check the following email: 
Dear <PRESIDIO_ANONYMIZED_PERSON>
Re: Request for Car Repairs under Warranty
I have been dealing with you predecessor Jamie Procopio, who attempted to fix a number of warranty issues without success. Soon after my last service I spoke to Jamie a number of times, as the warranty problems persisted, and I wanted them fixed. He was going to follow up on the matter with someone higher at LDV to see on how the problems could be fixed, he explained there were many other LDV owners all experiencing the same problems. 
I have been patient in this matter, with the promise that the problems would be resolved. I even tried to book the vehicle to get the problems fixed (earlier this year) but was told it was not necessary as my service was not due, even though my concern were the warranty issues. Now thinking about it, this seemed deceptive. 
After calling your office today, I was left aback when I was told Jamie had left about a month ago, without contacting me about getting my vehicles warranty problems fixed, knowing that the list of vehicle problems I have been continuing to experience had increased and was causing me stress.
Below is now a list of ongoing issues I am experiencing with my car which are covered under warranty that need to be fixed at the earliest as they are affecting my safety while driving, including causing me stress and anxiety:
1.	The camera/video image display is of extremely poor quality and is making driving dangerous.
2.	The phone apps that display the entertainment system (such as Waze and Google Maps) are of poor quality and are making driving dangerous.
3.	The blinker control function, the car camera, and the GPS app systems are malfunctioning, turning on and off, causing loss or intermittent change to the display screen or loss of GPS direction, which is causing dangerous driving and road hazard risks.
4.	The saved settings (in the display) frequently and intermittently keep resetting to factory or other settings, or are lost, causing frustration and making it difficult to operate the car safely.
5.	The rain sensors are defective and not turning on, causing immense frustration. At times, they turn on when it is not raining.
6.	The intermittent speed function of the wipers is defective, causing frustration. It is not working most of the time now.
7.	The radio AM reception, in particular, is of extremely poor quality causing extreme frustration.
8.	The Bluetooth phone connection frequently fails. It practically always disconnects and seems to revert to factory or other settings, causing me immense frustration and making driving dangerous as I cannot answer the phone or make calls. I need to stop the car and waste 10 or more minutes reconnecting.
9.	The saved phone numbers and contacts frequently disappear, causing intense grief and making driving conditions dangerous. I am unable to use the phone.
10.	The clock display is defective and continuously not keeping time, causing frustration.
11.	The volume settings reset upon every ignition, which is annoying.
12.	The screen goes black for a long time (including the entertainment system, the GPS and display controls) randomly and when passing beneath an overpass bridge. This is extremely dangerous as I cannot read the screen, check my speed, or anything else. It causes sudden stress and an increased risk of collision.
13.	The entertainment system displaying the phone apps or playing music randomly disconnects and goes blank when scrolling through the entertainment display board system or while using the GPS, causing frustration and anger and making driving dangerous. I need to stop the car and restart all apps before the screen display reappears.
14.	The Cruise control is not working properly. It disengages without warning when driving on the highway, causing frustration and an unsafe road risk.
15.	The transmission is no longer as smooth as it used to be, causing the vehicle to jolt and slip. I never know when it will happen. I can feel the change in gear shift.
16.	During take-off, it is starting to lag when I press the accelerator, especially in heavy traffic with frequent stop-start driving.
As these issues are all covered under the warranty, I request that all the necessary repairs are carried out as soon as possible, as they are long overdue, and it is making it unsafe for me to drive. I would also appreciate if you can schedule a repair appointment and provide me with a loan car, for the scheduled repair as these ongoing issues are causing me great inconvenience and stress.
Thank you for your attention to this matter.
Regards
<PRESIDIO_ANONYMIZED_PERSON>