Product
Application component: Material Master
App type: Fact sheet
Line of business: Merchandising
Leading industry: Retail
Solution capability: Location Management (S/4)|Product Data Management  (S/4)
Description:  With this app, you can access product master data and context information easily and efficiently. The app displays all relevant information about a product in one place and enables you to navigate directly to related business objects. 
With this app, you can access product master data and context information easily and efficiently. The app displays all relevant information about a product in one place and enables you to navigate directly to related business objects.
Key features:    Display the following key facts prominently in the header of the app: product type, product group, product category, base unit of measure, GTIN, and GTIN category   Display general product attributes such as the products origins or measurements   Display context information such as a list of the supplier contacts or purchase orders   Navigate directly to business objects included in the context information and, for example, view additional details of the listed purchase orders   Display an image for each product   Display retail-specific information, such as a list of sites, which is available if retail-specific solution capabilities are used    In addition, the app supports the following technical features and options:   SAP CoPilot: Use SAP's digital assistant within this app.  For more information, see https://help.sap.com/viewer/p/SAP_COPILOT.   
Business roles: Purchaser| Internal Sales Representative| Maintenance Planner| Industrial Hygienist| Production Planner| Billing Clerk| Sales Manager| BOM Engineer| Material Planner - External Procurement| Hazardous Materials Manager| Maintenance Technician| Master Data Specialist - Product Data| Shipping Specialist| Shipping Specialist - Just-In-Time Supply| Environmental Manager| Customer Service Manager (Customer Management)| Production Supervisor - Process Manufacturing| Production Engineer - Process Manufacturing| Strategic Buyer| Returns and Refund Clerk| Production Supervisor - Discrete Manufacturing| Receiving Specialist| Production Engineer - Discrete Manufacturing| Project Financial Controller| Development Manager - Discrete Industries| Service Planner - Recurring Service| Design Engineer| Master Data Specialist - Product Data (Retail)| Customer Service Representative (Customer Management)| Sales Manager (Customer Management)| Production Operator - Process Manufacturing| Administrator - International Trade| Production Operator - Discrete Manufacturing| Customer Service Representative - In-House Repair| Customer Service Manager - In-House Repair| Production Operator - Repetitive Manufacturing| Production Supervisor - Repetitive Manufacturing| Master Data Specialist - Batch Data| Change Management Coordinator| Employee - Procurement| Trade Classification Specialist| Service Technician - In-House Repair| Trader - Commodity Derivative Orders| Trade Compliance Specialist| Master Data Specialist - Commodity Management
Environmental Manager : 
Ensures compliance with all environmental regulations and laws. In addition to working to ensure compliance, spends a considerable amount of time in keeping up-do-date with current changes to environmental regulations.

Industrial Hygienist : 
Ensures that work areas are compliant with health and safety standards and that workers, community, and the environment are protected from potential threats arising from chemical usage.

Production Supervisor - Discrete Manufacturing : 
Ensures, together with his team, a smooth production process. Ensures that the manufacturing plan created by the production planner is executed under consideration of shop floor related issues like personnel shortage, machine breakdowns, etc.

Production Engineer - Process Manufacturing : 
Maintains manufacturing-relevant master data such as master recipe and resource. Frequently cooperates closely with PLM department, production supervisors and other people relevant for manufacturing.

Customer Service Representative (Customer Management) : 
Acts as a central contact for the customers service needs, handling customer service requests and communicating changes and adjustments. Creates and modifies service contracts, service orders and service confirmations.

Production Engineer - Discrete Manufacturing : 
Maintains manufacturing relevant master data such as routing and work center. Frequently cooperates closely with PLM department, production supervisors and other people relevant for manufacturing.

Material Planner - External Procurement: (is an add-on role to the Material Planner)
Ensures the availability of materials for production supply plans and monitors and adjusts material supplies procured externally. Collaborates internally with production planners and externally with suppliers.

Production Operator - Process Manufacturing : 
Operates the machines on the production line, to produce as per the planned process orders of the shift. Starts the day by taking shift handover and reports Yield, Scrap and Rework, Downtimes, Material consumption and Goods Receipt into the system.

Allocator (Retail) : 
Is responsible for the distribution of products from distribution centers to stores throughout the lifecycle of these products.

Production Planner : 
Plans, monitors and adjusts material supplies produced internally and ensures material availability for sales order fulfillment and production supply. Collaborates internally with customer care and other production planners.

Production Operator - Discrete Manufacturing : 
Operates the machines or does manual assembly activities on the production line or in a shop floor environment, to produce as per the planned production orders of the shift. Reports Yield, Scrap and Rework, Downtimes, etc. into the system.

Administrator - International Trade : 
Is responsible for scheduling jobs and monitoring job statuses for the integration with SAP Global Trade Services, SAP Watch List Screening and data providers of classification content.

Maintenance Planner : 
Carries out preliminary costing, work scheduling, material provisioning, resource planning, and, if necessary, requests permits to ensure that maintenance activities can be performed most efficiently and safely.

Master Data Specialist - Batch Data : 
Maintains Batch master data.

Hazardous Materials Manager : 
Ensures that hazardous materials (chemicals) used in a company are handled in compliance to the applicable regulations and guidelines for safe handling, storage and transport of such materials.

Production Supervisor - Repetitive Manufacturing : 
Ensures a smooth production process in a repetitive environment. Takes care of process design and buffer sizing. Ensures that the manufacturing plan is executed under consideration of shop floor related issues like personnel shortage, etc.

Design Engineer : 
Creates product designs, i.e. functional specifications, CAD drawings, etc. Is typically a member of the R&D group of the company and is measured by the quality and innovation of his outputs in line with given design targets.

Strategic Buyer : 
Manages the supplier portfolio effectively.

Shipping Specialist - Just-In-Time Supply : 
Processes outbound deliveries for Just-In-Time calls.

Internal Sales Representative : 
Manages sales documents, e.g. captures changes or cancels sales orders, prepares quotations, and manages contracts. Monitors, troubleshoots, and collaborates on critical open issues from the sales order fulfillment process.

Customer Service Manager - In-House Repair : 
Manages In-House Repair service processes, including repair planning, monitoring, process optimization and personnel management.

Project Financial Controller : 
Is responsible for all financial aspects of one or several projects, including the creation of work breakdown structures, project planning, budgeting and forecasting, period-end closing support as well as project financial monitoring and reporting. 

Accounts Payable Accountant : 
Carries out the most important functions in accounts payable accounting with a special focus on creation and execution.

Receiving Specialist : 
Processes inbound deliveries.

Customer Service Representative - In-House Repair : 
Is responsible for coordinating In-House Repairs and ensuring their correct commercial processing. Manages received devices, quotations, repair orders and billing.

Change Management Coordinator : 
Coordinates changes in compliance with applicable standards which ensure a safe and efficient implementation. This includes collecting change relevant information, involving experts, obtaining approvals, and managing implementation activities.

Returns & Refund Clerk : 
Processes claims, returns, and refusal orders to ensure claims are recorded, resolved, and closed in a timely and accurate manner.

Purchaser - Central Procurement : 
Carries out any centralized purchasing activities across a customer's multi-ERP procurement landscape from a single, central procurement hub, including demand aggregation, centralized sourcing activities and negotiation of central contracts.

Master Data Specialist - Commodity Management : 
Maintains Commodity specific Master Data like commodity quantity within a certain product per supplier or customer.

Service Planner - Recurring Service : 
Plans and manages all the related aspects of the recurring service process, from the management of maintenance plans to triggering the generation of service orders. 

Shipping Specialist : 
Processes outbound deliveries.

Sales Manager (Customer Management) : 
Monitors and optimizes sales processes, sales panning, and coordinates sales forces.

Purchaser : 
Ensures that demands of materials and services are fulfilled by creating and monitoring purchase orders.

Development Manager - Discrete Industries: (is an add-on role to the Development Manager)
Manages a team of design enegineers and analyzes changes and their impact in line with given targets.

Production Supervisor - Process Manufacturing : 
Ensures a smooth production process. Ensures that the manufacturing plan created by the production planner is executed under consideration of shop floor related issues like personnel shortage, machine breakdowns, etc.

Master Data Specialist - Product Data : 
Maintains Product master data.

Customer Service Manager (Customer Management) : 
Monitors and optimizes service processes, services planning, and coordinates services forces.

Service Technician - In-House Repair : 
Is responsible for repairing devices or components which have been sent to the In-House Repair service. Executes and documents repairs.

Billing Clerk : 
Processes invoices in time, monitors and manages the invoice process, works on a prioritized worklist (e.g. sorted by invoice date and value of invoice requests), creates, releases, and sends invoice documents.

Sales Manager : 
Monitors and optimizes sales processes, sales panning, and coordinates sales forces.

Development Manager - Process Industry : 
Manages a team of formula developers and analyzes changes and their impact in line with given targets.

BOM Engineer : 
Creates bills of material and consistent overall product model, drives changes across organizations, and is responsible for the change process until handover to manufacturing. Is typically a member of the R&D group of the company.

Maintenance Technician : 
Performs and confirms planned and unplanned maintenance work on machines, equipment, and facilities efficiently and safely.

Trade Compliance Specialist : 
Is responsible for trade compliance topics such as Legal Control (export and import) and Sanctioned Party List (SPL) screening. Releases also the relevant documents.

Trade Classification Specialist : 
Analyzes and assigns correct commodity codes, tariff codes or export control classification numbers to products. Responds to inquiries related to classification in international trade. Contacts government regulators concerning classification issues.

Employee - Procurement : 
Executes a self-service requisitioning process. Creates a purchase requisition via access to procurement catalogs or creates free text requests. Keeps an overview of their self-service requests and confirms the receipt of goods or performed services.

Production Operator - Repetitive Manufacturing : 
Operates the machines or does manual assembly activities on the production line to produce as per the planned production schedule of the shift. Reports Yield, Scrap, and material consumption deviations into the system.