user_query: Williams
response_text: Calling Charlotte WILLIAMS.
user_query: Call Charlotte
response_text: Is that Charlotte WILLIAMS or Charlotte TAYLOR?
user_query: I need to call Charlotte
response_text: Here are some results from the web
User: I'd like to make a payment on the um, Verizon phone bill today.
Parse: Pay_bill ( account_provider « Verizon » service_type « phone » )