Check the following letter for errors and grammar issues: Subject: Rejection of Apartment Due to Unresolved Repairs and Maintenance Problems

Dear [Landlord’s Name],

I am writing to express my disappointment regarding the apartment I rented from you, located at [Apartment Address]. I recently occupied the apartment on 01st July 2023, just for less than 6 hours, only to discover multiple unresolved repairs and remaining maintenance problems. The lack of attention and negligence toward resolving these previously identified issues has left me with no choice but to reject the apartment.

To provide you with a detailed history of the incident, let me outline the series of events below:

1. On June 22, 2023, I visited the apartment for an initial inspection. However, as it was late evening, I requested a daytime viewing. You agreed to notify me during the weekend, but unfortunately, I did not receive any contact from you. Consequently, I had to reach out to the agent who introduced me to the apartment, as I had already paid an advance payment of LKR 20,000 during my initial visit to reserve the apartment.

2. After several attempts to contact you after the 22nd visit to inspect the house on day time, on June 28, 2023, you sent me a text message stating that the kitchen work was being carried out that day. You invited me to come and see the progress in the evening, but it was evident that only the pantry cupboard had been painted, albeit incompletely and without proper cleaning. Your husband informed me that other repairs were still being undertaken. Due to it being nighttime, I was unable to inspect the outside area adequately.

3. Consequently, you requested to schedule the signing of the agreement for June 30, 2023, at 6:30 pm. After completing the necessary paperwork and submitting the advance payment, I went to collect the key. However, the electrician was still working at that time, and I was informed that the work was unfinished. You assured me that all repairs would be done by the end of the day, leaving me under the impression that the apartment would be in a livable condition by the 2nd July 2023.

4. On July 1, 2023, when I visited the apartment, I realized that no repairs had been carried out. The house had not been cleaned, several issues such as a loose plug point and a malfunctioning AC persist, washroom doors were broken and unrepaired, and the pantry cupboard was infested with cockroaches and remained filthy. Moreover, the cupboards fixed to the floor were also in a deplorable state.

5. In light of the unsatisfactory living conditions, I decided to outsource the cleaning to Abans Cleaning Services, incurring an additional expense of LKR 18,500. Furthermore, I had to provide tips amounting to LKR 4500 and an additional LKR 3000 for their food, as the process extended until 12:30 am on July 2, 2023.

6. On the morning of July 2, 2023, when I moved in for the housewarming, I discovered that the main door frame was severely damaged and decayed, a fact that you were well aware of. The extent of the damage is not immediately apparent under night lighting unless one specifically focuses on it. Additionally, the main door does not open or close smoothly and frequently gets stuck.

7. Subsequently, I contacted you, Dr. Rithanchana, to report the issues concerning the gas cooker, the severely damaged main door frame, similarly damaged door frames, improperly fixed toilet commode, broken washroom doors, green mold on the walls, and peeling paint in the kitchen.

Given these circumstances, it is evident that the apartment is not safe or suitable for habitation. The walls with green mold, peeling paint that can come into contact with food, and decayed door frames pose serious health and safety risks, particularly for my 4-year-old son. Therefore, due to these unresolved repairs and maintenance problems, I felt compelled to vacate the apartment on July 2, 2023, at 4 pm to ensure the well-being of my child.

On the same day, I contacted your husband late at night and explained the entire situation. He acknowledged the inability to address the issues and offered his brother’s apartment on the fifth floor of the same building, pending his brother’s agreement. He assured me of informing me about the feasibility by the next morning. Unfortunately, I did not receive any communication. When I attempted to contact you, you replied with a message stating that you were in the hospital and would call me back, which you never did. Subsequent conversations revealed that you believed the responsibility to identify defects lay with me, which is impractical. As owners of the property being rented out, it is your responsibility to deliver the house in an acceptable livable condition.

Considering the numerous unresolved repairs, persistent maintenance problems, and the resulting unlivable conditions of the apartment, I regret to inform you that I have no choice but to reject the apartment. I kindly request an immediate refund of the refundable advance payment of LKR 370,000. Also, note that I did not even occupy the apartment for a day.

I hope we can resolve this matter amicably and promptly. Please acknowledge receipt of this letter and confirm the arrangements for the refund. It is my sincerest hope that such issues can be avoided in the future to ensure the satisfaction and safety of prospective tenants.

Thank you for your attention to this matter.

Sincerely,

[Your Name]