User: [
  {
    "id": "1",
    "accountId": "684c1c64ce4e372c1c1fcbbe",
    "option": 10,
    "date": "2025-01-01T00:00:02.012Z",
    "origin": "https://hubbo.io/sdfsdf",
    "country": "US",
    "device": "desktop",
    "language": "en-US",
    "display": "1920x1080",
    "os": "Windows",
    "browser": "Chrome",
    "userAgent": "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/125.0.0.0 Safari/537.36",
    "connectionType": "4g",
    "downlink": 100,
    "rtt": 50,
    "saveData": false,
    "deviceRam": 16,
    "cpuCores": 8,
    "touchPoints": 0,
    "prefersReducedMotion": false,
    "referrer": "https://www.google.com/",
    "batteryLevel": 1,
    "isCharging": true,
    "feedback": null
  },
  {
    "id": "2",
    "accountId": "684c1c64ce4e372c1c1fcbbe",
    "option": 7,
    "date": "2025-01-01T00:00:02.012Z",
    "feedback": "I am somewhat dissatisfied with the service. The response time is too long, and I think there is room for improvement.",
    "origin": "https://hubbo.io/dddd",
    "country": "PL",
    "device": "mobile",
    "language": "pl-PL",
    "display": "390x844",
    "os": "iOS",
    "browser": "Safari",
    "userAgent": "Mozilla/5.0 (iPhone; CPU iPhone OS 17_5_1 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/17.5 Mobile/15E148 Safari/604.1",
    "connectionType": "4g",
    "downlink": 25,
    "rtt": 120,
    "saveData": false,
    "deviceRam": 4,
    "cpuCores": 6,
    "touchPoints": 5,
    "prefersReducedMotion": false,
    "referrer": "https://t.co/",
    "batteryLevel": 0.85,
    "isCharging": false
  },
  {
    "id": "3",
    "accountId": "684c1c64ce4e372c1c1fcbbe",
    "option": 6,
    "date": "2025-01-01T00:00:02.012Z",
    "origin": "https://hubbo.io/test",
    "country": "DE",
    "device": "desktop",
    "language": "de-DE",
    "display": "2560x1440",
    "os": "macOS",
    "browser": "Firefox",
    "userAgent": "Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:126.0) Gecko/20100101 Firefox/126.0",
    "connectionType": "4g",
    "downlink": 250,
    "rtt": 40,
    "saveData": false,
    "deviceRam": 8,
    "cpuCores": 8,
    "touchPoints": 0,
    "prefersReducedMotion": true,
    "referrer": "",
    "batteryLevel": 1,
    "isCharging": true,
    "feedback": null
  },
  {
    "id": "4",
    "accountId": "684c1c64ce4e372c1c1fcbbe",
    "option": 6,
    "date": "2025-01-01T00:00:02.012Z",
    "feedback": "I am generally satisfied, but there are a few minor issues. Overall, it's a good product, but it could be better with a few tweaks.",
    "origin": "https://hubbo.io/contact",
    "country": "GB",
    "device": "desktop",
    "language": "en-GB",
    "display": "1920x1080",
    "os": "Windows",
    "browser": "Chrome",
    "userAgent": "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/125.0.0.0 Safari/537.36",
    "connectionType": "3g",
    "downlink": 5,
    "rtt": 250,
    "saveData": true,
    "deviceRam": 8,
    "cpuCores": 4,
    "touchPoints": 0,
    "prefersReducedMotion": false,
    "referrer": "https://www.google.co.uk/",
    "batteryLevel": 1,
    "isCharging": true
  },
  {
    "id": "5",
    "accountId": "684c1c64ce4e372c1c1fcbbe",
    "option": 9,
    "date": "2025-01-01T00:00:02.012Z",
    "feedback": "I am very satisfied with the product. It's easy to use and has helped me a lot. I would definitely recommend it to others.",
    "origin": "https://hubbo.io/id/s87dtfts8d7ftsdfs87dtfts8d7ftsdfs87dtfts8d7ftsdfs87dtfts8d7ftsdfs87dtfts8d7ftsdfs87dtfts8d7ftsdfs87dtfts8d7ftsdf",
    "country": "FR",
    "device": "mobile",
    "language": "fr-FR",
    "display": "412x915",
    "os": "Android",
    "browser": "Chrome",
    "userAgent": "Mozilla/5.0 (Linux; Android 13; SM-S908B) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.0.0 Mobile Safari/537.36",
    "connectionType": "4g",
    "downlink": 40,
    "rtt": 90,
    "saveData": false,
    "deviceRam": 8,
    "cpuCores": 8,
    "touchPoints": 5,
    "prefersReducedMotion": false,
    "referrer": "https://www.google.fr/",
    "batteryLevel": 0.4,
    "isCharging": true
  },
  {
    "id": "6",
    "accountId": "684c1c64ce4e372c1c1fcbbe",
    "option": 10,
    "date": "2025-01-01T00:00:02.012Z",
    "feedback": "This product is amazing! It has exceeded my expectations and I can't imagine working without it now. Thank you for creating such a great tool.",
    "origin": "https://hubbo.io/abc",
    "country": "ES",
    "device": "desktop",
    "language": "es-ES",
    "display": "1920x1080",
    "os": "Windows",
    "browser": "Chrome",
    "userAgent": "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/125.0.0.0 Safari/537.36",
    "connectionType": "4g",
    "downlink": 300,
    "rtt": 80,
    "saveData": false,
    "deviceRam": 32,
    "cpuCores": 12,
    "touchPoints": 0,
    "prefersReducedMotion": false,
    "referrer": "",
    "batteryLevel": 1,
    "isCharging": true
  },
  {
    "id": "7",
    "accountId": "684c1c64ce4e372c1c1fcbbe",
    "option": 6,
    "date": "2025-01-01T00:00:02.012Z",
    "origin": "https://hubbo.io/83240",
    "country": "IT",
    "device": "mobile",
    "language": "it-IT",
    "display": "390x844",
    "os": "iOS",
    "browser": "Safari",
    "userAgent": "Mozilla/5.0 (iPhone; CPU iPhone OS 17_5_1 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/17.5 Mobile/15E148 Safari/604.1",
    "connectionType": "3g",
    "downlink": 8,
    "rtt": 180,
    "saveData": false,
    "deviceRam": 4,
    "cpuCores": 6,
    "touchPoints": 5,
    "prefersReducedMotion": false,
    "referrer": "https://www.google.it/",
    "batteryLevel": 0.15,
    "isCharging": false,
    "feedback": null
  },
  {
    "id": "8",
    "accountId": "684c1c64ce4e372c1c1fcbbe",
    "option": 6,
    "date": "2025-01-01T00:00:02.012Z",
    "origin": "https://hubbo.io/abc",
    "country": "US",
    "device": "desktop",
    "language": "en-US",
    "display": "1440x900",
    "os": "macOS",
    "browser": "Firefox",
    "userAgent": "Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:126.0) Gecko/20100101 Firefox/126.0",
    "connectionType": "4g",
    "downlink": 80,
    "rtt": 60,
    "saveData": false,
    "deviceRam": 16,
    "cpuCores": 8,
    "touchPoints": 0,
    "prefersReducedMotion": false,
    "referrer": "",
    "batteryLevel": 1,
    "isCharging": true,
    "feedback": null
  },
  {
    "id": "9",
    "accountId": "684c1c64ce4e372c1c1fcbbe",
    "option": 5,
    "date": "2025-01-01T00:00:02.012Z",
    "feedback": "I'm not very happy with this product. It's difficult to use and doesn't have the features I need. I would not recommend it.",
    "origin": "https://hubbo.io/login",
    "country": "CA",
    "device": "desktop",
    "language": "en-CA",
    "display": "1536x864",
    "os": "Windows",
    "browser": "Chrome",
    "userAgent": "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/125.0.0.0 Safari/537.36",
    "connectionType": "slow-2g",
    "downlink": 0.5,
    "rtt": 800,
    "saveData": true,
    "deviceRam": 4,
    "cpuCores": 2,
    "touchPoints": 0,
    "prefersReducedMotion": true,
    "referrer": "https://www.google.ca/",
    "batteryLevel": 1,
    "isCharging": true
  },
  {
    "id": "10",
    "accountId": "684c1c64ce4e372c1c1fcbbe",
    "option": 10,
    "date": "2025-01-01T00:00:02.012Z",
    "feedback": "I am neither satisfied nor dissatisfied. It's just okay, but I'm not blown away. I'm hoping for more improvements in the future.",
    "origin": "https://hubbo.io/abc",
    "country": "AU",
    "device": "mobile",
    "language": "en-AU",
    "display": "412x915",
    "os": "Android",
    "browser": "Chrome",
    "userAgent": "Mozilla/5.0 (Linux; Android 13; SM-S908B) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.0.0 Mobile Safari/537.36",
    "connectionType": "4g",
    "downlink": 60,
    "rtt": 150,
    "saveData": false,
    "deviceRam": 8,
    "cpuCores": 8,
    "touchPoints": 5,
    "prefersReducedMotion": false,
    "referrer": "",
    "batteryLevel": 0.95,
    "isCharging": true
  },
  {
    "id": "11",
    "accountId": "684c1c64ce4e372c1c1fcbbe",
    "option": 4,
    "date": "2025-01-01T00:00:02.012Z",
    "feedback": "I am neither satisfied nor dissatisfied. It's okay, but I'm not sure if it's worth the money. I'm still evaluating it.",
    "origin": "https://hubbo.io/abc",
    "country": "PL",
    "device": "desktop",
    "language": "pl-PL",
    "display": "1920x1080",
    "os": "Windows",
    "browser": "Chrome",
    "userAgent": "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/125.0.0.0 Safari/537.36",
    "connectionType": "4g",
    "downlink": 120,
    "rtt": 30,
    "saveData": false,
    "deviceRam": 16,
    "cpuCores": 8,
    "touchPoints": 0,
    "prefersReducedMotion": false,
    "referrer": "https://www.google.pl/",
    "batteryLevel": 1,
    "isCharging": true
  },
  {
    "id": "12",
    "accountId": "684c1c64ce4e372c1c1fcbbe",
    "option": 2,
    "date": "2025-01-01T00:00:02.012Z",
    "feedback": "This product is terrible. It's buggy, difficult to use, and doesn't do what it's supposed to do. I would not recommend it to anyone.",
    "origin": "https://hubbo.io/abc",
    "country": "DE",
    "device": "mobile",
    "language": "de-DE",
    "display": "390x844",
    "os": "iOS",
    "browser": "Safari",
    "userAgent": "Mozilla/5.0 (iPhone; CPU iPhone OS 17_5_1 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/17.5 Mobile/15E148 Safari/604.1",
    "connectionType": "2g",
    "downlink": 0.8,
    "rtt": 500,
    "saveData": true,
    "deviceRam": 4,
    "cpuCores": 6,
    "touchPoints": 5,
    "prefersReducedMotion": false,
    "referrer": "",
    "batteryLevel": 0.1,
    "isCharging": false
  },
  {
    "id": "13",
    "accountId": "684c1c64ce4e372c1c1fcbbe",
    "option": 10,
    "date": "2025-01-01T00:00:02.012Z",
    "origin": "https://hubbo.io/sdfsdf",
    "country": "US",
    "device": "desktop",
    "language": "en-US",
    "display": "1440x900",
    "os": "macOS",
    "browser": "Firefox",
    "userAgent": "Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:126.0) Gecko/20100101 Firefox/126.0",
    "connectionType": "4g",
    "downlink": 90,
    "rtt": 55,
    "saveData": false,
    "deviceRam": 8,
    "cpuCores": 8,
    "touchPoints": 0,
    "prefersReducedMotion": false,
    "referrer": "https://www.google.com/",
    "batteryLevel": 1,
    "isCharging": true,
    "feedback": null
  },
  {
    "id": "14",
    "accountId": "684c1c64ce4e372c1c1fcbbe",
    "option": 7,
    "date": "2025-01-01T00:00:02.012Z",
    "feedback": "I am somewhat dissatisfied with the service. The response time is too long, and I think there is room for improvement.",
    "origin": "https://hubbo.io/dddd",
    "country": "GB",
    "device": "desktop",
    "language": "en-GB",
    "display": "1920x1080",
    "os": "Windows",
    "browser": "Chrome",
    "userAgent": "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/125.0.0.0 Safari/537.36",
    "connectionType": "4g",
    "downlink": 75,
    "rtt": 70,
    "saveData": false,
    "deviceRam": 16,
    "cpuCores": 8,
    "touchPoints": 0,
    "prefersReducedMotion": false,
    "referrer": "",
    "batteryLevel": 1,
    "isCharging": true
  },
  {
    "id": "15",
    "accountId": "684c1c64ce4e372c1c1fcbbe",
    "option": 6,
    "date": "2025-01-01T00:00:02.012Z",
    "origin": "https://hubbo.io/test",
    "country": "PL",
    "device": "mobile",
    "language": "pl-PL",
    "display": "412x915",
    "os": "Android",
    "browser": "Chrome",
    "userAgent": "Mozilla/5.0 (Linux; Android 13; SM-S908B) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.0.0 Mobile Safari/537.36",
    "connectionType": "4g",
    "downlink": 30,
    "rtt": 110,
    "saveData": false,
    "deviceRam": 6,
    "cpuCores": 8,
    "touchPoints": 5,
    "prefersReducedMotion": false,
    "referrer": "https://www.google.pl/",
    "batteryLevel": 0.5,
    "isCharging": false,
    "feedback": null
  },
  {
    "id": "16",
    "accountId": "684c1c64ce4e372c1c1fcbbe",
    "option": 6,
    "date": "2025-01-01T00:00:02.012Z",
    "feedback": "I am generally satisfied, but there are a few minor issues. Overall, it's a good product, but it could be better with a few tweaks.",
    "origin": "https://hubbo.io/contact",
    "country": "DE",
    "device": "desktop",
    "language": "de-DE",
    "display": "1920x1080",
    "os": "Windows",
    "browser": "Chrome",
    "userAgent": "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/125.0.0.0 Safari/537.36",
    "connectionType": "4g",
    "downlink": 200,
    "rtt": 45,
    "saveData": false,
    "deviceRam": 16,
    "cpuCores": 12,
    "touchPoints": 0,
    "prefersReducedMotion": false,
    "referrer": "",
    "batteryLevel": 1,
    "isCharging": true
  },
  {
    "id": "17",
    "accountId": "684c1c64ce4e372c1c1fcbbe",
    "option": 9,
    "date": "2025-01-01T00:00:02.012Z",
    "feedback": "I am very satisfied with the product. It's easy to use and has helped me a lot. I would definitely recommend it to others.",
    "origin": "https://hubbo.io/id/s87dtfts8d7ftsdfs87dtfts8d7ftsdfs87dtfts8d7ftsdfs87dtfts8d7ftsdfs87dtfts8d7ftsdfs87dtfts8d7ftsdfs87dtfts8d7ftsdf",
    "country": "FR",
    "device": "mobile",
    "language": "fr-FR",
    "display": "390x844",
    "os": "iOS",
    "browser": "Safari",
    "userAgent": "Mozilla/5.0 (iPhone; CPU iPhone OS 17_5_1 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/17.5 Mobile/15E148 Safari/604.1",
    "connectionType": "4g",
    "downlink": 50,
    "rtt": 95,
    "saveData": false,
    "deviceRam": 4,
    "cpuCores": 6,
    "touchPoints": 5,
    "prefersReducedMotion": true,
    "referrer": "https://www.google.fr/",
    "batteryLevel": 0.7,
    "isCharging": true
  },
  {
    "id": "18",
    "accountId": "684c1c64ce4e372c1c1fcbbe",
    "option": 10,
    "date": "2025-01-01T00:00:02.012Z",
    "feedback": "This product is amazing! It has exceeded my expectations and I can't imagine working without it now. Thank you for creating such a great tool.",
    "origin": "https://hubbo.io/abc",
    "country": "ES",
    "device": "desktop",
    "language": "es-ES",
    "display": "1440x900",
    "os": "macOS",
    "browser": "Firefox",
    "userAgent": "Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:126.0) Gecko/20100101 Firefox/126.0",
    "connectionType": "4g",
    "downlink": 180,
    "rtt": 65,
    "saveData": false,
    "deviceRam": 8,
    "cpuCores": 8,
    "touchPoints": 0,
    "prefersReducedMotion": false,
    "referrer": "",
    "batteryLevel": 1,
    "isCharging": true
  },
  {
    "id": "19",
    "accountId": "684c1c64ce4e372c1c1fcbbe",
    "option": 6,
    "date": "2025-01-01T00:00:02.012Z",
    "origin": "https://hubbo.io/83240",
    "country": "IT",
    "device": "mobile",
    "language": "it-IT",
    "display": "412x915",
    "os": "Android",
    "browser": "Chrome",
    "userAgent": "Mozilla/5.0 (Linux; Android 13; SM-S908B) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.0.0 Mobile Safari/537.36",
    "connectionType": "3g",
    "downlink": 4,
    "rtt": 300,
    "saveData": false,
    "deviceRam": 6,
    "cpuCores": 8,
    "touchPoints": 5,
    "prefersReducedMotion": false,
    "referrer": "https://www.google.it/",
    "batteryLevel": 0.25,
    "isCharging": false,
    "feedback": null
  }
]
The above JSON is a representation of the votes cast in the NPS survey and the information collected about the user casting the vote. Based on it, analyze the potential causes of low scores and propose solutions.
User: [
  {
    "id": "1",
    "accountId": "684c1c64ce4e372c1c1fcbbe",
    "option": 10,
    "date": "2025-01-01T00:00:02.012Z",
    "origin": "https://hubbo.io/sdfsdf",
    "country": "US",
    "device": "desktop",
    "language": "en-US",
    "display": "1920x1080",
    "os": "Windows",
    "browser": "Chrome",
    "userAgent": "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/125.0.0.0 Safari/537.36",
    "connectionType": "4g",
    "downlink": 100,
    "rtt": 50,
    "saveData": false,
    "deviceRam": 16,
    "cpuCores": 8,
    "touchPoints": 0,
    "prefersReducedMotion": false,
    "referrer": "https://www.google.com/",
    "batteryLevel": 1,
    "isCharging": true,
    "feedback": null
  },
  {
    "id": "2",
    "accountId": "684c1c64ce4e372c1c1fcbbe",
    "option": 7,
    "date": "2025-01-01T00:00:02.012Z",
    "feedback": "I am somewhat dissatisfied with the service. The response time is too long, and I think there is room for improvement.",
    "origin": "https://hubbo.io/dddd",
    "country": "PL",
    "device": "mobile",
    "language": "pl-PL",
    "display": "390x844",
    "os": "iOS",
    "browser": "Safari",
    "userAgent": "Mozilla/5.0 (iPhone; CPU iPhone OS 17_5_1 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/17.5 Mobile/15E148 Safari/604.1",
    "connectionType": "4g",
    "downlink": 25,
    "rtt": 120,
    "saveData": false,
    "deviceRam": 4,
    "cpuCores": 6,
    "touchPoints": 5,
    "prefersReducedMotion": false,
    "referrer": "https://t.co/",
    "batteryLevel": 0.85,
    "isCharging": false
  },
  {
    "id": "3",
    "accountId": "684c1c64ce4e372c1c1fcbbe",
    "option": 6,
    "date": "2025-01-01T00:00:02.012Z",
    "origin": "https://hubbo.io/test",
    "country": "DE",
    "device": "desktop",
    "language": "de-DE",
    "display": "2560x1440",
    "os": "macOS",
    "browser": "Firefox",
    "userAgent": "Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:126.0) Gecko/20100101 Firefox/126.0",
    "connectionType": "4g",
    "downlink": 250,
    "rtt": 40,
    "saveData": false,
    "deviceRam": 8,
    "cpuCores": 8,
    "touchPoints": 0,
    "prefersReducedMotion": true,
    "referrer": "",
    "batteryLevel": 1,
    "isCharging": true,
    "feedback": null
  },
  {
    "id": "4",
    "accountId": "684c1c64ce4e372c1c1fcbbe",
    "option": 6,
    "date": "2025-01-01T00:00:02.012Z",
    "feedback": "I am generally satisfied, but there are a few minor issues. Overall, it's a good product, but it could be better with a few tweaks.",
    "origin": "https://hubbo.io/contact",
    "country": "GB",
    "device": "desktop",
    "language": "en-GB",
    "display": "1920x1080",
    "os": "Windows",
    "browser": "Chrome",
    "userAgent": "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/125.0.0.0 Safari/537.36",
    "connectionType": "3g",
    "downlink": 5,
    "rtt": 250,
    "saveData": true,
    "deviceRam": 8,
    "cpuCores": 4,
    "touchPoints": 0,
    "prefersReducedMotion": false,
    "referrer": "https://www.google.co.uk/",
    "batteryLevel": 1,
    "isCharging": true
  },
  {
    "id": "5",
    "accountId": "684c1c64ce4e372c1c1fcbbe",
    "option": 9,
    "date": "2025-01-01T00:00:02.012Z",
    "feedback": "I am very satisfied with the product. It's easy to use and has helped me a lot. I would definitely recommend it to others.",
    "origin": "https://hubbo.io/id/s87dtfts8d7ftsdfs87dtfts8d7ftsdfs87dtfts8d7ftsdfs87dtfts8d7ftsdfs87dtfts8d7ftsdfs87dtfts8d7ftsdfs87dtfts8d7ftsdf",
    "country": "FR",
    "device": "mobile",
    "language": "fr-FR",
    "display": "412x915",
    "os": "Android",
    "browser": "Chrome",
    "userAgent": "Mozilla/5.0 (Linux; Android 13; SM-S908B) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.0.0 Mobile Safari/537.36",
    "connectionType": "4g",
    "downlink": 40,
    "rtt": 90,
    "saveData": false,
    "deviceRam": 8,
    "cpuCores": 8,
    "touchPoints": 5,
    "prefersReducedMotion": false,
    "referrer": "https://www.google.fr/",
    "batteryLevel": 0.4,
    "isCharging": true
  },
  {
    "id": "6",
    "accountId": "684c1c64ce4e372c1c1fcbbe",
    "option": 10,
    "date": "2025-01-01T00:00:02.012Z",
    "feedback": "This product is amazing! It has exceeded my expectations and I can't imagine working without it now. Thank you for creating such a great tool.",
    "origin": "https://hubbo.io/abc",
    "country": "ES",
    "device": "desktop",
    "language": "es-ES",
    "display": "1920x1080",
    "os": "Windows",
    "browser": "Chrome",
    "userAgent": "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/125.0.0.0 Safari/537.36",
    "connectionType": "4g",
    "downlink": 300,
    "rtt": 80,
    "saveData": false,
    "deviceRam": 32,
    "cpuCores": 12,
    "touchPoints": 0,
    "prefersReducedMotion": false,
    "referrer": "",
    "batteryLevel": 1,
    "isCharging": true
  },
  {
    "id": "7",
    "accountId": "684c1c64ce4e372c1c1fcbbe",
    "option": 6,
    "date": "2025-01-01T00:00:02.012Z",
    "origin": "https://hubbo.io/83240",
    "country": "IT",
    "device": "mobile",
    "language": "it-IT",
    "display": "390x844",
    "os": "iOS",
    "browser": "Safari",
    "userAgent": "Mozilla/5.0 (iPhone; CPU iPhone OS 17_5_1 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/17.5 Mobile/15E148 Safari/604.1",
    "connectionType": "3g",
    "downlink": 8,
    "rtt": 180,
    "saveData": false,
    "deviceRam": 4,
    "cpuCores": 6,
    "touchPoints": 5,
    "prefersReducedMotion": false,
    "referrer": "https://www.google.it/",
    "batteryLevel": 0.15,
    "isCharging": false,
    "feedback": null
  },
  {
    "id": "8",
    "accountId": "684c1c64ce4e372c1c1fcbbe",
    "option": 6,
    "date": "2025-01-01T00:00:02.012Z",
    "origin": "https://hubbo.io/abc",
    "country": "US",
    "device": "desktop",
    "language": "en-US",
    "display": "1440x900",
    "os": "macOS",
    "browser": "Firefox",
    "userAgent": "Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:126.0) Gecko/20100101 Firefox/126.0",
    "connectionType": "4g",
    "downlink": 80,
    "rtt": 60,
    "saveData": false,
    "deviceRam": 16,
    "cpuCores": 8,
    "touchPoints": 0,
    "prefersReducedMotion": false,
    "referrer": "",
    "batteryLevel": 1,
    "isCharging": true,
    "feedback": null
  },
  {
    "id": "9",
    "accountId": "684c1c64ce4e372c1c1fcbbe",
    "option": 5,
    "date": "2025-01-01T00:00:02.012Z",
    "feedback": "I'm not very happy with this product. It's difficult to use and doesn't have the features I need. I would not recommend it.",
    "origin": "https://hubbo.io/login",
    "country": "CA",
    "device": "desktop",
    "language": "en-CA",
    "display": "1536x864",
    "os": "Windows",
    "browser": "Chrome",
    "userAgent": "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/125.0.0.0 Safari/537.36",
    "connectionType": "slow-2g",
    "downlink": 0.5,
    "rtt": 800,
    "saveData": true,
    "deviceRam": 4,
    "cpuCores": 2,
    "touchPoints": 0,
    "prefersReducedMotion": true,
    "referrer": "https://www.google.ca/",
    "batteryLevel": 1,
    "isCharging": true
  },
  {
    "id": "10",
    "accountId": "684c1c64ce4e372c1c1fcbbe",
    "option": 10,
    "date": "2025-01-01T00:00:02.012Z",
    "feedback": "I am neither satisfied nor dissatisfied. It's just okay, but I'm not blown away. I'm hoping for more improvements in the future.",
    "origin": "https://hubbo.io/abc",
    "country": "AU",
    "device": "mobile",
    "language": "en-AU",
    "display": "412x915",
    "os": "Android",
    "browser": "Chrome",
    "userAgent": "Mozilla/5.0 (Linux; Android 13; SM-S908B) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.0.0 Mobile Safari/537.36",
    "connectionType": "4g",
    "downlink": 60,
    "rtt": 150,
    "saveData": false,
    "deviceRam": 8,
    "cpuCores": 8,
    "touchPoints": 5,
    "prefersReducedMotion": false,
    "referrer": "",
    "batteryLevel": 0.95,
    "isCharging": true
  },
  {
    "id": "11",
    "accountId": "684c1c64ce4e372c1c1fcbbe",
    "option": 4,
    "date": "2025-01-01T00:00:02.012Z",
    "feedback": "I am neither satisfied nor dissatisfied. It's okay, but I'm not sure if it's worth the money. I'm still evaluating it.",
    "origin": "https://hubbo.io/abc",
    "country": "PL",
    "device": "desktop",
    "language": "pl-PL",
    "display": "1920x1080",
    "os": "Windows",
    "browser": "Chrome",
    "userAgent": "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/125.0.0.0 Safari/537.36",
    "connectionType": "4g",
    "downlink": 120,
    "rtt": 30,
    "saveData": false,
    "deviceRam": 16,
    "cpuCores": 8,
    "touchPoints": 0,
    "prefersReducedMotion": false,
    "referrer": "https://www.google.pl/",
    "batteryLevel": 1,
    "isCharging": true
  },
  {
    "id": "12",
    "accountId": "684c1c64ce4e372c1c1fcbbe",
    "option": 2,
    "date": "2025-01-01T00:00:02.012Z",
    "feedback": "This product is terrible. It's buggy, difficult to use, and doesn't do what it's supposed to do. I would not recommend it to anyone.",
    "origin": "https://hubbo.io/abc",
    "country": "DE",
    "device": "mobile",
    "language": "de-DE",
    "display": "390x844",
    "os": "iOS",
    "browser": "Safari",
    "userAgent": "Mozilla/5.0 (iPhone; CPU iPhone OS 17_5_1 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/17.5 Mobile/15E148 Safari/604.1",
    "connectionType": "2g",
    "downlink": 0.8,
    "rtt": 500,
    "saveData": true,
    "deviceRam": 4,
    "cpuCores": 6,
    "touchPoints": 5,
    "prefersReducedMotion": false,
    "referrer": "",
    "batteryLevel": 0.1,
    "isCharging": false
  },
  {
    "id": "13",
    "accountId": "684c1c64ce4e372c1c1fcbbe",
    "option": 10,
    "date": "2025-01-01T00:00:02.012Z",
    "origin": "https://hubbo.io/sdfsdf",
    "country": "US",
    "device": "desktop",
    "language": "en-US",
    "display": "1440x900",
    "os": "macOS",
    "browser": "Firefox",
    "userAgent": "Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:126.0) Gecko/20100101 Firefox/126.0",
    "connectionType": "4g",
    "downlink": 90,
    "rtt": 55,
    "saveData": false,
    "deviceRam": 8,
    "cpuCores": 8,
    "touchPoints": 0,
    "prefersReducedMotion": false,
    "referrer": "https://www.google.com/",
    "batteryLevel": 1,
    "isCharging": true,
    "feedback": null
  },
  {
    "id": "14",
    "accountId": "684c1c64ce4e372c1c1fcbbe",
    "option": 7,
    "date": "2025-01-01T00:00:02.012Z",
    "feedback": "I am somewhat dissatisfied with the service. The response time is too long, and I think there is room for improvement.",
    "origin": "https://hubbo.io/dddd",
    "country": "GB",
    "device": "desktop",
    "language": "en-GB",
    "display": "1920x1080",
    "os": "Windows",
    "browser": "Chrome",
    "userAgent": "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/125.0.0.0 Safari/537.36",
    "connectionType": "4g",
    "downlink": 75,
    "rtt": 70,
    "saveData": false,
    "deviceRam": 16,
    "cpuCores": 8,
    "touchPoints": 0,
    "prefersReducedMotion": false,
    "referrer": "",
    "batteryLevel": 1,
    "isCharging": true
  },
  {
    "id": "15",
    "accountId": "684c1c64ce4e372c1c1fcbbe",
    "option": 6,
    "date": "2025-01-01T00:00:02.012Z",
    "origin": "https://hubbo.io/test",
    "country": "PL",
    "device": "mobile",
    "language": "pl-PL",
    "display": "412x915",
    "os": "Android",
    "browser": "Chrome",
    "userAgent": "Mozilla/5.0 (Linux; Android 13; SM-S908B) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.0.0 Mobile Safari/537.36",
    "connectionType": "4g",
    "downlink": 30,
    "rtt": 110,
    "saveData": false,
    "deviceRam": 6,
    "cpuCores": 8,
    "touchPoints": 5,
    "prefersReducedMotion": false,
    "referrer": "https://www.google.pl/",
    "batteryLevel": 0.5,
    "isCharging": false,
    "feedback": null
  },
  {
    "id": "16",
    "accountId": "684c1c64ce4e372c1c1fcbbe",
    "option": 6,
    "date": "2025-01-01T00:00:02.012Z",
    "feedback": "I am generally satisfied, but there are a few minor issues. Overall, it's a good product, but it could be better with a few tweaks.",
    "origin": "https://hubbo.io/contact",
    "country": "DE",
    "device": "desktop",
    "language": "de-DE",
    "display": "1920x1080",
    "os": "Windows",
    "browser": "Chrome",
    "userAgent": "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/125.0.0.0 Safari/537.36",
    "connectionType": "4g",
    "downlink": 200,
    "rtt": 45,
    "saveData": false,
    "deviceRam": 16,
    "cpuCores": 12,
    "touchPoints": 0,
    "prefersReducedMotion": false,
    "referrer": "",
    "batteryLevel": 1,
    "isCharging": true
  },
  {
    "id": "17",
    "accountId": "684c1c64ce4e372c1c1fcbbe",
    "option": 9,
    "date": "2025-01-01T00:00:02.012Z",
    "feedback": "I am very satisfied with the product. It's easy to use and has helped me a lot. I would definitely recommend it to others.",
    "origin": "https://hubbo.io/id/s87dtfts8d7ftsdfs87dtfts8d7ftsdfs87dtfts8d7ftsdfs87dtfts8d7ftsdfs87dtfts8d7ftsdfs87dtfts8d7ftsdfs87dtfts8d7ftsdf",
    "country": "FR",
    "device": "mobile",
    "language": "fr-FR",
    "display": "390x844",
    "os": "iOS",
    "browser": "Safari",
    "userAgent": "Mozilla/5.0 (iPhone; CPU iPhone OS 17_5_1 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/17.5 Mobile/15E148 Safari/604.1",
    "connectionType": "4g",
    "downlink": 50,
    "rtt": 95,
    "saveData": false,
    "deviceRam": 4,
    "cpuCores": 6,
    "touchPoints": 5,
    "prefersReducedMotion": true,
    "referrer": "https://www.google.fr/",
    "batteryLevel": 0.7,
    "isCharging": true
  },
  {
    "id": "18",
    "accountId": "684c1c64ce4e372c1c1fcbbe",
    "option": 10,
    "date": "2025-01-01T00:00:02.012Z",
    "feedback": "This product is amazing! It has exceeded my expectations and I can't imagine working without it now. Thank you for creating such a great tool.",
    "origin": "https://hubbo.io/abc",
    "country": "ES",
    "device": "desktop",
    "language": "es-ES",
    "display": "1440x900",
    "os": "macOS",
    "browser": "Firefox",
    "userAgent": "Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:126.0) Gecko/20100101 Firefox/126.0",
    "connectionType": "4g",
    "downlink": 180,
    "rtt": 65,
    "saveData": false,
    "deviceRam": 8,
    "cpuCores": 8,
    "touchPoints": 0,
    "prefersReducedMotion": false,
    "referrer": "",
    "batteryLevel": 1,
    "isCharging": true
  },
  {
    "id": "19",
    "accountId": "684c1c64ce4e372c1c1fcbbe",
    "option": 6,
    "date": "2025-01-01T00:00:02.012Z",
    "origin": "https://hubbo.io/83240",
    "country": "IT",
    "device": "mobile",
    "language": "it-IT",
    "display": "412x915",
    "os": "Android",
    "browser": "Chrome",
    "userAgent": "Mozilla/5.0 (Linux; Android 13; SM-S908B) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.0.0 Mobile Safari/537.36",
    "connectionType": "3g",
    "downlink": 4,
    "rtt": 300,
    "saveData": false,
    "deviceRam": 6,
    "cpuCores": 8,
    "touchPoints": 5,
    "prefersReducedMotion": false,
    "referrer": "https://www.google.it/",
    "batteryLevel": 0.25,
    "isCharging": false,
    "feedback": null
  }
]
The above JSON is a representation of the votes cast in the NPS survey and the information collected about the user casting the vote. Based on it, analyze the potential causes of low scores and propose solutions.
Assistant: