In late May 2004, the band traveled to the Democratic Republic of Congo with War Child Canada, a branch of the British charity organization War Child, to document the country's civil war. Days after arriving, fighting broke out in Bukavu near the hotel where the band was staying. The band waited for the fighting to die down, but it did not. A UN peacekeeper, Charles "Chuck" Pelletier, called for armoured carriers to take the hotel's occupants out of the hot zone. After nearly twenty hours, the carriers arrived, and the band and forty other civilians were taken to safety.