The Century 21 flagship location is at 22 Cortlandt Street in Lower Manhattan, New York City, New York, United States of America, a site of the former East River Savings Bank (eventually merged into Marine Midland Bank and today into KeyBank). It occupies the base of a 34-story office tower, and it has recently added a Financier Patisserie coffee shop to its third floor. The store became an emotional flashpoint during and after the September 11 attacks. The store was evacuated after the first plane hit the World Trade Center, and the interior was significantly damaged from the collapse of the Twin Towers. Initially, it was not certain that the store would be rebuilt, but the owners opted to remain at the same site and the store was renovated and reopened on February 28, 2002, five months after the attacks. Thousands of people waited hours on the morning of the reopening so they could have a sales receipt from that day.