At a time when progress appeared possible in the region, the Israeli military launched an airstrike on a suspected Hezbollah hideout in Qana, Lebanon, that killed 20–60 civilians. The airstrike seemed to sour support for Israel's endeavor and Lebanon cancelled a visit by Rice as a result. While the tragedy was a setback in the negotiation process, it seemed to be a turning point for Israel, who, afterward, began taking a path toward a cease-fire. Before Rice left the region on July 27, she was able to negotiate a 48-hour halt on Israeli air-raids.