Please check the following for correctness and grammar:
 Dear Sue,
Thank you for your call yesterday regarding my unresolved complaint against LDV Parramatta. I appreciated the opportunity to discuss the matter with you.
As we discussed, since lodging my complaint to NSW Fair Trading about LDV Parramatta, I have been in correspondence with LDV Australia Customer Relations, specifically Jodie Ippolito, regarding the ongoing faults and warranty-covered issues with my vehicle. Despite the existence of these issues during previous servicing with the LDV Parramatta Service Centre, LDV Australia has not address my concerns.
It is distressing to note that LDV Australia's responses have been dismissive. They have disregarded my comments and requests for specific answers to the issues I raised. This behaviour is reminiscent of my experience with LDV Parramatta, indicating a pattern of condescending responses and a lack of accountability from LDV Australia, the LDV vehicle importer and distributor in Australia. Their actions have continued to cause me extreme grief, frustration, and stress.
I have attached the official email trail of the correspondence with LDV Australia. Additionally, I have summarised the key points from the email trail. However, I have not repeated the individual issues which have been summarised in my first email dated 23 May 2023 to LDV Australia in the email trail:
1.	Disagreement with the inspection and diagnosis fee for warranty-covered issues: LDV Australia is supporting the diagnosis fee to assess the warranty-covered issues with my vehicle. I strongly disagree with this fee as these issues previously accepted as warranty issues are covered under warranty. It is unreasonable to expect the customer to bear the cost for re-assessing faults that should be the responsibility of LDV Australia.
2.	Request for a detailed reason in writing for each item considered non-warranty: I have repeatedly requested a comprehensive, written explanation for each item they have deemed as non-warranty. It is crucial for me to understand the basis on which certain issues are being excluded from warranty coverage. Unfortunately, LDV Australia has ignored this request and provided no response.
3.	Liability of LDV Parramatta, LDV Australia, and SAIC Motor for accidents resulting from vehicle defects: I have raised concerns regarding the potential liability of LDV Parramatta, LDV Australia, and SAIC Motor in cases where accidents occur due to manufacturing defects in the LDV T60 vehicle. I firmly believe that the responsibility for accidents caused by such defects should rest with the manufacturer. LDV Australia has not addressed this issue I raised and did not respond.
4.	Request for contact details of LDV Australia's general manager and directors: I have requested the contact details of LDV Australia's general manager and directors to escalate my complaint and ensure that it receives appropriate attention. LDV Australia has failed to provide these details or address this request.
5.	Dissatisfaction with the lack of transparency and poor customer service: I have expressed my dissatisfaction with lack of transparency. LDV’s failure to provide direct answers and address concerns has added to my frustration and disappointment.
6.	The vehicle is not fit for its intended purpose due to manufacturing faults: I assert that my vehicle is not fit for its intended purpose due to the presence of manufacturing faults. These faults have significantly impacted the vehicle's performance and functionality, rendering it unreliable and falling short of the standards expected for a vehicle of its kind. LDV Australia has chosen not to address this assertion in their responses.
7.	Inability for me to utilize the vehicle's features due to its dysfunctional and faulty nature: This has resulted in my inability to fully utilize the vehicles features. LDV Australia has ignored this issue and provided no response.
8.	Attempt to transfer responsibility for vehicle faults to the customer: I have raised concerns regarding LDV Australia's attempt to transfer the responsibility for vehicle faults to me the customer. This attempt is seen as an evasion of the company's obligations under warranty and consumer protection laws, which is unacceptable given the documented manufacturing faults present in the vehicle. LDV Australia has chosen not to address this concern in their responses.
9.	Unacceptable statement by LDV representative implying the faults are not covered under warranty: I find this statement unacceptable as the faults have been acknowledged during previous servicing and should rightfully be covered under warranty. LDV Australia has ignored this issue and provided no response.
10.	I had an agreement with the previous Service Manager, Mr. Jamie Procopio that the faults had been recognised as warranty issues: LDV Australia has chosen not to address this issue in their response.
In view of the response received from LDV Australia, I request that NSW Fair Trading also investigate LDV Australia's conduct in relation to their handling of warranty-covered issues. I firmly believe that LDV Australia's actions are in violation of consumer rights and warranty provisions.
Please advise if I need lodge a separate complaint specifically addressing LDV Australia's failures in dealing with this issue.
Thank you for your attention to this matter, and I greatly appreciate your response and assistance in resolving this dispute.
Regards
<PRESIDIO_ANONYMIZED_PERSON>