Publication 1546 (Rev. 1-2010) Catalog Number 13266S

 Department of the Treasury Internal Revenue Service www.irs.gov

20 

West Virginia

425 Juliana Street, Room 2019

Parkersburg, WV 26101

Phone: 304-420-8695

FAX: 304-420-8660

Wisconsin

211 W. Wisconsin Avenue

Room 507

Stop 1005 MIL

Milwaukee, WI 53203

Phone: 414-231-2390

FAX: 414-231-2383

Wyoming

5353 Yellowstone Road

Cheyenne, WY 82009

Phone: 307-633-0800

FAX: 307-633-0918

International-Puerto Rico

San Patricio Office Building

7 Tabonuco Street,

Room 202

Guaynabo, PR 00966

Phone (Spanish): 787-622-8930

(English): 787-622-8940

FAX: 787-622-8933
In situations where IRS actions prevent you from 

providing for necessities such as housing, transportatio

or food; or if you own a business and are unable to me

basic expenses such as payroll, you may request the 

assistance of the Taxpayer Advocate Service.

If you face a delay of more than 30 days to resolve a 

tax-related problem, or are not receiving a response b

the date promised, you may also request assistance fro

the Taxpayer Advocate Service. You can call or write to 

your Local Taxpayer Advocate, whose phone number a

address are listed in your local telephone directory an

in this publication.

How do I reach a taxpayer advocate?

g Call the telephone number listed in the brochure 

 for the Taxpayer Advocate Service office nearest yo

g Call the TAS toll-free case intake line at 

 1-877-777-4778;

g For TTY/TDD help call 1-800-829-4059;

g File Form 911, Request for Taxpayer Advocate 

 Assistance (and Application for Taxpayer Assistanc

 Order), with the Taxpayer Advocate Service; or

g Request that an IRS employee complete a Form 

 911 on your behalf (in person or over the phone).

Form 911 is available by phone at 1-800-829-3676, 

or on the IRS Internet website at www.irs.gov. Fax 

or mail this completed form to one of the Taxpayer 

Advocate Service offices listed in this brochure.

Your correspondence should be sent to the Taxpayer 

Advocate Service office listed in this brochure. Street 

addresses should be used for correspondence sent by 

courier; fax numbers are also listed. Address and phon

numbers may change over time, but the most current 

information is always available on the TAS home page 

the IRS website at www.irs.gov/advocate.

What can I expect from the taxpayer advocate?

If you qualify, you will receive personalized service 

from a knowledgeable advocate who will listen to you

problem, help you understand what needs to be done 

2 
Pennsylvania (Philadelphia)

600 Arch Street, Room 7426

Philadelphia, PA 19106

Phone: 215-861-1304

FAX: 215-861-1613

Pennsylvania (Pittsburgh)

1000 Liberty Avenue, Room 1400

Pittsburgh, PA 15222

Phone: 412-395-5987

FAX: 412-395-4769

Rhode Island

380 Westminster Street

Providence, RI 02903

Phone: 401-528-1921

FAX: 401-528-1890

South Carolina

1835 Assembly Street

Room 466, MDP-03

Columbia, SC 29201

Phone: 803-253-3029

FAX: 803-253-3910

South Dakota

115 4th Avenue Southeast

Stop 1005 ABE, Room 114

Aberdeen, SD 57401

Phone: 605-377-1600

FAX: 605-377-1634

Tennessee

801 Broadway, Stop 22

Nashville, TN 37203

Phone: 615-250-5000

FAX: 615-250-5001

Texas (Austin)

300 E. 8th Street

Stop 1005-AUS, Room 136

Austin, TX 78701

Phone: 512-499-5875

FAX: 512-499-5687

18 
How else does the Taxpayer Advocate Service help taxpaye

Systemic Advocacy: The Office of Systemic Advocacy 

part of the larger TAS organization. Systemic advocacy 

means addressing broad issues that impact groups of 

taxpayers, including both individuals and businesses.

These issues:

g Affect multiple taxpayers;

g Are not individual problems or cases;

g Require analysis, administrative solutions, or 

 legislative changes; and

g Involve protecting taxpayer rights, reducing 

 or preventing taxpayer burden, ensuring equitable 

 treatment of taxpayers, or providing essential 

 services to taxpayers.

The Office of Systemic Advocacy works within the IR

to resolve issues involving procedures and policies. If 

a problem requires a legislative solution, the National 

Taxpayer Advocate may recommend a change in the 

Annual Report to Congress.

Taxpayers, tax professionals, and other interested part

can direct systemic issues to TAS via the Internet. 

4 

“The TAS employee’s job is not done when 

he or she closes out a particular case. 

Taxpayer Advocate Service employees 

have, as part of their statutory job 

description, the responsibility to think 

systemically about that case”

Nina E. Olson,

National Taxpayer Advocate
New Hampshire

Thomas J. McIntyre Federal Building

80 Daniel Street, Room 403

Portsmouth, NH 03801

Phone: 603-433-0571

FAX: 603-430-7809

New Jersey

955 South Springfield Avenue,

3rd Floor

Springfield, NJ 07081

Phone: 973-921-4043

FAX: 973-921-4355

New Mexico

5338 Montgomery Boulevard, NE

Stop 1005 ALB

Albuquerque, NM 87109

Phone: 505-837-5505

FAX: 505-837-5519

New York (Albany)

Leo O’Brien Federal Building

1 Clinton Square, Room 354

Albany, NY 12207

Phone: 518-427-5413

FAX: 518-427-5494

New York (Brooklyn)

10 Metro Tech Center

625 Fulton Street

Brooklyn, NY 11201

Phone: 718-488-2080

FAX: 718-488-3100

New York (Buffalo)

201 Como Park Boulevard

Buffalo, NY 14227-1416

Phone: 716-686-4850

FAX: 716-686-4851

16 
6

National Taxpayer Advocate

1111 Constitution Avenue NW

Room 3031, TA

Washington, DC 20224

Phone: 202-622-6100

FAX: 202-622-7854

Deputy National Taxpayer Advocate

1111 Constitution Avenue NW

Room 3039, TA

Washington, DC 20224

Phone: 202-622-6100

FAX: 202-622-7479

Executive Director, Systemic Advocacy

1111 Constitution Avenue NW

Room 3219, TA:SA

Washington, DC 20224

Phone: 202-622-7175

FAX: 202-622-3125

Executive Director, Case Advocacy

1111 Constitution Avenue NW

Room 3213, TA:CA

Washington, DC 20224

Phone: 202-927-0755

FAX: 202-622-4646

Taxpayer Advocate 

Service Directory
Kentucky

600 Dr. Martin Luther King Jr. 

Place, Room 325

Louisville, KY 40202

Phone: 502-582-6030

FAX: 502-582-6463

Louisiana

1555 Poydras Street, Suite 220, 

Stop 2

New Orleans, LA 70112-3747

Phone: 504-558-3001

FAX: 504-558-3348

Maine

68 Sewall Street, Room 313

Augusta, ME 04330

Phone: 207-622-8528

FAX: 207-622-8458

Maryland

31 Hopkins Plaza, Room 900

Baltimore, MD 21203

Phone: 410-962-2082

FAX: 410-962-9340

Massachusetts

JFK Building

15 New Sudbury Street, Room 725

Boston, MA 02203

Phone: 617-316-2690

FAX: 617-316-2700

Michigan

McNamara Federal Building

477 Michigan Avenue

Room 1745 - Stop 7

Detroit, MI 48226-2597

Phone: 313-628-3670

FAX: 313-628-3669

14 
8 

Oakland

1301 Clay Street, Suite 1030-N

Oakland, CA 94612

Phone: 510-637-2070

FAX: 510-637-3189

Seattle

915 2nd Avenue, Stop W-404

Seattle, WA 98174

Phone: 206-220-4356

FAX: 206-220-4930

Systemic Advocacy 

Directors

Director, Immediate Interventions and 

Advocacy Projects

1111 Constitution Avenue NW

Room 3219, TA:SA:IIAP

Washington, DC 20224

Phone: 202-622-7175

FAX: 202-622-3125

Director,Systemic Advocacy Systems

1111 Consititution Avenue NW

Room 3219, TA:SA:SAS

Washington, DC 20224

Phone: 202-622-7175

FAX: 202-622-3125

Campus Offices

Andover

310 Lowell Street, Stop 120

Andover, MA 01812

Phone: 978-474-5549

FAX: 978-247-9034
Delaware

1352 Marrows Road, Suite 203

Newark, DE 19711-5445

Phone: 302-286-1654

FAX: 302-286-1643

District of Columbia

500 North Capital Street, NW

Suite 1301-A

Washington, DC 20221

Phone: 202-874-7203

FAX: 202-874-8753

Florida (Ft. Lauderdale)

7850 SW 6th Court, Room 265

Plantation, FL 33324

Phone: 954-423-7677

FAX: 954-423-7685

Florida (Jacksonville)

400 West Bay Street

Room 535A, MS TAS

Jacksonville, FL 32202

Phone: 904-665-1000

FAX: 904-665-1802

Georgia

401 W. Peachtree Street, NW

Summit Building, Room 510

Stop 202-D

Atlanta, GA 30308

Phone: 404-338-8099

FAX: 404-338-8096

Hawaii

300 Ala Moana Boulevard, #50089

Stop H-405/Room 1-214

Honolulu, HI 96850

Phone: 808-539-2870

FAX: 808-539-2859

12
Ogden

1973 N. Rulon White Boulevard

Stop 1005

Ogden, UT 84404

Phone: 801-620-7168

FAX: 801-620-3096

Philadelphia

11620 Caroline Road, SW 820

Philadelphia, PA 19154

Phone: 215-516-2499

FAX: 215-516-2677

Local Offices by

State and Location

Alabama

801 Tom Martin Drive

Room 151

Birmingham, AL 35211

Phone: 205-912-5631

FAX: 205-912-5633

Alaska

949 E. 36th Avenue, Stop A-405

Anchorage, AK 99508

Phone: 907-271-6877

FAX: 907-271-6157

Arizona

4041 North Central Avenue

MS-1005 PHX

Phoenix, AZ 85012

Phone: 602-636-9500

FAX: 602-636-9501

Arkansas

700 West Capitol Avenue,

Mail Stop 1005 LIT

Little Rock, AR 72201

Phone: 501-396-5978

FAX: 501-396-5768

10
Ogden

1973 N. Rulon White Boulevard

Stop 1005

Ogden, UT 84404

Phone: 801-620-7168

FAX: 801-620-3096

Philadelphia

11620 Caroline Road, SW 820

Philadelphia, PA 19154

Phone: 215-516-2499

FAX: 215-516-2677

Local Offices by

State and Location

Alabama

801 Tom Martin Drive

Room 151

Birmingham, AL 35211

Phone: 205-912-5631

FAX: 205-912-5633

Alaska

949 E. 36th Avenue, Stop A-405

Anchorage, AK 99508

Phone: 907-271-6877

FAX: 907-271-6157

Arizona

4041 North Central Avenue

MS-1005 PHX

Phoenix, AZ 85012

Phone: 602-636-9500

FAX: 602-636-9501

Arkansas

700 West Capitol Avenue,

Mail Stop 1005 LIT

Little Rock, AR 72201

Phone: 501-396-5978

FAX: 501-396-5768

10
Delaware

1352 Marrows Road, Suite 203

Newark, DE 19711-5445

Phone: 302-286-1654

FAX: 302-286-1643

District of Columbia

500 North Capital Street, NW

Suite 1301-A

Washington, DC 20221

Phone: 202-874-7203

FAX: 202-874-8753

Florida (Ft. Lauderdale)

7850 SW 6th Court, Room 265

Plantation, FL 33324

Phone: 954-423-7677

FAX: 954-423-7685

Florida (Jacksonville)

400 West Bay Street

Room 535A, MS TAS

Jacksonville, FL 32202

Phone: 904-665-1000

FAX: 904-665-1802

Georgia

401 W. Peachtree Street, NW

Summit Building, Room 510

Stop 202-D

Atlanta, GA 30308

Phone: 404-338-8099

FAX: 404-338-8096

Hawaii

300 Ala Moana Boulevard, #50089

Stop H-405/Room 1-214

Honolulu, HI 96850

Phone: 808-539-2870

FAX: 808-539-2859

12
8 

Oakland

1301 Clay Street, Suite 1030-N

Oakland, CA 94612

Phone: 510-637-2070

FAX: 510-637-3189

Seattle

915 2nd Avenue, Stop W-404

Seattle, WA 98174

Phone: 206-220-4356

FAX: 206-220-4930

Systemic Advocacy 

Directors

Director, Immediate Interventions and 

Advocacy Projects

1111 Constitution Avenue NW

Room 3219, TA:SA:IIAP

Washington, DC 20224

Phone: 202-622-7175

FAX: 202-622-3125

Director,Systemic Advocacy Systems

1111 Consititution Avenue NW

Room 3219, TA:SA:SAS

Washington, DC 20224

Phone: 202-622-7175

FAX: 202-622-3125

Campus Offices

Andover

310 Lowell Street, Stop 120

Andover, MA 01812

Phone: 978-474-5549

FAX: 978-247-9034
Kentucky

600 Dr. Martin Luther King Jr. 

Place, Room 325

Louisville, KY 40202

Phone: 502-582-6030

FAX: 502-582-6463

Louisiana

1555 Poydras Street, Suite 220, 

Stop 2

New Orleans, LA 70112-3747

Phone: 504-558-3001

FAX: 504-558-3348

Maine

68 Sewall Street, Room 313

Augusta, ME 04330

Phone: 207-622-8528

FAX: 207-622-8458

Maryland

31 Hopkins Plaza, Room 900

Baltimore, MD 21203

Phone: 410-962-2082

FAX: 410-962-9340

Massachusetts

JFK Building

15 New Sudbury Street, Room 725

Boston, MA 02203

Phone: 617-316-2690

FAX: 617-316-2700

Michigan

McNamara Federal Building

477 Michigan Avenue

Room 1745 - Stop 7

Detroit, MI 48226-2597

Phone: 313-628-3670

FAX: 313-628-3669

14 
6

National Taxpayer Advocate

1111 Constitution Avenue NW

Room 3031, TA

Washington, DC 20224

Phone: 202-622-6100

FAX: 202-622-7854

Deputy National Taxpayer Advocate

1111 Constitution Avenue NW

Room 3039, TA

Washington, DC 20224

Phone: 202-622-6100

FAX: 202-622-7479

Executive Director, Systemic Advocacy

1111 Constitution Avenue NW

Room 3219, TA:SA

Washington, DC 20224

Phone: 202-622-7175

FAX: 202-622-3125

Executive Director, Case Advocacy

1111 Constitution Avenue NW

Room 3213, TA:CA

Washington, DC 20224

Phone: 202-927-0755

FAX: 202-622-4646

Taxpayer Advocate 

Service Directory
New Hampshire

Thomas J. McIntyre Federal Building

80 Daniel Street, Room 403

Portsmouth, NH 03801

Phone: 603-433-0571

FAX: 603-430-7809

New Jersey

955 South Springfield Avenue,

3rd Floor

Springfield, NJ 07081

Phone: 973-921-4043

FAX: 973-921-4355

New Mexico

5338 Montgomery Boulevard, NE

Stop 1005 ALB

Albuquerque, NM 87109

Phone: 505-837-5505

FAX: 505-837-5519

New York (Albany)

Leo O’Brien Federal Building

1 Clinton Square, Room 354

Albany, NY 12207

Phone: 518-427-5413

FAX: 518-427-5494

New York (Brooklyn)

10 Metro Tech Center

625 Fulton Street

Brooklyn, NY 11201

Phone: 718-488-2080

FAX: 718-488-3100

New York (Buffalo)

201 Como Park Boulevard

Buffalo, NY 14227-1416

Phone: 716-686-4850

FAX: 716-686-4851

16 
How else does the Taxpayer Advocate Service help taxpaye

Systemic Advocacy: The Office of Systemic Advocacy 

part of the larger TAS organization. Systemic advocacy 

means addressing broad issues that impact groups of 

taxpayers, including both individuals and businesses.

These issues:

g Affect multiple taxpayers;

g Are not individual problems or cases;

g Require analysis, administrative solutions, or 

 legislative changes; and

g Involve protecting taxpayer rights, reducing 

 or preventing taxpayer burden, ensuring equitable 

 treatment of taxpayers, or providing essential 

 services to taxpayers.

The Office of Systemic Advocacy works within the IRS 

to resolve issues involving procedures and policies. If 

a problem requires a legislative solution, the National 

Taxpayer Advocate may recommend a change in the 

Annual Report to Congress.

Taxpayers, tax professionals, and other interested part

can direct systemic issues to TAS via the Internet. 

4 

“The TAS employee’s job is not done when 

he or she closes out a particular case. 

Taxpayer Advocate Service employees 

have, as part of their statutory job 

description, the responsibility to think 

systemically about that case”

Nina E. Olson,

National Taxpayer Advocate
Pennsylvania (Philadelphia)

600 Arch Street, Room 7426

Philadelphia, PA 19106

Phone: 215-861-1304

FAX: 215-861-1613

Pennsylvania (Pittsburgh)

1000 Liberty Avenue, Room 1400

Pittsburgh, PA 15222

Phone: 412-395-5987

FAX: 412-395-4769

Rhode Island

380 Westminster Street

Providence, RI 02903

Phone: 401-528-1921

FAX: 401-528-1890

South Carolina

1835 Assembly Street

Room 466, MDP-03

Columbia, SC 29201

Phone: 803-253-3029

FAX: 803-253-3910

South Dakota

115 4th Avenue Southeast

Stop 1005 ABE, Room 114

Aberdeen, SD 57401

Phone: 605-377-1600

FAX: 605-377-1634

Tennessee

801 Broadway, Stop 22

Nashville, TN 37203

Phone: 615-250-5000

FAX: 615-250-5001

Texas (Austin)

300 E. 8th Street

Stop 1005-AUS, Room 136

Austin, TX 78701

Phone: 512-499-5875

FAX: 512-499-5687

18 
In situations where IRS actions prevent you from 

providing for necessities such as housing, transportatio

or food; or if you own a business and are unable to me

basic expenses such as payroll, you may request the 

assistance of the Taxpayer Advocate Service.

If you face a delay of more than 30 days to resolve a 

tax-related problem, or are not receiving a response by 

the date promised, you may also request assistance fro

the Taxpayer Advocate Service. You can call or write to 

your Local Taxpayer Advocate, whose phone number a

address are listed in your local telephone directory and 

in this publication.

How do I reach a taxpayer advocate?

g Call the telephone number listed in the brochure 

 for the Taxpayer Advocate Service office nearest yo

g Call the TAS toll-free case intake line at 

 1-877-777-4778;

g For TTY/TDD help call 1-800-829-4059;

g File Form 911, Request for Taxpayer Advocate 

 Assistance (and Application for Taxpayer Assistance 

 Order), with the Taxpayer Advocate Service; or

g Request that an IRS employee complete a Form 

 911 on your behalf (in person or over the phone).

Form 911 is available by phone at 1-800-829-3676, 

or on the IRS Internet website at www.irs.gov. Fax 

or mail this completed form to one of the Taxpayer 

Advocate Service offices listed in this brochure.

Your correspondence should be sent to the Taxpayer 

Advocate Service office listed in this brochure. Street 

addresses should be used for correspondence sent by 

courier; fax numbers are also listed. Address and phon

numbers may change over time, but the most current 

information is always available on the TAS home page o

the IRS website at www.irs.gov/advocate.

What can I expect from the taxpayer advocate?

If you qualify, you will receive personalized service 

from a knowledgeable advocate who will listen to your 

problem, help you understand what needs to be done 

2 
20 

West Virginia

425 Juliana Street, Room 2019

Parkersburg, WV 26101

Phone: 304-420-8695

FAX: 304-420-8660

Wisconsin

211 W. Wisconsin Avenue

Room 507

Stop 1005 MIL

Milwaukee, WI 53203

Phone: 414-231-2390

FAX: 414-231-2383

Wyoming

5353 Yellowstone Road

Cheyenne, WY 82009

Phone: 307-633-0800

FAX: 307-633-0918

International-Puerto Rico

San Patricio Office Building

7 Tabonuco Street,

Room 202

Guaynabo, PR 00966

Phone (Spanish): 787-622-8930

(English): 787-622-8940

FAX: 787-622-8933

Publication 1546 (Rev. 1-2010) Catalog Number 13266S

 Department of the Treasury Internal Revenue Service www.irs.gov