Edit and provide feedback on the following resume:Angel Jiang
	778-883-1686
	<PRESIDIO_ANONYMIZED_EMAIL_ADDRESS>



December 20, 2020



Dear Hiring Manager,


As a highly motivated and enthusiastic Tutor with a strong background in providing professional tutoring services to students with diverse backgrounds, it is my pleasure to submit the enclosed resume for your review. I am confident that my expertise in providing outstanding learning experience will be a valuable asset to your tutoring school. Throughout my career, I have accomplished many positive outcomes in delivering presentations and assisting students in achieving their academic goals.

Through my experience as a tutor, I have a broad knowledge of organizing, managing and supporting the students in fulfilling the entrance requirements. I am experienced in teaching students how to prepare for the standardized English exam, such as LPI. Through my preparation with the students, they have achieved LPI of score five or above.

In addition to my extensive tutoring experience, I have strong communication and organizational skills. With the fluency in speaking English, Mandarin and Cantonese, I am comfortable in working with parents and students from different cultures. My strong interpersonal skills, coupled with my friendly and personable character will allow me to excel in this role. 

I look forward to speaking with you about how my skills, experience and education would contribute to your company. If you have any questions, please do not hesitate to call me at 778-883-1686 or via e-mail at <PRESIDIO_ANONYMIZED_EMAIL_ADDRESS>.

Thank you for your time and consideration.



Sincerely,



<PRESIDIO_ANONYMIZED_PERSON>

Angel Jiang
	778-883-1686
	<PRESIDIO_ANONYMIZED_EMAIL_ADDRESS>

Summary Profile	
With 12 years of experience tutoring students online and offline, I have the natural ability to provide guidance and help my students to reach their academic goals. Bachelor of Arts and TESOL certified, a quick adapter and always teaching students using my friendly, flexible and positive attitude

Highlights of Qualifications	

Over 12 years tutoring experience in teaching English, Math, Science, and LPI
Passionate in helping students with their academic needs
Skilled in one-on-one tutoring and small group settings
Fluent in English, Mandarin, and Cantonese
Motivated and enthusiastic individual that thrives in a fast-paced environment
Proficient in using Microsoft Word and Excel
Good work ethic: dependable, flexible, punctual, patient, and detail-oriented
Education	

TESOL (TEFL) Certification	2016
Global Leadership College, Toronto, ON

Bachelor of Arts, Psychology	2013
University of British Columbia, Vancouver, BC

PROFESSIONAL Experience	

Tutor
Shenzhen IVOYA Culture Development Co., LTD, China	2022 - Present
Provide private instruction to individual or small groups of students to improve academic performance, and prepare for admission interview and academic or entrance exams
Schedule tutoring appointments with students or their parents
Prepare lesson plans or learning modules for tutoring sessions according to students' needs and goals
Review class material with students by discussing text, working solutions to problems, or reviewing worksheets or other assignments
Develop teaching or training materials, such as handouts, study materials, or quizzes
Research or recommend textbooks, software, equipment, or other learning materials to complement tutoring
Teach students study skills, note-taking skills, and test-taking strategies
Provide feedback to students, using positive reinforcement techniques to encourage, motivate, or build confidence in students
Communicate students' progress to students, parents, or teachers in written progress reports, in person, by phone, or by email
Maintain records of students' assessment results, progress, feedback, or school performance, ensuring confidentiality of all records

Online Tutor	2020 - 2022
Likeshuo, Shenzhen, China
Assisted students academically in a variety of subjects resulting in an average of 25% increase on their marks
Helped students develop applicable learning skills and study habits specifically tailored to their needs
Designed and implemented comprehensive lesson plans that accommodated specific levels of learners while offering support to make sure each student grasped new materials promptly
Ensured the successful transfers of many college students to universities such as UBC and SFU within a year
Monitored students’ progress and communicated all updates with their parents
Encouraged students accordingly and boosted their confidence and self-esteem
Trainer (Trilingual)	2017 - 2019
YJ International Ltd., Richmond, BC
Mastered product knowledge effectively once new information is given; then I designed and conducted presentations to improve individual and organizational performance
Initiated meetings with the management team to discuss about the market plan and to communicate business opportunities
Delivered thorough product training sessions for more than 50 sales representatives in Harrison, Toronto and Cancun and consistently received positive feedback as well as appreciation sent by the attendees from all over the world
Angel Jiang	778-883-1686
Page 2	<PRESIDIO_ANONYMIZED_EMAIL_ADDRESS>

ADDITIONAL EXPERIENCE	

Sales Associate	2015 - 2017
Hermès, Vancouver, BC
Managed one of the departments with the highest inventory turnover: silk; controlled and sorted the stock by season and category, and made sure the merchandising on the sales floor was inspirational for customers following corporate standards
Welcomed customers and visitors in a timely and courteous manner and established trustful and lasting relationships
Maintained a professional and polished appearance everyday with distinctive ways to knot Hermès scarves and to wear its accessories which attracted more inquiries
Provided and researched to research additional product information essential for customer decision-making
Established rapport with other staff across Canada through responding to their email/phone call requests in a respectful and helpful manner
Demonstrated ability to express ideas in a team environment and influenced action

Pharmacy Assistant	2005 - 2015
Loblaw Pharmacy, Vancouver, BC
Engaged with customers to deliver friendly service and provided translation services between customers and pharmacists
Communicated directly with doctors’ offices via telephone fax and email
Formulated, labeled, dispensed medications, and maintained patient profiles in a highly accurate and detail-oriented manner
Maintained proper compliance logs for all actions and orders
Compiled prescriptions, patient information and other important papers for the Pharmacy
Ensured adequate stocks of medications by keeping track of the supply numbers
Advised customers on use and care of the OTC (over-the-counter) merchandise
VOLUNTEER EXPERIENCE	

Event Coordinator (Miss Chinese Cosmos Pageant)	2014
Stage One Academy, Richmond, BC & Jack Singer Concert Hall, Calgary, AB
Organized training sessions, activities, and press conference for the pageant
Matched clothes, shoes and accessories for the contestants prior to each public event
Monitored the show’s smooth running by following the program rundown, coordinated the stage setup, and cued performers using walkie-talkie

Youth Leader	2008
S.U.C.C.E.S.S. Multi-Level Care Society, Vancouver, BC
Planned activities and games for relationship development between kids and elderly
Fostered inter-generational learning by organizing and implementing group activities
Allocated tasks accordingly among the team to encourage everyone’s involvement
AWARDS	

First Place Award	2012
BC “Chinese Bridge” Mandarin Speech Contest, Vancouver, BC