WWW.VA.GOV/HOMELESS

U.S. Department 

of Veterans Affairs

Did you know?

VA Needs Your Help.

Without knowing it, every day in your profession you 

may encounter a Veteran who is homeless or at risk of 

becoming homeless. They served our country and now 

we must work together to serve them. 

VA has comprehensive programs to prevent and 

eliminate Veteran homelessness. Help us by identifying 

homeless or at risk Veterans in your 

line of duty, and encourage them to call:

National Call Center for 

Homeless Veterans

TOLL-FREE

1-877-424-3838

(1-877-4AID-VET)

Live 24/7 Chat on VA’s Homeless Veterans website, 

www.va.gov/homeless

• Veterans with untreated military trauma may be more 

likely to become involved with the legal system.

• Most Veterans in jail or prison are likely eligible for 

VA outreach services, and upon release, for VA health 

care services.

• Veterans in the justice system may be eligible for 

drug, mental health or Veterans court intervention 

as an alternative to incarceration.

WWW.VA.GOV/HOMELESS

Created 09/11

Working together to eliminate Veteran homelessness.

Asking just one 

more question 

could change a life. 

Have you served in 

the U.S. Military?

Change a life today. 

Get a Veteran to call 

for help.

If you encounter someone who might be a 

Veteran, stop, ask and help.

Make the Call!

Call VA’s toll-free hotline:

1-877-424-3838

(1-877-4AID-VET)

or visit www.va.gov/homeless for 

help with housing, jobs, health care, 

education and other Veteran benefits. U.S. Department 

of Veterans Affairs
VA is committed to the principle that when 

homelessness, mental illness, substance 

abuse or other health care issues play a 

role in Veterans’ justice involvement, both 

the Veteran and the community are better 

served by treating the underlying problems, 

when possible and appropriate, as an 

alternative to incarceration.

Locally Based Justice Outreach Specialists

at VA medical centers across the country are 

the lynchpin of VA’s support for justiceinvolved Veterans. These specialists work 

directly with eligible Veterans and local 

justice system partners to ensure justiceinvolved Veterans are connected to the 

support available to them. 

Although VA cannot provide health care for 

Veterans who are currently incarcerated, 

support for incarcerated Veterans may include:

• Medical and mental health assessment 

and treatment planning

• Clinical case management services

• Communication with officers of the court 

regarding Veterans’ compliance with VA 

treatment programs, including attendance 

in treatment and results of toxicology tests 

conducted for treatment purposes

• Connection to VA’s array of services and 

benefits for Veterans in need, including

– Help finding and keeping safe housing

– Job training 

– Education

– Medical, dental and mental health care

For incarcerated Veterans, additional 

support includes:

• Pre-release assessments 

• Assistance in establishing eligibility for 

VHA and VBA services

• Discharge or transition planning to link 

Veterans to VA or community services 

upon release to decrease the likelihood 

of re-incarceration

• Post-release services in emergency 

psychiatric or crisis intervention, 

substance use, transitional housing 

and employment

Help Us Eliminate Veteran Homelessness.

SPREAD THE WORD ABOUT VA BENEFITS AND SERVICES.

If you encounter a homeless or at risk Veteran in your line of duty, refer them to VA’s 

National Call Center for Homeless Veterans. VA needs your help to ensure no Veteran 

goes without a home.

Learn more about VA’s services and outreach programs to eliminate Veteran 

homelessness today. Call our National Call Center for Homeless Veterans toll-free at 

1-877-424-3838 (1-877-4AID-VET), chat live with supportive and knowledgeable 

VA staff at www.va.gov/homeless, or explore the website on your own.

The U.S. Department of Veterans Affairs 

(VA) is committed to eliminating 

homelessness among Veterans. This 

challenge is being addressed through 

a range of services and benefits.

VA Services Available for Justice-Involved Veterans