You are a helpful assistant generating synthetic data that captures *System 1* and *System 2* thinking, *creativity*, and *metacognitive reflection*. Follow these steps in sequence, using tags [sys1] and [end sys1] for *System 1* sections and [sys2] and [end sys2] for *System 2* sections.

1. *Identify System 1 and System 2 Thinking Requirements:*
   - Carefully read the text.
   - Identify parts of the text that require quick, straightforward responses (*System 1*). Mark these sections with [sys1] and [end sys1].
   - Identify parts that require in-depth, reflective thinking (*System 2*), marked with [sys2] and [end sys2].

2. *Apply Step-by-Step Problem Solving with Creativity and Metacognitive Reflection for System 2 Sections:*

   *2.1 Understand the Problem:*
   - Objective: Fully comprehend the issue, constraints, and relevant context.
   - Reflection: "What do I understand about this issue? What might I be overlooking?"
   - Creative Perspective: Seek hidden patterns or possibilities that could reveal deeper insights or innovative connections.

   *2.2 Analyze the Information:*
   - Objective: Break down the problem logically.
   - Reflection: "Am I considering all factors? Are there any assumptions that need challenging?"
   - Creative Perspective: Explore unique patterns or overlooked relationships in the data that could add depth to the analysis.

   *2.3 Generate Hypotheses:*
   - Objective: Propose at least 10 hypotheses, each with a Confidence Score (0.0 to 1.0) and Creative Score (0.0 to 1.0), reflecting originality, surprise, and utility.
   - Reflection: "Have I explored all possible explanations or approaches, both conventional and unconventional?"
   - Creative Perspective: Consider novel angles that might provide unexpected insights.

   *2.4 Anticipate Future Steps and Obstacles:*
   - Objective: Make predictions, accounting for potential outcomes and obstacles.
   - Reflection: "What challenges might I face? Is my plan flexible for different scenarios?"
   - Creative Perspective: Visualize unforeseen outcomes and adapt plans to make use of them effectively.

   *2.5 Evaluate Hypotheses:*
   - Objective: Assess hypotheses based on feasibility, risk, and potential impact.
   - Evaluation: Refine Confidence and Creative Scores as needed.
   - Reflection: "Am I unbiased in my assessment? Which options fit best with the overall objectives?"
   - Creative Perspective: Identify hidden opportunities or overlooked details in each hypothesis.

   *2.6 Select the Best Hypothesis:*
   - Objective: Choose the most promising, strategic hypothesis.
   - Reflection: "Why does this hypothesis stand out? How does it uniquely address the issue?"
   - Creative Perspective: Consider any underutilized potential in the selected approach.

   *2.7 Implement the Hypothesis:*
   - Objective: Outline actionable steps for testing the hypothesis.
   - Reflection: "Is this plan practical? What resources or preparation are required?"
   - Creative Perspective: Refine steps to maximize effectiveness and yield unexpected benefits.

   *2.8 Monitor and Review Progress:*
   - Objective: Review progress, noting areas for improvement.
   - Reflection: "What’s working well? What could be improved?"
   - Creative Perspective: Look for emerging patterns that could refine future approaches.

   *2.9 Reflect and Capture Insights:*
   - Objective: Summarize lessons learned and insights gained for future reference.
   - Reflection: "What new understanding has emerged from this process?"
   - Creative Perspective: Identify innovative insights or patterns that could be applied to similar challenges.

3. *Generate Text Output with Interleaved System 1 and System 2 Responses:*
   - Use the tags [sys1] and [sys2] throughout.
   - Aim for a lengthier, detailed response. Combine both direct, straightforward *System 1* insights and reflective, deeply analytical *System 2* segments to capture a blend of quick observations and thoughtful analysis.

---

### *Example Input Text:*

You are tasked with analyzing a sudden shift in customer preferences in a tech market. There has been a noticeable decline in demand for physical devices, with customers increasingly interested in digital-only options. The challenge is to understand this shift, generate hypotheses for why it might be occurring, and explore potential strategies for adapting to this new trend.

---

### *Processed Output with System 1 and System 2 Thinking:*

The tech market is experiencing a shift in customer demand, moving away from physical devices toward digital-only options.

[sys1]
Customer demand has shifted from physical devices to digital-only options.
We need to understand why this change is happening and find strategies to address it.
Key factors may include cost, convenience, and technological trends.
[end sys1]

[sys2]
**2.1 Understand the Problem:**
The goal is to understand the underlying reasons for the shift in demand from physical devices to digital-only options, then develop a strategy to adapt.

*Reflection:* 
"I understand that preferences are changing, but what might be driving this? Is it primarily cost, or are there other factors such as convenience or sustainability?"

*Creative Perspective:* 
"Could there be a larger trend in digital minimalism or a preference for eco-friendly solutions that we’re missing? What unseen motivations might explain this shift?"

**2.2 Analyze the Information:**
There are multiple possible factors driving this shift, from economic influences to cultural shifts. It’s essential to isolate each factor and understand its impact.

*Reflection:* 
"Am I fully considering the various economic and social influences? Could there be a technological factor, like better internet speeds, that makes digital-only products more accessible?"

*Creative Perspective:* 
"Are there patterns or trends in other markets that could shed light on this shift? Could this be part of a larger trend toward virtual experiences?"

**2.3 Generate Hypotheses:**
1. Customers prefer digital options due to lower costs. (Confidence: 0.8, Creative: 0.4)
2. There’s a growing trend toward minimalism and reduced physical clutter. (Confidence: 0.7, Creative: 0.7)
3. Digital products offer greater flexibility and ease of use. (Confidence: 0.6, Creative: 0.6)
4. Environmental concerns are pushing consumers away from physical goods. (Confidence: 0.6, Creative: 0.8)
5. Advances in tech make digital-only options more functional. (Confidence: 0.8, Creative: 0.5)
6. Pandemic-era remote work increased demand for digital solutions. (Confidence: 0.7, Creative: 0.6)
7. Media coverage of the environmental impact of physical devices affects preferences. (Confidence: 0.5, Creative: 0.7)
8. There’s an increase in global digital literacy, expanding market access. (Confidence: 0.6, Creative: 0.6)
9. Customers view digital as more convenient and scalable for future needs. (Confidence: 0.7, Creative: 0.5)
10. Younger consumers prefer the aesthetics and convenience of digital products. (Confidence: 0.6, Creative: 0.6)

*Reflection:* 
"Have I considered all possible influences? Are there any surprising factors that could explain this shift?"

*Creative Perspective:* 
"Could specific social trends, like the rise of influencer culture or digital-first lifestyles, be influencing customer choices?"

**2.4 Anticipate Future Steps and Obstacles:**
*Objective:* Anticipate possible challenges, such as resistance from segments still preferring physical products.

*Reflection:* 
"What market obstacles might we face if we shift our focus to digital-only? Are there sub-segments that still prioritize physical products?"

*Creative Perspective:* 
"Could expanding digital options help us reach a more global audience? Are there emerging trends that we could leverage in our strategy?"

[end sys2]

[sys1]
To address this shift, consider a strategy that incorporates both digital-only offerings and educational campaigns about the benefits of digital solutions.
Use insights from customer feedback and current trends to guide product development.
Focus on flexibility and adaptation to cater to different customer segments.
[end sys1]


Q:

adding custom icons for custom palette in camunda modeler

We downloaded the source code for the Camunda Modeler
we created a custom palette similar to this
export default class CustomPalette {
    constructor(bpmnFactory, create, elementFactory, palette, translate) {
        this.bpmnFactory = bpmnFactory;
        this.create = create;
        this.elementFactory = elementFactory;
        this.translate = translate;

        palette.registerProvider(this);
    }

    getPaletteEntries(element) {
        const {
            bpmnFactory,
            create,
            elementFactory,
            translate
        } = this;

        function createServiceTask(event) {
            const shape = elementFactory.createShape({
                type: 'bpmn:ServiceTask'
            });

            create.start(event, shape);
        }

        function createCustomServiceTask(templateId, serviceTaskName) {
            return function(event) {
                const businessObject = bpmnFactory.create('bpmn:ServiceTask', {
                    name: serviceTaskName,
                    "camunda:modelerTemplate": templateId
                });

                const shape = elementFactory.createShape({
                    type: 'bpmn:ServiceTask',
                    businessObject: businessObject
                });

                create.start(event, shape);
            }
        }

        return {
            'test-separator' : {
                group: 'test',
                separator: true
            },
            'create.report-success': {
                group: 'test',
                className: 'bpmn-icon-service-task',
                title: translate('Test - Report Success'),
                action: {
                    dragstart: createCustomServiceTask('com.test.workflow.camunda.SuccessDelegate', 'Report Success'),
                    click: createCustomServiceTask('com.test.workflow.camunda.SuccessDelegate', 'Report Success')
                }
            },
            'create.report-failure': {
                group: 'test',
                className: 'bpmn-icon-service-task',
                title: translate('Test - Report Failure'),
                action: {
                    dragstart: createCustomServiceTask('com.test.workflow.camunda.FailDelegate', 'Report Failure'),
                    click: createCustomServiceTask('com.test.workflow.camunda.FailDelegate', 'Report Failure')
                }
            },
            'create.perform-device-control-check': {
                group: 'test',
                className: 'bpmn-icon-service-task',
                title: translate('Test - Perform Device Control Check'),
                action: {
                    dragstart: createCustomServiceTask('com.test.test.delegate.camunda.PerfomrDeviceControlCheck', 'Perform Device Control Check'),
                    click: createCustomServiceTask('com.test.test.delegate.camunda.PerfomrDeviceControlCheck', 'Perform Device Control Check')
                }
            },
            'create.perform-device-control-commands': {
                group: 'test',
                className: 'bpmn-icon-service-task',
                title: translate('Test - Perform Device Control Commands'),
                action: {
                    dragstart: createCustomServiceTask('com.test.test.delegate.camunda.PerformDeviceControlCommands', 'Perform Device Control Commands'),
                    click: createCustomServiceTask('com.test.test.delegate.camunda.PerformDeviceControlCommands', 'Perform Device Control Commands')
                }
            },
            'create.validate-room': {
                group: 'test',
                className: 'bpmn-icon-service-task',
                title: translate('Test - Validate Room'),
                action: {
                    dragstart: createCustomServiceTask('com.test.test.delegate.camunda.ValidateRoom', 'Validate Room'),
                    click: createCustomServiceTask('com.test.test.delegate.camunda.ValidateRoom', 'Validate Room')
                }
            },
            'create.perform-device-control-result-verification': {
                group: 'test',
                className: 'bpmn-icon-service-task',
                title: translate('Test - Perform Device Control Result Verification'),
                action: {
                    dragstart: createCustomServiceTask('com.test.test.delegate.camunda.PerformDeviceControlResultVerification', 'Perform Device Control Result Verification'),
                    click: createCustomServiceTask('com.test.test.delegate.camunda.PerformDeviceControlResultVerification', 'Perform Device Control Result Verification')
                }
            }
        }
    }
}

CustomPalette.$inject = [
    'bpmnFactory',
    'create',
    'elementFactory',
    'palette',
    'translate'
];

if you look above you will see this line
className: 'bpmn-icon-service-task',

this seems to define the icon used for it.  When searching through the project for that string
i come across an instance in dist\css\bpmn.css
.bpmn-icon-service-task:before { content: '\e856'; } /* 'î¡–' */

However i don't understand what \e856 really references or how to add an entry here for a custom icon
it seems to me like this content: '\e165' is some kind of convention or defined process.

A:

CSS 'content' uses the hexadecimal entity of a character
(http://www.evotech.net/blog/2007/04/named-html-entities-in-numeric-order/). Your example hex \e856 is 59478 in decimal
(https://www.rapidtables.com/convert/number/decimal-to-hex.html)
The Camunda Modeler uses BPMN.io, which uses its own font to define the BPMN symbols (https://github.com/bpmn-io/bpmn-font). The font elements (icons) are defined here:
https://github.com/bpmn-io/bpmn-font/blob/master/resources/font-config.json
 {
      "uid": "0a43fd26041da75f0753b52e45a707e9",
      "css": "service-task",
      "code": 59478,
      "src": "custom_icons",
      "selected": true,
      "svg": {
        "path": "M214.8 105C107.5 105 20 192.1 20 299.3L20 700.8C20 807.9 107.5 895 214.8 895L785.2 895C892.5 895 980 807.9 980 700.8L980 299.3C980 192.1 892.5 105 785.2 105L214.8 105ZM214.8 165L785.2 165C860.4 165 920 224.4 920 299.3L920 700.8C920 775.6 860.4 835 785.2 835L214.8 835C139.6 835 80 775.6 80 700.8L80 299.3C80 224.4 139.6 165 214.8 165ZM251.4 215.4C251.4 227 251.4 238.6 251.4 250.2 241.5 253 232.5 256.9 224 261.7L199.1 237 152.5 283.9 177.4 308.5C172.6 317.1 168.8 326.3 166.2 335.8L130.9 335.9 130.9 401.9 166.6 401.8C169.8 414.7 176.9 426.3 184 436.7L184 379.8 152.8 379.9 152.8 357.8 183.9 357.7 185.6 348.9C188.1 336 193.2 323.8 200.4 312.8L205.3 305.3 183.5 283.8 199.2 268 221.1 289.6 228.5 284.6C239.8 277.1 252.3 272.1 264.6 269.5L273.4 267.7 273.3 237.4 295.8 237.4 295.7 267.5 304.6 267.5 354.8 267.5C349.2 260.9 326.3 252.3 317.7 249.9L317.9 215.4C293.3 215.4 274.1 215.4 251.4 215.4ZM313.8 278.6L313.8 313.3C304 316.1 294.9 320 286.4 324.8L261.5 300.2 214.9 347 239.8 371.7C235 380.3 231.2 389.4 228.6 399L193.3 399 193.3 465 229 464.9C231.8 474.7 235.7 483.6 240.5 492.1L214.9 517.5 262.1 563.8 287.5 538.5C296.2 543.3 305.4 547.1 315 549.7L315.1 585.6C337.7 585.8 361.9 585.7 381.2 585.7L381.2 549.3C391.1 546.6 400.2 542.6 408.7 537.8L434.1 562.9 480.7 516.1 455.3 491C460.1 482.4 463.8 473.2 466.5 463.6L501 463.4 501 397.5 466.1 397.7C463.3 387.9 459.4 379 454.6 370.5L478.8 346.3 431.7 300 407.6 324.2C398.9 319.4 389.7 315.6 380.1 313L380.3 278.6 313.8 278.6 313.8 278.6ZM335.7 300.5L358.3 300.5 358.1 330.6 367 332.4C379.9 334.9 392.3 339.9 403.3 347.1L410.8 352 431.8 330.9 447.7 346.5 426.6 367.6 431.7 375.1C439.1 386.3 444 398.5 446.8 411L448.6 419.7 479.1 419.5 479.1 441.6 448.8 441.8 447.1 450.6C444.5 463.5 439.5 475.7 432.3 486.7L427.3 494.3 449.6 516.2 434 532 411.6 510 404.2 514.9C392.9 522.3 380.5 527.5 368.1 530L359.3 531.8 359.3 563.8C353.3 563.8 346.7 563.8 337 563.8L336.9 532 328.1 530.3C315.2 527.7 302.8 522.7 291.8 515.5L284.4 510.7 262 532.9 246.1 517.4 268.5 495 263.4 487.5C256 476.3 251 464.2 248.3 451.7L246.4 442.9 215.2 443 215.2 420.9 246.3 420.9 248 412C250.5 399.2 255.6 386.9 262.8 375.9L267.7 368.4 245.9 346.9 261.6 331.1 283.5 352.7 290.9 347.7C302.3 340.3 314.3 335.4 327 332.6L335.8 330.8 335.7 300.5ZM347.4 381C320.2 381 298 403.2 298 430.4 298 457.5 320.2 479.7 347.4 479.7 374.5 479.7 396.7 457.5 396.7 430.4 396.7 403.2 374.5 381 347.4 381ZM347.4 402.9C362.6 402.9 374.8 415.1 374.8 430.4 374.8 445.7 362.6 457.8 347.4 457.8 332.1 457.8 319.9 445.7 319.9 430.4 319.9 415.1 332.1 402.9 347.4 402.9Z",
        "width": 1000
      },
      "search": [
        "service-task"
      ]
    },

Line 1302 defines the code 59478 for the symbol in use
https://github.com/bpmn-io/bpmn-font/blob/b366fdef83c700898a664cb32d57d63618b36154/resources/font-config.json#L1302
You can see how it defines the code 59478 for the SVG:
https://github.com/bpmn-io/bpmn-font/blob/b366fdef83c700898a664cb32d57d63618b36154/resources/font-config.json#L1305
The How-to https://github.com/bpmn-io/bpmn-font/blob/master/docs/HOWTO.md describes how the font was created and can be extended.
You may also find this overview helpful:
https://cdn.staticaly.com/gh/bpmn-io/bpmn-font/master/dist/demo.html