EXHIBIT 10.04

                                  [WEST(SM) LOGO]

TO: PAUL MENDLIK

FROM: TOM BARKER

DATE: DECEMBER 1, 2003

RE: 2004 COMPENSATION PLAN - EXHIBIT A

The 2004 compensation plan for your employment as Chief Financial Officer for
West Corporation is as follows:

         1.       Your base salary will be $250,000.00. Should your employment
         terminate before the end of the year, you will be compensated for your
         services through the date of your actual termination per your
         Employment Agreement. This will be reviewed on an annual basis and
         revised, if necessary in accordance with the consumer price index.

2.       You will receive a guaranteed bonus of $62,500 per quarter through
         December 31, 2004. This will be compared to a quarterly performance
         bonus calculated by multiplying the year-to-date growth and profits for
         each quarter by a profit growth participation factor. If the quarterly
         performance bonus calculation results in an amount greater than your
         guaranteed bonus you will be paid the performance bonus for that
         quarter. Your rate factors for the quarterly performance bonus plan for
         2003 are as follows:

<TABLE>
<CAPTION>
PROFIT GROWTH             PROFIT GROWTH PARTICIPATION FACTOR
-------------             ----------------------------------
<S>                       <C>
   0% - 9.99%                             .009
 10% - 14.99%                            .0115
     15%+                                 .012
</TABLE>

<PAGE>

         Please note that a negative year-to-date profit calculations at the end
         of any given quarter will result in "loss carry forward" to be applied
         to the next quarterly year-to-date calculation. All bonuses will be
         paid within thirty (30) days of the end of the quarter.

4.       For the purposes of this Exhibit A, profit shall be defined as pre-tax
         profit growth of the Company on a consolidated basis.

5.       All pre-tax, pre-corporate allocation profit and net income objectives
         are based upon West Corporation operations and will not include profit
         and income derived from mergers, acquisitions, joint ventures, stock
         buy backs or other non-operating income unless specifically and
         individually included upon completion of the transaction.

6.       The benefit plans, as referenced in Section 7(i), shall include
         insurance plans based upon eligibility pursuant to the plans. If the
         insurance plans do not provide for continued participation, the
         continuation of benefits shall be pursuant to COBRA. In the event
         Employee's benefits continue pursuant to COBRA and Employee accepts new
         employment during the consulting term, Employee may continue benefits
         thereafter to the extent allowed under COBRA. In no event shall
         benefits plans include the 401K Plan or the 1996 Stock Incentive Plan.

7.       At the discretion of management, you may receive an additional bonus
         based on the Companies' and your individual performance.

8.       The factors for your quarterly performance bonus plan will be reviewed
         and presented for your 2005 compensation plan in December of 2004.

                                            /s/ Paul Mendlik
                                            ------------------------
                                            Employee - Paul Mendlik