The song was well received by music critics. It peaked at number three and twenty-one on "Billboard" Adult R&amp;B Songs and Hot R&amp;B Songs component charts, respectively. "My Man" was promoted on an episode of the reality television series "Braxton Family Values" and through live performances. Braxton's performance at the BET Awards 2017 was praised as one of the event's highlights, although some critics believed she was lip syncing. An accompanying video, released on June 25, 2017, features Braxton confronting her lover and his mistress in a hotel room.