MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office.All other product or service names are the property of their respective owners.© Motorola, Inc. 2005. Inc. All rights reserved. Printed in U.S.A.MOTOROLA, Le logo stylisé M,et intelligence universelle sont des marques de Motorola, Inc.© 2005 Motorola, Inc. Tous droits réservés. Imprimé aux États-Unis.*6881093C98*68P81093C98-BEX500TMExpert SeriesTwo-Way Radio User GuideGuide de l'utilisateurde l'appareil radio émetteur-récepteur93C98-B_cvr.qxd 7/22/2005 10:32 AM Page 104_RadioCall.fm Page 22 Friday, July 22, 2005 11:19 AM**1 English**  

# CONTENTS**CONTENTS Computer Software Copyrights . . . . . . . 2** **Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Radio Overview . . . . . . . . . . . . . . . . . . . . 5** Parts of the Radio . . . . . . . . . . . . . . . . . . . 5On/Off/Volume Knob. . . . . . . . . . . . . . . 6Channel Selector Knob . . . . . . . . . . . . . 6Push-to-Talk (PTT) Button . . . . . . . . . . 6Microphone . . . . . . . . . . . . . . . . . . . . . . 6LED Indicator . . . . . . . . . . . . . . . . . . . . 6Programmable Buttons . . . . . . . . . . . . . 6Indicator Tones . . . . . . . . . . . . . . . . . . . . . 8Audio Indicators for Programmable Buttons 8Improved Audio Features. . . . . . . . . . . . . . 9Low Level Expansion (LLE) . . . . . . . . . 9Companding . . . . . . . . . . . . . . . . . . . . . 9. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11Battery Information. . . . . . . . . . . . . . . . . . 11Battery Care and Tips . . . . . . . . . . . . . 11**Getting Started . . . . . . . . . . . . . . . . . . . . 11**Charging your Battery . . . . . . . . . . . . . 12Battery Status . . . . . . . . . . . . . . . . . . . 12Accessory Information . . . . . . . . . . . . . . . 14Attaching the Battery . . . . . . . . . . . . . .14Removing the Battery. . . . . . . . . . . . . .14Attaching the Antenna . . . . . . . . . . . . .15Removing the Antenna. . . . . . . . . . . . .15Attaching the Side Connector Cover . .16Turning The Radio On or Off. . . . . . . . . . .16Adjusting the Radio’s Volume . . . . . . . . . .17Selecting a Radio Channel . . . . . . . . . . . .17Sending a Call . . . . . . . . . . . . . . . . . . . . . .17Receiving a Call. . . . . . . . . . . . . . . . . . . . .17**Radio Call information . . . . . . . . . . . . . .19**Receiving a Selective Call. . . . . . . . . . . . .19Receiving a Call AlertTM Page . . . . . . . . . .19Emergency Alarms . . . . . . . . . . . . . . . . . .19Talkaround. . . . . . . . . . . . . . . . . . . . . . . . .20Squelch . . . . . . . . . . . . . . . . . . . . . . . . . . .20Power Level. . . . . . . . . . . . . . . . . . . . . . . .21**Scan. . . . . . . . . . . . . . . . . . . . . . . . . . . . .23**Starting or Stopping a Scan Operation . . .23Talkback . . . . . . . . . . . . . . . . . . . . . . . . . .23Deleting a Nuisance Channel . . . . . . . . . .23Adding a Deleted Nuisance Channel back tothe Scan List . . . . . . . . . . . . . . . . . . . . . . .24Scan Channel Discovery Alert. . . . . . . . . .24Scan List Member Priority . . . . . . . . . . . . .2400_EX500_NATOC.fm Page 1 Friday, July 22, 2005 10:33 AM**2 English** 

**CONTENTS Warranty . . . . . . . . . . . . . . . . . . . . . . . . . 27** Limited Warranty. . . . . . . . . . . . . . . . . . . . 27**Accessories . . . . . . . . . . . . . . . . . . . . . . 31**Carry Cases . . . . . . . . . . . . . . . . . . . . . . . 31Remote Speaker MicrophoneS. . . . . . . . . 31Earpieces . . . . . . . . . . . . . . . . . . . . . . . . . 31Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . 31Chargers. . . . . . . . . . . . . . . . . . . . . . . . . . 31Antennas . . . . . . . . . . . . . . . . . . . . . . . . . 32**COMPUTER SOFTWARE COPYRIGHTS** The Motorola products described in thismanual may include copyrighted Motorolacomputer programs stored insemiconductor memories or other media.Laws in the United States and othercountries preserve for Motorola certainexclusive rights for copyrighted computerprograms, including, but not limited to, theexclusive right to copy or reproduce in anyform the copyrighted computer program.Accordingly, any copyrighted Motorolacomputer programs contained in theMotorola products described in this manualmay not be copied, reproduced, modified,reverse-engineered, or distributed in anymanner without the express writtenpermission of Motorola. Furthermore, thepurchase of Motorola products shall not bedeemed to grant either directly or byimplication, estoppel, or otherwise, anylicense under the copyrights, patents orpatent applications of Motorola, except forthe normal non-exclusive license to use thatarises by operation of law in the sale of aproduct.00_EX500_NATOC.fm Page 2 Friday, July 22, 2005 10:33 AM**3 English**  

# SAFETYPRODUCT SAFETY AND RFEXPOSURE COMPLIANCEATTENTION!This radio is restrictedto occupational useonly to satisfy FCC RF energy exposurerequirements.Before using this product, readthe RF energy awareness information andoperating instructions in the Product Safetyand RF Exposure booklet enclosed with yourradio (Motorola Publication part number68P81095C98) to ensure compliance with RFenergy exposure limits.For a list of Motorola-approved antennas,batteries, and other accessories, visit thefollowing web site which lists approvedaccessories: http://www.motorola.com/cgiss/index.shtml.Before using this product, read theoperating instructions for safe usagecontained in the Product Safety andRF Exposure booklet enclosed withyour radio.!**C a u t i o n**S**SAFETY**01_Safety.fm Page 3 Friday, July 22, 2005 10:33 AM**4 English** 

**SAFETY NOTES** 01_Safety.fm Page 4 Friday, July 22, 2005 10:33 AM**5 English**  

# RADIO OVERVIEW**RADIO OVERVIEW PARTS OF THE RADIO** **EX500 Model**On/Off/Volume KnobMicrophone(programmable)Side Button 1Push-to-Talk (PTT)(programmable)Side Button 2(programmable)Top ButtonButtonLED IndicatorChannel SelectorKnob02_Radio Overview.fm Page 5 Friday, July 22, 2005 11:12 AM**6 English** 

**RADIO OVERVIEW On/Off/Volume Knob** Turns the radio on or off, and adjusts theradio’s volume.**Channel Selector Knob**Switches the radio to different channels.**Push-to-Talk (PTT) Button**Press and hold down this button to talk,release it to listen.**Microphone**Speak clearly into the microphone whensending a message.**LED Indicator**Gives battery status, power-up status, radiocall information and scan status.**Programmable Buttons**Several of the radio’s buttons can beprogrammed as short-cut buttons for many ofthe radio’s features. Programmable buttonsinclude:• Top button,• two side buttonsEach button can access up to two features,depending on the type of button press:•**short press**- quickly pressing andreleasing the programmable buttons,or•**long press**- pressing and holding theprogrammable buttons for at least1 1/2 seconds, or•**hold down**- pressing and holdingdown the programmable buttons whilechecking status or making adjustments.The table on page 17 summarizes theprogrammable features available.02_Radio Overview.fm Page 6 Friday, July 22, 2005 11:12 AM**7 English**  

# RADIO OVERVIEW**Button Short Press** **Long Press Press and Hold** **Page Button** Emergency*Initiates an Emergency Alert.Cancels your radio’sEmergency status.—29Monitor/Permanent Monitor— Continually monitors theselected channel.Monitors the selectedchannel for any activity.33Volume Set——Sounds a tone foradjusting the radio’s volume level.27Battery Gauge — — Checks the battery’scharge status.22Scan/NuisanceChannel DeleteToggles Scan on andoff.Deletes a nuisancechannel while scanning.—33Tx Power Toggles your radio’s transmit power levelbetween High and Low power.†— 31Repeater/TalkaroundToggle between using a repeater or transmittingdirectly to another radio.†—30Squelch Toggles your radio’s squelch level between tight/normal squelch.†— 30*If Emergency function is required, it can ONLY be programmed to the Top Button.†Depending on how your radio has been programmed by yourdealer, these functions are activated EITHER throughshort press OR long press, but not both.02_Radio Overview.fm Page 7 Friday, July 22, 2005 11:12 AM**8 English** 

**RADIO OVERVIEW INDICATOR TONES** High pitched tone Low pitched tone**AUDIO INDICATORS FOR PROGRAMMABLE BUTTONS** Some programmable keys function as toggles(alternating between two different choices).These keys use audio indicators to indicate thechange.Self Test Pass ToneSelf Test Fail TonePositive Indicator ToneNegative Indicator Tone**Programmable Buttons** **Positive Indicator** **Tone Negative** **Indicator Tone** Scan**Starts**Scanoperation**Stops**ScanoperationTx Power Transmits at**low**powerTransmits at**high**powerSquelchOperates in**tight**squelchOperates in**normal**squelchRepeater/Talkaround**DOES NOT**use therepeaterUses therepeater02_Radio Overview.fm Page 8 Friday, July 22, 2005 11:12 AM**9 English**  

# RADIO OVERVIEW**IMPROVED AUDIO FEATURES Low Level Expansion (LLE)** The LLE feature of your radio improves voicequality by reducing unwanted backgroundnoise when receiving a message. It iscompatible with most major types of audioprocessing systems available today.**Companding**Companding is a feature that allows furtherimprovement of voice quality. It compressesyour voice at transmission, and expands itwhen receiving while simultaneously reducingextraneous noise. However, to enjoy thisbenefit,**ALL**transmitting and receiving radiosmust have this feature activated.**NOTE:**Contact your dealer for your radio’scurrent companding settings or tochange the settings.02_Radio Overview.fm Page 9 Friday, July 22, 2005 11:12 AM**10 English** 

**RADIO OVERVIEW NOTES** 02_Radio Overview.fm Page 10 Friday, July 22, 2005 11:12 AM**11 English**  

# GETTING STARTED]**BATTERY INFORMATION Battery Care and Tips** This product is powered by a rechargeablebattery.The following battery tips will help you obtainthe highest performance and longest cycle lifefrom your Motorola rechargeable battery.• Batteries are shipped uncharged fromthe factory. Always charge a newbattery 14 - 16 hours before initial use,regardless of the status indicated bythe charger.• Charging in non-Motorola equipmentmay lead to battery damage and voidthe battery warranty.• When charging a battery that isattached to the radio, turn the radio offto ensure a full charge.• The battery should be at about 77°F(25°C) (room temperature) wheneverpossible. Charging a cold battery,(below 50°F [10°C]) may result inleakage of electrolyte and ultimately, infailure of the battery.• Charging a hot battery (above 95°F[35°C]) results in reduced dischargecapacity, affecting the performance ofthe radio. Motorola rapid-rate batterychargers contain a temperaturesensing circuit to ensure that thebattery is charged within thesetemperature limits.• New batteries can be stored up to twoyears without significant cycle loss.Store new/unused batteries in a cooldry area.• Batteries which have been in storageshould be charged overnight.• Do not return fully charged batteries tothe charger for an “extra boost”. Thisaction will**significantly**reduce cyclelife.• Do not leave your radio and battery inthe charger when not charging.Continuous charging will shortenbattery life. (Do not use your chargeras a radio stand.)**GETTING STARTED**03_GettingStarted.fm Page 11 Friday, July 22, 2005 11:12 AM**12 English** 

**GETTING STARTED**• For optimum battery life and operationuse only Motorola brand chargers.They were designed to operate as anintegrated energy system.**Charging your Battery**When the battery level is very low, you need torecharge the battery before you can continueto use your radio.1. Place the radio with the batteryattached or the battery alone in thecharger.2. The charger’s LED would indicate thecharging progress.**NOTE:**Because new batteries or batteriesthat have not been used for severalmonths could prematurely indicate fullcharge (solid green LED), charge thebatteries for 14 to 16 hours prior to initial use to achieve optimal performance.**Battery Status**You can check battery charge status by holdingdown the preprogrammed**Battery Gauge**button (see page 17). The charge status is**LED color Status**Single flash ofGreenSuccessful charger powerup.Flashing Red*Battery is unchargeable.Flashing YellowCharger is getting ready tocharge.RedBattery is charging.Flashing Green†Battery is 90% charged.GreenBattery is fully charged.*Remove the battery from charger and use a pencil eraser to clean the four metal contacts on thebottom of the battery. Place the battery back intothe charger. If the LED indicator continues to flashred, replace the battery.†A standard battery may require one hour tocharge to 90% capacity.03_GettingStarted.fm Page 12 Friday, July 22, 2005 11:12 AM**13 English**  

# GETTING STARTEDshown is shown by the color of the radio’s LEDIndicator.**NOTE:**If the Battery Gauge indicator doesNOT appear, this indicates that thebattery may not be a genuine Motorolaproduct.**Battery Level** **LED Indicator**HighGreenSatisfactory YellowLowFlashing RedVery Low None03_GettingStarted.fm Page 13 Friday, July 22, 2005 11:12 AM**14 English** 

**GETTING STARTED ACCESSORY INFORMATION** **Attaching the Battery Removing the Battery** **1**Fit the extensions at the bottom of the batteryinto the slots at thebottom of the radio.**2**Press the top part of the battery towards theradio until a click is heard.**Note:**It is important to make sure that bothbattery latches are secured.**1**Turn off the radio, if it is turned on.**2**Slide the battery latches, on both sides of thebattery, downwards.**3**Pull the top part of the battery away from theradio.BatteryLatches03_GettingStarted.fm Page 14 Friday, July 22, 2005 11:12 AM**15 English**  

# GETTING STARTED**Attaching the Antenna Removing the Antenna 1** Align the threaded end of the antenna with theradio’s antenna connector.**2**Turn the antenna clockwise to attach it.Turn the antenna counterclockwise to remove it.03_GettingStarted.fm Page 15 Friday, July 22, 2005 11:12 AM**16 English** 

**GETTING STARTED Attaching the Side Connector Cover** **TURNING THE RADIO ON OR OFF 1** Place the loop (attached to the side connectorcover) over the antenna; then slide it downward until it touchesthe top of the radio.**2**Insert the tab on the topof the cover into theslot above the connector.**3**Position the cover over the connector andalign the thumbscrew with the threaded holein the radio.**4**Tighten the thumbscrew to hold the cover inplace.**Do not overtighten the thumbscrew**.ThumbscrewLoopAntennaSlot**1**Turn the**On/Off/Volume**(see page 15) knobclockwise to turn on the radio. You will hearthe Self Test Pass Tone and see a greenLED if the radio powers up successfully. Ifthe radio fails to power up, you will hear theSelf Test Fail Tone.**2**Turn the**On/Off/Volume**knob (see page 15)counter-clockwise, until a click is heard, toturn off the radio.**ON OFF**03_GettingStarted.fm Page 16 Friday, July 22, 2005 11:12 AM**17 English**  

# GETTING STARTED**ADJUSTING THE RADIO’S VOLUME SELECTING A** **RADIO CHANNEL**Your radio offers sixteen (16) channels for easyaccess to required conventional channels.Some channels on your radio may not beprogrammed. Check with your dealer for moreinformation.**To select a channel: SENDING A CALL** **RECEIVING A CALL 1** Press and hold the**Volume Set**button**(**seepage 17); you will hear a continuous tone.**2**Turn the**On/Off/Volume**knob(see page 16)and adjust the volume level.**3**Release the**Volume Set**button (seepage 17).Turn the**Channel Selector**knob (see page 15)clockwise or counter-clockwise until you reach thedesired channel.**1**Turn your radio on.**2**Use the**Channel Selector**knob (seepage 15) to select to the desired channel.**3**Press the**PTT**button (see page 15), andspeak clearly with your mouth about 2.5 to 5cm (one to two inches) away from the microphone.**4**Release the**PTT**button (see page 15) whenyou finish speaking.**1**Turn your radio on.**2**Adjust the radio’s volume.**3**Switch to the desired channel.**4**If at any time a call comes through, you willhear the call at the volume level you haveset.03_GettingStarted.fm Page 17 Friday, July 22, 2005 11:12 AM**18 English** 

**GETTING STARTED NOTES** 03_GettingStarted.fm Page 18 Friday, July 22, 2005 11:12 AM**19 English**  

# RADIO CALL

**INFORMATION RADIO CALL INFORMATION** **RECEIVING A SELECTIVE CALL**Selective Call allows a radio user tocommunicate with a single unit withoutinvolving other units in conversation.When you receive a selective call:• You will hear two alert tones.• The LED Indicator will light yellow.To answer the call, press the**PTT**button.**RECEIVING A CALL ALERT TM** **PAGE**When your radio receives a Call Alert page, itsounds four alert tones continuously until yourespond.Press the**PTT**button to answer the Call Alertpage, or press any other key to cancel it.**Note:**Your radio will not receive any SelectiveCalls until you clear the page.**EMERGENCY ALARMS**If programmed by your dealer, the orange Topbutton can send one of the followingemergency alarms described below:• MDC Emergency Alarm (only if thesignaling system you are on is MDC),and• Emergency Siren**Note:**The**MDC Emergency Alarm**featuregives you a one-button quick access tocall a particular radio or center (predefined by your dealer) in emergencysituations. When activated, the radiogoes into an Emergency state, whichcan be programmed to• continually give visual and audiofeedback,• give no audio feedback, but withvisual feedback, or• give no audio/visual feedback, butthe radio can receive and transmit.04_RadioCall.fm Page 19 Friday, July 22, 2005 11:13 AM**20 English** 

**RADIO CALL INFORMATION** The**Emergency Siren**will cause the radio tosound a repetitive tone at the maximumvolume.**TALKAROUND**In your communications network, you may beusing a repeater to cover a larger area thanwhat is possible with your radio. However, youcan communicate with another radio withinyour radio’s range without going through therepeater by using theTalkaroundfeature. Thisis especially useful when the repeater is down**SQUELCH**If a particular channel receives manyunwanted calls coming from radios that do notbelong to your communications group and aresome distance away, or the “background noise”is excessive, you can try to filter thesetransmissions out by tightening the channel’ssquelch. However, tightening squelch couldcause calls from members of yourcommunications group that are farther away tobe filtered out as well.**1**Press and release the**Emergency**button(see page 17) to initiate an EmergencyAlarm.**2**Press and hold the**Emergency**button (seepage 17) to cancel the Emergency Alarm.**3**Press and release the**Emergency**button(see page 17) to restart the Emergencysequence.Press the programmed**Repeater/Talkaround**button to toggle between the options of making ornot making a call through the repeater. A positiveindicator tone indicates that the radio is intalkaround mode, while a negative indicator toneindicates that the radio is in repeater mode.04_RadioCall.fm Page 20 Friday, July 22, 2005 11:13 AM**21 English**  

# RADIO CALL

**INFORMATION To set the squelch level:** **POWER LEVEL**You can transmit your calls at different transmitpower levels. A higher level means you canreach a radio that is farther away. Lower powerlevel conserves battery power. You are advisedto transmit as frequently as possible on lowpower, and use high power only when needed.Press the programmed**Squelch**button to togglebetween the options of having normal squelch ortightening the squelch of your radio. A positiveindicator tone indicates that the radio is operatingin tight squelch, while a negative indicator toneindicates that the radio is operating in normalsquelch.Press the programmed**Tx Power**button to togglebetween the options for High or Low power transmit level. A positive indicator tone indicates thatthe radio is operating in low power mode, while anegative indicator tone indicates that the radio isoperating in high power mode.04_RadioCall.fm Page 21 Friday, July 22, 2005 11:13 AM**22 English** 

**RADIO CALL INFORMATION** **NOTES**04_RadioCall.fm Page 22 Friday, July 22, 2005 11:13 AM**23 English**  

# SCAN**SCAN**You can monitor several channels in order toreceive any call that is transmitted on any ofthese channels. Sixteen different channels canbe programmed into a scan list. Each channelcan share the same scan list or have differentscan lists assigned to them.Once the radio’s scan operation is activatedand the radio detects a call coming through achannel in its scan list, it switches to thatchannel for you to receive the call.**STARTING OR STOPPING A SCAN OPERATION** The LED Indicator will blink (green) during ascan operation. It willstop blinking when theradio switches to a channel.**TALKBACK**If the programmable Talkback option is set, youcan respond to any calls received during thescan operation by pressing the**PTT**buttonbefore the programmed hang-time ends.Check with your dealer for details.**DELETING A NUIS ANCE CHANNEL** If a channel continually generates unwantedcalls/noise, you can temporarily remove it fromthe scan list by performing aNuisanceChannel Deleteoperation.**Note:**You cannot perform aNuisance Channel Deleteon a priority channel or ifthere is only one remaining channel inthe scan list.**1**Press the**Scan**button(see page 17) to starta scan operation.**2**Press the**Scan**button again to stop the scanoperation.**1**While the radio is on the Nuisance Channel,press and hold the**Scan**button (see page17) until you hear a tone.**2**Release the**Scan**button.05_Scan.fm Page 23 Friday, July 22, 2005 11:13 AM**24 English** 

**SCAN ADDING A DELETED NUISANCE** **CHANNEL BACK TO THE SCAN LIST** **SCAN CHANNEL DISCOVERY ALERT** Sometimes you need to know which channelthe radio has switched to during a scanoperation. The Scan Channel Discovery Alertgives you this information.After you have stopped a scan operation, thisfeature gives you audio feedback when youselect the last channel that was switched to bythe scan operation.**To do this: SCAN LIST MEMBER PRIORITY** A channel in your scan list may be prioritized(check with your dealer for details). In such acase, the radio will check that prioritizedchannel more frequently than the other nonprioritized channels.Assuming a scan list with 6channels, if all yourchannels are non-prioritized, the normal scanoperation would check for activity in thefollowing sequence:**1**Press the**Scan**button (see page 17) to stopthe scan operation.**2**Press the**Scan**button again to re-start thescan operation.**1**Stop the scan operation.**2**Turn the**Channel Selector**knob (see page15) to change the channels.**3**When you reach the last channel the scanoperation switched to, the radio sounds analert tone. C 

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# SCANIf Channel 2 is prioritized, the scan operationwould change to**Note:**Even though your radio has switchedto a non-priority channel, your radiowill still check for activity on the prioritychannel. If some activity is detectedthere, the radio will switch to that priority channel. **C h**  

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**SCAN NOTES** 05_Scan.fm Page 26 Friday, July 22, 2005 11:13 AM**27 English**  

# WARRANTY**WARRANTY LIMITED WARRANTY** **MOTOROLA COMMUNICATION PRODUCTS** **I. WHAT THIS WARRANTY COVERS AND FOR HOW LONG:** MOTOROLA INC. (“MOTOROLA”) warrants theMOTOROLA manufactured CommunicationProducts listed below (“Product”) against defectsin material and workmanship under normal useand service for a period of time from the date ofpurchase as scheduled below:EX500 Units Three (3) YearsProduct Accessories One (1) YearMotorola, at its option, will at no charge eitherrepair the Product (with new or reconditionedparts), replace it (with a new or reconditionedProduct), or refund the purchase price of theProduct during the warranty period provided it isreturned in accordance with the terms of thiswarranty. Replaced parts or boards are warrantedfor the balance of the original applicable warrantyperiod. All replaced parts of Product shall becomethe property of MOTOROLA.This express limited warranty is extended byMOTOROLA to the original end user purchaseronly and is not assignable or transferable to anyother party. This is the complete warranty for theProduct manufactured by MOTOROLA.MOTOROLA assumes no obligations or liabilityfor additions or modifications to this warrantyunless made in writing and signed by an officerof MOTOROLA. Unless made in a separateagreement between MOTOROLA and theoriginal end user purchaser, MOTOROLA doesnot warrant the installation, maintenance orservice of the Product.MOTOROLA cannot be responsible in any wayfor any ancillary equipment not furnished byMOTOROLA which is attached to or used inconnection with the Product, or for operation ofthe Product with any ancillary equipment, and allsuch equipment is expressly excluded from thiswarranty. Because each system which may usethe Product is unique, MOTOROLA disclaimsliability for range, coverage, or operation of thesystem as a whole under this warranty.06_Warranty.fm Page 27 Friday, July 22, 2005 11:14 AM**28 English** 

**WARRANTY II. GENERAL PROVISIONS:** This warranty sets forth the full extent ofMOTOROLA'S responsibilities regarding theProduct. Repair, replacement or refund of thepurchase price, at MOTOROLA’s option, is theexclusive remedy. THIS WARRANTY IS GIVENIN LIEU OF ALL OTHER EXPRESSWARRANTIES. IMPLIED WARRANTIES,INCLUDING WITHOUT LIMITATION, IMPLIEDWARRANTIES OF MERCHANTABILITY ANDFITNESS FOR A PARTICULAR PURPOSE, ARELIMITED TO THE DURATIONOF THIS LIMITEDWARRANTY. IN NO EVENT SHALL MOTOROLABE LIABLE FOR DAMAGES IN EXCESS OFTHE PURCHASE PRICE OF THE PRODUCT,FOR ANY LOSS OF USE, LOSS OF TIME,INCONVENIENCE, COMMERCIAL LOSS, LOSTPROFITS OR SAVINGS OR OTHERINCIDENTAL, SPECIAL OR CONSEQUENTIALDAMAGES ARISING OUT OF THE USE ORINABILITY TO USE SUCH PRODUCT, TO THEFULL EXTENT SUCH MAY BE DISCLAIMED BYLAW.**III. STATE LAW RIGHTS:**SOME STATES DO NOT ALLOW THEEXCLUSION OR LIMITATION OF INCIDENTALOR CONSEQUENTIAL DAMAGES ORLIMITATION ON HOW LONG AN IMPLIEDWARRANTY LASTS, SO THE ABOVELIMITATION OR EXCLUSIONS MAY NOTAPPLY.This warranty gives specific legal rights, and theremay be other rights which may vary from state tostate.**IV. HOW TO GET WARRANTY SERVICE:**You must provide proof of purchase (bearing thedate of purchase and Product item serialnumber) in order to receive warranty service and,also, deliver or send the Product item,transportation and insurance prepaid, to anauthorized warranty service location. Warrantyservice will be provided by Motorola through oneof its authorized warranty service locations. If youfirst contact the company which sold you theProduct (e.g., dealer or communication serviceprovider), it can facilitate your obtaining warrantyservice. You can also call Motorola at 1-800-927-2744 US/Canada.06_Warranty.fm Page 28 Friday, July 22, 2005 11:14 AM**29 English**  

# WARRANTY**V. WHAT THIS WARRANTY DOES NOT COVER:** A) Defects or damage resulting from use of theProduct in other than its normal andcustomary manner.B) Defects or damage from misuse, accident,water, or neglect.C) Defects or damage from improper testing,operation, maintenance, installation,alteration, modification, or adjustment.D) Breakage or damage to antennas unlesscaused directly by defects in materialworkmanship.E) A Product subjected to unauthorizedProduct modifications, disassemblies orrepairs (including, without limitation, theaddition to the Product of non-Motorolasupplied equipment) which adversely affectperformance of the Product or interfere withMotorola's normal warranty inspection andtesting of the Product to verify any warrantyclaim.F) Product which has had the serial numberremoved or made illegible.G) Rechargeable batteries if:1) any of the seals on the batteryenclosure of cells are broken or showevidence of tampering.2) the damage or defect is caused bycharging or using the battery inequipment or service other than theProduct for which it is specified.H) Freight costs to the repair depot.I) A Product which, due to illegal orunauthorized alteration of the software/firmware in the Product, does not function inaccordance with MOTOROLA’s publishedspecifications or the FCC type acceptancelabeling in effect for the Product at the timethe Product was initially distributed fromMOTOROLA.J) Scratches or other cosmetic damage toProduct surfaces that does not affect theoperation of the Product.K) Normal and customary wear and tear.**VI. PATENT AND SOFTWARE PROVISIONS:**MOTOROLA will defend, at its own expense, anysuit brought against the end user purchaser tothe extent that it is based on a claim that theProduct or parts infringe a United States patent,and MOTOROLA will pay those costs anddamages finally awarded against the end userpurchaser in any such suit which are attributableto any such claim,but such defense andpayments are conditioned on the following:06_Warranty.fm Page 29 Friday, July 22, 2005 11:14 AM**30 English** 

**WARRANTY**A) that MOTOROLA will be notified promptly inwriting by such purchaser of any notice ofsuch claim;B) that MOTOROLA will have sole control of thedefense of such suit and all negotiations forits settlement or compromise; andC) should the Product or parts become, or inMOTOROLA’s opinion be likely to become,the subject of a claim of infringement of aUnited States patent, that such purchaserwill permit MOTOROLA, at its option andexpense, either to procure for suchpurchaser the right to continue using theProduct or parts or to replace or modify thesame so that it becomes non-infringing or togrant such purchaser a credit for the Productor parts as depreciated and accept itsreturn. The depreciation will be an equalamount per year over the lifetime of theProduct or parts as established byMOTOROLA.MOTOROLA will have no liability with respect toany claim of patent infringement which is basedupon the combination of the Product or partsfurnished hereunder with software, apparatus ordevices not furnished by MOTOROLA, nor willMOTOROLA have any liability for the use ofancillary equipment or software not furnished byMOTOROLA which is attached to or used inconnection with the Product. The foregoingstates the entire liability of MOTOROLA withrespect to infringement of patents by the Productor any parts thereof.Laws in the United States and other countriespreserve for MOTOROLA certain exclusive rightsfor copyrighted MOTOROLA software such asthe exclusive rights to reproduce in copies anddistribute copies of such Motorola software.MOTOROLA software may be used in only theProduct in which the software was originallyembodied and such software in such Productmay not be replaced, copied, distributed,modified in any way, or used to produce anyderivative thereof. No other use including, withoutlimitation, alteration, modification, reproduction,distribution, or reverse engineering of suchMOTOROLA software or exercise of rights insuch MOTOROLA software is permitted. Nolicense is granted by implication, estoppel orotherwise under MOTOROLA patent rights orcopyrights.**VII. GOVERNING LAW:**This Warranty is governed by the laws of theState of Illinois, USA.06_Warranty.fm Page 30 Friday, July 22, 2005 11:14 AM**31 English**  

# ACCESSORIES**ACCESSORIES**Motorola offers a number of accessories toenhance the productivity of your two-way radio.Many of the available accessories are listedbelow. Your authorizedMotorola dealer willalso have a complete list of accessories.Additional Accessories will be available for thisproduct in the near future.**CARRY CASES REMOTE SPEAKER MICROPHONES** **EARPIECES BATTERIES** **CHARGERS**HLN9985 Waterproof BagJMZN4020 Radio HandstrapJMZN4023 Plastic Carry Holder with Swivel Belt ClipPMLN4421 Soft Leather Case with Fixed Swivel ClipJMMN4073 Remote Speaker MicrophoneJMMN40622 Wire Surveillance EarpieceJMNN4023 1000 mAH Li-Ion High Capacity BatteryJMNN4024 1320 mAH Li-Ion Ultra High CapacityBatteryAAHTN3000 120V Single-Unit Rapid Charger, US PlugAAHTN3003 120V Multi-Unit Rapid Charger, US PlugNote: You must use the “C” version multi-charger ornewer to be compatible with the EX500.07_Accessories.fm Page 31Friday, July 22, 2005 11:14 AM**32 English** 

**ACCESSORIES ANTENNAS** PMAD4012 VHF 136-155 MHz 9cm, StubbyPMAD4013 VHF 155-174 MHz 9cm, StubbyPMAD4014 VHF 136-155 MHz 14cm, StandardPMAD4015 VHF 155-174 MHz 14cm, StandardPMAD4023 VHF 150-161 MHz, 14cmPMAD4025 VHF 150-161 MHz, 9cmPMAE4002 403-433 MHz Stubby AntennaPMAE4003 433-470 MHz Stubby AntennaNAE6483 403-512 MHz Whip AntennaPMAE4006 UHF 470-510 MHz, 9cm, HelicalPMAE4007 UHF 490-512 MHz, 9cmPMAE4008 UHF 470-512 MHz, Whip07_Accessories.fm Page 32Friday, July 22, 2005 11:14 AM**EX500 Quick Reference Card Adding a Deleted Nuisance Channel back to** **the Scan List**1. Press the preprogrammed**Scan**button to stop the scanoperation.2. Press the preprogrammed**Scan**button again to re-start thescan operation.**Programmable Buttons’ Audio Indicators Programmable** **Buttons Positive** **Indicator Tone Negative** **Indicator Tone**Scan**Starts**Scanoperation**Stops**ScanoperationTx PowerTransmits at**low**powerTransmits at**high**powerSquelchOperates in**tight**squelchOperates in**normal**squelchRepeater/TalkaroundRadio**DOES NOT** use therepeaterRadio uses therepeaterLED IndicatorChannel Selector KnobOn/Off/Volume KnobTop Button(programmable)MicrophonePush-to-Talk(PTT) ButtonSide Button 1(programmable)Side Button 2(programmable)**Button Function Short Press Long Press Hold Down Page**08_QuickRef.fm Page 33 Friday, July 22, 2005 11:28 AM**Receiving a Call**1. Turn radio on.2. Adjust volume level.3. Switch to desired channel.4. If at any time a call comes through, it will be heard at thevolume level set.**Emergency Alarm**1. Press programmed**Emergency**button to initiateEmergency Alarm/Siren.2. Press and hold**Emergency**button to cancelEmergencyAlarm/Siren.3. Press and release**Emergency**button to restart Emergencysequence.**Starting or Stopping a Scan Operation**The LED Indicator will blink (green) during a scan operation. Itwill stop blinking when the radio switches to a channel.1. Press the preprogrammed**Scan**button to start a scan operation.2. Press the preprogrammed**Scan**button again to stop thescan operation.**Deleting a Nuisance Channel**1. While radio is on a Nuisance Channel, press and hold thepreprogrammed**Scan**button until a tone is sounded.2. Release the preprogrammed**Scan**button.**Turning On the Radio**• Turn**On/Off/Volume**knob clockwise. Self Test Pass Tonewill sound and green LED will light up if radio powers upsuccessfully. If radio fails power up, the Self Test Fail Tonewill sound.**Turning Off the Radio**• Turn**On/Off/Volume**knob counter-clockwise, until click isheard.**Adjusting the Radio’s Volume**1. Press and hold**Volume Set**button until continuous tone issounded.2. Turn**On/Off/Volume**knob to adjust volume level.3. Release**Volume Set**button when desired level is achieved.**Selecting a Radio Channel**• Turn**Channel Selector**knob clockwise or counter-clockwise to reach desired channel.**Sending a Call**1. Turn on radio.2. Use**Channel Selector**knob to select the desired channel.3. Press**PTT**button, and speak clearly with mouth about 2.5to 5 cm (one to two inches) away from microphone.4. Release**PTT**button when call is completed.08_QuickRef.fm Page 34 Friday, July 22, 2005 11:28 AM04_RadioCall.fm Page 22 Friday, July 22, 2005 11:19 AMMOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office.All other product or service names are the property of their respective owners.© Motorola, Inc. 2005. Inc. All rights reserved. Printed in U.S.A.MOTOROLA, Le logo stylisé M,et intelligence universelle sont des marques de Motorola, Inc.© 2005 Motorola, Inc. Tous droits réservés. Imprimé aux États-Unis.*6881093C98*68P81093C98-BEX500TMExpert SeriesTwo-Way Radio User GuideGuide de l'utilisateurde l'appareil radio émetteur-récepteur93C98-B_cvr.qxd 7/22/2005 10:32 AM Page 1