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#   How to File a Complaint

The Commission’s EEO complaint process (including the ADR Program) is administered by the National Equal Employment Opportunity Investigative Services Office (NEEOISO), in accordance with the regulations of the U.S. Equal Employment Opportunity Commission (EEOC), set forth in Title 29, Part 1614, of the *Code of Federal Regulations* (29 CFR Part 1614).

To file an EEO complaint with the Commission, you must contact an EEO Counselor at NEEOISO within 45 calendar days of the date of the alleged discriminatory event or, within 45 calendar days of the effective date of a personnel action. The EEO Counselor has 30 calendar days from the date you report your issue to attempt an informal resolution of the matter. Instead of EEO counseling, you may elect to participate in Alternative Dispute Resolution (ADR). If you elect to participate in the ADR process, the pre-complaint processing period will be extended to 90 calendar days. If, at the end of the pre-complaint process, the matter is not resolved, the final interview will be conducted, and you will receive written notice of your right to file a formal complaint.

If you wish to discuss any concern that you may have about discrimination at the Commission, please contact:

Alternate EEO ReferralNEEOISO(855)9 PRC EEO (TDD/(855) 977-2336)FederalAgencyEEOContact@usps.gov

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