user_query: COOPER
response_text: So, that's a message to James COOPER saying, "reminder". Ready to send it?
user_query: James
response_text: Is that James COOPER or Michael JAMES?
user_query: Send a reminder text to James COOPER
response_text: Sorry,, who do you wanna text?
User: Uh how much do I have to to pay on my um utilities bill?
Parse: Get_bill ( account_type « utilities » )