Manage Customer Line Items
Application component: Reporting Apps
App type: Transactional
Line of business: Finance
Leading industry: Cross Industry
Solution capability: Accounts Payable (S/4)|Accounts Receivable (S/4)|Collections Management (S/4)|Credit Evaluation and Management (S/4)|Dispute Resolution (S/4)|Financial Shared Services Management (S/4)|Invoice Management (OpenText S/4)|Supplier Invoice Collaboration (S/4)|Supply Chain Finance (SBN)
Scope items: Customer Payments|Accounts Receivable|Basic Cash Operations|Direct Debit|External Customer Payments|Advanced Cash Operations
Description:  You can use this app for ad-hoc requests or recurring reports to easily find customer line items using a wide range of search criteria. For example, you can see all line items of a specific customer account or all unallocated payments for a specific company code at the end of a period. To make your work more efficient, you can personalize the layout of the table, predefine recurring queries, and save your settings as variants. In addition to displaying data, you can also take various actions such as setting a payment or dunning block. You can export the data to a file and collaborate with colleagues. The app also serves as a navigation target from other apps, allowing users to drill down into the customer line items. 
Manage Customer Line Items is a key transactional app for accounts receivable accountants and managers. Whether you use it for ad-hoc requests or recurring reports, the app enables you to easily find customer line items using a wide range of search criteria. For example, you can see all line items of a customer account or all unallocated payments for a company code at the end of a period. 
To make your work more efficient, you can personalize the layout of the table, predefine recurring queries, and save your settings as variants.
In addition to displaying data, you can also take various actions such as setting a payment or dunning block. You can export the data to a file and collaborate with colleagues. The app also serves as a navigation target from other apps, allowing users to drill down into the customer line items. 
With the underlying HANA technology, you can truly feel the performance on large datasets compared to other databases.
Key features:  Find customer line items using a wide range of search criteria Sort and group the selected data Export data to a spreadsheet, for example, to send a list of open items to a customer Note that the SAPUI5 client-side export used by this app has a limitation on the data volume that can be exported. For more information, see SAP Note 2630594 .  Display dispute cases for line items  Set or remove payment or dunning blocks Change line item attributes such as payment data, assignment, or line item text Create predefined queries using selection variants Personalize the settings of the table using layout variants  This app is extensible. For more information, see App Extensibility: Manage Customer Line Items.   Note This app contains in-app help for key fields and concepts. To display the help while working in the app, press F1 or click the question mark displayed in the app header. 
Business roles: Accounts Receivable Accountant| Cost Accountant - Sales
External Auditor : 
Reviews the accounts of organizations to ensure the accuracy and completeness of their financial records.

Cost Accountant - Sales : 
Analyzes markets, products, customers, distribution channels, and discount strategies. Reports and monitors KPIs for incoming orders, revenue, and margins. Contributes to fulfilling the organization’s sales strategy. 

Accounts Receivable Accountant : 
Carries out the most important functions in accounts receivable accounting with a special focus on creation and execution.