Federal Register / Vol. 76, No. 60 / Tuesday, March 29, 2011 / Notices 17451 

work in the space until conditions in 

the space are brought into compliance. 

Warning Signs and Labels (§ 1915.16) 

This paragraph establishes protocols 

for preparing signs and labels required 

in previous paragraphs. 

II. Special Issues for Comment 

OSHA has a particular interest in 

comments on the following issues: 

• Whether the proposed information 

collection requirements are necessary 

for the proper performance of the 

Agency’s functions, including whether 

the information is useful; 

• The accuracy of OSHA’s estimate of 

the burden (time and costs) of the 

information collection requirements, 

including the validity of the 

methodology and assumptions used; 

• The quality, utility, and clarity of 

the information collected; and 

• Ways to minimize the burden on 

employers who must comply; for 

example, by using automated or other 

technological information collection 

and transmission techniques. 

III. Proposed Actions 

OSHA is requesting that OMB extend 

its approval of the collection of 

information (paperwork) requirements 

necessitated by Subpart A (‘‘General 

Provisions’’) and Subpart B (‘‘Confined 

and Enclosed Spaces and Other 

Dangerous Atmospheres in Shipyard 

Employment’’) of 29 CFR part 1915. The 

Agency is requesting an adjustment 

decrease of 10 burden hours (from 

312,774 to 312,764 hours). This 

decrease is due to a drop in the job 

opening and labor turnover rate from 3.7 

percent to 3.2 percent. The Agency will 

summarize the comments submitted in 

response to this notice and will include 

this summary in its request to OMB. 

Type of Review: Extension of a 

currently approved collection. 

Title: Subpart A (‘‘General 

Provisions’’) and Subpart B (‘‘Confined 

and Enclosed Spaces and Other 

Dangerous Atmospheres in Shipyard 

Employment’’) (29 CFR part 1915). 

OMB Number: 1218–0011. 

Affected Public: Business or other forprofits; Not-for-profit organizations; 

Federal Government; State, Local or 

Tribal Government. 

Frequency: On occasion. 

Average Time per Response: Varies 

from 10 minutes (.17 hour) for a 

secretary to maintain a training 

certification record to 10 minutes (.17 

hour) for a supervisory shipyard 

production worker to update, maintain 

and post either the required roster or 

statement at each shipyard. 

Estimated Total Burden Hours: 

312,764. 

Estimated Cost (Operation and 

Maintenance): $0. 

IV. Public Participation—Submission of 

Comments on This Notice and Internet 

Access to Comments and Submissions 

You may submit comments in 

response to this document as follows: 

(1) Electronically at http:// 

www.regulations.gov, which is the 

Federal eRulemaking Portal; (2) by 

facsimile (fax); or (3) by hard copy. All 

comments, attachments, and other 

material must identify the Agency name 

and the OSHA docket number for this 

ICR (Docket No. OSHA–2011–0034). 

You may supplement electronic 

submissions by uploading document 

files electronically. If you wish to mail 

additional materials in reference to an 

electronic or a facsimile submission, 

you must submit them to the OSHA 

Docket Office (see the section of this 

notice titled ADDRESSES). The additional 

materials must clearly identify your 

electronic comments by your name, 

date, and docket number so the Agency 

can attach them to your comments. 

Because of security procedures, the 

use of regular mail may cause a 

significant delay in the receipt of 

comments. For information about 

security procedures concerning the 

delivery of materials by hand, express 

delivery, messenger or courier service, 

please contact the OSHA Docket Office 

at (202) 693–2350, (TTY (877) 889– 

5627). 

Comments and submissions are 

posted without change at http:// 

www.regulations.gov. Therefore, OSHA 

cautions commenters about submitting 

personal information such as social 

security numbers and date of birth. 

Although all submissions are listed in 

the http://www.regulations.gov index, 

some information (e.g., copyrighted 

material) is not publicly available to 

read or download through this Web site. 

All submissions, including copyrighted 

material, are available for inspection 

and copying at the OSHA Docket Office. 

Information on using the http:// 

www.regulations.gov Web site to submit 

comments and access the docket is 

available at the Web site’s ‘‘User Tips’’ 

link. Contact the OSHA Docket Office 

for information about materials not 

available through the Web site, and for 

assistance in using the Internet to locate 

docket submissions. 

V. Authority and Signature 

David Michaels, Ph.D., MPH, 

Assistant Secretary of Labor for 

Occupational Safety and Health, 

directed the preparation of this notice. 

The authority for this notice is the 

Paperwork Reduction Act of 1995 (44 

U.S.C. 3506 et seq.) and Secretary of 

Labor’s Order No. 4–2010 (75 FR 

55355). 

Signed at Washington, DC on March 23, 

2011. 

David Michaels, 

Assistant Secretary of Labor for Occupational 

Safety and Health. 

[FR Doc. 2011–7261 Filed 3–28–11; 8:45 am] 

BILLING CODE 4510–26–P 

DEPARTMENT OF LABOR 

Occupational Safety and Health 

Administration 

Online OSHA Outreach Training 

Programs 

AGENCY: Occupational Safety and Health 

Administration (OSHA), Labor. 

ACTION: Notice of competition and 

request for applications for online 

occupational safety and health training 

providers. 

SUMMARY: The U.S. Department of 

Labor, Occupational Safety and Health 

Administration (OSHA) seeks to ensure 

high quality online OSHA Outreach 

Training Program training courses for all 

participants. This notice announces the 

opportunity for interested organizations 

to submit applications to be authorized 

to deliver 10-hour and/or 30-hour 

OSHA Outreach Training Program 

courses in the construction industry, 

general industry, and maritime industry 

in an online format. Current OSHAauthorized online training providers 

must submit an application in order to 

be considered to offer online Outreach 

Training Program courses. Past 

performance will be considered as a 

factor in the selection process. 

Applications will only be accepted 

during the solicitation period and will 

be rated on a competitive basis. 

Complete application instructions are 

contained in this notice. 

DATES: The Outreach Training Program 

online training provider applications for 

the delivery of online training must be 

received by the OSHA Directorate of 

Training and Education no later than 

4:30 p.m., Central Time, on June 27, 

2011. Requests for extension to this 

application deadline will not be 

granted. 

A proposal conference will be held on 

April 19, 2011, at the OSHA Directorate 

of Training and Education, 2020 S. 

Arlington Heights Rd., Arlington 

Heights, Illinois 60005–4102. Attendees 

are required to register for this 

conference. Specific details are 

discussed in the Proposal Conference 

section of this notice. 


jlentini on DSKJ8SOYB1PROD with NOTICES
17452 Federal Register / Vol. 76, No. 60 / Tuesday, March 29, 2011 / Notices 

Applicants selected to be OSHA 

Outreach Training Program online 

providers must attend a mandatory 

orientation meeting at the OSHA 

Directorate of Training and Education, 

2020 S. Arlington Heights Rd., 

Arlington Heights, Illinois 60005–4102 

at a time and date to be provided. 

ADDRESSES: Submit applications to the 

attention of Don Guerra, Program 

Analyst, Office of Training and 

Educational Programs, OSHA 

Directorate of Training and Education, 

2020 S. Arlington Heights Rd., 

Arlington Heights, Illinois 60005–4102. 

FOR FURTHER INFORMATION CONTACT: Any 

questions regarding this opportunity 

should be directed to Don Guerra, 

Program Analyst, e-mail address 

guerra.don@dol.gov, or Jim Barnes, 

Director, Office of Training and 

Educational Programs, OSHA 

Directorate of Training and Education, 

e-mail address barnes.jim@dol.gov. Both 

can be reached at 847–759–7700. 

SUPPLEMENTARY INFORMATION: 

Overview of the OSHA Outreach 

Training Program 

The OSHA Outreach Training 

Program was established during the 

early years of the Agency to provide an 

overview of OSHA and to rapidly 

disseminate basic occupational safety 

and health workplace hazard 

information to workers using 

independent authorized trainers. 

Courses are intended to provide 

information on worker rights, employer 

responsibilities, and how to file a 

complaint as well as focusing on workrelated hazards. Outreach Training 

Program courses do not focus on or 

teach OSHA standards. Workers who 

complete the construction industry, 

general industry, maritime industry, or 

disaster site worker courses receive 

OSHA course completion cards from the 

authorized trainer who conducted the 

training. 

The Outreach Training Program is a 

voluntary program. OSHA recommends 

Outreach Training Program courses as 

an introduction to worker rights, 

employer responsibilities, how to file a 

complaint and occupational safety and 

health hazard recognition for workers. 

However, some States have enacted 

laws mandating the training. In 

addition, some employers, unions, 

organizations or other jurisdictions may 

also require this training. Please note 

that Outreach Training Program courses 

do not meet specific training 

requirements contained in OSHA 

standards. Employers are responsible for 

training their workers on specific 

hazards of their job, as noted in many 

OSHA standards. A list of standards 

requiring training is found in OSHA 

Publication 2254 ‘‘Training 

Requirements in OSHA Standards and 

Training Guidelines’’ located at: http:// 

www.osha.gov/pls/publications/

publication.athruz

?pType=Types&pID=1. 

The OSHA Outreach Training 

Program guidelines contain instructions 

and assistance information for Outreach 

Trainers. Among the issues addressed in 

the guidelines are course topic 

requirements, minimum lengths for 

course topics, advertising restrictions, 

records retention, and reporting 

requirements. OSHA Outreach Training 

Program guidelines are located at: 

http://www.osha.gov/dte/outreach/ 

construction_generalindustry/ 

guidelines.html and http:// 

www.osha.gov/dte/outreach/maritime/ 

guidelines.html. The application must 

incorporate and comply with all of the 

requirements in these guidelines. OSHA 

periodically updates these guidelines. 

Online providers will be required to 

keep informed regarding changes to 

OSHA standards and Outreach Training 

Program guidelines and all courses must 

be updated in accordance with these 

changes. OSHA reserves the right to 

specify required content for inclusion in 

all online training modules including 

topics, course learning objectives, 

training goals, content, interactive 

activities, and exams. For example, 

OSHA recently mandated a 2-hour 

‘‘Introduction to OSHA’’ module that 

must be included in all 10-hour and 30- 

hour courses. The Occupational Safety 

and Health Act covers private sector 

employers and their employees in the 

50 States and certain territories and 

jurisdictions under Federal authority. 

Those jurisdictions include the District 

of Columbia, Puerto Rico, the Virgin 

Islands, American Samoa, Guam, 

Northern Mariana Islands, Wake Island, 

Johnston Island, and the Outer 

Continental Shelf Lands as defined in 

the Outer Continental Shelf Lands Act. 

OSHA training programs such as the 

Outreach Training Program are intended 

for workers covered under the 

Occupational Safety and Health (OSH) 

Act of 1970, and within the Agency’s 

jurisdiction. In addition, distribution of 

promotional materials for online 

training outside OSHA jurisdiction is 

prohibited. 

The OSHA 10- and 30-hour training 

courses can be delivered by OSHAauthorized trainers either in person or 

through Web-based distance learning. In 

recent years, OSHA has sought to make 

this training more readily available to 

workers by authorizing a number of 

training providers to provide Web-based 

courses. OSHA has received many more 

requests for authorization to deliver 

online outreach training than can 

feasibly be granted, given the OSH Act’s 

requirement that OSHA supervise the 

training programs it initiates. Today’s 

Federal Register notice invites 

individuals or entities that currently 

maintain authorized-trainer status to 

submit applications for specific 

authorization to provide online training. 

To provide an orderly process for 

evaluating the comparative strengths of 

entities that wish to be authorized 

online trainers, OSHA has decided to 

invite proposals. Although this 

competitive process is in some ways 

similar to that used in procurement, no 

products or services are sought for 

OSHA’s use; the present Federal 

Register notice is not a contract or 

procurement action. 

OSHA will enter into 5-year, 

nonfinancial cooperative agreements 

with successful applicants. These 

authorization agreements are intended 

solely to facilitate the ongoing 

monitoring and evaluation of worker 

safety training provided by authorized 

online trainers. These cooperative 

agreements will not constitute a grant or 

financial assistance instrument, and 

OSHA will provide no compensation to 

authorized trainers. 

Selection Guidelines 

OSHA does not have a predetermined 

number of organizations to be selected 

as authorized online trainers for the 

OSHA Outreach Training Program 

courses. Rather, the number of 

organizations selected will be 

determined according to the 

qualifications of the applicant 

organizations, their ability to provide 

quality interactive online training, their 

ability to conduct online OSHA 

Outreach Training Program courses for 

workers, and their compliance with the 

program guidelines. Training must be 

delivered in a manner that employees 

receiving it are capable of 

understanding. 

Applicant Eligibility 

Applicant organizations must be 

headquartered within the United States 

in order to be eligible to apply for this 

opportunity. Both for profit and 

nonprofit training organizations are 

eligible to apply. Nonprofit 

organizations, including qualifying 

labor unions and community-based and 

faith-based organizations that are not an 

agency of a State or local government 

are eligible to apply. State or local 

government-supported institutions of 

higher education are eligible to apply. 


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Each organization must demonstrate 

that: 

(1) Training or education is part of its 

mission and more than 50% of its staff 

and dollar resources are devoted to 

training or education to be eligible to 

apply; 

(2) It has the appropriate 

infrastructure and experience in 

developing, conducting, and evaluating 

online training; 

(3) It has experience in developing, 

delivering, updating and evaluating 

occupational safety and health training; 

(4) It has or will contract with one or 

more authorized OSHA Outreach 

Training Program trainers supporting 

each of the courses for which it is 

submitting an application. These 

trainers must demonstrate that: 

(a) They each have a minimum of 3 

years training experience; 

(b) They each are in good standing 

(not on probation, suspended, or 

revoked as defined in OSHA’s 

Investigation and Review Procedures). 

Funding Provisions 

OSHA provides no funding to OSHA 

Outreach Training Program online 

trainers. The OSHA Outreach Training 

Program online trainers will be expected 

to support their OSHA outreach training 

through their normal fee structures. 

Cooperative Agreement Duration 

Selected applicants will sign five year 

non-financial cooperative agreements 

with OSHA. The agency reserves the 

right to revoke the authorization of an 

online training provider for failure to 

comply with program guidelines and 

requirements, or for any illegal conduct. 

With satisfactory performance by the 

online training provider, agreements 

may be renewed without additional 

competition for an additional five years. 

Proposal Conference 

The proposal conference is intended 

to provide potential applicants with 

information about the OSHA Outreach 

Training Program, OSHA expectations 

for online trainers, online courses and 

methods of instruction, and 

administrative and program 

requirements for OSHA Outreach 

Training Program online trainers. The 

OSHA Directorate of Training and 

Education will hold one proposal 

conference. 

The proposal conference is scheduled 

for April 19, 2011, at the OSHA 

Directorate of Training and Education, 

2020 S. Arlington Heights Rd., 

Arlington Heights, Illinois 60005–4102. 

It is necessary for attendees to register 

for this proposal conference. Applicants 

interested in attending this conference 

may contact Don Guerra, Program 

Analyst, or Jim Barnes, Director, Office 

of Training and Educational Programs, 

OSHA Directorate of Training and 

Education, 2020 S. Arlington Heights 

Rd., Arlington Heights, Illinois 60005– 

4102, telephone (847) 759–7700. 

Required registration information 

includes: 

(1) Name and street address of the 

organization. 

(2) Name, title, telephone number, 

and e-mail address of the attendees. 

Application and Submission 

Information 

The submission is to consist of one 

original and two copies of the 

application. Applications must be 

double-spaced, in 12-point font, with all 

pages numbered including any 

attachments. The program narrative 

must not exceed 30 single-sided pages 

or be bound or stapled. Attachments 

must only include essential documents 

that are relevant to this program. 

Attachments must also include a CD 

that represents an accurate sample of 

the required ‘‘Introduction to OSHA’’ 

module the applicant would include in 

the proposed Outreach Training 

Program; the corresponding storyboard 

for the sample module; and screenshots 

or CD of other types of interactive 

screens not included in the sample 

module. Applicants must address each 

of the following program points in their 

application. 

(1) Identifying and Eligibility 

Information. Applicants must provide 

details for each of the following points: 

(a) Provide the name, address and 

DUNS number of the organization. 

(b) Provide the street address of the 

organization. A post office box will not 

be accepted. 

(c) Provide the name, title, telephone 

number, and e-mail address of the 

project director who can answer 

questions regarding the application. 

(d) Demonstrate that training or 

education is part of the mission and 

more than 50% of staff and dollar 

resources are devoted to training or 

education. 

(e) Show appropriate infrastructure 

and experience in developing, 

conducting, and evaluating online 

training. 

(f) Clearly demonstrate experience in 

developing, updating, conducting and 

evaluating occupational safety and 

health training. 

(g) Demonstrate that one or more 

authorized OSHA Outreach Training 

Program trainers will support each of 

the courses for which an application is 

submitted. Demonstrate that each 

trainer: 

(i) has a minimum of 3 years training 

experience; 

(ii) is in good standing (not on 

probation, suspended, or revoked as 

defined in OSHA’s Investigation and 

Review Procedures). 

(2) Authority to Apply. Provide a copy 

of the resolution by the Board of 

Directors, Board of Regents, company 

president, Chief Executive Officer (CEO) 

or other governing body of the 

organization approving the submittal of 

an application to OSHA to become an 

OSHA Outreach Training Program 

online provider. 

(3) Program Summary. The program 

summary is a brief one-to-two page 

single-sided, double-spaced abstract that 

succinctly summarizes the proposed 

project and provides information about 

the applicant organization along with 

key staff contact information. It must 

also include information on which 

Outreach Training Program course 

would be offered online, and any 

relevant language or target audience 

information. Submissions that are not in 

accordance with this submission 

requirement will not be fully 

considered. 

(4) Program Narrative. The program 

narrative must not exceed 30 singlesided, double-spaced pages. 

Attachments will not be included in the 

30 page count. Specific details regarding 

the program narrative are discussed in 

the next section. Submissions that are 

not in accordance with this submission 

requirement will not be fully 

considered. The program narrative must 

be organized in the following manner: 

(a) Organizational experience and 

qualifications in occupational safety and 

health training; 

(b) Organizational experience in 

designing online worker training; 

(c) Staff experience and qualifications 

in occupational safety and health 

training; 

(d) Staff experience in designing 

online worker training; 

(e) Course content; 

(f) Course design and development 

plan; 

(g) Technical capabilities; 

(h) Administrative capabilities; 

(i) Trainee Evaluation. 

(5) Attachments. Attachments must 

only include supporting documentation 

that is relevant to this program such as 

organization charts, staff resumes, and 

advertising materials. Attachments must 

also include a CD that contains an 

accurate sample of the required 2-hour 

‘‘Introduction to OSHA’’ module; the 

corresponding storyboard for the sample 

module; and screenshots or CD of other 

types of interactive screens not included 

in the sample module. 


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Program Narrative 

The program narrative consists of 

information regarding organizational 

experience and qualifications, staff 

experience and qualifications, course 

content, course design and 

development, technical capabilities, 

administrative capabilities, and trainee 

satisfaction survey sections. Applicants 

must provide details for each of the 

following points: 

(1) Organizational Experience and 

Qualifications. 

(a) Describe the background and 

number of years experience developing, 

delivering, revising and evaluating 

worker occupational safety and health 

training including the number of classes 

offered, number of trainees taught in 

each class, and number of trainee 

contact hours for each course during the 

last three years. Indicate the types of 

occupational safety and health courses 

previously developed including the title 

and number of trainee contact hours for 

each. 

(b) Describe the background and the 

number of years of experience in 

designing, delivering and evaluating 

online training including the number of 

classes offered, number of trainees 

taught in each class and number of 

trainee contact hours for each course 

during the last three years. Provide the 

types of online courses previously 

developed including the title and 

number of contact hours for each. 

Specifically note online occupational 

safety and health courses. Provide Web 

site address for verification purposes. 

(c) Describe the existing capabilities 

for data security and privacy, technical 

support, and facilitation of trainee 

registration supporting an online 

training environment. 

(d) Describe the current 

authentication process which randomly 

occurs throughout the course that 

verifies that the same person who 

registers for the course is the same 

person who participates in, completes, 

and receives credit for the course. 

Specific details are included in ‘‘Course 

Design.’’ 

(e) Status as a Training Organization. 

This section applies only to applicants 

that are not colleges or universities. The 

applicant must show that training or 

education is a principal activity of the 

organization. Through audit reports, 

annual reports, or other documentation, 

the applicant must clearly demonstrate 

that for the last two years more than 

50% of the organization’s funds have 

been used for training and education 

activities and more than 50% of staff 

resources have also been used for this 

purpose. 

(f) Customer Service. Provide specific 

details regarding the organization’s 

customer service capabilities: 

(i) Responding to questions from 

trainees on technical content and 

accuracy of the course content; 

(ii) Handling of technical questions 

and concerns related to issues other 

than occupational safety and health; 

(iii) Processing and distributing 

Outreach Training Program course 

completion cards to trainees in a timely 

manner; 

(iv) Resolving problems associated 

with the course, whether receiving them 

via trainee satisfaction surveys or direct 

communication from a trainee; 

(v) Issuing replacement cards to 

trainees in a timely manner including 

verification of trainee identity and 

training completion. 

(2) Staff Experience and Qualifications. 

(a) Identify the authorized OSHA 

Outreach Training Program trainers who 

will be involved in the development 

and review of the course. For each 

authorized trainer provide information 

regarding the authorizing Outreach 

Training Program organization, the 

course taken, the date of the training, 

and proof of the completion of training 

such as a copy of their trainer course 

completion card. 

(b) Identify the authorized OSHA 

Outreach Training Program trainers who 

will be available to respond to trainee 

questions. For each authorized trainer 

provide information regarding the 

authorizing Outreach Training Program 

organization, the course taken, the date 

of the training, and proof of the 

completion of training such as a copy of 

their trainer course completion card. 

(c) Describe the qualifications of the 

staff that will develop the Outreach 

Training Program online course. Include 

occupational safety and health 

experience, addressing all the topical 

areas covered in the course, training 

experience with workers, adults, and 

experience working with the target 

audience. 

(d) Describe staff knowledge of and 

experience with OSHA standards and 

their application to hazard recognition 

and hazard abatement. Include resumes 

of staff members who will be involved 

with the course. 

(e) Describe the trainer’s fluency or 

background in the online course 

presentation language if the training 

will be offered in a language other than 

English. 

(f) Describe staff knowledge of and 

experience in developing interactive 

online training courses. Include resumes 

of staff members who will be involved 

with the course. 

(g) Provide a position description 

and/or minimum hiring qualifications 

for any positions that are currently 

vacant. 

(3) Course Content. This competition 

emphasizes ten Outreach Training 

Program courses that train workers on 

worker rights, employer responsibilities, 

how to file a complaint and in the 

recognition and prevention of 

occupational safety and health hazards. 

Please note that 10-hour courses are 

intended to provide entry level 

construction, general industry, or 

maritime industry workers with general 

awareness training on recognizing and 

preventing hazards on a jobsite in 

addition to information on workers 

rights, employer responsibilities and 

how to file a complaint. Additionally, 

30-hour courses are intended to provide 

more in-depth training to workers with 

some safety responsibility. A separate 

application must be submitted for each 

different course and language. Indicate 

which online course would be offered 

and in what language. The applicant 

must include a list of all the topics that 

would be offered (mandatory, elective, 

and optional topics based on current 

program guidelines), specify the 

learning objectives for each topic 

selected, and the time associated with 

each topic. The minimum completion 

time for each topic is 30 minutes, 

including each of the Focus Four 

construction hazards (falls, struck by, 

caught in or between, and electrical 

hazards). Topic selection must comply 

with current OSHA Outreach Training 

Program guidelines. OSHA periodically 

modifies the topics as program 

requirements change. For example, 

OSHA recently mandated a 2-hour 

‘‘Introduction to OSHA’’ module be 

included in all 10-hour and 30-hour 

courses. Online courses must have the 

capability to quickly adapt to these 

changes. 

(a) 10-Hour Construction Course. 

Topics consist of mandatory, elective 

and optional topics for the course. The 

application must include a list of each 

mandatory, elective, and optional topic 

to be covered, time spent on each topic, 

and learning objectives for each topic. 

Instructional time must be a minimum 

of 10 hours. 

(b) 30-Hour Construction Course. 

Topics consist of mandatory, elective 

and optional topics for the course. The 

application must include a list of each 

mandatory, elective, and optional topic 

to be covered, time spent on each topic, 

and learning objectives for each topic. 

Instructional time must be a minimum 

of 30 hours. 

(c) 10-Hour General Industry Course. 

Topics consist of mandatory, elective 


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and optional topics for the course. The 

application must include a list of each 

mandatory, elective, and optional topic 

to be covered, time spent on each topic, 

and learning objectives for each topic. 

Instructional time must be a minimum 

of 10 hours. 

(d) 30-Hour General Industry Course. 

Topics consist of mandatory, elective 

and optional topics for the course. The 

application must include a list of each 

mandatory, elective, and optional topic 

to be covered, time spent on each topic, 

and learning objectives for each topic. 

Instructional time must be a minimum 

of 30 hours. 

(e) 10-Hour Maritime Industry 

Courses Topics consist of mandatory, 

elective and optional topics for each 

course. The application must include a 

list of each mandatory, elective, and 

optional topic to be covered, time spent 

on each topic, and learning objectives 

for each topic. Instructional time must 

be a minimum of 10 hours. A separate 

application must be submitted for each 

course that is proposed. Choose one or 

more of the following three courses: 

(i) Shipyard Employment 

(ii) Maritime Terminals 

(iii) Longshoring 

(f) 30-Hour Maritime Industry Courses 

Topics consist of mandatory, elective 

and optional topics for the course. The 

application must include a list of each 

mandatory, elective, and optional topic 

to be covered, time spent on each topic, 

and learning objectives for each topic. 

Instructional time must be a minimum 

of 30 hours. A separate application must 

be submitted for each course that is 

selected. Choose one or more of the 

following three courses: 

(i) Shipyard Employment 

(ii) Marine Terminals 

(iii) Longshoring 

(g) Applications for a course in a 

language other than English must 

provide details of how the course will 

be tailored to address the needs of the 

workers that speak this language. OSHA 

requires that all information pertinent to 

the course be submitted in English, even 

if the course will be offered in another 

language. Organizations proposing to 

develop Spanish-language training must 

use the OSHA Dictionaries (English-toSpanish and Spanish-to-English) for 

terminology available at http:// 

www.osha.gov/dcsp/ 

compliance_assistance/ 

spanish_dictionaries.html. 

(h) If the application is for a targeted 

audience, provide specific details 

regarding the targeted audience, their 

need, and their interest in the course. 

Indicate the specific targeted audience 

for the course, such as roadway workers, 

landscapers, maintenance personnel, 

roofers, residential construction 

workers, etc. 

(i) Course Orientation. Explain the 

course orientation page which must 

inform the trainee how to successfully 

complete the course. The orientation 

must discuss the following: 

(i) Course objectives 

(ii) System requirements 

(iii) Course time out feature that 

ensures active participation 

(iv) Navigational commands including 

help (trainer, technical, and course 

related), directional (forward and back), 

and menu/exit 

(v) Time limit of three months to 

complete the 10-hour courses, and six 

months to complete the 30-hour courses 

(vi) Testing policy and criteria; details 

are provided under ‘‘Course Design’’ 

(vii) Identification of and contact 

information for the authorized trainer 

(viii) Identification and contact 

information of technical support 

regarding computer-related problems 

(ix) Printing or obtaining course 

materials on each course topic 

(x) Printing an interim course 

completion document (certificate) at the 

end of the course 

(xi) When and how a trainee will 

receive their OSHA Outreach Training 

Program course completion card 

(xii) When and how the random 

trainee verification process during all 

phases of the course will be conducted 

(4) Course Design. Applicants must 

address each of the following 

instructional design points in their 

application. Online training courses 

must supply effective training for 

participants. The use of an instructional 

systems design process for designing, 

developing, revising and evaluating 

online training is recommended. This 

methodology ensures that a course is 

instructionally sound and built with a 

structured approach throughout the 

entire development cycle. The following 

research-based instructional principles 

must be used when designing online 

training: 

(a) A training needs assessment must 

be conducted prior to course 

development. The identification of 

training needs is the first step in a 

uniform method of instructional design. 

A training needs assessment collects 

data on audience knowledge, skills and 

attitudes regarding occupational safety 

and health awareness. It assists in 

identifying performance requirements 

and the gap between worker knowledge 

and what they need to know. 

(b) Courses must have a worker focus 

and concentrate on occupational safety 

and health awareness appropriate to a 

worker including but not limited to 

hazard identification, abatement, 

prevention, and control. Courses must 

focus on familiarizing students with 

prevalent hazards in [construction or 

maritime or general industry] and with 

basic safety requirements; training 

should avoid extensive presentation of 

the technical requirements of OSHA 

standards. 

(c) Training must create relevant 

interactive learning experiences based 

on learning objectives and clear training 

goals. Organize information to maximize 

concept understanding. Each topic 

lesson must begin with learning 

objectives and end with a topic 

summary. Instructional objectives must: 

(i) Focus on the trainee rather than the 

instructor. 

(ii) Measure the performance outcome 

the trainee is able to demonstrate. 

(iii) Explain the condition under 

which the performance will take place. 

(iv) State the degree or standard on 

which the performance will be 

evaluated (ex. percent of accuracy). 

(d) Training must stimulate the 

trainee’s prior knowledge and facilitate 

connections to new information. 

(e) Training must engage the trainee 

with frequent interaction techniques 

and feedback. 

(i) Provide training variety by using 

interactivity, high quality graphics, 

audio, video, animations, simulations, 

and forums. 

(ii) Present instructional interactions 

that require trainee participation 

including problem solving and realworld case studies. Good quality 

interactivity includes guided practice 

opportunities and feedback. 

(iii) OSHA requires a highly 

interactive, participatory online course. 

Interactivity Levels II–IV provide active 

learning for the trainee and are expected 

every 3–5 screens, or approximately 

30% of the course. Provide examples of 

frequent and varied Level II–IV 

interactive activities which are 

contained in the online course such as 

screenshots or a CD that contains an 

accurate sample of one course module 

or multiple lessons. 

(1) Level I-Passive Learning: Examples 

include graphics, pop-ups, graphic 

builds, and 2–D illustration; 

(2) Level II-Limited Interaction: 

Examples include drag and drop, 

completing a statement, drill and 

practice, labeling, matching, 

sequencing, 2–D animation, video clips 

(ranging between 15–90 seconds in 

length), and performing multi-step 

tasks; 

(3) Level III-Complex Participation: 

Examples include case studies, 

discovery/exploration, games, hidden 

hints, ranking, and categorizing/sorting; 


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(4) Level IV-Real-Time Participation: 

Examples include avatars, artificial 

simulation, practical application, roleplaying, scenario branching, and 3–D 

animation. 

(f) System capabilities must allow the 

trainee to print fact sheets and other 

supplementary materials. 

(i) Provide each trainee the 

opportunity to print or receive a fact 

sheet on each topic. Fact sheets must 

highlight the learning objectives of each 

topic and emphasize hazard 

identification, avoidance, and control, 

not OSHA standards. 

(ii) Provide one primary fact sheet per 

topic which covers the learning 

objectives of that topic. Make sure that 

the designs of the primary fact sheets 

are standardized. 

(iii) Other fact sheets and 

supplementary materials may also be 

made available but their design does not 

have to be standardized. 

(iv) Availability of fact sheets and 

other materials must be prominently 

displayed. 

(v) Fact sheets and other materials 

must be easy to access. 

(vi) Trainees must be given the option 

to print materials after passing topic 

tests. 

(vii) The materials must be available 

in a general area. 

(g) Testing. Applications must explain 

how the following elements are 

incorporated: 

(i) Testing is mandatory at the 

completion of each topic and at the end 

of the course. 

(ii) A test strategy must be developed 

for the online training course including 

linking content to test items and 

appropriately setting a passing score. 

(iii) Test reliability must be proven by 

showing that it consistently yields 

comparable scores for trainees with 

comparable levels of knowledge and 

skills measured by the test. 

(iv) Test validity must be established 

by showing that it measures the specific 

knowledge and skills that were intended 

to be measured. 

(v) There are processes in place to 

ensure test integrity such as a no print 

feature and random test question 

selection. 

(vi) Minimum pass rate is 70%. 

(vii) A trainee is only allowed three 

attempts to pass a test. If a trainee has 

not passed a test in three attempts, the 

trainee is permanently excluded from 

retaking the training online. The 

training organization must have a 

mechanism in place to ensure that a 

disqualified trainee cannot retake the 

online course at a later date. 

(viii) Minimum test length for each 

topic test is to be based upon the 

learning objectives developed for that 

module. The test must contain sufficient 

questions to adequately test the trainees 

learning of the material contained in 

each objective. 

(ix) Minimum test length for the endof-course test is to be based upon the 

learning objectives developed for the 

course. The test must contain sufficient 

questions to adequately test the trainees 

learning of the material contained in 

each objective. 

(x) Test banks which contain a pool 

of potential questions for the final test 

(at a minimum) are required. 

(xi) Test approaches must vary the 

questions and/or answers. Suitable 

options include randomizing answer 

choices and using a variety of test 

questions. 

(xii) Trainees receive straightforward 

and effective remediation (feedback) 

when a question is answered 

incorrectly. Remediation must not oversimplify the course to where the trainee 

is simply given the answer. Trainees are 

given an opportunity to go back to the 

part of the lesson where the question 

was covered. 

(xiii) Trainees cannot proceed to the 

end-of-course test until they pass all 

topic tests. 

(xiv) Tests must evaluate trainees’ 

knowledge of the learning objectives. 

Insignificant facts and trivial numeric 

data must not be tested. Negatively 

phrased (including use of ‘‘not’’) and 

True/False questions are strongly 

discouraged, and must not make up 

more than 10% of the questions. 

(h) Explain how best practices in 

screen design, text language, graphics, 

and audio and video will be used. 

Examples include using consistent 

design, uniform spacing and adequate 

top/bottom, left right margins; 

addressing one concept, procedure, or 

item of instruction per screen; ensuring 

copyright permissions; and using 

language that is simple, active, direct, 

etc. 

(i) Explain how the course navigation 

is structured to be intuitive, transparent, 

and sequential and how it will guide 

each trainee to the next step whether 

taking a test, proceeding to the next 

lesson, or completing the evaluation. 

(j) Describe the design for trainees 

who have minimal levels of computerrelated skills and computer technical 

abilities. 

(k) Indicate where the following 

notice is located at the beginning of the 

course: OSHA recommends Outreach 

Training Program courses as an 

orientation to occupational safety and 

health for workers. Workers must 

receive additional training, when 

required by OSHA standards, on the 

specific hazards of their job. 

(5) Technical Capabilities. Applicants 

must provide specific details for each of 

the following technical points in their 

application. 

(a) Data Security and Privacy. Specific 

data security principles are dependent 

upon the provider’s business 

requirements for security services. All 

guardians of data are expected to 

manage, access, and utilize data in a 

manner that maintains and protects the 

security and confidentiality of that 

information. Documentation is required 

to enable the day-to-day efforts 

necessary to enforce data security policy 

and ensure policy is implemented on all 

platforms. 

(i) Explain the management of all user 

IDs on all platforms. 

(ii) Describe the authentication 

process which randomly verifies 

throughout each module that the trainee 

who registers for the course is the same 

trainee who participates and completes 

the training. Trainees must be told about 

any additional charges associated with 

random trainee verification during all 

phases of the course at the time of 

registration or enrollment. Secure login, 

unique ID, PIN, and passwords, and 

challenge questions based on third party 

data will not be considered sufficient. 

Examples include, but are not limited to 

the following: 

(1) Scanned fingerprints or eyes 

(2) Webcam 

(3) Voice signature 

(iii) Explain how the privacy policy 

will be clearly stated. 

(iv) Describe how users will be made 

aware of anonymous data collection to 

be used for analysis. 

(v) Explain the management of all 

access control lists on all platforms 

(users and permissions) and adherence 

to appropriate roles and responsibilities. 

(vi) Explain the management of 

incident response and reporting such as 

network or server outages, third party 

security breaches, and loss of sensitive 

data. 

(vii) Explain the annual security 

policy review which must be conducted 

due to the dynamic nature of the 

Internet. 

(viii) Provide policy which handles 

disposal of data in a secure manner. 

(ix) Provide established policies 

which safeguard backed-up data. 

(x) Describe how controls are 

established in anticipation of attack 

from intelligent, rational and irrational 

adversaries with harmful intent. 

(xi) The selling, trading, or disclosing 

of any and all trainee information to 

outside commercial sources is expressly 

prohibited. 


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(b) System Requirements. Describe the 

minimum system requirements 

required. Examples include, but are not 

limited to: 

(1) 20 GB or hard disk space 

(2) Macintosh, MS Word 98 or higher 

(3) MS Word 2000 or higher and antivirus software 

(4) Windows Media Player 9 

(5) Adobe Acrobat Reader 8 

(6) PC or Mac: RAM 256 MB 

(7) PC: 1 GHz Processor 

(8) PC: Microsoft Internet Explorer 6.0 

or Firefox 1.5 

(9) Mac: G3 800 MHz 

(10) Mac: Firefox 1.0 or Safari 1.3 

(11) Flash Player 9 

(12) Java v.5.0 

(13) Video card and monitor 

(14) Display capable of 1024 X 768 

pixel resolution 

(15) Speakers 

(16) Sound card 

(c) System Capabilities. Applications 

must address the following elements: 

(i) Provide a list of system 

capabilities, including the number of 

servers and available bandwidths. 

(ii) Describe how the course enables a 

full screen view in most instances. The 

screen layout (text, graphics, etc.) must 

be designed to eliminate scrolling 

(vertically or horizontally) in order to 

view the entire content area. Describe 

how the trainee will learn how to 

change the size of the screen view. 

(d) System Controls. Applicants must 

provide details for each of the following 

points: 

(i) Describe the estimated amount of 

time it will take a trainee to complete 

the training, and how this number was 

derived. 

(ii) Describe the required delay 

mechanism for each content screen and 

how each screen is required viewing. 

(iii) Explain the mechanism to ensure 

that trainees are timed out of their 

training session when there is no 

activity for 15 minutes. 

(iv) The program must automatically 

gather information on the amount of 

time each trainee spends in the course. 

Describe the mechanism to ensure that 

the trainee completes the required 10 or 

30 hours in the course. OSHA will not 

provide cards to trainees who have not 

spent a minimum of 10 or 30 hours in 

the course. 

(v) OSHA requires that the 10-hour 

course be covered over a minimum of 

two days and the 30-hour course be 

covered over a minimum of four days. 

Explain how the online course will only 

permit a trainee to complete a maximum 

of 7.5 hours within the course of a 24- 

hour period. 

(vi) Explain how each screen is 

required viewing and how a trainee is 

prevented from proceeding until a 

minimum amount of time elapses on 

each screen. 

(vii) Explain how the trainee’s 

progress is bookmarked allowing them 

to get back to where they left off after 

ending a training session. 

(6) Administrative Capabilities. 

Applicants must address the following 

elements: 

(a) Marketing and Recruitment. 

Explain the procedures for marketing 

the online training courses and 

recruiting trainees. Please note that 

authorized online Outreach Training 

Program providers may not engage in 

reselling their courses. They are 

expressly prohibited from offering, 

selling, or reselling their online training 

course from their individual Web sites 

through any other parties or Web sites, 

unless an exception is obtained in 

advance and in writing from OSHA. 

OSHA defines reselling as the use of 

business partners or Web sites other 

than that of the primary developer that 

act as ‘‘pass-through’’ links to the 

primary developer’s Web site, allowing 

a student to purchase and access an 

online course; or any other marketing 

intermediaries, contractual distribution 

systems designed to distribute or 

promote services through a second 

party, or secondary-tiered provider. 

(i) Explain procedures for marketing 

the online training course, promoting 

the status of the organization as an 

OSHA online Outreach Training 

Program trainer, and recruiting trainees. 

Distribution of promotional materials 

for online training outside OSHA 

jurisdiction is prohibited. The 

Occupational Safety and Health Act 

covers private sector employers and 

their employees in the 50 States and 

certain territories and jurisdictions 

under Federal authority. Those 

jurisdictions include the District of 

Columbia, Puerto Rico, the Virgin 

Islands, American Samoa, Guam, 

Northern Mariana Islands, Wake Island, 

Johnston Island, and the Outer 

Continental Shelf Lands as defined in 

the Outer Continental Shelf Lands Act. 

(ii) Describe registration procedures 

including provisions for course 

cancellation, furnishing trainees with 

course materials, and tuition or fee 

collection. 

(iii) Tuition and Fees. Provide the fee 

structure for each course. Explain how 

tuition or fees will be computed for each 

course, referencing the organization’s 

current tuition and fee schedule. 

Describe tuition and fee procedures 

including provisions for the collection 

of tuition, cancellation fees and issuing 

refunds. 

(b) Trainer Availability. Provide 

specific details regarding when and how 

the OSHA authorized trainer will send 

each trainee an introductory e-mail that 

introduces the trainer, the trainer’s 

availability and contact information. 

The trainer’s identity and contact 

information must be accessible on each 

content page via a help button, or 

something similar. 

(c) Question Response. Trainees must 

be able to ask questions and receive a 

response from their trainer within a 

maximum of 24 hours after submitting 

their question. Describe the trainee 

response plan, how questions will be 

monitored to ensure accuracy, and how 

rapid question response will be ensured. 

Special consideration will be given to 

applicants providing real-time 

responses to trainee questions. 

(d) Administrative Controls. Discuss 

how the course will: 

(i) Track trainee course progress 

(ii) Document test scores 

(iii) Document the number of times 

each trainee takes a test 

(iv) Verify the amount of time the 

trainee spent in the course 

(v) Restrict trainee access to the final 

test until after all topic tests are 

successfully completed 

(vi) Compile trainee data statistics, 

including test scores and time spent in 

the training 

(vii) Compile and retain trainee 

questions and the length of time taken 

to respond to each trainee question 

(viii) Randomly verify trainee identity 

and active participation throughout the 

training 

(ix) Restrict the trainee from taking 

the online course again if they fail the 

course completion test 3 times 

(e) Reporting. The electronic reporting 

system must be capable of providing 

mandatory reports consistent with 

current OSHA guidelines. Applicants 

must have the capability to submit 

reports in Excel format on a template 

provided by OSHA. OSHA periodically 

revises reporting requirements. Online 

providers are required to update 

reporting in accordance with revised 

OSHA guidelines. Reports documenting 

training are generally submitted 

monthly. OSHA may determine that 

reporting frequency may need to be 

increased based upon training volume. 

Explain how the electronic reporting 

system that will be used will provide 

the following information in Excel 

format: 

(i) Number of trainees who complete 

the online course 

(ii) Total time spent in training 

(iii) Trainee Satisfaction Surveys (See 

additional detail below.) 

(f) Records Retention. Current 

program guidelines state that records 


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must be maintained for each trainee for 

five years. Online providers may 

establish a longer retention policy. 

OSHA reserves the right to request 

copies of these records for its purposes. 

Additional records addressed within 

this document including trainee 

satisfaction surveys and trainee test 

scores must also be retained by online 

providers for five years. 

(g) OSHA Course Access. Awarded 

applicants must agree to provide OSHA 

with permanent access to the online 

course. Passwords and ID numbers must 

be provided to OSHA to allow for 

course monitoring. 

(h) Program Administrative System. 

Provide a description of the systems that 

would be in place to administer the 

Outreach Training Program online 

course and to assure its integrity. 

Include information regarding: 

(i) Maintaining trainee records in 

accordance with program guidelines 

(ii) Ensuring that only individuals 

who complete the course receive trainee 

cards 

(iii) Issuing new or replacement 

course completion cards and any related 

fees 

(iv) Issuing interim course completion 

documents (certificates) 

(7) Trainee Evaluation 

(a) Satisfaction Survey. Each trainee 

must complete a satisfaction survey in 

order to receive an OSHA course 

completion card. OSHA will provide 

trainee satisfaction survey questions. 

Online providers may include 

additional survey questions. This 

information must be made clear to the 

trainee, at a minimum, at the end of the 

course. In each report of training 

completed, online providers must 

include an easy to understand summary 

of trainee feedback for each survey 

question and for essay type comments. 

The summary format may be a narrative, 

spreadsheet, graph or table. Provide a 

copy of a trainee satisfaction survey 

currently in use. Discuss the following 

trainee survey requirements: 

(i) Explain how the question and 

essay comments will be summarized. 

(ii) Describe how this satisfaction 

survey requirement will be conveyed to 

each trainee. 

(iii) Trainee feedback is to be used to 

improve and refine course content and 

delivery. Explain how this has been 

previously accomplished and include 

specific examples. 

(b) Follow-up Impact Survey. Each 

trainee must receive a follow-up impact 

survey to assess the effectiveness of the 

training after a 6-month period. If the 

trainee does not respond to the initial 

survey request, two additional requests 

must be sent. OSHA will provide trainee 

follow-up impact survey questions. 

Online providers may include 

additional survey questions. This 

information must be made clear to the 

trainee, at a minimum, at the end of the 

course. In each report of training 

completed, online providers must 

include an easy to understand summary 

of trainee feedback for each survey 

question and for essay type comments. 

The summary format may be a narrative, 

spreadsheet, graph or table. Provide a 

copy of a follow-up impact survey, if 

currently in use. 

(i) Explain how the question and 

essay comments will be summarized. 

(ii) Describe how this follow-up 

impact survey requirement will be 

conveyed to each trainee. 

(iii) Trainee feedback is to be used to 

improve and refine course content and 

delivery. Explain how this has been 

previously accomplished and include 

specific examples. 

Application Submission 

Applications must be submitted to the 

attention of Don Guerra, Program 

Analyst, Office of Training and 

Educational Programs, OSHA 

Directorate of Training and Education, 

2020 S. Arlington Heights Rd., 

Arlington Heights, Illinois 60005–4102. 

The submission is to consist of one 

original and two copies of the 

application. The program narrative must 

not exceed 30 single-sided, doublespaced pages or be bound or stapled. 

Applications must be double-spaced, in 

12-point font, with all pages numbered 

including any attachments. Attachments 

must only include essential documents 

that are relevant to this program. 

Attachments must also include a CD 

that represents an accurate sample of 

one course module or multiple lessons; 

the corresponding storyboard for the 

sample module or lessons; and 

screenshots or CD of various types of 

screens such as content and interactive. 

Application Deadline 

Applications must be received by the 

Directorate of Training and Education 

no later than 4:30 p.m., Central Time, on 

June 27, 2011. Requests for extension to 

this application deadline will not be 

granted. 

Selection Criteria 

Applicants will be selected based 

upon the following selection criteria 

including organizational experience and 

qualifications, staff experience and 

qualifications, course content, course 

design, technical capabilities, 

administrative capabilities, and trainee 

satisfaction surveys. Information must 

be presented in a manner that 

employees receiving it are capable of 

understanding. Technical panels will 

review applications against the criteria 

in the ‘‘Application and Submission 

Information’’ section of this notice and 

those listed below on the basis of 100 

maximum points. Applications will be 

reviewed and rated as follows: 

(1) Organizational Experience and 

Qualifications (20 points) 

(a) Demonstrate successful experience 

designing, developing, delivering and 

evaluating occupational safety and 

health training and successful 

experience training adults. 

(b) Demonstrate successful experience 

in developing interactive online training 

courses for the target audience in workrelated subjects. 

(c) Show positive customer service 

and responsiveness to problems and 

comments from previous trainees. 

(d) Demonstrate compliance with 

Outreach Training Program guidelines. 

(2) Staff Experience and Qualifications 

(10 points) 

(a) Demonstrate considerable 

experience in developing interactive 

online training courses for adults in 

work-related subjects and for the target 

audience. 

(b) Show successful training 

experience in occupational safety and 

health subjects with the application of 

OSHA standards to the recognition, 

avoidance, abatement, and prevention of 

workplace hazards. 

(c) Staff resumes or applicable 

contractor resumes are attached to the 

application. Staff occupational safety 

and health related certifications are 

included as attachments. Resumes 

should demonstrate expertise in all 

topical areas in the online course. 

Authorized Outreach Training Program 

trainers must be identified. Verify 

trainer authorization status with a copy 

of their trainer course completion card 

or certificate. 

(3) Course Content (15 points) 

(a) Indicate which Outreach Training 

Program was selected. Also indicate if 

the program was designed for a language 

other than English. 

(b) Include a list of each mandatory, 

elective, and optional topic to be 

covered, time spent on each topic, and 

the learning objectives for each topic. 

Indicate the manner in which the 

training course and materials are 

tailored to the training needs of the 

target audience. 

(c) Explain how the course orientation 

section will facilitate the successful 

completion of the course by the trainee. 


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(4) Course Design (20 points) 

(a) A training needs assessment will 

be conducted to identify worker needs 

and knowledge and to identify the 

hazards to be included in the course as 

‘‘Optional’’ topics. 

(b) The course has a worker focus and 

concentrates on occupational safety and 

health issues that are most important 

and appropriate to a worker. 

(c) The course is structurally sound; it 

creates interactive learning experiences; 

it engages the trainee with frequent and 

diverse interactions and feedback; it 

allows training materials to be easily 

located and printed; it assesses the 

effectiveness of the training through 

tests and quizzes. 

(5) Technical Capabilities (10 points) 

(a) Explain the data security and 

privacy system that is in place to 

maintain and protect the confidentiality 

of the gathered information. 

(b) Appropriate system requirements, 

capabilities, and controls are discussed. 

These include but are not limited to 

monitoring and recording the time a 

trainee spends in the course, the screen 

delay mechanism, and the timed-out 

mechanism. 

(c) Explain the random trainee 

verification procedures used during all 

phases of the course. 

(6) Administrative Capabilities (15 

points) 

(a) Demonstrate that registration 

procedures are reasonable including the 

ease of registration and provisions for 

cancellations. 

(b) Show that the proposed tuition or 

fees are in conformance with the 

established policies of the applicant and 

the charges are reasonable. 

(c) Clearly articulate the marketing 

and recruiting plans for the online 

training program selected. 

(d) Clearly state when and how the 

trainee will receive the trainer’s identity 

and contact information. 

(e) Explain how the administrative 

controls that are in place will perform 

required tasks including track trainee 

course progress, document test scores, 

produce reports, and randomly verify 

trainee identify. 

(f) Demonstrate the capability of 

reporting and recordkeeping systems. 

(g) Demonstrate the adequacy of the 

system to administer the online program 

and assure its integrity. 

(7) Trainee Evaluation (10 points) 

(a) Provide details about the plan to 

evaluate trainee satisfaction with the 

online course including course content, 

instructor response to questions, and 

ease of use. 

(b) Discuss the mechanism for 

ensuring that trainees are aware of the 

requirement to complete a trainee 

satisfaction survey in order to receive an 

OSHA trainee course completion card. 

(c) Provide details about the plan to 

assess the effectiveness of the training 

after a 6-month period. 

(d) Discuss the mechanism for 

collecting the follow-up impact survey. 

(e) Include a sample trainee 

satisfaction survey and a sample followup impact survey. 

(f) Include a description of how both 

trainee surveys will be summarized. 

Application Evaluation and Selection 

Process 

Online course applications will be 

reviewed by technical panels comprised 

of OSHA staff. The technical panels will 

review online course applications 

against the criteria listed in this notice 

to determine which applicants best meet 

the stated requirements. As part of the 

evaluation and selection process, OSHA 

may request additional information 

from applicants. This may include 

written requests for clarification, phone 

or in-person interviews, access to 

existing programs, and on-site visits of 

applicant facilities. The panels’ 

recommendations to the Assistant 

Secretary are advisory in nature. The 

final decision will be made by the 

Assistant Secretary of Labor for 

Occupational Safety and Health. 

Notification of Selection 

Applicants will be notified by a 

representative of the Assistant Secretary 

of Labor for Occupational Safety and 

Health if their organization is selected 

as an OSHA Outreach Training Program 

online trainer. After being initially 

selected as an OSHA Outreach Training 

Program online provider, applicants 

must submit a complete course for 

OSHA review. OSHA will notify the 

applicant of any necessary revisions 

before authorization to conduct the 

online training is granted. Applicants 

selected to be OSHA Outreach Training 

Program online providers must attend a 

mandatory orientation meeting at the 

Directorate of Training and Education in 

Arlington Heights, Illinois at a time and 

date to be provided. 

An organization may not conduct 

OSHA Outreach Training Program 

online courses until the program has 

been fully authorized and the 

organization has signed a non-financial 

cooperative agreement with OSHA. 

Please note that reselling of online 

OSHA Outreach Training Program 

courses is expressly prohibited unless 

an exception is obtained in advance and 

in writing from OSHA. The agency 

defines resellers as business partners or 

Web sites other than that of the primary 

developer that act as ‘‘pass-through’’ 

links to the primary developer’s Web 

site, allowing a student to purchase and 

access an online course; or any other 

marketing intermediaries, contractual 

distribution systems designed to 

distribute or promote services through a 

second party, or secondary-tiered 

provider. 

Notification of Non-Selection 

Applicants will be notified in writing 

if their organization is not selected to be 

an OSHA-authorized online Outreach 

Training Program provider. 

Non-Selection Appeal 

All decisions by the Assistant 

Secretary of Labor for Occupational 

Safety and Health are final. The 

Department of Labor does not provide 

an appeal procedure for applicants that 

are not selected. 

Authority: Section 21 of the Occupational 

Safety and Health Act of 1970 (29 U.S.C. 

670). 

Signed at Washington, DC, on March 23, 

2011. 

David Michaels, 

Assistant Secretary of Labor for Occupational 

Safety and Health. 

[FR Doc. 2011–7260 Filed 3–28–11; 8:45 am] 

BILLING CODE 4510–26–P 

LEGAL SERVICES CORPORATION 

Sunshine Act Meeting 

TIME AND DATE: The Board of Directors 

of the Legal Services Corporation will 

meet telephonically on March 31, 2011. 

The meeting will begin at 11 a.m., 

Eastern Time, and continue until 

conclusion of the Board’s agenda. 

LOCATION: The Legal Services 

Corporation, 3rd Floor Conference 

Center, 3333 K Street, NW., Washington, 

DC 20007. 

PUBLIC OBSERVATION: Unless otherwise 

noticed, all meetings of the LSC Board 

of Directors are open to public 

observation. Members of the public that 

are unable to attend but wish to listen 

to a public proceeding may do so by 

following the telephone call-in 

directions given below. You are asked to 

keep your telephone muted to eliminate 

background noises. From time to time 

the presiding Chair may solicit 

comments from the public. 

Call-In Directions for Open Session(s) 

• Call toll-free number: 1–(866) 451– 

4981; 


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