Administrative Notes 

Newsletter of the Federal Depository Library Program

Vol. 25, no. 10 GP 3.16/3-2:25/10 September 15, 2004 

See page 9 for Agenda, Federal Depository Library 

Conference and Depository Library Council Meeting 

HIGHLIGHTS 

Key

Appointments: 1 

 Schlag 

 Scheitle 

 Hagen 

New Contact 

Center 3

ILS Contract 

Awarded 5

LC Class Numbers

5

Class Changes

for Online 

Documents 6 

History of 

House 

Speakership 6 

EPA Video 6 

CGI 

Documents 7 

Weather 8

Online and 

Tangible 

Distribution 9 

Council/ 

Conference 

Agenda 10

GPO Fills Three Key Information 

Dissemination Posts 

The U.S. Government Printing office (GPO) has filled three key positions 

in its Information Dissemination (Superintendent of Documents) area. 

Gretchen A. Schlag has been named Director, Program Planning and 

Coordination Service. Janet M. Scheitle is the new Director, Office of 

Library Program Planning. Donald Hagen has been named Business 

Development Officer in the Program Development Service. 

Gretchen A. Schlag - Director, Program Planning and Coordination 

Service 

Gretchen Schlag, in her new position as Director of the 

Program Planning and Coordination Service, oversees 

six key areas in Information Dissemination: Library 

Program Planning, National Bibliography Program 

Planning, Cost Recovery Program Planning, 

Acquisitions and Development, Bibliographic Services, 

and Preservation. Her extensive background in 

information management make her an outstanding 

choice to plan, design, and oversee the implementation of all GPO 

information dissemination programs. 

Ms. Schlag comes to GPO from the U.S. Department of the Navy, Office 

of the Chief Information Officer (CIO), where she was the Enterprise 

Knowledge Team Lead and Librarian of the Navy (LON). Other positions 

during her career include eBusiness Program Manager for Naval Sea 

Systems Command (NAVSEA) Office of the CIO, and Technical 

Information Specialist, Program Manager and Chief of the Collection 

Division at Defense Technical Information Center (DTIC).
AN-v25-#10-9/15/04

Ms. Schlag has led many development and 

transformation programs related to 

information services, including portal and 

large- scale electronic document management 

system deployments. She has received many 

awards and recognition for her work in 

information management and collection 

development. 

Ms. Schlag is an honor graduate from 

Syracuse University with a Masters degree in 

Information Resources Management, 

Government Specialization. She has a CIO 

Certification from the National Defense 

University (NDU) Information Resources 

Management College (IRMC), master's

degrees in American Studies and Library and 

Information Science from the University of

Hawaii at Manoa, and an undergraduate 

degree in American Studies from the College 

of St. Rose, Albany, NY. 

Janet M. Scheitle - Director, Office of 

Library Program Planning 

As the new Director, 

Office of Library Program 

Planning, Janet Scheitle is 

uniquely prepared to 

coordinate the strategic 

planning of GPO services 

to libraries and the public 

through the FDLP. Prior to 

joining GPO, Ms. Scheitle 

worked for the U.S. Department of the Army, 

Office of the Chief Information Officer 

(CIO), as a strategic planner for Army 

Knowledge Management and Army

Knowledge Online. Other experience 

includes a year assignment to Army

Knowledge Online, ten years as command 

librarian overseeing daily operations of a 

network of university and community 

libraries, and doing strategic planning for 

library and information services to meet the 

training and doctrine mission of the Army. 

Ms. Scheitle has led planning and 

implementation efforts related to libraries and 

information services within the Army, 

including transforming Army training plans 

for librarians and developing a strategic plan 

for command libraries. 

Ms. Scheitle is a Summa Cum Laude

graduate from the University of Pittsburgh 

with a Masters degree in Library Science and 

a Summa Cum Laude graduate of Christopher 

Newport University with a Bachelor of Arts 

degree in History. She is currently a doctoral 

candidate at George Washington University 

working on a Doctorate of Science in 

Engineering and Applied Sciences with a 

concentration in Knowledge Management. 

Donald Hagen - Business Development 

Officer 

Donald Hagen joins 

GPO’s Information 

Dissemination staff in 

Program Development in 

the newly created position 

of Business Development 

Officer. Mr. Hagen comes 

to GPO keenly prepared 

for the tasks of developing solid business 

practice and product development from

Bernan Associates, a subsidiary of the Kraus 

Organization Limited in Lanham, MD. Don 

served as managing director of Bernan 

Associates from 1987 to present. He had the 

overall responsibility for Bernan’s day-to-day 

and long-term operations, with responsibility 

for financial management, marketing and 

sales, acquisitions, customer service, and 

warehouse functions. During his tenure, 

Bernan Associates grew revenue and 

profitability and kept a sharp focus on 

customer demands for services, including 

standing orders for major U.S. government 

and intergovernmental serial publications. 

Mr. Hagen also oversaw the development of 

Bernan Press, a successful publisher of 

reference works based on U.S. government 

2 
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data. Prior to Bernan, from 1983 to 1988, he 

was general manager of Questel, Inc., a U.S. 

subsidiary of Telesystems. 

Mr. Hagen’s Federal service began with two 

years as a biologist in the U.S. Peace Corps in 

the Philippines, followed by four years as a 

technical information specialist at the U.S. 

Environmental Protection Agency. He has a 

Bachelor of Arts degree in biology from

Hartwick College in Oneonta, New York and 

coursework towards a Management 

Information Science degree at American 

University. 

GPO’s New Contact Center: Customer Focused, 

Mission Driven 

Quality service to the public has always been 

a challenge, and few Government agencies do 

it well, as documented by customer service 

studies conducted by the University of

Michigan’s School of Business and other 

institutions. Running a Contact Center, the 

central point from which all customer contacts 

are managed, can be one of the hardest jobs in 

any business, and is especially true for 

government agencies. Typically, a contact 

center has to serve as the face and voice of an 

enterprise. To accomplish this, agent training, 

attendance, and knowledge of order 

processing systems must be first-rate. General 

office practices normally accepted elsewhere 

within an organization, such as flex time or 

AWS, cannot always be implemented within a 

Contact Center because it needs to function 

based on the time schedules, needs and desires 

of customers, not typical office arrangements. 

To accommodate these customer needs, the 

GPO Customer Contact Center has extended 

its business hours to 7:30 a.m. to 9:00 p.m., 

EST, Monday through Friday. 

When Bruce James assumed office as Public 

Printer, he immediately recognized improved 

customer service as a top priority. In the past, 

GPO call center operations focused around 

knowledge of a particular specialty, such as 

taking orders for publications and 

subscriptions. Today, the new Contact Center 

within GPO’s Information Dissemination area 

focuses around a “universal agency” concept, 

meaning all agents are cross-trained in all 

areas, enabling them to address any customer 

concern. According to Kevin O’Toole, 

Information Dissemination’s Director of 

Library Services and Customer Relations, 

“Our hope is to reduce service call time, 

which was previously quite high. Now we 

have the service expertise available 

immediately, and do not have to search for 

someone to address the caller.” 

The new Contact Center,

which was launched on 

August 2, 2004, is staffed 

by a cross-section of 

experienced GPO 

employees who know 

how to deal with 

customers. Since it began 

operations, the new 30-person organization, 

headed by its Director, Lisa L. Williams, has 

handled 17,699 incoming calls and processed 

1,449 emails. It has also handled the rush of 

customer orders generated by sales of the 9-11 

Commission Final Report, as well as orders 

generated by a successful Information 

Dissemination promotion of World War II 

military history publications, which began 

with the dedication of the new World War II 

Memorial on the Mall during Memorial Day 

weekend. 

3 
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Information Dissemination’s top customer 

relation’s managers are also working closely 

with GPO’s Office of Information and 

Technology Systems to improve credit card 

processing. This has now advanced to the 

point that online orders are now no longer 

accepted when a consumer credit card is 

declined. Consumers must submit an approved 

credit card, which has eliminated the

collections efforts that were once necessary. 

The new Contact Center is not a magic bullet, 

but it has already improved the way GPO 

interacts with its customers. As time goes on, 

new technology and its top-notch staff will 

bring further improvements in GPO’s service 

to the American public. 

Contact Center Replaces Previous Customer 

Service Sites 

Information Dissemination’s new Customer 

Contact Center is part of GPO’s ongoing 

efforts to provide users with the highest 

quality service. The Center personnel respond 

to all of your phone calls to GPO about 

depository or other matters. When 

appropriate, the calls are transferred to 

subject specialists. The Center personnel also 

manage the customer support service at 

<http://www.gpoaccess.gov/help> that many 

of you are already familiar with. The service 

was launched on October 1, 2003, replacing 

askLPS@gpo.gov and gpoaccess@gpo.gov. 

This service includes a knowledge base that 

has been populated with answers to 

frequently asked questions related to the 

following services: GPO Access, the U.S. 

Government Online Bookstore, and the 

Federal Depository Library Program. Users 

can search or browse the knowledge base as a 

whole or by category/subcategory. Questions 

that cannot be answered by the knowledge 

base can be sent to GPO using the “Ask a 

Question” tab, and questions will be routed to 

the appropriate subject specialists within 

GPO. 

For all of your questions or comments about 

depository matters, please see 

<http://www.gpoaccess.gov/help/index.html> 

or contact the GPO Customer Contact Center 

at (Toll-free) 866-512-1800, (Washington 

Metropolitan Area) at 202-512-1800, 

Monday through Friday, 7:00 am - 9:00 pm, 

EST.

4 
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GPO Awards Contract for ILS 

The U.S. Government Printing Office has 

awarded a contract to Progressive 

Technology Federal Systems Inc. (PTFS) of 

Bethesda, MD, to provide GPO with 

software and services to create a state-ofthe-art integrated library management 

solution. The new Integrated Library 

System (ILS) is Ex Libris (USA)’s Aleph 

500 software. GPO is also procuring their 

MetaLib/SFX federated search and 

reference linking application. These 

products provide the bibliographic core of 

the systems infrastructure required for 

GPO’s new Information Dissemination 

organization. Aleph 500 and MetaLib/SFX 

are critical for the administration of GPO’s 

National Bibliography and the Federal 

Depository Library Program (FDLP). 

By law, GPO is required to create a 

comprehensive index and catalog of U.S. 

Public documents from all branches of the 

Federal Government. The Ex Libris 

products will facilitate this process and 

provide a publicly accessible Web portal to 

the National Bibliography of Government 

publications. The new ILS will support 

electronic alternatives to several GPO 

printed products and their legacy support 

systems and allow the migration of GPO’s 

Catalog of U.S. Government Publications 

(CGP)to a more powerful and easily 

searched database tool. 

GPO to Provide LC Classification Numbers for 

Congressional Publications 

Beginning on October 1, 2004, the GPO 

Office of Bibliographic Services will begin to 

assign Library of Congress classification 

numbers to Congressional hearings, reports, 

and documents. The class numbers will 

appear in GPO cataloging records with 

MARC coding 050 14, indicating that they 

are assigned by an agency other than LC. 

Access to the LC class numbers will be 

through record loads, through the online 

Catalog of Government Publications 

<http://www.gpoaccess.gov/cgp/index.html>, 

and through the printed Monthly Catalog. 

GPO will not add LC classes to the shipping 

list, because that service would create 

significant delays in shipping to the 

depositories. The numbers will not appear on 

microfiche headers. LC classes will be 

assigned to current titles, and no retrospective 

project is planned. GPO remains the national 

authority for SuDocs classification only, and 

will continue to assign and maintain those 

classes. 

Assigning the LC classification numbers is 

being done in response to requests from the 

depository library community. The numbers 

will assist those libraries that already 

integrate Federal documents into their LCclassed collections, and may enable other 

libraries to do so, if they were previously 

constrained by lack of technical staff. 

After gaining experience with LC 

classification for Congressionals, GPO will 

evaluate the possibility of expanding the 

effort, taking into account the initial 

experiences and the availability of resources. 

5 
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Change in SuDocs Classification Policy for 

Online-Only Monographs 

As of August 1, 2004, GPO is assigning 

SuDocs classification numbers to all onlineonly Federal Government monographs in 

accordance with existing policies for tangible 

government monographs. The previous 

policy was to use a machine-generated record 

control number as the suffix after the class 

stem. Serials were not affected. The new 

policy, requested by depository librarians, 

replaces the control number with a Cutter or 

series number, as appropriate to the material. 

At this time there are no plans for any 

retrospective conversion. However, the older 

numbers will be changed when a revised 

edition is issued, and for titles of high 

historical importance. 

History of House Speakership To Be Distributed 

To All Libraries 

House Document 108-204, “Changing Nature 

of the Speakership: Cannon Centennial 

Conference” is in production, and because it 

is considered to be of historical interest, it 

will be distributed to all libraries in paper, 

under item number 1004-E. It will be a 152 

page, 7.4 x 10.4, case bound document. 

A Serial Set number will be assigned after 

publication. Libraries will receive an

adhesive strip with the serial number to be 

added to the volume at a later date. 

This document is a result of a conference 

sponsored by the Congressional Research 

Service on the House Speakership in modern 

times. 

EPA BETA-SP Video Distributed to Depositories 

GPO distributed the EPA video "After the 

Storm" on shipping list no. 2004-0028-E, on 

August 23, 2004. The video is in BETA-SP, a 

format widely used by cable and other TV 

channels. BETA-SP should not be confused 

with the old "BETAMAX" format. Though 

many depository libraries will not be able to 

use BETA-SP, some library patrons may be 

able to use it, and depositories may check the 

video out to local broadcasting stations. This 

would be an excellent opportunity to 

publicize the Federal Depository Library 

Program to local media outlets. 

Title: After the Storm

Class: EP 1.104:ST 7/VIDEO 

Item no.: 0431-R 

Shipping list: 2004-0028-E 

Shipping list date: August 23,2004 

The EPA has also issued a VHS version with 

an accompanying brochure. The VHS version 

has a slightly different subtitle, “A citizen's

guide to understanding stormwater.” GPO is 

in the process of acquiring the VHS video 

and the brochure. 

6 
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Two CGI Documents Open for Comment 

The CGI Working Group is chartered under the 

E-Government Act, Section 207, which requires 

the U.S. Federal Interagency Committee on 

Government Information (ICGI) to make 

recommendations to OMB and NARA by 

December 2004 concerning certain aspects of 

government information management. 

On August 18, CGI Working Group received 

from OMB a note saying: ‘the ICGI Executive 

Committee has reviewed your products and 

clearly your committee has done a lot of thinking 

and work. Let's open these up to public comment 

and review.” Accordingly, we have asked that the 

two recent CGI WG products be posted at the 

ICGI Web site for comments: 

<http://www.cio.gov/documents/ICGI.html#

comment>. 

The first product is the draft "Combined 

Requirements" document, written primarily by

Gil Baldwin, Jin Erwin, TC Evans, Richard 

Huffine, and Gretchen Schlag 

(http://www.cio.gov/documents/ICGI/CGIRequirement-040805.doc). It will be out for 

public comments until September 27 and the 

descriptive "blurb" is this: This draft defines 

requirements for enabling the identification, 

categorization and consistent retrieval of U.S. 

Federal Government information. It addresses: 

What government information is categorizable? 

What are searchable identifiers and how can they

be applied to government information? and, Why 

should Agencies and Departments apply

categorization? Please send your comments to 

gschlag@gpo.gov. 

The second document is the draft 

Recommendation for Search Interoperability,

which follows from the draft Requirements 

document reviewed publicly over the February - 

April period: <http://www.cio.gov/documents/ 

ICGI/recommendation.html>. On this document, 

comments are also invited until September 27 and 

the “blurb” for this one is: The draft 

recommendation concerns how the U.S. Federal 

Government should adopt a search service 

standard to enhance interoperability among 

networked systems that aid in the discovery of 

and access to government information. Please 

send your comments to echristi@usgs.gov. 

7 
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Weather Limitations Affecting FDLP Shipments 

If inclement weather or other emergency has 

caused a Depository library to close, it is 

imperative GPO be notified as soon as 

possible. The Instructions to Depository 

Libraries (page 20) states, “in the event of a 

natural disaster, arson, flood, etc., the library 

must immediately inform the Superintendent 

of Documents in writing.” If you are unable 

to notify the Managing Director of 

Information Dissemination (Superintendent 

of Documents) immediately in writing, please 

contact the GPO Customer Contact Center so 

staff can provide immediate assistance. 

To contact the GPO Customer Contact Center 

regarding depository shipments or other 

issues, please visit our Web site at: 

http://www.gpoaccess.gov/help or contact the 

GPO Customer Contact Center at (866) 512-

1800 (Toll free) or (202) 512-1800 

(Washington Metropolitan Area), Monday 

through Friday, 7:00 am – 9:00 pm, EST. 

During an emergency, FDLP libraries have 

the option of: 

• Having GPO hold all future shipments 

until further notice; 

• Having GPO intercede with microfiche 

contractors to send us your shipments 

on a temporary basis; and, 

• Having GPO send your shipments to a 

temporary alternative mailing address 

for regular mail and an alternative 

physical delivery address for courier 

shipments. 

At the conclusion of the emergency, GPO 

will forward all shipments to your library 

when you are able to start accepting 

deliveries again. This also includes any 

shipments returned to GPO as undeliverable. 

The GPO Customer Contact Center will assist 

you so the normal claim process will not be 

used. 

If all or part of your current depository library 

collection is destroyed or needs to be 

supplemented, please use the national Needs 

and Offers List, GPO’s partnership with the 

University of North Dakota, at 

http://www.und.edu/fdlp/. It’s an extremely 

helpful collection development resource that 

allows you to view lists of titles other 

libraries have been authorized to discard, and 

to post lists of titles you need. You may 

request any listed title for your library. 

Again, for more information, please see page 

20 of the Instructions to Depository 

Libraries. This information may also be 

found on our Website at: 

http://www.access.gpo.gov/su_docs/fdlp/pubs

/instructions/in_ch4.html - B. 

Together, through the FDLP, we can make a 

difference.

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Online and Tangible Titles Available 

through GPO 

July 2004 

In July, 1,236 online titles and 762 links to 

agency titles were added to GPO Access, for a 

total of 1,998 new online titles. During the same 

period, LPS distributed 1,014 tangible titles; this 

figure reflects a total of 713 paper titles, 224 

microfiche titles, 9 CD-ROMs, and 68 USGS 

titles. Thus, the total number of titles added to the 

Federal Depository Library Program was 3,012 of 

which 66% were made available online. 

Fiscal Year 2004 

For fiscal year 2004, 10,303 online titles and 

7,587 links to agency titles were added to GPO 

Access, for a total of 17,890 new online titles. 

During the same period, LPS distributed 9,461 

tangible titles; this figure reflects a total of 5,080 

paper titles, 3,088 microfiche titles, 198 CDROMs, and 1,095 USGS titles. Thus, the total 

number of titles added to the Federal Depository

Library Program was 27,351 of which 65% were 

made available online.

July 2004 Additions 

0

200

400

600

800

1,000

1,200

1,400

ONLINE

LINKS

PAPER

MF

CD 

USGS

Additions thru July, FY 2004 

0

2,000

4,000

6,000

8,000

10,000

12,000

ONLINE

LINKS

PAPER

MF

CD

USGS

These additions bring the total number of titles on 

GPO Access to 163,651 and the total number of 

titles linked from GPO Access to 109,136 for a 

grand total of 272,787 titles available through 

GPO Access as of July 2004. 

9 
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Fall Federal Depository Library Conference 

& Depository Library Council Meeting 

October 17-20, 2004 

Hyatt Regency Washington Capitol Hill 

Washington, DC 

AGENDA 

SUNDAY OCTOBER 17 

8:00-5:00 Registration

9:00-10:00 News Blogs for Depositories 

• Gayle Christian, Government Documents Map Librarian, Georgia State 

University

10:00-10:30 Break

10:30-11:30 New Attendees Orientation 

• TC Evans, Deputy Superintendent of Documents, GPO 

10:30-11:30 Government Information and Copyright

• Bonnie Klein, Lead Technical Reports Team, Defense Technical Information 

Center (DTIC)

11:30-1:30 Lunch On Your Own 

1:30-3:00 Future Systems: The Next Generation 

• The Honorable Bruce James, Public Printer of the United States, GPO 

• Michael Wash, Chief Technical Officer, Office of Innovation and New 

Technology, GPO 

3:00-3:30 Break

3:30-5:00 Council Session/Facilitated Discussion on Future Systems: The Next Generation 

• Michael Wash, Chief Technical Officer, Office of Innovation and New 

Technology, GPO 

5:00-7:30 Dinner On Your Own 

7:30-9:00 Library of the Year Award Reception—Dessert and Coffee 

MONDAY OCTOBER 18

8:00-5:00 Registration

8:00-8:30 Coffee with Council 

8:30-9:30 GPO Update

• William Turri, Deputy Public Printer, GPO 

• Judy Russell, Superintendent of Documents, GPO 

10 
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9:30-10:00 Break

10:00-11:30 Council Session/Facilitated Discussion on Managing the FDLP Electronic 

Collection: A Policy and Planning Document 

• Gretchen Schlag, Director, Program Planning and Coordination Service, 

GPO 

10:00-11:30 Thinking Outside the Box: Rethinking the FDLP 

• Charles Seavey, Associate Professor, University of Missouri 

• Jan Sanders, Director, Spokane Public Library

• Carla Hayden, Executive Director, Enoch Pratt Free Library

10:00-11:30 Community Planning and the Public Library Geographic Database (PLGDB) and 

Geolib: Using Geographic Information and Government Data to Market Your 

Library

• Linda Fredricks, Government & Legal Librarian, King County Library

System

• Christie Koontz, Director, Geolib, Florida State University

10:00-11:30 Automating Weeding Workflow 

• Steve Batt, Librarian, University of Connecticut 

Retrospective Barcoding 

• Becky Byrum, Librarian, Valparaiso University

11:30-1:30 Lunch (Selectives with Regionals) 

1:30-3:00 Council Session/Facilitated Discussion on Legacy Digitization Initiative 

• TC Evans, Deputy Superintendent of Documents, GPO 

1:30-3:00 Disseminating Government Information in Innovative Ways: Public Libraries (Panel 

Discussion) 

• Jan Sanders, Director, Spokane Public Library

• Suzanne Sears, Government Documents Librarian, Tulsa City-County

Library

• Mimi Curlee, Librarian, Public Library of Charlotte and Mecklenburg 

County (Tentative) 

1:30-3:00 Hidden Treasure: Federal R&D Research Results in the Deep Web

• Karen Spence, Asst. Director for Information Systems, Office of Scientific 

and Technical Information (OSTI), Department of Energy

1:30-3:00 Agency Update

The New ERIC: Implementation and Innovation 

• Christina Dunn, Executive Director, National Library of Education

• Luna Levinson, Director, ERIC Program 

STAT-USA 

• Forrest Williams, Director, STAT-USA, U.S. Department of Commerce 

2:00-4:00 Tours of the American History Museum Library and Natural History Museum

Library—a combined tour of both libraries. 

2:00-4:00 Tour of U.S. Government Printing Office

3:00-3:30 Break

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3:30-5:00 Facilitated Discussion with Council 

Update on Regional Meeting 

• Marianne Ryan, Head, Government Documents & Maps, University of 

Maryland, College Park 

3:30-5:00 Learning the Legacy Collection: From Rookies to Living Indexes 

• Tanya Finchum, Asst. Professor, Oklahoma State University

So Much Useful Government Information: How to Find it Online 

• Cynthia Akers, Head Information and Instructional Services, Emporia State 

University 

3:30-5:00 Maps and More: Landview, National Map and Thematic Maps 

• Andrea Sevetson, Training Specialist, U.S. Census Bureau 

• Paul Manka, Training Specialist, U.S. Census Bureau 

• Mark DeMulder, Training Specialist, U.S. Geological Survey

3:30-5:00 GPO Access Open Forum and PKI Implementation at GPO 

• Larry Blevins, Director, Education and Development, Information 

Dissemination, GPO 

• Richard Davis, Director, Program Development Service, Information 

Dissemination, GPO 

5:00 Adjourn

TUESDAY OCTOBER 19

8:00-5:00 Registration

8:00-8:30 Coffee with Council 

8:30-10:00 Breakout by Library Type

• Public 

• Large Academic 

• Small Academic 

• Special/Federal 

• Law 

10:00-10:30 Break

10:30-12:00 Council Session/Facilitated Discussion on Collection of Last Resort and Center for 

Research Libraries Decision Framework

• Janet Scheitle, Director, Office of Library Program Planning, Information 

Dissemination, GPO 

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10:30-12:00 Ambassadors to Academia: Promoting Government Information Through Teaching 

in the College Community 

• Roberta Arney, Head, Government Documents/Maps, University of Texas at 

El Paso 

• Judy Andrews, Librarian, Portland State University

• Victoria Lynn Packard, Librarian, Texas A&M University-Kingsville 

• Joan Goodbody, Librarian, Michigan Technological University

• Susan Edwards, Librarian, Amherst College 

• Lois Stickel, Librarian, University of North Carolina at Charlotte 

• Jo Anne Beezley, Pittsburg State University

10:30-12:00 Planning Anniversary Celebrations for Federal Depository Libraries 

• Rod Miller, Head Government Information Resources, Arkansas State 

University

• Lorna Newman, Government Documents Librarian, University of Cincinnati 

• Karen Russ, Documents Librarian, University of Arkansas, Little Rock 

• Jeffrey Turner, Director, Office of Marketing, Information Dissemination, 

GPO 

• Kevin O’Toole, Director, Library and Customer Relations Service, GPO 

10:30-12:00 As It Happened: Economic Data and Publications as Snapshots in Time

• Robert Rasche, Sr. Vice President and Director of Research, Federal Reserve 

Bank of St. Louis 

• Julie Knoll, Automation Specialist, Federal Reserve Bank of St. Louis 

• Robert Suriano, Electronic Resources Information Supervisor, Federal 

Reserve Bank of St. Louis 

• Katrina Stierholz, Library Manager, Federal Reserve Bank of St. Louis 

12:00-1:30 Lunch On Your Own 

1:30-3:00 Council Session/Facilitated Discussion on The National Bibliography of U.S. 

Government Publications: An Initial Planning Statement

• Gil Baldwin, Director, Office of National Bibliography Program Planning, 

Information Dissemination, GPO 

1:30-3:00 Aggregation and Syndication: Government Information Overload Control and Exchange 

with Rich Sites Summary (RSS) 

• Michael Samson, Government Documents and Public Services Librarian, 

Wayne State University, Arthur Neef Law School Library

Modeling Government Documents Web Pages: Is Standardization the Best Way to Go? 

• Sharon Swain, Librarian, University of North Texas 

1:30-3:00 New Mexico News Plus and Digital Archiving 

• Laurie Canepa, Federal Documents Librarian, New Mexico State Library

• Patricia Hewitt, Director of Technical Services, New Mexico State Library

• Kirsten Clark, Librarian, New Mexico State University

Roads for the Modern Tourist: A Collaborative Digitization Project Between 

University of Northern Colorado and Rocky Mountain National Park 

• Mark Anderson, Government Publications Librarian, University of Northern 

Colorado 

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1:30-3:00 Health Information: It’s There, But Do They Know It? 

• Dorothy Warner, Government Documents and Instruction Librarian, Rider 

University

Government Information Cross-Training for Non-Documents Librarians 

• Marianne Mason, Librarian, University of Iowa 

2:00-4:00 Tour of the National Geographic Society Library

2:00-4:00 Tour of U.S. Government Printing Office

3:00-3:30 Break

3:30-5:00 Council Session/Facilitated Discussion: Opportunity to Revisit Previously Discussed 

Topics, New Topics of Interest to Council & Wrap-up 

3:30-5:00 Agency Updates: 

U.S. Census Bureau 

• Andrea Sevetson, Training Specialist, Census Bureau 

Federal Trade Commission 

• Dawne Holz, Consumer Education Specialist, Consumer Protection, Federal 

Trade Commission 

• Department of State (Tentative) 

• Department of Homeland Security (Tentative) 

3:30-5:00 Making Government Information More Accessible: Relevant, Effective Documents 

Instruction 

• Barbara Miller, Librarian, Oklahoma State University

• Karen Hogenboom, Librarian, University of Illinois, Urbana-Champaign 

• Steven Woods, Librarian, Penn State University, University Park 

5:00 Adjourn

WEDNESDAY OCTOBER 20 

8:00-12:00 Registration

8:00-8:30 Coffee with Council 

8:30-10:00 General Session

• Version Control of U.S. Government Publications: The Challenges of 

Electronic Documents. Panel Discussion (Participants to be Determined) 

10:00-10:30 Break

10:30-12:00 Council Session/Facilitated Discussion on Version Control for Electronic Federal 

Documents 

• Richard Davis, Director, Program Development Service, GPO 

Council Wrap-up 

10:30-12:00 Local Access Statistics for Federal Documents: Tracking Web Page and Online 

Catalog Usage 

• Christopher Brown, Government Documents Librarian, University of 

Denver 

• Susan Xue, Librarian, University of Colorado, Boulder 

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10:30-12:00 Digitizing the “Good War”: Government Publications and Perspectives on the 

Second World War, 1939-1945 

• Joe Milazzo, Librarian Government Information and Map Resources, 

Southern Methodist University

• Keith Weimer, Government Information Librarian, University of Richmond 

10:30-12:00 Serving the Nation’s Terrorism Information Needs (Panel) 

• Brad Robison, Library Director, National Memorial Institute for the 

Prevention of Terrorism Library, Okalahoma City, OK

• Federal Geographic Data Center (Tentative) 

• Department of the Army Jerri Knihnicki, Army, CIO Enterprise Integration, 

Army Knowledge Online 

12:00 Adjourn

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Table of Contents 

GPO Fills Three Key Information Dissemination Posts: Schlag, Scheitle, Hagen ...................... 1 

GPO’s New Contact Center: Customer Focused, Mission Driven............................................... 3 

Contact Center Replaces Previous Customer Service Sites.......................................................... 4 

GPO Awards Contract for Integrated Library System.................................................................. 5 

GPO to Provide LC Classification Numbers for Congressional Publications.............................. 5 

Change in SuDocs Classification Policy for Online-Only Monographs ...................................... 6 

History of House Speakership To Be Distributed To All Libraries.............................................. 6 

EPA BETA-SP Video Distributed to Depositories....................................................................... 6 

Two CGI Documents Open for Comment.................................................................................... 7 

Weather Limitations Affecting FDLP Shipments......................................................................... 8 

Online and Tangible Titles Available through GPO..................................................................... 9 

Federal Depository Library Conference and Fall 2004 Council Meeting Agenda..................... 10 

Administrative Notes Cumulative Table of Contents 

http://www.access.gpo.gov/su_docs/fdlp/pubs/adnotes/adnotes_toc.pdf 

Updated with each issue 

Searchable by keyword 

Administrative Notes is published in Washington, DC by the Superintendent of Documents, 

Government Printing Office, for the staffs of U.S. Federal Depository Libraries. 

It is published on the 15th day of each month; some months have additional issues. 

Postmaster send address changes to: Administrative Notes 

U.S. Government Printing Office

 Stop IDED 

Washington, DC 20401 

Internet access at: http://www.access.gpo.gov/su_docs/fdlp/pubs/adnotes/index.html

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