The story of Aregai is intercut with the perils of a Syrian family fleeing Damascus in search of safety in Europe. Wael, the head of the family, with his wife Doha, their four young children and three nephews, trek the 2,500-mile Balkan route through border crossings, checkpoints, and refugee detention centers. The family travels the distance learning about the routes thanks to smartphones with GPS and word of mouth tips.