IN THE SUPREME COURT OF APPEALS OF WEST VIRGINIA

January 2023 Term

__________________

No. 22-658

__________________

STATE OF WEST VIRGINIA ex rel. WEST VIRGINIA-AMERICAN 

WATER COMPANY,

Petitioner,

v.

THE HONORABLE CARRIE L. WEBSTER, Judge of the Circuit Court of

Kanawha County, West Virginia; RICHARD JEFFRIES, individually

And on behalf of all others similarly situated; and

COLOURS BEAUTY SALON, LLC,

Respondents.

____________________________________________________________

Petition for a Writ of Prohibition 

WRIT DENIED

____________________________________________________________

Submitted: April 26, 2023

Filed: June 6, 2023

 

Thomas J. Hurney, Jr., Esq. Alex McLaughlin, Esq.

Alexandra Kitts, Esq. W. Stuart Calwell, Esq.

Blair E. Wessels, Esq. L. Dante’ diTrapano, Esq.

JACKSON KELLY PLLC CALWELL LUCE diTRAPANO, 

Charleston, West Virginia PLLC 

and Charleston, West Virginia

Kent Mayo, Esq. and

BAKER BOTTS L.L.P. Kevin W. Thompson, Esq.

Washington, D. C. THOMPSON BARNEY

Counsel for Petitioner Charleston, West Virginia

FILED

June 6, 2023

released at 3:00 p.m.

EDYTHE NASH GAISER, CLERK

SUPREME COURT OF APPEALS

OF WEST VIRGINIA
Marc E. Williams, Esq. Counsel for Respondents Richard

Jennifer W. Winkler, Esq. Jeffries and Colours Beauty Salon,

NELSON MULLINS RILEY & LLC

SCARBOROUGH LLP

Huntington, West Virginia

Counsel for Amici Curiae National 

Association of Water Companies, 

Edison Electric Institute, and American 

Gas Association

JUSTICE WOOTON delivered the Opinion of the Court. 

JUSTICE ARMSTEAD dissents and reserves the right to file a separate opinion.
i

SYLLABUS BY THE COURT

1. “In determining whether to entertain and issue the writ of prohibition 

for cases not involving an absence of jurisdiction but only where it is claimed that the lower 

tribunal exceeded its legitimate powers, this Court will examine five factors: (1) whether

the party seeking the writ has no other adequate means, such as direct appeal, to obtain the 

desired relief; (2) whether the petitioner will be damaged or prejudiced in a way that is not 

correctable on appeal; (3) whether the lower tribunal’s order is clearly erroneous as a matter 

of law; (4) whether the lower tribunal’s order is an oft repeated error or manifests persistent 

disregard for either procedural or substantive law; and (5) whether the lower tribunal’s 

order raises new and important problems or issues of law of first impression. These factors 

are general guidelines that serve as a useful starting point for determining whether a 

discretionary writ of prohibition should issue. Although all five factors need not be 

satisfied, it is clear that the third factor, the existence of clear error as a matter of law, 

should be given substantial weight.” Syl. Pt. 4, State ex rel. Hoover v. Berger, 199 W. Va. 

12, 483 S.E.2d 12 (1996).

2. “A writ of prohibition will not issue to prevent a simple abuse of 

discretion by a trial court. It will only issue where the trial court has no jurisdiction or 

having such jurisdiction exceeds its legitimate powers. W. Va. Code 53-1-1.” Syl. Pt. 2, 

State ex rel. Peacher v. Sencindiver, 160 W. Va. 314, 233 S.E.2d 425 (1977). 
ii

3. “Before certifying a class under Rule 23 of the West Virginia Rules of 

Civil Procedure [1998], a circuit court must determine that the party seeking class 

certification has satisfied all four prerequisites contained in Rule 23(a)—numerosity, 

commonality, typicality, and adequacy of representation—and has satisfied one of the three 

subdivisions of Rule 23(b). As long as these prerequisites to class certification are met, a 

case should be allowed to proceed on behalf of the class proposed by the party.” Syl. Pt. 

8, In re W. Va. Rezulin Litig., 214 W. Va. 52, 585 S.E.2d 52 (2003), holding modified by 

State ex rel. Surnaik Holdings of WV, LLC v. Bedell, 244 W. Va. 248, 852 S.E.2d 748 

(2020).

4. “When a class action certification is being sought pursuant to West 

Virginia Rule of Civil Procedure 23(b)(3), a class action may be certified only if the circuit 

court is satisfied, after a thorough analysis, that the predominance and superiority 

prerequisites of Rule 23(b)(3) have been satisfied. The thorough analysis of the 

predominance requirement of West Virginia Rule of Civil Procedure 23(b)(3) includes (1) 

identifying the parties’ claims and defenses and their respective elements; (2) determining 

whether these issues are common questions or individual questions by analyzing how each 

party will prove them at trial; and (3) determining whether the common questions 

predominate. In addition, circuit courts should assess predominance with its overarching 

purpose in mind—namely, ensuring that a class action would achieve economies of time, 

effort, and expense, and promote uniformity of decision as to persons similarly situated, 

without sacrificing procedural fairness or bringing about other undesirable results. This 
iii

analysis must be placed in the written record of the case by including it in the circuit court’s 

order regarding class certification.” Syl. Pt. 7, State ex rel. Surnaik Holdings of WV, LLC 

v. Bedell, 244 W. Va. 248, 852 S.E.2d 748 (2020).

5. “The ‘commonality’ requirement of Rule 23(a)(2) of the West 

Virginia Rules of Civil Procedure [1998] requires that the party seeking class certification 

show that ‘there are questions of law or fact common to the class.’ A common nucleus of 

operative fact or law is usually enough to satisfy the commonality requirement. The 

threshold of “commonality” is not high, and requires only that the resolution of common 

questions affect all or a substantial number of the class members.” Syl. Pt. 11, In re W. Va. 

Rezulin Litig., 214 W. Va. 52, 585 S.E.2d 52 (2003), holding modified by State ex rel. 

Surnaik Holdings of WV, LLC v. Bedell, 244 W. Va. 248, 852 S.E.2d 748 (2020).

6. “The ‘typicality’ requirement of Rule 23(a)(3) of the West Virginia 

Rules of Civil Procedure [1998] requires that the ‘claims or defenses of the representative 

parties [be] typical of the claims or defenses of the class.’ A representative party’s claim 

or defense is typical if it arises from the same event or practice or course of conduct that 

gives rise to the claims of other class members, and if his or her claims are based on the 

same legal theory. Rule 23(a)(3) only requires that the class representatives’ claims be 

typical of the other class members’ claims, not that the claims be identical. When the claim 

arises out of the same legal or remedial theory, the presence of factual variations is 

normally not sufficient to preclude class action treatment.” Syl. Pt. 12, In re W. Va. Rezulin 
iv

Litig., 214 W. Va. 52, 585 S.E.2d 52 (2003), holding modified by State ex rel. Surnaik 

Holdings of WV, LLC v. Bedell, 244 W. Va. 248, 852 S.E.2d 748 (2020).
1

WOOTON, Justice:

Petitioner West Virginia-American Water Company (hereinafter 

“WVAWC”) seeks a writ of prohibition to preclude enforcement of the Circuit Court of 

Kanawha County’s July 5, 2022, order certifying an “issues” class pursuant to West 

Virginia Rule of Civil Procedure 23(c)(4) (“Rule 23(c)(4)”) in this putative class action 

involving a June 2015 water main break in Dunbar, West Virginia. The break and its repair 

resulted in two separate water service interruptions that caused outages, inadequate water 

pressure, and boil water advisories affecting approximately 25,000 WVAWC customers 

for a period of three to seven days. Putative class plaintiffs/respondents herein, Richard 

Jeffries and Colours Beauty Salon, LLC (hereinafter “respondents”), filed a complaint on 

behalf of the putative class, asserting claims for violation of statute, breach of contract, and 

common law negligence against WVAWC for its alleged failure to adequately maintain its 

facilities to prevent and/or mitigate the break.

Upon respondents’ motion, the circuit court certified an “issues” class to 

determine “the overarching common issues” as to WVAWC’s liability. In opposition, 

WVAWC argued that the determination of liability under the causes of action asserted by 

respondents necessarily requires individualized assessments of the “impact” of the water 

main break as to each customer, destroying the required elements of commonality, 

typicality, predominance, and superiority under West Virginia Rule of Civil Procedure 23 

(“Rule 23”). However, the circuit court found that the specific impact on each class 
2

member related to damages and was therefore severable from the underlying issue of 

whether WVAWC failed to maintain its facilities in such a manner as to comply with its 

statutory, contractual, and common law obligations to its customers. 

After careful review of the parties’ briefs,

1 their oral arguments, the appendix 

record, and the applicable law, we find that WVAWC has failed to demonstrate that the 

circuit court’s class certification pursuant to Rule 23(c)(4) is clearly erroneous and 

therefore deny the requested writ of prohibition. 

I. FACTS AND PROCEDURAL HISTORY

The underlying case involves a break in WVAWC’s 36-inch diameter 

prestressed concrete cylinder pipe transmission main in Dunbar, West Virginia, which 

serves western Kanawha, eastern Putnam, eastern Mason, and northern Lincoln counties. 

The break was discovered on June 23, 2015 and affected water service to approximately 

25,000 customers. On June 23, customers began to experience outages and water pressure 

issues; WVAWC issued a precautionary boil water advisory for customers west of Dunbar 

and advised those customers to limit non-essential water use. Service was restored on June 

27, 2015, but further problems developed causing additional disruptions in service. 

1 The National Association of Water Companies, Edison Electric Institute, and 

American Gas Association were granted permission to file an amicus curiae brief in this 

matter in support of WVAWC. The Court acknowledges and expresses its appreciation for 

their contribution.
3

Another boil water advisory was issued on June 29, 2015, for customers who experienced 

low or no water pressure. Full water service was allegedly restored on July 1, 2015.

On June 2, 2017, the instant civil action was filed by respondents on behalf 

of the putative class of affected customers. Respondents alleged, inter alia, that WVAWC 

was aware that the main was unreliable and prone to breakage yet failed to replace the main 

or make feasible improvements, such as connecting to a neighboring system, adding larger 

capacity mains, or increasing treated water storage, to mitigate service disruptions in the 

event of a break. Respondents further alleged that, in 2011, the West Virginia Public 

Service Commission (hereinafter “PSC”) issued an order requiring WVAWC to increase 

its “unacceptable” existing water main replacement rate, but WVAWC failed to do so. 

The original complaint against WVAWC alleged 1) breach of contract for 

failure to supply “usable tap water or adequate water pressure” as required by West 

Virginia Code of State Rules § 150-7-4.1.e.4 (2011);

2 2) breach of contract for failure to 

maintain the plant and system in such condition as to furnish “safe, adequate and 

continuous service” as required by West Virginia Code of State Rules § 150-7-5.1.a

2 This regulation is now located at West Virginia Code of State Rules § 150-7-

6.1.5.d (2023). However, in the order on appeal, the circuit court found that this claim had 

been abandoned and respondents apparently do not take issue with that finding. 

Accordingly, we do not address this regulation as pertains to the issues herein.
4

(2011)3; 3) a statutory cause of action for violation of the requirement found in West 

Virginia Code § 24-3-1 (1921) to maintain “adequate and suitable facilities”; and 4) 

common law negligence for WVAWC’s failure to comply with its duty to maintain its plant 

and system.

Shortly after the action was filed, WVAWC moved the circuit court to refer 

respondents’ complaint to the PSC under the “primary jurisdiction” doctrine.4

 WVAWC 

argued that the PSC exercised concurrent jurisdiction over the issues raised and had 

peculiar expertise to resolve certain issues. Specifically, WVAWC requested the court to 

“defer to the PSC the threshold determination of whether [WVAWC] breached its contract 

(or any applicable statutory or common law duty)[,]” whether WVAWC’s “conduct 

constituted a breach of the PSC regulations and approved tariff that make up the contract 

at issue[,]” and whether “[its] actions were reasonable under [W. Va. Code] § 24-3-1, 

consistent with the duty of care for a water utility.” The circuit court denied the motion 

and WVAWC sought no relief from this ruling.

3 This regulation is now located at West Virginia Code of State Rules § 150-7-7.1.1

(2023). However, to maintain conformity with the parties’ pleadings, we utilize the citation 

as originally designated in the complaint. 

4 The “primary jurisdiction doctrine” permits a court having concurrent jurisdiction 

with an agency to refer cases to the agency for resolution where the subject matter requires 

its “special expertise and . . . extends beyond the conventional experience of judges[.]” 

Syl. Pt. 1, State ex rel. Bell Atl.-W. Va., Inc. v. Ranson, 201 W. Va. 402, 497 S.E.2d 755 

(1997).
5

Respondents then moved to certify an “issues” class pursuant to Rule 

23(c)(4) as to WVAWC’s “liability” only, conceding that damages were not susceptible to 

class resolution.5

 WVAWC opposed class certification, arguing that based upon the causes 

of action asserted by respondents, its potential liability was limited by whether and to what 

extent each customer suffered a disruption in service. WVAWC pointed to testimony 

indicating that the “impact” of the water main break varied widely—some customers lost 

water for only a day, lost water pressure for only a period of time, or were merely subject 

to a boil water advisory that was triggered only if they noticed a drop in pressure. 6

 

WVAWC maintained that the regulations and statute required generally that it provide only 

“reasonable service”; therefore, breach of this obligation necessitated evaluation of the 

discrete service impact on each customer.

The circuit court granted class certification and WVAWC sought a writ of 

prohibition as to this initial certification from this Court; we issued a rule to show cause 

and scheduled oral argument. Before oral argument, the Court issued an opinion in State 

ex rel. Surnaik Holdings of WV, LLC v. Bedell, 244 W. Va. 248, 852 S.E.2d 748 (2020) 

(“Surnaik I”) providing further guidance as to the analysis of the “predominance” element 

5 Respondents also requested that the liability jury be utilized to determine a 

punitive damages multiplier, which request was denied by the circuit court.

6 For example, respondent Richard Jeffries testified that he had “very little” water 

for part of one day, whereas his sister had water “the whole time” and his son-in-law had 

water but lacked pressure. Respondent Colours Beauty Salon had no water service for 

“probably five or six days” and was subject to an order from the Board of Barbers and 

Cosmetologists that shut down the business temporarily.
6

of Rule 23(b)(3)—one of the issues assigned as error in the requested writ of prohibition. 

Respondents then moved to remand the case for the circuit court’s further consideration 

under Surnaik I, which motion was granted. 

On remand, the circuit court held another hearing and again certified a Rule 

23(c)(4) class as to “the overarching common issues of whether [WVAWC] is liable for 

breach of contract and negligence, and for actionable violation of its statutory duties” in a 

detailed, 31-page order. The circuit court found that as to Rule 23(a)’s requirements of 

commonality and typicality,7 the claims of all of the putative class members were based on 

the same contractual language and violation of the same statutory and regulatory duties. It 

found that the issues governing WVAWC’s liability under these causes of action turned on 

whether WVAWC failed to maintain “adequate and suitable” facilities such as to provide 

“adequate and continuous water service” and whether such failure was due to a lack of 

“reasonable care in the design, construction, maintenance, and management” of the system. 

Recognizing that “potential differences exist in the degree of service interruption 

experienced from one class member to the next[,]” the court nonetheless determined that 

the “core issues” underlying respondents’ collective legal theories would be determined by 

the same “key pieces of factual evidence[.]”

7 The Rule 23 requirements of numerosity and adequacy were not challenged below.
7

As to the propriety of an “issues” class under Rule 23(c)(4), the court found 

that trying the issue of WVAWC’s “fault or liability” was efficient and effective, afforded 

the court flexibility in managing the matter, and was justified by the threat of class 

members’ only remedy being pursuit of “negative-value” claims on their own.

As to the newly clarified “predominance” considerations articulated in 

Surnaik I, the court’s order extensively discussed the parties’ claims, defenses, and the 

manner of proof of each claim. The court concluded that liability questions regarding 1) 

the state of WVAWC’s facilities, safety appliances, and devices; 2) WVAWC’s knowledge 

or constructive knowledge of the likelihood of a service interruption; and 3) the feasibility 

of preventing service interruptions through use of reasonable improvements and 

maintenance were common to all claims and class members. Accordingly, the court found 

that the “fault or liability” issue of “what was known by [WVAWC] as well as what 

measures were available to it to reduce the likelihood of a catastrophic problem with this 

particular main[]” predominated. The court discussed the common proof necessary to 

establish the “breach of duty element” of the claims and found that “[c]ertifying the duty 

and breach of duty issues” achieved economies of time, effort, expense, and uniformity of 

decision by avoiding the need to “repeatedly try the issue of [WVAWC’s] fault” across 

thousands of individual trials. Accordingly, the court found that certification and trial of 

that discrete issue was superior to other methods of adjudication for those same reasons. 
8

In certifying the class, the circuit court rejected WVAWC’s contention that 

the “potential differences . . . in the degree of service interruption” among class members 

dictated whether there was any breach of duty or contract, finding that “[t]he core issues in 

the case remain whether [WVAWC’s] actions toward the class as a whole violated the 

law.” It concluded that the “relevant liability evidence” such as WVAWC’s knowledge of 

the main’s propensity for breakage, would not “delve unnecessarily into individual 

inquiries relevant to particular customers.” The court therefore certified a Rule 23(c)(4) 

class “with respect to the overarching common issues of whether [WVAWC] is liable for 

breach of contract and negligence, and for actionable violation of its statutory duties under 

the West Virginia Code.” WVAWC once again seeks a writ of prohibition to preclude the 

circuit court from enforcing its certification order.

II. STANDARD OF REVIEW

The Court has recognized that “[w]rits of prohibition offer a procedure . . . 

preferable to an appeal for challenging an improvident award of class standing.” State of 

W. Va. ex rel. Chemtall Inc. v. Madden, 216 W. Va. 443, 450, 607 S.E.2d 772, 779 (2004) 

(citations and internal quotations omitted). Notwithstanding our endorsement of the use of 

petitions for extraordinary relief to challenge class certification, in our recent review of 

such cases we have reminded that “[e]xtraordinary remedies like the writ of prohibition 

should rarely be granted.” State ex rel. Surnaik Holdings of WV, LLC v. Bedell, 247 W. 

Va. 41, ___, 875 S.E.2d 179, 184 (2022) (“Surnaik II”); see also State ex rel. W. Va. Univ. 

Hosps., Inc. v. Gaujot, No. 21-0737, 2022 WL 1222964, at *18 (W. Va. Apr. 26, 2022) 
9

(“Gaujot III”) (“A writ of prohibition is an extraordinary remedy invoking this Court’s 

original jurisdiction, and we do not grant such relief lightly.”). The test utilized to ensure 

judicious use of our authority to grant a writ of prohibition is well-established:

In determining whether to entertain and issue the writ of 

prohibition for cases not involving an absence of jurisdiction 

but only where it is claimed that the lower tribunal exceeded 

its legitimate powers, this Court will examine five factors: (1) 

whether the party seeking the writ has no other adequate 

means, such as direct appeal, to obtain the desired relief; (2) 

whether the petitioner will be damaged or prejudiced in a way 

that is not correctable on appeal; (3) whether the lower 

tribunal’s order is clearly erroneous as a matter of law; (4) 

whether the lower tribunal’s order is an oft repeated error or 

manifests persistent disregard for either procedural or 

substantive law; and (5) whether the lower tribunal’s order 

raises new and important problems or issues of law of first 

impression. These factors are general guidelines that serve as 

a useful starting point for determining whether a discretionary 

writ of prohibition should issue. Although all five factors need 

not be satisfied, it is clear that the third factor, the existence of 

clear error as a matter of law, should be given substantial 

weight.

Syl. Pt. 4, State ex rel. Hoover v. Berger, 199 W. Va. 12, 483 S.E.2d 12 (1996). 

Further, the Court has acknowledged the highly deferential standard of 

review owed to circuit courts’ certification rulings, which requires that “[a]ny question as 

to whether a case should proceed as a class in a doubtful case should be resolved in favor 

of allowing class certification.” In re W. Va. Rezulin Litig., 214 W. Va. 52, 65, 585 S.E.2d 

52, 65 (2003), holding modified by Surnaik I, 244 W. Va. at 248, 852 S.E.2d at 748; see

Syl. Pt. 5, Mitchem v. Melton, 167 W. Va. 21, 277 S.E.2d 895 (1981) (“Whether the 

requisites for a class action exist rests within the sound discretion of the trial court.”). In 
10

that regard, “[a] writ of prohibition will not issue to prevent a simple abuse of discretion 

by a trial court. It will only issue where the trial court has no jurisdiction or having such 

jurisdiction exceeds its legitimate powers. W. Va. Code 53-1-1.” Syl. Pt. 2, State ex rel. 

Peacher v. Sencindiver, 160 W. Va. 314, 233 S.E.2d 425 (1977). With these considerations 

in mind, we proceed to the parties’ arguments.

III. DISCUSSION

WVAWC separately assigns as error the circuit court’s analysis of the Rule 

23 requirements of commonality, typicality, predominance, superiority, and 

ascertainability—all as pertains to its creation of a Rule 23(c)(4) “issues” class. However, 

all of these assignments of error largely rest upon a single contention: that the certified 

issue as characterized by the circuit court is not susceptible to class treatment because the 

proof required to establish WVAWC’s liability includes an assessment of the extent to 

which each individual customer’s water service was affected. WVAWC argues that 

respondents’ causes of action “by their terms require consideration of impact to determine 

a violation.” (Emphasis added). WVAWC generalizes that it has only a duty to provide 

“reasonable service” and therefore its “liability”—as that term is used in the certification 

order—is dependent upon the individualized issue of whether each customer was deprived 

of such “reasonable service,” defying resolution on a class-wide basis. 

Respondents’ summary response primarily focuses on what it claims is 

WVAWC’s “about-face” in the litigation. They argue that WVAWC’s early request to 
11

refer the matter to the PSC is inconsistent with its present contention that liability is 

inextricably tied to individual impact and therefore cannot be separated for purposes of a 

liability-focused “issues” class. Respondents highlight that WVAWC characterized the 

issue for reference to the PSC as “‘whether the utility’s practices are reasonable, adequate, 

and sufficient’” without reference to “actual water service provided or the fact or extent of 

service interruption.” They contend that this request constitutes WVAWC’s implicit 

concession that the issue of liability certified by the circuit court is common and indeed 

severable from individual issues.8

 

A. CUSTOMER IMPACT AS AN ELEMENT OF RESPONDENTS’ CLAIMS 

Because WVAWC’s challenge to each pertinent Rule 23 element is framed 

in terms of its contention that its liability is dependent upon an assessment of the impact to 

each customer’s service, we consider the validity of that position as a threshold matter. As 

indicated, WVAWC repeatedly insists that respondents must establish its failure to 

“provide reasonable service” to its customers before it may be held liable to the putative 

class. In addition to their primary argument that this position is inconsistent with 

WVAWC’s attempt to refer “liability” issues to the PSC, respondents maintain that 

WVAWC conflates its duties with the purpose of those duties, i.e., to provide reasonable 

8 WVAWC takes issue with respondents’ characterization of its motion, contending 

that it was not attempting to refer to the PSC the broad issue of “liability.” Instead, it 

claims that it sought the PSC’s guidance to confirm “the level of service required is 

reasonable, not uninterrupted and [to define] reasonable service within the context of the 

system and financial considerations.” 
12

service. We therefore begin with an examination of the causes of action set forth in 

respondents’ complaint to determine whether they contain an imbedded element requiring 

consideration of customer impact.

First, respondents assert a statutory cause of action pursuant to West Virginia 

Code § 24-4-7 (1913), which authorizes a private cause of action for damages resulting 

from “any violation of this chapter by any public utility subject to the provisions of this 

chapter[.]” Respondents allege that WVAWC violated West Virginia Code § 24-3-1, 

which provides that “[e]very public utility subject to this chapter shall establish and 

maintain adequate and suitable facilities, safety appliances or other suitable devices, and 

shall perform such service in respect thereto as shall be reasonable, safe and sufficient for 

the security and convenience of the public[.]” WVAWC insists that a “standard of 

reasonable service is apparent on the face” of this statute “[w]hen read as a whole” and 

therefore liability under this statute defies class treatment. We disagree.

As to this cause of action, we find no imbedded consideration of “impact” in 

the liability-creating language of West Virginia Code § 24-3-1, nor do we find the oftrepeated standard of “reasonable service” as urged by WVAWC. The duty expressed in 

the statute is to “establish and maintain adequate and suitable facilities, safety appliances 

or other suitable devices[]” and to “perform such service in respect thereto as shall be 

reasonable, safe and sufficient for the security and convenience of the public[.]” Id. 

(emphasis added). A plain reading of the statute indicates that the requirement of 
13

“reasonableness” pertains not to the “service” provided by the utility to the customer, but 

to the “service” required to be “perform[ed] . . . in respect []to” the facilities, appliances or 

devices. Id. (emphasis added). To establish a violation of the statute, respondents are 

required to prove that WVAWC failed to establish, maintain, or perform service to its 

facilities, appliances, and devices as is “reasonable, safe and sufficient” for the public’s 

“security and convenience[.]” Id. In short, the plain language of the statute does not in 

any way support the standard of care and attendant proof urged by WVAWC. 

Respondents’ common law negligence claim is framed similarly in terms of 

WVAWC’s failure to maintain its facilities and/or equipment. The complaint alleges that 

“[u]nder the common law, [WVAWC] has a duty to exercise reasonable care” and “failed 

to exercise reasonable care . . . through its faulty design and construction of the concrete 

main and its joints[] [and] . . . failure to address the transmission main’s unacceptably high 

break rate[.]” In this count, respondents further allege that these failures were in violation 

of “industry standards,” as well as West Virginia Code of State Rules § 150-7-5.1.a, 

discussed more fully infra.

As with any common law negligence claim, such claim requires proof of a 

breach of the duty of reasonable care—in this case, WVAWC’s alleged failure to exercise 

reasonable care in the design, construction, and maintenance of the water main. “Whether 

a person acts negligently is always determined by assessing whether or not the alleged 

negligent actor exercised reasonable care under the facts and circumstances of the case, 
14

with reasonable care being that level of care a person of ordinary prudence would take in 

like circumstances.” Strahin v. Cleavenger, 216 W. Va. 175, 183, 603 S.E.2d 197, 205 

(2004). To establish breach of this common law duty, respondents will be required to 

adduce evidence that WVAWC failed to exercise reasonable care in regard to design, 

construction, and maintenance of its facilities and/or equipment, similar to the issue and 

proof necessary for its statutory cause of action.9

 The precise impact on each customer as 

a result of this alleged breach is an issue that pertains to damages, not the breach itself.

Only one of respondents’ three causes of action—the breach of contract 

claim—implicates, in part, the degree of service interruption suffered by a particular 

customer as an element of the cause of action. The parties appear to agree that WVAWC’s 

rates and service obligations, as set forth in its tariff incorporating the regulations 

governing the utility, form the terms of its contract with each customer. Accordingly, 

respondents allege that WVAWC breached its contract with the putative class members by 

violating West Virginia Code of State Rules § 150-7-5.1.a: “A utility shall at all times 

9 Further, this count’s reference to West Virginia Code of State Rules § 150-7-5.1.a, 

see text infra, does not create an additional “element” of proof necessary to establish 

common law negligence and therefore cannot be said to require consideration of the 

“impact” to affected customers to find a breach of duty. At best, respondents’ reference to 

WVAWC’s violation of this regulation as “unreasonable per se” appears to be an attempt 

to evoke the legal conclusion that WVAWC’s alleged regulatory violation constitutes 

negligence per se. But see Waugh v. Traxler, 186 W. Va. 355, 358, 412 S.E.2d 756, 759 

(1991) (“‘[T]he violation of a statute is prima facie negligence and not negligence per se.’” 

(quoting Spurlin v. Nardo, 145 W.Va. 408, 415, 114 S.E.2d 913, 918 (1960))).
15

construct and maintain its entire plant and system in such condition that it will furnish safe, 

adequate and continuous service.” 

This contractual obligation requires a utility to construct and maintain its 

“plant and system in such condition that it will furnish safe, adequate and continuous 

service.” W. Va. Code R. § 150-7-5.1.a. (emphasis added). We agree that to establish a 

breach of this contractual obligation, respondents must demonstrate, in part, that customers 

were deprived of “safe, adequate and continuous service”—thereby requiring individual 

inquiries. However, this cause of action likewise requires proof that the utility’s failure to 

construct or maintain its plant or system precipitated the failure to furnish “safe, adequate 

and continuous service.” Id. Therefore, as the circuit court concluded, this cause of action 

contains the same requisite element of fault or breach which is central to the statutory and 

negligence causes of action and requires the same common proof as to the state of the 

facilities and equipment and the alleged absence of feasible improvement and/or mitigation 

measures as the other causes of action. This common proof would establish whether 

WVAWC failed to maintain its facilities in compliance with “the standard required under 

the contract[.]” 

We therefore reject WVAWC’s position that “its service obligation is 

expressly tied, under the statute and regulation, to providing reasonable service[]”—a 
16

construct that is essential to its challenge to class certification in this case. 10 By reducing 

the liability determination in this case to simply whether it failed to provide “reasonable 

service”—without regard to the causes of action pled and the required elements—

WVAWC attempts to inject an element of customer impact into this liability-only class 

10 WVAWC further relies upon State ex rel. West Virginia University Hospitals, Inc. 

v. Gaujot, 242 W. Va. 54, 829 S.E.2d 54 (2019) (“Gaujot II”) as an example of a similar 

case where liability was purportedly intertwined with damages such as to affect class 

treatment. In Gaujot II, the defendant also argued against class certification because 

“individualized proof will be necessary to determine not just damages but liability itself.” 

Id. at 63, 829 S.E.2d at 63 (emphasis removed). The putative class in that case claimed 

that WVU Hospitals was charging an excessive, uniform “per page” fee for copies of 

medical records, in violation of West Virginia Code § 16-29-2(a) which permits a provider 

to charge only for “reasonable expenses incurred[.]” 242 W. Va. at 62, 829 S.E.2d at 62. 

The defendant therefore argued that while the “per page” fee may have been uniformly 

charged to all patients, records were culled from a variety of sources and that manual 

review of each record for redaction was necessary such that the question of whether the fee 

was not “reasonable” depended entirely on the volume and content of each patient’s 

particular records. Id. at 58, 829 S.E.2d at 58. This Court stated, in dicta, that “[t]he statute 

is framed such that liability and damages are two sides of the same coin, and we fail to see 

how a plaintiff could prove that a charge exceeded actual expenses, thus, establishing 

liability, without also proving by how much the charge exceeded actual expenses, and 

thereby establishing the amount of damages.” Id. at 63, 829 S.E.2d at 63 (emphasis 

removed). 

This statement notwithstanding, we note first that the Gaujot II Court did not find 

that the putative class lacked the required elements of Rule 23, but rather remanded to the 

circuit court for a more thorough analysis. Id. at 64, 829 S.E.2d at 64. After the circuit 

court performed that analysis on remand, however, we declined to disturb its determination 

that liability could be resolved on a class-wide basis. See Gaujot III, 2022 WL 1222964, 

at *10. In fact, we agreed with the circuit court that whether defendants’ systematic 

charging of a set fee and “failure to compute” its actual costs was a statutory violation 

constituted “a question of liability capable of classwide resolution” regardless of whether 

and to what degree any particular class member was overcharged. Id. at *9. Similarly, in 

the instant case, the threshold issue of whether WVAWC failed to maintain its facilities 

and/or take measures to mitigate potential service disruptions is an issue of liability capable 

of class-wide resolution, irrespective of the degree of disruption any particular customer 

suffered. 
17

certification. However, WVAWC provides no authority for such characterization of its 

duty11 and implicitly concedes this duty is not expressly stated by indicating that referral 

11 The only legal authority WVAWC provides in support of its insistence upon a 

standard of “reasonable service” is In re Illinois Bell Switching Station Litigation, 641 

N.E.2d 440 (Ill. 1994). However, Illinois Bell addresses the underlying merits of that 

particular class action; specifically, whether a “service interruption liability exclusion” in 

the applicable tariff barred plaintiffs’ claims. Id. at 444. Moreover, the Illinois Bell court 

defined the utility’s duties by the terms of the Illinois regulation applicable in that case 

which required “‘service and facilities which are in all respects adequate, efficient, reliable 

and environmentally safe[.]’” Id. at 445 (quoting 220 Ill. Comp. Stat. Ann. 5/8-401) 

(emphasis added). The West Virginia regulation relied upon by respondents expresses a 

utility’s obligation differently.

We note further that in its attempt to advocate for a generalized “reasonable service” 

standard, WVAWC and the amicus briefs are replete with entreaties for this Court to 

observe limitations on the duty of public utilities, insisting that “[s]ervice is not required to 

be infallible[.]” In fact, an undercurrent to WVAWC and the amicus curiae’s arguments is 

that it is simply “bad policy” to allow class certifications arising from utility outages. The 

amicus brief argues broadly that certifying “issues” classes for utility interruptions 

“exposes . . . every utility in West Virginia[] to excessive liability in a way that is 

inconsistent with the regulatory compact.” They contend that this case creates a precedent 

for utilities having to defend against an issues class “after every service interruption[.]” 

However, these arguments go to the scope of WVAWC’s duty—a question of law 

pertaining to the merits that is not before the Court in this matter. ““Merits questions may 

be considered to the extent—but only to the extent—that they are relevant to determining 

whether the Rule 23 prerequisites for class certification are satisfied.’” Gaujot II, 242 W. 

Va. at 56, 829 S.E.2d at 56, syl. pt. 7, in part. Addressing the scope of WVAWC’s duties 

in the context of this proceeding extends well beyond a mere “‘coincidental’ consideration 

of the merits.” Id., syl. pt. 5, in part. Instead, we evaluate the circuit court’s certification 

in light of the causes of action as alleged—without regard to their legal viability or potential 

success. Moreover, this Court retains no authority to decertify a class for “policy” reasons. 

“When a circuit court is evaluating a motion for class certification under Rule 23 of the 

West Virginia Rules of Civil Procedure [2017], the dispositive question is not whether the 

plaintiff has stated a cause of action or will prevail on the merits, but rather whether the 

requirements of Rule 23 have been met.” Rezulin, 214 W. Va. at 56, 585 S.E.2d at 56, syl. 

pt. 7.
18

to the PSC was “for the purposes of confirming that the level of service required is 

reasonable, not uninterrupted, and defining reasonable service[.]” (Emphasis added). 

Having determined that only one of respondents’ three causes of action 

implicates, in part, individual customer impact, we turn to the court’s certification order 

and the required Rule 23 elements to determine the effect, if any, of this individualized 

issue on the certification. 

B. THE RULE 23(C)(4) ISSUE

Before considering the requirements of Rule 23, we find it prudent to address 

the parties’ haggling over the precise nature of the Rule 23(c)(4) issue. As a corollary to 

its argument that respondents’ causes of action are predominated by individual issues of 

customer impact, WVAWC emphasizes the circuit court’s characterization of the Rule 

23(c)(4) issue as determining its “liability.” WVAWC focuses on the final paragraph of 

the circuit court’s order that summarizes the issue certified as “whether [WVAWC] is 

liable for breach of contract and negligence, and for actionable violation of its statutory 

duties under the West Virginia Code.” (Emphasis added). In that regard, at oral argument, 

counsel for WVAWC expressed concern that a verdict in respondents’ favor on the more 

precisely described issues identified in the certification order will nonetheless lead to a 

declaration that liability has been fully established for purposes of proceeding directly to 

individualized damages trials. 
19

Respondents concede the lack of precision in this language, suggesting that 

what the circuit court essentially certified is more properly characterized as “breach of 

duty” or “breach of contract term”; respondents accuse WVAWC of attempting to 

capitalize on the ambiguity of the term “liability” to attack the certification. In view of 

respondents’ concession, our determination that one of respondents’ causes of action does 

in fact contain one element implicating customer impact, and the somewhat variable 

manner in which the circuit court described the Rule 23(c)(4) issue in its order, we are not 

unsympathetic to WVAWC’s concern. 

Under Rule 23(c)(4), “[w]hen appropriate (A) an action may be brought or 

maintained as a class action with respect to particular issues, or (B) a class may be divided 

into subclasses and each subclass treated as a class, and the provisions of this rule shall 

then be construed and applied accordingly.” As the United States District Court for the 

Southern West Virginia recently observed, “[t]here is no impediment to certifying 

particular issues in a case as opposed to entire claims or defenses.” Good v. Am. Water 

Works Co., Inc., 310 F.R.D. 274, 296 (S.D.W. Va. 2015). The Good court noted that 

commentators have concluded that “‘Rule 23(c)(4)(A) permits a class to be certified for 

specific issues or elements of claims raised in the litigation. [T]his provision may enable a 

court to achieve the economies . . . for a portion of a case, the rest of which may . . . not 

qualify under Rule 23(a)[.]’” 310 F.R.D. at 296 (quoting Manual for Comp. Litig. § 21.24 

(4th 2004)).
20

Admittedly, the certification order on appeal, in its conclusion, summarizes 

the Rule 23(c)(4) issue certified as “the overarching common issues of whether [WVAWC] 

is liable for breach of contract and negligence, and for actionable violation of its statutory 

duties under the West Virginia Code.” (Emphasis added). However, viewing the order in 

its entirety, we find that the Rule 23(c)(4) issues the circuit court evaluated for class 

treatment are slightly more distinct than the word “liability” could be read to imply in a 

vacuum. The circuit court clearly isolated the common issue of WVAWC’s failure to 

adequately maintain its facilities and/or guard against water service disruptions, thereby 

compartmentalizing the common “fault” or “breach” issue critical to each cause of action. 

In fact, throughout its order the circuit court refers to the issues being 

analyzed for class certification as: “the breach of duty element,” the “duty and breach of

duty issues,” the “elements of duty and breach of duty,” and, frequently, the “fault or 

liability issue[.]” (Emphasis added). Within the body of the order itself, the court 

characterizes its ruling as “[c]ertification of a fault-based issues class under WVRCP 

23(c)(4)” and “[c]ertification of an issues class which will try [WVAWC’s] fault or 

liability[.]” (Emphasis added). The court’s analysis in fact appears limited to these more 

precisely defined issues, rather than the overbroad—but commonly used—descriptor of 

“liability.” Cf., e.g., Good, 310 F.R.D. at 295 (certifying Rule 23(c)(4) issue described as 

encompassing “liability issues of fault and comparative fault”).
21

The circuit court found that the element of “breach” hinges on “whether 

[WVAWC] failed to exercise reasonable care in the design, construction, maintenance, and 

management of its water distribution system.” It determined that each cause of action 

involved “common proof and common evidence[]” regarding “the state of its facilities, 

safety appliances, and other devices at the time of the main break,” what it “knew or should 

have known about the likelihood and likely consequences of a main break,” and the 

“feasibility” of measures to prevent or mitigate a main break. The circuit court concluded 

that “[t]he answer[s] to th[ese] question[s] turn[] on what [WVAWC] knew or should have 

known about the likelihood and expected scale of the service interruption[.]” Given these 

more precise descriptions of the common issues and proof evaluated by the circuit court 

under Rule 23, we agree that they appear more narrowly defined than the blunt descriptor 

of “liability.”

Nonetheless, we resist both WVAWC’s invitation to assign disproportionate 

significance to the circuit court’s somewhat isolated reference to “liability,” as well as 

respondents’ informal attempt to sharpen the language of the court’s otherwise thorough 

and detailed order.12 See Gaujot III, 2022 WL 1222964, at *18 (rejecting defendant’s 

attempt to “tweak the class definition” finding that such changes “should be accomplished 

in the circuit court, not by . . . petitions seeking writs of prohibition from this Court 

encouraging us to micromanage the litigation below.”). The certification order plainly 

12 As WVAWC correctly notes, the circuit court’s order reflects that it was prepared 

by respondents’ counsel.
22

certified the “liability issues” of duty and whether WVAWC breached its statutory, 

contractual, or common law duty. As outlined in the certification order, class resolution of 

these “liability issues” includes consideration of the “trivial” element of causation13 and 

WVAWC’s affirmative defenses to liability, which the court found to be “mirror image[s]” 

of the duty and breach of duty determinations. 

Any further clarification of the scope and import of the issues upon which 

the jury will be instructed and asked to render a verdict—and whether the jury’s findings 

are tantamount to “liability”—is matter best reserved for the parties and circuit court to 

resolve below. 14 It is well understood that classes—even those under Rule 23(c)(4)—are 

not inflexible and may be modified as needed to meet the needs of the litigation. This 

Court has held that “certification is conditional and may be altered, expanded, subdivided, 

or vacated as the case progresses toward resolution on the merits.” Syl. Pt. 2, in part, State 

ex rel. Metro. Life Ins. Co. v. Starcher, 196 W. Va. 519, 474 S.E.2d 186 (1996); Joseph v. 

Gen. Motors Corp., 109 F.R.D. 635, 638 (D. Colo. 1986) (“Because the class certification 

13 WVAWC takes passing issue with this conclusion, but merely reiterates its 

primary argument that “[i]ndividual causation issues . . . including whether and how the 

different leaks in June 2015 affected different customers” are “intertwined with liability[.]” 

14 However, given our recognition that one of respondents’ causes of action contains 

an element requiring individual proof, we note that the circuit court will necessarily have 

to determine whether a jury verdict favorable to respondents on the Rule 23(c)(4) issue is 

sufficient to satisfy all of the elements of each cause of action such as to leave only a 

damages inquiry remaining.
23

is subject to later modification, the court should err in favor of, and not against, the 

maintenance of the class action.”).

It is sufficient for our purposes to characterize the Rule 23(c)(4) issues 

certified by the circuit court as the “liability issues” of duty and whether WVAWC 

breached its statutory, contractual, or common law duties to respondents. With this 

understanding of the Rule 23(c)(4) issue(s) certified by the circuit court, under a proper 

evaluation of the requisite elements of respondents’ causes of action, we turn finally to the 

requirements of Rule 23.

C. REQUIREMENTS OF RULE 23

We observe initially that this Court has seldom granted a writ of prohibition 

relative to class certification which purports to declare a definitive absence of the 

requirements of Rule 23. Rather, writs granted in this context are typically granted as 

moulded, requiring the circuit court to undertake a more thorough analysis before 

permitting the class to proceed. See State ex rel. Dodrill Heating & Cooling, LLC v. Akers, 

246 W. Va. 463, 474, 874 S.E.2d 265, 276 (2022) (granting writ as moulded due to lack of 

thorough analysis); Gaujot II, 242 W. Va. at 64, 829 S.E.2d at 64 (granting writ as moulded 

for “failing to conduct a sufficiently thorough analysis of the case”); Madden, 216 W. Va. 

at 457, 607 S.E.2d at 786 (“Perhaps, upon reconsideration of this matter, Respondents may 

prove, and the circuit court may find, after conducting a thorough analysis and making 

specific and detailed findings, that a multi-state class action for medical monitoring due to 
24

exposure to acrylamide meets the requirements of West Virginia Rule of Civil Procedure 

23(a).”); State ex rel. W. Va. Univ. Hosps.-E., Inc. v. Hammer, 246 W. Va. 122, 138, 866 

S.E.2d 187, 203 (2021) (granting writ due to lack of thorough analysis). 

Once the Court is satisfied that the circuit court has undertaken a thorough 

and meaningful analysis of the required Rule 23 elements, our deferential standard of 

review requires the Court to permit the class to proceed in absence of an unmistakable error 

of law. See Surnaik II, 247 W. Va. at ___, 875 S.E.2d at 186; Gaujot III, 2022 WL 

1222964, at *18. Critically, we do not perceive that WVAWC contends that the circuit 

court conducted an inadequate analysis of these elements, but merely that it erred in its 

conclusion that the Rule 23 requirements were satisfied, despite varying degrees of 

customer impact.

Before a class may be certified, “a circuit court must determine that the party 

seeking class certification has satisfied all four prerequisites contained in Rule 23(a)—

numerosity, commonality, typicality, and adequacy of representation—and has satisfied 

one of the three subdivisions of Rule 23(b).” Rezulin, 214 W. Va. at 56, 585 S.E.2d at 56, 

syl. pt. 8, in part. Certification pursuant to Rule 23(b)(3) requires a court to find that 

“questions of law or fact common to the members of the class predominate over any 

questions affecting only individual members and that a class action is superior to other 

available methods for the fair and efficient adjudication of the controversy.” Relative to 
25

the “predominance” requirement of Rule 26(b)(3), the Surnaik I Court elaborated that this 

analysis must include

(1) identifying the parties’ claims and defenses and their 

respective elements; (2) determining whether these issues are 

common questions or individual questions by analyzing how 

each party will prove them at trial; and (3) determining whether 

the common questions predominate. In addition, circuit courts 

should assess predominance with its overarching purpose in 

mind—namely, ensuring that a class action would achieve 

economies of time, effort, and expense, and promote 

uniformity of decision as to persons similarly situated, without 

sacrificing procedural fairness or bringing about other 

undesirable results. 

Surnaik I, 244 W. Va. at 250, 852 S.E.2d at 750, syl. pt. 7, in part. As indicated above, 

WVAWC challenges the requirements of commonality, typicality, predominance, 

superiority, and ascertainability,15 in regard to the Rule 23(c)(4) issues class.

15 Ascertainability is given short shrift by the parties in favor of the central issue of 

whether the issue certified for class resolution necessarily requires an individualized 

evaluation of customer impact. The circuit court found that the class was adequately 

identified as those customers serviced by the water main and that the “precise identity” of 

each class member was unnecessary at this stage of the proceedings. WVAWC claims, 

however, that the service map provided by respondents’ expert purporting to identify the 

class members is based on “pressure zones” and is overly broad. 

However, this Court has held that “[i]t is not a proper objection to certification that 

the class as defined may include some members who do not have claims because 

certification is conditional and may be altered, expanded, subdivided, or vacated as the 

case progresses toward resolution on the merits.” Syl. Pt. 2, Metro. Life Ins. Co., 196 W. 

Va. at 519, 474 S.E.2d at 186. Further, “a circuit court may not deny a class certification 

motion merely because some members of the class have not suffered an injury or loss, or 

because there are members who may not want to participate in the class action.” Rezulin, 

214 W. Va. at 66, 585 S.E.2d at 66; see also Surnaik II, 247 W. Va. at ___, 875 S.E.2d at 

185 (“At this early stage in the proceedings, the evidence supports the circuit court’s 

(continued . . .)
26

With regard to the requirement of commonality, “[a] common nucleus of 

operative fact or law is usually enough to satisfy the commonality requirement. The 

threshold of ‘commonality’ is not high, and requires only that the resolution of common 

questions affect all or a substantial number of the class members.” Syl. Pt. 11, in part, 

Rezulin, 214 W. Va. at 57, 585 S.E.2d at 57. “The common questions need be neither 

important nor controlling, and one significant common question of law or fact will satisfy 

this requirement.” Id. at 67, 585 S.E.2d at 67.

In its order, the circuit court concluded that respondents’ claims were all 

“predicated upon behavior by [WVAWC] which was directed toward the Class as a 

whole[]” and involved “common proof and common evidence” regarding “the state of its 

facilities, safety appliances, and other devices at the time of the main break,” what it “knew 

or should have known about the likelihood and likely consequences of a main break,” and 

the “feasibility” of measures to prevent or mitigate a main break. It concluded that “[t]he 

answer[s] to th[ese] question[s] turn[] on what [WVAWC] knew or should have known 

about the likelihood and expected scale of the service interruption” and therefore, these 

issues have “common answers no matter which . . . class member is asserting the claim.” 

threshold finding that all properties within the geographically designated isopleths, and any 

individuals within those properties, were exposed to levels of smoke particulates at levels 

sufficient to cause interference with the use and enjoyment of those properties.”). We 

therefore find no error in the circuit court’s determination that the class is sufficiently 

ascertainable for purposes of certification at this stage.
27

Accordingly, it found commonality as to these issues and certified them for class resolution 

under Rule 23(c)(4).

With respect to typicality, we have held that this element is satisfied where 

the claims involve “the same event or practice or course of conduct . . . [and] the same legal 

theory.” Rezulin, 214 W. Va. at 57, 585 S.E.2d at 57, syl. pt. 12, in part. Where that is the 

case, “the presence of factual variations is normally not sufficient to preclude class action 

treatment.” Id. The circuit court concluded that, although service interruption varied, all 

class members’ claims were “predicated upon behavior by [WVAWC] which was directed 

toward the Class as a whole[]” to be established through the “same legal theories” and 

“same key pieces of factual evidence[.]” 

We find no clear error in the circuit court’s conclusion that all of respondents’ 

claims stem from and require common proof as to WVAWC’s alleged actions in failing to 

prevent or establish mitigation efforts against the water main break and the resultant service 

disruption—irrespective of the specific degree of any given customer’s disruption—

thereby establishing commonality as to those issues which it certified for class resolution 

under Rule 23(c)(4). Further, to the extent that the class members were subject to the same 

event, precipitated by the same alleged conduct, which they seek to vindicate through the 

same theories of legal relief, we likewise find no clear error in the circuit court’s conclusion 

that typicality is present.
28

And notwithstanding our conclusion that one of respondents’ three causes of 

action incorporates service impact as an element necessary to establish a breach, we further 

find no clear error in the circuit court’s conclusion that the predominance requirement of 

Rule 23(b)(3) is also met. Each of respondents three causes of action contains a common 

issue requiring common proof that WVAWC failed to properly maintain its facilities and 

system as a prerequisite to WVAWC’s potential liability. Determination of this issue 

effectively resolves the entirety of the liability aspect as to two of the three claims and 

therefore plainly predominates any individual issues of damages as pertains to those causes 

of action. See Surnaik II, 247 W. Va. at ___, 875 S.E.2d at 183 (“The circuit court 

concluded that the duty and breach of duty elements for both claims centered on Surnaik’s 

actions. The circuit court found these two elements were not merely common, they were 

identical to all members of the class and, therefore, capable of class-wide proof.”).

As indicated above, only one of respondents’ three causes of action—breach 

of contract—incorporates service impact as an element necessary to establish violation of 

the contractual term. However, the mere presence of an individually driven element of a 

cause of action, such as exists in the breach of contract claim, is not fatal to predominance. 

As one of our federal courts recently observed: “A principle often forgotten is that the 

balancing test of common and individual issues is qualitative, not quantitative. Common 

liability issues may still predominate even when individualized inquiry is required in other 

areas.” Good, 310 F.R.D. at 296 (citations omitted). As other federal courts have found, 

“[i]ndividual questions need not be absent. The text of Rule 23(b)(3) itself contemplates 
29

that such individual questions will be present. The rule requires only that those questions 

not predominate over the common questions affecting the class as a whole.” Messner v. 

Northshore Univ. HealthSystem, 669 F.3d 802, 815 (7th Cir. 2012); see also Dodrill, 246 

W. Va. at 478, 874 S.E.2d at 280 (Hutchison, C. J., concurring) (“Predominance does not 

mean that individual questions concerning class members do not exist; it merely means 

that some common question predominates among members.”). 

In fact, federal courts have commonly utilized Rule 23(c)(4) to certify issues 

which resolve some, but not all, elements of a cause of action.16 “Rule 23(c)(4) talks about 

16 WVAWC and the amicus curiae seek this Court’s guidance as to the application 

of the predominance requirement in the context of a Rule 23(c)(4) “issues” class and argue 

that predominance must first be shown as to the case as a whole before an “issues” class 

may be certified. The Fourth Circuit has indeed identified a split on the issue of whether 

predominance must be shown with respect to an entire cause of action, or merely with 

respect to a specific issue certified; however, it has also declared that “[n]ot a single court” 

has adopted the rule urged by WVAWC: 

Several courts and a number of distinguished commentators 

have explicitly endorsed a broad issue specific predominance 

analysis of Rule 23. 

All other courts have explicitly or implicitly endorsed 

an interpretation of (c)(4) that considers whether Rule 23’s 

predominance requirement is met by examining each cause of 

action independently of one another, not the entire lawsuit[.]

Gunnells v. Healthplan Servs., Inc., 348 F.3d 417, 441 (4th Cir. 2003) (citations omitted); 

see also Good, 310 F.R.D. at 298 (finding argument that Rule 23(c)(4) requires 

predominance as to the entire case “not meritorious”).

However, we need not undertake this analysis for purposes of this case because, as 

the Gunnells court similarly concluded, we find that the issue certified by the circuit court 

(continued . . .)
30

‘issues,’ not ‘liability’ (or ‘claims’ or ‘causes of action’), so there is no obvious textual 

basis to limit issue-class certification to issues that, upon their resolution, necessarily 

establish a defendant’s liability as to all claimants.” Russell v. Educ. Comm’n for Foreign 

Med. Graduates, 15 F.4th 259, 267 (3d Cir. 2021), cert. denied, 212 L. Ed. 2d 778, 142 S. 

Ct. 2706 (2022). In Green v. Wolf Corp., 406 F.2d 291 (2d Cir. 1968), the Second Circuit 

affirmed certification of the liability issue of misrepresentation in a Securities Exchange 

Act civil action over defendants’ objection that individual questions of reliance—a required 

element of the claim—predominated. Id. at 300-01. The court acknowledged that the 

individual issue of reliance was “lurking” in each such case but found that the common 

issue of misrepresentations made to the class as a whole predominated. Id. at 301. It 

further explained that 

[e]ven if [defendant] is correct in its assertion of the need for 

proof of reliance, . . . we must still reject the argument. . . . We 

see no sound reason why the trial court, if it determines 

individual reliance is an essential element of the proof, cannot 

order separate trials on that particular issue, as on the question 

of damages, if necessary. The effective administration of 

23(b)(3) will often require the use of the ‘sensible device’ of 

split trials. 

Id. (citations omitted); see also Arthur Young & Co. v. U. S. Dist. Ct., 549 F.2d 686, 690 

(9th Cir. 1977) (approving certification of “issues of liability of general application” and 

satisfies predominance as to both the collective causes of action asserted by respondents 

and the slightly narrower issue of duty and “breach” identified in the court’s certification 

order, as discussed more fully supra. 348 F.3d at 444-45 (“[W]e have no need to enter that 

fray . . . because, as we have demonstrated within, in this case Plaintiffs’ cause of action

as a whole against TPCM satisfies the predominance requirements of Rule 23.”). 
31

reserving individual issues affecting liability including, inter alia, “reliance or causation, 

duty owed to the individual claimant insofar as it may vary depending upon the status of 

that claimant, [and] knowledge of the claimant . . . as to the facts allegedly misrepresented 

or omitted”). But see Gunnells, 348 F.3d at 437 n.12 (partially decertifying class in case 

of misrepresentation claim involving twenty-three individual agents due to individual 

issues of reliance and multiple affirmative defenses requiring individualized inquiry but 

noting “proof of individual reliance need not overwhelm the common issues in every 

case”).

Therefore, notwithstanding the individualized assessment imbedded in 

respondents’ breach of contract claim, we find no error in the circuit court’s conclusion 

that the Rule 23(c)(4) issue certified, isolating the issue of whether WVAWC failed to

adequately maintain its facilities, predominates in the liability aspect of respondents’ 

collective causes of action. See Surnaik II, 247 W. Va. at ___, 875 S.E.2d at 185 (“On this 

record, we find no error in the circuit court’s conclusion that Surnaik’s breach of any 

applicable duties owed to the individuals in the class-defined areas presents at least one 

common question that predominates over other questions and that the question merits class 

action resolution.”).
32

We therefore find no clear error in the circuit court’s certification of a Rule 

26(c)(4) issues class in this matter.17 

IV. CONCLUSION

For the foregoing reasons, we deny the requested writ of prohibition.

Writ Denied. 

17 Because we reject WVAWC’s contention that the certified issue requires 

assessment of class-wide impact, we find it unnecessary to address the issue of superiority 

which was premised entirely on this argument.