My Maintenance Requests
Application component: Fiori UI for PM Maintenance Notifications
App type: Transactional
Line of business: Asset Management
Leading industry: Cross Industry
Solution capability: Maintenance Execution (S/4, Asset Mgr)
Description:  With this app, you can view your maintenance requests. You can also copy maintenance requests or delete maintenance requests. Note This app has been designed to be used within the functional scope of the Reactive Maintenance (4HH) and Proactive Maintenance (4HI) scope items that differs from how the maintenance process had been run before (based on the scope items BH1, BH2 and BJ2). Some of the features might not work in the same way or they might not work at all. Furthermore, not all the features of this Fiori app are available for maintenance orders of order types for which the phase model has not been activated. 
With this app, you can view the maintenance requests submitted by you. You can also view and track the maintenance requests submitted by you for progress, completion and can also perform action required if any additional information sought by the supervisor.
Key features:  This app allows you to do the following:   View maintenance requests that were submitted only by you. All the requests you submitted can be seen here.   View maintenance requests based on the status of the request. The statuses are:    Submitted: These are the maintenance requests that you had submitted. When you submit a maintenance request, it moves to Screen Maintenance Requests app where a supervisor will review the request. For more information, see Screen Maintenance Requests.   Action Required: During screening, if the supervisor requires additional details to accept the request, the maintenance request is sent back to you. You can enter the required details and submit the request for screening. After you submit the request, the status of the request changes to Submitted.   Accepted: When the supervisor accepts a maintenance request, the request appears here. The accepted requests are sent for planning and processing. For a minor work, add malfunction details and complete the notification. For more details, see How to Use Notification Processing Context.  Rejected: You can view the maintenance requests that were rejected. During screening, if information is incorrect or incomplete, the maintenance request is rejected. You cannot resubmit a rejected maintenance request.  Completed: You can view all your maintenance requests that have been processed. Solution has been provided for these maintenance requests.   Draft: You can view drafts of maintenance requests. To edit a draft, choose a draft and make changes. You can select one or more drafts and delete them. If you discard a draft, it will not be available in the queue. If you submit it, it will be sent for screening.     Copy maintenance requests that are in status Submitted, Accepted, or Completed   View the phase and sub phase of a maintenance request. The phase and sub phase of a maintenance request provide us with details about the status of a maintenance request.   Use quick view for technical object and maintenance order and navigate to corresponding object pages for additional details. The quick view for a technical object allows you to quickly view important details about the equipment or functional location. It also allows you to navigate to the Display Technical Objects app where you can view additional details about the technical object. Quick views are available for order numbers also.   View details such as notification type, order number, final due date, phase, and subphase in the overview section. Order number is shown if an order is assigned to the maintenance request.   View hierarchy of functional location and equipment. If the functional location is an identifying level, the first hundred technical objects in the hierarchy are displayed which include superior functional locations and child technical objects. These are technical objects that are installed in the functional location. If it is not an identifying level it will show only superior functional location and not child technical objects. The hierarchy of functional location and equipment shown in this app is based on the second identifying level. The identifying level for a functional location is defined in the structure indicator that has for a functional location.  Only if the functional location is configured as an identifying level, the underlying technical objects will be shown in hierarchy. To verify this, in your configuration environment, use the search function to open the following activity Create Structure Indicator for Reference Locations/ Functional Locations. If you enter an equipment directly and select F4, the entire hierarchy of the equipment is displayed. This happens only for equipment and not for functional location. For better user experience, it is recommended that you use filters to search for a technical object.   Navigate to Create Maintenance Request app to create a new maintenance request. For more information, see Create Maintenance Request.   Review and assign priority. You can also assess priority by selecting a combination of consequence categories, consequences, and likelihood. To define prioritization profiles, in your configuration environment, use the search function to open the following activity: Define Prioritization Profiles. The priority defines the importance of the maintenance request. The priority helps to derive the key dates for a maintenance request such as the required start date, required end date, and the final due date. As a maintenance supervisor, you can manually change the final due date. Note Without the priority, you cannot accept a maintenance request. You can reassess the risk and redetermine the priority of the maintenance request.  Assume that you have selected priority for the maintenance request. If you update the technical object, the priority is also removed from the maintenance request. This happens only when the combination of maintenance plant and the notification type is different.  In the Create Maintenance Request app (F1511A) and the Screen Maintenance Requests app (F4072), when you remove a technical object or change the notification type, the priority that you selected for the technical object manually or by assessing the consequences and likelihoods is also removed. The assessment details of the priority are also deleted.   Upload documents related to the maintenance request which have information related to the maintenance request and will help the processor to provide quick resolution. You can upload a document, add a link or assign an existing document to the maintenance request. Two predefined document types are available – YP1 and YP2. If you configure a document type in the configuration activity Define DMS Document Types, the document type that you define will be available for selection in the dropdown list. To enable this feature, assign the business catalog Document Management - Documents for Custom Document Types (SAP_PLM_BC_DIR_CUSTOM_PC) role and maintain the required document type in the restriction type Document Type (DOKAR).   
Business roles: Maintenance Planner| Maintenance Supervisor| Maintenance Technician| Employee
Maintenance Technician : 
Performs and confirms planned and unplanned maintenance work on machines, equipment, and facilities efficiently and safely.

Maintenance Planner - Resource Scheduling : 
Defines which maintenance orders must be completed in what time frame, assigns the required resources and, if necessary, collaborates with other teams, such as production and operations, to ensure that maintenance activities can be performed.

Maintenance Planner : 
Carries out preliminary costing, work scheduling, material provisioning, resource planning, and, if necessary, requests permits to ensure that maintenance activities can be performed most efficiently and safely.

Employee : 
Performs all work related activities which are not directly relevant for one's work performance.

Maintenance Supervisor : 
Collects, reviews, and prioritizes all maintenance requests from different sources and ensures that they contain all the relevant information required so that the problems can be solved quickly.

Employee - Maintenance Info : 
Informs the maintenance department when a malfunction or exceptional situation occurs and describes the technical problem of the machine, piece of equipment, facility, or other asset.