Outbound Delivery (S/4HANA)
Application component: Object Pages
App type: Fact sheet
Line of business: Supply Chain
Leading industry: Cross Industry
Solution capability: Delivery Management (S/4)
Description:  You can access this app from the Enterprise Search for outbound deliveries search results. You can search for outbound deliveries based on key attributes, for example, shipping point, material number, or customer. The search results are displayed as a worklist where you can directly access outbound delivery object pages. With the outbound delivery object page you can display outbound delivery data and navigate to additional relevant information. You can also easily access related documents and key facts about relevant master data, especially business partners and material characteristics. 
An App to display Outbound Delivery data
Key features:  Display general attributes of the outbound delivery document (such as shipping point, overall status, and delivery date), as well as contextual information. Display the individual items that are to be delivered and their associated quantities, along with the respective plant and storage locations. Display the contact details of the business partners involved in the delivery process. Navigate to additional information relevant in your business context, such as detailed information about related business partners, material master data, and related sales orders.Display the process flow that provides you with a graphical overview of the chain of connected process steps and corresponding business documents (document flow). For example, you can see the sales order that might have been created prior to the outbound delivery, or the material document that recorded the goods issue posting for the outbound delivery. 
Business roles: Internal Sales Representative| Production Planner| Billing Clerk| Sales Manager| Material Planner - External Procurement| Inventory Manager| Shipping Specialist| Shipping Specialist - Just-In-Time Supply| Warehouse Clerk| Customer Service Manager (Customer Management)| Returns and Refund Clerk| Customer Service Representative (Customer Management)| Sales Manager (Customer Management)| Customer Service Representative - In-House Repair| Customer Service Manager - In-House Repair| Change Management Coordinator| Service Technician - In-House Repair
Project Financial Controller : 
Is responsible for all financial aspects of one or several projects, including the creation of work breakdown structures, project planning, budgeting and forecasting, period-end closing support as well as project financial monitoring and reporting. 

Warehouse Clerk : 
Executes daily warehouse operations, such as carrying out stock transfers, analyzing stock-out situations, reverse material documents, etc.

Production Planner : 
Plans, monitors and adjusts material supplies produced internally and ensures material availability for sales order fulfillment and production supply. Collaborates internally with customer care and other production planners.

Solution Order Specialist : 
Manages solution orders for customers. Creates, updates, orchestrates and monitos the solution order, order execution and coordination across delivery organizations, delivering reports on orders, executing order changes, etc.

Quality Engineer : 
Supports the quality manager in making sure that the company’s quality and safety compliance goals are met. Makes usage decisions. Performs statistical analyses of test results. Coordinates activities within QM.

Receiving Specialist (Oil & Gas) : 
Is responsible for receiving the items stock, non-stock, rental items and also supports execution of logistics process.

Service Technician - In-House Repair : 
Is responsible for repairing devices or components which have been sent to the In-House Repair service. Executes and documents repairs.

Customer Service Representative - In-House Repair : 
Is responsible for coordinating In-House Repairs and ensuring their correct commercial processing. Manages received devices, quotations, repair orders and billing.

Material Planner - External Procurement: (is an add-on role to the Material Planner)
Ensures the availability of materials for production supply plans and monitors and adjusts material supplies procured externally. Collaborates internally with production planners and externally with suppliers.

Sales Manager (Customer Management) : 
Monitors and optimizes sales processes, sales panning, and coordinates sales forces.

Change Management Coordinator : 
Coordinates changes in compliance with applicable standards which ensure a safe and efficient implementation. This includes collecting change relevant information, involving experts, obtaining approvals, and managing implementation activities.

Plant Manager : 
Is responsible for the plant, including cost centers, personnel, and production. Ensures that the plant goals are in accordance with the corporate or factory goals, as well as with the superior supply chain and subordinate areas.

Internal Sales Representative : 
Manages sales documents, e.g. captures changes or cancels sales orders, prepares quotations, and manages contracts. Monitors, troubleshoots, and collaborates on critical open issues from the sales order fulfillment process.

Customer Service Manager (Customer Management) : 
Monitors and optimizes service processes, services planning, and coordinates services forces.

Allocator (Retail) : 
Is responsible for the distribution of products from distribution centers to stores throughout the lifecycle of these products.

Warehouse Clerk (Retail) : 
Executes daily warehouse operations, such as carrying out stock transfers, analyzing stock-out situations, reverse material documents, etc.

Customer Service Representative (Customer Management) : 
Acts as a central contact for the customers service needs, handling customer service requests and communicating changes and adjustments. Creates and modifies service contracts, service orders and service confirmations.

Quality Technician : 
Prepares and executes quality inspections of products and materials and manages inconsistencies.

Billing Clerk : 
Processes invoices in time, monitors and manages the invoice process, works on a prioritized worklist (e.g. sorted by invoice date and value of invoice requests), creates, releases, and sends invoice documents.

Shipping Specialist : 
Processes outbound deliveries.

External Auditor : 
Reviews the accounts of organizations to ensure the accuracy and completeness of their financial records.

Dispatcher (Transportation Management) : 
Monitors incoming transportation demands. Initiates necessary actions in case of planning backlog. Monitors planning and execution of transportation orders. Executes initial delivery creation.

Dangerous Goods Specialist - Product Compliance : 
Monitors the activities of the organization that involve dangerous goods, prepares accident reports, and the annual dangerous goods report.

Customer Service Manager - In-House Repair : 
Manages In-House Repair service processes, including repair planning, monitoring, process optimization and personnel management.

Supply Chain Analyst (Oil & Gas) : 
Analyses field logistics supply process document flow.

Sales Manager : 
Monitors and optimizes sales processes, sales panning, and coordinates sales forces.

Returns & Refund Clerk : 
Processes claims, returns, and refusal orders to ensure claims are recorded, resolved, and closed in a timely and accurate manner.

Inventory Manager : 
Manages inventory with respect to quantity and value.

Shipping Specialist - Just-In-Time Supply : 
Processes outbound deliveries for Just-In-Time calls.

Warehouse Clerk (Oil & Gas) : 
Plans, controls, and executes daily warehouse operations.