can you do an in-depth cover letter for the position of Correctional Manager, Centre Services                                                                                                                                                                                                                                   About the Role
The Correctional Manager, Centre Services will manage and coordinate a range of security and operational support functions and 
oversee the electronic, static and dynamic security operations of a correctional centre.
In this role you will:
Manage the workload and work practices of staff consistent with the Agency’s diversity and EEO policies.
Supervise, motivate, encourage and coach staff, appraise performance and provide feedback for staff.
Ensure staff are equipped with skills and resources to effectively undertake their duties and development and implementation 
of a skilled and responsive workforce.
Ensure that training and development opportunities are provided to staff.
Maintain knowledge of legislation, policies and procedures relevant to managing staff.
Contribute to the knowledge base of the team.
Participate as an effective member of the Centre’s Management Team in the development, promotion, and implementation of 
Queensland Corrections’ strategic direction and the centre’s operational plan.
Participate as an effective member of the Centre’s Management Team in the management of on-call situations.
Develop and maintain operating procedures in respect of static and electronic security systems and functions.
Develop and regularly review procedures, contingency plans, search matrices and maintain a range of authorised weapons 
and emergency response equipment, including training in the use of such equipment.
Ensure the operation and evaluation of all surveillance equipment and facilities and ensure maintenance is conducted in 
accordance with operational standards and prescribed manufacturer’s instructions.
Liaise with corrections staff, security services in other institutions, relevant Government and other external authorities and 
community groups in relation to the maintenance of security for the centre.
Promote and support human resources and industrial relations processes and policies.
Ensure rostering practices are effective and compliant with relevant awards and policies.
Contribute to the preparation and implementation of the centre’s workforce plan.
Implement systems to ensure compliance with Agency procedures and processes for human resource management.
Ensure workloads and work practices of staff contribute to effectiveness of the centre.
Maintain knowledge of contemporary management practices.
Monitor and coordinate functions including visits, offender escorts, special escorts, industry security, reception store, dog
squad, perimeter security and the centre’s armoury. 
Facilitate the allocation of equipment and resources to deliver services.
Ensure the effective delivery of training to develop staff competence in all aspects of centre services.
Ensure resources and work environments are properly maintained and meet operational and WH&S requirements.
Role Fit 
Within the context of the role responsibilities described above under “About the role’’, the ideal applicant will be someone who can 
competitively demonstrate their knowledge, skills and experiences and their suitability against the Leadership competencies for 
Queensland (Team Leader): Vision, Results and Accountability in the context of the essential requirements for this role:
The essential requirements for this role are:
Exposure to managing staff particularly in relation to staff development and managing change and continuous improvement 
initiatives.
Comprehensive experience and understanding of the custodial correctional environment.
Exposure to managing or coordinating security support functions.
Exposure to the criminal justice system or similar human services area and an understanding of case management in a human 
services field.
Exposure to financial and/or resource management.
Community engagement, key stakeholder liaison and/or working with special interest groups particularly in the criminal justice 
system.
Understanding of contemporary human resource management and industrial relations.
Knowledge, interpretation and application of legislation, policies and procedures.
High level verbal and written communication skills with the ability to negotiate on behalf of the agency with clients or other 
interested groups.
Risk assessment skills, analytical and problem solving skills.
Ability to use office technology and computer software.
Knowledge and understanding of the operation and application of electronic and other static security systems, trends and 
practices.
Knowledge of intelligence functions.