-  About RD                  -  Key Priorities 
              -  History 
              -  Farm Bill 
              -  Grant Awards 
              -  Careers at Rural Development 
              -  Rural Data Gateway 
              -  Leadership 
              -  Agencies                    -   Rural Business-Cooperative Service 
                -   Rural Housing Service 
                -   Rural Utilities Service 
              -  Offices                    -  Business Center 
                -  Civil Rights                       -  Civil Rights Contacts 
                  -  Equal Employment Opportunity Branch 
                  -  Program Compliant Processing and Resolution Branch 
                  -  Program Compliance and Training Branch 
                  -  Posters 
                  -  Civil Rights Training 
                  -  Limited English Proficiency 
                  -  Civil Rights Library 
                  -  Accessibility Statement 
                -  External Affairs 
                -  Innovation Center                      -  Innovation Center Divisions 
                -  Risk Office 
                -  State Offices 
                -  Servicing Office 
              -  Initiatives 
              -  Tribal Relations 
            -  State Offices 
            -  Programs & Services                  -  Programs                    -  BioPreferred Program 
                -  Business Programs 
                -  Community Facilities Programs 
                -  Electric Programs 
                -  Energy Programs 
                -  Inflation Reduction Act Programs 
                -  Multifamily Housing Programs 
                -  Single Family Housing Programs                      -  Homeowner Assistance Fund FAQs 
                -  Telecommunications Programs                      -  Telecom Maps 
                -  Water & Environmental Programs 
              -  Services                    -  For Engineers 
                -  For Water & Environmental Engineers 
                -  RUS Interest Rates 
                -  RD Apply 
                -  Rural Development Disaster Assistance 
                -  RUS Program Borrowers 
                -  Cooperative Services 
            -  Newsroom                  -  News Releases 
              -  Stakeholder Announcements 
              -  Tribal Outreach 
              -  Success Stories 
              -  Federal Funding Opportunities 
              -  Blog 
              -  Radio 
              -  Archived News Releases 
            -  Resources                  -  Acronyms 
              -  Directives                    -  Administrative Notices 
                -  Electric Sample Documents 
                -  Form Letters 
                -  Guide Letters 
                -  Handbooks 
                -  Informational Publications 
                -  Instructions 
                -  Procedures Notices 
                -  Unnumbered Letters 
              -  Disaster Assistance                    -  We Care Letters 
              -  Environmental Studies                    -  Assessments 
                -  FPEP Environmental Review Comment Submissions 
                -  Impact Statements 
                -  Environmental Guidance 
              -  Forms                    -  E-Forms 
                -  Departmental Forms 
                -  RUS Forms 
              -  Publications                    -  Brochures 
                -  Fact Sheets 
                -  Reports 
                -  Resource Guides 
                -  Publications for Cooperatives 
              -  Regulations and Guidance                    -  Federal Register Publications 
                -  Program Regulations 
                -  Guidance Documents 
                -  Bulletins 
              -  Rural Data Gateway 
              -  LINC Training Library 
              -  Lender List 
              -  RBCS How-To Apply Video Series for Applicants 
            -  Contact Us                  -  National Office 
              -  State Offices 
              -  Area Offices 
              -  Loan Servicing 
              -  Press Office 
              -  Field Accountants 
              -  Electric GFR 
              -  ReConnect GFRs 
              -  Telecom GFR 
              -  State Energy Coordinators 
              -  Civil Rights Contacts 
              -  Freedom of Information Act                    -  FOIA Reading Room 

                  - English
                  - Spanish

### COVID-19

An important notice for servicers with loans insured or guaranteed by the Rural Housing Service CARES Act Forbearance Fact Sheet for Mortgagees and Servicers

### Loan Status

We are currently reviewing new loan applications and conditions received on or before**04-11-24.**

### Subscribe to Notifications

Critical program information such as policy updates, funding status, and automation changes are sent by email through GovDelivery Sign Up to Receive Critical Updates

### Overview

USDA Rural Development’s Guaranteed Loan Program assists approved lenders in providing up to 100% financing for eligible borrowers (households that do not exceed 115% of the Median Household Income ) purchasing homes in eligible rural areas. Automated underwriting assistance through GUS (Guaranteed Underwriting System) allows for expanded ratios and flexible credit. Download the Guaranteed Rural Housing Lender fact sheet.

We now have Single Close Construction-to-Permanent Financing! A single-close loan combines the features of a construction loan and a long-term permanent mortgage. Since there is only one closing, which can save considerable closing costs, the loan is considered a purchase transaction by the agency. The loan note guarantee may be issued once the interim construction loan is closed without waiting for the completion of the property.

### SFHGLP Team – How to Contact Us:

Download the Full GRH Contact Sheet

**CALL USDA at (833) 314-0168**

The SFHGLP now has a toll-free Customer Access Lender Line (CALL). The CALL USDA system is available to provide turn time updates, as well as access to specialists and analysts who are available to answer your questions on:
                    -  Specific Files 
                    -  Lender Recertification and Approval 
                    -  Policies and Scenarios 
                    -  GUS Technical Questions 

**Have a general policy question?**Reach out to the Loan Policy team at sfhgld.program@usda.gov or*833-314-0168, ext. 4.

**Have a question on a specific application submitted to USDA?** File-specific questions should be emailed to the production team responsible for the state. For example, if you had a question regarding a guaranteed loan application in Nebraska, you would email SFHGLPTWO@usda.gov to contact Team Two. You may also call *833-314-0168, ext. 2 for assistance.

In most cases, our staff can provide a response within 24 hours during normal business days. We can answer faster if you:
                    - Identify the state the application is located; if applicable;
                    - Provide applicant’s name, if applicable;
                    - Include contact information; and
                    - Indicate if you would like a call back (otherwise you will receive an email reply)

*Phone System Availability: 9:00 am to 3:30 pm ET

                        -          Lender Approval and Recertification        
Want to become a new program lender?

To get started, we recommend you:
- Watch our Webcast:  Become an Approved Lender  (16 minutes)
- Review Chapter 3  of our 3555 Guaranteed Loan Program Technical Handbook
Questions on lender approval or recertification?
Please direct any questions to our Servicing Team at: sfhgld.compliance@usda.gov
 
                        -          Tools and helpful links:        - Link to “Procedure Notice”  describing recent Handbook changes.
- USDA RD Forms:  USDA Service Center Agencies e-forms site .
- Lender Interactive Network Connection (LINC): GUS and ESR Access
- LINC Library: Training, Documents, and Resources
- 3555 Handbook
- FAQ Loan Origination 
- Investors Currently Purchasing SFHGLP Construction-to-Permanent Loans
- Sign up to GovDelivery using  this link .
 
                        -          Help Desk Support:        
**USDA ITS Service Desk Support Center**For e-Authentication assistanceE_Authentication FAQs:  (https://www.eauth.usda.gov/eauth/b/usda/faq) E-Authentication Contact Us:  (https://www.eauth.usda.gov/eauth/b/usda/contactus)

**Rural Development Help Desk**For GUS system, outage or functionality assistanceEmail: RD.HD@USDA.GOVPhone: 800-457-3642, option 2 (USDA Applications); then option 2 (Rural Development)