use this job descritpion and my cv to rewrite the introduction of my cv

job description 

Customer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment. Activities may include the following (but are not limited to): - Customer channel management - Case Management - Customer onboarding and relationship management - Contract and dispute management - and more. Professional stream includes those who are individual contributors with main emphasis on applying technical/discipline knowledge rather than managing people to achieve results – although coaching/mentoring less experienced staff, informal supervisory responsibilities, or overseeing work of other lower level professionals or manage processes and program are common. Individual work ranges from setting objectives and delivering on own work responsibilities to being a leading expert within a given field and influencing long term tactical decisions of the organization. Progression within this stream reflects increasing depth of professional knowledge, project management capability, and the ability to influence others. A colleague at this level works independently within defined boundaries and guidelines in a specific area but will need supervision and support on more complex tasks. Knowledge is required for the application of practical methods and techniques, work procedures and processes. Solutioning is through a choice between known alternatives, within the area of expertise and the leader will evaluate the appropriateness and effectiveness of the solution. The job requires previous work experience in a related area, or practical knowledge obtained via advanced education. Leaders at this level manage employees day-to-day and set priorities to ensure task completion.
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing <PRESIDIO_ANONYMIZED_EMAIL_ADDRESS> .

CV
Cristina Lillo
Account Manager / Digital Marketing Specialist
LilloEscudero@gmail.com Ciutat Vella, Valencia
26th February 1991 Spanish
https://www.linkedin.com/in/cristina-lillo-escudero-/ <PRESIDIO_ANONYMIZED_PHONE_NUMBER>
Digital Marketing Professional with a solid background in online advertising and sales.
Native in Spanish and proficient in English. Currently working as SEM & Social Media Specialist as a Freelancer for
SME (Profhouse.es / ES Remote)
Professional Experience
Sales Development Representative
VIDEXT
April 2024 – June 2024 | Valencia, ES
Joined the innovative startup Vidext (Saas model), spearheading the artificial intelligence revolution in
professional video generation, transforming corporate communication in over 40 languages.
•Executing cold-calling campaigns targeting multinationals, establishing foundational contacts that evolved
into significant, long-lasting partnerships.
•Achieved sales development missions by discovering and connecting with new clients through networking,
emails, phone calls, and other communication means.
•Identified prospective clients’ needs and proposed effective AI video solutions meeting corporate
communication challenges.
•Close collaboration with marketing and sales teams to exceed sales development goals.
•I've demonstrated exceptional communication skills, being proactive, enthusiastic, organized, and goaloriented.
•I applied sales techniques and worked towards achieving set objectives, with hands-on experience in CRM
tools such as Hubspot and LinkedIn.
•Leveraged excellent communication and negotiation skills to conduct compelling presentations, with a strong
understanding of sales performance metrics.
Account Manager EMEA
Google DV360 via Vendor
March 2023 – March 2024 | Lisbon, PT
Operated as the principal Account Manager, offering vital strategic support to high-value agencies and
advertisers.
•Excelled in achieving sales goals while providing an unparalleled customer sales experience.
•Led technical issue resolution, ensuring maximal customer satisfaction.
•Analyzed campaign metrics for performance enhancements and optimized client advertising efforts.
Additional tools for campaign troubleshooting:
Google Ads, Campaign Manager 360 & YouTube.
Programming languages:
•HTML, CSS, JavaScript
Cristina Lillo LilloEscudero@gmail.com 1 / 3
Account Manager EMEA / Senior Expert
Google Studio via Vendor
March 2020 – March 2023 | Lisbon PT
Promoted to the position of Subject Matter Expert (SME) in March 2022 for Google Studio, driving operational
excellence in creative campaign management.
Product and Technical Expertise:
•Elevated to Google Studio SME, mastering Campaign technical issues, Google Web Designer tool and, Html,
Css, and JavaScript to craft high-impact ads.
•Designed advanced technical support systems to optimize the Google Studio experience for non-technical
peers.
Sales and Customer Relations:
•Championed customer experience, driving sales targets while serving as primary technical liaison.
•Rapidly resolved complex technical issues, sustaining seamless Google Studio operations and client trust.
Training and Development:
•Developed and delivered target-specific training enhancing team proficiency in Google products.
•Created pivotal training content, bridging knowledge gaps in Google complexities.
Content and Optimization:
•Renovate Help Center articles, directly boosting user understanding and satisfaction rates.
•Streamlined Google Studio documentation, raising team effectiveness in ad campaign execution.
Collaboration:
•Partnered closely with creative teams, delivering essential technical insights for premium ad creation.
•Leveraged Google Studio expertise to facilitate innovative campaign management and asset efficiency.
Customer Support Specialist
Zalando via Vendor
September 2019 – March 2020
Lisbon, PT
Resolved customer issues, and liaised with courier services to enhance customer satisfaction
Digital Community Manager
ICON hotel
October 2018 – September 2019
Prague, CZ
Developed and executed the hotel’s social media strategy, increasing brand awareness and online engagement.
Campaign Management & Analytics
•Led social media campaigns that boosted direct bookings and effectively showcased the hotel’s unique
amenities.
•Utilized analytics tools to evaluate campaign success and inform future marketing strategies.
Event Coordination & B2B Relations
•Managed B2B event marketing efforts, creatively promoting the hotel as an ideal choice for professional
gatherings.
•Built strategic partnerships to facilitate content collaboration, broadening the hotel’s business network.
Competitive Analysis & Market Trends
•Conducted competitor analysis, staying ahead of market trends to maintain the hotel’s edge as a trendsetter.
•Adapted strategies based on industry insights, cementing the ICON hotel as a leader in digital innovation.
Cristina Lillo LilloEscudero@gmail.com 2 / 3
Education
Aula CM
Escuela de Comunicación y Marketing
2018 | Madrid, Spain
Community Manager, Marketing, Diseño de paginas web con WordPress
UNED Universidad
História y Geografia
2012 – 2015 | Madrid, Spain
Instituto Bellaguarda
Bachillerato científico
2012 | Altea, España
Matemáticas, Biología, Geología, Ciencias Ambientales, Psicología, Física, Química.
Languages
Spanish (Native) English (Fluent) Catalan (Básico)
Digital Marketing Certifications
•Google Creative Certification Exam
•Display & Video 360
•Google Ads Search Certification
•TikTok for Business
•Google Studio basics Build Web Pages With HTML and CSS
References
Upon request
Cristina Lillo LilloEscudero@gmail.com 3 / 3

Intro to rewrite:

Digital Marketing Professional with a solid background in online advertising and sales.
Native in Spanish and proficient in English. Currently working as SEM & Social Media Specialist as a Freelancer for
SME (Profhouse.es / ES Remote)