Before the Kosovo war of 1999, Surroi has worked in several international NGOs, while after the war she led a local foundation. She worked for a short period of time as Permanent Secretary of the Prime Minister of Kosovo, but after the re-entrance of her brother Veton Surroi into politics in 2003, Flaka Surroi took the helm and sole ownership, of the family enterprise Koha Group, that consists of a national TV broadcaster called "Kohavision", the biggest daily newspaper in Kosovo "Koha Ditore" ("Daily Time"), Printing press, an Internet Service Provider Koha Net and a winery business. She has recently (2013) heavily supported protests against the Government of Kosovo as being "thieves" and has promoted herself as an advocate of gender equality.