# BEFORE THE

DEPARTMENT OF TRANSPORTATION

OFFICE OF THE SECRETARY

WASHINGTON, DC

In the Matter of )

)

2010 U.S.-Haneda Combination ) Docket DOT-OST-2010-0018

Services Allocation Proceeding )

)

CONSOLIDATED ANSWER

OF

UNITED AIR LINES, INC.

Communications with respect to th is document should be addressed to:

JULIE OETTINGER

Managing Director – International

& Regulatory Affairs

UNITED AIR LINES, INC.

1025 Connecticut Avenue, NW

Suite 1210

Washington, DC 20036 BRUCE H. RABINOVITZ

DAVID HEFFERNAN

NEIL J. KING

WILMER CUTLER PICKERING

HALE AND DORR LLP

1875 Pennsylvania Avenue, NW

Washington, DC 20006

(202) 663-6000 (Phone)

(202) 663-6363 (Fax)

bruce.rabinovitz@wilmerhale.com

david.heffernan@wilmerhale.com

neil.king@wilmerhale.com

Counsel for

UNITED AIR LINES, INC.

DATED: March 1, 2010

# Index of Exhibits for United

Docket DOT-OST-2010-0018

EXHIBITS OF UNITED AIR LINES, INC.

NO. TITLE

UA-A-1 United Will Offer Roundtrip Online C onnections To Haneda From 27 Airports

Via San Francisco

UA-A-2 The San Francisco – Tokyo Local Mark et Is More Than Twice As Large As

Seattle – Tokyo

UA-A-3 The San Francisco Local Market Is 28% Larger Than Honolulu And 123%

Larger Than Guam

UA-A-4 Los Angeles Has 75% More Scheduled Weekly Departures To Tokyo Than San

Francisco

UA-A-5 Delta’s Claim That Its SEA-HND Serv ice Would Connect To 60 Airports Is

Misleading

UA-A-6 American’s Claim That Its LAX-HND Service Would Connect To 25 Airports Is

Misleading

UA-A-7 Delta’s Claim That It s LAX-HND Service Would Connect To 20 Airports Is

Misleading

UA-A-8 United’s SFO-HND Service Will Reach More Than 40% Of The Total U.S. To

Tokyo Demand

UA-A-9 United’s SFO-HND Service Will Offer More Non-Stop Plus SingleConnect Service To Haneda Than A ny Other West Coast Gateway Proposal

UA-A-10 ANA Operates A More Extensive Asia Network At Haneda Than American’s

Alliance Partner, JAL

UA-A-11 Korean Air Only Serves 1 Airport From Haneda

UA-A-12 United's B777-200XQ Aircraft Will Pr ovide Ample Cargo Capacity On The

SFO-HND Route

UA-A-13 Delta Has The Largest Share Of Th e U.S. – Tokyo Market, With Far More

Departures Than Any Other Carrier

UA-A-14 Delta Has The Largest Share Of The U.S. – Tokyo Market, With A 33% Share

Of Weekly Services

# Index of Exhibits for United

Docket DOT-OST-2010-0018

UA-A-15 Delta Serves 11 Points In The U.S. With 120 Weekly Nonstop Departures From

Narita

UA-A-16 Delta And Its Alliance Partner Korean Air Serve 13 Points In Asia With 118

Weekly Nonstop Departures From Narita

UA-A-17 San Francisco and Detroit Would Serv e A Comparable Number Of Local Plus

Connecting Passengers

UA-A-18 Los Angeles And New York Have More U.S. – Tokyo Nonstop Service Than

San Francisco

UA-A-19 American’s Claim That Its JFK-HND Service Would Connect To 41 Airports Is

Misleading

UA-A-20 United’s 4-Option Seating Configurati on Is Superior To American’s 3-Option

Configuration

UA-A-21 Continental’s Claim That Its EWR-H ND Service Would Connect To 74 Airports

Is Misleading

UA-A-22 United’s SFO-HND Propos al Would Serve 30% More Local Plus Connecting

Passengers Than Contin ental’s EWR-HND ProposalUnited Will Offer Roundtrip Online ConnectionsUnited Will Offer Roundtrip Online ConnectionsTo Haneda From 27 Airports Via San FranciscoTo Haneda From 27 Airports Via San FranciscoSources: MIDT, CY2009.U.S. to Tokyo (HND/NRT).OAG, November 2010 (as adjusted to reflect planned retiming of 6 connectionspredicated on receipt of a Haneda slot award).Each of these round-trip connections meetsthe following criteria:year-round, connectionwindow less than 4 hours, and connection flights operated by United/United Express.Docket DOT-OST-2010-0018Exhibit UA-A-1Page 1 of 1YEGLAXYVRYYJSEAPDXEUGBOIYYCSLCRNOACVRDDCICSMFSFOMODMRYFATLASSBPSBABURSNASANPHXDENORDUnited Connections To SFO-HND Will Serve 175,566 (or 31% of)U.S.-Originating Tokyo O&D PassengersThe San FranciscoThe San Francisco–Tokyo Local MarketTokyo Local MarketIs More Than Twice As Large As SeattleIs More Than Twice As Large As Seattle–TokyoSource: MIDT, CY2009. U.S. to Tokyo (HND/NRT).SFO=SFO,SJC,OAK.51,70023,477010,00020,00030,00040,00050,00060,000SFO SEA

Annual PassengersDocket DOT-OST-2010-0018Exhibit UA-A-2Page 1 of 1Annual U.S. To Tokyo O&D Passengers (U.S. Point Of Origin)The San Francisco Local Market Is 28%The San Francisco Local Market Is 28%Larger Than Honolulu And 123% Larger Than GuamLarger Than Honolulu And 123% Larger Than GuamSource: MIDT, CY2009. U.S. to Tokyo (HND/NRT).SFO=SFO,SJC,OAK.51,70040,45723,133010,00020,00030,00040,00050,00060,000SFO HNL GUM

Annual PassengersDocket DOT-OST-2010-0018Exhibit UA-A-3Page 1 of 1Annual U.S. To Tokyo O&D Passengers (U.S. Point Of Origin)492805101520253035404550LAX SFOLos Angeles Has 75% More ScheduledLos Angeles Has 75% More ScheduledWeekly Departures To Tokyo Than San FranciscoWeekly Departures To Tokyo Than San Francisco

Weekly DeparturesDocket DOT-OST-2010-0018Exhibit UA-A-4Page 1 of 1Source: OAG, February 2010.Weekly Nonstop Departures To Tokyo0102030405060ConnectingAirports ClaimedBy Delta (U.S.Plus Int'l)Minus Non YearRoundConnectionAirportsMinus AirportsDelta Claims AsOne-WayConnectionsOnlyMinus AirportsWith ConnectionWindow > 4Hours In One OrBoth DirectionsMinus AirportsOperated ByDelta'sCodesharePartnersRemainingConnectionAirportsOperated ByDelta/DeltaConnectionDelta’s Claim That Its SEAs Claim That Its SEA-HND ServiceHND ServiceWould Connect To 60 Airports Is MisleadingWould Connect To 60 Airports Is MisleadingSources: Exhibits DL-108, DL-109, DL-110, DL-111.Docket DOT-OST-2010-0018Exhibit UA-A-5Page 1 of 15602015200BOSFATMCOORDSITBZNCVGDFWDTWEATEUGFAIGTFHLNJFKJNULGBLWSMEMMIAPSPPUWRDDSBASTSATLBILBOIBURDENFCAMFRMSOMSPONTRDMRNOYEGYLWYYCALWANCBLIGEGKTNLASLAXOAKPDXPHXPSCSANSFOSJCSLCSMFSNAYKMYVRYYJIn contrast,United wouldconnect 27airports to itsproposedSFO-HNDservice, all ofwhich meetevery one ofthe criteriadepicted inthis chart

Connecting AirportsBreakdown Of Delta’s Claimed 60Connecting Airports (SEA-HND)0510152025ConnectingAirports ClaimedBy American(U.S. Plus Int'l)Minus Non YearRoundConnectionAirportsMinus AirportsAmerican ClaimsAs One-WayConnectionsOnlyMinus AirportsWith ConnectionWindow > 4Hours In One OrBoth DirectionsMinus AirportsOperated ByAmerican'sCodesharePartnersRemainingConnectionAirportsOperated ByAmerican /American EagleAmericanAmerican’s Claim That Its LAXs Claim That Its LAX-HND ServiceHND ServiceWould Connect To 25 Airports Is MisleadingWould Connect To 25 Airports Is MisleadingSources: Exhibits AA-111, AA-112, AA-113, AA-114.MIDT, CY2009. U.S. to Tokyo (HND/NRT).Passenger totals are derived from summing industry U.S. To Tokyo O&D passengers for each applicant’s relevant connecting U.S. airports.Docket DOT-OST-2010-0018Exhibit UA-A-6Page 1 of 1

Connecting Airports25101ANCAUSDENBOSIADLHRMCOORDSAFSALSJDSJUSTL3SEAAmerican offers only 8 single-connect, on-line roundtripservices, accounting foronly 15% of total U.S. – Tokyo O&D passengers annually(83,911 passengers)3JFKMIAPDXDFWFATLASMRYSANSBASFOSJC8In contrast,United wouldconnect 27airports to itsproposedSFO-HNDservice, all ofwhich meetevery one ofthe criteriadepicted inthis chartBreakdown Of American’s Claimed25 Connecting Airports (LAX-HND)02468101214161820Connecting AirportsClaimed By Delta(U.S. Plus Int'l)Minus Non YearRound ConnectionAirportsMinus Airports DeltaClaims As One-WayConnections OnlyMinus Airports WithConnectionWindow > 4 HoursIn One Or BothDirectionsRemainingConnection AirportsOperated ByDelta/DeltaConnectionDelta’s Claim That Its LAXs Claim That Its LAX-HND ServiceHND ServiceWould Connect To 20 Airports Is MisleadingWould Connect To 20 Airports Is MisleadingDocket DOT-OST-2010-0018Exhibit UA-A-7Page 1 of 1120101PRCDCAFLLGDLINDMCOMMHRDDSANSLCTPA8ATLCVGDTWGUAJFKMEMMSPRNOLASDelta offers only 1 single-connect, on-line roundtrip service, accounting forless than 1% of total U.S. – Tokyo O&D passengers annually (4,532 passengers)In contrast,United wouldconnect 27airports to itsproposedSFO-HNDservice, all ofwhich meetevery one ofthe criteriadepicted inthis chart

Connecting AirportsBreakdown Of Delta’s Claimed 20Connecting Airports (LAX-HND)Sources: Exhibits DL-126, DL-127, DL-128, DL-129.MIDT, CY2009. U.S. to Tokyo (HND/NRT).Passenger totals are derived from summing industry U.S. To Tokyo O&D passengers for each applicant’s relevant connecting U.S. airports.United’s SFO-HND Service Will Reach MoreHND Service Will Reach MoreThan 40% Of The Total U.S. To Tokyo DemandThan 40% Of The Total U.S. To Tokyo DemandSources: MIDT, CY2009.U.S. to Tokyo (HND/NRT).OAG, November 2010 (as adjusted to reflect planned retiming of 6 connections predicatedon receipt of a Haneda slot award).*Each of these round-trip connections meets the following criteria: year-round, connectionwindow less than 4 hours, and connection flights operated by United/United Express.SFO=SFO,SJC,OAK.Docket DOT-OST-2010-0018Exhibit UA-A-8Page 1 of 1050,000100,000150,000200,000250,000SFO Local Market U.S. Round TripConnections*Total Coverage

Annual PassengersAnnual U.S. To Tokyo O&D Passengers (U.S. Point Of Origin)51,7009%175,56631%227,26640%United’s SFO-HND Service Will Offer More NonHND Service Will Offer More Non-Stop Plus SingleStop Plus SingleConnect Service To Haneda Than Any Other West Coast Gateway PropConnect Service To Haneda Than Any Other West Coast Gateway ProposalSources: MIDT, CY2009.U.S. to Tokyo (HND/NRT).Passenger totals are derived from summing industry U.S. To Tokyo O&D passengers for eachapplicant’s relevant local and connecting U.S. airports.Each of these round-trip connections meets the following criteria: year-round, connection windowless than 4 hours, and connection flights operated by United/United Express for United,American/American Eagle for American, and Delta/Delta Connection for Delta.SFO=SFO,SJC,OAK.Docket DOT-OST-2010-0018Exhibit UA-A-9Page 1 of 1050,000100,000150,000200,000250,000SFO-HND LAX-HND LAX-HND SEA-HNDConnectingLocal

Annual PassengersAnnual U.S. To Tokyo O&D Passengers (U.S. Point Of Origin)227,266167,20887,82923,477ANA Operates A More Extensive AsiaANA Operates A More Extensive AsiaNetwork At Haneda Than AmericanNetwork At Haneda Than American’s Alliance Partner, JALs Alliance Partner, JALDocket DOT-OST-2010-0018Exhibit UA-A-10Page 1 of 11,5561,2951,0001,1001,2001,3001,4001,5001,600

Weekly DeparturesWeekly Departures From HanedaServing42*AirportsFromHanedaServing36AirportsFromHanedaSource: OAG, February 2010.* In addition, ANA is scheduled to begin nonstop HND-TSA service in October 2010.Docket DOT-OST-2010-0018Exhibit UA-A-11Page 1 of 1Source: OAG, February 2010.Tokyo(HND)Korean Air Only Serves 1 Airport From HanedaKorean Air Only Serves 1 Airport From HanedaSeoul(GMP)United's B777United's B777-200XQ Aircraft Will Provide200XQ Aircraft Will ProvideAmple Cargo Capacity On The SFOAmple Cargo Capacity On The SFO-HND RouteHND RouteDocket DOT-OST-2010-0018Exhibit UA-A-12Page 1 of 2AircraftRouteTypeSeatsSummer WinterSFO-HND 777-200 269 58,800 58,800HND-SFO 777-200 269 58,800 58,800AircraftRouteTypeSeatsSummer WinterSFO-HND 777-200 269 41,500 41,500HND-SFO 777-200 269 41,500 41,50070% Passenger Load Factor100% Passenger Load FactorCargo Payload Capabilityin pounds per flightSource: United Cargo.AirlineRouteAircraft70% LF100% LF70% LF100% LFAdvantageSFO-HND B777-200 58,800 41,500 58,800 41,500HND-SFO B777-200 58,800 41,500 58,800 41,500EWR-HND1/B777-200 49,408 27,094 49,408 27,094HND-EWR1/B777-200 56,837 37,140 56,837 37,140GUM-HND1/B767-400 56,151 38,333 56,151 38,333HND-GUM1/B767-400 52,094 34,276 52,094 34,276JFK-HND2/B777-200ER 39,139 21,429 41,037 23,517HND-JFK2/B777-200ER 37,326 19,616 32,942 15,423LAX-HND2/B777-200ER 60,440 42,730 60,869 43,349HND-LAX2/B777-200ER 60,477 42,767 60,922 43,402SEA-HND A330-300 26,406 5,726 28,119 7,439HND-SEA A330-300 41,960 21,857 41,069 20,389DTW-HND B747-400 39,160 15,006 39,160 22,852HND-DTW B747-400 39,160 27,425 34,068 5,163LAX-HND B747-400 39,160 27,510 39,160 27,510HND-LAX B747-400 39,160 27,510 39,160 27,510HNL-HND B747-400 39,160 27,510 39,160 27,510HND-HNL B747-400 39,160 27,510 39,160 27,510HNL-HND3/B767-300ER 29,800 29,800 29,800 29,800HND-HNL3/B767-300ER 29,800 29,800 29,800 29,800HNL-HND3/A330 21,160 21,160 21,160 21,160HND-HNL3/A330 21,160 21,160 21,160 21,160Winter SummerUnited’s B777-200XQ Aircraft Offers More Cargo200XQ Aircraft Offers More CargoCapacity Than Any Of The Other ApplicantsCapacity Than Any Of The Other Applicants’First-Priority ProposalsPriority ProposalsDocket DOT-OST-2010-0018Exhibit UA-A-12Page 2 of 2Sources: Exhibits CO-116, CO-117, AA-118, DL-107, DL-116, DL-125, DL-134, and HA-App-3.1/Continental did not provide discrete summer and winter cargo estimates.2/American provided monthly cargo estimates. Seasonal estimates above based on average November – March (Winter) and April – October (Summer).3/Hawaiian did not provide cargo estimates at 70% and 100% load factors. Assumed cargo estimate provided applies to both.Delta Has The Largest Share Of The U.S.Delta Has The Largest Share Of The U.S.–Tokyo Market, With Far More Departures Than Any Other CarrierTokyo Market, With Far More Departures Than Any Other CarrierDocket DOT-OST-2010-0018Exhibit UA-A-13Page 1 of 11207242423534775020406080100120

Weekly DeparturesWeekly Departures From U.S. To TokyoSource: OAG, February 2010.*JAL departures include its subsidiary, JALways (JO).*Docket DOT-OST-2010-0018Exhibit UA-A-14Page 1 of 133%20%12%12%9%9%2%2%1%0%5%10%15%20%25%30%35%

% Of Weekly DeparturesPercentage Of Weekly Departures From U.S. To TokyoSource: OAG, February 2010.*JAL departures include its subsidiary, JALways (JO).Delta Has The Largest Share Of The U.S.Delta Has The Largest Share Of The U.S.–Tokyo Market, With A 33% Share Of Weekly ServicesTokyo Market, With A 33% Share Of Weekly Services*Docket DOT-OST-2010-0018Exhibit UA-A-15Page 1 of 1Source: OAG, February 2010.HNLTokyo(NRT)Delta Serves 11 Points In The U.S. WithDelta Serves 11 Points In The U.S. With120 Weekly Nonstop Departures From Narita120 Weekly Nonstop Departures From NaritaLAXSFOSEAPDXMSPDTWJFKATLGUMSPNDelta And Its Alliance Partner Korean Air ServeDelta And Its Alliance Partner Korean Air Serve13 Points In Asia With 118 Weekly Nonstop Departures From Narita13 Points In Asia With 118 Weekly Nonstop Departures From NaritaDocket DOT-OST-2010-0018Exhibit UA-A-16Page 1 of 2Source: OAG, February 2010.764201020304050607080

Weekly DeparturesWeekly Departures From NaritaBKKHKGICNKIXMNLNGOPEKPUSPVGSGNSINTPECJUICNPUSDocket DOT-OST-2010-0018Exhibit UA-A-16Page 2 of 2Source: OAG, February 2010.PEKICNPUSKIXNGOTokyo(NRT)CJUPVGTPEHKGBKKSGNSINMNLDelta And Its Alliance Partner Korean Air ServeDelta And Its Alliance Partner Korean Air Serve13 Points In Asia With 118 Weekly Nonstop Departures From Narita13 Points In Asia With 118 Weekly Nonstop Departures From NaritaSan Francisco and Detroit Would Serve ASan Francisco and Detroit Would Serve AComparable Number Of Local Plus Connecting PassengersComparable Number Of Local Plus Connecting PassengersSources: MIDT, CY2009.U.S. to Tokyo (HND/NRT).Passenger totals are derived from summing industry U.S. To Tokyo O&D passengers for eachapplicant’s relevant local and connecting U.S. airports.Each of these round-trip connections meets the following criteria: year-round, connection windowless than 4 hours, and connection flights operated by United/United Express for United, andDelta/Delta Connection for Delta.SFO=SFO,SJC,OAK.Docket DOT-OST-2010-0018Exhibit UA-A-17Page 1 of 1050,000100,000150,000200,000250,000SFO DTWConnectingLocal

Annual PassengersAnnual U.S. To Tokyo O&D Passengers (U.S. Point Of Origin)227,266229,071175,566217,12151,70011,950Los Angeles And New York Have MoreLos Angeles And New York Have MoreU.S.–Tokyo Nonstop Service Than San FranciscoTokyo Nonstop Service Than San FranciscoDocket DOT-OST-2010-0018Exhibit UA-A-18Page 1 of 1Source: OAG, February 2010.Los AngelesOffers 75%MoreDepartures ToTokyo ThanSan Francisco,While NewYork Provides32% MoreDepartures493728101520253035404550LAX JFK/EWR SFO

Weekly DeparturesNonstop Weekly Departures To Tokyo051015202530354045Connecting AirportsClaimed ByAmerican (U.S. PlusInt'l)Minus Non YearRound ConnectionAirportsMinus AirportsAmerican Claims AsOne-WayConnections OnlyMinus Airports WithConnectionWindow > 4 HoursIn One Or BothDirectionsRemainingConnection AirportsOperated ByAmerican /American EagleAmericanAmerican’s Claim That Its JFKs Claim That Its JFK-HND ServiceHND ServiceWould Connect To 41 Airports Is MisleadingWould Connect To 41 Airports Is MisleadingDocket DOT-OST-2010-0018Exhibit UA-A-19Page 1 of 14122AUABCNBGIBRUBWICDGCLEDFWFCOMBJMCOMXP3American offers only 8 single-connect, on-line roundtripservices, accounting forless than 4% of total U.S. – Tokyo O&D passengers annually(20,965 passengers)8CUNLHRYHZBOSDCAMIAPLSRDUSTISTTYYZ8CCSCMHMADMANSJOSTLUVFYULORDPAPPITPUJSDQSJUSKBSXMTPAYYZIn contrast,United wouldconnect 27airports to itsproposedSFO-HNDservice, all ofwhich meetevery one ofthe criteriadepicted inthis chartSources: Exhibits AA-107, AA-108, AA-109, AA-110.MIDT, CY2009. U.S. to Tokyo (HND/NRT).Passenger totals are derived from summing industry U.S. To Tokyo O&D passengers for each applicant’s relevant connecting U.S. airports.

Connecting AirportsBreakdown Of American’s Claimed41 Connecting Airports (JFK-HND)United’s 4-Option Seating Configuration IsOption Seating Configuration IsSuperior To AmericanSuperior To American’s 3-Option ConfigurationOption ConfigurationDocket DOT-OST-2010-0018Exhibit UA-A-20Page 1 of 1Sources: Exhibit UA-2, Page 1. Exhibit AA-115, Page 1.11410740819437160255075100125150175200225250275EconomyEconomy PlusBusinessFirst

Boeing 777 SeatsBoeing 777 Seat Configuration ComparisonTotal Seats: 269247051015202530354045505560657075Connecting AirportsClaimed By Continental(U.S. Plus Int'l)Minus AirportsContinental Claims AsOne-Way ConnectionsOnlyMinus Airports WithConnection Window > 4Hours In One Or BothDirectionsRemaining ConnectionAirports Operated ByContinental / ContinentalExpressContinentalContinental’s Claim That Its EWRs Claim That Its EWR-HND ServiceHND ServiceWould Connect To 74 Airports Is MisleadingWould Connect To 74 Airports Is MisleadingDocket DOT-OST-2010-0018Exhibit UA-A-21Page 1 of 174279Continental offers 38 single-connect, on-line roundtrip services, accounting for19% of total U.S. – Tokyo O&D passengers annually (106,746 passengers)38Sources: Exhibits CO-122, CO-123.MIDT, CY2009. U.S. to Tokyo (HND/NRT).Passenger totals are derived from summing industry U.S. To Tokyo O&D passengers for each applicant’s relevant connecting U.S. airports.

Connecting AirportsBreakdown Of Continental’s Claimed74 Connecting Airports (EWR-HND)ACAANUAVPBOGBUFBZECUNDAYGCMGUAJAXLIRMBJPOPPUJPVRSALSAPSATSDQSJDSTTSXMTYSYMTYOWYULALBATLAUSBDLBOSBWICLTCMHCVGDCADFWFLLGSOIADIAHITHMCOMEXMHTNASORFPBIPHLPITPTYPVDPWMRDURICROCRSWSAVSJOSJUSYRYHZYQBYYZAUAAVLBTVCHSCLEMDTMIAMYRTPAUnited’s SFO-HND Proposal Would Serve 30% More LocalHND Proposal Would Serve 30% More LocalPlus Connecting Passengers Than ContinentalPlus Connecting Passengers Than Continental’s EWR-HND ProposalHND ProposalSources: MIDT, CY2009.U.S. to Tokyo (HND/NRT).Passenger totals are derived from summing industry U.S. To Tokyo O&D passengers for each applicant’s relevant local and connecting U.S. airports.Each of these round-trip connections meets the following criteria: year-round, connection windowless than 4 hours, and connection flights operated by United/United Express for United, andContinental/Continental Express for Continental.SFO=SFO,SJC,OAK. NYC=EWR,JFK,LGA.Docket DOT-OST-2010-0018Exhibit UA-A-22Page 1 of 1050,000100,000150,000200,000250,000SFO NYCConnectingLocal

Annual PassengersAnnual U.S. To Tokyo O&D Passengers (U.S. Point Of Origin)227,266174,623175,566106,74651,70067,877