Your Task

All relevant information relating to awards and award conditions must be sourced from the following website: https://www.fairwork.gov.au/employment-conditions/national-employment-standards

and Hospitality Industry (General) Award 2020


Note: The information provided below includes a 30 minute meal break for each staff member. (You MAY use a spreadsheet to develop this staff roster FIRST then transfer it into the template provided. Please upload this spreadsheet with your assessment if you find it easier)

Staff details and hours:

Mark (Front Office grade 1) – will be working from 13.30 – 22.00 on Wed, Thurs, Fri and Sun and from 13.30 – 20.00 on Sat.

Tom (Front Office grade 1) – will be working from 6.00 – 14.30 on Mon, Tues, Wed and Sun and from 6.00 – 12.30 on Saturday.

Jordan (Front Office grade 1) – will be working from 22.00 – 6.30 Tues, Wed, Thurs and Fri and from 24.00 – 6.30 on Sat

Sam (Front Office grade 2) – will be working from 15.30 – 22.00 on Mon, from 6.00 – 14.30 on Thurs, Fri and Sat and from 13.30 – 22.00 on Sun.

Shelly (Front Office grade 2) – will be working from 13.30 – 22.00 on Mon, Tues, Wed and Thurs and from 13.30 – 20.00 on Fri

Darren (Front Office grade 3) – will be working from 22.00 – 6.30 on Mon, Fri, Sat and Sun and from 24.00 – 6.30 on Tues

Scott (Front Office Supervisor) will be working from 6.00 – 14.30 on Mon, Tues, Wed and Sun and from 6.00 – 12.30 on Thurs.

Margaret (Front Office Supervisor) – will be working from 15.30 – 22.00 on Tues, 13.30 – 22.00 on Wed and Sat, 12.30 – 21.00 on Thurs and from 6.00 – 14.30 on Fri.

Akim (Casual on call) Can cover up to Front Office Supervisor grade 2 - is at University full time but will accommodate shifts when possible. Evenings and weekends are best.

Annie (Casual) Can cover up to Front Officer Supervisor grade 2 - only available when husband can sit their 8month old baby. Evenings are best but can be flexible.

Below is the roster template with hourly rates: DUKE RESTAURANT
FRONT OFFICE: Week Commencing: 27th March 2023 TO 2nd April 2023
Grade Employee Monday
27/03/23 Tuesday
28/03/23 Wed
29/03/23 Thru
30/03/23 Fri
31/03/23 Sat
01/03/23 Sun
02/03/23 Total Hours Hourly Rate Notes:
F/O Grade 1 Mark

13.30-22.00 13.30-22.00 13.30-22.00 13.30-
20.00 13.30-22.00 38 $21.19
F/O Grade 1 Tom
6.00-
14.30
6.00-
14.30 6.00-
14.30 6.00-12.30 6.00-
14.30 38 $21.19
F/O Grade 1 Jordan

22.00-
6.30 22.00-6.30 22.00-6.30 22.00-6.30 24.00-6.30 38 $21.92
F/O Grade 2 Sam
15.30-
22.00
6.00-14.30 6.00-14.30 6.00-14.30 13.30-
22.00 38 $21.92
F/O Grade 2 Shelly
13.30-
22.00
13.30-
22.00 
13.30-
22.00 13.30-
22.00 13.30-
22.00 38 $21.92
F/O Grade 3 Darren
22.00-
6.30
24.00-
6.30 22.00-
6.30 22.00-
6.30 22.00-
6.30 38 $23.09
F/O
Supervisor Scott
6.00-
14.30
6.00-
14.30 6.00-
14.30 6.00-12.30 6.00-
14.30 38 $24.54
F/O
Supervisor Margaret

15.30-
22.00 13.30-22.00 12.30-
21.00 6.00-
14.30 13.30-
22.00 38 $24.54

F/O = Front Office Breaks: Each shift includes a 30-minute unpaid meal break
Weekly Hours: Each staff member work 4 x 8-hour shifts and 1 x 6-hour shift
Casual Staff: Rate of shift cover + 25% loading
Overtime shifts: Short notice coverage may be authorised as Overtime (or Extension of shift) from other staff member on their days off of a continuity of shifts not exceeding 12 hours.
Overtime/Extension rates: First 3 hours 1.5 x hourly rate; thereafter double hourly rate.
Saturday overtime rate: Hourly rate +50% loading/hr
Sunday overtime rate: Hourly rate + 75% loading/hr
Assessment Task 4

You have just been advised that there has been a car accident involving two (2) of your staff members who carpool to work.

Whilst they are not seriously injured, they will both require 5 days off to recover from the injuries sustained.

The two staff members involved are Shelly (Front Officer Grade 2) and Margaret (Front Officer Supervisor).

Review the completed roster template you submitted in Assessment Task 3A and make every attempt possible to cover their rostered shifts with other staff members that can fulfil their roles. This includes Casual Staff; authorised Overtime and Shift extensions. (as per notations at bottom of roster template).

Ensure you do the following:

1.Move Shelley and Margaret’s shifts to a new line and mark as Leave
2.Cover Shelley and Margaret’s shifts
3.Clearly mark in the lines of Margaret and Shelly’s rostered shifts WHO is covering that shift for them and mark as O/T (Overtime); C (Casual); Ext (Extension)
4.Calculate the new wages rates for the covered shifts (CASUAL ONLY - YOU ARE NOT REQUIRED TO CALUCATE Overtime or Extension rates)
5.Identify any outstanding shifts to be covered in an alternate colour and mark clearly NOT COVERED
6.Complete the staff coverage table on page 2 outlining who is covering what shift and how
6.Outline a solution to shifts that you may not be able to cover.


NB: All shifts can be covered using current stuff and casuals - if you are unable to cover a shift - review how you are looking at the problem
If there are issues, then identify these clearly on the attached template with appropriate solutions or actions to be considered to ensure the operational roster is functional.

USE THIS TEMPLATE below : Roster Template_ SITXHRM002 Ass 4 2023
DUKE RESTAURANT
FRONT OFFICE: Week Commencing: 27th March 2023 TO 2nd April 2023
Grade Employee Monday Tuesday Wed Thru Fri Sat Sun Total Hours Hourly Rate Notes:
F/O Grade 1 Mark


F/O Grade 1 Tom


F/O Grade 1 Jordan


F/O Grade 2 Sam


F/O Grade 2 Shelly


F/O Grade 3 Darren


F/O
Supervisor Scott


F/O
Supervisor Margaret



F/O = Front Office Breaks: Each shift includes a 30-minute unpaid meal break
Weekly Hours: Each staff member work 4 x 8-hour shifts and 1 x 6-hour shift
Casual Staff: Rate of shift cover + 25% loading
Overtime shifts: Short notice coverage may be authorised as Overtime (or Extension of shift) from other staff member on their days off of a continuity of shifts not exceeding 12 hours.
Overtime/Extension rates: First 3 hours 1.5 x hourly rate; thereafter double hourly rate.
Saturday overtime rate: Hourly rate +50% loading/hr
Sunday overtime rate: Hourly rate + 75% loading/hr