[
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    "WO_SUBMT_LCL_DTS": "15/05/2025 19:01",
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    "LBR_CLOSE_LCL_DTS": "20/05/2025 11:57",
    "WO_CNCL_UTC_DTS": "",
    "WO_CNCL_LCL_DTS": "",
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    "WO_APPRVD_UTC_DTS": "15/05/2025 9:01",
    "WO_APPRVD_BDGE_HIST_ID": "",
    "WO_APPRVD_BDGE_NBR": 99999999093,
    "TMZN_OFFSET": 10,
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    "WO_CITY_NM": "SYDNEY",
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    "WO_ORD_BU_ID": "",
    "ASST_ORIG_ORD_NBR": 877891810,
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    "Leg_REPEAT_WO_NBR": "",
    "Leg_REPEAT_TM_GAP_SECND": "",
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    "REWORK_CNT": 0,
    "FSD_REF_VAL": "",
    "Create Src Prsn Hist Gen Id": 2121617545,
    "Agent_Region_Name": "APJ",
    "Agent_Sub_Region_Name": "AU",
    "CSG_ISG - EPI - FLAG": "CSG-Client",
    "Partner_Name_Merged": "HWVL",
    "Agent_Team_Name": "TS - AU ProSupport Client",
    "Agent_Network_Login_Name": "AB1",
    "Agent_Group_Name": "Commercial Client Services",
    "Agent_City_Name": "Sydney",
    "Agent_Location_Name": "Sydney, Australia",
    "Agent_Country_Name": "Australia",
    "Agent_Contact_Method_Name": "VOICE",
    "Agent_Function_Name": "Phone Agent",
    "Agent_Last_Hire_Date": "4/05/2016",
    "Agent_Warranty_Type_Epi": "",
    "Agent_Warranty_Category_Epi": "",
    "Agent_Basic_OOS": "False",
    "Agent_Business_1st_Lvl_Mgr": "LR",
    "Agent_Tenure_days": 3292,
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    "EMC_Flag": "N",
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    "PROD_LN_DESC": "LATITUDE 7430",
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    "WRNTY_STAT_CD": "IW",
    "WRNTY_TYPE_CD": "ProSupport",
    "NEW_WRNTY_TYPE_CD": "Premium",
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    "ITMS_SHIPD_CNT": 1,
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    "MAJ_PART_ORD_CNT": 1,
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    "Leg_REPEAT_ITMS_ORD_Comdty_Total": "",
    "Single_Part_WO": 1,
    "External&Internal_Flg": "Internal",
    "SANBAO_FLG": "N",
    "CRU_Complied_Num": 0,
    "CRU_Complied_Denom": 0,
    "PNA_FLG": 1,
    "REPEAT_WO_RSN_DESC": "",
    "B2C_REPEAT_DSPCH_QUALIFY_FLG": "",
    "B2C_REPEAT_DSPCH_DEFECT_FLG": "",
    "B2C_REPEAT_DSPCH_28_DEFECT_FLG": "",
    "B2C_REPEAT_DSPCH_NBR": "",
    "B2C_REPEAT_TM_GAP_SECND": "",
    "COVID_DSP_CD38": "",
    "COVID_DSP_CD32": "",
    "COVID_M06": "",
    "COVID_OCB": "",
    "COVID_Impact_FLG": "",
    "INS_DTS": "1/06/2025 20:33",
    "COVID_PNA": "",
    "GCC_RD_PARNT_WO_NBR": "",
    "GCC_CRT_WO_FLG": 0,
    "GCC_REISSUED_FLG": 0,
    "DSPCH_APPRVD_BY_CTE": 0,
    "ext_stakeholder": "",
    "part_stat_last_modfd_dts": "22/05/2025 2:56",
    "part_stat_val": "All Parts Received",
    "part_dlvr_dts": ""
  },
  {
    "FISC_YR_VAL": "2026-FY",
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    "FISC_MTH_VAL": "2026-M04",
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    "WO_CRT_LCL_DT": "9/05/2025",
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    "WO_SUBMT_LCL_DTS": "9/05/2025 11:16",
    "WO_CLOS_UTC_DTS": "13/05/2025 5:55",
    "WO_CLOS_LCL_DTS": "16/05/2025 8:02",
    "LBR_CLOSE_UTC_DTS": "13/05/2025 5:04",
    "LBR_CLOSE_LCL_DTS": "13/05/2025 15:04",
    "WO_CNCL_UTC_DTS": "",
    "WO_CNCL_LCL_DTS": "",
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    "FSD_SRC_NM": "Disconnected",
    "CRT_PRCS": "",
    "WO_CRT_BY_BDGE_NBR": 982262,
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    "WO_APPRVD_BDGE_NBR": 982262,
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    "WO_CTRY_NM": "Australia",
    "WO_CITY_NM": "BAIRNSDALE",
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    "SYS_ITM_CLS_CD": ">/145",
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    "CUST_LCL_CHNL_CD": 61158,
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    "ASST_ORIG_ORD_NBR": 877854248,
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    "DELTA_ACTVY_ID": "A-5JS6NCJ9",
    "DELTA_SR_ROW_ID": "A-5JS627WI",
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    "CASE_TITLE": "ADP | [PRO] LAT3420 | System dropped | LCD, and palm rest been damaged",
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    "Leg_RIX_SEQ_NBR": 1,
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    "REWORK_CNT": 0,
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    "Create Src Prsn Hist Gen Id": 2121617545,
    "Agent_Region_Name": "APJ",
    "Agent_Sub_Region_Name": "AU",
    "CSG_ISG - EPI - FLAG": "CSG-Client",
    "Partner_Name_Merged": "HWVL",
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    "Agent_Network_Login_Name": "AB1",
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    "Agent_City_Name": "Sydney",
    "Agent_Location_Name": "Sydney, Australia",
    "Agent_Country_Name": "Australia",
    "Agent_Contact_Method_Name": "VOICE",
    "Agent_Function_Name": "Phone Agent",
    "Agent_Last_Hire_Date": "4/05/2016",
    "Agent_Warranty_Type_Epi": "",
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    "Agent_Basic_OOS": "False",
    "Agent_Business_1st_Lvl_Mgr": "LR",
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    "EMC_Flag": "N",
    "WO_APPROVER_Name": "AB1",
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    "PROD_GRP_DESC": "Commercial",
    "LOB_DESC": "Latitude",
    "PROD_LN_DESC": "LATITUDE 3420",
    "FMLY_DESC": "CYBORGL14FCTO",
    "WRNTY_STAT_CD": "IW",
    "WRNTY_TYPE_CD": "ProSupport",
    "NEW_WRNTY_TYPE_CD": "Premium",
    "ITMS_ORD_CNT": 5,
    "ITMS_SHIPD_CNT": 5,
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    "MAJ_PART_ORD_CNT": 1,
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    "ITMS_ORD_COST_USD_AMT": 126.2,
    "ITMS_ORD_Comdty_Total": "Chassis,Chassis,Chassis,Keyboard,LCD Panel",
    "Leg_REPEAT_ITMS_ORD_Comdty_Total": "",
    "Single_Part_WO": 0,
    "External&Internal_Flg": "Mutiple Parts",
    "SANBAO_FLG": "N",
    "CRU_Complied_Num": 0,
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    "B2C_REPEAT_DSPCH_28_DEFECT_FLG": "",
    "B2C_REPEAT_DSPCH_NBR": "",
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    "COVID_DSP_CD38": "",
    "COVID_DSP_CD32": "",
    "COVID_M06": "",
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    "COVID_Impact_FLG": "",
    "INS_DTS": "1/06/2025 20:33",
    "COVID_PNA": "",
    "GCC_RD_PARNT_WO_NBR": "",
    "GCC_CRT_WO_FLG": 0,
    "GCC_REISSUED_FLG": 0,
    "DSPCH_APPRVD_BY_CTE": 0,
    "ext_stakeholder": "",
    "part_stat_last_modfd_dts": "15/05/2025 22:02",
    "part_stat_val": "All Parts Received",
    "part_dlvr_dts": ""
  },
  {
    "FISC_YR_VAL": "2026-FY",
    "FISC_QTR_VAL": "2026-Q2",
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    "WO_CRT_UTC_DT": "9/05/2025",
    "WO_CRT_UTC_DTS": "9/05/2025 0:11",
    "WO_CRT_LCL_DT": "9/05/2025",
    "WO_CRT_LCL_DTS": "9/05/2025 10:11",
    "WO_SUBMT_UTC_DTS": "9/05/2025 0:16",
    "WO_SUBMT_LCL_DTS": "9/05/2025 10:16",
    "WO_CLOS_UTC_DTS": "12/05/2025 5:46",
    "WO_CLOS_LCL_DTS": "21/05/2025 9:16",
    "LBR_CLOSE_UTC_DTS": "12/05/2025 5:38",
    "LBR_CLOSE_LCL_DTS": "12/05/2025 15:38",
    "WO_CNCL_UTC_DTS": "",
    "WO_CNCL_LCL_DTS": "",
    "MDR_QUALIFY_FLG": 1,
    "FSD_SRC_NM": "Connected",
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    "WO_CRT_BY_BDGE_NBR": 982262,
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    "WO_APPRVD_UTC_DTS": "9/05/2025 0:16",
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    "CTRY_CD": "AU",
    "WO_CTRY_NM": "Australia",
    "WO_CITY_NM": "COLLINGWOOD",
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    "WO_PSTL_CD": 3066,
    "ASST_SHIP_DTS": "6/05/2022 16:00",
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    "CUST_LCL_CHNL_CD": 60952,
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    "WO_ORD_BU_ID": "",
    "ASST_ORIG_ORD_NBR": 877578548,
    "ASST_ORIG_ORD_BU_ID": 1401,
    "DSP_PRVDR_ID": "UNY",
    "LGST_PRVDR_ID": "EXEL",
    "DELTA_ACTVY_ID": "A-5JS5MTGY",
    "DELTA_SR_ROW_ID": "A-5JS4YRIU",
    "CASE_ID": "500Do00000TK6LnIAL",
    "SFDC_CASE_ID": "500Do00000TK6LnIAL",
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    "case_type": "Technical Support",
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    "CASE_CRT_DTS": "8/05/2025 23:28",
    "CASE_TITLE": "PRO] XPS 15 9520 | screen distortion on the bottom left corner",
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    "Leg_REPEAT_QUALIFY_FLG": 1,
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    "Leg_REPEAT_WO_NBR": "",
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    "RDR14_Flg": 0,
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    "Leg_RIX_SEQ_NBR": 1,
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    "Leg_RIX_STRT_DTS": "9/05/2025 0:11",
    "Leg_RIX_END_DTS": "9/05/2025 0:11",
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    "Leg_Ri3D+": 0,
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    "Agent_Sub_Region_Name": "AU",
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    "Agent_Last_Hire_Date": "4/05/2016",
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    "SANBAO_FLG": "N",
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    "COVID_DSP_CD38": "",
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    "LBR_CLOSE_LCL_DTS": "26/05/2025 12:13",
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    "WO_CRT_BY_BDGE_NBR": 982262,
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    "WO_CRT_STEWARDED_BDGE_NBR": 982262,
    "WO_CRT_STEWARDED_BDGE_HIST_ID": 2121617545,
    "WO_APPRVD_UTC_DTS": "8/05/2025 5:25",
    "WO_APPRVD_BDGE_HIST_ID": 2121617545,
    "WO_APPRVD_BDGE_NBR": 982262,
    "TMZN_OFFSET": 10,
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    "WO_CITY_NM": "MOUNT ISA",
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    "ASST_SHIP_DTS": "29/01/2022 16:00",
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    "CUST_LCL_CHNL_CD": 61158,
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    "ASST_ORIG_ORD_NBR": 877246097,
    "ASST_ORIG_ORD_BU_ID": 1401,
    "DSP_PRVDR_ID": "UNY",
    "LGST_PRVDR_ID": "EXEL",
    "DELTA_ACTVY_ID": "A-5JR85ATO",
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    "Create Src Prsn Hist Gen Id": 2121617545,
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    "Agent_Sub_Region_Name": "AU",
    "CSG_ISG - EPI - FLAG": "CSG-Client",
    "Partner_Name_Merged": "HWVL",
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    "Agent_Network_Login_Name": "AB1",
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    "Agent_Country_Name": "Australia",
    "Agent_Contact_Method_Name": "VOICE",
    "Agent_Function_Name": "Phone Agent",
    "Agent_Last_Hire_Date": "4/05/2016",
    "Agent_Warranty_Type_Epi": "",
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    "Agent_Business_1st_Lvl_Mgr": "LR",
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    "WRNTY_STAT_CD": "IW",
    "WRNTY_TYPE_CD": "ProSupport",
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    "ITMS_ORD_COST_USD_AMT": 49.9,
    "ITMS_ORD_Comdty_Total": "Hard Drive",
    "Leg_REPEAT_ITMS_ORD_Comdty_Total": "",
    "Single_Part_WO": 1,
    "External&Internal_Flg": "Internal",
    "SANBAO_FLG": "N",
    "CRU_Complied_Num": 0,
    "CRU_Complied_Denom": 1,
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    "COVID_DSP_CD38": "",
    "COVID_DSP_CD32": "",
    "COVID_M06": "",
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    "INS_DTS": "1/06/2025 20:33",
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    "GCC_RD_PARNT_WO_NBR": "",
    "GCC_CRT_WO_FLG": 0,
    "GCC_REISSUED_FLG": 0,
    "DSPCH_APPRVD_BY_CTE": 0,
    "ext_stakeholder": "",
    "part_stat_last_modfd_dts": "12/05/2025 0:18",
    "part_stat_val": "Delivered",
    "part_dlvr_dts": "12/05/2025 0:18"
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    "DW_SRC_CRM": "SFDC",
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    "Service_Option": "Next Business Day-8x5",
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    "CSG_MDR_Excl": 1,
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    "WO_CRT_UTC_DT": "8/05/2025",
    "WO_CRT_UTC_DTS": "8/05/2025 5:22",
    "WO_CRT_LCL_DT": "8/05/2025",
    "WO_CRT_LCL_DTS": "8/05/2025 15:22",
    "WO_SUBMT_UTC_DTS": "",
    "WO_SUBMT_LCL_DTS": "",
    "WO_CLOS_UTC_DTS": "",
    "WO_CLOS_LCL_DTS": "8/05/2025 15:23",
    "LBR_CLOSE_UTC_DTS": "",
    "LBR_CLOSE_LCL_DTS": "",
    "WO_CNCL_UTC_DTS": "8/05/2025 5:23",
    "WO_CNCL_LCL_DTS": "8/05/2025 15:23",
    "MDR_QUALIFY_FLG": 1,
    "FSD_SRC_NM": "Connected",
    "CRT_PRCS": "",
    "WO_CRT_BY_BDGE_NBR": 982262,
    "WO_CRT_BY_BDGE_HIST_ID": 2121617545,
    "WO_CRT_STEWARDED_BDGE_NBR": 982262,
    "WO_CRT_STEWARDED_BDGE_HIST_ID": 2121617545,
    "WO_APPRVD_UTC_DTS": "",
    "WO_APPRVD_BDGE_HIST_ID": "",
    "WO_APPRVD_BDGE_NBR": "",
    "TMZN_OFFSET": 10,
    "CTRY_CD": "AU",
    "WO_CTRY_NM": "Australia",
    "WO_CITY_NM": "MOUNT ISA",
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    "CUST_BU_ID": 1401,
    "CUST_LCL_CHNL_CD": 61158,
    "DW_DELL_ACCT_ID": 2122678402,
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    "WO_ORD_BU_ID": "",
    "ASST_ORIG_ORD_NBR": 877246097,
    "ASST_ORIG_ORD_BU_ID": 1401,
    "DSP_PRVDR_ID": "",
    "LGST_PRVDR_ID": "",
    "DELTA_ACTVY_ID": "",
    "DELTA_SR_ROW_ID": "",
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    "SFDC_CASE_ID": "500Do00000TJsFpIAL",
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    "Leg_RIX_SEQ_NBR": "",
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    "Leg_RIX_TM_GAP_SECND": "",
    "Leg_Ri3D+": 0,
    "Leg_Ri4D+": 0,
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    "Ri3D+": 0,
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    "REWORK_CNT": 0,
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    "Create Src Prsn Hist Gen Id": 2121617545,
    "Agent_Region_Name": "APJ",
    "Agent_Sub_Region_Name": "AU",
    "CSG_ISG - EPI - FLAG": "CSG-Client",
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    "Agent_Last_Hire_Date": "4/05/2016",
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    "WRNTY_TYPE_CD": "ProSupport",
    "NEW_WRNTY_TYPE_CD": "Premium",
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    "MPD_Flg": 0,
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    "ITMS_ORD_COST_USD_AMT": "",
    "ITMS_ORD_Comdty_Total": "",
    "Leg_REPEAT_ITMS_ORD_Comdty_Total": "",
    "Single_Part_WO": "",
    "External&Internal_Flg": "Mutiple Parts",
    "SANBAO_FLG": "N",
    "CRU_Complied_Num": "",
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    "PNA_FLG": 0,
    "REPEAT_WO_RSN_DESC": "",
    "B2C_REPEAT_DSPCH_QUALIFY_FLG": "",
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    "B2C_REPEAT_DSPCH_NBR": "",
    "B2C_REPEAT_TM_GAP_SECND": "",
    "COVID_DSP_CD38": "",
    "COVID_DSP_CD32": "",
    "COVID_M06": "",
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    "INS_DTS": "1/06/2025 20:33",
    "COVID_PNA": "",
    "GCC_RD_PARNT_WO_NBR": "",
    "GCC_CRT_WO_FLG": 0,
    "GCC_REISSUED_FLG": 0,
    "DSPCH_APPRVD_BY_CTE": 0,
    "ext_stakeholder": "",
    "part_stat_last_modfd_dts": "",
    "part_stat_val": "",
    "part_dlvr_dts": ""
  },
  {
    "FISC_YR_VAL": "2026-FY",
    "FISC_QTR_VAL": "2026-Q2",
    "FISC_MTH_VAL": "2026-M04",
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    "ASST_ID": "6MXM314",
    "Support_Centre": "AU",
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    "SFDC_WO_NBR": 459658140,
    "DELTA_WO_NBR": 87459658140,
    "DW_SRC_CRM": "SFDC",
    "CURR_STAT": "Closed",
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    "CSG_MDR_Excl": 1,
    "ARS_Exclusion_Flag": 0,
    "MDR_DSPCH_FLG": 1,
    "WO_CRT_UTC_DT": "8/05/2025",
    "WO_CRT_UTC_DTS": "8/05/2025 2:53",
    "WO_CRT_LCL_DT": "8/05/2025",
    "WO_CRT_LCL_DTS": "8/05/2025 12:53",
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    "WO_SUBMT_LCL_DTS": "8/05/2025 12:55",
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    "LBR_CLOSE_LCL_DTS": "16/05/2025 16:08",
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    "ASST_ORIG_ORD_NBR": 1001118262,
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    "SFDC_CASE_ID": "500Do00000TJqUJIA1",
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    "CASE_TITLE": "[PRO] LATITUDE 5440 | Microphone and camera are not working",
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    "Create Src Prsn Hist Gen Id": 2121617545,
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    "Agent_Sub_Region_Name": "AU",
    "CSG_ISG - EPI - FLAG": "CSG-Client",
    "Partner_Name_Merged": "HWVL",
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    "Agent_Network_Login_Name": "AB1",
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    "Agent_Location_Name": "Sydney, Australia",
    "Agent_Country_Name": "Australia",
    "Agent_Contact_Method_Name": "VOICE",
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    "Agent_Last_Hire_Date": "4/05/2016",
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    "EMC_Flag": "N",
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    "PROD_LN_DESC": "LATITUDE 5440",
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    "WRNTY_TYPE_CD": "ProSupport",
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    "External&Internal_Flg": "Mutiple Parts",
    "SANBAO_FLG": "N",
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    "B2C_REPEAT_DSPCH_NBR": "",
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    "COVID_DSP_CD38": "",
    "COVID_DSP_CD32": "",
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    "part_stat_last_modfd_dts": "8/05/2025 22:03",
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    "FISC_YR_VAL": "2026-FY",
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    "WO_CRT_LCL_DTS": "8/05/2025 12:17",
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    "WO_SUBMT_LCL_DTS": "8/05/2025 12:18",
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    "LBR_CLOSE_LCL_DTS": "14/05/2025 13:44",
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    "WO_CRT_BY_BDGE_NBR": 982262,
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    "ASST_ORIG_ORD_NBR": 710413083,
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    "LGST_PRVDR_ID": "EXEL",
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    "CASE_TITLE": "[PRO] LAT 7430 | Battery last about 1.5 Hrs",
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    "Create Src Prsn Hist Gen Id": 2121617545,
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    "Leg_REPEAT_ITMS_ORD_Comdty_Total": "",
    "Single_Part_WO": 0,
    "External&Internal_Flg": "Mutiple Parts",
    "SANBAO_FLG": "N",
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    "COVID_DSP_CD38": "",
    "COVID_DSP_CD32": "",
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    "INS_DTS": "1/06/2025 20:33",
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    "part_stat_last_modfd_dts": "8/05/2025 22:02",
    "part_stat_val": "Delivered",
    "part_dlvr_dts": "8/05/2025 22:02"
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