user_query: call mr moore
response_text: Is that Henry MOORE at (555) 444-6666?
user_query: sorry i mean mr moore
response_text: Here are some results from a search
user_query: yes
response_text: Calling Lucas MORRIS.
user_query: call morris
response_text: Is that Lucas MORRIS at (555) 444-5555?
user_query: call mr morris
response_text: Sorry, who do you wanna call?
User: Let's get my um electric bill paid.
Parse: Pay_bill ( service_type « electric » )