Source: s3://data.kl3m.ai/documents/govinfo/USCOURTS/USCOURTS-ca4-15-06050/USCOURTS-ca4-15-06050-1/pdf.json

Nature of Suit Code: 550
Nature of Suit: Prisoner - Civil Rights (U.S. defendant)
Cause of Action: 

---

Page 1 of 13 

STATE OF MARYLAND 

DEPARTMENT OF PUBLIC SAFETY AND CORRECTIONAL SERVICES 

DIVISION OF CORRECTION 

PROGRAM: ADMINISTRATIVE REMEDY PROCEDURES 

DCD #: 185-002 

TITLE: Administrative Remedy Policy 

ISSUED: August 4, 2008 

EFFECTIVE: August 27, 2008 

AUTHORITY: Paul O’Flaherty 

Assistant Commissioner

DIVISION 

OF 

CORRECTION 

DIRECTIVE

APPROVED: J. Michael Stouffer 

Commissioner

I. References: 

A. Suits by Prisoners, 42 U.S.C.§ 1997e(a) 

B. Correctional Services Article, §§ 10-201 through 10-210, Annotated Code of 

Maryland 

C. Courts and Judicial Proceedings Article, §§ 5-1001 through 5-1007, Annotated 

Code of Maryland 

D. COMAR 12.02.27 and COMAR 12.07.01. 

E. DCD 175-2 and 250-1 

II. Applicable to: All Division of Correction inmates housed in Division of Correction 

 institutions and facilities 

III. Purpose: To establish policy for the operation and management of the 

Administrative Remedy Procedure (ARP). 

IV. Definition: Administrative Remedy Procedure means the procedure established by the 

Commissioner of Correction for inmate complaint resolution. 

V. Policy: 

A. The Division of Correction encourages staff and inmates to make a good faith 

effort to resolve all institutionally related inmate complaints at the lowest possible 

level. Inmates are encouraged, but not required, to seek resolution of complaints 

through the informal resolution process. Inmates may seek formal resolution 

through the Administrative Remedy Procedure. 

B. Formal resolution under the Administrative Remedy Procedure consists of two 

levels: 

1. Filing a request for administrative remedy with the Warden, and 

2. Appealing to the Commissioner, if not satisfied with the response. 

No. 15-6050, viewed 5/10/2016

Appeal: 15-6050 Doc: 61 Filed: 06/29/2016 Pg: 1 of 13
DCD 185-002 

Page 2 of 13 

C. An inmate not satisfied with the outcome of the Administrative Remedy 

Procedure Process may seek further administrative review in accordance with 

regulations of the Inmate Grievance Office (IGO). 

D. The purposes of the Administrative Remedy Procedure are to solve inmate 

problems and to be responsive to inmate concerns. When the Division of 

Correction finds that a request for administrative remedy or an appeal is 

meritorious in whole or in part, the Administrative Remedy Procedure, to the 

extent possible, should provide the inmate with meaningful relief. 

E. It is the policy of the Division of Correction that requests for administrative 

remedy and appeals under the Administrative Remedy Procedure should be 

answered on the merits and substantive relief provided to the inmate where 

warranted. Nevertheless, inmates must adhere to the time periods and other 

requirements set forth in this Directive and should not expect that any late 

submission will be considered. 

VI. Procedures: 

A. Inmates may seek relief through the Administrative Remedy Procedure for issues 

that include, but are not limited to: 

1. Division of Correction and institutional policies and procedures; 

2. Medical services; 

3. Access to courts; 

4. Religious liberties; 

5. Lost, damaged, stolen, destroyed, or improperly confiscated property; 

6. Use of force; 

7. Sentence computation and diminution of confinement; 

8. Institutional conditions affecting health, safety, and welfare; and 

9. Administration and operation of this procedure. 

B. Inmates may not seek relief through the Administrative Remedy Procedure on the 

following issues: 

1. Case management recommendations and decisions; 

2. Maryland Parole Commission procedures and decisions; 

No. 15-6050, viewed 5/10/2016

Appeal: 15-6050 Doc: 61 Filed: 06/29/2016 Pg: 2 of 13
DCD 185-002 

Page 3 of 13 

3. Disciplinary hearing procedures and decisions; and 

4. Decisions to withhold mail. 

C. Inmates may seek relief concerning case management recommendations and 

decisions both through informal resolution and under IGO regulations. 

Disciplinary hearing decisions may be appealed under a wholly separate 

procedure in accordance with COMAR 12.02.27, applicable DPSCS directives, 

and under IGO regulations. Under no circumstances should inmates use the 

Administrative Remedy Procedure to raise any issue concerning disciplinary 

hearing procedures and decisions. Decisions to withhold mail may be appealed 

pursuant to DCD 250-1. 

D. Every inmate in the Division of Correction, regardless of physical condition, 

security level, administrative status, language barrier or housing assignment is 

entitled to submit a request for administrative remedy on those issues that qualify, 

and to appeal to the Commissioner if not satisfied with the response. If asked, 

wardens and staff shall ensure that assistance in filing requests for administrative 

remedy and appeals under the Administrative Remedy Procedure is available to 

inmates who are disabled or who are not functionally literate in English. Wardens 

shall ensure that the proper forms for using the Administrative Remedy Procedure 

are readily available in all housing units. 

E. Inmates are responsible for using the Administrative Remedy Procedure in good 

faith and in an honest and straightforward manner. When filing a request for 

administrative remedy or an appeal, inmates should briefly and clearly state the 

facts giving rise to the complaint and the relief requested. 

F. The Division of Correction will not allow any retaliation to be taken against 

inmates who use the Administrative Remedy Procedure in good faith. Inmates 

may use the Administrative Remedy Procedure to pursue complaints of any 

retaliation against them. When a claim of retaliation is confirmed, the Warden 

shall take appropriate action in accordance with Department of Public Safety and 

Correctional Services standards of conduct. 

G. Inmates may not file request for administrative remedy or appeals on behalf of 

other inmates, staff, or other third persons (such as visitors). Inmates are also 

restricted from filing class action complaints under this Directive. 

H. All requests for administrative remedy and appeals to the Commissioner shall be 

submitted in the name under which the inmate is committed to the custody of the 

Commissioner of Correction and shall include the inmate’s identification number. 

An inmate may also include a religious name or name authorized by court order. 

No. 15-6050, viewed 5/10/2016

Appeal: 15-6050 Doc: 61 Filed: 06/29/2016 Pg: 3 of 13
DCD 185-002 

Page 4 of 13 

I. The transfer of an inmate does not terminate the administrative remedy process, 

although transfer of an inmate may be relevant to any relief. An inmate who is 

transferred after an incident but prior to filing a request for administrative remedy 

shall submit the request to the Warden of the inmate’s current institution, within 

the appropriate time period. 

J. Except as provided in Section VI.K of this Directive, inmates may submit any 

number of requests for administrative remedy on issues that qualify under the 

Administrative Remedy Procedure. 

K. The Commissioner of Correction may limit the number of requests an inmate may 

file if the inmate has misused the Administrative Remedy Procedure by filing 

requests that are frivolous, unnecessarily duplicative, or which contain 

threatening, obscene or abusive language or material. 

1. The Warden shall make a written recommendation to the Commissioner 

regarding the number of requests to which the inmate should be limited 

and the duration of the limitation using the Administrative Remedy 

Procedure Limitation Request, Appendix 1 to this Directive. The 

recommendation must provide a compelling reason for the limitation. The 

Warden’s responsibilities under this section may be delegated only to an 

Assistant Warden. 

2. The Commissioner shall review the recommendation to limit an inmate’s 

use of the Administrative Remedy Procedure and respond in writing by 

approval or disapproval of the recommendation. The Commissioner’s 

responsibilities under this section may only be delegated to an Assistant 

Commissioner. 

3. An inmate may appeal a decision by the Commissioner to limit the 

number of administrative remedy requests to the IGO. Any appeal must 

be received by the IGO within 30 days of the date the inmate receives the 

Commissioner’s decision. 

4. The Warden may dismiss any requests for administrative remedy that 

exceed the limit approved by the Commissioner. Regardless of any 

dismissal, staff shall investigate and take appropriate action on any issue 

in a request if failure to do so could result in serious harm. 

L. Time Periods and Filing Procedures at the Institutional Level: 

1. An inmate may, at any time, attempt informal resolution of a complaint, 

using both correspondence and discussion with staff, as well as the 

Informal Inmate Complaint Form, Appendix 2 to this Directive. 

No. 15-6050, viewed 5/10/2016

Appeal: 15-6050 Doc: 61 Filed: 06/29/2016 Pg: 4 of 13
DCD 185-002 

Page 5 of 13 

2. Inmates are encouraged to use informal resolution, but attempting 

informal resolution does not suspend or stay the deadline for filing a 

formal request for administrative remedy or any other time period. 

3. An inmate must date, sign, and submit Request for Administrative 

Remedy, Appendix 3 to this Directive, within the later of: 

a. Thirty (30) calendar days of the date on which the incident 

occurred; or 

b. Thirty (30) calendar days of the date the inmate first gained 

knowledge of the incident or injury giving rise to the complaint. 

4. Wardens should recognize that certain complaints may be ongoing in 

nature and therefore not always subject to a strict application of this time 

period. For example, the heating system in an inmate’s housing unit has 

been malfunctioning for over 60 days. However, the weather has been 

unseasonably warm and the inmate has not complained because he or she 

has not been cold. The weather suddenly changes and now the inmate is 

cold and consequently complains about the malfunctioning heating 

system. 

5. Requests for administrative remedy concerning sentence computation and 

diminution of confinement are not subject to the 30-day time period. 

Although this type of request may be filed at any time, inmates are 

encouraged to submit a request concerning sentence computation and 

diminution of confinement as soon as the inmate becomes aware of the 

problem. Appeals to the Commissioner of Correction concerning sentence 

computation and diminution of confinement must be filed within the time 

period set forth in Section VI.M.1 of this Directive. 

6. When extraordinary circumstances prevent an inmate from submitting a 

request for administrative remedy within the 30-day time period, the 

Warden may accept a late filing. 

7. The inmate shall describe a single complaint or a reasonable number of 

closely related issues on the request form. “Closely related issues” are 

those that arise out of a single occurrence or condition. For example, an 

inmate seeking both medical attention and monetary damages due to a 

claim of excessive force is clearly raising two closely related issues. 

8. The inmate shall clearly and briefly state the facts giving rise to the 

complaint so that the basis for investigation can be determined. The 

necessary facts include: 

No. 15-6050, viewed 5/10/2016

Appeal: 15-6050 Doc: 61 Filed: 06/29/2016 Pg: 5 of 13
DCD 185-002 

Page 6 of 13 

a. The date and location of the occurrence; 

b. The names(s) of staff involved; 

c. The name(s) of any witnesses; 

d. A brief statement of the facts; and, 

e. A brief statement of the relief requested. 

9. If the inmate includes more than one issue in a single request for 

administrative remedy and the issues are not closely related or does not 

provide sufficient information to determine the basis for investigation, the 

Warden may dismiss the request for procedural reasons. 

a. If the Warden dismisses a request because the complaint contains 

multiple unrelated issues or does not provide sufficient information 

to determine the basis for investigation, the inmate may resubmit a 

request containing a single issue, or a reasonable number of closely 

related issues, or may resubmit with additional information needed 

to determine the basis for investigation. 

b. The inmate must resubmit the request within the original time 

period or within 15 days of the date of dismissal, whichever is 

later. 

c. Regardless of any dismissal, staff shall investigate and take 

appropriate action on any issue in a request for administrative 

remedy if failure to do so could result in serious harm. 

10. The inmate shall submit the request for administrative remedy to an 

officer in the control center of the inmate’s housing unit, a tier officer, or a 

custody supervisor. The officer who receives a request for administrative 

remedy must sign and date the form and provide the inmate with the 

carbonless copy of the request. The officer who receives a request for 

administrative remedy must deliver the request to the location designated 

by the Warden by the end of that officer’s shift. 

11. Within five business days of the date the inmate submits a request for 

administrative remedy, the Warden shall provide the inmate with a receipt 

and case number. Inmates are responsible for keeping the carbonless copy 

of the request for administrative remedy and any receipts. These 

documents are needed in the event of further proceedings. 

No. 15-6050, viewed 5/10/2016

Appeal: 15-6050 Doc: 61 Filed: 06/29/2016 Pg: 6 of 13
DCD 185-002 

Page 7 of 13 

12. The Warden shall investigate and respond to all requests for administrative 

remedy within 30 calendar days of the date of submission of the request 

for administrative remedy. 

a. The Warden is permitted one extension of 15 calendar days to 

respond to a request for administrative remedy. The inmate’s 

consent to the extension is not required. 

b. If the Warden extends the time to respond, the Warden must 

provide written notice of the extension using the Extension Form, 

Appendix 4 to this Directive. The completed form must be sent to 

the inmate within the original 30 days. 

13. An inmate may withdraw a request for administrative remedy at any time. 

An inmate who withdraws a request for administrative remedy shall 

submit the withdrawal using the Withdrawal Form, Appendix 5 to this 

Directive. Withdrawal of the request may prevent consideration of the 

claim at a higher level. 

14. By separate Directive, the Commissioner shall establish standards for the 

investigation of requests for administrative remedy and preparing 

responses, as well as the duties of wardens and institutional administrative 

remedy coordinators. 

15. Regardless of any dismissal for procedural reasons, staff shall investigate 

and take appropriate action on any issue in a request for administrative 

remedy if failure to do so could result in serious harm. 

16. The Warden shall promptly provide to the inmate any relief ordered in 

response to a request for administrative remedy or appeal. 

17. If the Warden fails to respond to a request for administrative remedy 

within 30 calendar days of the date the request is submitted or within 45 

calendar days of the date the request is submitted, if an extension is 

required by the Warden under Section VI.L.12.a of this Directive, the 

request for administrative remedy is considered denied and the inmate 

may appeal to the Commissioner of Correction. 

M. Time Periods and Filing Procedures for Appeals: 

1. All appeals to the Commissioner of Correction must be dated, signed and 

submitted, using the Headquarters Appeal of Administrative Remedy 

Response, Appendix 6 to this Directive, so that the appeal is received by 

the Commissioner’s Office within 30 calendar days of the date the inmate 

receives the Warden’s response, or within 30 calendar days of the date the 

response from the Warden was due. 

No. 15-6050, viewed 5/10/2016

Appeal: 15-6050 Doc: 61 Filed: 06/29/2016 Pg: 7 of 13
DCD 185-002 

Page 8 of 13 

Appeals concerning sentence computation and diminution of confinement 

are included within this time period. 

2. Unless indigent as defined by DCD 175-2, inmates are encouraged to affix 

proper postage and use the United States Postal Service when submitting 

an appeal. Inmates may also use institutional courier mail systems to 

submit appeals. If an institutional courier system is used, the Division of 

Correction has no responsibility for delivery dates exceeding the 

applicable time period. 

3. When extraordinary circumstances prevent an inmate from submitting an 

appeal so that it is received by the Commissioner’s Office within the 30-

day time period, the Commissioner may accept a late filing. 

4. An inmate may appeal to the Commissioner even if the Warden finds the 

complaint meritorious in whole or in part, for example, if the inmate is 

dissatisfied with the relief ordered by the Warden. 

5. When any appeal is received by the Commissioner, the headquarters 

administrative remedy coordinator shall, within five business days of the 

date the appeal was received, send the inmate Part C of the appeal 

notifying the inmate of the date the appeal was received. 

6. The Commissioner shall investigate and respond to all appeals within 30 

calendar days of the date the appeal is received, unless an extension is 

required under Section VI.M.9.b of this Directive. 

7. The Commissioner’s investigation of an appeal is not limited by any 

investigation conducted by the Warden. When responding to an appeal, 

the Commissioner is not limited to affirming or reversing the Warden’s 

decision. The Commissioner may take any action in response to an appeal 

that is consistent with the major purposes of the Administrative Remedy 

Procedure. 

8. A failure by the Warden to respond to a request for administrative remedy 

in a timely manner does not prevent the Commissioner from responding to 

an appeal on any basis that was available to the Warden. 

9. If the inmate appeals to the Commissioner after the Warden has failed to 

respond in a timely manner, the Commissioner may direct the Warden to 

investigate the complaint and prepare a recommended response to the 

appeal for the Commissioner to review. 

No. 15-6050, viewed 5/10/2016

Appeal: 15-6050 Doc: 61 Filed: 06/29/2016 Pg: 8 of 13
DCD 185-002 

Page 9 of 13 

a. The Warden shall investigate and prepare a recommended response 

to the appeal on behalf of the Commissioner and provide the 

Commissioner with the recommended response within 15 calendar 

days of the date of the Commissioner’s order, or earlier if required 

by the Commissioner. 

b. If the Warden is directed to investigate and prepare a 

recommended response on behalf of the Commissioner, the 

Commissioner is permitted one extension of 15 calendar days to 

respond to the appeal. The inmate’s consent to the extension is not 

required. 

c. If the Commissioner extends the time to respond to an appeal, the 

Commissioner must provide written notice to the inmate using the 

Extension Form, Appendix 4 to this directive within the original 30 

days. 

d. The Commissioner may accept or reject the Warden’s 

recommended response, substitute the Commissioner’s response, 

or take any action consistent with the purposes of the 

Administrative Remedy Procedure, except remanding to the 

Warden for further proceedings at the institutional level. 

10. If the inmate appeals to the Commissioner after the Warden has failed to 

respond in a timely manner, and the inmate subsequently receives a 

response from the Warden concerning the same request for administrative 

remedy, the Warden shall also provide the Commissioner with a copy of 

the untimely response. 

a. The inmate may withdraw the appeal using the Withdrawal Form, 

Appendix 5 to this Directive if the inmate is satisfied with the 

Warden’s response, even though the response was not timely. 

b. If the inmate is not satisfied with the Warden’s response, the 

inmate may continue with the appeal. 

c. If the inmate continues with the appeal, no further action is 

required by the inmate. The inmate may but is not required to 

supplement the appeal based on the Warden’s response. 

11. Any request for administrative remedy submitted directly to the 

Commissioner without first being submitted to the Warden shall be 

referred by the Commissioner to the Warden. 

No. 15-6050, viewed 5/10/2016

Appeal: 15-6050 Doc: 61 Filed: 06/29/2016 Pg: 9 of 13
DCD 185-002 

Page 10 of 13 

a. The Commissioner shall refer a request for administrative remedy 

submitted directly to the Commissioner within 30 calendar days of 

the date the request is received by the Commissioner. The referral 

shall include the date the request was received. 

b. The Commissioner shall provide written notice of the referral to 

the inmate within 30 calendar days of the date the request was 

received by the Commissioner. The inmate’s consent to the 

referral is not required. 

c. In the event of such a referral, the Warden shall provide the inmate 

with a receipt using Part C of the request within five business days 

of receiving the referral and shall respond to the inmate within 30 

calendar days of the date the Warden receives the referral. 

d. If an extension of 15 calendar days to respond to a referral is 

required, the Warden shall provide the inmate with written notice 

within 30 calendar days of the date the Warden received the 

referral using the Extension Form, Appendix 4 to this Directive. 

The inmate’s consent to the extension is not required. 

e. In all respects, the referral shall be treated as if it were an original 

request for administrative remedy, except that no referral by the 

Commissioner shall be dismissed by the Warden for lack of 

timeliness if the original request was received by the 

Commissioner within 30 calendar days of the date of the incident 

or within 30 calendar days of the date the inmate gained 

knowledge of the incident or injury giving rise to the complaint, 

whichever is later. 

f. Regardless of any referral, headquarters staff shall investigate and 

take appropriate action on any issue in a request for administrative 

remedy submitted directly to the Commissioner if failure to do so 

could result in serious harm. 

12. By separate Directive, the Commissioner shall establish standards for the 

investigation of appeals and preparing responses to appeals, and the duties 

of the headquarters administrative remedy coordinator. 

13. Regardless of any dismissal of an appeal for procedural or other reasons, 

headquarters staff shall investigate and take appropriate action on any 

issue in an appeal if failure to do so could result in serious harm. 

No. 15-6050, viewed 5/10/2016

Appeal: 15-6050 Doc: 61 Filed: 06/29/2016 Pg: 10 of 13
DCD 185-002 

Page 11 of 13 

14. If the Commissioner fails to respond to an appeal within 30 calendar days 

of the date the Commissioner receives the appeal, or 45 calendar days of 

the date received if an extension is required under Section VI.M.9.b of this 

Directive, the appeal is considered denied, and the inmate may seek 

further administrative review under regulations of the IGO. 

N. Regulations of the Inmate Grievance Office (IGO) include the following: 

1. COMAR 12.07.01.06B provides: “An appeal from the administrative 

remedy procedure to the Inmate Grievance Office shall be filed within 

30 days from the grievant’s receipt of a response from the Commissioner 

[of Correction], or within 30 days of the date the Commissioner’s response 

was due.” 

2. COMAR 12.07.01.06E provides: “The Inmate Grievance Office may 

dismiss any disciplinary proceeding appeal and any grievance within the 

scope of the administrative remedy procedure that has not been exhausted 

through all institutional remedies in a timely manner.” 

3. COMAR 12.07.01.06F provides: “A time limitation or procedural bar 

may be waived [by the Inmate Grievance Office] for a grievance which 

represents a continuing problem or for which good cause is shown for a 

failure to proceed in a timely manner.” 

4. COMAR 12.07.01.07A provides: “The Executive Director shall conduct a 

preliminary review of a grievance to determine whether it should be 

dismissed or proceed to a hearing.” 

5. COMAR 12.07.01.07B(4) provides: “A grievance shall be dismissed on 

preliminary review as wholly lacking in merit if . . . [t]he grievant has 

failed to exhaust remedies available under the administrative remedy 

procedure or the disciplinary proceeding in a timely manner, and has not 

shown good cause for the failure to do so.” 

O. In the Courts of the State of Maryland, judicial review of final decisions in 

matters before the IGO is available pursuant to Correctional Services Article, § 

10-210. 

1. The inmate may seek judicial review of a final decision in matters before 

the IGO in the Circuit Court of the County in which the inmate is 

confined. Correctional Services Article, § 10-210(b)(2). 

2. Courts and Judicial Proceedings Article, § 5-1003(a)(1) provides: “A 

prisoner may not maintain a civil action until the prisoner has fully 

exhausted all administrative remedies for resolving the complaint or 

grievance.” 

No. 15-6050, viewed 5/10/2016

Appeal: 15-6050 Doc: 61 Filed: 06/29/2016 Pg: 11 of 13
DCD 185-002 

Page 12 of 13 

P. Federal law, 42 U.S.C. § 1997e(a) provides: “No action shall be brought with 

respect to prison conditions under [42 U.S.C. § 1983], or any other Federal law, 

by a prisoner confined in any jail, prison, or other correctional facility until such 

administrative remedies as are available are exhausted.” 

Q. This series of Directives establishes policy and procedure for the operation of the 

Administrative Remedy Procedure throughout the Division of Correction. 

R. The institutional administrative remedy coordinator or designee shall complete the 

Policy Management Audit Form, Appendix 7 to this Directive in June and 

December of each calendar year. When deficiencies are noted, a compliance plan 

shall be completed to address each deficiency. A copy of the completed form(s) 

shall be forwarded to the: 

1. Institutional audit coordinator; and 

2. Director, Office of Policy Development, Analysis and Management 

The institutional administrative remedy coordinator or designee shall maintain a 

copy of the form for review during the Headquarters Administrative Remedy 

Audit. 

S. No institutional directives are required or permitted. 

VII. Attachments: 

A. Appendix 1, Administrative Remedy Procedure Limitation Request (DOC Form 

 185-002aR) 

 B. Appendix 2, Informal Inmate Complaint Form (DOC Form 185-002bR) 

 C. Appendix 3, Request for Administrative Remedy (DOC Form 185-002c) 

 D. Appendix 4, Extension Form (DOC Form 185-002dR) 

 E. Appendix 5, Withdrawal Form (DOC Form 185-002eR) 

F. Appendix 6, Headquarters Appeal of Administrative Remedy Response (DOC 

Form 185-002fR) 

G. Appendix 7, Policy Management Audit Form (DOC Form 1-2aR) and Policy 

 Management Compliance Plan (DOC Form 1-2bR) 

VIII. Rescissions: 

 185-001: Table of Contents, dated April 1, 1993 

 185-002: Administrative Remedy Procedure Policy, dated February 15, 2005 

 185-100: Administrative Remedy Procedure Description, dated April 1, 1993 

 185-101: Time Frames, dated April 1, 1993 

 185-200: Institution Program Orientation and Management, dated April 1, 1993 

 185-201: Inmate Orientation, dated April 1, 1993 

No. 15-6050, viewed 5/10/2016

Appeal: 15-6050 Doc: 61 Filed: 06/29/2016 Pg: 12 of 13
DCD 185-002 

Page 13 of 13 

 185-202: Staff Awareness, dated April 1, 1993 

 185-203: Informal Resolution Procedure, dated April 1, 1993 

185-204: Preliminary Review of a Request for Administrative Remedy, dated 

 April 1, 1993 

 185-205: Administrative Dismissal of a Request, dated April 1, 1993 

 185-206: Acceptance and Investigation of a Request for Administrative Remedy, dated 

 April 1, 1993 

 185-207: Warden’s Response to a Request for Administrative Remedy, dated April 1, 

1993 

 185-208: Providing Relief to a Request for Administrative Remedy, dated April 1, 1993 

 185-300: Headquarters Program Organization and Management, dated April 1, 1993 

 185-301: Administrative Dismissal of an Appeal, dated April 1, 1993 

 185-302: Acceptance and Investigation of a Headquarters Appeal of Administrative 

 Remedy Response, dated April 1, 1993 

185-303: Commissioner’s Response to a Headquarters Appeal of Administrative 

 Remedy Response, dated April 1, 1993 

 185-304: Providing Relief to the Inmate, dated April 1, 1993 

 185-305: Adverse Effect Request, dated April 1, 1993 

 185-400: Program Description of Procedures for Inmates, dated April 1, 1993 

 185-401: Submitting a Complaint for Informal Resolution, dated April 1, 1993 

 185-402: Submitting a Request for Administrative Remedy, dated April 1, 1993 

 185-403: Submitting a Headquarters Appeal of Administrative Remedy Response, dated 

April 1, 1993 

 185-500: Professional Training and Development, dated April 1, 1993 

 185-600: Documentation and Reporting, dated April 1, 1993 

 185-700: Audits, dated April 1, 1993 

Distribution: A 

 L 

 S 

 

No. 15-6050, viewed 5/10/2016

Appeal: 15-6050 Doc: 61 Filed: 06/29/2016 Pg: 13 of 13