January 2024

Revision 6

Criminal History

User Guide
Nuclear Regulatory Commission Revision 6

Criminal History User Guide January 2024

Table of Contents

Contents

1. Introduction ......................................................................................................................... 3

2. First Time User Required Actions........................................................................................ 3

3. Submissions........................................................................................................................ 3

3.1 Access the Criminal History Application............................................................................ 3

3.2 Consent to Monitoring ..................................................................................................... 5

3.3 First Time Users .............................................................................................................. 5

3.3.1 Request Access to Criminal History............................................................................... 5

3.4 Welcome to the NRC Criminal History Application............................................................ 7

3.4.1 Request Access to a Facility .......................................................................................... 8

3.5 New Submission ............................................................................................................. 10

3.5.1 Submission Identification Section................................................................................. 11

3.5.2 Attachments and Payment Section .............................................................................. 13

3.5.3 Sign and Submit Form Section..................................................................................... 16

3.5.4 Complete Online Pay.Gov Payment ............................................................................ 17

3.5.5 Email Acknowledgements ............................................................................................ 20

3.6 Update My Profile............................................................................................................ 21

3.7 My Submission History.................................................................................................... 22

3.7.1 Refine Submission List................................................................................................. 24

3.7.2 Resubmit Submission................................................................................................... 25

3.8 Contact NRC ................................................................................................................... 27

3.9 Help................................................................................................................................. 29

3.10 Logout ........................................................................................................................... 29

3.11 Retrieving Responses ................................................................................................... 30
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1. Introduction

This document outlines step-by-step instructions for successful electronic transmittal of

background check information (e.g., fingerprints) to the Nuclear Regulatory Commission

(NRC), as required by 10 CFR Part 73.57, via the Electronic Information Exchange (EIE)

process, which is available on the NRC's “Electronic Submittals Application” Web page

(http://www.nrc.gov/site-help/e-submittals.html).

2. First Time User Required Actions

To submit background check information to the NRC, first-time users must successfully

obtain and install a digital certificate issued by the NRC. These certificates are issued at no

cost to the user. Instructions on how to gain a certificate are available at the following site:

https://pki.nrc.gov/ecs/. This site includes detailed instruction on how to install your new

certificate. Additionally, a member of our Help Desk staff will contact you to assist in the

installation if help is required. You may also contact the Help Desk directly at 866-672-

7640.

3. Submissions

3.1 Access the Criminal History Application

Navigate to the NRC’s Website

(www.nrc.gov). Scroll to the bottom

of the page and select the Electronic

Submittals Application link (within

the “Popular Documents” section).
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From the “Electronic Submittals Application” Web page, click on Criminal History.

A Choose a digital certificate dialogue box will appear. Click on the certificate and then

select the button. A Signing data with your private exchange key dialogue

box will appear.

Within the blank CryptoAPI Private Key field, enter the certificate password you created

when you imported the certificate. Select the button to proceed.
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3.2 Consent to Monitoring

The user must recognize that the use of a federal computer system constitutes consent to

monitoring and is for official or authorized use only. Should monitoring reveal possible

evidence of violation of criminal statues or Public Law, your identification may be provided to

the appropriate law enforcement officials and subjects you to criminal prosecution, fine,

imprisonment, or other disciplinary action.

The following options are

provided to the user:

 To acknowledge and proceed

select the radio button for:

 Select the

button.

Continue as follows:

 First Time Users (Section 3.3): See Section 3.3.1 (Request Access to Criminal

History)

 Continuous users: See Section 3.4 (Welcome to the NRC Criminal History Page).

3.3 First Time Users

3.3.1 Request Access to Criminal History

First time users to Criminal History will receive the “Request Access to Criminal History”

page. If you are not a first-time user, continue with Section 3.4, “Welcome to the NRC

Criminal History” page.

Note: When selecting “I do not consent to monitoring”, the only option offered is to select

the Exit button:
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This page contains the users profile information. All required fields, annotated with an

asterisk (*) must be populated

The “Certificate Information”

is pre-populated with

information extracted from

your Certificate. These fields

are not editable.

“Contact Information” and

“Address” sections are text

fields (with the exception of

State, which contains a drop

down menu to select from).

“Facilities” section: within the

Available box, click on (to

highlight) the Facility access

is desired.

Select the arrow (this

will move the highlighted

item(s) to the Selected box.

After reading the information provided within the “Rules of

Behavior” section, select the radio button for:

 (To proceed, you must select Accept.)

Select the button.

Note: If an error was made,

select the Facility

within the Selected

box, then select the

arrow.

Note: To select more than

one Facility, hold

down the Ctrl key as

you click on each

Facility.
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After completing and

submitting the form, a

“Request for access

received” page is

displayed.

The requestor will receive an e-mail from CrimHist.Resource@nrc.gov acknowledging the

request for access was received.

Within three (3) business days, the requestor will receive an email communicating access

was granted or withheld. If granted, the user will be provided a link

(https://eieprod.nrc.gov/CH) to proceed with the Criminal History submission process.

3.4 Welcome to the NRC Criminal History Application

Once access to a Facility has been granted and the plug in installed, upon logging into

Criminal History and accepting consent to monitoring, the user will be presented with the

“Home” page:

The following options are available:
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3.4.1 Request Access to a Facility

Within the menu bar, click on

Access to a Facility” page.

to display the “Request

The following options are available to the user:

 Updating the user profile information (contact information and address) and

 Requesting access to a facility.
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3.4.1.1 Certificate Information Section

The “Certificate Information” section contains information obtained from your certificate. The

four fields (First Name, Last Name, Email and Expiration) cannot be edited.

3.4.1.2 Contact Information and Address Sections

All fields within the “Contact Information” and “Address” sections (with the exception of

State) are text fillable fields. To update a text fillable field, click within the appropriate field,

highlight (to delete) the existing information, then type the revised information into the field.

To revise the State field, click on the drop-down menu, then select the appropriate State.

3.4.1.3 Facilities Section

Within the “Facilities” section, click on (to highlight) a Facility from the Available Facilities

box on the left.

Click on the arrow to move the highlighted item(s) to the Selected Facilities box.

The facilities selected will now appear within the right box.

Note: To select more than one Facility, hold down the Ctrl key then click on each additional

Facility.

Note: If an error was made, select the incorrect Facility within the right Selected Facilities

box, then select the arrow to move the facility to the left box.
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To complete the request, click on the button.

The screen will refresh and will include the following statement:

An email will be delivered from CrimHist.Resource@nrc.gov stating the NRC has received

the request and will respond to the access request by email within 3 business days.

3.5 New Submission

Within the menu bar, click on

Submission” page.

to display the “Criminal History

Mozilla Firefox 4.0 and 5.0 do not work with New Submissions. Additionally,

Apple Macintosh computer (Mac) is not supported.
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Fill out all required fields (annotated with a red asterisk [*]) and attached one or more files.

You must electronically sign the form and then submit to complete your submission. The fee

to process background checks is $32.00 per item.

3.5.1 Submission Identification Section

3.5.1.1 Submitter Name, Email Address, Certificate Expiration Date

Within the “Submission Identification” section of the form, the Submitter Name, Email

Address and Certificate Expiration Date fields are auto populated with information

retrieved from your Certificate. These fields cannot be edited.
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3.5.1.2 Docket Number

Docket Number field (required) – Select the facility for which you wish to make your

submission from the drop down menu.

3.5.1.3 Submission Title

The Submission Title is included on the response form; therefore, the user should enter

within the Submission Title field (required) information that will be an aid upon receipt of

the response form.

As an example, a title could be:
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3.5.1.4 Submission Comments

Within the Submission Comments field, enter any information that may be useful to assist

the NRC in processing the submission.

3.5.2 Attachments and Payment Section

3.5.2.1 Attaching Files

Select the button.

Note: .nist, .nst and .eft are the only three (3) acceptable file formats that can be

attached to the form.

At a minimum, one (1) file must be attached. Understand that for resubmissions,

only one (1) file is allowed to be attached.
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A “Choose File to

Upload” dialogue box

will appear. Locate and

click on one or more

appropriate .nist or .eft

or .nst files

After selecting one or more files, click on the Open button within the “Choose File to Upload”

dialogue box.

Note: For

resubmissions,

only one (1) file

may be

attached.

Note: Use the ctrl key on your keyboard to select several .nist, .nst and .eft files.

Use the shift key on your keyboard to select numerous .nist, .nst and .eft files

listed in order.
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The file(s) will appear within the Fingerprint File(s) Selected field.

To attach additional files, click on the button and repeat the

steps beginning within this Section.

The # of files attached field will populate

with the total number of files attached to the

submission.

Additionally, the Amount Due field will

auto-populate with the fee amount.

# of Files Attached and Amount Due ($) fields cannot be edited by the user.

Note: If a wrong file was attached, select the button.
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3.5.2.2 Payment

Note: The amount due for each attached file is $32.00.

Within the Select Payment Option

field (required), click on the drop-down

to display the three (3) payment types

(Check, Money Order or pay.gov).

Scroll down and select the appropriate

payment type.

Checks and money orders will only be accepted for payment thru September 30, 

2024. Effective October 1, 2024, the NRC will only accept electronic payment methods (i.e., 

debit or credit card or electronic funds transfer (e-check)) using pay.gov. To apply for a pay.gov 

account, follow the instructions at https://www.pay.gov/public/home. After you have created 

your account, forward your ‘first and last name’, ‘company name’, ‘phone number’, and 

‘username’ to the NRC’s crimhist.resource@nrc.gov mailbox so the criminal history staff can 

link your pay.gov account to the appropriate application for fingerprint requests (i.e., 

NRCPRINTS).

3.5.3 Sign and Submit Form Section

After populating all required fields, click on the button.

Note: For Check and Money Order payments, the submission

cannot be processed until payment has been received.
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The certificate user’s name will be displayed

along with “today’s” date. Click on the button.

A “Criminal History

Submission Received” page

will display when paying via

Check or Money Order. The

submittal process is

completed.

An email will be delivered from CrimHist.Resource@nrc.gov acknowledging the submission.

3.5.4 Complete Online Pay.Gov Payment

The “NRCPRINTS, Pay.Gov” page will appear. Provide the credit or debit card information, 

populating all required fields (annotated with a red asterisk (*). Click on the “Continue” button.

Jane Doe (affiliate)

Note: If paid via Pay.Gov, continue with Section 3.4.2.4.

If paid via Check or Money Order, continue below.

Note: For Pay.Gov payments, an email will be delivered from paygovadmin stating the

payment has been submitted. If you have any questions regarding the payment,

contact: Pay.gov Customer Service by phone at (800) 624-1373 or by email at

pay.gov.clev@clev.frb.org.
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The “NRCPRINTS, Pay.Gov” page will update. Review the information provided. Ensure the check box 

is selected () stating you quthorize the charge to the card account, prior to completing the transaction. 

Complete the process by clicking on the button.

The screen will update with a message that the payment was received.

3.5.5 Email Acknowledgements

Based on the type of payment selected, the user will receive the following email:

Check or Money Order: Acknowledgement of submission – payment pending. The

email will list the Submission number as well as the number of

attachments. Additionally, the email will state that payment

has not yet been received and the submission cannot be

processed until payment has been received.

Credit Card (Pay.gov): Acknowledgement of submission – payment received. The

email will list the Submission number as well as the number of

attachments.
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3.6 Update My Profile

Within the menu bar, click on

page.

to display the “Modify User Profile”

The “Certificate Information” section contains information obtained from your certificate. The

four fields (First Name, Last Name, Email and Expiration) cannot be edited.

All fields within the “Contact Information” and “Address” sections (with the exception of

State) are text fillable fields. To update a text fillable field, click within the appropriate field,

highlight (to delete) the existing information, then type the revised information into the field.

To revise the State field, click on the drop-down menu, then select the appropriate State.

After updating all necessary fields, click the button.

The “Modify User Profile” page will refresh, displaying the following statement:

The user profile for Jane Doe (affiliated) has been updated successfully.
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3.7 My Submission History

Within the menu bar, click on

History” page, which is primarily a reporting device for users

to display “My Submission

Users can see a history of

what they submitted and

when.

Within the Status field,

items at PENDING are

awaiting payment (vs. items

at PAID status).

Within the Pay.gov receipt

field, payments made via

credit card are provided the

Pay.Gov Tracking ID #.

Payments made via Check

or Money Order, the

Pay.gov receipt field will be

blank.

Users can see a history of what they submitted and when.

Pending

Note: Clicking within a column header (i.e. ID, Submission Title, etc.) allows for sorting

in descending and ascending order. The only exception to this rule is the

#Attach header.
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Click on the icon to the left of a submission to expand and reveal the full submission

information.

From “My Submission History” page, users can resubmit and finish a submission.
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3.7.1 RefineSubmission List

The Start Date and End Date fields are auto populated. The End Date field contains

“today’s” date, while the Start Date field is fourteen (14) days prior to “today’s” date.

To refine or expand the list presented, the user may click within the Start Date and End

Date fields.

A calendar

will appear.

 To expand the results, delete the date listed. Click on the button. By

performing this action in both fields, all submissions made by the user will be displayed.

 To revise the results, click on a desired date and the field will update (this action can be

performed in both date fields to narrow the results even further). Click on the

button.
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3.7.2 Resubmit Submission

To resubmit, there must be a reason, such as the FBI sent a message stating they could not

read the prints; therefore, a resubmittal must be performed.

After being informed by the FBI that a resubmit is required, from “My Submission History”

page, expand the Submission by clicking on the icon to the left of the ID column. The

page will refresh, revealing the full details of the submission:

Within the “Resubmitted” column, select the Resubmit link for the item the FBI responded to.
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The “Criminal

History

Resubmission”

page is

displayed.

The following fields are auto populated and disabled:

 Submitter Name.

 Email Address.

 Docket Number.

 Certificate Expiration Date.

 Original File.

 Submission Title (although this field is auto-populated, users may edit this

field, if necessary.)

Enter any comments pertinent to the resubmittal in the Submission Comment field.

Only one file must be attached to a resubmission (see Section 3.4.2.2.1 to attach a file).

After attaching the

file, click on the

button.

After signing the resubmission, click on the button.
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A “Criminal History Submission Received” page will display. There is no additional fee for

the first ‘resubmission’ of any print. The resubmission process is completed.

The submitter will receive an e-mail from CrimHist.Resource@nrc.gov acknowledging the

resubmission was received.

The Criminal History email address is an HTML hyperlink. By selecting this link, an email is

created using the users default email client. The To field is populated with

CrimHist.Resource@NRC.gov and the Subject field is populated with “NRC Criminal History 

Request”.

3.8 Contact NRC
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Within the menu bar, click on the “Contact NRC” to display the NRC contact information.

 The phone number and email contacts are:
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3.9 Help

Within the menu bar, click on . This user “Help” guide will be presented

3.10 Logout

Select the button. The “Electronic Submittals Application” page

(https://www.nrc.gov/site-help/e-submittals.html) will display. You may close your internet

browser.

Within the menu bar, click on

.

The “Welcome to the NRC

Electronic Information Exchange

System, Terms of Service” page will

display.

Note: To return to Criminal

History, follow instructions

within Section 3.2.
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3.11 Retrieving Responses

When the results are available, an email will be delivered from CrimHist.Resource@nrc.gov

with the subject: Criminal History Submission - Results Available.

Select the link provided

within the email message.

Note: Be aware: The link contained within the email message will be disabled after 14 days and

both the submission and the related criminal history report will be deletedfrom the EIE

system. You must, therefore, make local copies of any reports that you wish to retain for

your records.

Follow the certificate log in

process to access the

“Welcome to the NRC

Electronic Information

Exchange System, Terms

of Service” page will

display.
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To acknowledge and proceed, select the radio button for:

Select the button.
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The “Criminal History FBI Response Information” page will display.

Information will be provided within the Comments field stating the number of files attached.

Click on the button.

Click on either the or the button.

 If “Open” was selected, the response will display for your review.

 If “Save” was selected, navigate to the file path location you would like to save the

zip file to.