Thousands of tickets were voided by organizers when weather conditions made standing-room-only areas unsafe. Visitors were also upset that, as in past Olympics, medal ceremonies required separate admission and blocks of VIP tickets reserved for sponsors and dignitaries were unused at events. Other glitches and complaints have included confusion by officials at the start of the February 16 men's and women's biathlon pursuit races, and restricted access to the Olympic flame cauldron on the Vancouver waterfront.