Source: s3://data.kl3m.ai/documents/govinfo/USCOURTS/USCOURTS-cand-3_04-cv-05222/USCOURTS-cand-3_04-cv-05222-11/pdf.json

Nature of Suit Code: 850
Nature of Suit: Securities, Commodities, Exchange
Cause of Action: 15:78m(a) Securities Exchange Act

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1 BORIS FELDMAN, State Bar No. 128838 

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PERI NIELSEN, State Bar No. 196781 

DAVID L. LANSKY, State Bar No. 199952 

WILSON SONSINI GOODRICH & ROSATI 

Professional Corporation 

650 Page Mill Road 

Palo Alto, CA 94304-1050 

Telephone: (650) 493-9300 

Facsimile: (650) 565-5100 

email: boris.feldman@wsgr.com 

Attorneys for Defendants 

SUPPORTSOFT, INC., RADHA R. BASU 

and BRIAN M. BEATTIE 

UNITED STATES DISTRICT COURT 

NORTHERN DISTRICT OF CALIFORNIA 

SAN FRANCISCO DIVISION 

In re SUPPORTSOFT, INC. 

SECURITIES LITIGATION 

This Document Relates To: 

ALL ACTIONS 

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CASE NO.: C 04-5222 SI 

[PROPOSED] STIPULATED 

CONFIDENTIALITY ORDER 

Before: Honorable Susan Illston

CONFIDENTIALITY ORDER

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In order to protect the confidentiality of confidential information obtained by the parties 

in connection with this case, the parties hereby agree as follows: 

1. Any party or non-party may designate as “confidential” (by stamping the relevant 

page or as otherwise set forth herein) any document or response to discovery which that party or 

non-party considers in good faith to contain information involving trade secrets, or confidential 

business or financial information, subject to protection under the Federal Rules of Civil 

Procedure or California law. Where a document or response consists of more than one page, the 

first page and each page on which confidential information appears shall be so designated. 

2. A party or non-party may designate information disclosed during a deposition or 

in response to written discovery as “confidential” by so indicating in said responses or on the 

record at the deposition and requesting the preparation of a separate transcript of such material. 

Additionally, a party or non-party may designate in writing, within twenty (20) days after receipt 

of said responses or of the deposition transcript for which the designation is proposed, that 

specific pages of the transcript and/or specific responses be treated as "confidential" information. 

Any other party may object to such proposal, in writing or on the record. Upon such objection, 

the parties shall follow the procedures described in paragraph 8 below. After any designation 

made according to the procedure set forth in this paragraph, the designated documents or 

information shall be treated according to the designation until the matter is resolved according to 

the procedures described in paragraph 8 below, and counsel for all parties shall be responsible 

for marking all previously unmarked copies of the designated material in their possession or 

control with the specified designation. 

3. All information produced or exchanged in the course of this case (other than 

information that is publicly available) shall be used by the party or parties to whom the 

information is produced solely for the purpose of this case. 

4. Except with the prior written consent of the other parties, or upon prior order of 

this Court obtained upon notice to opposing counsel, anything designated as confidential 

pursuant to the terms of this Order (“Confidential Information”) shall not be disclosed to any 

person other than: 

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CONFIDENTIALITY ORDER

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(a) counsel for the respective parties to this litigation, including in-house 

counsel and co-counsel retained for this litigation; 

(b) employees of such counsel; 

(c) individual defendants, class representatives, any officer or employee of a 

party, to the extent deemed necessary by counsel for the prosecution or 

defense of this litigation; 

(d) consultants or expert witnesses retained for the prosecution or defense of 

this litigation, provided that each such person shall execute a copy of the 

Certification annexed to this Order (which shall be retained by counsel to 

the party so disclosing the Confidential Information and made available 

for inspection by opposing counsel during the pendency or after the 

termination of the action only upon good cause shown and upon order of 

the Court) before being shown or given any Confidential Information and 

provided that if the party chooses a consultant or expert employed by 

SupportSoft, Inc. or one of its competitors (as listed on Appendix A), the 

party shall notify the opposing party, or designating non-party, before 

disclosing any Confidential Information to that individual and shall give 

the opposing party an opportunity to move for a protective order 

preventing or limiting such disclosure; 

(e) any authors or recipients of the Confidential Information; 

(f) the Court, Court personnel and court reporters; and 

(g) witnesses (other than persons described-in paragraph 4(e)). A witness 

shall sign the Certification before being shown a confidential document. 

Confidential Information may be disclosed to a witness who will not sign 

the Certification only in a deposition at which the party who designated 

the Confidential Information is represented or has been given notice that 

Confidential Information produced by the party may be used. At the 

request of any party, the portion of the deposition transcript involving the 

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CONFIDENTIALITY ORDER

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Confidential Information shall be designated "Confidential" pursuant to 

paragraph 2 above. Witnesses shown Confidential Information shall not 

be allowed to retain copies. 

5. Any persons receiving Confidential Information shall not reveal or discuss such 

information to or with any person who is not entitled to receive such information, except as set 

forth herein. 

6. For applications and motions to the Court on which a party submits Confidential 

Information, all documents and chamber copies containing Confidential Information which are 

submitted to the Court shall be filed with the Court in sealed envelopes or other appropriate 

sealed containers. On the outside of the envelopes, a copy of the first page of the document shall 

be attached. If Confidential Information is included in the first page attached to the outside of 

the envelopes, it may be deleted from the outside copy. The word “CONFIDENTIAL” shall be 

stamped on the envelope and a statement substantially in the following form shall also be printed 

on the envelope: 

This envelope is sealed pursuant to order of the Court, contains 

Confidential Information and is not to be opened or the contents

revealed, except by Order of the Court or agreement by the parties. 

In the event that the Clerk’s Office refuses to accept a document filed under seal, the 

filing party shall, not later than the next business day, file a notice indicating which documents 

the party attempted to file, and indicating whether the documents contained material that had 

been designated as confidential by plaintiffs, defendants, or both. The filing party shall also 

serve a copy of the rejected filing by overnight mail on all other parties. Any party that wishes to 

contest the public filing of the document must file a motion to that effect within five (5) business 

days of the initial filing date. If no motion is received, the filing party may file the document 

publicly within seven (7) business days of the initial filing. If a motion is filed to permit the 

filing to be made under seal, the filing party may not file the document with the confidential 

material included therein until the motion is resolved. This procedure shall not affect the 

schedule for future filings. 

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CONFIDENTIALITY ORDER

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7. A party may designate as “Confidential” documents or discovery materials 

produced by a non-party by providing written notice to all parties of the relevant document 

numbers or other identification within thirty (30) days after receiving such documents or 

discovery materials. Any party or non-party may voluntarily disclose to others without 

restriction any information designated by that party or non-party as confidential, although a 

document may lose its confidential status if it is made public. 

8. If a party contends that any material is not entitled to confidential treatment, such 

party may at any time give written notice to the party or non-party who designated the material. 

The party or non-party who designated the material shall have twenty-five (25) days from the 

receipt of such written notice to apply to the Court for an order designating the material as 

confidential. The party or non-party seeking the order has the burden of establishing that the 

document is entitled to protection. 

9. Notwithstanding any challenge to the designation of material as Confidential 

Information, all documents designated as confidential shall be treated as such and shall be 

subject to the provisions hereof unless and until one of the following occurs: 

(a) the party or non-party who claims that the material is Confidential 

Information withdraws such designation in writing; or 

(b) the party or non-party who claims that the material is Confidential 

Information fails to apply to the Court for an order designating the 

material confidential within the time period specified above after receipt 

of a written challenge to such designation; or 

(c) the Court rules the material is not Confidential Information. 

10. All provisions of this Order restricting the communication or use of Confidential 

Information shall continue to be binding after the conclusion of this action, unless otherwise 

agreed or ordered. Upon conclusion of the litigation, a party in the possession of Confidential 

Information, other than that which is contained in pleadings, correspondence and deposition 

transcripts, shall either (a) return such documents to counsel for the party or non-party who 

provided such information no later than thirty (30) days after a request by such counsel, or (b) 

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CONFIDENTIALITY ORDER

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destroy such documents within ninety (90) days following the conclusion of this action and all 

appeals and certify in writing within thirty (30) days following destruction that the documents 

have been destroyed. 

11. The terms of this Order do not preclude, limit, restrict or otherwise apply to the 

use of documents at trial. 

12. If a party inadvertently produces confidential information without marking it as 

such, it may be disclosed to others until the receiving party becomes aware of the error, unless a 

reasonable person looking at the face of the document would be aware that it contains nonpublic, confidential, proprietary, commercially sensitive, or trade secret information of the 

producing party. As soon as the receiving party becomes aware of the inadvertent production, 

the information must be treated as though it had been timely designated under this 

Confidentiality Order, and the receiving party must endeavor in good faith to obtain all copies of 

the documents that it distributed or disclosed to persons not authorized by Paragraphs 4 herein, 

as well as any copies made by such persons. 

13. If a party inadvertently produces a document that it later discovers to be a 

privileged document, the production of that document shall not be deemed to constitute the 

waiver of any applicable privileges or work product protection. In such circumstances, the 

producing party must immediately notify the receiving party of the inadvertent production, and 

request the return or confirmed destruction of the privileged materials. Within five (5) days of 

receiving such notification, the receiving party shall return or confirm destruction of all such 

materials, including any summaries thereof. Such return or confirmation of destruction shall not 

preclude the receiving party from seeking to compel production of the materials for reasons other 

than their inadvertent production.

14. Nothing herein shall be deemed to waive any applicable privilege or work product 

protection, or to affect the ability of a party to seek relief for an inadvertent disclosure of material 

protected by privilege or work product protection. 

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CONFIDENTIALITY ORDER

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15. Any witness or other person, firm or entity from which discovery is sought may 

be informed of and may obtain the protection of this Order by written advice to the parties' 

respective counsel or by oral advice at the time of any deposition or similar proceeding. 

16. This Order shall not apply to or affect the use of information already in the 

possession of a party or obtained by a party outside the course of discovery in this litigation.

Respectfully submitted, 

Dated: March 16, 2006 WILSON SONSINI GOODRICH & ROSATI 

Professional Corporation 

By: s/David L. Lansky 

BORIS FELDMAN, State Bar No. 128838 

PERI NIELSEN, State Bar No. 196781 

DAVID L. LANSKY, State Bar No. 199952 

650 Page Mill Road 

Palo Alto, CA 94304-1050 

Telephone: (650) 493-9300 

Facsimile: (650) 565-5100 

Attorneys for Defendants SupportSoft, Inc., Radha 

R. Basu and Brian M. Beattie 

Dated: March 16, 2006 SUCHAROW & RUDOFF LLP 

By: s/Joseph Sternberg 

JONATHAN M. PLASSE 

CHRISTOPHER J. KELLER 

JOSEPH STERNBERG 

100 Park Avenue

New York, New York 10017-5563

Telephone: (212) 907-0700

Facsimile: (212) 818-0477 

GLANCY BINKOW & GOLDBERG LLP

Dated: March 16, 2006 By: s/Peter Binkow 

LIONEL Z. GLANCY #134180

PETER A. BINKOW #173848 

MICHAEL GOLDBERG #188669

1801 Avenue of the Stars, Suite 311 Los Angeles, 

California 90067 Telephone: (310) 201-9150 

Facsimile: (310) 201-9160 

SCHATZ & NOBEL, P.C. 

Dated: March 16, 2006 By: s/Mark P. Kindall 

ANDREW M. SCHATZ 

JEFFREY S. NOBEL 

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CONFIDENTIALITY ORDER

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1 NANCY A. KULESA 

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MARK P. KINDALL

One Corporate Center

20 Church Street, Suite 1700

Hartford, CT 06103

Tel.: 860-493-6292

Fax: 860-493-6290

Attorneys for Plaintiff 

THE FOREGOING STIPULATION 

IS APPROVED AND IS SO ORDERED. 

Dated: ____________, 2006 ________________________________________ 

The Honorable Susan Illston

United States District

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1 APPENDIX A 

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SupportSoft, Inc. Competitors: 

(including all parents, subsidiaries, and spin-offs of the following:) 

Motive, Inc. 

Alteris 

Right Now Technologies 

BMC Software

Hewlett-Packard

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CONFIDENTIALITY ORDER

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1 APPENDIX B 

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CERTIFICATION

 I hereby certify my understanding that Confidential Information is being provided to me 

pursuant to the terms and restrictions of the Confidentiality Stipulation and Order dated 

_______________________ in In re SupportSoft, Inc. Securities Litigation, Case No. C 04-5222 

SI (N.D. Cal.). I have been given a copy of that Order and read it. I agree to be bound by the 

Order. I will not reveal the Confidential Information to anyone, except as allowed by the Order.

I will maintain all such Confidential Information -- including copies, notes or other 

transcriptions made therefrom -- in a secure manner to prevent unauthorized access to it. No 

later than thirty (30) days after the conclusion of this action, I will return the Confidential 

Information -- including copies, notes or other transcriptions made therefrom -- to the counsel 

who provided me with the Confidential Information. I hereby consent to the jurisdiction of the 

United States District Court for the Northern District of California for the purpose of enforcing 

the Confidentiality Order. 

DATED: ___________________________ 

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CONFIDENTIALITY ORDER

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