Reich held the post of Assistant Secretary of State for Western Hemisphere Affairs at the time of the Venezuelan coup d'état on April 11, 2002, that briefly overthrew President Hugo Chávez. During the coup, Reich spoke to coup leader Pedro Carmona Estanga, who replaced Chávez as president, and urged him not to shut down the National Assembly. Reich also spoke to ambassadors of other Latin American countries hours after the coup, telling that Chávez had resigned, and asked them to support the new government. Carmona nonetheless dissolved both the Assembly and the Supreme Court, leading to a popular uprising that toppled the coup government and returned Chávez to the presidency. After Chávez was returned to power, the US supported a resolution issued by the Organization of American States condemning the coup: however, a perception remained among Latin American countries that the US had played a role in it, and led to concerns over Reich's appointment.