Assistant: 
User: User: Given an HTML page, classify it by group name and page type from the list below, and return the group name and page type separated by commas.

**Groups and Pages:**

1. **Landing and Information Pages**
   - Pages: Home Page, About Us Page, Services Page, Team Page, Privacy Policy Page, Terms and Conditions Page

2. **Content & Blog Pages**
   - Pages: Blog Listing Page, Blog Post Page, Media Gallery Page, Case Study Page, Portfolio Page, Portfolio Detail Page

3. **Contact & Interaction Pages**
   - Pages: Contact Page, Support Page, Feedback or Survey Page, Testimonials Submission Page, Volunteer Page

4. **E-commerce Pages**
   - Pages: Product Listing Page, Product Detail Page, Shopping Cart Page, Checkout Page, Order Confirmation Page

5. **Search & Navigation Pages**
   - Pages: Search Results Page, Sitemap Page, 404 Error Page

6. **User Account & Authentication Pages**
   - Pages: Registration Page, Login Page, User Profile Page, Subscription Page

7. **Job & Career Pages**
   - Pages: Job Listings Page, Job Posting Detail Page

8. **Event & Announcement Pages**
   - Pages: Events Page, Event Detail Page, Press Release Page

9. **Support & Resource Pages**
   - Pages: Knowledge Base Page, Resource Library Page, API Documentation Page

10. **Specialized Pages**
    - Pages: Donation Page, Membership Page, Leaderboard Page, Partner Page, Affiliate Page, Interactive Tool Page

**Your response should be in the format:**
`Group Name, Page Type`, no other formats or text!!!

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{
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  "industry": "Insurance",
  "description": "The RoleCommercial Lines New Business Executive – Crawley/Gatwick Area
Circa £30,000 Salary (dependant on experience) Full Time Permanent ContractLocation: Crawley/Gatwick area35 hours, Monday - Friday
Introduction to NFU Mutual
NFU Mutual offers a wide range of products and services, including general insurance, life, pensions and investments and has been providing quality insurance for its customers, for over 110 years.  We carefully balance delivering excellent service to our customers whilst ensuring the business is run effectively.  As a mutual, supporting our customers and paying their claims comes first.  We are a top ten UK insurance company and the UK’s largest rural insurer, with an agency network of over 250 local offices.  About the Agency
As a local agency of NFU Mutual we deliver a first-class service, and sell their product range across our region, to customers old and new, who are at the core of everything we do. We are a business where honesty, integrity, and trust are at the heart of our values. We champion the personal approach to customer service that NFU Mutual are famous for. 
An exciting opportunity has now arisen within the Horsham Agency.
About the role:
A vacancy has become available in the NFU Mutual Chichester and Horsham Branch for a Commercial Lines New Business Executive, with responsibility for generating Commercial new business.In this impactful role, you’ll be prospecting, tendering and most importantly, securing Corporate Commercial general insurance business. From generating commercial leads, to fact finding and visiting prospective customers and cross selling, you’ll drive sales and make results happen.
The successful applicant will be expected to undertake a wide variety of tasks including the following:
• Plan, prospect, select and sell SME and Mid Corporate Commercial General insurance products• Develop and manage, via Microsoft Dynamics, your own pipeline of business that is sufficient to achieve targets• Carry out external sales calls in a compliant and professional manner• Identify and develop cross sell leads for General Insurance Products, Financial Services and Risk Management Services• Work closely with your line manager, agency and head office staff to understand the risk appetite and prospecting opportunities.• Collaborate with Field Development Underwriters on your fact find and provide technical expertise on products and policies.• Produce marketing ideas and events to support your pipeline growth, understand how to measure return on investment and follow up on the leads you receive from events and marketing.About youThe successful applicant should:
• Be a self-motivated individual• You’ll come to us from a similar Commercial sales-focused role. You will thrive on challenge and love the buzz of closing deals, exceeding targets and reaping the rewards, before moving on to your next sales opportunity.• You’re resilient, tenacious and you’ve exceeded sales targets in previous roles.• Charismatic and brilliant with people, you’ll be confident engaging with and influencing a wide range of stakeholders.• You're confident lead generator and have experience of getting past the gatekeeper.• You build up an understanding of customers’ businesses, have the ability to negotiate to win the sale, spot opportunities to cross sell and pride yourself on developing solid relationships.• Have good time management and organisational skills• Be willing to learn and be enthusiastic• A desire to work towards agency targets• The ability to identify, understand and prioritise customer needs in order to deliver a high standard of advice and service• The ability to assist others in developing existing and new business• The ability to manage and prioritise workloads effectively• The ability to build relationships with customers and colleagues• Excellent written and verbal communication skills• Flexibility, adaptability and openness to new ideas.• While you’re tenacious in your approach, you’ll put people first and make sure their experience reflects our longstanding reputation for outstanding customer service.
Qualifications/Other:
• You will have a minimum of 5 GCSE's (or equivalent) at Grade C, including Maths and English.• Ideally working towards the Advanced Diploma in Insurance or desire to in the future.• Current UK Driving license• Proficient in the use of Microsoft office and sales support systems
Our commitment to you:
• Competitive salary and bonus structure• Access to staff pension scheme (employer to contribute)• Opportunity to build a successful career in a business set up for growth• Training and support given
Benefits:
• Bereavement leave• Company events• Company pension• Financial planning services• Free On-site parking• Flexible working
Please apply in writing with CV and covering letter to: <PRESIDIO_ANONYMIZED_EMAIL_ADDRESS>
Closing date for all applications: 31/01/2024.
 
Please note you will be employed by an Agent of NFU Mutual and not NFU Mutual directly.",
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                <h1 class="c-black bold hero--text mb-medium">Commercial Lines New Business Executive</h1>
									<p class="semi mt-none">Region: South East</p>
													<p class="semi mt-none">Location: Horsham</p>
																	<p class="semi mt-none">Job reference: ANEE01193</p>
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					<p class="c-white h3">Closing date: 31st January 2024</p>
					
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				<h2 class="mb-small mt-medium">The Role</h2><div class="jobtext"><p><br><strong>Commercial Lines New Business Executive – Crawley/Gatwick Area</strong></p><br>
<p><strong>Circa £30,000 Salary (dependant on experience) </strong><br><strong>Full Time </strong><br><strong>Permanent Contract</strong><br><strong>Location: Crawley/Gatwick area</strong><br><strong>35 hours, Monday - Friday</strong></p><br>
<p><strong>Introduction to NFU Mutual</strong></p><br>
<p>NFU Mutual offers a wide range of products and services, including general insurance, life, pensions and investments and has been providing quality insurance for its customers, for over 110 years.  We carefully balance delivering excellent service to our customers whilst ensuring the business is run effectively.  As a mutual, supporting our customers and paying their claims comes first.  We are a top ten UK insurance company and the UK’s largest rural insurer, with an agency network of over 250 local offices. <br> <br><strong>About the Agency</strong></p><br>
<p>As a local agency of NFU Mutual we deliver a first-class service, and sell their product range across our region, to customers old and new, who are at the core of everything we do. We are a business where honesty, integrity, and trust are at the heart of our values. We champion the personal approach to customer service that NFU Mutual are famous for. </p><br>
<p>An exciting opportunity has now arisen within the Horsham Agency.</p><br>
<p><strong>About the role:</strong></p><br>
<p>A vacancy has become available in the NFU Mutual Chichester and Horsham Branch for a Commercial Lines New Business Executive, with responsibility for generating Commercial new business.<br>In this impactful role, you’ll be prospecting, tendering and most importantly, securing Corporate Commercial general insurance business. From generating commercial leads, to fact finding and visiting prospective customers and cross selling, you’ll drive sales and make results happen.</p><br>
<p>The successful applicant will be expected to undertake a wide variety of tasks including the following:</p><br>
<p>• Plan, prospect, select and sell SME and Mid Corporate Commercial General insurance products<br>• Develop and manage, via Microsoft Dynamics, your own pipeline of business that is sufficient to achieve targets<br>• Carry out external sales calls in a compliant and professional manner<br>• Identify and develop cross sell leads for General Insurance Products, Financial Services and Risk Management Services<br>• Work closely with your line manager, agency and head office staff to understand the risk appetite and prospecting opportunities.<br>• Collaborate with Field Development Underwriters on your fact find and provide technical expertise on products and policies.<br>• Produce marketing ideas and events to support your pipeline growth, understand how to measure return on investment and follow up on the leads you receive from events and marketing.</p></div><h2 class="mb-small mt-medium">About you</h2><div class="jobtext"><p><strong>The successful applicant should:</strong></p><br>
<p>• Be a self-motivated individual<br>• You’ll come to us from a similar Commercial sales-focused role. You will thrive on challenge and love the buzz of closing deals, exceeding targets and reaping the rewards, before moving on to your next sales opportunity.<br>• You’re resilient, tenacious and you’ve exceeded sales targets in previous roles.<br>• Charismatic and brilliant with people, you’ll be confident engaging with and influencing a wide range of stakeholders.<br>• You're confident lead generator and have experience of getting past the gatekeeper.<br>• You build up an understanding of customers’ businesses, have the ability to negotiate to win the sale, spot opportunities to cross sell and pride yourself on developing solid relationships.<br>• Have good time management and organisational skills<br>• Be willing to learn and be enthusiastic<br>• A desire to work towards agency targets<br>• The ability to identify, understand and prioritise customer needs in order to deliver a high standard of advice and service<br>• The ability to assist others in developing existing and new business<br>• The ability to manage and prioritise workloads effectively<br>• The ability to build relationships with customers and colleagues<br>• Excellent written and verbal communication skills<br>• Flexibility, adaptability and openness to new ideas.<br>• While you’re tenacious in your approach, you’ll put people first and make sure their experience reflects our longstanding reputation for outstanding customer service.</p><br>
<p><strong>Qualifications/Other:</strong></p><br>
<p>• You will have a minimum of 5 GCSE's (or equivalent) at Grade C, including Maths and English.<br>• Ideally working towards the Advanced Diploma in Insurance or desire to in the future.<br>• Current UK Driving license<br>• Proficient in the use of Microsoft office and sales support systems</p><br>
<p><strong>Our commitment to you:</strong></p><br>
<p>• Competitive salary and bonus structure<br>• Access to staff pension scheme (employer to contribute)<br>• Opportunity to build a successful career in a business set up for growth<br>• Training and support given</p><br>
<p><strong>Benefits:</strong></p><br>
<p>• Bereavement leave<br>• Company events<br>• Company pension<br>• Financial planning services<br>• Free On-site parking<br>• Flexible working</p><br>
<p>Please apply in writing with CV and covering letter to: <PRESIDIO_ANONYMIZED_EMAIL_ADDRESS></p><br>
<p><strong>Closing date for all applications:</strong> 31/01/2024.</p><br>
<p>&nbsp;</p><br>
<p><strong>Please note you will be employed by an Agent of NFU Mutual and not NFU Mutual directly.</strong></p></div>				 
				
				
				
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                                    <div><p>Whatever your role, as a key member of your agency team, you’ll enjoy the chance to develop your insurance industry knowledge and skills and build a rewarding career. For most roles you won’t necessarily need an insurance background. It’s more about your personal qualities – your ability to learn quickly, develop strong working relationships with a range of different people and give customers excellent service, with trusted advice and products.</p>

<p>Bring these qualities and you’ll be supported with a full range of training and development opportunities so you can build the career you want. These include the chance to gain an apprenticeship, as well as support to study for professional qualifications and full training in all aspects of the insurance industry.</p>
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								Abergavenny								</a>
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								Wrexham								</a>
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								Llanrwst								</a>
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								Swansea								</a>
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								Bridgend								</a>
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								Shrewsbury								</a>
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  "description": "The RoleCustomer Service Advisor
Salary dependant on experienceFull Time positionPermanent ContractLocation: Williton TA4 4NQ or Rooksbridge BS26 2TTMonday – Friday 9.00am - 5pm (30 minute lunch)
Introduction to NFU Mutual NFU Mutual offers a wide range of products and services, including general insurance, life, pensions and investments and has been providing quality insurance for its customers, for over 110 years.  We carefully balance delivering excellent service to our customers whilst ensuring the business is run effectively.  As a mutual, supporting our customers and paying their claims comes first.  We are a top ten UK insurance company and the UK’s largest rural insurer, with an agency network of over 250 local offices.  About the Agency As a local agency of NFU Mutual we deliver a first-class service, and sell their product range across our region, to customers old and new, who are at the core of everything we do. We are a business where honesty, integrity, and trust are at the heart of our values. We champion the personal approach to customer service that NFU Mutual are famous for. 
An exciting opportunity has now arisen within the Williton & Rooksbridge Agency for a Customer Service Advisor role on a permanent contract and welcome candidates who either work in this role or are looking to move into one.
We believe in taking the time to find products to meet our customers' needs, instilling trust and building strong relationships. It's a time-tested formula which puts quality customer service over a quick sale every time.
About the role:In this position within our growing team, you will play a key role in the success of an established and expanding local business. Working closely with our agents and the wider team, you will be responsible for the successful management of customer relationships, both face to face and over the phone, dealing with day-to-day queries on insurance related matters, and delivering new solutions and products.Pivotal in supporting our existing clients, as well as helping to expand our business, and following a period a training, you will be required to work under your own supervision and will carry the authority that goes with this role.About youThe ideal candidate needs to be capable of working unsupervised, be organised, have attention to detail and understand the importance of great customer service. In return you can expect full training in a friendly and supportive environment.To be successful in this role you will:
• Be able to work unsupervised, but also support the wider team with some of the agency’s major clients and their renewal process.• Provide ongoing support and manage relationships with key clients and internal customers.• Make a key contribution to the growth of the business by identifying potential new customers.• Achieve targets relevant to the role - this is typically governed by the need to ensure we maintain market-leading customer retention levels and grow our business both organically, and through new customers and products.
To be successful in this role you will have:
• Ideally proven customer service credentials• Excellent attention to detail• The ability to deal with pressure and stressful situations calmly• Excellent customer service skills• Excellent written and verbal skills• Highly proficient IT skills• Good numeracy skills
To be successful in this role you will be:
• Confident, with an outgoing personality• Persuasive• Energetic• Self-sufficient• A team player
Our commitment to you:
We will not only provide the successful candidate with all the support needed to develop their skills when dealing with customers, but also technical knowledge of the wide range of insurance products available to them. Working in a regulated environment means the standards we set around customer delivery is second to none and market leading, backed up by excellent customer retention statistics and continuous growth
Benefits:
Salary dependent on level of experience, plus annual bonus, linked to growth.
Please apply in writing with CV and covering letter to: Natalie Chard, Agency Manager -<PRESIDIO_ANONYMIZED_EMAIL_ADDRESS> or telephone: <PRESIDIO_ANONYMIZED_PHONE_NUMBER> for more information. Please be advised candidate’s data is stored for a maximum of 6 months upon completion of recruitment process.
Closing date for all applications: 30th January 2024.
 
Please note you will be employed by an Agent of NFU Mutual and not NFU Mutual directly.",
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                <h1 class="c-black bold hero--text mb-medium">Customer Service Advisor</h1>
									<p class="semi mt-none">Region: South West</p>
													<p class="semi mt-none">Location: Williton</p>
																	<p class="semi mt-none">Job reference: ANEE01222</p>
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				<h2 class="mb-small mt-medium">The Role</h2><div class="jobtext"><p><strong>Customer Service Advisor</strong></p><br>
<p><strong>Salary dependant on experience</strong><br><strong>Full Time position</strong><br><strong>Permanent Contract</strong><br><strong>Location: Williton TA4 4NQ or Rooksbridge BS26 2TT</strong><br><strong>Monday – Friday 9.00am - 5pm (30 minute lunch)</strong></p><br>
<p><strong>Introduction to NFU Mutual</strong> <br>NFU Mutual offers a wide range of products and services, including general insurance, life, pensions and investments and has been providing quality insurance for its customers, for over 110 years.  We carefully balance delivering excellent service to our customers whilst ensuring the business is run effectively.  As a mutual, supporting our customers and paying their claims comes first.  We are a top ten UK insurance company and the UK’s largest rural insurer, with an agency network of over 250 local offices. <br> <br><strong>About the Agency</strong> <br>As a local agency of NFU Mutual we deliver a first-class service, and sell their product range across our region, to customers old and new, who are at the core of everything we do. We are a business where honesty, integrity, and trust are at the heart of our values. We champion the personal approach to customer service that NFU Mutual are famous for. </p><br>
<p>An exciting opportunity has now arisen within the Williton &amp; Rooksbridge Agency for a Customer Service Advisor role on a permanent contract and welcome candidates who either work in this role or are looking to move into one.</p><br>
<p>We believe in taking the time to find products to meet our customers' needs, instilling trust and building strong relationships. It's a time-tested formula which puts quality customer service over a quick sale every time.</p><br>
<p><strong>About the role:</strong><br>In this position within our growing team, you will play a key role in the success of an established and expanding local business. Working closely with our agents and the wider team, you will be responsible for the successful management of customer relationships, both face to face and over the phone, dealing with day-to-day queries on insurance related matters, and delivering new solutions and products.<br>Pivotal in supporting our existing clients, as well as helping to expand our business, and following a period a training, you will be required to work under your own supervision and will carry the authority that goes with this role.</p></div><h2 class="mb-small mt-medium">About you</h2><div class="jobtext"><p>The ideal candidate needs to be capable of working unsupervised, be organised, have attention to detail and understand the importance of great customer service. In return you can expect full training in a friendly and supportive environment.<br>To be successful in this role you will:</p><br>
<p>• Be able to work unsupervised, but also support the wider team with some of the agency’s major clients and their renewal process.<br>• Provide ongoing support and manage relationships with key clients and internal customers.<br>• Make a key contribution to the growth of the business by identifying potential new customers.<br>• Achieve targets relevant to the role - this is typically governed by the need to ensure we maintain market-leading customer retention levels and grow our business both organically, and through new customers and products.</p><br>
<p><strong>To be successful in this role you will have:</strong></p><br>
<p>• Ideally proven customer service credentials<br>• Excellent attention to detail<br>• The ability to deal with pressure and stressful situations calmly<br>• Excellent customer service skills<br>• Excellent written and verbal skills<br>• Highly proficient IT skills<br>• Good numeracy skills</p><br>
<p><strong>To be successful in this role you will be:</strong></p><br>
<p>• Confident, with an outgoing personality<br>• Persuasive<br>• Energetic<br>• Self-sufficient<br>• A team player</p><br>
<p><strong>Our commitment to you:</strong></p><br>
<p>We will not only provide the successful candidate with all the support needed to develop their skills when dealing with customers, but also technical knowledge of the wide range of insurance products available to them. Working in a regulated environment means the standards we set around customer delivery is second to none and market leading, backed up by excellent customer retention statistics and continuous growth</p><br>
<p><strong>Benefits:</strong></p><br>
<p>Salary dependent on level of experience, plus annual bonus, linked to growth.</p><br>
<p>Please apply in writing with CV and covering letter to: Natalie Chard, Agency Manager -Williton&amp;<PRESIDIO_ANONYMIZED_EMAIL_ADDRESS> or telephone: <PRESIDIO_ANONYMIZED_PHONE_NUMBER> for more information. Please be advised candidate’s data is stored for a maximum of 6 months upon completion of recruitment process.</p><br>
<p><strong>Closing date for all applications:</strong> 30th January 2024.</p><br>
<p>&nbsp;</p><br>
<p><br><strong>Please note you will be employed by an Agent of NFU Mutual and not NFU Mutual directly.</strong></p></div>				 
				
				
				
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								<p class="m-mb-small"><a class="nul ulh" href="/jobs/Customer-Service-Advisor-ANEE01234"><span class="semi">Customer Service Advisor</span>
								<br>
								Penrith								</a>
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								Kendal								</a>
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								Carlisle								</a>
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								Carlisle								</a>
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								<br>
								Appleby								</a>
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								<br>
								Skelmersdale								</a>
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								<p class="m-mb-small"><a class="nul ulh" href="/jobs/Customer-Service-Advisor-ANEE01192"><span class="semi">Customer Service Advisor</span>
								<br>
								Shrewsbury								</a>
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  "description": "The RoleTraining and Compliance (T&C) Supervisor
Competitive Salary (dependant on experience) Full Time position Permanent ContractLocation: Ashford (Must be able to attend both Tenterden and Whitfield offices regularly)
Introduction to NFU MutualNFU Mutual offers a wide range of products and services, including general insurance, life, pensions and investments and has been providing quality insurance for its customers, for over 110 years.  We carefully balance delivering excellent service to our customers whilst ensuring the business is run effectively.  As a mutual, supporting our customers and paying their claims comes first.  We are a top ten UK insurance company and the UK’s largest rural insurer, with an agency network of over 250 local offices.  About the Agency As a local agency of NFU Mutual we deliver a first-class service, and sell their product range across our region, to customers old and new, who are at the core of everything we do. We are a business where honesty, integrity, and trust are at the heart of our values. We champion the personal approach to customer service that NFU Mutual are famous for. 
An exciting opportunity has now arisen within the Ashford, Tenterden and Whitfield Agency.
About the role:
To support the delivery of the Agency’s strategy by providing effective T&C oversight to the team, providing highly effective coaching and feedback on compliance and soft skills areas to ensure good customer outcomes. - Acquire and maintain knowledge of NFU Mutual products and systems, NFU Mutual product licences and T&C Supervision licences as appropriate.
- Conduct T&C checks and reviews in accordance with regulatory requirements, NFU Mutual and Agency policies and procedures.
- Provide feedback and coaching in a constructive way to the team member, recording actions and following up as required.
- Provide reports on T&C checks and reviews as required, ensuring any breaches are reported to the T&C Performance Supervisor/Senior Partner immediately.
- Prepare and deliver one-to-one and group training materials on key compliance and regulatory subjects.
- Contributing to investigations of any breaches as required, implementing any post investigation actions and amendments to processes.
- Liaising with the T&C Performance Supervisor on relevant process changes and effectively communicating changes with the team as appropriate.
- Support the partners and leadership team in the preparation for and attendance of the annual AR Review.
- Always demonstrate high values of trust and integrity, acting as a positive role model in line with the values and ethos of the Agency.
- Build and maintain effective working relationships within the Agency team and all relevant key contacts and teams within NFU Mutual.
- Ensure all duties are carried out in a way which complies with relevant external legislation and regulation, NFU Mutual compliance and other procedures and local Agency policies and processes.About youEssential:- Effective and professional verbal and written communication skills - Excellent attention to detail and organisational skills- Good IT skills especially Microsoft Office and the ability to effectively use NFU Mutual systems- Good maths and problem solving skills- Able to manage own workload and able to work effectively under pressure- Great team working and ability to build effective relationships through positive behaviours, honesty and integrity.- Focus on continuous improvement, able to use own initiative - Demonstrate commitment to quality and compliance with procedures/regulations using due care, skill and diligence- Desire to be the best, openness to personal development, learning new skills - Own transport & full UK driving licence
Desirable:- Knowledge of insurance- Experience in regulated environment - Experience of oversight and audit - Knowledge of NFU Mutual products
Our commitment to you:
At NFU Mutual Ashford, Tenterden and Whitfield we are committed to the well-being, personal and professional development of our employees. We ensure full training and development is maintained including a 5-year plan and potential to complete CII qualifications. Benefits
• 26 days annual leave plus bank holidays• Birthday day off in addition to annual leave• Option to buy/sell 5 days holiday per year• Health Cash Plan• Death in Service• Pension• Free Parking at all our offices• Team lunch provided once a month• Team social events twice a year• Monthly 1-2-1s to support you• Bi-annual reviews• 5 year career development plan
Please apply in writing with CV and covering letter to: <PRESIDIO_ANONYMIZED_EMAIL_ADDRESS>
Closing date for all applications: 17th January 2024.
 
Please note you will be employed by an Agent of NFU Mutual and not NFU Mutual directly.",
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                <h1 class="c-black bold hero--text mb-medium">Training and Compliance (T&amp;C) Supervisor</h1>
									<p class="semi mt-none">Region: South East</p>
													<p class="semi mt-none">Location: Ashford</p>
																	<p class="semi mt-none">Job reference: ANEE01214</p>
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					<p class="c-white h3">Closing date: 17th January 2024</p>
					
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				<h2 class="mb-small mt-medium">The Role</h2><div class="jobtext"><p><strong>Training and Compliance (T&amp;C) Supervisor</strong></p><br>
<p><strong>Competitive Salary (dependant on experience) </strong><br><strong>Full Time position </strong><br><strong>Permanent Contract</strong><br><strong>Location: Ashford (Must be able to attend both Tenterden and Whitfield offices regularly)</strong></p><br>
<p><strong>Introduction to NFU Mutual</strong><br>NFU Mutual offers a wide range of products and services, including general insurance, life, pensions and investments and has been providing quality insurance for its customers, for over 110 years.  We carefully balance delivering excellent service to our customers whilst ensuring the business is run effectively.  As a mutual, supporting our customers and paying their claims comes first.  We are a top ten UK insurance company and the UK’s largest rural insurer, with an agency network of over 250 local offices. <br> <br><strong>About the Agency</strong> <br>As a local agency of NFU Mutual we deliver a first-class service, and sell their product range across our region, to customers old and new, who are at the core of everything we do. We are a business where honesty, integrity, and trust are at the heart of our values. We champion the personal approach to customer service that NFU Mutual are famous for. </p><br>
<p>An exciting opportunity has now arisen within the Ashford, Tenterden and Whitfield Agency.</p><br>
<p><strong>About the role:</strong></p><br>
<p>To support the delivery of the Agency’s strategy by providing effective T&amp;C oversight to the team, providing highly effective coaching and feedback on compliance and soft skills areas to ensure good customer outcomes. <br>- Acquire and maintain knowledge of NFU Mutual products and systems, NFU Mutual product licences and T&amp;C Supervision licences as appropriate.</p><br>
<p>- Conduct T&amp;C checks and reviews in accordance with regulatory requirements, NFU Mutual and Agency policies and procedures.</p><br>
<p>- Provide feedback and coaching in a constructive way to the team member, recording actions and following up as required.</p><br>
<p>- Provide reports on T&amp;C checks and reviews as required, ensuring any breaches are reported to the T&amp;C Performance Supervisor/Senior Partner immediately.</p><br>
<p>- Prepare and deliver one-to-one and group training materials on key compliance and regulatory subjects.</p><br>
<p>- Contributing to investigations of any breaches as required, implementing any post investigation actions and amendments to processes.</p><br>
<p>- Liaising with the T&amp;C Performance Supervisor on relevant process changes and effectively communicating changes with the team as appropriate.</p><br>
<p>- Support the partners and leadership team in the preparation for and attendance of the annual AR Review.</p><br>
<p>- Always demonstrate high values of trust and integrity, acting as a positive role model in line with the values and ethos of the Agency.</p><br>
<p>- Build and maintain effective working relationships within the Agency team and all relevant key contacts and teams within NFU Mutual.</p><br>
<p>- Ensure all duties are carried out in a way which complies with relevant external legislation and regulation, NFU Mutual compliance and other procedures and local Agency policies and processes.</p></div><h2 class="mb-small mt-medium">About you</h2><div class="jobtext"><p><strong>Essential:</strong><br>- Effective and professional verbal and written communication skills <br>- Excellent attention to detail and organisational skills<br>- Good IT skills especially Microsoft Office and the ability to effectively use NFU Mutual systems<br>- Good maths and problem solving skills<br>- Able to manage own workload and able to work effectively under pressure<br>- Great team working and ability to build effective relationships through positive behaviours, honesty and integrity.<br>- Focus on continuous improvement, able to use own initiative <br>- Demonstrate commitment to quality and compliance with procedures/regulations using due care, skill and diligence<br>- Desire to be the best, openness to personal development, learning new skills <br>- Own transport &amp; full UK driving licence</p><br>
<p><strong>Desirable:</strong><br>- Knowledge of insurance<br>- Experience in regulated environment <br>- Experience of oversight and audit <br>- Knowledge of NFU Mutual products</p><br>
<p><strong>Our commitment to you:</strong></p><br>
<p>At NFU Mutual Ashford, Tenterden and Whitfield we are committed to the well-being, personal and professional development of our employees. We ensure full training and development is maintained including a 5-year plan and potential to complete CII qualifications.<br> <br><strong>Benefits</strong></p><br>
<p>• 26 days annual leave plus bank holidays<br>• Birthday day off in addition to annual leave<br>• Option to buy/sell 5 days holiday per year<br>• Health Cash Plan<br>• Death in Service<br>• Pension<br>• Free Parking at all our offices<br>• Team lunch provided once a month<br>• Team social events twice a year<br>• Monthly 1-2-1s to support you<br>• Bi-annual reviews<br>• 5 year career development plan</p><br>
<p>Please apply in writing with CV and covering letter to: <PRESIDIO_ANONYMIZED_EMAIL_ADDRESS></p><br>
<p><strong>Closing date for all applications:&nbsp;</strong>17th&nbsp;January 2024.</p><br>
<p>&nbsp;</p><br>
<p><strong>Please note you will be employed by an Agent of NFU Mutual and not NFU Mutual directly.</strong></p></div>				 
				
				
				
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<p>Bring these qualities and you’ll be supported with a full range of training and development opportunities so you can build the career you want. These include the chance to gain an apprenticeship, as well as support to study for professional qualifications and full training in all aspects of the insurance industry.</p>
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