i thought a free trial date was aug th, not the th so i was charged last night! however they do not have a phone number and the cs rep was so nasty and said i could not be refunded on a software i am not even using and i was just charged! i could not believe how nasty the rep was! i wanted to smack her!
i am sorry for how she treated you. even if she could not refund the money, she could have been more polite. maybe you could talk to someone else and try to download it again so that you at least have the software.
it was the first day at midnight for a month of software though and i had not even touched it most of the free trial and i deleted my acct so i cannot use it anyway. they do not have a phone number and the cs rep was so nasty and said i could not be refunded on a software i am not even using and i was just charged! i could not believe how nasty the rep was! i wanted to smack her!