user_query: Pick up more drinks 
response_text: I got: Pick up more drinks. Ready to send it?
user_query: I want to message Michael 
response_text: Sure, what's the message?
User: Check AQ1LP900d5436 on UPS I mean USPS to locate my shipment's status.
Parse: Check_order_status ( order_number « AQ1LP900d5436 » provider « USPS » )