could please correct this  CV Nour Haman Gharaibeh
Amman, Jordan 00962796413090 • <PRESIDIO_ANONYMIZED_EMAIL_ADDRESS>
Gender Female | Date of birth 28/09/1991 | Nationality Jordanian

Professional Summary
Experienced HR professional with 6 years of experience in various HR roles. Skilled in recruiting, onboarding, training and development, performance management, compensation and benefits, employee relations, and HR compliance. Strong communicator and team player who is committed to creating a positive and productive workplace culture.
Employment History
HR Officer, INTERSOS, (NGO), Amman (June  2023 – Till Now)
•	Coordinate the Regional Office recruitment process, ensuring that international and national staff recruitment is done within specified time limits, in accordance with HelpAge standards. This includes appropriate announcements, interviewing, reference checks, contracting, and on-boarding. Provide training to hiring managers on the recruitment processes and ensure that they are followed.
•	Provide operational HR support for international recruitment, induction, discipline, and grievance issues, including the creation and maintenance of recruitment files for all recruitments.
•	Coordinate the orientation process and manage contracts by ensuring that all contract templates reflect the minimum requirements of local labor law and the HelpAge Operational Handbook. Be responsible for the timely and accurate preparation of appropriate contracts for employees, consultants, volunteers, and interns.
•	Support the Regional HR Manager in conducting and tracking the performance appraisal training for staff.
•	Prepare monthly payroll for national and international staff.
•	Keep personnel files for all regional office staff according to local law and HelpAge requirements, create new files for newly hired staff, and collect missing files for all current staff.
•	Keep track of all regional office staff's annual leave balance and maintain leave requests.
•	Keep an HR tracker for all regional office staff and key country office staff up to date.
Senior HR Specialist, RESCO Business Services, Amman (March 2022 – Marah 2023)
Responsibilities:

•	Coordinate the recruitment process, ensuring that it is done within specified time limits and in accordance with standards. This includes appropriate announcements, interviewing, reference checks, contracting, and onboarding.
•	Create and maintain recruitment files for all recruitments.
•	Coordinate the orientation process and arrivals checklist for all new staff and consultants. Inform relevant administrative and safety staff to follow up with on-arrival arrangements related to visas, accommodations, safety briefs, etc.
•	Manage contracts, ensuring that all contract templates reflect the minimum requirements of local labor law. Be responsible for the timely and accurate preparation of appropriate contracts for employees, consultants, volunteers, and interns.
•	Create and conduct performance appraisal training for staff.
•	Track performance appraisal form submissions for all staff.
•	Follow up with line managers to ensure that all staff has a probation review form completed by their line manager.
•	Track and manage the training needs assessment for all employees.
•	Ensure compliance with local regulations and labor law and liaise with local labor authorities.
•	Ensure compliance with HR-related effort reporting processes and procedures.
•	Prepare monthly payroll for national staff and distribute monthly salary slips to all staff.
•	Keep personnel files for all staff according to local law. Create new files for newly hired staff and collect missing files for all current staff.
•	Maintain confidentiality and professionalism for all personnel paperwork, records, and issues.
•	Draft and maintain all office policies and procedures, including protocols for leave requests and other personnel requirements.
•	Keep track of all staff annual leave balances and maintain leave requests.
•	Notify line managers about approaching end dates of contracts for staff.
•	Prepare work certificates for staff upon request.
HR Officer, National Insurance Company, Amman (Jan 2020 – Feb 2022)
Responsibilities:
•	Provide a generalist HR service to managers across a full range of HR issues.
•	Handle and advise on people management issues, including performance management employee relations, and conflict resolution.
•	Assist in the entire process of hiring, probation, evaluation, promotion, and termination of staff, ensuring compliance with local regulations and labor law, and liaising with local labor authorities.
•	Maintain standard tools for recruitment (job descriptions, interview questions, selection grids, etc.), and provide orientation packages and arrange presentations for all new staff.
•	Enable probation objectives and reviews to be set up and carried out, and manage underperformance promptly.
•	Facilitate conflict resolution between staff or between managers and participate in investigations when needed.
•	Prepare the staff payroll accurately and ensure the payroll roster is up to date.
•	Identify training needs and develop internal and external training opportunities for staff.
•	Maintain confidentiality and professionalism for all personnel paperwork, records, and issues.
•	Maintain awareness of Jordanian local labor law requirements and changes, and coordinate with finance to ensure that social security, local taxes, health insurance, and benefits are managed in accordance with local law.
•	Receive training and worked on the Mena Itech system.

HR Assistant, HelpAge International, EME Regional Office (INGO), Amman (April 2019 – Jan 2020)
Responsibilities:
•	Coordinate the Regional Office recruitment process, ensuring that international and national staff recruitment is done within specified time limits, in accordance with HelpAge standards. This includes appropriate announcements, interviewing, reference checks, contracting, and on-boarding. Provide training to hiring managers on the recruitment processes and ensure that they are followed.
•	Provide operational HR support for international recruitment, induction, discipline, and grievance issues, including the creation and maintenance of recruitment files for all recruitments.
•	Coordinate the orientation process and manage contracts by ensuring that all contract templates reflect the minimum requirements of local labor law and the HelpAge Operational Handbook. Be responsible for the timely and accurate preparation of appropriate contracts for employees, consultants, volunteers, and interns.
•	Support the Regional HR Manager in conducting and tracking the performance appraisal training for staff.
•	Prepare monthly payroll for national and international staff.
•	Keep personnel files for all regional office staff according to local law and HelpAge requirements, create new files for newly hired staff, and collect missing files for all current staff.
•	Keep track of all regional office staff's annual leave balance and maintain leave requests.
•	Keep an HR tracker for all regional office staff and key country office staff up to date.
HR Assistant, Save the Children (NGO), Amman (July 2017 – March 2019)
Responsibilities:
•	Keep personnel files for all staff according to local law, create new files for newly hired staff, and collect missing files for all current staff.
•	Assist in developing and following up on volunteer agreements.
•	Assist in recruitment.
•	Follow up and monitor timesheets, attendance, and leaves.
•	Assist in preparing for induction trainings and any other training given by HR.
•	Monitor staff attendance and leaves and ensure timely and accurate completion of timesheets.
•	Prepare all new staff documents, including contracts and file request forms, and follow up on new hire paperwork for employees.
•	Prepare clearance for employees.
•	Prepare formal letters.
•	Follow up on contract validations as needed.
HR Assistant, McDonalds co) HQ), Amman) Jan 2015 – March 2015)
Responsibilities:
•	Responsible for opening files and arranging documents for new staff in accordance with Mc- HR policy and procedure.
•	Responsible for preparing and checking daily attendance reports.
•	Responsible for filing.
•	Open and close positions in Cornerstone.
•	Maintain internal and external job postings.
•	Review all new hire paperwork and related documents.
•	Insert and track all positions on the HR recruitment system.
•	Participated in preparing the agreement between Mc and Chamber of Commerce of Amman.
•	Trained and worked on the Mena Itech system.
•	Represented Mc at the Al Akhtaboot recruitment event.

Additional Skills
•	Able to work effectively in a team as well as independently.
•	Proficient in using Microsoft Office™tools.
•	Self-motivated, with the ability to identify and solve problems, active listening skills, and the ability to motivate others.
•	Friendly and sociable, with strong interpersonal skills.
•	Goal-oriented, with the ability to focus on achieving objectives.
•	Effective at multi-tasking, with the ability to handle multiple tasks simultaneously.
•	Excellent time management skills, with the ability to prioritize tasks and meet deadlines.
Education

BSc. Computer Information Systems
Yarmouk University (2013)
Faculty of Information Technology and Computer Sciences

Tawjihi (Scientific Stream)
Dar Al Aolom School (2009)

References
	Available upon request.