Competition Commission of India ` vs Unknown on 12 February, 2026 ` Public Version COMPETITION COMMISSION OF INDIA Case No. 05 of 2019 In Re: Matrix Info Systems Pvt. Ltd. Informant 207 Bajaj House, 97 Nehru Place, New Delhi 110019 And Intel Corporation 2200 Mission College Blvd., Santa Clara, CA 95054 1549 United States Also at: 23 56P, Deverabeesanahalli Varthur Hobli, Outer Ring Road, Bangalore560103 Opposite Party Karnataka, India CORAM Ms. Ravneet Kaur Chairperson Mr. Anil Agrawal Member Ms. Sweta Kakkad Member Mr. Deepak Anurag Member Case No. 05 of 2019 Page 1 of 47 ` Public Version Appearances during the hearing held on 18.09.2025 and 24.09.2025: For the Informant Ms. Khyati Dhupar, Advocate Mr. Yashwardhan Singh, Advocate Mr. Swarendu Chatterejee, Advocate (present on 27.08.2025) Mr. Sunil Jain (Director of the Informant) (present on 24.09.2025) Ms. Priyanka Jain (authorised representative of the Informant) Ms. Prachi Jain (Director, Marketing and Operations, Informant) For Opposite Party Mr. Samar Bansal, Advocate Mr. Karan Chandhiok, Advocate Ms Tarushi Guliani, Advocate Ms. Aileen Aditi Sundardas, Advocate Ms. Evangelina Almirantearena, (authorised representative of OP) For Intel Technology Mr. Karan Chandhiok, Advocate India Private Limited Mr. Avinash Amarnath, Advocate (ITIPL) Mr. Nicky Collins, Advocate Order under Section 27 of the Competition Act, 2002 1. This order shall dispose of the case that has arisen from the Information filed by M/s Matrix Info Systems Pvt. Ltd. (hereinafter, the 'Informant'/ 'Matrix'), under Section 19(1) (a) of the Competition Act, 2002 (hereinafter, the 'Act') against Intel Corporation (hereinafter, the 'OP/ Intel') inter alia alleging contravention of the provisions of Sections 3 and 4 of the Act. Facts in brief 2. The Informant stated itself to be a Delhi based Information Technology ('IT') trading company, incorporated in 2015 as a private company under the provisions of the Companies Act, 2013, engaged in the business of importing, wholesaling, distributing and supplying a wide range of IT products including CPUs, storage Case No. 05 of 2019 Page 2 of 47 ` Public Version solutions, security cameras, RAMs, laptops and other computer consumables as well as accessories including printing supplies, and hard disks etc. 3. OP is a leading multinational corporation and technology company incorporated in California, USA in 1968 and reincorporated in Delaware, USA in 1989, engaged in the activities of designing and manufacturing of a wide range of IT components, peripherals, computer systems, etc. as well as manufacturing and distribution of electronic devices relating to communications and computing such as micro processors, chipsets, motherboard, integrated circuit, etc. 4. The Informant stated itself to be a parallel importer of Intel microprocessors in India, which is legally permissible. As per the Informant, parallel imports are beneficial for the consumers as import of goods from a country with lower prices force sellers in the country of destination to reduce prices. The Informant stated that it imports Intel Microprocessors from OP's authorised distributors in other countries and sells the same to consumers in India at competitive prices. 5. As per the Informant, prior to 2016, Intel used to provide manufacturer's warranty within India on its Boxed MicroProcessors ('BMPs') that