Thousands of citizens, including Aida's husband, Nihad, and two sons Hamdija and Sejo, flee to the nearby UN camp looking for shelter. As a translator, Aida is allowed into the crowded and poorly run camp along with some of the refugees, but thousands are refused entry to the camp. Aida eventually gets Nihad inside the compound when she persuades Karremans that he is educated and will help with negotiations with Mladić. Meanwhile, an increasingly overwhelmed Karremans tries to get in contact with UN leaders to order an airstrike, only to learn that they are all on vacation, and Mladić steamrolls into Srebrenica unchallenged and proceeds to commit genocide against the civilians. Aida grows increasingly desperate to secure protection and a hiding place for her sons as she is forced to translate the increasingly obvious lies of the Serbian forces and false promises of the UN to refugees who include her friends and neighbors.