Special Service and Features
G 20 - Jan Bhagidari - Awareness Programme at St. Joseph’s College of Engineering, Chennai by Office of RBI Ombudsman ,Chennai- June 16th , 2023
As part of the ongoing G20 - Jan Bhagidari events, Office of the RBI Ombudsman, Chennai organised an Awareness Programme on Reserve Bank Integrated Ombudsman Scheme , 2021 at St Joseph’s College of Engineering, Old Mahabalipuram Road, Chennai.
Around 550 First-year students from St. Joseph’s Engineering college as well as from St. Joseph’s Institute of Technology attended the programme. Smt. Sharmila Sampath Kumar, General Manager and RBI Deputy Ombudsman for the State of Tamil Nadu and Union Territory of Puducherry presided the programme alongside dignitaries from St.Joseph’s Institution . In her inaugural speech, Smt. Sharmila Sampath Kumar, GM & Dy.O. briefed about the significance of India being the President of G20 and emphasized upon the theme of “Vasudhaiva Kutumbakam / One Earth One Family. One Future”. She also stressed upon the importance of RBIOS, 2021 and advised the students to reap maximum benefit out of the presentations. Further, she urged the students to participate enthusiastically in the programme including the quiz at the end of the session.
Shri. Dr. Babu Manoharan, Chairman St Joseph’s Group of Institutions along with Shri. Shashi Shekar, Executive Director of St Joseph’s Group of Institutions felicitated the RBI Deputy Ombudsman with a memento. The college dignitaries were also felicitated by the RBI Ombudsman Team.
Shri Dr. Velli Nayagam, Dean of Student Affairs, St Joseph’s College of Engineering, advised the students to use this opportunity to clarify their doubts with regard to RBI Ombudsman scheme. Smt. Swetha KV, Assistant Manager , RBI Ombudsman Office Chennai gave a glimpse of the brief history of Ombudsman Scheme, important Scheme specifics, alongside various common grounds of complaints prevalent presently, ‘’the hows’’ to lodgment/tracking of complaints/ appeals under the RB-IOS 2021. Subsequently, Kum.
Sai Lakshmi T, Senior Assistant of RBI Ombudsman Office, Chennai illustrated the Ombudsman Perspective of complaints, modalities of rejection & resolution of complaints while emphasizing the important RBI Circulars on Limited Liability in case of unauthorized transactions and Harmonization of TAT in case of failed transactions which would be helpful to common person . Shri. R Balaji, Manager , RBI Ombudsman Office Chennai enumerated the numerous digital frauds prevalent in the present times viz., Phishing, Vishing, Juice Jacking, Online Scam, Lottery Frauds, SIM Swap, etc while illustrating several lively examples wherein students are targeted. Shri. Dinesh Kumar V, Assistant explained the various Do’s & Don’ts mentioned in the booklets viz., Raju & Forty Thieves, BEWARE distributed to the target audience.
At the end of the presentations, the queries/doubts raised by the students were clarified and a quiz was conducted which acclaimed an over-whelming response from the participants and prizes were distributed to the winners. The awareness event was well received by the participants and they appreciated RBI for organizing such a programme at their college. The participants were provided with lunch and refreshments. T-shirts ,Caps , Badges, Notebooks & Pens printed with G-20 theme were distributed to the participants.