Please examine the following reply (which is in response to a letter) and make some suggestions to improve its clarity, directness, and its emotional tone. Make it a bit more concise without diluting key points. Make it more understandable.(Note the text being responded to has quotation marks around it and is contained in square brackets):

Hi Nulla,

We understand this is as much a difficult situation for you, as it is for us. And we appreciate you writing to express your concerns. We are concerned, too. But we wouldn’t have brought these accusations to bare unless we believed we had good reason and evidence for doing so. 

[“I want to express my deep disappointment and frustration with your unjust and baseless accusations.”]

Firstly, how would you know if they’re baseless accusations if you have not investigated them? I don’t recall your or anyone else (besides Mae), calling to ask further questions. You should reserve judgment until you’ve conducted a proper investigation by starting with good questions, not leading with unfounded assumptions.

Furthermore, Valeri spoke with Mae just this Monday and had asked her if she would ask Myron directly if he knew where the missing items went, or if he was aware of anything potentially untoward in this regard. She assured Valeri that she would call back with an answer after talking with Myron. However, as it so happens, Mae has not returned Valeri’s call to confirm Myron’s position. This is essentially an admission of guilt, as anyone interested in exonerating themselves, or the accused, would have responded immediately by calling back to clarify Myron’s position on the matter.

[“It's incredibly disrespectful and hurtful to accuse someone who went out of their way to help you, especially considering the sacrifices Koka made, both financially and physically. Not only did he dedicate his time, energy, and resources to assist you, but he did so while also caring for Mama, who you know is battling cancer. Your lack of appreciation and gratitude is unacceptable.”]

This has nothing to do with lack of appreciation or gratitude, or about disrespect on our part. It’s about the question “Where are the missing belongings?”. All we know is that they were at the storage facility, as shown in the storage facility’s video footage, and that they were removed from the facility by Koka and Myron on April 8th. 

In any case, it’s totally out of character for aunt Leia or cousin Vivek to accuse anyone of unseemly behavior, least of all, a family member. If you would like, you can speak with them directly, so you can hear what they have to say about it, preferably while Koke is present so that he can have the opportunity to respond.

As to Nira’s recovery and how this situation might affect her, we understood the context of all that but were confident that many items that were locked in storage facility had gone missing somewhere between leaving the facility and arriving in Austin. And because the unit had a unique lock, and because it was seen that nearly all of the boxes that were securely taped had been opened and much of the contents removed (also labels listing the contents of boxes were removed), and because there’s video footage from the storage facility showing the items being removed by Koke, it became apparent that it was an issue that had to be raised immediately. Consider, what would you have done if your possessions went missing in transit and only one person had the access key? This issue obviously has nothing to do with Niras recovery. But if Koke thought this could potentially cause a problem that might affect Nira’s recovery, then he should have thought better of it than to appropriate others belongings and then pretend that he doesn’t know where they are or why they’re missing. The ball is in his court. We can’t make him give the items back, but then that would mean an indefinite breakdown in the relationship.

[“I urge you to provide evidence or specific details to support your claims and to consider the impact your accusations have on our family, not a photo of a truck.”]

And we urge to to reserve judgment until you’ve communicated with the concerned parties directly and done some actual investigating before drawing any firm conclusions. You haven’t done that. So you’re in no position to decide what’s true or false at this point.

We understand that you believe that the allegations leveled against Koke are false and that these accusations are baseless. But this is simply not the case.

[“It's crucial to maintain unity and respect within the family, especially during challenging times.”]

That’s all they wanted. But now that a bunch of their personal belongings have disappeared, and because only one person had access to the storage unit, and because Mae refused to return the call to Valeri to confirm Myron’s position, then that changes the relationship in a big way, putting great strain on our ability to maintain unity and respect, as you say. 

There’s nothing ambiguous in saying that Koke knows where the missing items are, because he’s the only one who had the key. That obviously has nothing to do with Myron, Nira, or the storage company. Bare in mind that this was not something that we expected either, given that we are family after all. But there are a number people in the wider family that have accused Koke of untoward behavior on previous occasions. Point being, this would not be the first time someone has accused Koka of unseemly behavior.

[“I expect a prompt apology towards both Koka and Myron for your unfounded accusations, and a commitment to refrain from such behavior in the future.”]

There’s no reason for us to apologize since our conclusions on this matter are not unfounded. That you can be assured of, and we would like to go into it more with you so you can see for yourself and not have to take our word for it.

[“Let's work together to resolve this issue in a rational manner and ensure that similar misunderstandings are avoided in the future.”]

“Rational manner”? Your “rational manner” was to begin with assumptions. You assumed that the accusations were “unfounded” and “baseless”. Even though you had not done any investigating. How is that rational? You cannot lecture anyone about rationality when you fail to employ rationality yourself. But that’s what we’re attempting to do; rationally looking at both sides of the issue, gather evidence, ask questions, and work to resolve it in a way where the missing belongings can be returned and we can all move on toward a brighter future. We also want to work together and continue our relationship as per normal. But it’s hard to work together if the other side refuses to come to the party and front up about the missing belongings. Just keep in mind that no one else had the key besides Koke. So only Koke can be responsible for their disappearance.

[“If you disrespect Nanny Diana or cause stress, we will not stay in touch. It's crucial for Mama's health to avoid negativity.”]

It appears that you have been completely misinformed about this. Let’s clarify it now.

First of all, how was aunt Diana disrespected? As far as I’m aware, that never happened. What happened was that aunt Leia (after waiting for a week for Koke to respond to her after her call to him,-which he didn’t btw), called aunt Diana to raise her concerns with her in the hopes that she might be able help get the belongings back . During that call, aunt Leia accused Koke (not Myron) of opening boxes, removing items, and expressed that she believes that Koka knows where the missing items are. Aunt Leia never accused Myron or Diana of being involved since it was her brother, Koke, that was responsible for transporting the items to Austin. 

But before we proceed with anything further, it's probably better if you first get to hear the other half of the story directly; do some investigation and ask some questions. Meaning, we should hear from both sides at the same time. To do this, we propose a Zoom meeting. Would this be acceptable to you? It’s just a talk to help clarify both sides so that we can resolve it as soon as possible before it results in a lasting divide.


Sincerely & with care
Vega fam