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Securities and Exchange Commission

Office of Information Technology

SEC External Guide for Using Kiteworks Secure File

Transfer

The Securities and Exchange Commission

National Exam Program Washington, D.C.

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What is Kiteworks?

Kiteworksis a secure file transfer tool that enables you to send

and receive encrypted information to SEC staff members using

a special electronic mailbox. The functionality covered in this

guide is:

 Setting up a Kiteworks Account:

o How to register for an account so that you can send

and receive information securely with the SEC

 System Access:

o How to access and log into the system

 Multi Factor Authentication

o Multi‐factor authentication ‐‐ also known as two‐

step or two‐factor authentication ‐‐ provides an

extra layer of security by requiring a second

method of verifying your identity before granting

access. It ensures that the device you are using is

your own.

 Receiving Files:

o How to receive files from SEC personnel

 Sending a File(s):

o How to send email to SEC personnel with file

attachments

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Setting up a Kiteworks Account:

An SEC Employee must first send an email or file transfer from

their SEC Kiteworks account to your personal email account.

You will be prompted to access the message in Kiteworks. You

will need to create an account, and by default you will be

configured as a restricted user. The account will enable you to

send and receive information securely for 120 daysto that SEC

staff member.

Note: You must enter the same email address that you

originally received the invite from.

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You will receive an email. Click on Activate Account

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Type in your User ID & Password:

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You will be prompted with a Two Factor authentication box.

Check your email account you used to register with

Kiteworks for more information.

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The Inbox is now displayed.

Receiving Files:

When an SEC staff member sends you an email with a file, you

will be notified that you have files ready to be downloaded.

You can start the download by clicking on the Attachment link

within the email. You will be asked to authenticate.

Click the Download button to download to your designated

secure file repository. You may also click the top box to select

all files, and then select Download for all files.

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Sending a File:

You have the option to reply to the message sent to you, or

you can select the Compose button. In the To field, enter the

email address(es) for each Kiteworks mail recipient. Separate

each email address with a comma or semi‐colon.

Click on Add Cc or Add Bcc in the upper right hand corner to

add additional mail recipients, and then enter a Subject for

your message.

Click on Add Files, and select Upload Local Files or Upload

Local Folders. There is no size limit on files. However, there is

a 100 GB limit per folder upload.

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Browse to the file(s) or folder(s) you would like to upload.

Click Send once the message has been composed and the

attachment, or attachments, are uploaded.

If you placed a checkmark in the Send Me a Copy box, you will

receive a copy of the message.

If you delete a sent message, it will not delete the message for

the recipient.

Logging Out: Click on the Logout tab to exit Kiteworks.

Do You Need Help? If you need assistance using Kiteworks,

contact your SEC POC

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