Hello, Could you help me writing a Personal letter? Here is the Job description: Head of Project Management

Job Overview
As we head into a new period of growth, Brightvision is seeking a strategic and innovative leader to step into the role of Head of Project Management. This newly-created position will focus on two key areas - Project Management and Customer Success.
Under a recently-appointed Head of Outbound Marketing, Brightvision is looking to implement a more comprehensive project management process that not only ensures our projects are executed efficiently, on time, and with the highest quality standards, but also generates long-term opportunities and forges strong customer relationships for the business through the provision of world-class CX, clever adoption strategies, and tangible recurring value for our customers.
The Head of Project Management will oversee the day-to-day execution of our projects and spearhead the development of process and policy upgrades that help us to realise this vision.

Key Responsibilities:
•	Collaborate with the Leadership team on the development and execution of a comprehensive project management framework that aligns with Brightvision’s long-term strategic goals.
•	Work closely with the Head of Outbound Marketing to ensure that project management practices contribute to the broader company vision, supporting both operational excellence and customer-centric outcomes.
•	Oversee the planning, execution, and delivery of all projects, ensuring they are completed on time, within scope, and with the highest quality standards.
•	Continuously evaluate and optimize project management processes and methodologies, identifying tools that enhance efficiency, effectiveness, and scalability.
•	Onboard, mentor and guide the project managers, fostering a culture of continuous improvement and accountability, helping the Head of Outbound Marketing to ensure we have the correct skillsets and incentive programmes to deliver continuous account growth, retention, and customer satisfaction.
•	Constantly hunt for opportunities to ‘Wow’ our customers and leverage memorable customer experiences to deliver growth
•	Work closely with other departments to ensure seamless project execution, fostering a culture of collaboration and shared success. 
Ideal Candidate Profile:
•	Extensive experience in project management, with a proven track record of successfully managing complex projects.
•	A CX advocate who understands how to strike a balance between customer needs and business goals.
•	Strong understanding of project management methodologies, tools, and best practices.
•	Demonstrated ability to lead process improvement initiatives, particularly in integrating automation and new technologies.
•	Excellent leadership and people management skills, with a focus on mentoring and developing talent.
•	Strong strategic thinking and problem-solving abilities.
•	Some exposure to Revenue Operations (the friction vs force concept) and EOS methodologies
•	The ability to demand, assess, and leverage data to improve business and customer outcomes 
And here is my CV: A Recognized Expert in Project Management, Experienced in All Aspects of Providing Focused, Business
Solutions Ensuring Operational Excellence
 Comprehensive background in project management solutions, with the skills and abilities to provide service delivery for large
prestigious organizations.
 Internationally experienced, with over 30 years of specific business and project management organizational skills.
 Dedicated to assisting companies with attaining business and financial goals.
 Multi-lingual, speaking Swedish, English, Greek, Italian, and German.
 Recognized as a management expert in the execution of strategic planning and analysis, streamlining innovative solutions to
achieve overall goals.
CORE COMPETENCIES
Cross-Functional Collaboration  Business Process Improvements  Program & Project Management  Team Management 
Solutions Advice  Stakeholder Management  Cost Reduction  Resource Management  Leadership  Communication 
Competitive Intelligence  Budget Allocation  Service Delivery  Change Management
EXPERIENCES AND ACHIEVEMENTS
Ansys Sweden AB, Gothenburg, Sweden 2021 -2024
Senior Customer Project Manager
Managed successfully the completion of a four-year 11 MEur complex project using agile and hybrid ways of working. Kept
motivated both the teams that are globally distributed as well the outsourced team for the Front End development.
 Secured the deadlines by having regular and frequent meetings with the development teams.
 Communicated the progress of the project to the senior management.
 Had frequent meetings with the customer to inform about the progress and managed the expectations.
 Developed processes for Lessons learned and Testing.
Accelerated Growth AB, Gothenburg, Sweden 2017 –2021
Senior Project Manager
Ansys Sweden AB, Stockholm, Sweden 2019 - 2021
Senior Project Manager
Effectively brought to track a complex project for a major multinational Telecommunications company, developing automated
simulation applications using agile and hybrid ways. Coordinated the increments to be delivered to the customer with the Scrum
Master and the development teams from multiple disciplines and globally distributed. Managed overseas-outsourced suppliers of
Front-End development and testing.
 Conducted regular meetings with senior management and the customer to encourage communication and successfully
resolve any project issues.
 Presented weekly to the common Steering Committee the progress of the project.
 Scheduled the major deliveries in close cooperation with the management team of the customer.
Volvo Car Corporation, Gothenburg, Sweden 2017 - 2019
Senior IT Project Manager
Managed digitization projects life cycle, secured necessary resources for completion, while supervising international team
members to coordinate timely and successful execution using traditional, agile and hybrid approaches. Reported monthly the
estimated budget forecast and the accruals for the projects.
 Implemented the Temporary Part Deviation functionality in an existing application coordinating internal crossdepartmental
resources and outsourced suppliers.
 Delivered a three-track project that examined integration options for Issue and Change Management as well as Part
Deviations between car manufacturers.
 Executed a 15 MSEK project that implemented an information management solution for system engineering and software
development. Ordered licenses and bought in resources.
 Completed 10% below budget a 6.8 MSEK project with a team of both internal resources and offshore service providers
for the upgrade of a SW handling tool with further functionality. Negotiated the time and the cost with the suppliers to
control the performance indicators.
SingularLogic S.A.,Athens, Greece 2017 - 2017
Senior Project Manager
Implemented successfully integration projects for companies in the oil industry, pharmaceutical companies, and maritime
companies. The integrations included CRM, OTR (One Touch retail) and ERP systems.
 Gathered financial data for the projects and reported monthly to finance and upper management.
 Conducted weekly meetings with the major customers to synchronize and get early alerts of project issues.
 Coordinated project members from different departments to achieve project success in terms of time management and
customer satisfaction.
VOICES FROM COLLEAGUES
“You brought into the project a level of wisdom that helped to completely change the destiny of this project. You had been inspiring
for me.”
“As we discussed many times, your resilience and persistence have been key on such a long run. You stepped in this program during
some of the most difficult and complex hours of this program and you never gave up.”
“Indeed, it's one of the most complex projects I have seen in my tenure with a lot of challenges and you managed and supported my
testing activities very well.”
“I learned many things from you. You are a very polite and calm person I have seen and handled complex situations with patience.”
“Despite the challenges, you managed to keep the project straight and, more importantly, you made us feel supported and backed up.”
“You were the quiet strength of this Project in my mind, taking topics one by one seriously and full-hands”
ADDITIONAL CAREER HIGHLIGHTS, A SELECTION
Senior Project Manager, Scrum master- AppArt S.A., Athens, Greece 2012-2017
Head of Program Management/Head of Technical Contract Administration &Ordering -Wind Hellas, Athens, Greece 2004-2011
Account Project Manager / Project Manager- Ericsson Hellas, Athens, Greece 1998-2004
Assistant Consolidation Project Manager / Telecommunication Software Tester- Ericsson, Rome, Italy 1997-1998
EDUCATION
Certificate: Electronic Design, Sundsvalls Högskola, Sweden 1986
Project Management Professional (PMP), Project Management Institute 2016
Professional Scrum Master (PSM I), Scrum.org 2019
TECHNICAL PROFICIENCY
Microsoft Office | Microsoft Project | Azure DevOps | Project Libre | Primavera P6