EXHIBIT 10.14

                                WEST CORPORATION
                                   MEMORANDUM

TO: TODD STRUBBE

FROM: NANCEE BERGER

DATE: JANUARY 5, 2004

RE: 2004 COMPENSATION PLAN - EXHIBIT A

The compensation plan for 2004 while you are employed as President of West
Direct, Inc. ("WDI") and West Interactive Corporation ("WIC"), is being revised
as indicated below:

1.       Your base salary will be $250,000.00. Should you elect to voluntarily
         terminate your employment, you will be compensated for your services
         through the date of your actual termination per your Employment
         Agreement.

2.       You are eligible to receive up to a $75,000 annual performance bonus
         for meeting your WDI objective in pre-tax, pre-corporate allocation Net
         Income. The percent of plan achieved will apply to this bonus
         calculation, but will not exceed a total of $75,000 for the year. Up to
         $14,000 of this bonus will be available to be paid quarterly and trued
         up annually. This bonus is not to be combined or netted together with
         any other bonus set forth in this agreement.

3.       You are also eligible to receive up to a $75,000 annual performance
         bonus for meeting your WIC objective in pre-tax, pre-corporate
         allocation Net Income. The percent of plan achieved will apply to this
         bonus calculation, but will not exceed a total of $75,000 for the year.
         Up to $14,000 of this bonus will be available to be paid quarterly and
         trued up annually. This bonus is not to be combined or netted together
         with any other bonus set forth in this agreement.

4.       You are also eligible to receive an additional bonus for pre-tax,
         pre-corporate allocation Net Income in excess of WDI's and/or WIC's
         plan objectives. The bonus will be calculated by multiplying the
         respective excess plan pre-tax, pre-corporate allocation Net Income
         times .02. This bonus will be calculated at the end of 2004 plan year
         and will be paid no later than February 28, 2005. This bonus is not to
         be combined or netted together with any other bonus set forth in this
         agreement.

<PAGE>

5.       In addition, if West Corporation achieves its 2004 Net Income range
         provided in December 2003, you will be eligible to receive an
         additional one-time bonus of $50,000. This bonus is not to be combined
         or netted together with any other bonus set forth in this agreement.

6.       You will be paid the amount due for any quarterly bonuses within thirty
         (30) days after the quarter ends, except for the 4th Quarter and annual
         true-up amounts which will be paid no later than February 28, 2005.

7.       All pre-tax profit and Net Income objectives are based upon each
         company's operations and will not include profit and income derived
         from mergers, acquisitions, joint ventures, stock buy backs or other
         non-operating income unless specifically and individually included upon
         completion of the transaction.

8.       The benefit plans, as referenced in Section 7(i), shall include
         insurance plans based upon eligibility pursuant to the plans. If the
         insurance plans do not provide for continued participation, the
         continuation of benefits shall be pursuant to COBRA. In the event
         Employee's benefits continue pursuant to COBRA and Employee accepts new
         employment during the consulting term, Employee may continue benefits
         thereafter to the extent allowed under COBRA. In no event shall
         benefits plans include the 401K Plan or the 1996 Stock Incentive Plan.

9.       At the discretion of executive management, you may also receive an
         additional bonus based on your individual performance. This bonus is
         not to be combined or netted together with any other bonus set forth in
         this agreement.

                                    /s/ Todd Strubbe
                                 -----------------------
                                 Employee - Todd Strubbe