Ministry of Personnel, Public Grievances & Pensions
Significant progress achieved during special campaign 2.0 by DoPPW
“Ease of Living” for pensioners the central focus while re-iterating relevant circulars at a glance
4200 pensioners’ grievances with various Ministries taken up in campaign mode
Face Authentication technique of Life Certificate a milestone step for 80 and above pensioners in October 2022
Thousands of physical files as well as e-files which have outlived their codal life weeded out
Registered Pensioners’ Associations offices made part of Swachhta Campaign
The Department of Pension & Pensioners’ Welfare  is the nodal department for formulation of policies relating to pension and other retirement benefits of Central Government Pensioners/ Family Pensioners. During SCDPM 2.0 campaign, the department has targeted to resolve 4200 pending pension grievances to ensure speedy redressal and to enhance “Ease of living” for 68 lakh Central Government Pensioners.
During the campaign, the following activities were carried out by this department. i.e. within 30 days of the campaign, 4200 Pension Grievances have already been resolved. The Department is convening inter-ministerial meetings with concerned Ministries/Departments to resolve all grievances within due time period. The Department has achieved the ambitious target set by it at the start of the campaign to bring down the pendency of Pension Grievances. The Department has issued 60 circulars under Easing of Rules/Processes. Total 3836 E-Files has been closed in which action are completed. Total 12 appeal on pension grievances disposed off. Total 35 Cleanliness Campaigns have been conducted by this Department and Pensioners’ Associations across the country.
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S. No
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Activities
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Remarks
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1.
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Circulars targeting Ease of Living of pensioners which were re-iterated
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60
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2.
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Pensioner grievances within 4 walls of Rules to be resolved.
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4200
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3.
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Appeal on Pension Grievances
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12
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4.
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Life Certificate generated using the digital Face Authentication Application for pensioners aged 80 years and above in the month of October 2022
Total Central Government DLCs in the month of October 2022
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492084
243072
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5.
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Physical files reviewed
Physical files identified for weeding out
Physical files weeded out
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6559
3578
3578
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6.
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E-files reviewed
E-files closed
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3836
3836
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7.
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Swachhta Campaign carried out at different sites including registered Pensioners’ Associations offices
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35
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Sh. V. Srinivas, Secretary, DoPPW encouraging pensioners for submitting DLC through Face authentication during his visit to the office of N.F. Railway Pensioners' Association, Pandu, Guwahati.
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Submitting DLC through Face Authentication during launch by Bharat Pensioner Samaj, New Delhi , a Pensioners’ Association
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Before
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After
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Weeding out of files and creating office space at in the record room, DoPPW, Lok Nayak Bhavan, New Delhi
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Before
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After
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Pensioners’ Associations across the country are contributing in the campaign as done by DOS Retired Employees Association, Nagercoil, Kanyakumari, Tamil Nadu
Swatchhta Abhiyan by Defence Employees Welfare Association Balasore on 27th October
Cleanliness Campaigns under Swachhta Abhiyan undertaken by Sr. Citizens  under Pensioners’ Association
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