| **Schedule V. Valuation and Qualifying Accounts (Schedule of valuation and qualifying accounts) (Details) (Allowance for doubtful accounts, insurance and reinsurance receivables [Member], USD $)In Millions, unless otherwise specified** | 12 Months Ended                                                                                                                                               |
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| Allowance for doubtful accounts, insurance and reinsurance receivables [Member]                                                                                                                                                             |                                                                                                                                                          |  |   |  |   |  |
| **Movement in valuation allowances and reserves [Roll Forward]**                                                                                                                                                                            |                                                                                                                                                          |  |   |  |   |  |
| Balance at beginning of period                                                                                                                                                                                                              | $ 155us-gaap_ValuationAllowancesAndReservesBalance/ us-gaap_ValuationAllowancesAndReservesTypeAxis= us-gaap_AllowanceForDoubtfulAccountsMember                |  | $ 174us-gaap_ValuationAllowancesAndReservesBalance/ us-gaap_ValuationAllowancesAndReservesTypeAxis= us-gaap_AllowanceForDoubtfulAccountsMember |  | $ 203us-gaap_ValuationAllowancesAndReservesBalance/ us-gaap_ValuationAllowancesAndReservesTypeAxis= us-gaap_AllowanceForDoubtfulAccountsMember |  |
| Charged to costs and expenses                                                                                                                                                                                                               | (40)us-gaap_ValuationAllowancesAndReservesChargedToCostAndExpense/ us-gaap_ValuationAllowancesAndReservesTypeAxis= us-gaap_AllowanceForDoubtfulAccountsMember |  | (6)us-gaap_ValuationAllowancesAndReservesChargedToCostAndExpense/ us-gaap_ValuationAllowancesAndReservesTypeAxis= us-gaap_AllowanceForDoubtfulAccountsMember |  | (23)us-gaap_ValuationAllowancesAndReservesChargedToCostAndExpense/ us-gaap_ValuationAllowancesAndReservesTypeAxis= us-gaap_AllowanceForDoubtfulAccountsMember |  |
| Charged to other accounts                                                                                                                                                                                                                   | (1)us-gaap_ValuationAllowancesAndReservesChargedToOtherAccounts/ us-gaap_ValuationAllowancesAndReservesTypeAxis= us-gaap_AllowanceForDoubtfulAccountsMember   | [1] | (3)us-gaap_ValuationAllowancesAndReservesChargedToOtherAccounts/ us-gaap_ValuationAllowancesAndReservesTypeAxis= us-gaap_AllowanceForDoubtfulAccountsMember | [1] | 5us-gaap_ValuationAllowancesAndReservesChargedToOtherAccounts/ us-gaap_ValuationAllowancesAndReservesTypeAxis= us-gaap_AllowanceForDoubtfulAccountsMember | [1] |
| Deductions                                                                                                                                                                                                                                  | (5)us-gaap_ValuationAllowancesAndReservesDeductions/ us-gaap_ValuationAllowancesAndReservesTypeAxis= us-gaap_AllowanceForDoubtfulAccountsMember               |  | (10)us-gaap_ValuationAllowancesAndReservesDeductions/ us-gaap_ValuationAllowancesAndReservesTypeAxis= us-gaap_AllowanceForDoubtfulAccountsMember |  | (11)us-gaap_ValuationAllowancesAndReservesDeductions/ us-gaap_ValuationAllowancesAndReservesTypeAxis= us-gaap_AllowanceForDoubtfulAccountsMember |  |
| Balance at end of period                                                                                                                                                                                                                    | $ 109us-gaap_ValuationAllowancesAndReservesBalance/ us-gaap_ValuationAllowancesAndReservesTypeAxis= us-gaap_AllowanceForDoubtfulAccountsMember                |  | $ 155us-gaap_ValuationAllowancesAndReservesBalance/ us-gaap_ValuationAllowancesAndReservesTypeAxis= us-gaap_AllowanceForDoubtfulAccountsMember |  | $ 174us-gaap_ValuationAllowancesAndReservesBalance/ us-gaap_ValuationAllowancesAndReservesTypeAxis= us-gaap_AllowanceForDoubtfulAccountsMember |  |
|                                                                                                                                                                                                                                             |
| [1]Amount includes effects of foreign currency translation.                                                                                                                                                                                 |

| X                                                                                                                                                                                       |
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| X                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   |
|-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| - Definition
Total of allowances and reserves, the valuation and qualifying accounts that are either netted against the cost of an asset (in order to value it at its carrying value) or that reflect a liability established to represent expected future costs.
+ References
Reference 1: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Accounting Standards Codification -Topic 235 -SubTopic 10 -Section S99 -Paragraph 4 -URI http://asc.fasb.org/extlink&oid=26873400&loc=d3e24092-122690Reference 2: http://www.xbrl.org/2003/role/presentationRef -Publisher SEC -Name Regulation S-X (SX) -Number 210 -Section 09 -Article 12
+ Details**Name:**us-gaap_ValuationAllowancesAndReservesBalance**Namespace Prefix:**us-gaap_**Data Type:**xbrli:monetaryItemType**Balance Type:**credit**Period Type:**instant |
| X                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   |
|-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| - Definition
Total of allowances and reserves, the valuation and qualifying accounts that are either netted against the cost of an asset (in order to value it at its carrying value) or that reflect a liability established to represent expected future costs, charged to costs and expenses.
+ References
Reference 1: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Accounting Standards Codification -Topic 235 -SubTopic 10 -Section S99 -Paragraph 4 -URI http://asc.fasb.org/extlink&oid=26873400&loc=d3e24092-122690Reference 2: http://www.xbrl.org/2003/role/presentationRef -Publisher SEC -Name Regulation S-X (SX) -Number 210 -Section 09 -Article 12
+ Details**Name:**us-gaap_ValuationAllowancesAndReservesChargedToCostAndExpense**Namespace Prefix:**us-gaap_**Data Type:**xbrli:monetaryItemType**Balance Type:**credit**Period Type:**duration |
| X                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        |
|------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| - Definition
Total of allowances and reserves, the valuation and qualifying accounts that are either netted against the cost of an asset (in order to value it at its carrying value) or that reflect a liability established to represent expected future costs, charged to accounts other than costs and expenses in a given period.
+ References
Reference 1: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Accounting Standards Codification -Topic 235 -SubTopic 10 -Section S99 -Paragraph 4 -URI http://asc.fasb.org/extlink&oid=26873400&loc=d3e24092-122690Reference 2: http://www.xbrl.org/2003/role/presentationRef -Publisher SEC -Name Regulation S-X (SX) -Number 210 -Section 09 -Article 12
+ Details**Name:**us-gaap_ValuationAllowancesAndReservesChargedToOtherAccounts**Namespace Prefix:**us-gaap_**Data Type:**xbrli:monetaryItemType**Balance Type:**credit**Period Type:**duration |
| X                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     |
|-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| - Definition
Total of the deductions in a given period to allowances and reserves, the valuation and qualifying accounts that are either netted against the cost of an asset (in order to value it at its carrying value) or that reflect a liability established to represent expected future costs, representing receivables written off as uncollectible and portions of the reserves utilized, respectively.
+ References
Reference 1: http://www.xbrl.org/2003/role/presentationRef -Publisher FASB -Name Accounting Standards Codification -Topic 235 -SubTopic 10 -Section S99 -Paragraph 4 -URI http://asc.fasb.org/extlink&oid=26873400&loc=d3e24092-122690Reference 2: http://www.xbrl.org/2003/role/presentationRef -Publisher SEC -Name Regulation S-X (SX) -Number 210 -Section 09 -Article 12
+ Details**Name:**us-gaap_ValuationAllowancesAndReservesDeductions**Namespace Prefix:**us-gaap_**Data Type:**xbrli:monetaryItemType**Balance Type:**debit**Period Type:**duration |