Hello, I will need you help to create a Cover letter. Here is the Job description: Customer Program Owner for Driver Monitoring and interior Sensing
Smart Eye is looking for a highly talented Customer Program Owner to join our expanding Automotive Solutions business unit. You will have a leading role in ensuring successful delivery of our market-leading Driver Monitoring and Interior Sensing products to our customers around the world. 
Smart Eye delivers a configurable software to be integrated into one or several of an automotive OEM’s vehicle programs. The end customer is an OEM, but in most cases Smart Eye’s direct customer is an Automotive Tier-1, which delivers the complete solution to the end customer 
You will join a global organization headquartered in Gothenburg, Sweden with major offices in the United States, Egypt and satellite offices around the world. This role will be located on-site in Gothenburg and you will report to the Director of Automotive Programs. 
You can find our modern office at Järntorget, in the city-center of Gothenburg, with great access by bus, bike, tram, boat and car. On top of that, our espresso machine makes the best coffee in Gothenburg! 
Your Role
In your role as Customer Program Owner you will be responsible for managing one or more customer programs within our Automotive Solutions business unit. The customers are global Tier-1 suppliers in the Automotive Industry. 
You will own the customer relation and be the primary point of contact on a project management and engineering level. You will handle all types of project topics and will be in a position with high visibility both internally and externally. You will be responsible for managing customer expectations and plan and drive the deliveries to the customer’s projects. You will work with several teams within Smart Eye and align the project-related activities between them.
You will be responsible for our long-term relationships with customers and will be working both in running projects and supporting customers sourcing’s phases to seamlessly move from sourcing to execution. 
Typical Tasks:
•	Clarify and align requirements and scope with customer and internal teams.
•	Create data and validation plan together with the customer and internal teams.
•	Drive and coordinate any development activities related to the project internally.
•	Ensure that the delivered product and timing meets the customer expectations.
•	Drive and manage problem resolution and deviations with customers and internally.
•	Provide regular status reports to management and finance.
•	Support the business organization in the pursuit of winning new programs and customers.
You will be communicating with customers on a frequent basis such as weekly and even daily at times. 
Each customer program has a technical lead, which you will work closely together with. The technical lead will support you with technical expertise and collaborate with you in breaking down work to be performed by the development teams. 
Furthermore, you will work closely with the sales team. Each customer program has a Sales Manager that is responsible for the customer relation on a business level. 
You will be part of a team of Customer Program Owners and Project Managers that together handle all the automotive customers at Smart Eye. 
Smart Eye uses a Scrum-based development process which must also support automotive standards like ASPICE and ISO26262 (Functional Safety).
Reporting to: Björn Lindahl, Director of Automotive Programs 
Location: Smart Eye AB, Headquarters (Gothenburg)
Skills & Requirements
Must-have-skills:
•	5+ years of automotive technology software experience 
•	5+ years experience from work in similar roles
•	Experience from driver monitoring or interior sensing technology.
•	Excellent oral and written communication skills in English.
•	A passion for making the future for road traffic safer and enabling a more engaging & enriching environment for drivers & passengers.
•	Willingness to travel when required.
Education: Master's degree in Engineering or equivalent
Who are you?
We welcome all types of personalities and believe in a true mix of people to create a dynamic work environment. 
You are a skilled communicator with a great ability to handle customer relations. You have the required technical knowledge and experience to build a mutual trust in the relation with the customer within an automotive engineering context.
Your background is likely engineering and you have worked several years with software development in different roles. You have experience of working according to strict development processes and can submit to these.
We are looking for a highly creative, hands-on personality with an interest in understanding technical details and thrives in a fast-paced, entrepreneurial company environment. You are a self-starter who is comfortable to work in a highly international setting, with customers and colleagues around the world.
Other characteristics that fit your personality:
•	Ability to work independently in an environment that changes rapidly.
•	A positive, enthusiastic, open, entrepreneurial attitude and a willingness to work closely with customers as well as other functions within Smart Eye to achieve the growth.
•	Strong analytical, creative skills. Independent, Self-driven, Thorough, Curious and with a strong interest in new technologies.
•	Communication skills with fluency in English. Swedish and other languages are a merit.
Since we are working on a global market occasional travel to meet customers is to be expected.
Interviews are held on a continuous basis, so we highly recommend that you submit your application at your earliest convenience. Welcome with your application.
•	Human
•	Ethical
•	Groundbreaking
•	Perseverant
•	Brilliant colleagues from around the world
•	Open, collaborative, warm and fun company culture
•	Flexible work schedule
•	Individual wellbeing & our families are a priority
About the company
Smart Eye is the global leader in Human Insight AI, technology that understands, supports and predicts human behavior in complex environments. Together with our subsidiaries Affectiva and iMotions, we are bridging the gap between humans and machines for a safe and sustainable future. 
Today, our technology is embedded in next-generation vehicles, leading the way towards human-centric mobility through Driver Monitoring Systems and Interior Sensing solutions. Our Research Instruments offer unparalleled insights into automotive, aviation, assistive technology, behavioral science and many more fields. 
Our subsidiary Affectiva is humanizing technology by pioneering Emotion AI, helping companies gain a deeper understanding of how consumers engage with their content, products and services, in automotive, media & entertainment, market research and beyond. 
Our subsidiary iMotions provides the world’s leading biosensor software platform, that synchronizes data streams in real time from multiple sensors. 
And here is my CV: A Recognized Expert in Project Management, Experienced in All Aspects of Providing Focused, Business
Solutions Ensuring Operational Excellence
 Comprehensive background in project management solutions, with the skills and abilities to provide service delivery for large
prestigious organizations.
 Internationally experienced, with over 30 years of specific business and project management organizational skills.
 Dedicated to assisting companies with attaining business and financial goals.
 Multi-lingual, speaking Swedish, English, Greek, Italian, and German.
 Recognized as a management expert in the execution of strategic planning and analysis, streamlining innovative solutions to
achieve overall goals.
CORE COMPETENCIES
Cross-Functional Collaboration  Business Process Improvements  Program & Project Management  Team Management 
Solutions Advice  Stakeholder Management  Cost Reduction  Resource Management  Leadership  Communication 
Competitive Intelligence  Budget Allocation  Service Delivery  Change Management
EXPERIENCES AND ACHIEVEMENTS
Ansys Sweden AB, Gothenburg, Sweden 2021 -2024
Senior Customer Project Manager
Managed successfully the completion of a four-year 11 MEur complex project using agile and hybrid ways of working. Kept
motivated both the teams that are globally distributed as well the outsourced team for the Front End development.
 Secured the deadlines by having regular and frequent meetings with the development teams.
 Communicated the progress of the project to the senior management.
 Had frequent meetings with the customer to inform about the progress and managed the expectations.
 Developed processes for Lessons learned and Testing.
Accelerated Growth AB, Gothenburg, Sweden 2017 –2021
Senior Project Manager
Ansys Sweden AB, Stockholm, Sweden 2019 - 2021
Senior Project Manager
Effectively brought to track a complex project for a major multinational Telecommunications company, developing automated
simulation applications using agile and hybrid ways. Coordinated the increments to be delivered to the customer with the Scrum
Master and the development teams from multiple disciplines and globally distributed. Managed overseas-outsourced suppliers of
Front-End development and testing.
 Conducted regular meetings with senior management and the customer to encourage communication and successfully
resolve any project issues.
 Presented weekly to the common Steering Committee the progress of the project.
 Scheduled the major deliveries in close cooperation with the management team of the customer.
Volvo Car Corporation, Gothenburg, Sweden 2017 - 2019
Senior IT Project Manager
Managed digitization projects life cycle, secured necessary resources for completion, while supervising international team
members to coordinate timely and successful execution using traditional, agile and hybrid approaches. Reported monthly the
estimated budget forecast and the accruals for the projects.
 Implemented the Temporary Part Deviation functionality in an existing application coordinating internal crossdepartmental
resources and outsourced suppliers.
 Delivered a three-track project that examined integration options for Issue and Change Management as well as Part
Deviations between car manufacturers.
 Executed a 15 MSEK project that implemented an information management solution for system engineering and software
development. Ordered licenses and bought in resources.
 Completed 10% below budget a 6.8 MSEK project with a team of both internal resources and offshore service providers
for the upgrade of a SW handling tool with further functionality. Negotiated the time and the cost with the suppliers to
control the performance indicators.
SingularLogic S.A.,Athens, Greece 2017 - 2017
Senior Project Manager
Implemented successfully integration projects for companies in the oil industry, pharmaceutical companies, and maritime
companies. The integrations included CRM, OTR (One Touch retail) and ERP systems.
 Gathered financial data for the projects and reported monthly to finance and upper management.
 Conducted weekly meetings with the major customers to synchronize and get early alerts of project issues.
 Coordinated project members from different departments to achieve project success in terms of time management and
customer satisfaction.
VOICES FROM COLLEAGUES
“You brought into the project a level of wisdom that helped to completely change the destiny of this project. You had been inspiring
for me.”
“As we discussed many times, your resilience and persistence have been key on such a long run. You stepped in this program during
some of the most difficult and complex hours of this program and you never gave up.”
“Indeed, it's one of the most complex projects I have seen in my tenure with a lot of challenges and you managed and supported my
testing activities very well.”
“I learned many things from you. You are a very polite and calm person I have seen and handled complex situations with patience.”
“Despite the challenges, you managed to keep the project straight and, more importantly, you made us feel supported and backed up.”
“You were the quiet strength of this Project in my mind, taking topics one by one seriously and full-hands”
ADDITIONAL CAREER HIGHLIGHTS, A SELECTION
Senior Project Manager, Scrum master- AppArt S.A., Athens, Greece 2012-2017
Head of Program Management/Head of Technical Contract Administration &Ordering -Wind Hellas, Athens, Greece 2004-2011
Account Project Manager / Project Manager- Ericsson Hellas, Athens, Greece 1998-2004
Assistant Consolidation Project Manager / Telecommunication Software Tester- Ericsson, Rome, Italy 1997-1998
EDUCATION
Certificate: Electronic Design, Sundsvalls Högskola, Sweden 1986
Project Management Professional (PMP), Project Management Institute 2016
Professional Scrum Master (PSM I), Scrum.org 2019
TECHNICAL PROFICIENCY
Microsoft Office | Microsoft Project | Azure DevOps | Project Libre | Primavera P6