Described by many as a cross between Overwatch and Marvel Comics' Guardians of the Galaxy, Concord is a first-person hero shooter game developed by Firewalk Studios, published by Sony Interactive Entertainment, and released for the PlayStation 5 and Windows in August 2024. The game was reported to have eight years of development work, estimated to have cost millions of dollars, and was further funded when Firewalk was acquired by Sony Interactive Entertainment in 2023. 
In fact, Concord was the first game developed by Firewalk Studios, a studio located in Bellevue, Washington, and founded in 2018. Firewalk initially developed Concord in collaboration with its parent company, ProbablyMonsters, until the studio was acquired by Sony Interactive Entertainment in April 2023.
The 16 playable Freegunner characters in Concord are 1-Off, Bazz, DaVeers, Daw, Duchess, Emari, Haymar, IT-Z, Jabali, Kyps, Lark, Lennox, Roka, Star Child, Teo, and Vale.
The game was to be a live service title, supported by cosmetic microtransactions, but also was shipped as a premium title rather than free-to-play. 
At launch, the game saw fewer than 700 concurrent players through Steam and around 1300 on Playstation, and estimates of sales based on player counts were fewer than 25,000, according to Simon Carless. Carless cited the lack of marketing, the high price point for a live service game, and the saturation of hero shooters already on the market as reasons for the poor sales.
With the poor sales during the first two weeks of release, Firewalk announced they would pull the game from sale, offer full refunds to all buyers, and terminate the servers on September 6, 2024, and then would determine what direction to take the game, if any, while offline.
Upon release, Concord was a commercial failure that failed to exceed 1,000 concurrent players on the Steam platform, far lower than the 400,000 initial Steam players of a different first-party live service multiplayer game released on PC and PS5, Helldivers 2. PCGamesN attributed its poor sales to a combination of a lack of uniqueness and a high price while competing in a heavily saturated market dominated by free-to-play games like Overwatch 2 and Valorant.
One week after launch, the game ranked 40th on the PlayStation Store in terms of sales, with a player count on Steam measured at 162 on August 29. It was estimated that less than a week after release the game had sold around 25,000 units, with sales of 10,000 on Steam and 15,000 on PlayStation.
With its commercial failure, Concord was also considered a critical failure, compared unfavorably to other successful hero shooters, such as Overwatch, Valorant and Apex Legends. 
Concerning Concord's negative review, IGN criticized the "wonky, poorly developed character designs and exaggerated gameplay", and it also noted the "terrible level design". 
With Concord's negative reviews, the game was described as "looking like the worst Overwatch ripoff out there" by Kotaku, "a huge disappointment on every level" by Eurogamer, "a messy, miserable Overwatch clone" by GamesRadar+, and by Destructoid as "jaw-droppingly awful game. Even worse, it's boring."
IGN also opined that Concord "has no reason to exist except that Sony Interactive Entertainment wanted it to, by any means necessary.”
In a negative review of Concord, Eurogamer also declared that the game was "the worst thing Sony has done in years".
Push Square rated it seven out of ten, and wrote: "Firewalk's debut may not be out of this world, but it's genuinely pretty good overall." Digital Trends rated it three out of five, and wrote: "Concord has the bones of a fun multiplayer game, but it's missing the meat." Video Games Chronicle rated it three out of five, and was critical of the $40 price tag, advising players to wait until the game was available on PlayStation Plus. Eurogamer rated it three out of five, attributing the rating to the heroes' "muddled" character design, writing: "The heroes seem to be visually either under or overdesigned". Nova Smith of PC Gamer rated Concord 45 out of 100, describing it as "underbaked, overpriced, and dated" while criticizing the game for its "agonizingly slow movement speed", uninspired map design and "forgettable" cast of characters.
The swift shutdown was attributed to several factors, including Concord's failure to differentiate itself from established hero shooter games like Overwatch and Apex Legends, its lack of innovative gameplay mechanics, its "generic" character roster, and its "frustrating" map design. The game also faced criticism for being a full-priced release in a genre where most competitors are free-to-play, as well as its eight-year development cycle making it feel outdated upon release, with it struggling to align with evolving market trends and player expectations.
On September 3, Sony announced that Concord would be taken offline and that all copies of the game that had been sold up to that point would be refunded, citing that "aspects of the game and our initial launch didn't land the way we'd intended" and that they would "explore options, including those that will better reach our players". The game was delisted from digital storefronts, and the game's servers went offline just after 17:00 (UTC) on September 6, 2024.

The failure and release of Concord provoked a critical and fan outcry, prompting many to petition for Concord's reboot.
After its failure, the reboot of Concord will be developed and handled by Bend Studio, known for Syphon Filter series and Days Gone, with ProbablyMonsters and XDev still assisting the Concord reboot as its development support company. According to Bend Studio, the reboot would be more improved, enhanced and more detailed storytelling, and it would be an improvement from the lackluster original version of Concord.
Unlike the lackluster original, the potential reboot of Concord will be featuring a highly customizable player character, which referred to many as "Hired Freegunner". Each "hired gunners" can be created and customized regardless of age (preteen, teen and adult), gender, voice and appearance in a same manner as Saints Row's, The Sims', and Starfield's character creation. Each hired gunners' age can be seen a preteen (12-14 years old), teen (15-18 years old) and adult (18 years old and above).
The potential reboot of Concord would see the returning 16 player characters to the reboot, but however, it was largely reworked, redesigned to look more detailed, appealing and playing the each 16 of them playing the roles of either player followers and merchants.
The potential reboot of Concord would be an open-world, third person action-adventure game with an echoes of Gears of War, Starfield, and Cyberpunk 2077. The reboot could be described by many as "Starfield for a new generation". It would be a story driven single-player narrative, rather than the original.
The potential reboot focuses Hired Freegunner's journey on battling against the tyrannical authoritarian intergalactic stratocratic regime known as the Republic of Concord (RoC), hence its original game's title. The central allied faction in the game will be the Northstar Alliance, a rebel group fighting against the RoC regime.
The potential reboot of Concord would be titled as Operation Northstar, as the title breaks away from the original Concord.
The game would be available through PS5 and Windows. The 16 original characters in Concord are redesigned for Operation Northstar; 1-Off, Bazz, DaVeers, Daw, Duchess, Emari, Haymar, IT-Z, Jabali, Kyps, Lark, Lennox, Roka, Star Child, Teo, and Vale.