The major highlight of Hay-Webster's second term was her March 2004 trip to the Central African Republic on behalf of Jamaican Prime Minister P. J. Patterson and the Caribbean Community, to meet with Jean-Bertrand Aristide after he was ousted in the 2004 Haitian coup d'état and to discuss his desire to return to Haiti. She was part of a larger delegation which also included African American dignitaries, namely TransAfrica Forum founder Randall Robinson and U.S. congresswoman Maxine Waters. She described the visit as tense: at the time, the CAR was marking one year since the coup by François Bozizé, and the CAR government put out a heavy military presence in anticipation of trouble. She then escorted Aristide to Jamaica, in what she later described as a "humanitarian action" and not a political one. Aristide would remain in Jamaica until the end of May, when he left for South Africa.