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## Contact Us

PHMSA Privacy Officer 
U.S. Department of Transportation, Pipeline and Hazardous Materials Safety Administration1200 New Jersey Avenue, SEWashington, DC20590United States

**Email:**PHMSAprivacy@dot.gov

If you are deaf, hard of hearing, or have a speech disability, please dial 7-1-1 to access telecommunications relay services.

# Privacy Policy FAQs

We have provided answers to the following questions you may find most important in regards to PHMSA's Privacy Policy:
                      - What information do we collect automatically online?
                      - What additional information do we collect about you online?
                      - Why do we collect information online and how do we use it?
                      - How, and with whom, do we share the information we collect online?
                      - Do we give you choices on how we use the information you provide us?
                      - What are our information practices for children?
                      - Do we use cookies or other tracking devices?
                      - How do we secure your information we collect online?
                      - What are your rights under the Privacy Act of 1974?
                      - How do you find out more about, or comment on, our privacy practices?

 
                      - What information do we collect automatically online?   When you visit our web site, we collect information about your visit that does not identify you personally. We can tell the type of computer, browser, and web service you are using. We also know the date, time, and pages you visit. Collecting this information helps us design the site to suit your needs.   
                      - **What additional information do we collect about you online?**When you visit our web site, we may request and collect the contact information from you.
                      - Why do we collect information online and how do we use it?   Our principal purpose for collecting personal information online is to provide you with the information you need and want, and to facilitate the use of our web site.   We will only use your information for the purposes for which you have provided this information, or for the purposes required under the law. (In order to learn more about how we provide choices to you regarding our use of your information, visit the "Choices" section in this Privacy Policy).    Generally, our uses of information collected online include:                         - Responding to your complaints
                        - Replying to your "feedback comments"
                        - Managing your access to restricted areas of the Web site
                        - Fulfilling requests for reports and other similar information
                        - Registering you to receive acquisition notices   
                      - How, and with whom, do we share the information we collect online?   We may share personally identifiable information you provide to us online with appropriate representatives within the  Department of Transportation , other federal government agencies, or other designated representatives as needed to facilitate your request or transaction.   Additionally, we may be required by law to share information we collect with authorized law enforcement, homeland security, and national security activities ( See also the "What are your rights under the Privacy Act of 1974?" section in this Privacy Policy ).   
                      - Do we give you choices on how we use the information you provide us?   Throughout our Web site, we will let you know whether the information we ask you to provide is voluntary or required. By providing personally identifiable information, you are granting us consent to use this personally identifiable information for the primary purpose for which you are providing it. Additionally, we will ask for you to grant us consent before using your voluntarily provided information for any secondary purposes, other than those required under the law.   
                      - What are our information practices for children?   If we choose to collect personal information from children, we will comply with the  Children's Online Privacy Protection Act (COPPA) .    
                      - Do we use cookies or other tracking devices?   A "cookie" is a small text file that is stored on your computer and makes it easy for you to move around a Web site without having to continually re-enter your name, password, preferences, etc.   Generally, we do  not  use cookies. If we choose to use a cookie, we use only "session" cookies; this means we store the cookie on your computer only during each visit to our Web site. After you turn off your computer or stop using the Internet, the cookie is erased and nothing will be remembered the next time you visit our Web site.   
                      - How do we secure your information we collect online?   We are committed to properly securing the information we collect online. To help us accomplish this, we take the following steps:                         - We employ internal access controls to ensure that the only people who see your information are those with a need to do so to perform their official duties;
                        - We train relevant personnel on our privacy and security measures so that our personnel know what is required for compliance;
                        - We physically secure the areas where we hold hard copies of the information we collect online;
                        - We regularly back up the information we collect online to insure against loss;
                        - We use technical controls to secure the information we collect online as appropriate, including but not limited to: Secure Socket Layer (SSL), encryption, firewalls, password protections;
                        - We periodically test our security procedures to ensure personnel and technical compliance; and
                        - We employ external access safeguards to identify and prevent unauthorized attempts of outsiders to hack into, or cause harm to, the information in our systems.   *Tampering with the Pipeline and Hazardous Materials Safety Administration's Web site is against the law. If anyone tries to tamper with it, they may be punished under the Computer Fraud and Abuse Act of 1986 and the National Information Infrastructure Protection Act.   
                      - What are your rights under the Privacy Act of 1974?   The  Privacy Act of 1974  protects the personal information the federal government keeps on you in "systems of records (SOR)" (information an agency controls that can be retrieved by name or some other personal identifier). The Privacy Act regulates how the government can disclose, share, provide access to, and maintain the personal information that it collects. Not all information collected online is covered by the Privacy Act.   The Act's major provisions require agencies to :                         - Publish a Privacy Act Notice in the Federal Register explaining the existence, character and uses of a new or revised SOR;
                        - Keep information about you accurate, relevant, timely, and complete to assure fairness in dealing with you; and
                        - Allow you to, upon request, access and review your information held in a SOR and request amendment of the information if you disagree with it.

When the Pipeline & Hazardous Materials Safety Administration collects information from you online that is subject to the Privacy Act (i.e., information to be kept in a SOR), we will provide you, through a link on the Web page from which we collect information, access to our Privacy Act Notice. This ***Privacy Act Notice ***will inform you what portion of the information is maintained and retrieved by your name or other personal identifier.

Each ***Privacy Act Notice*** will also notify you of the following:
                      - The authority for and purpose and use of the collection of information subject to the Privacy Act;
                      - Whether providing the information is voluntary or mandatory; and
                      - The effects on you if you do not provide any or all of the requested information.

View our Privacy Act Notices 

10.  **How do you find out more about, or comment on, our privacy practices?**For more information on our privacy practices, or for comments and concerns, please contact our **Privacy Officer** at:**Email: **PHMSAprivacy@dot.gov