Pension Benefit Guaranty Corporation

Federal Employee Viewpoint Survey 20191

We Seek Employees’ Perspectives 

To find out how PBGC employees feel about their work environment, leadership, work/life balance and other aspects of the 

agency, we ask them to take the Federal Employee Viewpoint Survey (FEVS). The survey was administered May 15, 2019

through June 26, 2019, and 69% of our employees completed the survey.

An Engaged Workforce

Our Employee Engagement Index (EEI) score is 80%, our highest score ever for this index. PBGC ranked 2nd among small 

agencies and 4th among large agencies in employee engagement. The EEI is comprised of three sub-factors: Leaders Lead, 

Supervisors, and Intrinsic Work Experience. The index provides a guide to the areas that agencies can focus on to foster an 

engaged workforce. PBGC employees responded positively to questions in this index. Those questions in this index receiving 

the highest scores included: 

• I know how my work relates to the agency’s goals. (93%)

• My supervisor treats me with respect. (88%)

• I know what is expected of me on the job. (87%)

• My supervisor listens to what I have to say. (86%)

An Inclusive Workforce

Our New Inclusion Quotient (New IQ) score is 74%. PBGC ranked 3rd among small agencies and 4th among large agencies in 

inclusiveness. The New IQ is grouped into five Habits of Inclusion: Fair, Open, Cooperative, Supportive, and Empowering. It is 

based on the concept that individual behaviors repeated over time will create habits necessary for inclusiveness. The Supportive 

Habit of Inclusion received the highest scores in this index. Those questions included:

• My supervisor supports my need to balance work and other life issues. (90%)

• In the last six months, my supervisor has talked with me about my performance. (90%)

• My supervisor treats me with respect. (88%) 

• My supervisor listens to what I have to say. (86%)

Highest % Positive Items:

The top five ranking questions have scores ranging from 91% to 96%. The questions and responses are:

• When needed, employees are willing to put in the extra effort to get a job done. (96%)

• The work I do is important. (94%)

• I know how my work relates to the agency’s goals. (93%)

• I am held accountable for achieving results. (92%)

• My Agency is successful at accomplishing its mission. (91%)

PBGC employees are very satisfied with our Work/Life Programs, giving high scores for Alternate Work Schedules, Telework,

and Health and Wellness.

A Commitment to Improve

At PBGC, we value employees and recognize the importance of providing a work environment that is safe, conducive to 

professional growth and an overall good place to work. While some scores have improved over the last year, others have 

declined. However, there are 61 items identified as strengths (65% positive or higher). The 2019 FEVS results will help us strive 

toward a model work environment that supports effective human capital practices. 

PBGC’s Results

OPM provided results are included. The attached document includes the core survey trend responses, work/life programs 

results and demographics.

2 The scores have been rounded. 

1 The Office of Personnel Management (OPM) requires agencies to conduct an annual survey of their employees.

2 Below is a compilation of the 2019 Federal Employee Viewpoint Survey (FEVS) questions and responses. Also included are the 2018, 2017, 2016, 

2015, and 2014 results for comparison. This summary displays responses by Positive, Neutral, Negative, and where applicable, Do Not Know or No 

Basis to Judge. For example, Positive represents responses of Strongly Agree and Agree and Very Satisfied and Satisfied. Neutral represents 

responses of Neither Agree nor Disagree and Neither Satisfied nor Dissatisfied. Negative represents responses of Disagree and Strongly Disagree and 

Dissatisfied and Very Dissatisfied. * Denotes OPM FEVS questions modified slightly to improve understanding of questions. ** Denotes additional 

sections added by the OPM (Government Shutdown and Performance); only 2019 data available for those sections. The new sections were added at the 

request of other agencies and supported by OPM’s Acting Director, Margaret Weichert. Note: The 2018-2019 partial government shutdown lasted 35 

days from December 22, 2018 through January 25, 2019.The sum of percentages may not add to 100 due to rounding.
My Work Experiences

01. I am given a real opportunity to improve my skills in 

my organization.

Positive Neutral Negative

2019 FedView Results 79% 12% 10%

2018 FedView Results

2017 FedView Results

79%

76%

9%

14%

11%

10%

2016 FedView Results 70% 16% 14%

2015 FedView Results 72% 12% 16%

2014 FedView Results 71% 14% 15%

02. I have enough information to do my job well. Positive Neutral Negative

2019 FedView Results 85% 9% 7%

2018 FedView Results

2017 FedView Results

82%

82%

10%

11%

8%

7%

2016 FedView Results 77% 13% 10%

2015 FedView Results 74% 14% 12%

2014 FedView Results 73% 13% 14%

03. I feel encouraged to come up with new and better 

ways of doing things. 

Positive Neutral Negative

2019 FedView Results 77% 11% 12%

2018 FedView Results

2017 FedView Results

77%

73%

12%

14%

11%

14%

2016 FedView Results 66% 17% 17%

2015 FedView Results 67% 14% 20%

2014 FedView Results 67% 12% 21%

04. My work gives me a feeling of personal 

accomplishment. 

Positive Neutral Negative

2019 FedView Results 82% 9% 9%

2018 FedView Results

2017 FedView Results

80%

81%

12%

11%

8%

8%
2016 FedView Results 79% 11% 10%

2015 FedView Results 77% 10% 13%

2014 FedView Result 74% 12% 14%

05. I like the kind of work I do. Positive Neutral Negative

2019 FedView Results 85% 10% 5%

2018 FedView Results

2017 FedView Results

84%

82%

12%

11%

4%

7%

2016 FedView Results 86% 9% 5%

2015 FedView Results 82% 12% 6%

2014 FedView Results 81% 12% 7%

06. I know what is expected of me on the job. Positive Neutral Negative

2019 FedView Results 87% 7% 6%

2018 FedView Results

2017 FedView Results

88%

86%

8%

9%

5%

5%

2016 FedView Results 82% 10% 8%

2015 FedView Results 81% 11% 8%

2014 FedView Results 78% 11% 11%

07. When needed I am willing to put in the extra effort 

to get a job done.

Positive Neutral Negative

2019 FedView Results 96% 3% 1%

2018 FedView Results

2017 FedView Results

97%

96%

2%

3%

1%

1%

2016 FedView Results 97% 2% 1%

2015 FedView Results 96% 3% 2%

2014 FedView Results 95% 3% 2%

08. I am constantly looking for ways to do my job 

better.

Positive Neutral Negative

2019 FedView Results 90% 8% 2%
2018 FedView Results

2017 FedView Results

92%

90%

7%

8%

1%

1%

2016 FedView Results 89% 10% 1%

2015 FedView Results 90% 8% 3%

2014 FedView Results 90% 8% 2%

09. I have sufficient resources (for example, people, 

materials, budget) to get my job done. 

Positive Neutral Negative

2019 FedView Results 77% 10% 13%

2018 FedView Results

2017 FedView Results

70%

64%

12%

14%

18%

22%

2016 FedView Results 64% 14% 22%

2015 FedView Results 60% 14% 27%

2014 FedView Results 57% 14% 29%

10. My workload is reasonable. Positive Neutral Negative

2019 FedView Results 77% 11% 13%

2018 FedView Results

2017 FedView Results

77%

69%

11%

14%

12%

17%

2016 FedView Results 67% 14% 20%

2015 FedView Results 60% 15% 25%

2014 FedView Results 56% 17% 27%

11. My talents are used well in the workplace. Positive Neutral Negative

2019 FedView Results 72% 12% 16%

2018 FedView Results

2017 FedView Results

67%

65%

16%

16%

17%

19%

2016 FedView Results 64% 15% 21%

2015 FedView Results 61% 16% 24%

2014 FedView Results 58% 18% 24%

12. I know how my work relates to the agency's goals. * Positive Neutral Negative
2019 FedView Results 93% 5% 2%

2018 FedView Results

2017 FedView Results

92%

90%

4%

7%

3%

3%

2016 FedView Results 90% 5% 5%

2015 FedView Results 89% 7% 4%

2014 FedView Results 90% 6% 4%

13. The work I do is important. Positive Neutral Negative

2019 FedView Results 94% 5% 1%

2018 FedView Results

2017 FedView Results

92%

91%

5%

6%

3%

3%

2016 FedView Results 93% 5% 2%

2015 FedView Results 92% 6% 2%

2014 FedView Results 89% 7% 4%

14. Physical conditions (for example, noise level, 

temperature, lighting, cleanliness in the workplace) 

allow employees to perform their jobs well. 

Positive Neutral Negative

2019 FedView Results 88% 7% 5%

2018 FedView Results

2017 FedView Results

90%

89%

5%

8%

5%

3%

2016 FedView Results 86% 9% 5%

2015 FedView Results 88% 7% 5%

2014 FedView Results 86% 9% 5%

15. My performance appraisal is a fair reflection of my 

performance. 

Positive Neutral Negative

2019 FedView Results 77% 11% 11%

2018 FedView Results

2017 FedView Results

79%

77%

10%

12%

11%

11%

2016 FedView Results 69% 13% 18%

2015 FedView Results 67% 14% 19%

2014 FedView Results 59% 15% 26%
16. I am held accountable for achieving results. Positive Neutral Negative

2019 FedView Results 92% 5% 3%

2018 FedView Results

2017 FedView Results

91%

89%

7%

8%

3%

3%

2016 FedView Results 86% 9% 5%

2015 FedView Results 86% 9% 4%

2014 FedView Results 85% 11% 4%

17. I can disclose a suspected violation of any law, rule 

or regulation without fear of reprisal. 

Positive Neutral Negative

2019 FedView Results 72% 16% 11%

2018 FedView Results

2017 FedView Results

75%

71%

17%

15%

9%

14%

2016 FedView Results 63% 22% 15%

2015 FedView Results 63% 21% 17%

2014 FedView Results 60% 21% 19%

18. My training needs are assessed. Positive Neutral Negative

2019 FedView Results 68% 18% 14%

2018 FedView Results

2017 FedView Results

64%

64%

21%

20%

15%

15%

2016 FedView Results 57% 23% 20%

2015 FedView Results 58% 20% 22%

2014 FedView Results 55% 21% 24%

19. In my most recent performance appraisal, I 

understood what I had to do to be rated at different 

performance levels (for example, Fully Successful, 

Outstanding). 

Positive Neutral Negative

2019 FedView Results 80% 10% 10%

2018 FedView Results

2017 FedView Results

78%

74%

10%

14%

11%

12%
2016 FedView Results 66% 13% 20%

2015 FedView Results 65% 13% 22%

2014 FedView Results 62% 13% 25%

My Work Unit

20. The people I work with cooperate to get the job 

done. 

Positive Neutral Negative

2019 FedView Results 86% 8% 6%

2018 FedView Results

2017 FedView Results

85%

83%

8%

10%

8%

6%

2016 FedView Results 80% 12% 9%

2015 FedView Results 77% 11% 12%

2014 FedView Results 73% 15% 12%

21. My work unit is able to recruit people with the right 

skills. 

Positive Neutral Negative

2019 FedView Results 66% 21% 13%

2018 FedView Results

2017 FedView Results

61%

55%

23%

25%

16%

20%

2016 FedView Results 63% 18% 19%

2015 FedView Results 53% 25% 22%

2014 FedView Results 53% 23% 24%

22. Promotions in my work unit are based on merit. Positive Neutral Negative

2019 FedView Results 56% 25% 20%

2018 FedView Results

2017 FedView Results

56%

52%

25%

24%

19%

24%

2016 FedView Results 46% 25% 29%

2015 FedView Results 47% 25% 29%

2014 FedView Results 45% 27% 28%
23. In my work unit, steps are taken to deal with a poor 

performer who cannot or will not improve. 

Positive Neutral Negative

2019 FedView Results 45% 29% 26%

2018 FedView Results

2017 FedView Results

45%

38%

33%

33%

22%

30%

2016 FedView Results 34% 33% 33%

2015 FedView Results 35% 30% 36%

2014 FedView Results 36% 29% 35%

24. In my work unit, differences in performance are 

recognized in a meaningful way. 

Positive Neutral Negative

2019 FedView Results 50% 28% 22%

2018 FedView Results

2017 FedView Results 

53%

47%

28% 

28%

19%

26%

2016 FedView Results 38% 29% 33%

2015 FedView Results 36% 29% 35%

2014 FedView Results 34% 31% 35%

25. Awards in my work unit depend on how well 

employees perform their jobs.

Positive Neutral Negative

2019 FedView Results 59% 23% 18%

2018 FedView Results

2017 FedView Results

60%

57%

22%

23%

18%

20%

2016 FedView Results 50% 22% 28%

2015 FedView Results 44% 26% 30%

2014 FedView Results 48% 23% 29%

26. Employees in my work unit share job knowledge 

with each other. 

Positive Neutral Negative

2019 FedView Results 83% 10% 6%

2018 FedView Results

2017 FedView Results

81%

80%

11%

11%

8%

9%

2016 FedView Results 77% 12% 11%
2015 FedView Results 76% 11% 13%

2014 FedView Results 74% 13% 13%

27. The skill level in my work unit has improved in the 

past year. 

Positive Neutral Negative

2019 FedView Results 69% 21% 9%

2018 FedView Results

2017 FedView Results

67%

66%

23%

25%

10%

9%

2016 FedView Results 60% 29% 12%

2015 FedView Results 59% 24% 17%

2014 FedView Results 55% 29% 16%

28. How would you rate the overall quality of work 

done by your work group? 

Positive Neutral Negative

2019 FedView Results 91% 7% 2%

2018 FedView Results

2017 FedView Results

90%

89%

8%

9%

2%

1%

2016 FedView Results 86% 12% 2%

2015 FedView Results 85% 12% 3%

2014 FedView Results 83% 14% 3%

29. My work unit has the job-relevant knowledge and 

skills necessary to accomplish organizational goals.*

Positive Neutral Negative

2019 FedView Results 90% 7% 3%

2018 FedView Results

2017 FedView Results

88%

78%

8%

13%

4%

9%

2016 FedView Results 76% 14% 10%

2015 FedView Results 72% 17% 11%

2014 FedView Results 72% 17% 11%

My Agency

30. Employees have a feeling of personal empowerment 

with respect to work processes.

Positive Neutral Negative

2019 FedView Results 67% 17% 16%
2018 FedView Results

2017 FedView Results

60%

57%

24%

24%

16%

19%

2016 FedView Results 50% 25% 25%

2015 FedView Results 43% 27% 30%

2014 FedView Results 43% 26% 31%

31. Employees are recognized for providing high quality 

products and services. 

Positive Neutral Negative

2019 FedView Results 70% 18% 12%

2018 FedView Results

2017 FedView Results

68%

64%

18%

22%

14%

14%

2016 FedView Results 57% 19% 25%

2015 FedView Results 50% 23% 27%

2014 FedView Results 53% 20% 27%

32. Creativity and innovation are rewarded. Positive Neutral Negative

2019 FedView Results 60% 23% 16%

2018 FedView Results

2017 FedView Results

62%

52%

22%

27%

16%

20%

2016 FedView Results 47% 26% 27%

2015 FedView Results 40% 19% 30%

2014 FedView Results 44% 26% 30%

33. Pay raises depend on how well employees perform 

their jobs. 

Positive Neutral Negative

2019 FedView Results 34% 33% 33%

2018 FedView Results

2017 FedView Results

36%

31%

33%

31%

31%

37%

2016 FedView Results 30% 30% 40%

2015 FedView Results 20% 33% 47%

2014 FedView Results 25% 31% 44%
34. Policies and programs promote diversity in the 

workplace (for example, recruiting minorities and 

women, training in awareness of diversity issues, 

mentoring). 

Positive Neutral Negative

2019 FedView Results 73% 17% 10%

2018 FedView Results

2017 FedView Results

71%

70%

20%

19%

10%

11%

2016 FedView Results 63% 23% 14%

2015 FedView Results 68% 18% 14%

2014 FedView Results 66% 20% 14%

35. Employees are protected from health and safety 

hazards on the job. 

Positive Neutral Negative

2019 FedView Results 90% 8% 2%

2018 FedView Results

2017 FedView Results

92%

90%

6%

9%

2%

1%

2016 FedView Results 89% 9% 2%

2015 FedView Results 87% 9% 4%

2014 FedView Results 87% 10% 3%

36. My organization has prepared employees for 

potential security threats. 

Positive Neutral Negative

2019 FedView Results 91% 6% 3%

2018 FedView Results

2017 FedView Results

88%

86%

8%

10%

4%

4%

2016 FedView Results 82% 12% 6%

2015 FedView Results 78% 13% 9%

2014 FedView Results 84% 11% 5%

37. Arbitrary action, personal favoritism and coercion 

for partisan political purposes are not tolerated.

Positive Neutral Negative

2019 FedView Results 64% 20% 16%

2018 FedView Results 70% 17% 14%
2017 FedView Results 65% 20% 15%

2016 FedView Results 56% 24% 20%

2015 FedView Results 51% 23% 26%

2014 FedView Results 51% 22% 27%

38. Prohibited Personnel Practices are not tolerated. Positive Neutral Negative

2019 FedView Results 74% 15% 10%

2018 FedView Results

2017 FedView Results

78%

75%

14%

16%

9%

10%

2016 FedView Results 67% 20% 14%

2015 FedView Results 70% 17% 13%

2014 FedView Results 64% 20% 16%

39. My agency is successful at accomplishing its 

mission. 

Positive Neutral Negative

2019 FedView Results 91% 7% 2%

2018 FedView Results

2017 FedView Results

89%

88%

8%

10%

2%

2%

2016 FedView Results 83% 12% 5%

2015 FedView Results 79% 14% 7%

2014 FedView Results 80% 14% 6%

40. I recommend my organization as a good place to 

work. 

Positive Neutral Negative

2019 FedView Results 84% 11% 5%

2018 FedView Results

2017 FedView Results

82%

78%

13%

14%

5%

7%

2016 FedView Results 72% 18% 10%

2015 FedView Results 66% 20% 14%

2014 FedView Results 64% 23% 13%
41. I believe the results of this survey will be used to 

make my agency a better place to work.

Positive Neutral Negative

2019 FedView Results 62% 21% 17%

2018 FedView Results

2017 FedView Results

60%

57%

23%

25%

17%

18%

2016 FedView Results 54% 24% 22%

2015 FedView Results 48% 28% 24%

2014 FedView Results 46% 25% 29%

My Supervisor

42. My supervisor supports my need to balance work 

and other life issues. 

Positive Neutral Negative

2019 FedView Results 90% 4% 5%

2018 FedView Results

2017 FedView Results

90%

89%

4%

6%

6%

5%

2016 FedView Results 85% 8% 7%

2015 FedView Results 85% 9% 7%

2014 FedView Results 82% 8% 10%

43. My supervisor provides me with the opportunities to 

demonstrate my leadership skills.*

Positive Neutral Negative

2019 FedView Results 79% 11% 11%

2018 FedView Results

2017 FedView Results

80%

79%

10%

11%

10%

11%

2016 FedView Results 74% 13% 13%

2015 FedView Results 73% 13% 14%

2014 FedView Results 66% 17% 17%

44. Discussions with my supervisor about my 

performance are worthwhile.*

Positive Neutral Negative

2019 FedView Results 76% 13% 11%

2018 FedView Results

2017 FedView Results

78%

75%

13%

14%

9%

11%
2016 FedView Results 71% 14% 15%

2015 FedView Results 66% 17% 16%

2014 FedView Results 61% 18% 21%

45. My supervisor is committed to a workforce 

representative of all segments of society.*

Positive Neutral Negative

2019 FedView Results 80% 13% 6%

2018 FedView Results

2017 FedView Results

79%

80%

15%

15%

6%

5%

2016 FedView Results 76% 15% 9%

2015 FedView Results 74% 18% 9%

2014 FedView Results 69% 17% 14%

46. My supervisor provides me with constructive 

suggestions to improve my performance.*

Positive Neutral Negative

2019 FedView Results 76% 13% 10%

2018 FedView Results

2017 FedView Results

78%

74%

13%

16%

9%

10%

2016 FedView Results 71% 15% 14%

2015 FedView Results 68% 17% 15%

2014 FedView Results 61% 19% 20%

47. Supervisors in my work unit support employee 

development.*

Positive Neutral Negative

2019 FedView Results 82% 11% 8%

2018 FedView Results

2017 FedView Results

81%

79%

10%

12%

9%

9%

2016 FedView Results 75% 13% 12%

2015 FedView Results 73% 14% 13%

2014 FedView Results 69% 15% 16%

48. My supervisor listens to what I have to say.* Positive Neutral Negative

2019 FedView Results 86% 7% 7%
2018 FedView Results

2017 FedView Results

87%

86%

8%

7%

6%

7%

2016 FedView Results 82% 9% 8%

2015 FedView Results 80% 12% 8%

2014 FedView Results 78% 10% 12%

49. My supervisor treats me with respect.* Positive Neutral Negative

2019 FedView Results 88% 6% 6%

2018 FedView Results

2017 FedView Results

89%

88%

6%

7%

6%

6%

2016 FedView Results 85% 10% 5%

2015 FedView Results 84% 9% 8%

2014 FedView Results 81% 8% 11%

50. In the last six months, my supervisor has talked with 

me about my performance.*

Positive Neutral Negative

2019 FedView Results 90% 6% 4%

2018 FedView Results

2017 FedView Results

90%

90%

6%

5%

5%

5%

2016 FedView Results 87% 8% 5%

2015 FedView Results 85% 8% 7%

2014 FedView Results 86% 6% 8%

51. I have trust and confidence in my supervisor. Positive Neutral Negative

2019 FedView Results 79% 10% 11%

2018 FedView Results

2017 FedView Results

80%

77%

11%

12%

9%

11%

2016 FedView Results 75% 13% 12%

2015 FedView Results 71% 15% 14%

2014 FedView Results 64% 18% 18%
52. Overall, how good a job do you feel is being done by 

your immediate supervisor? *

Positive Neutral Negative

2019 FedView Results 82% 12% 7%

2018 FedView Results

2017 FedView Results

82%

82%

13%

13%

5%

5%

2016 FedView Results 77% 16% 7%

2015 FedView Results 74% 16% 9%

2014 FedView Results 68% 20% 12%

Leadership

53. In my organization, senior leaders generate high 

levels of motivation and commitment in the workforce.*

Positive Neutral Negative

2019 FedView Results 65% 18% 17%

2018 FedView Results

2017 FedView Results

61%

53%

21%

25%

19%

22%

2016 FedView Results 49% 24% 27%

2015 FedView Results 46% 23% 31%

2014 FedView Results 37% 23% 40%

54. My organization’s senior leaders maintain high 

standards of honesty and integrity.*

Positive Neutral Negative

2019 FedView Results 69% 20% 11%

2018 FedView Results

2017 FedView Results

69%

63%

21%

23%

10%

14%

2016 FedView Results 57% 21% 21%

2015 FedView Results 57% 20% 23%

2014 FedView Results 45% 28% 27%

55. Supervisors work well with employees of different 

backgrounds.*

Positive Neutral Negative

2019 FedView Results 78% 15% 7%

2018 FedView Results

2017 FedView Results

76%

76%

16%

15%

8%

9%
2016 FedView Results 62% 23% 14%

2015 FedView Results 63% 20% 16%

2014 FedView Results 63% 22% 15%

56. Managers communicate the goals of the 

organization.*

Positive Neutral Negative

2019 FedView Results 81% 13% 6%

2018 FedView Results

2017 FedView Results

79%

74%

12%

14%

10%

12%

2016 FedView Results 67% 15% 18%

2015 FedView Results 62% 21% 16%

2014 FedView Results 65% 19% 16%

57. Managers review and evaluate the organization's 

progress toward meeting its goals and objectives. 

Positive Neutral Negative

2019 FedView Results 82% 13% 5%

2018 FedView Results

2017 FedView Results

78%

75%

14%

17%

8%

8%

2016 FedView Results 69% 16% 15%

2015 FedView Results 64% 24% 12%

2014 FedView Results 65% 23% 12%

58. Managers promote communication among different 

work units (for example, about projects, goals, needed 

resources). 

Positive Neutral Negative

2019 FedView Results 75% 12% 13%

2018 FedView Results

2017 FedView Results

70%

66%

15%

17%

15%

17%

2016 FedView Results 58% 21% 21%

2015 FedView Results 58% 20% 22%

2014 FedView Results 59% 19% 22%
59. Managers support collaboration across work units to 

accomplish work objectives.

Positive Neutral Negative

2019 FedView Results 76% 12% 12%

2018 FedView Results

2017 FedView Results

71%

69%

15%

18%

14%

13%

2016 FedView Results 63% 20% 17%

2015 FedView Results 60% 20% 20%

2014 FedView Results 62% 20% 18%

60. Overall, how good a job do you feel is being done by 

the manager directly above your immediate supervisor? 

Positive Neutral Negative

2019 FedView Results 79% 16% 5%

2018 FedView Results

2017 FedView Results

77%

72%

16%

19%

6%

9%

2016 FedView Results 65% 21% 14%

2015 FedView Results 64% 21% 14%

2014 FedView Results 59% 22% 19%

61. I have a high level of respect for my organization's 

senior leaders. 

Positive Neutral Negative

2018 FedView Results

2017 FedView Results

74%

64%

17%

23%

10%

13%

2016 FedView Results 61% 21% 18%

2015 FedView Results 54% 26% 20%

2014 FedView Results 47% 24% 29%

2013 FedView Results 48% 25% 27%

62. Senior leaders demonstrate support for Work/Life 

programs.

Positive Neutral Negative

2019 FedView Results 82% 13% 4%

2018 FedView Results

2017 FedView Results

83%

76%

11%

18%

6%

6%

2016 FedView Results 71% 18% 11%
2015 FedView Results 68% 20% 12%

2014 FedView Results 56% 24% 20%

My Satisfaction

63. How satisfied are you with your involvement in 

decisions that affect your work? 

Positive Neutral Negative

2019 FedView Results 72% 14% 14%

2018 FedView Results

2017 FedView Results

72%

68%

17%

17%

11%

15%

2016 FedView Results 60% 20% 20%

2015 FedView Results 58% 21% 21%

2014 FedView Results 54% 22% 24%

64. How satisfied are you with the information you 

receive from management on what's going on in your 

organization?

Positive Neutral Negative

2019 FedView Results 73% 15% 12%

2018 FedView Results

2017 FedView Results

72%

65%

14%

19%

14%

16%

2016 FedView Results 56% 20% 24%

2015 FedView Results 53% 21% 25%

2014 

FedVie

w 

Results

52% 22% 26%

65. How satisfied are you with the recognition you 

receive for doing a good job?

Positive Neutral Negative

2019 FedView Results 68% 15% 17%

2018 FedView Results

2017 FedView Results

69%

64%

15%

18%

16%

17%

2016 FedView Results 56% 21% 23%

2015 FedView Results 50% 23% 27%

2014 FedView Results 49% 23% 28%
66. How satisfied are you with the policies and practices 

of your senior leaders? 

Positive Neutral Negative

2019 FedView Results 64% 25% 11%

2018 FedView Results

2017 FedView Results

63%

57%

25%

27%

12%

16%

2016 FedView Results 51% 26% 23%

2015 FedView Results 46% 29% 25%

2014 FedView Results 39% 31% 30%

67. How satisfied are you with your opportunity to get a 

better job in your organization?

Positive Neutral Negative

2019 FedView Results 50% 26% 24%

2018 FedView Results

2017 FedView Results

50%

42%

28%

30%

22%

29%

2016 FedView Results 37% 30% 32%

2015 FedView Results 35% 30% 35%

2014 FedView Results 35% 30% 35%

68. How satisfied are you with the training you receive 

for your present job? 

Positive Neutral Negative

2019 FedView Results 73% 17% 9%

2018 FedView Results

2017 FedView Results

72%

72%

18%

16%

10%

12%

2016 FedView Results 65% 23% 12%

2015 FedView Results 61% 23% 15%

2014 FedView Results 61% 22% 17%

69. Considering everything, how satisfied are you with 

your job? 

Positive Neutral Negative

2019 FedView Results 80% 11% 9%

2018 FedView Results

2017 FedView Results

81%

76%

11%

14%

8%

10%
2016 FedView Results 71% 16% 13%

2015 FedView Results 67% 20% 13%

2014 FedView Results 64% 19% 17%

70. Considering everything, how satisfied are you with 

your pay? 

Positive Neutral Negative

2019 FedView Results 67% 19% 14%

2018 FedView Results

2017 FedView Results

65%

64%

17%

16%

18%

20%

2016 FedView Results 57% 19% 24%

2015 FedView Results 56% 17% 26%

2014 FedView Results 52% 21% 27%

71. Considering everything, how satisfied are you with 

your organization? 

Positive Neutral Negative

2019 FedView Results 82% 10% 8%

2018 FedView Results

2017 FedView Results

78%

74%

14%

16%

8%

10%

2016 FedView Results 67% 17% 16%

2015 FedView Results 62% 22% 15%

2014 FedView Results 59% 22% 19%

Performance**

72. Currently, in my work unit poor performers usually: 2019 

Remain in the work unit and improve their performance 

over time

21%

Remain in the work unit and continue to underperform

Leave the work unit - removed or transferred

39%

10%

Leave the work unit - quit 3%

There are no poor performers in my work unit 27%
Partial Government Shutdown**

73. Which of the following best describes the impact of the partial 

government shutdown (December 22, 2018 – January 25, 2019) on 

your working/pay status?

2019 

The shutdown had no impact on my working/pay status 97%

I did not work and did not receive pay until after the 

lapse ended

0%

I worked some of the shutdown but did not receive pay 

until after the lapse ended

<1%

I worked for the entirety of the shutdown but did not 

receive pay until after the lapse ended

<1%

Other, not listed above 2%

74. How was your everyday work impacted during (if you worked) or 

after the partial government shutdown?

2019 

It had no impact 79%

A slightly negative impact

A moderately negative impact

14%

6%

A very negative impact 1%

An extremely negative impact 1%

75. In what ways did the partial government shutdown negatively 

affect your work? (Check all that apply)

2019 

Unmanageable workload 3%

Missed deadlines 20%

Unrecoverable loss of work 1%

Reduced customer service 27%

Delayed work 63%

Reduced work quality 6%

Cutback of critical work 8%

Time lost in restarting work 12%

Unmet statutory requirements 6%

Other 34%
76. Are you looking for another job because of the partial government 

shutdown?

2019 

I am looking for another job specifically because of the 

shutdown

0%

I am looking for another job, but the shutdown is only 

one of the reasons

2%

I am looking for another job, but the shutdown had no 

influence on that decision

17%

I am not looking for another job currently 81%

77. My agency provided the support (e.g., communication, assistance, 

guidance) I needed during the partial government shutdown.

2019 

Strongly Agree 57%

Agree 33%

Neither Agree nor Disagree 9%

Disagree 0%

Strongly Disagree 1%

Work/Life Programs*

78. Please select the response that BEST describes your 

current teleworking schedule.

2019 2018 2017 2016 2015 2014 

I telework very infrequently, on an unscheduled or shortterm basis.13% 18% 19% 24% 23% 25%

I telework, but only about 1 or 2 days per month 8% 9% 9% 11% 10% 10%

I telework 1 or 2 days per week. 60% 60% 56% 50% 49% 44%

I telework 3 or 4 days per week. 8% 3% 4% 2% 2% 2%

I telework Every workday 3% 1% -- -- -- --

I do not telework because I have to be physically present 

on the job (e.g., Law Enforcement Officers, Park Rangers, 

Security Personnel).

<1% <1% <1% <1% 1% 1%

I do not telework because I have technical issues (e.g., 

connectivity, inadequate equipment) that prevent me 

from teleworking.

<1% 1% 1% 1% 1% 1%

I do not telework because I did not receive approval to do 

so, even though I have the kind of job where I can 

telework.

2% 1% 2% 2% 3% 5%

I do not telework because I choose not to telework. 6% 8% 8% 9% 11% 12%
79. How satisfied are you with the Telework program in 

your agency?

Satisfied Neutral Dissatisfied

2019 FedView Results 89% 7% 4%

2018 FedView Results 88% 9% 4%

2017 FedView Results 91% 5% 4%

2016 FedView Results 85% 9% 6%

2015 FedView Results 85% 8% 6%

2014 FedView Results 80% 11% 9%

80. Which of the following Work-Life programs have you participated 

in or used at your agency within the last 12 months? (Mark all that 

apply):

2019

Alternative Work Schedules 47%

Health and Wellness Programs 40%

Employee Assistance Program - EAP 5%

Child Care Programs 3%

Elder Care Programs <1%

None listed above 32%

81. How satisfied are you with the following 

Work/Life programs in your agency... Alternative 

Work Schedules (for example, compressed work 

schedule, flexible work schedule)?

Satisfied Neutral Dissatisfied

2019 FedView Results 87% 11.5% 1%

2018 FedView Results 89% 10% 1%

2017 FedView Results 98% 2% 0%

2016 FedView Results 91% 8% <1%

2015 FedView Results 90% 7% 2%

2014 FedView Results 94% 5% 1%i
82. How satisfied are you with the following Work/Life 

programs in your agency... Health and Wellness 

Programs (for example, onsite exercise, flu vaccination, 

medical screening, CPR Training, health and wellness 

fair)?

Satisfied Neutral Dissatisfied

2019 FedView Results 89% 10% <1%

2018 FedView Results 90% 8% 1%

2017 FedView Results 91% 8% 1%

2016 FedView Results 86% 12% 1%

2015 FedView Results 92% 7% 0%

2014 FedView Results 93% 6% 1%

83. How satisfied are you with the following Work/Life 

programs in your agency... Employee Assistance 

Program – EAP (for example, short-term counseling, 

referral services, legal services, information services)?

Satisfied Neutral Dissatisfied

2019 FedView Results 58% 41% 1%

2018 FedView Results 67% 32% 2%

2017 FedView Results 90% 10% 0%

2016 FedView Results 80% 16% 4%

2015 FedView Results 68% 28% 4%

2014 FedView Results 84% 12% 4%

84. How satisfied are you with the following Work/Life 

programs in your agency... Child Care Programs (for 

example, childcare center, parenting classes and support 

groups, back-up care, subsidy, flexible spending 

account)?

Satisfied Neutral Dissatisfied

2019 FedView Results 44% 51.5% 5%

2018 FedView Results 50% 42% 8%

2017 FedView Results 60% 27% 14%

2016 FedView Results 90% 10% 0%

2015 FedView Results 59% 31% 9%

2014 FedView Results 67% 33% 0%
85. How satisfied are you with the following Work/Life 

programs in your agency... Elder Care Programs (for 

example, elder/adult care, support groups, resources)?

Satisfied Neutral Dissatisfied

2019 FedView Results 37% 61% 2%

2018 FedView Results 43% 52% 4%

2017 FedView Results 90% 10% 0%

2016 FedView Results 62% 38% 0%

2015 FedView Results 72% 28% 0%

2014 FedView Results 74% 26% 0%

i The Office of Personnel Management (OPM) requires agencies to conduct an annual survey of their employees.

i Below is a compilation of the 2019 Federal Employee Viewpoint Survey (FEVS) questions and responses. Also included are the 2018, 2017, 2016, 

2015, and 2014 results for comparison. This summary displays responses by Positive, Neutral, Negative, and where applicable, Do Not Know or No 

Basis to Judge. For example, Positive represents responses of Strongly Agree and Agree and Very Satisfied and Satisfied. Neutral represents 

responses of Neither Agree nor Disagree and Neither Satisfied nor Dissatisfied. Negative represents responses of Disagree and Strongly Disagree and 

Dissatisfied and Very Dissatisfied. * Denotes OPM FEVS questions modified slightly to improve understanding of questions. ** Denotes additional 

sections added by the OPM (Government Shutdown and Performance); only 2019 data available for those sections. The new sections were added at the 

request of other agencies and supported by OPM’s Acting Director, Margaret Weichert. Note: The 2018-2019 partial government shutdown lasted 35 

days from December 22, 2018 through January 25, 2019.The sum of percentages may not add to 100 due to rounding.