i ordered a vacuum from a company online on a warehouse deal..and even though it was inspected..the power button did not work unless you held it in! dealing with the cs took awhile and was a pain!
well i am waiting until tomorrow now for a vacuum because i do not want to talk to anymore cs but it is also annoying that i have to wait for my refund yes! i needed a vacuum days ago and this was not a new one..so it was supposed to be inspected. i avoid cs like the plague and yep they do outsource to other countries where the people can be very rude
yeah, especially since customer service is usually where companies skimp and do not try to hire or train employees very well. well, i hope it has a good resolution in the end and something works out in your favor. i am a clean freak, so i would hate to not be able to clean properly when i wanted or needed to.