exv10w3



 





Exhibit 10.3




Pursuant to 17 CFR 240.24b-2,
confidential information has been omitted in places marked “[***]” and has been filed separately

with the Securities and Exchange Commission pursuant to a
Confidential Treatment Application filed with the Commission.





	 	 	 	 	 	 	 	 	 	 	 	 
	 	 	 	 	 	 	 	 	 	 	 	 
	 	SOLICITATION, OFFER AND AWARD

	 	 	1. THIS CONTRACT IS A RATED ORDER
	 	 	RATING
	 	 	Page	 
	 	 	 	UNDER DPAS (15 CFR 700)
	 	 	 	 	 	1 of 120	 
	 	 	 	 	 	 	 	 	 	 	 	 





	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 
	 	2. CONTRACT NUMBER

	 	 	3. SOLICITATION NUMBER
	 	 	4. TYPE OF SOLICITATION
	 	 	5. DATE ISSUED
	 	 	6. REQUISITION/PURCHASE NUMBER	 
	 	    CON07000005

	 	 	SOL07000001
	 	 	o   SEALED BID (IFB)
	 	 	11/17/2006	 	 	 	 
	 	 

	 	 	 	 	 	þ   NEGOTIATED (RFP)	 	 	 	 	 	 	 
	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 





	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 
	 	7. ISSUED BY
	 	CODE 
	 	   00001	 	8. ADDRESS OFFER TO (If other than item 7)
	 
	 	   FCC /Contracts and Purchasing Center	 	 	 	 	 	 	 
	 	   445 12th St. SW
	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 
	 	   Washington DC 20554
	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 
	 	   TEL: (202) 418-0930 ext.	 	FAX: (202) 418-0237 ext.	 	 	 	 	 	 
	 	 	 	 	 	 	 	 	 
	 	NOTE In sealed bid solicitations “offer” and “offeror” mean “bid” and “bidder”	 
	 	 	 	 	 	 	 	 	 
	 	SOLICITATION
	 









	9.	 	Sealed offers in original and 5 copies for furnishing the supplies or services in the
Schedule will be received at the place specified in Item 8, or if handcarried in the
depository
located in See Clause L.9 until 3.30 PM local time 12/19/2006

	 	 	               
               
               
               
 
(Hour)               
       (Date)




CAUTION LATE submissions. Modifications, and Withdrawals See Section L. Provision No 52.214-7 or
52.215-1 All offers are subject to all terms and conditions contained in this solicitation






	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 
	 	10. FOR
	 	 	A. NAME
	 	 	B. TELEPHONE (NO COLLECT CALLS)	 	 	C. E-MAIL ADDRESS
	 
	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 
	 	INFORMATION
	 	 	Anthony Wimbush	 	 	AREA CODE	 	 	NUMBER	 	 	EXT.	 	 	 	 	 	 
	 	CALL
	 	 	 	 	 	 	 	 	202	 	 	 	418-0932	 	 	 	 	 	 	 	 	 	 	 





	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 
	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 
	 	11. TABLE OF CONTENTS
	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 
	 	(X)
	 	 	SEC	 	 	DESCRIPTION	 	 	PAGE(S)	 	 	(X)	 	 	SEC.	 	 	DESCRIPTION	 	 	PAGE(S)
	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 
	 	PART I — THE SCHEDULE
	 	PART II — CONTRACT CLAUSES
	 
	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 
	 	X
	 	 	A	 	 	SOLICITATION/CONTRACT FORM	 	 	1 	 	 	X	 	 	I	 	 	CONTRACT CLAUSES	 	 	108	 
	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 
	 	X	 	 	B	 	 	SUPPLIES OR SERVICES AND PRICES/COSTS	 	 	4	 	 	PART III — LIST OF DOCUMENTS, EXHIBITS AND OTHER ATTACH
	 
	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 
	 	X
	 	 	C	 	 	DESCRIPTION/SPECS./WORK STATEMENT	 	 	6	 	 	X	 	 	J	 	 	LIST OF ATTACHMENTS	 	 	120	 
	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 
	 	X	 	 	D	 	 	PACKAGING AND MARKING	 	 	90	 	 	PART IV— REPRESENTATIONS AND INSTRUCTIONS	 
	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 
	 	X
	 	 	E	 	 	INSPECTION AND ACCEPTANCE	 	 	91	 	 	X	 	 	 	 	 	REPRESENTATIONS, CERTIFICATIONS, AND OTHER STATEMENTS OF OFFERORS	 	 	 	 
	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 
	 	X
	 	 	F	 	 	DELIVERIES OF PERFORMANCE	 	 	92	 	 	 	 	 	 	 	 	 	 	 	 
	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 
	 	X
	 	 	G	 	 	CONTRACT ADMINISTRATION DATA	 	 	93	 	 	X	 	 	 	 	 	INSTRS., CONDS., AND NOTICES TO OFFERORS	 	 	 	 
	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 
	 	X
	 	 	H	 	 	SPECIAL CONTRACT REQUIREMENTS	 	 	97	 	 	X	 	 	 	 	 	EVALUATION FACTORS FOR AWARD	 	 	 	 
	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 
	 	OFFER (Must be fully completed by offeror)
	 
	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 
	 	          
          Item 12 does not apply if the
solicitation includes the provisions at 52.214-16, Minimum Bid Acceptance Period	 







	12.	 	In compliance with the above, the undersigned agrees, if this offer is accepted within
          
calendar days (60 calendar days unless a different period is inserted by the offeror) from the date for receipt of offers specified above, to
furnish any or all items upon which prices are offered at the price set opposite each item,
delivered at the designated point(s), within the time specified in the schedule.









	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 
	 	13. DISCOUNT FOR PROMPT PAYMENT

	 	 	10 CALENDAR DAYS (%)
	 	 	20 CALENDAR DAYS (%)
	 	 	30 CALENDAR DAYS (%)
	 	 	CALENDAR DAYS (%)
	 
	 	     (See Section I, Clause No 52-232-8)
	 	 	 	 	 	 	 	 	 	 	 	 	 





	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 
	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 
	 	14. ACKNOWLEDGMENT OF
AMENDMENTS

	 	 	AMENDMENT NO.
	 	 	DATE
	 	 	AMENDMENT NO.
	 	 	DATE	 
	 	(the offeror acknowledges
receipt of amendments to the SOLICITATION for offerors and
related documents numbered and dated):

	 	 	001 – 012

See attached
amendments
	 	 	12/21/06 - 3/08/07	 	 	 	 	 	 	 





	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 
	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 
	 	15A. NAME 
        AND

	 	 	CODE
	 	 3DXC3
	 	FACILITY
	 	 	 	16. NAME AND TITLE OF PERSON AUTHORIZED TO SIGN OFFER	 
	 	  ADDRESS OF 	 	 	NeuStar, Inc.	 	 	(Type or print)
	 	     OFFEROR	 	 	46000 Center Oak Plaza, Sterling, UA 20166	 	 	Michael O’ Connor, Vice President 





	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 
	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 
	 	15B. TELEPHONE NUMBER
	 	 	o15C. CHECK IF REMITTANCE ADDRESS IS DIFFERENT FROM
ABOVE – ENTER SUCH ADDRESS IN SCHEDULE.	 	 	17. SIGNATURE	 	 	18. OFFER DATE	 
	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 
	 	AREA CODE

	 	 	NUMBER
	 	 	EXT.
	 	 	 	 	/s/ Michael O’ Conner 	 	 	4/5/07	 
	 	571

	 	 	434 5400	 	 	 	 	 	 	 	 	 	 	 	 	 
	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 
	 	AWARD (To be completed by Government)	 
	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 





	 	 	 	 	 	 	 	 	 	 	 
	 	19. ACCEPTED AS TO ITEMS
NUMBERED

	 	 	20. AMOUNT
	 	 	21. ACCOUNTING AND APPROPRIATION	 
	 	0002 – 0005

	 	 	$11,210,692.00	 	 	 	       obligate $4,544,966.00	 






	 	 	 	 	 	 	 	 	 
	 	 	 	 	 	 	 	 	 
	 	22. AUTHORITY FOR USING OTHER THAN FULL AND OPEN COMPETITION:

	 	 	23. SUBMIT INVOICES TO ADDRESS SHOWN IN
	 	 	ITEM	 
	 	o 10 U.S.C. 2304(C) (               )                     o 41. U.S.C. 253(c) (               )

	 	 	(4 copies unless otherwise specified)	 	 	 	 
	 	 	 	 	 	 	 	 	 





	 	 	 	 	 	 	 	 	 	 	 
	 	24. ADMINISTERED BY (If other than Item 7)

	CODE 	 	 	25. PAYMENT WILL BE MADE BY
	CODE 	 
	 	 

	 	 	 	 	 	SEE G.3(c)(2)	 	 	 
	 	 	 	 	 	 	 	 	 
	 	26. NAME OF CONTRACTING OFFICER (Type or print)

	 	 	 	 	 	27. UNITED STATES OF AMERICA
	 	28. AWARD DATE	 
	 	Anthony S. Wimbush

	 	 	 	 	 	/s/ Anthony S. Wimbush
	 	07–31–07	 
	 	 

	 	 	 	 	 	(Signature of Contracting Officer	 	 	 
	 	 	 	 	 	 	 	 	 
	 	IMPORTANT — Award will be made on this Form,
or on Standard Form 26, or by other authorized official written notice.	 
	 	 	 	 	 	 	 	 	 





	 	 	 
	AUTHORIZED FOR LOCAL REPRODUCTION

	 	STANDARD FORM 33(REV. 9-97)
	Previous edition is unusable

	 	Prescribed by GSA – FAR (48 CFR) 53-214(c)















 





Pursuant to 17 CFR 240.24b-2, confidential information has been omitted in places marked “[***]” and has been filed separately
with the Securities and Exchange Commission pursuant to a Confidential Treatment Application filed with the Commission.




FCC Contract No. CON07000005




CONTRACT FOR PROPOSAL




FOR




POOLING ADMINISTRATION SERVICES




FOR THE




FEDERAL COMMUNICATIONS COMMISSION




SOLICITATION NO. SOL07000001 (formerly) SOL06000004




 









 





Pursuant to 17 CFR 240.24b-2, confidential information has been omitted in places marked “[***]” and has been filed separately
with the Securities and Exchange Commission pursuant to a Confidential Treatment Application filed with the Commission.




FCC Contract No. CON07000005




TABLE OF CONTENTS




	 	 	 	 	 	 	 
	PART I — THE SCHEDULE	 	 	1	 
	 
	 	 	 	 	 	 
	SECTION A — SOLICITATION, OFFER AND AWARD	 	 	1	 
	 
	 	 	 	 	 	 
	TABLE OF CONTENTS	 	 	2	 
	 
	 	 	 	 	 	 
	SECTION B — SUPPLIES OR SERVICES AND PRICE/COSTS	 	 	4	 
	 
	 	 	 	 	 	 
	B.1
	 	SCOPE OF CONTRACT	 	 	4	 
	B.2
	 	SCHEDULE OF ITEMS	 	 	4	 
	 
	 	 	 	 	 	 
	SECTION C — DESCRIPTION/SPECIFICATION/WORK STATEMENT	 	 	6	 
	 
	 	 	 	 	 	 
	C.1
	 	PERFORMANCE WORK STATEMENT/TECHNICAL REQUIREMENTS	 	 	6	 
	 
	 	 	 	 	 	 
	SECTION D — PACKAGING AND MARKING	 	 	90	 
	[For this Solicitation, there are NO clauses in this Section]	 	 	 	 	 
	 
	 	 	 	 	 	 
	SECTION
	 	E — INSPECTION AND ACCEPTANCE	 	 	91	 
	 
	 	 	 	 	 	 
	E.1
	 	CLAUSES INCORPORATED BY REFERENCE	 	 	 	 
	 
	 	(FAR 52.252-2) (FEB 1988)	 	 	91	 
	 
	 	 	 	 	 	 
	SECTION F — DELIVERIES OR PERFORMANCE	 	 	92	 
	 
	 	 	 	 	 	 
	F.1
	 	CLAUSES INCORPORATED BY REFERENCE	 	 	 	 
	 
	 	(FAR 52.252-2) (FEB 1988)	 	 	92	 
	F.2
	 	PERIOD OF PERFORMANCE	 	 	92	 
	F.3
	 	PLACE OF PERFORMANCE	 	 	92	 
	F.4
	 	DELIVERY SCHEDULE	 	 	92	 
	 
	 	 	 	 	 	 
	SECTION G — CONTACT ADMINISTRATION DATA	 	 	93	 
	 
	 	 	 	 	 	 
	G.1
	 	CONTRACT ADMINISTRATION	 	 	93	 
	G.2
	 	DESIGNATION OF CONTRACTING OFFICER'S TECHNICAL REPRESENTATIVE	 	 	94	 
	G.3
	 	INVOICES	 	 	94	 
	G.4
	 	DESIGNATION OF OFFICE FOR RECEEIPT OF ELECTRONIC FUNDS TRANSFER INFORMATION	 	 	96	 
	G.5
	 	MONTHLY PROGRESS REPORTING	 	 	96	 






2









 






Pursuant to 17 CFR 240.24b-2,
confidential information has been omitted in places marked “[***]”
and has been filed separately
with the Securities and Exchange Commission pursuant to a Confidential Treatment Application filed with the Commission.




FCC Contract No. CON07000005




TABLE OF CONTENTS (CONTINUED)




	 	 	 	 	 	 	 
	SECTION H — SPECIAL CONTRACT REQUIREMENTS	 	 	97	 
	 
	 	 	 	 	 	 
	H.1
	 	INSURANCE	 	 	97	 
	H.2
	 	SAVE HARMLESS AND INDEMNITY AGREEMENT	 	 	97	 
	H.3
	 	CONFIDENTIALITY AND CONFLICT OF INTEREST AND NEUTRALITY
    REQUIREMENTS	 	 	98	 
	H.4
	 	KEY PERSONNEL	 	 	100	 
	H.5
	 	SUITABILITY AND SECURITY PROCESSING	 	 	102	 
	H.6
	 	GOVERNMENT PROPERTY	 	 	106	 
	H.7
	 	RIGHTS IN DATA	 	 	106	 
	 
	 	 	 	 	 	 
	PART II — CONTRACT CLAUSES	 	 	106	 
	 
	 	 	 	 	 	 
	SECTION I — CONTRACT CLAUSES	 	 	108	 
	 
	 	 	 	 	 	 
	I.1
	 	CLAUSES INCORPORATED BY REFERENCE	 	 	 	 
	 
	 	(FAR 52.252-2) (FEB 1988)	 	 	108	 
	I.2
	 	OPTION TO EXTEND SERVICES	 	 	 	 
	 
	 	(FAR 52.217-8) (NOV 1999)	 	 	109	 
	I.3
	 	OPTION TO EXTEND THE TERM OF THE CONTRACT	 	 	 	 
	 
	 	(FAR 52.217-9) (MAR 2000)	 	 	110	 
	I.4
	 	PRIVACY OR SECURITY SAFEGUARDS	 	 	 	 
	 
	 	(FAR 52.239-1) (AUG 1996)	 	 	110	 
	I.5
	 	SUBCONTRACTS FOR COMMERCIAL ITEMS	 	 	 	 
	 
	 	(FAR 52.244-6) (MAY 2002)	 	 	110	 
	I.6
	 	RIGHTS IN DATA — GENERAL, ALT V	 	 	 	 
	 
	 	(FAR 52.227-14) (JUN 2006)	 	 	111	 
	 
	 	 	 	 	 	 
	PART III — LIST OF DOCUMENTS, EXHIBITS	 	 	 	 
	 
	 	AND OTHER ATTACHMENTS	 	 	120	 
	 
	 	 	 	 	 	 
	SECTION J — LIST OF ATTACHMENTS	 	 	120	 
	 
	 	 	 	 	 	 
	J.1
	 	LIST OF ATTACHMENTS	 	 	120	 







3











 





Pursuant to 17 CFR 240.24b-2, confidential information has been omitted in places marked “[***]” and has been filed separately

with the Securities and Exchange Commission pursuant to a Confidential Treatment Application filed with the Commission.




FCC Contract No. CON07000005




SECTION B — SUPPLIES OR SERVICES AND PRICE




B.1 SCOPE OF WORK



The Contractor shall furnish all necessary staff, supplies, materials, and equipment to provide
pooling administration services for the Federal Communications Commission in accordance with the
terms, conditions and the Performance Work Statement/Technical Requirements (PWS/TR) contained
herein.




B.2 SCHEDULE OF ITEMS



The Contractor shall be paid for accepted services in accordance with the following price schedule:




Item Number




	 	 	 	 	 	 	 	 	 
	0002	 	 	Base Period
	 	 	 	 
	 	 	 	 	(08/15/2007—08/14/2009)
	 	 	 	 
	 	 	 	 	 
	 	 	 	 
	 	 	 	 	Firm Fixed Price to Perform Pooling Services
	 	$	4,544,966.00	 
	 	 	 	 	 
	 	 	 	 
	 	 	 	 	Total Price:
	 	$	4,544,966.00	 
	 	 	 	 	 
	 	 	 	 
	0003	 	 	Option Period I
	 	 	 	 
	 	 	 	 	(08/15/2009—08/14/2010)
	 	 	 	 
	 	 	 	 	 
	 	 	 	 
	 	 	 	 	Firm Fixed Price to Perform Pooling Services
	 	$	2,261,975.00	 
	 	 	 	 	 
	 	 	 	 
	 	 	 	 	Total Price:
	 	$	6,806,941.00	 
	 	 	 	 	 
	 	 	 	 
	0004	 	 	Option Period II
	 	 	 	 
	 	 	 	 	(08/15/2010—08/14/2011)
	 	 	 	 
	 	 	 	 	 
	 	 	 	 
	 	 	 	 	Firm Fixed Price to Perform Pooling Services
	 	$	2,224,383.00	 
	 	 	 	 	 
	 	 	 	 
	 	 	 	 	Total Price:
	 	$	9,031,324.00	 






4









 






Pursuant to 17 CFR 240.24b-2, confidential information has been omitted in places marked “[***]” and has been filed separately

with the Securities and Exchange Commission pursuant to a Confidential Treatment Application filed with the Commission.




FCC Contract No. CON07000005




Item Number




	 	 	 	 	 	 	 	 	 
	0005	 	 	Option Period III
(08/15/2011—08/14//2012)
	 	 	 	 
	 	 	 	 	
(08/15/2011—08/14//2012)
	 	 	 	 
	 	 	 	 	 
	 	 	 	 
	 	 	 	 	Firm Fixed Price to Perform Pooling Services
	 	$	2,179,368.00	 
	 	 	 	 	 
	 	 	 	 
	 	 	 	 	Total Price:
	 	$	11,210,692.00	 






	 	 	 	 	 
	PRICE SUMMARY:
	 	 	 	 
	 	 	 	 
	Total Price Base Period
	 	$	4,544,966.00	 
	Total Price Option Period I
	 	$	2,261,975.00	 
	 
	 	 	 
	Total Price Option Period II
	 	$	2,224,383.00	 
	 
	 	 	 
	Total Price Option Period III
	 	$	2,179,368.00	 
	 
	 	 	 
	 	 	 	 
	Total Proposed Firm Fixed Price
	 	$	11,210,692.00	 
	 
	 	 	 





5









 






Pursuant to 17 CFR 240.24b-2, confidential information has been omitted in places marked “[***]” and has been filed separately

with the Securities and Exchange Commission pursuant to a Confidential Treatment Application filed with the Commission.




FCC Contract No. CON07000005




SECTION C — DESCRIPTION/SPECIFICATIONS/WORK STATEMENT




C.1 PERFORMANCE WORK STATEMENT/TECHNICAL REQUIREMENTS



The Contractor shall furnish all the necessary personnel, material, equipment, services, and
facilities (except as otherwise specified), to perform the Performance Work Statement/Technical
Requirements. See Next Pages.





6











 





Pursuant to 17 CFR 240.24b-2, confidential information has been omitted in places marked “[***]” and has been filed separately 
with the Securities and Exchange Commission pursuant to a Confidential Treatment Application filed with the Commission.



FCC Contract No. CON07000005




Table of Contents




	 	 	 	 	 
	Section	 	Page
	 	 	 	 
	1. Introduction
	 	 	14	 
	 
	 	 	 	 
	1.1 Background
	 	 	14	 
	 
	 	 	 	 
	1.2 Purpose
	 	 	15	 
	 
	 	 	 	 
	1.3 Scope
	 	 	15	 
	 
	 	 	 	 
	1.4 Attributes
	 	 	16	 
	 
	 	 	 	 
	1.5 Objectives
	 	 	16	 
	 
	 	 	 	 
	1.6 Responsibilities
	 	 	16	 
	 
	 	 	 	 
	1.6.1 Management
	 	 	17	 
	1.6.2 Performance
	 	 	17	 
	 
	 	 	 	 
	1.7 Interaction
	 	 	17	 
	 
	 	 	 	 
	1.7.1 Relationships
	 	 	17	 
	1.7.2 Assets
	 	 	17	 
	 
	 	 	 	 
	1.8 Policy Objectives
	 	 	17	 
	 
	 	 	 	 
	1.8.1 Thousands-Block — NANP Context
	 	 	18	 
	 
	 	 	 	 
	1.9 Reserved
	 	 	19	 
	 
	 	 	 	 
	2. Pooling Administration Requirements
	 	 	18	 
	 
	 	 	 	 
	2.1 Hours of Operation
	 	 	18	 
	 
	 	 	 	 
	2.1.1 Contact
	 	 	19	 
	2.1.2 Responsiveness
	 	 	19	 
	2.1.3 Holidays
	 	 	19	 
	 
	 	 	 	 
	2.2 Organization
	 	 	20	 
	 
	 	 	 	 
	2.3 Staffing
	 	 	20	 
	 
	 	 	 	 
	2.3.1 Availability
	 	 	20	 
	2.3.2 Core Hours
	 	 	20	 
	2.3.3 Physical Location
	 	 	20	 






7









 




Pursuant to 17 CFR 240.24b-2, confidential information has been omitted in places marked “[***]” and has been filed separately 
with the Securities and Exchange Commission pursuant to a Confidential Treatment Application filed with the Commission.



FCC Contract No. CON07000005





	 	 	 	 	 
	Section	 	Page	 
	 	 	 	 
	2.3.4 Reserved
	 	 	20	 
	2.3.5 Travel
	 	 	21	 
	2.3.6 Experience
	 	 	21	 
	2.3.7 Conflicts
	 	 	21	 
	 
	 	 	 	 
	2.4 Subcontractors
	 	 	21	 
	 
	 	 	 	 
	2.4.1 Reserved
	 	 	21	 
	2.4.2 Responsibilities of the Contractor
	 	 	21	 
	2.4.3 Reserved
	 	 	22	 
	2.4.4 Substitution
	 	 	22	 
	 
	 	 	 	 
	2.5 Environment
	 	 	22	 
	 
	 	 	 	 
	2.5.1 Regulatory
	 	 	22	 
	 
	2.5.2 Federal Advisory Committee
	 	 	23	 
	 
	 	 	 	 
	2.5.3 Industry Activities
	 	 	23	 
	 
	 	 	 	 
	2.5.4 Modification of Guidelines
	 	 	24	 
	 
	 	 	 	 
	2.6 Reserved
	 	 	26	 
	 
	 	 	 	 
	2.7 Reserved
	 	 	26	 
	 
	 	 	 	 
	2.8 Requests for Pooling Information
	 	 	25	 
	 
	 	 	 	 
	2.8.1 Referrals
	 	 	25	 
	 
	 	 	 	 
	2.9 Dispute Resolution
	 	 	25	 
	 
	 	 	 	 
	2.9.1 Responsibilities
	 	 	25	 
	2.9.2 Sources of Dispute
	 	 	25	 
	2.9.3 Involvement
	 	 	26	 
	2.9.4 Process
	 	 	26	 
	2.9.5 Corrective Action
	 	 	26	 
	 
	 	 	 	 
	2.10 Audits
	 	 	26	 
	 
	 	 	 	 
	2.10.1 Audits in General
	 	 	26	 
	2.10.2 Audits of Service Providers
	 	 	26	 
	2.10.3 Guideline Compliance Issues
	 	 	27	 
	2.10.4 Contractor Audit Obligations
	 	 	27	 
	2.10.5 FCC-Designated Auditor
	 	 	27	 
	2.10.6 Office Facilities
	 	 	27	 
	2.10.7 Additional Obligations
	 	 	27	 
	 
	 	 	 	 
	2.11 Data Security
	 	 	28	 






8









 




Pursuant to 17 CFR 240.24b-2, confidential information has been omitted in places marked “[***]” and has been filed separately 
with the Securities and Exchange Commission pursuant to a Confidential Treatment Application filed with the Commission.



FCC Contract No. CON07000005





	 	 	 	 	 
	Section	 	Page	 
	 	 	 	 
	2.11.1 Secure Work Area
	 	 	28	 
	2.11.2 Secure Systems
	 	 	28	 
	 
	 	 	 	 
	2.12 Reserved
	 	 	28	 
	 
	2.12.1
Reserved
	 	 	28	 
	 
	 	 	 	 
	2.13 Number Portability Administration Center with Assigned States
	 	 	28	 
	 
	 	 	 	 
	2.14 Industry Inventory Pool
	 	 	29	 
	 
	 	 	 	 
	2.14.1 Pool Inventory Level
	 	 	29	 
	 
	 	 	 	 
	2.15 Industry Inventory Pool Establishment Timeline
	 	 	29	 
	 
	 	 	 	 
	2.15.1 Purpose
	 	 	30	 
	2.15.2 Activities
	 	 	30	 
	2.15.3 Additional Details
	 	 	30	 
	 
	 	 	 	 
	2.16 Block Assignments
	 	 	30	 
	 
	 	 	 	 
	2.16.1 Application Submittals
	 	 	31	 
	2.16.2 Block Application Supporting Data
	 	 	31	 
	2.16.3 Source
	 	 	31	 
	2.16.4 Applicant Treatment
	 	 	32	 
	2.16.5 Inventory Pool
	 	 	32	 
	2.16.6 Rate Area Information
	 	 	32	 
	2.16.7 Required Assignment Processing
	 	 	32	 
	2.16.8 Problem Resolution Assistance
	 	 	32	 
	2.16.9 Notification
	 	 	33	 
	 
	 	 	 	 
	2.17 Management of the Pool Inventory
	 	 	33	 
	 
	 	 	 	 
	2.17.1 Forecast
	 	 	33	 
	2.17.2 Data Request Dates
	 	 	33	 
	2.17.3 Forecast Analysis
	 	 	33	 
	2.17.4 Reports
	 	 	34	 
	 
	 	 	 	 
	2.18 Replenishment of the Pool Inventory
	 	 	34	 
	 
	 	 	 	 
	2.19 Resource Reclamation
	 	 	34	 
	 
	 	 	 	 
	2.19.1 Criteria for Reclamation
	 	 	34	 
	2.19.2 Administrative Responsibilities
	 	 	34	 
	 
	 	 	 	 
	2.20 Interfaces with Service Providers, NANPA, NPAC Vendor, BIRRDS/LERG Vendor, Regulatory Agencies, and the Media
	 	 	35	 
	 
	 	 	 	 
	2.20.1 Interface with NANPA
	 	 	36	 
	2.20.2 Interface with the BIRRDS/LERG Vendor
	 	 	37	 






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with the Securities and Exchange Commission pursuant to a Confidential Treatment Application filed with the Commission.



FCC Contract No. CON07000005





	 	 	 	 	 
	Section	 	Page	 
	 	 	 	 
	2.20.3 Interface with the NPAC Vendor
	 	 	37	 
	2.20.4 Interface with Service Providers
	 	 	37	 
	2.20.5 Interface with Regulatory Agencies
	 	 	38	 
	2.20.6 Interface with the Media
	 	 	38	 
	 
	 	 	 	 
	2.21 Reports
	 	 	39	 
	 
	 	 	 	 
	2.21.1 Annual Report
	 	 	39	 
	2.21.2 Pooling Matrices Report
	 	 	40	 
	2.21.3 Report and Document Distribution
	 	 	40	 
	 
	 	 	 	 
	2.22 Performance Measurements
	 	 	40	 
	 
	 	 	 	 
	2.22.1 Assessment Period
	 	 	40	 
	2.22.2 Remedial Action
	 	 	40	 
	2.22.3 Pooling Administration Quality Assurance (QA)
	 	 	40	 
	2.22.4 Contractor Performance Metrics
	 	 	41	 
	2.22.4.1 Trouble Tickets/Outages
	 	 	41	 
	2.22.4.2 Change Order and PAS Notifications
	 	 	41	 
	2.22.4.3 Communications
	 	 	42	 
	2.22.4.4 Forecasting data on a per-state basis
	 	 	42	 
	2.22. 4.5 Reporting
	 	 	42	 
	2.22.4.6 Application Processing on a monthly basis
	 	 	42	 
	2.22.4.7 Reserved
	 	 	42	 
	2.22.4.8 Reserved
	 	 	42	 
	2.22.5 Events
	 	 	43	 
	2.22.6 Additional Input
	 	 	43	 
	 
	 	 	 	 
	2.23 p-ANI Administration Requirements
	 	 	408	 
	 
	 	 	 	 
	3. Pooling System Requirements
	 	 	44	 
	 
	 	 	 	 
	3.1 Description
	 	 	44	 
	3.1.1 Confidential Treatment
	 	 	44	 
	3.1.2 Data Integrity
	 	 	45	 
	3.1.3 Automated Data Filing Capabilities
	 	 	45	 
	3.1.4 Automated Data Output Capabilities
	 	 	46	 
	3.1.5 Mechanized Interface with NANPA
	 	 	46	 
	3.1.6 Alternative Data Capabilities
	 	 	47	 
	 
	 	 	 	 
	3.2 Characteristics
	 	 	47	 
	 
	 	 	 	 
	3.3 System Reliability, Availability, Capacity, and Performance
	 	 	47	 
	3.3.1 Reserved
	 	 	48	 
	 
	 	 	 	 
	3.4 System Location
	 	 	48	 
	 
	 	 	 	 





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FCC Contract No. CON07000005





	 	 	 	 	 
	Section	 	Page	 
	 	 	 	 
	3.5 System Facility
	 	 	48	 
	 
	 	 	 	 
	3.5.1 Facility Characteristics
	 	 	48	 
	3.5.2 Facility Planning
	 	 	49	 
	3.5.3 Reserved
	 	 	49	 
	 
	 	 	 	 
	3.6 System Maintenance
	 	 	49	 
	 
	 	 	 	 
	3.7 System Security
	 	 	49	 
	 
	 	 	 	 
	3.8 System Inspection
	 	 	49	 
	 
	 	 	 	 
	3.9 Web Site
	 	 	50	 
	 
	 	 	 	 
	3.9.1 Availability and Access
	 	 	50	 
	3.9.2 System Responsiveness
	 	 	50	 
	3.9.3 Out-of-Service
	 	 	50	 
	3.9.4 Out-of-Service Notification
	 	 	51	 
	3.9.5 Updates
	 	 	51	 
	3.9.6 Web Site Help
	 	 	51	 
	3.9.7 Support and Maintenance
	 	 	51	 
	 
	 	 	 	 
	3.10 Reserved
	 	 	52	 
	 
	 	 	 	 
	3.11 System Report Administration
	 	 	52	 
	 
	 	 	 	 
	3.11.1 System Reports
	 	 	52	 
	3.11.2 System Report Validation
	 	 	52	 
	3.11.3 Help Desk
	 	 	52	 
	3.11.4 Report Distribution
	 	 	53	 
	 
	 	 	 	 
	3.12 System Testing
	 	 	53	 
	 
	 	 	 	 
	3.12.1 System Test Plan
	 	 	53	 
	3.12.2 System Test Results
	 	 	54	 
	 
	 	 	 	 
	3.13 System Acceptance
	 	 	54	 
	 
	 	 	 	 
	3.14 System Processing Acknowledgement
	 	 	54	 
	 
	 	 	 	 
	3.15 User Logon System
	 	 	54	 
	 
	 	 	 	 
	3.15.1 Logon System Access
	 	 	54	 
	3.15.2 Logon System Approval
	 	 	54	 
	3.15.3 Logon System Security Level
	 	 	54	 
	3.15.4 Reserved
	 	 	55	 
	3.15.5 Logon System Problems
	 	 	55	 
	3.15.6 User Access Permission Classes
	 	 	55	 






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FCC Contract No. CON07000005





	 	 	 	 	 
	Section	 	Page	 
	 	 	 	 
	3.15.7 User Functionality
	 	 	55	 
	3.15.8 Reserved
	 	 	56	 
	 
	 	 	 	 
	3.16 Unauthorized System Access
	 	 	56	 
	 
	 	 	 	 
	3.16.1 Data Security
	 	 	56	 
	 
	 	 	 	 
	3.17 System Disaster Recovery
	 	 	56	 
	 
	 	 	 	 
	3.17.1 Recovery Costs
	 	 	56	 
	3.17.2 System Backup
	 	 	57	 
	3.17.3 System Outage Notification
	 	 	57	 
	 
	 	 	 	 
	3.18 Non-Performance
	 	 	57	 
	 
	 	 	 	 
	3.18.1 Final Acceptance
	 	 	57	 
	3.18.2 Reserved
	 	 	57	 
	3.18.3 Reserved
	 	 	57	 
	 
	 	 	 	 
	3.19 System Documentation
	 	 	57	 
	 
	 	 	 	 
	3.20 Pooling System Transfer to Successor
	 	 	58	 
	 
	 	 	 	 
	3.20.1 Transfer Efficiency
	 	 	58	 
	3.20.2 Reserved
	 	 	58	 
	3.20.3 Technical Support
	 	 	58	 
	3.20.4 Documentation
	 	 	58	 
	3.20.5 Transition Plan
	 	 	59	 
	3.20.6 Reserved
	 	 	59	 
	3.20.7 System and Equipment Ownership
	 	 	59	 
	 
	 	 	 	 
	3.21 System and Equipment Inventory
	 	 	59	 
	 
	 	 	 	 
	3.22 Reserved
	 	 	59	 
	 
	 	 	 	 
	4. Contract Data Requirements List (CDRL)
	 	 	60	 
	 
	 	 	 	 
	4.1 Reserved
	 	 	60	 
	 
	 	 	 	 
	4.2 Security Plan
	 	 	60	 
	 
	 	 	 	 
	4.3 System Documentation Plan
	 	 	60	 
	 
	 	 	 	 
	4.4 Disaster/Continuity of Operations Plan
	 	 	60	 
	 
	 	 	 	 
	4.5 Statistical Forecasting Plan
	 	 	60	 
	 
	 	 	 	 
	4.6 Management Reporting Plan
	 	 	60	 
	 
	 	 	 	 





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FCC Contract No. CON07000005





	 	 	 	 	 
	Section	 	Page	 
	 	 	 	 
	4.6.1 Annual
	 	 	60	 
	4.6.2 Semi-Annual
	 	 	60	 
	4.6.2.1 Forecasted Demand
	 	 	61	 
	4.6.2.2 Rate Area Inventory Pool Status
	 	 	61	 
	4.6.3 Quarterly
	 	 	61	 
	4.6.3.1 Pooling Matrices
	 	 	61	 
	4.6.4 Monthly
	 	 	61	 
	4.6.4.1 Thousands-Block Pooling
	 	 	61	 
	4.6.4.2 System Performance
	 	 	61	 
	4.6.4.3 Staffing
	 	 	61	 
	4.6.5 By Request
	 	 	61	 
	 
	 	 	 	 
	4.7 System Acceptance Plan
	 	 	61	 
	 
	 	 	 	 
	4.8 QA Plan
	 	 	61	 
	 
	 	 	 	 
	4.9 Transition Plan
	 	 	61	 
	 
	 	 	 	 
	4.10 Maintenance Plan
	 	 	62	 
	 
	 	 	 	 
	5.0 Required Performance Metrics
	 	 	64	 
	 
	 	 	 	 
	Appendix A: Acronyms, Abbreviations and Definitions
	 	 	63	 
	 
	 	 	 	 
	Appendix B: Reference Documentation, Technical Standards and Regulatory Orders
	 	 	66	 
	 
	 	 	 	 
	Appendix C: Interface Contact Information
	 	 	68	 
	 
	 	 	 	 
	Appendix D: Example Pooling Summary Report
	 	 	70	 







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Pursuant to 17 CFR 240.24b-2, confidential information has been omitted in places marked “[***]”and has been filed separately

with the Securities and Exchange Commission pursuant to a Confidential Treatment Application filed with the Commission.




FCC Contract No. CON07000005




Section 1




Introduction




1.1 Background




Pooling of geographic telephone numbers in a number portability environment is a number
administration and assignment process that allocates numbering resources to a shared industry
inventory associated with a designated geographic rate area. In the United States, thousands-block
number pooling involves the allocation of blocks of sequential North American Numbering Plan (NANP)
telephone numbers within the same NPA/Central Office (CO) Code (CO Code or NXX) to different
service providers, who serve customers within the same NPA rate area. All ten thousand numbers
within each NPA/NXX continue to be assigned to one rate area, but are allocated among multiple
service providers at the thousands-block (NXX-X) level. The numbering resource is allocated from a
shared industry inventory and is administered in blocks of one thousand numbers (NXX-X) for
assignment to service providers participating in that rate area.



The assignment of numbers to service providers in blocks of one thousand (i.e., NPA-NXX-X) is
expected to improve the utilization of number resources. Further, a pool of numbers, if available
to all providers serving a defined area, need only be large enough to accommodate the collective
needs of those providers.



In 2000, the FCC determined that thousands-block number pooling would significantly extend the life
of the NANP and issued its first Numbering Resource Optimization order (FCC 00-104, released March
31, 2000) establishing a “national” pooling contractor. This technical requirements document
describes the requirements for the “national” pooling contractor.



The following terminology is employed in this document: the “FCC” refers to the Federal
Communications Commission or its authorized agents; an “auditor” is an FCC-designated auditor;
“service providers” refers to telecommunications carriers that utilize numbering resources to
provide or establish telecommunications services; “regulatory agencies” refers both to the FCC and
the various state public utility commissions (PUCs); the “contractor” refers to the vendor selected
to be the thousands-block pooling administrator; a “subcontractor” refers to an organization
providing services to the contractor; a “user” is a service provider accessing the automated 1K
block assignment system; a “constituent” is the most inclusive term and can include service
providers, Number Portability Administration Center (NPAC) vendor, North American Numbering Plan
Administrator (NANPA), Local



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with the Securities and Exchange Commission pursuant to a Confidential Treatment Application filed with the Commission.




FCC Contract No. CON07000005




Exchange Routing Guide (LERG1)-Traffic Routing Administration (TRA) vendor, regulatory agencies,
the media and the general public.



1.2 Purpose




The purpose of this document is to define the technical and operational requirements, the system
requirements, and the functions of the pooling administrator contractor. It also serves as an
umbrella document for industry guidelines, FCC orders, technical standards and technical
requirements that support thousands-block number pooling so that the contractor will be able to
ascertain the full functionality required of the designated national contractor. Section 1
provides an overview of the document itself. Section 2 defines requirements for the contractor in
performing the pooling administration function. Section 3 is dedicated to defining pooling
administration system requirements. Section 4 outlines deliverables.



The technical requirements are contained in several documents. Should there be conflicts, the
precedence of documents is as follows: (1) Reference 25, Code of Federal Regulations (CFR), Title
47, Volume 3, Parts 40-69, Telecommunications; (2) References 1 & 27, FCC Orders; (3) Section C of
the Contract, Performance Work Statement/Technical Requirements; (4) Reference 2, Industry
Numbering Committee (INC) Thousand Block (NXX-X) Pooling Administration Guidelines (TBPAG); (5)
Reference 6, Industry Numbering Committee (INC) North American Numbering Plan Forecast/Utilization
Report (NRUF) Guidelines, INC 00-0619-026; and (6) Reference 7, Industry Numbering Committee (INC)
Central Office Code (NXX) Assignment Guidelines (COCAG), INC 95-0407-008. See Appendix B for a
list of these and other related documents.



This document includes detailed descriptions of the system, functions and services described in
these requirements. This information will then be used to evaluate contractor responses to the
administrative and assignment tasks and functions, as well as the system required for
thousands-block number pooling. The contractor shall perform the duties of the national Pooling
Administrator (PA) for the designated term of administration. References to blocks, pools, or
administrator throughout this document are specific to thousands-block (NXX-X) number pooling in
the United States and Puerto Rico only, unless otherwise specified.



1.3 Scope




The contractor shall serve as the designated entity responsible for administering thousands-block
number pools by assigning, managing, forecasting, reporting and





 




			
	1	 	Telcordia TM LERG TM Routing Guide, Telcordia and LERG Routing
Guides are trademarks of Telcordia Technologies, Inc.




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with the Securities and Exchange Commission pursuant to a Confidential Treatment Application filed with the Commission.




FCC Contract No. CON07000005






processing data that will allow service providers in rate areas designated for thousands-block
number pooling to receive telephone numbers in blocks of 1,000.
The volume of data and real time access to that data by multiple users requires that the contractor
obtain and maintain a system that houses pooling-related data. The pooling administration system
shall have a web interface to facilitate access and data input capabilities, allow for generation
of reports, and interface with all designated parties.



1.4 Attributes




The contractor shall be an independent, neutral third party (as defined in Section H.3.B) who shall
be responsible for the fair and efficient overall administration of pooled NANP numbering
resources. The contractor shall also ensure that domestic numbering administration shall be
effective, while leveraging the expertise and innovation of industry to promote number
conservation.



The contractor’s role is to serve as the neutral block administrator. As stated in CFR 52.20 for
Thousand Block Pooling, the Pooling Administrator shall be a non-governmental entity that is
impartial and not aligned with any particular telecommunication industry segment, and shall comply
within the same neutrality requirements that the NANPA is subject under this part. Refer
Commission rule 52.12, 47 C.F.R. § 52.12 for the NANPA neutrality requirements.



1.5 Objectives




The main objectives of the contractor are to:




	 	•	 	Provide a standardized application of all administrative pooling guidelines
	 
	 	•	 	Develop tools and implement a system containing both hardware and software to
facilitate the assignment, tracking and data reporting requirements
	 
	 	•	 	Maintain interfaces with the NANPA, NPAC, service providers, industry forums (e.g.,
INC, NRRIC, etc.) and regulatory agencies
	 
	 	•	 	Maintain and plan for adequate pool inventory numbering resources for the short and
long term.





1.6 Responsibilities




The contractor shall perform the day-to-day number resource assignment and administrative
activities with a long-term focus, as well as interact with the NANPA and the NPAC vendor. The
contractor shall also provide and maintain a system to support all day-to-day and long- term
pooling functions.



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FCC Contract No. CON07000005



1.6.1 Management




The contractor shall implement a planned management approach utilizing effective forecasting and
management skills in order to make the industry aware of the availability of numbering resources to
meet the industry’s current and future needs and to support the NANPA’s overall responsibility to
promote the continued viability of the NANP resource.



1.6.2 Performance




The contractor shall be responsible for maintaining the security, reliability, performance, and
flexibility of the pooling system. Performance specification may be found in the FCC COMPUTER
SECURITY PROGRAM DIRECTIVE (FCCINST 1479.2). The system shall be user friendly and not impose a
burden on users. The system shall protect the sensitive nature of any information provided by
service providers, NANPA or the NPAC vendor.



1.7 Interaction




The contractor, like the NANPA, shall be responsible for establishing and maintaining relationships
with appropriate governmental and regulatory bodies, e.g., FCC and state regulatory agencies, and
addressing policy directives from these bodies.



1.7.1 Relationships




These and other relationships require that the contractor have the necessary administrative staff
to handle the legal, financial, technical, administrative, operational, industry, and regulatory
issues relevant to the management of all pooled numbering resources.



1.7.2 Assets




The contractor shall have the necessary equipment, facilities, and proper billing arrangements to
manage the pooled resources.



1.8 Policy Objectives




The contractor shall adhere to the broad policy objectives for the NANPA:




	 	•	 	Shall seek to facilitate entry into the communications marketplace by making numbering
resources available on an efficient and timely basis to communications service providers




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FCC Contract No. CON07000005




	 	•	 	Shall not unduly favor or disadvantage any particular industry segment or group of
consumers
	 
	 	•	 	Shall not unduly favor one technology over another.





1.8.1 Thousands-Block — NANP Context




At all times the contractor shall understand that:




	 	•	 	The functions of Central Office (CO) Code Administration, NPA Assignment, and Relief
Planning are among the duties currently being performed by the NANPA.
	 
	 	•	 	Thousands-blocks (NXX-X) are North American Numbering Plan (NANP) resources.
	 
	 	•	 	Thousands-block pooling administration entails similar collateral responsibilities as
does CO code administration, such as data collection, forecasting, data security, and
reporting.
	 
	 	•	 	Existing obligations and agreements related to national numbering policy and
administration in a CO (NXX) code environment shall also be applied in a similar manner
when administering pooled (NXX-X) resources.





1.9 Reserved




Section 2




Pooling Administration Requirements




These functional requirements describe the administrative tasks and sub-components of the
contractor’s responsibilities and duties. This is not an all-inclusive list. The contractor
should also refer to regulatory orders issued by the FCC, related industry guidelines, pooling
administrator documentation, technical standards, and North American Numbering Council
(NANC)-related NPAC documentation. Specific reference documentation is listed in Appendix B.
The contractor shall describe its commitment, as well as a description of how it will adhere, to
these functional requirements.



2.1 Hours of Operation




The contractor shall be available a minimum of five days a week Monday-Friday), from 8 AM to 8 PM
EST in all Metropolitan Statistical Areas (MSAs) covered by the NANP where thousands-block number
pooling has been implemented. The contractor shall also provide a means (e.g. pager or cell phone)
of being contacted during the hours of 8 AM to 5 PM for each time zone in the NANP where thousands-



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FCC Contract No. CON07000005



block number pooling regions implemented can not be met during the 8 AM — 8 PM EST availability.



The phone number to be called and the areas that should use this number should be clearly
identified by region (i.e. Alaska, Hawaii, Puerto Rico, Guam).



The PA is required to give a 24-hour notice to the Industry on any exception to the above.



2.1.1 Contact




The contractor shall provide mechanisms; e.g., world wide web, voicemail, email, and facsimile, to
be accessible on a 24-hour basis.



With email, the contractor shall have the capability of transmitting and receiving email messages
with and without attached files. The contractor shall provide “firewall” protective screening of
all incoming email messages and attachments based on a security profile established by the
contractor and approved by the FCC. The contractor shall additionally provide virus protection
software on all devices that receive/send email. The contractor shall be expected to maintain the
most recently updated version of virus software as defined by the software provider. Any
upgrades/changes that would cause incompatibility with the general industry will be communicated to
the industry no less than 180 days prior to implementation.



With facsimile, the contractor shall provide the capability of transmitting and receiving
International Telecommunications Union (ITU) G.3 and G.4 facsimiles.



2.1.2 Responsiveness




The contractor shall respond within one business day to general inquiries or questions including
those made outside the normal business hours. This will include emails, facsimiles and voicemails.
All emails, facsimiles and voicemails, whether received or responded to outside the normal
business hours will be subject to a performance metric and process to be approved by the FCC or its
designee. All exceptions need to be noted and brought to the attention of management.



2.1.3 Holidays




The contractor shall observe the following holidays: New Year’s Day, Memorial Day, Independence
Day, Labor Day, Thanksgiving Day, and Christmas Day.



On an annual basis, the contractor shall post a list of recognized holiday dates on their web site.



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FCC Contract No. CON07000005



2.2 Organization




The contractor shall ensure that the pooling administration organization shall not be impacted by
other functions that may be performed by the contractor’s company.



2.3 Staffing




Pooling administration staffing shall be at appropriate levels to ensure that the contractor can
efficiently perform the functions as identified.



The contractor shall provide a monthly report to the FCC on contractor staffing status. The report
shall include numbers by labor category, shortages and overages, and yearly turnover rate.



2.3.1 Availability




Staff shall be available a minimum of five days a week, as defined in Section 2.1 of this document.



However, since block applicants and block holders are located in multiple time zones, the PA shall
provide a mechanism (e.g., voicemail, email, facsimile) to be accessible on a 24-hour basis in
order to meet the needs of all of its clients.
The PA is required to obtain prior approval from the FCC or its designee to any exception to the
above.



2.3.2 Core Hours




Core business hours for the contractor shall fall between 8:00 am and 5:00 PM Monday through Friday
local time, excluding recognized holidays.



However, if circumstances warrant, the contractor shall be available at other times to meet the
needs of the industry.



2.3.3 Physical Location




The physical location of the administration facility shall be at the discretion of the contractor
as long as it is located within the continental United States (CONUS).



2.3.4 Reserved




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FCC Contract No. CON07000005




2.3.5 Travel




Contractor staff shall be able to travel, when necessary, to meet the needs of the industry (e.g.,
Industry Numbering Committee (INC), NANC, conduct pooling administration education meetings, NPA
jeopardy situations).



2.3.6 Experience




The staff shall be trained or have equivalent experience in the areas of customer service and
information technology, including, but not limited to:




	 	•	 	Email, web-based software applications and navigation tools, and Internet browsers
	 
	 	•	 	Telephone and call tracking systems and tools
	 
	 	•	 	Problem and change tracking systems and tools
	 
	 	•	 	Ongoing training
	 
	 	•	 	Sending and receiving facsimile communications
	 
	 	•	 	Database retrieval.





2.3.7 Conflicts




Staff members of the contractor may not represent the interests of the contractor’s parent company
in any respect. For guidance, see Appendix B, Reference 1, FCC 00-104, paragraph 154 and the
conflicts provisions in Section H.3.



Conversely, neither representatives of the contractor’s parent company nor any divisions or
departments thereof that are not direct, 100% dedicated employees of the contractor, may represent
the interests of the contractor.



2.4 Subcontractors




Subcontractors may be used to perform work under this contract. Subcontracting with small
businesses will be in accordance with FAR 52.219-9, Small Business Subcontracting Plan.



2.4.1 Reserved




2.4.2 Responsibilities of the Contractor




The contractor shall provide the following information to the FCC Contracting Officer concerning
each prospective subcontractor within five business days of the date of official selection or
within 30 calendar days of hiring any subcontractor:



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FCC Contract No. CON07000005




	 	•	 	Complete name of the subcontractor
	 
	 	•	 	Complete address of the subcontractor
	 
	 	•	 	Type of work the subcontractor will be performing
	 
	 	•	 	Percentage of the work that the subcontractor will be providing
	 
	 	•	 	Evidence of the work the subcontractor will be providing
	 
	 	•	 	A written statement, signed by each subcontractor, which clearly verifies that the
subcontractor is committed to render the services required by the contract
	 
	 	•	 	Evidence, as set out in relevant sections of this Request for Proposals (RFP), that the
subcontractor meets all applicable neutrality requirements
	 
	 	•	 	Written proof that the subcontractor has executed a non-disclosure agreement.





2.4.3 Reserved




2.4.4 Substitution




The substitution of one subcontractor for another may be made only with the written consent of the
FCC.



2.5 Environment




2.5.1 Regulatory




The FCC has authority over numbering within the United States. The other NANP member nations
exercise similar regulatory jurisdiction.



The FCC has delegated specific authority to state regulatory agencies in the United States. All
states have been delegated authority over NPA Relief. In addition, some states have been given
authority to trial certain number conservation measures. They have also been granted authority to
obtain data, reclaim resources, and establish and enforce number allocation standards.



In the future, State and/or Federal regulatory authorities may issue new rules, requirements or
policy directives, which may increase, decrease or otherwise affect the functions to be performed
by the PA. Within ten calendar days of a regulatory directive the PA shall provide to the FCC and
the NANC its interpretation of the change, its impact upon service, the date the new change is
proposed to become effective, what steps in current procedures need to change and when any new
forms or procedures will be required.



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with the Securities and Exchange Commission pursuant to a Confidential Treatment Application filed with the Commission.




FCC Contract No. CON07000005



2.5.2 Federal Advisory Committee




The North American Numbering Council (NANC) is a Federal Advisory Committee established pursuant to
the United States Federal Advisory Committee Act, 5 U.S.C., App. 2 (1988) (FACA). The NANC was
established to advise the FCC on issues related to NANP Administration, and to advise the
Commission on local number portability (LNP) administration issues. The NANC develops policy
recommendations on numbering issues, initially resolves disputes, and provides guidance to the
numbering administrators.



The NANC’s charter under the FACA provides that, in carrying out its responsibilities, the NANC
shall ensure that NANP Administration supports identified policy objectives. The NANC shall ensure
that the PA:




	 	•	 	Facilitates entry into the communications marketplace by making numbering resources
available on an efficient, timely basis to communications service providers.
	 
	 	•	 	Does not unduly favor or disfavor any particular industry segment or group of
consumers.
	 
	 	•	 	Does not unduly favor one technology over another.
	 
	 	•	 	Gives consumers easy access to the public switched telephone network.
	 
	 	•	 	Ensures that the interests of all NANP member countries are addressed fairly and
efficiently, fostering continued integration of the NANP across NANP member countries.





2.5.3 Industry Activities




The industry develops number administration guidelines for the United States based on industry
consensus and regulatory direction. The Industry Numbering Committee (INC), operating under the
auspices of the Alliance for Telecommunications Industry Solutions (ATIS), is the industry forum
established to develop such guidelines. The mission of the INC is to provide a forum to address and resolve industry-wide technical issues
associated with the planning, administration, allocation, assignment and use of numbering resources
and related dialing considerations for public telecommunications within the NANP area.



INC guidelines incorporate FCC requirements with technical and operational principals. The
guidelines also recognize the existence of specific regulations in states where FCC-delegated
authority has been granted.



Industry guidelines and regulatory directives are subject to change throughout the PA’s Term of
Administration.



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The PA shall administer numbering resources in accordance with the guidelines and properly executed
regulatory directives which take precedence over industry guidelines.



2.5.4 Modification of Guidelines




The PA shall participate in the development and modification of guidelines and procedures, which
may or may not affect the performance of the PA functions. These changes may come from regulatory
directives and/or industry-initiated modifications to guidelines. In addition, new guidelines may
be developed as appropriate to comply with regulatory directives. The PA shall implement any
changes determined to be consistent with regulatory directives.



The PA shall:




	 	•	 	Provide, in real time, technical guidance to ensure processes and procedures are
effective in meeting the goals of the change.
	 
	 	•	 	Provide issues and contributions, and be prepared to discuss at INC meetings how the
proposed change promotes numbering policy and/or benefits the NANP and how the change will
affect the PA’s duties, obligations and accountability.
	 
	 	•	 	Assess and share in real time (i.e., during discussion) the cost implications and
administrative impact of the change upon the PA’s duties and responsibilities in
sufficient detail as needed by the INC.





When the INC places any changes to its guidelines in final closure, the PA shall submit an
assessment regarding the impact of scope of work, time and costs to the INC, the NANC and the FCC
within 15 calendar days. The PA shall post changes in procedures on its web site prior to the
change taking effect.



Specifically, the PA shall:




	 	•	 	Notify all interested parties when guidelines have changed.
	 
	 	•	 	Interpret guideline changes and impact upon processes.
	 
	 	•	 	Identify implementation date or effective date.
	 
	 	•	 	Provide notification of new forms or tools that may be required.
	 
	 	•	 	Identify a Single Point of Contact (SPOC) within the PA to answer questions.





The NANC shall be consulted at the FCC’s discretion regarding the suggested implementation date to
determine the likely impact on service provider processes and systems (i.e., whether it would be
unduly burdensome or would unfairly disadvantage any service provider or group of service providers
per the PA’s



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obligations and NANP administrative principles). The PA shall also seek input on implementation
dates from service providers that log in to PAS and vendors that interface with PAS.



2.6 Reserved




2.7 Reserved




2.8 Requests for Pooling Information




The contractor shall, upon request, provide information and answer questions regarding
thousands-block number pooling administration processes, procedures, interfaces, and services
within one business day. The contractor shall, upon request, provide new entrants and all other
SPs with assistance in understanding how to implement the procedures and processes used by
applicants to obtain and maintain numbering resources, report utilization and all other obligations
required to be conducted by resource assignees.



2.8.1 Referrals




In addition, the contractor shall provide, within one hour of receipt of a request, information on
how to obtain documents related to pooling, including guidelines, by either referring the requestor
to web sites where the information is available or by providing electronic copies of the
information via e-mail to the requestor.



2.9 Dispute Resolution




Disputes may arise within industry numbering activities and the contractor shall participate in
dispute resolution by providing guidance and/or historical data.



2.9.1 Responsibilities




The contractor shall, in all cases, follow the FCC rules and pooling guidelines that are in effect
at the time that the dispute arises.



The contractor shall be responsible for expenses that are incurred in achieving compliance with any
law, regulation, audit or contract requirements.



2.9.2 Sources of Dispute




These disputes could arise from a variety of sources including the performance of the NANP
activities, from industry forum activities, from conflicting government or regulatory policy
directives or directly from the FCC.



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2.9.3 Involvement




The extent to which the contractor is involved in the resolution of disputes shall depend on the
nature and origin of the dispute.



2.9.4 Process




If a performance problem is identified by a telecommunications industry participant, the contractor
shall notify the FCC and the NANC or its designated oversight committee, of the problem within one
business day. The contractor shall investigate the problem and report back within a period of not
more than 10 business days from the date of the complaint, to the FCC, the NANC and to the
telecommunications industry participant on the results of such investigation and any corrective
action taken or recommended to be taken.



2.9.5 Corrective Action




The contractor, in coordination with the FCC, shall take any necessary corrective action within 30
calendar days of the complaint.



2.10 Audits




2.10.1 Audits in General




In the performance of its numbering administration duties and in meeting its responsibilities, the
contractor may encounter situations that alert it to possible carrier noncompliance with FCC rules
and orders or the industry guidelines that it believes warrants the need for an audit.

In these situations, the contractor shall document its observations and forward relevant
information, which contains the details of the possible infraction, to the FCC or FCC-designated
auditor for disposition.



2.10.2 Audits of Service Providers




The contractor shall provide specific data to the FCC or FCC-designated auditor in order to
facilitate the audit of a service provider.



The contractor shall describe the process to be used to assist the auditor, if requested.



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2.10.3 Guideline Compliance Issues




The contractor may encounter a service provider, the LERG or the NANPA/NPAC that is not in
compliance with FCC rules or orders or industry guidelines.



When a noncompliance situation is suspected, the contractor shall, prior to fulfilling an
assignment request, request additional service provider information from other administrators,
including the NANPA and/or the applicant or from other sources as necessary to determine if the
service provider is compliant with industry guidelines and regulatory rules and directives. The
contractor shall evaluate the information and document its determination if the assignment request
should be granted or denied.



2.10.4 Contractor Audit Obligations




Note that the contractor has “service provider compliance verification obligations” in the same
respect as does the NANPA. This means that they shall fulfill these obligations in a
non-discriminatory fashion in connection with a service provider’s application for resources and,
if necessary, verify compliance prior to fulfilling any block application request.



2.10.5 FCC-Designated Auditor




To facilitate the auditing of carrier compliance with FCC rules and orders and industry guidelines,
the contractor shall provide access to the FCC-designated Auditor and/or the FCC or its designees
to:




	 	•	 	Contractor’s staff
	 
	 	•	 	Books and records and supporting documentation as requested by the FCC or
FCC-designated auditor.





2.10.6 Office Facilities




For a reasonable period of time, the contractor shall provide to the FCC-designated auditor office
space, office furnishings, telephone and facsimile service, utilities, office-related equipment,
and duplicating services that FCC-designated auditors may require to perform audits.



2.10.7 Additional Obligations




The contractor is subject to the audits and records provisions in Section I of the solicitation.



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2.11 Data Security




Because of the proprietary and/or sensitive nature of some information that may be sent to the
contractor, proper security measures shall be taken.



The contractor shall provide proposed pooling administration security measures. These measures
shall be in conformance with Appendix B, Reference 16, FCC Computer Security Program (FCC INST
1479.2).



The contractor is additionally subject to the security provisions in Section H.



2.11.1 Secure Work Area




This includes the establishment of a secured work area with limited access and secured record
retention practices.



2.11.2 Secure Systems




In addition, appropriate security shall be provided for any and all computer systems that contain
number pooling assignment information and proprietary applicant information, including any system
that is connected to any telecommunications network.



2.12 Reserved




2.12.1 Reserved




2.13 Number Portability Administration Center with Assigned States




The following list identifies each of the number portability NPAC regions. The list also contains
the states that are associated with each of the seven NPAC regions in the United States. There is
one Limited Liability Corporation (LLC) that manages the contractual relationship with the NPAC
vendor, and it shall be contacted by the contractor to coordinate interfaces with the NPAC.



MID-ATLANTIC REGION: New Jersey, Pennsylvania, Maryland, Delaware, West Virginia,
Virginia, District of Columbia



MIDWEST REGION: Illinois, Indiana, Ohio, Michigan, Wisconsin



SOUTHWEST REGION: Missouri, Oklahoma, Kansas, Texas, Arkansas



WEST COAST REGION: California, Nevada, Hawaii




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WESTERN REGION: Washington, Oregon, Montana, Idaho, Utah, Arizona, Wyoming, Colorado, New
Mexico, North Dakota, South Dakota, Nebraska, Minnesota, Iowa, Alaska



SOUTHEAST REGION: Kentucky, Tennessee, North Carolina, South Carolina, Louisiana,
Mississippi, Alabama, Georgia, Florida, Puerto Rico



NORTHEAST REGION: Maine, New Hampshire, Vermont, Connecticut, Rhode Island, New York,
Massachusetts



2.14 Industry Inventory Pool



The contractor shall be responsible for all activities associated with the industry inventory pool
establishment and on-going maintenance.



The objective of the industry inventory pool shall be to maintain sufficient blocks of 1,000
numbers to ensure that all participating service providers’ requirements can be met.



2.14.1 Pool Inventory Level



The quantity of thousand blocks that need to be maintained in the inventory pool should be
determined using the following criteria:





	 	•	 	The anticipated assignment rate of thousand blocks from the inventory pool
	 
	 	•	 	No more than a six-month inventory level
	 
	 	•	 	The PA’s analysis on all forecasts filed for each rate area inventory pool




Specifically, the PA must ensure each rate area pool has sufficient quantity of blocks available
for assignment to satisfy the anticipated demand. The anticipated demand shall be determined by the
most recent aggregate NRUF demand and the PA’s analysis of forecast data. In between bi-annual NRUF
submissions, the PA may adjust the inventory level if the actual pool supply of blocks appears to
be insufficient, or if additional information is received, e.g., updated NRUFs.




2.15 Industry Inventory Pool Establishment Timeline



The contractor shall be responsible for developing the inventory pool implementation timeline in
consultation with the industry. This timeline contains all the steps and
dates that participating service providers shall be required to meet in order to implement
thousands-block number pooling in a designated pooling rate area.




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2.15.1 Purpose



The timeline shall specifically define the rate areas that have not established thousands-block
number pooling.




2.15.2 Activities



The timeline shall include the following activities:





	 	•	 	Designation of the pooling rollout schedule 90 calendar days prior to the start of
pooling in a rate area
	 
	 	•	 	First or Supplemental Implementation Meeting
	 
	 	•	 	Forecast Report Date
	 
	 	•	 	Block Protection Date
	 
	 	•	 	Block Identification Date
	 
	 	•	 	Date for completion of the industry inventory pool surplus or deficiency
	 
	 	•	 	Block donation date
	 
	 	•	 	Pool start and block allocation date
	 
	 	•	 	Accounting for all blocks with ten percent or less contamination.





2.15.3 Additional Details



Additional details regarding requirements for establishing the industry inventory pool can be found
in Appendix B, Reference 2, Industry Numbering Committee (INC) TBPAG.




2.16 Block Assignments



Participating service providers shall submit application(s) for block assignment(s) to the
contractor after the rate area inventory pool start date.

The contractor shall:





	 	•	 	Accept, process, and verify the accuracy of all applications for thousands-blocks and
CO Codes in accordance with regulatory requirements and industry guidelines.
	 
	 	•	 	Contact block/code applicant as necessary to gain clarification or additional
information in order to process the application when first submitted.
	 
	 	•	 	Review entire application, identifying all errors and omissions when first submitted.
	 
	 	•	 	Provide information or location of tools and contacts to assist applicants in properly
completing applications for new, change and disconnect requests.





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2.16.1 Application Submittals



Block applications shall be transmittable through the Pooling Administration System (PAS) which can
be found on the vendor’s website, or via email.



In addition, the contractor shall be capable of supporting block application(s) by facsimile.




2.16.2 Block Application Supporting Data



Service providers are required to furnish Months to Exhaust (MTE) worksheets with each growth
application. The contractor shall be responsible for assessing the block applicant’s application
to verify that it meets all requirements in order to have a block(s) assigned.



At a minimum:



1. Block applicants shall be licensed or certified to operate in the rate area, and, if required,
demonstrate that all applicable regulatory requirements have been met (e.g., facilities readiness
criteria).



2. Block applicants shall submit Months to Exhaust (MTE) for telephone numbers (TNs) with growth
block applications.



3. Block applicants shall all have filed a current NRUF for the associated requested rate area
and/or NPA with the NANPA.



4. Block applicants shall be confirmed by the PA with the NANPA that the service provider is in
good standing and that no known ineligibility conditions exist (or are under investigation) in the
pooling area in which the service provider is seeking resources prior to assigning resources to
that service provider.




2.16.3 Source





	 	 	Applications shall be assigned from both contaminated (10% or less) and non-contaminated
inventoried pooled blocks.
	 
	 	 	Contamination occurs when at least one telephone number within a donated thousand block is not
available for assignment to customers of the block holder.




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2.16.4 Applicant Treatment



The contractor shall be responsible for ensuring that blocks are assigned in a fair and
non-discriminatory manner. In addition, information requested from participating service providers
should be kept to a minimum and should be uniform for all block applicants.



The contractor shall time-stamp all applications. All applications must be processed within 7
calendar days. If for any reason an application is suspended, the contractor shall detail the
reasons for such suspension and provide the procedure for escalation to clear the suspension.




2.16.5 Inventory Pool



Block assignments shall be made from NPA-NXX codes assigned to a single rate area inventory pool.
The inventory pool shall be comprised of a rate area boundary, which covers the same geographic
area. Different geographic rate areas shall maintain separate inventory pools.




2.16.6 Rate Area Information




The contractor shall maintain a current listing of designated rate areas selected for pooling
implementation. Therefore the pooling administration system shall be capable of implementing
additional rate areas.



2.16.7 Required Assignment Processing




After the contractor has made a block assignment, the contractor shall enter the necessary
information into the Business Integrated Rating and Routing Database System (BIRRDS) to allow the
Service Provider (SP) to build the necessary block record(s) for LERG update.



The contractor’s ability to interface with the BIRRDS database is dependent upon completing
arrangements with Telcordia Technologies.



The LERG and BIRRDS are registered trademarks of Telcordia Technologies.



2.16.8 Problem Resolution Assistance




The contractor shall also use these and all other records available to the PA to assist the NANPA,
service providers and/or regulators in resolving some customer complaints as the result of call
completion failures, misroutings and/or service outages. Although proprietary data cannot be
disclosed to other parties, the PA will



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provide all other information and referral contacts to requesting parties within a timeframe that
is agreed upon between the PA and the requesting party based upon the urgency of the failure. The
PA may be asked to contact and/or provide proprietary information to the owner of the information
if for example, the only way to contact or view the proprietary information was by the PA
contacting the party and asking them to call and/or cooperate with others who need information that
they themselves can only provide for the purposes of resolving a failure.




2.16.9 Notification




The contractor shall notify the NPAC of all block assignments to ensure that the appropriate
porting activity and industry notification occurs.



2.17 Management of the Pool Inventory




The contractor shall maintain a six-month inventory pool for each rate area in order to meet the
forecasted resource needs of participating service providers.



2.17.1 Forecast




The contractor shall use service providers’ forecast data to size and manage each rate area pool
and shall pass this data on to the NANPA.



Service providers participating in pooling shall submit forecasted demand semi-annually via the
NRUF reporting procedures with the NANPA. NANPA will then forward the service providers’
aggregated forecast to the contractor via the interface with NANPA (see Section 2.20.1).



2.17.2 Data Request Dates




The NRUF data request shall be consistent with the NRUF reporting dates. The contractor shall
request at least semi-annually from the NANPA number resource utilization and forecast NRUF data
submitted by service providers pursuant to the FCC’s mandatory reporting requirement.



2.17. 3 Forecast Analysis




The contractor shall perform an analysis on all forecasts filed for each rate area inventory pool.



This analysis shall be used by the Pool Administrator to ensure that there are adequate blocks
available to meet the expected applications from participating service providers in each rate area
pool inventory.



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2.17.4 Reports




The contractor will provide aggregated block holder forecast data for each pool to the NANPA for
consideration in NPA relief and NRUF reporting activities.



Regulatory authorities may request access to pool data.



2.18 Replenishment of the Pool Inventory




The contractor is responsible for monitoring each rate area pool and maintaining no more than a
six-month supply of assignable thousands-blocks (industry level inventory) in each rate area pool.
The aggregate SP forecast submitted during each NRUF cycle, combined with the PA’s analysis of the
forecast, is to be used to determine the appropriate level.



When the contractor first realizes that the amount of inventory in each rate area pool may — in
the future — fall below the project six month forecast, the contractor will begin the
Replenishment Process in accordance with the INC TBPAG.



The contractor’s efforts will include — but not be limited to:




	•	 	Send emails to SPs in the affected rate area pool and request voluntary donations






	•	 	Check with SPs who have a forecast on file for the affected rate area to see if one is
qualified to become a LERG Assignee — provided the aggregated demand for blocks in the pool
meets the MTE/utilization requirements.





2.19 Resource Reclamation




The contractor shall be responsible for initiating the reclamation of assigned blocks that have not
met the required criteria to retain the assigned block.



2.19. 1 Criteria for Reclamation




Specific criteria for block reclamation can be found in the INC guidelines (Appendix B, Reference
2, Industry Numbering Committee (INC) TBPAG).



2.19. 2 Administrative Responsibilities




At a minimum, the contractor shall be responsible for:




	 	•	 	Applying the criteria to any blocks subject to reclamation




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	 	•	 	Clarifying any alleged non-use or misuse of an assigned block
	 
	 	•	 	Notifying the service provider that a block is subject to reclamation using the form in
Appendix B, Reference 2, TBPAG, Attachment 5/Part 5, and that the block will be available
shortly for reassignment
	 
	 	•	 	Entering disconnect information into BIRRDS.
	 
	 	•	 	Notification to the NPAC
	 
	 	•	 	Reserved
	 
	 	•	 	If appropriate, notify and coordinate reclamation efforts with the NANPA and
appropriate regulatory bodies.





2.20 Interfaces with Service Providers, NANPA, NPAC Vendor, BIRRDS/LERG Vendor, Regulatory
Agencies, and the Media



The contractor shall interact with the NANPA, the NPAC vendor, the LERG vendor, and with each
service provider participating in thousands-block number pooling. The contractor also shall also
interact with the news media, as well as state and federal regulatory bodies concerned with
numbering matters. These interfaces are depicted in Figure 1.



Information and data shared with the news media shall be factual and previously made known to the
industry, and regulators prior to disclosure.



Refer to Appendix C for current contact information for the NANPA, NPAC and BIRRDS/LERG vendors.



The contractor shall provide the following constituency interfaces:



	 	 	 
	Constituent	 	Interface
	Service providers

NPAC Vendor

NANPA

BIRRDS/LERG Vendor

Regulatory agencies

Media & general public


	 	Web, email, facsimile

Email, facsimile

Email, facsimile, mechanized interface

Web, dial-up, email

Web, email, facsimile

Web, email, facsimile






More detailed discussion of the duties and interactions with other constituents can be found
elsewhere in this document (Appendix B, Reference 2, Industry Numbering Committee (INC) TBPAG.)



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The arrows depict the Pooling Administrator’s data flow arrangements.



Figure 1. Thousands-Block Pooling Interface Arrangements




2.20.1 Interface with NANPA




The interface will be between the PAS and NAS (See Section 3.1.5 for specific transitions this
interface must provide). The interface will be used to forward service providers’ NXX requests
(and those made at the behest of the contractor) to NANPA, to receive NXX assignments consequently
made by the NANPA, and to receive from NANPA the NRUF forecasting and utilization data for each
pooled rate area based on information submitted by each pool participant.



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2.20.2 Interface with the BIRRDS/LERG Vendor




The contractor shall have access to BIRRDS to perform its administrative functions. The BIRRDS’
interface shall be web or dial-up modem access. The interface shall be used to enter data into the
BIRRDS for pooled block assignments. (The LERG is the output product of data entered into BIRRDS.)
This interface shall also be used to view NPA-XXX-X data, as needed. The contractor shall make
arrangements directly with Telcordia for BIRRDS access and to also obtain the LERG.



2.20.3 Interface with the NPAC Vendor




The NPAC vendor interface shall be email, or any other interface which the contractor and NPAC
Vendor shall agree upon and obtain approval on from the FCC. The interface shall be used to notify
the NPAC vendor about blocks that are being assigned, and to receive acknowledgement from the NPAC
vendor that the block assignment information has been received. It shall also be used to receive
notification from the NPAC vendor that it has broadcast the block assignment data.



2.20.4 Interface with Service Providers




This interface shall have several forms. One interface shall be the same as the service
provider/NANPA interface; it shall be used to receive NXX code requests and to send NXX assignments
in a relay between the NANPA and a service provider.



Any or all of the following interfaces may also be necessary, depending on the particular service
provider with which interaction is taking place and thus shall be made available: web, email, and
facsimile. For example, these interfaces would be used to receive block requests and block
donations from the service provider, to send block assignments and requests for block recovery, to
notify the service provider when it is to be a pooled NXX code holder or that a pooling related
LERG update is completed.



See Figure 2 for the thousands-block application process.



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Figure 2. Thousands-Block Applications Process (Notational)




2.20.5 Interface with Regulatory Agencies




This interface shall be by web, email, voice, facsimile or U.S. mail. For example, the interface
may be used to provide a regulator aggregated forecast and utilization data for a pooled area.



The contractor may also be called upon to testify in regulatory hearings. In these cases the
contractor shall ensure that their testimony is specific to the scope and requirements of this
contract.



2.20.6 Interface with the Media




The contractor shall prepare press releases and speak to the public in matters relating to
thousands-block number pooling upon coordination with the FCC (as defined in Section H). This shall
include the creation and maintenance of a publicly available web site for this purpose. This
requires that the contractor retain personnel with public relations skills (e.g., the ability to
explain complex number pooling issues to the media and the public consistent with industry
positions on numbering issues).



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2.21 Reports




The contractor shall provide a monthly report to the FCC on thousands-block pooling assignments.
The report shall include for each rate center and NPA the number of assignments completed, the
number of applications suspended in excess of 7 calendar days, the number of denials and the
percentage of suspended applications.

The contractor shall provide semi-annual reports to the FCC and the NANPA on the status of each
rate area inventory pool. These reports shall include explanations for rate areas where there are
no numbering resources in the inventory pools. These reports shall coincide with the NRUF reporting
dates and shall contain sufficient forecast and utilization information for the FCC and the NANPA.



The contractor may also be called upon to produce aggregated NPA rate area pool status reports for
various state and federal regulatory agencies.



2.21. 1 Annual Report




The contractor shall provide an Annual Report that shall be published annually to report on the
status of pooling and pooling administration. The annual report shall also be reviewed during the
NANC annual performance review process.



The annual report shall contain at a minimum, but not be limited to:




	 	•	 	Brief Description of the PA
	 
	 	•	 	Highlights/significant milestones reached during previous year
	 
	 	•	 	Identification of existing and potential pooling areas
	 
	 	•	 	Aggregated total by pool of the service providers participating in the pooled area
	 
	 	•	 	Forecast results, as well as a review of forecasts vs. actual block activation in the
past
	 
	 	•	 	System and performance metrics
	 
	 	•	 	Status of required transferable property
	 
	 	•	 	Industry issue identification/feedback
	 
	 	•	 	Volume of reports produced aggregated by regulatory agency, NANC, NANPA, and service
providers
	 
	 	•	 	Additional informational offerings.





The Annual Report shall also be made available on the PA web site.



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2.21. 2 Pooling Matrices Report




The contractor shall be required to complete a pooling matrices report that contains pooling
information to be used in assessing the status of pooling by NPA/Rate Area. An illustration of
such a matrix is included in Appendix D. This form and its content are subject to change and shall
be completed by the contractor quarterly and forwarded to the FCC.



2.21. 3 Report and Document Distribution




Requested information and reports for external distribution shall be distributed within one
business day after receipt of the request). The pooling administration system shall be capable of
quick processing of raw data into report format to ensure timely disbursement.



2.22 Performance Measurements (Also see Required Performance Metrics in 5.0)




There are several ways that performance will be measured. Each derives input from different
sources and, therefore, no single item should be considered of greater or lesser value than the
others.



2.22.1 Assessment Period




On at least an annual basis, the FCC or its designee shall formally assess the performance of the
contractor.



2.22. 2 Remedial Action




The contractor shall be required to implement any remedial action to correct any identified
performance problems within 30 calendar days.



2.22.3 Pooling Administration Quality Assurance (QA)




The performance monitoring process shall include, but not be limited to, internal, documented
performance monitoring mechanisms to be developed and implemented by the contractor and made
available to the industry through the FCC. The contractor’s QA plan, required following contract award, shall follow the format, where
applicable, of Appendix B, Reference 21, IEEE Standard for Software Quality Assurance Plans.



The contractor is required to have its representative(s) participate in a monthly call with the
NANC or its designated oversight working group. The primary activities will



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be to review (1) quality assurance performance monitoring metrics and measurements, (2) complaints,
(3) new developments impacting the availability of resources (4) FCC and/or NANC reports formats
and contents and (5) corrective action plans to resolve deficiencies in performance and/or
complaints.



2.22.4 Contractor Performance Metrics




The following metrics are important to the industry and also ensure parity between requirements for
the contractor and similar functions performed by other contractors for number administration.
This information shall be posted on the vendor web site because it does not contain any proprietary
confidential statistics.



2.22.4.1 Trouble Tickets/Outages





	•	 	Quantity Filed — Opened






	•	 	Quantity Resolved — Closed






	 	•	 	Quantity Due to SP Deficiency/Misunderstanding






	•	 	Quantity Opened Due to PA Deficiency






	 	•	 	Quantity Opened by SPs related to System Performance
	 
	 	•	 	Quantity Under Corrective Action Older than 30 calendar days.
	 
	 	•	 	Quantity due to User problem with accessing information






	 	•	 	Due to Web Site
	 
	 	•	 	Due to Pooling System
	 
	 	•	 	Due to Contractor ISP






	•	 	Total quantity of trouble tickets opened and closed for the month, with both the actual open time for each ticket and
the average open time for all tickets.






	•	 	Quantity of System Outages Notifications to all participants and regulatory agencies





2.22.4.2 Change Order and PAS Notifications





	•	 	Changes initiated or modified Requiring Functional Impact Analysis






	 	•	 	numbering resource plans administrative directives
	 
	 	•	 	assignment guidelines






	•	 	Written Notice of Changes Summarizing Potential Impact upon
Service and Cost to be sent to Contracting Officer




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2.22.4.3 Communications





	•	 	Phone Calls






	 	•	 	Received
	 
	 	•	 	Not Returned by Next Business Day






	•	 	General inquiries or questions made outside the normal business
hours Not Returned by Next Business Day





2.22.4.4 Forecasting data on a per-state basis





	•	 	Quantity of Rate Center Pools






	•	 	Quantity of NXXs Applied for by SPs for Pool Replenishment






	•	 	Quantity of Rate Centers with Less than a 6-month supply





2.22. 4.5 Reporting





	•	 	Annual Report






	•	 	Quarterly Pooling metrics report






	•	 	Bi-annual Forecasted demand report.






	•	 	Rate area inventory pool report.






	•	 	Pooling matrices report.






	•	 	Monthly report to the FCC on thousands-block pooling assignments.






	•	 	Monthly report to the FCC on system performance.






	•	 	Monthly report to the FCC on staffing.






	•	 	Provide ad hoc reports as requested.





2.22.4.6 Application Processing on a monthly basis





	•	 	Total applications processed






	•	 	# of applications not processed in 7 calendar days






	•	 	# of block assignments made






	•	 	# of change requests to existing blocks






	•	 	# of requests to cancel






	•	 	# of block disconnect requests






	•	 	# of block requests denied






	•	 	# of blocks reclaimed






	•	 	# of block reservation requests





2.22.4.7 Reserved




2.22.4.8 Reserved



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2.22.5 Events




Monitoring of contractor performance shall include performance of tasks in accordance with
performance measurements established in this Requirements Document and any associated numbering
resource assignment guidelines established by the INC and appropriate regulatory bodies.



2.22.6 Additional Input




The annual assessment process shall not preclude telecommunications industry participants from
identifying performance problems to the contractor and the FCC as they occur, and from seeking
resolution of such performance problems in an expeditious manner.



2.23 p-ANI Administration Requirements




The contractor shall serve as the interim Routing Number Authority (RNA) for pseudo Automatic
Number Identification (p-ANI) codes used for routing emergency calls. A p-ANI code is a number,
consisting of the same number of digits as Automatic Number Identification (ANI),that is not a
North American Numbering Plan telephone directory number and may be used in place of an ANI to
convey special meaning to the selective router, public safety answering point, and other elements
of the 911 system. The contractor must perform the p-ANI administration function in accordance
with the North American Numbering Council’s (NANC’s) Revised Interim Guidelines for p-ANI
administration (See Appendix E), dated December 5, 2005, as modified in accordance with the
following:




Section 3.3 of the Interim Guidelines states that Part 52 of the FCC’s rules (which governs
numbering) does not apply to p-ANI except as provided in the Interim Guidelines. The contractor
shall not follow this section. Until the Commission determines that Part 52 does not apply to
p-ANI or makes some other ruling on the topic, the contractor is required to operate consistently
with the requirements of Part 52. Accordingly, an entity seeking p-ANI codes from the contractor
must have appropriate authority to access numbering resources in general. The entity must be
licensed or certified by the FCC or a state commission to operate as a telecommunications carrier
and must provide the contractor with evidence of such authority. Thus “Eligible Users” as defined
in the Interim Guidelines, shall be no broader than indicated in this paragraph. Furthermore, the
contractor may assign p-ANI codes to VoIP service providers that can provide such evidence of
carrier status as well as to carriers that provide wholesale 911 related services to VoIP service
providers.



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The contractor shall serve as the interim RNA until such time as a permanent p-ANI solution is in
place. At that time, the interim RNA will become the permanent RNA and will perform the p-ANI
administration function in accordance with permanent guidelines adopted by the NANC and approved by
the Commission.



Section 3




Pooling System Requirements




3.1 Description




The contractor shall either build and maintain a pooling administration system (PAS), or use and
maintain the current PAS, which will be transitioned to the contractor. This system shall include
appropriate security measures for confidential data and accessibility for all service providers to
their own information through an appropriately secured mechanism. These security measures shall be
described in the contractor’s Security Plan.



The Pooling Administration system shall include:




	•	 	All thousand blocks contained in each industry inventory pool






	•	 	Block assignment and contamination status






	•	 	Whom Blocks are allocated to






	•	 	All rate areas per NPA






	•	 	Local and NPA specific dialing requirements






	•	 	Reclamation processing






	•	 	User Profiles and electronic signature verification






	•	 	Electronic application and document tracking.











3.1.1 Confidential Treatment




Per Appendix B, Reference 2, Industry Numbering Committee (INC) Thousand Block (NXX-X) Pooling
Guidelines, service provider specific data submitted to the contractor shall be treated as
confidential.



Any data published by the contractor shall be aggregated for presentation.



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3.1.2 Data Integrity




Furthermore, the contractor shall ensure that data/information shared publicly is factual in nature
and findings and their underlying assumptions that are unexpected or significant are first reported
to regulatory authorities and the NANC prior to public disclosure.



3.1.3 Automated Data Filing Capabilities




The contractor shall support legacy data filing protocols between service providers and the PA.



Except as noted, the pooling administration system shall offer a web interface and allow for
automated data input for thousand block/full NXX applications and other data needed for the
processing of SP applications.



This automated capability shall permit service providers to forward pooled application data for the
following forms from Appendix B:



Reference 2, INC TBPAG





	•	 	Attachment 1/Part 1A, including General Application Information






	•	 	The Part 1A will include a section for remarks/comments so that an SP can include any
pertinent information that is not listed anywhere else on the form.






	•	 	Any Block Transfer request will have the Attachment 2/Part 1B available online for the SP
to complete with the transfer request.






	•	 	Any request for a full NXX does not need to have the Attachment 2/Part 1B associated with
the request since no Location Routing Number (LRN) is needed for a full NXX.






	•	 	Attachment 2/Part 1B — NPAC Block Holder Data






	•	 	Attachment 4/Part 4 — Confirmation of NXX-X Block In Service






	•	 	Appendix 1 Thousand Block Forecast Report






	•	 	Appendix 2 Thousand Block Donation Report






	•	 	Appendix 3 Thousand Block Months to Exhaust (MTE) Certification Worksheets — TN Level (MTE
for TN) Worksheet






	•	 	Appendix 4 Thousand Block Number Pooling Months to Exhaust (MTE) Certification — 1000
Block Level (MTE for Block) Worksheet





Reference 7, INC COCAG





	•	 	Part 1 — Request for NXX Code Assignment






	•	 	Part 3 — Administrator’s Response/Confirmation










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	•	 	Part 4 PA — Confirmation of Code In Service (Submitted by the Pooling Administrator)





3.1.4 Automated Data Output Capabilities




The contractor shall accommodate automated data output via File Transfer Protocol (FTP) to service
providers when transmitting data from Appendix B, Reference 2, INC TBPAG, Attachment 3/Part 3, and
other industry forms/data or reports.



The contractor shall ensure that the system is capable of the following items:




	 	•	 	Denied requests will generate a Part 3 with all of the information pertaining to the
specific request listed and the reason for the denial in the remarks field of the Part 3.
	 
	 	•	 	OCN names are current as published in the LERG. This will ensure that any changes due
to merger/acquisition are reflected in the system automatically. SPs will not have to
notify the PA of the changes.
	 
	 	•	 	All request information is viewable on the screen when the SP is submitting a request
(e.g.. fields should allow for all characters to be viewed on the working screen)..
	 
	 	•	 	Give SPs the option of requesting different effective dates on various blocks of a
multiple block submission. This will help SPs when the Part 4s are due.
	 
	 	•	 	For system generated emails on block submissions, include the PAS Tracking Number as
part of the subject line. This will help SPs identify which request the email pertains
to.





3.1.5 Mechanized Interface with NANPA




The contractor will work with the NANPA to establish within six months from the beginning of the
term of this contract, a functional mechanized interface between the two administration systems,
PAS & the NANP Administration System (NAS), that allows for the passing of information between the
two administration systems and where appropriate, from SPs to the NANPA via the PA administration
system and vice versa.



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The interface shall at a minimum provide individually for each of the following transactions:




	 	•	 	non-pooled NXXs in pooling areas
	 
	 	•	 	LRN/LERG Assignee
	 
	 	•	 	NXX Voluntary Return/Abandoned Code Reassignment
	 
	 	•	 	Part 3
	 
	 	•	 	Part 4
	 
	 	•	 	NRUF “pooling” Forecast
	 
	 	•	 	Aggregate pool MTE/Util
	 
	 	•	 	Red Light Rule daily listing
	 
	 	•	 	SP status and eligibility to be assigned resources
	 
	 	•	 	LRN Forecast
	 
	 	•	 	full NXX applications (see Section 3.1.3, Reference 3 above),
	 
	 	•	 	receipt by the PA of the NANPA Part 3 for full NXX assignments in pooling,
	 
	 	•	 	SP forecast information provide to NANPA via the NRUF process,
	 
	 	•	 	receipt by the PA of the “Red Light Rule” listing on a daily basis,
	 
	 	•	 	PA forecast assessments, etc.





3.1.6 Alternative Data Capabilities




The contractor shall support fax and email submissions related to thousands-block documentation
(e.g., applications, forecast reports, etc.).



3.2 Characteristics




The pooling administration system shall utilize electronic commerce type functionality.



The system shall allow efficient user interaction and file transfer.



3.3 System Reliability, Availability, Capacity, and Performance




The pooling administration system shall possess high reliability and allow for economical and
efficient system expansion.



The pooling system shall, at a minimum, adhere to the following availability and reliability
requirements:




	 	•	 	Available 24 hours, 7 days a week
	 
	 	•	 	Availability shall meet or exceed 99.9% of scheduled up time




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	 	•	 	Unscheduled maintenance downtime per any 12-month interval shall be less than nine (9)
hours
	 
	 	•	 	The mean time to repair (MTTR) for all unscheduled downtime per any 12-month interval
shall be less than one hour during core business hours and 4 hours for non-core business
hours
	 
	 	•	 	Scheduled maintenance downtime per 12-month interval shall be less than 24 hours.





The pooling administration system design shall, at a minimum, provide:




	 	•	 	Hardware fault tolerance that shall be transparent to users
	 
	 	•	 	Duplexing of all major hardware components for continuous operation in the event of
system hardware failure including loss of AC power up to eight hours
	 
	 	•	 	If the system becomes unavailable for normal operations due to any reason, including
both scheduled and nonscheduled maintenance, service providers shall be notified of the
system unavailability
	 
	 	•	 	Whenever possible, the notification shall be made via email— except for the mechanized
interface with NANPA which will be system to system as necessary. When this is not
possible, the contractor shall notify users via facsimile broadcast.





3.3.1 Reserved




3.4 System Location




The physical location of the pooling administration system facility shall be at the discretion of
the contractor. The only limitation is that the facility shall be within the continental United
States (CONUS).



3.5 System Facility




3.5.1 Facility Characteristics




If the pooling administration system is located within a larger facility, space allocated to the
system shall have the following characteristics:




	 	•	 	Be dedicated entirely for pooling use
	 
	 	•	 	Be a distinguishable area, separate from other parts of the facility by use of secure
access points
	 
	 	•	 	Be contiguous space so that all pooling administration system personnel are physically
located within the same secure area




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	 	•	 	Provide sufficient backup power to maintain operation through electrical outages of at
least eight hours.





3.5.2 Facility Planning




The facility specification shall include square footage and work space layouts for each pooling
administration system staff member.



3.5.3 Reserved




3.6 System Maintenance




The details of a proposed system maintenance schedule will be provided in the contractor’s
Maintenance Plan.



3.7 System Security




The contractor shall maintain and enforce physical security procedures that conform to the
requirement to maintain confidential and proprietary
information.



The details will be provided in the contractor’s Security Plan.



3.8 System Inspection




The FCC, with or without notice to the contractor, shall have the right to make visits to the
pooling system to review safety/security requirements.



If any safety and physical security procedures related to the pooling administration system do not
comply with those specified, the contractor shall correct such noncompliance within 10 business
days. Failure to correct such deficiencies may result in termination of the contract.



The contractor shall: (i) implement corrective measures, and (ii) give notice of such
implementation to the FCC and the FCC may make one or more follow-up visits to the affected data
center, as necessary, to confirm the deficiency has been rectified. The FCC’s rights under this
paragraph shall not in any way limit the FCC’s to visit the data center for reasons other than a
safety/security visit.



The system inspection shall include, but not be limited to, sub-contractor facilities,
telecommuting employees of the contractor or subcontractor(s), contractor or subcontractor
maintenance organizations or individuals on traveling status with access to the contractor’s
pooling system.



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3.9 Web Site




The pooling administration system shall contain a web support design that simulates the design of
the user profile, block application and forecast data reporting forms contained in Appendix B,
Reference 2, INC TBPAG.



The web site shall contain help information consisting of, at a minimum, the following:
application-specific help information, pooling Frequently Asked Questions (FAQs), and an email link
to the contractor as well as contact information (including telephone numbers) for all appropriate
staff members.



3.9.1 Availability and Access




The web site shall be available 24 hours per day, 7 days a week.


The web site shall be able to support up to 600 simultaneous users with an average holding time of
0.5 hours.



3.9.2 System Responsiveness




Rapid response shall be required when accessing the web site. The contractor shall provide a
system such that a 56 KBPS modem-equipped user will be able to view the complete home page in less
than 8 seconds 95% of the time over any 12 month period.



If a user is experiencing greater than 12 seconds to view the complete home page, the contractor
system shall have the capability to sense this condition. The contractor shall open a trouble
ticket to investigate whether the problem is between the web site and the Internet Service Provider
(ISP) or is in the pooling system. If the user reports to the help desk a problem with accessing
information on either the web site or the pooling system, a trouble ticket shall be initiated to
determine if an “out of service” condition exists.



3.9.3 Out-of-Service




The pooling administration system and the associated web site shall be operational 99.9% of the
time over any 12-month period, excluding scheduled maintenance. The contractor’s inability to
deliver services to this level shall be deemed “out of service.” This figure excludes problems due
to the customer’s network or equipment.



If any “out of service” condition exists cumulatively for 2 hours (or more) in any 24-hour period,
as evidenced by a user trouble report to the contractor, the contractor



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shall provide an out-of-service credit to the FCC in an amount equal to 1/30th of the
previous month’s charge for the month in which the outage occurred.



All scheduled maintenance activities shall occur during non-core business hours, shall require
prior approval of the FCC, and shall not exceed a four-hour period unless approved by the FCC.



The contractor system shall be capable of pinging its ISP(s) every five seconds to confirm that the
round-trip latency is less than or equal to 10 milliseconds. If the latency is greater than 10
milliseconds, the connectivity between the web site and ISP(s) shall be considered out of service
and a trouble ticket opened.



3.9.4 Out-of-Service Notification




The contractor shall be the point of contact for system recovery. The contractor shall be capable
of distributing system status and outage reports to all registered
users.

All scheduled maintenance activities shall be approved in advance by the FCC prior to commencing
the activity. Once the FCC has approved the scheduled maintenance activity, the contractor shall
provide notification to all registered users as to when the activity will begin and end, as well as
the impact on the users.
In addition, the contractor shall notify and report to all pool participants and regulatory
agencies of an unscheduled system shutdown or failure.



3.9.5 Updates




The web site shall contain current information. The rate area inventory pool information should
have no greater delay than 15 minutes between assignments and web site posting of updates.



3.9.6 Web Site Help




The pooling administration web site shall contain help screens consisting of, at a minimum, the
following: pooling FAQs, search capability, an email link, and contact telephone number(s) for the
help desk, voice and facsimile.



3.9.7 Support and Maintenance




The contractor shall maintain a web site with application-specific, help information that is
constantly being improved, added to, and updated. This knowledge base and other pooling FAQs
content for each web application shall be updated at least weekly.



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3.10 Reserved




3.11 System Report Administration




The pooling administration system shall be capable of generating and distributing reports to all
requesting users who are entitled to receive reports. The full set of reports will be described in
the contractor’s Management Reporting Plan.



3.11.1 System Reports




The system shall be capable of producing the following reports with flexible search functionality
(i.e., independently by OCN, State, NPA or any combination of these data elements):




	 	•	 	Donated Block Report — detailing what an SP has donated to pooling. Details will
include NPA-NXX-X, status, rate area, SP name, contaminated? (Y or N), Active and
Portable? (Y or N), AOCN, Switch CLLI and the effective date of the donation.






	•	 	Part 1A Report — detailing block submissions including state, PAS Tracking Number, type of
request, OCN, submission date, Part 3 issue date, disposition, and the NPA-NXX-X assigned.












	•	 	Part 4 Submitted Report — detailing what blocks (NPA-NXX-X) have been put in service by an
SP. The details will include the PAS Tracking Number, the NPA-NXX-X assigned, disposition,
the effective date, the in service date, OCN and rate area.
	 






	•	 	Assignments Needing Part 4 Report — detailing what blocks (NPA-NXX-X) have not been put
into service by an SP. The details will include the PAS Tracking Number, the NPA-NXX-X
assigned, OCN, Part 4 due date, effective date.





3.11.2 System Report Validation




The system shall validate the accuracy of report contents prior to any distribution.



3.11.3 Help Desk




The contractor shall provide a help desk with a toll free phone number to assist with
interpretation of any system problem.



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The contractor shall: (1) report problems with the web site, facsimile, voice mail or email; for
each problem the help desk will open a trouble ticket; (2) receive and transmit trouble tickets
concerning communications problems with NANPA, NPAC vendor or the LERG vendor; (3) require that
each trouble ticket be time stamped with a minute accuracy and stored for recall for up to two
years; (4) require that once a trouble ticket is closed, the originator of the trouble ticket shall
be notified of disposition of the problem; (5) summarize the quantity and type of trouble tickets
opened and closed during the year in the annual report; (6) require the help desk to assist
customers to fill out applications or reports or to gain access to other authorized FCC or industry
information; (7) require that if out-of-service conditions exists, the time stamped on the trouble
ticket shall be used as the time for the start of the out-of-service period; when the
out-of-service condition has been cleared and the originator of the trouble ticket notified, the
time stamped on the last update of the trouble ticket shall be used as the end of the
out-of-service period.



3.11.4 Report Distribution




Reports generated by the pooling administration system shall be capable of being distributed and
updated in a timely manner using an electronic mechanism so that distribution and any necessary
notifications are automatic. This distribution system shall also support and maintain an exploder
list that provides automatic signup for notification distribution.



Reports shall be distributed by paper and facsimile when requested.



3.12 System Testing




The pooling administration system shall participate in any pooling test deemed appropriate by the
FCC to ensure the efficacy of the national pooling guidelines, any standards that are referenced or
cited in any of the documents in Section 1.2 of this document or any standards that are offered in
contractor’s proposal. For example: Internet Engineering Task Force (IETF) interface standards for
IP, or numbering plan standards, like ITU E.164.



The testing will ensure the efficacy of the uniform pooling resource guidelines, interfaces and
standards. The contractor shall develop and implement a System Acceptance Plan following the
format, where applicable, of Appendix B, Reference 23, IEEE Standard for Software Test
Documentation.



3.12.1 System Test Plan




Prior to full pooling administration system implementation and turn up, the contractor shall
provide testing of the pooling administration system in anticipation of the




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system acceptance test. This testing shall contain a timeline and specific pooling administration
system elements to be tested.




3.12.2 System Test Results



Upon completion of the pooling administration system acceptance test, the contractor shall inform
the FCC of the results.




3.13 System Acceptance



Final approval of the system shall be dependent on successful execution of the System Acceptance
Plan, which shall include a System Test Plan. The System Acceptance Plan shall be successfully
completed within 90 calendar days of the contract award.




3.14 System Processing Acknowledgement



The pooling administration system shall be capable of generating an acknowledgement to the
submitter with a 56 KBPS modem within 8 seconds 95% of the time over any 12 month period when a
block application or other document and report has been submitted.





3.15 User Logon System



Upon receipt of an approved request form, the system shall be able to support access to certain
pooling administration system data with a unique logon ID and password.




3.15.1 Logon System Access



Formal access shall be initiated upon receipt of a completed logon ID request form having the
proper signature approvals from the requesting organization.




3.15.2 Logon System Approval



After access approval, the contractor shall assign a unique logon ID and password to the user.




3.15.3 Logon System Security Level




The user’s security requirement sets the correct level of record access and system capabilities.
For forms and reports requiring an applicant signature, a valid logon ID and password shall be
considered tantamount to an applicant signature. (For



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facsimile submissions, actual signed
documents must be submitted in parallel by U.S. mail.)



3.15.4 Reserved




3.15.5 Logon System Problems




Users experiencing problems in obtaining a logon ID shall contact the contractor for resolution.
The contractor shall attempt to resolve all problems in real time.



3.15.6 User Access Permission Classes




The contractor, using the pooling administration system, shall be responsible for assigning new
users the appropriate security permission class. The contractor shall exercise appropriate control
over access to all records, and ensure that users are only allowed access to the appropriate data.



A system that establishes various classes of user access shall be developed by the contractor.



3.15.7 User Functionality




An authorized user shall be able to invoke, at a minimum, the following functionality to query the
data contained in and data submitted to the pooling administration system:




	 	•	 	Rate area pool inventory data — Users shall be able to query data by Rate area only,
NPA only, or both Rate area and NPA. These data queries shall allow the user to specify
assigned blocks only, available blocks only, or both assigned and available blocks.
	 
	 	•	 	Block applications — Forms shall be available. Users shall be permitted to save
partially completed applications, which will be accessible during future system log-ins.
	 
	 	•	 	Block reservations — Users shall be able to reserve block(s) pending regulatory
approval of “safety valve” requests.
	 
	 	•	 	Previously filed application materials pertaining to the specific user — Users shall
have the ability to modify a pending request, provided the PA has not starting processing
the request.
	 
	 	•	 	System email responses to application requests shall clearly identify the response, and
not contain generic “subject lines”.
	 
	 	•	 	User profiles shall provide the ability for users to specify “carbon copies” on system
responses to multiple users.




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FCC Contract No. CON07000005





	 	•	 	Users shall be able to retrieve data on a read only basis, but shall have the ability
to download query report data to Excel spreadsheets.





3.15.8 Reserved




3.16 Unauthorized System Access




In the event contractor becomes aware of an unauthorized access to the Pooling Administration
System, or user data, the contractor shall immediately: (i) notify the FCC and the applicable
user(s) by email; (ii) investigate the unauthorized access; and (iii) subject to reasonable access,
security, and confidentiality requirements, provide the FCC, users, and their respective designees
with reasonable access to all resources and information in the contractor’s possession as may be
necessary to investigate the unauthorized access.



The FCC shall have the right to conduct and control any investigation relating to unauthorized
access as it determines is appropriate.



3.16.1 Data Security




Complete information describing the security mechanisms used to prevent unauthorized access to its
computers and telecommunications equipment, including internal polices, procedures, training,
hardware and software, etc., will be furnished in the contractor’s Security Plan.



3.17 System Disaster Recovery




A disaster recovery process shall be developed to restore the pooling administration system within
two business days.



A detailed Disaster/Continuity of Operations Plan, following the format, where applicable, of
Appendix B, Reference 22, NFPA 1600 Standard on Disaster/Emergency Management and Business
Continuity Programs, is required following contract award.



3.17.1 Recovery Costs




In the event of a disaster, the contractor shall cover all costs associated with rebuilding or
recovering the applications systems, records, and related information that existed prior to the
disaster.



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3.17.2 System Backup




Backup files shall be stored off site and generated at least daily. Files shall be retained on
line for two years and archived for five years.



3.17.3 System Outage Notification




The contractor shall notify all participants and regulatory agencies of all system outages and
system changes that directly affect the support of pooling administration functions.



3.18 Non-Performance




Within ninety days of contract award, the contractor shall ensure that the pooling system will be
compliant with the System Implementation Plan and System Documentation Plan, industry guidelines,
and contractor duties enumerated herein, and other industry/regulatory documents.



3.18.1 Final Acceptance




Final acceptance of the system shall be dependent on successful execution of the System Acceptance
Plan.



3.18.2 Reserved




3.18.3 Reserved




3.19 System Documentation




The Contractor shall, within 90 calendar days of the contract award, according to the System
Documentation Plan, provide the FCC Contracting Officer for approval with copies of:



User documentation consistent with Appendix B, Reference 20, IEEE Standard for Software User
Documentation.



System documentation in sufficient detail to guide normal operations, system and application
software upgrades, application modifications, and host ports.



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3.20 Pooling System and Equipment Transfer to Successor




The contractor shall transfer in the case of termination or at the expiration of the term of
administration to the FCC or designee, all hardware and software used in conjunction with the
pooling administration system. This means that everything transfers, including all items attached
to the pooling administration system.



This pooling system transfer is additionally subject to the termination and continuity provisions
in Section H.



Any other equipment or contracts associated with the pooling administration day-to-day operation
shall transfer. This shall include but is not limited to:




	 	•	 	The system and all its supporting documentation
	 
	 	•	 	All software and intellectual property
	 
	 	•	 	All hardware
	 
	 	•	 	Computers and related equipment
	 
	 	•	 	Other peripheral devices
	 
	 	•	 	All pooling records both current and stored.
	 
	 	•	 	Also see Section 1.1 and Appendix A of Attachment ?, Transition Plan.





3.20.1 Transfer Efficiency




The transfer of such physical property shall be performed in a manner that shall ensure an
efficient and orderly transition of the pooling administration system and associated equipment to a
successor’s environment in a fully operational state.



3.20.2 Reserved




3.20.3 Technical Support




After the period provided in the services continuity clause in section H (52.237-3), if requested,
the contractor shall provide at least 15 working days, but up to 45 working days over a six-month
period, of technical support to ensure a smooth transition of the system.



3.20.4 Documentation




The contractor shall provide the FCC with copies of all documentation specified in the System
Documentation Plan.



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3.20.5 Transition Plan




Prior to contract termination and at the written request of the Contracting Officer, the contractor
shall provide a detailed plan for an efficient and orderly transition. This transition plan shall
follow the format, as applicable, of Appendix B, Reference 24, Software Transition Plan (STrP).
The Transition Plan shall be submitted within 90 days of receipt of request.



3.20.6 Reserved




3.20.7 System and Equipment Ownership




The system and equipment shall transfer with lien-free title to the FCC or the FCC’s designee,
without charge.



3.21 System and Equipment Inventory




Inventory data (hardware model, serial numbers and descriptions) on equipment shall be reported as
part of the contractor’s annual reporting requirements, as well as any upgrades or replacements,
including the license numbers of any Commercial Off-the-Shelf (COTS) software.



3.22 Reserved




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FCC Contract No. CON07000005




Section 4




Contract Data Requirements List (CDRL) (Deliverables)




All CDRLs shall be approved by the FCC.



4.1 Reserved




4.2 Security Plan




The contractor shall furnish a Security Plan within 45 calendar days of contract award per Sections
3.1, 3.7, and 3.16.1.



4.3 System Documentation Plan




The contractor shall furnish a System Documentation Plan within 60 calendar days of contract award
per Section 3.19.



4.4 Disaster/Continuity of Operations Plan




The contractor shall furnish a Disaster/Continuity of Operations Plan within 60 calendar days of
contract award per Section 3.17.



4.5 Statistical Forecasting Plan




The contractor shall furnish a Statistical Forecasting Plan within 60 calendar days of contract
award per Section 2.17.3.



4.6 Management Reporting Plan




The contractor shall furnish a Management Reporting Plan within 60 calendar days of contract award.
Reports are required annually, semi-annually, quarterly, and monthly per Section 3.11. There are
also “by request” reporting requirements per Section 2.21.2.



4.6.1 Annual




The contractor shall provide an Annual Report per Section 2.21.1.



4.6.2 Semi-Annual




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4.6.2.1 Forecasted Demand




The contractor shall provide a forecasted demand report per Section 2.17.1.



4.6.2.2 Rate Area Inventory Pool Status




The contractor shall provide a rate area inventory pool report per Section 2.16.5.



4.6.3 Quarterly




4.6.3.1 Pooling Matrices




The contractor shall provide a pooling matrices report per Section 2.21.2.



4.6.4 Monthly




4.6.4.1 Thousands-Block Pooling




The contractor shall provide a monthly report to the FCC on thousands-block pooling assignments per
Section 2.21.



4.6.4.2 System Performance




The contractor shall provide a monthly report to the FCC on system performance per Section 2.22.



4.6.4.3 Staffing




The contractor shall provide a monthly report to the FCC on staffing per Section 2.3.



4.6.5 By Request




The contractor shall, from time to time, be requested to provide ad hoc reports per Section 2.21.3.



4.7 System Acceptance Plan




The contractor shall furnish a System Acceptance Plan within 30 calendar days of contract award per
Section 3.12.



4.8 QA Plan




The contractor shall furnish a QA Plan within 120 calendar days of contract award per Section
2.22.3.



4.9 Transition Plan




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The contractor shall furnish a Transition Plan within 180 calendar days of contract termination per
Section 3.20.5.



4.10 Maintenance Plan




The contractor shall furnish a Maintenance Plan within 150 calendar days of contract award per
Section 3.6.



5.0 REQUIRED PERFORMANCE METRICS




REQUIRED PERFORMANCE METRICS (RPM) TABLE




	 	 	 	 	 	 	 	 	 
	 	 	 	 	 	 	 	 	Incentive
	 	 	 	 	 	 	 	 	(Negative)
	 	 	 	 	Acceptable	 	Method	 	(Impact on
	Required	 	Performance	 	Quality	 	Of	 	Contractor
	Service	 	Standards	 	Levels	 	Surveillance	 	Payments)
	 	 	 	 	 	 	 	 	 
	Process Applications

(See PWS 

2.20.4,2.22.4.6)
	 	Applications processed

within 7 calendar days
	 	97%
	 	Reports, customer,

regulatory &/or industry

complaints, inspections,

and/or evaluations
	 	Invoice deduction of

$500 for each

application

processed late
	 	 	 	 	 	 	 	 	 
	Answer calls

(See PWS 

2.22.4.3)
	 	Calls answered within 1

business day
	 	100%
	 	Industry evaluations and

reports
	 	Invoice deduction of

$500 for each

unanswered call
	 	 	 	 	 	 	 	 	 
	Submission of 

Deliverables

(See PWS 

4.2, 4.3, 4.4, 4.5, 4.6, 

4.6.1, 4.6.2.1, 

4.6.2.2, 4.6.3.1, 4.7, 

4.8, 4.9, 4.10)
	 	Deliverables submitted no
later than the due dates
	 	100%
	 	Web site review; files review;

customer, regulatory &/or

industry complaints,

inspections, and/or

evaluations
	 	Invoice deduction of

$1,000 per day for

each late report
	 	 	 	 	 	 	 	 	 
	Submission of 

Deliverables

(See PWS 

4.6.4.1, 4.6.4.2, 

4.6.4.3, 4.6.5, )
	 	Deliverables submitted no
later than the due dates
	 	100%
	 	Web site review; files review;

customer, regulatory &/or

industry complaints,

inspections, and/or

evaluations
	 	Invoice deduction of

$500 per day for

each late report
	 	 	 	 	 	 	 	 	 
	PAS Availability

(See PWS 3.3)
	 	Pooling Administration

System is available
	 	99.9%
	 	Web site review, files review,

complaints (customer,

regulatory & industry),

inspections
	 	Invoice deduction of

$1,000 per day of

system unavailability
	 	 	 	 	 	 	 	 	 
	Maintenance

(See PWS 3.3)
	 	Unscheduled maintenance

of the PAS is less than 9

hours in any 12 month

period
	 	100%
	 	Web site review, files review,

complaints (customer,

regulatory & industry),

inspections
	 	Invoice deduction of

1% of price of

contract
	 	 	 	 	 	 	 	 	 
	Maintenance

(See PWS 3.3)
	 	Scheduled maintenance of the PAS is less than 24

hours in any 12

month period
	 	100%
	 	Web site review, files review,

complaints (customer,

regulatory & industry),

inspections
	 	Invoice deduction of

1% of price of

contract







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FCC Contract No. CON07000005





Appendix A




Acronyms, Abbreviations and Definitions




	 	 	 
	Allocation Date

	 	The allocation date is the date established by the pooling administrator (PA) when the PA officially makes the block assignment to a
service provider (SP).
	 
	 	 
	Aging

	 	Aging numbers are disconnected numbers that are not available for assignment to another end user or customer for a specified period of
time. Numbers previously assigned to residential customers may be aged for no more than 90 days. Numbers previously assigned to business
customers may be aged for no more than 365 days. (47CFR52.15) . An aging interval includes any announcement treatment period, as well as
the vacant telephone number intercept period. A number is disconnected when it is no longer used to route calls to equipment owned or
leased by the disconnecting subscriber of record.
	 
	 	 
	Auditor

	 	An auditor is a FCC-designated auditor.
	 
	 	 
	ATIS

	 	Alliance for Telecommunications Industry Solutions
	 
	 	 
	Billing

	 	The cost of pooling administration is a shared cost that is billed to all pooling and non-pooling service providers pursuant to the FCC’s
Number Optimization Order, FCC 00-104, dated March 31, 2000.
	 
	 	 
	Billing and Collection
Agent

	 	The designated vendor responsible for managing the pooling administration financial arrangements between the industry and pooling
administration vendor.
	 
	 	 
	BIRRDS

	 	Business Integrated Rating and Routing Database System
	 
	 	 
	Block

	 	A range of 1000 TNs within the NPA-NXX, beginning with a station of n000, and ending with n999, where n is a value between 0 and 9.
	 
	 	 
	Block Donation Date

	 	The deadline for SPs to donate their thousands-block(s) (Appendix B, Reference 1, FCC 00-014.)
	 
	 	 
	Block Holder

	 	The recipient service provider of a 1K Block from the code holder. Also defined as the NPA-NXX-X holder in the LERG.
	 
	 	 
	CFR

	 	Code of Federal Regulations
	 
	 	 
	CO

	 	Central Office
	 
	 	 
	CO Codes

	 	The sub-NPA code in a TN, i.e., digits D-E-F of a 10-digit NANP Area address. Central office codes are in the form “NXX”, where N is a
number from 2 to 9 and X is a number from 0 to 9. Central office codes may also be referred to as “NXX codes” (Appendix B, Reference 25,
47 C.F.R. § 52.7(c)).
	 
	 	 
	CONUS

	 	Continental United States
	 
	 	 
	COTS

	 	Commercial Off—The-Shelf
	 
	 	 
	COTS Software

	 	Commercial software that is sold in substantial quantities in the commercial marketplace and provided for use without modification.
	 
	 	 
	CDRL

	 	Contract Data Requirements List
	 
	 	 
	Code Holder

	 	The code holder is the LERG Assignee of the NPA-NXX.






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	Contaminated Number

	 	An unavailable number (e.g., working), within a 1K Block, at the time the 1K Block is donated to the pooling administrator. A telephone
number is “not available for assignment” if it is classified as administrative, aging, assigned, intermediate, or reserved as defined in
FCC rules.
	 
	 	 
	Effective Date

	 	The date that is considered to be the “ownership switchover” date for the 1K Block from the code holder (NPA-NXX owning SP) to the block
holder (NPA-NXX-X owning SP). This is the date published in the LERG, and is also used by the pooling administrator and the NPAC.
	 
	 	 
	FAQ

	 	Frequently Asked Question
	 
	 	 
	FCC

	 	Federal Communications Commission
	 
	 	 
	FTP

	 	File Transfer Protocol
	 
	 	 
	IETF

	 	Internet Engineering Task Force
	 
	 	 
	INC

	 	The Industry Numbering Committee (INC) is an industry forum operating under the auspices of the Alliance for Telecommunications Industry
Solutions (ATIS). Their mission is to provide an open forum to address and resolve industry-wide issues associated with the planning,
administration, allocation, assignment and use of numbering resources and related dialing considerations for public telecommunications
within the NANP area.
	 
	 	 
	IP

	 	Internet Protocol
	 
	 	 
	ISP

	 	Internet Services Provider
	 
	 	 
	ITU

	 	International Telecommunications Union
	 
	 	 
	Knowledge base

	 	A database provided on a support web site programmed with application-specific, self-help information that is constantly being improved,
added-to, and updated based on information gathered from use of the application.
	 
	 	 
	LERG

	 	Telcordia Ô LERG Ô Routing Guide
	 
	 	 
	LLC

	 	Limited Liability Corporation
	 
	 	 
	LNP

	 	Local Number Portability
	 
	 	 
	MSA

	 	Metropolitan Statistical Area
	 
	 	 
	MTE

	 	Months to Exhaust
	 
	 	 
	MTTR

	 	Mean Time To Repair
	 
	 	 
	NANC

	 	The North America Numbering Council (NANC) is a Federal Advisory Committee established pursuant to the United States Federal Advisory
Committee Act, 5 U.S.C., App. 2 (1988) (FACA). The NANC was established to advise the FCC and other NANP member countries on issues
related to NANP administration, and to advise the Commission on local number portability administration issues in the United States.
	 
	NANP

	 	North American Numbering Plan (NANP) is the basic numbering scheme for the public switched telecommunications networks in the following
19 countries (formerly known as World Zone 1): Anguilla, Antigua & Barbuda, Bahamas, Barbados, Bermuda, British Virgin Islands, Canada,
Cayman Islands, Dominica, Dominican Republic, Grenada, Jamaica, Montserrat, St. Kitts & Nevis, St. Lucia, St. Vincent & the Grenadines,
Trinidad & Tobago, Turks & Caicos Islands, and the United States (and






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FCC Contract No. CON07000005





	 	 	 
	 

	 	it’s territories). The format of the NANP is in compliance with
ITU standards as detailed in Recommendation E.164.
	 
	 	 
	NANPA

	 	North American Numbering Plan Administration
	 
	 	 
	NPA

	 	Number Plan Area
	 
	 	 
	NPAC

	 	Number Portability Administration Center
	 
	 	 
	NPA-NXX-X

	 	A range of 1000 pooled TNs within the NPA-NXX, beginning with a station of n000, and ending with n999, where n is a value between 0 and 9.
	 
	 	 
	NXX

	 	Network Numbering Exchange
	 
	 	 
	NRUF

	 	Numbering Resource Utilization and Forecast
	 
	 	 
	PA

	 	Pooling Administrator
	 
	 	 
	PAS

	 	Pooling Administration System
	 
	 	 
	PAS Software

	 	The non-COTS software that is used to operate the PAS (including source code and object code).
	 
	 	 
	PUC

	 	Public Utility Commission
	 
	QA

	 	Quality Assurance
	 
	 	 
	Rate Area

	 	Denotes the smallest geographic area used to distinguish rate boundaries.
	 
	 	 
	Reassignment

	 	The process of reestablishing the assignment of a thousands-block, which was previously assigned to another SP or to a new SP.
	 
	 	 
	RFP

	 	Request for Proposal
	 
	 	 
	SCP

	 	Service Control Points
	 
	 	 
	SMS

	 	Service Management System
	 
	 	 
	SP

	 	Service Provider
	 
	 	 
	Subcontractor

	 	An organization providing services to the contractor.
	 
	 	 
	Term of Administration

	 	The contractor’s contract shall be for a term of five years.
	 
	 	 
	TN

	 	Telephone Number
	 
	 	 
	TRA

	 	Traffic Routing Administration, Telcordia
	 
	 	 
	Vacant Number

	 	A non-working number.
	 
	 	 
	Vacant Number Treatment

	 	A recorded announcement played to the calling party, when the NPA-NXX of the TN they have dialed is valid, but the 10-digit TN is not a
working number.







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FCC Contract No. CON07000005




Appendix B




Reference Documentation, Technical Standards and

Regulatory Orders



1. Federal Communications Commission: In the Matter of Number Resource Optimization, Report and
Order and Further Notice of Proposed Rule Making, CC Docket 99-200, FCC 00-104 (March 31, 2000).
Available at: http://www.fcc.gov/searchtools.html.



2. Industry Numbering Committee: Industry Numbering Committee (INC) Thousand Block (NXX-X) Pooling
Guidelines, INC 99-0127-023, (July 29, 2005 or use latest version at time of RFP), by the Industry
Numbering Committee sponsored by the Alliance for Telecommunications Industry Solutions (ATIS).
Available at: http://www.atis.org/inc/docs.asp.



3. Reserved



4. Committee T1: Thousand Block Number Pooling Using Number Portability, Technical Requirements No.
4, July 1999. Prepared by T1S1.6 Working Group on Number Portability a working group of Committee
T1- Telecommunications, sponsored by ATIS. Available at:
http.//www.atis.org/docstore/searchform.asp.



5. Reserved.



6. Industry Numbering Committee: Industry Numbering Committee (INC) North American Numbering Plan
Forecast/Utilization Report (NRUF) Guidelines, INC 00-0619-026 (March 23, 2004 or use latest
version at time of RFP), by the Industry Numbering Committee sponsored by the Alliance for
Telecommunications Industry Solutions (ATIS). Available at: http://www.atis.org/inc/docs.asp.



7. Industry Numbering Committee: Industry Numbering Committee (INC) Central Office Code (NXX)
Assignment Guidelines, INC 95-0407-008 (July 29, 2005 or use latest version at time of RFP) by the
Industry Numbering Committee sponsored by the Alliance for Telecommunications Industry Solutions
(ATIS). Available at: http://www.atis.org/inc/docs.asp.



8. Reserved



9. Reserved



10. Responses to Questions in the Numbering Resource Optimization Proceeding, CC Docket 99-200, DA
00-1549 (rel. July 11, 2000). Available at: http://www.fcc.gov/ccb/Nanc/nancpubn.html.



11. Letter Agreement 1, FCC and Neustar, Inc. (Dated July 18, 2000)



12. Reserved.




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FCC Contract No. CON07000005



13. Administration of the North American Numbering Plan, Third Report and Order, CC Docket 92-237
(re. Oct. 9, 1997). Available at: http://www.fcc.gov/searchtools.html.



14. Reserved



15. Number Portability Switching Systems (Report No.T1.TRQ.02-1999). Available at:
http://www.atis/docstore/searchform.asp.



16. FCC Computer Security Program Directive, FCC INST 1479.2.



17. North American Numbering Council, Functional Requirements Specifications : Number Portability
Administration Center (NPAC), Service Management System (SMS), Version 3.3.2A, March 13, 2006.
Available at: http://www.npac.com/documents.htm.



18. Reserved.



19. Reserved.



20. IEEE Standards Board, IEEE Standard for Software User Documentation, February 4, 2002.
Available at: http://standards.ieee org/catalog/olis/index.html.



21. IEEE-SA Standards Board, IEEE
Standard for Software Quality Assurance Plans, IEEE Std 730-2002,
April 18, 2003. Available at: http://standards.ieee.org/catalog/olis/index.html.



22. National Fire Protection Association, NFPA 1600 Standard on Disaster/Emergency Management and
Business Continuity Programs, 2004 Edition. Available at: http://www.nfpa.org/.



23. IEEE-SA Standards Board, IEEE Standard for Software Test Documentation, IEEE Std 829-1998,
February 4, 2002. Available at: http://standards.ieee.org/catalog/olis/index.html.



24. Space and Naval Warfare Systems Command (SPAWAR), Software Transition Plan (STrP), DID-
IPSC-81429A, 10 Jan 2000. Available at: http://www.ihsengineering.com/.



25. Code of Federal Regulations, Title 47, Volume 3, Parts 40-69, Telecommunications. Available
at: http://www.access.gpo.gov/nara/cfr/cfr-table-search.html.



26. NPAC, Methods and Procedures for National Number Pooling, Prepared for NeuStar, Inc. NPAC,
Version 3, May 31, 2006. Available at: http://www.npac.com/secure (access to the NPAC
secured website required)



27. Federal Communications Commission, In the Matter of Numbering Resource Optimization, Petition
for Declaratory Ruling and Request For Expedited Action on the July 15, 1997 Order of the
Pennsylvania Public Utility Commission Regarding Area Codes 412, 610, 215, and 717, Second Report
and Order, Order on Reconsideration in CC Docket No. 96-98 and CC Docket No. 99-200, and Second
Further Notice of Proposed Rulemaking, CC



Docket No. 99-200, FCC 00-429 (Adopted December 7, 2000). Available at:
http://www.fcc.gov/searchtools.html.




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FCC Contract No. CON07000005




Appendix C




Interface Contact Information




John Manning




NANPA

46000 Center Oak Plaza

Sterling, VA 20166

Phone: 571-434-5770

Fax: 571-434-5502




NPAC

46000 Center Oak Plaza

Sterling, VA 20166

Phone: 571-434-5400

Fax: 571-434-5401




BIRRDS/LERG

Telcordia Technologies Traffic Routing Administration

8 Corporate Pl.

3N141 Piscataway NJ 08854-4156

Phone: 732-699-6700



Contact information is included to facilitate responses to this document by all potential
contractors and is not intended to endorse the particular organizations listed.




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FCC Contract No. CON07000005




Appendix D




Example Pooling Summary Report




Example: Pooling Summary Report

State:                     

Date of Report




	 	 	 	 	 
	Type of Information	 	NPA:	 	RATE CENTER
	A. NPA Profile
	 	 	 	 
	 
	 	 	 	 
	Block(s) Available for Assignment
	 	 	 	 
	 
	 	 	 	 
	Block(s) Assigned
	 	 	 	 
	 
	 	 	 	 
	Average blocks assigned per month in last 6 months
	 	 	 	 
	 
	 	 	 	 
	Jeopardy condition?
	 	 	 	 
	 
	 	 	 	 
	Current rationing?
	 	 	 	 
	 
	 	 	 	 
	NPA relief plan?
	 	 	 	 
	 
	 	 	 	 
	Quantity of currently LNP capable carriers
(participating)
	 	 	 	 
	 
	 	 	 	 
	Quantity of carriers with future LNP capability
(non-participating)
	 	 	 	 
	 
	 	 	 	 
	Quantity of carriers with no LNP mandated
(non-participating)
	 	 	 	 
	 
	 	 	 	 
	Quantity of rate areas
	 	 	 	 
	 
	 	 	 	 
	Top 100 MSA?
	 	 	 	 
	 
	 	 	 	 
	Other distinguishing characteristics?
	 	 	 	 
	 
	 	 	 	 
	Projected Demand for Blocks
	 	 	 	 






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Appendix E




p-ANI Interim Assignment Guidelines for ESOK




(See following pages)




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pANI

Interim Assignment

Guidelines

for ESQK




Prepared by the pANI IMG

for the NANC




Revised December 5, 2005




Issued September 1, 2005




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Table of Contents




	 	 	 	 	 
	Section	 	Page	 
	 
	 	 	 	 
	1     Preface
	 	 	73	 
	 
	 	 	 	 
	2     Disclaimer and Limitation of Liability
	 	 	74	 
	 
	 	 	 	 
	3     Purpose and Scope of This Document
	 	 	74	 
	 
	 	 	 	 
	4     Assumptions and Constraints
	 	 	75	 
	 
	 	 	 	 
	5     Assignment Principles
	 	 	77	 
	 
	 	 	 	 
	6     Criteria for the Assignment of ESQK Numbers
	 	 	78	 
	 
	 	 	 	 
	7     ESQK Assignment Functions
	 	 	78	 
	 
	 	 	 	 
	8     Responsibilities of ESQK Number Applicants and Holders
	 	 	79	 
	 
	 	 	 	 
	9     Assignment Procedures
	 	 	80	 
	 
	 	 	 	 
	10     Interim 9-1-1 RNA Responsibilities
	 	 	81	 
	 
	 	 	 	 
	11     Conflict Resolution and Appeals Process
	 	 	81	 
	 
	 	 	 	 
	12     Maintenance of These Guidelines
	 	 	82	 
	 
	 	 	 	 
	13     Future Considerations
	 	 	82	 
	 
	 	 	 	 
	14     Glossary
	 	 	84	 






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Preface



On October 5, 1995, the Federal Communications Commission (FCC) established the North American
Numbering Council (NANC), by filing its charter with Congress, to provide advice and
recommendations to the FCC and other governments (including Canada and Caribbean countries) on
numbering issues.



Since its inception, the Council has provided the Commission with critically important
recommendations regarding numbering issues. These recommendations have addressed a myriad of
issues, including wireline/wireless integration for local number portability, abbreviated dialing
arrangements, the neutrality of toll free database administration, the feasibility of local number
portability for 500/900 numbers, methods for optimizing the use of numbering resources, the
assignment of Feature Group D Carrier Identification Numbers to switch-less resellers, and
technical specifications for a National Pooling Administrator and the North American Numbering Plan
Administrator.

Recently the Council has been reviewing the issue of integrating the numbering resource needs of IP
enabled service providers, commonly referred to as Voice over Internet Protocol (VoIP), into the
existing numbering resource rules and regulations. The council has recently provided
recommendations to the FCC on VoIP Service Providers’ Access Requirements for NANP Resource
Assignments.



On June 3, 2005 the FCC issued the First Report and Order under FCC docket 05-196 that requires
VoIP providers to supply enhanced 9-1-1 (E9-1-1) service capabilities to their customers. When
evaluating the access of VoIP users to Public Service Answering Points (PSAPs) several parallels to
the access of wireless users to PSAPs can be seen; primarily the users can be nomadic and the
telephone number assigned to the user may be foreign to the PSAP the call should be directed to.
The wireless industry has traditionally addressed these issues through the use of pseudo ANIs
(pANI) to establish access for a nomadic user with a foreign telephone number to the correct PSAP.
It is anticipated that VoIP will use a similar methodology to provide VoIP user’s access to PSAPs.



On July 25, 2005 the Alliance for Telecommunications Industry Solutions (ATIS) Emergency Service
Interconnection Forum (ESIF) submitted to the industry and to NANC a set of “Routing Number
Authority (RNA) for pANIs Used for Routing Emergency Calls — pANI Assignment Guidelines and
Procedures”2.
On August 5, 2005
the NANC Future of Numbering Working Group established the pANI Issue Management Group (IMG) to
address the request by ESIF and provide a recommendation to NANC.



The IMG concurs with the basic recommendations of the ESIF to establish an Interim 9-1-1 Routing
Numbering Administrator (Interim 9-1-1 RNA) to administer pANI numbering resources and envisions
this to be a two stage process.






 




			
	2	 	©2005 by Alliance for Telecommunications Industry Solutions) created by the Emergency Services Interconnection Forum (ESIF).




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Stage I consists of this document (which incorporates concepts and information from the ESIF
document and uses it along with ATIS Industry Numbering Committee (INC) document templates) to
provide interim guidelines for the issuance of resources from the North American Numbering Plan
(NANP) to enable VoIP services providers to comply with the requirements of FCC Order 05-196.



Stage II will be the development of complete guidelines and administrative procedures by INC, in
cooperation with the ESIF, for the use of pANIs in all modes of communication.



The interim guidelines will apply to the Interim 9-1-1 RNA and any entities that seek to obtain
numbers from the Interim 9-1-1 RNA until such time as the INC in cooperation with the ESIF can
develop and publish complete guidelines and administrative procedures concerning pANIs.



NANC members include representatives from local exchange carriers (LECs), inter-exchange carriers,
wireless providers, manufacturers, state regulators, VoIP providers, consumer groups, and
telecommunications associations.




1 Disclaimer and Limitation of Liability



The information provided in this document is directed solely to professionals who have the
appropriate degree of experience to understand and interpret its contents in accordance with
generally accepted engineering or other professional standards and applicable regulations. No
recommendation as to products or vendors is made or should be implied.




2 Purpose and Scope of This Document



In an effort separate from this IMG, the ESIF, a technical committee of ATIS, has been evaluating
the need to standardize the specific numbers used in the implementation of pANIs, specifically
Emergency Service Query Keys (ESQKs) for use during VoIP 9-1-1 calls. The purpose of this document
is to define the interim guidelines that shall be used by any entity that is assigning ESQKs for
VoIP. The duration of this interim period shall be decided separately by NANC.



ESIF has
recommended3,
and the INC has concurred4 that ESQKs





	 	•	 	Should be in the format of NPA-NXX-XXXX and that they should be from the number
sets of NPA-211-XXXX and NPA-511-XXXX if the NPA-211-XXXX is exhausted.
	 
	 	 	 	and
	 
	 	•	 	Should be from the pools of NPA’s that are valid for the Selective Router they will
be used for.







 




			
	3	 	ESIF Issue 25 on the Use of Pooled or Ported Numbers as ESRKs
	 
	4	 	INC Issue 429 Non-Dialable ESRDs or ESRKs




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These guidelines recommend that ESQKs (pANIs utilized for VoIP) should be from the pools of
NPA-211-XXXX or NPA-511-XXXX with 211 being utilized before 511.



This document specifies interim guidelines developed with ESIF for the assignment of ESQK to those
Eligible Users complying with the FCC order requiring VoIP customers to have access to enhanced
9-1-1 (E9-1-1). The designated interim ESQK Numbering Administrator (referred to as “Interim 9-1-1
RNA”).



These guidelines apply only to the assignment of ESQKs within geographic numbering plan areas
(NPAs) under the jurisdiction of the FCC. This does not preclude a future effort to address
non-geographic NPAs in the same guidelines. ESQKs are assigned for use at a Selective Router for
which the VoIP Service Provider (VSP) has approval from the 9-1-1 Governing Authority4 to route
E9-1-1 traffic for termination to a PSAP. While the ultimate delivery of any call to a PSAP must be
based upon the geographical location of the originating caller, by necessity the association of the
geographical location of the originating telephone number and the ESQK is typically made at an
Emergency Routing Data Base (ERDB).



In areas
where E9-1-1 System Service Providers (E9-1-1
SSPs)6 had performed this function prior to
the establishment of the Interim 9-1-1 RNA, that role may continue until such time as a permanent
9-1-1 RNA is determined. In developing these guidelines, ESIF and the pANI IMG foresee that these
entities should only exist during the transition period until a permanent 9-1-1 RNA is established.




3 Assumptions and Constraints



The development of these guidelines includes the following assumptions and constraints:





	3.1	 	pANIs (and specific to these guidelines, ESQKs) in the format NPA-NXX-XXXX are by
definition7 in the format of a Central Office code and are therefore administered
by the North American Numbering Plan
Administrator8
under Guidelines developed by the
INC9.






	3.2	 	In Stage II the NXX-211-XXXX and NXX-511-XXXX should be identified in 47 C.F.R. § 52.13.(d)
as a unique sub-set of NANP resources known as pANIs.






	3.3	 	Although pANIs are believed to be a North American Numbering Plan resource the existing
requirements of “47 C.F.R. § 52 Numbering” do not apply unless







 




			
	5	 	The term “ 9-1-1 Governing Authority” means “an entity designated under state law or regulation to have decision-making and oversight responsibilities for a 9-1-1 Emergency Number System for one or more PSAPs.”
	 
	6	 	Generally speaking, an E9-1-1 SSP is in the majority of cases an ILEC but there are other entities that perform that function.
	 
	7	 	47C.F.R. § 52.7(c)
	 
	8	 	47C.F.R. § 52.15(a)
	 
	9	 	47C.F.R. § 52.15(d)




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	 	 	specifically indicated in these
interim guidelines. The specific sections of 47 C.F.R. § 52 that should apply to pANIs will be
determined in Stage II.
	 
	3.4	 	These interim guidelines are for use in cooperation with various North American Numbering
Plan numbering guidelines developed by the INC and the recommendations of ESIF and NANC.
	 
	3.5	 	The Interim 9-1-1 RNA will work with other entities administering ESQKs to transition
administrative functions to the Interim 9-1-1 RNA according to a mutually agreeable timetable
for transition.
	 
	3.6	 	ESQK numbering resources shall be assigned to permit the most effective and efficient use of
a finite numbering resource in order to prevent premature exhaust. Efficient resource
management and number conservation are necessary due to the industry impacts of expanding the
numbering resource.
	 
	3.7	 	If at any point the FCC rules require regulatory certification, the applicant must be able to
demonstrate that regulatory authorization has been obtained for the issuance of ESQK numbering
resources.
	 
	3.8	 	These guidelines do not address the issue of who will fulfill the role of Interim 9-1-1 RNA.
The NANC pANI IMG developed these interim guidelines with ESIF without any assumption on who
should be the Interim 9-1-1 RNA.
	 
	3.9	 	The NANC developed these interim guidelines as a temporary guide for the industry pending
development of permanent INC guidelines in cooperation with ESIF. .
	 
	3.10	 	Administrative assignment of the ESQK numbering resource to an ESQK holder does not imply
ownership of the resource by the Interim 9-1-1 RNA, nor does it imply ownership by the ESQK
holder to which it is assigned.
	 
	3.11	 	Interim 9-1-1 RNA and numbering resource administrators are responsible for managing
numbering resources in accordance with these guidelines and the orders of applicable
regulatory authorities.
	 
	3.12	 	An applicant is not required to provide any additional explanation or justification of items
to which he/she has certified. However, that explanation/justification alone may not provide
the Interim 9-1-1 RNA with sufficient information upon which to make a decision regarding pANI
number assignment, and additional dialog and written documentation may be required. The
Interim 9-1-1 RNA is still obligated to reply within five business days. [
	 
	3.13	 	Should the FCC delegate authority to state commissions, state commissions shall have access
to Eligible Users’ inventory assignments and their use of ESQKs in each Selective Router for
the purpose of ensuring the correct application of these numbering resources. Should the FCC
delegate authority to state commissions, state commissions may request an accounting of
inventories from the Eligible Users operating within their states, and Eligible Users must
comply with such state commission requests. Entities that fail to comply with a state
commission request for ESQK information shall be denied ESQKs should the FCC delegate such
authority to state commissions.






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	3.14	 	The Interim 9-1-1 RNA will survey existing usage to ensure that unique ESQKs are being
assigned.
	 
	3.15	 	These guidelines do not describe the method by which the unique ESQKs as identified in this
document are transmitted across and processed by networks. Such arrangements may be contained
in other standards, documents, or business agreements.






	4	 	Assignment Principles




The assignment principles defined below will be used by any entity assigning ESQKs during the
interim period.





	4.1	 	An Eligible User is any entity that provides the appropriate documentation identified in
these guidelines for the need for ESQKs to perform routing or data retrieval functions
associated with emergency services. In the context of these guidelines, an Eligible User
shall include a VSP or an entity providing VPC service acting on behalf of VSP(s). An entity
that has not obtained approval from the 9-1-1 Governing Authority will not be considered an
Eligible User.
	 
	4.2	 	ESQKs are assigned for use at a Selective Router for which the Eligible User has approval to
route E9-1-1 traffic for termination to a PSAP or an Emergency Service Zone (ESZ) within a
PSAP.
	 
	4.3	 	ESQK NPA-211-XXXX should be used before ESQK NPA-511-XXXX unless ESQKs from NPA 211 have been
assigned and are being used where the NPA will coincide with the NPA of the Selective Router.
These ESQKs shall be considered non-dialable in the Eligible User’s network.
	 
	4.4	 	ESQKs are assigned uniquely to individual Eligible Users.
	 
	4.5	 	At the discretion of the 9-1-1 Governing Authority, a VPC operator that processes 9-1-1 calls
originating from various VSP networks is not required to acquire and use separate ESQKs for
each VSP as long as the VPC enables clear identification of the originating VSP in the display
of the caller’s information at the PSAP.
	 
	4.6	 	ESQKs will be assigned in contiguous ranges (where possible), and in quantities requested by
the applicant. However, the Interim 9-1-1 RNA does not guarantee that all ESQKs will be
assigned in contiguous ranges.
	 
	4.7	 	Any entity assigning ESQKs will:






	 	4.7.1	 	Assign ESQKs in a fair, timely and impartial manner to any Eligible
User.
	 
	 	4.7.2	 	Assign ESQKs on a first come, first served basis from the available
pool.
	 
	 	4.7.3	 	Make all ESQK assignments in conformance with these guidelines.




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	 	4.7.4	 	Treat all information received from applicants as proprietary and
confidential. The Interim 9-1-1 RNA is permitted to provide the contact
information for the assigned user of any given ESQK(s) to law enforcement
agencies, PSAPs, and E9-1-1 SSPs as well as any state or federal agency that has
direct regulatory responsibilities over E9-1-1.






	4.8	 	Information that is requested of an Eligible User in support of an ESQK application shall be
uniform and kept to a minimum.






	5	 	Criteria for the Assignment of ESQK Numbers




The assignment criteria in the following sections shall be used by the Interim 9-1-1 RNA in
reviewing an ESQK assignment request from an Eligible User for initial and/or additional ESQKs.





	5.1	 	ESQKs are assigned to entities for use at a Selective Router for which the Eligible User has
approval from the 9-1-1 Governing Authority to route E9-1-1 traffic for termination to a PSAP.
	 
	5.2	 	The potential Eligible User must self-certify that it is able to route traffic to the
appropriate Selective Router before receiving its first grant of ESQK numbering resources.
	 
	5.3	 	The potential Eligible User must submit an ESQK request form certifying that a need exists
for the assignment for use with a specific Selective Router.
	 
	5.4	 	The Interim 9-1-1 RNA will not issue ESQKs to an Eligible User without an Operating Company
Number (OCN)10. The OCN cannot be shared with another Eligible User.
	 
	5.5	 	All applications for numbering resources must include the company name, company headquarters
address, OCN, parent company’s OCN(s), and the primary type of business in which the numbering
resources will be used.11
	 
	5.6	 	All applications for numbering resources must include a National Emergency Number Association
(NENA) provided Company ID to be associated with the ESQKs
	 
	5.7	 	ESQKs will not be reserved.
	 
	5.8	 	Information that is requested of an Eligible User in support of an ESQK application shall be
maintained by the Interim 9-1-1 RNA.






	6	 	ESQK Assignment Functions




The Interim 9-1-1 RNA (s) shall:





	6.1	 	Produce and make available upon request information regarding ESQK Administration processes,
guidelines, interfaces and services.







 




			
	10	 	FCC 01-362, 47 C.F. R. § 52.15 (g)(4).
	 
	11	 	FCC 00-104, 47 C.F.R. § 52.15 (g) (1).




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	6.2	 	Provide, upon request of the ESQK applicant, information on how to obtain documents related
to pANI Numbering Administration by either referring the applicant to web sites where it will
be possible to download electronic copies or providing paper copies if the ESQK applicant
cannot obtain the document via the Internet.
	 
	6.3	 	Receive and process applications (ESQK Assignment Request Form) for ESQKs within the
geographic NPA(s) for which the Interim 9-1-1 RNA is responsible.
	 
	6.4	 	Receive ESQK application from Eligible Users and validate the entire application to determine
if the request is in compliance with ESQK assignment policies and guidelines. If one or more
errors are identified, the Interim 9-1-1 RNA will notify the applicant with a list of all
errors on the application. Upon notification, the application is suspended and the applicant
has up to two business days to respond with the corrections back to the Interim 9-1-1 RNA. If
the application is returned within the two business days with all errors corrected, the
Interim 9-1-1 RNA will lift the suspension and proceed with the assignment process. If the
errors identified by the Interim 9-1-1 RNA are not corrected by the applicant within two
business days, the Interim 9-1-1 RNA will issue a denial.
	 
	6.5	 	Respond within five business days from the date of receipt of an error free application form
by completing the response portion of the form that is part of these guidelines.
	 
	6.6	 	Maintain records on ESQKs assigned plus those available.
	 
	6.7	 	The Interim 9-1-1 RNA will track and monitor ESQK assignments and assignment procedures to
ensure that all assignments of ESQKs are being used in an efficient and effective manner.
Ongoing ESQK administrative procedures that foster conservation shall include, but not be
limited to, the following:











	a)	 	Strict conformance with these guidelines by those using ESQKs.
	 
	b)	 	Appropriate and timely recommended changes to these guidelines, if they are found to
result in inefficient or inappropriate use or assignment of ESQKs.. However, any changes to
these guidelines must be forwarded to the INC for review and action.






	7	 	Responsibilities of ESQK Number Applicants and Holders




Incomplete/inaccurate number request forms will delay the start of the assignment process.



ESQK applicants and holders are responsible for obtaining a current copy of the pANI Interim
Assignment Guidelines for ESQK.12 ESQK applicants and ESQK holders shall comply with the following
responsibilities:





	7.1	 	Provide an OCN that uniquely identifies the applicant. The OCN cannot be shared with another
service provider. In addition, the applicant’s parent company







 




			
	12	 	ESQK applicants can obtain a current copy of the pANI
Interim Assignment Guidelines for ESQK at the following website:
http://www.atis.org/inc/docs/finaldocs/ESQK-Interim-Assignment-Guidelines-Final-
Document.doc




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OCN must be provided, if
applicable13. The applicant can get OCN information by calling NECA.14




	7.2	 	A NENA provided Company ID to be associated with the ESQKs.
	 
	7.3	 	The information associated with ESQK assignment may change over time. Such changes may
occur, for example, because of the transfer of an ESQK from a VSP to a VPC.
	 
	7.4	 	The holder of ESQKs assigned by the Interim 9-1-1 RNA, or acquired by merger or acquisition,
must use the ESQKs consistent with these guidelines. If the Eligible User no longer provides
service in the area, the Eligible User must notify the Interim 9-1-1 RNA.
	 
	7.5	 	The Interim 9-1-1 RNA will retain copies of such notifications and deliver them to the
permanent 9-1-1 RNA for use in reclamation proceedings. The Interim 9-1-1 RNA must be
immediately notified of any changes to the information contained in the application.






	8	 	Assignment Procedures




Entities requesting initial ESQK assignments and entities already assigned one or more ESQKs shall
comply with the following:





	8.1	 	An ESQK Applicant requesting resources from the Interim 9-1-1 RNA, shall:









	a)	 	provide the VoIP ESQK Interim Request Form (attached as an Exhibit to these
interim guidelines) that it is an Eligible User:
	 
	b)	 	complete the ESQK application form per these guidelines.
	 
	8.2	 	An applicant must apply to the Interim 9-1-1 RNA (contact details provided below). An
applicant should follow all application instructions found on the application form. At a
minimum, the form will request:






	 	a)	 	The full legal name of the applicant as it appears on the VESA
certification, interconnection agreement, letter of certification, or legal
documents provided to any regulatory authority having oversight.
	 
	 	b)	 	Any names under which the applicant does business (d/b/a’s)
	 
	 	c)	 	The name and contact information (address, telephone number, and
email address) of the individual making the request on behalf of the Applicant;
	 
	 	d)	 	A list of the NPAs associated with the relevant Selective Router for
which ESQKs are needed;
	 
	 	e)	 	A list of the PSAPs to which the ESQKs requests are related,
including the state, county, and municipality in which the PSAP is located; and
	 
	 	f)	 	The quantity of ESQKs being requested for each NPA.







 




			
	13	 	FCC 01-362, 47 C.F.R. § 52.15 (g)(4).
	 
	14	 	NECA assigns Company Codes that may be used as OCNs.
Companies with no prior CO Code or Company Code assignments may contact NECA
(800 524-1020) to be assigned a Company Code(s). Since multiple OCNs and/or
Company Codes may be associated with a given company, companies with prior
assignments should direct questions regarding appropriate OCN usage to the
TelcordiaTM Routing Administration (TRA) on 732 699-6700.




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	8.3	 	Any applicant denied an ESQK assignment under these guidelines has the right to appeal that
decision (see Section 11 for procedures).






	9	 	Interim 9-1-1 RNA Responsibilities






	9.1	 	The Interim 9-1-1 RNA will track and monitor ESQK assignments and assignment procedures, and
recommend appropriate and timely changes to these guidelines, if they are found to result in
inefficient or inappropriate use or assignment of ESQKs. However, any changes to these
guidelines must be approved by the INC with guidance by ESIF if appropriate.
	 
	9.2	 	The Interim 9-1-1 RNA will not engage in audits or reclamation.
	 
	9.3	 	Initial Implementation: Before it begins assigning ESQKs, the Interim 9-1-1 RNA must ensure
that the ESQKs it assigns are not presently in use. Because it is believed that few ESQKs
have been assigned from the 211 NXXs, the Interim 9-1-1 RNA will assign ESQKs only from the
211 NXX unless extenuating circumstances exist. To avoid duplication, the Interim 9-1-1 RNA
will first perform the following steps in order until it can determine what numbers are
available to be assigned:






	 	1.	 	Ask existing mobile position center (“MPC”) and VPC vendors to provide a list
of all the entities that have been assigned pANIs in the 211 NXX, and the entity (and
contact information) that assigned the pANI.
	 
	 	2.	 	Ask each wireless service provider to respectively identify the entity that
provides pANIs to it.
	 
	 	3.	 	Ask each E9-1-1 SSP to identify any pANI and entity that it has assigned a
p-ANI to from the 211 code. In addition, ask each E9-1-1 SSP to identify any other
entities that may perform pANI assignments within its territory (including
independents).






	9.4	 	Once it has compiled a list of entities that assign numbers, the Interim 9-1-1 RNA will
canvass those entities to determine what, if any, pANIs they have assigned from the 211 NXX.
The remaining available pANIs in the 211-NXX in all NPAs will constitute the available pool
from which the Interim 9-1-1 RNA will assign ESQKs.
	 
	9.5	 	The Interim 9-1-1 RNA will ensure the completeness of each application and accompanying
documentation before it assigns resources.
	 
	9.6	 	The Interim 9-1-1 RNA will process each application within 5 business days, on a first in,
first out basis, and inform the applicant of the result by an identifiable
email form. If the application is denied, the Interim 9-1-1 RNA
will provide a detailed explanation of the denial.






	10	 	Conflict Resolution and Appeals Process





10.1 Every attempt will be made at the time of assignment to avoid conflicts with existing pANIs.



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	10.2	 	Disagreements may arise between parties affected by these interim guidelines in the context
of the administration and management of these guidelines. In all cases, the parties will make
reasonable, good faith efforts to resolve such disagreements among themselves, consistent with
the interim guidelines, prior to pursuing any appeal.
	 
	10.3	 	If a conflict is determined to exist, the following escalation process should be followed:
	 
	 	 	The affected party should contact the entity with whom the conflict exists and
attempt a resolution
	 
	 	 	If resolution cannot be achieved among the involved affected parties, the issue
should be escalated in the following order:




the Interim 9-1-1 RNA for a recommended solution;

The state regulatory authority having oversight, if any;

the NANC;

the FCC .





	10.4	 	Questions regarding interpretation or clarification of these Interim Guidelines may be
referred to NANC for resolution. Unless otherwise mutually agreed to by the parties, these
questions will be submitted in a generic manner protecting the identity of the appellant.
	 
	10.5	 	Reports on any resolution resulting from the above options, the content of which will be
mutually agreed upon by the involved parties, will be kept on file by the Interim 9-1-1 RNA.
At a minimum, the report will contain the final disposition of the appeal, e.g., whether or
not an ESQK was assigned.






	11	 	Maintenance of These Guidelines






	11.1	 	These guidelines may be updated to reflect changes in industry practices or national
regulatory directives.
	 
	11.2	 	Requests for changes to these guidelines should be directed to the appropriate industry
forum, currently the INC.






	12	 	Future Considerations




The issues identified in this section will not be the responsibility of the Interim 9-1-1 RNA,
however it is imperative that these issues be examined when adopting permanent guidelines.




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	12.1	 	pANI Number Resource Management






	 	a)	 	The Interim VoIP Architecture for Enhanced 9-1-1 Services (i2)
currently posted on the NENA web site for public review/comment contains ESQK
processing, utilization and administration principles proposed as industry
standard. The final i2 standard should be a consideration in the development of
permanent guidelines.
	 
	 	b)	 	With over 6000 PSAPs and an unknown number of Eligible Users, it is
vital that the permanent 9-1-1 RNA employ pANI allocation practices that support
the efficient and effective use of the pANI numbering resources.






	12.2	 	Segregating wireless (ESRKs) and VoIP (ESQK) pANI Numbering Resources






	 	a)	 	There are substantial benefits from segregating wireless pANIs
(ESRKs) and VoIP pANIs (ESQKs) into separate NXX codes. Accordingly, they should
be so segregated wherever possible. As a general matter ESQKs should not be drawn
from an NXX that has already been opened for ESRKs, and when a code is exhausted
for either ESQKs or ESRKs, it is preferable to open a new code rather than to
assign ESQKs and ESRKs from the same code.
	 
	 	b)	 	Public safety agencies rely on the particular NXX to make important
distinctions. For example, where 511 (or 211) is used for ESRKs, 511 on a “No
Record Found” query identifies the caller as wireless. If 511 were used in the
same area for ESQKs, this distinction would be lost.
	 
	 	c)	 	Public safety agencies also key on the NXX to create reports. If
ESRKs and ESQKs are drawn from the same NXX, creating such reports for
wireless-only or VoIP-only will not be possible. In some cases these reports are
used to ensure accurate billing.






	12.3	 	Other Consideration




Should the CLLI code associated with the relevant Selective Routers and the appropriate NPAs be
identified on the ESQK request form?




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	13	 	Glossary





	 	 	 
	9-1-1 Governing Authority

	 	An entity designated under state
law or regulation to have
decision-making and oversight
responsibilities for a 9-1-1
Emergency Number System for one or
more PSAPs.
	 
	 	 
	Applicant

	 	Eligible Users who submit a ESQK
Request to the Interim 9-1-1 RNA
for the purpose of being assigned
ESQKs for their use.
	 
	 	 
	Central Office (CO) Code

	 	The sub-NPA number in a TN, i.e.,
digits D-E-F of a 10-digit NANP
Area address. Central office codes
are in the form “NXX,” where N is a
number from 2 to 9 and X is a
number from 0 to 9. Central office
codes may also be referred to as
“NXX codes.” (47 C.F.R. § 52.7(c))
	 
	 	 
	Conservation

	 	Consideration given to the
efficient and effective use of a
finite numbering resource in order
to minimize the cost and need to
expand its availability in the
introduction of new services,
capabilities and features.
	 
	 	 
	E9-1-1 System Service Providers

(E9-1-1 SSP)

	 	Generally speaking, an E9-1-1 SSP
is in the majority of cases an ILEC
but there are other entities that
perform that function.
	 
	 	 
	Eligible User

	 	An Eligible User is any entity that
provides the appropriate
documentation identified in these
guidelines for the need for ESQKs
to perform routing or data
retrieval functions associated with
emergency services. In the context
of these guidelines, an Eligible
User shall include a VSP or an
entity providing VPC service acting
on behalf of VSP(s). An entity
that has not obtained approval from
the 9-1-1 Governing Authority will
not be considered an Eligible User.
	 
	 	 
	Emergency Services Interconnection 

Forum (ESIF)

	 	ESIF, of the Alliance for
Telecommunications Industry
Solutions (ATIS), is the primary
venue for the telecommunications
industry, public safety and other
stakeholders to generate and refine
both technical and operational
interconnection issues to ensure
life-saving E9-1-1 services are
available for everyone in all
situations. ESIF enables many
different telecommunications
entities to fully cooperate and
interconnect with each other to
determine the best practices and
solutions necessary to effectively
and promptly deploy E9-1-1 services
nationwide. ESIF’s mission is to
facilitate the identification and
resolution of both technical and
operational issues related to the
interconnection of telephony and
emergency services networks.






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	Emergency Service Query Key (ESQK)

	 	Emergency Service Query Key (ESQK)
— The ESQK identifies a call
instance at a VPC, and is
associated with a particular SR and
PSAP combination. The ESQK is
delivered to the E9-1-1 SR and as
the calling number/ANI for the call
to the PSAP. The ESQK is used by
the SR as the key to the Selective
Routing data associated with the
call. The ESQK is delivered by the
SR to the PSAP as the calling
number/ANI for the call, and is
subsequently used by the PSAP to
request ALI information for the
call. The ALI database includes the
ESQK in location requests sent to
the VPC. The ESQK is used by the
VPC as a key to look up the
location object and other call
information associated with an
emergency call instance. The ESQK
is expected to be a ten-digit North
American Numbering Plan Number.
	 
	 	 
	Industry Numbering Committee (INC)

	 	A standing committee of the
Alliance for Telecommunications
Industry Solutions (ATIS) that
provides an open forum to address
and resolve industry-wide issues
associated with the planning,
administration, allocation,
assignment and use of numbering
resources and related dialing
considerations for public
telecommunications within the North
American Numbering Plan (NANP)
area.
	 
	 	 
	North American Numbering Council (NANC)

	 	North American Numbering Council -
On October 5, 1995, the Federal
Communications Commission (FCC)
established the North American
Numbering Council (NANC), by filing
its charter with Congress, to
provide advice and recommendations
to the FCC and other governments
(including Canada and Caribbean
countries) on numbering issues.
	 
	 	 
	NANP (North American Numbering Plan)

	 	A numbering architecture in which
every station in the NANP Area is
identified by a unique ten-digit
address consisting of a three-digit
NPA number, a three digit central
office number of the form NXX, and
a four-digit line number of the
form XXXX.
	 
	 	 
	NANPA

(North American Numbering Plan 

Administration)

	 	With divestiture, key
responsibilities for coordination
and administration of the North
American Numbering/Dialing Plans
were assigned to NANPA. These
central administration functions
are exercised in an impartial
manner toward all industry segments
while balancing the utilization of
a limited resource.






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FCC Contract No. CON07000005





	 	 	 
	 
	 	 
	NANP Area

	 	Consists of the United States,
Canada and the Caribbean countries
(American Samoa, Anguilla, Antigua,
Bahamas, Barbados, Bermuda, British
Virgin Islands, Canada, Cayman
Islands, Dominica, Dominican
Republic, Grenada, Jamaica,
Montserrat, St. Kitts & Nevis, St.
Lucia, St. Vincent & Grenadines,
Turks & Caicos Islands, Trinidad &
Tobago, and the United States
(including Puerto Rico, the U.S.
Virgin Islands, Guam and the
Commonwealth of the Northern
Mariana Islands).
	 
	 	 
	Numbering Plan Area (NPA)

	 	Numbering Plan Area, also called
area code. An NPA is the 3-digit
code that occupies the A, B, and C
positions in the 10-digit NANP
format that applies throughout the
NANP Area. NPAs are of the form
N0/1X, where N represents the
digits 2-9 and X represents any
digit 0-9. After 1/1/95, NPAs will
be of the form NXX. In the NANP,
NPAs are classified as either
geographic or non-geographic.
	 
	 	 
	 

	 	a) Geographic NPAs are NPAs which
correspond to discrete geographic
areas within the NANP Area.
	 
	 	 
	 

	 	b) Non-geographic NPAs are NPAs
that do not correspond to discrete
geographic areas, but which are
instead assigned for services with
attributes, functionalities, or
requirements that transcend
specific geographic boundaries.
The common examples are NPAs in the
N00 format, e.g., 800.
	 
	 	 
	Operating Company Number (OCN)

	 	An Operating Company Number is a
four place alphanumeric number that
uniquely identifies providers of
local telecommunications service.
OCN assignments are required of all
Service Providers in their
submission of utilization and
forecast data (FCC 00-104, ¶ 41 and
Public Notice DA 00-1549).
Relative to CO Code assignments,
NECA assigned Company Numbers may
be used as OCNs. Companies with no
prior CO Code or Company Number
assignments contact NECA (800
524-1020) to be assigned a Company
Number(s). Since multiple OCNs
and/or Company Numbers may be
associated with a given company,
companies with prior assignments
should direct questions regarding
appropriate OCN usage to the
TelcordiaTM Routing Administration
(TRA) on 732 699-6700.
	 
	 	 
	Pseudo-Automatic Number 

Identification (pANI) Codes

	 	Used generically in this document
to include any of the other more
specifically descriptive acronyms
associated with numbers used for
routing emergency calls today, such
as but not limited to: ESRD, ESRK,
ESQK, PSAP routing numbers, etc.
	 
	 	 
	Service Provider

	 	The term “service provider” refers
to a telecommunications carrier or
other entity that receives
numbering resources from the NANPA,
a Pooling Administrator or a
telecommunications carrier






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	 	for the
purpose of providing or
establishing telecommunications
service (FCC 00-104, § 52.5 (i)).
	 
	 	 
	Unassignable Code

	 	An unassignable number is an NXX
code designated by the
administrator which will not be
made available for assignment to
any number applicant. For example,
the number “9-1-1” will not be
assigned as a central office code
so as to avoid potential conflict
with emergency services.
	 
	 	 
	VPC

	 	VoIP Positioning Center.
	 
	 	 
	Wireless E9-1-1 ESRD/ESRK Number

	 	A 10-digit number used for the
purpose of routing an E9-1-1 call
to the appropriate Public Service
Answering Point (PSAP) when that
call is originating from wireless
equipment. The Emergency Services
Routing Digit (ESRD) identifies the
cell site and sector of the call
origination in a wireless call
scenario. The Emergency Services
Routing Key (ESRK) uniquely
identifies the call in a given cell
site/sector and correlates data
that is provided to a PSAP by
different paths, such as the voice
path and the Automatic Location
Identification (ALI) data path.
Both the ESRD and ESRK define a
route to the proper PSAP. The ESRK
alone, or the ESRD and/or Mobile
Identification Number (MIN), is
signaled to the PSAP where it can
be used to retrieve from the ALI
database, the mobile caller’s
call-back number, position and the
emergency service agencies (e.g.,
police, fire, medical, etc.)
associated with the caller’s
location. If a NANP TN is used as
an ESRD or ESRK, this number cannot
be assigned to a customer.






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VoIP Interim ESQK Request Form




	 	 	 
	Applicant Information

	 	* Required Entries
	 
	 	 
	Applicant Company () Legal Name

	 	*
	DBA Name(s) (if any)

	 	*
	Operating Company Number (OCN)

	 	*
	NENA ID

	 	*
	Contact Name

	 	*
	Contact Address1

	 	*
	Contact Address2
	 	 
	Contact City

	 	*
	Contact State

	 	*
	Contact Zip

	 	*
	Contact Telephone Number

	 	*
	Contact E-Mail Address

	 	*






	 	 	 
	PSAP Information
	 	 
	 
	 	 
	PSAP Name

	 	*
	PSAP State

	 	*
	PSAP County
	 	 
	PSAP Municipality
	 	 
	 
	9-1-1 Governing Authority Contact Name

	 	*
	9-1-1 Governing Authority Contact Tel#

	 	*
	9-1-1 Governing Authority Contact E-mail
	 	 






	 	 	 
	# ESQKs Requested
	 	 
	 
	 	 
	Valid NPAs for the area being served

	 	*
	NPA in which ESQK(s) have been requested

	 	*
	Total Number of ESQKs Requested

	 	*






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	Applicant Certification
	 	 
	 
	 	 
	I hereby certify that I have read the “pANI Interim Assignment Guidelines for ESQK “ and meet
the criteria required to obtain the requested number of ESQKs.
	 

	 	VSP Authorized Electronic Signature, or

VPC Authorized Electronic Signature
	 
	 	 
	Assignment (To be Completed by Interim 9-1-1 RNA)
	 	 
	 
	 	 
	A list of the ESQKs assigned
	 	 
	Date Assigned

	 	*
	 
	 	 
	Assigned By
	 	 
	 
	 	 
	Interim 9-1-1 RNA Contact Name

	 	*
	Interim 9-1-1 RNA Contact Telephone Number

	 	*
	Interim 9-1-1 RNA E-mail Address

	 	*







By applying for this resource, the applicant hereby certifies that it has obtained approval from
the appropriate 9-1-1 Governing Authority to provide routing or data retrieval for E9-1-1 traffic
to the applicable PSAP. Should it later be determined that such authority has not been obtained,
the applicant will be reported to the FCC and the appropriate state commission, and may be denied
further resources.




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SECTION D — PACKAGING AND MARKING




FOR THIS SOLICITATION, THERE ARE NO CLAUSES IN THIS SECTION




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SECTION E — INSPECTION AND ACCEPTANCE




E.1 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)



This contract incorporates one or more clauses by reference, with the same force and effect as if
they were given in full text. Upon request, the Contracting Officer will make their full text
available. Also, the full text of a clause may be accessed electronically at this/these
address(es):




www.arnet.gov/far




     FEDERAL ACQUISITION REGULATION (48 CFR CHAPTER 1) CLAUSES:



	 	 	 	 	 	 	 	 	 
	NUMBER	 	TITLE	 	DATE	 
	 
	52.246-4
	 	Inspection of Services Fixed Price	 	AUG 1996






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FCC Contract No. CON07000005



SECTION F — DELIVERIES OR PERFORMANCE




F.1 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)



This contract incorporates one or more clauses by reference, with the same force and effect as if
they were given in full text. Upon request, the Contracting Officer will make their full text
available. Also, the full text of a clause may be accessed electronically at this/these
address(es):




www.arnet.gov/far




     FEDERAL ACQUISITION REGULATION (48 CFR CHAPTER 1) CLAUSES



	 	 	 	 	 	 	 	 	 
	NUMBER	 	TITLE	 	DATE	 
	 
	52.242-15
	 	Stop-Work Order	 	AUG 1989






F.2 PERIOD OF PERFORMANCE



The contract contains a ninety-day phase-in period, a twenty four-month base period, and three
twelve-month option periods and are set forth as follows:




	 	 	 	 	 
	Base Period
	 	 	08/15/2007 — 08/14/2009	 
	First Option Period
	 	 	08/15/2009 — 08/14/2010	 
	Second Option Period
	 	 	08/15/2010 — 08/14/2011	 
	Third Option Period
	 	 	08/15/2011 — 08/14/2012	 






F.3 PLACE OF PERFORMANCE



The work to be performed under this contract shall be performed at the following location(s):





NeuStar, Inc’s Office in Sterling, VA, NeuStar, Inc’s Pooling Administrative Service Center in
Concord, CA and NeuStar, Inc’s Virtual Offices throughout the United States.



F.4 DELIVERY SCHEDULE





Deliveries shall be as specified in the Performance Work Statement/Technical
Requirements in Section 4, Contract Data Requirements List (CDRL)(Deliverables),
Section F.2, Period of Performance, Attachment D, Tansition Plan, and as specified in
other sections of the contract.



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SECTION G — CONTRACT ADMINISTRATION DATA




G.1 CONTRACT ADMINISTRATION



The Contracting Officer is the only person authorized to approve any changes in the scope of work
of this contract. The authority remains solely with the Contracting Officer. In the event the
Contractor effects any changes at the direction of any person other than the Contracting Officer,
the changes will be considered to have been made without authority and NO adjustment will be made
in the contract price to cover any INCREASE in price incurred as a result thereof.




A. Contracting Officer (CO):




	 	 	 	 	 	 	 
	 

	 	Name:
	 	Anthony S. Wimbush	 	 
	 

	 	Address:
	 	FCC, OMD, AO, CPC	 	 
	 

	 	 	 	445 12th Street, SW, Room 1A524	 	 
	 

	 	 	 	Washington, DC 20554	 	 
	 

	 	Phone:
	 	(202) 418-0932	 	 
	 

	 	Fax:
	 	(202) 418-0237	 	 
	 
	 	 	 	 	 	 
	 	 	Contract Administrator:
	 
	 	 	 	 	 	 
	 

	 	Name:
	 	Anthony S. Wimbush	 	 
	 

	 	Address:
	 	FCC, PMD, AO, CPC	 	 
	 

	 	 	 	445 12th Street, SW, Room 1A511	 	 
	 

	 	 	 	Washington, DC 20554	 	 
	 

	 	Phone:
	 	(202) 418-0932	 	 
	 

	 	Fax:
	 	(202) 418-0237	 	 






B. The Contracting Officer’s Technical Representative (COTR):



The COTR is a Government employee with the authority to administer the contract, authority to
monitor and inspect work requirements of the SOW/TR, and make technical decisions with respect
thereto. The COTR has no authority to obligate funds or make changes to the contract. Such
authority is reserved for the Contracting Officer (Also see G.2).




C. Service Provider’s Point of Contact:




	 	 	 	 	 
	 
	 	Name:	 	Amy Putnam
	 
	 	Address:	 	46000 Center Oak Plaza
	 
	 	 	 	Sterling, VA  20166
	 
	 	Phone:	 	(717) 232-5533
	 
	 	eFax:	 	(284) 229-0715






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G.2 DESIGNATION OF CONTRACTING OFFICER’S TECHNICAL REPRESENTATIVE




A. The Contracting Officer’s Technical Representative (COTR) is as follows:




          COTR:




	 	 	 	 	 
	 

	 	Name:
	 	Gary Remondino
	 

	 	Address:
	 	FCC, WCB
	 

	 	 	 	445 12th Street, SW, Room 5C143
	 

	 	 	 	Washington, DC 20554
	 

	 	Phone:
	 	(202) 418-2298





B. The COTR is responsible for the technical direction of the contract work. In no event,
however, will any understanding, agreements, modification, change order, or other matter deviating
from the terms of this contract be effective or binding upon the Government unless formalized by
proper contractual document executed by the Contracting Officer prior to completion of the
contract.



C. The Contracting Officer shall be informed as soon as possible of any actions or inactions by
the contractor or the Government which may affect the price, required delivery or completion times
stated in the contract, so that the contract may be modified if necessary. Whenever, in the
opinion of the contractor, the COTR requests efforts outside the scope of the contract, the
contractor shall advise the COTR. If the COTR persists and there still exists a disagreement as to
proper contractual coverage, the Contracting Officer should be notified immediately, preferably in
writing if time permits. Proceeding with work without proper contractual coverage could result in
non-payment.



D. A copy of the COTR delegation letter shall be provided as an attachment at time of award.




G.3 INVOICES



A. Monthly invoices shall be submitted in an original and two copies to the Government office
designated in this contract. Each monthly invoice will be in an equal installment of the specified
period of performance price. To constitute a proper invoice, the invoice must include the
following information and/or attached documentation:




     (1) Name of the business concern, invoice number and invoice date;



     (2) Contract number, or authorization for delivery of property or performance of services;



     (3) Description, price, and quantity of property and services actually delivered or rendered;



     (4) Shipping and payment terms;



     (5) Name (where practicable), title, phone number, and complete mailing address of responsible
official to whom payment is to be sent; and



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FCC Contract No. CON07000005


     (6) Other substantiating documentation or information as required by the contract.



B. Submission of Invoices:



Invoices shall be submitted in an original and two copies to the designated billing office (DBO):
FCC Travel/ Operations Group, Room #1A761, 445 12th Street, S.W., Washington, DC 20554.
*



The invoice will contain a statement signed by a responsible official of the concern substantially
similar if not identical to the following:



I certify that the items above have been delivered in accordance with the contract, and that all
charges are true, correct, and have not been previously billed.




 


Contractor’s Signature



     The commission will return all improper invoices without action.



C. Payment due date:



1. Unless otherwise specified in the contract, payments under this contract will be made on the
30th calendar day after the later of



(a) The date of actual receipt of a proper invoice in the office designated to receive the invoice,
or



(b) The date tasks are formally accepted by the Government.



2. If the services covered by a submitted invoice are rejected for failure to conform to the
technical requirements of this contract, the provisions stated above will (a and b) apply to the
properly resubmitted document.



Payment under this contract will be made by the designated payment office (DPO) for this contract :




      Welch & Company

      151 Slater Street, 12th Floor

      Ottawa, Ontario, KIP-5H3




     After the FCC/Government accepts the contracted services, it will direct the DPO to execute payment
on the contractor’s invoice.



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NOTE: *Invoices may be submitted via email to: FO-Einvoices@fcc.gov . In addition, copies of the
emailed invoices shall also be sent to the CO and COTR.




G.4 DESIGNATION OF OFFICE FOR RECEIPT OF ELECTRONIC FUNDS TRANSFER INFORMATION




     The contractor shall send all EFT information and any changes to EFT information to the
Government’s Billing & Collection Agent, Welch & Co.



G.5 MONTHLY PROGRESS REPORTING



The Contractor shall submit a progress report by the 15th of each month, covering work accomplished
during the prior month of contract performance. The progress report shall be brief and factual and
shall be prepared in accordance with the following format:



(a) A cover page containing:





	 	(1)	 	Contract number and title
	 
	 	(2)	 	Type of report, sequence number of report, and period of performance being reported.
	 
	 	(3)	 	Contractor’s name and address
	 
	 	(4)	 	Author(s)
	 
	 	(5)	 	Date of report




(b) SECTION I: An introduction covering the purpose and scope of the contract effort. This shall be
limited to one paragraph in all but the first and final month’s narrative.



(c) SECTION II: A description of overall progress plus a separate description of each logical
segment of work on which effort was expended during the report period. The description shall
include pertinent data and/or graphs in sufficient detail to explain any significant results
achieved.



(d) SECTION III: A description of current technical or substantive performance, and any problem(s)
that may impede performance along with the proposed corrective action.



(e) SECTION IV: Financial information shall be submitted for each of the following:





	 	(1)	 	Monthly invoiced amount and date;
	 
	 	(2)	 	Total invoiced amount to date;
	 
	 	(3)	 	If applicable, title, date, and amount of change orders and/or other modifications;
	 
	 	(4)	 	Total remaining funds.




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SECTION H — SPECIAL CONTRACT CLAUSES




H.1. INSURANCE



The contractor shall in accordance with Section I, submit to the Contracting Officer a written
certification that it has obtained the insurance required below, and that these policies contain
the endorsement required by FAR 52.228-5 entitled “Insurance — Work On A Government Installation”.
The contractor shall deliver the certification to the Contracting Officer not later than ten (10)
calendar days after award of the contract.



The contractor shall maintain during the life of this contract the following insurance:




A. Workers’ compensation and employer’s liability.



The contractor is required to comply with applicable federal and state workers’ compensation and
occupational disease statutes. If occupational diseases are not compensable under those statutes,
they shall be covered under the employer’s liability section of the insurance policy, except when
contract operations are so commingled with a contractor’s commercial operations that it would not
be practical to require this coverage. Employer’s liability coverage of at least $100,000 shall be
required except in states with exclusive or monopolistic funds that do not permit workers’
compensation to be written by private carriers.




B. General Liability



The contractor shall provide bodily injury liability insurance coverage written on the
comprehensive form of policy of at least $500,000 per occurrence.




C. Automobile Liability



The contractor shall provide automobile liability insurance written on the comprehensive form of
policy. The policy shall provide for bodily injury and property damage liability covering the
operation of all automobiles used in connection with the performance of the contract. Policies
covering automobiles operated in the U.S. shall provide coverage of at least $200,000 per person
and $500,000 per occurrence for bodily injury and $20,000 per occurrence for property damage.




H.2 SAVE HARMLESS AND INDEMNITY AGREEMENT



A. Responsibility for Government Property.  The contractor assumes full responsibility for
and shall indemnify the government against any and all loss or


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damage of whatsoever kind and nature to any and all government property, including any equipment,
supplies, accessories, or parts furnished, while in its custody and care for storage, repair, or
services to be performed under the terms of this contract, resulting in whole or in part from the
negligent acts of the contractor, any subcontractor, or any employee, agent, or representative of
the contractor or subcontractor.



B. Hold Harmless and Indemnification Agreement. The contractor shall save and hold
harmless and indemnify the government against any and all liability and claims and costs of
whatever kind and nature for injury to or death of any persons and for loss of or damage to any
property occurring in connection with or in any way incidental to or arising out of the occupancy,
use, service, operation, or performance of work under the terms of this contract resulting in whole
or in part from the negligent acts or omissions of the contractor, any subcontractor, or an
employee, agent, or representative of the contractor or subcontractor.



C. Contractor/Employees Property. The contractor shall be responsible for the safety and
health of its employees. The government will not be responsible in any way for damage to the
contractor’s supplies or materials, or to the contractor’s employees’ personal belongings brought
into the building, occasioned by fire, theft, accident, or otherwise.




H.3 CONFIDENTIALITY AND CONFLICT OF INTEREST AND NEUTRALITY REQUIREMENTS




A. CONFIDENTIALITY



The Contractor and any personnel assigned to work on this Contract, including any employees,
subcontractors, subcontractor employees, consultants, agents, or other representatives of the
Contractor (collectively “the Contract personnel”) are restricted as to their use or disclosure of
non-public information obtained during the term of this Contract. Non-public information means any
information that is not routinely available for public inspection. Section 0.457 of the FCC’s
rules (47 C.F.R. § 0.457) lists different types of non-public information maintained at the FCC
including, but not limited to, information that is subject to the attorney-client privilege, the
attorney work product doctrine, the deliberative process privilege, or any other relevant claims of
privilege and exempt from disclosure under the Freedom of Information Act. For purposes of this
Contract, non-public information includes all documents, reports, spreadsheets, written
communications, and any other work product or data, including drafts thereof, in all formats such
information exists, electronic or otherwise, generated in the performance of this Contract, and
includes the PAS software. It is the responsibility of the Contractor and Contract personnel to
preserve all non-public information in confidence.




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The Contractor and Contract personnel may not discuss or disclose non-public information, either
within or outside of the Contractor’s organization, except (a) FCC employees authorized by the
Contracting Officer to receive such information; (b) for approved Contract personnel who have
executed a Non-Disclosure Agreement (Attachment A to the RFQ) as necessary for performance of work
under the Contract; or (c) as directed in writing by the Contracting Officer. The Contractor is
responsible for ensuring that all Contract personnel execute the attached Non-Disclosure Agreement
and providing executed Non-Disclosure Agreements to the Contracting Officer before Contract
personnel commence any work under this Contract. These procedures apply to any Contract personnel
assigned to perform work under this Contract following award.



Requests for the use of any non-public information obtained during, or resulting from, the
performance of the Contract must be addressed in writing to, and approved in writing by, the
Contracting Officer. In the event the Contractor is issued a subpoena, court order, or similar
request seeking information related to this contract, the Contractor will notify the Contracting
Officer in writing within one calendar day of knowledge or receipt of such request, whichever is
sooner.



The prohibition on disclosure of information described above is an ongoing obligation of the
Contractor and Contract personnel and does not terminate with completion of work under this
Contract or, with respect to Contract personnel, upon conclusion of an individual’s
employee/consultant/representative relationship with the Contractor or its subcontractor(s).




B. CONFLICT OF INTEREST AND NEUTRALITY REQUIREMENTS



1. The Contractor is committed to providing high quality service to the Commission that is free
from bias, personal and organizational conflicts of interest, unprofessional conduct, and is
otherwise in compliance with the FCC’s specified neutrality requirements. See Administration of
the North American Numbering Plan, CC Docket No. 92-237, Third Report and Order, 12 FCC Rcd 23040
(1997); Request of Lockheed Martin Corporation and Warburg, Pincus & Co. for Review of the Transfer
of the Lockheed Martin Communications Industry Services Business, CC Docket No. 92-237, 14 FCC Rcd
19792 (1999); Letter to Neustar, Inc. from Chief, Wireline Competition Bureau, CC Docket No.
92-237, 17 FCC Rcd 13641 (2002); Neustar Inc. Request to Allow Certain Transactions without Prior
Commission Approval and to Transfer Ownership, 19 FCC Rcd 16982 (2004) and section 52.12 of the
Commission’s rules, 47 C.F.R. § 52.12. During the period of contract performance, the Contractor
shall refrain from providing services to any person or entity that would result in an actual or
potential conflict of interest with the performance of this contract with the FCC or otherwise be
in conflict with the neutrality criteria.



2. The Contractor shall provide written certification by one of its ifficers that it is in
compliance with the neutrality criteria set forth in the FCC Orders and rules





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identified in Paragraph 1 above, and that it has submitted any information necessary to demonstrate
such compliance. The Contractor recognizes that the failure to disclose any actual or potential
conflict of interest or other information affecting its compliance with the neutrality criteria to
the satisfaction of the FCC may render it ineligible for award or, if necessary, subject to
contract termination.



3. The Contractor agrees that if after award of the contract, it discovers an actual or potential
conflict of interest or any information affecting its compliance with the neutrality criteria set
forth in the FCC Orders and rules identified in Paragraph 1 above, or that new circumstances have
arisen with respect thereto, it shall make an immediate and full disclosure in writing to the
Contracting Officer and notify the Commission as otherwise may be required pursuant to the relevant
Orders and rules. The Contracting Officer may terminate the contract, in whole or in part, if he or
she deems such termination to be in the best interest of the Government. If the contractor was
aware of a potential or actual conflict of interest or any other circumstance affecting its
compliance with the neutrality criteria prior to award of this contract, or after award discovered
an actual or potential conflict or any other circumstance affecting its compliance with the
neutrality criteria and intentionally did not disclose or misrepresented relevant information to
the Contracting Officer, the FCC may terminate the contract for default.




H.4 KEY PERSONNEL



(a). The Contractor shall identify “key personnel” to be assigned to perform the required work.
The key personnel are considered to be essential to the work being performed for Commission.



The following personnel are designated as Key Personnel:





	 	1.	 	Name: [***] 
Title/Job Classification: [***]
	 
	 	2.	 	Name: [***] 
Title/Job Classification: [***]
	 
	 	3.	 	Name: [***] 
Title/Job Classification: [***]
	 
	 	4.	 	Name: [***] 
Title/Job Classification: [***]
	 
	 	5.	 	Name: [***]
 Title/Job Classification: [***]
	 
	 	6.	 	Name: [***]
 Title/Job Classification: [***]




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	 	7.	 	Name: [***]
 Title/Job Classification: [***]
	 
	 	8.	 	Name: [***]
 Title/Job Classification: [***]
	 
	 	9.	 	Name: [***]
 Title/Job Classification: [***]




(b). The Contractor agrees that the key personnel shall not be removed from the contract effort,
replaced or added to the contract without a compelling reason (e.g. death of present personnel,
personnel leaving the company employ, unavailability due to excessive or unanticipated demand made
by the Government under any order), and without compliance with paragraphs (c) and (d) hereof. The
Government will not approve substitutions for the sole purpose of the Contractor.



(c). If any change to the key personnel positions becomes necessary (substitutions or additions),
the Contractor shall immediately notify the Contracting Officer in writing, accompanied by the
resume of the proposed replacement personnel who shall be of at least substantially equal ability
and qualifications as the individuals currently approved for that category.



(d). No substitution or replacement of the key personnel shall be approved within the first ninety
days of the issuance of the Contract.



(e). All requests for approval of changes hereunder must be in writing and provide a detailed
explanation of circumstances necessitating the proposed change. Requests for changes should be made
whenever the need is identified, and not at the time of quote submittal. Besides the resume, the
request must also provide:





I. A comparison of skills and qualifications to those set forth in the accepted resume
proposed for substitution;




2. A signed Non-Disclosure Agreement, and




3. Any other information requested by the Contracting Officer to reach a decision.


(f) The Contracting Officer will evaluate such requests and promptly notify the Contractor of
his/her approval in writing.




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H.5 SUITABILITY AND SECURITY PROCESSING




     1. General


(a) All contract personnel are subjected to background investigations for the purpose of
suitability determinations. Based on their proposed duties, some contract personnel may also be
required to have security clearance determinations. No contract personnel may be assigned to work
on the contract without a favorable initial review of the OF 306, Declaration for Federal
Employment (http://www.opm.gov/forms/pdf_fill/of0306.pdf) or a written waiver from the FCC Security
Operations Center (SOC).



(b) Suitability, waiver, and security clearance determination investigations are currently
conducted through the FCC Security Operations Center (202- 418-7884). The individual contract
employee will be provided with a review process before a final adverse determination is made. The
FCC requires that any contract personnel found not suitable, or who has a waiver cancelled, or is
denied a security clearance, be removed by the contractor during the same business day that the
determination is made.



(c) If the contract personnel is re-assigned and the new position is determined to require a
higher level of risk suitability than the contract personnel currently holds, the individual may be
assigned to such position while the determination is reached by the SOC. A new A-600 shall be
necessary for the new position.



(d) Contract personnel working as temporary hires (for ninety (90) days or less) must complete
and receive a favorable initial review of the OF 306 and complete the contract personnel section of
the FCC Form A-600, “FCC Contractor Record Form.” If during the term of their employment they will
have access to any FCC network application, they must also complete and sign the FCC Form A-200,
“FCC Computer System Application Access Form.”




2. At Time of Contract Award



(a) The FCC Security Operations Center must receive the completed, signed OF 306 for all proposed
contractor employees at the time of contract award. Resumes for all personnel proposed for
assignment on the contract should be provided to the Security Office prior to the time of in-take
processing (see below, 2.3.2). The FCC Security Operations Center requires up to five (5) working
days (from the date they are received) to process the OF 306 before any employee is allowed to
begin work on the contract. A written waiver from the SOC may be obtained in special
circumstances.



All contract personnel, regardless of task description, must complete this form. Without an
approved, completed OF 306 on file at the SOC, no contractor employee may begin work. An approved
OF 306 is one that has passed initial




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review by the SOC. During the course of the SOC review of the OF 306, the contract personnel may
be interviewed by SOC staff regarding information on their OF 306.



(b) In addition, the Contractor is responsible for submission of completed, signed computer
security forms for each employee prior to that person beginning work on the contract (See Appendix
No. 3, FCC Instruction 1479.1, FCC Computer Security Program Directive and sample forms.) These
forms should be submitted to the FCC Computer Security Office.



(c) The COTR shall begin processing their section of the FCC Contract Personnel Record (FCC Form
A-600) at this time. This form, with the COTR and CO portions completed, will be distributed at
the time of contract award and must be submitted to the SOC within ten (10) working days.



(d) The Office of Personnel Management (OPM) will issue a Certificate of Investigation (CIN)
following the appropriate background investigation. The SOC notifies the CO and COTR and contract
personnel who have received a favorable adjudication so they may receive their permanent access
credential.




3. IDENTITY PROOFING, REGISTRATION AND CHECKOUT REQUIREMENTS



3.1 Locator and Information Services Tracking (LIST) Registration



The Security Operations Center maintains a Locator and Information Services Tracking (LIST)
database, containing contact information for all Commission and contract employee personnel,
regardless of work location.



The contract employee’s FCC Form A-600, “FCC Contractor Record Form” captures the information for
data entry into the LIST system.



3.2 Intake Processing




     (a) Following the processing of the OF 306 and an initial favorable suitability
determination, (unless otherwise waived) the contract personnel shall report to the FCC for
identity verification and access badge issuance on their first scheduled workday.



     (b) All new contract personnel must be escorted to the SOC by either the CO or COTR
responsible for the contract. At this time the contractor personnel must present two forms of
identification; one of which must be a picture ID issued by a state, or the Federal, government.
The other piece of identification should be the original of one of the following:



     U.S. Passport (unexpired or expired)



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Certificate of U.S. Citizenship (Form N-560 or N-561)

Certificate of Naturalization (Form N-550 or N-570)

School ID

Voter’s registration card

U.S. Military card

Military dependent’s ID card

U.S. Coast Guard Merchant Mariner card

Native American Tribal document

U.S. Social Security card

Certification of Birth Abroad, (Form FS-545 or Form DS-1350)

Original or certified copy of a birth certificate, bearing an official seal



     (c) After identity verification, the individual shall complete the Fingerprint Card form, FD
258, the Fair Credit Report Act form, and be photographed and issued the appropriate access badge.



     (d) At this time the contract employee will be given one of the following forms, based on the
security risk designation for the proposed support classification/position, to complete and return
to the SOC within seven (7) business days:


(i) Low Risk Positions — SF 85, Questionnaire for Non-Sensitive Positions



(ii) Moderate Risk Positions — SF 85-P, Questionnaire for Public Trust Positions



(iii) High Risk Positions/Secret or Top Secret Security Clearances — Standard Form (SF) 86,
Questionnaire for Sensitive Positions




     (e) For any contract employee whose name is provided to the Commission for security
investigation at (ii) or (iii) level, who subsequently leaves the subject contract, due to
Contractor or contract employee decision, within the first year, the Contractor shall reimburse the
Commission for the cost of the investigation. If the contract or task order is scheduled for
completion in under one year and the contract employee for whom a security investigation has been
done leaves prior to the work being done, the Contractor and SOC shall agree on a pro-rated amount
for reimbursement. The cost may range from approximately $400.00 (moderate risk) to $3,000.00
(high risk). The Contractor will be provided a copy of the investigation invoice with the
reimbursement request.



3.3. Monthly Contractor Personnel Reports



The monthly report verifying contract personnel working at the FCC is a crucial element in the
agency’s compliance with Homeland Security Presidential Directive (HSPD) 12. Accurate and timely
reporting are required as part of the ongoing access control efforts as mandated by HSPD-12 and
implementing directives.




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(a) The Contractor’s Program Manager shall submit a contract personnel list to the SOC on the
first working day of each month. This report shall be identified by the contract name and FCC
number, and shall list all the contract employees working at the FCC in the immediately previous
month.



(b) The report shall highlight or list in some way those individuals who are no longer employed by
the Contractor or who are no longer working on the subject contract. As well, any additional
contract personnel who have been successfully processed for work on the contract since the previous
report shall also be noted.



(c) The report may be delivered electronically in MS Excel format. The covering email should
contain a statement of certification of accuracy and should originate with the Contract Program
Manager or other Contractor executive personnel. The author of the email shall be considered the
signatory.



(d) No later than the 15th of each month, the SOC will notify the Contract Program
Manager, the author of the email covering the Monthly report (if different), the COTR and the
Contracting Officer if the report is a) received after the first working day of the month, or b)
contains errors in the listing. The notification will identify the reason for deficit in the
report.



(e) The first instance of either a) or b) above shall result in a Five Hundred Dollar
($500.00) penalty against the Contractor. The assessed penalty shall increase in Five Hundred
Dollar ($500.00) increments for each subsequent Monthly report received either late or containing
errors.




3.4. Checkout Processing:



(a) All contract employees no longer employed on the subject contract, or at the termination
of the contract, are required to report to the SOC and complete the sign-out portion of the FCC
A-600, Contract Personnel Record.



(b) This process verifies the access badge has been returned to the SOC by the contract
personnel.




(c) If the checkout processing is not completed by the contract employee, the Contractor shall
take action to ensure its accomplishment no later than thirty (30) calendar days after the
employee’s departure from the FCC.



(d) The Contractor shall be liable to the FCC for an administrative processing charge of
$150.00 (One Hundred Fifty Dollars), for each of their employees who leaves their duty assignment
at the Commission and fails to complete the checkout processing within thirty (30) calendar days of
departure. Mellon Bank, N.A., handles collection and processing of all Commission administrative
charges and should payment become necessary, the Contractor will be provided the appropriate
directions for an EFT.



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(e) The Contractor shall be liable for any actual damages arising from a failure to
ensure that the checkout processing occurs within the thirty (30) calendar days of the contract
employee’s departure from the FCC.



H.6 GOVERNMENT PROPERTY





A. Government Property




Except as provided in this clause, Government property is subject to the terms and
conditions of FAR 52.245-2, Government Property (Fixed-Price Contracts), which is
incorporated by reference in Section I.1. “Government property” is defined in FAR
45.101 and includes Government-furnished property and contractor-acquired
property. The Contractor is solely responsible for any replacement of Government
property necessary during the performance of the Contract.




B. Government-Furnished Property




The National Pooling Administrator Transition Plan (Transition Plan, Attachment D)
was prepared by NeuStar, Inc. (NeuStar) during the performance of Contract
CON01000016 and identifies equipment and software that will be made available to
the Contractor as Government-furnished property on a rent-free basis.
Government-furnished software includes the PAS software that was developed by
NeuStar as well as commercial-off-the-shelf (COTS) software acquired by NeuStar
under Contract CON01000016.




C. Contractor-Acquired Property




Title to any property acquired by the Contractor for use in conjunction with the
PAS shall vest in the FCC when its use in performing this Contract commences.



H.7 RIGHTS IN DATA





A. Rights in Government-Furnished COTS Software




The Government is providing no rights or licenses in Government-furnished
COTS software to the Contractor. The Contractor is responsible for
acquiring licenses in any Government-furnished COTS software that it
elects to use in the performance of this Contract.



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B. Rights in Government-Furnished Data Other Than COTS Software




Notwithstanding any other language in this Contract, the Government holds unlimited rights in all
Government-furnished data other than COTS software, including the PAS software developed by NeuStar
under Contract CON01000016. The Contractor is authorized to use and prepare derivative works of
Government-furnished data other than COTS software to the extent necessary for, and for the sole
purpose of, performing this Contract. The Contractor’s rights with respect to Government-furnished
data other than COTS software shall expire upon the termination or expiration of this Contract.




C. Rights in Data Other Than Government-Furnished Data




Rights in data other than Government-furnished data are governed by either FAR 52.227-19,
Commercial Computer Software—Restricted Rights (incorporated by reference in Section I.1), or FAR
52.227-14, Rights in Data—General (as amended and set forth in Section I.6. FAR 52.227-19 applies
only to COTS software acquired under this Contract; FAR 52.227-14, as amended, applies to all other
data, including PAS software, other than Government-furnished data. The Government shall receive
unlimited rights in any modifications to or derivative works of
Government-furnished data.


Subparagraph (g)(3)(iv) of FAR 52.227-14, as amended in Section I.6, requires the Contractor, if it
transfers any PAS software under Section C.3.20 of this Contract that (1) is not a modification or
derivative work of Government-furnished PAS software and (2) meets the definition of “restricted
computer software” in FAR 27.401, to provide the Government with additional restricted rights in
such PAS software that will enable the FCC or any Pooling Administrator contractor acting on its
behalf, subsequent to the termination or expiration of this Contract, to use the PAS software for
operation of the PAS, to modify the PAS software, and to use the modified PAS software or
distribute it to future Pooling Administrator contractors for their use in operation of the PAS.




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PART II — CONTRACT CLAUSES




SECTION I — CONTRACT CLAUSES




I.1 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)



This contract incorporates one or more clauses by reference, with the same force and effect as if
they were given in full text. Upon request, the Contracting Officer will make their full text
available. Also, the full text of a clause may be accessed electronically at this/these
address(es):




www.arnet.gov/far




FEDERAL ACQUISITION REGULATION (48 CFR CHAPTER 1) CLAUSES




	 	 	 	 	 
	NUMBER	 	TITLE	 	DATE
	 	 	 	 	 
	52.202-1

	 	Definitions
	 	July 2004
	52.203-3

	 	Gratuities
	 	April 1984
	52.203 -5

	 	Covenant Against Contingent Fees
	 	April 1984
	52.203 -6

	 	Restrictions on Subcontractor Sales

To The Government
	 	July 1995
	52.203 -7

	 	Anti-Kickback Procedures
	 	July 1995
	52.203-8

	 	Cancellation, Rescission, and Recovery
of Funds for Illegal or Improper Activity
	 	January 1997
	52.203-10

	 	Price Or Fee Adjustment For Illegal Or

Improper Activity
	 	January 1997
	52 .203-12

	 	Limitation On Payments To Influence

Certain Federal Transactions
	 	Sept 2005
	52.204 -2

	 	Security Requirements
	 	August 1996
	52.204-4


	 	Printed or Copied Double-Sided on
Recycled Paper
	 	August 2000

	52.204 -7

	 	Central Contractor Registration
	 	July 2006
	52.209-6

	 	Protecting the Government’s Interest
When Subcontracting With Contractors
Debarred, Suspended, or Proposed for
Debarment
	 	January 2005
	52.215-2

	 	Audit and Records—Negotiation
	 	June 1999
	52.215-8

	 	Order of Precedence—Uniform Contract
Format
	 	October 1997
	52.219-8

	 	Utilization of Small Business Concerns
	 	May 2004
	52.219-9

	 	Small Business Subcontracting Plan Alt II
	 	July 2005
	52.219-16

	 	Liquidated Damages-Subcontracting Plan
	 	January 1999
	52.219-23

	 	Notice of Price Evaluation Adjustment for
Small Disadvantaged Business Concerns
	 	Sept 2005
	52 .222-3

	 	Convict Labor
	 	June 2003
	52.222-21

	 	Prohibition of Segregated Facilities
	 	February 1999
	52.222-26

	 	Equal Opportunity
	 	April 2002
	52.222-35

	 	Equal Opportunity for Special Disabled
Veterans, Veterans of the Vietnam Era,	 	 






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	NUMBER	 	TITLE	 	DATE
	 	 	 	 	 
	 

	 	and Other Eligible Veterans
	 	Dec 2001
	52.222-36

	 	Affirmative Action for Workers with

Disabilities
	 	June 1998
	52.222-37


	 	Employment Reports on Special Disabled
Veterans, Veterans of the Vietnam Era,
And Other Eligible Veterans
	 	Dec 2001


	52.222-50

	 	Combating Trafficking in Persons
	 	Apr 2006
	52.223-6

	 	Drug Free Workplace
	 	May 2001
	52.223-14

	 	Toxic Chemical Release Reporting
	 	August 2003
	52.224-1

	 	Privacy Act Notification
	 	April 1984
	52.224-2

	 	Privacy Act
	 	April 1984
	52.225-13

	 	Restrictions on Certain Foreign Purchases
	 	Feb 2006
	52.227-1

	 	Authorization and Consent
	 	July 1995
	52 .227-3

	 	Patent Indemnity
	 	April 1984
	52.227-19

	 	Commercial Computer Software-

Restricted Rights
	 	June 1987
	52.227-23

	 	Rights to Proposal Data (Technical)
	 	June 1987
	52.229-3

	 	Federal, State and Local Taxes
	 	April 2003
	52.232-1

	 	Payments
	 	April 1984
	52.232-11

	 	Extras
	 	April 1984
	52.232-17

	 	Interest
	 	June 1996
	52.232-23

	 	Assignment of Claims
	 	January 1986
	52.232-33

	 	Payment by Electronic Funds Transfer—
Central Contractor Registration
	 	October 2003
	52.233-1

	 	Disputes
	 	July 2002
	52.233-3

	 	Protest After Award
	 	August 1996
	52.233-4

	 	Applicable Law for Breach of Contract Claim
	 	October 2004
	52.237-3

	 	Continuity of Services
	 	January 1991
	52.242-13

	 	Bankruptcy
	 	July 1995
	52.243-1

	 	Changes—Fixed Price Alternate I
	 	August 1987
	52.245-1

	 	Property Records
	 	April 1984
	52.245-2

	 	Government Property

(Fixed Price Contracts)
	 	May 2004
	52.246-25

	 	Limitation of Liability—Services
	 	February 1997
	52.248-1

	 	Value Engineering
	 	February 2000
	52.249-2

	 	Termination for Convenience Of The

Government (Fixed- Price)
	 	May 2004
	52.249-8

	 	Default (Fixed-Price Supply and Service)
	 	April 1984
	52.253-1

	 	Computer Generated Forms
	 	January 1991






I.2 52.217-8 OPTION TO EXTEND SERVICES (NOV 1999)



The Government may require continued performance of any services within the limits and at the rates
specified in the contract. These rates may be adjusted only as a result of revisions to prevailing
labor rates provided by the Secretary of Labor. The option provision may be exercised more than
once, but the total extension of performance hereunder shall not exceed 6 months. The Contracting Officer may exercise
the option by written notice to the Contractor within 30 days prior to contract completion.





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I.3 52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT
(MAR 2000)



(a) The Government may extend the term of this contract by written notice to the Contractor within
30 days; provided that the Government gives the Contractor a preliminary written notice of its
intent to extend at least 60 days before the contract expires. The preliminary notice does not
commit the Government to an extension.



(b) If the Government exercises this option, the extended contract shall be considered to include
this option clause.



(c) The total duration of this contract, including the exercise of any options under this clause,
shall not exceed 5 years.




I.4 52.239-1 PRIVACY OR SECURITY SAFEGUARDS (AUG 1996)



(a) The Contractor shall not publish or disclose in any manner, without the Contracting Officer’s
written consent, the details of any safeguards either designed or developed by the Contractor under
this contract or otherwise provided by the Government.



(b) To the extent required to carry out a program of inspection to safeguard against threats and
hazards to the security, integrity, and confidentiality of Government data, the Contractor shall
afford the Government access to the Contractor’s facilities, installations, technical capabilities,
operations, documentation, records, and
databases.



(c) If new or unanticipated threats or hazards are discovered by either the Government or the
Contractor, or if existing safeguards have ceased to function, the discoverer shall immediately
bring the situation to the attention of the other party.




I.5 52.244-6 SUBCONTRACTS FOR COMMERCIAL ITEMS (FEB 2006)



(a) Definitions. As used in this clause—



“Commercial item” has the meaning contained in Federal Acquisition Regulation 2.101, Definitions.



“Subcontract” includes a transfer of commercial items between divisions, subsidiaries, or
affiliates of the Contractor or subcontractor at any tier.




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(b) To the maximum extent practicable, the Contractor shall incorporate, and require its
subcontractors at all tiers to incorporate, commercial items or nondevelopmental items as
components of items to be supplied under this contract.



(c)(1) The Contractor shall insert the following clauses in subcontracts for commercial items:

(i) 52.219-8, Utilization of Small Business Concerns (May 2004) (15 U.S.C. 637(d)(2) and (3)), in
all subcontracts that offer further subcontracting opportunities. If the subcontract (except
subcontracts to small business concerns) exceeds $500,000 ($1,000,000 for construction of any
public facility), the subcontractor must include 52.219-8 in lower tier subcontracts that offer
subcontracting opportunities.



(ii) 52.222-26, Equal Opportunity (Apr 2002) (E.O. 11246).



(iii) 52.222-35, Equal Opportunity for Special Disabled Veterans, Veterans of the Vietnam Era, and
Other Eligible Veterans (Dec 2001) (38 U.S.C. 4212(a));



(iv) 52.222-36, Affirmative Action for Workers with Disabilities (June 1998) (29 U.S.C. 793).

(v) 52.222-39, Notification of Employee Rights Concerning Payment of Union Dues or Fees (Dec 2004)
(E.O. 13201). Flow down as required in accordance with paragraph (g) of FAR clause 52.222-39).



(vi) 52.247-64, Preference for Privately Owned U.S.-Flag Commercial Vessels (Feb 2006) (46 U.S.C.
App. 1241 and 10 U.S.C. 2631) (flow down required in accordance with paragraph (d) of FAR clause
52.247-64).



(2) While not required, the Contractor may flow down to subcontracts for commercial items a minimal
number of additional clauses necessary to satisfy its contractual obligations.



(d) The Contractor shall include the terms of this clause, including this paragraph (d), in
subcontracts awarded under this contract.




I.6 52.227-14 RIGHTS-IN-DATA-GENERAL ALT V (JUN 1987)




     (a) Definitions. “Computer software,” as used in this clause, means computer programs,
computer data bases, and documentation thereof.



     “Data,” as used in this clause, means recorded information, regardless of form or the media on
which it may be recorded. The term includes technical data and computer software. The term does not include information incidental to contract
administration, such as financial, administrative, cost or pricing, or management information.



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     “Form, fit, and function data,” as used in this clause, means data relating to items,
components, or processes that are sufficient to enable physical and functional interchangeability,
as well as data identifying source, size, configuration, mating, and attachment characteristics,
functional characteristics, and performance requirements; except that for computer software it
means data identifying source, functional characteristics, and performance requirements but
specifically excludes the source code, algorithm, process, formulae, and flow charts of the
software.



     “Limited rights,” as used in this clause, means the rights of the Government in limited rights
data as set forth in the Limited Rights Notice of paragraph (g)(2) if included in this clause.



     “Limited rights data,” as used in this clause, means data (other than computer software) that
embody trade secrets or are commercial or financial and confidential or privileged, to the extent
that such data pertain to items, components, or processes developed at private expense, including
minor modifications thereof.



     “Restricted computer software,” as used in this clause, means computer software developed at
private expense and that is a trade secret; is commercial or financial and is confidential or
privileged; or is published copyrighted computer software, including minor modifications of such
computer software.



     “Restricted rights,” as used in this clause, means the rights of the Government in restricted
computer software, as set forth in a Restricted Rights Notice of paragraph (g)(3) if included in
this clause, or as otherwise may be provided in a collateral agreement incorporated in and made
part of this contract, including minor modifications of such computer software.



     “Technical data,” as used in this clause, means data (other than computer software) which are
of a scientific or technical nature.



     “Unlimited rights,” as used in this clause, means the right of the Government to use,
disclose, reproduce, prepare derivative works, distribute copies to the public, and perform
publicly and display publicly, in any manner and for any purpose, and to have or permit others to
do so.



     (b) Allocation of rights.



          (1) Except as provided in paragraph (c) of this clause regarding copyright, the Government
shall have unlimited rights in—




               (i) Data first produced in the performance of this contract;



               (ii) Form, fit, and function data delivered under this contract;



               (iii) Data delivered under this contract (except for restricted computer software) that
constitute manuals or instructional and training material for



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installation, operation, or routine
maintenance and repair of items, components, or processes delivered or furnished for use under this
contract; and




          (iv) All other data delivered under this contract unless provided otherwise for limited rights
data or restricted computer software in accordance with paragraph (g) of this clause.




     (2) The Contractor shall have the right to—


          (i) Use, release to others, reproduce, distribute, or publish any data first produced or
specifically used by the Contractor in the performance of this contract, unless provided otherwise
in paragraph (d) of this clause;



          (ii) Protect from unauthorized disclosure and use those data which are limited rights data or
restricted computer software to the extent provided in paragraph (g) of this clause;



          (iii) Substantiate use of, add or correct limited rights, restricted rights, or copyright
notices and to take other appropriate action, in accordance with paragraphs (e) and (f) of this
clause; and



          (iv) Establish claim to copyright subsisting in data first produced in the performance of this
contract to the extent provided in paragraph (c)(1) of this clause.




     (c) Copyright—



          (1) Data first produced in the performance of this contract. Unless provided otherwise in
paragraph (d) of this clause, the Contractor may establish, without prior approval of the
Contracting Officer, claim to copyright subsisting in scientific and technical articles based on or
containing data first produced in the performance of this contract and published in academic,
technical or professional journals, symposia proceedings or similar works. The prior, express
written permission of the Contracting Officer is required to establish claim to copyright
subsisting in all other data first produced in the performance of this contract. When claim to
copyright is made, the Contractor shall affix the applicable copyright notices of 17 U.S.C. 401 or
402 and acknowledgment of Government sponsorship (including contract number) to the data when such
data are delivered to the Government, as well as when the data are published or deposited for
registration as a published work in the U.S. Copyright Office. For data other than computer
software the Contractor grants to the Government, and others acting on its behalf, a paid-up,
nonexclusive, irrevocable worldwide license in such copyrighted data to reproduce, prepare
derivative works,
distribute copies to the public, and perform publicly and display publicly, by or on behalf of
the Government. For computer software, the Contractor grants to the Government and others acting in
its behalf, a paid-up nonexclusive, irrevocable




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worldwide license in such copyrighted computer
software to reproduce, prepare derivative works, and perform publicly and display publicly by or on
behalf of the Government.




          (2) Data not first produced in the performance of this contract. The Contractor shall not,
without prior written permission of the Contracting Officer, incorporate in data delivered under
this contract any data not first produced in the performance of this contract and which contains
the copyright notice of 17 U.S.C. 401 or 402, unless the Contractor identifies such data and grants
to the Government, or acquires on its behalf, a license of the same scope as set forth in paragraph
(c)(1) of this clause; provided, however, that if such data are computer software the Government
shall acquire a copyright license as set forth in paragraph (g)(3) of this clause if included in
this contract or as otherwise may be provided in a collateral agreement incorporated in or made
part of this contract.




          (3) Removal of copyright notices. The Government agrees not to remove any copyright notices
placed on data pursuant to this paragraph (c), and to include such notices on all reproductions of
the data.




     (d) Release, publication and use of data.



          (1) The Contractor shall have the right to use, release to others, reproduce, distribute, or
publish any data first produced or specifically used by the Contractor in the performance of this
contract, except to the extent such data may be subject to the Federal export control or national
security laws or regulations, or unless otherwise provided in this paragraph of this clause or
expressly set forth in this contract.




          (2) The Contractor agrees that to the extent it receives or is given access to data necessary
for the performance of this contract which contain restrictive markings, the Contractor shall treat
the data in accordance with such markings unless otherwise specifically authorized in writing by
the Contracting Officer.




     (e) Unauthorized marking of data.



          (1) Notwithstanding any other provisions of this contract concerning inspection or acceptance,
if any data delivered under this contract are marked with the notices specified in paragraph (g)(2)
or (g)(3) of this clause and use of such is not authorized by this clause, or if such data bears
any other restrictive or limiting markings not authorized by this contract, the Contracting Officer
may at any time either return the data to the Contractor, or cancel or ignore the
markings. However, the following procedures shall apply prior to canceling or ignoring the
markings.




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          (i) The Contracting Officer shall make written inquiry to the Contractor affording the
Contractor 30 days from receipt of the inquiry to provide written justification to substantiate the
propriety of the markings;




          (ii) If the Contractor fails to respond or fails to provide written justification to
substantiate the propriety of the markings within the 30-day period (or a longer time not exceeding
90 days approved in writing by the Contracting Officer for good cause shown), the Government shall
have the right to cancel or ignore the markings at any time after said period and the data will no
longer be made subject to any disclosure prohibitions.




          (iii) If the Contractor provides written justification to substantiate the propriety of the
markings within the period set in subdivision (e)(1)(i) of this clause, the Contracting Officer
shall consider such written justification and determine whether or not the markings are to be
cancelled or ignored. If the Contracting Officer determines that the markings are authorized, the
Contractor shall be so notified in writing. If the Contracting Officer determines, with concurrence
of the head of the contracting activity, that the markings are not authorized, the Contracting
Officer shall furnish the Contractor a written determination, which determination shall become the
final agency decision regarding the appropriateness of the markings unless the Contractor files
suit in a court of competent jurisdiction within 90 days of receipt of the Contracting Officer’s
decision. The Government shall continue to abide by the markings under this subdivision (e)(1)(iii)
until final resolution of the matter either by the Contracting Officer’s determination becoming
final (in which instance the Government shall thereafter have the right to cancel or ignore the
markings at any time and the data will no longer be made subject to any disclosure prohibitions),
or by final disposition of the matter by court decision if suit is filed.




     (2) The time limits in the procedures set forth in paragraph (e)(1) of this clause may be
modified in accordance with agency regulations implementing the Freedom of Information Act (5
U.S.C. 552) if necessary to respond to a request thereunder.



     (3) This paragraph (e) does not apply if this contract is for a major system or for support of
a major system by a civilian agency other than NASA and the U.S. Coast Guard agency subject to the
provisions of Title III of the Federal Property and Administrative Services Act of 1949.



     (4) Except to the extent the Government’s action occurs as the result of final disposition of
the matter by a court of competent jurisdiction, the Contractor is not
precluded by this paragraph (e) from bringing a claim under the Contract Disputes Act,
including pursuant to the Disputes clause of this contract, as



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applicable, that may arise as the
result of the Government removing or ignoring authorized markings on data delivered under this
contract.



     (f) Omitted or incorrect markings.



          (1) Data delivered to the Government without either the limited rights or restricted rights
notice as authorized by paragraph (g) of this clause, or the copyright notice required by paragraph
(c) of this clause, shall be deemed to have been furnished with unlimited rights, and the
Government assumes no liability for the disclosure, use, or reproduction of such data. However, to
the extent the data has not been disclosed without restriction outside the Government, the
Contractor may request, within 6 months (or a longer time approved by the Contracting Officer for
good cause shown) after delivery of such data, permission to have notices placed on qualifying data
at the Contractor’s expense, and the Contracting Officer may agree to do so if the Contractor—




               (i) Identifies the data to which the omitted notice is to be applied;



               (ii) Demonstrates that the omission of the notice was inadvertent;



               (iii) Establishes that the use of the proposed notice is authorized; and



               (iv) Acknowledges that the Government has no liability with respect to the disclosure, use, or
reproduction of any such data made prior to the addition of the notice or resulting from the
omission of the notice.



          (2) The Contracting Officer may also (i) permit correction at the Contractor’s expense of
incorrect notices if the Contractor identifies the data on which correction of the notice is to be
made, and demonstrates that the correct notice is authorized, or (ii) correct any incorrect
notices.




     (g) Protection of limited rights data and restricted computer software.



          (1) When data other than that listed in subdivisions (b)(1)(i), (ii), and (iii) of this clause
are specified to be delivered under this contract and qualify as either limited rights data or
restricted computer software, if the Contractor desires to continue protection of such data, the
Contractor shall withhold such data and not furnish them to the Government under this contract. As
a condition to this withholding, the Contractor shall identify the data being withheld and furnish
form, fit, and function data in lieu thereof. Limited rights data that are formatted as a computer
data base for delivery to the Government are to be treated as limited rights data and not
restricted computer software.




          (2) [Reserved]




          (3) (i) Notwithstanding subparagraph (g)(1) of this clause, the contract may identify and
specify the delivery of restricted computer software, or the





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Contracting Officer may require by written request the delivery of restricted computer
software that has been withheld or would otherwise be withholdable. If delivery of such computer
software is so required, the Contractor may affix the following “Restricted Rights Notice” to the
computer software and the Government will thereafter treat the computer software, subject to
paragraphs (e) and (f) of this clause, in accordance with the Notice:




Restricted Rights Notice





(a) This computer software is submitted with restricted rights under
Government Contract No. CON07000005 (and subcontract N/A, if
appropriate). It may not be used, reproduced, or disclosed by the Government
except as provided in paragraph (b) of this Notice or as otherwise expressly
stated in the contract.




(b) This computer software may be—




(1) Used or copied for use in or with the computer or computers for which it
was acquired, including use at any Government installation to which such computer
or computers may be transferred;




(2) Used or copied for use in a backup computer if any computer for which it
was acquired is inoperative;




(3) Reproduced for safekeeping (archives) or backup purposes;




(4) Modified, adapted, or combined with other computer software, provided
that the modified, combined, or adapted portions of the derivative software
incorporating restricted computer software are made subject to the same restricted
rights;




(5) Disclosed to and reproduced for use by support service Contractors in
accordance with subparagraphs (b) (1) through (4) of this clause, provided the
Government makes such disclosure or reproduction subject to these restricted
rights; and




(6) Used or copied for use in or transferred to a replacement computer.




(c) Notwithstanding the foregoing, if this computer software is published
copyrighted computer software, it is licensed to the
Government, without disclosure prohibitions, with the minimum rights set forth in
paragraph (b) of this clause.



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(d) Any other rights or limitations regarding the use, duplication, or
disclosure of this computer software are to be expressly stated in, or
incorporated in, the contract.




(e) This Notice shall be marked on any reproduction of this computer
software, in whole or in part.



(End of notice)





(ii) Where it is impractical to include the Restricted Rights Notice on
restricted computer software, the following short-form Notice may be used in lieu
thereof:



Restricted Rights Notice




Short Form (Jun 1987)





Use, reproduction, or disclosure is subject to restrictions set forth in
Contract No. CON05000005 with NeuStar, Inc.



(End of notice)





(iii) If restricted computer software is delivered with the copyright notice
of 17 U.S.C. § 401, it will be presumed to be published copyrighted computer
software licensed to the Government without disclosure prohibitions, with the
minimum rights set forth in paragraph (b) of this clause, unless the Contractor
includes the following statement with such copyright notice: “Unpublished—rights
reserved under the Copyright Laws of the United States.




(iv) With respect to any PAS software that (1) is not a modification or derivative
work of Government-furnished PAS software (2) and meets the definition of
“restricted computer software” in FAR 27.401, paragraph (d) of the Restricted
Rights Notice in subparagraph (g)(3)(i) above shall be replaced with the following
language:




(d) In addition to the rights stated in paragraph (b), the Contractor grants to the Government or a
Pooling Administrator contractor acting on its behalf, a paid-up,
nonexclusive, worldwide license in the PAS software to reproduce, prepare derivative works, and
perform publicly and display publicly by or on behalf of the Government. The Contractor grants to
the Government the right to disclose the PAS software to prospective offerors in any follow-on



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procurements for pooling administration services under the terms and
conditions of a non-disclosure agreement.



     (h) Subcontracting. The Contractor has the responsibility to obtain from its subcontractors
all data and rights therein necessary to fulfill the Contractor’s obligations to the Government
under this contract. If a subcontractor refuses to accept terms affording the Government such
rights, the Contractor shall promptly bring such refusal to the attention of the Contracting
Officer and not proceed with subcontract award without further authorization.



     (i) Relationship to patents. Nothing contained in this clause shall imply a license to the
Government under any patent or be construed as affecting the scope of any license or other right
otherwise granted to the Government.



     (j) The Contractor agrees, except as may be otherwise specified in this contract for specific
data items listed as not subject to this paragraph, that the Contracting Officer or an authorized
representative may, up to three years after acceptance of all items to be delivered under this
contract, inspect at the Contractor’s facility any data withheld pursuant to paragraph (g)(1) of
this clause, for purposes of verifying the Contractor’s assertion pertaining to the limited rights
or restricted rights status of the data or for evaluating work performance. Where the Contractor
whose data are to be inspected demonstrates to the Contracting Officer that there would be a
possible conflict of interest if the inspection were made by a particular representative, the
Contracting Officer shall designate an alternate inspector.



(End of clause)




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PART III — LIST OF DOCUMENTS, EXHIBITS AND OTHER ATTACHMENTS




SECTION J — LIST OF ATTACHMENTS




J.1 LIST OF ATTACHMENTS




	 	 	 	 	 
	ATTACHMENT	 	TITLE	 	PAGES
	 
	 	 	 	 
	A
	 	Non-Disclosure Certification	 	1
	 
	 	 	 	 
	C
	 	FCC FORMS:	 	 
	 
	 	 	 	 
	 
	 	1.   FCC A-200, FCC Computer System
	 	 
	 
	 	   Application Access Assignment Form (Jul. 2002)
	 	
	 
	 	   (incorporated by reference)
	 	2 
	 
	 	 	 	 
	 
	 	2.   FCC A-600, Contract Personnel Record (Apr. 2003)
	 	
	 
	 	   (incorporated by reference)
	 	4
	 
	 	 	 	 
	E
	 	Quality Assurance Surveillance Plan (QASP)	 	
	 
	 	(incorporated by reference)	 	11
	 
	 	 	 	 
	F
	 	Successful ProposalVols. 1, 2, & 3 (NeuStar, Inc. dated April 5, 2007)	 	 
	 
	 	(incorporated by reference)	 	 
	 
	 	 	 	 
	G
	 	Contracting Officer's Technical	 	
	 
	 	Representative (COTR) Delegation	 	4
	 
	 	 	 	 
	H
	 	Accessibility Standards, Section 508 of The Rehabilitation Act	 	
	 
	 	(by reference only)	 	N/A
	 
	 	 	 	 
	I
	 	FCC Policy Statement on the Prevention of Workplace Violence (Jun. 2003)	 	
	 
	 	(incorporated by reference)	 	1
	 
	 	 	 	 
	J
	 	FCC Instruction #1139 “Management of Non-Public Information”	 	
	 
	 	(March 2007)	 	12
	 
	 	 	 	 
	K
	 	FCC Computer Security Program Directive	 	
	 
	 	(incorporated by reference)	 	33
	 
	 	 	 	 
	L
	 	Subcontracting Plan dated April 4, 2007	 	
	 
	 	(incorporated by reference, Also reference Attachment F)	 	12







120