Pritpal Singh son of Sh.Joginder Singh, (Himmat Pure Wale), resident of Gill Nagar, Link Road, Mullanpur, Ludhiana. .......Respondent/Complainant First Appeal under Section 41 of the Consumer Protection Act, 2019 against the Order dated 21.12.2022 passed by the District Consumer Disputes Redressal Commission, Ludhiana in CC No.38 of 2019. Quorum: Hon'ble Mrs. Justice Daya Chaudhary, President Ms. Simarjot Kaur, Member 1) Whether Reporters of the Newspapers may be allowed to see the Judgment? Yes/No 2) To be referred to the Reporters or not? Yes/No 3) Whether judgment should be reported in the Digest? Yes/No F.A.No.68 of 2023 2 Present : For the appellants : Ms. Anisha Sharma, Advocate For the respondent : Sh. Amit Sharma, Advocate SIMARJOT KAUR, MEMBER The instant appeal has been filed by the appellants/opposite parties i.e. VMV Enterprises & Ors. against the impugned order dated 21.12.2022 passed by the District Consumer Disputes Redressal Commission, Ludhiana (in short "the District Commission"), whereby the complaint filed by complainant under Section 12 of the Consumer Protection Act, 1986 against opposite parties (in short 'OPs') was allowed. 2. It would be apposite to mention that hereinafter the parties will be referred, as have been arrayed before the District Commission. 3. Brief facts for disposal of the appeal are that Pritpal Singh complainant had passed 10+2 in the year 201213, during further studies he came across an advertisement issued by OP No.1 that they were admitting students in different courses like B.Sc. Animation and Multimedia, short diploma courses etc. on behalf of Karnataka State Open University. He contacted the office of OP No.1 who told him that they had internal arrangement with OXL School of Multimedia and with Orane International Unicorn Business, Chandigarh who were having further tie up with Mindtrek Edutech Pvt. Ltd. He believed the OPs and supplied all required documents i.e. Certificate of 10+2 along with detail mark sheet to the representative of OP No.1 namely Vishal Bhutani for granting admission in B.Sc Animation and Multimedia course for the year F.A.No.68 of 2023 3 2013. As per the demand of OP No.1, he was to pay an amount of Rs.2,29,500/ as total fee for obtaining degree in B.Sc Animation and Multimedia course. The complainant had paid an amount of Rs.1,88,500/ to OP No.1 as fee. The complainant had appeared in exams of said course in the academic year 201314 and got his detailed Marks Sheet for the first year. Thereafter, the complainant had appeared in the Second Year Exams but OP No.1 did not supply the certificate/detail Marks Sheet. Thereafter, the OPs did not conduct any examination of third year. As per the advice of OP No.1, the complainant contacted the partners of OP No.2, OP No.3 and Ramesh Kumar, the Controller of Exams of Orane International Unicorn Business who issued a letter dated 26.04.2016 stating therein that he had nothing to do with the students and the partners namely Dinesh Sood and Kuljinder Singh Sidhu i.e. OPs No.2&3. It was also mentioned that only they could have solved his issue themselves. Later on the complainant checked the status/result on the website of Karnataka State Open Un