Assistant: 
User: User: Given an HTML page, classify it by group name and page type from the list below, and return the group name and page type separated by commas.

**Groups and Pages:**

1. **Landing and Information Pages**
   - Pages: Home Page, About Us Page, Services Page, Team Page, Privacy Policy Page, Terms and Conditions Page

2. **Content & Blog Pages**
   - Pages: Blog Listing Page, Blog Post Page, Media Gallery Page, Case Study Page, Portfolio Page, Portfolio Detail Page

3. **Contact & Interaction Pages**
   - Pages: Contact Page, Support Page, Feedback or Survey Page, Testimonials Submission Page, Volunteer Page

4. **E-commerce Pages**
   - Pages: Product Listing Page, Product Detail Page, Shopping Cart Page, Checkout Page, Order Confirmation Page

5. **Search & Navigation Pages**
   - Pages: Search Results Page, Sitemap Page, 404 Error Page

6. **User Account & Authentication Pages**
   - Pages: Registration Page, Login Page, User Profile Page, Subscription Page

7. **Job & Career Pages**
   - Pages: Job Listings Page, Job Posting Detail Page

8. **Event & Announcement Pages**
   - Pages: Events Page, Event Detail Page, Press Release Page

9. **Support & Resource Pages**
   - Pages: Knowledge Base Page, Resource Library Page, API Documentation Page

10. **Specialized Pages**
    - Pages: Donation Page, Membership Page, Leaderboard Page, Partner Page, Affiliate Page, Interactive Tool Page

**Your response should be in the format:**
`Group Name, Page Type`, no other formats or text!!!

<!DOCTYPE html>
<html lang="en"><head>
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<title>Search agency jobs :: NFU Mutual Agency Careers</title>

<meta http-equiv="content-type" content="text/html; charset=UTF-8">
<meta name="generator" content="concrete5 - 8.5.2">
<meta name="theme-color" content="rgb(254, 202, 48)">
<link rel="shortcut icon" href="https://agencycareers.nfumutual.co.uk/application/files/4815/8825/8951/icon.png" type="image/x-icon">
<link rel="icon" href="https://agencycareers.nfumutual.co.uk/application/files/4815/8825/8951/icon.png" type="image/x-icon">
<link rel="canonical" href="https://agencycareers.nfumutual.co.uk/search-jobs?region=Wales">
<script type="text/javascript" async="" src="https://www.googletagmanager.com/gtag/js?id=G-PQEQ18D0QM&amp;cx=c&amp;_slc=1"></script><script type="text/javascript" async="" src="https://www.google-analytics.com/analytics.js"></script><script type="text/javascript" async="" src="https://www.googletagmanager.com/gtag/js?id=G-7FQPZDM5LN&amp;l=dataLayer&amp;cx=c"></script><script async="" src="https://www.googletagmanager.com/gtm.js?id=GTM-W5R657R"></script><script type="text/javascript">
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    var CCM_IMAGE_PATH = "/concrete/images";
    var CCM_TOOLS_PATH = "/index.php/tools/required";
    var CCM_APPLICATION_URL = "https://agencycareers.nfumutual.co.uk";
    var CCM_REL = "";
    var CCM_ACTIVE_LOCALE = "en_GB";
</script>

<script type="text/javascript" src="/concrete/js/jquery.js?ccm_nocache=c2f810f838c393a212b03734e81cad1b159e6ccc"></script>
<link href="/concrete/css/jquery-magnific-popup.css?ccm_nocache=c2f810f838c393a212b03734e81cad1b159e6ccc" rel="stylesheet" type="text/css" media="all">
<link href="/concrete/blocks/page_list/view.css?ccm_nocache=c2f810f838c393a212b03734e81cad1b159e6ccc" rel="stylesheet" type="text/css" media="all">
    <meta http-equiv="X-UA-Compatible" content="IE=edge">
    <meta name="viewport" content="width=device-width, initial-scale=1.0">
	<link rel="canonical" href="https://agencycareers.nfumutual.co.uk/search-jobs">
    <link rel="stylesheet" type="text/css" href="/application/themes/tla/css/bootstrap-modified.css">
    <link href="/application/files/cache/css/tla/main.css?ts=1705012357" rel="stylesheet" type="text/css" media="all">	<meta property="og:type" content="business.business">
    <meta property="og:title" content="Search agency jobs - NFU Mutual Agency Careers">
    <meta property="og:description" content="">
    <meta property="og:url" content="https://agencycareers.nfumutual.co.uk/search-jobs">
    <meta property="og:image" content="https://agencycareers.nfumutual.co.uk/application/themes/tla/images/og.jpg">
    <meta property="og:image:height" content="630">
    <meta property="og:image:width" content="1200">
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j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src=
'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f);
})(window,document,'script','dataLayer','GTM-W5R657R');</script>
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<div class="ccm-page page-type-page page-template-full">

<header id="top">
	<div class="header--top bg-white">
    	<div class="container pa-none">
			<div class="col-md-12">
					<span id="logo">
						

    <a href="https://agencycareers.nfumutual.co.uk/"><img src="/application/files/5516/1192/3908/nfum_agent_careers_logo_bbp_small_300_copy.png" alt="NFU Mutual Logo" width="616" height="44" class="ccm-image-block img-responsive bID-24"></a>
					</span>					
					<div class="mobile-nav">
						<div class="bar-top bar"></div>
						<div class="bar-mid bar"></div>
						<div class="bar-bot bar"></div>
					</div>
			</div>
		</div>
	</div>
	<div class="header--bottom bg-black">
    	<div class="container pa-none">
			<div class="col-md-12">
				<div id="nav">
					

    
<nav class="ccm-responsive-navigation original"><ul><li class="c-white upper"><a href="https://agencycareers.nfumutual.co.uk/nfu-mutual" target="_self" class="c-white upper">About NFU Mutual</a></li><li class="c-white upper"><a href="https://agencycareers.nfumutual.co.uk/inside-an-agency" target="_self" class="c-white upper">Inside an agency</a></li><li class="c-white upper nav-dropdown"><a href="#" target="_self" class="c-white upper nav-dropdown">The Agency Network<i class="fas fa-caret-down"></i></a><ul class="bg-light"><li class="c-white upper"><a href="https://agencycareers.nfumutual.co.uk/the-agency-network/east" target="_self" class="c-white upper">East</a></li><li class="c-white upper"><a href="https://agencycareers.nfumutual.co.uk/the-agency-network/midlands" target="_self" class="c-white upper">Midlands</a></li><li class="c-white upper"><a href="https://agencycareers.nfumutual.co.uk/the-agency-network/northern-ireland" target="_self" class="c-white upper">Northern Ireland</a></li><li class="c-white upper"><a href="https://agencycareers.nfumutual.co.uk/the-agency-network/north-east" target="_self" class="c-white upper">North East</a></li><li class="c-white upper"><a href="https://agencycareers.nfumutual.co.uk/the-agency-network/north-west" target="_self" class="c-white upper">North West</a></li><li class="c-white upper"><a href="https://agencycareers.nfumutual.co.uk/the-agency-network/scotland" target="_self" class="c-white upper">Scotland</a></li><li class="c-white upper"><a href="https://agencycareers.nfumutual.co.uk/the-agency-network/south-east" target="_self" class="c-white upper">South East</a></li><li class="c-white upper"><a href="https://agencycareers.nfumutual.co.uk/the-agency-network/south-west" target="_self" class="c-white upper">South West</a></li><li class="c-white upper"><a href="https://agencycareers.nfumutual.co.uk/the-agency-network/wales" target="_self" class="c-white upper">Wales</a></li></ul></li><li class="c-white upper nav-selected nav-path-selected"><a href="https://agencycareers.nfumutual.co.uk/search-jobs" target="_self" class="c-white upper nav-selected nav-path-selected">Search agency jobs</a></li></ul></nav><div class="ccm-responsive-menu-launch"><i></i></div>
				</div>
			</div>
		</div>
	</div>
</header>

<main>
    

    <section class="hero bg-yellow">
    <div class="container">
        <div class="row">
            <div class="col-md-12 mb-small">
                <h1 class="c-black">Search results</h1>
            </div>
        </div>
        <div class="row">
            <div class="col-md-6 mb-medium m-mb-none">
                <p class="c-black bold hero--text">Your first step to getting a new agency job</p>
            </div>
        </div>
    </div>
</section>


    

<div class="bg-grey jsearch">
	<div class="container pt-none pb-none">
		<form method="get" action="" class="mt-small mb-small flex flex--form flex--space-between flex--center flex--align-center">
			<div class="input-label">
				<p class="c-white mr-small m-mr-none m-mb-small">Search</p>
			</div>
			<div class="input-item mr-small m-mr-none m-mb-small">
				<select name="dept">
					<option value=""></option>
											<option value="Customer Services">Customer Services</option>
											<option value="Office Management">Office Management</option>
											<option value="Sales">Sales</option>
									</select>
			</div>
			<div class="input-label">
				<p class="c-white mr-small m-mr-none m-mb-small">jobs in</p>
			</div>
			<div class="input-item mr-small m-mr-none m-mb-small">
				<select name="region">
					<option value=""></option>
											<option value="East">East</option>
											<option value="Midlands">Midlands</option>
											<option value="North East">North East</option>
											<option value="North West">North West</option>
											<option value="Northern Ireland">Northern Ireland</option>
											<option value="Scotland">Scotland</option>
											<option value="South East">South East</option>
											<option value="South West">South West</option>
											<option value="Wales" selected="">Wales</option>
									</select>
			</div>
			<button class="button button--hover-black">Search</button>
		</form>
	</div>
</div>



	<div class="container job-search-results">
		<div class="row">
			<div class="col-md-12">
				<h2 class="centered mb-medium">Jobs in Wales</h2>
			</div>
			<div class="col-md-10 col-md-offset-1">
															<div class="pa-small bg-off mb-small flex flex--space-between flex--align-center flex--wrap">				
							<div class="">
								<p class="m-mb-small"><a class="nul ulh" href="/jobs/Customer-Service-and-Sales-Advisor-ANEE01229"><span class="semi">Customer Service and Sales Advisor</span>
								<br>
								Abergavenny								</a>
								</p> 
							</div>
							<div class="job-info">
								<a href="/jobs/Customer-Service-and-Sales-Advisor-ANEE01229" class="button">See more</a>
							</div>
						</div>
											<div class="pa-small bg-off mb-small flex flex--space-between flex--align-center flex--wrap">				
							<div class="">
								<p class="m-mb-small"><a class="nul ulh" href="/jobs/Customer-Service-Advisor-ANEE01216"><span class="semi">Customer Service Advisor</span>
								<br>
								Wrexham								</a>
								</p> 
							</div>
							<div class="job-info">
								<a href="/jobs/Customer-Service-Advisor-ANEE01216" class="button">See more</a>
							</div>
						</div>
											<div class="pa-small bg-off mb-small flex flex--space-between flex--align-center flex--wrap">				
							<div class="">
								<p class="m-mb-small"><a class="nul ulh" href="/jobs/Customer-Service-Advisor-ANEE01225"><span class="semi">Customer Service Advisor</span>
								<br>
								Llanrwst								</a>
								</p> 
							</div>
							<div class="job-info">
								<a href="/jobs/Customer-Service-Advisor-ANEE01225" class="button">See more</a>
							</div>
						</div>
											<div class="pa-small bg-off mb-small flex flex--space-between flex--align-center flex--wrap">				
							<div class="">
								<p class="m-mb-small"><a class="nul ulh" href="/jobs/Customer-Service-Sales-Adviser-ANEE01200"><span class="semi">Customer Service &amp; Sales Adviser</span>
								<br>
								Swansea								</a>
								</p> 
							</div>
							<div class="job-info">
								<a href="/jobs/Customer-Service-Sales-Adviser-ANEE01200" class="button">See more</a>
							</div>
						</div>
											<div class="pa-small bg-off mb-small flex flex--space-between flex--align-center flex--wrap">				
							<div class="">
								<p class="m-mb-small"><a class="nul ulh" href="/jobs/Customer-Service-and-Sales-Advisor-ANEE01199"><span class="semi">Customer Service and Sales Advisor</span>
								<br>
								Bridgend								</a>
								</p> 
							</div>
							<div class="job-info">
								<a href="/jobs/Customer-Service-and-Sales-Advisor-ANEE01199" class="button">See more</a>
							</div>
						</div>
											<div class="pa-small bg-off mb-small flex flex--space-between flex--align-center flex--wrap">				
							<div class="">
								<p class="m-mb-small"><a class="nul ulh" href="/jobs/Customer-Service-Advisor-ANEE01191"><span class="semi">Customer Service Advisor</span>
								<br>
								Shrewsbury								</a>
								</p> 
							</div>
							<div class="job-info">
								<a href="/jobs/Customer-Service-Advisor-ANEE01191" class="button">See more</a>
							</div>
						</div>
										
							</div>
		</div>

    </div><!-- end .ccm-block-page-list-wrapper -->
	
	



    

    <section class="button-links bg-light">
    <div class="container">
        <div class="row">
                            <div class="col-sm-12 flex flex--space-evenly flex--3 flex--wrap">   
                                            <a class="button button--black ml-none m-mb-small" href="https://agencycareers.nfumutual.co.uk/nfu-mutual">About NFU Mutual</a>
                                            <a class="button button--black ml-none m-mb-small" href="https://agencycareers.nfumutual.co.uk/inside-an-agency">Inside an agency</a>
                                            <a class="button button--black ml-none m-mb-small" href="https://agencycareers.nfumutual.co.uk/search-jobs">Search agency jobs</a>
                                    </div>
                    </div>
    </div>
</section>

</main>





<footer class="bg-yellow--solid c-black">
	<div class="container">
		<div class="row">
			<div class="col-md-3 mb-small">
				

    <h4>Agency careers</h4>

<ul>
	<li><a href="https://agencycareers.nfumutual.co.uk/">Home</a></li>
	<li><a href="https://agencycareers.nfumutual.co.uk/nfu-mutual">About NFU Mutual</a></li>
	<li><a href="https://agencycareers.nfumutual.co.uk/inside-an-agency">Inside an agency</a></li>
</ul>

			</div>
			<div class="col-md-3 mb-small">
				

    <h4>Want to join an agency?</h4>

<ul>
	<li><a href="https://agencycareers.nfumutual.co.uk/search-jobs">Search agency jobs</a></li>
	<li>&nbsp;</li>
</ul>

			</div>
			<div class="col-md-3 mb-small">
				

    <h4>The Agency Network</h4>

<ul>
	<li><a href="/our-agency-network/east">East</a></li>
	<li><a href="/our-agency-network/midlands">Midlands</a></li>
	<li><a href="/our-agency-network/northern-ireland">Northern Ireland</a></li>
	<li><a href="/our-agency-network/north-east">North East</a></li>
	<li><a href="/our-agency-network/north-west">North West</a></li>
	<li><a href="/our-agency-network/scotland">Scotland</a></li>
	<li><a href="/our-agency-network/south-east">South East</a></li>
	<li><a href="/our-agency-network/south-west">South West</a></li>
	<li><a href="/our-agency-network/wales">Wales</a></li>
</ul>

			</div>
			<div class="col-md-3 mb-small">
				

    <h4>Legal</h4>

<p>&nbsp;</p>

<h4><a href="/info/terms-and-conditions">Terms and conditions</a></h4>

<p><a href="/info/privacy-policy">Privacy policy</a><br>
<a href="/info/accessibility">Accessibility</a><br>
<a href="/info/cookie-policy">Our use of cookies</a></p>

			</div>
		</div>
		<div class="row">
			<div class="col-md-12 footer-bottom pt-medium flex flex--align-center flex--wrap-m">
				

    <img src="/application/files/4115/8826/6102/foot-logo.png" alt="" width="377" height="68" class="ccm-image-block img-responsive bID-1782">
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		</div>
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		<div class="share-page">
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				<a href="#share-page__list"><span class="c-white">Share</span> <i class="icon fal fa-chevron-right"></i></a>
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				<li class="twitter">
					<a href="https://twitter.com/intent/tweet?text=Search+agency+jobs&amp;url=https://agencycareers.nfumutual.co.uk/search-jobs" target="_blank">
						<i class="icon fab fa-twitter"></i>
						<span class="visuallyhidden"> Twitter</span>
					</a>
				</li>
				<li class="facebook">
					<a href="https://www.facebook.com/sharer/sharer.php?u=https://agencycareers.nfumutual.co.uk/search-jobs" target="_blank">
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						<span class="visuallyhidden"> Facebook</span>
					</a>
				</li>
				<li class="linkedin">
					<a href="http://www.linkedin.com/shareArticle?mini=true&amp;url=https://agencycareers.nfumutual.co.uk/search-jobs" target="_blank">
						<i class="icon fab fa-linkedin"></i>
						<span class="visuallyhidden"> LinkedIn</span>
					</a>
				</li>
				<li class="email">
					<a href="mailto:?subject=Shared page on: NFU Mutual Agencies website&amp;body=https://agencycareers.nfumutual.co.uk/search-jobs">
						<i class="icon far fa-envelope"></i>
						<span class="visuallyhidden"> Email</span>
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</body></html>
User: Given an HTML page, classify it by group name and page type from the list below, and return the group name and page type separated by commas.

**Groups and Pages:**

1. **Landing and Information Pages**
   - Pages: Home Page, About Us Page, Services Page, Team Page, Privacy Policy Page, Terms and Conditions Page

2. **Content & Blog Pages**
   - Pages: Blog Listing Page, Blog Post Page, Media Gallery Page, Case Study Page, Portfolio Page, Portfolio Detail Page

3. **Contact & Interaction Pages**
   - Pages: Contact Page, Support Page, Feedback or Survey Page, Testimonials Submission Page, Volunteer Page

4. **E-commerce Pages**
   - Pages: Product Listing Page, Product Detail Page, Shopping Cart Page, Checkout Page, Order Confirmation Page

5. **Search & Navigation Pages**
   - Pages: Search Results Page, Sitemap Page, 404 Error Page

6. **User Account & Authentication Pages**
   - Pages: Registration Page, Login Page, User Profile Page, Subscription Page

7. **Job & Career Pages**
   - Pages: Job Listings Page, Job Posting Detail Page

8. **Event & Announcement Pages**
   - Pages: Events Page, Event Detail Page, Press Release Page

9. **Support & Resource Pages**
   - Pages: Knowledge Base Page, Resource Library Page, API Documentation Page

10. **Specialized Pages**
    - Pages: Donation Page, Membership Page, Leaderboard Page, Partner Page, Affiliate Page, Interactive Tool Page

**Your response should be in the format:**
`Group Name, Page Type`, no other formats or text!!!

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								Penrith								</a>
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								Kendal								</a>
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								Carlisle								</a>
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								Carlisle								</a>
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								Appleby								</a>
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								Skelmersdale								</a>
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								Shrewsbury								</a>
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User: Given an HTML page, classify it by group name and page type from the list below, and return the group name and page type separated by commas.

**Groups and Pages:**

1. **Landing and Information Pages**
   - Pages: Home Page, About Us Page, Services Page, Team Page, Privacy Policy Page, Terms and Conditions Page

2. **Content & Blog Pages**
   - Pages: Blog Listing Page, Blog Post Page, Media Gallery Page, Case Study Page, Portfolio Page, Portfolio Detail Page

3. **Contact & Interaction Pages**
   - Pages: Contact Page, Support Page, Feedback or Survey Page, Testimonials Submission Page, Volunteer Page

4. **E-commerce Pages**
   - Pages: Product Listing Page, Product Detail Page, Shopping Cart Page, Checkout Page, Order Confirmation Page

5. **Search & Navigation Pages**
   - Pages: Search Results Page, Sitemap Page, 404 Error Page

6. **User Account & Authentication Pages**
   - Pages: Registration Page, Login Page, User Profile Page, Subscription Page

7. **Job & Career Pages**
   - Pages: Job Listings Page, Job Posting Detail Page

8. **Event & Announcement Pages**
   - Pages: Events Page, Event Detail Page, Press Release Page

9. **Support & Resource Pages**
   - Pages: Knowledge Base Page, Resource Library Page, API Documentation Page

10. **Specialized Pages**
    - Pages: Donation Page, Membership Page, Leaderboard Page, Partner Page, Affiliate Page, Interactive Tool Page

**Your response should be in the format:**
`Group Name, Page Type`, no other formats or text!!!

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  "description": "The RoleTraining and Compliance (T&C) Supervisor
Competitive Salary (dependant on experience) Full Time position Permanent ContractLocation: Ashford (Must be able to attend both Tenterden and Whitfield offices regularly)
Introduction to NFU MutualNFU Mutual offers a wide range of products and services, including general insurance, life, pensions and investments and has been providing quality insurance for its customers, for over 110 years.  We carefully balance delivering excellent service to our customers whilst ensuring the business is run effectively.  As a mutual, supporting our customers and paying their claims comes first.  We are a top ten UK insurance company and the UK’s largest rural insurer, with an agency network of over 250 local offices.  About the Agency As a local agency of NFU Mutual we deliver a first-class service, and sell their product range across our region, to customers old and new, who are at the core of everything we do. We are a business where honesty, integrity, and trust are at the heart of our values. We champion the personal approach to customer service that NFU Mutual are famous for. 
An exciting opportunity has now arisen within the Ashford, Tenterden and Whitfield Agency.
About the role:
To support the delivery of the Agency’s strategy by providing effective T&C oversight to the team, providing highly effective coaching and feedback on compliance and soft skills areas to ensure good customer outcomes. - Acquire and maintain knowledge of NFU Mutual products and systems, NFU Mutual product licences and T&C Supervision licences as appropriate.
- Conduct T&C checks and reviews in accordance with regulatory requirements, NFU Mutual and Agency policies and procedures.
- Provide feedback and coaching in a constructive way to the team member, recording actions and following up as required.
- Provide reports on T&C checks and reviews as required, ensuring any breaches are reported to the T&C Performance Supervisor/Senior Partner immediately.
- Prepare and deliver one-to-one and group training materials on key compliance and regulatory subjects.
- Contributing to investigations of any breaches as required, implementing any post investigation actions and amendments to processes.
- Liaising with the T&C Performance Supervisor on relevant process changes and effectively communicating changes with the team as appropriate.
- Support the partners and leadership team in the preparation for and attendance of the annual AR Review.
- Always demonstrate high values of trust and integrity, acting as a positive role model in line with the values and ethos of the Agency.
- Build and maintain effective working relationships within the Agency team and all relevant key contacts and teams within NFU Mutual.
- Ensure all duties are carried out in a way which complies with relevant external legislation and regulation, NFU Mutual compliance and other procedures and local Agency policies and processes.About youEssential:- Effective and professional verbal and written communication skills - Excellent attention to detail and organisational skills- Good IT skills especially Microsoft Office and the ability to effectively use NFU Mutual systems- Good maths and problem solving skills- Able to manage own workload and able to work effectively under pressure- Great team working and ability to build effective relationships through positive behaviours, honesty and integrity.- Focus on continuous improvement, able to use own initiative - Demonstrate commitment to quality and compliance with procedures/regulations using due care, skill and diligence- Desire to be the best, openness to personal development, learning new skills - Own transport & full UK driving licence
Desirable:- Knowledge of insurance- Experience in regulated environment - Experience of oversight and audit - Knowledge of NFU Mutual products
Our commitment to you:
At NFU Mutual Ashford, Tenterden and Whitfield we are committed to the well-being, personal and professional development of our employees. We ensure full training and development is maintained including a 5-year plan and potential to complete CII qualifications. Benefits
• 26 days annual leave plus bank holidays• Birthday day off in addition to annual leave• Option to buy/sell 5 days holiday per year• Health Cash Plan• Death in Service• Pension• Free Parking at all our offices• Team lunch provided once a month• Team social events twice a year• Monthly 1-2-1s to support you• Bi-annual reviews• 5 year career development plan
Please apply in writing with CV and covering letter to: <PRESIDIO_ANONYMIZED_EMAIL_ADDRESS>
Closing date for all applications: 17th January 2024.
 
Please note you will be employed by an Agent of NFU Mutual and not NFU Mutual directly.",
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                <h1 class="c-black bold hero--text mb-medium">Training and Compliance (T&amp;C) Supervisor</h1>
									<p class="semi mt-none">Region: South East</p>
													<p class="semi mt-none">Location: Ashford</p>
																	<p class="semi mt-none">Job reference: ANEE01214</p>
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					<p class="c-white h3">Closing date: 17th January 2024</p>
					
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				<h2 class="mb-small mt-medium">The Role</h2><div class="jobtext"><p><strong>Training and Compliance (T&amp;C) Supervisor</strong></p><br>
<p><strong>Competitive Salary (dependant on experience) </strong><br><strong>Full Time position </strong><br><strong>Permanent Contract</strong><br><strong>Location: Ashford (Must be able to attend both Tenterden and Whitfield offices regularly)</strong></p><br>
<p><strong>Introduction to NFU Mutual</strong><br>NFU Mutual offers a wide range of products and services, including general insurance, life, pensions and investments and has been providing quality insurance for its customers, for over 110 years.  We carefully balance delivering excellent service to our customers whilst ensuring the business is run effectively.  As a mutual, supporting our customers and paying their claims comes first.  We are a top ten UK insurance company and the UK’s largest rural insurer, with an agency network of over 250 local offices. <br> <br><strong>About the Agency</strong> <br>As a local agency of NFU Mutual we deliver a first-class service, and sell their product range across our region, to customers old and new, who are at the core of everything we do. We are a business where honesty, integrity, and trust are at the heart of our values. We champion the personal approach to customer service that NFU Mutual are famous for. </p><br>
<p>An exciting opportunity has now arisen within the Ashford, Tenterden and Whitfield Agency.</p><br>
<p><strong>About the role:</strong></p><br>
<p>To support the delivery of the Agency’s strategy by providing effective T&amp;C oversight to the team, providing highly effective coaching and feedback on compliance and soft skills areas to ensure good customer outcomes. <br>- Acquire and maintain knowledge of NFU Mutual products and systems, NFU Mutual product licences and T&amp;C Supervision licences as appropriate.</p><br>
<p>- Conduct T&amp;C checks and reviews in accordance with regulatory requirements, NFU Mutual and Agency policies and procedures.</p><br>
<p>- Provide feedback and coaching in a constructive way to the team member, recording actions and following up as required.</p><br>
<p>- Provide reports on T&amp;C checks and reviews as required, ensuring any breaches are reported to the T&amp;C Performance Supervisor/Senior Partner immediately.</p><br>
<p>- Prepare and deliver one-to-one and group training materials on key compliance and regulatory subjects.</p><br>
<p>- Contributing to investigations of any breaches as required, implementing any post investigation actions and amendments to processes.</p><br>
<p>- Liaising with the T&amp;C Performance Supervisor on relevant process changes and effectively communicating changes with the team as appropriate.</p><br>
<p>- Support the partners and leadership team in the preparation for and attendance of the annual AR Review.</p><br>
<p>- Always demonstrate high values of trust and integrity, acting as a positive role model in line with the values and ethos of the Agency.</p><br>
<p>- Build and maintain effective working relationships within the Agency team and all relevant key contacts and teams within NFU Mutual.</p><br>
<p>- Ensure all duties are carried out in a way which complies with relevant external legislation and regulation, NFU Mutual compliance and other procedures and local Agency policies and processes.</p></div><h2 class="mb-small mt-medium">About you</h2><div class="jobtext"><p><strong>Essential:</strong><br>- Effective and professional verbal and written communication skills <br>- Excellent attention to detail and organisational skills<br>- Good IT skills especially Microsoft Office and the ability to effectively use NFU Mutual systems<br>- Good maths and problem solving skills<br>- Able to manage own workload and able to work effectively under pressure<br>- Great team working and ability to build effective relationships through positive behaviours, honesty and integrity.<br>- Focus on continuous improvement, able to use own initiative <br>- Demonstrate commitment to quality and compliance with procedures/regulations using due care, skill and diligence<br>- Desire to be the best, openness to personal development, learning new skills <br>- Own transport &amp; full UK driving licence</p><br>
<p><strong>Desirable:</strong><br>- Knowledge of insurance<br>- Experience in regulated environment <br>- Experience of oversight and audit <br>- Knowledge of NFU Mutual products</p><br>
<p><strong>Our commitment to you:</strong></p><br>
<p>At NFU Mutual Ashford, Tenterden and Whitfield we are committed to the well-being, personal and professional development of our employees. We ensure full training and development is maintained including a 5-year plan and potential to complete CII qualifications.<br> <br><strong>Benefits</strong></p><br>
<p>• 26 days annual leave plus bank holidays<br>• Birthday day off in addition to annual leave<br>• Option to buy/sell 5 days holiday per year<br>• Health Cash Plan<br>• Death in Service<br>• Pension<br>• Free Parking at all our offices<br>• Team lunch provided once a month<br>• Team social events twice a year<br>• Monthly 1-2-1s to support you<br>• Bi-annual reviews<br>• 5 year career development plan</p><br>
<p>Please apply in writing with CV and covering letter to: <PRESIDIO_ANONYMIZED_EMAIL_ADDRESS></p><br>
<p><strong>Closing date for all applications:&nbsp;</strong>17th&nbsp;January 2024.</p><br>
<p>&nbsp;</p><br>
<p><strong>Please note you will be employed by an Agent of NFU Mutual and not NFU Mutual directly.</strong></p></div>				 
				
				
				
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User: Given an HTML page, classify it by group name and page type from the list below, and return the group name and page type separated by commas.

**Groups and Pages:**

1. **Landing and Information Pages**
   - Pages: Home Page, About Us Page, Services Page, Team Page, Privacy Policy Page, Terms and Conditions Page

2. **Content & Blog Pages**
   - Pages: Blog Listing Page, Blog Post Page, Media Gallery Page, Case Study Page, Portfolio Page, Portfolio Detail Page

3. **Contact & Interaction Pages**
   - Pages: Contact Page, Support Page, Feedback or Survey Page, Testimonials Submission Page, Volunteer Page

4. **E-commerce Pages**
   - Pages: Product Listing Page, Product Detail Page, Shopping Cart Page, Checkout Page, Order Confirmation Page

5. **Search & Navigation Pages**
   - Pages: Search Results Page, Sitemap Page, 404 Error Page

6. **User Account & Authentication Pages**
   - Pages: Registration Page, Login Page, User Profile Page, Subscription Page

7. **Job & Career Pages**
   - Pages: Job Listings Page, Job Posting Detail Page

8. **Event & Announcement Pages**
   - Pages: Events Page, Event Detail Page, Press Release Page

9. **Support & Resource Pages**
   - Pages: Knowledge Base Page, Resource Library Page, API Documentation Page

10. **Specialized Pages**
    - Pages: Donation Page, Membership Page, Leaderboard Page, Partner Page, Affiliate Page, Interactive Tool Page

**Your response should be in the format:**
`Group Name, Page Type`, no other formats or text!!!

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								<p class="m-mb-small"><a class="nul ulh" href="/jobs/Customer-Service-Advisor-ANEE01222"><span class="semi">Customer Service Advisor</span>
								<br>
								Williton								</a>
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								<p class="m-mb-small"><a class="nul ulh" href="/jobs/Sales-Associate-ANEE01226"><span class="semi">Sales Associate</span>
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								Salisbury								</a>
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								<p class="m-mb-small"><a class="nul ulh" href="/jobs/Commercial-Insurance-Account-Executive-ANEE01209"><span class="semi">Commercial Insurance Account Executive</span>
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								Yeovil								</a>
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								<p class="m-mb-small"><a class="nul ulh" href="/jobs/Insurance-Customer-Service-Adviser-ANEE01210"><span class="semi">Insurance Customer Service Adviser</span>
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								Yeovil								</a>
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								<p class="m-mb-small"><a class="nul ulh" href="/jobs/Account-Executive-Trainee-or-Experienced-High-Value-Home-ANEE01212"><span class="semi">Account Executive (Trainee or Experienced) – High Value Home</span>
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								Wotton-under-Edge								</a>
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								<p class="m-mb-small"><a class="nul ulh" href="/jobs/Account-Executive-Trainee-or-Experienced-High-Value-Home-ANEE01213"><span class="semi">Account Executive (Trainee or Experienced) – High Value Home</span>
								<br>
								Chippenham								</a>
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								<p class="m-mb-small"><a class="nul ulh" href="/jobs/Customer-Sales-and-Service-Adviser-ANEE01204"><span class="semi">Customer Sales and Service Adviser</span>
								<br>
								Launceston								</a>
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								<a href="/jobs/Customer-Sales-and-Service-Adviser-ANEE01204" class="button">See more</a>
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											<div class="pa-small bg-off mb-small flex flex--space-between flex--align-center flex--wrap">				
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								<p class="m-mb-small"><a class="nul ulh" href="/jobs/Trainee-or-Experienced-Customer-Service-Adviser-ANEE01208"><span class="semi">Trainee or Experienced Customer Service Adviser</span>
								<br>
								Chippenham								</a>
								</p> 
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								<a href="/jobs/Trainee-or-Experienced-Customer-Service-Adviser-ANEE01208" class="button">See more</a>
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											<div class="pa-small bg-off mb-small flex flex--space-between flex--align-center flex--wrap">				
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								<p class="m-mb-small"><a class="nul ulh" href="/jobs/Trainee-or-Experienced-Customer-Service-Adviser-ANEE01207"><span class="semi">Trainee or Experienced Customer Service Adviser</span>
								<br>
								Wotton-under-Edge								</a>
								</p> 
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								<a href="/jobs/Trainee-or-Experienced-Customer-Service-Adviser-ANEE01207" class="button">See more</a>
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											<div class="pa-small bg-off mb-small flex flex--space-between flex--align-center flex--wrap">				
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								<p class="m-mb-small"><a class="nul ulh" href="/jobs/Customer-Service-Adviser-ANEE01201"><span class="semi">Customer Service Adviser</span>
								<br>
								Dorchester								</a>
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								<p class="m-mb-small"><a class="nul ulh" href="/jobs/Commercial-Sales-Executive-ANEE01197"><span class="semi">Commercial Sales Executive</span>
								<br>
								Bishop Sutton								</a>
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								<a href="/jobs/Commercial-Sales-Executive-ANEE01197" class="button">See more</a>
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								<p class="m-mb-small"><a class="nul ulh" href="/jobs/Account-Executive-ANEE01198"><span class="semi">Account Executive</span>
								<br>
								Bishop Sutton								</a>
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</body></html>
User: Given an HTML page, classify it by group name and page type from the list below, and return the group name and page type separated by commas.

**Groups and Pages:**

1. **Landing and Information Pages**
   - Pages: Home Page, About Us Page, Services Page, Team Page, Privacy Policy Page, Terms and Conditions Page

2. **Content & Blog Pages**
   - Pages: Blog Listing Page, Blog Post Page, Media Gallery Page, Case Study Page, Portfolio Page, Portfolio Detail Page

3. **Contact & Interaction Pages**
   - Pages: Contact Page, Support Page, Feedback or Survey Page, Testimonials Submission Page, Volunteer Page

4. **E-commerce Pages**
   - Pages: Product Listing Page, Product Detail Page, Shopping Cart Page, Checkout Page, Order Confirmation Page

5. **Search & Navigation Pages**
   - Pages: Search Results Page, Sitemap Page, 404 Error Page

6. **User Account & Authentication Pages**
   - Pages: Registration Page, Login Page, User Profile Page, Subscription Page

7. **Job & Career Pages**
   - Pages: Job Listings Page, Job Posting Detail Page

8. **Event & Announcement Pages**
   - Pages: Events Page, Event Detail Page, Press Release Page

9. **Support & Resource Pages**
   - Pages: Knowledge Base Page, Resource Library Page, API Documentation Page

10. **Specialized Pages**
    - Pages: Donation Page, Membership Page, Leaderboard Page, Partner Page, Affiliate Page, Interactive Tool Page

**Your response should be in the format:**
`Group Name, Page Type`, no other formats or text!!!

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<nav class="ccm-responsive-navigation original"><ul><li class="c-white upper"><a href="https://agencycareers.nfumutual.co.uk/nfu-mutual" target="_self" class="c-white upper">About NFU Mutual</a></li><li class="c-white upper"><a href="https://agencycareers.nfumutual.co.uk/inside-an-agency" target="_self" class="c-white upper">Inside an agency</a></li><li class="c-white upper nav-dropdown"><a href="#" target="_self" class="c-white upper nav-dropdown">The Agency Network<i class="fas fa-caret-down"></i></a><ul class="bg-light"><li class="c-white upper"><a href="https://agencycareers.nfumutual.co.uk/the-agency-network/east" target="_self" class="c-white upper">East</a></li><li class="c-white upper"><a href="https://agencycareers.nfumutual.co.uk/the-agency-network/midlands" target="_self" class="c-white upper">Midlands</a></li><li class="c-white upper"><a href="https://agencycareers.nfumutual.co.uk/the-agency-network/northern-ireland" target="_self" class="c-white upper">Northern Ireland</a></li><li class="c-white upper"><a href="https://agencycareers.nfumutual.co.uk/the-agency-network/north-east" target="_self" class="c-white upper">North East</a></li><li class="c-white upper"><a href="https://agencycareers.nfumutual.co.uk/the-agency-network/north-west" target="_self" class="c-white upper">North West</a></li><li class="c-white upper"><a href="https://agencycareers.nfumutual.co.uk/the-agency-network/scotland" target="_self" class="c-white upper">Scotland</a></li><li class="c-white upper"><a href="https://agencycareers.nfumutual.co.uk/the-agency-network/south-east" target="_self" class="c-white upper">South East</a></li><li class="c-white upper"><a href="https://agencycareers.nfumutual.co.uk/the-agency-network/south-west" target="_self" class="c-white upper">South West</a></li><li class="c-white upper"><a href="https://agencycareers.nfumutual.co.uk/the-agency-network/wales" target="_self" class="c-white upper">Wales</a></li></ul></li><li class="c-white upper nav-selected nav-path-selected"><a href="https://agencycareers.nfumutual.co.uk/search-jobs" target="_self" class="c-white upper nav-selected nav-path-selected">Search agency jobs</a></li></ul></nav><div class="ccm-responsive-menu-launch"><i></i></div>
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                <p class="c-black bold hero--text">Your first step to getting a new agency job</p>
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</section>


    

<div class="bg-grey jsearch">
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				<select name="dept">
					<option value=""></option>
											<option value="Customer Services" selected="">Customer Services</option>
											<option value="Office Management">Office Management</option>
											<option value="Sales">Sales</option>
									</select>
			</div>
			<div class="input-label">
				<p class="c-white mr-small m-mr-none m-mb-small">jobs in</p>
			</div>
			<div class="input-item mr-small m-mr-none m-mb-small">
				<select name="region">
					<option value=""></option>
											<option value="East">East</option>
											<option value="Midlands">Midlands</option>
											<option value="North East">North East</option>
											<option value="North West">North West</option>
											<option value="Northern Ireland">Northern Ireland</option>
											<option value="Scotland">Scotland</option>
											<option value="South East">South East</option>
											<option value="South West">South West</option>
											<option value="Wales">Wales</option>
									</select>
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			<button class="button button--hover-black">Search</button>
		</form>
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</div>



	<div class="container job-search-results">
		<div class="row">
			<div class="col-md-12">
				<h2 class="centered mb-medium">Jobs in Customer Services</h2>
			</div>
			<div class="col-md-10 col-md-offset-1">
															<div class="pa-small bg-off mb-small flex flex--space-between flex--align-center flex--wrap">				
							<div class="">
								<p class="m-mb-small"><a class="nul ulh" href="/jobs/Customer-Service-Adviser-ANEE01233"><span class="semi">Customer Service Adviser</span>
								<br>
								Oban								</a>
								</p> 
							</div>
							<div class="job-info">
								<a href="/jobs/Customer-Service-Adviser-ANEE01233" class="button">See more</a>
							</div>
						</div>
											<div class="pa-small bg-off mb-small flex flex--space-between flex--align-center flex--wrap">				
							<div class="">
								<p class="m-mb-small"><a class="nul ulh" href="/jobs/Customer-Service-Advisor-ANEE01234"><span class="semi">Customer Service Advisor</span>
								<br>
								Penrith								</a>
								</p> 
							</div>
							<div class="job-info">
								<a href="/jobs/Customer-Service-Advisor-ANEE01234" class="button">See more</a>
							</div>
						</div>
											<div class="pa-small bg-off mb-small flex flex--space-between flex--align-center flex--wrap">				
							<div class="">
								<p class="m-mb-small"><a class="nul ulh" href="/jobs/Client-Adviser-ANEE01236"><span class="semi">Client Adviser</span>
								<br>
								Takeley								</a>
								</p> 
							</div>
							<div class="job-info">
								<a href="/jobs/Client-Adviser-ANEE01236" class="button">See more</a>
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								<p class="m-mb-small"><a class="nul ulh" href="/jobs/Commercial-Account-Handler-ANEE01230"><span class="semi">Commercial Account Handler</span>
								<br>
								Kendal								</a>
								</p> 
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								<a href="/jobs/Commercial-Account-Handler-ANEE01230" class="button">See more</a>
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											<div class="pa-small bg-off mb-small flex flex--space-between flex--align-center flex--wrap">				
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								<p class="m-mb-small"><a class="nul ulh" href="/jobs/Commercial-Farming-Insurance-Adviser-ANEE01232"><span class="semi">Commercial &amp; Farming Insurance Adviser</span>
								<br>
								Dungannon								</a>
								</p> 
							</div>
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								<a href="/jobs/Commercial-Farming-Insurance-Adviser-ANEE01232" class="button">See more</a>
							</div>
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											<div class="pa-small bg-off mb-small flex flex--space-between flex--align-center flex--wrap">				
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								<p class="m-mb-small"><a class="nul ulh" href="/jobs/Apprentice-Customer-Service-Advisor-ANEE01228"><span class="semi">Apprentice Customer Service Advisor</span>
								<br>
								Carlisle								</a>
								</p> 
							</div>
							<div class="job-info">
								<a href="/jobs/Apprentice-Customer-Service-Advisor-ANEE01228" class="button">See more</a>
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											<div class="pa-small bg-off mb-small flex flex--space-between flex--align-center flex--wrap">				
							<div class="">
								<p class="m-mb-small"><a class="nul ulh" href="/jobs/Financial-Services-Co-ordinator-ANEE01227"><span class="semi">Financial Services Co-ordinator</span>
								<br>
								Carlisle								</a>
								</p> 
							</div>
							<div class="job-info">
								<a href="/jobs/Financial-Services-Co-ordinator-ANEE01227" class="button">See more</a>
							</div>
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											<div class="pa-small bg-off mb-small flex flex--space-between flex--align-center flex--wrap">				
							<div class="">
								<p class="m-mb-small"><a class="nul ulh" href="/jobs/Customer-Service-and-Sales-Advisor-ANEE01229"><span class="semi">Customer Service and Sales Advisor</span>
								<br>
								Abergavenny								</a>
								</p> 
							</div>
							<div class="job-info">
								<a href="/jobs/Customer-Service-and-Sales-Advisor-ANEE01229" class="button">See more</a>
							</div>
						</div>
											<div class="pa-small bg-off mb-small flex flex--space-between flex--align-center flex--wrap">				
							<div class="">
								<p class="m-mb-small"><a class="nul ulh" href="/jobs/Customer-Service-Advisor-ANEE01231"><span class="semi">Customer Service Advisor</span>
								<br>
								Dungannon								</a>
								</p> 
							</div>
							<div class="job-info">
								<a href="/jobs/Customer-Service-Advisor-ANEE01231" class="button">See more</a>
							</div>
						</div>
											<div class="pa-small bg-off mb-small flex flex--space-between flex--align-center flex--wrap">				
							<div class="">
								<p class="m-mb-small"><a class="nul ulh" href="/jobs/Customer-Service-Advisor-ANEE01220"><span class="semi">Customer Service Advisor</span>
								<br>
								Appleby								</a>
								</p> 
							</div>
							<div class="job-info">
								<a href="/jobs/Customer-Service-Advisor-ANEE01220" class="button">See more</a>
							</div>
						</div>
											<div class="pa-small bg-off mb-small flex flex--space-between flex--align-center flex--wrap">				
							<div class="">
								<p class="m-mb-small"><a class="nul ulh" href="/jobs/Customer-Service-Sales-Adviser-ANEE01218"><span class="semi">Customer Service &amp; Sales Adviser</span>
								<br>
								Uttoxeter								</a>
								</p> 
							</div>
							<div class="job-info">
								<a href="/jobs/Customer-Service-Sales-Adviser-ANEE01218" class="button">See more</a>
							</div>
						</div>
											<div class="pa-small bg-off mb-small flex flex--space-between flex--align-center flex--wrap">				
							<div class="">
								<p class="m-mb-small"><a class="nul ulh" href="/jobs/Customer-Service-Advisor-ANEE01216"><span class="semi">Customer Service Advisor</span>
								<br>
								Wrexham								</a>
								</p> 
							</div>
							<div class="job-info">
								<a href="/jobs/Customer-Service-Advisor-ANEE01216" class="button">See more</a>
							</div>
						</div>
											<div class="pa-small bg-off mb-small flex flex--space-between flex--align-center flex--wrap">				
							<div class="">
								<p class="m-mb-small"><a class="nul ulh" href="/jobs/Customer-Service-Advisor-ANEE01222"><span class="semi">Customer Service Advisor</span>
								<br>
								Williton								</a>
								</p> 
							</div>
							<div class="job-info">
								<a href="/jobs/Customer-Service-Advisor-ANEE01222" class="button">See more</a>
							</div>
						</div>
											<div class="pa-small bg-off mb-small flex flex--space-between flex--align-center flex--wrap">				
							<div class="">
								<p class="m-mb-small"><a class="nul ulh" href="/jobs/Customer-Service-Advisor-ANEE01225"><span class="semi">Customer Service Advisor</span>
								<br>
								Llanrwst								</a>
								</p> 
							</div>
							<div class="job-info">
								<a href="/jobs/Customer-Service-Advisor-ANEE01225" class="button">See more</a>
							</div>
						</div>
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								Bridgend								</a>
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								Lincoln								</a>
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								Shrewsbury								</a>
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								Shrewsbury								</a>
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								Shrewsbury								</a>
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User: Given an HTML page, classify it by group name and page type from the list below, and return the group name and page type separated by commas.

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8. **Event & Announcement Pages**
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9. **Support & Resource Pages**
   - Pages: Knowledge Base Page, Resource Library Page, API Documentation Page

10. **Specialized Pages**
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**Your response should be in the format:**
`Group Name, Page Type`, no other formats or text!!!

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  "industry": "Insurance",
  "description": "The RoleSenior Insurance Sales Executive (Mid and Complex Corporate)
Competitive Salary (dependant on experience) Full Time position Permanent ContractLocation: Ashford
Introduction to NFU Mutual
NFU Mutual offers a wide range of products and services, including general insurance, life, pensions and investments and has been providing quality insurance for its customers, for over 110 years.  We carefully balance delivering excellent service to our customers whilst ensuring the business is run effectively.  As a mutual, supporting our customers and paying their claims comes first.  We are a top ten UK insurance company and the UK’s largest rural insurer, with an agency network of over 250 local offices.  About the Agency
As a local agency of NFU Mutual we deliver a first-class service, and sell their product range across our region, to customers old and new, who are at the core of everything we do. We are a business where honesty, integrity, and trust are at the heart of our values. We champion the personal approach to customer service that NFU Mutual are famous for. 
An exciting opportunity has now arisen within the Ashford, Tenterden and Whitfield Agency.
About the role:
To support the Agency’s business strategy of significant growth in the commercial sector by building effective relationships, delivering on commercial sales targets, and ensuring customers receive the highest level of customer service by providing a compliant and appropriate insurance and risk management programme.
- Acquire and maintain knowledge of NFU Mutual and National Intermediary Services (NIS) products.
- Proactively contribute to the building of our new business sales pipeline and build and develop relationships with prospects.
- Deliver sales targets by planning, developing, and delivering sales opportunities.
- Review, design and advise mid-corporate and complex corporate clients on their insurance portfolios to ensure that the policy is providing peace of mind to the client.
- Positively impact sales through identifying and securing upsell and cross sales opportunities (including our financial services and risk management services).
- Plan and implement effective sales and marketing initiatives.
- Build long term relationships with our broker arm (NIS), to become agency expert in insurance lines that are not underwritten by the NFU Mutual.
- Coach and develop other commercially licensed sellers within the agency.
- Produce up-to-date records for every customer interaction and contact, ensuring all notes are captured clearly, accurately, and timely.
- Consistently provide excellent levels of customer service in all interactions with potential and existing customers, delivering on commitments, meeting their needs, and exceeding expectations.
- Always demonstrate high values of trust and integrity, acting as a positive role model in line with the values and ethos of the Agency.
- Build and maintain effective working relationships within the Agency team and all relevant key contacts and teams within NFU Mutual.
- Ensure all duties are carried out in a way which complies with relevant external legislation and regulation, NFU Mutual compliance and other procedures and local Agency policies and processes.
- Deliver ad-hoc projects and/or other duties as required, to support the delivery of business strategy and enhance customer experience.About youEssential:
- Proven track record in highly driven and ambitious targeted sales role.- Proven track record in advising commercial customers on their insurance needs- Proven track record delivering excellent customer service - Effective and professional verbal and written communication skills - Excellent attention to detail and organisational skills- Good IT skills especially Microsoft Office and the ability to effectively use NFU Mutual systems- Good maths and problem-solving skills- Able to manage own workload and able to work effectively under pressure- Great team working and ability to build effective relationships through positive behaviours, honesty, and integrity.- Focus on continuous improvement, able to use own initiative - Demonstrate commitment to quality and compliance with procedures/regulations using due care, skill, and diligence- Desire to be the best, openness to personal development, learning new skills - Own transport & full UK driving licence
Desirable:
- Knowledge of NFU Mutual products/ NFU Mutual product licences- Proven track record in advising large / corporate commercial customers on their insurance needs- General insurance qualifications e.g., Cert. CII or Dip. CII (or equivalent qualifications)- Experience using Microsoft Dynamics- Knowledge of/connection to farming/rural/estates sector
Our commitment to you:
At NFU Mutual Ashford, Tenterden and Whitfield Agency we are committed to the well-being, personal and professional development of our employees. We ensure full training and development is maintained including a 5-year career plan and potential to complete CII qualifications. Benefits:
• 26 days annual leave plus bank holidays• Birthday day off in addition to annual leave• Option to buy/sell 5 days holiday per year• Health Cash Plan• Death in Service• Pension• Free Parking at all our offices• Team lunch provided once a month• Team social events twice a year• Monthly 1-2-1s to support you• Bi-annual reviews
Please apply in writing with CV and covering letter to: <PRESIDIO_ANONYMIZED_EMAIL_ADDRESS>
Closing date for all applications: Thursday 18 January 2024.
 
Please note you will be employed by an Agent of NFU Mutual and not NFU Mutual directly.",
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                <h1 class="c-black bold hero--text mb-medium">Senior Insurance Sales Executive (Mid and Complex Corporate)</h1>
									<p class="semi mt-none">Region: South East</p>
													<p class="semi mt-none">Location: Ashford</p>
																	<p class="semi mt-none">Job reference: ANEE01224</p>
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					<p class="c-white h3">Closing date: 18th January 2024</p>
					
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				<h2 class="mb-small mt-medium">The Role</h2><div class="jobtext"><p><strong>Senior Insurance Sales Executive (Mid and Complex Corporate)</strong></p><br>
<p><strong>Competitive Salary (dependant on experience) </strong><br><strong>Full Time position </strong><br><strong>Permanent Contract</strong><br><strong>Location: Ashford</strong></p><br>
<p><strong>Introduction to NFU Mutual</strong></p><br>
<p>NFU Mutual offers a wide range of products and services, including general insurance, life, pensions and investments and has been providing quality insurance for its customers, for over 110 years.  We carefully balance delivering excellent service to our customers whilst ensuring the business is run effectively.  As a mutual, supporting our customers and paying their claims comes first.  We are a top ten UK insurance company and the UK’s largest rural insurer, with an agency network of over 250 local offices. <br> <br><strong>About the Agency</strong></p><br>
<p>As a local agency of NFU Mutual we deliver a first-class service, and sell their product range across our region, to customers old and new, who are at the core of everything we do. We are a business where honesty, integrity, and trust are at the heart of our values. We champion the personal approach to customer service that NFU Mutual are famous for. </p><br>
<p>An exciting opportunity has now arisen within the Ashford, Tenterden and Whitfield Agency.</p><br>
<p><strong>About the role:</strong></p><br>
<p>To support the Agency’s business strategy of significant growth in the commercial sector by building effective relationships, delivering on commercial sales targets, and ensuring customers receive the highest level of customer service by providing a compliant and appropriate insurance and risk management programme.</p><br>
<p>- Acquire and maintain knowledge of NFU Mutual and National Intermediary Services (NIS) products.</p><br>
<p>- Proactively contribute to the building of our new business sales pipeline and build and develop relationships with prospects.</p><br>
<p>- Deliver sales targets by planning, developing, and delivering sales opportunities.</p><br>
<p>- Review, design and advise mid-corporate and complex corporate clients on their insurance portfolios to ensure that the policy is providing peace of mind to the client.</p><br>
<p>- Positively impact sales through identifying and securing upsell and cross sales opportunities (including our financial services and risk management services).</p><br>
<p>- Plan and implement effective sales and marketing initiatives.</p><br>
<p>- Build long term relationships with our broker arm (NIS), to become agency expert in insurance lines that are not underwritten by the NFU Mutual.</p><br>
<p>- Coach and develop other commercially licensed sellers within the agency.</p><br>
<p>- Produce up-to-date records for every customer interaction and contact, ensuring all notes are captured clearly, accurately, and timely.</p><br>
<p>- Consistently provide excellent levels of customer service in all interactions with potential and existing customers, delivering on commitments, meeting their needs, and exceeding expectations.</p><br>
<p>- Always demonstrate high values of trust and integrity, acting as a positive role model in line with the values and ethos of the Agency.</p><br>
<p>- Build and maintain effective working relationships within the Agency team and all relevant key contacts and teams within NFU Mutual.</p><br>
<p>- Ensure all duties are carried out in a way which complies with relevant external legislation and regulation, NFU Mutual compliance and other procedures and local Agency policies and processes.</p><br>
<p>- Deliver ad-hoc projects and/or other duties as required, to support the delivery of business strategy and enhance customer experience.</p></div><h2 class="mb-small mt-medium">About you</h2><div class="jobtext"><p><strong>Essential:</strong></p><br>
<p>- Proven track record in highly driven and ambitious targeted sales role.<br>- Proven track record in advising commercial customers on their insurance needs<br>- Proven track record delivering excellent customer service <br>- Effective and professional verbal and written communication skills <br>- Excellent attention to detail and organisational skills<br>- Good IT skills especially Microsoft Office and the ability to effectively use NFU Mutual systems<br>- Good maths and problem-solving skills<br>- Able to manage own workload and able to work effectively under pressure<br>- Great team working and ability to build effective relationships through positive behaviours, honesty, and integrity.<br>- Focus on continuous improvement, able to use own initiative <br>- Demonstrate commitment to quality and compliance with procedures/regulations using due care, skill, and diligence<br>- Desire to be the best, openness to personal development, learning new skills <br>- Own transport &amp; full UK driving licence</p><br>
<p><strong>Desirable:</strong></p><br>
<p>- Knowledge of NFU Mutual products/ NFU Mutual product licences<br>- Proven track record in advising large / corporate commercial customers on their insurance needs<br>- General insurance qualifications e.g., Cert. CII or Dip. CII (or equivalent qualifications)<br>- Experience using Microsoft Dynamics<br>- Knowledge of/connection to farming/rural/estates sector</p><br>
<p><strong>Our commitment to you:</strong></p><br>
<p>At NFU Mutual Ashford, Tenterden and Whitfield Agency we are committed to the well-being, personal and professional development of our employees. We ensure full training and development is maintained including a 5-year career plan and potential to complete CII qualifications.<br> <br><strong>Benefits:</strong></p><br>
<p>• 26 days annual leave plus bank holidays<br>• Birthday day off in addition to annual leave<br>• Option to buy/sell 5 days holiday per year<br>• Health Cash Plan<br>• Death in Service<br>• Pension<br>• Free Parking at all our offices<br>• Team lunch provided once a month<br>• Team social events twice a year<br>• Monthly 1-2-1s to support you<br>• Bi-annual reviews</p><br>
<p>Please apply in writing with CV and covering letter to: <PRESIDIO_ANONYMIZED_EMAIL_ADDRESS></p><br>
<p><strong>Closing date for all applications:</strong> Thursday 18 January 2024.</p><br>
<p>&nbsp;</p><br>
<p><strong>Please note you will be employed by an Agent of NFU Mutual and not NFU Mutual directly.</strong></p></div>				 
				
				
				
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				<h1 class="h2 pr-medium c-black">I knew university wasn’t for me but wanted to keep on learning</h1>
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    <h2 class="h1 mb-small">Date:</h2>
    25 April, 2022
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						<p><u>Meet Tom Murray </u></p>

<p>I left sixth form in 2011 and whilst I wanted to keep on learning, I knew university wasn’t for me. Although I wasn’t sure which career path to follow, I knew I wanted real-life experience, good training, and an attractive wage, so the NFU Mutual Trainee Agent Scheme really appealed to me.</p>

<p>I joined NFU Mutual’s first Trainee Agent Scheme and haven’t looked back. Throughout the scheme, I had placements in different agencies, which gave me a taste of what being an Agent would be. When I completed the scheme, I became an Agent in Skipton and spent five years there running my own business in partnership, before joining the Selby agency as a Senior Agent.</p>

<p><u>Introducing my agency - Yorkshire Central </u></p>

<p>I work with two Partner Agents and 15 staff in Selby, covering an area from Doncaster in the south to Tadcaster in the north. We look after around 3,500 customers, with £7.25million Gross Net Written Premiums.</p>

<p>It’s quite a traditional farming-based business with a lot of renewals. Right now, I’m developing our growth strategy to attract more new business. It’s a big piece of work, but I enjoy the challenge of driving change for the better.</p>

<p><u>My career life story </u></p>

<p>I’ve worked with NFU Mutual since I left sixth form, first as an employee and then as a self-employed Agent. They’ve always given me opportunities to develop my skills, from the Trainee Agent Scheme to facilitating access to business consultancy and development resources.</p>

<p><strong>2019 - Senior Partner Agent of NFU Mutual, Selby </strong><br>
Transforming the business, working with two other Partners, and leading a busy team in Yorkshire.</p>

<p><strong>2017 - Partner Agent of NFU Mutual, Skipton </strong><br>
Driving business growth, developing customer relationships, and ensuring we deliver great service.</p>

<p><strong>2012 - Trainee Agent NFU Mutual, multiple agencies </strong><br>
On the Trainee Agent Scheme, I was employed by NFU Mutual, and worked at different agencies to develop my skills and experience as part of the programme.</p>

<p><strong>2011 Sales Executive NFU Mutual, Hexham </strong><br>
Working with the Agents to service clients and sell policies.</p>

<p><u>A little Q&amp;A </u></p>

<p>Being an Agent of NFU Mutual can be challenging and varied, but ultimately, it’s extremely rewarding. As a self-employed Agent, I’m responsible for leading, developing and growing my business. Below, I’ve answered some of the questions you might have if you’re thinking of becoming an Agent with NFU Mutual.</p>

<p><strong>What skills or behaviours do you think make a good Agent? </strong><br>
Being self-employed is a great opportunity with a unique set of challenges. The drive and enthusiasm to push your business forward is key – even in difficult times. On top of that energy, you also need a large amount of resilience and drive to get you through the harder days.</p>

<p><strong>What is it about running your agency that you enjoy? </strong><br>
There’s nothing like the autonomy of being self-employed, with the freedom to run your own business. But I also have lots of support from NFU Mutual. For example, we work together on initiatives to help grow and develop my agency business. As my main customer focus is on larger commercial clients, I enjoy the opportunity of privileged access into people’s businesses, understanding what makes them tick and how they grow.</p>

<p><strong>How does it differ to being employed? </strong><br>
Being self-employed enables you to address problems, come up with solutions and make changes quickly. Being an Agent is a great blend of running and controlling your own business, while also having the support and backing of NFU Mutual.</p>

<p><strong>What does success as an Agent mean to you? </strong><br>
I get a lot of satisfaction from steering my business in the direction I choose. My income and life balance are all down to what I put in. The environment created in the network is a true meritocracy and the potential is huge, so if you work hard, you’ll soon see the results of your efforts and enjoy the rewards.</p>

<p><strong>Describe being an Agent in three words. </strong><br>
Exciting. Rewarding. Engaging.</p>
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