A KAIZEN PAPER ON DOMINO PIZZA’S   
 
A Kaizen Improvement Plan Paper Presented to
The Faculty of College of Business, Entrepreneurship, and Accountancy
 Bachelor of Science in Business Administration 
Major in Business and Operations Management
____________________________________
 
In Partial Fulfillment of the
Final Requirements for the course
Operations Management and Total Quality Management
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Presented by:
CBET-18-302P
Presented to:
Instr. Louie A. Donato Jr.
Instr.John Paul G. Sison

November  25 , 2024
Table of Contents
I.Introduction ……………………………………………………….......................... 3
II. Statement of Purpose …………………………….....................………………. 4
III. Improvement Scope ………………………………………….......................... 4-9 
Figure 1.1 Fishbone Diagram 
Figure 1.2 Existing: S.O. P of  Domino’s Pizza
Figure 1.3 Existing: Overall Production to the Customer
Figure 1.4 Proposed: Proposed Solution 
IV. Plan of Action …………………………………………..................................... 9
V. Desired Outcomes…………………………………………................……....... 22
VI.Plan Viability …………………………………………………............................ 28
VII. Benefits ………………………………………………………............................30 
VIII. Necessary Resources ………………………………………......................... 36
IX. Conclusion ……………………………………………………........................... 38
X. Preparation Made ………………………………………………......................... 41
XI. Works Cited ………………………………………………….............................. 42
 

I. Introduction 
	Domino’s Pizza, established in 1960, has grown into a major global pizza delivery brand, with over 11,000 locations across 80 countries. In the Philippines, Domino’s operates over 90 branches, including one on Shaw Boulevard in Mandaluyong City. This branch serves a diverse urban community, showcasing both the company’s reach and the operational complexities it faces.
As a main player in the Philippine food service market, Domino’s Philippines has worked to implement effective delivery practices and integrate technology to meet evolving consumer demands. Yet, like many large brands, Domino’s faces logistical and operational challenges that can affect customer satisfaction. The Shaw Boulevard branch, specifically, contends with issues in logistics, order processing, and supply chain management. These obstacles contribute to delays, reduced production efficiency, and an overall impact on customer experience.
This study aims to examine and suggest improvements for the Shaw Boulevard branch’s operations, focusing on essential areas such as logistics, order processing, employee training, and supplier coordination. Based on observations from a recent site visit and an interview with Shift Manager Renalyn G. Luyahan and her team, this report analyzes operational issues and recommends practical solutions. The goal is to support Domino’s in implementing more efficient processes and achieving continuous improvement in line with Kaizen principles.


II. Statement of Purpose 
Identify improvements in Domino’s Pizza production and delivery processes to enhance efficiency and customer satisfaction.
Implement preventive measures that mitigate potential issues, ensuring smooth operations and reducing errors.
Integrate automated processes and modern technologies that will enhance operational efficiency, supporting the company’s long-term growth and development.
III. Improvement Scope 
FISH BONE DIAGRAM 





Figure 1.1 : Fish Bone Diagram     
                                            
The Fishbone Diagram is an effective tool for addressing complex issues by categorizing potentially contributing factors. It provides a visual and systematic way for teams to identify and analyze the various elements affecting a problem. In this paper, the diagram is used to examine order processing inefficiencies at Domino’s Pizza Shaw branch. By analyzing transportation, manpower, technology,  inventory management, order processing methods, and external factors, the root causes of operational challenges are identified. These include the expanded delivery range, insufficient vehicle resources, inconsistent processes during high order volumes, and technical issues with the ordering app. This through analysis helps pinpoint areas for improvement, ultimately guiding efforts to enhance operational efficiency and customer satisfaction.
 





 Figure 1.2 :  S.O. P of  Domino’s Pizza
As illustrated in Figure 1.2 there is a life cycle of a pizza order that encompasses and gives time to stages within an order cycle from the moment an order is placed, and even to the delivery period. To begin with, it is the process ‘Order Take Time’ that simply accounts for the duration between order transmission and sending it to the makeline. Then comes again the “Load Time” this refers to the 3 minutes taken to load all ingredients in and to commence the making of the pizza. Next is the "Oven Time" which entails a baking, cutting, boxing duration for the pizza of up to 7 minutes. What follows next is a measure called the “Run Time” this denotes the difference in time between a dispatch and the time of delivery. The other measure, ‘Wait Time’, is defined as ‘Out the Door Time’ minus the load plus oven times, usually less than 3 min taken. Finally, the ‘Out the Door Time’ gives the acquiring time for the food preparation until the food is taken out for the purpose of delivery which is a median time of 13 minutes thick. This figure shows why it is significant to manage time effectively in every stage of the pizza’s life cycle.
EXISTING 



Figure  1.3 : Existing : Overall Production to the Customer
This presents the current order processing flow, which consists of the steps from customers placing an order, to the retail outlet receiving and processing it, and finally delivering it to the customer. The process starts with SEND ORDERS, where customers initiate an order through the app or website. However, delays often occur because the system or app frequently lags, making it challenging for customers to place orders efficiently. Next, the order proceeds to the RETAIL OUTLET RECEIVED THE ORDER step. Due to the lagging system, there is sometimes a delay in the retail outlet receiving the order details and confirming it in their system. In the RETAIL OUTLET PROCESSING ORDER step, the efficiency of order preparation depends on the outlet's resources and the training of staff. Questions arise regarding the team's efficiency and whether they are well-trained to handle the workload promptly while maintaining quality. The team prepares the pizza and packages it for delivery. Finally, in the DELIVERED TO CUSTOMER step, external factors such as traffic, weather conditions, and unexpected or unannounced road repairs often delay the delivery before the pizza reaches the customer at their designated address. This description highlights operational challenges in the order processing flow that affect customer satisfaction and service efficiency.
PROPOSED 







Figure 1.4 : Proposed Solution 
The proposed solution for improving the order processing flow at Domino’s Pizza Shaw branch focuses on enhancing key areas of the customer order journey to boost speed, efficiency, and satisfaction. First, optimizing the app and website infrastructure will eliminate lag and reduce loading times, ensuring a seamless ordering experience for customers. A cloud-based, real-time order notification system will then immediately alert the retail outlet about incoming orders, allowing staff to act quickly and efficiently. Training and empowering staff on order prioritization and effective techniques for handling orders will improve processing speed and reduce errors, ensuring orders are prepared and processed without delays. In the preparation stage, optimizing workflows within the kitchen and packaging areas will further expedite the order turnaround by streamlining tasks and minimizing unnecessary movement. For deliveries, implementing powered route optimization and real-time traffic updates will allow delivery personnel to take the fastest routes, while increasing the number of delivery staff will help meet demand, reducing delivery times. Finally, a continuous feedback loop through customer surveys will provide valuable insights for ongoing improvements, ensuring that customer needs are always met. This integrated approach, combining technology upgrades, staff empowerment, data-driven enhancements, will create a faster, more efficient order processing system, leading to improved operational efficiency and better customer experience.


IV. Action Plan 
The action plan  as seen in the table below was made based on factors stated in the improvement scope.
Stage or Phrase
Actions  / Activities
Persons Responsible 
Timeline
Transportation
To provide an even better delivery experience, especially in expanded areas, Domino's Pizza can focus on improving their processes and adding real-time GPS tracking. This would allow them to manage routes more effectively, reduce delays, and make sure every order reaches their customers as quickly and smoothly as possible. 
Operations Manager, Delivery Team
1-2 months 
Domino's Pizza enhances the number of delivery vehicles in order to provide better service to consumers during peak seasons. This proactive plan ensures on-time delivery, improves customer satisfaction, and supports their teams by reducing pressure during periods of a high demand. 
Operations Manager, HR
2-3 months
Manpower
 To maintain the high standards the customers expect, Domino’s Pizza can perform regular quality audits of incoming deliveries. This helps ensure that every ingredient meets the standards for freshness and consistency,
Store Manager, Quality Control
   Weekly audits
 To better manage demand changes and adjustments, Domino's Pizza can establish clear and open communication protocols with the suppliers. This ensures everyone stays aligned, making it easier to respond quickly and effectively to shifts in demand.
Supply Chain Manager, Operations
1-2 months
Technology
  Identify and resolve lagging issues in the ordering app by working closely with the app development team.
IT Department, Development Team
 5-6  months
 Upgrade delivery area maps to ensure that all service areas are fully readable and accurate for the delivery team.
IT Department, Operations Manager
1-2 weeks
Inventory Management
Introduce a more accurate demand forecasting system to prevent stockouts.
Inventory Manager, Operations
1 month


perform regular physical inventory counts weekly, monthly to reconcile actual stock levels with what’s recorded in the system and identify any discrepancies or shrinkage.
Inventory Manager, Store Manager


1 week


To ensure corporate efficiency, ingredient tracking is made easier with an automated inventory management system. Reorder alerts are sent, inventory counts are updated at all times, and consumption data for ingredients is provided.
  Inventory Manager,
IT Manager
 
 
 





1 week
Method of  processing orders
 Standardize the order confirmation process to ensure consistency and speed, especially during peak hours.
Operations Manager, Order Processing Team
2 weeks
  Review and optimize the process flow to handle increased order volume due to the expanded delivery range.
Operations Manager, Delivery Team
3 weeks


Domino's Pizza’s must offer staff training on handling high order quantities and improve order confirmation processes, and provide incentives to show appreciation for their hard work.
Store Manager, Human Resource Department, Operations Manager
2 weeks
External Factors
  Develop an adverse weather contingency plan to ensure drivers’ safety and manage delivery delays.
Operations Manager, HR
3 weeks
Implement flexible delivery windows during peak traffic or adverse weather conditions to establish realistic expectations.
Customer Service, Operations Manager
2 weeks


Ensure all drivers are wearing the appropriate personal protection equipment (PPE), including reflective clothing, high-visibility vests, and cold-weather attire, if necessary.
Fleet Manager
Drivers
1 day


V. Desired Outcome  
The desired outcome of the researchers is  based  all on the  Statement of Purpose and Improvement of Scope is to improve Domino’s Pizza Shaw branch’s overall production and delivery processes, ensuring greater efficiency, faster service, and enhanced customer satisfaction. By addressing root causes of inefficiencies such as technical issues with the ordering app, inconsistent processes, and insufficient delivery resources, the goal is to create a streamlined operation. Optimizing the app and website will ensure seamless order placement, while cloud-based notifications and staff training will enhance order processing accuracy and speed. In the preparation stage, reorganizing workflows and reducing unnecessary steps will minimize delays. For deliveries, a powered route optimization, real-time traffic updates, and additional resources will reduce delivery times and meet demand during peak hours.  
These improvements will enable the branch to provide customers with consistent, high-quality service, even under high order volumes or challenging conditions. The implementation of automated systems and continuous feedback loops will further support long-term growth by enabling proactive adjustments and maintaining operational excellence. Ultimately, the paper aims to position Domino’s Pizza Shaw branch as a leader in efficiency and customer satisfaction.

VI. Plan Viability
         Domino's Pizza in the country is one of the well known brands of pizza. Though even an international brand does have some problems that can be addressed and fixed. The branch of the company in Shaw Boulevard that the researchers did a site visit and asked a certain question in determining the business problem. The researchers found out that the problem is the slow and inefficient production process, malfunction and issue to the application and online site that causes slowdown of production sales and affects customer satisfaction.
The researchers comes up with some recommendations in order to solve the main problem:

A. Ordering Process
      Due to the company's insufficient manpower, adding new features and improving the interface of order processing can help to solve the problem. Including standardized order confirmation for accepting customer's order, improving the ordering application or ordering site by fixing the lag issue and malfunctions for faster transaction, and adding an GPS tracker to the delivering of product for updated and assured delivery time to customers.

B. Man Power
  The 4Ms- Manpower, Money, Material, and Management- are recommended for the company because it provides a comprehensive framework for analyzing and improving operations. This approach ensures that all key resources are effectively utilized to achieve efficiency, productivity, and customer satisfaction. Together, the 4Ms help businesses identify and address operational challenges, optimize resources, and achieve sustainable success. Establishing the workplace through training and development is essential in order to provide excellent service towards the consumers. Improving an employee's skill is crucial as it has a significant impact on customer satisfaction. Properly organized and well-structured storage simplifies the packing and order-picking process. Improved organization can be achieved by implementing strategic policies, conducting analysis, and adopting more efficient Tracking systems. For Domino's Pizza restaurants, this requires enhancing inventory management practices, maintaining effective inventory control, and minimizing potential risks.

C. Transportation Efficiency
      The goal of this strategic plan is to make sure of on-time delivery and get customers' satisfaction. In fact the Standard Operation Procedures of the Domino Pizza didn't expect the time of arrival of the delivery. It is sometimes irrelevant due to some complications like traffic congestion, unpredictable weather, and the location of the recipient, it also includes external factors like road reconstruction and clogged canals that causes traffic and location with poor cellular data signal. The researchers plan to resolve this problem by giving all the delivery riders an updated delivery map, alternative route, and spare cellular sim card in order to avoid those problems and make sure the delivery riders are safe in delivering the product.
Objective:
Domino's Pizza intends to efficiently address consumer needs by understanding customer preferences, increasing satisfaction, and tailoring products (Rao, Hussain 2022). Organizing alternative transportation routes on Domino's Pizza seeks to deliver by developing efficient, adaptive delivery techniques to ensure that pizzas arrive fresh and on time, even in adverse conditions. Domino's pizza is convenient and accessible to consumers. Domino's prioritizes convenience by providing speedy ordering and delivery choices. This includes investments in technology, such as mobile apps, online purchasing options. Domino's Pizza places a strong emphasis on workplace training and development to ensure employees are skilled, motivated, and aligned with company goals. Lastly Domino's Pizza aims to maintain a reliable supply chain, ensure quality ingredients, and respond quickly to changing demands. Strengthen its relationships with suppliers, reduce miscommunication, and ensure a smoother, more reliable supply chain for its products. Ensuring  food safety, efficiency, and quick access to ingredients by arranging and organizing the storage area with these steps, improving its operational efficiency, enhance food safety, and create a cleaner and more functional workspace for employees.(Balazsfi, 2019)

VII. Benefits
Here are the benefits that can be obtain by the company and customers when the improvements have been made:
Company Image/Company Branding: Domino’s Pizza has evolved its brand by integrating technology and digital marketing to enhance customer satisfaction and loyalty. By using social media and a mobile app for convenient delivery, Domino’s improves the customer experience and strengthens its market presence. These efforts boost customer engagement, streamline services, and reinforce brand recognition, helping Domino’s stay competitive and drive long-term sales.
Business Growth/Business Performance: : Domino's Pizza has achieved growth through strategic initiatives like focusing on delivery, expanding through a network of franchise owners, and driving innovation with real-time order tracking. Researchers recommend continued adaptation to evolving consumer demands, cost-efficient management, and further technological innovation to sustain long-term growth and competitiveness. These strategies will help Domino's address future challenges and maintain its market position.
Working Environment: Domino's Pizza maintains a consistent global brand while allowing store designs to reflect local cultures. The menu is standardized, but each store's ambiance is adapted to align with cultural preferences. Employees are expected to be friendly and welcoming, ensuring a positive customer experience. This strategy strengthens brand consistency, improves customer engagement, and fosters loyalty, satisfaction, and trust, leading to stronger relationships with both local and international markets.
Return on Investment Domino's has effectively enhanced its delivery, logistics, and customer service, resulting in faster service, improved food quality, and an expanded store network. These advancements have led to higher customer satisfaction, increased profitability, and stronger customer loyalty. As a consequence, Domino's has successfully met growing demand, Enchance operations, and reinforced its position for long-term success, driving sustained business growth and an enhanced market presence.
Customer’s Satisfaction Domino's has successfully addressed delivery and technology inefficiencies by enhancing communication with customers about delays, tracking of orders , and actively collecting feedback on satisfaction. This has improved customer trust and loyalty, while also improving operations. By refining processes without compromising quality, Domino's has achieved more reliable and consistent service, strengthening customer relationships. These improvements have resulted in greater operational efficiency, increased brand loyalty, and long-term success, making Domino's a more trustworthy and customer-centric brand overall.

VIII. Necessary Resources
This is significant for the additional needs for the implementation of the improvement plan for the company. Here are some necessary resources that are needed.

Financial Needs

BUDGET
 STAGES / PHASES
Php 50,000

Technology Investment
Php 10,000
Training Costs
Php 20,000
Additional Resources (Hiring two or more people) 
Php 5,000
Monitoring Tools


The financial needs for the Kaizen implementation in Domino’s Pizza Shaw branch are carefully allocated based on the identified issues and their corresponding solutions. A budget of ₱50,000 is set for upgrading the order tracker system, which is essential to address app lagging, improve map readability, and enhance real-time tracking. This amount is based on standard development and software enhancement costs for similar platforms. Additionally, ₱10,000 is allocated for rider efficiency training to optimize route navigation and time management, reflecting industry-average fees for professional training sessions. To handle the increased workload due to the expanded 5 km delivery radius, ₱20,000 is allocated to hire two additional delivery riders, calculated based on monthly compensation rates for part-time or contract riders. Lastly, ₱5,000 is budgeted for monitoring tools, such as customer satisfaction surveys and data analytics, which aligns with costs of survey software subscriptions or feedback collection services. These financial allocations ensure targeted improvements to resolve delays and inefficiencies while staying cost-effective.
https://philippines.acclime.com/guides/employee-costs/
https://www.selectsoftwarereviews.com/blog/ats-pricing-short-guide
https://manilapros.com/blog/ultimate-guide-to-outsourcing/the-cost-of-outsourcing-to-the-philippines-what-you-need-to-know

Order processing
Domino’s Pizza faces operational challenges due to outdated technology, supply chain issues, and inefficiencies in workflows. Researchers recommend upgrading the POS system and delivery tracking, implementing a centralized communication platform, and redesigning the app to improve customer experience. Training staff on new tools and automating inventory systems are also essential.
In the supply chain, adopting predictive analytics, diversifying suppliers, optimizing delivery routes, and sourcing locally can enhance efficiency and reliability. Streamlining kitchen workflows, standardizing delivery protocols, and optimizing scheduling will reduce errors and improve service. Continuous improvement practices like Kaizen will help Domino's adapt, maintain high standards, and improve customer satisfaction.
Manpower
	Researchers suggest that to improve operational efficiency, they recommend upgrading the outdated POS system, implementing GPS-enabled delivery tracking, and introducing a centralized communication platform for better staff coordination. Regular staff training is essential to ensure employees are proficient with these new tools and systems. Training sessions are scheduled during off-peak hours and include both classroom learning and hands-on practice. Ongoing refresher courses and performance evaluations are conducted to maintain high standards. Additionally, an automated inventory system and a redesigned mobile app will further enhance service quality, reduce delays, and increase customer satisfaction
Transportation
In times of the year, like holidays or weekends with demand for pizza delivery service, Dominos Pizza decided to increase their delivery area from 3km to 5km causing delays in deliveries and upsetting customers because of the lack of enough vehicles and staff members to handle the workload efficiently. To solve this issue. Provide better service quality. Dominos needs to find the balance between their available vehicles and manpower so they can improve their operations by reducing delays and meeting customer expectations consistently. At the Shaw Boulevard branches transportation system utilizes a designed routing system to assist drivers in reducing travel time and meeting customer needs efficiently during peak hours.To enhance customer satisfaction by ensuring precise deliveries through the implementation of technology, for monitoring and enhancing delivery procedures. 
IX. Conclusion
Domino's Pizza has become one of the world's most popular pizza stores. Yet, they still face a few problems that include the delay of their customer order, particularly during peak season and the location far from their store. Domino's Pizza can take some thoughtful steps to improve both the efficiency of their service and the quality of customer experience. The organization could optimize delivery routes and add extra vehicles during peak times to make sure orders get out faster and reach customers fresh. Domino's Pizza has prioritized the resolution of these issues in order to maintain its competitive advantage and customer trust.

The researchers aim to develop effective solutions that meet their customers' needs. After pinpointing the main issue, they plan to enhance their efforts to deliver the most advantageous results. Their recommendation is to keep investing in research and development to refine the delivery infrastructure and improve the consumer experience. The company has made significant investments in technology, such as a 
GPS-enabled Pizza Tracker, to enhance service transparency by providing real-time delivery updates, which helps build customer trust. Domino’s Pizza can proactively ensure they have sufficient vehicles and staff to manage peak times, while maintaining open communication with suppliers and informing customers about possible delays to uphold trust. In case of a delay, Domino’s could notify customers in advance and offer a small discount as a goodwill gesture, demonstrating their consideration for the customer's time. Additionally, the organization should streamline the order confirmation process by standardizing and automating certain aspects, which can help minimize wait times, especially during busy periods. These enhancements are designed to expedite the delivery process from the kitchen to the customer's doorstep.

On the inventory side, staying prepared with seasonal forecasting, regular stock checks, and quality checks helps ensure that fresh, top-quality ingredients are always available. Organizing the storage area can also streamline the process of picking and packing orders, helping things run more smoothly. For drivers, having flexible delivery windows and a plan for bad weather can make it easier to handle unexpected conditions. Real-time traffic updates would also be a big help, guiding drivers around congestion so they can reach customers more quickly. Also, Training staff to efficiently manage high order volumes, especially during busy times, is key to keeping up with demand. The organization can offer small incentives or bonuses that show appreciation for their hard work and dedication, it can boost morale and inspire everyone to deliver their best even during the toughest periods.

 The solution stated in the plan of action aims to improve both customer satisfaction and the store's service quality. In short, with improved planning, better technology, and a focus on both staff and customer satisfaction, Domino's can continue to deliver great experiences even in the busiest seasons. These ongoing improvements reflect Domino's commitment to remaining at the forefront of the delivery industry, enhancing customer satisfaction and establishing the company as a top choice for fast, trusted pizza delivery. 

X. Preparation Made 
The researchers must  identify a company that is currently experiencing specific challenges, which will serve as the focus of the Kaizen paper, where they will propose solutions. Once a suitable company has been selected, the researchers will conduct a site visit to study, observe and assess the organization’s issues firsthand. This process will enable them to identify potential solutions, forming the primary main topic  for a Kaizen paper.
Researchers collected insight information that we gathered through the research observation process that talks about how it will improve the company. This research discusses the possible topics that we provide for continuous improvement. Since kaizen papers have different parts, it is the leader's obligation to divide each part of the paper into 3 groups with an Assign Watcher . The Leader  will provide  a sheet to monitor their each task for progress . We also set a meeting personally and online to talk about the works of each other and make sure to have cooperation by brainstorming and set deadlines before the submission. After that, researchers finished the paper and got it checked , set a new deadline for the final paper, and collected all the necessary things needed for the kaizen paper.




                   Interview                                                      Processing of Order




Checking of Supply and Utilities                          Making Order  Process             








Checking of  Menu Availability                   Documentation  with Manager & Staff





Documentation  In front of the Store                    Documentation  Others Staff




Documentation  with  Domino pizza Delivery Man




 Block Meeting, Organizing, Brainstorming  and Progress
The site visit to Domino’s Pizza Shaw branch helped provide insight in its operations and competition. Indeed the branch is positioned in one of the most trafficked urban places and a number of customer interactions are experienced and backed by quite appropriate promotions which greatly enhance sales. This is in adherence to the standard of cleanliness and organization, which are hallmarks of the company’s operational and customer oriented commitment.
In the branch, it is possible to observe the operating processes during the guided tour conducted by the team leader, Mr. Mark Daniel Acuar. As for the order processing, the flow was organized in a specific pattern that aimed at the quality and punctuality of the work. However, some unproductive processes emerged and were mainly visible when the branch was under pressure, especially during periods of high productivity. Also, the use of technology in operations offered the prospect for improvement because delays in transaction flow sometimes interfered with excellent customer relations.
The delivery operations showed that competition for resources within a city is a parameter that results in certain difficulties. Despite the branch having a well-developed system of delivery in place, some issues originating from outside the branch such as traffic jams at times affects delivery. Nevertheless, the staff displayed commitment in providing service with regard to different circumstances.
This site visit brought out the need for operational planning in order to support competitive performance. With the strengths and observed weaknesses of this business identified, the Domino’s Pizza Shaw branch may improve customer satisfaction and operational reliability in a continuously competitive environment.




XI. Work Citeds
4 Strategies for Better Supplier Communication - NewStream. (2023, July 26). NewStream Enterprises. Retrieved November 11, 2024, from https://www.newstreaming.com/4-strategies-for-better-supplier-communication
A Study on Consumer Perception towards Domino’s Pizza Anantapur (2022) https://www.ijtsrd.com/papers/IJTSRD51958.pdf?fbclid=IwZXh0bgNhZW0CMTEAAR0RuwFd3K4zML8iLHiEQzzP6qcaOeS1H2UwCUM_57sf9fKtG3AJPUHZQ6g_aem_jiOqj-16qC9q_xZpf_-4Fg
Domino's Pizza Inc. Strategies (2019) https://www.researchgate.net/publication/333396105_Domino%27s_Pizza_Inc_Strategies
Vinikas, I. (2024, June 2). Learning and Development Importance [Updated 2024]. Kaltura. Retrieved November 11, 2024, from https://corp.kaltura.com/blog/learning-and-development-importance/
What Is Order Processing? 5 Steps & 10 Tips to Improve. (2021, May 11). NetSuite. Retrieved November 11, 2024, from https://www.netsuite.com/portal/resource/articles/erp/order-processing.shtml

	


write me a comclusion for this reaserch paper based on thier action plan give the answer in paragraph form and use only symple english