Check my email reply to James Lynch for grammar and correctness using very direct, strong and firm language requesting a direct answer to my question. I have included also the email trail: 
Dear <PRESIDIO_ANONYMIZED_PERSON>,
As I have explicitly explained, I have provided an unequivocal detailed explanation of the specific vehicle faults that I continue to experience intermittently but continuously since the purchase of the vehicle, I need to know how the Dealer Principal will deal with these issues, if the faults do not duplicate at the exact time of drop-off. 
Given the nature of intermittent faults, all these faults must be taken seriously, acknowledged, and not dismissed if the faults do not duplicate at the exact time of drop-off. 
So, if the faults do not duplicate at the exact time of drop-off are these faults, based he condition that the Dealer Principal has set, going to be dismissed the faults as non-existent, that they do not exist, that there is nothing wrong with the vehicle.
Please ask the Dealer Principal to confirm how those intermittent faults will be dealt with. Are those faults going to be accepted and resolved or are they going to be dismissed as non-existent problems, that the fault does not exist, that there is nothing wrong with the vehicle. 
I request an unambiguous answer from the Dealer Principal to the question of the paragraph above.   
Regards,
<PRESIDIO_ANONYMIZED_PERSON>

{James Lynch
16:53 (1 hour ago)
to me
Good Afternoon Rocco,
The issue must be present, faulting and replicated at time of drop off. This is the condition that the Dealer Principal has set.
Regards,
<PRESIDIO_ANONYMIZED_PERSON>
Service Advisor
MG & LDV Parramatta

From: Rocco Verrelli <rlverrelli@gmail.com>
Sent: Monday, June 19, 2023 3:51 PM
To: James Lynch <<PRESIDIO_ANONYMIZED_EMAIL_ADDRESS>>
Subject: Re: FW: Escalating complaint – Vehicle faults and Unacceptable Customer Service - LDV T60 - Vehicle Reg. ENL76J
Dear <PRESIDIO_ANONYMIZED_PERSON>,
Regarding the appointment details and the conditions set by the Dealer Principal for addressing the issues with my LDV T60, I would like to seek further clarification regarding the condition about clearly demonstrating my concerns.
In my previous email correspondences with LDV Australia and LDV Parramatta, I have already provided a comprehensive and detailed explanation of the specific issues I am experiencing with the vehicle, all of which are covered by the warranty. I have outlined the symptoms, malfunctions, and instances where and how these problems have occurred, providing relevant information to the best of my ability.
Considering the typical process when bringing a vehicle for repair, it is customary for the customer to provide a thorough description of the problems they are facing, and the service provider typically relies on this information to diagnose and address the issues. Hence, I am uncertain as to whether any additional demonstration or information is expected beyond what I have already provided.
In the circumstances, please clarify if your Dealer Principal's condition has been satisfied or if it necessitates any additional documentation or proof beyond what I have already shared. I firmly believe that the detailed information I have provided should serve as sufficient evidence of my concerns.
Your clarification on this matter would greatly assist me in understanding the expectations for the upcoming appointment.
Thank you for your attention to my request, and I look forward to your response.
Regards,
<PRESIDIO_ANONYMIZED_PERSON>

On Mon, 19 Jun 2023 at 13:02, James Lynch <<PRESIDIO_ANONYMIZED_EMAIL_ADDRESS>> wrote:
Good Afternoon Rocco
I have been requested to book you in for the issues mentioned in the below email chain. Our next available appointment is 10/7/23 at 1030 which is a Monday.
Just to let you know that the below is the set-out conditions by our Dealer Principal.
“I will help Dinesh out with this one on this occasion with a zero diagnostic fee…. providing:
The customer brings the vehicle in a predetermined time a demonstrates their concerns.
Only when a concern is clearly demonstrated will it go on the RO.
Where a concern is demonstrated a warranty claim is raised to LDV.
Determination by the warranty department is final.”
 Regards,
<PRESIDIO_ANONYMIZED_PERSON>
Service Advisor
MG & LDV Parramatta}