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22. Business Innovation

Authorities Defined in the Approval Workflows

Department - Business Innovation
1.	Sangwon Lee is the Team Lead of Business Innovation.
2.	Anand Krishna Mishra is the Group Head of Sales & Marketing Process Innovation.
3.	Sumit Sharma is the Part Head of SCM Process Innovation.
4.	Nishant Mathur is the Part Head of MDM Operation
5.	Kanishk Aggarwal is the Sales Process Lead for Distribution DMS.
6.	Antriksh Dadhich is  the Manager Sales Process Lead for Retail [SmartDOST, SPP, GMCS]
7.	Saurabh Soni is the Manager of Retail & Consumer System
8.	Deepak Sachan is the Part Head of Sales Process Lead in Analytics [SAMS]
9.	Ashish Saxena serve as RBIMs for North regions.
10.	Rajib Kapat serve as RBIMs for East regions.
11.	Vishal Khandelwal serve as RBIMs for West regions.
12.	Ranjit Reddy serve as RBIMs for South regions.
13.	Rohit Sharma provides MDM Support for EPOS-B2B, User Creation, and GMCS.
14.	Rahul Dubey provides regional support for North in MDM Support
15.	Manoj Khandelwal provides regional support for East and West in MDM Support
16.	Pooja Chawla provides regional support for South in MDM Support
17.	Chandan Kumar is in charge of Smartdost CE & MX.
18.	DMS Helpdesk can be reached at <PRESIDIO_ANONYMIZED_EMAIL_ADDRESS>.

Department - MX
1.	Ghufran Alam is the Group Head of GT Sales in MX.
2.	SAMS Support is available at <PRESIDIO_ANONYMIZED_EMAIL_ADDRESS>.
3.	Vikas Mamgain is the Part Head of Channel Management.
4.	Deepak Thapar is the Channel Category Manager.
5.	Neeraj Thakur provides SIS Channel Marketing Support.
6.	Rajiv Chaudhari is the Manager for Partner Management.
7.	Prajith Prasad acts as the MX SPOC for SAMS.
8.	Vishal Mehta is the Part Head of SOP DSE
9.	Rajesh Ravindran is the Manager of SOP DSE.

Department - SDSI
1.	Ganesh Singh Gorla is the Group head of SDSI Project for Distribution.
2.	Amit Kumar Soni is the Group head of SDSI Project for Retails.
3.	Neeraj Sehgal is the head of SDSI NERP.

Department - F&A
1.	Jaeho Lee serves is the Div. CFO of SWA

Department - MX
1.	JiHong Kim is an Expat

Abbreviations and Full Forms
a)	ZSM - Zonal Sales Manager.
b)	RDM - Regional Distribution Manager.
c)	DSE Manager - Distribution and Sales Enhancement Manager.
d)	SCM Manager - Supply Chain Management Manager.
e)	RSM - Regional Sales Manager.
f)	RBIM - Regional Business Innovation Manager.
g)	DMS - Distribution Management System.
h)	GMCS - Global Market Communication System.
i)	EPOS - Electronic Point Of Sales.
j)	SAMS - Sales Analysis & Management System.
k)	SDSI - Samsung Data System India Pvt Limit.
l)	SPD - Samsung Prime Distributor.
m)	SZD - Samsung Zonal Distributor.
n)	MDD - Market Development Distributor.
o)	SMD - Samsung Micro Distributor.
p)	OBM - Online Beat Management.
q)	PIC - for Process In charge

Department: Business Innovation - CE (VD/DA)
Authorities Defined in the Approval Workflows

Department - Business Innovation

1.	Sangwon Lee is the Team Lead of Business Innovation.
2.	Anand Krishna Mishra is the Group Head of Sales & Marketing Process Innovation.
3.	Anuj Agarwal is the part head of SCM Process Innovation
4.	Nishant Mathur is the Part Head of MDM Operation
5.	Kanishk Aggarwal is the Sales Process Lead for Distribution DMS.
6.	Antriksh Dadhich is  the Manager Sales Process Lead for Retail [SmartDOST, SPP, GMCS]
7.	Saurabh Soni is the Manager of Retail & Consumer System
8.	Deepak Sachan is the Part Head of Sales Process Lead in Analytics [SAMS]
9.	Ashish Saxena serve as RBIMs for North regions.
10.	Rajib Kapat serve as RBIMs for East regions.
11.	Vishal Khandelwal serve as RBIMs for West regions.
12.	Ranjit Reddy serve as RBIMs for South regions.
13.	Rohit Sharma provides MDM Support for EPOS-B2B, User Creation, and GMCS.
14.	Rahul Dubey provides regional support for North in MDM Support
15.	Manoj Khandelwal provides regional support for East and West in MDM Support
16.	Pooja Chawla provides regional support for South in MDM Support
17.	Chandan Kumar is in charge of Smartdost CE & MX.\
18.	DMS Helpdesk can be reached at <PRESIDIO_ANONYMIZED_EMAIL_ADDRESS>

Department – CE
1.	Alok Pathak is the Group Head of SOP
2.	Amit Doomra is the Part Head of SOP Scheme Management
3.	Rakesh Dhiman is the Manager of SOP Scheme for Distribution
4.	Arun Shrivastava is the Manager of SOP Scheme for Retail
5.	Maneesh Sharma is the Part Head of Channel Management

Department – SDSI
1.	Ganesh Singh Gorla is the Project Group Head of SDSI for Distribution
2.	Amit Kumar Soni is the Project Manager of SDSI for Retail
3.	Neeraj Sehgal is the SDSI NERP Head

Department - F & A
1.	Jaeho Lee is the Div. CFO SWA

Abbreviations and Full Forms
a)	BM - Branch Manager
b)	CM - Channel Management
c)	SCM - Supply Chain Management
d)	RSM - Regional Sales Manager
e)	RBIM - Regional Business Innovation Manager
f)	DMS - Distribution Management System
g)	GMCS - Global Market Communication System
h)	EPOS - Electronic Point Of Sales
i)	SAMS - Sales Analysis & Management System
j)	SDSI - Samsung Data System India Pvt Ltd
k)	SPD - Samsung Prime Distributor
l)	SMD - Samsung Micro Distributor
m)	BS - Brand Shop
n)	PIC - Process In Charge

22.1 MX DMS
All RFAs will be valid for 7 Business working Days from Date of Approval or Month last day whichever is earlier.

22.1.1 ID Creation in MDM - New Access for systems (MyPumi)
Following approval will be followed for access to DMS and mapping Partners 

Pre-Requisite: Reason for Require, Geographical Area or List of MDD or/and list of dealers of Access
Head Office / Region Office: 
•	Reporting Manager: Yes
•	RBIM- Only for Regional Users
Head Office
•	Part Head MDM Operation: Yes
•	Notify: MDM Support – Regional Support
Note: System wise ID will get automatically locked if not used for more than 30 Days and Password reset request need to raise.
Data in below Template to be attached
Following format will be used for ID creation request
BI system for User	-	User Info
Employee Name -
Employee ID (Knox Email id) -
Employee Code -
Employee Designation -
Mobile Number -
Samsung Mobile IMEI -
Division (MX/ VD/DA) -
Channel (GT/OT/ON) -
Region -
State -
Location -
Reporting Manager Name -
Reporting Manager Employee code -
Designation of Reporting Manager -

System Name	-	Access Required (Yes/No)	-	Type of Access / Roles required
DMS -	
GMCS - 
Smart Dost – 


22.1.2	System modify (Job, Profile, Division, Department, Transfer, Territory realignment) (MyPumi)
Following approval will be followed for modifying access for DMS.NXT or change in Partners list in DMS.NXT
Pre-Requisite: Reason for Require, Geographical Area or List of MDD or/and list of dealers of Access, System Name 
Head Office / Region Office: 
•	Reporting Manager: Yes
•	RBIM: Only for Regional Users)
Head Office
•	Part Head MDM Operation: Yes
•	Notify: MDM Support – Regional Support
Note- Data in template to be attached as per 22.1.1

22.1.3	DMS.NXT Additional ID for Partner (MyPumi)
Following approval will be followed for additional ID for Partner to support High Value/Volume Business
Pre-Requisite: Reason for Require, Access Form or Format, if any
Head Office / Region Office: 
•	Reporting Manager: Yes
•	RBIM: Only for Regional Users)
Head Office
•	Part Head MDM Operation: Yes
•	Notify: DMS Helpdesk, MDM Support – Regional Support
Note: Criteria for releasing additional ID will be taken basis Daily No. of Bill cut, Total Value & Volume and No. of Dealers.  Decision will be taken by BI Team and benchmark figures may vary time to time.

Data in below Template to be attached:
Partner Code - 
Partner Name -
Mobile No - 
Region - 
State -
City - 
Division - 
Partner Type - 
Email Id - 
Avg. No. of bills per day - 
Monthly Turnover (on DP) current value –

Please fill in the necessary information in the above template and attach it with your request.
Additional Note: Criteria for releasing additional ID will be taken basis Daily No. of Bill cut, Total Value & Volume and No. of Dealers.  Decision will be taken by BI Team and benchmark figures may vary time to time

22.1.4	Dealer Inactive (MyPumi)
Following approval will be followed for to deactivate the Dealers for cases like Outlet Closed or created wrongly 
Pre-Requisite: Dealer Code & Name, Supplier Code & Name, Reason for deactivate (attach in excel if more than 10 and reason must be mentioned against every record)
Regional Office/Branches:
•	Group Head GT Sales: Pre–Notify
•	ZSM: Yes
•	RDM: Yes
•	RSM: Yes
Head Office
•	Channel Category Manager: Yes
•	Notify: SIS Channel Mktg Support, MDM Support – Regional Support
Note: Dealer will be deactivated with all suppliers if found active with more than 1 partner & reason is 'Outlet Closed' else only as per request
Data in below Template to be attached
Dealer Code - 
Dealer Name - 
Partner Code - 
Partner Name - 
Reason for Inactive Request – 


22.1.5	Dealer Re-Active (MyPumi)
Following approval will be followed for Re-activation of Dealer if completely deactivated i.e. not active with any Supplier and Inactive in Customer Master
Pre-Requisite: Dealer Code & Name, Supplier Code & Name, Reason for activate (attach in excel if more than 10 and reason must be mentioned against every record)
Regional Office/Branches: 
•	Group Head GT Sales: Pre - Notification 
•	ZSM:  Yes
•	DSE Manager: Yes
•	RSM:  Yes
Head Office:
•	Channel Category Manager: Yes
•	Notify: SIS Channel Mktg Support, MDM Support – Regional Support 
Note: Dealer will not be activated if active with other supplier (except mapped with other dedicated supplier like Accessories, Camera or Tab)
Data in below Template to be attached.
Dealer Code - 
Dealer Name -
Partner Code -
Partner Name -
Dealer Address -
Pin Code -
Dealer Mobile No -
Dealer GST No -
Dealer Email ID -
Reason for Re-activate -

22.1.6	Dealer Mapping with another partner/Assortment change (MyPumi)
Following approval will be followed for Re-activation of Dealer only if Active in Customer Master but not active with required Supplier
Pre-Requisite: Dealer Code & Name, Supplier Code & Name, Reason for activate (attach in excel if more than 10 and reason must be mentioned against every record)
	Regional Office/Branches:
•	ZSM: Yes
•	RBIM: Yes
Head Office:
•	Notify: MDM Support – Regional Support
Note: Dealer will not be activated if Inactive in Customer Master and already active with other supplier with same Assortment. Dealer blocked by DSE Team (Business Hygiene Team) will not be get re-active through this RFA
Data in below Template to be attached:
Dealer Code -
Dealer Name - 
Seller Code -
Seller Name -
Reason for Re-activate –

22.1.7	Dealer Transfer (SPD/MDD) – From One Supplier to another in DMS (MyPumi)
Following approval will be followed for Dealer Transfer from One Supplier to Another Supplier 

Pre-Requisite: Dealer Code & Name, Old Supplier Code & Name, New Supplier Code & Name, Reason for transfer (attach in excel if more than 10 and reason must be mentioned against every record) 
	Regional Office/Branches:
•	ZSM: Yes
•	RDM: Yes
•	RBIM: Yes
Head Office:
•	Manager- Partner Management: If transferring to/from SPD
•	Part Head - Channel Management: If transferring to/from SPD
•	Notify: MDM Support – Regional Support
Note: Dealer will be transferred & won't be remain active with old Supplier
For dealer transfer between MDD and SMD Part Head Channel Management is not required

Data in below Template to be attached

Dealer Code - 
Dealer Name - 
Old Partner Code -
Old Partner Name -
New Partner Name -
New Partner Name –

22.1.8	Dealer Details / Contact Change (MyPumi)
Following approval will be followed for Dealer Details to be updated where Dealer cannot be covered through SmartDOST

Pre-Requisite: Dealer Code & Name, Supplier Code & Name, Reason for Name Change, GST Certificate (Compulsory for non-DCM Outlets)
	Regional Office/Branches:
•	ZSM: Yes
•	RDM: Yes
•	RBIM: Yes
Head Office:
•	Notify: MDM Support – Regional Support
Note: SmartDOST will be primary source of Details update. This RFA will be applicable only for cases where update through SmartDOST is not possible. Address in GST Certificate and DMS should match

Data in below Template to be attached. All columns mentioned are mandatory or RFA will not be processed:
Dealer Code –
Dealer Name –
Partner Code –
Partner Name – 
Dealer Address –
Pin Code –
Dealer Mobile No - 
Dealer GST No - 
Dealer Email ID -
Dealer Pan No –
Dealer Owner Name –

22.1.9	User Contact / Details update (mobile number / IMEI / Employee code / Reporting to / Email Id) - MX (MyPumi)
Following approval will be followed for change in mobile number for OTP, IMEI, employee code, Email, reporting to change:
Regional Office/Branches:
•	ZSM: Yes
•	RDM: Yes
•	RBIM: Yes
Head Office:
•	Notify: MDM Support – Regional Support
Pre-Requisite: Data will be required in below mentioned format with old & new details with reason:
Partner Code - 
Old Mobile No./IMEI/ Employee code / Reporting to / Email Id - 
New Mobile No./IMEI/ Employee code / Reporting to / Email Id -
Reason for change –