1. counselling procees isproblem
Choose Option CC. A planned structured dialogue between client and counselee
Choose Option DD. A way to deal with the problem
2. Which statement is not true?
1 Marks
Choose Option AA. Emotions are strong feeling deriving from one's circumstances
Choose Option BB. Emotions and mood are same
Choose Option CC. Emotions are specific reactions to a particular event
Choose Option DD. Emotions, often called feelings
3. What is the first steps of self discovery
1 Marks
Choose Option AA. Asking people about yourself
Choose Option BB. Self assessment
Choose Option CC. Thinking about past
Choose Option DD. Making conscious plans for future
4. What is Negotiation?
1 Marks
Choose Option AA. Negotiation can be defined as a basic means of getting what you want from others.
Choose Option BB. It is back-and-forth communication designed to reach an agreement
Choose Option CC. Negotiation is a method by which people settle differences. It is a process by which compromise or agreement is reached while avoiding argument and dispute.
Choose Option DD. All of the above
5. Which of the following is not a characteristic of integrative negotiations?
1 Marks
Choose Option AA. Use subjective criteria for standards of performance
Choose Option BB. Exchange information and ideas
Choose Option CC. Invent options for mutual gain
Choose Option DD. Commit to meeting the needs of all involved parties
6. What are the barriers of Inclusive Education in Indian context?
1 Marks
Choose Option AA. Discriminating attitude of the society
Choose Option BB. Lack of education and knowledge
Choose Option CC. Only a or only b
Choose Option DD. Both a and b
7. Special populations refer to
1 Marks
Choose Option AA. A group of rich people
Choose Option BB. A group of disadvantaged individuals
Choose Option CC. A group of small marginalized children
Choose Option DD. A group of tribes
8. Supporters of democratic globalization are sometimes called
1 Marks
Choose Option AA. Globalists
Choose Option BB. Pro-globalists
Choose Option CC. Libertarians
Choose Option DD. None of the above
9. Special schools are required for the quality of educational oppourtunities among
1 Marks
Choose Option AA. Talented students
Choose Option BB. Backward students
Choose Option CC. Physically challenged students
Choose Option DD. SC/ST students
10. _______ refers to the exchange of goods or commodities against money or service.
1 Marks
Choose Option AA. Distribution
Choose Option BB. Place
Choose Option CC. Sales
Choose Option DD. Myopia
11. Which of the following is considered an example of a frame that the parties may use in disputes?
1 Marks
Choose Option AA. Loss-gain
Choose Option BB. Inspiration
Choose Option CC. Adjective
Choose Option DD. Stereotyping
12. Low risk negotiation techniques include:
1 Marks
Choose Option AA. Silence – This can be effective and shift the power to the one being silent. Be careful not to provoke anger or frustrate the other parties.
Choose Option BB. Oh poor me –This approach could lead to sympathy although may as easily bring out the aggressive and killer instinct nature in the other party.
Choose Option CC. Address the easy points first – this can help build trust and momentum towards the more challenging issues.
Choose Option DD. All of the above
13. Some of the measures that a skilled negotiator may adopt to avoid a deadlock in the final stages of negotiations include:
1 Marks
Choose Option AA. Offer a comprehensive and convincing explanation of the reasons why the concessions sought by the other party cannot be accepted.
Choose Option BB. Express willingness to review the matter or concessions or benefits sought by the other party, in the future.
Choose Option CC. Both A&B
Choose Option DD. None of these
14. ___ is at least as important for long-term development as financial transfers.
1 Marks
Choose Option AA. Economic stability
Choose Option BB. Institution building
Choose Option CC. Structural reform
Choose Option DD. All of the above
15. Which skill is not required in managing one’s emotions?
1 Marks
Choose Option AA. Self awareness
Choose Option BB. Communication
Choose Option CC. Motivation
Choose Option DD. Self regulation
16. Which of the following represent the biases that can threaten the email negotiations?
1 Marks
Choose Option AA. Temporal synchrony bias, Burned bridge bias, Squeaky wheel bias, Sinister attribution
Choose Option BB. Belief bias, projection bias, time saving bias, unit bias
Choose Option CC. Choice supportive bias, IKEA effect, optimism bias, recency illusion
Choose Option DD. Distinction bias, negativity bias, normalcy bias, omission bias
17. From the point of view of the roles played by the team members, which are relationship oriented roles?
1 Marks
Choose Option AA. Encouraging, Harmonizing, Compromising, Gatekeeping, Standard Setting
Choose Option BB. Initiating, information seeking, opinion seeking
Choose Option CC. Elaborating, Evaluating, Coordinating
Choose Option DD. Energizing, Blocking
18. High risk negotiation techniques include:
1 Marks
Choose Option AA. Take it or leave it– This is a highly aggressive strategy that may produce anger or frustration in the other parties.
Choose Option BB. Waiting until the final moment – This technique involves using stalling tactics knowing the deadline is near.
Choose Option CC. Losing the temper – This is actually a sign of weakness and can be interpreted as unprofessional and potentially manipulative. It is more likely to lead counterparties to harden their position.
Choose Option DD. All of the above
19. ___ is a process that is beneficial – a key to future world economic development- and also inevitable and irreversible.
1 Marks
Choose Option AA. Privatization
Choose Option BB. Globalization
Choose Option CC. Liberalization
Choose Option DD. Economist
20. Which of the statement is not correct in the case of Online counselling?
1 Marks
Choose Option AA. It need no resources
Choose Option BB. Online Service provides as edge over face to face counselling
Choose Option CC. It’s time saving
Choose Option DD. It is easily accessible from any place
21. Counsellor’s skill of listening includes:
1 Marks
Choose Option AA. All nonverbal phenomena
Choose Option BB. Testing
Choose Option CC. Communication
Choose Option DD. Questioning
22. Which of the following is true about emotional intelligence?
1 Marks
Choose Option AA. Having a high IQ ensure a high EQ
Choose Option BB. Having a high IQ does not ensure a high EQ
Choose Option CC. Those having no amount of IQ and EQ are Emotional intelligent
Choose Option DD. None of the above
23. Which type of counseling cannot be utilized in institutions such as the school?
1 Marks
Choose Option AA. Directive
Choose Option BB. Non directive
Choose Option CC. Eclectic
Choose Option DD. None of these
24. The groups that band together to do what is necessary to complete the project on time and to specification, is
1 Marks
Choose Option AA. PM and Functional groups
Choose Option BB. Functional Groups
Choose Option CC. PM , project team and Functional group
Choose Option DD. PM and Project team
25. True/False: ‘Globalization means that world trade and financial markets are becoming more integrated.’
1 Marks
Choose Option AA. TRUE
Choose Option BB. FALSE
Choose Option CC. Incomplete
Choose Option DD. Can’t say
26. Specifying technical objectives to a degree, allows
1 Marks
Choose Option AA. Detailed Budgeting
Choose Option BB. Detailed planning
Choose Option CC. Detailed cost estimates
Choose Option DD. Detail resource allocation
27. The third task to be achieved at the Project formation phase is
1 Marks
Choose Option AA. Defining Scope
Choose Option BB. Budgeting
Choose Option CC. Resource Allocation
Choose Option DD. Prioritizing the project
28. If project is organized as a weak matrix, the PM seeks a commitment of work from the
1 Marks
Choose Option AA. Personnels
Choose Option BB. Subcontractors
Choose Option CC. Senior Management
Choose Option DD. Functional Department
29. Three of fundamental issues are delimiting the technical objectives, setting the project's relative priority and
1 Marks
Choose Option AA. Establishing Project Councils
Choose Option BB. Management commitment
Choose Option CC. Establishment of unions
Choose Option DD. Contractual procedures
30. Communication through ___ and ___ is called Verbal Communication.
1 Marks
Choose Option AA. Written material and gestures
Choose Option BB. Gestures and spoken words
Choose Option CC. Spoken words and written material
Choose Option DD. Body language and gestures
31. ___ is the study of touches as nonverbal communication
1 Marks
Choose Option AA. haptics
Choose Option BB. Body language
Choose Option CC. gestures
Choose Option DD. prosody
32. Economic globalization is a historical process, the result of ___.
1 Marks
Choose Option AA. Human innovation
Choose Option BB. Technological Progress
Choose Option CC. Both a and b
Choose Option DD. Knowledge
33. The ___ of the correct channel depends on the situation under which the communication takes place
1 Marks
Choose Option AA. Chance
Choose Option BB. Choice
Choose Option CC. change
Choose Option DD. channel
34. There are factors that affect how men and women approach negotiation (from a gender perspective). Which of the following in not one of those factors?
1 Marks
Choose Option AA. View of self
Choose Option BB. Problem solving through dialogue
Choose Option CC. Perceptions and stereotypes
Choose Option DD. Control through empowerment
35. An organization can function as a ___ only by communicating effectively with the environment.
1 Marks
Choose Option AA. Group
Choose Option BB. System
Choose Option CC. channel
Choose Option DD. team
36. ___ is done when you need to continue learning and studying so that you develop your own thinking and skills
1 Marks
Choose Option AA. Professional reading
Choose Option BB. Action reading
Choose Option CC. extensive reading
Choose Option DD. intensive reading
37. A ___ connects the sender to the receiver.
1 Marks
Choose Option AA. Channel
Choose Option BB. Noise
Choose Option CC. communication
Choose Option DD. Feedback
38. ___ is also called ‘critical listening’ because we make judgments about what the other person is saying.
1 Marks
Choose Option AA. evaluative listening
Choose Option BB. appreciative listening
Choose Option CC. empathetic listening
Choose Option DD. dialogic listening
39. The way in which organizations facilitate the conflict integration is to establish
1 Marks
Choose Option AA. Lateral relations
Choose Option BB. Former Relations
Choose Option CC. Formal Relations
Choose Option DD. Basic relative relations
40. A message can be misinterpreted because of ___
1 Marks
Choose Option AA. Bans
Choose Option BB. Receiver
Choose Option CC. barriers
Choose Option DD. sender
41. ___ enables any organization to achieve its set goal.
1 Marks
Choose Option AA. Conversation
Choose Option BB. Effective communication
Choose Option CC. condescension
Choose Option DD. combination
42. "Objective is to find a solution so that no party can be made better off without making another party worse off", was said by
1 Marks
Choose Option AA. Wall's solution
Choose Option BB. Roget's solution
Choose Option CC. Pareto-optimal solution
Choose Option DD. Cohen solution
43. ___ is an exchange of facts, ideas, opinions, or emotions by two or more persons.
1 Marks
Choose Option AA. Communication
Choose Option BB. Combination
Choose Option CC. Conversation
Choose Option DD. Connection
44. When we read aloud our concentration is divided between ___ and ___
1 Marks
Choose Option AA. Writing and speaking
Choose Option BB. Speaking and reading
Choose Option CC. reading and writing
Choose Option DD. listening and writing
45. The Fourth Point of Principled Negotiation is
1 Marks
Choose Option AA. Invent options for mutual gain
Choose Option BB. Insist on using objective criteria
Choose Option CC. Separate the people from the problem
Choose Option DD. Focus on interests, not positions
46. Risk of scope change caused by increased user knowledge can be managed by improving the communication with the client and establishment of a
1 Marks
Choose Option AA. Formal process to handle change
Choose Option BB. Informal process to handle change
Choose Option CC. Compromises to handle change
Choose Option DD. Interface to handle change
47. Communication ___ people who believe in a common cause.
1 Marks
Choose Option AA. Leads
Choose Option BB. Links
Choose Option CC. Helps
Choose Option DD. establishes
48. ___ is the most basic type of listening
1 Marks
Choose Option AA. Comprehension
Choose Option BB. Discriminative
Choose Option CC. evaluative
Choose Option DD. dialogic
49. The favored technique for resolving conflict is
1 Marks
Choose Option AA. Negotiating
Choose Option BB. Conciliation
Choose Option CC. Removal of participants
Choose Option DD. Not entertaining them
50. The primary goal of communication is to ___
1 Marks
Choose Option AA. to create barriers
Choose Option BB. to create noise
Choose Option CC. to effect a change
Choose Option DD. none of them.    Give the answer for this Ques