### ToddC . Emerson./^817 5

44 4 Sout hRive r Roa d Si . George , Ulah , 8479 0 Telephone : (435)634-353 0 l-acsimile : (435)634-350 5 llmail : iemcrson@sky\vesi.eo m

- an d 

### - 

### Michael 1. . Dworki n//6404 7 46 5 Californi aStreet , Suite 21 0 Sa nFrancisco , Californi a94104 Telephone : (415)421-0250 0 Facsimile : (4I5)42K256 0 Email : law@avialeN.co m Attorney s fo

r SkvWes t Airlines . Inc . 

# RECEIVE D OCT1 2 

# 201 1 

# HEAR/W G DOCKE T

C D C- 3

T T 

### UNITE D STATE S O FA.MERIC A DEPARTMEN T O FTRANSPORTATIO N OFFIC EO FHEARING S WASHINGTON , D.C . i nthe Matter

oj" : SkyWes i Airlines , inc . FA A Cas e Nos . 20 1 INM0600 1 1 AN D 201INM0600I 0
SKYWES T AIRLINE S INC/ S PRODUCTIO NO FDOCUMENT S .fudge : RichardC . Goodwi n Th e followin g i s SKYWES T AIRLINES , INC . (hereinafter refeiTcdto a s "SKYWEST") . objection s andresponse s to Complainant' s Request s fo r Productio no f

Documents .

### All objection s se t ibrt hi nSKYWEST' s Respons e to Complainant' s Discovery ' Request s ar e hereb y incorporate di

nandmad e apar

t hereto . Objectio ni s made to : 1 . Correspondenc e betweenSKYWES T andit s undersigne dcounse l i s protecte dunder (h e attorney-clien t

privileg e an

dwill not b e produced , includin g SKYWEST' s counseE s note s andmemoranda , protecte dunder the attorney-clien t

privileg e an

dattorne y wor

k produc t doctrine ; 2 . T o the extent

tha t an y o f the document s sought

t o b e identifie dand/o r

produce dare i

n Complainant' s care , custody or control , or

hav e beenoriginate db

y Complainant , objectio ni s mad e a s suc hdocument s ar e already withi nComplainant' s knowledge . Including , bu

t no t limite dto ; a. All document s or

other material s andwriting s containe di nthe rcieasabl e portion s o f Complainant' s EIR s including , bu t no t limite dt o the Item s o f

Proo f whic hare made apano f

sai dEIR's ; b . Sk y West Weigh t andBalanc e Operation s Manua l StandardPractic e 4100 : c . Advisor

y Circula r 120-27E ; d . Operatio nSpecificatio nA098 ; c . Sk y West Weight an dBalanc e Progmni : f . CER' s fo

r th e llight s i

nquestion : g . Loa dManifest s fo

r the flight s i

nquestion ; h . Dispatc hRelease s fo

r the flight s i

nquestion ; i . i-A A AS / statement s andreports ; SkyWesi' s Productio noi"Document s

Pag e 2

### j . Sk y West' s response s to letter s o f investigation ; an

d k . EAAOrder2150.3B . Attache dheret o ar

e th e followin g responsiv e documents :
EXHIBI T DESCRJPflO N
A ) Sk

y West Customer

Servic e Trainin g Bulleti n2010-14 , Designate d Loadin g Agent

Responsibilities ;
B ) SkyWes t Customer

Servic e Trainin g Bulleti n201 1 -04 , [UPDATED i Aircraf t Loadin g Procedures ;
C ) Update daircraf t loadin g procedure s to be incorporate dinto Statio n Operation s Manual S P550 0 i nRevisio n18 ;
D ) Variou s SkyWes t Airline s Internal Evaluation s - Loa dAudits : and
L ) SkyWes t

Airline s Weigh

t andBalanc e Analysi s prepare db y Car l Salamone .

nCurriculu mvitae o f Car l Salamon e SkyWest' s Productio no f

Document s Pag e 3

### The followin g document(s ) are no t i nSkyWest' s care , custody o r contro l bu

t will b e provide donc e SKYWES T ha s ha dthe opportunity to obtai nthein . i . Bombardier CR J Weigh t andBalanc e Manuals , 01-00-60 , fo r the subjec t aircraft . Investigatio nan

ddiscover

y are ongoin g an

dcontinuing , andSKYWES' f reserve s the righ t to amen dand/o r

supplemen t

thes e response s u

p throug hthe date o f

hearing . Finally . SKYWES' f

reserve s th e right

to utiliz e a

t hearin g an

y docuinent

not liste dabov e fo

r purpose s o

l impeachment .

DATED thi s i l" ' da

v o f October . 2011 .

Co-Counse l fo r SkyWesi Airline s
SkyWest' s Productio no f

Document s Pag e 4

### EXHIBI T A

SkyWes t Custome r

Servic e Trainin g Bulleti n2010-14 , Designate dLoadin g Agen t

Responsibilitie s

SkyWest' s Productio no f

Document sC^mJJUk^^ t Jfepesignate d Loadin g Agen t ^ K

^•VrrS^f . ^ ResDonsibilitie s ^ justome rServic e Trainin g lulleti n 2010-1 4 Issue d 11/09/1 0 Applicabilit yAl l C S Groun d Operation s Agent s responsibl e fo rloadin g baggag e an d carg o

o n SkyWes t aircraft . Effectiv e Dat e Immediatel y Polic y Du e t o recen t inaccuracie s involvin g tota l baggag e piec e count s (heavy ,

standard , planesid e valet/servic e items ) an d carg o weigh t informatio n reporte d t o fligh t dec k

crews , SkyWes t i s reiteratin g it s mandator ypolic yfo ron e (1 ) designate d loadin g agen t t o maintai n ful l responsibilit yan d oversighi t o f th e aircraf t loadin g an d communicatio n proces s fo ral l baggag e an d carg o loade d o n SkyWes t aircraft . Recen t follow-u p observation s o f aircraf t loadin g procedure s foun d multipl e risk s i n th e curren t aircraf t loadin g process : • Multipl e statio n personne l involve d i n reportin g aircraf t carg o loa d informatio n t o th e fligh t dec k

cre w • Statio n personne l no t directl yinvolve d i n aircraf t loadin g proces s reportin g informatio n t o th e flight dec k cre w • Statio n personne l communicatin g weigh t an d balanc e informatio n t o th e fligh t dec k

cre wthroug h a thir d part y • Las t minut e baggage/carg o change s no t bein g reporte d t o th e fligh t dec k cre wprio rt o departur e • Tota l baggag e scanne rcount s recorde d o n th e Carg o Loa d Repor t (CLR) , rathe rtha n a n accurat e physica l coun t o f eac h baggag e typ e (heavy , standard , planesid e valet/servic e items )
' Designate d loadin g agent s becomin g distracte d o rpreoccupie d wit h othe r statio n responsibilitie s durin g th e aircraf t loadin g proces s Thi s lis t o f finding s I s no t all-inclusive , bu t ca n an d ha s resulte d i n inaccurat e aircraf t weigh t an d balanc e informatio n provide d t o th e fligh t dec k cre wprio rt o takeoff . Statio n managemen t mus t tak e th e necessar yprecaution s i n eac h statio n t o ensur e al l aircraf t loadin g procedure s ar e followe d b yth e designate d loadin g agen t a s outline d below . Procedur e Aircraf t Loadin g Procedures :

1 . Th e Statio n Manage ro rdesigne e i s responsibl e fo rauditin g th e CLR , loa d manifest , an d Fligh t Followin g Informatio n (FLIFO ) fo raccurac yan d completio n eac h day . a ) Prio rt o loadin g an ySkyWes t aircraft , th e designate d loadin g agen t verifie s wit h Statio n Operations , th e Pilot-in-Comman d (PIC) , and/o r b ypersonall ycheckin g th e dispatc h releas e fo ran yweigh t restriction s applicabl e t o th e aircraf t an d specifie d fligh t I n th e absenc e o f a revise d weight , th e designate d loadin g agen t ensure s th e aircraf t i s loade d i n accordanc e wit h th e maximu m carg o loadin g weigh t placarde d i n th e carg o bin/pit .kesignate d Loadin g Agen t Responsibilitie s ^^^stome rServic e Trainin g ^Klleti n 2010-1 4 Issue d 11/09/1 0 b ) Th e designate d loadin g agen t is responsibl e fo rcompletin g an d signin g th e CL R an d ensure s th e following ' (1 ) Th e PI C i s notifie d vi a th e CL R o f al l liv e animals , authorize d DG/H M COMAT , motorize d mobilit yai d batteries . UN3373 , dry ice , o rothe rpertinen t item s loade d i n th e carg o bin/pit . (2 ) Th e assigne d baggag e piec e count s an d carg o weight s recorde d o n th e CL R accuratel yreflec t wha t is loade d o n th e aircraft . c ) Th e designate d loadin g agen t i s responsibl e fo rnotifyin g th e PI C an d designate d statio n managemen t personne l (superviso ro rStatio n Manager ) o f an ydiscrepancie s o rconcern s regardin g aircraf t loading . Th e loadin g agen t delay s th e flight , whe n necessary , t o rectif yan y discrepanc yo rirregularit yprio rt o signin g th e CLR . d ) A s muc h a s practica l an d base d o n loa d typ e (planesid e loaded/carry-o n baggage , throug h baggage , loca l an d connectio n baggage) , th e loadin g agen t ensure s baggag e is evenl ydistribute d throughou t th e carg o bin/pi t an d th e sturdies t baggag e i s stowe d o n th e bottom . CAUTIO N - Du e t o temperature , fue l load , weather , etc. , th e maximu m allowabl e carg o weigh t ma ynee d t o b e reduced . Th e PI C i s th e fina l authorit yo n maximu m aircraf t loadin g capacity . 2 . Las t minut e change s t o th e CL R ar e complete d a s follows : a ) Afte rth e CL R ha s bee n turne d i n t o th e fligh t dec k cre wbu t prio rt o closur e o f th e MOD : (1 ) Th e designate d loadin g agen t report s t o th e fligh t dec k cre wan y addition s o rdeletion s t o th e aircraf t loa d suc h a s passenger s and/o rcarg o (e.g. , lat e arrivin g checke d baggag e o rai rcarg o shipments) . (2 ) Designate d loadin g agen t ensure s th e C S cop yo f th e CL R i s corrected . b ) N o las t minut e change s ar e permitte d whe n engin e on e i s operating . c ) Afte rth e CL R ha s bee n turne d i n t o th e fligh t dec k cre wan d th e MC D ha s closed , las t minut e change s ar e permitte d onl ywhe n th e followin g condition s hav e bee n met : (1 ) Whe n engin e on e i s no t operating , th e designate d loadin g agen t mus t obtai n th e PIC' s approva l fo rchang e vi a interphon e o rOperation s radi o prio rt o loadin g additiona l baggage/cargo/passenger s ont o th e aircraft . (2 ) Communicatio n include s th e associate d weigh t o f baggage/cargo/passenger s bein g added . Bot h partie s mus t verif yth e tota l baggag e piec e count/weigh t change s mad e t o th e loa d manifest .

### iesignate d Loadin g Agen t Responsibilitie s jstome rServic e Trainin g jlleti n 2010-1 4 Issue d 11/09/1 0

d ) (3 ) Whe n communication s an d change s ar e bein g conducted , th e

designate d loadin g agen t conduct s th e chang e an d immediatel y deliver s th e signe d cop yo f th e CL R an d manua l loa d manifes t (whe n used ) t o th e Operation s agent . An ychang e t o th e aircraf t loa d configuration , onc e th e loa d manifes t ha s bee n completed , i s at th e discretio n an d approva l o f th e PIC . Th e PI C i s responsibl e fo rrevisin g th e loa d manifes t an d notifyin g Statio n Operation s o f an ychange s prio rt o leavin g th e ram p area . 

# A WARNIN G - INACCURAT E LOADING , REPORTING , O R FAILUR E T O REPOR TINFORMATIO N COUL D CAUS E ISSUE S WIT H AIRCRAF T PERFORMANC E AN D HANDLING , RESULTIN G I N TH E ENDANGERMEN T O F HUMA N LIFE . Complianc e Weigh t & Balanc e Operation s Manua l S P 410 0 Chapte r0 4 Paragrap h 1 1 Question s SL C C S Groun d Operation s Trainin g 801.258.404 1

C S Complianc e & Standard s 801.258.405 0

### EXHIBIT S

SkyWes t Custome r

Servic e Trainin g Bulleti n2011-04 , lUPDATED I Aircraf t Loadin g Procedure s

SkyWest' s Productio no f Document sREISSU E lircraf t Loadin g Procedure s # ^ ' (Groun d Operation s ulleti n 2011-0 4 Issue d 0 7 AP R 1 1 Applicabilit yAl l employee s responsibl e fo rgroun d handlin g SkyWes t aircraf t Effectiv e Dat e Immediatel y Polic y Recen t FAAweigh t an d balanc e surveillanc e o n SKyWes t aircraf t ha s resulte d i n

discrepancie s foun d betwee n actua l baggage/carg o load s an d loa d informatio n provide d t o fligh t dec k crew s o n th e carg o loa d repor t (CLR) . Mos t o f th e reporte d discrepancie s ar e attribute d t o th e designate d loadin g agen t failin g t o accuratel ydocumen t HEAV Ytagge d baggag e count s o n th e CLR . T o mitigat e identifie d safet yrisk s an d regulator yviolation s associate d wit h inaccurat e carg o loa d reporting , SkyWes t is mandatin g ful l complianc e wit h th e attache d aircraf t loadin g procedures . Procedur e Al l belo wwin g personne l responsibl e fo rloadin g SkyWes t aircraf t mus t revie w

an d compl ywit h th e attache d aircraf t loadin g procedures . Thes e procedure s outlin e specifi caircraf t loadin g dutie s an d responsibilitie s an d provid e furthe r control s i n th e aircraf t loadin g proces s t o minimiz e th e potentia l fo raircraf t loadin g an d reportin g errors . Highlight s include : Designate d loadin g agen t dutie s an d responsibilitie s includin g (bu t no t limite d to) : • Maintain s contro l o f al l weigh t an d balanc e communicatio n an d reportin g fo r assigne d flight s • Onl yperform s weigh t an d balanc e relate d dutie s prio rt o aircraf t departur e • Ensure s accurat e heav ychecked , standar d checked , an d planesid e loade d carry-o n baggag e physica l count s prio rt o departur e o f th e aircraf t • Use s baggag e coun t tall yshee t o n th e bac k sid e o f th e statio n cop yo f th e CL R t o maintai n a n accurat e physica l baggag e coun t fo reac h baggag e typ e loade d ont o a n aircraf t an d carg o bin/pi t locatio n wher e th e baggag e wa s loade d (recommende d bes t practice ) • Ensure s th e Pi C is notifie d vi a th e CL R o f al l counter-to-counte r(CTC) , COMAT , ballast , liv e animals , authorize d DG/H M COMAT , motorize d mobilit y ai d batteries , UN3373 , dr yice , an d othe ritem s loade d i n th e aircraf t carg o compartment{s )
• Ensure s baggag e scanne rinformatio n is NO Tuse d t o repor t baggag e count s o n th e CL R • Ensure s al l las t minut e baggag e piec e count s an d carg o weigh t informatio n is reconcile d o n bot h copie s o f th e CL R prio rt o departur e • Monitor s th e aircraf t carg o bin/pi t durin g th e aircraf t loadin g proces s t o ensur e n o baggag e o rcarg o is loade d withou t thei rknowledg e • Remain s a t th e assigne d aircraf t unti l th e fligh t ha s departe dREISSU E Aircraf t Loadin g Procedure s # B ^ (Groun d Operation s ulleti n 2011-0 4 Issue d 07 AP R 1 1

Complianc e Question s Loade rassistan t dutie s an d responsibilitie s includin g (bu t no t limite d to) :

• Assist s designate d loadin g agen t wit h aircraf t loadin g proces s • Alert s designate d loadin g agen t t o heav ytagge d baggag e • Perform s othe rnon-weigh t an d balanc e aircraf t departur e dutie s (e.g. , potabl e water , lavator yservicing , GPU , to wbar/LEKTRO . et c) I n addition , th e ne waircraf t loadin g procedure s detai l pre-fiigh t loadin g preparation , baggag e car t loading . CL R requirements , las t minut e change s l o th e aircraf t loa d an d CLR , an d post-fligh t departur e procedures . Statio n Operation s Manua l S P 550 0 SL C O S Groun d Operation s Trainin g 801.258.404 1 Jerem yBarclay , Manage rC S Complianc e an d Standard s 801.258.405 0

### EXHIBI T C

Update daircraf

t loadin g procedure s t o b e incorporate dint o Statio nOperation s Manua l

S P550 0 inRevisio n1 8

SkyWest' s Productio no f Document sChapter ' Statio n Operation s Manua l ^ F Pag e i o f 6 " ^ r, ^ Aircraf t Loadin g Procedure s Revisio n

STANDAR D PRACTIC E 550 0 Date ^ 

# Aircraf t Loadin g Procedure s O Paragrap h Pag e f —0 0 1 - Objectiv e 1 .— - X " 2 . Definition s 1

__ _3 . Jo b Dutie s an d Responsibilitie s 1 yC I 4 . Procedure s Z 

## <i > 

# o C O c/ ) 1 . Objectiv e ^ ^ A . Standardiz e aircral l loadin g proces s t o eliminat e weigh t an d balanc e reportin g error s 

# ^ ( V O 2 . Definition s O C C '" " ^ ) Statio n manage r{o rdesignee ) 

# • " o Q \ ^— N I a ) Individua l responsibl e fo rauditin g th e Carg o Loa d Repor t (CLR) , loa d manifest , an d ^ I i ^ I aircraf t loadin g procedure s fo raccurac yan d completio n eac h da y • ^ 2 ) Superviso r ^ T Ta ) Individua l responsibl e fo rassignin g designate d loadin g agen t an d loade rassistan t t o / ^ U j specifi cflight s prio rt o initiatin g th e aircraf t loadin g process . 

## C D "7 ^ L

_v U 3 ) Designate d loadin g agen t 

## 1 3 1 3

- ^ ^ a ) fndividua / responsib/ e fo rensurin g a} } baggag e an d carg o i s loade d i n aircraf t carg o <^ v^ bin/pi t an d accuratel yreporte d t o th e Pilot-in-Comman d (PIC ) prio rt o departure . 

# O 3 f- \ ^ ^ 4 ) Loade rassistan t I —m f ^ Jl l a ) Individua l responsibl e fo rassistin g wit h aircraf t loadin g an d performin g al l othe r • ^ ^ non-weigh t an d balanc e jo b function s t o ensur e designate d loadin g agen t i s abl e r y \ O t o focu s solel yo n accurat e aircraf t loadin g an d reportin g t o th e fligh t dec k cre w b ^ 1 ^ prio rt o departure . 

# E 0 3
" O br r5 ) Baggag e roo m agen t 

## 0 3 ^ Q LJ . a ) Individua l responsibl e fo rloadin g baggag e cart s an d deliverin g baggage/carg o I / ^ planesid e t o th e designate d loadin g agent . 

## ^ ^ 3 . Jo b Dutie s an d Responsibilitie s f \ ^— ' A . Designate d loadin g agen t 7 ~ ,^ ^

1 ) Maintain s contro l o f al l weigh t an d balanc e communicatio n an d reportin g fo rassigne d

2 ) Onl yperform s weigh t an d balanc e relate d dutie s prio rt o aircraf t departure . 3 ) Verifie s aircraf t carg o compartment s ar e empt yprio rt o initiatin g aircraf t loadin g proces s 4 ) Ensure s accurat e heav ychecked , standar d checked , an d planesid e loade d carry-o n baggag e physica l count s prio rt o departur e o f th e aircraft . OWNER . DIRECTO R C S TRAININ G AUTHOR - MANAGE R C S GROUN D OPERATION S TRAININ G

### statio n Operation s Manua l Aircraf t Loadin g Procedure s STANDAR D PRACTIC E 550 0 Chapte r Pag e Revisio n Dat e 2 o f 6



# o I c

# 0 0 

# S o TO 'GO ' 

# 8 . S I o c c• -



## —O ( D O

- Q L O
= " ^ 

# > C L 2 ^ TO



# - o C C D TO



# . E ^

0 3 O 

# I s < C O 6 ) 7 ) 8 ) 9 ) 10 )

11 ) Use s baggag e coun t tall yshee t o n th e bac k sid e o f th e statio n cop yo f th e CL R t o maintai n a n accurat e physica l baggag e coun t fo reac h baggag e typ e loade d ont o a n aircraf t an d carg o bin/pi t locatio n wher e th e baggag e wa s loade d (recommende d bes t practice ) Ensure s th e PI C i s notifie d vi a th e CL R o f al l counter-to-counte r(CTC) . COMAT , ballast , liv e animals , authorize d DG/H M COMAT , motorize d mobilit yai d battenes , UN3373 , dr y ice , an d othe ritem s loade d i n th e aircraf t carg o compartment(s) . Ensure s baggag e an d carg o i s loade d a s detaile d below . Use s "Notes " sectio n o n th e bac k sid e o f th e CL R t o recor d an d reconcil e tota l carg o weigh t loade d o n th e aircraf t (recommende d bes t practice ) Ensure s baggag e scanne rinformatio n i s NO Tuse d t o repor t baggag e count s o n th e CL R Prio rt o aircraf t departure : Ensure s al l baggag e piec e count s an d carg o weight s ar e accuratel yrecorde d o n th e CL R i n th e correc t aircraf t carg o compartment(s ) sectio n Verifie s al l planesid e loade d carry-o n baggag e ha s bee n remove d fro m collectio n area s (passenge rloadin g bridge s (PLB) , baggag e lifts , carry-o n carts , et c) an d loade d o n th e aircraf t Conduct s fina l visua l compariso n o f CL R informatio n an d carg o bin/pi t content s t o ensur e al l baggag e an d carg o ar e accuratel yaccounte d fo ri n th e correspondin g section s o f th e CL R Ensure s carg o bin/pi t net s ar e reattache d t o carg o bin/pi t floo ran d ceilin g clip s afte r al l baggag e an d carg o ha s bee n loade d Ensure s carg o bin/pi t door(s ) i s close d Ensure s al l las t minut e baggag e piec e count s an d carg o weigh t informatio n i s reconcile d o n bot h copie s o f th e CL R prio rt o departure . NOT E - Th e designate d loadin g agen t delay s th e flight , whe n necessary , t o rectif yan y discrepanc yo rtrregulant yprio rt o signin g th e CLR . 12 ) Monitor s th e aircraf t carg o bin/pi t dunn g th e aircraf t loadin g proces s t o ensur e n o baggag e o rcarg o i s loade d withou t thei rknowledg e NOT E - Whe n th e designate d loadin g agen t i s require d t o leav e th e aircraf t unattende d fo ran yreaso n (irregula roperations , etc.) , th e carg o bin/pi t doo rmus t b e close d t o ensur e baggag e and/o rcarg o i s no t loade d o n th e aircraf t withou t th e designate d loadin g agen t present . 13 ) Remain s a t th e assigne d aircraf t unti l th e fligh t ha s departed . NOT E - Whe n aircraf t departur e i s delaye d an d pho rt o clockin g out , th e designate d loadin g agen t must Ensur e al l baggag e an d carg o fo rthei rassigne d fligh t ha s bee n loade d i n th e aircraf t carg o bin/pi t an d accuratel ydocumente d o n th e CL R Verball ycommunicat e al l weigh t an d balanc e information , an d Provid e a n accurat e CL R t o th e designate d loadin g agen t assigne d t o th e aircraf t durin g th e nex t shif t NOT E - Whe n al l baggag e an d carg o ha s no t bee n loade d prio rt o clockin g out , th e designate d loadin g agen t assigne d t o th e aircraf t durin g th e nex t shif t assume s responsibilit yfo rth e loa d an d sign s th e CLR . Whe n loa d accurac yi s i n question , a recoun t of al l baggag e an d carg o i s required . OWNE R DIRECTO R O S TRAININ G AUTHOR - MANAGE R C S GROUN D OPERATION S TRAININ G

### statio n Operation s Manua l Aircraf t Loadin g Procedure s STANDAR D PRACTIC E 550 0 Chapte r Pag e Revisio n Dat e 3 o f 6



# . 1 ?
" cc 

# B o ro C O o >

—o C D O

- Q I D

—LO 

# c o C O

= 3 = 3 • a c C D C O 

# A - ^ cj). 2



# . E C D

C O o 

# < C O Loade rassistan t 1 ) Assist s designate d loadin g agen t wit h aircraf t loadin g process . 2 ) Doe s no t loa d baggag e o rcarg o i n an yaircraf t carg o bin/pi t withou t notifyin g th e designate d loadin g agent . 3 ) Alert s designate d loadin g agen t t o heav ytagge d baggag e 4 ) Ensure s planesid e loade d carry-o n baggag e ha s th e appropriat e tag . 5 ) Perform s othe rnon-weigh t an d balanc e aircraf t departur e dutie s (e.g. , potabl e water , lavator yservicing , GPU , to wbar/LEKTRO , etc.) . Baggag e roo m agen t 1 ) Identifie s heav ytagge d checke d baggag e i n th e baggag e room . 2 ) Ensure s heav ytagge d checke d baggag e loade d i n baggag e cart s i s separate d fro m standar d checke d baggag e an d carg o (recommende d bes t practice ) 3 ) Ensure s standar d checke d baggag e an d carg o item s ar e loade d i n baggag e cart s NOT E - Th e CL R mus t no t b e complete d b ybaggag e roo m agent(s ) i n th e baggag e room . 4 ) Deliver s baggag e an d carg o planeside . 5 ) Ensure s baggag e an d carg o delivere d planesid e i s no t loade d o n th e aircraf t withou t th e designate d loadin g agen t present . 

### 4 . Procedure s A . Th e Superviso rassign s designate d loadin g agent , loade rassistant , an d baggag e roo m agen t position s fo reac h fligh t durin g th e pre-shif t briefing . B . Th e designate d loadin g agen t check s fo ran yweigh t restriction s applicabl e t o th e aircraf t an d specifie d fligh t wit h statio n operations , th e PIC . and/o rb ypersonall ycheckin g th e dispatc h release . NOT E - I n th e absenc e o f a revise d weight , th e designate d loadin g agen t ensure s th e aircraf t I S loade d i n accordanc e wit h th e maximu m carg o loadin g weigh t i n th e carg o bin/pit . CAUTIO N - Du e t o temperature , fue l load , weather , etc. , th e maximu m allowabl e carg o weigh t ma ynee d t o b e reduced . Th e PI C i s th e fina l authorit yo n maximu m aircraf t loadin g capacity . Th e designate d loadin g agen t obtain s a blan k cop yo f th e CL R Th e designate d loadin g agen t ensure s al l require d informatio n o n th e to p sectio n o f th e CL R i s complete d a s outline d i n Weigh t an d Balanc e Operation s Manua l S P 410 0 Chapte r0 4 Custome rServic e Procedures . Th e designate d loadin g agen t ensure s al l baggage , cargo , an d FO D i s remove d fro m al l carg o compartment s prio rt o loadin g baggag e an d cargo . Th e baggag e roo m agen t load s heav ytagge d baggag e i n baggag e cart(s) , ensurin g heav y tagge d baggag e i s separate d fro m standar d checke d baggag e an d carg o (recommende d bes t practice) . OWNER : DIRECTO R C S TRAININ G AUTHOR . MANAGE R C S GROUN D OPERATION S TRAININ G1 I ^ ' f : . - 

### statio n Operation s Manua l Aircraf t Loadin g Procedure s STANDAR D PRACTIC E 550 0 Chapter . Page : Revision : Date : 4 o f 6



## 0 0

" O C D 

# m I 

# o Q . 

## O 

# o c " ^ ^ 

## 0 J D ^ (/ ) 

## C D I D 

# • a 0 ) 

# o o 1 ^ 

# Li . O ) 

# c T 5 (T ^ 

## O

_ J 

# t= : 0 3 4 

# o

. ^ — < ^ 

# o C/ ) > 

# 0 0^ 1 

# c • _ 

# o l o , LO l 

## i n 1 

## C L ' 

# C O "T O 

## D 

# c a3 | (/ ) 

# o l 0 3 !TT I 

## CD ' 

# a . 

# O c : o C O -•— » 

# 0 ) J .

L ,

0 . NOT E - Whe n a calibrate d baggag e roo m scal e i s available , checke d baggag e deeme d heav yb ybaggag e roo m agen t an d no t tagge d wit h a HEAV Yta g shoul d b e reweighe d (recommende d bes t practice) . Baggag e roo m agen t mus t attac h a HEAV Yta g whe n th e baggag e weigh s ove r5 0 l b an d les s tha n 10 0 l b G . Th e baggag e roo m agen t load s standar d checke d baggag e an d carg o item s i n baggag e cart . H . Th e baggag e roo m agen t deliver s baggag e an d carg o planeside . NOT E - Baggag e roo m agen t mus t no t loa d baggag e o rcarg o i n th e carg o bin/pi t withou t th e designate d loadin g agen t presen t Th e designate d loadin g agen t count s heav ytagge d checke d baggag e an d mark s th e bo x unde rth e appropriat e FW D o rAF TStandar d Heav yChecke d tall yshee t locate d o n th e bac k sid e o f th e CL R (recommende d bes t practice) . Th e designate d loadin g agen t count s standar d checke d baggag e an d mark s th e bo xunde rth e appropriat e FW D o rAF TStandar d Checke d tall yshee t locate d o n th e bac k sid e o f th e CL R (recommende d bes t practice) . Th e designate d loadin g agen t write s th e carg o ite m piec e weight s i n th e CL R "Notes " sectio n o n th e bac k

sid e o f th e CL R (recommende d bes t practice) . Th e designate d loadin g agen t o rloade rassistan t scan s baggag e an d carg o (whe n applicable ) followin g applicabl e scanne rinstruction s outline d i n Baggag e Scanne rGuide s 

# A WARNIN G - BAGGAG E SCANNE R COUNT S MAYNO TB E ACCURAT E AN D MUS T NEVE R B E USE D T O REPLAC E PHYSICA L BAGGAG E COUNT S REPORTE D O N TH E CLR . FAILUR E T O PROVID E A N ACCURAT E PHYSICA L BAGGAG E COUN TCOUL D CAUS E ISSUE S WIT H AIRCRAF TPERFORMANC E AN D HANDLING , RESULTIN G I N TH E ENDANGERMEN TO F HUMA N LIFE . M . Th e designate d loadin g agen t an d loade rassistan t shoul d loa d baggag e an d carg o int o th e aircraf t carg o bin/pi t a s follows : 1 ) Base d o n loa d typ e (throug h baggage , local , an d connectio n baggage) , baggag e shoul d b e evenl ydistribute d throughou t th e carg o bin/pi t wit h th e sturdies t baggag e o n botto m Wheele d baggag e shouldno t b e place d uprigh t o n th e carg o bin/pi t floo r Firs t baggag e laye rshoul d b e loade d uprigh t (o n it s side ) wit h handle s facin g u p o r outwar d towar d th e door . Followin g baggag e layer s shoul d b e place d fla t o n th e to p o f th e firs t layer . Liv e animal s an d planesid e loade d carry-o n baggag e ar e place d closes t t o th e doo rt o facilitat e eas yremoval . 2 ) 3 ) 4 ) 5 ) 

# A WARNIN G - LIV E ANIMAL S MUS TNO TB E LOADE D I N TH E FORWAR D CARG O BIN/PI TO F AN YCR J 70 0 O R CR J 90 0 AIRCRAFT . Th e designate d loadin g agen t an d loade rassistan t repea t step s abov e unti l al l checke d baggag e an d carg o i s loade d o n th e aircraf t Th e loade rassistan t tag s (whe n no t tagged ) an d retrieve s planesid e loade d carry-o n baggag e fro m passengers . Th e designate d loadin g agen t physicall ycount s an d mark s th e bo xunde rth e appropriat e FW D o rAF TPlaneside/Vale t Bag s tall yshee t locate d o n th e bac k sid e o f th e CL R (recommende d bes t practice) . OWNER : DIRECTO R C S TRAININ G AUTHO R MANAGE R C S GROUN D OPERATION S TRAININ G

### statio n Operation s Manua l Aircraf t Loadin g Procedure s STANDAR D PRACTIC E 550 0 Chapter : Page : Revision : Date : 5 o f 6



# o C 0 0 " O 0 

# c

_o c u \ n o ' > Q . C D 

# o c c— •" " 

## o 

# 0 O 

# c o I D Z 3 C C D C O 0

" O 0 

# o o C/ ) 

# C O . 2 

# c o C D 

# o 5 = C D 0 

# O C D O 

# c o V - • 

### C D -4— * 

## C O Q .

R , S , NOT E - Fligh t cre wbaggag e mus t b e counte d an d recorde d a s planesid e loade d carry-o n baggag e o n th e CL R whe n place d i n a carg o bin/pit . NOT E - Al l planesid e loade d carry-o n baggag e transporte d o n SkyWes t CR J 700/90 0 aircraf t shoul d b e place d i n th e fonwar d carg o bin/pi t fo ral l flights . Follo wfligh t dec k cre w guidance . NOT E - Shoul d a CR J 700/90 0 aircraf t arriv e wit h on e o rmor e carg o net s missing , immediatel ynotif yth e fligh t dec k cre wan d a superviso rD o no t plac e anythin g i n th e forwar d carg o btn/pi t o f a CR J 70 0 i f eithe rcarg o ne t i s missing . CAUTIO N - Alimi t o f 85 0 l b o f secure d carg o ca n b e carrie d i n th e CR J 90 0 forwar d carg o bin/pi t whe n th e cente rne t i s missin g o rinoperative . Th e designate d loadin g agen t total s al l baggag e piec e count s an d carg o ite m weight s an d accuratel ywrite s the m i n th e correc t aircraf t carg o bin/pi t sectio n o n th e CL R a s outline d i n Weigh t an d Balanc e Operation s Manua l S P 410 0 Chapte r0 4 Custome rServic e Procedures . Th e designate d loadin g agen t verifie s al l planesid e loade d carry-o n baggag e ha s bee n remove d fro m collectio n area s (PLB , baggag e lifts , carry-o n carts , etc ) an d loade d o n th e aircraft . Th e designate d loadin g agen t conduct s Tina l visua l compariso n o f CL R informatio n an d carg o bin/pi t content s t o ensur e al l baggag e an d carg o ar e accuratel yaccounte d fo ri n th e correspondin g section s o f th e CLR . Th e designate d loadin g agen t ensure s al l carg o bin/pi t floo ran d ceilin g clip s ar e attache d afte ral l baggag e an d carg o ha s bee n loaded . Th e designate d loadin g agen t ensure s carg o bin/pi t door(s ) i s close d Th e designate d loadin g agen t obtain s accurat e passenge rcount s fro m th e gat e o roperation s agent , write s passenge rcount s o n th e CLR , write s employe e I D an d signatur e o n th e CLR , an d submit s th e CL R t o th e PI C approximatel yseve n (7 ) minute s prio rt o departur e NOT E - Th e designate d loadin g agen t i s responsibl e fo rnotifyin g th e PI C an d statio n managemen t (statio n manage ro rsupervisor ) o f an ydiscrepancie s regardin g aircraf t loading . NOT E - Th e designate d loadin g agen t delay s th e flight , whe n necessary , t o rectif yan y discrepanc yo rirregularit yprio rt o signin g th e CLR . W . Th e loade rassistan t complete s othe rfligh t departur e dutie s prio rt o departur e (e.g. , potabl e water , lavator yservicing , GPU , to wbar/LEKTRO , etc. ) afte rloadin g planesid e loade d carry-o n baggage . X . Th e designate d loadin g agen t complete s las t minut e change s a s follow s 1 ) Afte rth e CL R ha s bee n submitte d t o th e PI C bu t prio rt o closur e o f th e ma m cabi n doo r

. (MCD ) a ) Th e designate d loadin g agen t report s t o th e fligh t dec k cre wan yaddition s o r deletion s t o th e aircraf t loa d suc h a s passenger s and/o rcarg o (e.g. , lat e arrivin g checke d baggag e o rcargo) . b ) Th e designate d loadin g agen t ensure s th e statio n cop yo f th e CL R I s correcte d

CAUTIO N - Nolas t minut e change s ar e permitte d whe n eithe rEM B 12 0 propelle ri s spinning . OWNER : DIRECTO R C S TRAJNIN G AUTHOR . MANAGE R C S GROUN D OPERATION S TRAININ G

### statio n Operation s Manua l Aircraf t Loadin g Procedure s STANDAR D PRACTIC E 550 0 Chapte r Pag e Revisio n Dat e 6 o f 6


# o c ' ^ — 

## " O 

# 0 •4— » 

## C D i _ 

# o Q
- 

# o o c

' ^^ TM 

## 0 

# n

— ^ 

## C O 0 3 " O 0 

# o o i _ 

# X O ) 

# c r j C D 

# o

_ i 4— » 

## C D L- . 

# o ^ ^ < 

## 0 0 T 

# r o

- ^ — ( / ) > 

## 0 

# ( T c

• _ ^ 

# o o LO I D 

## C L C O 

# I D ^ 

# c : C D ^ ' 

# c n c o C D k
- 

## 0 L L 

# o c o C D -*— • 

## C O CAUTIO N - N o las t minut e change s ar e permitte d whe n engin e on e i s operatin g o n CR J aircraft . 2 ) Afte rth e CL R ha s bee n submitte d t o th e fligh t dec k crew , an d th e MC D i s closed , las t minut e change s ar e permitte d onl ywhe n th e followin g condition s hav e bee n met ; a ) b )

c ) Whe n engin e on e i s no t operating , th e designate d loadin g agen t mus t obtai n th e PIC' s approva l fo rchang e vi a interphon e o roperation s radi o prio rt o loadin g additiona l baggage/cargo/passenger s o n th e aircraft . Th e designate d loadin g agen t mus t communicat e th e baggag e piec e count , carg o weight , and/o rpassenger s coun t bein g change d Bot h th e fligh t dec k

cre wan d designate d loadin g agen t mus t verif yth e tota l baggag e piec e count/carg o weigh t and/o rpassenge rcoun t change s mad e t o th e loa d manifest . Afte rcommunicatio n an d change s hav e bee n mad e betwee n th e PI C an d designate d loadin g agent , th e designate d loadin g agen t deliver s a signe d cop yo f th e CL R an d manua l manifes t (whe n used ) t o th e Operation s Agent . NOT E - Onc e th e loa d manifes t ha s bee n completed , an ychang e t o th e aircraf t loa d configuratio n i s a t th e discretio n an d approva l o f th e PIC . Th e PI C i s responsibl e fo rrevisin g th e loa d manifes t an d notifyin g statio n operation s o f an y change s prio rt o leavin g th e ram p area . 

# A WARNIN G - INACCURAT E LOADING , REPORTING , O R FAILUR E T O REPOR TINFORMATIO N COUL D CAUS E ISSUE S WIT H AIRCRAF T PERFORMANC E AN D HANDLING , RESULTIN G I N TH E ENDANGERMEN T O F HUMA N LIFE . Y . Th e statio n manage ro rdesigne e audit s th e CLR , loa d manifest , an d aircraf t loadin g procedure s fo raccurac yan d completio n eac h day .

OWNER : DIRECTO R C S TRAININ G AUTHO R f^ANAGE R C S GROUN D OPERATION S TRAININ G

### EXHIBI T D Variou s SkyWes t

Airline s Inlerna l Evaluation s - Loa dAudit s

SkyWest' s Productio no f Document s

### AI R L I N t S ® Septembe r16 , 201 1 

### Interna l Evaluatio n ~ Loa d Audi t Repor t

Executiv e Summar y
Locatio n ID : Location : Contac t Name : Contac t Email : Contac t Phone : Locatio n

CS_BIL_OL C BIL_DL C Shaw n Johnso n shawn.johnson@regionalelite.co m 406-696-090 9 CtiackJis t Name : Type : Star t Date : En d Date : Auditor : Referenc e Number : Informatio n IEP_Loa d Audi t Report - V11. 1 CRJ90 0 6/1/201 1 6/1/201 1 Bret t Whitela w 6246 4 

### Expectation s Fo rCompletin g a n Actio n Pla n Thi s statio n misse d 1 item s o n thi s audi t 1 of whic h ar e critical . Al l critica l item s must have a n actio n pla n documente d i n th e Critica l Item s Actio n Pla n Repor t withi n 1 4 days o f reciep t o f thi s audit . Overal l Scor e 

# 93 % Non-Complian t Item s Summary : Questio n Questio n 1 0 CLR 2 BAGGAG E INFORMATIO N complete d correctl yb yth e DLA : Comments : • Correction s rnissin g initials . Answe r N o


### Setu p Questio n I D LAR 3 LAR 4 SETUP 2 SETUP 1 SETUP 4 SETUP S LAR 6 Questio n

Fligh t Number : Tai l Numbe r(exampl e N234SW) : A/ C Type : Inboun d o rOutbound : Departur e City ; (thre e digi t cod e al l CAPS ) Arriva l City : (thre e digi t cit ycod e al l CAPS ) Wa s th e CL R obtaine d fro m th e fligh t dec k o rth e uplin e station : Answe rPercen t 466 4 N800S K CRJ90 0 Inboun d BI L MS P Fligh t Dec k N/

A N/ A N/ A N/ A N/ A N/ A N/ A Suiion . B1L_DL C Audi ! Dale - 6/1/20 1 SKYWES TCONFIDE.NTIA L AN D PROPRIETAR Y liNFORMATIO, \ Repo n Generated : 9/16/20 1 ISETUP 3 Employe e Numbe r^^signate d Loadin g Agen t (DLA) :

GroundHandle rWh o i s th e Groun d Handler ? 31844 2 REA S N/

A N/ A 

### Af t Bi n Questio n I D U\R 7 IAR 8 LAR 9 LAR2 8 LAR2 9 LAR3 0 LAR1 0 LAR1 1 LAR1 2 LAR1 3 LAR1 4 LAR1 5 LAR1 6 LAR1 7 LAR1 8 LAR3 1 LAR3 2 LAR3 3 LAR1 9 LAR2 0 LAR2 1 LAR2 2 LAR2 3 LAR2 4 LAR2 5 LAR2 6 LAR2 7 AFT 1 Questio n DL Areporte d numbe ro f standar d bags . Numbe ro f standar d bag s - recounted . Doe s th e DL Anumbe ro f reporte d standar d bag s match : DL Areporte d numbe ro f vale t / planesid e items : Numbe ro f planesid e vale t / servic e item s - Recounted : Doe s th e DL Anumbe ro f reporte d planesid e vale l / servic e item s match : DL Areporte d numbe ro f heav ybags : Numbe ro f heav ybag s - Recounted : Doe s th e DL Anumbe ro f reporte d heav yTAGGE D bag s match DL Areporte d weigh t o f freight : Weigh t o f freigh t - recounted : Doe s th e weigh t o f th e freigh t match : DL Areporte d DASH/SP D weight : Weigh t o f DASH/SP D - recounted : Doe s th e weigh t o f th e DASH/SP D match : DL Areporte d mai l weight : Mai l weigh t - recounted : Doe s th e weigh t o f th e mai l match DIJ ^ reporte d COMA Tweight ; COMA Tweigh t - recounted : Doe s th e weigh t o f th e COMA Tmatch : DL Areporte d ballas t weight : Ballas t weigh t - recounted : Doe s th e weigh t o f th e ballas t match : DL Areporte d othe rweight : othe rweigh t - recounted : Doe s th e weigh t o f th e "Other " weigh t match : Ho wman ycre wbag s wer e i n th e AF Tbin : Answe r Percen t 5 4 5 4 Ye s 0 0 Ye s 5 5 Ye s 0 0 Ye s 0 0 Ye s 0 0 Ye s 0 0 Ye s 0 0 Ye s 0 0 Ye s 0 N/

A N/ A 100 % N/ A N/ A 100 % N/ A N/ A 100 % N/ A N/ A 100 % N/ A N/ A 100 % N/ A N/ A 100 % N/ A N/ A 100 % N/ A N/ A 100 % N/ A N/ A 100 % N/ A 

### CL R Questio n I D CLR O CLR 1 CLR1 2 CLR 2 Questio n Wa s on e DL AAgen t assigne d l o th e aircratt FLIGH TINFORMATIO N complete d correctly ; Wa s Signatur e an d I D sectio n complete d b yth e DLA ; BAGGAG E INFORMATIO N complete d correctl yb yth e DLA ; Comment s 

# ^mE^^:: i :ss i {•^O ^
Correction s missin g initials . Answe rPercen t Ye s Ye s Ye s N o 100 %

100 % 100 % 0 %

Station . BIL_DL C Audi t Dale ; 6/1/20 1 SKYWES TCONFIDENTIA L A N D PROPRIETAR Y INFORMATIO N Repo n Generated . 9/16/20 1CLR 3

CLR 4 \TK C

CARG O INFORMATIOT J complete d correcH yb yth e DLA ; PASSENGE R COUNT S complete d con-ecd yb yth e DLA : Ye s Ye s 100 %

100 %
Audito rName/Signature : Bret t Whitela w

Station : BIL_DL C Audi : Date : 6/I/20 I SKYWES TCONFIDENTIA L AN D PROPRIETAR Y INFORMATIO N Repo n Generated . 9/16/20 1AIRLINE S Septembe r16 . 201 1 Interna l Evaluatio n - Loa d Audi t Repor t

Executiv e Summar y
Locatio n ID : Location : Contac t Name ; Contac t Email : Contac t Phone : Locatio n

CS_BIL_DL C BIL_DL C Shaw n Johnso n shawn.johnson@regionalelite,co m 406-696-090 9 Checklis t Name : Typo : Star t Dale : En d Date : Auditor : Referenc e Number : Informatio n IEP_Loa d Audi t Repor

t - V11. 1 CRJ90 0 8/5/201 1 8/5/201 1 Christophe rGros s 6438 8 Expectation s Fo rCompletin g a n Actio n Pla n Thi s Statio n misse d 0 item s o n thi s audi t 0 o f whic h ar e critical . Al l critica l item s mus t hav e a n actio n pla n documente d I n th e Critica l Item s Actio n Pla n Report withi n 1 4 day s o f reciep t o f thi s audit . Overai l Scor e 

# 100 % Non-Complian t Item s Summary : Questio n Questio n Answe r Ther e wer e n o cntica l non-complian t item s foun d durin g thi s audit . Se t U p Questio n 1 0 LAR 3 LAR 4 SETUP 2 SETUP 1 SETUP 4 SETUP S LAR 6 SETUP S Questio n

Fligh t Number ; Tai l Numbe r(exampl e N234SW) : A/ C Type ; Inboun d o rOutbound : Departur e City : (thre e digi t cod e al l CAPS ) Arriva l City : (thre e digi t cit ycod e al l CAPS ) Wa s th e CL R obtaine d (ro m th e fligh t dec k o rth e uplin e station : Employe e Numbe ro l Designate d Loadin g Agen t (DLA) : Siaiion . BI L Dl. C Audi t Date - S/5/201 1 SKYWES TCONFIDENTIA L AN D PROPRIETAR Y INFORiMATIO N Answe r 460 8 N816S K CRJ90 0 Inboun d BI L MS P Uplin e Statio n Percen t

N/ A N/ A N/ A N/ A N/ A N/ A N/ A 30974 5 N/

A Repor t Generated : 9/16/20 1GroundHandle rWh o i s th e Groun d Ha n 1 ^ ^ REA S N/ A 

### Af t Bi n Quostlo n I D LAR 7 LAR 8 LAR 9

LAR2 8 LAR2 9 LAR3 0 LARI O LAR1 1 LAR1 2

LAR1 3 LAR1 4 Quostio n

DLAreporte d numbe ro f standar d bags . Numbe ro f standar d bag s - recounted . Doe s th e DLAnumbe ro f reporte d standar d bag s match ; Comment s
• Agen t discretio n wa s use d t o recor d mor e heav ybag s o n th e CL R tha n ar e lagge d wil h a HEAV Ytag . DL Areporte d numbe ro f vale t / planesid e items : Numbe ro f planesid e valet / servic e item s - Recounted ' Doe s th e DL

Anumbe ro t reporte d planesid e vale t / servic e item s match : DL Areporte d numbero t heav ybags : Numbe ro f heavybag s - Recounted: Doe s th e DLAnumbe ro f reporte d heavyTAGGE D bag s match : Comment s
• Agen t discretio n wa s use d t o recor d mor e heavybag s o n th e CL R tha n ar e tagge d wit h a HEAV Ytag . DL Areporte d weigh t o

f freight : Weigh t o f freigh t - recounted : Answe rPercen t 5 6 5 7 Ye s I^

A r^A 100 %

2 2 Ye s 1 0 Ye s N/

A N/ A 100 % N/ A N/ A 100 %

2 2 2 2 N/

A N/ A 

### CL R Comments :

Quostio n t o CLR 1 Questio n Answe rPercen t

FLIGH TINFORMATIO N complete d correctly : Ye s 100 %
Audito rNamg/Signaturo : Christophe rGros s

Station : BIL_DL C Audi t Date . 8/5/20 1 SKYWES TCONFIDENTIA L AN D PROPRIETAR Y INFORMATIO N Repor t Generated : 9/16/20 !

### AI R L I / V t S ® Septembe r16,201 1 

### Interna l Evaluatio n - Loa d Audi t Repor t

Executiv e Summar y
Locatio n ID : Location : Contac t Name : Contac t Email : Contac t Phono ; Locatio n

CS_BIL„DL C BIL^DL C Shaw n Johnso n shawn.johnson@regionalelite.co m 406-696-090 9 Checklis t Name : Type : Star t Data : En d Date : Auditor : Referenc e Numbe r Informatio n IEP_Loa d Audi t Report - V11. 1 CRJ90 0 8/12/201 1 8/12/201 1 Bret t Whitela w 6448 5 

### Expectation s Fo rCompletin g a n Actio n Pla n Thi s statio n misse d 0 item s o n thi s audi t 0 of whic h ar e critical . Al l critica l item s must hav e a n actio n pla n documente d i n th e Critica l Item s Actio n Pla n Repor t withi n 1 4 day

s o f reciep t o f thi s audit . Overal l Scor e 

# 100 % Non-Complian t Item s Summary : Questio n I D Questio n Answe r Ther e wer e n o critica l non-complian t item s foun d durin g thi s audit . 

### Setu p Questio n 1 0 LAR 4 SeTUP 2 SETUP 1 SeTUP 4 SETUP S LAR 6 SETUP S Questio n

Fligh t Number : Tai l Numbe r(exampl e N234SW) : A/C Type : lnt)oun d o rOutbound : Departur e City : (thre e digi t cod e al l CAPS ) An-iva l City : (thre e digi t cit ycod e al l CAPS ) Wa s th e CL R obtaine d fro m th e fligh t dec k o rth e uplin e station : Employe e Numbe ro f Designate d Loadin g Agen t (DLA) : Station : BIL_DL C Audi i Date : 8/12/20 1 SKYWES TCONFIDENTIA L AN D PROPRIETAR Y INFORMATIO N Answe r 460 8 N824S K CRJ90 0 Inboun d BI L MS P Fligh t Dec k 30974 3 Percenta l

N/ A N/ A W/ A U/ A N/ A r^ A N/ A W A Repor t Generated : 9/I6/20 IComment s



## •^^m^
- GroundHandle rWh o i s th e Groun d Handler ? REA S N/ A 

### Af t Bi n Questio n I D LAR 7 LAR S LAR 9 LAR2 8 LAR2 9 LAR3 0 LARI O LAR1 1 LAR1 2 LJ\R1 5 LAR1 8 LAR3 3 LAR2 1 LAR2 4 LAR2 7 AFT 1 Questio n

DL Areporte d numbe ro f standar d bags . Numbe ro f standar d bag s - recounted . Doe s th e DL Anumbe ro f reporte d standar d bag s match : DL Areporte d numbe ro f vale t / planesid e items : Numbe ro f planesid e vale t / servic e item s - Recounted : Doe s th e DL Anumbe ro f reporte d planesid e vale t / servic e item s match : DL Areporte d numbe ro f heav ybags : Numbe ro f heav ybag s - Recounted : Doe s th e DL Anumbe ro f reporte d heav yTAGGE D bag s match : Doe s th e weigh t o l th e freigh t match : Doe s th e weigh t o f th e DASH/SP D match : Doe s th e weigh t o f th e mai l match : Doe s th e weigh t o f th e COMA Tmatch : Doe s th e weigh t o f th e ballas t match : Doe s th e weigh t o f th e "Other " weigh t match : Ho wman ycre wbag s wer e i n th e AF Tbin : Answe rPercen t 5 3 5 3 Ye s
N/ A 3 3 Ye s N/ A N/ A N/ A N/ A N/ A N/ A 0 N/

A N/ A 100 % N/ A Ni A N/ A N/ A N/ A 100 % N/ A N/ A N/ A N/ A N/ A N/ A N/ A 

### Forwar d Bi n Questto n I D LAR 9 l_AR28 . LAR2 9 L^R3 0

LAR1 2 LAR1 5 LAR1 8 LAR3 3 LAR2 1 LAR2 4 LAR2 7 FWD 1 Questio n

Doe s th e DL Anumbe ro f reporte d standar d bag s match : DL Areporte d numbe ro f vale t / planesid e items : hJumbe ro f planesid e vale t / servic e item s - recounted : Doe s th e DL Anumbe ro f reporte d planesid e vale t / servic e item s match : Comment s
• Spli t Bin : "9-11 " I recounte d 9 & 11 . Doe s th e DL Anumt>e ro f reporte d heav yTAGGE D bag s match : Doe s th e weigh t o f th e freigh t match : Doe s th e weigh t o f th e DASH/SP D match : Doe s th e weigh t o f th e mai l match : Doe s th e weigh t o f th e COMA Tmatch : Doe s th e weigh t o f th e ballas t match : Doe s th e weigh t o f th e "Other " weigh t match : Ho wman ycre wbag s wer e i n th e FW D bin : Answe rPercen t N/ A 2 0 2 0 Ye s N/

A N/ A N/ A 100 %
N/ A N/ A N/ A N/ A HJ A N/ A N/ A 0 N/

A N/ A N/ A N/ A N/ A N/ A N/ A N/ A 

### CL R Station : BIL_DL C Audi t Date - 8/12/20 1 SKYWES T CONFIDENTIA L A N D PROPRIETAR Y I NFO RMAT ] O N Repor t Generated : 9/16/20 1Questio n I D I Questio n

CLR O Wa s on e DL AAgen t assigne d t o th e aircraft : CLR 1 FLIGH TINFORMATIO N complete d correctly . CL R 1 2 Wa s Signatur e an d I D sectio n complete d b yth e DLA : CLR 2 BAGGAG E INFORMATIO N complete d correctl yb yth e DLA : CLR 3 CARG O INFORMATIO N complete d correcU yb yth e DLA : CLR 4 PASSENGE R COUNT S complete d correctl yb yth e DLA . Comment s • Ther e ar e correction s o n th e CL R tha t wer e improperl yconected . Canno t determin e i f i t wa s th e Cre wo rth e Statio n wh o mad e th e correction s Answe r Ye s Ye s Ye s Ye s N/ A Percen t 100 % 100 % 100 % 100 % N/ A N/ A

u»l*]. t I h I CLR 9 Di d th e DL Aus e th e baggag e coun t tall yshee t o n th e bac k sid e o f th e CLR : Comment s Ye s N/ A

w::."^V iLriwnm i

Audito rName/Signature : Bret t Whitela w

Siaiion - BIL_DL C Audi t Date : S/12/20 1 I SKYWES TCONFIDENTIA L A N D PROPRIETAR Y INFORMATIO N Repor t Generated : 9/16/20 1 I

### EXHIBI T E

SkyWes t Airline s Weigh t

an dBalanc e Analysi s prepare dby Car l Salamon e

SkyWest' s Productio no f

Document s

## AIRLINES ® 

# ilttiiiSiiiliiil W

### Thi s document contain s recalculalion s o f th e aircraf

t loa dmanifes t

an daircraf

t performanc e fo

r the nin e flight s i ninvolve di

nFA A cas e number s 20 1 1NM060010 , 2011NM060011 , 2011NM060033 , and 201INM060038 . Th e analysi s wil l includ e bot hth e loadin g andperformanc e values a s calculate db y th e fligh t crew , an dth e values a s observe db y th e Federal Inspector . Whe nanalyzin g weigh t

an dbalanc e error s t o measure operational safety , i t i s importan t

t o approac hth e observe dloadin g configuratio nfro mthre e viewpoints : 1 . Aircraf

t Takeof f Weight 2 . Aircraf

t Takeof f Cente r o f Gravitj ' 3 . Aircraf

t Clim b Performanc e an dMaximu mOperatin g Altitud e Aircraf t Takeof f Weight Th e mos t important

factor whe nexaminin g aircraf

t takeof f weigh t i s that th e observe dtakeof

f weigh t di d no t excee dth e maximu mtakeof f weigh t fo r th e runwa

y o f use . I nthi s case , al l runway lengt handinitial clim b requirement s woul dhav e bee nmet i ncomplianc e wit

hfedera l an doperationa l requirements . Aircraf t Takeof f Cente r o f Gravit y Th e aircraf

t cente r o f gravity i s define da s "th e averag e locatio no f th e weigh t

o f th e aircraf

t . " T o ensur e controllabilit> ' a

t al l titties , eac haircraf

t manufacturer

publishe s arang e i

nwhic hth e center

o f gravit> ' mus t remain . Thi s i s oftenreferre dt o a s th e aircraf t operatin g envelop e an di s expresse di napercentag e o f mea naerodynami c chord(%MAC) . I t i s important

tha t th e aircraf

t remai nwithi nthi s envelop e durin g all phase s o f

flight . Th e followin g analysi s wil l sho w tha t smal l error s i

nloadmanifes t

calculation s (for th e purpose s o f

thi s document , aweight

erro r o f les s tha n50 0 pounds ) result s i

nanear negligibl e chang e i naircraf t center o f gravit>' . Aircraf t Clim b Performanc e an dMaximu mOperatin g Altitud e A s aircraf t weight increases , enrout e climb performanc e andmaximu moperatin g altitud e decrease . I n norma l operations , actual fligh t condition s ofte

ndiffe r fro mplanne dflight

conditions . On e o f

the primar y responsibilitie s o f

th e fligh t cre w i s t o adap t

t o actual fligh

t condition s an doperat e the aircraf t i n asaf e manner a t al l times . Any deviation s fro mplanne daircraf

t fligh t performanc e woul db e recognize d andcorrecte dby th e fligh t crew . Due t o decrease dclimb performanc e an dlower operatin g altitudes , ahighe r tha nplanne daircraf

t weight ma y resul t i nahighe r

tha nplanne dfue

l usag e fo

r the fight. SkyWes t

Airline s automaticall y include s a ininimumo f

55 0 pound s additiona l contingenc y fue l fo r every CR

J 20 0 flight , and85 0 pound s additional contingenc y fue

l fo r every CRJ 70 0 an dCR J 90 0 fiight. Any increase dfijel usag e du e t o additional

' hrtp://w\vw.grc.nasa.gov/\VWW/k-I2/airplane/acg.htm l Pag e I of2

### weight

onboardwoul db e les s thanth e standardcontingenc y fue l already include donevery SkyWes t Airline s flight . Loa dmanifes t

error s d o no t

alway s result

i naheavier

thanplanne daircraft . I nsome cases , th e aircraf t ma y b e operate da

t alighte r tha nplanne dweight . Provide dthat minimumfiight

weigh t limitation s ar e met , a naircraf t tha t weigh s les s tha

nplanne dwil l exhibi t

performanc e improvement s i nall cases .

Pag e 2 of2 /

### Dale ; 1 1/17/201 0

Flight Number : 657 3 Aircraf t Number : N702S K Route o f Flight : DEN-HD N Th e FA A report s thre e heav y bag s foundo nboardth e aircraft . Th e statio ncarg o loadreport (CLR ) only list s only on e heav y bag . Withou t actual CLRbag counts , i i i s no t possibl e t

o determin e i

f the tw o additional bag s wer e counte da s standardweight o r not counte da

t all . I f th e additiona l heavj ' bag s were counte da s standar dbags , thi s woul dhav e resulte di nsixty pound s o f

additiona l carg o o nboard . I f th e additional heav y bag s wer e not counte da

t all , th e resul t

woul dhav e been12

0 pound s o f

additional carg o o nboard . Sk>'Wes t

procedur e specifie s tha

t al l checke dbaggag e i s loade dinto th e af t carg o binonaCR

J 700 , thu s th e additiona l weight woul dhav e beenhel di

nth e af t carg o bin . Th e flight cre w calculate dagros s takeof f weigh t o f 65,27 8 pounds . Factorin g environmenta l condition s a t th e tim e o f

takeoff , th e maximu mtakeof

f weigh t fo r the runway i

nus e wa s 66,58 2 pounds . Th e flight cre w calculate datakeof

f weight i nexces s o f

1300 pound s belo w th e maximu mtakeof f weight limit fo r th e runwa y o f use . Th e additiona l weigh t observe dby th e Federal Inspecto r di dno t excee dth e maximum takeof f weight limit fo r th e runway o f

use . Th e flight

cre w als o calculate datakeof f cente r of gravity (CG ) locate da

t 21.3 9 percent

meanaerodynami c chord(%MAC) . A nadditiona l sixt> ' pound s locate di n th e af t carg o bi nwoul dhav e shifte dth e takeof f C Gt o apoint

locate da t 21.5 7 %MAC . A

nadditional 12

0 pound s locate di

nth e af t carg o binwoul dhav e shifte dth e takeof f C Gt o apoin t locate da l 21.7 5 %MAC . I neithe r case , safet

y o f flight wa s maintaine da s al l operation s fel l wel l withi nth e manufacturer' s operatin g envelope . Referenc e Figure s 1 , 2 , an d3 fo r CR J 70 0 operatin g envelope s depictin g the cre w calculate dandbot

hpossibl e option s fo

r FA A observe daircraf

t loading .
3S1 W 3- 1 I N 33i( n .1. ' 1 n o 3110 0

- I S 10 0 0'*JT"' ! TStO O l b (MOi B >fl l I.1^K1MIJ M T«H£-OF F WEIp m



### Pag e 3 of2 1Figur e I : Fligh t 657 3 Cre wCalculate d Aircraf t Takeof f Loadin g \

3&100 3-110 0 33IM ) 3210 O

. 311O 0 3010 0 2010 0 g mo o
o 3(10 0 2^10 0 2310 0 njo o 2110 0 2O1O 0 1910 0 I E IC O - ' 2 0* ; MO' i =F R

—,— : - . 1— I . 1 —fvvM j .i4J:jT:2sorbiwi33k5)PW"jNUJiiHAt.iPV(EiCrfT:~t^;:.^|.:j._;r|:.' ; i iTW(IOIb(3JOI6k]ll.WgMUM7AHE-OF F VrtlGHT-|—'-• • • \ T—! TWO O



## i^j : !.^:iiiii?ir:-fr:i.rf^izj::j"^-^--_d' ' Figur e 2 : Fligh t 657 3 FA AObserve d Takeof f Loadin g Optio n 1 - 6 0 Poun d Error' '

I S 10 0 WiO O 3310 0 3310 0 - 3110 0 J01 W 2S10 O a 20100 - I 2.'IC O o X 2«10 O 2E1CI ) • 2J1 W 2310 0 Kio n • 2110 0 2010 0 16100 - lain o .-,t..(_j.. . .

1 2 O". ' 1 J 0 - L:.z ! '62Mr D 13*13 3 ng ' MAXIMU M HAM P viEiQf i :_\ : ;„;_[ . : i

jTWDOUHJlOIDIoJUAMUUMIME^FFft'EIGH T

Figur e 3 : Fligh t 657 3 FA AObserve d Takeof f Loadin g Optio n 2 - 12 0 Poun d Error" ^

^ Bombardie rCR J 70 0 Weigh t an d Balanc e Manua l 01-00-60 , Pag e 14 , Ju l 09/200 9 ^ Bombardie rCR J 70 0 Weigh t an d Balanc e Manua l 0 i -00-60 , Pag e 14 , Ju l 09/200 9 • * Bombardie rCR J 70 0 Weigh t an d Balanc e Manua l 01-00-60 , Pag e 14 , Ju l 09/200 9 

### Pag e 4 o f 2 !Date ; 11/22/201 0

Fligh t Number : 465 9 Aircraf t Number : N410S W Rout e o f Flight : Bfl.-SL C Th e FA A report s thirtj'-eigh t standar d bag s an d tw o heav ybag s o n boar d th e aircraft . Th e statio n carg o loa d repor t (CLR ) list. s fort ystandar d bags . Th e resul t i s sixt ypound s o f additiona l carg o locate d i n th e af t carg o bin . Th e flight cre wcalculate d a gros s takeof f weigh t o f 46,35 8 pounds . Factorin g environmenta l condition s a t th e tim e o f takeoff , th e maxitnu m takeof f weigh t fo rth e runwa yi n us e wa s 49,57 1 pounds . Th e fligh t cre wcalculate d a takeof f weigh t i n exces s o f 320 0 pound s belo wth e irtaximui n runwa ytakeof f weight . Th e additiona l weigh t observe d b yth e Federa l Inspecto rdi d no t excee d th e maximu m takeof f weigh t liini t fo rth e runwa yo f use . Th e flight cre wals o calculate d a takeof f cente ro f gravity ' (CG ) locate d at 10.4 9 percen t mea n aerodynami cchor d (%MAC) . A n additiona l sixt> ' pound s locate d i n th e af t carg o bi n woul d hav e shifte d th e takeof f C G t o a poin t locate d a t 10.7 3 %MAC . Th e safet yo f flight wa s maintaine d a s al l operation s fel l withi n th e manufacturer' s operatin g envelope . Referenc e Figure s 4 an d 5 fo rCR J 20 0 operatin g envelope s depictin g th e cre wcalculate d an d FA Aobserve d aircraf t loading .

4(..3.i S "

1I..S . g 44 -

u S < < 3 4 -

2 4 - —

1 U 1 1

. . • -c - •i f 

# t

• i 

### i r . ^ h f . 

# i 9 . • s 3 3 0 . a .

9 m S 3 ? U b hlA X HAM P VVEIGH T •' , 1 1 ! 1 i 1
4 4 0 0

3 0 0 0 

### i

D b M

t)M I WZ E

•JFLI G 1 0 F U

K TW E L W E

=1GH T T

GH T , —

— "

z

U < O a . C L < e K

•f ; 

# 1 I c fe > • ^ " ^ — ~ 1 

# 1
X B 

## p 1 o " 5 t <

1 7 m

0 J O J 3 1 4 io.4'n „ 1 9 1 8 2 0 2 2 2 4 2 & 2 3 3 D 3 ! 3 4 3 B 3e'f i POSmO N C%MAC

) < Figur e 4 : Fligh t 465 9 Cre wCalculate d Aircraf t Takeof f Loading "

Bombardie rCR J 20 0 Weigh t an d Balanc e Manua l 0 1 -00-60 , Pag e 6 , APR28/9 9 Pag e 5 o f 2 15 2 £ 0 - 4 8 '1(i.41Ji!bs .

4 6 - 8 ^ ~ h X ^ 4 0 l u s < o 3 6 3 4 3 2 3 0 28
- 26
- 

# m

rI'l l
7.0 % << S I 25 0 b hM X RAM P WE1GK T 5 3 00 0 ft MA X JAKEOF

FWBGH T

< • . ' t • I- - •4 7 00 0 b M M LANDIN G WE1GKT — 4 4 00 0 b MAX ZER O RJE L WElGK T

3 0 00 0 l b MI N FU G

8 1 0 1 2 1 4 t e 1 B 2 0 2 ? 2 4 2 S 2 8 3 0 3 2 3 4 3 6 10.7.1'l' o POSITIO N PiMAC ) 

### Figure 5 : Flight

465 9 FA A Observe dTakeof

f Loading*^

Bombardie r CR J 20 0 Weigh t an dBalance Manua

l 0 1 -00-60 , Pag

e 6 , APR28/9 9 Pag e 6 o f 2 1

### Date : 12/14/201 0

Flight Number : 669 2 Aircraf t Number : N984C A Route o f Flight : LAX-SAN Th e FA A report s ninetee nstandar dbag s andon e heav y bag onboardth e aircraft . Th e statio ncarg o loa d repor t (CLR ) list s twenty standar dbag s andfive heav> ' bags . Th e resul t i s 27 0 pound s les s carg o actuall y present tha nreporte donth e aircraf

t loa dtnanifest . Th e flight

cre w calculate dagros s takeof f weight of 39,64 1 pounds . Plannin g fo r 27 0 pound s mor

e tha n actuall y on boardha s n o negativ e weigh t implication s i

n term s o f

aircraf t perfonnance . Th e flight cre w als o calculate datakeof f cente r o f gravit> ' (CG ) locate da t 19.5 8 percen t

mea naerodynami c chord (%MAC) . Th e decrease dcarg o weigh t woul dhav e shifte dth e actual takeof f C Gt o apoint

locate da

t 18.3 9 %MAC . Th e safet y o f flight wa s maintaine da s al l operation s fel l wel l withi nth e manufacturer' s operatin g envelope . Referenc e Figure s 6 and7 fo r CR J 20 0 operatin g envelope s depictin g th e cre w calculate dan dFA

A observe daircraf

t loading .

-
5 0 -
4 6 - g44 - i42 - 1 - O40 - 5 t38 - < o r —

a • s o C l

7. C 1 1

'•-• - V ^ .':. -

o 

# i

•• i ^

1 V V 

# i % S t T .

' t § - j 1 

# 1

c 5

- • I ( J 

# i a . a . <

9.0 % .1 4 

## s M l S 3 2S01 > MAX FUM P WEIGH T

"I. , '. J

lbs . 4 4 DO

3 0 O C i b r

b i !

« LANDIN G WEi G 

## 1 1 A X I E

N F U
1 y. 5 O F U I W E 1

HTW l

S'J- u EIGH T T — -

IGH T .



# y —

— ~

a 5 X 

### a o c r < " 7 i



## • k '^ JStr t — 

## n ?

* t 

# 1
% 

## P 1 -

o <

- 37.0 *

6 8 1 0 1 2 1 4 1 6 I B 2 0 2 2 2 4 2 6 2 8 3 0 3 2 34 3 6 38 S POSITIO N (%MAC) J 

### Figur e 6 : Flight

669 2 Cre w Calculate dAircraf t Takeof f Loading ^

' Bombardie

r CR J 20 0 Weigh t an dBalance Manua

l 0 1 -00-60 , Pag

e 6 , APR28/9 9 Pag e 7 of2 /

### - so 46 - 044 . i42 - 1 - X i?40 - 5 < C L 

### < — "

o O o • j
'•i -

o 

# i
'.n
7.0s i +*' • j 1

• 2

* • 

### ^ "

• a I

• a :
a . < 0
9.0 % 1

1

s ^ 5 3 2S 0 » MA X fWM P WErGK T 1 , —

4 4 00 1

3 0 00 0 3 MAX ZEF O FUEL WEJCH T ! 1 1 1

) MI N FUGK TWEIGH T 1 1 I S v;°, : 

### ^ ~ " — S 5 < o 0 . < 

### c T ; i : 

# i ^ &
? ; i^* ^ 

### " ^ 

# n

r k 

### 5

' T 

### > ^ 1 - 3 O u 

### 5

- 

## kw"" *

\ 6 S 1 0 1 2 1 4 1 6 i a 2 0 2 2 2 4 2 6 2 8 3 0 32 34 3 6 38 0 POSITIO N niMAC l i Figur e 7 ; Fligh t 669 2 FA AObserve d Takeof f Loading ^

Bombardie rCR J 20 0 Weigh t an d Balanc e Manua l 0 1 -00-60 , Pag e 6 , APR28/9 9 Pag e 8 of2 1

### Date : 12/15/201 0

Fligh t Number : 480 0 Aircraf t Number : N41!S W Route o f Flight : LAX-SAN Th e FA A report s forty-thre e standardbags , fou r heav> ' bags , an dtwelv e vale t bag s on boardth e aircraft . Th e statio ncarg o loadrepor t (CLR ) list s fifty-nine standardbags , zero heav'y bags , an dzero valet bags . Th e result i s 12 0 pound s o f

additiona l carg o locate di nth e af t carg o bin . Th e flight cre w calculate dagros s takeof f weight o f 44,62 1 pounds . Factorin g environmenta l condition s a l the time o f

takeoff , th e maximu mtakeof

f weigh t fo r th e runway i

n us e wa s 47,19 5 pounds . Th e flight cre w calculate datakeof

f weigh t i n exces s o f

250 0 pound s belo w th e maximu mrunway takeof f weight . Th e additional weight

observe dby th e Federal Inspecto r di dnot excee dth e niaxiinu mtakeof f weight limit fo r th e runway o f

use . Th e flight

cre w als o calculate datakeof f cente r o f gravity (CG ) locate da

t 13.2 1 percen t

mea naerodynami c chord(%MAC) . A nadditional 12

0 pound s locate di

n the af t carg o bi n woul dhav e shifte dth e takeof f C Gt o apoin t

locate da

t 13.6 9 %MAC , Th e safet y o f fligh t wa s maintaine da s al l operation s fel l wel l withi nth e manufacturer' s operatin g envelope . Referenc e Figure s 8 and9 fo r CR J 20 0 operatin g envelope s depictin g th e cre w calculate dan dFA A observe daircraf

t loading .

-

•IJ.fo l IK"* -

-2.42 ' t36 - 3 z 3 4 -

2 4 - —

3 O o ' •i ;

•- 7 z . O

i'- i 7.0 * •i > 4-1 

### 1 . t 

# 1

O z 3

• I 4 o CE 0 . a . < Q 1 - 9.0 ^ ^ -

_ . S 3 2S 0 b MAX RW P WEIGH T

1 1 1 ' ' . 1 4 7 OO O b MAX LAMDIH G WEI G

### K

^

1 1 J 1 I 4 4 0 0

3o m it>M ;

b M I OtZE F

>*FU C OF U ;LW E

1

KT W [Gh n GH T .

_ — —

—

o z < a . < tr?

• 7 ^

'-- f v •pso *

„ — ~ ^ 

## t ^ ? * • ^ * ; 

# i X ' i % 1 - s o U t < ^ Trxp k

1 2 1 4 1 6 i a2 0 2 2 2 4 2 6 2 3 3 0 3 2 3 4 3 6 3 8 I?-21" o POSITIO N (*MAC ) 

### Figure 8 : Flight

480 0 Cre w Calculate dAircraf t Takeof f Loading ^

Bombardie r CR J 20 0 Weigh t an dBalance Manua

l 0 1 -00-60 , Pag

e 6 , APR28/9 9 Pag e 9 o f 2 1

### -
5 0 -

44.74 1 lll^« '

S g44 - 3 : 340 - U I S a : 

### —
1

a o



### - 1 1 i: '

. ^ • > j z o 

# i .ji 7.0S ^ 

### .•. ; 

### : - : > 

# 1

,T

K 

### ^ ~

o z ' C 

# 1 • I < 2 a . a . < 

## g

9.0 % ' 1



### \ 5 3 2S 0 b MAX RAM P WEIGH T

' , ,~ ^ ' ' r-Uri - .J--..- ^

t- ' . 

## _L. L 

# 1 J _L_

L 

# 1 1 1 1 1 4 4 00 0 b MAX ZER O RJE L WEIGH T 1 1 1 1 1

3 0 00 0 b MI N FLIGKTWEIGH T t1 1 

### . —

~ A h 

# 1 ^ z ^ < ~
o CL . 

### g to

> 1 j^ao % 

### — 1

^•l ^ c :

• ^ 

### ^ ^ - )7.0 «

6 8 1 0 1 2 1 4 1 6 I B 2 0 2 2 2 4 2 6 2 8 3 0 32 3 4 3 6 38 < 13 . W " . 1 POSITIO N IIMAC ) 1 Figur e 9 : Fligh t 480 0 FA AObserve d Takeof f Loading '

Bombardie rCR J 20 0 Weigh t an d Balanc e Manua l 0 ! -00-60 , Pag e 6 , APR28/9 9 Pag e 1 0 of2 1

### Date : 02/11/201 1

Flight Number : 445 1 Aircraf t Number : N709B R Route o f Flight ; SLC-CP R Th e FA A report s on e heav y bag on boardth e aircraft . Th e statio ncarg o loadrepor t (CLR ) list s zero heavy bags . Withou t

th e actual FA

A ba g counts , i

t i s no t possibl e t o determin e i

f th e additiona l heavy bag wa s counte da s astandar dweigh t bag o r no t counte da

t all . I f th e additiona l hea\ 7 bag wa s counte da s astandardbag , th e resul t woul dhav e bee na

n additional thirty pound s o f carg o locate di

n th e af t carg o bin . I f th e additiona l heav y ba g wa s no t counte da

t all , th e resul t

woul dhav e bee nsixt

y pound s of additional carg o locate di nth e af t carg o bin . Th e flight cre w calculate dagros s takeof f weight o f 42,00 7 pounds . Factorin g environmenta l condition s a t the tim e o f

takeoff , th e ma.ximu

mtakeof f weight fo r th e runway i

n us e wa s 42,88 4 pounds . Th e flight cre w calculate datakeof f weigh t i n exces s o f

80 0 pound s belo w th e maximu mtakeof f limit fo r the runwa y o f use . Th e additiona l weight observe dby th e Federal Inspecto r di dnot excee dth e maximum takeof f weight limit fo r th e runway o f

use . Th e flight

cre w als o calculate datakeof f cente r o f gravity (CG ) locate da

t 16.1 5 percen t

meanaerodynami c chord(%MAC) . A nadditiona l thirty pound s locate di n th e af t carg o bi nwoul dhav e shifte dth e takeof f C Gt o apoint

locate da

t 16.2 8 %MAC . A

n additional sixt> ' pound s locate di

n th e af t carg o bi n woul dhav e shifte dth e takeof f C Gt o apoint

locate da

t 16.4 1 %MAC . I

n eithe r case , safet

y o f flight wa s maintaine da s all operation s fel l wel l withi nthe manufacturer' s operatin g envelope . Referenc e Figure s 10 , 11 , an d1 2 fo r CR J 20 0 operatin g envelope s depictin g th e cre w calculate dan dbot hpossibl e option s fo

r FA A observe daircraf

t loading .

-
42.(m7lh.-.-.*^ '

3

«40 - S
t r < 

### —

o



### - 1 1 •( J T C z o 'i i 

# i v." . H i - 7.0 * 

### /' - 7 -



### ~

.. V 

### \ • •

' C z <

• I 8 a . o . <

90 % 

### \ S 3 2 M b M M RAM P WtlGK T i ; 1 1

1 7 DO O b MAX LANDIN G WEI C 

### 1 1 1 ?

1 1 i UD O

1 0 0 0 ) b M

b M I U(Z E

'JFU G W F U ;LW E 

# 1

HT W IGH T IGH T 

### .__

_



# X — — ~ S 5
a . a . < r r



### ~ '! h 

## '4

'•'^ S5.0 » 

### — 

## n %i 

## t 0 ^ 

# I S 1 - X .u . Z 

### P o u t <



### - b7. «

1 0 1 2 1 4 1 6 I B 2 0 2 2 2 4 2 6 2 B 3 0 32 34 3 6 3 S 16 . I f}':' „ POSITIO N 1%MAC ) 

### Figur e 10 : Flight

44 5 1 Cre w Calculate dAircraf t Takeof f Loading '

' ' BombarUie

r CR J 20 0 Weigh t an dBalance Manua

l 01-00-60 , Pag

e 6 , APR28/9 9 Pag e llofl l

### -
5 0 - 42.U.>7lb^.^ - 

## i ^ ' £.42 - t - X 1 3 40 - l U s 

### < a : < 

### —

a 0 0 

## I . 1 ' ^•'i ^ 

### ^

z 0 

# 1 * 7.0 * u r 

# 1 1 i . 1

0 z n < I < 0 a : a a . 4 

## \ 9 0 % 

## s

1 5 3 26 0 b MAX RAM P WEIGH T 1 •



### l l f 1 1 1 1

1 • 1 

### ^ 1 1 1 I 1 1 1 ) i 1 i 00 0 b MAX ZER O FUE L WEIGH T 1 1 1 1

; ) 00 0 b MI N FUGH TWEIGH T 1 1 1 1 

### ^^

^ 

### — —



## y — — ^ ^ <
• a 0 a . 2 r 1 - A ' S h i C 

# i

i t Ss.o * 

### — 

## n i: . :i ;

'•> • 

### s ) ^ I a z 

### > ^ 3 t <



### - 17.Crt l

6 8 1 0 1 2 1 4 1 6 1 8 2 0 2 2 2 4 2 6 2 8 3 0 32 34 3 6 3S i 16.2K''/ „ POSITIO N (%MAC) I Figur e 11 : Fligh t

445 1 FA A Observe dTakeoff Loadin g Optio n1 - 3 0 Poun dError '



### -

s o 44 - S 5 ©40 - U J 

### < < —
1 o o 1 1 

### ^ -Ii . u > : z o I f 

# i

-• 7

7.0% ' 

### :- v l j ^ 

## ? ^

'4. - 

### ^ 5 X ( J < o o : 0 . a . <

9-0 %

1 1 

# 1

s

1 5 3 25 0 b MAX RAM P WEIGH T

\ — ! 1 r-^"r— -



# 1 1 ( 7 00 0 b MAX LANDIN G WEI G 

### 1 1 t o o

]0 O ibh u

b M I 0<Z E

"JFU G W F U E L W E 

## 1 1

HTWErOH T 1 GKT I 

### * - — —

^ — —

~ ~ 

## s Z 3 < X ' u < o X 0 . < ij t S



### » >

1 

### — 

## n

- 

# 1 > - X z 

### :' ^ 

### ^ 3 O o o 5



### - 37. W

8 1 0 1 2 1 4 1 6 1 8 2 0 2 2 2 4

!f..41'! M POSITIO N OhMAC) 2 8 3 0 3 2 34 3 6 38 ? ' t Figur e 12 : Fligh t

445 1 FA A Observe dTakeoff Loadin g Optio n2-6 0 Poun dError '

" Bombardie r

Cn. 3 20 0 Weigh

t an dBalanc e Manual 01-00-60 , Pag e 6 , APR2S/9 9 ^ ^ Bombardie r

CR j 20 0 Weight

an dBalanc e Manual 01-00-60 , Pag e 6 , APR28/9 9

Pag e 1 2 o f

2 1

### Date : 03/03/201 1

Flight Number : 455 3 Aircraf t Number : N800S K Route o f Flight ; SAN-SL C Th e FA A report s forty-thre e standar dbags , thre e heav} ' bags , an don e liv e anima l onboardth e aircraft . Th e statio ncarg o loadreport (CLR ) list s forty-si x standar dbags , zer o heav y bags , an dzer o liv e animals . Th e tota l bag count

i s th e same , meanin g tha t th e thre e heav y bag s wer e counte da s standardbags . Th e resul t i s a nadditiona l ninety pound s o f weight du e t o th e incorrec t

categorizatio no f

hea\ 7 bags . Dependin g onth e weight o f th e liv e animal , th e kenne l ma y hav e n^e

t heav y ba g criteria , resultin g ma n additiona l thirty or

a nadditiona l sixt

y pound s o f

weight . Th e total weight adjustmen t

i s a nadditional 12

0 t o 150 pound s o f

carg o dependin g onth e weight o f th e liv e animal. SkyWes t procedur e specifie s tha

t all checke dbaggag e i s loade dint o th e af t carg o bi nonaCR

J 900 , thu s th e additiona l weight woul dhav e bee nhel di

nth e af t carg o bin . Th e flight cre w calculate dagros s takeof f weight of 74,19 6 pounds . Factorin g environmenta l condition s a t the time o f

takeoff , th e maximu mtakeof

f weight fo r th e runway i

nus e wa s 74,52 3 pounds . Th e flight cre w calculate datakeof

f weigh t o f 32 7 pound s belo w th e maximu mtakeof f limi t fo r th e runway o f

use . Th e additional weight

observe dby th e Federal Inspecto r di dno t excee dth e maximu mtakeof f weight limi t fo r th e runway o f

use . Th e flight

cre w als o calculate datakeof f cente r o f gravit y (CG ) locate da

t 22.3 9 percent

mea naerodynami c chord(%MAC) . A nadditiona l 15 0 pound s locate di nth e af t carg o bi n woul dhav e shifte dth e takeof f C Gt o apoint

locate da

t 22.8 8 %MAC . Th e safet> ' o f fligh t wa s maintaine da s all operation s fel l wel l withi nth e manufacturer' s operatin g envelope . Referenc e Figure s 1 3 an d1 4 fo r CR J 90 0 operatin g envelope s depictin g th e cre w calculate dan dFAA observe daircraf t loading .

Pag e 1 3 of2 1Figur e 13 : Fligh t 455 3 Cre w Calculate dAircraf t Takeoff Loading '

Bombardier

CR J 90 0 Weight

an dBalanc e Manual 0 1 -00-60 , Pag e 16 , Au g 25/200 8



### Pag e Mof2 14000 0 3600 0 3BD0 0 3700 0 -l-l-l-t-l-l-l-t-i-;-!---!^ "

-P I jpn.i i n*n > VIrrt t mV.' . K. J fUJJKD •< ! " I'Jvnu n liiA-ii i Wiiit i <HVt'>(i)(*>^''>>') ^ - M -

Figur e 14 : Fligh t 455 3 FA AObserve d Takeof f Loading' ^

Bombardie rCR J 90 0 Weigh t an d Balanc e Manua l 0 1 -00-60 , Pag e 16 , Au g 25/200 8 Pag e 1 5 o f 2 1

### Date : 03/03/201 1

Flight Number : 444 5 Aircraf t Number : N614S K Route o f Flight : PH

X - SL C Th e FA A report s forty-thre e standar dbag s an dthre e heav> ' bag s onboard , whil e th e statio ncarg o loa d repor t (CLR ) list s forty-si x standar dbag s andzero heav y bag s onboard . Th e resul t i s a nadditional ninet y pound s o f

carg o o nboard . SkyWes t procedure specifie s tha

t al l checke dbaggag e i s loade dint o the af t carg o bi no naCR

J 700 , thu s th e additional weight woul dhav e bee nhel di

nth e af t carg o bin . Th e flight cre w calculate dagros s takeof f weight of 66,92 0 pounds . Factorin g environmenta l condition s a t th e time o f

takeoff , th e maximu mtakeof

f weight fo r th e runway i

nus e wa s 71,37 3 pounds . Th e flight cre w calculate datakeof

f weigh t i nexces s o f

440 0 pound s belo w th e maximu mrunway takeof f weight . Th e additional weight

obser\'e dby th e Federal Inspecto r di dno t excee dth e maximu mtakeof f weigh t limit fo r th e runway o f

use . Th e flight

cre w als o calculate datakeof f cente r o f gravity (CG ) locate da

t 22.0 8 percent

mea naerodynami c chord(%MAC) . A nadditiona l ninety pound s locate di nth e af t carg o bi nwoul dhav e shifte dth e takeof f C Gt o apoint

locate da

l 22.3 5 %N4AC . Th e safet y o f flight wa s maintaine da s all operation s fell wel l withi nth e manufacturer' s operatin g envelope . Referenc e Figure s 1 5 an d1 6 fo r CR J 70 0 operatin g envelope s depictin g th e cre w calculate dan dFAA observe daircraf t loading . vr^—I—H-—h;;:H/i3MiBiwi«vgii.i»xiNUMriAi,jPv/E;GHr;rd7;:."i;"".r4::::r S I
- 120* . Mc^P—^71000ttnnoi 9 «o j luiauut, ! T^-yJ3F

Fv;Fir.Hrs—1-|—p:- { - . 7S00 C

» "„... : » 

### Figure 15 : Fiight

444 5 Cre w Calculate dAircraf t Takeof f Loading '

Bombardie r CR J 70 0 Weigh t an dBalance Manua

l 0 1 -00-60 , Pag

e 14, Ju l 09/2009 Pag e 1 6 of2 13i\<X I 34IM I 3310 0 33in t 3n0 0 3010 0 m o o

- . TSIO O ± 5 ;7io o a i M10 0 5 * in n - iio* ; ijo* .

?31l » P|7 . Z?1K I 1—!- - 2110 0 2O10 0 T T



### ^ 3 ^ -j— ; 7S2V . L b m m kg ) UAMXIU M RAM P V.Tir.HT-")- ; } - ' •\~-- i •;---TK'0 0 l b I3JOI9>JJ ) MAXIMU M TAHE-QI^PtMlGHT - [ 1 i .: | • I'-l'- i -fvfr ; .-Jl l _;:_;

_C?000'bi3Olt i I iiUAKjMUWtANDirtOVrEGH r
"6230 0 l b (?« W ka i i . I i ; i- i

- I -F - >AX:M'J M ZER O FUE L WEIGH T

I ' - ' ; - I ' ;



### - \

lU W I I I •— , —I



# ^i:ii l

if c 4=E ^ 

### ^ :-i5»*>:tl d



### lilzHrt: ;

- • - -^~ i _"srrJK":"ov. .

-1-1. 1 r , " MCO

O I ; (2'ii S iig i 

### ^^i^r^ ^ 

## ^fi ^

- t -I- 1 - • — I —

-iHi z ^^ i 5 1 lylWINIMUU f JGHrWEIGHT-!" : i-i-
- it-tr ; fBOO O 7100 0 7400 0

roooo
niro o 0 4 OO O
SOOO O E uoo o g MOO O ^Joo o 

### rjij" : '"* » "pfc r ^w » __j- - i«|0 0

uco o •\. t 5^i3= ?

3so^r370*;-'- ; 3 0 , , J,. . 2 5

NMA C 3 : * a Figur e 16 : Fligh t

444 5 FA A Observe dTakeoff Loading '

^ ' Bombardier

CR J 70 0 Weight

an dBalanc e Manual 0 1 -00-60 , Pag e 14 , Ju l 09/200 9

Pag e I 7 o f

2 1

### Date : 03/03/201 1

Flight Number : 454 0 Aircraf t Number : N465S W -Route o f Flight : MSO-SL C Th e FA A report s ^5 0 pound s ballast , 10 0 pound s COMAT , an don e pouc ho f COMAI Lo

nboard , whil e th e cre w carg o loa

drepor t (CLR ) list s 35 0 pound s COIVL\ T andzero COMAI Lo nboard . Th e result i s a n additional on e t o thre e pound s o f carg o locate di

nth e af t carg o bin . Th e flight cre w calculate dagros s takeof T weigh t o f 49,86 3 pounds . Factorin g environmenta l condition s a t the time of

takeoff , th e maximu mtakeof

f weight fo r th e runway i

nus e wa s 49,99 2 pounds . Th e flight cre w calculate datakeof

f weigh t tha t wa s 129 pound s belo w th e maximu mrunway takeof f weight . Th e additional weight

observe db y th e Federal Inspecto r di dnot e.xceedth e maximu mtakeof f weight limit fo r th e runwa

y o f use . Th e flight

cre w als o calculate datakeof f cente r o f gravit> ' (CG ) locate da

t 10.1 0 percent mea naerodynami c chord(%MAC) . A nadditional thre e pound s locate di nthe af t carg o bin woul dhav e shifte dth e takeof f C Gt o apoin t

locate da

t 10.1 1 %MAC . Th e safetj
- o f flight wa s maintaine da s all operation s fel l wel l withi nth e manufacturer' s operatin g envelope . Referenc e Figure s 1 7 an d1 8 fo r CR J 20 0 operatin g envelope s depictin g th e cre w calculate dandFAA observe daircraf t loading .

& 3 ?S D b litA X RAM P WEIGH T -)'),S(S J lbs, .

6 8 J O 1 2 M 1 6 I

B 2 D M 2 4 2 6 2 3 3 0 3 2 3 4 3 6 38 3 10.HI';; . posmoN(%MAC ) t 

### Figur e 17 : Flight

454 0 Cre w Calculate dAircraf t Takeof f Loading' ^

^ ^ Bombardie

r CR J 20 0 Weigh t an dBalance Manua

l 01-00-60 , Pag

e 6 , APR28/9 9 Pag e 1 8 o f

2 1•V)fi(y u lbs , •

so bs , 4 6 - S o 44 - S a40 H ti t 5 O30 - c r
3 2 -

2 6 - 2 4 - —
1 o o U o "i i J : 

## f * >;• « z o 

## 1 7.01 ^ -r r V i

>'• • y

• ^ 

# i ^^

o • z <

- I u < o c 0 . C L < 9 

# ,<^L - 5 3 26 0 b MAX fWM P WEIGH T

1 1 i 1 . p —K — 

# 1 t

! 4 4 OO O b MAX ZEn O FUEL WEIGH T ^ 1 1 1 .. L

3 0 co o b M W FUGH TWEIGH T 1 1 1 

# r ^

y

— — —

z 5 t o I o i . i 

# b
> 

# W

~ — ~ \ 

# i v * 

# i a z f ? 

# f > " 5 O • B t <

i7.ff %

a 1 0 1 2 1 4 10.11".; , I B I B 2 0 2 2 2 4 2 6 2 8 3 0 3 2 34 3 6 3 8 POSmO N (%MA O 

### Figure 18 : Flight

454 0 FA A Observe dTakeof

f Loading '

^' Bombardie

r CR J 20 0 Weigh t an dBalance Manua

l 0 1 -00-60 , Pag

e 6 , APR28/9 9 Pag e 1 9 o f

2 1

### Date : 03/03/201 1

Flight Number ; 461 3 Aircraf t Number : N816S K Route o f Flight : OMA-SL C Th e FA A report s tw o liv e animal s loade donth e aircraf t andno t indicate do

nth e carg o loa

drepor t (CLR) . Th e CLRindicate s 3 0 pound s o f freight whic hi s th e correc t

locatio nt o recordnon-D LDas hcargo . Th e onl y omissio nonthi s CLRwa s t o hav e indicate dtha

t liv e animal s were presen t i nth e carg o bin . Th e loa dmanifes t

fo r thi s flight

wa s 100 % accurate . Th e flight cre w calculate dagros s takeof f weigh t o f 79,23 1 pounds . Factorin g environmenta l condition s a t th e time o f

takeoff , th e maximu mtakeof

f weigh t fo r th e runway i

nus e wa s 79,73 6 pounds . Th e flight cre w als o calculate datakeof f cente r o f gravity (CG ) locate da

t 18.5 4 percen t

meanaerodynami c chord (%MAC) . Referenc e Figure 1 9 fo r th e CR J 90 0 operatin g envelop e depictin g bot hth e cre w calculate d an dFA A observe daircraf

t loading .

IS-.iJ'. t 

### Figur e 19 : Flight

461 3 Cre w Calculate dandFA A Observe dTakeof

f Loadin g 2 0



### ' ° Bombardie

r CR J 90 0 Weigh t an dBalance Manua

l 0 1 -00-60 , Pag

e 16, Au g 25/200 8 Pag e 2 0 o f

2 1

### Date

11/17/201 0 11/22/201 0 12/14/201 0 12/15/201 0 2/11/201 1 3/3/201 1 3/3/201 1 3/3/201 1 3/3/201 1 Date 11/17/201 0 11/22/201 0 12/14/201 0 12/15/201 0 2/11/201 1 3/3/201 1 3/3/201 1 3/3/201 1 3/3/201 1 Date 11/17/201 0 11/22/201 0 12/14/201 0 12/15/201 0 2/11/201 1 3/3/201 1 3/3/201 1 3/3/201 1 3/3/201 1 Route

DE N- HDN BIL-SL C L/0 ( - SA

N LA X - SA N SLC-CP R SA N- SLC PH X - SLC MSO-SL C DMA - SLC Route DE N- HDN BIL-SL C LA X - SA N LA X - SA N SLC-CP R SA N- SLC PH X - SLC MSO-SL C OMA-SL C Route DE N- HDN BIL- SLC LA X - SA N LA X - SA N SLC-CP R SA N- SLC PH X - SLC MSO-SL C OM A - SLC 

## Appendi x A : GTOW , Flight Flight 657 3 - A/

C N702S K Flight 4659-A/ C N4 1 OS

W Flight 669 2 - A/

C N984C A Flight 4800-/WCN41IS W Flight 445 1 -/ii/CN709B R Flight 4553-A/ C N800S K Flight 4445-/V/CN614S K Flight 4540-/VCN465S W Flight 4613-A/ C N816S K Flight Flight 6573-A/ C N702S K Flight 4659-A/ C N410S W Flight 6692-A/ C N984C A Flight 4800-/VCN411S W Flight 445 1 -A/CN709B R Flight 4553-A/ C N800S K Flight 4445-A/ C N614SK : Flight 4540-A/ C N465S W Flight 4613-A/CN816S K Flight Flight 6573-A/ C N702S K Flight 4659-A/ C N4 1 O

S W Flight 669 2 ~ A/

C N984C A Flight 4800-A/ C N411S W Flight 445 1 -A/CN709B R Flight 455 3 - A/C N800S K Flight 4445-A/ C N614S K Flight 4540-A/ C N465S W Flight 4613-A/ C N816S K CG , an d%MA C Calculation s GTO W 6527 8 4635 8 3964 1 4462 1 4200 7 7419 6 6692 0 4986 3 7923 1 ADD . WEIGH T 120 6 0 -27 0 12 0 6 0 15 0 9 0 3 0 RECAL C WEIGH T 6539 8 4641 8 3937 1 4474 1 4206 7 7434 6 6701 0 4986 6 7923 1 GTOWARM

771.724 7 504.225 5 513.265 1 506.924 7 509.852 4 863.072 1 772.655 1 503.834 7 857.912 3 ADD . AR M 1036. 1 68 7 68 7 68 7 68 7 1187. 5 1036. 1 68 7 0 RECAL C MOMEN T 50500976.9 7 23416105.7 3 20160851.8 3 22701927.0 4 21458589.7 7 64214622.5 3 51799328.2 9 25124770.6 5 67973249.4 4 GTO WMOMEN T

50376644.9 7 23374885.7 3 20346341.8 3 22619487.0 4 21417369.7 7 64036497.5 3 51706079.2 9 25122709.6 5 67973249.4 4 ADD . MOMEN T 12433 2 4122 0 -18549 0 8244 0 4122 0 17812 5 9324 9 206 1 0 RECAL C AR

M 772.209807 1 504.461754 7 512.073653 9 507.407680 6 510.105064 9 863.726663 6 773.008928 4 503.845719 5 857.912 3
lof 2

### Dat

e 11/17/201 0 11/22/201 0 12/14/201 0 12/15/201 0 2/11/201 1 3/3/201 1 3/3/201 1 3/3/201 1 3/3/201 1 Route

DE N- HDN BIL-SL C LA X - SA N LA X - SA N SLC-CP R SA N- SLC PH X - SLC MSO-SL C OMA - SLC 

## Appendi x A : GTOW , CG , an d%MA C Calculation s Fligh t Fligh t 6573-A/ C N702S K Flight 4659-A/ C N410S W Flight 6692-A/ C N984C A Flight 4800-A/ C N411S W Flight 445 1 -/VCN709B R Flight 4553-A/ C N800S K Flight 4445-A/ C N614S K Flight 4540-A/ C N465S W Flight 4613-A/ C N816S K GTOW%MA C 21.3 9 10.4 9 19.5 8 13.2 1 16.1 5 22.3 9 22.0 8 10.1 0 18.5 4 RECAL C %MA C

21.7 5 10.7 3 18.3 9 13.6 9 16.4 1 22.8 8 22.3 5 10.1 1 18.5 4

2 o f 2

### EXHIBI T F Curriculu mVita e o f

Car l Salamon e

SkyWest' s Productio no f

Document s360 5 SOUTI I OAKDALl
- DRIV E• Ull WBl-KI.IN , W l 5515 1 PI-iONlI : (262)-957-402 8 * E-MAIL : CAR LS A LA M O NL:@ GM A I L . C O M 

# CAR LSALAMON E
EDUCATIO N Universit y o f

Ilbnoi s a t

Urbana-Champaig nChampaign , I L B.S . i nElectrica l Engineerin g (Honors ) Decembe r 200 5 B.S . i nAviatio nHuma nFactor s (Hig hHonors ) Decembe r 200 5 GP A 3.53/4.00 , Aviatio nCor e GP A 3 93/4.0 0 CERTIFICATION S Commercia l Pilot : Airplan e Singl e an dMulti-Engin e Land , Instrumen t Airplane , CL-6 5 SI C Ratin g Fbgh t Instructor : Airplan e Singl e an dMulti-Engine , Instrumen t Airplan e Groun dInstructor : Advance dGroun dInstructo r an dInstrumen t

Groun dInstructo r FLIGH T TIM E Total : 380 6 Pilo r i nCommand : 85 7 Turboje t

SIC : 270 9 (CL-6S ) Instructor : 74 3 WOR K EXPERIENC E SkyWes t

Airline s (01/200 7 - Present ) St . George , U T • CR J 200/700/90 0 Second-m-Comman d • Wor k

unde r th e Vic e Presiden t

o f Pligh t Operation s o nth e followin g audit s an dspecia l projects : fi\ A A'l'O S (Ai r

Transportado nOversigh t System ) Safet y Attribut e Inspection s (S.'\I ) an dElemen t Performanc e Inspection s (EPI ) lAT A Operaoona l Safet ) Audi t (JOSA ) Audi t Departmen t

o f Dcfeni e Audi t Fbgh t Operation s Interna l Evaluatio nAudi t Departmenta l Safet y Managemen t Syste m(SMS ) progra mimplementatio n • Wor k

unde r th e Directo r

o f Aircraft Operation s o nth e followin g specia l projects : Fbgh r Operation s manua l edit s ensurin g interdepartmenta l consistenc y an dregulator y compUanc e Proble msolvin g stucbe s involvin g operationa l efficiencie s Othe r proble msolvin g studie s a s neede d • Assis t

th e SkyWes t

Safet) ' Departmen t

a s aLin e Operatio nSafet y Audi t (LOSA ) audito r Universit>'o f

Illinoi s Institut e o f Aviatio n(01/2005-12/2006 ) Savoy , I L • Visitin g Aviatio nEducatio nSpeciabs t - Responsibl e fo r

fbgh t trainin g followin g apar t 14 1 progra mo f study . RELEVAN T SKILL S AN D TRAININ G Clas s ABCD M Commercia l Dri\-er' s Licens e wit hAi r Brak e an dTanke r

Endorsement s FC C Restricte dRactiotelephon e Operato r License dEmergenc y Medica l Technicia n- Ilbnoi s Departmen t o f Pubb c Healt h(200 4 - 2008 ) HONOR S Applegate/Mylin/Woolma nLeadershi p Awar d—Awar dgive nb y th e Insdtiu e o f Aviatio nFacult y Recognizin g Leadershi p a s aFligh t Instructo r

(2006 ) Grainge r Outstandin g Powe r

Engineerin g Awar d- Fo r Excellenc e i nth e Powe r Engineerin g Fiel do f Stud y (2006 ) Eagl e Scout , Orde r

o f th e Arro w - Bo y Scout s o f Americ a(1996 )•



### CERTIFICAT EO FSERVIC E

Th e undersigne dhereb y certifie s tha i o nthi s 11' ^ da y o f October , 2011 . atru e an dcorrec t cop y o f th e foregoin g SKYWES T AIRLIN EINC/ S PRODUCTIO NO FOOCUMENT S wa s serve da s follows : Th e Honorabl e Richar dC . Goodwi n Offic e o f Hearings , M-2 0 120 0 Ne w Jerse y Avenue , S.E . Eas t Buildin g Groun dFloo r Roo mEl2-32 0 Washington , D.C . 2059 0 [Federa l Express . Federa l .Aviatio nAdministratio n 80 0 Independenc e Avenu e S W Washington , D C 2059 1 Attn : Hearin g Docke t

Clerk , AGC-43 0 Wilbu r Wrigh t Buildin g - Suit e 2W100 0 (Federa l Express } Jeffre y M . Harpe r Federa l Aviatio nAdministratio n Northwes t

Mountai nRegion , ANM- 7 160 1 Lin dAvenu e S.W . Renton , Washingto n9805 7 FA X (425 ) 227-100 7

{hutvstnvhran dI-edera l Express }

Sher i L . Becke r

\ 

### FA A Cas e No . 2011NM06003 3 SkyWest' s Objection s an dResponse s t o Complainant' s Discover. '