13018 Federal Register / Vol. 76, No. 46 / Wednesday, March 9, 2011 / Notices 

(Catalog of Federal Domestic Assistance 

Program Number 20.205, Highway Planning 

and Construction. The regulations 

implementing Executive Order 12372 

regarding intergovernmental consultation on 

Federal programs and activities apply to this 

program.) 

Issued on: March 3, 2011. 

Shawn E. Oliver, 

Federal Highway Administration, 

Sacramento, California. 

[FR Doc. 2011–5407 Filed 3–8–11; 8:45 am] 

BILLING CODE 4910–22–P 

DEPARTMENT OF THE TREASURY 

Departmental Offices Proposed 

Collections; Comment Requests 

ACTION: Notice and request for 

comments. 

SUMMARY: The Department of the 

Treasury, as part of its continuing effort 

to reduce paperwork burdens, invites 

the general public and other Federal 

agencies to comment on a proposed 

information collection, as required by 

the Paperwork Reduction Act of 1995, 

Public Law 104–13 (44 U.S.C. 

3506(c)(2)(A)). The Consumer Financial 

Protection Bureau implementation team 

is soliciting comments regarding forms 

for questions, complaints, and other 

information about consumer financial 

products and services. 

DATES: Written comments should be 

received on or before May 9, 2011 to be 

assured of consideration. 

ADDRESSES: Direct all written comments 

to Andrew Trueblood, Consumer 

Financial Protection Bureau 

implementation team, 1801 L Street, 

NW., Washington, DC 20036. 

FOR FURTHER INFORMATION CONTACT: 

Requests for additional information 

should be directed to Andrew 

Trueblood in writing at Consumer 

Financial Protection Bureau 

implementation team, 1801 L Street, 

NW., Washington, DC 20036, by 

telephone at (202) 435–7070, or by email at andrew.trueblood@treasury.gov. 

SUPPLEMENTARY INFORMATION: 

Title: Consumer Financial Protection 

Bureau Consumer Response Intake 

Fields. 

OMB Control Number: NEW. 

Abstract: The Dodd-Frank Wall Street 

Reform and Consumer Protection Act, 

Public Law 111–203, Title X, 

established the Consumer Financial 

Protection Bureau (CFPB). Among the 

CFPB’s functions is to facilitate the 

centralized collection of, monitoring of, 

and response to complaints concerning 

consumer financial products and 

services. In order to collect data about 

the consumer financial market and 

facilitate the appropriate routing of, 

handling of, and response to 

complaints, questions, and other 

information concerning consumer 

financial products and services, the 

CFPB is developing online and paper 

intake methods which will have fields 

for persons to complete. The fields will 

help document information such as the 

type of contact; the substance of the 

complaint, question, or other 

information; contact information for the 

person making the contact and/or 

related persons; information about any 

subject incident and institution; and 

identifying information about the 

consumer or consumer’s household. 

Type of Review: NEW. 

Affected Public: Individuals and 

households with questions, complaints, 

and other information about consumer 

financial products and services. 

Estimated Number of Respondents: 

Approximately 1–3 million per year. 

CFPB’s intake of complaints, questions, 

and other information relating to 

consumer financial products and 

services is a new collection that may 

centralize intake now performed by 

existing agencies. As such, the 

projections of the number of 

respondents have a high level of 

uncertainty. 

Estimated Average Time per 

Respondent: 10 minutes per response. 

The time to complete the form will 

depend on the nature of the contact. 

Simple feedback may take as little as a 

few minutes to complete while more 

complicated complaints could take 

longer to describe. 

Estimated Total Annual Burden 

Hours: Approximately 330,000 burden 

hours. 

Request for Comments: Comments 

submitted in response to this notice will 

be summarized and/or included in the 

request for Office of Management and 

Budget approval. All comments will 

become a matter of public record. The 

public is invited to submit written 

comments concerning: (a) Whether the 

intake of complaints, questions, and 

other information relating to consumer 

financial products and services is 

necessary for the proper performance of 

the functions of the Bureau, including 

whether the information will have 

practical uses; (b) the accuracy of the 

above estimate of the burden of the 

information collection; (c) ways to 

enhance the quality, usefulness, and 

clarity of the information to be 

collected; (d) ways to minimize the 

reporting and/or record keeping burdens 

on respondents, including the use of 

automated collection techniques or 

other forms of information technology; 

(e) estimates of capital or start-up costs 

of operation, maintenance, and 

purchase of services to provide 

information; and (f) specific types of 

information that would be useful for 

CFPB to collect through its intake forms, 

in order to advance the mission of 

CFPB. 

Robert Dahl, 

Treasury Departmental Clearance Officer. 

[FR Doc. 2011–5349 Filed 3–8–11; 8:45 am] 

BILLING CODE 4810–25–P 

DEPARTMENT OF THE TREASURY 

Submission for OMB Review; 

Comment Request 

March 3, 2011. 

The Department of the Treasury will 

submit the following public information 

collection requirements to OMB for 

review and clearance under the 

Paperwork Reduction Act of 1995, 

Public Law 104–13 on or after the date 

of publication of this notice. A copy of 

the submissions may be obtained by 

contacting the Treasury Department 

Office Clearance Officers listed. 

Comments regarding these information 

collections should be addressed to the 

OMB reviewer listed and to the 

Treasury PRA Clearance Officer, 

Department of the Treasury, 1750 

Pennsylvania Avenue, NW., Suite 

11020, Washington, DC 20220. 

Dates: Written comments should be 

received on or before April 8, 2011 to 

be assured of consideration. 

Departmental Offices (DO) 

Summary: As part of a Federal 

Government-wide effort to streamline 

the process to seek feedback from the 

public on service delivery, the 

Department of the Treasury has 

submitted a Generic Information 

Collection Request (Generic ICR): 

‘‘Generic Clearance for the Collection of 

Qualitative Feedback on Agency Service 

Delivery’’ to OMB for approval under 

the Paperwork Reduction Act (PRA) (44 

U.S.C. 3501 et seq.). Treasury is 

requesting clearance for eight separate 

OMB Control Numbers for eight bureaus 

and offices within the Department. Each 

clearance will have the same title and 

purpose, but will be available for use by 

each bureau under their control number 

and burden estimate, as detailed below. 

Title: Generic Clearance for the 

Collection of Qualitative Feedback on 

Agency Service Delivery. 

Abstract: The information collection 

activity will garner qualitative customer 

and stakeholder feedback in an efficient, 

timely manner, in accordance with the 


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