### U.S . DEPARTMEN TO FTRANSPORTATIO N 

# COP K OFFICEO

FHEARINGS Qf^ ^ r WASHINGTON , DC ^'"'

t ^^X^tzl\i^r \ FEDERA LAVIATIONADMINISTRATION , M \3 Q201 0 ^"•"'"''"'"' ' 'BEARIN G DOCKE T VS . FA ADocke t No . CP09SO001 4 DM S No . FAA-2009-104 5 TEXA S ARM YNATIONA LGUAR D FA ACas eNo . 2008SO70038 9 Respondent . JUDG ERICHAR D C . GOODWI N RESPONDENT' S ANSWE RT O COMPLAINANT' S MOTIO NFO RDECISIO N Pursuan t t o 1 4 C.F.R . § 13.218(i)(5) , th eTexa s Arm y Nationa lGuard , Respondent , files thi s Answe r

t o th eMotio nfo r

Decision , filedb y Complainant , Federa lAviatio nAgency , an dserve do nResponden t o nJun e21,2010 . I nsuppor t o f th eAnswer , Responden t show s

a s follows : 1

. f;^ ]

-— I 

### Responden t

ha s neve r

conteste dliabilit y i nthi s controversy . ; ;

I - : 

### Responden t

ha s alway s conteste dth eamoun t o f th ecivi lpenalt y sough t t o b eimpose d b y Complainant . Responden t promptl y change dit s procedure s fo r shippin g volatil ean d flanmiableai r

cargo , preven t

recurrenc eo f

th esingl einciden t

underlyin g thi s action . Th e change s hav einclude dadditiona leducatio nfor , an dmor edetaile dpolicie s t o b efollowe d by , person s handlin g suc hcargo . Thes egoo dfaithcorrection s an dchange s shoul db e reflecte di nth epenalt y actuall y imposed , bu t complainan t

ha s no t take nthe mint o account .

# itf(|0O > f thechange s ar

eattachedhereto as Exhibit "A. "

Complainan

t ha s not discussedsettlemen

t of thi s matte

r ingoodfaith . Instead , Complainan

t continue s to invok

eforma ladministrativeproceeding s whenthes eproceeding s ar enot necessary , an

dar ecounter-productiv et o resolutionof thi s matter . Invoking thes e proceeding s i s a

nunnecessar

y expens eof

tim ean dmone y fo r thepartie s an

dthi s tribunal , an dha s uimecessarily prolongedthi s case . WHEREFOR

EPREMISES CONSIDERED , Respondent , Texa s Arm y Nationa l Guard , pray s thi s honorablecour t den y Complainant' s Motionfo r Decisionwit

hrespect to theamoun t of penalt y sough t b y Complainant , an

dimpos eamor

ereasonablecivilpenalt

y tha t reflect s th egoodfait

hefforts madeby th eGuar dbot ht o prevent

recurrenc eo f

th e violation s uponwhichthi s actioni s based , an dto resolv ethi s cas ewithout forma l adjudication . Respectfull y submitted , GRE GABBOT

T Attorney Genera

lof Texas ANDRE WC . WEBE

R Firs t Assistan t Attorney Genera

l

FAA/Respondent

' s Answer

t o Complainant' s Motio nfo r Decisio nPag e2 o f 4

## DAVI D S . MORALES Deput y Attorney Genera

lfo r CivilLitigation 

# BARBAR AB . DEAN E Chief , Environmenta lProtectio nan d AdministrativeiawX)ivisio n

ICHAE La . CROWLE

^ Assistant Attorney Genera

l Stat eBa r No . 05170300 OFFIC EO FTHEATTORNEYGENERALO FTEXA S 

## Envirormienta

lProtectio nandAdministrativ e La w Divisio n P.O . Box12548 , Capito lStation Austin , Texa s 78711-254 8 Phone : (512)475-420 8 Fax : (512)474-106 2

FAA/Respondent' s Answer t o Complainant' s Motio nfo r Decisio n Pag e3 of4

## CERTIFICAT EO FSERVIC E

Icertif y tha t atru ean dcorrect copy of theabovean

dforegoing instrumen

t has been servedo nthi s thej^_'da y of

June201 0 onth efollowing counselof record : Hearing Docke

t Cler k FAA , AGC-430 , Suit

e2W1000 Wilbu r Wrigh t Building 800 Independenc eAvenue , SW Washington , DC 2059 1 GeraldA . Ellis , Attorne

y U.S . Departmen

t of Transportation Officeo f theRegiona

lCounsel , Souther

nRegion Federa lAviationAdministration P.O . Box2063 6 Atlanta , Georgi a30320 Attorne y fo r Complainan

t TheHonorableRichar

dC . Goodwin DOT , AdministrativeLa

w Judg e Officeof Hearings , M-20 120 0 New Jersey Avenue , SE Eas t Building GroundFloor RoomEl2-32 0 Washington , DC 2059 0

^C . CROWLE Y Assistant Attorne y General

FAA/Respondent' s Answer t o Complainant' s Motio nfo r Decisio nPag e4 o f 4

## Adjutant General' s Department

o f Texa s Mai lDistributio

nCente r JFTX-GAR-MD C 220 0 Wes t

35 * Stree t

# : 64- A Austin , Texa s 78703-221 0 [512 ] 782-144 8 [Fax

] 782-556 7 2 8 Jul y 200 8

REPLYT O ATrewnONOF : CatS&m'Umilagnutau

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LT C Davi d W . Madde n Deput yGarriso n Commande r Camp Mabry-Auatil n 220 0 Wes t 35" * Stree t #:6 4 Austin , Texa s 78703-221 0 512-782-682 2 Sir , O n th e mornin g o f 2 Jul y2008 , I receive d a telephon e cal l froma Louisville

KY UP S representativ e tha t a hazardou s materia l irregularit yha d occurre d wit ha shipmen t sen t fro mE l Paso-T X and tha t furthe r informatio n wil l follow . Informatio n wa s a s follows : UP S Hand Airwa yBil l numbe r 12RF2560231032144 0 wa s attache d t o a cardboar d bo xand sealed . Bo xweigh t a t 10 0 pounds . Content s package d insid e th e bo xwer e 2 separat e boxe s tha t containe d 4 aluminumcan s eac ho f Duraple x80 0 Exterio r Alkyd Fla t remova l paint . Severa l o f th e can s hav e broke n thei r seal s and spille d th e content s insid e th e boxes . Th e spillage s overflowe d t o th e second bo xcausin g th e tape d restraint s t o deteriorate . Th e spillag e continue d outwar d thu s makin g contac t wit hothe r package s lyin g clos e t o th e damag e E l Pas o package . Louisville-K Y OP S warehous e attendan t opene d th e damag e packag e t o se e wha t th e proble mwa s and havin g identifyin g th e source , telephone d th e HazMa t team fromthei r are a t o contai n th e problem . I t wa s requeste d fromth e Louisville-K Y representativ e tha t I com e t o th e OP S locatio n and physicall yse e th e damage ; I decline d sinc e th e damag e wa s i n Kentuck yand I wa s i n Texas . I requeste d photo s t o b e sen t t o myUP S Representativ e s o th e prope r procedure s ca n b e met. I as k th e Louisville-K Y UP S representativ e i f an yinjur yo r los s o f othe r package s ha d occurre d durin g thi s unfortunat e misha p and wa s relieve d t o learne d th e answe r wa s no . Th e content s woul d b e properl ydispose d and tha t HazMa t Louisvill e wil l forwar d a repor t t o OPS .upo n investigation , i t wa s found tha t SS GAnthonyJackso n - 1836" "

Transportatio n Company , Ft . Bliss-T X ha d intende d fo r th e packag e t o arriv e a t th e Killee n Armor yi n car e o f SS GLynell e Patterson . Whe n aske d wh yth e prope r paperwor k o r packagin g o f thi s materia l wa s no t followe d byth e regulation s se t byUPS , th e respons e wa s " I di d no t know" . I sen t th e followin g e-mai l t o SS GJackso n jus t prio r t o m ymeetin g wit hou r UP S representativ e Mr . Jo e Boudreau . From : Gruetzner , Cathlee n 0 . CI V AGDT X Sent : Tuesday , Jul y22 , 200 8 12:4 2 PM To : Patterson , Lynell e M . SS GNGT X Cc : Jackson , AnthonyE . SS GTXTUIN G Subject : FW : Photo s o f undeclare d repor t 57 2 goodjljiemoo nSS QJac^on , ^ndosedi s tHepRoto s qftfi emateriaCtRat -was ddmagedi ntH

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t o tR ecloses t V^ S Stor ean dteam s tR eprope r wa y t o fi t

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B edone . T a ^ Care , Cathlee n Ursul a Gruetzne r Mailroo mSuperviso r [512 ] 782-519 5 O n 2 4 Jul y200 8 a t 2:1 0 i n th e afternoon , I me t wit hou r UP S Representativ e Mr . Jo e Boudrea u abou t thi s matter . I wa s informe d tha t thi s wa s jus t ou r firs t violatio n wit hUP S and th e transportatio n o f Hazardou s Material s and i f w e shoul d hav e tw o mor e violation s the n th e Texa s Nationa l Guar d wil l los s th e UP S contract . H e requeste d a lette r b e sen t t o hi mabou t wha t procedure s w e wil l d o t o correc t thi s matte r and preven t another . N o charge s wil l b e brough t agains t th e Texa s Nationa l Guard , SS GJackso n o r I . Th e package s tha t wer e tainte d byth e content s o f th e pain t wer e repackage d an d delivere d t o thei r assigne d locations . I woul d lik e t o reques t th e followin g option s t o oc.cu r i f possible .1 . T o hav e al l Texa s Nationa l Guar d Mai l Managers/Clerk s an d Campu s Shi p operator s g o t o th e UP S websit e an d tex t i n Hazardou s Material . I t i s a t thi s sit e the ywil l find th e followin g information . 

### Welcom e t o th e tJP S Hazardou s Material s Onlin e Guid e Thi s onlin e guid e wa s develope d a s a replacemen t fo r th e publication , "UP S Guid e fo r Shippin g Groun d and Ai r Hazardou s Materials. " A s ne whazardou s material s shippin g informatio n develops , UP S wil l kee p yo u informe d by providin g th e lates t informatio n i n thi s onlin e guide . Visi t thi s sit e routinel yt o obtai n curren t information . Thi s guid e i s mean t t o accomplis hth e following : Replac e th e publicatio n UP S Guid e fo r Shippin g Groun d and Ai r Hazardou s Material s —al l informatio n formerl yinclude d i n th e printe d version s wil l no wb e maintaine d online . Informyo u o f chemica l additions , deletions , an d change s i n classification . Allo wyo u t o downloa d th e entir e hazardou s material s chemica l table . Presen t informatio n regardin g OPS' s contract-onl y hazardou s material s service . Provid e th e lates t contrac t update s require d o f al l shipper s wh o send hazardou s material s throug hUPS . Provid e informatio n abou t UP S hazardou s material s regulation s fo r shippers , auditors , and UP S personnel . Provid e a n informatio n sourc e fo r UPS-approve d third-part y vendors . Refe r t o th e OP S Guid e fo r Shippin g Groun d and Ai r Hazardou s Material s fo r th e informatio n yo u wil l nee d t o properl yprepar e you r shipmen t fo r transportatio n withi n th e OP S system . I f yo u hav e anyquestion s abou t shippin g hazardou s material s wit hUPS , pleas e cal l th e UP S Hazardou s Material s Suppor t Cente r a t 1-800-554-9964 . UP S Guid e fo r Shippin g Ground and Ai r Hazardou s Material s 

### Abou t thi s Guid e UP S i s committe d t o safel ytransportin g you r 4 9 CF R and lATAcomplian t hazardou s materia l shipments . W e offe r state-of-the-ar t technology , personalize d custome r support , an d a comprehensiv e portfoli o o f services . Th e informatio n belo wi s designe d t o hel p guid e yo u throug hth e proces s o f properl ypreparin g you r hazardou s materia l shipmen t fo r transpor t withi n th e UP S system . I f yo u nee d additiona l information , pleas e contac t th e OP S Hazardou s Material s Suppor t Cente r a t 1-800-554-9964 .

### UP S Ceurrie r Variation s an d Guideline s

Du e t o heightene d securit yconcerns , eve n greate r scrutinyi s bein g give n t o shipmen t content . Base d o n regulator ychanges , OP S procedure s fo r shippin g ai r hazardou s material s hav e bee n modified . Therefore , al l hazardou s material s shipper s mus t proces s thei r shipment s usin g a OP S complian t shippin g solutio n i n conjunctio n wit hhazardou s material s shipmen t preparatio n software . Yo u ma yutiliz e UP S provide d WorldShip ®200 8 versio n 10. 0 (o r higher) , purchas e approve d third-part ysoftwar e o r us e a comparabl e system , whic hwil l provid e UP S wit hth e necessar yelectroni c Information . 

### Shippin g Groun d o r Ai r wit hUP S A s a UP S hazardou s material s contrac t customer , yo u mus t compl yno t onl ywit h 4 9 CF R an d lAT

Abu t als o wit hUP S carrie r variation s fo r domesti c ai r an d groun d hazardou s material s shipments . 4 9 CF R an d UP S lAT Aan d UP S Hazardou s Material s Servic e Definitio n UP S Standar d Dangerou s Good s Servic e betwee n Canad a and th e U.S . Shippin g Hazardou s Material s Shippin g hazardou s material s provide s informatio n tha t wil l hel p yo u understan d th e importanc e o f properl yIdentifying , labeling , packagin g an d markin g you r UP S hazardou s material s packages . Shipper' s Responsibilitie s 4 9 CF R Shippin g Example s Commo n Item s tha t Ma yB e Hazardou s Ne wRequirement s Additiona l Resource s Thi s sectio n provide s valuabl e downloadabl e hazardou s material s informatio n a s wel l a s providin g yo u th e detail s o n ho wt o participat e i n UP S HazMa t seminars . Hazardou s Material s Downloa d Are a Fo r mor e information , pleas e cal l th e UP S Hazardou s Material s Suppor t Cente r a t 1-800-554-9964 . Thes e carrie r variation s and guideline s supplemen t Titl e 4 9 o f th e Cod e o f Federa l Regulation s - Transportatio n and th e lATADangerou s Good s Regulation s (DGR) . Us e thi s Onlin e Guid e fo r Shippin g Hazardou s Material s t o answe r you r question s regardin g shippin g hazardou s material s usin g UPS . Hazardou s Materia l shippe d t o Alaska , Hawaii , Puert o Ric o an d Catalin a Island usin g OP S Groun d servic e mus t compl ywit hOP S procedure s fo r shippin g Ai r Hazardou s Materials . 2 . Allowin g th e mai l handler s t o atten d a OP S Semina r withi n thei r area . A DP S representativ e wil l com e t o a n armor yprovide d tha t w e mee t th e requirements . 

### In-Hous e Seminar s Availabl e Privat e In-hous e seminar s ar e no wavailable : Fo r companie s trainin g si xo r mor e employee s Seminar s ca n tak e plac e a t you r facility , eliminatin g you r trave l expense sSam e curriculuma s ou r publi c seminar s

Ca n b e tailore d t o you r need s and you r product s Fo r additiona l information , cal l 800.554.996 4 

### UP S Hazardou s Materials/Dangerou s Good s Sonina r UP S no woffer s seminar s fo r preparin g shipment s accordin g t o lATAo r 49C R WhyYo u Nee d th e UP S HazMa t Semina r Educatin g you r employee s o n prope r handlin g and shippin g o f hazardou s material s ensure s th e safet yo f you r worker s and increase s th e efficienc yo f you r business . Fo r thi s reason , th e OP S Dangerou s Good s Semina r ha s prove n t o b e a successfu l and valuabl e servic e t o customers . Whe n yo u attend a DP S Dangerou s Good s Seminar , you'l l receiv e th e mos t curren t informatio n availabl e o n saf e and prope r shippin g and handlin g o f hazardou s material s throug hth e OP S groun d an d ai r network , including : Ho wt o preven t th e dela yo f shipment s du e t o imprope r paperwor k Ho wth e righ t packagin g ca n assur e saf e and promp t deliver yo f you r hazardou s material s shipment s Professiona l dangerou s good s instructor s a t th e semina r provid e yo u wit h necessar yregulator yInformatio n t o ensur e tha t you r busines s complie s wit h th e lates t governmen t regulation s pertainin g t o shippin g procedure s and employe e training . Th e Onite d State s Departmen t o f Transportatio n recurren t trainin g requiremen t i s ever ythre e year s fo r forwarder s an d shippers . Complianc e remain s th e responsibilit yo f th e shipper . Th e internationa l recurren t trainin g requiremen t i s ever ytw o years . Wh o Shoul d Atten d Yo u shoul d attend i f yo u are : Amanage r directl ysupervisin g shippin g and/o r receivin g o f dangerou s good s An employe e responsibl e fo r preparin g hazardou s material s package s fo r transportatio n Amembe r o f th e healt hand safet yand/o r environmenta l complianc e staf f inspectin g dangerou s good s package s prepare d fo r transportatio n Fo r mor e information , date s and locations , and t o registe r cal l ou r -reservatio n hotlin e a t 800.634.565 6 o r visi t www.seeuthere.com/upsseminar s Th e nex t HazMa t Seminar s 

### 200 8 UP S Dangerou s Good s Seminar s Shipmen t prepare dunde r

lAT A (Dalla s - Septembe r 10-11 , 2008 )3 . T o hav e traine d Texa s Nationa l Guar d HazMa t personne l fromeac harmor y atten d th e OP S Semina r and the n trai n th e mai l handler s a s a backu p fo r al l ne wmal l handler s wh o replace d th e las t personne l a t th e las t movement . I hav e found tha t man yindividual s wh o hav e rea d th e Mal l Manua l an d OP S trainin g aide s ar e n o longe r wit hth e uni t o r eve n i n th e guard . 4 . Keepin g th e Pos t Master , Mal l Operatio n Supervisor , and Armor yMal l Manager s o f th e Texa s Nationa l Guar d awar e o f ne wMai l Handle s prio r t o th e las t handle r leaving . Thi s offic e doe s no t receiv e wor d fo r severa l week s i f no t month s afte r th e remova l o f th e las t handle r ha s departed . 5 . Updatin g th e Mai l Handler s SOP . Thi s i s a n on-goin g missio n fo r th e updates , trainin g lesson s and vita l informatio n shoul d b e place d ou t a s soo n a s possible . Thi s conclude s m

yreport . Respectfully , /// / signe d //// / Cathlee n Orsul a Gruetzne r Pos t Master-Texa s Nationa l Guar d Cc : Mr . Jo e Boudrea u 2 9 Jul y200 8 Afte r meetin g wit hDeput yGarriso n Commande r LT C Davi d W . Madden , i t wa s recommende d tha t a privat e OP S Hazardou s Material/Dangerou s Good s Semina r b e se t up wit hth e E l Pas o Armorie s and FM S shops . Contac t wil l b e mad e wit hth e S r QIC' s fromeac hlocatio n and a UP S Representativ e s o tha t a se t dat e ma y b e found fo r suc ha class . I f thi s shoul d prov e successfu l tha n othe r classe s wil l b e schedule d throughou t th e large r armorie s i n Texas . Second recommendatio n wil l b e t o instal l th e OP S HazMa t materia l i n th e Mai l Handler s SO P fo r quic k reference . CubGrtz .Subjac b Photo s o fundedBre d report57 2

'fS m

### 1 0

### 1 1

### 1 2

## Adjutant General' s Department

o f Texa s Mai lDistributio nCenter JFTX-GAR-MD C 220 0 Wes t

35 * Stree t

# : 64- A Austin , Texa s 78703-221 0 [512 ] 782-144 8 [Fax

] 782-556 7 REPLyT O 1 0 Jun e200 9 ATTEimONOF : Cat/UtmtfmCignutziit

r LT C Davi d W . Madde n Deput yGarriso n Commanda r Caj& p Mabzy-Austi n 220 0 Wes t 35 ^ Stree t #:6 4 Austin , Texa s 78703-221 0 512-782-682 2 Sir , A t 11:0 5 thi s morning , I receive d a telephon e cal l fro mCaptai n Sergi o Tristan , wh o ha d requeste d a n updat e o n wha t trainin g and informatio n distribute d t o th e Texa s Nationa l Guar d Mal l Handler s an d Managers . A s o f thi s dat e wit hth e assistanc e o f Ms . Sharo n K . Jone s (Environmenta l Services) , th e followin g informatio n ha d bee n sen t t o th e Texa s Armories . 1 . HazMa t Transportatio n Securit yAwarenes s trainin g Modul e 2 . HazMa t Fcunlliarizatio n & Safet yi n Transportatio n (AMMO-67 ) 3 . Texa s Militar yForce s Hazardou s Wast e & Hazardou s Material s Managemen t Trainin g Serie s 4 . Hazma t Trainin g fo r Non-certifyin g Official s (Ma y2007 ) 5 . 10 1 Mai l Handler s v 2 (Ma y2009 ) 6 . SO P Mai l Handler s (Ma y2009 ) I t ha d bee n requeste d tha t al l personne l rea d th e materia l and d o th e trainin g disc . Certificatio n o f completio n o f th e trainin g dis c i s t o b e submitte d t o Ms . Jone s and entrywil l b e place d i n th e soldier s 20 1 file . Othe r informatio n fo r Hazardou s Material s i n transportatio n vi a O S Mai l o r privat e courie r ca n b e obtaine d thr u th e we bsit e fo r eithe r th e www.ups.co m o r www.USPS,com/dmm . Respectfully , Cathlee n Orsul a Gruetzne r Sr . Mai l Manage r - Texa s Nationa l Guar d 220 0 Wes t 35' " Stree t # : 64- A Austin , Texa s 7870 3 512-782-519 5 Cc : TRISTAN , Sergi o CPT-TXARNG JONES , Sharo n CI V

Enviromenta l Service s



## 13

### Adjutan t General' s Departmen t

fo r th eNationa lGuar do f

Texa s JFTX-GAR-MD C (Th eMailroom ) Instructor : Ms . Cathlee nUrsul aGruetzne r 6/10/200 9 3:32:2 8 P M



# \

. •^ - 

# V 

# V V • "V/^V. . "V/A

- V

### Adjutant General' s Department

fo r th eNationalGuardo f

Texa s JFTX-GAR-MD C (Th eMailroom) Instructor : Ms . CathleenUrsul aGruetzner 6/10/200 9 3:32:2 8 P M 

## Welcom e t o Mailroo mOperation s 10 1 v. 2 Tedsl eo f

Contents : Welcom e Pric eTadal e 

## Shap e Bas e Pricin g Custom s Declaratio n C N2 2 P S For m2 9 7 6-A Basi c Addressin g Certifie d Mai l Insure d Mai l Physica l Standard s Fle xTes t Physica l Standard s fo r Parcel s Suspiciou s Mai l o r Package s Replic a o r Iner t Munition s Reques t fo r Postag e Stamp s Website s an d Acknowledgement s Hazardous , Restricted , and Perishabl e Material s Gesundhei t Pag e 3 Pag e 4 Pag e 5 Pag e 9 Pag e 1 1 Pag e 1 4 Pag e 1 5 Pag e 2 0 Pag e 2 4 Pag e 2 6 Pag e 2 9 Pag e 3 2 Pag e 3 6 Pag e 3 8 Pag e 3 9 Pag e 4 0 Pag e 4 7

### Adjutan t General' s Departmen t

fo r th eNationa lGuar do f

Texa s JFTX-GAR-MD C (Th eMaiboom ) Instructor : Ms . Cathlee nUrsul aGruetzne r 6/10/200 9 3:32:2 8 P M 

## Welcom e t o Mailroo mOperation s 10 1 v.2 : Congratulations , yo u ar e no weithe r th e Armory' s MUXLROO MMuouamo r th e Onlt' s MM L CLBSK/HUUILXB . Th e responsibilit yha s no wjus t Increase d fo r ther e i s muc hfo r yo u t o b e awar e o f and proces s i n th e performanc e o f thi s duty . Le t u s begi n wit hturnin g o n th e Pitne yBowe s Digita l Mailin g Syste mPosta l Meter . Fo r th e unit s withou t a posta l meter , wh yno t pul l ou t th e postag e stam p loc k box . Th e ne wO S Posta l rat e fee s ar e i n effec t a s o f Ma y11 , 200 9 and ther e ar e changes.. . no t onl yi n th e pric e o f th e stam p bu t als o i n th e styl e o f th e letter . 

### Mailin g Service s Price s Effectiv e Monday , Ma y11 , 200 9 On Ma y11 , 200 9 th e pric e fo r a 1-ounc e First-Clas s Mai l stam p wil l Increas e fro m42 4 t o 440 . Price s fo r othe r mailin g service s — Standar d Mail , Periodicals , Packag e Service s (including Parce l Post) , and Extr a Service s —wil l change . Th e averag e Increas e byclas s o f mai l i s a t o r belo wth e rat e o f inflatio n a s measure d byth e Consume r Pric e Index . Customer s ca n us e thei r Foreve r Stamp s —regardles s o f whe n purchase d —t o mai l 1-ounc e letter s afte r th e pric e change , withou t th e nee d fo r additiona l postage . Foreve r Stamp s ar e widel yavailabl e throug hPos t Offices , commercia l retai l outlet s suc ha s grocer y stores , an d online . Frioa s fo r mailin g aarvlce s wil l continu e t o adjus t eac hMay . Price s fo r mos t shippin g services , includin g Expres s Mai l and Priorit yMall , wer e adjuste d I n Januar yand wil l no t chang e i n May .

### Adjutant General' s Department

for th eNationalGuar

do f Texa s JFTX-GAR-MD C (TheMaiboom ) Instructor : Ms . CathleenUrsul aGruetzner 6/10/200 9 3:32:2 8 P M Mailroo mOperation s 10 1 v.2 : Selec t Prices : Flrst-Clas s Mbi l

Typ e Letter s Larg e envelope s Parcel s Parcel s Postcar d Stampe d Car d Stampe d Envelop e Weigh t firs t ounc e firs t ounc e firs t ounc e Additiona l ounce s Pric e $0.4 4 $0.8 8 $1.2 2 $0.1 7 $0.2 8 $0.3 1 $0.5 4 First-clas s Mai l Inteucnatlona l

Typ e Canad a Mexic o Al l othe r countrie s Postcard s & Letter s firs t ounc e Pric e $0.7 5 $0.7 9 $0.9 8 Extr a Servioe s

Typ e Certifie d Mai l Retur n Receip t Retur n Receip t Mone yOrder s Mone yOrder s Printe d copy Electroni c copy O p t o $50 0 $500.0 1 t o $1,00 0 Pric e $2.8 0 $2.3 0 $1.1 0 $1.1 0 $1.5 0 Deliver yConfirmatio n

Typ e Priorit yMai l Flrst-Clas s Mai l Packag e Service s Signatur e Confirmatio n Insuranc e Insuranc e Insuranc e Insuranc e Insuranc e Insuranc e parcel s onl y parcel s onl y O p t o $5 0 $50.0 1 t o $10 0 $100.0 1 t o $20 0 $200.0 1 t o $30 0 $300.0 1 t o $5,00 0 plu s $ 1 fo r eac h$10 0 (Retail ) $0.7 0 $0.8 0 $0.8 0 $2.3 5 $1.7 5 $2.2 5 $2.7 5 $4.7 0 $4.7 0

### Adjutan t General' s Departmen t

fo r th eNationa lGuar do f

Texa s JFTX-GAR-MD C (Th eMailroom ) Instructor : Ms . Cathlee nUrsul aGruetzne r 6/10/200 9 3:32:2 8 P M Mailroo m

Operation s 10 1 v.2 : Shape-Base d Pricin g I n th e past , manyrate s wer e base d o n th e weigh t o f a mai l piece . Onde r th e ne wrat e structure , th e siz e and shap e o f a mal l piec e coul d hav e a n eve n greate r impact . Latte r Oinnkension s

tMMglt H Ftar tDimension s Si/ »

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.

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Becaus e th e shap e wil l determin e postage , i t i s calle d Shap e Base d Rating . Wit hth e ne w structure , a letter-size d piec e i s considere d nonmachinabl e and woul d b e subjec t t o th e rate s fo r flat s i f i t ha s anyo f th e followin g characteristics , regardles s o f weight : 1 . Weigh s mor e tha n 3. 5 ounces . 2 . An aspec t rati o (lengt hdivide d byheight ) o f les s tha n 1. 3 o r mor e tha n 2.5 . 3 . Measure s > 4-1/4 " hig ho r 6 " lon g an d th e thicknes s i s les s tha n 0.009" . 4 . Pieces , whic har e rigi d o r contai n odd shape d contents . 5 . I s polybagged , polywrapped , o r enclose d i n an yplasti c material . 6 . Clasps , strings , button s o r simila r closur e devices . 7 . Self-maile r wit hfolde d edg e perpendicula r t o th e addres s and no t folde d and secured . 8 . Bookle t wit hboun d edg e alon g to p o f piec e o r alon g shorte r dimensio n an

d no t secured . OK , le t u s plac e thi s i n visibl e terms : Astandar d numbe r 1 0 lette r envelop e measure s 4 " x9 H" . Tha t shoul d weig hles s tha n 1 ounc e wil l cos t $0.4 4 cent s pe r envelope . No wth e sam e weigh t insid e a non-standar d envelope , o hle t u s sa y5 Wx8" , wil l no w cos t $0.8 8 cents . Yo u ar e jus t goin g t o lov e thi s part , a standar d fla t envelop e measure s 12 " x15 " an d wil l cos t $1.2 2 cent s a t th e sam e weight . Onderstand wher e I amgoin g wit hthis.. . Th e differenc e i n th e siz e o f th e envelop e i s th e increas e o f th e postag e w e affix .

### Adjutant General' s Department

fo r th eNationalGuardo f

Texa s JFTX-GAR-MD C (TheMailroom) Instructor : Ms . CathleenUrsul aGruetzner 6/10/200 9 3:32:2 8 PM Mailroo m

Operation s 10 1 v.2 : Afe wo f th e posta l meter s wil l hav e a n adapte r installe d o n th e equipmen t whereas ; th e responsibilit yt o separat e th e envelope s wil l fal l t o th e mai l handlers . Eac hpiec e wil l nee d t o b e physicall yseparate d and the n priced . Failur e t o d o thi s extr a procedur e coul d cos t dela yi n deliver yo f th e documen t and extr a cos t fo r returns . ALetter-siz e Mai l Dimensiona l Standar d Templat e shoul d b e withi n reac ho f th e posta l worktabl e and thi s templat e wil l guid e yo u unti l yo u find yoursel f comfortabl e enoug hi n separatin g th e piece s withou t th e gauge . Th e standar d Postcar d measure s 3 Wx5 " bu t th e maximum . Postcar d dimension s ca n b e 4 W X6" . Th e cos t i s $.2 8 cents . B E CAREFO L - jus t becaus e th e literatur e i s printe d o n car d stoc k paper , doe s no t alway s make s th e pape r a postcard . Mind th e measurements . Le t u s review : Genera l Mallabilit yStandards : Al l mai l piece s (excep t key s and identification s device s maile d unde r th e applicabl e standards ) tha t ar e Winc hthic k o r les s mus t b e rectangular , a t leas t 3 hinche s hig hand a t leas t 5 inche s long . Al l .Irregular/Outsid e mailabl e matte r (APO' s fal l i n thi s category ) mus t b e a t leas t 0.007-inc hthick , weig hn o mor e tha n 7 0 pounds , and b e n o mor e tha t 10 8 inche s i n lengt hand girt hcombined . I wil l tal k mor e abou t th e APO' s restriction s i n detai l late r i n th e session . Lette r Siz e Mail :

Dimensions : a . At leas t 5 inche s lon g x3 H inche s hig han d 0.00 7 inc h thick . b . No t mor e tha n 1 1 ^ inche s lon g x6 1/ 8 inche s hig ho r H inc hthick . Fla t Siz e Mail :

Dimensions : a . Mor e tha n 1 1 ^ inche s lon g o r mor e tha n 6 1/ 8 inche s hig h o r mor e tha n H inc hthick . b . No t mor e tha t 1 5 inche s lon g x1 2 inche s hig ho r » i inc h thick . Ma yb e wrapped , unwrapped , sleeve d o r enveloped . Machinabl e Paroels :

Dimensions : a . A t leas t 6 inche s long x3 inche s high , and ^ inc hthick . b . No t mor e tha n 3 4 inche s lon g x1 7 inche s high , an d 1 7 inche s thick . c . Weig ha t leas t 8 ounces , bu t no t mor e tha n 3 5 pound s (Book s and othe r printe d matter , 2 5 pounds) ; piece s betwee n 6 and 8 ounce s ar e mafchinabl e i f al l side s ar e rectangula r and mee t o r excee d th e othe r minimum dimensions .

### Adjutan t General' s Departmen t

fo r th eNationa lGuar do f

Texa s JFTX-GAR-MD C (Th eMailioom ) Instructor : Ms . Cathlee nUrsul aGruetzne r 6/10/200 9 3:32:2 8 P M Mailroo mOperation s 10 1 v.2 : Irregular/Outsid e Parcels :

Dimensions : Parcel s tha t d o no t mee t th e dimensiona l criteri a o f machinabl e parcel s and other s tha t canno t b e processe d byparce l sorters , including ; a . Roll s and tube s up t o 2 6 Inche s lon g and merchandis e sample s no t Individuall yaddress . b . Onwrapped , paper-wrapped , o r sleeve-wrappe d article s tha t ar e no t lette r siz e o r fla t size . c . Article s enclose d i n envelope s tha t ar e no t lette r size , fla t siz e o r machinabl e parcels . Th e Onite d Stat e Posta l Servic e accept s properl ypackage d and marke d parcel s bu t reserve s th e righ t t o refus e non-mailabl e o r improperl ypackage d article s o r substances . Item s mus t b e package d t o withstan d mai l processio n and transportation . Marking s fo r handling , conten t and servic e ar e place d belo wth e postag e and abov e th e address . Mor e abou t th e prope r techniqu e i n addressin g t o com e late r i n th e session , wit h pictures ! Thi s Memorandumsen t 2 5 Apri l 2007 , shoul d hel p i n justifyin g th e reaso n fo r th e ne wag e postag e stam

p known a s "Th e Foreve r Stamp" . All : Chiefs , pleas e pas s thi s o n t o you r Posta l operations . I n cas e som e on e i s confuse d wit hth e term"Forever " stamp , thi s informatio n i s from Mr . John Hal l (DA-OMM ) Departmen t o f th e Arm yOfficia l Mai l Manager . W e ca n us e tha t stam p withi n th e government , bu t folk s shoul d no t g o ou t a purchas e thousand s o f dollar s wort ho f thes e stamp s becaus e eventuall ythe ywil l becom e damaged , stic k together , ge t lost , etc . Yo u ca n us e th e foreve r stam p t o cove r th e cos t o f a firs t clas s lette r weighin g les s tha n a n ounc e a s lon g a s yo u hav e tha t stam p eve n i f th e pric e increase s and yo u purchase d th e stam p a t 4 1 cents . However , whe n ther e i s a rat e Increase , t o purchas e ne w "forever " stamp s yo u hav e t o pa yth e pric e fo r a firs t clas s stam p effectiv e wit hth e rat e increase . Th e rea l purpos e o f th e foreve r stam p i s s o tha t whe n postag e rate s Increas e peopl e d o no t hav e t o ru n ou t an d tr yt o purchas e on e o r tw o cen t stamp s t o ad d t o th e stamp s the y alreadyown . Th e foreve r stam p i s goo d fo r a s long a s yo u hav e the mregardles s o f pric e increases . V/ R Ms . Tin a V . Rio s ARNGRecord s Manage r Nationa l Guar d Readines s Cente r 703-607-8652(DSN-327 )

## Adjutan t General' s Departmen

t fo r th eNationa lGuar do f Texas JFTX-GAR-MD

C (Th eMailroom

) Instructor : Ms . Cathlee

nUrsulaGruetzne

r 6/10/200 9 3:32:2 8 P

M Mailroo mOperation s 10 1 v.2 : Shape-Base d Pricin g I n th e past , man yrate s wer e base d o n th e weigh t o f a mai l piece . Onde r th e ne wrat e structure , th e siz e and shap e o f a mai l piec e coul d hav e a n eve n greate r impact . Fla t Dtmension s 'v/ '

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L*(ial* > Postcards : Whil e rate s ar e increasin g b yon e cent , postcard s stil l provid e a cost-effectiv e wa yt o communicat e t o customer s an d prospects . Letters : Mai l tha t i s to o thic k o r rigi d t o ru n o n th e OSP S processor s wil l no wcos t mor e t o mail . Creatin g mai l tha t i s "machinable " ca n hel p yo u sav e money . Flats : Th e cos t fo r flat s wil l increas e muc hmor e tha n th e cos t fo r letter-siz e mail . example : 

### Fo r Onc e you r mai l piec e exceed s 1 3 ounces , First-Clas s Mail * wil l b e price d accordin g t o th e Priorit yMail ®schedule . Thi s i s importan t i f yo u ar e sendin g parcels , becaus e oversize d package s ma yb e subjec t t o specia l ratin g guideline s tha t wil l var ybase d o n ho wlarg e th e packag e i s and ho wfa r th e packag e i s going . I n Zone s 1 t o 4 , oversize d package s les s tha n 2 0 pound s ma yb e subjec t t o "balloo n rating" . Fo r Zone s 5 t o 8 , suc hpackage s ma yb e subjec t t o dimensional-weigh t (als o know n a s DIM-WT) . Overse a Packages : I t i s th e responsibilit yo f th e sende r t o prepar e item s and t o addres s the mclearl yan d correctly . I n preparin g item s fo r mailing , th e sende r mus t (1 ) us e stron g envelope s o r durabl e packagin g materia l t o preven t deterioratio n o r degradation , and (2 ) conside r th e natur e o f th e article s bein g maile d and th e distanc e the ymus t trave l t o reac hth e addressee . (Se e DMM60 1 fo r detaile d instructions. ) Onl ytw o custom s declaratio n form s ar e used , a s require d unde r DMM123.6 , fo r internationa l mail : P S Form 2976 , Custom s Declaratio nC N2 2 - Sender' s Declaratio n(gree n label ) P S Form 2976-A , Custom s Declaratio nan dDispatc hNot e—C P7 2 P S For m2976-E , Custom s Declaratio nEnvelop e—C P91 , i s use d a s a carriag e documen t fo r P S Form 2976-A .

### Adjutan t General' s Departmen t

fo r th eNationa lGuar do f

Texa s JFTX-GAR-MD C (Th eMailroom ) Instructor : Ms . Cathlee nUrsul aGruetzne r 6/10/200 9 3:32:2 8 P M Mailroo m

Operation s 10 1 v.2 : P S For m2976 , Custom s Declaratio n C N2 2 —Sender' s Declaratio n (gree n label )

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### Adjutant General' s Department

fo r th eNationalGuardo f

Texa s JFTX-GAR-MD C (TheMaikoom ) Instructor : Ms . CathleenUrsul aGruetzner 6/10/200 9 3:32:2 8 PM Mailroo mOperation s 10 1 v.2 : Sender' s Preparatio n o f P S For m297 6 P S Form2976 , Custom s Declaratio n CN2 2 - Sender' s Declaratio n (gree n label ) Asende r mus t complet e P S Form2976 , Custom s Declaratio nC N2 2 - Sender' s Declaratio n (gree n label) , Se e Exhibi t 123.71 1 fo r a copyo f P S Form2976 . a . Chec k th e appropriat e bo xt o indicat e whethe r th e packag e contain s a gift , documents , commercia l samples , o r othe r items . b . I n bloc k (1) , provid e a detaile d description , i n English , o f eac harticl e an d th e quantit yfo r eac harticle . Genera l description s suc ha s "food, " "medicine, " "gifts, " o r "clothing " ar e no t acceptable . I n additio n t o th e Englis htext , a translatio n i n anothe r languag e i s permitted . c . I n bloc k (2) , giv e th e weigh t o f eac harticl e i n pound s and ounces , i f known . d . I n bloc k (3) , declar e th e valu e o f eac harticl e I n U.S . dollars .

Note : Th e sende r ma ydeclar e tha t th e content s hav e n o value . However , declarin g tha t th e content s hav e n o valu e doe s no t exemp t a n ite mfro m custom s examinatio n o r charge s i n th e destinatio n country . e . Th e sende r mus t ente r th e actua l valu e o f a n ite mfo r registere d item s i n a consisten t manne r o n P S Form s 380 6 and 297 6 —i.e. , th e valu e entere d mus t b e identical . Item s o n whic hidentica l value s ar e no t declare d wil l b e refused . (Se e 334.12. ) f . I n block s (4 ) an d (5 ) —whic har e onl yfo r commercia l item s (i.e. , an ygood s exported/importe d i n th e cours e o f a busines s transaction , whethe r o r no t the yar e sol d fo r mone yo r exchanged ) —enter , i f known , th e H S tarif f numbe r ( 6 digits) , whic hmus t b e base d o n th e Harmonize d Commodit yDescriptio n and Codin g Syste m develope d byth e Worl d Custom s Organization , and th e countr yo f origin , whic hi s th e countr ywher e th e good s originate d (i.e. , wher e the ywer e produced , manufactured , o r assembled) . g . I n bloc k (6) , giv e th e tota l weigh t o f th e item , i f known . h . I n bloc k (7) , giv e th e tota l valu e o f th e ite mi n O.S . dollars . i . I n bloc k (8) , sig n and dat e i n th e block s indicate d o n th e lef t sid e and th e righ t sid e o f th e form . Th e sender' s signatur e certifie s tha t al l entrie s ar e correc t and tha t th e itemcontain s n o dangerou s articl e prohibite d b yposta l o r custom s regulation s j . Ente r th e sender' s ful l nam e and addres s and th e addressee' s ful l nam e and addres s i n th e block s indicated . k . Affi xth e formt o th e addres s sid e o f th e ite mand presen t th e ite mfo r mailing .



## 1 0

### Adjutan t General' s Departmen t

fo r th eNationa lGuar do f

Texa s JFTX-GAR-MD C (Th eMaikoom ) Instructor : Ms . Cathlee nUrsul aGruetzne r 6/10/200 9 3:32:2 8 P M Mailroo m

Operation s 10 1 v.2 : P S For m2976-A , Custom s Declaratio n aui d Dispatc hNot e —C P 7 2

Pleas e prin t thi s formi n Englis husin g blu e o r blac k Ink , pressin g firml ys o al l informatio n transfer s t o al l copies . Complet e th e declaratio n full yand legibly ; otherwise , dela yand inconvenienc e ma yresul t fo r th e addressee . Afals e o r misleadin g declaratio n ma ylea d t o a fin e o r seizur e o f th e item . Yo u ma yadd a translatio n o f th e content s i n a languag e accepte d i n th e destinatio n country . You r good s ma yb e subjecte d t o restrictions . I t i s you r responsibilit yt o compl ywit h impor t and expor t regulation s (e.g. , quarantine , pharmaceutical , etc.) , and t o determin e wha t document s (e.g. , commercia l invoice , certificat e o r origin , healt hcertificate , license , authorizatio n fo r good s subjec t t o quarantin e suc ha s plant , anima l o r foo d products , etc. ) i f an yar e require d i n th e destinatio n country . FROM : (Sende r information ) an t T O (Addresse e Information ) section's : Th e sende r an d addressee' s ful l nam e an d ful l addres s mus t b e entere d i n th e block s provide d o n th e 2976-A . Incomplet e name s (e.g. , initials ) o r Incomplet e addres s entrie s o n th e 2976- A wil l resul t i n delaye d handlin g b yCustom s and/o r th e deliver yoffice . 1 : Ente r a detaile d descriptio n o f eac harticl e - e.g. , Genera l description s - e.g. , "samples" , "foo d products ' permitted . "men' s cotto n shirts" , o r "toiletries " ar e not

2 : - 4 : Ente r th e quantity , ne t weigh t (i n pound s and ounces ) an d valu e (i n O.S . dollars ) o f eac harticle . 

## 1 1

### Adjutant General' s Department

fo r th eNationalGuardo f

Texa s JFTX-GAR-MD C (TheMailroom) Instructor : Ms . CathleenUrsul aGruetzner 6/10/200 9 3:32:2 8 PM Mailroo mOperation s 10 1 v.2 : 5 : Chec k th e bo xspecifyin g th e categor yo f th e item . 6 : Selec t mai l handlin g method . 7 : Identif yi f specia l condition s o r restriction s appl yt o packag e bein g mailed , i f applicable . 8 : Ente r th e tota l weigh t o f th e packag e i n pound s and ounces , includin g packaging , whic hcorrespond s t o th e weigh t use d t o calculat e th e postage . 9 : Ente r th e tota l valu e i n U.S . dollars . 10 : Chec k th e bo xspecifyin g instruction s i n cas e o f non-delivery . Item s returne d t o sende r ar e subjec t t o retur n charge s a t th e sender' s expense . 11 : Ente r a n Exemptio n o r Exclusio n Legend (EEL ) o r proo f o f Filin g Citatio n (PFC) . I n general , mailpiece s containin g an ytyp e o f good s (pe r Schedul e B Expor t Code s a t iztfcp;//wv.census.gov/foreign-trads/schedu2es/b ) value d a t mor e tha n $2,500.0 0 o r requirin g a n expor t licens e unde r O.S . la wmus t hav e a Proo f o f Filin g Citatio n (PFC ) issue d b yth e O.S . Censu s Bureau , subjec t t o certai n exceptions . Mailpiece s tha t ar e exemp t fromfilin g mus t hav e a n EEL . Eithe r a n EE L o r PF C mus t b e displaye d i n bloc k 1 1 befor e a packag e i s presente d t o th e Posta l Service s fo r mailing . T o fil e electronicall ythroug hth e Automate d Expor t Syste m(AES ) o r fo r additiona l information , pleas e lo g o n t o th e Censu s Bureau' s interne t sit e a t http://www.gov/foroign-trade/ae s o r cal l 1-800-5 4 9-0595 . 12 : Chec k th e bo xi f th e content s ar e subjec t t o quarantin e restriction s (plant , animal , foo d products , ect. ) 13 : Sig n and dat e th e form . You r signatur e certifie s tha t al l entrie s ar e correc t and th e item(s ) bein g maile d contain s n o dangerous , prohibited , o r restricte d content s pe r postal , customs , o r destinatio n countryregulations . You r signatur e als o certifie s complianc e wit hForeig n Trad e Regulation s and confirm s you r liabilit yfo r th e Item(s ) bein g mailed . 14 : Ente r Sender' s Custom s Referenc e Number , i f applicable . 15 : I f applicable , ente r addressee' s Importer' s Referenc e number . (Thi s migh t b e a tax , code , o r VA T numbe r use d fo r sale s tax. ) 16 : I f known , pleas e provid e addressee' s telephone , emai l addres s o r fa xnumber , a s thi s coul d b e use d t o facilitat e custom s clearanc e o r delivery .



## 1 2

### Adjutan t General' s Department

fo r theNationalGuardo f

Texa s JFTX-GAR-MD C (TheMaikoom ) Instructor : Ms . Caree nUrsul aGruetzner 6/10/200 9 3:32:2 8 PM Mailroo m

Operation s 10 1 v.2 : 17 : - 21 : Ente r License , Certificate , and/o r Invoic e number , i f applicabl e i n Block s 17-19 . I n Bloc k 20 , ente r th e 6-digi t H S tarif f numbe r (i f known) , whic h mus t b e base d o n th e Harmonize d Commodit yDescriptio n and Codin g Syste mdevelope d b yth e Worl d Custom s Organization . I n Bloc k 21 , "Countr yo r Origin " (i f known ) mean s th e countrywher e th e good s originate d - e.g. , wher e produced/manufacture d o r assembled . Inser t th e complete d formint o th e P S Form2976-E , Custom s Declaratio n Envelope-C P 91 . Enclos e an

ycommercia l document s int o th e envelope . D o no t fol d formo r wra p around th e package . Th e entir e barcod e and al l informatio n mus t b e visible . Remov e th e backin g shee t an d affi xth e envelop e t o th e packag e o n th e addres s side .

O k no wle t u s revie wwha t jus t happened . Tak e th e OSP S Custom s Declaratio n and Dispatc h Not e - CP7 2 P S Form2976- A(January2009 ) tfe w Oata/Ne wFor m- pa yattentio n now , an d fil l ou t a s normal . Jus t follo wth e Instruction s i f yo u shoul d hav e question s and pres s dow n har d s o al l copie s ar e fille d in . I , personall yus e a standar d 1MB Select s II I typewriter , (i t i s a machin e invente d lon g befor e Michae l Del l wa s a glimme r i n hi s mother' s eye ) o r yo u coul d g o t o th e websit e www.usps.co m- calculat e postag e (domestic ) and tha n hi t th e APO/FP O restrictio n line . Follo wth e instructions , fil l I n th e blocks , tur n th e page s and whe n completed , a s th e commercia l states , point , clic k and print ! Can' t yo u jus t die... ? Onwar d and upwar d t o th e othe r pages . And th e nex t Questio n is : Ca n yo u addres s a n envelope ? D o yo u kno wwher e t o plac e th e Certifie d Ta band Retur n Mai l Card ? Ho wabou t th e processin g o f th e Insurance ? Kee p readin g and learn . 

## 13

### Adjutant General' s Department

fo r theNationalGuardo f

Texa s JFTX-GAR-MD C (TheMaikoom ) Instructor : Ms . CathleenUrsul aGruetzner 6/10/200 9 3:32:2 8 PM Mailroo mOperation s 10 1 v.2 : Basi c Addressing : 

### Adjutant General ' s Department

o f Texa s JFTX-GAR-MD C #:64- A 220 0 Wes t

35 * Street Austin , Texa s 78703-221 2

^gtumjiddhs s Stam p

(DeGvetyJlddress ISG T Cathleen Ursul a Gruetzne r H Q 36' " I D DivArt y# : 21-45 6 425 5 I H 3 5 Nort h Sa n Antonio , Texa s 78258-160 1

Th e deliver yaddres s specifie s th e locatio n t o whic hth e Onite d State s Posta l Servic e i s t o delive r a mai l piece . Th e mai l piec e mus t hav e th e addres s o f th e intende d recipient , visibl e and legible , o n onl yth e sid e o f th e mai l piec e bearin g postage . Al l mai l no t bearin g a simplifie d addres s mus t bea r a deliver yaddres s tha t contain s a t leas t th e followin g element s i n thi s order ,

• Intende d recipient' s nam e o r othe r identification , • Stree t and number . Includ e th e apartment , buildin g o r suit e number , Pos t Offic e Bo x number . Genera l Delivery , Rura l o r Highwa ycontac t rout e designatio n and bo xnumbe r a s recipient . • Cit yan d State . • ZI P Cod e ( 5 digi t ZI P + 4 ) wher e required . Zi p code s ar e als o require d i n th e retur n addres s o f mai l o n whic hpostag e i s pai d b ystamp s pre-cancele d bybar s onl y and i n th e sender' s retur n addres s o n second-clas s mai l whe n servic e i s requested. )



## 1 4

### Adjutan t General' s Departmen t

fo r th eNationa lGuar do f

Texa s JFTX-GAR-MD C (Th eMaikoom ) Instructor ; Ms . Cathlee nUrsul aGruetzne r 6/10/200 9 3:32:2 8 P M Mailroo mOperation s 10 1 v.2 : Leav e a clea r spac e o n al l mai l fo r th e address , stamps , postmark s and posta l endorsements . Additiona l standard s appl yt o oversea s militar ymall . Departmen t o f th e Stat e mall , mai l i n windo wenvelopes , internationa l mai l and mai l claime d a t an yautomatio n rate . Certifie d Mall : Th e Certifie d Mal l fe e mus t b e pai d i n additio n t o th e correc t postage , postag e ma yb e pai d wit hordinar ypostag e stamp s o r mete r stamp . Th e fe e an d Certifie d Mal l servic e provide s th e sende r wit ha mailin g receip t (the card ) and upo n request , electroni c verificatio n tha t a n articl e wa s delivere d o r tha t a deliver yattemp t wa s made . You r customer s ma yretriev e th e deliver ystatu s i n thre e ways : (1 ) Ove r th e Interne t a t www.usps.co mbyenterin g th e Trackin g Number . (2 ) B ytelephon e a t 1-800-222-lBll . (3 ) ByDomesti c Retur n Receip t [th e card] . Certifie d Mail : Certifie d Mai l i s dispatche d and handle d i n transi t a s ordinar ymail . N o Insuranc e coverag e i s provided . O S Posta l Servic e maintain s a recor d o f deliver y(whichinclude s th e recipient' s signature ) fo r a specifie d period . Customer s ma yobtai n a deliver yrecor d b yth e purchas e o f Retur n Receip t service . Rul e o f Thumb : ONL Y mailabl e matte r o n whic hpostag e i s pai d a t a Firs t clas s mai l rat e (including Priorit yMall ) ma yb e accepte d a s Certifie d Mail . Availabl e Destination s fo r Certifie d Mai l ma yb e addresse d fo r deliver yonl yi n th e Unite d State s and it s territorie s and possessions , throug hAPO s and FPO s [wit h limitations] , o r throug hth e Onite d Nation s Pos t Office , Ne wYork . Certifie d Mal l mus t bea r a barcod e gree n P S For m3800 . Th e labe l par t o f th e formmust b e place d ABOV

E th e deliver yaddres s and t o th e szoa xo f th e retur n address , o r t o th e lef t o f th e deliver yaddres s o n parcels .



## 15

### Adjutant General' s Department

fo r th eNationalGuar

do f Texa s JFTX-GAR-MD C (TheMaikoom ) Instructor ; Ms . CathleenUrsul aGruetzner 6/10/200 9 3:32:2 8 PM Mailroo m

Operation s 10 1 v.2 : Exhibi t 3.3. 3 For m380 0 

### Adjutant General ' s Department

o f Texa s JFTX-GAR-MD C #:34- l 1 4 220 0 Wes t

35 * Street

< Austin , Texa s 78703-221 2

^ptumAdi&Bss U S PostalServic e Certifie dMai lReceip t Domesti c Mai lOnly ; (Jfio Insuranc eCoverag eProvided ) 

# imuiiiimiiinniiiiuiniii i 700 5 257 0 000 1 735 1 795 6 !

Plac e Sticke r a t th e TO P o f Envelop s t o th e RIGH T o f th e KETUR H Addxaaa . Fol d a t DOTXB D Line s 

### Stam p

(DeBvei y Addres s ISG TCathleenUrsul aGruetzner H Q36* ^ID DivArty # : 21-45 6 425 5 IH3 5 Nort

h Sa nAntonio , Texa s 78258-160 1

1 6

### Adjutan t General' s Departmen t

fo r th eNationa lGuar do f

Texa s JFTX-GAR-MD C (Th eMaikoom ) Instructor : Ms . Cathlee nUrsul a Gruetzne r 6/10/200 9 3:32:2 8 P M

Retur n Receipts : Retur n Receip t (P S Form3811 ) servic e provide s a maile r wit hevidenc e o f deliver y- T o whomth e mal l wa s delivere d and dat e o f deliver y- alon g wit hinformatio n abou t th e recipient' s actua l deliver yaddress . Availabl e for : First-clas s mail . Priorit yMail , whe n purchase d a t tim e o f mailin g wit h Certifie d Mail , Insure d mai l fo r mor e tha n $20 0 dollar s o r Registere d Mal l services . Mayb e combine d with : Deliver yConfirmation , Parce l Airlif t (PAL) , Returne d Receipt , Signatur e Confirmatio n and Specia l Handling . I wil l tal k abou t thi s specia l processin g late r i n th e session . ROLE : Th e Nationa l Guar d wil l never , a s i n eve r ha s a packet , articl e o r parce l sen t ou t a s a Collectio n o n Deliver y(COD) . Thi s i s i n direc t violatio n o f Arm yRegulatio n 25-51 . Placemen t o f th e P S Form3811 , Domesti c Retur n Receipt : Th e gree n i n colo r CMR i s t o b e place d t o th e righ t o f th e retur n addres s and jus t abov e th e recipient' s address . Kee p th e whit e sectio n intac t s o th e counte r cler k ca n dat e stam p th e formfo r you r records . Thi s formi s t o b e kep t fo r a two-yea r period .



## 1 7

### Adjutant General' s Department

fo r th eNationalGuardo f

Texa s JFTX-GAR-MD C (TlieMaikoom ) Instructor : Ms . CathleenUrsul aGruetzner 6/10/200 9 3:32:2 8 PM Mailroo m

Operation s 10 1 v.2 : Th e gree n postcar d shape d returne d signatur e car d i s t o b e place d o n th e bac k o f th e envelop e a s centere d a s possibl e o r t o th e lef t o f th e recipient' s addres s whe n attache d t o a parcel . Thi s car d i s no t t o b e use d a s a formo f addres s only . Th e recipient' s addres s MUS T b e a separat e entity . B e sur e t o chec k onl yon e o f th e boxes . Yo u ma ychec k Certifie d Mail , Expresse d Mai l o r Insure d Mail . Thi s formi s t o b e attache d t o th e stampe d receip t forman d kep t o n fil e fo r a two-yea r period . t&ilroo m

Operation s 10 1 v.2 : Plac e Sticke r a t th e TO P o f Envelop

e to th e RIGH T of th e RETUR NAddrasB . Fol

d a t DOTCE D Lines Sender Completethi s sectio n

Articl eNumber . VM

S 2S70(MiO

t 735 1 795 6 

### Nam e Addres s City , Stat eZip GreenCar d Completethi s Sectio no nOelivcr y LEAVETHI S SECTION

Servic eType : Pic k only onebox .



### Back Sid e

Basi c Informat^ion : Description : Certifie d Mai l servic e provide s th e sende r wit ha mailin g receip t and , upo n request , electroni c verificatio n tha t an articl e wa s delivere d o r tha t a deliver yattemp t wa s made . Customer s ca n retriev e th e deliver ystatu s i n thre e ways : (1 ) ove r th e Interne t a t www.usps.co mb yenterin g th e articl e numbe r shown o n th e mailin g receipt ; (2 ) b y telephon e a t 1-800-222-1811 ; o r (3 ) bybul k electroni c fil e transfe r fo r mailer s wh o provid e a n electroni c manifes t t o th e USPS . Certifie d Mal l i s dispatche d an d handle d i n transi t a s ordinar ymail . N o insuranc e coverag e i s provided . USP S maintain s a recor d o f deliver y(whic hinclude s th e recipient' s signature ) fo r a specifie d perio d o f time . Customer s ma yobtai n a deliver yrecor d bypurchasin g retur n receip t service .



## 18

### Adjutan t General' s Departmen t

fo r th eNationa lGuar do f

Texa s JFTX-GAR-MD C (Th eMailroom ) Instructor : Ms . Cathlee nUrsul aGruetzne r 6/10/200 9 3:32:2 8 P M Mailroo m

Operation s 10 1 v.2 : Eligibl e Matte r Onl ymailabl e matte r o n whic hpostag e i s pai d a t a First-Clas s Mai l rat e (including Priorit yMall ) ma yb e accepte d a s Certifie d Mall . Additiona l Services : Purchasin g Certifie d Mai l servic e allow s customer s t o the n purchas e restricte d deliver y servic e o r a retur n receipt . Wher e t o Mail : Amaile r ma ymai l Certifie d Mai l a t a pos t office , branch , o r statio n o r giv e i t t o a rura l carrier . Certifie d Mai l ma yals o b e deposite d i n a pos t offic e mai l drop , a stree t letterbox , a non-personne l unit , o r an yothe r receptacl e fo r Flrst-Clas s Mail . Availabl e De8t:inations : Certifie d Mai l ma yb e addresse d fo r deliver yonl yi n th e Unite d State s and it s territorie s and possessions , throug hAPOs , ETO s and FPOs , o r throug hth e Unite d Nation s Pos t Office , Ne wYork . Form380 0 Certifie d Mai l mus t bea r a bar-code d gree n Form380 0 (se e Exhibi t 3.3.3) . Th e labe l par t o f th e formmus t b e place d abov e th e deliver yaddres s and t o th e righ t o f th e retur n address , o r t o th e lef t o f th e deliver yaddres s o n parcels .



## 1 9

### Adjutan t General' s Department

for theNationalGuardo f

Texa s JFTX-GAR-MD C (TheMailroom) Instructor : Ms . CathleenUrsul aGruetzner 6/10/200 9 3:32:2 8 P M Mailroo mOperation s 10 1 v.2 : InsvTB dHail : S20 0 an d uiidE r



### 0 F F

«r«*Jillir«i«r« t •vtrmftrt i 

### ' C 1

1 

### AL

s «n! H •W< A ^ 

### U S E tVM M JHllifl**j «

Exhibi t 4.3.3 a Insure d Mai l For m381 3

r.xrsTii : .i.wi ' Over$20 0 NOTICE : Separat astyl eform s fo r insurance . Blac k for mUNDE

R$20 0 [$199.9 9 t o $10.00 ) Blu efor mOVE

R$20 0 [$200.0 0 t o $5,000.00 ]



### 2 0

### Adjutan t General' s Departmen t

fo r th eNationa lGuar do f

Texa s JFTX-GAR-MD C (Th eMailroom ) Instructor ; Ms . Cathlee nUrsul aGruetzne r 6/10/200 9 3:32:2 8 P M Mailroo mOperation s 10 1 v.2 : Insure dtOii lFee s 

### Fee , i nadditio nt o postag ean dothe r fees , fo r

merchandis einsuranc eliability , pe r piece : Fe e an d Postage : Th e applicabl e insuranc e fe e mus t b e prepai d i n additio n t o th e postage , excep t o n officia l mai l sen t unde r applicabl e provisions . Th e fe e and postag e ma yb e pai d wit h postag e stamps , mete r stamps , o r permi t imprints . Th e maile r guarantee s t o pa yretur n an d forwardin g postage , unles s th e maile r write s instruction s o n th e wrappe r o r envelop e no t t o forwar d o r retur n th e mail . Basi o Information : Description : Insure d mai l provide s th e followin g features : a . Insure d mai l purchase d a t a retai l pos t offic e provide s up t o $5,00 0 indemnit y coverag e fo r a lost , rifled , o r damage d article , subjec t t o th e standard s fo r th e servic e an d paymen t o f th e applicabl e fee . b . Insure d mal l purchase d onlin e provide s up t o $50 0 indemnit ycoverag e fo r lost , rifled , o r damage d articles , subjec t t o th e standard s fo r th e servic e and paymen t o f th e applicabl e fee . c . Abul k Insuranc e discoun t i s availabl e fo r insure d article s entere d byauthorize d mailer s wh o mee t th e criteria . Thi s servic e i s no t availabl e fo r insuranc e purchase d online . d . Insure d mai l servic e provide s th e maile r wit ha mailin g receipt . N o recor d o f insure d mal l i s kep t a t th e offic e o f mailing . Fo r mal l insure d fo r $20 0 o r less , th e USP S maintain s deliver yinformatio n (no t includin g a signature ) fo r a specifie d perio d o f time . Fo r mai l insure d fo r mor e tha n $200 , th e USP S maintain s a deliver yrecor d (whic hInclude s th e recipient' s signature ) fo r a specifie d perio d o f time . Customer s ma yobtai n a deliver yrecor d bypurchasin g additiona l services . Eligibl e Matter : Th e followin g type s o f mai l ma yb e insured : a . First-Clas s Mai l (including Priorit yMail) , i f i t contain s matte r tha t ma yb e maile d a s Standar d Mai l o r Packag e Services . b . Standar d Mai l piece s prepare d a s machinabl e o r irregula r parcel s (bul k Insuranc e only) . c . Packag e Services . d . Officia l governmen t mai l endorse d "Postag e and Fee s Paid. "



## 2 1

### Adjutant General' s Department

fo r theNationalGuardo f

Texa s JFTX-GAR-MD C (TheMailroom) Instructor : Ms . CathleenUrsul aGruetzner 6/10/200 9 3:32:2 8 PM Mailroo mOpsration s 10 1 v.2 : Ineligibl e Matter : Th e followin g type s o f mai l ma yno t b e insured : a . Parcel s containin g matte r offere d fo r sale , addresse d t o prospectiv e purchaser s wh o hav e no t ordere d o r authorize d thei r sending . I f suc hmatte r i s mailed , paymen t i s no t mad e fo r loss , rifling , o r damage . b . Non-mailabl e matter . c . Article s s o fragil e tha t the ycanno t b e carrie d safel yi n th e mai l regardles s o f packaging . d . Article s no t adequatel yprepare d t o withstan d norma l handlin g i n th e mail . A s a rule , an

ymailabl e packag e shoul d b e insurable . e . Mai l no t bearin g th e complet e name s an d addresse s o f th e sende r and addressee . f . Standar d Mai l letters , flats , and NFMs . g . Matte r maile d a t Flrst-Clas s Mai l rate s (including Priorit yMail ) tha t consist s o f item s describe d i n EM M123.3.0 , Conten t Standard s fo r Priorit yMzd.1 / DM M133.3.0 , Conten t Standards / DM M233.2.0 , Conten t Standard s fo r First-Clas s Mai l Iietters / DM M 333.2.0 , Conten t Standard s fo r First-Clas s Mai l Flats,

- an d DM M433.2.0 , Conten t Standsurd s fo r First-Clas s Mai l Paroels , and require d t o b e maile d a t First-Clas s Mai l rates . Addi'tiona l Service s Insurin g a n ite mfo r mor e tha n $20 0 allow s customer s t o purchas e restricte d deliver y servic e o r retur n receip t service . Th e followin g service s ma yb e purchase d a t a retai l pos t offic e an d combine d wit hinsuranc e i f th e applicabl e standard s fo r th e service s ar e me t an d th e additiona l servic e fee s ar e paid : a . Deliver yConfirmation . b . Parce l airlif t servic e (PTVL ) . c . Retur n receip t fo r merchandis e (fo r item s insure d fo r $20 0 o r less) . d . Signatur e Confirmation . e . Specia l handling . Mailing : Wher e t o Mail ; Insure d mai l ma yb e maile d a s follows : a . Amaile r mus t mai l insure d mai l a t a pos t office , branch , o r statio n o r giv e th e mai l t o a rura l carrier . Suc hmai l ma yb e place d in , bu t no t on , a rura l box . Suc h mai l mus t no t b e place d i n a pos t offic e mai l dro p o r i n o r o n a stree t letterbox . A maile r ma yleav e th e mai l i n a rura l bo xwit ha not e showin g th e requeste d amoun t o f insurance , i f stamp s ar e affixe d fo r postag e and fees , o r mone yfo r postag e and fee s i s lef t i n th e box . Th e USP S i s no t liabl e fo r anyarticl e o r mone ylef t i n a rura l bo xunti l th e carrie r receipt s th e article . Amaile r a t a non-personne l rura l uni t mus t mee t th e rura l carrie r a t th e uni t fo r insuranc e service . 

### 2 2

### Adjutan t General' s Departmen t

fo r th eNationa lGuar do f

Texa s JFTX-GAR-MD C (Th eMaikoom ) Instructor : Ms . Cathlee nUrsul aGruetzne r 6/10/200 9 3:32:2 8 P M Mailroo m

Operation s 10 1 v,2 : b . Amaile r wh o purchase s insuranc e onlin e ma ymai l a t a pos t office , branch , station , giv e th e mal l t o th e carrie r assigne d t o tha t deliver yaddress , o r plac e th e mai l i n a pos t offic e mall-dro p o r a collectio n box . Amaile r ma yleav e th e mai l i n a rura l box , schedul e a Pickup o n Demand , o r schedul e a carrie r pickup usin g www.usps.oom . Th e DSP S i s no t liabl e fo r an yarticl e o r mone ylef t i n a rura l bo xunti l th e carrie r receipt s th e article . OSP S Inquiries : OSP S employee s ar e require d t o as k whethe r th e mai l piec e presente d fo r insuranc e contain s anythin g liquid , fragile , perishable , flammable , o r potentiall yhazardous . Marking s an d Forms : Th e treatmen t o f piece s i s determine d byth e insuranc e amount : a . Retai l piece s insure d fo r $20 0 o r less : Th e maile r mus t affi xa bar-code d For m381 3 (se e Exhibi t 4.3.3a ) t o eac hpiec e abov e th e deliver yaddres s an d t o th e righ t o f th e retur n address . N o signatur e i s obtained . b . Retai l piece s insure d fo r mor e tha n $200 : Th e maile r mus t affi xa bar-code d Form 3813- P (se e Exhibi t 4.3.3b ) t o eac hpiec e abov e th e deliver yaddres s and t o th e righ t o f th e retur n address . c . Mai l fo r whic hinsuranc e i s purchase d onlin e mus t includ e th e tex t "Insured " i n th e indici a are a o f th e onlin e label ; th e marking s I n 4.3.3 a and 4.3.3 bar e no t required . d . Al l Insure d pieces , regardles s o f Insuranc e amount , mus t b e postmarke d unles s postag e i s pai d bypostag e mete r stamp , permi t imprint , o r P C Postag e (when insuranc e 1 3 purchase d online) .



## 2 3

### Adjutant General' s Department

fo r theNationalGuar

do f Texa s JFTX-GAR-MD C (TheMaikoom) Instructor : Ms . CathleenUrsul aGruetzner 6/10/200 9 3:32:2 8 P

M Mailroo m

Operation s 10 1 v.2 : Physica l Standards : Physica l Standard s fo r Itetters : Dimensiona l Standard s fo r Letters : Letter-siz e mai l is : a . No t les s tha n 5 inche s long , 3-1/ 2 inche s high , and 0.007-Inc hthick . b . No t mor e tha n 11-1/ 2 inche s long , o r mor e tha n 6-1/ 8 inche s high , o r mor e tha n 1/4

- inc hthick . c . No t mor e tha n 3. 5 ounces . d . Rectangular , wit hfou r squar e corner s and paralle l opposit e sides . Letter-size , card-typ e mai l piece s mad e o f cardstoc k ma yhav e finishe d corner s tha t d o no t excee d a radiu s o f 0.12 5 inc h(1/ 8 inch) . Se e Exhibi t l.ld . Exhibi t l.l d MaximumCorne r Radiu s fo r Letter-Size , Card-Typ e Mal l piece s 

# i r CSraphl c jat i OOSKg i

Platoo

- ma.1lp1ecH » a^seLlns t t)G» mpl£itia

> t o toKS t jaicxu j ratc v

Nonmachinabl e Criteria : Aletter-siz e piec e i s nonmachinabl e i f i t ha s on e o r mor e o f th e followin g characteristic s (se e DMM601.1. 4 t o determin e th e length , height , top , and botto mo f a mai l piece) : a . Ha s a n aspec t rati o (lengt hdivide d b yheight ) o f les s tha n 1. 3 o r mor e tha n 2.5 . b . I s polybagged , polywrapped , o r enclose d i n an yplasti c material . c . Ha s clasps , strings , buttons , o r simila r closur e devices . d . Contain s item s suc ha s pens , pencils , o r loos e key s o r coin s tha t caus e th e thicknes s o f th e mai l piec e t o b e uneve n (se e DM M601.11.18 , Odd-Shape d Item s i n Pape r Envelopes) . e . I s to o rigi d (doe s no t bend easil ywhe n subjecte d t o a transpor t bel t tensio n o f 4 0 pound s aroun d a n 11-lnc hdiamete r turn) . f . Fo r piece s mor e tha n 4-1/ 4 inche s hig ho r 6 inche s long , th e thicknes s i s les s tha n 0.00 9 inch . g . Ha s a deliver yaddres s paralle l t o th e shorte r dimensio n o f th e mai l piece . h . I s a self-maile r wit ha folde d edg e perpendicula r t o th e addres s i f th e piec e i s no t folde d and secure d accordin g t o DM M201.3.13.1 . 

### 2 4

### Adjutan t General' s Departmen t

fo r th eNationa lGuar do f

Texa s JFTX-GAR-MD C (Th eMailroom ) Instructor : Ms . CaAlee n Ursul a Gruetzne r 6/10/200 9 3:32:2 8 P M i . Booklet-typ e piece s wit hth e boun d edg e (spine ) alon g th e shorte r dimensio n o f th e piec e o r a t th e top , unles s prepare d accordin g t o DM M201.3.13 . Physica l Standard s fo r Flats : Genera l Definition : Flat-sis e mai l is : a . Mor e tha n 11-1/ 2 inche s long , o r mor e tha n 6-1/ 8 inche s high , o r mor e tha n 1/ 4 inc h thick . b . No t mor e tha n 1 5 Inche s long , mor e tha n 1 2 inche s high , o r mor e tha n 3/ 4 inc h thick . c . Flexibl e (se e 2.2) . d . Rectangular . e . Uniforml ythic k (se e 2.3) . f . Unwrapped , sleeved , wrapped , o r enveloped . Minimum

Flexibilit yCriteri a fo r Flat-Sis e Pieces : Flat-siz e piece s mus t b e flexible . Boxes—wit ho r withou t hinges , gaps , o r break s tha t allo wth e piec e t o bend—ar e no t flats . Tigh t envelope s o r wrapper s tha t ar e fille d wit h on e o r mor e boxe s ar e no t flats . Tes t flat s a s follows : a . Al l flat s (se e Exhibi t 2.2a) : 1 . Plac e th e piec e wit hth e lengt hparalle l t o th e edg e o f a fla t surfac e and extend th e piec e halfwa yof f th e surface . 2 . Pres s down o n th e piec e a t a poin t 1 inc hfromth e oute r edge , i n th e cente r o f th e piece' s length , exertin g steadypressure . 3 . Th e piec e i s no t flexibl e i f i t canno t bend a t leas t 1 inc hverticall ywithou t bein g damaged . 4 . Th e piec e i s flexibl e i f i t ca n bend a t leas t 1 Inc hverticall ywithou t bein g damage d an

d i t doe s no t contai n a rigi d insert . N o furthe r testin g i s necessary . 5 . Tes t th e piec e accordin g t o 2.2 bo r 2.2 c belo wi f i t ca n ben d a t leas t 1 inc h verticall ywithou t bein g damage d and i t contain s a rigi d insert .



## 2 5

### Adjutant General' s Department

fo r theNationalGuardo f

Texa s JFTX-GAR-MD C (Th eMaikoom ) Instructor : Ms . CathleenUrsul aGruetzner 6/10/200 9 3:32:2 8 PM Mailroo m

Operation s 10 1 v.2 : Exhibi t 2.2 a Flexibilit yTest-Al l Flat s

R-BKTESr r Lengl i run s petst m l o Btrtac e Fot-talB , lengl h I s ih B iongss l dmeriBlo n

1' •mifiimu m -ICDdUlt ytecfuKc i

b . Flat s 1 0 inche s o r longe r tha t pas s th e tes t i n 2.2 a an d contai n a rigi d inser t (se e Exhibi t 2.2b) : 1 . Plac e th e piec e wit hth e lengt hperpendicula r t o th e edg e o f a fla t surfac e and exten d th e piec e 5 inche s of f th e surface . 2 . Pres s down o n th e piec e a t a poin t 1 inc hfromth e oute r edge , i n th e cente r o f th e piece' s width , exertin g steadypressure . 3 . Tur n th e piec e around and repea t step s 1 and 2 . Th e piec e i s flexibl e i f bot h end s ca n ben d a t leas t 2 inche s verticall ywithou t bein g damaged .



## 2 6

### Adjutant General' s Department

fo r th eNationalGuar

do f Texa s JFTX-GAR-MD C (TheMailroom) Instructor : Ms . CathleenUrsul aGruetzner 6/10/200 9 3:32:2 8 P

M Mailroo m

Operation s 10 1 v.2 : Exhibi t 2.2 bFlexibilit yTest—Flat s 1 0 Inche s o r Longe r

Fa-tBlB , lengt h l 3 Id a iangeB l dmansio i

•??••••• •

<KHLIUl'JI.IJI!IU».l«DL*WHje--'-l."!l^ ' PLEXTtt T natsio'a-langfii lia l oomai n ahglcllneEM : petpenclaJo - T O Birtac c -laxlsin y ieq|ul«c l

c . Flat s les s tha n 1 0 inche s long tha t pas s th e tes t i n 2.2 a and contai n a rigi d inser t (se e Exhibi t 2.2c) : 1 . Plac e th e piec e wit hth e lengt hperpendicula r t o th e edg e o f a fla t surfac e an d exten d th e piec e one-hal f o f it s lengt hof f th e surface . 2 . Pres s down o n th e piec e a t a poin t 1 inc hfromth e oute r edge , i n th e cente r o f th e piece' s width , exertin g stead ypressure . 3 . Tur n th e piec e aroun d and repea t step s 1 and 2 . Th e piec e i s flexibl e i f bot h end s ca n bend a t leas t 1 inc hverticall ywithou t bein g damaged .



## 2 7

### Adjutant General' s Department

fo r th eNationalGuardo f

Texa s JFTX-GAR-MD C (TheMailroom) Instructor : Ms . CathleenUrsul aGruetzner 6/10/200 9 3:32:2 8 PM Mailroo mOperation s 10 1 v.2 : Exhibi t 2.2 c Flexibilit y Test-Flat s Les s Than1 0 Inche s Lon g

Fo»-lais

. langni s Ih B langsetclmenEta n

MMMSr , X l

FUEKTBS T f=iaia lats s iha n10 ' tiol ' contai na Hai dinaert- ; psrpenOCL f s r i o surlEiQ e 3 ^ ^ 1 • • mncTu m Z^M - lledUll

ylequiec l

Unifor mThickness : Flat-siz e mai l piece s mus t b e uniforml ythic k s o tha t an ybumps , protrusions , o r othe r irregularitie s d o no t caus e mor e tha n 1/4-inc hvarianc e i n thickness . Exclud e th e outsid e edge s o f a mai l piec e ( X inc hfromth e edge ) whe n determinin g varianc e i n thickness . Mailer s mus t secur e non-pape r content s t o preven t shiftin g o f mor e tha n 2 inche s withi n th e mai l piece . Flat-Siz e Piece s Ko t Eligibl e fo r Flat-Siz e Rates : Mai l piece s tha t d o no t mee t th e standard s i n 2. 1 throug h2. 3 ar e no t eligibl e for.flat

siz e rate s an d mus t pa yapplicabl e parce l rates .



## 2 8

### Adjutan t General' s Departmen t

fo r th eNationa lGuar do f

Texa s JFTX-GAR-MD C (Th eMaikoom ) Instructor : Ms . Cathlee nUrsul aGruetzne r 6/10/200 9 3:32:2 8 P M Mailroo mOperation s 10 1 v.2 : Physica l Standard s fo r Paroels : MaximumWeigh t an d Size : N o mai l piec e ma yweig hmor e tha n 7 0 pounds . Lowe r weigh t limit s appl yt o First-Clas s Mail , Standar d Mall , and Boun d Printe d Matter . Piece s ma yno t measur e mor e tha n 10 8 inche s i n lengt hand girt hcombined , excep t Parce l Post , whic hma yno t measur e mor e tha n 13 0 inche s i n lengt hand girt hcombined . Fo r parcels , lengt hi s th e distanc e o f th e longes t dimensio n and girt hi s th e distanc e aroun d th e thickes t part . Lowe r siz e o r weigh t standard s appl yt o mai l addresse d t o som e APOs , ETO s and FPO s subjec t t o DM

M703.2. 0 and DM

M703.4. 0 and fo r Departmen t o f Stat e mail , subjec t t o DMM •703.3.0 . Tw o o r Mor e Packages : Tw o o r mor e package s ma yb e maile d a s a singl e parcel , i f the yar e abou t th e sam e siz e o r shap e o r i f the yar e part s o f on e article , i f the yar e securel ywrappe d o r fastene d together , and i f the yd o no t togethe r excee d th e weigh t o r siz e limits . Machinabl e Parcels : Amachinabl e parce l i s an ypiec e tha t i s (se e Exhibi t 3.3) : a . No t les s tha n 6 inche s long , 3 inche s high , 1/ 4 inc hthick , an d 6 ounce s i n weight . ( Amai l piec e exactl y1/ 4 inc hthic k i s subjec t t o th e 3 1/2-inc hheigh t minimumunde r DM M601.1.2. ) b . No t mor e tha n 3 4 inche s long , o r 1 7 Inche s high , o r 1 7 Inche s thick , o r 3 5 pound s i n weight . Fo r books , o r othe r printe d matter , th e maximumweigh t i s 2 5 pounds .

MMmu m wvTcfi i aSSpound o BOOK S ane i ftWm a mame - mt / no tWi«l9 h (TCMina n 2 3 pajnds

. Mrtmum'A*igh n ••aoe . fib,- cMca n B M (Taaonnaoi B pacA ' cfiBLYiiro40f

. r. a v Exhibi t 3. 3 Machinabl e Parce l Dimension s 

## 2 9

### Adjutant General' s Department

fo r th eNationalGuar

do f Texa s JFTX-GAR-MD C (TheMailroom) Instructor : Ms . CathleenUrsul aGruetzner 6/10/200 9 3:32:2 8 P

M Mailroo mOperation s 10 1 v.2 : Sof t Good s an d Envelope d Printe d Matter : Sof t good s wrappe d i n pape r o r plasti c bag s and envelope d printe d matte r ar e machinabl e onl yi f al l packagin g standard s i n DM M601.2. 0 ar e met. Irregula r Parcels : A n irregula r parce l i s a parce l no t meetin g th e dimensiona l criteri a i n Machinabl e Parcels . Thi s processin g categor yals o include s parcel s tha t canno t b e processe d byBul k Mai l Cente r parce l sorters , Includin g roll s and tube s u p t o 2 6 inche s long ; merchandis e sample s tha t ar e no t individuall yaddresse d and ar e no t letter-siz e o r flat-size ; unwrapped , paper-wrapped , o r sleeve-wrappe d article s tha t ar e no t letter-siz e o r flat

size ; and article s enclose d i n envelope s tha t ar e no t letter-size , flat-size , o r machinabl e parcels . Additional . Physica l Standard s fo r Bxpres s Mail : Physica l Standard s o f Mai l piece s Eac hpiec e o f Expres s Mai l ma yno t weig hmor e tha n 7 0 pounds . Th e combine d lengt hand girt ho f a piec e (the lengt ho f it s longes t sid e plu s th e distanc e around it s thickes t part ) ma yno t excee d 10 8 inches . Lowe r siz e o r weigh t standard s appl yt o Expres s Mai l addresse d t o certai n APOs , ETO s and FPOs . Outsid e Parcels : Expres s Mai l item s no t require d t o b e presente d i n a pouc h(outsid e parcels ) mus t b e larg e enoug ht o hol d th e require d mailin g label s an d indici a withou t bendin g o r foldin g o n a singl e optica l plane . Tw o o r Mor e Package s Wit hth e exceptio n o f USPS-produce d Expres s Mai l flat-rat e envelopes , tw o o r mor e package s ma yb e maile d a s a singl e parce l i f the yar e abou t th e sam e siz e o r shape , ar e securel ywrappe d o r fastene d together , and d o no t excee d th e weigh t o r siz e limits . 

### Additiona lPhyalaa lStandard s fo xPriorit y Mail : Physica l Standard s o f Mai l pieces : Th e maximum

weigh t l a 7 0 pounds . Th e combine d lengt hand girt ho f a piec e (the lengt ho f it s longes t sid e plu s th e distanc e around it s thickes t part ) ma yno t excee d 10 8 inches . Lowe r siz e an d weigh t standard s appl yfo r som e APO , ET O and FP O mai l subjec t to.DMM 703.2.0 , Oversea s Militar yMail , and DM M703.4.0 , Mai l Sen t byU.S . Arme d Forces , an d fo r Departmen t o f Stat e mai l subjec t t o DM M703.3.0 . 

### 3 0

### Adjutant General' s Department

fo r th eNationalGuar

do f Texa s JFTX-GAR-MD C (TheMailroom) Instructor : Ms . CathleenUrsul aGruetzne r 6/10/200 9 3:32:2 8 PM Mailroo m

Operation s 10 1 v.2 : Tw o o r Mor e Package s Wit hth e exceptio n o f USPS-produce d Priorit yMai l flat-rat e envelope s o r boxes , tw o o r mor e package s ma yb e maile d a s a singl e parce l i f the yar e abou t th e sam e siz e o r shape , ar e securel ywrappe d o r fastene d together , an d d o no t excee d th e weigh t o r siz e limits . Additiona l Physica l Standard s fo r First-Clas s Mail : MaximumWeigh t an d Size : Matte r a t Flrst-Clas s Mai l rate s canno t excee d 1 3 ounces . Flrst-Clas s Mai l weighin g mor e tha n 1 3 ounce s i s Priorit yMai l (123 , Rate s an d Eligibility) . Th e combine d lengt hand girt ho f a piec e (the lengt ho f it s longes t sid e plu s th e distanc e around It s thickes t part ) ma yno t excee d 10 8 inches . Lowe r siz e o r weigh t standard s appl yt o mai l claime d a t certai n rate s o r addresse d t o som e APOs , ETO s and FPO s subjec t t o DMM703.2. 0 and DMM 703.4. 0 and fo r Departmen t o f Stat e mal l subjec t t o DM M703.3.0 . Minimum

Standard s Piece s ar e subjec t t o th e minimumstandard s i n DM M601.1. 2 and ma yb e subjec t t o othe r minimumdimensions , base d o n th e standard s fo r specifi c rates . Summar yo f Change s byEffectiv e Date : Ma y11 , 200 9 Docke t Ntomber R2006- 1 Pricin g Change : Revise d standard s throughou t th e DM Mt o suppor t th e pricin g chang e recommende d byth e Posta l Regulator yCommissio n i n Docke t No . R2006- 1 and approve d byth e Governor s o f th e Unite d State s Posta l Service . Ou r ne wprice s reflec t change s i n operation s and th e marketplac e an d wil l enhanc e efficiency , offe r mor e choices , and ensur e tha t al l type s o f mai l cove r thei r costs . W e wil l implemen t ne wprice s o n Ma y11 , 2009 , fo r al l classe s o f mai l excep t Periodicals . W e wil l implemen t ne wprice s and mailin g standard s fo r Periodical s mai l o n Jul y14 , 2008 . W e publishe d thi s informatio n i n th e Apri l 5 , 2009 , Posta l Bulletin .



## 3 1

### Adjutant General' s Department

for th eNationalGuardof

Texa s JFTX-GAR-MD C (TheMailroom) Instructor : Ms . CathleenUrsul aGruetzner 6/10/200 9 3:32:2 8 P

M Mailroo mOperation s 10 1 v.2 : 

# SUSPICIOU S MAI LO R PACKAGE S Protec tyourself , you rbusiness ^ an d you rmailrooni p 4lfey6ureo8lve.asu8pfclous^'i?Svii;^;\\:^;MI.^ ^ i^ \

\i»^A^&Z ^ -L-L l —"'k : •''''''1

. '.''

. ••!•.••••.•.•.'•••••.: ' • ••-j-'V::'.'••:•• ••. ' • •••••• • ^h-:-A\:iy^iMiMi h

I fyo u suspec tth e mai l o rpackag e contain s a bom b (explosive) , o rradiological , biological , o rchemica l threat :

•IsDbl e are a immediatel y•Cal l 91 1 •Was h you rImnd s wit h soa p an d wate r / ^ 

# 9

i-i L

### Adjutan t General' s Departmen t

fo r th eNationa lGuar do f

Texa s JFTX-GAR-MD C (Th eMaikoom ) Instructor : Ms . Cathlee nUrsul aGruetzne r 6/10/200 9 3:32:2 8 P M Mailroo mOperation s 10 1 v.2 : Charaaterist:ic s o f a Suspioiou s Packag e Characteristic s o f a suspiciou s packag e alway s remai n aware ! Loo k fo r th e anomalies : Rigi d o r bulky- lopside d o r uneve n - wrappe d i n strin g - badl ywritte n o r misspelle d label s generi c o r incorrec t title s - excessiv e postag e - n o postag e - foreig n writing , postage , o r retur n addres s - missing , nonsensical , o r unknow n retur n addres s - leaks , stains , powders , o r protrudin g material s - ticking , vibration , o r othe r sounds . 1 . Leav e th e mal l piec e o r substanc e wher e i t wa s found . 2 . D o no t disturb . 3 . D o no t tr yt o clea n u p th e substance . 4 . Clea r th e immediat e are a o f al l person s an d kee p other s away . 5 . Instruc t peopl e i n th e Immediat e are a t o was hhand s an d othe r expose d ski n wit h soap and water . 6 . Direc t thes e peopl e t o a designate d are a awayfromth e substanc e t o awai t furthe r instruction . 7 . Lis t th e name s o f th e person s i n th e Immediat e are a o f th e mal l piec e o r substance . 8 . Cordo n of f th e immediat e area . Shu t down al l equipmen t i n th e immediat e are a an d HVA C system s (heating , ventilation , and ai r conditioning) . I f possibl e withou t disturbin g th e mal l piec e o r substance , document :



## 3 3

### Adjutant General' s Department

fo r th eNationalGuardo f

Texa s JFTX-GAR-MD C (TheMaikoom ) Instructor : Ms . CathleenUrsul aGruetzner 6/10/200 9 3:32:2 8 PM Mailroo m

Operation s 10 1 v.2 : 9 . Contac t and pas s informatio n t o th e appropriat e agency . Alis t o f Contact s i n Cas e o f Emergency : Life-threatenin g Emergencie s Dia l 91 1 & follo wyou r building' s procedures , then : Th e Commandin g Office r o f assigne d Armor y Th e Securit yOffice r o f assigne d Armor y Th e Sr . Mai l Manage r fo r Texa s Nationa l Guar d - 512.782.519 5 /DSN.954-519 5 Notif yth e Federa l Protectiv e Servic e (FPS ) Nationa l Tol l Fre e Number : 1-877-4FPS-41 1 (1-877-437-7411 ) Non-Life-threatenin g Emergencie s Securit yIssue s - contac t loca l buildin g securit y managemen t representative , the n call : Federa l Protectiv e Servic e (FPS ) Nationa l Tol l Fre e Number : 1-877-4FPS-41 1 (1-877-437-7411 ) NEBRASKAAVENU E COMPLE X PROCEDURE S Medica l Emergencie s Dia l 911 , the n call : NA C Securit yDes k Phone : (202 ) 282-970 0 Non-Life-threatenin g Emergencie s NA C Securit yDes k Phone : (202 ) 282-970 0 NON-FEDERA L BUILDING S Dia l 91 1 o r follo wyou r building' s procedures . Shoul d yo u hav e an yothe r question s jus t cal l th e U.S . Departmen t o f Homelan d Securit y Offic e o f Securit yPhone : (202 ) 447-501 0 E-mail : OfficeofSecurityedhs.go v



## 3 4

|: ^Adjutan t General' s Departmen t fo r th e Nationa l Guar do f Texa s JFTX-GAR-MD C (Th e Maikoom ) Instructo r

Ms . Cathlee nUrsul aGruetzne r 6/10/200 9 3:32:2 8 P M Mailroo m

Operation s 10 1 v.2 : CHECKLIS T O F ACTION S T O TAKE : Descriptio n o f substance : Descriptio n o f mai l piec e (markings , labels , declarations , postage) : Addressee' s nam e and address : Mailer' s nam e and address : 10 . Tak e action s and mak e appropriat e notification s a s directe d o r a s publishe d i n you r loca l emergenc yplan . Commo n sens e shoul d playi n thi s matte r - bu t jus t i n case , yo u hav e rea d th e lis t and no wyo u know .

I hav e mor e page s fo r yo u t o rea d and lear n from , jus t a fe wmor e o f " I kno wabou t thi s already! " i t i s mor e fo r th e individual s wh o d o no t know .



## 3 5

### Adjutant General' s Department

fo r theNationalGuar

do f Texa s JFTX-GAR-MD C (TheMaikoom ) Instructor : Ms . CathleenUrsul aGruetzner 6/10/200 9 3:32:2 8 PM Mailroo mOperation s 10 1 v.2 : POSTA L SERVIC E 2 4 Decembe r 2008 : Ne wStandard s Prohibi t th e Mailin g o f Replic a o r Iner t Munition s Th e Posta l Servic e i s proposin g ne wstandard s t o prohibi t th e mailin g o f replic a o r iner t munition s suc ha s grenade s o r othe r simulate d explosiv e devices . Curren t Posta l Servic e standard s d o no t prohibi t look-alik e weapon s from th e mail . I n orde r t o ensur e safet yo f posta l employee s and preven t damag e t o posta l propert yo r othe r mailpieces , iner t munition s hav e bee n handle d a s "liv e ammunition " whe n found i n th e mail . I n th e past , facilitie s hav e bee n evacuate d whe n iner t replica s hav e bee n identifie d i n th e mai l stream . I n 2006 , th e Posta l Servic e recorde d 84 9 suspiciou s incident s involvin g mai l tha t exhibite d characteristic s o f possibl e explosives . Posta l facilitie s wer e evacuate d o n 10 0 separat e occasions , du e t o thes e occurrences . Posta l Inspector s o r loca l emergenc yfirs t responder s reacte d t o eac ho f thes e occurrence s t o asses s th e items . Evacuation s cos t th e Posta l Servic e tim e and money , creat e unnecessar y stres s fo r employees , and ca n impac t servic e commitments . Mos t Importantly , employe e safet yca n b e jeopardize d whe n facsimile s o f potentiall ydangerou s item s ar e permitte d i n th e mail . Bot hrea l and replic a explosive s hav e bee n found i n th e mal l and th e replica s ofte n ar e no t readil y distinguishabl e fromth e rea l articles . Th e Posta l Servic e i s concerne d tha t withou t prohibitio n o f thes e type s o f mal l pieces , continue d exposur e t o replicate d munitions , ove r time , wil l lea d t o desensitize d reaction s shoul d a n employe e encounte r item s i n th e mai l tha t shoul d b e regarde d a s dangerous . Thi s propose d rul e i s par t o f ou r ongoin g commitmen t t o increas e th e safet yo f th e mai l and provid e a saf e workin g environmen t fo r ou r employee s Althoug hw e ar e exemp t fromth e notic e and commen t requirement s o f th e 

### 3 6

### Adjutant General' s Department

fo r th eNationalGiiar

do f Texa s JFTX-GAR-MD C (Th eMailroom) Instructor : Ms . CathleenUrsul aGruetzner 6/10/200 9 3:32:2 8 PM Mailroo mOperation s 10 1 v.2 : Administrativ e Procedur e Ac t [ 5 U.S.C . o f 553(b) , (c) ] regardin g propose d rul e makin g by3 9 U.S.C . 410(a) , th e Posta l Servic e invite s publi c commen t o n th e followin g propose d revision s t o Mailin g Standard s o f th e Unite d State s Posta l Service , Domesti c Mai l Manua l (DMM) , incorporate d i n th e Cod e o f Federa l Regulations . Se e 3 9 CF R 111.1 .

Th e standar d practic e i s properl ypackag e th e weapon s (real , replic a o r inert ) wit hth e prope r paperwor k (clearl yprinte d i n bloc k letters ) tha t ca n b e see n byal l personne l wh o ma ycom e i n contac t wit hth e packag e and byal l mean s hav e th e packag e registered . Kee p al l document s fo r a two-yea r perio d and b e sur e tha t yo u hav e th e receiver s paperwor k attache d t o th e originals .



## 3 7

### Adjutan t General' s Department

for th eNationalGuardo f

Texa s JFTX-GAR-MD C (TheMaikoom ) Instructor : Ms . CathleenUrsul aGruetzner 6/10/200 9 3:32:2 8 PM Mailroo m

Operation s 10 1 v.2 : Texa s Nationa l Guar d ATTN : Mai l Manager s Jun e 10 , 200 9

Dea r Mai l Manager s o f th e Texa s Nationa l Guar d Armories : Pleas e d o th e followin g whe n requestin g stamp s fo r you r posta l needs . 1 . Th e PHYSICALADDRESS/TELEPHON E#o f th eArmory : 220 0 Wes t

35"=" Stree t

# : 64- A Austin , Texa s 78703-221 0 Th e NBM

EOFMRI LMAMAGE

Ro f th eArmor y is : LT C Michae lDIETZ 2 . Th e AKOUH

To nhand : NON ETh e AMOUN Trequested : Se eBelo w Typ e o f Stamp s $0.2 4 $0.3 7 $0.6 0 $1.0 0

$1.0 0 TOTA L Coun t o n

Hand 0 0 0 0 Tota l Amoun t 0

0 0 0 Typ e o f Stamp s $0.0 2 $0.4 4 $1.0 0

TOTA L Coun t

Requeste d 200 0 200 0 10 0

410 0 Tota l

Amoun t 20.0 0 880.0 0 100.0 0

1000.0 0 3 . MAILROO

M SUPPORTS : (i.e. : Famil y Support/Recruiters/Units/TSG ) A : Famil y Service s 4 . UP

S CAMPU

S SHI PPROGRAM : 1 5 JUL Y200 8



### 3 8Adjutan t General' s Departmen t fo r th e Nationa l Guar do f Texa s JFTX-GAR-MD C (Th e Maikoom ) Instructor : Ms . Cathlee nUrsul aGruetzne r

6/10/200 9 3:32:2 8 P M Mailroo m

Operation s 10 1 v.2 : Websites : http://www.usps.com/postalon e http://pe.usps.com/FederalReglsterNotlces.as p http://www.usps.co m Acknowledgements :

U S Posta l Servic e Domesti c Mai l Manager s Bookle t Nationa l Guar d Pos t Maste r Genera l U S Arm yRegulation s 25-5 0 U S Arm yRegulation s 340-2 5 Departmen t o f Defens e Officia l Mai l Manua l 4525-8 M Departmen t o f th e Arm yTrainin g Circula r T C 38- 3



## 3 9

### Adjutant General' s Department

fo r th eNationalGuar

do f Texa s JFTX-GAR-MD C (TheMailroom) Instructor : Ms . CathleenUrsul aGruetzner 6/10/200 9 3:32:2 8 PM Mailroo mOperation s 10 1 v.2 : 

### Hazardous , Restricted , an d Perishabl e Material s Thi s guid e identifie s man yhousehol d product s bythei r commonl yuse d nam e (e.g. , perfum e rathe r tha n perfumery ) tha t hel p determin e mallability . Us e thi s guid e t o quickl ydetermin e th e mailin g restriction s fo r potentiall ydangerous , bu t common , househol d products . Identifyin g and categorizin g hazardou s material s ca n sometime s b e difficul t du e t o th e technica l makeu p o f th e item s and th e complexit yo f th e regulation s surroundin g them . Domesti c Mai lManua l(DMM ) 601.8.0-601.11. 0 contain s th e standard s tha t appl yt o th e mailin g o f hazardous , restricted , and perishabl e mail . Publicatio n 52 , Hazardous , Restricted , an dPerishabl eMail , provide s Importan t informatio n t o hel p mailer s determin e wha t ma yb e maile d and ho wcertai n item s mus t b e package d t o kee p th e mai l safe . I t als o provide s guidanc e t o USP S employee s acceptin g thi s mail . Hazar d Clas s 1 Explosive s Explosive s Fireworks , dynamite , grenades , smal l arm s ammunitio n 601.10.1 1 341.2 1 Al l explosive s ar e prohibite d excep t a s specifie d i n DM M 601.10.0 . Hazar d Clas s 2 Gase s (Unde r Pressure ) Flammabl e Hairspra y(i n aeroso l can ) 601.10.1 2 342.2 bORM-D l only . Propane , cam

p stov e fue l 601.10.1 2 342.22 c ORM-D l only . Spra y(in aeroso l can ) 601.10.1 2 342.22 f ORM-D l only . Non-Flammabl e Fir e extinguisher s 601.10.1 2 342.22 d Fir e extinguisher s containin g methy l bromid e prohibited .



## 4 0

### Adjutant General' s Department

fo r th eNationalGuardo f

Texa s JFTX-GAR-MD C (TheMailroom) Instructor : Ms . CathleenUrsul aGruetzner 6/10/200 9 3:32:2 8 P M Mailroo mOperation s 10 1 v.2 : 

### Hazardous , Restricted , an d Perishabl e Mat:erial s Nitrogen , compresse d ai r 601.10.1 2 342.2 bORM-D l only . Toxi a T^mmonla , chlorine , carbo n monoxid e 601.10.1 2 342.2 1 Al l toxi c gase s ar e prohibited . Hazar d Clas s 3 Flammabl e and Combustibl e Liquid s Flammabl e Liquid s (Flashpoin t no t mor e tha n 141 * F ) Acetone , rubbin g alcohol , witc hhaze l 601.10.1 3 343.2 1 ORM-D l onl y(dependen t o n flashpoint) . Gasolin e and item s containin g gasolin e o r gasolin e fume s 601.10.1 3 343.23 bGasolin e and item s containin g gasolin e o r gasolin e fume s ar e alway s prohibited . Paint , paint-relate d material s 601.10.1 3 343.2 6 ORM-D l onl y(dependen t o n flashpoint) . Cigarett e lighter , ciga r lighter , lighte r flui d (flammabl e liquid ) 601.10.1 3 3 4 3.2 5 Pte-approva l fromPCS C require d a s pe r DM M601.10.13 . Combustibl e liquid s (Flashpoin t sbov e 141 ' F an d belo w200 ° F ) Diese l fuel , kerosen e 601.10.1 3 343.24 e ORM-D l only . Flashpoin t mus t b e greate r tha n 141'*F . Waxe s & polishe s 601.10.1 3 343.24 j ORM-D l onl y(dependen t o n flashpoint) . Adhesives , cements , and glu e 601.10.1 3 343.24 g ORM-D l onl y(dependen t o n flashpoint) . Perfume s and cologne s (liquids ) 601.10.1 3 343.2 4 ORM-D l onl y(dependen t o n flashpoint) . Hazar d Clas s 4 Flammabl e Solid s Flammabl e Matche s Car d matches , boo k matches , safet ymatche s 601.10.1 4 344.3 bMus t b e properl ypackaged . Pub52 , Appendi xC . Flammabl e Matche s Strik e anywher e matche s 601.10.1 4 344.2 1 Prohibited . 

## 4 1

### Adjutant General' s Department

for theNationalGuardo f

Texa s JFTX-GAR-MD C (Th eMaikoom ) Instructor : Ms . CathleenUrsul aCJruetzne r 6/10/200 9 3:32:2 8 PM Mailroo mOperation s 10 1 v.2 : 

### Hazardous , Restricted , an dPerishabl e Material s Spontaneousl y Combustibl e Iro noxid e601.10.1 4 344.1 b ORM-Dlonly . Dangerou B Whe nWe t Aluminu mpowder , calcium , lithium , sodiu m601.10.1 4 344.1 c ORM-D lonly . Hazar dClas s 5 Oxidizin g Substances , Organi c Peroxide s Oxiders/Organi aPeroxide s Ammoniumnitrate , fertilizer , swimmin g poo lchemical s 601.10.1 5 345.22 aORM-D lonly

- Frictio ntop s unacceptable . Hydroge nperoxid e(les s tha n20% solution ) 601.10.1 5 345.22 b N o restriction s u p t o 8ft . Solutio nstrengt hu p t o 20 % i s acceptable , i f ORM-Dlonly . Hazaur d Clas s 6 Toxi c Sxibstance s Poison s Tea r ga s (excep t thos e containin g oleoresi n capsicum ) 601.10.1 6 346.221 bAl l irritant s ar e prohibited . Fle a collars , cyanide , pesticide s & herbicide s 601.10.1 6 346.21 1 Mus t chec k specifi c material s i n Pub 52 , Appendi xA . ORM-D l only . Infectiou s Substance s Nonifecl^ou s Specimen s Blood , urine , saliva , stoo l 601.10.1 7 3 4 6. 2 Mus t b e properl ypackaged . Biologica l fi ifodiaa l Material s Use d sharps , medica l device s 601.10.1 7 3 4 6. 2 Item s mus t b e properl ypackage d fo r mailing ; som e requir e approva l befor e mailing . Hazar d Clas s 7 Radioactiv e Materia l Radioactiv e Material s Device s containin g radioactiv e material s 601.10.1 8 34 7 Item s mus t b e properl y packaged . Internationa l mai l require s approva l befor e mailing .



### 4 2

### Adjutan t General' s Departmen t

fo r th eNationa lGuar do f

Texa s JFTX-G/Ul-MD C (Th eMailroom ) Instructor : Ms . Cathlee nUrsul aGruetzne r 6/10/200 9 3:32:2 8 P M Mailroo m

Operation s 10 1 v.2 : 

### Hazardous , Restricted , an d Perishabl e Material s Hazau: d Clas s B Corrosive s Liqui d an d Soli d Batterie s wit hliqui d electrolyte , hydrochlori c aci d 601.10.1 9 48.21 a Nonspillabl e batterie s ma yb e permitte d pe r DM M 601.10.19 . Primar ylithiumbatterie s (smal l non-rechargeabl e consumer-typ e batteries ) 601.10.20 . 5348.2 2 5 poun d maximumweigh t withou t equipment , 1 1 lbs . maximumweigh t wit h equipment . Lithiu

mconten t restrictions , se e 601.10.20.7 . Secondar ylithium-io n batterie s (smal l rechargeabl e consume r typ e batteries ) 601.10.20 . 6348.2 2 N o mor e tha n 3 batteries . Lithiumconten t restrictions , se e 601.10.20. 7 and 601.10.19 . Mercury , mercur ycontainin g item s (thermometer , etc. ) 601.10.1 9 App . AMercur yand item s containin g mercur yar e alway s prohibited . Hazar d Clas s 9 Miscellaneou s Hazardou s Material a Miscellaneou s Dryic e 601.10.20 . 4349.2 3 5 lbs . maximumfo r ai r (surfac e ma yexcee d 5 lbs. ) (Prope r forms/warnin g label s require d fo r ai r only) . Magnets , magnetize d material s 601.10.2 1 349.2 4 Depend s o n magneti c strength . Firearm s Handgun s (concealabl e fir e arms ) 601.11. 1 4 3 Excep t betwee n authorize d parties ; Internationa l mai l subjec t t o ICL 6 restrictions/prohibitions . N o conten t marking s o n outsid e o f mailpiec e ar e permitted . Rifles , shotguns , antiqu e gun s (unloaded ) 601.11. 2 601.11. 3 4 3 N o conten t marking s o n outsid e o f mailpiec e ar e permitted . Ammunitio n strictl yprohibited . Huma n Ashe s - Anima l Ashe s - Pet Ashe s Cremate d remain s 4 62. 2 Registere d mal l required . Internationa l mal l subjec t t o ICL 6 restrictions/prohibitions . Intoxicatin g Liquor s Wine , bourbon , vodka , liquor , bee r 601.11. 7 4 2 Include s 0.5 % alcoho l conten t o r greater . Mbto r Vehicl e Maste r Key s Includin g locksmit hdevice s 601.11.1 0 4 7 Onl yi f sen t betwee n authorize d parties .



### 4 3

### Adjutant General' s Department

fo r th eNationa

lGuardo f

Texa s JFTX-GAR-MD C (TheMailroom) Instructor : Ms . CathleenUrsul aGruetzner 6/10/200 9 3:32:2 8 PM Mailroo m

Operation s 10 1 v.2 : 

### Hazardous , Restricted , am d Perishabl e Material s Odor-Producin g Material s Food , non-toxi c ink s and dyes , pape r 601.11. 8 4 5 No t considere d hazardou s material . Controlle d Substance s Narcotic s 601,11.1 1 4 8 Generally , bot hth e mailer s and th e addresse e mus t mee t specia l conditions . Drug s Prescription , nonprescriptio n medicines , medications , prescriptio n drug s 601.11.1 1 4 8 N o conten t marking s o n outsid e o f mai l piec e permitted . ICL 6 restrictions/prohibitio n appl yfo r internationa l mall . Mus t mee t stat e and federa l laws . Dru g Paraphernali a Illega l drugs , pipe s 601.11.1 2 481. 3 Se e Controlle d Substanc e Ac t fo r mor e informatio n o n dru g paraphernalia . Battery-powere d Device s Toys , clock s (operate d byhousehoid-use-typ e battery ) 601.11.1 7 34 8 Batter ymus t b e permitte d byDM

M601.11.17 . Shar p Instrument s Knives , razors , switchblade s 601.11. 5 4 4 Onl yi f sen t betwee n authorize d parties . Internationa l mai l subjec t t o ICL 6 restrictions/prohibition s fo r eac hcountry . Perishabl e Matte r Animal s Bee s Hone ybee s (Quee n bees ) 601.9.3. 8 526. 2 Disease-fre e quee n bee s ma yb e accompanie d b yu

p t o eigh t attendant s b yair . Honeybee s withou t quee n bees , surfac e only . Adul t Bird s acceptabl e Geese , turkeys , guine a fowl , doves , pigeons , pheasants , partridges , quail , ducks , chickens , swan s 601.9.3. 4 526. 4 Disease-fre e geese , turkeys , guine a fowl , doves , pigeons , pheasants , partridges , quail , ducks , chickens , swans .



### 4 4

### Adjutan t General' s Departmen t

fo r th eNationa lGuar do f

Texa s JFTX-GAR-MD C (Th eMailroom ) Instructor : Ms . Cathlee nUrsul aGruetzne r 6/10/200 9 3:32:2 8 P M

MAllroo mOperation s 10 1 v.2 : 

### Hazardous , Restricted , an d Perishabl e Material s Adult Bird s unacceptabl e Al l othe r type s o f bird s no t liste d above , suc ha s canaries , parakeets , parrot s 601.9.3. 6 526. 4 Prohibited . Day-ol d Poultr yChicks , ducks , geese , quail , partridges , pheasant s (Apri l throug h August) , turkey s 601.9.3. 2 526. 3 Day-ol d poultr yvaccinate d wit hNewcastl e diseas e (live virus ) i s nonmailable . Dea d Animal s Drie d part s o f gam e bird s o r fis h601.9. 4 526. 7 Include s hide s and furs . Internationa l mai l subjec t t o ICL 6 restrictions/prohibitions . I f dr yic e i s used , se e DM M601.9.4 . Live , col d bloode d Goldfish , crickets , worm s 601.9.3. 3 526. 6 Som e exceptions . Reptile s Snakes , turtle s 601.8. 5 525. 3 Se e Pub 52 . Live , wsumbloode d Hamsters , mice , cats , rabbits , dogs , guine a pigs , o r rat s 601.9.3. 6 525. 2 Som e adul t bird s permitte d i n domesti c mail . Se e DM M 601.9.3.6 . Scorpiuon s (live ) Scorpion s 601.9.3.1 0 526. 5 Onl yfo r medica l researc ho r manufactur e o f antlvenln . Perishabl e Matte r Foo d Meat s an d Mea t product s Fres hmea t & fish . Froze n mea t & fish . 601.9. 1 5 5 Internationa l mal l subjec t t o IC 6 restrictions/prohibitions . I f dryic e i s used , se e DMM 601.9.1 . Fres hFood s Fruits , vegetable s 601.9. 1 5 3 Internationa l mai l subjec t t o IC 6 restrictions/prohibitions . I f dr yic e i s used , se e I3M M601.9.1 .



## 4 5

### Adjutant General' s Department

fo r th eNationalGuardo f

Texa s JFTX-GAR-MD C (Th eMaikoom ) Instructor : Ms . Cathlee nUrsul a Gruetzne r 6/10/200 9 3:32:2 8 P M Mailroo m

Opo^^^ion s 10 1 v.2 : 

### Hazardous , Restricted , eui d Perishabl e Material s Plant s Trees , citrus , cactu s 601.9. 6 5 6 Internationa l mal l subjec t t o ICL 6 restrictions/prohibitions . USDAregulations/prohibition s apply . 1 . Othe r Requlate d Materia l (ORM) . 2 . Excep t a s permitte d bymailin g standards . 3 . Specimen s onl ywit hprio r H Q permissio n pe r IM Man d Pub . 52 , Hazardous , Restricted , 

### an dPerishabl eMall . 4 . Onl ywit hwritte n permissio n pe r IM Mand Pub . 52 . 5 . Prohibite d withou t th e equipmen t the yoperate . 6 . ICL—Internationa l Countr yListin g i n Internationa l Mai lManua l(IMM) . 7 . Q-Quee n Bee .



## 4 6

## Adjutan t General' s Departmen

t fo r th eNationa lGuar do f Texa s JFTX-GAR-MD

C (Th eMaikoom

) Instructor : Ms . (Dathlee

nUrsulaGruetzne

r 6/10/200 9 3:32:2 8 P

M

Mailroo m

Operation s 10 1 v.2 i

Thank-yo u fo r takin g th e tim e t o rea d thi s informa l trainin g issue , it wa s fun . 

## CatlikenVr^uf

agruetzner Sr . MaiCManage

r Texa s Nationa lguar d 22001'Ues t 35 ^ Street Jlustin , Texfl

s 78703-221 0 [512 ] 782-519 5 ((DS7^ 954-519 5

47



## J