Create a operational plan for the following: Quality Council Document Requirements for all Skills Development Providers (SDP's) 
Notes: As per QCTO Curriculum requirement all topics, KM, PM, WM and all criteria need to be addressed.  No Selections.

Document Sets
QCTO Key Docs 

1. A Strategic Plan Doc
A Strategic Doc: 
        The Strategic Doc must provide an Overview of the qualification, the roll out of the learning program with all the components as prescribed.
2. Programme Strategy
Description: The Curriculum Guide (Programme Strategy) serves as a NQF alignment reference that demonstrates the alignment of the Training programme’s outcomes to that of the Qualifications. Consisting of learning outcomes, assessment strategies and alignment references; this document forms a basis of demonstrating the NQF alignment of the Training Programme.
Design: The Curriculum Guide follows a systematical design approach to effectively meet the NQF Accreditation Body’s requirements. By utilizing a user-friendly design and through the provision of sufficient alignment information, you are able to demonstrate compliance and alignment towards the Qualification being addressed by the Training programme.
 Features:
a) Key Elements and Outline
b) Alignment Strategy
c) Programme Objectives
d) Assessment Strategy and Reference
e) Delivery Strategy
f) Learning Outcomes
g) Learning Material Alignment
h) Resource requirements and delivery methods

3. Curriculum Alignment Matrix
Description and Design
Description: The Alignment Matrix serves as a NQF alignment reference that demonstrates the alignment of the Training programme’s outcomes to that of the Unit Standard. Consisting of learning outcomes, assessment strategies and alignment references; this document forms a basis of demonstrating the NQF alignment of the Training Programme.
Design: The Alignment Matrix follows a systematical design approach to effectively meet the NQF Accreditation Body’s requirements. By utilizing a user-friendly design and through the provision of sufficient alignment information, you are able to demonstrate compliance and alignment towards the Unit Standard being addressed by the Training programme.
Features:
a) Clustering Information
b) Notional Hour Breakdown
c) Programme Objectives
d) Unit Standard Information
e) Learning Outcomes
f) Learning Material Alignment
g) Resource requirements and delivery methods
h) Assessment Strategy and Reference

4. The Learning Programme 
Description of a Learning Programme: A Learning Programme is a structured educational offering designed to help learners acquire specific knowledge, skills, and competencies in a particular subject area. 
Design Issues: Learning Outcomes, Content Sequencing, Assessment Methods, Learning Resources, Learning Activities,
High-Level Outline:
1.    Introduction
2.    Learning Outcomes
3.    Program Structure
4.    Assessment and Evaluation
5.    Learning Resources
6.    Program Policies and Procedures
7.    Appendices

5. Learner Guide/Manual 
Text Book, covers the information relevant to qualification criteria and assessment aspects been covered.
Social Security Law Intermediate
Social Security Law Advance
Business Administration Intermediate
Business Administration Advance
Team Leadership
Supervision and Management
Practical Module
Work Experience




6. Facilitators Guide or manul
Facilitators Guide/manual provides an overview of how the learning program should be presented. Seee relevant sheet for details

Social Security Law Intermediate
Social Security Law Advance
Business Administration Intermediate
Business Administration Advance
Team Leadership
Supervision and Management
Practical Module
Work Experience


7. Assessors Guide - 
Description: The Assessment Guide serves as a tool for the Assessor to effectively achieve the objectives of the Formative and Summative assessments included in the Training Programme. Consisting of effective guidance towards the assessment approach, methodology and strategy that should be followed to meet the assessment outcomes; this document forms the basis of the guidance required to effectively implement the outcomes-based assessments.
 Design: Each Assessment Guide follows a systematical design approach to effectively meet the NQF and outcomes-based assessment standards. By utilizing a user-friendly design and through the provision of sufficient guidance and instructions you are able to complete the assessments to effectively determine the level of competency of the candidate based on the outcomes of the training programme.
Features:
a) Content Index and Alignment Reference
b) Assessment Plan and Appeals Procedures
c) Assessment Preparation Checklist
d) Assessment Strategy and Process
e) Evidence Grid and Memorandum
f) Formative Assessment Guidance
g) Summative Knowledge Assessment Guidance
h) Summative Practical Assessment Guidance
i) Workplace Assignment Guidance
j) Personal Narrative and Witness Testimonials
k) Logbook
l) Feedback, Declaration, Evaluation and Review

8. Moderators Guide - 

Description: The Moderator Guide Template serves as a tool for the Moderator to customize in order to effectively moderate the Assessments conducted by the Assessor in the Training Programme. Consisting of effective templates and guidance towards the moderation approach, methodology & strategy followed to meet the outcomes; this document forms the basis of the guidance required to effectively moderate the assessments conducted.
Design: Each Moderator Guide follows a systematical design approach to effectively meet the NQF Accreditation Body’s requirements. By utilizing a user-friendly design and through the provision of sufficient guidance and instructions you are able to complete the moderation of assessments based on the outcomes of the training programme.
Features:
a) Content Index and Alignment Reference
b) Moderator’s Instructions
c) Instructions and Memorandum
d) Assessment Strategy
e) Assessment Process
f) Moderation Report
g) Moderation Recording Tool
h) Feedback and Judgement Record

9. Learner Induction Guide
Description: The learner induction guide serves as an induction tool used to effectively introduce the candidate to the NQF learning approach, design and methods widely used in the Training programmes. Consisting of sufficient instructions, explanations and guidance; this document forms a basis of knowledge and understanding that the candidate requires to complete NQF aligned Training and Assessment processes.
Design: The Learner induction guide follows a systematical design approach to effectively meet the candidate’s needs and NQF Accreditation Body’s requirements. By utilizing a user-friendly design and through the provision of sufficient guidance and instructions, the learner is able to effective understand and complete the processes involved to achieve the Training outcomes.
Features:
a) Learner Workplace Orientation
b) Introduction to the National Qualifications Framework
c) Rights & Responsibilities and Agreement of parties
d) Appeals Procedures & Appeals Form
e) Workplace Evaluation and Shift Roster
f) Practical Learning Hints
g) Disciplinary Procedures
h) Certification and Assessment
i) Principles of Assessment
j) Moderation, Assessment and Feedback
k) Breakdown of Qualification
l) Learner Declaration of understanding

10. Portfolio of Evidence Guide
Description: The Portfolio of Evidence Guide serves as a instructional tool and guide that explains the Assessment types, methods and requirements used for compiling the Portfolio of Evidence. Consisting of clear guidance and explanations, this guide aims to familiarise the learner with the process to follow to build their Portfolio of Evidence. 
 Design: The Portfolio of Evidence Guide follows a systematical design approach to effectively meet the NQF Accreditation Body’s requirements. By utilizing a user-friendly design and through the provision of sufficient instructional information, you are able to guide the learner into the correct process for collecting and compiling the evidence needed for their Portfolio of Evidence.
Features:
a) Introduction
b) Assessment Types, Methods and Requirements
c) Portfolio Building Process
d) Assessment Process and Procedure
e) Assistance and Support

11. Learner Appeal Policy
Description: The Learner Appeal Policy is a set of guidelines and procedures that outline the process for learners to address concerns, disputes, or grievances related to their learning experience or assessment outcomes. 
Design Issues: Accessibility, Fairness and Impartiality, Confidentiality, Timeliness, Support and Guidance
1.        Introduction
2.      Grounds for Appeal
3.      Appeal Process
4.      Review and Decision
5.      Appeal Outcome
6.      Confidentiality and Privacy
7.       Support and Guidance
8.      Monitoring and Review


12. The Quality Assurance Strategy/Plan/Documen
Description: The Quality Assurance Strategy/Plan/Document is a comprehensive framework that outlines the organization's approach to ensuring the quality and effectiveness of its learning programs and assessment processes. It serves as a roadmap for implementing quality assurance practices that align with industry standards, regulatory requirements, and the organization's specific goals and objectives
Framework Quality Standards, 
Stakeholder Engagement, 
 Assessment Practices, 
Continuous Improvement Engagement, 
 Continuous Professional Development, 
Documentation and Reporting,
Review and Improvement


13. Learner management System
Learning Management System is a platform that provides the framework to. handle all aspects of the learning process, registration of  learners.  You can used the one as indicated.
 learning management system: We have a total interim solution. For that, I will offer a shareholding with a company that is established. Here is the url. https://forge.myvcampus.com/

You should signed an MOU with the myvcampus  to manage the learners information.