Source: s3://data.kl3m.ai/documents/govinfo/USCOURTS/USCOURTS-cand-3_06-cv-07819/USCOURTS-cand-3_06-cv-07819-1/pdf.json

Nature of Suit Code: 190
Nature of Suit: Other Contract Actions
Cause of Action: 28:1332 Diversity-Other Contract

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COOLEY GODWARD 

KRONISH LLP 

ATTORNEYS AT LAW

PALO ALTO

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 1. 

COOLEY GODWARD KRONISH LLP 

GRANT P. FONDO (181530) (gfondo@cooley.com) 

JEFFREY T. NORBERG (215087) (jnorberg@cooley.com) 

Five Palo Alto Square 

3000 El Camino Real 

Palo Alto, CA 94306-2155 

Telephone: (650) 843-5000 

Facsimile: (650) 857-0663 

Attorneys for Plaintiff 

Inquira, Inc. 

WHITE & CASE LLP 

JOHN A. STURGEON (33670) 

MICHAEL HOUSKE (218830) 

633 West Fifth Street Suite 1900 

Los Angeles, California 90071-2007 

Telephone: (213) 620 7700 

Facsimile: (213) 452 2329 

JOHN C. ALLEN, P.C. 

JOHN C. ALLEN, Admitted Pro Hac Vice 

909 Fannin, Suite 1225 

Houston, TX 77010 

Telephone: (713) 654-7000 

Attorneys for Defendant 

The Reynolds & Reynolds Company 

UNITED STATES DISTRICT COURT 

NORTHERN DISTRICT OF CALIFORNIA 

SAN FRANCISCO DIVISION 

Inquira, Inc., a Delaware Corporation, 

Plaintiff, 

v. 

The Reynolds & Reynolds Company, an Ohio 

Corporation, 

Defendant. 

Case No. C 06-07819 SI 

STIPULATION FOR FILING OF AMENDED 

COMPLAINT

Case 3:06-cv-07819-SI Document 20-1 Filed 04/24/2007 Page 1 of 8
 Case 3:06-cv-07819-SI Document 22 Filed 04/27/07 Page 1 of 8
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KRONISH LLP 

ATTORNEYS AT LAW

PALO ALTO

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 2. 

THE PARTIES HEREBY STIPULATE AS FOLLOWS: 

Pursuant to Rule 15(a) of the Federal Rules of Civil Procedure, the parties, by and through 

their undersigned counsel of record, stipulate and agree that Plaintiff Inquira, Inc. may file a First 

Amended Complaint, which is attached hereto as Exhibit 1. The Defendant’s responsive pleading 

shall be filed and served 20 days following filing and service of Inquira’s First Amended 

Complaint.

Dated: April 24, 2007 COOLEY GODWARD KRONISH LLP 

GRANT P. FONDO (181530) 

JEFFREY T. NORBERG (215087) 

/s/ 

Jeffrey T. Norberg (215087) 

Attorneys for Plaintiff 

Inquira, Inc. 

Dated: April 24, 2007 WHITE & CASE LLP 

JOHN A. STURGEON (33670) 

MICHAEL HOUSKE (218830) 

/s/ 

Michael Houske (218830) 

Attorneys for Defendant 

The Reynolds & Reynolds Company 

Dated: April 24, 2007 LAW OFFICE OF JOHN ALLEN 

/s/ 

John C. Allen, Admitted Pro Hac Vice 

Attorneys For Defendant 

The Reynolds & Reynolds Company 

Case 3:06-cv-07819-SI Document 20-1 Filed 04/24/2007 Page 2 of 8

UNITED STATES DISTRICT COURT

NORTHERN DISTRICT OF CALIFORN

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A

IT IS SO ORDERED

Judge Susan Illston

Case 3:06-cv-07819-SI Document 22 Filed 04/27/07 Page 2 of 8
EXHIBIT 1 

Case 3:06-cv-07819-SI Document 20-1 Filed 04/24/2007 Page 3 of 8
 Case 3:06-cv-07819-SI Document 22 Filed 04/27/07 Page 3 of 8
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KRONISH LLP 

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 AMENDED COMPLAINT 

 1. 

COOLEY GODWARD KRONISH LLP 

GRANT P. FONDO (181530) (gfondo@cooley.com) 

JEFFREY T. NORBERG (215087) (jnorberg@cooley.com) 

Five Palo Alto Square 

3000 El Camino Real 

Palo Alto, CA 94306-2155 

Telephone: (650) 843-5000 

Facsimile: (650) 857-0663 

Attorneys for Plaintiff 

Inquira, Inc. 

UNITED STATES DISTRICT COURT 

NORTHERN DISTRICT OF CALIFORNIA 

SAN FRANCISCO DIVISION 

Inquira, Inc., a Delaware Corporation, 

Plaintiff, 

v. 

The Reynolds & Reynolds Company, an Ohio 

Corporation, 

Defendant. 

Case No. C 06-07819 SI 

AMENDED COMPLAINT 

DEMAND FOR JURY TRIAL 

INTRODUCTION 

1. Plaintiff Inquira, Inc. (“Inquira”) brings this action against The Reynolds & 

Reynolds Company (“Reynolds”) based on Reynolds’ refusal to pay amounts due under software 

license and consulting agreements between the parties (the “Agreements”). 

PARTIES 

2. Plaintiff is a Delaware corporation with its main office in San Bruno, California. 

Plaintiff is a leading provider of software and support services for improving the quality of 

customer interactions through websites and call centers. 

3. Upon information and belief, defendant Reynolds is an Ohio Corporation with its 

main office in Dayton, Ohio. 

Case 3:06-cv-07819-SI Document 20-1 Filed 04/24/2007 Page 4 of 8
 Case 3:06-cv-07819-SI Document 22 Filed 04/27/07 Page 4 of 8
COOLEY GODWARD 

KRONISH LLP 

ATTORNEYS AT LAW

PALO ALTO

COOLEY GODWARD 

KRONISH LLP 

ATTORNEYS AT LAW

PALO ALTO

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 AMENDED COMPLAINT 

 2. 

VENUE 

4. Venue is proper in this Court under 28 U.S.C. §1391(a), because a substantial part 

of the events giving rise to the claim occurred in this District, because the Agreements created an 

obligation or liability in this District, because the Agreements at issue were to be performed in 

this District in that payments were to be made to and services performed from this District, and 

because the alleged breach occurred in this District. 

JURISDICTION 

5. This Court has jurisdiction in this matter under 28 U.S.C. §1332 because the 

parties are citizens of different states and the amount in controversy exceeds $75,000. 

INTRA DISTRICT ASSIGNMENT 

6. Assignment is proper in this division under Civil L.R. 3-2 (c) and (d), because a 

substantial part of the events or omissions which give rise to the claims occurred in San Mateo 

County. 

GENERAL ALLEGATIONS

7. On October 19, 2006, plaintiff Inquira and defendant Reynolds entered into and 

executed a Master License Agreement (“MLA”). Attached hereto as Exhibit A is a true and 

correct copy of the MLA. 

8. Under the terms of the MLA, Inquira granted Reynolds a software license and 

agreed to provide certain services. In exchange, Reynolds agreed and was obligated to pay 

Inquira $463,750 for a software license fee and $83,475 for support and maintenance. Under 

Section 5 and Exhibit A of the MLA, Reynolds became irrevocably obligated to pay the license, 

support and maintenance fees as of the effective date of the MLA, October 19, 2006. Inquira 

satisfied all of its obligations and duties under the MLA and subsequently issued invoices to 

Reynolds for payment of these amounts. 

9. Concurrent with the MLA, Reynolds and Inquira entered into and executed a 

Statement Of Work and a Consulting Agreement under which Reynolds agreed to pay Inquira an 

additional $385,400 for professional services. Attached hereto as Exhibits B and C are true and 

correct copies of the Statement Of Work and the Consulting Agreement, respectively. Under the 

Case 3:06-cv-07819-SI Document 20-1 Filed 04/24/2007 Page 5 of 8
 Case 3:06-cv-07819-SI Document 22 Filed 04/27/07 Page 5 of 8
COOLEY GODWARD 

KRONISH LLP 

ATTORNEYS AT LAW

PALO ALTO

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KRONISH LLP 

ATTORNEYS AT LAW

PALO ALTO

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 AMENDED COMPLAINT 

 3. 

terms of these agreements, Inquira was to provide Reynolds with an invoice for any work 

performed, and Reynolds agreed to pay the invoiced amounts within 30 days of the invoice date. 

10. In October and November Inquira provided professional services to Reynolds 

pursuant to the terms of the Statement Of Work and Consulting Agreement and satisfied all its 

obligations under the Statement Of Work and Consulting Agreement. 

11. On November 2, 2006 and November 29, 2006 Inquira issued invoices for 

payment to Reynolds for consulting work done pursuant to the Statement Of Work and 

Consulting Agreement in the amounts of $37,507.08 and $84,511.78, respectively (“Invoices”). 

On November 22, 2006, Reynolds requested that Inquira stop work on the consulting project, but 

not before the services billed for in the Invoices were rendered by Inquira. Inquira complied with 

this request. 

12. Paragraph 8(B) of the Consulting Agreement required Reynolds to provide Inquira 

with 30 days written notice prior to termination of the agreement, but Reynolds failed to provide 

30 days written notice as required, thus causing Inquira damage. 

13. In August of 2006, Reynolds announced that it would merge with Universal 

Computer Systems, Inc. (“UCS”), a Texas company. On information and belief, Reynolds and 

UCS merged on October 26, 2006. 

14. On November 28, 2006, Mark Wiley of Reynolds contacted Martin Savitt of 

Inquira to let him know that the project, which he acknowledged was initially in the post merger 

plan, was now out of the plan and that the CEO of the newly merged company did not wish to 

continue the relationship with Inquira. Mr. Savitt asked Mr. Wiley if his new CEO understood 

the binding nature of the Agreements, to which Mr. Wiley replied that “he had sat down with the 

new CEO and that the new CEO understood that the agreements were binding.” During that 

conversation, Mr. Wiley asked Mr. Savitt if Inquira would be willing to walk away from the deal 

without receiving payment. Mr. Savitt told Mr. Wiley that the terms of the agreements between 

Inquira and Reynolds were binding, and that Inquira was unwilling to forego the amounts due 

under the terms of those agreements. Mr. Wiley acknowledged that he understood the binding 

nature of the agreements and said “I just had to ask.” 

Case 3:06-cv-07819-SI Document 20-1 Filed 04/24/2007 Page 6 of 8
 Case 3:06-cv-07819-SI Document 22 Filed 04/27/07 Page 6 of 8
COOLEY GODWARD 

KRONISH LLP 

ATTORNEYS AT LAW

PALO ALTO

COOLEY GODWARD 

KRONISH LLP 

ATTORNEYS AT LAW

PALO ALTO

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 AMENDED COMPLAINT 

 4. 

15. Following the November 28 conversation between Messrs. Savitt and Wiley, 

Inquira made several requests that Reynolds remit the full amount due under the Agreements 

between the parties. As of the date of this Complaint, Reynolds continues to refuse to pay the 

amount due to Inquira pursuant to the Agreements. 

FIRST CAUSE OF ACTION

(For Breach Of Contract) 

16. Plaintiff re-alleges and incorporates herein by reference paragraphs 1 through 15 

above as though fully set forth herein. 

17. As described in Paragraphs 1 though 15, above, the plaintiff and defendant entered 

into valid, enforceable contracts on October 19, 2006. The Agreements remained in full force 

and effect at the time defendant incurred the obligations described herein. Plaintiff has 

performed, or has been excused from performing, all obligations, covenants and promises 

required of it under the Agreements. 

18. The defendant breached the Agreements by failing to and refusing to pay the 

amounts due therein. 

19. As a result of defendant’s breach of contract, plaintiff has been injured in the 

amount of at least $547,225 under the MLA and in excess of $122,018.86 under the Statement Of 

Work and Consulting Agreement, plus interest and attorneys fees. 

PRAYER 

WHEREFORE, plaintiff prays for judgment against defendants as follows: 

1. For damages in the amount to be proven at trial plus interest; 

2. For cost of suit herein incurred; 

3. For attorneys’ fees; and; 

4. For such other and further relief as the Court deems just and proper. 

Case 3:06-cv-07819-SI Document 20-1 Filed 04/24/2007 Page 7 of 8
 Case 3:06-cv-07819-SI Document 22 Filed 04/27/07 Page 7 of 8
COOLEY GODWARD 

KRONISH LLP 

ATTORNEYS AT LAW

PALO ALTO

COOLEY GODWARD 

KRONISH LLP 

ATTORNEYS AT LAW

PALO ALTO

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 AMENDED COMPLAINT 

 5. 

JURY TRIAL 

Plaintiff respectfully requests a jury trial on all issues triable thereby. 

Dated: April 24, 2007 COOLEY GODWARD KRONISH LLP 

GRANT P. FONDO (181530) 

JEFFREY T. NORBERG (215087) 

/s/ 

Grant P. Fondo (181530) 

Attorneys for Plaintiff 

Inquira, Inc. 

Case 3:06-cv-07819-SI Document 20-1 Filed 04/24/2007 Page 8 of 8
 Case 3:06-cv-07819-SI Document 22 Filed 04/27/07 Page 8 of 8