Rockets head coach Rudy Tomjanovich stepped down in 2003, and the team selected ex-New York Knicks coach Jeff Van Gundy as his successor. Van Gundy's coaching style did not fit Francis's style of play. Even though Francis made the All-Star game for a third straight year his stats declined in 2003–04, dropping from 21.0 PPG, 6.2 RPG, and 6.2 APG to 16.6 PPG, 5.5 RPG, and 6.2 APG. The Rockets, however, made the playoffs for the first time since 1999, which would be Francis's only postseason experience. Despite his averaging 19.2 ppg, 8.4 rpg, and 7.6 apg, the Rockets lost to the heavily favored Los Angeles Lakers in five games.