user_query: I am running 15 mins late
response_text: I got: I am running 15 mins late.. Ready to send it?
user_query: James Cooper 
response_text: Got it, what's the message?
user_query: I want to message James 
response_text: Is that James COOPER or Michael JAMES?
User: Please show items that are two for the price of one.
Parse: Other ( )