Improve business processes according to to role text

Inspector Villa 

First of all, this is a tool for inspectors who, by adding inspection reports, will fill the database with information about real estate objects.
Further, this is a site for buyers who can choose a property for purchase, find out the necessary information about the property, buy an inspection report if it is available in the system. If there is no report, then order an inspection, and thereby receive an inspection report on the property.
When purchasing a report, the user/buyer gets access to the entire history and reports of the selected property.
It is also a solution for contractors - intermediaries who can post ads for the provision of their services on the website, or on reports? (additional monetization and conditions).

Site Users:
- Inspectors, who have the following options available:
-	Registration in the system
-	Report creation
-	View own reports
-	Editing reports
-	Home Buyer / Interested party, who have the following options available:
-	Search for property by parameters (via guest account)
-	View information about the property
-	Possibility to purchase the inspection report
-	Registration to make a purchase
-	Ability to order an inspection (always available, even if there are already reports)
-	Contractors - advertisers of services.
Contractors' capabilities:
- Registration in the system
- Advertisement creation
- Managing ads (statistics - number of views, raising ads, etc.)
 
Business processes: 

Inspectors 
Inspectors may need to either log in or sign up to access the features and capabilities mentioned in the sitemap. This includes creating new reports, capturing property data, and performing inspections.

Inspector Dashboard allows inspectors to view all his own reports with ability to filter and sort. Also inspector can click on specific report and view details with edit, sharing, and print abilities. 
1.	Sign up/Registration
1.1	Enter contact information
1.2	Enter billing information
1.3	Profile creation. – система
1.4	Go to Inspector Dashboard page 

2.	Login
2.1	Enter Username + Password
2.2	Go to Inspector Dashboard page 

Create new report
2.3	Enter Customer Info (manual entry or populated from appointment)
2.4	Enter Property Info (Zillow data, Data from appointment, Manual data input)
2.5	Enter Inspect Property / Capture data (Exterior, Interior)
2.6	Click Save (Created report will be on Inspector’s Dashboard)

3.	Scheduling Premium 
The process allows the inspector to schedule an inspection on his calendar. 

4.	Marketing - Premium
5.	Billing/collect payments – Premium 
 
Home Buyer / Interested party 

Buyers have options to search for properties, purchase reports, find and book inspectors.
Buyers Dashboard/Landing page allows buyers in guest account to search area, property, and inspector.

1.	Search for property
1.1	Enter the necessary parameters to search for property
1.2	Choose property from results 
1.3	View Property Summary page with Zillow data
1.4	Does the object have a report? 
1.4.1	Yes - Purchase report  -> 4
1.4.2	Yes, but it's quite old -> 1.4.3
1.4.3	No - Find Inspector (filters – area and so no)
        4.2.2.1 Book/schedule inspector button
        4.2.2.2 Book inspector process -> 6

2.	Search for inspector for specific area
Какие особенности в этом виде поиска?
Если у покупателя изначально есть запрос на инспекцию какой-то недвижимости, найденной не на Инспектор Вилла. - гипотеза
Функция позволяет пользователям вводить сведения о конкретном объекте, например, адрес, и система предоставит список инспекторов, имеющих право проводить проверки этого объекта.
Основной запрос этого фильтра – area? Есть какие-то ограничения в возможности инспекций? Чем глобально этот тип поиска отличается от Search for property?


3.	Search for inspector for specific property
Что подразумевается под этим типом поиска? Что подразумевается под specific property?


4.	Purchase Report 
4.1	Buyer click on Purchase Report button
4.1.1	If buyer is registered on the Site, he/she go to the Payment page
4.1.2	   If buyer is not registered, he/she go to the Registration page
4.2	Pay for a report
4.3	Review purchased report (car fax)
4.3.1 Default view is report summary (all details deemed as important by inspector)
4.3.2 Detailed view of entire report by item (use screen caps from spectora)


5.	Registration 
5.1	Enter contact information
5.2	Enter billing information
5.3	Profile creation. – система
5.4	Go to Buyer Dashboard page 

6.	Book inspector process


7.	Review specific inspection in history
7.1	Ability to purchase history
7.2	Ability to contact contractors to resolve issues



Contractors
For service contractors, will be available a Contractors marketing portal where contractors will be able to advertise their services and manage their advertising.

1.	Registration
1.1	Enter contact information
1.2	Enter billing information
1.3	Profile creation. – system
1.4	Go to Contractor Dashboard page 


2.	Ad creation
2.1	Click Create Ad
2.2	Enter ad information
2.3	Upload graphics
2.4	Define targeted add criteria/meta data(ex. Roof, siding, driveway, etc)
2.5	Define targeted area for service coverage
2.6	Publish advertising

3.	Ad control
3.1	Add impressions
3.2	Review ad statistics views/clicks/contacts
3.3	Prioritize ads

4.	Contractor billing – not the first stage?
4.1.1.1	Add funds
4.1.1.2	Buy impression credits
4.1.1.3	Add credits to ad/campaign