In the interview, Meghan stated that when suffering from mental health issues she tried to seek help from the palace HR department, but she was refused as she was not a "paid employee of the institution". According to journalist Jonny Dymond "There's no HR department for working royals because it's a family affair", and HR managers are responsible for helping lower level royal staff and the household. Notwithstanding, seeking private therapy has precedent in the royal family and royal biographers questioned Meghan's claim of being turned away. In her own 1995 interview, Harry's mother, Diana, stated that she "received a great deal of treatment" after suffering from postpartum depression. In 2017, Harry himself acknowledged that he sought counselling years after his mother's death.