# TOBYDOUGHERTY, CITYMANAGER CPM, ICMA-CM PAULBRISENO, ASSISTANT OTYMANAGER P.O.BOX490 1507MAIN STREET HAYS, KANSAS 67601-0490 TEL 785/628-7320 FAX 785/628-7323 www.haysusa.com 

# December 9, 2014 MichaelThompson Chief Operating Officer SkyWest Airlines, Inc. 444 South River Road St George, UT 84790 Dear Mike: CITY COMMISSION HENRYSCffWAU£R,N,MAYOR EBERPHELPS SHAUNMUSIL RONMEUlCK KENT STEWARD



# On December 8, 2014, City of Hays personnel heard from a passengerthat United was planning to cancel morning flights atthe Hays Regional Airportfor an undef.ined time period. Icontacted Jolynn Ashmore, SkyWestGeneral Manager atthe,Hays Regional Airport,and she confirmed that the morning flight was unavailable inthe system for parts of February andMarch of2015 and thatthis had been conveyed to passengers attemptingto make reservations duringthis period. Upon consulting United's website, itwas confirmed thatthe morning flight was missing andhad been replaced with an early evening outbound flight. This schedule change will reduce traffic atthe Hays Regional Airport as passengers traveling east will most likely be forced to spend the night in Denver in orderto catch the morning/early afternoon bank of flights. The City of Hays has worked very hard and has spent a lot of money promoting United Express's service atthe Hays Regional Airport, and passengers have been very happywith the productto this point. There was a lotto overcome given the unreliable service and poorcommunication by the previous carrier. According to the Essential Air Service {EAS) proposal attached, SkyWest stated, "All flights have been timed to ensure theyoffer passengers valuable flight schedules that arrive and depart on bank. This means that they have been optimized for maximum connection opportunities in Denver, making the service convenient for business and leisure travelers." During conversations with SkyWest personnel before and after EAS carrier selection, the discussion revolved around a morning outbound to catch the bank offlights going east. We believe the afternoon/evening outbound schedule does not conform with the proposal as well as SkyWest's stated intentions. The City of Hays has yetto be informed why and for how longthe new schedule will be implemented. We did receive an email from Ms. Ashmore stating, "Someone from SkyWest will be contacting you in the next few weeks aboutthe schedule." I place no blame on Ms. Ashmore, butthe response is completely unacceptable. We have passengers asking questions aboutthe schedule today, and itwill not help to get answers "in the next few weeks". The success ofthe Hays Regional Airport is directlytied to the success ofSkyWest and United Express; therefore, itis imperative that the schedule be attractive for current and potential passengers. It is also

# imperative that agood line ofcommunication be established so information can be shared quickly and adequately. I look forward to hearing from you regarding this issue. Sincerely,**rn-o-L..lQ.I~erty** 

# City Manager CPM, ICMA-CM Attachment Cc: City Commission John T. Bird, City Attorney Jolynn Ashmore, SkyWest General Manager Henry Schwaller, IV Mayor Kevin Schlemmer, Office ofAviation Analysis- US Dept. ofTransportation

# ShyWest December 9. 2013 Kevin Schlemmer Office ofAviationAnalysis US DepartmentofTransportation 1200NewJerseyAve SE Washington, D.C. 20590 SkyWestAirlines' EssentialAir Service Proposal for Hays, Kansas DearMr. Schlemmer: Attachedis SkyWestAirlines' proposaltoprovidedirect air servicefrom Hays, Kansas to DenverInternational Airport. SkyWestwelcomes the opportunityto provide quality air serviceto travelers intheHays community and access to one ofthe world's largest airline networks- crucial elements to help drive economic growthinthe region. Our safe, reliable aircraft and well-timed schedules will help ensure thebestpossibletravel experiencefor passengers UnitedAirlines' Network One ofthe mostbeneficial aspects ofthis proposalis the connectivityitprovides to Hays passengers who will have access to United Airlines' global network, including 5,300 dailyflights to 360 airports. Unitedis also the largestmemberofthe StarAlliance, which allows travelers to connect onmorethan21,900 daily flights to nearly all parts ofthe globe. This connectivitymakes it simple forpassengersto get anywhere theywantto go and is a key factor in the area's continued economic development. Frequency and Schedule As directedbythe RFP, we will offer aminimumof 12 round-trip flights perweek. All flights havebeentimed to ensure they offerpassengersvaluable flight schedulesthat arrive and depart onbank. This means that theyhavebeenoptimized for maximum connectionopportunities inDenver, makingthe serviceconvenient for business and leisure travelers. Withmorethan 350 United orUnitedExpress departuresperday, DenverInternational Airportmakes it easyto get to destinations aroundthe world. In additionto being a major hub, Denveris also atop destination for the community.

# SuperiorAircraft Service will be provided utilizing the 50-scat C'anaclair Regional Jct 200 (CRJ200). 

# SkyWest is one ofthe largest domestic operators ofthis reliable and proven aircraft type. All SkyWest CRJ aircraft are equipped with a lavatory and each flight is serviced by one ofour professional flight attendants, further adding to the comfoti and convenience ofour passengers' flying experience. Additional details and specifications can be found inthe CRJ200 fact sheet attached to this document. Summary SkyWestbelievesthisproposalprovidesthebest overall optionfor air service in the Hays community. Giventhe connectivity at Denver, thewell-timed schedule andreliable equipment, weexpectto see strong demand from passengersutilizingthe service. We will also workwithcommunity and airportpartnersto marketthe service. SkyWestis excited about the opportunityto providereliable air service to Hays, Kansas. Thankyoufor your consideration. Sincerely, MichaelThompson Vice President- MarketDevelopment SkyWestAirlines

# SkyWest Airlines Hays, KS Essential Air Service Bid 2014-2016 

# 12/2/2013 Hays, KS Denver, CO Number of round-trips per week 12 Aircraft type CRJ200 Passenger Revenue Passengers 26,000 Average fare 

# $ 99.00 Revenue 

# $ 2,574,000 BlockTime Trip blocktime (minutes) 74 Total scheduled blocktime 1,539 Total completed block time 98% 1,508 RPMS Passengers 26,000 Stage length 297 7,722,000 ASMs Scheduled departures 1,248 Competed departures 98% 1,223 Stage length 297 Available Seats 

# so 18,532,800 Revenue 

# $ 2,574,000 Direct operating expenses 

# $ 3,529,693 RPM related 

# $ 26,332 Departure related 

# $ 868,517 ASM related 

# $ 172,726 Total expenses 

# $ 4,597,269 Operating income (loss) 

# $ (2,023,269) 5% profit margin 

# $ 229,863 Subsidy requirement 

# $ 2,253,132 SkyWest effective rates per unit Cost pertrip 

# $ 3,759 Cost per passenger 

# $ 177 SkyWest cost per block hour 

# $ 3,048 Effective Subsidy rate per unit Subsidy pertrip 

# $ 1,842 Subsidy per passenger 

# $ 87 Load factor 42%

# Asa leading airserviceproviderofferingglobalaccess to millions of people each month, SkyWestpartners with the world's largestnetworkcarriers including UnitedAirlines, DeltaAirLines, USAirways,AmericanAirlines andAlaskaAirlines. With a fleetof333 aircraft, SkyWest's more than 7 

# 0,500 aviationprofessionals operate more than 1,700flights each day to 7 82 destinations throughoutNorthAmerica. SkyWestis known forits industry-leading workforce, exceptionalleadership team, andcontinuedsolidoperationalandeconomicperformance. The airline is headquarteredin St. George, Utah. 

# Hubs ChicagoO'Hare, Denver, Houston,Los Angeles,Minneapolis/St. Paul, Phoenix, Portland, SaltLake City, SanFranciscoand Seattle Crewdomiciles ChicagoO'Hare, ColoradoSprings, Denver,Fresno, Houston,LosAngeles, Minneapolis/St.Paul, Palm Springs, Phoenix, Portland,SaltLake City, San Francisco, SanLuis Obispo,SeattleandTucson Maintenancebases ChicagoO'Hare, ColoradoSprings,Fresno,Milwaukee, Nashville, Palm Springs,SaltLake CityandTucson linestations Denver, Houston,Los Angeles, Minneapolis/St. Paul, Phoenix, Portland, San Franciscoand Seattle Citiescurrentlyserved Total: 182 (40 

# states,Washington D.C., 6

# Canadian Provinces, 7

# Mexican Cities andthe Bahamas) Stationsoperated Employees Averagenumberofdaily scheduleddepartures Passengerscarried in 2012

Total revenuepassenger milesflown in 2012 Totalaircraftin operatingfleet Embraeraircraft Bombardieraircraft United: 154 Delta: 105 US Airways:20American: 16 Alaska: 13 Shared:91 SkyWest: 52 1 0,630total 9,361 FTEs United: 1,022 Delta:480US Airways:95 American:81 Alaska: 30Total: 1,708 DEN: 136IAH: 52 LAX: 169MSP:54ORO: 77 POX: 35 PHX: 65 SEA: 22 SFO: 135 SLC: 148 26.2 million passengers 14.2 billion revenue passengermiles* "A Revenue PassengerMileis equalto one fare-payingpassengerflown onemile. 

# 333 (all numbersinclude deliveries and retirements this calendarmonth) 45 Embraer 120turboprops 155 CRJ200 aircraft 97 CRJ700 aircraft 36CRJ900 aircraft SkyWest Airlines Fact Sheet 

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# CRJ200 LR ·-·. -=·'··:''·.:.·· 

# Number 

# t

50 Number Thrust Two General Electric CF34-381 turbofans 8,729 pounds thrust at takeoff Length overall Wingspan Height overall Cabin maximum width (centerline) 

# Maximum cabin height

.

**~** 

# ... 

# Maximum operating altitude 87ft 10 in 69ft 7 in 20ft 5 in

8ft 5 in 6ft 1 in 41,000 ft 26.77 m 21.21 m

6.22 m 2.57 m 1.85 m 12,496 m 

# Fact Sheet for 

# Canadair Regional Jet

Maximum takeoffweight (Series 200LR) 

# Operating weight empty Maximum fuel load Maximum payload

. ·=.· ;



# ·~- ., ·, : ' ' ' ! •.• ; 

# : 

# .

**~--** 

# Maximum range Maximum cruise speed Normal cruise speed NM 2,005 Mach 0.81 0.74 53,000 lbs 30,500 lbs 14,305 lbs 13,500 lbs SM 2,300 24,041 kg 13,835 kg 6,489 kg 6,124 kg KM 3,700 knots mph km/h 860 786 464 534 424 488
y Main Entrance

# J 1 

# 2 3 4 5 6 7 ........ 8 9 10 11 12 13 

# L Emergency Exit