Income Tax Appellate Tribunal Hyderabad Siva Ramakrishna Karuturu, Hyd, ... vs Dcit, Circle6(1), Hyderabad, ... on 12 July, 2017 1gi NATIONAL INFORMATICS CENTRE SERVICES INCORPORATED (A Government of India Enterprise under NIC) MINISTRY OF ELECTRONICS AND INFORMATION TECHNOLOGY REQUEST FOR PROPOSAL From vendors for empanelment with NICSI for Open Source Software Support Services TENDER NO. NICSI/OPEN SOURCE SOLUTION/2017/05 15, First Floor, NBCC Tower Bhikaji Cama Place, New Delhi 110066. TeL: 011 26105054, Fax: 01126105212 Page 1 of 59 Table of Contents 1 ABOUT NICSI .......................................................................................................................................6 2 ABOUT THIS TENDER ........................................................................................................................6 2.1 SCOPE OF WORK .................................................................................................................... 8 2.2 IMPORTANT DATES .............................................................................................................. 12 2.3 EARNEST MONEY DEPOSIT ................................................................................................ 13 3 PREBID QUERIES ............................................................................................................................ 14 4 BID SUBMISSION .............................................................................................................................. 14 5 BID OPENING .................................................................................................................................... 18 6 BID EVALUATION ............................................................................................................................. 18 6.1 PREQUALIFICATION EVALUATION ................................................................................. 18 6.2 TECHNICAL BID EVALUATION .......................................................................................... 19 6.3 FINANCIAL BID EVALUATION ............................................................................................ 19 7 EMPANELMENT OF SUCCESSFUL BIDDER ................................................................................ 20 7.1 EMPANELMENT CONDITIONS .......................................................................................... 20 7.2 SECURITY DEPOSIT .............................................................................................................. 21 7.3 PERFORMANCE BANK GUARANTEE .................................................................................22 8 PLACING OF ORDERS.......................................................................................................................22 9 PAYMENT ...........................................................................................................................................23 10 REFUND OF EMD & SECURITY DEPOSIT .....................................................................................23 11 GENERAL TERMS & CONDITIONS ................................................................................................ 24 11.1 CONDITIONS ......................................................................................................................... 24 11.2 MICRO, SMALL & MEDIUM ENTERPRISES DEVELOPMENT ACT ................................25 11.3 PRICE VARIATION CLAUSE .................................................................................................25 11.4 LIMITATION OF LIABILITY ................................................................................................ 26 11.5 INDEMNITY........................................................................................................................... 26 11.6 TERMINATION FOR INSOLVENCY .................................................................................... 27 11.7 FORCE MAJEURE .................................................................................................................. 27 11.8 TERMINATION FOR DEFAULT ........................................................................................... 27 11.9 ARBITRATION ....................................................................................................................... 28 11.10 CONCILIATION ........................