Pension Benefit Guaranty Corporation

Federal Employee Viewpoint Survey 20230F

1

The Pension Benefit Guaranty Corporation (PBGC) seeks feedback from employees every year through the 

Federal Employee Viewpoint Survey (FEVS). Administered by the Office of Personnel Management (OPM), the 

survey measures how employees feel about their work environment, leadership, work/life balance, and other 

aspects of the agency. 

The 2023 FEVS was administered May 8, 2023, through July 7, 2023. The agency’s response rate was 77%, up 

from 70% of employees who completed the survey in 2022. 

The results show how PBGC employees rated employee engagement, global satisfaction, diversity, equity, 

inclusion, and accessibility (DEIA), performance confidence, and employee experience. 

PBGC’s employee engagement index score, which measures whether a workplace has the right environment to 

foster engaged employees, is 87%, the score for this index increased from the previous year. 

The agency’s global satisfaction index score, which measures employee satisfaction with their jobs, pay, 

organization and if they would recommend PBGC as a good place to work is 84%, which also increased from 

the previous year. The agency’s DEIA Index score is 86%. 

PBGC’s performance confidence index score, which measures employees’ perception of their work unit’s

ability to achieve goals and produce work at a high level is 96 %. The agency’s employee experience index 

score, which measures the extent to which employees are engaged by their work and their organization is 

85%. 

PBGC fared well as a Top Agency government-wide, ranking #1 in three of the five key indices and #2 in the 

remaining two indices. Among small agencies, an OPM separate category which includes agencies, Boards, and 

Commissions based on the number of employees, PBGC ranked in the top five in four of the indices and #1 in 

the diversity, equity, inclusion, accessibility (DEIA) index. 

The 2023 FEVS results will help the agency in its efforts towards a model work environment that supports 

effective human capital practices. PBGC values employees and recognizes the importance of providing a work 

environment that is safe, conducive to professional growth, and an overall great place to work. 

The OPM results and Agency Management Report are included. The attached document includes the core 

survey trend responses, work/life program results, and demographics. The scores have been rounded.1F

2

1. I am given a real opportunity to improve my skills in my 

organization.

2023 FedView Results

Positive

87%

Neutral

8%

Negative

5%

1 The Office of Personnel Management (OPM) requires agencies to conduct an annual survey of their employees.

2 Below is a compilation of the 2023 Federal Employee Viewpoint Survey (FEVS) questions and responses. Also included are the 2022 results for 

comparison. This summary displays responses by Positive, Neutral, Negative, and where applicable, Do Not Know or No Basis to Judge. For example, 

Positive represents responses of Strongly Agree and Agree and Very Satisfied and Satisfied. Neutral represents responses of Neither Agree nor Disagree 

and Neither Satisfied nor Dissatisfied. Negative represents responses of Disagree and Strongly Disagree and Dissatisfied and Very Dissatisfied. * Denotes 

new questions added by the OPM; The sum of percentages may not add to 100 due to rounding.

My Work Experience
2022 FedView Results 87% 9% 4%

2. I feel encouraged to come up with new and better ways of 

doing things.

2023 FedView Results

2022 FedView Results

Positive

84%

83%

Neutral

9%

9%

Negative

7%

8%

3. My work gives me a feeling of personal accomplishment.

2023 FedView Results

2022 FedView Results

Positive

86%

87%

Neutral

9%

8%

Negative

5%

5%

4. I know what is expected of me on the job.

2023 FedView Results

2022 FedView Results

Positive

95%

94%

Neutral

4%

3%

Negative

1%

3%

5. My workload is reasonable.

2023 FedView Results

2022 FedView Results

Positive

86%

83%

Neutral

8%

9%

Negative

6%

8%

6. My talents are used well in the workplace.

2023 FedView Results

2022 FedView Results

Positive

82%

80%

Neutral

10%

12%

Negative

8%

9%

7. I know how my work relates to the agency’s goals.

2023 FedView Results

2022 FedView Results

Positive

96%

97%

Neutral

3%

2%

Negative

1%

1%

8. I can disclose a suspected violation of any law, rule, or 

regulation without fear of reprisal.

2023 FedView Results

2022 FedView Results

Positive

82%

82%

Neutral

12%

13%

Negative

7%

6%

9. I have enough information to do my job well.

2023 FedView Results

2022 FedView Results

Positive

91%

92%

Neutral

6%

6%

Negative

3%

3%

10. I receive the training I need to do my job well.

2023 FedView Results

2022 FedView Results

Positive

87%

88%

Neutral

9%

9%

Negative

4%

3%

11. I am held accountable for the quality of work I produce.

2023 FedView Results

2022 FedView Results

Positive

97%

97%

Neutral

3%

3%

Negative

1%

1%

12. I have a clear idea of how well I am doing my job.

2023 FedView Results

2022 FedView Results

13. I have the autonomy to decide how I do my job.*

2023 FedView Results

Positive

93%

92%

Positive

83%

Neutral

5%

7%

Neutral

10%

Negative

2%

1%

Negative

7%
14. I can make decisions about my work without getting 

permission first.* 

2023 FedView Results

Positive

74%

Neutral

15%

Negative

11%

15. The people I work with cooperate to get the job done.

2023 FedView Results

2022 FedView Results

Positive

94% 

92%

Neutral

4% 

5%

Negative

2% 

3% 

16. In my work unit poor performers usually:

Remain in the work unit and improve their performance over 

time.

Remain in the work unit and continue to underperform

Leave the work unit – removed or transferred

Leave the work unit – quit

There are no poor performers in my work unit

Do not know

2023%

17% 

20%

9% 

5% 

34% 

24%

2022%

18% 

20% 

9% 

4% 

33% 

25% 

17. In my work unit, differences in performance are recognized in 

a meaningful way.

2023 FedView Results

2022 FedView Results

Positive

63% 

60% 

Neutral

23%

23% 

Negative

14% 

17% 

18. Employees in my work unit share job knowledge.

2023 FedView Results

2022 FedView Results

Positive

91% 

89%

Neutral

5%

7%

Negative

4%

4%

19. My work unit has the job-relevant knowledge and skills 

necessary to accomplish organizational goals.

2023 FedView Results

2022 FedView Results

Positive

94% 

92% 

Neutral

4% 

5%

Negative

2% 

3%

20. Employees in my work unit meet the needs of our customers.

2023 FedView Results

2022 FedView Results

Positive

98% 

97% 

Neutral

2% 

3% 

Negative

0%

0%

21. Employees in my work unit contribute positively to my 

agency's performance.

2023 FedView Results

2022 FedView Results

Positive

97%

97% 

Neutral

3%

3% 

Negative

0% 

1%

22. Employees in my work unit produce high-quality work.

2023 FedView Results

2022 FedView Results

Positive

96% 

95% 

Neutral

3% 

4% 

Negative

0% 

1%

My Work Unit
23. Employees in my work unit adapt to changing priorities.

2023 FedView Results

2022 FedView Results

Positive

95%

92%

Neutral

5%

7%

Negative

1%

1%

24. New hires in my work unit (i.e., hired in the past year) have 

the right skills to do their jobs.

2023 FedView Results

2022 FedView Results

Positive

82%

77%

Neutral

14%

18%

Negative

4%

5%

25. I can influence decision in my work unit.

2023 FedView Results

2022 FedView Results

Positive

80%

78%

Neutral

14%

16%

Negative

6%

6%

26. I know what my work unit’s goals are.

2023 FedView Results

2022 FedView Results

Positive

96%

93%

Neutral

3%

6%

Negative

1%

1%

27. My work unit commits resources to develop new ideas (e.g., 

budget, staff, time, expert support).

2023 FedView Results

2022 FedView Results

Positive

79%

77%

Neutral

14%

15%

Negative

7%

8%

28. My work unit successfully manages disruptions to our work.

2023 FedView Results

2022 FedView Results

Positive

86%

87%

Neutral

11%

10%

Negative

3%

3%

29. Employees in my work unit consistently look for new ways to 

improve how they do their work.

2023 FedView Results

2022 FedView Results

Positive

83%

79%

Neutral

12%

15%

Negative

5%

7%

30. Employees in my work unit incorporate new ideas into their 

work.

2023 FedView Results

2022 FedView Results

Positive

84%

81%

Neutral

12%

13%

Negative

4%

6%

31. Employees in my work unit approach change as an 

opportunity.

2023 FedView Results

2022 FedView Results

Positive

79%

74%

Neutral

16%

19%

Negative

5%

7%

32. Employees in my work unit consider customer needs a top 

priority.

2023 FedView Results

2022 FedView Results

Positive

93%

91%

Neutral

6%

6%

Negative

1%

3%

33. Employees in my work unit consistently look for ways to 

improve customer service.

Positive Neutral Negative
2023 FedView Results

2022 FedView Results

86%

84%

12%

10%

2%

5%

34. Employees in my work unit support my need to balance my 

work and personal responsibilities.

2023 FedView Results

2022 FedView Results

Positive

91%

90%

Neutral

7%

7%

Negative

2%

3%

35. Employees are recognized for providing high quality products 

and services.

2023 FedView Results

2022 FedView Results

Positive

82% 

80% 

Neutral

12% 

11% 

Negative

6% 

9% 

36. Employees are protected from health and safety hazards on 

the job.

2023 FedView Results

2022 FedView Results

Positive

90% 

93%

Neutral

7% 

6% 

Negative

3% 

2% 

37. My organization is successful at accomplishing its mission.

2023 FedView Results

2022 FedView Results

Positive

95% 

96%

Neutral

4% 

2% 

Negative

1%

1%

38. I have a good understanding of my organization’s priorities.

2023 FedView Results

2022 FedView Results

Positive

93% 

93%

Neutral

5% 

5%

Negative

2% 

2%

39. My organization shares results (for example, town halls, 

email, distribution of reports) from the Federal Employee 

Viewpoint Survey (FEVS).* 

2023 FedView Results 

40. Information is openly shared in my organization.* 

2023 FedView Results

41. The approval process in my organization allows timely 

delivery of my work.* 

2023 FedView Results

42. My organization effectively adapts to changing government 

priorities.

2023 FedView Results

2022 FedView Results

Positive

89%

Positive

78% 

Positive

83% 

Positive

86% 

89% 

Neutral

9% 

Neutral

15% 

Neutral

11%

Neutral

11% 

10% 

Negative

2% 

Negative

7% 

Negative

7%

Negative

3% 

2% 

43. My organization has prepared me for potential physical 

security threats.

2023 FedView Results

2022 FedView Results

Positive

82%

79%

Neutral

12%

15%

Negative

5%

5% 

My Organization
44. My organization has prepared me for potential cybersecurity 

threats.

2023 FedView Results

2022 FedView Results

Positive

92% 

94%

Neutral

6%

5%

Negative

2%

1%

45. In my organization, arbitrary action, personal favoritism 

and/or political coercion are not tolerated.

2023 FedView Results

2022 FedView Results

Positive

72%

68%

Neutral

18%

20%

Negative

10%

12%

46. I recommend my organization as a good place to work.

2023 FedView Results

2022 FedView Results

Positive

90% 

89% 

Neutral

7% 

8% 

Negative

3% 

4%

47. I believe the results of this survey will be used to make my 

agency a better place to work.

2023 FedView Results

2022 FedView Results

Positive

77% 

69%

Neutral

14% 

19%

Negative

9% 

12%

48. Supervisors in my work unit support employee development.

2023 FedView Results

2022 FedView Results

Positive

91%

92%

Neutral

6% 

5%

Negative

3%

3%

49. My supervisor supports my need to balance work and other 

life issues. 

2023 FedView Results

2022 FedView Results

Positive

96%

96%

Neutral

2%

2%

Negative

1% 

2%

50. My supervisor listens to what I have to say.

2023 FedView Results

2022 FedView Results

Positive

94% 

92% 

Neutral

4%

4% 

Negative

2% 

4% 

51. My supervisor treats me with respect.

2023 FedView Results

2022 FedView Results

Positive

95% 

94% 

Neutral

3% 

4% 

Negative

2% 

3% 

52. I have trust and confidence in my supervisor.

2023 FedView Results

2022 FedView Results

Positive

92%

88%

Neutral

5%

8%

Negative

3% 

5% 

53. My supervisor holds me accountable for achieving results.

2023 FedView Results

2022 FedView Results

Positive

98%

98%

Neutral

2%

2%

Negative

0%

0%

My Supervisor
54. Overall, how good a job do you feel is being done by your 

immediate supervisor?

2023 FedView Results

2022 FedView Results

Positive

92% 

91% 

Neutral

6%

6% 

Negative

2% 

3% 

55. My supervisor provides me with constructive suggestions to 

improve my job performance.

2023 FedView Results

2022 FedView Results

Positive

89%

86%

Neutral

7%

9%

Negative

4%

5%

56. My supervisor provides me with performance feedback 

throughout the year.

2023 FedView Results

2022 FedView Results

Positive

93%

91%

Neutral

5%

6%

Negative

2%

3%

57. In my organization, senior leaders generate high levels of 

motivation and commitment in the workforce.

2023 FedView Results

2022 FedView Results

Positive

71% 

70% 

Neutral

19%

19% 

Negative

11%

11% 

58. My organization's senior leaders maintain high standards of 

honesty and integrity.

2023 FedView Results

2022 FedView Results

Positive

78%

78%

Neutral

17%

17% 

Negative

5%

5% 

59. Managers communicate the goals of the organization.

2023 FedView Results

2022 FedView Results

Positive

87% 

85%

Neutral

9% 

10%

Negative

4% 

6% 

60. Managers promote communication among different work 

units (for example, about projects, goals, needed resources).

2023 FedView Results

2022 FedView Results

Positive

83% 

81% 

Neutral

11% 

10% 

Negative

7% 

9% 

61. Overall, how good a job do you feel is being done by the 

manager directly above your immediate supervisor?

2023 FedView Results

2022 FedView Results

Positive

88% 

85% 

Neutral

8% 

10% 

Negative

4% 

5% 

62. I have a high level of respect for my organization's senior 

leaders.

2023 FedView Results

2022 FedView Results

Positive

78% 

77% 

Neutral

15% 

17% 

Negative

7%

7% 

Leadership
63. Senior leaders demonstrate support for Work-Life programs.

2023 FedView Results

2022 FedView Results

Positive

85%

85% 

Neutral

11%

11% 

Negative

4%

4%

64. Management encourages innovation.

2023 FedView Results

2022 FedView Results

Positive

76%

76% 

Neutral

17%

16% 

Negative

7%

7% 

65. Management makes effective changes to address challenges 

facing our organization.

2023 FedView Results

2022 FedView Results

Positive

78%

79%

Neutral

15%

15%

Negative

7%

7%

66. Management involves employees in decisions that affect their 

work.

2023 FedView Results

2022 FedView Results

Positive

69%

65%

Neutral

19%

22%

Negative

12%

13%

67. How satisfied are you with your involvement in decision that 

affect your work?

2023 FedView Results

2022 FedView Results

Positive

78% 

77%

Neutral

13% 

14%

Negative

9% 

10%

68. How satisfied are you with the information you receive from 

management on what's going on in your organization?

2023 FedView Results

2022 FedView Results

Positive

78%

78%

Neutral

15% 

13%

Negative

7% 

9%

69. How satisfied are you with the recognition you receive for 

doing a good job?

2023 FedView Results

2022 FedView Results

Positive

81% 

79%

Neutral

11% 

13%

Negative

8%

8%

70. Considering everything, how satisfied are you with your job?

2023 FedView Results

2022 FedView Results

Positive

88% 

87%

Neutral

8%

8%

Negative

4% 

5%

71. Considering everything, how satisfied are you with your pay?

2023 FedView Results

2022 FedView Results

Positive

73% 

70%

Neutral

15% 

17%

Negative

12% 

14%

72. Considering everything, how satisfied are you with your 

organization?

2023 FedView Results

2022 FedView Results

Positive

87%

87%

Neutral

10% 

8%

Negative

4% 

5%

My Satisfaction
73. My organization’s management practices promote diversity 

(e.g., outreach, recruitment, promotion opportunities).

2023 FedView Results

2022 FedView Results

Positive

82%

81%

Neutral

12%

12%

Negative

6%

8%

74. My supervisor demonstrates a commitment to workforce 

diversity (e.g., recruitment, promotion opportunities, 

development).

2023 FedView Results

2022 FedView Results

Positive

88%

85% 

Neutral

9%

10%

Negative

3%

5%

75. I have similar access to advancement opportunities (e.g., 

promotion, career development, training) as others in my 

work unit.

2023 FedView Results

2022 FedView Results

Positive

83%

82%

Neutral

10%

10%

Negative

8%

8%

76. My supervisor provides opportunities fairly to all employees 

in my work unit (e.g., promotions, work assignments).

2023 FedView Results

2022 FedView Results

Positive

89%

83%

Neutral

7%

10%

Negative

4%

7%

77. In my work unit, excellent work is similarly recognized for all 

employees (e.g., awards, acknowledgements).

2023 FedView Results

2022 FedView Results

Positive

85%

83%

Neutral

7%

10%

Negative

7%

7%

78. Employees in my work unit make me feel I belong.

2023 FedView Results

2022 FedView Results

Positive

89%

90% 

Neutral

8%

6% 

Negative

3%

4% 

79. Employees in my work unit care about me as a person.

2023 FedView Results

2022 FedView Results

Positive

88%

87%

Neutral

10%

10% 

Negative

3%

3%

80. I am comfortable expressing opinions that are different from 

other employees in my work unit.

2023 FedView Results

2022 FedView Results

Positive

87%

88%

Neutral

8%

7%

Negative

5%

5%

81. In my work unit, people’s differences are respected.

2023 FedView Results

2022 FedView Results

Positive

90%

85%

Neutral

7%

11% 

Negative

4%

5% 

82. I can be successful in my organization being myself.

2023 FedView Results

2022 FedView Results

Positive

88%

86%

Neutral

7%

9%

Negative

5%

6%

Diversity, Equity, Inclusion, and Accessibility
83. I can easily make a request of my organization to meet my 

accessibility needs. 

2023 FedView Results

2022 FedView Results

Positive

85%

93%

Neutral

10%

5%

Negative

5%

2%

84. My organization responds to my accessibility needs in a 

timely manner.

2023 FedView Results

2022 FedView Results

Positive

81%

87%

Neutral

13%

10%

Negative

6%

3%

85. My organization meets my accessibility needs.

2023 FedView Results

2022 FedView Results

Positive

83%

90%

Neutral

12%

8%

Negative

4%

2%

86. My job inspires me.

2023 FedView Results

2022 FedView Results

Positive

77%

74%

Neutral

15%

18%

Negative

8%

8%

87. The work I do gives me a sense of accomplishment.

2023 FedView Results

2022 FedView Results

Positive

85%

87%

Neutral

10%

8%

Neutral

6%

5%

88. I feel a strong personal attachment to my organization.

2023 FedView Results

2022 FedView Results

Positive

77%

74%

Neutral

16%

18%

Neutral

7%

8%

89. I identify with the mission of my organization.

2023 FedView Results

2022 FedView Results

Positive

91%

90%

Neutral

7%

7%

Neutral

2%

3%

90. It is important to me that my work contribute to the common 

good.

2023 FedView Results

2022 FedView Results

Positive

95%

95%

Neutral

4%

4%

Neutral

1%

1%

Employee Experience