# Patent

## Title
Voice architecture for transmission over a shared, contention based medium

## Abstract

A control terminal such as a CMTS is initialized to receive packets of voice calls having parameters including a bit rate, a packetization interval, and a call identification. A plurality of queues is created to define a corresponding plurality of phases at a sub-multiple of the packetization interval. Voice calls are admitted to the control terminal. The voice calls are distributed among the queues in a predetermined order as the voice calls are admitted and the voice calls removed from the queues as the voice calls are terminated. USGs are periodically issued at the phases defined by the queues. The USGs include a call identification and a grant of bandwidth sufficient to transmit the packets.

## Background
CROSS-REFERENCE TO RELATED APPLICATION(S)
This application claims priority of the following provisional patent applications: Application No. 60/182,470, filed on Feb. 15, 2000; Application No. 60/247,188, filed on Nov. 9, 2000; Application No. 60/254,415, filed on Dec. 8, 2000; Application No. 60/262,203, filed on Jan. 17, 2001; Application No. 60/262,201, filed on Jan. 17, 2001. This application is also a continuation-in-part of pending non-provisional application Ser. No. 09/427,792, filed on Oct. 27, 1999. The disclosures of these applications are incorporated herein fully by reference.


BACKGROUND OF THE INVENTION
This invention relates to a voice architecture for transmission over a shared, contention based medium, and more particularly, to transmission of multiple voice calls on such a medium.
Traditionally voice is supported in telephone networks as a circuit switched service with a dedicated slot assignment. As a result, resources are dedicated for the entire duration of the call, which results in under-utilization of the bandwidth. However, a such service results in little jitter and minimal delay.
More recently, voice is being supported over internet protocol (IP), shipped as IP frames over data networks. This results in higher utilization of bandwidth at the cost of delay and jitter. There are many standards that digitize analog voice in trade offs of efficiency, bandwidth, processing power, and voice quality. Voice quality manifests itself in low jitter and small delay. Users of voice transmission facilities pay according to the Quality of Service (QoS).
SUMMARY OF THE INVENTION
According to the invention, voice calls that occur at a packetization interval are divided into phases within the packetization interval for call management. This limits or “bounds” the jitter that inherently occurs transmission of packetized voice to the phase interval, instead of the packetization interval. Specifically, a control terminal such as a cable modem termination system or a telephone central office is initialized to receive packets of voice calls having parameters including a bit rate, a packetization interval, and a call identification. A plurality of queues is created to define a corresponding plurality of phases at a sub-multiple of the packetization interval. Voice calls are admitted to the control terminal. The voice calls are distributed among the queues in a predetermined order as the voice calls are admitted and the voice calls removed from the queues as the voice calls are terminated. In a cable transmission system, unsolicited grants (USGs) arc periodically issued at the phases defined by the queues. The USGs include a call identification and a grant of bandwidth sufficient to transmit the packets.



DESCRIPTION OF THE DRAWINGS
The features of specific embodiments of the best mode contemplated of carrying out the invention are illustrated in the drawings, in which:
FIG. 1 is a schematic block diagram of a cable transmission system incorporating principles of the invention;
FIGS. 2A and 2B are diagrams that contrast voice service from data service;
FIG. 3 is a schematic diagram of a circuit arrangement for a codec to provide an early indication of a silent state;
FIG. 4 is a series of diagrams that compare jitter in a conventional voice management system to one embodiment of the invention that utilizes phasing to reduce jitter;
FIGS. 5A and 5B are diagrams of various phasing embodiments of the invention;
FIG. 5C is a table that represents the parameters of a number of voice calls for purposes of illustrating the operation of the invention;
FIGS. 6A to 6C are diagrams that represent voice data formats used in practicing the invention;
FIG. 7 is a flow diagram that shows the initialization process for call admission control;
FIG. 8 is a flow diagram that shows the call admission control process;
FIGS. 9 to 12 are diagrams that represent voice queues that are filled in different ways;
FIGS. 13 to 16 are diagrams that illustrate several embodiments of a process for mapping information in voice queues for upstream transmission;
FIG. 17 is a curve representing the relationship of the number of voice calls as a function of upstream bandwidth for several sampling bit rates;
FIG. 18 is a curve representing the relationship of the number of voice calls as a function of upstream bandwidth for one call per cable modem and 2 calls per cable modem; and
FIG. 19 is a diagram broadly representing the applicability of the invention.



DETAILED DESCRIPTION OF SPECIFIC EMBODIMENTS
FIG. 1 illustrates a cable transmission system architecture that embodies principles of the invention. A number of downstream channels such as a channel 10 and a number of upstream channels such as a channel 11 are connected between a headend at which a cable modem termination system (CMTS) 12 is located and a plurality of cable modems (CMs) such a cable modem 13. application Ser. No. 09/430,821 filed on Oct. 29, 1999, the disclosure of which is incorporated fully herein by reference, describes a cable transmission system in which the invention can be implemented. As represented, downstream channel 10 carries information, such as television signals, EP data and control messages in MPEG packets and upstream channel 11 continuously from CMTS 12 to each of CM and upstream channel 11 carries bursts of data in minislots (MS) from a CM to CMTS 12. The upstream data includes data in assigned minislots 11a to be transmitted external to the system and data in contention minislots 11b to be used internally to request assignment of minislots 11a. 
In CM 13, a block 14 represents an upper layer such as a web browser or other source of data to be transmitted. The data is fed to block 14 from input queues 15, which store the received data to be transmitted upstream until it is processed by CM 13. Packet data units (PDUs) from upper layer 14 are coupled to output queues 16. Output queues 16 send to a cable modem scheduler (CMSC) 18 an indication of the queue state so CMSC 18 can piggyback a request in a region of data minislots 11a. CMSC 18 sends requests for minislots to a burst multiplexer 20, which forms the physical layer interface between CM 13 and upstream channel 11. CMSC 18 also transmits send indications to output queues 16 to transfer PDUs to burst multiplexer 20 at the appropriate time to fill the assigned time slots. Responsive to the requests from CMSC 18, burst multiplexer 20 sends requests for minislots to burst multiplexer 20 for transmission in contention minislots 11b and PDUs to burst multiplexer 20 for transmission in minislots 11a assigned as described below by grants from CMTS 12.
In CMTS 12, bursts of data are coupled from upstream channel 11 to a burst demodulator 22, which forms the physical layer interface between CMTS 12 and upstream channel 11. Burst demodulator 22 directs requests for minislots to a request queue 24 and PDUs to a block 26, which represents an upper layer such as a web browser or other data receiver. PDUs from upper layer 26 are sent to output queues 28 for external use. A contention slot allocator (CSA) 30 specifies which time slots are in the upstream channel are to be used as assigned data minislots 11a and contention minislots 11b. If there are no requests in queue 24, contention minislots 11b are assigned. The piggyback (PB) probability is sent from request queue 24 to CSA 30 to help CSA 30 determine the breakdown of upstream bandwidth into data minislots 11a and contention minislots 11b. The state of queues 24 is sent to call admission controller (CAC) 32, where voice calls are processed and a call admission signal is generated if the call is accepted. The call admission signal is sent in downstream channel 10 to the CM that is requesting a call admission. An upstream scheduler (USCH) 34 is connected to CAC 32 to control the management of voice calls. As discussed in more detail below, parameters for setting up the queues in USCH 34 are sent thereto by CAC 32 and USCH 34 acknowledges that the queues are set up. USCH 34 receives information from CSA 30 representative of the distribution of contention minislots (CMS). A block 36 monitors contention minislots 11b on upstream channel 11 on a continuous basis to detect a collision immediately if a collision occurs. In the event of a collision, block 36 sends a contention/no contention (C/NC) signal to a block 38, which performs a collision resolution algorithm (CRA). Block 36 sends a collision message (C/NC) on downstream channel 10 to enable the CM to resend the collided request. USCH 34 computes the minislots to be granted to the CM based on the requests received on upstream channel 11 and the CMS region, which are sent to a Map builder 40. The resulting MAPS generated by Map builder 40 are introduced into the MPEG transport stream of downstream channel 10 as control messages.
At CM 13, the MAP messages are recovered with the other control messages by a MPEG demultiplexer 42. The grants in the MAP messages and slot structure messages for the particular CM are separated and sent to CMSC 18 to control the allocation of data to the minislots 11a in upstream channel 11. The slot structure messages specify whether the respective slots are contention minislots or data minislots and whether the minislots are for the particular CM or another CM. The collision (C/NC) signal transmitted on downstream channel 10 and a CRA parameter derived from a control message are sent to a downstream CRA 44 for processing. Downstream CRA 44 sends the count of contention minislots Lo CM scheduler 18.
Reference is made to FIGS. 2A and 2B for a comparison between data service and voice service transmitted on a contention based, shared transmission medium such as a cable modem transmission system. Time is represented vertically and space is represented horizontally between a cable modem (CM) and a cable modem termination system (CMTS). The cable modem channel is opened according to the DOCSIS protocol. Then, as represented in FIG. 2A, data service involves a three-way handshake-the CM sends a request for bandwidth upstream in terms of minislots (MS) to the CMTS, the CMTS sends a grant of bandwidth downstream to the CM, and the CM sends data upstream to the CMTS in the granted bandwidth. This cycle is repeated by the cable modems depending on the data to be transmitted upstream. As represented by FIG. 2B, in a voice service the call is first set up by the CM, the call is then admitted by the CMTS, and unsolicited grants (USGs) are sent downstream at regular intervals from the CMTS to the CM without individual requests. Each time a USG is sent downstream, while a call is active, a voice packet is transmitted upstream in the granted bandwidth. The voice packets have a silence bit “S” that designates by its value whether the call is silent, i.e., inactive. If S=1 the call is active and if S=0, the call is inactive. The state of the silence bit is represented on the left side of FIG. 2B. During silent intervals, i.e., while a call is inactive, the CM sends a message to the CMTS that the voice call is inactive, as represented at 50 and bandwidth for that call is not granted in a USG. When an inactive call goes active again, the CM sends a message to the CMTS that the voice call is active, as represented at 52, in FIG. 2B. Then, bandwidth for that call is resumed in the USGs, as represented at 54. When a call is terminated at the CM, a delete call message is sent to the CMTS as represented at 56 and a call deleted message is sent to the CM. In practice, a number of voice calls from a CM are multiplexed and transmitted upstream to the CMTS as a unit. To conserve bandwidth the size of the grants in the USGs thus varies depending upon the number of active calls. For this purpose the value of S is transmitted upstream to the CMTS when the call activity changes. This can be done in different ways. One way is to piggyback the S value on another voice packet. Another way is to send the S value in a contention minislot (CMS). The state of the calls in process, active or silent, is maintained by queues at CMTS as described below to keep track of the size the grants as calls are admitted and deleted and as the calls go active and inactive.
An early indication of a call going silent is desirable so the CMTS reduces the grant size without delay and to minimize jitter. A codec is incorporated into each CM to convert the voice calls to binary voice packets. (Either one codec could operate on all the calls on a time shared basis or a separate codec could be provided for each call.) In either case, as shown in FIG. 3, to obtain the early indication, an analog voice signal is coupled by an input terminal 59 to a sampler 60 that operates at a sufficiently high rate to yield the desired voice quality. Sampler 60 is connected by an encoder 62 and a normally open switch 64 to an output terminal 66. The payload of the voice packet appears at output terminal 66. The early indication is given by a voice activity detector 68. There are a number of known ways to detect voice inactivity or silence, including for example determining if the average power of the voice signal is above or below a threshold value. The state of a call, active or inactive, in terms of the silence bit S, appears at a silence indicator terminal 70. When the voice signal is not above the threshold value, switch 64 is open so the payload does not appear at output terminal 66 and S=0. An early indication of voice activity is given because encoder 62 to bypassed. As stated the voice activity indications can be transmitted to the CMTS in one of number of ways.
In FIG. 4 a diagram (a) represents two consecutive upstream voice frames, Frame 1 and Frame 2, at a 10 millisecond (ms) packetization interval without any voice calls. It is assumed that the same type of codec is used to process each call; in this case the packetization interval and the grant size remain the same for all the calls. The voice frames are assumed to have a capacity of 64 calls. A diagram (b) illustrates the same two upstream frames carrying calls. A queue represented at 72 is located at the CMTS. The state of the queue represents the size of the grant of minislots that needs to be sent downstream by the USGs generated in the CMTS. The only parameter stored in queue 72 is the call Ids, which are needed to update the queue as voice calls are added and deleted and as voice calls go silent and reactivate. Frame 1 is assumed to carry 40 calls, C1–C40, having call IDs stored in queue 72. As the number of calls changes from upstream frame to frame, a search of the call Ids stored in queue 72 is conducted to identify and remove the terminating calls so the position of the remaining calls within the frame changes relative to its position in the previous frame. Assuming that calls C1 to C39 are terminated and that only call C40 remains in Frame 2 of diagram (b), i.e., a worst case condition, the position of call C40 jumps 39 call positions in Frame 2 relative to Frame 1, as illustrated in diagram (b). Extrapolating from this, the maximum jitter is equal to the packetization interval, i.e. 10 ms. In this situation the voice jitter must be buffered to compensated for jitter in the call data and this jitter tends to degrade the voice quality.
This voice jitter effect can be reduced by subdividing the upstream frames into a number of smaller phases and employing a separate queue for each phase. The jitter value can be bounded by selection of the phase size. At the time of making a call request, the SID of the cable modem can be used to specify the phase size and thus the maximum jitter value. As illustrated in a diagram (c), the 10 ms frames are subdivided into four 2.5 ms phases, namely Phases 1 to 4. Each of these phases is managed by a queue having a 16 call capacity. Assuming that the frame carries 40 calls, these calls are distributed so the queue of Phase 1 is full with 16 calls, the queue of Phase 2 is full with 16 calls, the queue of Phase 3 is half full with 8 calls, and the queue of Phase 4 is empty. Filling one queue to capacity before distributing calls to the next phase, as illustrated in diagram (c), makes it possible to use the remaining bandwidth in a frame for data transmission without unduly fragmenting the date. Calls do not cross phase boundaries when they are re-ordered. In contrast with diagram (b), if all the calls, except call C40, are terminated, for example, the location of call C40 changes by only four positions, as illustrated in a diagram (d), namely, to the edge of phase 3, instead of by 39 positions to the edge of the frame, as illustrated in diagram (b). In the worst case, a call would change by 15 positions, instead of 63 positions by virtue of the subdivision of the frames into phases, each of which is supported by a separate queue.
In the case of diagram (b), the maximum jitter that could be experienced by a call is 10 ms. In the case of diagram (d), the maximum jitter that could be experienced by a call is reduced to 2.5 ms. When a new call is requested, the maximum jitter could be specified by configuring the queues to limit the phases as illustrated.
Jitter can also be caused by silence suppression. If a voice stream is disabled by switch 64 (FIG. 3), a silence bit S in the corresponding upstream voice packet is set. Thus, the last voice packet, prior to the silent period, sends a signal in the voice packet upstream to CMTS 10. As a result, the contents of queue 30 is reduced to reflect a smaller grant size to account for the fact that the call from the cable modem has been silenced.
FIG. 5A illustrates phasing of Phases 0, 1, 2, and 3 at 5 ms intervals. The frame size is 20 ms. The four queues have a capacity of 5 ms. FIG. 5B illustrates subphasing wherein phases 0 and 2 are further split into two subphases each. As a result, four phases are spaced at intervals of 2.5 ms and two phases are spaced at intervals of 5 ms. The calls in four of the queues (those spaced at 2.5 ms intervals) have a lower jitter bound than the calls of the other two queues, but the tradeoff is that there is more fragmentation. This principle can be further extended to more than three levels, in each case subdividing into more phases.
FIGS. 6A to 6C illustrate voice header formats. FIG. 6A illustrates a voice payload 78 encapsulated in a voice over IP packet 79 that arrives at the CM. All fields in a VoIP header are either static or increment deterministically. The static fields and the initial values of the incremental fields are known at call set-up. As a result, the CMTS can regenerate the complete voice header. A reconstruction table at the CMTS is indexed by the voice call id and the cable modem id. As a result, the VoIP headers shown in FIG. 6A are suppressed at the cable modem before transmission to the CMTS and replaced in each packet with a single byte voice header that is transmitted with the voice payload. A specific example of reconstructing the RTP header is shown here: RTP regeneration: RTP time stamps in VOIP networks help in synchronizing end-systems to the source. RTP header is a 12 bytes long. Since voice packets are generated periodically, the RTP time stamp in the nth voice packet is given by: nth Time stamp=0th Time stamp+n* Packetization interval.
Given this periodicity, this time stamp can be suppressed at the CM and generated at the CMTS, thereby eliminating the RTP header in each voice packet. This amounts to 12 bytes of savings per voice packet. In summary, the VoIP headers are suppressed and replaced by a voice packet header comprising a silence bit 74 and a voice identification field 76. The voice transmission burst comprise a silence bit 74, a voice id field 76, and a voice payload 78. After transmission, the suppressed VoIP headers are expanded. The suppressed headers could be stored in a table and recovered from the table when expanded.
FIG. 6B illustrates concatenation of two voice channels at different bit rates. This reduces the size of the physical layer overhead because one physical layer header 80 is required for two voice packets 81a and 81b. 
FIG. 6C illustrates concatenation of voice channels and piggybacking requests (PB1 and PB 2) in a packet having a single header 82. The CMTS maintains the information of each call that is active. When the CMTS grants an upstream transmission to a burst, it concatenates multiple calls from the same CM into a single grant. The CMTS can demultiplex the voice calls from the Voice header. Given the fixed size of the voice packets, it can be determined how many piggybacks were added to the packet without requiring additional space to be allocated to indicate the number of piggybacks actually added to the packet.

    Total number of calls: N
    Number of active calls: Na
    Number of calls that go silent in this grant: n

NPB={Burst Size−(sum of (Na−n) packets+n*(silent packet))}/{Size of one PB}

The algorithm knows Na and n when it demultiplexes the voice packet. In the example shown in the figure, N=Na=2.

NPB=(36−(21+11))/2=2 which is the correct number of piggybacks in this voice burst.



FIG. 7 is a diagram of the initialization process for call admission control of multiple calls from multiple cable modems. As represented by a block 84 at initialization, a bit rate, a packetization interval, and a CM id are received. As represented by a block 86, the repetition interval (RI) is determined as the least common multiple of the voice condec packetization intervals. For example, if the the packetization intervals are 5 ms, 10 ms, and 20 ms, the RI is 20 ms and the jitter bound is 5 ms. As represented by a block 88, the number of phases is calculated from RI and the jitter bound, in this case, four phases. As represented by a block 90, the maximum number of slots in each queue is calculated, which is the number of minislots in the jitter bound, i.e., 16. As represented by a block 92, the queues are created and and the queue size is initialized, i.e., set to 16. As represented by a block 94, the call admission initialization process is then finished.
FIGS. 9 to 12 represent queues that are filled in different ways. In each queue, the cable modem id and the call id is indicated, e.g. “2:0” is cable modem “1” and call “0”.
FIG. 8 is a flow diagram of the call admission control process. With reference to FIG. 9, which represents the four queues operating in an unbalanced call admission, the following table shows how the states of the four phases change pursuant to the flow diagram of FIG. 8 as the calls (see FIG. 5C) are added:















State of
State of
State of
State of


Call No.
Phase 0
Phase 1
Phase 2
Phase 3



















No call
16
16
16
16


1
14
14
14
14


2
10
14
10
14


3
3
14
10
14


4
3
7
10
14


5
0
7
7
14


6
0
4
7
11









It should be noted that calls at a 5 ms interval are distributed to all the queues, calls at a 10 ms interval are distributed to every other queue, and calls at a 20 ms interval are distributed to one queue. Calls are distributed to fill the earlier phases first. Thus, in general one phase is fuller than the preceding phase, e.g., Phase 1 is filler than Phase 2 and Phase 2 is fuller than Phase 3. As these queues are filled a counter is decremented to reflect the state of the queue.
With reference to FIG. 10, which represents the four queues operating in a balanced call admission, the following table shows how the states of the four phases change pursuant to the flow diagram of FIG. 8 as the calls (see FIG. 5C) are added:















State of
State of
State of
State of


Call No.
Phase 0
Phase 1
Phase 2
Phase 3



















No call
16
16
16
16


1
14
14
14
14


2
10
14
10
14


3
10
7
10
14


4
10
7
10
7


5
7
7
7
7


6
4
7
4
7









It should be noted that the calls are distributed so the state of the queues is as balanced, i.e., as nearly the same, as possible. Referring to FIG. 10, it should be noted that queues one and three each have two calls for cable modem 1 and for cable modem 2. These calls can be concatenated and included in a single grant to reduce physical layer overhead.
FIG. 11 shows a distribution of calls that increases the opportunities to concatenate calls. FIG. 12 shows a distribution of calls that tends to place calls from different cable modems in different queues to increase the opportunities to piggy back calls.
FIGS. 13 TO 15 illustrate how to map the information in the queues onto a MAP for upstream transmission. FIG. 13 is system level diagram of how this process is accomplished. A queue 100 with a 0 priority, i.e., highest priority, feeds voice call data to a priority first-come, first-served (PFCFS) scheduler 102. Other queues 104 and 106 having lower priorities 1 to N respectively, feed other types of data to PFCFS 102. As represented by a block 108, the phases of the voice queues are scanned at a 5 ms rate to feed the voice call data into queue 100.
The described invention could be implemented in software or hardware. A software implementation may be somewhat easier to design and cheaper to build in small quantities. Although a hardware implementation may be more difficult to design, it may operate faster and the cost becomes less significant in large quantities. The described embodiment of the invention is only considered to be preferred and illustrative of the inventive concept; the scope of the invention is not to be restricted to such embodiment. Various and numerous other arrangements may be devised by one skilled in the art without departing from the spirit and scope of this invention. In general, as illustrated in FIG. 19 the invention is applicable to a communication system in which data stored in a plurality of input queues 120a, 120b, 120c, . . . , 120n represents data packets that are selectively transmitted by a switch 122 such as a wide area network to a plurality of output queues 124a, 124b, 124c, . . . , 124n. This data could be data to be transmitted externally of the system or other data such as scheduling data, In any case, the packetization interval could be divided into phases and the phases could be stored in a queue assigned to each phase. When viewed from the point of view of one of the output queues, the invention is applicable to a shared multi-point to point transmission system such as for example fixed wireless, fiber, or satellite.
This application claims priority to the following provisional applications:
U.S. Patent Ser. No. 60/182,470, entitled “intelligent Silence Suppression,” filed Feb. 15, 2000, by Gummalla et al., (still pending) (incorporated by reference in its entirety herein).
U.S. Patent Ser. No. 60/247,188, entitled “A Local Scheduling Mechanism for Cable Modems,” filed Nov. 9, 2000, by Sala et al., (still pending) (incorporated by reference in its entirety herein).
U.S. Patent Ser. No. 60/254,415, entitled “A Local Scheduling Mechanism for Cable Modems,” filed Dec. 8, 2000, by Sala et al., (still pending) (incorporated by reference in its entirety herein).
U.S. Patent Ser. No. 60/262,201, entitled “Voice Scheduling Algorithms,” filed Jan. 17, 2001, by Sala et al., (still pending) (incorporated by reference in its entirety herein).
U.S. Patent Ser. No. 60/262,203, entitled “Concatenation of Requests at CMTS,” filed Jan. 17, 2001, by Sala et al., (still pending) (incorporated by reference in its entirety herein).
This application claims priority to the following non-provisional application:
U.S. patent Ser. No. 09/427,792, entitled “System and Method for Multiplexing Data from Multiple Sources,” filed Oct. 27, 1999, by Limb et al., (still pending) (incorporated by reference in its entirety herein).
This application is related to the following non-provisional applications, all having the same filing date as the present application:
“Method, System and Computer Program Product for Scheduling Upstream Communications”, U.S. patent Ser. No. 09/783,404 by Gummalla et al. (incorporated by reference in its entirety herein).
“System and Method for Suppressing Silence in Voice Traffic over an Asynchronous Communication Medium,” U.S. patent Ser. No. 09/783,405 by Gummalla et al., (incorporated by reference in its entirety herein).
“System and Method for Combining Requests for Data Bandwidth by a Data Provider for Transmission of Data Over an Asynchronous Communication Medium,” U.S. patent Ser. No. 09/783,311 by Gummalla et al., (incorporated by reference in its entirety herein).
“Cable Modem System and Method for Specialized Data Transfer,” U.S. patent Ser. No. 09/783,403 by Bunn et al., (incorporated by reference in its entirety herein).

## Claims

1. A method for timing the transmission of unsolicited grants (USGs) of bandwidth to transmit voice packets on a shared transmission medium comprising the steps of:
initializing a control terminal to receive packets of voice calls having parameters including a bit rate, a packetization interval, and a call identification;
creating a plurality of queues corresponding to a plurality of phases defined at a sub-multiple of the packetization interval;
admitting voice calls to the control terminal;
distributing the voice calls among the queues in a predetermined order as the voice calls are admitted;
removing the voice calls from the queues as the voice calls are terminated; and
periodically issuing at the phases corresponding to the queues USGs that include a call identification and a grant of bandwidth sufficient to transmit the packets.

2. The method of claim 1, additionally comprising the step of deactivating a voice call in a queue when a silent period is detected in a queue so the size of the granted bandwidth excludes the deactivated voice call.

3. The method of claim 2, additionally comprising the step of reactivating a voice call in a queue when a detected silent period ends.

4. The method of claim 1, in which the voice calls have different packetization intervals and the number of phases equals the least common multiple of the different packetization intervals divided by the smallest packetization interval.

5. The method of claim 1, in which the control terminal is a cable modem termination system (CMTS) and the shared transmission medium is a cable transmission system, the method additionally comprising the steps of receiving the USGs at cable modems connected to the cable transmission system and transmitting voice packets from the cable modems to the CMTS responsive to the received grants.