0:0:0.0 --> 0:0:0.220
Keith Low
OK.
0:0:0.950 --> 0:0:1.150
Vincent Oon
Right.
0:0:2.200 --> 0:0:2.400
Vincent Oon
Yes.
0:0:2.410 --> 0:0:4.520
Vincent Oon
Sorry, keep uh, give me over to you.
0:0:2.110 --> 0:0:5.700
Keith Low
Yeah, yeah, yeah.
0:0:5.710 --> 0:0:10.870
Keith Low
Because today I think I would like to clarify and focus on the licensing question.
0:0:11.310 --> 0:0:21.720
Keith Low
I think more focused on what happened when the license, I mean being starts right when it expires or when the license were deactivated.
0:0:22.310 --> 0:0:24.150
Keith Low
I mean, what is the expected behavior?
0:0:31.930 --> 0:0:41.100
Chris DiPierro
So just to so context here, right, we've built the licensing service, we've deployed licenses to attend.
0:0:41.430 --> 0:0:42.360
Chris DiPierro
Excuse me to a tenant.
0:0:42.870 --> 0:0:46.420
Chris DiPierro
We've used them up or while use some number of them off, I suppose.
0:0:46.600 --> 0:0:50.790
Chris DiPierro
And now we hit the expiration of the licensing period, right?
0:0:50.800 --> 0:0:54.860
Chris DiPierro
So what you're looking for, Keith, is kind of expected behavior from that part.
0:0:54.910 --> 0:0:55.90
Keith Low
Yeah.
0:0:54.870 --> 0:0:55.800
Chris DiPierro
Are we being?
0:0:56.70 --> 0:0:58.380
Chris DiPierro
Are we being prescriptive about this?
0:0:58.430 --> 0:1:0.780
Chris DiPierro
Like hey, your license is expired.
0:1:0.790 --> 0:1:2.890
Chris DiPierro
You can't log in as well.
0:1:2.900 --> 0:1:8.490
Chris DiPierro
Can't get into your application at all or you be in warning about this.
0:1:8.840 --> 0:1:12.450
Chris DiPierro
What you know is it different for different classifications of users?
0:1:12.460 --> 0:1:13.300
Chris DiPierro
I think would be a question.
0:1:13.630 --> 0:1:14.860
Chris DiPierro
Uh, you know?
0:1:14.900 --> 0:1:21.660
Chris DiPierro
Or is it just more on our backside, right, like we're saying, hey, we need to notify ourselves at this tenants licenses are expired.
0:1:21.670 --> 0:1:22.410
Chris DiPierro
You know, like where?
0:1:22.420 --> 0:1:24.930
Chris DiPierro
Where do we think we wanna land on on that kind of thing?
0:1:32.900 --> 0:1:34.0
Stephanie Jones
Is this a question for me?
0:1:35.150 --> 0:1:35.860
Chris DiPierro
I think so.
0:1:34.980 --> 0:1:36.80
Keith Low
Uh, yeah.
0:1:34.870 --> 0:1:36.260
Joshua Haseldine
As well, saying this question 2.
0:1:37.280 --> 0:1:37.540
Stephanie Jones
OK.
0:1:35.950 --> 0:1:37.660
Chris DiPierro
I I think so.
0:1:38.190 --> 0:1:41.440
Chris DiPierro
You know, I I I think it's a question.
0:1:46.160 --> 0:1:46.340
Stephanie Jones
Yeah.
0:1:41.450 --> 0:1:50.60
Chris DiPierro
I think it's a question to answer more broadly than ARC, but since you guys happen to be going first probably I think it would be good to know what your expectations are.
0:1:50.870 --> 0:1:51.200
Stephanie Jones
Hmm.
0:1:51.520 --> 0:1:51.930
Stephanie Jones
Yeah.
0:1:52.490 --> 0:1:56.930
Stephanie Jones
Umm, I mean, when a license expires, I would think that someone would.
0:1:58.650 --> 0:1:59.110
Stephanie Jones
Have to be.
0:2:9.10 --> 0:2:9.220
Keith Low
Mm-hmm.
0:2:0.790 --> 0:2:10.80
Stephanie Jones
I mean, ideally I think there would be some sort of notification period like your license is going to expire in 30 days, 60 days, whatever the case may be, to give someone an opportunity.
0:2:10.230 --> 0:2:27.360
Stephanie Jones
It feels harsh to just cut off umm to cut off access without giving prior notification, O because someone could be in the middle of an audit and not even realize that their license for the software is expiring.
0:2:27.890 --> 0:2:28.110
Chris DiPierro
Umm.
0:2:28.710 --> 0:2:28.870
Keith Low
Yeah.
0:2:27.370 --> 0:2:30.580
Stephanie Jones
So they're trying to get their work done or you know, it can be.
0:2:30.920 --> 0:2:32.720
Stephanie Jones
It obeys Oxley.
0:2:32.730 --> 0:2:39.570
Stephanie Jones
Auditors specifically, they could be under a tight deadline, just kind of like CPA is our, you know, under a tight deadline at certain dates.
0:2:39.580 --> 0:2:44.560
Stephanie Jones
So they if they had to renew a license and it had to go through.
0:2:46.470 --> 0:2:47.820
Stephanie Jones
A financial process.
0:2:47.830 --> 0:2:50.840
Stephanie Jones
Then they may not have time for that, and I'd hate to.
0:2:50.890 --> 0:3:6.930
Stephanie Jones
I think it would cause a lot of ill will to just cut it off, so I think there would be a notification that the license is about to expire and then once it expires I don't know if we offer a grace period but but I don't think someone should just continue to use an expired license.
0:3:8.300 --> 0:3:8.520
Chris DiPierro
Yeah.
0:3:7.860 --> 0:3:14.140
Stephanie Jones
So at the minimum, I think there's a notice period and then a cut off, but a grace period might be nice too.
0:3:15.250 --> 0:3:15.680
Chris DiPierro
Yeah.
0:3:15.690 --> 0:3:19.800
Chris DiPierro
So this this starts to get into some pretty nuanced questions pretty quickly, right?
0:3:20.310 --> 0:3:20.630
Stephanie Jones
Umm.
0:3:19.810 --> 0:3:25.910
Chris DiPierro
So so if we talk about the the expiring period, right, 3060 days, whatever you wanna call it?
0:3:26.390 --> 0:3:27.400
Chris DiPierro
Umm, who?
0:3:27.410 --> 0:3:30.380
Chris DiPierro
Who should get notified as a question that I'd have right away, right?
0:3:34.750 --> 0:3:35.50
Stephanie Jones
Right.
0:3:30.390 --> 0:3:41.540
Chris DiPierro
Like you were saying yesterday that your average tenant is gonna have 20 ish users or whatever, but the but the average auditor presumably has nothing to do with the procurement of the audit software, right?
0:3:40.730 --> 0:3:43.140
Stephanie Jones
Yeah. Umm.
0:3:41.610 --> 0:3:46.90
Chris DiPierro
So the do we tell everybody that their license is expiring?
0:3:46.100 --> 0:3:50.720
Chris DiPierro
Do we tell that only they tenant admins that they're licenses are expiring?
0:3:51.890 --> 0:3:52.110
Stephanie Jones
Umm.
0:3:50.730 --> 0:3:54.20
Chris DiPierro
You know, I think there's pluses and minuses to both of those, right.
0:3:55.310 --> 0:3:55.680
Stephanie Jones
Umm.
0:3:54.530 --> 0:4:4.280
Chris DiPierro
Clearly we could put up a notification to everybody every time you use arc and say, hey, you got, you know, 30 days left or whatever to encourage them to go reach out to their org.
0:4:4.350 --> 0:4:11.880
Chris DiPierro
But if that to in your face basically like hey, look great, that's gonna be handled by my admin.
0:4:11.890 --> 0:4:14.490
Chris DiPierro
I don't really care, you know, kind of stuff.
0:4:14.410 --> 0:4:14.650
Stephanie Jones
Yeah.
0:4:17.400 --> 0:4:19.590
Stephanie Jones
Great. Umm.
0:4:22.10 --> 0:4:22.380
Joshua Haseldine
I mean.
0:4:21.900 --> 0:4:24.20
Stephanie Jones
I don't think everyone needs to be notified.
0:4:25.840 --> 0:4:26.120
Chris DiPierro
Right.
0:4:24.100 --> 0:4:26.670
Stephanie Jones
I would think the tenant admin go ahead, Josh.
0:4:27.190 --> 0:4:28.410
Joshua Haseldine
No, go on.
0:4:29.310 --> 0:4:30.620
Stephanie Jones
Where you going is that was.
0:4:30.860 --> 0:4:31.570
Joshua Haseldine
No, I was.
0:4:30.690 --> 0:4:31.610
Stephanie Jones
Is that what you were going to say?
0:4:33.520 --> 0:4:34.250
Stephanie Jones
Everybody.
0:4:34.460 --> 0:4:36.400
Stephanie Jones
Yeah, yeah.
0:4:39.330 --> 0:4:39.560
Stephanie Jones
Umm.
0:4:45.570 --> 0:4:46.350
Chris DiPierro
Well, yeah, sure.
0:4:47.360 --> 0:4:47.540
Stephanie Jones
Yeah.
0:4:46.360 --> 0:4:47.970
Chris DiPierro
Right. Umm.
0:4:31.580 --> 0:4:57.840
Joshua Haseldine
I was actually leaning towards the opposite of being having the the usability of everyone is like I I understand that you know, you don't need to be addressed every time you log in, so to say you have, what, 300 days left or whatever, but say 30 day grace period and then and then you like every individual user gets notified because then it's not just putting it on the admin who's say logs off for two months with sick or whatever.
0:4:58.660 --> 0:4:58.870
Stephanie Jones
Umm.
0:5:6.370 --> 0:5:6.550
Stephanie Jones
Yeah.
0:5:7.230 --> 0:5:7.920
Keith Low
Umm.
0:5:10.90 --> 0:5:10.290
Stephanie Jones
Yeah.
0:4:58.810 --> 0:5:17.20
Joshua Haseldine
I'm it's putting it on the user to then also be proactive to go and like speak to the admin who will, who will also get the notification as well to say that this user is expiring to basically inform the user that their license isn't is done.
0:5:16.150 --> 0:5:18.640
Stephanie Jones
Umm yeah.
0:5:18.590 --> 0:5:19.290
Joshua Haseldine
That's my take on it.
0:5:18.730 --> 0:5:19.670
Stephanie Jones
I mean that makes sense.
0:5:20.310 --> 0:5:20.530
Keith Low
OK.
0:5:21.180 --> 0:5:21.410
Chris DiPierro
It.
0:5:20.430 --> 0:5:25.400
Stephanie Jones
I right I I think that would really apply for umm.
0:5:27.720 --> 0:5:28.90
Stephanie Jones
Right.
0:5:28.100 --> 0:5:34.490
Stephanie Jones
I guess thinking about who was our our average customer, right, if there's 20 people, yeah, that would make sense.
0:5:34.560 --> 0:5:38.510
Stephanie Jones
Carnival with 100 and some would be like OK, does everyone need to see that?
0:5:38.520 --> 0:5:43.690
Stephanie Jones
But that's more the exception those larger clients so.
0:5:44.290 --> 0:5:47.460
Chris DiPierro
Yeah, I mean, and and there's probably some compromises here too, right?
0:5:47.470 --> 0:5:53.760
Chris DiPierro
Like we could absolutely believe a world where an admin starts to get notifications like 60 days out or something like that.
0:5:54.270 --> 0:5:59.630
Chris DiPierro
But maybe your average user only gets notifications like 2 weeks out or something, right?
0:6:7.70 --> 0:6:7.380
Stephanie Jones
Umm.
0:5:59.640 --> 0:6:14.740
Chris DiPierro
Like, hey, this is still an issue or even a week or whatever it might be, you know, to try to reinsurance from that perspective, I think that's a little bit separate by the way from a grace period like grace period is like post license expiration, right?
0:6:14.750 --> 0:6:34.700
Chris DiPierro
We certainly talk about having that sort of thing, which would bring up, but that brings up the question of does that need to be configurable like, you know, when I've done, when I've implemented licensing systems in the past, right, uh, one of the things that you could actually set in the license itself was the if there was a grace period at all for one.
0:6:34.710 --> 0:6:36.580
Chris DiPierro
But if there was, how long that would be?
0:6:41.730 --> 0:6:41.940
Keith Low
Umm.
0:6:36.590 --> 0:6:45.130
Chris DiPierro
You know, I guess the question that we would need to answer, you know, I guess Keith is how how can figure builder we want this right?
0:6:49.660 --> 0:6:49.880
Keith Low
Yeah.
0:6:45.140 --> 0:6:50.340
Chris DiPierro
Like, do we think that they're gonna be different needs for that kind of thing and different products certainly could be right.
0:6:50.430 --> 0:6:53.240
Chris DiPierro
Could could be that ARC is generous, right?
0:6:53.250 --> 0:6:57.680
Chris DiPierro
And has like a 30 day grace period, like using it an unlicensed state.
0:6:57.690 --> 0:7:5.640
Chris DiPierro
As Stephanie said, there's, you know, audits in progress or whatever that can't be interrupted and you know the paperwork was getting signed right on the backside.
0:7:7.490 --> 0:7:7.620
Stephanie Jones
Yeah.
0:7:8.200 --> 0:7:8.400
Keith Low
Yeah.
0:7:5.890 --> 0:7:12.540
Chris DiPierro
On the other hand, there might be other products that won't be much more prescriptive that say, sorry, day zero, you're done right?
0:7:13.910 --> 0:7:14.150
Stephanie Jones
Mm-hmm.
0:7:13.80 --> 0:7:14.350
Chris DiPierro
Ah, so.
0:7:14.360 --> 0:7:16.700
Keith Low
I think, yeah, I think that that is actually a good point.
0:7:17.270 --> 0:7:19.240
Keith Low
Uh, I think previously.
0:7:19.460 --> 0:7:20.720
Keith Low
A long time ago.
0:7:21.250 --> 0:7:22.150
Keith Low
Stephanie, I'm not sure.
0:7:22.160 --> 0:7:24.920
Keith Low
You still remember where we discussed with Jason and Chrissy?
0:7:25.130 --> 0:7:34.0
Keith Low
I think it was mentioned that we didn't want to do hot lock, meaning that then once expire we lock everybody out.
0:7:35.220 --> 0:7:35.540
Stephanie Jones
Right.
0:7:34.10 --> 0:7:35.560
Keith Low
I think that was not what we wanted to do.
0:7:37.940 --> 0:7:38.150
Stephanie Jones
Yeah.
0:7:37.240 --> 0:7:38.970
Chris DiPierro
I think you have to do it eventually, right?
0:7:39.690 --> 0:7:39.840
Keith Low
Yeah.
0:7:44.480 --> 0:7:44.770
Keith Low
Umm.
0:7:38.980 --> 0:7:45.320
Chris DiPierro
You can't just let people operate in an unlicensed state, like for every right is what?
0:7:45.780 --> 0:7:46.520
Chris DiPierro
It comes down to you.
0:7:48.40 --> 0:7:48.230
Keith Low
Yeah.
0:7:48.790 --> 0:7:49.190
Stephanie Jones
Agreed.
0:7:48.240 --> 0:7:52.590
Keith Low
So probably we can consider like like a a great period like 2 weeks which depends on the product.
0:7:52.600 --> 0:8:0.330
Keith Low
For example, like ARC, choose two weeks and after that two weeks where we will continuously notify the user and admin if nothing is done.
0:8:0.680 --> 0:8:2.840
Keith Low
Luckily, user after two weeks.
0:8:2.600 --> 0:8:3.110
Chris DiPierro
Yeah, I.
0:8:3.200 --> 0:8:4.70
Chris DiPierro
Well, a couple things.
0:8:4.80 --> 0:8:6.150
Chris DiPierro
I think we need to define what we mean by notify.
0:8:23.170 --> 0:8:23.430
Stephanie Jones
Umm.
0:8:6.600 --> 0:8:26.350
Chris DiPierro
Sorry to make this a little bit more, you know, complicated along the way, but I think kind of what we've said is some period out you know let's just say for the sake of argument, two months out, admins start being notified that the license is going to expire in this case by notified.
0:8:26.360 --> 0:8:28.840
Chris DiPierro
I think clearly if they log in, that's fine.
0:8:28.850 --> 0:8:30.700
Chris DiPierro
They should, you know, see something when they log in.
0:8:31.140 --> 0:8:35.870
Chris DiPierro
Umm, but to Joshua Point, you might have admins that just don't log in for a long time.
0:8:35.880 --> 0:8:38.290
Chris DiPierro
They're not the ones doing the audience that no, maybe no need.
0:8:38.300 --> 0:8:41.810
Chris DiPierro
No users are being provisioned or whatever, so they really have no reason to to log in.
0:8:42.20 --> 0:8:50.530
Chris DiPierro
So I think notification in that sense probably has to mean some sort of email notification that's going to the admin periodically.
0:8:50.680 --> 0:8:51.860
Chris DiPierro
Not probably.
0:8:51.870 --> 0:8:54.650
Chris DiPierro
Not every day that we kind of over the top.
0:8:56.460 --> 0:9:2.680
Chris DiPierro
But you know, maybe you, you know, this is another thing that I've designed in the past, but basically.
0:9:4.970 --> 0:9:7.880
Chris DiPierro
You know, do that 60 days do that, 45 days do it.
0:9:7.890 --> 0:9:13.240
Chris DiPierro
30 but once you start getting tighter, then you know, once you get into a week or something, maybe it is Daily at that point, right.
0:9:13.750 --> 0:9:14.120
Stephanie Jones
Umm.
0:9:14.70 --> 0:9:14.210
Keith Low
Yeah.
0:9:13.250 --> 0:9:14.300
Chris DiPierro
I think you've seen.
0:9:14.310 --> 0:9:19.900
Chris DiPierro
I'm sure you've all seen behavior like that from underneath their Microsoft or wherever else that you might have scriptions from.
0:9:21.950 --> 0:9:34.170
Chris DiPierro
And then I think what we said once we get into some sort of critical period, you know, for the sake of this conversation and or maybe a first draft right up maybe say a week out, we start notifying regular users as well.
0:9:34.180 --> 0:9:36.180
Chris DiPierro
But in that case, I don't think we're emailing the users.
0:9:36.190 --> 0:9:39.80
Chris DiPierro
I think we're just showing it to them when they log in, right?
0:9:39.90 --> 0:9:39.210
Keith Low
Yeah.
0:9:39.90 --> 0:9:40.320
Chris DiPierro
We don't wanna just spam everybody.
0:9:41.260 --> 0:9:41.460
Stephanie Jones
Yeah.
0:9:51.860 --> 0:9:52.150
Stephanie Jones
Umm.
0:9:42.320 --> 0:9:53.460
Chris DiPierro
Once you get to a point of grace period, which I think we're saying could be defined either by the product or perhaps per tenant, you know, maybe we wanna be nicer to some tenants than other tenants.
0:9:53.750 --> 0:9:58.300
Chris DiPierro
Uh, again anytime anybody logs in.
0:9:58.350 --> 0:9:59.990
Chris DiPierro
Clearly they should be notified at that point.
0:10:0.680 --> 0:10:3.710
Chris DiPierro
Again, admin should at that point probably be emailed daily.
0:10:4.270 --> 0:10:11.660
Chris DiPierro
Uh Grace period lasts for however long the grace period lasts, but there's still becomes eventually a hard lockout.
0:10:12.620 --> 0:10:12.820
Stephanie Jones
Yeah.
0:10:11.670 --> 0:10:13.90
Chris DiPierro
You use up your grace period.
0:10:13.100 --> 0:10:14.440
Chris DiPierro
You get past all of that.
0:10:14.450 --> 0:10:20.0
Chris DiPierro
Sorry, you get eventually, just get a screen that so sorry you can't do this, you know, Hope.
0:10:20.40 --> 0:10:36.730
Chris DiPierro
Ideally, something that is, you know informative about that you click on the launch, you know internal audit link from IHOME or whatever and it says it doesn't just like you know, it's not just product not found basically it's more along the lines of sorry, you can't do that.
0:10:36.740 --> 0:10:37.740
Chris DiPierro
Your license has expired.
0:10:37.750 --> 0:10:38.760
Chris DiPierro
You exceed your grace, period.
0:10:40.470 --> 0:10:40.630
Stephanie Jones
Yes.
0:10:44.180 --> 0:10:44.820
Stephanie Jones
I agree with that.
0:10:38.770 --> 0:10:45.120
Chris DiPierro
Contact your admin or whatever you know, or if you're the admin, contact ideagen I guess but something like that, right?
0:10:45.790 --> 0:10:46.240
Stephanie Jones
Yeah.
0:11:0.830 --> 0:11:0.970
Chris DiPierro
Yeah.
0:10:46.250 --> 0:11:1.960
Stephanie Jones
So it's it's like a configurable grace period or I'm sorry, a configurable notice period, a configurable grace period and then another notification at the conclusion or a message at the conclusion of that grace period.
0:11:3.160 --> 0:11:10.790
Chris DiPierro
I think the other notification that probably needs to happen here is notifying us somewhere along the line and by us I mean the the royal US have idea.
0:11:13.160 --> 0:11:13.360
Stephanie Jones
Yeah.
0:11:10.800 --> 0:11:14.230
Chris DiPierro
Jen I don't know exactly who the correct notification is.
0:11:14.860 --> 0:11:29.800
Chris DiPierro
One one thing that we I don't know if this is a thing or not, but I think that we might need to consider Keith is when we provision a tenant uh, we might need to have some meta information about that tenant.
0:11:29.810 --> 0:11:30.180
Chris DiPierro
Like who?
0:11:32.120 --> 0:11:32.300
Keith Low
Yeah.
0:11:32.120 --> 0:11:32.390
Stephanie Jones
Umm.
0:11:30.190 --> 0:11:38.120
Chris DiPierro
The account Rep on the idea that inside is for that I guess the ideal answer is this would all be pullable from Salesforce or something like that.
0:11:47.450 --> 0:11:47.640
Keith Low
Yeah.
0:11:52.630 --> 0:11:52.870
Stephanie Jones
Like.
0:11:38.130 --> 0:11:54.130
Chris DiPierro
But in the absence of a specific Salesforce integration right now, maybe when we deploy a tenant we say this one is responsible by this AR and you know that that at least that person may be somebody else also gets licensed expiration notifications.
0:11:55.240 --> 0:11:55.520
Stephanie Jones
Right.
0:11:55.530 --> 0:11:57.650
Stephanie Jones
I'm thinking the account manager, right?
0:11:57.430 --> 0:11:58.190
Keith Low
Yeah.
0:11:57.660 --> 0:11:58.770
Stephanie Jones
And you're exactly right.
0:12:2.420 --> 0:12:2.600
Keith Low
Yeah.
0:12:3.890 --> 0:12:4.230
Chris DiPierro
Ideally.
0:12:6.580 --> 0:12:6.730
Chris DiPierro
Yeah.
0:11:58.780 --> 0:12:12.460
Stephanie Jones
Ideally that would come from whoever it would Ping sales force and see who that person is, but then also our renewals right ideally, but then also our renewals, we have a renewals department here, so renewals would be informed as well.
0:12:13.280 --> 0:12:13.490
Chris DiPierro
Umm.
0:12:13.300 --> 0:12:19.230
Keith Low
Umm, OK, I think the the next question is imagine after the Hadlock what happened.
0:12:19.660 --> 0:12:23.210
Keith Low
So we will release that license, OK.
0:12:23.220 --> 0:12:27.190
Keith Low
For example, you have to empty UH-10 expire.
0:12:29.140 --> 0:12:30.910
Chris DiPierro
I well, yeah.
0:12:31.50 --> 0:12:32.540
Chris DiPierro
Well, let's talk about that for a second.
0:12:32.550 --> 0:12:34.990
Chris DiPierro
So it do we ever have that state?
0:12:40.40 --> 0:12:40.680
Stephanie Jones
What were you?
0:12:35.0 --> 0:12:45.270
Chris DiPierro
Basically, I think Keith, you've asked me this before, but we're kind of making an assumption that if we have like 20 users that that we might have different expirations to different licenses.
0:12:45.970 --> 0:12:46.370
Stephanie Jones
Ohh.
0:12:45.280 --> 0:12:46.530
Chris DiPierro
But is that?
0:12:46.920 --> 0:12:49.730
Chris DiPierro
Is that really true?
0:12:49.820 --> 0:12:58.630
Chris DiPierro
Is that how we sell like, like if I'm a customer, right, and I buy 10 now and then six months from now, I realize I need 10 more, right?
0:12:59.640 --> 0:13:5.570
Chris DiPierro
The way I've usually seen license and handling is you kind of prorate that second batch and everybody expires on the same time.
0:13:6.140 --> 0:13:6.390
Keith Low
Umm.
0:13:10.780 --> 0:13:10.980
Keith Low
Yeah.
0:13:5.580 --> 0:13:11.450
Chris DiPierro
You don't have like different expiry dates because otherwise it gets really complicated really quickly.
0:13:11.460 --> 0:13:11.670
Chris DiPierro
Who?
0:13:11.620 --> 0:13:11.860
Stephanie Jones
Yeah.
0:13:11.840 --> 0:13:13.70
Chris DiPierro
Are you notifying about what?
0:13:13.80 --> 0:13:23.440
Chris DiPierro
When I would really like to exclude that scenario, if we if we can umm, I guess it does bring up the question though in like audit excuse me.
0:13:23.450 --> 0:13:29.490
Chris DiPierro
In ARC, there's two different at least two different license types that you spoken about before I write, there's an audit license in the risk license, potentially future.
0:13:29.500 --> 0:13:31.0
Chris DiPierro
There's other kinds of licenses.
0:13:31.570 --> 0:13:38.920
Chris DiPierro
Would we ever have those expire at different times or could we kind of just say no?
0:13:38.930 --> 0:13:42.720
Chris DiPierro
Sorry, they're always gonna, you know, whatever your renewal period is your renewal period.
0:13:48.700 --> 0:13:48.890
Stephanie Jones
Yeah.
0:13:42.730 --> 0:13:50.310
Chris DiPierro
If you've added on mid year or whatever some other license type that gets per added to the renewal date like how do we how do we sell?
0:13:52.630 --> 0:13:58.180
Stephanie Jones
I I don't know the answer to that question, but I can find out about.
0:13:58.690 --> 0:13:59.300
Stephanie Jones
I would.
0:13:59.310 --> 0:13:59.570
Stephanie Jones
I would.
0:13:58.50 --> 0:14:0.640
Chris DiPierro
Yeah, if we can influence it.
0:14:1.340 --> 0:14:1.540
Keith Low
Yeah.
0:14:5.820 --> 0:14:6.60
Chris DiPierro
Umm.
0:14:1.540 --> 0:14:11.990
Stephanie Jones
I would like to hope that if you purchased 10 audit licenses and then you're and then a year later, you're like oh, we hired someone, we have 11, that it's not too separate dates.
0:14:12.740 --> 0:14:13.40
Chris DiPierro
Right.
0:14:12.0 --> 0:14:23.630
Stephanie Jones
You're managing within audit, but I can see if you have a risk IDEAGEN risk set of licenses and an idea Gen audit set of licenses that they would be a different date.
0:14:25.400 --> 0:14:26.0
Chris DiPierro
You can do that.
0:14:24.80 --> 0:14:26.910
Stephanie Jones
I can see that happening because it's two separate departments.
0:14:28.0 --> 0:14:28.270
Keith Low
Umm.
0:14:30.220 --> 0:14:30.460
Chris DiPierro
Yeah.
0:14:35.100 --> 0:14:36.660
Joshua Haseldine
I I'm trying to think of a you.
0:14:33.560 --> 0:14:36.840
Chris DiPierro
I just trying to think about the practicality of that right because I.
0:14:33.800 --> 0:14:37.880
Stephanie Jones
Josh, Josh let's face is speaking to me.
0:14:39.250 --> 0:14:39.750
Joshua Haseldine
I don't.
0:14:39.970 --> 0:14:40.100
Stephanie Jones
Yeah.
0:14:42.520 --> 0:14:51.670
Joshua Haseldine
But if it's still under the same blanket of the same company, then surely it would still be handled by like whoever the licensing will still be handled by the same people regardless of the audit and risk.
0:14:53.180 --> 0:14:53.400
Stephanie Jones
Yeah.
0:14:52.40 --> 0:14:55.30
Joshua Haseldine
So I can't see why they would be 2 separate days.
0:14:56.810 --> 0:15:5.770
Stephanie Jones
Umm I guess because I mean and we we really haven't dealt with this before much because we don't really have a company right now.
0:15:12.690 --> 0:15:12.910
Joshua Haseldine
Yeah.
0:15:5.950 --> 0:15:16.90
Stephanie Jones
I mean, we have a couple I guess and I don't know how they're handled, but it's not the norm for us to have a risk department using our software pentana risk.
0:15:16.100 --> 0:15:20.170
Stephanie Jones
And then an audit department using Pentana audit like we don't have very many of those right now.
0:15:20.930 --> 0:15:21.120
Chris DiPierro
OK.
0:15:20.360 --> 0:15:25.270
Stephanie Jones
So I mean, I guess the reason why I say that is because it's here.
0:15:50.400 --> 0:15:50.660
Chris DiPierro
Umm.
0:15:25.280 --> 0:16:0.610
Stephanie Jones
It is April 4th if I'm purchasing audit and I start using it May 1st and I use it and I'm very happy with it and I go to my risk department and I'm like man, you really got to use this software as well for your risk management needs if they if they're like, well, let's see, we'll evaluate other things months go by now it's January again and if the audit renewal is coming around in May, but the risk department doesn't start using it until January and has four months before they were new.
0:16:0.620 --> 0:16:1.10
Stephanie Jones
I don't know.
0:16:2.490 --> 0:16:2.640
Joshua Haseldine
But.
0:16:1.20 --> 0:16:4.280
Stephanie Jones
It doesn't feel like there could be completely different start dates.
0:16:4.890 --> 0:16:7.300
Joshua Haseldine
But is that not the same as what the users would be?
0:16:10.430 --> 0:16:10.670
Stephanie Jones
Umm.
0:16:12.630 --> 0:16:12.840
Stephanie Jones
Umm.
0:16:7.350 --> 0:16:15.260
Joshua Haseldine
So if a user was to join, we said that like they would get and get caught up in the renewal period of, you know, everyone getting renewed.
0:16:15.30 --> 0:16:17.170
Chris DiPierro
Well, yeah.
0:16:17.100 --> 0:16:17.650
Joshua Haseldine
Where is?
0:16:21.840 --> 0:16:22.570
Joshua Haseldine
Yay, yeah.
0:16:24.190 --> 0:16:24.410
Stephanie Jones
Yeah.
0:16:17.180 --> 0:16:25.870
Chris DiPierro
But I think what's there is saying is it's kind of it's almost two separate products, right, like that it is is where I think difference is the the the the issue.
0:16:25.940 --> 0:16:30.870
Chris DiPierro
The concern I have I guess, is when you have a user that has mixed licenses right?
0:16:32.90 --> 0:16:32.270
Joshua Haseldine
Yeah.
0:16:35.960 --> 0:16:36.150
Stephanie Jones
Mm-hmm.
0:16:30.940 --> 0:16:42.770
Chris DiPierro
Like if it truly was that I had 10 auditors and 10 risk users and they never in overlapped like then managing different renewal periods might not be the worst thing in the world.
0:16:42.840 --> 0:16:48.40
Chris DiPierro
But if you've got 2 users in that group that have both of those licenses, right?
0:16:48.740 --> 0:16:52.760
Chris DiPierro
And then one of those periods elapses, you know, in January, he said.
0:16:52.770 --> 0:16:54.200
Chris DiPierro
Ones in April or whatever.
0:16:55.10 --> 0:16:59.160
Chris DiPierro
What happens if one of those renewals doesn't happen but the other one does?
0:16:59.580 --> 0:16:59.990
Stephanie Jones
How?
0:16:59.170 --> 0:17:7.950
Chris DiPierro
Then we drop them into your product and all of a sudden we're dropping into the product with like half the license that they would have expected to have.
0:17:9.530 --> 0:17:9.710
Stephanie Jones
Yeah.
0:17:7.960 --> 0:17:14.390
Chris DiPierro
Essentially, yeah, we can notify them all we want, but it could be confusing situation at that point, right?
0:17:14.670 --> 0:17:15.910
Stephanie Jones
Yeah, I see.
0:17:14.430 --> 0:17:17.480
Chris DiPierro
Like, I mean, ideally our customers renew and pay us and none of this ever happened.
0:17:17.780 --> 0:17:23.100
Chris DiPierro
But you know, you know that's not once, once you have hundreds of customers, that's clearly not gonna be the case in every spot.
0:17:23.640 --> 0:17:23.970
Stephanie Jones
Ohh.
0:17:23.110 --> 0:17:31.980
Chris DiPierro
So all of a sudden we create a weird Support situation that Vincent, the auditor and risk person calls us up and says, why can I not see my audit stuff now?
0:17:31.990 --> 0:17:37.180
Chris DiPierro
But I can see my wrist stuff, and because I've everybody's ignored all the warnings along the way, I mean.
0:17:37.380 --> 0:17:45.240
Chris DiPierro
But you know, I think this is a question of it would be nice to know how ideagen cells software.
0:17:47.820 --> 0:17:48.20
Stephanie Jones
Yeah.
0:17:57.790 --> 0:17:57.990
Keith Low
Yeah.
0:17:45.430 --> 0:18:2.740
Chris DiPierro
I don't know that answer the the, the the you know the aligning everything to a given renewal period is certainly I I think from a product perspective the the preference but sales guy's gonna sales at the end of the day.
0:18:2.750 --> 0:18:12.150
Chris DiPierro
So like if somebody all sudden finds a way to get somebody to sign on the dotted line and say, hey, this is gonna be a different period, like, I don't know if we can prescribe that or not.
0:18:18.340 --> 0:18:18.520
Stephanie Jones
Yeah.
0:18:12.430 --> 0:18:21.30
Chris DiPierro
So is this is this a question that we could kind of take to them somewhere and like ask, how does this work in your process? Yeah.
0:18:26.810 --> 0:18:27.20
Chris DiPierro
Umm.
0:18:22.40 --> 0:18:28.930
Stephanie Jones
I mean I I I'll definitely ask that for within within audit like within audit or risk, how does that work?
0:18:29.690 --> 0:18:29.810
Chris DiPierro
Yeah.
0:18:28.980 --> 0:18:36.580
Stephanie Jones
But do you think I also need to ask how how sales envisions that happening for both audit and risk together?
0:18:38.10 --> 0:18:38.920
Chris DiPierro
Yeah, a little bit.
0:18:39.660 --> 0:18:39.870
Stephanie Jones
OK.
0:18:39.310 --> 0:18:47.380
Chris DiPierro
Ohh this is like it's a little bit weird because you're 1 product that's pretending to be more than one product, right?
0:18:47.790 --> 0:18:47.990
Stephanie Jones
Yeah.
0:18:52.770 --> 0:18:53.100
Stephanie Jones
Right.
0:18:47.930 --> 0:18:53.750
Chris DiPierro
Like, I don't think we'd have this situation specifically like with an audit license and like if somebody had like a please review license, right?
0:18:53.760 --> 0:18:54.260
Chris DiPierro
It doesn't matter.
0:18:54.70 --> 0:18:54.330
Joshua Haseldine
Mm-hmm.
0:18:55.670 --> 0:18:56.210
Stephanie Jones
Exactly.
0:18:54.270 --> 0:18:56.320
Chris DiPierro
There's expire at some different time or whatever.
0:18:56.330 --> 0:19:10.830
Chris DiPierro
Nobody really cares, but if we're essentially hitting the same button to go to what behind the scenes is the same product we're just bringing telling the product what licenses this user has and that's where I think it gets a little bit trickier.
0:19:12.250 --> 0:19:12.430
Stephanie Jones
Yeah.
0:19:16.200 --> 0:19:16.630
Stephanie Jones
OK.
0:19:16.780 --> 0:19:17.610
Stephanie Jones
Yep, I'll find that out.
0:19:18.220 --> 0:19:28.90
Keith Low
Umm, OK, I think the other question is, uh, the summing, they reduce their license, they they reduce, they have like a 20.
0:19:28.480 --> 0:19:38.890
Keith Low
So during renewal they reduce reduce because right now I think they the question is cloud OPS is manually provisioned the the user that the tenant for for the first time.
0:19:39.420 --> 0:19:44.770
Keith Low
So during renewal, you've got 20 license, but they only reduce 10.
0:20:2.950 --> 0:20:3.260
Chris DiPierro
Right.
0:20:3.330 --> 0:20:3.580
Keith Low
Uh.
0:20:3.320 --> 0:20:4.690
Chris DiPierro
The licenses are at the tenant.
0:20:4.700 --> 0:20:5.770
Chris DiPierro
That that's correct.
0:20:5.780 --> 0:20:6.730
Chris DiPierro
Yeah, so.
0:20:5.290 --> 0:20:16.660
Keith Low
Uh, so once a provision, for example 20, it will be provisioned across all the instances and we will allocate according to to to the tenant which one is used, which one is not used.
0:20:16.710 --> 0:20:19.220
Keith Low
I think the question arises during renewal.
0:20:19.230 --> 0:20:20.990
Keith Low
Let's say there is a less license 10.
0:20:21.740 --> 0:20:25.20
Keith Low
How often we're not known, we will not know how to, uh.
0:20:23.950 --> 0:20:33.770
Chris DiPierro
Yeah, I don't think and I don't think instances really matters a whole lot here because what you've said in the licensing design now is that it's really users, right.
0:20:33.780 --> 0:20:38.710
Chris DiPierro
So I provisioned 20 licenses and let's just say I use up all 20 of them.
0:20:38.720 --> 0:20:40.640
Chris DiPierro
Some of the users are across multiple instances.
0:20:43.360 --> 0:20:44.120
Keith Low
Hmm yeah.
0:20:40.650 --> 0:20:44.990
Chris DiPierro
It doesn't really matter because we're not counting them twice as what we've said, you get the license to get live.
0:20:45.200 --> 0:20:46.750
Chris DiPierro
But yeah, I renew for fewer.
0:20:47.580 --> 0:20:51.0
Chris DiPierro
Now I've got 20 users that have.
0:20:51.10 --> 0:20:54.260
Chris DiPierro
Let's just say an audit license, and now I've only renewed ten of those.
0:20:54.270 --> 0:20:54.930
Chris DiPierro
Yeah.
0:20:55.20 --> 0:20:55.670
Chris DiPierro
What do we do?
0:20:55.680 --> 0:21:0.180
Chris DiPierro
Clearly written over the situation so that it that is an excellent question.
0:21:1.770 --> 0:21:2.290
Chris DiPierro
What?
0:21:2.340 --> 0:21:5.200
Chris DiPierro
What we I don't know the answer to this.
0:21:5.210 --> 0:21:9.290
Chris DiPierro
I feel like this one a more complicated one than the next three, by the way one.
0:21:14.190 --> 0:21:15.210
Chris DiPierro
Well, right, yeah.
0:21:7.260 --> 0:21:16.690
Keith Low
Yeah, I think the the not only this because if we reduce the 10 licence who are we going to reduce from which user that is a question we will not know.
0:21:15.760 --> 0:21:18.300
Chris DiPierro
Exactly right.
0:21:18.310 --> 0:21:23.880
Chris DiPierro
So a new license gets deployed that has fewer than the amount of users that are deployed having that already.
0:21:24.120 --> 0:21:31.760
Chris DiPierro
Like one thing you could do, I'm not saying this is the right by the way, but one thing you could do in that situation is you yank that license away from every user.
0:21:31.770 --> 0:21:34.940
Chris DiPierro
At that point you kind of detect it, you say, well, we had 20 audit license.
0:21:34.950 --> 0:21:35.920
Chris DiPierro
Now we only have 10.
0:21:36.190 --> 0:21:44.230
Chris DiPierro
We're gonna pull that license away from everybody, and then it's up to the tenant admin to go reprovision those licenses to whoever the 10 that are now supposed to have it.
0:21:44.440 --> 0:21:53.320
Chris DiPierro
It's not amazing solve because you know that goes back to the all of a sudden another wakes up that day and had nothing to do with the renewal decision and discoveries.
0:21:53.330 --> 0:21:55.780
Chris DiPierro
They can't log in because the tenant admin hasn't done anything.
0:21:56.500 --> 0:21:59.990
Chris DiPierro
It is a preferences ideagen sort of thing.
0:22:0.0 --> 0:22:2.310
Chris DiPierro
Well, like you know, nobody's using things out of scope.
0:22:5.50 --> 0:22:10.760
Chris DiPierro
I think an alternative to that would be, yeah, we could.
0:22:10.770 --> 0:22:13.860
Chris DiPierro
We could be very notification heavy on this, right?
0:22:13.970 --> 0:22:15.900
Chris DiPierro
I've got 20 uh.
0:22:16.510 --> 0:22:19.760
Chris DiPierro
I've got 20 audit licenses deployed.
0:22:19.770 --> 0:22:22.560
Chris DiPierro
I only own 10 now and this can only be in this situation.
0:22:26.480 --> 0:22:26.600
Keith Low
Yeah.
0:22:22.570 --> 0:22:41.50
Chris DiPierro
It would never be in a spot where I could have over deployed it to start with, presumably, but now in this cutback state I could we could start showing the notification to everybody that says, you know, hey, you only have 10 licenses, but you've got more than that users provisioned.
0:22:41.730 --> 0:22:45.770
Chris DiPierro
Uh, we could make it sound more ominous than it really is.
0:22:45.780 --> 0:22:48.900
Chris DiPierro
But like that, you know, you may be able to.
0:22:48.910 --> 0:22:50.820
Chris DiPierro
You may not be able to use the software soon.
0:22:50.830 --> 0:23:3.960
Chris DiPierro
Might be like a thing that we could say to the average user while at the same time again going pretty hard on notifications to the account manager and to the tenant admin of like hey, you've gotta go deeper vision.
0:23:3.970 --> 0:23:8.430
Chris DiPierro
Some of these spokes right like that would be the if you will more friendly way to do things.
0:23:9.480 --> 0:23:9.690
Stephanie Jones
Why?
0:23:12.290 --> 0:23:12.690
Stephanie Jones
Hmm.
0:23:12.950 --> 0:23:27.910
Stephanie Jones
Why is it necessary to OK so if if the five of us are an audit team and then Josh and I leave our audit team, so now there's three, why do why?
0:23:28.0 --> 0:23:33.230
Stephanie Jones
Why does Vincent, who has nothing to do with Josh and I leaving, have to have his license taken away?
0:23:33.240 --> 0:23:34.340
Stephanie Jones
And then readded.
0:23:34.350 --> 0:23:35.980
Stephanie Jones
Why can't ours just be removed?
0:23:37.320 --> 0:23:37.790
Keith Low
No, no.
0:23:37.590 --> 0:23:38.380
Chris DiPierro
Well, it could it.
0:23:37.800 --> 0:23:39.590
Keith Low
I think the situation is not like that.
0:23:39.600 --> 0:23:40.830
Keith Low
Imagine five of us.
0:23:40.840 --> 0:23:44.690
Keith Low
Here you got 5 license, but during renewal only three are renewed.
0:23:45.420 --> 0:23:45.620
Stephanie Jones
Yeah.
0:23:46.240 --> 0:23:46.410
Chris DiPierro
Yeah.
0:23:45.560 --> 0:23:53.40
Keith Low
The other two are drop, so we don't know who to drop because I mean from platform point we we don't know who is that allocated to.
0:23:54.50 --> 0:23:54.310
Chris DiPierro
Yeah.
0:23:54.320 --> 0:23:54.810
Chris DiPierro
What 11?
0:23:55.600 --> 0:23:55.870
Stephanie Jones
So.
0:23:54.820 --> 0:23:56.580
Chris DiPierro
Hope this is a bit of an outlier situation.
0:23:56.590 --> 0:23:57.880
Chris DiPierro
First off, just to be clear, right?
0:23:57.880 --> 0:23:58.940
Stephanie Jones
Umm.
0:24:2.260 --> 0:24:2.600
Stephanie Jones
Umm.
0:23:57.890 --> 0:24:7.120
Chris DiPierro
Like, presumably, a company is renewing the correct number of licenses, but like maybe somebody didn't count things correct.
0:24:7.730 --> 0:24:10.360
Chris DiPierro
I think the the bigger situation is more like you know.
0:24:7.840 --> 0:24:12.500
Stephanie Jones
Yeah, maybe they're like 1234.
0:24:13.450 --> 0:24:13.990
Stephanie Jones
Yeah, go ahead.
0:24:13.320 --> 0:24:18.800
Chris DiPierro
Well, I think it's a I think it's more like, hey, I've got 10 audit licenses.
0:24:22.430 --> 0:24:22.630
Stephanie Jones
Hello.
0:24:19.150 --> 0:24:22.990
Chris DiPierro
I am the person in charge of renewals, I say ohh, that's weird.
0:24:29.430 --> 0:24:29.770
Stephanie Jones
Umm.
0:24:23.60 --> 0:24:33.610
Chris DiPierro
I think we only have 8 auditors, so I renew 8, but it turns out Stephanie sometimes uses an all that license because the person doing the renewal all didn't really realize even though you're not truly an auditor.
0:24:34.800 --> 0:24:35.60
Stephanie Jones
Umm.
0:24:33.620 --> 0:24:42.470
Chris DiPierro
But sometimes I use it anyway, so not that anybody left the company legitimately, like deactivated, but we just find ourselves in a kind of weird situation like that.
0:24:42.520 --> 0:24:44.410
Chris DiPierro
Like I said, I hope this is a bit of an outlier.
0:24:45.260 --> 0:24:45.440
Stephanie Jones
Yeah.
0:24:44.420 --> 0:24:50.330
Chris DiPierro
Not like of a thing that happens particularly frequently, but then the, but I think you do still have to.
0:24:53.610 --> 0:24:54.200
Stephanie Jones
What would?
0:24:51.330 --> 0:24:55.310
Chris DiPierro
Uh, figure out what the behavior is when, when that happens so.
0:24:54.240 --> 0:24:56.70
Stephanie Jones
Yeah. Umm.
0:24:57.680 --> 0:24:59.890
Chris DiPierro
I I guess you know to offer an opinion.
0:25:5.690 --> 0:25:5.870
Keith Low
Yeah.
0:25:0.340 --> 0:25:6.710
Chris DiPierro
I am of the note because, as you said, Keith, you don't really know which licenses you would drop in that spot.
0:25:12.110 --> 0:25:12.490
Keith Low
Umm.
0:25:12.690 --> 0:25:12.870
Stephanie Jones
Yeah.
0:25:6.820 --> 0:25:13.470
Chris DiPierro
I'm of the opinion of like, be very aggressive on notifications than in in.
0:25:13.480 --> 0:25:22.750
Chris DiPierro
In that spot, you know again obviously to the admin of the tenant, but in the case that they're not paying attention, I think we would actually notify the other users as well.
0:25:22.760 --> 0:25:31.270
Chris DiPierro
So when Josh logs in and he sees hey, you only have 8 licenses, there's 1010 auditors here.
0:25:31.400 --> 0:25:32.510
Chris DiPierro
Do something about it.
0:25:32.580 --> 0:25:36.290
Chris DiPierro
Maybe he contacts the tenant admin at that point and says, hey, what's going on?
0:25:39.630 --> 0:25:39.840
Stephanie Jones
Umm.
0:25:36.300 --> 0:25:42.500
Chris DiPierro
Do you remember that Stephanie also needs this license to uh, but also again backside?
0:25:42.610 --> 0:25:46.840
Chris DiPierro
Make sure our AR is getting you know notifications of this too, right?
0:25:46.850 --> 0:25:50.280
Chris DiPierro
Like it's the kind of thing that they should absolutely know about, right, you know?
0:25:52.30 --> 0:26:3.80
Chris DiPierro
And and and really what we're we're hoping happens is either they buy two more licenses to, you know, fix the problem or their tenant admin comes in and deep provisions, the two people who no longer need it.
0:26:14.420 --> 0:26:14.650
Stephanie Jones
Umm.
0:26:3.90 --> 0:26:14.780
Chris DiPierro
Right, like both of those solve are the sole from the customer's perspective, but we just wanna be noisy about when customers are in this state.
0:26:19.50 --> 0:26:19.440
Stephanie Jones
Hey.
0:26:14.790 --> 0:26:22.150
Chris DiPierro
Essentially, I think I think would be my preference rather than trying to automatically figure out who you would deprovision or something like that.
0:26:22.160 --> 0:26:27.70
Chris DiPierro
So you could get if you went down that route, you could try to get very fancy about it.
0:26:27.80 --> 0:26:28.710
Chris DiPierro
You we only have 8.
0:26:28.760 --> 0:26:29.950
Chris DiPierro
There's 10 deployed.
0:26:29.960 --> 0:26:38.250
Chris DiPierro
Well, you see who logged in most the longest ago and dropped them or something like that, but no rule that we're gonna come up with is gonna be make everybody happy.
0:26:45.250 --> 0:26:45.710
Stephanie Jones
I like that.
0:26:38.260 --> 0:26:46.260
Chris DiPierro
So I think it really just comes down to let's just start being very notification noisy in in this hopefully rare situation.
0:26:47.480 --> 0:26:57.280
Keith Low
Umm, OK uh, I think one more is what happened when user is unlinked permanently from all the instances.
0:26:57.540 --> 0:27:2.670
Keith Low
I mean we we discussed this before, if if it's unlinked from one instances one, one or two instances.
0:27:4.880 --> 0:27:6.790
Keith Low
This license should be remain still remain there.
0:27:7.400 --> 0:27:7.620
Chris DiPierro
Hmm.
0:27:7.220 --> 0:27:9.610
Keith Low
But let's say you got UH-4 instances.
0:27:9.860 --> 0:27:14.70
Keith Low
This person is unlinked 4 from all I think logically.
0:27:14.120 --> 0:27:23.80
Keith Low
Uh, the license should be free so that, uh, it can be provisioned to another user, but then do you want to do that or you want to remain it in the in the 1st state?
0:27:29.900 --> 0:27:30.320
Keith Low
Stephanie.
0:27:30.860 --> 0:27:32.240
Keith Low
Yeah. Umm.
0:27:37.600 --> 0:27:37.780
Keith Low
Yeah.
0:27:29.710 --> 0:27:38.40
Chris DiPierro
Presumably, if a user's being unlinked from every instance, that probably that user is no longer with the company, right?
0:27:38.560 --> 0:27:38.810
Joshua Haseldine
Umm.
0:27:42.730 --> 0:27:42.980
Stephanie Jones
Umm.
0:27:38.50 --> 0:27:43.160
Chris DiPierro
Like, that's probably the most probably the most likely scenario where it would be weird, in my opinion.
0:27:43.350 --> 0:27:47.300
Chris DiPierro
It would be weird if we have 4 instances and then we unlink that person.
0:27:47.310 --> 0:27:52.900
Chris DiPierro
But like we expect them to still somehow be participating in the use of the software, right?
0:27:53.20 --> 0:27:59.450
Chris DiPierro
Like, I mean, I guess it could be that they changed like jobs and come back later or something like that and we would need to link them.
0:27:59.460 --> 0:28:1.230
Chris DiPierro
At which point we could just reprovision their license.
0:28:6.290 --> 0:28:6.490
Keith Low
Yeah.
0:28:1.240 --> 0:28:7.540
Chris DiPierro
But yeah, I think if they become untethered from every instance, we would just put that back in the pool at that point and let it be reassigned.
0:28:8.600 --> 0:28:8.800
Stephanie Jones
Yeah.
0:28:8.520 --> 0:28:9.100
Keith Low
Umm yeah.
0:28:12.970 --> 0:28:16.100
Chris DiPierro
I guess the OK, I am gonna create one.
0:28:16.110 --> 0:28:21.140
Chris DiPierro
Weird, not weird scenario, but one accidental thing that could happen in there.
0:28:21.150 --> 0:28:30.740
Chris DiPierro
Let's just say I have 4 instances and the user is assigned to one of them and really all I'm trying to do is move them from instance 1 to instance 2.
0:28:30.750 --> 0:28:42.30
Chris DiPierro
Basically, I guess if I remove them from instance one and then I add them to instance 2, if at the time that I removed them from instance one, their license gets pulled and then I put them on the instance too.
0:28:42.40 --> 0:28:47.500
Chris DiPierro
Now I gotta put their license back and it might just be kind of a an annoyance from that perspective I suppose.
0:28:47.510 --> 0:28:52.820
Chris DiPierro
Whereas if I did it the other way, added them to instance 2 first and then remove them from instance one, I wouldn't have to do that.
0:28:54.740 --> 0:28:55.920
Joshua Haseldine
How likely is they use case?
0:28:52.830 --> 0:28:57.90
Chris DiPierro
But like I don't know, I don't know.
0:28:57.480 --> 0:28:58.380
Chris DiPierro
You tell me me.
0:28:59.910 --> 0:29:4.690
Joshua Haseldine
Like I I can't see that being a a common use case enough for that to be like a.
0:29:4.160 --> 0:29:13.210
Keith Low
I think we we we we can actually sell our time period for example you unlink from all the instances and we wait one one week or maybe two days.
0:29:13.220 --> 0:29:14.570
Keith Low
I don't know before.
0:29:15.900 --> 0:29:16.670
Joshua Haseldine
Yeah, that's.
0:29:13.420 --> 0:29:23.150
Chris DiPierro
And no, I don't think you want to do that, because I think I one of one of the one of you as an admin you might go and say boy I need to give Josh a license.
0:29:23.160 --> 0:29:24.90
Chris DiPierro
I don't have anymore.
0:29:24.770 --> 0:29:24.950
Keith Low
Umm.
0:29:24.200 --> 0:29:26.910
Chris DiPierro
Ohh, that's right, Stephanie no longer works for our company.
0:29:26.920 --> 0:29:30.20
Chris DiPierro
I should really just unlink it from all the instances and give him a license.
0:29:30.30 --> 0:29:32.900
Chris DiPierro
Right now you don't want time delay for that happening so.
0:29:36.690 --> 0:29:49.180
Chris DiPierro
I think I think it's OK to just immediately do it, but like I do think that is one small quirk that might come up if I happen to be moving a user from 1 instance to another and I remove them from everything and then add them, then I just got to know that I got to go fix their licensing situation.
0:29:50.490 --> 0:29:50.630
Joshua Haseldine
Yeah.
0:29:52.180 --> 0:29:52.440
Keith Low
Hmm.
0:29:49.430 --> 0:29:54.170
Chris DiPierro
But as you said, Josh, that's probably a fairly unlikely use case anyway, so.
0:30:1.380 --> 0:30:1.610
Chris DiPierro
Umm.
0:29:55.970 --> 0:30:6.960
Keith Low
OK, I think we for MVP, we can just choose this route first, OK, another very simple question is the we we have two license now, I mean two license type now one is 1 is audit.
0:30:7.400 --> 0:30:9.910
Keith Low
Do you have any specific description for it?
0:30:10.290 --> 0:30:14.650
Keith Low
At the moment, I'm telling those guys audit is audit racist and that's about it to you.
0:30:14.660 --> 0:30:16.660
Keith Low
Or do you want to be more descriptive about it?
0:30:19.530 --> 0:30:21.550
Stephanie Jones
Who to more descriptive to who?
0:30:22.510 --> 0:30:29.80
Keith Low
Uh, I mean when we because in provisioning services they they have a description of the license, the license type.
0:30:29.490 --> 0:30:33.720
Keith Low
So right now it's just name as audit and the other one is a risk.
0:30:34.660 --> 0:30:38.230
Chris DiPierro
Did this get actually Stephanie your chat message yesterday around Salesforce?
0:30:38.240 --> 0:30:40.970
Chris DiPierro
Do this already get defined somewhere in Salesforce?
0:30:42.10 --> 0:30:42.340
Stephanie Jones
I.
0:30:40.980 --> 0:30:45.160
Chris DiPierro
Like if they're a license object somewhere and Salesforce or.
0:30:53.860 --> 0:30:54.80
Chris DiPierro
OK.
0:31:1.190 --> 0:31:1.350
Chris DiPierro
Yeah.
0:30:45.670 --> 0:31:3.450
Stephanie Jones
I have not gone out to look in Salesforce to see what, umm, the license types look like, but I just I know from talking to Carl he said that all the license information was added in Salesforce so I can find out more about that. But.
0:31:3.870 --> 0:31:4.710
Chris DiPierro
Do you have, uh, Keith?
0:31:4.720 --> 0:31:6.740
Chris DiPierro
Do you have Salesforce access or or not?
0:31:6.630 --> 0:31:7.370
Keith Low
Yeah, I don't know.
0:31:7.680 --> 0:31:9.630
Chris DiPierro
OK, I wonder if we might need to.
0:31:8.860 --> 0:31:12.870
Keith Low
I think the rate has, I can ask him to check if it's three, yeah.
0:31:11.910 --> 0:31:13.40
Chris DiPierro
Yeah, proxy.
0:31:13.50 --> 0:31:15.600
Chris DiPierro
I mean I have Salesforce access but I'm not quite sure where I need.
0:31:15.610 --> 0:31:16.820
Chris DiPierro
Where to go to look for this?
0:31:16.830 --> 0:31:18.550
Chris DiPierro
To be honest with you so.
0:31:25.780 --> 0:31:26.570
Chris DiPierro
And an account.
0:31:17.20 --> 0:31:27.230
Stephanie Jones
Yeah, I mean, I don't right, I don't know if I do either cause normally if I'm using Salesforce I it's to like look up a customer and I don't know if that tells me what.
0:31:27.520 --> 0:31:27.720
Stephanie Jones
Yeah.
0:31:26.580 --> 0:31:28.490
Chris DiPierro
Yeah, look at an account or a contact or something.
0:31:28.500 --> 0:31:29.20
Chris DiPierro
Yeah, exactly.
0:31:29.50 --> 0:31:29.270
Stephanie Jones
Yeah.
0:31:31.310 --> 0:31:33.390
Stephanie Jones
OK, I can try and find that out.
0:31:33.130 --> 0:31:34.160
Chris DiPierro
Anyway, uh.
0:31:34.210 --> 0:31:36.240
Chris DiPierro
Point being, Keith, this might already be defined.
0:31:36.290 --> 0:31:38.180
Chris DiPierro
Uh is really what it comes down to.
0:31:38.190 --> 0:31:40.600
Chris DiPierro
You might have that information somewhere else where so.
0:31:46.410 --> 0:31:46.580
Chris DiPierro
Sure.
0:31:43.390 --> 0:31:46.680
Keith Low
I I think we we can change it later when we we have the info.
0:31:46.770 --> 0:31:47.960
Keith Low
I think these are minor thing.
0:31:48.330 --> 0:31:57.820
Keith Low
I think the other question I had was the tenant admin, I think probably most of us agree tenant admin will not be counted as one license.
0:31:59.110 --> 0:31:59.380
Chris DiPierro
That.
0:31:57.950 --> 0:32:0.380
Keith Low
You bought 10 tenant, admin is.
0:32:0.430 --> 0:32:2.50
Keith Low
So is something out of it.
0:32:7.330 --> 0:32:7.610
Keith Low
Hmm.
0:32:1.600 --> 0:32:18.430
Chris DiPierro
Unless, but just to be clear, unless they also want to be an auditor, you know I I think by I think by default when you provision a tenant you provision a tenant admin and they get to do whatever they want, but they don't get to go use the software unless they have a license that is corresponding to them.
0:32:24.190 --> 0:32:24.340
Stephanie Jones
Yes.
0:32:18.440 --> 0:32:24.500
Chris DiPierro
It's perfectly reasonable for a small company for Stephanie to be the tenant admin, but also to be an auditor, right?
0:32:25.0 --> 0:32:25.260
Keith Low
Umm.
0:32:24.510 --> 0:32:26.550
Chris DiPierro
Like I'm kind of a small thing.
0:32:27.300 --> 0:32:27.510
Stephanie Jones
Umm.
0:32:26.640 --> 0:32:34.200
Chris DiPierro
So in that case, I think they would have to assign themselves an audit license in order to to use the software, but they don't need.
0:32:34.210 --> 0:32:42.240
Chris DiPierro
But if you got a bigger organization where they're truly an admin role and never gonna be an auditor, whatever, then yeah, you don't need to give them licenses for the individual products.
0:32:42.250 --> 0:32:44.250
Chris DiPierro
At that point, they can still do the admin tasks.
0:32:44.830 --> 0:32:45.10
Keith Low
Yeah.
0:32:48.910 --> 0:32:54.450
Keith Low
OK, I think my licensing question mostly answered uh.
0:32:56.680 --> 0:32:56.990
Keith Low
To.
0:32:56.460 --> 0:32:58.690
Chris DiPierro
Probably made it all more complicated, Keith, but you know.
0:33:8.50 --> 0:33:8.230
Chris DiPierro
Umm.
0:33:1.400 --> 0:33:8.710
Keith Low
I think it's because during the discussion with the TPO, I think sometimes we brainstorm them that there are a lot, a lot of questions that that team came up.
0:33:9.440 --> 0:33:14.130
Keith Low
But then I always I have the idea that MVP we should make it as simple as possible.
0:33:14.300 --> 0:33:15.410
Keith Low
Try not to complicate things.
0:33:16.690 --> 0:33:17.880
Chris DiPierro
Yeah, there there is that.
0:33:17.890 --> 0:33:18.280
Chris DiPierro
Right.
0:33:18.290 --> 0:33:18.620
Chris DiPierro
So.
0:33:18.690 --> 0:33:40.960
Chris DiPierro
So I don't know how complex some of the things that we just said are, but you know, if there were places for, you know, release one that we wanted to get things out the door faster, a couple places where we said things are configurable, we could potentially make them fix time periods now, so long as they become configurable later, like we've said, I think notification periods were configurable and grace periods are configurable.
0:33:47.750 --> 0:33:47.950
Keith Low
Umm.
0:33:40.970 --> 0:33:52.280
Chris DiPierro
But like if we went out the door initially and said the notification is always like a two month, one month, one week kind of window and grace period was always 30 days, it's inspected probably be OK later on.
0:33:52.290 --> 0:33:56.20
Chris DiPierro
We could probably add some more flexibility or around that, right?
0:33:56.30 --> 0:34:12.200
Chris DiPierro
So I don't know, you know, this is a TPO on our side question potentially or dev team question like how complicated some of the configurability gets but you know you there are places that we could probably push to like a second release of licensing if we need to there so.
0:34:10.840 --> 0:34:13.100
Keith Low
Yeah. Yep.
0:34:13.390 --> 0:34:13.590
Stephanie Jones
Umm.
0:34:15.40 --> 0:34:22.230
Keith Low
Uh, I think the other thing is probably I asked before is is there any specific target for licensing to be ready?
0:34:23.40 --> 0:34:23.530
Chris DiPierro
Tomorrow.
0:34:22.660 --> 0:34:23.920
Keith Low
I think previously it was.
0:34:26.990 --> 0:34:33.920
Keith Low
I think previously I think we discussed it was expected to be in R2, the audit and Risk Release 2.
0:34:33.930 --> 0:34:35.850
Keith Low
So that probably is in summer July.
0:34:36.70 --> 0:34:38.170
Chris DiPierro
Actually, let me let let me ask a question about that.
0:34:38.180 --> 0:34:42.170
Chris DiPierro
It sounded like the last conversation with naig yesterday, the day before.
0:34:42.180 --> 0:34:49.330
Chris DiPierro
Whatever was, it sounded like you guys are really on track very quickly to do follow on releases at this point, right?
0:34:53.410 --> 0:34:53.700
Joshua Haseldine
I.
0:34:49.380 --> 0:34:54.370
Chris DiPierro
We've heard some, I I I think I can't remember his you, Josh or somebody.
0:34:56.840 --> 0:34:58.460
Joshua Haseldine
So I said attachments is already.
0:34:58.870 --> 0:34:59.180
Joshua Haseldine
Yeah.
0:34:54.380 --> 0:34:59.700
Chris DiPierro
Somebody said like attachments already done and notifications are getting there and yeah.
0:34:59.190 --> 0:35:4.950
Joshua Haseldine
So I said attachments is already done, but everyone seems to have had this conversation with Nick about incremental releases, except me.
0:35:5.570 --> 0:35:5.840
Chris DiPierro
OK.
0:35:6.330 --> 0:35:10.380
Joshua Haseldine
So I I need to have that conversation with Nige.
0:35:10.470 --> 0:35:14.360
Joshua Haseldine
I I'm having that today, but yeah, I've not had that conversation with him yet.
0:35:14.420 --> 0:35:14.600
Chris DiPierro
OK.
0:35:15.40 --> 0:35:15.270
Stephanie Jones
Umm.
0:35:14.370 --> 0:35:19.550
Joshua Haseldine
To go over that, I'm but yeah, that's that seems to be where we're heading towards.
0:35:28.290 --> 0:35:28.510
Joshua Haseldine
Umm.
0:35:20.440 --> 0:35:30.990
Chris DiPierro
OK, I I think I I think maybe nidge is going down that path because of some OK hours that are being set about like cycle times and all that kind of stuff, right?
0:35:31.0 --> 0:35:41.20
Chris DiPierro
So and and in any event, I guess the reason I ask is you know, Keith, you're saying our two, which is sounds more monolithic than what may be actually happening, right?
0:35:41.30 --> 0:35:42.30
Chris DiPierro
It might be like there's.
0:35:42.460 --> 0:35:47.990
Chris DiPierro
Well, I guess they might not be called version 2, but it might be you know very quick 1.1 or 1.21 point 3 whatever.
0:35:48.0 --> 0:35:50.320
Chris DiPierro
Along the way, it sounds sounds like. But anyway.
0:35:50.610 --> 0:35:58.750
Chris DiPierro
Umm yeah, I I mean correct me if I'm wrong, but like I kind of think that the licensing need is is clear and present basically.
0:35:59.70 --> 0:36:0.480
Stephanie Jones
It is, yeah.
0:36:0.750 --> 0:36:1.110
Keith Low
Hmm.
0:35:58.760 --> 0:36:1.500
Chris DiPierro
So as quickly as you can make it, make it available.
0:36:1.510 --> 0:36:3.260
Chris DiPierro
This is the answer to that.
0:36:3.280 --> 0:36:3.520
Keith Low
Yeah.
0:36:5.250 --> 0:36:7.50
Stephanie Jones
Umm, I agree.
0:36:16.440 --> 0:36:16.580
Chris DiPierro
Yeah.
0:36:6.130 --> 0:36:19.800
Keith Low
I what we've TPO and we we try to get out a specific that as soon as yeah yeah at what we we we can provide uh let me see what other question I have umm.
0:36:23.290 --> 0:36:25.990
Keith Low
I think there is an expectation of Farr storage.
0:36:26.0 --> 0:36:27.720
Keith Low
Uh to be ready, right?
0:36:28.800 --> 0:36:29.40
Keith Low
What?
0:36:29.50 --> 0:36:31.570
Keith Low
What is the expected requirement for file storage?
0:36:32.830 --> 0:36:37.170
Keith Low
I think notification previously we discussed uh is similar to EHS.
0:36:37.180 --> 0:36:38.240
Keith Low
So I think that is fine.
0:36:38.250 --> 0:36:39.200
Keith Low
Uh, we have a scheduler.
0:36:39.210 --> 0:36:40.290
Keith Low
Then we have a template.
0:36:40.490 --> 0:36:44.790
Keith Low
Then we the team is working on on on the scheduler but for file storage.
0:36:47.110 --> 0:36:47.320
Chris DiPierro
I.
0:36:47.0 --> 0:36:50.980
Keith Low
Presently the the capability is a single Farr outlook single file download.
0:36:55.160 --> 0:37:2.630
Chris DiPierro
Yeah, it's my impression that ARC is integrating right now with file storage for the purpose of attachment, but I think what you're asking is what?
0:37:4.220 --> 0:37:4.420
Keith Low
Yeah.
0:37:2.680 --> 0:37:6.430
Chris DiPierro
What enhancements right to file storage are expected.
0:37:6.520 --> 0:37:9.750
Chris DiPierro
I recall conversations probably going back a year ago that.
0:37:11.890 --> 0:37:12.620
Chris DiPierro
That probably.
0:37:23.200 --> 0:37:23.360
Keith Low
Yeah.
0:37:12.630 --> 0:37:25.380
Chris DiPierro
Stephanie, I'm guessing that you or maybe David or somebody had some expectations of other things like you said, Keith, like multiple uploads, I can't remember, sorry off the top my head.
0:37:32.350 --> 0:37:32.510
Keith Low
Yeah.
0:37:25.390 --> 0:37:34.530
Chris DiPierro
I can't remember the other things, but maybe there were some limitation like being able to impose limits or something like that, but I don't quite remember where all that landed that.
0:37:34.220 --> 0:37:37.120
Stephanie Jones
Yeah, I I'd have to dig that back out.
0:37:37.830 --> 0:37:37.940
Chris DiPierro
Yeah.
0:37:38.260 --> 0:37:43.710
Keith Low
I think the discussion was on the the egress and ingress.
0:37:43.940 --> 0:37:47.710
Keith Low
How much upload how much download that tied to the license itself?
0:37:48.530 --> 0:37:48.680
Chris DiPierro
Yeah.
0:37:52.190 --> 0:37:52.940
Chris DiPierro
Can we say no to that?
0:37:47.830 --> 0:37:54.480
Keith Low
I'm not sure how it still considering that and a folder with the files upload.
0:37:54.910 --> 0:37:57.300
Keith Low
I think those those are capability which we do not have.
0:38:4.690 --> 0:38:4.930
Stephanie Jones
Umm.
0:38:4.250 --> 0:38:4.990
Chris DiPierro
Yes, that's right.
0:37:57.310 --> 0:38:6.320
Keith Low
I I think I I can't remember when we discussed this folder that contains file inside and upload it, we can't do that at the moment and so yeah.
0:38:6.390 --> 0:38:8.490
Keith Low
So right now it's only single file load single file download.
0:38:17.170 --> 0:38:17.690
Joshua Haseldine
Nice to have.
0:38:10.600 --> 0:38:19.930
Chris DiPierro
Yeah, I think there was a requirement requirement or hopeful requirement how do you how do you how do you term requirements that are that that are yeah nice to have there you go.
0:38:21.440 --> 0:38:21.680
Vincent Oon
Umm.
0:38:32.810 --> 0:38:32.990
Keith Low
Yeah.
0:38:20.150 --> 0:38:35.820
Chris DiPierro
Uh to to your point about folder upload, I think that I recall seeing something about like uploading the zip file basically, but then we unzip that somewhere along the line and like treat everything in that as its own set of attachments or even folder structure underneath that, right?
0:38:35.830 --> 0:38:39.860
Chris DiPierro
So I seem to recall something around that that would be interesting to revisit.
0:38:40.390 --> 0:38:47.80
Chris DiPierro
I would like to suggest that we not impose limitations, license side limitations on file stuff.
0:38:47.90 --> 0:38:48.100
Chris DiPierro
I feel like get.
0:38:48.670 --> 0:38:57.280
Chris DiPierro
I think the work I think the reasoning behind that was we were worried that we might have some tenants that use ridiculous amounts of storage or I guess bandwidth potentially.
0:38:58.500 --> 0:39:20.580
Chris DiPierro
I think the reason this is a bit of a pain is all of a sudden you start to create a licensing file storage interaction that doesn't necessarily otherwise need to be there because like you know, for all of the questions we just asked about licensing, you kind of have a whole new set of questions about licensing like I'm an auditor and I wanna upload this file.
0:39:20.740 --> 0:39:27.610
Chris DiPierro
But somehow my Macs storage my bandwidth whatever it is that we're living on, the license is all of a sudden exceeded.
0:39:28.840 --> 0:39:31.950
Chris DiPierro
No, we've got a weird situation where they audit.
0:39:31.960 --> 0:39:34.0
Chris DiPierro
They're like, can't do their job, right, I think.
0:39:36.20 --> 0:39:45.310
Chris DiPierro
It's in my opinion it's much more important for us to be able to report, you know, by tenant, by product, I suppose, how much like file storage is in use.
0:39:45.870 --> 0:39:53.880
Chris DiPierro
Uh, this might give us the ability to do things like charge for excessive usage in in the future or something like that.
0:39:53.890 --> 0:39:55.130
Chris DiPierro
Like we could, you know, it.
0:39:55.140 --> 0:40:0.970
Chris DiPierro
It'd be really nice if an account like I don't know how we do this exactly, but an account Rep could like just see a report of saying.
0:40:1.390 --> 0:40:1.590
Keith Low
Umm.
0:40:0.980 --> 0:40:2.430
Chris DiPierro
Here's the usage of.
0:40:3.90 --> 0:40:3.370
Stephanie Jones
Umm.
0:40:2.900 --> 0:40:5.870
Chris DiPierro
Well, not just the file storage, but pretty much everything here.
0:40:5.880 --> 0:40:7.490
Chris DiPierro
Here's everything about this tenant.
0:40:7.500 --> 0:40:7.910
Chris DiPierro
Right.
0:40:7.970 --> 0:40:10.150
Chris DiPierro
So here's how many licenses they have.
0:40:10.160 --> 0:40:12.450
Chris DiPierro
Here's how many users actually log in over time.
0:40:12.460 --> 0:40:15.540
Chris DiPierro
Here's how much data they've used.
0:40:15.910 --> 0:40:16.370
Chris DiPierro
Bandwidth.
0:40:16.380 --> 0:40:18.160
Chris DiPierro
Probably a little trickier, but you know.
0:40:18.170 --> 0:40:30.860
Chris DiPierro
And then, yeah, if you get somebody who's being ridiculously excessive, maybe the AR could come invent something and say, well, you know, you're heavy, use customer and you know, therefore we need to, I don't know, figure.
0:40:30.870 --> 0:40:35.600
Chris DiPierro
However, they might choose to monetize something, but my guess is that we're not gonna run into much of that.
0:40:35.670 --> 0:40:38.680
Chris DiPierro
Like I I feel like Stephanie.
0:40:38.760 --> 0:40:48.660
Chris DiPierro
Kind of given us some metrics in pentana world, unlike what file storage usage kind of looks like and I don't recall being particularly shocked by any of that kind of kind of stuff, so.
0:40:50.20 --> 0:40:50.220
Stephanie Jones
Yeah.
0:40:52.20 --> 0:40:52.300
Keith Low
Umm.
0:40:52.590 --> 0:40:53.660
Chris DiPierro
Anyway, that's my opinion.
0:40:53.670 --> 0:40:53.940
Chris DiPierro
I would.
0:40:53.950 --> 0:40:55.790
Chris DiPierro
I would like to decouple all that.
0:40:56.210 --> 0:40:59.480
Chris DiPierro
That's a complicated way of saying I would like to decouple licensing from filestorage.
0:40:59.490 --> 0:41:4.810
Chris DiPierro
That doesn't mean there are not other enhancements that we need to add to the file storage to accommodate use cases, though.
0:41:8.360 --> 0:41:10.420
Vincent Oon
What's the Pablo file size limit?
0:41:10.430 --> 0:41:12.380
Vincent Oon
Currently fault.
0:41:12.480 --> 0:41:12.810
Chris DiPierro
OK.
0:41:12.820 --> 0:41:13.150
Chris DiPierro
Maybe.
0:41:12.390 --> 0:41:13.310
Vincent Oon
Why we single file?
0:41:13.160 --> 0:41:13.730
Chris DiPierro
Maybe we should.
0:41:13.740 --> 0:41:16.790
Chris DiPierro
Maybe we should have a single file size upload limit to be fair.
0:41:16.490 --> 0:41:17.670
Vincent Oon
So there's no limit.
0:41:17.770 --> 0:41:19.580
Vincent Oon
Can can use the Upload 1 gig file.
0:41:18.390 --> 0:41:23.430
Joshua Haseldine
Do now I'm sure we have a a limit on files, do we not?
0:41:24.630 --> 0:41:27.30
Chris DiPierro
I think there's something in place already, but I don't.
0:41:26.350 --> 0:41:29.460
Joshua Haseldine
I'm sorry, I I think it's like 5050 gigs.
0:41:29.470 --> 0:41:30.180
Joshua Haseldine
Seems a lot.
0:41:30.470 --> 0:41:30.760
Keith Low
Uh.
0:41:30.370 --> 0:41:35.870
Joshua Haseldine
Now, I said it out loud, but I'm sure it's about that or five gig of something.
0:41:34.700 --> 0:41:38.50
Keith Low
I need to search and I I think probably is 100 Meg or 500 Meg.
0:41:38.300 --> 0:41:39.370
Keith Low
It's not a 5.
0:41:38.620 --> 0:41:39.950
Joshua Haseldine
I'm sure it's not that Low.
0:41:40.100 --> 0:41:40.990
Joshua Haseldine
I'm sure it's not that Low.
0:41:41.0 --> 0:41:41.850
Joshua Haseldine
I'm sure it's higher than that.
0:41:44.770 --> 0:41:45.320
Keith Low
Not profile.
0:41:45.0 --> 0:41:45.490
Joshua Haseldine
Yes.
0:41:42.650 --> 0:41:46.280
Chris DiPierro
Well, I think we're saying per file here, not yeah.
0:41:45.500 --> 0:41:48.100
Joshua Haseldine
Yeah, it's definitely.
0:41:48.120 --> 0:41:50.140
Joshua Haseldine
It's definitely so high that I'm.
0:41:52.70 --> 0:41:53.240
Joshua Haseldine
I would get it all, but it's not.
0:41:53.250 --> 0:41:54.460
Joshua Haseldine
It develops down in a minute.
0:41:56.630 --> 0:41:57.390
Joshua Haseldine
Yeah, I'm sure it's.
0:41:56.480 --> 0:42:2.780
Vincent Oon
Is there a limit on the file type like like a a PDF file only or a ZIP file can can they upload?
0:42:3.440 --> 0:42:4.410
Joshua Haseldine
We can upload a zip file.
0:42:3.870 --> 0:42:8.930
Keith Low
On I think executable EXE file is not not allowed.
0:42:8.940 --> 0:42:10.190
Keith Low
But besides that, everything is OK.
0:42:10.840 --> 0:42:11.0
Joshua Haseldine
Yeah.
0:42:10.880 --> 0:42:13.610
Chris DiPierro
Yeah, I think there's a I think there's a black blister.
0:42:15.140 --> 0:42:15.360
Joshua Haseldine
Yep.
0:42:13.620 --> 0:42:16.880
Chris DiPierro
Reddy, basically on based on file type, yeah.
0:42:24.80 --> 0:42:26.340
Keith Low
OK, I think the conclusion is for file storage.
0:42:26.560 --> 0:42:29.290
Keith Low
Uh, Ed.
0:42:29.380 --> 0:42:29.860
Keith Low
Second phase.
0:42:31.40 --> 0:42:31.950
Keith Low
Uh, it's not.
0:42:31.960 --> 0:42:32.490
Keith Low
I didn't know.
0:42:32.500 --> 0:42:33.710
Keith Low
I think so.
0:42:33.720 --> 0:42:35.10
Keith Low
Maybe we can revisit that.
0:42:35.240 --> 0:42:35.620
Chris DiPierro
Well.
0:42:35.160 --> 0:42:36.590
Keith Low
I can come up with some ideas.
0:42:36.920 --> 0:42:38.500
Keith Low
What we probably wanted to do want to do.
0:42:39.480 --> 0:42:41.310
Chris DiPierro
Yeah, I might phrase that slightly differently.
0:42:43.250 --> 0:42:43.520
Chris DiPierro
Yeah.
0:42:43.530 --> 0:42:44.140
Chris DiPierro
Sorry, good, Josh.
0:42:43.400 --> 0:42:46.20
Joshua Haseldine
Sorry, it is 5 gig, I've just double checked.
0:42:45.890 --> 0:42:47.290
Keith Low
Ah, OK, OK.
0:42:46.240 --> 0:42:47.350
Chris DiPierro
If it. Yeah.
0:42:47.490 --> 0:42:48.310
Vincent Oon
Thank you. OK.
0:42:47.950 --> 0:42:48.310
Chris DiPierro
Yeah.
0:42:48.320 --> 0:42:54.320
Chris DiPierro
I I I think the answer to this one is maybe this is the take away to the art team.
0:42:54.330 --> 0:43:5.930
Chris DiPierro
Basically, to go look through, especially now since you've done some work with attachment, maybe come back to us and say, hey, here's the things that we nice to have or requirements to whatever they might be.
0:43:6.390 --> 0:43:6.870
Chris DiPierro
Uh.
0:43:7.210 --> 0:43:9.530
Chris DiPierro
Come, come back to us and sort through that again.
0:43:13.460 --> 0:43:15.140
Stephanie Jones
Yeah, I think that makes sense.
0:43:9.540 --> 0:43:16.190
Chris DiPierro
Even if there's stuff that's been articulated before, maybe just revisit those and say, yeah, if it's multi file upload or whatever, but.
0:43:16.740 --> 0:43:28.310
Stephanie Jones
Yeah, if you could, I mean, I know we've thrown out some things here, But yeah, Keith, if you could pull together, you know what what you need then then we can get that to work on getting that to you.
0:43:30.710 --> 0:43:48.380
Keith Low
I think at the moment the uh main singer upload single download, it seems to to fit into your requirement, at least for for your release one I think right now we are talking about probably in release 2 or or I don't know release 1.11 point two there could be like some announcement which you would like to have.
0:43:51.810 --> 0:43:53.340
Chris DiPierro
Yeah, just formalize that.
0:43:53.350 --> 0:43:56.660
Chris DiPierro
Ask and and send it over to Josh.
0:43:56.670 --> 0:43:57.970
Chris DiPierro
You wanna on that one?
0:43:57.580 --> 0:43:59.430
Keith Low
Umm OK.
0:43:59.410 --> 0:44:0.240
Joshua Haseldine
Yeah, it's not in my way.
0:44:2.260 --> 0:44:2.420
Chris DiPierro
Yeah.
0:44:0.250 --> 0:44:3.580
Joshua Haseldine
I can run it past the team and we can uh.
0:44:3.620 --> 0:44:8.120
Joshua Haseldine
Say well, like, it's like easy wins really.
0:44:8.500 --> 0:44:8.760
Keith Low
Umm.
0:44:8.170 --> 0:44:9.470
Joshua Haseldine
With what I'm looking for here.
0:44:10.140 --> 0:44:11.260
Joshua Haseldine
I'm sorry, yeah.
0:44:12.660 --> 0:44:13.750
Chris DiPierro
We're all looking for easy wins.
0:44:14.230 --> 0:44:14.470
Joshua Haseldine
Yeah.
0:44:14.480 --> 0:44:15.0
Joshua Haseldine
Tell me about it.
0:44:16.170 --> 0:44:27.280
Stephanie Jones
I did regarding the licensing, I did reach out to Sherry and just while we were talking here and she said that I asked about if it's within audit or within risk.
0:44:27.290 --> 0:44:37.440
Stephanie Jones
If your whole department, your whole license, your entire number of licenses are renewing on January 1 and then April one, you decide to, yes, we need another license.
0:44:37.690 --> 0:44:40.460
Stephanie Jones
So that additional license would be prorated.
0:44:41.580 --> 0:44:41.750
Chris DiPierro
OK.
0:44:42.500 --> 0:44:42.790
Keith Low
Hmm.
0:44:45.890 --> 0:44:47.160
Chris DiPierro
Would have the same experience, yeah.
0:44:40.470 --> 0:44:49.540
Stephanie Jones
So for the rest of the time so everyone within audit and within risk would, it would adhere to the same renewal date.
0:44:49.550 --> 0:44:50.460
Stephanie Jones
So that's good.
0:44:50.780 --> 0:44:53.740
Stephanie Jones
And then I asked about what about audit and risk?
0:44:53.750 --> 0:45:1.490
Stephanie Jones
And she said that she would also look to a pro rata umm addition for that.
0:45:2.520 --> 0:45:2.720
Chris DiPierro
OK.
0:45:1.500 --> 0:45:4.730
Stephanie Jones
So then when renewal comes around that they would be renewed together.
0:45:3.370 --> 0:45:5.470
Keith Low
Hmm, OK.
0:45:4.740 --> 0:45:8.330
Stephanie Jones
So if audit started 1st and then risk, maybe you know.
0:45:8.420 --> 0:45:10.90
Stephanie Jones
Yeah, that they would try to prorate that.
0:45:10.620 --> 0:45:11.380
Chris DiPierro
OK. Awesome.
0:45:11.950 --> 0:45:12.200
Keith Low
Yeah.
0:45:10.100 --> 0:45:14.20
Stephanie Jones
So I think that would fit in that would that's the ideal scenario.
0:45:12.980 --> 0:45:15.850
Chris DiPierro
That makes it but, but that definitely makes our lives easier.
0:45:16.320 --> 0:45:16.490
Keith Low
Yeah.
0:45:15.860 --> 0:45:17.340
Chris DiPierro
Probably that's good.
0:45:17.470 --> 0:45:32.180
Stephanie Jones
And then Carl said, Umm, I don't think he exactly knows what you mean by license type description, Keith and I mean all let me share, let me just share my screen here for a second.
0:45:32.510 --> 0:45:33.550
Stephanie Jones
So I just sent.
0:45:36.290 --> 0:45:47.570
Stephanie Jones
I just sent Carl, you know, like is there a license type description and he he said that yes, like the here are the license types set U but I don't think this is what you were asking for Keith.
0:45:48.460 --> 0:45:51.530
Stephanie Jones
So but I don't know what to ask him for you.
0:45:56.490 --> 0:45:57.660
Keith Low
Like for example over here.
0:45:57.670 --> 0:45:58.480
Keith Low
Yeah, I didn't.
0:45:58.490 --> 0:45:59.360
Keith Low
Internal audit.
0:45:59.370 --> 0:46:1.900
Keith Low
New edition is that the name of this?
0:46:1.910 --> 0:46:3.610
Keith Low
I mean, this is the description I can see.
0:46:4.650 --> 0:46:6.490
Keith Low
I didn't risk management new edition.
0:46:7.90 --> 0:46:7.490
Stephanie Jones
Yeah.
0:46:7.500 --> 0:46:11.440
Stephanie Jones
The reason that we have new addition in there is is to simply.
0:46:16.930 --> 0:46:17.380
Chris DiPierro
PENTANA.
0:46:17.210 --> 0:46:17.430
Keith Low
Umm.
0:46:14.300 --> 0:46:21.220
Stephanie Jones
Identify that this is not pentana risk or pentana audit pentana MK so we.
0:46:21.230 --> 0:46:22.100
Stephanie Jones
So that's the word.
0:46:26.720 --> 0:46:27.70
Keith Low
Umm.
0:46:32.140 --> 0:46:32.420
Keith Low
OK.
0:46:22.110 --> 0:46:33.910
Stephanie Jones
That's the wording that Claire has been using in some of the marketing materials, and so we've just kept, I mean we've adopted that and it's right that's that's more I think that's more.
0:46:34.980 --> 0:46:35.770
Stephanie Jones
I mean it's internal.
0:46:35.780 --> 0:46:42.950
Stephanie Jones
I guess I shouldn't say it's just internal because what project Loki did was it just kind of confused a little bit of the naming.
0:46:43.280 --> 0:46:45.80
Stephanie Jones
So addition is the word.
0:46:41.260 --> 0:46:48.330
Chris DiPierro
I yeah, I think we're probably looking for an external description, right and here.
0:46:48.340 --> 0:46:51.170
Chris DiPierro
Here, here's my belief of why we need this.
0:46:52.90 --> 0:46:57.380
Chris DiPierro
Ultimately, the tenant admin is gonna see have the ability to assign licenses to users.
0:46:57.390 --> 0:47:1.490
Chris DiPierro
We want it to be very clear to that tenant admin what they're actually assigning, right?
0:47:10.510 --> 0:47:10.750
Stephanie Jones
Umm.
0:47:12.910 --> 0:47:13.110
Keith Low
Yeah.
0:47:3.780 --> 0:47:17.970
Chris DiPierro
We maybe it's as simple as just saying, you know, ideas and internal audit license idea, Gen Risk Management license, maybe that's enough, but I maybe we need to have a bit of a friendlier description that goes with that is as well.
0:47:17.980 --> 0:47:18.480
Chris DiPierro
I don't know.
0:47:18.520 --> 0:47:19.700
Chris DiPierro
I don't know if we do or not, but.
0:47:19.440 --> 0:47:19.890
Stephanie Jones
Fit.
0:47:20.340 --> 0:47:24.220
Stephanie Jones
I mean the only other option for audit and risk would be the business user.
0:47:25.130 --> 0:47:25.370
Chris DiPierro
Umm.
0:47:31.240 --> 0:47:31.540
Chris DiPierro
Right.
0:47:25.280 --> 0:47:34.820
Stephanie Jones
So and you know, within audit, you can have the the audit license, the risk license or the business user license.
0:47:33.730 --> 0:47:47.490
Chris DiPierro
And business there so would would the typical tenant admin know what each of those are or you know like do we have to show them what those are I guess is kind of the question?
0:47:48.790 --> 0:47:51.10
Stephanie Jones
I would think they would know what those are.
0:47:51.950 --> 0:47:52.190
Chris DiPierro
Right.
0:47:55.300 --> 0:47:56.90
Keith Low
Uh, Stephanie.
0:47:56.100 --> 0:47:57.750
Keith Low
Sorry, you were mentioned business license.
0:47:57.760 --> 0:47:59.230
Keith Low
Is that the type of a license type?
0:47:59.580 --> 0:47:59.800
Chris DiPierro
Umm.
0:48:0.290 --> 0:48:0.450
Stephanie Jones
Yes.
0:48:0.970 --> 0:48:1.760
Chris DiPierro
Yep Yep.
0:48:2.740 --> 0:48:3.500
Keith Low
Uh, OK.
0:48:3.510 --> 0:48:6.330
Keith Low
Uh, because I think previously we discussed there is an risk.
0:48:6.580 --> 0:48:8.390
Keith Low
I mean, there is a risk, right?
0:48:9.850 --> 0:48:10.100
Stephanie Jones
Umm.
0:48:11.890 --> 0:48:12.0
Chris DiPierro
Yeah.
0:48:12.330 --> 0:48:12.540
Stephanie Jones
Umm.
0:48:9.400 --> 0:48:13.390
Keith Low
There is another one is audit time, so I only told them we have two.
0:48:13.440 --> 0:48:15.660
Keith Low
So right now we have 1/3 type core business license.
0:48:16.300 --> 0:48:16.930
Chris DiPierro
Yep.
0:48:15.470 --> 0:48:17.100
Stephanie Jones
We have business user as well.
0:48:18.100 --> 0:48:19.850
Chris DiPierro
Yeah, but it shouldn't matter, right?
0:48:19.860 --> 0:48:21.400
Chris DiPierro
Like from our perspective, we're we're.
0:48:20.190 --> 0:48:21.840
Stephanie Jones
Some may use, some may not.
0:48:23.570 --> 0:48:24.560
Stephanie Jones
Sorry to cut you off.
0:48:23.510 --> 0:48:25.540
Chris DiPierro
From our perspective, Keith, no, that's OK.
0:48:25.550 --> 0:48:28.760
Chris DiPierro
From our perspective, we're we're agnostic about what the licenses are, right?
0:48:28.770 --> 0:48:32.360
Chris DiPierro
Shouldn't matter to us if there's one or 100 different license types, right? Like.
0:48:33.450 --> 0:48:41.250
Chris DiPierro
You know, but the at the tenants are provisioned with whatever it is kind of licenses that they have.
0:48:41.260 --> 0:48:45.630
Chris DiPierro
And as we've said, like what the meaning of those licenses are is up to the product, right?
0:48:46.820 --> 0:48:46.990
Keith Low
Yeah.
0:48:45.640 --> 0:48:52.210
Chris DiPierro
So somebody has a business license versus an audit license or whatever we tell the product, that's what they've got.
0:48:56.460 --> 0:48:56.640
Keith Low
Yeah.
0:48:52.460 --> 0:48:57.190
Chris DiPierro
It's up to them to make whatever decision on whatever functionality at that point, but shouldn't matter to us.
0:48:57.200 --> 0:48:58.990
Chris DiPierro
How many licensed types there are at all?
0:48:59.680 --> 0:49:0.750
Keith Low
Yeah, you shouldn't matter.
0:49:0.760 --> 0:49:6.570
Keith Low
But because provisioning the way they design it, I need to inform them like for example they have two.
0:49:6.620 --> 0:49:9.670
Keith Low
OK, right now I mean in this discussion, we will have three.
0:49:9.880 --> 0:49:12.400
Keith Low
So one is a I I'm talking about the three type of license.
0:49:11.600 --> 0:49:15.630
Chris DiPierro
But what we should be but we should should be telling them there could be end type of licenses.
0:49:15.640 --> 0:49:16.330
Chris DiPierro
It doesn't matter.
0:49:26.210 --> 0:49:26.650
Keith Low
Umm.
0:49:31.510 --> 0:49:31.690
Keith Low
Yeah.
0:49:37.750 --> 0:49:37.930
Keith Low
Yeah.
0:49:42.40 --> 0:49:42.390
Keith Low
Yeah, yeah.
0:49:16.380 --> 0:49:45.80
Chris DiPierro
Like it it we there, there should really be nothing in our we should not be imposing any sort of limitation on how many licensed types there are, period like you know, once this expanded beyond ARC right there could be 10s of different licenses types clearly right or even our in our Stephanie talked about other feature license types as well, right, so so so yeah I mean boy we need to not have any kind of dependency like that somewhere in there so.
0:49:45.500 --> 0:49:46.190
Keith Low
Yeah, I understand.
0:49:46.400 --> 0:49:53.490
Keith Low
Uh, so this business license is is covered IDEAGEN risk and audit business license?
0:49:55.880 --> 0:49:57.720
Keith Low
I mean, I'm just thinking about the description.
0:49:57.730 --> 0:49:57.930
Keith Low
Why?
0:49:58.0 --> 0:49:59.160
Keith Low
Why am I supposed to call it?
0:50:0.220 --> 0:50:0.650
Stephanie Jones
Umm.
0:50:0.670 --> 0:50:3.50
Stephanie Jones
I mean, let me let me share this again.
0:50:3.60 --> 0:50:4.490
Stephanie Jones
So this is something else.
0:50:4.500 --> 0:50:7.50
Stephanie Jones
This is actually the calculator that's been approved.
0:50:7.60 --> 0:50:10.740
Stephanie Jones
This is the pricing calculator, so I'm just seeing what so.
0:50:11.30 --> 0:50:13.870
Stephanie Jones
Umm yeah.
0:50:10.810 --> 0:50:14.190
Keith Low
OK, business user? Umm.
0:50:13.920 --> 0:50:17.830
Stephanie Jones
So right in the pricing calculator, I selected audit.
0:50:20.140 --> 0:50:20.360
Chris DiPierro
Hmm.
0:50:17.840 --> 0:50:22.380
Stephanie Jones
So if someone purchases audit, then you know there's a drop down.
0:50:24.310 --> 0:50:24.600
Chris DiPierro
Yeah.
0:50:22.390 --> 0:50:26.240
Stephanie Jones
So they either say am I purchasing audit risk or both?
0:50:26.880 --> 0:50:27.100
Chris DiPierro
Umm.
0:50:26.770 --> 0:50:31.340
Stephanie Jones
So for if audit is selected then you know how many named users, just named users.
0:50:33.600 --> 0:50:33.810
Chris DiPierro
Umm.
0:50:31.350 --> 0:50:37.130
Stephanie Jones
Do you have those are your auditors and then do you use business users or not?
0:50:37.390 --> 0:50:39.330
Stephanie Jones
So that's a yes or a no question.
0:50:39.580 --> 0:50:40.210
Chris DiPierro
Interesting.
0:50:40.220 --> 0:50:45.160
Chris DiPierro
So it's not like a number of business users, it's just like effectively infinite.
0:50:42.420 --> 0:50:47.10
Stephanie Jones
It's not a number, so the number of business use, what's that?
0:50:47.700 --> 0:50:49.220
Chris DiPierro
Effectively infinite as eventually.
0:50:49.830 --> 0:50:50.580
Stephanie Jones
Infinite.
0:50:50.590 --> 0:50:55.940
Stephanie Jones
So if you and the price of that, if you're an, I mean I'll just plug it in here.
0:50:56.220 --> 0:50:56.360
Chris DiPierro
Sure.
0:50:56.40 --> 0:51:7.760
Stephanie Jones
So if you have like, I don't know if I can edit this, but if you have three then the cost and you say yes here it's going to give you a cost of what the business users are, OK.
0:51:7.770 --> 0:51:18.920
Stephanie Jones
So if I have 3 auditors, the cost of my business, the cost to be able to have business users is 1800, I could have one business user or I could technically have 100 business users.
0:51:19.850 --> 0:51:20.210
Chris DiPierro
Gotcha.
0:51:29.590 --> 0:51:30.30
Chris DiPierro
You're paying.
0:51:19.910 --> 0:51:30.840
Stephanie Jones
It's still going to be 1800 now if I have 100 auditors or however you know, 50, let's just do 50 now I'm paying 9800 again.
0:51:32.220 --> 0:51:32.790
Keith Low
Umm.
0:51:30.40 --> 0:51:33.260
Chris DiPierro
You're paying more for it, but it's still not limited on number.
0:51:32.220 --> 0:51:34.130
Stephanie Jones
Yeah, it's still unlimited.
0:51:33.270 --> 0:51:34.380
Chris DiPierro
Yeah, that's a.
0:51:34.140 --> 0:51:37.750
Stephanie Jones
I could have one at 9800 or 1000 and 9800.
0:51:38.200 --> 0:51:39.600
Chris DiPierro
Yeah, that's an interesting one, Keith.
0:51:39.610 --> 0:51:40.330
Chris DiPierro
We do have to.
0:51:44.960 --> 0:51:45.210
Keith Low
Uh.
0:51:40.390 --> 0:51:46.300
Chris DiPierro
I I didn't realize that that's how business users or really any kind of users would be treated treated.
0:51:46.240 --> 0:51:46.460
Stephanie Jones
Yeah.
0:51:46.310 --> 0:51:58.630
Chris DiPierro
But but I think, but I think one of the things that we need to have on license type is does this impose a user limit or not and you know yeah if if the answer to no.
0:51:59.550 --> 0:52:1.610
Chris DiPierro
Yeah, this is where it could get tricky.
0:52:1.700 --> 0:52:2.100
Chris DiPierro
You might.
0:52:2.110 --> 0:52:3.700
Chris DiPierro
You might cheat on this one.
0:52:3.710 --> 0:52:8.190
Chris DiPierro
This this is a question to ask like the whoever's handling this a TPO level for us, Keith.
0:52:21.530 --> 0:52:21.670
Stephanie Jones
Yeah.
0:52:8.200 --> 0:52:24.100
Chris DiPierro
But one thing you might do is cheat a little bit, and if there's an unlimited number of users, like really just baking some ridiculously high number behind the scenes and say you know, hey, they have 10,000 of those users, that they could design or something like that, so.
0:52:24.960 --> 0:52:26.530
Keith Low
So the basically the business user.
0:52:26.540 --> 0:52:27.900
Keith Low
If I look at it is unlimited.
0:52:32.80 --> 0:52:32.340
Chris DiPierro
Umm.
0:52:34.860 --> 0:52:35.60
Chris DiPierro
Yep.
0:52:37.750 --> 0:52:38.270
Stephanie Jones
Unlimited.
0:52:29.310 --> 0:52:38.340
Keith Low
I mean the other name user is is straightforward you by 5 you have 510, you have 10 but the business user means unlimited and and that's what our Chris you are saying.
0:52:38.350 --> 0:52:40.250
Keith Low
So it we can actually put 999.
0:52:39.200 --> 0:52:40.570
Chris DiPierro
Well, what I'm what I'm saying.
0:52:40.900 --> 0:52:41.170
Chris DiPierro
What?
0:52:41.180 --> 0:52:41.390
Chris DiPierro
What?
0:52:41.400 --> 0:52:41.690
Chris DiPierro
What?
0:52:40.530 --> 0:52:42.920
Stephanie Jones
It and some may not use it.
0:52:41.700 --> 0:52:44.0
Chris DiPierro
What I'm saying is right.
0:52:44.280 --> 0:52:44.540
Chris DiPierro
Yeah.
0:52:44.550 --> 0:52:45.960
Chris DiPierro
Yeah, some, some might not have it at all.
0:52:46.870 --> 0:52:47.180
Keith Low
Hmm.
0:52:45.970 --> 0:52:57.30
Chris DiPierro
That's fine, but I'm what I'm saying is in in a license type right, like generically in a license type, we need to accommodate the situation where there might not be a user limitation at all.
0:52:58.970 --> 0:52:59.210
Keith Low
Hmm.
0:53:1.370 --> 0:53:1.610
Keith Low
Hmm.
0:52:57.40 --> 0:53:2.880
Chris DiPierro
Business user happens to be an instance of that, but we could probably see that else around in other products potentially.
0:53:3.530 --> 0:53:9.180
Chris DiPierro
So either we actually have essentially what amounts to a Boolean.
0:53:9.190 --> 0:53:9.890
Chris DiPierro
Yes, no.
0:53:9.940 --> 0:53:11.0
Chris DiPierro
Is this unlimited?
0:53:17.350 --> 0:53:17.530
Keith Low
Yeah.
0:53:19.460 --> 0:53:19.760
Stephanie Jones
Umm.
0:53:11.250 --> 0:53:22.290
Chris DiPierro
Or if for some reason that's hard, like I said, just like treating unlimited thing as some ridiculously large number of of users, I've seen that kind of behavior before, like when?
0:53:22.890 --> 0:53:34.700
Chris DiPierro
Uh, when I when I've managed like Microsoft partnership kind of licenses in the past, there's some stuff that they give away free, but technically it has like a 9999 kind of limit, like that sort of thing.
0:53:34.710 --> 0:53:38.390
Chris DiPierro
And I'm guessing we could get away with something similar here in the grand scheme of things so.
0:53:39.360 --> 0:53:39.970
Stephanie Jones
Yeah.
0:53:41.30 --> 0:53:41.210
Keith Low
No.
0:53:49.320 --> 0:53:49.560
Chris DiPierro
Umm.
0:53:40.560 --> 0:53:54.900
Stephanie Jones
And and the other thing I want to point out on this, umm, if you have you know, if you if you I showed you the audit risk is similar but if you if you are using both audit and risk there's not audit business users and risk business users.
0:53:55.910 --> 0:53:56.840
Chris DiPierro
Just business users.
0:53:56.850 --> 0:53:57.310
Chris DiPierro
Yeah. OK.
0:53:54.910 --> 0:53:58.180
Stephanie Jones
It's just business users, yeah, so.
0:54:0.520 --> 0:54:2.570
Keith Low
Umm, a risk?
0:54:0.880 --> 0:54:2.610
Stephanie Jones
OK, OK.
0:54:2.620 --> 0:54:9.820
Stephanie Jones
So I don't think we keep you need anymore from Carl at this point to talk more about the like licensed types.
0:54:13.150 --> 0:54:13.330
Stephanie Jones
OK.
0:54:11.800 --> 0:54:15.0
Keith Low
No, no, I mean this business usage is actually very near.
0:54:15.10 --> 0:54:18.380
Keith Low
I'm just trying to understand risk business User means they have unlimited risk.
0:54:20.980 --> 0:54:23.930
Stephanie Jones
Yeah, yeah, same right.
0:54:19.630 --> 0:54:26.250
Keith Low
Uh, it's not the the same for for internal audit.
0:54:27.140 --> 0:54:27.280
Stephanie Jones
Yeah.
0:54:26.640 --> 0:54:32.570
Keith Low
Then there is another category called risk and Audit Business user, which has both unlimited.
0:54:36.310 --> 0:54:36.850
Chris DiPierro
Say that again.
0:54:35.140 --> 0:54:37.510
Stephanie Jones
Well, the same thing applies for the.
0:54:38.660 --> 0:54:43.270
Stephanie Jones
If someone wants to use the Enterprise edition, which is basically just audit and risk.
0:54:45.660 --> 0:54:56.90
Stephanie Jones
Together at this point, then they would say how many auditors, how many risk users, and then again that same that same yes, no question.
0:54:56.600 --> 0:54:56.780
Chris DiPierro
Yep.
0:55:3.0 --> 0:55:4.780
Chris DiPierro
Sure, don't use that at all, yeah.
0:54:57.100 --> 0:55:5.330
Stephanie Jones
Do I want to have business users or not because we do have customers that say I don't my business users we are we don't have business users.
0:55:8.640 --> 0:55:9.50
Chris DiPierro
Yeah.
0:55:9.100 --> 0:55:9.730
Chris DiPierro
So, so.
0:55:5.340 --> 0:55:10.280
Stephanie Jones
We don't use that, we just take care of that outside the software and so they would say no.
0:55:9.740 --> 0:55:14.10
Chris DiPierro
So Keith, I think I, I think at the end of the day, there's three license types here, right.
0:55:14.210 --> 0:55:14.490
Keith Low
Hmm.
0:55:14.80 --> 0:55:17.350
Chris DiPierro
There is audit users audit license type if you will.
0:55:17.440 --> 0:55:21.150
Chris DiPierro
There's risk license type, and then there's business user license type.
0:55:36.140 --> 0:55:36.360
Stephanie Jones
Umm.
0:55:21.330 --> 0:55:37.470
Chris DiPierro
Any tenant can have provisioning of between one and three of those, depending on what it's gonna be in the any time that they have business users, there's just not a hard limit on the number of users that they can assign there.
0:55:37.520 --> 0:55:39.890
Chris DiPierro
That's all we're saying that right?
0:55:40.780 --> 0:55:40.990
Keith Low
Umm.
0:55:39.910 --> 0:55:41.280
Stephanie Jones
Umm. Yeah.
0:55:41.290 --> 0:55:41.550
Stephanie Jones
And then?
0:55:40.340 --> 0:55:46.700
Chris DiPierro
But at the end of the day, there there are we there are always potentially up to three types in in what she has selected.
0:55:46.710 --> 0:55:48.930
Chris DiPierro
What's Stephanie has selected for now?
0:55:48.990 --> 0:55:49.250
Chris DiPierro
Yeah.
0:55:49.310 --> 0:55:50.920
Chris DiPierro
For now, yeah. Yep.
0:55:54.970 --> 0:55:55.110
Chris DiPierro
Yeah.
0:55:46.630 --> 0:55:58.380
Stephanie Jones
Today, I think that could change so it goes back to what you were saying it should be in number because if we start to say now for audit, we need a we need standard and professional licenses.
0:55:58.390 --> 0:56:2.530
Stephanie Jones
We could split, you know, the intention is to split those out as we add more functionality.
0:56:3.280 --> 0:56:3.650
Chris DiPierro
Yeah.
0:56:3.660 --> 0:56:3.970
Chris DiPierro
Yeah.
0:56:11.190 --> 0:56:11.420
Keith Low
Umm.
0:56:3.980 --> 0:56:12.170
Chris DiPierro
You know from from our perspective, Keith, what we're doing, we're defining essentially an object type called license type, license type.
0:56:12.180 --> 0:56:13.870
Chris DiPierro
License types have a name.
0:56:22.120 --> 0:56:22.300
Keith Low
Yeah.
0:56:23.700 --> 0:56:23.950
Keith Low
Hmm.
0:56:14.140 --> 0:56:24.410
Chris DiPierro
License types have potentially a limitation when provision, they should say have a potential Max number of users associated with it, but potentially they don't.
0:56:24.420 --> 0:56:24.650
Chris DiPierro
Right.
0:56:25.20 --> 0:56:27.340
Keith Low
Yep. Hmm.
0:56:24.660 --> 0:56:30.10
Chris DiPierro
In the case of the business user, in this case, they wouldn't have that limitation associated with them.
0:56:30.520 --> 0:56:32.30
Chris DiPierro
Think that's all we're saying, so.
0:56:32.0 --> 0:56:32.270
Keith Low
No.
0:56:32.320 --> 0:56:32.770
Keith Low
OK.
0:56:32.780 --> 0:56:33.90
Keith Low
OK.
0:56:33.100 --> 0:56:33.760
Keith Low
Understand. Yeah.
0:56:34.500 --> 0:56:45.770
Chris DiPierro
The description I think still is potentially opens definitely like it's just a question of whether a tenant admin would need more information than just ideagen internal audit ideagen, risk management, ideagen business user.
0:56:45.780 --> 0:56:50.570
Chris DiPierro
Essentially, you know would would it be useful to give them a slightly friendlier description beyond that?
0:56:59.520 --> 0:56:59.750
Keith Low
Umm.
0:56:50.580 --> 0:56:59.910
Chris DiPierro
But I feel like we can have a placeholder in that Keith and determine if it's like useful in the future, but don't necessarily need to have that, you know, day one to.
0:56:59.80 --> 0:57:1.220
Stephanie Jones
I mean, are you just talking about something like this?
0:57:4.20 --> 0:57:4.370
Chris DiPierro
I think.
0:57:1.230 --> 0:57:7.780
Stephanie Jones
Is the license that are provisioned to auditors for their day-to-day audit use like that kind of a description?
0:57:7.480 --> 0:57:7.790
Chris DiPierro
Here.
0:57:8.660 --> 0:57:9.640
Chris DiPierro
Yeah, in my opinion.
0:57:9.650 --> 0:57:10.200
Chris DiPierro
Yeah, right.
0:57:10.210 --> 0:57:15.290
Chris DiPierro
Like as a tenant admin, if I'm assigning somebody an audit license, what what does it enable them to do?
0:57:15.300 --> 0:57:20.40
Chris DiPierro
Basically that kind of like, you know, a couple sentences maybe, right?
0:57:20.50 --> 0:57:21.530
Chris DiPierro
Just so that they're clear on that.
0:57:21.40 --> 0:57:25.400
Stephanie Jones
OK, got it.
0:57:28.40 --> 0:57:29.250
Stephanie Jones
OK, I'm going to have top off.
0:57:30.540 --> 0:57:30.850
Keith Low
OK.
0:57:30.760 --> 0:57:31.100
Stephanie Jones
Alright.
0:57:30.860 --> 0:57:31.880
Keith Low
I think yeah.
0:57:30.770 --> 0:57:31.930
Chris DiPierro
Yeah, I got an 8:30 also, but.
0:57:32.0 --> 0:57:32.520
Keith Low
Thanks a lot.
0:57:32.620 --> 0:57:33.520
Stephanie Jones
Thank you.
0:57:33.900 --> 0:57:34.470
Keith Low
OK, thank you.
0:57:34.430 --> 0:57:35.380
Chris DiPierro
Keith, Keith.
0:57:35.40 --> 0:57:35.450
Vincent Oon
Thank you.
0:57:33.920 --> 0:57:35.900
Stephanie Jones
Thanks everyone and.
0:57:35.390 --> 0:57:36.820
Chris DiPierro
Keith, you're gonna you're keep.
0:57:36.830 --> 0:57:39.180
Chris DiPierro
You're gonna write up basically a summary of all this.
0:57:39.190 --> 0:57:40.280
Chris DiPierro
Is that sound reasonable?
0:57:41.60 --> 0:57:41.900
Keith Low
Yeah, yeah, sure I can.
0:57:41.700 --> 0:57:43.750
Chris DiPierro
The the the licensing stuff in particular.
0:57:44.60 --> 0:57:44.270
Keith Low
Umm.
0:57:44.640 --> 0:57:44.960
Stephanie Jones
Perfect.
0:57:44.20 --> 0:57:48.70
Chris DiPierro
Uh, Josh has got the to do of the IMF, the file storage stuff.
0:57:50.930 --> 0:57:51.370
Stephanie Jones
All right.
0:57:48.80 --> 0:57:51.830
Chris DiPierro
So, OK, awesome.
0:57:50.970 --> 0:57:51.870
Keith Low
OK, thanks. OK.
0:57:51.880 --> 0:57:52.160
Keith Low
Thank you.
0:57:51.430 --> 0:57:52.740
Stephanie Jones
Thanks everyone. Bye.
0:57:51.840 --> 0:57:53.160
Chris DiPierro
Thanks everybody. Bye.
0:57:52.870 --> 0:57:53.300
Joshua Haseldine
Jason.
0:57:53.140 --> 0:57:53.410
Keith Low
Yeah.
0:57:53.420 --> 0:57:53.580
Keith Low
Bye, bye.
0:57:54.200 --> 0:57:54.430
Vincent Oon
Bye.


Write the points discussed in the meeting as per transcript above. You may need to be as detailed as possible but the points organize properly.