1.	Give a definition for management by objectives (MBO)
2.	Give two advantages to a business of using management by objectives.
3.	Identify two potential problems of using management by objectives.
4.	Suggest a type business where Management by Objective may not be appropriate. 
5.	What is Contingency Leadership?
6.	According to situational approach, what style of leadership is best? 
7.	What 4 styles of leadership are considered in the situational approach?
8.	What 4 levels of maturity of workers are considered in the situational approach?
9.	What is functional leadership?
10.	According to actions centred management, there are three elements to all leadership situations. They are?
11.	How many leadership styles does Tannenbaum and Schmidt continuum identifies?
12.	What are the two variables used to classify the different types of leadership style according to Tannenbaum and Schmidt continuum?
13.	Name the six functions of a manager
14.	Name the five functions of a leader
15.	Explain the following terms: culture, vision, mission, values, ethics 

Aim C 

16.	What is Human Resource Management?
17.	Give three HR tasks/roles 
18.	What is HR planning
19.	What are the 3 key activities involving HR planning
20.	Give an example of a HR objective
21.	Explain one internal and one external influence on HR objectives
22.	Why is forecasting labour demand important?
23.	Give 3 important indicators/factors to consider when assessing the workforce
24.	Explain the term productivity
25.	Explain the term capacity
26.	What is a flexible workforce?
27.	What is the difference between permanent and temporary employees?
28.	 What is the difference between part time and full time employees?
29.	What is the difference between part time and zero hour contracts?
30.	What is the difference between core and peripheral workers?
31.	What is sub-contracting?
32.	What are agency staff?
33.	What is the difference between skills, educational level, experience and aptitude?
34.	What is labour turnover?
35.	What is the formula for labour turnover?
36.	What are the common reasons behind high labour turnover?
37.	What can HR do to reduce labour turnover?
38.	Give two benefits and two drawbacks of high labour turnover in a company
39.	What is labour productivity?
40.	What is the formula for labour productivity?
41.	What are the common reasons behind low labour productivity?
42.	What can HR do to increase labour productivity?
43.	Give two benefits of high labour productivity in a company
44.	What is skills shortages?
45.	How can HR identify skills shortages?
46.	What can HR do to reduce skills shortages?
47.	What is workplace stress?
48.	What are the common reasons behind high workplace stress?
49.	What can HR do to reduce workplace stress?
50.	Give two drawbacks of high workplace stress in a company
51.	What is absenteeism?
52.	What is the formula for absenteeism?
53.	What are the common reasons behind high absenteeism?
54.	What can HR do to reduce absenteeism?
55.	Give two drawbacks of high absenteeism in a company
56.	Why is motivation important for HR?
57.	Why is engagement with business culture important for HR?
58.	Why is employee satisfaction essential within HR planning
59.	How can employee satisfaction be measured?

Aim E

1.	Why is change important?
2.	List three reasons for change
3.	List three internal influences on change
4.	List three external influences on change
5.	Identify 4 stakeholders of a business, explain their sole, interest and influence
6.	Explain, with a business example, why stakeholders interests may conflict
7.	What is a stakeholder mapping?
8.	Why is important to manage change?
9.	What are the main 4 reasons why stakeholder resist to change?
10.	What are the main 6 ways to overcome change?