Though having not promoted "Never Too Far" during the time of its release, Carey embarked on a short promotional campaign for "Never Too Far/Hero" medley, as well as charity benefits for the September 11 attacks victims. At the 2001 Radio Music Awards, Carey made her second public appearance following her breakdown, the first being a performance of "Hero" at the "" telethon on September 21, 2001. Entering the stage in a long black evening gown, Carey performed the medley live, followed by a standing ovation from the audience. On October 21, 2001, a benefit titled was held at Robert F. Kennedy Memorial Stadium in Washington, D.C., accompanied by the charity single "What More Can I Give", in which Carey participated. Carey donned a black open-back dress with a plunging neckline, and performed "Never Too Far/Hero", followed by a live rendition of "What More Can I Give".