Absolutely, no pets or children are allowed in the Hot Tubs, and absolutely no pets allowed in Pools. Guests of special attention including, but not limited to, pregnant women, elderly, and disabled persons should use heavy caution while using the Hot Tubs and Pools. Wolf Ridge Investment Properties, LLC cannot be held responsible for Hot Tub and Pool injuries or discomforts.

- c. Most of our rental units do provide telephones for local calls only. Guests will need to bring a calling card to place long distance phone calls. Cell phone service is not guaranteed at our rental properties.
- d. Construction or road noise near the property is beyond our control. If you experience construction noise during your stay, no refunds or relocation will be made.
- 9. WELL WATER AND PRESSURE:

Our rental units are on individual or shared wells. Although the working condition of the equipment is maintained, water interruptions may be experienced, particularly in times of drought. Please help us conserve water by using as little water as possible. Spread showers/baths out between morning and night, if possible. Please report any leaks or running toilets immediately so they can be repaired.

- 10. ACCIDENTS:

Guest agrees to hold Wolf Ridge Investment Properties, LLC harmless for any accident or injury whatsoever that may occur on the rental property during occupancy. Guest must immediately report any accidents or injuries to Wolf Ridge Investment Properties, LLC.

- 1 1. PETS:
- a. Absolutely NO PETS on the rental premises or inside the rental property, unless specified, documented, and approved by Wolf Ridge Investment Properties, LLC. Penalties are a $100 charge, immediate removal of pet, and/or eviction of guests. All rental payments will be forfeited.
- b. Guests are held financially responsible for all physical damages to property (i.e. chewing, scratching, flea infestation, etc.), inflicted on the property by the presence of a pet. If extra cleaning is deemed reasonable due to the presence of a pet, (i.e. soiled furniture and/or flooring, hair on furnishings or bedding, or fleas) the guest will be held financially responsible and the credit card on file will be charged for the amount of the repair/recovery.
- c. All pets are required to be leashed when outside and no pet shall be tied outside the property unless supervised by a responsible adult.
- d. Guest agrees to hold Wolf Ridge Investment Properties, LLC harmless for any pet injury or accident whatsoever that may occur on the rental property during occupancy.
- 12. DIRECTIONS AND KEY INFORMATION:
- a.Wolf Ridge Investment Properties, LLC will provide detailed directions and key information to access vacation rentals reserved through our company. Internet mapping devices and navigation systems are NOT recommended within the Western NC Mountains. Information regarding check in procedures, including directions and property's key instructions, is sent via email 10 days prior to arrival. It is the responsibility of the guest to ensure receipt of directions 10 days prior to arrival.
- b. Please be aware that the units being rented are accessed by traveling a fairly steep and curvy road. While the road is maintained during the winter months, there is absolutely no guarantee that the property will be accessible by vehicles without four-wheel drive and/or chains.
- 13. PERSONAL ITEMS: