out[ut only the correct answers. ___ is the six-step process that involves completion of a formal application, interviewing, testing, reference checks, physical examination, and final analysis and decision to hire or reject.
Hiring
Selection
Recruiting
Socialization
Orientation
Which of the following statements about the Employment Equity Act is false?
The Employment Equity Act applies to banks and broadcasters.
The Employment Equity Act applies to private sectors employers that are governed by federal legislation.
The Employment Equity Act applies to transportation companies.
The Employment Equity Act applies only to federal government departments and agencies.
The Employment Equity Act applies to Aboriginal band councils.
Making employees in the hiring organization aware of job vacancies through job posting and personal recommendations is known as ___.
affirmative action
equal employment opportunity
realistic recruitment
traditional recruitment
internal recruitment
Which statement concerning the Employment Equity Act is false?
The act is designed to protect people from employment discrimination.
The act applies to all federal departments and agencies.
The act is directed at race and gender discrimination only.
Failure to comply with the act can put a firm in jeopardy in the courts.
The act applies to the federal government.
A ___ is the orderly study of job facts to determine what is done, when, where, how, why, and by whom in existing jobs or potential new jobs.
job audit
job evaluation
job description
job specification
job analysis
Any selection device should ___.
be both reliable and valid
be valid but not necessarily reliable
give prospective employees reasons to question the hiring process
be reliable but not necessarily valid
be used only by highly trained professionals
 ___ are independent contractors that are engaged regularly by the same organization.
Bona fide occupational groups
Permatemps
Comparable workers
Qualified part-timers
Equal opportunity contractors
 ___ is an effort to give preference in employment to women and minority group members.
A social justice commandment
The Employment Equity Act
Affirmative fairness in business
The Canadian Charter of Rights and Freedoms
A minority action program
___ prohibits discrimination in employment based on race, colour, religion, sex, or national origin.
Canadian Human Rights Code
Canadian Labour Code
Age Discrimination in Employment Act
Employment Equity Act
Canadians With Disabilities Act of 1990
The three steps in the typical recruitment process are
advertising job vacancies, making preliminary contacts, and initial screening.
searching, screening, and interviewing.
searching, initial screening, and socialization.
planning, searching, and screening.
advertising job vacancies, socialization, and screening.
A written statement detailing the duties and responsibilities of a job is called a ___.
job audit
job description
job analysis
job specification
job inventory chart
 ___ mobilizes human capital through the HRM process to best implement organizational strategies.
Management by objectives
Strategic organizational design
Strategic management
Human portfolio analysis
Strategic human resource management
Seeking job candidates from sources outside the hiring organization is known as ___.
affirmative action
traditional recruitment
realistic recruitment
external recruitment
equal employment opportunity
The responsibility of ___ encompasses career development, work-life balance, compensation and benefits, retention and turnover, and labour-management relations.
staffing a quality workforce
maintaining a quality workforce
developing a quality workforce
attracting a quality workforce
planning for a quality workforce
The recruitment approach that tries to provide the job candidates with all pertinent information about the job and the organization without distortion and before the job is accepted is called a(n) ___.
comprehensive job preview
holistic job preview
open job preview
realistic job preview
traditional job preview
In Canada, ___ guarantee(s) people the right to employment and advancement without regard to race, colour, national origin, religion, gender, age, or mental or physical ability.
the Charter of Rights and Freedoms
the Constitution
the Canadian Human Rights Code
fairness in business
minority action programs
Traditional recruitment and realistic job previews reflect different responses to the important recruitment issues of ___.
honesty and full information
choosing selection devices and measurement methods
reliability and validity
who to interview and when to interview
selecting job criteria and screening candidates
___ is the process of attracting, developing, and maintaining a talented and energetic workforce.
Human resource strategizing
Human mission matching
Human resource management
Organizational workforce development
Strategic workforce management
___ occurs when a person experiences conduct or language of a sexual nature that affects his/her employment situation.
Comparable worth
Sexual harassment
Gender interaction
Perceptual distortion
A normal work experience
The right of employees to have privacy on the job is known as ___.
a workplace bill of rights
an employer privacy obligation
the obligatory doctrine of enterprise privacy
a human resource information plan
workplace privacy
The responsibility of ___ involves employee orientation, training and development, and performance appraisal.
staffing a quality workforce
planning for a quality workforce
maintaining a quality workforce
attracting a quality workforce
developing a quality workforce
In Canada, human resource management practices are affected by all of the following laws except
the Canadian Human Rights Act.
the Ontario Human Rights Act
the Employment Equity Act.
the British Columbia Human Rights Act.
the Civil Employment of Minorities Act.
Which of the following are challenges in obtaining a global workforce?
keeping track of expertise
retaining global workers
overcoming cultural challenges
work visas
all of the above
Current legal issues in human resource management include all of the following except
workplace privacy.
employee entitlements of part-time workers and independent contractors.
comparable worth of jobs.
sexual harassment in the workplace.
liability for goods produced by careless employees.
 ___ occurs when criteria that are not job-relevant are used in making hiring decisions or job assignments.
Managerial bias
Equal employment opportunity
Discrimination
Affirmative action
Job prejudice
In ___, the organization seeks to “sell” itself to job applicants.
realistic recruitment
traditional recruitment
external recruitment
affirmative action
socialization
One important indicator that human resource management is truly strategic in an organization is when the HRM function is headed by a ___.
senior executive reporting directly to the chief executive officer
mid-level management team
human resources director reporting to a middle-level manager
human resources manager reporting to an executive vice president
middle-level manager reporting to an upper-level executive
Using the perspective of diversity as a competitive advantage, which of the following qualities would you look for in anyone who works for you?
work ethic
ambition and energy
knowledge
creativity and motivation
all of the above
Which of the following are prohibited grounds for discrimination in all provinces?
source of income
criminal conviction
physical or mental disabilities
family status
pardoned conviction
One of the major goals of realistic job previews is to ___.
eliminate internal recruitment
reduce salaries and wages
eliminate use of employment tests
promote job satisfaction and reduce turnover
decrease training costs
 ___ are hired on temporary contracts and are not part of the organization’s permanent workforce.
Qualified part-timers
Independent contractors
Bona fide occupational groups
Equal opportunity contractors
Comparable workers
Which statement concerning the Employment Equity Act is false?
The Employment Equity Act’s purpose is to achieve equality in the workforce.
The Employment Equity Act applies to women.
The Employment Equity Act applies to Aboriginals.
The Employment Equity Act applies to people over the age of 65.
The Employment Equity Act applies to visible minorities.
A selection device is said to be reliable when it ___.
yields the same results over time if taken by the same person
can be passed by at least 75 percent of all applicants
is sanctioned by the EEOC
is administered by a qualified human resource specialist
measures exactly what it intends to, relative to the job specification
A job analysis provides useful information that can be used to develop or update ___ and ___.
reliability  performance appraisals
job descriptions  job interviews
job descriptions  job specifications
work-life balance  career plateauing
job specifications  paired comparisons
Which of the following are acceptable questions for potential employment?
Where were you born?
How many children do you have?
How old are you?
Are you married?
Are you able to work on Sunday?
From the interviewer’s perspective, interviews can fail for all of the following reasons except
the interviewers’ personal biases prevent an applicant’s capabilities from being fully considered.
the wrong people do the interviewing.
the interviewers talk too much.
the interviewers ask the wrong things.
line managers do the interviewing.
 ___ refers to the notion that persons performing jobs of similar importance should be paid at comparable levels.
Equal compensation access
Comparable worth
A non-discriminatory wage scale
A comparable job assignment
Pay similarity
The economic value of people with job-relevant abilities, knowledge, experience, ideas, energies, and commitments is known as ___.
natural resources
job resources
economic capital
intellectual reserves
human capital
The basic goal of ___ is building organizational performance capacity by raising human capital to ensure that highly capable and enthusiastic people are always available.
human resource management
organizational workforce development
human resource strategizing
human mission matching
strategic workforce management
___ is a set of activities designed to attract a qualified pool of job applicants to an organization.
Human resource planning
Affirmation action
Recruitment
Job promotion
Socialization
The responsibility of ___ involves human resource planning, recruitment, and selection.
staffing a quality workforce
developing a quality workforce
maintaining a quality workforce
attracting a quality workforce
planning for a quality workforce
Until the legal status of employee surveillance through the use of information technology is clarified, the best advice for everyone is ___.
assume it is illegal for an employer to monitor your work
assume you have no privacy at work
assume your employer will let you know whenever you are being monitored
assume you are being monitored
assume your employer will protect your privacy
 ___ has applicants work on actual job tasks while being graded by observers on their performance.
Assessment evaluation
Job observation
Job analysis
Work sampling
Work modelling
In interviewing a job candidate, which of the following questions is not illegal to ask?
Do you have any disabilities?
What is the ethnic origin of your name?
Are you married?
Have you ever been arrested?
Are you willing to travel as needed?
The qualifications required of any job applicant are called ___.
job descriptions
job audits
job specifications
job analyses
performance standards
___ is the process of analyzing an organization’s human resource needs and determining how to best fill them.
Placing new employees on the organization chart
Management by objectives
Identifying job factors for all positions
Human resource planning
Strategic management
The potential advantages of internal recruitment include all of the following except
internal recruitment deals with people whose performance records are well established.
a history of serious internal recruitment can be encouraging to employees.
internal recruitment is usually less expensive than external recruitment.
serious internal recruitment shows employees they can advance by working hard.
internal recruitment provides fresh perspectives and ideas for problem solving.
 ___ is an employment test that evaluates a person’s potential by observing his or her performance in experiential activities that simulate daily work activities.
Mentoring
An assessment centre
Modelling
Orientation
Socialization