Rewrite this as me ●  Implement business procedures.

Established clear communication channels between staff members and management for seamless information flow.

●  Maintain quality standards.

Created an employee recognition program rewarding those who consistently demonstrated excellent performance.

●  Budget and Control costs or expenditures.

Developed inventory management strategies to reduce stock wastage and avoid overstocking, thereby minimising losses.

●  Prepare reports.

Prepared weekly revenue reports highlighting key trends and performance indicators.

●  Attend meetings.

Met regularly with area managers providing them with progress updates on critical projects.

●  Present to management and colleagues.

Conducted training sessions for staff members providing updates on new policies/procedures.

●   Interact with customers and ensure that high customer service standards are maintained.

Organised themed events/activities creating memorable experiences for guests while promoting brand loyalty.

● I am responsible for pub safety and security, including recruitment and management of security staff in large or centrally based pubs.

Conducted regular risk assessments identifying potential security threats and implementing appropriate mitigation measures.

●  complying with health and safety regulations in the establishment.

Maintained detailed records/documentation relating to pub safety/security operations.

● organise and advertise entertainment such as live music events, comedy nights, quizzes, and karaoke competitions.

Developed a social media strategy promoting upcoming events to increase attendance rates.

●  Run promotional campaigns to market house products.

Developed creative concepts for promotions aimed at increasing foot traffic during slow periods.

●   collect and act on customer feedback to improve the overall running of the venue.

Trained staff members on handling negative feedback while turning it into positive experiences.

●   undertake regular stock checks, place orders with suppliers, and restock.

Conducted weekly/monthly audits of stock levels, ensuring accuracy & and completeness.

●   Ensuring regular maintenance of the premises, including cleaning and repairs.

Conduct daily breakthroughs and inspections to check the cleanliness/maintenance status of facilities/equipment.

●   recruit, train, and manage staff, including leading meetings to update and motivate the team.

Conducted regular performance reviews providing constructive feedback aimed at improving employee productivity levels.

●   monitor profitability and performance to ensure sales targets are met or exceeded.

Conducted SWOT analyses identifying internal strengths/weaknesses and external opportunities/threats guiding decision-making processes.

●   maintain relations with local community members, the police, and liquor licensing authorities.

Conducted outreach initiatives to promote responsible alcohol consumption within the immediate engaging in dialogue with neighbouring businesses.

Assistant manager at Fullers, Richmond

December 2022 — February 2023

●  Organising team schedules.

Established clear communication channels between managers and employees regarding schedule changes, reducing confusion.

●  Handling staff issues and authorising annual and sick leave vacations.

Provided clear instructions on how employees can submit their leave requests.

●  Interviewing, hiring, and training new employees.

Conducted thorough interviews of potential candidates, ensuring the best- fit person was selected for each role.

●   Evaluating employee performance and providing training and guidance as needed.

Provided clear instructions on completing tasks, reducing errors or misunderstandings.

●   Managing various department-specific initiatives and ensuring that these are completed within the scope, time, and budget.

Monitored progress against set objectives ensuring all departments were aligned toward common goals.

●   Filling in for absent employees and assisting teams as needed to complete projects.

Filling in for absent team members at short notice and assisting other teams as needed to complete projects, ensuring that all tasks were completed within scope, time, and budget.

●   Ensuring that employees follow company policies and health and safety regulations.

Established protocols for reporting incidents/violations of policies/regulations, thus enabling prompt action where necessary.

●  Ensuring a high and consistent standard of customer service.

Provided clear instructions on how to deliver quality customer service.

●   Initiating and driving marketing efforts and informing clients and employees about promotions.

Established clear communication channels between management and staff regarding new initiatives/promotions, promoting employee awareness.

●   Applying knowledge of emerging and consistent trends to inform purchase and inventory decisions and solutions.

Developed relationships with trusted suppliers offering quality products at competitive prices while staying current on industry trends.

●   Assisting the manager in organising, planning, and implementing strategy.

Established clear communication channels between management and staff, promoting transparency.

●   Track the progress of weekly, monthly, quarterly, and annual objectives.

Conducted regular performance evaluations to assess progress against set objectives while identifying areas requiring improvement/re-alignment.

●  Analyse consumer behaviour and adjust product positioning.

Coordinated with other departments/teams, providing insights/suggestions where necessary, thus ensuring alignment towards common goals/objectives.

●   Conduct regular audits to ensure the business is functional and presentable. Developed checklists for auditing different areas/departments within the organisation, promoting consistency in audit procedures.