# @A340 SERVICE BULLETIN SUMMARY AIRBUS CUSTOMER SERVICES DIRECTORATE 1 Rond Point Maurice Bellonte 31707 BLAGNAC CEDEX FRANCE Tel : (33) 5 61 93 33 33 Telex : AIRBU 530526F Fax : (33) 5 61 93 42 51 This summary is for information only and is not approved for modification of the aircraft. 

# MANDATORY MANDATORY MANDATORY
ATA SYSTEM: 32 

### TITLE: LANDING GEAR - NOSE GEAR - INSPECTION OF NOSE LANDING GEAR MAIN FITTING AND SLIDING TUBE **CONF ALL MODIFICATIONS None REASON/DESCRIPTION/OPERATIONAL CONSEQUENCES In May of 2007 a crack was found on the main fitting of the Reinforced Nose Landing Gear (RNLG) leg during overhaul on an A340-313 aircraft. Following investigation, it has been concluded that the crack initiated as a result of residual stress in the part following impact damage. The impact damage was caused by a towing incident in January of 2001 when the RNLG leg was installed on another A340-313 aircraft. During aircraft pull forward the shear pin on the tow bar sheared and RNLG ran over the tow bar. A review of the records of past events revealed that a similar incident had occurred in September of 2004 on an A340-211 aircraft. During overhaul, a crack was found on the NLG sliding tube and this has been attributed to residual stress following an impact incident. A review of operator reported incidents has identified 10 NLG legs on A330/A340 aircraft that have sustained impacts a result of towing incidents. This Service Bulletin is published to advise all operators of A340-200/300 aircraft of the issue of Messier-Dowty Service Bulletin No. D23581-32-061. This Inspection Service Bulletin (ISB) requires a Non-destructive Test (NDT) inspection (Magnetic Particle Inspection) of the affected area(s) on 10 NLG’s that have sustained impacts as a result of a towing incident to ensure that no cracks are present; within a grace period of 900 Flight Hours (FH). This initial Magnetic Particle Inspection (MPI) looks for cracks in the area damaged during the impact, or if the exact location of damage cannot be confirmed, inspects the front 180 ̊ of the lower section of the main fitting and/or the front 120 ̊ of the lower section of the sliding tube. These are the main areas of the NLG most likely to be damaged during a towing incident. The inspection will require the removal of paint, surface protections and labels in the area to be inspected.

DATE: Oct 22/09 SERVICE BULLETIN No.: A340-32-4275 REVISION No.: 00 - Oct 22/09 Page: 1 7

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# @A340 SERVICE BULLETIN SUMMARY If cracks are found the part must be replaced. If no cracks are found the area is to be flap peened to introduce surface compressive residual stress and corrosion protection, paint protection and labels arerestored. All inspection result (finding of damage including nil findings) must be reported to AIRBUS/MD. Following this initial MPI, repeat visual inspections of the same 10 NLG’s for damage to the surface protections or corrosion in the affected area(s) are required every 900FH. If a visual inspection indicates damage to the paint or sealant around the labels or cadmium or base metal, then removal of paint, surface protections and labels is required followed by the MPI. Additionally, operators should contact AIRBUS/M-D if any other area of the 10 NLG’s being inspected, that is not clearly covered by this inspection, may have sustained impact damage as a result of a towing incident. Accomplishment of this ISB will provide early detection of cracks in the area(s) of the 10 NLG’s that have sustained impacts and ensure continued airworthiness of these NLG’s. The inspection is to be carried out "weight-on-wheels". NOTE : It will only be necessary to remove the wheels and low fitting for the inspection as described under para 1.D. DESCRIPTION, if there is impact damage in the area of the tow fitting. Accomplishment of this ISB will give an early detection of cracks on the suspect areas on NLG legs that have sustained an impact as a result of a towing incident. GENERAL EVALUATION EVALUATION TABLE COMPLIANCE MANDATORY CANCELS INSPECTION SB NO POTENTIAL AD YES A/C OPERATION AFFECTED NO RELIABILITY AFFECTED NO PAX COMFORT AFFECTED NO COST SAVING NO LROPS AFFECTED NO STRUCTURAL LIFE EXTN NO VENDOR SB INVOLVED YES MATERIAL PRICE INFORMATION No Material EFFECTIVITY This Service Bulletin is applicable to this (these) operator(s) :

CES CPA DLH RJA TAP THT CONCURRENT REQUIREMENTS None REFERENCES / REPERCUSSIONS TFU None OEB None
DATE: Oct 22/09 SERVICE BULLETIN No.: A340-32-4275 REVISION No.: 00 - Oct 22/09 Page: 2 7

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# @A340 SERVICE BULLETIN SUMMARY AOT None SIL None LINE MAINTENANCE AFFECTED No LIFE LIMIT None OTHER None NATURE OF THE WORK AIRCRAFT YES EQUIPMENT YES HARD NO SOFT NO OBRM NO MANPOWER Task 324275-832-895-001: INSPECTION TOTAL MANHOURS 3.75 ELAPSED TIME (HOURS) 2.00 Additional manhours related to Vendor SB; refer to: Inspection Messier-Dowty Service Bulletin No. D23581-32-061 APPENDICES None

DATE: Oct 22/09 SERVICE BULLETIN No.: A340-32-4275 REVISION No.: 00 - Oct 22/09 Page: 3 7

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# @A340 SERVICE BULLETIN SUMMARY

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DATE: Oct 22/09 SERVICE BULLETIN No.: A340-32-4275 REVISION No.: 00 - Oct 22/09 Page: 4 7

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# @A340 SERVICE BULLETIN
AIRBUS CUSTOMER SERVICES DIRECTORATE 1 Rond Point Maurice Bellonte 31707 BLAGNAC CEDEX FRANCE Tel : (33) 5 61 93 33 33 Telex : AIRBU 530526F Fax : (33) 5 61 93 42 51



# MANDATORY MANDATORY MANDATORY
ATA SYSTEM: 32 

### TITLE: LANDING GEAR - NOSE GEAR - INSPECTION OF NOSE LANDING GEAR MAIN FITTING AND SLIDING TUBE MODIFICATION No.: None This document contains AIRBUS PROPRIETARY INFORMATION and shall at all times remain the property of AIRBUS; no intellectual property right or licence is granted by AIRBUS in connection with any information contained in it. It is delivered on the express condition that said document and the information contained in it shall be treated as confidential, shall not be used for any purpose other than that for which it is hereby delivered. It shall not be disclosed in whole or in part to third parties and shall not be duplicated in any manner (except for the purposes of performing the tasks described hereunder and provided that any recipient of such document shall comply with the conditions herein), without AIRBUS prior written consent. 1. PLANNING INFORMATION **CONF ALL A. EFFECTIVITY (1) Models 340-212 340-311 340-312 340-313 (2) Effectivity by MSN 0022 0028 0079 0136 0182 0385 (3) Effectivity by Operator The Operator/MSN relationship is provided for information only and is correct at the time of issue in accordance with the information available to AIRBUS. Any future changes resulting from transfer of an aircraft from one operator to another will not be reflected in this list unless the Service Bulletin is revised for another reason. OPERATOR MSN CES 0182 CPA 0136 DLH 0028 RJA 0022
DATE: Oct 22/09 SERVICE BULLETIN No.: A340-32-4275 REVISION No.: 00 - Oct 22/09 Page: 1 7

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# @A340 SERVICE BULLETIN

OPERATOR MSN TAP 0079 THT 0385 (4) Configuration by MSN MSN CONFIGURATION 0022 0028 0079 0136 0182 0385 001 (5) Configuration definition **CONF 001 Config. 01 is valid for all the aircraft given in the effectivity of this Service Bulletin as a standard configuration. (6) Material Effectivity No Material Set B. CONCURRENT REQUIREMENTS None C. REASON (1) History In May of 2007 a crack was found on the main fitting of the Reinforced Nose Landing Gear (RNLG) leg during overhaul on an A340-313 aircraft. Following investigation, it has been concluded that the crack initiated as a result of residual stress in the part following impact damage. The impact damage was caused by a towing incident in January of 2001 when the RNLG leg was installed on another A340-313 aircraft. During aircraft pull forward the shear pin on the tow bar sheared and RNLG ran over the tow bar. A review of the records of past events revealed that a similar incident had occurred in September of 2004 on an A340-211 aircraft. During overhaul, a crack was found on the NLG sliding tube and this has been attributed to residual stress following an impact incident. A review of operator reported incidents has identified 10 NLG legs on A330/A340 aircraft that have sustained impacts a result of towing incidents. (2) Objective/Action This Service Bulletin is published to advise all operators of A340-200/300 aircraft of the issue of Messier-Dowty Service Bulletin No. D23581-32-061. This Inspection Service Bulletin (ISB) requires a Non-destructive Test (NDT) inspection (Magnetic Particle Inspection) of the affected area(s) on 10 NLG’s that have sustained impacts as a result of a towing incident to ensure that no cracks are present; within a grace period of 900 Flight Hours (FH).

DATE: Oct 22/09 SERVICE BULLETIN No.: A340-32-4275 REVISION No.: 00 - Oct 22/09 Page: 2 7

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# @A340 SERVICE BULLETIN This initial Magnetic Particle Inspection (MPI) looks for cracks in the area damaged during the impact, or if the exact location of damage cannot be confirmed, inspects the front 180 ̊ of the lower section of the main fitting and/or the front 120 ̊ of the lower section of the sliding tube. These are the main areas of the NLG most likely to be damaged during a towing incident. The inspection will require the removal of paint, surface protections and labels in the area to be inspected. If cracks are found the part must be replaced. If no cracks are found the area is to be flap peened to introduce surface compressive residual stress and corrosion protection, paint protection and labels are restored. All inspection result (finding of damage including nil findings) must be reported to AIRBUS/M-D. Following this initial MPI, repeat visual inspections of the same 10 NLG’s for damage to the surface protections or corrosion in the affected area(s) are required every 900FH. If a visual inspection indicates damage to the paint or sealant around the labels or cadmium or base metal, then removal of paint, surface protections and labels is required followed by the MPI. Additionally, operators should contact AIRBUS/M-D if any other area of the 10 NLG’s being inspected, that is not clearly covered by this inspection, may have sustained impact damage as a result of a towing incident. (3) Advantages Accomplishment of this ISB will provide early detection of cracks in the area(s) of the 10 NLG’s that have sustained impacts and ensure continued airworthiness of these NLG’s. The inspection is to be carried out "weight-on-wheels". NOTE : It will only be necessary to remove the wheels and low fitting for the inspection as described under para 1.D. DESCRIPTION, if there is impact damage in the area of the tow fitting. Accomplishment of this ISB will give an early detection of cracks on the suspect areas on NLG legs that have sustained an impact as a result of a towing incident. (4) Operational/Maintenance Consequences None D. DESCRIPTION To accomplish this Service Bulletin it is necessary to : Task 324275-832-895-001: INSPECTION (1) Check of the NLG Serial Number (2) Remove the NLG Wheels and Towing Fitting (if necessary) (3) Inspection (4) Install the NLG Wheels and Towing Fitting (if necessary) DATE: Oct 22/09 SERVICE BULLETIN No.: A340-32-4275 REVISION No.: 00 - Oct 22/09 Page: 3 7

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# @A340 SERVICE BULLETIN
E. COMPLIANCE (1) Classification MANDATORY (2) Accomplishment Timescale The initial NDT (MPI) inspection must be accomplished within 900 Flight Hours (FH) from the issue date of this Service Bulletin. Repeat visual inspections (including an MPI if necessary) must be accomplished at intervals not exceeding 900 FH. Accomplishment of this Service Bulletin is expected to be rendered mandatory by the issue of an Airworthiness Directive (AD) published by the European Aviation Safety Agency (EASA). The operator should refer to the AD for confirmation of the mandated timescales. F. APPROVAL Approved under EASA Design Organisation Approval No. EASA 21J.031. If an aircraft listed in the effectivity has a modification or repair embodied that is not of AIRBUS origin, and which affects the content of this Service Bulletin, the operator is responsible for obtaining approval by its airworthiness authority for any adaptation necessary before incorporation of the Service Bulletin. G. MANPOWER The manpower estimates given in this Service Bulletin are based on the direct labor cost to do the work. These estimates assume that the work will be done by experienced personnel, and may need to be revised upwards to suit operator’s circumstances. The estimates do not include the time to prepare, plan or inspect the work. Manufacture and procurement of parts and tools, drying times for paints, sealants, etc., and general administration work are also not included. Task 324275-832-895-001: INSPECTION Get Access 0.50 On Aircraft Check of the NLG Serial Number 0.25 Remove the NLG Wheels and Towing Fitting (if necessary) 1.00 Install the NLG Wheels and Towing Fitting (if necessary) 1.50 Close-Up 0.50 TOTAL MANHOURS 3.75 ELAPSED TIME (HOURS) 2.00 Additional manhours related to Vendor SB; refer to:

DATE: Oct 22/09 SERVICE BULLETIN No.: A340-32-4275 REVISION No.: 00 - Oct 22/09 Page: 4 7

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# @A340 SERVICE BULLETIN

Task 324275-832-895-001: INSPECTION Inspection Messier-Dowty Service Bulletin No. D23581-32-061 H. WEIGHT AND BALANCE Not Changed I. ELECTRICAL LOAD DATA Not Changed J. REFERENCES

Aircraft Maintenance Manual (AMM) 12-34-24 32-00-00 32-21-00 32-41-12 Elec. Std. Practices Manual (ESPM) 20-55-00 Vendor Service Bulletin (VSB) Messier-Dowty Service Bulletin No. D23581-32-061 K. PUBLICATION AFFECTED Impact on scheduled maintenance: refer to MPD. L. INTERCHANGEABILITY/MIXABILITY Not Applicable M. SPARES None

DATE: Oct 22/09 SERVICE BULLETIN No.: A340-32-4275 REVISION No.: 00 - Oct 22/09 Page: 5 7

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# @A340 SERVICE BULLETIN

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# @A340 SERVICE BULLETIN
2. MATERIAL INFORMATION **CONF ALL A. MATERIAL - PRICE AND AVAILABILITY (1) Procurement Addresses None (2) Price and Availability None B. INDUSTRY SUPPORT INFORMATION AIRBUS will not provide industry support for accomplishment of this Service Bulletin. C. LIST OF COMPONENTS No Kit D. LIST OF MATERIALS - OPERATOR SUPPLIED None E. PARTS TO BE RE-IDENTIFIED BY OPERATOR None F. TOOLING (1) Tooling - Price and Availability None (2) Tools None (3) Special Tools NOTE : Refer to Messier-Dowty Service Bulletin No. D23581-32-061.

DATE: Oct 22/09 SERVICE BULLETIN No.: A340-32-4275 REVISION No.: 00 - Oct 22/09 Page: 7 7

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# @A340 SERVICE BULLETIN

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# @A340 SERVICE BULLETIN
3. ACCOMPLISHMENT INSTRUCTIONS Task 324275-832-895-001 - INSPECTION Task Associated Data Zone From 711 to 711 Manpower TOTAL MANHOURS 3.75 ELAPSED TIME (HOURS) 2.00 Additional manhours related to Vendor SB; refer to: Messier-Dowty Service Bulletin No. D23581-32-061 A. GENERAL WARNING : MAKE SURE THAT YOU OBEY ALL THE WARNINGS AND THE CAUTIONS INCLUDED IN THE REFERENCED PROCEDURES. CAUTION : ALWAYS OBEY THE PRECAUTIONS THAT FOLLOW TO KEEP ELECTRICAL WIRING IN A SATISFACTORY CONDITION (ELECTRICALLY AND MECHANICALLY SERVICEABLE) . WHEN YOU DO MAINTENANCE WORK, REPAIRS OR MODIFICATIONS, ALWAYS KEEP ELECTRICAL WIRING, COMPONENTS AND THE WORK AREA AS CLEAN AS POSSIBLE. TO DO THIS: - PUT PROTECTION, SUCH AS PLASTIC SHEETING, CLOTHS, ETC. AS NECESSARY ON WIRING AND COMPONENTS - REGULARLY REMOVE ALL SHAVINGS, UNWANTED MATERIAL AND OTHER CONTAMINATION. THESE PRECAUTIONS WILL DECREASE THE RISK OF CONTAMINATION AND DAMAGE TO THE ELECTRICAL WIRING INSTALLATION. IF THERE IS CONTAMINATION, REFER TO ESPM 20-55-00, CLEANING. (1) Subtask 324275-839-401-001 - Administrative Manpower Resources Skills UTILITY Write in the applicable aircraft records that you have done all the work given in this Service Bulletin.

DATE: Oct 22/09 SERVICE BULLETIN No.: A340-32-4275 REVISION No.: 00 - Oct 22/09 Page: 9 7

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# @A340 SERVICE BULLETIN
B. PREPARATION (1) Subtask 324275-941-401-001 - Job Set-up Work Zones and Access Panels Zone Access/Work location From 711 To 711 Manpower Resources Skills AIRFRAME ELECTRICAL References Aircraft Maintenance Manual (AMM) Task 12-34-24-860-802 Task 32-00-00-481-801 (a) Make sure that the safety devices are installed on the NLG (Refer to AMM Task 32-00-00-481-801). (b) Make sure that the aircraft is electrically grounded for maintenance operations (Refer to AMM Task 12-34-24-860-802). C. PROCEDURE (1) Subtask 324275-210-401-001 - Check of the NLG Serial Number Work Zones and Access Panels Zone Access/Work location From 711 To 711 Manpower Resources Manhours 0.25 Minimum number of person 1 Subtask elapsed time 0.25 Skills UTILITY (a) Find the Identification Plate on the NLG Leg assembly. (b) Check the Part Number (PN) and Serial Number (SN) of the NLG to see if it is one that is in the list that follows: - PN D23285200 - SN B2 - PN D23285101-7 - SN B58 - PN D23285101-10 - SN B75 - PN D23581100-1 - SN B124 - PN D23581100-1 - SN B159 DATE: Oct 22/09 SERVICE BULLETIN No.: A340-32-4275 REVISION No.: 00 - Oct 22/09 Page: 10 7

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# @A340 SERVICE BULLETIN
- PN D23581100-7 - SN B386 - PN D23581100-7 - SN B398 - PN D23581100-7 - SN B400 - PN D23581100-7 - SN B403 - PN 10-100101-026 - SN B29 (c) If the SN of the NLG is not one that is in the above list, contact AIRBUS before any further action. (d) If the SN of the NLG is one that is in the above list, do the worksteps that follow. (2) Subtask 324275-020-401-001 - Remove the NLG Wheels and Towing Fitting (if necessary) Work Zones and Access Panels Zone Access/Work location From 711 To 711 Manpower Resources Manhours 1.00 Minimum number of person 2 Subtask elapsed time 0.50 Skills AIRFRAME References Aircraft Maintenance Manual (AMM) Task 32-21-00-040-050 Task 32-41-12-000-801 NOTE : It will only be necessary to do the worksteps (a) and (b) or (c) that follow if the location of impact damage is unknown or if the impact damage is in the area near the towing fitting. (a) Remove the NLG wheels (Refer to AMM Task 32-41-12-000-801). (b) For aircraft that have one towing fitting, remove the NLG towing fitting (Refer to AMM Task 32-21-00-040-050). (c) For aircraft that have two towing fittings, remove the NLG forward towing fitting (Refer to AMM Task 32-21-00-040-050). (3) Subtask 324275-832-401-001 - Inspection Work Zones and Access Panels Zone Access/Work location From 711 To 711
DATE: Oct 22/09 SERVICE BULLETIN No.: A340-32-4275 REVISION No.: 00 - Oct 22/09 Page: 11 7

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# @A340 SERVICE BULLETIN

References Vendor Service Bulletin (VSB) Messier-Dowty D23581-32-061 Fig. A-UAAAA Sheet 01 - Inspection Flow Chart Fig. A-UBAAA Sheet 01 - Inspection Areas (a) Do the inspection procedures (Refer to Fig. A-UAAAA, Fig. A-UBAAA Sheet 01 and Messier-Dowty Service Bulletin No. D23581-32-061). (4) Subtask 324275-420-401-001 - Install the NLG Wheels and Towing Fitting (if necessary) Work Zones and Access Panels Zone Access/Work location From 711 To 711 Manpower Resources Manhours 1.50 Minimum number of person 2 Subtask elapsed time 1.00 Skills AIRFRAME References Aircraft Maintenance Manual (AMM) Task 32-21-00-440-050 Task 32-41-12-400-801 (a) If necessary, for aircraft with one towing fitting, install the NLG towing fitting (Refer to AMM Task 32-21-00-440-050). (b) If necessary, for aircraft with two towing fittings, install the NLG forward towing fitting (Refer to AMM Task 32-21-00-440-050). (c) If necessary, install the NLG wheels (Refer to AMM Task 32-41-12-400-801). D. TEST None E. CLOSE-UP (1) Subtask 324275-942-401-001 - Close-up Work Zones and Access Panels Zone Access/Work location From 711 To 711 Manpower Resources Skills UTILITY (a) Make sure that the work area is clean and clear of tools and other items of equipment. DATE: Oct 22/09 SERVICE BULLETIN No.: A340-32-4275 REVISION No.: 00 - Oct 22/09 Page: 12 7

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# @A340 SERVICE BULLETIN

**CONF ALL STEP 1: CLEAN THE AREAS ON THE MAIN FITTING AND/OR SLIDING TUBE

STEP 2: CARRY OUT A DETAILED VISUAL INSPECTION FOR ANY CRACKS AND ANY DAMAGE TO THE PAINT OR SURFACE PROTECTION. RECORD THE CONDITION OF THE INSPECTED PARTS

INSPECTION BEEN CARRIED OUT IN ACCORDANCE WITH THIS SB? YES

STEP 4: DID THE VISUAL INSPECTION INDICATE DAMAGE TO THE PAINT, SEALANT AROUND THE LABELS, CADMIUM

NO

SUBMIT FINDINGS TO

MESSIER−DOWTY NO

STEP 7: DOES THE MPI INSPECTION INDICATE A CRACK? YES YES TO BE INSPECTED

STEP 3: HAS INITIAL MPI

AND/OR BASE METAL? AREA BEING INSPECTED STEP 5: BEFORE NEXT FLIGHT: REMOVE PAINT, SURFACE PROTECTION COATINGS AND LABELS LOCAL TO (FIRST INSPECTION MANDATORY)

RECORD THE CONDITION OF THE

STEP 6: BEFORE NEXT FLIGHT CARRY OUT MPI INSPECTION OF THE MAIN FITTING AND/OR SLIDING TUBE. INSPECTED PARTS

FINDINGS TO MESSIER−DOWTY STEP 8: FLAP PEEN SURFACE AND RESTORE SURFACE COATINGS IN ACCORDANCE WITH M−D CMM. SUBMIT NO

REPEAT DETAILED VISUAL INSPECTION WITHIN 900 FH PART MUST BE REPLACED, CLEARLY MARKED AS SCRAP AND RETURNED TO MESSIER−DOWTY FOR INVESTIGATION. SUBMIT ALL FINDINGS TO MESSIER−DOWTY

F_SB_324275_7_AAAA_01_03 CHECK THE PN/SN OF THE NLG, IF THEY ARE NOT IN THE LIST OF APPLICABILITY GIVEN IN PARA. 3.C. (1), CONTACT AIRBUS BEFORE FURTHER ACTION.

WHICH ARE AT RISK AS SHOWN IN FIGURE A − UBAAA IS REQUIRED. IF THE AREA OF IMPACT DAMAGE IS KNOWN, ONLY THIS AREA NEEDS TO BE INSPECTED. IF IMPACT DAMAGE IS SUSPECTED BUT THE EXACT LOCATION IS UNKNOWN, AN INSPECTION OF THE AREAS OF THE MAIN FITTING AND SLIDING TUBE **NOTE:**

Figure A-UAAAA - Sheet 01 Inspection Flow Chart
DATE: Oct 22/09 SERVICE BULLETIN No.: A340-32-4275 REVISION No.: 00 - Oct 22/09 Page: 13 7

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# @A340 SERVICE BULLETIN

**CONF ALL

FLANGE TO BE FRONT 180° OF MAIN FITTING BELOW THE LOWER INSPECTED

TO BE INSPECTED

FRONT 120° OF THE LOWER END OF SLIDING TUBE

F_SB_324275_7_BAAA_01_00 Figure A-UBAAA - Sheet 01 Inspection Areas
DATE: Oct 22/09 SERVICE BULLETIN No.: A340-32-4275 REVISION No.: 00 - Oct 22/09 Page: 14 7

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# @A340 SERVICE BULLETIN REPORTING SHEET 

### TITLE: LANDING GEAR - NOSE GEAR - INSPECTION OF NOSE LANDING GEAR MAIN FITTING AND SLIDING TUBE MODIFICATION No.: None Please complete the appropriate item (A or B): A - SB WILL BE embodied YES/NO (if NO please comment) If YES, aircraft concerned (as per SB effectivity by default) and planned dates (month/year) of embodiment:

B - SB HAS BEEN embodied on aircraft: Operator comments:
From Airline: Name/Title: Signature: Date: If operational documentation is affected (see Paragraph 1.K of this SB): If information is needed prior to next normal revision or prior to SB embodiment, please indicate required service(s): Either: Modification Operational Impact (MOI), if available YES/NO Or : Intermediate revision YES/NO Important Information: This SB will only be incorporated in your maintenance and operational documentation if this sheet is returned to Airbus and signed by a duly authorised representative. With the next feasible revision, this will result in - Updating of maintenance documentation to show pre and post SB data. - Updating of maintenance and operational documentation to show post SB data after embodiment. If this SB requires previous or simultaneous accomplishment of other SBs, Airbus shall automatically include them in the manual revisions. Refer to SIL 00-037 for detailed information. Please return this completed sheet to: AIRBUS CUSTOMER SERVICES DIRECTORATE 1 Rond Point Maurice Bellonte 31707 BLAGNAC CEDEX FRANCE Attn: SDC32 Technical Data and Documentation Services FAX: (+33) 5 61 93 28 06 e-mail: sb.reporting@airbus.com or via your Resident Customer Support Office. Alternatively, SB lists via letters or fax are also accepted.

DATE: Oct 22/09 SERVICE BULLETIN No.: A340-32-4275 REVISION No.: 00 - Oct 22/09 Page: 1 7

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# @A340 SERVICE BULLETIN QUALITY PERCEPTION FORM Use this form to tell us what is your perception of the quality of this Service Bulletin. The reported data that you provide us will be used to analyse areas of difficulties and to take corrective action to further improve the quality of our Service Bulletins. We thank you for the time you have taken in completing this form. (Please rate on a scale of 1 to 4, with 4 being the highest score) - Quality rating of this SB 4 3 2 1 - Quality rating of the Accomplishment Instructions 4 3 2 1 - Quality rating of the Illustrations 4 3 2 1 - Is this SB easy to understand ? Y / N If you have had difficulties in the accomplishment of this SB please quote below the area(s) and give a short description of the issue. Planning Material Instructions X Effectivity X Kit content X Preparation X Reason X List of Materials Operator Supplied X Mod/Inspection X Manpower X Industry support X Test X References X Re-identification X Close-Up X Publication X Tooling X Illustrations Comments:

Operator: Date: Name/Title: Please return this form to: AIRBUS CUSTOMER SERVICES DIRECTORATE 1 Rond Point Maurice Bellonte 31707 BLAGNAC CEDEX FRANCE Attn : SEM4 Service Bulletins Management FAX : (33) 5 61 93 42 51 Or via your Resident Customer Support Office.

DATE: Oct 22/09 SERVICE BULLETIN No.: A340-32-4275 REVISION No.: 00 - Oct 22/09 Page: 1 7

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