user_query: tayor
response_text: Sorry, which Charlotte would you like to call?
user_query: Charlotte
response_text: Is that Charlotte WILLIAMS or Charlotte TAYLOR?
user_query: Id like to call someone
response_text: Who do you wanna call?
User: Check the status of Mike's order from Walmart, no, I mean Target.
Parse: Check_order_status ( commercial_provider « Target » )