Dear Esteemed Gentlemen,
Aslam o Alykum WR,

I hope this email finds you well and in good health.

As we have completed the site of "Raul Madinah" relocation under STC work Order # 2241000268.
Now we have been following with "Al Ajmi Contracting", the lead contractor for the Raul Madinah Project.
We had many meetings and site visits with Al Ajmi team and tried to explain the work that we have completed and delivered on site.
However, the AL AJMI team have raised the following concerns ,which I would like to highlight for all you for better understanding.
Here are the main points of disagreement between Hayat al Qassim (STC Contactor) and Al AJMI (Raul Madinah Contractor):

•	Civil Trench Length vs Fiber/ Copper Lengths: Representative of both sides,  Hayat al Qassim and Al Ajmi have made numerous Joint visits and have taken multiple measurements. However, as per STC standards and normal telecom practices and standards, the cable loops are included in the Total lengths of the route, while AL AJMI claims to disagree to that norm and they are saying that they will ONLY approve the cable lengths as per the CIVIL Length ONLY. While STC Inspector and PM has already approved the lengths as per Hayat al Qassim's claim.
•	Splice/ Jointing POINTS: All the splicing Points and the Jointing for the fiber &  Copper route has been as per APPROVED design from STC. And, as we all know that each STC design and site implementation goes through a meticulous scrutiny and inspection as normal SOP. And we,  as an STC contractor have follow each and every single standard. All these splicing points and their numbers have been approved by STC. However, AL AJMI wants us to open each FAT closure and show them the each splice, and they also wants us to open the Raycom for our Joint Closures (Copper Network) and show them the each jointing. AL AJMI also wants to show them and provide them the details of the LIVE STC Network, that which port is working and which is not. Please note that , this is a VERY VERY Sensitive information and NO CONTRACTOR has the access to this type of information. This is not possible as this is a LIVE route and will not be possible to open it and show them for their own satisfaction. 
•	Baladiyah Permits PO: STC has their own very well defined system, in which Baladiyah Permits' PO is auto generated as per the site's requirement, and the contractor can claim it during the invoicing of any site as per the PO value in STC system. However, Al AJMI claims not to follow this practice and they just want us to claim the PO as "0.29" per meter for the whole site. while we are claiming the PO which is approx. 28,000m SAR as per STC approved system.
•	20HDPE 32mm Sub ducts:  In some sections we have used the 20x 32mm HDPE ducts, as per STC's instructions and according to the Job application. However, Al AJMI is saying that they will NOT approve this section as these ducts are not included in the contract. Please, here this is to be NOTE that, this section is already approved by STC.
•	Cable Recovery: As per the contract between Hayat al Qassim and AL AJMI for this specific job, the cable recovery UPL (Unit Price List) was added, however, as of now the site is completed and AL AJMI is claiming that they will not approve this PO unless they have complete count from the other company that have received this recovery cables. While Hayat al Qassim already handed over all the recovered cable under STC approval.
•	Asphalt: We have completed the Asphalt in all the sections, in which some areas were under Normal street PO's and some were under ADVANCE Street's Asphalt PO. And we have again follow Baladiyah's Standards and all these section are again approved by STC and Baladiyah. However AL AJMI is saying that they will only approved the NORMAL street Asphalt PO as it was just required according to them.
Due to these unfortunate Disagreement, AL AJMI is cutting more than 1.5 Million SAR from our total invoice value.
Please we would like to intervene in this matter as STC and Raul Madinah are the main Stake HOLDERS of this site, to clear these Disagreements and to resolve the issue with balance of justice.
please reply the above email and mention that it contained wrong information and miss leading from your team because you didn`t attend the meeting and at the end our reference is the contract