write my new optimized and convincing resume: KUNWAR HARSH VARDHAN SENGAR
 
Worcester, United Kingdom WR2 5DE | <PRESIDIO_ANONYMIZED_PHONE_NUMBER> | <PRESIDIO_ANONYMIZED_EMAIL_ADDRESS>
Professional Summary
A goal-driven and dynamic MSc Project Management student at the University of Worcester, adept in project management and customer interaction. Displaying versatility and initiative as an IT professional, I possess excellent communication skills and thrive in collaborative work environments. Currently seeking an opportunity in the IT sector to apply and enhance my skills in delivering tangible outcomes.
Experience
Welfare Manager and Center Administrator (Contract) 	07/2023 to Current
MLA WORLD

•	Successfully managed the whole administrative side of the center, including room allocation, room checks, cash management, and meal numbers for 900+ customers.
•	Managed up to 25 members of staff.
•	Successfully coordinated and organized various events and activities for clients at the center, ensuring that all their specific needs and preferences were met.
•	Established and maintained relationships with different suppliers, including coach companies and London attractions, to ensure the seamless delivery of products and services to clients.
•	Assisted the Activity Manager with booking and confirming extra excursions.
•	Developed and maintained a positive business relationship with the college/university.
•	Ensured group leader and student needs were met through effective communication and coordination.
•	Provided support and guidance to direct reports and subordinates when needed.
•	Maintained regular communication with the COO and Head Office for updates and reporting.
•	Fostered open lines of communication with Group Leaders to address any concerns or issues.
•	Assisted MLA Center Directors at other centers as necessary.
•	Collaborated with vendors to enforce strict student welfare and safety measures.
•	Maintained the Master Center Excel file for housing, dining, and facilities usage.
•	Collected and cataloged receipts for staff purchases.
•	Managed Center petty cash and participated in weekly audits.
•	Managed distribution and reconciliation of staff meal cards.
Student Receptionist (Part-time) 	09/2022 to 07/2023 
University of Worcester                                                                                Worcester, United Kingdom 

•	Provided administrative support and represented the university as a first point of contact for both internal and external visitors and successfully resolving queries.
•	Provided information about available services and organised room bookings.
•	Assisted in the management of both external and internal communications using various technological tools and other resources.	
Supply Chain Coordinator (Part-time) 	 02/2022 to 09/2022 
Vandemoortele 	 Worcester, United Kingdom 
•	Demonstrated agility in managing processes from item receipt to raw material preparation while adhering to HACCP policies and KPI targets.
•	Directed planning and procurement of raw materials, scheduled production jobs, and coordinated logistics.
Retail Associate (Part-time) 	 07/2022 to 08/2022 
Commonwealth Games 	 Birmingham, United Kingdom 
•	Successfully delivered retail associate duties for the 2022 Birmingham Commonwealth Games.
•	Monitored overall progress of retail staff tasks using project management tools such as MS Project, Excel, and Kanban Boards.
•	Liaised with managers before shifts to determine daily tasks and priorities.
Senior IT Executive (Full- time) 	 12/2019 to 01/2021 
HDFC ERGO GIC 	 Noida, India 
•	Planned, scheduled, and executed software development lifecycle activities.
•	Created business requirement documents, developed products, wrote SQL queries; and reported results to the business team, tested, and deployed.
•	Monitored development progress and suggested remedial actions for challenges between team members as well as external stakeholders. 
•	Experienced in participating in project teams comprised of software engineers, developers, project managers, and system administrators.
•	Leveraged Agile/Scrum methodologies to guide and manage projects toward successful completion.
Event Project Manager 	 07/2018 to 12/2019 
Starfame Productions Pvt Ltd                                                                                           Lucknow, India

•	Applied project management concepts and scrum master tools toward organizing small or large-scale events.
•	Delivered the best results within the given budget and provided participants with a platform for growth and prosperity. 	 
Core Qualifications
•	Business operations understanding
•	Scheduling
•	Proactive problem-solving
•	Data Analysis	•	KPI monitoring
•	Leadership
•	Project management
•	IT strategy
Education

Master of Science: Project Management 	2022- 2023 
University of Worcester 	 Worcester, WOR 
Bachelor of Technology: Information Technology 	 2014- 2018 
SRM University 	 Delhi NCR 
CGPA- 7.82
A-Levels	 2013- 2014 
Central Academy Senior Secondary School 	 Lucknow, India 
68.4%
GCSE’s – (or 'O' Levels)	 2011- 2012 
Central Academy Senior Secondary School
CGPA- 8.6
Languages
Hindi, English