Cabello performed the song live for the first time at the 2017 "Billboard" Music Awards on May 21. The singer started her performance by singing "I Have Questions" before transitioning into "Crying in the Club". Wearing sparkly gold attire, Cabello danced amid male backup dancers and drummers as fires burned behind them. The singer also performed the song on "Britain's Got Talent" on May 31, and at the 2017 iHeartRadio Much Music Video Awards on June 18. Cabello delivered a "stripped-back" acoustic rendition on "The Tonight Show Starring Jimmy Fallon" on June 22. "Idolator"'s Mike Wass considered it "her best live performance yet."