On July 7, 2009, Klapow took part in the Michael Jackson memorial service at the Staples Center in Los Angeles where days prior to Michael Jackson's death, Klapow, Michael and the whole "This Is It" crew rehearsed in preparations for the London concerts at the O2 Arena. Klapow took part in the performance of "Will You Be There" performed by Jennifer Hudson, where he, and the original eleven "This Is It" dancers were back-up dancers for the performance. It is said that this performance was how Michael Jackson was set to perform the song at his London concerts. Ortega was the director of the memorial service.