0:0:0.0 --> 0:0:7.510
Keith Low
Myself and the team we have gone through with our during on the licensing requirement that requires a tracking as well as the.
0:0:9.10 --> 0:0:12.760
Keith Low
The license type that is actually dynamic instead of a hard coded.
0:0:13.190 --> 0:0:16.480
Keith Low
So I think due date has certain question.
0:0:16.670 --> 0:0:17.930
Keith Low
So over to you during.
0:0:22.70 --> 0:0:22.640
Keith Low
Your mutant.
0:0:24.500 --> 0:0:25.580
Duraid Wadie
Sorry, sorry guys.
0:0:25.590 --> 0:0:26.200
Duraid Wadie
Play everyone.
0:0:27.940 --> 0:0:43.550
Duraid Wadie
It was raining to do with when we say in about how dynamic all these licensing will be kept in in, in our licensing systems really from our platform services and how often these actually gonna get changed as well.
0:0:45.160 --> 0:0:46.490
Duraid Wadie
So to start with that right.
0:0:46.500 --> 0:0:50.800
Duraid Wadie
So I guess you haven't decided yet 100% what those licenses types are, right?
0:0:54.80 --> 0:1:11.230
Stephanie Jones
Umm, I think we've decided with what we have so far today, meaning that, umm, we have, we'll need an essentials audit of a professional audit and essentials risk and a professional risk now.
0:1:11.240 --> 0:1:16.410
Stephanie Jones
Right now we don't have the features that like allow us to kind of sell differently.
0:1:16.660 --> 0:1:25.930
Stephanie Jones
It's just all like essentials functionality, so that's why we haven't we didn't need it by the actual release, but we'll need essentials.
0:1:25.940 --> 0:1:31.420
Stephanie Jones
Audits, professional audit essentials, risk, professional risk and then some.
0:1:31.430 --> 0:1:34.220
Stephanie Jones
Sort of like both audit and risk.
0:1:36.30 --> 0:1:36.270
Keith Low
Umm.
0:1:36.500 --> 0:1:36.900
Stephanie Jones
Yeah.
0:1:34.400 --> 0:1:37.890
Duraid Wadie
Umm ENTERPPRISE license, right? Yeah.
0:1:36.910 --> 0:1:39.470
Stephanie Jones
Then enterprise and I don't know if we've landed on that.
0:1:39.490 --> 0:1:40.50
Stephanie Jones
Need.
0:1:37.580 --> 0:1:41.800
Chris DiPierro
They're they're, they're, they're they don't like the term enterprise, but but yeah, but but.
0:1:40.620 --> 0:1:44.730
Stephanie Jones
Yeah, I'm OK with it, but like it's that, right?
0:1:44.740 --> 0:1:45.510
Stephanie Jones
That's still effort.
0:1:45.520 --> 0:1:45.950
Stephanie Jones
Discussion.
0:1:45.960 --> 0:1:57.150
Stephanie Jones
It was on my agenda for we had a little PSB meeting yesterday with Michael and and marketing and Neige, and it was on the agenda, items we just didn't make it that far.
0:2:5.210 --> 0:2:5.380
Chris DiPierro
And.
0:1:57.160 --> 0:2:18.580
Stephanie Jones
But yes, some sort of like enterprise license and and that so it's the and then a business user license and this and that license we don't need a risk business user and an audit business user, we just need one business user license and why that could possibly change so 5123456.
0:2:18.590 --> 0:2:28.450
Stephanie Jones
So far with the, you know, enterprise, umm, enterprise and then a standard and professional for each and then one business user.
0:2:29.40 --> 0:2:34.120
Stephanie Jones
The the reason I say that may change is we're also having discussions around what do we do.
0:2:34.130 --> 0:2:38.510
Stephanie Jones
For example, for third party risk management, that's getting a lot of visibility right now.
0:2:38.580 --> 0:2:49.430
Stephanie Jones
So I can see going forward like a year from now, us also having to have a third party risk management license or an ESG license.
0:2:49.560 --> 0:2:51.910
Stephanie Jones
So there has to be the ability to add more.
0:2:52.720 --> 0:2:53.130
Chris DiPierro
Yeah.
0:2:53.140 --> 0:2:55.770
Chris DiPierro
So to derate, here's my fundamental question on all this.
0:2:55.780 --> 0:3:2.310
Chris DiPierro
Why do we care from a platform perspective, like I don't care if they have 5 licenses or 1000 license types like why does that matter?
0:3:1.750 --> 0:3:2.710
Duraid Wadie
You yeah.
0:3:2.580 --> 0:3:6.400
Chris DiPierro
Like where we're just we're just delivering that to them, you know, right.
0:3:7.820 --> 0:3:9.920
Duraid Wadie
So what you need to care about right is this.
0:3:11.0 --> 0:3:14.450
Duraid Wadie
So Stephanie need to sit down with the commercial team.
0:3:14.980 --> 0:3:15.210
Chris DiPierro
Sure.
0:3:14.460 --> 0:3:17.30
Duraid Wadie
Somebody needs to go below this and Salesforce right?
0:3:17.40 --> 0:3:17.810
Chris DiPierro
Umm. Yep.
0:3:17.820 --> 0:3:18.340
Chris DiPierro
Of course, yeah.
0:3:17.460 --> 0:3:19.90
Duraid Wadie
But that's what happens under the hood.
0:3:19.570 --> 0:3:21.830
Duraid Wadie
But who gonna look after it, right?
0:3:21.840 --> 0:3:23.450
Duraid Wadie
That that's what matters here.
0:3:23.460 --> 0:3:26.190
Duraid Wadie
So for example, let's say from platform we need to care about this.
0:3:27.230 --> 0:3:31.300
Duraid Wadie
You don't have anymore set of specific license keys.
0:3:31.860 --> 0:3:33.920
Duraid Wadie
You're gonna make that dynamic, right?
0:3:34.190 --> 0:3:42.720
Duraid Wadie
So the first thing is you need think about as I you need to build a UI for all of us because none of these people would understand what this type is coming from anymore.
0:3:42.910 --> 0:3:47.370
Duraid Wadie
So actually someone else that we don't know what it is is dynamically corrected.
0:3:47.380 --> 0:3:52.980
Duraid Wadie
So you need first thing is team to manage this to create those types and the UI.
0:3:54.570 --> 0:3:55.230
Chris DiPierro
Uh.
0:3:54.190 --> 0:3:57.720
Duraid Wadie
Then you need to provide the same UIS to the operation teams to deal with that.
0:3:58.390 --> 0:3:59.630
Chris DiPierro
Can I challenge that, though?
0:3:59.640 --> 0:4:0.80
Chris DiPierro
Like why?
0:4:0.90 --> 0:4:2.720
Chris DiPierro
Why are we creating the UI to build license types?
0:4:2.730 --> 0:4:4.160
Chris DiPierro
Why isn't that just in Salesforce?
0:4:4.170 --> 0:4:18.730
Chris DiPierro
Like Salesforce, they go and create license types there and then from our perspective from UI provisioning from a licensed provisioning perspective, yeah, we gotta go query those types and make them available to people to provide.
0:4:18.740 --> 0:4:20.990
Chris DiPierro
But it's just a list essentially, right? So.
0:4:21.800 --> 0:4:22.870
Duraid Wadie
It's a list, right?
0:4:22.880 --> 0:4:24.90
Duraid Wadie
I mean, I I completely agree.
0:4:24.100 --> 0:4:27.40
Duraid Wadie
It's a list, but how you gonna get it from one system to another system?
0:4:27.50 --> 0:4:28.320
Duraid Wadie
And who's doing that work?
0:4:29.20 --> 0:4:29.230
Chris DiPierro
Umm.
0:4:30.450 --> 0:4:31.620
Duraid Wadie
But that's what I'm saying, right?
0:4:31.630 --> 0:4:35.60
Duraid Wadie
So if you give this to the operation team, uh, I don't know.
0:4:35.70 --> 0:4:35.900
Duraid Wadie
Let's call them.
0:4:35.910 --> 0:4:38.490
Duraid Wadie
I don't know what Team renewal people.
0:4:38.500 --> 0:4:43.400
Duraid Wadie
Let's say the guys who deals with the renewals, right, they what they gonna hit API to create those for you?
0:4:43.790 --> 0:4:46.880
Duraid Wadie
How they're gonna do that, you know, they got to say, OK, I have.
0:4:46.10 --> 0:4:49.240
Keith Low
I hang on on on this topic.
0:4:49.280 --> 0:4:51.140
Keith Low
I checked with Paul Martin.
0:4:51.270 --> 0:4:54.370
Keith Low
He told me as long as the information is passed to him, he is able to.
0:4:55.370 --> 0:4:57.810
Keith Low
He into the API to to pass the platform.
0:4:59.260 --> 0:5:0.10
Keith Low
That's what he told me.
0:5:0.20 --> 0:5:2.780
Keith Low
So I think as long as we are able to identify that team.
0:5:1.10 --> 0:5:8.650
Duraid Wadie
If yeah, I mean if if the cloud operations are happy to deal with licensing data then that that problem is solved.
0:5:8.660 --> 0:5:11.650
Duraid Wadie
To be honest with you, but you don't wanna be down the line said.
0:5:11.660 --> 0:5:13.910
Duraid Wadie
This is not our job because reality is.
0:5:13.920 --> 0:5:15.850
Duraid Wadie
Stephanie talked to the commercial team here.
0:5:15.860 --> 0:5:17.410
Duraid Wadie
Another two license types, right?
0:5:17.700 --> 0:5:17.930
Chris DiPierro
Umm.
0:5:17.420 --> 0:5:20.230
Duraid Wadie
And go and off you go and add them and update them all.
0:5:20.240 --> 0:5:21.950
Duraid Wadie
Yeah, actually changed one, they say.
0:5:21.960 --> 0:5:24.360
Duraid Wadie
I mean, that's really what the operation here we're talking about.
0:5:26.580 --> 0:5:31.470
Duraid Wadie
So that that's why you need to think about course is more about who operationally doing this work.
0:5:34.70 --> 0:5:34.330
Chris DiPierro
When?
0:5:31.880 --> 0:5:36.100
Duraid Wadie
Then you can decide as a dynamic or is it just unless somebody's actually taking another that?
0:5:36.820 --> 0:5:38.850
Chris DiPierro
When you say who's operationally doing this work?
0:5:38.860 --> 0:5:40.140
Chris DiPierro
Which part of the work are we talking about?
0:5:40.150 --> 0:5:43.670
Chris DiPierro
We're talking about actually defining the license types in that sort of thing.
0:5:43.680 --> 0:5:45.640
Chris DiPierro
Is that what your question is?
0:5:46.270 --> 0:5:47.500
Duraid Wadie
So that's your first.
0:5:45.650 --> 0:5:47.570
Chris DiPierro
Like who's doing that in sales force but.
0:5:47.730 --> 0:5:48.900
Duraid Wadie
Yeah.
0:5:48.950 --> 0:5:49.300
Duraid Wadie
Yeah.
0:5:51.510 --> 0:5:52.440
Chris DiPierro
Right, yeah.
0:5:56.30 --> 0:5:56.190
Chris DiPierro
Yeah.
0:6:0.300 --> 0:6:0.690
Chris DiPierro
Uh.
0:6:1.340 --> 0:6:1.730
Chris DiPierro
No.
0:5:49.310 --> 0:6:1.730
Duraid Wadie
So that's that's the first part right that somebody's decided these license types somebody create those workflows and Salesforce then now somebody needs to scoop those license types and actually add them to the platform and those might need to be changed.
0:6:2.920 --> 0:6:3.250
Chris DiPierro
Why?
0:6:3.260 --> 0:6:4.550
Chris DiPierro
Why in? Why?
0:6:4.560 --> 0:6:4.910
Chris DiPierro
Why?
0:6:4.920 --> 0:6:6.970
Chris DiPierro
When you say scoop, there is an atom to the platform.
0:6:7.720 --> 0:6:10.570
Chris DiPierro
Why would we just not query Salesforce?
0:6:10.580 --> 0:6:10.850
Chris DiPierro
Why?
0:6:10.860 --> 0:6:11.110
Chris DiPierro
Why?
0:6:11.120 --> 0:6:14.160
Chris DiPierro
Why wouldn't we just build an integration between that?
0:6:13.920 --> 0:6:14.170
Duraid Wadie
No.
0:6:14.180 --> 0:6:17.500
Duraid Wadie
Yeah, if you have time and other sources.
0:6:17.510 --> 0:6:18.310
Duraid Wadie
Yeah, of course.
0:6:18.320 --> 0:6:19.210
Duraid Wadie
And go and do that.
0:6:20.140 --> 0:6:20.390
Chris DiPierro
Umm.
0:6:21.610 --> 0:6:25.620
Duraid Wadie
But that's that's all about really resourcing and and making all of.
0:6:25.630 --> 0:6:29.240
Duraid Wadie
That's actually flows between them and what happened if somebody made a mistake?
0:6:32.620 --> 0:6:34.370
Chris DiPierro
Sure. It.
0:6:34.730 --> 0:6:35.40
Chris DiPierro
Yeah.
0:6:35.50 --> 0:6:35.690
Chris DiPierro
No, I agree.
0:6:29.250 --> 0:6:36.550
Duraid Wadie
You need the proper flow on Salesforce like I can go to Salesforce right and add a new license type for you and you don't close.
0:6:36.560 --> 0:6:37.520
Duraid Wadie
This is active or not?
0:6:35.700 --> 0:6:42.560
Chris DiPierro
Yeah, there needs to be proper permissions and workflow in Salesforce to not let any random person just go out a new license type.
0:6:55.290 --> 0:6:56.200
Duraid Wadie
You could do that.
0:6:42.570 --> 0:6:56.280
Chris DiPierro
I think obviously, but but assuming we believe that Salesforce is correctly configured from a platform perspective, shouldn't that be essentially our source of truth and we can just go query that and provide that in a provisioning UI right? So.
0:6:56.210 --> 0:6:57.120
Duraid Wadie
He could do that.
0:6:57.130 --> 0:6:59.660
Duraid Wadie
I mean, I mean, I agree you could do that, right?
0:6:59.670 --> 0:7:2.520
Duraid Wadie
But that is the management side of it.
0:7:2.530 --> 0:7:15.30
Duraid Wadie
Somebody needs to sort out all of the flows on Salesforce and make sure not somebody just created a license type is not operational, is straight away, nice activated in your platform and actually can be allocated to ARC.
0:7:15.860 --> 0:7:16.20
Chris DiPierro
Yeah.
0:7:16.150 --> 0:7:17.800
Duraid Wadie
And now couldn't have a clue of this.
0:7:17.890 --> 0:7:19.190
Duraid Wadie
Is there or not anymore?
0:7:20.10 --> 0:7:21.410
Duraid Wadie
That's the complexity part of it.
0:7:21.420 --> 0:7:24.60
Duraid Wadie
Venezuela, when you get all of that synced.
0:7:29.100 --> 0:7:30.160
Duraid Wadie
But that makes sense, I mean.
0:7:28.670 --> 0:7:33.120
Chris DiPierro
Yeah, I mean I I I I guess I agree.
0:7:33.130 --> 0:7:47.410
Chris DiPierro
But I think that is still a better path than us doing something that requires multiple stuff, but I don't wanna have, I guess fundamentally what I wanna avoid is I don't want the platform team to have to go make a release every time somebody creates a new license type.
0:7:47.420 --> 0:7:48.540
Chris DiPierro
That would be terrible, right?
0:7:48.550 --> 0:7:51.110
Chris DiPierro
Because we don't wanna be wanna be.
0:7:49.420 --> 0:7:51.210
Duraid Wadie
No, you're not doing other lace, isn't it?
0:7:51.220 --> 0:7:52.850
Duraid Wadie
Just updating the type, yeah.
0:7:54.10 --> 0:7:54.800
Chris DiPierro
Yeah.
0:7:54.810 --> 0:7:54.990
Chris DiPierro
OK.
0:7:56.410 --> 0:8:0.760
Chris DiPierro
I mean, I guess, OK, so not a release, but I suppose that's a semantic thing.
0:8:0.770 --> 0:8:9.160
Chris DiPierro
I I prefer for us to not even have to take any manual stuff like guess it's the best, better rate is say somebody goes and does something in Salesforce regardless of whether it's art or in the future.
0:8:9.170 --> 0:8:12.750
Chris DiPierro
Some other product or whatever and goes through whatever approved workflow in Salesforce.
0:8:12.760 --> 0:8:19.140
Chris DiPierro
There is to go add a license type from platforms agnostic about what the license types are, because we don't know what they mean.
0:8:19.150 --> 0:8:24.380
Chris DiPierro
Anyway, we don't know what business user is versus an audit professional user.
0:8:24.550 --> 0:8:34.230
Chris DiPierro
It's just on us to associate it to the right product and then provide it to a provisioning UI so that somebody can go assign it to users at that point, right?
0:8:34.300 --> 0:8:42.690
Chris DiPierro
And then it's on ARC to understand what it means if somebody goes and creates a license type for ARC in Salesforce before the arc release that knows what that license is.
0:8:42.700 --> 0:8:44.440
Chris DiPierro
Means that's not really a platform concern.
0:8:44.450 --> 0:8:54.920
Chris DiPierro
That that's an our concern like clearly that that we shouldn't have that disconnect, but that's just imagine somebody created you know in a Sox license or whatever and salesperson before ARC is ready for that.
0:8:54.930 --> 0:9:4.570
Chris DiPierro
Well, you know, Arc's gonna get presented with that and they probably be like would ignore it, presumably because they wouldn't know what it meant at that point, right until the release that knew what that meant was available. So.
0:9:7.630 --> 0:9:8.900
Chris DiPierro
I mean, that's my.
0:9:8.0 --> 0:9:10.600
Duraid Wadie
Yeah, I mean I I I'm not saying I don't, I agree.
0:9:8.990 --> 0:9:13.240
Chris DiPierro
This is immediately my idealistic this is, admittedly, my idealistic view of the world.
0:9:13.250 --> 0:9:13.640
Chris DiPierro
Right.
0:9:13.650 --> 0:9:19.920
Chris DiPierro
But but what I the more the more times humans have to interact, the more of the places there are to make mistakes, right?
0:9:19.930 --> 0:9:34.560
Chris DiPierro
Like if if the process where somebody goes and adds something to Salesforce then somebody's gotta go and provide run an API, create some sync or hit a sync button or whatever it is to bring that into the platform.
0:9:34.570 --> 0:9:36.710
Chris DiPierro
It's just gonna add delays and add.
0:9:37.580 --> 0:9:39.330
Chris DiPierro
Yeah, potential missteps.
0:9:39.340 --> 0:9:42.790
Chris DiPierro
Right, like this feels as automatable as they come.
0:9:42.900 --> 0:9:46.420
Chris DiPierro
Guess is really what kind of comes down to from my perspective.
0:9:48.780 --> 0:9:52.770
Duraid Wadie
I agree there today I agree this is the the only really challenges with self.
0:9:53.700 --> 0:9:53.920
Chris DiPierro
Sure.
0:9:52.780 --> 0:9:59.370
Duraid Wadie
Sport is really gonna have, you know, the teams are resources, the proper workflows on Salesforce.
0:9:59.380 --> 0:10:1.170
Duraid Wadie
So we not gonna end up with data?
0:10:1.490 --> 0:10:6.310
Duraid Wadie
No one knows how it ended up in arc or our services has not been approved.
0:10:6.200 --> 0:10:7.990
Chris DiPierro
Sure, sure. Sure.
0:10:8.0 --> 0:10:8.230
Chris DiPierro
Yeah.
0:10:8.240 --> 0:10:9.430
Chris DiPierro
No, I agree with that.
0:10:10.220 --> 0:10:15.410
Chris DiPierro
And I realized that Salesforce in this organization has always been a gigantic black box of mystery.
0:10:23.640 --> 0:10:23.940
Duraid Wadie
Yeah.
0:10:15.480 --> 0:10:25.430
Chris DiPierro
But it feels like we've gotta get that sorted out if we want licensing to be useful across across the different products, right?
0:10:25.880 --> 0:10:34.130
Chris DiPierro
Like you know from I mean, again, idealistic view of the world sales sells, you know, 100 audit pro licenses or whatever.
0:10:34.560 --> 0:10:36.510
Chris DiPierro
That should be a thing that exists in Salesforce.
0:10:36.520 --> 0:10:38.530
Chris DiPierro
It should be married to their subscription.
0:10:38.680 --> 0:10:40.310
Chris DiPierro
All that should just happen.
0:10:40.420 --> 0:10:47.230
Chris DiPierro
You know longer term, we shouldn't even need a provisioning UI necessarily, but for now I'm willing to say hey we do.
0:10:47.760 --> 0:10:54.480
Chris DiPierro
But as far as the the license flow from all of that, like it should just all be tied together, which then I get so.
0:10:54.490 --> 0:11:25.260
Chris DiPierro
So if our concern is if we agree that that's what we want to happen, but our concern is we're not sure that the Salesforce processes are locked down in a way that enables that to happen with professionalism, then the question becomes how, how, how do we get to that point and not just at an ARC level, but how do we get to that point just at a Salesforce platform level, who, who and you know pick on New Keith, but who is our Salesforce contact as platform basically like who, who when we have a sales regardless of.
0:11:25.300 --> 0:11:34.460
Chris DiPierro
Whether it's this licensing thing or something else that we might need from sales versus in the future, who do, who do we interact with to define those those needs you know?
0:11:35.550 --> 0:11:39.130
Keith Low
Actually for this I did ask Paul Martin who to contact her.
0:11:39.140 --> 0:11:39.850
Keith Low
He didn't reply.
0:11:39.860 --> 0:11:47.0
Keith Low
Me and I have no idea who is actually doing the part that that, I mean, grabbing the information from Salesforce.
0:11:47.320 --> 0:11:49.550
Keith Low
He he mentioned the team project team.
0:11:49.560 --> 0:11:55.10
Keith Low
So I mean, do you have any idea who who is in charge of this, you know?
0:11:55.550 --> 0:11:58.160
Duraid Wadie
No, I don't know if the Stephanie knows.
0:11:58.170 --> 0:12:1.340
Duraid Wadie
I have no idea, but usually the commercial theme will be there in with all of those guys.
0:12:7.740 --> 0:12:7.970
Chris DiPierro
Umm.
0:12:2.500 --> 0:12:14.330
Stephanie Jones
Yeah, I know this has come up before in discussions I've had with cloud OPS and Paul, like you said, Keith, who where they're looking at the long term solution is to have it more automated.
0:12:14.630 --> 0:12:14.790
Keith Low
Yeah.
0:12:14.340 --> 0:12:19.360
Stephanie Jones
You put something in sales force and umm, but I don't know who The Who.
0:12:19.370 --> 0:12:21.840
Stephanie Jones
The main contact is it feels like everyone has a like.
0:12:22.830 --> 0:12:32.950
Stephanie Jones
I know Carl had Hattersley had intervention with sales force from a pricing perspective to make sure lines were out there to be used.
0:12:34.840 --> 0:12:39.830
Stephanie Jones
Sales, obviously I work with Zoe on that, but I don't know who owns Salesforce.
0:12:39.840 --> 0:12:40.620
Stephanie Jones
I really don't.
0:12:40.840 --> 0:12:44.830
Stephanie Jones
If you're unsure and need a sales contact, I would ask a Zoe Dillon.
0:12:44.840 --> 0:12:46.690
Stephanie Jones
Like who do we work with on this?
0:12:46.860 --> 0:12:49.870
Stephanie Jones
She might be able to also provide you with information.
0:12:51.120 --> 0:12:51.470
Chris DiPierro
Yeah.
0:12:51.480 --> 0:12:53.230
Chris DiPierro
I mean, I think that's fine.
0:12:53.240 --> 0:13:6.90
Chris DiPierro
We can go through Zoe or whoever, but I think ultimately Stephanie and I and and maybe really it's might really be like Michael or somebody probably needs to get with whoever actually is responsible for sales force and say look.
0:13:7.950 --> 0:13:9.190
Chris DiPierro
This is a new thing, right?
0:13:15.610 --> 0:13:16.160
Stephanie Jones
Yes.
0:13:9.200 --> 0:13:16.820
Chris DiPierro
None of the other products have been dependent upon like an official licensing service and all that kind of stuff, but this is the thing that's gonna happen more and more now.
0:13:16.830 --> 0:13:23.630
Chris DiPierro
Now our our captions to have the be the first consumer of it, but we need to get somebody to own this process.
0:13:23.640 --> 0:13:24.480
Chris DiPierro
It's not Paul, by the way.
0:13:26.130 --> 0:13:26.490
Stephanie Jones
Right.
0:13:24.490 --> 0:13:28.80
Chris DiPierro
It's not cloud OPS cloud apps is just a facilitator in this whole thing, right?
0:13:28.150 --> 0:13:31.880
Chris DiPierro
They just happen to know how to press the right buttons on the right screens, right?
0:13:32.530 --> 0:13:47.190
Chris DiPierro
But what we're really talking about is somebody that can would actually own that process now and in the future when any product comes to them and says now you know, you come back to them and say I need new license types.
0:13:47.200 --> 0:13:49.550
Chris DiPierro
Fine, like you should probably submit it.
0:13:49.640 --> 0:13:56.170
Chris DiPierro
My guess is submit a ticket to somebody who owns Salesforce and they add those license types and whatever and you know verify everything with you.
0:13:56.210 --> 0:13:59.850
Chris DiPierro
A new product comes along and says hey, now I need to be able to support licensing too, right?
0:13:59.860 --> 0:14:2.970
Chris DiPierro
Like they should submit a ticket to whoever owns that process.
0:14:3.180 --> 0:14:11.410
Chris DiPierro
I think that's probably what needs to happen, but yeah, if none of us know who owns the house, this is a bigger problem in than than probably just licensing.
0:14:11.420 --> 0:14:16.850
Chris DiPierro
We gotta we gotta figure out that that relationship and figure out where we get that support from.
0:14:17.0 --> 0:14:21.630
Chris DiPierro
So yeah, I mean we can start from somebody like Zoe or Carl or whoever, but it's not gonna be them.
0:14:21.640 --> 0:14:25.760
Chris DiPierro
It's gonna ultimately need to be escalated to ever really owned that system.
0:14:26.70 --> 0:14:26.510
Chris DiPierro
Who?
0:14:26.780 --> 0:14:38.920
Chris DiPierro
You know who is the System Administrator of Salesforce for ideagen in the same way that I can say, you know, like Andrew, the System Administrator, game site, game Type X anyway or Adam is the proper CS right?
0:14:38.960 --> 0:14:43.920
Chris DiPierro
Like it's a third party tool, but clearly somebody within our organization must own this, right?
0:14:43.930 --> 0:14:49.470
Chris DiPierro
It can't just be this anarchy that's sitting out there that everybody just kind of contributes to you, right? So.
0:14:50.220 --> 0:14:50.940
Stephanie Jones
Hope not.
0:14:52.350 --> 0:14:53.500
Stephanie Jones
Yeah, someone has to own it.
0:14:53.510 --> 0:14:53.930
Stephanie Jones
I agree.
0:14:52.600 --> 0:14:54.40
Chris DiPierro
Yeah, well, OK.
0:14:54.100 --> 0:14:55.520
Chris DiPierro
Sorry, let me rephrase.
0:14:55.610 --> 0:15:0.550
Chris DiPierro
Ideally happy should be have a have a system owner right? So?
0:14:58.300 --> 0:15:1.710
Stephanie Jones
Yeah, exactly.
0:15:7.170 --> 0:15:7.360
Duraid Wadie
OK.
0:15:5.730 --> 0:15:8.100
Chris DiPierro
Right, so ohh.
0:15:10.720 --> 0:15:12.180
Duraid Wadie
I'm probably that task to.
0:15:10.730 --> 0:15:15.660
Chris DiPierro
Now, now that I I I I I get off, I'll get off my high horse now and say this is what we need it to be.
0:15:15.750 --> 0:15:23.720
Chris DiPierro
I understand if there's a practicality that we needed some sort of more short term fix to get licensing into the state that you wanted to get to in like June or whatever.
0:15:23.730 --> 0:15:26.830
Chris DiPierro
Keith, it's fine, but we can't lose sight of.
0:15:26.840 --> 0:15:27.440
Chris DiPierro
Of what?
0:15:27.730 --> 0:15:27.910
Keith Low
Yeah.
0:15:27.450 --> 0:15:29.10
Chris DiPierro
Where we want where?
0:15:29.20 --> 0:15:32.100
Chris DiPierro
Where we really need this to get to so.
0:15:32.810 --> 0:15:36.740
Keith Low
I think the message that I sent to you earlier, I think for Stephanie and Josh.
0:15:36.750 --> 0:15:39.190
Keith Low
So in fact, in fact, I wanted to bring it up tomorrow.
0:15:39.570 --> 0:15:47.20
Keith Low
The earlier licensing requirement that we discussed able to track able to assign it shouldn't be a problem.
0:15:47.30 --> 0:16:5.630
Keith Low
We should be able to release it in the June, June release, but while for this tracking notification as well as the dynamic license time, because we haven't firmed up the requirement now, so unlikely we are able to release it in the June or July, it will be a later date.
0:16:6.140 --> 0:16:11.850
Keith Low
So I think at least for for for that uh, we are able to do it.
0:16:11.920 --> 0:16:15.250
Keith Low
But then I need a confirmation on the license type name.
0:16:16.620 --> 0:16:16.760
Chris DiPierro
Yeah.
0:16:15.260 --> 0:16:19.40
Keith Low
So I think right now you mentioned six we we should be able to put that 6IN.
0:16:21.420 --> 0:16:24.420
Chris DiPierro
Yeah, I think I think I sorry, go.
0:16:21.380 --> 0:16:25.370
Duraid Wadie
No, because what we need to think about right?
0:16:25.380 --> 0:16:32.430
Duraid Wadie
So what Stephanie actually mentioned here and what you guys gonna do there is every license type it has to have a flag.
0:16:32.440 --> 0:16:34.130
Duraid Wadie
Is it active or not active right?
0:16:35.60 --> 0:16:35.230
Chris DiPierro
Sure.
0:16:34.140 --> 0:16:35.430
Duraid Wadie
Because Stephanie send those.
0:16:35.440 --> 0:16:36.580
Duraid Wadie
Some of them are not active yet.
0:16:39.150 --> 0:16:39.310
Chris DiPierro
Sure.
0:16:41.240 --> 0:16:41.830
Stephanie Jones
Yeah.
0:16:41.840 --> 0:16:44.720
Stephanie Jones
I mean, the professional, we're not to the point where.
0:16:47.310 --> 0:16:53.570
Stephanie Jones
We have that designation yet, so yes, it needs to be prepped and ready, but it's it could be inactive at this point.
0:16:55.170 --> 0:16:55.600
Chris DiPierro
Yeah.
0:16:55.610 --> 0:17:5.240
Chris DiPierro
So I mean, I think Keith, in the in the Junior League, right, like what we should be doing is abstracting how we get license types, right.
0:17:5.290 --> 0:17:14.40
Chris DiPierro
If if this is an interface essentially you know we say, you know, I'm gonna simplify the world here, but somewhere there's a call to get license types, right?
0:17:14.50 --> 0:17:18.310
Chris DiPierro
And right now our provider for license types is like a JSON file or something like that that says.
0:17:18.320 --> 0:17:27.130
Chris DiPierro
Here's the license types and whether they're active and whatever else associated with it, and then as we solved the Salesforce problem, that provider gets changed to the pull.
0:17:27.140 --> 0:17:29.470
Chris DiPierro
Pull this from Salesforce provider instead right?
0:17:29.560 --> 0:17:39.910
Chris DiPierro
So I think the underlying architecture shouldn't really be much different but, but yeah, if there was a couple of things like flags and active and all that that we need to throw in there, sure, no problem, right.
0:17:39.920 --> 0:17:41.630
Chris DiPierro
Like, I think that makes sense.
0:17:41.870 --> 0:17:55.70
Chris DiPierro
And then, yes, as they come active in a new version of our, we can, you know, update that file or whatever and for now, but with the eye on updated release being pulling this from a real source of truth, so.
0:17:56.70 --> 0:17:56.890
Keith Low
Hmm, OK.
0:18:0.250 --> 0:18:4.100
Keith Low
Uh, I think I'm gonna hijack this meeting just for one more thing.
0:18:4.700 --> 0:18:4.860
Chris DiPierro
Sure.
0:18:4.410 --> 0:18:6.380
Keith Low
This is regarding the UI.
0:18:6.450 --> 0:18:15.890
Keith Low
I think, Josh, that we discussed just a few hours ago, the licensing UI is designed based on license type.
0:18:16.830 --> 0:18:23.650
Keith Low
As of now, I think Josh and Harinder, that's how we were discussing is actually based on user.
0:18:24.10 --> 0:18:34.730
Keith Low
So what is the requirement from from ARC side you prefer to have the license you are based on user or based on license type.
0:18:35.0 --> 0:18:40.830
Keith Low
The reason why this was initially designed based on license type is because it's actually tied to instance.
0:18:42.250 --> 0:18:55.660
Keith Low
If you try to user, there could be a possibility where you have user A and B they are of different instance which is linked to different license type and you can't do a bulk import based on that count scenario.
0:18:57.960 --> 0:18:58.330
Joshua Haseldine
Keep.
0:18:58.340 --> 0:18:59.10
Joshua Haseldine
I'm sorry.
0:18:59.20 --> 0:19:3.90
Joshua Haseldine
I'm I I'm I must have been in a completely different meeting to you earlier.
0:19:3.100 --> 0:19:5.920
Joshua Haseldine
Cause that's not the agreement.
0:19:7.300 --> 0:19:7.610
Joshua Haseldine
Yeah.
0:19:5.320 --> 0:19:7.890
Keith Low
So I'm referring to the one that we we had with our Harinder.
0:19:7.620 --> 0:19:8.590
Joshua Haseldine
No, no, no, sorry.
0:19:8.600 --> 0:19:9.630
Joshua Haseldine
I I know what we're referring to.
0:19:10.200 --> 0:19:14.730
Joshua Haseldine
I'm but the you are visual is based upon the individual instance.
0:19:14.740 --> 0:19:20.690
Joshua Haseldine
It it doesn't go directly down to a user, it's it's instance level.
0:19:20.700 --> 0:19:23.250
Joshua Haseldine
That's what that original record screen is.
0:19:27.120 --> 0:19:27.490
Joshua Haseldine
Hang on.
0:19:27.500 --> 0:19:28.10
Joshua Haseldine
2 seconds.
0:19:28.20 --> 0:19:29.680
Joshua Haseldine
I'm literally let me get the visuals up two seconds.
0:19:29.950 --> 0:19:30.50
Keith Low
Yeah.
0:19:30.190 --> 0:19:30.600
Chris DiPierro
Yeah.
0:19:30.610 --> 0:19:37.30
Chris DiPierro
Sorry, I one of the PO's shared the figma of this with me, but I admittedly I haven't poked around it so.
0:19:44.60 --> 0:19:46.190
Joshua Haseldine
That with me, too little, too tax on.
0:19:47.200 --> 0:19:49.270
Joshua Haseldine
I was 16 times open and then one of them.
0:19:58.390 --> 0:19:58.650
Keith Low
OK.
0:19:58.660 --> 0:20:0.630
Keith Low
Maybe let me share my Excel file.
0:20:2.560 --> 0:20:3.270
Joshua Haseldine
It's fine.
0:20:3.670 --> 0:20:3.870
Keith Low
Yeah.
0:20:3.390 --> 0:20:4.20
Joshua Haseldine
I've got it.
0:20:4.550 --> 0:20:5.50
Joshua Haseldine
It don't worry.
0:20:6.250 --> 0:20:9.150
Joshua Haseldine
I'm. So what?
0:20:9.290 --> 0:20:10.80
Joshua Haseldine
What are we saying here?
0:20:10.90 --> 0:20:12.970
Joshua Haseldine
Because basically I mean this is old cause renders already.
0:20:12.980 --> 0:20:27.230
Joshua Haseldine
I know Harinder is already doing small changes that we talked about this morning, but the products of the product license is that we're going to indicate to them which instance they select, which would then generate a number of users for which they can filter down into.
0:20:27.540 --> 0:20:32.510
Joshua Haseldine
Now, as far as I'm aware, that's selected the instance level, which then generates the users.
0:20:32.520 --> 0:20:33.170
Joshua Haseldine
Is this?
0:20:33.220 --> 0:20:36.110
Joshua Haseldine
Is that what we were talking about or is this something completely separate?
0:20:37.150 --> 0:20:38.500
Keith Low
Yeah, this is what we're talking about.
0:20:39.100 --> 0:20:39.320
Joshua Haseldine
OK.
0:20:40.530 --> 0:20:41.280
Chris DiPierro
Can can you?
0:20:43.710 --> 0:20:43.890
Keith Low
Yeah.
0:20:43.610 --> 0:20:44.650
Joshua Haseldine
Oh, so sorry mate.
0:20:41.290 --> 0:20:44.760
Chris DiPierro
Sorry, Josh, do you mind doing in a little bit on that to me?
0:20:44.660 --> 0:20:47.190
Joshua Haseldine
It's my don't wanna flex my monitor size but.
0:20:47.930 --> 0:20:48.50
Chris DiPierro
Yeah.
0:20:51.640 --> 0:20:52.660
Chris DiPierro
She. So.
0:20:52.540 --> 0:20:59.150
Joshua Haseldine
So are you so ignore ignore that entire top section and that's another conversation itself.
0:21:6.90 --> 0:21:6.250
Chris DiPierro
Yeah.
0:21:12.190 --> 0:21:12.470
Chris DiPierro
Umm.
0:20:59.950 --> 0:21:15.750
Joshua Haseldine
I'm the point about this is that we'd have arkins's with the name of each individual instance that we'd have, and I used lots of click into that and it would just by all the users that they have below allowing a user to assign and revoke licenses based upon that level.
0:21:15.760 --> 0:21:22.910
Joshua Haseldine
But we'd still be able to bulk import from an instance level, because that's where we're doing this, and that's from the instances at the top.
0:21:24.850 --> 0:21:31.440
Chris DiPierro
Sure, alright, ignoring the features for a second on the left also cause I assume that's not kind of applicable really, but yeah.
0:21:29.280 --> 0:21:32.450
Joshua Haseldine
And yeah, yeah, yeah, yeah.
0:21:31.450 --> 0:21:32.470
Chris DiPierro
Yeah. Umm.
0:21:32.460 --> 0:21:34.700
Joshua Haseldine
It in in all features there's yeah come.
0:21:34.380 --> 0:21:34.750
Chris DiPierro
Yeah.
0:21:34.760 --> 0:21:35.100
Chris DiPierro
So.
0:21:35.210 --> 0:21:40.490
Chris DiPierro
So the implication on the UI right is, as you said, there's and number of instances under this tenant I suppose.
0:21:49.830 --> 0:21:50.10
Joshua Haseldine
Yeah.
0:21:40.500 --> 0:21:50.70
Chris DiPierro
And then I clicked on one of those and then I get a list of the users associated to that instance, and then the rest of below is basically allows me to link licenses up with that right?
0:21:50.160 --> 0:21:58.710
Chris DiPierro
So Keith, what's your question then about this being, you know, sorry, license type driven versus user driven?
0:22:0.100 --> 0:22:3.210
Keith Low
So OK, maybe maybe I think there could be some misunderstanding.
0:22:3.480 --> 0:22:4.940
Keith Low
Let let me show my excel.
0:22:8.540 --> 0:22:9.510
Keith Low
You can see the screen now.
0:22:10.750 --> 0:22:10.950
Chris DiPierro
Umm.
0:22:14.380 --> 0:22:14.580
Chris DiPierro
Yep.
0:22:15.650 --> 0:22:16.270
Joshua Haseldine
Yeah, yeah.
0:22:13.980 --> 0:22:21.360
Keith Low
You can see on my excel OK assume assuming if I choose user one and three you do bulk import.
0:22:22.340 --> 0:22:29.950
Keith Low
But this is only linked to license a in varieties is linked to a B&A&BI can't do a bulk import here because it's different.
0:22:31.0 --> 0:22:32.170
Keith Low
So in situation like this.
0:22:34.250 --> 0:22:35.110
Keith Low
You would have issues.
0:22:36.650 --> 0:22:38.810
Keith Low
This is actually showing all the the users.
0:22:41.940 --> 0:22:42.620
Chris DiPierro
Uh, what's the?
0:22:42.760 --> 0:22:48.180
Chris DiPierro
Sorry, so yeah, users want 35 right and then license type is across the top.
0:22:48.190 --> 0:22:49.620
Chris DiPierro
Is that what we're saying?
0:22:49.40 --> 0:22:50.850
Keith Low
Yeah, these are licensed license type.
0:22:51.400 --> 0:22:52.180
Chris DiPierro
OK, so.
0:22:51.500 --> 0:22:56.870
Keith Low
Assuming this this, this is showing all the users in all the instances.
0:23:1.750 --> 0:23:1.960
Chris DiPierro
Uh-huh.
0:22:57.0 --> 0:23:2.440
Keith Low
If I choose one and three to do bulk import, I will not be able to do it.
0:23:4.520 --> 0:23:5.660
Chris DiPierro
Why not?
0:23:6.800 --> 0:23:10.600
Keith Low
Because this is the user one is not linked to a B&A&B.
0:23:13.520 --> 0:23:15.580
Joshua Haseldine
But then you choose your instance then wouldn't.
0:23:13.480 --> 0:23:15.610
Duraid Wadie
Umm OK so.
0:23:17.880 --> 0:23:18.570
Joshua Haseldine
Sorry. Go on.
0:23:19.10 --> 0:23:19.170
Keith Low
Yeah.
0:23:18.960 --> 0:23:19.220
Joshua Haseldine
Go ahead.
0:23:20.970 --> 0:23:21.380
Duraid Wadie
No, no.
0:23:21.390 --> 0:23:24.150
Duraid Wadie
I'm just trying to actually figure out in my head what what it's.
0:23:31.860 --> 0:23:32.60
Chris DiPierro
Sure.
0:23:25.680 --> 0:23:32.440
Duraid Wadie
So let's say A is audit ascential B is risk essential right?
0:23:33.500 --> 0:23:37.430
Duraid Wadie
I'm trying to import user one to only audit ESSENTIALS.
0:23:40.450 --> 0:23:40.620
Keith Low
Yeah.
0:23:37.440 --> 0:23:44.730
Duraid Wadie
I'm important user three to risk ascential and audit essential is our way.
0:23:44.740 --> 0:23:45.750
Duraid Wadie
Asking Keith.
0:23:46.300 --> 0:23:46.460
Keith Low
Yes.
0:23:49.260 --> 0:23:51.650
Chris DiPierro
But what's the problem with that?
0:23:51.740 --> 0:24:9.190
Chris DiPierro
Like if I'm doing a bulk upload of users or whatever and the user you know I'm matching the users, let's just assume by their username or email or whatever and then my import defined that this user gets user one gets licensed a user B gets licensed, User 2's going gets license B.
0:24:9.820 --> 0:24:11.720
Chris DiPierro
Ah, why is this a problem?
0:24:11.930 --> 0:24:12.940
Chris DiPierro
Like what?
0:24:12.950 --> 0:24:13.70
Chris DiPierro
What?
0:24:14.170 --> 0:24:15.180
Chris DiPierro
What's the issue?
0:24:15.270 --> 0:24:15.820
Chris DiPierro
Like what?
0:24:15.830 --> 0:24:17.400
Chris DiPierro
What problems have we created there?
0:24:17.530 --> 0:24:23.60
Chris DiPierro
Essentially, for any kind of bulk import or or really gonna have to do right is more or less a merge, right?
0:24:23.610 --> 0:24:23.830
Joshua Haseldine
Yeah.
0:24:23.70 --> 0:24:25.180
Chris DiPierro
We're gonna go import that.
0:24:25.190 --> 0:24:27.600
Chris DiPierro
We're gonna see if that user exists already or not.
0:24:27.830 --> 0:24:29.960
Chris DiPierro
If they don't exist, we're going to create the user.
0:24:29.970 --> 0:24:44.60
Chris DiPierro
If they and then either which way we're going to have to go associate licenses to them, I could see there being some challenges if the import like takes away of license that they may be already had.
0:24:44.70 --> 0:24:51.890
Chris DiPierro
Like you might wanna some sort of confirmation on that, but but regardless of what they said, they get one license or two licenses or 100 like.
0:24:51.900 --> 0:24:53.260
Chris DiPierro
What is it really matter, right?
0:24:54.130 --> 0:24:58.70
Keith Low
I think the the earlier design was the page is based on license type.
0:25:1.330 --> 0:25:1.540
Chris DiPierro
Uh-huh.
0:24:58.230 --> 0:25:2.780
Keith Low
So if I click on let's say license type E, All the users come up and I bought import.
0:25:2.790 --> 0:25:7.300
Keith Low
I don't have any issue with some having a some not having B.
0:25:6.680 --> 0:25:8.480
Chris DiPierro
Yeah, but that, but that's not how bulk import.
0:25:8.490 --> 0:25:11.370
Chris DiPierro
It's gonna work if I if I'm doing an import of users.
0:25:11.380 --> 0:25:17.310
Chris DiPierro
I'm almost certainly importing all of my users, not importing just my users that have license type A right like that?
0:25:17.320 --> 0:25:25.990
Chris DiPierro
That would be a weird thing to do, like I would imagine my spreadsheet which looks something like rows of users and then columns of license types, right?
0:25:26.0 --> 0:25:29.370
Chris DiPierro
And I'm just want it all to work with a single import.
0:25:29.380 --> 0:25:33.70
Chris DiPierro
Not that I wanna import across, you know, three different license types or something.
0:25:34.160 --> 0:25:38.790
Joshua Haseldine
Yeah, keep I think you're originally referring to the select license bit the top, which we agreed to remove.
0:25:38.800 --> 0:25:41.660
Joshua Haseldine
And thus I've moved it down just to say ignore it for the time being.
0:25:43.740 --> 0:25:46.310
Joshua Haseldine
So we'd like it's still placed instance level.
0:25:48.720 --> 0:25:50.620
Keith Low
Yeah, because I think that's how Harinder says.
0:25:50.630 --> 0:25:51.750
Keith Low
Yeah, she's going to work on it.
0:25:54.430 --> 0:25:56.530
Joshua Haseldine
I mean, it's gone.
0:25:51.760 --> 0:26:1.350
Keith Low
So I thought of maybe we can discuss here if if, if, if technically it's actually a very hard thing to do, then I was thinking not to waste a Harinder's time.
0:26:1.640 --> 0:26:8.290
Keith Low
But then if this is a requirement, and then she's a if she draw with the UI, then we won't have a thing on the back end.
0:26:8.300 --> 0:26:8.900
Keith Low
How to solve this?
0:26:10.550 --> 0:26:18.180
Joshua Haseldine
OK, I haven't spoken to Harinder much since she's left, but she seemed confident enough she was gonna do the designs based upon what we discussed in the meeting earlier.
0:26:20.180 --> 0:26:20.650
Chris DiPierro
Yes.
0:26:18.190 --> 0:26:22.100
Joshua Haseldine
So I mean, let's say I'm sorry.
0:26:22.110 --> 0:26:22.310
Joshua Haseldine
Go on.
0:26:22.320 --> 0:26:22.890
Joshua Haseldine
I'm writing this.
0:26:21.80 --> 0:26:26.360
Chris DiPierro
So suggest can you just can you just rest reshare for a second from from Figma?
0:26:26.340 --> 0:26:27.470
Joshua Haseldine
Sorry if I was.
0:26:27.480 --> 0:26:28.650
Joshua Haseldine
Don't worry. Yep.
0:26:29.100 --> 0:26:29.750
Chris DiPierro
That well, yeah.
0:26:29.760 --> 0:26:31.300
Chris DiPierro
Once Keith share right.
0:26:31.850 --> 0:26:37.390
Chris DiPierro
So yeah, scrolling up right to the bit that you said.
0:26:38.780 --> 0:26:39.0
Joshua Haseldine
Yep.
0:26:37.400 --> 0:26:40.350
Chris DiPierro
Hey, just ignoring this, let's just make sure that we're on the same page here.
0:26:40.500 --> 0:26:40.870
Chris DiPierro
Yeah.
0:26:40.880 --> 0:26:45.270
Chris DiPierro
So it looks like there had been a filter I guess down there for like license.
0:26:45.280 --> 0:26:48.490
Chris DiPierro
I agree that doesn't make really any sense honestly, right?
0:26:48.500 --> 0:26:50.580
Chris DiPierro
Like you would just get rid of that right?
0:26:50.640 --> 0:27:0.170
Chris DiPierro
From that perspective, you're just, as you said, picking instances of Arc and then just showing all the different license types that people have associated with that instance of our right.
0:27:0.670 --> 0:27:0.910
Joshua Haseldine
Yep.
0:27:0.400 --> 0:27:1.650
Chris DiPierro
You don't really wanna filter.
0:27:1.660 --> 0:27:5.570
Chris DiPierro
You don't really want to filter on the top there, that just go away really so.
0:27:5.850 --> 0:27:8.980
Joshua Haseldine
Correct, there was a reason behind it, but skip over that.
0:27:8.990 --> 0:27:9.840
Joshua Haseldine
Yeah, that's gone entirely.
0:27:9.920 --> 0:27:10.590
Chris DiPierro
Sure, sure.
0:27:11.810 --> 0:27:12.280
Joshua Haseldine
ARC.
0:27:12.410 --> 0:27:12.680
Joshua Haseldine
Yeah.
0:27:12.690 --> 0:27:14.520
Joshua Haseldine
So it's basically just you agreed with this page.
0:27:14.910 --> 0:27:22.80
Joshua Haseldine
You then have a choice of instances to choose from, which would then try to rate the amount of users that you can, which you can then use to import into.
0:27:23.270 --> 0:27:24.400
Joshua Haseldine
So is your question?
0:27:24.410 --> 0:27:24.620
Joshua Haseldine
I'm.
0:27:24.630 --> 0:27:24.950
Joshua Haseldine
I'm not.
0:27:24.960 --> 0:27:28.130
Joshua Haseldine
I'm unsure on your question Keith, but the import and yeah.
0:27:44.860 --> 0:27:45.50
Chris DiPierro
Umm.
0:27:44.900 --> 0:27:45.190
Joshua Haseldine
Umm.
0:27:28.290 --> 0:27:50.490
Keith Low
No, no, no, I I mean my question is, uh, previously there was a concern when I discussed with Jasmine and geography Young if we were to show every single user, there could be instances for example user a link to instance one which is linked to license type A, whereas instance 2 could be linked to license type B.
0:27:50.500 --> 0:27:55.660
Keith Low
So if I select both user and try to import they have different license types.
0:27:58.390 --> 0:27:59.300
Stephanie Jones
Sorry to interrupt you.
0:28:1.390 --> 0:28:2.140
Joshua Haseldine
It's.
0:27:59.310 --> 0:28:3.410
Stephanie Jones
I'm going to have to hop off to another meeting, but I'll listen to the last little bit of this recording.
0:28:3.420 --> 0:28:4.520
Stephanie Jones
Let me know if you need anything.
0:28:5.220 --> 0:28:6.120
Joshua Haseldine
No, that's fine.
0:28:6.420 --> 0:28:6.970
Stephanie Jones
OK.
0:28:6.530 --> 0:28:7.70
Keith Low
Yeah, yeah.
0:28:7.480 --> 0:28:7.860
Stephanie Jones
Thank you.
0:28:6.160 --> 0:28:8.40
Joshua Haseldine
I I'm gonna have to talk about it as well, but.
0:28:6.620 --> 0:28:12.390
Chris DiPierro
I EI do think your import should probably be associated with a given instance.
0:28:12.400 --> 0:28:13.220
Chris DiPierro
I do.
0:28:16.880 --> 0:28:17.110
Joshua Haseldine
It's.
0:28:13.280 --> 0:28:22.150
Chris DiPierro
I would agree that importing across instances is probably in a like in a single bulk import is probably challenging, so I probably wouldn't support that.
0:28:28.300 --> 0:28:28.630
Joshua Haseldine
Yeah.
0:28:29.370 --> 0:28:29.620
Keith Low
Hmm.
0:28:22.160 --> 0:28:31.210
Chris DiPierro
I think what you would do is you'd say I'm selecting this instance and now I'm doing an import of this file or whatever for this instance, and if there's a mismatch in it, like.
0:28:31.220 --> 0:28:34.330
Chris DiPierro
Basically, you're trying to assign some sort of license that doesn't exist that import.
0:28:34.340 --> 0:28:35.510
Chris DiPierro
Yeah, I mean that's an error, right?
0:28:35.520 --> 0:28:46.320
Chris DiPierro
We got to we got handle errors in general, but I don't think I would try to handle a single file import across, you know, multiple instances.
0:28:46.710 --> 0:28:46.930
Keith Low
Umm.
0:28:46.330 --> 0:28:49.110
Chris DiPierro
I do agree that gets complicated very quickly so.
0:28:56.50 --> 0:28:56.210
Chris DiPierro
Yeah.
0:28:50.100 --> 0:29:1.440
Keith Low
OK, I think if you based on instance, it should be, uh, more straightforward, you know, because the instance are each user, every user in instance should be linked to the same same license.
0:29:3.270 --> 0:29:5.320
Chris DiPierro
But no, no, that's not true.
0:29:5.690 --> 0:29:6.330
Joshua Haseldine
Yeah, it is.
0:29:5.970 --> 0:29:10.480
Chris DiPierro
Just to be very clear, every user in a given instance is not linked to the same license.
0:29:11.500 --> 0:29:11.680
Joshua Haseldine
Yeah.
0:29:13.910 --> 0:29:15.0
Keith Low
Ah yes.
0:29:10.490 --> 0:29:15.810
Chris DiPierro
There are multiple licenses that users can have in every in every instance.
0:29:16.340 --> 0:29:16.840
Chris DiPierro
Uh.
0:29:16.880 --> 0:29:23.470
Chris DiPierro
If, if for some reason you tried to do an import that associated a license that doesn't exist in that instance too usually, then yeah, that's an error.
0:29:23.480 --> 0:29:30.790
Chris DiPierro
But, but it's absolutely possible that a user has multiple licenses in a given instances. Given instance.
0:29:30.800 --> 0:29:31.150
Chris DiPierro
Excuse me.
0:29:36.170 --> 0:29:37.560
Joshua Haseldine
Alright, that she's made the change.
0:29:37.570 --> 0:29:38.560
Joshua Haseldine
Any changes yet?
0:29:38.890 --> 0:29:39.900
Joshua Haseldine
OK, cool.
0:29:39.910 --> 0:29:41.80
Joshua Haseldine
Does that answer your question, Keith?
0:29:42.170 --> 0:29:43.440
Keith Low
Uh, no.
0:29:43.450 --> 0:29:43.980
Keith Low
No problem.
0:29:43.990 --> 0:29:44.190
Keith Low
Uh.
0:29:44.200 --> 0:29:45.0
Keith Low
Work with the team.
0:29:45.760 --> 0:29:46.20
Joshua Haseldine
OK.
0:29:45.910 --> 0:29:54.630
Keith Low
I think for for Duraid, if we have further question on this then I think maybe we need to have a separate discussion together with Johnson and Jasmine.
0:29:56.450 --> 0:29:57.820
Duraid Wadie
Yeah, yeah, yeah, sure.
0:29:57.870 --> 0:30:11.320
Duraid Wadie
I mean, yeah, I mean, the MVP's for this, I just don't understand really it's about are we starting with without the Salesforce first or do we need to think of this what selfhost from day one that's.
0:30:11.700 --> 0:30:19.10
Chris DiPierro
I I I think 2 separate threads I I think if the goal is to build this for June, we probably don't have the Salesforce process in place by then.
0:30:19.30 --> 0:30:19.210
Keith Low
Yeah.
0:30:19.20 --> 0:30:24.610
Chris DiPierro
And like I said, we create, we essentially abstract that so that there's a different provider of license types.
0:30:25.280 --> 0:30:27.750
Chris DiPierro
But at the same token, we don't wait till June to go.
0:30:27.760 --> 0:30:30.90
Chris DiPierro
Try this Salesforce process to happen.
0:30:30.100 --> 0:30:33.520
Chris DiPierro
We make that conversation start now, right? So.
0:30:34.750 --> 0:30:43.920
Keith Low
I I think for for Josh and also Chris for the June MVP, Jasmine has started work on on this based on the previous discussion.
0:30:44.110 --> 0:30:51.140
Keith Low
So we would be able to track the number of licenses, but notification is not there.
0:30:53.90 --> 0:30:53.710
Chris DiPierro
Yeah, sure.
0:30:51.780 --> 0:30:55.460
Keith Low
Uh, the the what do you call it?
0:30:58.820 --> 0:30:59.50
Chris DiPierro
Umm.
0:30:55.470 --> 0:31:3.530
Keith Low
The Dynamic license type entry is is not there, but then like like they are allocated pen license and they already use up six.
0:31:3.580 --> 0:31:5.220
Keith Low
That is no no issue.
0:31:5.590 --> 0:31:14.650
Keith Low
So I think what we need now is the license type name which are tell them to actually put it in hardcoded at at this point in time and the MVP should cover this.
0:31:17.950 --> 0:31:18.560
Chris DiPierro
Yeah, fine.
0:31:18.570 --> 0:31:22.140
Chris DiPierro
I mean that if he's going to have some functionality limited, that's fine, sure.
0:31:20.620 --> 0:31:22.490
Keith Low
Yeah. Umm.
0:31:22.190 --> 0:31:25.480
Chris DiPierro
But but that will evolve over time.
0:31:26.290 --> 0:31:26.660
Keith Low
Yeah.
0:31:26.710 --> 0:31:33.390
Keith Low
So, but then of course we, we will, we will continue to work on the end goal, which is to connect to the Salesforce ultimately.
0:31:38.180 --> 0:31:39.470
Keith Low
And then, OK, uh.
0:31:41.840 --> 0:31:44.180
Keith Low
I I think that's all from from me on this discussion.
0:31:48.490 --> 0:31:51.960
Keith Low
Thinking if there's nothing, I think we are really overshot the sometime I think.
0:31:51.970 --> 0:31:52.460
Keith Low
Thanks everyone.
0:31:52.900 --> 0:31:53.710
Chris DiPierro
Yeah, sorry about that.
0:31:54.310 --> 0:31:54.600
Keith Low
Yeah.
0:31:51.960 --> 0:31:54.610
Joshua Haseldine
Sorry, sorry 4 minutes. Sorry.
0:31:53.720 --> 0:31:54.720
Chris DiPierro
Yeah, yeah.
0:31:54.620 --> 0:31:54.940
Joshua Haseldine
Sorry, sorry.
0:31:54.610 --> 0:31:55.340
Keith Low
No, it's fine with me.
0:31:55.350 --> 0:31:56.350
Keith Low
I think it's only you guys.
0:31:57.390 --> 0:31:57.860
Joshua Haseldine
Yeah.
0:31:57.870 --> 0:31:59.440
Joshua Haseldine
Sorry, just quick question for Chris it.
0:31:59.980 --> 0:32:0.200
Chris DiPierro
Hmm.
0:32:1.860 --> 0:32:2.350
Chris DiPierro
Yeah, sure.
0:31:59.490 --> 0:32:3.720
Joshua Haseldine
This is nothing to do with this current call and James Light product skew.
0:32:3.870 --> 0:32:5.40
Joshua Haseldine
There's the SKU.
0:32:5.750 --> 0:32:5.910
Chris DiPierro
Yeah.
0:32:5.130 --> 0:32:6.700
Joshua Haseldine
Do you know who's best to ask for that cause?
0:32:6.710 --> 0:32:10.780
Joshua Haseldine
I asked for Stephanie, and Stephanie was on shore and I was like, well, I have no idea how to find this.
0:32:11.900 --> 0:32:13.230
Chris DiPierro
Well, that's an excellent question.
0:32:13.900 --> 0:32:14.470
Chris DiPierro
Maybe.
0:32:18.0 --> 0:32:18.710
Joshua Haseldine
I'll go to it then.
0:32:14.480 --> 0:32:22.30
Chris DiPierro
And I would ask Andrew Buglass, but like I don't know that he's, I don't know that he's the definitive source, but he might be able to tell you who he is.
0:32:22.530 --> 0:32:22.920
Joshua Haseldine
Cool.
0:32:22.930 --> 0:32:23.330
Joshua Haseldine
Brilliant.
0:32:23.340 --> 0:32:23.910
Joshua Haseldine
Thank you, mate.
0:32:22.40 --> 0:32:24.240
Chris DiPierro
So yeah, yeah.
0:32:24.570 --> 0:32:24.940
Joshua Haseldine
Cool.
0:32:25.50 --> 0:32:25.700
Joshua Haseldine
That's fine.
0:32:26.630 --> 0:32:27.490
Joshua Haseldine
No, nothing else from me.
0:32:28.710 --> 0:32:28.850
Keith Low
OK.
0:32:30.460 --> 0:32:31.100
Duraid Wadie
Think everyone?
0:32:31.540 --> 0:32:32.260
Keith Low
OK, thanks. OK.
0:32:32.60 --> 0:32:32.550
Joshua Haseldine
Go.
0:32:32.270 --> 0:32:32.580
Keith Low
Thank you.
0:32:32.820 --> 0:32:34.220
Joshua Haseldine
Cheers, I'll have it.
0:32:31.870 --> 0:32:34.390
Chris DiPierro
I thanks everyone I.
0:32:33.930 --> 0:32:34.440
Duraid Wadie
Thank you.
0:32:34.530 --> 0:32:34.980
Duraid Wadie
Thank you.
0:32:34.290 --> 0:32:35.110
Keith Low
Umm OK bye bye.
0:32:35.190 --> 0:32:36.50
Duraid Wadie
Bye bye bye.


Extract al the points of the meeting as per transcript above.