Skip to main content    
Skip navigation

# POSTAL REGULATORY COMMISSION

                -  Filings 
                - 
                - 

                  -                  About PRC          Toggle submenu  -                  Leadership           
-                  Offices           
-                  Contact Us           
-                  Employment Opportunities           
-                  POSTAL REGULATORY COMMISSION           
 
                  -                  PARTICIPATE          Toggle submenu  -                  Guide           
-                  Consumer Assistance           
-                  FAQ           
-                  FILE ONLINE           
-                  eDockets User Guide           
 
                  -                   CASE INFORMATION          Toggle submenu  -                  Daily Listings           
-                  Active Cases           
-                  Dockets Pending Automatic Closure           
-                  Search All Cases           
-                  Rate Commission Archives           
-                  eDockets User Guide           
-                  RULE SUMMARY           
 
                  -                  REFERENCES          Toggle submenu  -                  Rules of Practice           
-                  Regulations           
-                  Commission Orders           
-                  Mail Classification Schedule           
-                  Title 39           
-                  Strategic Plan           
-                  Postal Accountability and Enhancement Act           
-                  Available Rate Authority           
-                  SCHEDULE OF REGULAR AND PREDICTABLE PRICE CHANGES           
-                  Negotiated Service Agreements Statistics           
-                  EX PARTE POLICY           
-                  Postal Service Reform Act of 2022           
-                  Federal Register Notices           
 
                  -                  REPORTS AND DATA          Toggle submenu  -                  PRC Reports           
-                  ACD           
-                  ACD HIGHLIGHTS           
-                  Archives           
-                  Webcasts           
-                  Financial Report Dashboard           
-                  RATE AUTHORITY DASHBOARD           
-                  NSA Dashboard           
-                  USPS Reports           
-                  SERVICE PERFORMANCE           
-                  Performance Plan           
-                  Performance Plan Highlights           
-                  Beta-Data Visualizations           
-                  USPS Service Performance Dashboard           
 
                  -                  NEWSROOM          Toggle submenu  -                  Press Releases           
-                  Speeches           
-                  Papers           
-                  Events           
-                  Congressional Submissions           
 

#   FY 2020 Annual Compliance Determination

###  

### **Highlights in 8 Charts**

The Commission released the FY 2020 Annual Compliance Determination (ACD) on March 29, 2021, reviewing the Postal Service’s compliance with the law, Commission regulations, and its service standards. Here are some of the ACD’s key findings.

## 1.  Declines in Volume per Delivery Point

The ACD displayed the large reduction in mail volume per delivery point between FY 2006 and FY 2020.

**Volume per Delivery Point, FY 2006 – FY 2020**

Source: *Figure V-33, FY 2020 ACD at 223.*

##  

##  

##  

## 2.  Non-Compensatory Products

Ten Market Dominant products did not cover their costs in FY 2020, and two of the five Market Dominant classes – Periodicals (displayed below) and Package Services – were also non-compensatory.

**Periodicals Unit Cost, Revenue, and Contribution, FY 2016 – FY 2020**

Source: *Figure III-2, FY 2020 ACD at 23.*

##  

##  

##  

## 3.  Negative Contribution of All Flat-Shaped Products

The ACD demonstrated the persistence of operational and financial problems with flat-shaped mail products, which are larger than letters but are not considered parcels.

**Flats Contribution and Volume, FY 2015 – FY 2020**

Source: *Figure VI-1, FY 2020 ACD at 238.*

##  

##  

##  

## 4.  Products that Exceeded or Failed to Meet Service Performance Targets

Due to a number of internal and external factors, 17 of 22 Market Dominant products failed to meet their service standards, the worst service performance results since the Postal Accountability and Enhancement Act of 2006.

**FY 2020 Market Dominant Products Service Performance Results**

Source: *Figure V-1, FY 2020 ACD at 98.*

##  

##  

##  

## 5.  First-Class Mail Service Performance

For First-Class Mail specifically, the Commission analyzed how actual service performance measured up to the annual targets for FY 2019 and FY 2020. In the chart below *SP* means Single-Piece, *LC* means Letters/Postcards, *PRST* means Presort, *Flats* means Flat-Shaped Mail Products, *Outbound Int* means Outbound Single-Piece International and *Inbound Post* means Inbound Letter Post.

**First-Class MailService Performance Results, by Percent, FY 2019 – FY 2020**

Source: *Figure V-16, FY 2020 ACD at 161.*

##  

##  

##  

## 6.  Comparing First-Class Mail Service Performance for the *First Half* of the Last Two Fiscal Years with...

The ACD compared First-Class Mail results for the first and second half of FY 2020 and FY 2019, disaggregated by shape, service standard, and whether the mailpiece was presorted or single-piece.

**Domestic First Class MailService Performance Results, First Half, FY 2019 – FY 2020**

Source: *Figure V-17, FY 2020 ACD at 164.*

##  

##  

##  

## 7.  ...the First-Class Mail Service Performance of the *Second Half* of the Last Two Fiscal Years

 

**Domestic First Class MailService Performance Results, Second Half, FY 2019 – FY 2020**

Source: *Figure V-18, FY 2020 ACD at 165.*

##  

##  

##  

## 8.  Weekly Service Performance for the Summer of FY 2019 and FY 2020

The ACD compared weekly service performance results for 3-5-Day First-Class Mail Single-Piece Letters/Postcards during the window of July 11 through September 4, 2020, when the Postal Service undertook voluntary large-scale operational and structural changes, to the same period in FY 2019.

**3-5-Day First-Class Mail Single-Piece Letters/PostcardsService Performance Results, by Week, FY 2019 – FY 2020**

Source:*Figure V-9, FY 2020 ACD at 124.*

Skip navigation

FOIA/Privacy ActEEO and No FEAR ActInspector General

Privacy PolicyVulnerability Disclosure PolicyIPv6 Supplemental  PolicyAccessibilitySitemap

newsroomcareersconsumer assistanceFAQ

POSTAL REGULATORY COMMISSION

901 New York Avenue NWSuite 200Washington, D.C. 20268202.789.6800