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## 1 3 201 0 CERTIFIE D MAI L Southwes t Regio n Arkansas , Louisiana , Ne wMexico , Ol<iahoma Texas RETUR N RECEIP TREQUESTE D Federa l Aviatio n Administratio n Southwes t Regio n Offic e ofRegiona l Counsel , ASW-7 260 1 Meacha m Blv

d FortWorth.TX 76137

Hearin g Docke t Federa l Aviatio n Administratio n 80 0 Independenc e Avenue , S W Wilbu rWrigh t Buildin g - Suit e 2W100 0 Washington , D C 2059 1 Attn : Hearin g Docke t Clerk , AGC-43 0 I n th e Matte rof : Continenta l Airline s Inc . Docke t No . C P i 

### Cas e No . 2009SW27012 6 |aPj5S\)0Dt)1 3 (fp^P l ^.O/O^O'^& D Dea rSi ro rMadam : r« o Enclose d ar e th e origina l an d on e cop yo fth e complain t i n th e above-reference d proceeding . Th e Complainan t request s tha t th e hearin g i n thi s matte rb e hel d i n th e Houston , Texa s area , an d expect s tha t th e hearin g wil l las t on e day . Pleas e serv e m e wit h al l document s i n thi s matter . Sincerely , LYNETT E WOR D Regiona l Counse l ,^>-iH— t C O

Ti m Duff Attorne y Enclosed : Complain tU.S . DEPARTMEN TO F TRANSPORTATIO N FEDERA LAVIATIO N ADMINISTRATIO N
I n th e Matte rof : CONTINENTA LAIRLINE S IN C FAACas e No . 2009SW27012 6 FAADocke t C P Judg e No t Assigne d COMPLAIN T Th e Complainan t file s it s complaint , unde rRul e 20 8 o fth e Rule s o fPractic e i n FAACivi l Penalt yActions , 1 4 CF R §13.208 , an d state s th e following : I . Responden t Continenta l Airline s Inc. . (hereinafte r"CAL" ) wa s advise d throug h a Notic e o fPropose d Civi l Penalt ytha t th e FAApropose d t o asses s a civi l penalt yi n th e amoun t o f $6,000 . O n Octobe r5 , 2010 , Responden t CA Lsubmitte d a writte n reques t fo ra hearing . 1 . Continenta l Airline s Inc . (CAL ) hold s Ai rCarrie rOperatin g Certificat e CALA014 A authorizin g i t t o engag e i n schedule d ai rtransportatio n unde rPart 12 1 o fth e Federa l Aviatio n Regulations . 2 . CA Lhold s Operation s Specification s issue d byth e Federa l Aviatio n Administratio n tha t defin e certai n parameter s o fCAL' s operations . 3 . Operation s Specificatio n Paragrap h B05 5 require s CA Lt o annuall yvalidat e th e accuracy an d completenes s o fit s recover yan d diversio n dat a base . 4 . A s o fFebruar

y18 , 2009 , CA Ldi d no t hav e a curren t annua l validatio n o fit s recover y pla n an d diversio n dat a tjas e an d ha d not don e a validatio n sinc e 2007 . 5 . CA Lha s operate d multipl e flight s unde rPar t 12 1 o fth e Federa l Aviatio n Regulation s durin g th e tim e perio d i n whic h i t ha d not performe d a n annua l a validatio n o fit s recover ypla n an d diversio n dat a base . Byreaso n o fth e foregoing , CA Lviolate d Sectio n 119.5(1 ) o fth e Federa l Aviatio n Regulation s i n tha t i t operate d a n aircraf t unde rPart 12 1 o fth e Federa l Aviatio n Regulation s i n violatio n o fa n ai rcarrie roperatin g certificate , operatin g certificate , o rappropriat e operation s specification s issue d unde rthi s Part 11 9 o fth e Federa l Aviatio n Regulations .1 . Unde r4 9 U.S.C . §46301 , responden t i s subjec t t o a civi l penalt yfo reac h o fth e

violation s o fth e regulation s cited . Th e maximu m penalt ype rviolatio n i s $25,000.00 . 2 . Unde rth e fact s an d circumstance s o fthi s case , a civi l penalt yo f$6,00 0 i s appropriate . Complainan t respectfull yrequest s tha t th e administrativ e la wjudg e ente ra n orde rtha t responden t b e assesse d a civi l penalt yi n th e amoun t o f$6,000 . Submitte d thi s ]> ^

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Ti m Duff Attorne y Federa l Aviatio n Administratio n 817-222-509 9 817-222-509 2CERTIFICAT E O F SERVIC E I hereb ycertif ytha t th e foregoin g Complain t ha s bee n maile d thi s dat e b y Certifie d Mail , Retur n Receip t Requested , to : Federa l Aviatio n Administratio n 80 0 Independenc e Avenue , S W Washington , D C 2059 1 Attn : Hearin g Docke t Clerk , AGC-43 0 Wilbu rWright Buildin g - Roo m 2W100 0 Presiden t Continenta l Airline s Inc . HQSE O P.O . Bo x460 7 Houston , Texa s 77210-460 7 Thoma s Boilin g Lega l Department HQSL G 160 0 Smit h Stree t Houston , Texa s 7700 2

Ailee n Casilla s Ayala , Progra m Analys t Federa l Aviatio n Administratio n Southwes t Regio n Offic e o fRegiona l Counse l 260 1 Meacha m Blv d FortWorth.T X7613 7 Dat e 

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violation s o fth e regulation s cited . Th e maximu m penalt ype rviolatio n i s $25,000.00 . 2 . Unde rth e fact s an d circumstance s o fthi s case , a civi l penalt yo f$6,00 0 i s appropriate . Complainan t respectfull yrequest s tha t th e administrativ e la wjudg e ente ra n orde rtha t responden t b e assesse d a civi l penalt yi n th e amoun t o f$6,000 . Submitte d thi s <» ^

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Ti m Duff Attorne y Federa l Aviatio n Administratio n 817-222-509 9 817-222-509 2CERTIFICAT E O F SERVIC E I hereb ycertif ytha t th e foregoin g Complain t ha s bee n maile d thi s dat e by Certifie d Mail , Retur n Receip t Requested , to : Federa l Aviatio n Administratio n 80 0 Independenc e Avenue , S W Washington , D C 2059 1 Attn : Hearin g Docke t Clerk , AGC-43 0 Wilbu rWrigh t Buildin g - Roo m 2W100 0 Presiden t Continenta l Airiine s Inc . HQSE O P.O . Bo x460 7 Houston , Texa s 77210-460 7 Thoma s Boilin g Lega l Departmen t HQSL G 160 0 Smit h Stree t Houston , Texa s 7700 2

Ailee n Casilla s Ayala , Progra m Analys t Federa l Aviatio n Administratio n Southwes t Regio n Offic e o fRegiona l Counse l 260 1 Meacha m Blv d For t Worth , T X7613 7 Dat e 

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