----

|                             |
|-----------------------------|
|                             |  |  |
| MEDIA:                      |   | ANALYSTS: |
| Brandon Davis, 312-822-5885 |   | James Anderson, 312-822-7757 |

|         |                                                            |
|---------|------------------------------------------------------------|
| • | Q2 NET INCOME OF $270M; $0.99 PER SHARE; ROE 9.4%  |

|         |                                                        |
|---------|--------------------------------------------------------|
| • | Q2 CORE INCOME OF $270M; $0.99 PER SHARE; ROE 9.1% |

|         |                                                       |
|---------|-------------------------------------------------------|
| • | Q2 P&C COMBINED RATIO OF 93.8% VS. 93.5%  |

|         |                                                        |
|---------|--------------------------------------------------------|
| • | YTD P&C COMBINED RATIO OF 93.5% VS. 95.3%  |

|         |                                                                  |
|---------|------------------------------------------------------------------|
| • | Q2 P&C UNDERLYING COMBINED RATIO OF 95.3% VS. 94.6%  |

|         |                                                                   |
|---------|-------------------------------------------------------------------|
| • | YTD P&C UNDERLYING COMBINED RATIO OF 94.3% VS. 95.9%  |

|         |                                                         |
|---------|---------------------------------------------------------|
| • | QUARTERLY DIVIDEND INCREASED 17% TO $0.35 PER SHARE |

|                                     |
|-------------------------------------|
|                                     |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
|                                | Results for the Three Months Ended June 30 |   | Results for the Six Months Ended June 30 |
| ($ millions, except per share data) | 2018 |   | 2017 |   | 2018 |   | 2017 |
| Net income(a)                       | $ | 270 |  |   | $ | 272 |  |   | $ | 561 |  |   | $ | 532 |  |
| Core income (a)(b)                  | 270 |  |   | 239 |  |   | 551 |  |   | 474 |  |
|                                |   |   |   |   |   |   |   |
| Net income per diluted share        | $ | 0.99 |  |   | $ | 1.00 |  |   | $ | 2.06 |  |   | $ | 1.96 |  |
| Core income per diluted share       | 0.99 |  |   | 0.88 |  |   | 2.02 |  |   | 1.74 |  |

|                                     |
|-------------------------------------|
|                                     |  |  |  |  |  |  |  |
|                                | June 30, 2018 |   | December 31, 2017 |
| Book value per share                | $ | 42.06 |  |   | $ | 45.15 |  |
| Book value per share excluding AOCI | 44.29 |  |   | 45.02 |  |

|     |                                                                                            |
|-----|--------------------------------------------------------------------------------------------|
| (a) | Results in 2018 benefited from the reduction of the U.S. Federal tax rate from 35% to 21%. |

|     |                                                                                                                                                                                                                                                                  |
|-----|------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| (b) | Management utilizes the core income (loss) financial measure to monitor the Company's operations. Please refer herein to the Reconciliation of GAAP Measures to Non-GAAP Measures section of this press release for further discussion of this non-GAAP measure. |

----

|                                                       |
|-------------------------------------------------------|
|                                                       |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
|                                                  | Results for the Three Months Ended June 30 |   | Results for the Six Months Ended June 30 |
| ($ millions)                                          | 2018 |   | 2017 |   | 2018 |   | 2017 |
| Net written premiums                                  | $ | 1,769 |  |   |   | $ | 1,702 |  |   |   | $ | 3,582 |  |   |   | $ | 3,334 |  |   |
| NWP change (% year over year)                         | 4 |  | % |   | 5 |  | % |   | 7 |  | % |   | 1 |  | % |
| Net investment income                                 | $ | 302 |  |   |   | $ | 276 |  |   |   | $ | 587 |  |   |   | $ | 619 |  |   |
| Core income                                           | 319 |  |   |   | 261 |  |   |   | 646 |  |   |   | 529 |  |   |
|                                                  |   |   |   |   |   |   |   |   |   |   |   |
| Loss ratio excluding catastrophes and development     | 61.4 |  | % |   | 60.5 |  | % |   | 60.7 |  | % |   | 61.3 |  | % |
| Effect of catastrophe impacts                         | 1.6 |  |   |   | 2.4 |  |   |   | 1.8 |  |   |   | 2.3 |  |   |
| Effect of development-related items                   | (3.1 | ) |   |   | (3.5 | ) |   |   | (2.6 | ) |   |   | (2.9 | ) |   |
| Loss ratio                                            | 59.9 |  | % |   | 59.4 |  | % |   | 59.9 |  | % |   | 60.7 |  | % |
|                                                  |   |   |   |   |   |   |   |   |   |   |   |
| Expense ratio                                         | 33.5 |  | % |   | 33.8 |  | % |   | 33.2 |  | % |   | 34.3 |  | % |
|                                                  |   |   |   |   |   |   |   |   |   |   |   |
| Combined ratio                                        | 93.8 |  | % |   | 93.5 |  | % |   | 93.5 |  | % |   | 95.3 |  | % |
| Combined ratio excluding catastrophes and development | 95.3 |  | % |   | 94.6 |  | % |   | 94.3 |  | % |   | 95.9 |  | % |

|         |                                                                                                                                                                                                                                                                                                                                                                                                               |
|---------|---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| • | The combined ratio excluding catastrophes and development increased 0.7 points for the second quarter of 2018 as compared with the prior year quarter driven by a 0.9 point increase in the underlying loss ratio primarily due to a higher number of large property losses.  This was partially offset by a 0.3 point improvement in the expense ratio driven by higher net earned premiums. |

|         |                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            |
|---------|--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| • | The combined ratio increased 0.3 points for the second quarter of 2018 as compared with the prior year quarter.  Net catastrophe losses were $26 million, or 1.6 points of the loss ratio in the quarter as compared with $39 million, or 2.4 points of the loss ratio, for the prior year quarter.  Favorable net prior year development improved the loss ratio by 3.1 points in the quarter as compared with a 3.5 point improvement in the prior year quarter. |

|         |                                                                                                                                   |
|---------|-----------------------------------------------------------------------------------------------------------------------------------|
| • | Net written premiums grew 4% as compared with the prior year quarter.  For the year-to-date period, net written premiums grew 7%. |

----

|                                                       |
|-------------------------------------------------------|
|                                                       |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
|                                                  | Results for the Three Months Ended June 30 |   | Results for the Six Months Ended June 30 |
| ($ millions)                                          | 2018 |   | 2017 |   | 2018 |   | 2017 |
| Net written premiums                                  | $ | 688 |  |   |   | $ | 701 |  |   |   | $ | 1,374 |  |   |   | $ | 1,371 |  |   |
| NWP change (% year over year)                         | (2 | ) | % |   | 3 |  | % |   | — |  | % |   | 1 |  | % |
| Core income                                           | $ | 183 |  |   |   | $ | 131 |  |   |   | $ | 354 |  |   |   | $ | 268 |  |   |
|                                                  |   |   |   |   |   |   |   |   |   |   |   |
| Loss ratio excluding catastrophes and development     | 60.5 |  | % |   | 61.0 |  | % |   | 60.4 |  | % |   | 61.9 |  | % |
| Effect of catastrophe impacts                         | 0.5 |  |   |   | 0.9 |  |   |   | 0.5 |  |   |   | 0.7 |  |   |
| Effect of development-related items                   | (6.4 | ) |   |   | (3.8 | ) |   |   | (5.5 | ) |   |   | (3.0 | ) |   |
| Loss ratio                                            | 54.6 |  | % |   | 58.1 |  | % |   | 55.4 |  | % |   | 59.6 |  | % |
|                                                  |   |   |   |   |   |   |   |   |   |   |   |
| Expense ratio                                         | 32.0 |  | % |   | 32.0 |  | % |   | 31.6 |  | % |   | 32.0 |  | % |
|                                                  |   |   |   |   |   |   |   |   |   |   |   |
| Combined ratio                                        | 86.8 |  | % |   | 90.3 |  | % |   | 87.2 |  | % |   | 91.7 |  | % |
| Combined ratio excluding catastrophes and development | 92.7 |  | % |   | 93.2 |  | % |   | 92.2 |  | % |   | 94.0 |  | % |

|         |                                                                                                                                                                                                                                                                                                                                                   |
|---------|---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| • | The combined ratio excluding catastrophes and development improved 0.5 points for the second quarter of 2018 as compared with the prior year quarter driven by a 0.5 point improvement in the underlying loss ratio.  For the year-to-date period, the combined ratio excluding catastrophes and development improved 1.8 points. |

|         |                                                                                                                                                                                                                                                                                                                                                                         |
|---------|-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| • | The combined ratio improved 3.5 points for the second quarter of 2018 as compared with the prior year quarter.  Favorable net prior year development improved the loss ratio by 6.4 points in the quarter as compared with a 3.8 point improvement in the prior year quarter.  For the year-to-date period, the combined ratio improved 4.5 points. |

|         |                                                                                                                                                                                                                                                                                                                                                                                         |
|---------|-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| • | Net written premiums for Specialty decreased 2% for the second quarter of 2018 as compared with the prior year quarter driven by a higher level of ceded reinsurance to support growth in management liability and lower retention partially offset by higher new business and positive renewal premium change.  For the year-to-date period, net written premiums were consistent. |

----

|                                                       |
|-------------------------------------------------------|
|                                                       |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
|                                                  | Results for the Three Months Ended June 30 |   | Results for the Six Months Ended June 30 |
| ($ millions)                                          | 2018 |   | 2017 |   | 2018 |   | 2017 |
| Net written premiums                                  | $ | 810 |  |   |   | $ | 782 |  |   |   | $ | 1,642 |  |   |   | $ | 1,506 |  |   |
| NWP change (% year over year)                         | 4 |  | % |   | 4 |  | % |   | 9 |  | % |   | — |  | % |
| Core income                                           | $ | 143 |  |   |   | $ | 120 |  |   |   | $ | 276 |  |   |   | $ | 231 |  |   |
|                                                  |   |   |   |   |   |   |   |   |   |   |   |
| Loss ratio excluding catastrophes and development     | 60.8 |  | % |   | 59.0 |  | % |   | 60.3 |  | % |   | 60.6 |  | % |
| Effect of catastrophe impacts                         | 2.5 |  |   |   | 4.7 |  |   |   | 3.2 |  |   |   | 4.3 |  |   |
| Effect of development-related items                   | (0.9 | ) |   |   | (4.1 | ) |   |   | (0.8 | ) |   |   | (3.2 | ) |   |
| Loss ratio                                            | 62.4 |  | % |   | 59.6 |  | % |   | 62.7 |  | % |   | 61.7 |  | % |
|                                                  |   |   |   |   |   |   |   |   |   |   |   |
| Expense ratio                                         | 33.5 |  | % |   | 34.4 |  | % |   | 33.4 |  | % |   | 35.8 |  | % |
|                                                  |   |   |   |   |   |   |   |   |   |   |   |
| Combined ratio                                        | 96.6 |  | % |   | 94.6 |  | % |   | 96.8 |  | % |   | 98.0 |  | % |
| Combined ratio excluding catastrophes and development | 95.0 |  | % |   | 94.0 |  | % |   | 94.4 |  | % |   | 96.9 |  | % |

|         |                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          |
|---------|----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| • | The combined ratio excluding catastrophes and development increased 1.0 point for the second quarter of 2018 as compared with the prior year quarter driven by a 1.8 point increase in the underlying loss ratio, primarily due to a higher number of large property losses.  This was partially offset by 0.9 points of improvement in the expense ratio driven by lower IT spend, lower employee costs and higher net earned premiums.  For the year-to-date period, the combined ratio excluding catastrophes and development improved 1.7 points after adjusting for the Small Business premium rate adjustment in the prior period. |

|         |                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      |
|---------|----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| • | The combined ratio increased 2.0 points for the second quarter of 2018 as compared with the prior year quarter.  Net catastrophe losses were $19 million, or 2.5 points of the loss ratio, for the second quarter of 2018, as compared to $35 million, or 4.7 points of the loss ratio, for the prior year quarter.  Favorable net prior year development improved the loss ratio by 0.9 points in the quarter as compared with a 4.1 point improvement in the prior year quarter.  For the year-to-date period, the combined ratio increased 1.3 points after adjusting for the Small Business premium rate adjustment in the prior period. |

|         |                                                                                                                                                                                                                                                                                                                                                 |
|---------|-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| • | Net written premiums for Commercial were 4% higher for the second quarter of 2018 as compared with the prior year quarter driven by positive renewal premium change and higher new business.  For the year-to-date period, net written premiums grew 6% after adjusting for the Small Business premium rate adjustment in the prior period. |

----

|                                                       |
|-------------------------------------------------------|
|                                                       |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
|                                                  | Results for the Three Months Ended June 30 |   | Results for the Six Months Ended June 30 |
| ($ millions)                                          | 2018 |   | 2017 |   | 2018 |   | 2017 |
| Net written premiums                                  | $ | 271 |  |   |   | $ | 219 |  |   |   | $ | 566 |  |   |   | $ | 457 |  |   |
| NWP change (% year over year)                         | 24 |  | % |   | 13 |  | % |   | 24 |  | % |   | 6 |  | % |
| Core (loss) income                                    | $ | (7 | ) |   |   | $ | 10 |  |   |   | $ | 16 |  |   |   | $ | 30 |  |   |
|                                                  |   |   |   |   |   |   |   |   |   |   |   |
| Loss ratio excluding catastrophes and development     | 65.9 |  | % |   | 63.8 |  | % |   | 62.9 |  | % |   | 61.7 |  | % |
| Effect of catastrophe impacts                         | 1.6 |  |   |   | (0.5 | ) |   |   | 1.3 |  |   |   | 0.6 |  |   |
| Effect of development-related items                   | (0.7 | ) |   |   | (0.5 | ) |   |   | (0.5 | ) |   |   | (1.7 | ) |   |
| Loss ratio                                            | 66.8 |  | % |   | 62.8 |  | % |   | 63.7 |  | % |   | 60.6 |  | % |
|                                                  |   |   |   |   |   |   |   |   |   |   |   |
| Expense ratio                                         | 37.9 |  | % |   | 37.3 |  | % |   | 37.1 |  | % |   | 37.1 |  | % |
|                                                  |   |   |   |   |   |   |   |   |   |   |   |
| Combined ratio                                        | 104.7 |  | % |   | 100.1 |  | % |   | 100.8 |  | % |   | 97.7 |  | % |
| Combined ratio excluding catastrophes and development | 103.8 |  | % |   | 101.1 |  | % |   | 100.0 |  | % |   | 98.8 |  | % |

|         |                                                                                                                                                                                                                                                                                                                                                                                                                             |
|---------|-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| • | The combined ratio excluding catastrophes and development increased 2.7 points for the second quarter of 2018 as compared with the prior year quarter primarily due to a 2.1 point increase in the underlying loss ratio driven by a higher number of large property losses mainly in Canada.  For the year-to-date period, the combined ratio excluding catastrophes and development increased 1.2 points. |

|         |                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         |
|---------|-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| • | The combined ratio increased 4.6 points for the second quarter of 2018 as compared with the prior year quarter.  Net catastrophe losses were $4 million, or 1.6 points of the loss ratio, for the second quarter of 2018.  There were no net catastrophe losses for the three months ended June 30, 2017.  Favorable net prior year development improved the loss ratio by 0.7 points in the quarter as compared with a 0.5 point improvement in the prior year quarter.  For the year-to-date period, the combined ratio increased 3.1 points. |

|         |                                                                                                                                                                                                                                                                                                                                  |
|---------|----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| • | Net written premiums for International increased 19% excluding currency fluctuations, for the second quarter of 2018 as compared with the prior year quarter driven by positive renewal premium change and higher new business.  For the year-to-date period, net written premiums grew 16% excluding currency fluctuations. |

----

|                          |
|--------------------------|
|                          |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
|                     | Results for the Three Months Ended June 30 |   | Results for the Six Months Ended June 30 |
| ($ millions)             | 2018 |   | 2017 |   | 2018 |   | 2017 |
| Net investment income    | $ | 198 |  |   |   | $ | 195 |  |   |   | $ | 398 |  |   |   | $ | 392 |  |   |
| Total operating revenues | 329 |  |   |   | 330 |  |   |   | 664 |  |   |   | 661 |  |   |
| Core (loss) income       | (10 | ) |   |   | 5 |  |   |   | 4 |  |   |   | 9 |  |   |

|                       |
|-----------------------|
|                       |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
|                  | Results for the Three Months Ended June 30 |   | Results for the Six Months Ended June 30 |
| ($ millions)          | 2018 |   | 2017 |   | 2018 |   | 2017 |
| Net investment income | $ | 6 |  |   |   | $ | 4 |  |   |   | $ | 11 |  |   |   | $ | 9 |  |   |
| Interest expense      | 34 |  |   |   | 39 |  |   |   | 68 |  |   |   | 77 |  |   |
| Core loss             | (39 | ) |   |   | (27 | ) |   |   | (99 | ) |   |   | (64 | ) |   |

----

|         |                                                                                                                                                                                                                          |
|---------|--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| • | Specialty provides management and professional liability and other coverages through property and casualty products and services using a network of brokers, independent agencies and managing general underwriters. |

|         |                                                                                                                                                                                                                                               |
|---------|-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| • | Commercial works with an independent agency distribution system and a network of brokers to market a broad range of property and casualty insurance products and services to small, middle-market and large businesses and organizations. |

|         |                                                                                                                                                                                                                                                         |
|---------|---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| • | International provides property and casualty insurance and specialty coverages on a global basis through its operations in Canada, the United Kingdom, Continental Europe and Singapore as well as through its presence at Lloyd’s of London. |

|         |                                                                                                                            |
|---------|----------------------------------------------------------------------------------------------------------------------------|
| • | Life & Group primarily includes the results of the individual and group long term care businesses that are in run off. |

|         |                                                                                                                                                                                                                                             |
|---------|---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| • | Corporate & Other primarily includes certain corporate expenses, including interest on corporate debt, and the results of certain property and casualty business in run-off, including CNA Re and asbestos and environmental pollution. |

|         |                                                                                                              |
|---------|--------------------------------------------------------------------------------------------------------------|
| • | Loss ratio is the percentage of net incurred claim and claim adjustment expenses to net earned premiums. |

|         |                                                                                             |
|---------|---------------------------------------------------------------------------------------------|
| • | Underlying loss ratio represents the loss ratio excluding catastrophes and development. |

|         |                                                                                                                                                                           |
|---------|---------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| • | Expense ratio is the percentage of insurance underwriting and acquisition expenses, including the amortization of deferred acquisition costs, to net earned premiums. |

|         |                                                                                              |
|---------|----------------------------------------------------------------------------------------------|
| • | Dividend ratio is the ratio of policyholders' dividends incurred to net earned premiums. |

|         |                                                                         |
|---------|-------------------------------------------------------------------------|
| • | Combined ratio is the sum of the loss, expense and dividend ratios. |

|         |                                                                                               |
|---------|-----------------------------------------------------------------------------------------------|
| • | Underlying combined ratio is the sum of the underlying loss, expense and dividend ratios. |

|         |                                                                                                                                            |
|---------|--------------------------------------------------------------------------------------------------------------------------------------------|
| • | Renewal premium change represents the estimated change in average premium on policies that renew, including rate and exposure changes. |

|         |                                                                                                   |
|---------|---------------------------------------------------------------------------------------------------|
| • | Rate represents the average change in price on policies that renew excluding exposure change. |

|         |                                                                                                                                                    |
|---------|----------------------------------------------------------------------------------------------------------------------------------------------------|
| • | Retention represents the percentage of premium dollars renewed in comparison to the expiring premium dollars from policies available to renew. |

|         |                                                                                                                                        |
|---------|----------------------------------------------------------------------------------------------------------------------------------------|
| • | New business represents premiums from policies written with new customers and additional policies written with existing customers. |

----

|                                     |
|-------------------------------------|
|                                     |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
|                                | Results for the Three Months Ended June 30 |   | Results for the Six Months Ended June 30 |
| ($ millions)                        | 2018 |   | 2017 |   | 2018 |   | 2017 |
| Net income                          | $ | 270 |  |   | $ | 272 |  |   | $ | 561 |  |   | $ | 532 |  |
| Less: Net realized investment gains | — |  |   | 33 |  |   | 10 |  |   | 58 |  |
| Core income                         | $ | 270 |  |   | $ | 239 |  |   | $ | 551 |  |   | $ | 474 |  |

|                                     |
|-------------------------------------|
|                                     |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
|                                | Results for the Three Months Ended June 30 |   | Results for the Six Months Ended June 30 |
|                                | 2018 |   | 2017 |   | 2018 |   | 2017 |
| Net income per diluted share        | $ | 0.99 |  |   | $ | 1.00 |  |   | $ | 2.06 |  |   | $ | 1.96 |  |
| Less: Net realized investment gains | — |  |   | 0.12 |  |   | 0.04 |  |   | 0.22 |  |
| Core income per diluted share       | $ | 0.99 |  |   | $ | 0.88 |  |   | $ | 2.02 |  |   | $ | 1.74 |  |

|                                     |
|-------------------------------------|
|                                     |  |  |  |  |  |  |  |
|                                | June 30, 2018 |   | December 31, 2017 |
| Book value per share                | $ | 42.06 |  |   | $ | 45.15 |  |
| Less: Per share impact of AOCI      | (2.23 | ) |   | 0.13 |  |
| Book value per share excluding AOCI | $ | 44.29 |  |   | $ | 45.02 |  |

----

|                                                 |
|-------------------------------------------------|
|                                                 |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |  |
|                                            | Results for the Three Months Ended June 30 |   | Results for the Six Months Ended June 30 |   |
| ($ millions)                                    | 2018 |   | 2017 |   | 2018 |   | 2017 |   |
| Annualized net income                           | $ | 1,078 |  |   | $ | 1,090 |  |   | $ | 1,122 |  |   | $ | 1,064 |  |   |
| Average stockholders' equity including AOCI (a) | 11,420 |  |   | 11,861 |  |   | 11,830 |  |   | 11,999 |  |   |
| Return on equity                                | 9.4 |  | % | 9.2 |  | % | 9.5 |  | % | 8.9 |  | % |
|                                            |   |   |   |   |   |   |   |   |
| Annualized core income                          | $ | 1,080 |  |   | $ | 956 |  |   | $ | 1,101 |  |   | $ | 948 |  |   |
| Average stockholders' equity excluding AOCI (a) | 11,922 |  |   | 11,890 |  |   | 12,115 |  |   | 12,068 |  |   |
| Core return on equity                           | 9.1 |  | % | 8.0 |  | % | 9.1 |  | % | 7.9 |  | % |

|     |                                                                                                                        |
|-----|------------------------------------------------------------------------------------------------------------------------|
| (a) | Average stockholders' equity is calculated using a simple average of the beginning and ending balances for the period. |