### BEFORE THE

DEPARTMENT OF TRANSPORTATION WASHINGTON, D.C.

Notice of IATA Traffic Conference Actions Tentatively Exempted From Filing for Approval Docket OST-2012-0058

NOTICE OF TIER 1 AGREEMENTS FILING

BY THE

INTERNATIONAL AIR TR ANSPORT ASSOCIATION

14 March 2013

Communications with respect to this

Document should be sent to

Douglas Lavin Regional Vice President – North America International Air Transport Association 1201 F Street, NW, Suite 650 Washington, DC 20004 (202) 628-9292

### Summary DOCKET: DOT-OST-2012-0058 DOT ORDER: None Requested

Date: 14 March 2013

Filing fee/IATA Acct: Waived by Order 2012-4-18, Appendix A, Section D

US/UST involved Yes

Intended effective date: 15 April 2013

Meeting site, date: 35 th Cargo Services Conference (CSC/35) held in Doha, Qatar on 10

March 2013



### Agreement(s)/Minutes Finally Adopted Resolution (FAR) memo
CSC/35/Meet/006/2013 for new Resolution 672 adopted at CSC/35

### NOTICE OF TIER 1 AGREEMENTS FILING

Pursuant to statements submitted by Member ai rlines of the International Air Transport

Association (IATA), the undersigne d has been constituted to be th eir attorney-in-fact for filing

with the Department of Transportation copies of agreements adopted by the IATA Traffic

Conferences.

On their behalf, and pursuant to the proce dures specified in Order 2012-4-18 (13 April

2012), I am filing with the Department, in Docket OST-2012-0058, this Notice, the subject

agreements and supporting documentation. These ag reements are Tier 1 agreements tentatively

exempted by Order 2012-4-18 from Condition #2 to the Department’s approval of the Provisions

for the Conduct of the IATA Traffic Conferen ces, which condition requires pre-implementation

Department review. The intended effective date of the agreements is 15 April 2013.

The subject agreements amend or establish Resolutions and/or Recommended Practices

that do not address subject areas which the Depart ment has indicated it st ill chooses to review

under Condition #2. The text of the agreements and other conference documentation sent to

airline Members of IATA accompany this Notice. The cover pages of the documentation clearly

identify each affected Resolution and/or Reco mmended Practice and show whether the subject

agreements are amendments or new agreements. Other pages provide the text of each subject

agreement. Where an affected Resolution or Recommended Practice has previously been

exempted from Condition #2 by Department acti on, the cover pages include the appropriate

docket and order number. The cover pages includ e a summary to explain the nature and purpose

of the subject amendments and/or agreements.

### - 2 -

13461343.1 

### Respectfully submitted,

/s/ Douglas Lavin Douglas Lavin

Regional Vice President – North America International Air Transport Association Attorney-In-Fact

### - 3 -

13461343.1 

### CERTIFICATE OF SERVICE

A copy of this notice has been served this day by first class or priority mail on the following person:

Chief, Transportation, Energy & Agriculture Section

Antitrust Division Department of Justice Washington, D.C. 20530

A copy of this notice has been sent this day by email to John Kiser (John.Kiser@dot.gov) and to Della Davis (Della.Davis@dot.gov) of the Department of Transportation.

/s/ Douglas Lavin Douglas Lavin

14 March 2013

Date ServedUNITED STATES OF AMERICA
DEPARTMENT OF TRANSPORTATION
OFFICE OF THE SECREATRY
WASHINGTON D.C.

INTRERNATIONAL AIR TRANSPORT ASSOCIATION

AGREEMENTS ADOPTED BY THE CARGO
SERVICES CONFERENCE

FILING OF RESOLUTION 672 AS TIER 1 AGREEMENT

CARLOS TORNERO Senior Legal Counsel International Air Transport Association
800 Place Victoria
P.O. Box 113 Montreal, Quebec Canada, H4Z 1M1

Telephone: 514-874-0202
Facsimile: 514-874-1789

Douglas Lavin Regional Vice President – North America International Air Transport Association
1776 K St. N.W. #12 th Floor Washington, D.C. 20006 (202) 293-9292

Dated: March 14, 2013UNITED STATES OF AMERICA
DEPARTMENT OF TRANSPORTATION
OFFICE OF THE SECREATRY
WASHINGTON D.C.

INTRERNATIONAL AIR TRANSPORT ASSOCIATION

AGREEMENTS ADOPTED BY THE CARGO
SERVICES CONFERENCE

FILING OF RESOLUTION 672 AS TIER 1 AGREEMENT

Enclosed is the new Resolution 672 “Form of Multilateral e-Air Waybill Agreement” as adopted at the 35th meeting of the IATA Cargo Services Conference (CSC/35) on March 10, 2013 in Doha, Qatar.

Resolution 672 was adopted to accelerate the use of electronic communications in air cargo shipments without regulating or modifying any of the commerci al terms governing those shipments. It establishes procedures for using electronic means as a more efficient, lower cost substitute for the paper air waybill process now used by many carriers, intermediaries and shippers. Participation in the agreement is voluntary for carriers, intermediaries and shippers but use of the Resolution 672 form permits IATA to act as a central point of contact for all those seeking to transact electronically thus permitting a single signature to establish multiple operating relationships. Participation, however, does not limit the ability of any signatory to engage in paper transactions when electronic channels are not available. Thus, apart from increasing efficiency and reducing transaction costs, Resolution 672 has no impact on competition between air carriers or other participants in the air ca rgo industry. IATA is seeking only exemption for Resolution 672 at the earliest possible date so that it can be declared effective and contribute to the inevitable modernization of air cargo transaction processes.

To be specific, Resolution 672:

• Does not amend Conditions of Contract as set forth in Resolution 600i or Carriers’ Conditions of Carriage;

• Does not limit the rights of any carrier with respect to the establishment of conditions of carriage, applicable cargo rates and determinations whether individual cargo shipments are Ready for Carriage;

• Does not require any carrier to engage in Electronic Communication with any intermediary or shipper or at all locations where cargo is received for carriage;

• Does not otherwise affect business arrangements between carriers, intermediaries and shippers.

Because Resolution 672 is competitively neutral and efficiency enhancing, we believe that it properly fits within the Tier 1 concept adopted in Order 2012-4-18 and should be processed accordingly. Please let us know whether the Department concurs in that assessment.

Respectfully submitted,

Carlos Tornero Senior Legal Counsel, International Air Transport AssociationCSC/32 Agenda – Second Transmittal Page 1



## INTERNATIONAL AIR TRANSPORT ASSOCIATION



# FINALLY ADOPTED RESOLUTIONS

EXPEDITED FILING

35 th 

## CARGO SERVICES CONFERENCE (CSC/35)

Doha, 10 March 2013MEMORANDUM
CSC/35/Meet/006/2013

TO: All Members of IATA Cargo Services Conference Accredited Representatives

CC: Members, Cargo Procedures Conferences Management Group Members, IATA/FIATA Consultative Council IATA Regional Cargo Managers , IDFS Cargo Deputies

FROM: Secretary, Cargo Services Conference

DATE: 14 March 2013

SUBJECT: FINALLY ADOPTED RESOLUTIONS –

35 th Cargo Services Conference (CSC/35) – 10 March 2013 Doha, Qatar

EXPEDITED RESOLUTION 672

Please find attached new Resolution 672 as finally adopted at CSC/35 for Expedited effectiveness.

The filing period runs from 15 March 2013 to 14 April 2013 , with an intended effective date of 15 April 2013 . The final effectiveness date will be communicated to Members by a Declaration of
Effectiveness Memorandum as soon as all r equired government approvals have been obtained.

Members are requested to file the Resolutions and Recommended Practices with their Government authorities where required, and to advise IATA Secretariat of their Government’s

action by 14 April 2013 , the end of the filing period. As usual, filing formalities with the U.S. Department of Transportation and the Canadian Transportation Agency will be handled by the
IATA Geneva office.

Please note that the Resolutions and Recommended Practices will be declared effective upon receipt of the required Government approvals, in accordance with Resolutions 001 and 006.

Frederic Leger Head Cargo Business Process and Standards, IATA

Attachments. FINALLY ADOPTED RESOLUTIONS SUMMARY

The following Resolution emanating from CSC/35 is requested for approval. The intended effective date

is 15 April 2013

.

Resolution Summary of Amendment

RESOLUTION 672

FORM OF MULTILATERAL EAIR WAYBILL AGREEMENT

(New) The new Resolution 672 was adopted to accelerate the use of electronic communications in air cargo shipments without regulating or modifying any of the commercial terms governing those shipments.

The use of the Resolution 672 form permits IATA to act as a central point of contact for all those seeking to transact electronically thus permitting a single signature to establish multiple operating relationships. It establishes procedures for using electronic means as a more efficient, lower cost substitute for the paper air waybill process now used by many carriers, intermediaries and shippers.

Participation is voluntary for carriers, intermediaries and shippers, and does not limit the ability of any signatory to engage in paper transactions when electronic channels are

not available.

To be very specific, Resolution 672:

• Does not amend Conditions of Contract as set forth in Resolution 600i or Carriers’ Conditions of Carriage;

• Does not limit the rights of any carrier with respect to the establishment of conditions of carriage, applicable cargo rates and determinations whether individual cargo shipments are Ready for Carriage;

• Does not require any carrier to engage in Electronic Communication with any intermediary or shipper or at all locations where cargo is received for carriage;

• Does not otherwise affect business arrangements between carriers, intermediaries and shippers.

Therefore, it can be noted that apart from increasing efficiency and reducing transaction costs, Resolution 672 has no impact on competition between air carriers or other participants in the air cargo industry.

For more information, including an Introduction to Resolution 672 and to download copy of the Multilateral e-AWB Agreement, please visit: www.iata.org/e-awbAbout the new IATA Resolution 672 - Multilateral e-AWB Agreement

Background

In 2009 and 2010 IATA and FIATA successfully worked together to develop a “model eAWB agreement ” as a substitute for the traditional paper air waybill, which was adopted by the Cargo Service Conference as IATA Recommended Practice 1670 (RP1670). Freight forwarder and airlines would sign the bilateral e-AWB agreement before they

start to do e-AWB.

Since its introduction, many airlines and freight forwarders insisted that signing numerous e-AWB agreements was too onerous and too costly an endeavor.

In order to increase the adoption of e-AWB in the industry for industry stakeholders to gain benefits of removing the paper AWB, it was agreed by the Cargo Committee and endorsed by the Cargo Services Conference at CSC/34 in March 2012 that a multilateral e-AWB agreement needs to be established for the industry.

The “multilateral” concept

The concept is to have a single standard industry agreement in the form of an IATA Resolution that airlines and freight forwarders could sign once with IATA and in effect enter into e-AWB agreements with all other parties.

IATA in conjunction with the e-AWB Advisory Group, developed the draft Multilateral eAWB Agreement as the proposed new IATA Resolution 672. The draft Agreement was reviewed and enhanced by various industry groups and the Final version of the Multilateral e-AWB Agreement was adopted as IATA Resolution 672 by the Cargo Services Conference in March 2013 with intended effectiveness date of 15 April 2013.

### About Resolution 672 14 March 2013 Page 2 of 2 Timelines: History in the making

When What

November 2012 e-AWB Advisory Group endorses the First version

The very first version of the Multilateral e-AWB Agreement was endorsed by the e-AWB Advisory Group (e-AWBAG) in November 2012. The e-AWBAG is comprised of airlines and freight forwarders actively involved in the e-AWB initiative.

December 2012 Proof of Concept trials launched

The draft Multilateral e-AWB Agreement was trailed by a group of Airlines and Freight Forwarders through a Proof of Concept (PoC) exercise in December 2012. The objective of the PoC was to provide recommendations to possible enhancements to the Agreement and also to provide feedback on the administration of the various forms and procedures.

January 2013 Enhanced version developed and endorsed

Based on feedback received from the PoC participants,
enhancements were made to the draft Multilateral e-AWB Agreement, which were endorsed by the e-AWB Advisory Group in January 2013.

February 2013 FIATA-AFI endorses the Multilateral e-AWB Agreement

The Agreement was then reviewed and endorsed by FIATA-AFI through the IATA/FIATA Consultative Council (IFCC) in February

2013 with some minor amendments.

March 2013 CSC adopts Multilateral e-AWB Agreement as Resolution 672

The 35 th Cargo Services Conference held in Doha on 10 March 2013, adopted the Final version of the Multilateral e-AWB Agreement as the new IATA Resolution 672 with intended effectiveness date of 15 April 2013, subject to receipt of requisite Government approvals.

Benefits of the Multilateral e-AWB Agreement

• No more lengthy and costly Legal discussions to start e-AWB

• Freight Forwarders will have a one-stop s hop agreement that will allow them to tender e-AWB shipments to multiple airlines around the globe

• Airlines will have a single agreement wi th IATA, enabling them to accept e-AWB from all participating Freight Forwarders

• Parties still remain in control of where and when e-AWB should start depending on the technical and operational readiness.RESOLUTION 672 ADOPTED AT CSC/35 ON 10 MARCH 2013 Page 1 of 33 RESOLUTION 672

FORM OF MULTILATERAL E-AIR WAYBILL AGREEMENT

(NEW)

CSC(35)672 Expiry: Indefinite Type: B



### WHEREAS, Members desire to use Electronic Communication to document and execute agreements for the carriage of cargo in lieu of a paper air waybill;

WHEREAS, Members would like to expand the use of Electronic Co mmunication through standardizing the use of EDI for cargo carriage leading to the elim ination of a paper air waybill to be replaced by a cargo shipment-specific, accessible electronic file whic h will create and record a contract of carriage on the same basis as a paper air waybill; permit shippers to standardize their process for dealing with carriers through EDI; permit carriers to route, deliver and track cargo shipments (including interline shipments); and facilitate government authorities to process such shipment s without a paper air waybill.



## RESOLVED that:

1.1 IATA may act as agent for carriers in entering in to agreements and as such may offer a shipper a single multilateral agreement, in the form set forth in Attachment ‘A’, on behalf of all carriers advising IATA of the airport locations where such carrier(s ) will receive cargo. IATA shall ensure that any multilateral agreement it administers in the form of A ttachment ‘A’ includes an appendix to identify the carrier(s) who, and the locations where such carrier(s ), will receive cargo fo r shipment under Electronic Communication procedures. The multila teral agreement shall not become effective as to a particular shipper until a carrier has notified such shipper that shipper has met all Electronic Communication requirements under the agreement. For non-IATA Car go Services Conference Member carriers, such carriers shall, in addition to identifying airport lo cations, appoint IATA as th eir agent for purposes of signing the multilateral agreement.

1.2 This Resolution does not amend Conditions of Contract as set forth in Resolution 600i or Carriers’ Conditions of Carriage.

1.3 This Resolution does not obligate carriers to engage in Electroni c Communication based transactions with any shipper or to authorize the use of Electronic Communication for cargo tendered at all locations where cargo is received for carriage.RESOLUTION 672 ADOPTED AT CSC/35 ON 10 MARCH 2013 Page 2 of 33 

### 1.4 This Resolution, and the use of Electronic Co mmunication hereunder, does not limit the rights of any carrier with respect to the establishment of conditions of ca rriage, applicable cargo rates and

determinations whether individual car go shipments are Ready for Carriage.

1.5 Carriers shall ensure that their Conditions of Contract and Conditions of Carriage are accessible to all shippers on the carriers’ websites or otherw ise made available to shipper or their agent

1.6 Carrier(s) should consult with their insurers, and be particul arly mindful of any possible paper air waybill completion and usage requirements as a condition of insurance coverage prior to shipping and documenting cargo under EDI. Each pa rty to this agreement is solely responsible for meeting the conditions of thei r respective insurance policies.

1.7 Carriers accepting cargo through EDI procedures for interline transportation shall do so in

accordance with IATA Resolution 660.RESOLUTION 672 ADOPTED AT CSC/35 ON 10 MARCH 2013 Page 3 of 33 

## Resolution 672

Attachment ‘A’

IATA MULTILATERAL E-AI R WAYBILL AGREEMENT

NOTICE CONCERNING CARRIER'S LIMITATION OF LIABILITY If the carriage involves an ultima te destination or stop in a country other than the country of departure, the Montreal Convention or the Warsaw Convention may be applicable to the liability of the Carrier in respect of loss of, damage or de lay to cargo. Carrier's limitation of liability in

accordance with those Conventions shall be as set forth in subparagraph 4 of IATA Resolution 600i unless a higher value is declared.

An Agreement made this ____ day of ______ 20___, betwee n each airline set forth in Attachment “ B” to IATA Resolution 672 (hereinafter called ‘Carrier’) represented by the Director General of IATA or his authorized representative acting for and on behalf of su ch Carrier AND ______________ having its principal office at ___________________ in the c ountry of _______________(“Specified Country”) including any of its Affiliate(s) as set forth in Attachment “C” to IATA Resolution 672 (hereinafter called the “ Freight Forwarder”) w ith respect to cargo tendered by the Freight Forwarder to the Carrier(s).

WHEREAS, the parties to this Agreement desire to use electronic means in lieu of a paper air waybill to document the transportation of cargo and wish to es tablish the conditions for such transportation;

THEREFORE, in consideration of the mutual covena nts and agreements herein contained, the parties agree as follows:

Article 1 – Object and Scope

1.1 This Agreement is intended to permit Freight Forwarder to propose and Carrier(s) to accept and execute contracts for the carriage of cargo shipments by electronic means in lieu of a paper air waybill. Such contracts, defined as Cargo C ontracts herein, shall in each case be subject to the Conditions of

Contract set forth in IATA Resolution 600i 1 

### which is also included here with as Annex “A” to this

1 Notice Pursuant to Resolution 600i: It is agreed that the goods shipped pursuant to this Agreement are accepted in apparent good order and condition (except as noted) for carri age SUBJECT TO THE CONDITIONS OF CONTRACT. ALL GOODS MAY BE CARRIED BY
ANY OTHER MEANS INCLUDING ROAD OR ANY OTHE R CARRIER UNLESS SPECIFIC CONTRARY INSTRUCTIONS ARE GIVEN BY THE SHIPPER, AND SHIPPER AGREES THAT THE SHIPMENT MAY BE CARRIED VIA INTERMEDIATE
STOPPING PLACES WHICH THE CARRIER DEEMS APPROPRI ATE. THE SHIPPER’S ATTENTION IS DRAWN TO THE
NOTICE CONCERNING CARRIER’S LIMITATION OF LIABILITY in the Conditions of Contract. Shipper may increase such limitation of liability by declaring a higher value for carriage and paying a supplemental charge if required.

INSURANCE – If carrier offers insuran ce, and such insurance is requested in accordance with the conditions thereof, indicate amount to be insured in figures in field "Amount of Insurance".RESOLUTION 672 ADOPTED AT CSC/35 ON 10 MARCH 2013 Page 4 of 33 

### Agreement. Freight Forwarder acknowledges th at Freight Forwarder’ s use of Electronic Communication to effect Cargo Contracts shall constitu te its agreement and the agreement of any person for whom it is acting and has authority to act ( under Section 3.2) to the Conditions of Contract

referenced above as well as to all ot her provisions of this Agreement. THE ACCEPTANCE OF

CARGO TENDERED FOR CARRIAGE PURSUAN T TO THIS AG REEMENT SHALL CREATE, UNLESS THE FREIGHT FORWARD ER SPECIFICALLY INDICATES (AS REQUIRED BY SECTION 3.2) THAT IT IS ACTING AS AGENT FOR ANOTHER PARTY

APPEARING ON THE AIR WAYBILL OR SHIPMENT RECORD AS THE CONTRACTING PARTY (SHIPPER), AND NOTWITHSTANDING ANY CARRIER CONDITION OF

CARRIAGE TO THE CONT RARY, A CARGO CONTRACT FOR THAT CARRIAGE

BETWEEN THE CARRIER AND THE FREIGHT FORWARDER.

1.2 It is the mutual intent of Freight Forwarder a nd Carrier(s) to permit the Shipment Record created by Electronic Communication to have the legal effect of a duly executed paper air waybill to the full extent permitted by national law and applicable intern ational treaties. Where national law, applicable international treaties or such circumstances as agr eed by the Parties, require s issuance of a paper air waybill, Carrier(s) shall in each case be authorized by Freight Forw arder to make out and sign (through printed or stamped signature), such paper air waybill on behalf of Freight Forwarder acting as principal or on behalf of a Third Party for whom Freight Forwar der is acting as agent (pur suant to section 3.2), in conformity with the Freight Fo rwarder’s air waybill data comm unicated to the Carrier through Electronic Communication and such paper air waybill sh all constitute the Cargo Contract. In the event that the Carrier makes an error when making out th e paper air waybill resulting in a difference between the information on the paper air waybill and Electr onic Communication, the Electronic Communication shall be governing.

1.3 IATA as party to this Agreemen t acts only on behalf of and as agent for the Carr iers listed in

Attachment ‘B’ to IATA Resolutio n 672. IATA shall have only such re sponsibilities as are set forth herein and shall have no responsibility with respect to any Cargo Contract.

1.4 The Conditions of Contract deta iled in IATA Resolution 600i, sha ll apply to all Cargo Contracts, except (i) as otherwise agreed in wr iting; or (ii) for Cargo Contract s where national law or applicable international treaties requires i ssuance of a paper air wa ybill where IATA Resolution 600b would apply. . In the event that Freight Forwarder concludes a Ca rgo Contract on behalf of a Third Party, pursuant to Section 3.2 hereof, Freight Forwarder, as agent for and on behalf of su ch Third Party, hereby consents to

Carrier’s Conditions of Contract. Ca rrier shall ensure that its Conditi ons of Carriage ar e accessible to Freight Forwarder on the Carriers’ websites or otherwise made availa ble to Freight Forwarder.

Article 2 – Definitions

2.1 “Agreement” shall mean this agreement between Carrier(s) and a Freight Forwarder who wish to contract for carriage of cargo by Carrier(s) through the use of Electronic Communication.

2.2 "Affiliate" shall mean an entity adde d to this Agreement under Section 12.2.RESOLUTION 672 ADOPTED AT CSC/35 ON 10 MARCH 2013 Page 5 of 33 

### 2.3 “Cargo Contract” shall mean a c ontract between a Carrier and a shipper initiated by Electronic Communication and formed under this Agreement for th e carriage of, and settlement with respect to a specific cargo shipment. The Cargo Contract remain s an independent contract from this Agreement, including as to its content, interpretation and governing law.

2.4 “Cargo Receipt” or “Receipt for the Cargo” sh all mean a document (in paper or electronic form) which is provided to the shipper, by the Carrier cr eating a Shipment Record which shall be deemed to effect a Cargo Contract for a cargo shipme nt identifiable on such Cargo Receipt.

Said Cargo Receipt shall, in all respects, be deemed a full substitute for a Carrier air waybill. The technical aspects of the Car go Receipt shall be as described in IATA Resolution 600g.

2.5 “EDI” or “Electronic Data Inte rchange” shall mean the electroni c transfer, from computer to computer, of commercial, administrativ e and transport data using an agreed standard to structure an EDI Message, as set out in the IATA Resolution 670.

2.6 “EDI Message” shall mean a messa ge consisting of a set of segmen ts, structured using an agreed standard, prepared in a computer readable fo rmat, transmitted via EDI, and capable of being automatically and unambiguously processed.

2.7 “Electronic Communication” sha ll mean the use of EDI Message s or Carrier’s web-portal to establish a Shipment Record.

2.8 “IATA” shall mean the Interna tional Air Transp ort Association.

2.9 “IATA Message Standard” shall mean the messa ge standard specified, published and updated by the International Air Transport Association (IATA) from time to time.

2.10 "Montreal Convention" shall m ean the Convention for the Unifica tion of Certain Rules Relating to International Carriage by Ai r, done at Montreal on 28 May 1999.

2.11 "Notice" shall mean a notice given by a Party in accordance with Article 12.1.

2.12 “Party or Parties” shall mean collectively or individually th e “Freight Forwarder” and/or “Carrier(s)”.

2.13 “Ready for Carriage” shall mean a shipment tendered to the Carrier pursuant to the conditions set

forth in IATA Resolution 833.

2.14 “Shipment Record” shall mean any record of th e Cargo Contract preser ved by Carrier, evidenced by electronic means. In the event that Carriers are using the IATA Message Standard, the technical aspects of the Shipment Record shall be as specified in IATA Resolution 600f.RESOLUTION 672 ADOPTED AT CSC/35 ON 10 MARCH 2013 Page 6 of 33 

### 2.15 “Shipper’s Delivery Note” shall mean a document (in paper or electronic form) provided to the Carrier by the Freight Forwarder ac knowledging the delivery of the cargo shipment as “freight on hand” for carriage by air. At a minimum, it shall specify (a) the shipper; (b) the weight and number of pieces of the cargo shipment; (c) the date, time and place re ceived by the Carrier; (d) reference the shipment identification number covering the speci fic cargo shipment. To the extent it is readily available, an indication of the places of departur e, destination and, if applicable, agreed stopping places, should also be specified.

2.16 “Warehouse Receipt” shall mean a document pr ovided to the Freight Fo rwarder by the Carrier acknowledging the receipt of the cargo shipment as “freight on hand” for carriage by air. At a minimum, it shall specify (a) the sh ipper (b) the weight and number of pieces of the cargo shipment; (c) the date, time and place received by the Carrier; (d) reference the shipment identification number covering the specific cargo shipment. To the extent it is readily available, an indication of the places of departure, destination and, if applicable, ag reed stopping places, should also be specified.

In lieu of a Warehouse Receipt, th e Carrier may verify the informa tion on and countersign the Shipper's Delivery Note. Once verified and countersigned by the Carrier such delivery note shall serve as a Warehouse Receipt.

2.17 "Warsaw Convention" means whichever of the follo wing instruments is applic able to the contract of carriage: the Convention for the Unification of Certain Rules Rela ting to International Carriage by Air, signed at Warsaw, 12 Octobe r 1929; that Convention as amended at The Hague on 28 September 1955; that Convention as amended at The Hague 1955 and by Montreal Protocol N o. 1, 2, or 4 (1975) as the case may be.

Article 3 – Contracting through Electronic Communication

3.1 This Agreement shall become effective betwee n Freight Forwarder and each Carrier listed in

Attachment ‘B’ to IATA Resoluti on 672 on the later of the date it is signed by IATA or Freight Forwarder. Notwithstanding the foregoing, Freight Forwarder shall only commence tendering cargo shipments under this Multila teral e-AWB Agreement to each participating Carrier on the date after that Carrier sends a notice (Activation Notice) to Freight Forwarder upon Carrier confirming that:

(a) Freight Forwarder has satisfied Carrier that Freight Forwarder is capable of transmitting and receiving EDI Messages to Carrier in accord ance with the IATA Message Standard

or

(b) Carrier will accept another form of Electroni c Communication (e.g. web-portal, e-mail, etc.) to establish a Shipment Record a nd enter into Cargo Contracts;

andRESOLUTION 672 ADOPTED AT CSC/35 ON 10 MARCH 2013 Page 7 of 33 

### Freight Forwarder and Carrier have agreed on a sa tisfactory procedure for confirming the authenticity and integrity of Electronic Communication directed to Carrier at the airport(s) listed by Carrier in

Attachment ‘B’ to IATA Resolution 672.

The obligations set forth in Section 3.1 are continuing obligations that remain in effect throughout the term of this Agreement.

The Activation Notice to Freight Forw arder sent pursuant to this Secti on 3.1 shall be in the form as set forth in Attachment ‘F’ to IATA Resolution 672, a nd shall only be applicab le as to the Freight Forwarder (and/or Affiliate(s) listed in Attachment ‘C’ to IATA Resolution 672) at the airport(s)

indicated in the Activation Notice to th e Freight Forwarder sent by Carrier.

3.2 For shipments to be tendered by the Freight Forwar der as agent of a third party shipper (a “Third Party”), the Freight Forwarder warrant s and represents that, prior to en tering into such Cargo Contracts, it is authorized by the Third Party to act as its ag ent for purposes of initiating, processing and concluding Cargo Contracts and acknowledges that the Carrier sh all be entitled to rely on this warranty and representation without any obligation to make enquiries as to whethe r or not such authorization is

correct or has been revoked or a ltered in any way.. Furthermore, Frei ght Forwarder shall receive Cargo Receipts and consents to the use of electronic mean s in lieu of a paper air waybill on behalf of such Third Party. Freight Forwarder shall ensure that proper identification is included within such Electronic Communication, or by other means as agreed by the Parties, so that Carrier can recognize that the Freight Forwarder is acting as agent of the Third Party for purposes of concluding a Cargo Contract between the Third Party and Carrier.

3.3 Freight Forwarder acknowledges and accepts that it is responsible for the correctness and completeness of the particulars and statements relatin g to the cargo which Freight Forwarder provides in

the Electronic Communication to Carri er(s). Freight Forwarder shall in demnify the Carrier(s) against all damage suffered by it, or by any other person to wh om Carrier is liable, by reason of the Freight Forwarder's breach of the warranties and representations set out above and for any irregularity, incorrectness or incompleteness of the particul ars and statements set forth in the Electronic Communication furnished by the Freight Forwarder on its own behalf or on a Third Party’s behalf.

3.4 Either Freight Forwarder or Ca rrier may terminate this Agreemen t at any time by giving not less than 30 days prior written Notice to the other. Parties shall inform IA TA of such termination pursuant

to Article 12.

3.5 Either Freight Forwarder or Carrier(s) may term inate this Agreement by immediate Notice in the event that the party to be notified has entered into bankruptcy, has been d eclared insolvent or has demonstrated incapability to adhere to applicable EDI Message standards or agreed authentication procedures.

3.6 Termination shall not affect the validity of any Cargo Contract en tered into before the date of such termination. Notwithstanding te rmination for any reason, the right s and obligations of the PartiesRESOLUTION 672 ADOPTED AT CSC/35 ON 10 MARCH 2013 Page 8 of 33 

### referred to in Articles 3.2, 3.3, and 9 shall survive te rmination together with any other provision which by its nature survives termination.

3.7 Nothing in this Agreem ent shall require Freight Forwarder to tender or Carrier to accept any cargo shipment. Carrier(s) shall determine, at its /their sole discretion, whether any tendered cargo shipment is Ready for Carriage.

Article 4 – Operations

4.1 Freight Forwarder shall tender each cargo shipment using Electr onic Communication. When using EDI as Electronic Communica tion, the parties shall exchange EDI Messages and shall establish the Shipment Record in the form set forth in IATA Resolution 600f. If the Carrier uses a form of communication other than EDI, the parties will establish a Shipment Record pursuant to Carrier’s terms

and conditions for use of such other form of el ectronic communication for the establishment of a Shipment Record and a Cargo Contract.

4.2 Freight Forwarder shall tender ca rgo accompanied by air waybill da ta established through Electronic Communication to Carrier(s) only at those stations listed in Attachment ‘B’ to IATA Resolution 672. Carrier(s) may amend their information contained in Attachment ‘B’ to IATA Resolution 672 from time to time for operational reasons.

4.3 The Freight Forwarder shall, in any case, comm unicate such air waybill data so as to reach the Carrier prior to tender of the cargo shipme nt to Carrier’s poin t of acceptance.

4.4 A Cargo Contract shall be c oncluded once the Carrier has rece ived the cargo and provided a cargo receipt at the time of delivery. In the event th at a Cargo Receipt cannot be provided at the time of delivery of the cargo, the Carrier sh all provide a Warehouse Receipt (as an interim cargo receipt) at such time, and the Cargo Contract shal l be deemed concluded, however, transportation of the cargo shall continue to be subject to Carrier confirming to the Freight Forw arder that the shipment is Ready for Carriage. When Carrier(s) determine(s) that a cargo shipment is Ready for Carriage, Carrier(s) shall establish a Shipment Record and issue a Cargo Recei pt in the form set forth in IATA Resolution 600g, except that the Warehouse Receipt shall nonetheless contin ue to serve as prima facie evidence as to the weight and number of pieces delivered to Carrier at the date, time and place specified on the Warehouse Receipt. The Carrier shall archive the Warehouse R eceipt pursuant to the archiving requirements set

forth herein.

4.5 If Carrier(s): (i) is unable to determine that a cargo shipment tendered under th is Agreement is Ready for Carriage; or (ii) Carrier(s) determine that there is a discrepancy be tween the air waybill data established through Electronic Co mmunication and the weight of, number of pieces, volume of, measurement of, or rate applicable to a cargo shipme nt then Carrier shall so notify Freight Forwarder; Carrier may receive such cargo shipment by issuing a Warehouse Receipt (as an interim cargo receipt) and acknowledging through Electronic Communicatio n that the cargo is “freight on hand”. Discrepancies shall be governed by the Carrier’s ex ception procedures. If the discrepancy is resolved and/or Carrier(s) determine that th e cargo shipment is Ready for Carriage, Carrier(s) may then issue a Cargo Receipt pursuant to Article 4.4 of this Agreem ent. Subject to Section 4.4, the Cargo Receipt shallRESOLUTION 672 ADOPTED AT CSC/35 ON 10 MARCH 2013 Page 9 of 33 

### be governing with respect to the weight, volume and number of pieces applicable to the cargo shipment covered by the Cargo Receipt.

4.6 Freight Forwarder undertakes th at insofar as any part of a consignment contains dangerous goods, all measures prescribed by the Danger ous Goods Regulations shall be met.

4.7 Freight Forwarder shall tender the contents of each consignment properly packed and labeled as per the requirements for Ready fo r Carriage consignments set fort h in IATA Resolution 833, and in compliance with any other applicab le regulations (e.g. Live Animals, Perishables, Time/Temperature sensitive) depending on the nature of the goods tendered.

Article 5 – Records

5.1 Carrier(s) shall store the Ship ment Record as established through the Electronic Communication,

unaltered and secured for a minimum of two years or such additiona l time as applicable law shall require.

5.2 Unless otherwise required by law, Carrier(s) shall ensure that stored Shipment Record is readily retrievable and may be printed in human readable form.

5.3 Freight Forwarder on its own behalf and on behalf of persons for whom it is authorized to act, and Carrier(s) hereby waive any objec tion to the use of Electronic Communication authorized by this Agreement as evidence in resolving any dispute between them regardless of the process by which such dispute is to be resolved.

Article 6 – Confidentiality and Protection of Data

6.1 Freight Forwarder and Carrier(s) shall afford confidentiality to Elec tronic Communications on the same basis as afforded to paper air waybills a nd other communications rela ted to Cargo Contracts.

6.2 Subject to any other non-disclo sure agreement or agreement in place, where Carrier(s) obtain(s) information contained in Freight Forwarder’s “Hous e Waybill” under this Agreement, Carrier(s) shall

maintain such information in confidence unless ot herwise agreed in writi ng by Freight Forwarder or unless otherwise required to be disclosed to meet the requirements of government authorities or agencies or by operation of law or by order of a court or tribunal of competent ju risdiction, or to be provided to carrier's advisors, legal representati ves, brokers, insurers and re-insur ers for claims handling purposes.

In such case Carrier shall use all reasonable endeavor s to first inform the Freight Forwarder in writing before any disclosure under such order or obligation is made.

Article 7 – Responsibility and Security

7.1 Carrier(s) shall be res ponsible for the integrity of its/their Electronic Co mmunications and for the prevention of any unauthorized use of or access to Fr eight Forwarder’s authentication codes/procedures,RESOLUTION 672 ADOPTED AT CSC/35 ON 10 MARCH 2013 Page 10 of 33 

### if any, after the use of Electronic Communications unl ess such unauthorized use or access results from the acts or omissions of Freight Forwarder.

7.2 Freight Forwarder shall be responsible for the integrity of its Electroni c Communications and for the prevention of any unauthorized use of or access to Carrier(s) authen tication codes/procedures, if any,

after the use of Electronic Communications unless su ch unauthorized use or access results from the acts or omission of Carrier(s).

7.3 Upon becoming aware, or as soon as prac ticable thereafter, of any unauthorized use of authentication codes/procedures as described in this Article 7, a Party shall immediately notify the other Party of such unauthorized use, regardless of whether su ch unauthorized use is as a result of the acts or omissions of the other Party.

Article 8 — Operational Requirements for Electronic Communication

Each Party shall provide and maintain all necessa ry equipment to fulfil its obligations under the Agreement including hardware and software.

Article 9 – Liability

9.1 Neither Party (including persons for whom Freight Forwarder is authorized to act) shall be liable for any loss or damage suffered by the other Party cause d by any delay or failure to perform under this Agreement where such delay or failure is cause d by any impediment beyond the Party’s control and which could not reasonably have been expected at th e date of this Agreement or the consequences of

which could not be avoided.

9.2 If a Party requires another Party to use the services of an interm ediary to perform the transmission, logging, storage or processing of an Electronic Co mmunication, the Pa rty who requires

such use shall be liable to the othe r Party for damage from that intermediary’s acts or omissions in the provision of said services.

9.3 Except for situations as set forth in Section 9.1, each Party’s liability under this Agreement shall be limited to proven compensatory damages and no Part y shall be liable for: (i) any loss of profits, revenue, contracts, sales, anticipat ed savings, goodwill and / or reputati on; (ii) special, indirect or consequential damages; and / or, (iii) any ot her form of non-compensatory damages.

9.4 Nothing in this Agreement shall affect the li ability of any Party u nder the specific Cargo Contracts entered into by the use of Electronic Communications hereunder.

Article 10 – Governing LawRESOLUTION 672 ADOPTED AT CSC/35 ON 10 MARCH 2013 Page 11 of 33 

### 10.1 This Agreement shall be interpreted under and governed by the law of the Swiss Confederation without regard to its choice of law principles.

Article 11 – Resolution of Disputes

11.1 Carrier(s) and Freight Forwarder and/or the person on w hose behalf Freight Forwarder is

authorized to act shall meet to seek amicable resolution of any di spute arising under this Agreement within 14 days after either Party gives Notice of such dispute.

11.2 If such dispute cannot be resolv ed within 45 days of Notice, the Parties in disput e shall seek to mediate through a mutually agreed thir d party for an additional 60 days.

11.3 If such dispute is not successfully mediated pur suant to Article 11.2 of this Agreement the matter

shall be referred to and fi nally resolved by arbitrati on subject to the International Chamber of Commerce (ICC) Rules of Arbitration, before a single arbitrator to be agreed by the pa rties to this Agreement involved, or failing agreement, by a panel of three ar bitrators to be nominated in accordance with the

ICC Rules of Arbitration.

11.4 Notwithstanding the foregoing nothing in this Agreement prevents any party from seeking injunctive relief before a court of competent juri sdiction for the protection of their rights, pending determination of disputes or claims re lating to such rights by an arbitration.

Article 12 – Notices

12.1 All Notices hereunder shall be in writing and shall be sent by email, certified mail, return receipt requested or by express courier with proof of delivery to the indivi duals and addresses below. The

notification forms included as attachments to this Agreement may be amended by IATA from time to

time.

For the Freight Forwarder For the applicable Carrier(s)

To be provided in the Freight Forwarder Submission Form, promulgated as

Attachment ‘E’ to IATA Resolution 672 See Attachment ‘B’ to IATA Resolution

672

12.2 If the Freight Forwarder wishes to add or rem ove Freight Forwarder Aff iliate(s) from the IATA

MULTILATERAL E-AWB AGREEMEN T shall notify IATA by usin g the FREIGHT FORWARDER

MULTILATERAL E-AWB AGREEMEN T SUBMISSION FORM provide d in Attachment ‘E’ of Resolution 672 or its on-line version. The Freight Fo rwarder information will be reflected accordingly in

the “LIST OF FREIGHT FORWARDERA FFILIATES” set forth as Attachment ‘C’ to IATA ResolutionRESOLUTION 672 ADOPTED AT CSC/35 ON 10 MARCH 2013 Page 12 of 33 

### 672 that shall be maintained by IATA and made avai lable to all industry stak eholders through required means, including but not limited to, a public website.

12.3 If the Freight Forwarder wishes to add or ch ange their designated contact person for matters

related to the IATA MULTILA TERAL E-AWB AGREEMENT, sha ll notify IATA by using the

FREIGHT FORWARDER MULTILATERAL E-AWB AGREEMENT SUBMISSION FORM provided

in Attachment ‘E’ of Resolution 672 or its online version. The Freight Forwarder information will be reflected accordingly in the “LIST OF FREIGHT FORWARDERAFFILIATES” set forth as Attachment

‘C’ to IATA Resolution 672 that sh all be maintained by IATA and made available to all industry stakeholders through required means, incl uding but not limited to, a public website.

12.4 If the Freight Forwarder wishes to w ithdraw from the IATA MULTILATERAL E-AWB AGREEMENT shall notify IATA of their intent ion to do so, using the FREIGHT FORWARDER

MULTILATERAL E-AWB AGREEMEN T SUBMISSION FORM provide d in Attachment ‘E’ of Resolution 672 or its online version. The Freight Forw arder information will be reflected accordingly in

the “LIST OF FREIGHT FORWARDERA FFILIATES” set forth as Attachment ‘C’ to IATA Resolution 672 that shall be maintained by IATA and made avai lable to all industry stak eholders through required means, including but not limited to, a public website.

12.5 Carriers wishing to join or withdraw from the IATA MULTILATERAL E-AWB AGREEMENT shall notify IATA of their intention to do so, by using the AIRLINE MULTILATERAL E-AWB AGREEMENT SUBMISSION FORM provi ded in Attachment ‘D’ to this Resolution or its online

version. The Carrier information will be reflected accordingly in the “LIST OF AIRLINES AND

THEIR ACCEPTABLE AIRPORTS” set forth as Attachment ‘B’ to IA TA Resolution 672 that shall be maintained by IATA and made avai lable to all industry st akeholders through requ ired means, including but not limited to, a public website.

12.6 Carriers wishing to add or change their designate d contact person for matters related to the IATA MULTILATERAL E-AWB AGREEMENT, shal l notify IATA by us ing the AIRLINE

MULTILATERAL E-AWB AGREEMENT SUBMISSION FORM provided in Attachment ‘D’ to this

Resolution or its online version. The Carrier informa tion will be reflected accordingly in the “LIST OF

AIRLINES AND THEIR ACCEPTABLE AIRPORTS” set fo rth as Attachment ‘B’ to IATA Resolution 672 that shall be maintained by IATA and made avai lable to all industry stak eholders through required means, including but not limited to, a public website .

12.7 Carriers wishing to add or remove acceptabl e airport(s) from the IATA MULTILATERAL EAWB AGREEMENT shall noti fy IATA by using the AI RLINE MULTILATERAL E-AWB AGREEMENT SUBMISSION FORM provi ded in Attachment ‘D’ to this Resolution or its online

version. The Carrier information will be reflected accordingly in the “LIST OF AIRLINES AND

THEIR ACCEPTABLE AIRPORTS” set forth as Attachment ‘B’ to IA TA Resolution 672 that shall be maintained by IATA and made avai lable to all industry st akeholders through requ ired means, including but not limited to, a public website.

Article 13 – SeverabilityRESOLUTION 672 ADOPTED AT CSC/35 ON 10 MARCH 2013 Page 13 of 33 

### 13.1 If any provision or provisions of this Agr eement shall be held to be invalid, illegal,

unenforceable or in conflict w ith the law of any jurisdiction, that shall not affect:

1. The validity or enforceability in that jurisdicti on of any other provision of this Agreement; or

2. The validity or enforceability in other jurisdicti ons of that or any other provision of this Agreement.

In such cases, this Agreement shall be construed as if such invalid, illegal or unenforceable provisions had never been contained herein, unless the deletion of such provision or provisions would result in such a material change so as to cause co mpletion of the transactions contempl ated herein to be unreasonable. Parties shall then negotiate in good faith an appropriate substitute fo r the provisions d eemed invalid.

Article 14 – Interpretation

14.1 Words importing the singular shall in clude the plural and vice versa.

14.2 The headings of articles are for convenience onl y and shall not be used to interpret provisions of the Agreement or otherwise affect the substantial provisions.

Article 15 – No Waiver of Rights

The failure by either Party at any time to require pe rformance by the other of a ny of its obligations, shall not affect the right to re quire such performance at any time therea fter. A waiver by either Party of a breach or specific delay shall not be taken or held to be a waiver of any subsequent breach or delay.

Article 16 – Other Agreements Superceded

For as long as this Agreement is in force, it shal l supercede any and all prio r EDI Agreements or other prior agreements used to substitute the use of a paper air waybill through electronic means between the

Parties in so far and to the extent that it applies to the airport(s) th at have been activated pursuant to Article 3.1 of this Agreement a nd remain so activated hereunder an d without prejudice to rights and liability as may exist at the date hereof. For avoidance of doubt this Agreement does not supersede the Conditions of Contract or Conditions of Carriage.

Director General of IATA (or his authorized representa tive) acting as agent for the Carriers referred to in the preamble hereto.

By: ____________________________________ (Signature)

Name: _____________________________RESOLUTION 672 ADOPTED AT CSC/35 ON 10 MARCH 2013 Page 14 of 33 

### Freight Forwarder:_____________________________ (Name of company)

By: _________________________________ (Signature)

Name:______________________________

Title:

Full Address: By: _________________________________ (Signature)

Name:______________________________

Title:

Full Address:RESOLUTION 672 ADOPTED AT CSC/35 ON 10 MARCH 2013 Page 15 of 33 

## Attachment ‘A’

Annex ‘A’

IATA RESOLUTION 600i: CONDITIO NS OF CONTRACT FOR CARRIAGE

CONCLUDED AND EVIDENCE D BY ELECTRONIC MEANS

Notice : The provisions of IATA Resolution 600i, including the Conditions of Contract set forth therein, are incorporated into this Agreement by this reference. The current Conditions of Contract as set forth in IATA Resolution 600i are re-printed in this Annex ‘A’ for the convenience of the pa rties. The parties agree to be bound by the current version of IATA Resolution 600i Conditions of Contract as amended from time to time by the IATA Cargo Services Conference and re-printed in the Cargo Services Conference Resolutions Manual without further amendment to this Agreement.

1. In this contract and the Notices appearing herewith:

CARRIER includes the air carrier issuing the cargo receipt and all carriers that carry or undertake to carry the cargo or perform any other services related to such carriage.

SPECIAL DRAWING RIGHT (SDR) is a Special Drawing Right as defined by the International Monetary Fund.

WARSAW CONVENTION means whichever of the following instruments is applicable to the contract of carriage:

the Convention for the Unification of Certain Rules Relati ng to International Carriage by Air, signed at Warsaw, 12 October 1929; that Convention as amended at The Ha gue on 28 September 1955; th at Convention as amended at The Hague 1955 and by Montreal Protocol No. 1, 2, or 4 (1975) as the case may be.

MONTREAL CONVENTION means the Convention for the Unification of Certain Rules for International Carriage by Air, done at Montreal on 28 May 1999.

2./2.1 Carriage is subject to the rules relating to liability established by the Warsaw Convention or the Montreal Convention unless such carriage is not “international carriage” as defined by the applicable Conventions.

2.2 To the extent not in conflict with the foregoing, carri age and other related services performed by each Carrier are subject to:

2.2.1 applicable laws and government regulations;

2.2.2 provisions contained in the Carrier’s conditions of carriage and related rules, regulations, and timetables (but not the times of departure and arrival stated therein) and applicable tariffs of such Carrier, which are made part hereof, and which may be inspected at any airports or other cargo sales offices from which it operates regular services. When carriage is to/from the USA, the shipper and the consignee ar e entitled, upon request, to receive a free copy of the Carrier’s conditions of carriage. The Ca rrier’s conditions of carriage include, but are not limited

to:

2.2.2.1 limits on the Carrier’s liability for loss, damage or delay of goods, including fragile or perishable goods;RESOLUTION 672 ADOPTED AT CSC/35 ON 10 MARCH 2013 Page 16 of 33 2.2.2.2 claims restrictions, including time periods within wh ich shippers or consignees must file a claim or bring an action against the Carrier for its acts or omissions, or those of its agents;

2.2.2.3 rights, if any, of the Carrier to change the terms of the contract;

2.2.2.4 rules about Carrier’s right to refuse to carry;

2.2.2.5 rights of the Carrier and limitations concerning delay or failure to perform service, including schedule changes, substitution of alternate Ca rrier or aircraft and rerouting.

3. The agreed stopping places (which may be altered by Carrier in case of necessity) are those places, except the place of departure and place of destination, set forth in the shipment record or shown in Carrier’s timetables as scheduled stopping places for the route. Carriage to be performed hereunder by several successive Carriers is regarded as a single operation.

4. For carriage to which the Montreal Convention does not apply, Carrier’s liability limitation for cargo lost, damaged or delayed shall be 19 SDRs per kilogram unles s a greater per kilogram monetary limit is provided in any applicable Convention or in Carrier’s tariffs or general conditions of carriage.

5./5.1 Except when the Carrier has extended credit to the c onsignee without the written consent of the shipper, the shipper guarantees payment of all charges for the carriage due in accordan ce with Carrier’s tariff, conditions of carriage and related regulations, applicable laws (including national laws implementing the Warsaw Convention and the Montreal Convention), govern ment regulations, orders and requirements.

5.2 When no part of the consignment is delivered, a cl aim with respect to such consignment will be considered even though transportation charges thereon are unpaid.

6./6.1 For cargo accepted for carriage, the Warsaw Convention and the Montreal Convention permit shipper to increase the limitation of liability by declaring a higher va lue for carriage and paying a supplemental charge if required.

6.2 In carriage to which neither the Warsaw Convention nor the Montreal Convention applies Carrier shall, in accordance with the procedures set forth in its general conditions of carriage and applicable tariffs, permit shipper to increase the limitation of liability by declaring a higher value for carriage and paying a supplemental charge if so required.

7./7.1 In cases of loss of, damage or delay to part of the cargo, the weight to be taken into account in determining Carrier’s limit of liab ility shall be only the weight of the package or packages concerned.

7.2 Notwithstanding any other provisions, for “foreign air transportation” as defined by the U.S. Transportation Code:

7.2.1 in the case of loss of, damage or delay to a shipment, the weight to be used in determining Carrier’s limit of liability shall be the weight which is used to de termine the charge for carri age of such shipment; and

7.2.2 in the case of loss of, damage or delay to a part of a shipment, the shipment weight in 7.2.1 shall be prorated to the packages covered by the same cargo receipt whose value is affected by the loss, damage or delay. The weight applicable in the case of loss or damage to one or more articles in a package shall be the weight of the entire package.RESOLUTION 672 ADOPTED AT CSC/35 ON 10 MARCH 2013 Page 17 of 33 8. Any exclusion or limitation of liabili ty applicable to Carrier shall appl y to Carrier’s agents, employees, and representatives and to any person whose aircraft or equipm ent is used by Carrier for carriage and such person’s agents, employees and representatives.

9. Carrier undertakes to complete the carriage with reasona ble dispatch. Where permitted by applicable laws, tariffs and government regulations, Carrier may use altern ative carriers, aircraft or modes of transport without notice but with due regard to the interest s of the shipper. Carrier is authori zed by the shipper to select the routing and all intermediate stopping places that it deems appropriate or to change or deviate from the routing shown in the Shipment Record.

10. Receipt by the person entitled to delivery of the cargo w ithout complaint shall be prima facie evidence that the cargo has been delivered in good condition and in accordance with the contract of carriage.

10.1 In the case of loss of, damage or delay to cargo a wr itten complaint must be made to Carrier by the person entitled to delivery. Such complaint must be made:

10.1.1 in the case of damage to the cargo, immediately af ter discovery of the damage and at the latest within 14 days from the date of receipt of the cargo;

10.1.2 in the case of delay, within 21 days from the date on which the cargo was placed at the disposal of the person entitled to delivery.

10.1.3 in the case of non-delivery of the cargo, within 1 20 days from the date of receipt of the cargo for transportation by the Carrier.

10.2 Such complaint may be made to the Carrier who issu ed the cargo receipt, or to the first Carrier or to the last Carrier or to the Carrier, which performed the car riage during which the loss, damage or delay took place.

10.3 Unless a written complaint is made within the time limits specified in 10.1 no action may be brought against Carrier.

10.4 Any rights to damages against Carrier shall be exti nguished unless an action is brought within two years from the date of arrival at the destination, or from the da te on which the aircraft ought to have arrived, or from the date on which the carriage stopped.

11. Shipper shall comply with all applicable laws and gove rnment regulations of any c ountry to or from which the cargo may be carried, including those relating to the packi ng, carriage or delivery of the cargo, and shall furnish

such information to the Carrier as ma y be necessary to comply with such laws and regulations. Carrier is not liable to shipper and shipper shall indemnify Carrier for lo ss or expense due to shipper’s failure to comply with this provision.

12. No agent, employee or representative of Carrier has author ity to alter, modify or waive any provisions of this

contract.RESOLUTION 672 ADOPTED AT CSC/35 ON 10 MARCH 2013 Page 18 of 33 

## Attachment ‘B’

LIST OF AIRLINES AND TH EIR ACCEPTABLE AIRPORTS

The following is the list of airlines participati ng to the IATA MULTILATERAL E-AWB AGREEMENT, including their designated contacts and acceptable airports.

IATA Airline Code

Airline Name

Airline Address Airline Designated

Contact Name

Airline Designated

Contact E-mail Airline Designated Contact Telephone Airline Designated

Contact Fax Airline Designated

Contact Address IATA Airport Codes of Origin (3 letter airport code)RESOLUTION 672 ADOPTED AT CSC/35 ON 10 MARCH 2013 Page 19 of 33 

## Attachment ‘C’

LIST OF FREIGHT FORW ARDER AFFILIATES

The following is the list of Freight Forwarders and Fr eight Forwarder affiliates participating to the IATA MULTILATERAL E-AWB AGREEMENT, including their designated contacts.

Freight Forwarder Name Freight Forwarder Address Freight Forwarder IATA Cargo Agent Code

Freight Forwarder Designated Contact E-mail Freight Forwarder Designated Contact Telephone Freight Forwarder Designated Contact Fax Freight Forwarder Designated Contact Address Freight Forwarder affiliate or related company

Name Freight Forwarder affiliate or related company

Address Freight Forwarder affiliate or related company IATA Cargo Agent Code Freight Forwarder affiliate or related Company Designated Contact E-mail Freight Forwarder affiliate or related company Designated Contact Telephone Freight Forwarder affiliate or related company Designated Contact Fax Freight Forwarder affiliate or related company Designated Contact AddressRESOLUTION 672 ADOPTED AT CSC/35 ON 10 MARCH 2013 Page 20 of 33 

## Attachment ‘D’

AIRLINE MULTILATERAL E-AWB AGREEMENT SUBMISSION FORM

INTERNATIONAL AIR TRANSPORT ASSOCIATION International Air Transport Association

Route de l'Aéroport 33, PO Box 416 CH-1215 Geneva 15 Airport

Switzerland www.iata.org

E-mail: cargo@iata.org Fax: +41 (0)22 770 2686

This form is for IATA and non-IATA airlines partic ipating in the IATA MULTILATERAL E-AIR WAYBILL

AGREEMENT set forth as Attachment ‘A’ to IATA Resolution 672.

The information requested in this form is required to join or withdraw from the IATA MULTILATERAL E-AIR WAYBILL AGREEMENT, to add and/or remove airports a nd to change the designated airline contact in the

“LIST OF AIRLINES AND THEIR ACCEPTABLE AIRPORTS” set forth as Attachment ‘B’ to IATA

Resolution 672

Kindly complete the form set forth below and return the form to the above address by e-mail or fax.

A) To join the IATA MULTILATERAL E-AIR WAYBILL AGREEMENT

The undersigned certifies as follows (please cross all the check boxes):

We appoint IATA represented by the Director Genera l of IATA or his authorized representative as our agent for purposes of executing the IATA MU LTILATERAL E-AIR WAYBILL AGREEMENT set forth

as Attachment ‘A’ to IATA Resolution 672 on our behalf.

We understand and agree that IATA shall act solely on our behalf as our agent in connection with the Multilateral e-AWB Agreement and shall have only t hose responsibilities set forth in IATA Resolution 672 in connection with the Agreement. We agree to indemnify IATA and hold IATA harmless for any loss of damage (including legal expenses) it may incur in connection with the Agreement or in performing any obligation arising from IATA Resolution 672.

We understand and agree that IATA shall include the in formation provided in this form including, but not limited to, the list of participating airports as well as the contact details of the designated airline contact

into the “LIST OF AIRLINES AND THEIR ACCEPTABLE AIRPORTS” which is set forth as

Attachment ‘B’ to IATA Resolution 672 and shall be maintained by IATA and made available to all industry stakeholders through required means, in cluding but not limited to, a public website.RESOLUTION 672 ADOPTED AT CSC/35 ON 10 MARCH 2013 Page 21 of 33 We appoint the following individual as our designate d contact for all matters relating to the IATA

MULTILATERAL E-AIR WAYBILL AGREEMENT and to be included accordingly in the “LIST OF

AIRLINES AND THEIR ACCEPTABLE AIRPORTS” set fo rth as Attachment ‘B’ to IATA Resolution

672’:

Company Name

Contact Name:

Title:

Address: Telephone:

E-Mail:

B) To add and/or remove Airports participat ing in the IATA MULTILATERAL E-AIR WAYBILL

AGREEMENT

The undersigned certifies as follows:

We are currently party to the IATA MULTI LATERAL E-AIR WAYBILL AGREEMENT set forth as

Attachment ‘A’ to IATA Resolution 672.

We wish to add the following Airports to the “LIST OF AIRLINES AND THEIR ACCEPTABLE

AIRPORTS” set forth as Attachment ‘B’ to IATA Resolution 672:

Airport Code City Name

For additional Airports please use the last two pages.

We wish to remove the following airports from the “LI ST OF AIRLINES AND THEIR ACCEPTABLE

AIRPORTS” set forth as Attachment ‘B’ to IATA Resolution 672:

Airport Code City Name Reason(s) for removal of airportRESOLUTION 672 ADOPTED AT CSC/35 ON 10 MARCH 2013 Page 22 of 33 C) To change the airline’s designated contact for all matters related to the IATA MULTILATERAL E-AIR

WAYBILL AGREEMENT

The undersigned certifies as follows:

We are currently party to the IATA MULTILA TERAL E-AIR WAYBILL AGREEMENT set forth as

Attachment ‘A’ to IATA Resolution 672.

We wish to change our airline’s designated contactfor matters related to the IATA MULTILATERAL EAIR WAYBILL AGREEMENT as included in the “LIST OF AIRLINES AND THEIR ACCEPTABLE

AIRPORTS” set forth as Attachment ‘B’ to IATA Resolution 672 as follows:

Company Name

Contact Name:

Title:

Address: Telephone:

E-Mail:

D) To withdraw from the IATA MULTILATERAL E-AWB AGREEMENT

The undersigned certifies as follows:

We hereby withdraw ourselves from the IATA MULTILATERAL E-AIR WAYBILL AGREEMENT effective ___(Day/Month/Year)______ ___for the following reason(s):

Form Submitted by:

Airline Code:

Name of Airline:

Name:

Title:

Address: Telephone:

E-Mail: Signature:

Date:RESOLUTION 672 ADOPTED AT CSC/35 ON 10 MARCH 2013 Page 23 of 33 For additional Airports

Airport Code City NameRESOLUTION 672 ADOPTED AT CSC/35 ON 10 MARCH 2013 Page 24 of 33 For additional Airports

Airport Code City NameRESOLUTION 672 ADOPTED AT CSC/35 ON 10 MARCH 2013 Page 25 of 33 

## Attachment ‘E’

FREIGHT FORWARDER MULTIL ATERAL E-AWB AGREEMENT

SUBMISSION FORM

INTERNATIONAL AIR TRANSPORT ASSOCIATION International Air Transport Association

Route de l'Aéroport 33, PO Box 416 CH-1215 Geneva 15 Airport

Switzerland www.iata.org

E-mail: cargo@iata.org Fax: +41 (0)22 770 2686

This form is for Freight Forwarders particip ating in the IATA MULTILATERAL E-AIR WAYBILL

AGREEMENT set forth as Attachment ‘A’ to IATA Resolution 672.

The information requested in this form is required to a dd or remove Freight Forwarder Affiliates in the “LIST OF

FREIGHT FORWARDER AFFILIATES” set forth as Attachme nt ‘C’ to IATA Resolution 672 as well as for the Freight Forwarder to withdraw from the IATA MULTILATERAL E-AIR WAYBILL AGREEMENT.

Kindly complete the form set forth below and return the form to the above address by e-mail or fax.

A) To add and/or remove Freight Forwarder Affiliates

The undersigned certifies as follows (please cross all the check boxes):

We are party to the IATA MULTILATERAL E-AI R WAYBILL AGREEMENT set forth as Attachment

‘A’ to IATA Resolution 672.

We represent and warrant to the benefit of the Carri er(s) that: (1) the information in this listing which shall be part of Attachment C to IATA Resolution 672 is true and correct, and (2) the Affiliates identified in this listing have duly au thorized us to enter into the Agreement on their behalf and to bind them to the obligations set forth therein.

We agree to be responsible for the performance of all obligations under the Agreement by the listed Affiliates as if such performance were undertaken by us on their behalf.

We understand and agree that IATA shall include the in formation provided in this form including, but not limited to, the list of freight forwarder Affiliates as well as the contact details of the designated freight

forwarder contact into the “LIST OF FREIGHT FORWARDER AFFILIATES” which is set forth as

Attachment ‘C’ to IATA Resolution 672 and shall be maintained by IATA and made available to all industry stakeholders through required means, including but not limited to, a public website.RESOLUTION 672 ADOPTED AT CSC/35 ON 10 MARCH 2013 Page 26 of 33 Name of Freight

Forwarder Affiliate Address of Freight

Forwarder Affiliate IATA Cargo Agent Code of Freight Forwarder

Affiliate Airport Code(s)

For additional Freight Forwarder Affili ates please use the last two pages.

Having the requisite authorization from the concerned pa rties, we hereby withdraw the following Freight Forwarder Affiliate(s) from the IATA MULTILATERAL E-AIR WAYBILL AGREEMENT set forth as

Attachment ‘A’ to IATA Resolution 672 and to be removed accordingly from the “LIST OF FREIGHT

FORWARDER AFFILIATES” set forth as Att achment ‘C’ to IATA Resolution 672:

Name of Freight

Forwarder Affiliate Address of Freight

Forwarder Affiliate IATA Cargo Agent Code of Freight Forwarder

Affiliate Reason(s) for removal

of Forwarder Affiliate

B) To add/change the designated Freight Forwarder contact

The undersigned certifies as follows:

We are currently party to the IATA MULTI LATERAL E-AIR WAYBILL AGREEMENT set forth as

Attachment ‘A’ to IATA Resolution 672.

We wish to add/change the designated contact(s) fo r all matters related to the IATA MULTILATERAL E-AIR WAYBILL AGREEMENT, including notificati ons pursuant to Article 3.1 of the IATA

MULTILATERAL E-AIR WAYBILL AGREEMENT as follows:

Name of Freight Forwarder/ Freight Forwarder Affiliate Contact Name

Title

Address Telephone

E-mailRESOLUTION 672 ADOPTED AT CSC/35 ON 10 MARCH 2013 Page 27 of 33 C) To withdraw from the IATA MULTILATERAL E-AIR WAYBILL AGREEMENT

The undersigned certifies as follows:

We hereby withdraw from the IATA Mu ltilateral E-AWB Agreement effective ___(Day/Month/Year)_________for the following reason(s):

Form Submitted by:

Company Name: Company

Address: IATA Agent

Code:

Name of Signatory:

Title:

Address: Telephone:

E-Mail: Signature:

Date:RESOLUTION 672 ADOPTED AT CSC/35 ON 10 MARCH 2013 Page 28 of 33 For any Additional Freight Forwarder Affiliates:

Name of Freight

Forwarder Affiliate Address of Freight

Forwarder Affiliate IATA Cargo Agent Code of Freight Forwarder

Affiliate Airport Code(s)RESOLUTION 672 ADOPTED AT CSC/35 ON 10 MARCH 2013 Page 29 of 33 For any Additional Freight Forwarder Affiliates:

Name of Freight

Forwarder Affiliate Address of Freight

Forwarder Affiliate IATA Cargo Agent Code of Freight Forwarder

Affiliate Airport Code(s)RESOLUTION 672 ADOPTED AT CSC/35 ON 10 MARCH 2013 Page 30 of 33 

## Attachment ‘F’

ACTIVATION NOTICE TO FREIGHT FORWARDER

This notice is to be used by IATA and non-IATA ai rlines participating in the IATA MULTILATERAL E-AIR WAYBILL AGREEMENT to notify Freight Forwarder and/or Freight Forwarder Affiliate participating to the

IATA MULTILATERAL E-AIR WAYBILL AGREEMENT of e- AWB activation or de-activation at one or more Airport(s), pursuant to Article 3.1 of the IATA MULTILATERAL E-AIR WAYBILL AGREEMENT set forth as

Attachment ‘A’ to IATA Resolution 672:

To (Freight Forwarder):

Company Name

Contact Name:

Title:

Address: Telephone:

E-Mail:

A) Activation of Freight Forwarder and/or Freight Forwarder Affiliate This is to notify you that the IATA MULTIL ATERAL E-AIR WAYBILL AGREEMENT executed by you on ___________________ is hereby declared EFFECTIVE at the follo wing Airport(s) on the date(s) listed

below.

Freight Forwarder and/or Freight

Forwarder Affiliate Airport Code City Name Effective date Comments

For any additional Freight Forwarder and/or Freight Fo rwarder Affiliate to activate please use the last two

pages.

B) De-activation of Freight Forwarder and/or Freight Forwarder Affiliate

This is to notify you that the IATA MULTIL ATERAL E-AIR WAYBILL AGREEMENT executed on ___________________ by you is hereby declared NOT EFFECTIVE at the following airport(s) on the date(s)

listed below.RESOLUTION 672 ADOPTED AT CSC/35 ON 10 MARCH 2013 Page 31 of 33 Freight Forwarder and/or Freight

Forwarder Affiliate Airport Code City Name De-activation

date Reason for deactivation

Notice served by:

IATA Airline

Code:

Name of Airline:

Name:

Title:

Address:

Date: Telephone:

E-Mail: Signature:RESOLUTION 672 ADOPTED AT CSC/35 ON 10 MARCH 2013 Page 32 of 33 For any additional Freight Forwarder and/or Freight Forwarder Affiliate to activate:

Freight Forwarder and/or Freight

Forwarder Affiliate Airport Code City Name Effective date CommentsRESOLUTION 672 ADOPTED AT CSC/35 ON 10 MARCH 2013 Page 33 of 33 For any additional Freight Forwarder and/or Freight Forwarder Affiliate to activate:

Freight Forwarder and/or Freight

Forwarder Affiliate Airport Code City Name Effective date Comments