summerise, answer in one sentence


Task:
In the recent time, I had to work with a supported person who needed support with motivation towards financial independence. The task at hand was to motivate him to buy a mobile phone and access his online banking for his food take aways and other shopping needs.
Background:
The individual, I was discussing here has a history of substance abuse, financial vulnerability, and negative symptoms of schizophrenia. He was being supported with his financial management by staff. He is a fan of takeaways and previously used to order food through a phone call but in the recent times, he had to order food online which became an issue as he did not have a mobile phone on him. According to his Psychiatrist, the negative symptoms of schizophrenia makes him unmotivated towards general things in life like daily activities, and personal hygiene. He was disengaging with staff when prompted to do any activities. He had to take help from staff with phone calls to his family. Staff were trying to encourage him to get a mobile to become more independent, but he declined all the time.
Action:
During one of his supports, I started a conversation about the reasons for not buying a mobile or accessing internet. He said that he doesn’t care about these things, and he shouldn’t be bothered. He also mentioned that he doesn't know how to use a smart phone and was not interested in learning new stuff now.31.P13 35.P16  I assured him that, staff will be with him whenever he needs support with his mobile and started explaining the benefits of having his personal mobile. I made him understand that, take away orders become easier as he can access it by himself rather than relying on staff or on phone calls that have a high possibility of declining.31.P15  I also mentioned to him that, he need not come to the staff office requesting for office phone to talk to his mum. He could maintain his privacy regarding his family and friends. He agreed with me but decided to think about it for few days and then would take a decision.31.P22 31.P25 
After a day, I printed out few mobile phones with specifications in the price range he mentioned and asked him to pick one whenever he feels like it.31.P23  During his next support he mentioned to staff about the mobile he wants to buy.31.P24  I supported him with finding the store where he could get the phone he wanted and purchased it with him. I helped him set up the apps on his phone for takeaways and online banking.31.K2 32.K2 33.K2 35.K2 
Result:
He started using his mobile and mentioned to staff that he was happy about it. Staff supports him to understand the usage of the mobile. During a recent support visit, he mentioned that he was learning how to use the phone and was happy about being independent. Staff help him time to time whenever he needs support with his mobile like saving phone numbers, accessing music videos, etc. 31.K12 35.K12 He was in contact with his mum and friends on his own rather than depending on office phone. By the end of it, I can say that he was more independent with his online financial management than before and was also happy about being independent.31.K14 35.K14 
Reflections:
I believe that, with this task I took enough time to understand the individual needs and his preferences. Other staff members supported me in this by encouraging him in similar ways during his support visits with them. I would not carry out these activities differently with this individual because this was a productive result for his mental health. I would consider this a right move forward towards recovery.

Health and social care standards- : I am fully involved in all decisions about my care
and support.
2.12 - If I am unable to make my own decisions at any time, the views of those who know my wishes, such as my carer, independent advocate, formal or informal representative, are sought and taken into account.

The supported person was unsure of going forward to buy himself a mobile because of different reasons like not able to understand the working of latest smart phones, doesn’t like to be bothered with new learning, and do not want to spend extra money. According to the health and social care standard 2.12, I explained him the need of the mobile and made him understand the issues he was facing because of not having his personal phone and a phone number. In the beginning he was reluctant but slowly understood the importance and agreed to take the suggestion.31.K6 32.K6 35.K6 

Penumbra policy
SECTION 2.1: RIGHTS & SAFEGUARDS / POLICY NO: 2.1.6 -Personal Relationships
Penumbra staff will abide by the following Health and Social Care Standards when supporting people to initiate and maintain personal relationships:
• 2.18 - I am supported to manage my relationships with my family, friends or partner in a way that suits my wellbeing.
• 2.19 - I am encouraged and supported to make friendships, including with people my own age.
The supported person was not able to keep in touch with his friends and family because of not having his personal phone. He used to request service phone from the office to talk with his mum when there was an emergency. I encouraged him to get his own mobile phone to keep in touch with his family and friends. After buying the phone, I supported him with making him understand the working of the phone to save the phone numbers of friends and family. Through this I abided to the penumbra policy 'Personal Relationships' (Section 2.1/policy no.2.1.6)

SSSC codes of practice
As a worker I will
• 2.4
• Be reliable and dependable.
According to the SSSC codes of practice no. 2.4, I supported the person with his learning of new smartphone technology. I assured him that I would make him aware of the usage as he was not sure previously about how he could cope up with using a smartphone. I believe that I abided to the SSSC codes of practice no. 2.4 that ‘As a worker I will Be reliable and dependable’.

Human rights
• Article 8- Human Rights Act 1998: Respect for your private and family life, home and correspondence
 In the present scenario, I promoted the human rights article 8, where respecting his wishes to be in contact with his family and friends and there by improving his lifestyle. The supported person always wanted to be in contact with family but could not because of not having a personal phone. I encouraged him to buy a phone so that he can improve his personal relationships.