i had a package delivered to the property management office recently. it was quite a large package and i could not carry it. without saying a word, one of the maintenance men took it to my apartment for me. is that service or is that service?!
the service they provide is so considerate and thoughtful. i would probably move out of the complex if it was not for the staff!
that was really nice! what a wonderful surprise! this act of kindness helps to restore my faith in humanity.