# @ A340 SERVICE BULLETIN SUMMARY

5 DATE : Jun 01/07 SERVICE BULLETIN No. : A340—27—4146 REVISION No. : 00 — Page : 1 of 3 Printed in FRANCE © AIRBUS, 2007 All rights reserved AIRBUS CUSTOMER SERVICES DIRECTORATE 1 Rond Point Maurice Bellonte 31707 BLAGNAC CEDEX FRANCE Tel : (33) 5 61 93 33 33 Telex : AIRBU 530526F Fax : (33) 5 61 93 42 51 This summary is for information only and is not approved for modification of the aircraft 

# MANDATORY MANDATORY MANDATORY

ATA SYSTEM : 27 TITLE : FLIGHT CONTROLS - FCSC - INTRODUCE FCSC STD L19M18 ON A340 A/C. MODIFICATION No. : 55697S18547 REASON/DESCRIPTION/OPERATIONAL CONSEQUENCES New software standard L19/M18 on Flight Control Secondary Computer was defined in order to take into account the last FCSC software evolutions. This Service Bulletin is published to inform all operators of A340 aircraft of the issue of AIRBUS FRANCE SAS Service Bulletin No. LA2B0-27-005. This Service Bulletin recommends introducing new software "L19/M18" PN LA2B00300A40000 on the two FCSC by means of On Board Replace Module (OBRM) replacement or reprogramming or FCSCs replacement. Accomplishment of this Service Bulletin introduces the improvements that follow : — modification of others computers monitoring — new elevator position monitoring function, which cancels the OEB 54-3. — correction of spurious alarm of Pedal Feel and Trim Unit (PFTU). — modification of parameters record when computer fault. NOTE : To take into account the "new elevator position monitoring" function at aircraft level, this new FCSC needs to be associated with Flight Control Primary Computer (FCPC) standard which are being developed. A future AD will mandate the modification of both FCSC and FCPC to permit the cancellation of red OEB 54-3 NOTE : FCSC STD L19/M18 can be installed on basic aircraft. AFM is thus impacted only in the case of these associations

# @ A340 SERVICE BULLETIN SUMMARY

DATE : Jun 01/07 SERVICE BULLETIN No. : A340—27—4146 REVISION No. : 00 — Page : Printed in FRANCE © AIRBUS, 2007 All rights reserved As per EASA IR 21, a minor change is one that has no appreciable effect on the mass, balance, structural strength, reliability, operational characteristics affecting the airworthiness of the product. All other changes are major changes. EFFECTIVITY This Service Bulletin is applicable to these operators : FIN JAI MAU SAA SWR THT This modification is embodied before delivery on aircraft MSN 0921 and subsequent. CONCURRENT REQUIREMENTS Accomplishment of this Service Bulletin requires the prior or simultaneous accomplishment of the following Service Bulletin(s) or the equivalent production modification(s): Service Bulletin No. A340-27-4131 Mod. No. 48753S14988 Mod. No. 48754S14989 Mod. No. 51340S16797 Mod. No. 51356S16796 Mod. No. 53501S18049 Service Bulletin No. A340-27-4026 Mod. No. 42983S12314 REFERENCES/REPERCUSSIONS TFU : 27.22.00.004 27.90.00.033 OEB : 54-3 EVALUATION TABLE COMPLIANCE Mandatory CANCELS INSPECTION SB No POTENTIAL AD Yes A/C OPERATION AFFECTED No RELIABILITY AFFECTED No PAX COMFORT AFFECTED No COST SAVING No ETOPS AFFECTED No STRUCTURAL LIFE EXTN No VENDOR SB INVOLVED Yes KIT PRICE (USD) No Kit

MODIFICATION CLASSIFICATION MAJOR 55697S18547 MINOR None

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# @ A340 SERVICE BULLETIN SUMMARY

DATE : Jun 01/07 SERVICE BULLETIN No. : A340—27—4146 REVISION No. : 00 — Page : Printed in FRANCE © AIRBUS, 2007 All rights reserved AOT : None SIL : None LIFE LIMIT : None LINE MAINTENANCE AFFECTED : No OTHERS : None NATURE OF THE WORK AIRCRAFT : NO EQUIPMENT : YES HARD : YES SOFT : NO OBRM : YES MANPOWER Config. 01 , on aircraft :

NOTE : For other manhours required for the accomplishment of this Service Bulletin, refer to AIRBUS FRANCE SAS Service Bulletin No. LA2B0-27-005. MATERIAL INFORMATION AIRCRAFT DATA None APPENDICES None TOTAL MANHOURS 2.5 ELAPSED TIME (HOURS) 2.5

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# @ A340 SERVICE BULLETIN

5 DATE : Jun 01/07 SERVICE BULLETIN No. : A340—27—4146 REVISION No. : 00 — Page : 1 of 12 Printed in FRANCE © AIRBUS, 2007 All rights reserved AIRBUS CUSTOMER SERVICES DIRECTORATE 1 Rond Point Maurice Bellonte 31707 BLAGNAC CEDEX FRANCE Tel : (33) 5 61 93 33 33 Telex : AIRBU 530526F Fax : (33) 5 61 93 42 51 

# MANDATORY MANDATORY MANDATORY

ATA SYSTEM : 27 TITLE : FLIGHT CONTROLS - FCSC - INTRODUCE FCSC STD L19M18 ON A340 A/C. MODIFICATION No. : 55697S18547 This document contains AIRBUS PROPRIETARY INFORMATION and shall at all times remain the property of AIRBUS; no intellectual property right or licence is granted by AIRBUS in connection with any information contained in it. It is delivered on the express condition that said document and the information contained in it shall be treated as confidential, shall not be used for any purpose other than that for which it is hereby delivered. It shall not be disclosed in whole or in part to third parties and shall not be duplicated in any manner (except for the purposes of performing the tasks described hereunder and provided that any recipient of such document shall comply with the conditions herein), without AIRBUS' prior written consent. 1. PLANNING INFORMATION A. EFFECTIVITY (1) Models 340-313 (2) Aircraft (a) Effectivity by MSN This Service Bulletin is applicable to Aircraft MSN : 0544 0582 0585 0590 0598 0643 0646 0651 0668 0793 0800 0835 0844 NOTE : This modification is embodied before delivery on aircraft MSN 0921 and subsequent. (b) Effectivity by Operator The Operator/MSN relationship is provided for information only and is correct at the time of issue in accordance with the information available to AIRBUS. Any future changes resulting from transfer of an aircraft from one operator to another will

# @ A340 SERVICE BULLETIN

DATE : Jun 01/07 SERVICE BULLETIN No. : A340—27—4146 REVISION No. : 00 — Page : Printed in FRANCE © AIRBUS, 2007 All rights reserved not be reflected in this list unless the Service Bulletin is revised for another reason.

(c) Effectivity by MSN and Kit/Configuration The kits and configurations applicable to these MSNs are given at the end of this list: 0544 0582 0585 0590 0598 0643 0646 0651 0668 0793 0800 0835 0844

NOTE : Config. 01 is valid for all the aircraft given in the effectivity of this Service Bulletin as a standard configuration. (3) Spares FCSC LA2B00300A30000 B. CONCURRENT REQUIREMENTS Accomplishment of this Service Bulletin requires the prior or simultaneous accomplishment of the following Service Bulletin(s) or the equivalent production modification(s): Service Bulletin No. A340-27-4131 Mod. No. 48753S14988 Mod. No. 48754S14989 Mod. No. 51340S16797 Mod. No. 51356S16796 Mod. No. 53501S18049 Service Bulletin No. A340-27-4026 Mod. No. 42983S12314 OPERATOR MSN FIN 0835 0844 JAI 0643 0646 0651 MAU 0793 0800 SAA 0544 0582 0590 SWR 0585 0598 THT 0668

KIT No. QTY PER A/C CONFIGURATION 01

2

# @ A340 SERVICE BULLETIN

DATE : Jun 01/07 SERVICE BULLETIN No. : A340—27—4146 REVISION No. : 00 — Page : Printed in FRANCE © AIRBUS, 2007 All rights reserved C. REASON (1) History New software standard L19/M18 on Flight Control Secondary Computer was defined in order to take into account the last FCSC software evolutions. (2) Objective/Action This Service Bulletin is published to inform all operators of A340 aircraft of the issue of AIRBUS FRANCE SAS Service Bulletin No. LA2B0-27-005. This Service Bulletin recommends introducing new software "L19/M18" PN LA2B00300A40000 on the two FCSC by means of On Board Replace Module (OBRM) replacement or reprogramming or FCSCs replacement. (3) Advantages Accomplishment of this Service Bulletin introduces the improvements that follow : — modification of others computers monitoring — new elevator position monitoring function, which cancels the OEB 54-3. — correction of spurious alarm of Pedal Feel and Trim Unit (PFTU). — modification of parameters record when computer fault. NOTE : To take into account the "new elevator position monitoring" function at aircraft level, this new FCSC needs to be associated with Flight Control Primary Computer (FCPC) standard which are being developed. A future AD will mandate the modification of both FCSC and FCPC to permit the cancellation of red OEB 54-3 NOTE : FCSC STD L19/M18 can be installed on basic aircraft. AFM is thus impacted only in the case of these associations (4) Operational/Maintenance Consequences Accomplishment of this Service Bulletin cancels the OEB 54-3 if associated with above described FCPC standards. D. DESCRIPTION To accomplish this Service Bulletin it is necessary to : (1) Config. 01

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# @ A340 SERVICE BULLETIN

DATE : Jun 01/07 SERVICE BULLETIN No. : A340—27—4146 REVISION No. : 00 — Page : Printed in FRANCE © AIRBUS, 2007 All rights reserved NOTE : To accomplish this Service Bulletin, you have two possibilities : — either you modify the FCSCs as described in ACCOMPLISHMENT INSTRUCTIONS paragraph B.(1).(a) below, — or you replace them as described in ACCOMPLISHMENT INSTRUCTIONS paragraph B.(1).(b) below. NOTE : For the modification of the FCSCs by replacement or by reprogramming of their OBRMs, refer to AIRBUS FRANCE SAS Service Bulletin No. LA2B0-27-005 . (a) In the forward shelf 915VU (for FIN 3CE1) and in the main rack 800VU (for FIN 3CE2), modify the FCSCs by replacement or reprogramming of their OBRMs. (b) In the forward shelf 915VU (for FIN 3CE1 ) and in the main rack 800VU (for FIN 3CE2 ), replace the FCSCs (FIN 3CE1 and 3CE2 ) E. COMPLIANCE (1) Classification Mandatory (2) Accomplishment Timescale Accomplishment of this Service Bulletin is expected to be rendered mandatory by the issue of an Airworthiness Directive (AD) published by the European Aviation Safety Agency (EASA). The accomplishment timescale, which has not yet been defined, will be given in the AD. F. APPROVAL Approved under the EASA Design Organisation Approval No. EASA.21J.031. If an aircraft listed in the effectivity has a modification or repair embodied that is not of AIRBUS origin, and which affects the content of this Service Bulletin, the operator is responsible for obtaining approval by its airworthiness authority for any adaptation necessary before incorporation of the Service Bulletin. G. MANPOWER The manpower estimates given in this Service Bulletin are based on the direct labor cost to do the work. These estimates assume that the work will be done by experienced personnel, and may need to be revised upwards to suit operator's circumstances. The estimates do not include the time to prepare, plan or inspect the work. Manufacture and procurement of parts and tools, drying times for paints, sealants, etc, and general administration work are also not included. Config. 01 , on aircraft :

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# @ A340 SERVICE BULLETIN

DATE : Jun 01/07 SERVICE BULLETIN No. : A340—27—4146 REVISION No. : 00 — Page : Printed in FRANCE © AIRBUS, 2007 All rights reserved NOTE : For other manhours required for the accomplishment of this Service Bulletin, refer to AIRBUS FRANCE SAS Service Bulletin No. LA2B0-27-005. H. WEIGHT AND BALANCE Not changed I. ELECTRICAL LOAD DATA Not changed J. REFERENCES

Service Bulletin No. A340-27-4026 Service Bulletin No. A340-27-4131 AIRBUS FRANCE SAS LA2B0-27-005 K. PUBLICATIONS AFFECTED

L. INTERCHANGEABILITY/MIXABILITY

NOTE : For definitions of interchangeability codes in column INT. refer to ATA Common Support Data Dictionary (CSDD), Chapter 2. Get access 0.5 Replacement of the two FCSCs 1.0 Test 0.5 Close-Up 0.5 TOTAL MANHOURS 2.5 ELAPSED TIME (HOURS) 2.5

Aircraft Maintenance Manual (AMM) : 12-34-24 22-97-00 27-94-34 27-96-00 52-10-00 Elec. Std. Practices Manual (ESPM) : 20-55-00

Aircraft Maintenance Manual (AMM) : 27-90-00 Trouble Shooting Manual (TSM) : 27-95-00 Aircraft Wiring Lists (AWL) Illustrated Parts Catalog (IPC) : 27-94-08 27-94-34

DESCRIPTION OLD PART No. NEW PART No. INT MIXABILITY FCSC LA2B00300A30000 LA2B00300A40000 03 (02)(03)

5

# @ A340 SERVICE BULLETIN

DATE : Jun 01/07 SERVICE BULLETIN No. : A340—27—4146 REVISION No. : 00 — Page : Printed in FRANCE © AIRBUS, 2007 All rights reserved NOTE (01) Interchangeability code becomes 01 provided that the two FCSCs are replaced at the same time. NOTE (02) Not authorized, replacement of the two FCSCs has to be done simultaneously as per ACCOMPLISHMENT INSTRUCTIONS paragraph B of this Service Bulletin. NOTE (03) Only the mixability configuration(s) and condition(s) stated in this Service Bulletin are approved.

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# @ A340 SERVICE BULLETIN

DATE : Jun 01/07 SERVICE BULLETIN No. : A340—27—4146 REVISION No. : 00 — Page : Printed in FRANCE © AIRBUS, 2007 All rights reserved 2. MATERIAL INFORMATION A. MATERIAL — PRICE AND AVAILABILITY This Service Bulletin is the subject of an AIRBUS retrofit campaign. B. INDUSTRY SUPPORT INFORMATION For the organisation of this retrofit, operators are kindly requested to contact AIRBUS retrofit management department. AIRBUS CUSTOMER SERVICES DIRECTORATE 1, Rond Point Maurice Bellonte 31707 BLAGNAC CEDEX FRANCE Tel:(33) 5 67 19 06 22 E-mail :monitored.retrofit@airbus.com Fax:(33) 5 61 93 27 45 Modification of parts/equipment is at no charge for the Operator. The man-hours indicated in this Service Bulletin will remain at the Operators' cost. C. LIST OF COMPONENTS None D. LIST OF MATERIALS — OPERATOR SUPPLIED (1) Consumable Materials None (2) Components

NOTE : For definitions of interchangeability codes in column INT. refer to ATA Common Support Data Dictionary (CSDD), Chapter 2. NOTE (01) Modification of removed equipment should be negotiated with AIRBUS FRANCE SAS as per instruction given in Service Bulletin No. LA2B0-27-005. E. PARTS TO BE RE—IDENTIFIED BY THE OPERATOR None F. TOOLING — PRICE AND AVAILABILITY None ITEM NEW PART No. QTY UM KEYWORD ITEM OLD PART No. INT INST DISP LA2B00300A40000 2 FCSC LA2B00300A30000 03 (01)

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# @ A340 SERVICE BULLETIN

DATE : Jun 01/07 SERVICE BULLETIN No. : A340—27—4146 REVISION No. : 00 — Page : Printed in FRANCE © AIRBUS, 2007 All rights reserved G. SPECIAL TOOLS None

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# @ A340 SERVICE BULLETIN

DATE : Jun 01/07 SERVICE BULLETIN No. : A340—27—4146 REVISION No. : 00 — Page : Printed in FRANCE © AIRBUS, 2007 All rights reserved 3. ACCOMPLISHMENT INSTRUCTIONS A. GENERAL WARNING : MAKE SURE THAT YOU OBEY ALL THE WARNINGS AND ALL THE CAUTIONS INCLUDED IN THE REFERENCED PROCEDURES. CAUTION : ALWAYS OBEY THE PRECAUTIONS THAT FOLLOW TO KEEP ELECTRICAL WIRING IN A SATISFACTORY CONDITION (ELECTRICALLY AND MECHANICALLY SERVICEABLE). WHEN YOU DO MAINTENANCE WORK, REPAIRS OR MODIFICATIONS, ALWAYS KEEP ELECTRICAL WIRING, COMPONENTS AND THE WORK AREA AS CLEAN AS POSSIBLE. TO DO THIS: PUT PROTECTION, SUCH AS PLASTIC SHEETING, CLOTHS, ETC; AS NECESSARY ON WIRING AND COMPONENTS. REGULARLY REMOVE ALL SHAVINGS, UNWANTED MATERIAL AND OTHER CONTAMINATION. THESE PRECAUTIONS WILL DECREASE THE RISK OF CONTAMINATION AND DAMAGE TO THE ELECTRICAL WIRING INSTALLATION. IN CASE OF CONTAMINATION REFER TO ESPM 20-55-00. CAUTION : THE ELECTROSTATIC DISCHARGE PRECAUTIONS DESCRIBED IN ARINC 606 ARE RECOMMENDED. (1) Preparation (a) Config. 01 1 Electrically ground the aircraft (Refer to AMM 12-34-24 Page block 201) 2 Put the access platform in position. 3 Open the access door 811 (Refer to AMM 52-10-00 Page block 201) 4 Do the preparation procedure as specified in the removal/installation of the FCSCs (FIN 3CE1 and 3CE2 ) (Refer to AMM 27-94-34 Page block 401) (2) Standard Practices None B. MODIFICATION (1) Config. 01 NOTE : To accomplish this Service Bulletin, you have two possibilities :

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# @ A340 SERVICE BULLETIN

DATE : Jun 01/07 SERVICE BULLETIN No. : A340—27—4146 REVISION No. : 00 — Page : Printed in FRANCE © AIRBUS, 2007 All rights reserved — either you modify the FCSCs as described in ACCOMPLISHMENT INSTRUCTIONS paragraph B.(1).(a) below, — or you replace them as described in ACCOMPLISHMENT INSTRUCTIONS paragraph B.(1).(b) below. NOTE : For the modification of the FCSCs by replacement or by reprogramming of their OBRMs, refer to AIRBUS FRANCE SAS Service Bulletin No. LA2B0-27-005 . (a) In the forward shelf 915VU (for FIN 3CE1) and in the main rack 800VU (for FIN 3CE2), modify the FCSCs by replacement or reprogramming of their OBRMs. 1 On the FLT CTL section of the overhead panel 241VU (212VU), make sure that the SEC1 (SEC2) push-button switches are pushed (the OFF and FAULT legends of these push-button switches are off). 2 Make sure that these circuit breakers are closed : For FIN 3CE1 :

For FIN 3CE2 :

3 Do the BITE test of the Electrical Flight Control System (EFCS) (Line Replaceable Unit (LRU) identification) (Refer to AMM 27-96-00 Page block 501) and make sure that the PN LA2B00300A30000 of the FCSC (on the second page) is in accordance with the vendor Service Bulletin.AIRBUS FRANCE SAS LA2B0-27-005 NOTE : Print the LRU identification page (if the printer is not available, a visual check is acceptable). 4 Open, safety and tag the circuit breakers given in the removal/installation of the Flight Control Secondary Computer (FCSC) (FINs 3CE1 and 3CE2) (Refer to AMM 27-94-34 Page block 401) 5 Replace or reprogram the OBRMs on the FCSCs (FINs 3CE1 and 3CE2) as per the vendor Service Bulletin. PANEL DESIGNATION FIN LOCATION 742VU FCSC 1 NORM 10CE1 70 C 742VU FCSC 1 STBY 9CE 77 G

PANEL DESIGNATION FIN LOCATION 722VU FCSC 2 10CE2 39 T 721VU PRINTER 1TP 02 D

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# @ A340 SERVICE BULLETIN

DATE : Jun 01/07 SERVICE BULLETIN No. : A340—27—4146 REVISION No. : 00 — Page : Printed in FRANCE © AIRBUS, 2007 All rights reserved 6 Close the circuit breakers given in the removal/installation of the Flight Control Secondary Computer (FCSC) (FINs 3CE1 and 3CE2) (Refer to AMM 27-94-34 Page block 401). (b) In the forward shelf 915VU (for FIN 3CE1 ) and in the main rack 800VU (for FIN 3CE2 ), replace the FCSCs (FIN 3CE1 and 3CE2 ) Refer to AMM 27-94-34 Page block 401. 1 Remove :

2 Install :

C. TEST (1) Config. 01 (a) Tests after replacement or reprogramming of the OBRMs 1 After power-up, on the FLT CTL section of the overhead panel 241VU (212VU), make sure that the SEC1 (SEC2) push-button switch(es) is (are) pushed (the OFF and FAULT legends of this (these) push-button switch(es) is (are) off). 2 If a FAULT is present, do a reset with the concerned push-button switch. If FAULT persists, replace the concerned computer (Refer to AMM 27-94-34 Page block 401. 3 Make sure that these circuit breakers are closed : For FIN 3CE1 :

For FIN 3CE2 :

4 Do the BITE Test of the Electrical Flight Control System (EFCS) (Line Replaceable Unit (LRU) identification) (Refer to AMM 27-96-00 Page block 501) and make sure that the PN 2 FCSC LA2B00300A30000

2 FCSC LA2B00300A40000

PANEL DESIGNATION FIN LOCATION 742VU FCSC 1 NORM 10CE1 70 C 742VU FCSC 1 STBY 9CE 77 G

PANEL DESIGNATION FIN LOCATION 722VU FCSC 2 10CE2 39 T 721VU PRINTER 1TP 02 D

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# @ A340 SERVICE BULLETIN

DATE : Jun 01/07 SERVICE BULLETIN No. : A340—27—4146 REVISION No. : 00 — Page : Printed in FRANCE © AIRBUS, 2007 All rights reserved LA2B00300A30000 of the FCSC (on the second page) is in accordance with the vendor Service Bulletin.AIRBUS FRANCE SAS LA2B0-27-005 NOTE : Print the LRU identification page (if the printer is not available, a visual check is acceptable). 5 Do the BITE Test of the Electrical Flight Control System (EFCS) (SYSTEM TEST), (Refer to AMM 27-96-00 Page block 501) 6 If the airline operates the aircraft in CAT 3 conditions, do the LAND CAT III capability test, (Refer to AMM 22-97-00 Page block 501) (b) Test after replacements of the EFCSs. 1 Do the test after removal/installation of the Flight Control Secondary Computer (FCSC) FIN 3CE1 and 3CE2, (Refer to AMM 27-94-34 Page block 401) D. CLOSE UP (1) Config. 01 (a) Do the close-up procedure as specified in the removal/installation of the FCSCs (FIN 3CE1 and 3CE2 ) (Refer to AMM 27-94-34 Page block 401) (b) Restore the systems and the aircraft to normal operating condition. (c) Make sure that the work areas are clean and clear of tools and other items of equipment. (d) Close the access door 811 (Refer to AMM 52-10-00 Page block 201) (e) Remove the access platform(s). E. DOCUMENTATION Write in the applicable aircraft records that you have done all the work given in the Service Bulletin.

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# @ A340 SERVICE BULLETIN REPORTING SHEET

5 DATE : Jun 01/07 SERVICE BULLETIN No. : A340—27—4146 REVISION No. : 00 — Page : 1 of 1 Printed in FRANCE © AIRBUS, 2007 All rights reserved TITLE : FLIGHT CONTROLS - FCSC - INTRODUCE FCSC STD L19M18 ON A340 A/C. MODIFICATION No. : 55697S18547
Please complete the appropriate item (A or B): A - SB WILL BE embodied............. YES/NO (if NO please comment) If YES, aircraft concerned (as per SB effectivity by default) and planned dates (month/year) of embodiment:..........................

........................................

........................................ B - SB HAS BEEN embodied on aircraft:.....................

........................................

........................................ Operator comments :..............................

.......................................

....................................... From Airline:................................. Name/Title:.................................. Signature:.............. Date:............. If operational documentation is affected (see Paragraph 1.K of this SB): If information is needed prior to next normal revision or prior to SB embodiment, please indicate required service: Either: Modification Operational Impact (MOI), if available. . YES/NO Or : Intermediate revision.
................ YES/NO Important Information: This SB will only be incorporated in your maintenance and operational documentation if this sheet is returned to Airbus and signed by a duly authorised representative. With the next feasible revision, this will result in - updating of maintenance documentation to show pre and post SB data. - updating of maintenance and operational documentation to show post SB data after embodiment. If this SB requires previous or simultaneous accomplishment of other SBs, Airbus shall automatically include them in the manual revisions. Refer to SIL 00-037 for detailed information. Please return this completed sheet to: AIRBUS CUSTOMER SERVICES DIRECTORATE 1 Rond Point Maurice Bellonte 31707 BLAGNAC CEDEX FRANCE Attn: SDC32 Technical Data and Documentation Services FAX: (+33) 5 61 93 28 06 e-mail: sb.reporting@airbus.com or via your Resident Customer Support Office. Alternatively, SB lists via letters or fax are also accepted.

# @ A340 SERVICE BULLETIN QUALITY PERCEPTION FORM

5 DATE : Jun 01/07 SERVICE BULLETIN No. : A340—27—4146 REVISION No. : 00 — Page : 1 of 1 Printed in FRANCE © AIRBUS, 2007 All rights reserved Use this form to tell us what is your perception of the quality of this Service Bulletin. The reported data that you provide us will be used to analyse areas of difficulties and to take corrective action to further improve the quality of our Service Bulletins. We thank you for the time you have taken in completing this form. (Please rate on a scale of 1 to 4, with 4 being the highest score) - Quality rating of this SB 4 3 2 1 - Quality rating of the Accomplishment Instructions 4 3 2 1 - Quality rating of the Illustrations 4 3 2 1 - Is this SB easy to understand ? Y / N If you have had difficulties in the accomplishment of this SB please quote below the area(s) and give a short description of the issue. Planning Material Instructions X Effectivity X Kit content X Preparation X Reason X List of Materials X Mod/Inspection X Manpower Operator Supplied X Test X References X Re-identification X Close-Up X Publication X Tooling X Illustrations Comments :

Operator : Date: Name/Title : Please return this form to : AIRBUS CUSTOMER SERVICES DIRECTORATE 1 Rond Point Maurice Bellonte 31707 BLAGNAC Attn : SEM4 Service Bulletins Management FAX : (33) 5 61 93 42 51 Or via your Resident Customer Support Office.