Office of Public Affairs 

 and Government Relations 

Three Research Contracts Awarded by Postal Regulatory Commission 

In October 2009, the Commission awarded a scoping contract to The Urban Institute to identify the 

array of benefits provided by the Postal Service that contribute to the social value of the post in the 

United States. The study was intended to identify possible metrics and methods for estimating the 

value of these benefits, and to provide a categorization framework. The Commission believes this is 

the first such research on this subject. 

The Urban Institute conducted a literature search, interviewed a large number of knowledgeable 

individuals, and drew upon analytical experience in the fields of sociology and economics. The 

contractor submitted its Final Report on February 2, 2010. http://www.prc.gov/prcdocs/home/whatsnew/Final_Report_Sent_to_PRC_Feb_3_943.pdf 

The report identified and described dozens of benefits, clustered around the following eight broad 

categories: 

 Consumer 

 Business 

 Safety and Security 

 Environmental 

 Delivery of Other Government Services 

 Information Exchange 

 Social Linkage 

 Civic Pride and Patriotism 

The study also described additional research methodologies that could quantify the social and 

economic value of the described social benefits. 

On May 7, 2010, the Commission issued a Request for Proposal http://www.prc.gov/prcdocs/home/whatsnew/Request%20for%20Proposal%20Social%20Value_942.pdf seeking proposals 

to quantify some or all of the social benefits identified in the scoping study, and received thirteen 

proposals by the deadline. Three of these proposals were selected for further research work, 

beginning in August 2010 and continuing into FY 2011. Contracts were signed with SJ Consulting, 

Joy Leong Consulting, and The Urban Institute. 

SJ Consulting will quantify the benefit of the Postal Service’s rural services by measuring the percent 

of population affected by Delivery Area Surcharges and determine if there is a cost basis for the 

Delivery Area Surcharges by the two major parcel carriers and the benefits from the Postal Service 

having a more frequent delivery network in rural areas. 
Urban Institute will measure the Economic Effects of Post Offices by researching available data and 

providing an impact analysis of the presence of post offices on real estate values, business activity, 

and employment through sampling the impact of about 125 closed post offices. 

Urban Institute will research the role and benefits of Price Leadership of the Postal Service from 

lower priced postal products such as parcels or expedited services, money orders and post office 

boxes to determine the competitive advantages the Postal Service offers with these products 

compared to its competitors. 

Urban Institute will quantify the benefits of the Postal Service to Community Security and Public 

Safety by researching Postal Service and NALC data, and Metropolitan Police Department crime data 

to measure the impact on crime in the District of Columbia by changing retail service hours and postal 

carrier routes, considering neighborhood characteristics, and Postal Service personnel training 

regarding community security and public safety reporting. 

Leong Consulting will quantify the benefits of the Postal Service’s Disaster Response, Emergency 

Preparedness, and Safety including its role in neighborhood safety, as a first responder and as a 

communications network in an area devastated by natural disaster by estimating the “savings” to 

government agencies from Postal Service performance of these duties and assess the Postal 

Service’s role in the Nation’s preparation for bioterrorism, including neighborhood safety, and the 

Cities Readiness Initiative (CRI), the Bio-Detection System, and the Custom-Trade Partnership 

Against Terrorism (C-TPAT). 

Leong Consulting will also quantify the Essential Services for the Unbanked Population provided by 

the Postal Service using publicly available data from banking industry organizations and consumer 

advocacy groups and assess the value of Postal Service products provided to the unbanked 

population and identify other areas where the Postal Service could offer useful financial-type services, 

particularly to those receiving hard-copy checks. 

901 New York Avenue NW Suite 200 | Washington, DC 20268-0001 | Phone: (202) 789-6800 Fax: (202) 789-6891 | www.prc.gov