**GAO-07-529**                      Published: Apr 12, 2007. Publicly Released: Apr 12, 2007.                  

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## Highlights

In forming the Department of Homeland Security (DHS), there was concern that moving the U.S. Customs Service into the new DHS would diminish attention given to collection of customs revenue. In recognition of that concern, Congress required that DHS's Customs Border Protection (CBP) not reduce the staff or resources for customs revenue functions. In March 2003, CBP reported a baseline of 2,263 staff in nine customs revenue positions, and 1,006 staff in associated support positions. The SAFE Port Act required GAO to report on changes related to customs revenue functions since the formation of DHS. This report discusses staff resources, strategic workforce planning, and CBP's public reporting on customs revenue functions. GAO analyzed the number of customs revenue staff, legislatively required staffing levels, and strategic plans and annual performance reports.

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## Topics

Human Capital

AccountabilityAgency missionsCustoms administrationFederal agency reorganizationHuman capital managementInternal controlsPerformance measuresPolicy evaluationReporting requirementsStaff utilizationStrategic planningProgram goals or objectives