Manage Customer Materials
Application component: Customer-Material Information
App type: Transactional
Line of business: Sales
Leading industry: Cross Industry
Solution capability: Sales Master Data Management (S/4)
Description: This application allows you to maintain customer-specific information for your company's products. 
The Fiori application "Manage Customer Materials" enables a company to maintain customer-specific names for its own products.

The application allows an internal sales representative to do the following:
• filter the displayed list of customer materials 
• display customer materials
• navigate from one customer material to another without going back to the list report
• create a customer material
• change a customer material
• delete a customer material
• delete several customer materials

The "Internal Sales Representative" business role is a prerequisite for using this application.
Key features:  The following are key features of the application:  Display customer materialThe application displays a list of customer material records. Display changes to a customer materialThe most important changes made to a customer material are tracked and displayed as part of the customer material record. Search for customer material using the smart filter barYou can use plain text or enter search criteria such as: editing order status, customer, product, customer material, sales organization, or distribution channel.  Create customer materialYou must specify the following information: customer, product, sales organization, and distribution channel. It is also recommended that you specify the customer material description and customer material.Note An incomplete record is automatically saved as a draft and can be completed it in the future. Copy customer materialWhen copying a record, the application automatically pre-fills mandatory information such as customer, sales organization, and distribution channel data. All other fields can be modified by the user.Note You can copy a customer material record that is saved as a draft. Modify customer materialYou must select a specific customer material to modify it.  Add additional customer materialYou can assign several customer material information records to a single product number. Delete one or several customer materialsYou must select the customer material records that you want to delete. Navigate from one customer material to another You can access additional customer materials from a specific record without going to the list report. Create classification for customer material You can create classification for the customer material and set it as a default entry to be used in sales document items. Create address-dependent shipping dataIf multiple address handling for business partners is active in your system, you can link business partner addresses of a customer to specific delivering plants for each customer material.For more information about multiple address handling for business partners in SD documents and how to enable it, see Multiple Address Handling in SD Documents Using SAP Business Partner. Add customer materials to SAP CoPilotOnce added, you can display the details of the customer material in the Object Details preview card. You can also choose to open the customer material record in the Manage Customer Materials app by clicking on the Open in App link.  
Business roles: Internal Sales Representative
Internal Sales Representative : 
Manages sales documents, e.g. captures changes or cancels sales orders, prepares quotations, and manages contracts. Monitors, troubleshoots, and collaborates on critical open issues from the sales order fulfillment process.