this is my experience:
1. Could you give a few examples of the product features that you built in Byju's other than optimizing the operations processes? How did you decide whether the problems were worth solving? How did you validate your hypothesis or features/solutions?

At Byju's, I have worked on several key product features aimed at enhancing user engagement and the overall learning experience:
Quizzo:
Description: An interactive quiz platform where users select a subject and wait for an opponent to join. The game consists of 10 questions, each with a 10-second timer. Points are awarded based on response speed, and winners receive additional points. The game can result in a win, loss, or tie. Post-game features include score sharing on social media, viewing leaderboards, and initiating new games, with cool facts displayed on the loading screen to maintain engagement.
Decision-Making: Identified the need for a competitive and engaging way to reinforce learning through user surveys and engagement metrics, which indicated a demand for interactive and gamified learning tools.
Validation: Conducted A/B testing to compare user engagement levels with and without Quizzo. Analyzed metrics such as session duration and repeat usage, which showed a 15% increase in app installs through in-app invites, confirming the feature’s effectiveness.
Snapbook:
Description: Enables users to scan or take pictures of any topic or page. Utilizes OCR to extract text and suggests relevant learning journeys and quizzes within the app.
Decision-Making: Gathered feedback from users who expressed difficulty in finding related content quickly. Identified a gap in providing seamless access to supplementary materials based on scanned content.
Validation: Implemented a pilot phase with a select group of users to test OCR accuracy and the relevance of suggested content. Collected user feedback and usage data, which validated the feature’s utility and led to broader deployment.
Reactions in Byju’s Classes:
Description: Introduced emojis and reaction features in live classes to make sessions more engaging and interactive for students.
Decision-Making: Observed low interaction rates during live classes through engagement analytics. User feedback highlighted the need for more interactive tools to keep students attentive and involved.
Validation: Deployed the feature in a controlled environment and monitored engagement metrics such as participation rates and student feedback. Noted a significant increase in real-time interactions and positive feedback from both students and educators, confirming the feature’s impact.
Poll Questions:
Description: Allows teachers to post poll questions during live classes, providing instant results. This feature helps teachers gauge student understanding in real-time and adjust their teaching accordingly.
Decision-Making: Identified a need for real-time assessment tools to help teachers understand student comprehension during lessons. This was based on educator surveys and classroom observations.
Validation: Launched the feature with a group of teachers and tracked its usage and effectiveness. Collected qualitative feedback from educators on how the instant results informed their teaching strategies, alongside quantitative data showing improved student engagement and comprehension rates.


2. What were some of the challenges that you faced in your product journey? How did you overcome that?
Starting my career as a Curriculum Developer, then moving to Operations, and eventually transitioning into Product Management, I gained comprehensive insights into both our products and internal processes. Over the past year I worked on Internal Products, the most significant challenge I encountered was the differential treatment of internal products. Specifically:
Prioritization Issues: Internal products often struggled to get UX research prioritized and resources allocated, as they were frequently sidelined in favor of larger company initiatives.
Resource Allocation: Securing additional resources for internal product improvements was challenging, leading to delays and deprioritization.
Approach to Overcoming Challenges:
Proactive UX Research: After initial requests for UX research were not prioritized, I independently conducted UX research with internal users. This involved designing and executing surveys and interviews to gather valuable feedback.
Leveraging Internal Networks: Being part of both Curriculum and Operations teams, I easily connected with internal users who were willing to share their thoughts and struggles, facilitating effective user-centric improvements.
Advocacy and Demonstrating Value: I presented the findings from my independent research to senior management, showcasing how enhancing internal products could improve overall operational efficiency. This helped in gaining the necessary support and resources for future initiatives.
Positive Outcomes:
As a direct result of these efforts, I successfully launched AutoGen and Curriculum Sequencing 2.0, tools that primarily focused on optimizing operational workflows and elevating the user experience for our internal teachers. These solutions contributed to increased operational efficiency and higher user satisfaction among our educational staff.


3. What is your educational background? How comfortable are you with technical references while building a product?
I hold a Bachelor of Engineering in Mechanical Engineering from BITS Pilani, Goa Campus. While my primary experience lies in operations and product management, I am highly comfortable collaborating with technical teams and utilizing technical references throughout the product development process. My technical skill set includes:
Web Development: HTML, CSS, JS, WordPress.
Programming & Databases: Basic knowledge of Python and SQL.
Data Analysis: Experienced with SQL, Sheets, Excel, Mixpanel, and Looker Studio for product analytics and data analysis.
Product Design: Figma, Balsamiq, and Whimsical to create intuitive and user-friendly product interfaces.


4. Are you comfortable shifting to HYD? The team is currently looking to add people for HYD only.
Yes, I am currently based in Hyderabad


Now build resume pointers in xyz format based out of this.


XYZ format:
When laying out an X-Y-Z resume, students need to focus on providing a brief look at all they’ve accomplished. Your students may run into trouble when it comes to the detail and length of what they’re trying to express. This is quickly fixed through careful formatting.

Students should use a bulleted list format for their experience section. Each point should start with an action verb such as created, designed, or developed — these words provide immediate clarity for the reader and help accomplishments stand out.

Again, sentence structure in the X-Y-Z format should look like this: action verb, achievement, measurement, detail of what you did to achieve your goal. The data and comparisons provide context and flow. Here’s an example of correct formatting:

Received employee of the month three times in 2019 for excellent customer service skills and achieving a 100% satisfaction rate on 50 post-transaction customer surveys.
Students should also customize their resume for each job they apply for. This may include reorganizing their experience section or adding and removing things that may be more relevant to a role.

Build as many resume pointers as possible, use proper product metrics while writing these points and use these skill list and include them in resume pointers and don't forcefully add them:
Product Management
Product Strategy
Product Development
User Experience (UX)
Product Marketing
Product Launch
Agile Methodologies
Product Lifecycle Management
Competitive Analysis
Product Design
Business Strategy
Market Research
Business Analysis
Wireframing
Requirements Analysis
Business Development
Strategy
Scrum
User Stories

one metric per one resume pointer is enough and write as many resume pointers as possible