Orders
Where can I check the status of my order?
Once you place an order, you will receive an order confirmation SMS or email. It will take us 2-3 business days to process and ship your order. Once your order is shipped, you will receive a shipping confirmation with a tracking number.
You can also check the status of your order through your account login.

Shipping
How do I qualify for free shipping?
All orders over $50 USD qualify for free domestic US shipping.

Where does Youthforia ship to?

We currently ship to all 50 U.S. States and the following international locations: Australia, Austria, Belgium, Canada, Denmark, Finland, France, Germany, Hong Kong SAR, Iceland, Ireland, Italy, Netherlands, New Zealand, Norway, Qatar, Singapore, Spain, Sweden, Switzerland, Taiwan, Thailand, U.S. Outlying Islands, and United Arab Emirates. Please sign up for our emails in order to be notified when additional international locations become available!

If you're in the UK or EU, you can find us at Beauty Bay.

Where do you ship from?
We ship our orders from California, USA.

How long does it take for my order to be processed?
It takes us 2-3 business days to process and ship your order. Once your order is shipped, you will receive a confirmation email. Depending on where you live, shipping can take 5-14 days for you to receive your order. Delays may occur due to extreme weather.


What shipping methods does Youthforia offer?
Youthforia offers domestic ground shipping. Orders over $50 USD qualify for free domestic ground shipping.


Does Youthforia charge domestic sales tax?
Yes, domestic sales tax will be applied to your order.


Returns, Incorrect Shipments
What is your return policy?
For US orders: Returns and exchanges are accepted within 14 days of purchase. We are unable to accept returns or exchanges on kits, sets, merch, final sale items, or to refund shipping charges.

For US orders of our Date Night Skin Tint Serum Foundation: We offer a 100% Shade Match Guarantee. If you don’t feel the shade you purchased is the right fit, simply reach out to <PRESIDIO_ANONYMIZED_EMAIL_ADDRESS> within 14 days of your purchase.

Our team will happily work with you to find the right match and assist you with a free exchange or return.

To initiate your return, please email <PRESIDIO_ANONYMIZED_EMAIL_ADDRESS>. You are responsible to pay postage for your return.

Can I cancel or change my order?
Youthforia cannot alter an order once it has been placed. This includes adding or removing any items in the order, or changing the shipping method. If you need to update your address or cancel an order, email <PRESIDIO_ANONYMIZED_EMAIL_ADDRESS> with your Order Number. Our customer service team will do their best to stop the order, however, this is not guaranteed.

I received damaged or incorrect items.
Please email us at <PRESIDIO_ANONYMIZED_EMAIL_ADDRESS> with your order number in the subject line and a picture of the incorrect or damaged items and we will send you the correct products asap!

Product Questions
Where are Youthforia’s products made?
Our products are manufactured in South Korea.

When do Youthforia’s products expire?
After opening the product, you have six months to use the product. Please make sure the products are stored properly - properly sealed, out of high heat and direct sunlight - especially for BYO Blush.

Is Youthforia cruelty free?
Yes, all of Youthforia’s current products are cruelty free and we plan to remain this way.

Where do I go to find out what is the best product for me?
Please read our product descriptions on our product pages and read our customer’s reviews. If you have any questions, feel free to DM us on instagram or email us at <PRESIDIO_ANONYMIZED_EMAIL_ADDRESS>.

What skin types is Youthforia suitable for?
Youthforia is suitable for all skin types from Normal, Dry, Combination, Sensitive Skin, Acne-Prone and Mature Skin. But we understand that everyone’s skin is different and we encourage you to patch test everytime you introduce a new skincare or cosmetic product into your routine. To patch test, apply a small amount of product on your neck or lower jaw. If any redness, irritation or swelling occurs, please stop using the product and contact your physician if any serious complications occur. If you have any questions, please email <PRESIDIO_ANONYMIZED_EMAIL_ADDRESS>.



BYO Blush FAQ
How do I use BYO Blush?
Apply directly on a clean Blush Brush, then apply on cheeks and blend. Apply more for buildable color.

Can I use BYO Blush on top of foundation?
Yes, you can! We recommend trying to keep the applicator as clean as possible if you do this - to prevent the foundation from going on to the applicator and then back into the container (this can make BYO Blush look muddy - still safe to use and won't change the function but we like our BYO Blush looking cute in the container!). One way to keep the BYO Blush applicator clean is to apply it directly to the bristles of a Blush Brush and then apply the Brush directly on your face.

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