user_query: tayor
response_text: Sorry, which Charlotte would you like to call?
user_query: Charlotte
response_text: Is that Charlotte WILLIAMS or Charlotte TAYLOR?
user_query: Id like to call someone
response_text: Who do you wanna call?
User: Cancel my lift to Saint-Paul-de-Vence.
Parse: Cancel_ride ( dropoff_location « Saint-Paul-de-Vence » )