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Monday, September 16

BDS Connected Solutions, LLC
 • 
3:28 pm
Thank you for applying to the Part Time Retail Merchandiser opportunity at BDS Connected Solutions. I believe you could be a great fit for this role.  
To provide you with a glimpse into the day-to-day experiences of our merchandising specialists, I have included a video below titled "Break Fix Day in the Life." This video offers a comprehensive overview of the role and will provide you with valuable insights:  
Video Link: https://www.youtube.com/watch?v=iKEXhuKGtIE   
After reviewing, please let me know if you are interested in this position.  
Thank you and I hope to hear from you soon.  

Talent Acquisition Recruiter 
BDS Connected Solutions
You
 • 
8:21 pm
Thank you for reaching out regarding the Part Time Retail Merchandiser position at BDS Connected Solutions. I appreciate the opportunity and have reviewed the "Break Fix Day in the Life" video you shared. It provided valuable insights into the role, and I am excited about the possibility of joining your team.

I am very interested in this position and would welcome the opportunity to discuss it further. Could we arrange a time for an interview at your earliest convenience?
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Yesterday

BDS Connected Solutions, LLC
 • 
7:26 am
Hi Xander, before we can set up a video interview. There are some questions we need to go through on here.  Please answer all of the following questions:  
1. What is your Weekday (M-F) availability for this position? 
2. Are you currently working a PT or FT job, if so, how many weekly hours? 
3. What interests you most about the position?
4. Are you tech-savvy, do you like tinkering with and troubleshooting electronics? 
5. If offered the position when could you start in-field training?
6. What is your mailing address?  (This is to ensure you are within the required radius for this position)
7. Do you have a reliable vehicle as a form of transportation? Something you know will not give you car troubles in the foreseeable future.
8. Are you available a minimum of 20 hours per week Monday to Friday between 8 am to 5 pm?
Thank you!
You
 • 
2:34 pm
1. Weekday Availability:

I am available to work during the morning to afternoon hours, Monday through Friday.

2. Current Employment Status:

I am not currently employed and am fully available to commit to this position.

3. Interest in the Position:

I am particularly drawn to the technical aspects of this role, especially the opportunity to work with and troubleshoot electronics. This aligns well with my passion for technology and hands-on problem-solving.

4. Technical Skills:

Yes, I am tech-savvy and thoroughly enjoy tinkering with and troubleshooting electronics. My previous experiences have strengthened my ability to handle technical tasks efficiently.

5. Availability to Start In-Field Training:

I am available to begin in-field training immediately and can accommodate your scheduling needs.

6. Mailing Address:

87 Godwin Avenue
Paterson, NJ 07501

7. Reliable Transportation:

Yes, I own a reliable 2011 Audi A6 that is well-maintained and dependable for transportation needs.

8. Weekly Availability:

I am available to work a minimum of 20 hours per week, Monday through Friday, between 8 am and 5 pm.

I am enthusiastic about the possibility of contributing to BDS Connected Solutions and am confident that my skills and dedication would be a valuable addition to your team. I look forward to the opportunity to discuss how my background and abilities align with the needs of your company.

Best regards,

<PRESIDIO_ANONYMIZED_PERSON>


BDS Connected Solutions, LLC
 • 
2:42 pm
Hi Xander what specific times would your availability be?
You
 • 
2:44 pm
9am-5pm Monday-Friday

BDS Connected Solutions, LLC
 • 
2:46 pm
Ok, are you able to receive packages at your home address: 87 Godwin Ave, Paterson, NJ 07501? Our reps receive kits to bring to stores to complete visits with.
You
 • 
2:47 pm
yes

BDS Connected Solutions, LLC
 • 
2:48 pm
The biggest challenges that reps find in this role are listed below: 

1. Importance of personal and functional vehicles due to the heavy amount of driving
2. Attention to detail and taking the time to thoroughly review call reports (not reading correctly leads to having to do revisits).
3. Must be handy and good with tools or feel confident you can get there quickly with provided training.

Do you think you would be able to successfully overcome these challenges in this role?

Thank you!
You
 • 
2:55 pm
I’m excited about the role and ready to take on these challenges, but I was wondering what you mean by a "heavy amount of driving." Could you give me an idea of how much driving is expected each week?

BDS Connected Solutions, LLC
 • 
2:58 pm
Our reps must consistently cover any visits within a 30 mile radius one way in any direction of the Parsippany, NJ area. At times this may go up to 60 miles. Are you able to agree to that?
You
 • 
3:12 pm
yes

BDS Connected Solutions, LLC
 • 
3:12 pm
ok, so you understand the amount of driving varies each day and week?
You
 • 
3:15 pm
Yes, it wont be a problem.

BDS Connected Solutions, LLC
 • 
3:16 pm
There are two pay rates for this position. There is an L1 of 17 and an L2 of 18. There are two pay rates as you would have both types of L1 and L2 work while in the same store. L1 of 17 per hour is for any general merch work, anything we consider non break fix work, any audits, online training and conference calls etc. L2 of 18 per hour is for any break fix work, installation work and any infield training etc. An example of break fix work is every week each target location is visited by our reps. They go back to the electronics department and all of the interactive displays as well as the tvs hanging on display they have to ensure they are present and fully functional. If they are not present they do have to place them and if they are not fully functional they do troubleshoot them, which can involve taking the displays apart, looking at our troubleshooting guide, calling the call center, ordering parts and placing them when they come in. We also do a variety of other troubleshooting and installation work in target and other retailers as well for break fix.  Are these two pay rates agreeable for you? And do you think you would be able to complete these types of visits?
You
 • 
3:32 pm
Yes, I'm comfortable with the L1 and L2 pay rate. 
Yes, i am very able to complete any task given.

BDS Connected Solutions, LLC
 • 
3:51 pm
This position is part time for about 80-100 monthly hours on average. The hours can fluctuate month to month so some months and weeks may have more or less hours than the others. Are you able to agree to the 80-100 monthly hours on average and understand that it will fluctuate?
You
 • 
4:10 pm
Yes, I agree with the 80-100 hours on average a month
 and understand that hours will fluctuate.

BDS Connected Solutions, LLC
 • 
4:10 pm
Thank you for your quick response. Before moving forward, Please answer all of the following details:  
1.Most work must be done between 8am and 2pm M-F. Would you be able to complete most of our projects within these hours?  
2.Are there any conflicts that would impact your flexibility or workday availability for the hours I just discussed?  
3.When are you looking to start this role?  
4.Do you have any scheduled vacations or events that would impact your work schedules? 
5. Do you think you would frontload your visits? By frontloading we mean trying to complete them more beginning of the week rather than the end of the week?


answer apropiately