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JEFHIEV M . HARPER 

F A A OFFICE OF REOIONAL COUNSEL 

1 iSOT Lrro AVENUE S0b"TH^^t.'5T 

R£hTON, WASHT'S'-GTON 98057 . -

TELEPHONE: (415) 227-21 fil ' 

FACSINflLE: (-125)227-1007 

OE^RTMENTO F 

:'RAMSPORTATiOi\' 

";JCKF1-OPERATIONS. 

m NOV 25 P 12-- 21 

ClSrrFJD STATES OF AMERICA 

OEPARTMEIST OF TRANSPORTATION 

OFFICE OF HEARINGS 

WASHINGTON, DC 

In the Martsr of: 

SkyWrst Airlines, Inc. 

F A A DOCKE T Not Assigned 

FAA Case No. 201 iNMOCiOOlO 

DMS No. F.AA-2031 -04«6 

FAA DOCKFTNox Assigned 

FAA Case No. 2011NM0600.T1 

DMS No. FAA-2011-0485 

Judge Rj chard C. Good win 

To: Sky West Airluif.% Inc. 

COMPLAIN.ANT'S FIRST RESPONSE TO RESPONDENT'S FIRST REQUEST FOR 

PRODUCTION o r DOCUMENTS AND OTHER DISCOVERY 

Pursuant to 14 C.F.R. § 53.220, and consisten: with Fcd.R.C.iv.?To. 26, 33, 34, and J**, 

the Administrator (Complainant) responds to Slc>'Wcat Airlines' (Respondent) Firft Request foi 

Production of DocumeotE and Otter Discovery. Complainant is aware nf and understands the 

continuing nature of his discovery obIiga.tinn. This discovei^' will be supplemented as nsceosery. 

•VVherc an objerdon is noted, but a substantive response Is provided, ths sub.-rtantive response is 

provided without waiving tba obiection. 

Requests forPrDdDctina 

REQUEST FOR rRODUCnON NO. !. I: Complniofint's case file bearine Case Nos. 

2011NM060010 and 2011NM0600! 1 in their amiret>-, including. b-Jt DOI llmitftd to, items of 

proof, exhibits, corrrspondance. Di«rror«ida. and aU oxbei docuroects contained rherein. 

Cas(^,.Ajyfi 1 ST RsspotiSE TO RMTOrapvr's i.si EEQUBST rof, IS-TREV M. HAR?E«. 7AA ArroRVFrf 

PnoBucTtw;or DocuMFjrrsyvTftDTHsn DitcovEc.y TiV. (*35)2j7-2isi: ?AJ(: {»TS)237.1C0? 

In the Ma3:r ef-SkyWeji Airlinaa, Inc. 

FAA Cste No». iDlOKMOSOOlO onfl ;0i0N.V(060O11 

. DJ^ISNoJ,FAA-20)•i-fMJ'i.>"AA-20))-04«5 

.^aje I or 14 
T/25/20 n 12.15 FAX 2024935142 Fftft QMS 

PHM? p«jE 63/2E 

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RESPONSE: Object tn the extent xhat the case file contains material protected by the 

fi.ttnmp.y work-product acdattomcy<Jicht privileges. The non-pdvilcgcd portions of th« file were 

previovisly provided on Marcji 30,- 2011, pursuani to Respondent's request nf Nlaicb 15, 2011. 

AdditionTil excerpts from Rcapondcnt'.s vStandard Practice 4100 were sub.icquETifly added to the 

file, attd nnr. pmdosfid. 

REQUEST FOR PRODUCTION NO. 1 2: AH documenta pertaim'np. to the allegations aet 

forth, ir. the. Final Notice of Proposed Civil Penalty Case NOE. 2O11NM0600I0 inid 

20nNM060011, which serves as the Complaints in this matter. 

.•RESPONSE: S«e response to RFP No. 1.1. Additionally, F,\AOrdcr21.,'50.3B and 

Advisory Circuki (AC) 12D-27E also pertain to the ailagaHons; those docuircnts are .tvailaisle to 

the public at htTp://wunv.f^«tov. 

REQUEST FOR PRODUCTION NO. 1.3: All dDcumects which Complainant intends to 

\itili;:c as exhibits at *.e hearing in this maiter. 

RESPONSE: See response to RF? 1.2. A detailed exhibit list vkiil be prrr^dcd prior to 

trial. 

REQUEST FOR PRODUCTION NO. 1.4; All statements and docuniKms pertaLiing to or 

concerning statements made to Complainant by SKVWEST. 

RESPONSE: Object, to the cxtejn that the request ancompaasc* attomR>' rates protected 

by the irttorney worlfrproduct or attomsy-clienT privileges. Object, overbroad. To the extent ih<; 

Requcsf encQirpasses statements made rrgarding ih£ allegations in this case, Cotnplaina.^t Is 

unaware of any statemoms made other than those piexiously provided (See RFP l-l) or ncade by 

Respondent's counsel during negotiationa. 

COMK-AET'S IXT RE<iK).'KITORESK)N»JVT'a 13T fteOUEITFCR 

PT<TnucTK»J oe DoctxEWTB A>o OTWIF. DDCOVIRY 

In 6ia •Mer.er of SkvWcn .'MrlineSw 'r c 

FAA Casz Nos. ?.OIOTJM060QIO and 3O10KM06OO1 \ 

OM: ^ MOJ. FAA-:0 1 ) -0486, PA.V2011-0<J1,1 

Pagj 2 cf14 

JEFTKET M. H>t?ER, FAA nrroassY 

TEL: (423) i:i-216l: FAX: [ilS) 327-1M7 
U/25/2011 12-.15 FAX 2024935142 Fhf, QWS 

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REQU'EST FOR PRODUCTION NO. 1.5: .4J1 statements, and documents pertaining to. or 

concerning statements made to Complainant by any employees or former fimpJoyee; of 

SKYWESTR£SPONSE: Object, to the extent that the request enoompassff"; attorney notes protected 

by the attomtry work-pioduct or jJttJmcy-clieni privileges. Object, ovcrbroftri. To the extent the ' 

request, encompasses statements cnadc rcjaicliiig the allegations ia this cajc. .tec RFP 1.4. 

REQUEST FOR PRODUCTION NO. 1.6: .All gtatemema and docuramts pertaining to, or 

cnnceming gtatcments cia<le to CQmpl;unant by any other person, nrm or corporation, concerning 

the manors alleged in Complaint 

RESPONSE: Object, overbroad. Complainant is not aware of any staiemftnts regarding 

the aUcgador^ in this case made by third piutics thai have not been previously prrvirled. 

REQUEST FOR PRODUCTION NO. 1.7: Resurocs, curricuhim vitne. and any and all 

writtcTi qualiCcations of all persons whom Complalnaat expects to utiliw as rxpTt wltnfisees at 

the hearing in this matter. 

RESPONSE: Complainarit doe.s not anticipate calling any expert vvitnes.ses at this time. 

REQUEST FOR PRODUCTION NO. 1.8: All documents pertaining to fects and 

opinions held by Conaplainanf s experts acquired or developed in anticipation of litigation and/or 

fbi the hearing in this m^rtcr. 

P.ESPONSE; Object, to the c^-reni that the request eccomFajscs artnmay notes protected 

hy the attorney work-product or attorney-client privileges. Complainant doc.'i not anticipate 

calling any expert w-itncsses at this time. 

REQUEST FOR PRODUCTION NO. 1.9: All documents reviewed by Complainant's 

expert in connection with the Bnticipated litigatior or hearing in this matte:. 

COMyLAj>»T'S 1 ST Pr-';?0HSE70 KiSSOWaWT'S l3T REOUBST ."OB 

Tr-aDiumys OP .COCUME>:TS AND OTH» , t>iicc'<ERv 

In n>e MaOBT of SkyWen Airlioci Inc. 

F.AA Case Kai. 201"JNVTiMCia]a and 20 IOVMO€0011 

DMS Nos. F/u!^20> 1-(W86, FAA-2011-0483 

?*Sc3ofU 

.IsTMtSVM. HAWTR . ?.\ A fiiTVTWHr-.y 

TELi (42J) ZZ7-IKJ1: PAX : t^I?) 227-10O7 
11/25/2011 12:15 FAX 2024935142^ FAA ^ DMS 

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RESPONSE: Object to tht^ p.xtent that the request encompasses attorney notes protected 

by the ?ittomey work-product or attnnicy-cliem prlviieges. Cotrrplainant iloes not anticipate 

callbg any racpen witnesses at this time. 

REQUEST FOR PRODUCTION NO. MO; All documents gcT\=ratcd by Complainant's 

experts in connection ^-ith the anticipated litigation oc hearing in this matter. 

RESPONSE; Object, to the extent that the request encompasses aftomey notes protected 

by the anomey wortc-product or attomry-clicnt prhileges. Complainant does not anticipate 

calling any cxpcn wimesios at this time, 

loterrogatoriex 

INTERROGATORY NO. 2.1: State the name, occupation, addr«iss atd telephone number 

of each person Conplaitiant intmds to call as a witness (irxluding b-jt not litnlted to expert 

witnesses) at the besxing. 

RESPONSE; 

Name . Occupation Address & Telephone 

Steven H. Allen 

Wendell S. GehrinR 

.Tntnes H. McKcnra, Jr. 

Yvonne C- Huynh 

Aviation Safety Inspector 

.A\'iation Safety rnspcctor 

Aviation Safety Inspector 

Aviation SaffeT>' tnspBctor 

CCMPl^i^HT's 1 ST Rp.VOSSF. TG RESPOMBiKT'e 1CT niQOSJT FOR 

FROC-CCTTCN OP nOCL-MENTS AND OnCK Ductn'ERr 

In ths Mnn«r of Sky W« i Ah-Hncs. Inc. 

FAA CM S MOJ. 201 ONMOlsnOlO iwJ IOIOKMO6OOI1 

DMS Nos. PA>>.-20! T-<MK<, FAA-20n-043; 

PageiofU 

Sky West CMO 

1020 N. Flyer W\' 

Salt Lake City, UT 84116 . 

(818)904-6291 

SkyWcst CMO 

1020 N. Flyer WT 

Salt Lake City, UT 84116 

(801)257-5100 

SkyWe„a C^^IO 

1020 N. Flyer \VY 

SaltLakc City. UT 84116 

(801)257-5100 

Sky Werrt CMO 

1020 N. FJycr WY 

lefTitv M. HAJ.TK, FA A ArroRtJCT 

TBL: (425) 227-3 rot; FAX: (aZJ) 227-1007 
11/25/2011 12-.15 FAX 2024935U2 Ff,f, 0\iS 

ftMM? F=aGE 06/25 ^"" 

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Jeffrey M. Reynold"^ 

Lynn Richards 

Aviation Safety Inspector 

Alr^'orthioess Technical 

Specialist 

INTERROGATORY NO. 2.2: Provide a brief sutemeot 

the testimony cf each witness. 

RESPONSE: 

Name 

Steven H. Allen 

Testimony 

.Salt Lake Cit>-,UT 84116 

(858) 502-98«2 

Sky West CMO 

1020 N. Fiver WY 

Salt Lake City, LT 841 Irt 

(858) 302-9852 

ANM-240 

1601 Lind Ave. SW. 

Renton,WA 98038 

(473) 227-2328 

reearding the siibirc: matter of 

^^^. .^llcn will testify to his count of baggage being off-loaded 

from Flieht 6573 in YatJopa Valjey, Colorado. Anticipate that 

Mr. Allen will sponsor the CLR ar>d ACARS documrars into 

evidence jf necessary. 

Wendell S-Gahrlnji 

.Tames H. McKenna, Jr 

Yvonne C. Huynh 

Jeffrey M. Reynolds 

Lytui Richarda 

Mr. Gchring will testify to his count of begga£c being offloaded trrnn Flight 44555" in Salt Lake Ciby-.Utah. 

Aotiripatfi that Mr. MoKenna will spnnwr the CLR and 

ACARS data for Flight 4659 into evidence if necessary. 

Ms. Huynh will testify to her count of baggage being off-loaded 

from Flights 6692 and 4g00 in San Diego, California. 

Anticipate that Mr. Reynold* will sponsor the CLR aad ACARS 

data for Fhghis 6652 and 4800 into <rvidence if oecesdary. 

Nlr. Richards will testify rrigarding ±e FAA sanction guidance 

and calculation of sanction. 

INTERROGATORY NO. 2.3: Provide copies of all document* Complainant Intends to 

offer into ei-ldencs as exhibits at the hearing. 

COMPuawj 1 rr RES?o2<5t TO Rr.jpoNDFNrr 11 sr RsqutiTFOR. 

PRominTON Cr DcXinwdVT? AM3 OTHER DiSCO'.'SS.V 

ID Ore Vijncr orsvyWen Airiinn. Inc. 

FAAC»eeMw, 20l0NM0<50OIrt anilOlONMOSOOn 

DMS Nos. FAA-3.01 \<Ut6, FAA-2011-048S 

PagtJc f l i 

TEL: (425) 227-2161; ?.*J{: (4? <) 227.1007 
11/25/2011 12-.15 FAX 2024935U2 

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RESPONSE: Sne response to Request for Production 1.3. 

INTF.RROOATORY NO. 2.4: For each expan witness Complainant intends to call ai the 

hearing, provide a brief statement regardine the gm'jnds for the opinion testiniony of each expert 

witness, and copi.c.'^ of any documents prepared or rcrviewcd by paid expert witnc."^.*. 

RESPONSE: Complainant does not anticipate calling any expert witncsse.'; as this time. 

Should this change, opposing counsel will be notified ?jjd ComplaiEent v.'ill produce documents 

J^ptopriatcly aa rcqucsted. 

ns'TERROOATORY NO. 2.5: If Complainant obtains fldditional document: not 

mentioned in rtsjnonse: to Request No- 2,3, above, SKY^'EST rccuests these documents be 

produced as expeditiously as possible. 

RESPONSE: Complainant ia aware cf the ongoing nature of a discovery reque^tt, and will 

provide supplcmenta) information as required. 

INTF.RR0OATORY NO. 2.6; If Complainant secures additional witnesses not 

mentioned in rc^onsc lo Request No, 2.1, above, SKYWEST requests a supplcmeirtary witness 

list and a brief statement regarding the subject matter of the testimony of each of tiic w»itnc.';.":R!!. 

RESPONSE; Complainant is aware of the nngoiag nature of a di.acovery request, and u.ill 

provj.de supplcmsr.tal infoftnation as required 

Requests for Admissdon 

REQI.TEST FOR ADMISSION NO. 3.1: ADMIT that Sky West Airiin.cs' Weight and 

Balance Operations Manual. Standard Practice 4100, has been reviewed and approved by the 

FAA for usf. in ?J.l Sky West operations and was in cfifect as of the dates of tho aJJcged Aiolations. 

RESPONSE: Admit 

CcMK-nnT'x 1ST asspoNSEToRiaiOb'P&rr'.'s 1ST RBJUESTCOR 

pROEVCncS Of IKKVflECtn A^TO 0TK5 « DtSCOVEny 

Truhc Mts a of .'^Vy Wrs-. Airlines. Inc. 

P.'^'^CsieNot. aOlOSMWOOlOavJ2O10NMO6OO11 

I>M3 N«j.. F.\A-:on-04ji«. 5AA-a0( )-0.485 

PaeeOcfl i 

rE!TR£y M. HARFSR. FA A ATTO^KEY 

TF.T.: (12i)227.I16)i.FAX; (425) 227-Iflnl 
11/25/2011 12-. 16 FAX 202<\935^(V2 Hi\ 

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REQUT:ST FOR ADMISSION NO. 3.2: .ADMIT xhat none of the aircrafl in the subject 

flights exceeded the maximum takeoff weight for the runwa:,- of use. 

RESPONSE: Admit 

REQUF.ST FOR ADMISSION NO, 3.3: ADMTT that Sky West Airlines' Weight and 

Balance Operations Manual, Standard Practice 4100. provides guidance and inrtruction necesaory 

for flight crew and Cu-'^Timcr Sert'lce personnel to complete wcipht and balance calculations, the 

Cargo Load Report (CLR), .=<nd the Load Manifest. 

RESPONSE: Admit. 

REQUEST FOR ADMISSION NO. 3.4: .^D^^T that Sky West Airlines' Weight and 

Bakncc Opcratians Manoal, Standard Practice 4)00, provides wdght and balance information 

sufficient to cn.^Jre 5afc aircraft operations. 

RF.SPONSE: Deny. In addition to the information contained in Standard Practice 4100, 

an accurate essr.ssmeni of the aircraft'a payload, including baggage, cargo, and passcnfliers, is 

required to ca^urc safe aircraft operations. 

REQTJE-ST FOR ADMISSION NO. 3 i: .ADMIT that for the aircraft types aad airports 

utilized w the flight p.ll«ged in the Complaint, and with the airrraft loads, flight crews, f jel, 

passengers, and baggage recorded In the flight releases for the flights in question, any errors in 

load manifest calculations, producing a weight error of lesa than .^00 pctmd;, results in: 

a. No change in aircraft performance; and 

h. A np.arly negligible change in aircraft center of gra-.ity. 

RESPONSE: Deny. The FAA believes th«re wo'ild be a chango in aifcmfl performance, 

although that cbtuigc may be ''neaTly negligible." 

CoMPunJT't ] ST RSSMNSE TO RMWKDBNT'S I ST REQUEST TOR 

PHOO'JCTjOM •» D0CJ>^EMS AND OTHEil DlSOaVSRV 

7n iJie Maitef ef SWyWcBt Airlinot, Inc. 

- AA COM Mos. 3O10NMO6OO1O and 2010NM05nOU 

DMS H»j. FAA-20H-Ot54. FA4.2011-0-1S* 

JEFTWr M. HASHES. FA A ATTCRS'HV 

TEt; (474) v.l.llol ; FAX: (4iS) 227-1007 
11/25/2011 12-.16 FAX 2024935H2 

li/ie/2all 11: S."? a23227iea7 

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REQUEST FOR ADMISSION NO. 3.6; ADMIT that load manifest eirors do not ai^-ays 

result in a heavier than planned aircraft, thar. in some casts the aircraft may be lizhter than 

plannedFXSPONSE: Admit. 

REQU'EST FOR ADMISSION NO. 3.7: .ADVflT that Sky West has bean F.AA-approved 

to use the foUowjne; standeffd btggagc avciigc v.cights in its Weight and Balance Program; 

- iO pounds 

(baggage weighing mora then 

fA pounds but less than 100 

pounds) 

Standard checked baggage 

Heavj' checked ba^flajj;c - 60 pounds 

Planeside loaded/carry-on ba^gaRc - 30 pounds 

Carry-on baggage and/ot personal 

item stowed in aircraft passenger - 0 pounds 

cabin 

Non-luggage baggage (standard) - 30 pounds 

Non-Iuge:age baggage (heavj-) - fiO pounds 

Ticketed cabin bagjage (sijmmer) • 82 poi.mds 

Ticketed cabin baggage (winter) - 87 pounds 

RESPONSE; Admit. 

REQUEST FOR ADMISSION NO. 3.8: ADMTT that FAA AC 120-37, Chapter 2, 

Section 1.200(a), sutes; "...di&brences beUvcen the actiiril weight of passengers and hags and the 

aitrage weight of passencers and baja can occtir when u.'sing ^vnage weights." 

RESPONSE: Admit. 

REQUEST FOR ADMISSION NO. 3.9: ADMIT that it Is technlcaib' possible to have the 

correct total cargo weight even if the number of baggage [sic] contained in the CLR is incorrect. 

RESPONSE: -Admit. ' 

CcusFLAnrri iS7RisrcNSEToRS!m>.T>3.T's 1ST REQUEST FOR 

PRQ0UC7I0)J C? D0CXV«N7S .-JtD OnER DBCOYERT 

In Ills Maarr of SkYWest AlrtlBcS. Ir.c. 

F A A CiSC Nos. 2ninNMO60!310 anil 1010^'M060011 

DMS Kcc f AA-IOI1-04S6. FAA-20J I.0c95 

PegeSrfjH 

.'I3TRFV-M. HARPER, FA A ATnoaKiY 

TG-: («5 ) 137.2141; FAX; (435) 237-1007 
11/25/2011 12-.16 FAX 202A935U2 

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REQUEST FOR ADMSSION NO. 3.10: ADMIT that during the subject Flight 6573, 

from DBN to HDN, all chcckerl b^gags was loaded into the aft cargo bin. 

RESPONSE: Admit.. 

REQUEST FOR ADMISSION NO. 3. U: ADMIT that during taksoft an additional 120 

pounds would not cause Flight 6573 to exceed the roeximum takeoff weight limit of the runway 

in use, 

RESPONSE: Per nhnne conversation with counsel frn- Respondent hsid on October 31, 

2011, the question should n:ad -for the nma'ay in use." With that claiificatior, Admit. 

P^QUEST FOR ADMJSSrON NO. 3.12: ADMIT that rhe subject Flight 6573 v.fis a 

minimum of 1,300 pouT>d.i below the maximum takeoff weight limit for the nmway in use. 

RESPONSE: Deny, According to Respondent's produced documentation prepared by 

Mr. Carl Salamonc, the aircraft was 1,304 pounds below maximum takeoff weight for the 

runv^'ay in use—-as ca]cui;rfr/l, by the crew', \^'bich the FAA alleges did not account for two heavy 

bags. The F,AA believes that propcriy accounting for those two bags a-i required by Respondent's 

Standard Practice 4100 would hav<r. resulted in a takeoff weight that would, at best, be 1,244 

pniinds below the maximum takeoff wright limit for the runway ia use. 

REQUEST FOR ADMISSION NO. 3.13: ADMIT thatdurir»£ the subject Flight 6573, the 

vifpty of flight was ro.einlained as all operartors fell within the manufecturer'.-! operating 

em'dope. 

RESPONSE: Deny. The F.AA is without sufficient information or jmowlodge of the 

operation of Flight 6.573. 

REQU'EST FOR ADMISSION NO. 3.14: ADMFT that durine the .subJRct Plight 4659, 

.from BIT. to SLC, all checked baggage wa.'^ loaded in'ij the aft oargo binCOMI-L.,I>n"5 1 ST RESPOVSS TO RESSOHDEWT'S IdT REQ'JHT TOS 

PROt3umr;>; cff DOCOMEMIB AJ O OmEn DiicovExy 

IB the X'.incr of SkyWcji .Ajrlina, Inc. 

FAACBJCNos. iOloNMOSOOlOaadJOlOVMO^OOJl 

DM.-? Nos. FAA-30.U-O48i, FAA-2011-04H3 

Page 9 of 14 

JBFFR.TI'M. H-^JUT*. FA A ATTOR>JEY 

TEL; (425) ;27-21fll: .^AX: i^li) 237-1007 
M/25/20A1 \1:\Z F^X 202A935U2 F^f, m 

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22 

33 

24 

3S 

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37 

28 

29 

30 

,11 

72 

33 

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37 

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RESPONSE: Admit 

REQU'EST FOR ADMISSION NO. 3.15: ADMIT that the subject Flight 4659 is alleged 

to have had an fiddrtioaal 60 pounds in luggage not listed on ihp. CLR.. 

RESPONSE: Admit. 

REQUEST FOR ADMISSION NO. 3.16: ADMIT that the subject Flight 4659 wasa 

minimum of 3,200 pounds below the maximjm runwaj' xakeoff weight. 

RESPONSE: Deny. Accorditig to .Fj^^pondsnt's produced documentation prepared by 

M I. Car] Salamone, the aircraft was 3.213 pound.? 'odow maximum takeoff weight for the 

runway in u ^ — as calculated by the ciew, which tnc F A4. alleges did not properly acco'int for 

tv(,'o heavy bags. The ?J\ A believes tbat properly aocountine for those tuxi bags as required by 

Respondent's Standard Ptactice 41.00 would have resulted in a rakro,ffv/eigbt that wxiuld be 

3,l'i3 pounds balow the maximum runwBy takeoff weight. 

REQUEST FOR ADMISSION NO. 3.17: .\D.MIT that during the subject Flight 4659, the 

safety of flight was maintained ea all operations fell within thic manufacturer's operating 

envelope. 

RESPONSE: Deny. The FAA is without sufScicrrt inforfTjatinn. nr knowledge of the 

opeiTrdon of Flight 4659. 

REQUEST FOR ADMISSION NO. 3.18: ADMU that duting the subject FUght 4S0O, 

irom L.<X to SAN, all checked baggage was loaded into the afl cargo bin. 

RESPONSE: Admit, 

RE-QUEST FOR ADMISSION NO. 3.19; ADMIT that the subject Flight 4800 is alle£;ed 

to have had an additional 120 pounds of luggage not listed on. the CLR. 

P^SPONSE: Admit. 

CoMFlACT'! 15T Rej?OK'« 73 RUfOMODJT" S 1 ST RXOUtST TOR 

rHODUCnOJ* OF D0CWV2NTS *XD iDTKER DaODVSRv 

In die Krtlcr <jf SV^-Wtat Airl^.s.s Inc. 

P^j< C«« No5.201 OKMOeoo; 0 and 201 ONMoftfini \ 

DM.'5Nos. FAA-3011-O«S.FA-'^.20:i-04?i 

Pago 10c.«"U 

«F7REY M. HA?JER, f^\ ATT0.V(EY 

TEL: (42^) 227.:irt1; PAX ; W.'. ) 7.17.)00 7 
11/25/2011 12-. 16 FAX 2024935342 Hf. 

0\^S 

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REQUEST FOR ADMISSION NO. 3.20; .ADMIT fhi^t the subject FhRht 4800 ^^(^ a 

takeoff weigJit in excess of 2200 pounds .bsJow the maximum nmway takeoff weight. 

RESPONSE: Adiait 

REQL^EST FOR .ADMISSION NO. 3.21: ADMIT thai the additional weight alleged by 

the FA A on subject Flight 4800 wmjld not have oaused the subject aircraft to exceed tte 

ma-xinrum takeofif weight limit for the ruirway in use. 

RESPONSE: Admit. 

REQUEST FOR ADMISSION NO, 3.22: ADMIT that during the subject FlieM 4800 the 

.safety of flight was n«intained as all operations fell vrithin the manu&cturer's operating 

ca-*.-ciope. 

RESPONSE: Dc«y. The PAA is without sufEcienr. iofonnaiion or knowledge of the 

opcraxJon of Fli.ght 4800. 

REQU'EST FOR ADMISSION NO. 3.23; ADMIT thsi during ttie fubject Flight 6692, 

from LAX to SAN, all cherkrdbaggage was loaded into the aft cargo bin. 

RESPONSE: Adtni--

FJ.QUEST FOR ADMISSION NO. 3.24: ADMIT that during the subject Flight 6692 the 

safety of flight was maintained as all operations fell with.irj ±& manufacturer's operating 

envelope. 

RESPONSE: Deny. The FAA is without sufncirot in.fonnatlort or know)cd£«r of the 

opeiailon of Flight 6692, 

REQUEST FOR ADMISSION NO. 3.25: ADMIT that the subject Flight 6692 had 270 

pounds less cargo actually present than reported on the aircraft load manifcst. 

RESPONSE: Admit. 

COMHADT'S IsrRtiWNsr.ToFBroNDsrTr'B irrRto'-isTfOR 

PROOUCTION OF noan-mTi MJD OT!!Ea.VhKova.r 

In Ihe Matter of Sky Vcjt AirHocs, Jnc, 

7.W C«c Nos: 201ON\!nF0D10 and 2O1ONM060011 

DMS Noi. FAA.2011 .Oi?e. F>j\-2<l J) -O^tS 

Psig« 11 of 14 

rtPrnsY M, HAR?ER. FAA ATTSB^IEV 

m . : ("1:3) 2I7.71f 1; FAX: (US) 227-1007 
lA/25/201-\ A2-.16 FAX 2024935A<\2 

li'io ; .iVJii ii;j ^ 4252271907 

H^ ^ m 

/•iNH? 

IM^) b2£ 

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REQU'EST FOR ADMISSION NO. 3,26: ADM T that FA.A AST WendeU S. Gehrini's' 

Novem'ocr 22, 2010 wrinen statement that the actual wxight and balaiv* of Flight 4^59 uas in 

error by 60 pound.s is based solely on the standard average weight of hea\'y bags and does not 

necessary reflect the cxaa. wfighi of Flight 4659. 

RESPONSE: Admit 

REQUEST FOR ADMISSION NO, 3,27: ADMIT th;d under AC 12C-27E an operator 

may choosr to use one wajght for a fleet or croup of airezaft for establishmi'Ki of the aircraft's 

operational empty xjTEight if the weight and CG of each aircraft is within the limits stated in said 

AC. 

• RESPONSE: Deny. An operator may tise a fleet weighing progmro under .ACl 20-27E, 

Chapter I. Paragraph 103.b.; an operator may noc arbitrarily choose one wcit^ht for the fleet 

RF.QUEST FOR ADMISSION NO. 3.25: AD?'trr that under ,Sk>'Wcst*s W&B Manual, 

heavy bngs a-r considered any bag that weighs noore than 50 pound-s pod Ifss than 100 pounds. 

RESPONSE: Admit. 

REQUEST FOR ADMISSION NO. 3.29: .ADMIT *h.-t Onfer 2150. 33, PAA Compliance 

and Enforcement Prograri, Chapter 7., Sanction Guidance Prlir.iM, Paragraph 6.b., General 

Sanction Guidance, staifis that 

Simply adding up the: individual penalties for each violation could 

result in coropcundint a. .•wnption in a disproportionately harsh 

manner for the conduct involved. 

RESPONSE; Admiit. 

REQUEST FOR ADMISSION NO. 3,30: ADMIT that Order 2150.3B, FAA Compliance 

and Enforcsmem Program, Chapter 7., Sanction Quidanoe Policies, Paragraph 7.b., Limitations 

on Total Civil Penalty ."jnounts for Kumcro^ja Multiple Violations, clause (I), states that 

COMPLAINT'S 1 ST Rgapowa TO RaspcNDEyrs! rr •SBQtTST FOR 

?R0IA.Trn0N OF ID0CUMENT3 AND OrJStD3tCO\SlV 

In the Matter of SkyWaj; Airlines, Ire. 

F,\A Case Nos. 201OJMCW10M and 7X110NW060011 

tTMS Not. 3:AA-20 1 l-WW, FAA-20n-0485 

PB^elJof H 

JEFFREY M . HA»?J , ? A A .^XTOCTIKT 

T7X: <42J) 277-71H1: FAX; (425) 227-1007 
11/25/20AA A2.A6 F ^X 202<\S^5A<^2 H ^ 

±^i I'jj ^Kil iirVbJ 4252571367 

m 

ANM7 'AR ^ t<J,'25 

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• In aa average n^p. im/olviiig numerous inadvertent, Tr.ultiplc 

violations resulting from a single act or omiisaion, >hat is, noi one 

that is covered by chapfw 7, .subparagraphs 7,c. or 7.d., the total 

civil penalty for tho multiple violations ordinarily fiillK within the 

ranges provided in either Figure 7-1 or 7-2. The group 

cUsslflcations are defined in part I of Appendix B. 

RF.SPONSE: Admit. 

REQT.rEST FOR ADMISSION NO. 3.31: ADMIT that Order 2150. 3B, FAA Compliance 

and EofbrccmCTii Program, Chapter 7., Sancti,on Guidance Policies, Paragraph 7.b., Limitetio.Tjs' 

on Toiil Civil Penalt)' Amounts for Numerous M.ultip,le Violations, claus.'s (2), states; 

The term isolated in Figures 7-1 ,Vid 7-2 typically describes e 

single instance of an employee's f^rilvrs to folloiw a stat-Jtory or 

regulatory requirement, contrary to the company's own practice or 

proccQUTG. A case may involve a number of i^olaied and tmielated 

violaiions. Each group of the multiple violttion."; resulting from 

each u:olated violation ordinarily ia subject to the isolated, 

inadvertent ranges l? Figures 7-1 or 7-2. 

RESPONSE: Admit 

REQUEST FOR ADMISSION NO. 3.32: ADMIT that Order 2150. 3B, FAA Compliance 

and Enforcement Pmpram, Chapter 7., Sanction Guidance Policies. Paragraph '.r.., PenaJdcs 

Outside the Ranges, Clau.se (1), Penalties lower than the ranges, states: 

It ma>' be appropriate to select a dvil penalty amount below the 

ranges in Figures 7-1 or 7-2 if the degree of culpability is minimal, 

the degree of potential hazard is extremely low, and there are no 

other aggravatins cirounistances. 

RESPONSE; Admit. 

Dated this 10th day of November, 2011. 

'.^ ^ 

Jef&cy M, Harpe r 

F.AA Attorne y 

CCMM.A.'NT'* l5TR33WN5ETORE5,l'CiNDENTS ISTJlECVSITFCB 

Pp-Di;vc:naN OF nOCLiMEKTS AJO OTJJEI DISCOV^BV 

In the Matter of SkytU4.1I Airlincj, Inc. 

FA.A Oa t No5.2oio>JMO«ooio and :oi(rN"Mn6[)oi i 

DMS Not. F,A.A,<01 l-OiS«, FAA.2011-04«S 

Page 1J of 1.^ 

fEPFREY M. HAKTB;. VA.'I AnoRSir 

n;t : (iJ.7)227.2:Cl: FAX: (425) iJ7-70O7 
AA/25/20AA A2-.A1 FAX 2024935A'\2 Hf. m 

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CERTtFlC.ATF, OF SERVICE 

I hf:rcby certify that the foregoing Complaint's 1st Responea to Respondent's 1st Request for 

Prodiicticn of .Docurcenis and Other Discovery has been served vis. ficsimilr and Certified 

Mail -• Return Receipt R,e<|uestcd this date, to the foliowlng: 

The Konorable Richard C. Goodwin 

Office of Hearings, M-20 

1200 New Jersey Avenue, S.E. 

East Building Ground Floor, Rm £12-320 

Washington. D.C. 20590 

TEL: (202)366-2139 

FAX: (202)366-7536 

Attn; Hearing Docket Clerk. AGC-430 

WDbur Wright Building - Suite 2Wl 000 

Federal Avittion Administration 

800 Independence Ave, SW. 

Was'iiington, DC 20591 

FAX: (iO?.) 495-5142 

Todd fimcrsoD, Esq. 

Sky West Airlines 

444 3, River Road 

St, George, UT 5^4790 

TEL: (435)634-3.530 

F.AX: (435)634-3505 

Michr^l Du'orkin, Esq. 

Michael L. E>workin and As.'sociaies 

465 C>ilifomia Street 

San Francisco. C.A. 94104 

TEL; (415) 4-^1-2500 

FAX; (435)421-2560 

DATED this 10th cav ofNovember, 2011. 

MOIFAIR CHIN 

Office of Regional Counsel (ANM-7 ) 

Pedeial Aviation Admitiistitttion 

1601 Lind Ave. SW 

Renton. WA 98057 

(425)227-2160 

COMW-t.^T's 1BT RBsroSlI TO RESPrrsT)F>n's 1ST RSQUErr 707. 

PROIJUCTISTI or DoiTOMTjrts »>JD OTHER DISCOVERY 

In ihc y^Kxa M SkyV»'sii Airlift*!, Inc. 

FAA Caaa >Jo». 20 J ONN-tOSOO 10 anC 201 mf\iC6(K 11 

DMS No3. FAA-Sai J.04>t<;. FAA*2on-0.1,"!5 

?£ije 14 of 111 

rEFFRUY M. H.iJUER, FAA ATTOKbCCY 

TO.: (425)227.31^1; FAX: (425) 227-1007 
AA/25/20AA A2-.AI FAX 202'\935A(\2 

•fJVjylVlE©? 

n^ 

x i t xtt ^ j^aj . 1 ^i : ^ ^ nNM7 

^ m l<hf\lC« )> 

P^GS 16/2 5 

s«a#fes?. 

ACRONYMS AND DEFINmONS 

STANDARD PRACTICE 4100 

Page: 2-1 

Revision: ORJG 

Date: 01 APR 10 

Paragraph Psge 

1. Acronyms - AC 120-27 (currsint edition) > _ : 2-1 

2. Definition* - AC 120-27 (current edillon) „,„„ „ 2-3 

1. Acronyms-AC 120-27 (currant edition) 

A. Acronyms commonly ueed: 

1) AC r Advisory Circular 

2) fiJC - Aircraft 

3) ACARS - Atrcfsft Communications Addressing and Reporting System 

4) AD J T/O - Adjuetad Takeoff 

5) AFI S - Automated Flight Information System 

6) AF M - Aircraft Flight Manual 

7) AF S - Flight Standards 9enm:e. 

8) AFT - Rear 

S) A P W - Average Pafisangar Weight 

10) ASAP - Aviation Safety Acdon Program 

11) BEW - Baaic Empty V^Hght 

12) BOW - Basic Operating Weight 

'13) BST - Basic Station Training 

14) CB3G-Tlr*:eted Cabin Baggaga 

16) CFR - Code of Fsden*! Regulations 

16) CG - Center of Gravity 

17) CLR - Cargo Lead Report 

IB) CMO - Certificate ivflanagemQnt Office 

19) COMAIL - Company Mail 

• 20) COMAT - Company Materials 

?1) CRJ - Canadeir Regional Jet 

22) CS - Cujtomer Service 

23) CSA - CuKtomar SeiviCd Agent 

24) CST • Certified Ststion Trainer 

25) CSIEP - Customer Service Internal Evaluation Program 

26) CTC - countsr-to-Counter 

271 DASH - Delta Air Lirrsa Spaoial Handling 

28) DO/HM - Dangeraus Goods/Hazardous Materials 

29) DLC - DaRa Connection 

30) DOD - Department of Dflfanee 

WEIOWT ANO BALAMC E OPFRATIONS MANUAJ. CHAFTCR 2 ACROVin*? AND D&FIHSVOUS 
U/25/20AA A2-.A1 F KX 

i l l It l iUi i 

2024935AA2 m U \1 

iss-o P^ee i7''?.= 

SiiyWsst ACRONYMS AND DEnNIT10N.<!; 

STANDARD PRAr.TlCE 4100 

.='fl3e: 2-3 

Revision: . OPJG 

Dane: 01 PPH Vj 

31) EM6 120-Eriibraor Braeilia 

32) EWCG - Empty Weigh! Centpr of Gravity 

33) FA - Flight Attendant 

FAA - Federal Aviation Administration 

FAR - Federal Aviation Regulation 

FC3P - Fuel Curv6 Boundary Plot 

FFDO - Federal Flight DecJc Officer 

FUFO - Flight jnttjrmation 

FV-D - Forward • • 

GR3 - General Reference System 

lATA - International Air Transportation Association 

lEP - Internal Evaluation Program 

lOSA - International Air Transportation A.'isodatlon (lATA) Operational 

Safety Audit 

IT - Information Technology 

KM - Krowlftdgif! Management 

LEO - Law EnTorcement Officsr 

MAC - Mean Aerodynamir; Chord 

MCD - Main Cabin Door 

METW - Maximum Enroute Takeoff Weight 

MFPTW- Maximum Right Plan Takeoff Weight 

MLW - Maximum Landing Weight 

iViOD - Manager-On-Duty 

MTOW - Maximum Takeoff Weight 

54) MZFW - Maximum Zsrc Fuel Weight 

66) OEW - Opc:rritional Empty Weight 

OJT - On-the-job Training 

P'CFA - Passenger CRtrylng Firearm (LEO) 

PIC -• Pilot-ln-Command 

P(N - Passenger Index Number 

PIT - Passenger Index Table 

PMRTW - Planned Maximum Runway T^keoiT Weight 

SAI - Safety Attribute inspection 

SP - Standard Practice 

SPD - Small-ParJcage Dispatch 

SPS - Small Package Shipment 

TOW - Takaoff Weight 

UAX - United Express 

UTC - Coordinated U^^e^Ml Time' (GreenwJKh Mean Time) 

34) 

35) 

36) 

37) 

38) 

3S) 

40) 

J1) 

42) 

43) 

44) 

45) 

46) 

47) 

48) 

49) 

50) 

51) 

52) 

53) 

.^fi) 

57) 

58) 

59) 

60) 

61) 

62) 

63) 

54) 

65) 

6<5) 

37) 

38) 

WEISHT AND DALANCe OPeRATIONS MANUAL CHAPTK H 2 ACRONYMS AND DEFINITIONS 
AA/25/20AA A2-.AI F ^X 202<\9S5A<\2 

ll/ie.''?^!,! l.t:35 3352271037 

n\ m 

AJJH" 

^ 

»ym?>t. 

TEMPORARY REVISION WftB 10^5 i Png^ i of 2 

WEIGHT & BALANCE OPS WANUAL SP 4100' Oste: 03 NOV 10 

DEFINITIONS . BEW, BOW 

• INSERT TR W&B 10-3 FOLLOWING PAGE 2-2 IN CHAPTER 2 of the Welcht ft 

Balance Operations Manual SP 4100 and retain until O-ie manual is revified. 

2. Definitions - AC 120-27 (current edition) 

A. Definitions - A complete undersvandtng of the tenns applicable to loading of a 

SkyWest aircraft is imperative. 

1) NO CHANGE 

2) • N O CHANG E 

3) NO CHANGE 

4) Basic Empty Weight (BEW)-The BEW includes the weight cf the 

airframe, pcwerplant, installed equipment, tii:ed balldct, 'Trapped" fuel, oil 

and fluids such as hydraulic fluid. 

5) Basic Operating Weight (BOW) - The airrxafl BEW plus the tf/olght 

of cr^wmembers, dry stores, and beverages, computsd using averagfi 

weights. This figure does nnl inchide fuel, passengare, ballast, or cargo. 

[NO FURTHER CHANGES] 
n/25/20A A A2-.A7 FftX 202^935112 F^J>, :, ^\\l -, ' ^ ^ 

^*yMfe ^ ui/^.^-i'^'^'^f' ^ REVISION W&B 10-5 Pao.- . , 

, J^-.tPff.-. WE»OHT.BA,ANrp OPS MANUAL sg.joo^::..!^:,^ ^ 

INTENTIONALLY LEFT BLANK 
/25/20AA -12-.A7 FftX 2024935A'i2 Fhf. OWS 

»«1.' 

^ ^ 0/D25 

pus ^ 2t)/3£ 

s*)*«fe*f. 

ACRONYMS AND DERNmONS 

STANDARD PRACTICE 4100 

Page: ?-3 

Revision: ORIG 

Dote: 01 APR 10 

Refer t o TR 

W &B 10-5 

69) 2FW - Zero Fuel Weight 

2. Definition s - A C 120-27 (curren t edition) 

A. Definitions - A complete understanding of the tenns applicable to loading • 

of a SkyWesf aircraft Is ImperHtive. 

1) Average Passenger Weight (APW) - Average passenger weight."; 

are established and are contained in this manual. APW includee the 

paeeenotr weight and the weight of pfrrsonal iteme and carry-on Items 

carriad inta the aircraft passenger cabin. 

2) Baggege/Cnrga Compartment Loading Chart - The bflgg«ge/cargo 

compartment loading riiart on the load manifest .Indicates the minimum 

and maximum cargo bin/pit loads allowed for proper distribution of 

baggageand cargo. 

3) Ballast - Items placed in ^ e cargo bin/pit of an aircraft wtien required for 

weight and balance, purposes (a.g.. sancib3igs, ballast plates, or other 

approved Items, such as COMAT when sandbags and ballast plates are 

nol available). 

4) aaaic-Empty Woight-^BEW)- Tho airoraf^ empty weight, adjusted fnr 

VttfiB^nws,iqct3ndard itemo;. 

5) Basic Operating Weight (BOW) - The aircraft ©wp^ weight plus the 

weight of crewmembers, dry stores, and beverages, computed using 

average'Weights. TMs figure' does not include ftjel, passengers, ballast, 

nr cargo. 

6) Cargo - Cargti refers to everything canried In the carpo bin/pit nf the 

aircraft. Cargo includes baggage, cargo, ballasl. mobility* aid devices, and 

Company malerial (COMAT). Also induries live animals and Dangerous 

Goods/Hazardous MateriaU (DG/HM) as subcategones of the above. 

Addifional cargo Information is located in Company Mail (COrulAr and 

COMAIL) SPeQi l and Ground Operafinna Handling of AirCargo SP 

6913. 

7) Cargo Load Report (CLR) - Form used by CS Ground Operations 

personnel to record baggage count (pieces), cargo weight, and types of 

(terns loaded as cargo for all fUghts. 

8) Cargo Weight - Total weight of ad freight, CTC/SPS, COMAT/COMAIL, 

ballast, and other miscellaneous cargo Items loaded in the forward and 

aft cargo bin/pHs of an aircraft Baggage weight le not included as part of 

"Total Cargo Weight" on the CLR. 

9) Carry«On Bag - A bag that a passenger carries onboard that is Included 

in the passenger's weight allowance. The bag must be of a size and 

shape that allaws for stow?«ge under the pa&senBsr seat or in an approved 

storage compartment. 

10) Center of firavity (CO) -A point atv/hioh the noie heavy and tail heavy 

momerjts are einsicdy aqual In magnitudR. The center of gravity of an 

aircraft is a flexible location within the airframe that must remain w\h\n 

specified limits. The fonward and rear limits of the oenier of gravity are 

defRflnfned by the FAA, 

WHffiHT AND BAUkNCt OPERATIONS MANUAL CHAPTER 2 ACRONYMS AND DEnNmONS 
A/25/20AA A2-.A7 F ^X 202A935142 

Ff> ^ Q\^^ MtVf«. 

liWi PARF 21/2 5 

ACRONYMS AND DEFINITIONS 

_STANDARD PRACTICI? 41OD 

Page; 2-4 

Russian: CKiC» 

Dale: 01 APR 10 

11) Certificated Weight and CG Limits - Weight and center of gravity 

(CG) limits are established at the time of airerafl certlf.catlon. They are 

specified in the applicable Aircraft Right Manuel (AFM). 

12) Checked bags -.Thass bags placed in the cargo bin/pit of the aircrafl. 

This includes baga that are too large to be placed in the /sircnaft passenger 

cabin or those bags that are required to be carried In the cargc hin/prt 

by regulation, security program, or company paiicy. For Items checked 

planesirls, see the definition for Pianeslda Loaded Dags. 

13) Chord - In reference to aircraft, ch6rd refers lo the" distance betv,'aea the 

leading edge and trailing edge of a wing, bcrtzontal stabilizEr, or vertical 

stabilizer, measurftd in the diraction of the nomril airflow, 

14) COMAT - Company material such ^s Inter-offica correspondence, aircraft 

supplies, etc. 

15) Counter-to-Counter (CTC) - Cargo shipped as Small PacJcage Dispatch 

(SPD) or Delia Air Lines Special Handling (DASH). 

16) C9 Agent (CSA) - Customer Service above wing employee (tickat 

counter, gate) 

17) CS Ground Operations Agent - Customer Service belovy wing employee 

(ramp). 

18) Curtailment - Creating en nperational loading envelope that Is more 

restrictiv*" than th& manufacturer's CG fin\,'elop8, to ensure the aircraft 

Is operated within limits. Curtailment typically accounts for, but is not 

limited fo, In-flight movement, gear and flap movement, cargo variation, 

fuel densHy, fuel Pum-off, and seating variations. 

19) Datum - A point designated by the manufacturer of thr. airframe, often the 

• nose of the aircraft, from which linear measurements are taken in order co 

compute the balance of the aircraft. 

20) Dispatch Relaase - An authorization hmm a cerjfiad aircrafl dispatcher 

to operate a flight. 

21) Empty Weight Canter of Gravity (i^GG) - Computed with the aircraft 

In Its empty weight condition and is an essential pan of the weight and 

balance record. 

22) Fuel Curve Boundary Plot (FCBP). A point that Is plotted on a menusl 

lo«d manlTaet that indicelas v/hen aircraft CG falls in ths most forward 

allowable tnlerance (Area A) (ZFW + 4000 lb and ZFW index -2.^). 

23) Fuel Weight - The total wp.ight of all fuel onboard and/or added. An 

average wfiight of 6,7 lb per gallon of jet fuel Is used in computing all 

fuel weights. 

24) Heavy Checkod Bags - Any b»g that weighs more than 50 lb but less 

than 100 lb. Bags that a,-e 100 |b or more are nonsidered cargo. 

25) Kriowledge Management (KM) - Delta's information reference system 

acceBsed via DelfaNet (dlnQt.de|fa.eom > Departments > ACS > ACSKM). 

26) Large Cabin Aircraft - Aircraft originally typo-cartifioated with s maximum 

seating capacity of 71 or mora passenger .^eats. 

27) Load ManWest - Pnsvidea a means of determining and recorcling the 

aircraft weight and leading configuration. The load manifest is the official 

WEIQ.HT AND 8Ai-flNCE OPERATIONS MANUAL CHAPTgR 2 ACRONYMS AND DEFINHIONS 
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document indicating tbe aircraft has besn properly loaded within specified 

limits. Either an authorized flight deck crev/member and/or an authorizeri 

CSA generates ttis load manifest for all departures. 

28) Loading Envelope - Weight and CG envelope used In a loading 

schedule. Loading the aircraft within the loading envelopft maintains tfia 

aircrafl weight and CG within the manufiactifrer's type-certificat»d .limits 

throughout the flight. 

29) Loading Schedule - Method for calculating and documenting aircraft 

weight and balance prior to taxiing, to ensure the aircraft remains within 

' all required weight and balance limitations throughout the flight. 

30) Mainbenanco Can - Container in the flight deck storing Ih* aircraft flight 

log and aircraft maintenance log. 

31) Manufocti/rer's Empty Weight - Weight of struchire, powerplant, 

ftjmithlngs, systems, and other items of equipment that are an Integral 

part of a particular aircrafl configuration. (It ia essentially a "dry" weight, 

including only those fluids contained in dosed systems,) 

32) Maximum Enroirte Takeoff Weight (METW) - The ability cT an airplane 

to lose an engine errouia and mair\tain appropriate obstacle dftaranca 

along its intended track per U CFR Part 121.191. 

33) Maximum Flight Plan TaKeoff Weight (MFPTW). The most limiting 

vjeightfor enroute and landing phases of ths flight. Does not include any 

takeoff/climb limits. 

34) Maximuin Landing Weight (MLW) - The maximum weight at which the 

aircrafl may land. 

35) Meximum Takeoff Weight (MTOW) - The maximum allowable aircraft 

weight at the start of the takeoff njn. 

36) Maximum Zero Fuel Weight (IW2PW) - The maximum parmissible weight 

• of an.sircrafl with no disposable fuel «nd oil. 

37) Mean Aerodynamic Chord (MAC) - Established by the manufacturer, 

the MAC defines its leading edge and its trailing edge in terms of distance 

(usually inches) from the datum. The CCS location and various limits ^re 

than expressed in percentages of the chord. TTiS location and dimensions 

of the MAC can be found in the aircrafl specrficstlons, the type certificate 

data shffpt, the AFM, or the airerafl weight and balance manual. 

3fi) Medium Cabin A'trcraft - Aircraft with maximum type-certificated seating 

capacity tietwaen 30 and70 passenger seats, inr.lusr,/e. 

39) Moment - A force that causes, or tries to cause, an object to rotate. 

40) Non-luggage Bags - E)ramples indude golf bags, fishing equipment 

packages, wheelchairs and strollers in their shipping configuration, 

windsurfing kits, boxed bicycles, etc. 

41) NoR'Standard Bags - See Heavy^Chackecl Bags and/or NorHuggage 

Bags. 

42) Operational Empty Wnlght (OEW) - Sasic empty v;eight or fle«t rmpty 

weight plus operational iterT«. 

43) Operational Items » Personnel, equipment, and .supplies necessary fior a 

partioular operation but not included in hasic empty weight. These items 

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may vary for a particular aircraft and may Include, but are not limited 

to, th© followingr>) Crevirmembers, supernumeraries, and bags 

b) Manuals .snd navigation equipment 

p.) Passenger service equipment, Including pillows, blanketa, and 

magazines 

d) • Removable service equipmsnt for cabin and galley 

e) , Food and beverage, Including liquor 

f) Usable fluids, other than those In useful load 

g) Required emergency equipment for all flights 

h) Life vests and ernergency transmitters 

i) Potable water 

j) Dralnable, unusahli* fuel 

k) Spare parts normally carried aboard and not accounted for aa cargo 

I) • All other equipment considered standard by SkyWest 

44) Overalred Bags. - See Heavy Checked Bags. 

45) Passenger Index Numher - A number used in weight and balance 

calculations based on aeahng of pgssangers In zones. 

46) Pasfiienger Service and/or Emotional Support Animals and Aeeiativa 

Devicea - These include, but are not limited to, canes, crutches, walkers, 

wtieelchairs, medically-raquired animal comfort companions, or animal.^ 

that assist passengers' with disabilities. 

47) Passenger Weight - The actual weight or the approved average weigh! • 

of tho passenger. 

a) An adult Is an individual 13 years nr older. 

b) A child is an individual aged 2 to less than 13 years of age. 

c) Infants are children who ha-^ not yet reached 2 years of age and are 

not considered pari of the adult standard average and segmented 

passenger weight 

48) Peraonal Item - Items Sky"A^a6t allows a passenger to carry into the 

aircraft passenger cabin, in addition to a oarry-on bag, such as a purse, 

briefcase, cnrnpLrter and case, camera and case, diaper bag, or «n .^tem 

of similar sire. Other items, such se coats, umbrellas, reading material, 

food for immediate consumption, infant restraining device, ?nd passenger 

assistive devices and sarvio© and/or emoHonal support animals,'are 

allowed to be carried into th« aircraft passenger cnbin, and are not 

counted against the personal Item allowance. 

49) Pianeslda Loaded Bag - Any bag or item that Is placed at the door or 

steps of an aircrafl or in the passenger loading bridge and ."subsequently 

placed in the aircraft cargo bin/pit. Referred to as Planeside Valet/Servicp 

item nn the CLR. 

50) - Plar>e£ide Valet Bag - Equivalent to a Plsne.«iid(» Loaded Bag or Service 

Item. 

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51) Planned Maximum Runway Takeoff Watghf (PMRTW) - TOV/ 

considering accetemte go/step, cllmb gradient, obstacle, tire speed, etc. 

This does aoi include restrictive weights of enroute or landing segments. 

52) Proper Stovrage of Carry-on Baggage and Personal Items - Any item 

brought Into the aircrafl passenger cabin must be properly stewed Iti 

compliance with the following: 

a) Secured aft of a bull<h<=>ad or divider 

b) Packaged or covered In a manner to a\'old possiDle injury to 

passengers or crew 

c) Unneshicted access to all exi'si. 

d) Un-obacured pa^seng^r view of fasten seat bell, no smoWng^ and 

exit signs 

e) In an overhead bin, ^jvhene each overhead bin door is closed and 

latched, or 

f) Under a seat not ob.?tructing access to of from, or protruding Into, 

the aisle way 

g) Strapped into an empty seat using a seel belt Not permlTLOd In an 

exit row, 

53) Ramp/Taxi Weight - The maximum lakeoff weight plus the weight of fuel 

burned off during englre run-up and taxiing prior to takeoff. 

54) Reference Balance Arm (SA) - The horirontal distance from the 

neference datum to the CG of an iifim. 

55) Sarvroe Item - tquh'alent to a Planeside Loaded or Flarieeide Vlalet Bag. 

56) Small Package Shipment [SfS\ - Cargo shipped as Small Package 

Dispatch (SPD) or Delta Air Lines Special H?indllng (DASH). 

57) Slandani Basic Empty Weight - Manufacturer's empty weight plus 

standard items. 

53) Standard Checked Bag - Checked bag v/eighirg 50 lb nr less, assigned 

en average weight of 30 lb. 

59) Standard Itema - EquipmRnt and fluids not considered an Integral part of 

a particular aircraft a,nd not fl variation for the tame type of airr.raft. These 

Items may include, but are not limited to, the fbllovi'ing; 

a) Unusable ruel and other unusable fluids 

b) Engine oil , 

c) Toilel fluid and chomical 

d) Fire extinguishers, pyrotechrlcs, and energfincy oxygen equipment 

e) Stoicture In galley 

f) Supplennentary electronic equipment 

60) Station, Alrport/Oiitatation - Fueetige stations are measured from The 

datunr\ reference point of the aircraft in Inches and tenths. When the datum 

is at thp ncse of tr» aircrafl. station 246.0 Is 8.0 inches aft nf the nosa. 

61) Supernumary - One thiaf Is (n excess of the regular, necessary, or usual 

number, extra. 

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62) TIckflted Cabin Baggage - Large piece of carry-on baggage for wtiirh 

a passenger has purchased a confirmed seat to secure the baggage in 

thB aircraft passenger cabin. 

63) UN3373 - Biological Substance, Category B shipments acceptable for 

transport on SkyWeat Airlines when property packaged and labeled, 

64) UsafUl Load - Differences between takeoff weight and OEW Including 

payload, usable fueL and other usable fluids not Included as operational 

items, . _ • ..... . 

65) Zaro Fuel Weight (ZFW) - The weight of the aircraft excluding fiiel. 

WEIGHT AND BALANCE OPE^UiTIONS MlANUAL CHAPTER 2 ACRDNTMS AND DFRNIT10N5