#Description1RecordofRevisionsFOTM,APA-5pp.2LtrAPAforBobertz,dtd20110803-6pp.3ManuarlControlAPA,Rev22,2/6/2009-1pp.4TimelineforGOMManual-2pp.5Sta,Kanae,MFR20101208-1pp.6TanHoldings-4pp.7FAAOrder2150.38-20071001-8LtrFAAforSweet-2pp.AEROMICRONESIAFAA-2012-0469AgencyExhibits9PilotProficiency/RecurrentQualRpt,Gazda,dtd6/15/10-2pp.10APARecurrentTng,8727,various-6pp.11PilotProficiency/RecurrentQualRpt,Agustin,dtd04/12/10-2pp.121314151617181920212223242526272829IDINX XX XX XX XX XX XXJNX XX XX XX X

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FLIGHT OPERATIONS TRAINING MANUAL 

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Aero Micronesia

. Exhibit A·-\ Paae 2 of5

### FLIGHT**OPERATir"•~** 

### TRAINING MANUAL LIST OF EFFECTI\,

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Aero Micronesia Exhibit 

### A-I PaQe 5 of5156 Diablo Road, Suite 203 DanvliJe, CA 94S26 Tel: 925-362-4430, Fax: 925-362-4432 

### August 3, 2011
Federal Aviation Administration Western-Pacific Region Attn: Mr. 

### Don Bobertz, A WP-7 

### P

.0. Box 92007 Los Angeles, CA 90009-2007 RE: Case No. 2011 WP350005 Dear 

### Mr. Bobertz: 

### I am receipt of your letter dated July 

### 6, 2011. Attached to this letter is the Reply to Notice Form with 

### Box 2 checked. I 

### have also 

### attached copies oftwo of our company forms indicating that the appropriate revisions to the 2 manuals in question were distributed by the company to Mr. Gazda in 

### a timely fashion and well before the December 8, 2010 date of Mr. Kanae's inspection. And I have attached a note dated March 12, 2010, retrieved from our VP 

### of Operations computer, that supports the company's Notice of Manual Distribution with 

### respect to Revisions 

### 8 and 9 to 

### the Flight Operations Training Manual. The "Dick" addressee in this 

### note is Mr. Richard Gazda who manages our flight 

### crewmember training in Sanford. We believe the company did all that was necessary with respect to manual distributions as required by FAR 12l.l37(a). Some ofthe above information was not included in our February 18,2011 reply to Mr. Kanae's original December 28, 2010 LOI. But since there were no subsequent discussions verbally or in writing on this subject between Mr. Kanae and anyone at our company over the next several months, well beyond the normal75 days allocated for LOI resolution, we assumed that the LOI had been closed with no further action. In addition, there are a few significant mitigating factors to this case. Mr. Kanae's visit to 

### our training facility occurred just one week after our VP 

### of Operations had suddenly and unexpectedly passed away. Manuals and Revisions were this person's responsibility and as a former FAA 

### inspector himself, he would not have allowed Mr. Kanae to find out of date manuals during that visit. Moreover, our company, during the 4th 

### quarter of201 0, was also still in the process of transitioning our training from a 

### Part 142 school to an in house program under the oversight ofMr. Gazda. This necessitated his having to temporarily move out ofthe training facility in Sanford, Florida in which he had been previously located. He moved all the APA manuals to his personal home about 40 miles away. When 

### Mr. Kanae met with Mr. Gazda in December, it was at the Sanford facility, but since he had not mentioned to 

### Mr. Gazda or the company that he wished to see APA 's manuals at that time, they were not immediately available. Mr. Gazda 

### had an associate retrieve them from his home and bring them to the facility later in the day which is when Mr. Kanae discovered that they were out of date. Mr. Gazda actually had the revisions at his home, but had not '2A/l**~** I**~D** "LAero Micronesia Exhibit A- 

### 2.. 

### Paae 1 of6

### Mr. Bobertz Letter August 3, 2011 Page2
installed them in the respective manuals. He installed them the following day, however, Mr. Kanae had already left town. Mr. Gazda was not then and is not now an employee ofAsia Pacific Airlines. He is a vendor providing an FAA approved training service to our company. As such, he is required to have appropriate manuals and they should be up to date, but under the circumstanCes described, we believe 

### it to be entirely inappropriate for the HNL CMO to bring this action against our airline. You also allege in your letter that the manuals in question were "in use at our training site at Sanford International Airport." This is incorrect as there was no training going on at the time. The manuals were not at the site until Mr. Kanae requested them. And at no time, were the 

### out of date manuals ever used for training. And fmally, we would suggest that it was a tremendous waste of FAA resources and taxpayer dollars for Mr. Kanae, an inspector assigned exclusively to Asia Pacific Airlines and based in Honolulu, Hawaii to be in Sanford, Florida for a few hours when no Asia Pacific training was occurring. We believe this additional information is sufficient for the proposed penalty to be withdrawn. Sincerely,

# A~ Michael 

### R. Quinn President
Attachments:

Aero Micronesia Exhibit A 1.,... PaQe 2 of6REPLY TO NOTICE OF PROPOSED CIVIL PENALTV 

### For Companies, Security Cases, and Individuals: Other than those acting in the capacity of a pilot, mechanic, flight engineer or repairman Regional Counsel for the Western-Pacific Region Federal Aviation Administration, AWP-7. P.O. Box 92007 Los Angeles, CA 90009-2007 Subject: Notice of Proposed Civil Penalty In reply to your Notice of Proposed Civil Penalty, I elect to proceed as indicated by my check mark beside the numbered paragraph(s) below: 1. [ ] I hereby submit the amount of the proposed civil penalty with the understanding that an order assessing civU penalty will be issued in the amount without further**n~.** and that I waive my right to a hearing. 2. [ /] I hereby submit evidence and information, demonstrating that a violation of the regulations did not occur or that the amount of the penalty is not warranted 

### by the circumstances. 3. [ ] I hereby submit information and records showing that I am financially unable to pay the proposed civil penalty, or that payment of the penalty would prevent me from continuing in business. 4. [ ] I hereby request that a civil penalty be assessed in the amount of$ , and I submit the reasons for the reduction of the proposed amount. My request constitutes my agreement that 

### if this offer is accepted by the FAA, an Order Assessing Civil Penalty in that amount may be issued without further notice and I waive my right to a hearing. 5. [ ] I hereby request an informal conference that will be held at the Office of the Regional Counsel, Hawthorne, California, or (a mutually convenient location) in order to discuss this matter with the attorney in charge of this case and to present evidence and information on my behalf. 6. [ ] I hereby request that the FAA impose a civil penalty without making the findings of violations, and submit my reasons. My request constitutes my agreement that 

### if this offer is accepted, a Compromise Order will be issued in that amount and I waive my right to a hearing. AWP-7 FORM 2150-25 (12/06 Edition)

Aero Micronesia Exhibit A '7_r**Par::~e** 3 of6,._ 

### - .....**~** ....... 

# - 

# """'- P.rille eAirfiiA••••J-------+ NOTICE OF MANUAL 

## DISTRIBUTION



## .. 

# . MANUALNAME:

# ~~~**~** MANUALNUMBER: 

# __,.'f
___ _ REVISION NUMBER: ({

# + It{ ASSJGNED TO:

# ~~**~d£..-.1** ISSUEOATE:.

### ~-lS'""-10 DISTRIBUTIONDATE: 

## 3- (;)....- J 

### D The Manual bolder maintains responSibility for the 

### currency and condition of 1helr assigned manuals at al**~ ~**  Federal Aviation Regufation 121.137 

### requires manual holders 

### ro keep their assigned manual "up.. to-dale with lhe dlanges and ac:lditlonS! 

## ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 

## TRANSMmAL REPORT I have receNed and revleWed the contenls ofthis Revision. I haw posted the Revision in the assigned manual, removed oufdated.materials and recorded the

# -of~ona.o-~~;JA 7 SIGNATURE 

# ·**~~o** 

# ·s 6A2.?l4 ? PAINT HMtE.

# ~~/ " DATE PLEASE FAX OR SCAN THIS TRANS•mAL PAGE TO: VIce President of Operations Asia P•ciflc Airlines 156 Diablo Road, Suite 

### 2.03 Danville, CA 94526 

# (925) 362-4432

Manual Distribution 311212010

ASIA PAC AIRLIN Page 2 03/24/10 01:03PM Aero Micronesia ExhibitA 

### 1- Paqe4 of6

# cZI•i• ?J-ifle 

# eilllrl•••.,._----+ NOTICE OF MANUAL DISTRIBUTION
MANUALNAME:

# ....;:<U::::::f...OCJ:::;;.._:_A~------------ MANUAL NUMBER: 

# cz REVISION NUMBER: 

### Z.. "ZASstGNED TO: 

# & (;.k.. 

# l:i1r:;**~** ISSUE DATE: 

## c;).-).. Oc.) 

# r DISTRIBUTION DATE: 

### fl}
- .I 

## 3- / 0 The Manual holder maJntains responsibility for the currency and condition of their assigned manuals at all times. Manual Revisions shaD be posted immediately :Jpon receipt. Federal Aviation Regulation 121.137 requires manual holders 

### to keep 1heir assigned manual "up. to-date With the changes and additions.· 

## ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• TRANSMITTAL REPORT I have received and 

### reviewed the contents of this Revision. 1

have posted the Revision in the assigned manual, removed outdated materials and recorded the date of posting on the Revision Page.



### PLEASE FAX OR SCAN THlS TRANSMmAL PAGE TO: 

### VIC& President of Operations 

### Asia Pacific Airlines 156 Diablo Road, Suite 203 

### Danville, CA 94526 

# (925) 362-4432

Manual Distribution 311212010
Aero Micronesia Exhibit A 

### 'LPaae 5 of6March 12, 201 0
Dick and Joe:
l have enclosed Revisions 8 and 9 for your FOTM. I have enclosed two copies for Dick since you indicated that you had two FOTMs. I have enclosed only the LOEP for Revision 9 since 

### it is the latest, Note that Revision 9 removes all pages in Chapter tt after Page 10. Theses are the outdated LOFTs. Wording has been added to Page 10 which indicates that the LOFTs are maintained in Sanford. Revision 9 removes Appendices F and G since these courses are taught outside Flight Operations as part of other FAA approved programs. I have enclosed an Appendix K for Joe since he indicated that he did not have one. The LOEP is accurate. It is exactly what the FAA has in their copy. Please reconcile any differences with your manual. Thanks. 

### BOB

Aero Micronesia Exhibit A 

### 1.---- PaQe 6 of6

## MANUAL CONTROL 

# MANUALNAME: GOM
REVISION NO.: 22 ISSUE DATE: 2/6/2009

Manual Number Holder Holder Name 1 FAA-HNL-CMO Clarence Kanae 2 Danville
- President Mike Quinn 3 Danville
- Operations Bob Resling If" 4 VP/General Manager Robert Walker v 5 Director of Operations Joe San Agustin 6 Director of Quality Assurance Ted Escibar -.,./'7 Chief Pilot Holmes, Craig 8 Director of Safety Kohn, Stephen 9 Director of Training Eden, Mark 10 SkyPian Peppeer, Ryan 11 HNL Station Sy, Jimmy 12 Canton, Char1ie**('~··~~:** 

### V.l:d-il-1C li\,;'J(I.IJUn 13 Chargualaf, Dan**~'** -...... Chargualaf ':J,**n,~** 'UUii:lll, L.JI tc:u ' '" 

### . /15 Dorgler, JP Dorgler

_i_S_**R~ndy**.. Goodman

17 Henderson, Howard Henderson i'--1\t**~** IO>Iummer, Dan 

### l""tummer-· - ' 19 Shivji, Bud Shivji 20 Thornberg, Chns 

### llromtJ:erg· --· · 

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# . ·-1;,. Date Installed 7/10/2009 5/29/2009 6/17/2009 6/23/2009 ?-tl/-0'! 6/29/2009 6/26/2009 6/19/2009 6118/2009 6/23/2009 6/23/2009 6/24/2009 6/23/2009 

### '1-'i-oq 7/1/2009 

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# ! 6/19/2009 6/2412009 6/25/2009

Manual Control 7/13/2009 Aero Micronesia Exhibit**A-~** Paqe 1 of 1·

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# \Note1.SeeAsiaPacificAirlinesAug.3,20111etterrespondingtotheFAANoticeofProposedCivilPenalty,withattachedAsiaPacificAirlinesNoticesofManualDistribution.NoticeregardingtheGOM,showsRev22issuedFeb.2009,DistributedtoGazdaOct13,201c'l&PostedJan21,2011NoticeregardingtheFlightOperationsTrainingManual,showsRevision8& 9issuedinMarch2010.le;)(..A-i)Note2.SeeAsiaPacificAirlines"MotiontoStrikeandAnswertoAmendedCompliant",datedJuly13,2012,wherinRespondentadmitsthat"OnoraboutDecember8,2010,thelatestrevisionscontainedinMr.Gazda'sAeroMicronesia'sFlightOperationsTrainingManualandGeneralOperationsManual,wereRevision5,andRevision21,respectively.Note3.SeeAsiaPacificAirlines"RecordofRevisions"forAsiaPacific's"FlightOperationsTrainingManual".ItshowsRevision6insertedon2/13/2009,indicatingthattheRevisionmusthavebeenissuedinFebruary2009,orearlier.(B.x,A--l)e·'}'l-

# IN~TOR'S STATEMENT
On December 8, 2010, I conducted an ATOS inspection, regarding Element Performance Inspection (EPI) 2.1.1, Manual Currency, at Aero Micronesia Airline's crew member training site, located at Capital Air Cargo Flight Training Center, 1642 HANGER ROAD, SANFORD INTERNATIONAL AIRPORT SANFORD, FL 32772. During the inspection it was noted that the General Operations Manual (GOM) and Flight Operations Training Manual (FOTM) issued to Mr. Richard Gazda, the company's Check Airman/Instructor, did not have the current revisions. I asked Mr. Gazda ifthe manuals were the most current ones he had and he said as far as he knew they were and that he only receives whatever revisions that are sent from the Danville corporate office. He also indicated that he did not have or received any recent revisions for the manuals in question. I asked Mr. Gazda for copies of the List of Effective Pages from these manuals and he willingly did so. During my out briefl notified Mr. Gazda that it appears the manuals in his possession did not have the current revisions and that I would be sending a Letter of Investigation notifying the corporate office ofa possible violation. This statement is true and complete to the best of my knowledge. December 21, 20 I 0.



# (j') ,l!:x(}

.**.;\.~~''vV--._f** '

## ~~- Clarence K. Kanae Principal Operations Inspector HNLCMO

Aero Micronesia ./"""" 

# A}) Exhibit A - \J

/ Paqe 1 of 1

### Our People

- Tan Holdings Page 1 of 4 

# flTan Holdings

• Home • !.\,bout Us • Our PeopiQ • Strategic Business Units • Philanthropy • New§ • Q.Qnta_ct U§

"Through 

### the year5 ourpeople have always 

### been our

### mo5t valuable asset'' -Jerry ran 

# OUR PEOPLE

Our Core Values
Tan Holdings and its affiliates are creating a corporate culture where customers are placed in the center of all business activities. To promote good communication and teamwork, as well as an effective and efficient working climate, we believe in helping our employees to develop the right values and behavior that make these systems work. We have developed our own "Corporate Values and Practices" in order for these values to meet the needs of our internal and external customers worldwide. These are the principles that give our organization character and definition and which steer us towards the realization Commitment A commitment to our people Tan Holdings Corporation employs more than 4,000 people in the Western Pacific region. Our Human Resources Division is committed to of our corporate vision. 

## J..., tJ) '1./ 

# 1fl'l\ ' Aero Micronesia

Exhibit A- 

### (o \ 

### http://www.tanholdings.cornlindex. php/ourpeople/ 11/27/2014

## • Our People

- Tan Holdings



### Involvement in the communities we serve Social responsibility is an integral part of the Tan Holdings culture and values system. We believe the idea of sacrificing one's time and energies to help others is what true volunteerism is all about. It is the yardstick by which our character and value as individuals or as an organization will ultimately be measured. 

### People Training
Tan Holdings has established its own corporate training department on Saipan to assist in the continuous development of our in-house capabilities. The mission of this department is to train and develop our most important resource, our people, towards effective performance and efficient customer service. This endeavor is in full support of our business objectives. Producing quality training programs and providing processes to facilitate learning and build competencies is the Department's contribution to enhancing employee and organizational effectiveness. Training is provided year-round in such areas as: personal and professional effectiveness, corporate values and vision, service excellence, leadership and management training, and going beyond customer expectations.

http://www.tanholdings.com/index.php/ourpeople/ Page 2 of4
professionalism and to contribute to the strategic growth of the company by developing and maintaining organizational and employee effectiveness, protectiveness, and upholding international standards for human rights.

Health & Safety
Tan Holdings Corporation has a strong commitment to create a safe work environment for all employees. The management provides continuous training to our employees in partnership with experts in the Health and Safety industry to ensure strict compliance with all applicable American and local labor laws.

Sports Active involvement in sports is a foundation

11/27/2014

## U.S. DEPARTMENT OF TRANSPORTATION FEDERAL AVIATION ADMINISTRATION National Policy 

## ORDER 2150.38

SUBJ: FAA Compliance and Enforcement Program 

### Effective Date: 10/01/07

This order contains policies, procedures, and guidelines for the Federal Aviation Administration's compliance and enforcement program. The order also articulates the FAA's philosophy for using various remedies, including education, corrective action, informal action, remedial training, administrative action, and legal enforcement action, to address noncompliance with statutory and regulatory requirements enforced by the FAA. It provides for the public a written statement of the Administrator's policy guidance for imposing sanctions for violations of such requirements. The order is used at all levels by agency personnel who are engaged in the investigation, reporting, and processing of enforcement actions. It applies to all offices with regulatory responsibilities. This revision of the order comprehensively updates policies, procedures, guidance, and assignments of responsibility. It reorganizes the order in a manner more useful for agency personnel and is available electronically to agency personnel and the public. The revision amends agency sanction guidance to conform to statutory changes resulting from Vision 1 OOCentury of Aviation Reauthorization Act and incorporates guidance into the agency's compliance and enforcement program order on policies and programs that have developed since the last comprehensive order revision in 1988. Those include policies relating to the FAA's exercise of its authority to administratively assess civil penalties and guidance on the agency's voluntary safety programs. A workgroup of agency personnel from the field and headquarters with extensive experience in statutory and regulatory enforcement reviewed the agency's policies and programs in this area to produce this comprehensive revision of the agency order on its compliance and enforcement program.

Distribution: A-W-1;A-W (AT/PS/SM)-2;A-W (PP/AM/SF/ GCIFS!IANS)-3;A-XYZ (A T/AF/CS)-2;Z-X (AS/AM/GC/FS)-3; A-Y (AM/AR1GC)-3;A-Z (AM/AN/GC)-3;A-FAC/FACIFCS-O; A-F AFIFA T/FIA-O(L TD);ZFS-325 

# rvO'\ v\) 

# /LfJ\ .·**~** 

### Aero Micronesia / / Exhibit A 

## -1

Initiated By: AGC-300

### 10/01/07 Appendix B Table of Sanctions All Enforcement Programs Except Hazardous Materials Part One- Abbreviations and Definitions 

### 2150.38

1. Applicability. This table of sanctions applies to violations that occurred on or after October 1, 2007. For violations occurring before October 1, 2007, FAA enforcement personnel apply the sanction guidance principles in FAA Order 2150.3A using up to the statutory maximum sanction amount in effect at the time ofthe violation. 2. Abbreviations. The following abbreviations are used in this Table: APIS 

### means approved production inspection system A/W

### means airworthiness 

### A WC means airworthiness certificate BTS 

### means Under Secretary for Border and Transportation Security 

### !A means inspection authorization LE 

### means law enforcement PC 

### means production certificate STC 

### means supplemental type certificate TC 

### means type certificate TFR 

### means Temporary Flight Restriction TSA 

### means Transportation Security Administration 3. Definitions:

a. A continuing violation 

### arises when a specific violation occurs over more than one day or over more than one flight. It 

### also may involve a violation that is ongoing,for example, 

### an ongoing refusal to provide required records to the FAA for inspection. Punitive sanctions are appropriate for continuing violations that are not currently ongoing. Sanction guidance for these violations is set forth in paragraphs 6 and 7 (multiple acts or multiple violations) 

### of chapter 7. A combination ofpunitive and remedial sanctions is appropriate when continuing violations are ongoing. b. Violation committed by a small business concern. 

### Section 503 of Vision 1 00---Century ofAviation Reauthorization Act (CARA) amended 49 U.S.C. 

### § 46301 to change the civil penalty amounts the FAA may seek for violations that occur on or after December 12, 2003; the law sets different limits on the civil penalties the FAA may seek for violations by small business concerns, 

### as opposed to violations by other entities. Vision 100 CARA gives small business concern 

### the same meaning as in the Small Business Act (15 U.S.C. 

### § 632). Section 632 defines small business concern 

### as an enterprise "which is independently owned and operated and which is not dominant in its field of operation." The Small Business Administration regulations implement the Small Business Act and define business concern 

### as 

### B-1

### 10/01/07 2150.38
"a business entity organized for profit, with a place ofbusiness located in the U.S., and which operates primarily within the U.S. or which makes a significant contribution to the U.S. economy through payment oftaxes or use ofAmerican products, materials or labor." 13 C.F.R. 

### § 121.105. The SBA regulations further define small business concern in tables, describing each kind of entity by its economic activity or industry, and listing the limit for small by annual receipts or, more commonly, number of employees. (The size limits generally are established under the North American Industry Classification System (NAICS).) For the complete list, see 13 C.F.R. 

### § 121.201 or the SBA's website at www.sba.gov. Thus, if a person meets the definition of business concern and has annual receipts or the number of employees within the applicable SBA limit, it is a small business concern, and the FAA will determine the civil penalty using the applicable range. Limits for common aviation entities follow (in numbers of employees, unless otherwise noted). Manufacturing Aircraft

- 1,500 employees Aircraft engine and part- 1,000 employees Other aircraft part and equipment

- 1,000 employees Air transportation Scheduled passenger- 1,500 employees Scheduled freight- 1,500 employees Nonscheduled passenger- 1,500 employees Nonscheduled offshore marine passenger- $25.5 million annual receipts Nonscheduled freight- 1,500 employees Nonscheduled offshore marine freight- $25.5 million annual receipts Other nonscheduled

- $6.5 million annual receipts Support activities

- $6.5 million annual receipts Flight Training- $23.5 million annual receipts Airport operations Airport operator, organized for profit- $6.5 million annual receipts Other operations, excluding air traffic control

- $6.5 million annual receipts Note that the following guidance uses large business concern for some civil penalty ranges. That is not a statutory or regulatory term for purposes ofF AA enforcement. 

### It includes each business concern that exceeds the maximum limit for small business concern, as well as any other entity that does not meet the definition of"small business concern."
c. Civil Penalty Ranges. For the purpose ofthis table, when civil penalty action is recommended and described as Minimum, Moderate, or Maximum, the penalty ranges are defined in subparagraphs 

### (1) through 

### (9) ofthis paragraph. Note that the middle of each recommended sanction range would be for a single violation without aggravating or mitigating factors.



### 8-2

### 10/01/07 2150.38 (1) 

### VIOLATION COMMITTED BY U.S. AIR CARRIERS OR U.S. COMMERCIAL OPERATOR. CLASSIFICATION OF AIR CARRIER AND OPERATOR GROUP I- Each air carrier operating under part 121 or part 135, with an annual operating revenue of $100,000,000 or more. Operating revenue is determined by reference to DOT's "Air Carrier Industry Scheduled Service Traffic Statistics Quarterly." See 

### http://ostpxweb.dot.gov/aviation/index.html, and click on "Airline Financial Review." GROUP II- Each air carrier or commercial operator operating under part 121 with an annual operating revenue ofless than $100,000,000, or under part 135 with an annual operating revenue ofless than $100,000,000, if the 135 operator has 50 or more pilots and 25 or more aircraft on its operations specifications. Operating revenue is determined by reference to DOT's "Air Carrier Industry Scheduled Service Traffic Statistics Quarterly." GROUP III- Each air carrier or commercial operator operating under part 135 with 6 to 49 pilots or 6 to 24 aircraft. GROUP IV- Each air carrier or commercial operator operating under part 135 with no more than 5 pilots and no more than 5 aircraft.
GROUP I

- large 

### business concern Maximum Moderate Minimum $18,750-$25,000 $10,000-$18,749 $2,000-$9,999 GROUP I- small business concern (for violations covered under 49 U.S.C. 

### § 46301(a)(5)(A)): Maximum Moderate Minimum $8,250-$11,000 $4,400-$8,249 $1,100-$4,399 GROUP I- small business concern (for violations covered under 49 U.S.C. 

### § 46301(a)(1)(A) or (B) but not under 49 U.S.C. 

### § 46301(a)(5)(A)): Maximum Moderate Minimum $850-$1' 100 $650-$849 $500$649
GROUP II- large 

### business concern:

B-3

### 10/01/07 2150.38
Maximum $16,250-$25,000 Moderate $8,750-$16,249 Minimum $1,850-$8,749 GROUP II- small business concern (for violations covered under 49 U.S.C. 

### § 46301(a)(5)(A)): Maximum $8,250-$11,000 Moderate $3,850-$8,249 Minimum $935-$3,849
GROUP II- small business concern (for violations covered under 49 U.S.C. 

### § 46301(a)(1)(A) or (B) but not under 49 U.S.C. 

### § 46301(a)(5)(A)): Maximum $750-$1,100 Moderate $450-$ 749 Minimum $250 $ 449
GROUP 

## m -for violations covered under 49 U.S.C. § 46301(a)(5)(A): Maximum $7,150-$11,000 Moderate $3,300-$7,149 Minimum $825-$3,299 GROUP III- for violations covered under 49 U.S.C. § 46301(a)(1)(A) or (B) but not under 49 U.S.C. 

### § 46301(a)(5)(A): Maximum $650-$1,100 Moderate $400-$ 649 Minimum $150-$ 399 GROUP 

### N -for violations covered under 49 U.S.C. 

### § 46301(a)(5)(A): Maximum Moderate Minimum $4,400-$11,000 $2,200-$4,399 $5 50-$2,199

GROUP IV- for violations covered under 49 U.S.C. 

### § 46301(a)(1)(A) or (B) but not under 49 U.S.C. 

### § 46301(a)(5)(A): Maximum $500-$1,100 Moderate $300-$499
B-4

### 10/01/07 2150.38 

### Minimum $100-$299 (2) VIOLATION COMMITTED BY PART 129 OPERATOR Maximum $18,750-$25,000 Moderate $10,000-$18,749 Minimum $2,000-$9,999
(3) VIOLATION COMMITTED BY PART 125 OPERATOR. Large Business Concern: Maximum $16,250-$25,000 Moderate $8,750-$16,249 Minimum $1,850-$8,749 Small Business Concern (for violations covered under 49 U.S.C. § 

### 4630l(a)(5)(A)): Maximum $8,250-$11,000 Moderate $3,850-$8,249 Minimum $935-$3,849 Small Business Concern (for violations covered under 49 U.S.C. § 

### 4630l(a)(1)(A) or (B) but not under 49 U.S.C. § 

### 46301(a)(5)(A)): Maximum $750-$1,100 Moderate $450-$749 Minimum $250 $449 ( 4) VIOLATION COMMITTED BY AIR AGENCY (INCLUDING REPAIR STATION). Large Business Concern: Maximum $16,250-$25,000 Moderate $8,750-$16,249 Minimum $1,850-$8,749 Small Business Concern (for violations covered under 49 U.S.C. § 46301(a)(5)(A)): Maximum $7,150-$11,000 Moderate $3,850-$7,149 Minimum $935-$3,849
8-5

### 10/01/07 2150.38



### Small Business Concern (for violations covered under 49 U.S.C. § 46301(a)(1)(A) or (B) but not under 49 U.S.C. § 46301(a)(5)(A)): Maximum $750-$1,100 Moderate $450-$749 Minimum $250 $449 (5) VIOLATION COMMITTED BY AIRPORT OPERATOR. Large Business Concern: Maximum $18,750-$25,000 Moderate $10,000-$18,749 Minimum $2,000-$9,999 Small Business Concern (for violations covered under 49 U.S. C. § 46301(a)(5)(A)): Maximum $8,250-$11,000 Moderate $4,400-$8,249 Minimum $1,100-$4,399 Small Business Concern (for violations covered under 49 U.S.C. 

### § 46301(a)(1)(A) or (B) but not under 49 U.S.C. 

### § 46301(a)(5)(A)): Maximum $850-$1,100 Moderate $650-$849 Minimum $500 $649 (6) LARGE BUSINESS CONCERN-- DOES NOT HOLD CERTIFICATE Maximum $18,750-$25,000 Moderate $10,000-$18,749 Minimum $2,000-$9,999
(7) SMALL BUSINESS CONCERN- DOES NOT HOLD CERTIFICATE For violations covered under 49 U.S.C. 

### § 46301(a)(5)(A): Maximum $4,400-$11,000 Moderate $2,200-$4,399 Minimum $550-$2,199
8-6

### 10/01/07 2150.38

For violations covered under 49 U.S.C. § 46301(a)(l)(A) or (B) but not under 49 U.S.C. § 46301(a)(5)(A): Maximum $500-$1,100 Moderate $300-$499 Minimum $100-$299 (8) VIOLATION RELATING TO THE TRANSPORTATION OF A HAZARDOUS MATERIAL (14 CFR), THE REGISTRATION OR RECORDATION OF AN AIRCRAFT NOT USED TO PROVIDE AIR TRANSPORTATION, THE LIMITATION ON THE CONSTRUCTION OR ESTABLISHMENT OF A LANDFILL. OR THE SAFE DISPOSAL OF A LIFE-LIMITED AIRCRAFT PART. Large Business Concern (if entity is not within a more specific category, for example, Group I Air Carrier or Operator): Maximum $16,250-$25,000 Moderate $8,750-$16,249 Minimum $1,850-$8,749 Small Business Concern (if not within a more specific category for example, Group II Air Carrier or Operator) or Individual: For violations covered under 49 U.S.C. § 46301(a)(5)(A): Maximum $4,400-$11,000 Moderate $2,200-$4,399 Minimum $550-$2,199 For violations covered under 49 U.S.C. § 46301(a)(l)(A) or (B) but not under 49 U.S.C. § 46301(a)(5)(A): Maximum $500-$1,100 Moderate $300-$499 Minimum $100-$299 (9) OTHER VIOLATION COMMITTED BY AN INDIVIDUAL. AIRMAN SERVING AS AN AIRMAN -INDIVIDUAL SERVING IN CAPACITY OF AN AIRMAN. ALL VIOLATIONS EXCEPT THOSE LISTED IN (8). Maximum $850-$1,100


### B-7

### 10/01/07


### Moderate Minimum $650-$849 $500-$649 OTHER INDIVIDUAL- NOT SERVING IN CAPACITY OF AIRMAN. For violations covered under 49 U.S.C. § 

### 4630l(a)(5)(A): Maximum $4,400-$11,000 Moderate $2,200-$4,399 Minimum $550-$2,199 2150.38



### For violations covered under 49 U.S.C. § 4630l(a)(l)(A) or (B) but not under 49 U.S.C. § 

### 4630l(a)(5)(A): Maximum $500-$1,100 Moderate $300-$499 Minimum $100-$299 (10) ENGINEERING AND MANUFACTURING VIOLATIONS. Large Business Concern: Maximum Moderate Minimum $18,750-$25,000 $10,000-$18,749 $2,000-$9,999 Small Business Concern or Individual (for violations covered under 49 U.S.C. § 

### 4630l(a)(5)(A): Maximum $8,250-$11,000 Moderate $4,400-$8,249 Minimum $1,100-$4,399

Small Business Concern or Individual (for violations covered under 49 U.S.C. § 

### 4630l(a)(l)(A) or (B) but not under 49 U.S.C. § 

### 4630l(a)(5)(A): Maximum $850-$1,100 Moderate $650-$849 Minimum $500 $649

B-8

### 10/01/07 2150.38
d. Pending compliance or corrective action: injunctive relief. For many kinds of violations, there may be circumstances where the FAA should not allow the offending entity to continue to operate or to continue in business. Examples include a certificate holder that does not allow an FAA inspector to inspect the holder's operation or facilities, or an unapproved manufacturer that produces aircraft parts in violation of 14 C.F.R. 

### § 21.303. In that circumstance, suspension of an entity's certificate or other approval, pending compliance or corrective action, or injunctive relief against an entity that does not hold an FAA approval, would be appropriate. In egregious circumstances revocation ofthe entity's certificate or other approval may be warranted. Such action or reliefmay be considered in addition to the assessment of a civil penalty as recommended in the following tables. 1 Furthermore, amendment or modification of a certificate or approval may be appropriate in the circumstance where a definitive part of the offending entity's operation can be safely excluded from the operational approval. 

### An example is an approved aircraft parts manufacturer that makes multiple kinds ofparts, but has quality control problems for only one kind ofpart. Such action may be considered 

### in addition to the assessment of a civil penalty as recommended in the following tables. Part Two

- Sanction Guidance Tables



### 1. U.S. 

### Air Carriers, U.S. Commercial Operators, Part 125 Operators, and Part 

### 129 Operators. Fig. B-1-a. Maintenance Manual Fig. B-1-b. 

### AJW Directive Fig. B-1-c. Operations Specifications Fig. B-1-d. Facilities and Equipment Fig. B-1-e. Maintenance and Inspection Organization Fig. B-1-f. Training Program Fig. B-1-g. Maintenance or Aircraft Paperwork Fig. B-1-h. Performance ofMaintenance Fig. B-1-i. SFAR 36 Fig. B-1-j. Records and Reports Fig. B-1-k. Dispatch and Flight Release Rules Fig. B-1-1. Operation ofunairworthy aircraft Fig. B-1-m. Provisions specific to passenger-carrying Fig. B-1-n. Provisions specific to flight deck crew Fig. B-1-o. Other provisions Fig. B-1-p. Operations at airports requiring slots 

### 2. Personnel of Air Carriers, Commercial Operators, and Part 

### 125 Operators. Fig. B-2-a. Maintenance, including inspection Fig. B-2-b. Inspection


### 8-9

### 10/01/07 Fig. B-2-c. Records and Reports Fig. B-2-d. Flight operations Fig. B-2-e. Other provisions applicable to individual certificate holders Fig. B-2-f. Other Air Carrier Personnel 2150.38



### 3. Individuals and General Aviation- Owners, Pilots, Repair Stations, Pilot Schools, Maintenance Personnel. Fig. B-3-a. Owners and Operators Other Than Required Crewmembers Fig. B-3-b. Repair Stations Fig. B-3-c. ID Plate Violations Fig. B-3-d. Part 141 Pilot Schools Fig. B-3-e. General Aviation Maintenance Personnel Fig. B-3-f. Student Operations Fig. B-3-g. Flight Instructors Fig. B-3-h. Other Violations Fig. B-3-i. Weather Operations Fig. B-3-j. 14 C.F.R. 91.13(a), Careless or reckless operation so as to endanger (independent violation) Fig. B-3-k. Passenger operations Fig. B-3-1. Acting or attempting to act as a crewmember under the influence ofdrugs or alcohol; consumption of alcohol before operating an aircraft Fig. B-3-m. Crime; security risk; falsification Fig. B-3-n. Miscellaneous Fig. B-3-o. Operations at Airports Requiring Slots Fig. B-3-p. Unruly passengers Fig. B-3-q. Other Violations by Passengers 

### 4. DUIIDWI Program, Falsification of Drug Convictions and Airman Medical Certificate Violations. Fig. B-4-a. Sanctions related to DUIIDWI Program Fig. B-4-b. Airman Medical Certificate Violations Fig. B-4-c. Drug convictions

- no falsification involved



### 5. Drug and Alcohol Testing Violations. Fig. B-5-a. Drug and alcohol testing violations Fig. B-5-b. Coverage Fig. B-5-c. Pre-employment drug testing Fig. B-5-d. Random drug and alcohol testing Fig. B-5-e. Post-accident drug and alcohol testing Fig. B-5-f. Reasonable cause drug and reasonable suspicion alcohol testing Fig. B-5-g. Return to duty drug and alcohol testing
B-10

### 10/01/07 Fig. B-5-h. Follow-up drug and alcohol testing Fig. B-5-i. Retesting covered employees Fig. B-5-j. Inappropriate testing Fig. B-5-k. Administrative and other matters Fig. B-5-1. Medical Review Officer (MRO) Fig. B-5-m. Substance Abuse Professional (SAP) referral and evaluation Fig. B-5-n. Employee Assistance Program Fig. B-5-o. Alcohol misuse information, training, and referral Fig. B-5-p. Violations ofthe drug and alcohol prohibitions Fig. B-5-q. Employees located outside the Territory ofthe U.S. Fig. B-5-r. Specimen collection Fig. B-5-s. Laboratory issues Fig. B-5-t. Alcohol testing Fig. B-5-u. Consequences to the uncertificated individual Fig. B-5-v. Consequences to the certificated individual 

### 6. Airport Operators. Fig. B-6-a. Certification Fig. B-6-b. Certification Manual Fig. B-6-c. Operations 

### 7. Violations of Noise Provisions. Fig. B-7-a. Aircraft Noise (14 C.F.R. part 91, subpart I) 

### 8. Violations of Pilot Records Improvement Act (PRIA). Fig. B-8-a. PRIA 

### 9. Engineering and Manufacturing Violations. Fig. B-9-a. APIS Holders, including production under type certificate Fig. B-9-b. Production Certificate Holders Fig. B-9-c. Designees 

### 2150.38

Fig. B-9-d. Technical Standard Order Authorization (TSOA}, Letter of Design Approval, and Letter of Acceptance Manufacturers Fig. B-9-e. Replacement or Modification Parts Manufacturers Fig. B-9-f. All Production Approval Holders Fig. B-9-g. TC or STC Holder; Manufacturers and Alteration Entities Fig. B-9-h. All persons, including designees 

### 10. Aircraft Owner/Operator Registration Violations. Fig. B-1 0. Registration



### B-11

### • 10/01/07 2150.38 

### 11. All individuals and entities: Failure to Surrender Certificate, Authorization, or Other Approval. Fig. B-11. 1. U.S. AIR CARRIERS, U.S. COMMERCIAL OPERATORS, PART 125 OPERATORS, AND PART 129 OPERATORS. Fig. B-1-a. Maintenance Manual Civil Penalty Certificate Action (1) Failure to maintain current manual Minimum Up to 7-day suspension (2) Failure to provide**adequa~** Moderate to Maximum instructions and procedures in manual (3) Failure to distribute manual to appropriateQ_ersonnel Minimum to Moderate ( 4) Release of aircraft without required equipment Moderate to Maximum Up to 7-day suspension Fig. B-1-b. AIW Directive Civil Penalty Certificate Action (1) Failure to comply Moderate to Maximum Fig. B-1-c. Operations Specifications Civil Penalty Certificate Action (1) Exceed inspection or overhaul time limitation Moderate Up to 7-day suspension (2) Operation contrary to ops specs- technical Minimum noncompliance (3) Operation contrary to ops specs -likely potential or actual Moderate to Maximum adverse effect on safe operation Fig. B-1-d. Facilities and Equipment Civil Penalty Certificate Action (1) Failure to provide adequately for proper servicing, Maximum Indefinite maintenance, repair, or inspection of facilities and equipment Suspension until proper servicing, maintenance, repair and inspection of facilities and equipment is provided to Revocation



### B-12

### 10/01/07 2150.38
Fig. B-1-e. Maintenance and Inspection Organization Civil Penalty Certificate Action ( 1) Failure to provide or maintain a maintenance and Maximum Indefinite inspection organization Suspension until an appropriate maintenance and inspection organization is provided to Revocation Fig. B-1-f. Training Program Civil Penalty Certificate Action (1) Failure to have training program Maximum Indefinite Suspension until compliance to Revocation (2) Failure to maintain training program Moderate to Maximum (3) Failure to train personnel adequately Moderate to Maximum Fig. B-1-g. Maintenance or Aircraft Paperwork Civil Penalty Certificate Action (1) Incomplete or unsigned release Minimum to Maximum (_2) Failure to revise ale data after repair Moderate to Maximum Fig. B-1-b. Performance of Maintenance Civil Penalty Certificate Action (1) B_y unauthorized person Maximum (2) Failure to p_erform or improper maintenance Moderate to Maximum Fig. B-1-i. SFAR 36 Civil Penalty Certificate Action (1) Failure to comply- second offense Maximum Fig. B-1-j. Records and Reports Civil Penalty Certificate Action (1) Deliberate violation (a) Intentionally false or fraudulent entry, Revocation reproduction, or alteration in record or report (b) Other 180-day Suspension to Revocation



### B-13

### 10/01/07 2150.38
Fig. B-1-j. Records & Reports cont. Civil Penalty Certificate Action (2) Failure to make accurate mechanical interruption summary Moderate to Maximum report (3) Failure to make available report ofmajor alteration or Moderate to Maximum Indefinite repair Suspension to Revocation (4) Failure to make accurate mechanical reliability report Moderate to Maximum (5) Failure to make required entry in aircraft log Minimum to Maximum (6) Failure to make available pilot record Moderate to Maximum Indefinite Suspension to Revocation (7) Failure to make available load manifest Moderate to Maximum Indefinite Suspension to Revocation (8) Failure to monitor and record enroute radio communication Moderate to Maximum Fig. B-1-k. Dispatch and Flight Release Rules Civil Penalty Certificate Action ( 1) Any violation of subpart U of 14 CFR part 121 Moderate to Maximum Fig. B-1-1. Operation of unairworthy aircraft Civil Penalty Certificate Action (1) Technical non-conformity to TC; no likely effect on safe Minimum operation (2) Non-conformity to TC that may have, or has, adverse Moderate to Maximum effect on safe operation (3) Release of aircraft without required equipment Moderate to Maximum Up to 7-day suspension Fig. B-1-m. Provisions specific to passenger-carrying Civil Penalty Certificate Action (1) Boarding, or serving alcoholic beverage to, a person who Maximum appears to be intoxicated (2) Failure to briefpassengers Moderate to Maximum (3) Failure to ensure seat and belt for each passenger Maximum (4) Operation w/o operable public address system Maximum (5) Failure to store baggage properly Moderate Fig. B-1-n. Provisions specific to flight deck crew Civil Penalty Certificate Action (1) Use of crewmember with expired medical certificate Minimum to Moderate (2) Failure to make flight deck seat available to authorized Maximum enroute inspector


### 8-14U.S. Department of Transportdlfon Federal Aviation AdmlnlstTatlon



### NOV- 

# T 

# 2011 Robert Sweet
. 95-1003 Wikao Street · Mililani, HI 96789 Dear Mr. Sweet: This is in response to your July 23, 2008 request for a legal interpretation. The answer to your question has 

### taken longer than anticipated due to the need to clarify internal safety policies surrounding this issue.
. . . In your letter, you ·requested a clarification of 14 C.F .R. § 

### 121.13 7 which requires that certificate holders furnish a copy ofthe general operations·manual to crewmembers. You first question whether providing the manual 

### in a ·.pdf format complies with the regulation. Then you ask who is responsible for providing the means to view the .pdffile and bear the costs ofprinting the manual: the certificate holder or the crewmember. Section ·121.137(a) states, in relevant pari, that each certificate holder shall furnish a copy ofthe appropriate sections ofthe manual required by section 121.133 (and any changes or additions thereto) to ground operations and maintenance personnel, crewmembers, and representatives ofthe Administrator assigned to the certificate holder. Section 121.13 7(b) states, in relevant part, that each person to whom 

### -a manual is issued shall keep it up-to-date with changes and ad.ditions and shall have appropriate sections ofthe manual accessible while performing assigned duties. An 

### electronic version ofthe manual is sufficient and satisfactory provided that there is a means to view it during the performance ofassigned duties. Also, an up-to-date paper version must be available when necessary. A certificate holder may utilize .a vanety of methods to supply its manwil to crewmembers provided that ''it has**clearly-e~tablished** 

### procedures describing. the tnethod to be used, the method for keeping the manual current and the method for verifying that the manual is current before each flight. (including ·which crewmember(s) is responsible for the verification) 

### see, Interpretation 1988-7**(M~.**



### 10, 1988) (approving use ofmanual copies in "ship's library" provided in lieu ofpersonal manual copies); · Additionally, the use of an electronic manual requires operational approval through the issuance of Operations Specification A061 by the certificate holder's Principal Operations Inspector (POI) for Class I, II and III Electronic Flight Bags (EFB). 

### See generally,• AC 25.1581-1, Airplane Flight Manual (Jul.14; 1997)(providing guidance on the use of electronic airplane flight**~uals);** • AC 120-78, Acceptance and Use of Electronic Signatures, Electronic Recordkeeping Systems, and Electronic Manuals (Nov. 29, 2002)(providing guidance on the requirements and approval process for electronic manuals); • AC 120-76A, Guidelines for the Certification, Airworthiness and Operational Approval of Electronic Flight Bag Computing Devices (Mar. 1·7, 2003)(providing guidance on the use of an electronic flight bag, including the use ofelectronic manuals), and • AC 91-78: Use of Class 1 and Class 2 Electronic Flight Bag (EFB) (July 7, 2007) (providing guidance on the use ofelectronic flight bags in part 91 operations). Non-EFB Portable Electronic Devices (PED) may be used to view electronic manuals. 14 CFR § 91.21, § 121.306, § 125.204, and§ 135.144 place restrictions on the**in~flight** · use of PEDs. In addition, when using PEDs to view electronic manuals, the Certificate

Holder· must outline the requirements of the regulations in their manuals, procedlires etc. There is no Operations Specification paragraph tied to aPED. 

### See generally,
• AC No:**91~21.1B-** Use ofPortable Electronic Devices • InFO 10009

- Portable Electronic Devices Regarding your second question, the certificate holder must provide sufficient technological resources to crewmembers to allow them "to review effectively the applicable portions ofthe manual while performing their duties." Letter to Gregory Winton, from Rebecca B. MacPherson (Mar. 6, 2008). This means that ifthe manual is provided in an electronic format, the certificate holder must provide the means to ·view that manual during the crewmember's performance of assigned duties. As discussed above, the certificate holder must have clearly-established procedures regarding the use of electronic manuals, including procedures to update all paper and electronic copies of the manual to ensure consistency. This response was prepared by Robert Hawks, an Attorney in the Regulations Division of. the Office of Chief Counsel and Robert H. Frenzel, Manager,. Operations Law Branch in the Regulations Division and coordinated with the Air Carrier Operations Branch ofF AA Flight Standards Service. We hope this response has been helpful to you. Ifyou have additio1,181 questions regarding this matter, please contact us at your convenience at (202)**267~3073.** Sincerely,

.

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