Sales Contract (S/4HANA)
Application component: Sales
App type: Fact sheet
Line of business: Sales
Leading industry: Cross Industry
Solution capability: Sales Monitoring and Analytics (S/4)|Sales Order Management and Processing (S/4)
Description:  With this app, you can display all the details relevant for a sales contract in one place. The overview brings together relevant key facts and a list of the sales contract items. You also get a list of involved business partners and related sales orders. Furthermore, you can display additional information on item level, for example, related sales orders. 
A Sales Contract Factsheet
Key features:    Display key facts relevant in the business context. Key facts are important data prominently displayed in the app. This app displays the sold-to party, the net value, and validity dates, as well as the overall status and the rejection status. In addition, you can navigate, for example, to the customer object page for the sold-to party and to the Customer – 360° View app. You can also navigate to other related apps, such as Manage Sales Contracts.   Display general sales contract information, such as the sales area   Display a list of the individual items of your sales contract and relevant information. You can personalize the columns to immediately display all the information you need. From here, you can, for example, navigate to the product (that is, material) object page. If you select one item, you can see the details of one sales contract item:   Display key facts relevant in the business context for each item. Key facts are important data prominently displayed in the app. This app shows the ship-to party, the target value, the net value, and the target quantity, as well as the overall status and the rejection status. In addition, you can navigate, for example, to the customer object page for the ship-to party and to the Customer – 360° View app.   Display general sales contract item information, such as the product   Display item-specific business partners   Display related sales orders. From here, you can also navigate to the sales order object page.     Display the contact details of the business partners involved   Display related sales orders. From here, you can also navigate to the sales order object page.   Display a list of related legal transactions. From here, you can also navigate to the legal transaction object page.   If the sales contract is relevant for approvals, display details about the workflow steps. You can see the status of the single workflow steps, the processor, and the recipient. Choose a step to display additional details.   Display the process flow that provides you with an overview of the connected business documents in a table. For example, you can see the status of your sales contract and whether a sales order was created with reference to it.   
Business roles: Internal Sales Representative| Billing Clerk| Sales Manager| Customer Service Manager (Customer Management)| Customer Service Representative (Customer Management)| Sales Manager (Customer Management)| Project Manager (CPM)| Returns and Refund Clerk
Internal Sales Representative : 
Manages sales documents, e.g. captures changes or cancels sales orders, prepares quotations, and manages contracts. Monitors, troubleshoots, and collaborates on critical open issues from the sales order fulfillment process.

Returns & Refund Clerk : 
Processes claims, returns, and refusal orders to ensure claims are recorded, resolved, and closed in a timely and accurate manner.

Sales Manager : 
Monitors and optimizes sales processes, sales panning, and coordinates sales forces.

Project Manager (Commercial Project Management) : 
Manages execution of commercial projects ensuring scope, time, budget & client satisfaction.

Sales Manager (Customer Management) : 
Monitors and optimizes sales processes, sales panning, and coordinates sales forces.

Accounts Receivable Accountant for Russian Federation: (is an add-on role to the Accounts Receivable Accountant)
Carries out the most important functions in accounts receivable accounting with a special focus on creation and execution (for Russia).

Billing Clerk : 
Processes invoices in time, monitors and manages the invoice process, works on a prioritized worklist (e.g. sorted by invoice date and value of invoice requests), creates, releases, and sends invoice documents.

Customer Service Manager (Customer Management) : 
Monitors and optimizes service processes, services planning, and coordinates services forces.

Customer Service Representative (Customer Management) : 
Acts as a central contact for the customers service needs, handling customer service requests and communicating changes and adjustments. Creates and modifies service contracts, service orders and service confirmations.

Accounts Payable Accountant for Russian Federation: (is an add-on role to the Accounts Payable Accountant)
Carries out the most important functions in accounts payable accounting with a special focus on creation and execution (for Russia).