CS 316157-A 04/20/2020

cdc.gov/coronavirus

How our facility is keeping patients safe

from COVID-19

• We are providing extra training for staff 

and education for patients about the 

importance of hand hygiene, facemasks, 

respiratory hygiene,and cough etiquette. 

Tissues, alcohol-based hand sanitizer, and 

trash cans will be provided in the waiting 

area and treatment area. Soap and water 

will continue to be available at all handwashing 

sinks and in the restrooms.

• We are monitoring all staff for symptoms of COVID-19.

We are instructing staff who have symptoms of COVID-19 (e.g., 

fever, cough, shortness of breath, sore throat, muscle aches, 

tiredness) to stay home and not come to work. 

• We are monitoring patients on dialysis 

and visitors for symptoms of COVID-19.

Call ahead if you have fever, new cough, 

sore throat, tiredness, muscle aches or 

shortness of breath. This allows us to 

plan for your arrival and take infection 

prevention steps to keep you safe.

Call us at: 

• We are prepared to quickly identify and separate patients 

with symptoms of COVID-19. 

All patients will be screened upon entry to the facility and 

instructed to continue wearing their cloth face covering (or 

offered a facemask, if available). Patients with symptoms of 

COVID-19 will be treated in a separate area or at a corner or 

end-of-row station, away from the main flow of traffic.

This may affect your chair location, treatment time or day, 

or you may need to be transferred to another facility based 

on symptoms or diagnosis of COVID-19. 

• We are training staff about proper use of 

personal protective equipment for 

COVID-19. 

You may see a change in the personal 

protective equipment (i.e. gowns, masks, 

gloves) that staff are asked to wear.

• We are continuing our routine cleaning and disinfection 

procedures as these procedures are recommended for 

protecting patients from COVID-19 in dialysis settings.

Any surface, supplies, or equipment located within the 

patient station will continue to be disinfected or discarded. 

We will ensure any surface, supplies or equipment located 

within 6 feet of an ill patient is disinfected or discarded.

• We are limiting staff and visitors coming into the dialysis 

facility. 

We are limiting non-essential staff entry 

into the dialysis facility by exploring ways to 

provide care to patients remotely (e.g., using 

telehealth options). 

We are restricting visitor access to only 

those who are essential for the patient’s 

care. Visitors will be screened for fever and symptoms of 

COVID-19 prior to entry. Visitors will be asked to wear 

their cloth face covering and limit their movement in the 

facility.

• We are encouraging patients and staff to share all 

questions and concerns related to COVID-19. 

Don’t be afraid to use your voice. It is okay 

to askstaff questions about treatment 

changes and waysto protect yourself and

your family. 

• We are staying up-to-date with the latest information from 

CDC’s COVID-19 web page: www.cdc.gov/coronavirus.

Thank you for everything you are doing to keep yourself and 

your loved ones safe. We will keep you informed about any 

new precautionswe think are necessary. Please feel free to 

contact us with additional questions. 

Our outpatient dialysis facility is prepared for the possible arrival of patients with coronavirus disease 

2019 (COVID-19). We are committed to keeping patients safe and are taking the following steps to 

reduce the risk of COVID-19 in our patients and staff: