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•	Supervision recording and GDPR. 
Andy explained the move to a paperless system for all staff personnel folders and how he has ensured this meets with Arks GDPR policy, Chantelle is happy that her personal details are kept confidentially as Andy demonstrated all measures in place. Chantelle has given her agreement that the signing of this document electronically is her acknowledgement of all supervision meetings have taken place and the content reflects the discussion had, Chantelle can request access to her supervision notes at any time and these can either be printed off or emailed to directly to Chantelle.  

•	Objectives set and discussed all aspects of these.
Chantelle understood and agreed to the objectives being set for support workers. 
 6 monthly reviews- Ensure that 6 monthly reviews take place and that invite letters and planning for the review have been actioned. CS to proactively populate the review evidence form on AIMS throughout the 6 months leading up to a review. •	Upcoming training 

Chantelle is scheduled to attend the restraint and restrictive practice training being delivered by AC on the 8th November. Chantelle as the key worker for DD is to minute any actions/referrals identified through the discussion element of the training. 

Chantelle will be attending PBS training either on 10th/11th January or the second planned session 20th /21st February. This training again will be delivered by AC (OM Edinburgh). Andy explained that this training will cove what is behaviours of concern and positive behaviour support on day 1 and on day 2 staff will be developing PBS plans on AIMs. 

•	E-Learning 
Chantelle is currently 89% completed in her mandatory E-learning modules. 
Andy reminded Chantelle that she can access the office to complete her outstanding modules. 

•	Key worker development day 
Chantelle recently attended a keyworker development day to support staffs understanding of their responsibilities within the role. Chantelle contributed well and positively implemented this learning into practice where referrals/GLSP/Risk and vulnerability documentation is being actioned in line with DD’s changing needs.  

•	General wellbeing/ feedback 
Chantelle has shown great commitment to the service, and this is admirable, but Chantelle can be emotional which can impact on the dynamics with her colleagues.  Chantelle expressed that she can be frustrated when staff do not carry out actions, cleaning duties to her standard.  Andy reiterated that everyone’s expectations and standards will vary which is why there is a standard that all staff should be consistently working towards.  By Chantelle accepting this, she may find that her working relationships may improve and will feel less burdened to do all tasks.  
 Chantelle to work with her key team to effectively share the delegated key worker tasks and not carry all the tasks by herself.  •	Upcoming training 

Andy reminded Chantelle that she is to attend the PBS training 10th /11th January and that chantelle is to bring her AIMs tablet with her as part of the training is demonstrating how to access and develop PBS plans. A future date will be arranged for Key teams to meet to begin the work in creating the supported person specific PBS plans for the individual chantelle key works. 

 •	E-Learning 
Chantelle raised that her E-learning compliance has dropped, and she didn’t understand why as she has been completing her modules. Andy explained that L&D are adding all of Ark’s policies and procedures to the E-Learning platform over the coming months which will influence her compliance percentage. Andy advised Chantelle to focus on the trauma informed modules in the first instance. All staff will be notified once the Policy upload is complete at which point compliance percentage will be a monitoring factor again.

•	Observed practice. 
Andy spoke with Chantelle about the interaction he observed between Chantelle and supported person DD when preparing to go out on activity. The way in which Chantelle was effective in communicating with DD to explain the plan for that day and supporting this with visual prompters was a great way to approach what can at times be a difficult routine to support DD through.  

Andy highlighted that she could demonstrate consideration and clear thinking when communicating with supported people and that she should take this approach when she is trying to express her frustrations regarding work. Andy reiterated that the office is a professional space and Chantelle may not know who is in the office when she comes in to speak with him. 

•	General wellbeing/ feedback 
Chantelle explained she was feeling exhausted all the time and at times struggling to come into work, Andy spoke to Chantelle that she can over commit herself to covering shifts especially at the weekends when there has been staff sickness, Andy explained the staff absence process and how Chantelle has a responsibility to source shift cover through out the whole staff team and not just do it herself. Andy informed Chantelle that he would be monitoring the amount of overtime she was carrying out moving forward. 

 •	Cross working 
At the recent staff meeting AC came along to discuss another Edinburgh service needing female staff support to deliver a female only sleepover, Chantelle has expressed she would like to take up the opportunity to work at the Hoseasons service. Andy spoke about how this may look in terms of shadowing and building it into Chantelle’ rolling rota but also ensuring she does not work to many days/hours each week. Andy will contact AC and inform her that Chantelle wishes to cross work with the Hoseasons service. 

 •	SVQ2
Chantelle completed the necessary paperwork to be placed on her SVQ 2 in Health and social care. Her induction is planned for 26th March with MS (SVQ assessor). Chantelle is excited to be completing her SVQ. 

•	Weekly finance/medication audits 
Andy demonstrated the new approach to completing all medication and financial audits on the AIMS system and how staff will now need to take photos of the receipts, transaction sheets, MAR sheet and any medication stock control forms in place. This will be automated as an email once completed to Andy. 

Andy explained the importance of taking clear legible photos as this what he will audit.  

•	     General wellbeing/ feedback 
Chantelle feels she is managing stressful situations better than she has historically but at time can still feel overwhelmed, but Chantelle is looking forward to the cross working as this will be a change of environment and routine from what she is currently doing. Andy also suggested that Chantelle also has annual leave that can be utilised to provide a break from work or that chantelle me consider reducing her contractual hours. Chantelle said this was not what she wished to do and informed Andy she has taken on a relief post with another organisation. Andy reiterated the importance Chantelle has in managing her time and not over working as this could potentially increase the risk of exhaustion or errors in her working practice. Chanetlle agreed that she would but understood Andy will monitor her rota/overtime and whether the cross working is a viable option to her working week with Ark.