TOBY DOUGHERTY, CITY MANAGER 

CPM, ICMA-CM 

PAUL BRISENO, ASSISTANT OTY MANAGER 

P.O.BOX490 

1507 MAIN STREET 

HAYS, KANSAS 67601-0490 

TEL 785/628-7320 

FAX 785/628-7323 

www.haysusa.com 

December 9, 2014 

Michael Thompson 

Chief Operating Officer 

SkyWest Airlines, Inc. 

444 South River Road 

St George, UT 84790 

Dear Mike: 

CITY COMMISSION 

HENRYSCffWAU£R,N,MAYOR 

EBERPHELPS 

SHAUNMUSIL 

RONMEUlCK 

KENT STEWARD 

On December 8, 2014, City of Hays personnel heard from a passenger that United was planning to 

cancel morning flights at the Hays Regional Airport for an undef.ined time period. I contacted Jolynn 

Ashmore, SkyWest General Manager at the,Hays Regional Airport, and she confirmed that the morning 

flight was unavailable in the system for parts of February and March of 2015 and that this had been 

conveyed to passengers attempting to make reservations during this period. Upon consulting United's 

website, it was confirmed that the morning flight was missing and had been replaced with an early 

evening outbound flight. 

This schedule change will reduce traffic at the Hays Regional Airport as passengers traveling east will 

most likely be forced to spend the night in Denver in order to catch the morning/early afternoon bank of 

flights. 

The City of Hays has worked very hard and has spent a lot of money promoting United Express's service 

at the Hays Regional Airport, and passengers have been very happy with the product to this point. 

There was a lot to overcome given the unreliable service and poor communication by the previous 

carrier. According to the Essential Air Service {EAS) proposal attached, SkyWest stated, "All flights have 

been timed to ensure they offer passengers valuable flight schedules that arrive and depart on bank. 

This means that they have been optimized for maximum connection opportunities in Denver, making 

the service convenient for business and leisure travelers." During conversations with SkyWest personnel 

before and after EAS carrier selection, the discussion revolved around a morning outbound to catch the 

bank of flights going east. We believe the afternoon/evening outbound schedule does not conform with 

the proposal as well as SkyWest's stated intentions. 

The City of Hays has yet to be informed why and for how long the new schedule will be implemented. 

We did receive an email from Ms. Ashmore stating, "Someone from SkyWest will be contacting you in 

the next few weeks about the schedule." I place no blame on Ms. Ashmore, but the response is 

completely unacceptable. We have passengers asking questions about the schedule today, and it will 

not help to get answers "in the next few weeks". 

The success of the Hays Regional Airport is directly tied to the success of SkyWest and United Express; 

therefore, itis imperative that the schedule be attractive for current and potential passengers. It is also 
imperative that a good line of communication be established so information can be shared quickly and 

adequately. I look forward to hearing from you regarding this issue. 

Sincerely, 

rn-o-L..lQ.I~erty 

City Manager 

CPM, ICMA-CM 

Attachment 

Cc: City Commission 

John T. Bird, City Attorney 

Jolynn Ashmore, SkyWest General Manager 

Henry Schwaller, IV 

Mayor 

Kevin Schlemmer, Office of Aviation Analysis- US Dept. of Transportation 
ShyWest 

December 9. 2013 

Kevin Schlemmer 

Office of Aviation Analysis 

US Department of Transportation 

1200 New Jersey Ave SE 

Washington, D.C. 20590 

SkyWest Airlines' Essential Air Service Proposal for Hays, Kansas 

Dear Mr. Schlemmer: 

Attached is SkyWest Airlines' proposal to provide direct air service from Hays, Kansas 

to Denver International Airport. 

SkyWest welcomes the opportunity to provide quality air service to travelers in the Hays 

community and access to one of the world's largest airline networks- crucial elements to 

help drive economic growth in the region. Our safe, reliable aircraft and well-timed 

schedules will help ensure the best possible travel experience for passengers 

United Airlines' Network 

One of the most beneficial aspects of this proposal is the connectivity it provides to Hays 

passengers who will have access to United Airlines' global network, including 5,300 

daily flights to 360 airports. United is also the largest member of the Star Alliance, which 

allows travelers to connect on more than 21,900 daily flights to nearly all parts of the 

globe. This connectivity makes it simple for passengers to get anywhere they want to go 

and is a key factor in the area's continued economic development. 

Frequency and Schedule 

As directed by the RFP, we will offer a minimum of 12 round-trip flights per week. All 

flights have been timed to ensure they offer passengers valuable flight schedules that 

arrive and depart on bank. This means that they have been optimized for maximum 

connection opportunities in Denver, making the service convenient for business and 

leisure travelers. 

With more than 350 United or United Express departures per day, Denver International 

Airport makes it easy to get to destinations around the world. In addition to being a major 

hub, Denver is also a top destination for the community. 
Superior Aircraft 

Service will be provided utilizing the 50-scat C'anaclair Regional J ct 200 ( CRJ 200). 

SkyWest is one of the largest domestic operators of this reliable and proven aircraft type. 

All SkyWest CRJ aircraft are equipped with a lavatory and each flight is serviced by one 

of our professional flight attendants, further adding to the comfoti and convenience of our 

passengers' flying experience. Additional details and specifications can be found in the 

CRJ200 fact sheet attached to this document. 

Summary 

SkyWest believes this proposal provides the best overall option for air service in the Hays 

community. Given the connectivity at Denver, the well-timed schedule and reliable 

equipment, we expect to see strong demand from passengers utilizing the service. We 

will also work with community and airport partners to market the service. 

SkyWest is excited about the opportunity to provide reliable air service to Hays, Kansas. 

Thank you for your consideration. 

Sincerely, 

Michael Thompson 

Vice President- Market Development 

SkyW est Airlines 
SkyWest Airlines 

Hays, KS Essential Air Service Bid 2014-2016 

12/2/2013 

Hays, KS 

Denver, CO 

Number of round-trips per week 12 

Aircraft type CRJ200 

Passenger Revenue 

Passengers 26,000 

Average fare $ 99.00 

Revenue $ 2,574,000 

Block Time 

Trip block time (minutes) 74 

Total scheduled block time 1,539 

Total completed block time 98% 1,508 

RPMS 

Passengers 26,000 

Stage length 297 

7,722,000 

ASMs 

Scheduled departures 1,248 

Competed departures 98% 1,223 

Stage length 297 

Available Seats so 

18,532,800 

Revenue $ 2,574,000 

Direct operating expenses $ 3,529,693 

RPM related $ 26,332 

Departure related $ 868,517 

ASM related $ 172,726 

Total expenses $ 4,597,269 

Operating income (loss) $ (2,023,269) 

5% profit margin $ 229,863 

Subsidy requirement $ 2,253,132 

SkyWest effective rates per unit 

Cost per trip $ 3,759 

Cost per passenger $ 177 

SkyWest cost per block hour $ 3,048 

Effective Subsidy rate per unit 

Subsidy per trip $ 1,842 

Subsidy per passenger $ 87 

Load factor 42% 
As a leading air service provider offering global access to millions of people each month, SkyWest partners with the world's 

largest network carriers including United Airlines, Delta Air Lines, US Airways, American Airlines and Alaska Airlines. With a 

fleet of 333 aircraft, SkyWest's more than 7 0,500 aviation professionals operate more than 1,700 flights each day to 7 82 

destinations throughout North America. SkyWest is known for its industry-leading workforce, exceptional leadership team, 

and continued solid operational and economic performance. The airline is headquartered in St. George, Utah. 

Hubs Chicago O'Hare, Denver, Houston, Los Angeles, Minneapolis/St. Paul, Phoenix, 

Portland, Salt Lake City, San Francisco and Seattle 

Crew domiciles Chicago O'Hare, Colorado Springs, Denver, Fresno, Houston, Los Angeles, 

Minneapolis/St. Paul, Palm Springs, Phoenix, Portland, Salt Lake City, 

San Francisco, San Luis Obispo, Seattle and Tucson 

Maintenance bases Chicago O'Hare, Colorado Springs, Fresno, Milwaukee, 

Nashville, Palm Springs, Salt Lake City and Tucson 

line stations Denver, Houston, Los Angeles, Minneapolis/St. Paul, 

Phoenix, Portland, San Francisco and Seattle 

Cities currently served Total: 182 (40 states, Washington D.C., 6 Canadian Provinces, 7 Mexican Cities and the Bahamas) 

Stations operated 

Employees 

Average number of daily 

scheduled departures 

Passengers carried in 2012 

Total revenue passenger 

miles flown in 2012 

Total aircraft in operating fleet 

Embraer aircraft 

Bombardier aircraft 

United: 154 Delta: 105 US Airways: 20 American: 16 Alaska: 13 Shared: 91 

SkyWest: 52 

1 0,630 total 

9,361 FTEs 

United: 1,022 Delta: 480 US Airways: 95 American: 81 Alaska: 30 Total: 1,708 

DEN: 136 IAH: 52 LAX: 169 MSP: 54 ORO: 77 POX: 35 PHX: 65 SEA: 22 

SFO: 135 SLC: 148 

26.2 million passengers 

14.2 billion revenue passenger miles* 

"A Revenue Passenger Mile is equal to one fare-paying passenger flown one mile. 

333 (all numbers include deliveries and retirements this calendar month) 

45 Embraer 120 turboprops 

155 CRJ200 aircraft 

97 CRJ700 aircraft 

36 CRJ900 aircraft 

SkyWest Airlines Fact Sheet I December ;2013 
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Two General Electric CF34-381 turbofans 

8,729 pounds thrust at takeoff 

Length overall 

Wingspan 

Height overall 

Cabin maximum width (centerline) 

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87ft 10 in 

69ft 7 in 

20ft 5 in 

8ft 5 in 

6ft 1 in 

41,000 ft 

26.77 m 

21.21 m 

6.22 m 

2.57 m 

1.85 m 

12,496 m 

Fact Sheet for 

Canadair Regional Jet 

Maximum takeoff weight (Series 200LR) 

Operating weight empty 

Maximum fuel load 

Maximum payload 

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Maximum cruise speed 

Normal cruise speed 

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2,005 

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0.74 

53,000 lbs 

30,500 lbs 

14,305 lbs 

13,500 lbs 

SM 

2,300 

24,041 kg 

13,835 kg 

6,489 kg 

6,124 kg 

KM 

3,700 

knots mph km/h 

860 

786 

464 534 

424 488 

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Main Entrance J 1 2 3 4 5 6 7 ........ 8 9 10 11 12 13 L Emergency Exit