The video premiered on March 7, 2017. "Issues" received a Song of the Year nomination at the 60th Annual Grammy Awards. Michaels promoted the song in a number of appearances, including live performances at "The Tonight Show Starring Jimmy Fallon", the 2017 Radio Disney Music Awards, Wango Tango, the 2017 "Billboard" Music Awards, the 2017 iHeartRadio Much Music Video Awards, the 2017 MTV Video Music Awards and "The Today Show".