Need help in designing a project charter based on the below:

he XYZ app is project aimed at bridging the gap between local bakeries and office workers by facilitating the delivery of freshly baked bread and pastries directly to office locations. The primary objective is to provide convenient access to essential bakery products for working professionals while simultaneously boosting the visibility and market reach of smallscale local bakeries. Through a user-friendly digital application, this project aims to streamline the ordering and delivery process, fostering a symbiotic relationship between office communities and nearby bakeries. By harnessing technology and promoting local businesses, the project seeks to enhance the daily routines of office workers and contribute to the sustainability of neighbourhood bakeries.


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Project Charter
<Project Name>




Company Name
Street Address
City, State Zip Code



Date

Table of Contents
Executive Summary	3
Project Purpose/Justification	3
Business Need/Case	3
Business Objectives	3
Project Description	4
Project Objectives and Success Criteria	4
Requirements	4
Constraints	5
Assumptions	5
Preliminary Scope Statement	5
Risks	6
Project Deliverables	6
Summary Milestone Schedule	6
Summary Budget	7
Project Approval Requirements	8
Project Manager	8
Authorization	9




TO TAKE INTO ACCOUNT: 
Marketing of the app 
Delivering of products (logistics) -> Riders // delivery on shop (collect themselves from the shop) // If the shop has someone to deliver products they can offer the service
Resources (IT team, marketing team, logistic team….) 

Executive Summary

For decades, the issue of junk food consumption and poor dietary habits has been widely acknowledged and unanimously agreed upon. A growing number of employees worldwide have begun bringing their own lunches to the office in an effort to address this concern. However, essential food items often overlooked are bread and pastries. Bread holds significant cultural importance, particularly in Latin societies. Unfortunately, fresh and high-quality bread and pastries are often challenging to find near office locations, and many people lack the time or means to access a local traditional bakery. Hence, our company, XYZ app, based in Spain, is developing an app to directly connect local bakeries with offices, enabling employees to conveniently order fresh bakery products with a single click on their phone. Through this app and our partnerships with local bakeries, we aim to bridge the gap between businesses and provide office workers with access to fresh, high-quality bakery items without having to leave their workplace. This initiative not only enhances the connection between communities and local businesses but also promotes healthier dietary choices among individuals ordering from the app, leading to direct health benefits.


Project Purpose/Justification
This section describes the purpose and justification of the project in the form of business case and objectives.  The business case should provide the reasoning behind the need for this project as it relates to a function of the business.  

Business Need/Case
Discuss the logic for the Business Need/Case (market demand, organizational need, customer request, technological advance, legal requirement, ecological impacts, social need, etc).  This section should also include the intended effects of the business case (i.e. cost savings, process improvement, new product development, etc).

The ISA project has been created to increase organizational IT security in order to prevent further financial damages resulting from external security breaches.  The costs associated with the successful design and implementation of these security measures will be recovered as a result of the anticipated reduction in financial damages.

The XYZ app is project aimed at bridging the gap between local bakeries and office workers by facilitating the delivery of freshly baked bread and pastries directly to office locations. The primary objective is to provide convenient access to essential bakery products for working professionals while simultaneously boosting the visibility and market reach of smallscale local bakeries. Through a user-friendly digital application, this project aims to streamline the ordering and delivery process, fostering a symbiotic relationship between office communities and nearby bakeries. By harnessing technology and promoting local businesses, the project seeks to enhance the daily routines of office workers and contribute to the sustainability of neighbourhood bakeries.

ChatGPT Version:
The XYZ app is a project aimed at bridging the gap between local bakeries and office workers by facilitating the delivery of freshly baked bread and pastries directly to office locations. The primary objective is to provide convenient access to essential bakery products for working professionals while simultaneously boosting the visibility and market reach of small-scale local bakeries. Through a user-friendly digital application, this project aims to streamline the ordering and delivery process, fostering a symbiotic relationship between office communities and nearby bakeries. By harnessing technology and promoting local businesses, the project seeks to enhance the daily routines of office workers and contribute to the sustainability of neighborhood bakeries.

Business Objectives
This section should list the Business Objectives for the project which should support the organizational strategic plan.

The business objectives for this project are in direct support of our corporate strategic plan to improve IT security and reduce costs associated with loss and waste.  
Design and test a new IT security infrastructure within the next 90 days
Complete implementation the new IT infrastructure within the next 120 days
Reduce the amount of damages by 50% in the first year

The business objectives for this project is to build an app in order to be able to provide the services and get bakeries to work with us. 


Design an alpha version (MVP) of the app within a three-month timeframe.
Release a beta version within six months following the completion of the alpha version.
Secure partnerships with at least four bakeries for the beta version rollout.
Launch the initial final version of the app within one year of the beta release.
Expand partnerships to include a minimum of ten bakeries for the final version launch.
Ensure a 10% boost in sales for partner bakeries through app utilization after one year on the platform.

Project Description
This section provides a high-level description of the project.  This description should not contain too much detail but should provide general information about what the project is, how it will be done, and what it is intended to accomplish.  As the project moves forward the details will be developed, but for the project charter, high-level information is what should be provided.

The XYZ Project aims to bridge the gap between small bakeries situated in business districts near office buildings and the office workers themselves. This initiative will introduce these small businesses to a tailored delivery app crafted specifically for their needs, in collaboration with them, with the aim of enhancing their sales and visibility. Leveraging the widespread use of smartphone and tablet apps, the BYT app simplifies the ordering process for office workers, consolidating various local bakery options into one platform. This directly benefits employees who are unable or unwilling to leave their offices during lunchtime. Additionally, employees have the flexibility to either receive their orders via delivery or personally pick them up at the bakery, allowing for a refreshing break from the office routine. The simplified ordering process provides employees with a wide selection of lunch options for the week, ensuring access to bread, sandwiches, quiches, pastries, and more. To establish a robust network, partnerships with local bakeries will be extended, aiming to enlist at least 10 partner bakeries for the final version of the app. The BTY app will initially launch in the financial district in Madrid, actively engaging local bakeries in the surrounding area. Ultimately, the app serves as a conduit or facilitator, enriching the daily lives of consumers while concurrently driving sales for our partners, the local bakeries.

Project Objectives and Success Criteria
Objectives should be SMART: Specific, Measurable, Attainable, Realistic, and Time-bound.  The project manager must be able to track these objectives in order to determine if the project is on the path to success.  Vague, confusing, and unrealistic objectives make it difficult to measure progress and success.

The objectives which mutually support the milestones and deliverables for this project have been identified.  In order to achieve success on the ISA project, the following objectives must be met within the designated time and budget allocations:
Develop security solution methodology to present to the VP of Technology within the next 20 days
Complete list of required hardware/software which meets budget allocation within the next 25 days
Create a simulated solution in the IT lab using all purchased hardware and software to test the solution within the next 60 days
Achieve a simulated solution which allows no security breaches and complete testing within the next 90 days
Implement the solution across the organization within the next 120 days

In this section the project objectives and success criteria have been carefully aimed to provide a clear milestone and path  schedule towards a successful deliverables. The defined objectives that can be found hereunder must be met and respect the defined time and budget allocations established prior to the start in order to achieve project goals. 

Complete all legal requirements, contracts and patents prior to project start.
Design of the Buyer Persona 
Select interested small businesses (at least 4 Bakeries) to become Partner Bakeries and engage them in the app design phase to define the relevant features from the seller POV. (30 days)
Select interested office workers to engage them in the app design phase to define the relevant features from a user user POV. (30 days) 
App design approval and approve the design within one and a half months (45 days).
Once, the above mentioned step have been completed: 
Develop/complete and test the alpha version of the app, within 3 months (90 days). 
Engage partner bakery shops and office workers (in the testing area of Madrid) to show the app features and engage them for testing phase (15 days). 
Test the alpha version together with partner bakeries and users (30 days).
Collect feedback to be used to update and improve the alpha version into the beta version within 1 month (30 days).
Incorporate the 4 bakeries and their products together with the improvement on the features collected in the alpha testing feedback on the beta version within 1 month (90 days).
Test the beta version together with partner bakeries and users (30 days).
Update the beta version with the gathered feedback and release the final beta version (60 days) 
Launch the app on the market (restricted area of Madrid) with the initial 4 (at least) partner bakeries and gather feedback on the long term usability of the app. (12 months).
Each 3 months update the beta version with the feedback and release the final version of the app at the final update (after 12 months from first release) 
Incorporate the new bakeries (at least additional six) and their products on the final version within 2 months (60 days). 
Test the final version (30 days).
Introduce the BTY app (final release) into a wider market (Madrid, Barcelona, Valencia/Malaga) within 1 year


Requirements
The project team should develop a list of all high-level project requirements.  These requirements are clear guidelines within which the project must conform and may be a result of input from the project sponsor, customer, stakeholders, or the project team. 

This project must meet the following list of requirements in order to achieve success.  
The solution must be tested in the IT lab prior to deployment
Solution must be implemented without disruption to operations

Additional requirements may be added as necessary, with project sponsor approval, as the project moves forward.

In order to be successful the BTY app project must meet the following metrics in order to achieve successful results: 
The BTY app releases (beta and final) must be tested fully prior to market release. 
List of partners (bakeries) must offer fresh and homemade products providing high quality standards. 
Once launched the app must be available without any interruption and be available for downloading on mobile app stores (eg. Appstore, Google Play and Windows).


Further, it should be noted that additional requirements may and could be added if required or needed as the BTY advances.

Constraints
Constraints are restrictions or limitations that the project manager must deal with pertaining to people, money, time, or equipment.  It is the project manager’s role to balance these constraints with available resources in order to ensure project success.

The following constraints pertain to the ISA project:
All security hardware and software must be compatible with our current IT platforms
All hardware and software must be purchased in accordance with the allocated budget and timeline
Two IT specialists and one security specialist will be provided as resources for this project

In order to be successful the BTY app project must take into consideration the following “constraints”: 
The BTY app must be compatible with the main servers available on the market eg. Apple, Androids, Windows. 
Deliver the final version of the BTY app within the 1 year timeframe . Launch the beta version on a restricted market within 2 years from the beginning of the project.
The final version of the product must respect the allocated timeframe and budget dedicated to it.
List at least 10 partners (10 bakeries for the final version) on the final app version to offer their product on the BTY app.
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Assumptions
The project team must identify the assumptions they will be working under as the project goes forward.  These assumptions are what the project manager/team expect to have or be made available without anyone specifically stating so.  

In order to be successful the BTY app project must take into consideration the following list of “assumptions”. Further, it is important to note that this document is binding and that the hereunder agreed on assumptions are to be considered correct.
The scope and timeframe defined for the final completion/version of the app is to be respected and will not be extended.
The BTY app should gain full support from all its partners (local bakeries) and provide constant feedback on the most ordered products and new product they introduce/sell to also be available on the BTY app for all. 
Partners (local bakeries) will offer their regular customers to download the app and will communicate the advantages of the BTY app. 
All partner shops will have a QR-code available on their showcase to download the app. 
CHATGPT Version:
The scope and timeframe outlined for the final completion/version of the app are to be adhered to and will not be extended.
The BTY app is expected to garner full support from all its partners, namely local bakeries, and should consistently provide feedback on the most ordered products as well as any new products they introduce or sell, ensuring their availability on the BTY app for all users.
Local bakeries partnering with us will actively encourage their regular customers to download the app and will communicate the benefits and advantages of using the BTY app.
Additionally, all partner shops will prominently display a QR code on their storefronts for easy access to download the app.


Preliminary Scope Statement
The preliminary scope statement is a general paragraph which highlights what the project will include, any high-level resource or requirement descriptions, and what will constitute completion of the project.  This preliminary scope statement is exactly that: preliminary.  All of this information will be expanded upon in greater detail as the project moves forward and undergoes progressive elaboration.

The BTY app is a project that consists of the full creation of an App aimed at bridging the gap between local bakeries and office workers by facilitating the delivery of freshly baked bread and pastries directly to office locations. 
	The App will be compatible with the following; Apple, Androids, Windows. The projects consists of; the development phase, design phase, partnerships (finding local bakeries sharing our values), testing and finally the delivery of the final product with at least 10 local partners offering their products to a wide range of office customers. 
	In this project, all resources allocated towards the creation of the final product and the cross-functional team members will be managed by the project team. The project team will solely concentrate on the BTY project, nonetheless, the testing of the App at the different stages (alpha, beta and final) will be carried out by the team, independent experts ?and the local partners. On the other hand, all finding and financial resources allocated to the project will be managed by the project manager. The project manager will further be responsible for all documents (eg. Legal). 
	If any changes need to be carried out during the project the project manager will take responsibility for it and follow the required steps in order for it to be approved, this can also include the funding aspect of the project. The BTY app project will be considered to be completed once the final version of the App is launched on the different downloading platform. Nonetheless, the project does not close as continuous improvements and updates will continue to take place based on customer and partners feedback. 




Risks
All projects have some form of risk attached.  This section should provide a list of high-level risks that the project team has determined apply to this project.

	In order to be successful the BTY app project must take into consideration the “risks” that have been identified:
	It is important to note that in order to avoid or minimize the risks that have been identified by the team, the appropriate and relevant “Risk Mitigation Strategies” will be enforced by the project manager. 

 Risks Identified:
Potential interruption software development issues arising during the design of the alpha and beta version release phase of the project that may lead to a delay according to the set timeline. 
Positive collaboration of partners (local bakeries). →If the collaboration of partners, specifically local bakeries, is not positive, it could hinder the success of our project.
Convince enough partners sharing our values  (local bakeries) to offer their product on the BTY app. →Be able to engage a sufficient number of partners, particularly local bakeries that align with project’s values, to list their products on the BTY app.
Cooperation of companies for the “Door to door” delivery.


Project Deliverables
This section should list all of the deliverables that the customer, project sponsor, or stakeholders require upon the successful completion of the project.  Every effort must be made to ensure this list includes all deliverables and project sponsor approval must be required for adding additional deliverables in order to avoid scope creep.

In order to be successful the BTY app project must take into consideration the “project deliverables” that have been identified:
	As mentioned and explained above, the BTY app is an App and therefore, a physical product that will be delivered. In the context of a physical product (the BTY app) the project team needs to provide continuous updates as they go. 

The key deliverables:
The storyboard (how is the app going to look like).
A Wireframing, a very detailed version of the storyboard (the roadmap of how is the app going to be arranged).
The alpha version ( prototype), a first digital version of the app showing the high-level features of the app to the potential partner bakeries
The beta version of the app that should be as close possible to the final version. 
The user interface, how will it look like and whether or not it is appropriate to our business. 
The progresses during the development phase, using all feedbacks provided eg. On prototype. 
Testing.
The final version of the app.


Summary Milestone Schedule
This section provides an estimated schedule of all high-level project milestones.  It is understood that this is an estimate and will surely change as the project moves forward and the tasks and milestones and their associated requirements are more clearly defined.

The BTY app, milestone/timeline can be found hereunder. If any changes must be carried out, the project manager will be in charge to communicate it.


Summary Milestone Schedule – BTY App Project.


Project Milestone
Completion Target Date of the Activity (01/04/2024)
Complete all legal requirements, contacts and patents
-




BTY app - Project Start
01/04/2024
Storyboard and design completed, interface  
16/05/2024
Wireframing 
16/06/2024
Prototype version set and agreed on 
20/08/2024
Testing
25/08/2028
Development phase 
25/10/2024
Testing
30/10/2024
Incorporating all new bakeries and products 
30/11/2024
Test final version 
01/01/2025
Project completion 
01/02/2025


Summary Budget
The summary budget should contain general cost components and their planned costs.  As the project moves forward these costs may change as all tasks and requirements become clearer.  Any changes must be communicated by the project manager.

In the following table can be found the budget, cost components and estimated costs established for the BTY app project in order to reach a successful project completion. Costs have been established in Euros. 

Budget Estimation - BTY app 


Project Component
Component Cost in Euros
Planning 
15,000
Design
22,500
Development 
90,000
Testing
15,000
Deployment 
7,500
App Maintenance Cost 
?
Total
150,000 (so far)




Project Approval Requirements
The organization must understand when the project has reached a successful completion.  These criteria must be clear and should be accepted by whoever will sign-off on the project’s closeout.  Once signed-off by the authorized person, the project is deemed approved and is successful as long as it has met all of the agreed upon requirements.
In order for the project of the BTY app to be successful the following requirements should be fulfilled: 
All legal documentation must be completed and signed by all parties.
The app should be fully operational. 
A training should be provided to bakery owners in order to understand all functions of the app and facilitate the smooth running of the final product onto the market. 
The final version of the BTY app should include a minimum of 10 bakeries.
The budget set and agreed on should be respected. 
The final delivery of the BTY app in order for it to be downloaded (available on downloading platforms), by the date indicated in the “Summary Milestone Schedule”.
All partner shops prominently display a QR code on their storefronts for easy access to download the app.
Feedbacks from bakeries and customers should be collected in order to enable room for improvements, till one year after the BTY app has been downloadable for the first time. 
Project Manager
This section explicitly states who is assigned as the PM, their responsibility, and authority level.  Depending on the organization and scope of the project, the project manager may have varying levels of responsibility and authority for personnel, project expenditures, and scheduling.
The named project manager for the duration of the BTY app Project is Leire Gonzalez. According to the project charter which can be found here above Mrs. Gonzalez will be responsible for the supervision of all project related tasks during the full duration of the project. The tasks that can be found are: scheduling of the project and operations, marketing, communication among all parties (including bakeries) and the successful termination of the BTY project according to the set “Project Approval Requirements”. 
The project team will be composed of three experts in the field of technology. The allocated project manager Mrs. Gonzalez is accredited to use all resources and the full budget set for the project. The budget has been approved in the section “Summary Budget”, which can be found above. 



Approved by the Project Sponsor:


		Date:	
<Project Sponsor>
<Project Sponsor Title>

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Questions - may be included above:
Do we need a team of developer ? 
Do we have a sponsor ? If we do, who is the sponsor ?
Are we also taking care of the delivery ? 
Who is the PM ? 
For training, we could add a video at the beginning of the app to help customers or stakeholders to understand how it functions.