[Federal Register Volume 69, Number 221 (Wednesday, November 17, 2004)]
[Notices]
[Pages 67383-67384]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 04-25445]


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DEPARTMENT OF TRANSPORTATION

Federal Highway Administration

[Docket No. FHWA-2004-18783]


Agency Information Collection Activities; Request for Comments; 
Clearance of a New Information Collection; Freight Operations Follow-Up

AGENCY: Federal Highway Administration (FHWA), DOT.

ACTION: Notice and request for comments.

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SUMMARY: The FHWA invites public comments about our intention to 
request the Office of Management and Budget's (OMB) approval for a new 
information collection, which is summarized below under Supplementary 
Information. We are required to publish this notice in the Federal 
Register by the Paperwork Reduction Act of 1995.

DATES: Please submit comments by January 18, 2005.

ADDRESSES: You may submit comments identified by DOT DMS Docket Number 
FHWA-2004-18783 by any of the following methods:
    <bullet> Web Site: http://dms.dot.gov. Follow the instructions for 
submitting comments on the DOT electronic docket site.
    <bullet> Fax: 1-202-493-2251.
    <bullet> Mail: Docket Management Facility; U.S. Department of 
Transportation, 400 Seventh Street, SW., Nassif Building, Room PL-401, 
Washington, DC 20590.
    <bullet> Hand Delivery: Room PL-401 on the plaza level of the 
Nassif Building, 400 Seventh Street, SW., Washington, DC, between 9 
a.m. and 5 p.m., Monday through Friday, except Federal holidays.
    Docket: For access to the docket to read background documents or 
comments received, go to http://dms.dot.gov at any time or to Room PL-
401 on the plaza level of the Nassif Building, 400 Seventh Street, SW., 
Washington, DC, between 9 a.m. and 5 p.m., Monday through Friday, 
except Federal holidays.

FOR FURTHER INFORMATION CONTACT: Julie Strawhorn, 202-366-4415, Office 
of Freight Management and Operations, Federal Highway Administration, 
Department of Transportation, 400 Seventh Street, SW., Washington, DC

[[Page 67384]]

20590. Office hours are from 7:30 a.m. to 5 p.m., Monday through 
Friday, except Federal holidays.

SUPPLEMENTARY INFORMATION: 
    Title: Freight Operations Follow-Up.
    Abstract: The Office of Freight Operations is continually receiving 
inquiries from the public on Federal requirements for commercial motor 
vehicle size and weight enforcement. In order to better serve the 
community and ensure that satisfactory resolutions are received 
regarding the inquiries, a Freight Operations Follow-Up Feedback form 
has been developed. This feedback will be used to help assess internal 
strengths and weaknesses of the FHWA Size and Weight Team's customer 
service activity, and it is necessary for the Office of Freight 
Operations to better serve the community. The form is brief, simple, 
and unobtrusive in nature, and consists of the following 5 
satisfaction-related questions.
    1. The general identity of the respondent, within 14 specified 
categories (individual citizen, truck or bus driver, representative of 
truck or bus industry association, public interest group, commercial 
motor carrier, shipper/receiver, State transportation official, State 
police or highway patrol, FHWA headquarters staff, FHWA Division staff, 
other U.S. DOT staff, Congressional staff, other Federal government 
staff, and other).
    2. Reason(s) for contacting the FHWA headquarters Size and Weight 
Team.
    3. The appropriateness, courtesy, and timeliness of the FHWA 
headquarters Size and Weight Team's response to customer's inquiry.
    4. How the FHWA Headquarters Size and Weight Team may better 
respond to inquiries.
    5. Other comments.
    This information will be collected by linking the feedback form to 
the FHWA size and weight Web site. This will enable the public to both 
pull the form from the Web site should someone need to comment about 
service, and to receive the form when given a response to an inquiry 
from the FHWA headquarters Size and Weight Team.
    Respondents: Approximately 300 people from the general public who 
send written, electronic, or telephone inquiries to the FHWA 
headquarters size and weight team, annually.
    Frequency: This feedback will be continually collected to allow the 
FHWA headquarters size and weight team to monitor customer satisfaction 
with inquiry responses.
    Estimated Average Burden per Response: 5 minutes.
    Estimated Total Annual Burden Hours: 25 burden hours annually.
    Public Comments Invited: You are asked to comment on any aspect of 
this information collection, including: (1) Whether the proposed 
collection is necessary for the FHWA's performance; (2) the accuracy of 
the estimated burden; (3) ways for the FHWA to enhance the quality, 
usefulness, and clarity of the collected information; and (4) ways that 
the burden could be minimized, including the use of electronic 
technology, without reducing the quality of the collected information. 
The agency will summarize and/or include your comments in the request 
for OMB's clearance of this information collection.
    Privacy Act: Anyone is able to search the electronic form of all 
comments received into any of our dockets by the name of the individual 
submitting the comment (or signing the comment, if submitted on behalf 
of an association, business, labor union, etc.). You may review DOT's 
complete Privacy Act Statement in the Federal Register published on 
April 11, 2000 (Volume 65, Number 70; Pages 19477-78) or you may visit 
http://dms.dot.gov.

    Authority: The Paperwork Reduction Act of 1995; 44 U.S.C. 
chapter 35, as amended; and 49 CFR 1.48.

    Issued on: November 2, 2004.
James R. Kabel,
Chief, Management Programs and Analysis Division.
[FR Doc. 04-25445 Filed 11-16-04; 8:45 am]
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