Category: Information Technology

alec andras specialist efficient professional 6 years experience proven skills hardware installation maintenance seeking raise tech effectiveness sheckley medical alehandru inc upgraded 150 employees windows 10 10 budget 100 hipaa compliance experience 2016 2019 2015 2016 2015 2015 system administrator alehandru medical handled tech planning large healthcare business managed hardware software installation directed upgrades maintenance used expert problemsolving skills fix network issues 15 faster previous admin trained assistants 5whys problemsolving technique led successful facilitywide windows 10 transition upgraded 150 employees new system 10 budget 100 hipaa compliance initiated risk management plan assess harden security implemented password vaults principle least privilege slashed security risk 48 tech support agent arcfile web furnished help desk phone support customers busy web hosting business provided customer service server support troubleshooting consistently scored 18 better average postcall customer surveys slashed complaintsresolution times building pivot tables triage problems trained 15 tech support staff new document management system helped install new monitoring system raised client satisfaction 20 freelance specialist various personal info phone 2185443609 email alecpandrasgmailcom www alecpandrascom linkedin linkedincominalecpandras skills hardware installation software installation security system maintenance programming leadership installed new orderprocessing system local flower shop teamwork developed ecommerce woodcrafts site contributed opensource saas site github problem solving built home control system lights heat raspberry pi education critical thinking 2010 2014 bs hamline university time management pursued passion system maintenance coursework certificates excelled hardware software installation classes vice president student coding club comptia certification ms server certification additional activities member comptia association podcast isnt 1200 subscribers article 5 ways boost security cited techcrunch see portfolio online alecpandrascom customer service languages java c c php mysql ruby html5 css3 javascript jquery