Process Collections Information
Application component: Contract Accounts Receivable and Payable
App type: SAP GUI
Description:  You receive the information below from a collection agency that is working for you. The information is received using enterprise services, and you want to transfer this information to your SAP system. Information for assigning collection items to external collection cases/court cases Status information about the progress of collection item processing Payment information Information on uncollectible amounts Information on interest and charges that the collection agency collected on your behalf  
Key features:  If the system receives information about collection items by means of enterprise services, the system does not post the information completely and directly during inbound processing. First the system checks the formal correctness of the inbound data, and then it stores the data in database tables for further processing. The system directly adopts only status changes and hierarchy changes to collection items. The following transactions are available for further processing the inbound collection agency information. Process Collection Agency InformationTo process and post inbound collection agency information, in the SAP Easy Access screen, choose Account  Submit for Collection  Process Collection Agency Information (transaction FP03I). The collection agency transfers the information about the receivables either using enterprise service Change Commissioned Outstanding Collections based on Bulk Confirmation or API Collection Agency - Confirmation published on SAP Business Accelerator Hub.The collection agency reports the total payment of payments collected successfully with a reference ID (using both the enterprise service and the API) and also reports the assignments to the individual items of the end customer receivables. For the total payment, a receivable with this reference ID (XBLNR) is posted to the contract account of the collection agency. If the collection agency later transfers the money with this reference ID in the note to payee, the incoming payment can be assigned using bank statement processing and payment lot processing.At event 6268, you can distribute inbound amount information, which was reported at the level of external collection cases or court cases (or other groupings), to the individual collection items. This is necessary because further processing of the amounts in Contract Accounts Receivable and Payable is only possible at the level of the collection item. For more information, see the documentation for the sample function module FKK_SAMPLE_6268.So that the collected payments can be assigned to the correct collection items, the program generates a payment lot, which the system posts directly. The system uses the clearing account of the collection agency as the offsetting account for the clearing payments. You can update the status of the collection items when you process the incoming payment in event 0020. To do this, see the documentation for sample function module FKK_SAMPLE_0020. If a submitted item is cleared by direct payment from the customer or during account maintenance (also partial clearing), the system updates the submission status in event 0020 as follows:10: Receivable Paid Directly by Customer 11: Receivable Partially Paid Directly by Customer 12: Receivable Cleared 13: Receivable Partially Cleared If the collection agency reports interest and charges that it successfully collected from customers on your behalf, the system posts them as statistical interest requests and charges requests on the contract account of the customer. The system immediately clears these interest requests and charges requests using a payment lot.You can write off uncollected and therefore uncollectible receivables directly by setting the Write Off Items Directly indicator. The system then automatically writes off items that the collection agency reports as not collected.In some cases you pay the collection agency a charge for each collected payment (either a fixed amount or a percentage). You can have the system post these charges automatically. If you set the Post Collection Agency Charges indicator, the system automatically posts these charges as credits to the collection agency partner. You can add to the charges items using a function module (sample function module  FKK_SAMPLE_5058) called in event 5068.If you enter function module FKK_COLL_AGENCY_PAYMENT in event 0020, the transfer run updates the payment amounts, uncollectible amounts, and the submission status in the management data for collections. The following submission statuses are considered:03 (Receivable Paid) 04 (Receivable Partially Paid and Outstanding Receivable Submitted) 06 (Submission of Receivable Failed) For more information, see the program documentation. Post Collection Agency ReceivablesYou post collected payments reported by collection agencies as summarized receivables to the contract account of the collection agency. On the SAP Easy Access screen, choose Account  Submit for Collection  Post Receivable for Collection Agency (transaction FP03P). The system uses the clearing account of the collection agency for the offsetting posting. The system summarizes the receivables based on the grouping key for collection payments and the currency key. The grouping key groups together a package of collection payments that were collected by an external collection agency and transferred by them to your bank account. The grouping key is used for the reconciliation of collection payments between the SAP system and the external collection agencies. The collection agency is always required to enter a grouping key for a collection payment.  
Business roles: Administrator - Accounts Payable and Receivable (FI-CA)| Accounts Payable and Receivable Accountant (FI-CA)| Collections Specialist (FI-CA)
Collections Specialist (FI-CA) : 
Deals with the collection process in the company including contacting individuals who have defaulted on debts and/or who have not paid past-due bills to discuss the handling of the overdue items (e.g. using payment agreements).

Administrator - Accounts Payable and Receivable (FI-CA): (is an add-on role to the Administrator)
Is responsible for the planning, scheduling and execution of jobs and mass activities within FI-CA, including critical Business processes, such as payment run, payment lot, dunning run. 

Accounts Payable and Receivable Accountant (FI-CA) : 
Deals with payment and credit clarification of B2B and B2C customers and works off complex customer requests according account clarification.