Edward, who claims to have served in the armed forces and had been in "a war" (presumably Oman or the Falklands), has a distrust of outsiders and is likely to emerge from the back of the shop saying "Hello, hello? What's going on? What's all this shouting? We'll have no trouble here!" (regardless of whether or not any shouting is actually going on) and challenge people with the question, "Are you local?", dismissing those who reply "no" with, "This is a local shop, for local people; there's nothing for you here" — one of the show's best-known catch phrases.