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for%20having%20caused%20the%20problem%20to%20begin%20with.%20Sometimes%20that%20fact%20that%20the%20problem%20was%20caused%20by%20the%20project%20manager%20makes%20it%20difficult%20to%20address%20the%20problem%20openly%20and%20in%20a%20timely%20manner.%20If%20this%20happens%20to%20you,%20use%20the%20following%20steps%20to%20deal%20with%20it%20effectively.%0A1.%20Own%20the%20problem.%20You%20must%20first%20recognize%20the%20problem%20and%20own-up%20to%20the%20fact%20that%20you%20caused%20it.%20If%20you%20cause%20the%20problem%20but%20try%20to%20blame%20it%20on%20others,%20you%20will%20probably%20find%20that%20resolving%20the%20problem%20is%20much%20more%20painful%20for%20you.%20If%20you%20caused%20the%20problem,%20or%20if%20you%20were%20partially%20at%20fault,%20be%20mature%20and%20honest%20enough%20to%20own%20it.%0A2.%20Communicate%20openly.%20You%20may%20be%20surprised%20how%20liberating%20it%20can%20be%20to%20just%20come%20right%20out%20and%20say%20that%20you%20blew%20it!%20If%20you%20own%20and%20communicate%20that%20you%20made%20a%20mistake,%20others%20will%20no%20longer%20feel%20the%20need%20to%20play%20the%20%E2%80%9Cblame%20game%E2%80%9D%E2%80%93you%20have%20already%20admitted%20it!%20Your%20team%20can%20move%20quickly%20into%20resolving%20the%20problem%20instead.%0A3.%20Resolve%20the%20problem%20coolly%20and%20calmly.%20You%20have%20the%20personally-painful%20part%20out%20of%20the%20way.%20Now%20look%20for%20alternatives%20and%20resolve%20the%20problem%20using%20your%20normal%20issues%20management%20techniques.%20Don%E2%80%99t%20get%20caught%20up%20in%20the%20personal%20pain%20by%20acting%20defensive%20or%20by%20looking%20for%20ways%20that%20you%20can%20save%20face.%20Given%20the%20mistake%20made,%20look%20for%20the%20best%20resolution%20for%20your%20project.%0A4.%20Learn%20from%20the%20mistake.%20Generally%20each%20mistake%20you%20make%20can%20be%20turned%20into%20a%20learning%20experience.%20You%20can%20put%20better%20processes%20in%20place%20if%20that%20is%20appropriate.%20You%20can%20also%20take%20a%20personal%20key-learning%20and%20change%20your%20management%20processes%20(maybe%20even%20slightly)%20so%20that%20this%20type%20of%20problem%20does%20not%20occur%20again.%20%20%0AIt%20is%20common%20for%20managers%20to%20state%20that%20the%20only%20positive%20to%20come%20out%20of%20a%20bad%20experience%20is%20that%20they%20learn%20not%20to%20do%20it%20again.%20It%20would%20be%20great%20if%20there%20were%20better%20places%20to%20learn%20than%20the%20%E2%80%9Cschool%20of%20hard%20knocks.%E2%80%9D%20However,%20as%20stated%20earlier,%20none%20of%20us%20are%20perfect%20either.%20When%20you%20make%20a%20major%20mistake,%20own%20up%20to%20it%20and%20communicate%20quickly.%20Then%20figure%20out%20how%20to%20overcome%20the%20problem%20and%20make%20personal%20adjustments%20so%20that%20the%20problem%20never%20occurs%20again.%0ARole%20%20%0AManage%20Issues%20(Small%20Projects)%20%20%0A1%20%20%0AProject%20Manager,%20Team%20Member%20%20%0AIdentify%20the%20problem%20%20%0AProblems%20can%20be%20surfaced%20by%20anyone%20on%20the%20project%20team.%20They%20should%20be%20sent%20in%20writing%20to%20the%20project%20manager%20by%20paper,%20email,%20etc.%20No%20formal%20form%20is%20needed.%20%20%0A2%20%20%0AProject%20Manager%20%20%0ADetermine%20if%20the%20problem%20is%20really%20an%20issue%20%20%0AThe%20project%20manager%20determines%20whether%20the%20problem%20can%20be%20resolved%20or%20whether%20it%20should%20be%20classified%20as%20an%20issue.%20%20%0A3%20%20%0AProject%20Manager%20%20%0AAnalyze%20the%20issue%20and%20prepare%20alternatives%20for%20resolution%20%20%0AThe%20project%20manager%20prepares%20a%20plan%20for%20resolving%20the%20issue%20and%20determines%20options%20if%20multiple%20courses%20of%20action%20are%20present.%20The%20impact%20to%20the%20project%20schedule%20and%20budget%20should%20be%20identified.%20%20%0A4%20%20%0AProject%20Manager,%20Stakeholders%20%20%0AGain%20agreement%20on%20resolution%20%20%0AThe%20project%20manager%20takes%20the%20analysis,%20impact%20and%20alternatives%20to%20the%20people%20that%20need%20to%20make%20the%20decision%20for%20discussion%20and%20resolution.%20The%20project%20manager%20may%20want%20to%20make%20a%20recommendation%20from%20among%20the%20alternatives%20as%20well.%20%20%0A5%20%20%0AProject%20Manager%20%20%0AAdd%20action%20plan%20to%20the%20schedule%20%20%0AOnce%20a%20resolution%20is%20agreed%20to,%20the%20appropriate%20corrective%20activities%20are%20added%20to%20the%20schedule%20to%20ensure%20the%20issue%20is%20resolved.%20%20%0A6%20%20%0AProject%20Manager%20%20%0ADocument%20issue%20in%20your%20Status%20Report%20%20%0AThe%20issue,%20current%20status%20and%20resolution%20are%20documented%20in%20the%20project%20Status%20Reports%20that%20are%20developed%20during%20this%20timeframe.%0A%0A4.1.2%20Manage%20Issues%20/%20Medium%20Projects%20%20%0A(4.1.2.P1)%0A%23%23%23