1.
Question 1
You encounter a problem that requires changes to the project plan your stakeholders agreed upon. Which of the following is the best choice for how to address the problem?

1 point

Challenge your team members to do better and reward improved performance.


Present the problem succinctly to your stakeholders and offer a solution.


Present all the relevant project documents and send an email to your stakeholders.


Pause operations until your stakeholders address the problem.

2.
Question 2
As a project manager, you encounter a problem that you need to send to your stakeholders. You synthesize the information for the stakeholders. What should your synthesis be?

1 point

A collection of emails, presentations, and meeting notes that document the problem.


A list of proposed solutions for your stakeholders to choose from.


An email to important stakeholders with a link to a new project plan.


A one to two sentence overview of the problem and your proposed solution.

3.
Question 3
OKRs combine a goal and a metric. What does this combination determine?

1 point

A business model


A reference point


A key result


A measurable outcome

4.
Question 4
Stakeholders are often focused on other work beyond your project. What is one way to establish the significance of a problem in your project to stakeholders?

1 point

Explain how the problem will negatively impact a company-wide OKR.


Explain how the problem will impact team morale.


Exaggerate the impact the problem will have on the company’s profits.


Exaggerate by using technical language when describing the problem to make it seem complex.

5.
Question 5
As a project manager, what should you consider before writing an email to a stakeholder to communicate an issue? Select all that apply.

1 point

How the problem will affect the company as a whole


How the project will affect you and the stakeholders


What is most important to the project team


What is most important to a stakeholder

6.
Question 6
You are writing the closeout report for a project you are managing. You begin by adding the objectives of the project. Which part of your closeout report is the best place to document this information?

1 point

Methodology section


Project summary


Performance baseline section


Key accomplishments section

7.
Question 7
When composing a project impact report, which of the following elements should you include in the executive summary section? Select all that apply.

1 point

Lessons learned


Project vision


Process details


Key accomplishments

8.
Question 8
What is the difference between a closeout report and an impact report?

1 point

A closeout report is written for the project manager to document the steps of the project. An impact report is written for stakeholders to have documentation of the steps in the project. 


A closeout report demonstrates to the project manager if the team followed the proposed budget. An impact report demonstrates how much it cost overall to finish the project. 


A closeout report demonstrates to the project manager that the project timeline has ended. An impact report demonstrates to the stakeholders that the project manager has followed the timeline. 


A closeout report is written for future stakeholders to describe the details of the project. An impact report is written for senior stakeholders to get an overview of the project in its closing.