Ministry of Law and Justice
Tele Law Mobile App
The Citizens’ Tele-Law Mobile App, launched recently, enables the individual beneficiary to access pre-litigation advice and hold consultation directly with the Panel Lawyer, free of cost. This App is available in 6 languages viz English, Hindi, Marathi, Punjabi, Tamil and Telugu on both Android and iOS platform. The total number of Mobile App downloads till date is 35,257 and 1,79,339 advice enabled through the Mobile App to beneficiaries including rural population.
This method of direct consultation through smart phone based App supplements the already-existing assisted model of seeking legal advice available at Common Service Centres  at the Panchayat level which connects individual beneficiaries with Panel Lawyers via telephonic and video conferencing facilities, available at these CSCs. Tele-Law is presently operational in 669 Districts across 36 States/UTs covering 75,000 Gram Panchayats. The service at CSCs is free for persons entitled under Section 12 of the Legal Services Authorities  Act, 1987 and for others at Rs.30/- per consultation. Tele-Law has enabled advice to more than 14.89 lakh beneficiaries till 28th February, 2022.
The Government launched the “Tele-Law on Wheels” campaign from 8th to 14th November, 2021 creating awareness about the Mobile App reaching out to nearly 52,000 participants. In addition, 4,250 awareness and community mobilization sessions were also conducted across the country. Telecast of promotional video of the Citizens’ Tele-Law Mobile App has been made on Doordarshan  channels. Awareness about the Citizens’ Tele-Law Mobile App has also been spread through social media, including Twitter, Facebook, Instagram, Youtube and Koo. E-tutorials and user manuals for the application has been made available on the Tele-Law website .
The Government has undertaken several measures to make available affordable, quality and speedy justice to the common man. The Legal Services Authorities  Act, 1987 provides free and competent legal services to the weaker sections of the society including beneficiaries covered under Section 12 of the Act to ensure that opportunities for securing justice are not denied to any citizen by reason of economic or other disabilities, and to organize Lok Adalats to secure that the operation of the legal system promotes justice on a basis of equal opportunities.
For this purpose, the legal services institutions have been set up from the Taluk Court levels to the Supreme Court. During the period from April, 2021 to January, 2022, 62.21 lakhs persons have been provided with free legal services and 133.27 lakhs cases  have been settled through LokAdalats/e-LokAdalats. Legal Aid Clinics have also been set up in jails, observation homes, juvenile justice boards which are manned by panel lawyers and para legal volunteers of legal services authorities. Further, to enable equitable access to justice, National Legal Services Authorities  has also launched Legal Services Mobile App on Android and iOS Version to enable easy access to legal aid to common citizens.
In addition, the Government has launched Nyaya Bandhu  programme to link the persons eligible to avail free legal aid under Section 12 of LSA Act, 1987 with the pro-bono lawyers. 3989 pro bono advocates have been registered under the programme and 1552 cases have been registered by the beneficiaries till 28th February, 2022.
This information was given by Shri Kiren Rijiju, Union Minister of Law and Justice, in Lok Sabha today.