Correct this: Students who apply for reimbursement for reasons such as leave or exit from school shall comply with the following procedures:

1.Parents shall apply in advance, complete the refund application form and submit it to the kindergarten admission office (<PRESIDIO_ANONYMIZED_EMAIL_ADDRESS>).

2.The kindergarten shall make a decision on agreement to the refund ,which within 5 working days following the date of receipt of the application for refund form, but if the kindergarten considers that the applicant needs to supplement the supplied materials after receiving the application, the kindergarten shall notify the applicants within 2 working days after receipt the application and within 5 business days after the collection of the materials to make the decision whether to consent to refund.

2.1 The kindergarten agreed to refund will differentiate the amount of the refund approved in different circumstances, and the return document will come into force after the signature of the applicant, and will be returned to the bank account specified by the claimant within 10 working days after the date of entry into force.

2.2  Kindergarten will reply and explain to the applicant in writing or by e-mail if the refund application is not accepted

REFUND 
3. Holidays and Refunds
Student leave requests must be submitted in writing in advance via the Cloudshools system:
a.Students’s attendance rate is less than 4 days  (including 4 days) in a month, 80% of the payment of the tuition fee is refunded;
b. Students’s attendance rate is more than 4 days in a month but less than half of the month will be refunded 50% of the maintenance tuition fee.
c. Students’s attendance rate is more than half of the day in a month do not reimburse the tuition fee paid.
The refund of meals during the holiday is calculated according to the following formula:
* Refundable meal fee = leave days X 50 RMB/day

3.2 Due to circumstances, such as epidemics within the community, the government department requires the shutdown of the school, or individual cases of infectious diseases in the campus, in accordance with the instructions of the Department of Education and the relevant departments of health to require the class stop or the school stop, the holidays will be used for supplementary classes.

3.3 Except the reason of the relevant government departments to announce the all kindergartens need to be suspended or the formal shutdown, othervise ,all other case belongs to leave application refund such as : the parents ask for leave for own reasons or not to return to the kindergartens for no reason. 

4.WITHDRAW 
4.1   .Students proposing to withdraw from school must submit a written application to the kindergarten admissions office.
4.2  . Students apply for withdrawal before school start, we will deduct 8% of the tuition fee for one semester, and all costs will be reimbursed.
4.3   .Students apply for withdrawal after school started, after deducting the incurred costs (school fees calculated based on the number of days of return to school, meal fees), the balance is fully refunded.

5. If the application is re-entered after leaving school, the application and admissions payment shall be processed as new students.
6.Admissions fees are not refundable  
7.School bus fees are not refundable  

I already has read this policy in detail and agree.