Role: Endpoint Platform Specialist

Description: The Endpoint Platform Specialist is responsible for managing and maintaining a wide range of devices, including 0365 and MacOS, through endpoint platforms like JAMF and Intune. This role involves deploying, configuring, and ensuring optimal functionality of devices in alignment with organizational requirements. The specialist also focuses on implementing security measures, troubleshooting issues, and collaborating with other teams to drive continuous improvements.

Tasks:

Manage and maintain various devices, such as 0365 and MacOS, using endpoint platforms.
Deploy and configure devices using tools like JAMF and Intune.
Ensure devices are properly set up and functioning according to organizational requirements.
Implement security policies, encryption, and access controls for devices.
Collaborate with other teams to ensure seamless integration and performance optimization.
Provide troubleshooting and support to end-users.
Conduct training sessions to educate users on device functionalities and best practices.
Generate reports on device management, security compliance, and performance metrics.
Identify opportunities for continuous improvement and implement effective strategies.
Role: Senior Endpoint Platform Specialist

Description: The Senior Endpoint Platform Specialist holds a leadership position and focuses on advancing the management of devices, specifically 0365 and MacOS, through endpoint platforms. In addition to the responsibilities of an Endpoint Platform Specialist, this role entails enhancing endpoint protection, managing patch updates, maintaining comprehensive documentation, generating reports, and providing guidance to the team.

Tasks:

Perform all tasks of an Endpoint Platform Specialist.
Configure and oversee antivirus, anti-malware, and other security measures for device protection.
Manage patching and updating processes for 0365 and MacOS devices.
Ensure devices run on the latest operating system versions, security patches, and software updates.
Maintain accurate documentation of device configurations, policies, and procedures.
Generate regular reports on device management, security compliance, and performance metrics.
Provide guidance and support to the team.
Collaborate with other teams for seamless integration and optimal performance.
Role: Endpoint Platform Architect

Description: The Endpoint Platform Architect is responsible for designing and implementing a robust architecture for the endpoint platform. This role includes configuring systems, addressing customizations, troubleshooting issues, and ensuring scalability, security, and performance. The architect also collaborates with cross-functional teams, identifies improvement opportunities, and establishes best practices for managing and maintaining 0365 and MacOS devices.

Tasks:

Design and implement a scalable architecture for the endpoint platform.
Configure and customize systems to meet organizational requirements.
Troubleshoot issues related to the endpoint platform and devices.
Enhance security measures, scalability, and performance of the platform.
Collaborate with other teams for seamless integration and optimal performance.
Identify improvement opportunities and define best practices for device management.
Provide training sessions to team members on architecture and best practices.