On March 23, 2020, Kenosha Area Transit suspended streetcar service due to the COVID-19 pandemic. Additionally, fare collection was suspended in order for riders to enter and exit buses through the rear door. In the beginning of the pandemic, buses were fogged nightly with a disinfectant and thoroughly wiped down and sanitized in high-contact areas. While streetcar service was suspended in 2020, bus operations were not and operated normally until August 2020 when riots occurred as a result of an officer-involved shooting of Jacob Blake.