Hello, 

Extract Full name and Contact number from each of the below data. 

DEPARTMENT NAME: MTS
CALL TREE TEST FOR QUARTER: Q1
CALL TREE TEST CONDUCTED ON: 6
th FEB 2025
TIME SPEND ON THE TEST: 5 MINUTES
SN FULL NAME DESIGNATION MOBILE NUMBER MESSAGE TEXT/CALL
TIME 
RECEIVED TREE
1 Masanjuo Marealle In charge 0716790989
Call reminder for CFC 
training Call 07:51 am Kelvin Mallugu
2 Kelvin Mallugu Supporting Officer 0758787940
Call reminder for CFC 
training Call 07:53 am
Rosemary Kasenga
3 Rosemary Kasenga Supporting Officer 0742506875
Call reminder for CFC 
training Call 07:55 am
Masanjuo Marealle
4
5
6
7
8
9
10
11
12
DEPARTMENT NAME: CLEARING
CALL TREE TEST FOR QUARTER: Q1
CALL TREE TEST CONDUCTED ON: 06/02/2025
TIME SPEND ON THE TEST: 28 min.
SN FULL NAME DESIGNATION MOBILE NUMBER MESSAGE TEXT
/ Call
TIME 
RECEIVED TREE
1 PHILIP WAZO Head - CLEARING 0714937530 Call Tree Test Text 7:30 AM Philip to text Mahamudu
2 MAHAMUDU KASSIMU Officer 0679082848 Call Tree Test Call 7:35 AM Mahamudu to Call to 
Yasinta
3 YASINTA BUCHARD Officer 0658158599 Call Tree Test Call 7:36AM Yasinta to call Joanitha
4 JOANITHA VEDASTO Officer 0714307514 Call Tree Test Call 7:39AM Joanitha to call Juliana
5 JULIANA CLEMENT Officer 0676862675 Call Tree Test Text 7:46 AM Juliana to text Raissa
6 RAISSA KAZIMOTO Officer 0689805388 Call Tree Test Call 7:58 AM Raisa to call Philip
DEPARTMENT NAME: INTERNAL AUDIT DEPARTMENT.
CALL TREE TEST FOR QUARTER: Q1.
CALL TREE TEST CONDUCTED ON: 05/02/2025.
TIME SPEND ON THE TEST: 28 Minutes.
SN FULL NAME DESIGNATION
MOBILE 
NUMBER
MESSAGE
CALL/
TEXT
TEXT 
RECEIVED 
AT TREE
1 CHRISTOPHER CHUWA Head internal 
Audit
0713 366 839/ 
0756 667 588
“Call tree test messages. Please 
pass it on to your next in line”
Text 15:30 PM Christopher Text 
Veronica
2 VERONICA MSEMWA Manager 0753 545 414 “Call tree test messages. Please 
pass it on to your next in line”
Text 15:30 PM Veronica received text 
from Christopher
3 MSINGO KIMUNE Assistant 
Manager
0716 095 836 “Call tree test messages. Please 
pass it on to your next in line”
Text 15:33 PM Msingo received text 
from Veronica
4 AGNESS SAMBALI GMT 0757 144 284 “Call tree test messages. Please 
pass it on to your next in line”
Text 15:35 PM Agness received text 
from Msingo
5 EILEEN URIO Senior Auditor 0786 542 878 “Call tree test messages. Please 
pass it on to your next in line”
Text 15:41 PM Eileen received text 
from Agness
6 RALPH SALEMA Senior Auditor 0764 677 793 “Call tree test messages. Please 
pass it on to your next in line”
Text 15:41 PM Ralph received text 
from Eileen
7 ELIBARAKA MMARI Senior Auditor 0717 686 977 “Call tree test messages. Please 
pass it on to your next in line”
Text 15:45 PM Elibaraka received 
text from Ralph
8 JOSEPH BULUBA Senior IT 
Auditor
0768 395 504 “Call tree test messages. Please 
pass it on to your next in line”
Text 15:49 PM Joseph received text 
from Elibaraka
9 NOEL MHINI
IT auditor 0768 480 568 “Call tree test messages. Please 
pass it on to your next in line” Text
15:54 PM Noel received text 
from Joseph
15:58 PM Noel text Christopher
DEPARTMENT NAME: RETAIL BANKING
CALL TREE TEST FOR QUARTER: Q1
CALL TREE TEST CONDUCTED ON: 05.02.2025
TIME SPEND ON THE TEST: 22 MINUTES
SN FULL NAME DESIGNATION MOBILE NUMBER MESSAGE TEXT TIME RECEIVED TREE
1 Abhinav Sharma Head Retail Banking 0783 663 919 Call tree SMS 11:15 Abhinav text Dennis & 
Shahista & Magusa
2 Dennis Rauya Head-Alternative Channel 0683 250 120 Call tree SMS 11:15 Dennis text Raymond 
3 Raymond Salemba Manager-Bancassurance 0764 514 318 Call tree SMS 11:16 Raymond text Bertha
4 Bertha Rothbletz Officer 0744 031 646 Call tree SMS 11:16 Bertha text Diana
5 Diana Mbezi Persistency Officer 0717 903 440 Call tree SMS 11:17 Diana text Larence
6 Larence Nongele Officer 0659 544 202 Call tree SMS 11:20 Larence text Lizzie
7 Lizzie Masaki Officer 0694 993 392 Call tree SMS 11:23 Lizzie text Enzi
8 Enzi Kayamba GMT 0715 494 943 Call tree SMS 11:24 Enzi text Imani
9 Imani Mulele Technical Support 0746 989 807 Call tree SMS 11:24 Imani text Happy
10 Happiness Sway Relationship officer 0717 689 618 Call tree SMS 11:25 Happiness text Zebedayo
11 Zebedayo 
Mwasakabeto Relationship officer 0714 299 991 Call tree SMS 11:27 Zebedayo text Asha
12 Asha Mtui Ass. Technical Support 0788 618 690 Call tree SMS 11:28 Asha text Coletha
13 Coletha Wanyancha Relationship officer 0781 044 128 Call tree SMS 11:30 Coletha text Michael
14 Michael Kalinjuna Officer -Agency Banking 0655 223 141 Call tree SMS 11:31 Michael text Kaditha
15 Kaditha Kagema Officer -Agency Banking 0656 996 041 Call tree SMS 11:33 Kaditha text Germana
16 Germana George Officer-Retail Banking 0655 868 740 Call tree SMS 11:37 Germana text Abhinav
1 Shahista Adam Head of Branch 0783 489 038 Call tree SMS 11:15 Shahista text Hyasinta 
2 Hyasinta Munkya Manager 0673 678 728 Call tree SMS 11:16 Hyasinta text Michael T
3 Michael Tomito Officer-Retail Banking 0692 760 540 Call tree SMS 11:16 Michael text Cornelius
4 Cornelius Mgaza Officer-Retail Banking 0713 541 199 Call tree SMS 11:17 Cornelius text Abhinav
1 Magusa Nhende Head 
-Retail Lending & 
Digital Innovation 0767 288 299 Call tree SMS 11:15 Magusa text Julieth
2 Julieth Mahugi Manager 0717 544 071 Call tree SMS 11:16 Julieth text Abdallah 3 Abdallah Chimgege Manager 0782 210 649 Call tree SMS 11:17 Abdallah text Peter 4 Peter Manjuu Officer 0789 888 880 Call tree SMS 11:17 Peter text Clara 5 Clara Mwaikambo GMT 0759 030 209 Call tree SMS 11:20 Clara text Abhinav
DEPARTMENT NAME: DEBT RECOVERY
CALL TREE TEST FOR QUARTER: Q1 - 2025
CALL TREE TEST CONDUCTED ON: 04TH FEBRUARY, 2025
TIME SPEND ON THE TEST: 15 MINUTES
SN FULL NAME DESIGNATION MOBILE 
NUMBER
MESSAGE TEXT TIME 
RECEIVED TREE
1. Mansoor Baragama Head of Debt Recovery 0784 928 310 Fire CALL 11:10AM Mansoor Baragama called Girimotoka B. 
Charles
2. Girimotoka B.Charles Debt Recovery Manager 0657 308 888 Fire CALL 11:15AM Girimotoka B. Charles called David 
James
3. David James Debt Recovery Officer 0769 719 599 Fire CALL 11:20AM David James called Dooyakwa Philip
4. Dooyakwa Philip Senior Recovery Officer 0717 749 730 Fire CALL 11:25AM Dooyakwa Philip called Mansoor 
Baragama
DEPARTMENT NAME: PHYSICAL SECURITY AND FRAUD MONITORING
CALL TREE TEST FOR QUARTER: Q1/ 2025
CALL TREE TEST CONDUCTED ON: 04/02/2025
TIME SPEND ON THE TEST: 06 MINUTES
S/No FULL NAME DESIGNATION
MOBILE 
NUMBER MESSAGE TEXT
TIME 
RECEIVED TREE
1.
JOHN MBEZI
Head – Physical Security and 
Fraud Monitoring 255786609431
Team, please let us ensure that all 
security systems are working as 
expected. Text 16:53 pm
John texted Godwin
2. GODWIN NATAY Fraud Monitoring Supervisor 255754711346
Team, please let us ensure that all 
security systems are working as 
expected. Text 16:55 pm
Godwin texted 
Shaibu
3. SHAIBU SUBILI Security Officer 255788060052
Team, please let us ensure that all 
security systems are working as 
expected. Text 16:57pm
Shaibu texted James
4. JAMES MASASI
Fraud Monitoring Officer
255679218855
Team, please let us ensure that all 
security systems are working as 
expected. Text 16:58 pm
James texted Hillary
5.
HILARY HENRY Fraud Monitoring Officer
255655787092
Team, please let us ensure that all 
security systems are working as 
expected. Text 16:59 pm
Hillary texted David
6.
DAVID MASONDA
Fraud Monitoring Officer
255745292394
Team, please let us ensure that all 
security systems are working as 
expected. Text
16:59 pm David texted John
DEPARTMENT NAME: CMS DEPARTMENT
CALL TREE TEST FOR QUARTER: Q1-2025
CALL TREE TEST CONDUCTED ON: 03/02/2025
TIME SPEND ON THE TEST: 30mins
SN FULL NAME DESIGNATION
MOBILE NUMBER
MESSAGE TEXT/CALL
TIME 
RECEIVED TREE
1 LETICIA SELESI MANAGER 255788561040
SCHEDULED TEAMS 
MEETING ON 4TH
FEBRUARY 2025 CALL 10:00am Leticia called Alfred
2 ALFRED KILUWA Senior officer 255714186796
SCHEDULED TEAMS 
MEETING ON 4TH
FEBRUARY 2025 CALL 10:05am
Alfred called Halima
3 HALIMA RASHID Officer 255672419461
SCHEDULED TEAMS 
MEETING ON 4TH
FEBRUARY 2025 CALL 10:10am
Halima called Hans
4 HANS RUSIMBI Officer 
255782045773
SCHEDULED TEAMS 
MEETING ON 4TH
FEBRUARY 2025 CALL 10:15am
Hans called Arthur
5 ARTHUR ELIPHAS Officer
255658067906
SCHEDULED TEAMS 
MEETING ON 4TH
FEBRUARY 2025 CALL 10:20am
Arthur called Salhat
6 SALHAT IBRAHIM officer
255738786353
SCHEDULED TEAMS 
MEETING ON 4TH
FEBRUARY 2025 CALL 10:30am
Salhat called Leticia
GROUP A
SN FULL NAME DESIGNATION MOBILE NUMBER MESSAGE TEXT/CALL TIME RECEIVED TREE
1 Abraham Thomas HEAD 788060330 Objectives 2025 - All the best CALL 11:52 Pamela Isangya
2 Pamela Isangya Manager 767999960 Objectives 2025 - All the best CALL 11:55 Dickson Mwombeki 
3 Dickson Mwombeki Authorizer 712035370 Objectives 2025 - All the best CALL 11:58 Win Swai
4 Win Swai Officer 763942112 Objectives 2025 - All the best CALL 12:01 Nditiye Majaliwa
5 Nditiye Majaliwa Officer 653662173 Objectives 2025 - All the best CALL 12:04 Donadoni Mkemwa
6 Donadoni Mkemwa Officer 657866522 Objectives 2025 - All the best CALL 12:06 Irene Magesa
7 Irene Magesa Manager 658458592 Objectives 2025 - All the best CALL 12:09 Sharmina Jaffer
8 Sharmina Jaffer Manager 713200125 Objectives 2025 - All the best CALL 12:10 Salman shamji
9 Salman shamji Officer 746454678 Objectives 2025 - All the best CALL 12:13 Irene Chungu
10 Irene Chungu Officer 673112125 Objectives 2025 - All the best CALL 12:15 Michael Mwasumbi
11 Michael Mwasumbi Officer 717818137 Objectives 2025 - All the best CALL 12:16 Abraham Thomas
GROUP B
SN FULL NAME DESIGNATION MOBILE NUMBER MESSAGE TEX TIME RECEIVED TREE
1 Abraham Thomas HEAD 788060330 Objectives 2025 - All the best CALL 11:52 Alem Uriyo
2 Alem Uriyo GMT 656922339 Objectives 2025 - All the best CALL 11:53 Martina Mziray
3 Martina Mziray Assistant Manager 755244424 Objectives 2025 - All the best CALL 11:56:00 (Unreachable) Thereza Maina
4 Martina Mziray Assistant Manager 755244424 Objectives 2025 - All the best CALL 12:45 Benard Mkusa
5 Benard Mkusa Officer 788669615 Objectives 2025 - All the best CALL 12:54 Michael Matondo
6 Michael Matondo Officer 717355798 Objectives 2025 - All the best CALL 12:56 Agapitus Simfukwe 
7 Agapitus Simfukwe Authorizer 767877676 Objectives 2025 - All the best CALL 12:59 Mohamed Twaha
8 Mohamed Twaha Officer 755456041 Objectives 2025 - All the best CALL 13:02 Dorothea
9 Dorothea Legal 757439065 Objectives 2025 - All the best CALL 13:04 Tessy Hassan
10 Tesi Hassan Officer 688967448 Objectives 2025 - All the best CALL 13:08 Samson Sila
11 Samson Sila Officer 621572994 Objectives 2025 - All the best CALL 13:10 Abraham Thomas
DEPARTMENT NAME: CREDIT DEPARTMENT (CAD, CRC & SDU)
CALL TREE TEST FOR QUARTER: Q4
CALL TREE TEST CONDUCTED ON: 03/02/2025
TIME SPEND ON THE TEST: Group A – 24 & Group B – 78 Minutes.
DEPARTMENT NAME: RISK 
CALL TREE TEST FOR QUARTER: Q1-2025
CALL TREE TEST CONDUCTED ON: 31st January 2025
START TIME: 13:32p.m.
END TIME: 14:15p.m.
TIME SPEND ON THE TEST: 43 minutes
SN FULL NAME DESIGNATION MOBILE 
NUMBER MESSAGE TEXT
TIME 
RECEIVED
(p.m.)
TREE
1 Thomas Otieno Head of Risk 0655555569
Call tree 
practice
Text
1332p.m. Thomas texted Moses
2 Moses Nyenyembe IT Risk Manager 0743496969 Call tree 
practice Text 1339p.m. Moses texted Isack
3 Isack Ndalu Senior OfficerRisk 0768652843
Call tree 
practice
Text 1401p.m. Isack texted Anastazia
4 Anastazia Nyore Assistant Mgr -
Risk 0713724338
Call tree 
practice
Text 1405p.m. Anastazia texted Tasia
5 Merciful Tasia Head - Operational 
Risk 0684479625
Call tree 
practice
Text
1406p.m. Tasia texted Georgina
6 Georgina Lwoga GMT – Risk 0764442040
Call tree 
practice
Text
1415p.m. Georgina texted 
Thomas
DEPARTMENT NAME: HUMAN RESOURCES 
CALL TREE TEST FOR QUARTER: Q1
CALL TREE TEST CONDUCTED ON: Monday – 3
rd February 2025
TIME SPEND ON THE TEST: 22 Min 
SN FULL NAME DESIGNATION MESSAGE TEXT TIME 
RECEIVED TREE
MOBILE NUMBER
1 Simon Luoga Head - HR 0783645159
Let us urgently meet in Dar 
es salaam for project 
discussion. 
Text 11:33 Simon to Nancy
2 Nancy Malekia HR – Manager 0767345050 Text 11:35 Nancy to Catherine
3 Catherine Mapundi HR - Manager 0712030303 Text 11:36 Catherine to Robert
4 Robert Kawonga HR - Officer 0756740840 Text 11:54 Robert to Alex
5 Alex Kaaya HR - Officer 0768678481 Text 11:55 Alex to Getrude
6 Getrude Isingo HR - Officer 0685674897 Text 11:55 Getrude to Simon
DEPARTMENT NAME: OPS RECON & REVIEW
CALL TREE TEST FOR QUARTER: Q1
CALL TREE TEST CONDUCTED ON: 03rd FEBRUARY 2025
TIME SPEND ON THE TEST: 26 MINUTES
SN FULL NAME DESIGNATION
MOBILE 
NUMBER MESSAGE TEXT
TIME 
RECEIVED TREE
1 GEOFFREY ODERO 
Senior Manager-Ops 
Recon & Review 255757213450
We have directives from 
Ministry of Health on alert of 
possible Pandemic attack in Dar.
Therefore, you are urged to visit 
the Ministry of Health official 
website urgently and confirm in 
writing. Text 10:56am
Geoffrey texts
Emmilian 
2 EMMILIAN MLOKA
Assistant Manager-Ops 
Recon & Review 255754292204
We have directives from 
Ministry of Health on alert of 
possible Pandemic attack in Dar. 
Therefore, you are urged to visit 
the Ministry of Health official 
website urgently and confirm in 
writing. Text
11:05am Emmilian texts 
Justin
3
JUSTIN KITAJA Officer-Ops Recon & 
Review 255684693632
We have directives from 
Ministry of Health on alert of 
possible Pandemic attack in Dar. 
Therefore, you are urged to visit 
the Ministry of Health official 
website urgently and confirm in 
writing. Text
11:22 am Justin texts Geoffrey
DEPARTMENT NAME: LEGAL
CALL TREE TEST FOR QUARTER: Q1 - 2025
CALL TREE TEST CONDUCTED ON: 3/02/2025
TIME SPEND ON THE TEST: 4 Minutes
SN FULL NAME DESIGNATION MOBILE NUMBER MESSAGE TEXT
TIME 
RECEIVED TREE
1 AUSTIN SHABA
DATA PROTECTION 
OFFICER +255716920194 Q1 Call Tree Test Text 09:47 Austin called Mussa
2 MUSA MMBAGA LEGAL OFFICER +255785413231 Q1 Call Tree Test Text 09:48
Mussa called 
Herman
3 HERMAN LUPOGO
LITIGATION 
MANAGER +255713131414 Q1 Call Tree Test Text 09:49
Herman called 
Shezmeen
4 SHEZMEEN KANJI EA TO THE CEO +255715383965 Q1 Call Tree Test Text 09:50
Shezmeen called 
Victoria
5 VICTORIA LUPEMBE
HEAD OF LEGAL & 
COMPANY 
SECERTARY +255685886188 Q1 Call Tree Test Text 09:51
Victoria called 
Austin
Department Name: Corporate Communications & Citizenship 
Call tree test for quarter: Q1
Call tree test conducted on: 30/01/2025 
Time spent on the test: 8 minutes
SN FULL NAME DESIGNATION MOBILE NUMBER MESSAGE TEXT
TIME
RECEIVE 
D
TREE
1 Sylvester Bahati Head - Communications 0784600630 Departmental meeting Text 12:53pm Sylvester Bahati texted 
David Mbaga
2 David Mbaga Manager - Sustainability 0710893199 Departmental meeting Text 12:54pm David Mbaga texted 
Selemani Aziz
3 Selemani Aziz Contentspecialist 0714784414 Departmental meeting Text 12:56pm Selemani Aziz texted Joel
Mloka
4 Joel Mloka Graphics Officer 0787361658 Departmental meeting Text 12:59pm Joel Mloka texted Irene
Daniel
5 Irene Daniel Officer 0714635995 Departmental meeting Text 01:01pm
Irene Daniel texted 
Sylvester Bahati
DEPARTMENT NAME: SI & EPMO.
CALL TREE TEST FOR QUARTER: Q1 2025
CALL TREE TEST CONDUCTED ON: 30
th Jan 2025
TIME SPEND ON THE TEST: 41 minutes
SN FULL NAME DESIGNATION
MOBILE 
NUMBER MESSAGE TEXT
TIME RECEIVED
& SEND TREE (TIME SENT)
1 Mario Fernandez Head – SI & EPMO 0782 117 035 This is for Call tree test Q 1 25 09:30 - 09:52 Mario texted Shehriar
2 Shehriar Zamil Manager 0789 216 484 This is for Call tree test Q 1 25 09:52 – 09:54 Shehriar texted Alfred
3 Alfred Magombeka Officer 0713 730 865 This is for Call tree test Q 1 25 09:54 – 09:55 Alfred texted Mussa
4 Mussa Singandole Officer 0714 652 040 This is for Call tree test Q 1 25 09:55 – 10:10 Mussa texted Amani
6 Amani Murrey GMT 0742 815 760 This is for Call tree test Q 1 25 10:10 – 10:11 Amani texted Mario
DEPARTMENT NAME: 
CALL TREE TEST FOR QUARTER: Q1 - 2025
CALL TREE TEST CONDUCTED ON: 
TIME SPEND ON THE TEST: MINUTES 46
SN FULL NAME DESIGNATION MOBILE NUMBER MESSAGE TEXT
TIME 
RECEIVED TREE
1 Frank Daudi Officer 0752068327 Call Tree Test Text 08:14
Frank text to Justine 
Magugi
2 Justin Magugi Officer 0658067906
Call Tree Test Text
08.19
Justine Magugi text 
to Nyangeta
Mwikwabi
3 Nyangeta Mwikwabi Senior Officer 0713386831
Call Tree Test Text
08:23
Nyangeta Mwikwabi 
text to Olarip Saruni
4
Olarip Saruni
Senior Officer 0755005059
Call Tree Test Text
08:46
Olarip Saruni text to 
Said Suleimani
5 Said Suleimani Head Reconciliation 0713308602
Call Tree Test Text
08:54
Said Suleimani text 
to Elias
6 Elias text to Frank
Elias Lubango Officer 0718067488 Call Tree Test Text 09:20
DEPARTMENT NAME: CUSTOMER EXPERIENCE
CALL TREE TEST FOR QUARTER: Q1 - 2025
CALL TREE TEST CONDUCTED ON: 04/02/2025
TIME SPEND ON THE TEST: 4 MINUTES
SN FULL NAME DESIGNATION MOBILE NUMBER MESSAGE TEXT
TIME 
RECEIVED TREE
1
MEIYER 
MUSHEMAKWELI HEAD 0786022611 Test Text 15:24 PM
MEIYER text 
BONIFACE
2
BONIFACE 
MWAIPOPO
ASSISTANT 
MANAGER 0684747036 Test Text 15:25 PM
BONIFACE text
LISA
3 LISA KATO SENIOR OFFICER 0683650627 Test Text 15:26 PM LISA text RAHMA
4 RAHMA MOHAMED SENIOR OFFICER 0659526239 Test Text 15:27 PM
RAHMA text 
THERESIA
5 THERESIA NUMVIRE OFFICER 0683357077 Test Text 15:27 PM
THERESIA text 
ERICK
6 ERICK MWIKOMBE OFFICER 0678290661 Test Text 15:28 PM
ERICK text 
MEIYER
DEPARTMENT NAME: ICT
CALL TREE TEST FOR QUARTER: Q1
CALL TREE TEST CONDUCTED ON: 07/02/2025
TIME SPEND ON THE TEST: 28 Minutes
SN FULL NAME DESIGNATION
MOBILE 
NUMBE
R MESSAGE TEXT
TEXT 
RECEIVED 
AT TREE
1 Mussa Ally CIO +255 699 
857 777
“This is a call tree test please 
confirm.”
Text 03:51 PM Mussa Text Joseph
2 Joseph Raymond Head - IT Infrastructure +255 742 
229 727
“This is call tree test please 
confirm.”
Text 03:52 PM Joseph text Martin
3 Martin Waziri Head - Business Applications +255 712 
455 045
“This is call tree test please 
confirm.”
Text 03:53 PM Martin text Joseph
4 Joseph Richard Head - Digital Applications/DevOps +255 713 
554 141
“This is call tree test please 
confirm.”
Text 03:55 PM Joseph text Nyange
5 Nyange Masham Team Lead Enterprise Applications +255 713
300 323
“This is call tree test please 
confirm.”
Text 03:56 PM Nyange text Noel
6 Noel Samwel Lusuva Team Lead Enterprise Network +255 717
957 932
“This is call tree test please 
confirm.”
Text 03:58 PM Noel text Albert
7 Albert Issangya Database Administration Manager +255 715
990 000
“This is call tree test please 
confirm.”
Text 03:59 PM Albert text Christopher
8 Christopher Temu Integration Specialist +255 762 
930 426
“This is call tree test please 
confirm.”
Text 04:01 PM Christopher text Patrick
9 Patrick Rwegasira Team Lead Desktop Support +255 694
999 493
“This is call tree test please 
confirm.”
Text 04:02 PM Patrick text Allen
10 Allen Veterine Networks and Communications +255 769
255 135
“This is call tree test please 
confirm.”
Text 04:03 PM Allen text Joachim
11 Joachim Madede Business Applications +255 767
936 271
“This is call tree test please 
confirm.”
Text 04:05 PM Joachim text Noel
12 Noel Malle Application officer - EOD +255 717
252 628
“This is call tree test please 
confirm.”
Text 04:06 PM Noel text Sada
13 Sada Iddi Application officer - EOD +255 715
630 346
“This is call tree test please 
confirm.”
Text 04:08 PM Sada text Rodney
14 Rodney John Desktop Support Officer +255 686 
687 769
“This is call tree test please 
confirm.”
Text 04:09 PM Rodney text Francis
15 Francis Mapunda Desktop Support Officer +255 716 
890 243
“This is call tree test please 
confirm.”
Text 04:11 PM Francis text Olomnyak
16 Olomnyak Njake Service Delivery +255 713 
300 323
“This is call tree test please 
confirm.”
Text 04:12 PM Olomnyak text Juma
17 Juma Sinare Solutions Architect Officer +255 744 
827 130
“This is call tree test please 
confirm.”
Text 04:13 PM Juma text Deogratias
18 Deogratias Modest Service Delivery Officer +255 622 
440 414
“This is call tree test please 
confirm.”
Text 04:15 PM Deogratias text Michael
19 Michael Mawaka Full Stack D
eveloper +255 752 
473 580
“This is call tree test please 
confirm.”
Text 04:16 PM Michael text Seraphin
20 Seraphin Woiso Desktop Support Officer +255 71
6
815 124
“This is call tree test please 
confirm.”
Text 04:18 PM Seraphin text Francis
21 Francis Mwalongo IT Systems Administrator +255 754
711 734
“This is call tree test please 
confirm.”
Text 04:19 PM Francis text Mussa
DEPARTMENT NAME: PROCUREMENT & PROPERTY SERVICES
CALL TREE TEST FOR QUARTER: Q1 2025 
CALL TREE TEST CONDUCTED ON: 10 February 2025
TIME SPEND ON THE TEST: 26 minutes 
SN FULL NAME DESIGNATION
MOBILE 
NUMBER MESSAGE TEXT/CALL
TIME 
RECEIVED TREE
1. Said Dobeli
Head-Procurement& 
Property Services 0765988909
Fire alert, let us 
meet at 
assemble 
ground - Call 
tree test Call 01:10 pm Said called Gulzar
2. Gulzar Khimji
Chief Manager 
Procurement 0784542668
Fire alert, let us 
meet at 
assemble 
ground - Call 
tree test
Call
01:11 pm
Gulzar Called 
Johnson 
3. Johnson Mziray
Manager – Procurement
& Property Services 0782394303
Fire alert, let us 
meet at 
assemble 
ground - Call 
tree test
Call
01:13 pm
Johnson called 
Emmanuel 
4. Emmanuel Assey
Senior Officer –
Properties and Facilities 
Management 0787278791
Fire alert, let us 
meet at 
assemble 
ground - Call 
tree test
Call
01:14 pm
Emmanuel called 
Janeth
5. Janeth Jerry Administration Officer 0782548081
Fire alert, let us 
meet at 
assemble 
ground - Call 
tree test
Call
01:15 pm
Janeth called 
Mwanaid 
6
. Mwanaid Makengo Administration Assistant 0715225342
Fire alert, let us 
meet at 
assemble 
ground 
- Call 
tree test
Call
0
1
:15
p
m
Mwanaid called 
Neema
7
. Neema Kalaliche Administration Officer 0658161657
Fire alert, let us 
meet at 
assemble 
ground 
- Call 
tree test
Call
0
1
:17
p
m
Neema called 
Pendo 
8 Pendo Missana Receptionist 0710070145
Fire alert, let us 
meet at 
assemble 
ground 
- Call 
tree test
Call
0
1
:18pm
Pendo Called Kudra
9 Kudra Mchanja Administration Officer 0714800811
Fire alert, let us 
meet at 
assemble 
ground 
- Call 
tree test
Call
0
1
:20
p
m
Kudra called Alvin 
1
0 Alvin Kessy Clerk 0789171777
Fire alert, let us 
meet at 
assemble 
ground 
- Call 
tree test
Call
0
1
:
2
2 pm
Alvin called Michael 
1
1 Michael Nyasi Messenger 0755288796
Fire alert, let us 
meet at 
assemble 
ground 
- Call 
tree test
Call
0
1
:
25 p
m
Michael Called 
Bakari
1
2 Bakari Kombo Driver 0659995293
Fire alert, let us 
meet at 
assemble 
ground 
- Call 
tree test
Call
0
1
:
2
8pm
Bakari Called Hemed
1
3
. Hemed Kibiki Driver 0712486296
Fire alert, let us 
meet at 
0
1
:
3
0
p
m
assemble 
ground 
- Call 
tree test
Call Hemed Called Bazil
1
4 Bazil Mkinga Driver 0717909814
Fire alert, let us 
meet at 
assemble 
ground 
- Call 
tree test
Call
0
1
:
3
3 pm
Bazil called Yuda 
1
5
. Yuda Mbugi Driver 0785884640
Fire alert, let us 
meet at 
assemble 
ground 
- Call 
tree test
Call
0
1
:36
p
m
Yuda called Saidi
DEPARTMENT NAME: INTERNAL & BRANCH CONTROLS
CALL TREE TEST FOR QUARTER: Q1
CALL TREE TEST CONDUCTED ON: 10/02/2025
TIME SPEND ON THE TEST: 06 MINUTES
SN FULL NAME DESIGNATION
MOBILE 
NUMBER MESSAGE TEXT
TIME 
RECEIVED TREE
1 CARLOS MSIGWA Head of internal & Branch controls 0786 202929 Call tree test Call 15:09pm Calos Call Lydia
2 LYDIA DARAJA Manager internal & branch controls 0754 014805 Call tree test Call 15:10pm Lydia call Mariam
3 MARIAM UTALI Senior Officer 0765 35 1420 Call tree test Call 15:11 pm Mariam call t Francis 
4 FRANCIS MASOUD Officer 0658 88 53 39
Call tree test Call 
15:12pm
Francis Call via
VIA IBRAHIM Officer 0734828728
Call tree test Call 
15..14pm
Via call Carols 
DEPARTMENT NAME: FINANCE
CALL TREE TEST FOR QUARTER: Q1
CALL TREE TEST CONDUCTED ON: 10/02/2025
TIME SPEND ON THE TEST: 22MINUTES
SN FULL NAME DESIGNATION
MOBILE 
NUMBER MESSAGE TEXT
TIME 
RECEIVED TREE
1
DEUSDEDITH 
MULINDWA
CHIEF FINANCE 
OFFICER 0769215850
Today we will have an emergency 
departmental meeting at 6:00 pm in the 
EXCO meeting room 5th floor text 14:52PM
DEUSDEDITH text
ZUWENA 
2 ZUWENA MOHAMED
SENIOR 
MANAGER 
FINANCE 0652119226
Today we will have an emergency 
departmental meeting at 6:00 pm in the 
EXCO meeting room 5th floor text 14:54PM
ZUWENA text THOMAS 
3 THOMAS MKOMWA
MANAGER
FINANCE 0713145395
Today we will have an emergency 
departmental meeting at 6:00 pm in the 
EXCO meeting room 5th floor text 14:55PM
THOMAS text LILIAN
4 LILIAN MACHA
ASSISTANT 
MANAGER 0713403311
Today we will have an emergency 
departmental meeting at 6:00 pm in the 
EXCO meeting room 5th floor text 14:56PM
LILIAN text SAMWEL 
5 SAMWEL MMASY
ASSISTANT 
MANAGER 0658402605
Today we will have an emergency 
departmental meeting at 6:00 pm in the 
EXCO meeting room 5th floor text 14:58PM
SAMWEL text ELIMINA 
6 ELIMINA KIPARA
SENIOR 
OFFICER 0756352594
Today we will have an emergency 
departmental meeting at 6:00 pm in the 
EXCO meeting room 5th floor text 14:58PM
ELIMINA text EDWARD 
7 EDWARD KOMBA
SENIOR 
OFFICER 0752552764
Today we will have an emergency 
departmental meeting at 6:00 pm in the 
EXCO meeting room 5th floor text 14:59PM
EDWARD text 
ABDULKADIR 
8 ABDULKADIR SEIF
SENIOR 
OFFICER 0712002333
Today we will have an emergency 
departmental meeting at 6:00 pm in the 
EXCO meeting room 5th floor text 14:59PM
ABDULKADIR text 
ALFRED 
9
ALFRED 
MAGOMBEKA OFFICER 0713730865
Today we will have an emergency 
departmental meeting at 6:00 pm in the 
EXCO meeting room 5th floor text 15:01PM
ALFRED text MARIAM 
10 MARIAM SALUM OFFICER 0715852323
Today we will have an emergency 
departmental meeting at 6:00 pm in the 
EXCO meeting room 5th floor text 15:03PM
MARIAM text THERESIA 
11 THERESIA MARWA OFFICER 0715077336
Today we will have an emergency 
departmental meeting at 6:00 pm in the 
EXCO meeting room 5th floor text 15:06PM
THERESIA text TONY 
12 TONY KAVISHE OFFICER 0747679504
Today we will have an emergency 
departmental meeting at 6:00 pm in the 
EXCO meeting room 5th floor text 15:11PM
TONY text OMAR 
1
3 OMAR JONGO OFFICER
0764183710
Today we will have an emergency 
departmental meeting at 6:00 pm in the 
EXCO meeting room 5th floor text 15:12PM
OMAR text SALAMA 
1
4 SALAMA MNIPA OFFICER 0687207745
Today we will have an emergency 
departmental meeting at 6:00 pm in the 
EXCO meeting room 5th floor text 15:13PM
SALAMA text 
DEUSDEDITH 
DEPARTMENT NAME: CORPORATE BANKING DEPARTMENT & TRANSACTIONAL BANKING
CALL TREE TEST FOR QUARTER: Q1-2025
CALL TREE TEST CONDUCTED ON: 07/02/2025
TIME SPEND ON THE TEST: 15 MINUTES
SN FULL NAME DESIGNATION
MOBILE 
NUMBER MESSAGE TEXT
TIME 
RECEIVED TREE
1 Jameel Kassam Head-Corporate Banking 0746210415
Department Meeting at
10:00am Text 08:00am
Jameel text Imtiaz and 
Nabeel
2 Nabeel Dharsee Head-Upcountry Corporate 0783123786
Department Meeting at 
10:00am Text 08:01am Nabeel text Rashida
3 Rashida Mussaji Sen. Relationship Manager 0782855149
Department Meeting at 
10:00am Text 08:01am Rashida text Allen
4 Allen Nyankojo Sen. Relationship Manager 0715327775
Department Meeting at 
10:00am Text 08:02am Allen text Veronica
5 Veronica Ilinguliza
Manager-Corporate Service 
Delivery 0688898937
Department Meeting at 
10:00am Text 08:02am Veronica text John
6 John Mwingira Manager - Recovery 0788681805
Department Meeting at 
10:00am Text 08:02am John text Beda
7 Beda Magwira Manager - Recovery 0752771177
Department Meeting at 
10:00am Text 08:02am
Beda text Pooja
8 Pooja Bhatia Relationship Manager 0748089999
Department Meeting at 
10:00am Text 08:03am
Pooja text Nelson
9 Nelson Molla Relationship Manager 0789949665
Department Meeting at 
10:00am Text 08:03am
Nelson text Nobert
10 Nobert Moshi Relationship Manager 0689695679
Department Meeting at 
10:00am Text 08:03am
Nobert text Adam
11 Adam Mnyenye Relationship Manager 0689071520
Department Meeting at 
10:00am Text 08:04am
Adam text Evelyne
12 Evelyne Makene Manager-Credit Analyst 0713959953
Department Meeting at 
10:00am Text 08:04am
Evelyne text Emmanuel
13 Emmanuel Benjamin Asst. Relationship Manager 0718369644
Department Meeting at 
10:00am Text 08:05am
Emmanuel text Diane
14 Diane D`silva Asst. Relationship Manager 0782855149
Department Meeting at 
10:00am Text 08:05am
Diane text Iddi
15 Iddi Marisa Asst. Relationship Manager 0686553689
Department Meeting at 
10:00am Text 08:06am
Iddi text Lucyale
16 Lucyale Abraham Asst. Relationship Manager 0716902280
Department Meeting at 
10:00am Text 08:06am
Lucyale text Neema
17 Neema Adnani Credit Analyst 0717671671
Department Meeting at 
10:00am Text 08:06am
Neema text Shanna
18 Shanna Ndilisa Credit Analyst 0716047788
Department Meeting at 
10:00am Text 08:07am
Shanna text Irene
19 Irene Kilongo Credit Analyst 0744737401
Department Meeting at 
10:00am Text 08:08am
Irene text Robert
20 Robert Makoli Credit Analyst 0653548060
Department Meeting at 
10:00am Text
08:08am Robert text Rogasian
21 Rogasian Mdee Credit Analyst 0712810988
Department Meeting at 
10:00am Text 08:10am
Rogasian Text Niram
22 Niram Baitubake
Credit Analyst
0745379566
Department Meeting at 
10:00am
Text
08:11am
Niram text Caroline
23 Caroline Kweka
Credit Analyst
0689680778
Department Meeting at 
10:00am
Text
08:12am
Caroline text Erick
24 Erick Kaminda
Credit Analyst
0746798198
Department Meeting at 
10:00am
Text
08:12am
Erick text Cathbert
25 Cathbert Shija
Credit Analyst
0755865989
Department Meeting at 
10:00am
Text
08:13am
Cathbert text Agness
26 Agness Nselle
Officer
0655431614
Department Meeting at 
10:00am
Text
08:13am
Agness text Sussan
27 Sussan Mdetele
Officer
0717157978
Department Meeting at 
10:00am
Text
08:14am
Sussan text Daniel
28 Daniel Ntahosigaye
Credit Support
0712213991
Department Meeting at 
10:00am
Text
08:14am
Daniel text Mwanahamisi
29 Mwanahamisi Mchonde Officer 0684565286
Department Meeting at 
10:00am
Text
08:15am
Mwanahamisi Text Mary
30 Mary Mbyallu Officer 0715383965
Department Meeting at 
10:00am Text 08:15am
Mary text Jameel
1 Imtiaz Esmail Head
-Transactional Banking 0756942658
Department Meeting at 
10:00am Text
0
8
:00am
Imtiaz Text Maridhia
2 Maridhia Nassor Relationship Manager 0787688080
Department Meeting at 
10:00am Text 08
:05am
Maridhia text Peter
3 Peter Mshana Relationship Manager 0758905793
Department Meeting at 
10:00am Text 08
:06am
Peter text Lightness
4 Lightness Gidale Ass. Relationship Manager 0683213313
Department Meeting at 
10:00am Text
0
8
:
07am
Lightness text Dioniz
5 Dioniz Makatu Relationship Officer 0684088922
Department Meeting at 
10:00am Text
0
8
:
09am
Dioniz text Wilfred
6 Wilfred Siria Relationship Officer 0763210888
Department Meeting at 
10:00am Text 08
:10a
m
Wilfred text Jameel
DEPARTMENT NAME: 
CALL TREE TEST FOR QUARTER: Q1 - 2025
CALL TREE TEST CONDUCTED ON: 10-02-2025
TIME SPEND ON THE TEST: 10 Minutes
SN FULL NAME DESIGNATION
MOBILE 
NUMBER MESSAGE TEXT
TIME 
RECEIVED TREE
1 Roseanna Makunga In charge 0713922366 This is a call tree test Text 11:37AM Roseanna to text Dismas
2 Dismas Mlelwa Authorizer 0713053207 This is a call tree test Text 11:38AM Dismas to text Esther M
3 Esther Mwaisemba Officer 0684788006 This is a call tree test Text 11:39AM Esther M to text Esther L
4 Esther Lugendo Officer 0789619496 This is a call tree test Text 11:39AM Esther L to text Collins
5 Collins Msuya Officer 0766679624 This is a call tree test Text 11:40AM Collins to text Allan
6 Allan Mosha Officer 0685586637 This is a call tree test Text 11:41AM Allan to text William
7 William Sogoni Officer 0682966151 This is a call tree test Text 11:42AM William to text Gladys
8 Gladys John Officer 0784553033 This is a call tree test Text 11:47AM Gladys to text Roseanna
DEPARTMENT NAME: CYBERSECURITY
CALL TREE TEST FOR QUARTER: Q1
CALL TREE TEST CONDUCTED ON: 10/02/2025
TIME SPEND ON THE TEST: 05 MINUTES
SN FULL NAME DESIGNATION MOBILE NUMBER MESSAGE TEXT
TIME 
RECEIVED TREE
1 Rikin Rathod Head – IT Security 0787378288
This is a call tree testing 
for Q1 2025 Text 11:48
Rikin Rathod text to 
Imran Saadallah
2 Imran Saadallah SOC Manager 0738261997
This is a call tree testing 
for Q1 2025 Text 11:48
Imran Saadallah to 
Emmanuel Munisi
3 Emmanuel Munisi SOC Analyst 0755804195
This is a call tree testing 
for Q1 2025 Text 11:49
Emmanuel Munisi to 
James Weinand
5 James Weinand SOC Analyst 0714526972
This is a call tree testing 
for Q1 2025 Text 11:50
James Weinand to 
Ndeonasia Joseph
6 Ndeonasia Joseph IAM Officer 0717112911
This is a call tree testing 
for Q1 2025 Text 11:51
Ndeonasia Joseph to 
Salman Mohamed
7 Salman Mohamed SOC Analyst 0699521046
This is a call tree testing 
for Q1 2025 Text 11:51
Salman Mohamed to 
Beatrice Bukwimba
8 Beatrice Bukwimba IAM Officer 0765816774
This is a call tree testing 
for Q1 2025 Text 11:52
Beatrice Bukwimba
to Solana Mpepo
9 Solana Mpepo SOC Analyst 0695267126
This is a call tree testing 
for Q1 2025 Text 11:53
Solana Mpepo to 
Rikin Rathod
DEPARTMENT NAME: TREASURY(FO)
CALL TREE TEST FOR QUARTER: Q1
CALL TREE TEST CONDUCTED ON: 10TH FEBRUARY 2025
TIME SPEND ON THE TEST: 10mins
SN FULL NAME DESIGNATION
MOBILE NUMBER
MESSAGE TEXT
TIME 
RECEIVED TREE
1 EBRAHIM ALIBHAI Head Of Treasury 0682330112 February 2025 call 1055hrs
Ebrahim called 
Noela
2 NOELA MSACKY Head FX Sales 0758232304 February 2025 call 1056hrs
Noela called 
Amanda
3 AMANDA MASIMBA Treasury Dealer 0766529808 February 2025 call 1057hrs
Amanda called 
Sylvia
4 SLYVIA TOYO Treasury Dealer 0714188788 February 2025 call 1058hrs
Sylvia called 
Deborah
5 DEBORAH MAIMU
FI & Money Market -
Dealer 0693110109 February 2025 call 1059hrs
Deborah called Abel
6 ABEL MZUNGU Treasury Senior Dealer 0764958708 February 2025 call 1100hrs
Abel called Daniel
7 DANIEL RWEGASIRA Treasury Dealer 0677988545 February 2025 call 1102hrs
Daniel called Sia
8 SIA MOLLEL Treasury Senior Dealer 0755400010 February 2025 call 1103hrs
Sia called Doreen
9 DOREEN GADAU Assistant Manager 0758232304 February 2025 call 1104hrs
Doreen called 
Ebrahim
10 EBRAHIM ALIBHAI Head Of Treasury 0682330112 February 2025 call 1105hrs End of call Tree
DEPARTMENT NAME: IBD
CALL TREE TEST FOR QUARTER:
CALL TREE TEST CONDUCTED ON: 10th January 2025
TIME SPEND ON THE TEST: 40minutes
GROUP 1 -TRADE & BACK OFFICE
SN FULL NAME DESIGNATION MOBILE NUMBER CALL /TEXTTIME RECEIVED TREE
1 BIJAL PATEL Head IBD 255 683 999370 CALL 07:43AM BIJAL CALL NURDIN
2 NURDIN NIZAR Assistant Manager 255 655 575703 CALL 07:44AM NURDIN CALL LYDIA MBONDE
3 LYDIA MBONDE Senior office +255 0715-042428 CALL 07:45AM LYDIA CALL HAWA DIHOMBA
4 NURDIN NIZAR Assistant Manager 255 655 575703 CALL 07:46AM NURDIN CALL RICHARD TEMU
5 RICHARD TEMU Officer 255 712-820870 CALL 07:47AM RICHARD CALL MARYVINA KIMARYO 
6 HAWA DIHOMBA Officer +255 712-467440 CALL 07:49AM HAWA CALL CONSOLATA MOLLE 
7 CONSOLATA MOLLEL Officer 255 715 165883 CALL 07:50AM CONSOLATA CALL MARVYINA KIMARYO
8 MARYVINA KIMARYO Officer 255 715 165883 CALL 07:50AM MARYVINA CALL BIJAL PATEL 
GROUP 2-TT & TISS
SN FULL NAME DESIGNATION MOBILE NUMBER CALL /TEXTTIME RECEIVED TREE
9 BIJAL PATEL Head IBD 255 683 999370 CALL 07:52AM BIJAL CALL FAIZA MITHA
10 FAIZA MITHA Manager 255 0789-428266 CALL 07:55am FAIZA CALL RITHA KITALIMA
11 FAIZA MITHA Manager 256 0789-428266 CALL 08:00am FAIZA CALL JOUNE IPEMBE
12 JOUNE IPEMBE Officer 255 654-993713 CALL 08:02am JOUNE CALL ALWITA GODFREY
13 ALWITA GODFREY Officer +255 718-914143 CALL 08:04am ALWITA CALL HAWA DIHOMBA 
14 IRENE BOSCO MWANJALI Officer 255 0788-639418 CALL 08:06am HAWA CALL LIGHTNESS MASUE 
15 LIGHTNESS MASUE Officer +255 717-829111 CALL 08:07am LIGHTNESS CALL KERBINA MASSOLA 
16 KERBINA MASSOLA Officer +255 765-878837 CALL 08:09am KERBINA CALL ZAHRA KARIM
17 ZAHRA KARIM Officer 255 776-293452 CALL 08:10am ZAHRA CALL GLORY LEMA 
18 GLORY LEMA Officer +255 767-600746 CALL 08:12am GLORY CALL MOUREEN KALEMA
19 MOUREEN KALEMA Officer 255 0658-998982 CALL 08:13am MOUREEN TO CALL BIJAL PATEL 
20 RITHA KITALIMA Officer +255 762-666676 CALL 08:15am RITHA TO CALL JACQUELINE SAWAYA
21 JACQUELINE SAWAYA Officer +255 715-717276 CALL 08:15am JACQUELINE CALL JOHN MWANGOBOLA
22 JOHN MWANGOBOLA Officer +255 718-523140 CALL 08:18am JOHN CALL NEEMA KONECHENI 
23 NEEMA KONECHENI Officer 255 659-666955 CALL 08:19am NEEMA CALL JACKLINE LYIMO 
24 JACKLINE LYIMO Officer +255 657-511218 CALL 08:20am JACKLINE CALL MARION MABELE 
25 MARION MABELE Officer +255 659- 248668 CALL 08:21am MARION CALL AMBWENE KANGELE
26 AMBWENE KANGELE Officer +255 620-201604 CALL 08:22am AMBWENE CALL VERONICA MANOLO 
27 VERONICA MANOLO Officer 255 756-697689 CALL 08:23am VERONICA CALL FARIDA ZUKU 
28 FARIDA ZUKU Officer 0716-948665 CALL 08:24am FARIDA CALL REJOICE GEORGE
29 REJOICE GEORGE Officer 0718-996839 CALL 08:25am REJOICE CALL AIZELA BENJAMIN 
30 AIZELA BENJAMIN Officer 0655-531336 CALL 08:26am AIZELA CALL ROSALIA JOHN 
31 ROSALIA JOHN Officer 255 0683-136127 CALL 08:27am ROSALI CALL ANGELINA KASIMBAZI
32 ANGELINA KASIMBAZI Officer 255 0784-388181 CALL 08:28am ANGELINA CALL HELLEN LUSINGU 
33 HELLEN LUSINGU Officer 255 683 0763-398000CALL 08:28am HELLEN CALL LAURA MATERU
34 LAURA MATERU Officer 0673-104972 CALL 08:29am LAURA CALL FAIZA 
35 FAIZA MITHA Manager 255 0789-428266 CALL 08:30am FAIZA CALL BIJAL PATEL 
DEPARTMENT NAME: CARD CENTRE
CALL TREE TEST FOR QUARTER: Q1
CALL TREE TEST CONDUCTED ON: 4
th February 2025
TIME SPEND ON THE TEST: 17 Minutes
SN FULL NAME DESIGNATION
MOBILE 
NUMBER
CALL MESSAGE
TIME 
RECEIVED A 
CALL
TIME 
CALLED 
NEXT 
PERSON TREE
1 Jeannette Dias Head Card Centre 0657-620970
Meeting with COO at 8.45am on 
05.02.2025
9:00pm-start
9:17pm- receive 9:00pm
Jeannette called Rehema 
Leonard
2 Rehema Leonard Officer 0736-281-485
Meeting with COO at 8.45am on 
05.02.2025 9:01pm 9:02pm
Rehema Leonard called 
Emiliana 
3 Emiliana Kagaruki Officer 0784-924-404
Meeting with COO at 8.45am on 
05.02.2025 9:02pm 9:03pm
Emiliana called Alfred 
4 Alfred Mushi Officer 0714-050-709
Meeting with COO at 8.45am on 
05.02.2025
9:04pm 9:04pm Alfred Mushi called Anna
5 Anna Kisimbi Officer 0782-806-800
Meeting with COO at 8.45am on 
05.02.2025
9:05pm 9:06pm Anna called Issa
6 Issa Said Officer 0712-111-487
Meeting with COO at 8.45am on 
05.02.2025
9:06pm 9:07pm Issa Said called Rehema
7 Rehema Mrisho Officer 0784-645-811
Meeting with COO at 8.45am on 
05.02.2025
9:08pm
9:08am
Rehema Called Frank
8 Frank Lupapa Officer 0622-319-437
Meeting with COO at 8.45am on 
05.02.2025
9:10pm
9:10pm
Frank Called Witness
9 Witness Mtenga Officer 0767-412-935
Meeting with COO at 8.45am on 
05.02.2025
9:12pm
9:13pm
Witness called Francisco
10 Francisco Ndowano Officer 0715-352-595
Meeting with COO at 8.45am on 
05.02.2025
9:13pm
9:14pm
Francisco called Lisarina
11 Lisarina Soka Officer 0686-446506
Meeting with COO at 8.45am on 
05.02.2025
9:14pm
9:15pm
Lisarina called Donald
12 Donald Ohinga Officer 0673-366-167
Meeting with COO at 8.45am on 
05.02.2025
9:15pm
9:17pm
Donald called Jeannette
DEPARTMENT NAME: CENTRALIZED OPERATIONS
CALL TREE TEST FOR QUARTER: Q1 - 2025
CALL TREE TEST CONDUCTED ON: 01-FEBRUARY-2025
TIME SPEND ON THE TEST: 05 Minutes
SN FULL NAME DESIGNATION MOBILE NUMBER MESSAGE TEXT
TIME 
RECEIVED TREE
1 MUHAIMINA SULTAN HEAD OF OPS 0789744619
BOT examinations are 
on its way, let`s meet to 
discuss as well to clear 
mess on highlighted 
areas Text 12:35pm
Muhaimina to 
DMKUDE
2 DEUSDEDITY MKUDE Dep HEADOF OPS 0754416742
BOT examinations are 
on its way, let`s meet to 
discuss as well to clear 
mess on highlighted 
areas Text 12:40pm
DMKUDE to 
Muhaimina
DEPARTMENT NAME: COMPLIANCE
CALL TREE TEST FOR QUARTER: Q1
CALL TREE TEST CONDUCTED ON: 03rd February 2025
TIME SPEND ON THE TEST: 30 minutes
SN FULL NAME DESIGNATION
MOBILE NUMBER
MESSAGE TEXT
TIME 
RECEIVED TIME SENT TREE
1 LILIAN KAWA Head Compliance & CFC
255787536484/
255754028427
Q1 2025 
BCCM test 
for 
Compliance
Text
09:45am
from Jane
09:45am
from Livinus
09:15am to 
Magdalena
And 
09:15am to 
Leonard
Lilian 
texted 
Leonard & 
Magdalena
2
LEONARD 
BENEDICT
Senior Manager Regulatory 
Comp & Deputy MLRO 255713709500
Q1 2025 
BCCM test 
for 
Compliance
Text
09:15am 09:18am Leonard 
texted John
3
JOHN C NDARO
Officer 255767544648
Q1 2025 
BCCM test 
for 
Compliance
Text
09:19am 09:19am John texted 
Michael
4
MICHAEL 
KITUNDU Officer 255713860779
Q1 2025 
BCCM test 
for 
Compliance
Text
09:19am 09:22am Michael 
texted Lisa
5 LISA MUGEREZI Officer 255743550927
Q1 2025 
BCCM test 
for 
Compliance
Text
09:23am 09:41am Lisa texted 
Mariam
6
MARIAM J 
LUGEMBE Officer 255743244019
Q1 2025 
BCCM test 
for 
Compliance Text
09:42am 09:44am Mariam 
texted Jane
7
JANE KISWABI
Officer
255743244019
Q1 2025 
BCCM test 
for 
Compliance
Text
09:44am 09:45am Jane texted 
Lilian
1
MAGDALENA 
HAZINENI
Manager CFC & Deputy 
MLRO
'255767042389/
255717163026
Q1 2025 
BCCM test 
for 
Compliance
Text
09:15am 09:16am Magdalena 
texted Noel
2
NOEL 
MAGOMOLA
Manager
255712659964/
255754455249
Q1 2025 
BCCM test 
for 
Compliance
Text
09:16am 09:17am Noel texted
Banobi
3
BANOBI 
RAKIYATH Senior Officer
255764795754
Q1 2025 
BCCM test 
for 
Compliance
Text
09:30am 09:36am Banobi 
texted 
Bernard
4
BERNARD 
JOSEPH Officer
255714022613/7509026
84
Q1 2025 
BCCM test 
for 
Compliance
Text
09:36am
09:36am
Bernard 
texted 
Neema
5
NEEMA R 
MALIMA Officer 255624017506
Q1 2025 
BCCM test 
for 
Compliance Text
09:36am 09:43am Neema 
texted 
Walter
6 WALTER MUSHI Officer 255768001611
Q1 2025 
BCCM test 
for 
Compliance
Text
09:43am 09:44am Walter text 
Livinus
7
LIVINUS 
RICHARD Officer 255743050379
Q1 2025 
BCCM test 
for 
Compliance
Text
09:44am 09:45am Livinus 
texted 
Lilian
DEPARTMENT NAME: CPU
CALL TREE TEST FOR QUARTER: Q1
CALL TREE TEST CONDUCTED ON: 06/02/2025
TIME SPEND ON THE TEST: 20 MINUTES
SN FULL NAME DESIGNATION
MOBILE NUMBER
MESSAGE TEXT
TIME 
RECEIVED TREE
1 FREDRICK MUSHI INCHARGE CPU 067904475
KYC Training at 
17:00 today wingA Text 10:00am
Fredrick text Asha 
and Maria
GROUP A
2 ASHA WADI Authorizer 0683090120
KYC Training at 
17:00 today wingA
Text 10:03am
Asha text Proches
3
PROCHES LASWAYI
Authorizer 0717001080
KYC Training at 
17:00 today wingA Text 09:06am
Proches text Oliver
4 OLIVER CHARLES Officer 
0757736124 KYC Training at 
17:00 today wingA Text 10:09am
Oliver text 
Ferdinand.
5
FERDINAND EDWARD
Officer
0757829541 KYC Training at 
17:00 today wingA Text 10:12am
Fernand text 
Maangaza
6
MAANGAZA
Officer
0715106176 KYC Training at 
17:00 today wingA Text 10:15am
Maangaza text 
Fredrick
GROUP B
1 MARIA KATEMI Authorizer
0752669914 KYC Training at 
17:00 today wingA Text 10:02am
Maria text Robert
2
ROBERT FELIX
Officer
0764226601 KYC Training at 
17:00 today wingA Text 10:04am
Robert text Juster
3
JUSTER MAGOMBI
Officer
0756231727 KYC Training at 
17:00 today wingA Text 10:06am
Juster text John
4
JOHN BATEGEKI
Officer
0756808323 KYC Training at 
17:00 today wingA Text 10:08am
John text Felix
5
FELIX KIPILIMBA
Officer
0692826478 KYC Training at 
17:00 today wingA
Text 10:20am Felix text Fredrick