Test 473 Orientation Guide 

for Major Entry-Level Jobs

Publication 60-A 

November 2004

PSN: 7610-05-000-4415
November 2004 i

Postal Service — A Great Place to Work

Welcome to the Test 473 Orientation Guide for Major Entry-Level Jobs. This guide explores certain

aspects of the examination process — a first step for employment consideration with the United States

Postal Service — an outstanding, award-winning service provider for the worldwide movement of

messages, merchandise, and money.

The Postal Service reaches everyone, everywhere, every day . . . . Dependability. Security. Value. That’s

what the Postal Service delivers to the American people. That’s what we have been delivering for more

than 200 years to all of our customers — like you. We give credit to all our employees whose hard work

and dedication enables us to achieve our mission.

To connect the nation through the personal, educational, literary, and business correspondence of the

people . . . to provide prompt, reliable, and efficient services to patrons in all areas . . . and to render

postal services to all communities.

We strive to make the Postal Service a great place to work and a great place for our customers to do

business.
Test 473 Orientation Guide for Major Entry-Level Jobs

ii Publication 60-A

Copyright Protection

The Postal Service controls all copyright in the Test 473 Orientation Guide for Major Entry-Level Jobs.

We provide this test orientation guide to help you apply for certain Postal Service jobs. This test

orientation guide is not for use by anyone interested in making profits off scam projects that exploit

hopeful applicants.

This test orientation guide is published in paper and is also available on the Internet. You may make

copies of the paper version or download the complete online version or portions of the test orientation

guide for personal, noncommercial, or nonprofit use. Other uses are not permitted. Copies of the test

orientation guide may not be sold or distributed as part of any service or product for which a fee is

charged, or in connection with such products or services. This guide may not be distributed by any person

or organization that claims to help people: (1) prepare for or score well on Postal Service tests, (2) get

hired by the Postal Service, or (3) find Postal Service job openings.

By clicking the button in the online version that says “I agree,” you agree to these restrictions. You may

not see or use the test orientation guide unless you agree to the copyright restrictions.
November 2004 iii

Contents

Postal Service — A Great Place to Work i . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Copyright Protection ii . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Test 473 for Major Entry-Level Jobs 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

What distinguishes the Postal Service from other service organizations . . . 1 . . . . . . . . . . . . . . . 

What this test orientation guide offers . . . 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Consumer alert . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Don’t fall for these rip-offs . . . 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Get help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

What this test orientation guide does not do . . . 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

What test 473 is about . . . 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Why we test our potential employees . . . 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

What our major entry-level jobs and related testing requirements are . . . 3 . . . . . . . . . . . . . . . . . 

What advantages exist for veterans seeking Postal Service employment . . . 3 . . . . . . . . . . . . . . 

What a qualifying test score is . . . 4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Where to look for announcements of tests for entry-level jobs . . . 4 . . . . . . . . . . . . . . . . . . . . . . . . 

How to schedule yourself to take test 473 . . . 4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

How to get reasonable accommodation for the test . . . 4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

What happens when you qualify on test 473 . . . 4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

What is required to meet further eligibility and suitability requirements . . . 5 . . . . . . . . . . . . . . . . 

Examination Process Flowchart 6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

What to do before taking the test . . . 7 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

What you can learn about testing . . . 7 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Where answer sheets and answers to sample exercises are . . . 7 . . . . . . . . . . . . . . . . . . . . . . . . . 

What the actual entry-level battery 473 covers . . . 8 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Contents of entry-level battery 473 8 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

How to plan for entry-level battery 473 . . . 8 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Part A: Address Checking 9 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Completing Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Scoring Answers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Reducing Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Address Checking Sample Questions 10 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Completing Exercise Set 1, Address Checking 11 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
Test 473 Orientation Guide for Major Entry-Level Jobs

iv Publication 60-A

Part B: Forms Completion 14 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Completing Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Scoring Answers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Reducing Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Forms Completion Sample Questions 15 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Completing Exercise Set 2, Forms Completion 16 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Part C: Coding and Memory 20 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Completing Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Scoring Answers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Reducing Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Explanation of Coding Guide 22 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Coding Sample Questions 23 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Completing Exercise Set 3, Coding 24 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Completing Exercise Set 4, Memory 26 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Part D: Personal Characteristics and Experience Inventory 28 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Completing Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Scoring Answers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Reducing Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Appendix A — Test Orientation Guide Answers 30 . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Appendix B — Test Orientation Guide Answer Sheet 31 . . . . . . . . . . . . . . . . . . . . . . 
November 2004 1

Test 473 for Major Entry-Level Jobs

What distinguishes the Postal Service from other service

organizations . . .

Our employees are our most valuable asset, and we want the best possible workforce to carry out our

mission. The Postal Service is unique because:

We handle more than 202 billion pieces of mail a year.

We are over 700,000 career employees serving the American public. That makes the Postal Service

one of the nation’s largest civilian employers.

We operate more than 37,000 Post Offices and have a fleet of more than 200,000 vehicles to pick

up, transport, and deliver mail in the U.S.

We use commercial airlines to carry 10.5 million pounds of mail a day. That makes us the airlines’

biggest shipper.

We deliver directly to 141 million addresses 6 days a week, and 7 million customers visit our Post

Offices every day.

What this test orientation guide offers . . .

In this guide, we familiarize you with the testing process and its key features so that you:

Know what to expect on the test and are prepared to do your best.

Have a better chance of success.

Understand the testing process and are less likely to be victimized by advertisements for fraudulent

Postal Service jobs or exam scams (see Consumer alert . . .).

Can take test 473 feeling more confident and at ease.

Consumer alert . . .

You never have to pay for information about job vacancies or employment opportunities with the

Postal Service!

But scam artists are victimizing people by selling information about federal job opportunities. They

advertise in classified sections of newspapers and offer — for a fee — to help job seekers find and apply

for federal jobs. Some even try to confuse consumers with names similar to federal agencies, such as

U.S. Agency for Career Advancement or the Postal Employment Service.
Test 473 Orientation Guide for Major Entry-Level Jobs

2 Publication 60-A

These scam artists may also lie about the availability of federal job openings. If someone alerts you to a

Postal Service job, check with the local Postal Service facility or on the Internet at

www.usps.com/employment to determine whether or not a job is available and an exam is required for

eligibility.

The Postal Service does not charge application fees or guarantee employment.

Don’t fall for these rip-offs . . .

It’s deceptive for anyone to guarantee a high score on Postal Service entrance tests. The Federal Trade

Commission (FTC), the U.S. Office of Personnel Management, and the Postal Service urge job seekers to

avoid falling for deceptions like these:

Classified ads or verbal sales pitches that imply an affiliation with the federal government, or

guarantee high test-scores or jobs.

Ads that offer information about hidden or unadvertised federal jobs.

Ads that refer to a toll-free number. An operator encourages you to buy a valuable booklet

containing job listings, practice test questions, and tips for entrance exams.

Toll-free numbers that direct you to other pay-per-call numbers for more information. Under federal

law, any solicitations for pay-per-call numbers must contain full disclosures about cost. Also, the

solicitation must make clear if there is an affiliation with the federal government. You must have a

chance to hang up before you incur any charges.

Get help . . .

If you have concerns about a company’s advertisement for employment services, contact:

Federal Trade Commission: 1-877-FTC-HELP (382-4357) or on the Internet at http://www.ftc.gov

U.S. Postal Inspection Service: local office listed in the blue (Government) pages of the local

telephone directory.

Your state attorney general or local Better Business Bureau.

What this test orientation guide does not do . . .

The sample exercises provided are neither practice tests, nor simulations of actual testing conditions for

test 473. However, they do resemble the actual test in style and format.

Note: Completing the sample exercises does not ensure an increase in your test score or in your

aptitude to perform Postal Service work. Neither does attending workshops nor studying exam

techniques.

What test 473 is about . . .

Postal Service exams, like test 473, are opened to the public to meet local staffing needs. Entry-level tests

examine general aptitude and/or characteristics, not knowledge of facts. The test provides a screening

process on job-related criteria for job applicants and allows applicants to compete for positions.
November 2004 3

Why we test our potential employees . . .

Postal Service employees deliver billions of pieces of mail each day and provide service to millions of

Americans. Certain skills and abilities related to providing such service, checking addresses, sorting, and

delivering mail are needed to move this volume of mail quickly and accurately. Test 473 helps identify

individuals with important job-related experience, abilities, and personal characteristics.

What our major entry-level jobs and related testing

requirements are . . .

Most Postal Service career opportunities involve sorting and delivering mail. The following list offers a

brief description of these positions and required testing. Other Postal Service jobs — e.g., office clerical

and skilled maintenance — require different tests that are not covered by this guide.

City Carrier: Delivers and collects mail on foot or by vehicle providing customer service in a

prescribed area, outdoors in all types of weather. Carriers may be required to carry mailbags on

their shoulders. A mailbag full of mail can weigh up to 35 pounds. Carriers have to load and unload

trays and containers of mail and parcels weighing up to 70 pounds. Carrier duties require

prolonged standing, walking, and reaching.

City carrier applicants must have a current valid state driver’s license, a safe driving record, and at least

two years of documented driving experience.

Mail Processing Clerk: Operates and monitors performance of automated mail processing

equipment or performs manual sorting of mail. Mail processing clerks collate, bundle, and transfer

processed mail from one area to another, sometimes involving heavy lifting or transport of heavy

containers.

Mail Handler: Loads and unloads containers of mail. Mail handlers transport mail and empty

equipment throughout the building. Mail handlers also open and empty containers of mail. Mail

handlers repeatedly lift and carry parcels and containers weighing up to 70 pounds and push heavy

rolling containers.

Sales, Services, and Distribution Associate: Provides direct sales and customer support

services in a retail environment and performs distribution of mail. The associate must successfully

complete an on-the-job training program.

What advantages exist for veterans seeking Postal

Service employment . . .

We examine and select applicants for employment in compliance with legal and regulatory requirements,

including entitlements required in the Veterans’ Preference Act of 1944. This law influences our

administrative structure for examining and hiring applicants, particularly certain veterans and some family

members of disabled or deceased veterans who have met the requirements for veterans’ preference.

Entitlements can include the following:

Addition of either 5 or 10 points to competitive test scores (see What a qualifying test score is...).

Priority in selection decisions and an opportunity to compete in exams not open to the general

public.
Test 473 Orientation Guide for Major Entry-Level Jobs

4 Publication 60-A

What a qualifying test score is . . .

Test 473 requires a minimum score of 70. Acceptable test scores range from 70 to 100 and are called the

basic rating. Veterans’ Preference Act of 1944 requirements may add points to the basic rating. If points

are added, the basic rating is called the final rating.

If an applicant is not entitled to veterans’ preference, the basic and final ratings are identical.

Where to look for announcements of tests for entry-level

jobs . . .

Test dates for test 473 are publicized widely, including as follows:

On the Postal Service Internet home page: www.usps.com/employment.

On public bulletin boards in Post Offices and in local, federal, and state municipal buildings.

At State employment offices.

On local television, in the newspaper, and in radio advertisements.

Through community groups, including minority, women, and veterans’ organizations.

How to schedule yourself to take test 473 . . .

During the opening period indicated on the test announcements for test 473, schedule yourself to take

test 473 by accessing the job posting on www.usps.com/employment or by calling the toll-free telephone

number provided. The Internet and phone system prompt you through the application process, request

the announcement number, and ask for other required application information.

At least 1 week before the test date, we will mail you a scheduling package that indicates when and

where to report for the test. We will also include applicant instructions and sample questions.

How to get reasonable accommodation for the test . . .

The Postal Service considers requests for reasonable accommodations by qualified job applicants with

disabilities on a case-by-case basis. If you need a reasonable accommodation, please immediately notify

the contact person identified in the test scheduling materials.

What happens when you qualify on test 473 . . .

A passing score on test 473 qualifies you to continue in the hiring process but does not guarantee

employment with the Postal Service. If you qualify, we list your name on an entrance register — a

resource to help us consider applicants for vacant positions. Your name appears on the register with other

applicants who passed the test.

By law, disabled veterans with passing scores are listed at the top of the register ahead of other

applicants who passed the exam. All other veterans’ preference applicants and nonpreference applicants

are listed in descending order of their final ratings (with veterans’ preference points added, if applicable).

Veterans’ preference applicants are listed ahead of nonpreference applicants with the same final rating.
November 2004 5

What is required to meet further eligibility and suitability

requirements . . .

The Postal Service must ensure the public’s trust and confidence by maintaining the security and

reliability of the mail. The public has the right to expect the Postal Service to maintain the privacy of the

mail. Postal Service employees have the right to expect a safe environment in which to work. Thus, Postal

Service employees must have integrity and be honest, trustworthy, reliable, and courteous.

Therefore, applicants must meet the following eligibility requirements to continue the hiring process:

Age — 18 years old at the time of appointment or 16 years old with a high school diploma.

Citizenship — U.S. citizens or permanent resident aliens.

Basic competency in speaking and reading English.

Selective Service — Males born after December 31, 1959, must be registered with the Selective

Service System when they reach their 18th birthday.

Drug screen.

Driving record for jobs requiring driving.

We further screen applicants who meet the eligibility requirements to determine their suitability, which

includes looking at these factors:

Review of employment history.

Review of military history, if applicable.

Criminal records check. 
Test 473 Orientation Guide for Major Entry-Level Jobs

6 Publication 60-A

Examination Process Flowchart

The following flowchart provides a visual overview of the examination process:

Postal Service

announces

examination

openings

You apply for test 473 if interested in testing for:

City Carrier

Mail Handler

Mail Processing Clerk

Sales, Services, and Distribution Associate

You receive notice of test

date, time, location, and other

examination information

You take test 473

Your test results are scored

by the National Test

Administration Center

Passed or failed

test 473

You receive notification of

eligible rating

Your name is placed on

appropriate hiring register

in numerical order from

high to low, including any

points for veterans’

preference

You do not receive further

job consideration under

this examination

announcement for test

473

You receive notification of

ineligible rating

passed failed
November 2004 7

What to do before taking the test . . .

We suggest that you do the following before taking the test:

Get a good night’s sleep

To be rested and prepared, it is important to get adequate sleep the night before you take the test.

Eat a light, nutritious meal

Although you may be a bit nervous before leaving to take the test, it is important to eat a light and

nutritious meal. By doing so, you will increase your energy level.

Review directions to the test site

If you are driving to the test site, review the directions and make sure adequate parking is available. If you

are using public transportation, check the arrival and departure times. If you are being driven, give the

driver directions and remind the driver of your schedule.

What you can learn about testing . . .

Complete the sample exercises to learn about the process for taking test 473, regarding:

Scoring rules — correct answers only or penalty for guessing.

Mental demands — recognition, memory, and speed.

Mechanics of taking the tests — timing, number of items, and proper use of answer sheet.

Where answer sheets and answers to sample exercises

are . . .

Appendix A contains the answers to all exercises. The questions and answers are merely examples

similar to what you find on test 473.

Note: The method you use to identify answers may differ from approaches suggested in this guide.

Appendix B is the answer sheet for recording answers and practicing the mechanics of taking the 

test — darkening circles to indicate your answer choice.
Test 473 Orientation Guide for Major Entry-Level Jobs

8 Publication 60-A

What the actual entry-level battery 473 covers . . .

In the actual test 473, the examiner provides instructions for completing each part. You must work on one

part of test 473 at a time. If you finish a part of the test before time is called, you are not allowed to

proceed to another part of the test or return to a part of the test you previously completed.

The following table describes the test parts, time allotted for completion of each test part, number of

items, and subject matter covered.

Contents of entry-level battery 473

1

Test Part

2 Number of

Items

3 Time

Allowed

4 Subject Matter

Covered

Part A

Address Checking 60 11 min. Determine whether twoaddresses are the same.

Part B

Forms Completion 30 15 min. Identify information for correctlycompleting forms.

Part C

Section 1 — Coding 36 6 min. Identify the correct code toassign for an address.

Part C

Section 2 — Memory 36 7 min. Memorize codes to be assignedto a range of addresses.

Part D

Personal Characteristics

and Experience Inventory

236 90 min. Tendencies toward job-related

characteristics and experience.

How to plan for entry-level battery 473 . . .

Important: The sample parts A through D of this orientation guide and the exercises that follow resemble

actual parts and exercises in test 473. Read the material for completing tasks, scoring answers, and

reducing scoring errors in these sample sections and complete the sample exercises.
November 2004 9

Part A: Address Checking

Completing Tasks

Part A of test 473 consists of 60 items to be completed in 11 minutes. This is a test of your ability to

compare two lists quickly and accurately. You will be shown a Correct List that contains addresses and

ZIP codes. A List to be Checked will appear next to the Correct List. The List to be Checked also

contains addresses and ZIP codes. The List to be Checked should be exactly the same as the Correct

List, but it may contain errors.

Your task is to compare the information in each row of the List to be Checked with the Correct List.

Decide if there are No Errors, an error in the Address Only, an error in the ZIP Code Only, or an error in

Both the address and the ZIP code. Each row of information is an item.

Note: Speed and accuracy are important for this section.

Scoring Answers

Your score for Part A of test 473 is based on the number of items that you answer correctly minus

one-third of the number of items that you answer incorrectly. Your score depends on how many items in

the lists you can accurately compare in the time allowed. You may not be able to finish all of the items

before time runs out, but you should do your best to finish as many as you can with a high degree of

accuracy. There is a penalty for guessing on this part of the test. It will NOT be to your advantage to

guess randomly. However, if you can reject one or more responses as clearly incorrect, it will generally be

to your advantage to guess from among the remaining responses.

Reducing Errors

Here are suggestions to help you reduce errors on Part A of the test:

Work as quickly and accurately as possible. Although you’re not expected to answer all items in

the time allowed, do your best and answer as many as possible.

Identify correct and incorrect information in the address and/or ZIP code quickly (as expected

on the job).

Do not lose your place. As you quickly answer items, it can be easy to lose your place. Consider

holding your pencil with your writing hand on the answer sheet directly on the item number being

answered. After answering an item, move your pencil to the next number. Use your other index

finger to keep track of items as they are answered.

Concentrate on the item you are working on. Do not allow your eyes to wander around the page.

Remain focused on one item at a time. Periodically, check to see that you are working on the same

item that you are marking on your answer sheet.
Test 473 Orientation Guide for Major Entry-Level Jobs

10 Publication 60-A

Address Checking Sample Questions

Look at the row of information for Sample Question 1, which is labeled “S1” below. Compare the List to

be Checked with the Correct List. Decide if there are No Errors, an error in the Address Only, an error

in the ZIP Code Only, or an error in Both the address and the ZIP code. Record your response in the

Sample Answer Grid below. Continue comparing the two lists and recording your responses for “S2”,

“S3”, and “S4”.

A. No Errors B. Address Only C. ZIP Code Only D. Both

Correct List List to be Checked

Address ZIP Code Address ZIP Code

S1. 123 1st Street

Minneapolis, MN 55401 123 1st StreetMinneapolis, MN 55411

S2. 800 King Street

Macon, GA 31201-1267 800 Kong StreetMacon, GA 31201-1267

S3. 1919 Jackson Ave.

Sun Park, CA 93966 1919 Jackson Ave.Sun Park, CA 93966

S4. 214 Macy Ave.

Brighton, TX 79411 214 Macy Ave.New Brighton, TX 79911

Sample Answer Grid Completed Sample Answer Grid

S1. A B C D S1. A B C D

S2. A B C D S2. A B C D

S3. A B C D S3. A B C D

S4. A B C D S4. A B C D

Notice that the Completed Sample Answer Grid on the right side of the page shows the correct responses

filled in.

In row S1, the address in the List to be Checked is exactly the same as the address in the Correct List.

However, the ZIP code contains an error. The List to be Checked shows “55411”, but the Correct List

shows “55401”. Therefore, the correct answer for Sample Question 1 is “C. ZIP Code Only”.

In row S2, the List to be Checked contains an error in the address. It shows “800 Kong Street”, but it

should be “800 King Street”, as shown in the Correct List. The ZIP code in the List to be Checked is

exactly the same as the ZIP code in the Correct List. Therefore, the correct answer for Sample Question

2 is “B. Address Only”.

In row S3, the address and the ZIP code in the List to be Checked are exactly the same as the address

and ZIP code in the Correct List. Therefore, the correct answer for Sample Question 3 is “A. No Errors”.
November 2004 11

In row S4, both the address and the ZIP code contain an error. The List to be Checked shows “New

Brighton, TX” for the address, but the Correct List shows “Brighton, TX”. The List to be Checked shows

“79911” as the ZIP code, but the Correct List shows “79411”. Therefore, the correct answer for Sample

Question 4 is “D. Both”.

Completing Exercise Set 1, Address Checking

Step 1: Remove Appendix B, Test Orientation Guide Answer Sheet.

Step 2: Complete Exercise Set 1, Address Checking.

Move through the rows by checking the List to be Checked against the Correct List. Work as

quickly and as accurately as possible.

Time yourself on this exercise. You should stop after 5 minutes. You may not be able to finish all of

the items in this exercise in that time, but practicing with a time limit will give you a better feel for the

actual test administration.

Note: You may find errors in numbers, abbreviations, and words — all types of address-checking

errors.

Your task is to:

Compare numbers, abbreviations, and words in addresses and ZIP codes.

Determine if each block (either address or ZIP code) is correct or incorrect.

Mark A, B, C, or D, respectively for No Errors, errors in the Address Only, errors in the Zip Code

Only, or errors in Both the address and ZIP code.

Step 3: When you finish exercise set 1, check your answers in appendix A.
Test 473 Orientation Guide for Major Entry-Level Jobs

12 Publication 60-A

Exercise Set 1: Address Checking

A. No Errors B. Address Only C. ZIP Code Only D. Both

Correct List List to be Checked

Address ZIP Code Address ZIP Code

1. 4259 Mahoney Ct.

Charlottesville, VA 22902-2299 4259 Mahoney Ln.Charlottesville, VA 22902-0299

2. 7328 Woodruff Cir.

Seattle, WA 98104 7823 Woodruff Cir.Seattle, WA 98104

3. 1425 Rainbow Rd.

Wichita, KS 67271-4257 1425 Rainbow CurveWichita, KS 67271-4257

4. 3125 Ebel Terrace

Barrow, AK 72999-3794 3125 Ebel TerraceBarrow, AK 72999-3749

5. 14 Heather Cir. #315

Portland, OR 97204-3195 14 Heather Cir. #315Portland, OR 98204-3195

6. 27145 49th Ave. S.

Springfield, IL 62797 27145 49th Ave. S.Springfield, IL 62797

7. 10 Wentworth Way

Little Rock, AR 72259 10 Wentworth WayLittle Rock, AR 72259

8. 5549 E. Riverwalk Ln.

Meridian, MS 39302-9942 5549 E. Riverview Ln.Meridian, MS 39320-9942

9. 65 Stilfield Pkwy.

Portland, ME 04102 65 Silfield Pkwy.Parker, ME 04101

10. 1974 Lucia Lane

Baltimore, MD 21024-2543 1974 Lucia LaneBaltimore, MD 24024-2543

11. 7219 Main Street

Juneau, AK 99821 7219 Main StreetJuneau, AK 99834

12. 155 42nd St.

New York, NY 10005-1267 155 52nd St.New York, NY 10005-1267

13. 12000 Myers Road

Fort Myers, FL 33906-0001 12000 Myers RoadFort Myers, FL 33906-0001

14. 888 79th Street

Detroit, MI 48203-5341 666 79th StreetDetroit, MI 48203-5341

15. P.O. Box 41

Cooperstown, MA 01911 P.O. Box 14Cooperstown, MA 01911
November 2004 13

A. No Errors B. Address Only C. ZIP Code Only D. Both

Correct List List to be Checked

Address ZIP Code Address ZIP Code

16. 9972 Harris Dr.

Lakeland, FL 33879-1199 9972 Harris Dr.Lakeland, FL 33879-0099

17. 1000 Woodley Place

Newcastle, PA 15504 1000 Woodland PlaceNewcastle, PA 15504

18. 1425 Chain Bridge Rd.

Eustis, KS 67248-0001 1425 Chain Bridge Dr.Eustis, KS 67248-0001

19. 9679 Angoff Terrace

Centerdale, RI 02908-3794 9679 Angoff TerraceCenterdale, RI 02909-3794

20. 14 Fraternity Cir. 

Kingston, ME 05145-1222 14 Fraternity Cir. Kingston, MN 05145-1232

21. 55541 First Ave. S.

Springfield, MO 65863 55541 Front Ave. S.Springfield, MO 65863

22. 54 Wellesley Ave.

Middleton, CA 95436 54 Wellesley Ave.Middletown, CA 95436

23. 1095 Ave. of the

Americas 

New York, NY

10004-4872

1095 Ave. of the

Americas 

New York, NY

10004-4872

24. P.O. Box 9811

New Brunswick, ME 04873 P.O. Box 91811New Brunswick, ME 04783

25. 22 Liberty St.

Meriden, CT 06450 22 Liberty St.Meriden, CT 06550

26. 266 Main St.

Cumberland, ME 04021-9754 267 Main St.Cumberland, ME 04022-9754

27. 1530 Harden St.

Anderson, SC 29201 1530 Harden St.Andersen, SC 29201

28. 1400 Kettering Tower

Dayton, OH 45423 1400 Ketering TowerDayton, OH 45423

29. 340 Ocean Dr.

Juno Beach, FL 33408 340 Ocean Dr.Juno Beach, FL 33498

30. 263 Tompkins Ave.

Brooklyn, NY 11221 263 Tompkins Ave.Brookline, NY 11121
Test 473 Orientation Guide for Major Entry-Level Jobs

14 Publication 60-A

Part B: Forms Completion

Completing Tasks

Part B of test 473 consists of 30 items to be completed in 15 minutes. This is a test of your ability to

identify information needed to complete forms similar to those used by the Postal Service. You will be

shown several forms on this test, along with several items about what information is required to complete

each form. Each part of the form is labeled (for example, 7 and 7a).

Scoring Answers

Your score for Part B of test 473 is based on the number of items that you answer correctly. There is no

penalty for guessing on this part of the test. It is generally to your advantage to respond to each item,

even if you have to guess.

Reducing Errors

Here are suggestions to help you reduce errors on Part B of test 473:

Study each form carefully — Each of the forms in this test part is different and calls for different

information in the various sections. You should take time to study the forms carefully before

responding to the items to be sure that you know what information is desired.

Consider answering items you know and answer other items later. If you return to an item, take

extreme care to make sure that you are marking the correct answer on your answer sheet. It is easy

to lose your place and darken the wrong circle.

As time permits, go back and attempt to answer the more difficult items. If you have narrowed

a difficult item down to one or two choices, you may want to make an educated guess.
November 2004 15

Forms Completion Sample Questions

Look at the sample form and questions shown below. Please study the form and complete the sample

questions. Mark your answers in the Sample Answer Grid.

Sample Form

1. Last Name 2. First Name

3. Street Address

4. City 5. State 6. ZIP Code

7. Date

7a. Month 

7b. Day

7c. Year

8. Amount Paid

$ 

Where should the last name be

entered on this form?

A. $42.30

B. 2004

C. April

D. 55442

A. Box 1

B. Box 2

C. Box 3

D. Box 4

S1. Which of these is a correct entry for

Line 7a?

S2.

Sample Answer Grid Completed Sample Answer Grid

S1. A B C D S1. A B C D

S2. A B C D S2. A B C D

In the Sample Form, Box 1 is labeled “Last Name”. Therefore, the correct answer for Sample Question 1

is “A. Box 1”. In the Sample Form, Line 7a asks for a month, and April is the only month among the

answer choices. Therefore, the correct answer for Sample Question 2 is “C. April”. Notice that the

Completed Sample Answer Grid on the right side of the page shows the correct responses filled in.
Test 473 Orientation Guide for Major Entry-Level Jobs

16 Publication 60-A

Completing Exercise Set 2, Forms Completion

Step 1: Remove Appendix B, Test Orientation Guide Answer Sheet (if you have not already done so).

Step 2: Complete Exercise Set 2, Forms Completion.

Give yourself 7 minutes to complete this exercise. While this test part is designed to allow sufficient

time to read and review each form, it is important to practice responding to the items within a

reasonable time period.

Read each form and answer the items based upon the information provided.

Mark your Test Orientation Guide Answer Grid for Part B appropriately.

Step 3: When you finish exercise set 2, check your answers against those in appendix A. 

Exercise Set 2: Forms Completion

Sample Form 1

Attempted Delivery Notice

1. Today’s Date 3a. Sender’s Name

2. Date Item(s) Sent 3b. Sender’s Address

4.  If checked, someone must be present at the time of delivery to sign for item(s)

5. Enter number of each

5a. _____ Letter

5b. _____ Magazine/Catalog

5c. _____ Large envelope

5d. _____ Box

6. Postage

6a.  If checked, there is postage due on the item(s)

6b. _______________ Amount due

7. Delivery

7a.  Item(s) will be redelivered tomorrow

7b.  Please pick up the item(s) at your local Post Office. The item(s) will be available after:

7c. Date ______________________ 7d. Time _______________________
November 2004 17

Where would you enter the

sender’s address?

A. Box 4

B. Box 6a

C. Box 7a

D. Box 7b

A. Box 1

B. Box 2

C. Box 3a

D. Box 3b

1. Where would you indicate that the

customer must pick up the item at

the Post Office?

5.

Which of these would be a correct

entry for Box 4?

A. A check mark

B. “2”

C. “$4.80”

D. “12/6/04”

2.

A. Box 1

B. Box 2

C. Line 6b

D. Line 7c

3.

Which of these would be a correct

entry for Line 7d?

A. “502 Maple Street,

Chicago, Illinois 67114”

B. A check mark

C. “3:00 p.m.”

D. “$1.05”

4.

You could enter a date in each of

the following boxes EXCEPT

which?

A. “12/4/04”

B. “Tyler’s Animal World

C. “7232 Stevens Street,

Madison, Wisconsin

55301”

D. “2:00 p.m.”

Which of these would be a correct

entry for Box 3a?

6.

A. Enter “1” in Line 5a

B. Enter “1” in Line 5b

C. Enter “1” in Line 5c

D. Enter “1” in Line 5d

How would you indicate that there

is one catalog to be delivered?

7.
Test 473 Orientation Guide for Major Entry-Level Jobs

18 Publication 60-A

Sample Form 2

Mass Mailing Receipt

1. Date 4. Name of Permit Holder

2. Post OfficeZIP Code5. Address of Permit Holder

3. 5-digit Permit Number 6. Telephone Number of Permit Holder

7. Processing Category (check one)

7a.  Letters

8. Total Number of Pieces

7b.  Flats

7c.  Automation Flats

9. Total Weight

7c.  Automation Flats

7d.  Parcels 9a. ____ pounds 9b. ____ ounces

10. 2-digit Cost Code

11. Total Paid

$ _______________
November 2004 19

Rebecca Hanson holds the

mass mailing permit. Where

would you indicate this? A. “10/19/04”

B. “Olson Boats”

C. “620 Deer Trail Court,

Fort Dodge, Iowa

50852

D. A check mark

A. Box 4

B. Box 5

C. Box 6

D. Box 8

8. Which of these would be a

correct entry for Box 5?

12.

Where would you indicate that

75,000 pieces were sent?

A. Box 3

B. Box 8

C. Line 9a

D. Line 11

9.

A. Put a check mark in Box 7a

B. Put a check mark in Box 7b

C. Put a check mark in Box 7c

D. Put a check mark in Box 7d

The total paid was $328.46.

Where would you indicate this?

A. Box 8

B. Line 9a

C. Box 10

D. Line 11

How would you indicate that the

processing category is “flats”?

A. “55312-6872”

B. “352-714-8990”

C. “90843”

D. “32”

Which of these would be a

correct entry for Box 10?

13.

A. Box 2

B. Box 3

C. Box 6

D. Box 10

The Post Office ZIP Code is

76412. Where would you

indicate this?

14.

A. Box 3

B. Box 7c

C. Box 8

D. Line 11

A number would be a correct

entry for every box EXCEPT

which?

15.

10.

11.
Test 473 Orientation Guide for Major Entry-Level Jobs

20 Publication 60-A

Part C: Coding and Memory

Completing Tasks

Part C of test 473 consists of two sections. The Coding section consists of 36 items to be completed in 6

minutes. The Memory section consists of 36 items to be completed in 7 minutes.

This is a test of your ability to use codes quickly and accurately, both with a coding guide visible and from

memory without using a guide. You will be shown a coding guide, along with several items that must be

assigned a code. To the best of your ability, you must look up the correct code for each item and record

your response on the answer sheet accurately and quickly. During the first section of the test part, you will

be allowed to look at the coding guide while you assign codes. During the second section of the test part,

you must assign codes based on your memory of the same coding guide. While the coding guide is

visible, try to memorize as many of the codes as you can. These are the same codes that will be used in

the memory section.

Note: During the actual test:

You are NOT permitted to look at the codes when answering the items in the Memory section.

You are NOT permitted to write down any addresses during the memorization period.

Scoring Answers

Your score for Part C of test 473 is based on the number of items that you answer correctly minus

one-third of the number of items you answer incorrectly. In both sections of this test part, your score

depends on how many items you can accurately assign a code in the time allowed. You may not be able

to assign a code to all of the items before time runs out, but you should do your best to assign codes to as

many items as you can with a high degree of accuracy. There is a penalty for guessing on this test. It will

NOT be to your advantage to guess randomly. However, if you can reject one or more responses as

clearly incorrect, it will generally be to your advantage to guess from among the remaining responses.
November 2004 21

Reducing Errors

In the actual test, you have several opportunities to work with the coding guide and practice memorizing

the codes for each range of addresses before answering items on them based upon memory. Listen to

the administrator’s instructions. Do not become frustrated or discouraged — remain focused. Here are

more suggestions to help you reduce errors on Part C of test 473:

Consider answering items you know and answer other items later. Remember that you have a

time limit for completing the items.

As time permits, go back and attempt to answer the more difficult items. If you have narrowed

a difficult item down to one or two choices, you may want to make an educated guess. If you return

to an item, take extreme care to make sure that you are marking the correct answer on your answer

sheet. It is easy to lose your place and darken the wrong circle.

Random guessing will probably not help your score. But, if you can eliminate one or more

alternatives, it may be to your advantage to guess.

Work as quickly and accurately as possible. You are not expected to answer all items in the time

allowed.

Fully use the practice opportunities and memorization periods you are given to practice

memorizing the codes.
Test 473 Orientation Guide for Major Entry-Level Jobs

22 Publication 60-A

Explanation of Coding Guide

CODING GUIDE

Address Range Delivery Route

1 – 99 Anywhere Lane

10 – 200 Calico Ave.

5 – 15 N 42nd Street

A

100 – 200 Anywhere Lane

16 – 30 N 42nd Street

B

10000 – 12000 Graham Ave.

1 – 10 Rural Route 1

201 – 1500 Calico Ave.

C

All mail that doesn’t fall in one of the

address ranges listed above D

The same Coding Guide will be used throughout the test. Note that the Coding Guide in this test

orientation guide is similar to that used on the actual test. It does, however, contain different information.

The first column of the Coding Guide shows each Address Range. The second column of the Coding

Guide shows a one-letter code for the Delivery Route that serves the address ranges listed in that row.

For example, Delivery Route A serves all addresses in each of three ranges: 1 to 99 Anywhere Lane, 10

to 200 Calico Ave., and 5 to 15 N 42nd Street. You may assume that addresses run in order between the

lowest and highest address listed.

Some of the street names appear twice, each time with a different range of address numbers associated

with a different Delivery Route. For example, Anywhere Lane is served by Delivery Route A for address

numbers ranging from 1 to 99, and Anywhere Lane is served by Delivery Route B for address numbers

ranging from 100 to 200.

Also notice that Delivery Route D serves all addresses that do not fall in one of the address ranges listed

for Delivery Routes A, B, or C. For example, the address 100 N 42nd Street does not fall in any of the

address ranges served by Delivery Routes A, B, or C; therefore it is served by Delivery Route D. Your

task is to assign a Delivery Route code to each address. Next you will see four sample questions.
November 2004 23

Coding Sample Questions

Look at the sample questions shown below. Each sample question is an Address. Use the Coding Guide

on the opposite page to assign each sample address to a Delivery Route code. Record your responses

in the Sample Answer Grid below.

Address Delivery Route

S1. 82 Calico Ave. A B C D

S2. 20 N 42nd Street A B C D

S3. 29 Rural Route 1 A B C D

S4. 11000 Graves Ave. A B C D

Sample Answer Grid Completed Sample Answer Grid

S1. A B C D S1. A B C D

S2. A B C D S2. A B C D

S3. A B C D S3. A B C D

S4. A B C D S4. A B C D

In the Coding Guide, the Address 82 Calico Ave. falls in one of the address ranges in the same row as

Delivery Route “A”. The correct answer for Sample Question 1 is “A”.

In the Coding Guide, the Address 20 N 42nd Street falls in one of the address ranges in the same row as

Delivery Route “B”. The correct answer for Sample Question 2 is “B”.

In the Coding Guide, the Address 29 Rural Route 1 does not fall into any of the address ranges for

Delivery Routes A, B, or C. The correct answer for Sample Question 3 is “D”.

In the Coding Guide, the Address 11000 Graves Ave. does not fall into any of the address ranges for

Delivery Routes, A, B, or C. The correct answer for Sample Question 4 is “D”.

Notice that the Completed Sample Answer Grid on the right side of the page shows the correct responses

filled in.
Test 473 Orientation Guide for Major Entry-Level Jobs

24 Publication 60-A

Completing Exercise Set 3, Coding

Step 1: Remove Appendix B, Test Orientation Guide Answer Sheet (if you have not already done so).

Step 2: Complete Exercise Set 3, Coding.

Move through items 1 through 15 and assign codes to each based upon the Coding Guide. Work as

quickly and as accurately as possible.

Time yourself on this exercise. You should stop after 2 minutes. You may not be able to finish all of

the items in this exercise in that time, but practicing with a time limit will give you a better feel for

taking the actual test.

Step 3: When you finish exercise set 3, check your answers against those in appendix A.

Exercise Set 3: Coding

CODING GUIDE

Address Range Delivery Route

1 – 99 Anywhere Lane

10 – 200 Calico Ave.

5 – 15 N 42nd Street

A

100 – 200 Anywhere Lane

16 – 30 N 42nd Street

B

10000 – 12000 Graham Ave.

1 – 10 Rural Route 1

201 – 1500 Calico Ave.

C

All mail that doesn’t fall in one of the

address ranges listed above D
November 2004 25

Address Delivery Route

 1. 5 Anywhere Lane A B C D

 2. 102 Amity Lane A B C D

 3. 23 N 42nd Street A B C D

 4. 14 N 42nd Street A B C D

 5. 119 Anywhere Lane A B C D

 6. 9 Rural Route 1 A B C D

 7. 1250 Calico Ave. A B C D

 8. 15 Rural Route 1 A B C D

 9. 10191 Rural Route 1 A B C D

10. 5 N 42nd Street A B C D

11. 195 Anyplace Lane A B C D

12. 12500 Graham Lane A B C D

13. 10 N 42nd Street A B C D

14. 1061 Calico Ave. A B C D

15. 135 Anywhere Lane A B C D
Test 473 Orientation Guide for Major Entry-Level Jobs

26 Publication 60-A

Completing Exercise Set 4, Memory

In this section of the test, you will assign codes based on your memory of the Coding Guide. You will use

the same Coding Guide you have been using throughout this exercise.

Step 1: Remove Appendix B, Test Orientation Guide Answer Sheet (if you have not already done so).

Step 2:

Take 3 minutes to memorize the Coding Guide on page 24.

You should not take any notes when memorizing the Coding Guide, but you may write in the test

booklet while you are answering the items.

Step 3: Complete Exercise Set 4, Memory.

Move through items 16 through 30 and assign codes to each based upon your memory of the

Coding Guide. Do NOT refer to the Coding Guide as you work through this exercise. Work as

quickly and as accurately as possible.

The Coding Guide should not be visible during the exercise, and you should not turn back to an

earlier page to look at it.

Time yourself on this exercise. You should stop after 3 minutes. You may not be able to finish all of

the items in this exercise in that time, but practicing with a time limit will give you a better feel for

taking the actual test.

Step 4: When you finish exercise set 4, check your answers against those in appendix A.
November 2004 27

Exercise Set 4: Memory

Address Delivery Route

16. 15 N 42nd Street A B C D

17. 1299 Calico Ave. A B C D

18. 105 Anywhere Lane A B C D

19. 935 Anywhere Lane A B C D

20. 2 Rural Route 12 A B C D

21. 5 Rural Route 1 A B C D

22. 6 N 42nd Street A B C D

23. 25 N 42nd Street A B C D

24. 45 N Carter Street A B C D

25. 65 N 2nd Street A B C D

26. 27 Anywhere Lane A B C D

27. 101 Anywhere Lane A B C D

28. 28 N 42nd Street A B C D

29. 1400 Calico Ave. A B C D

30. 10600 Graham Ave. A B C D
Test 473 Orientation Guide for Major Entry-Level Jobs

28 Publication 60-A

Part D: Personal Characteristics and Experience

Inventory

Completing Tasks

Part D of the test consists of 236 test items to be completed in 90 minutes. The items in this test part

assess several personal characteristics, tendencies, or experiences related to performing effectively as an

employee of the Postal Service.

Read each item carefully, and decide which of the response choices is most true about you. For some

items, more than one response may describe you. However, be sure to mark one and only one response

for each item. It is important to consider and respond to each item, even if you are not completely sure

which response is best. Also, it is generally best to work at a fairly rapid pace.

Whenever possible, respond to the items in terms of what you have done, felt, or believed in a

work setting. If you cannot relate the item to your work experiences, base your response on other

experiences that are similar to work, such as school or volunteer activities. For example, if an item

involves how often you have gotten into arguments with others, respond in terms of how often you have

gotten into arguments with co-workers. If you have not held a job before, or if the item cannot be related

to your work experiences, draw on whatever experiences are necessary to choose the response choice

that best describes you.

This part of the test is divided into three sections. One section includes items with four response choices,

ranging from “Strongly agree” to “Strongly disagree”. Another section includes items with four response

choices ranging from “Very often” to “Rarely or never”. The final section includes items with anywhere

from four to nine response choices.

Scoring Answers

Your score for Part D of test 473 is based on your responses to the items in this section. This test part

calls for your honest responses. Dishonest or distorted self-descriptions may not be to your advantage. All

responses you give will be considered in determining your results.

Reducing Errors

Here are suggestions to help you reduce errors on Part D of test 473:

Read each statement carefully before marking your responses.

There is no particular advantage to practicing your responses to these statements. You

should read each statement carefully and respond based upon your personal experiences or

preferences.
November 2004 29

Sample Question from Agree/Disagree Section

You do not like having your work interrupted.

A. Strongly Agree

B. Agree

C. Disagree

D. Strongly Disagree

Sample Question from Frequency Section

You plan things carefully and in advance.

A. Very often

B. Often

C. Sometimes

D. Rarely

Sample Question from Experience Section

The items in this section of the test assess your experience in areas related to performing effectively as

an employee of the Postal Service.

Read each item carefully, and decide which of the response choices best describes your experience.

Although for some items, more than one statement may describe your experience, be sure to mark only

one response for each item.

What type of work do you like the least?

A. tasks that require sitting or standing in one place for hours

B. tasks that require working at a very fast pace

C. tasks requiring too many decisions

D. doing the same thing day after day

E. would not mind doing any of these

F. not sure

Note: There is no exercise for Part D.
Test 473 Orientation Guide for Major Entry-Level Jobs

30 Publication 60-A

Appendix A

Test Orientation Guide Answers

Answers to Exercise Set 1, Address Checking

1 D 11 C 21 B

2 B 12 B 22 B

3 B 13 A 23 A

4 C 14 B 24 D

5 C 15 B 25 C

6 A 16 C 26 D

7 A 17 B 27 B

8 D 18 B 28 B

9 D 19 C 29 C

10 C 20 D 30 D

Answers to Exercise Set 2, Forms Completion

1 D 6 B 11 D

2 A 7 B 12 C

3 C 8 A 13 D

4 C 9 B 14 A

5 D 10 B 15 B

Answers to Exercise Set 3, Coding

1 A 6 C 11 D

2 D 7 C 12 D

3 B 8 D 13 A

4 A 9 D 14 C

5 B 10 A 15 B

Answers to Exercise Set 4, Memory

16 A 21 C 26 A

17 C 22 A 27 B

18 B 23 B 28 B

19 D 24 D 29 C

20 D 25 D 30 C
Appendix B

November 2004 31

Appendix B

Test Orientation Guide Answer Sheet

Exercise Set 1, Address Checking

1 A B C D 11 A B C D 21 A B C D

2 A B C D 12 A B C D 22 A B C D

3 A B C D 13 A B C D 23 A B C D

4 A B C D 14 A B C D 24 A B C D

5 A B C D 15 A B C D 25 A B C D

6 A B C D 16 A B C D 26 A B C D

7 A B C D 17 A B C D 27 A B C D

8 A B C D 18 A B C D 28 A B C D

9 A B C D 19 A B C D 29 A B C D

10 A B C D 20 A B C D 30 A B C D

Exercise Set 2, Forms Completion

1 A B C D 6 A B C D 11 A B C D

2 A B C D 7 A B C D 12 A B C D

3 A B C D 8 A B C D 13 A B C D

4 A B C D 9 A B C D 14 A B C D

5 A B C D 10 A B C D 15 A B C D
Test 473 Orientation Guide for Major Entry-Level Jobs

32 Publication 60-A

Exercise Set 3, Coding

1 A B C D 6 A B C D 11 A B C D

2 A B C D 7 A B C D 12 A B C D

3 A B C D 8 A B C D 13 A B C D

4 A B C D 9 A B C D 14 A B C D

5 A B C D 10 A B C D 15 A B C D

Exercise Set 4, Memory

16 A B C D 21 A B C D 26 A B C D

17 A B C D 22 A B C D 27 A B C D

18 A B C D 23 A B C D 28 A B C D

19 A B C D 24 A B C D 29 A B C D

20 A B C D 25 A B C D 30 A B C D