EXHIBIT 10.28



 Exhibit 10.28 
  
 CONFIDENTIAL MATERIALS HAVE BEEN OMITTED FROM THIS EXHIBIT PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT AND HAVE BEEN FILED SEPARATELY
WITH THE SECURITIES AND EXCHANGE COMMISSION. ASTERISKS DENOTE OMISSIONS. 
  
 AMENDMENT NO. 8 TO NETWORK SERVICES AGREEMENT 
  
 That certain
NETWORK SERVICES AGREEMENT (the “Agreement”), dated September 28, 2001, by and between SAVVIS Communications Corporation, a Delaware corporation (“SAVVIS”), and Reuters Limited, a company incorporated in England under registered
number 145516 (“Reuters”), is hereby amended effective October 1, 2003 (the “Effective Date”) by this Amendment No. 8 (the “Amendment”), as follows: 
  

	 	1.	Section 1.7 of Schedule 3 of the Agreement on Internet Access Pricing is deleted in its entirety and replaced with Exhibit A hereto. 

  

	 	2.	Section 5.2 of Schedule 5 of the Agreement on Internet Access Service Level Agreement is deleted in its entirety and replaced with Exhibit B hereto. 

  

	 	3.	Section 6.2(C)(iii) of Schedule 5 of the Agreement is deleted in its entirety and replaced with Exhibit C hereto. 

  

	 	4.	Section 6.2(C)(iv) and Section 6.2(C)(v) of Schedule 5 of the Agreement shall be amended by replacing all references to “Section 5.1” with the following:


  

	 	a.	“Section 5.1, with respect to Managed Services, Data Feed Collection Network or Office Automation Network, or Section 5.2, with respect to Internet Access”.


  

	 	5.	Section 6.2(D) of Schedule 5 of the Agreement shall be amended by adding a new subsection (vii), as set forth on Exhibit D hereto. 

  

	 	6.	This Amendment shall be executed by both parties in one or more counterparts, each of which shall be deemed an original but all of which together will constitute one and the same
instrument. 

  

	 	7.	Any defined terms not defined herein shall be as defined in the Agreement. Except as otherwise provided herein, all of the terms and conditions of the Agreement shall remain in full
force and effect as set forth therein. 

  
 [SIGNATURE
PAGE FOLLOWS] 
  







 IN WITNESS WHEREOF, the parties hereto have caused this Amendment No. 8 to the Network Services Agreement to be executed
as of the Effective Date. 
  

			
	SAVVIS COMMUNICATIONS CORPORATION
		
	 By
	 	 /s/    Matt Fanning        

	 	 	

	 Name:
	 	Matt Fanning
	 Title:
	 	EVP


  

			
	REUTERS LIMITED
		
	 By
	 	 /s/    Michael Sayers        

	 	 	

	 Name:
	 	Michael Sayers
	 Title:
	 	Global Head of Operations and Technology


  







 EXHIBIT A 
  

SCHEDULE 3, SECTION 1.7 
  
 PRICING for DEDICATED AND BURSTABLE INTERNET ACCESS 
  
 Exhibit A 
 Dedicated Internet Access
Proposal for Reuters 
  
 Port Monthly Recurring Charges 
  

																							
	 Country/City

	  	64K

	 	 	128K

	 	 	512K

	 	 	2M

	 	 	10M

	 	 	45M

	 	 	155M

	  	622M


	 Australia/Sydney
	  	[**]	 	 	[**]	 	 	[**]	 	 	[**]	 	 	[**]	 	 	 	 	 	 	  	 
	 Belgium
	  	[**]	 	 	[**]	 	 	[**]	 	 	[**]	 	 	[**]	 	 	[**]	 	 	 	  	 
	 Brazil
	  	[**]	 	 	[**]	 	 	[**]	 	 	[**]	 	 	 	 	 	 	 	 	 	  	 
	 Canada
	  	[**]	 	 	[**]	 	 	[**]	 	 	[**]	 	 	[**]	 	 	[**]	 	 	 	  	 
	 Chile
	  	[**]	 	 	[**]	 	 	[**]	 	 	[**]	 	 	[**]	 	 	[	**]	 	 	  	 
	 China
	  	[	**]	 	[	**]	 	[	**]	 	[	**]	 	[	**]	 	 	 	 	 	  	 
	 Colombia
	  	[**]	 	 	[**]	 	 	[**]	 	 	 	 	 	 	 	 	 	 	 	 	  	 
	 Czech Republic
	  	[**]	 	 	[**]	 	 	[**]	 	 	[**]	 	 	 	 	 	 	 	 	 	  	 
	 Denmark
	  	[**]	 	 	[**]	 	 	[**]	 	 	[**]	 	 	[**]	 	 	[**]	 	 	 	  	 
	 France
	  	[**]	 	 	[**]	 	 	[**]	 	 	[**]	 	 	[**]	 	 	[**]	 	 	 	  	 
	 Finland
	  	[**]	 	 	[**]	 	 	[**]	 	 	[**]	 	 	[**]	 	 	[**]	 	 	 	  	 
	 Germany
	  	[**]	 	 	[**]	 	 	[**]	 	 	[**]	 	 	[**]	 	 	[**]	 	 	[**]	  	 
	 Hungary
	  	[**]	 	 	[**]	 	 	[**]	 	 	[**]	 	 	 	 	 	 	 	 	 	  	 
	 HK
	  	[**]	 	 	[**]	 	 	[**]	 	 	[**]	 	 	[**]	 	 	 	 	 	 	  	 
	 India
	  	[**]	 	 	[**]	 	 	[**]	 	 	[**]	 	 	[**]	 	 	 	 	 	 	  	 
	 Indonesia
	  	[**]	 	 	[**]	 	 	[**]	 	 	[**]	 	 	[**]	 	 	 	 	 	 	  	 
	 Ireland
	  	[**]	 	 	[**]	 	 	[**]	 	 	[**]	 	 	[**]	 	 	[**]	 	 	 	  	 
	 Italy
	  	[**]	 	 	[**]	 	 	[**]	 	 	[**]	 	 	[**]	 	 	[**]	 	 	 	  	 
	 Japan/Tokyo
	  	[**]	 	 	[**]	 	 	[**]	 	 	[**]	 	 	[**]	 	 	[**]	 	 	 	  	 
	 Mexico
	  	[**]	 	 	[**]	 	 	[**]	 	 	[**]	 	 	 	 	 	 	 	 	 	  	 
	 Netherlands
	  	[**]	 	 	[**]	 	 	[**]	 	 	[**]	 	 	[**]	 	 	[**]	 	 	 	  	 
	 Norway
	  	[**]	 	 	[**]	 	 	[**]	 	 	[**]	 	 	[**]	 	 	[**]	 	 	 	  	 
	 Pakistan
	  	[	**]	 	[	**]	 	[	**]	 	[	**]	 	 	 	 	 	 	 	 	  	 
	 Peru
	  	[	**]	 	[	**]	 	 	 	 	 	 	 	 	 	 	 	 	 	 	  	 
	 Poland
	  	[**]	 	 	[**]	 	 	[**]	 	 	[**]	 	 	 	 	 	 	 	 	 	  	 
	 Portugal
	  	[**]	 	 	[**]	 	 	[**]	 	 	[**]	 	 	 	 	 	 	 	 	 	  	 
	 Russia
	  	[**]	 	 	[**]	 	 	[**]	 	 	[**]	 	 	[**]	 	 	 	 	 	 	  	 
	 Singapore
	  	[**]	 	 	[**]	 	 	[**]	 	 	[**]	 	 	[**]	 	 	[**]	 	 	 	  	 
	 Slovakia *
	  	[**]	 	 	[**]	 	 	[**]	 	 	[**]	 	 	 	 	 	 	 	 	 	  	 
	 Spain
	  	[**]	 	 	[**]	 	 	[**]	 	 	[**]	 	 	[**]	 	 	 	 	 	 	  	 
	 Sri Lanka
	  	[	**]	 	[	**]	 	[	**]	 	[	**]	 	 	 	 	 	 	 	 	  	 
	 Sweden
	  	[**]	 	 	[**]	 	 	[**]	 	 	[**]	 	 	[**]	 	 	[**]	 	 	 	  	 
	 Switzerland
	  	[**]	 	 	[**]	 	 	[**]	 	 	[**]	 	 	[**]	 	 	[**]	 	 	[**]	  	 
	 Thailand
	  	[**]	 	 	[**]	 	 	[**]	 	 	[**]	 	 	[**]	 	 	[**]	 	 	 	  	 
	 Turkey *
	  	[**]	 	 	[**]	 	 	[**]	 	 	[**]	 	 	[**]	 	 	[**]	 	 	 	  	 
	 UK
	  	[**]	 	 	[**]	 	 	[**]	 	 	[**]	 	 	[**]	 	 	[**]	 	 	[**]	  	[**]
	 USA
	  	[**]	 	 	[**]	 	 	[**]	 	 	[**]	 	 	[**]	 	 	[**]	 	 	[**]	  	[**]
	 Venezuela
	  	[**]	 	 	[**]	 	 	[**]	 	 	[**]	 	 	 	 	 	 	 	 	 	  	 

  
 Note
1: Pricing excludes any local access charges. 
 Note 2: Pricing for redundant solution is 2 x non-redundant solution price
referenced above or less dependent upon the final     configuration. 
 TBD = To be determined


	*	Longhauled to Frankfurt POP. Longhaul charges will be passed through. 

  
 SAVVIS Communications 
 Burstable
Internet Access Proposal for Reuters 
  

											
	 Geographical Bands


	 North America 1

	  	North America 2

	  	Europe 1

	  	Europe 2

	  	Asia 1

	  	Asia 2


	 US
	  	Canada	  	Switzerland	  	Belgium	  	Singapore	  	Japan
	 	  	 	  	UK	  	Denmark	  	 	  	 
	 	  	 	  	 	  	France	  	 	  	 
	 	  	 	  	 	  	Germany	  	 	  	 
	 	  	 	  	 	  	Finland	  	 	  	 
	 	  	 	  	 	  	Ireland	  	 	  	 
	 	  	 	  	 	  	Netherlands	  	 	  	 
	 	  	 	  	 	  	Norway	  	 	  	 
	 	  	 	  	 	  	Spain	  	 	  	 

  

			
	 Monthly recurring charges—Port


	 Port Speed

	  	 Minimum (see Fixed Picing)


	 <=T1/E1
	  	No Burst Service
	 10 Mbps
	  	E1
	 DS3
	  	10 Mbps
	 OC3/Fast Ethernet
	  	DS3
	 OC12 & GigBit Ethernet
	  	OC3

  

			
	 Monthly recurring charges—Usage


	 Region

	  	 Usage/mbps above Min.


	 NA 1
	  	[**]
	 NA 2
	  	[**]
	 Europe 1
	  	[**]
	 Europe 2
	  	[**]
	 Asia 1
	  	[**]
	 Asia 2
	  	[**]

  

																			
	 Aggregate Burstable Usage

	  	250Mbit/s

	 	 	  	500Mbit/s

	 	 	  	800Mbit/s

	 	 	  	1Gbit/s

	 	 	  	2Gbit/s


	 Additional Discounts
	  	[**]	 	 	  	[**]	 	 	  	[**]	 	 	  	[**]	 	 	  	[**]

  
 SAVVIS
Communications 
 Dedicated Internet Access Proposal for Reuters 
  
 Port Install Charges 
  

					
	 	  	Installation Charges


	 Port Speed

	  	Port

	 	Telco


	 T1/E1
	  	[**]	 	[**]
	 E3/DS3
	  	[**]	 	[**]
	 OC3
	  	[**]	 	[**]
	 OC12
	  	[**]	 	[**]
	 Fast Ethernet
	  	[**]	 	[**]
	 GigBit Ethernet
	  	[**]	 	[**]

  
 CPE Charges 
  

													
	 CPE

	  	1 Yr

	 	2 Yr

	 	3 Yr

	 	Maint

	 	Mgmt

	 	Install


	 CISCO 2610 – Up to T1/E1
	  	[**]	 	[**]	 	[**]	 	[**]	 	[**]	 	[**]
	 CISCO 3640 – Up to DS3/E3
	  	[**]	 	[**]	 	[**]	 	[**]	 	[**]	 	[**]
	 CISCO 7204 – Up to OC3
	  	[**]	 	[**]	 	[**]	 	[**]	 	[**]	 	[**]
	 Juniper M5 – Up to OC3
	  	[**]	 	[**]	 	[**]	 	[**]	 	[**]	 	[**]
	 Juniper M10 – Up to OC12
	  	[**]	 	[**]	 	[**]	 	[**]	 	[**]	 	[**]

  
 [**]
CONFIDENTIAL TREATMENT REQUESTED 







 EXHIBIT B 
  

SCHEDULE 5, SECTION 5.2 
  
 SLAs 
  
 {remainder of page intentionally left blank} 
  








											
	 Service Level
 Description

	 	 Measurement
 Units
 (Average
 across all
 occurrences)

	 	 Measurement
 method over the
Measurement
 Period

	 	 Minimum Service
 Level Commitment
 to be met by
 SAVVIS

	 	 Maximum
 “Creditable”
 Latency (msec)

	 	 Maximum “Not to
Exceed” Latency
 (msec)


						
	Installation Interval	 	Days	 	Notwithstanding the definition of “Installation Interval” in Section 2 of this Schedule 5, the interval shall be measured from the date on which Reuters places the order with SAVVIS
to the date the Local Access Loop and Internet Access installation is successfully completed.	 	 Not more than [**] for the installation and implementation of newly ordered SAVVIS DS-0, T-1 Circuits
  
 Not more than [**] for the installation and implementation of newly ordered SAVVIS NxT1 or
T-3 Circuits
	 	 	 	 
						
	Average Monthly Availability	 	Percentage	 	Percentage of time that the relevant Circuits and services are Available, less any planned maintenance Outages agreed with Reuters	 	 [**]
  
 [**]
  
 [**]
	 	 	 	 
						
	Managed CPE Availability	 	Percentage	 	Percentage of time that each CPE managed by SAVVIS is available less any planned maintenance Outages agreed with Reuters	 	[**]	 	 	 	 
						
	Average Monthly Core Packet Loss	 	Percentage	 	Percentage of data packets lost in the Core Network	 	[**]	 	 	 	 
						
	Degradation of Service and packet loss when peering/transiting with other vendors	 	Percentage	 	Percentage of Local Packet Loss and percentage of packet loss when peering/transiting with other vendors.	 	[**]	 	 	 	 
						
	 Core Network
	 	ms	 	Average latency	 	[**]	 	[**]	 	[**]

  
 [**]
CONFIDENTIAL TREATMENT REQUESTED 








											
	 RTD—intra North America
 Note : 4
	 	 	 	within Region	 	[**]	 	[**]	 	[**]
						
	 Core Network
RTD—intra Europe
 Note 3
	 	ms	 	Average latency within Region	 	[**]	 	[**]	 	[**]
						
	 Core Network
RTD—intra Asia
 Note: 5
	 	ms	 	Average latency within Region	 	[**]	 	[**]	 	[**]
						
	 Core Network
RTD—London to USA
 Note 1
	 	ms	 	Average latency between Regions	 	[**]	 	[**]	 	[**]
						
	 Core Network
RTD—Europe to USA
 Note 1
	 	ms	 	Average latency between Regions	 	[**]	 	[**]	 	[**]
						
	 Core Network
RTD—Tokyo to USA
 Note: 2
	 	ms	 	Average latency between Regions	 	[**]	 	[**]	 	[**]
						
	 Core Network
RTD—Tokyo to Europe
 Note: 6
	 	ms	 	Average latency between Regions	 	[**]	 	[**]	 	[**]
						
	 Core Network
RTD—Sydney to London
	 	ms	 	Average latency between Regions	 	[**]	 	[**]	 	[**]
						
	 Core Network
RTD—Singapore to USA
 Note 2
	 	ms	 	Average latency between Regions	 	[**]	 	[**]	 	[**]
						
	 Core Network
RTD—Sydney to USA
 Note 2
	 	ms	 	Average latency between Regions	 	[**]	 	[**]	 	[**]
						
	 Core Network
RTD—Singapore to Europe
 Note; 6
	 	ms	 	Average latency between Regions	 	[**]	 	[**]	 	[**]

  
 [**]
CONFIDENTIAL TREATMENT REQUESTED 








											
	Time to log fault and provide trouble ticket number	 	Minutes	 	From when Reuters first notifies SAVVIS help desk	 	[**]	 	 	 	 
						
	Time to commence the resolution of a faulty SAVVIS managed CPE	 	Hours (24x 7)	 	From when Reuters first notifies SAVVIS help desk	 	[**]	 	 	 	 
						
	MTTR for SAVVIS managed CPE and incidents on Local Access Loops	 	Hours (24x 7)	 	From when Reuters first notifies SAVVIS help desk	 	[**]	 	 	 	 
						
	Time to swap out/replace faulty SAVVIS managed CPE	 	Hours (24x 7)	 	From when Reuters first notifies SAVVIS help desk	 	 [**] MTTR in each of the following 4 Reuters major data centers located in London, Singapore, New York and St Louis.
  
 Less than [**] in all other Intra-Lata locations.
  
 Less than [**] in all other Inter-Lata locations.
	 	 	 	 
						
	Time to switch failed Circuit to backup/shadow if available	 	Minutes	 	From when Reuters first notifies SAVVIS help desk until when traffic fully re-routed	 	 [**] (ATM)
  
 [**] Frame)
 [**] (OSPF)
  
 [**] (BGP)
	 	 	 	 
						
	Time to notify Reuters of Denial of Service attack	 	Minutes	 	From when SAVVIS first becomes aware of the attack until when the appropriate Reuters person is notified	 	[**]	 	 	 	 
						
	Time to notify Reuters of planned Outage	 	Days	 	Days before the planned outage	 	[**]	 	 	 	 

  
 [**]
CONFIDENTIAL TREATMENT REQUESTED 








											
	Time to notify Reuters of unplanned outage	 	Minutes	 	From when the Outage is first experienced to when the appropriate Reuters person is notified	 	[**]	 	 	 	 
						
	Committed information rate	 	Percentage	 	Committed information rate as a percentage of access port speed	 	[**]	 	 	 	 
						
	Error rate	 	Percentage	 	Error message as percentage of bits throughput	 	[**]	 	 	 	 
						
	Discards	 	Percentage	 	Discards as a percentage of bits throughput	 	[**]	 	 	 	 

  
 Notes: 
  

	1	RTD for this trip is the time required for a packet on a 256 kbps port to travel round trip an average distance of [**]. 


	2	RTD for this trip is the time required for a packet on a 256 kbps port to travel round trip
an average distance of [**]. 


	3	RTD for this trip is the time required for a packet on a 256 kbps port to travel round trip
an average distance of [**] 


	4	RTD for this trip is the time required for a packet on a 256 kbps port to travel round trip
an average distance of [**] 


	5	RTD for this trip is the time required for a packet on a 256 kbps port to travel round trip
an average distance of [**] 


	6	RTD for this trip is the time required for a packet on a 256 kbps port to travel round trip
an average distance of [**] 

  
 [**] CONFIDENTIAL TREATMENT REQUESTED 







 EXHIBIT C 
  

SCHEDULE 5, SECTION 6.2(C)(iii) 
  
 Round Trip Delay 
  

	 	•	If the average monthly RTD exceeds targets listed in Section 5.1, except with respect to Internet Access, where the targets are set forth in column 5 of Section 5.2 (attached hereto
as Exhibit B), SAVVIS will credit [**] of monthly billed charges with respect to each Site connected to an affected SAVVIS POP.  

  

	 	•	If the average monthly RTD exceeds five (5) times the target amounts listed in Section 5.1, except with respect to Internet Access, where the targets are set forth in column 5 of
Section 5.2 (attached hereto as Exhibit B), SAVVIS will credit [**] of monthly billed charges with respect to each Site connected to an affected SAVVIS POP.  

  
 [**] CONFIDENTIAL TREATMENT REQUESTED 







 EXHIBIT D 
  

SCHEDULE 5, SECTION 6.2(D)(vii) 
  
 Creditable Service Levels 
  
 With respect to Internet Access only, Reuters shall, by giving SAVVIS written notice, have the option to terminate any affected Port and associated Local Access Loop with
respect to which in any [**], SAVVIS fails to achieve the service level targets stated in column 6 of Section 5.2 (attached hereto as Exhibit B) (an “Internet Termination Event”). In the event an Internet Termination Event occurs and
Reuters desires to terminate the Port and Local Access Loop with respect to which such Internet Termination Event occurred, Reuters shall provide SAVVIS with written notification of such termination which notice must be sent within thirty (30) days
following the Internet Termination Event and such termination shall be effective upon SAVVIS’ receipt of such written notice. Such termination shall be without any further obligation to SAVVIS other than the payment of all amounts due and owing
to SAVVIS through the date of such termination inclusive of any credits that apply to Reuters. Failure by Reuters to provide SAVVIS with timely notifications as set forth herein, will be deemed a waiver by Reuters of this termination right.

  
 [**] CONFIDENTIAL TREATMENT REQUESTED