generate a biography for the following resume: Brett Bies
<PRESIDIO_ANONYMIZED_EMAIL_ADDRESS>
360-477-3232

Experience Summary

Accomplished executive leader with a proven track record in driving strategic initiatives that ensure the security, integrity, efficiency, and success of enterprise systems, facilities, and operations. Expertise spans business, cybersecurity, IT, project management, vendor management, risk management, physical security, and facilities management. Demonstrated ability to collaborate with cross-functional teams and executive leadership, consistently exceeding stakeholder expectations through strong relationships and innovative solutions to complex challenges. By fostering a culture of continuous improvement and collaboration, I have successfully navigated diverse business, technical, security, and operational landscapes, ultimately contributing to organizational success.

Employment and Business History

2017-Present Franchise Owner and CEO. Bies LLC (dba Oxi Fresh Carpet Cleaning), Port Angeles, WA

Lead and manage franchise operations, overseeing business growth and customer satisfaction.
Implement innovative cleaning technology and marketing strategies to drive success.
Collaborate with a dedicated team to ensure exceptional service delivery.
2011-Present Owner and Private Process Server. Olympic Service Pros, Port Angeles, WA

Provide reliable and efficient legal process serving and skip-tracing services.
Ensure that legal documents are delivered promptly and accurately.
Provide timely and accurate Affidavits and Proofs of Service to clients and courts.
Provide skip-tracing services in relation to service of process.
2014-2024 Chief Information Officer and Chief Security Officer, Senior Vice President. First Fed Bank, Port Angeles, WA

Leadership and Collaboration:

Lead cross-functional teams, including IT, security, and business stakeholders, to drive strategic initiatives and achieve business objectives
Collaborate with executive leadership to develop and implement strategic plans, ensuring alignment with business goals and objectives
Well versed in executive and board of directors presentations and collaboration
Build and maintain relationships with external partners, including vendors, auditors, and industry peers
Proficient in development and presentation of enterprise cybersecurity, security, and technology training
Experience in technology and cybersecurity conference planning, presentations, and speaking engagements
Cybersecurity Leadership:

Oversee the development and implementation of enterprise cybersecurity programs
Proficient in cybersecurity risk assessment methodologies and mitigation development and implementation
Lead incident response efforts, ensuring timely and effective response to security incidents
Collaborate with internal stakeholders and external resources to stay ahead of emerging threats and vulnerabilities
IT Strategy and Operations:

Develop and execute a comprehensive IT strategy, driving significant cost savings and efficiency gains through virtualization, cloud adoption, and network and infrastructure optimization.
Successfully manage IT projects and budgets, ensuring alignment with business objectives and effective resource allocation.
Oversee the day-to-day operations of IT, including physical and virtual infrastructure, system administration, service desk support, DevOps practices, project management, vendor relationships, and data management.
Physical Security and Facilities Operations:

Oversee physical security and facilities operations, ensuring compliance with Bank Protection Act, ADA, and OSHA guidance.
Develop and deliver enterprise wide bank robbery and physical security training.
Conduct physical security risk assessments, gap analysis', and develop and implement mitigation strategies.
Conduct Investigations and internal interviews in relation to robberies, thefts, vandalism, and other security incidents.
Interface with Federal, state, and local law enforcement agencies in to support investigations of crimes against the bank and community.
Manage facilities maintenance, planning, and execution, ensuring a safe and secure work environment.
Lead branch transformation and expansion projects, conducting site identification, real estate negotiations, and construction planning, design, and vendor management.
Risk Management and Compliance:

Identify and mitigate risks, ensuring compliance with regulatory requirements and industry standards
Well-versed in aligning with industry standards and best practices (NIST CSF, OWASP, GLBA, SOX, FFIEC, PCI-DSS, SOC 1&2)
Collaborate with internal audit and compliance teams to ensure effective risk management and compliance practices
Develop and implement business continuity program and disaster recovery plans to ensure operational resilience
2011-2014 Vice President of Information Technology. First Fed Bank, Port Angeles, WA

Led a high-performing team to successfully achieve project goals and deliver results on time.
Managed the installation and maintenance of IT infrastructure to support company operations.
Coordinated multiple projects simultaneously, ensuring efficient use of resources and meeting deadlines.
Developed strategic plans to align departmental goals with overall business objectives.
Managed vendor relationships to ensure quality products and services for the organization.
Implemented network security measures to protect sensitive data and prevent unauthorized access.
2009-2011 Vice President of Operations and Technology, JB Heating and Sheetmetal, Hayden, ID

Led cross-functional teams of technicians, HVAC installers, estimators, and sales associates to foster sustainable growth.
Cultivated strong customer relationships to secure repeat business and managed logistics and purchasing operations.
Developed and presented proposals and estimates to customers, ensuring accuracy by analyzing architectural and engineering construction drawings and conducting HVAC load calculations.
Initiated a continuous improvement program to enhance operational efficiency.
Implemented Just in Time jobsite deliveries, reducing inventory expenses by 90%.
Attained top 3 organic search results on Google through effective online marketing and website development.
Drove a 20% revenue increase by establishing a sub-company that offered residential energy efficiency testing services for local competitors.
2009-2011 Owner / Private Investigator / Private Process Server. Kootenai Investigations. Dalton Gardens, ID.
Provide support to Supreme, Superior, and Justice Courts of Arizona in the Service of Process of Summons and Complaints, Subpoeanas, etc.. Locate persons (Skip-Trace) in the service of process. Provide investigative services for private and public entities as needed.

2007-2009 Owner / Licensed Private Investigator / Private Process Server / Officer of the Superior Court. Arizona Service Pros, Goodyear, AZ.
Provide support to Supreme, Superior, and Justice Courts of Arizona in the Service of Process of Summons and Complaints, Subpoeanas, etc.. Locate persons (Skip-Trace) in the service of process. Provide investigative services for private and public entities as required. Served on board of Jason Brown PLLC Investigations as technology advisor and licensed Private Investigator.

2008-2009 Director of Information Technology. Auto Safety House, LLC. Phoenix, AZ.
Install, configure and maintain all technology hardware, software and, data/voice communications equipment. Administer network infrastructure across 4 remote sites. Administer all business applications and servers including relational databases, remote access terminal server, web servers, fax server, email servers, and Blackberry Enterprise Server. Install and configure desktop applications and office productivity suites, antivirus software, email clients, point of sale clients and terminal services clients. Customize and maintain a variety of reports. Manage, evaluate and procure technology resources. Research, develop and implement new technology initiatives. Assist in developing and documenting IT policies, procedures, and budget. Maintain data backups on servers. Maintain company website and employee Intranet. Provide help desk support including technical training for users. Develop and maintain disaster recovery plan and data backups.

2004-2008 Information Technology Manager, CAD/CAM R&D Engineer, VB/SQL Developer. Craftsmen in Wood Mfg. Phoenix, AZ.
Responsible for IT staff management and development. Develop IT departmental budget. Install, configure and maintain all technology hardware, software, and data/voice communications equipment. Research, develop and implement new technology initiatives. Assist in developing and documenting IT policies and procedures. Maintain company website and employee Intranet. Provide help desk support including technical training for users. Lead and perform business application development. Develop and maintain disaster recovery plan and data backups. Developed and maintained VB/SQL application that would import door sales information and measurements and automatically develop all CAD drawings and CAM machine language output for 5-Axis Computer Numerical Control Router for door construction. Automated custom carving rough outs using CNC router, saving up to weeks of manhours per order.

2003-2006 President and General Manager. Gardner-Bies, Inc., dba Denali Pizza, Avondale, AZ
Developed pizza restaurant from initial conception into profitable business. Personally responsible for all aspects of operation including: planning, design, build-out, equipment planning and acquisition, supplier selection and negotiations, inventory, marketing, staffing, research and development, pricing, portion control, quality assurance, and daily operations. Brokered sale of business including: comparative market analysis, marketing, negotiations, state filings, etc..

2000-2004 Information Technology and CAD Manager, VB/SQL/MS Access Developer. CDL Driver. Paramount Designs, Inc. Phoenix, AZ.
Responsible for directing and participating in all technology related functions including: IT staffing, IT budgeting, business application development, network administration, system administration, server administration, and CAD department management. Developed disaster recovery and backup plans.

1998-2000 System Administration Supervisor. L-3 Communications / Raytheon Systems. Glendale, AZ.
Responsible for leading and administrating Windows/Solaris environment for F-15 Training Systems Support Center. Supported engineering and administration departments as directed by Support Engineering Manager. Maintained F-15 flight simulator visual and radar databases in addition to IT related activities.

1997-1998 Licensed Real Estate Agent. Coldwell Banker Fortune Properties. Eagle River, AK.
Real Estate professional specializing in residential resale homes, new homes, and raw properties. Prospected new clients, marketed properties, developed comparative market analysis', and negotiated and brokered sales. Worked real estate part-time to supplement income.

1997-1998 Weekend Operating Engineer. KAKM Public Television (PBS Affiliate), Anchorage, AK.
Weekend engineer responsible for switching on-air TV programming, recording programs via satellite, operating and monitoring transmitters and associated equipment. Maintain official transmitter and program logs. Air programs and maintain proper on-air operating parameters. Perform basic insert/assemble editing and dubbing of videotapes. Communicate with Programming and Operations.

1996-1998 Field Service Engineer/Simulator Technician. Raytheon Systems/Hughes Aircraft, Elmendorf AFB, AK.
Responsible for the operation and maintenance of the F-15C Operational Flight Trainer, F-15E Weapon Systems Trainer, and several F-15 C and E model maintenance trainers. Duties include functional operation of flight simulator in the training of flight crews; all aspects of maintenance of the simulators including electrical, electronic, pneumatic, and hydraulic troubleshooting and repair; as well as some software programming and modification in the Irix and Solaris OS platforms.

1996-1998 Owner / Lead Developer and Computer Technician. Alaska Web Designs and Services. Palmer, AK

1995-1996 Avionics Technician/Aircraft Electrician. Reeve Aleutian Airways, Anchorage, AK.
Responsible for electronic and electrical maintenance of several types of commercial passenger and cargo aircraft including the Lockheed L-188 Electra, and Boeing 727, 737, and 747. Duties include diagnostic troubleshooting and repair of electrical and electronic systems, from engine generators to flight instruments. Responsible for both overall system repair and bench level repair.

1995 Laborer/Equipment Operator/Truck Driver. Civil Engineering Dept., Ft. Richardson, AK.
Operated various light and heavy equipment and drove end-dump trucks in support of construction and landscaping projects as directed by the Civil Engineering Department. Equipment operated includes: tractors, Bobcats, scrapers, backhoes, front loaders, excavators, bulldozers, and end-dump trucks.

1990-1995 In-Flight Avionics Technician. Patrol Squadron 47, U.S. Navy. Barbers Point, HI.
Performed duties both as an In-Flight Avionics Technician and Ground Support Avionics Technician on the Lockheed P-3C Orion aircraft. As an In-Flight Avionics Technician, solely responsible for the in-flight maintenance of electronic and electrical equipment during operational missions. Other duties include: photographer, aft observer, and in-flight ordnanceman. As Ground Support Technician, functioned in team setting as part of avionics shop in the troubleshooting and repair of all electronic systems aboard the P-3C aircraft.

EDUCATION

Pacific Coast Banking School (PCBS) Graduate School of Banking, University of Washington, Seattle, WA
Bachelor of Science, Business - IT Management, Western Governors University, Seattle, WA
University of Alaska, Anchorage, Anchorage, AK. Associate of Arts
Executive Development Program Graduate, Washington Bankers Association, Seattle, WA
Arizona State University, Glendale, AZ. Global Business Program
Phoenix College. Phoenix, AZ. Private Investigations, Interrogation Techniques.
Arizona Process Servers Association. Glendale, AZ. Finding People and Assets.
Columbia Southern University, Orange Beach, AL. Project Management.
Planit Solutions, Charlotte, NC. AlphaCAM Advanced Router Training.
Planit Solutions, Charlotte, NC. AlphaCAM VBA Programming.
Planit Solutions, Charlotte, NC. 3D Advanced Training.
Fiber Network Training, Phoenix, AZ. Various 3M Fiber Optics Certifications.
The Light Brigade, Phoenix, AZ. ETA Certified Fiber Optics Installer (CFOI).
IKON Technical Education Center, Phoenix, AZ. MCSE, MCP+I, A+.
Maricopa Community Colleges, Various courses, Maricopa County, AZ.
Winey School of Real Estate, Anchorage, AK. Former Licensed Realtor
U.S. Navy Avionics Technician "A" School, Millington, TN. Avionics Technician Rating
U.S. Navy P-3C Update III School, Moffett Field, CA. In-Flight Technician Designation
U.S. Navy Aircrewman Candidate School, Pensacola, FL. Naval Aircrewman Designation
U.S. Navy Survival Evasion Resistance Escape (SERE) School, Warner Springs, CA.
U.S. Navy Deep Water Survival Training, Pensacola, FL.
U.S. Navy Land Survival Training, Eglin AFB, FL.
LICENSES / CERTIFICATIONS (Current and Former)

Leadership Certificate, University of Washington, Seattle, WA
Certified Information Systems Security Professional (CISSP), ISC2
Certified Community Bank Security Officer (CCBSO), Bank Security Institute at ICBA.org
Project+ Certification, CompTIA
Microsoft Technology Associate (MTA) Database Administration
Microsoft Technology Associate (MTA) Networking Fundamentals
Microsoft Certified Systems Engineer (MCSE)
Certified on various 3M Fiber Optics components
A+ Microcomputer Support and Services Certified, CompTIA
FCC General Radiotelephone Operator's License (GROL)
FCC Amateur Radio License (Technician)
Licensed Private Process Server - Clallam County, WA
Certified Private Process Server and Officer of the Superior Court of Arizona
Arizona Licensed Private Investigator (1576098)
Idaho Private Investigator
State of Arizona Class "A" Commercial Driver's License
State of Alaska Class "C" Commercial Driver's License
Certified Food Service Manager, Maricopa County, AZ
Arizona Public Notary

Associations

Financial Technology and Security Workgroup Member, Washington Bankers Association
Financial Institutions Security Taskforce (FIST) Member, Oregon Bankers Association
Conference Director, Executive Board Member, and Speaker, The IT Summit - Seattle
ISC2 Member
INFRAGARD Member
FS-ISAC Member

MILITARY SERVICE - U.S. Navy

Aviation Electronics Technician Rating (3rd Class)
Naval Aircrewman Designation
In-Flight Avionics Technician Designation
National Defense Service Medal
Southwest Asia Campaign Badge
Navy Good Conduct Medal
Sea Service Deployment Ribbon (2 Awards)
Battle Efficiency Ribbon
Secret Security Clearance

LETTERS OF RECOMMENDATION

Larry Hueth
First Northwest Bancorp (FNWB) / First Federal
105 West Eighth Street
Port Angeles, WA 98362

December 31, 2019

To whom it may concern:

Brett Bies worked for me from May 2011 through December 2019 in various capacities culminating as Senior Vice President and Chief Information Officer. Brett began his career at First Federal with a $3.0 million assignment to upgrade the bank's Information Technology hardware, software, policies, procedures and personnel in preparation for our Initial Public Offering.

Brett's skills and abilities transformed the organization's information technology and security in a
way that was efficient and easily understood by board, management and staff of varying degrees of technical knowledge and abilities. Brett later assumed responsibility for Facilities and Physical Security aspects of the organization and was integral in our physical expansion from the Olympic Peninsula through Seattle and into Bellingham.

Brett is a self-motivated leader who understand strategic plans and how each part of the
organization collaborates to achieve success. His management style is refreshingly direct and fair. He provides his direct reports and others honest constructive feedback. I have always valued his observations and opinions on all areas of our organization over the past eight years.

I highly recommend Brett to any organization that is looking for an effective efficient member of its leadership team.

Sincerely,

<PRESIDIO_ANONYMIZED_PERSON>
Past President, CEO and Director
First Northwest Bancorp/ First Federal
360.640.3070 

Brett Bies
Goodyear, AZ 85338

To Whom It May Concern:

This letter is reference to Brett Bies who worked for Craftsmen in Wood, Mfg from March 22, 2004 to November 18, 2008 as IT Manager.

Brett is a well versed IT Manager. He has contributed greatly in many improvements at Craftsmen in Wood, Mfg. His impact has been above and beyond a traditional IT Manager. Additional strengths: very positive attitude, ability to converse with all levels of employees, organized and dependable.

Brett will make an excellent addition to any organization.

Sincerely,

<PRESIDIO_ANONYMIZED_PERSON>
Plant Manager
Paramount Designs, Inc.
1439 N 1st St
Phoenix, AZ 85004

March 9, 2004

Subject: Letter of Recommendation

Dear Sir or Madam:

<PRESIDIO_ANONYMIZED_PERSON> has been the IT Manager for Paramount Designs, Inc. since May of 2000 and I would like to provide a professional recommendation for him.
When Brett came to our company in 2000, our programs, systems, network, and website were in need of upgrades and he began to tackle the projects immediately, without hesitation.

Over the past 3 and one half years, Brett has upgraded the networks in our 5 offices from Windows 95/98 workgroups to Windows NT 4.0 domains, and then transitioned them to Windows 2000 AD domains. In addition, he connected our 5 remote sites through Virtual Private Networking Technologies to our Corporate Headquarters in Phoenix, giving us a tremendous increase in our capabilities to conduct business throughout the nation. His innate technical prowess has been evident in the tremendous successes displayed in these projects.

During the same time, he has led our applications development team in creating several VB/SQL business applications that encompass all activities of our organization, thereby again providing us with a remarkable enhancement to our capabilities to expand our business. In addition, he has piloted the development of our website to provide an excellent point of contact resource for our clients and customers.

To list all of the successful technical accomplishments that we have seen over the past few years that Brett has had an integral part of would be too extensive of an undertaking in this letter.

It is with pleasure that I would like to provide a recommendation for Brett in seeking employment with your company.

Sincerely,

<PRESIDIO_ANONYMIZED_PERSON>
President
Paramount Designs, Inc.
(602) 258-7544

L-3 Communications
7017 N Litchfield Rd. Suite 354
Glendale, AZ 85307

12 June 2000

To: Whom it may concern:

Subject: Brett Bies

Dear Sir or Madam:

<PRESIDIO_ANONYMIZED_PERSON> is, without question, the most productive individual I have had the pleasure to work with. Every task, regardless of the complexity or type, he has attempted has been completed with both timeliness and an eye for thoroughness. He blends the best of technical expertise in hardware, software, and time management skills.

Brett was instrumental in adding NT technology to our network at the F15 TSSC. Involvement with every facet of his department is his by word. He actively and effectively promotes team harmony and cohesiveness. Brett displays outstanding characteristics of maturity, tact, integrity, and adaptability. While working at the TSSC, he has participated in every facet of our operation. In each instance, his total commitment has been instrumental in our outstanding successes.

It has truly been a pleasure to work with such an industrious and completely competent individual.

Sincerely,

<PRESIDIO_ANONYMIZED_PERSON>
Support Engineering Manager
F-l5 TSSC
L3 Communications

July 28, 1998

From: Gary Edmonds
Raytheon Systems Co.
Bldg. 11-750
Elmendorf AFB, AK
(907) 552-4352

Subject: Letter of Recommendation

Brett Bies has been employed by Raytheon at Elmendorf AFB from May 1996 to present. I have had the opportunity to supervise Brett since then and would like to provide a professional recommendation for him. Brett is responsible for the operation and maintenance of the F-15E Weapon Systems Trainer, F-15C Operational Flight Trainer, and several F-15 Maintenance Training Devices. His duties include the operation of the flight trainers in the training of flight crews as well as all aspects of maintenance of the trainers.
Since working with Brett I have found that he is a self-starter, always first to volunteer. When there is a task at hand, I can always count on Brett to tackle it, never hesitating to give him more responsibility. One of Brett's main strengths is his problem solving ability, he is able to evaluate the symptoms of a problem and methodically define the cause. Brett has proven to be a key player in our technical team. Intelligent, innovative, and reliable are the characteristics that come to mind when defining Brett.
Brett's total commitment to excellence and innate technical abilities guarantee his success in any endeavor he chooses. I believe he will be an asset to any company and recommend him for any position he is applying for.

Sincerely,

<PRESIDIO_ANONYMIZED_PERSON>
Site Supervisor
Raytheon Systems Co.
Elmendorf AFB, AK