United States 

Department of 

Agriculture

Federal Crop 

Insurance 

Corporation 

Risk Management 

Agency

Deputy 

Administrator for 

Compliance

FCIC 14070 

(08-2019) 

SPOT CHECK LIST 

HANDBOOK 

2020 and Succeeding Crop Years
THIS PAGE IS INTENTIONALLY LEFT BLANK
August 2020 FCIC 14070 TP-1

SPOT CHECKLIST HANDBOOK 

TABLE OF CONTENTS

UNITED STATES DEPARTMENT OF AGRICULTURE 

WASHINGTON, D.C. 20250 

TITLE: SPOT CHECK LIST HANDBOOK NUMBER: FCIC 14070

EFFECTIVE DATE: 2020 and succeeding 

crop years.

ISSUE DATE: August 25, 2020

SUBJECT:

Provides the standards and procedures for 

administration of the RMA spot check list 

program. 

OPI: Business Analytics Division

APPROVED:

/s/ Heather Manzano

Deputy Administrator for Compliance 

REASON FOR ISSUANCE

This handbook provides the official standards and procedures for administering the spot check list 

(SCL) program for Federal crop insurance. The RMA Office of Compliance, the Business Analytics 

Division, and Regional Compliance Offices will follow the procedures described herein for 

administering the spot check list program and for identifying opportunities to enhance the integrity of 

Federal crop insurance. Approved insurance providers (AIPs) will use the applicable procedures from 

this handbook for execution of their respective duties in the spot check list program. 

SUMMARY OF CHANGES

Listed below are the significant content changes. Minor changes and corrections are not included in this listing.

References Description of Change:

Para. 21(B)(3)&(4) Additional stipulations for policy assignment to AIPs or FSA.

Para. 32(D)(2) An appraisal worksheet is not required for the initial growing season inspection.

 Para. 22(B)(6)(a) The RCO shall provide acknowledgement to the AIP that the inspection with concerns

was received. 
August 2020 FCIC 14070 TC-1

SPOT CHECKLIST HANDBOOK 

TABLE OF CONTENTS

Table of Contents

PART 1 GENERAL INFORMATION AND RESPONSIBILITIES.............................................. 4

1 General Information................................................................................................................. 4

2 Responsibilities........................................................................................................................ 9

3 Title VI of the Civil Rights Act of 1964................................................................................. 10

4 The Privacy Act of 1974......................................................................................................... 11

5-10(Reserved) .............................................................................................................................. 11

PART 2 RMA REQUIREMENTS ................................................................................................ 12

11 General Information............................................................................................................... 12

12 Schedule ................................................................................................................................. 12

13-20 (Reserved)..................................................................................................................... 13

21 Assignment of SCL Policies................................................................................................... 14

22 Regional Compliance Offices................................................................................................ 14

23-30 (Reserved)..................................................................................................................... 17

PART 3 AIP REQUIREMENTS................................................................................................... 18

31 General Information............................................................................................................... 18

32 AIP Requirements.................................................................................................................. 18

33-40 (Reserved)..................................................................................................................... 20

41 General Information............................................................................................................... 21

42 Publication Requirements ...................................................................................................... 21

43-50 (Reserved)..................................................................................................................... 22

PART 4 FSA REQUIREMENTS.................................................................................................. 23

51 General Information............................................................................................................... 23

52 Responsibilities...................................................................................................................... 23

53-60 (Reserved)..................................................................................................................... 24
August 2020 FCIC 14070 TC-1

SPOT CHECKLIST HANDBOOK 

TABLE OF CONTENTS

61 FSA County Office Actions................................................................................................... 25

62-70 (Reserved)..................................................................................................................... 26

PART 5 AIP SCLRESULTS REPORTING................................................................................. 27

71 General Information ............................................................................................................... 27

72 PASS 57A Record.................................................................................................................. 28

73 GSI and PHI Reporting........................................................................................................... 28

74-80 (Reserved)..................................................................................................................... 28

Exhibit 1: Acronyms and Abbreviations ....................................................................................... 29

Exhibit 2: AIP Letter to Notify Insured Producer of RMASpot Check........................................ 30

Exhibit 3: Regional Compliance Office Listing ............................................................................ 31

Exhibit 4: FSA State Office Point of Contact................................................................................ 32
August 2020 FCIC 14070 4

PART 1 GENERAL INFORMATION AND RESPONSIBILITIES

1 General Information

A. Purpose

This handbook provides the official standards and procedures for administration of 

the spot check list (SCL) program, a critical component of RMA’s efforts to identify 

vulnerabilities and minimize fraud, waste and abuse in Federal crop insurance. RMA 

and AIPs will follow these standards and procedures to execute their respective 

responsibilities for administration and execution of the SCL program, including:

(1) RMA Deputy Administrator for Compliance

a. Determine the criteria for identifying the insured producers thatare 

placed on the SCL.

b. Specify the number and/or percentage of spot check reviews tobe 

conducted by FSA and AIPs.

c. Ensure AIPs conduct the assigned SCL inspections and follow the 

procedures stipulated in the SRA and this handbook.

(2) RMA Business Analytics Division (BAD)

a. Develop and distribute the SCL.

b. Develop and maintain SCL inspection procedures.

c. Monitor SCL review progress and completion.

d. Capture and analyze SCL inspection results and provide summary 

reports.

e. Provide recommendations to enhance program complianceand 

integrity.
August 2020 FCIC 14070 5

(3) FSA and AIPs

a. Provide notification to insured producers on their respective spot 

check lists.

b. Conduct all required SCL inspections and reviews in accord with 

applicable procedures and guidance. 

c. Report SCL inspection and review results, including referrals for 

suspected fraud, waste and abuse.

(4) RMA Regional Compliance Offices (RCO)

a. Acknowledge referrals from FSA and AIPs.

b. Open cases in the Compliance case management system.

c. Review and resolve referrals.

d. Follow up with FSA and AIPs regarding resolution of referrals.

This handbook will remain in effect until superseded by reissuance of either the entire 

handbook or selected portions (through amendments, Manager’s Bulletins, or FADs). 

If amendments are issued for the handbook, the original handbook as amended shall 

constitute the handbook. A Manager’s Bulletin or FAD can supersede either the 

original handbook or subsequent amendments. 

B. Source of Authority

Federal programs enacted by Congress and the regulations and policies developed by 

RMA, USDA, and other Federal agencies provide the authority for program and 

administrative operations, and the basis for RMA directives. Authority for 

administration of Federal crop insurance, including the SCL program, is provided by: 

(1) The Federal Crop Insurance Act, 7 U.S.C. 1501 

(2) The Food Security Act of 1985, 16 U.S.C. 3801 et seq.

(3) Controlled Substance Act of 1970, 21 U.S.C. 801 et seq.

(4) Personal Responsibility and Work Opportunity Reconciliation Act of 1996, 

42 U.S.C. 653a 

(5) Privacy Act of 1974, 7 U.S.C. 552a 
August 2020 FCIC 14070 6

(6) Freedom to E-File Act, P.L. 106-222 

(7) 7 CFR part 400 

(8) 7 CFR part 12 

(9) Standard Reinsurance Agreement.

C. Related Documents

The following table provides handbooks and other program materials potentially 

relevant to administration of the SCL program. Other RMA approved handbooks and 

program materials may likewise refer to this handbook and be applicable. 

Document Relation/Purpose

Standard Reinsurance 

Agreement Section I

Provides the definition of inspection and the 

requirements of AIPs for the conduct of SCL 

reviews.

Standard Reinsurance 

Agreement Appendix III 

Provides the standards, instructions and

information for reporting approved insurance 

provider data to RMA.

Standard Reinsurance 

Agreement Appendix IV 

Provides quality control guidelines and reporting of 

suspected misrepresentation, fraud, waste, and 

abuse.

Crop Insurance Handbook Provides the official approved underwriting 

standards for policies administered under the 

Common Crop Insurance Policy Basic Provisions 

and the APH administrative regulation.

Good Farming Practices 

Handbook 

Provides FCIC-issued standards and procedures for

handling good farming practice decisions and 

determinations.

General Standards Handbook Provides the general administrative procedures that 

apply across all plans of insurance.

Loss Adjustment Manual 

Standards Handbook 

Identifies loss adjustment standards and requirements 

for determining production or revenue and adjusting 

crop insurance claims.

Large Claims Handbook Provides FCIC-approved standards and procedures 

for handling large claims determinations.

Document and Supplemental 

Standards Handbook 

Provides the FCIC approved form standards and

procedures for use in the sale and service of any 

eligible Federal crop insurance policy.

4-RM Provides procedure and guidance to FSA State and 

County Offices, RMA, and AIPs for improving 

Federal Crop Insurance Program compliance and 

integrity as required by the Federal Crop Insurance 

Act.
August 2020 FCIC 14070 7

D. Order of Precedence

If there is a conflict between the procedures in this handbook and other documents 

issued by RMA, the following order of precedence will apply [with (1) controlling 

(2), etc.]:

(1) The Federal Crop Insurance Act, as amended (7 U.S.C. 1501 et seq.)(Act) 

and any Final Agency Determination (FAD) interpreting theAct.

(2) Administrative regulations in 7 CFR Chapter IV and any FADinterpreting 

the administrative regulations.

(3) Manager’s Bulletins and any interpretation of procedures therein (referto 

MGR 05-18, Interpretation of Procedures).

(4) Spot Check List Handbook (FCIC 14070).

(5) Compliance Informational Memorandums.

This handbook will control those procedures related to the spot check list program.

E. Procedural Issuance Authority

This handbook is written and maintained by:

Office of Compliance 

Business Analytics Division

USDA – Risk Management Agency 

1400 Independence Ave, SW 

Washington, DC 20250-0801

No party other than the Deputy Administrator for Compliance is authorized to 

supplement, amend, or otherwise modify the procedures and processes discussed 

herein. Any recommendation for amendment must be submitted to the RMA Office 

of Compliance for consideration.

F. Procedural Questions

(1) Questions regarding spot check list program procedures in this handbook are 

to be directed first to the RMA Office of Compliance.
August 2020 FCIC 14070 8

(2) If a perceived error is identified, notify RMA in writing at the address

contained in the preceding paragraph, or by email at

baworkorders@usda.gov. The notification must clearly identify the error and

provide the proposed correction.

If RMA determines the perceived error is not an actual error, RMA will

make no changes. However, if RMA determines the identified error is an

actual error and is significant, RMA will issue a correction in the existing

crop year either through a slip-sheet to the SCL Handbook or a

memorandum/bulletin. Conversely, if RMA determines the identified error

is an actual error and is not significant, the correction will be included in the

subsequent issuance of the SCL Handbook.

G. Freedom of Information

The name, policy number, and identification number on the spot check list will be

withheld under FOIA according to 5 U.S.C., Section 522 (b)(6), “Personal Privacy”,

unless the requestor is an insured producer on the list.

Note: If the requestor is an insured producer on the spot check list, the only 

information that can be released, through a Freedom of Information Act 

(FOIA) request, is information specific to the requesting insured producer. 

Names, policy number, and identification numbers for other insured 

producers on the list shall not be released.

Any information obtained and gathered through the fact-finding process and 

documented on the AD-2007, AD-2027, AIP Growing Season Inspection Report, or 

other forms and records, will be protected according to 5 U.S.C. 552 and 552a, 

“Freedom of Information Act” and “The Privacy Act of 1974”. 

H. Applicability

The procedures in this handbook apply for the 2020 and succeeding crop years for

policies selected for the RMA spot check list program.

I. RMA Office of Compliance Contact Information

For the applicable RMA Office of Compliance contact information see Exhibit 3 or

refer to www.rma.usda.gov/RMALocal/Field-Offices/Regional-ComplianceOffices.
August 2020 FCIC 14070 9

2 Responsibilities

A. RMA Responsibilities

RMA will develop and administer the SCL program in accordance with the 

procedures and instructions contained in this handbook. Specifically, RMA will:

(1) Update and refine the scenarios used to identify insured producerswith 

anomalous loss experience.

(2) Develop the spot check list annually and distribute to FSA and AIPs.

(3) Monitor spot check list review completion.

(4) Follow up promptly on referrals from FSA and AIPs regardingsuspected 

fraud, waste and abuse.

(5) Analyze spot check list review results to identify root causes of program 

vulnerabilities, sources of errors, and assess monetary impacts of errors and 

findings.

(6) Develop recommendations to mitigate identified issues and vulnerabilities.

B. AIP Responsibilities

Each AIP is responsible for following the procedures and instructions contained in 

this handbook and the instructions from Appendix IV, Section III(b)(1) when 

administering the RMA spot check list program. In accordance with section IV of 

SRA Appendix IV, AIPs shall notify RMA of any suspected issues of 

misrepresentation, fraud, waste, or abuse encountered during the SCL inspection 

process, and take any corrective action required by RMA.

C. FSA Responsibilities

FSA State and County Offices are responsible for following the procedures and 

instructions contained in this handbook and 4-RM FCIC Program Integrity.
August 2020 FCIC 14070 10

3 Title VI of the Civil Rights Act of 1964 

The USDA prohibits discrimination against its customers. Title VI of the Civil Rights Act 

of 1964 provides that “No person in the United States shall, on the ground of race, color, or 

national origin, be excluded from participation in, be denied the benefits of, or be subjected 

to discrimination under any program or activity receiving Federal financial assistance.” 

Therefore, programs and activities that receive Federal financial assistance must operate in

a non-discriminatory manner. Also, a recipient of RMA funding may not retaliate against 

any person because he or she opposed an unlawful practice or policy, or made charges, 

testified or participated in a complaint under Title VI.

It is the AIP’s responsibility to ensure that standards, procedures, methods and instructions, 

as authorized by FCIC in the sale and service of crop insurance contracts, are implemented

in a manner compliant with Title VI. Information regarding Title VI of the Civil Rights

Act of 1964 and the program discrimination complaint process is available on the RMA 

public website at www.rma.usda.gov/Topics/Civil-Rights/Policies-Procedures-andReports. 
August 2020 FCIC 14070 11

4 The Privacy Act of 1974

The Privacy Act of 1974, 5 U.S.C. § 552a (Privacy Act), establishes a code of fair 

information practices that governs the collection, maintenance, use, and dissemination of 

information about individuals that is maintained in systems of records by federal agencies. 

A system of records is a group of records under the control of an agency from which 

information is retrieved by the name of the individual or by some identifier assigned to the 

individual.

In accordance with the Privacy Act, the Risk Management Agency is authorized by the 

Federal Crop Insurance Act or other Acts, and the regulations promulgated thereunder, to 

solicit the information requested on documents established by RMA, or by AIPs, that have 

been approved by the FCIC, to deliver Federal crop insurance. The information is 

necessary for AIPs and RMA to operate the Federal crop insurance program, determine 

program eligibility, conduct statistical analysis, and ensure program integrity.

5-10 (Reserved)
August 2020 FCIC 14070 12

PART 2 RMA REQUIREMENTS

Section 1 General Information and Schedule

11 GeneralInformation

The spot check lists are created by running several different scenarios using weather 

validation or algorithms that identify insured producers having large production losses that 

differ significantly from their peers. Most scenarios focus on comparisons of production 

losses among insured producers in the same geographic area. To facilitate the comparison 

of production losses among insured producers, indemnities are adjusted for price changes, 

e.g., when the harvest price differs from projected price for the Revenue Protection plan of 

insurance.

Spot check list inspections are intended to expose intentional program abuse and to identify 

discrepancies, inconsistencies or errors, and serve as a deterrent to those engaged in or 

considering fraudulent, wasteful or abusive activities. Being on the spot check list does not 

indicate these insured producers have necessarily engaged in program fraud or abuse, but 

rather, they merit further review because of their anomalous loss experience.

12 Schedule

The following schedule and delivery/reporting mechanisms are applicable to the spot check 

list program.

A. The Business Analytics Division will generate one SCL annually, and it is split into 

two lists, one for spring seeded crops and one for fall seeded crops. The spot check 

list will be developed using the data from the prior crop year data, but the spotcheck 

list inspection will be conducted in the current crop year. e.g., the 2020 spot check 

list for spring seeded crops will be based on the data from the 2019 crop year.

B. The spot check list for spring seeded crops will be released no later than April 1 for 

the initial list and no later than May 15 for the final list, unless RMA provides 

specific notice of an alternative delivery date. The spot check list for fall seededcrops 

will be released no later than September 1 for the initial spot check list and no later 

than November 15 for the final spot check list, unless RMA provides specific notice 

of an alternative delivery date.

C. The SCL will be delivered to FSA and to AIPs through the applicable HyDRA 

applications.
August 2020 FCIC 14070 13

D. RMA will provide an automated mechanism for FSA to report SCLinspection 

results.

E. RMA will maintain the Policy Acceptance and Storage System (PASS) for AIPs to 

report SCL inspection results on the P57 and P57A record types. In addition, RMA 

will provide an automated mechanism through the HyDRA application for AIPs to 

report Growing Season Inspection and Preharvest Inspection results for tracts/units 

for which the condition of the crop on the inspected tract/unit is significantlydifferent 

(worse) as compared to condition of the same crop in the surrounding area.

13-20 (Reserved)
August 2020 FCIC 14070 14

Section 2 RMA Requirements

21 Assignment of Spot Check ListPolicies

The following rules are observed for assignment of SCL policies to FSA and AIPs.

A. The allocation of spot check list policies between FSA and the AIPs is at 

RMA’s discretion and can change based on workload, changes in program 

requirements, etc. Current practice is for RMA to allocate 50 percent of the 

total number of policies on both the spring and fall spot check list to AIPs and 

the other 50 percent to FSA. If RMA decides to substantively change the 

percentage of spot check list policies assigned to AIPs for review, RMA will 

notify the companies in writing no later than March 15 preceding the release 

of the spot check list for spring-seeded crops.

B. The assignment of individual policies between FSA and the AIPs is random to 

avoid potential systematic biases, i.e., any individual spot check list policy has 

an equal probability of being assigned to an AIP or to FSA, with the following 

exceptions.

(1) Policies placed on the spot check list based on yield driven scenarios 

will only be assigned to AIPs.

(2) Policies that have been on the spot check list for the two previous 

consecutive years will only be assigned to AIPs.

(3) Policies with producers that do not report to FSA will only be 

assigned to AIPs.

(4) All policies for a producer will be assigned to either the AIPs or 

FSA exclusively.

C. Algorithmic and similar data driven analyses will be the sole basis for placinga 

policy on the spot check list. RMA will not judgmentally add insured 

producers/policies to either the spring SCL or to the fall SCL.

D. The number of SCL policies assigned to an individual AIP is limited to a maximum 

of 10 per county; the same limit applies to the maximum number of SCL policies 

assigned to an individual FSA office for review. Due to limits on the number ofSCL 

policies in a county and other considerations, the percentage of policies assigned to 

AIPs (FSA) may vary slightly from the target of 50percent.
August 2020 FCIC 14070 15

22 Regional ComplianceOffices

A. Point of Contact (POC) Designation

Each RCO shall establish a POC, and an alternate, who shall:

(1) Serve as the primary contact for all functions associated with implementing 

the spot check list requirements within its region.

(2) Be responsible for maintaining the lines of communications betweenFSA, 

RMA and AIP at the Regional and State levels.

(3) Perform the duties required under these procedures.

B. CARS Requirements

RCOs shall open cases in CARS (or a successor case management system) for AIP 

and FSA spot check list inspections for which concerns have been identified.

(1) SCL GSI/PHI inspection results identifying concerns will be uploadedto 

RMA’s Business Analytics Division through the applicable HyDRA 

application by FSA and AIPs.

(2) The Business Analytics Division will notify the RCO of the FSA andAIP 

inspection result for which concerns were identified.

a. FSA SCL inspections: An email notification will be sent to the RCO 

POC on how to obtain the results from HyDRA.

b. AIP SCL inspections: Results will be uploaded to the RCO POC’s 

HyDRA account(s) and followed up with an email as notification on 

the upload.

(3) Create cases within CARS according to the following:

a. FSA cases shall utilize Case Type=”Investigation”; Case 

Source=”Farm Service Agency”; Case Sub-Source=”AD-2027FSA 

Spot Check”.

b. AIP cases shall utilize Case Type=”Investigation”; Case 

Source=”Approved Insurance Provider”; CaseSub-Source=”AIP 

Spot Check GSI/PHI”.
August 2020 FCIC 14070 16

(4) RCOs shall review SCL GSI/PHI results with concerns identified by FSA or 

AIPs and determine whether further review is warranted.

(5) For FSA completed SCL inspections identifying concerns: 

a. If review is not warranted the RCO shall inform the FSA State Office 

POC in writing within 5 calendar days. 

b. If review is warranted the RCO shall determine if the RCO or AIP 

will conduct the review and notify the FSA State Office POC ofthe 

intended action in writing within 5 calendar days.

c. If the RCO elects for the AIP to conduct the review, the RCO shall 

prepare and submit a transmittal letter (similar to a case letter) to the 

AIP within 5 calendar days of receiving the referral. The AD-2027 

and other supporting documentation provided by FSA should be 

provided to the AIP. The RCO shall determine if corrections were in 

accordance with policy and procedure. 

d. At the end of the review process, the RCO shall provide a written 

summary of the review results to the FSA State Office POC for spot 

check list reviews completed by FSA.

e. The RCO may refer the case to OIG at any time during the process. 

If the case is referred to OIG, the RCO shall notify the AIP of the 

referral within 5 calendar days of the referral.

(6) For AIP completed spot check list inspections identifying concerns: 

a. The RCO shall provide acknowledgement to the AIP within 5 calendar 

days that documentation for an inspection identifying concerns has been 

received. 

b. The RCO shall determine if corrections were in accordancewith 

policy and procedure. If the number of FSA referrals become a 

workload issue, contact the appropriate RCO.

c. The RCO may refer the case to OIG at any time during the process. If 

the case is referred to OIG, the RCO shall notify the AIP of the 

referral with 5 calendar days of the referral.
August 2020 FCIC 14070 17

23-30 (Reserved)
August 2020 FCIC 14070 18

PART 3 AIP REQUIREMENTS

Section 1 General Information and Requirements

31 GeneralInformation

The Federal Crop Insurance Act provides a role for AIPs to assist with program compliance 

and integrity initiatives. In particular, section 515(a)(2) states:

ROLE OF INSURANCE PROVIDERS. —The Corporation shall work actively with 

approved insurance providers to address program compliance and integrity issues as 

such issues develop.

Section 515(d)(4)(A) of the Act further emphasizes the significant role of AIPs in assuring 

the integrity of the Federal Crop Insurance Program:

IN GENERAL. —the activities of the Farm Service Agency under this subsection do 

not affect the responsibility of approved insurance providers to conduct any audits of 

claims or other program reviews required by the Corporation.

To better leverage available resources and in accordance with section III(b)(1) of SRA 

Appendix IV, AIPs began conducting inspections of insured producers with anomalous 

losses as part of the SCL program in 2012. The inspections of SCL policies are intended to 

expose intentional program abuse and to identify discrepancies, inconsistencies or errors, 

and to serve as a deterrent to those engaged in or considering fraudulent, wasteful or 

abusive activities. Review results are used to identify the need for enhancing existing or 

developing additional internal controls, training programs and/or implementing the 

necessary corrective actions, if required.

32 AIP Requirements

A. Point of Contact Designation

Each AIP will designate a point of contact (POC) and alternate POC to RMA’s 

Business Analytics Division. The POCs should be sent to 

baworkorders@rma.usda.gov.

The POC will serve as a liaison between AIP and RMA for the spot check list and 

other data mining products from RMA.
August 2020 FCIC 14070 19

B. AIP Responsibilities

All reviews must be conducted by objective and unbiased persons, who were not 

involved in establishing the guarantee or adjusting the loss, or in the sales or 

supervision of sales for the policies reviewed.

The reviewer will:

(1) Verify that all information provided by the policyholder, sales agent,and 

loss adjuster is true and accurate through whatever means are necessary, 

including, but not limited to, interviews, field inspections, file reviews, 

production records from third parties, etc.

(2) Verify the crop insurance contract constitutes an eligible cropinsurance 

contract as defined in the SRA.

(3) Correct ALL monetary or actual production history discrepancies and timely 

process such corrections.

(4) Resolve and correct errors and assure accurate premium and loss 

determinations.

(5) Maintain all documents obtained during the reviews and all completed 

forms in accordance with the SRA.

C. Insured Producer Notification

Upon receipt of the spot check list from RMA, each AIP shall notify all insured 

producers identified on the spot check list using the letter in Exhibit 2. The insured 

producer notification is subject to the 3-year record retention period as defined in the 

SRA.

D. Spot Check List Inspections

Each AIP shall conduct spot check list inspections on all insured producers on the 

spot check list. AIP spot check list inspections shall include the following:

(1) An inspection as defined in the SRA.
August 2020 FCIC 14070 20

(2) Conduct an initial inspection during the growing season and a Preharvest 

Inspection (PHI) for all tract(s)/ unit(s) for the selected policies in 

accordance with the Loss Adjustment Manual Standards Handbook (LAM).

a. Conduct the initial growing season inspection in accordance with the LAM, 

paragraph 731, document by unit;

i. Whether the crop has been planted, or replanted as applicable;

ii. Whether the acreage is planted to the practice and/or type andin 

the legal description as reported on the acreage report;

iii. If the reported practice is being carried out in accordance with 

good farming practices;

iv. The general weather conditions and the crop’s condition and 

whether it is comparable to other farms in the area; and

v. The method and type of tillage, chemical and fertilizertreatments 

that was or will be used on the crop acreage for the current year 

and whether any soil tests had been conducted;

vi. An appraisal worksheet, as indicated in the LAM Paragraph 

731(1)(c) is not required.

b. Conduct the Preharvest Inspection in accordance with the instructions 

provided in the LAM, Paragraph 732.

(3) An Actual Production History review in accordance with the SRA, 

Appendix IV, Section III(c). The Company is required to review and verify 

the records used to establish APH for an eligible crop insurance contract in 

accordance with the ECIC and FCIC procedures.

33-40 (Reserved)
August 2020 FCIC 14070 21

Section 2 General Information and Publication Requirements

41 GeneralInformation

Deterrence of fraud, waste and abuse in Federal crop insurance is a priority of RMA. A key 

deterrent is increasing awareness within the agricultural community of the joint effort to 

prevent fraud, waste, and abuse by RMA, AIPs, and FSA.

If an AIP suspects misrepresentation, fraud, waste or abuse, the AIP is required to report to 

FCIC in accordance with Appendix IV of the SRA.

42 Publication Requirements

A. When to Provide Information

AIPs shall notify all their insured producers of the monitoring efforts by RMA, AIPs 

and FSA to prevent fraud, waste, and abuse in Federal crop insurance.

This notification should be provided on the AIP’s website and provided in writing 

annually to all insured producers.

B. What Information to Provide

AIPs shall notify insured producers that:

(1) AIPs will be assisting RMA in monitoring crop conditions throughoutthe 

growing season.

(2) AIPs will refer all suspected cases of fraud, waste, and abuse in Federalcrop 

insurance to RMA.
August 2020 FCIC 14070 22

43-50 (Reserved)
August 2020 FCIC 14070 23

PART 4 FSA REQUIREMENTS

Section 1 General Information and Requirements

51 GeneralInformation

County Offices have the authority and responsibility to keep an active watch for potential 

fraud, waste, and abuse of Federal crop insurance. RMA also has the authority to request 

assistance from FSA in monitoring Federal crop insurance. County offices shall document 

observations and gather the documentation necessary to validate concerns. The detailed 

requirements and responsibilities for FSA conducted spot check list inspections are 

provided in 4-RM “FCIC Program Integrity”. An abbreviated summary of the requirements 

and responsibilities is provided below.

52 Responsibilities

A. Responsibilities

(1) County Office Responsibilities:

a. Keep an active watch for potential fraud, waste and abuse or the 

Federal Crop Insurance Program.

b. Follow timeframes as outlined in 4-RM.

c. Follow publicity requirements as outlined in 4-RM.

d. Notify insured producers selected for spot check list inspections by 

letter following the exhibit in 4-RM.

e. Document observations and gather relevant supporting 

documentation necessary to address concerns found during spot 

check list inspections.

f. Timely provide requested information as described in 4-RM to AIP’s 

and LA’s.

(2) State Office POC Responsibilities:

a. Serve as the liaison between the County Office andRCO.
August 2020 FCIC 14070 24

b. Provide details of case specific information or overallprogram 

administration concerns, as applicable, to RCO.

B. RMA Requested Spot Check List Inspections and RMA InitiatedComplaint 

Referrals

(1) Spot Check List

a. RMA shall annually provide on FSA HyDRA by April 1stfor

spring-seeded crops and September 1st for fall-seeded crops, a list of 

insured producers for review that includes the following:

• High loss ratios, high frequency, or severe losses, andinsured 

producers with anomalous disaster claims.

• Insured producers suspected of failing to follow good farming 

practices.

b. The triggering factors may vary in each based-on type of crops and 

loss experience. The list will be broken down by State and County 

and will include the insured producer’s name, identification number, 

and crop.

c. Upon receipt of the spot check list from the State POC, County 

Offices shall notify all insured producers on the list using the letter 

in 4-RM.

d. Refer any insured producer inquiries about the spot check list to the 

applicable RCO.

e. County Offices shall conduct reviews according to 4-RM.

53-60 (Reserved)
August 2020 FCIC 14070 25

Section 2 Spot Check List Fact Finding and Documentation

61 FSA County Office Actions

A. Responsibilities

(1) County offices shall conduct inspections/spot checks on all insured 

producers/crops on the spot check list. There will never be more than 10 

insured producers per county on the spot check list. AD-2027 shall be 

completed according to Exhibit 7 in 4-RM.

(2) County offices shall conduct a review on a minimum of one 

representative tract, which shall include all fields for all crops identified 

on the RMA SCL.

Note: For those insured producers on the spot check list whose land is 

physically located in the county receiving the list, but the land is 

administered by an adjoining County office, contact the State POC. The 

insured producer will be transferred to the administering county. The 

administering County office will be responsible for completing the spot 

check list inspection.

Use HyDRA to record all spot check list inspections

Complete AD-2027 electronically in HyDRA within 5 days after the 

inspection is completed.

Load AD-2045, with GPS points and digital pictures, in HyDRA as an 

attachment to the AD-2027, within 5 days after the inspection is completed.

B. Fact Finding and Documentation for Spot Check List

The County office shall perform a minimum of two (2) documented field inspections, 

the first within 30 calendar days after final planting date or 30 calendar days of the 

date the crop usually comes out of dormancy (pull off date), and the second before 

harvest becomes general in the area.

The inspections shall include the following:

• the kind of tillage methods the insured has carried out
August 2020 FCIC 14070 26

• the kind of weed control practices that are being carried out

• if a current soil test has been taken on any of the insured acreage

• how the inspected crop compares with those in the general area

• the type of fertilizer program being followed

• brief explanation of the weather in the past 4 to 6 weeks, the currentweather 

conditions and the expected weather conditions

• brief description of any pertinent remarks

• digital photographs of the fieldsinspected

C. Supporting Documentation

The County office shall compile and upload into HyDRA supporting documentation 

that may include the following:

• FSA-578 and map, if acreage report has been filed

• digital photographs with embedded date and time stamp. Use of embedded 

GPS points are encouraged

• completed AD-2027

• field notes

• other available FSA records applicable.

62-70 (Reserved)
August 2020 FCIC 14070 27

PART 5 AIP SCL RESULTS REPORTING

71 GeneralInformation

The AIP conducted quality control reviews will provide assurances that procedures, 

systems, and programs are effective and adequate and will be used to expose intentional 

program abuse and to identify discrepancies, inconsistencies, or errors. The quality control 

program is also a means to identify the need for enhancing existing or developing 

additional internal controls, training programs and/or implementing the necessary 

corrective actions, if required.

The PASS P57 (Quality Control Reporting) and P57A (QC Review Correction) are the 

primary records AIPs will use to report the results of their quality control reviews and spot 

check list inspections. In addition, AIPs will conduct an initial inspection during the 

growing season and a Preharvest Inspection on each tract/unit insured under the policy and 

document the results.

On tracts/units for which the review identifies a concern (e.g., crop condition and/or 

expected yield for the unit is dissimilar to that for the crop in surrounding area), AIPs will 

submit the initial inspection during the growing season and/or Preharvest Inspection form, 

as applicable, to RMA via HyDRA within 10 calendar days of completing the field 

inspection. AIPs will not be required to submit the pre-harvest yield appraisal for non-loss 

units on the P21 record. However, AIPs will be required to maintain documentation of the 

preharvest inspection and preharvest yield appraisal for both loss and non-loss tracts/units. 

At a minimum, RMA will verify that AIPs have maintained documentation of the 

preharvest inspection and yield appraisals during AIP Performance Reviews.

For a SCL inspection, the P57 field “Quality Control Review Code List” must include the 

appropriate code to indicate the policy being reviewed was included on the spot check list.

A P57 record must be reported within 20 business days of completing each review required to be 

performed by Appendix IV.

Acceptance of the P57 record is dependent upon successful acceptance of the related P14 

Insurance in Force record, even if such record has subsequently been deleted.
August 2020 FCIC 14070 28

72 PASS 57A Record

The P57A record is needed for RMA to obtain detailed, actionable data from AIPs and 

thereby identify potential Federal crop insurance problem areas and weaknesses from AIPconducted spot check list inspections. The P57A record will allow for reporting of error 

source type at the tract/unit level and is intended to provide actionable data by which to 

determine the frequency and severity of program errors. AIPs are not required to submit 

P57A records for tracts/units for which there are no reportable errors or corrections, or for 

which no concerns are identified during the growing season and/or preharvest inspections.

RMA will utilize the ‘AIP Policy Producer Key’ and ‘AIP Insurance in Force Key’ on the 

P57A record to link the parent P57 record and identity the eligible crop insurance contract 

that was reviewed. RMA will use the information reported on the P57A to assess the 

monetary impacts of errors and corrections at the tract/unit level.

73 GSI and PHI Report

Submit through HyDRA

Submit spot check list inspections (initial inspection during the growing season and 

Preharvest Inspection) for which concerns are identified (e.g., conditions and/or expected 

yields for the crop are not similar to other farms in the area) through HyDRA.

Use the Growing Season Inspection Report form shown as Exhibit 59 of the DSSH for 

documenting the preharvest inspections, as applicable. For any tract/unit where concerns 

are noted, submit the results using the GSI/PHI form along with documentation (Photos,

maps, etc.) supporting the concerns identified during the inspection within 10 calendardays 

of completing the growing season and/or preharvest inspection. Submit the documentation 

to the onsite RMA employee at CAE. To upload the documentation in HyDRA, utilize the 

AIP User Manual located in the DOC Library icon on the AIP HyDRA homepage.

Maintain in Policyholder File

Maintain all SCL inspection documentation (see Part 3, Paragraph 32D.) in the 

policyholder’s file, regardless of whether any documents were submitted through HyDRA.

74-80 (Reserved)
August 2020 FCIC 14070 29

Exhibit 1: Acronyms and Abbreviations 

The following table provides the acronyms and abbreviations used in this handbook. 

Acronym/Abbreviation Term

Act Federal Crop Insurance Act

APH Actual Production History

AIP Approved Insurance Provider

Appendix IV Appendix IV of the Standard Reinsurance Agreement

BAD Business Analytics Division

CAE Center for Agribusiness Excellence

CARS Compliance Activity and Reporting System

CFR Code of Federal Regulations

ECIC Eligible Crop Insurance Contracts

FSA USDA Farm Service Agency

PASS Policy Acceptance and Storage System

RCO RMA - Office of Compliance - Regional Compliance Office

RMA USDA Risk Management Agency

4-RM 4-RM FSA-RMA Handbook: FCIC Program Integrity

SRA Standard Reinsurance Agreement
August 2020 FCIC 14070 30

Exhibit 2: AIP Letter to Notify Insured Producer of RMA SpotCheck

Name:

Address:

Date:

Dear Producer,

In June 2000, Congress passed the Agricultural Risk Protection Act (ARPA). In response to 

concerns with fraud, waste and abuse of the Federal Crop Insurance Program, ARPA mandated 

heightened program scrutiny and diligence to assure program integrity. ARPA requires the Risk 

Management Agency (RMA), with assistance from the Farm Service Agency (FSA) and 

Approved Insurance Providers (AIP), to improve program compliance and integrity of the Federal 

crop insurance program. RMA has requested assistance from (Company Name) in conducting 

reviews of insured crops during the growing season.

One of your policy crops has been chosen by RMA for a spot check. RMA has requested that we 

perform a minimum of two documented field inspections of all your units for the chosen crop(s) 

during the growing season. These inspections will be thoroughly documented and reported to 

RMA and may result in adjustments to any premium payments that you have made, or indemnity 

amounts that you have received if your policy is determined to not be in compliance with all 

applicable rules and procedures.

We are requiring you to inform (AIP POC) by (date), in writing, of where your fields of (crop) 

are/will be located for the (year) growing season. Indicate whether a soil test has been completed 

for the crop locations above. Include in your written statement what method of chemical and 

fertilizer treatment is/will be used for the (year) growing season. Production records will need to 

be provided for an APH Verification Review as well as records related to your farming practices. 

Your AIP reviewer will be contacting you regarding the process and required documentation.

Sincerely,

Company Representative
August 2020 FCIC 14070 31

Exhibit 3: Regional Compliance OfficeListing

Mailing Address of RCO’s States Served

Southern Regional Compliance Office Arkansas New Mexico

1111 W. Mockingbird Lane, Suite 280 Louisiana Oklahoma

Dallas, TX 75247 Mississippi Tennessee

214.767.7700 Texas

Fax: 214.767.7721

Eastern Regional Compliance Office Alabama New York

4405 Bland Road, Suite 165 Connecticut North Carolina

Raleigh, NC 27609 Delaware Pennsylvania

919-875-4930 Florida Puerto Rico

Fax: 919.875.4928 Georgia Rhode Island

Maine South Carolina

Maryland Vermont

Massachusetts Virginia

New Hampshire West Virginia

New Jersey

Western Regional Compliance Office Alaska Nevada

430 G Street, Suite 4167 Arizona Oregon

Davis, CA 95616-4167 California Utah

530.792.5850 Hawaii Washington

Fax: 530.792.5865 Idaho

Northern Regional Compliance Office Iowa South Dakota

3440 Federal Drive, Suite 200 Minnesota Wisconsin

Eagan, MN 55122-1301 Montana Wyoming

651.452.1688 North Dakota

Fax: 651.452.1689

Central Regional Compliance Office Colorado

Beacon Facility, Mail Stop 0833 Kansas

PO Box 419205 Missouri

Kansas City, MO 64141-6205 Nebraska

816.926.7963

Fax: 816.926.5186

Mid-Western Regional Compliance Office Illinois

6045 Lakeside Blvd. Indiana

Indianapolis, IN 46278 Michigan

317.290.3050 Ohio 

Fax: 317.290.3065 Kentucky 
August 2020 FCIC 14070 32

Exhibit 4: FSA State Office Point of Contact 

State POC Alternate POC

Alabama

4121 Carmichael Rd Ste 600 

Montgomery AL 36106-3660 

Walda Malone 

Telephone: 334-279-3520

FAX: 855-747-0599 

walda.malone@usda.gov

William Henderson 

Telephone: 334-279-3529 

FAX: 855-747-0599 

william.henderson@usda.gov

Alaska

800 W Evergreen Ave Ste 216

Palmer AK 99645-6546 

Jeff Curry

Telephone: 907-761-7773 

FAX: 907-761-7789 

jeff.curry@usda.gov

Brad Robbins

Telephone: 907-761-7751 

FAX: 907-761-7789 

brad.robbins@usda.gov

Arizona

230 N 1st Ave Ste 506 

Phoenix AZ 85003-1733 

Mark Grubbs

Telephone: 602-285-6320 

FAX: 602-285-6325 

mark.grubbs@usda.gov

Carla Hill

Telephone: 602-285-6314 

FAX: 602-285-6325 

carla.hill@usda.gov

Arkansas

700 W Capitol Ave Ste 3416 

Little Rock AR 72201-3215 

Stephen Walker 

Telephone: 501-301-3007 

FAX: 855-644-0182 

stephen.walker@usda.gov

Anita Wilson

Telephone: 501-301-3065 

FAX: 855-644-0183 

anita.wilson@usda.gov

California

430 G St Dept 4161 

Davis CA 95616-4161 

Ken Ogden

Telephone: 530-792-5525 

FAX: 530-792-5555 

ken.ogden@usda.gov

Navdeep Dhillon 

Telephone: 530-792-5530 

FAX: 530-792-5555 

navdeep.dhillon@usda.gov

Colorado

Denver Federal Center 

Building 56, Room 2760 

PO Box 25426 

Denver, CO 80225-0426

Diane Pierson 

Telephone: 720-544-2899

FAX: 844-715-5077 

diane.pierson@usda.gov

Tammy Cook

Telephone: 720-544-2881 

FAX: 844-715-5077 

tammy.cook@usda.gov

Connecticut

344 Merrow Rd 

Tolland CT 06084-3917 

Sarah Fournier 

Telephone: 860-871-4091 

FAX: 860-871-4184 

sarah.fournier@usda.gov

Ross Eddy

Telephone: 860-871-4092 

FAX: 860-871-4184 

ross.eddy@usda.gov

Delaware

1221 College Park Dr Ste 201

Dover DE 19904-8724 

Robin Talley

Telephone: 302-678-4252 

FAX: 302-678-9100 

robin.talley@usda.gov

Lynn Manges

Telephone: 302-678-4253 

FAX: 302-678-9100 

lynn.manges@usda.gov

Florida

4440 NW 25th Pl Ste 1 

Gainesville FL 32606-6508 

Vacant Tom Hockert

Telephone: 352-379-4526 

FAX: 352-379-4581 

tom.hockert@usda.gov

Georgia

355 E Hancock Ave Ste 102 

Athens GA 30601-4538 

Terri Riley

Telephone: 706-552-2522 

FAX: 855-409-5737 

terri.riley@usda.gov

Brett Martin

Telephone: 706-552-2517 

FAX: 855-409-5737 

brett.martin@usda.gov
August 2020 FCIC 14070 33

Exhibit 4: FSA State Office POC(Continued)

State POC Alternate POC

Hawaii

PJKK Federal Building 

PO Box 50065 

Honolulu HI 96850

Steve Peterson

Telephone: 808-441-2600 ext. 149

FAX: 855-356-9493 

steve.peterson@usda.gov

Kristen Kiriu

Telephone: 803-933-8335 

FAX: 855-356-9493 

kristen.kiriu@usda.gov

Idaho

9173 W Barnes Dr Ste B 

Boise ID 83709-1574 

Charles Newhouse 

Telephone: 208-378-5665 

FAX: 855-516-8875 

charles.newhouse@usda.gov

Eric Buehler

Telephone: 208-378-5673 

FAX: 855-516-8875 

Eric.buehler@usda.gov

Illinois

3500 Wabash Ave 

Springfield IL 62711-8287 

Doug Bailey

Telephone: 217-241 6600 ext. 6868 

FAX: 855-800-1760 

doug.bailey@usda.gov

Natalie Prince

Telephone: 217-241-6600 ext. 6892

FAX: 855-800-1760 

natalie.prince@usda.gov

Indiana

5981 Lakeside Blvd 

Indianapolis IN 46278-1996 

Susan Houston 

Telephone: 317-295-5907 

FAX: 855-374-4068 

susan.houston@usda.gov

Kent Mason

Telephone: 317-295-5905 

FAX: 855-374-4068 

kent.mason@usda.gov

Iowa

10500 Buena Vista Ct 

Des Moines IA 50322-3782 

Kevin McClure

Telephone: 515-254-1540 ext. 8470

FAX: 855-218-8672 

kevin.mcclure@usda.gov

Heidi Blair

Telephone: 515-254-1540 ext. 8473

FAX: 855-218-8672 

heidi.blair@usda.gov

Kansas

3600 Anderson Ave 

Manhattan KS 66503-2511 

Todd Barrows 

Telephone: 785-564-4776

FAX: 855-782-9608 

todd.barrows@usda.gov

Scott Willbrant 

Telephone: 785-564-4775 

FAX: 855-782-9608 

scott.willbrant@usda.gov

Kentucky

771 Corporate Dr Ste 100 

Lexington KY 40503-5438 

Aaron Lowe

Telephone: 859-224-7680 

FAX: 859-224-7632 

aaron.lowe@usda.gov

Guy Perry

Telephone: 859-224-7629 

FAX: 859-224-7632 

guy.perry@usda.gov

Louisiana

3737 Government St 

Alexandria LA 71302-3327 

Matt Springer 

Telephone: 318-473-7763

FAX: 318-473-7735 

matt.springer@usda.gov

Cheryl Denny 

Telephone: 318-473-7738

FAX: 318-473-7735 

cheryl.denny@usda.gov

Maine

967 Illinois Ave Ste 2 

Bangor ME 04401-2768 

Amanda May

Telephone: 207-990-9154 

FAX: 855-589-1056 

amanda.may@usda.gov

Robert McCurry 

Telephone: 207-990-9581 

FAX: 855-589-1056 

robert.mccurry2@usda.gov

Maryland

John Hanson’s Business Center 

339 Buschs Frontage Rd Ste 104

Annapolis MD 21409-5561 

Joanne Mann

Telephone: 443-482-2768 

FAX: 855-401-6638 

joanne.mann@usda.gov

Robert Wevodau

Telephone: 443-482-2770 

FAX: 855-401-6638 

robert.wevodau@usda.gov
August 2020 FCIC 14070 34

Exhibit 4: FSA State Office POC(Continued)

State POC Alternate POC

Massachusetts

445 West St 

Amherst MA 01002-2957 

John Devine

Telephone: 413-253-2502 

FAX: 413-253-4540 

john.devine@usda.gov

Daniel Smiarowski 

Telephone: 413-253-4511 

FAX: 413-253-4540 

daniel.smiarowski@usda.gov

Michigan

3001 Coolidge Rd Ste 350 

East Lansing MI 48823-6362 

Greg Todd

Telephone: 517-324-5107 

FAX: 855-647-0825 

greg.todd@usda.gov

Ben Belkholm 

Telephone: 517-324-5115

FAX: 855-647-0825 

benjamin.belkholm@usda.gov

Minnesota

375 Jackson St Ste 400 

St Paul MN 55101-1852 

Scott Kapphahn

Telephone: 218-751-1942 ext. 110

FAX: 855-719-9917 

scott.kapphahn@usda.gov

Lisa MacDonald 

Telephone: 651-602-7900 

FAX: 855-719-9917 

lisa.macdonald@usda.gov

Mississippi

6311 Ridgewood Rd 

Jackson MS 39211-2035 

Stacy Roberson

Telephone: 601-965-4300 ext. 134

FAX: 601-965-5565 

stacy.roberson@usda.gov

James Smith

Telephone: 601-965-4300 ext. 150

FAX: 601-965-5565 

james.smith5@usda.gov

Missouri

Parkade Plaza

601 Business Loop 70 W Ste 225

Columbia MO 65203-2579

Rod Bealer

Telephone: 573-876-9429 

FAX: 573-876-0935 

rod.bealer@usda.gov

Doug Newland 

Telephone: 573-876-0930 

FAX: 573-876-0935 

doug.newland@usda.gov

Montana

10 E Babcock St 

PO Box 670 

Bozeman MT 59711-0670

Lori Margheim 

Telephone: 406-587-6878 

FAX: 855-546-0264 

lori.margheim@usda.gov

Shelly Rolando 

Telephone: 406-587-6877 

FAX: 855-546-0264 

shelly.rolando@usda.gov

Nebraska

7131 A St

Lincoln NE 68510-4202 

Billie Jo Smith 

Telephone: 402-437-5279 

FAX: 402-437-5891 

billiejo.smith@usda.gov

Cathy Anderson 

Telephone: 402-437-5604 

FAX: 402-437-5891 

cathy.anderson@usda.gov

Nevada

1755 E Plumb Ln Ste 202 

Reno NV 89502-3691 

Debbie Goin

Telephone: 775-784-5411 ext. 116

FAX: 775-784-5015 

debbie.goin@usda.gov

Katie Nuffer

Telephone: 775-623-5025 ext. 104

FAX: 775-784-5015 

katie.nuffer@usda.gov

New Hampshire

53 Pleasant St. Rm. 1601 

Concord NH 03301 

Marilyn Milne 

Telephone: 603-224-7941

FAX: 603-225-1410 

marilyn.milne@usda.gov

Vacant

New Jersey

300 Clocktower Drive, Suite 202 

Hamilton Square, NJ 08690 

Craig Christo

Telephone: 609-438-3142 

FAX: 855-305-6513 

craig.christo@usda.gov

Henri Ann Olsen 

Telephone: 609-438-3140 

FAX: 855-305-6635 

henri.olsen@usda.gov

New Mexico

6200 Jefferson St NE Rm211 

Albuquerque NM87109-3434 

Emaleta Mooney 

Telephone: 505-761-4910 

FAX: 505-761-4934 

emaleta.mooney@usda.gov

Andrew Ortiz

Telephone: 505-761-4912 

FAX: 505-761-4934 

andrew.ortiz@usda.gov
August 2020 FCIC 14070 35

Exhibit 4: FSA State Office POC(Continued)

State POC Alternate POC

New York

441 S Salina St Ste 356 

Syracuse NY 13202-2425 

Daniel Mapley 

Telephone: 315-477-6331 

FAX: 315-477-6323 

daniel.mapley@usda.gov

Vacant

North Carolina

4407 Bland Rd Ste 175 

Raleigh NC 27609-6872 

Thomas F. McLamb

Telephone: 919-875-4833 

FAX: 919-875-4825 

tommy.mclamb@usda.gov

Rob Satterfield 

Telephone: 919-875-4824 

FAX: 919-875-4825 

rob.satterfield@usda.gov

North Dakota

1025 28th St S

Fargo ND 58103-2372 

Wanda Braton 

Telephone: 701-893-2231

FAX: 855-813-6644 

wanda.braton@usda.gov

Mary Radermacher

Telephone: 701-893-2226 

FAX: 855-813-6644 

mary.radermacher@usda.gov

Ohio

Federal Bldg

200 N High St Rm 540 

Columbus OH 43215-2408

Matt Kleski

Telephone: 614-255-2446 

FAX: 614-255-2542 

mathew.kleski@usda.gov

Chris Piper

Telephone: 614-255-2445 

FAX: 614-255-2541 

chris.piper@usda.gov

Oklahoma

Farm Rd and McFarland St 

100 USDA Ste 102 

Stillwater OK 74074-2651

Danny Lee

Telephone: 405-742-1130 

FAX: 855-416-9558 

danny.lee@usda.gov

Sarah Smith

Telephone: 450-742-1153 

FAX: 855-416-9558 

sarah.smith@usda.gov

Oregon

7620 SW Mohawk St 

Tualatin OR 97062-8121 

Kent Willett

Telephone: 503-404-1121 

FAX: 855-824-6185 

kent.willett@usda.gov

Vacant

Pennsylvania

1 Credit Union Pl Ste 320 

Harrisburg PA 17110-2912 

Christina Rotz 

Telephone: 717-237-2165

FAX: 855-778-8909 

christina.rotz@usda.gov

Vacant

Puerto Rico

654 Plaza Ste 829 

654 Ave Munoz Rivera Ste 829 

San Juan PR 00918-4127

Winston Martinez 

Telephone: 787-294-1616 

FAX: 855-415-2494 

winston.martinez@usda.gov

Vacant

Rhode Island

60 Quaker Ln Ste 40 

Warwick RI 02886-0114 

Sarah Fournier 

Telephone: 860-871-4091 

FAX: 860-871-4184 

sarah.fournier@usda.gov

Vacant

South Carolina

1927 Thurmond Mall Ste 100 

Columbia SC 29201-2387 

Phillip Elliott

Telephone: 803-806-3820 

FAX: 803-806-3839 

phillip.elliott@usda.gov

Vacant

South Dakota

200 4th St SW Rm 308 

Huron SD 57350-2478-2431 

Donita Garry

Telephone: 605-352-1158 

FAX: 855-243-6003 

donita.garry@usda.gov

Paul Hanson

Telephone: 605-352-1180 

FAX: 855-243-6003 

paul.hanson@usda.gov
August 2020 FCIC 14070 36

Exhibit 4: FSA State Office POC(Continued)

State POC Alternate POC

Tennessee

US Courthouse 

801 Broadway Ste 579 

Nashville TN 37203-3883

Christina Boles 

Telephone: 615-277-2632 

FAX: 615-277-2649 

christina.boles@usda.gov

Ron Eldridge

Telephone: 615-277-2620 

FAX: 615-277-2650 

ron.eldridge@usda.gov

Texas

2405 Texas Ave S 

College Station TX 77840-4699

Scott Reed

Telephone: 979-680-5214 

FAX: 855-496-7875 

scott.reed@usda.gov

Becky Weaver 

Telephone: 979-680-5216

FAX: 855-496-7875 

becky.weaver@usda.gov

Utah

125 S State St Rm 4239 

Salt Lake City UT 84138-1189 

Cary B. Son

Telephone: 801-524-4544 

FAX: 801-524-5166 

cary.son@usda.gov

Lori Jones

Telephone: 801-524-4250 

FAX: 801-524-5166 

lori.jones@usda.gov

Vermont

356 Mountain View Dr Ste 104 

Colchester VT 05446-5986 

Julie Jacque

Telephone: 802-658-2803 ext. 300

FAX: 802-660-0953 

julie.jacque@usda.gov

Kim Peck

Telephone: 802-658-2803 

FAX: 802-660-0953 

kim.peck@usda.gov

Virginia

Culpeper Bldg. Ste 

1606 Santa Rosa Rd Rm 138 

Richmond VA 23229-5000

Dan Mertz

Telephone: 804-287-1548 

FAX: 804-287-1723 

dan.mertz@usda.gov

Allison Pinelli 

Telephone: 804-287-1545

FAX: 804-287-1723 

allison.pinelli@usda.gov

Virgin Islands

(Florida address)

4440 NW 25th Pl Ste 1 

Gainesville FL 32606-6508

Tom Hockert

Telephone: 352-379-4526 

FAX: 352-379-4581 

tom.hockert@usda.gov

Vacant

Washington

316 W Boone Ave Ste 568 

Spokane WA 99201-2350 

Dwaine Schettler

Telephone: 509-323-3009 

FAX: 509-323-3074 

dwaine.schettler@usda.gov

Rod Hamilton 

Telephone:509-323-3015 

FAX: 509-323-3074 

rod.hamilton@usda.gov

West Virginia

1550 Earl Core Road, Suite 102

Morgantown WV 26507-1049 

Leanne M. Taylor 

Telephone: 304-284-4800 

FAX: 304-284-4821 

leanne.taylor@usda.gov

Kevin S. Hinkle 

Telephone: 304-284-4800 

FAX: 304-284-4821 

kevin.hinkle@usda.gov

Wisconsin

8030 Excelsior Dr Ste 100 

Madison WI 53717-2906 

Russell Raeder

Telephone: 608-662-4422 ext. 111

FAX: 855-758-0755 

russell.raeder@usda.gov

Tracy Eagan

Telephone: 608-662-4422 ext. 129

FAX: 855-758-0755 

tracy.eagan@usda.gov

Wyoming

951 Werner Ct Ste 130 

Casper WY 82601-1307 

Todd Even

Telephone: 307-261-5231 

FAX: 307-261-5857 

todd.even@usda.gov

Deb Shirley

Telephone: 307-261-5011 

FAX: 307-261-5857 

debra.shirley@usda.gov