Work List for Conflicted Contracts
Application component: Revenue Accounting Contract Processing
App type: Transactional
Line of business: Finance
Leading industry: Cross Industry
Solution capability: Financial Accounting (S/4)|Revenue and Cost Accounting (S/4)
Description:  You can make manual changes to correct attributes without changing the operational document, customizing, or the BRF+ rules. However, the back-end operational system may still request more changes to the performance obligations after the manual change is made. A conflict may then occur because the system cannot determine whether the manual or operational value should be used. For example, this may occur when a change is made to the corresponding sales order. If you and the back-end system have changed the same attribute, a conflict occurs. In this scenario, the system puts the contract with conflicting changes on the Conflicted Revenue Contracts Worklist user interface. You can review the list and resolve the conflicts on the UI. You can resolve conflicts by following these steps:  Open the Fiori App Conflicted Revenue Contracts Worklist.   Search for your conflicted revenue contracts and click on a revenue contract to view the next page with details about the conflicted attributes.   Click Edit in the upper right corner to enter edit mode.   When you choose to accept either of the following, please make sure you always choose the desired value for all POBs in a contract as the system will not accept partial conflict resolution:   Value from the Operational Document   Value from Manual Change     Click Resolve Conflicts to now save your changes and after your selection below, the POB status and revenue contract status will be set to In Process.   If you choose a value from the manual change, then you have the option to select a Business Change Reason within the Confirmation pop-up window. The effective date remains the same as the effective date from the last contract change that was performed. If you do not select any Business Change Reason from the confirmation pop-up window, the Business Change Reason is taken from the last contract change instead.   If you choose all values from operational document, then you will solve the conflict directly without providing any Business Change Reason. This is because you accept the current attributes of all performance obligations (POBs) without making any contract change.     Click Cancel to discard your changes.   
Revenue Accountant can use this application to review the conflicted fields for revenue contracts and solve the conflict.
Key features:  Conflicted Contracts A conflict only occurs if the following applies:   Some of the attributes for a POB were changed manually.   Later, the same attributes of the POB were changed using a different value to that provided as the manual change value from the operational system, customizing, or BRF+ rules.   As a result, the value from the operational system differs from the original value and the manual value. In this scenario, the system cannot decide whether to keep the manual change or the operational value and therefore sets the status of the POB and the contract as Pending Review ( R ). The value from the operational system will then overwrite the manual values. Example    On 2020.01.01, you create a sales order with a subscription. The start date of the subscription is 2020.01.01.   On 2020.01.02, you manually update the start date of the subscription to 2020.02.01 using Manage Revenue Contracts UI.   On 2020.01.03, you update the start date to 2020.03.01 from the sales order.   As a result, the status of the subscription and the contract are updated to Pending Review （R） and the start date of the subscription is updated to 2020.03.01.   You can resolve the conflict in the Conflicted Revenue Contracts Worklist app. For the conflicted subscription, the Value from the Operational Document of the start date is 2020.03.01 and Value from the Manual Change of the start date is 2020.02.01.   
Business roles: Revenue Accountant
Revenue Accountant : 
Displays and edits revenue contracts relevant information, check and reconcile postings for revenue contracts.