2041 Wedgewood Dr. Oceanside, CA, 92056| 
760-220-6792 | <PRESIDIO_ANONYMIZED_EMAIL_ADDRESS>


COACHING | PROGRAM DEVELOPMENT | TRAINING  

Imaginative and highly skilled contributor poised to encourage educational training and comprehension to staff with experience in the Public Sector.  Adept and attracted to multicultural environments, both social and professional; competent in analyzing programs, improving communication, establishing relationships, developing community, as well as supervising projects. Possesses excellent leadership, communication, and interpersonal skills. Recognizes aptitude to function as a cooperative team player to accomplish goals in a high-pressure and challenging environment to succeed in a fast-paced business atmosphere. 

AREAS OF STRENGTH & EXPERTISE

▪	Training
▪	CRM’s
▪	Planning & Leadership
▪	Self-Motivated
▪	Structured Decision Making	
▪	Organizational Health
▪	Process Implementation
▪	Curriculum Development
▪	Staff Training
▪	Relationship development 	
▪	Real Estate
▪	Program Planning
▪	Team Management
▪	Problem Solving Skills
▪	Strength-Based Coaching


PROFESSIONAL EXPERIENCE

ACADEMY FOR PROFESSIONAL EXCELLENCE - CHILD WELFARE DEVELOPMENT SERVICES
2016 - current
Practice Coach/Program Specialist ll

●	Facilitate field-based training/coaching sessions that are strength-based, learner-led, and solution-focused to support the transfer of learning from the classroom to fieldwork. 
●	Develop coaching plans/goals for county, groups, and individuals.
●	Support the skill development of best practices. 
●	Act as a representative for the coaches and or Academy in meetings and project leads.
●	Coach partners by holding and facilitating regular group sessions and other development opportunities.
●	Play a vital role in the implementation of coaching and evidence-based practices.
●	Maintain a current understanding of new state initiatives in order to provide consultation and coaching.
●	Facilitate leadership meetings, as requested.
●	Provide monthly coaching reports to the county.
●	Participate in ongoing supervision to ensure coaching fidelity and growth.
●	Work collaboratively with other coaches and organizations.
●	Provide training as a subject matter expert on numerous topics, 
●	Participate in the review of and development of training curriculum to support DE&I
●	Work closely with the County Consultant to ensure an ongoing partnership and communication and that county needs are being met in a culturally competent way.         
●	Subject matter expert/lead on Safe Measures and Field Advisor.

	Keller Williams & Home Smart Realty
2018 - 2022
Real Estate Agent

●	Always get the results that move you! Conduct open houses to help market for-sale properties.
●	Stay up to date on market trends and property values to best assist clients.
●	Develop positive and trusting relationships with customers by addressing individual needs.
●	Negotiated and managed sales contracts and answered all client questions.
●	Analyzed property market to help clients make informed decisions about buying, selling, and renting real estate properties.
●	Assist investor clients in analyzing information regarding government zoning, expected property value growth, taxes, traffic volume, and property growth to help them make decisions about profitable investments.


COUNTY OF SAN BERNARDINO AGING & ADULT SERVICES & CHILDREN AND FAMILY SERVICES
2005 – 2016
Social Worker

●	Developed positive, effective working relationships with the multi-disciplinary management team.
●	Establish and maintain Internal Programs and external groups to provide services to older adults.
●	Assemble enrollment reports.
●	Support customers telephonically and directly on a regular basis and coach new social workers. 
●	Evaluate and counsel clients.
●	Attend internal meetings and committees to support program and county-wide communication, culture, and function. 
●	Lead, assist, or participate in special projects and committees as needed. 
●	Support the skill development of the new social workers.  
●	Arrange appropriate resources and benefits and serve as a liaison with professionals.
●	Review social worker assessments for accuracy and deliver data to consumers daily. 
●	Preserve case records, monitor planned actions, sustain operations, and follow policies and procedures.
●	Support children, families, and adults to cope with challenges. Foster client adjustment, interpret attitudes, explain new options, and participate in quality reviews.


COUNTY OF SAN BERNARDINO EMPLOYMENT SERVICES PROGRAM 
1999 - 2005
Employment Services Specialist

●	Interview, screen, and counsel participants regarding employment barriers.
●	Advise participants regarding training and employment opportunities. 
●	Assisted in planning, advertising, and coordinating success recognition events and training.
●	Counsel participants utilizing aptitude assessments for vocational and educational goals.
●	Support the County’s vision and values by demonstrating understanding in interactions and behaviors.
●	Perform case management utilizing a variety of computer data systems. 
●	Inform policy and procedure development and revision as needed.
●	Develop and conduct orientation, job search, job club, job readiness, motivational, and other related workshops.
●	Coach participants on interviewing skills, techniques, and etiquette 


EDUCATION 

Bachelor of Science, Business Management, Park University
Associates of Science, Business Management, Victor Valley College 
California Real Estate license 2018-2022