I need a subject for this but related to Best Places To Work accreditation I need a more detailed and impressive presentation on the accomplishments of the Call Center departments at the International Medical Center for the year 2023, according to the following criteria: 1. The project started during this year. 2. The impact of the project on healthcare delivery. 3. Alignment with the hospital’s strategy. 4. Plan to sustain the achieved improvements. 5. Innovative idea/methodology. 6. Connection with other departments. Presentation: Thank you for the opportunity to present a more detailed and inspiring presentation that highlights the achievements of the Call Center departments at the International Medical Center. In this presentation, we aim to provide more detailed information and inspiration regarding the remarkable results achieved by our team and their impact on improving patient care. Introduction: We embarked on this ambitious project during this year, where we updated the structure and operations of the Call Center to fulfill our main objective of providing the best service to our internal and external customers. Comprehensive training was provided to our team, focusing on skill development and improving communications with staff, patients, and external stakeholders. Impact on Healthcare Delivery: Thanks to this innovative project, we have observed a significant increase in the quality and speed of healthcare services provided to patients. Our team has effectively handled medical information and guided patients more efficiently, resulting in reduced waiting times and improved patient experiences at the hospital. Alignment with Hospital Strategy: The Call Center operates in accordance with the defined strategies of the hospital, and we have developed appropriate action plans to achieve the hospital’s vision and goals. We work as one team to provide a superior experience for each patient based on the hospital’s values and the highest professional standards. Sustaining Achieved Improvements: Our work is not limited to achieving remarkable results in the present but also committed to sustaining improvements in the long term. To this end, we have developed a sustainable plan that includes ongoing training, regular performance evaluations, and continuous improvement of current processes to ensure the continuity of enhancement. Innovative Idea/Methodology: One of our biggest accomplishments in this project is our innovative idea and unique methodology in redesigning Call Center operations. We introduced an innovative approach to providing more effective and efficient services to our patients, ensuring their needs are met and guiding them more effectively. Connection with other Departments: We appreciate the positive impact we can achieve through collaboration with everyone. By collaborating with other departments in the hospital, we have achieved great success in our project. This strong collaboration reflects our shared values in improving patient care and their experience at the hospital. In summary, we have achieved many tremendous accomplishments in the Call Center at the International Medical Center during this year. Through process improvements and providing high-quality services to patients, we take pride in sharing our achievements with you. Thank you for your attention and time, and we look forward to achieving more innovations and improvements in the future. revised