Assistant: 
User: System: Comment Analysis:
Instructions:

Below is a conversation from a customer service interaction. Your task is to identify whether the speaker is the **customer** or the **customer service representative** based on the language, tone, and context. After identifying the speaker, classify the emotional tone as 'positive,' 'negative,' or 'neutral,' and present the results in the following format: 
'[Speaker: Customer / Customer Service Representative] - Sentiment = positive, negative, or neutral.'
Language Consistency: Please provide your responses in Turkish.

### Output Format:
Your response should be in strict JSON format, as shown below:


```json


{
  "schema": {
    "speaker": {
      "type": "str",
      "instructions": "Identify whether the speaker is the 'customer' or 'customer service representative' based on language, tone, and context."
    },
    "sentiment": {
      "type": "str",
      "instructions": "Classify the emotional tone of the message as 'positive,' 'negative,' or 'neutral.'"
    }
  },
  "instructions": [
    "Speaker Identification: Determine if the speaker is the 'customer' or 'customer service representative' based on context clues, language used, and tone.",
    "Sentiment Analysis: Analyze the tone of the message and classify it as 'positive,' 'negative,' or 'neutral.'"
  ],
  "examples": {
    "positive_feedback": {
      "speaker": "Customer",
      "sentiment": "positive"
    },
    "neutral_inquiry": {
      "speaker": "Customer Service Representative",
      "sentiment": "neutral"
    },
    "negative_feedback": {
      "speaker": "Customer",
      "sentiment": "negative"
    }
  }
}
User: SPEAKER_01:
 GMS Motor
 I am sorry, no English.
 Nadir Bergum Serf. Hello.
 Hi, good morning.
 Yes, I'm so glad to talk to you.
 to not eat that backroom set yes yes this is me ah yes I just I just saw your profile
 And I just saw your website.
 Actually, I visited a lot of our motor customers there around Istanbul,
 like Sakhalia, Izmir, and Nizli.
 But I've never contacted your company. So you use magnets or not in your model?
 Yes, we are using the magnets.
 And we are buying from China also.
 If it's up to you, I can give you my email address.
 And maybe you can send me some company information and the product information
 and after that we can contact each other again
 i am telling you and also I'm spelling. Are you ready?
 Actually, you can write begum. Begum.
 Begum.
 DMFmotor.com. DMFmotor.com.
 Okay.
 I think I have made the correct one.
 Begum.set at gmfmotor.com.
 Yes, right.
 and our expertise in the motor area.
 So I hope to get the reply soon.
 Okay, I'll send you email first.
 Okay, okay, great.
 Thank you.
 Have a nice day to you.
 Bye-bye.
 See you again. Yeah. Bye-bye. See you again.

SPEAKER_00:
 Hi, I'm James, coming from my team.
 I'm expecting Nadir Bergum...
 Nadir Bergum Serf.
 Nadir Bergum Serf.
 Hi, good morning to you.
 My name is James, and I'm calling from ITMag.
 And let's speak to Nalida Backroom Set. Yes, yes, this is me. talk to you on my name is James and I'm calling from IT Mac and the mass fake
 in LinkedIn and honestly we are the manufacturer of permanent magnets in China.
 And I just came back from Istanbul last week.
 okay perfect perfect i'll make a note can you can you give me an email address
 Yes, I'm ready.
 B for Belgium.
 Begum.
 Begum.
 Dot.
 Sart.
 Okay.
 At.
 gmfmotor.com.
 Yes.
 I'll send you our company profile and our customer reference in Turkey and Europe
 Okay, have a nice day and have a nice day.
 Yeah.
 Bye-bye.
 Bye-bye.
Assistant:
Assistant: