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Candidate
 years of experience as an Account Manager in the digital marketing industry with a strong focus on the
Google Marketing Platform on a global scope.
I am skilled in identifying and reducing risks, providing innovative solutions, implementing of Display &
Dynamic campaigns, optimization, campaign setup, HTML Ads design through Google Web Designer
application. Strong experience in orientation and strategy for advertising campaigns with Campaign
Manager 360, DV360, Google Studio, and Google Ads. I am certified in all of these platforms.
Primary point of contact for consultative technical support and strategic relationship management for top
online agencies and advertisers. From small businesses to multinational corporations.
I am fluent in English and Spanish as a native Spanish citizen.
Professional Experience
03/2023 – present
Lisbon, Portugal
DV360 Technical Support Specialist,
Google Marketing platorm (Via Teleperformance)
•Act as point of contact to provide consultative technical support and strategic
relationship management to top online agencies and advertisers.
•Drive customer communications and technical issue resolution, resulting in the
highest level of customer satisfaction.
•Assist top advertisers in gathering and sharing data and analyze advertiser
campaign metrics to help with optimizing campaign.
•Proven Experienced with programmatic media buying tool such as Google Ads
and DV360.
•Supporting Google's success, Sales, Advertisers, Agencies & Partners.
•Managing business & customer inquiries related with Display & Video 360,
Campaign Manager 360 and Studio.
•Additional tools for Campaigns troubleshooting: Campaign Manager 360, Studio,
YouTube & Google Ads.
•Programming languages: HTML, CSS, JavaScript
05/2022 – 03/2023
Lisbon, Portugal
Subject Matter Expert (SME) Google Studio,
Google Marketing Platform (Via Teleperformance)
Promoted SME: Recognized expert on a Google Studio platform.
As a Subject Matter Expert (SME) for the Google Studio platform, I am an authority
in my field with a deep understanding of the platform. With a focus on coaching,
training, and overseeing team activities, I provide expertise to fill knowledge gaps
and ensure project success. Additionally, I am skilled in reporting to the director of
the Project (ACM), making me a valuable asset in any organization.
Cristina Lillo
Digital Account Manager
Lilloescudero@gmail.com +351 910 470 927 Lisbon, PT Spanish citizen
https://www.linkedin.com/in/cristina-lillo-escudero-/ 26/02/1991
03/2020 – 03/2023
Lisbon, Portugal
Account Executive/ Technical Expert (Google Studio),
Google Marketing Platform (Via Teleperformance)
•Expertise in utilizing Ads Creative Studio, a creative management platform, for
building ads, managing creative assets, and collaborating with media teams
•Serve as a go-to person for technical aspects of Google Studio, ensuring smooth
operation and troubleshooting issues
•Stay up to date with the latest features and best practices of Google Studio,
acting as a subject matter expert
•Collaborate closely with creative teams to provide expert advice on leveraging
Google Studio for optimal ad creation and asset management
•Assist in training and onboarding new team members on Google Studio
•Work with vendors and third-party teams to maximize the potential of Google
Studio integration
•Stay informed on industry trends to identify opportunities for process
improvement
09/2019 – 03/2020
Lisbon, Portugal
Customer Service specialist, ZALANDO (Via Teleperformance)
09/2019 – 03/2020
Prague,
Czech Republic
Community Manager (Digital Marketing and Social Media), ICON hotel
•Specializes in digital marketing and social media, responsible for building and
nurturing online communities.
•Strategize and create engaging content, actively engage with community
members, monitor online platforms, manage brand reputation, analyze metrics,
and collaborate with cross-functional teams.
•Deep understanding of social media platforms and strong communication skills
•Enhance brand reputation and foster brand loyalty.
Education
2018 – 2019
Madrid, Spain
Universidad Nacional de Educación a Distancia,
Universidad Nacional de Educación a Distancia - U.N.E.D.
Social Media Advertising, Marketing. Activities and societies: Advertising
campaigns on LinkedIn, Facebook, Twitter and Instagram
2018 – 2018
Madrid, Spain
Aula CM - Escuela de Comunicación y Marketing
Community Manager, Marketing
Languages
Spanish (Native) English (C1) French (B1)
Interests
Sport (Climbing, Basket, Running, etc) Published writer ( poet cycle) Digital Tech

job description:
Ready to lead, disrupt and reinvent the sleep industry?

We are Emma – The Sleep Company. Created in 2013, we are now the world's largest D2C sleep brand, available in over 30 countries and recommended by many consumer associations in EMEA, APAC, and the Americas. We're pushing the boundaries of technology to transform the world of sleep and we want your help to pull it off.
  
We're a highly ambitious, hard-working team that pushes you to produce your best work yet. We focus on how we approach problems, we chase growth, and set ambitious goals. Want your ideas to have an impact and your career to grow? Then Emma is the right place for you.
What you'll do:
You will be part of our Spanish Marketing Team and be responsible for both the strategic and operational management of our offline marketing channels 
You will have direct revenue responsibility as you will be responsible for the performance of some of our most important marketing channels 
You will generate insights by developing a close and deep understanding of our marketing channels, customers, key markets and players, thus help us understand the customer journey and improve our marketing efficiency
You will perform A/B tests, create ad-hoc analyses and reports trough which you identify growth potentials, optimizations and risks 
Based on your findings, you will define actions and implement them 
You will work on further development and implementation of marketing automation measures 
You will develop and create new strategies, processes and campaigns that help the markets grow 
You rely on internal and external expert knowledge and develop into an expert in your field 
Who we're looking for:
You are fluent in English and Spanish
You have a Bachelor’s or Master's degree in a relevant subject such as Marketing, Business, Entrepreneurship, etc.
Ideally, you have experience in marketing, strategic marketing, business development (start-up exposure is a plus)
You have demonstrated that you are a self-starter and resourceful in reaching ambitious targets
You are analytically strong and can draw meaningful insights when looking at data
You are hypothesis-driven and able to articulate logical hypothesis in the absence of data
You are a creative thinker, who can come up with simple, effective out-of-the box ideas
You are not afraid of moving fast, taking bold decisions, and setting the direction for a team