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                                                                   EXHIBIT 10.11

                                 PROMISSORY NOTE



$______________                                                    Cupertino, CA

                                                               Date:____________


     FOR VALUE RECEIVED, the undersigned hereby unconditionally promises to pay
to the order of CHORDIANT SOFTWARE, INC., a Delaware corporation (the
"Company"), at 20400 Stevens Creek Boulevard, Suite 400, Cupertino, California
95014, or at such other place as the holder hereof may designate in writing, in
lawful money of the United States of America and in immediately available funds,
the principal sum of _______________ Dollars ($_______________) together with
interest accrued from the date hereof on the unpaid principal at the rate of
_____% per annum, or the maximum rate permissible by law (which under the laws
of the State of California shall be deemed to be the laws relating to
permissible rates of interest on commercial loans), whichever is less, as
follows:

     Principal Repayment. The outstanding principal amount hereunder shall be
     [due and payable in full on _______________] [subject to scheduled
     amortized repayments on the dates and in the amounts listed below.

     Principal Repayment Date               Repayment Amount]; and


     Interest Payments. Interest shall be payable annually in arrears on each
     Principal Repayment Date] and shall be calculated on the basis of a 360-day
     year for the actual number of days elapsed;

provided, however, that in the event that the undersigned's employment by or
association with the Company or its Affiliate is terminated for any reason prior
to payment in full of this Note, this Note shall be accelerated and all
remaining unpaid principal and interest shall become due and payable immediately
after such termination.

     If the undersigned fails to pay any of the principal and accrued interest
when due, the Company, at its sole option, shall have the right to accelerate
this Note, in which event the entire principal balance and all accrued interest
shall become immediately due and payable, and immediately collectible by the
Company pursuant to applicable law.

     This Note may be prepaid at any time without penalty. All money paid toward
the satisfaction of this Note shall be applied first to the payment of interest
as required hereunder and then to the retirement of the principal.

     The full amount of this Note is secured by a pledge of shares of Common
Stock of the Company, and is subject to all of the terms and provisions of the
Early Exercise Stock Purchase

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Agreement and Stock Pledge Agreement of even date herewith between the
undersigned and the Company.

     The undersigned hereby represents and agrees that the amounts due under
this Note are not consumer debt, and are not incurred primarily for personal,
family or household purposes, but are for business and commercial purposes only.

     The undersigned hereby waives presentment, protest and notice of protest,
demand for payment, notice of dishonor and all other notices or demands in
connection with the delivery, acceptance, performance, default or endorsement of
this Note.

     The holder hereof shall be entitled to recover, and the undersigned agrees
to pay when incurred, all costs and expenses of collection of this Note,
including without limitation, reasonable attorneys' fees.

     This Note shall be governed by, and construed, enforced and interpreted in
accordance with, the laws of the State of California, excluding conflict of laws
principles that would cause the application of laws of any other jurisdiction.


                                    Signed
                                           -------------------------------------
                                            [Name]


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