- b. If cancellations are made outside of the 30 days of arrival, your deposit will be refunded minus the $75 cancellation fee and trip insurance premium, if applicable, within 30 days of cancellation date.
- c. If the balance is not received 30 days prior to your arrival, we will treat the reservation as a cancellation. Your deposit will be forfeited unless we are able to re-rent the property for your original dates.
- d. Your reservation may be switched to a different unit at no charge if you notify us 30 days or more prior to your arrival. Reservations CANNOT be transferred to another rental unit within 30 days of arrival.
- e. If a guest is disappointed or unsatisfied with a property due to differences in taste according to decor, accommodations, location, construction, mountain road conditions, etc., and declines to stay at the rental property, this will be considered a cancellation and no rent reduction or refund will be issued.
- f. Wolf Ridge Investment Properties, LLC is not responsible for the weather or other acts of God and there will be no refunds for these occurrences. Purchasing Trip Insurance protects you from losses you may incur due to unforeseen circumstances, such as unexpected health issues, death, severe inclement weather, and jury duty. Trip Insurance may be added up to 30 days prior to arrival. We recommend that you purchase this insurance. Trip Insurance is non-refundable regardless of cancellation. Please refer specific questions to Travel Guard at 1-866-221-8080. g. Transfer of Property: In the event the owner transfers rental property, Wolf Ridge Investment Properties, LLC will make every attempt to maintain the reservation in the current unit or move your reservation to a comparable available unit. If circumstances prevent this, a full refund will be paid to the guest. Wolf Ridge Investment Properties, LLC will promptly notify guest if rental unit is transferred and provide a detailed information sheet regarding your rights under this agreement. If guest transfers to another unit, advance rental deposit will transfer to new unit.
- 7 . OCCUPANCY:
- a. Maximum Occupancy refers to all persons over the age of one year old. Maximum Occupancy violations will result in rent forfeiture and immediate eviction of guests. Guests will obey occupancy limit at all times.
- b. Absolutely no parties, loud music or raucous behavior allowed.
- c. At least one adult, age 21 or over, must occupy each unit during the rental period.
- d. Absolutely no firearms, pyrotechnics, unsupervised outdoor fires, off road dirt bikes, audible disturbances, or littering will be permitted on the rental premises.
- 8 . MECHANICAL FAILURES/REPAIRS/APPLIANCES:
- a. Wolf Ridge Investment Properties, LLC is not responsible, nor will refunds be issued, for mechanical failures of non-essential or luxury items, including, but not limited to, Hot Tubs, Television, Satellite/Cable Service, Dishwasher, Washer/Dryer, Fireplaces, Air Conditioning, Jacuzzis, Pool, or any other appliance that fails to operate properly during your stay. No refunds will be issued for minor disruption of any utilities including, but not limited to, power outages, water outages, etc. These failures are beyond our control and no refund or rent reduction will be given. Please report inoperative equipment to Wolf Ridge Investment Properties, LLC and we will make every effort to have repairs made as quickly as possible during reasonable hours. Speed of service cannot be guaranteed.
- b. Some of our units include Hot Tubs and may have access to Pools. Guests should be aware of some risks that can be associated with Hot Tub and Pool use. Some of these risks can include discoloration of swimwear due to chemicals used to sanitize tubs and minor skin rashes if sensitive to the chemicals. Guest assumes all responsibilities for these risks and consequences.