The film is about a girl, Fiza (Karisma Kapoor), whose brother, Amaan (Hrithik Roshan), disappears during the 1993 Bombay riots. Fiza and her mother Nishatbi (Jaya Bachchan) desperately hold on to the hope that one day he will return. However, in 1999, six years after his disappearance, Fiza, fed up of living with uncertainty, resolves to search of her brother. Driven by her mother's fervent hope and her own determination, Fiza decides to use whatever means she can—the law, media, and even politicians—to find her brother, which brings her into contact with various characters and situations.