OFFICIAL DIGITAL SECURE

U.S. GOVERNMENT PRINTING OFFICE | 2012 ANNUAL REPORT

-

·--

1-""" 0/1:11201'1 

..,, • ·-- ·- Q:ongressional 1Record "•oo. n~"-YI•uo• dOI "'"- I J2''c:UHGII.lSS..i(Coe.t>)$t0l'l 

House of Representatives 
GPO | OFFICIAL | DIGITAL | SECURE 

732 North Capitol Street, NW, Washington, DC 20401 

CONNECT TO US

 www.gpo.gov | http://www.facebook.com/USGPO | http://www.youtube.com/user/gpoprinter 

https://twitter.com/usgpo | http://pinterest.com/usgpo/ 

FIND GOVERNMENT INFORMATION 

http://www.fdsys.gov | http://bookstore.gpo.gov | http://govbooktalk.gpo.gov
March 15, 2013

The Honorable Joseph R. Biden

The President of the Senate

The Honorable John A. Boehner

The Speaker of the House of Representatives

Sirs:

I have the honor to transmit herewith the Annual Report of the U.S. Government Printing Office (GPO) 

for the fiscal year ending September 30, 2012. The report contains the results of an audit of GPO’s 

financial statements conducted by an independent accounting firm.

Respectfully submitted,

DAVITA VANCE-COOKS

Acting Public Printer

U. S. GOVERNMEN T P R I N T I N G O F F I C E 

Keeping America Informed I www.gpo.gov

Davita Vance-Cooks

Acting Public Printer of the United States

732 North Capitol Street, NW, Washington, DC 20401-0001 | dvancecooks@gpo.gov
A Message from the Acting Public Printer

In FY 2012, backed by a customeroriented strategic plan, we built on 

the successes of the previous year by 

continuing our program of cutting 

costs while introducing an array of 

new offerings, all designed to show 

GPO’s ongoing commitment to serving 

as the OFFICIAL, DIGITAL, SECURE 

provider of the Federal Government’s 

information needs. 

We began the year by completing 

an agency-wide employee buyout, an 

action that resulted in an 11% reduction 

in staffing and an annual savings of 

approximately $24 million. With fewer 

than 1,900 employees, GPO is now at 

its leanest staffing level in more than 

a century. This, in combination with 

other elements of our cost containment 

program, returned our overhead costs 

to 2008 levels. In 2012, we submitted 

a flat appropriations request to 

Congress for FY 2013, underscoring our 

determination to “do more with less” in 

helping the Government meet today’s 

fiscal realities.

I am pleased to report that GPO’s 

businesslike operations and its record 

of savings for the taxpayer resulted in 

the generation of $5.2 million in net 

income for FY 2012 (before posting 

the required long-term workers’ 

compensation actuarial adjustment, as 

determined by the Labor Department), 

exceeding our comparable net income 

from the year before. The agency 

posted final net income of $2.9 

million for FY 2012 after recording the 

workers’ compensation adjustment.

One of the most significant 

demonstrations of “doing more” in 

2012 was our introduction of a series 

of mobile Web applications, or apps, 

allowing the public to access the 

Government information they want and 

need from a broad range of mobile 

devices. Early in the fiscal year we 

introduced the Congressional Member 

Guide app, and we assisted the Library 

of Congress in its development of a 

Congressional Record app for the iPad. 

We then made the Budget of the U.S. 

Government available as a mobile 

app, which earned an award from the 

Center for Digital Government. With 

the Office of the Federal Register we 

produced the Presidential Documents 

app. Recently, we introduced a mobile 

app for the 2012 Plum Book, the 

popular listing of policy and supporting 

positions in the Government. 

GPO’s Federal Digital System 

(FDsys), our one-stop, no-fee Web site 

providing public access to the official 

information products of all three 

branches of the Government, continues 

to grow. Today we have more than 

800,000 individual titles accessible via 

FDsys, and we are seeing more than 

37 million documents retrieved each 

month. By the end of the year FDsys 

surpassed its 400 millionth document 

retrieval.

During the year, we configured 

the FDsys collection of House of 

Representatives bills to make it 

available in XML bulk data format 

beginning with the 113th Congress. 

This new offering joins other GPO XML

bulk data files, including the Federal 

Register and related documents of 

the executive branch. In addition to 

the files made available through bulk 

download, we continue to ensure the 

authenticity of all information provided 

on FDsys by making available digitally 

signed copies in PDF format, which 

is the official, authentic version that 

matches the printed document. 

Digital offerings now lead the way 

in our Federal Depository Library 

Program, which this year observes 

the bicentennial of its roots in the 

early days of our Republic. Now the 

Government’s longest-running public 

information access program, the FDLP 

provides efficient, equitable access to 

the official information products of the 

Congress and Federal agencies through 

our partnerships with approximately 

1,200 libraries across the Nation, 

about 3 per congressional district. 

We conducted a nationwide State 

Forecast study of the program in 2012, 

the results of which will serve as a 

blueprint for a more flexible, digital 

FDLP of the future.

In GPO’s publication and 

information sales program, we now 

offer the public information as e-books 

in a growing range of titles through 

partnerships with Google, Apple, and 

Barnes and Noble, and we provide 

The Government Printing Office (GPO) is transforming itself from a traditional inkon-paper operation to a digital information platform. While producing the official 

printed products of the Government remains an important part of our business, we 

are using technology to move away from a print-centric business model and toward a 

content-centric focus, which today serves as the foundation for an increasing variety 

of digital and secure products and services.

2 GPO 2012 ANNUAL REPORT
In fiscal year 2012, 

GPO continued our 

program of cutting 

costs while introducing 

an array of new 

offerings, all designed 

to show GPO’s ongoing 

commitment to serving 

as the Official, 

Digital, Secure

provider of the 

Federal Government’s 

information needs. 

a broad variety of e-book consulting 

expertise for Federal agencies in 

determining the most efficient and costeffective media for disseminating their 

information to the public. 

Our Security and Intelligent 

Document business unit—the source 

of U.S. passports featuring secure 

electronic components, as well as the 

sole Government provider of secure 

credentials with advanced smart card 

features—manufactured more than 10 

million passports and 800,000 credential 

cards in 2012. We also expanded card 

production capacity at our remote 

production site in Stennis, MS. Late 

in the year we were tasked by the 

Department of State with developing 

the capability to begin producing the 

next generation passport in 2015, a job 

that will require significant investment 

and training.

Highlights of GPO’s plant operations 

in 2012 included production of the 

broad variety of work required for 

the 2013 Presidential Inauguration 

as well as the high-profile 2012 

Report on Human Trafficking for the 

Department of State, along with the 

rapid turnaround work produced daily 

to support legislative operations in 

Congress and regulatory processes 

throughout the executive branch.

But the vast majority of the 

Government’s information product 

needs—nearly 75%—were produced 

in 2012 by thousands of small business 

concerns across the Nation in the 

printing and information product 

industry who work with us in one of 

the Government’s longest-standing 

partnerships with private industry.

During the year, the Joint Committee 

on Printing requested a study by the 

Government Accountability Office of 

how taxpayer savings can be increased 

by bringing more print procurement 

into this program, and we are assisting 

in this important work. 

For the first time ever, in 2012 

we participated in the Governmentwide Federal Viewpoint Survey, 

conducted by the Office of Personnel 

Management. Our participation rate of 

70% was the highest we have ever had 

for an employee survey, higher than 

the Government-wide rate of 42% and 

twice the response rate of the internal 

employee survey we conducted in 

GPO 2012 ANNUAL REPORT 3
2010. Overall, the responses to the 

2012 survey questions were much more 

positive than in GPO’s 2010 survey. 

But the results also show that we still 

have work to do in identifying and 

implementing measures to address a 

number of employee-related issues, 

including hiring and promotion 

practices.

As FY 2012 drew to a close, 

the National Academy of Public 

Administration completed its 

independent study of GPO that 

had been requested by Congress. 

The resulting report provides an 

excellent overview of the agency 

and the information policy and 

technology environments in which we 

now operate. It also offers a number 

of useful recommendations for the 

future of Government operations in 

the digital age.

A Message from the Acting Public Printer

Like previous studies 

of the GPO that 

have upheld our 

business model, the 

NAPA report states 

“in the digital age, 

GPO’s core mission 

of authenticating, 

preserving, and 

distributing Federal 

information remains 

critically important to 

American democracy.” 

4 GPO 2012 ANNUAL REPORT

Previous studies have upheld our 

business model and we are pleased 

to see that this report does so as 

well, specifically stating that “in the 

digital age, GPO’s core mission 

of authenticating, preserving, and 

distributing Federal information 

remains critically important to 

American democracy.” This view 

underscores our transformation as 

the OFFICIAL, DIGITAL, SECURE 

provider of the Federal Government’s 

information needs. Most important of 

all, it commends the dedicated and 

expert efforts of the men and women 

who work here, who daily carry out 

the work that is so vital to Keeping 

America Informed.

DAVITA VANCE-COOKS

Acting Public Printer 
GPO 2012 ANNUAL REPORT 5

Along with sales of publications in 

digital and tangible formats to the 

public, GPO supports openness 

and transparency in Government by 

providing permanent public access 

to Federal Government information 

at no charge through our Federal 

Digital System (http://www.fdsys.

gov), which today makes more than 

800,000 Federal titles available online 

from both GPO’s servers and links to 

servers in other agencies, and sees 

more than 37 million documents 

downloaded every month. GPO also 

provides public access to Government 

information through partnerships 

with approximately 1,200 libraries 

nationwide participating in the Federal 

Depository Library Program. In addition 

to GPO’s Web site, http://www.gpo.

gov, the agency communicates with 

the public routinely via Twitter twitter.

com/USGPO, YouTube http://www.

youtube.com/user/gpoprinter, and 

Facebook http://www.facebook.com/

USGPO.

GPO’s History 

GPO first opened its doors for business 

on March 4, 1861, the same day 

Abraham Lincoln was inaugurated as 

the 16th President. Its mission can be 

traced to the requirement in Article 

I, section 5 of the Constitution that 

“each House shall keep a journal of 

its proceedings and from time to time 

publish the same.”

GPO has produced the official 

version of every great American state 

paper—and an uncounted number of 

other Government publications—since 

President Lincoln’s time, including the 

Emancipation Proclamation, Social 

Security cards, Medicare and Medicaid 

information, census forms, tax forms, 

citizenship forms, military histories 

ranging from the Official Records of 

the War of the Rebellion to the latest 

accounts of our forces in Afghanistan, 

emergency documents like the ration 

cards and the “Buy Bonds” posters 

used during World War II, the Warren 

Commission Report on President 

Kennedy’s assassination, the Watergate 

transcripts, the 9/11 Commission 

Report, Presidential inaugural addresses, 

GPO is the Official, Digital, Secure resource for producing, procuring, cataloging, 

indexing, authenticating, disseminating, and preserving the official information products 

of the Federal Government. The agency is responsible for the production and distribution 

of information products for all three branches of the Government, including the official 

publications of Congress and the White House, U.S. passports for the Department of State, 

and the official publications of other Federal agencies and the courts. Total GPO employment 

today is about 1,900.

THE U.S. GOVERNMENT PRINTING OFFICE (GPO)

GPO’s mission 

can be traced to 

the requirement 

in Article I, 

section 5 of the 

Constitution that 

“each House shall 

keep a journal of 

its proceedings 

and from time to 

time publish the 

same.”
6 GPO 2012 ANNUAL REPORT

Supreme Court opinions, and the great 

acts of Congress that have shaped our 

society. All these as well as millions 

of other documents from the historic 

to the humble have been produced 

by GPO for use by Congress, Federal 

agencies, and the public. 

Technology Transformation at GPO 

GPO has continually transformed itself 

throughout its history by adapting to 

changing technologies. In the ink-onpaper era, this meant moving from 

hand-set to machine typesetting, from 

slower to high-speed presses, and 

from hand to automated bookbinding. 

These changes were significant for their 

time. Yet they pale by comparison with 

the transformation that accompanied 

GPO’s incorporation of electronic 

information technologies, which began 

50 years ago in 1962 when the Joint 

Committee on Printing directed the 

agency to develop a new system of 

computer-based composition. That 

order led to the development of GPO’s 

first electronic photocomposition 

system, which by the early 1980’s had 

supplanted machine-based hot metal 

typesetting, resulting in unprecedented 

savings in congressional and agency 

printing costs. Following the passage 

of the GPO Electronic Information 

Access Enhancement Act in 1993, 

the databases generated by GPO’s 

composition system were uploaded 

to the Internet via GPO’s first Web 

site, GPO Access. Those functions 

continue today with GPO’s Federal 

Digital System on a more complex and 

comprehensive scale.

As a result of those sweeping 

technology changes, GPO is now fundamentally different from what it was 

as recently as a generation ago. The 

agency is smaller, leaner, and equipped 

with digital production capabilities 

that are the bedrock of the information 

systems relied upon daily by Congress, 

Federal agencies, and the public to ensure open and transparent Government 

in the digital era. GPO’s technology 

transformation is continuing with the 

development of new ways of delivering Government information, including 

apps, and bulk data download files.

GPO History Exhibit

In 2012, GPO’s history exhibit—opened 

a year earlier in observance of the 

agency’s 150th anniversary—was 

refreshed and updated to feature 

machine typesetting, focusing on the 
GPO 2012 ANNUAL REPORT

7

Monotype and Linotype technologies 

that GPO used from 1904 to 1985 to 

produce the official publications of 

Congress and Federal agencies. The 

agency has on display a linotype 

machine that was used during World 

War I by General Pershing’s mobile 

headquarters in Europe to issue general 

orders, along with other machinery 

and the products they were used to 

produce. Videos enhance the display 

by explaining how Linotype and 

Monotype machines worked and the 

impact they had on the worldwide 

dissemination of information. The 

exhibit coincided with the worldwide 

release of an independent film—

Linotype: The Film—that prominently 

features the role played by this 

technology at GPO.
8 GPO 2012 ANNUAL REPORT

For the Clerk of the House, the 

Secretary of the Senate, and the 

committees of the House and the 

Senate, we produce the documents and 

publications required by the legislative 

and oversight processes of Congress, 

including the daily Congressional 

Record, bills, reports, legislative 

calendars, hearings, committee prints, 

and documents, as well as stationery, 

franked envelopes, and other materials 

such as memorials and condolence 

books, programs and invitations, phone 

books, and the other products needed 

to conduct business of Congress. 

The agency also details expert staff 

to support the information product 

requirements of House and Senate 

committees and congressional offices 

such as the House and Senate Offices 

of Legislative Counsel.

Today the activities associated with 

creating congressional information 

databases comprise the vast majority 

of the work funded by the agency’s 

annual Congressional Printing and 

Binding Appropriation. In addition 

to using these databases to produce 

printed products as required by 

Congress, GPO uploads them to the 

Internet via FDsys, and they are the 

source of the apps and other advanced 

products the agency produces for 

congressional information. GPO’s 

advanced digital authentication system, 

supported by public key infrastructure 

(PKI), is an essential component 

for assuring the digital security of 

congressional documents. 

GPO’s congressional information 

systems also form the basic building 

blocks of other information systems 

supporting Congress. The agency’s 

congressional information databases 

are provided directly to the Library 

of Congress to support its THOMAS 

system—and the new Congress.gov 

system—as well as the legislative 

information systems the Library 

makes available to House and Senate 

offices. GPO and the Library are also 

collaborating today on the digitization 

of previously printed documents, 

such as the Congressional Record, to 

make them more broadly available 

to Congress and the public; the 

development of a new process for 

updating the digital edition of the 

Constitution Annotated; and expanding 

the availability of House bill data in 

XML bulk data format.

GPO Cuts the Cost 

of Congressional Work

The use of electronic information 

technologies by GPO has been a 

principal contributor to lowering 

the cost, in real economic terms, of 

congressional information products.

In FY 1980—as the agency began 

replacing machine-based hot 

metal typesetting with electronic 

photocomposition—the annual 

Congressional Printing and Binding 

Appropriation was $91.6 million, the 

equivalent in today’s dollars of $255.9 

million. By comparison, approved 

funding for the FY 2012 Congressional 

Printing and Binding Appropriation 

was $90.6 million, a reduction of nearly 

66% in constant dollar terms.

Productivity increases resulting 

from technology have enabled GPO 

to make substantial reductions in 

staffing requirements while continuing 

to improve services to Congress.

In 1980, total GPO employment was 

approximately 6,450. Today, the agency 

has about 1,900 employees on board, 

representing a reduction of 4,550, or 

more than 70%. Today’s is the smallest 

workforce at GPO of any time in the 

past century, yet output for Congress 

has expanded to include both print 

and multiple digital formats, with 

vastly superior ability to reach a larger 

portion of the public than ever before. 

Congressional Apps

In 2012, GPO introduced its first app, 

the Mobile Member Guide, which 

provides the public with quick, easy 

access to information on Members of 

the 112th Congress. The app features 

official biographical information for 

GPO and Congress

Information is the lifeblood of the congressional process. Bills, amendments, resolutions, 

hearings, committee reports, committee prints, and the record of floor proceedings—all 

these are essential to the conduct of legislative business on Capitol Hill. Without them, 

congressional business would grind to a halt. To produce congressional products under the 

close guidance and control of the House and Senate is why GPO was originally established, 

and this work continues as the agency’s primary mission. GPO’s Official Journals of 

Government business unit is the principal liaison between the agency and Congress for 

congressional information products.
GPO 2012 ANNUAL REPORT 9

Members of the House and Senate, 

contact information for their offices in 

Washington, DC, and home districts, 

counties and zip codes that each 

House Member represents, and links 

to House Members’ and Senators’ Web 

sites. Other features included Member 

profiles with their picture, party 

affiliation, hometown, home state, and 

information on their length of service. 

The Mobile Member Guide allowed 

users to browse for Members of 

Congress by last name, state, chamber, 

or party.

GPO also collaborated with the 

Library of Congress (LOC) for the 

creation of an iPad app for the 

daily Congressional Record. The 

app was requested by the House of 

Representatives’ Committee on House 

Administration. GPO provided LOC 

with Congressional Record files in 

both text and PDF formats along with 

associated metadata, which LOC used 

in developing the app.

Late in the year, GPO made 

United States Policy and Supporting 

Positions—or the Plum Book, as it 

is popularly known—available in 

print, online, and for the first time 

as an app. Published by the House 

Oversight and Government Reform 

Committee and the Senate Committee 

on Governmental Affairs alternately 

after each Presidential election since 

1952, the Plum Book is used to 

identify Presidential appointed and 

other positions within the Federal 

Government. The current edition lists 

more than 8,000 Federal civil service 

leadership and support positions in 

the executive and legislative branches 

that may be subject to appointment. 

GPO’s Plum Book app allows users 

to view the publication in an easy 

to use mobile format and search the 

publication by agency, position title, 

location, appointment type, pay plan 

and level, tenure and term expiration, 

and vacancy.

XML Bulk Data Download 

At the direction of the House 

Appropriations Committee, and in 

support of the task force on bulk data 

established by House Report 112-511, 

GPO has begun making House bills in 

XML format available through GPO’s 

FDsys Bulk Data repository, beginning 

with the 113th Congress. The new 

offering joins other GPO XML bulk 

data files made available to the public, 

including the Federal Register, Code 

of Federal Regulations, and related 

documents of the executive branch.

Making Government information 

available in XML permits data to be 

reused and repurposed not only for 

print output but for conversion into 

ebooks, mobile web applications, 

and other forms of content delivery, 

including data mashups and other 

analytical tools by third party providers, 

which contributes to openness and 

transparency in Government. For users 

for whom access to the authenticated 

versions of congressional and other 

GPO not only 

uses congressional 

information databases 

to produce printed 

products but uploads 

the data to FDsys. 

The data is also 

used to produce 

apps and other 

advanced products 

for congressional 

information. 
10 GPO 2012 ANNUAL REPORT

Government publications is critically 

important, GPO makes available 

digitally-signed files in PDF format that 

match the official printed document.

GPO is currently working with the 

Library of Congress to make additional 

information available in XML bulk data 

format.

Inaugural Work 

GPO started production in 2012 on the 

requirements for the 2013 Presidential 

Inauguration, under the direction of 

the Joint Congressional Committee on 

Inaugural Ceremonies. The agency 

designed and produced approximately 

80 different products for the event, 

including invitations, tickets, signs, 

pins, and other items that supported 

the organization and conduct of the 

inaugural ceremonies, including the 

production of secure credentials for the 

event.

Plant Operations 

GPO’s Plant Operations business unit, 

which is primarily responsible for 

congressional products (as well as the 

daily Federal Register and associated 

products), attained the IDEAlliance 

Master Printer certification in 2012 for 

demonstrating the ability to comply 

with G7’s proof-to-print process 

and complying with international 

standards that are used industry-wide. 

Plant operations also received the 

certification of Graphic Arts Industry 

Color Viewing Standard. These new 

certifications complement plant 

operations’ institutional membership 

with the Library Binding Institute, 

which focuses on high quality 

production for bookbinding and 

adherence to library binding standards. 

During the year, progress continued 

on the development of the plant’s new 

XML-based composition system. 
The FY 2013 Budget 

app provides users 

with access to the 

text and images of 

the FY 2013 budget 

package, including the 

Budget Message of the 

President, information 

on the President’s 

priorities, and budget 

overviews organized 

by agency. 

GPO’s digital systems support 

key Federal agency publications, 

including the annual Budget of the U.S. 

Government and, most importantly, 

the Federal Register and associated 

products, which the agency also 

produces. As it does for congressional 

documents, GPO’s advanced digital 

authentication system, supported by 

PKI, assures the digital security of 

agency documents.

GPO’s Official Journals of 

Government business unit acts as 

the liaison between the Office of the 

Federal Register and the agency, while 

the Plant Operations business unit 

provides in-plant production services 

for these requirements. The agency’s 

Customer Services business unit 

maintains liaison with Federal agencies 

and arranges for the production of 

their requirements through either Plant 

Operations or contracting out to the 

private sector printing and information 

product industry.

Apps for Federal Agencies 

In 2012, GPO made the Budget of the 

U.S. Government available for the first 

time as a mobile app. The FY 2013 

Budget app provides users with access 

to the text and images of the FY 2013 

budget package, including the Budget 

Message of the President, information 

on the President’s priorities, and budget 

overviews organized by agency. It 

also provides links to FDsys where 

summary tables and additional books 

of the Budget, including the Analytical 

Perspectives, Appendix, and Historical 

Tables are available. The FY 2013 

Budget app had more than 53,000 visits 

in the first 24 hours. GPO was honored 

for the development of the app by 

the Center for Digital Government, 

receiving a Digital Government 

Achievement Award which recognized 

outstanding websites and applications 

developed by Federal, state, and local 

Government agencies. In addition to 

the app, the agency made the Budget 

of the U.S. Government available on 

FDsys, on a CD-ROM, and in print.

GPO worked with the Office of the 

Federal Register (OFR) of the National 

GPO and Federal Agencies

Federal agencies are major producers of information in the 

United States, and access to Government information is 

vital to our economy and society. The business and financial 

communities, agricultural workers, scientists and engineers, 

first responders, students, teachers, health care workers—

these and a wide range of professions rely every day on 

information generated by Federal agencies with a diverse 

range of missions. So, too, do Federal agencies and the 

public rely on a growing variety of secure credentials issued 

by Federal agencies, from travelers holding U.S. passports 

to frequent U.S. border crossers, Medicare beneficiaries in 

Puerto Rico, and other users. 

GPO 2012 ANNUAL REPORT 11
12 GPO 2012 ANNUAL REPORT

Archives and Records Administration 

in 2012 to develop an app based on 

the Daily Compilation of Presidential 

Documents, which is featured on 

FDsys. The app is part of both 

agencies’ efforts to support the White 

House’s digital strategy for the Federal 

Government by ensuring the American 

people have access to Government 

information on any device. The 

Presidential Documents app includes 

the President’s executive orders, 

speeches, statements, communications 

to Congress and Federal agencies, 

approved acts, nominations 

submitted to the Senate, White House 

announcements, and White House 

press releases. It has user-friendly 

search capabilities allowing users to 

access content about the President by 

searching by date, category, subject, or 

location, which includes a map feature. 

This is the first time GPO has enabled 

an app with a geolocation feature 

providing users with access to the most 

recent content near their location.

2012 Trafficking in Persons Report 

GPO’s plant produced the 2012 

Trafficking in Persons Report for the 

Department of State (DOS). Acting 

Public Printer Davita Vance-Cooks 

and some GPO employees attended 

a reception at DOS and presented 

Secretary of State Hillary Clinton with a 

bound copy of the report.

Passports and Secure Credentials

One of GPO’s principal products is the 

U.S. passport, which the agency has 

produced for the Department of State 

since 1926. At one time no more than a 

conventionally printed document, since 

2005 passports have incorporated a 

digital chip and antenna array capable 

of carrying biometric identification 

data, which with other security printing 

features has transformed this document 

into the most secure identification 

credential obtainable. GPO has 

also developed a line of secure 

identification smart cards to support 

the credentialing requirements of 

Federal agencies. The agency’s secure 

credential unit has been certified as 

the only government-to-government 

provider of credentials meeting the 

requirements of Homeland Security 

Presidential Directive 12 (HSPD-12).

Both passports and smart cards are 

handled by the agency’s Security and 

Intelligent Documents business unit.

In 2012, GPO achieved the 

milestone of producing the 75 millionth 

electronic passport. GPO produces 

the passport at the agency’s secure 

production facilities in Washington, 

DC, and remotely at the Stennis 

Space Center in MS. Both of these 

facilities are ISO 9001-certified, 

signifying they operate world-class 

production capabilities consistent with 

internationally-recognized standards. 

Also in 2012, GPO awarded two 

contracts for the covers of the U.S. 

passport following a competitive 

procurement process. As part of the 

process, companies had to meet the 

international standards established by 

the United Nations’ International Civil 

Aviation Organization. A prominent 

feature of the new contracts is their 

inclusion of U.S.-based sources. The 

contracts are for up to five years. At the 

end of the year, the agency received 

direction from the Department of 

State to proceed with the necessary 

investment in equipment and 

infrastructure to begin producing the 

next generation passport in 2015. 

GPO also works with many Federal 

agencies to produce secure credentials. 

The agency produced a special events 
GPO 2012 ANNUAL REPORT 13

credential for the Federal Bureau of 

Investigation to be used by public 

safety and security personnel at Super 

Bowl XLVI in Indianapolis, IN. Another 

card introduced in 2012 was the 

Global Entry Card for the Department 

of Homeland Security’s Trusted 

Traveler Program, to expedite customs 

processing for Americans returning 

from abroad. GPO also produces 

other border crossing cards for the 

DHS, Medicare cards for Puerto Rico, 

cards for the D.C. Government, and 

identification cards for DHS that comply 

with HSPD-12 standards. During the 

year, the agency was approved by the 

Joint Committee on Printing to expand 

card production operations to its 

remote facility in Stennis, MS. This new 

production capability will be brought 

online in 2013.

GPO in Partnership with Industry 

Other than congressional and 

inherently governmental work 

such as the Federal Register, the 

Budget, and secure and intelligent 

documents, GPO produces virtually 

all other Federal agency information 

product requirements via contracts 

in partnership with the private sector 

printing and information product 

industry. Excluding security and 

intelligent documents, the agency’s 

Customer Services business unit 

operation contracts out approximately 

75% of all work sent to the agency 

for production—currently amounting 

to more than $340 million annually—

from Washington, DC, as well as from 

15 regional offices around the United 

States.

This system is one of the 

Government’s longest running and 

most successful programs of utilizing 

the private sector, which is represented 

by more than 16,000 individual firms 

registered to do business with GPO, 

the vast majority of whom are small 

businesses averaging 20 employees 

per firm. Contracts are awarded on 

a purely competitive basis; there 

are no set-asides or preferences in 

contracting other than what is specified 

in law and regulation, including a 

requirement for Buy American. This 

partnership provides great economic 

opportunity for the private sector.

During the year, the Joint Committee 

on Printing requested the Government 

Accountability Office to review 

opportunities to expand the volume 

of Federal agency printing work 

contracted out to the private sector. 

GPO is participating in this study.

GPO produced a special 

events credential for 

the Federal Bureau of 

Investigation to be used by 

public safety and security 

personnel at Super Bowl XLVI 

in Indianapolis, IN. Another 

card introduced in 2012 was 

the Global Entry Card for the 

Department of Homeland 

Security’s Trusted Traveler 

Program, to expedite customs 

processing for Americans 

returning from abroad. 
14 GPO 2012 ANNUAL REPORT

Federal Depository Library Program 

A key mechanism for this purpose is 

the Federal Depository Library Program 

(FDLP), whose legislative antecedents 

date to 1813. Across those years, 

depository libraries have served as 

critical links between “We the People” 

and the information made available by 

Federal Government. GPO provides 

the libraries with information products 

in digital and, in some cases, tangible 

formats, and the libraries in turn make 

these available to the public at no 

charge while providing additional 

help and assistance to depository 

library users. The program today 

serves millions of Americans through a 

network of approximately 1,200 public, 

academic, law, and other libraries 

located across the Nation, averaging 

nearly 3 per congressional district.

The FDLP is supported by a 

cataloging and indexing unit within 

GPO, in accordance with requirements 

established by the U.S. Code. An 

associated program operated by GPO 

is in fulfillment of an international 

treaty. Under it, the agency distributes 

certain Federal publications to other 

governments abroad as designated 

by the Library of Congress. In return, 

they send the Library their official 

publications, which the Library then 

makes available for the use of Congress 

and the public. The FDLP is managed 

by GPO’s Library Services and Content 

Management business unit.

In 2012, Federal depository libraries 

connected their patrons to a historic 

document commemorating the 100th 

anniversary of the sinking of the 

Titanic in April. Libraries provided 

access to the Senate hearing report that 

investigated the sinking of the Titanic 

and other relevant documents that are 

part of their library collections.

A major FDLP effort during the year 

was the State Forecasting Project, a 

collaborative research project between 

GPO and depository libraries, which 

surveyed all depository libraries to 

assess the current conditions of the 

program. Primary issues identified in 

the survey included budget constraints, 

use of physical space, staffing, and 

collection scope changes. GPO received 

responses from 802 depository libraries 

representing all 50 states, DC, American 

Somoa, Guam, and the U.S. Virgin 

Islands. Results from this initiative will 

be used as a blueprint for developing a 

new national plan for the future of the 

FDLP in the digital age.

During the year, the agency’s Library 

Services and Content Management 

business unit started using an 

eLearning tool, allowing GPO to 

conduct virtual training and host virtual 

meetings with members of the FDLP 

nationwide. In turn, libraries across the 

country can improve their assistance 

to the public in using FDsys to access 

Government information. This tool also 

allows GPO to customize training for 

specific audiences, record the training 

for future use, and enhance training 

with online discussions.

Federal Digital System (FDsys)

A major component of the FDLP 

is FDsys, which now provides the 

majority of congressional and Federal 

agency content to the program for 

public access. This system has reduced 

the cost of providing public access to 

Government information significantly 

when compared with print, while 

expanding public access dramatically 

through the Internet. The system is 

managed by GPO’s Programs, Strategy, 

and Technology business unit.

In 2012, GPO took offline its first 

Web presence, GPO Access, launched 

originally in 1994, and as a result public 

utilization of FDsys has increased 

substantially, growing to more than 400 

million document retrievals by the end 

of the fiscal year. Currently, the system 

provides access to more than 800,000 

individual titles from all three branches 

of the Government, the only system of 

its kind in operation today. 

GPO is continually adding 

collections to FDsys to provide 

increased public access to Government 

information. In 2012, the agency 

had the opportunity to make audio 

content available for the first time 

on FDsys. The National Archives and 

Records Administration turned to GPO 

to host the audio tape recordings of 

communications between the White 

House and Air Force One following 

GPO and Open, Transparent Government

Producing and distributing the official publications and 

information products of the Federal Government fulfills an 

informing role originally envisioned by the Founders, both in 

the Constitution and when James Madison later said:

A popular Government without popular information, or 

the means of acquiring it, is but a Prologue to a Farce 

or a Tragedy, or perhaps both. Knowledge will forever 

govern ignorance, and a people who mean to be their 

own Governors, must arm themselves with the power 

which knowledge gives.
GPO 2012 ANNUAL REPORT 15

the assassination of President John F. 

Kennedy on November 22, 1963. As a 

result of hosting the audio recordings, 

FDsys achieved a record number of 

visits to the site over a five-day period.

The number of Federal courts 

participating in GPO’s pilot project with 

the Administrative Office of the U.S. 

Courts to make Federal court opinions 

available to the public via FDsys 

increased from 3 in 2011 to 29 in 2012. 

The collection now contains nearly 

600,000 opinions and had more than 

40 million downloads in 2012, making 

it the fourth most popular collection 

on FDsys. At the end of the year, GPO 

received approval from the Judicial 

Conference of the United States to 

make opinions available from all of the 

remaining Federal courts. 

During the year, development was 

completed to provide access to a finer 

level of granularity for the digitized 

U.S. Statutes at Large 1951-2000 

collection made available via FDsys, a 

joint project of the Library of Congress 

and GPO to make more historical 

publications available digitally. The 

additional level of granularity will allow 

for enhanced search and access to this 

collection. This enhancement will be 

available to the public in early 2013.

An FDsys application programming 

interface (API) was developed in 2012 

that provides services for developers 

and webmasters to programmatically 

access content and metadata on FDsys 

in a predictable way. A Link Service was 

made available that enables embedded 

links to be created to content and 

metadata from 13 FDsys collections.

The capability to accept and display 

XML for the FDsys Congressional 

Reports collection, and to prepare 

reports in this format, was enabled 

in 2012. This will provide access to 

congressional reports developed in 

XML in addition to the PDF and text 

(ASCII) formats that are currently 

available. GPO has already enabled this 

capability for the Congressional Bills 

collection, which is made available in 

text, PDF, and XML formats.

Finally, the capability for content 

to be ingested into FDsys in bulk and 

without the need for development 

resources was enabled in 2012. This 

feature streamlines the process for 

submitted content and metadata to be 

ingested by the system and available 

based on a set of standard guidelines. 

The feature supports efforts to increase 

the amount of content in FDsys by 

making it quicker and easier for 

content owners to have their content 

available through FDsys. Content from 

the Department of the Treasury was the 

first to be ingested into FDsys through 

this streamlined standard submission 

feature.

... public utilization of 

FDsys has increased 

substantially, growing to 

more than 400 million 

document retrievals by 

the end of the fiscal 

year. Currently, the 

system provides access 

to more than 800,000 

individual titles from all 

three branches of the 

Government, the only 

system of its kind in 

operation today. 
16 GPO 2012 ANNUAL REPORT

GPO Achieves Savings 

in Information Dissemination

In FY 1995, the year that GPO’s 

provision of online access to 

Government documents via the 

Internet debuted, the cost of printing 

and distributing millions of copies 

of printed publications to Federal 

depository libraries nationwide was 

$17.6 million, the equivalent of nearly 

$26 million in constant dollars. For 

FY 2012, GPO funded that function 

at $9.7 million, a reduction of more 

than 62% in real economic terms.

Along with occasional appropriations 

to GPO’s Revolving Fund and related 

funding, GPO has used the savings 

from reduced printing and distribution 

costs to pay for the establishment and 

operation of its online information 

dissemination programs, first through 

GPO Access (1994-2009) and then 

through FDsys. This effort has achieved 

significant savings for the taxpayers 

while exponentially expanding public 

access to Government information.

Publication and 

Information Sales Program 

Along with the FDLP and FDsys, which 

are no-fee public access programs, 

GPO provides public access to the 

wealth of official Federal information 

through public sales featuring 

secure ordering through an online 

bookstore for GPO sales publications, 

a brick-and-mortar bookstore at GPO 

headquarters in Washington, DC, and 

partnerships with the private sector to 

offer Federal publications as ebooks.

This program is managed by GPO’s 

Publications and Information Sales 

business unit. 

GPO’s presence in the ebook 

market continues to grow. The agency 

entered into agreements in 2012 with 

Barnes & Noble and Apple to make 

popular Government titles such as the 

Public Papers of the President-Barack 

Obama, the Financial Crisis Inquiry 

Report, and Ponzimonium: How 

Scam Artists are Ripping Off America 

available as ebooks. The agency 

now has agreements with Apple, 

Google’s eBookstore, Barnes & Noble, 

OverDrive, Ingram, Zinio, and other 

online vendors to sell Federal ebooks 

and magazines.

Reimbursable Distribution Program 

The Publications and Information Sales 

business unit also operates information 

distribution programs for other 

Federal agencies on a reimbursable 

basis, including the General Services 

Administration (GSA) Consumer 

Information Center publications.

The agency works with GSA to 

process and distribute orders for 

consumer publications through GPO’s 

Congressman Frank Evans Document 

Distribution Center in Pueblo, CO. 

Since it first opened in 1971, this facility 

has distributed approximately one 

billion publications worldwide. In 2012, 

the American Customer Satisfaction 

Index (ACSI), which measures 

customer satisfaction with Federal 

agencies, gave the Pueblo facility an 

overall customer satisfaction score of 

84 points with complaints at only one 

percent. The ACSI surveyed customers 

on their satisfaction with catalog, Web 

site, phone, and order processing. 

This high customer satisfaction score 

builds upon the Pueblo distribution 

center’s reputation for excellent 

customer service and high scores from 

previously-conducted surveys.

GPO and Social Media 

GPO has embraced social media. 

The agency uses Facebook, Twitter, 

YouTube, and a book blog to share 

information about achievements, 

news, and events, and to promote 

specific publications and products. 

GPO has 2,000 likes on Facebook, 

4,300 followers on Twitter, and 64,000 

views across nearly 50 videos on 

YouTube. The book blog, Government 

Book Talk, focuses on increasing the 

awareness of new and classic Federal 

publications through reviews and 

discussions. Late in the fiscal year, GPO 

added a Pinterest account, which to 

date has been pinned more than 100 

times.

In 2012, the American 

Customer Satisfaction 

Index (ACSI), which 

measures customer 

satisfaction with 

Federal agencies, gave 

GPO’s Pueblo facility 

an overall customer 

satisfaction score 

of 84 points with 

complaints at only 

one percent.
GPO 2012 ANNUAL REPORT 17

GPO Finances

The Revolving Fund functions as 

GPO’s checking account with the 

U.S. Treasury. GPO pays its expenses 

from this account either with a check 

or electronic transfer. The Fund 

is reimbursed when the Treasury 

Department transfers money from 

agency appropriations accounts to the 

Revolving Fund when agencies pay 

GPO invoices. This procedure also 

applies to the payment of transfers 

from the Congressional Printing and 

Binding and Salaries and Expenses 

Appropriations, and to deposits of 

funds collected from sales to the 

public.

GPO maintains a cash balance in 

the Revolving Fund that is used to 

pay all expenses. The cash balance 

fluctuates daily as payments are 

received from agency reimbursements, 

customer payments, and transfers from 

GPO appropriations.

Appropriated Funds

GPO’s Congressional Printing and 

Binding Appropriation is used to 

reimburse the Revolving Fund for costs 

incurred in performing congressional 

work. The Salaries and Expenses 

Appropriation of the Superintendent 

of Documents is used to pay for 

costs associated with depository 

distribution, cataloging and indexing, 

statutory distribution, and international 

exchange distribution. Occasionally, 

appropriations are made to the 

Revolving Fund for specified purposes, 

to remain available until expended. 

The reimbursements from these 

appropriations are included in GPO’s 

total revenue.

Unlike most appropriations 

to other Federal agencies, GPO’s 

appropriations are generally for 

work that the agency itself does not 

control. The Congressional Printing 

and Binding Appropriation in effect 

is an appropriation by Congress to 

cover the costs of its own printing. 

The appropriation is made to GPO 

to relieve Congress of the burden 

of maintaining detailed accounting 

records for all the printing ordered 

from GPO both by law and by other 

congressional requisitions, as well as 

the responsibility for estimating the 

anticipated volume of congressional 

printing that is used as the basis for the 

appropriation.

Congress plays a major role in 

controlling the rate of spending 

of the Congressional Printing and 

Binding Appropriation. GPO can 

transfer funds from the appropriation 

to the Revolving Fund only when 

it performs congressional printing. 

The appropriation is not available for 

expenditure for any purposes other 

than congressional printing. While GPO 

does its best to estimate the volume 

of congressional printing in any given 

year, that volume can change due to 

circumstances beyond GPO’s control. 

GPO can affect the rate of spending 

under this appropriation by ensuring 

the efficiency of its operations.

 If congressional requisitions fall 

short of GPO’s estimate, there will be a 

balance remaining in the Congressional 

Printing and Binding Appropriation 

at the end of the year. If Congress’s 

requirements exceed GPO’s estimate, 

GPO will continue to fulfill them, and 

Congress will in effect spend more 

than it appropriated. As a result, there 

will be a shortfall in the appropriation 

for which GPO would need additional 

funding in a subsequent year. The 

shortfall would be paid out of available 

money—retained earnings—in the 

Revolving Fund that otherwise would 

be used for investment in new plant 

and equipment. When shortfalls occur, 

Congress subsequently repays GPO for 

the excess cost of its printing to restore 

money to the Revolving Fund.

Like the Congressional Printing and 

Binding Appropriation, the Salaries and 

Expenses Appropriation is available 

only for specific programs: depository 

distribution, cataloging and indexing, 

statutory distribution, and international 

exchange. The publishing activities 

of the Government determine the 

workload handled by these programs, 

Unlike most Federal agencies, GPO operates like a business, providing products and services 

for Congress, Federal agencies, and the public and receiving payment in return. All GPO 

activities are financed through a business-like Revolving Fund, established by section 309 

of Title 44, U.S.C. The Fund is used to pay all of GPO’s costs in performing congressional 

and agency printing, printing procurement, and distribution activities. It is reimbursed from 

payments from customer agencies, sales to the public, and transfers from GPO’s two annual 

appropriations, the Congressional Printing and Binding Appropriation and the Salaries and 

Expenses Appropriation of the Superintendent of Documents.
18 GPO 2012 ANNUAL REPORT

not GPO. However, GPO can affect 

the level of funding by ensuring 

the efficiency of its information 

dissemination operations.

For FY 2012, GPO received 

total appropriations of $126.2 

million, including $90.7 million for 

Congressional Printing and Binding, 

$35 million for the Salaries and 

Expenses of the Superintendent 

of Documents, and $500,000 in 

appropriations to the Revolving 

Fund for information technology and 

facilities repairs. In early FY 2012, 

the agency requested a flat budget of 

$126.2 million for FY 2013, but with 

the funds distributed differently: $83.6 

million for Congressional Printing and 

Binding, $34.7 million for the Salaries 

and Expenses of the Superintendent 

of Documents, and $7.8 million in 

appropriations to the Revolving 

Fund for information technology and 

facilities repairs. However, funding 

for FY 2013 has been provided by 

continuing resolution.

Retained Earnings

Under GPO’s system of accrual 

accounting, annual earnings generated 

since the inception of the Revolving 

Fund have been accumulated 

as retained earnings. Retained 

earnings make it possible for GPO 

to fund a significant amount of 

technology modernization. However, 

appropriations for essential investments 

in technology and plant upgrades are 

also requested annually.

FY 2012 Financial Results

For FY 2012, revenue totaled $713.8 

million, and the total operating 

expenses charged against GPO’s 

budget were $708.6 million, excluding 

Other Operating Expense. The largest 

single component of GPO’s annual 

expenses was a pass-through cost for 

procured printing. In FY 2012, the cost 

of procured printing totaled $314.2 

million, or about 44% of total expenses. 

The second largest component was 

personnel compensation and benefits. 

These totaled $207.0 million in FY 

2012, or about 29% of all expenses. 

Other Operating Expense was a $2.4 

million adjustment to increase GPO’s 

long-term workers’ compensation 

liability, as determined by the 

Department of Labor.

Revenues from charges against 

funds appropriated by Congress 

provided $114.5 million (including 

funds from the Congressional 

Printing and Binding and Salaries and 

Expenses appropriations, along with 

appropriations to the Revolving Fund; 

since these funds are without fiscal 

year limitation, additional charges may 

be placed for work obligated in FY 

2012 but billed in a subsequent year), 

or about 16% of total revenue. All 

other GPO activities, including in-plant 

printing (which includes the production 

of passports), procured printing, sales 

of publications, agency distribution 

services, and all administrative support 

functions, were financed through the 

Revolving Fund by revenues generated 

by payments from agencies and sales 

to the public.

As a result, GPO realized net 

income of $5.2 million for the year, 

before Other Operating Expense, 

and net income of $2.9 million after. 

GPO’s financial statements are audited 

annually by an independent third party 

contracted for by the agency’s Office of 

Inspector General, and GPO routinely 

receives an unqualified, or “clean” 

opinion.
2012 U.S. Government Printing Office Financial Statements

The following summary tables are excerpts from the full audited consolidated financial statements and are not intended 

to substitute for the full audited financial statements presented at http://www.gpo.gov/pdfs/congressional/archives/2012 

AnnualReport.pdf.

For fiscal year 2012 (October 1, 2011 - September 30, 2012) the GPO received a clean audit opinion on its 

consolidated financial statements from KPMG LLP.

For the ninth consecutive year, GPO achieved positive financial results before other operating expenses. Net income 

before other operating expenses was $5.2 million in fiscal 2012 compared to net income before other operating expenses 

of $2.9 million in fiscal 2011. In fiscal 2012, both operating revenue and operating expenses decreased from fiscal 2011. 

Operating revenue was down $107.3 million, or 13.1 percent (to $713.8 million from $821.1 million), while operating 

expenses dropped $109.6 million, or 13.4 percent (to $708.6 million from $818.2 million). The decrease in revenue and 

expenses was primarily due to a drop in activity within the Customer Services business unit combined with a decline 

in U.S. passport production volumes in the Security and Intelligent Documents (SID) business unit to about 10 million 

passports in fiscal 2012 from 13.2 million units in fiscal 2011.

Other operating expenses in 2012 included a charge of $2.4 million for an increase to the Agency’s future workers’ 

compensation liability. The long-term worker’s compensation charge is required to record the adjustment to the 

actuarially determined liability at September 30, 2012. Inclusive of other operating expenses, GPO had a net income of 

$2.9 million in fiscal 2012 compared to a net income of $5.6 million in fiscal 2011. 

Operations provided approximately $101 million in cash in fiscal 2012 as compared to $46.4 million in cash in 

fiscal 2011. The GPO invested $18.7 million on capital items in fiscal 2012 as compared to $12.7 million in fiscal 2011. 

Summary Statements of Cash Flows (in thousands) 2012 2011

Cash Flows from Operating Activities

Net Income $ 2,858 $ 5,637

Provided by operating activities:

Depreciation and other 21,463 21,499 

Decrease in assets 30,066 202 

Increase in liabilities 44,070 21,799

Workers’ compensation liability 2,380 (2,740)

Total adjustments 97,979 40,760 

Net cash provided by Operating Activities $ 100,837 46,397

Cash flows (used in) Investing Activities (18,655) (12,667)

Cash flows provided by Financing Activities 11,571 12,959

Net Increase in Cash Balance $ 93,753 $ 46,689

Summary of Revenues, Expenses, and Net Income (in thousands) 2012 2011

Operating Revenues $ 713,831 $ 821,109

Operating Expenses 708,593 818,212

 Net Income before other operating expenses 5,238 2,897

Other Operating Expenses

(Increase) Decrease in workers’ compensation liability (2,380) 2,740

Net Income $ 2,858 $ 5,637

GPO 2012 ANNUAL REPORT 19
20 GPO 2012 ANNUAL REPORT

Summary Balance Sheets (in thousands) 2012 2011

Assets

Current Assets

Fund balance with Treasury $ 480,607 $ 386,854 

Accounts receivable, net 141,176 172,271 

Inventory, net 31,891 31,919 

Prepaid expenses 1,156 99

Total current assets $ 654,830 591,143 

General property, plant and equipment, net 100,473 103,261

Total Assets $ 755,303 $ 694,404

Liabilities and Net Position

Current Liabilities

Accounts payable and accrued expenses $ 109,188 $ 120,957 

Deferred revenues 200,429 143,144

Accrued annual leave 9,417 10,843 

Total current liabilities $ 319,034 274,944 

Other Liabilities

Workers’ compensation liability 70,524 68,144

Total Liabilities $ 389,558 $ 343,088

Net position

Cumulative results of operations

Retained earnings $ 168,146 $ 165,288

Invested capital 92,879 92,879

Unexpended appropriations 104,720 93,149

Total Net Position 365,745 351,316

Total Liabilities and Net Position $ 755,303 $ 694,404

The GPO’s Balance Sheet continued to strengthen as a result of positive operating performance. Working capital 

increased by $19.6 million, to $335.8 million in fiscal 2012 from $316.2 million in fiscal 2011, and total current assets 

increased by $63.7 million, to approximately $654.8 million in fiscal 2012 from $591.1 million in fiscal 2011. 

Total assets grew by $60.9 million to $755.3 million in 2012 from $694.4 million in 2011. Cash increased to $480.6 

million in fiscal 2012 from $386.9 million in fiscal 2011, due primarily to a decrease in accounts receivable in combination 

with an increase in customer deposit collections. Also contributing to the increase in cash in fiscal 2012 was an increase 

of $11.6 million in unexpended appropriations from fiscal 2011. 

GPO ended fiscal 2012 with retained earnings of $168.1 million, compared to $165.3 million at the end of fiscal 2011.
Printed copies of GPO’s Annual Report for Fiscal Year 2012 were produced in our Digital Print Center 

on a high-speed digital color duplicating system using 80-lb. paper for the cover and text that is 

Forest Stewardship Council (FSC)-certified and Elemental Chlorine Free (ECF). 

The Report is also available online at http://www.gpo.gov/pdfs/congressional/archives/2012_AnnualReport.pdf.
U.S. GOVERNMENT PRINTING OFFICE

732 North Capitol Street, NW, Washington, DC 20401

www.gpo.gov | Keeping America Informed | www.fdsys.gov