Assistant: 
User: User: Given an HTML page, classify it by group name and page type from the list below, and return the group name and page type separated by commas.

**Groups and Pages:**

1. **Landing and Information Pages**
   - Pages: Home Page, About Us Page, Services Page, Team Page, Privacy Policy Page, Terms and Conditions Page

2. **Content & Blog Pages**
   - Pages: Blog Listing Page, Blog Post Page, Media Gallery Page, Case Study Page, Portfolio Page, Portfolio Detail Page

3. **Contact & Interaction Pages**
   - Pages: Contact Page, Support Page, Feedback or Survey Page, Testimonials Submission Page, Volunteer Page

4. **E-commerce Pages**
   - Pages: Product Listing Page, Product Detail Page, Shopping Cart Page, Checkout Page, Order Confirmation Page

5. **Search & Navigation Pages**
   - Pages: Search Results Page, Sitemap Page, 404 Error Page

6. **User Account & Authentication Pages**
   - Pages: Registration Page, Login Page, User Profile Page, Subscription Page

7. **Job & Career Pages**
   - Pages: Job Listings Page, Job Posting Detail Page

8. **Event & Announcement Pages**
   - Pages: Events Page, Event Detail Page, Press Release Page

9. **Support & Resource Pages**
   - Pages: Knowledge Base Page, Resource Library Page, API Documentation Page

10. **Specialized Pages**
    - Pages: Donation Page, Membership Page, Leaderboard Page, Partner Page, Affiliate Page, Interactive Tool Page

**Your response should be in the format:**
`Group Name, Page Type`, no other formats or text!!!

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{
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  "industry": "Insurance",
  "description": "The RoleCommercial Lines New Business Executive – Crawley/Gatwick Area
Circa £30,000 Salary (dependant on experience) Full Time Permanent ContractLocation: Crawley/Gatwick area35 hours, Monday - Friday
Introduction to NFU Mutual
NFU Mutual offers a wide range of products and services, including general insurance, life, pensions and investments and has been providing quality insurance for its customers, for over 110 years.  We carefully balance delivering excellent service to our customers whilst ensuring the business is run effectively.  As a mutual, supporting our customers and paying their claims comes first.  We are a top ten UK insurance company and the UK’s largest rural insurer, with an agency network of over 250 local offices.  About the Agency
As a local agency of NFU Mutual we deliver a first-class service, and sell their product range across our region, to customers old and new, who are at the core of everything we do. We are a business where honesty, integrity, and trust are at the heart of our values. We champion the personal approach to customer service that NFU Mutual are famous for. 
An exciting opportunity has now arisen within the Horsham Agency.
About the role:
A vacancy has become available in the NFU Mutual Chichester and Horsham Branch for a Commercial Lines New Business Executive, with responsibility for generating Commercial new business.In this impactful role, you’ll be prospecting, tendering and most importantly, securing Corporate Commercial general insurance business. From generating commercial leads, to fact finding and visiting prospective customers and cross selling, you’ll drive sales and make results happen.
The successful applicant will be expected to undertake a wide variety of tasks including the following:
• Plan, prospect, select and sell SME and Mid Corporate Commercial General insurance products• Develop and manage, via Microsoft Dynamics, your own pipeline of business that is sufficient to achieve targets• Carry out external sales calls in a compliant and professional manner• Identify and develop cross sell leads for General Insurance Products, Financial Services and Risk Management Services• Work closely with your line manager, agency and head office staff to understand the risk appetite and prospecting opportunities.• Collaborate with Field Development Underwriters on your fact find and provide technical expertise on products and policies.• Produce marketing ideas and events to support your pipeline growth, understand how to measure return on investment and follow up on the leads you receive from events and marketing.About youThe successful applicant should:
• Be a self-motivated individual• You’ll come to us from a similar Commercial sales-focused role. You will thrive on challenge and love the buzz of closing deals, exceeding targets and reaping the rewards, before moving on to your next sales opportunity.• You’re resilient, tenacious and you’ve exceeded sales targets in previous roles.• Charismatic and brilliant with people, you’ll be confident engaging with and influencing a wide range of stakeholders.• You're confident lead generator and have experience of getting past the gatekeeper.• You build up an understanding of customers’ businesses, have the ability to negotiate to win the sale, spot opportunities to cross sell and pride yourself on developing solid relationships.• Have good time management and organisational skills• Be willing to learn and be enthusiastic• A desire to work towards agency targets• The ability to identify, understand and prioritise customer needs in order to deliver a high standard of advice and service• The ability to assist others in developing existing and new business• The ability to manage and prioritise workloads effectively• The ability to build relationships with customers and colleagues• Excellent written and verbal communication skills• Flexibility, adaptability and openness to new ideas.• While you’re tenacious in your approach, you’ll put people first and make sure their experience reflects our longstanding reputation for outstanding customer service.
Qualifications/Other:
• You will have a minimum of 5 GCSE's (or equivalent) at Grade C, including Maths and English.• Ideally working towards the Advanced Diploma in Insurance or desire to in the future.• Current UK Driving license• Proficient in the use of Microsoft office and sales support systems
Our commitment to you:
• Competitive salary and bonus structure• Access to staff pension scheme (employer to contribute)• Opportunity to build a successful career in a business set up for growth• Training and support given
Benefits:
• Bereavement leave• Company events• Company pension• Financial planning services• Free On-site parking• Flexible working
Please apply in writing with CV and covering letter to: <PRESIDIO_ANONYMIZED_EMAIL_ADDRESS>
Closing date for all applications: 31/01/2024.
 
Please note you will be employed by an Agent of NFU Mutual and not NFU Mutual directly.",
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                <h1 class="c-black bold hero--text mb-medium">Commercial Lines New Business Executive</h1>
									<p class="semi mt-none">Region: South East</p>
													<p class="semi mt-none">Location: Horsham</p>
																	<p class="semi mt-none">Job reference: ANEE01193</p>
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					<p class="c-white h3">Closing date: 31st January 2024</p>
					
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				<h2 class="mb-small mt-medium">The Role</h2><div class="jobtext"><p><br><strong>Commercial Lines New Business Executive – Crawley/Gatwick Area</strong></p><br>
<p><strong>Circa £30,000 Salary (dependant on experience) </strong><br><strong>Full Time </strong><br><strong>Permanent Contract</strong><br><strong>Location: Crawley/Gatwick area</strong><br><strong>35 hours, Monday - Friday</strong></p><br>
<p><strong>Introduction to NFU Mutual</strong></p><br>
<p>NFU Mutual offers a wide range of products and services, including general insurance, life, pensions and investments and has been providing quality insurance for its customers, for over 110 years.  We carefully balance delivering excellent service to our customers whilst ensuring the business is run effectively.  As a mutual, supporting our customers and paying their claims comes first.  We are a top ten UK insurance company and the UK’s largest rural insurer, with an agency network of over 250 local offices. <br> <br><strong>About the Agency</strong></p><br>
<p>As a local agency of NFU Mutual we deliver a first-class service, and sell their product range across our region, to customers old and new, who are at the core of everything we do. We are a business where honesty, integrity, and trust are at the heart of our values. We champion the personal approach to customer service that NFU Mutual are famous for. </p><br>
<p>An exciting opportunity has now arisen within the Horsham Agency.</p><br>
<p><strong>About the role:</strong></p><br>
<p>A vacancy has become available in the NFU Mutual Chichester and Horsham Branch for a Commercial Lines New Business Executive, with responsibility for generating Commercial new business.<br>In this impactful role, you’ll be prospecting, tendering and most importantly, securing Corporate Commercial general insurance business. From generating commercial leads, to fact finding and visiting prospective customers and cross selling, you’ll drive sales and make results happen.</p><br>
<p>The successful applicant will be expected to undertake a wide variety of tasks including the following:</p><br>
<p>• Plan, prospect, select and sell SME and Mid Corporate Commercial General insurance products<br>• Develop and manage, via Microsoft Dynamics, your own pipeline of business that is sufficient to achieve targets<br>• Carry out external sales calls in a compliant and professional manner<br>• Identify and develop cross sell leads for General Insurance Products, Financial Services and Risk Management Services<br>• Work closely with your line manager, agency and head office staff to understand the risk appetite and prospecting opportunities.<br>• Collaborate with Field Development Underwriters on your fact find and provide technical expertise on products and policies.<br>• Produce marketing ideas and events to support your pipeline growth, understand how to measure return on investment and follow up on the leads you receive from events and marketing.</p></div><h2 class="mb-small mt-medium">About you</h2><div class="jobtext"><p><strong>The successful applicant should:</strong></p><br>
<p>• Be a self-motivated individual<br>• You’ll come to us from a similar Commercial sales-focused role. You will thrive on challenge and love the buzz of closing deals, exceeding targets and reaping the rewards, before moving on to your next sales opportunity.<br>• You’re resilient, tenacious and you’ve exceeded sales targets in previous roles.<br>• Charismatic and brilliant with people, you’ll be confident engaging with and influencing a wide range of stakeholders.<br>• You're confident lead generator and have experience of getting past the gatekeeper.<br>• You build up an understanding of customers’ businesses, have the ability to negotiate to win the sale, spot opportunities to cross sell and pride yourself on developing solid relationships.<br>• Have good time management and organisational skills<br>• Be willing to learn and be enthusiastic<br>• A desire to work towards agency targets<br>• The ability to identify, understand and prioritise customer needs in order to deliver a high standard of advice and service<br>• The ability to assist others in developing existing and new business<br>• The ability to manage and prioritise workloads effectively<br>• The ability to build relationships with customers and colleagues<br>• Excellent written and verbal communication skills<br>• Flexibility, adaptability and openness to new ideas.<br>• While you’re tenacious in your approach, you’ll put people first and make sure their experience reflects our longstanding reputation for outstanding customer service.</p><br>
<p><strong>Qualifications/Other:</strong></p><br>
<p>• You will have a minimum of 5 GCSE's (or equivalent) at Grade C, including Maths and English.<br>• Ideally working towards the Advanced Diploma in Insurance or desire to in the future.<br>• Current UK Driving license<br>• Proficient in the use of Microsoft office and sales support systems</p><br>
<p><strong>Our commitment to you:</strong></p><br>
<p>• Competitive salary and bonus structure<br>• Access to staff pension scheme (employer to contribute)<br>• Opportunity to build a successful career in a business set up for growth<br>• Training and support given</p><br>
<p><strong>Benefits:</strong></p><br>
<p>• Bereavement leave<br>• Company events<br>• Company pension<br>• Financial planning services<br>• Free On-site parking<br>• Flexible working</p><br>
<p>Please apply in writing with CV and covering letter to: <PRESIDIO_ANONYMIZED_EMAIL_ADDRESS></p><br>
<p><strong>Closing date for all applications:</strong> 31/01/2024.</p><br>
<p>&nbsp;</p><br>
<p><strong>Please note you will be employed by an Agent of NFU Mutual and not NFU Mutual directly.</strong></p></div>				 
				
				
				
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                                    <div><p>Whatever your role, as a key member of your agency team, you’ll enjoy the chance to develop your insurance industry knowledge and skills and build a rewarding career. For most roles you won’t necessarily need an insurance background. It’s more about your personal qualities – your ability to learn quickly, develop strong working relationships with a range of different people and give customers excellent service, with trusted advice and products.</p>

<p>Bring these qualities and you’ll be supported with a full range of training and development opportunities so you can build the career you want. These include the chance to gain an apprenticeship, as well as support to study for professional qualifications and full training in all aspects of the insurance industry.</p>
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								Abergavenny								</a>
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								Wrexham								</a>
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								Llanrwst								</a>
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								Swansea								</a>
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								Bridgend								</a>
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								Shrewsbury								</a>
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  "description": "The RoleCustomer Service Advisor
Salary dependant on experienceFull Time positionPermanent ContractLocation: Williton TA4 4NQ or Rooksbridge BS26 2TTMonday – Friday 9.00am - 5pm (30 minute lunch)
Introduction to NFU Mutual NFU Mutual offers a wide range of products and services, including general insurance, life, pensions and investments and has been providing quality insurance for its customers, for over 110 years.  We carefully balance delivering excellent service to our customers whilst ensuring the business is run effectively.  As a mutual, supporting our customers and paying their claims comes first.  We are a top ten UK insurance company and the UK’s largest rural insurer, with an agency network of over 250 local offices.  About the Agency As a local agency of NFU Mutual we deliver a first-class service, and sell their product range across our region, to customers old and new, who are at the core of everything we do. We are a business where honesty, integrity, and trust are at the heart of our values. We champion the personal approach to customer service that NFU Mutual are famous for. 
An exciting opportunity has now arisen within the Williton & Rooksbridge Agency for a Customer Service Advisor role on a permanent contract and welcome candidates who either work in this role or are looking to move into one.
We believe in taking the time to find products to meet our customers' needs, instilling trust and building strong relationships. It's a time-tested formula which puts quality customer service over a quick sale every time.
About the role:In this position within our growing team, you will play a key role in the success of an established and expanding local business. Working closely with our agents and the wider team, you will be responsible for the successful management of customer relationships, both face to face and over the phone, dealing with day-to-day queries on insurance related matters, and delivering new solutions and products.Pivotal in supporting our existing clients, as well as helping to expand our business, and following a period a training, you will be required to work under your own supervision and will carry the authority that goes with this role.About youThe ideal candidate needs to be capable of working unsupervised, be organised, have attention to detail and understand the importance of great customer service. In return you can expect full training in a friendly and supportive environment.To be successful in this role you will:
• Be able to work unsupervised, but also support the wider team with some of the agency’s major clients and their renewal process.• Provide ongoing support and manage relationships with key clients and internal customers.• Make a key contribution to the growth of the business by identifying potential new customers.• Achieve targets relevant to the role - this is typically governed by the need to ensure we maintain market-leading customer retention levels and grow our business both organically, and through new customers and products.
To be successful in this role you will have:
• Ideally proven customer service credentials• Excellent attention to detail• The ability to deal with pressure and stressful situations calmly• Excellent customer service skills• Excellent written and verbal skills• Highly proficient IT skills• Good numeracy skills
To be successful in this role you will be:
• Confident, with an outgoing personality• Persuasive• Energetic• Self-sufficient• A team player
Our commitment to you:
We will not only provide the successful candidate with all the support needed to develop their skills when dealing with customers, but also technical knowledge of the wide range of insurance products available to them. Working in a regulated environment means the standards we set around customer delivery is second to none and market leading, backed up by excellent customer retention statistics and continuous growth
Benefits:
Salary dependent on level of experience, plus annual bonus, linked to growth.
Please apply in writing with CV and covering letter to: Natalie Chard, Agency Manager -<PRESIDIO_ANONYMIZED_EMAIL_ADDRESS> or telephone: <PRESIDIO_ANONYMIZED_PHONE_NUMBER> for more information. Please be advised candidate’s data is stored for a maximum of 6 months upon completion of recruitment process.
Closing date for all applications: 30th January 2024.
 
Please note you will be employed by an Agent of NFU Mutual and not NFU Mutual directly.",
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                <h1 class="c-black bold hero--text mb-medium">Customer Service Advisor</h1>
									<p class="semi mt-none">Region: South West</p>
													<p class="semi mt-none">Location: Williton</p>
																	<p class="semi mt-none">Job reference: ANEE01222</p>
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				<h2 class="mb-small mt-medium">The Role</h2><div class="jobtext"><p><strong>Customer Service Advisor</strong></p><br>
<p><strong>Salary dependant on experience</strong><br><strong>Full Time position</strong><br><strong>Permanent Contract</strong><br><strong>Location: Williton TA4 4NQ or Rooksbridge BS26 2TT</strong><br><strong>Monday – Friday 9.00am - 5pm (30 minute lunch)</strong></p><br>
<p><strong>Introduction to NFU Mutual</strong> <br>NFU Mutual offers a wide range of products and services, including general insurance, life, pensions and investments and has been providing quality insurance for its customers, for over 110 years.  We carefully balance delivering excellent service to our customers whilst ensuring the business is run effectively.  As a mutual, supporting our customers and paying their claims comes first.  We are a top ten UK insurance company and the UK’s largest rural insurer, with an agency network of over 250 local offices. <br> <br><strong>About the Agency</strong> <br>As a local agency of NFU Mutual we deliver a first-class service, and sell their product range across our region, to customers old and new, who are at the core of everything we do. We are a business where honesty, integrity, and trust are at the heart of our values. We champion the personal approach to customer service that NFU Mutual are famous for. </p><br>
<p>An exciting opportunity has now arisen within the Williton &amp; Rooksbridge Agency for a Customer Service Advisor role on a permanent contract and welcome candidates who either work in this role or are looking to move into one.</p><br>
<p>We believe in taking the time to find products to meet our customers' needs, instilling trust and building strong relationships. It's a time-tested formula which puts quality customer service over a quick sale every time.</p><br>
<p><strong>About the role:</strong><br>In this position within our growing team, you will play a key role in the success of an established and expanding local business. Working closely with our agents and the wider team, you will be responsible for the successful management of customer relationships, both face to face and over the phone, dealing with day-to-day queries on insurance related matters, and delivering new solutions and products.<br>Pivotal in supporting our existing clients, as well as helping to expand our business, and following a period a training, you will be required to work under your own supervision and will carry the authority that goes with this role.</p></div><h2 class="mb-small mt-medium">About you</h2><div class="jobtext"><p>The ideal candidate needs to be capable of working unsupervised, be organised, have attention to detail and understand the importance of great customer service. In return you can expect full training in a friendly and supportive environment.<br>To be successful in this role you will:</p><br>
<p>• Be able to work unsupervised, but also support the wider team with some of the agency’s major clients and their renewal process.<br>• Provide ongoing support and manage relationships with key clients and internal customers.<br>• Make a key contribution to the growth of the business by identifying potential new customers.<br>• Achieve targets relevant to the role - this is typically governed by the need to ensure we maintain market-leading customer retention levels and grow our business both organically, and through new customers and products.</p><br>
<p><strong>To be successful in this role you will have:</strong></p><br>
<p>• Ideally proven customer service credentials<br>• Excellent attention to detail<br>• The ability to deal with pressure and stressful situations calmly<br>• Excellent customer service skills<br>• Excellent written and verbal skills<br>• Highly proficient IT skills<br>• Good numeracy skills</p><br>
<p><strong>To be successful in this role you will be:</strong></p><br>
<p>• Confident, with an outgoing personality<br>• Persuasive<br>• Energetic<br>• Self-sufficient<br>• A team player</p><br>
<p><strong>Our commitment to you:</strong></p><br>
<p>We will not only provide the successful candidate with all the support needed to develop their skills when dealing with customers, but also technical knowledge of the wide range of insurance products available to them. Working in a regulated environment means the standards we set around customer delivery is second to none and market leading, backed up by excellent customer retention statistics and continuous growth</p><br>
<p><strong>Benefits:</strong></p><br>
<p>Salary dependent on level of experience, plus annual bonus, linked to growth.</p><br>
<p>Please apply in writing with CV and covering letter to: Natalie Chard, Agency Manager -Williton&amp;<PRESIDIO_ANONYMIZED_EMAIL_ADDRESS> or telephone: <PRESIDIO_ANONYMIZED_PHONE_NUMBER> for more information. Please be advised candidate’s data is stored for a maximum of 6 months upon completion of recruitment process.</p><br>
<p><strong>Closing date for all applications:</strong> 30th January 2024.</p><br>
<p>&nbsp;</p><br>
<p><br><strong>Please note you will be employed by an Agent of NFU Mutual and not NFU Mutual directly.</strong></p></div>				 
				
				
				
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								<p class="m-mb-small"><a class="nul ulh" href="/jobs/Customer-Service-Advisor-ANEE01234"><span class="semi">Customer Service Advisor</span>
								<br>
								Penrith								</a>
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								Kendal								</a>
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								Carlisle								</a>
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								Carlisle								</a>
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								<br>
								Appleby								</a>
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								<br>
								Skelmersdale								</a>
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								<p class="m-mb-small"><a class="nul ulh" href="/jobs/Customer-Service-Advisor-ANEE01192"><span class="semi">Customer Service Advisor</span>
								<br>
								Shrewsbury								</a>
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  "description": "The RoleTraining and Compliance (T&C) Supervisor
Competitive Salary (dependant on experience) Full Time position Permanent ContractLocation: Ashford (Must be able to attend both Tenterden and Whitfield offices regularly)
Introduction to NFU MutualNFU Mutual offers a wide range of products and services, including general insurance, life, pensions and investments and has been providing quality insurance for its customers, for over 110 years.  We carefully balance delivering excellent service to our customers whilst ensuring the business is run effectively.  As a mutual, supporting our customers and paying their claims comes first.  We are a top ten UK insurance company and the UK’s largest rural insurer, with an agency network of over 250 local offices.  About the Agency As a local agency of NFU Mutual we deliver a first-class service, and sell their product range across our region, to customers old and new, who are at the core of everything we do. We are a business where honesty, integrity, and trust are at the heart of our values. We champion the personal approach to customer service that NFU Mutual are famous for. 
An exciting opportunity has now arisen within the Ashford, Tenterden and Whitfield Agency.
About the role:
To support the delivery of the Agency’s strategy by providing effective T&C oversight to the team, providing highly effective coaching and feedback on compliance and soft skills areas to ensure good customer outcomes. - Acquire and maintain knowledge of NFU Mutual products and systems, NFU Mutual product licences and T&C Supervision licences as appropriate.
- Conduct T&C checks and reviews in accordance with regulatory requirements, NFU Mutual and Agency policies and procedures.
- Provide feedback and coaching in a constructive way to the team member, recording actions and following up as required.
- Provide reports on T&C checks and reviews as required, ensuring any breaches are reported to the T&C Performance Supervisor/Senior Partner immediately.
- Prepare and deliver one-to-one and group training materials on key compliance and regulatory subjects.
- Contributing to investigations of any breaches as required, implementing any post investigation actions and amendments to processes.
- Liaising with the T&C Performance Supervisor on relevant process changes and effectively communicating changes with the team as appropriate.
- Support the partners and leadership team in the preparation for and attendance of the annual AR Review.
- Always demonstrate high values of trust and integrity, acting as a positive role model in line with the values and ethos of the Agency.
- Build and maintain effective working relationships within the Agency team and all relevant key contacts and teams within NFU Mutual.
- Ensure all duties are carried out in a way which complies with relevant external legislation and regulation, NFU Mutual compliance and other procedures and local Agency policies and processes.About youEssential:- Effective and professional verbal and written communication skills - Excellent attention to detail and organisational skills- Good IT skills especially Microsoft Office and the ability to effectively use NFU Mutual systems- Good maths and problem solving skills- Able to manage own workload and able to work effectively under pressure- Great team working and ability to build effective relationships through positive behaviours, honesty and integrity.- Focus on continuous improvement, able to use own initiative - Demonstrate commitment to quality and compliance with procedures/regulations using due care, skill and diligence- Desire to be the best, openness to personal development, learning new skills - Own transport & full UK driving licence
Desirable:- Knowledge of insurance- Experience in regulated environment - Experience of oversight and audit - Knowledge of NFU Mutual products
Our commitment to you:
At NFU Mutual Ashford, Tenterden and Whitfield we are committed to the well-being, personal and professional development of our employees. We ensure full training and development is maintained including a 5-year plan and potential to complete CII qualifications. Benefits
• 26 days annual leave plus bank holidays• Birthday day off in addition to annual leave• Option to buy/sell 5 days holiday per year• Health Cash Plan• Death in Service• Pension• Free Parking at all our offices• Team lunch provided once a month• Team social events twice a year• Monthly 1-2-1s to support you• Bi-annual reviews• 5 year career development plan
Please apply in writing with CV and covering letter to: <PRESIDIO_ANONYMIZED_EMAIL_ADDRESS>
Closing date for all applications: 17th January 2024.
 
Please note you will be employed by an Agent of NFU Mutual and not NFU Mutual directly.",
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                <h1 class="c-black bold hero--text mb-medium">Training and Compliance (T&amp;C) Supervisor</h1>
									<p class="semi mt-none">Region: South East</p>
													<p class="semi mt-none">Location: Ashford</p>
																	<p class="semi mt-none">Job reference: ANEE01214</p>
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					<p class="c-white h3">Closing date: 17th January 2024</p>
					
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				<h2 class="mb-small mt-medium">The Role</h2><div class="jobtext"><p><strong>Training and Compliance (T&amp;C) Supervisor</strong></p><br>
<p><strong>Competitive Salary (dependant on experience) </strong><br><strong>Full Time position </strong><br><strong>Permanent Contract</strong><br><strong>Location: Ashford (Must be able to attend both Tenterden and Whitfield offices regularly)</strong></p><br>
<p><strong>Introduction to NFU Mutual</strong><br>NFU Mutual offers a wide range of products and services, including general insurance, life, pensions and investments and has been providing quality insurance for its customers, for over 110 years.  We carefully balance delivering excellent service to our customers whilst ensuring the business is run effectively.  As a mutual, supporting our customers and paying their claims comes first.  We are a top ten UK insurance company and the UK’s largest rural insurer, with an agency network of over 250 local offices. <br> <br><strong>About the Agency</strong> <br>As a local agency of NFU Mutual we deliver a first-class service, and sell their product range across our region, to customers old and new, who are at the core of everything we do. We are a business where honesty, integrity, and trust are at the heart of our values. We champion the personal approach to customer service that NFU Mutual are famous for. </p><br>
<p>An exciting opportunity has now arisen within the Ashford, Tenterden and Whitfield Agency.</p><br>
<p><strong>About the role:</strong></p><br>
<p>To support the delivery of the Agency’s strategy by providing effective T&amp;C oversight to the team, providing highly effective coaching and feedback on compliance and soft skills areas to ensure good customer outcomes. <br>- Acquire and maintain knowledge of NFU Mutual products and systems, NFU Mutual product licences and T&amp;C Supervision licences as appropriate.</p><br>
<p>- Conduct T&amp;C checks and reviews in accordance with regulatory requirements, NFU Mutual and Agency policies and procedures.</p><br>
<p>- Provide feedback and coaching in a constructive way to the team member, recording actions and following up as required.</p><br>
<p>- Provide reports on T&amp;C checks and reviews as required, ensuring any breaches are reported to the T&amp;C Performance Supervisor/Senior Partner immediately.</p><br>
<p>- Prepare and deliver one-to-one and group training materials on key compliance and regulatory subjects.</p><br>
<p>- Contributing to investigations of any breaches as required, implementing any post investigation actions and amendments to processes.</p><br>
<p>- Liaising with the T&amp;C Performance Supervisor on relevant process changes and effectively communicating changes with the team as appropriate.</p><br>
<p>- Support the partners and leadership team in the preparation for and attendance of the annual AR Review.</p><br>
<p>- Always demonstrate high values of trust and integrity, acting as a positive role model in line with the values and ethos of the Agency.</p><br>
<p>- Build and maintain effective working relationships within the Agency team and all relevant key contacts and teams within NFU Mutual.</p><br>
<p>- Ensure all duties are carried out in a way which complies with relevant external legislation and regulation, NFU Mutual compliance and other procedures and local Agency policies and processes.</p></div><h2 class="mb-small mt-medium">About you</h2><div class="jobtext"><p><strong>Essential:</strong><br>- Effective and professional verbal and written communication skills <br>- Excellent attention to detail and organisational skills<br>- Good IT skills especially Microsoft Office and the ability to effectively use NFU Mutual systems<br>- Good maths and problem solving skills<br>- Able to manage own workload and able to work effectively under pressure<br>- Great team working and ability to build effective relationships through positive behaviours, honesty and integrity.<br>- Focus on continuous improvement, able to use own initiative <br>- Demonstrate commitment to quality and compliance with procedures/regulations using due care, skill and diligence<br>- Desire to be the best, openness to personal development, learning new skills <br>- Own transport &amp; full UK driving licence</p><br>
<p><strong>Desirable:</strong><br>- Knowledge of insurance<br>- Experience in regulated environment <br>- Experience of oversight and audit <br>- Knowledge of NFU Mutual products</p><br>
<p><strong>Our commitment to you:</strong></p><br>
<p>At NFU Mutual Ashford, Tenterden and Whitfield we are committed to the well-being, personal and professional development of our employees. We ensure full training and development is maintained including a 5-year plan and potential to complete CII qualifications.<br> <br><strong>Benefits</strong></p><br>
<p>• 26 days annual leave plus bank holidays<br>• Birthday day off in addition to annual leave<br>• Option to buy/sell 5 days holiday per year<br>• Health Cash Plan<br>• Death in Service<br>• Pension<br>• Free Parking at all our offices<br>• Team lunch provided once a month<br>• Team social events twice a year<br>• Monthly 1-2-1s to support you<br>• Bi-annual reviews<br>• 5 year career development plan</p><br>
<p>Please apply in writing with CV and covering letter to: <PRESIDIO_ANONYMIZED_EMAIL_ADDRESS></p><br>
<p><strong>Closing date for all applications:&nbsp;</strong>17th&nbsp;January 2024.</p><br>
<p>&nbsp;</p><br>
<p><strong>Please note you will be employed by an Agent of NFU Mutual and not NFU Mutual directly.</strong></p></div>				 
				
				
				
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                                    <div><p>Whatever your role, as a key member of your agency team, you’ll enjoy the chance to develop your insurance industry knowledge and skills and build a rewarding career. For most roles you won’t necessarily need an insurance background. It’s more about your personal qualities – your ability to learn quickly, develop strong working relationships with a range of different people and give customers excellent service, with trusted advice and products.</p>

<p>Bring these qualities and you’ll be supported with a full range of training and development opportunities so you can build the career you want. These include the chance to gain an apprenticeship, as well as support to study for professional qualifications and full training in all aspects of the insurance industry.</p>
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                <p class="c-black bold hero--text">NFU Mutual Agent Recruitment Privacy Policy </p>
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            <p>NFU Mutual understands that the information you trust us with is important to you, and we are committed to protecting and respecting your privacy.</p>

<p>This Policy explains how, when and why we collect your personal information during the course of your application, under what circumstances we may disclose your personal information to others, and how we keep it secure.</p>

<p><strong>1. What information do we collect about you? </strong><br>
We only collect personal information about you where it is completely necessary or you have provided it voluntarily (e.g. diversity monitoring). We will ensure that we only collect information we need to process your application, or if separate consent is given, to remain part of our Talent Database and/or to connect on LinkedIn.</p>

<p>As part of our recruitment process we may ask you to provide personal data which is described as being in a “special category” such as medical history, your religious beliefs, ethnic origin or other characteristics protected under the Equality Act 2010. We also collect information about criminal history and court proceedings.</p>

<p><strong>2. How will we use the information about you? </strong><br>
The personal information that you provide to us as part of your application and any subsequent activities relating to your application will be used by NFU Mutual and other parts of the Group for the purpose of assessing your suitability for the role you have applied for.</p>

<p>If you progress to interview stage or offer, you should be aware that we undertake screening for all prospective Agents which includes criminal records. (Please be aware that some spent criminal offences may be considered if you are applying for a post where exemptions apply under the Rehabilitation of Offenders Act). In some cases we also undertake financial checks, which may remain on your record.</p>

<p>We may also use your personal information to ensure we comply with legal and regulatory requirements. This includes internal audits, monitoring and assurance activities to examine and evaluate the systems and controls within NFU Mutual.</p>

<p><strong>3. Why we use the information about you </strong><br>
To process your information we rely mainly on the following legal bases:</p>

<p><strong>Performance of a contract: </strong>The use of your information is necessary to take the required steps prior to entering into the agency contract with you.<br>
<strong>Legitimate interests: </strong>For the detection and prevention of fraud, and the monitoring of diversity and equality of opportunity.<br>
<strong>Substantial public interest: </strong>For the detection and prevention of fraud, and the monitoring of diversity and equality of opportunity.<br>
<strong>Consent: </strong>We may rely on your consent to use your personal information for certain activities, for example maintaining your information on our Talent Database and connecting on LinkedIn. You may withdraw your consent at any time by contacting us at the address provided at the end of this Policy.</p>

<p><strong>4. Information that we share </strong><br>
We may have to share your information with other companies in the Group, the farming unions (NFU England and Wales, Ulster Farming Union and NFU Scotland), or to third party service providers in certain circumstances:</p>

<p>• Providers of psychometric testing, reference and fiduciary screening, and health screening<br>
• Where it is required by law, we will share your information with third parties such as law enforcement agencies and companies tasked with fraud/criminal activity detection. Where fraud is detected, this may affect your ability to obtain products, services or employment. For more information, please contact us using the information in section 9.<br>
• We will share your information with third party IT providers who support us in hosting, transferring, processing, testing and problem resolving. This enables us to provide the services you need<br>
• We may also share information with third party audit companies providing expertise and assurance over our processes and controls<br>
• Where we share personal information with those suppliers, we have the appropriate contracts or controls in place, which will assess the security of their processing arrangements</p>

<p><strong>5. Your individual rights </strong><br>
You have a number of rights with regards to the personal information that we hold about you, which you will have provided as part of the application process.</p>

<p><strong>Right of Access: </strong>You have the right to request a copy of the information that we hold about you. We will provide you with this information within one month of receiving your request and verifying your identity. If the request is complex, we may extend the response time. We will inform you if this is the case and explain why.<br>
<strong>Right to Rectification: </strong>We want to make sure that your personal information is accurate and up to date. You may ask us to correct, update or remove information you think is inaccurate or incomplete, and we ask that you inform us promptly of any changes to your circumstances.<br>
<strong>Right to Erasure: </strong>You may also ask us to erase your personal information from our systems, in certain circumstances. There are some specific circumstances where the right to erasure does not apply and we are permitted to hold your data. We will explain the reason for this at the time, should this occur.<br>
<strong>Right to Data Portability: </strong>You may also ask us to move, or ‘port’, your personal information to another organisation electronically. We will only port personal information you have provided to us, that we have processed based on your consent or performance of a contract, or that has been processed automatically. We will port your personal information without charge and within one month, where technically feasible.<br>
<strong>Right to Restricting Processing: </strong>You have a right to request that we restrict the processing of your personal data in certain circumstances. We will inform our third parties to whom we have disclosed your personal data that they must also restrict processing. We will inform you when the restriction on processing your personal data ends.<br>
<strong>Right to Object:</strong> Where are relying on legitimate interests, you have the Right to Object to the processing of your personal data. If you would like to exercise these rights, please write to us, using the details provided at the end of this Policy outlining your specific request.</p>

<p><strong>6. Information security</strong><br>
We work hard to keep your data safe. We use an appropriate combination of technical and organisational measures to ensure, as far as reasonably possible, the confidentiality, integrity and availability of your information at all times. If you have a security-related concern, please contact us using the details provided at the end of this Policy.</p>

<p><strong>7. Retaining your data </strong><br>
NFU Mutual, and the information we collect about you, are subject to various regulatory and legislative requirements. In addition, we will endeavour not to keep your personal information for longer than we have to for us to fulfil our obligations to you. Where it is not possible for us to delete your data, we will ensure the appropriate security and organisational measures are put in place to protect the use of your information.</p>

<p><strong>8. Complaints </strong><br>
We work hard to ensure that your personal information is treated safely and securely. However, if you have a complaint, write to us using the details provided at the end of this Policy. You also have the right to complain to the Information Commissioner’s Office.</p>

<p><strong>9. How to contact us </strong><br>
Please contact us if you have any questions about our Privacy Policy or information we hold about you. You can reach the Data Protection Officer for NFU Mutual by writing to: Data Protection Officer, NFU Mutual, Tiddington Road, Stratford-upon- Avon, CV37 7BJ.</p>

<p>You can also talk to a member of the team or the recruitment agency acting on your behalf. If you’d like this document in large print, braille or audio, <a href="https://www.nfumutual.co.uk/contact-us/" target="_blank">just contact us</a>.</p>
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