8758 Federal Register / Vol. 76, No. 31 / Tuesday, February 15, 2011 / Notices 

NOTIFICATION PROCEDURE: 

Individuals seeking notification of 

and access to any record contained in 

this system of records, or seeking to 

contest its content, may submit a 

request in writing to the headquarters or 

component FOIA Officer, whose contact 

information can be found at http:// 

www.dhs.gov/foia under ‘‘contacts.’’ If 

an individual believes more than one 

component maintains Privacy Act 

records concerning him or her the 

individual may submit the request to 

the Chief Privacy Officer and Chief 

Freedom of Information Act Officer, 

Department of Homeland Security, 245 

Murray Drive, SW., Building 410, 

STOP–0655, Washington, DC 20528. 

When seeking records about yourself 

from this system of records or any other 

Departmental system of records your 

request must conform with the Privacy 

Act regulations set forth in 6 CFR part 

5. You must first verify your identity, 

meaning that you must provide your full 

name, current address and date and 

place of birth. You must sign your 

request, and your signature must either 

be notarized or submitted under 28 

U.S.C. 1746, a law that permits 

statements to be made under penalty of 

perjury as a substitute for notarization. 

While no specific form is required, you 

may obtain forms for this purpose from 

the Chief Privacy Officer and Chief 

Freedom of Information Act Officer, 

http://www.dhs.gov or 1–866–431–0486. 

In addition you should provide the 

following: 

• An explanation of why you believe 

the Department would have information 

on you; 

• Identify which component(s) of the 

Department you believe may have the 

information about you; 

• Specify when you believe the 

records would have been created; 

• Provide any other information that 

will help the FOIA staff determine 

which DHS component agency may 

have responsive records; and 

• If your request is seeking records 

pertaining to another living individual, 

you must include a statement from that 

individual certifying his/her agreement 

for you to access his/her records. 

Without this bulleted information the 

component(s) may not be able to 

conduct an effective search, and your 

request may be denied due to lack of 

specificity or lack of compliance with 

applicable regulations. 

RECORD ACCESS PROCEDURES: 

See ‘‘Notification procedure’’ above. 

CONTESTING RECORD PROCEDURES: 

See ‘‘Notification procedure’’ above. 

RECORD SOURCE CATEGORIES: 

Records are obtained from 

Department employees and contractors. 

EXEMPTIONS CLAIMED FOR THE SYSTEM: 

None. 

Dated: January 21, 2011. 

Mary Ellen Callahan, 

Chief Privacy Officer, Department of 

Homeland Security. 

[FR Doc. 2011–3450 Filed 2–14–11; 8:45 am] 

BILLING CODE 9110–9B–P 

DEPARTMENT OF HOMELAND 

SECURITY 

Office of the Secretary 

[Docket No. DHS–2010–0067] 

Privacy Act of 1974; Department of 

Homeland Security Federal Emergency 

Management Agency—002 Quality 

Assurance Recording System of 

Records 

AGENCY: Privacy Office, DHS. 

ACTION: Notice of Privacy Act system of 

records. 

SUMMARY: In accordance with the 

Privacy Act of 1974, the Department of 

Homeland Security proposes to 

establish a new Department of 

Homeland Security system of records 

titled, ‘‘Department of Homeland 

Security Federal Emergency 

Management Agency—002 Quality 

Assurance Recording System of 

Records.’’ This system will record 

telephone calls made or received by 

Federal Emergency Management Agency 

employees and/or contractors at the 

Federal Emergency Management 

Agency’s National Processing Service 

Centers and record the screen activity in 

the National Emergency Management 

Information System for both call-related 

customer service transactions and case 

review transactions not related to a 

telephone call. This system of records 

may contain personally identifiable 

information of disaster assistance 

applicants, which is covered by 

Department of Homeland Security 

Federal Emergency Management 

Agency—008 Disaster Recovery 

Assistance Files System of Records, 

September 24, 2009, and will contain 

the personally identifiable information 

of Federal Emergency Management 

Agency employees and/or contractors 

that provide customer service to them. 

The proposed system will be used for 

internal employee performance 

evaluations, training, and quality 

assurance purposes to improve 

customer service to disaster assistance 

applicants. This collection was 

previously covered by the DHS/All— 

020 Department of Homeland Security 

Internal Affairs system of records 

[November 18, 2008, 73 FR 67529]. The 

Department decided to provide 

additional transparency that a new 

specific System of Records Notice 

would be published. This newly 

established system will be included in 

the Department of Homeland Security’s 

inventory of record systems. 

DATES: Submit comments on or before 

March 17, 2011. This new system will 

be effective March 17, 2011. 

ADDRESSES: You may submit comments, 

identified by docket number DHS– 

2010–0067 by one of the following 

methods: 

• Federal e-Rulemaking Portal: 

http://www.regulations.gov. Follow the 

instructions for submitting comments. 

• Fax: 703–483–2999. 

• Mail: Mary Ellen Callahan, Chief 

Privacy Officer, Privacy Office, 

Department of Homeland Security, 

Washington, DC 20528. 

• Instructions: All submissions 

received must include the agency name 

and docket number for this rulemaking. 

All comments received will be posted 

without change and may be read at 

http://www.regulations.gov, including 

any personal information provided. 

• Docket: For access to the docket to 

read background documents or 

comments received, go to http:// 

www.regulations.gov. 

FOR FURTHER INFORMATION CONTACT: For 

general questions please contact: 

Thomas R. McQuillan (202–646–3323), 

Privacy Officer, Federal Emergency 

Management Agency, Department of 

Homeland Security, Washington, DC 

20478. For privacy issues please 

contact: Mary Ellen Callahan (703–235– 

0780), Chief Privacy Officer, Privacy 

Office, Department of Homeland 

Security, Washington, DC 20528. 

SUPPLEMENTARY INFORMATION: 

I. Background 

In accordance with the Privacy Act of 

1974, 5 U.S.C. 552a, the Department of 

Homeland Security (DHS) Federal 

Emergency Management Agency 

(FEMA) proposes to establish a new 

DHS system of records titled, ‘‘DHS/ 

FEMA—002 Quality Assurance 

Recording System of Records.’’ This 

collection was previously covered by 

the DHS/All—020 Department of 

Homeland Security Internal Affairs 

system of records [November 18, 2008, 

73 FR 67529]. The Department decided 

to provide additional transparency that 

a new specific System of Records Notice 

would be published. 


jdjones on DSK8KYBLC1PROD with NOTICES
Federal Register / Vol. 76, No. 31 / Tuesday, February 15, 2011 / Notices 8759 

FEMA’s Response and Recovery 

Bureau operates the Quality Assurance 

Recording System (QARS). The 

proposed system is for internal 

employee performance evaluations, 

training and quality assurance purposes 

to improve customer service to disaster 

assistance applicants. The purpose of 

QARS is consistent with FEMA’s 

mission to improve its capability to 

respond to all hazards and support the 

citizens of our Nation. In addition, 

QARS will assist FEMA in 

accomplishing a critical objective 

presented in FEMA’s 2008–2013 

Strategic Plan. QARS will enable both 

FEMA’s Quality Control Department 

and National Processing Service Center 

(NPSC) Supervisory staff to better 

monitor, evaluate, and assess its 

employees and/or contractors at the 

NPSCs, so that FEMA can improve 

customer service to those seeking 

disaster assistance. 

Currently, FEMA conducts only realtime call monitoring of disaster 

assistance calls at its NPSCs for quality 

assurance and provides notice to 

disaster assistance applicants of such 

monitoring. The current procedure 

requires the reviewer to access four 

separate systems simultaneously to 

accomplish the quality monitoring 

process of one call: (1) The Call 

Management System (CMS) to identify 

the agent and his/her availability to be 

monitored on a live call; (2) the Systems 

Management Server (SMS) to capture 

the agents desktop screen as they 

perform work in National Emergency 

Management Information System 

(NEMIS); (3) Avaya Softphone to log 

into the desktop phone of the agent 

being monitored; and (4) the Quality 

Control Application to conduct the 

evaluation process and complete the 

form and house the quality score of the 

agent being monitored. The current call 

monitoring procedure places laborious 

requirements upon the Quality Control 

reviewer, resulting in a less efficient, 

more time consuming evaluation 

process that may make it more difficult 

for the Quality Control department to 

achieve its goal to evaluate a minimum 

of five calls and/or case reviews, per 

employee/contractor during a two-week 

pay period. 

QARS will allow FEMA to increase 

the cost-effectiveness of its quality 

evaluation processes. FEMA can 

evaluate more calls, encompassing 

various call types across all hours of 

operation while reducing the 

subjectivity associated with real-time, 

live call monitoring. With the ability of 

QARS to record and playback calls at 

the discretion of the Supervisor and/or 

Quality Control reviewer, the employee/ 

contractor can listen and learn 

accordingly during the evaluation 

process. The efficiency and flexibility of 

QARS makes it a superior tool for 

conducting employee/contractor 

evaluations and quality assurance. In 

addition, using QARS to validate the 

accuracy of FEMA employees’ and 

contractors’ inputs into NEMIS ensures 

that disaster assistance benefits are 

received by eligible individuals and are 

routed appropriately, thereby improving 

FEMA’s efficiency and customer 

service. 

The evaluations stemming from the 

recordings in QARS are used to 

determine training/coaching 

opportunities for FEMA employees and/ 

or contractors, which will impact 

continued employment qualifications 

and/or promotion within FEMA. 

Contract staff calls are subject to 

evaluation by FEMA Supervisory and/or 

quality control staff according to the 

guidelines and provisions written in the 

contract between FEMA and the 

contracting entity. QARS may include 

the personally identifiable information 

(PII) of disaster assistance applicants 

from the Federal Emergency 

Management Agency—008 Disaster 

Recovery Assistance (DRA) Files system 

of records [September 24, 2009, 74 FR 

48763], which FEMA employees and/or 

contractors access via NEMIS when 

interacting with disaster assistance 

applicants or during case review. The 

supervisory review of agent calls and 

casework within QARS includes 

validating that applicant PII is entered 

into NEMIS accurately; therefore, 

supervisors must have access to this 

information while conducting their 

review. While QARS cannot mask 

information contained with the screen 

captures or audio files, access to QARS 

is role-based and limited to only those 

employees/contractors and supervisors 

with a ‘‘need to know.’’ Although QARS 

recordings may include the disaster 

assistance applicant’s PII, recordings are 

only retrievable using FEMA employee/ 

contractor information. FEMA will 

access the information in QARS using 

the employee/contractor’s name and/or 

their user identification number. The 

system will not retrieve information by 

the individual disaster applicant. 

Evaluated records will be maintained 

for six years, unevaluated calls will be 

retained for no more than 45 days. 

The collection of the employee/ 

contractor quality assurance information 

is covered by the DHS/All—020 

Department of Homeland Security 

Internal Affairs system of records 

[November 18, 2008, 73 FR 67529]. In 

order to provide more transparency to 

the program, DHS/FEMA is publishing 

a new system of records. 

II. Privacy Act 

The Privacy Act embodies fair 

information principles in a statutory 

framework governing the means by 

which the United States Government 

collects, maintains, uses, and 

disseminates individuals’ records. The 

Privacy Act applies to information that 

is maintained in a ‘‘system of records.’’ 

A ‘‘system of records’’ is a group of any 

records under the control of an agency 

for which information is retrieved by 

the name of an individual or by some 

identifying number, symbol, or other 

identifying particular assigned to the 

individual. In the Privacy Act, an 

individual is defined to encompass 

United States citizens and lawful 

permanent residents. As a matter of 

policy, DHS extends administrative 

Privacy Act protections to all 

individuals where systems of records 

maintain information on U.S. citizens, 

lawful permanent residents, and 

visitors. Individuals may request access 

to their own records that are maintained 

in a system of records in the possession 

or under the control of DHS by 

complying with DHS Privacy Act 

regulations, 6 CFR part 5. 

The Privacy Act requires each agency 

to publish in the Federal Register a 

description denoting the type and 

character of each system of records that 

the agency maintains, and the routine 

uses that are contained in each system 

in order to make agency recordkeeping 

practices transparent, to notify 

individuals regarding the uses to their 

records are put, and to assist individuals 

to more easily find such files within the 

agency. Below is the description of the 

DHS/FEMA–002 Quality Assurance 

Recording System of Records. 

In accordance with 5 U.S.C. 552a(r), 

DHS has provided a report of this 

system of records to the Office of 

Management and Budget and to 

Congress. 

SYSTEM OF RECORDS 

DHS/FEMA–002. 

SYSTEM NAME: 

Department of Homeland Security 

(DHS) Federal Emergency Management 

Agency (FEMA)–002 Quality Assurance 

Recording System (QARS). 

SECURITY CLASSIFICATION: 

Unclassified. 

SYSTEM LOCATION: 

Federal Emergency Management 

Agency, Texas National Processing 

Service Center, Denton, TX 76208. 


jdjones on DSK8KYBLC1PROD with NOTICES
8760 Federal Register / Vol. 76, No. 31 / Tuesday, February 15, 2011 / Notices 

CATEGORIES OF INDIVIDUALS COVERED BY THE

SYSTEM: 

FEMA employees and/or contractors 

at FEMA’s National Processing Service 

Centers who are making telephone calls 

to, or receiving telephone calls from, 

and those FEMA employees and/or 

contractors engaged in the case review 

of disaster assistance applications not 

related to a telephone call to or from a 

disaster assistance applicant. 

CATEGORIES OF RECORDS IN THE SYSTEM: 

• Voice recordings of telephone calls 

between FEMA employees and/or 

contractors and disaster assistance 

applicants; 

• A ‘‘quality score’’ generated in 

QARS for each call or case processing 

activity that is evaluated by a FEMA 

supervisor or Quality Control Specialist, 

assessing the level of customer service 

provided by the FEMA employee/ 

contractor to the disaster assistance 

applicant; 

• FEMA supervisor or Quality 

Control Specialists name who 

conducted the assessment; 

• FEMA supervisor or Quality 

Control Specialists user identification 

number who conducted the assessment; 

• FEMA employee name; 

• FEMA user identification number; 

• FEMA contractor name; and 

• FEMA contractor user identification 

number. 

Tracking of FEMA employee/ 

contractor activity in NEMIS related to 

call recordings and/or case review 

processing not related to a phone call 

may include the following disaster 

applicant information: 

• Applicant’s name; 

• Home address; 

• Social Security number; 

• Home phone number; 

• Current mailing address; and 

• Personal financial information 

including applicant’s bank name, bank 

account information, insurance 

information and individual or 

household income. 

AUTHORITY FOR MAINTENANCE OF THE SYSTEM: 

5 U.S.C. Sec. 301; Federal Sector 

Labor Management Relations Act, Pub. 

L. 95–454 as amended, codified in 5 

U.S.C. Sec. 4302, and 5 U.S.C. 7106(a); 

Pub. L. 109–295, title VI, Sec. 696, Oct. 

4, 2006, 120 Stat. 1460, as codified in 

6 U.S.C. 795; Fraud, Waste, and Abuse 

Controls; 29 U.S.C Sec. 204(b), 

Appointment, selection, classification, 

and promotion of employees by 

Administrator; FEMA Directive 3100.1 

(M) Merit Promotion Plan; FEMA 

Directive 3700.1 (I) Performance 

Management System (PMS) for General 

Schedule and Prevailing Rate 

Employees; FEMA Directive 3700.2 (M) 

Employee Performance System. 

PURPOSE(S): 

The proposed system will be used for 

internal employee and/or contractor 

performance evaluations, training, and 

quality assurance purposes to improve 

customer service to disaster assistance 

applicants. 

ROUTINE USES OF RECORDS MAINTAINED IN THE

SYSTEM, INCLUDING CATEGORIES OF USERS AND

THE PURPOSES OF SUCH USES: 

In addition to those disclosures 

generally permitted under 5 U.S.C. 

552a(b) of the Privacy Act, all or a 

portion of the records or information 

contained in this system may be 

disclosed outside DHS as a routine use 

pursuant to 5 U.S.C. 552a(b)(3) as 

follows: 

A. To the Department of Justice 

(including United States Attorney 

Offices) or other Federal agency 

conducting litigation or in proceedings 

before any court, adjudicative or 

administrative body, when it is 

necessary to the litigation and one of the 

following is a party to the litigation or 

has an interest in such litigation: 

1. DHS or any component thereof; 

2. Any employee of DHS in his/her 

official capacity; 

3. Any employee of DHS in his/her 

individual capacity where DOJ or DHS 

has agreed to represent the employee; or 

4. The United States or any agency 

thereof, is a party to the litigation or has 

an interest in such litigation, and DHS 

determines that the records are both 

relevant and necessary to the litigation 

and the use of such records is 

compatible with the purpose for which 

DHS collected the records. 

B. To a congressional office from the 

record of an individual in response to 

an inquiry from that congressional office 

made at the request of the individual to 

whom the record pertains. 

C. To the National Archives and 

Records Administration or other federal 

government agencies pursuant to 

records management inspections being 

conducted under the authority of 44 

U.S.C. 2904 and 2906. 

D. To an agency, organization, or 

individual for the purpose of performing 

audit or oversight operations as 

authorized by law, but only such 

information as is necessary and relevant 

to such audit or oversight function. 

E. To appropriate agencies, entities, 

and persons when: 

1. DHS suspects or has confirmed that 

the security or confidentiality of 

information in the system of records has 

been compromised; 

2. The Department has determined 

that as a result of the suspected or 

confirmed compromise there is a risk of 

harm to economic or property interests, 

identity theft or fraud, or harm to the 

security or integrity of this system or 

other systems or programs (whether 

maintained by DHS or another agency or 

entity) or harm to the individual that 

rely upon the compromised 

information; and 

3. The disclosure made to such 

agencies, entities, and persons is 

reasonably necessary to assist in 

connection with DHS’s efforts to 

respond to the suspected or confirmed 

compromise and prevent, minimize, or 

remedy such harm. 

F. To contractors and their agents, 

grantees, experts, consultants, and 

others performing or working on a 

contract, service, grant, cooperative 

agreement, or other assignment for DHS, 

when necessary to accomplish an 

agency function related to this system of 

records. Individuals provided 

information under this routine use are 

subject to the same Privacy Act 

requirements and limitations on 

disclosure as are applicable to DHS 

officers and employees. 

G. To an appropriate federal, state, 

tribal, local, international, or foreign law 

enforcement agency or other appropriate 

authority charged with investigating or 

prosecuting a violation or enforcing or 

implementing a law, rule, regulation, or 

order, where a record, either on its face 

or in conjunction with other 

information, indicates a violation or 

potential violation of law, which 

includes criminal, civil, or regulatory 

violations and such disclosure is proper 

and consistent with the official duties of 

the person making the disclosure. 

DISCLOSURE TO CONSUMER REPORTING

AGENCIES: 

None. 

POLICIES AND PRACTICES FOR STORING, 

RETRIEVING, ACCESSING, RETAINING, AND

DISPOSING OF RECORDS IN THE SYSTEM: 

STORAGE: 

Records in this system are stored 

electronically in secure facilities behind 

a locked door. The records are stored 

on, tape and digital media. 

RETRIEVABILITY: 

Records in QARS will be retrieved, 

and are only retrievable, by the FEMA 

employee and/or contractor’s name and 

user identification number. This system 

cannot be used to retrieve by disaster 

applicant information. Disaster 

applicant information is covered by 

Department of Homeland Security, 

Federal Emergency Management Agency 

DHS/FEMA–008 Disaster Recovery 

Assistance (DRA) Files system of 


jdjones on DSK8KYBLC1PROD with NOTICES
Federal Register / Vol. 76, No. 31 / Tuesday, February 15, 2011 / Notices 8761 

records [September 24, 2009, 74 FR 

48763]. 

SAFEGUARDS: 

Records in this system are 

safeguarded in accordance with 

applicable rules and policies, including 

all applicable DHS automated systems 

security and access policies. Strict 

controls have been imposed to minimize 

the risk of compromising the 

information that is being stored. The 

access granted is based upon an 

individual’s position of responsibilities 

for ‘‘official use’’ only. FEMA employees 

and/or contractors are allowed access to 

the data as a function of their specific 

job assignments within their respective 

organizations and who have appropriate 

clearances or permissions. 

RETENTION AND DISPOSAL: 

FEMA’s ‘‘Request for Records 

Disposition Authority’’ was submitted to 

NARA (Job Number N1–311–08–01) on 

March 27, 2008, and approved by NARA 

on June 27, 2008. The retention period 

for information maintained in QARS 

depends on the use of the data. Records 

within QARS that are used in an 

evaluation of a FEMA Customer Service 

Representative or contractor will be 

retained for six years, pursuant to 

General Records Schedule ‘‘FEMA 

Series Disaster Assistance Programs-15– 

1.’’ Records that are not used in an 

evaluation of a FEMA Customer Service 

Representative or contractor will be 

purged from the secured servers within 

45 days, per General Records Schedule 

‘‘FEMA Series Disaster Assistance 

Programs-15–2.’’ QARS data is stored 

separately from the applicant 

information stored in NEMIS. NEMIS 

has its own independent retention 

policy. 

SYSTEM MANAGER AND ADDRESS: 

Manager (940–891–8500), Enterprise 

Performance Information Management 

Section, Federal Emergency 

Management Agency, Texas National 

Processing Service Center, Denton, TX 

76208. 

NOTIFICATION PROCEDURE: 

Individuals seeking notification of 

and access to any record contained in 

this system of records, or seeking to 

contest its content, may submit a 

request in writing to the FEMA FOIA 

Officer, whose contact information can 

be found at http://www.dhs.gov/foia 

under ‘‘contacts.’’ 

When seeking records about yourself 

from this system of records or any other 

Departmental system of records your 

request must conform with the Privacy 

Act regulations set forth in 6 CFR part 

5. You must first verify your identity, 

meaning that you must provide your full 

name, current address and date and 

place of birth. You must sign your 

request, and your signature must either 

be notarized or submitted under 28 

U.S.C. 1746, a law that permits 

statements to be made under penalty of 

perjury as a substitute for notarization. 

While no specific form is required, you 

may obtain forms for this purpose from 

the Chief Privacy Officer and Chief 

Freedom of Information Act Officer, 

http://www.dhs.gov or 1–866–431–0486. 

In addition you should provide the 

following: 

• An explanation of why you believe 

the Department would have information 

on you; 

• Identify which component(s) of the 

Department you believe may have the 

information about you; 

• Specify when you believe the 

records would have been created; 

• Provide any other information that 

will help the FOIA staff determine 

which DHS component agency may 

have responsive records; and 

• If your request is seeking records 

pertaining to another living individual, 

you must include a statement from that 

individual certifying his/her agreement 

for you to access his/her records. 

Without this bulleted information the 

component(s) may not be able to 

conduct an effective search, and your 

request may be denied due to lack of 

specificity or lack of compliance with 

applicable regulations. 

RECORD ACCESS PROCEDURES: 

See ‘‘Notification procedure’’ above. 

CONTESTING RECORD PROCEDURES: 

See ‘‘Notification procedure’’ above. 

RECORD SOURCE CATEGORIES: 

Records are obtained from FEMA 

employees and contractors in putting 

data received from disaster applicants 

and from those FEMA employees and/ 

or contractors engaged in the case 

review of quality of customer service 

provided to disaster assistance 

applications by FEMA employees and 

contractors. 

EXEMPTIONS CLAIMED FOR THE SYSTEM: 

None. 

Dated: January 19, 2011. 

Mary Ellen Callahan, 

Chief Privacy Officer, Department of 

Homeland Security. 

[FR Doc. 2011–3449 Filed 2–14–11; 8:45 am] 

BILLING CODE 9110–17–P 

DEPARTMENT OF HOMELAND 

SECURITY 

Office of the Secretary 

[Docket No. ICEB–2011–0001] 

Privacy Act of 1974; U.S. Immigration 

and Customs Enforcement, DHS/ICE– 

004 Bond Management Information 

System (BMIS) System of Records 

AGENCY: Privacy Office; DHS. 

ACTION: Notice of amended Privacy Act 

system of records. 

SUMMARY: In accordance with the 

Privacy Act of 1974, the Department of 

Homeland Security proposes to amend 

a U.S. Immigration and Customs 

Enforcement system of records titled 

DHS/ICE–004 Bond Management 

Information System (Dec. 21, 2009) to 

expand the categories of records and 

system purpose, and to modify an 

existing routine use. An existing 

category of records has been expanded 

to include records collected, created, or 

maintained for income tax purposes. 

The purpose has been updated to 

include the withholding of income taxes 

from payments made to bond obligors. 

A routine use has been modified to 

clarify the scope of disclosures made 

from the system to the U.S. Department 

of the Treasury. 

DATES: The established system of 

records will be effective March 17, 2011. 

Written comments must be submitted 

on or before March 17, 2011. 

ADDRESSES: You may submit comments, 

identified by ICEB–2011–0001 by one of 

the following methods: 

• Federal e-Rulemaking Portal: 

http://www.regulations.gov. Follow the 

instructions for submitting comments. 

• Fax: 703–483–2999. 

• Mail: Mary Ellen Callahan, Chief 

Privacy Officer, Privacy Office, 

Department of Homeland Security, 

Washington, DC 20528. 

• Instructions: All submissions 

received must include the agency name 

and docket number for this rulemaking. 

All comments received will be posted 

without change to http:// 

www.regulations.gov, including any 

personal information provided. 

• Docket: For access to the docket to 

read background documents or 

comments received go to http:// 

www.regulations.gov. 

FOR FURTHER INFORMATION CONTACT: Lyn 

Rahilly, Privacy Officer, U.S. 

Immigration and Customs Enforcement, 

500 12th Street, SW., Mail Stop 5004, 

Washington, DC 20536 (202–732–3300), 

or Mary Ellen Callahan, Chief Privacy 

Officer, Privacy Office, U.S. Department 


jdjones on DSK8KYBLC1PROD with NOTICES