Posts

Email Content

Brochures

Catalogs

Visitor Guides

Books

Copywriting

Photography

Videos
6

published by

New South Media, Inc.

304.413.0104 | newsouthmediainc.com

PUBLISHER

Nikki Bowman, nikki@newsouthmediainc.com

ASSOCIATE EDITORS

Zack Harold, zack@newsouthmediainc.com 

Pam Kasey, pam@newsouthmediainc.com

DESIGNER

Hayley Richard, hayley@newsouthmediainc.com

OPERATIONS MANAGER

Holly Leleux-Thubron, holly@newsouthmediainc.com

ADVERTISING SALES DIRECTOR 

Heather Mills, heather@newsouthmediainc.com

ADVERTISING SALES 

Sandy Burky, Kelley McGinnis, Bryson Taylor

sba@newsouthmediainc.com

Copyright: New South Media, Inc. Reproduction in part or whole is 

strictly prohibited without the express written permission of the 

publisher. 

© NEW SOUTH MEDIA , INC. 

ALL RIGHTS RESERVED

The U.S. Small Business Administration’s Office of Marketing & Customer 

Service directs the publication of the Small Business Resource Guide 

under SBA Contract #SBAHQ–17–C–0018. SBA publication Spring 2018 

National edition #mcs-0087.

WRITER/EDITOR

Becky Bosshart

(202) 205-6677

rebecca.bosshart@sba.gov

DIRECTOR OF MARKETING

Paula Panissidi Tavares

paula.tavares@sba.gov

PUBLIC AFFAIRS SPECIALIST

Kelley Daniels

kelley.daniels@sba.gov

The SBA’s participation in this publication is not an endorsement of the 

views, opinions, products or services of the contractor or any advertiser 

or other participant appearing here. All SBA programs and services are 

extended to the public on a nondiscriminatory basis. Printed in the 

United States of America. While every reasonable effort has been made 

to ensure that the information contained here is accurate as of the date 

of publication, the information is subject to change without notice. The 

contractor that publishes this guide, the federal government, or agents 

thereof shall not be held liable for any damages arising from the use of or 

reliance on the information contained in this publication.
 7

District Director Letter

Like today’s small businesses, large corporate success stories also started 

with an entrepreneur and a dream. The SBA South Dakota Small Business 

Resource Guide is your first stop for small business assistance, guiding you 

to our SBA Resource Partners and funding and contracting programs. Our local 

resource partners and SBA Lenders across the state are committed to helping 

entrepreneurs start, grow, expand, and recover after a disaster.

This year the SBA South Dakota District Office has helped entrepreneurs:

• Access free or low-cost business counseling from our network of SBA Resource 

Partners, including Small Business Development Centers, the South Dakota 

Center for Enterprise Opportunity, and our SCORE chapters. Training is available 

for many business topics, such as licensing, bookkeeping, taxes, and exporting.

• Secure SBA-backed financing through our lending partners, allowing more 

small businesses to startup and expand.

• Earn government contracts and surety bond assistance, so that more small 

businesses gain contracts and improve their local communities by doing 

business with the government.

Small businesses are at the heart of America’s economy, driving new innovations 

and creating two-thirds of the net new jobs in the private sector. Daktronics, 

Trail King Industries, and Super 8 Motels all started small in South Dakota. 

Entrepreneurs like these are central to our prosperity and health as a nation. 

For many, personal economic empowerment through small business ownership 

is the American dream. The SBA 

is here to help Americans achieve 

small business success, buildingan 

environment where American 

entrepreneurs can flourish.

Sincerely,

District Director Jaime Wood

District Director

Jaime Wood

(605) 330-4243 x14

jaime.wood@sba.gov

Deputy District Director

Chuck Hughes

(605) 330-4243

chuck.hughes@sba.gov

Rapid City Senior Area Manager

Pam Selberg

(605) 341-5962

pamela.selberg@sba.gov

Lead Lender Relations Specialist & 

Veterans Business Development Officer

Dave Puls

(605) 330-4243

david.puls@sba.gov

Economic Development Specialist

Michele Arends

(605) 330-4243 x11

michele.arends@sba.gov

Business Opportunity Specialist & 

Administrative Officer

Lisa Claassen

(605) 330-4243 x28

lisa.claassen@sba.gov

SBA South Dakota 

District Office

2329 N. Career Ave., suite 105

Sioux Falls, SD 57107

(605) 330-4243

Fax (605) 330-4215

sba.gov/sd

@SBA_SouthDakota

Rapid City Office

Federal Building and U.S. Courthouse

515 Ninth St., room B10

Rapid City, SD 57701

(605) 341-5962
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How SBA-backed loans helped 

one woman turn a flagging pest 

control business into an

ever-expanding enterprise.

LOCAL BUSINESS 

ASSISTANCE

written by Zack Harold

Bitten 

by the 

Business 

Bug

LANDMARK PEST MANAGEMENT
 

9

Rebecca Fyffe first worked at ABC Humane 

Wildlife Control & Prevention Inc., a pest 

control business in suburban Chicago, 

Illinois, for a college summer job. She 

was on a different career path when she 

got a call from her old employer. The president of ABC 

needed to take a medical sabbatical, and the company 

wanted Fyffe to take over in his absence. Fyffe had 

studied public policy, pre-law, and epidemiology in 

addition to university-level research on pesticides. Not 

content with just keeping the seat warm, Fyffe began 

making improvements to the company’s operations 

during her year at the helm. “Because of that I was 

made CEO,” she says. That was in 2001. Fyffe was just 

25 years old, the youngest pest control company CEO in 

the nation and one of only a few women in a business 

dominated by men.

She continued to look for ways to grow the company. 

At the time, ABC focused its efforts solely on nuisance 

wildlife control. Fyffe saw a lucrative opportunity in 

urban bird management. She had long been concerned 

about pigeons. Growing up, one of her young cousins 

contracted encephalitis from pigeon droppings, which 

led to epilepsy, blindness, and eventually death. Fyffe 

studied the birds and how to mitigate their threat, 

which brought her to the conclusion that improvements 

could be made in urban pigeon control. She found more 

effective solutions were needed to make the mitigation 

material more durable for city use. Fyffe knew she could 

do better, but to get the new venture off the ground, 

ABC needed to borrow money to invest in training, 

equipment, and insurance. The company was hesitant to 

take on the financial risk, so Fyffe offered an alternative 

solution: allow her to launch a new company that would 

specialize in pigeon management. She would run that 

company in addition to her duties at ABC. 

She launched Landmark Pest Management in 2010 

with four employees. Fyffe still needed to borrow money, 

which would be more difficult now that she didn’t have 

an established business standing behind her. Thanks 

to workshops hosted by the SBA-supported Women’s 

Business Development Center, Fyffe applied for an SBAbacked 7(a) loan through Chase Bank. A conventional 

loan would have allowed her to mortgage the warehouse 

facility she needed, but nothing more.

“We would have maxed out our ability to borrow," Fyffe 

says. "That would not have worked for our business.” 

Because of SBA backing, Chase was willing to offer Fyffe a 

larger line of credit, which allowed her to get the warehouse 

as well as the uniforms, tools, and materials she needed. 

“We couldn’t have done it without the SBA,” she says.

Landmark established its reputation from its first 

contract, installing netting on a bridge project in Chicago. 

This bridge became the Chicago Transit Authority’s 

showpiece for bird control. Within two years, Landmark 

was one of the main companies providing bird deterrent 

systems in Chicago. Fyffe used the money she made to 

purchase ABC and merge the two companies in 2012.

LANDMARK PEST MANAGEMENT LANDMARK PEST MANAGEMENT

LOCAL BUSINESS ASSISTANCE
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LOCAL BUSINESS ASSISTANCE

SBA Resource 

Partners

No matter your industry, location, or experience, if you have a dream, the 

SBA is here to help you realize it. Our SBA Resource Partners extend our reach, 

offering free or low-cost mentoring, counseling, and training to help you startup and thrive at all stages of the business life cycle.

Join the ranks of other business owners who have experienced higher revenues 

and increased growth thanks to SCORE, the nation’s largest network of volunteer 

business mentors. These business executives share real-world knowledge for no 

cost and to fit your busy schedule. SCORE mentors are available as often as you 

need, in person, via email or over video chat. Visit sba.gov/score to start working 

on your business goals.

SCORE

Realize your dream of business ownership and then remain competitive in an 

ever-changing global economy with assistance from your local SBDC. Access 

free or low-cost one-on-one counseling and training on topics like marketing, 

regulatory compliance, technology development, and international trade. 

Connect with an SBDC adviser at sba.gov/sbdc.

SMALL BUSINESS DEVELOPMENT CENTERS

Women entrepreneurs receive essential business training from this national 

network of community-based centers. Each center tailors its services to help 

you navigate the challenges women often face when starting or growing their 

business. For your nearest Women’s Business Center, visit sba.gov/women.

WOMEN’S BUSINESS CENTERS

Veteran and military entrepreneurs receive business training, counseling and 

mentoring, and referrals to other SBA Resource Partners at a Veterans Business 

Outreach Center, sba.gov/vboc. These are also the places to receive procurement 

guidance, which can help your business better compete for government contracts. 

VBOCs also serve active duty service members, National Guard or Reserve 

members, veterans of any era, and military spouses.

VETERANS BUSINESS OUTREACH CENTERS

The company has grown to 85 

employees with 50 trucks on the 

road every day, working alongside 

the biggest construction firms 

in the country. Still, Fyffe 

challenges herself by finding 

ways to expand the company. In 

addition to its work in Illinois, 

Landmark does business in 

Michigan, Indiana, and Missouri. 

Fyffe is considering expansion to 

California and New York.

Landmark has continued to use 

its science-based methodology 

and proprietary technology 

to expand its offerings. The 

company is a leader in bedbug 

science, pioneering a special 

DNA test to detect infestations 

with a relatively small sample. 

Fyffe’s team is also testing a new 

nontoxic fungi spore that could 

be used to kill the pests. The 

company’s fastest growing sector 

is food production applications. 

Inspectors shut down factories 

if they find a pest, even if the 

animal has already been caught in 

a trap. Fyffe’s company developed 

a trap that is equipped with 

sensors that allow Landmark to 

dispatch technicians as soon as a 

pest is captured. Although Fyffe 

has used conventional loans for 

these expansions, she credits her 

first SBA-backed loan and her 

Women’s Business Development 

Center guidance with teaching 

her how to craft a growth plan 

and pitch ideas to lenders.

“We might not have been able 

to access that without the SBA,” 

she says.

We couldn’t 

have done it 

without the 

SBA.”

Rebecca Fyffe

Founder

Landmark Pest Management

There are more than 

300 SCORE chapters

980 Small Business Development Centers

100 Women’s Business Centers

20 Veterans Business Outreach Centers
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LOCAL BUSINESS ASSISTANCE

SBA’s Resource Partners are independent organizations that 

are funded through SBA cooperative agreements or grants.

SCORE

Visit sba.gov/score to start 

working on your business goals.

Aberdeen Chapter

416 Production St. North

(605) 626-2565

Rapid City Chapter

730 E. Watertown St., suite 102

(605) 394-1707

Sioux Falls Chapter

2329 N. Career Ave., suite 105

(605) 330-4243

Yankton Chapter

104 W. Third St.

(605) 330-4231

Small Business 

Development 

Center

Aberdeen SBDC

Serving Beadle, Brown, Campbell, Day, 

Edmunds, Faulk, Hand, Marshall, McPherson, 

Potter, Roberts, Spink, and Walworth. 

Regular visits are made to Gettysburg, Huron, 

Mobridge, Sisseton, and Webster counties

Advisers Kelly Weaver and Carla Burns

416 N. Production St.

(605) 626-2565

Pierre SBDC

Serving Buffalo, Corson, Dewey, Haakon, 

Hughes, Hyde, Jones, Mellette, Perkins, 

Shannon, Stanley, Sully, Todd, and Ziebach 

counties by appointment only

Adviser Marcella Hurley

221 S. Central Ave.

(605) 773-2783

Rapid City SBDC

Serving Bennett, Butte, Custer, Fall River, 

Harding, Jackson, Lawrence, Meade, and 

Pennington. Regular visits are made to Belle 

Our Local SBA 

Resource Partners

Fourche, Custer, Hot Springs, Lead, Spearfish, 

and Sturgis counties

Advisers Dona Leavens and Matt Stone

730 E. Watertown St.

(605) 394-5311

Sioux Falls/Vermillion SBDC

Serving Clay, Lincoln, McCook, Minnehaha, 

Turner, and Union counties

Advisers Mark Slade and Jim Whitcomb

2329 N. Career Ave., suite 106

(605) 367-5757

Watertown and Brookings SBDC

Serving Brookings, Clark, Codington, Deuel, 

Grant, Hamlin, Kingsbury, Lake, Miner, and 

Moody counties

Advisers Belinda Englehart, Tim Weelborg, 

and Nick Fickbohm

24 First Ave. Northwest

Watertown

(605) 882-5115

2301 Research Parkway, suite 218

Brookings

(605) 697-5015

Yankton and Mitchell SBDC

Serving Aurora, Bon Homme, Brule,Charles 

Mix, Davison, Douglas, Gregory, Hanson, 

Hutchinson, Jerauld, Lyman, Sanborn, Tripp, 

and Yankton counties

Advisers Sue Stoll and Lori Cowman

1808 Summit Ave.

Yankton

(605) 665-0751

Dakota Wesleyan University

Kelly Center for Entrepreneurship

Mitchell

Call (605) 665-0751 for an appointment

Small Business Development 

Center International 

Trade Center

Regional Director Rock Nelson

1 W. Weather Lane, suite 400

Sioux Falls

(605) 338-3424 or (605) 941-6696

rock@siouxfalls.com

usd.edu/sbdc

Veterans 

Business 

Outreach Center

Veteran entrepreneurs or small 

business owners can receive 

business training, counseling and 

mentoring, and referrals to other 

SBA Resource Partners at a Veterans 

Business Outreach Center, sba.gov/

vboc. This is also the place to receive 

procurement guidance, which can 

help your business better compete 

for government contracts.

UND Center for Innovation

4200 James Ray Drive #203

Grand Forks, ND

(701) 777-3700

dakotas.vboc@und.edu

Women’s 

Business 

Centers

For your nearest Women’s Business 

Center, visit sba.gov/women.

The SD Center for 

Enterprise Opportunity at 

Black Hills State University

Michelle Kane

1200 University St. #9511

Spearfish

(605) 642-6948

O'Connor Belting, a Delaware 

family-owned business, 

expanded with the help of an 

SBA-guaranteed 7(a) loan.
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LOCAL BUSINESS ASSISTANCE

The Startup Logistics

Even if you’re running a home-based business, you will have 

to comply with many local, state, and federal regulations. Do 

not ignore regulatory details. You may avoid some red tape in 

the beginning, but your lack of compliance could become an 

obstacle as your business grows. Taking the time to research the 

applicable regulations is as important as knowing your market. 

Carefully investigate the laws affecting your industry. Being 

out of compliance could leave you unprotected legally, lead to 

expensive penalties, and jeopardize your business.

Market Research

Need to do research on your clients and location? View consumer 

and business data for your area using the Census Business 

Builder: Small Business Edition, https://cbb.census.gov/sbe. 

Filter your search by business type and location to view data on 

your potential customers, including consumer spending, and a 

summary of existing businesses, available as a map and a report. 

Business License & Zoning

Licenses are typically administered by a variety of state 

and local departments. It is important to consider zoning 

regulations when choosing a site for your business. Contact 

the local business license office where you plan to locate your 

business. You may not be permitted to conduct business out of 

your home or engage in industrial activity in a retail district.

Name Registration

Register your business name with the county clerk where your 

business is located. If you’re a corporation, also register with the 

state. The secretary of state supports South Dakota businesses 

by registering and authenticating business entities and 

trademarks, (605) 773-2797, sdsos.gov.

Taxes

As a business owner, you should know your federal tax 

responsibilities and make some basic business decisions to 

comply with certain tax requirements. The IRS Small Business 

COURTESY OF THE SBA

How to Start a Business 

in South Dakota

Adriana Medina, owner of 

Fuerte Fitness, in Seattle, WA, 

received counseling from a 

SCORE mentor and a Women's 

Business Center adviser.

Thinking of starting a business? Here are the nuts & bolts.
 13

LOCAL BUSINESS ASSISTANCE

and Self-Employed Tax Center, go.usa.gov/xPxYR, offers 

information on a variety of topics including: obtaining an 

Employer Identification Number, paying and filing income tax, 

virtual workshops, forms, and publications.

Whether you are a new or an experienced business owner, 

there are new tax law changes that may affect your business. As 

the IRS works to implement the Tax Cuts and Jobs Act, signed 

into law December 2017, you can access the latest information 

on irs.gov/tax-reform to better understand the new tax law 

implications and how they affect your bottom line.

» South Dakota Department of Revenue

Anderson Building

445 E. Capitol Ave., Pierre

(800) 829-9188

state.sd.us/drr2/businesstax.htm

» Tax assistance centers

Aberdeen (605) 626-2218

Mitchell (605) 995-8080

Pierre (605) 773-3311

Rapid City (605) 394-2332

Sioux Falls (605) 367-5800

Watertown (605) 882-5188

Yankton (605) 668-2939

Social Security

If you have any employees, including officers of a corporation 

but not the sole proprietor or partners, you must make periodic 

payments, and/or file quarterly reports about payroll taxes and 

other mandatory deductions. You can contact the IRS or the 

Social Security Administration for information, assistance and 

forms, socialsecurity.gov/employer or (800) 772-1213. You can 

file W-2s online or verify job seekers through the Social Security 

Number Verification Service.

Employment Eligibility Verification

The Federal Immigration Reform and Control Act of 1986 requires 

employers to verify employment eligibility of new employees. 

The law obligates an employer to process Employment Eligibility 

Verification Form I-9. The U.S. Citizenship and Immigration Service 

offers information and assistance through uscis.gov/i-9-central. 

For forms, call (800) 870-3676, for the employer hotline, call (888) 

464-4218 or e-mail I-9central@dhs.gov.

E-Verify, operated by the Department of Homeland Security 

in partnership with the Social Security Administration, 

electronically verifies the Social Security number and 

employment eligibility information reported on Form I-9. It’s 

the quickest way for employers to determine the employment 

eligibility of new hires. Visit e-verify.gov, call (888) 464-4218 or 

email e-verify@dhs.gov.

Health & Safety

All businesses with employees are required to comply with state 

and federal regulations regarding the protection of employees, 

visit dol.gov for information. The Occupational Safety and Health 

Administration provides information on the specific health and 

safety standards used by the U.S. Department of Labor, (800) 321-

6742 or visit osha.gov.

» State Department of Health

600 E. Capitol Ave., Pierre

(605) 773-3361

doh.sd.gov

Employee Insurance

Check with your state laws to see if you are required to provide 

unemployment or workers’ compensation insurance for 

your employees. For health insurance options, call the Small 

Business Health Options Program at (800) 706-7893 or visit 

healthcare.gov/small-businesses/employers.

Environmental Regulations

State assistance is available for small businesses that must 

comply with environmental regulations under the Clean Air Act. 

State Small Business Environmental Assistance programs provide 

free, confidential assistance to help small business owners 

understand and comply with complex environmental regulations 

and permitting requirements. These state programs can help 

businesses reduce emissions at the source, often reducing 

regulatory burden and saving you money. To learn more about 

these free services, visit nationalsbeap.org/states/list.

» Department of Environmental & Natural Resources

Foss Building

523 E. Capitol Ave., Pierre

(605) 773-3151

denr.sd.gov

Disability Compliance

For assistance with the Americans with Disabilities Act call (800) 

669-3362 or visit ada.gov.

Child Support

Employers are essential to the success of the child support 

program and are responsible for collecting 75 percent of support 

nationwide through payroll deductions. The Office of Child Support 

Enforcement at Health and Human Services offers employers stepby-step instructions for processing income withholding orders for 

child support. “A Guide to an Employer’s Role in the Child Support 

Program” is available at the Office of Child Support Enforcement’s 

website at acf.hhs.gov/programs/css > employer responsibilities.

You can also find information about other employer responsibilities 

and tools that can make meeting those responsibilities easier, such 

as electronic income withholding orders and the Child Support 

Portal. Send questions to employerservices@acf.hhs.gov.

Intellectual Property

Patents, trademarks, and copyrights are types of intellectual property 

that serve to protect creations and innovations. Intellectual property 

may be valuable assets for small businesses and entrepreneurs, and 

are important to consider in the development of any business plan.

Patents and Trademarks

For information and resources about U.S. patents and federally 

registered trademarks: Visit uspto.gov or call the U.S. Patent and 

Trademark Office Help Center at (800) 786-9199. The Rocky 
14

LOCAL BUSINESS ASSISTANCE

Mountain Regional Office in Denver, 

Colorado, serves Colorado, Idaho, 

Kansas, Montana, Nebraska, North 

Dakota, South Dakota, Utah, and 

Wyoming, uspto.gov/denver.

A patent for an invention is the grant 

of a property right to an inventor, issued 

by the patent office. The right conferred 

by the patent grant is the right to exclude 

others from making, using, offering for 

sale, or selling the invention in the United 

States or importing the invention.

There are three types of patents:

• Utility patents may be granted to 

anyone who invents or discovers any 

new and useful process, machine, 

manufacture, or composition of matter, 

or any new and useful improvement.

• Design patents may be granted to 

anyone who invents a new, original, 

and ornamental design for an article of 

manufacture.

• Plant patents may be granted to 

anyone who invents or discovers and 

asexually reproduces any distinct and 

new variety of plant, other than a tuber 

propagated plant or a plant found in an 

uncultivated state. For information visit 

uspto.gov/inventors.

A trademark or service mark includes 

any word, name, symbol, device, or any 

combination used or intended to be used 

to identify and distinguish the goods/

services of one seller or provider from 

those of others, and to indicate the source 

of the goods/services.

Trademarks and service marks may be 

registered at both the state and federal 

level with the latter at the U.S. Patent and 

Trademark Office. Federally registered 

trademarks may conflict with and supersede 

those registered only at the state level. For 

information visit uspto.gov/trademarks. 

» State trademark Registration

(605) 773-2797

sdsos.gov

Copyrights

Copyrights protect original works of 

authorship, including literary, dramatic, 

musical and artistic, and certain other 

intellectual works. Copyrights do not protect 

facts, ideas, and systems, although it may 

protect the way these are expressed. For 

general information contact:

» U.S. Copyright Office

U.S. Library of Congress

James Madison Memorial Building

101 Independence Ave. Southeast, 

Washington, DC

(202) 707-3000 or toll free (877) 476-0778

copyright.gov

Reeves Clippard used the business 

knowledge he acquired in the SBA 

Emerging Leaders program to grow 

A/R Solar in Seattle, WA.

COURTESY OF THE SBA

Chambers of 

Commerce

South Dakota Chambers of 

Commerce and Industry

(605) 224-6161

sdchamber.biz

Aberdeen area

(605) 225-2860

aberdeen-chamber.com

Alcester

(605) 934-2851

alcestersd.org

Avon

(605) 286-3919

avonsd.com

Belle Fourche

(605) 862-2676

bellefourche.org

Beresford

(605) 763-2021

bmtc.net/~chamber

Box Elder

(605) 923-4132

Brandon Valley area

(605) 582-7400

brandonvalleychamber.com

Britton area

(605) 448-5323

brittonsouthdakota.com

Brookings area

(605) 692-6125

brookingschamber.org

Canton

(605) 987-5728

cantonsouthdakota.org

Centerville area

(605) 563-2345

centervillesd.com

Chamberlain-Oacoma area

(605) 734-4416

chamberlainsd.org

Cheyenne River

(605) 964-2722

Clark

(605) 532-3512

clarksd.com

Custer County

(605) 673-2244

custersd.com
 15

LOCAL BUSINESS ASSISTANCE

De Smet area

(866) 528-7273

discoverourtown.com

Deadwood

(605) 578-1876

deadwood.org

Dell Rapids

(605) 428-4167

dellrapids.org

Edgemont

(605) 662-5900

Eureka

(605) 284-2591

eurekasd.com

Faith

(605) 967-2001

faithsd.com

Flandreau

(605) 997-2353

cityofflandreau.com

Fort Pierre

(605) 223-2178

fortpierre.com

Freeman

(605) 925-4444

freemansd.com

Gettysburg

(605) 765-2528

Gregory & Dallas

(605) 835-8711

gregorydallassd.com

Groton area

(605) 397-2323

grotonchamber.com

Harding County

(605) 375-3844

Hartford

(605) 528-6187

Hill City area

(605) 574-2368

hillcitysd.com

Hot Springs area

(605) 745-4140

hotsprings-sd.com

Huron area

(605) 352-8775

huronsd.com

Keystone

(800) 456-3345

keystonechamber.com

Kimball

(605) 680-1794

kimballsd.org

Lake Preston area

(605) 847-4140

Lead area

(605) 584-1100

leadmethere.org

Lemmon area

(605) 374-5716

lemmonsd.com

Lennox

(605) 647-2779

cityoflennoxsd.com

Madison

(605) 256-2454

chamberofmadisonsd.com

Milbank area

(605) 432-6656

milbanksd.com

Miller

(605) 853-3098

millersd.org

Mission

(605) 856-4499

Mitchell area

(605) 996-5567

cornpalace.org

Mobridge area

(605) 845-2387

mobridge.org

Murdo

(605) 669-3333

murdosd.com

Philip

(605) 859-2645

Pierre area

(605) 224-7361

pierre.org

Pine Ridge area

(605) 455-2685

Platte area

(605) 337-2275

Presho

(605) 895-9445

Rapid City area

(605) 343-1744

rapidcitychamber.com

Redfield area

(605) 472-0965

redfield-sd.com

Scotland

(605) 583-2320

scotlandsd.org

Sioux Falls area

(605) 336-1620

siouxfallschamber.com

Sisseton area

(605) 698-7261

Spearfish area

(605) 642-2626

Springfield

(605) 369-2309

springfieldsd.com

Sturgis area

(605) 347-2556

sturgis-sd.org

Tabor area

(605) 463-2476

Tyndall

(605) 589-9944

tyndallsd.com

Vermillion area

(605) 624-5571

vermillionchamber.com

Volga

(605) 627-9113

Wagner

(605) 384-3741

cityofwagner.org

Wall Badlands area

(605) 279-2665

wall-badlands.com

Watertown

(605) 886-5814

watertownsd.com

Webster

(605) 345-4668

webstersd.com

Wessington Springs

(605) 539-1929

wessingtonsprings.com

Winner area

(605) 842-1533

winnersd.org

Yankton area

(605) 665-3636

yanktonsd.com
16

LOCAL BUSINESS ASSISTANCE

Advocacy

When you need a voice within the federal 

government for your interests as a small 

business owner, the SBA’s regional advocates 

are here to assist. The advocates analyze the 

effects of proposed regulations and consider 

alternatives that minimize the economic 

burden on small businesses, governmental 

jurisdictions, and nonprofits. Find your 

regional advocate at sba.gov/advocacy.

Your advocate helps with these small 

business issues:

» if your business could be negatively 

affected by regulations proposed by the 

government

» if you have contracting issues with a 

federal agency

» when you need economic and small 

business statistics

The SBA’s Office of Advocacy also 

independently represents small business and 

advances its concerns before Congress, the 

White House, federal agencies, federal courts, 

and state policy makers.

Ombudsman

Entrepreneurs who have an issue with an 

existing federal regulation or policy can 

receive assistance from the SBA’s national 

ombudsman.

The ombudsman’s office helps you:

» resolve regulatory disputes with federal 

agencies

» reduce unfair penalties and fines

Your 

Advocates

» seek remedies when rules are 

inconsistently applied

» recover payment for services done by 

government contractors

Make your voice heard by participating in a 

Regional Regulatory Enforcement Fairness 

Roundtable or a public hearing hosted by the 

SBA’s national ombudsman. These events 

are posted periodically on the ombudsman 

website, sba.gov/ombudsman.

To submit a comment or complaint through 

the online form, visit sba.gov/ombudsman/

comments. Your concerns will be directed to 

the appropriate federal agency for review. The 

SBA will collaborate with you and the agency 

to help resolve the issue.

To report how a proposed federal 

regulation could unfairly affect you, 

find your regional SBA advocate at 

sba.gov/advocacy.

To submit a comment about how 

your business has been hurt by an 

existing regulation, visit 

The SBA’s offices of advocacy and ombudsman are sba.gov/ombudsman/comments

independent voices for small business within the 

federal government.
 17

LOCAL BUSINESS ASSISTANCE

Write your 

Business Plan

Traditional Business Plan

• This type of plan is very detailed, takes more time 

to write, and is comprehensive. 

• Lenders and investors commonly request this plan.

Lean Startup Plan

• This type of plan is high-level focus, fast to write, 

and contains key elements only. 

• Some lenders and investors may ask for more 

information.

Which business 

plan format is 

right for you?

Business plans help you run your business

A good business plan guides you through each stage of starting and managing 

your business. You’ll use your business plan as a roadmap for how to structure, 

run, and grow your new business. It’s a way to think through the key elements of 

your business.

Business plans can help you get funding or bring on new business partners. 

Investors want to feel confident they’ll see a return on their investment. Your 

business plan is the tool you’ll use to convince people that working with you— 

or investing in your company—is a smart choice.

Pick a business plan format that works for you

• There’s no right or wrong way to write a business plan. What’s important is 

that your plan meets your needs.

• Most business plans fall into one of two common categories: traditional or lean 

startup.

• Traditional business plans are more common, use a standard structure, and 

encourage you to go into detail in each section. They tend to require more 

work upfront and can be dozens of pages long.

• Lean startup business plans are less common but still use a standard structure. They focus on summarizing only the most important points of 

the key elements of your plan. They can take as little as one hour to make 

and are typically only one page.

Your business plan is the foundation of your business. Learn how to write a 

business plan quickly and efficiently with a business plan template.
18

LOCAL BUSINESS ASSISTANCE

You might prefer a traditional business plan format if you’re very 

detail oriented, want a comprehensive plan, or plan to request 

financing from traditional sources.

When you write your business plan, you don’t have to stick to the 

exact business plan outline. Instead, use the sections that make the 

most sense for your business and your needs. Traditional business 

plans use some combination of these nine sections.

Executive Summary

Briefly tell your reader what your company is and why it will be successful. Include your mission statement, your product or service, and 

basic information about your company’s leadership team, employees, and location. You should also include financial information and 

high-level growth plans if you plan to ask for financing.

Company Description

Use your company description to provide detailed information about 

your company. Go into detail about the problems your business 

solves. Be specific, and list out the consumers, organization, or businesses your company plans to serve.

Explain the competitive advantages that will make your business 

a success. Are there experts on your team? Have you found the perfect location for your store? Your company description is the place to 

boast about your strengths.

Market Analysis

You'll need a good understanding of your industry outlook and target 

market. Competitive research will show you what other businesses are 

doing and what their strengths are. In your market research, look for 

trends and themes. What do successful competitors do? Why does it 

work? Can you do it better? Now's the time to answer these questions.

Organization and Management

Tell your reader how your company will be structured and who 

will run it.

Describe the legal structure of your business. State whether 

you have or intend to incorporate your business as a C or an 

S corporation, form a general or limited partnership, or if you're 

a sole proprietor or LLC.

Use an organizational chart to lay out who's in charge of what in 

your company. Show how each person's unique experience will contribute to the success of your venture. Consider including resumes or 

CVs of key members of your team.

Service or Product Line

Describe what you sell or what service you offer. Explain how it benefits your customers and what the product lifecycle looks like. Share 

your plans for intellectual property, like copyright or patent filings. If 

you're doing research and development for your service or product, 

explain it in detail.

Marketing and Sales

There's no single way to approach a marketing strategy. Your strategy should evolve and change to fit your unique needs.

Your goal in this section is to describe how you'll attract and retain 

customers. You'll also describe how a sale will actually happen. 

You'll refer to this section later when you make financial projections, 

so make sure to thoroughly describe your complete marketing and 

sales strategies.

Funding Request

If you're asking for funding, this is where you'll outline your funding 

requirements. Your goal is to clearly explain how much funding you’ll 

need over the next five years and what you'll use it for.

Specify whether you want debt or equity, the terms you'd like 

applied, and the length of time your request will cover. Give a 

detailed description of how you'll use your funds. Specify if you need 

funds to buy equipment or materials, pay salaries, or cover specific 

bills until revenue increases. Always include a description of your 

future strategic financial plans, like paying off debt or selling your 

business.

Financial Projections

Supplement your funding request with financial projections. Your 

goal is to convince the reader that your business is stable and will be 

a financial success.

If your business is already established, include income statements, balance sheets, and cash flow statements for the last three 

to five years. If you have other collateral you could put against a loan, 

make sure to list it now.

Provide a prospective financial outlook for the next five years. 

Include forecasted income statements, balance sheets, cash flow 

statements, and capital expenditure budgets. For the first year, be 

even more specific and use quarterly—or even monthly —projections. Make sure to clearly explain your projections, and match them 

to your funding requests.

This is a great place to use graphs and charts to tell the financial 

story of your business. 

Appendix

Use your appendix to provide supporting documents or other materials 

that were specially requested. Common items to include are credit histories, resumes, product pictures, letters of reference, licenses, permits, 

patents, legal documents, and other contracts.

• Executive summary

• Company description

• Market analysis

• Organization and 

management

• Service or product line

• Marketing and sales

• Funding request

• Financial projections

• Appendix

TRADITIONAL 

BUSINESS PLAN FORMAT

TRADITIONAL BUSINESS PLAN CHECKLIST 
 19

LOCAL BUSINESS ASSISTANCE

Want to see 

an example 

of a business 

plan? 

View examples of both 

business plan formats at 

sba.gov/business-guide/

plan/write-your-businessplan-template

If you fail to plan, you 

are planning to fail.”

Benjamin Franklin

• Key partnerships

• Key activities

• Key resources

• Value proposition

• Customer relationships

• Customer segments

• Channels

• Cost structure

• Revenue streams

You might prefer a lean startup format if you want to explain or start your business quickly, 

your business is relatively simple, or you plan to regularly change and refine your business plan.

Lean startup formats are charts that use only a handful of elements to describe your 

company’s value proposition, infrastructure, customers, and finances. They’re useful for 

visualizing tradeoffs and fundamental facts about your company.

There are many versions of lean startup templates, but one of the oldest and most well known 

is the Business Model Canvas, developed by Alex Osterwalder. You can search the web to find free 

templates of the Business Model Canvas, or other versions, to build your business plan.

We’ll discuss the nine components of the Business Model Canvas version here.

Key Partnerships

Note the other businesses or services you’ll work with to run your business. Think about 

suppliers, manufacturers, subcontractors and similar strategic partners.

Key Activities

List the ways your business will gain a competitive advantage. Highlight things like selling 

direct to consumers or using technology to tap into the sharing economy.

Key Resources

List any resource you’ll leverage to create value for your customer. Your most important 

assets could include staff, capital, or intellectual property. Don’t forget to leverage business 

resources that might be available to women, veterans, Native Americans, 

and HUBZone–certified businesses.

Value Proposition

Make a clear and compelling statement about the unique value your company brings 

to the market.

Customer Relationships

Describe how customers will interact with your business. Is it automated or personal? 

In person or online? Think through the customer experience from start to finish.

Customer Segments

Be specific when you name your target market. Your business won’t be for everybody, 

so it’s important to have a clear sense of who your business will serve.

Channels

List the most important ways you’ll talk to your customers. Most businesses use a mix 

of channels and optimize them over time.

Cost Structure

Will your company focus on reducing cost or maximizing value? Define your strategy, 

then list the most significant costs you’ll face pursuing it.

Revenue Streams

Explain how your company will actually make money. Some examples are direct sales, memberships fees, and selling advertising space. If your company has multiple revenue streams, 

list them all.

LEAN STARTUP PLAN FORMAT

LEAN STARTUP PLAN 

CHECKLIST 
20

Find free short 

courses and 

learning tools 

to start and 

grow your small 

business at sba.

gov/learning. The 

SBA’s free Online 

Learning Center is a great 

resource for every entrepreneur, 

especially rural business owners 

looking for easy access to vital 

business training.

Courses include:

• writing your business plan

• small business legal requirements

• small business financing options

• digital and traditional marketing to 

win customers

• disaster recovery

• cyber security and crime prevention

Online 

Resources for 

Entrepreneurs

Business executives looking for their next educational opportunity will find it in the SBA’s 

Emerging Leaders program.

Participants in the intense seven-month Emerging Leaders entrepreneurship program 

are selected through a competitive process. The program fosters a learning environment 

that accelerates the growth of high-potential small businesses, while providing training 

and peer networking sessions. Emerging Leaders graduates have reported gaining more 

than $300 million in new financing and securing over $2.16 billion in government contracts. 

For information about the Emerging Leaders program, visit sba.gov/emergingleaders.

Entrepreneurs receive business 

counseling and assistance at the 

Philadelphia SBA district office in 

King of Prussia.

Programs for 

Entrepreneurs

SBA’s Emerging Leaders program helps grow businesses.

LOCAL BUSINESS ASSISTANCE
 21

LOCAL BUSINESS ASSISTANCE

Need entrepreneurship training?

Entrepreneurship training is available through the SBA’s programs 

for veterans, sba.gov/veterans, at military installations around the 

world. These programs are open to active duty service members, 

those transitioning out of service, National Guard and Reserve 

members, veterans of all eras, and military spouses. Connect 

to other entrepreneurs and your local network of SBA Resource 

Partners through these services and programs. 

Veterans Business Outreach Centers, sba.gov/vboc, provide 

business training and counseling to those interested in starting, 

purchasing, or growing 

a small business.

Boots to Business is an entrepreneurial education and training 

program offered by the SBA as part of the Department of Defense’s 

Transition Assistance Program. Service members transitioning out of 

active duty and military spouses are eligible for Boots to Business.

During the course, you explore business ownership and other selfemployment opportunities while learning key business concepts. You 

will walk away with an overview of entrepreneurship and applicable 

business ownership fundamentals, including how to access startup 

capital using SBA resources. Boots to Business is conducted on all 

military installations that host the Transition Assistance Program, 

Programs 

for Veterans

both in and out of the contiguous United States.

Boots to Business: Reboot delivers the Boots to Business 

curriculum to veterans of all eras, members of the National Guard 

and Reserve, and military spouses in their local communities.

Register for either program at https://sbavets.force.com.

If you’re a service-disabled veteran or a spouse, the SBA’s ServiceDisabled Veteran Entrepreneurship Training Program provides guidance 

on starting or growing your small business, visit sba.gov/ovbd.

Interested in doing business with the government?

Veteran-owned and service-disabled veteran-owned small 

businesses interested in federal contracting opportunities 

can receive training through the Veteran Federal Procurement 

Entrepreneurship Training Program. This program is administered 

by the Veteran Institute for Procurement, which offers a platform 

with three training programs to assist veterans: VIP Start, VIP Grow, 

and VIP International.

» VIP Start is for companies wanting to enter the federal market 

and become ready for procurement. Nearly 200 veteran-owned 

businesses from 29 states plus Washington, DC have graduated 

from the program.

» VIP Grow is the core curriculum which assists companies in 

developing strategies to expand and operate within the federal 

marketplace. More than 700 veteran-owned businesses from 42 

states plus DC and Guam have graduated from this program.

» VIP International is for companies that want to enter or expand 

their federal and commercial contracting opportunities overseas.

Loan Fee Relief

To encourage lending to members of the military community who want 

to start or grow their business, the SBA reduces upfront guarantee fees 

on select loans. That means the cost savings will be passed down to 

you, the eligible veteran or qualifying military member. To learn more, 

contact your local SBA district office or ask your SBA Lender about the 

Veterans Advantage program, sba.gov/loans.

Learn about the Service-Disabled Veteran-Owned 

Small Business certification program on page 49.

Have an employee who 

was called to active duty?

Ask your local SBA district office or lender about the 

Military Reservist Economic Injury Disaster Loan 

program. If you meet the eligibility requirements, 

you may receive funds that enable your business to 

meet ordinary and necessary operating expenses 

when an essential employee is called up to active 

duty in the military reserve.

Jack Goodison, a veteran, 

grew his business in North 

Kingstown, Rhode Island, 

J. Goodison Co., with the 

help of an SBA-guaranteed 

504 loan. 

Members of the military community can start and 

grow their small business with the help of SBA 

programs.
22

local success story

Kevin 

Nyberg

OWNER, NYBERG'S ACE HARDWARE

Sioux Falls, SD

History has always been important to 

Kevin Nyberg. For more than 60 years, 

Nyberg’s Ace Hardware has provided 

building supplies and outdoor gear to 

South Dakotans. Kevin took over the 

family business from his father, Roy 

Nyberg, who established the business in 

1958. Since then, it has only grown. The 

original store has expanded five times and 

added four locations throughout the city, 

contributing to the local economy and 

creating jobs in Sioux Falls. When Kevin 

wanted to take on the challenge of buying 

and renovating a historic building off 

South First Avenue, he sought assistance 

from the SBA, the federal agency that 

has historically been there to help small 

business owners like Kevin.

• What challenge did you have? It has long been my dream to contribute to the 

revitalization of downtown Sioux Falls. When the opportunity arose to purchase 

and renovate a historic building, I knew this would be my proudest achievement, 

not to mention an important asset for the community. Renovating a historic 

building is a costly endeavor that requires a lot of attention to detail. Many entrepreneurs—and lenders—avoid these projects because the costs of updating old 

infrastructure can skyrocket. Renovations can also take much longer than building 

out a new space because you are working hard to preserve the historic features of 

the building—the things that give it local charm and color.

• What was the SBA solution? My company has historically turned to the SBA—

my father used SBA-backed financing back in 1969. The South Dakota SBA office 

provided me with expert guidance. I was able to purchase the historic Texaco 

Super Service Station and Sid’s Crown Liquor and complete the renovations with 

the assistance of an SBA-backed 504 Certified Development Company Loan. This 

program allows those who are eligible to purchase or renovate real estate with a 

competitive fixed-rate mortgage. The SBA guarantees loans made by lending institutions to small business that would not otherwise be able to obtain financing.

• What benefit did this have for you? Thanks to this SBA financing program, we 

were able to create jobs and provide local residents with their first neighborhood 

hardware store. We’ve kept both Sid’s exterior signs and displayed memorabilia to 

connect to that historic past, like a retro Texaco fuel pump and a sliding barn door. 

Most of the walls, the wood joists and the garage door ceiling, and the flooring are 

original. We were even able to save the clay tiles from the 1920s and ‘30s. Since first 

seeking SBA assistance back in the ‘70s, our profits and employee workforce have 

consistently grown.
 23

My company has historically turned to 

the SBA—my father used SBA-backed 

financing back in 1969.”

Kevin Nyberg

Owner, Nyberg’s Ace Hardware

COURTESY OF NYBERG’S ACE HARDWARE
24

FUNDING PROGRAMS

Financing Your Small Business

A Deal 

is Inked

An SBA loan helps these entrepreneurs succeed in the challenging 

printing market.

written by Pam Kasey

COURTESY OF J. EMILIO FLORES
 25

FUNDING PROGRAMS

When Mark Moralez’s employer, the 

owner of Printing Palace in Santa 

Monica, California, told him in 2014 

he’d found a buyer for the business, 

Moralez reacted with shock. “Why?” his boss asked. 

“Do you want to buy it instead?”

The idea surprised Moralez, but it was appealing. 

He’d been in the industry for more than 20 years and 

at Printing Palace for a decade. As general manager, 

he managed nine employees and took care of the 

business as if it were his own; many customers 

assumed he was the owner. He and his husband, 

John Briggs, discussed a possible purchase over 

lunch. “It wasn’t something I was looking to do, I 

was just trying to take control of my own destiny,” 

Moralez says. He was scared, but the couple decided 

to take the leap.

Moralez and Briggs visited their credit union and 

were quickly disappointed. The loan officer wouldn’t 

take the risk. “He decided that printing was a dying 

industry and there was no way he was going to fund 

us,” Moralez said.

In frustration, Moralez posted about the setback 

on Facebook. His social network came to his aid; 

the post got him the attention of an SBA Lender—as 

high up as the bank’s vice president, Mark Morales. 

This SBA Lender decided the couple deserved the 

chance, and Moralez and Briggs soon qualified for 

SBA funding. They received a 7(a) loan of $1.1 million 

toward the $1.4 million purchase, enabling Moralez 

and Briggs to buy Printing Palace in 2015.

It was a challenging time to invest in printing. 

“There were probably 20 printers in our area 10 years 

ago, and there are probably four now,” Moralez says. 

“The industry has changed a lot, even in the past 

three years. What used to be 20 to 30 percent of our 

business is now 50 to 60 percent, and that’s ondemand, digital, quick, turned around in a day.” The 

couple has met the challenge, giving up equipment 

they owned for five new digital printers they lease. 

They also added an architectural plan printer in 

response to frequent customer requests. “It’s not a 

huge moneymaker, but it meets demand and it’s a 

profitable unit,” Moralez says.

What sets Printing Palace apart in a changing 

industry is the shop’s commitment to customer 

service. “Everybody wants to do online printing,” he 

says. “What keeps us going, and we’re doing well, 

is that we cater to people who are frustrated with 

that—or who just want to come in and feel things 

and talk to somebody who’s knowledgeable about 

the product.” Printing Palace’s website touts its 

print-industry veterans who take pride in delivering 

jobs on time. Moralez and Briggs have earned high 

reviews online.

Moralez sought certification early on as an LGBTowned business. He serves as president of his local 

chapter of the Los Angeles Gay & Lesbian 

Mark Moralez believes that what sets Printing 

Palace apart in a changing industry is his talented 

work force and their customer service.

COURTESY OF J. EMILIO FLORES COURTESY OF J. EMILIO FLORES
26

FUNDING PROGRAMS

SBA-backed 

Loans

For small business owners and entrepreneurs 

who cannot get traditional forms of credit, an 

SBA-guaranteed loan can fill that need. The SBA 

guarantees loans made by lending institutions to 

small businesses that would not otherwise be able 

to obtain financing. If you are eligible and cannot 

obtain conventional financing with reasonable rates 

and terms, the SBA guarantee reduces a lender’s 

risk of loss in the event of a default on the loan. The 

guarantee is conditional on the lender following 

SBA program requirements. Just like with any other 

loan, you make your loan payments directly to your 

SBA Lender in accordance with your terms.

Lender Match

Visit your local SBA office for a lender referral, or 

use Lender Match, sba.gov/lendermatch. The 

SBA’s online tool connects entrepreneurs with SBA 

Lenders interested in making small business loans 

in your area.

Chamber of Commerce, giving Printing 

Palace prominence in a loyal market. 

“We’ve also done some charity work for 

Human Rights Campaign and Equality 

California, we’ve donated money and 

free printing. Those causes are near and 

dear to our hearts.”

At a time when print shops routinely 

struggle and fail, Printing Palace has 

secured its place. “Revenues have 

stayed steady,” Moralez says. “But we’ve 

streamlined everything, so we’re a lot 

more efficient and profitable than we 

were. In an industry that peaked 10 years 

ago and has slowly been in decline, the 

fact that we can stay where we are and 

make it profitable is a strong indication 

of how well we’re doing.”

The pressure is real. “Now everybody 

is relying on us, and the weight falls on 

my shoulders,” Moralez says. “It’s more 

work than I’ve ever done in my life, 

but it’s been a good thing. I’m glad we 

did it.”

For those seeking business financing, 

Moralez has this advice: do your research 

and find an SBA Lender who wants to 

work with you. “Then, go for it,” he says. 

“If it’s something you want to do and you 

have the skill to do it, you just have to 

jump in with both feet.”

If it’s 

something 

you want to 

do and you 

have the skill 

to do it, you 

just have to 

jump in with 

both feet.”

Mark Moralez

Owner

Printing Palace
 27

INTEREST RATE: prime + 6 percent

TERMS: up to 25 years for real estate, 10 years for equipment and 

working capital

GUARANTEE: 75 to 90 percent

Microloan Program

Eligible businesses can startup and grow with working 

capital or funds for supplies, equipment, furniture and fixtures. 

Borrow from $500 to $50,000 and access free business counseling 

from microlenders.

INTEREST RATE: loans less than $10,000, lender cost + 8.5 percent; 

loans $10,000 and greater, lender cost + 7.75 percent

TERMS: lender negotiated, no early payoff penalty

504 Certified Development Company

Loan Program

If you do not qualify for traditional financing, but would like to 

purchase/renovate real estate or buy heavy equipment for your 

business, ask about the 504 loan program. It provides competitive 

fixed-rate mortgage financing through a lender and a Certified 

Development Company.

MAX LOAN AMOUNT (up to 40 percent of the total project): up to 

$5 million; $5.5 million for manufacturing or energy public policy 

projects

INTEREST RATE: below market fixed rates for 10, 20 or 25 year terms

TERMS: 20 or 25 years for real estate or long term equipment, 

10 years for general machinery and equipment

GUARANTEE: the lender provides a senior loan for 50 percent of 

the project cost (with no SBA guarantee); the CDC finances up to 40 

percent in a junior lien position (supported by the SBA guarantee)

SPECIAL CONDITION: a minimum borrower contribution, or down 

payment, is required, amounts vary by project but are usually 

10 percent

Need 

Financing?

The 7(a) Loan, the SBA’s Largest 

Financing Program 

If you’re unable to get conventional financing and you meet the 

eligibility requirements, you can use a 7(a) loan to buy real estate, 

equipment, or inventory for your small business. It may also be 

used for working capital, to refinance business debt or purchase a 

small business.

MAX LOAN AMOUNT: $5 million

INTEREST RATE: generally prime + a reasonable rate capped at 

2.75 percent

TERMS: loan term varies according to the purpose of the loan, 

generally up to 25 years for real estate, 10 years for other fixed 

assets and working capital

GUARANTEE: 50 to 90 percent

CAPlines

Meet your revolving capital needs with lines of credit. CAPLines can 

be used for contract financing, seasonal lines of credit, builders line 

of credit, or for general working capital lines.

SBA Express Loan

Featuring a simplified process, these loans are delivered by 

experienced lenders who are authorized to make the credit decision 

for the SBA. These can be term loans or revolving lines of credit.

MAX LOAN AMOUNT: $350,000

INTEREST RATE: for loans less than $50,000, prime + 6.5 percent; 

for loans of $50,000 and greater, prime + 4.75 percent

TERMS: loan term varies according to the purpose of the loan, 

generally up to 25 years for real estate and 10 years for other fixed 

assets and working capital.

GUARANTEE: 50 percent

Community Advantage Program

Financing for women, veterans, low-income borrowers, and minority 

entrepreneurs just starting up or in business for a few years. Receive 

free business counseling as you work with a community-based 

financial institution.

Visit your local SBA office or lender to learn about 

these funding options.

FUNDING PROGRAMS
28

FUNDING PROGRAMS

SBA Lenders

ABERDEEN

Aberdeen Federal Credit Union

(605) 225-2488

CorTrust Bank

(605) 229-5069

Dacotah Bank

(605) 225-5611

BankNorth

(605) 225-1400

Great Plains Bank

(605) 725-9400

Great Western Bank

(605) 229-2634

Plains Commerce Bank

(605) 225-7548

U.S. Bank

(605) 226-4100

Wells Fargo Bank

(605) 225-2220

ALCESTER

Premier Bank

(605) 934-2500

ALEXANDRIA

Security State Bank

(605) 239-4306

ALPENA

American Bank & Trust

(605) 849-3249

ARLINGTON

Citizens State Bank

(605) 983-5594

CorTrust Bank

(605) 983-5631

ARMOUR

BankWest Inc.

(605) 724-2155

ARTESIAN

CorTrust Bank

(605) 527-2217

AVON

Community Bank

(605) 286-3213

BALTIC

First National Bank in 

Sioux Falls

(605) 782-5940

BELLE FOURCHE

First Interstate bank

(605) 892-2041

Pioneer Bank & Trust

(605) 892-2536

Wells Fargo Bank

(605) 892-2652

BERESFORD

First Dakota National Bank

(605) 763-2135

First Savings Bank

(605) 763-2009

Wells Fargo Bank

(605) 763-2110

BIG STONE CITY

First State Bank

(605) 862-7676

BISON

Dacotah Bank

(605) 244-5261

Dakota Plains Federal 

Credit Union

(605) 244-7155

BLUNT

First Dakota National Bank

(605) 962-6231

BONESTEEL

First Fidelity Bank

(605) 654-2633

BOWDLE

CorTrust Bank

(605) 285-6323

First State Bank of Roscoe

(605) 285-6400

BOX ELDER

Sentinel Federal 

Credit Union

(605) 923-1405

BRANDON

Great Western Bank

(605) 582-2311

The First National Bank in 

Sioux Falls

(605) 782-5960

Wells Fargo Bank

(605) 582-6518

BRIDGEWATER

Farmers State Bank

(605) 729-2582

BRISTOL

First Savings Bank

(605) 492-3621

BRITTON

First Savings Bank

(605) 448-2271

BROOKINGS

Bankstar Financial

(605) 692-3636

Dacotah Bank

(605) 692-8600

Dakotaland Federal 

Credit Union

(605) 697-5922

First Bank and Trust

(605) 692-2200

Great Western Bank

(605) 692-7100

MetaBank

(605) 692-2314

Wells Fargo Bank

(605) 692-6245

BRUCE

Richland State Bank

(605) 627-5671

BRYANT

Bryant State Bank

(605) 628-2171

BUFFALO

Pioneer Bank & Trust

(605) 375-3221

BURKE

First Fidelity Bank

(605) 775-2641

CANISTOTA

Security State Bank

(605) 296-3481

CANOVA

Rivers Edge Bank

(605) 523-2221

Our participating SBA Lenders serve all South Dakota unless otherwise noted.
 29

FUNDING PROGRAMS

CANTON

Farmers State Bank 

of Canton

(605) 987-2671

First Bank & Trust

(605) 764-7797

Great Western Bank

(605) 987-2668

Security Savings Bank

(605) 987-4363

CARTHAGE

American Bank & Trust

(605) 772-4477

CASTLEWOOD

Citizens State Bank

(605) 793-9500

First Premier Bank

(605) 793-2555

CENTERVILLE

One American Bank

(605) 563-2207

CHAMBERLAIN

First Dakota National Bank

(605) 734-5555

Great Western Bank

(605) 734-6531

Wells Fargo Bank

(605) 734-6002

CHANCELLOR

Security State Bank

(605) 647-2228

CLAREMONT

First State Bank

(605) 294-5211

CLARK

Dacotah Bank

(605) 532-3626

CLEAR LAKE

DNB National Bank

(605) 874-2191

COLMAN

Great Western Bank

(605) 534-3553

COLOME

First Fidelity Bank

(605) 842-0525

COLTON

U.S. Bank

(605) 446-3118

COLUMBIA

First State Bank

(605) 396-2341

CONDE

Plains Commerce Bank

(605) 382-5251

CORSICA

Bank of the West

(605) 946-5441

CRESBARD

Dacotah Bank

(605) 324-3601

CROOKS

Great Western Bank

(605) 543-5660

CUSTER

Black Hills Federal 

Credit Union

(605) 673-2772

Dacotah Bank

(605) 673-5800

Highmark Federal 

Credit Union

(605) 673-4444

First Interstate Bank

(605) 673-2215

Sentinel Federal Credit Union

(605) 923-1405

DAKOTA DUNES

1st Financial Bank USA

(605) 232-9310

Great Western Bank

(605) 232-4420

Liberty National Bank

(605) 217-4425

Security National Bank of SD

(605) 232-6060

DE SMET

American Bank & Trust

(605) 854-3321

Dakota Federal Credit Union

(605) 854-5959

DEADWOOD

First interstate Bank

(605) 578-1792

Wells Fargo Bank

(605) 578-3401

DELL RAPIDS

Great Western Bank

(605) 428-3076

First National Bank in 

Sioux Falls

(605) 782-5980

Wells Fargo Bank

(605) 428-5654

DELMONT

BankWest Inc.

(605) 779-2551

DRAPER

Dakota Prairie Bank

(605) 669-2401

DUPREE

1st Financial Bank USA

(605) 365-5191

EAGLE BUTTE

Black Hills Federal Credit

(605) 964-2361

State Bank of Eagle Butte

(605) 964-3411

Western Dakota Bank

(605) 964-6300

EDEN

Great Plains Bank

(605) 486-4831

EDGEMONT

First Interstate Bank

(605) 662-2265

ELK POINT

First Dakota National Bank

(605) 356-0289

Liberty National Bank

(605) 356-2611

ELKTON

BankStar Financial

(605) 542-2681

EMERY

The Security State Bank

(605) 449-4261

ESTELLINE

Reliabank Dakota

(605) 873-2261

EUREKA

Great Plains Bank

(605) 284-2633

First State Bank of Roscoe

(605) 284-2600

FAITH

Dakota Plains Federal 

Credit Union

(605) 967-2380

First National Bank-Philip

(605) 967-2191

FAULKTON

Dacotah Bank

(605) 598-6211

FLANDREAU

First National Bank in 

Sioux Falls

(605) 997-2484

First Savings Bank

(605) 997-3741
30

FUNDING PROGRAMS

FLORENCE

Peoples State Bank

(605) 758-2175

FORT PIERRE

Dakota Prairie Bank

(605) 223-2337

First National Bank

(605) 223-3460

FREDERICK

First National Bank

(605) 329-2455

FREEMAN

CorTrust Bank

(605) 925-4226

Great Western Bank

(605) 925-4239

Merchants State Bank

(605) 925-4222

FULTON

Farmer State Bank

(605) 996-5731

GARRETSON

First Bank and Trust

(605) 594-3423

GARY

DNB National Bank

(605) 272-5233

GAYVILLE

CorTrust Bank

(605) 267-4487

GEDDES

BankWest Inc.

(605) 337-3333

GETTYSBURG

Bank of the West

(605) 765-2441

Great Western Bank

(605) 765-2491

GREGORY

BankWest Inc.

(605) 835-9692

First Fidelity Bank

(605) 835-9627

GROTON

First State Bank

(605) 397-2711

Wells Fargo Bank

(605) 397-2301

HARRISBURG

First National Bank in 

Sioux Falls

(605) 782-5880

HARTFORD

Great Western Bank

(605) 528-7428

Reliabank Dakota

(605) 528-4000

U.S. Bank

(605) 528-3233

HAYTI

Reliabank Dakota

(605) 783-3616

HAZEL

Reliabank Dakota

(605) 628-2961

HECLA

First Savings Bank

(605) 994-2311

HENRY

Dacotah Bank

(605) 532-3672

HERREID

Campbell County Bank Inc.

(605) 437-2294

HIGHMORE

Heartland State Bank

(605) 852-2177

Quoin Financial Bank

(605) 852-2251

HILL CITY

First Interstate Bank

(605) 574-2531

Sentinel Federal Credit Union

(605) 923-1405

HOSMER

Farmers State Bank

(605) 283-2201

HOT SPRINGS

Black Hills Federal 

Credit Union

(605) 745-4212

Bank of the West

(605) 745-3115

First interstate Bank

(605) 745-6060

Wells Fargo Bank

(605) 745-4121

HOVEN

Plains Commerce Bank

(605) 948-2216

HOWARD

Rivers Edge Bank

(605) 772-4561

HUDSON

Premier Bank

(605) 984-2241

HUMBOLDT

Reliabank Dakota

(605) 363-3808

HURLEY

Merchants State Bank

(605) 238-5255

HURON

American Bank & Trust

(605) 352-9122

Bank of the West

(605) 352-8675

Dakotaland Federal 

Credit Union

(605) 352-2845

First National Bank

(605) 353-6898

First National Bank of Omaha

(605) 352-8601

Wells Fargo Bank

(605) 352-8631

IPSWICH

Ipswich State Bank

(605) 426-6031

IROQUOIS

American Bank & Trust

(605) 546-2544

IRENE

Merchants State Bank

(605) 263-0170

ISABEL

Western Dakota Bank

(605) 466-2139

KADOKA

BankWest Inc.

(605) 837-2281

KAYLOR

Farmers State Bank

(605) 583-4471

KENNEBEC

BankWest Inc.

(605) 869-2211

KIMBALL

First Dakota National Bank

(605) 778-6218

KRANZBURG

First Premier Bank

(605) 886-8147

LAKE ANDES

Andes State Bank

(605) 487-7611
 31

FUNDING PROGRAMS

LAKE NORDEN

First Premier Bank

(605) 785-3666

LAKE PRESTON

First National Bank

(605) 847-4411

LANGFORD

First State Bank

(605) 493-6474

LEAD

First interstate Bank

(605) 717-9340

First National Bank

(605) 584-2622

LEMMON

Bank of the West

(605) 374-3831

Dacotah Bank

(605) 374-3853

Dakota Plains Federal 

Credit Union

(605) 374-3380

LENNOX

Great Western Bank

(605) 647-2818

Valley Exchange Bank

(605) 647-2261

LEOLA

CorTrust Bank

(605) 439-3222

LETCHER

CorTrust Bank

(605) 248-2233

LOWER BRULE

Wells Fargo Bank

(605) 473-9280

MADISON

First Bank & Trust

(605) 256-9191

Great Western Bank

(605) 256-6532

Wells Fargo Bank

(605) 256-8101

MARION

Rivers Edge Bank

(605) 648-3683

MARTIN

Security First Bank

(605) 685-6776

MCINTOSH

Great Western Bank

(605) 273-4501

MCLAUGHLIN

First National Bank

(605) 823-4433

MELLETTE

American Bank & Trust

(605) 887-3471

MENNO

Menno State Bank

(605) 387-5111

MIDLAND

First National Bank

(605) 843-2518

MILBANK

First Bank & Trust

(605) 432-5111

Great Western Bank

(605) 432-1500

Wells Fargo Bank

(605) 432-4521

MILLER

American Bank & Trust

(605) 853-3051

Quoin Financial Bank

(605) 853-2473

MISSION

Wells Fargo Bank

(605) 856-4414

MITCHELL

BankWest Inc.

(605) 995-5059

CorTrust Bank

(605) 996-7775

Dakotaland Federal 

Credit Union

(605) 996-4431

Farmers State Bank

(605) 996-1000

First Dakota National Bank

(605) 996-3364

First National Bank of Omaha

(605) 996-7755

Great Western Bank

(605) 996-8100

Plains Commerce Bank

(605) 996-1102

U.S. Bank

(605) 996-5814

Wells Fargo Bank

(605) 995-3500

MOBRIDGE

Dacotah Bank

(605) 845-3673

Great Western Bank

(605) 845-7233

Wells Fargo Bank

(605) 845-3652

MONTROSE

Security State Bank

(605) 363-5104

MORRISTOWN

Great Western Bank

(605) 524-3613

MOUNT VERNON

CorTrust Bank

(605) 236-5211

MURDO

First Fidelity Bank

(605) 669-2492

First National Bank

(605) 669-2414

NEW EFFINGTON

Dacotah Bank

(605) 637-5251

NEW UNDERWOOD

First interstate Bank

(605) 754-6421

NEWELL

First National Bank

(605) 456-2693

NORTH SIOUX CITY

Liberty National Bank

(605) 232-4341

OACOMA

First Dakota National Bank

(605) 234-5005

OLDHAM

First American State Bank

(605) 482-8293

ONIDA

BankWest Inc.

(605) 258-2656

Sunrise Bank Dakota

(605) 258-2641

PARKER

Rivers Edge Bank

(605) 297-3683

First Savings Bank

(605) 297-4475

PARKSTON

Farmers State Bank

(605) 928-7991

First Dakota National Bank

(605) 928-3077

PHILIP

First National Bank in Philip

(605) 859-2525

PIERPONT

Cortrust Bank

(605) 325-3231
32

FUNDING PROGRAMS

PIERRE

American Bank 

and Trust

(605) 224-9233

BankWest Inc.

(605) 224-7391

Black Hills Federal 

Credit Union

605-494-2700

First Dakota 

National Bank

(605) 224-5819

First National Bank

(605) 945-3970

U.S. Bank

(605) 945-2133

Wells Fargo Bank

(605) 224-6460

PLANKINTON

Farmers & Merchants 

State Bank

(605) 942-7781

PLATTE

Bank of the West

(605) 337-3331

First Fidelity Bank

(605) 337-3352

POLLOCK

Campbell County 

Bank Inc.

(605) 889-2311

PRESHO

Dakota Prairie Bank

(605) 895-2595

RAMONA

First American 

State Bank

(605) 482-8691

RAPID CITY

BankWest Inc.

(605) 399-2265

Black Hills 

Community Bank

(605) 343-2422

Black Hills Federal 

Credit Union

(605) 343-0891

Dacotah Bank

(605) 342-3100

First Interstate Bank

(605) 718-2265

First National Bank

(605) 399-0990

First Western Federal 

Savings Bank

(605) 341-1203

Great Western Bank

(605) 343-9230

Highmark Federal 

Credit Union

(605) 716-4444

MED 5 Federal 

Credit Unions

(605) 345-7776

Pioneer Bank & Trust

(605) 399-1510

Security First Bank

(605) 399-2740

Sentinel Federal 

Credit Union

(605) 923-1405

U.S. Bank

(605) 394-2022

Wells Fargo Bank

(605) 394-3800

REDFIELD

Bank of the West

(605) 472-1600

Great Western Bank

(605) 472-2200

Heartland State Bank

(605) 475-5500

Wells Fargo Bank

(605) 472-0220

ROSCOE

First State Bank 

of Roscoe

(605) 287-4451

ROSHOLT

Great Western Bank

(605) 537-4211

ROSLYN

Dacotah Bank

(605) 486-4518

SALEM

First Dakota 

National Bank

(605) 425-3111

SCOTLAND

Farmers & Merchants 

State Bank

(605) 583-2234

SELBY

BankWest Inc.

(605) 649-7272

SINAI

Citizens State Bank

(605) 826-4151

SIOUX FALLS

American Bank & Trust

(605) 271-4008

Bank Midwest

(605-275-9550

Blank Hills Federal 

Credit Union

(605) 937-4518

Cornerstone Bank

(605) 977-8500

CorTrust Bank

(605) 361-8356

Dacotah Bank

(605) 331-4000

First Bank & Trust

(605) 978-9300

First Dakota 

National Bank

(605) 333-8200

First Premier Bank

(605) 357-3000

First Savings Bank

(605) 373-9840

Frontier Bank

(605) 331-2889

Great Western Bank

(605) 334-2548

Heritage Bank

(605) 331- 7951

Liberty National Bank

(605) 362-1272

MetaBank

(605) 977-7500

Minnwest Bank 

Sioux Falls

(605) 362-7070

One American Bank

(605) 361-1010

Plains Commerce Bank

(605) 275-2467

Quoin Financial Bank

(605) 275-5000

Reliabank Dakota

(605)306-2000

Security National Bank 

of South Dakota

(605) 977-9000

Service First Federal 

Credit Union

(605) 336-1047

Sioux Falls Federal 

Credit Union

(605) 334-2471

TCF National Bank

(800) 828-2265

First National Bank in 

Sioux Falls

(605) 335-5200

U.S. Bank

(605) 339-8600

Voyage Federal 

Credit Union

(605) 338-2533

Wells Fargo Bank

(605) 575-6900

SISSETON

Dacotah Bank

(605) 698-3978

Roberts County 

National Bank 

of Sisseton

(605) 698-7621

Wells Fargo Bank

(605) 698-3955

SPEARFISH

Bank West Inc.

(605) 642-5873

Black Hills Federal 

Credit Union

(605) 642-8161

Black Hills 

Community Bank

(605) 559-2422

First Interstate Bank

(605) 717-0727

Great Western Bank

(605) 642-2232

Highmark Federal 

Credit Union

(605) 716-4444

Pioneer Bank & Trust

(605) 642-2725

Wells Fargo Bank

(605) 642-2723

SPENCER

Security State Bank

(605) 246-2335

SPRINGFIELD

First Savings Bank

(605) 369-5417

STICKNEY

American Bank & Trust

(605) 732-4264

STOCKHOLM

First Bank & Trust

(605) 676-2321

STURGIS

First Interstate Bank

(605) 347-2562

First National Bank

(605) 347-4416

Pioneer bank & Trust

(605) 720-2265

Wells Fargo Bank

(605) 347-2584
 33

FUNDING PROGRAMS

SUMMIT

Peoples State Bank

(605) 398-6111

TABOR

CorTrust Bank

(605) 463-2577

TEA

Reliabank Dakota

(605) 498-3683

Valley Exchange Bank

(605) 368-2051

TIMBER LAKE

Western Dakota Bank

(605) 865-3516

TORONTO

First Bank & Trust

(605) 794-4811

TRIPP

BankWest Inc.

(605) 935-6561

TULARE

Heartland State Bank

(605) 596-4123

TURTON

Farmers State Bank

(605) 897-6532

TYNDALL

Security State Bank

(605) 589-3313

VEBLEN

First Savings Bank

(605) 738-2123

VERMILLION

Bank of the West

(605) 624-4431

CorTrust Bank

(605) 624-4461

First Bank and Trust

(605) 624-2608

First Dakota 

National Bank

(605) 624-5555

Wells Fargo Bank

(605) 624-6858

VIBORG

Merchants State Bank

(605) 766-4255

VIVIAN

BankWest Inc.

(605) 683-4141

VOLGA

Bankstar Financial

(605) 627-9121

WAGNER

Commercial State Bank

(605) 384-3646

First Dakota 

National Bank

(605) 384-5456

WAKONDA

First Premier Bank

(605) 267-2665

WALL

Black Hills Federal 

Credit Union

(605) 279-2919

First Interstate Bank

(605) 279-2141

WARNER

BankNorth

(605) 225-9605

WATERTOWN

Dacotah Bank

(605) 886-0645

First Bank & Trust

(605) 882-8320

First Premier Bank

(605) 882-2300

Great Western Bank

(605) 886-8401

Plains Commerce Bank

(605) 886-6966

Reliabank Dakota

(605) 886-6000

Wells Fargo Bank

(605) 886-8466

WAUBAY

First Savings Bank

(605) 847-4541

WEBSTER

CorTrust Bank

(605) 345-3342

Dacotah Bank

(605) 345-3306

Great Western Bank

(605) 345-4671

WESSINGTON

Heartland State Bank

(605) 458-2255

WESSINGTON SPRINGS

American Bank & Trust

(605) 539-1222

WHITE

First Bank & Trust

(605) 629-2471

WHITE LAKE

Farmers & Merchants 

State Bank

(605) 249-2221

WILLOW LAKE

Dacotah Bank

(605) 625-3316

WILMOT

First State Bank

(800) 555-7556

WINNER

BankWest Inc.

(605) 842-3004

First Fidelity Bank

(605) 842-3811

Sentinel Federal 

Credit Union

(605) 923-1405

Wells Fargo Bank

(605) 842-1313

WOLSEY

American Bank & Trust

(605) 883-4112

WOONSOCKET

First National Bank 

of Omaha

(605) 796-4422

YANKTON

CorTrust Bank

(605) 665-6423

First Dakota 

National Bank

(605) 665-7432

First National Bank 

of Omaha

(605) 665-9611

Great Western Bank

(605) 260-8674

Wells Fargo Bank

(605) 665-9677

Participating 

Certified

Development 

Companies

Black Hills Community 

Economic Development

Fran White

430 E. Watertown St. 

Rapid City

(605) 394-1706

bhced.org/loans

Dakota Business 

Finance

Lynne Keller Forbes and 

Jessica Evans

500 Western Ave., suite 

100, Sioux Falls

(605) 367-5390

dakotabusiness

finance.com

First District 

Development Co.

Paula Hulscher and 

Amy Waite

124 First Ave. Northwest 

Watertown

(605) 882-5115

1stdistrict.org

Prairieland Economic 

Development Corp.

Ann Peterson

(605) 335-7332

prairielandedc.com

Siouxland Economic 

Development Corp.

Serving Union and 

Clay counties

Ken Beekley

1106 Historic Fourth St. 

suite 201, Sioux City

(712) 279-6430

siouxlandedc.com

South Dakota 

Development Corp.

Jennifer Oberg

2329 N. Career Ave.

suite 232, Sioux Falls

(605) 222-6311

thinksddc.com

Participating 

Microlender

GROW South Dakota, 

also known as 

NESDCAP/NESDEC

Lori Finnesand

104 Ash St. East

 Sisseton

(605) 698-7654

growsd.org
34

FUNDING PROGRAMS

Investment 

Capital

If you own a U.S. small 

business, you could 

receive capital from a 

Small Business Investment 

Company that is regulated 

by the SBA. Investment 

companies with financing expertise in certain 

industry sectors receive 

SBA-guaranteed loans, 

which means the federal 

government is responsible 

in case of default. These 

investment companies 

use the SBA-guaranteed 

capital and private funds 

to invest in qualifying 

small businesses. Small 

businesses then receive 

a loan, equity (a share of 

ownership an investment 

company gets in a business), or a combination of 

both.

Mature, profitable 

businesses with sufficient 

cash flow to pay interest 

are more likely to receive 

an investment from an 

SBIC. Each one has its own 

investment profile in terms 

of targeted industry, geography, company maturity, 

the types and size of 

financing they provide.

Search the SBIC directory by visiting sba.gov 

and clicking on Funding 

Program and then 

Investment Capital.

Looking for investors? You might find leads in 

our Small Business Investment Company online 

directory.
 35

FUNDING PROGRAMS

R&D Opportunities for 

Next Gen Entrepreneurs

If you are engaged in high-risk research and development, your small business may be eligible 

to compete for funding to develop your tech and get it to market.

Do you work in one of these areas?

» advanced materials

» agTech

» artificial intelligence

» biomedical

» cybersecurity

» energy

» first response

» national security

» space exploration

The Small Business Innovation Research and the Small Business 

Technology Transfer programs, also called America’s Seed Fund, 

provide more than $2.5 billion in early stage capital through more 

than 4,000 new awards annually.

How it works

Every year, 11 participating federal agencies announce topical areas 

that address their R&D needs. Eligible businesses submit proposals 

through a competitive process, and if successful, enter a three 

phase awards program.

» Phase I, the proof-of-concept stage, typically lasts from 6-12 

months, often providing $100,000-$225,000.

» Phase II, the full R&D period, lasts about 24 months and typically 

provides $600,000-$1.5 million.

» Phase III, the commercialization stage, where you seek public or 

private funds for your venture.

How else does your startup benefit? The funding agency does not 

take an equity position or ownership of your business. The federal 

government also has a protection period in which it does not 

disclose your reports and data.

Visit sbir.gov to find funding opportunities and helpful program 

tutorials, as well as past award winners, such as Qualcomm, iRobot, 

Illumina, and Symantec.

Participating agencies:

» Department of Agriculture

» Department of Commerce

» National Institute of Standards and Technology

» National Oceanic and Atmospheric Administration

» Department of Defense

» Department of Education

» Department of Energy

» Department of Health and Human Services

» Department of Homeland Security

» Department of Transportation

» Environmental Protection Agency

» NASA

» National Science Foundation

OUSA CHEA/UNSPLASH
36

FUNDING PROGRAMS DISASTER ASSISTANCE

After the 

Flood

A South Carolina fabric business rebounds bigger and 

better with the help of an SBA disaster loan.

written by Carlee Lammers

FOREST LAKE DRAPERY AND UPHOLSTERY FABRIC CENTER

After floodwaters devastated his family business, Michael 

Marsha visited the SBA and received something not many 

others could give him: security. Marsha is the owner and 

president of Forest Lake Drapery and Upholstery Fabric Center 

Inc. in Columbia, South Carolina. The fabric store started 

in 1964 as an offshoot of L.A. Marsha Textile Co., a closeout fabric store 

owned by his father and grandfather. Marsha took over the family business 

in 1990 and worked to grow it into something bigger. “I grew it slow," he 

says. "I didn’t borrow money. I just took the 

cashflow over the years and grew it into a big, 

big company. I didn’t really have a banker at 

all. I didn’t really need one." 

When catastrophic flooding hit South 

Carolina in October 2015, water destroyed 

Marsha’s entire fabric inventory and nearly 

destroyed the lower level of his store, wrecking 

structural havoc, tearing out sheetrock and 

destroying the carpeting. The damages came 

to about $1.4 million. Crews spent hours 

cleaning after the floods receded. All that was 

left of Marsha's business was a shell. 

He had to act fast. Marsha bought a space 

two doors down from his store. Marsha kept his 

inventory in the upper level of his original store 

and cut the fabric in his new space. Lenders 

made offers to help him rebuild, but Marsha 

wanted better terms. He was speaking to state 

officials about the flood when he met some SBA 

disaster assistance specialists.

Marsha recalled how he felt at the time: “I 

couldn’t crawl back into business, I needed to 

sprint back into business."

He received a low-interest, fixed-rate SBA 
 37

DISASTER ASSISTANCE FUNDING PROGRAMS

Working Together

The SBA, the Federal Emergency Management Agency, and other 

organizations work together to provide assistance to those affected 

by a disaster. Once immediate safety and security needs are met, 

the SBA helps get you and your community back to where you were 

before the disaster. The SBA provides loans to businesses of all sizes, 

nonprofits, homeowners, and renters to cover rebuilding costs not 

covered by insurance or other forms of assistance.

Small businesses and nonprofits are also eligible to apply for economic 

injury losses, even if they suffered no physical damages. These direct 

loans come with low-interest rates and long terms. Property owners can 

also secure additional SBA funds to help protect their business or home 

against a disaster. Visit sba.gov/disaster.

disaster loan for $735,000, which Marsha used 

to rebuild the property, replace inventory, and 

install storm shields to protect the property 

from future floods.

Forest Lake Fabrics reopened a year later and 

saw back-to-back months of record sales. He 

rebuilt even stronger and was excelling. SBA 

assistance didn’t stop with construction. Marsha 

still regularly consults with his local SBA district 

office staff for help with online marketing. 

“Not only does SBA disaster assistance lend you 

money, but local staff help me find out ways to 

make money to make sure I’m in a profitable 

situation to pay them back,” he says. “It’s 

security.”

Now, three years after the flood, Marsha is 

doing so well, the SBA recently presented him 

with the Phoenix Award for Outstanding Small 

Business in Disaster Recovery. “The SBA bent 

over backward to help me get back in business,” 

Marsha says. “I couldn’t have asked for a better 

situation. I really couldn’t.”

The SBA bent 

over backward 

to help me get 

back in business. 

I couldn’t have 

asked for a 

better situation. 

I really 

couldn’t.”

Michael Marsha 

Owner/President

Forest Lake Drapery and Upholstery 

Fabric Center

FOREST LAKE DRAPERY AND UPHOLSTERY FABRIC CENTER
38

FUNDING PROGRAMS DISASTER ASSISTANCE

T hree Brothers Bakery is no stranger to difficult 

times. The business got its start in Chrzanow, 

Poland in the early 1800s as Morris Jucker’s 

Bakery. Jucker’s twin boys, Sigmund and Sol, 

started out in the business in 1932 when a 

baker’s strike meant only family members could work the 

ovens—this started a lifetime of camraderie and partnership 

between the brothers. They worked together through the 

outbreak of World War II and the invasion of Poland, enduring 

internment in a Nazi concentration camp when they were 

“We Would Have Been 

Out of Business Twice”

SBA disaster assistance helps a Houston bakery recover after disaster.

Written by Carlee Lammers

19. After their liberation, Sigmund and Sol Jucker joined their 

younger brother, Max, and immigrated to America. Living in 

Houston, Texas, the three brothers returned to their family 

roots and established their bakery in 1949, near one of the city’s 

bayous on Braeswood Boulevard. Today, the three locations of 

the kosher Eastern European bakery are owned by Sigmund's 

son Bobby Jucker and his wife, Janice.

The family has continued to weather storms. Hurricane Ike 

in 2008 brought 12 inches of rain, destroying the bakery roof. 

Hurricane Harvey in 2017 poured four and a half feet of water COURTESY OF KATRINA KIDDER
 39

DISASTER ASSISTANCE FUNDING PROGRAMS

Disaster 

Declarations

Who to contact after a disaster 

is declared by the President

Register with FEMA at 

disasterassistance.gov, call (800) 621-3362,

TTY: 800-462-7585, or visit a Disaster Recovery Center. 

Locations can be found at fema.gov/drc.

Businesses are automatically referred to the SBA. Most 

homeowners and renters will be referred by FEMA to the SBA 

to apply for disaster loan assistance. You must complete 

the SBA application to be considered for assistance. If the 

agency cannot help you with a loan for all your needs, the 

SBA will, in most cases, refer you back to FEMA.

Express Bridge Loan Pilot Program

Businesses affected by a Presidential disaster declaration 

are eligible to receive expedited bridge loan financing 

through an SBA Express lender. The bridge loan funds may 

be used for disaster-related purposes while the business 

waits for long-term financing through the SBA’s direct 

disaster loan program.

Loan Amount: $25,000

Terms: up to 7 years

Guarantee: 50 percent

Who to contact after a disaster is declared by the SBA

Contact the SBA directly to apply for a 

disaster loan. Businesses of all sizes, 

nonprofits, homeowners and renters are 

eligible to apply:

• online at disasterloan.sba.gov/ela/

• visit a federal/state Disaster Recovery Center in your area

• call our customer service center at 

(800) 659-2955 (TTY: 800-877-8339) and 

ask for an application package to be 

mailed to you 

FEMA grant assistance for homeowners or renters is not 

available under an SBA declaration.

Information needed to get started:

• address of damaged residence or business and contact info

• insurance information, including type of insurance, 

policy numbers, amount received

• household and/or business income

• routing and bank account numbers

• description of disaster-caused damage and losses

into the building. Photos of the bakery’s submerged parking 

lot went viral on social media.

After each disaster, the family had some money for 

recovery, but not nearly enough. There was so much to 

purchase, so much to repair. Each time, Three Brothers 

turned to the U.S. Small Business Administration’s disaster 

assistance program for help.

The SBA was a saving grace for the Juckers, providing 

money and resources they wouldn’t otherwise have access to. 

“If it weren’t for the SBA, we would've been out of business—

twice," Janice Jucker says. "There was no way we would have 

had the cash to recover."

Houston is recovering, but there’s still work to be done. 

“People are buying sofas and socks," Janice Juckers says, "But 

they are not yet buying as many cakes and other baked goods." 

She remains optimistic for a full recovery. The Juckers are 

also leading an effort to craft legislation that would encourage 

consumers to shop in areas affected by a disaster—to help 

rebuild broken economies.

With help from their local SBA district office, the bakery is 

rebranding, working on a new website, and investing in new 

marketing strategies. “Everything the SBA does—everything 

they do—is good," she says.

COURTESY OF THREE BROTHERS BACKERY
40

Keep in mind

An SBA disaster loan is a 

direct loan from the government. Other organizations may reduce or not 

award you a grant if you 

have received an SBA loan 

or other assistance. Be sure 

to check with other organizations to see how an 

SBA loan might affect your 

eligibility for their program.

In general, recovery 

expenses covered by 

insurance, FEMA or other 

forms of assistance may 

reduce the amount provided by your SBA disaster loan.

Verification & Processing

An SBA loss verifier will estimate the total loss to your property damaged by the 

disaster. A loan officer determines your creditworthiness and eligibility after reviewing any insurance or other recovery funds. The SBA can approve and disburse a loan 

while your insurance recovery is pending. You will be advised in writing of all loan 

decisions.

• Terms may go up to 30 years. The SBA sets terms based on each borrower’s ability 

to repay, no early payoff fees or penalties.

• Rates are low, based on the type of loan and if you have credit available elsewhere.

For Physical Damages

A business of any size and any nonprofit may borrow up to $2 million to repair or 

replace damaged or destroyed real estate, machinery and equipment, inventory, 

and other business assets.

• A homeowner may borrow up to $200,000 to repair/replace primary residence 

damage.

• A homeowner or renter may borrow up to $40,000 to repair/replace damage to 

personal property, including vehicle losses.

For Economic Injury

The SBA also offers economic injury disaster loans for up to $2 million to help meet 

working capital needs caused by a disaster.

• Who are eligible: small businesses, small agricultural cooperatives, small aquaculture businesses, and most nonprofits.

• Economic injury assistance is available regardless of whether the business suffered any property damage.

Closing & Funds Disbursement

Approval decision and disbursement of loan funds is dependent on receipt of your 

documentation.

Be sure to sign your closing documents. This can be done by mail or with an SBA 

representative at a closing center, if one is open in your area.

The SBA disburses loan funds as recovery work is completed, items are replaced, 

and/or as funds are needed. The SBA will typically make an initial disbursement of up 

to $25,000, if all requirements are met, within five days of receiving your signed loan 

closing documents. Your case manager will schedule subsequent disbursements 

of the full loan amount. Your case manager will work with you to help you meet all 

loan conditions. Your loan may be adjusted after closing according to your changing 

circumstances, such as unexpected repair costs or additional insurance proceeds.

How an SBA 

Disaster Loan Works

The SBA provides loans to businesses of all sizes, nonprofits, homeowners and renters 

to cover rebuilding costs not covered by insurance or other forms of assistance.

FUNDING PROGRAMS DISASTER ASSISTANCE
 41

How to Prepare 

Your Business 

for an Emergency

The financial cost of rebuilding a business after a disaster can

be overwhelming. However, with a business continuity plan in 

place, you will be able to rebound and reopen quickly. You’ll be 

in a better position to contribute to the economic recovery of 

your community.

Establish a protocol to communicate with employees outside of the office

to ensure they and their families are safe. Test the procedures regularly.

Keep your plan and all related documents in a digital format or in an accessible, protected, off-site location.

Review your insurance coverage

• Contact your insurance agent to find out if your coverage is right for your business; make sure you understand the policy limits and deductibles.

• Ask about business interruption insurance, which compensates you for lost 

income and covers operating expenses if your company has to temporarily 

shut down after a disaster.

Establish a solid supply chain

If your vendors and suppliers are local and the disaster is widespread, you will all 

be in the same situation—struggling to recover. Set yourself up to be able to get 

key supplies from companies outside your area, if possible.

• Create a contact list of important contractors and vendors you plan to use in 

an emergency.

• Make sure you know your suppliers’ recovery plans.

Plan for an alternative location

• Do some research in advance of the disaster for several alternative places to 

relocate your company in case a disaster forces you to close your business for 

an extended time.

Contact a local real estate agent to get a list of available office space. You could 

make an agreement with a neighboring business to share office space. You could 

also make plans for employees to telecommute until your office reopens.

The Ready Business program, 

ready.gov/business, gives 

step-by-step guidance on how 

to prepare your business for 

a disaster. The series includes 

preparedness toolkits for 

earthquakes, hurricanes, 

inland flooding, power 

outages, and severe winds/

tornadoes. Spanish materials 

are available.

DISASTER ASSISTANCE FUNDING PROGRAMS
42

Surety Bonds

Surety bonds help small 

businesses win construction, 

supply and service contracts 

by providing the customer with 

a guarantee the work will be 

completed. Many contracts 

require surety bonds, which are 

offered by surety companies. 

The SBA guarantee provides an 

incentive for surety companies 

to work with small businesses 

that would normally not be 

able to obtain the bond. Eligible 

small businesses can receive 

the bonding assistance necessary to compete for contracting 

and subcontracting jobs using 

the Surety Bond Guarantee 

Program. This program is aimed 

at small businesses that lack the 

financial resources or performance track record necessary to 

secure bonding through regular 

commercial channels.

Small businesses that often 

come to the SBA for surety 

bonds:

• Startups and firms in business less than three years

• Businesses with credit issues

or internally prepared financial 

statements

• Subcontract trades with a 

desire to establish their own 

bonding as a prime contractor

• Those wishing to increase

their current bonding limits

Surety bonds help small businesses win construction, supply, and service contracts.

FUNDING PROGRAMS
 43

FUNDING PROGRAMS

Questions? 

Do you want to discuss the advantages of the SBA’s Surety Bond Guarantee Program 

or need to locate an SBA authorized agent? Contact a bonding specialist:

Tamara E. Murray

Denver, CO

(303) 927-3479

Kevin Valdes

Seattle, WA

(206) 553-7277

Jennifer C. Bledsoe

Washington, DC

(202) 205-6153

For Public and Private Prime 

Contracts and all Subcontracts

For Federal Contracts

The SBA guarantees: bid, payment, performance, and 

ancillary bonds issued by surety companies

Cost of contract: up to $6.5 million

SBA reimburses surety companies in case of default 

90 percent of losses sustained for veteran and servicedisabled veteran, minority, 8(a), and HUBZone-certified 

small businesses; all projects up to $100,000 

80 percent for all other small businesses.

The SBA guarantees: bid, payment, performance, 

and ancillary bonds issued by surety companies—

if a guarantee would be in the best interest of 

the government

Cost of contract: up to $10 million

SBA reimburses surety companies in case of default 

90 percent of losses sustained for veteran and servicedisabled veteran, minority, 8(a), and HUBZone-certified 

small businesses; all projects up to $100,000 

80 percent for all other small businesses.

Typically, small businesses provide financial statements and other documentation when applying for 

surety bond guarantees. This process is streamlined under the SBA’s QuickApp program, which is 

for contracts below $400,000. The streamlined application reduces the normal paperwork to a simple 

two-page application, and the small business does not need to file any financials with the SBA.

The SBA partners with 35 surety companies and hundreds of bonding agents. Online 

applications submitted through SBA authorized agents are approved in less than two days for 

regular applications and within hours for QuickApps. Find authorized agents at sba.gov/osg.

SBA’s QuickApp Program
44

FUNDING PROGRAMS

Small businesses can enter and excel in the 

international marketplace using State Trade 

Expansion Program grants and training. Visit 

sba.gov/internationaltrade to find out if 

your state is participating.

You can:

• learn how to export

• participate in foreign trade missions and 

trade shows

• obtain services to support foreign market 

entry

• translate websites to attract foreign buyers

• design international marketing products 

or campaigns

Financing for International Growth

The International Trade Loan can position 

you to enter or expand into international 

markets. It can also help you better compete 

if your business has been adversely affected 

by unfair trade practices.

Max loan amount: $5 million

Interest rate: generally prime + a reasonable rate capped at 2.75 percent

Terms: up to 25 years for real estate, up to 10 

years for equipment

Guarantee: up to 90 percent

Ask your SBA Lender about the Export 

Express Loan for enhancing your export 

development.

Max loan amount: $500,000

Interest rate: typically not to exceed prime 

+ 6.5 percent

Terms: up to 25 years for real estate, up to 

10 years for equipment, up to seven years 

for lines of credit

Guarantee: up to 90 percent

Exporters looking to meet their short-term 

capital needs can use the Export Working 

Capital Program. Use this loan to purchase 

inventory to make the products you export 

or to finance receivables. You can apply for 

lines of credit prior to finalizing an export 

sale or contract.

Max loan amount: $5 million

Interest rate: negotiated between lender 

and business, fixed or variable rate

Terms: typically one year, cannot exceed 

three years

Guarantee: up to 90 percent

Benefits of

Exporting

Nearly 96 percent of consumers 

live outside the U.S., and twothirds of the world’s purchasing 

power is in foreign countries. If 

you’re a small business owner, 

here’s how to work with the SBA 

for your trade needs.

STEP 1 GET COUNSELING

STEP 3 GET FUNDING

Expert Advice on Exporting

If you need assistance with international trade regulations, the SBA can be your 

advocate in foreign markets. Call toll free (855) 722-4877 or email your contact 

information and trade issue to international@sba.gov.

Find an SBA professional in one of the 21 U.S. Export Assistance Centers, 

sba.gov/tools/local-assistance/eac, located in most major metro areas. The 

centers are also staffed by the U.S. Department of Commerce and, in some locations, the Export-Import Bank of the United States and other public and private 

organizations. Also, visit your local Small Business Development Center (see page 8) 

for exporting assistance from professional business counselors.

STEP 2 FIND BUYERS

Assistance with 

Exporting

Businesses that export are less dependent on any one market. 

Exporting also broadens the market and stabilizes sales for those 

who make seasonal products.
 45

CONTRACTING

Doing Business with the Government

Staying Power

Evans Capacitor Co. of Rhode Island was chosen as the SBA’s 2018 National Small Business 

Subcontractor of the Year for its customer care.

written by Jess Walker

COURTESY OF EVANS CAPACIITOR CO.
46

CONTRACTING Powering some of America’s 

greatest defense and aerospace 

technologies is a small product 

from a small business located 

in the smallest state. Evans 

Capacitor Co. of Rhode Island is a leading 

manufacturer of high energy density 

capacitors, battery-like components that can 

release stored electrical energy quickly—

crucial in applications such as laser or 

radar systems.

“The best and most rewarding feeling is 

when we have visitors to our plant, be they 

customers, politicians, or even from the SBA, 

who look around and are truly astonished by 

what we do right here in East Providence,” 

says Charles Dewey, cofounder and CEO of 

Evans Capacitor. “They are always smiling and 

surprised when they see our great employees 

actually building these devices by hand.”

In 1996, Dewey and his cousin and 

cofounder Dave Evans spun Evans Capacitor 

out of an old family business. Dewey handled 

the business model and finances, and Evans 

spearheaded engineering and development. 

Evans’s hybrid capacitor invention, which 

combined electrolytic with electrochemi-

cal technology, had come to him in a dream. 

He made that dream into a reality, but the 

market for it was not immediately robust. A 

licensing deal with medical device producer 

Wilson Greatbatch Technologies incorporated 

the invention into capacitors for implant-

able defibrillators, jump-starting the young 

company.

Evans Capacitor has been a subcontractor 

since its beginning, with most products sold 

commercially to defense contractors. Its client 

base now extends into commercial aviation 

and the oil and gas industry. “Dave Evans and I 

decided early on that we would work on what we 

knew,” says Dewey. “He invented a lot of stuff, 

but only some things were business-viable. We 

stuck to what worked and built a niche.”

Evans Capacitor prides itself on its 

responsiveness to customers. When a client 

once needed a smaller product, the company 

repackaged its round capacitor into a square, 

which provided more energy using the 

same footprint. Another client’s comments 

about overheating resulted in a capacitor 

that reduced resistance by half, effectively 

doubling the power while decreasing the need 

for cooling. “Listening to our customers is 

critical so we know which direction to focus 

our efforts,” says Colin McClennan, vice 

president and general manager. It’s a practice 

that pays off in relationships and recognition: 

Longtime customer Lockheed Martin 

Evans Capacitor built its business by being a 

subcontractor that sells its products to defense 

contractors. The company is expanding into 

commercial aviation and the oil and gas industry. COURTESY OF EVANS CAPACIITOR CO. COURTESY OF EVANS CAPACIITOR CO.
 47

nominated Evans Capacitor for the 2018 

National Small Business Subcontractor 

of the Year, which the company went on 

to win. 

The State Trade Expansion Program, 

administered by the SBA’s Office 

of International Trade, has helped 

Evans Capacitor smooth the peaks 

and valleys of production through 

expansion of its customer base. A 

national export initiative, the STEP 

grant awards matching funds to states 

and territory governments to help 

small businesses enter and thrive in 

international markets.

For the past two years, Evans 

Capacitor has used Rhode Island STEP 

funding to send representatives to 

global exhibits, create trade show 

materials, and revamp its website for 

international audiences. The company 

has been represented as far away as 

India, Spain, and the United Kingdom. 

“We’ve done programs with [STEP 

assistance] we likely wouldn’t have 

done otherwise,” says McClennan. “I 

expect we’ll continue using it.”

Running a small business can be 

hard, but the close-knit environment 

makes it worthwhile. When McClennan 

joined the company in 2000, he thought 

he’d live in Rhode Island for a year or so 

before moving back to Ohio. Eighteen 

years later, he still finds every day at 

the 47-employee plant engaging and 

ever-changing. “You’re able to have 

such an impact in a small business,” he 

says, “as opposed to working in a large 

corporation where the impact of your 

efforts might be much more diluted.”

Dewey is happy for other entrepreneurs to learn from Evans Capacitor’s 

experience. “We hope the SBA uses us 

as a model, especially to other small 

businesses looking to get into subcontracting and defense work,” he says. “It 

is a daunting undertaking for a commercial company, but it’s been our lives 

since day one, so maybe we can help.” 

For other small businesses, no matter 

the industry, Dewey recommends they 

hone in on their niches. “Don’t stray, 

stay focused, and be the best you can 

be. As Dave says, ‘You have to play the 

hand you’re dealt.’ But you can learn to 

play it well.”

Identify your product or service number at naics.com.

Search the FedBizOpps database (fbo.gov) or web.sba.gov/

subnet to see if any federal agencies are looking for your product 

or service.

Attend an SBA district office workshop on contracting. Visit 

sba.gov/localassistance to find your local office.

Talk to a local Small Business Development Center counselor 

(see page 8) or visit a Procurement Technical Assistance Program 

adviser. Find your closest center at aptac-us.org.

Obtain a free DUNS number at fedgov.dnb.com/webform.

Register with the System for Award Management (sam.gov) 

to start doing business with the government.

See if you’re eligible for a contracting program and start the 

certification process. All required documents must be uploaded 

to certify.sba.gov before submitting an offer on a contract set 

aside for a specific program.

How to 

do business 

with the 

government

1

2

3

4

5

6

7

CONTRACTING
48

CONTRACTING

SBA Contracting 

Programs

Your business could earn profit and gain valuable work experience by 

providing goods or services to the government.

The federal government sets aside 

contracts for small business, and these 

certification programs are designed to help 

you compete for and win federal contracts. 

Visit sba.gov/contracting to learn more 

about set-asides and whether one or more 

of these government contracting programs 

is right for your business.

All Small Mentor-Protege 

Program

Looking for an opportunity to partner with 

a more experienced firm for mentorship? 

You may find that effort rewarded in the 

All Small Mentor-Protege Program, sba.

gov/allsmallmpp. At the same time 

you’re gaining invaluable direction and 

experience, you and your mentor can 

compete for government contracts, further 

growing your business.

To qualify for this program:

» Proteges must have a mentor prior to 

applying for the program. Visit your 

local SBA office for guidance. Ask about 

the SBA’s Resource Partners and the 

Procurement Technical Assistance 

Program for help in connecting you with a 

mentor business.

» You must be certified as a small business 

within your NAICS industry classification 

and have experience in that field.

» Mentors and proteges must be organized 

for profit or as an agricultural cooperative.

» Mentors cannot own more than 40 

percent equity in the protege’s business.

» An SBA determination of affiliation must 

not exist between the mentor and the 

protege. All Small-approved partnerships 

receive an exclusion of affiliation for 

contracting purposes.

8(a) Business Development 

Program

If you’re an entrepreneur who is socially 

and economically disadvantaged, 

you can get business training and 

government contracting assistance 

through the 8(a) Business Development 

Program, sba.gov/8a. The program 

includes free business development 

education, training workshops, and 

match-making opportunities with federal 

buyers. Firms owned by Alaska Native 

Corporations, Indian tribes, Native 

Hawaiian organizations, and Community 

Development Corporations are also eligible 

for 8(a) business development assistance.

To be eligible for the 8(a) program, 

your small business must meet the 

following criteria:

» qualify as a small business which is 

unconditionally owned and controlled by 

one or more socially and economically 

disadvantaged people of good character

» be controlled by a U.S. citizen who lives in 

the United States

» demonstrate a track record of work and that 

you have potential for continued success

Socially disadvantaged: those who have 

been subjected to racial or ethnic prejudice 

or cultural bias without regard to their 

individual qualities because of their identity 

as members of certain groups. The following 

groups of people are assumed to be socially 

disadvantaged: Black Americans, Native 

Americans, Alaska Natives, Native Hawaiians, 

Hispanic Americans, Asian Pacific Americans, 

and Subcontinent Asian Americans. A person 

who is not a member of one of these groups 

must establish that it is more likely than not 

that they have suffered disadvantage.

Economically disadvantaged: those whose 

ability to compete in the marketplace 

has been impaired because the person 

has not had as much capital and credit 

opportunities compared to others in the 

same or similar line of business who are not 

socially disadvantaged.
 49

and Closure Act. Enter your address in our 

interactive map to see if your business is 

located in a HUBZone, maps.certify.sba.

gov/hubzone/map.

» have at least 35 percent of your employees 

residing in a HUBZone

Service-Disabled 

Veterans

If you’re a service-disabled veteran looking 

to enter the federal marketplace, you 

may be eligible for this small business 

certification. To determine your eligibility, 

contact a veterans business development 

officer at your local SBA office, or the SBA’s 

Office of Veterans Business Development at 

sba.gov/ovbd. After you have set up to do 

business with the government in sam.gov, 

update your status as a service-disabled 

veteran business.

Keep in mind

The SBA does not officially certify this 

designation, so when a contract awarded 

based on this eligibility is protested, the 

SBA will determine if your business meets 

the eligibility status, ownership and control 

requirements.

CONTRACTING

The benefits:

» 8(a) businesses are assigned an SBA 

professional to help coordinate your 

business development assistance.

» You could be awarded an 8(a) sole-source 

contract up to $4 million for goods and 

services; $7 million for manufacturing, 

exceptions apply.

What is an 8(a) sole-source contract? 

A direct awarding of a contract to an 

8(a) small business that can provide the 

needed services.

HUBZones

Businesses located in Historically 

Underutilized Business Zones, HUBZones, 

sba.gov/hubzone, must be certified to gain 

special access to federal contracts. To qualify 

for the program, a small business must:

» be at least 51 percent owned and 

controlled by a U.S. citizen(s), a 

Community Development Corporation, 

an agricultural cooperative, or an Indian 

tribe

» be located within a HUBZone, which 

includes Indian reservations and military 

facilities closed by the Base Realignment 

An O’Fallon Casting Inc. employee 

at work in O’Fallon, MO. Owner 

Vince Gimeno grew his business 

thanks to expert SBA business 

counseling.

By the 

Numbers

The U.S. government is the largest single 

purchaser of goods and services in the 

world. Every year it awards more than 

$500 billion 

in contracts.

Of those prime contracts, the federal 

government must set aside 23 percent 

for small businesses. 

This includes:

• 5 percent for small 

disadvantaged 

businesses

• 5 percent for women-owned 

small businesses

• 3 percent for HUBZonecertified small businesses

• 3 percent for service-disabled 

veteran-owned small businesses
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CONTRACTING

Women-Owned Small Business 

Certification

If you're a woman proprietor looking to sell to the federal 

government, you may be eligible for the Women-Owned Small 

Business certification, sba.gov/wosb. 

Here’s how to get certified:

• Your business must be at least 51 percent owned and controlled by one or more 

women who are U.S. citizens. The ownership must be direct and unconditional.

• A woman must hold the highest officer position and have managerial experience 

required to run the business.

• One or more women must manage the daily business operations on a full-time 

basis and conduct long-term decision making and planning.

To qualify as an economically disadvantaged woman-owned small business, your 

company must meet these criteria and the business owner and/or manager must 

meet certain income and asset requirements.

• Register with the System for Award Management (sam.gov) to start doing business with the government.

• Update your status as a woman-owned small business in sam.gov.

• Search the FedBizOpps database (fbo.gov) for your new business opportunity.

Self-certify as a woman-owned small business or an economically disadvantaged 

woman-owned small business for free, or obtain certification from one of the SBA’s 

approved third-party certifiers (which costs a fee):

• El Paso Hispanic Chamber of Commerce

• National Women Business Owners Corporation

• U.S. Women’s Chamber of Commerce

• Women’s Business Enterprise National Council

All required documents must be uploaded to certify.sba.gov prior to submitting 

an offer on a contract set aside for the program.

1. Make sure you’re eligible

2. Register

4. Update your status

5. Search the database

3. Certify

Procurement 

Technical 

Assistance Centers

Businesses that want to sell products 

or services to federal, state, or local 

governments receive one-on-one counseling 

and training at Procurement Technical 

Assistance Centers, free or low cost.

How can a procurement assistance 

center help you?

» A center adviser can help you 

determine if your business is ready for 

government contracting.

» An adviser can help you register in the 

System for Award Management (sam.gov).

» Your adviser will help you see if you 

are eligible for any small business 

certifications and programs.

Federal contracting can be complex, but 

you don’t have to do it alone. Visit sba.

gov/localassistance to find your local 

SBA office or an SBA Resource Partner 

near you (see page 8).

Sioux Falls PTAC

Serving Beadle, Brookings, Brown, Campbell, 

Clark, Codington, Day, Deuel, Edmunds, 

Faulk, Grant, Hamlin, Hand, Kingsbury, Lake, 

Lincoln, Marshall, McCook, McPherson, Miner, 

Minnehaha, Moody, Potter, Roberts, Spink, 

Turner, and Walworth counties

Director Kareen Dougherty

2329 N. Career Ave., suite 106

(605) 367-5757

Fax (605) 367-5755

kareen.dougherty@usd.edu

Rapid City PTAC

Serving Bennett, Butte, Custer, Fall River, 

Harding, Jackson, Lawrence, Lyman, 

Meade, and Pennington counties

Consultant Amy Meyer

730 E. Watertown St.

(605) 716-0010

Fax (605) 394-6140

ameyer@tie.net

Pierre PTAC

Serving Buffalo, Corson, Dewey, Haakon, 

Hughes, Hyde, Jones, Mellette, Perkins, 

Shannon, Stanley, Sully, Todd, and 

Ziebach counties

Consultant Marcella Hurley

221 S. Central Ave., suite 33

(605) 773-2783

Fax (605) 773-2035

marcella.hurley@usd.edu
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