my boss said that i was rude to a customer earlier this year and that is why i am not getting a raise.
hopefully this type of situation does not happen again. that really is disappointing how the system does not protect the employees about that type of situation.
i tried but he is a real turd. he does not listen to anything his employees say. the problem is that it is out of his hands because the customer complained to corporate. it was a total lie, but they do not care.