0:0:0.0 --> 0:0:1.490
Keith Low
That one is a user journey.
0:0:1.500 --> 0:0:12.470
Keith Low
Uh, all the various scenario, I think various this is more on the in import in mechanism OK probably they are related because of all the different scenario.
0:0:16.0 --> 0:0:16.440
Duraid Wadie
OK.
0:0:19.310 --> 0:0:20.970
Duraid Wadie
So what do we actually mean by the?
0:0:20.980 --> 0:0:23.760
Duraid Wadie
What mechanism is mean like through API through CSV?
0:0:23.770 --> 0:0:24.750
Duraid Wadie
Is that what we're talking about?
0:0:25.500 --> 0:0:26.70
Keith Low
Uh, yes.
0:0:26.420 --> 0:0:26.790
Keith Low
Uh.
0:0:27.150 --> 0:0:27.290
Duraid Wadie
But.
0:0:26.800 --> 0:0:35.910
Keith Low
At the moment, the information that I gathered from all the products is, uh, work right does not support API whereas the rest they they do.
0:0:37.0 --> 0:0:39.500
Keith Low
But CSV all of them they they do.
0:0:44.500 --> 0:0:46.150
Duraid Wadie
OK, so how does work right?
0:0:46.160 --> 0:0:47.600
Duraid Wadie
Get the users and it's all manually.
0:0:48.740 --> 0:0:54.200
Keith Low
Uh, they have all the various different ways, including FTP emails.
0:0:56.510 --> 0:0:57.460
Keith Low
CSV. Excel.
0:0:58.620 --> 0:1:5.740
Keith Low
Uh, well, let me see what that Elliott we.
0:1:14.870 --> 0:1:16.640
Keith Low
Yeah, there's no API.
0:1:17.290 --> 0:1:19.680
Keith Low
They also have a bulk import through FTP.
0:1:23.90 --> 0:1:23.460
Duraid Wadie
Yeah.
0:1:23.470 --> 0:1:26.770
Duraid Wadie
So there is some file, but what is that file look like?
0:1:26.780 --> 0:1:31.740
Duraid Wadie
The actual content is it CSV, do they support Jason?
0:1:31.750 --> 0:1:31.930
Duraid Wadie
What?
0:1:31.940 --> 0:1:36.540
Duraid Wadie
What are actually the format they support when one they do them?
0:1:36.590 --> 0:1:42.130
Duraid Wadie
Or that's really the critical part for for the Dev guys and the platform to understand.
0:1:46.400 --> 0:1:46.600
Duraid Wadie
So.
0:1:45.860 --> 0:1:47.290
Keith Low
Yeah, what I was told here.
0:1:47.300 --> 0:1:48.120
Keith Low
OK, manual entry.
0:1:49.510 --> 0:1:49.710
Duraid Wadie
Yeah.
0:1:48.960 --> 0:1:50.670
Keith Low
Excel, FTP.
0:1:51.680 --> 0:1:57.400
Keith Low
Uh web services, which is a true HTTP and XML, uh.
0:1:59.740 --> 0:2:1.610
Keith Low
BFTP they support uh.
0:2:5.770 --> 0:2:6.250
Keith Low
CSV.
0:2:8.480 --> 0:2:9.680
Keith Low
And I think that's about all.
0:2:11.690 --> 0:2:12.120
Duraid Wadie
Right.
0:2:12.230 --> 0:2:12.460
Duraid Wadie
Yeah.
0:2:12.470 --> 0:2:12.760
Duraid Wadie
Yeah.
0:2:12.770 --> 0:2:15.180
Duraid Wadie
So really they support XML CSV.
0:2:15.190 --> 0:2:18.850
Duraid Wadie
That's what's been mentioned from here, OK.
0:2:21.10 --> 0:2:21.400
Duraid Wadie
Yeah.
0:2:21.410 --> 0:2:25.500
Duraid Wadie
So do we actually have the format of the files?
0:2:25.580 --> 0:2:27.180
Duraid Wadie
I mean, how does the file look like?
0:2:27.190 --> 0:2:27.520
Duraid Wadie
Do they?
0:2:27.590 --> 0:2:28.770
Duraid Wadie
Do they send us some examples?
0:2:31.500 --> 0:2:32.760
Keith Low
I don't have it.
0:2:34.40 --> 0:2:34.990
Keith Low
OK, this is required.
0:2:35.0 --> 0:2:37.970
Keith Low
I put down as a one of the note we we need this file.
0:2:40.310 --> 0:2:41.900
Duraid Wadie
Yeah, we need this file.
0:2:41.910 --> 0:2:42.980
Duraid Wadie
It's not just really.
0:2:43.20 --> 0:2:43.660
Duraid Wadie
I mean, what?
0:2:43.670 --> 0:2:44.560
Duraid Wadie
What's I mean?
0:2:44.570 --> 0:2:56.930
Duraid Wadie
The same thing is that what's already gonna happen in in the platform, right, so let's say we start with the CSV import, then our API somehow they would need to talk to this API the customer now.
0:2:58.20 --> 0:3:11.50
Duraid Wadie
But that's what really happened so that the customer there, their front end really it's it's it's our API and and and the UI no not those products anymore because we do it one way sync now.
0:3:12.350 --> 0:3:16.400
Duraid Wadie
But what API would need to have a proper guide how you would link to it?
0:3:16.410 --> 0:3:21.380
Duraid Wadie
How you give it a file, how they can consume it?
0:3:21.880 --> 0:3:22.480
Duraid Wadie
That's why.
0:3:22.490 --> 0:3:23.920
Duraid Wadie
Why do they have an FTP right?
0:3:23.930 --> 0:3:33.140
Duraid Wadie
They have an FTP server or an FTP location so they can update this very often, but that's really what's happening without a lot of.
0:3:33.630 --> 0:3:40.540
Duraid Wadie
I would say manual effort, so those guys reading it from an FTP location anything, probably any change has happened.
0:3:40.550 --> 0:3:46.610
Duraid Wadie
They would just keep reading it automatically and and they do it update so that that's why they they do it this way.
0:3:47.240 --> 0:3:52.380
Duraid Wadie
Well, they would need to consume now our API to do that.
0:3:52.390 --> 0:4:5.770
Duraid Wadie
However, if but the integrated product, a few of them are actually keep doing that like there is an allocation where those product lead in this file from, we would need to support a similar thing.
0:4:6.210 --> 0:4:7.90
Duraid Wadie
What does that mean?
0:4:7.100 --> 0:4:11.730
Duraid Wadie
It's we have a format and we told the customer this is the format.
0:4:13.150 --> 0:4:14.960
Duraid Wadie
That's what we need to see the data.
0:4:15.800 --> 0:4:16.40
Keith Low
Umm.
0:4:15.20 --> 0:4:19.610
Duraid Wadie
That's very important to see how this data is actually getting published, I would say.
0:4:21.510 --> 0:4:22.490
Keith Low
OK, I I can.
0:4:24.620 --> 0:4:24.850
Keith Low
Umm.
0:4:21.550 --> 0:4:24.960
Duraid Wadie
By the customer because yeah, because what happens?
0:4:24.970 --> 0:4:33.800
Duraid Wadie
You know, most of those customers have the olden days where they go to their Azure and try ID or whatever they call it.
0:4:33.810 --> 0:4:38.890
Duraid Wadie
Now these days that you change the names, they do the export and actually just provide it.
0:4:40.620 --> 0:4:45.460
Duraid Wadie
So that system before they don't, I mean before all the skim existed at that times.
0:4:47.630 --> 0:4:49.990
Keith Low
OK, well I can do is I can contact all four of them.
0:4:50.620 --> 0:4:54.850
Keith Low
Uh to give us the sample CSV.
0:4:57.830 --> 0:4:58.110
Duraid Wadie
Yeah.
0:4:54.860 --> 0:5:5.620
Keith Low
Uh data, I think that's what you mentioned so that we can look at what what is inside and and from then what what's next for us, uh, the.
0:5:5.80 --> 0:5:7.50
Duraid Wadie
So what what's happening next for us, right?
0:5:7.60 --> 0:5:14.310
Duraid Wadie
So we already have a CSV importer, we just need to make sure the API style that's still in the on port.
0:5:15.320 --> 0:5:20.930
Duraid Wadie
Uh, the customer can't consumer to a documentations how to guide.
0:5:20.940 --> 0:5:22.520
Duraid Wadie
That's the critical part.
0:5:23.790 --> 0:5:32.870
Duraid Wadie
Then the next from that will probably need to support allocation somewhere where we drop the CSV file and our system will pick you up and do the on port for that tenant.
0:5:35.570 --> 0:5:37.120
Duraid Wadie
So that's your FDP.
0:5:37.170 --> 0:5:39.750
Duraid Wadie
But we're not using FTP if that makes sense.
0:5:42.580 --> 0:5:43.30
Keith Low
Umm.
0:5:45.0 --> 0:5:52.570
Duraid Wadie
So we have to, let's say I don't know, let's say somewhere where the customer can actually qualify all in for us to pick up.
0:5:52.580 --> 0:5:59.960
Duraid Wadie
I mean, that's not a good architecture to be honest with you, because that's why skim is invented in the first place.
0:6:1.950 --> 0:6:3.800
Duraid Wadie
Skip really invented for that reason.
0:6:3.810 --> 0:6:4.960
Duraid Wadie
What is quality cross domain?
0:6:4.970 --> 0:6:8.560
Duraid Wadie
Really, user synchronization all about this invented for that reason.
0:6:8.870 --> 0:6:11.710
Duraid Wadie
So we will heck up to their Azure ID.
0:6:13.270 --> 0:6:23.140
Duraid Wadie
We will have an enterprise uh application on on Azure and that actually doing the synchronizations, but that's really what what scheme is all about.
0:6:24.160 --> 0:6:27.700
Duraid Wadie
Are we going to really have time to do it in and now I adopt it?
0:6:27.710 --> 0:6:36.680
Duraid Wadie
This I mean this type of stuff I'm talking about to takes actually a month to come up with with the verify the app on on Azure and so on and so on.
0:6:38.600 --> 0:6:42.510
Duraid Wadie
So that's definitely has to be on the on the road map to to get there.
0:6:42.580 --> 0:6:50.340
Duraid Wadie
I would say we would this type of sink in that will take away the customer patching the API or any CSV import.
0:6:50.350 --> 0:6:51.180
Duraid Wadie
All of that goes away.
0:6:54.670 --> 0:7:2.410
Duraid Wadie
And he actually happens right up the customer identity itself for every change has happened, it would all happen automatically to us.
0:7:4.620 --> 0:7:7.910
Keith Low
OK, I think what we are discussing now has nothing to do with uh.
0:7:7.920 --> 0:7:11.700
Keith Low
Whether we go with all zero or cognito, right? Yeah.
0:7:10.650 --> 0:7:12.60
Duraid Wadie
I think that they with the mechanism.
0:7:12.70 --> 0:7:12.580
Duraid Wadie
No, no, no.
0:7:12.590 --> 0:7:13.610
Duraid Wadie
This is like yeah.
0:7:14.260 --> 0:7:16.240
Keith Low
It's just a user attribute important.
0:7:16.980 --> 0:7:17.550
Duraid Wadie
That's right.
0:7:17.560 --> 0:7:33.520
Duraid Wadie
So for example, if they use all zero rocktail, they use Azure ID those identity themselves, they support scaled skim interfaces, so we will have our API helped up to those identities of that makes sense.
0:7:33.520 --> 0:7:33.740
Keith Low
Umm.
0:7:33.620 --> 0:7:34.950
Duraid Wadie
Then the identities?
0:7:34.960 --> 0:7:42.120
Duraid Wadie
Those identities will actually post the changes and we will read them and we will do the changes in our systems.
0:7:43.680 --> 0:7:47.160
Duraid Wadie
So that's your what we call it, that's your CSV import really.
0:7:48.870 --> 0:7:50.640
Keith Low
Umm, OK, I think, uh.
0:7:50.650 --> 0:7:58.160
Keith Low
Previously, we also discussed that, uh, the compulsory attributes would be first name, last name, username and email.
0:7:58.490 --> 0:8:7.830
Keith Low
So I think we agreed on this for, for example, like work Rite has a lot of other attribute which is yeah, which we won't care and we just pass back to them.
0:8:8.30 --> 0:8:13.400
Keith Low
So I think there won't be and also of central have some other attribute which are.
0:8:13.730 --> 0:8:25.230
Keith Low
I got no idea what what are they, but regardless, I will ask them to to list out all the attributes that they have as well as the sample data so that I think we can start working on it.
0:8:25.280 --> 0:8:32.480
Duraid Wadie
Yeah, because, you know, like the really the deaf team needs to look at how they're gonna do that, that that's what they are.
0:8:32.490 --> 0:8:32.650
Duraid Wadie
How?
0:8:32.660 --> 0:8:37.490
Duraid Wadie
How they gonna stream this data from one place to another place saving it locally?
0:8:37.500 --> 0:8:42.300
Duraid Wadie
I mean like saving it but don't do anything with it, so they need to figure out this out to Venice with you.
0:8:43.680 --> 0:8:49.270
Duraid Wadie
They need to lock up the data the the format of the data, what type and that's why it's important to see it really.
0:8:49.660 --> 0:8:50.990
Duraid Wadie
You know the are they using JSON?
0:8:51.0 --> 0:8:51.810
Duraid Wadie
Are they using XML?
0:8:51.820 --> 0:9:3.650
Duraid Wadie
Because XML is different that actually can have what we call your types on the data that changes the game a bit, where the others formats you don't know it was that type of data is.
0:9:5.100 --> 0:9:12.530
Keith Low
Uh, by the way, I think previously we also discussed because of all the four different product may have a different way of importing.
0:9:12.620 --> 0:9:15.250
Keith Low
The only common which I can see right now is is CSV.
0:9:15.320 --> 0:9:17.770
Keith Low
So we for MVP, we start with the CSV.
0:9:18.440 --> 0:9:19.920
Keith Low
So am I right on that?
0:9:21.490 --> 0:9:42.980
Duraid Wadie
I mean, if that's if that wants to be the starting point, yes, I would say, but I think Chris probably would need to verify this is the way it's gonna be for the first time VP, because I don't know really how you know the configuration team, the service delivery team, what they, what they say into the customer, right?
0:9:43.410 --> 0:9:47.240
Duraid Wadie
Because that's what they say into the customers end of the point from all their manuals.
0:9:47.510 --> 0:10:0.110
Duraid Wadie
This is the way we get users then so all of that probably needs to be changed and I don't know where they put all of these, you know, like part of their RFP's when they come to sell it.
0:10:0.380 --> 0:10:2.360
Duraid Wadie
All of that needs to be considered here.
0:10:4.520 --> 0:10:4.980
Keith Low
Hmm.
0:10:5.790 --> 0:10:18.270
Duraid Wadie
So really, if we're gonna say we doing this, it needs to be communicated back to all those product and those products they need to communicate it back probably to the sales parks, they call them what all they the sales documentation goes and all of that.
0:10:23.600 --> 0:10:24.770
Keith Low
OK, OK.
0:10:25.740 --> 0:10:26.240
Keith Low
Highlight this.
0:10:26.250 --> 0:10:30.300
Keith Low
So, Chris, uh, just me and talking, I mean you do.
0:10:30.330 --> 0:10:31.110
Keith Low
You have any question?
0:10:36.510 --> 0:10:37.670
Kar King Siew
So far, don't for me.
0:10:40.990 --> 0:10:42.160
Jasmine Tang
Thanks for going to satisfied.
0:10:43.490 --> 0:10:43.780
Keith Low
OK.
0:10:43.790 --> 0:10:48.660
Keith Low
I think then let me get those information from all the four products.
0:10:48.670 --> 0:10:57.270
Keith Low
In fact, actually I have got a lot of information from them, except that I don't have a sample data, so I will request a in addition to what I've already have. Mm-hmm.
0:10:55.840 --> 0:11:2.100
Duraid Wadie
I mean, yeah, I mean talking is do you actually need the sample data or what you've seen so far is OK?
0:11:6.260 --> 0:11:13.690
Kar King Siew
Umm, I haven't really seen the sample data, so probably yeah I will need to take a take a look first.
0:11:14.760 --> 0:11:23.720
Keith Low
I don't have any sample data as of now, so they they have a I mean like for example Ella told me they they import like like like wow what type of?
0:11:26.580 --> 0:11:39.940
Keith Low
Causes they they sign up, or all sorts of information that the attribute is is very weird and also I think also mentioned to me like yeah, using manual using Excel, using FTP and so on.
0:11:39.950 --> 0:11:43.380
Keith Low
It's a long list of things, but then it's it's just these bits only.
0:11:43.390 --> 0:11:44.30
Keith Low
I don't have anymore.
0:11:44.670 --> 0:11:46.520
Keith Low
Uh, uh.
0:11:46.530 --> 0:11:47.540
Keith Low
And sample data on it.
0:11:47.550 --> 0:11:51.750
Keith Low
I would request from her as well as some other products, and I think you can start looking at it.
0:11:54.150 --> 0:11:54.470
Kar King Siew
Yeah.
0:11:54.510 --> 0:11:54.970
Kar King Siew
Yeah. Thanks.
0:11:57.500 --> 0:12:1.580
Keith Low
Umm OK, I think I think at this point of time, that's all we can do now.
0:12:3.810 --> 0:12:4.170
SueAnn See
Uh.
0:12:4.180 --> 0:12:6.0
SueAnn See
Can I point out something, Keith?
0:12:4.380 --> 0:12:7.80
Keith Low
Yeah. Umm.
0:12:12.0 --> 0:12:12.230
Keith Low
Umm.
0:12:7.260 --> 0:12:15.50
SueAnn See
OK, so based on the previous emails that you have collected, right, actually I think some of them did provide some samples.
0:12:17.900 --> 0:12:20.300
Keith Low
Umm yeah.
0:12:15.60 --> 0:12:31.530
SueAnn See
So for example, this is from OPS central is a sample API request to create user and very clearly inside there there's a list of fields and on top of that they have a custom view list which can mean almost anything, right?
0:12:31.540 --> 0:12:31.740
Keith Low
Yeah.
0:12:31.540 --> 0:12:33.760
SueAnn See
So I think we need to be careful about this.
0:12:34.170 --> 0:12:37.840
SueAnn See
Another one is a Devon way, Devon way.
0:12:38.670 --> 0:12:48.600
SueAnn See
By reading their documentation, what I find out is that it's a module builder so they can build very flexible modules that has a parent child relationship.
0:12:48.850 --> 0:12:56.420
SueAnn See
But what we need to know is that which of those information is really mandatory to be passed in upon a user creation?
0:13:0.660 --> 0:13:1.270
Keith Low
Yeah, I agree.
0:13:2.20 --> 0:13:2.290
SueAnn See
Yeah.
0:13:2.300 --> 0:13:14.50
SueAnn See
So I think these are the details that we need from them, not really just a list of fields, because even if they give us a list of fields, we wouldn't know, like for example, if we don't accept home address, what impact does it cost?
0:13:14.60 --> 0:13:16.320
SueAnn See
Is it really mandatory or not? Yeah.
0:13:17.370 --> 0:13:18.390
Keith Low
But I think the mandate.
0:13:16.980 --> 0:13:19.770
Duraid Wadie
But still do we yeah.
0:13:19.780 --> 0:13:22.790
Duraid Wadie
Do we really care what's mandatory or not?
0:13:21.730 --> 0:13:25.70
Keith Low
Yeah, correct.
0:13:27.350 --> 0:13:27.740
SueAnn See
Yeah.
0:13:22.800 --> 0:13:28.240
Duraid Wadie
We have our own mandatory stuff right that the one we have to have and and home but.
0:13:31.880 --> 0:13:32.500
Duraid Wadie
Ah, I see.
0:13:32.510 --> 0:13:33.540
Duraid Wadie
I see what you mean.
0:13:33.650 --> 0:13:34.80
Duraid Wadie
Yeah, yeah.
0:13:27.750 --> 0:13:37.920
SueAnn See
So if assuming we don't care right, that means maybe we will have somewhat a structure like this, but this home address will be inside this custom field list.
0:13:38.890 --> 0:13:39.580
Duraid Wadie
Yeah, I see.
0:13:39.590 --> 0:13:40.100
Duraid Wadie
What you mean?
0:13:40.470 --> 0:13:40.570
SueAnn See
Yeah.
0:13:40.110 --> 0:13:41.740
Duraid Wadie
Actually, it's not just that, right.
0:13:45.530 --> 0:13:47.720
SueAnn See
Yes, correct. Yeah.
0:13:42.190 --> 0:13:48.610
Duraid Wadie
It's probably they doing verification from their product right as well, which is also another problem.
0:13:48.620 --> 0:13:48.850
Duraid Wadie
OK.
0:13:48.860 --> 0:13:52.430
Duraid Wadie
That's actually another big problem that so, yeah.
0:13:52.440 --> 0:13:53.470
Duraid Wadie
So on she's got up.
0:13:53.520 --> 0:13:55.630
Duraid Wadie
I I mean a very good point here.
0:14:3.370 --> 0:14:3.590
Keith Low
Umm.
0:13:55.720 --> 0:14:6.590
Duraid Wadie
We need to know the mandatory stuff all the product as well, thus mean bit of fiddle logic that's happening really in in home.
0:14:6.880 --> 0:14:9.700
Duraid Wadie
To be honest with you, how do we know what's mandatory or not?
0:14:11.820 --> 0:14:19.130
Keith Low
I think in this case it's quite obvious they have to tell us what is mandatory that is actually mandatory for for their product, not for us.
0:14:19.140 --> 0:14:21.720
Keith Low
I mean, for us we only need 4/4 attribute.
0:14:24.10 --> 0:14:24.350
Keith Low
Yeah.
0:14:23.110 --> 0:14:24.690
Duraid Wadie
Yeah, I mean, I didn't think about that.
0:14:24.700 --> 0:14:25.680
Duraid Wadie
I mean, that's a great point.
0:14:25.690 --> 0:14:27.680
Duraid Wadie
So I mean, that's really a great point.
0:14:27.690 --> 0:14:28.810
Duraid Wadie
What she's mentioned here.
0:14:29.480 --> 0:14:30.640
Keith Low
You know the the yeah.
0:14:32.290 --> 0:14:44.160
SueAnn See
So an another way we can look at it is that in Devonway documents they do have a screenshot of their profile information.
0:14:44.170 --> 0:14:48.450
SueAnn See
So this is another place that we probably can get some information from.
0:14:49.810 --> 0:14:55.310
SueAnn See
Uh, which looks quite like our profile page for IHOME actually.
0:14:56.790 --> 0:15:3.410
SueAnn See
But if you look carefully, there are certain things like there's even an SON point URL here, right?
0:15:3.740 --> 0:15:6.200
SueAnn See
So this is the profile page, the one that.
0:15:9.150 --> 0:15:18.760
SueAnn See
I don't remember exactly where, but somewhere in this document that that is mentioned about this module builder where people can just build any modules from scratch and there's some parent child relationship.
0:15:20.640 --> 0:15:21.620
Duraid Wadie
And in here.
0:15:21.920 --> 0:15:25.910
Duraid Wadie
So I'm actually probably your mentioned here, right?
0:15:26.120 --> 0:15:26.430
SueAnn See
Hmm.
0:15:26.540 --> 0:15:28.290
Duraid Wadie
It's probably the model builder.
0:15:28.300 --> 0:15:31.20
Duraid Wadie
They can decide if this is mandatory or non mandatory.
0:15:32.880 --> 0:15:33.450
SueAnn See
Yeah.
0:15:33.460 --> 0:15:43.0
SueAnn See
One thing I'm not clear about the module builder is whether it's just a it it touches the user profile at all, or it's just the other modules that they're building.
0:15:47.260 --> 0:15:47.740
SueAnn See
Yeah.
0:15:50.370 --> 0:15:50.630
SueAnn See
Hmm.
0:15:44.90 --> 0:15:54.140
Duraid Wadie
Ohh yeah, they can't touch anything their model builders so they can so once they build a model right they can reference the model cross all of the other models.
0:15:54.910 --> 0:15:55.730
SueAnn See
Umm.
0:15:56.770 --> 0:16:4.20
Duraid Wadie
That that's where the capability really they have and they that's how they really is all what we call it really under the hood is the antler and syntax.
0:16:4.290 --> 0:16:5.400
Duraid Wadie
How they doing that?
0:16:6.250 --> 0:16:17.420
Duraid Wadie
But for us it's more a bit problematic really, because I think this one actually neither discussion with the with one of the the I think so on.
0:16:17.970 --> 0:16:19.290
SueAnn See
Yes. Yeah.
0:16:21.100 --> 0:16:22.380
Keith Low
There wouldn't be there what you mean?
0:16:23.400 --> 0:16:25.610
Duraid Wadie
Yeah, that's a bit complicated.
0:16:27.230 --> 0:16:28.890
Keith Low
Umm, I'll be meeting them tonight.
0:16:28.900 --> 0:16:29.500
Keith Low
I can actually.
0:16:30.700 --> 0:16:30.990
Keith Low
Uh.
0:16:31.480 --> 0:16:32.730
Keith Low
Remind them or bring.
0:16:33.120 --> 0:16:33.970
Keith Low
Bring it to them.
0:16:34.40 --> 0:16:36.590
Keith Low
But I think we have a very big problem with that.
0:16:36.600 --> 0:16:39.980
Keith Low
One way in the sense that the time zone is quite quite bad, yeah.
0:16:39.900 --> 0:16:41.230
Duraid Wadie
I know, I know.
0:16:41.900 --> 0:16:42.190
Keith Low
Yeah.
0:16:42.200 --> 0:16:43.230
Keith Low
Yeah, I think you do have them.
0:16:43.240 --> 0:16:46.930
Keith Low
They they, you know, they are mountain time and she's 14 hours to Malaysia time.
0:16:47.0 --> 0:16:47.870
Keith Low
So it's a bit tough.
0:16:49.730 --> 0:16:49.970
Keith Low
OK.
0:16:49.980 --> 0:16:51.910
Keith Low
Anyway, I can bring up to do, uh.
0:16:53.450 --> 0:16:56.660
Duraid Wadie
But Chris acted for him is fine because the same similar time zones.
0:16:57.260 --> 0:16:57.720
Keith Low
Yeah.
0:16:57.730 --> 0:16:59.350
Keith Low
Yeah, two hour difference for him.
0:16:59.400 --> 0:17:0.590
Keith Low
He still OK for him? Yeah.
0:16:59.590 --> 0:17:1.330
Duraid Wadie
Yeah. Yes.
0:17:4.80 --> 0:17:5.570
Keith Low
OK, I'll get this sorted out then.
0:17:5.580 --> 0:17:7.950
Keith Low
Uh, coming to you guys and I think the order numbers here.
0:17:11.260 --> 0:17:12.110
Keith Low
Yeah, I guess that's all.
0:17:12.120 --> 0:17:12.560
Keith Low
Thanks a lot.
0:17:13.480 --> 0:17:14.190
Duraid Wadie
Thank you everyone.
0:17:14.200 --> 0:17:14.600
Duraid Wadie
Thank you.
0:17:14.300 --> 0:17:14.980
Kar King Siew
OK.
0:17:15.220 --> 0:17:15.770
Kar King Siew
Thank you. Bye.
0:17:16.380 --> 0:17:16.730
Duraid Wadie
Thank you.
0:17:16.740 --> 0:17:16.910
Duraid Wadie
Bye bye.
0:17:16.480 --> 0:17:17.70
Keith Low
Think about it.


Based on the transcript attached, list down all the points and the action needed. Re-read the transcript again to make sure nothing is missed before you give out your answer.