Manage Duplicate Sales Documents
Application component: Analytics
App type: Transactional, Analytical
Line of business: Sales
Leading industry: Cross Industry
Solution capability: Sales Order Management and Processing (S/4)
Scope items: Sales Order Fulfillment Monitoring
Description:  With this app, you can search for duplicate sales documents, for example, sales orders, quotations and returns, and reject the ones not required, to avoid duplicate sales documents being processed multiple times. By rejecting duplicates, you avoid high costs, for example, due to unnecessary returns, or by causing a product to be out of stock unnecessarily.  You search according to various criteria, such as creation period, sales document, sales document category, sales organization, sold-to party, created by, and overall status.  The system detects duplicates according to the following criteria:  SD document categoryNote The following SD document categories are supported for this app: Inquiry  Quotation   Order   Contract  Return Order Without Charge  Credit Memo Request  Debit Memo Request    Sales document type  Sales organization  Distribution channel Division  Sold-to party   Net value (of the sales document)   Transaction currency   Creation date   Customer reference   After checking the duplicates, you can reject the ones that are not relevant. The system then refreshes the list of duplicates, and the rejected duplicates are no longer displayed.  However, some sales documents might have differing entries and therefore not be duplicates at all. In order to be sure, you can compare sales documents to check possible different entries to analyze which ones you want to reject. The following entries might differ between sales documents:  Created by  Requested delivery date Rejection status Overall status (for example, if one item has already been delivered) Product  You can also branch to the sales document object page to see further details.  
Manage Duplicate Sales Documents
Key features: The app starts with a tile, which shows the number of groups of duplicate sales documents that have been created in the current month. All sales documents with the above identical criteria are grouped together.In the app itself, the total number of duplicate sales documents is displayed, and the duplicate sales documents are grouped in the list. Note We recommend that you do not change the criteria by which the duplicates are grouped. If you do, you can restore this setting by selecting None under Group, Duplicate For under Columns, or Restore. You can navigate to the sales document object page to display all the relevant details for the sales document.The following screen areas are available and can all be personalized and saved as variants:  A filter bar, in which you can toggle between a visual filter and compact filter The visual filter renders filterable micro charts, for example, duplicates by sales document category or sales organization.  The compact filter allows you to filter by creation period and overall status.    Charts which allow you to visualize your results, such as a bar chart, in which you can display the number of duplicates for a specific creation period  Here, you can drill down on further dimensions, such as sales office and group.  A table with a list of duplicates grouped by sales document, in which you can hide and show further fields, and from which you can reject duplicates  
Business roles: Internal Sales Representative
Sales Manager : 
Monitors and optimizes sales processes, sales panning, and coordinates sales forces.

Internal Sales Representative : 
Manages sales documents, e.g. captures changes or cancels sales orders, prepares quotations, and manages contracts. Monitors, troubleshoots, and collaborates on critical open issues from the sales order fulfillment process.