# U.S. Office of Personnel Management - Ensuring the Federal Government has an effective civilian workforce

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# Alternative Dispute ResolutionA Resource Guide

## Table of Contents

| INTRODUCTIONSECTION I:ALTERNATIVE DISPUTE RESOLUTION TECHNIQUES AND AGENCY PRACTICES- Agriculture  Air ForceArmy
- Broadcasting Board of Governors  Central Intelligence AgencyCommodity Futures Trading Commission
- Corporation for National Service  Defense Logistics AgencyDefense Threat Reduction Agency
- Education  EnergyFederal Deposit Insurance Corporation
- Federal Election Commission  General Accounting OfficeGeneral Services Administration 
- Health and Human Services  InteriorJustice
- Labor  Library of CongressNational Aeronautics and Space Administration
- National Security Agency  NavyOffice of Personnel Management
- Postal Service  Smithsonian InstitutionSocial Security Administration
- State  Tennessee Valley AuthorityTransportation
- Treasury  U.S. CongressVeterans Affairs
SECTION II: ALTERNATIVE DISCIPLINE AGENCY PRACTICESSECTION III: SHARED NEUTRALS PROGRAMSSECTION IV: ADMINISTRATIVE APPEALS AGENCIES- Equal Employment Opportunity Commission   Federal Labor Relations Authority Federal Mediation and Conciliation Service 
- Merit Systems Protection Board   Office of Special Counsel SECTION V: ADR TRAINING AND ASSISTANCE SOURCES- Part I. Federal Sources for ADR Training and Assistance   Part II. Non-Federal Sources for ADR Training and Assistance Part III. ADR Videotapes 
- Part IV. Periodicals and Newsletters    SECTION VI: ADR WEB SITES  SECTION VII: BIBLIOGRAPHY    - Articles  Books and Reports APPENDIX- Part I. ADR Act of 1996   Part II. How to Evaluate the Guide's Usefulness and Quality Part III. How to Provide Updated Information 
INDEX
Employee Relations
 
**U.S. Office of Personnel Management**  1900 E Street NW, Washington, DC 20415 | (202) 606-1800 | TTY (202) 606-2532 |
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