Age,Avg Monthly GB Download,Avg Monthly Long Distance Charges,Churn Category,Churn Reason,Churn Score,City,CLTV,Contract,Country,Customer ID,Customer Status,Dependents,Device Protection Plan,Gender,Internet Service,Internet Type,Lat Long,Latitude,Longitude,Married,Monthly Charge,Multiple Lines,Number of Dependents,Number of Referrals,Offer,Online Backup,Online Security,Paperless Billing,Partner,Payment Method,Phone Service,Population,Premium Tech Support,Quarter,Referred a Friend,Satisfaction Score,Senior Citizen,State,Streaming Movies,Streaming Music,Streaming TV,Tenure in Months,Total Charges,Total Extra Data Charges,Total Long Distance Charges,Total Refunds,Total Revenue,Under 30,Unlimited Data,Zip Code,Churn
43,4,29.19,,,58,Indio,5614,Month-to-Month,United States,5312-UXESG,Stayed,0,1,Female,1,Fiber Optic,"33.752938, -116.230055",33.752938,-116.230055,0,98.05,1,0,0,Offer B,0,0,0,0,Bank Withdrawal,1,2743,0,Q3,0,4,0,California,1,1,1,41,3990.6,0,1196.79,0.0,5187.39,0,1,92203,0
59,19,0.0,,,23,Santa Maria,6300,One Year,United States,9581-GVBXT,Stayed,1,1,Male,1,DSL,"34.818227, -120.418784",34.818227,-120.418784,1,34.8,0,2,0,Offer B,0,1,0,1,Credit Card,0,37364,0,Q3,0,4,0,California,0,0,0,59,1980.3,0,0.0,0.0,1980.3,0,1,93455,0
46,6,26.81,,,39,Oakhurst,5135,Two Year,United States,6211-WWLTF,Stayed,0,1,Male,1,Fiber Optic,"37.648647, -119.231447",37.648647,-119.231447,1,99.7,0,0,3,Offer B,0,1,0,1,Credit Card,1,8521,0,Q3,1,3,0,California,1,1,1,63,6330.4,0,1689.03,0.0,8019.43,0,1,93644,0
61,6,41.79,,,39,San Francisco,2051,One Year,United States,0297-RBCSG,Stayed,0,0,Male,1,DSL,"37.791222, -122.402241",37.791222,-122.402241,0,65.35,0,0,0,,1,0,1,0,Bank Withdrawal,1,384,1,Q3,0,4,0,California,1,1,0,19,1231.85,60,794.01,0.0,2085.86,0,0,94104,0
50,0,40.25,,,57,Salinas,5983,Month-to-Month,United States,8713-IGZSO,Joined,0,0,Male,0,,"36.722898, -121.633648",36.722898,-121.633648,0,24.85,1,0,0,Offer E,0,0,0,0,Credit Card,1,53946,0,Q3,0,3,0,California,0,0,0,2,62.0,0,80.5,0.0,142.5,0,0,93906,0
21,53,18.52,,,40,Winchester,3521,Month-to-Month,United States,9169-BSVIN,Stayed,0,1,Male,1,DSL,"33.657433, -117.04254",33.657433,-117.04254,0,74.75,1,0,0,,0,0,0,0,Bank Withdrawal,1,4093,0,Q3,0,5,0,California,1,1,1,12,827.05,0,222.24,0.0,1049.29,1,1,92596,0
63,22,8.32,,,35,Salinas,4771,Month-to-Month,United States,7905-TVXTA,Stayed,0,0,Female,1,DSL,"36.77462, -121.664714",36.77462,-121.664714,0,64.35,0,0,0,Offer E,0,1,1,0,Bank Withdrawal,1,22292,1,Q3,0,4,0,California,0,0,1,5,352.65,0,41.6,0.0,394.25,0,1,93907,0
29,0,1.98,,,58,Rancho Cucamonga,3768,Month-to-Month,United States,3675-YDUPJ,Stayed,0,0,Male,0,,"34.245289, -117.642503",34.245289,-117.642503,0,19.85,0,0,0,Offer D,0,0,1,0,Credit Card,1,23079,0,Q3,0,4,0,California,0,0,0,10,193.05,0,19.8,0.0,212.85,1,0,91737,0
19,26,0.0,Competitor,Competitor made better offer,75,Escondido,4710,Month-to-Month,United States,6338-AVWCY,Churned,0,1,Male,1,DSL,"33.141265, -116.967221",33.141265,-116.967221,0,40.15,0,0,0,,0,0,1,0,Mailed Check,0,48690,0,Q3,0,3,0,California,0,0,1,3,130.75,0,0.0,0.0,130.75,1,1,92027,1
31,0,30.38,,,27,Grover Beach,3068,Month-to-Month,United States,9103-CXVOK,Joined,1,0,Male,0,,"35.120833, -120.61843",35.120833,-120.61843,1,19.75,0,2,8,,0,0,0,1,Bank Withdrawal,1,13106,0,Q3,1,4,0,California,0,0,0,1,19.75,0,30.38,0.0,50.13,0,0,93433,0
50,27,29.81,,,27,San Bernardino,3301,Month-to-Month,United States,1833-TCXKK,Stayed,0,1,Male,1,Fiber Optic,"34.084909, -117.258107",34.084909,-117.258107,1,107.75,1,0,0,Offer B,1,0,1,1,Bank Withdrawal,1,12149,0,Q3,0,5,0,California,1,1,1,45,4882.8,0,1341.45,0.0,6224.25,0,1,92408,0
51,13,3.73,Dissatisfaction,Product dissatisfaction,68,Modesto,5000,Month-to-Month,United States,4077-CROMM,Churned,0,1,Female,1,Fiber Optic,"37.671806, -121.007575",37.671806,-121.007575,1,104.2,1,0,4,,0,0,1,1,Bank Withdrawal,1,52872,1,Q3,1,1,0,California,1,1,1,31,3243.45,0,115.63,17.01,3342.07,0,1,95350,1
23,59,13.17,,,76,Citrus Heights,4997,Two Year,United States,6616-AALSR,Stayed,1,1,Female,1,Fiber Optic,"38.69508, -121.271616",38.69508,-121.271616,1,104.3,1,1,5,,0,1,1,1,Credit Card,1,43718,0,Q3,1,3,0,California,1,1,1,65,6725.3,70,856.05,0.0,7651.35,1,0,95610,0
19,76,0.0,,,61,Scotia,5092,Month-to-Month,United States,9895-VFOXH,Joined,0,0,Female,1,DSL,"40.440636, -124.098739",40.440636,-124.098739,0,24.4,0,0,0,,0,0,0,0,Credit Card,0,1125,0,Q3,0,5,0,California,0,1,0,1,24.4,10,0.0,0.0,34.4,1,0,95565,0
44,30,1.62,,,32,Walnut Creek,2281,Two Year,United States,1431-AIDJQ,Stayed,1,1,Male,1,Cable,"37.916648, -122.008483",37.916648,-122.008483,1,82.1,0,1,1,Offer C,1,0,0,1,Credit Card,1,26022,1,Q3,1,4,0,California,1,1,1,33,2603.1,0,53.46,0.0,2656.56,0,1,94598,0
33,11,37.5,,,25,Twentynine Palms,4615,One Year,United States,6284-KMNUF,Stayed,0,0,Female,1,Fiber Optic,"34.457829, -116.139589",34.457829,-116.139589,1,98.0,1,0,10,Offer B,0,1,1,1,Bank Withdrawal,1,14104,0,Q3,1,3,0,California,1,1,1,56,5270.6,0,2100.0,0.0,7370.6,0,1,92278,0
34,9,45.05,,,55,Big Bear Lake,4766,Two Year,United States,2251-PYLPB,Stayed,0,1,Male,1,Cable,"34.242058, -116.89802",34.242058,-116.89802,1,79.55,1,0,3,Offer A,1,1,0,1,Credit Card,1,5447,1,Q3,1,3,0,California,1,1,0,72,5810.9,0,3243.6,0.0,9054.5,0,1,92315,0
23,47,4.89,Other,Moved,84,Los Angeles,5003,Month-to-Month,United States,7892-POOKP,Churned,1,1,Female,1,Fiber Optic,"34.062125, -118.315709",34.062125,-118.315709,1,104.8,1,3,0,Offer C,0,0,1,1,Bank Withdrawal,1,1957,1,Q3,0,3,0,California,1,1,1,28,3046.05,0,136.92,0.0,3182.97,1,1,90010,1
39,0,3.63,,,34,Benicia,5053,Month-to-Month,United States,6231-WFGFH,Stayed,1,0,Male,0,,"38.113533, -122.11926",38.113533,-122.11926,1,20.5,0,2,4,,0,0,1,1,Mailed Check,1,25578,0,Q3,1,4,0,California,0,0,0,4,77.6,0,14.52,0.0,92.12,0,0,94510,0
56,20,43.95,Competitor,Competitor offered more data,71,Indio,2608,One Year,United States,6849-OYAMU,Churned,0,0,Male,1,Fiber Optic,"33.713891, -116.237257",33.713891,-116.237257,1,100.0,0,0,1,,1,0,0,1,Bank Withdrawal,1,56307,1,Q3,1,2,0,California,1,1,1,19,1888.65,0,835.05,0.0,2723.7,0,1,92201,1
25,71,37.52,,,34,Encino,4798,One Year,United States,3021-VLNRJ,Stayed,1,1,Female,1,DSL,"34.152875, -118.486056",34.152875,-118.486056,0,70.8,0,2,0,Offer B,0,1,1,0,Credit Card,1,13129,1,Q3,0,4,0,California,0,0,1,50,3478.15,0,1876.0,0.0,5354.15,1,1,91436,0
45,19,2.75,,,52,Valyermo,6044,Two Year,United States,6408-WHTEF,Stayed,1,1,Male,1,DSL,"34.39583, -117.734568",34.39583,-117.734568,1,89.4,1,2,7,,1,1,1,1,Credit Card,1,413,1,Q3,1,3,0,California,1,1,1,72,6376.55,0,198.0,0.0,6574.55,0,1,93563,0
40,7,30.18,Price,Price too high,86,Garden Grove,4330,Month-to-Month,United States,0329-GTIAJ,Churned,0,0,Female,1,Fiber Optic,"33.766476, -117.969795",33.766476,-117.969795,0,97.9,0,0,0,,1,0,1,0,Bank Withdrawal,1,23481,1,Q3,0,3,0,California,1,1,1,3,315.3,0,90.54,0.0,405.84,0,1,92844,1
64,20,36.76,Competitor,Competitor had better devices,87,Vallejo,4689,Month-to-Month,United States,9565-DJPIB,Churned,0,0,Female,1,Fiber Optic,"38.104705, -122.247387",38.104705,-122.247387,0,89.6,1,0,0,Offer E,1,0,0,0,Credit Card,1,37218,0,Q3,0,1,0,California,0,0,1,4,365.65,0,147.04,0.0,512.69,0,1,94590,1
36,8,5.94,Dissatisfaction,Lack of self-service on Website,83,Coronado,4335,Month-to-Month,United States,8816-VXNZD,Churned,0,0,Female,1,Fiber Optic,"32.68674, -117.186612",32.68674,-117.186612,0,75.1,1,0,0,,0,0,1,0,Bank Withdrawal,1,24093,0,Q3,0,2,0,California,0,0,0,1,75.1,0,5.94,0.0,81.04,0,1,92118,1
37,0,9.04,,,46,Lakeside,4177,Two Year,United States,9385-EHGDO,Stayed,1,0,Female,0,,"32.909873, -116.906774",32.909873,-116.906774,1,19.85,0,1,5,,0,0,1,1,Credit Card,1,42277,0,Q3,1,3,0,California,0,0,0,35,739.35,0,316.4,2.29,1053.46,0,0,92040,0
58,0,17.33,,,68,Redwood City,4424,Two Year,United States,1166-PQLGG,Stayed,1,0,Female,0,,"37.527497, -122.230941",37.527497,-122.230941,1,19.55,0,1,6,,0,0,0,1,Bank Withdrawal,1,10658,0,Q3,1,3,0,California,0,0,0,72,1463.45,0,1247.76,0.0,2711.21,0,0,94065,0
39,30,42.23,,,20,Victorville,4016,Month-to-Month,United States,1469-LBJQJ,Stayed,0,1,Female,1,Fiber Optic,"34.486835, -117.362274",34.486835,-117.362274,1,105.2,1,0,6,Offer A,1,0,1,1,Bank Withdrawal,1,63235,0,Q3,1,4,0,California,1,1,1,66,6936.85,0,2787.18,0.0,9724.03,0,1,92392,0
19,0,13.2,Dissatisfaction,Service dissatisfaction,79,Hayward,6484,Two Year,United States,1043-YCUTE,Churned,0,0,Male,0,,"37.639215, -122.037554",37.639215,-122.037554,1,25.15,1,0,1,Offer B,0,0,1,1,Credit Card,1,72993,0,Q3,1,3,0,California,0,0,0,56,1327.15,0,739.2,0.0,2066.35,1,0,94544,1
58,22,10.73,Attitude,Attitude of service provider,91,Woody,2514,Month-to-Month,United States,4471-KXAUH,Churned,0,1,Female,1,Fiber Optic,"35.710244, -118.881679",35.710244,-118.881679,1,84.3,1,0,1,,0,0,1,1,Bank Withdrawal,1,88,1,Q3,1,3,0,California,0,0,0,42,3588.4,0,450.66,0.0,4039.06,0,1,93287,1
59,0,30.13,,,80,Upland,2860,One Year,United States,1964-SVLEA,Stayed,0,0,Male,0,,"34.105493, -117.660934",34.105493,-117.660934,0,19.7,0,0,0,Offer D,0,0,1,0,Mailed Check,1,48827,0,Q3,0,4,0,California,0,0,0,20,415.9,0,602.6,0.0,1018.5,0,0,91786,0
60,0,27.34,,,20,Earp,3444,One Year,United States,9483-GCPWE,Stayed,1,0,Male,0,,"34.137742, -114.36514",34.137742,-114.36514,0,20.1,0,3,0,,0,0,0,0,Credit Card,1,1564,0,Q3,0,4,0,California,0,0,0,9,190.25,0,246.06,0.0,436.31,0,0,92242,0
68,13,46.96,,,71,Los Angeles,3654,Two Year,United States,5144-TVGLP,Stayed,0,0,Male,1,Fiber Optic,"33.949255, -118.246978",33.949255,-118.246978,0,94.75,1,0,0,,0,0,0,0,Bank Withdrawal,1,44586,0,Q3,0,3,1,California,1,0,1,38,3653.0,0,1784.48,45.82,5391.66,0,1,90002,0
39,3,28.89,Attitude,Attitude of support person,69,Los Angeles,3633,Month-to-Month,United States,8640-SDGKB,Churned,0,1,Male,1,DSL,"34.002028, -118.430656",34.002028,-118.430656,0,74.4,0,0,0,,0,0,1,0,Bank Withdrawal,1,55204,1,Q3,0,2,0,California,1,1,1,4,299.7,0,115.56,0.0,415.26,0,1,90066,1
46,11,18.05,,,36,Alpine,5342,One Year,United States,4890-VMUAV,Stayed,0,1,Male,1,DSL,"32.827184, -116.703729",32.827184,-116.703729,0,71.5,1,0,0,Offer B,1,1,0,0,Bank Withdrawal,1,16486,1,Q3,0,3,0,California,0,0,0,63,4576.3,70,1137.15,0.0,5783.45,0,0,91901,0
54,0,8.56,,,54,San Diego,4454,Month-to-Month,United States,9753-OYLBX,Joined,0,0,Female,0,,"32.85723, -117.209774",32.85723,-117.209774,0,20.5,0,0,0,,0,0,0,0,Credit Card,1,34902,0,Q3,0,5,0,California,0,0,0,1,20.5,0,8.56,0.0,29.06,0,0,92122,0
21,71,48.76,,,27,Los Angeles,5097,Two Year,United States,8722-PRFDV,Stayed,1,1,Female,1,Cable,"34.11572, -118.192754",34.11572,-118.192754,1,77.55,0,3,10,Offer A,0,1,0,1,Credit Card,1,64672,0,Q3,1,3,0,California,1,1,1,71,5574.35,0,3461.96,0.0,9036.31,1,1,90042,0
49,17,40.74,,,49,Sacramento,6423,Month-to-Month,United States,4001-TSBTV,Stayed,1,1,Female,1,Fiber Optic,"38.549185, -121.328386",38.549185,-121.328386,1,91.55,0,2,5,Offer B,1,0,1,1,Bank Withdrawal,1,19611,0,Q3,1,3,0,California,0,0,1,58,5511.65,0,2362.92,0.0,7874.57,0,1,95827,0
77,29,33.75,,,76,San Diego,5274,Month-to-Month,United States,7789-CRUVC,Stayed,0,1,Female,1,Fiber Optic,"32.741852, -117.243453",32.741852,-117.243453,1,94.2,1,0,1,,1,1,1,1,Credit Card,1,27959,1,Q3,1,3,1,California,0,0,0,61,5895.45,0,2058.75,0.0,7954.2,0,1,92107,0
48,27,43.61,,,24,La Jolla,5617,Two Year,United States,9479-HYNYL,Stayed,0,1,Female,1,Cable,"32.853743, -117.25034",32.853743,-117.25034,1,80.7,0,0,8,,1,0,1,1,Credit Card,1,42617,1,Q3,1,5,0,California,1,1,1,71,5705.05,0,3096.31,0.0,8801.36,0,1,92037,0
38,6,0.0,Competitor,Competitor had better devices,82,Los Angeles,4883,Month-to-Month,United States,8008-HAWED,Churned,0,1,Male,1,Cable,"34.127194, -118.295647",34.127194,-118.295647,0,50.75,0,0,0,Offer D,0,0,1,0,Bank Withdrawal,0,48727,0,Q3,0,1,0,California,1,1,1,14,712.75,10,0.0,0.0,722.75,0,0,90027,1
42,23,16.78,,,73,Studio City,4283,Month-to-Month,United States,9903-LYSAB,Stayed,0,0,Male,1,Fiber Optic,"34.139082, -118.39275",34.139082,-118.39275,1,73.15,1,0,5,Offer D,0,0,1,1,Bank Withdrawal,1,26157,0,Q3,1,4,0,California,0,0,0,18,1305.95,0,302.04,0.0,1607.99,0,1,91604,0
27,51,23.28,,,42,Tracy,4363,One Year,United States,8033-VCZGH,Stayed,0,1,Male,1,Fiber Optic,"37.680968, -121.446049",37.680968,-121.446049,1,103.95,1,0,0,,0,1,1,1,Bank Withdrawal,1,69801,0,Q3,0,3,0,California,1,1,1,50,5231.3,0,1164.0,0.0,6395.3,1,1,95376,0
58,0,32.72,,,40,Playa Del Rey,4212,Two Year,United States,8540-ZQGEA,Stayed,0,0,Female,0,,"33.947305, -118.439841",33.947305,-118.439841,1,20.05,0,0,1,Offer B,0,0,0,1,Credit Card,1,11264,0,Q3,1,5,0,California,0,0,0,54,1102.4,0,1766.88,0.0,2869.28,0,0,90293,0
59,23,25.2,,,61,Crockett,5917,Month-to-Month,United States,4002-BQWPQ,Stayed,0,1,Male,1,Cable,"38.049292, -122.228415",38.049292,-122.228415,0,81.75,1,0,0,,1,1,0,0,Bank Withdrawal,1,3193,1,Q3,0,3,0,California,1,1,0,25,2028.8,0,630.0,0.0,2658.8,0,1,94525,0
57,9,9.44,,,24,Whittier,4144,Two Year,United States,3669-WHAFY,Stayed,0,1,Female,1,Fiber Optic,"33.929704, -118.01208",33.929704,-118.01208,1,115.15,1,0,7,Offer A,1,1,1,1,Credit Card,1,37887,1,Q3,1,3,0,California,1,1,1,71,8078.1,0,670.24,0.0,8748.34,0,1,90604,0
47,0,13.95,,,24,Pinecrest,4650,Two Year,United States,8148-NLEGT,Stayed,1,0,Female,0,,"38.224869, -119.755729",38.224869,-119.755729,1,22.95,1,3,1,,0,0,0,1,Bank Withdrawal,1,235,0,Q3,1,5,0,California,0,0,0,42,1014.25,0,585.9,0.0,1600.15,0,0,95364,0
62,0,14.48,,,35,Korbel,2378,Month-to-Month,United States,4830-FAXFM,Stayed,1,0,Male,0,,"40.7666, -123.80458",40.7666,-123.80458,0,24.1,1,2,0,Offer D,0,0,1,0,Credit Card,1,155,0,Q3,0,4,0,California,0,0,0,19,439.2,0,275.12,0.0,714.32,0,0,95550,0
54,0,2.0,,,26,Greenville,2941,One Year,United States,4962-CHQPW,Stayed,1,0,Male,0,,"40.160386, -120.835428",40.160386,-120.835428,0,19.85,0,3,0,Offer C,0,0,0,0,Mailed Check,1,2064,0,Q3,0,4,0,California,0,0,0,29,535.05,0,58.0,0.0,593.05,0,0,95947,0
47,0,13.86,,,38,Fortuna,3331,Month-to-Month,United States,9788-YTFGE,Stayed,0,0,Male,0,,"40.584991, -124.121504",40.584991,-124.121504,0,19.95,0,0,0,,0,0,1,0,Credit Card,1,12241,0,Q3,0,3,0,California,0,0,0,7,147.5,0,97.02,0.0,244.52,0,0,95540,0
69,19,49.36,,,58,Burbank,3733,Month-to-Month,United States,3001-UNBTL,Stayed,1,1,Male,1,Fiber Optic,"34.169706, -118.323548",34.169706,-118.323548,1,103.95,1,1,1,Offer C,0,0,1,1,Bank Withdrawal,1,18539,0,Q3,1,4,1,California,1,0,1,29,2964.8,0,1431.44,0.0,4396.24,0,1,91506,0
48,28,42.8,Other,Don't know,65,Dutch Flat,2140,Month-to-Month,United States,6376-GAHQE,Churned,0,0,Male,1,Fiber Optic,"39.197215, -120.83679",39.197215,-120.83679,0,77.85,0,0,0,Offer E,0,0,0,0,Bank Withdrawal,1,350,0,Q3,0,2,0,California,0,0,1,4,299.2,10,171.2,0.0,480.4,0,0,95714,1
40,24,47.3,,,80,Hornitos,2716,Month-to-Month,United States,5222-IMUKT,Stayed,0,0,Male,1,Fiber Optic,"37.479926, -120.230424",37.479926,-120.230424,0,91.05,0,0,0,,0,0,0,0,Bank Withdrawal,1,128,0,Q3,0,4,0,California,1,1,1,32,2871.5,0,1513.6,0.0,4385.1,0,1,95325,0
30,52,23.51,Dissatisfaction,Product dissatisfaction,83,Venice,5602,Two Year,United States,7762-URZQH,Churned,0,1,Male,1,Fiber Optic,"33.991782, -118.479229",33.991782,-118.479229,1,106.05,1,0,0,,0,1,1,1,Credit Card,1,31021,0,Q3,0,2,0,California,1,1,1,66,6981.35,0,1551.66,0.0,8533.01,0,1,90291,1
43,0,17.25,Dissatisfaction,Service dissatisfaction,69,San Bernardino,5717,Month-to-Month,United States,6141-OOXUQ,Churned,0,0,Male,0,,"34.122501, -117.320138",34.122501,-117.320138,0,19.65,0,0,0,Offer E,0,0,0,0,Mailed Check,1,23146,0,Q3,0,2,0,California,0,0,0,1,19.65,0,17.25,0.0,36.9,0,0,92411,1
32,15,41.34,,,69,San Mateo,6047,One Year,United States,2692-AQCPF,Stayed,0,1,Female,1,Fiber Optic,"37.538309, -122.305109",37.538309,-122.305109,1,108.05,1,0,6,Offer B,1,0,1,1,Credit Card,1,37926,1,Q3,1,3,0,California,1,1,1,65,7118.9,0,2687.1,0.0,9806.0,0,1,94403,0
33,53,17.75,,,33,Buena Park,5697,Month-to-Month,United States,4879-GZLFH,Stayed,1,1,Female,1,Fiber Optic,"33.874224, -117.993368",33.874224,-117.993368,1,92.15,0,3,10,,0,0,1,1,Bank Withdrawal,1,33528,0,Q3,1,5,0,California,1,1,1,42,3875.4,0,745.5,0.0,4620.9,0,1,90621,0
76,20,17.84,,,47,Indio,2968,Two Year,United States,8775-ERLNB,Joined,0,0,Male,1,Fiber Optic,"33.752938, -116.230055",33.752938,-116.230055,1,74.3,1,0,7,,0,0,0,1,Bank Withdrawal,1,2743,0,Q3,1,5,1,California,0,0,0,1,74.3,0,17.84,0.0,92.14,0,1,92203,0
35,12,40.67,,,57,Orangevale,5948,Two Year,United States,5855-EIBDE,Stayed,0,1,Female,1,Fiber Optic,"38.689174, -121.218435",38.689174,-121.218435,1,106.65,1,0,10,,1,1,0,1,Credit Card,1,32040,1,Q3,1,4,0,California,1,1,0,49,5174.35,0,1992.83,0.0,7167.18,0,1,95662,0
73,21,40.37,Competitor,Competitor had better devices,90,Freedom,2995,Month-to-Month,United States,4441-NIHPT,Churned,0,1,Female,1,Fiber Optic,"36.936228, -121.785559",36.936228,-121.785559,0,74.3,0,0,0,,0,0,1,0,Bank Withdrawal,1,4753,0,Q3,0,1,1,California,0,0,0,13,940.35,0,524.81,0.0,1465.16,0,1,95019,1
39,24,24.81,,,52,Pomona,6225,Two Year,United States,2123-VSCOT,Stayed,0,1,Female,1,Cable,"34.083086, -117.737997",34.083086,-117.737997,1,72.1,1,0,9,,0,0,1,1,Bank Withdrawal,1,46626,1,Q3,1,5,0,California,0,0,1,59,4194.85,0,1463.79,0.0,5658.64,0,1,91767,0
77,13,17.66,,,50,Edwards,2333,Month-to-Month,United States,7072-MBHEV,Stayed,1,1,Female,1,Fiber Optic,"34.966777, -117.961179",34.966777,-117.961179,1,78.1,1,2,8,,0,0,1,1,Credit Card,1,7685,0,Q3,1,5,1,California,0,0,0,11,864.85,0,194.26,0.0,1059.11,0,1,93523,0
48,0,2.95,,,72,Montara,5352,Two Year,United States,2050-ONYDQ,Stayed,1,0,Female,0,,"37.540582, -122.509594",37.540582,-122.509594,1,26.0,1,1,7,,0,0,0,1,Credit Card,1,2346,0,Q3,1,3,0,California,0,0,0,65,1654.85,0,191.75,0.0,1846.6,0,0,94037,0
29,52,44.86,Dissatisfaction,Lack of self-service on Website,74,Mill Creek,4938,Month-to-Month,United States,3315-TOTBP,Churned,0,0,Male,1,Fiber Optic,"40.331975, -121.460674",40.331975,-121.460674,0,76.0,1,0,0,Offer D,0,0,1,0,Mailed Check,1,78,0,Q3,0,1,0,California,0,1,0,15,1130.85,0,672.9,0.0,1803.75,1,1,96061,1
29,27,37.95,,,25,Half Moon Bay,6408,One Year,United States,7945-HLKEA,Stayed,0,1,Female,1,DSL,"37.45567, -122.407992",37.45567,-122.407992,0,64.75,1,0,0,,0,1,0,0,Bank Withdrawal,1,17929,1,Q3,0,3,0,California,0,0,0,60,4039.5,120,2277.0,0.0,6436.5,1,0,94019,0
78,5,0.0,,,46,Los Molinos,2914,Two Year,United States,0928-JMXNP,Stayed,0,1,Male,1,DSL,"40.059385, -122.091481",40.059385,-122.091481,1,29.9,0,0,3,Offer E,0,0,1,1,Bank Withdrawal,0,3756,0,Q3,1,4,1,California,0,0,0,4,118.25,0,0.0,0.0,118.25,0,1,96055,0
49,24,27.2,,,71,Los Angeles,6434,Month-to-Month,United States,3714-NTNFO,Stayed,0,0,Female,1,Fiber Optic,"34.072945, -118.37267",34.072945,-118.37267,0,84.5,1,0,0,Offer B,0,0,1,0,Bank Withdrawal,1,21739,0,Q3,0,5,0,California,1,1,0,49,3906.7,0,1332.8,0.0,5239.5,0,1,90048,0
39,13,9.98,Competitor,Competitor had better devices,83,Silverado,3865,Month-to-Month,United States,6923-EFPNL,Churned,0,0,Male,1,DSL,"33.782346, -117.635263",33.782346,-117.635263,0,51.75,1,0,0,,0,0,0,0,Credit Card,1,1859,0,Q3,0,1,0,California,0,0,0,4,201.1,0,39.92,0.0,241.02,0,1,92676,1
40,0,15.33,,,68,San Francisco,2966,Two Year,United States,2138-VFAPZ,Stayed,1,0,Female,0,,"37.820894, -122.369725",37.820894,-122.369725,1,19.7,0,1,8,Offer D,0,0,1,1,Credit Card,1,1458,0,Q3,1,4,0,California,0,0,0,14,263.65,0,214.62,0.0,478.27,0,0,94130,0
78,5,4.1,Price,Extra data charges,67,Stevenson Ranch,5118,Month-to-Month,United States,4706-AXVKM,Churned,0,0,Female,1,Fiber Optic,"34.364153, -118.615583",34.364153,-118.615583,0,84.8,1,0,0,,0,0,1,0,Credit Card,1,9937,0,Q3,0,2,1,California,1,0,0,11,906.85,0,45.1,0.0,951.95,0,1,91381,1
52,19,49.67,,,62,Moreno Valley,4226,Two Year,United States,5453-YBTWV,Stayed,1,1,Male,1,Fiber Optic,"33.970661, -117.255039",33.970661,-117.255039,1,101.1,0,2,10,,1,1,1,1,Credit Card,1,46214,1,Q3,1,3,0,California,0,0,1,70,6994.8,0,3476.9,0.0,10471.7,0,1,92557,0
35,5,18.05,Dissatisfaction,Service dissatisfaction,78,Comptche,4594,Month-to-Month,United States,0611-DFXKO,Churned,0,0,Male,1,Fiber Optic,"39.239818, -123.565432",39.239818,-123.565432,1,89.0,0,0,1,Offer D,0,0,1,1,Credit Card,1,371,0,Q3,1,2,0,California,1,1,1,20,1820.45,0,361.0,0.0,2181.45,0,1,95427,1
28,30,37.5,Competitor,Competitor offered more data,70,White Water,5620,Month-to-Month,United States,0639-TSIQW,Churned,0,1,Female,1,Fiber Optic,"33.972293, -116.654195",33.972293,-116.654195,0,102.95,1,0,0,Offer A,1,1,1,0,Credit Card,1,805,0,Q3,0,1,0,California,0,0,1,67,6886.25,0,2512.5,0.0,9398.75,1,1,92282,1
23,59,0.0,,,44,San Ardo,4302,Month-to-Month,United States,3787-TRIAL,Stayed,1,0,Male,1,DSL,"35.996008, -120.85305",35.996008,-120.85305,1,26.05,0,9,1,Offer D,0,0,1,1,Bank Withdrawal,0,670,0,Q3,1,5,0,California,0,0,0,21,565.75,0,0.0,0.0,565.75,1,1,93450,0
42,0,35.65,,,33,Wilmington,2543,One Year,United States,6837-BJYDQ,Joined,0,0,Male,0,,"33.782068, -118.262263",33.782068,-118.262263,0,19.6,0,0,0,,0,0,0,0,Credit Card,1,53323,0,Q3,0,5,0,California,0,0,0,3,61.35,0,106.95,0.0,168.3,0,0,90744,0
24,0,37.96,,,25,Pacific Palisades,4124,Two Year,United States,1862-QRWPE,Stayed,0,0,Female,0,,"34.079449, -118.548306",34.079449,-118.548306,1,20.65,0,0,10,,0,0,0,1,Bank Withdrawal,1,22548,0,Q3,1,5,0,California,0,0,0,48,1057.0,0,1822.08,0.0,2879.08,1,0,90272,0
45,2,2.33,,,23,Mira Loma,2515,Month-to-Month,United States,3221-CJMSG,Stayed,0,0,Male,1,DSL,"33.999992, -117.535395",33.999992,-117.535395,0,51.1,0,0,0,,0,0,1,0,Credit Card,1,18980,1,Q3,0,5,0,California,0,0,0,24,1269.6,0,55.92,0.0,1325.52,0,1,91752,0
47,20,6.59,,,26,Graton,4222,Two Year,United States,2612-PHGOX,Stayed,0,1,Male,1,Cable,"38.434362, -122.86891",38.434362,-122.86891,1,76.1,1,0,4,,1,0,1,1,Bank Withdrawal,1,390,1,Q3,1,4,0,California,0,0,1,64,4818.8,0,421.76,0.0,5240.56,0,1,95444,0
21,82,11.85,,,46,Temecula,4807,One Year,United States,2266-SJNAT,Stayed,0,1,Female,1,Fiber Optic,"33.507255, -117.029473",33.507255,-117.029473,1,109.15,1,0,2,Offer A,1,0,0,1,Credit Card,1,46171,1,Q3,1,4,0,California,1,1,1,72,7789.6,0,853.2,0.0,8642.8,1,1,92592,0
41,9,10.19,Competitor,Competitor made better offer,91,Canyon Dam,5824,Month-to-Month,United States,0511-JTEOY,Churned,0,0,Female,1,Fiber Optic,"40.171312, -121.120605",40.171312,-121.120605,0,71.1,0,0,0,Offer E,0,0,0,0,Mailed Check,1,86,0,Q3,0,2,0,California,0,0,0,1,71.1,0,10.19,0.0,81.29,0,1,95923,1
31,24,0.0,,,26,Escondido,2164,Month-to-Month,United States,8111-BKVDS,Stayed,0,1,Female,1,DSL,"33.141265, -116.967221",33.141265,-116.967221,0,40.7,0,0,0,Offer D,1,1,0,0,Bank Withdrawal,0,48690,0,Q3,0,5,0,California,0,0,0,10,449.3,0,0.0,0.0,449.3,0,1,92027,0
38,17,3.62,,,44,San Carlos,6250,Month-to-Month,United States,2338-BQEZT,Stayed,0,0,Female,1,DSL,"37.497915, -122.267361",37.497915,-122.267361,0,50.55,0,0,0,Offer B,0,1,1,0,Credit Card,1,28098,0,Q3,0,3,0,California,0,0,0,55,2832.75,0,199.1,0.0,3031.85,0,1,94070,0
40,5,35.93,Other,Don't know,67,Oakdale,5927,Month-to-Month,United States,7979-CORPM,Churned,0,0,Male,1,Fiber Optic,"37.785033, -120.776141",37.785033,-120.776141,0,90.55,1,0,0,,1,0,1,0,Credit Card,1,25384,0,Q3,0,2,0,California,0,0,1,24,2282.55,0,862.32,0.0,3144.87,0,1,95361,1
44,10,41.34,,,38,Mojave,5466,One Year,United States,8231-BSWXX,Stayed,0,0,Male,1,Fiber Optic,"35.097323, -118.171288",35.097323,-118.171288,0,79.05,1,0,0,Offer A,1,0,1,0,Credit Card,1,4882,0,Q3,0,4,0,California,0,0,0,71,5552.5,0,2935.14,0.0,8487.64,0,1,93501,0
30,59,29.66,,,71,Amboy,5560,One Year,United States,2234-XADUH,Stayed,1,1,Female,1,Fiber Optic,"34.559882, -115.637164",34.559882,-115.637164,1,103.2,1,2,4,,1,0,1,1,Credit Card,1,42,0,Q3,1,4,0,California,1,1,1,72,7362.9,0,2135.52,45.38,9453.04,0,1,92304,0
43,23,0.0,,,79,Volcano,3474,Month-to-Month,United States,7351-MHQVU,Stayed,0,0,Female,1,Cable,"38.481902, -120.603668",38.481902,-120.603668,0,50.95,0,0,0,Offer E,1,1,0,0,Credit Card,0,1273,1,Q3,0,3,0,California,1,1,0,6,307.6,0,0.0,0.0,307.6,0,1,95689,0
53,10,5.22,,,65,Riverside,5856,One Year,United States,1696-HXOWK,Stayed,0,0,Female,1,Fiber Optic,"33.930931, -117.361788",33.930931,-117.361788,1,95.65,1,0,6,Offer A,1,1,0,1,Credit Card,1,42425,0,Q3,1,3,0,California,0,0,1,71,6856.95,0,370.62,0.0,7227.57,0,1,92506,0
49,0,45.35,,,59,Stanton,2258,One Year,United States,8966-OIQHG,Stayed,1,0,Female,0,,"33.801869, -117.995068",33.801869,-117.995068,1,20.75,0,2,8,,0,0,0,1,Bank Withdrawal,1,29694,0,Q3,1,4,0,California,0,0,0,22,452.35,0,997.7,0.0,1450.05,0,0,90680,0
33,16,10.05,,,41,Hemet,5928,Two Year,United States,9297-FVVDH,Stayed,0,1,Female,1,DSL,"33.734933, -117.044145",33.734933,-117.044145,1,84.5,1,0,2,Offer B,0,1,1,1,Bank Withdrawal,1,25694,1,Q3,1,3,0,California,1,1,1,57,4845.4,0,572.85,0.0,5418.25,0,1,92545,0
58,0,26.17,,,38,Bodega,4535,Month-to-Month,United States,2466-NEJOJ,Stayed,1,0,Male,0,,"38.343282, -122.9755",38.343282,-122.9755,1,19.65,0,3,6,Offer E,0,0,0,1,Credit Card,1,584,0,Q3,1,4,0,California,0,0,0,8,169.75,0,209.36,0.0,379.11,0,0,94922,0
61,4,27.46,,,51,Thousand Palms,5501,Month-to-Month,United States,5605-IYGFG,Stayed,0,0,Female,1,Fiber Optic,"33.849263, -116.382778",33.849263,-116.382778,0,69.85,0,0,0,,0,0,1,0,Bank Withdrawal,1,6242,0,Q3,0,3,0,California,0,0,0,7,515.45,0,192.22,0.0,707.67,0,1,92276,0
58,23,10.68,,,66,Beale Afb,3249,Month-to-Month,United States,0480-BIXDE,Stayed,0,1,Female,1,Fiber Optic,"39.125311, -121.392283",39.125311,-121.392283,1,96.8,0,0,9,Offer D,0,0,1,1,Bank Withdrawal,1,5654,0,Q3,1,5,0,California,1,1,1,19,1743.05,0,202.92,0.0,1945.97,0,1,95903,0
28,82,24.83,,,30,Mccloud,3061,Month-to-Month,United States,2720-FVBQP,Stayed,1,0,Female,1,Cable,"41.251322, -122.105209",41.251322,-122.105209,1,48.95,1,1,1,Offer E,0,0,1,1,Credit Card,1,1586,0,Q3,1,3,0,California,0,0,0,6,273.25,0,148.98,0.0,422.23,1,1,96057,0
33,26,9.71,Competitor,Competitor had better devices,86,Riverside,5209,Month-to-Month,United States,8614-VGMMV,Churned,0,0,Female,1,DSL,"33.890046, -117.455583",33.890046,-117.455583,0,49.1,1,0,0,,0,0,1,0,Bank Withdrawal,1,71678,0,Q3,0,1,0,California,0,0,0,15,679.55,0,145.65,0.0,825.2,0,1,92503,1
56,4,0.0,,,25,Alamo,4119,Two Year,United States,6115-ZTBFQ,Stayed,0,1,Female,1,DSL,"37.855717, -121.994813",37.855717,-121.994813,1,65.5,0,0,6,,1,1,0,1,Bank Withdrawal,0,15187,1,Q3,1,3,0,California,1,1,1,72,4919.7,0,0.0,0.0,4919.7,0,1,94507,0
77,25,17.26,,,53,Seiad Valley,3296,Two Year,United States,3629-ZNKXA,Stayed,0,1,Male,1,Fiber Optic,"41.924174, -123.260788",41.924174,-123.260788,0,101.8,0,0,0,,1,0,1,0,Bank Withdrawal,1,332,0,Q3,0,4,1,California,1,0,1,17,1752.45,90,293.42,27.15,2108.72,0,0,96086,0
20,53,47.46,,,77,San Jose,4712,One Year,United States,9691-HKOVS,Stayed,0,1,Female,1,DSL,"37.294926, -121.894763",37.294926,-121.894763,1,90.15,1,0,8,Offer B,1,1,1,1,Bank Withdrawal,1,46185,1,Q3,1,3,0,California,1,1,1,55,4916.95,0,2610.3,0.0,7527.25,1,1,95125,0
38,2,36.42,,,36,El Portal,3244,One Year,United States,0080-OROZO,Stayed,0,1,Female,1,Fiber Optic,"37.654551, -119.822984",37.654551,-119.822984,0,99.25,0,0,0,Offer C,0,0,1,0,Bank Withdrawal,1,579,1,Q3,0,3,0,California,1,1,1,35,3532.0,0,1274.7,0.0,4806.7,0,1,95318,0
74,21,15.32,Price,Extra data charges,74,Woody,4596,Month-to-Month,United States,5276-KQWHG,Churned,0,0,Female,1,Fiber Optic,"35.710244, -118.881679",35.710244,-118.881679,0,69.6,0,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,88,0,Q3,0,3,1,California,0,0,0,2,131.65,0,30.64,0.0,162.29,0,1,93287,1
22,59,6.41,,,48,San Diego,6489,Two Year,United States,5130-YPIRV,Stayed,0,1,Female,1,Cable,"32.802959, -117.027095",32.802959,-117.027095,1,72.0,0,0,1,Offer B,1,1,1,1,Credit Card,1,21866,0,Q3,1,4,0,California,0,0,1,62,4284.2,0,397.42,0.0,4681.62,1,1,92119,0
20,59,42.18,,,30,Napa,4858,One Year,United States,6461-PPAXN,Stayed,0,0,Female,1,Cable,"38.232389, -122.324944",38.232389,-122.324944,1,54.95,0,0,5,,0,1,1,1,Bank Withdrawal,1,26894,1,Q3,1,4,0,California,0,0,0,35,1916.0,0,1476.3,0.0,3392.3,1,1,94559,0
45,13,22.74,,,72,Callahan,4964,Two Year,United States,7018-FPXHH,Stayed,1,1,Male,1,DSL,"41.388397, -122.794636",41.388397,-122.794636,1,59.8,0,2,1,Offer B,1,1,1,1,Bank Withdrawal,1,290,0,Q3,1,3,0,California,0,0,0,56,3457.45,0,1273.44,35.01,4695.88,0,1,96014,0
22,0,48.02,,,30,San Francisco,4031,One Year,United States,0269-XFESX,Stayed,1,0,Male,0,,"37.802071, -122.411004",37.802071,-122.411004,1,24.35,1,3,1,,0,0,0,1,Credit Card,1,26831,0,Q3,1,5,0,California,0,0,0,23,538.5,0,1104.46,0.0,1642.96,1,0,94133,0
58,4,11.75,Other,Don't know,71,Clearlake Oaks,2299,Month-to-Month,United States,3750-CKVKH,Churned,0,0,Male,1,Fiber Optic,"39.07116, -122.598542",39.07116,-122.598542,0,67.75,0,0,0,,0,0,1,0,Bank Withdrawal,1,3684,0,Q3,0,2,0,California,0,0,0,2,116.65,0,23.5,0.0,140.15,0,1,95423,1
70,27,7.99,Competitor,Competitor offered more data,91,Montrose,4526,Month-to-Month,United States,8020-BWHYL,Churned,0,0,Female,1,Fiber Optic,"34.2112, -118.230625",34.2112,-118.230625,0,75.3,0,0,0,,1,0,1,0,Credit Card,1,7527,0,Q3,0,3,1,California,0,0,0,15,1147.45,0,119.85,0.0,1267.3,0,1,91020,1
38,13,32.57,,,26,Anderson,3581,Month-to-Month,United States,0570-BFQHT,Stayed,0,1,Female,1,Fiber Optic,"40.448632, -122.306657",40.448632,-122.306657,0,80.55,0,0,0,,1,0,0,0,Bank Withdrawal,1,21418,0,Q3,0,3,0,California,0,0,0,9,653.9,0,293.13,2.28,944.75,0,1,96007,0
37,0,43.82,,,27,Atwater,5925,Two Year,United States,8559-WNQZS,Joined,0,0,Male,0,,"37.321233, -120.656354",37.321233,-120.656354,0,20.45,0,0,0,Offer E,0,0,0,0,Credit Card,1,27808,0,Q3,0,3,0,California,0,0,0,1,20.45,0,43.82,0.0,64.27,0,0,95301,0
45,75,30.77,,,63,Pismo Beach,5724,Month-to-Month,United States,4608-LCIMN,Stayed,1,0,Male,1,DSL,"35.165668, -120.655842",35.165668,-120.655842,1,44.65,0,3,1,,0,0,0,1,Bank Withdrawal,1,8564,0,Q3,1,3,0,California,0,0,0,8,369.15,0,246.16,0.0,615.31,0,1,93449,0
40,22,48.41,,,50,Stonyford,5018,Month-to-Month,United States,5921-NGYRH,Stayed,0,0,Male,1,Fiber Optic,"39.288127, -122.415841",39.288127,-122.415841,1,73.55,0,0,0,Offer B,0,1,1,1,Credit Card,1,844,0,Q3,0,3,0,California,0,0,0,64,4764.0,0,3098.24,21.9,7840.34,0,1,95979,0
60,13,20.58,,,25,Arcadia,2219,Month-to-Month,United States,7621-VPNET,Stayed,0,1,Female,1,Fiber Optic,"34.137319, -118.029837",34.137319,-118.029837,1,85.9,1,0,8,,0,0,1,1,Credit Card,1,30028,1,Q3,1,3,0,California,0,0,0,42,3729.75,0,864.36,0.0,4594.11,0,1,91006,0
49,19,18.79,Other,Don't know,72,Homeland,3715,Month-to-Month,United States,7218-HKQFK,Churned,0,0,Male,1,Fiber Optic,"33.761894, -117.120868",33.761894,-117.120868,1,94.2,0,0,4,,0,0,1,1,Bank Withdrawal,1,4283,1,Q3,1,2,0,California,1,1,1,2,167.5,0,37.58,0.0,205.08,0,1,92548,1
68,18,20.44,,,69,Anaheim,2631,One Year,United States,6522-YRBXD,Stayed,0,0,Male,1,Fiber Optic,"33.807864, -117.923782",33.807864,-117.923782,1,94.55,1,0,3,Offer C,1,1,1,1,Bank Withdrawal,1,45086,0,Q3,1,3,1,California,1,0,0,35,3365.4,0,715.4,0.0,4080.8,0,1,92802,0
61,4,5.13,Other,Don't know,91,North Palm Springs,2984,Month-to-Month,United States,4958-GZWIY,Churned,0,1,Male,1,DSL,"33.906496, -116.569499",33.906496,-116.569499,1,48.7,0,0,1,,0,0,0,1,Bank Withdrawal,1,732,0,Q3,1,2,0,California,0,0,0,7,340.25,0,35.91,0.0,376.16,0,1,92258,1
37,0,8.66,,,46,Burbank,4136,Month-to-Month,United States,1724-IQWNM,Joined,1,0,Male,0,,"34.213049, -118.317651",34.213049,-118.317651,0,19.3,0,1,0,Offer E,0,0,1,0,Credit Card,1,25882,0,Q3,0,3,0,California,0,0,0,1,19.3,0,8.66,0.0,27.96,0,0,91504,0
64,18,25.67,Competitor,Competitor made better offer,67,South Pasadena,2120,Month-to-Month,United States,2982-VPSGI,Churned,0,0,Female,1,Fiber Optic,"34.110444, -118.156957",34.110444,-118.156957,1,94.0,1,0,1,Offer D,0,0,1,1,Bank Withdrawal,1,23984,0,Q3,1,1,0,California,1,1,1,11,1078.9,0,282.37,0.0,1361.27,0,1,91030,1
80,17,35.09,Dissatisfaction,Network reliability,67,Thermal,4902,Month-to-Month,United States,5564-NEMQO,Churned,0,1,Female,1,Fiber Optic,"33.53604, -116.119222",33.53604,-116.119222,0,75.3,0,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,17018,0,Q3,0,2,1,California,0,0,0,1,75.3,20,35.09,0.0,130.39,0,0,92274,1
43,0,11.91,Attitude,Attitude of support person,92,Emeryville,2611,Month-to-Month,United States,6849-WLEYG,Churned,1,0,Male,0,,"37.83726, -122.287648",37.83726,-122.287648,0,19.75,0,3,0,,0,0,0,0,Credit Card,1,24589,0,Q3,0,3,0,California,0,0,0,1,19.75,0,11.91,0.0,31.66,0,0,94608,1
60,0,29.64,,,68,Dunsmuir,4937,Two Year,United States,8727-JQFHV,Stayed,1,0,Male,0,,"41.212695, -122.392067",41.212695,-122.392067,1,20.75,0,2,8,,0,0,0,1,Credit Card,1,2602,0,Q3,1,3,0,California,0,0,0,57,1123.15,0,1689.48,0.0,2812.63,0,0,96025,0
30,0,19.18,,,73,San Jose,2948,Two Year,United States,9950-MTGYX,Stayed,1,0,Male,0,,"37.218705, -121.762429",37.218705,-121.762429,1,20.3,0,2,8,,0,0,1,1,Credit Card,1,7023,0,Q3,1,3,0,California,0,0,0,28,487.95,0,537.04,0.0,1024.99,0,0,95139,0
62,0,48.22,Other,Moved,89,Long Beach,5595,Month-to-Month,United States,1383-EZRWL,Churned,0,0,Female,0,,"33.819814, -118.222416",33.819814,-118.222416,0,20.05,0,0,0,Offer E,0,0,0,0,Mailed Check,1,35656,0,Q3,0,2,0,California,0,0,0,7,164.85,0,337.54,0.0,502.39,0,0,90810,1
31,28,9.81,Dissatisfaction,Service dissatisfaction,83,Eagleville,5574,Month-to-Month,United States,6772-KSATR,Churned,0,0,Male,1,Fiber Optic,"41.280341, -120.150381",41.280341,-120.150381,0,81.7,1,0,0,Offer E,0,1,1,0,Bank Withdrawal,1,132,0,Q3,0,1,0,California,0,0,0,1,81.7,0,9.81,0.0,91.51,0,1,96110,1
78,25,5.49,Dissatisfaction,Network reliability,86,Applegate,5512,Month-to-Month,United States,5277-ZLOOR,Churned,0,0,Female,1,Fiber Optic,"38.983388, -120.988814",38.983388,-120.988814,0,85.55,1,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,1526,0,Q3,0,3,1,California,0,0,1,2,187.45,0,10.98,0.0,198.43,0,1,95703,1
43,15,0.0,,,37,Exeter,5074,Month-to-Month,United States,6704-UTUKK,Stayed,0,0,Male,1,DSL,"36.301689, -119.018233",36.301689,-119.018233,1,45.9,0,0,3,,0,0,1,1,Bank Withdrawal,0,13333,0,Q3,1,4,0,California,1,1,1,29,1332.4,20,0.0,0.0,1352.4,0,0,93221,0
40,0,24.16,,,34,Imperial Beach,3854,Month-to-Month,United States,9313-CDOGY,Stayed,1,0,Male,0,,"32.579134, -117.119009",32.579134,-117.119009,1,19.6,0,2,3,,0,0,0,1,Bank Withdrawal,1,26662,0,Q3,1,3,0,California,0,0,0,38,717.3,0,918.08,0.0,1635.38,0,0,91932,0
42,0,18.21,,,67,Independence,5192,Two Year,United States,7980-MHFLQ,Stayed,1,0,Female,0,,"36.869584, -118.189241",36.869584,-118.189241,1,24.9,1,3,5,Offer A,0,0,0,1,Credit Card,1,734,0,Q3,1,3,0,California,0,0,0,72,1859.2,0,1311.12,0.0,3170.32,0,0,93526,0
48,0,22.47,,,79,Riverdale,4262,Two Year,United States,8626-XHBIE,Stayed,1,0,Male,0,,"36.452211, -119.94575",36.452211,-119.94575,0,24.8,1,3,0,Offer B,0,0,1,0,Credit Card,1,5729,0,Q3,0,3,0,California,0,0,0,56,1424.2,0,1258.32,0.0,2682.52,0,0,93656,0
54,20,7.62,Competitor,Competitor made better offer,90,Fallbrook,5863,Month-to-Month,United States,6599-RCLCJ,Churned,0,1,Male,1,Fiber Optic,"33.362575, -117.299644",33.362575,-117.299644,1,109.55,1,0,1,Offer B,1,0,1,1,Bank Withdrawal,1,42239,1,Q3,1,2,0,California,1,1,1,47,5124.55,0,358.14,0.0,5482.69,0,0,92028,1
62,0,27.11,,,56,Joshua Tree,2120,Two Year,United States,5495-GPSRW,Stayed,0,0,Male,0,,"34.167236, -116.281511",34.167236,-116.281511,0,19.7,0,0,0,,0,0,1,0,Credit Card,1,8141,0,Q3,0,5,0,California,0,0,0,20,419.4,0,542.2,0.0,961.6,0,0,92252,0
79,20,0.0,Attitude,Attitude of service provider,90,Portola Valley,5824,One Year,United States,7136-RVDTZ,Churned,0,0,Male,1,DSL,"37.369709, -122.215844",37.369709,-122.215844,0,45.25,0,0,0,,0,0,1,0,Bank Withdrawal,0,6601,0,Q3,0,2,1,California,1,0,1,70,3264.45,0,0.0,0.0,3264.45,0,1,94028,1
22,0,28.06,,,62,San Francisco,6499,Two Year,United States,6024-RUGGH,Stayed,1,0,Male,0,,"37.720498, -122.443119",37.720498,-122.443119,1,25.2,1,2,1,,0,0,1,1,Bank Withdrawal,1,73117,0,Q3,1,3,0,California,0,0,0,72,1798.9,0,2020.32,0.0,3819.22,1,0,94112,0
52,17,0.0,Dissatisfaction,Poor expertise of online support,74,Huntington Beach,4856,Month-to-Month,United States,2817-NTQDO,Churned,0,0,Male,1,DSL,"33.666301, -117.969501",33.666301,-117.969501,0,45.55,0,0,0,Offer D,0,1,1,0,Credit Card,0,56517,1,Q3,0,3,0,California,0,0,1,13,597.0,0,0.0,0.0,597.0,0,1,92646,1
30,69,43.75,,,49,Temecula,5653,One Year,United States,3571-DPYUH,Stayed,1,0,Male,1,Fiber Optic,"33.507255, -117.029473",33.507255,-117.029473,1,94.7,1,3,1,Offer B,1,0,1,1,Credit Card,1,46171,1,Q3,1,4,0,California,0,0,1,58,5430.35,0,2537.5,0.0,7967.85,0,1,92592,0
70,16,18.15,,,53,Healdsburg,5832,One Year,United States,8999-XXGNS,Stayed,0,1,Female,1,Fiber Optic,"38.618347, -122.908422",38.618347,-122.908422,1,105.75,1,0,7,Offer A,1,0,1,1,Credit Card,1,17979,0,Q3,1,5,1,California,1,1,1,72,7629.85,80,1306.8,0.0,9016.65,0,0,95448,0
22,71,40.75,,,57,Los Angeles,3805,Month-to-Month,United States,5948-UJZLF,Joined,0,0,Male,1,DSL,"34.091829, -118.491244",34.091829,-118.491244,0,49.25,0,0,0,,1,0,0,0,Credit Card,1,33523,0,Q3,0,5,0,California,0,0,0,2,97.0,0,81.5,0.0,178.5,1,1,90049,0
60,10,30.44,Competitor,Competitor had better devices,92,Berkeley,4399,Month-to-Month,United States,9462-MJUAW,Churned,0,0,Male,1,Cable,"37.897743, -122.263124",37.897743,-122.263124,0,50.4,1,0,0,,0,0,0,0,Credit Card,1,10737,0,Q3,0,1,0,California,0,0,0,4,206.6,0,121.76,0.0,328.36,0,1,94708,1
40,30,17.43,,,74,Lamont,5420,Two Year,United States,9565-FLVCG,Stayed,0,0,Male,1,DSL,"35.245035, -118.905553",35.245035,-118.905553,1,69.55,1,0,10,Offer B,1,1,1,1,Mailed Check,1,15364,0,Q3,1,3,0,California,1,1,0,65,4459.15,0,1132.95,23.61,5568.49,0,1,93241,0
33,19,34.21,Competitor,Competitor offered higher download speeds,80,Walnut Creek,4260,Month-to-Month,United States,9524-EGPJC,Churned,0,0,Female,1,Fiber Optic,"37.862128, -122.075197",37.862128,-122.075197,0,90.1,1,0,0,,0,0,1,0,Bank Withdrawal,1,18024,1,Q3,0,1,0,California,1,1,0,18,1612.75,0,615.78,48.26,2180.27,0,1,94595,1
50,0,46.24,,,74,Ranchita,6160,One Year,United States,9451-WLYRI,Stayed,0,0,Female,0,,"33.215251, -116.53633",33.215251,-116.53633,1,19.05,0,0,5,Offer B,0,0,0,1,Credit Card,1,339,0,Q3,1,5,0,California,0,0,0,53,990.45,0,2450.72,0.0,3441.17,0,0,92066,0
48,53,0.0,,,45,San Marcos,2609,One Year,United States,3648-GZPHF,Stayed,1,1,Male,1,DSL,"33.162624, -117.170863",33.162624,-117.170863,1,36.25,0,3,2,Offer C,0,0,1,1,Mailed Check,0,52664,1,Q3,1,5,0,California,0,0,0,32,1151.05,0,0.0,0.0,1151.05,0,1,92069,0
70,29,47.17,Competitor,Competitor offered more data,79,Ben Lomond,6284,Month-to-Month,United States,9090-SGQXL,Churned,0,1,Male,1,Fiber Optic,"37.078873, -122.090386",37.078873,-122.090386,1,105.3,1,0,1,,1,0,1,1,Bank Withdrawal,1,6407,0,Q3,1,3,1,California,1,0,1,68,7299.65,0,3207.56,0.0,10507.21,0,1,95005,1
62,0,20.46,,,37,Santa Ysabel,2203,One Year,United States,8022-BECSI,Stayed,0,0,Male,0,,"33.174725, -116.743329",33.174725,-116.743329,0,19.6,0,0,0,,0,0,0,0,Credit Card,1,1143,0,Q3,0,5,0,California,0,0,0,22,422.5,0,450.12,0.0,872.62,0,0,92070,0
56,19,33.09,,,55,Rancho Santa Fe,3676,Month-to-Month,United States,8751-EDEKA,Stayed,0,1,Female,1,Fiber Optic,"32.99356, -117.207121",32.99356,-117.207121,1,89.9,0,0,7,,1,0,0,1,Credit Card,1,1072,0,Q3,1,4,0,California,1,1,0,28,2433.5,0,926.52,0.0,3360.02,0,1,92091,0
70,15,10.78,Price,Price too high,85,South Dos Palos,5390,Month-to-Month,United States,0397-GZBBC,Churned,0,0,Male,1,Fiber Optic,"36.959731, -120.653519",36.959731,-120.653519,1,93.85,1,0,0,,0,0,1,1,Bank Withdrawal,1,343,0,Q3,0,2,1,California,1,0,1,59,5574.75,0,636.02,8.13,6202.64,0,1,93665,1
54,13,29.78,Competitor,Competitor had better devices,73,Daggett,2792,Month-to-Month,United States,4110-PFEUZ,Churned,0,0,Female,1,Fiber Optic,"34.875144, -116.821698",34.875144,-116.821698,0,69.55,0,0,0,Offer E,0,0,0,0,Credit Card,1,678,0,Q3,0,1,0,California,0,0,0,1,69.55,0,29.78,0.0,99.33,0,1,92327,1
28,71,0.0,Dissatisfaction,Network reliability,88,Fresno,5212,Month-to-Month,United States,9206-GVPEQ,Churned,0,0,Male,1,Cable,"36.654614, -119.903674",36.654614,-119.903674,1,54.45,0,0,1,,0,1,1,1,Bank Withdrawal,0,35790,1,Q3,1,1,0,California,1,1,1,13,706.85,0,0.0,0.0,706.85,1,1,93706,1
38,8,13.88,,,25,Chula Vista,5674,Month-to-Month,United States,3338-CVVEH,Stayed,0,0,Male,1,Fiber Optic,"32.64164, -116.985026",32.64164,-116.985026,0,94.55,1,0,0,Offer D,0,0,0,0,Bank Withdrawal,1,12884,0,Q3,0,5,0,California,1,1,1,12,1173.55,0,166.56,0.0,1340.11,0,1,91913,0
78,0,18.39,,,71,Capay,3740,Two Year,United States,0516-QREYC,Stayed,0,0,Female,0,,"38.681651, -122.130569",38.681651,-122.130569,0,20.3,0,0,0,,0,0,1,0,Credit Card,1,262,0,Q3,0,5,1,California,0,0,0,24,459.95,0,441.36,0.0,901.31,0,0,95607,0
54,0,3.28,,,28,Bakersfield,4888,One Year,United States,6974-DAFLI,Stayed,0,0,Female,0,,"35.392599, -119.245341",35.392599,-119.245341,1,19.7,0,0,8,Offer B,0,0,0,1,Bank Withdrawal,1,40836,0,Q3,1,3,0,California,0,0,0,55,1140.05,0,180.4,0.0,1320.45,0,0,93312,0
25,82,0.0,,,58,Glendora,4710,Two Year,United States,3511-BFTJW,Stayed,1,1,Male,1,DSL,"34.119363, -117.855059",34.119363,-117.855059,1,38.5,0,3,8,Offer A,1,1,0,1,Credit Card,0,25135,0,Q3,1,4,0,California,0,0,0,72,2763.0,0,0.0,0.0,2763.0,1,1,91740,0
45,22,17.79,,,59,San Marcos,6383,Two Year,United States,0266-CLZKZ,Stayed,1,1,Female,1,Fiber Optic,"33.119028, -117.166036",33.119028,-117.166036,1,105.65,1,3,8,Offer A,0,0,1,1,Bank Withdrawal,1,6760,1,Q3,1,5,0,California,1,1,1,67,6717.9,0,1191.93,0.0,7909.83,0,1,92078,0
74,15,25.51,,,27,Simi Valley,5722,One Year,United States,6797-UCJHZ,Stayed,0,1,Female,1,Fiber Optic,"34.269449, -118.768471",34.269449,-118.768471,1,104.6,1,0,7,Offer A,1,0,0,1,Credit Card,1,64802,0,Q3,1,3,1,California,1,0,1,66,6819.45,0,1683.66,0.0,8503.11,0,1,93065,0
47,23,3.07,Price,Lack of affordable download/upload speed,83,Sacramento,5055,Two Year,United States,8809-RIHDD,Churned,0,1,Male,1,Fiber Optic,"38.549185, -121.328386",38.549185,-121.328386,1,103.4,1,0,1,,1,0,1,1,Bank Withdrawal,1,19611,0,Q3,1,3,0,California,1,1,1,72,7372.65,0,221.04,0.0,7593.69,0,1,95827,1
56,15,5.63,,,26,Merced,2228,Month-to-Month,United States,6077-BDPXA,Joined,0,0,Female,1,Fiber Optic,"37.255637, -120.493537",37.255637,-120.493537,0,70.15,0,0,0,,0,0,1,0,Bank Withdrawal,1,59289,0,Q3,0,3,0,California,0,0,0,3,194.2,0,16.89,0.0,211.09,0,1,95340,0
44,13,1.85,,,63,San Clemente,5902,Two Year,United States,7036-TYDEC,Stayed,0,1,Female,1,Fiber Optic,"33.4725, -117.584273",33.4725,-117.584273,0,104.0,1,0,0,,0,0,0,0,Bank Withdrawal,1,15297,1,Q3,0,5,0,California,1,1,1,69,7028.5,0,127.65,0.0,7156.15,0,1,92673,0
79,7,2.45,Dissatisfaction,Network reliability,79,Yuba City,4656,Month-to-Month,United States,5707-ORNDZ,Churned,0,0,Male,1,DSL,"39.075694, -121.70606",39.075694,-121.70606,0,54.55,1,0,0,Offer E,0,1,0,0,Bank Withdrawal,1,27786,0,Q3,0,1,1,California,0,0,0,9,494.05,0,22.05,0.0,516.1,0,1,95993,1
46,26,3.24,,,45,Doyle,5286,Two Year,United States,5930-GBIWP,Stayed,0,1,Male,1,Cable,"40.012675, -120.101857",40.012675,-120.101857,0,81.5,1,0,0,,1,1,1,0,Credit Card,1,1177,1,Q3,0,4,0,California,1,1,0,69,5553.25,0,223.56,0.0,5776.81,0,1,96109,0
43,0,12.26,,,80,Bellflower,4235,Two Year,United States,1399-OUPJN,Stayed,1,0,Female,0,,"33.887676, -118.127289",33.887676,-118.127289,1,19.75,0,2,3,,0,0,0,1,Bank Withdrawal,1,72893,0,Q3,1,5,0,California,0,0,0,57,1272.05,0,698.82,0.0,1970.87,0,0,90706,0
68,10,45.77,Attitude,Attitude of support person,78,Blue Lake,5684,Month-to-Month,United States,6987-XQSJT,Churned,0,0,Female,1,Fiber Optic,"40.94338, -123.831799",40.94338,-123.831799,0,79.5,1,0,0,,1,0,1,0,Bank Withdrawal,1,1584,0,Q3,0,1,1,California,0,0,0,54,4370.25,0,2471.58,0.0,6841.83,0,1,95525,1
75,15,16.74,,,45,Saratoga,6469,Month-to-Month,United States,3055-OYMSE,Stayed,0,0,Female,1,Fiber Optic,"37.257772, -122.051824",37.257772,-122.051824,0,73.8,0,0,0,,1,0,1,0,Credit Card,1,30589,0,Q3,0,3,1,California,0,0,0,53,4003.85,0,887.22,0.0,4891.07,0,1,95070,0
37,24,0.0,,,63,Palmdale,6245,Month-to-Month,United States,3160-TYXLT,Stayed,0,0,Male,1,DSL,"34.557711, -118.029441",34.557711,-118.029441,0,46.3,0,0,0,Offer B,1,1,1,0,Bank Withdrawal,0,25370,0,Q3,0,3,0,California,1,1,0,53,2546.85,0,0.0,0.0,2546.85,0,1,93552,0
51,6,2.53,,,69,Potrero,2257,One Year,United States,4091-TVOCN,Stayed,0,1,Male,1,Cable,"32.619465, -116.593605",32.619465,-116.593605,0,78.75,1,0,0,Offer B,0,1,1,0,Credit Card,1,905,0,Q3,0,3,0,California,1,1,1,48,3682.45,40,121.44,0.0,3843.89,0,0,91963,0
39,11,3.72,,,31,Piercy,6354,One Year,United States,2293-IJWPS,Stayed,0,1,Female,1,Fiber Optic,"39.955587, -123.681175",39.955587,-123.681175,1,100.75,1,0,5,Offer B,0,0,1,1,Credit Card,1,200,0,Q3,1,3,0,California,1,1,1,57,5985.0,0,212.04,0.0,6197.04,0,1,95587,0
56,29,5.81,,,72,Downieville,6254,Two Year,United States,3892-NXAZG,Stayed,1,1,Male,1,Fiber Optic,"39.578792, -120.780786",39.578792,-120.780786,1,114.05,1,1,4,Offer A,1,1,1,1,Credit Card,1,404,1,Q3,1,4,0,California,1,1,1,72,8289.2,0,418.32,0.0,8707.52,0,1,95936,0
73,15,49.34,,,44,California Hot Springs,4576,Two Year,United States,4706-DGAHW,Joined,0,0,Male,1,DSL,"35.865795, -118.69759",35.865795,-118.69759,0,45.2,0,0,0,Offer E,0,0,0,0,Bank Withdrawal,1,226,0,Q3,0,3,1,California,0,0,0,1,45.2,0,49.34,0.0,94.54,0,1,93207,0
58,20,42.05,,,24,Pescadero,4133,One Year,United States,0654-PQKDW,Stayed,1,1,Female,1,DSL,"37.22565, -122.297533",37.22565,-122.297533,1,70.75,0,2,5,,0,1,1,1,Bank Withdrawal,1,2055,1,Q3,1,3,0,California,0,0,1,62,4263.45,0,2607.1,0.0,6870.55,0,1,94060,0
22,85,15.09,,,62,South Gate,4634,Two Year,United States,8107-RZLNV,Stayed,0,1,Male,1,Fiber Optic,"33.944624, -118.192615",33.944624,-118.192615,1,106.3,1,0,10,,1,0,1,1,Bank Withdrawal,1,96267,0,Q3,1,5,0,California,1,1,1,72,7565.35,0,1086.48,0.0,8651.83,1,1,90280,0
55,19,11.27,,,36,San Geronimo,5733,One Year,United States,8200-KLNYW,Stayed,0,1,Female,1,DSL,"38.00474, -122.663717",38.00474,-122.663717,1,80.9,0,0,7,,0,1,0,1,Credit Card,1,548,1,Q3,1,4,0,California,1,1,1,21,1714.95,60,236.67,0.0,2011.62,0,0,94963,0
23,27,42.95,,,72,San Jose,2817,Month-to-Month,United States,2208-NQBCT,Stayed,1,0,Female,1,Fiber Optic,"37.246064, -121.749494",37.246064,-121.749494,1,81.95,0,3,10,,1,1,0,1,Bank Withdrawal,1,14792,0,Q3,1,3,0,California,0,0,0,26,2070.05,0,1116.7,0.0,3186.75,1,1,95138,0
39,11,30.62,Competitor,Competitor offered more data,89,San Francisco,5753,Month-to-Month,United States,6416-TVAIH,Churned,0,0,Male,1,Fiber Optic,"37.736535, -122.45732",37.736535,-122.45732,1,68.5,0,0,1,Offer E,0,0,1,1,Bank Withdrawal,1,20643,0,Q3,1,3,0,California,0,0,0,1,68.5,0,30.62,0.0,99.12,0,1,94127,1
60,0,41.04,,,62,Cayucos,5949,Month-to-Month,United States,5863-OOKCL,Stayed,0,0,Female,0,,"35.511833, -120.918713",35.511833,-120.918713,0,18.85,0,0,0,Offer D,0,0,0,0,Credit Card,1,3220,0,Q3,0,3,0,California,0,0,0,10,163.2,0,410.4,0.0,573.6,0,0,93430,0
44,17,32.94,,,41,Occidental,4488,One Year,United States,5294-IMHHT,Stayed,0,0,Male,1,Fiber Optic,"38.415003, -122.998726",38.415003,-122.998726,1,97.75,1,0,6,,1,0,0,1,Bank Withdrawal,1,1880,1,Q3,1,3,0,California,1,1,0,53,5043.2,0,1745.82,0.0,6789.02,0,1,95465,0
20,82,5.86,,,24,Galt,4190,Two Year,United States,6603-QWSPR,Stayed,0,1,Female,1,Fiber Optic,"38.274451, -121.259201",38.274451,-121.259201,0,104.4,0,0,0,Offer B,1,0,1,0,Bank Withdrawal,1,24194,1,Q3,0,4,0,California,1,1,1,46,4904.2,0,269.56,0.0,5173.76,1,1,95632,0
40,23,8.71,,,43,Fresno,3637,Month-to-Month,United States,3570-YUEKJ,Stayed,0,0,Female,1,DSL,"36.623632, -119.741322",36.623632,-119.741322,0,49.55,0,0,0,,1,0,1,0,Bank Withdrawal,1,21010,0,Q3,0,5,0,California,0,0,0,42,2077.95,0,365.82,0.0,2443.77,0,1,93725,0
37,0,2.57,,,36,Annapolis,5098,Two Year,United States,4625-XMOYM,Stayed,1,0,Female,0,,"38.731055, -123.316553",38.731055,-123.316553,1,26.25,1,1,8,,0,0,1,1,Bank Withdrawal,1,747,0,Q3,1,4,0,California,0,0,0,72,1988.05,0,185.04,0.0,2173.09,0,0,95412,0
73,16,32.03,,,55,Chualar,3553,One Year,United States,7016-NVRIC,Stayed,0,1,Male,1,Fiber Optic,"36.596271, -121.442274",36.596271,-121.442274,1,90.1,0,0,10,,0,1,0,1,Bank Withdrawal,1,1140,0,Q3,1,3,1,California,1,1,0,29,2656.7,0,928.87,0.0,3585.57,0,1,93925,0
50,6,5.99,,,64,San Jose,3057,Month-to-Month,United States,5119-KEPFY,Stayed,0,0,Male,1,Fiber Optic,"37.387027, -121.897775",37.387027,-121.897775,1,95.0,1,0,3,,0,0,1,1,Bank Withdrawal,1,26389,0,Q3,1,5,0,California,1,1,1,36,3440.25,0,215.64,0.0,3655.89,0,1,95131,0
48,27,41.23,,,77,Sacramento,3175,Month-to-Month,United States,9518-IMLHK,Stayed,0,1,Male,1,DSL,"38.53508, -121.444144",38.53508,-121.444144,0,72.45,0,0,0,,1,1,1,0,Bank Withdrawal,1,37031,1,Q3,0,4,0,California,0,0,1,31,2156.25,0,1278.13,0.0,3434.38,0,1,95820,0
30,59,29.98,,,23,Gilroy,3976,Two Year,United States,2351-BKRZW,Stayed,1,1,Female,1,Cable,"37.03889, -121.528955",37.03889,-121.528955,1,75.2,0,1,10,,0,1,0,1,Bank Withdrawal,1,49968,0,Q3,1,3,0,California,1,1,1,43,3254.35,0,1289.14,0.0,4543.49,0,1,95020,0
59,3,46.53,,,30,Earlimart,5529,Two Year,United States,7579-KKLOE,Stayed,0,1,Male,1,DSL,"35.858054, -119.305858",35.858054,-119.305858,1,91.25,1,0,7,Offer A,1,1,1,1,Credit Card,1,9318,1,Q3,1,3,0,California,1,1,1,71,6589.6,0,3303.63,0.0,9893.23,0,1,93219,0
52,13,20.3,,,70,Greenbrae,5914,Two Year,United States,2200-DSAAL,Stayed,0,1,Female,1,DSL,"37.946617, -122.563571",37.946617,-122.563571,0,80.65,1,0,0,,1,0,1,0,Bank Withdrawal,1,12010,0,Q3,0,3,0,California,1,1,1,68,5330.2,90,1380.4,0.0,6800.6,0,0,94904,0
35,7,9.51,Competitor,Competitor made better offer,68,Los Angeles,2371,One Year,United States,2359-QWQUL,Churned,0,1,Female,1,Fiber Optic,"34.001617, -118.222274",34.001617,-118.222274,1,104.7,0,0,1,,0,1,1,1,Credit Card,1,3642,1,Q3,1,2,0,California,1,1,1,39,4134.85,0,370.89,0.0,4505.74,0,1,90058,1
54,11,6.33,Dissatisfaction,Service dissatisfaction,85,Union City,2031,Month-to-Month,United States,3640-PHQXK,Churned,0,1,Female,1,Fiber Optic,"37.59485, -122.051521",37.59485,-122.051521,0,89.9,1,0,0,,0,0,1,0,Bank Withdrawal,1,66472,0,Q3,0,2,0,California,1,1,0,31,2806.9,0,196.23,41.18,2961.95,0,1,94587,1
57,10,2.93,,,32,Litchfield,5610,Two Year,United States,9558-IHEZX,Stayed,0,1,Female,1,Fiber Optic,"40.507272, -120.338228",40.507272,-120.338228,0,106.75,1,0,0,Offer A,1,1,1,0,Credit Card,1,385,0,Q3,0,3,0,California,1,1,1,71,7283.25,0,208.03,0.0,7491.28,0,1,96117,0
51,17,35.93,Other,Don't know,91,Bayside,4152,Month-to-Month,United States,5590-BYNII,Churned,0,0,Male,1,Fiber Optic,"40.825486, -124.049485",40.825486,-124.049485,0,100.75,1,0,0,,0,1,1,0,Bank Withdrawal,1,1689,0,Q3,0,2,0,California,1,1,1,22,2095.0,0,790.46,0.0,2885.46,0,1,95524,1
29,30,6.98,,,42,Upland,5377,Month-to-Month,United States,0314-TKOSI,Stayed,0,0,Female,1,Cable,"34.141146, -117.655583",34.141146,-117.655583,0,55.15,0,0,0,Offer E,1,1,0,0,Mailed Check,1,23331,0,Q3,0,4,0,California,0,0,0,6,322.9,0,41.88,0.0,364.78,1,0,91784,0
34,14,30.23,,,79,Princeton,5942,Two Year,United States,9330-VOFSZ,Stayed,0,1,Female,1,Fiber Optic,"39.424957, -122.039307",39.424957,-122.039307,1,110.8,1,0,1,Offer B,1,0,1,1,Credit Card,1,495,1,Q3,1,5,0,California,1,1,1,60,6640.7,0,1813.8,9.79,8444.71,0,1,95970,0
52,19,9.31,,,48,Richgrove,2434,Month-to-Month,United States,1104-FEJAM,Stayed,1,0,Male,1,DSL,"35.809921, -119.127437",35.809921,-119.127437,1,64.4,1,2,2,,1,0,0,1,Bank Withdrawal,1,2956,0,Q3,1,3,0,California,1,1,0,28,1802.15,0,260.68,0.0,2062.83,0,1,93261,0
60,0,2.71,,,57,Mendocino,5440,Two Year,United States,5220-AGAAX,Stayed,1,0,Male,0,,"39.305545, -123.743697",39.305545,-123.743697,1,24.0,1,1,8,Offer A,0,0,1,1,Bank Withdrawal,1,2229,0,Q3,1,4,0,California,0,0,0,68,1664.3,0,184.28,0.0,1848.58,0,0,95460,0
79,0,19.03,,,70,Inglewood,5295,Two Year,United States,6925-BAYGL,Stayed,0,0,Female,0,,"33.936291, -118.332639",33.936291,-118.332639,1,25.1,1,0,1,,0,0,0,1,Credit Card,1,27778,0,Q3,1,3,1,California,0,0,0,53,1275.6,0,1008.59,0.0,2284.19,0,0,90303,0
54,0,47.69,,,71,Pico Rivera,4185,Two Year,United States,6181-AXXYF,Stayed,1,0,Male,0,,"33.989524, -118.089299",33.989524,-118.089299,1,24.75,1,2,3,Offer A,0,0,0,1,Credit Card,1,63288,0,Q3,1,4,0,California,0,0,0,72,1859.1,0,3433.68,0.0,5292.78,0,0,90660,0
57,27,21.61,,,63,Corona,4753,One Year,United States,9150-HEPMB,Stayed,0,1,Male,1,Cable,"33.819385, -117.600213",33.819385,-117.600213,0,52.7,0,0,0,,0,1,0,0,Credit Card,1,60294,0,Q3,0,3,0,California,0,0,0,56,3019.7,0,1210.16,0.0,4229.86,0,1,92882,0
72,22,7.04,,,76,Pinon Hills,6090,One Year,United States,1309-XGFSN,Stayed,1,1,Male,1,DSL,"34.459322, -117.629729",34.459322,-117.629729,1,80.85,1,1,1,,1,0,1,1,Bank Withdrawal,1,4280,0,Q3,1,3,1,California,1,1,1,52,4079.55,0,366.08,0.0,4445.63,0,1,92372,0
55,12,16.48,Competitor,Competitor made better offer,82,Biola,5003,Month-to-Month,United States,4282-YMKNA,Churned,0,0,Female,1,Fiber Optic,"36.798882, -120.019511",36.798882,-120.019511,0,74.75,1,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,807,0,Q3,0,2,0,California,0,0,0,9,706.6,0,148.32,0.0,854.92,0,1,93606,1
74,23,39.36,Competitor,Competitor had better devices,87,Larkspur,5860,Month-to-Month,United States,6646-VRFOL,Churned,0,1,Male,1,Fiber Optic,"37.937082, -122.532369",37.937082,-122.532369,1,103.85,1,0,1,,1,0,1,1,Bank Withdrawal,1,6773,0,Q3,1,1,1,California,1,0,1,53,5485.5,0,2086.08,0.0,7571.58,0,1,94939,1
44,18,32.35,Competitor,Competitor had better devices,68,Brooks,3123,Month-to-Month,United States,3801-HMYNL,Churned,0,0,Male,1,Fiber Optic,"38.809804, -122.241383",38.809804,-122.241383,1,89.15,0,0,1,,0,0,0,1,Mailed Check,1,382,0,Q3,1,1,0,California,1,1,1,1,89.15,0,32.35,0.0,121.5,0,1,95606,1
31,26,30.95,Competitor,Competitor made better offer,89,San Diego,5365,Month-to-Month,United States,7786-WBJYI,Churned,0,0,Female,1,Fiber Optic,"32.957195, -117.202542",32.957195,-117.202542,0,77.95,1,0,0,,1,0,0,0,Bank Withdrawal,1,28201,0,Q3,0,2,0,California,0,0,0,4,305.55,0,123.8,0.0,429.35,0,1,92130,1
66,3,0.0,Competitor,Competitor offered higher download speeds,91,Los Angeles,2296,Month-to-Month,United States,1862-SKORY,Churned,0,0,Female,1,Cable,"34.089953, -118.294824",34.089953,-118.294824,1,39.3,0,0,1,,1,0,1,1,Bank Withdrawal,0,41713,0,Q3,1,3,1,California,0,0,1,40,1637.4,0,0.0,0.0,1637.4,0,1,90029,1
49,3,42.77,Price,Price too high,77,Waterford,6289,Two Year,United States,4355-HBJHH,Churned,0,1,Male,1,DSL,"37.669516, -120.626964",37.669516,-120.626964,1,79.7,1,0,0,,0,1,1,1,Bank Withdrawal,1,8308,0,Q3,0,1,0,California,1,1,1,67,5293.4,0,2865.59,0.0,8158.99,0,1,95386,1
78,27,43.98,Attitude,Attitude of support person,68,San Gabriel,5546,Month-to-Month,United States,7234-FECYN,Churned,0,1,Female,1,Fiber Optic,"34.089927, -118.095645",34.089927,-118.095645,0,101.35,1,0,0,,0,0,0,0,Bank Withdrawal,1,38041,0,Q3,0,3,1,California,1,0,1,8,780.5,0,351.84,0.0,1132.34,0,1,91776,1
28,51,7.28,Competitor,Competitor had better devices,96,Somes Bar,5723,Month-to-Month,United States,3838-OZURD,Churned,0,1,Male,1,Fiber Optic,"41.444606, -123.471895",41.444606,-123.471895,1,105.0,1,0,0,Offer A,1,0,1,1,Credit Card,1,202,0,Q3,0,1,0,California,1,1,1,66,7133.25,0,480.48,0.0,7613.73,1,1,95568,1
50,2,3.84,Dissatisfaction,Network reliability,74,Eldridge,4378,Month-to-Month,United States,9747-DDZOS,Churned,0,1,Female,1,Fiber Optic,"38.348884, -122.51699",38.348884,-122.51699,0,73.5,0,0,0,,0,0,0,0,Bank Withdrawal,1,363,0,Q3,0,2,0,California,0,0,0,1,73.5,0,3.84,0.0,77.34,0,1,95431,1
45,20,0.0,,,68,Suisun City,4481,Month-to-Month,United States,7395-XWZOY,Stayed,0,1,Male,1,DSL,"38.197907, -122.017258",38.197907,-122.017258,0,55.0,0,0,0,,1,1,1,0,Credit Card,0,39279,1,Q3,0,3,0,California,0,0,1,20,1165.55,0,0.0,0.0,1165.55,0,1,94585,0
28,71,7.55,,,52,Los Angeles,5263,Month-to-Month,United States,4747-LCAQL,Stayed,0,0,Male,1,DSL,"34.002642, -118.287596",34.002642,-118.287596,0,79.0,0,0,0,Offer C,1,1,1,0,Credit Card,1,56709,1,Q3,0,4,0,California,1,1,1,25,1902.0,0,188.75,0.0,2090.75,1,1,90037,0
59,26,37.63,,,63,Santa Monica,3854,Month-to-Month,United States,1803-BGNBD,Stayed,0,0,Female,1,DSL,"34.035849, -118.503508",34.035849,-118.503508,0,54.3,0,0,0,Offer D,1,0,1,0,Bank Withdrawal,1,11509,1,Q3,0,3,0,California,0,0,0,12,654.5,130,451.56,0.0,1236.06,0,0,90402,0
27,0,22.26,,,28,Fullerton,4222,Month-to-Month,United States,3824-RHKVR,Stayed,0,0,Female,0,,"33.877639, -117.961212",33.877639,-117.961212,0,19.7,0,0,0,Offer D,0,0,0,0,Credit Card,1,46105,0,Q3,0,4,0,California,0,0,0,17,340.35,0,378.42,0.0,718.77,1,0,92833,0
50,21,1.93,Attitude,Attitude of support person,96,Big Bend,6144,One Year,United States,2886-KEFUM,Churned,0,1,Female,1,Fiber Optic,"41.096569, -121.879082",41.096569,-121.879082,1,107.5,1,0,1,,1,0,1,1,Bank Withdrawal,1,265,0,Q3,1,3,0,California,1,1,1,63,6873.75,60,121.59,0.0,7055.34,0,0,96011,1
42,26,37.03,,,62,Pasadena,4756,One Year,United States,3850-OKINF,Stayed,1,0,Male,1,DSL,"34.139402, -118.128658",34.139402,-118.128658,1,66.2,1,3,0,Offer A,0,1,1,1,Bank Withdrawal,1,23742,0,Q3,0,3,0,California,0,0,1,71,4692.55,0,2629.13,0.0,7321.68,0,1,91106,0
32,14,42.0,,,78,Antioch,5289,One Year,United States,7919-ZODZZ,Stayed,1,1,Female,1,DSL,"37.980057, -121.801599",37.980057,-121.801599,1,65.9,0,2,1,Offer D,1,0,1,1,Credit Card,1,90891,0,Q3,1,4,0,California,1,1,0,10,660.05,0,420.0,0.0,1080.05,0,1,94509,0
78,9,48.95,Price,Extra data charges,74,Sacramento,2431,Month-to-Month,United States,5307-DZCVC,Churned,0,0,Female,1,Fiber Optic,"38.685069, -121.543709",38.685069,-121.543709,1,85.95,1,0,0,Offer C,0,0,1,1,Credit Card,1,854,0,Q3,0,3,1,California,0,0,1,32,2628.6,0,1566.4,0.0,4195.0,0,1,95835,1
35,20,23.31,,,46,Mccloud,2753,Month-to-Month,United States,5949-HGVJL,Stayed,0,0,Female,1,DSL,"41.251322, -122.105209",41.251322,-122.105209,1,73.05,0,0,7,,1,0,1,1,Bank Withdrawal,1,1586,1,Q3,1,5,0,California,1,1,1,26,1959.5,50,606.06,47.59,2567.97,0,0,96057,0
38,25,0.0,,,32,San Jose,5544,Two Year,United States,0343-QLUZP,Stayed,0,1,Male,1,DSL,"37.284265, -121.827673",37.284265,-121.827673,0,39.6,0,0,0,Offer B,1,1,0,0,Bank Withdrawal,0,57748,0,Q3,0,3,0,California,0,0,0,60,2424.5,0,0.0,38.46,2386.04,0,1,95111,0
25,58,14.32,,,27,Corcoran,4706,One Year,United States,2391-IPLOP,Stayed,0,1,Male,1,Cable,"36.04533, -119.532424",36.04533,-119.532424,1,69.65,1,0,6,Offer B,0,0,1,1,Bank Withdrawal,1,23506,1,Q3,1,4,0,California,0,0,1,50,3442.15,0,716.0,0.0,4158.15,1,1,93212,0
32,30,23.42,,,32,San Diego,4062,Month-to-Month,United States,9547-ITEFG,Stayed,1,1,Male,1,Fiber Optic,"32.741859, -117.090353",32.741859,-117.090353,1,102.6,1,3,8,Offer E,1,0,1,1,Credit Card,1,73006,0,Q3,1,5,0,California,1,1,1,9,897.75,0,210.78,0.0,1108.53,0,1,92105,0
47,22,44.21,,,52,Fremont,5378,Two Year,United States,9297-EONCV,Stayed,0,1,Female,1,DSL,"37.572273, -121.964583",37.572273,-121.964583,0,91.35,1,0,0,Offer A,1,1,1,0,Bank Withdrawal,1,66543,1,Q3,0,3,0,California,1,1,1,72,6697.2,0,3183.12,0.0,9880.32,0,1,94536,0
38,21,11.83,,,69,Clio,4265,Two Year,United States,6258-PVZWJ,Stayed,0,1,Male,1,DSL,"39.745805, -120.580882",39.745805,-120.580882,1,90.8,1,0,1,Offer A,1,1,1,1,Credit Card,1,88,1,Q3,1,4,0,California,1,1,1,68,6302.85,0,804.44,0.0,7107.29,0,1,96106,0
37,3,35.03,,,28,Sacramento,3483,One Year,United States,8970-ANWXO,Stayed,0,0,Female,1,DSL,"38.685069, -121.543709",38.685069,-121.543709,0,73.75,1,0,0,Offer D,0,0,1,0,Credit Card,1,854,1,Q3,0,3,0,California,1,1,1,23,1756.6,0,805.69,0.0,2562.29,0,1,95835,0
56,25,0.0,Dissatisfaction,Poor expertise of online support,83,Edwards,4800,Month-to-Month,United States,3329-WDIOK,Churned,0,0,Female,1,Cable,"34.966777, -117.961179",34.966777,-117.961179,0,50.6,0,0,0,,1,0,1,0,Bank Withdrawal,0,7685,0,Q3,0,1,0,California,1,1,1,3,155.35,0,0.0,0.0,155.35,0,1,93523,1
53,15,6.75,,,30,Fillmore,4069,Two Year,United States,6339-TBELP,Stayed,0,1,Male,1,Fiber Optic,"34.408161, -118.865111",34.408161,-118.865111,0,86.4,1,0,0,,0,0,1,0,Credit Card,1,16013,1,Q3,0,5,0,California,0,0,0,71,6172.0,0,479.25,0.0,6651.25,0,1,93015,0
34,16,4.82,,,66,Homewood,5394,Month-to-Month,United States,2229-VWQJH,Stayed,0,1,Female,1,DSL,"39.117018, -120.212535",39.117018,-120.212535,0,49.3,0,0,0,,0,0,1,0,Credit Card,1,858,0,Q3,0,5,0,California,0,0,0,24,1233.25,0,115.68,0.0,1348.93,0,1,96141,0
40,7,49.42,,,62,Covina,5228,Two Year,United States,6999-CHVCF,Stayed,0,1,Male,1,Fiber Optic,"34.084747, -117.886844",34.084747,-117.886844,0,102.1,1,0,0,,1,1,1,0,Bank Withdrawal,1,17554,0,Q3,0,3,0,California,1,1,0,68,7149.35,0,3360.56,0.0,10509.91,0,1,91723,0
56,30,0.0,,,27,Amboy,5092,Two Year,United States,7781-HVGMK,Stayed,0,1,Female,1,DSL,"34.559882, -115.637164",34.559882,-115.637164,1,65.2,0,0,5,Offer A,1,1,1,1,Credit Card,0,42,1,Q3,1,3,0,California,1,1,1,72,4784.45,0,0.0,0.0,4784.45,0,1,92304,0
35,0,12.81,Attitude,Attitude of service provider,80,Visalia,5437,Month-to-Month,United States,5510-BOIUJ,Churned,1,0,Male,0,,"36.303793, -119.375646",36.303793,-119.375646,0,19.25,0,7,0,,0,0,0,0,Credit Card,1,44741,0,Q3,0,3,0,California,0,0,0,1,19.25,0,12.81,0.0,32.06,0,0,93277,1
59,27,17.83,,,37,Ravendale,2904,Month-to-Month,United States,7586-ZATGZ,Stayed,0,0,Male,1,Fiber Optic,"40.845738, -120.322219",40.845738,-120.322219,0,84.9,1,0,0,,0,0,1,0,Bank Withdrawal,1,61,0,Q3,0,4,0,California,0,0,1,40,3369.05,0,713.2,0.0,4082.25,0,1,96123,0
64,19,40.15,Price,Long distance charges,87,Planada,5834,Month-to-Month,United States,1260-TTRXI,Churned,0,0,Male,1,DSL,"37.329725, -120.306399",37.329725,-120.306399,0,54.3,0,0,0,Offer E,0,0,0,0,Bank Withdrawal,1,4150,0,Q3,0,2,0,California,1,1,0,4,195.3,80,160.6,0.0,435.9,0,0,95365,1
58,8,0.0,,,47,Los Alamitos,5509,One Year,United States,5245-VDBUR,Stayed,0,1,Female,1,DSL,"33.79499, -118.065591",33.79499,-118.065591,1,35.45,0,0,4,,0,1,0,1,Credit Card,0,21343,0,Q3,1,4,0,California,0,0,0,52,1958.95,0,0.0,0.0,1958.95,0,1,90720,0
44,0,32.1,,,8,Long Beach,3611,Two Year,United States,7554-NEWDD,Stayed,0,0,Male,0,,"33.797638, -118.11662",33.797638,-118.11662,0,25.7,1,0,0,,0,0,0,0,Bank Withdrawal,1,38902,0,Q3,0,5,0,California,0,0,0,10,251.6,0,321.0,0.0,572.6,0,0,90815,0
78,24,43.4,,,38,Burlingame,5159,Two Year,United States,8224-DWCKX,Stayed,0,0,Male,1,Fiber Optic,"37.57028, -122.365778",37.57028,-122.365778,0,73.3,1,0,0,,0,0,1,0,Credit Card,1,40346,0,Q3,0,4,1,California,0,0,0,12,828.05,0,520.8,0.0,1348.85,0,1,94010,0
32,0,45.33,,,30,Redding,3863,Two Year,United States,1407-DIGZV,Joined,1,0,Female,0,,"40.677649, -122.29467",40.677649,-122.29467,1,19.1,0,2,9,,0,0,0,1,Mailed Check,1,41476,0,Q3,1,5,0,California,0,0,0,3,52.0,0,135.99,0.0,187.99,0,0,96003,0
56,20,14.65,,,32,Lee Vining,6264,Two Year,United States,1266-NZYUI,Stayed,0,1,Female,1,DSL,"37.890145, -119.184087",37.890145,-119.184087,1,66.85,1,0,6,Offer A,0,1,0,1,Bank Withdrawal,1,504,1,Q3,1,3,0,California,0,0,0,72,4758.8,0,1054.8,0.0,5813.6,0,1,93541,0
74,9,23.53,Competitor,Competitor had better devices,80,Fowler,4553,Month-to-Month,United States,5908-QMGOE,Churned,0,0,Male,1,Fiber Optic,"36.625792, -119.672483",36.625792,-119.672483,0,74.2,1,0,0,,0,0,1,0,Credit Card,1,5635,0,Q3,0,1,1,California,0,0,0,15,1133.9,0,352.95,43.31,1443.54,0,1,93625,1
19,59,11.24,Competitor,Competitor offered higher download speeds,87,Pasadena,5606,Month-to-Month,United States,5980-NOPLP,Churned,0,0,Female,1,Fiber Optic,"34.13946, -118.166649",34.13946,-118.166649,1,96.1,1,0,4,,0,0,1,1,Bank Withdrawal,1,10253,0,Q3,1,2,0,California,1,1,1,44,4364.1,0,494.56,0.0,4858.66,1,1,91105,1
39,14,48.45,,,39,Callahan,5592,Two Year,United States,4717-GHADL,Stayed,0,0,Female,1,DSL,"41.388397, -122.794636",41.388397,-122.794636,0,79.6,1,0,0,Offer B,1,0,1,0,Mailed Check,1,290,1,Q3,0,4,0,California,1,1,1,50,4024.2,0,2422.5,0.0,6446.7,0,1,96014,0
71,21,11.51,,,65,Chula Vista,2546,Two Year,United States,6185-TASNN,Joined,0,0,Male,1,DSL,"32.64164, -116.985026",32.64164,-116.985026,0,46.3,0,0,0,Offer E,0,0,0,0,Bank Withdrawal,1,12884,0,Q3,0,4,1,California,0,0,0,1,46.3,0,11.51,0.0,57.81,0,1,91913,0
32,0,15.16,,,56,Lompoc,3954,Month-to-Month,United States,9101-NTIXF,Joined,0,0,Male,0,,"34.601055, -120.382917",34.601055,-120.382917,0,19.4,0,0,0,Offer E,0,0,0,0,Credit Card,1,51737,0,Q3,0,5,0,California,0,0,0,2,50.6,0,30.32,0.0,80.92,0,0,93436,0
54,0,32.45,Attitude,Attitude of support person,77,Malibu,5211,Month-to-Month,United States,7551-JOHTI,Churned,0,0,Female,0,,"34.074572, -118.831181",34.074572,-118.831181,0,19.5,0,0,0,,0,0,0,0,Credit Card,1,19630,0,Q3,0,2,0,California,0,0,0,1,19.5,0,32.45,0.0,51.95,0,0,90265,1
79,0,23.23,,,62,Garden Grove,5766,One Year,United States,8746-BFOAJ,Stayed,0,0,Male,0,,"33.782955, -118.026456",33.782955,-118.026456,0,20.5,0,0,0,,0,0,0,0,Bank Withdrawal,1,15878,0,Q3,0,4,1,California,0,0,0,21,429.55,0,487.83,0.0,917.38,0,0,92845,0
21,0,29.55,,,59,California Hot Springs,4667,Month-to-Month,United States,8404-VLQFB,Stayed,1,0,Female,0,,"35.865795, -118.69759",35.865795,-118.69759,1,25.25,1,1,1,,0,0,1,1,Bank Withdrawal,1,226,0,Q3,1,3,0,California,0,0,0,15,394.85,0,443.25,0.0,838.1,1,0,93207,0
42,18,35.4,Attitude,Attitude of support person,86,Los Angeles,4028,Month-to-Month,United States,0689-NKYLF,Churned,0,1,Male,1,Fiber Optic,"34.002028, -118.430656",34.002028,-118.430656,0,83.2,0,0,0,Offer D,0,0,1,0,Bank Withdrawal,1,55204,0,Q3,0,2,0,California,0,0,1,13,1060.6,0,460.2,0.0,1520.8,0,1,90066,1
50,25,27.59,,,41,Fortuna,5130,Two Year,United States,8513-OLYGY,Stayed,0,1,Male,1,Fiber Optic,"40.584991, -124.121504",40.584991,-124.121504,1,115.8,1,0,8,,1,1,0,1,Credit Card,1,12241,1,Q3,1,3,0,California,1,1,1,72,8332.15,0,1986.48,0.0,10318.63,0,1,95540,0
63,0,24.23,,,30,Sacramento,2334,One Year,United States,2878-DHMIN,Stayed,1,0,Male,0,,"38.619049, -121.517552",38.619049,-121.517552,1,19.9,0,2,7,,0,0,0,1,Bank Withdrawal,1,31422,0,Q3,1,3,0,California,0,0,0,35,666.0,0,848.05,0.0,1514.05,0,0,95833,0
31,14,36.12,,,61,Manhattan Beach,3530,Month-to-Month,United States,9617-INGJY,Joined,0,0,Male,1,Fiber Optic,"33.889632, -118.39737",33.889632,-118.39737,0,70.6,0,0,0,,0,0,1,0,Credit Card,1,33758,0,Q3,0,3,0,California,0,0,0,1,70.6,0,36.12,0.0,106.72,0,1,90266,0
48,0,32.63,,,32,Newbury Park,4705,One Year,United States,7190-XHTWJ,Stayed,0,0,Female,0,,"34.172071, -118.946262",34.172071,-118.946262,0,19.3,0,0,0,,0,0,0,0,Mailed Check,1,37779,0,Q3,0,5,0,California,0,0,0,38,755.5,0,1239.94,0.0,1995.44,0,0,91320,0
77,5,1.12,,,50,Pacifica,2143,One Year,United States,6259-WJQLC,Stayed,0,1,Male,1,Fiber Optic,"37.573633, -122.455167",37.573633,-122.455167,0,81.1,1,0,0,Offer C,0,0,1,0,Credit Card,1,38885,0,Q3,0,4,1,California,0,0,0,32,2619.25,0,35.84,19.25,2635.84,0,1,94044,0
73,17,44.01,,,37,Colusa,5572,One Year,United States,8016-ZMGMO,Stayed,0,1,Female,1,Cable,"39.273096, -122.050763",39.273096,-122.050763,1,70.85,1,0,0,,1,0,1,1,Bank Withdrawal,1,7503,0,Q3,0,5,1,California,0,0,1,66,4738.85,0,2904.66,0.0,7643.51,0,1,95932,0
20,0,24.64,,,72,Sacramento,4667,Month-to-Month,United States,8681-ICONS,Stayed,1,0,Male,0,,"38.512569, -121.495184",38.512569,-121.495184,1,20.65,0,1,5,,0,0,1,1,Mailed Check,1,44683,0,Q3,1,3,0,California,0,0,0,29,654.85,0,714.56,0.0,1369.41,1,0,95822,0
35,8,0.0,,,42,Chico,3618,Month-to-Month,United States,8350-NYMVI,Stayed,0,1,Female,1,DSL,"39.903272, -121.843567",39.903272,-121.843567,0,41.1,0,0,0,,1,0,0,0,Bank Withdrawal,0,26971,1,Q3,0,3,0,California,0,0,0,39,1597.05,0,0.0,0.0,1597.05,0,1,95973,0
46,19,24.9,,,49,Inglewood,6375,Two Year,United States,3262-EIDHV,Stayed,1,1,Female,1,DSL,"33.936827, -118.359824",33.936827,-118.359824,1,84.7,1,1,1,Offer A,0,1,0,1,Credit Card,1,28680,1,Q3,1,4,0,California,1,1,1,72,5893.9,0,1792.8,0.0,7686.7,0,1,90304,0
35,27,42.45,,,74,Shingletown,5561,One Year,United States,6265-SXWBU,Stayed,1,1,Male,1,Fiber Optic,"40.497441, -121.827524",40.497441,-121.827524,1,95.75,1,2,9,,1,0,0,1,Credit Card,1,4231,0,Q3,1,4,0,California,0,0,1,69,6511.25,0,2929.05,0.0,9440.3,0,1,96088,0
20,27,13.55,,,70,Loyalton,4278,Month-to-Month,United States,5035-BVCXS,Stayed,0,0,Male,1,Fiber Optic,"39.637471, -120.226338",39.637471,-120.226338,0,75.9,0,0,0,,1,0,1,0,Credit Card,1,1822,0,Q3,0,4,0,California,0,0,0,11,866.4,0,149.05,0.0,1015.45,1,1,96118,0
41,29,29.41,,,51,Los Angeles,5450,Month-to-Month,United States,4647-XXZAM,Stayed,1,0,Female,1,DSL,"34.002642, -118.287596",34.002642,-118.287596,1,45.5,0,1,1,,0,0,0,1,Credit Card,1,56709,0,Q3,1,4,0,California,0,0,0,6,285.2,0,176.46,0.0,461.66,0,1,90037,0
23,58,45.71,,,78,Concord,5320,Month-to-Month,United States,1550-EENBN,Stayed,0,0,Female,1,Fiber Optic,"37.990118, -122.012188",37.990118,-122.012188,0,104.35,1,0,0,,1,1,0,0,Bank Withdrawal,1,18650,0,Q3,0,4,0,California,1,1,1,31,3205.6,0,1417.01,0.0,4622.61,1,1,94519,0
67,4,31.56,Price,Price too high,92,Castaic,5863,Month-to-Month,United States,5889-JTMUL,Churned,0,1,Female,1,Fiber Optic,"34.506627, -118.699048",34.506627,-118.699048,1,95.05,1,0,1,Offer B,1,0,1,1,Bank Withdrawal,1,22177,0,Q3,1,3,1,California,0,0,1,50,4888.7,50,1578.0,0.0,6516.7,0,0,91384,1
28,69,24.48,,,61,Los Angeles,4505,Two Year,United States,4827-DPADN,Stayed,1,1,Female,1,Cable,"34.078821, -118.177576",34.078821,-118.177576,1,83.3,1,3,3,,0,1,1,1,Bank Withdrawal,1,46960,1,Q3,1,3,0,California,1,1,1,72,6042.7,80,1762.56,0.0,7885.26,1,0,90032,0
64,27,45.86,Price,Long distance charges,91,Turlock,5796,Month-to-Month,United States,3428-XZMAZ,Churned,0,0,Male,1,Fiber Optic,"37.529656, -120.854357",37.529656,-120.854357,0,69.35,0,0,0,,0,0,1,0,Bank Withdrawal,1,24708,0,Q3,0,2,0,California,0,0,0,1,69.35,0,45.86,0.0,115.21,0,1,95382,1
35,28,35.29,,,39,Walnut Creek,5511,Month-to-Month,United States,9782-LGXMC,Stayed,1,1,Female,1,DSL,"37.916648, -122.008483",37.916648,-122.008483,1,61.75,0,1,6,,0,1,0,1,Bank Withdrawal,1,26022,1,Q3,1,3,0,California,0,0,0,49,3024.15,0,1729.21,0.0,4753.36,0,1,94598,0
35,0,24.48,,,77,Los Angeles,5526,Month-to-Month,United States,7310-EGVHZ,Joined,0,0,Male,0,,"34.070291, -118.349191",34.070291,-118.349191,0,20.2,0,0,0,Offer E,0,0,0,0,Bank Withdrawal,1,32901,0,Q3,0,5,0,California,0,0,0,1,20.2,0,24.48,0.0,44.68,0,0,90036,0
79,15,25.84,Dissatisfaction,Product dissatisfaction,66,Van Nuys,3980,Month-to-Month,United States,8988-ECPJR,Churned,0,0,Female,1,Fiber Optic,"34.17847, -118.459472",34.17847,-118.459472,1,79.6,1,0,1,Offer C,1,0,1,1,Credit Card,1,23646,0,Q3,1,1,1,California,0,0,0,34,2718.3,0,878.56,0.0,3596.86,0,1,91411,1
46,0,7.66,,,27,Hat Creek,4221,Month-to-Month,United States,2812-SFXMJ,Joined,1,0,Male,0,,"40.789799, -121.474529",40.789799,-121.474529,0,20.05,0,3,0,,0,0,0,0,Credit Card,1,397,0,Q3,0,3,0,California,0,0,0,1,20.05,0,7.66,0.0,27.71,0,0,96040,0
65,17,12.07,,,47,Baldwin Park,4666,Two Year,United States,1568-BEKZM,Stayed,0,1,Male,1,DSL,"34.098275, -117.967399",34.098275,-117.967399,1,90.05,1,0,7,,1,1,0,1,Credit Card,1,76890,1,Q3,1,3,1,California,1,1,1,70,6333.4,0,844.9,0.0,7178.3,0,1,91706,0
24,59,12.88,Competitor,Competitor made better offer,91,San Diego,5250,Two Year,United States,6680-NENYN,Churned,0,1,Female,1,Fiber Optic,"32.85723, -117.209766",32.85723,-117.209774,0,104.6,1,0,0,,1,0,1,0,Bank Withdrawal,1,34902,0,Q3,0,1,0,California,1,1,1,43,4759.85,0,553.84,0.0,5313.69,1,1,92122,1
80,16,39.57,,,41,La Canada Flintridge,4173,Two Year,United States,9402-ORRAH,Stayed,0,0,Female,1,Fiber Optic,"34.234912, -118.153729",34.234912,-118.153729,0,91.5,0,0,0,,0,0,1,0,Bank Withdrawal,1,20200,0,Q3,0,3,1,California,1,0,1,15,1400.3,0,593.55,48.66,1945.19,0,1,91011,0
36,0,13.72,,,21,Auburn,5380,Month-to-Month,United States,4568-TTZRT,Stayed,0,0,Male,0,,"38.99003, -121.114408",38.99003,-121.114408,0,20.4,0,0,0,Offer E,0,0,0,0,Credit Card,1,18197,0,Q3,0,5,0,California,0,0,0,9,181.8,0,123.48,0.0,305.28,0,0,95602,0
37,16,24.31,Competitor,Competitor had better devices,91,Moreno Valley,5270,Month-to-Month,United States,5159-YFPKQ,Churned,0,1,Female,1,Fiber Optic,"33.88274, -117.224878",33.88274,-117.224878,0,75.8,0,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,22983,0,Q3,0,1,0,California,0,0,0,2,160.75,0,48.62,0.0,209.37,0,1,92551,1
35,15,18.1,Competitor,Competitor had better devices,75,Eureka,2872,Month-to-Month,United States,7410-YTJIK,Churned,0,0,Female,1,Fiber Optic,"40.796621, -124.15428",40.796621,-124.15428,0,75.45,1,0,0,,0,0,0,0,Credit Card,1,23224,0,Q3,0,1,0,California,0,0,0,7,480.75,0,126.7,0.0,607.45,0,1,95501,1
39,17,11.02,,,51,Mount Hamilton,6295,Two Year,United States,4024-CSNBY,Stayed,0,1,Female,1,Fiber Optic,"37.382909, -121.634151",37.382909,-121.634151,1,94.25,1,0,8,,1,1,1,1,Bank Withdrawal,1,38,1,Q3,1,4,0,California,0,0,0,72,6849.75,100,793.44,0.0,7743.19,0,0,95140,0
59,30,26.91,,,53,Long Beach,5500,Two Year,United States,7113-HIPFI,Stayed,1,1,Male,1,Cable,"33.802664, -118.179971",33.802664,-118.179971,1,65.85,0,2,10,Offer A,1,1,0,1,Credit Card,1,49647,1,Q3,1,3,0,California,0,0,0,66,4097.05,0,1776.06,0.0,5873.11,0,1,90806,0
66,14,18.74,,,53,Fresno,4265,Two Year,United States,1162-ECVII,Stayed,0,1,Male,1,Fiber Optic,"36.799648, -119.801247",36.799648,-119.801247,1,109.75,1,0,1,Offer A,1,0,1,1,Bank Withdrawal,1,26580,1,Q3,1,4,1,California,1,1,1,72,7932.5,140,1349.28,0.0,9421.78,0,0,93704,0
57,19,2.83,,,53,Oceano,6237,Month-to-Month,United States,3413-DHLPB,Stayed,1,0,Male,1,Fiber Optic,"35.059695, -120.604741",35.059695,-120.604741,1,103.75,1,1,1,Offer B,1,0,1,1,Bank Withdrawal,1,7435,1,Q3,1,4,0,California,1,1,1,60,5969.95,0,169.8,0.0,6139.75,0,1,93445,0
39,27,49.64,Competitor,Competitor made better offer,90,San Diego,3370,Month-to-Month,United States,9600-NAXZN,Churned,0,0,Male,1,Fiber Optic,"32.898613, -117.202937",32.898613,-117.202937,0,101.4,1,0,0,,1,0,1,0,Bank Withdrawal,1,4258,0,Q3,0,1,0,California,1,1,1,43,4528.0,0,2134.52,0.0,6662.52,0,1,92121,1
55,0,41.52,,,38,River Pines,4636,One Year,United States,5871-DGTXZ,Stayed,0,0,Male,0,,"38.545775, -120.743325",38.545775,-120.743325,0,19.8,0,0,0,Offer C,0,0,0,0,Credit Card,1,364,0,Q3,0,4,0,California,0,0,0,32,607.7,0,1328.64,0.0,1936.34,0,0,95675,0
58,0,48.79,,,72,Downey,3160,Month-to-Month,United States,9629-NHXFW,Joined,1,0,Female,0,,"33.940884, -118.128628",33.940884,-118.128628,1,19.4,0,2,6,,0,0,1,1,Credit Card,1,40152,0,Q3,1,5,0,California,0,0,0,1,19.4,0,48.79,0.0,68.19,0,0,90241,0
23,0,6.56,,,76,Concord,4883,Two Year,United States,1790-NESIO,Stayed,0,0,Female,0,,"37.950248, -122.022455",37.950248,-122.022455,0,20.4,0,0,0,,0,0,1,0,Credit Card,1,27394,0,Q3,0,5,0,California,0,0,0,13,261.3,0,85.28,0.0,346.58,1,0,94518,0
76,18,19.74,Attitude,Attitude of support person,67,Redwood City,3853,Month-to-Month,United States,3398-ZOUAA,Churned,0,0,Male,1,Fiber Optic,"37.499411, -122.196318",37.499411,-122.196318,1,69.1,0,0,1,Offer D,0,0,1,1,Bank Withdrawal,1,32368,0,Q3,1,2,1,California,0,0,0,21,1474.75,0,414.54,0.0,1889.29,0,1,94063,1
22,59,34.75,,,56,Taft,4549,One Year,United States,6194-HBGQN,Stayed,0,1,Male,1,Cable,"35.184837, -119.402525",35.184837,-119.402525,0,81.15,1,0,0,,1,1,1,0,Credit Card,1,14937,1,Q3,0,4,0,California,0,0,1,51,4126.2,0,1772.25,0.0,5898.45,1,1,93268,0
51,19,20.1,,,76,La Crescenta,4026,Month-to-Month,United States,3541-ZNUHK,Stayed,1,0,Female,1,Fiber Optic,"34.239636, -118.245259",34.239636,-118.245259,1,85.1,1,2,5,,1,1,1,1,Bank Withdrawal,1,29110,0,Q3,1,3,0,California,0,0,0,55,4600.95,0,1105.5,14.3,5692.15,0,1,91214,0
30,48,24.21,,,35,Redlands,3727,Month-to-Month,United States,2455-USLMV,Stayed,0,1,Female,1,Fiber Optic,"34.003243, -117.138286",34.003243,-117.138286,0,84.75,1,0,0,Offer C,0,1,1,0,Credit Card,1,31230,0,Q3,0,3,0,California,0,0,0,31,2613.4,0,750.51,0.0,3363.91,0,1,92373,0
57,25,14.49,,,35,Kings Beach,5631,One Year,United States,2581-VKIRT,Stayed,0,0,Female,1,Cable,"39.246654, -120.029273",39.246654,-120.029273,1,65.5,1,0,6,,1,1,0,1,Mailed Check,1,4806,1,Q3,1,3,0,California,0,0,0,59,3801.3,0,854.91,0.0,4656.21,0,1,96143,0
23,48,33.32,,,35,Union City,2207,Month-to-Month,United States,4727-MCYZG,Joined,0,0,Male,1,DSL,"37.59485, -122.051521",37.59485,-122.051521,0,55.55,0,0,0,Offer E,0,0,0,0,Mailed Check,1,66472,0,Q3,0,5,0,California,1,1,0,1,55.55,30,33.32,0.0,118.87,1,0,94587,0
63,13,33.93,,,43,El Dorado,6261,Two Year,United States,1084-MNSMJ,Stayed,0,1,Female,1,DSL,"38.63153, -120.842609",38.63153,-120.842609,1,85.5,0,0,10,Offer B,1,1,0,1,Credit Card,1,4097,1,Q3,1,3,0,California,1,1,1,51,4421.95,0,1730.43,0.0,6152.38,0,1,95623,0
59,3,31.66,,,52,Palm Desert,6385,One Year,United States,7833-PKIHD,Stayed,0,0,Male,1,Cable,"33.694501, -116.412711",33.694501,-116.412711,1,76.4,0,0,1,,0,1,1,1,Bank Withdrawal,1,29340,1,Q3,1,3,0,California,1,1,1,51,3966.3,0,1614.66,0.0,5580.96,0,1,92260,0
74,12,7.11,,,22,Snelling,2145,Two Year,United States,0423-UDIJQ,Stayed,0,0,Male,1,DSL,"37.521708, -120.426843",37.521708,-120.426843,0,49.2,0,0,0,,0,0,0,0,Mailed Check,1,1158,1,Q3,0,4,1,California,0,0,0,9,447.9,0,63.99,0.0,511.89,0,1,95369,0
36,19,1.34,,,65,Greenview,4447,Two Year,United States,8125-QPFJD,Stayed,0,1,Female,1,DSL,"41.528541, -122.955018",41.528541,-122.955018,1,84.9,1,0,7,,0,1,1,1,Bank Withdrawal,1,295,1,Q3,1,4,0,California,1,1,1,72,6065.3,0,96.48,0.0,6161.78,0,1,96037,0
75,16,39.61,Competitor,Competitor made better offer,67,San Diego,4291,Month-to-Month,United States,2982-IHMFT,Churned,0,0,Female,1,Fiber Optic,"32.886925, -117.152162",32.886925,-117.152162,0,74.45,1,0,0,,0,0,1,0,Credit Card,1,74232,0,Q3,0,3,1,California,0,0,0,1,74.45,0,39.61,0.0,114.06,0,1,92126,1
57,14,13.13,,,23,Mount Laguna,2941,Month-to-Month,United States,3737-XBQDD,Stayed,0,1,Male,1,Fiber Optic,"32.830852, -116.444601",32.830852,-116.444601,0,84.85,1,0,0,Offer C,1,0,1,0,Bank Withdrawal,1,81,0,Q3,0,4,0,California,0,0,0,24,2048.8,80,315.12,0.0,2443.92,0,0,91948,0
79,25,28.86,Competitor,Competitor had better devices,96,Santa Barbara,4479,Month-to-Month,United States,1587-FKLZB,Churned,0,1,Male,1,Fiber Optic,"34.419203, -119.710008",34.419203,-119.710008,1,99.5,1,0,1,Offer A,0,0,1,1,Credit Card,1,31727,0,Q3,1,1,1,California,1,0,1,66,6822.15,0,1904.76,0.0,8726.91,0,1,93101,1
21,51,25.41,Attitude,Attitude of support person,96,El Monte,4830,Month-to-Month,United States,3143-ILDAL,Churned,0,0,Male,1,Fiber Optic,"34.074492, -118.01462",34.074492,-118.01462,0,94.45,1,0,0,,1,0,1,0,Bank Withdrawal,1,62660,1,Q3,0,3,0,California,1,1,0,56,5124.6,0,1422.96,0.0,6547.56,1,1,91732,1
42,22,6.49,,,44,Gardena,2036,Month-to-Month,United States,7605-SNLQG,Stayed,0,1,Female,1,DSL,"33.90139, -118.315697",33.90139,-118.315697,1,50.25,0,0,6,Offer B,0,0,1,1,Credit Card,1,26442,0,Q3,1,4,0,California,0,0,0,45,2221.55,0,292.05,0.0,2513.6,0,1,90249,0
52,30,3.04,,,64,La Habra,5588,One Year,United States,9402-ROUMJ,Stayed,1,1,Female,1,Fiber Optic,"33.940619, -117.9513",33.940619,-117.9513,1,100.25,1,3,10,Offer A,0,1,1,1,Bank Withdrawal,1,67354,1,Q3,1,3,0,California,1,1,0,67,6689.0,0,203.68,0.0,6892.68,0,1,90631,0
47,0,21.77,,,60,Sacramento,4175,One Year,United States,9824-QCJPK,Stayed,0,0,Male,0,,"38.490508, -121.284171",38.490508,-121.284171,1,20.0,0,0,7,,0,0,0,1,Mailed Check,1,592,0,Q3,1,3,0,California,0,0,0,36,666.75,0,783.72,0.0,1450.47,0,0,95830,0
74,11,6.51,Competitor,Competitor made better offer,81,Palo Cedro,2803,Month-to-Month,United States,2761-OCIAX,Churned,0,0,Male,1,Fiber Optic,"40.582399, -122.195512",40.582399,-122.195512,0,74.7,0,0,0,,1,0,1,0,Bank Withdrawal,1,4931,0,Q3,0,2,1,California,0,0,0,2,165.4,0,13.02,0.0,178.42,0,1,96073,1
55,0,16.68,,,21,Cressey,4463,One Year,United States,4116-IQRFR,Stayed,1,0,Male,0,,"37.420273, -120.66527",37.420273,-120.66527,1,24.1,1,2,1,Offer E,0,0,0,1,Credit Card,1,55,0,Q3,1,3,0,California,0,0,0,4,73.1,0,66.72,0.0,139.82,0,0,95312,0
78,19,49.38,Competitor,Competitor made better offer,91,San Diego,4739,One Year,United States,3424-NMNBO,Churned,0,1,Male,1,Fiber Optic,"32.825086, -117.199424",32.825086,-117.199424,1,108.85,1,0,1,,1,1,1,1,Bank Withdrawal,1,51213,0,Q3,1,1,1,California,1,0,1,58,6287.25,0,2864.04,0.0,9151.29,0,1,92117,1
34,23,33.79,,,75,Moraga,5902,Month-to-Month,United States,5879-SESNB,Stayed,0,0,Female,1,Fiber Optic,"37.827946, -122.107185",37.827946,-122.107185,0,75.25,1,0,0,Offer D,0,0,0,0,Bank Withdrawal,1,16510,0,Q3,0,3,0,California,0,0,0,11,888.65,0,371.69,0.0,1260.34,0,1,94556,0
73,13,37.15,,,42,Daggett,3355,One Year,United States,4415-WNGVR,Stayed,0,1,Female,1,DSL,"34.875144, -116.821698",34.875144,-116.821698,1,79.2,0,0,3,,0,1,1,1,Bank Withdrawal,1,678,1,Q3,1,4,1,California,1,1,1,12,943.85,20,445.8,0.0,1409.65,0,0,92327,0
62,11,0.0,,,26,Herald,4442,Two Year,United States,0562-KBDVM,Stayed,0,1,Female,1,DSL,"38.313447, -121.123886",38.313447,-121.123886,0,44.6,0,0,0,Offer A,1,1,1,0,Bank Withdrawal,0,1745,1,Q3,0,3,0,California,0,0,0,70,3058.15,0,0.0,0.0,3058.15,0,1,95638,0
21,52,0.0,,,45,Winton,4704,One Year,United States,9830-ECLEN,Stayed,1,1,Male,1,Cable,"37.421299, -120.599587",37.421299,-120.599587,1,50.0,0,3,9,,1,1,0,1,Mailed Check,0,11463,0,Q3,1,4,0,California,0,0,1,58,2919.85,0,0.0,0.0,2919.85,1,1,95388,0
54,0,45.15,,,65,Los Angeles,3277,One Year,United States,8332-OSJDW,Stayed,0,0,Male,0,,"34.088017, -118.327168",34.088017,-118.327168,1,26.4,1,0,5,,0,0,0,1,Mailed Check,1,32562,0,Q3,1,4,0,California,0,0,0,12,314.95,0,541.8,0.0,856.75,0,0,90038,0
30,27,45.51,,,58,Los Angeles,4250,One Year,United States,8822-KNBHV,Stayed,0,1,Female,1,DSL,"34.00709, -118.258681",34.00709,-118.258681,0,83.45,1,0,0,,1,1,1,0,Credit Card,1,101215,0,Q3,0,4,0,California,1,1,1,48,3887.85,0,2184.48,0.0,6072.33,0,1,90011,0
28,0,22.15,,,22,Bakersfield,5498,Month-to-Month,United States,3981-QSVQI,Stayed,0,0,Male,0,,"35.391733, -118.984109",35.391733,-118.984109,0,19.7,0,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,35643,0,Q3,0,4,0,California,0,0,0,8,168.9,0,177.2,0.0,346.1,1,0,93305,0
29,69,42.64,,,26,El Monte,5723,Month-to-Month,United States,6502-KUGLL,Stayed,1,0,Female,1,DSL,"34.074492, -118.01462",34.074492,-118.01462,1,59.45,0,2,4,Offer D,1,1,0,1,Bank Withdrawal,1,62660,1,Q3,1,3,0,California,0,0,0,14,780.85,0,596.96,0.0,1377.81,1,1,91732,0
63,2,26.09,Attitude,Attitude of support person,92,Visalia,3735,Month-to-Month,United States,7638-QVMVY,Churned,0,0,Female,1,Fiber Optic,"36.37559, -119.211689",36.37559,-119.211689,0,79.0,0,0,0,,0,0,1,0,Bank Withdrawal,1,30395,0,Q3,0,2,0,California,0,0,1,7,522.95,0,182.63,0.0,705.58,0,1,93292,1
58,23,16.33,Competitor,Competitor offered more data,67,Marshall,3099,Month-to-Month,United States,5981-ITEMU,Churned,0,0,Male,1,Fiber Optic,"38.129308, -122.834815",38.129308,-122.834815,1,97.1,1,0,1,Offer B,0,0,1,1,Bank Withdrawal,1,406,0,Q3,1,3,0,California,1,1,1,40,3706.95,0,653.2,41.85,4318.3,0,1,94940,1
30,27,26.58,,,75,Alamo,4518,Two Year,United States,1265-BCFEO,Stayed,0,1,Female,1,Cable,"37.855717, -121.994813",37.855717,-121.994813,1,80.45,1,0,1,Offer A,0,0,1,1,Bank Withdrawal,1,15187,1,Q3,1,5,0,California,1,1,1,71,5662.25,0,1887.18,0.0,7549.43,0,1,94507,0
69,12,22.34,,,47,Stockton,2422,Month-to-Month,United States,9605-WGJVW,Joined,0,0,Female,1,Fiber Optic,"37.974498, -121.319568",37.974498,-121.319568,0,70.2,0,0,0,,0,0,1,0,Bank Withdrawal,1,30476,0,Q3,0,5,1,California,0,0,0,1,70.2,0,22.34,0.0,92.54,0,1,95204,0
60,28,47.72,,,38,Biggs,5474,Two Year,United States,7560-QJAVJ,Stayed,0,1,Female,1,DSL,"39.457388, -121.818201",39.457388,-121.818201,0,79.6,0,0,0,,0,1,0,0,Bank Withdrawal,1,3169,1,Q3,0,3,0,California,1,1,1,70,5589.45,0,3340.4,42.34,8887.51,0,1,95917,0
32,11,45.75,,,70,Beverly Hills,4521,Two Year,United States,5090-EMGTC,Stayed,0,0,Female,1,Fiber Optic,"34.099891, -118.414338",34.099891,-118.414338,1,100.05,0,0,10,Offer B,1,0,1,1,Credit Card,1,21397,1,Q3,1,3,0,California,1,1,1,59,6034.85,0,2699.25,0.0,8734.1,0,1,90210,0
64,16,34.61,,,55,Sacramento,5577,Month-to-Month,United States,7271-AJDTL,Stayed,0,1,Female,1,Fiber Optic,"38.574856, -121.46504",38.574856,-121.46504,1,94.45,1,0,1,,1,0,1,1,Credit Card,1,16164,0,Q3,1,5,0,California,0,0,1,55,5073.1,0,1903.55,0.0,6976.65,0,1,95816,0
42,0,30.63,,,21,Alta,5272,Month-to-Month,United States,0927-CNGRH,Joined,1,0,Male,0,,"39.218096, -120.79153",39.218096,-120.79153,0,19.55,0,3,0,,0,0,0,0,Credit Card,1,751,0,Q3,0,4,0,California,0,0,0,1,19.55,0,30.63,0.0,50.18,0,0,95701,0
61,0,14.69,,,63,Caruthers,3526,One Year,United States,8884-MRNSU,Stayed,0,0,Male,0,,"36.5276, -119.865999",36.5276,-119.865999,1,19.9,0,0,8,Offer D,0,0,0,1,Bank Withdrawal,1,5446,0,Q3,1,3,0,California,0,0,0,17,329.75,0,249.73,0.0,579.48,0,0,93609,0
19,52,32.11,Competitor,Competitor offered higher download speeds,85,Knights Landing,2159,Month-to-Month,United States,4704-ERYFC,Churned,0,0,Female,1,Fiber Optic,"38.875508, -121.765866",38.875508,-121.765866,1,69.25,0,0,1,,0,0,1,1,Bank Withdrawal,1,1793,0,Q3,1,1,0,California,0,0,0,22,1554.0,0,706.42,0.0,2260.42,1,1,95645,1
52,11,7.32,,,70,Inglewood,5212,Month-to-Month,United States,7354-OIJLX,Stayed,0,0,Male,1,Fiber Optic,"33.958134, -118.330905",33.958134,-118.330905,0,75.85,1,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,13779,0,Q3,0,5,0,California,0,0,0,9,724.65,0,65.88,0.0,790.53,0,1,90305,0
74,2,31.61,Competitor,Competitor made better offer,85,San Diego,3677,Month-to-Month,United States,8098-LLAZX,Churned,0,0,Female,1,Fiber Optic,"32.85723, -117.209756",32.85723,-117.209774,0,95.45,1,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,34902,0,Q3,0,3,1,California,1,0,1,4,396.1,0,126.44,0.0,522.54,0,1,92122,1
37,3,35.56,,,42,Yuba City,3667,Month-to-Month,United States,9058-MJLZC,Stayed,0,0,Female,1,Fiber Optic,"39.02741, -121.614982",39.02741,-121.614982,0,94.6,0,0,0,,0,1,1,0,Bank Withdrawal,1,34967,0,Q3,0,3,0,California,1,1,1,24,2283.15,0,853.44,0.0,3136.59,0,1,95991,0
23,0,41.21,,,40,Petaluma,3461,Month-to-Month,United States,0484-JPBRU,Stayed,0,0,Male,0,,"38.235021, -122.557332",38.235021,-122.557332,0,25.25,1,0,0,,0,0,1,0,Bank Withdrawal,1,35419,0,Q3,0,4,0,California,0,0,0,41,996.45,0,1689.61,0.0,2686.06,1,0,94954,0
61,21,20.1,,,53,Escondido,2706,Month-to-Month,United States,2585-KTFRE,Joined,1,0,Male,1,Cable,"33.141265, -116.967221",33.141265,-116.967221,0,70.45,0,1,0,,1,1,1,0,Bank Withdrawal,1,48690,1,Q3,0,3,0,California,1,1,0,1,70.45,0,20.1,0.0,90.55,0,1,92027,0
32,16,2.25,,,53,La Mesa,5513,Two Year,United States,0019-EFAEP,Stayed,0,1,Female,1,Fiber Optic,"32.782501, -117.01611",32.782501,-117.01611,0,101.3,1,0,0,Offer A,1,1,1,0,Bank Withdrawal,1,24005,0,Q3,0,3,0,California,0,0,1,72,7261.25,0,162.0,0.0,7423.25,0,1,91942,0
40,0,9.66,Price,Long distance charges,96,Colusa,5600,Month-to-Month,United States,4892-VLANZ,Churned,0,0,Male,0,,"39.273096, -122.050763",39.273096,-122.050763,0,19.8,0,0,0,,0,0,0,0,Mailed Check,1,7503,0,Q3,0,3,0,California,0,0,0,1,19.8,0,9.66,0.0,29.46,0,0,95932,1
43,0,15.95,,,46,Boron,2282,Two Year,United States,6425-JWTDV,Stayed,0,0,Male,0,,"34.95703, -117.73045",34.95703,-117.73045,1,19.25,0,0,5,Offer B,0,0,0,1,Credit Card,1,2241,0,Q3,1,4,0,California,0,0,0,48,855.1,0,765.6,0.0,1620.7,0,0,93516,0
31,25,2.57,,,75,Modesto,4807,Month-to-Month,United States,7517-LDMPS,Stayed,0,0,Female,1,Fiber Optic,"37.716186, -121.025836",37.716186,-121.025836,0,84.6,0,0,0,,1,0,1,0,Bank Withdrawal,1,26055,0,Q3,0,5,0,California,1,1,0,12,1017.35,0,30.84,0.0,1048.19,0,1,95356,0
37,0,12.72,,,33,Madera,3526,One Year,United States,3982-JGSFD,Stayed,0,0,Male,0,,"37.004068, -119.930027",37.004068,-119.930027,0,20.35,0,0,0,,0,0,1,0,Credit Card,1,49247,0,Q3,0,5,0,California,0,0,0,36,695.85,0,457.92,0.0,1153.77,0,0,93638,0
19,52,15.89,,,21,San Francisco,3215,Two Year,United States,6603-YRDCJ,Stayed,0,0,Male,1,DSL,"37.731505, -122.384532",37.731505,-122.384532,1,61.05,0,0,3,Offer C,1,1,1,1,Credit Card,1,33177,1,Q3,1,3,0,California,0,0,0,33,2018.4,0,524.37,0.0,2542.77,1,1,94124,0
20,0,17.53,,,69,Riverside,2309,Month-to-Month,United States,1345-GKDZZ,Stayed,1,0,Male,0,,"33.976328, -117.319786",33.976328,-117.319786,0,19.55,0,1,0,,0,0,0,0,Credit Card,1,48649,0,Q3,0,4,0,California,0,0,0,6,128.6,0,105.18,0.0,233.78,1,0,92507,0
79,9,21.15,Competitor,Competitor made better offer,73,Temecula,4819,Month-to-Month,United States,4094-NSEDU,Churned,0,0,Female,1,Fiber Optic,"33.507255, -117.029473",33.507255,-117.029473,0,94.25,1,0,0,,0,0,1,0,Bank Withdrawal,1,46171,0,Q3,0,2,1,California,1,0,1,21,1973.75,0,444.15,0.0,2417.9,0,1,92592,1
78,9,42.33,Competitor,Competitor had better devices,90,Rancho Cordova,4028,Month-to-Month,United States,0506-LVNGN,Churned,0,1,Female,1,Fiber Optic,"38.591134, -121.161585",38.591134,-121.161585,0,75.55,0,0,0,,0,0,1,0,Credit Card,1,299,0,Q3,0,1,1,California,0,0,0,5,349.65,0,211.65,0.0,561.3,0,1,95742,1
24,53,15.94,,,46,Hesperia,4274,Two Year,United States,0942-KOWSM,Stayed,0,1,Female,1,DSL,"34.361387, -117.337509",34.361387,-117.337509,1,80.8,0,0,4,Offer C,1,0,0,1,Bank Withdrawal,1,68515,1,Q3,1,5,0,California,1,1,1,30,2369.3,0,478.2,0.0,2847.5,1,1,92345,0
55,12,4.61,,,72,Corona,5076,One Year,United States,2731-GJRDG,Stayed,0,1,Female,1,Fiber Optic,"33.918043, -117.617809",33.918043,-117.617809,0,109.55,1,0,0,,0,1,1,0,Bank Withdrawal,1,16998,1,Q3,0,3,0,California,1,1,1,32,3608.0,0,147.52,0.0,3755.52,0,1,92880,0
72,23,44.14,,,59,Ojai,5742,Two Year,United States,0093-EXYQL,Stayed,0,0,Female,1,Fiber Optic,"34.581308, -118.931948",34.581308,-118.931948,0,91.55,0,0,0,,0,0,1,0,Bank Withdrawal,1,21633,0,Q3,0,3,1,California,1,0,1,40,3673.6,0,1765.6,0.0,5439.2,0,1,93023,0
36,17,24.09,Other,Moved,90,Downieville,4580,Month-to-Month,United States,2919-HBCJO,Churned,0,0,Female,1,Fiber Optic,"39.578792, -120.780786",39.578792,-120.780786,0,76.65,0,0,0,,1,0,1,0,Bank Withdrawal,1,404,0,Q3,0,1,0,California,0,0,0,4,333.6,0,96.36,0.0,429.96,0,1,95936,1
26,51,36.6,Price,Price too high,86,Altadena,5719,Month-to-Month,United States,0867-MKZVY,Churned,1,0,Female,1,Fiber Optic,"34.196837, -118.142236",34.196837,-118.142236,1,82.4,1,1,5,,0,1,0,1,Bank Withdrawal,1,36243,0,Q3,1,1,0,California,0,1,0,20,1592.35,0,732.0,33.43,2290.92,1,1,91001,1
70,21,47.72,,,30,Buttonwillow,5982,One Year,United States,4908-XAXAY,Stayed,0,1,Female,1,Fiber Optic,"35.451402, -119.488413",35.451402,-119.488413,0,89.85,0,0,0,,1,0,1,0,Bank Withdrawal,1,2078,0,Q3,0,4,1,California,1,0,0,49,4287.2,0,2338.28,0.0,6625.48,0,1,93206,0
28,69,0.0,,,58,Escalon,2013,Month-to-Month,United States,9743-DQKQW,Joined,0,0,Male,1,DSL,"37.818543, -121.006907",37.818543,-121.006907,0,25.1,0,0,0,Offer E,0,0,0,0,Bank Withdrawal,0,11474,0,Q3,0,5,0,California,0,0,0,3,79.8,0,0.0,0.0,79.8,1,1,95320,0
56,21,29.04,Price,Lack of affordable download/upload speed,91,Lawndale,5082,Month-to-Month,United States,8943-URTMR,Churned,0,0,Female,1,Fiber Optic,"33.88856, -118.351813",33.88856,-118.351813,0,79.65,0,0,0,Offer E,0,0,1,0,Mailed Check,1,33300,0,Q3,0,2,0,California,0,0,1,2,152.7,0,58.08,0.0,210.78,0,1,90260,1
52,29,37.01,,,69,Herald,5351,Month-to-Month,United States,7798-JVXYM,Stayed,0,0,Female,1,DSL,"38.313447, -121.123886",38.313447,-121.123886,0,69.65,0,0,0,Offer D,0,0,1,0,Bank Withdrawal,1,1745,1,Q3,0,3,0,California,1,1,1,14,921.4,0,518.14,0.0,1439.54,0,1,95638,0
60,4,21.88,Price,Long distance charges,74,Sacramento,5801,Month-to-Month,United States,4822-NGOCH,Churned,0,1,Female,1,Fiber Optic,"38.494832, -121.529447",38.494832,-121.529447,0,84.45,1,0,0,,1,0,1,0,Bank Withdrawal,1,42832,0,Q3,0,2,0,California,0,0,0,13,1058.6,0,284.44,0.0,1343.04,0,1,95831,1
39,0,12.68,,,24,Eagleville,5074,Month-to-Month,United States,2342-CKIAO,Joined,0,0,Female,0,,"41.280341, -120.150381",41.280341,-120.150381,0,20.3,0,0,0,,0,0,0,0,Credit Card,1,132,0,Q3,0,5,0,California,0,0,0,2,41.2,0,25.36,0.0,66.56,0,0,96110,0
20,46,12.39,,,59,Concord,4725,Month-to-Month,United States,9732-EQMWY,Stayed,0,1,Female,1,Fiber Optic,"37.950248, -122.022455",37.950248,-122.022455,1,99.4,0,0,1,,1,0,0,1,Bank Withdrawal,1,27394,0,Q3,1,4,0,California,1,1,1,49,5025.0,10,607.11,0.0,5642.11,1,0,94518,0
25,47,0.0,,,65,Coachella,2734,Month-to-Month,United States,4501-VCPFK,Stayed,0,1,Male,1,Cable,"33.680031, -116.171678",33.680031,-116.171678,0,35.75,0,0,0,Offer C,0,0,0,0,Bank Withdrawal,0,23170,1,Q3,0,5,0,California,0,0,0,26,1022.5,0,0.0,0.0,1022.5,1,1,92236,0
44,12,13.01,Dissatisfaction,Network reliability,83,San Francisco,2614,Month-to-Month,United States,4074-SJFFA,Churned,0,0,Female,1,DSL,"37.760412, -122.484966",37.760412,-122.484966,0,54.75,0,0,0,,0,0,1,0,Mailed Check,1,55504,0,Q3,0,3,0,California,1,1,0,1,54.75,0,13.01,0.0,67.76,0,1,94122,1
28,0,42.42,,,25,Monrovia,5454,Month-to-Month,United States,0970-QXPXW,Joined,0,0,Female,0,,"34.1528, -118.000482",34.1528,-118.000482,0,19.65,0,0,0,,0,0,0,0,Credit Card,1,41067,0,Q3,0,3,0,California,0,0,0,1,19.65,0,42.42,0.0,62.07,1,0,91016,0
23,0,25.91,,,76,Monterey Park,2221,One Year,United States,9847-HNVGP,Stayed,0,0,Male,0,,"34.049172, -118.115022",34.049172,-118.115022,0,19.95,0,0,0,Offer D,0,0,0,0,Credit Card,1,26933,0,Q3,0,5,0,California,0,0,0,17,310.6,0,440.47,0.0,751.07,1,0,91755,0
40,23,44.26,Other,Don't know,90,Rodeo,3631,Month-to-Month,United States,2195-ZRVAX,Churned,0,1,Female,1,Cable,"38.027218, -122.23463",38.027218,-122.23463,1,85.3,0,0,1,,0,0,1,1,Bank Withdrawal,1,8506,0,Q3,1,2,0,California,1,1,0,47,4045.65,0,2080.22,0.0,6125.87,0,1,94572,1
48,0,8.25,,,29,Middletown,3713,Month-to-Month,United States,0208-BPQEJ,Stayed,1,0,Female,0,,"38.787446, -122.58675",38.787446,-122.58675,1,19.4,0,1,0,Offer D,0,0,0,1,Bank Withdrawal,1,7789,0,Q3,0,3,0,California,0,0,0,12,198.1,0,99.0,0.0,297.1,0,0,95461,0
58,15,0.0,,,39,Diamond Springs,6314,Two Year,United States,3884-UEBXB,Stayed,1,0,Female,1,DSL,"38.683605, -120.811852",38.683605,-120.811852,1,36.15,0,1,5,,1,1,0,1,Bank Withdrawal,0,4426,0,Q3,1,3,0,California,0,0,0,67,2434.45,0,0.0,0.0,2434.45,0,1,95619,0
47,23,15.05,,,69,Acampo,6361,One Year,United States,1017-FBQMM,Stayed,1,0,Female,1,Fiber Optic,"38.200231, -121.235034",38.200231,-121.235034,1,106.05,1,2,8,Offer B,1,0,1,1,Credit Card,1,6317,1,Q3,1,4,0,California,1,1,1,62,6703.5,0,933.1,0.0,7636.6,0,1,95220,0
75,12,36.36,Other,Moved,88,North Hollywood,2960,Month-to-Month,United States,1624-NALOJ,Churned,0,0,Male,1,Fiber Optic,"34.207295, -118.400022",34.207295,-118.400022,0,89.8,1,0,0,,1,0,1,0,Bank Withdrawal,1,57146,0,Q3,0,1,1,California,1,0,0,5,502.6,0,181.8,0.0,684.4,0,1,91605,1
66,27,9.93,Dissatisfaction,Limited range of services,66,Huntington Park,5769,Month-to-Month,United States,1268-ASBGA,Churned,0,0,Female,1,Fiber Optic,"33.97803, -118.217141",33.97803,-118.217141,1,85.35,1,0,1,Offer D,0,0,1,1,Credit Card,1,78114,0,Q3,1,2,1,California,1,0,0,16,1375.15,0,158.88,0.0,1534.03,0,1,90255,1
48,14,29.8,,,55,Santa Ana,4278,Two Year,United States,2234-EOFPT,Stayed,0,0,Male,1,DSL,"33.748478, -117.858918",33.748478,-117.858918,1,79.35,0,0,2,,1,1,1,1,Bank Withdrawal,1,58157,1,Q3,1,3,0,California,1,1,1,72,5753.25,40,2145.6,0.0,7938.85,0,0,92701,0
39,57,9.58,,,37,Sacramento,3582,Month-to-Month,United States,8205-MQUGY,Stayed,1,0,Male,1,Cable,"38.646209, -121.52446",38.646209,-121.52446,1,49.2,0,3,8,Offer D,0,1,1,1,Bank Withdrawal,1,8403,0,Q3,1,3,0,California,0,0,0,12,571.15,80,114.96,0.0,766.11,0,0,95834,0
75,14,22.92,Competitor,Competitor made better offer,96,Summerland,5059,Month-to-Month,United States,4554-YGZIH,Churned,0,0,Male,1,Fiber Optic,"34.420998, -119.60137",34.420998,-119.60137,1,90.05,1,0,3,Offer B,1,0,0,1,Credit Card,1,576,0,Q3,1,2,1,California,1,0,0,49,4547.25,0,1123.08,0.0,5670.33,0,1,93067,1
45,5,33.45,,,66,West Sacramento,2830,One Year,United States,5985-TBABQ,Stayed,0,0,Female,1,DSL,"38.592745, -121.540036",38.592745,-121.540036,0,74.75,1,0,0,Offer C,0,1,0,0,Credit Card,1,12756,0,Q3,0,4,0,California,1,1,1,32,2282.95,0,1070.4,0.0,3353.35,0,1,95605,0
41,13,35.38,,,68,San Diego,5501,One Year,United States,0334-ZFJSR,Stayed,0,0,Female,1,Cable,"32.808814, -117.134694",32.808814,-117.134694,1,66.05,1,0,0,,1,1,1,1,Credit Card,1,25232,1,Q3,0,4,0,California,0,0,0,55,3462.1,150,1945.9,44.53,5513.47,0,0,92123,0
26,51,20.34,,,20,Tustin,4072,Two Year,United States,9548-LIGTA,Stayed,0,0,Male,1,Cable,"33.735802, -117.818805",33.735802,-117.818805,1,81.05,0,0,2,,1,1,1,1,Credit Card,1,55062,1,Q3,1,3,0,California,1,1,1,61,4747.65,0,1240.74,0.0,5988.39,1,0,92780,0
40,0,15.14,Attitude,Attitude of support person,68,Huron,2362,One Year,United States,4464-JCOLN,Churned,0,0,Male,0,,"36.217864, -120.080117",36.217864,-120.080117,1,19.85,0,0,2,Offer E,0,0,0,1,Mailed Check,1,6918,0,Q3,1,3,0,California,0,0,0,2,35.9,0,30.28,0.0,66.18,0,0,93234,1
69,23,0.0,,,50,Hacienda Heights,3094,One Year,United States,5046-NUHWD,Stayed,0,1,Female,1,Cable,"33.998471, -117.973758",33.998471,-117.973758,1,45.0,0,0,5,,0,1,1,1,Bank Withdrawal,0,53686,0,Q3,1,3,1,California,1,0,0,29,1228.65,0,0.0,0.0,1228.65,0,1,91745,0
52,0,3.43,,,22,Redding,4790,Two Year,United States,2429-AYKKO,Stayed,0,0,Male,0,,"40.677649, -122.29467",40.677649,-122.29467,0,19.85,0,0,0,Offer A,0,0,0,0,Bank Withdrawal,1,41476,0,Q3,0,5,0,California,0,0,0,72,1434.1,0,246.96,0.0,1681.06,0,0,96003,0
76,10,2.21,,,68,Long Beach,4163,One Year,United States,1591-MQJTP,Stayed,0,1,Male,1,Fiber Optic,"33.783047, -118.1486",33.783047,-118.1486,1,93.65,1,0,7,Offer B,0,1,1,1,Bank Withdrawal,1,43467,0,Q3,1,4,1,California,1,0,0,51,4839.15,0,112.71,0.0,4951.86,0,1,90804,0
50,18,0.0,,,55,Hilmar,4467,One Year,United States,3069-SSVSN,Joined,0,0,Female,1,DSL,"37.394536, -120.890747",37.394536,-120.890747,0,25.85,0,0,0,,0,0,0,0,Credit Card,0,7177,0,Q3,0,3,0,California,0,0,0,1,25.85,0,0.0,0.0,25.85,0,1,95324,0
35,19,30.0,,,75,San Anselmo,6342,Two Year,United States,0244-LGNFY,Stayed,1,1,Female,1,DSL,"37.99272, -122.575026",37.99272,-122.575026,1,92.65,1,1,4,,1,1,0,1,Bank Withdrawal,1,16849,1,Q3,1,4,0,California,1,1,1,72,6733.0,0,2160.0,0.0,8893.0,0,1,94960,0
31,30,30.07,,,46,Escondido,4562,One Year,United States,7102-JJVTX,Stayed,0,0,Female,1,DSL,"33.081478, -117.033814",33.081478,-117.033814,1,48.6,0,0,9,Offer E,0,1,0,1,Credit Card,1,49281,0,Q3,1,3,0,California,0,0,0,9,422.3,0,270.63,20.45,672.48,0,1,92025,0
51,3,18.82,,,74,Granada Hills,2332,Month-to-Month,United States,3199-XGZCY,Stayed,0,0,Female,1,Fiber Optic,"34.291273, -118.505104",34.291273,-118.505104,0,75.25,1,0,0,,0,0,1,0,Bank Withdrawal,1,48867,0,Q3,0,4,0,California,0,0,0,8,576.7,0,150.56,0.0,727.26,0,1,91344,0
80,22,4.51,,,20,Huntington Park,5177,One Year,United States,9705-IOVQQ,Stayed,1,0,Male,1,Fiber Optic,"33.97803, -118.217141",33.97803,-118.217141,1,99.0,1,2,10,,1,0,0,1,Bank Withdrawal,1,78114,0,Q3,1,5,1,California,1,1,1,61,5969.3,0,275.11,21.17,6223.24,0,1,90255,0
54,7,21.12,,,20,Adin,4320,Month-to-Month,United States,8993-IZEUX,Stayed,0,0,Male,1,Fiber Optic,"41.171578, -120.913161",41.171578,-120.913161,0,69.15,0,0,0,,0,0,0,0,Bank Withdrawal,1,615,0,Q3,0,3,0,California,0,0,0,7,488.65,0,147.84,0.0,636.49,0,1,96006,0
68,0,19.14,,,78,Sultana,6421,Two Year,United States,6614-YWYSC,Stayed,0,0,Male,0,,"36.545353, -119.338535",36.545353,-119.338535,1,25.0,1,0,5,,0,0,0,1,Bank Withdrawal,1,306,0,Q3,1,3,1,California,0,0,0,61,1501.75,0,1167.54,0.0,2669.29,0,0,93666,0
66,19,15.6,,,62,Somes Bar,4048,Two Year,United States,2207-QPJED,Stayed,0,1,Female,1,Fiber Optic,"41.444606, -123.471895",41.444606,-123.471895,1,90.0,0,0,8,,0,0,0,1,Bank Withdrawal,1,202,1,Q3,1,4,1,California,0,0,1,37,3371.75,0,577.2,0.0,3948.95,0,1,95568,0
39,27,24.45,Dissatisfaction,Lack of self-service on Website,85,Riverbank,2224,Two Year,United States,7666-WKRON,Churned,0,1,Female,1,Fiber Optic,"37.734971, -120.954271",37.734971,-120.954271,0,80.45,0,0,0,,0,0,1,0,Bank Withdrawal,1,16525,1,Q3,0,3,0,California,0,0,0,39,3201.55,0,953.55,0.0,4155.1,0,1,95367,1
41,21,32.82,Competitor,Competitor made better offer,90,San Diego,5284,Month-to-Month,United States,5054-IEXZT,Churned,0,0,Male,1,Fiber Optic,"32.825086, -117.199424",32.825086,-117.199424,0,75.35,0,0,0,,1,0,1,0,Bank Withdrawal,1,51213,0,Q3,0,3,0,California,0,0,0,1,75.35,10,32.82,0.0,118.17,0,0,92117,1
61,0,23.77,,,79,Montrose,5707,One Year,United States,1293-HHSHJ,Stayed,0,0,Female,0,,"34.2112, -118.230625",34.2112,-118.230625,0,21.1,0,0,0,Offer C,0,0,0,0,Credit Card,1,7527,0,Q3,0,4,0,California,0,0,0,35,741.0,0,831.95,14.23,1558.72,0,0,91020,0
42,0,31.83,,,72,Fallbrook,5359,Month-to-Month,United States,6509-TSGWN,Stayed,1,0,Female,0,,"33.362575, -117.299644",33.362575,-117.299644,1,26.45,1,2,1,,0,0,0,1,Credit Card,1,42239,0,Q3,1,4,0,California,0,0,0,37,911.6,0,1177.71,0.0,2089.31,0,0,92028,0
75,13,2.63,,,28,Greenview,3175,Two Year,United States,3292-PBZEJ,Stayed,0,1,Male,1,Fiber Optic,"41.528541, -122.955018",41.528541,-122.955018,0,111.4,1,0,0,,1,0,1,0,Bank Withdrawal,1,295,1,Q3,0,3,1,California,1,0,1,11,1183.05,40,28.93,0.0,1251.98,0,0,96037,0
23,58,27.97,Competitor,Competitor made better offer,95,San Diego,2050,Month-to-Month,United States,8565-CLBZW,Churned,0,1,Male,1,Fiber Optic,"32.825086, -117.199424",32.825086,-117.199424,0,89.85,1,0,0,,0,0,1,0,Mailed Check,1,51213,0,Q3,0,3,0,California,0,1,1,24,2165.05,0,671.28,0.0,2836.33,1,1,92117,1
23,27,30.6,Competitor,Competitor made better offer,73,Thousand Palms,3901,Month-to-Month,United States,0968-GSIKN,Churned,0,0,Female,1,Fiber Optic,"33.849263, -116.382778",33.849263,-116.382778,0,70.8,0,0,0,Offer E,0,0,1,0,Mailed Check,1,6242,0,Q3,0,3,0,California,0,1,0,1,70.8,0,30.6,0.0,101.4,1,1,92276,1
57,0,22.24,,,31,Phillipsville,6059,Two Year,United States,4656-CAURT,Stayed,0,0,Male,0,,"40.184094, -123.745487",40.184094,-123.745487,0,23.95,1,0,0,,0,0,0,0,Bank Withdrawal,1,163,0,Q3,0,3,0,California,0,0,0,69,1713.1,0,1534.56,0.0,3247.66,0,0,95559,0
66,7,1.78,Dissatisfaction,Poor expertise of online support,80,Alpine,4345,Month-to-Month,United States,3488-PGMQJ,Churned,0,0,Male,1,Fiber Optic,"32.827184, -116.703729",32.827184,-116.703729,0,74.5,0,0,0,,1,0,1,0,Bank Withdrawal,1,16486,0,Q3,0,2,1,California,0,0,0,8,606.55,0,14.24,0.0,620.79,0,1,91901,1
40,0,26.12,,,75,Irvine,3574,Two Year,United States,5970-GHJAW,Stayed,1,0,Male,0,,"33.643095, -117.810896",33.643095,-117.810896,1,19.95,0,2,9,Offer B,0,0,0,1,Credit Card,1,41062,0,Q3,1,5,0,California,0,0,0,46,862.4,0,1201.52,0.0,2063.92,0,0,92612,0
20,41,40.55,Competitor,Competitor offered higher download speeds,74,Los Angeles,3022,Month-to-Month,United States,8773-HHUOZ,Churned,0,0,Female,1,Cable,"34.078821, -118.177576",34.078821,-118.177576,0,64.7,0,0,0,,0,0,1,0,Credit Card,1,46960,0,Q3,0,1,0,California,1,1,1,17,1093.1,0,689.35,0.0,1782.45,1,1,90032,1
26,0,6.88,,,71,Bakersfield,5918,Month-to-Month,United States,4396-KLSEH,Stayed,0,0,Male,0,,"35.16207, -119.194488",35.16207,-119.194488,0,19.85,0,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,20440,0,Q3,0,5,0,California,0,0,0,4,63.0,0,27.52,0.0,90.52,1,0,93311,0
47,20,40.16,,,64,Palo Alto,5912,Month-to-Month,United States,3969-JQABI,Stayed,0,0,Female,1,DSL,"37.45809, -122.115398",37.45809,-122.115398,1,65.25,0,0,0,,1,1,1,1,Credit Card,1,45499,0,Q3,0,3,0,California,0,0,1,58,3791.6,110,2329.28,0.0,6230.88,0,0,94303,0
68,2,25.77,Attitude,Attitude of support person,68,Berkeley,4486,Month-to-Month,United States,4184-TJFAN,Churned,0,0,Female,1,Fiber Optic,"37.897753, -122.279391",37.897753,-122.279391,1,88.3,0,0,1,Offer E,0,1,1,1,Mailed Check,1,11889,1,Q3,1,1,1,California,0,0,1,3,273.75,0,77.31,0.0,351.06,0,1,94707,1
28,0,37.01,,,35,San Gabriel,5296,Month-to-Month,United States,2792-VPPET,Joined,0,0,Male,0,,"34.089927, -118.095645",34.089927,-118.095645,0,20.5,0,0,0,,0,0,1,0,Bank Withdrawal,1,38041,0,Q3,0,5,0,California,0,0,0,3,76.95,0,111.03,0.0,187.98,1,0,91776,0
45,20,36.11,,,50,Goodyears Bar,5521,Two Year,United States,9174-IHETN,Stayed,1,0,Female,1,Fiber Optic,"39.564113, -120.868836",39.564113,-120.868836,0,70.35,0,2,0,Offer B,0,0,0,0,Credit Card,1,76,0,Q3,0,3,0,California,0,0,0,50,3533.6,0,1805.5,0.0,5339.1,0,1,95944,0
72,3,10.73,,,50,San Diego,5139,One Year,United States,5981-ZVXOT,Stayed,0,1,Female,1,Fiber Optic,"32.89325, -117.087091",32.89325,-117.087091,0,108.35,1,0,0,Offer C,1,1,1,0,Bank Withdrawal,1,29283,0,Q3,0,3,1,California,1,1,1,35,3726.15,0,375.55,0.0,4101.7,0,1,92131,0
27,27,0.0,,,49,Corona,4959,Month-to-Month,United States,6339-DKLMK,Stayed,0,0,Female,1,DSL,"33.893823, -117.531446",33.893823,-117.531446,0,31.65,0,0,0,Offer D,1,0,1,0,Bank Withdrawal,0,44875,0,Q3,0,3,0,California,0,0,0,13,389.95,0,0.0,0.0,389.95,1,1,92879,0
32,11,46.87,,,45,Capistrano Beach,5251,One Year,United States,8905-IAZPF,Stayed,0,0,Female,1,Fiber Optic,"33.458754, -117.665104",33.458754,-117.665104,1,95.65,0,0,4,,1,0,1,1,Credit Card,1,7465,0,Q3,1,3,0,California,1,1,1,69,6744.2,0,3234.03,0.0,9978.23,0,1,92624,0
19,0,6.26,,,71,Santee,5240,Two Year,United States,9588-YRFHY,Stayed,0,0,Male,0,,"32.847336, -116.997605",32.847336,-116.997605,0,19.9,0,0,0,Offer B,0,0,1,0,Credit Card,1,53510,0,Q3,0,3,0,California,0,0,0,49,1022.6,0,306.74,0.0,1329.34,1,0,92071,0
38,0,46.23,,,69,La Verne,4890,One Year,United States,2923-ARZLG,Stayed,1,0,Male,0,,"34.144703, -117.770299",34.144703,-117.770299,1,19.7,0,2,5,Offer E,0,0,1,1,Credit Card,1,35530,0,Q3,1,5,0,California,0,0,0,10,197.54,0,462.3,0.0,659.84,0,0,91750,0
58,0,41.78,,,77,Independence,2868,One Year,United States,5602-BVFMK,Stayed,0,0,Female,0,,"36.869584, -118.189241",36.869584,-118.189241,0,19.3,0,0,0,,0,0,0,0,Credit Card,1,734,0,Q3,0,5,0,California,0,0,0,12,228.75,0,501.36,0.0,730.11,0,0,93526,0
37,21,10.47,Competitor,Competitor made better offer,86,Los Angeles,3239,Month-to-Month,United States,3668-QPYBK,Churned,0,0,Male,1,DSL,"33.964131, -118.272783",33.964131,-118.272783,0,53.85,0,0,0,,1,1,1,0,Credit Card,1,58198,0,Q3,0,1,0,California,0,0,0,2,108.15,0,20.94,0.0,129.09,0,1,90003,1
21,85,14.72,,,71,Fresno,3124,Two Year,United States,7641-TQFHN,Stayed,1,0,Male,1,Fiber Optic,"36.799648, -119.801247",36.799648,-119.801247,0,100.55,1,1,0,Offer C,0,0,0,0,Credit Card,1,26580,1,Q3,0,3,0,California,1,1,1,39,3895.35,0,574.08,0.0,4469.43,1,1,93704,0
53,53,0.0,,,47,Richvale,5415,Two Year,United States,1814-WFGVS,Stayed,1,1,Male,1,DSL,"39.495768, -121.747472",39.495768,-121.747472,1,48.9,0,3,3,,0,1,0,1,Mailed Check,0,74,1,Q3,1,3,0,California,0,0,1,72,3527.0,0,0.0,34.44,3492.56,0,1,95974,0
60,0,40.34,,,74,Chula Vista,5453,Two Year,United States,3239-TPHPZ,Stayed,0,0,Female,0,,"32.636792, -117.054989",32.636792,-117.054989,1,20.05,0,0,10,Offer D,0,0,1,1,Bank Withdrawal,1,74025,0,Q3,1,4,0,California,0,0,0,12,264.55,0,484.08,0.0,748.63,0,0,91910,0
45,26,20.78,,,44,Valencia,4814,Month-to-Month,United States,6300-BWMJX,Stayed,0,1,Female,1,Fiber Optic,"34.43987, -118.644609",34.43987,-118.644609,1,93.35,1,0,1,,0,0,0,1,Bank Withdrawal,1,24977,1,Q3,1,3,0,California,0,0,1,59,5386.5,0,1226.02,36.07,6576.45,0,1,91355,0
66,4,48.5,Dissatisfaction,Product dissatisfaction,68,Doyle,3967,Month-to-Month,United States,3902-FOIGH,Churned,0,0,Male,1,Fiber Optic,"40.012675, -120.101857",40.012675,-120.101857,1,101.35,1,0,1,,1,0,1,1,Bank Withdrawal,1,1177,0,Q3,1,1,1,California,1,0,1,12,1218.55,0,582.0,0.0,1800.55,0,1,96109,1
61,19,15.97,,,52,Rodeo,2452,One Year,United States,7596-LDUXP,Stayed,0,0,Female,1,Fiber Optic,"38.027218, -122.23463",38.027218,-122.23463,0,85.15,0,0,0,Offer D,0,1,1,0,Credit Card,1,8506,0,Q3,0,4,0,California,0,0,1,12,979.05,0,191.64,0.0,1170.69,0,1,94572,0
62,0,48.25,Price,Long distance charges,69,Glendale,4197,Month-to-Month,United States,7839-QRKXN,Churned,0,0,Female,0,,"34.153338, -118.262974",34.153338,-118.262974,0,20.2,0,0,0,Offer E,0,0,1,0,Credit Card,1,14493,0,Q3,0,1,0,California,0,0,0,1,20.2,0,48.25,0.0,68.45,0,0,91203,1
76,21,17.05,,,29,Hilmar,6150,One Year,United States,0575-CUQOV,Stayed,0,1,Male,1,Fiber Optic,"37.394536, -120.890747",37.394536,-120.890747,1,97.95,0,0,10,Offer B,1,0,1,1,Bank Withdrawal,1,7177,0,Q3,1,4,1,California,1,0,1,60,5867.0,0,1023.0,0.0,6890.0,0,1,95324,0
25,59,0.0,,,21,Acton,4678,Two Year,United States,6762-QVYJO,Stayed,1,1,Female,1,DSL,"34.501452, -118.207862",34.501452,-118.207862,1,59.75,0,3,8,Offer B,0,1,0,1,Credit Card,0,7831,1,Q3,1,3,0,California,1,1,1,58,3624.35,0,0.0,0.0,3624.35,1,1,93510,0
63,26,30.53,,,53,Beverly Hills,5317,Month-to-Month,United States,5515-RUGKN,Stayed,0,0,Male,1,DSL,"34.063947, -118.383001",34.063947,-118.383001,0,54.75,0,0,0,,0,0,1,0,Credit Card,1,8321,0,Q3,0,5,0,California,1,1,0,8,438.05,0,244.24,0.0,682.29,0,1,90211,0
43,0,18.71,,,71,Chula Vista,5715,Month-to-Month,United States,1563-IWQEX,Stayed,0,0,Female,0,,"32.64164, -116.985026",32.64164,-116.985026,0,19.7,0,0,0,,0,0,0,0,Credit Card,1,12884,0,Q3,0,3,0,California,0,0,0,12,220.35,0,224.52,0.0,444.87,0,0,91913,0
34,6,2.24,Competitor,Competitor offered higher download speeds,96,Mission Viejo,3208,Month-to-Month,United States,2619-WFQWU,Churned,0,0,Female,1,Fiber Optic,"33.60693, -117.644253",33.60693,-117.644253,0,70.15,0,0,0,,0,0,1,0,Mailed Check,1,46227,0,Q3,0,3,0,California,0,0,0,1,70.15,0,2.24,0.0,72.39,0,1,92692,1
80,21,2.36,Competitor,Competitor offered more data,91,Riverside,5145,Month-to-Month,United States,5914-DVBWJ,Churned,0,0,Female,1,Fiber Optic,"33.885499, -117.324959",33.885499,-117.324959,0,85.45,1,0,0,,1,0,1,0,Bank Withdrawal,1,17147,1,Q3,0,1,1,California,0,0,0,18,1505.85,0,42.48,0.0,1548.33,0,1,92508,1
39,7,17.16,,,28,Santa Ynez,2893,Month-to-Month,United States,5404-GGUKR,Stayed,0,0,Male,1,DSL,"34.630356, -120.032564",34.630356,-120.032564,0,51.35,0,0,0,Offer E,1,0,1,0,Bank Withdrawal,1,5710,0,Q3,0,5,0,California,0,0,0,5,262.3,0,85.8,0.0,348.1,0,1,93460,0
53,3,26.06,Competitor,Competitor made better offer,66,Sunset Beach,2176,Month-to-Month,United States,9940-RHLFB,Churned,0,1,Female,1,Fiber Optic,"33.719221, -118.073596",33.719221,-118.073596,0,75.3,0,0,0,Offer E,0,0,0,0,Bank Withdrawal,1,1107,0,Q3,0,1,0,California,0,0,0,1,75.3,0,26.06,0.0,101.36,0,1,90742,1
77,12,0.0,Dissatisfaction,Limited range of services,65,El Monte,5828,Month-to-Month,United States,9514-JDSKI,Churned,0,0,Male,1,DSL,"34.074492, -118.01462",34.074492,-118.01462,1,40.2,0,0,1,Offer E,1,0,0,1,Bank Withdrawal,0,62660,0,Q3,1,2,1,California,0,0,1,1,40.2,0,0.0,0.0,40.2,0,1,91732,1
58,0,35.38,,,59,San Bruno,5172,Two Year,United States,8129-GMVGI,Stayed,1,0,Female,0,,"37.624436, -122.430661",37.624436,-122.430661,1,20.05,0,3,10,,0,0,0,1,Credit Card,1,39566,0,Q3,1,4,0,California,0,0,0,56,1090.1,0,1981.28,0.0,3071.38,0,0,94066,0
48,0,36.54,,,25,Reedley,3072,Month-to-Month,United States,3724-UCSHY,Stayed,1,0,Male,0,,"36.636638, -119.421842",36.636638,-119.421842,1,19.55,0,3,5,Offer E,0,0,0,1,Credit Card,1,25923,0,Q3,1,3,0,California,0,0,0,6,122.9,0,219.24,0.0,342.14,0,0,93654,0
56,19,17.85,,,77,Fallbrook,4621,Month-to-Month,United States,8800-JOOCF,Stayed,1,0,Female,1,Fiber Optic,"33.362575, -117.299644",33.362575,-117.299644,0,84.05,1,1,0,,0,0,1,0,Bank Withdrawal,1,42239,0,Q3,0,4,0,California,0,0,1,12,966.55,0,214.2,0.0,1180.75,0,1,92028,0
32,24,23.82,Other,Don't know,90,Antioch,2054,Month-to-Month,United States,6680-WKXRZ,Churned,0,0,Female,1,Fiber Optic,"37.980057, -121.801599",37.980057,-121.801599,0,74.4,1,0,0,,0,0,0,0,Bank Withdrawal,1,90891,0,Q3,0,3,0,California,0,0,0,3,215.8,0,71.46,0.0,287.26,0,1,94509,1
26,51,27.47,,,46,Greenville,5104,Two Year,United States,9695-IDRZR,Stayed,1,1,Female,1,Fiber Optic,"40.160386, -120.835428",40.160386,-120.835428,0,116.15,1,3,0,,1,1,1,0,Credit Card,1,2064,1,Q3,0,4,0,California,1,1,1,34,3946.9,0,933.98,0.0,4880.88,1,1,95947,0
56,2,46.83,,,63,Ballico,2007,Two Year,United States,2933-XEUJM,Stayed,0,1,Female,1,DSL,"37.4695, -120.672724",37.4695,-120.672724,0,79.2,1,0,0,Offer B,0,1,0,0,Mailed Check,1,809,0,Q3,0,4,0,California,1,1,1,46,3593.8,0,2154.18,0.0,5747.98,0,1,95303,0
61,14,7.49,,,39,Moss Beach,5748,Month-to-Month,United States,2905-KFQUV,Joined,0,0,Female,1,Fiber Optic,"37.515556, -122.502311",37.515556,-122.502311,1,70.4,0,0,9,,0,0,1,1,Credit Card,1,3064,0,Q3,1,3,0,California,0,0,0,2,154.8,0,14.98,0.0,169.78,0,1,94038,0
48,24,6.78,,,50,North San Juan,4184,One Year,United States,4544-RXFMG,Stayed,1,0,Male,1,DSL,"39.423046, -120.984472",39.423046,-120.984472,1,43.45,0,2,1,Offer E,0,0,1,1,Credit Card,1,565,0,Q3,1,3,0,California,0,0,0,8,345.5,0,54.24,0.0,399.74,0,1,95960,0
28,52,6.56,,,25,Sacramento,5473,One Year,United States,6728-CZFEI,Stayed,0,0,Female,1,DSL,"38.567594, -121.437507",38.567594,-121.437507,0,56.15,0,0,0,,0,0,0,0,Credit Card,1,15975,0,Q3,0,4,0,California,0,0,1,15,931.9,0,98.4,35.23,995.07,1,1,95819,0
63,18,29.18,Competitor,Competitor made better offer,81,San Diego,4903,One Year,United States,4322-RCYMT,Churned,0,1,Male,1,DSL,"32.85723, -117.209765",32.85723,-117.209774,1,75.8,1,0,1,Offer A,1,0,1,1,Bank Withdrawal,1,34902,1,Q3,1,3,0,California,1,1,0,68,5293.95,90,1984.24,0.0,7368.19,0,0,92122,1
39,21,27.2,,,52,Eureka,5053,Two Year,United States,2661-GKBTK,Stayed,1,0,Male,1,DSL,"40.737431, -124.108897",40.737431,-124.108897,1,76.95,0,3,7,,1,0,0,1,Bank Withdrawal,1,23570,1,Q3,1,4,0,California,1,1,1,60,4543.95,0,1632.0,0.0,6175.95,0,1,95503,0
79,18,45.41,Competitor,Competitor made better offer,84,Hornbrook,5378,Month-to-Month,United States,7235-NXZCP,Churned,0,0,Male,1,Fiber Optic,"41.962127, -122.527696",41.962127,-122.527696,0,74.85,1,0,0,Offer E,0,0,1,0,Mailed Check,1,1026,0,Q3,0,2,1,California,0,0,0,2,156.4,0,90.82,0.0,247.22,0,1,96044,1
32,0,46.91,,,78,Junction City,4745,Two Year,United States,1215-EXRMO,Stayed,0,0,Male,0,,"40.913192, -123.06597",40.913192,-123.06597,1,20.55,0,0,4,,0,0,0,1,Credit Card,1,734,0,Q3,1,3,0,California,0,0,0,50,1067.65,0,2345.5,0.0,3413.15,0,0,96048,0
73,28,0.0,Competitor,Competitor had better devices,96,Livermore,4829,Month-to-Month,United States,8919-FYFQZ,Churned,0,0,Male,1,Cable,"37.571748, -121.659562",37.571748,-121.659562,1,30.35,0,0,2,,1,0,1,1,Bank Withdrawal,0,75929,0,Q3,1,1,1,California,0,0,0,44,1359.7,0,0.0,0.0,1359.7,0,1,94550,1
48,16,31.13,,,65,Arbuckle,6259,One Year,United States,7080-TNUWP,Stayed,0,1,Male,1,Fiber Optic,"38.982373, -122.047751",38.982373,-122.047751,1,95.0,1,0,5,,1,0,1,1,Bank Withdrawal,1,4796,0,Q3,1,4,0,California,0,0,1,70,6602.9,0,2179.1,0.0,8782.0,0,1,95912,0
76,16,20.98,Attitude,Attitude of support person,93,Half Moon Bay,4235,Month-to-Month,United States,4902-OHLSK,Churned,0,0,Female,1,Fiber Optic,"37.45567, -122.407992",37.45567,-122.407992,0,98.65,1,0,0,,0,0,0,0,Bank Withdrawal,1,17929,1,Q3,0,1,1,California,1,0,1,29,2862.75,0,608.42,0.0,3471.17,0,1,94019,1
49,0,30.99,,,54,Boulevard,2776,Two Year,United States,3764-MNMOI,Stayed,0,0,Male,0,,"32.677097, -116.304991",32.677097,-116.304991,0,19.2,0,0,0,Offer B,0,0,0,0,Credit Card,1,1509,0,Q3,0,4,0,California,0,0,0,46,908.15,0,1425.54,0.0,2333.69,0,0,91905,0
78,18,17.73,Price,Price too high,67,Hermosa Beach,4225,Month-to-Month,United States,5561-NWEVX,Churned,0,1,Female,1,Fiber Optic,"33.86532, -118.396336",33.86532,-118.396336,1,79.2,1,0,1,Offer E,0,0,0,1,Bank Withdrawal,1,18693,0,Q3,1,3,1,California,0,0,0,2,172.85,0,35.46,0.0,208.31,0,1,90254,1
19,58,0.0,,,69,Palmdale,6270,Month-to-Month,United States,3893-JRNFS,Stayed,0,1,Male,1,DSL,"34.536232, -118.082935",34.536232,-118.082935,0,39.9,0,0,0,,0,0,1,0,Bank Withdrawal,0,67232,0,Q3,0,4,0,California,1,1,0,68,2796.35,0,0.0,0.0,2796.35,1,1,93550,0
65,30,16.91,,,45,Monterey,5873,Month-to-Month,United States,9112-WSNPU,Stayed,0,0,Female,1,Fiber Optic,"36.362741, -121.869685",36.362741,-121.869685,0,70.55,0,0,0,,0,0,0,0,Bank Withdrawal,1,32857,0,Q3,0,4,1,California,0,0,0,35,2419.0,0,591.85,0.0,3010.85,0,1,93940,0
57,0,12.35,,,31,San Diego,3846,Month-to-Month,United States,6878-GGDWG,Stayed,0,0,Female,0,,"32.72523, -117.171346",32.72523,-117.171346,1,19.4,0,0,1,,0,0,0,1,Bank Withdrawal,1,27505,0,Q3,1,4,0,California,0,0,0,32,641.15,0,395.2,0.0,1036.35,0,0,92101,0
65,14,0.0,,,20,Daly City,4615,Month-to-Month,United States,4976-LNFVV,Stayed,0,1,Male,1,DSL,"37.680844, -122.48131",37.680844,-122.48131,1,34.3,0,0,6,,1,0,1,1,Credit Card,0,63337,0,Q3,1,5,1,California,0,0,0,19,577.15,0,0.0,0.0,577.15,0,1,94015,0
35,15,37.57,,,45,Palermo,5570,One Year,United States,1177-XZBJL,Stayed,1,0,Male,1,DSL,"39.435756, -121.552071",39.435756,-121.552071,1,64.15,1,2,1,Offer B,1,1,0,1,Bank Withdrawal,1,1254,1,Q3,1,3,0,California,0,0,0,53,3491.55,0,1991.21,0.0,5482.76,0,1,95968,0
23,53,35.07,,,75,El Cajon,4689,Two Year,United States,9675-ICXCT,Stayed,0,1,Male,1,Cable,"32.832706, -116.873258",32.832706,-116.873258,1,80.8,0,0,8,Offer A,0,1,1,1,Bank Withdrawal,1,61872,1,Q3,1,5,0,California,1,1,1,72,5728.55,0,2525.04,0.0,8253.59,1,1,92021,0
30,0,46.77,Attitude,Attitude of service provider,83,Elk,3657,Month-to-Month,United States,4877-EVATK,Churned,0,0,Male,0,,"39.108252, -123.645121",39.108252,-123.645121,0,20.0,0,0,0,,0,0,0,0,Mailed Check,1,383,0,Q3,0,2,0,California,0,0,0,1,20.0,0,46.77,0.0,66.77,0,0,95432,1
35,0,15.53,,,29,West Sacramento,4374,Month-to-Month,United States,3043-SUDUA,Stayed,0,0,Female,0,,"38.592745, -121.540036",38.592745,-121.540036,0,19.9,0,0,0,Offer C,0,0,0,0,Bank Withdrawal,1,12756,0,Q3,0,3,0,California,0,0,0,32,601.55,0,496.96,0.0,1098.51,0,0,95605,0
64,25,0.0,,,37,Belmont,4337,One Year,United States,6933-VLYFX,Stayed,1,1,Male,1,Cable,"37.509366, -122.306132",37.509366,-122.306132,1,59.95,0,2,7,Offer C,0,1,0,1,Bank Withdrawal,0,25566,1,Q3,1,3,0,California,1,1,1,31,1848.8,0,0.0,0.0,1848.8,0,1,94002,0
63,24,38.33,,,30,Lancaster,4421,Month-to-Month,United States,0374-AACSZ,Joined,0,0,Female,1,DSL,"34.727529, -118.153098",34.727529,-118.153098,0,50.15,0,0,0,Offer E,0,1,0,0,Bank Withdrawal,1,35109,0,Q3,0,3,0,California,0,0,0,1,50.15,50,38.33,0.0,138.48,0,0,93534,0
80,22,43.58,Competitor,Competitor offered more data,74,Chula Vista,6245,Month-to-Month,United States,8623-TMRBY,Churned,0,1,Male,1,Cable,"32.605012, -116.97595",32.605012,-116.97595,1,84.2,1,0,2,Offer B,1,0,1,1,Bank Withdrawal,1,9278,0,Q3,1,2,1,California,0,0,0,51,4146.05,0,2222.58,0.0,6368.63,0,1,91915,1
39,15,17.55,Competitor,Competitor made better offer,93,San Diego,5789,Two Year,United States,1447-PJGGA,Churned,0,1,Female,1,Fiber Optic,"32.825086, -117.199424",32.825086,-117.199424,0,95.25,0,0,0,,0,0,1,0,Bank Withdrawal,1,51213,0,Q3,0,1,0,California,1,1,1,57,5464.65,0,1000.35,0.0,6465.0,0,1,92117,1
47,4,7.39,Competitor,Competitor made better offer,73,Temecula,4554,Month-to-Month,United States,1731-TVIUK,Churned,0,0,Female,1,Fiber Optic,"33.507255, -117.029473",33.507255,-117.029473,0,93.5,1,0,0,Offer E,1,0,1,0,Bank Withdrawal,1,46171,1,Q3,0,2,0,California,1,1,0,4,362.2,0,29.56,0.0,391.76,0,1,92592,1
57,28,48.34,Competitor,Competitor offered more data,83,Hayward,3391,Month-to-Month,United States,3158-MOERK,Churned,0,0,Female,1,Fiber Optic,"37.62984, -122.120843",37.62984,-122.120843,0,96.0,1,0,0,,0,0,1,0,Bank Withdrawal,1,27311,0,Q3,0,2,0,California,1,1,1,2,174.8,0,96.68,0.0,271.48,0,1,94545,1
51,16,42.29,Dissatisfaction,Network reliability,80,Rosemead,3676,Month-to-Month,United States,6432-TWQLB,Churned,0,0,Male,1,Fiber Optic,"34.065108, -118.082791",34.065108,-118.082791,1,85.4,1,0,1,Offer E,1,0,1,1,Bank Withdrawal,1,61623,1,Q3,1,3,0,California,0,0,0,5,401.1,0,211.45,45.37,567.18,0,1,91770,1
35,0,42.32,,,47,Sunol,3146,Two Year,United States,3284-SVCRO,Stayed,0,0,Female,0,,"37.587494, -121.862856",37.587494,-121.862856,1,25.5,1,0,6,Offer B,0,0,0,1,Credit Card,1,790,0,Q3,1,3,0,California,0,0,0,45,1121.05,0,1904.4,0.0,3025.45,0,0,94586,0
24,30,46.61,,,42,Shoshone,5821,Two Year,United States,1335-MXCSE,Stayed,1,1,Male,1,DSL,"35.924252, -116.188668",35.924252,-116.188668,1,55.25,0,1,5,,0,0,1,1,Credit Card,1,87,1,Q3,1,3,0,California,0,0,0,55,3119.9,0,2563.55,0.0,5683.45,1,1,92384,0
24,85,39.61,,,33,San Jacinto,5091,Two Year,United States,9065-ZCPQX,Stayed,0,1,Male,1,DSL,"33.806708, -117.02007",33.806708,-117.02007,1,78.85,1,0,2,Offer A,1,1,0,1,Bank Withdrawal,1,4456,1,Q3,1,3,0,California,1,1,0,72,5763.15,0,2851.92,0.0,8615.07,1,1,92582,0
29,59,10.29,,,43,Auberry,2065,Month-to-Month,United States,7989-VCQOH,Stayed,1,1,Male,1,DSL,"36.991762, -119.242874",36.991762,-119.242874,1,83.25,0,1,3,,0,1,0,1,Bank Withdrawal,1,3464,1,Q3,1,3,0,California,1,1,1,18,1611.15,0,185.22,0.0,1796.37,1,1,93602,0
61,17,39.97,,,45,Death Valley,5257,Month-to-Month,United States,2190-BCXEC,Stayed,0,0,Female,1,Fiber Optic,"36.27688, -117.033326",36.27688,-117.033326,1,78.85,1,0,10,,0,0,1,1,Credit Card,1,443,1,Q3,1,4,0,California,0,0,0,40,3126.85,0,1598.8,0.0,4725.65,0,1,92328,0
31,29,16.78,,,24,Oakdale,4687,Two Year,United States,1400-WIVLL,Stayed,0,1,Male,1,Fiber Optic,"37.785033, -120.776141",37.785033,-120.776141,1,107.95,1,0,2,,0,0,0,1,Bank Withdrawal,1,25384,1,Q3,1,3,0,California,1,1,1,57,5969.85,0,956.46,0.0,6926.31,0,1,95361,0
25,0,5.86,,,66,Kerman,3470,One Year,United States,2650-GYRYL,Stayed,1,0,Male,0,,"36.727418, -120.123526",36.727418,-120.123526,1,19.45,0,1,6,,0,0,1,1,Bank Withdrawal,1,14062,0,Q3,1,5,0,California,0,0,0,33,600.25,0,193.38,0.0,793.63,1,0,93630,0
65,17,9.4,,,53,Sacramento,5899,One Year,United States,9844-FELAJ,Stayed,1,1,Female,1,Fiber Optic,"38.619049, -121.517552",38.619049,-121.517552,1,107.9,1,2,2,,1,0,1,1,Bank Withdrawal,1,31422,1,Q3,1,3,1,California,1,1,1,70,7475.85,20,658.0,0.0,8153.85,0,0,95833,0
24,27,0.0,,,27,Yuba City,3746,Month-to-Month,United States,4310-KEDTB,Stayed,1,1,Female,1,DSL,"39.075694, -121.70606",39.075694,-121.70606,0,29.8,0,2,0,,0,0,1,0,Credit Card,0,27786,0,Q3,0,3,0,California,0,0,0,26,786.5,0,0.0,10.28,776.22,1,1,95993,0
46,0,28.62,,,33,Cupertino,4032,Month-to-Month,United States,2371-JUNGC,Stayed,0,0,Male,0,,"37.306612, -122.080621",37.306612,-122.080621,0,20.25,0,0,0,Offer D,0,0,0,0,Credit Card,1,54431,0,Q3,0,4,0,California,0,0,0,11,208.0,0,314.82,0.0,522.82,0,0,95014,0
20,48,7.15,Dissatisfaction,Product dissatisfaction,89,Long Beach,3898,Month-to-Month,United States,7274-RTAPZ,Churned,0,0,Male,1,Fiber Optic,"33.783047, -118.1486",33.783047,-118.1486,0,90.55,0,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,43467,0,Q3,0,1,0,California,1,1,1,1,90.55,0,7.15,0.0,97.7,1,1,90804,1
22,52,0.0,,,42,Dos Palos,4391,Month-to-Month,United States,6624-JDRDS,Stayed,0,0,Female,1,Cable,"37.045728, -120.630682",37.045728,-120.630682,0,29.45,0,0,0,Offer E,0,1,0,0,Bank Withdrawal,0,9388,0,Q3,0,3,0,California,0,0,0,6,161.45,0,0.0,0.0,161.45,1,1,93620,0
26,52,35.88,,,56,Delano,5420,Month-to-Month,United States,9432-VOFYX,Stayed,0,0,Male,1,Fiber Optic,"35.772244, -119.209689",35.772244,-119.209689,0,70.8,0,0,0,Offer D,0,0,1,0,Bank Withdrawal,1,37280,0,Q3,0,5,0,California,0,0,0,17,1207.0,0,609.96,0.0,1816.96,1,1,93215,0
47,8,0.0,,,47,Azusa,4818,Month-to-Month,United States,9281-PKKZE,Stayed,0,0,Female,1,DSL,"34.174493, -117.87068",34.174493,-117.87068,1,43.95,0,0,1,,0,0,1,1,Bank Withdrawal,0,57775,0,Q3,1,3,0,California,1,1,1,46,2007.85,0,0.0,0.0,2007.85,0,1,91702,0
22,0,33.48,,,28,Paso Robles,5825,One Year,United States,7649-PHJVR,Stayed,0,0,Male,0,,"35.634222, -120.728341",35.634222,-120.728341,0,19.5,0,0,0,Offer D,0,0,0,0,Mailed Check,1,35586,0,Q3,0,4,0,California,0,0,0,11,226.8,0,368.28,0.0,595.08,1,0,93446,0
34,25,0.0,,,28,Hopland,5183,One Year,United States,4598-ZADCK,Stayed,0,1,Female,1,DSL,"38.93706, -123.118111",38.93706,-123.118111,0,53.6,0,0,0,,1,1,1,0,Bank Withdrawal,0,1373,1,Q3,0,3,0,California,0,0,1,53,2879.2,0,0.0,0.0,2879.2,0,1,95449,0
68,20,26.11,,,24,Castroville,5961,Month-to-Month,United States,7537-CBQUZ,Stayed,0,1,Male,1,Fiber Optic,"36.784481, -121.759054",36.784481,-121.759054,0,109.4,1,0,0,,1,1,1,0,Bank Withdrawal,1,8582,0,Q3,0,3,1,California,1,1,1,63,7031.45,0,1644.93,0.0,8676.38,0,1,95012,0
23,76,19.96,,,28,San Diego,2061,Month-to-Month,United States,6633-SYEUS,Stayed,0,1,Female,1,Fiber Optic,"33.017518, -117.118456",33.017518,-117.118456,0,83.2,0,0,0,,1,0,0,0,Bank Withdrawal,1,20046,1,Q3,0,3,0,California,0,0,0,23,2032.3,0,459.08,23.79,2467.59,1,1,92127,0
44,4,29.28,,,75,Huntington Beach,2342,Month-to-Month,United States,8805-JNRAZ,Joined,0,0,Female,1,Cable,"33.666301, -117.969501",33.666301,-117.969501,0,49.2,0,0,0,Offer E,1,0,0,0,Credit Card,1,56517,0,Q3,0,5,0,California,0,0,0,2,103.7,0,58.56,0.0,162.26,0,1,92646,0
47,19,34.18,,,71,Pasadena,2054,Month-to-Month,United States,0620-DLSLK,Stayed,0,0,Female,1,Fiber Optic,"34.167465, -118.165327",34.167465,-118.165327,0,81.9,0,0,0,,0,0,1,0,Credit Card,1,27891,0,Q3,0,3,0,California,0,0,1,13,1028.9,0,444.34,0.0,1473.24,0,1,91103,0
54,16,19.21,Competitor,Competitor had better devices,69,Cloverdale,3830,Month-to-Month,United States,2026-TGDHM,Churned,0,0,Female,1,Fiber Optic,"38.801936, -122.938935",38.801936,-122.938935,0,79.3,0,0,0,,0,0,1,0,Bank Withdrawal,1,9210,0,Q3,0,1,0,California,1,1,0,7,523.15,10,134.47,0.0,667.62,0,0,95425,1
51,18,10.08,Dissatisfaction,Poor expertise of online support,81,Long Beach,2637,Month-to-Month,United States,7660-HDPJV,Churned,0,0,Female,1,Fiber Optic,"33.819814, -118.222416",33.819814,-118.222416,0,69.2,0,0,0,,0,0,1,0,Bank Withdrawal,1,35656,0,Q3,0,2,0,California,0,0,0,1,69.2,0,10.08,0.0,79.28,0,1,90810,1
23,73,10.11,,,45,Mountain View,5510,One Year,United States,4826-DXMUP,Stayed,1,0,Male,1,DSL,"37.388349, -122.075299",37.388349,-122.075299,0,72.1,0,2,0,,0,0,1,0,Credit Card,1,13483,1,Q3,0,4,0,California,1,1,1,35,2495.15,0,353.85,0.0,2849.0,1,1,94041,0
47,0,34.57,Price,Long distance charges,76,Casmalia,2398,Month-to-Month,United States,4255-DDUOU,Churned,1,0,Female,0,,"34.866032, -120.536546",34.866032,-120.536546,1,20.5,0,3,0,,0,0,1,1,Mailed Check,1,210,0,Q3,0,1,0,California,0,0,0,1,20.5,0,34.57,0.0,55.07,0,0,93429,1
43,9,0.0,Competitor,Competitor offered higher download speeds,95,Anaheim,5352,Month-to-Month,United States,0778-NELLA,Churned,0,0,Male,1,DSL,"33.830209, -117.906099",33.830209,-117.906099,0,34.7,0,0,0,,0,0,1,0,Credit Card,0,68802,0,Q3,0,1,0,California,0,0,1,9,296.1,0,0.0,0.0,296.1,0,1,92805,1
55,18,14.54,,,60,La Verne,4733,One Year,United States,9677-AVKED,Stayed,1,1,Female,1,Cable,"34.144703, -117.770299",34.144703,-117.770299,0,84.6,1,2,0,,1,0,1,0,Bank Withdrawal,1,35530,1,Q3,0,5,0,California,1,1,1,53,4449.75,0,770.62,0.0,5220.37,0,1,91750,0
45,28,48.64,Price,Long distance charges,65,Burbank,2229,Month-to-Month,United States,4078-SAYYN,Churned,0,1,Female,1,Fiber Optic,"34.177267, -118.31003",34.177267,-118.31003,0,100.75,1,0,0,,0,0,1,0,Bank Withdrawal,1,11517,0,Q3,0,2,0,California,1,1,1,11,1129.75,0,535.04,0.0,1664.79,0,1,91502,1
23,0,36.42,,,50,Mammoth Lakes,5068,One Year,United States,7817-OMJNA,Stayed,0,0,Male,0,,"37.550074, -118.837167",37.550074,-118.837167,0,20.4,0,0,0,Offer D,0,0,0,0,Bank Withdrawal,1,8217,0,Q3,0,5,0,California,0,0,0,14,275.7,0,509.88,0.0,785.58,1,0,93546,0
40,25,14.81,,,23,Diamond Bar,2937,Month-to-Month,United States,0682-USIXD,Stayed,0,0,Female,1,Fiber Optic,"33.992416, -117.807874",33.992416,-117.807874,1,86.05,0,0,7,,0,0,1,1,Bank Withdrawal,1,46532,1,Q3,1,3,0,California,0,0,1,21,1818.9,0,311.01,0.0,2129.91,0,1,91765,0
66,13,48.87,Competitor,Competitor made better offer,74,Campbell,4281,One Year,United States,9835-ZIITK,Churned,0,1,Male,1,Fiber Optic,"37.279689, -121.954567",37.279689,-121.954567,1,110.85,1,0,1,,1,0,1,1,Bank Withdrawal,1,44976,1,Q3,1,1,1,California,1,0,1,66,7491.75,0,3225.42,0.0,10717.17,0,1,95008,1
45,0,31.03,,,23,Clio,5043,Two Year,United States,0264-CNITK,Stayed,1,0,Female,0,,"39.745805, -120.580882",39.745805,-120.580882,1,20.1,0,2,1,,0,0,0,1,Bank Withdrawal,1,88,0,Q3,1,3,0,California,0,0,0,71,1389.6,0,2203.13,0.0,3592.73,0,0,96106,0
34,5,8.28,,,60,Fillmore,6447,Two Year,United States,4654-ULTTN,Stayed,0,1,Male,1,DSL,"34.408161, -118.865111",34.408161,-118.865111,1,74.8,1,0,9,Offer A,0,1,1,1,Credit Card,1,16013,1,Q3,1,3,0,California,1,1,0,70,5315.8,0,579.6,0.0,5895.4,0,1,93015,0
52,0,8.03,Price,Long distance charges,76,Modesto,4860,Month-to-Month,United States,3506-LCJDC,Churned,1,0,Male,0,,"37.612612, -121.108568",37.612612,-121.108568,1,19.95,0,3,1,,0,0,0,1,Bank Withdrawal,1,30668,0,Q3,1,1,0,California,0,0,0,1,19.95,0,8.03,0.0,27.98,0,0,95358,1
60,8,4.18,Dissatisfaction,Lack of self-service on Website,90,Santa Barbara,5338,Month-to-Month,United States,1660-HSOOQ,Churned,0,1,Male,1,DSL,"34.037342, -119.80079",34.037342,-119.80079,0,49.65,0,0,0,,0,0,1,0,Credit Card,1,25771,0,Q3,0,3,0,California,0,0,0,1,49.65,40,4.18,0.0,93.83,0,0,93105,1
23,69,44.11,Competitor,Competitor offered more data,75,Paynes Creek,4692,Month-to-Month,United States,3765-JXVKY,Churned,0,0,Female,1,Fiber Optic,"40.343213, -121.815412",40.343213,-121.815412,0,74.7,0,0,0,Offer E,1,0,1,0,Bank Withdrawal,1,433,0,Q3,0,1,0,California,0,1,0,1,74.7,0,44.11,0.0,118.81,1,1,96075,1
49,0,49.22,,,37,Needles,2211,Month-to-Month,United States,2129-ALKBS,Stayed,1,0,Female,0,,"34.711224, -114.702256",34.711224,-114.702256,1,26.2,1,4,5,,0,0,1,1,Bank Withdrawal,1,5488,0,Q3,1,3,0,California,0,0,0,40,1077.5,0,1968.8,0.0,3046.3,0,0,92363,0
39,5,9.99,,,59,Pinon Hills,4708,Two Year,United States,8630-QSGXK,Stayed,0,0,Male,1,DSL,"34.459322, -117.629729",34.459322,-117.629729,1,75.2,1,0,10,Offer B,0,0,1,1,Bank Withdrawal,1,4280,1,Q3,1,3,0,California,1,1,1,51,3901.25,0,509.49,0.0,4410.74,0,1,92372,0
58,0,26.41,,,59,Castella,3200,One Year,United States,6772-WFQRD,Stayed,1,0,Male,0,,"41.121108, -122.336613",41.121108,-122.336613,0,20.4,0,3,0,Offer B,0,0,1,0,Bank Withdrawal,1,228,0,Q3,0,5,0,California,0,0,0,40,854.9,0,1056.4,32.55,1878.75,0,0,96017,0
37,0,34.28,,,43,Duarte,2004,Month-to-Month,United States,0247-SLUJI,Joined,1,0,Male,0,,"34.145695, -117.95982",34.145695,-117.95982,1,19.7,0,3,2,,0,0,0,1,Credit Card,1,27414,0,Q3,1,5,0,California,0,0,0,1,19.7,0,34.28,0.0,53.98,0,0,91010,0
60,8,32.58,,,63,Bellflower,6064,Two Year,United States,8587-XYZSF,Stayed,0,0,Male,1,DSL,"33.887676, -118.127289",33.887676,-118.127289,0,50.55,0,0,0,Offer A,0,0,0,0,Bank Withdrawal,1,72893,1,Q3,0,5,0,California,0,0,0,67,3260.1,0,2182.86,0.0,5442.96,0,1,90706,0
26,0,18.14,,,30,Pomona,4152,One Year,United States,2560-QTSBS,Stayed,1,0,Female,0,,"34.042286, -117.756106",34.042286,-117.756106,1,23.3,1,2,6,,0,0,1,1,Bank Withdrawal,1,69974,0,Q3,1,5,0,California,0,0,0,72,1623.15,0,1306.08,0.0,2929.23,1,0,91766,0
76,29,21.85,Dissatisfaction,Product dissatisfaction,67,Elk Creek,4176,Month-to-Month,United States,9300-AGZNL,Churned,0,0,Male,1,Fiber Optic,"39.53222, -122.594879",39.53222,-122.594879,0,94.0,1,0,0,,0,0,1,0,Bank Withdrawal,1,587,0,Q3,0,1,1,California,1,0,1,1,94.0,0,21.85,0.0,115.85,0,1,95939,1
25,48,12.76,Dissatisfaction,Network reliability,90,Torrance,2902,Month-to-Month,United States,3744-ZRRDZ,Churned,0,0,Male,1,Fiber Optic,"33.833699, -118.314387",33.833699,-118.314387,0,82.35,1,0,0,Offer D,1,0,1,0,Bank Withdrawal,1,40705,0,Q3,0,1,0,California,0,1,0,21,1852.85,0,267.96,0.0,2120.81,1,1,90501,1
50,19,38.82,,,48,Burson,4040,Month-to-Month,United States,7611-YKYTC,Stayed,1,0,Male,1,Fiber Optic,"38.183918, -120.898817",38.183918,-120.898817,1,75.0,0,2,1,Offer D,0,1,0,1,Bank Withdrawal,1,27,0,Q3,1,3,0,California,0,0,0,22,1573.95,0,854.04,0.0,2427.99,0,1,95225,0
20,51,32.33,,,80,San Jose,4398,Two Year,United States,4016-BJKTZ,Stayed,0,1,Female,1,Fiber Optic,"37.270938, -121.851046",37.270938,-121.851046,0,108.9,1,0,0,Offer C,1,0,0,0,Bank Withdrawal,1,36944,1,Q3,0,4,0,California,1,1,1,25,2809.05,0,808.25,0.0,3617.3,1,1,95136,0
64,0,37.35,,,38,Soledad,2070,Two Year,United States,9081-WWXKP,Stayed,1,0,Female,0,,"36.414216, -121.360597",36.414216,-121.360597,1,20.25,0,1,8,,0,0,0,1,Credit Card,1,13003,0,Q3,1,5,0,California,0,0,0,47,873.4,0,1755.45,0.0,2628.85,0,0,93960,0
45,26,15.33,Dissatisfaction,Poor expertise of phone support,94,Douglas City,5390,Month-to-Month,United States,3721-CNEYS,Churned,0,0,Female,1,Fiber Optic,"40.586588, -122.903677",40.586588,-122.903677,0,70.95,0,0,0,,0,0,1,0,Bank Withdrawal,1,960,0,Q3,0,1,0,California,0,0,0,2,137.95,0,30.66,0.0,168.61,0,1,96024,1
80,14,45.21,,,37,Whittier,5883,Month-to-Month,United States,5995-SNNEW,Stayed,0,1,Male,1,Fiber Optic,"33.960891, -118.032222",33.960891,-118.032222,1,104.45,1,0,1,,1,0,1,1,Bank Withdrawal,1,38181,0,Q3,1,5,1,California,1,1,1,23,2184.85,60,1039.83,0.0,3284.68,0,0,90605,0
50,0,31.33,,,22,Holtville,4769,Month-to-Month,United States,6082-GLJIX,Stayed,0,0,Male,0,,"32.811001, -115.152865",32.811001,-115.152865,0,19.25,0,0,0,Offer D,0,0,0,0,Credit Card,1,8062,0,Q3,0,5,0,California,0,0,0,18,331.35,0,563.94,0.0,895.29,0,0,92250,0
53,25,14.43,,,70,Silverado,5800,One Year,United States,6815-ABQFQ,Stayed,0,0,Male,1,Fiber Optic,"33.782346, -117.635263",33.782346,-117.635263,1,107.25,1,0,1,,1,0,1,1,Bank Withdrawal,1,1859,1,Q3,1,3,0,California,1,1,1,56,6033.3,0,808.08,0.0,6841.38,0,1,92676,0
45,13,9.82,,,64,Santa Rosa,3103,Month-to-Month,United States,6145-NNPNO,Joined,0,0,Female,1,Cable,"38.526941, -122.709096",38.526941,-122.709096,0,44.15,0,0,0,Offer E,0,0,0,0,Bank Withdrawal,1,35057,0,Q3,0,4,0,California,0,0,0,1,44.15,0,9.82,0.0,53.97,0,1,95404,0
60,10,35.88,,,76,Hayward,4430,Month-to-Month,United States,8035-PWSEV,Stayed,0,1,Female,1,Fiber Optic,"37.656695, -122.048361",37.656695,-122.048361,0,89.25,0,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,11147,1,Q3,0,3,0,California,1,1,0,6,487.05,0,215.28,0.0,702.33,0,1,94542,0
26,52,5.63,,,43,Altadena,2954,Month-to-Month,United States,0817-HSUSE,Joined,0,1,Male,1,Cable,"34.196837, -118.142236",34.196837,-118.142236,0,75.5,0,0,0,,0,0,1,0,Bank Withdrawal,1,36243,1,Q3,0,5,0,California,1,1,1,1,75.5,0,5.63,0.0,81.13,1,1,91001,0
76,14,32.98,,,53,Compton,2885,Two Year,United States,6407-UTSLV,Joined,0,0,Female,1,Fiber Optic,"33.912246, -118.236773",33.912246,-118.236773,0,83.8,0,0,0,,1,0,1,0,Bank Withdrawal,1,29825,0,Q3,0,3,1,California,0,0,1,2,163.7,0,65.96,0.0,229.66,0,1,90222,0
53,10,39.17,,,30,San Jose,4599,Month-to-Month,United States,9506-UXUSK,Stayed,0,0,Male,1,Fiber Optic,"37.350284, -121.852855",37.350284,-121.852855,0,70.15,0,0,0,Offer D,0,0,1,0,Bank Withdrawal,1,51706,0,Q3,0,5,0,California,0,0,0,13,931.75,150,509.21,0.0,1590.96,0,0,95116,0
19,0,40.76,,,78,Greenfield,4203,Two Year,United States,9565-AXSMR,Stayed,1,0,Male,0,,"36.248708, -121.386617",36.248708,-121.386617,1,19.2,0,3,10,,0,0,0,1,Credit Card,1,14204,0,Q3,1,5,0,California,0,0,0,52,1054.75,0,2119.52,0.0,3174.27,1,0,93927,0
71,17,18.41,,,63,Los Angeles,4297,Two Year,United States,0136-IFMYD,Stayed,0,1,Male,1,Fiber Optic,"33.973616, -118.24902",33.973616,-118.24902,1,109.95,1,0,1,,1,0,1,1,Bank Withdrawal,1,54492,1,Q3,1,5,1,California,1,0,1,69,7634.25,0,1270.29,0.0,8904.54,0,1,90001,0
40,29,47.38,Competitor,Competitor offered more data,82,La Grange,4089,Month-to-Month,United States,1264-BYWMS,Churned,0,0,Male,1,Fiber Optic,"37.666587, -120.411517",37.666587,-120.411517,0,96.8,1,0,0,Offer B,0,0,1,0,Bank Withdrawal,1,1749,0,Q3,0,1,0,California,1,1,1,55,5283.95,0,2605.9,0.0,7889.85,0,1,95329,1
40,27,41.02,Competitor,Competitor had better devices,70,Imperial Beach,2688,Month-to-Month,United States,1750-CSKKM,Churned,1,0,Male,1,DSL,"32.579134, -117.119009",32.579134,-117.119009,0,55.35,0,3,0,Offer E,0,0,0,0,Bank Withdrawal,1,26662,0,Q3,0,1,0,California,0,0,1,9,449.75,0,369.18,0.0,818.93,0,1,91932,1
36,9,4.59,,,77,Death Valley,4350,Month-to-Month,United States,2522-AHJXR,Stayed,0,1,Male,1,Fiber Optic,"36.27688, -117.033326",36.27688,-117.033326,1,109.45,1,0,6,,0,1,1,1,Bank Withdrawal,1,443,1,Q3,1,4,0,California,1,1,1,60,6572.85,0,275.4,0.0,6848.25,0,1,92328,0
44,0,14.15,,,76,Clayton,6170,Two Year,United States,8207-VVMYB,Stayed,0,0,Female,0,,"37.881842, -121.848111",37.881842,-121.848111,1,26.0,1,0,1,,0,0,1,1,Bank Withdrawal,1,14239,0,Q3,1,4,0,California,0,0,0,70,2006.95,0,990.5,0.0,2997.45,0,0,94517,0
52,0,24.33,,,77,Huntington Beach,5596,Two Year,United States,0206-OYVOC,Stayed,1,0,Female,0,,"33.721917, -118.043237",33.721917,-118.043237,1,19.25,0,2,1,Offer B,0,0,1,1,Credit Card,1,32304,0,Q3,1,5,0,California,0,0,0,46,864.2,0,1119.18,0.0,1983.38,0,0,92649,0
37,22,24.04,,,29,Lakewood,2221,Month-to-Month,United States,7850-VWJUU,Stayed,0,0,Female,1,Fiber Optic,"33.841027, -118.078097",33.841027,-118.078097,0,75.0,0,0,0,,0,1,1,0,Bank Withdrawal,1,20890,0,Q3,0,4,0,California,0,0,0,23,1778.5,0,552.92,0.0,2331.42,0,1,90715,0
20,0,28.37,,,51,Santa Ynez,5698,One Year,United States,1226-JZNKR,Stayed,0,0,Female,0,,"34.630356, -120.032564",34.630356,-120.032564,1,19.8,0,0,1,Offer E,0,0,0,1,Bank Withdrawal,1,5710,0,Q3,1,4,0,California,0,0,0,8,160.05,0,226.96,0.0,387.01,1,0,93460,0
76,15,33.19,Competitor,Competitor offered more data,72,Pleasanton,3601,Month-to-Month,United States,9369-XFEHK,Churned,0,0,Female,1,Cable,"37.633361, -121.862395",37.633361,-121.862395,1,80.6,1,0,1,,1,0,1,1,Bank Withdrawal,1,36669,0,Q3,1,2,1,California,0,0,0,33,2656.5,0,1095.27,0.0,3751.77,0,1,94566,1
64,22,0.0,Dissatisfaction,Network reliability,80,Harbor City,2301,Month-to-Month,United States,3091-FYHKI,Churned,0,0,Male,1,DSL,"33.798266, -118.300237",33.798266,-118.300237,0,35.45,0,0,0,Offer E,0,0,1,0,Bank Withdrawal,0,24660,0,Q3,0,3,0,California,1,1,0,1,35.45,0,0.0,0.0,35.45,0,1,90710,1
29,0,35.45,,,69,Manton,4855,Two Year,United States,1635-HDGFT,Stayed,1,0,Female,0,,"40.426679, -121.850421",40.426679,-121.850421,0,20.5,0,1,0,Offer D,0,0,0,0,Credit Card,1,598,0,Q3,0,4,0,California,0,0,0,19,398.55,0,673.55,24.07,1048.03,1,0,96059,0
75,21,4.21,,,61,Temecula,5295,One Year,United States,8406-LNMHF,Stayed,0,1,Male,1,Fiber Optic,"33.507255, -117.029473",33.507255,-117.029473,1,82.95,0,0,10,,1,1,1,1,Credit Card,1,46171,0,Q3,1,4,1,California,0,0,0,59,4903.15,0,248.39,0.0,5151.54,0,1,92592,0
60,20,5.06,,,61,Gustine,3945,Two Year,United States,8221-HVAYI,Stayed,0,1,Male,1,Cable,"37.147198, -121.120161",37.147198,-121.120161,1,69.15,1,0,0,Offer C,1,1,1,1,Credit Card,1,7872,1,Q3,0,3,0,California,0,0,0,35,2490.15,0,177.1,0.0,2667.25,0,1,95322,0
43,0,30.33,,,59,Twain Harte,5907,Two Year,United States,1299-AURJA,Stayed,1,0,Female,0,,"38.107441, -120.230625",38.107441,-120.230625,1,24.7,1,2,8,,0,0,0,1,Bank Withdrawal,1,4848,0,Q3,1,4,0,California,0,0,0,70,1685.9,0,2123.1,0.0,3809.0,0,0,95383,0
77,25,35.39,,,46,Santa Monica,6146,Two Year,United States,4806-DXQCE,Stayed,0,1,Female,1,Fiber Optic,"34.026334, -118.474222",34.026334,-118.474222,1,113.65,1,0,7,,1,1,1,1,Bank Withdrawal,1,19975,1,Q3,1,4,1,California,1,0,1,70,7714.65,0,2477.3,24.36,10167.59,0,1,90404,0
42,5,44.24,Dissatisfaction,Product dissatisfaction,86,Torrance,4714,One Year,United States,1625-JAIIY,Churned,0,0,Female,1,Fiber Optic,"33.807882, -118.347957",33.807882,-118.347957,1,83.0,1,0,1,,0,0,1,1,Bank Withdrawal,1,34873,0,Q3,1,1,0,California,0,0,1,68,5685.8,0,3008.32,0.0,8694.12,0,1,90505,1
31,29,0.0,,,72,Inverness,3884,One Year,United States,2724-FJDYW,Stayed,1,1,Male,1,DSL,"38.099323, -122.945723",38.099323,-122.945723,0,54.85,0,3,0,,0,0,0,0,Bank Withdrawal,0,1004,1,Q3,0,4,0,California,1,1,1,39,2191.7,0,0.0,0.0,2191.7,0,1,94937,0
29,59,21.64,,,66,National City,2640,Two Year,United States,5693-PIPCS,Stayed,0,0,Male,1,Fiber Optic,"32.67102, -117.095235",32.67102,-117.095235,0,99.65,0,0,0,Offer B,1,0,1,0,Credit Card,1,62355,1,Q3,0,5,0,California,1,1,1,41,4220.35,0,887.24,0.0,5107.59,1,1,91950,0
24,41,1.63,,,78,Morgan Hill,5669,Two Year,United States,8590-YFFQO,Stayed,0,1,Male,1,DSL,"37.161544, -121.649371",37.161544,-121.649371,1,64.95,0,0,1,Offer A,1,1,0,1,Credit Card,1,41707,1,Q3,1,3,0,California,0,0,0,70,4523.25,0,114.1,42.89,4594.46,1,1,95037,0
40,0,43.27,,,39,San Leandro,2237,Month-to-Month,United States,4986-MXSFP,Joined,0,0,Female,0,,"37.687264, -122.15728",37.687264,-122.15728,0,20.0,0,0,0,Offer E,0,0,1,0,Mailed Check,1,19815,0,Q3,0,4,0,California,0,0,0,2,40.9,0,86.54,0.0,127.44,0,0,94579,0
19,59,0.0,,,73,Los Angeles,4479,Two Year,United States,0567-XRHCU,Stayed,1,1,Female,1,DSL,"34.091829, -118.491244",34.091829,-118.491244,1,43.95,0,1,7,,0,1,1,1,Credit Card,0,33523,0,Q3,1,3,0,California,1,1,0,69,2960.1,0,0.0,0.0,2960.1,1,1,90049,0
60,56,0.0,,,23,Alta,4175,Two Year,United States,6522-OIQSX,Stayed,1,1,Female,1,Cable,"39.218096, -120.79153",39.218096,-120.79153,1,54.95,0,3,4,Offer A,1,0,1,1,Credit Card,0,751,0,Q3,1,4,0,California,1,1,1,69,3772.5,0,0.0,0.0,3772.5,0,1,95701,0
41,0,24.63,Attitude,Attitude of support person,83,Pilot Hill,2647,Month-to-Month,United States,0268-QKIWO,Churned,0,0,Female,0,,"38.803731, -121.043799",38.803731,-121.043799,0,19.75,0,0,0,Offer E,0,0,0,0,Bank Withdrawal,1,1173,0,Q3,0,3,0,California,0,0,0,3,58.85,0,73.89,0.0,132.74,0,0,95664,1
37,0,33.31,,,46,Mc Kittrick,5794,Two Year,United States,3088-FVYWK,Stayed,1,0,Male,0,,"35.38381, -119.730885",35.38381,-119.730885,1,25.55,1,3,3,Offer B,0,0,0,1,Credit Card,1,302,0,Q3,1,3,0,California,0,0,0,53,1336.1,0,1765.43,37.37,3064.16,0,0,93251,0
79,11,0.0,Competitor,Competitor had better devices,72,Daly City,3278,Month-to-Month,United States,5482-PLVPE,Churned,0,0,Female,1,DSL,"37.691561, -122.445202",37.691561,-122.445202,0,24.35,0,0,0,,0,0,0,0,Bank Withdrawal,0,47453,0,Q3,0,1,1,California,0,0,0,2,41.85,0,0.0,0.0,41.85,0,1,94014,1
20,0,31.58,,,79,Browns Valley,5396,Two Year,United States,2995-YWTCD,Stayed,1,0,Female,0,,"39.292334, -121.320597",39.292334,-121.320597,1,24.9,1,1,1,,0,0,1,1,Bank Withdrawal,1,1477,0,Q3,1,3,0,California,0,0,0,19,467.7,0,600.02,0.0,1067.72,1,0,95918,0
27,73,6.5,,,62,Los Angeles,2841,Month-to-Month,United States,0793-TWELN,Stayed,0,0,Female,1,Fiber Optic,"34.078991, -118.263804",34.078991,-118.263804,0,80.15,1,0,0,Offer E,0,1,1,0,Bank Withdrawal,1,73686,0,Q3,0,3,0,California,0,0,0,4,319.85,0,26.0,0.0,345.85,1,1,90026,0
50,0,21.36,,,23,Loleta,5917,Month-to-Month,United States,6112-KTHFQ,Stayed,0,0,Female,0,,"40.665952, -124.240051",40.665952,-124.240051,0,19.3,0,0,0,Offer D,0,0,1,0,Credit Card,1,1447,0,Q3,0,5,0,California,0,0,0,13,279.3,0,277.68,0.0,556.98,0,0,95551,0
33,0,25.8,,,30,Kings Beach,4596,Month-to-Month,United States,1336-EZFZY,Stayed,0,0,Female,0,,"39.246654, -120.029273",39.246654,-120.029273,0,20.05,0,0,0,,0,0,0,0,Credit Card,1,4806,0,Q3,0,4,0,California,0,0,0,4,83.3,0,103.2,0.0,186.5,0,0,96143,0
33,30,18.47,,,76,North Hollywood,2035,Month-to-Month,United States,8930-XOTDP,Stayed,1,0,Female,1,DSL,"34.187599, -118.387125",34.187599,-118.387125,1,55.95,0,4,1,,0,0,0,1,Credit Card,1,45358,0,Q3,1,4,0,California,0,0,1,18,1082.8,0,332.46,0.0,1415.26,0,1,91606,0
48,30,4.14,Competitor,Competitor made better offer,95,San Diego,5640,Month-to-Month,United States,4952-YSOGZ,Churned,0,0,Female,1,Fiber Optic,"32.961064, -117.134917",32.961064,-117.134917,1,85.95,1,0,1,,0,0,1,1,Bank Withdrawal,1,47224,0,Q3,1,3,0,California,1,1,0,4,381.3,0,16.56,0.0,397.86,0,1,92129,1
42,0,22.89,,,27,Fillmore,3091,Two Year,United States,7205-BAIAD,Stayed,0,0,Female,0,,"34.408161, -118.865111",34.408161,-118.865111,0,20.6,0,0,0,,0,0,1,0,Bank Withdrawal,1,16013,0,Q3,0,3,0,California,0,0,0,40,827.3,0,915.6,0.0,1742.9,0,0,93015,0
58,15,36.47,,,56,Porter Ranch,5025,One Year,United States,8109-YUOHE,Stayed,0,0,Male,1,Cable,"34.281911, -118.556218",34.281911,-118.556218,0,56.1,0,0,0,,1,1,0,0,Credit Card,1,28067,0,Q3,0,3,0,California,0,0,0,17,946.95,0,619.99,0.0,1566.94,0,1,91326,0
71,16,30.49,,,65,Los Angeles,2534,Two Year,United States,9365-SRSZE,Stayed,0,0,Male,1,Fiber Optic,"34.070291, -118.349191",34.070291,-118.349191,1,70.55,0,0,0,Offer C,0,0,1,1,Bank Withdrawal,1,32901,0,Q3,0,3,1,California,0,0,0,27,1943.9,0,823.23,29.99,2737.14,0,1,90036,0
53,11,42.45,,,63,Sacramento,5106,One Year,United States,6362-QHAFM,Stayed,0,1,Male,1,Fiber Optic,"38.590035, -121.412455",38.590035,-121.412455,1,108.3,1,0,1,,0,0,1,1,Bank Withdrawal,1,30715,1,Q3,1,3,0,California,1,1,1,42,4586.15,0,1782.9,0.0,6369.05,0,1,95825,0
23,73,29.16,,,49,Los Angeles,4142,Two Year,United States,7639-LIAYI,Stayed,0,0,Male,1,Cable,"34.061918, -118.277939",34.061918,-118.277939,0,79.75,1,0,0,Offer B,0,1,1,0,Credit Card,1,44004,1,Q3,0,4,0,California,1,1,1,52,4217.8,0,1516.32,0.0,5734.12,1,1,90057,0
51,29,21.86,,,22,San Jose,4751,Two Year,United States,9625-QNLUX,Stayed,1,1,Male,1,Fiber Optic,"37.246064, -121.749494",37.246064,-121.749494,1,103.25,0,2,2,,1,1,1,1,Credit Card,1,14792,0,Q3,1,4,0,California,1,1,1,68,7074.4,0,1486.48,0.0,8560.88,0,1,95138,0
36,9,37.44,,,50,Garden Grove,2352,Month-to-Month,United States,9244-ZVAPM,Joined,0,0,Male,1,DSL,"33.782955, -118.026456",33.782955,-118.026456,0,45.6,0,0,0,,0,0,0,0,Credit Card,1,15878,0,Q3,0,3,0,California,0,0,0,1,45.6,0,37.44,0.0,83.04,0,1,92845,0
64,21,20.39,,,24,Yorba Linda,5498,Two Year,United States,3057-VJJQE,Stayed,0,0,Male,1,DSL,"33.897253, -117.792202",33.897253,-117.792202,0,55.25,1,0,0,,0,1,0,0,Credit Card,1,39458,0,Q3,0,3,0,California,0,0,0,35,1924.1,0,713.65,0.0,2637.75,0,1,92886,0
32,19,25.84,,,33,Baldwin Park,2436,Two Year,United States,8465-SBRXP,Stayed,1,1,Male,1,Fiber Optic,"34.098275, -117.967399",34.098275,-117.967399,1,94.9,1,2,1,,0,0,1,1,Bank Withdrawal,1,76890,1,Q3,1,3,0,California,0,0,1,38,3616.25,0,981.92,0.0,4598.17,0,0,91706,0
68,17,39.52,,,74,Los Angeles,4351,Month-to-Month,United States,1226-IENZN,Stayed,0,0,Male,1,Fiber Optic,"34.066303, -118.435479",34.066303,-118.435479,0,78.75,0,0,0,Offer D,0,0,1,0,Bank Withdrawal,1,44150,0,Q3,0,4,1,California,1,1,0,16,1218.25,0,632.32,0.0,1850.57,0,1,90024,0
46,25,26.25,,,78,Vacaville,5635,Month-to-Month,United States,0943-ZQPXH,Stayed,1,1,Male,1,Fiber Optic,"38.419088, -122.024568",38.419088,-122.024568,1,92.95,0,1,2,,0,0,1,1,Bank Withdrawal,1,32564,0,Q3,1,5,0,California,1,1,1,44,4122.9,0,1155.0,0.0,5277.9,0,1,95688,0
60,10,34.72,,,28,San Diego,5101,One Year,United States,9571-EDEBV,Stayed,0,1,Male,1,Fiber Optic,"32.802959, -117.027095",32.802959,-117.027095,1,98.65,1,0,8,,0,0,1,1,Credit Card,1,21866,0,Q3,1,5,0,California,1,1,1,71,6962.85,0,2465.12,0.0,9427.97,0,1,92119,0
33,28,15.74,,,27,Oakland,2576,Month-to-Month,United States,4853-OITSN,Stayed,0,0,Male,1,Fiber Optic,"37.792489, -122.244314",37.792489,-122.244314,1,89.15,1,0,8,Offer E,0,1,1,1,Bank Withdrawal,1,41876,0,Q3,1,3,0,California,1,1,0,5,413.25,0,78.7,0.0,491.95,0,1,94606,0
57,0,20.63,,,74,Ventura,4101,Two Year,United States,2804-ETQDK,Stayed,1,0,Male,0,,"34.278697, -119.167798",34.278697,-119.167798,0,20.55,0,2,0,,0,0,0,0,Credit Card,1,27381,0,Q3,0,4,0,California,0,0,0,66,1357.1,0,1361.58,17.14,2701.54,0,0,93004,0
40,21,43.46,,,38,San Pedro,5991,One Year,United States,8469-SNFFH,Stayed,0,1,Male,1,DSL,"33.736387, -118.284363",33.736387,-118.284363,1,79.4,1,0,0,,1,1,0,1,Bank Withdrawal,1,58639,1,Q3,0,4,0,California,0,0,1,70,5528.9,0,3042.2,0.0,8571.1,0,1,90731,0
57,0,3.49,,,74,Duncans Mills,2618,Two Year,United States,5529-GIBVH,Stayed,0,0,Female,0,,"38.445603, -123.063756",38.445603,-123.063756,0,20.15,0,0,0,,0,0,0,0,Credit Card,1,187,0,Q3,0,3,0,California,0,0,0,47,1046.2,0,164.03,0.0,1210.23,0,0,95430,0
34,7,6.82,Attitude,Attitude of support person,67,Garden Valley,3075,Month-to-Month,United States,6127-ISGTU,Churned,0,0,Female,1,Fiber Optic,"38.852544, -120.837669",38.852544,-120.837669,1,84.95,1,0,1,,0,0,1,1,Bank Withdrawal,1,2536,0,Q3,1,3,0,California,0,0,1,16,1378.25,0,109.12,0.0,1487.37,0,1,95633,1
35,0,3.01,,,71,Lakewood,5299,Month-to-Month,United States,2740-JFBOK,Stayed,0,0,Male,0,,"33.847755, -118.112532",33.847755,-118.112532,0,24.0,1,0,0,Offer D,0,0,1,0,Bank Withdrawal,1,27563,0,Q3,0,5,0,California,0,0,0,10,226.55,0,30.1,0.0,256.65,0,0,90713,0
49,0,10.67,,,28,Los Angeles,2386,Month-to-Month,United States,1237-WIYYZ,Stayed,0,0,Female,0,,"34.052842, -118.264495",34.052842,-118.264495,0,19.55,0,0,0,Offer D,0,0,1,0,Credit Card,1,20692,0,Q3,0,4,0,California,0,0,0,18,389.25,0,192.06,0.0,581.31,0,0,90017,0
36,12,46.78,,,52,Santa Fe Springs,2686,Month-to-Month,United States,5091-HFAZW,Joined,0,0,Female,1,Fiber Optic,"33.933565, -118.062611",33.933565,-118.062611,0,91.15,0,0,0,,1,1,1,0,Bank Withdrawal,1,16271,0,Q3,0,3,0,California,0,0,1,2,168.5,10,93.56,0.0,272.06,0,0,90670,0
33,28,0.0,,,42,Vallecito,5461,Two Year,United States,1139-WUOAH,Stayed,0,1,Male,1,DSL,"38.055562, -120.456298",38.055562,-120.456298,0,53.35,0,0,0,,0,0,0,0,Credit Card,0,460,1,Q3,0,4,0,California,1,1,1,57,3090.05,100,0.0,0.0,3190.05,0,0,95251,0
64,22,18.42,,,42,Mojave,5790,Month-to-Month,United States,0440-QEXBZ,Stayed,0,0,Female,1,DSL,"35.097323, -118.171288",35.097323,-118.171288,0,50.15,1,0,0,Offer B,0,0,1,0,Credit Card,1,4882,0,Q3,0,3,0,California,0,0,0,44,2139.1,0,810.48,0.0,2949.58,0,1,93501,0
36,0,47.43,,,65,Elk Grove,6097,Two Year,United States,8701-DGLVH,Stayed,0,0,Male,0,,"38.434138, -121.30587",38.434138,-121.30587,0,20.45,0,0,0,,0,0,0,0,Credit Card,1,38534,0,Q3,0,4,0,California,0,0,0,51,1042.65,0,2418.93,0.0,3461.58,0,0,95624,0
23,30,5.12,Attitude,Attitude of support person,69,Canyon Country,4888,Month-to-Month,United States,7054-LGEQW,Churned,0,0,Female,1,DSL,"34.422519, -118.420717",34.422519,-118.420717,0,45.95,0,0,0,Offer E,0,0,0,0,Credit Card,1,59259,0,Q3,0,2,0,California,0,1,0,1,45.95,0,5.12,0.0,51.07,1,1,91351,1
30,53,23.75,,,26,North Fork,3786,One Year,United States,8679-LZBMD,Stayed,0,0,Male,1,Fiber Optic,"37.244307, -119.470256",37.244307,-119.470256,1,90.65,0,0,7,,0,0,1,1,Bank Withdrawal,1,3376,0,Q3,1,5,0,California,1,1,1,44,3974.15,0,1045.0,0.0,5019.15,0,1,93643,0
64,18,43.11,,,43,Sacramento,2735,One Year,United States,1422-DGUBX,Stayed,0,0,Male,1,Fiber Optic,"38.445939, -121.496855",38.445939,-121.496855,1,79.25,1,0,4,,0,0,1,1,Bank Withdrawal,1,9063,1,Q3,1,5,0,California,0,0,0,32,2619.15,0,1379.52,16.96,3981.71,0,1,95832,0
24,51,48.08,,,38,Santa Fe Springs,4135,Two Year,United States,6365-HITVU,Stayed,1,1,Female,1,Cable,"33.933565, -118.062611",33.933565,-118.062611,1,87.25,0,2,5,,1,1,0,1,Credit Card,1,16271,1,Q3,1,4,0,California,1,1,1,71,6328.7,0,3413.68,0.0,9742.38,1,1,90670,0
58,18,0.0,,,55,Grenada,3425,Month-to-Month,United States,5960-MVTUK,Joined,0,0,Male,1,DSL,"41.599978, -122.539381",41.599978,-122.539381,0,29.75,0,0,0,Offer E,0,0,1,0,Bank Withdrawal,0,616,1,Q3,0,3,0,California,0,0,0,3,96.85,0,0.0,0.0,96.85,0,1,96038,0
73,19,12.75,,,58,Lucerne,4738,Two Year,United States,8059-UDZFY,Stayed,1,1,Female,1,Fiber Optic,"39.141934, -122.770679",39.141934,-122.770679,0,105.35,1,2,0,Offer C,1,0,1,0,Bank Withdrawal,1,3002,0,Q3,0,5,1,California,1,0,1,33,3465.05,0,420.75,0.0,3885.8,0,1,95458,0
80,14,34.62,Competitor,Competitor had better devices,70,Columbia,4716,Month-to-Month,United States,8399-YNDCH,Churned,0,1,Male,1,DSL,"38.085839, -120.37855",38.085839,-120.37855,0,60.05,0,0,0,,0,0,1,0,Bank Withdrawal,1,2144,0,Q3,0,1,1,California,0,0,1,21,1236.15,0,727.02,0.0,1963.17,0,1,95310,1
58,52,0.0,,,80,Keeler,2797,One Year,United States,3275-RHRNE,Stayed,1,1,Male,1,DSL,"36.560498, -117.962461",36.560498,-117.962461,1,60.0,0,3,8,,1,0,1,1,Credit Card,0,71,1,Q3,1,5,0,California,1,1,1,28,1682.05,0,0.0,0.0,1682.05,0,1,93530,0
20,71,0.0,,,25,Chula Vista,5592,Two Year,United States,5115-GZDEL,Stayed,1,1,Male,1,Cable,"32.607964, -117.059459",32.607964,-117.059459,0,67.2,0,3,0,,1,1,0,0,Credit Card,0,71126,1,Q3,0,3,0,California,1,1,1,72,4671.7,0,0.0,0.0,4671.7,1,1,91911,0
29,48,25.71,,,54,Poway,3957,One Year,United States,2242-MFOTG,Stayed,0,0,Male,1,Fiber Optic,"32.984395, -117.013454",32.984395,-117.013454,0,80.1,1,0,0,,0,1,0,0,Bank Withdrawal,1,47969,0,Q3,0,4,0,California,0,0,0,33,2603.3,0,848.43,0.0,3451.73,1,1,92064,0
38,12,47.61,,,75,Orange,5541,Month-to-Month,United States,5527-ACHSO,Stayed,0,0,Female,1,DSL,"33.828779, -117.848299",33.828779,-117.848299,0,70.5,0,0,0,,0,0,0,0,Credit Card,1,18058,1,Q3,0,3,0,California,1,1,1,11,829.3,0,523.71,0.0,1353.01,0,1,92865,0
55,27,40.17,Competitor,Competitor had better devices,91,Carnelian Bay,4997,Month-to-Month,United States,4735-ASGMA,Churned,0,1,Male,1,Fiber Optic,"39.227434, -120.091806",39.227434,-120.091806,0,98.35,1,0,0,,0,0,1,0,Bank Withdrawal,1,1943,0,Q3,0,1,0,California,1,1,1,26,2515.3,0,1044.42,0.0,3559.72,0,1,96140,1
55,22,31.93,,,26,San Fernando,5566,Month-to-Month,United States,7018-WBJNK,Stayed,1,0,Male,1,Fiber Optic,"34.286131, -118.435969",34.286131,-118.435969,0,78.3,0,3,0,Offer D,0,0,1,0,Credit Card,1,33389,0,Q3,0,3,0,California,0,0,1,13,1033.95,150,415.09,0.0,1599.04,0,0,91340,0
25,0,37.92,Attitude,Attitude of support person,78,Brea,3797,Month-to-Month,United States,3803-KMQFW,Churned,1,0,Female,0,,"33.930199, -117.862898",33.930199,-117.862898,1,20.55,0,2,1,,0,0,0,1,Credit Card,1,34055,0,Q3,1,3,0,California,0,0,0,1,20.55,0,37.92,0.0,58.47,1,0,92821,1
54,21,49.57,,,57,Gold Run,2292,One Year,United States,0723-FDLAY,Stayed,0,1,Male,1,Cable,"39.170376, -120.838404",39.170376,-120.838404,0,85.25,1,0,0,Offer B,1,0,1,0,Bank Withdrawal,1,407,1,Q3,0,5,0,California,1,1,1,44,3704.15,100,2181.08,0.0,5985.23,0,0,95717,0
26,76,23.54,,,78,Palm Springs,3818,Month-to-Month,United States,5153-RTHKF,Stayed,0,0,Female,1,Fiber Optic,"33.745746, -116.514215",33.745746,-116.514215,0,85.35,1,0,0,,0,0,0,0,Bank Withdrawal,1,18884,0,Q3,0,5,0,California,0,0,1,34,2896.6,0,800.36,0.0,3696.96,1,0,92264,0
62,22,0.0,Competitor,Competitor offered higher download speeds,89,Yorkville,3706,Month-to-Month,United States,3751-KTZEL,Churned,0,0,Female,1,DSL,"38.888351, -123.239647",38.888351,-123.239647,0,35.05,0,0,0,Offer E,0,0,0,0,Mailed Check,0,335,0,Q3,0,1,0,California,1,1,0,1,35.05,0,0.0,0.0,35.05,0,1,95494,1
36,0,2.01,Competitor,Competitor made better offer,85,Fallbrook,5822,Month-to-Month,United States,9986-BONCE,Churned,0,0,Female,0,,"33.362575, -117.299644",33.362575,-117.299644,0,20.95,0,0,0,,0,0,0,0,Bank Withdrawal,1,42239,0,Q3,0,1,0,California,0,0,0,4,85.5,0,8.04,0.0,93.54,0,0,92028,1
23,41,6.09,,,49,Bakersfield,4397,Two Year,United States,8338-QIUNR,Stayed,0,1,Male,1,DSL,"35.339796, -119.023552",35.339796,-119.023552,1,66.5,1,0,8,,0,1,1,1,Credit Card,1,44588,1,Q3,1,3,0,California,0,0,0,72,4811.6,0,438.48,45.61,5204.47,1,1,93304,0
39,4,14.9,Price,Price too high,69,Strawberry Valley,3889,Month-to-Month,United States,2100-BDNSN,Churned,0,1,Female,1,DSL,"39.58458, -121.093256",39.58458,-121.093256,1,67.95,1,0,1,,0,0,0,1,Bank Withdrawal,1,101,1,Q3,1,3,0,California,0,0,1,5,350.3,20,74.5,0.0,444.8,0,0,95981,1
47,16,1.38,,,73,Richvale,3850,Month-to-Month,United States,9389-ACWBI,Stayed,1,0,Female,1,Fiber Optic,"39.495768, -121.747472",39.495768,-121.747472,1,69.95,0,2,1,,0,0,0,1,Credit Card,1,74,0,Q3,1,3,0,California,0,0,0,5,320.4,0,6.9,0.0,327.3,0,1,95974,0
21,0,32.62,,,39,Los Angeles,4726,Two Year,United States,7469-LKBCI,Stayed,0,0,Male,0,,"34.044639, -118.240413",34.044639,-118.240413,0,18.95,0,0,0,Offer D,0,0,0,0,Credit Card,1,9732,0,Q3,0,3,0,California,0,0,0,16,326.8,0,521.92,0.0,848.72,1,0,90013,0
52,0,26.16,,,46,Tustin,5581,Two Year,United States,8174-LNWMW,Stayed,0,0,Female,0,,"33.738543, -117.785046",33.738543,-117.785046,0,20.9,0,0,0,,0,0,0,0,Credit Card,1,17494,0,Q3,0,5,0,California,0,0,0,31,689.35,0,810.96,0.0,1500.31,0,0,92782,0
30,69,27.23,,,64,San Jose,5040,One Year,United States,8652-YHIYU,Stayed,1,0,Female,1,Fiber Optic,"37.294926, -121.894763",37.294926,-121.894763,0,79.5,1,3,0,Offer D,0,0,1,0,Credit Card,1,46185,1,Q3,0,4,0,California,0,0,0,16,1264.2,0,435.68,0.0,1699.88,0,1,95125,0
44,14,0.0,,,68,Soquel,5866,Month-to-Month,United States,3621-CHYVB,Stayed,0,1,Female,1,DSL,"37.023669, -121.946461",37.023669,-121.946461,1,49.9,0,0,2,,0,1,1,1,Bank Withdrawal,0,9823,1,Q3,1,3,0,California,1,1,0,57,2782.4,0,0.0,0.0,2782.4,0,1,95073,0
67,24,40.85,,,41,Oakland,2701,One Year,United States,7460-ITWWP,Stayed,0,1,Female,1,Fiber Optic,"37.750553, -122.197175",37.750553,-122.197175,1,86.1,0,0,5,,0,0,1,1,Bank Withdrawal,1,30751,0,Q3,1,4,1,California,1,0,0,45,3861.45,0,1838.25,12.19,5687.51,0,1,94621,0
73,20,28.06,,,32,Garden Grove,5469,Two Year,United States,1013-QCWAM,Stayed,0,0,Female,1,Fiber Optic,"33.786738, -117.982564",33.786738,-117.982564,1,100.8,1,0,0,Offer A,1,0,1,1,Bank Withdrawal,1,31428,0,Q3,0,4,1,California,1,0,1,66,6690.75,0,1851.96,0.0,8542.71,0,1,92841,0
53,7,39.79,Competitor,Competitor made better offer,82,San Diego,2943,Month-to-Month,United States,8821-XNHVZ,Churned,0,0,Female,1,Fiber Optic,"32.787836, -117.232371",32.787836,-117.232376,1,80.05,0,0,1,,0,0,1,1,Mailed Check,1,46086,0,Q3,1,3,0,California,0,0,1,1,80.05,0,39.79,0.0,119.84,0,1,92109,1
28,58,42.06,Competitor,Competitor made better offer,67,Diamond Springs,5048,Month-to-Month,United States,3249-ZPQRG,Churned,0,0,Male,1,Fiber Optic,"38.683605, -120.811852",38.683605,-120.811852,0,78.45,1,0,0,Offer E,1,0,0,0,Bank Withdrawal,1,4426,0,Q3,0,1,0,California,0,1,0,4,330.05,0,168.24,0.0,498.29,1,1,95619,1
22,27,23.95,,,47,Los Angeles,2511,Month-to-Month,United States,2832-KJCRD,Stayed,0,1,Female,1,Fiber Optic,"34.052917, -118.255178",34.052917,-118.255178,0,103.65,1,0,0,Offer C,0,0,1,0,Bank Withdrawal,1,21,1,Q3,0,5,0,California,1,1,1,38,3988.5,140,910.1,0.0,5038.6,1,0,90071,0
37,29,44.78,,,75,Wendel,4421,Month-to-Month,United States,2041-JIJCI,Stayed,0,0,Female,1,Cable,"40.345949, -120.081187",40.345949,-120.081187,0,64.0,1,0,0,,1,0,1,0,Bank Withdrawal,1,162,0,Q3,0,5,0,California,1,1,0,5,370.25,0,223.9,0.0,594.15,0,1,96136,0
57,0,40.94,,,25,Grenada,5011,Two Year,United States,2400-FEQME,Stayed,1,0,Male,0,,"41.599978, -122.539381",41.599978,-122.539381,1,20.5,0,3,1,Offer B,0,0,0,1,Credit Card,1,616,0,Q3,1,5,0,California,0,0,0,55,1177.95,0,2251.7,5.83,3423.82,0,0,96038,0
54,2,37.7,,,58,Thousand Palms,5281,Month-to-Month,United States,8313-KTIHG,Stayed,0,0,Male,1,DSL,"33.849263, -116.382778",33.849263,-116.382778,0,61.3,0,0,0,,0,0,1,0,Bank Withdrawal,1,6242,1,Q3,0,3,0,California,0,0,1,4,249.4,10,150.8,0.0,410.2,0,0,92276,0
33,12,0.0,,,36,Douglas City,6075,Two Year,United States,6166-YIPFO,Stayed,0,1,Male,1,DSL,"40.586588, -122.903677",40.586588,-122.903677,1,64.7,0,0,8,Offer A,1,1,1,1,Bank Withdrawal,0,960,1,Q3,1,3,0,California,1,1,1,72,4746.05,140,0.0,0.0,4886.05,0,0,96024,0
51,0,37.11,,,41,Guerneville,5809,Two Year,United States,6855-VLGOS,Stayed,1,0,Male,0,,"38.52576, -123.013347",38.52576,-123.013347,1,20.55,0,1,5,,0,0,0,1,Bank Withdrawal,1,4913,0,Q3,1,5,0,California,0,0,0,72,1432.55,0,2671.92,0.0,4104.47,0,0,95446,0
61,0,9.03,,,30,Newport Coast,4279,Two Year,United States,6010-DDPPW,Stayed,0,0,Male,0,,"33.603282, -117.821841",33.603282,-117.821841,1,25.15,1,0,7,Offer A,0,0,0,1,Bank Withdrawal,1,5597,0,Q3,1,4,0,California,0,0,0,70,1940.85,0,632.1,0.0,2572.95,0,0,92657,0
54,21,18.48,,,68,Fresno,3520,Month-to-Month,United States,3873-NFTGI,Stayed,0,0,Male,1,DSL,"36.768774, -119.762633",36.768774,-119.762633,0,55.5,1,0,0,Offer D,1,0,1,0,Credit Card,1,31180,0,Q3,0,4,0,California,0,0,0,14,767.55,0,258.72,0.0,1026.27,0,1,93703,0
39,0,8.01,,,60,Alleghany,3161,Month-to-Month,United States,2739-CCZMB,Stayed,1,0,Male,0,,"39.467828, -120.841386",39.467828,-120.841386,0,20.35,0,1,0,,0,0,0,0,Credit Card,1,118,0,Q3,0,4,0,California,0,0,0,5,122.0,0,40.05,0.0,162.05,0,0,95910,0
22,59,30.61,Competitor,Competitor made better offer,66,Fallbrook,3780,Month-to-Month,United States,9451-LPGOO,Churned,0,0,Male,1,Fiber Optic,"33.362575, -117.299644",33.362575,-117.299644,0,86.8,1,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,42239,0,Q3,0,2,0,California,1,1,0,7,620.35,0,214.27,0.0,834.62,1,1,92028,1
37,27,49.06,Price,Long distance charges,75,Torrance,5154,Month-to-Month,United States,0486-HECZI,Churned,1,0,Male,1,Fiber Optic,"33.867257, -118.330794",33.867257,-118.330794,1,96.75,1,1,0,,1,1,1,1,Bank Withdrawal,1,31678,0,Q3,0,1,0,California,0,0,1,55,5238.9,0,2698.3,0.0,7937.2,0,1,90504,1
24,73,40.62,Competitor,Competitor had better devices,80,Pasadena,4328,One Year,United States,0691-JVSYA,Churned,0,1,Female,1,Fiber Optic,"34.167465, -118.165327",34.167465,-118.165327,1,94.85,0,0,5,,0,0,1,1,Bank Withdrawal,1,27891,0,Q3,1,1,0,California,1,1,1,53,5000.2,0,2152.86,18.55,7134.51,1,1,91103,1
59,13,18.6,,,53,Loyalton,5640,Month-to-Month,United States,4298-OYIFC,Stayed,0,1,Male,1,Fiber Optic,"39.637471, -120.226338",39.637471,-120.226338,1,103.45,1,0,1,,0,0,1,1,Bank Withdrawal,1,1822,1,Q3,1,5,0,California,1,1,1,15,1539.8,140,279.0,0.0,1958.8,0,0,96118,0
61,13,18.42,,,56,Oakland,6487,One Year,United States,4369-NYSCF,Stayed,0,0,Male,1,DSL,"37.792489, -122.244314",37.792489,-122.244314,0,75.75,0,0,0,Offer B,1,0,1,0,Bank Withdrawal,1,41876,1,Q3,0,3,0,California,1,1,1,56,4284.65,90,1031.52,0.0,5406.17,0,0,94606,0
63,0,34.33,,,21,Manteca,3433,Two Year,United States,8922-NPKBJ,Stayed,1,0,Male,0,,"37.830267, -121.201018",37.830267,-121.201018,1,19.35,0,2,10,,0,0,0,1,Mailed Check,1,36738,0,Q3,1,4,0,California,0,0,0,42,867.3,0,1441.86,0.0,2309.16,0,0,95336,0
79,23,36.58,,,40,Nicasio,5791,One Year,United States,5671-UUNXD,Stayed,0,0,Female,1,Fiber Optic,"38.065359, -122.665566",38.065359,-122.665566,1,100.65,1,0,1,,0,0,1,1,Bank Withdrawal,1,607,1,Q3,1,3,1,California,1,1,1,50,5189.75,0,1829.0,0.0,7018.75,0,1,94946,0
57,24,2.56,,,22,National City,4508,Two Year,United States,1304-SEGFY,Stayed,0,1,Female,1,Fiber Optic,"32.67102, -117.095235",32.67102,-117.095235,1,97.85,1,0,7,Offer A,0,0,1,1,Bank Withdrawal,1,62355,0,Q3,1,4,0,California,1,1,1,72,6841.3,0,184.32,0.0,7025.62,0,1,91950,0
62,17,0.0,,,80,Cloverdale,5677,One Year,United States,5944-UGLLK,Stayed,0,1,Male,1,Cable,"38.801936, -122.938935",38.801936,-122.938935,0,54.9,0,0,0,Offer B,0,0,0,0,Credit Card,0,9210,1,Q3,0,4,0,California,1,1,1,53,3045.75,0,0.0,0.0,3045.75,0,1,95425,0
59,76,39.76,,,60,Oak Park,5275,Month-to-Month,United States,1036-GUDCL,Stayed,1,0,Male,1,DSL,"34.19225, -118.776874",34.19225,-118.776874,1,79.05,0,3,1,,1,1,1,1,Credit Card,1,14814,1,Q3,1,4,0,California,1,1,1,60,4663.4,0,2385.6,0.0,7049.0,0,1,91377,0
20,52,17.23,Attitude,Attitude of service provider,71,Cottonwood,4319,Month-to-Month,United States,3186-BAXNB,Churned,0,0,Female,1,Fiber Optic,"40.336392, -122.448533",40.336392,-122.448533,0,91.7,0,0,0,Offer E,1,0,0,0,Bank Withdrawal,1,12348,1,Q3,0,3,0,California,0,1,1,1,91.7,0,17.23,0.0,108.93,1,1,96022,1
62,19,48.2,,,42,Lomita,4580,Month-to-Month,United States,0468-YRPXN,Stayed,0,1,Male,1,Fiber Optic,"33.794209, -118.317354",33.794209,-118.317354,0,98.8,0,0,0,Offer C,0,0,1,0,Credit Card,1,21065,1,Q3,0,5,0,California,1,1,1,29,2807.1,0,1397.8,0.0,4204.9,0,1,90717,0
23,42,0.0,,,33,Oakhurst,4697,One Year,United States,3551-GAEGL,Stayed,0,0,Male,1,DSL,"37.648647, -119.231447",37.648647,-119.231447,1,30.4,0,0,0,,0,1,0,1,Bank Withdrawal,0,8521,0,Q3,0,4,0,California,0,0,0,34,938.65,0,0.0,0.0,938.65,1,1,93644,0
57,22,42.58,Other,Don't know,94,Oakland,4149,One Year,United States,9033-EOXWV,Churned,0,0,Female,1,DSL,"37.739113, -122.175602",37.739113,-122.175602,0,74.05,1,0,0,,0,0,0,0,Credit Card,1,31392,1,Q3,0,3,0,California,1,1,1,12,872.65,0,510.96,48.61,1335.0,0,1,94603,1
27,59,26.03,,,60,West Covina,2907,Month-to-Month,United States,9643-YBLUR,Stayed,0,1,Male,1,Cable,"34.061634, -117.893169",34.061634,-117.893169,1,69.05,1,0,4,Offer E,1,0,1,1,Credit Card,1,30458,0,Q3,1,4,0,California,1,1,0,9,653.95,0,234.27,0.0,888.22,1,1,91791,0
52,21,48.75,,,30,Bieber,5882,Two Year,United States,5193-QLVZB,Stayed,0,1,Male,1,Fiber Optic,"41.083464, -121.107929",41.083464,-121.107929,0,104.75,1,0,0,Offer B,1,0,1,0,Bank Withdrawal,1,595,0,Q3,0,5,0,California,1,1,1,63,6536.5,0,3071.25,0.0,9607.75,0,1,96009,0
48,0,40.76,,,33,Victorville,3372,Two Year,United States,0486-LGCCH,Stayed,1,0,Male,0,,"34.567058, -117.362329",34.567058,-117.362329,1,19.65,0,2,2,Offer D,0,0,0,1,Credit Card,1,12083,0,Q3,1,3,0,California,0,0,0,11,225.75,0,448.36,0.0,674.11,0,0,92394,0
56,7,7.68,,,28,Orleans,3733,One Year,United States,0661-WCQNQ,Stayed,0,0,Male,1,DSL,"41.269521, -123.546958",41.269521,-123.546958,1,56.25,0,0,8,Offer D,0,1,1,1,Credit Card,1,574,1,Q3,1,4,0,California,0,0,0,22,1292.2,100,168.96,0.0,1561.16,0,0,95556,0
45,0,17.93,,,55,River Pines,4582,Two Year,United States,7503-EPSZW,Stayed,1,0,Female,0,,"38.545775, -120.743325",38.545775,-120.743325,1,24.05,1,3,5,Offer B,0,0,1,1,Mailed Check,1,364,0,Q3,1,3,0,California,0,0,0,64,1559.15,0,1147.52,0.0,2706.67,0,0,95675,0
33,0,42.14,,,45,Laton,5864,Two Year,United States,8755-OGKNA,Stayed,1,0,Female,0,,"36.444232, -119.718285",36.444232,-119.718285,1,19.5,0,3,5,Offer B,0,0,0,1,Bank Withdrawal,1,2900,0,Q3,1,3,0,California,0,0,0,57,1167.6,0,2401.98,19.89,3549.69,0,0,93242,0
37,0,34.94,,,44,Salinas,2471,One Year,United States,9067-SQTNS,Stayed,1,0,Male,0,,"36.667794, -121.601306",36.667794,-121.601306,1,20.6,0,2,1,,0,0,0,1,Bank Withdrawal,1,58548,0,Q3,1,5,0,California,0,0,0,44,926.0,0,1537.36,0.0,2463.36,0,0,93905,0
50,0,41.19,,,59,Navarro,6144,Two Year,United States,8711-LOBKY,Stayed,1,0,Male,0,,"39.182916, -123.552571",39.182916,-123.552571,1,19.85,0,1,2,,0,0,0,1,Credit Card,1,148,0,Q3,1,3,0,California,0,0,0,59,1188.25,0,2430.21,0.0,3618.46,0,0,95463,0
52,19,38.82,,,74,Los Angeles,5879,Month-to-Month,United States,4422-QVIJA,Stayed,1,0,Female,1,DSL,"34.051809, -118.383843",34.051809,-118.383843,0,50.15,1,1,0,,0,0,0,0,Mailed Check,1,27799,0,Q3,0,3,0,California,0,0,0,35,1655.35,130,1358.7,0.0,3144.05,0,0,90035,0
33,13,0.0,,,36,Santa Maria,2694,Two Year,United States,5862-BRIXZ,Stayed,0,1,Male,1,DSL,"34.95934, -120.490081",34.95934,-120.490081,0,60.75,0,0,0,Offer B,0,1,1,0,Bank Withdrawal,0,43684,1,Q3,0,4,0,California,1,1,1,46,2893.4,0,0.0,0.0,2893.4,0,1,93458,0
51,75,18.47,,,37,Danville,4108,Two Year,United States,5153-LXKDT,Stayed,1,1,Male,1,Fiber Optic,"37.791481, -121.903253",37.791481,-121.903253,1,110.2,1,3,1,,1,1,1,1,Bank Withdrawal,1,19777,0,Q3,1,3,0,California,1,1,1,68,7467.5,0,1255.96,0.0,8723.46,0,1,94506,0
40,29,20.29,,,33,Bell,5395,One Year,United States,8932-CZHRQ,Stayed,0,1,Male,1,DSL,"33.970343, -118.171368",33.970343,-118.171368,0,76.75,1,0,0,Offer A,1,1,0,0,Credit Card,1,105285,0,Q3,0,4,0,California,1,1,0,68,5233.25,0,1379.72,0.0,6612.97,0,1,90201,0
44,23,7.02,,,60,Quincy,3266,Month-to-Month,United States,9327-QSDED,Stayed,0,0,Male,1,DSL,"39.971228, -121.041166",39.971228,-121.041166,0,43.55,0,0,0,,0,0,0,0,Credit Card,1,6189,0,Q3,0,5,0,California,0,0,0,8,335.4,10,56.16,0.0,401.56,0,0,95971,0
76,0,29.43,,,36,Irvine,6469,Two Year,United States,1080-BWSYE,Stayed,0,0,Male,0,,"33.667145, -117.732135",33.667145,-117.732135,1,25.65,1,0,0,,0,0,0,1,Credit Card,1,6301,0,Q3,0,5,1,California,0,0,0,64,1740.8,0,1883.52,0.0,3624.32,0,0,92618,0
49,12,16.15,Competitor,Competitor offered more data,78,Dorris,3014,Month-to-Month,United States,8149-RSOUN,Churned,0,0,Female,1,Fiber Optic,"41.949216, -122.050062",41.949216,-122.050062,0,93.85,1,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,1162,0,Q3,0,3,0,California,1,1,1,1,93.85,0,16.15,0.0,110.0,0,1,96023,1
21,48,12.72,,,72,Shingletown,4413,One Year,United States,7711-YIJWC,Stayed,1,1,Male,1,Cable,"40.497441, -121.827524",40.497441,-121.827524,1,84.9,0,2,3,Offer B,1,1,0,1,Bank Withdrawal,1,4231,1,Q3,1,3,0,California,1,1,1,61,5264.5,0,775.92,0.0,6040.42,1,1,96088,0
21,0,43.77,,,46,Emigrant Gap,4402,One Year,United States,6510-UPNKS,Stayed,0,0,Female,0,,"39.23754, -120.720196",39.23754,-120.720196,0,24.8,1,0,0,,0,0,0,0,Credit Card,1,185,0,Q3,0,3,0,California,0,0,0,23,615.35,0,1006.71,0.0,1622.06,1,0,95715,0
31,27,35.91,Competitor,Competitor made better offer,91,Hickman,5356,Month-to-Month,United States,1579-KLYDT,Churned,0,1,Male,1,Fiber Optic,"37.605926, -120.69955",37.605926,-120.69955,0,90.45,1,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,1055,0,Q3,0,2,0,California,0,0,1,7,593.45,0,251.37,0.0,844.82,0,1,95323,1
61,3,18.02,,,62,Bethel Island,6069,Two Year,United States,1455-HFBXA,Stayed,0,1,Male,1,Fiber Optic,"38.050558, -121.646924",38.050558,-121.646924,1,91.6,1,0,3,Offer B,0,1,1,1,Credit Card,1,2379,1,Q3,1,3,0,California,0,0,0,52,4627.8,60,937.04,0.0,5624.84,0,0,94511,0
54,7,13.35,Competitor,Competitor had better devices,75,Santa Monica,4188,Month-to-Month,United States,6907-NZZIJ,Churned,0,0,Female,1,Fiber Optic,"34.035849, -118.503508",34.035849,-118.503508,0,99.15,1,0,0,,1,0,1,0,Bank Withdrawal,1,11509,0,Q3,0,1,0,California,1,1,1,36,3615.6,30,480.6,0.0,4126.2,0,0,90402,1
42,14,0.0,,,51,Tulare,6290,One Year,United States,0946-FKYTX,Stayed,0,0,Male,1,Cable,"36.185471, -119.375243",36.185471,-119.375243,0,30.1,0,0,0,Offer B,1,0,0,0,Mailed Check,0,56101,0,Q3,0,3,0,California,0,0,0,52,1623.4,0,0.0,11.72,1611.68,0,1,93274,0
44,3,17.25,Competitor,Competitor had better devices,93,Salyer,5704,Month-to-Month,United States,4671-LXRDQ,Churned,0,0,Male,1,Cable,"40.89866, -123.539754",40.89866,-123.539754,0,45.0,0,0,0,,0,0,1,0,Credit Card,1,660,0,Q3,0,1,0,California,0,0,0,2,96.45,30,34.5,0.0,160.95,0,0,95563,1
68,10,15.35,,,40,Applegate,3364,Two Year,United States,7813-ZGGAW,Stayed,0,1,Male,1,Fiber Optic,"38.983388, -120.988814",38.983388,-120.988814,0,96.6,1,0,0,Offer C,0,0,1,0,Bank Withdrawal,1,1526,1,Q3,0,5,1,California,0,0,1,31,2877.95,0,475.85,0.0,3353.8,0,1,95703,0
42,14,11.83,,,51,Oceanside,4732,One Year,United States,7336-RLLRH,Stayed,0,0,Male,1,DSL,"33.351059, -117.420557",33.351059,-117.420557,1,80.85,1,0,3,Offer C,0,1,0,1,Credit Card,1,98239,1,Q3,1,3,0,California,1,1,1,27,2204.35,0,319.41,0.0,2523.76,0,1,92054,0
33,17,38.95,,,54,Kneeland,3752,Month-to-Month,United States,4012-ZTHBR,Stayed,1,0,Female,1,Cable,"40.664483, -123.865325",40.664483,-123.865325,1,44.95,0,2,6,Offer D,0,0,1,1,Bank Withdrawal,1,264,0,Q3,1,5,0,California,0,0,0,21,926.25,0,817.95,0.0,1744.2,0,1,95549,0
70,29,9.72,,,38,San Diego,2276,One Year,United States,3351-NGXYI,Stayed,0,0,Female,1,DSL,"32.71346, -117.236378",32.71346,-117.236378,0,54.1,1,0,0,Offer D,0,1,1,0,Bank Withdrawal,1,18525,0,Q3,0,3,1,California,0,0,0,16,889.0,0,155.52,0.0,1044.52,0,1,92106,0
19,59,1.6,,,43,Compton,2196,Month-to-Month,United States,5274-XHAKY,Stayed,1,0,Female,1,Fiber Optic,"33.912246, -118.236773",33.912246,-118.236773,1,94.3,1,2,10,Offer B,1,1,1,1,Bank Withdrawal,1,29825,0,Q3,1,4,0,California,0,0,1,41,3893.6,0,65.6,0.0,3959.2,1,1,90222,0
26,59,0.0,,,57,Capay,4959,Month-to-Month,United States,6743-HHQPF,Stayed,0,0,Male,1,DSL,"38.681651, -122.130569",38.681651,-122.130569,1,25.1,0,0,5,,0,0,1,1,Credit Card,0,262,0,Q3,1,3,0,California,0,1,0,42,1097.15,0,0.0,0.0,1097.15,1,1,95607,0
27,52,40.28,,,55,Irvine,5331,One Year,United States,6872-HXFNF,Stayed,0,1,Female,1,DSL,"33.703976, -117.824172",33.703976,-117.824172,1,58.35,1,0,1,Offer B,0,0,0,1,Bank Withdrawal,1,17621,1,Q3,1,3,0,California,0,0,0,64,3756.45,0,2577.92,0.0,6334.37,1,1,92606,0
29,0,5.52,,,43,Long Beach,4293,Month-to-Month,United States,3077-RSNTJ,Stayed,1,0,Female,0,,"33.830099, -118.182239",33.830099,-118.182239,1,19.7,0,3,9,,0,0,0,1,Credit Card,1,31556,0,Q3,1,3,0,California,0,0,0,6,113.5,0,33.12,0.0,146.62,1,0,90807,0
50,14,13.83,Other,Poor expertise of online support,65,Echo Lake,3662,Month-to-Month,United States,5052-PNLOS,Churned,0,1,Male,1,Fiber Optic,"38.851842, -120.076204",38.851842,-120.076204,0,105.35,1,0,0,Offer E,1,0,1,0,Bank Withdrawal,1,69,0,Q3,0,3,0,California,1,1,1,3,323.25,0,41.49,0.0,364.74,0,1,95721,1
41,4,37.14,,,37,Cardiff By The Sea,5136,One Year,United States,7619-PLRLP,Stayed,0,1,Female,1,Cable,"33.015866, -117.272254",33.015866,-117.272254,1,74.1,1,0,3,Offer B,1,1,0,1,Bank Withdrawal,1,10375,0,Q3,1,4,0,California,1,1,0,53,3833.95,0,1968.42,0.0,5802.37,0,1,92007,0
62,17,13.4,,,61,Forest Knolls,2785,Month-to-Month,United States,1942-OQFRW,Joined,0,0,Male,1,DSL,"38.010092, -122.689442",38.010092,-122.689442,0,44.0,0,0,0,Offer E,0,0,0,0,Bank Withdrawal,1,1025,0,Q3,0,5,0,California,0,0,0,1,44.0,0,13.4,0.0,57.4,0,1,94933,0
32,0,23.68,,,52,Santa Ana,6134,Two Year,United States,7293-LSCDV,Stayed,1,0,Female,0,,"33.719869, -117.907063",33.719869,-117.907063,1,19.25,0,3,2,,0,0,1,1,Credit Card,1,91188,0,Q3,1,4,0,California,0,0,0,60,1103.25,0,1420.8,0.0,2524.05,0,0,92704,0
62,76,42.35,,,57,Angwin,5795,Month-to-Month,United States,6353-BRMMA,Stayed,1,0,Female,1,Fiber Optic,"38.542448, -122.419923",38.542448,-122.419923,1,104.1,1,3,3,Offer B,1,1,1,1,Bank Withdrawal,1,3641,0,Q3,1,4,0,California,1,1,1,54,5645.8,0,2286.9,0.0,7932.7,0,1,94508,0
51,21,0.0,,,20,San Diego,5913,One Year,United States,1264-FUHCX,Stayed,0,0,Female,1,DSL,"32.71346, -117.236378",32.71346,-117.236378,1,56.3,0,0,1,Offer B,1,0,1,1,Credit Card,0,18525,1,Q3,1,5,0,California,1,1,1,49,2780.6,0,0.0,0.0,2780.6,0,1,92106,0
44,22,15.01,,,53,San Francisco,4792,Month-to-Month,United States,2122-YWVYA,Stayed,0,0,Female,1,Fiber Optic,"37.74441, -122.486764",37.74441,-122.486764,0,75.4,0,0,0,Offer D,0,1,1,0,Bank Withdrawal,1,42959,0,Q3,0,4,0,California,0,0,0,18,1380.4,0,270.18,0.0,1650.58,0,1,94116,0
33,22,5.42,,,80,Redding,5432,Month-to-Month,United States,4062-HBMOS,Stayed,0,1,Male,1,Fiber Optic,"40.677649, -122.29467",40.677649,-122.29467,0,103.05,1,0,0,Offer B,1,0,1,0,Bank Withdrawal,1,41476,0,Q3,0,4,0,California,1,1,1,52,5364.8,0,281.84,46.67,5599.97,0,1,96003,0
49,20,2.71,,,28,Goleta,5246,Two Year,United States,4056-QHXHZ,Stayed,1,1,Female,1,Fiber Optic,"34.489983, -120.091246",34.489983,-120.091246,1,107.45,1,2,6,Offer A,0,1,0,1,Credit Card,1,49975,1,Q3,1,4,0,California,1,1,1,72,7576.7,0,195.12,0.0,7771.82,0,1,93117,0
41,4,36.33,,,74,Los Angeles,5882,Month-to-Month,United States,0674-EYYZV,Joined,0,0,Female,1,DSL,"34.108833, -118.229715",34.108833,-118.229715,0,54.65,0,0,0,,0,0,1,0,Bank Withdrawal,1,47534,0,Q3,0,3,0,California,0,0,1,1,54.65,0,36.33,0.0,90.98,0,1,90065,0
47,29,35.13,,,46,Santa Ysabel,3446,One Year,United States,9738-QLWTP,Stayed,0,1,Male,1,Fiber Optic,"33.174725, -116.743329",33.174725,-116.743329,0,81.9,0,0,0,,0,0,0,0,Bank Withdrawal,1,1143,1,Q3,0,4,0,California,0,0,0,39,3219.75,0,1370.07,0.0,4589.82,0,1,92070,0
26,48,44.46,,,52,San Bernardino,5842,Two Year,United States,3649-JPUGY,Stayed,0,1,Male,1,DSL,"34.250069, -117.393949",34.250069,-117.393949,0,88.6,1,0,0,Offer A,1,0,1,0,Bank Withdrawal,1,49355,1,Q3,0,3,0,California,1,1,1,72,6201.95,0,3201.12,0.0,9403.07,1,1,92407,0
49,0,9.97,,,73,San Diego,5531,Month-to-Month,United States,5442-BXVND,Stayed,1,0,Female,0,,"32.825086, -117.199424",32.825086,-117.199424,1,24.25,1,2,2,,0,0,0,1,Bank Withdrawal,1,51213,0,Q3,1,5,0,California,0,0,0,33,838.5,0,329.01,0.0,1167.51,0,0,92117,0
30,59,13.55,,,52,Berkeley,3773,Month-to-Month,United States,1352-VHKAJ,Stayed,1,0,Male,1,Cable,"37.878554, -122.26609",37.878554,-122.26609,1,71.6,1,2,1,,0,0,0,1,Bank Withdrawal,1,10147,1,Q3,1,5,0,California,1,1,1,27,1957.1,140,365.85,0.0,2462.95,0,0,94709,0
30,71,44.34,,,63,Escondido,4044,Month-to-Month,United States,4983-CLMLV,Stayed,0,0,Female,1,Fiber Optic,"33.141265, -116.967221",33.141265,-116.967221,1,102.7,1,0,0,,1,0,1,1,Credit Card,1,48690,1,Q3,0,3,0,California,1,1,1,52,5138.1,0,2305.68,0.0,7443.78,0,1,92027,0
51,23,47.91,Competitor,Competitor made better offer,88,San Diego,3683,Month-to-Month,United States,3235-ETOOB,Churned,0,0,Male,1,Fiber Optic,"32.787836, -117.232368",32.787836,-117.232376,1,74.5,0,0,1,,0,1,1,1,Bank Withdrawal,1,46086,0,Q3,1,2,0,California,0,0,0,8,609.9,0,383.28,0.0,993.18,0,1,92109,1
44,19,15.54,,,62,French Camp,5267,Month-to-Month,United States,5334-JLAXU,Stayed,0,0,Female,1,Fiber Optic,"37.873283, -121.292034",37.873283,-121.292034,1,94.1,1,0,8,Offer B,1,1,1,1,Credit Card,1,5094,0,Q3,1,3,0,California,1,1,0,60,5475.9,0,932.4,0.0,6408.3,0,1,95231,0
42,5,12.04,Dissatisfaction,Network reliability,82,Oro Grande,4489,Month-to-Month,United States,0684-AOSIH,Churned,0,0,Male,1,Cable,"34.647959, -117.296957",34.647959,-117.296957,1,95.0,0,0,1,,0,1,1,1,Bank Withdrawal,1,909,0,Q3,1,1,0,California,1,1,1,1,95.0,0,12.04,0.0,107.04,0,1,92368,1
27,0,47.79,,,35,Idyllwild,4774,One Year,United States,8573-JGCZW,Stayed,0,0,Male,0,,"33.755039, -116.741796",33.755039,-116.741796,0,19.65,0,0,0,,0,0,1,0,Bank Withdrawal,1,3588,0,Q3,0,5,0,California,0,0,0,17,351.55,0,812.43,0.0,1163.98,1,0,92549,0
29,27,0.0,,,22,Yuba City,4590,One Year,United States,6576-FBXOJ,Stayed,0,1,Male,1,DSL,"39.02741, -121.614982",39.02741,-121.614982,1,54.6,0,0,5,Offer D,0,0,0,1,Bank Withdrawal,0,34967,1,Q3,1,4,0,California,1,1,1,17,934.8,0,0.0,47.73,887.07,1,1,95991,0
32,27,45.28,,,55,West Hollywood,5567,Month-to-Month,United States,0708-SJDIS,Stayed,0,0,Female,1,Cable,"34.093781, -118.381061",34.093781,-118.381061,0,65.0,1,0,0,Offer C,0,0,0,0,Credit Card,1,20408,1,Q3,0,5,0,California,0,0,1,34,2157.5,0,1539.52,0.0,3697.02,0,1,90069,0
57,0,46.06,,,65,Wishon,2891,Month-to-Month,United States,6476-EPYZR,Stayed,1,0,Male,0,,"37.287758, -119.548156",37.287758,-119.548156,1,20.5,0,1,6,,0,0,0,1,Credit Card,1,327,0,Q3,1,3,0,California,0,0,0,12,255.5,0,552.72,0.0,808.22,0,0,93669,0
23,59,9.57,,,23,Orange Cove,4874,Month-to-Month,United States,3196-NVXLZ,Stayed,0,0,Female,1,Fiber Optic,"36.633498, -119.298895",36.633498,-119.298895,0,84.6,1,0,0,Offer C,0,0,1,0,Credit Card,1,8449,0,Q3,0,3,0,California,0,0,1,25,2088.05,0,239.25,0.0,2327.3,1,1,93646,0
44,3,16.06,Other,Moved,79,Oakland,2905,Month-to-Month,United States,1455-ESIQH,Churned,0,0,Male,1,Fiber Optic,"37.787186, -122.14633",37.787186,-122.14633,0,89.1,0,0,0,,0,0,1,0,Bank Withdrawal,1,24518,0,Q3,0,2,0,California,1,1,1,1,89.1,0,16.06,0.0,105.16,0,1,94619,1
38,5,46.92,,,25,Fort Irwin,4770,One Year,United States,6784-XYJAE,Stayed,0,1,Female,1,DSL,"35.349241, -116.770281",35.349241,-116.770281,0,55.8,1,0,0,,0,0,0,0,Bank Withdrawal,1,9465,0,Q3,0,3,0,California,0,0,0,36,1941.5,70,1689.12,0.0,3700.62,0,0,92310,0
63,0,40.83,Price,Long distance charges,95,San Diego,4933,Month-to-Month,United States,1240-KNSEZ,Churned,0,0,Male,0,,"33.017518, -117.118456",33.017518,-117.118456,0,20.1,0,0,0,Offer E,0,0,1,0,Credit Card,1,20046,0,Q3,0,3,0,California,0,0,0,1,20.1,0,40.83,0.0,60.93,0,0,92127,1
40,0,49.13,,,80,Wilmington,4419,One Year,United States,3506-OVLKD,Stayed,0,0,Male,0,,"33.782068, -118.262263",33.782068,-118.262263,0,26.2,1,0,0,,0,0,0,0,Bank Withdrawal,1,53323,0,Q3,0,3,0,California,0,0,0,35,954.9,0,1719.55,0.0,2674.45,0,0,90744,0
42,19,45.6,Competitor,Competitor had better devices,90,Palmdale,2881,Month-to-Month,United States,7683-CBDKJ,Churned,1,0,Male,1,Cable,"34.536232, -118.082935",34.536232,-118.082935,1,65.45,0,1,1,,1,1,1,1,Bank Withdrawal,1,67232,0,Q3,1,1,0,California,0,0,1,14,937.6,0,638.4,0.0,1576.0,0,1,93550,1
23,41,4.32,,,27,Long Beach,6208,Two Year,United States,9258-CNWAC,Stayed,1,1,Female,1,Fiber Optic,"33.781086, -118.199049",33.781086,-118.199049,1,113.65,1,2,2,Offer A,1,1,0,1,Credit Card,1,63136,1,Q3,1,4,0,California,1,1,1,71,8166.8,0,306.72,0.0,8473.52,1,1,90813,0
20,0,10.07,,,33,Los Angeles,3159,Month-to-Month,United States,1171-TYKUR,Stayed,0,0,Male,0,,"34.062125, -118.315709",34.062125,-118.315709,1,25.4,1,0,1,,0,0,0,1,Bank Withdrawal,1,1957,0,Q3,1,3,0,California,0,0,0,47,1139.2,0,473.29,0.0,1612.49,1,0,90010,0
47,27,45.4,Competitor,Competitor had better devices,78,Lindsay,2864,Month-to-Month,United States,3859-CVCET,Churned,0,0,Female,1,DSL,"36.205465, -119.085807",36.205465,-119.085807,0,45.65,0,0,0,,0,0,0,0,Mailed Check,1,15508,0,Q3,0,1,0,California,0,0,0,4,191.05,0,181.6,0.0,372.65,0,1,93247,1
59,0,34.57,,,35,Crestline,2598,Two Year,United States,5124-EOGYE,Stayed,0,0,Male,0,,"34.248061, -117.29028",34.248061,-117.29028,0,20.45,0,0,0,,0,0,0,0,Credit Card,1,10484,0,Q3,0,3,0,California,0,0,0,31,638.55,0,1071.67,0.0,1710.22,0,0,92325,0
42,0,10.36,,,50,Helm,4510,One Year,United States,5847-MXBEO,Stayed,0,0,Male,0,,"36.520537, -120.118055",36.520537,-120.118055,0,20.3,0,0,0,Offer D,0,0,0,0,Credit Card,1,152,0,Q3,0,5,0,California,0,0,0,22,475.1,0,227.92,0.0,703.02,0,0,93627,0
38,3,13.4,,,33,Chula Vista,5327,One Year,United States,5504-WSIUR,Stayed,0,1,Female,1,Fiber Optic,"32.688506, -116.938632",32.688506,-116.938632,0,90.25,1,0,0,,1,0,1,0,Bank Withdrawal,1,2606,1,Q3,0,3,0,California,0,0,0,70,6385.95,100,938.0,0.0,7423.95,0,0,91914,0
61,0,29.87,,,65,West Covina,5089,One Year,United States,7297-DVYGA,Stayed,0,0,Female,0,,"34.066964, -117.937007",34.066964,-117.937007,0,19.85,0,0,0,Offer B,0,0,1,0,Bank Withdrawal,1,44099,0,Q3,0,5,0,California,0,0,0,51,996.95,0,1523.37,0.0,2520.32,0,0,91790,0
50,57,7.25,,,68,Santa Cruz,5546,One Year,United States,7722-CVFXN,Stayed,1,0,Male,1,Fiber Optic,"37.007882, -122.065975",37.007882,-122.065975,1,105.2,1,3,9,,1,0,1,1,Bank Withdrawal,1,4563,1,Q3,1,5,0,California,1,1,1,54,5637.85,0,391.5,23.01,6006.34,0,1,95064,0
61,3,30.88,Dissatisfaction,Service dissatisfaction,75,Orange,5067,Month-to-Month,United States,5364-EVNIB,Churned,0,1,Male,1,Fiber Optic,"33.787796, -117.875928",33.787796,-117.875928,0,79.8,0,0,0,,1,0,1,0,Bank Withdrawal,1,23172,0,Q3,0,2,0,California,0,0,0,13,973.45,0,401.44,0.0,1374.89,0,1,92868,1
58,19,9.19,,,35,Manton,3729,One Year,United States,9746-MDMBK,Stayed,1,1,Male,1,Fiber Optic,"40.426679, -121.850421",40.426679,-121.850421,1,113.45,1,1,7,,1,1,1,1,Bank Withdrawal,1,598,1,Q3,1,3,0,California,1,1,1,47,5317.8,0,431.93,0.0,5749.73,0,1,96059,0
41,23,42.45,,,50,Oxnard,2703,One Year,United States,9938-ZREHM,Stayed,0,0,Female,1,DSL,"34.156629, -119.117218",34.156629,-119.117218,1,72.1,1,0,4,,1,0,0,1,Credit Card,1,77791,1,Q3,1,3,0,California,1,1,0,37,2658.4,0,1570.65,16.36,4212.69,0,1,93033,0
35,11,35.92,,,68,Forest Falls,5483,Two Year,United States,4049-ZPALD,Stayed,0,1,Female,1,Fiber Optic,"34.067699, -116.903891",34.067699,-116.903891,1,99.0,0,0,7,Offer B,0,1,1,1,Bank Withdrawal,1,958,0,Q3,1,4,0,California,1,1,1,64,6375.8,0,2298.88,0.0,8674.68,0,1,92339,0
49,23,46.1,,,25,Los Angeles,4497,One Year,United States,1335-HQMKX,Stayed,0,1,Female,1,Fiber Optic,"33.952714, -118.292061",33.952714,-118.292061,1,101.35,1,0,6,Offer A,1,0,1,1,Bank Withdrawal,1,87383,0,Q3,1,4,0,California,1,1,1,72,7323.15,0,3319.2,0.0,10642.35,0,1,90044,0
46,0,5.02,,,59,Lawndale,5279,Month-to-Month,United States,1015-OWJKI,Joined,0,0,Male,0,,"33.88856, -118.351813",33.88856,-118.351813,0,19.05,0,0,0,,0,0,0,0,Credit Card,1,33300,0,Q3,0,4,0,California,0,0,0,1,19.05,0,5.02,0.0,24.07,0,0,90260,0
23,58,34.12,,,67,Westminster,3596,Two Year,United States,4922-CVPDX,Stayed,0,1,Female,1,DSL,"33.752591, -117.993661",33.752591,-117.993661,1,73.5,0,0,6,Offer C,1,0,1,1,Credit Card,1,88230,0,Q3,1,5,0,California,1,1,1,26,1905.7,70,887.12,17.03,2845.79,1,0,92683,0
29,0,45.91,,,21,Bakersfield,2152,Month-to-Month,United States,3727-JEZTU,Joined,0,0,Female,0,,"35.392599, -119.245341",35.392599,-119.245341,0,20.4,0,0,0,,0,0,0,0,Credit Card,1,40836,0,Q3,0,5,0,California,0,0,0,1,20.4,0,45.91,0.0,66.31,1,0,93312,0
65,8,40.18,Competitor,Competitor made better offer,93,Canyon Dam,4458,Month-to-Month,United States,9809-IMGCQ,Churned,0,0,Male,1,Fiber Optic,"40.171312, -121.120605",40.171312,-121.120605,0,96.7,1,0,0,Offer D,0,0,1,0,Bank Withdrawal,1,86,0,Q3,0,1,1,California,1,1,1,22,2082.95,100,883.96,0.0,3066.91,0,0,95923,1
47,17,33.8,,,47,Ukiah,2277,Month-to-Month,United States,4929-ROART,Stayed,0,0,Male,1,Cable,"39.134075, -123.23422",39.134075,-123.23422,0,56.25,1,0,0,,0,1,0,0,Credit Card,1,30988,0,Q3,0,4,0,California,0,0,0,18,969.85,30,608.4,0.0,1608.25,0,0,95482,0
69,19,47.47,Attitude,Attitude of support person,80,Delano,2065,Month-to-Month,United States,5644-PDMZC,Churned,0,0,Female,1,Fiber Optic,"35.772244, -119.209689",35.772244,-119.209689,0,89.5,1,0,0,,1,0,0,0,Bank Withdrawal,1,37280,0,Q3,0,2,1,California,1,1,0,2,161.5,0,94.94,0.0,256.44,0,1,93215,1
40,0,33.5,,,22,Los Angeles,4527,One Year,United States,4403-BWPAY,Stayed,0,0,Male,0,,"34.052842, -118.264495",34.052842,-118.264495,0,24.8,1,0,0,,0,0,1,0,Credit Card,1,20692,0,Q3,0,4,0,California,0,0,0,14,321.7,0,469.0,0.0,790.7,0,0,90017,0
66,8,1.05,Competitor,Competitor had better devices,92,Santa Ana,3266,Month-to-Month,United States,2528-HFYZX,Churned,0,0,Male,1,Fiber Optic,"33.765893, -117.881533",33.765893,-117.881533,1,76.45,0,0,2,,1,0,1,1,Bank Withdrawal,1,37879,0,Q3,1,1,1,California,0,0,0,17,1233.4,0,17.85,0.0,1251.25,0,1,92706,1
74,13,41.44,,,56,Bishop,3545,One Year,United States,3966-HRMZA,Joined,0,1,Female,1,Fiber Optic,"37.04584, -118.397236",37.04584,-118.397236,0,75.05,0,0,0,Offer E,0,0,0,0,Credit Card,1,13309,0,Q3,0,4,1,California,0,0,0,3,202.9,10,124.32,5.49,331.73,0,0,93514,0
72,16,9.1,,,79,Montrose,5371,Two Year,United States,3259-KNMRR,Stayed,0,1,Male,1,DSL,"34.2112, -118.230625",34.2112,-118.230625,0,79.75,1,0,0,Offer B,1,0,1,0,Bank Withdrawal,1,7527,0,Q3,0,4,1,California,1,0,1,57,4438.2,0,518.7,0.0,4956.9,0,1,91020,0
21,30,15.44,,,59,Lemon Grove,4148,One Year,United States,4488-KQFDT,Stayed,0,1,Female,1,Fiber Optic,"32.733564, -117.033713",32.733564,-117.033713,0,103.95,1,0,0,Offer B,1,0,1,0,Bank Withdrawal,1,24961,0,Q3,0,4,0,California,1,1,1,61,6423.0,0,941.84,0.0,7364.84,1,1,91945,0
32,26,38.31,Dissatisfaction,Network reliability,67,Nicolaus,2168,Month-to-Month,United States,5692-FPTAH,Churned,0,0,Female,1,Cable,"38.788898, -121.608624",38.788898,-121.608624,0,45.4,0,0,0,,0,0,1,0,Credit Card,1,751,0,Q3,0,2,0,California,0,0,0,1,45.4,0,38.31,0.0,83.71,0,1,95659,1
64,10,26.93,Attitude,Attitude of support person,72,Los Angeles,3257,Month-to-Month,United States,3866-MDTUB,Churned,0,0,Female,1,DSL,"34.052842, -118.264495",34.052842,-118.264495,0,70.75,0,0,0,,0,1,1,0,Bank Withdrawal,1,20692,0,Q3,0,1,0,California,1,1,1,2,146.9,0,53.86,0.0,200.76,0,1,90017,1
56,17,8.88,,,39,West Covina,4437,One Year,United States,2056-EVGZL,Stayed,1,1,Male,1,Fiber Optic,"34.066964, -117.937007",34.066964,-117.937007,1,105.75,0,2,9,,1,0,0,1,Credit Card,1,44099,1,Q3,1,3,0,California,1,1,1,68,7322.5,0,603.84,0.0,7926.34,0,1,91790,0
64,8,36.88,Competitor,Competitor made better offer,91,San Diego,5141,Month-to-Month,United States,4919-IKATY,Churned,0,1,Male,1,Fiber Optic,"32.886925, -117.152162",32.886925,-117.152162,1,84.5,1,0,3,Offer E,0,1,1,1,Bank Withdrawal,1,74232,0,Q3,1,1,0,California,0,0,0,5,453.75,0,184.4,0.0,638.15,0,1,92126,1
68,9,9.43,Competitor,Competitor had better devices,81,Ontario,3810,Month-to-Month,United States,4385-GZQXV,Churned,0,0,Female,1,Fiber Optic,"34.074087, -117.605618",34.074087,-117.605618,0,94.45,0,0,0,Offer D,0,0,1,0,Bank Withdrawal,1,49474,1,Q3,0,1,1,California,1,1,1,16,1511.2,0,150.88,0.0,1662.08,0,1,91764,1
19,69,0.0,,,80,Sebastopol,5784,Two Year,United States,6549-BTYPG,Stayed,0,1,Female,1,DSL,"38.398815, -122.861923",38.398815,-122.861923,1,60.8,0,0,5,,1,0,0,1,Credit Card,0,31266,1,Q3,1,5,0,California,1,1,1,60,3603.45,0,0.0,0.0,3603.45,1,1,95472,0
63,16,46.57,Other,Moved,73,Calipatria,5585,Month-to-Month,United States,6304-IJFSQ,Churned,0,0,Male,1,Cable,"33.143826, -115.497485",33.143826,-115.497485,0,49.9,0,0,0,,1,0,1,0,Credit Card,1,7857,0,Q3,0,3,0,California,0,0,0,3,130.1,0,139.71,0.0,269.81,0,1,92233,1
54,12,31.62,,,77,Chowchilla,2506,One Year,United States,0810-BDHAW,Stayed,0,0,Female,1,DSL,"37.100948, -120.270136",37.100948,-120.270136,1,78.4,1,0,4,,1,1,0,1,Bank Withdrawal,1,19391,0,Q3,1,3,0,California,1,1,1,24,1832.4,130,758.88,0.0,2721.28,0,0,93610,0
32,0,26.67,,,23,La Mesa,5506,Two Year,United States,0508-SQWPL,Stayed,1,0,Female,0,,"32.759327, -116.99726",32.759327,-116.99726,1,20.1,0,3,9,Offer B,0,0,1,1,Bank Withdrawal,1,44652,0,Q3,1,5,0,California,0,0,0,57,1087.7,0,1520.19,0.0,2607.89,0,0,91941,0
80,5,38.61,,,55,Hawthorne,3033,One Year,United States,0191-ZHSKZ,Stayed,0,0,Male,1,DSL,"33.914775, -118.348083",33.914775,-118.348083,0,74.75,0,0,0,,1,1,1,0,Bank Withdrawal,1,93315,0,Q3,0,4,1,California,1,0,1,30,2111.3,0,1158.3,0.0,3269.6,0,1,90250,0
31,19,48.04,,,33,San Jose,4104,Month-to-Month,United States,1810-MVMAI,Stayed,1,1,Male,1,Cable,"37.333851, -121.891147",37.333851,-121.891147,1,67.6,1,1,4,Offer C,1,1,0,1,Bank Withdrawal,1,561,1,Q3,1,3,0,California,0,0,0,30,2000.2,0,1441.2,0.0,3441.4,0,1,95113,0
50,0,8.85,,,64,Dos Palos,5134,Two Year,United States,0932-YIXYU,Stayed,0,0,Female,0,,"37.045728, -120.630682",37.045728,-120.630682,0,20.25,0,0,0,,0,0,0,0,Credit Card,1,9388,0,Q3,0,3,0,California,0,0,0,47,1029.8,0,415.95,0.0,1445.75,0,0,93620,0
55,0,47.46,,,20,Sacramento,2618,One Year,United States,1064-FBXNK,Joined,1,0,Male,0,,"38.494832, -121.529447",38.494832,-121.529447,1,19.85,0,1,5,,0,0,0,1,Credit Card,1,42832,0,Q3,1,3,0,California,0,0,0,1,19.85,0,47.46,0.0,67.31,0,0,95831,0
50,4,23.71,,,56,Fresno,5095,Month-to-Month,United States,6620-HVDUJ,Stayed,0,0,Male,1,DSL,"36.749403, -119.787574",36.749403,-119.787574,0,60.45,0,0,0,Offer C,1,1,0,0,Bank Withdrawal,1,13858,1,Q3,0,5,0,California,0,0,0,24,1440.75,0,569.04,0.0,2009.79,0,1,93701,0
60,20,44.87,,,21,Los Alamitos,2059,One Year,United States,2348-KCJLT,Stayed,0,1,Female,1,Cable,"33.79499, -118.065591",33.79499,-118.065591,1,61.5,0,0,8,Offer B,1,1,1,1,Credit Card,1,21343,0,Q3,1,3,0,California,0,0,0,44,2722.2,150,1974.28,0.0,4846.48,0,0,90720,0
22,52,0.0,,,44,Llano,2534,Month-to-Month,United States,4718-DHSMV,Stayed,0,0,Female,1,DSL,"34.500091, -117.765862",34.500091,-117.765862,0,35.8,0,0,0,Offer D,0,0,1,0,Credit Card,0,1220,0,Q3,0,5,0,California,0,0,1,11,363.15,0,0.0,0.0,363.15,1,1,93544,0
79,0,4.75,,,73,Valley Center,4788,Two Year,United States,5699-BNCAS,Stayed,0,0,Male,0,,"33.25283, -116.986079",33.25283,-116.986079,0,24.65,1,0,0,Offer A,0,0,1,0,Credit Card,1,14575,0,Q3,0,3,1,California,0,0,0,71,1766.75,0,337.25,0.0,2104.0,0,0,92082,0
22,69,1.84,,,35,Oakhurst,4204,Two Year,United States,3407-JMJQQ,Stayed,1,1,Female,1,Fiber Optic,"37.648647, -119.231447",37.648647,-119.231447,1,109.0,1,1,2,,1,1,1,1,Bank Withdrawal,1,8521,0,Q3,1,3,0,California,1,1,1,71,7661.8,150,130.64,0.0,7942.44,1,0,93644,0
59,0,12.22,,,58,San Diego,5169,Month-to-Month,United States,9294-TDIPC,Stayed,1,0,Male,0,,"32.76501, -117.19938",32.76501,-117.19938,0,20.2,0,1,0,Offer E,0,0,0,0,Credit Card,1,24169,0,Q3,0,5,0,California,0,0,0,5,83.75,0,61.1,0.0,144.85,0,0,92110,0
28,69,34.14,Competitor,Competitor had better devices,82,Orangevale,5897,Month-to-Month,United States,1842-EZJMK,Churned,0,0,Male,1,Fiber Optic,"38.689174, -121.218435",38.689174,-121.218435,1,103.7,1,0,1,Offer B,1,0,0,1,Bank Withdrawal,1,32040,1,Q3,1,1,0,California,1,1,1,50,5071.05,0,1707.0,36.61,6741.44,1,1,95662,1
47,6,16.88,Competitor,Competitor made better offer,76,San Diego,2750,Month-to-Month,United States,0302-JOIVN,Churned,0,1,Female,1,Fiber Optic,"32.787836, -117.232354",32.787836,-117.232376,1,101.15,0,0,1,,1,0,0,1,Bank Withdrawal,1,46086,0,Q3,1,2,0,California,1,1,1,8,842.9,0,135.04,0.0,977.94,0,1,92109,1
51,19,25.73,Price,Extra data charges,86,Glendale,2152,Month-to-Month,United States,9367-WXLCH,Churned,1,0,Male,1,Fiber Optic,"34.136306, -118.26036",34.136306,-118.26036,0,84.5,1,2,0,Offer E,0,0,0,0,Bank Withdrawal,1,17015,0,Q3,0,2,0,California,1,1,0,8,662.65,0,205.84,33.21,835.28,0,1,91204,1
24,82,44.93,,,72,Julian,3816,Month-to-Month,United States,2203-GHNWN,Stayed,0,1,Female,1,Fiber Optic,"32.980678, -116.262854",32.980678,-116.262854,1,79.65,1,0,2,,0,0,1,1,Credit Card,1,3577,0,Q3,1,4,0,California,0,1,0,24,1928.7,0,1078.32,0.0,3007.02,1,1,92036,0
55,76,25.87,,,75,Ontario,3192,Month-to-Month,United States,8201-AAXCB,Stayed,1,0,Male,1,Cable,"34.074087, -117.605618",34.074087,-117.605618,1,60.35,1,3,1,,0,0,0,1,Bank Withdrawal,1,49474,0,Q3,1,4,0,California,0,0,1,25,1404.65,10,646.75,0.0,2061.4,0,0,91764,0
41,14,10.05,,,64,Santa Barbara,2021,Two Year,United States,7954-MLBUN,Stayed,0,1,Male,1,Fiber Optic,"34.460197, -119.802602",34.460197,-119.802602,0,99.45,0,0,0,,0,0,0,0,Bank Withdrawal,1,16477,1,Q3,0,5,0,California,1,1,1,31,3109.9,0,311.55,43.38,3378.07,0,1,93111,0
69,7,19.74,,,30,Big Oak Flat,4270,Month-to-Month,United States,3258-SANFR,Stayed,0,0,Male,1,DSL,"37.818589, -120.256995",37.818589,-120.256995,0,44.7,0,0,0,Offer E,0,0,0,0,Credit Card,1,167,0,Q3,0,3,1,California,0,0,0,6,276.5,0,118.44,0.0,394.94,0,1,95305,0
34,3,29.59,Competitor,Competitor had better devices,91,Poway,4794,Two Year,United States,6797-LNAQX,Churned,0,0,Male,1,Fiber Optic,"32.984395, -117.013454",32.984395,-117.013454,1,98.3,1,0,1,Offer A,1,0,0,1,Bank Withdrawal,1,47969,0,Q3,1,2,0,California,1,1,1,70,6859.5,20,2071.3,0.0,8950.8,0,0,92064,1
44,0,34.96,,,33,Garden Grove,3642,One Year,United States,2332-TODQS,Stayed,0,0,Female,0,,"33.782955, -118.026456",33.782955,-118.026456,0,25.05,1,0,0,Offer B,0,0,0,0,Credit Card,1,15878,0,Q3,0,4,0,California,0,0,0,48,1171.5,0,1678.08,16.38,2833.2,0,0,92845,0
53,15,0.0,Competitor,Competitor offered more data,82,Avery,3195,One Year,United States,6158-DWPZT,Churned,0,0,Male,1,DSL,"38.208336, -120.339938",38.208336,-120.339938,1,24.1,0,0,1,Offer E,0,0,0,1,Bank Withdrawal,0,115,0,Q3,1,2,0,California,0,0,0,9,259.8,0,0.0,0.0,259.8,0,1,95224,1
45,18,33.78,,,61,Witter Springs,5969,One Year,United States,5815-HGGHV,Stayed,0,0,Male,1,DSL,"39.222323, -122.985488",39.222323,-122.985488,1,64.15,0,0,3,Offer D,0,1,1,1,Credit Card,1,240,1,Q3,1,4,0,California,1,1,0,20,1274.45,100,675.6,0.0,2050.05,0,0,95493,0
62,12,33.02,,,33,Yucca Valley,2572,Two Year,United States,3082-YVEKW,Stayed,1,1,Female,1,DSL,"34.159534, -116.425984",34.159534,-116.425984,1,77.15,1,2,10,,0,1,1,1,Bank Withdrawal,1,20486,1,Q3,1,3,0,California,0,0,1,23,1759.4,0,759.46,0.0,2518.86,0,1,92284,0
20,41,6.89,,,53,Tehama,5703,Two Year,United States,3720-DBRWL,Stayed,0,1,Male,1,Cable,"40.021787, -122.127576",40.021787,-122.127576,1,83.85,0,0,5,Offer B,1,1,1,1,Credit Card,1,405,1,Q3,1,3,0,California,1,1,1,51,4307.1,0,351.39,0.0,4658.49,1,1,96090,0
41,21,41.57,,,64,Hood,4000,One Year,United States,1131-SUEKT,Stayed,1,0,Male,1,Fiber Optic,"38.375325, -121.507935",38.375325,-121.507935,1,98.45,0,1,4,Offer B,1,0,1,1,Bank Withdrawal,1,213,1,Q3,1,3,0,California,1,1,1,61,6145.2,0,2535.77,0.0,8680.97,0,1,95639,0
38,18,39.44,Attitude,Attitude of support person,91,Sugarloaf,3596,Month-to-Month,United States,9787-XVQIU,Churned,0,0,Male,1,Fiber Optic,"34.243088, -116.830015",34.243088,-116.830015,0,75.3,1,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,1834,0,Q3,0,3,0,California,0,0,0,1,75.3,0,39.44,0.0,114.74,0,0,92386,1
77,16,32.56,,,77,Lemon Grove,4425,Two Year,United States,1409-PHXTF,Stayed,0,1,Male,1,Fiber Optic,"32.733564, -117.033713",32.733564,-117.033713,1,110.45,1,0,5,Offer B,1,0,1,1,Bank Withdrawal,1,24961,1,Q3,1,4,1,California,1,0,1,54,6077.75,0,1758.24,0.0,7835.99,0,1,91945,0
63,24,14.12,Competitor,Competitor had better devices,73,Carson,2600,Month-to-Month,United States,2135-RXIHG,Churned,0,0,Male,1,Cable,"33.822295, -118.26411",33.822295,-118.26411,0,45.65,0,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,55486,0,Q3,0,1,0,California,0,0,0,1,45.65,0,14.12,0.0,59.77,0,1,90745,1
53,0,15.91,Attitude,Attitude of service provider,87,Sacramento,5636,Month-to-Month,United States,7893-IXHRQ,Churned,0,0,Male,0,,"38.542532, -121.378826",38.542532,-121.378826,0,20.55,0,0,0,,0,0,0,0,Bank Withdrawal,1,38818,0,Q3,0,2,0,California,0,0,0,1,20.55,0,15.91,0.0,36.46,0,0,95826,1
31,0,24.16,,,20,Fair Oaks,4281,Month-to-Month,United States,6377-KSLXC,Stayed,0,0,Male,0,,"38.652065, -121.25441",38.652065,-121.25441,0,19.95,0,0,0,,0,0,0,0,Credit Card,1,40750,0,Q3,0,5,0,California,0,0,0,5,107.05,0,120.8,0.0,227.85,0,0,95628,0
60,27,14.52,,,23,Coulterville,5536,Month-to-Month,United States,7251-XFOIL,Stayed,0,1,Female,1,Fiber Optic,"37.722127, -120.110174",37.722127,-120.110174,0,89.2,1,0,0,Offer B,0,0,0,0,Credit Card,1,2271,0,Q3,0,3,0,California,1,1,0,61,5500.6,0,885.72,0.0,6386.32,0,1,95311,0
54,0,37.97,,,47,Temecula,2575,One Year,United States,7311-MQJCH,Stayed,0,0,Female,0,,"33.507255, -117.029473",33.507255,-117.029473,0,19.55,0,0,0,,0,0,0,0,Bank Withdrawal,1,46171,0,Q3,0,4,0,California,0,0,0,5,99.6,0,189.85,0.0,289.45,0,0,92592,0
47,14,46.49,Other,Don't know,90,Inverness,4778,Month-to-Month,United States,4749-VFKVB,Churned,0,0,Female,1,DSL,"38.099323, -122.945723",38.099323,-122.945723,0,50.1,1,0,0,,0,0,1,0,Credit Card,1,1004,0,Q3,0,2,0,California,0,0,0,1,50.1,0,46.49,0.0,96.59,0,1,94937,1
78,23,9.68,,,21,Sunland,4978,Two Year,United States,3982-DQLUS,Stayed,1,0,Male,1,Fiber Optic,"34.282704, -118.312929",34.282704,-118.312929,1,85.75,1,1,10,,1,1,1,1,Bank Withdrawal,1,18752,0,Q3,1,3,1,California,0,0,0,65,5688.45,0,629.2,38.09,6279.56,0,1,91040,0
39,24,17.61,,,35,Santa Ana,5981,One Year,United States,9127-QRZMH,Stayed,0,0,Male,1,DSL,"33.765893, -117.881533",33.765893,-117.881533,1,59.85,0,0,1,,1,1,1,1,Bank Withdrawal,1,37879,1,Q3,1,3,0,California,0,0,0,44,2603.95,0,774.84,0.0,3378.79,0,1,92706,0
48,0,19.64,,,23,Woodland Hills,4264,Two Year,United States,7010-BRBUU,Stayed,1,0,Male,0,,"34.153733, -118.593408",34.153733,-118.593408,1,24.1,1,1,0,,0,0,0,1,Credit Card,1,25988,0,Q3,0,4,0,California,0,0,0,72,1734.65,0,1414.08,0.0,3148.73,0,0,91364,0
70,27,17.56,Competitor,Competitor had better devices,69,Stockton,3145,Month-to-Month,United States,0709-TVGUR,Churned,0,0,Female,1,Fiber Optic,"38.002125, -121.324979",38.002125,-121.324979,0,74.55,1,0,0,,0,0,1,0,Bank Withdrawal,1,49965,0,Q3,0,1,1,California,0,0,0,9,622.9,0,158.04,33.25,747.69,0,1,95207,1
42,6,49.14,,,44,Rancho Cucamonga,4164,Month-to-Month,United States,6212-ATMLK,Stayed,0,0,Female,1,Fiber Optic,"34.132275, -117.611478",34.132275,-117.611478,0,95.7,1,0,0,,0,0,1,0,Bank Withdrawal,1,39064,0,Q3,0,4,0,California,1,1,1,50,4729.75,140,2457.0,0.0,7326.75,0,0,91701,0
48,0,5.48,,,70,Sun City,4890,Two Year,United States,2626-VEEWG,Stayed,1,0,Male,0,,"33.69887, -117.25071",33.69887,-117.25071,1,19.4,0,2,6,,0,0,1,1,Credit Card,1,13151,0,Q3,1,5,0,California,0,0,0,67,1284.2,0,367.16,0.0,1651.36,0,0,92587,0
29,85,41.94,,,55,Lake Isabella,4351,Two Year,United States,8915-NNTRC,Stayed,1,0,Male,1,Fiber Optic,"35.607875, -118.466318",35.607875,-118.466318,1,107.7,1,1,4,,1,1,1,1,Credit Card,1,5564,1,Q3,1,4,0,California,1,1,1,72,7919.8,0,3019.68,0.0,10939.48,1,1,93240,0
42,12,0.0,Attitude,Attitude of support person,93,Pope Valley,5434,Month-to-Month,United States,7734-DBOAI,Churned,1,0,Female,1,DSL,"38.672708, -122.403219",38.672708,-122.403219,1,40.1,0,2,1,,0,0,0,1,Bank Withdrawal,0,494,1,Q3,1,1,0,California,0,0,1,1,40.1,10,0.0,0.0,50.1,0,0,94567,1
38,0,5.27,,,72,Winnetka,5325,Two Year,United States,2984-RGEYA,Stayed,0,0,Female,0,,"34.209532, -118.577563",34.209532,-118.577563,1,19.75,0,0,9,Offer A,0,0,0,1,Bank Withdrawal,1,43857,0,Q3,1,4,0,California,0,0,0,69,1375.4,0,363.63,0.0,1739.03,0,0,91306,0
49,9,43.06,,,26,Fremont,5960,Month-to-Month,United States,2792-LSHWX,Joined,0,0,Female,1,Fiber Optic,"37.555473, -122.080312",37.555473,-122.080312,0,83.4,0,0,0,,1,1,1,0,Credit Card,1,33883,1,Q3,0,3,0,California,0,0,0,1,83.4,0,43.06,0.0,126.46,0,1,94555,0
25,47,1.58,,,65,Encinitas,4028,Month-to-Month,United States,0396-UKGAI,Stayed,1,0,Male,1,DSL,"33.054579, -117.25665",33.054579,-117.25665,0,55.3,0,3,0,Offer D,1,0,1,0,Bank Withdrawal,1,47126,1,Q3,0,4,0,California,0,1,0,23,1284.2,0,36.34,0.0,1320.54,1,1,92024,0
60,29,19.57,,,39,Belmont,5731,Month-to-Month,United States,3470-BTGQO,Stayed,1,0,Male,1,DSL,"37.509366, -122.306132",37.509366,-122.306132,0,45.65,0,2,0,Offer D,0,0,0,0,Credit Card,1,25566,0,Q3,0,4,0,California,0,0,0,21,985.05,0,410.97,0.0,1396.02,0,1,94002,0
25,51,1.29,,,32,San Francisco,6308,Two Year,United States,2296-DKZFP,Stayed,0,1,Female,1,DSL,"37.781304, -122.461522",37.781304,-122.461522,1,71.0,0,0,1,Offer B,1,1,0,1,Bank Withdrawal,1,38955,0,Q3,1,4,0,California,1,1,0,65,4386.2,0,83.85,0.0,4470.05,1,1,94118,0
31,8,43.17,,,46,Chilcoot,4027,One Year,United States,2188-SXWVT,Stayed,0,0,Female,1,DSL,"39.872961, -120.198876",39.872961,-120.198876,0,55.0,0,0,0,Offer C,1,1,0,0,Credit Card,1,650,0,Q3,0,4,0,California,0,0,0,34,1885.15,0,1467.78,0.0,3352.93,0,1,96105,0
40,8,6.0,,,75,Spring Valley,5479,Month-to-Month,United States,7277-OZCGZ,Stayed,0,0,Female,1,Fiber Optic,"32.730264, -116.950963",32.730264,-116.950963,0,89.05,0,0,0,,0,1,1,0,Bank Withdrawal,1,7863,1,Q3,0,3,0,California,1,1,0,22,1886.25,0,132.0,0.0,2018.25,0,1,91978,0
75,28,25.78,Attitude,Attitude of service provider,72,Moreno Valley,5137,Month-to-Month,United States,4021-RQSNY,Churned,0,1,Male,1,Fiber Optic,"33.907361, -117.109972",33.907361,-117.109972,1,98.5,1,0,1,,0,0,1,1,Bank Withdrawal,1,12743,0,Q3,1,3,1,California,1,1,1,29,3004.15,40,747.62,37.55,3754.22,0,0,92555,1
26,52,43.56,Other,Don't know,75,Carnelian Bay,2973,Month-to-Month,United States,0023-XUOPT,Churned,0,1,Female,1,Fiber Optic,"39.227434, -120.091806",39.227434,-120.091806,1,94.1,1,0,1,,1,0,0,1,Bank Withdrawal,1,1943,0,Q3,1,1,0,California,0,0,1,13,1215.6,0,566.28,0.0,1781.88,1,1,96140,1
45,0,18.57,,,78,Sun City,5586,One Year,United States,1178-PZGAB,Stayed,0,0,Female,0,,"33.739412, -117.173334",33.739412,-117.173334,0,20.25,0,0,0,,0,0,0,0,Credit Card,1,8692,0,Q3,0,4,0,California,0,0,0,19,383.65,0,352.83,0.0,736.48,0,0,92585,0
68,27,47.75,,,39,Madeline,3792,Two Year,United States,6267-DCFFZ,Stayed,0,0,Female,1,Fiber Optic,"41.042003, -120.506086",41.042003,-120.506086,1,90.05,1,0,8,Offer C,1,0,1,1,Bank Withdrawal,1,85,0,Q3,1,5,1,California,0,0,1,30,2627.2,0,1432.5,0.0,4059.7,0,1,96119,0
39,4,30.79,,,60,Westlake Village,5790,Month-to-Month,United States,3566-VVORZ,Stayed,0,0,Female,1,DSL,"34.130992, -118.894673",34.130992,-118.894673,1,45.9,0,0,0,,0,0,0,1,Bank Withdrawal,1,18735,0,Q3,0,3,0,California,0,0,0,12,505.95,0,369.48,0.0,875.43,0,1,91361,0
69,8,40.94,,,37,Midpines,4097,Two Year,United States,6963-EZQEE,Stayed,0,1,Male,1,DSL,"37.581496, -119.972762",37.581496,-119.972762,1,88.55,1,0,4,,1,1,1,1,Credit Card,1,433,1,Q3,1,3,1,California,1,0,1,70,6306.5,0,2865.8,0.0,9172.3,0,1,95345,0
34,21,13.62,,,30,Somerset,2614,Month-to-Month,United States,5133-POWUA,Joined,0,0,Male,1,Cable,"38.606703, -120.586659",38.606703,-120.586659,0,45.8,0,0,0,,0,0,1,0,Credit Card,1,2958,0,Q3,0,5,0,California,0,0,0,1,45.8,0,13.62,0.0,59.42,0,1,95684,0
35,76,0.0,,,49,Sultana,5569,Month-to-Month,United States,5337-IIWKZ,Stayed,1,1,Male,1,DSL,"36.545353, -119.338535",36.545353,-119.338535,1,44.85,0,3,2,Offer C,0,0,1,1,Bank Withdrawal,0,306,1,Q3,1,4,0,California,0,0,1,34,1442.6,0,0.0,0.0,1442.6,0,1,93666,0
56,56,20.32,,,30,Whittier,5817,Two Year,United States,1063-DHQJF,Stayed,1,0,Male,1,Fiber Optic,"33.929704, -118.01208",33.929704,-118.01208,1,92.15,0,3,2,Offer A,1,0,1,1,Mailed Check,1,37887,1,Q3,1,3,0,California,0,0,1,69,6480.9,0,1402.08,0.0,7882.98,0,1,90604,0
32,0,10.9,,,77,El Cajon,5811,One Year,United States,4425-OWHWB,Stayed,0,0,Female,0,,"32.785165, -116.862648",32.785165,-116.862648,0,19.35,0,0,0,,0,0,1,0,Credit Card,1,40995,0,Q3,0,5,0,California,0,0,0,20,433.75,0,218.0,0.0,651.75,0,0,92019,0
66,29,45.04,Other,Don't know,93,Santa Ana,3711,One Year,United States,2403-BCASL,Churned,0,1,Male,1,Cable,"33.766004, -117.786763",33.766004,-117.786763,1,111.95,1,0,1,Offer B,1,0,1,1,Bank Withdrawal,1,44117,1,Q3,1,2,1,California,1,0,1,41,4534.9,0,1846.64,0.0,6381.54,0,1,92705,1
27,52,0.0,,,35,Squaw Valley,2819,Month-to-Month,United States,0980-PVMRC,Stayed,1,0,Female,1,DSL,"36.719141, -119.202677",36.719141,-119.202677,1,50.85,0,3,0,,1,0,1,1,Bank Withdrawal,0,3146,0,Q3,0,3,0,California,1,1,1,40,2036.55,0,0.0,0.0,2036.55,1,1,93675,0
59,0,45.54,,,62,South Pasadena,3990,Month-to-Month,United States,1159-WFSGR,Stayed,1,0,Female,0,,"34.110444, -118.156957",34.110444,-118.156957,1,20.4,0,2,3,Offer D,0,0,0,1,Bank Withdrawal,1,23984,0,Q3,1,4,0,California,0,0,0,16,321.4,0,728.64,0.0,1050.04,0,0,91030,0
39,5,0.0,Competitor,Competitor offered higher download speeds,81,Palo Alto,3119,One Year,United States,4905-JEFDW,Churned,0,1,Male,1,DSL,"37.416159, -122.131337",37.416159,-122.131337,0,41.6,0,0,0,,0,0,1,0,Bank Withdrawal,0,24492,0,Q3,0,2,0,California,0,0,1,11,470.6,0,0.0,0.0,470.6,0,1,94306,1
29,58,11.4,,,22,San Jose,2072,One Year,United States,9330-DHBFL,Stayed,0,1,Female,1,DSL,"37.277592, -121.986477",37.277592,-121.986477,1,66.25,0,0,4,,1,1,1,1,Credit Card,1,13481,1,Q3,1,4,0,California,0,0,0,23,1533.8,0,262.2,23.92,1772.08,1,1,95130,0
51,0,46.61,,,27,Cypress,6303,Two Year,United States,2007-QVGAW,Stayed,1,0,Female,0,,"33.818477, -118.038307",33.818477,-118.038307,1,19.35,0,1,10,Offer A,0,0,1,1,Bank Withdrawal,1,47344,0,Q3,1,4,0,California,0,0,0,68,1292.65,0,3169.48,0.0,4462.13,0,0,90630,0
37,18,48.07,,,28,Port Costa,4242,Month-to-Month,United States,4391-LNRXK,Stayed,0,1,Male,1,Fiber Optic,"38.035707, -122.196821",38.035707,-122.196821,0,94.95,0,0,0,Offer D,1,0,1,0,Bank Withdrawal,1,173,1,Q3,0,5,0,California,1,1,0,22,2142.8,0,1057.54,0.0,3200.34,0,1,94569,0
59,0,7.8,,,37,Arnold,5084,Month-to-Month,United States,8992-CEUEN,Joined,0,0,Female,0,,"38.32153, -120.236358",38.32153,-120.236358,0,18.85,0,0,0,,0,0,0,0,Bank Withdrawal,1,5159,0,Q3,0,4,0,California,0,0,0,1,18.85,0,7.8,0.0,26.65,0,0,95223,0
34,18,41.18,,,55,Ione,6153,One Year,United States,2696-ECXKC,Stayed,1,0,Female,1,Fiber Optic,"38.33788, -120.954202",38.33788,-120.954202,1,100.9,1,1,6,Offer B,0,1,0,1,Credit Card,1,9752,0,Q3,1,4,0,California,1,1,1,55,5448.6,0,2264.9,0.0,7713.5,0,1,95640,0
28,59,33.95,,,29,Redcrest,5530,Month-to-Month,United States,5701-ZIKJE,Stayed,0,0,Male,1,DSL,"40.363446, -123.835041",40.363446,-123.835041,0,50.55,0,0,0,Offer D,0,0,1,0,Credit Card,1,400,1,Q3,0,5,0,California,0,1,0,13,610.75,0,441.35,0.0,1052.1,1,1,95569,0
37,12,28.37,Dissatisfaction,Lack of self-service on Website,91,Byron,2651,Month-to-Month,United States,2683-BPJSO,Churned,0,0,Male,1,Fiber Optic,"37.83323, -121.601461",37.83323,-121.601461,1,84.45,1,0,0,,1,1,1,1,Bank Withdrawal,1,10153,0,Q3,0,1,0,California,0,0,0,29,2467.1,0,822.73,0.0,3289.83,0,1,94514,1
32,11,45.69,,,33,Frazier Park,5787,Month-to-Month,United States,5183-SNMJQ,Stayed,0,0,Male,1,Fiber Optic,"34.827662, -118.999073",34.827662,-118.999073,0,95.1,0,0,0,Offer D,0,0,1,0,Credit Card,1,4498,1,Q3,0,3,0,California,1,1,1,10,865.1,0,456.9,43.25,1278.75,0,1,93225,0
70,23,48.46,,,33,Ladera Ranch,4812,Two Year,United States,1302-UHBDD,Stayed,0,0,Male,1,Fiber Optic,"33.569186, -117.640055",33.569186,-117.640055,0,89.95,0,0,0,Offer D,0,0,0,0,Bank Withdrawal,1,350,0,Q3,0,4,1,California,1,0,1,20,1648.45,0,969.2,0.0,2617.65,0,1,92694,0
42,16,34.17,,,40,Bakersfield,4477,Month-to-Month,United States,3096-GKWEB,Stayed,0,0,Male,1,Fiber Optic,"35.449881, -118.841442",35.449881,-118.841442,1,94.75,1,0,1,,0,0,1,1,Bank Withdrawal,1,53481,0,Q3,1,4,0,California,1,1,1,18,1691.9,0,615.06,0.0,2306.96,0,1,93306,0
19,73,41.22,,,73,Ladera Ranch,2551,Month-to-Month,United States,5044-LRQAQ,Stayed,0,0,Female,1,Fiber Optic,"33.569186, -117.640055",33.569186,-117.640055,1,69.2,0,0,8,,0,0,1,1,Bank Withdrawal,1,350,0,Q3,1,3,0,California,0,0,0,7,477.55,0,288.54,0.0,766.09,1,1,92694,0
32,19,5.85,Competitor,Competitor had better devices,90,Los Angeles,5586,Month-to-Month,United States,7760-OYPDY,Churned,1,0,Female,1,Fiber Optic,"33.987945, -118.370442",33.987945,-118.370442,0,80.65,0,2,0,,0,0,1,0,Bank Withdrawal,1,8115,0,Q3,0,1,0,California,0,0,1,2,144.15,20,11.7,0.0,175.85,0,0,90056,1
32,17,6.83,,,29,San Rafael,4770,One Year,United States,7629-WIXZF,Stayed,0,0,Female,1,DSL,"38.018065, -122.546024",38.018065,-122.546024,0,59.1,0,0,0,,0,1,1,0,Bank Withdrawal,1,28403,0,Q3,0,3,0,California,1,1,0,7,369.25,0,47.81,0.0,417.06,0,1,94903,0
51,29,46.89,,,67,Milpitas,6103,Two Year,United States,2323-ARSVR,Stayed,0,1,Male,1,Fiber Optic,"37.441931, -121.878502",37.441931,-121.878502,1,111.05,0,0,8,,1,1,1,1,Bank Withdrawal,1,62848,1,Q3,1,3,0,California,1,1,1,67,7321.05,0,3141.63,0.0,10462.68,0,1,95035,0
41,16,9.09,,,51,Pebble Beach,2020,Two Year,United States,5788-YPOEG,Stayed,1,1,Female,1,DSL,"36.587497, -121.944815",36.587497,-121.944815,1,84.75,0,2,9,Offer C,1,1,0,1,Credit Card,1,4602,1,Q3,1,3,0,California,1,1,1,34,2839.45,0,309.06,0.0,3148.51,0,1,93953,0
62,29,42.44,Price,Long distance charges,75,Fontana,3685,Month-to-Month,United States,8443-ZRDBZ,Churned,0,0,Male,1,Fiber Optic,"34.136367, -117.460803",34.136367,-117.460803,0,76.05,1,0,0,,0,0,1,0,Bank Withdrawal,1,54586,0,Q3,0,1,0,California,0,0,0,4,318.9,0,169.76,0.0,488.66,0,1,92336,1
44,25,42.55,,,49,Oxnard,5323,Month-to-Month,United States,8064-RAVOH,Joined,1,1,Male,1,DSL,"34.223244, -119.18012",34.223244,-119.18012,0,49.85,0,3,0,Offer E,0,0,1,0,Bank Withdrawal,1,79736,0,Q3,0,4,0,California,0,0,0,1,49.85,0,42.55,0.0,92.4,0,1,93030,0
55,17,26.8,,,57,Sacramento,3296,Month-to-Month,United States,8849-AYPTR,Stayed,0,0,Male,1,Fiber Optic,"38.567594, -121.437507",38.567594,-121.437507,1,91.25,0,0,1,Offer C,0,0,0,1,Bank Withdrawal,1,15975,0,Q3,1,5,0,California,1,1,1,33,2964.05,130,884.4,0.0,3978.45,0,0,95819,0
44,0,49.96,,,77,Pleasanton,5758,Two Year,United States,0559-CKHUS,Stayed,0,0,Female,0,,"37.685052, -121.912061",37.685052,-121.912061,1,19.55,0,0,6,Offer C,0,0,1,1,Credit Card,1,28568,0,Q3,1,3,0,California,0,0,0,29,521.8,0,1448.84,0.0,1970.64,0,0,94588,0
68,13,0.0,,,68,Sheep Ranch,4022,One Year,United States,1282-IHQAC,Stayed,0,1,Male,1,Cable,"38.244806, -120.417301",38.244806,-120.417301,0,44.05,0,0,0,Offer A,1,0,1,0,Credit Card,0,88,0,Q3,0,3,1,California,0,0,1,70,3011.65,0,0.0,0.0,3011.65,0,1,95250,0
49,3,10.13,,,44,Millville,4552,Month-to-Month,United States,8404-GFGCZ,Stayed,0,1,Male,1,DSL,"40.531257, -122.148139",40.531257,-122.148139,1,65.6,1,0,7,Offer E,0,0,0,1,Bank Withdrawal,1,830,0,Q3,1,4,0,California,0,0,1,4,250.1,0,40.52,0.0,290.62,0,1,96062,0
75,26,24.67,,,56,Lakeside,4598,Two Year,United States,3258-SYSWS,Stayed,0,1,Male,1,Fiber Optic,"32.909873, -116.906774",32.909873,-116.906774,0,113.8,1,0,0,,1,1,0,0,Bank Withdrawal,1,42277,1,Q3,0,3,1,California,1,0,1,72,7845.8,0,1776.24,0.0,9622.04,0,1,92040,0
66,30,18.69,Competitor,Competitor made better offer,69,Chico,5965,One Year,United States,7067-KSAZT,Churned,0,1,Female,1,Fiber Optic,"39.681488, -121.83721",39.681488,-121.83721,1,106.25,1,0,1,,1,0,1,1,Bank Withdrawal,1,32848,0,Q3,1,1,1,California,1,0,1,65,6979.8,0,1214.85,0.0,8194.65,0,1,95928,1
30,69,33.97,,,35,Riverside,5888,One Year,United States,7868-BGSZA,Stayed,0,1,Male,1,DSL,"33.9108, -117.398153",33.9108,-117.398153,1,80.2,1,0,7,,0,1,1,1,Bank Withdrawal,1,46550,0,Q3,1,3,0,California,1,1,1,43,3581.6,0,1460.71,0.0,5042.31,0,1,92504,0
75,29,29.53,,,24,Westmorland,4763,One Year,United States,2055-SIFSS,Stayed,0,0,Female,1,Cable,"33.03679, -115.60503",33.03679,-115.60503,1,51.65,1,0,5,,0,0,0,1,Bank Withdrawal,1,2388,0,Q3,1,3,1,California,0,0,0,55,2838.55,0,1624.15,0.0,4462.7,0,1,92281,0
65,20,49.5,Competitor,Competitor had better devices,95,Lee Vining,5676,Month-to-Month,United States,9898-KZQDZ,Churned,0,0,Female,1,Fiber Optic,"37.890145, -119.184087",37.890145,-119.184087,1,94.55,1,0,1,,0,0,1,1,Credit Card,1,504,0,Q3,1,1,1,California,1,1,1,40,3640.45,0,1980.0,0.0,5620.45,0,1,93541,1
44,0,10.2,,,58,Biggs,5607,Month-to-Month,United States,1622-HSHSF,Joined,0,0,Female,0,,"39.457388, -121.818201",39.457388,-121.818201,0,19.55,0,0,0,,0,0,1,0,Credit Card,1,3169,0,Q3,0,5,0,California,0,0,0,1,19.55,0,10.2,0.0,29.75,0,0,95917,0
42,0,8.55,,,56,Aptos,2924,Two Year,United States,9392-XBGTD,Stayed,1,0,Male,0,,"37.013471, -121.877877",37.013471,-121.877877,0,20.6,0,2,0,,0,0,0,0,Credit Card,1,24227,0,Q3,0,4,0,California,0,0,0,27,581.85,0,230.85,0.0,812.7,0,0,95003,0
25,52,29.07,Competitor,Competitor had better devices,85,Santa Rosa,5313,Month-to-Month,United States,5572-ZDXHY,Churned,0,0,Female,1,Fiber Optic,"38.468893, -122.580539",38.468893,-122.580539,0,84.3,0,0,0,,1,0,1,0,Mailed Check,1,25718,0,Q3,0,1,0,California,1,1,0,22,1855.65,0,639.54,0.0,2495.19,1,1,95409,1
61,25,20.11,,,28,Modesto,5865,Two Year,United States,3617-XLSGQ,Stayed,1,1,Female,1,Fiber Optic,"37.672906, -120.946594",37.672906,-120.946594,1,109.25,1,2,2,,1,1,0,1,Bank Withdrawal,1,47613,0,Q3,1,3,0,California,1,1,1,66,7082.5,80,1327.26,0.0,8489.76,0,0,95355,0
40,14,44.03,,,68,La Grange,6130,Two Year,United States,8901-UPRHR,Stayed,1,1,Female,1,Fiber Optic,"37.666587, -120.411517",37.666587,-120.411517,1,109.2,1,1,4,Offer A,1,0,1,1,Bank Withdrawal,1,1749,1,Q3,1,4,0,California,1,1,1,72,7711.45,0,3170.16,0.0,10881.61,0,1,95329,0
41,27,30.8,,,60,French Camp,3804,Month-to-Month,United States,4226-KKDON,Stayed,0,0,Male,1,DSL,"37.873283, -121.292034",37.873283,-121.292034,0,66.65,0,0,0,Offer E,1,0,1,0,Bank Withdrawal,1,5094,1,Q3,0,4,0,California,0,0,1,8,520.95,0,246.4,0.0,767.35,0,1,95231,0
38,24,36.05,,,59,Adelanto,2140,One Year,United States,6840-RESVB,Stayed,1,1,Male,1,Cable,"34.667815, -117.536183",34.667815,-117.536183,1,84.8,1,2,1,Offer C,0,1,1,1,Mailed Check,1,18980,1,Q3,1,3,0,California,1,1,1,24,1990.5,0,865.2,48.23,2807.47,0,1,92301,0
75,26,16.15,,,21,Modesto,6492,Month-to-Month,United States,1658-XUHBX,Stayed,1,1,Female,1,Fiber Optic,"37.670526, -120.877572",37.670526,-120.877572,1,88.75,1,1,3,,0,0,1,1,Credit Card,1,13343,0,Q3,1,3,1,California,1,0,0,59,5348.65,0,952.85,0.0,6301.5,0,1,95357,0
70,9,24.27,,,50,Del Rey,5513,One Year,United States,3349-ANQNH,Stayed,0,1,Female,1,Fiber Optic,"36.657462, -119.595293",36.657462,-119.595293,0,99.5,1,0,0,,0,0,1,0,Bank Withdrawal,1,1965,0,Q3,0,5,1,California,1,1,1,59,5890.0,0,1431.93,0.0,7321.93,0,1,93616,0
64,0,24.42,,,66,Sonora,5065,Two Year,United States,7115-IRDHS,Stayed,0,0,Female,0,,"37.982716, -120.343732",37.982716,-120.343732,1,24.65,1,0,3,,0,0,0,1,Bank Withdrawal,1,25340,0,Q3,1,5,0,California,0,0,0,72,1830.05,0,1758.24,0.0,3588.29,0,0,95370,0
65,26,11.93,,,43,Santa Barbara,3191,One Year,United States,1707-HABPF,Stayed,0,1,Female,1,Fiber Optic,"34.438581, -119.685368",34.438581,-119.685368,0,91.3,0,0,0,Offer B,1,0,1,0,Bank Withdrawal,1,20893,0,Q3,0,4,1,California,0,0,1,46,4126.35,0,548.78,0.0,4675.13,0,1,93103,0
62,7,39.0,,,31,Dutch Flat,2499,Month-to-Month,United States,1319-YLZJG,Stayed,0,1,Male,1,Fiber Optic,"39.197215, -120.83679",39.197215,-120.83679,1,84.6,0,0,9,Offer D,1,1,1,1,Bank Withdrawal,1,350,0,Q3,1,4,0,California,0,0,0,12,959.9,0,468.0,0.0,1427.9,0,1,95714,0
31,76,13.26,,,40,Riverside,4376,Two Year,United States,5696-CEIQJ,Stayed,1,1,Male,1,Fiber Optic,"33.9108, -117.398153",33.9108,-117.398153,1,103.15,0,3,4,Offer A,1,0,0,1,Bank Withdrawal,1,46550,1,Q3,1,3,0,California,1,1,1,67,6895.5,0,888.42,0.0,7783.92,0,1,92504,0
58,2,10.11,,,75,San Juan Capistrano,3803,Month-to-Month,United States,0365-BZUWY,Stayed,0,1,Male,1,Fiber Optic,"33.521447, -117.602555",33.521447,-117.602555,1,102.55,1,0,2,Offer D,1,0,1,1,Bank Withdrawal,1,34321,0,Q3,1,5,0,California,1,1,1,17,1742.5,0,171.87,0.0,1914.37,0,1,92675,0
22,27,33.69,,,55,Burbank,5502,Two Year,United States,9028-LIHRP,Stayed,1,1,Male,1,Fiber Optic,"34.169706, -118.323548",34.169706,-118.323548,1,100.2,0,1,1,,1,1,0,1,Credit Card,1,18539,1,Q3,1,3,0,California,0,0,1,71,7209.0,0,2391.99,0.0,9600.99,1,1,91506,0
69,14,7.29,,,32,Van Nuys,3170,Two Year,United States,2880-FPNAE,Joined,0,1,Male,1,Fiber Optic,"34.202494, -118.448048",34.202494,-118.448048,1,74.2,0,0,1,Offer E,0,0,1,1,Bank Withdrawal,1,51348,0,Q3,1,4,1,California,0,0,0,2,140.1,0,14.58,0.0,154.68,0,1,91405,0
58,8,42.86,,,64,Newport Beach,6198,One Year,United States,5791-KAJFD,Stayed,0,1,Female,1,DSL,"33.606336, -117.893042",33.606336,-117.893042,1,68.75,1,0,2,,0,1,1,1,Bank Withdrawal,1,3124,0,Q3,1,3,0,California,1,1,0,56,3808.0,0,2400.16,0.0,6208.16,0,1,92662,0
46,16,17.09,,,61,Los Angeles,3441,One Year,United States,5575-GNVDE,Stayed,0,1,Male,1,DSL,"33.949255, -118.246978",33.949255,-118.246978,0,56.95,0,0,0,,0,1,0,0,Mailed Check,1,44586,0,Q3,0,3,0,California,0,0,0,34,1889.5,0,581.06,0.0,2470.56,0,1,90002,0
71,26,27.14,,,64,Oro Grande,5205,Two Year,United States,6435-VWCCY,Stayed,0,0,Male,1,Fiber Optic,"34.647959, -117.296957",34.647959,-117.296957,1,92.7,1,0,3,Offer B,1,1,1,1,Credit Card,1,909,0,Q3,1,3,1,California,0,0,1,65,5968.4,0,1764.1,0.0,7732.5,0,1,92368,0
32,17,49.19,,,45,Tuolumne,5289,Month-to-Month,United States,2607-FBDFF,Joined,0,0,Male,1,DSL,"37.939768, -120.188002",37.939768,-120.188002,0,49.0,0,0,0,,0,0,0,0,Credit Card,1,3979,1,Q3,0,3,0,California,0,0,0,1,49.0,0,49.19,0.0,98.19,0,1,95379,0
41,14,16.73,,,31,Elverta,3784,One Year,United States,0691-NIKRI,Stayed,0,1,Female,1,Fiber Optic,"38.734997, -121.463719",38.734997,-121.463719,0,105.95,1,0,0,Offer B,0,0,1,0,Credit Card,1,6197,1,Q3,0,5,0,California,1,1,1,40,4335.2,0,669.2,0.0,5004.4,0,1,95626,0
58,0,31.73,,,52,Los Angeles,2882,Two Year,United States,3283-WCWXT,Stayed,1,0,Male,0,,"34.127194, -118.295647",34.127194,-118.295647,1,25.4,1,3,8,Offer E,0,0,0,1,Mailed Check,1,48727,0,Q3,1,3,0,California,0,0,0,6,153.3,0,190.38,0.0,343.68,0,0,90027,0
49,22,29.21,,,58,Cerritos,5886,Month-to-Month,United States,2876-GZYZC,Stayed,0,0,Female,1,Fiber Optic,"33.8681, -118.067402",33.8681,-118.067402,0,85.95,1,0,0,,0,0,1,0,Bank Withdrawal,1,51556,0,Q3,0,5,0,California,1,1,0,13,1215.65,0,379.73,0.0,1595.38,0,1,90703,0
41,0,42.66,,,65,Fairfield,2259,One Year,United States,4378-BZYFP,Stayed,0,0,Male,0,,"38.287136, -122.02711",38.287136,-122.02711,0,20.5,0,0,0,,0,0,1,0,Mailed Check,1,77683,0,Q3,0,3,0,California,0,0,0,17,365.8,0,725.22,0.0,1091.02,0,0,94533,0
44,5,17.8,Other,Don't know,88,French Camp,5186,Month-to-Month,United States,6087-MVHJH,Churned,0,1,Female,1,Fiber Optic,"37.873283, -121.292034",37.873283,-121.292034,0,88.45,1,0,0,Offer D,0,0,1,0,Bank Withdrawal,1,5094,0,Q3,0,2,0,California,1,1,0,16,1422.1,140,284.8,0.0,1846.9,0,0,95231,1
59,28,6.94,Competitor,Competitor had better devices,86,Calexico,5271,Month-to-Month,United States,3144-AUDBS,Churned,0,0,Female,1,DSL,"32.690654, -115.431225",32.690654,-115.431225,1,49.15,0,0,1,Offer E,0,0,1,1,Bank Withdrawal,1,27804,1,Q3,1,1,0,California,0,0,0,6,270.8,0,41.64,0.0,312.44,0,1,92231,1
21,53,42.18,,,44,Sacramento,6439,One Year,United States,7402-PWYJJ,Stayed,0,0,Female,1,Fiber Optic,"38.660442, -121.346321",38.660442,-121.346321,1,91.15,1,0,2,Offer B,0,0,1,1,Bank Withdrawal,1,20993,1,Q3,1,5,0,California,1,1,0,53,4862.5,150,2235.54,0.0,7248.04,1,0,95841,0
42,19,0.0,,,45,Los Angeles,3240,One Year,United States,3315-IKYZQ,Stayed,1,1,Male,1,DSL,"34.051809, -118.383843",34.051809,-118.383843,1,50.8,0,1,2,Offer C,0,1,0,1,Credit Card,0,27799,1,Q3,1,4,0,California,0,0,1,28,1386.8,0,0.0,0.0,1386.8,0,1,90035,0
70,21,35.38,Price,Extra data charges,95,Pauma Valley,2151,Month-to-Month,United States,1771-OADNZ,Churned,0,1,Male,1,Fiber Optic,"33.313828, -116.940501",33.313828,-116.940501,1,95.9,1,0,1,Offer C,1,0,1,1,Bank Withdrawal,1,2615,0,Q3,1,3,1,California,1,1,0,29,2745.2,50,1026.02,0.0,3821.22,0,0,92061,1
61,18,18.37,,,30,San Diego,5232,One Year,United States,0104-PPXDV,Stayed,0,1,Male,1,DSL,"32.697098, -117.116587",32.697098,-117.116587,1,50.3,0,0,10,,0,0,0,1,Credit Card,1,47431,0,Q3,1,5,0,California,0,0,0,58,2878.55,0,1065.46,10.23,3933.78,0,1,92113,0
55,7,25.59,,,73,Forest Ranch,3185,Month-to-Month,United States,9972-NKTFD,Stayed,0,0,Female,1,Cable,"40.077028, -121.494168",40.077028,-121.494168,0,54.65,0,0,0,,1,0,0,0,Bank Withdrawal,1,1351,1,Q3,0,5,0,California,0,0,0,28,1517.5,0,716.52,0.0,2234.02,0,1,95942,0
33,11,49.48,,,71,San Jose,4392,Month-to-Month,United States,4760-THGOT,Stayed,0,0,Female,1,Fiber Optic,"37.42765, -121.945416",37.42765,-121.945416,1,94.1,1,0,9,,1,1,1,1,Bank Withdrawal,1,9657,0,Q3,1,3,0,California,1,1,0,43,4107.3,0,2127.64,0.0,6234.94,0,1,95134,0
63,21,8.08,Price,Price too high,87,Travis Afb,5090,One Year,United States,5445-PZWGX,Churned,0,0,Male,1,Fiber Optic,"38.265899, -121.939461",38.265899,-121.939461,0,102.0,1,0,0,Offer B,1,1,0,0,Bank Withdrawal,1,9978,1,Q3,0,1,0,California,1,1,0,62,6529.25,110,500.96,0.0,7140.21,0,0,94535,1
78,20,40.55,,,24,Junction City,6418,One Year,United States,0993-OSGPT,Stayed,0,1,Female,1,DSL,"40.913192, -123.06597",40.913192,-123.06597,1,60.65,0,0,2,,1,0,1,1,Bank Withdrawal,1,734,1,Q3,1,5,1,California,0,0,0,68,3975.9,0,2757.4,0.0,6733.3,0,1,96048,0
25,47,21.14,,,71,Firebaugh,2136,Month-to-Month,United States,1357-MVDOZ,Stayed,1,1,Male,1,DSL,"36.785618, -120.625382",36.785618,-120.625382,1,59.65,0,1,7,Offer D,0,0,1,1,Bank Withdrawal,1,9491,0,Q3,1,3,0,California,0,0,1,11,683.25,0,232.54,0.0,915.79,1,1,93622,0
52,0,26.9,,,40,Kirkwood,2822,Month-to-Month,United States,2832-SCUCO,Joined,0,0,Female,0,,"38.631489, -120.015167",38.631489,-120.015167,0,19.9,0,0,0,Offer E,0,0,0,0,Bank Withdrawal,1,129,0,Q3,0,4,0,California,0,0,0,2,57.4,0,53.8,0.0,111.2,0,0,95646,0
24,73,21.74,Competitor,Competitor offered higher download speeds,65,Olema,4454,One Year,United States,4250-ZBWLV,Churned,0,1,Male,1,Fiber Optic,"38.052209, -122.775567",38.052209,-122.775567,0,108.45,1,0,0,Offer A,1,0,0,0,Bank Withdrawal,1,248,1,Q3,0,3,0,California,1,1,1,68,7176.55,0,1478.32,9.68,8645.19,1,1,94950,1
45,12,1.87,,,54,Calabasas,5096,Month-to-Month,United States,5968-VXZLG,Joined,0,0,Male,1,DSL,"34.130861, -118.68346",34.130861,-118.68346,0,46.6,0,0,0,,0,0,1,0,Bank Withdrawal,1,23661,0,Q3,0,4,0,California,0,0,0,2,87.9,0,3.74,0.0,91.64,0,1,91302,0
62,28,48.62,,,47,Forks Of Salmon,4512,One Year,United States,4184-VODJZ,Stayed,1,0,Male,1,Fiber Optic,"41.232128, -123.194748",41.232128,-123.194748,1,91.35,1,2,4,Offer B,1,0,1,1,Bank Withdrawal,1,170,0,Q3,1,4,0,California,1,1,0,63,5764.7,0,3063.06,18.78,8808.98,0,1,96031,0
46,0,29.12,,,27,Norco,5909,Month-to-Month,United States,8457-XIGKN,Stayed,0,0,Male,0,,"33.925833, -117.559639",33.925833,-117.559639,0,19.6,0,0,0,Offer D,0,0,1,0,Credit Card,1,22443,0,Q3,0,4,0,California,0,0,0,20,356.15,0,582.4,0.0,938.55,0,0,92860,0
38,0,44.55,,,28,Walnut Creek,5751,Two Year,United States,7473-ZBDSN,Stayed,1,0,Female,0,,"37.862128, -122.075197",37.862128,-122.075197,1,18.8,0,3,2,Offer D,0,0,0,1,Mailed Check,1,18024,0,Q3,1,5,0,California,0,0,0,14,255.55,0,623.7,0.0,879.25,0,0,94595,0
24,0,5.65,,,26,Downey,5482,One Year,United States,0731-EBJQB,Stayed,0,0,Female,0,,"33.956228, -118.120993",33.956228,-118.120993,1,20.4,0,0,3,Offer B,0,0,1,1,Bank Withdrawal,1,24908,0,Q3,1,3,0,California,0,0,0,52,1090.65,0,293.8,0.0,1384.45,1,0,90240,0
22,0,11.83,,,49,Newport Beach,2010,Month-to-Month,United States,2654-VBVPB,Joined,0,0,Female,0,,"33.62251, -117.927024",33.62251,-117.927024,0,19.9,0,0,0,,0,0,0,0,Bank Withdrawal,1,22133,0,Q3,0,5,0,California,0,0,0,1,19.9,0,11.83,0.0,31.73,1,0,92663,0
33,17,29.94,,,58,Long Beach,3123,Month-to-Month,United States,3780-YVMFA,Stayed,1,0,Female,1,Cable,"33.760458, -118.129725",33.760458,-118.129725,1,68.55,0,1,1,,0,0,1,1,Bank Withdrawal,1,31352,1,Q3,1,3,0,California,1,1,1,8,564.35,0,239.52,0.0,803.87,0,1,90803,0
28,59,39.94,Competitor,Competitor made better offer,69,San Diego,3049,Month-to-Month,United States,7065-YUNRY,Churned,0,0,Female,1,Cable,"32.825086, -117.199424",32.825086,-117.199424,0,45.3,0,0,0,,0,0,1,0,Mailed Check,1,51213,0,Q3,0,1,0,California,0,1,0,1,45.3,0,39.94,0.0,85.24,1,1,92117,1
62,53,12.41,,,38,Dos Rios,5681,Month-to-Month,United States,9415-TPKRV,Stayed,1,0,Female,1,DSL,"39.756049, -123.358701",39.756049,-123.358701,1,55.75,1,3,1,Offer E,1,0,0,1,Bank Withdrawal,1,91,0,Q3,1,4,0,California,0,0,0,8,446.8,0,99.28,0.0,546.08,0,1,95429,0
54,27,36.88,,,27,Birds Landing,3367,Month-to-Month,United States,5939-XAIXZ,Stayed,0,1,Female,1,DSL,"38.140719, -121.838298",38.140719,-121.838298,0,56.1,1,0,0,Offer D,0,0,1,0,Credit Card,1,138,0,Q3,0,3,0,California,0,0,0,19,1033.9,0,700.72,0.0,1734.62,0,1,94512,0
70,14,25.19,Price,Lack of affordable download/upload speed,70,Crestline,4998,Month-to-Month,United States,4424-TKOPW,Churned,0,0,Male,1,Fiber Optic,"34.248061, -117.29028",34.248061,-117.29028,0,93.85,1,0,0,,0,0,1,0,Bank Withdrawal,1,10484,0,Q3,0,1,1,California,1,0,1,2,196.75,0,50.38,0.0,247.13,0,1,92325,1
63,28,32.02,,,69,Salinas,4322,Two Year,United States,2252-NKNSI,Stayed,0,0,Male,1,DSL,"36.667794, -121.601306",36.667794,-121.601306,0,85.15,1,0,0,,1,1,1,0,Credit Card,1,58548,1,Q3,0,3,0,California,1,1,1,52,4461.85,0,1665.04,0.0,6126.89,0,1,93905,0
71,2,42.92,Attitude,Attitude of support person,90,Napa,2487,Month-to-Month,United States,6861-XWTWQ,Churned,0,1,Male,1,Fiber Optic,"38.232389, -122.324944",38.232389,-122.324944,1,99.25,1,0,1,,0,0,1,1,Bank Withdrawal,1,26894,0,Q3,1,2,1,California,1,1,1,7,665.45,0,300.44,0.0,965.89,0,1,94559,1
79,26,22.83,,,61,Five Points,2394,Month-to-Month,United States,5937-EORGB,Stayed,0,1,Male,1,Fiber Optic,"36.397745, -120.119911",36.397745,-120.119911,1,96.5,1,0,9,,0,1,1,1,Bank Withdrawal,1,1852,0,Q3,1,4,1,California,0,0,1,15,1392.25,0,342.45,0.0,1734.7,0,1,93624,0
78,2,0.0,,,67,Los Angeles,2307,Month-to-Month,United States,1261-FWTTE,Stayed,0,0,Male,1,Cable,"34.057496, -118.413959",34.057496,-118.413959,0,34.65,0,0,0,,0,0,1,0,Bank Withdrawal,0,2527,0,Q3,0,4,1,California,1,1,0,23,768.45,0,0.0,0.0,768.45,0,1,90067,0
22,0,38.41,,,44,Grover Beach,3866,One Year,United States,4697-LUPSU,Joined,0,0,Male,0,,"35.120833, -120.61843",35.120833,-120.61843,1,20.2,0,0,6,,0,0,0,1,Credit Card,1,13106,0,Q3,1,3,0,California,0,0,0,2,34.75,0,76.82,0.0,111.57,1,0,93433,0
63,20,47.48,,,22,Annapolis,5915,Month-to-Month,United States,9408-HRXRK,Stayed,1,0,Female,1,Fiber Optic,"38.731055, -123.316553",38.731055,-123.316553,1,105.15,1,1,9,,1,1,1,1,Bank Withdrawal,1,747,0,Q3,1,4,0,California,1,1,1,45,4730.9,0,2136.6,0.0,6867.5,0,1,95412,0
61,3,43.03,Competitor,Competitor had better devices,93,Rowland Heights,5355,Month-to-Month,United States,4317-VTEOA,Churned,0,0,Male,1,DSL,"33.976753, -117.897367",33.976753,-117.897367,0,50.75,0,0,0,Offer E,1,0,1,0,Bank Withdrawal,1,46342,0,Q3,0,2,0,California,0,0,0,1,50.75,0,43.03,0.0,93.78,0,1,91748,1
42,0,21.73,,,71,Escondido,5169,Two Year,United States,2208-MPXIO,Stayed,1,0,Female,0,,"33.079834, -117.134275",33.079834,-117.134275,1,20.0,0,2,9,,0,0,1,1,Bank Withdrawal,1,17944,0,Q3,1,4,0,California,0,0,0,45,886.4,0,977.85,0.0,1864.25,0,0,92029,0
34,2,42.33,,,78,Alderpoint,5787,Month-to-Month,United States,5649-RXQTV,Stayed,0,1,Male,1,Fiber Optic,"40.166028, -123.584144",40.166028,-123.584144,0,99.0,0,0,0,Offer B,1,0,1,0,Bank Withdrawal,1,261,0,Q3,0,5,0,California,1,1,1,51,5038.15,0,2158.83,0.0,7196.98,0,1,95511,0
50,76,49.18,,,26,West Sacramento,5823,One Year,United States,5073-RZGBK,Stayed,1,1,Female,1,DSL,"38.627951, -121.593287",38.627951,-121.593287,1,80.05,1,3,6,Offer B,1,1,1,1,Bank Withdrawal,1,19050,1,Q3,1,3,0,California,1,1,0,50,4042.2,0,2459.0,0.0,6501.2,0,1,95691,0
30,0,15.06,,,35,Tahoe Vista,2265,Two Year,United States,1627-AFWVJ,Stayed,0,0,Female,0,,"39.24124, -120.054765",39.24124,-120.054765,0,19.4,0,0,0,,0,0,0,0,Credit Card,1,678,0,Q3,0,3,0,California,0,0,0,29,554.25,0,436.74,0.0,990.99,0,0,96148,0
67,27,27.11,Price,Long distance charges,85,Wrightwood,3866,Month-to-Month,United States,7000-WCEVQ,Churned,0,0,Female,1,DSL,"34.358321, -117.618263",34.358321,-117.618263,0,61.6,1,0,0,,0,0,1,0,Credit Card,1,4253,0,Q3,0,1,1,California,1,0,0,20,1174.35,0,542.2,0.0,1716.55,0,1,92397,1
37,2,8.38,Competitor,Competitor made better offer,84,Fallbrook,5035,Month-to-Month,United States,5923-GXUOC,Churned,0,1,Male,1,Fiber Optic,"33.362575, -117.299644",33.362575,-117.299644,0,104.4,0,0,0,,1,1,1,0,Bank Withdrawal,1,42239,0,Q3,0,1,0,California,1,1,1,10,1081.45,0,83.8,0.0,1165.25,0,1,92028,1
54,8,15.67,,,43,Arcadia,3056,Month-to-Month,United States,4482-EWFMI,Joined,0,0,Female,1,Fiber Optic,"34.137319, -118.029837",34.137319,-118.029837,0,69.7,0,0,0,,0,0,1,0,Bank Withdrawal,1,30028,0,Q3,0,5,0,California,0,0,0,2,135.2,0,31.34,0.0,166.54,0,1,91006,0
20,47,22.83,,,60,Kettleman City,3927,One Year,United States,9154-QDGTH,Stayed,1,1,Male,1,Fiber Optic,"35.996923, -120.000951",35.996923,-120.000951,1,104.3,1,2,0,,0,0,1,1,Credit Card,1,1809,1,Q3,0,5,0,California,1,1,1,43,4451.85,0,981.69,0.0,5433.54,1,1,93239,0
19,73,2.26,,,72,Playa Del Rey,4612,Month-to-Month,United States,5950-AAAGJ,Stayed,0,0,Male,1,Fiber Optic,"33.947305, -118.439841",33.947305,-118.439841,0,84.3,1,0,0,Offer D,0,0,0,0,Bank Withdrawal,1,11264,0,Q3,0,3,0,California,0,0,1,18,1537.9,0,40.68,0.0,1578.58,1,1,90293,0
68,7,16.37,Competitor,Competitor had better devices,96,Mendocino,2975,Month-to-Month,United States,1069-XAIEM,Churned,0,0,Female,1,Fiber Optic,"39.305545, -123.743697",39.305545,-123.743697,0,85.05,1,0,0,,0,0,1,0,Bank Withdrawal,1,2229,0,Q3,0,1,1,California,1,1,0,1,85.05,0,16.37,0.0,101.42,0,1,95460,1
57,8,6.18,Price,Extra data charges,77,Los Angeles,2712,Month-to-Month,United States,4829-AUOAX,Churned,0,0,Female,1,Cable,"34.043144, -118.251977",34.043144,-118.251977,0,96.05,1,0,0,,0,0,0,0,Bank Withdrawal,1,3524,0,Q3,0,2,0,California,1,1,1,46,4399.5,80,284.28,0.0,4763.78,0,0,90014,1
36,76,33.24,,,35,Long Barn,2704,One Year,United States,4644-PIZRT,Stayed,1,1,Male,1,DSL,"38.109125, -120.078597",38.109125,-120.078597,1,70.35,1,3,5,,0,1,1,1,Bank Withdrawal,1,683,0,Q3,1,3,0,California,0,0,1,17,1201.65,0,565.08,0.0,1766.73,0,1,95335,0
56,0,4.42,,,66,San Francisco,2411,Month-to-Month,United States,0380-ZCSBI,Stayed,0,0,Male,0,,"37.802071, -122.411004",37.802071,-122.411004,0,20.0,0,0,0,,0,0,0,0,Credit Card,1,26831,0,Q3,0,5,0,California,0,0,0,10,198.7,0,44.2,0.0,242.9,0,0,94133,0
52,26,10.11,,,26,San Francisco,4921,Two Year,United States,3227-WLKLI,Stayed,1,1,Female,1,Cable,"37.720498, -122.443119",37.720498,-122.443119,1,91.55,1,3,1,,1,1,0,1,Bank Withdrawal,1,73117,1,Q3,1,3,0,California,1,1,1,65,5963.95,0,657.15,0.0,6621.1,0,1,94112,0
61,0,49.2,Dissatisfaction,Service dissatisfaction,91,Summerland,4266,Month-to-Month,United States,4667-OHGKG,Churned,0,0,Male,0,,"34.420998, -119.60137",34.420998,-119.60137,0,19.3,0,0,0,,0,0,1,0,Credit Card,1,576,0,Q3,0,3,0,California,0,0,0,1,19.3,0,49.2,0.0,68.5,0,0,93067,1
49,0,19.09,,,57,Santa Barbara,3829,Month-to-Month,United States,0487-VVUVK,Stayed,1,0,Male,0,,"34.406256, -119.726936",34.406256,-119.726936,1,19.15,0,2,5,,0,0,1,1,Credit Card,1,10986,0,Q3,1,4,0,California,0,0,0,25,477.6,0,477.25,0.0,954.85,0,0,93109,0
42,0,48.96,Dissatisfaction,Poor expertise of phone support,78,Honeydew,5687,Month-to-Month,United States,1725-MIMXW,Churned,0,0,Male,0,,"40.342928, -124.063329",40.342928,-124.063329,0,19.45,0,0,0,Offer E,0,0,1,0,Credit Card,1,82,0,Q3,0,2,0,California,0,0,0,1,19.45,0,48.96,0.0,68.41,0,0,95545,1
61,10,39.55,Competitor,Competitor offered higher download speeds,73,Valyermo,6452,One Year,United States,0112-QWPNC,Churned,0,1,Male,1,Cable,"34.39583, -117.734568",34.39583,-117.734568,1,84.35,1,0,1,Offer B,0,1,0,1,Bank Withdrawal,1,413,1,Q3,1,2,0,California,1,1,1,49,4059.35,0,1937.95,0.0,5997.3,0,1,93563,1
23,52,5.39,,,58,San Martin,3997,One Year,United States,9086-YJYXS,Stayed,1,1,Male,1,Cable,"37.084697, -121.606417",37.084697,-121.606417,1,77.2,1,1,0,Offer C,0,0,0,1,Bank Withdrawal,1,5671,0,Q3,0,5,0,California,1,1,1,34,2753.8,0,183.26,0.0,2937.06,1,1,95046,0
46,18,13.99,,,71,Rancho Cucamonga,5172,Month-to-Month,United States,3466-WAESX,Stayed,1,0,Male,1,DSL,"34.132275, -117.611478",34.132275,-117.611478,0,69.1,1,2,0,Offer D,1,1,1,0,Bank Withdrawal,1,39064,0,Q3,0,4,0,California,1,1,0,16,1083.7,0,223.84,0.0,1307.54,0,1,91701,0
41,17,45.92,,,44,Los Angeles,2935,Month-to-Month,United States,6954-OOYZZ,Stayed,0,0,Male,1,DSL,"34.048013, -118.293953",34.048013,-118.293953,1,44.35,0,0,10,Offer D,0,0,1,1,Bank Withdrawal,1,62784,0,Q3,1,3,0,California,0,0,0,18,768.05,0,826.56,0.0,1594.61,0,1,90006,0
27,52,36.69,,,46,Bell,2510,One Year,United States,1855-AGAWH,Stayed,0,1,Male,1,Fiber Optic,"33.970343, -118.171368",33.970343,-118.171368,1,93.8,0,0,2,,0,0,1,1,Bank Withdrawal,1,105285,0,Q3,1,4,0,California,1,1,1,31,2939.8,0,1137.39,0.0,4077.19,1,1,90201,0
75,58,0.0,,,34,Julian,5444,One Year,United States,5697-GOMBF,Stayed,1,0,Female,1,DSL,"32.980678, -116.262854",32.980678,-116.262854,1,35.9,0,3,3,,0,0,1,1,Bank Withdrawal,0,3577,0,Q3,1,5,1,California,0,0,1,28,973.65,40,0.0,0.0,1013.65,0,0,92036,0
35,0,32.57,,,72,Georgetown,3032,Two Year,United States,1839-FBNFR,Stayed,1,0,Female,0,,"38.9386, -120.785514",38.9386,-120.785514,1,19.85,0,1,3,,0,0,1,1,Bank Withdrawal,1,2723,0,Q3,1,5,0,California,0,0,0,39,854.8,0,1270.23,0.0,2125.03,0,0,95634,0
58,6,43.12,,,80,Caspar,6479,Two Year,United States,5914-XRFQB,Stayed,0,1,Male,1,Fiber Optic,"39.361283, -123.784599",39.361283,-123.784599,1,115.8,1,0,0,,1,1,1,1,Bank Withdrawal,1,333,1,Q3,0,3,0,California,1,1,1,72,8424.9,0,3104.64,0.0,11529.54,0,1,95420,0
60,26,23.66,,,79,Los Angeles,5915,Two Year,United States,6234-RAAPL,Stayed,0,0,Female,1,Fiber Optic,"34.088017, -118.327168",34.088017,-118.327168,1,99.9,1,0,7,,1,1,0,1,Bank Withdrawal,1,32562,1,Q3,1,4,0,California,0,0,1,72,7251.7,0,1703.52,0.0,8955.22,0,1,90038,0
47,14,17.3,,,70,San Diego,6486,Two Year,United States,3520-FJGCV,Stayed,1,1,Male,1,Fiber Optic,"32.807867, -117.060993",32.807867,-117.060993,1,112.6,1,1,2,,1,1,1,1,Credit Card,1,25569,1,Q3,1,3,0,California,1,1,1,72,8126.65,0,1245.6,0.0,9372.25,0,1,92120,0
34,9,42.09,Competitor,Competitor had better devices,90,San Bernardino,6274,Two Year,United States,1725-IQNIY,Churned,0,1,Male,1,Fiber Optic,"34.105935, -117.2914",34.105935,-117.2914,1,109.75,0,0,1,,1,1,0,1,Bank Withdrawal,1,1779,1,Q3,1,2,0,California,1,1,1,54,6110.2,0,2272.86,0.0,8383.06,0,1,92401,1
61,0,7.11,,,78,Ravendale,5945,Two Year,United States,3389-KTRXV,Stayed,1,0,Female,0,,"40.845738, -120.322219",40.845738,-120.322219,1,23.85,1,3,0,,0,0,0,1,Credit Card,1,61,0,Q3,0,5,0,California,0,0,0,23,625.65,0,163.53,0.0,789.18,0,0,96123,0
57,16,1.21,Dissatisfaction,Limited range of services,91,Los Angeles,3769,Month-to-Month,United States,5519-YLDGW,Churned,0,1,Female,1,Fiber Optic,"34.052917, -118.255178",34.052917,-118.255178,1,103.9,1,0,1,Offer D,0,1,1,1,Bank Withdrawal,1,21,0,Q3,1,1,0,California,1,1,1,21,2254.2,0,25.41,0.0,2279.61,0,1,90071,1
50,0,45.54,,,36,June Lake,4601,Two Year,United States,5730-DBDSI,Stayed,0,0,Male,0,,"37.730269, -119.055813",37.730269,-119.055813,0,19.7,0,0,0,Offer A,0,0,0,0,Bank Withdrawal,1,618,0,Q3,0,3,0,California,0,0,0,66,1253.8,0,3005.64,0.0,4259.44,0,0,93529,0
39,0,29.56,,,30,Helm,3970,Two Year,United States,8859-AXJZP,Stayed,0,0,Male,0,,"36.520537, -120.118055",36.520537,-120.118055,1,23.8,1,0,7,,0,0,1,1,Credit Card,1,152,0,Q3,1,5,0,California,0,0,0,39,903.8,0,1152.84,0.0,2056.64,0,0,93627,0
76,21,12.91,Competitor,Competitor made better offer,95,San Diego,3543,Month-to-Month,United States,8058-JMEQO,Churned,0,0,Female,1,Fiber Optic,"32.898613, -117.202937",32.898613,-117.202937,0,84.45,1,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,4258,0,Q3,0,3,1,California,1,0,0,9,762.5,0,116.19,0.0,878.69,0,1,92121,1
35,19,19.53,,,36,Somerset,4603,Two Year,United States,1830-GGFNM,Stayed,1,1,Male,1,Fiber Optic,"38.606703, -120.586659",38.606703,-120.586659,1,94.55,1,2,6,Offer B,1,1,0,1,Credit Card,1,2958,1,Q3,1,4,0,California,0,0,0,65,6078.75,0,1269.45,0.0,7348.2,0,1,95684,0
73,17,43.99,,,54,Lake Elsinore,4583,Two Year,United States,4513-CXYIX,Stayed,0,0,Female,1,Fiber Optic,"33.705836, -117.318204",33.705836,-117.318204,1,80.7,1,0,4,Offer A,0,1,1,1,Credit Card,1,4546,0,Q3,1,3,1,California,0,0,0,71,5676.0,0,3123.29,0.0,8799.29,0,1,92532,0
47,5,16.57,,,37,Chino Hills,5319,One Year,United States,0670-ANMUU,Stayed,0,0,Male,1,Fiber Optic,"33.942895, -117.725644",33.942895,-117.725644,0,97.65,1,0,0,,0,1,0,0,Credit Card,1,66754,1,Q3,0,3,0,California,1,1,0,71,6687.85,0,1176.47,0.0,7864.32,0,1,91709,0
21,0,15.73,Competitor,Competitor made better offer,82,Wallace,5421,Month-to-Month,United States,7434-SHXLS,Churned,0,0,Female,0,,"38.192608, -120.957842",38.192608,-120.957842,0,20.9,0,0,0,Offer E,0,0,0,0,Mailed Check,1,304,0,Q3,0,3,0,California,0,0,0,1,20.9,0,15.73,0.0,36.63,1,0,95254,1
60,23,15.51,Competitor,Competitor had better devices,79,Eureka,3506,Month-to-Month,United States,4626-GYCZP,Churned,0,0,Male,1,Fiber Optic,"40.737431, -124.108897",40.737431,-124.108897,0,93.85,1,0,0,,0,0,1,0,Bank Withdrawal,1,23570,0,Q3,0,1,0,California,1,1,1,7,635.6,0,108.57,0.0,744.17,0,1,95503,1
59,18,6.74,,,78,Rancho Palos Verdes,2655,One Year,United States,8080-POTJR,Stayed,0,1,Female,1,DSL,"33.753146, -118.367459",33.753146,-118.367459,0,79.3,1,0,0,Offer C,0,1,1,0,Credit Card,1,41263,0,Q3,0,3,0,California,1,1,1,30,2427.1,0,202.2,0.0,2629.3,0,1,90275,0
79,13,14.23,,,32,Dillon Beach,5425,Two Year,United States,9508-ILZDG,Stayed,0,0,Female,1,Fiber Optic,"38.24458, -122.956268",38.24458,-122.956268,0,96.35,1,0,0,,1,0,1,0,Bank Withdrawal,1,330,1,Q3,0,4,1,California,0,0,1,34,3190.25,0,483.82,0.0,3674.07,0,1,94929,0
23,27,28.76,,,58,Cottonwood,2726,Month-to-Month,United States,1353-LJWEM,Stayed,0,1,Male,1,DSL,"40.336392, -122.448533",40.336392,-122.448533,0,60.9,0,0,0,Offer D,1,0,1,0,Bank Withdrawal,1,12348,1,Q3,0,3,0,California,0,0,0,11,688.5,0,316.36,49.24,955.62,1,1,96022,0
35,53,24.38,,,43,Coleville,4447,Month-to-Month,United States,0089-IIQKO,Stayed,1,0,Female,1,Fiber Optic,"38.42528, -119.475741",38.42528,-119.475741,1,99.95,1,3,1,,0,0,1,1,Credit Card,1,1332,1,Q3,1,3,0,California,1,1,1,39,3767.4,0,950.82,0.0,4718.22,0,1,96107,0
24,52,0.0,,,49,Planada,2323,Month-to-Month,United States,3055-MJDSB,Stayed,0,0,Male,1,DSL,"37.329725, -120.306399",37.329725,-120.306399,0,24.6,0,0,0,Offer E,0,0,1,0,Mailed Check,0,4150,0,Q3,0,5,0,California,0,0,0,9,190.1,0,0.0,0.0,190.1,1,1,95365,0
33,21,28.72,,,59,Hyampom,5841,Month-to-Month,United States,7869-ZYDST,Stayed,0,0,Male,1,Cable,"40.648024, -123.465088",40.648024,-123.465088,1,59.05,1,0,0,,0,0,1,1,Credit Card,1,268,0,Q3,0,5,0,California,0,0,1,31,1882.8,0,890.32,0.0,2773.12,0,1,96046,0
29,0,6.38,,,71,Washington,4602,One Year,United States,3985-HOYPM,Stayed,0,0,Male,0,,"39.34128, -120.786867",39.34128,-120.786867,0,19.4,0,0,0,,0,0,0,0,Credit Card,1,145,0,Q3,0,4,0,California,0,0,0,26,525.55,0,165.88,4.25,687.18,1,0,95986,0
48,76,33.54,Competitor,Competitor had better devices,73,Glendale,5142,Month-to-Month,United States,1918-ZBFQJ,Churned,1,1,Female,1,Fiber Optic,"34.162515, -118.203869",34.162515,-118.203869,0,79.25,0,3,0,,1,0,1,0,Bank Withdrawal,1,31297,0,Q3,0,1,0,California,0,0,0,13,1111.65,0,436.02,48.25,1499.42,0,1,91206,1
56,58,12.6,Competitor,Competitor had better devices,66,Los Angeles,2454,Month-to-Month,United States,6047-YHPVI,Churned,1,0,Male,1,Fiber Optic,"34.110845, -118.259595",34.110845,-118.259595,0,69.7,0,3,0,,0,0,1,0,Bank Withdrawal,1,29310,0,Q3,0,1,0,California,0,0,0,5,316.9,0,63.0,0.0,379.9,0,1,90039,1
23,85,4.29,,,78,Courtland,3963,Month-to-Month,United States,9272-LSVYH,Stayed,0,0,Male,1,Fiber Optic,"38.311609, -121.554034",38.311609,-121.554034,0,70.15,0,0,0,,0,0,0,0,Credit Card,1,699,0,Q3,0,3,0,California,0,0,0,10,735.5,0,42.9,0.0,778.4,1,1,95615,0
40,25,17.87,Attitude,Attitude of service provider,83,Ludlow,5898,Month-to-Month,United States,0925-VYDLG,Churned,0,0,Female,1,Fiber Optic,"34.702766, -116.093376",34.702766,-116.093376,0,75.25,1,0,0,,0,0,0,0,Bank Withdrawal,1,23,0,Q3,0,3,0,California,0,0,0,3,242.0,0,53.61,0.0,295.61,0,1,92338,1
56,0,29.5,,,71,Covina,6444,Two Year,United States,4534-WGCIR,Stayed,1,0,Female,0,,"34.084747, -117.886844",34.084747,-117.886844,1,25.15,1,2,1,,0,0,0,1,Credit Card,1,17554,0,Q3,1,4,0,California,0,0,0,58,1509.9,0,1711.0,0.0,3220.9,0,0,91723,0
35,0,12.51,,,42,Vallejo,2635,Two Year,United States,2729-VNVAP,Stayed,1,0,Female,0,,"38.104705, -122.247387",38.104705,-122.247387,1,19.8,0,1,0,,0,0,0,1,Credit Card,1,37218,0,Q3,0,4,0,California,0,0,0,33,641.35,0,412.83,0.0,1054.18,0,0,94590,0
29,59,5.25,,,73,Corte Madera,3280,Month-to-Month,United States,3524-WQDSG,Stayed,1,1,Female,1,Fiber Optic,"37.924014, -122.511694",37.924014,-122.511694,1,99.3,1,2,8,,0,0,1,1,Bank Withdrawal,1,9038,0,Q3,1,3,0,California,1,1,1,43,4209.95,0,225.75,0.0,4435.7,1,1,94925,0
79,7,35.38,,,36,Lakewood,5573,One Year,United States,7789-HKSBS,Stayed,0,1,Female,1,Fiber Optic,"33.847755, -118.112532",33.847755,-118.112532,1,105.2,1,0,2,,0,1,1,1,Bank Withdrawal,1,27563,0,Q3,1,3,1,California,1,1,1,42,4599.15,0,1485.96,40.46,6044.65,0,1,90713,0
79,8,44.66,Attitude,Attitude of support person,66,Big Pine,5725,Month-to-Month,United States,5287-QWLKY,Churned,0,0,Male,1,Fiber Optic,"37.245505, -118.062943",37.245505,-118.062943,1,105.1,1,0,1,,1,1,1,1,Credit Card,1,1826,0,Q3,1,1,1,California,1,1,1,71,7548.1,0,3170.86,0.0,10718.96,0,1,93513,1
51,26,1.57,,,37,Leggett,2980,Month-to-Month,United States,9717-QEBGU,Joined,0,0,Male,1,Fiber Optic,"39.873371, -123.741474",39.873371,-123.741474,0,70.3,0,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,321,0,Q3,0,4,0,California,0,0,0,2,144.0,0,3.14,0.0,147.14,0,1,95585,0
44,29,10.55,,,23,Llano,2842,Two Year,United States,6064-ZATLR,Stayed,0,0,Female,1,DSL,"34.500091, -117.765862",34.500091,-117.765862,0,52.85,0,0,0,,1,1,0,0,Bank Withdrawal,1,1220,0,Q3,0,3,0,California,0,0,0,27,1498.65,0,284.85,0.0,1783.5,0,1,93544,0
20,46,34.51,,,60,Monterey Park,5294,One Year,United States,5297-MDOIR,Stayed,0,1,Female,1,Fiber Optic,"34.050322, -118.147037",34.050322,-118.147037,1,81.15,0,0,7,Offer B,0,1,1,1,Credit Card,1,33280,0,Q3,1,4,0,California,0,1,0,63,5224.5,0,2174.13,0.0,7398.63,1,1,91754,0
27,58,46.21,Competitor,Competitor made better offer,87,Escondido,2072,Month-to-Month,United States,6502-MJQAE,Churned,0,0,Male,1,Fiber Optic,"33.141265, -116.967221",33.141265,-116.967221,0,69.6,0,0,0,,0,0,1,0,Bank Withdrawal,1,48690,0,Q3,0,1,0,California,0,1,0,1,69.6,0,46.21,0.0,115.81,1,1,92027,1
77,12,48.73,Competitor,Competitor had better devices,87,Hemet,2666,Month-to-Month,United States,5609-CEBID,Churned,0,1,Female,1,Fiber Optic,"33.644585, -116.871544",33.644585,-116.871544,0,94.1,1,0,0,,1,0,1,0,Bank Withdrawal,1,39264,0,Q3,0,1,1,California,1,0,0,20,1782.4,80,974.6,0.0,2837.0,0,0,92544,1
39,17,11.15,,,61,Concord,3729,Month-to-Month,United States,5382-SOYZL,Stayed,0,0,Male,1,Fiber Optic,"37.990118, -122.012188",37.990118,-122.012188,0,95.1,1,0,0,,0,0,1,0,Bank Withdrawal,1,18650,0,Q3,0,4,0,California,1,1,1,22,2162.6,0,245.3,0.0,2407.9,0,1,94519,0
37,17,0.0,,,45,Flournoy,5996,Month-to-Month,United States,8259-NFJTV,Stayed,1,0,Female,1,Cable,"39.84784, -122.544556",39.84784,-122.544556,1,34.65,0,1,8,,0,1,0,1,Credit Card,0,84,1,Q3,1,3,0,California,0,0,0,7,246.6,0,0.0,0.0,246.6,0,1,96029,0
59,17,0.0,,,80,Los Angeles,2954,One Year,United States,2073-QBVBI,Stayed,0,0,Female,1,Cable,"34.102084, -118.451629",34.102084,-118.451629,1,35.45,0,0,10,,1,0,0,1,Credit Card,0,10470,1,Q3,1,4,0,California,0,0,0,41,1391.65,0,0.0,0.0,1391.65,0,1,90077,0
19,51,42.19,,,22,Sugarloaf,5101,One Year,United States,7879-CGSFV,Stayed,0,0,Male,1,Fiber Optic,"34.243088, -116.830015",34.243088,-116.830015,0,100.9,0,0,0,Offer B,1,1,1,0,Credit Card,1,1834,0,Q3,0,4,0,California,1,1,1,55,5552.05,0,2320.45,0.0,7872.5,1,1,92386,0
44,23,37.6,,,49,Van Nuys,6251,One Year,United States,7964-ZRKKG,Stayed,0,0,Male,1,Fiber Optic,"34.17847, -118.459472",34.17847,-118.459472,1,88.4,1,0,1,,1,0,1,1,Bank Withdrawal,1,23646,0,Q3,1,5,0,California,0,0,1,67,5798.3,0,2519.2,0.0,8317.5,0,1,91411,0
74,23,39.86,,,42,Somis,5157,Two Year,United States,2754-SDJRD,Stayed,0,0,Female,1,Fiber Optic,"34.297628, -119.014627",34.297628,-119.014627,0,100.15,1,0,0,Offer E,0,0,1,0,Credit Card,1,2966,1,Q3,0,4,1,California,1,1,1,8,908.55,0,318.88,0.0,1227.43,0,1,93066,0
46,16,5.17,,,39,Campbell,5331,Month-to-Month,United States,1110-KYLGQ,Stayed,0,1,Female,1,Fiber Optic,"37.279689, -121.954567",37.279689,-121.954567,0,108.25,1,0,0,,1,1,0,0,Credit Card,1,44976,0,Q3,0,3,0,California,1,1,1,63,6780.1,0,325.71,0.0,7105.81,0,1,95008,0
21,51,0.0,,,58,San Geronimo,5254,Two Year,United States,7274-CGTOD,Stayed,0,1,Male,1,DSL,"38.00474, -122.663717",38.00474,-122.663717,0,43.7,0,0,0,,1,1,1,0,Bank Withdrawal,0,548,1,Q3,0,4,0,California,0,0,0,62,2618.3,0,0.0,0.0,2618.3,1,1,94963,0
45,16,20.3,,,50,Woodbridge,4014,Month-to-Month,United States,1845-ZLLIG,Joined,0,0,Male,1,DSL,"38.169605, -121.310964",38.169605,-121.310964,0,50.15,0,0,0,Offer E,1,0,1,0,Credit Card,1,4176,0,Q3,0,3,0,California,0,0,0,1,50.15,0,20.3,0.0,70.45,0,1,95258,0
39,10,49.45,,,45,Cobb,4538,Month-to-Month,United States,7742-MYPGI,Stayed,1,0,Female,1,DSL,"38.838088, -122.73203",38.838088,-122.73203,1,48.8,0,2,3,,0,0,1,1,Credit Card,1,1591,1,Q3,1,4,0,California,0,0,0,6,297.35,0,296.7,0.0,594.05,0,1,95426,0
31,0,36.52,,,73,Blairsden Graeagle,4136,Month-to-Month,United States,3374-PZLXD,Stayed,0,0,Male,0,,"39.783747, -120.661032",39.783747,-120.661032,0,19.7,0,0,0,Offer C,0,0,0,0,Credit Card,1,1839,0,Q3,0,3,0,California,0,0,0,34,675.6,0,1241.68,0.0,1917.28,0,0,96103,0
79,2,27.65,,,60,Redondo Beach,4182,One Year,United States,2424-WVHPL,Joined,0,0,Male,1,Fiber Optic,"33.873395, -118.37019",33.873395,-118.37019,0,74.7,0,0,0,,0,0,0,0,Bank Withdrawal,1,37322,1,Q3,0,5,1,California,0,0,0,1,74.7,0,27.65,0.0,102.35,0,1,90278,0
53,0,48.04,,,33,Bell,5451,Two Year,United States,6928-ONTRW,Stayed,1,0,Female,0,,"33.970343, -118.171368",33.970343,-118.171368,1,19.7,0,1,9,,0,0,0,1,Credit Card,1,105285,0,Q3,1,3,0,California,0,0,0,72,1379.8,0,3458.88,0.0,4838.68,0,0,90201,0
69,20,17.45,Competitor,Competitor had better devices,91,Soulsbyville,5005,Month-to-Month,United States,4550-VBOFE,Churned,0,1,Male,1,Fiber Optic,"37.990574, -120.261821",37.990574,-120.261821,1,102.95,1,0,1,,1,0,1,1,Bank Withdrawal,1,1519,0,Q3,1,1,1,California,1,0,1,70,7101.5,0,1221.5,15.24,8307.76,0,1,95372,1
76,30,49.9,,,58,Napa,5254,Month-to-Month,United States,2931-FSOHN,Stayed,0,0,Male,1,DSL,"38.232389, -122.324944",38.232389,-122.324944,0,59.9,0,0,0,,1,0,1,0,Bank Withdrawal,1,26894,0,Q3,0,5,1,California,0,0,1,13,788.35,0,648.7,0.0,1437.05,0,1,94559,0
55,0,1.48,,,52,Mira Loma,5370,Month-to-Month,United States,3976-NLDEZ,Joined,0,0,Male,0,,"33.999992, -117.535395",33.999992,-117.535395,0,20.6,0,0,0,Offer E,0,0,0,0,Credit Card,1,18980,0,Q3,0,3,0,California,0,0,0,1,20.6,0,1.48,0.0,22.08,0,0,91752,0
25,59,25.82,,,21,Santa Monica,4594,One Year,United States,6728-DKUCO,Stayed,0,0,Female,1,Fiber Optic,"34.005439, -118.477507",34.005439,-118.477507,1,104.15,1,0,1,Offer A,1,1,1,1,Bank Withdrawal,1,26099,0,Q3,1,3,0,California,1,1,1,72,7303.05,0,1859.04,0.0,9162.09,1,1,90405,0
43,23,37.07,,,49,Redlands,4684,Month-to-Month,United States,8819-IMISP,Stayed,0,0,Male,1,Fiber Optic,"34.003243, -117.138286",34.003243,-117.138286,0,80.45,1,0,0,,1,0,1,0,Bank Withdrawal,1,31230,0,Q3,0,4,0,California,0,0,0,31,2429.1,0,1149.17,0.0,3578.27,0,1,92373,0
64,0,24.22,,,62,Culver City,2170,One Year,United States,1401-FTHFQ,Stayed,1,0,Male,0,,"34.019323, -118.391902",34.019323,-118.391902,1,20.0,0,1,2,Offer D,0,0,1,1,Credit Card,1,15195,0,Q3,1,5,0,California,0,0,0,23,445.3,0,557.06,0.0,1002.36,0,0,90232,0
31,0,37.81,,,67,San Francisco,4988,Month-to-Month,United States,5186-PEIZU,Stayed,0,0,Female,0,,"37.731505, -122.384532",37.731505,-122.384532,0,19.25,0,0,0,,0,0,0,0,Bank Withdrawal,1,33177,0,Q3,0,5,0,California,0,0,0,35,617.65,0,1323.35,0.0,1941.0,0,0,94124,0
50,4,3.81,,,56,Essex,4237,One Year,United States,6227-FBDXH,Stayed,0,1,Male,1,Fiber Optic,"34.9436, -115.287901",34.9436,-115.287901,1,99.5,1,0,10,Offer A,0,0,0,1,Bank Withdrawal,1,115,0,Q3,1,4,0,California,1,1,1,69,6841.45,0,262.89,0.0,7104.34,0,1,92332,0
76,11,46.82,,,24,Albion,5272,One Year,United States,6507-ZJSUR,Stayed,0,0,Male,1,Fiber Optic,"39.225694, -123.717354",39.225694,-123.717354,1,90.45,0,0,6,,0,0,1,1,Bank Withdrawal,1,1054,0,Q3,1,4,1,California,1,0,1,23,2117.25,30,1076.86,0.0,3224.11,0,0,95410,0
40,0,43.19,,,77,Livermore,5554,Month-to-Month,United States,5955-EPOAZ,Stayed,0,0,Female,0,,"37.571748, -121.659562",37.571748,-121.659562,0,20.95,0,0,0,,0,0,1,0,Credit Card,1,75929,0,Q3,0,3,0,California,0,0,0,6,109.5,0,259.14,0.0,368.64,0,0,94550,0
40,23,5.32,,,26,San Francisco,3570,One Year,United States,3229-USWAR,Stayed,0,1,Female,1,DSL,"37.797526, -122.464531",37.797526,-122.464531,0,79.95,0,0,0,Offer C,0,1,1,0,Bank Withdrawal,1,2240,1,Q3,0,4,0,California,1,1,1,34,2727.3,0,180.88,0.0,2908.18,0,1,94129,0
63,18,17.27,Attitude,Attitude of support person,90,Foothill Ranch,5699,Month-to-Month,United States,7619-ODSGN,Churned,1,0,Male,1,DSL,"33.698728, -117.67768",33.698728,-117.67768,1,54.75,1,2,1,Offer C,0,1,0,1,Bank Withdrawal,1,10936,0,Q3,1,1,0,California,0,0,0,24,1338.15,0,414.48,0.0,1752.63,0,1,92610,1
74,18,0.0,Competitor,Competitor had better devices,95,Shasta Lake,2119,Month-to-Month,United States,0616-ATFGB,Churned,0,0,Male,1,Cable,"40.692523, -122.369876",40.692523,-122.369876,1,25.05,0,0,1,Offer E,0,0,0,1,Bank Withdrawal,0,6277,0,Q3,1,1,1,California,0,0,0,1,25.05,0,0.0,0.0,25.05,0,1,96019,1
75,2,47.39,Dissatisfaction,Service dissatisfaction,91,Butte City,3474,Month-to-Month,United States,4803-AXVYP,Churned,0,0,Female,1,Fiber Optic,"39.449794, -121.936372",39.449794,-121.936372,0,99.55,1,0,0,Offer C,0,0,1,0,Bank Withdrawal,1,303,1,Q3,0,1,1,California,1,0,1,38,3734.25,0,1800.82,0.0,5535.07,0,1,95920,1
70,25,17.24,Dissatisfaction,Product dissatisfaction,80,Hayward,3401,Month-to-Month,United States,3336-JORSO,Churned,0,1,Female,1,Fiber Optic,"37.656695, -122.048361",37.656695,-122.048361,0,110.45,1,0,0,Offer C,1,0,1,0,Bank Withdrawal,1,11147,1,Q3,0,1,1,California,1,1,1,33,3655.45,70,568.92,0.0,4294.37,0,0,94542,1
27,73,5.71,,,30,Santa Rosa,5798,Two Year,United States,2988-QRAJY,Stayed,0,1,Male,1,Fiber Optic,"38.488431, -122.752839",38.488431,-122.752839,0,110.05,1,0,0,Offer A,1,1,1,0,Credit Card,1,40270,0,Q3,0,3,0,California,1,1,1,69,7430.75,0,393.99,23.16,7801.58,1,1,95403,0
52,6,28.85,Competitor,Competitor offered higher download speeds,71,Trabuco Canyon,2792,Month-to-Month,United States,9574-RKJIF,Churned,0,0,Male,1,Fiber Optic,"33.631119, -117.567346",33.631119,-117.567346,1,94.4,1,0,1,Offer C,1,1,1,1,Bank Withdrawal,1,32268,0,Q3,1,1,0,California,0,0,1,30,2838.7,80,865.5,0.0,3784.2,0,0,92679,1
26,41,39.34,,,54,Van Nuys,5643,One Year,United States,6341-JVQGF,Stayed,0,1,Female,1,DSL,"34.195685, -118.490752",34.195685,-118.490752,1,81.15,0,0,2,,0,1,1,1,Mailed Check,1,50047,1,Q3,1,4,0,California,1,1,1,31,2545.75,0,1219.54,0.0,3765.29,1,1,91406,0
23,48,6.26,,,38,Victorville,5187,One Year,United States,7432-FFVAR,Stayed,1,1,Female,1,Fiber Optic,"34.486835, -117.362274",34.486835,-117.362274,1,90.95,0,3,2,Offer B,0,0,0,1,Bank Withdrawal,1,63235,1,Q3,1,5,0,California,1,1,0,46,4236.6,50,287.96,0.0,4574.56,1,0,92392,0
74,4,49.37,Competitor,Competitor had better devices,95,La Canada Flintridge,4127,Month-to-Month,United States,3990-QYKBE,Churned,0,0,Male,1,Fiber Optic,"34.234912, -118.153729",34.234912,-118.153729,1,92.5,1,0,3,,0,0,1,1,Bank Withdrawal,1,20200,0,Q3,1,1,1,California,1,1,1,37,3473.4,0,1826.69,0.0,5300.09,0,1,91011,1
56,3,1.02,,,47,Rialto,2977,Month-to-Month,United States,4104-PVRPS,Stayed,0,0,Male,1,Cable,"34.109775, -117.378904",34.109775,-117.378904,1,53.6,0,0,7,Offer C,0,1,0,1,Mailed Check,1,75882,1,Q3,1,3,0,California,0,0,0,24,1315.35,120,24.48,0.0,1459.83,0,0,92376,0
32,12,49.4,,,39,Ocotillo,4665,Two Year,United States,7306-YDSOI,Stayed,1,1,Male,1,DSL,"32.698964, -115.886656",32.698964,-115.886656,1,59.75,0,1,4,Offer A,1,1,1,1,Bank Withdrawal,1,471,0,Q3,1,3,0,California,0,0,0,69,4069.9,0,3408.6,0.0,7478.5,0,1,92259,0
51,52,7.97,,,29,Lotus,5068,Month-to-Month,United States,9089-UOWJG,Stayed,1,1,Female,1,DSL,"38.815515, -120.916997",38.815515,-120.916997,1,58.35,0,3,2,,0,0,1,1,Credit Card,1,485,0,Q3,1,4,0,California,0,0,1,12,740.55,0,95.64,0.0,836.19,0,1,95651,0
57,0,2.58,Attitude,Attitude of support person,92,Glendale,5327,One Year,United States,4597-ELFTS,Churned,0,0,Male,0,,"34.162515, -118.203869",34.162515,-118.203869,0,24.9,1,0,0,,0,0,0,0,Bank Withdrawal,1,31297,0,Q3,0,3,0,California,0,0,0,56,1334.0,0,144.48,0.0,1478.48,0,0,91206,1
50,26,4.85,,,26,Playa Del Rey,4117,One Year,United States,9803-FTJCG,Stayed,0,0,Male,1,DSL,"33.947305, -118.439841",33.947305,-118.439841,1,66.85,1,0,1,Offer A,1,1,1,1,Credit Card,1,11264,1,Q3,1,4,0,California,0,0,0,71,4748.7,0,344.35,0.0,5093.05,0,1,90293,0
29,59,14.79,Dissatisfaction,Service dissatisfaction,90,Stockton,2003,Month-to-Month,United States,4925-LMHOK,Churned,0,0,Male,1,DSL,"38.049457, -121.21653",38.049457,-121.21653,0,58.6,1,0,0,Offer D,1,0,1,0,Credit Card,1,6951,1,Q3,0,2,0,California,0,0,0,15,939.7,0,221.85,0.0,1161.55,1,1,95212,1
30,52,10.21,Dissatisfaction,Network reliability,87,Mckinleyville,4838,One Year,United States,0201-OAMXR,Churned,0,1,Female,1,Fiber Optic,"40.965011, -124.015255",40.965011,-124.015255,0,115.55,1,0,0,Offer A,1,1,0,0,Credit Card,1,15921,1,Q3,0,1,0,California,1,1,1,70,8127.6,0,714.7,0.0,8842.3,0,1,95519,1
54,5,14.97,,,45,San Juan Capistrano,4209,Month-to-Month,United States,3716-UVSPD,Joined,0,0,Male,1,DSL,"33.521447, -117.602555",33.521447,-117.602555,0,49.3,0,0,0,,0,0,1,0,Bank Withdrawal,1,34321,1,Q3,0,3,0,California,0,0,0,1,49.3,10,14.97,0.0,74.27,0,0,92675,0
57,17,21.04,,,55,White Water,2464,One Year,United States,7746-QYVCO,Stayed,0,0,Male,1,Cable,"33.972293, -116.654195",33.972293,-116.654195,1,55.85,0,0,1,Offer D,1,1,1,1,Credit Card,1,805,0,Q3,1,3,0,California,0,0,0,16,857.8,0,336.64,0.0,1194.44,0,1,92282,0
40,0,48.92,,,72,Potter Valley,4188,Month-to-Month,United States,9256-JTBNZ,Stayed,0,0,Female,0,,"39.408634, -123.045516",39.408634,-123.045516,0,20.3,0,0,0,,0,0,0,0,Bank Withdrawal,1,1884,0,Q3,0,3,0,California,0,0,0,11,246.3,0,538.12,0.0,784.42,0,0,95469,0
37,57,35.04,,,65,Parlier,5892,One Year,United States,0036-IHMOT,Stayed,1,1,Female,1,Fiber Optic,"36.622237, -119.521126",36.622237,-119.521126,1,103.7,0,3,10,,1,0,1,1,Bank Withdrawal,1,12587,1,Q3,1,3,0,California,1,1,1,55,5656.75,20,1927.2,0.0,7603.95,0,0,93648,0
40,26,11.67,,,72,San Francisco,6283,One Year,United States,3865-YIOTT,Stayed,1,1,Male,1,Fiber Optic,"37.750021, -122.415201",37.750021,-122.415201,1,106.1,1,1,1,,0,1,1,1,Bank Withdrawal,1,74641,0,Q3,1,3,0,California,1,1,1,72,7848.5,0,840.24,0.0,8688.74,0,1,94110,0
23,46,14.26,Competitor,Competitor offered higher download speeds,72,Benton,4254,Month-to-Month,United States,3722-WPXTK,Churned,0,0,Male,1,Fiber Optic,"37.653947, -118.231443",37.653947,-118.231443,0,88.35,0,0,0,,0,0,1,0,Bank Withdrawal,1,340,0,Q3,0,1,0,California,1,1,1,1,88.35,0,14.26,0.0,102.61,1,1,93512,1
50,18,39.49,,,52,Chualar,5224,One Year,United States,9253-VIFJQ,Stayed,0,1,Male,1,DSL,"36.596271, -121.442274",36.596271,-121.442274,1,67.05,1,0,6,Offer B,1,1,0,1,Credit Card,1,1140,0,Q3,1,3,0,California,0,0,0,65,4309.55,0,2566.85,0.0,6876.4,0,1,93925,0
23,0,1.61,,,63,San Leandro,3037,Two Year,United States,7277-KAMWT,Stayed,0,0,Male,0,,"37.704384, -122.126703",37.704384,-122.126703,0,20.0,0,0,0,Offer D,0,0,0,0,Credit Card,1,36568,0,Q3,0,3,0,California,0,0,0,13,268.45,0,20.93,0.0,289.38,1,0,94578,0
24,0,46.76,,,36,Guadalupe,4446,Two Year,United States,8434-VGEQQ,Stayed,0,0,Male,0,,"34.936, -120.594655",34.936,-120.594655,1,20.55,0,0,0,Offer B,0,0,0,1,Credit Card,1,5726,0,Q3,0,4,0,California,0,0,0,61,1305.95,0,2852.36,0.0,4158.31,1,0,93434,0
24,0,27.54,,,68,Dobbins,5920,Month-to-Month,United States,7968-QUXNS,Stayed,0,0,Male,0,,"39.381174, -121.21191",39.381174,-121.21191,0,18.95,0,0,0,,0,0,0,0,Mailed Check,1,614,0,Q3,0,4,0,California,0,0,0,6,110.15,0,165.24,0.0,275.39,1,0,95935,0
21,0,37.57,,,63,Milford,2194,Two Year,United States,6813-GZQCG,Stayed,1,0,Female,0,,"40.181279, -120.392967",40.181279,-120.392967,1,24.65,1,1,5,,0,0,1,1,Credit Card,1,481,0,Q3,1,3,0,California,0,0,0,45,1171.3,0,1690.65,0.0,2861.95,1,0,96121,0
40,0,28.87,,,70,Santa Ana,6466,One Year,United States,1333-PBMXB,Stayed,1,0,Female,0,,"33.748635, -117.906125",33.748635,-117.906125,1,24.75,1,2,1,,0,0,1,1,Bank Withdrawal,1,70011,0,Q3,1,3,0,California,0,0,0,54,1342.15,0,1558.98,0.0,2901.13,0,0,92703,0
66,18,4.98,Attitude,Attitude of support person,84,Pleasanton,3521,Month-to-Month,United States,6877-LGWXO,Churned,0,0,Male,1,Fiber Optic,"37.685052, -121.912061",37.685052,-121.912061,1,78.55,0,0,1,Offer D,0,0,0,1,Bank Withdrawal,1,28568,0,Q3,1,3,1,California,1,0,0,18,1422.65,0,89.64,0.0,1512.29,0,1,94588,1
43,0,27.95,,,53,Sacramento,3217,Two Year,United States,3472-QPRCH,Stayed,1,0,Male,0,,"38.542532, -121.378826",38.542532,-121.378826,1,25.25,1,1,9,,0,0,0,1,Credit Card,1,38818,0,Q3,1,5,0,California,0,0,0,40,1006.9,0,1118.0,44.51,2080.39,0,0,95826,0
33,25,13.61,Competitor,Competitor had better devices,69,Los Angeles,2016,Month-to-Month,United States,4415-IJZTP,Churned,0,0,Female,1,Fiber Optic,"34.127194, -118.295647",34.127194,-118.295647,0,74.5,1,0,0,,0,0,1,0,Bank Withdrawal,1,48727,0,Q3,0,1,0,California,0,0,0,1,74.5,0,13.61,0.0,88.11,0,1,90027,1
22,51,6.03,,,31,San Diego,3947,One Year,United States,1353-GHZOS,Stayed,0,0,Male,1,DSL,"32.762506, -117.07245",32.762506,-117.07245,1,59.75,0,0,10,Offer D,0,1,1,1,Bank Withdrawal,1,56887,0,Q3,1,3,0,California,0,0,1,22,1374.35,0,132.66,0.0,1507.01,1,1,92115,0
63,26,27.02,,,33,Riverside,5810,Month-to-Month,United States,6778-YSNIH,Joined,0,0,Female,1,Cable,"33.994676, -117.372498",33.994676,-117.372498,0,59.0,0,0,0,,1,0,1,0,Bank Withdrawal,1,18999,0,Q3,0,5,0,California,0,0,1,2,114.15,0,54.04,0.0,168.19,0,1,92501,0
75,26,46.61,Competitor,Competitor offered higher download speeds,86,Paskenta,4712,Month-to-Month,United States,7137-RYLPP,Churned,0,0,Male,1,Fiber Optic,"39.884395, -122.587513",39.884395,-122.587513,1,85.7,1,0,1,Offer C,0,0,1,1,Bank Withdrawal,1,263,0,Q3,1,2,1,California,0,0,1,37,3171.15,0,1724.57,0.0,4895.72,0,1,96074,1
30,85,42.66,,,74,Inverness,3442,Month-to-Month,United States,0096-BXERS,Stayed,0,0,Female,1,Cable,"38.099323, -122.945723",38.099323,-122.945723,1,50.35,1,0,10,Offer E,0,0,0,1,Bank Withdrawal,1,1004,0,Q3,1,3,0,California,0,0,0,6,314.55,0,255.96,0.0,570.51,0,1,94937,0
47,0,40.59,,,78,Castro Valley,2653,One Year,United States,3572-UUHRS,Stayed,0,0,Male,0,,"37.708327, -122.083473",37.708327,-122.083473,0,18.85,0,0,0,,0,0,0,0,Bank Withdrawal,1,41698,0,Q3,0,4,0,California,0,0,0,45,867.3,0,1826.55,0.0,2693.85,0,0,94546,0
51,16,40.76,,,61,Ojai,4025,Month-to-Month,United States,4059-IIEBK,Stayed,0,0,Female,1,Fiber Optic,"34.581308, -118.931948",34.581308,-118.931948,0,78.55,1,0,0,,1,0,1,0,Bank Withdrawal,1,21633,0,Q3,0,3,0,California,0,0,0,7,522.95,0,285.32,47.19,761.08,0,1,93023,0
47,0,36.85,,,35,Firebaugh,3235,Month-to-Month,United States,6286-ZHAOK,Stayed,1,0,Female,0,,"36.785618, -120.625382",36.785618,-120.625382,1,25.55,1,7,6,Offer D,0,0,1,1,Bank Withdrawal,1,9491,0,Q3,1,4,0,California,0,0,0,20,507.4,0,737.0,0.0,1244.4,0,0,93622,0
20,59,4.16,,,56,Fortuna,5594,One Year,United States,4636-OLWOE,Stayed,1,1,Male,1,Cable,"40.584991, -124.121504",40.584991,-124.121504,0,61.0,0,2,0,Offer B,1,0,1,0,Bank Withdrawal,1,12241,1,Q3,0,4,0,California,0,0,0,54,3283.05,0,224.64,0.0,3507.69,1,1,95540,0
61,4,10.43,Other,Moved,79,Morro Bay,5413,Month-to-Month,United States,2884-GBPFB,Churned,0,0,Female,1,Fiber Optic,"35.369553, -120.763864",35.369553,-120.763864,1,70.3,0,0,4,Offer C,0,0,1,1,Bank Withdrawal,1,10909,0,Q3,1,3,0,California,0,0,0,35,2416.55,80,365.05,0.0,2861.6,0,0,93442,1
63,22,18.03,,,27,Roseville,5401,One Year,United States,8715-KKTFG,Stayed,0,1,Female,1,Fiber Optic,"38.736685, -121.251984",38.736685,-121.251984,1,103.3,1,0,6,Offer B,0,0,1,1,Bank Withdrawal,1,25173,1,Q3,1,5,0,California,1,1,1,61,6518.35,0,1099.83,0.0,7618.18,0,1,95661,0
44,0,14.91,,,53,Whittier,4030,Two Year,United States,6892-BOGQE,Stayed,0,0,Female,0,,"34.007353, -118.033683",34.007353,-118.033683,1,20.9,0,0,0,Offer A,0,0,1,1,Bank Withdrawal,1,32050,0,Q3,0,4,0,California,0,0,0,71,1493.2,0,1058.61,0.0,2551.81,0,0,90601,0
47,26,3.15,Attitude,Attitude of support person,66,Sausalito,2087,Month-to-Month,United States,3426-NIYYL,Churned,0,0,Male,1,DSL,"37.848641, -122.515692",37.848641,-122.515692,0,51.55,1,0,0,Offer D,0,0,0,0,Bank Withdrawal,1,11213,0,Q3,0,2,0,California,0,0,0,15,765.5,20,47.25,0.0,832.75,0,0,94965,1
25,0,45.42,,,38,Lynwood,4190,One Year,United States,4815-TUMEQ,Stayed,0,0,Female,0,,"33.923573, -118.200669",33.923573,-118.200669,0,19.3,0,0,0,Offer D,0,0,1,0,Credit Card,1,69850,0,Q3,0,4,0,California,0,0,0,10,185.2,0,454.2,0.0,639.4,1,0,90262,0
51,20,40.25,,,66,Glendale,5022,One Year,United States,2558-BUOZZ,Stayed,0,0,Male,1,Fiber Optic,"34.136306, -118.26036",34.136306,-118.26036,0,94.8,1,0,0,Offer B,1,1,0,0,Bank Withdrawal,1,17015,0,Q3,0,4,0,California,0,0,1,47,4535.85,0,1891.75,3.34,6424.26,0,1,91204,0
24,51,0.0,,,29,El Centro,2519,One Year,United States,5701-GUXDC,Stayed,0,1,Female,1,DSL,"32.770393, -115.60915",32.770393,-115.60915,1,35.4,0,0,4,,0,1,0,1,Credit Card,0,43712,0,Q3,1,3,0,California,0,0,0,26,978.6,0,0.0,0.0,978.6,1,1,92243,0
39,15,34.63,Dissatisfaction,Lack of self-service on Website,90,Vina,2510,Month-to-Month,United States,6906-ANDWJ,Churned,0,0,Male,1,Fiber Optic,"39.955164, -122.018567",39.955164,-122.018567,1,74.9,1,0,1,Offer D,0,0,1,1,Bank Withdrawal,1,439,0,Q3,1,2,0,California,0,0,0,15,1107.25,0,519.45,0.0,1626.7,0,1,96092,1
65,14,22.38,,,23,Carson,4180,Month-to-Month,United States,1754-GKYPY,Stayed,0,0,Male,1,Fiber Optic,"33.859171, -118.252272",33.859171,-118.252272,1,89.75,0,0,8,,0,0,1,1,Bank Withdrawal,1,25566,0,Q3,1,3,1,California,1,1,1,22,1938.9,0,492.36,0.0,2431.26,0,1,90746,0
49,29,17.27,,,56,Igo,2047,Month-to-Month,United States,7669-LCRSD,Stayed,1,0,Male,1,Cable,"40.524535, -122.647172",40.524535,-122.647172,1,56.3,0,2,5,Offer D,0,0,1,1,Mailed Check,1,911,0,Q3,1,3,0,California,0,0,1,12,628.65,0,207.24,0.0,835.89,0,1,96047,0
53,4,21.15,,,38,Lathrop,2362,Month-to-Month,United States,7126-RBHSD,Stayed,0,0,Female,1,Fiber Optic,"37.80821, -121.308401",37.80821,-121.308401,1,78.9,1,0,1,Offer D,0,1,0,1,Bank Withdrawal,1,10834,0,Q3,1,3,0,California,0,0,0,17,1348.95,0,359.55,0.0,1708.5,0,1,95330,0
56,26,3.8,,,59,San Jose,5790,Month-to-Month,United States,1047-NNCBF,Stayed,0,0,Male,1,Fiber Optic,"37.238758, -121.828375",37.238758,-121.828375,0,70.55,0,0,0,,0,0,0,0,Credit Card,1,59632,0,Q3,0,3,0,California,0,0,0,20,1493.55,0,76.0,17.6,1551.95,0,0,95123,0
44,10,46.45,Other,Don't know,92,Bella Vista,5435,Month-to-Month,United States,5380-AFSSK,Churned,0,0,Female,1,Fiber Optic,"40.722733, -122.109666",40.722733,-122.109666,0,93.9,1,0,0,,0,0,1,0,Mailed Check,1,899,0,Q3,0,1,0,California,1,1,1,5,486.85,0,232.25,0.0,719.1,0,1,96008,1
36,24,25.83,,,49,Los Angeles,5706,One Year,United States,9494-BDNNC,Stayed,0,1,Male,1,Fiber Optic,"34.046174, -118.446333",34.046174,-118.446333,1,95.3,1,0,1,,1,0,0,1,Bank Withdrawal,1,41175,0,Q3,1,4,0,California,1,1,0,66,6273.4,0,1704.78,0.0,7978.18,0,1,90025,0
48,7,12.32,,,64,Newport Coast,5239,Month-to-Month,United States,6710-HSJRD,Stayed,0,1,Male,1,Fiber Optic,"33.603282, -117.821841",33.603282,-117.821841,1,114.1,1,0,8,Offer B,1,0,1,1,Bank Withdrawal,1,5597,1,Q3,1,4,0,California,1,1,1,61,7132.15,0,751.52,0.0,7883.67,0,1,92657,0
53,0,32.75,,,38,Duncans Mills,5070,Two Year,United States,5622-UEJFI,Stayed,1,0,Female,0,,"38.445603, -123.063756",38.445603,-123.063756,1,25.4,1,1,9,,0,0,1,1,Credit Card,1,187,0,Q3,1,3,0,California,0,0,0,35,949.8,0,1146.25,0.0,2096.05,0,0,95430,0
26,0,49.9,,,75,Newark,3614,Two Year,United States,9418-RUKPH,Stayed,1,0,Female,0,,"37.504133, -122.032347",37.504133,-122.032347,1,19.95,0,3,7,Offer C,0,0,1,1,Credit Card,1,42491,0,Q3,1,4,0,California,0,0,0,38,756.4,0,1896.2,0.0,2652.6,1,0,94560,0
19,0,40.48,Price,Long distance charges,70,Santa Cruz,4285,Month-to-Month,United States,5624-BQSSA,Churned,0,0,Female,0,,"37.031404, -121.981865",37.031404,-121.981865,0,20.95,0,0,0,,0,0,0,0,Credit Card,1,8365,0,Q3,0,1,0,California,0,0,0,1,20.95,0,40.48,0.0,61.43,1,0,95065,1
63,16,0.0,,,43,El Cajon,5471,Two Year,United States,9880-TDQAC,Stayed,0,1,Female,1,DSL,"32.832706, -116.873258",32.832706,-116.873258,1,60.0,0,0,3,,1,0,1,1,Bank Withdrawal,0,61872,1,Q3,1,4,0,California,1,1,1,72,4264.0,0,0.0,25.67,4238.33,0,1,92021,0
20,0,41.94,,,25,San Fernando,4987,Month-to-Month,United States,4558-CGYCZ,Stayed,0,0,Male,0,,"34.286131, -118.435969",34.286131,-118.435969,0,19.75,0,0,0,,0,0,0,0,Credit Card,1,33389,0,Q3,0,3,0,California,0,0,0,4,78.3,0,167.76,0.0,246.06,1,0,91340,0
61,16,34.81,Competitor,Competitor made better offer,88,San Diego,3538,One Year,United States,5649-VUKMC,Churned,0,1,Female,1,Fiber Optic,"32.886925, -117.152162",32.886925,-117.152162,0,95.5,0,0,0,,0,0,0,0,Mailed Check,1,74232,0,Q3,0,2,0,California,1,1,1,12,1115.15,0,417.72,0.0,1532.87,0,1,92126,1
44,19,23.72,Dissatisfaction,Lack of self-service on Website,82,Williams,4073,Month-to-Month,United States,9728-FTTVZ,Churned,0,0,Female,1,Fiber Optic,"39.117537, -122.284654",39.117537,-122.284654,0,69.2,0,0,0,,0,0,1,0,Bank Withdrawal,1,4579,0,Q3,0,3,0,California,0,0,0,1,69.2,0,23.72,0.0,92.92,0,1,95987,1
34,19,32.04,,,60,Bakersfield,4186,Two Year,United States,1525-LNLOJ,Stayed,0,1,Male,1,DSL,"35.391733, -118.984109",35.391733,-118.984109,1,63.3,1,0,5,,0,0,1,1,Bank Withdrawal,1,35643,0,Q3,1,5,0,California,0,0,1,66,4189.7,0,2114.64,40.62,6263.72,0,1,93305,0
71,19,47.01,Dissatisfaction,Service dissatisfaction,90,Trinity Center,3369,Month-to-Month,United States,3621-CEOVK,Churned,0,0,Female,1,Fiber Optic,"41.081847, -122.700545",41.081847,-122.700545,1,100.2,1,0,1,,1,0,1,1,Bank Withdrawal,1,734,0,Q3,1,1,1,California,1,0,1,14,1369.8,0,658.14,0.0,2027.94,0,1,96091,1
62,30,37.69,,,66,Holtville,5471,Month-to-Month,United States,4993-JCRGJ,Stayed,0,1,Male,1,Fiber Optic,"32.811001, -115.152865",32.811001,-115.152865,0,84.3,1,0,0,,0,0,1,0,Credit Card,1,8062,1,Q3,0,5,0,California,0,0,0,26,2281.6,0,979.94,0.0,3261.54,0,1,92250,0
22,51,39.25,,,42,Grand Terrace,3109,Month-to-Month,United States,5118-MUEYH,Stayed,0,0,Female,1,Fiber Optic,"34.029175, -117.307211",34.029175,-117.307211,1,105.1,1,0,4,Offer B,1,0,1,1,Credit Card,1,11024,1,Q3,1,3,0,California,1,1,1,48,5083.55,0,1884.0,0.0,6967.55,1,1,92313,0
69,5,33.84,Competitor,Competitor had better devices,69,Concord,5057,Month-to-Month,United States,5539-TMZLF,Churned,0,0,Male,1,Fiber Optic,"38.013825, -122.039144",38.013825,-122.039144,0,69.75,0,0,0,,0,0,1,0,Bank Withdrawal,1,36186,0,Q3,0,1,1,California,0,0,0,1,69.75,0,33.84,0.0,103.59,0,1,94520,1
68,3,5.3,,,30,Challenge,5603,Two Year,United States,5216-WASFJ,Stayed,0,0,Female,1,Fiber Optic,"39.461768, -121.195825",39.461768,-121.195825,1,84.85,1,0,4,Offer C,0,0,1,1,Bank Withdrawal,1,262,0,Q3,1,3,1,California,1,1,0,31,2633.4,0,164.3,0.0,2797.7,0,1,95925,0
57,3,38.97,,,37,Blocksburg,3354,Month-to-Month,United States,4945-RVMTE,Stayed,0,1,Female,1,Cable,"40.309088, -123.668201",40.309088,-123.668201,0,59.55,0,0,0,,0,0,1,0,Bank Withdrawal,1,199,0,Q3,0,3,0,California,0,0,1,28,1646.45,0,1091.16,0.0,2737.61,0,1,95514,0
46,12,48.13,Attitude,Attitude of support person,91,Mission Hills,6402,Month-to-Month,United States,4143-HHPMK,Churned,0,0,Male,1,Fiber Optic,"34.266389, -118.459744",34.266389,-118.459744,0,85.35,0,0,0,,1,0,1,0,Bank Withdrawal,1,17112,0,Q3,0,3,0,California,1,1,0,52,4338.6,90,2502.76,0.0,6931.36,0,0,91345,1
32,21,38.71,,,28,Willow Creek,4924,Two Year,United States,9541-PWTWO,Stayed,0,1,Female,1,DSL,"40.949012, -123.655847",40.949012,-123.655847,0,80.95,1,0,0,Offer B,0,0,1,0,Bank Withdrawal,1,1666,1,Q3,0,5,0,California,1,1,1,52,4233.95,0,2012.92,0.0,6246.87,0,1,95573,0
26,73,28.42,,,34,Santa Ana,4094,Month-to-Month,United States,7392-YYPYJ,Stayed,0,0,Male,1,Fiber Optic,"33.765893, -117.881533",33.765893,-117.881533,0,100.65,1,0,0,Offer D,1,0,1,0,Bank Withdrawal,1,37879,0,Q3,0,5,0,California,1,1,1,22,2415.95,0,625.24,5.01,3036.18,1,1,92706,0
32,0,27.38,,,34,Willows,3455,Two Year,United States,9548-LERKT,Stayed,0,0,Male,0,,"39.493991, -122.286363",39.493991,-122.286363,1,19.75,0,0,4,,0,0,0,1,Credit Card,1,8812,0,Q3,1,3,0,California,0,0,0,24,483.15,0,657.12,16.56,1123.71,0,0,95988,0
47,13,11.86,Dissatisfaction,Service dissatisfaction,82,Buena Park,3677,Month-to-Month,United States,2947-DOMLJ,Churned,1,0,Male,1,Cable,"33.874224, -117.993368",33.874224,-117.993368,0,50.6,0,2,0,,0,1,0,0,Credit Card,1,33528,0,Q3,0,1,0,California,0,0,0,1,50.6,0,11.86,0.0,62.46,0,1,90621,1
34,3,36.49,Dissatisfaction,Product dissatisfaction,91,Tarzana,3068,Month-to-Month,United States,8784-CGILN,Churned,0,0,Female,1,Fiber Optic,"34.157137, -118.548511",34.157137,-118.548511,0,99.85,1,0,0,,0,0,1,0,Bank Withdrawal,1,27424,1,Q3,0,1,0,California,1,1,1,18,1776.95,0,656.82,0.0,2433.77,0,1,91356,1
19,48,49.87,,,54,Los Angeles,4469,Month-to-Month,United States,8404-FYDIB,Stayed,0,0,Male,1,Fiber Optic,"34.065875, -118.238728",34.065875,-118.238728,0,86.65,1,0,0,Offer C,1,1,1,0,Credit Card,1,30596,0,Q3,0,3,0,California,0,0,0,26,2208.75,0,1296.62,0.0,3505.37,1,1,90012,0
47,16,18.74,,,61,Redwood Valley,4556,Two Year,United States,7054-DMVAS,Stayed,0,0,Male,1,DSL,"39.298065, -123.25211",39.298065,-123.25211,0,65.3,0,0,0,,1,1,1,0,Bank Withdrawal,1,5995,0,Q3,0,3,0,California,0,0,1,54,3512.9,0,1011.96,0.0,4524.86,0,1,95470,0
38,28,40.15,,,37,Malibu,4005,Month-to-Month,United States,9919-YLNNG,Stayed,0,1,Female,1,Fiber Optic,"34.037037, -118.705803",34.037037,-118.705803,0,103.8,0,0,0,Offer B,1,0,1,0,Bank Withdrawal,1,11,1,Q3,0,4,0,California,1,1,1,42,4327.5,110,1686.3,0.0,6123.8,0,0,90263,0
58,0,5.71,,,40,Lomita,4393,Two Year,United States,6217-KDYWC,Stayed,0,0,Male,0,,"33.794209, -118.317354",33.794209,-118.317354,0,19.6,0,0,0,,0,0,1,0,Credit Card,1,21065,0,Q3,0,3,0,California,0,0,0,57,1170.55,0,325.47,0.0,1496.02,0,0,90717,0
21,0,47.25,,,48,Davenport,2448,Month-to-Month,United States,5868-YTYKS,Joined,1,0,Male,0,,"37.114335, -122.237162",37.114335,-122.237162,0,20.25,0,2,0,Offer E,0,0,1,0,Credit Card,1,857,0,Q3,0,3,0,California,0,0,0,1,20.25,0,47.25,0.0,67.5,1,0,95017,0
80,15,0.0,Competitor,Competitor offered higher download speeds,80,San Francisco,4011,One Year,United States,4785-QRJHC,Churned,0,1,Male,1,DSL,"37.722302, -122.491129",37.722302,-122.491129,1,59.9,0,0,1,,1,0,1,1,Bank Withdrawal,0,26297,1,Q3,1,3,1,California,1,0,1,46,2816.65,150,0.0,0.0,2966.65,0,0,94132,1
24,0,25.75,Price,Long distance charges,95,Stockton,3398,Month-to-Month,United States,0137-UDEUO,Churned,0,0,Female,0,,"37.974498, -121.319568",37.974498,-121.319568,0,19.85,0,0,0,Offer E,0,0,0,0,Credit Card,1,30476,0,Q3,0,1,0,California,0,0,0,3,63.75,0,77.25,0.0,141.0,1,0,95204,1
43,12,48.88,,,47,Pasadena,3127,One Year,United States,7673-LPRNY,Stayed,0,1,Female,1,DSL,"34.165383, -118.123752",34.165383,-118.123752,0,78.55,1,0,0,,0,1,1,0,Bank Withdrawal,1,38460,0,Q3,0,3,0,California,1,1,1,23,1843.05,0,1124.24,19.63,2947.66,0,1,91104,0
57,26,0.0,Dissatisfaction,Service dissatisfaction,95,Mather,2243,Month-to-Month,United States,1322-AGOQM,Churned,0,0,Male,1,DSL,"38.549822, -121.266725",38.549822,-121.266725,0,30.3,0,0,0,,1,0,0,0,Bank Withdrawal,0,929,0,Q3,0,2,0,California,0,0,0,46,1380.1,0,0.0,0.0,1380.1,0,1,95655,1
42,28,12.66,,,70,Compton,5653,Month-to-Month,United States,2081-VEYEH,Joined,0,1,Male,1,Fiber Optic,"33.885811, -118.206459",33.885811,-118.206459,0,107.95,0,0,0,Offer E,1,0,1,0,Bank Withdrawal,1,51387,1,Q3,0,3,0,California,1,1,1,3,318.6,0,37.98,0.0,356.58,0,1,90221,0
38,0,8.68,,,39,San Jose,2143,Month-to-Month,United States,5372-FBKBN,Stayed,1,0,Female,0,,"37.284265, -121.827673",37.284265,-121.827673,0,20.75,0,2,0,Offer D,0,0,0,0,Credit Card,1,57748,0,Q3,0,3,0,California,0,0,0,21,452.2,0,182.28,0.0,634.48,0,0,95111,0
70,27,32.31,Competitor,Competitor had better devices,87,Richmond,3019,Month-to-Month,United States,5567-WSELE,Churned,0,0,Male,1,Fiber Optic,"37.945288, -122.383941",37.945288,-122.383941,1,94.6,1,0,1,Offer E,0,0,1,1,Bank Withdrawal,1,28450,0,Q3,1,1,1,California,1,0,1,3,279.55,0,96.93,0.0,376.48,0,1,94801,1
49,19,46.17,Competitor,Competitor had better devices,82,Los Osos,4563,Month-to-Month,United States,5103-MHMHY,Churned,1,0,Female,1,Cable,"35.279984, -120.824288",35.279984,-120.824288,0,45.95,0,1,0,Offer E,0,0,0,0,Mailed Check,1,14859,0,Q3,0,1,0,California,0,0,0,1,45.95,0,46.17,0.0,92.12,0,1,93402,1
71,10,16.33,,,69,Downey,4881,Two Year,United States,1891-QRQSA,Stayed,0,1,Male,1,Fiber Optic,"33.940884, -118.128628",33.940884,-118.128628,1,111.6,1,0,9,Offer B,0,1,1,1,Bank Withdrawal,1,40152,1,Q3,1,4,1,California,1,0,1,64,7099.0,0,1045.12,0.0,8144.12,0,1,90241,0
30,42,35.24,,,60,El Cerrito,4927,Two Year,United States,5183-KLYEM,Stayed,0,1,Female,1,Fiber Optic,"37.924838, -122.289145",37.924838,-122.289145,0,112.75,1,0,0,Offer A,1,1,1,0,Credit Card,1,23141,1,Q3,0,4,0,California,1,1,1,72,8192.6,0,2537.28,0.0,10729.88,0,1,94530,0
20,47,45.66,,,66,Del Mar,5096,Two Year,United States,3569-JFODW,Stayed,1,1,Female,1,DSL,"32.948262, -117.256086",32.948262,-117.256086,1,90.95,1,1,2,,1,1,0,1,Credit Card,1,13945,1,Q3,1,3,0,California,1,1,1,72,6652.45,0,3287.52,0.0,9939.97,1,1,92014,0
60,22,0.0,,,73,Oxnard,4310,Month-to-Month,United States,7950-XWOVN,Stayed,0,1,Male,1,DSL,"34.18454, -119.224666",34.18454,-119.224666,0,34.7,0,0,0,Offer D,1,0,0,0,Credit Card,0,25322,0,Q3,0,5,0,California,0,0,0,11,383.55,150,0.0,22.53,511.02,0,0,93035,0
38,15,28.06,,,80,Raisin City,4361,Two Year,United States,3200-MNQTF,Stayed,0,1,Male,1,DSL,"36.594542, -119.905245",36.594542,-119.905245,1,70.9,1,0,8,,1,1,0,1,Credit Card,1,265,1,Q3,1,3,0,California,0,0,0,67,4677.1,0,1880.02,0.0,6557.12,0,1,93652,0
26,0,20.66,,,39,San Jose,3792,Month-to-Month,United States,0098-BOWSO,Stayed,0,0,Male,0,,"37.387027, -121.897775",37.387027,-121.897775,0,19.4,0,0,0,,0,0,1,0,Bank Withdrawal,1,26389,0,Q3,0,5,0,California,0,0,0,27,529.8,0,557.82,0.0,1087.62,1,0,95131,0
23,0,34.63,,,22,Fresno,3009,One Year,United States,0422-OHQHQ,Stayed,0,0,Female,0,,"36.78979, -119.929894",36.78979,-119.929894,1,20.55,0,0,7,,0,0,0,1,Credit Card,1,60889,0,Q3,1,5,0,California,0,0,0,15,295.95,0,519.45,0.0,815.4,1,0,93722,0
64,22,8.31,Price,Extra data charges,70,Fresno,4203,Month-to-Month,United States,4822-YCXMX,Churned,0,0,Male,1,Fiber Optic,"36.78724, -119.827813",36.78724,-119.827813,0,84.8,1,0,0,Offer C,0,0,1,0,Bank Withdrawal,1,35451,0,Q3,0,1,0,California,1,1,0,25,2043.45,0,207.75,0.0,2251.2,0,1,93705,1
76,7,17.51,Attitude,Attitude of support person,91,San Diego,5136,Month-to-Month,United States,4514-GFCFI,Churned,0,0,Female,1,Fiber Optic,"32.825086, -117.199424",32.825086,-117.199424,0,84.75,1,0,0,,0,0,1,0,Bank Withdrawal,1,51213,0,Q3,0,2,1,California,0,0,1,16,1350.15,0,280.16,0.0,1630.31,0,1,92117,1
53,23,48.21,,,68,Foresthill,5029,Month-to-Month,United States,9793-WECQC,Stayed,0,0,Male,1,Fiber Optic,"39.031876, -120.811141",39.031876,-120.811141,0,95.3,0,0,0,,1,0,0,0,Credit Card,1,5714,0,Q3,0,3,0,California,1,1,1,23,2192.9,0,1108.83,0.0,3301.73,0,1,95631,0
51,13,27.57,Competitor,Competitor made better offer,93,San Diego,3658,Month-to-Month,United States,5138-WVKYJ,Churned,0,0,Male,1,Fiber Optic,"32.961064, -117.134917",32.961064,-117.134917,0,98.55,1,0,0,Offer D,0,1,0,0,Bank Withdrawal,1,47224,0,Q3,0,1,0,California,1,1,1,10,1008.55,0,275.7,0.0,1284.25,0,1,92129,1
53,0,36.82,,,40,Hawthorne,6425,Two Year,United States,6285-FTQBF,Stayed,1,0,Male,0,,"33.914775, -118.348083",33.914775,-118.348083,1,25.55,1,3,4,Offer A,0,0,0,1,Credit Card,1,93315,0,Q3,1,4,0,California,0,0,0,72,1867.7,0,2651.04,0.0,4518.74,0,0,90250,0
45,53,37.84,,,69,Menifee,5598,Two Year,United States,2725-TTRIQ,Stayed,1,1,Female,1,Cable,"33.653338, -117.178271",33.653338,-117.178271,1,84.2,1,3,10,Offer A,0,1,1,1,Bank Withdrawal,1,14068,1,Q3,1,3,0,California,1,1,1,72,5986.55,0,2724.48,0.0,8711.03,0,1,92584,0
49,24,35.17,,,21,Brawley,2026,Month-to-Month,United States,3597-MVHJT,Stayed,0,0,Female,1,Fiber Optic,"33.03933, -115.191857",33.03933,-115.191857,0,95.6,1,0,0,,0,0,1,0,Bank Withdrawal,1,23394,0,Q3,0,4,0,California,1,1,1,27,2595.25,0,949.59,0.0,3544.84,0,1,92227,0
37,0,32.99,,,68,Ivanhoe,6161,Two Year,United States,3274-NSDWE,Stayed,0,0,Female,0,,"36.385818, -119.224243",36.385818,-119.224243,0,19.6,0,0,0,,0,0,0,0,Credit Card,1,4517,0,Q3,0,4,0,California,0,0,0,68,1441.65,0,2243.32,0.0,3684.97,0,0,93235,0
35,13,34.1,,,24,Sunnyvale,4196,One Year,United States,5285-MVEHD,Stayed,0,1,Female,1,Fiber Optic,"37.3511, -122.037311",37.3511,-122.037311,1,105.6,0,0,1,Offer B,1,1,1,1,Credit Card,1,50070,0,Q3,1,4,0,California,1,1,1,56,6068.65,0,1909.6,0.0,7978.25,0,1,94087,0
45,9,0.0,,,78,Hawaiian Gardens,4778,Month-to-Month,United States,2586-CWXVV,Stayed,0,0,Male,1,Cable,"33.830431, -118.074071",33.830431,-118.074071,1,30.4,0,0,9,Offer B,1,0,0,1,Bank Withdrawal,0,14852,0,Q3,1,4,0,California,0,0,0,54,1621.35,0,0.0,0.0,1621.35,0,1,90716,0
45,19,0.0,,,62,Forest Knolls,4960,Month-to-Month,United States,1360-RCYRT,Stayed,1,0,Male,1,DSL,"38.010092, -122.689442",38.010092,-122.689442,1,30.35,0,1,2,Offer D,0,0,1,1,Bank Withdrawal,0,1025,1,Q3,1,4,0,California,0,0,0,23,678.75,0,0.0,0.0,678.75,0,1,94933,0
54,23,14.8,,,58,Concord,2531,One Year,United States,5269-NRGDP,Stayed,1,1,Male,1,DSL,"37.971421, -121.971504",37.971421,-121.971504,1,73.15,0,2,1,,0,0,0,1,Bank Withdrawal,1,39888,1,Q3,1,3,0,California,1,1,1,42,3088.25,0,621.6,0.0,3709.85,0,1,94521,0
34,22,28.04,Price,Lack of affordable download/upload speed,67,San Jose,2349,Month-to-Month,United States,5449-FIBXJ,Churned,0,1,Male,1,Fiber Optic,"37.375156, -121.795867",37.375156,-121.795867,1,103.3,1,0,1,Offer D,0,0,0,1,Bank Withdrawal,1,60620,1,Q3,1,3,0,California,1,1,1,19,2012.7,0,532.76,0.0,2545.46,0,1,95127,1
63,0,33.71,,,30,San Diego,3086,One Year,United States,7328-OWMOM,Stayed,0,0,Female,0,,"32.805518, -117.169052",32.805518,-117.169052,0,20.1,0,0,0,Offer C,0,0,0,0,Credit Card,1,46828,0,Q3,0,3,0,California,0,0,0,31,589.25,0,1045.01,0.0,1634.26,0,0,92111,0
21,0,49.6,,,54,Klamath,3831,Month-to-Month,United States,0114-RSRRW,Stayed,0,0,Female,0,,"41.572813, -124.035011",41.572813,-124.035011,1,19.95,0,0,9,Offer D,0,0,1,1,Bank Withdrawal,1,1215,0,Q3,1,4,0,California,0,0,0,10,187.75,0,496.0,0.0,683.75,1,0,95548,0
56,18,13.41,,,24,Taylorsville,4264,Two Year,United States,5197-LQXXH,Stayed,0,1,Female,1,DSL,"40.053684, -120.743116",40.053684,-120.743116,1,83.3,1,0,9,,1,0,1,1,Credit Card,1,513,1,Q3,1,4,0,California,1,1,1,71,5894.5,0,952.11,37.44,6809.17,0,1,95983,0
70,16,9.5,Competitor,Competitor made better offer,79,Quincy,3443,Month-to-Month,United States,7395-IGJOS,Churned,0,0,Male,1,Fiber Optic,"39.971228, -121.041166",39.971228,-121.041166,1,81.5,0,0,1,,0,0,0,1,Bank Withdrawal,1,6189,0,Q3,1,2,1,California,1,0,0,17,1329.2,0,161.5,0.0,1490.7,0,1,95971,1
22,27,40.43,Competitor,Competitor made better offer,73,San Diego,3878,Month-to-Month,United States,0259-GBZSH,Churned,0,0,Male,1,Cable,"32.85723, -117.209774",32.85723,-117.209774,0,85.65,1,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,34902,0,Q3,0,1,0,California,0,1,1,2,181.5,0,80.86,0.0,262.36,1,1,92122,1
33,16,1.08,,,31,Traver,3746,Month-to-Month,United States,2672-TGEFF,Stayed,1,0,Female,1,Fiber Optic,"36.456091, -119.486225",36.456091,-119.486225,1,88.8,1,2,3,Offer C,1,0,1,1,Bank Withdrawal,1,646,0,Q3,1,4,0,California,0,0,1,37,3340.55,0,39.96,0.0,3380.51,0,1,93673,0
79,4,37.12,Competitor,Competitor made better offer,87,Indian Wells,5813,Month-to-Month,United States,6583-QGCSI,Churned,0,0,Female,1,Fiber Optic,"33.537646, -116.291089",33.537646,-116.291089,1,88.05,1,0,1,Offer B,1,0,1,1,Bank Withdrawal,1,3873,0,Q3,1,3,1,California,0,0,1,50,4367.35,100,1856.0,0.0,6323.35,0,0,92210,1
34,28,0.0,,,79,Los Angeles,4362,One Year,United States,9139-TWBAS,Stayed,0,1,Female,1,Cable,"34.043144, -118.251977",34.043144,-118.251977,1,47.85,0,0,10,,1,1,0,1,Bank Withdrawal,0,3524,0,Q3,1,4,0,California,0,0,1,26,1190.5,80,0.0,0.0,1270.5,0,0,90014,0
61,27,25.57,,,78,Compton,4984,Two Year,United States,3410-YOQBQ,Stayed,0,1,Female,1,DSL,"33.885811, -118.206459",33.885811,-118.206459,0,79.2,0,0,0,,1,0,0,0,Credit Card,1,51387,1,Q3,0,5,0,California,1,1,1,31,2497.2,70,792.67,0.0,3359.87,0,0,90221,0
59,30,37.86,,,69,Loyalton,4021,One Year,United States,6064-PUPMC,Stayed,1,0,Male,1,DSL,"39.637471, -120.226338",39.637471,-120.226338,1,57.2,0,2,4,,0,1,0,1,Credit Card,1,1822,1,Q3,1,3,0,California,0,0,0,23,1423.35,0,870.78,0.0,2294.13,0,1,96118,0
56,0,19.03,,,47,Pioneer,5620,One Year,United States,3131-NWVFJ,Stayed,0,0,Female,0,,"38.546999, -120.271114",38.546999,-120.271114,1,19.55,0,0,9,,0,0,0,1,Mailed Check,1,5501,0,Q3,1,3,0,California,0,0,0,14,294.5,0,266.42,0.0,560.92,0,0,95666,0
46,25,31.75,Competitor,Competitor made better offer,92,San Diego,5105,Month-to-Month,United States,1262-OPMFY,Churned,0,1,Female,1,Fiber Optic,"32.957195, -117.202542",32.957195,-117.202542,1,75.75,0,0,1,Offer E,0,0,1,1,Bank Withdrawal,1,28201,0,Q3,1,3,0,California,0,0,0,9,655.9,0,285.75,0.0,941.65,0,1,92130,1
69,0,15.27,,,75,Los Angeles,2628,One Year,United States,8595-SIZNC,Stayed,0,0,Female,0,,"34.078991, -118.263804",34.078991,-118.263804,1,25.6,1,0,5,Offer D,0,0,0,1,Bank Withdrawal,1,73686,0,Q3,1,4,1,California,0,0,0,22,548.8,0,335.94,0.0,884.74,0,0,90026,0
57,0,25.69,,,43,Burnt Ranch,5854,One Year,United States,4707-YNOQA,Stayed,1,0,Female,0,,"40.854512, -123.450097",40.854512,-123.450097,1,25.6,1,1,6,,0,0,1,1,Credit Card,1,485,0,Q3,1,4,0,California,0,0,0,34,917.15,0,873.46,0.0,1790.61,0,0,95527,0
37,26,26.41,Competitor,Competitor had better devices,86,Challenge,2293,Month-to-Month,United States,5077-DXTCG,Churned,0,0,Female,1,Cable,"39.461768, -121.195825",39.461768,-121.195825,0,45.3,0,0,0,,0,0,1,0,Bank Withdrawal,1,262,0,Q3,0,1,0,California,0,0,0,1,45.3,0,26.41,0.0,71.71,0,1,95925,1
46,21,23.14,,,77,Tupman,5782,Two Year,United States,4304-TSPVK,Stayed,0,1,Female,1,Fiber Optic,"35.316263, -119.402559",35.316263,-119.402559,1,114.9,1,0,8,Offer A,1,1,0,1,Bank Withdrawal,1,236,1,Q3,1,3,0,California,1,1,1,68,7843.55,0,1573.52,0.0,9417.07,0,1,93276,0
60,0,9.8,,,24,Mount Hermon,5225,Two Year,United States,5480-XTFFL,Stayed,1,0,Female,0,,"37.051166, -122.056194",37.051166,-122.056194,1,21.0,0,3,3,Offer C,0,0,0,1,Credit Card,1,77,0,Q3,1,3,0,California,0,0,0,31,697.7,0,303.8,0.0,1001.5,0,0,95041,0
35,9,25.21,,,79,Caliente,4472,Month-to-Month,United States,8224-IVVPA,Stayed,0,0,Female,1,DSL,"35.358953, -118.527064",35.358953,-118.527064,0,56.7,0,0,0,,1,1,1,0,Credit Card,1,1022,0,Q3,0,3,0,California,0,0,0,27,1652.95,0,680.67,0.0,2333.62,0,1,93518,0
38,0,6.52,,,78,Rescue,2416,Two Year,United States,1970-KKFWL,Stayed,0,0,Female,0,,"38.724322, -120.991237",38.724322,-120.991237,0,23.3,1,0,0,,0,0,0,0,Bank Withdrawal,1,3815,0,Q3,0,3,0,California,0,0,0,35,797.1,0,228.2,0.0,1025.3,0,0,95672,0
49,22,19.18,,,76,Los Angeles,4264,Month-to-Month,United States,9643-AVVWI,Joined,1,0,Female,1,Fiber Optic,"33.964131, -118.272783",33.964131,-118.272783,1,80.0,0,3,2,,1,0,1,1,Bank Withdrawal,1,58198,1,Q3,1,3,0,California,0,0,0,3,241.3,0,57.54,0.0,298.84,0,1,90003,0
24,0,21.72,,,29,Hemet,5249,One Year,United States,9602-WCXPI,Stayed,0,0,Male,0,,"33.644585, -116.871544",33.644585,-116.871544,0,20.15,0,0,0,,0,0,0,0,Credit Card,1,39264,0,Q3,0,5,0,California,0,0,0,50,989.05,0,1086.0,0.0,2075.05,1,0,92544,0
46,12,0.0,,,70,Pixley,2730,Month-to-Month,United States,6542-LWGXJ,Joined,0,0,Male,1,DSL,"35.957019, -119.330928",35.957019,-119.330928,1,25.0,0,0,1,Offer E,0,0,0,1,Credit Card,0,4198,0,Q3,1,4,0,California,0,0,0,3,78.25,0,0.0,0.0,78.25,0,1,93256,0
54,0,38.84,,,29,Bakersfield,5027,Two Year,United States,2607-DHDAK,Stayed,1,0,Male,0,,"35.280113, -118.962329",35.280113,-118.962329,1,19.8,0,2,10,,0,0,1,1,Credit Card,1,59195,0,Q3,1,4,0,California,0,0,0,72,1414.65,0,2796.48,0.0,4211.13,0,0,93307,0
54,21,2.41,Other,Don't know,93,South Pasadena,2265,Month-to-Month,United States,7599-FKVXZ,Churned,0,1,Male,1,Fiber Optic,"34.110444, -118.156957",34.110444,-118.156957,1,106.15,1,0,1,,0,0,1,1,Bank Withdrawal,1,23984,1,Q3,1,1,0,California,1,1,1,42,4512.7,0,101.22,0.0,4613.92,0,1,91030,1
41,10,46.09,Competitor,Competitor had better devices,81,Santa Barbara,2728,Month-to-Month,United States,8945-GRKHX,Churned,0,0,Female,1,Fiber Optic,"34.437945, -119.77191",34.437945,-119.77191,0,78.65,0,0,0,Offer E,0,0,0,0,Bank Withdrawal,1,15757,0,Q3,0,1,0,California,1,1,0,1,78.65,0,46.09,0.0,124.74,0,1,93110,1
50,26,8.93,,,46,El Dorado Hills,5832,Month-to-Month,United States,2101-RANCD,Stayed,0,0,Female,1,Fiber Optic,"38.684437, -121.055634",38.684437,-121.055634,0,73.1,1,0,0,,0,0,1,0,Bank Withdrawal,1,22028,0,Q3,0,4,0,California,0,0,0,55,4144.9,0,491.15,0.0,4636.05,0,1,95762,0
43,22,2.6,Other,Don't know,91,San Diego,5800,Month-to-Month,United States,0345-HKJVM,Churned,0,0,Female,1,Fiber Optic,"32.787836, -117.232365",32.787836,-117.232376,0,89.3,0,0,0,,0,0,0,0,Bank Withdrawal,1,46086,0,Q3,0,1,0,California,1,1,1,6,577.6,0,15.6,0.0,593.2,0,1,92109,1
34,25,35.8,Competitor,Competitor offered higher download speeds,91,Hughson,3545,Month-to-Month,United States,6178-KFNHS,Churned,0,0,Female,1,Fiber Optic,"37.5923, -120.853288",37.5923,-120.853288,0,78.3,1,0,0,Offer D,0,1,1,0,Bank Withdrawal,1,6822,0,Q3,0,1,0,California,0,0,0,12,909.25,0,429.6,0.0,1338.85,0,1,95326,1
40,0,15.37,,,21,Brea,5575,Month-to-Month,United States,2393-DIVAI,Joined,0,0,Female,0,,"33.930199, -117.862898",33.930199,-117.862898,0,20.0,0,0,0,Offer E,0,0,1,0,Credit Card,1,34055,0,Q3,0,3,0,California,0,0,0,3,61.7,0,46.11,0.0,107.81,0,0,92821,0
62,57,0.0,,,30,Little River,4288,One Year,United States,2606-PKWJB,Stayed,1,0,Male,1,Cable,"39.245911, -123.77214",39.245911,-123.77214,0,40.25,0,3,0,,1,1,0,0,Credit Card,0,882,1,Q3,0,4,0,California,0,0,0,40,1564.05,0,0.0,0.0,1564.05,0,1,95456,0
72,18,46.82,,,53,Anaheim,4438,Two Year,United States,8029-XYPWT,Stayed,0,1,Male,1,Fiber Optic,"33.83796, -117.870494",33.83796,-117.870494,1,115.05,1,0,1,Offer A,1,1,1,1,Bank Withdrawal,1,34398,1,Q3,1,4,1,California,1,0,1,71,8016.6,0,3324.22,0.0,11340.82,0,1,92806,0
25,0,14.78,,,78,Ripon,5113,Two Year,United States,8347-GDTMP,Stayed,0,0,Female,0,,"37.750778, -121.13238",37.750778,-121.13238,1,19.45,0,0,4,,0,0,0,1,Credit Card,1,12646,0,Q3,1,3,0,California,0,0,0,64,1225.65,0,945.92,0.0,2171.57,1,0,95366,0
49,19,5.93,,,21,Paicines,3154,Month-to-Month,United States,7439-DKZTW,Joined,0,0,Male,1,Fiber Optic,"36.525703, -120.952122",36.525703,-120.952122,0,80.55,0,0,0,,0,0,1,0,Bank Withdrawal,1,813,0,Q3,0,4,0,California,0,0,1,1,80.55,60,5.93,0.0,146.48,0,0,95043,0
68,27,42.9,,,54,Fallbrook,4958,Two Year,United States,0531-ZZJWQ,Stayed,0,0,Male,1,Fiber Optic,"33.362575, -117.299644",33.362575,-117.299644,1,74.0,1,0,6,,0,0,1,1,Bank Withdrawal,1,42239,0,Q3,1,5,1,California,0,0,0,55,4052.4,0,2359.5,0.0,6411.9,0,1,92028,0
46,0,17.03,,,77,Claremont,3922,Month-to-Month,United States,9700-ZCLOT,Joined,0,0,Male,0,,"34.127621, -117.717863",34.127621,-117.717863,0,20.0,0,0,0,Offer E,0,0,0,0,Credit Card,1,34716,0,Q3,0,5,0,California,0,0,0,2,32.7,0,34.06,0.0,66.76,0,0,91711,0
21,0,19.15,,,71,Sutter Creek,3585,One Year,United States,3556-BVQGL,Stayed,0,0,Female,0,,"38.432145, -120.77069",38.432145,-120.77069,1,20.0,0,0,2,Offer D,0,0,1,1,Credit Card,1,4610,0,Q3,1,5,0,California,0,0,0,20,416.45,0,383.0,0.0,799.45,1,0,95685,0
44,25,22.65,,,44,Palos Verdes Peninsula,5040,One Year,United States,7636-PEPNS,Stayed,1,0,Female,1,Cable,"33.788208, -118.404955",33.788208,-118.404955,1,44.1,0,3,7,,0,0,1,1,Credit Card,1,24979,0,Q3,1,4,0,California,0,0,0,58,2413.05,150,1313.7,0.0,3876.75,0,0,90274,0
46,7,13.91,,,68,Hickman,5059,Two Year,United States,8990-YOZLV,Stayed,0,0,Female,1,Cable,"37.605926, -120.69955",37.605926,-120.69955,0,66.9,1,0,0,Offer A,1,1,1,0,Credit Card,1,1055,1,Q3,0,3,0,California,0,0,0,69,4577.9,0,959.79,0.0,5537.69,0,1,95323,0
27,59,36.49,,,80,Tustin,4524,One Year,United States,5150-LJNSR,Stayed,1,1,Male,1,Fiber Optic,"33.738543, -117.785046",33.738543,-117.785046,1,98.05,1,3,3,Offer C,0,1,0,1,Bank Withdrawal,1,17494,0,Q3,1,4,0,California,0,0,1,31,3082.1,0,1131.19,0.0,4213.29,1,1,92782,0
31,3,36.36,,,20,Mission Viejo,4082,Two Year,United States,0839-JTCUD,Stayed,0,1,Female,1,Cable,"33.611945, -117.665867",33.611945,-117.665867,1,89.9,1,0,9,,1,1,0,1,Credit Card,1,46371,1,Q3,1,3,0,California,1,1,1,66,5958.85,0,2399.76,0.0,8358.61,0,1,92691,0
31,26,13.84,Dissatisfaction,Network reliability,73,Waterford,2644,Month-to-Month,United States,5696-QURRL,Churned,0,0,Male,1,DSL,"37.669516, -120.626964",37.669516,-120.626964,0,45.05,0,0,0,,0,0,1,0,Credit Card,1,8308,0,Q3,0,3,0,California,0,0,0,1,45.05,70,13.84,0.0,128.89,0,0,95386,1
39,24,6.4,,,37,Gardena,4443,Month-to-Month,United States,5136-RGMZO,Stayed,0,0,Male,1,Cable,"33.890853, -118.297967",33.890853,-118.297967,0,71.05,1,0,0,,1,0,1,0,Bank Withdrawal,1,47758,1,Q3,0,4,0,California,0,0,1,31,2168.15,0,198.4,0.0,2366.55,0,1,90247,0
64,21,2.95,,,60,Pasadena,4467,Month-to-Month,United States,1596-OQSPS,Stayed,0,0,Female,1,DSL,"34.165383, -118.123752",34.165383,-118.123752,0,51.1,0,0,0,,1,0,0,0,Bank Withdrawal,1,38460,0,Q3,0,4,0,California,0,0,0,11,531.15,0,32.45,0.0,563.6,0,1,91104,0
77,27,6.01,Attitude,Attitude of support person,81,Downey,3336,Month-to-Month,United States,3247-ZVOUO,Churned,0,0,Male,1,Fiber Optic,"33.956228, -118.120993",33.956228,-118.120993,1,85.55,1,0,0,Offer D,0,0,0,1,Bank Withdrawal,1,24908,0,Q3,0,1,1,California,1,0,0,10,851.75,0,60.1,0.0,911.85,0,1,90240,1
77,22,9.39,,,52,Mi Wuk Village,5837,Two Year,United States,7779-ORAEL,Stayed,0,1,Male,1,DSL,"38.121601, -120.133915",38.121601,-120.133915,1,75.15,1,0,4,,0,1,0,1,Credit Card,1,1278,1,Q3,1,3,1,California,1,0,0,45,3480.35,0,422.55,0.0,3902.9,0,1,95346,0
58,2,8.97,,,46,Lewiston,4653,Month-to-Month,United States,9938-EKRGF,Stayed,0,1,Female,1,Cable,"40.704293, -122.803899",40.704293,-122.803899,0,84.45,0,0,0,Offer D,1,1,0,0,Mailed Check,1,1845,1,Q3,0,3,0,California,1,1,1,15,1287.85,0,134.55,0.0,1422.4,0,1,96052,0
23,48,30.17,,,80,Fall River Mills,5729,Month-to-Month,United States,9332-GYWLO,Stayed,1,0,Female,1,DSL,"41.017282, -121.468945",41.017282,-121.468945,1,54.85,0,2,3,,0,0,0,1,Bank Withdrawal,1,1902,0,Q3,1,3,0,California,0,0,1,6,355.1,0,181.02,39.15,496.97,1,1,96028,0
65,26,19.58,,,32,Monterey Park,6211,One Year,United States,5336-UFNZP,Stayed,1,1,Female,1,Fiber Optic,"34.049172, -118.115022",34.049172,-118.115022,1,107.45,1,3,7,Offer B,1,0,1,1,Bank Withdrawal,1,26933,0,Q3,1,4,1,California,1,1,1,65,7047.5,0,1272.7,0.0,8320.2,0,1,91755,0
62,6,29.75,,,40,Arcadia,2296,Month-to-Month,United States,6034-YMTOB,Stayed,0,0,Female,1,Fiber Optic,"34.128284, -118.047732",34.128284,-118.047732,0,75.65,0,0,0,,0,0,1,0,Credit Card,1,30933,1,Q3,0,5,0,California,0,0,0,5,399.45,0,148.75,0.0,548.2,0,1,91007,0
62,0,3.18,,,36,Los Angeles,5153,Two Year,United States,8380-MQINP,Stayed,1,0,Female,0,,"34.051809, -118.383843",34.051809,-118.383843,1,20.3,0,1,3,,0,0,0,1,Credit Card,1,27799,0,Q3,1,5,0,California,0,0,0,55,1079.05,0,174.9,0.0,1253.95,0,0,90035,0
69,16,5.54,Competitor,Competitor made better offer,91,San Diego,5165,Month-to-Month,United States,6168-WFVVF,Churned,0,0,Female,1,Fiber Optic,"32.886925, -117.152162",32.886925,-117.152162,0,70.3,0,0,0,,0,0,1,0,Bank Withdrawal,1,74232,0,Q3,0,3,1,California,0,0,0,3,235.5,0,16.62,0.0,252.12,0,1,92126,1
54,3,17.07,Competitor,Competitor offered more data,77,Winters,3492,Month-to-Month,United States,0940-OUQEC,Churned,0,0,Male,1,Fiber Optic,"38.578604, -122.024579",38.578604,-122.024579,0,80.7,1,0,0,Offer D,1,0,1,0,Bank Withdrawal,1,8406,0,Q3,0,1,0,California,0,0,0,10,788.8,50,170.7,38.42,971.08,0,0,95694,1
41,6,5.11,Competitor,Competitor made better offer,87,San Diego,2176,Month-to-Month,United States,8183-ONMXC,Churned,0,0,Female,1,Fiber Optic,"32.825086, -117.199424",32.825086,-117.199424,0,80.75,0,0,0,,0,0,0,0,Bank Withdrawal,1,51213,0,Q3,0,3,0,California,1,1,0,2,159.45,0,10.22,0.0,169.67,0,1,92117,1
31,52,0.0,,,26,Markleeville,2421,Month-to-Month,United States,9842-EFSYY,Stayed,1,1,Female,1,Cable,"38.735789, -119.85798",38.735789,-119.85798,0,57.2,0,3,0,Offer E,1,1,1,0,Credit Card,0,957,0,Q3,0,3,0,California,1,1,1,4,223.75,0,0.0,0.0,223.75,0,1,96120,0
49,11,31.16,Price,Extra data charges,90,Oroville,2771,Month-to-Month,United States,9732-KPKBW,Churned,0,0,Male,1,DSL,"39.473896, -121.415927",39.473896,-121.415927,0,53.95,0,0,0,,0,1,1,0,Bank Withdrawal,1,28382,1,Q3,0,1,0,California,0,0,0,1,53.95,0,31.16,0.0,85.11,0,1,95966,1
53,23,0.0,,,55,Princeton,5006,One Year,United States,6968-MHOMU,Stayed,0,0,Male,1,Cable,"39.424957, -122.039307",39.424957,-122.039307,1,45.0,0,0,0,,0,0,1,1,Credit Card,0,495,0,Q3,0,3,0,California,1,1,1,58,2689.35,0,0.0,0.0,2689.35,0,1,95970,0
21,52,29.29,Competitor,Competitor had better devices,83,Santa Cruz,2539,Month-to-Month,United States,8824-RWFXJ,Churned,0,1,Male,1,Cable,"36.974575, -121.991149",36.974575,-121.991149,1,56.15,0,0,1,Offer E,1,0,1,1,Mailed Check,1,36631,0,Q3,1,1,0,California,0,1,0,3,168.15,0,87.87,0.0,256.02,1,1,95062,1
41,0,39.04,,,63,Oak Run,5279,Month-to-Month,United States,0620-XEFWH,Stayed,1,0,Male,0,,"40.689243, -122.037023",40.689243,-122.037023,1,18.85,0,1,1,Offer E,0,0,0,1,Credit Card,1,829,0,Q3,1,4,0,California,0,0,0,4,84.2,0,156.16,0.0,240.36,0,0,96069,0
76,27,1.58,,,75,French Camp,5669,One Year,United States,8433-WPJTV,Stayed,1,1,Female,1,Fiber Optic,"37.873283, -121.292034",37.873283,-121.292034,1,103.9,1,3,8,Offer B,0,0,1,1,Bank Withdrawal,1,5094,1,Q3,1,3,1,California,1,0,1,65,6767.1,0,102.7,0.0,6869.8,0,1,95231,0
46,22,24.66,Attitude,Attitude of service provider,69,Thornton,2455,Month-to-Month,United States,0362-ZBZWJ,Churned,0,0,Male,1,Fiber Optic,"38.157794, -121.520223",38.157794,-121.520223,0,84.9,1,0,0,,0,0,1,0,Bank Withdrawal,1,1472,0,Q3,0,1,0,California,1,1,0,36,3067.2,0,887.76,0.0,3954.96,0,1,95686,1
77,19,37.86,Other,Poor expertise of online support,85,Dinuba,5101,Month-to-Month,United States,2398-YPMUR,Churned,0,0,Female,1,Fiber Optic,"36.523619, -119.386868",36.523619,-119.386868,1,70.15,0,0,2,,0,0,1,1,Bank Withdrawal,1,24206,0,Q3,1,2,1,California,0,0,0,13,916.75,90,492.18,0.0,1498.93,0,0,93618,1
37,13,23.01,,,34,San Jose,3929,Month-to-Month,United States,9375-MHRRS,Stayed,0,0,Male,1,DSL,"37.294926, -121.894763",37.294926,-121.894763,0,50.05,0,0,0,Offer E,0,0,0,0,Credit Card,1,46185,1,Q3,0,5,0,California,0,0,0,6,288.35,40,138.06,0.0,466.41,0,0,95125,0
21,0,42.42,,,42,Mountain Ranch,4947,One Year,United States,7609-NRNCA,Stayed,0,0,Female,0,,"38.264262, -120.515133",38.264262,-120.515133,0,19.55,0,0,0,,0,0,0,0,Credit Card,1,1692,0,Q3,0,3,0,California,0,0,0,17,280.85,0,721.14,0.0,1001.99,1,0,95246,0
72,8,27.78,Other,Poor expertise of online support,91,San Diego,4333,Month-to-Month,United States,5244-IRFIH,Churned,0,0,Male,1,Fiber Optic,"32.961064, -117.134917",32.961064,-117.134917,1,94.5,1,0,1,,0,0,1,1,Bank Withdrawal,1,47224,0,Q3,1,3,1,California,1,0,1,33,3105.55,0,916.74,0.0,4022.29,0,1,92129,1
19,52,32.36,,,76,Visalia,6322,Two Year,United States,0078-XZMHT,Stayed,0,1,Male,1,DSL,"36.391777, -119.372842",36.391777,-119.372842,1,85.15,1,0,5,,1,0,1,1,Bank Withdrawal,1,36718,1,Q3,1,3,0,California,1,1,1,72,6316.2,0,2329.92,0.0,8646.12,1,1,93291,0
51,7,46.92,Competitor,Competitor made better offer,91,Strawberry Valley,3902,Month-to-Month,United States,3703-VAVCL,Churned,0,1,Male,1,Fiber Optic,"39.58458, -121.093256",39.58458,-121.093256,1,90.0,0,0,1,,0,0,0,1,Credit Card,1,101,1,Q3,1,2,0,California,1,1,0,2,190.05,0,93.84,0.0,283.89,0,1,95981,1
61,0,25.57,,,71,Van Nuys,4443,One Year,United States,3823-KYNQY,Stayed,0,0,Male,0,,"34.195685, -118.490752",34.195685,-118.490752,0,24.95,1,0,0,Offer D,0,0,0,0,Credit Card,1,50047,0,Q3,0,5,0,California,0,0,0,12,280.4,0,306.84,0.0,587.24,0,0,91406,0
38,2,22.14,,,33,Campo Seco,5666,Two Year,United States,3259-QMXUN,Stayed,0,1,Male,1,DSL,"38.233879, -120.861666",38.233879,-120.861666,1,86.1,1,0,3,Offer B,1,1,1,1,Bank Withdrawal,1,75,0,Q3,1,3,0,California,1,1,1,58,4890.5,110,1284.12,0.0,6284.62,0,0,95226,0
61,27,27.57,Dissatisfaction,Limited range of services,69,Elmira,2085,Month-to-Month,United States,8752-STIVR,Churned,0,0,Female,1,Fiber Optic,"38.349195, -121.902943",38.349195,-121.902943,0,79.0,0,0,0,,0,0,1,0,Bank Withdrawal,1,171,0,Q3,0,3,0,California,0,0,1,4,303.15,0,110.28,0.0,413.43,0,1,95625,1
69,24,20.06,Competitor,Competitor made better offer,76,Folsom,4363,Month-to-Month,United States,6567-HOOPW,Churned,0,0,Female,1,Fiber Optic,"38.672638, -121.147403",38.672638,-121.147403,0,79.2,0,0,0,,0,0,1,0,Bank Withdrawal,1,51855,0,Q3,0,3,1,California,0,0,1,1,79.2,0,20.06,0.0,99.26,0,1,95630,1
43,0,23.97,,,25,Gardena,2742,Month-to-Month,United States,7298-IZWLY,Joined,0,0,Female,0,,"33.90139, -118.315697",33.90139,-118.315697,0,19.4,0,0,0,,0,0,1,0,Credit Card,1,26442,0,Q3,0,4,0,California,0,0,0,1,19.4,0,23.97,0.0,43.37,0,0,90249,0
36,24,23.13,,,26,San Diego,5416,One Year,United States,0795-GMVQO,Stayed,0,1,Male,1,Fiber Optic,"32.741859, -117.090353",32.741859,-117.090353,1,109.9,1,0,1,,1,1,0,1,Credit Card,1,73006,0,Q3,1,4,0,California,1,1,1,67,7332.4,0,1549.71,0.0,8882.11,0,1,92105,0
26,48,39.84,Price,Price too high,80,Lewiston,2473,One Year,United States,0520-FDVVT,Churned,0,1,Male,1,Fiber Optic,"40.704293, -122.803899",40.704293,-122.803899,0,102.35,0,0,0,,1,0,1,0,Bank Withdrawal,1,1845,0,Q3,0,3,0,California,1,1,1,35,3626.1,0,1394.4,0.0,5020.5,1,1,96052,1
23,76,39.32,,,35,Weed,4053,One Year,United States,3584-WKTTW,Stayed,0,1,Male,1,Fiber Optic,"41.465121, -122.380947",41.465121,-122.380947,1,111.55,1,0,2,Offer B,0,1,1,1,Bank Withdrawal,1,5896,1,Q3,1,4,0,California,1,1,1,51,5720.35,0,2005.32,0.0,7725.67,1,1,96094,0
79,0,29.54,Competitor,Competitor made better offer,80,San Diego,5888,Month-to-Month,United States,4895-TMWIR,Churned,0,0,Male,0,,"32.85723, -117.209778",32.85723,-117.209774,1,19.95,0,0,1,,0,0,0,1,Mailed Check,1,34902,0,Q3,1,1,1,California,0,0,0,11,214.75,0,324.94,0.0,539.69,0,0,92122,1
47,20,3.08,,,56,El Segundo,4452,Two Year,United States,9589-ABEPT,Stayed,0,0,Male,1,Fiber Optic,"33.917145, -118.401554",33.917145,-118.401554,1,92.45,1,0,9,,1,0,1,1,Credit Card,1,16041,1,Q3,1,3,0,California,0,0,1,69,6460.55,0,212.52,0.0,6673.07,0,1,90245,0
56,0,44.35,,,77,Fontana,5458,Two Year,United States,6407-GSJNL,Stayed,0,0,Female,0,,"34.049671, -117.468896",34.049671,-117.468896,0,24.95,1,0,0,Offer B,0,0,0,0,Bank Withdrawal,1,29847,0,Q3,0,5,0,California,0,0,0,51,1288.0,0,2261.85,0.0,3549.85,0,0,92337,0
76,2,48.01,,,44,Fullerton,5327,Month-to-Month,United States,6646-JPPHA,Stayed,0,0,Female,1,Fiber Optic,"33.868316, -117.929029",33.868316,-117.929029,0,78.85,0,0,0,,1,1,0,0,Bank Withdrawal,1,24502,0,Q3,0,3,1,California,0,0,0,14,1043.8,50,672.14,0.0,1765.94,0,0,92832,0
79,17,4.77,Competitor,Competitor had better devices,87,Johannesburg,2312,Month-to-Month,United States,1891-UAWWU,Churned,0,1,Female,1,Fiber Optic,"35.363339, -117.637641",35.363339,-117.637641,1,90.8,1,0,1,,0,0,0,1,Bank Withdrawal,1,207,0,Q3,1,1,1,California,0,0,1,20,1951.0,0,95.4,0.0,2046.4,0,1,93528,1
34,0,10.41,,,58,Amador City,5916,One Year,United States,3178-CIFOT,Stayed,0,0,Female,0,,"38.431407, -120.8421",38.431407,-120.8421,0,19.65,0,0,0,Offer D,0,0,1,0,Credit Card,1,222,0,Q3,0,3,0,California,0,0,0,23,478.1,0,239.43,0.0,717.53,0,0,95601,0
64,21,40.83,,,70,Burbank,6367,Month-to-Month,United States,3316-UWXUY,Stayed,0,0,Male,1,Fiber Optic,"34.177267, -118.31003",34.177267,-118.31003,0,93.5,0,0,0,Offer B,1,1,1,0,Credit Card,1,11517,1,Q3,0,4,0,California,1,1,0,50,4747.5,0,2041.5,0.0,6789.0,0,1,91502,0
39,17,11.41,,,67,Mecca,4621,Two Year,United States,0744-BIKKF,Stayed,0,1,Male,1,DSL,"33.543835, -115.993906",33.543835,-115.993906,0,86.65,1,0,0,Offer A,1,1,0,0,Bank Withdrawal,1,8768,1,Q3,0,3,0,California,1,1,1,72,6224.8,0,821.52,0.0,7046.32,0,1,92254,0
42,26,2.98,,,51,Corona,3699,Month-to-Month,United States,9537-VHDTA,Joined,1,0,Female,1,Cable,"33.893823, -117.531446",33.893823,-117.531446,0,51.2,0,3,0,,0,1,0,0,Credit Card,1,44875,0,Q3,0,3,0,California,0,0,0,1,51.2,0,2.98,0.0,54.18,0,1,92879,0
43,15,40.49,Other,Don't know,70,Mountain Ranch,5150,Month-to-Month,United States,4831-EOBFE,Churned,0,0,Male,1,Fiber Optic,"38.264262, -120.515133",38.264262,-120.515133,1,94.65,0,0,1,,0,1,0,1,Credit Card,1,1692,0,Q3,1,1,0,California,1,1,1,29,2649.15,0,1174.21,0.0,3823.36,0,1,95246,1
37,28,8.73,,,38,Mt Baldy,3033,Month-to-Month,United States,6854-EXGSF,Stayed,0,1,Female,1,DSL,"34.231318, -117.662032",34.231318,-117.662032,0,65.5,1,0,0,Offer E,1,1,1,0,Bank Withdrawal,1,47,0,Q3,0,3,0,California,0,0,0,8,573.15,0,69.84,0.0,642.99,0,1,91759,0
54,21,19.11,,,75,Bakersfield,4959,Month-to-Month,United States,2616-UUTFK,Stayed,0,1,Male,1,DSL,"35.140938, -119.051348",35.140938,-119.051348,1,72.75,1,0,1,,1,1,1,1,Bank Withdrawal,1,25126,0,Q3,1,3,0,California,0,0,1,33,2447.45,0,630.63,0.0,3078.08,0,1,93313,0
57,0,34.24,,,43,Aguanga,2639,Two Year,United States,4335-UPJSI,Stayed,1,0,Female,0,,"33.482243, -116.827173",33.482243,-116.827173,0,19.75,0,1,0,,0,0,0,0,Mailed Check,1,2433,0,Q3,0,3,0,California,0,0,0,24,498.1,0,821.76,0.0,1319.86,0,0,92536,0
71,26,30.44,,,22,Fresno,4533,Month-to-Month,United States,1697-NVVGY,Stayed,0,1,Male,1,DSL,"36.757345, -119.818274",36.757345,-119.818274,1,66.4,0,0,1,,0,1,0,1,Bank Withdrawal,1,16346,0,Q3,1,4,1,California,0,0,1,19,1286.05,0,578.36,0.0,1864.41,0,1,93728,0
63,5,49.39,,,52,Alta,5426,Month-to-Month,United States,7077-XJMET,Stayed,0,1,Male,1,DSL,"39.218096, -120.79153",39.218096,-120.79153,1,74.15,0,0,7,,0,0,1,1,Bank Withdrawal,1,751,1,Q3,1,4,0,California,1,1,1,12,741.4,0,592.68,0.0,1334.08,0,1,95701,0
73,27,32.61,,,25,Indian Wells,2576,Two Year,United States,8309-IEYJD,Joined,0,0,Female,1,Fiber Optic,"33.537646, -116.291089",33.537646,-116.291089,0,70.6,0,0,0,Offer E,0,0,1,0,Credit Card,1,3873,0,Q3,0,4,1,California,0,0,0,1,70.6,30,32.61,0.0,133.21,0,0,92210,0
75,24,0.0,,,71,Thousand Palms,4611,Month-to-Month,United States,2235-DWLJU,Stayed,0,0,Female,1,DSL,"33.849263, -116.382778",33.849263,-116.382778,0,44.4,0,0,0,,0,0,1,0,Bank Withdrawal,0,6242,0,Q3,0,5,1,California,1,1,1,6,263.05,0,0.0,0.0,263.05,0,1,92276,0
78,18,19.2,,,63,Portola,5125,Month-to-Month,United States,7426-GSWPO,Stayed,0,0,Male,1,Fiber Optic,"39.786755, -120.445626",39.786755,-120.445626,0,103.5,1,0,0,Offer B,1,1,1,0,Bank Withdrawal,1,4236,0,Q3,0,3,1,California,1,1,1,64,6548.65,0,1228.8,0.0,7777.45,0,1,96122,0
31,0,11.46,,,23,Corona,4249,Two Year,United States,9030-QGZNL,Stayed,0,0,Female,0,,"33.762351, -117.488725",33.762351,-117.488725,0,20.85,0,0,0,,0,0,0,0,Credit Card,1,13188,0,Q3,0,5,0,California,0,0,0,8,161.65,0,91.68,0.0,253.33,0,0,92883,0
25,27,21.21,,,28,Emigrant Gap,5940,Two Year,United States,6656-GULJQ,Stayed,1,1,Male,1,DSL,"39.23754, -120.720196",39.23754,-120.720196,1,83.55,1,2,4,,0,1,1,1,Credit Card,1,185,1,Q3,1,3,0,California,1,1,1,72,6093.3,90,1527.12,0.0,7710.42,1,0,95715,0
66,20,26.29,,,38,Millbrae,2107,One Year,United States,2123-AGEEN,Stayed,0,1,Female,1,Fiber Optic,"37.601248, -122.403099",37.601248,-122.403099,0,84.35,0,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,20350,0,Q3,0,3,1,California,0,0,1,7,609.65,10,184.03,29.17,774.51,0,0,94030,0
35,24,32.83,,,59,Salida,4112,Month-to-Month,United States,9688-YGXVR,Stayed,0,1,Female,1,Fiber Optic,"37.713152, -121.08739",37.713152,-121.08739,0,88.15,0,0,0,Offer B,1,0,1,0,Credit Card,1,12466,0,Q3,0,4,0,California,0,0,1,44,3973.2,0,1444.52,0.0,5417.72,0,1,95368,0
35,0,9.27,,,78,Surfside,3986,Two Year,United States,0839-QNXME,Stayed,0,0,Female,0,,"33.728273, -118.085304",33.728273,-118.085304,0,19.4,0,0,0,,0,0,0,0,Credit Card,1,174,0,Q3,0,3,0,California,0,0,0,30,578.5,0,278.1,0.0,856.6,0,0,90743,0
25,0,4.11,Competitor,Competitor made better offer,90,San Diego,4389,Month-to-Month,United States,1000-AJSLD,Churned,0,0,Male,0,,"32.898613, -117.202937",32.898613,-117.202937,0,20.1,0,0,0,,0,0,1,0,Mailed Check,1,4258,0,Q3,0,1,0,California,0,0,0,1,20.1,0,4.11,0.0,24.21,1,0,92121,1
52,13,47.55,,,73,Miramonte,5313,One Year,United States,7247-XOZPB,Stayed,0,1,Male,1,DSL,"36.696759, -119.024051",36.696759,-119.024051,1,77.4,1,0,1,Offer B,0,1,0,1,Bank Withdrawal,1,571,1,Q3,1,4,0,California,0,0,1,53,4155.95,0,2520.15,0.0,6676.1,0,1,93641,0
51,0,10.64,,,34,La Mirada,2511,Two Year,United States,0164-XAIRP,Stayed,0,0,Female,0,,"33.902045, -118.008961",33.902045,-118.008961,0,19.55,0,0,0,,0,0,1,0,Bank Withdrawal,1,47568,0,Q3,0,5,0,California,0,0,0,24,470.2,0,255.36,0.0,725.56,0,0,90638,0
19,41,28.42,,,40,Yorba Linda,5224,Month-to-Month,United States,3126-WQMGH,Stayed,0,0,Female,1,DSL,"33.884073, -117.732197",33.884073,-117.732197,1,52.15,1,0,6,,0,0,1,1,Credit Card,1,20893,0,Q3,1,4,0,California,0,1,0,49,2583.75,50,1392.58,0.0,4026.33,1,0,92887,0
33,13,0.0,,,57,Oakland,2664,Month-to-Month,United States,3748-FVMZZ,Stayed,0,0,Male,1,DSL,"37.808731, -122.238708",37.808731,-122.238708,0,40.05,0,0,0,,0,0,1,0,Bank Withdrawal,0,29964,1,Q3,0,4,0,California,1,1,0,4,162.45,0,0.0,0.0,162.45,0,1,94610,0
64,4,3.55,Competitor,Competitor offered higher download speeds,67,San Anselmo,4650,Month-to-Month,United States,0634-SZPQA,Churned,0,0,Female,1,Fiber Optic,"37.99272, -122.575026",37.99272,-122.575026,0,90.05,1,0,0,,0,1,1,0,Bank Withdrawal,1,16849,0,Q3,0,2,0,California,0,0,1,23,2169.8,0,81.65,27.38,2224.07,0,1,94960,1
61,21,15.2,,,51,Sunland,4382,One Year,United States,7654-YWJUF,Stayed,0,1,Male,1,Fiber Optic,"34.282704, -118.312929",34.282704,-118.312929,1,84.25,0,0,6,,0,1,1,1,Bank Withdrawal,1,18752,1,Q3,1,3,0,California,0,0,0,43,3539.25,0,653.6,0.0,4192.85,0,1,91040,0
74,24,21.33,Competitor,Competitor offered more data,70,Palmdale,4481,Month-to-Month,United States,0324-BRPCJ,Churned,0,0,Female,1,Cable,"34.598221, -117.79593",34.598221,-117.79593,1,100.2,1,0,1,,1,0,1,1,Bank Withdrawal,1,6787,0,Q3,1,1,1,California,1,1,1,68,6851.65,0,1450.44,0.0,8302.09,0,1,93591,1
72,8,47.48,,,39,Big Creek,2057,Two Year,United States,6360-SVNWV,Stayed,0,0,Female,1,Fiber Optic,"37.17277, -119.2997",37.17277,-119.2997,0,73.55,0,0,0,,0,1,1,0,Credit Card,1,273,0,Q3,0,3,1,California,0,0,0,31,2094.65,0,1471.88,0.0,3566.53,0,1,93605,0
21,0,14.48,,,71,Petaluma,2507,Two Year,United States,8859-DZTGQ,Stayed,0,0,Male,0,,"38.237018, -122.77872",38.237018,-122.77872,0,20.35,0,0,0,,0,0,0,0,Credit Card,1,31930,0,Q3,0,3,0,California,0,0,0,33,689.75,0,477.84,0.0,1167.59,1,0,94952,0
39,26,5.63,Other,Don't know,69,San Diego,5578,Month-to-Month,United States,8065-YKXKD,Churned,0,0,Female,1,Fiber Optic,"32.886925, -117.152162",32.886925,-117.152162,0,74.75,1,0,0,,0,0,1,0,Bank Withdrawal,1,74232,0,Q3,0,1,0,California,0,0,0,10,799.65,0,56.3,0.0,855.95,0,1,92126,1
48,18,27.57,Competitor,Competitor offered more data,70,Los Angeles,5674,Month-to-Month,United States,8168-UQWWF,Churned,1,1,Female,1,Cable,"34.11572, -118.192754",34.11572,-118.192754,0,97.85,1,2,0,,0,0,1,0,Bank Withdrawal,1,64672,0,Q3,0,3,0,California,1,1,1,11,1105.4,0,303.27,0.0,1408.67,0,1,90042,1
24,0,21.04,Price,Long distance charges,83,Seiad Valley,4327,Month-to-Month,United States,4488-PSYCG,Churned,0,0,Male,0,,"41.924174, -123.260788",41.924174,-123.260788,0,20.25,0,0,0,Offer D,0,0,0,0,Bank Withdrawal,1,332,0,Q3,0,1,0,California,0,0,0,16,327.45,0,336.64,0.0,664.09,1,0,96086,1
52,8,21.91,Competitor,Competitor had better devices,80,Rialto,5980,Month-to-Month,United States,9399-APLBT,Churned,0,0,Female,1,Fiber Optic,"34.156758, -117.404686",34.156758,-117.404686,1,74.7,0,0,0,,1,0,1,1,Bank Withdrawal,1,18518,0,Q3,0,1,0,California,0,0,0,1,74.7,0,21.91,0.0,96.61,0,1,92377,1
61,10,35.21,,,78,Brentwood,4616,Two Year,United States,7730-CLDSV,Stayed,1,1,Female,1,Fiber Optic,"37.908242, -121.682472",37.908242,-121.682472,1,98.65,1,2,6,Offer A,1,0,1,1,Bank Withdrawal,1,26577,1,Q3,1,4,0,California,1,1,0,72,7129.45,0,2535.12,0.0,9664.57,0,1,94513,0
58,7,38.87,Competitor,Competitor offered more data,95,Browns Valley,3788,Month-to-Month,United States,8854-CCVSQ,Churned,0,0,Male,1,Fiber Optic,"39.292334, -121.320597",39.292334,-121.320597,0,80.65,1,0,0,,1,0,1,0,Bank Withdrawal,1,1477,0,Q3,0,2,0,California,0,0,0,18,1451.9,30,699.66,0.0,2181.56,0,0,95918,1
38,14,36.54,,,59,Casmalia,5213,Two Year,United States,9570-KYEUA,Stayed,0,1,Male,1,Fiber Optic,"34.866032, -120.536546",34.866032,-120.536546,0,99.25,1,0,0,Offer B,0,1,0,0,Credit Card,1,210,1,Q3,0,4,0,California,1,1,0,64,6549.45,0,2338.56,0.0,8888.01,0,1,93429,0
21,76,12.27,Dissatisfaction,Product dissatisfaction,79,San Diego,2524,Month-to-Month,United States,3753-TSEMP,Churned,0,0,Female,1,Fiber Optic,"32.677716, -117.047666",32.677716,-117.047666,1,88.15,0,0,1,,0,0,0,1,Bank Withdrawal,1,36351,0,Q3,1,1,0,California,1,1,1,15,1390.6,0,184.05,0.0,1574.65,1,1,92139,1
30,51,33.24,,,46,Cool,5650,Two Year,United States,9415-ZNBSX,Stayed,1,1,Female,1,DSL,"38.880622, -120.973865",38.880622,-120.973865,1,89.0,1,1,3,,1,1,1,1,Bank Withdrawal,1,3674,1,Q3,1,3,0,California,1,1,1,70,6293.2,0,2326.8,0.0,8620.0,0,1,95614,0
56,19,29.95,,,65,Wilmington,5188,Two Year,United States,2775-SEFEE,Stayed,1,0,Male,1,DSL,"33.782068, -118.262263",33.782068,-118.262263,0,61.9,1,1,0,,1,1,1,0,Bank Withdrawal,1,53323,1,Q3,0,4,0,California,0,0,0,10,619.0,0,299.5,0.0,918.5,0,1,90744,0
39,51,0.0,,,77,Soda Springs,6307,Month-to-Month,United States,3999-WRNGR,Stayed,1,0,Female,1,Cable,"39.279068, -120.414275",39.279068,-120.414275,1,49.75,0,3,2,,1,0,1,1,Bank Withdrawal,0,88,0,Q3,1,3,0,California,1,1,1,60,3069.45,0,0.0,0.0,3069.45,0,1,95728,0
26,48,36.18,Competitor,Competitor offered higher download speeds,82,Happy Camp,2157,Month-to-Month,United States,1193-RTSLK,Churned,0,1,Female,1,Fiber Optic,"41.831901, -123.487478",41.831901,-123.487478,0,83.9,0,0,0,,1,1,1,0,Credit Card,1,1294,0,Q3,0,1,0,California,0,1,0,38,3233.6,0,1374.84,0.0,4608.44,1,1,96039,1
45,0,11.25,Competitor,Competitor made better offer,91,Clayton,5418,Month-to-Month,United States,4786-UKSNZ,Churned,0,0,Male,0,,"37.881842, -121.848111",37.881842,-121.848111,0,20.2,0,0,0,Offer E,0,0,0,0,Credit Card,1,14239,0,Q3,0,2,0,California,0,0,0,1,20.2,0,11.25,0.0,31.45,0,0,94517,1
32,9,38.89,,,70,Whittier,3514,Month-to-Month,United States,1746-TGTWV,Joined,0,1,Male,1,Fiber Optic,"33.929704, -118.01208",33.929704,-118.01208,1,75.35,0,0,1,Offer E,0,0,0,1,Credit Card,1,37887,0,Q3,1,5,0,California,0,0,0,1,75.35,0,38.89,0.0,114.24,0,1,90604,0
59,5,6.15,,,48,North Hollywood,5981,Two Year,United States,0853-TWRVK,Stayed,0,1,Male,1,Fiber Optic,"34.187599, -118.387125",34.187599,-118.387125,1,105.6,1,0,5,,1,1,0,1,Bank Withdrawal,1,45358,1,Q3,1,3,0,California,1,1,0,72,7581.5,0,442.8,0.0,8024.3,0,1,91606,0
47,0,35.86,,,67,Los Angeles,2267,Two Year,United States,2808-CHTDM,Stayed,1,0,Female,0,,"34.066303, -118.435479",34.066303,-118.435479,1,25.1,1,2,4,,0,0,0,1,Mailed Check,1,44150,0,Q3,1,5,0,California,0,0,0,23,611.45,0,824.78,0.0,1436.23,0,0,90024,0
20,51,0.0,,,65,San Diego,4242,Month-to-Month,United States,6447-GORXK,Stayed,1,0,Male,1,Cable,"33.000269, -117.072093",33.000269,-117.072093,0,25.0,0,3,0,Offer C,0,0,0,0,Credit Card,0,42733,0,Q3,0,4,0,California,0,0,0,31,789.2,0,0.0,22.4,766.8,1,1,92128,0
43,0,41.57,,,52,Dillon Beach,3098,Month-to-Month,United States,6671-NGWON,Stayed,0,0,Female,0,,"38.24458, -122.956268",38.24458,-122.956268,0,20.35,0,0,0,Offer E,0,0,0,0,Credit Card,1,330,0,Q3,0,5,0,California,0,0,0,7,150.6,0,290.99,0.0,441.59,0,0,94929,0
58,8,10.88,,,54,Lodi,2393,Month-to-Month,United States,6218-KNUBD,Stayed,0,0,Male,1,Cable,"38.128087, -121.4078",38.128087,-121.4078,0,59.45,0,0,0,,1,0,0,0,Bank Withdrawal,1,22073,0,Q3,0,4,0,California,0,0,1,6,357.6,0,65.28,0.0,422.88,0,1,95242,0
42,23,31.55,,,47,Stockton,3503,One Year,United States,4700-UBQMV,Stayed,1,0,Male,1,DSL,"37.902422, -121.440029",37.902422,-121.440029,1,75.9,1,3,6,,0,1,1,1,Bank Withdrawal,1,49657,0,Q3,1,4,0,California,1,1,1,21,1549.75,0,662.55,0.0,2212.3,0,1,95206,0
73,7,2.98,,,67,Pasadena,4787,Month-to-Month,United States,4128-ETESU,Stayed,0,1,Female,1,Fiber Optic,"34.146635, -118.139225",34.146635,-118.139225,1,99.7,1,0,3,,0,0,0,1,Bank Withdrawal,1,16812,0,Q3,1,3,1,California,1,1,1,47,4747.2,140,140.06,0.0,5027.26,0,0,91101,0
28,26,39.25,,,71,Borrego Springs,2320,Month-to-Month,United States,3209-ZPKFI,Stayed,1,0,Male,1,DSL,"33.200369, -116.192313",33.200369,-116.192313,1,54.25,1,1,1,Offer B,1,0,0,1,Bank Withdrawal,1,2863,0,Q3,1,5,0,California,0,1,0,47,2538.2,0,1844.75,0.0,4382.95,1,1,92004,0
59,21,11.75,,,35,West Point,2394,One Year,United States,6937-GCDGQ,Stayed,1,0,Male,1,Cable,"38.41935, -120.469545",38.41935,-120.469545,1,48.95,0,1,1,Offer D,0,1,1,1,Bank Withdrawal,1,2198,0,Q3,1,3,0,California,0,0,0,19,955.6,0,223.25,0.0,1178.85,0,1,95255,0
39,24,10.87,,,72,Covelo,6361,Two Year,United States,2226-ICFDO,Stayed,0,1,Female,1,DSL,"39.83307, -123.178765",39.83307,-123.178765,1,85.9,1,0,9,,0,1,1,1,Credit Card,1,2296,1,Q3,1,4,0,California,1,1,1,72,6110.75,0,782.64,0.0,6893.39,0,1,95428,0
41,24,14.12,Dissatisfaction,Poor expertise of online support,90,Sutter Creek,4880,Month-to-Month,United States,2869-ADAWR,Churned,0,0,Female,1,Fiber Optic,"38.432145, -120.77069",38.432145,-120.77069,0,89.3,1,0,0,Offer B,1,0,1,0,Credit Card,1,4610,0,Q3,0,2,0,California,0,0,1,45,4016.85,0,635.4,44.63,4607.62,0,1,95685,1
48,23,27.12,Competitor,Competitor made better offer,85,San Diego,4063,Month-to-Month,United States,5376-DEQCP,Churned,0,0,Female,1,Fiber Optic,"32.886925, -117.152162",32.886925,-117.152162,0,70.6,0,0,0,,0,0,1,0,Bank Withdrawal,1,74232,0,Q3,0,3,0,California,0,0,0,1,70.6,0,27.12,0.0,97.72,0,1,92126,1
55,20,45.41,,,68,San Francisco,4200,Two Year,United States,2990-IAJSV,Stayed,0,1,Male,1,Cable,"37.750021, -122.415201",37.750021,-122.415201,0,92.0,1,0,0,,1,1,0,0,Bank Withdrawal,1,74641,1,Q3,0,3,0,California,1,1,1,72,6632.75,0,3269.52,0.0,9902.27,0,1,94110,0
47,29,29.54,Competitor,Competitor made better offer,90,Downey,2459,Two Year,United States,9412-ARGBX,Churned,0,1,Female,1,Fiber Optic,"33.940884, -118.128628",33.940884,-118.128628,0,95.5,0,0,0,,1,0,1,0,Credit Card,1,40152,1,Q3,0,2,0,California,0,0,1,48,4627.85,0,1417.92,0.0,6045.77,0,1,90241,1
48,29,40.73,,,70,Santa Ana,5644,Month-to-Month,United States,4570-QHXHL,Stayed,0,0,Female,1,DSL,"33.719869, -117.907063",33.719869,-117.907063,0,43.75,0,0,0,,0,0,1,0,Bank Withdrawal,1,91188,0,Q3,0,3,0,California,0,0,0,9,405.7,0,366.57,5.9,766.37,0,1,92704,0
41,15,27.37,,,61,Goleta,5611,One Year,United States,4508-OEBEY,Stayed,0,1,Male,1,DSL,"34.489983, -120.091246",34.489983,-120.091246,1,75.5,0,0,2,,1,1,1,1,Credit Card,1,49975,1,Q3,1,3,0,California,1,1,0,31,2424.45,0,848.47,0.0,3272.92,0,1,93117,0
22,0,43.36,,,39,Lake Forest,3493,One Year,United States,9891-NQDBD,Stayed,0,0,Female,0,,"33.644849, -117.684254",33.644849,-117.684254,1,25.55,1,0,7,,0,0,0,1,Mailed Check,1,59176,0,Q3,1,3,0,California,0,0,0,28,672.2,0,1214.08,0.0,1886.28,1,0,92630,0
27,42,30.72,Competitor,Competitor made better offer,82,Sacramento,3066,Month-to-Month,United States,5394-SVGJV,Churned,0,0,Male,1,Fiber Optic,"38.646096, -121.442433",38.646096,-121.442433,0,98.8,1,0,0,,0,0,0,0,Bank Withdrawal,1,34894,1,Q3,0,1,0,California,1,1,1,37,3475.55,0,1136.64,0.0,4612.19,1,1,95838,1
64,26,20.63,,,46,Van Nuys,5028,Two Year,United States,5727-MYATE,Stayed,1,1,Male,1,DSL,"34.202494, -118.448048",34.202494,-118.448048,1,90.8,1,2,1,Offer A,1,1,1,1,Credit Card,1,51348,1,Q3,1,4,0,California,1,1,1,72,6397.6,0,1485.36,0.0,7882.96,0,1,91405,0
33,15,48.17,,,28,Buena Park,3796,Month-to-Month,United States,9445-ZUEQE,Stayed,1,0,Male,1,Fiber Optic,"33.874224, -117.993368",33.874224,-117.993368,1,85.2,1,1,1,Offer C,1,0,1,1,Credit Card,1,33528,1,Q3,1,3,0,California,0,0,0,27,2151.6,30,1300.59,0.0,3482.19,0,0,90621,0
75,8,10.61,Competitor,Competitor made better offer,77,Fallbrook,5839,Month-to-Month,United States,8361-LTMKD,Churned,0,0,Male,1,Fiber Optic,"33.362575, -117.299644",33.362575,-117.299644,1,74.4,1,0,0,,0,0,1,1,Mailed Check,1,42239,0,Q3,0,2,1,California,0,0,0,4,306.6,20,42.44,0.0,369.04,0,0,92028,1
20,59,36.7,,,75,Grand Terrace,4434,Month-to-Month,United States,9822-WMWVG,Stayed,0,1,Female,1,Fiber Optic,"34.029175, -117.307211",34.029175,-117.307211,0,106.5,1,0,0,,1,1,1,0,Bank Withdrawal,1,11024,1,Q3,0,4,0,California,0,0,1,41,4282.4,0,1504.7,0.0,5787.1,1,1,92313,0
26,0,30.09,,,38,Phelan,4845,Month-to-Month,United States,0673-IGUQO,Joined,0,0,Male,0,,"34.441123, -117.537886",34.441123,-117.537886,0,20.45,0,0,0,,0,0,0,0,Credit Card,1,12463,0,Q3,0,4,0,California,0,0,0,1,20.45,0,30.09,0.0,50.54,1,0,92371,0
55,18,21.3,,,76,El Sobrante,4671,Month-to-Month,United States,1472-TNCWL,Stayed,1,0,Male,1,Fiber Optic,"37.963995, -122.288296",37.963995,-122.288296,0,94.7,0,1,0,,1,0,1,0,Bank Withdrawal,1,25399,0,Q3,0,3,0,California,1,1,1,36,3512.5,0,766.8,0.0,4279.3,0,1,94803,0
40,0,40.17,,,53,North Hollywood,4272,Two Year,United States,9227-UAQFT,Stayed,0,0,Male,0,,"34.187599, -118.387125",34.187599,-118.387125,0,19.75,0,0,0,Offer D,0,0,0,0,Mailed Check,1,45358,0,Q3,0,5,0,California,0,0,0,16,284.35,0,642.72,0.0,927.07,0,0,91606,0
59,11,15.06,,,63,Oakland,3154,Month-to-Month,United States,1452-XRSJV,Stayed,1,0,Female,1,DSL,"37.809014, -122.269739",37.809014,-122.269739,1,51.05,0,2,3,,0,1,0,1,Credit Card,1,11702,0,Q3,1,3,0,California,0,0,0,39,2066.0,0,587.34,0.0,2653.34,0,1,94612,0
21,52,18.07,,,76,Montebello,5352,Month-to-Month,United States,5666-CYCYZ,Stayed,0,0,Female,1,Fiber Optic,"34.015217, -118.109962",34.015217,-118.109962,0,89.55,1,0,0,,0,0,1,0,Bank Withdrawal,1,62425,1,Q3,0,4,0,California,1,1,0,24,2259.35,0,433.68,0.0,2693.03,1,1,90640,0
38,19,1.6,,,48,Dos Rios,3350,One Year,United States,9619-GSATL,Stayed,0,0,Female,1,DSL,"39.756049, -123.358701",39.756049,-123.358701,0,55.45,0,0,0,,1,0,0,0,Bank Withdrawal,1,91,1,Q3,0,4,0,California,0,0,0,43,2444.25,130,68.8,0.0,2643.05,0,0,95429,0
51,0,13.42,,,55,Redwood Valley,4006,Two Year,United States,5310-NOOVA,Stayed,0,0,Male,0,,"39.298065, -123.25211",39.298065,-123.25211,0,19.95,0,0,0,,0,0,0,0,Bank Withdrawal,1,5995,0,Q3,0,5,0,California,0,0,0,46,907.05,0,617.32,0.0,1524.37,0,0,95470,0
24,48,15.29,,,49,Livingston,5687,One Year,United States,0233-FTHAV,Stayed,0,1,Female,1,Fiber Optic,"37.361987, -120.748394",37.361987,-120.748394,0,79.2,1,0,0,,0,0,1,0,Bank Withdrawal,1,12672,0,Q3,0,3,0,California,0,0,0,60,4765.0,0,917.4,0.0,5682.4,1,1,95334,0
31,0,32.89,,,75,Valley Ford,5654,Month-to-Month,United States,1866-ZSLJM,Stayed,0,0,Male,0,,"38.339996, -122.935056",38.339996,-122.935056,0,20.5,0,0,0,Offer D,0,0,0,0,Credit Card,1,66,0,Q3,0,4,0,California,0,0,0,21,402.85,0,690.69,0.0,1093.54,0,0,94972,0
48,5,33.6,,,39,Los Alamitos,4055,One Year,United States,7269-JISCY,Stayed,0,0,Female,1,DSL,"33.79499, -118.065591",33.79499,-118.065591,0,45.05,0,0,0,,0,0,0,0,Bank Withdrawal,1,21343,0,Q3,0,3,0,California,0,0,0,55,2462.6,0,1848.0,0.0,4310.6,0,1,90720,0
27,76,29.66,,,27,Arvin,5907,Two Year,United States,7401-JIXNM,Stayed,0,1,Female,1,Cable,"35.116307, -118.817644",35.116307,-118.817644,1,91.3,1,0,5,,1,1,0,1,Credit Card,1,16206,1,Q3,1,3,0,California,1,1,1,54,4965.0,0,1601.64,0.0,6566.64,1,1,93203,0
47,16,43.29,,,42,Citrus Heights,6434,Two Year,United States,3084-DOWLE,Stayed,0,1,Female,1,DSL,"38.69549, -121.307864",38.69549,-121.307864,1,92.0,1,0,8,Offer A,1,1,0,1,Bank Withdrawal,1,41636,1,Q3,1,3,0,California,1,1,1,72,6474.4,110,3116.88,0.0,9701.28,0,0,95621,0
25,59,46.34,,,42,Warner Springs,4754,Month-to-Month,United States,3914-FDRHP,Stayed,0,0,Male,1,Fiber Optic,"33.323705, -116.626907",33.323705,-116.626907,0,86.25,0,0,0,,0,0,0,0,Bank Withdrawal,1,1205,1,Q3,0,5,0,California,0,0,1,9,770.5,0,417.06,0.0,1187.56,1,1,92086,0
55,0,25.99,,,38,Riverside,5650,Month-to-Month,United States,7698-YFGEZ,Joined,0,0,Male,0,,"34.004379, -117.447864",34.004379,-117.447864,0,20.0,0,0,0,Offer E,0,0,0,0,Credit Card,1,63999,0,Q3,0,4,0,California,0,0,0,1,20.0,0,25.99,0.0,45.99,0,0,92509,0
47,53,15.71,,,31,Madeline,5856,One Year,United States,5566-SOEZD,Stayed,1,0,Male,1,Fiber Optic,"41.042003, -120.506086",41.042003,-120.506086,1,80.65,0,3,1,,1,1,1,1,Credit Card,1,85,0,Q3,1,3,0,California,0,0,0,27,2209.75,0,424.17,0.0,2633.92,0,1,96119,0
22,51,6.12,,,36,Monterey Park,5324,Month-to-Month,United States,2227-JRSJX,Stayed,0,0,Female,1,Fiber Optic,"34.050322, -118.147037",34.050322,-118.147037,0,99.15,0,0,0,Offer D,1,0,1,0,Bank Withdrawal,1,33280,1,Q3,0,3,0,California,1,1,1,21,1956.4,0,128.52,0.0,2084.92,1,1,91754,0
62,24,0.0,,,24,Yucca Valley,3740,One Year,United States,7750-EYXWZ,Stayed,0,1,Female,1,Cable,"34.159534, -116.425984",34.159534,-116.425984,0,60.65,0,0,0,,1,0,0,0,Bank Withdrawal,0,20486,1,Q3,0,3,0,California,1,1,1,12,743.3,0,0.0,40.41,702.89,0,1,92284,0
41,2,11.85,,,56,Stockton,5472,Two Year,United States,9795-NREXC,Stayed,0,1,Female,1,DSL,"38.049457, -121.21653",38.049457,-121.21653,1,85.0,1,0,5,Offer B,0,1,1,1,Credit Card,1,6951,1,Q3,1,4,0,California,1,1,1,64,5484.4,0,758.4,0.0,6242.8,0,1,95212,0
48,53,40.36,,,41,San Francisco,4618,Two Year,United States,5457-COLHT,Stayed,1,0,Male,1,Cable,"37.731505, -122.384532",37.731505,-122.384532,1,80.65,0,3,5,,1,1,0,1,Bank Withdrawal,1,33177,1,Q3,1,3,0,California,1,1,1,69,5542.55,0,2784.84,0.0,8327.39,0,1,94124,0
59,0,34.39,,,47,Vallejo,2366,Month-to-Month,United States,7047-YXDMZ,Stayed,0,0,Male,0,,"38.105733, -122.186338",38.105733,-122.186338,0,20.0,0,0,0,Offer D,0,0,0,0,Credit Card,1,51665,0,Q3,0,3,0,California,0,0,0,21,417.7,0,722.19,0.0,1139.89,0,0,94591,0
43,6,33.02,,,42,Northridge,4915,One Year,United States,9821-BESNZ,Stayed,0,0,Male,1,Fiber Optic,"34.236683, -118.517588",34.236683,-118.517588,0,104.25,1,0,0,Offer A,1,0,1,0,Bank Withdrawal,1,32307,1,Q3,0,4,0,California,1,1,1,66,6860.6,0,2179.32,44.0,8995.92,0,1,91325,0
41,0,7.17,,,22,Mokelumne Hill,2130,One Year,United States,6479-OAUSD,Stayed,0,0,Male,0,,"38.304194, -120.592431",38.304194,-120.592431,0,19.9,0,0,0,Offer C,0,0,0,0,Credit Card,1,2718,0,Q3,0,3,0,California,0,0,0,25,510.8,0,179.25,0.0,690.05,0,0,95245,0
49,2,48.72,,,79,Bonita,5157,Month-to-Month,United States,2363-BJLSL,Stayed,0,1,Male,1,DSL,"32.67117, -117.00232",32.67117,-117.00232,0,80.4,0,0,0,Offer B,1,0,1,0,Bank Withdrawal,1,17389,1,Q3,0,5,0,California,1,1,1,62,4981.15,0,3020.64,0.0,8001.79,0,1,91902,0
40,10,9.53,,,75,Whitmore,4994,Two Year,United States,3399-BMLVW,Stayed,0,0,Male,1,DSL,"40.637105, -121.906949",40.637105,-121.906949,1,60.5,0,0,5,Offer B,1,1,0,1,Credit Card,1,843,1,Q3,1,3,0,California,0,0,0,51,3121.45,0,486.03,0.0,3607.48,0,1,96096,0
53,16,13.23,,,62,San Diego,5325,One Year,United States,5651-CRHKQ,Stayed,0,1,Female,1,Fiber Optic,"32.677716, -117.047666",32.677716,-117.047666,1,86.2,0,0,3,,1,0,1,1,Bank Withdrawal,1,36351,1,Q3,1,3,0,California,0,0,0,41,3339.05,0,542.43,0.0,3881.48,0,1,92139,0
62,0,24.88,,,70,Victorville,5460,One Year,United States,6082-OQFBA,Stayed,0,0,Male,0,,"34.567058, -117.362329",34.567058,-117.362329,1,19.65,0,0,2,Offer D,0,0,0,1,Mailed Check,1,12083,0,Q3,1,5,0,California,0,0,0,23,436.9,0,572.24,0.0,1009.14,0,0,92394,0
35,22,29.0,,,38,Sacramento,5411,Two Year,United States,5038-ETMLM,Stayed,0,1,Female,1,Fiber Optic,"38.475465, -121.443625",38.475465,-121.443625,1,113.65,1,0,10,Offer A,1,1,1,1,Bank Withdrawal,1,72199,1,Q3,1,3,0,California,1,1,1,72,8182.75,0,2088.0,0.0,10270.75,0,1,95823,0
39,0,28.9,,,51,Albion,3881,Two Year,United States,8234-GSZYK,Stayed,0,0,Male,0,,"39.225694, -123.717354",39.225694,-123.717354,0,26.45,1,0,0,,0,0,0,0,Bank Withdrawal,1,1054,0,Q3,0,4,0,California,0,0,0,43,1110.05,0,1242.7,0.0,2352.75,0,0,95410,0
78,16,9.88,,,49,Turlock,4606,Two Year,United States,5248-RPYWW,Stayed,1,1,Female,1,Cable,"37.529656, -120.854357",37.529656,-120.854357,1,90.15,1,1,2,,1,1,1,1,Bank Withdrawal,1,24708,1,Q3,1,3,1,California,1,0,1,72,6716.45,0,711.36,0.0,7427.81,0,1,95382,0
36,8,44.11,,,54,Sacramento,2752,Month-to-Month,United States,4429-WYGFR,Stayed,0,0,Male,1,DSL,"38.625096, -121.383658",38.625096,-121.383658,0,49.15,0,0,0,Offer C,0,0,0,0,Bank Withdrawal,1,35426,1,Q3,0,4,0,California,0,0,0,26,1237.3,0,1146.86,0.0,2384.16,0,1,95821,0
37,0,28.45,,,71,Gold Run,5449,One Year,United States,1599-EAHXY,Stayed,1,0,Male,0,,"39.170376, -120.838404",39.170376,-120.838404,1,23.95,1,2,1,,0,0,0,1,Credit Card,1,407,0,Q3,1,5,0,California,0,0,0,60,1506.4,0,1707.0,0.0,3213.4,0,0,95717,0
35,0,49.36,,,59,Lagunitas,5471,One Year,United States,4451-RWASJ,Stayed,1,0,Male,0,,"38.021772, -122.691744",38.021772,-122.691744,1,19.5,0,3,9,Offer D,0,0,1,1,Credit Card,1,821,0,Q3,1,4,0,California,0,0,0,15,239.75,0,740.4,0.0,980.15,0,0,94938,0
23,41,35.3,,,43,Danville,5128,Month-to-Month,United States,7567-ECMCM,Stayed,0,0,Male,1,Fiber Optic,"37.791481, -121.903253",37.791481,-121.903253,0,79.85,0,0,0,,0,0,1,0,Credit Card,1,19777,0,Q3,0,4,0,California,1,1,0,24,2001.0,0,847.2,0.0,2848.2,1,1,94506,0
36,20,14.3,Competitor,Competitor offered higher download speeds,85,Petrolia,5869,Month-to-Month,United States,3223-WZWJM,Churned,0,0,Male,1,Fiber Optic,"40.274302, -124.210902",40.274302,-124.210902,0,83.95,1,0,0,,0,0,1,0,Bank Withdrawal,1,300,0,Q3,0,1,0,California,1,1,0,26,2254.2,0,371.8,0.0,2626.0,0,1,95558,1
44,0,9.87,,,66,Menifee,5699,Two Year,United States,3620-EHIMZ,Stayed,1,0,Female,0,,"33.653338, -117.178271",33.653338,-117.178271,1,19.35,0,2,3,,0,0,0,1,Credit Card,1,14068,0,Q3,1,5,0,California,0,0,0,52,1031.7,0,513.24,0.0,1544.94,0,0,92584,0
23,0,21.21,,,33,Calabasas,5052,One Year,United States,8958-JPTRR,Stayed,0,0,Female,0,,"34.130861, -118.68346",34.130861,-118.68346,1,24.3,1,0,7,,0,0,0,1,Bank Withdrawal,1,23661,0,Q3,1,5,0,California,0,0,0,56,1261.7,0,1187.76,0.0,2449.46,1,0,91302,0
36,28,28.3,Competitor,Competitor had better devices,86,Sloughhouse,4003,Month-to-Month,United States,7861-UVUFT,Churned,0,1,Female,1,Cable,"38.470423, -121.114897",38.470423,-121.114897,1,84.3,0,0,1,,0,0,1,1,Bank Withdrawal,1,4731,0,Q3,1,1,0,California,0,0,1,15,1308.4,0,424.5,0.0,1732.9,0,1,95683,1
61,6,23.28,,,25,Weimar,2449,One Year,United States,5777-KJIRB,Stayed,0,1,Female,1,Cable,"39.00978, -120.978273",39.00978,-120.978273,0,50.25,0,0,0,,0,0,1,0,Credit Card,1,31,0,Q3,0,5,0,California,0,0,0,40,2023.55,0,931.2,0.0,2954.75,0,1,95736,0
49,0,40.66,,,71,Lakeside,5770,Month-to-Month,United States,3190-FZATL,Stayed,1,0,Male,0,,"32.909873, -116.906774",32.909873,-116.906774,0,19.95,0,5,0,,0,0,0,0,Credit Card,1,42277,0,Q3,0,5,0,California,0,0,0,14,268.4,0,569.24,0.0,837.64,0,0,92040,0
35,28,0.0,Competitor,Competitor had better devices,79,Granite Bay,4769,Month-to-Month,United States,6032-IGALN,Churned,0,0,Female,1,Cable,"38.749466, -121.184196",38.749466,-121.184196,0,25.1,0,0,0,,0,0,1,0,Mailed Check,0,20675,0,Q3,0,1,0,California,0,0,0,1,25.1,0,0.0,0.0,25.1,0,1,95746,1
58,11,0.0,,,69,Mission Viejo,4897,One Year,United States,1099-BTKWT,Stayed,0,1,Female,1,DSL,"33.60693, -117.644253",33.60693,-117.644253,1,54.4,0,0,8,Offer A,0,1,1,1,Bank Withdrawal,0,46227,0,Q3,1,4,0,California,1,1,1,68,3723.65,0,0.0,25.62,3698.03,0,1,92692,0
30,0,27.24,,,52,Mt Baldy,2856,Two Year,United States,6696-YDAYZ,Stayed,1,0,Male,0,,"34.231318, -117.662032",34.231318,-117.662032,1,20.5,0,2,3,Offer D,0,0,0,1,Credit Card,1,47,0,Q3,1,3,0,California,0,0,0,16,290.55,0,435.84,0.0,726.39,0,0,91759,0
57,24,5.61,,,20,Avery,3481,Month-to-Month,United States,4320-QMLLA,Stayed,0,0,Male,1,DSL,"38.208336, -120.339938",38.208336,-120.339938,0,54.85,0,0,0,,0,0,0,0,Mailed Check,1,115,0,Q3,0,3,0,California,0,0,1,7,370.4,0,39.27,0.0,409.67,0,1,95224,0
50,0,1.47,,,56,Corona,2729,Month-to-Month,United States,5088-QZLRL,Joined,0,0,Male,0,,"33.833686, -117.513063",33.833686,-117.513063,0,20.65,0,0,0,Offer E,0,0,0,0,Bank Withdrawal,1,21911,0,Q3,0,5,0,California,0,0,0,1,20.65,0,1.47,0.0,22.12,0,0,92881,0
33,29,47.4,Attitude,Attitude of support person,91,Valley Springs,4990,One Year,United States,6270-OMFIW,Churned,0,0,Male,1,Cable,"38.156971, -120.849231",38.156971,-120.849231,1,94.4,0,0,9,Offer B,1,0,1,1,Bank Withdrawal,1,11266,0,Q3,1,2,0,California,1,1,1,60,5610.25,0,2844.0,0.0,8454.25,0,1,95252,1
77,12,16.1,Competitor,Competitor made better offer,73,San Diego,2212,Month-to-Month,United States,2840-XANRC,Churned,0,1,Male,1,Cable,"32.85723, -117.209760",32.85723,-117.209774,1,93.15,0,0,1,Offer C,0,0,1,1,Bank Withdrawal,1,34902,0,Q3,1,2,1,California,1,1,1,24,2231.05,0,386.4,0.0,2617.45,0,1,92122,1
25,53,47.22,Competitor,Competitor had better devices,71,Redlands,4877,Month-to-Month,United States,3583-EKAPL,Churned,0,0,Male,1,Cable,"34.003243, -117.138286",34.003243,-117.138286,0,55.0,0,0,0,,0,0,1,0,Bank Withdrawal,1,31230,0,Q3,0,1,0,California,1,1,0,1,55.0,0,47.22,0.0,102.22,1,1,92373,1
65,4,0.0,Competitor,Competitor had better devices,85,Lewiston,5971,Month-to-Month,United States,5233-GEEAX,Churned,0,1,Male,1,DSL,"40.704293, -122.803899",40.704293,-122.803899,0,29.4,0,0,0,Offer E,0,0,1,0,Bank Withdrawal,0,1845,0,Q3,0,1,1,California,0,0,0,8,221.9,0,0.0,0.0,221.9,0,1,96052,1
57,18,18.26,Competitor,Competitor offered more data,87,Woodacre,4306,Month-to-Month,United States,1871-MOWRM,Churned,0,0,Male,1,Fiber Optic,"38.005839, -122.638155",38.005839,-122.638155,1,80.85,0,0,3,,0,1,0,1,Bank Withdrawal,1,1449,1,Q3,1,1,0,California,0,0,0,12,866.45,0,219.12,23.72,1061.85,0,1,94973,1
32,0,15.32,,,80,Hacienda Heights,6212,Two Year,United States,5146-YYFRZ,Stayed,0,0,Male,0,,"33.998471, -117.973758",33.998471,-117.973758,0,19.95,0,0,0,Offer A,0,0,0,0,Bank Withdrawal,1,53686,0,Q3,0,5,0,California,0,0,0,67,1311.75,0,1026.44,0.0,2338.19,0,0,91745,0
69,3,18.46,Competitor,Competitor had better devices,90,San Diego,4849,Month-to-Month,United States,8739-WWKDU,Churned,0,0,Male,1,Fiber Optic,"32.787836, -117.232376",32.787836,-117.232376,0,89.5,1,0,0,,1,0,1,0,Bank Withdrawal,1,46086,0,Q3,0,1,1,California,0,0,1,25,2196.15,0,461.5,0.0,2657.65,0,1,92109,1
29,0,31.43,,,57,Los Angeles,5757,One Year,United States,1074-WVEVG,Stayed,0,0,Female,0,,"34.029043, -118.239504",34.029043,-118.239504,1,20.35,0,0,6,,0,0,0,1,Credit Card,1,3012,0,Q3,1,5,0,California,0,0,0,59,1267.0,0,1854.37,0.0,3121.37,1,0,90021,0
52,16,46.28,Competitor,Competitor offered higher download speeds,85,Lockwood,3665,Month-to-Month,United States,4124-MMETB,Churned,0,0,Male,1,Fiber Optic,"35.989792, -121.055933",35.989792,-121.055933,0,94.65,1,0,0,,0,0,1,0,Credit Card,1,538,0,Q3,0,2,0,California,1,1,1,22,2104.55,40,1018.16,0.0,3162.71,0,0,93932,1
64,0,42.8,,,45,Van Nuys,3481,Two Year,United States,7815-PDTHL,Stayed,0,0,Male,0,,"34.178483, -118.431791",34.178483,-118.431791,0,20.2,0,0,0,,0,0,1,0,Credit Card,1,40376,0,Q3,0,3,0,California,0,0,0,35,684.4,0,1498.0,0.0,2182.4,0,0,91401,0
38,0,48.44,,,22,Orange,5169,Two Year,United States,8750-QWZAJ,Stayed,1,0,Female,0,,"33.81859, -117.821288",33.81859,-117.821288,1,19.8,0,2,1,Offer A,0,0,0,1,Bank Withdrawal,1,40915,0,Q3,1,4,0,California,0,0,0,70,1378.75,0,3390.8,0.0,4769.55,0,0,92867,0
73,8,43.61,Dissatisfaction,Product dissatisfaction,69,Stockton,3548,Month-to-Month,United States,6543-XRMYR,Churned,0,0,Female,1,Fiber Optic,"38.044523, -121.348048",38.044523,-121.348048,0,99.7,1,0,0,,1,0,1,0,Bank Withdrawal,1,30814,0,Q3,0,1,1,California,1,0,1,30,2967.35,80,1308.3,0.0,4355.65,0,0,95209,1
64,14,33.68,,,38,Valencia,3190,Month-to-Month,United States,5206-HPJKM,Stayed,0,0,Male,1,DSL,"34.457005, -118.573726",34.457005,-118.573726,0,55.5,0,0,0,,1,1,1,0,Credit Card,1,17846,0,Q3,0,4,0,California,0,0,0,17,934.15,0,572.56,0.0,1506.71,0,1,91354,0
54,18,35.63,Competitor,Competitor offered more data,69,Greenview,4922,Month-to-Month,United States,2754-VDLTR,Churned,0,0,Male,1,Fiber Optic,"41.528541, -122.955018",41.528541,-122.955018,0,95.2,1,0,0,Offer D,0,0,0,0,Bank Withdrawal,1,295,0,Q3,0,2,0,California,1,1,1,10,930.4,0,356.3,0.0,1286.7,0,1,96037,1
25,41,40.78,Attitude,Attitude of support person,69,Guatay,3407,Month-to-Month,United States,1041-RXHRA,Churned,0,0,Female,1,Fiber Optic,"32.857946, -116.561917",32.857946,-116.561917,0,70.25,0,0,0,,0,0,0,0,Bank Withdrawal,1,796,0,Q3,0,3,0,California,0,1,0,41,2868.05,0,1671.98,0.0,4540.03,1,1,91931,1
64,0,27.4,,,59,La Puente,3093,One Year,United States,0129-QMPDR,Stayed,0,0,Male,0,,"34.038983, -117.991372",34.038983,-117.991372,1,20.5,0,0,1,,0,0,1,1,Bank Withdrawal,1,30802,0,Q3,1,3,0,California,0,0,0,44,865.05,0,1205.6,0.0,2070.65,0,0,91746,0
34,19,0.0,,,67,Sacramento,3755,One Year,United States,0373-AIVNJ,Stayed,0,1,Male,1,Cable,"38.584505, -121.491956",38.584505,-121.491956,0,39.55,0,0,0,Offer E,1,1,0,0,Credit Card,0,16599,0,Q3,0,3,0,California,0,0,0,9,373.0,0,0.0,0.0,373.0,0,1,95814,0
38,0,38.74,,,59,Three Rivers,4700,One Year,United States,2320-TZRRH,Stayed,0,0,Female,0,,"36.413433, -118.854708",36.413433,-118.854708,0,19.5,0,0,0,,0,0,0,0,Credit Card,1,2318,0,Q3,0,3,0,California,0,0,0,20,403.15,0,774.8,0.0,1177.95,0,0,93271,0
35,8,16.14,,,47,Orange,2288,Month-to-Month,United States,1399-UBQIU,Stayed,0,1,Male,1,DSL,"33.81859, -117.821288",33.81859,-117.821288,0,69.35,0,0,0,,0,0,1,0,Bank Withdrawal,1,40915,0,Q3,0,3,0,California,1,1,1,11,712.25,0,177.54,0.0,889.79,0,1,92867,0
66,23,27.95,Attitude,Attitude of support person,89,Buena Park,3380,Month-to-Month,United States,7279-BUYWN,Churned,0,1,Female,1,Fiber Optic,"33.845706, -118.012204",33.845706,-118.012204,0,113.2,1,0,0,,1,1,1,0,Bank Withdrawal,1,44442,0,Q3,0,1,1,California,1,1,1,41,4689.5,0,1145.95,0.0,5835.45,0,1,90620,1
45,0,9.05,,,57,Penn Valley,5343,One Year,United States,6729-FZWSY,Stayed,0,0,Male,0,,"39.203817, -121.19584",39.203817,-121.19584,0,19.45,0,0,0,Offer A,0,0,1,0,Credit Card,1,9752,0,Q3,0,4,0,California,0,0,0,67,1195.95,0,606.35,0.0,1802.3,0,0,95946,0
79,16,14.75,,,68,San Pablo,5098,Two Year,United States,8628-MFKAX,Stayed,0,1,Female,1,Fiber Optic,"37.980269, -122.342635",37.980269,-122.342635,1,116.75,1,0,6,Offer A,1,1,1,1,Credit Card,1,55720,1,Q3,1,3,1,California,1,0,1,72,8277.05,0,1062.0,0.0,9339.05,0,1,94806,0
43,12,15.52,,,29,Fort Bragg,4895,One Year,United States,0484-FFVBJ,Stayed,0,0,Male,1,DSL,"39.455555, -123.683979",39.455555,-123.683979,0,64.85,0,0,0,,0,0,1,0,Bank Withdrawal,1,14417,0,Q3,0,5,0,California,1,1,1,32,2010.95,0,496.64,0.0,2507.59,0,1,95437,0
62,25,28.84,,,32,Berkeley,5402,Month-to-Month,United States,7147-AYBAA,Stayed,0,0,Male,1,Fiber Optic,"37.866009, -122.286228",37.866009,-122.286228,0,70.35,0,0,0,,0,0,1,0,Credit Card,1,15638,0,Q3,0,3,0,California,0,0,0,37,2552.9,0,1067.08,0.0,3619.98,0,1,94702,0
38,14,5.48,Price,Long distance charges,95,Piru,6173,Two Year,United States,2225-ZRGSG,Churned,0,1,Female,1,Fiber Optic,"34.432843, -118.730106",34.432843,-118.730106,1,93.9,1,0,1,Offer A,1,1,0,1,Bank Withdrawal,1,1459,1,Q3,1,1,0,California,0,0,0,70,6579.05,0,383.6,0.0,6962.65,0,1,93040,1
23,76,7.99,Competitor,Competitor made better offer,89,San Diego,3410,Month-to-Month,United States,3331-HQDTW,Churned,0,1,Female,1,Fiber Optic,"32.957195, -117.202542",32.957195,-117.202542,0,109.8,1,0,0,,1,1,1,0,Credit Card,1,28201,0,Q3,0,1,0,California,1,1,1,34,3587.25,0,271.66,0.0,3858.91,1,1,92130,1
34,22,15.45,,,80,Adelanto,5586,Month-to-Month,United States,6143-JQKEA,Stayed,0,0,Male,1,Cable,"34.667815, -117.536183",34.667815,-117.536183,0,45.8,0,0,0,,0,0,1,0,Credit Card,1,18980,0,Q3,0,3,0,California,0,0,0,10,436.2,0,154.5,0.0,590.7,0,1,92301,0
52,4,7.87,,,41,Sherman Oaks,5520,Two Year,United States,7570-WELNY,Stayed,0,0,Female,1,Fiber Optic,"34.146957, -118.432138",34.146957,-118.432138,1,84.7,1,0,1,Offer A,1,1,1,1,Bank Withdrawal,1,29387,0,Q3,1,3,0,California,0,0,0,68,5711.05,0,535.16,0.0,6246.21,0,1,91423,0
43,5,24.89,,,41,Cambria,4743,Two Year,United States,6650-BWFRT,Stayed,0,1,Female,1,Fiber Optic,"35.591387, -121.032256",35.591387,-121.032256,1,117.15,1,0,1,Offer A,1,1,1,1,Credit Card,1,6526,1,Q3,1,3,0,California,1,1,1,72,8529.5,0,1792.08,0.0,10321.58,0,1,93428,0
74,16,28.18,Competitor,Competitor offered more data,87,Los Gatos,5508,Month-to-Month,United States,7029-RPUAV,Churned,0,1,Male,1,Cable,"37.222842, -121.988727",37.222842,-121.988727,1,100.45,1,0,1,,0,0,1,1,Credit Card,1,13290,0,Q3,1,3,1,California,1,0,1,17,1622.45,0,479.06,0.0,2101.51,0,1,95030,1
34,0,12.43,Price,Long distance charges,81,Korbel,4133,Month-to-Month,United States,0031-PVLZI,Churned,0,0,Female,0,,"40.7666, -123.80458",40.7666,-123.80458,1,20.35,0,0,0,Offer E,0,0,0,1,Credit Card,1,155,0,Q3,0,1,0,California,0,0,0,4,76.35,0,49.72,0.0,126.07,0,0,95550,1
41,15,32.58,Competitor,Competitor made better offer,91,Escondido,5600,One Year,United States,2382-BCKQJ,Churned,0,1,Female,1,Fiber Optic,"33.141265, -116.967221",33.141265,-116.967221,0,100.15,1,0,0,Offer B,0,0,1,0,Bank Withdrawal,1,48690,0,Q3,0,3,0,California,1,1,1,62,6413.65,0,2019.96,0.0,8433.61,0,1,92027,1
78,15,6.33,,,61,Burbank,4477,Month-to-Month,United States,2080-CAZNM,Stayed,0,1,Female,1,Fiber Optic,"34.177267, -118.31003",34.177267,-118.31003,0,104.4,1,0,0,Offer B,1,0,1,0,Bank Withdrawal,1,11517,0,Q3,0,5,1,California,1,0,1,41,4133.95,0,259.53,0.0,4393.48,0,1,91502,0
46,20,0.0,,,76,Boonville,4094,Two Year,United States,6164-HAQTX,Stayed,0,1,Male,1,DSL,"39.025867, -123.381544",39.025867,-123.381544,0,53.95,0,0,0,,1,1,0,0,Bank Withdrawal,0,1374,1,Q3,0,3,0,California,0,0,1,71,3888.65,0,0.0,0.0,3888.65,0,1,95415,0
59,18,18.65,,,55,San Bernardino,5741,Month-to-Month,United States,3453-RTHJQ,Stayed,0,0,Male,1,Fiber Optic,"34.250069, -117.393949",34.250069,-117.393949,0,69.1,0,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,49355,0,Q3,0,4,0,California,0,0,0,6,435.0,0,111.9,0.0,546.9,0,1,92407,0
72,21,12.6,,,71,Palo Verde,5523,One Year,United States,1996-DBMUS,Stayed,0,0,Female,1,Fiber Optic,"33.3249, -114.758334",33.3249,-114.758334,1,70.65,0,0,10,,0,0,1,1,Bank Withdrawal,1,291,0,Q3,1,3,1,California,0,0,0,48,3545.05,0,604.8,0.0,4149.85,0,1,92266,0
53,0,10.13,,,57,Hemet,5722,Month-to-Month,United States,7785-RDVIG,Joined,1,0,Female,0,,"33.739415, -116.968339",33.739415,-116.968339,1,19.3,0,2,5,,0,0,0,1,Credit Card,1,29687,0,Q3,1,4,0,California,0,0,0,3,54.7,0,30.39,0.0,85.09,0,0,92543,0
38,24,15.69,,,36,Fair Oaks,3009,Month-to-Month,United States,5478-JJVZK,Stayed,0,0,Female,1,DSL,"38.652065, -121.25441",38.652065,-121.25441,0,60.9,1,0,0,,1,1,1,0,Credit Card,1,40750,0,Q3,0,4,0,California,0,0,0,33,2033.85,0,517.77,0.0,2551.62,0,1,95628,0
30,52,45.37,,,66,Midpines,3624,Month-to-Month,United States,3427-GGZZI,Stayed,0,0,Female,1,Fiber Optic,"37.581496, -119.972762",37.581496,-119.972762,1,89.1,1,0,1,,1,0,1,1,Bank Withdrawal,1,433,0,Q3,1,5,0,California,1,1,0,19,1620.8,0,862.03,0.0,2482.83,0,1,95345,0
44,0,25.4,,,22,Lafayette,6108,Two Year,United States,1830-IPXVJ,Stayed,1,0,Female,0,,"37.907777, -122.127161",37.907777,-122.127161,1,19.75,0,2,6,Offer B,0,0,0,1,Credit Card,1,23996,0,Q3,1,3,0,California,0,0,0,61,1311.6,0,1549.4,0.0,2861.0,0,0,94549,0
25,73,37.7,,,44,Irvine,5213,Month-to-Month,United States,4234-XTNEA,Joined,0,0,Male,1,Fiber Optic,"33.703976, -117.824172",33.703976,-117.824172,0,79.95,0,0,0,,0,0,1,0,Bank Withdrawal,1,17621,0,Q3,0,5,0,California,0,0,1,2,174.45,0,75.4,0.0,249.85,1,1,92606,0
51,0,35.52,,,67,Desert Hot Springs,2645,Two Year,United States,3812-LRZIR,Stayed,1,0,Female,0,,"33.948558, -116.516976",33.948558,-116.516976,1,24.5,1,1,1,,0,0,0,1,Bank Withdrawal,1,22796,0,Q3,1,3,0,California,0,0,0,27,761.95,0,959.04,0.0,1720.99,0,0,92240,0
26,82,45.06,,,44,San Leandro,4040,Month-to-Month,United States,5816-QVHRX,Stayed,0,0,Female,1,Fiber Optic,"37.687264, -122.15728",37.687264,-122.15728,0,100.3,1,0,0,,0,0,0,0,Credit Card,1,19815,1,Q3,0,5,0,California,1,1,1,37,3541.4,0,1667.22,0.0,5208.62,1,1,94579,0
37,0,11.27,,,69,Oakland,2774,One Year,United States,5808-TOTXO,Joined,1,0,Female,0,,"37.758019, -122.138678",37.758019,-122.138678,0,20.55,0,2,0,,0,0,1,0,Credit Card,1,42854,0,Q3,0,3,0,California,0,0,0,3,57.4,0,33.81,0.0,91.21,0,0,94605,0
39,0,45.18,,,74,Spreckels,4808,One Year,United States,4685-TFLLS,Stayed,1,0,Male,0,,"36.624641, -121.647195",36.624641,-121.647195,1,19.8,0,3,1,Offer D,0,0,0,1,Bank Withdrawal,1,407,0,Q3,1,5,0,California,0,0,0,18,342.3,0,813.24,0.0,1155.54,0,0,93962,0
39,0,35.39,,,49,Tomales,4735,Two Year,United States,4635-EJYPD,Stayed,1,0,Male,0,,"38.240769, -122.901041",38.240769,-122.901041,1,18.95,0,1,2,,0,0,0,1,Credit Card,1,384,0,Q3,1,4,0,California,0,0,0,32,613.95,0,1132.48,0.0,1746.43,0,0,94971,0
61,12,16.53,,,22,Lakewood,4509,Two Year,United States,1960-UOTYM,Stayed,1,1,Male,1,DSL,"33.840524, -118.148403",33.840524,-118.148403,1,79.2,0,2,5,,1,1,0,1,Bank Withdrawal,1,30173,0,Q3,1,4,0,California,1,1,1,52,4016.3,0,859.56,0.0,4875.86,0,1,90712,0
28,46,0.0,,,32,Van Nuys,4806,One Year,United States,6778-JFCMK,Stayed,0,0,Male,1,DSL,"34.202494, -118.448048",34.202494,-118.448048,0,50.6,0,0,0,Offer C,0,1,1,0,Mailed Check,0,51348,0,Q3,0,3,0,California,1,1,1,24,1288.75,0,0.0,0.0,1288.75,1,1,91405,0
35,16,43.33,Other,Don't know,87,Bridgeville,3979,Month-to-Month,United States,6393-WRYZE,Churned,0,0,Female,1,Fiber Optic,"40.372532, -123.525626",40.372532,-123.525626,1,97.65,1,0,1,,0,0,1,1,Bank Withdrawal,1,695,0,Q3,1,2,0,California,1,1,1,34,3207.55,0,1473.22,0.0,4680.77,0,1,95526,1
40,15,29.63,Competitor,Competitor had better devices,70,Long Beach,4238,Month-to-Month,United States,4759-TRPLW,Churned,0,0,Male,1,Fiber Optic,"33.778436, -118.118648",33.778436,-118.118648,0,70.4,0,0,0,Offer E,0,0,0,0,Bank Withdrawal,1,425,0,Q3,0,1,0,California,0,0,0,1,70.4,0,29.63,0.0,100.03,0,1,90822,1
35,23,18.99,Competitor,Competitor offered more data,96,Los Angeles,5514,Month-to-Month,United States,7912-SYRQT,Churned,0,0,Female,1,Fiber Optic,"34.11572, -118.192754",34.11572,-118.192754,0,75.1,1,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,64672,0,Q3,0,2,0,California,0,0,0,7,552.95,0,132.93,0.0,685.88,0,1,90042,1
40,29,41.92,Competitor,Competitor offered higher download speeds,87,Seeley,2029,Month-to-Month,United States,8775-CEBBJ,Churned,0,0,Female,1,Cable,"32.790282, -115.689559",32.790282,-115.689559,0,44.2,0,0,0,,0,0,1,0,Bank Withdrawal,1,1632,0,Q3,0,2,0,California,0,0,0,9,403.35,0,377.28,0.0,780.63,0,1,92273,1
22,85,0.0,,,42,Lost Hills,5640,Two Year,United States,0214-JHPFW,Stayed,0,1,Female,1,Cable,"35.637715, -119.893068",35.637715,-119.893068,1,57.8,0,0,9,,1,0,0,1,Bank Withdrawal,0,2502,1,Q3,1,4,0,California,1,1,1,70,4039.3,0,0.0,1.01,4038.29,1,1,93249,0
41,29,27.07,,,36,Whittier,5796,Month-to-Month,United States,0603-OLQDC,Stayed,1,0,Male,1,Cable,"34.007353, -118.033683",34.007353,-118.033683,0,69.85,0,1,0,Offer D,0,1,1,0,Mailed Check,1,32050,0,Q3,0,3,0,California,1,1,1,12,837.5,0,324.84,0.0,1162.34,0,1,90601,0
55,29,47.62,Competitor,Competitor had better devices,77,King City,5861,Month-to-Month,United States,9944-HKVVB,Churned,0,0,Female,1,Cable,"36.220761, -120.980777",36.220761,-120.980777,0,95.1,0,0,0,Offer E,1,0,1,0,Bank Withdrawal,1,14477,0,Q3,0,1,0,California,1,1,1,3,307.4,0,142.86,0.0,450.26,0,1,93930,1
25,52,3.57,,,40,Fullerton,5633,Two Year,United States,0795-LAFGP,Stayed,0,1,Male,1,DSL,"33.902211, -117.914922",33.902211,-117.914922,1,90.4,1,0,1,,1,1,0,1,Bank Withdrawal,1,21157,1,Q3,1,3,0,California,1,1,1,71,6668.05,0,253.47,0.0,6921.52,1,1,92835,0
57,18,0.0,,,36,Forestville,5380,Two Year,United States,6203-HBZPA,Stayed,0,1,Male,1,DSL,"38.499302, -122.92444",38.499302,-122.92444,0,63.9,0,0,0,,1,1,0,0,Credit Card,0,6216,1,Q3,0,4,0,California,1,1,1,52,3334.95,0,0.0,0.0,3334.95,0,1,95436,0
63,28,44.96,Competitor,Competitor offered more data,69,Sacramento,4811,Month-to-Month,United States,5480-TBGPH,Churned,0,1,Female,1,Fiber Optic,"38.687367, -121.34848",38.687367,-121.34848,1,99.3,0,0,0,,1,0,1,1,Credit Card,1,31373,0,Q3,0,3,0,California,1,1,1,24,2431.35,0,1079.04,0.0,3510.39,0,1,95842,1
38,0,32.86,,,26,Chatsworth,4158,Month-to-Month,United States,7017-VFULY,Joined,0,0,Female,0,,"34.294142, -118.603883",34.294142,-118.603883,1,20.1,0,0,9,,0,0,0,1,Bank Withdrawal,1,35325,0,Q3,1,3,0,California,0,0,0,2,43.15,0,65.72,0.0,108.87,0,0,91311,0
28,0,47.96,,,32,Woodacre,4803,One Year,United States,4636-TVXVG,Stayed,1,0,Male,0,,"38.005839, -122.638155",38.005839,-122.638155,1,19.95,0,2,9,,0,0,0,1,Bank Withdrawal,1,1449,0,Q3,1,4,0,California,0,0,0,62,1244.8,0,2973.52,0.0,4218.32,1,0,94973,0
59,20,47.46,,,43,Calpine,4323,Two Year,United States,7197-VOJMM,Stayed,0,0,Male,1,DSL,"39.672813, -120.456699",39.672813,-120.456699,1,69.2,0,0,0,,1,1,1,1,Credit Card,1,322,1,Q3,0,3,0,California,1,1,0,67,4671.65,0,3179.82,0.0,7851.47,0,1,96124,0
31,0,20.16,,,55,Sacramento,3022,Month-to-Month,United States,5222-JCXZT,Stayed,0,0,Male,0,,"38.585826, -121.376263",38.585826,-121.376263,0,19.0,0,0,0,,0,0,0,0,Mailed Check,1,23362,0,Q3,0,4,0,California,0,0,0,4,78.9,0,80.64,0.0,159.54,0,0,95864,0
25,52,40.63,,,63,Glendale,5669,Month-to-Month,United States,8356-WUAOJ,Joined,0,0,Female,1,DSL,"34.13658, -118.245839",34.13658,-118.245839,1,45.0,0,0,7,Offer E,0,0,1,1,Bank Withdrawal,1,41390,0,Q3,1,5,0,California,0,0,0,1,45.0,10,40.63,0.0,95.63,1,0,91205,0
46,26,13.72,,,43,Groveland,5828,Month-to-Month,United States,0225-ZORZP,Joined,0,0,Male,1,Fiber Optic,"37.902968, -119.667544",37.902968,-119.667544,0,84.3,0,0,0,Offer E,1,0,0,0,Bank Withdrawal,1,3680,0,Q3,0,5,0,California,1,1,0,3,235.05,0,41.16,0.0,276.21,0,1,95321,0
24,0,9.75,,,63,La Crescenta,3808,Two Year,United States,9350-ZXYJC,Stayed,0,0,Female,0,,"34.239636, -118.245259",34.239636,-118.245259,0,25.3,1,0,0,Offer E,0,0,1,0,Credit Card,1,29110,0,Q3,0,3,0,California,0,0,0,4,116.95,0,39.0,0.0,155.95,1,0,91214,0
49,0,22.22,,,28,Carlsbad,5308,Two Year,United States,3973-SKMLN,Stayed,0,0,Male,0,,"33.148116, -117.306043",33.148116,-117.306043,0,19.9,0,0,0,,0,0,1,0,Credit Card,1,35582,0,Q3,0,3,0,California,0,0,0,71,1355.1,0,1577.62,42.18,2890.54,0,0,92008,0
43,0,34.07,,,78,Courtland,2722,Month-to-Month,United States,4018-KJYUY,Stayed,1,0,Male,0,,"38.311609, -121.554034",38.311609,-121.554034,0,20.15,0,2,0,Offer D,0,0,0,0,Credit Card,1,699,0,Q3,0,5,0,California,0,0,0,22,432.5,0,749.54,0.0,1182.04,0,0,95615,0
27,0,11.57,,,29,Alturas,5962,Two Year,United States,5647-URDKA,Stayed,1,0,Male,0,,"41.468877, -120.54229",41.468877,-120.54229,1,19.7,0,1,8,,0,0,0,1,Credit Card,1,5096,0,Q3,1,4,0,California,0,0,0,8,130.25,0,92.56,0.0,222.81,1,0,96101,0
43,27,27.43,,,54,Sacramento,5596,Month-to-Month,United States,6692-YQHXC,Stayed,0,0,Male,1,Fiber Optic,"38.687367, -121.34848",38.687367,-121.34848,0,69.95,0,0,0,,0,0,1,0,Credit Card,1,31373,0,Q3,0,5,0,California,0,0,0,16,1205.5,0,438.88,0.0,1644.38,0,1,95842,0
24,0,36.5,,,66,Watsonville,5294,Two Year,United States,9397-TZSHA,Stayed,0,0,Female,0,,"36.931654, -121.752383",36.931654,-121.752383,0,24.6,1,0,0,Offer A,0,0,0,0,Credit Card,1,81141,0,Q3,0,5,0,California,0,0,0,69,1678.05,0,2518.5,28.42,4168.13,1,0,95076,0
42,28,11.66,,,55,Northridge,4099,Two Year,United States,7255-SSFBC,Stayed,1,1,Male,1,Fiber Optic,"34.238208, -118.55029",34.238208,-118.55029,1,112.25,1,3,2,Offer A,1,0,1,1,Bank Withdrawal,1,25751,1,Q3,1,4,0,California,1,1,1,72,8041.65,0,839.52,0.0,8881.17,0,1,91324,0
74,20,48.34,Competitor,Competitor had better devices,96,San Pedro,3128,Month-to-Month,United States,8258-GSTJK,Churned,0,0,Male,1,Fiber Optic,"33.744119, -118.31448",33.744119,-118.31448,0,77.0,1,0,0,,0,0,1,0,Bank Withdrawal,1,21279,0,Q3,0,1,1,California,0,0,0,3,237.75,0,145.02,0.0,382.77,0,1,90732,1
57,6,23.35,Attitude,Attitude of support person,84,Wendel,2248,Month-to-Month,United States,9210-IAHGH,Churned,0,0,Female,1,DSL,"40.345949, -120.081187",40.345949,-120.081187,0,70.75,0,0,0,Offer E,0,0,1,0,Credit Card,1,162,1,Q3,0,1,0,California,1,1,1,7,450.8,0,163.45,0.0,614.25,0,1,96136,1
23,0,47.25,,,22,Los Angeles,4545,One Year,United States,4616-EWBNJ,Stayed,0,0,Female,0,,"34.11572, -118.192754",34.11572,-118.192754,0,20.1,0,0,0,Offer D,0,0,0,0,Bank Withdrawal,1,64672,0,Q3,0,3,0,California,0,0,0,16,318.6,0,756.0,0.0,1074.6,1,0,90042,0
77,19,0.0,Competitor,Competitor made better offer,73,San Diego,5377,Month-to-Month,United States,7932-WPTDS,Churned,0,0,Female,1,DSL,"32.886925, -117.152162",32.886925,-117.152162,1,24.8,0,0,1,,0,0,1,1,Bank Withdrawal,0,74232,0,Q3,1,1,1,California,0,0,0,1,24.8,0,0.0,0.0,24.8,0,1,92126,1
53,7,41.88,Attitude,Attitude of support person,79,Agoura Hills,6120,Two Year,United States,6990-YNRIO,Churned,0,1,Male,1,Fiber Optic,"34.129058, -118.759788",34.129058,-118.759788,1,108.65,1,0,0,,0,1,0,1,Bank Withdrawal,1,25303,1,Q3,0,1,0,California,1,1,1,65,6937.95,0,2722.2,0.0,9660.15,0,1,91301,1
49,15,22.56,,,23,Olympic Valley,4855,Month-to-Month,United States,7379-FNIUJ,Joined,0,0,Male,1,Fiber Optic,"39.191797, -120.212401",39.191797,-120.212401,0,100.2,0,0,0,Offer E,1,1,0,0,Bank Withdrawal,1,942,0,Q3,0,3,0,California,1,1,1,2,198.5,10,45.12,0.0,253.62,0,0,96146,0
19,41,0.0,,,69,Browns Valley,4042,One Year,United States,3181-VTHOE,Stayed,0,1,Male,1,DSL,"39.292334, -121.320597",39.292334,-121.320597,1,51.05,0,0,10,,1,0,1,1,Bank Withdrawal,0,1477,1,Q3,1,4,0,California,1,1,0,70,3635.15,120,0.0,0.0,3755.15,1,0,95918,0
35,0,4.38,,,48,Sacramento,4650,One Year,United States,5505-OVWQW,Stayed,0,0,Female,0,,"38.608405, -121.449942",38.608405,-121.449942,0,20.15,0,0,0,,0,0,0,0,Mailed Check,1,25355,0,Q3,0,5,0,California,0,0,0,17,353.65,0,74.46,0.0,428.11,0,0,95815,0
38,21,49.33,,,50,Sun City,4916,Month-to-Month,United States,2275-RBYQS,Joined,0,0,Female,1,DSL,"33.69887, -117.25071",33.69887,-117.25071,0,45.4,0,0,0,Offer E,0,0,1,0,Credit Card,1,13151,0,Q3,0,3,0,California,0,0,0,1,45.4,0,49.33,0.0,94.73,0,1,92587,0
23,59,40.54,,,77,Tranquillity,3570,Two Year,United States,8670-MEFCP,Stayed,1,1,Female,1,Cable,"36.635661, -120.288644",36.635661,-120.288644,1,92.9,1,2,7,,1,1,1,1,Credit Card,1,1130,1,Q3,1,3,0,California,1,1,1,36,3379.25,0,1459.44,0.0,4838.69,1,1,93668,0
37,30,45.74,,,67,Santa Barbara,2689,Month-to-Month,United States,2135-DQWAQ,Stayed,0,0,Female,1,Fiber Optic,"34.460197, -119.802602",34.460197,-119.802602,0,85.3,0,0,0,Offer E,1,0,1,0,Credit Card,1,16477,0,Q3,0,4,0,California,0,0,1,5,420.45,10,228.7,0.0,659.15,0,0,93111,0
56,27,1.17,Other,Don't know,96,San Francisco,4033,Month-to-Month,United States,4910-GMJOT,Churned,0,0,Female,1,Fiber Optic,"37.797526, -122.464531",37.797526,-122.464531,0,94.6,1,0,0,,0,0,1,0,Bank Withdrawal,1,2240,0,Q3,0,1,0,California,1,1,1,1,94.6,0,1.17,0.0,95.77,0,1,94129,1
72,14,41.11,,,63,Fields Landing,5755,One Year,United States,6726-WEXXK,Stayed,0,1,Male,1,Fiber Optic,"40.726949, -124.217378",40.726949,-124.217378,1,85.9,1,0,7,,0,1,1,1,Bank Withdrawal,1,228,0,Q3,1,3,1,California,0,0,0,27,2220.1,0,1109.97,0.0,3330.07,0,1,95537,0
47,30,25.1,,,79,Cambria,6193,One Year,United States,5915-DGNVC,Stayed,0,1,Female,1,DSL,"35.591387, -121.032256",35.591387,-121.032256,1,71.8,1,0,9,Offer B,1,1,0,1,Bank Withdrawal,1,6526,0,Q3,1,4,0,California,1,1,0,49,3472.05,0,1229.9,0.0,4701.95,0,1,93428,0
59,2,21.25,,,71,San Jose,5258,One Year,United States,3696-XRIEN,Stayed,0,1,Female,1,DSL,"37.257063, -121.923037",37.257063,-121.923037,0,82.5,1,0,0,Offer B,0,1,1,0,Credit Card,1,45257,1,Q3,0,4,0,California,1,1,1,50,4179.1,0,1062.5,21.35,5220.25,0,1,95124,0
31,0,33.4,,,28,Oakland,3428,One Year,United States,2150-OEGBV,Stayed,0,0,Male,0,,"37.809014, -122.269739",37.809014,-122.269739,0,20.1,0,0,0,,0,0,0,0,Bank Withdrawal,1,11702,0,Q3,0,5,0,California,0,0,0,27,562.6,0,901.8,0.0,1464.4,0,0,94612,0
52,15,38.45,,,44,El Cajon,4258,One Year,United States,2725-IWWBA,Stayed,1,1,Male,1,DSL,"32.79697, -116.969082",32.79697,-116.969082,1,56.9,0,2,9,Offer B,0,1,0,1,Credit Card,1,55277,1,Q3,1,4,0,California,0,0,0,46,2560.1,0,1768.7,0.0,4328.8,0,1,92020,0
50,23,0.0,,,74,Garden Grove,4282,Month-to-Month,United States,7880-XSOJX,Stayed,0,0,Male,1,DSL,"33.787165, -117.931889",33.787165,-117.931889,0,42.4,0,0,0,,1,1,0,0,Credit Card,0,50641,1,Q3,0,4,0,California,0,0,0,4,146.4,0,0.0,0.0,146.4,0,1,92840,0
23,42,48.97,,,70,Novato,4084,One Year,United States,0956-ACVZC,Stayed,0,1,Female,1,Fiber Optic,"38.112166, -122.634384",38.112166,-122.634384,0,94.1,0,0,0,,0,0,1,0,Credit Card,1,24741,0,Q3,0,3,0,California,1,1,1,54,5060.9,140,2644.38,0.0,7845.28,1,0,94947,0
58,0,30.07,,,44,Felton,3561,Two Year,United States,3525-DVKFN,Stayed,0,0,Female,0,,"37.089111, -122.062213",37.089111,-122.062213,0,19.4,0,0,0,Offer D,0,0,0,0,Credit Card,1,8728,0,Q3,0,3,0,California,0,0,0,17,358.05,0,511.19,0.0,869.24,0,0,95018,0
42,15,8.59,Competitor,Competitor had better devices,75,Pearblossom,2226,Month-to-Month,United States,3374-LXDEV,Churned,0,1,Female,1,Fiber Optic,"34.445239, -117.894868",34.445239,-117.894868,0,89.4,1,0,0,Offer D,1,0,0,0,Bank Withdrawal,1,1613,1,Q3,0,1,0,California,0,0,0,13,1132.35,0,111.67,0.0,1244.02,0,1,93553,1
74,21,49.91,Attitude,Attitude of support person,86,Newport Beach,6259,Month-to-Month,United States,3207-OYBWH,Churned,0,1,Male,1,Fiber Optic,"33.601309, -117.902304",33.601309,-117.902304,1,95.25,1,0,1,,1,0,1,1,Bank Withdrawal,1,4242,0,Q3,1,2,1,California,1,0,0,57,5427.05,0,2844.87,12.59,8259.33,0,1,92661,1
72,22,45.76,Dissatisfaction,Product dissatisfaction,82,Moreno Valley,5273,Month-to-Month,United States,5956-VKDTT,Churned,0,0,Female,1,Fiber Optic,"33.970661, -117.255039",33.970661,-117.255039,1,74.35,1,0,4,Offer E,0,0,1,1,Bank Withdrawal,1,46214,0,Q3,1,1,1,California,0,0,0,5,334.8,0,228.8,0.0,563.6,0,1,92557,1
28,27,37.95,Other,Don't know,83,Oxnard,3425,Month-to-Month,United States,0320-JDNQG,Churned,0,0,Male,1,Fiber Optic,"34.18454, -119.224666",34.18454,-119.224666,1,99.85,0,0,1,,0,1,1,1,Bank Withdrawal,1,25322,1,Q3,1,1,0,California,1,1,1,23,2331.3,0,872.85,0.0,3204.15,1,1,93035,1
70,12,16.19,Other,Moved,83,Camarillo,2767,Month-to-Month,United States,3871-IKPYH,Churned,0,0,Male,1,Fiber Optic,"34.227846, -119.079903",34.227846,-119.079903,0,69.1,0,0,0,,0,0,0,0,Bank Withdrawal,1,42853,0,Q3,0,3,1,California,0,0,0,1,69.1,0,16.19,0.0,85.29,0,1,93010,1
45,0,5.58,,,22,Rancho Santa Fe,4314,Two Year,United States,3078-ZKNTS,Stayed,1,0,Female,0,,"32.99356, -117.207121",32.99356,-117.207121,1,19.75,0,1,7,,0,0,1,1,Bank Withdrawal,1,1072,0,Q3,1,3,0,California,0,0,0,13,246.7,0,72.54,0.0,319.24,0,0,92091,0
54,0,23.28,,,77,Lakewood,6064,Two Year,United States,7416-CKTEP,Stayed,0,0,Female,0,,"33.841027, -118.078097",33.841027,-118.078097,1,19.6,0,0,10,Offer B,0,0,1,1,Bank Withdrawal,1,20890,0,Q3,1,4,0,California,0,0,0,57,1134.25,0,1326.96,0.0,2461.21,0,0,90715,0
47,0,31.45,,,61,Orange,3488,One Year,United States,5173-ZXXXL,Joined,0,0,Male,0,,"33.792791, -117.789749",33.792791,-117.789749,0,19.95,0,0,0,,0,0,0,0,Credit Card,1,37916,0,Q3,0,4,0,California,0,0,0,2,47.7,0,62.9,0.0,110.6,0,0,92869,0
38,19,0.0,,,34,Los Angeles,2290,One Year,United States,0384-LPITE,Stayed,0,1,Male,1,Cable,"34.137412, -118.207607",34.137412,-118.207607,0,62.05,0,0,0,,1,1,0,0,Credit Card,0,27866,0,Q3,0,3,0,California,1,1,1,40,2511.55,0,0.0,0.0,2511.55,0,1,90041,0
61,4,0.0,,,39,Carlsbad,4173,Two Year,United States,5110-CHOPY,Stayed,0,1,Female,1,Cable,"33.098018, -117.258203",33.098018,-117.258203,0,53.6,0,0,0,,0,1,0,0,Bank Withdrawal,0,43161,0,Q3,0,3,0,California,1,1,1,60,3237.05,0,0.0,0.0,3237.05,0,1,92009,0
32,5,31.14,Competitor,Competitor had better devices,91,Los Angeles,3965,Month-to-Month,United States,2058-DCJBE,Churned,0,0,Male,1,Fiber Optic,"34.065875, -118.238728",34.065875,-118.238728,0,69.75,0,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,30596,0,Q3,0,1,0,California,0,0,0,5,324.6,0,155.7,0.0,480.3,0,1,90012,1
40,0,12.71,,,37,Mill Creek,4184,Two Year,United States,7850-THJMU,Stayed,1,0,Female,0,,"40.331975, -121.460674",40.331975,-121.460674,1,19.65,0,2,4,,0,0,0,1,Credit Card,1,78,0,Q3,1,4,0,California,0,0,0,26,494.9,0,330.46,0.0,825.36,0,0,96061,0
70,21,0.0,Competitor,Competitor had better devices,85,Adin,2573,Month-to-Month,United States,6397-JNZZG,Churned,0,1,Female,1,DSL,"41.171578, -120.913161",41.171578,-120.913161,1,55.55,0,0,1,Offer B,1,0,0,1,Credit Card,0,615,0,Q3,1,1,1,California,1,0,1,43,2342.2,0,0.0,0.0,2342.2,0,1,96006,1
30,41,12.88,,,22,Clipper Mills,3794,One Year,United States,6543-JXSOO,Stayed,0,0,Female,1,DSL,"39.562239, -121.14836",39.562239,-121.14836,1,57.75,0,0,5,Offer D,1,1,1,1,Credit Card,1,282,1,Q3,1,3,0,California,0,0,0,23,1282.85,0,296.24,0.0,1579.09,0,1,95930,0
64,3,23.27,,,61,Fallbrook,4965,Two Year,United States,9637-CDTKZ,Stayed,0,1,Male,1,Fiber Optic,"33.362575, -117.299644",33.362575,-117.299644,1,114.1,1,0,6,,1,1,1,1,Credit Card,1,42239,1,Q3,1,3,0,California,1,1,1,72,8086.4,0,1675.44,0.0,9761.84,0,1,92028,0
80,27,39.1,Competitor,Competitor had better devices,91,San Lucas,4962,Month-to-Month,United States,1363-TXLSL,Churned,0,0,Male,1,Fiber Optic,"36.125529, -120.864443",36.125529,-120.864443,1,70.3,0,0,0,Offer E,0,0,1,1,Bank Withdrawal,1,521,0,Q3,0,1,1,California,0,0,0,1,70.3,0,39.1,0.0,109.4,0,1,93954,1
55,9,29.27,,,71,Compton,3566,One Year,United States,4186-ZBUEW,Stayed,0,0,Female,1,DSL,"33.885811, -118.206459",33.885811,-118.206459,0,70.7,1,0,0,Offer C,1,0,1,0,Credit Card,1,51387,1,Q3,0,3,0,California,1,1,0,36,2511.95,60,1053.72,0.0,3625.67,0,0,90221,0
27,0,33.44,,,72,Rancho Mirage,3021,Two Year,United States,5249-QYHEX,Stayed,1,0,Female,0,,"33.763678, -116.429928",33.763678,-116.429928,1,24.8,1,2,2,Offer B,0,0,1,1,Credit Card,1,12465,0,Q3,1,5,0,California,0,0,0,40,1024.7,0,1337.6,0.0,2362.3,1,0,92270,0
64,0,6.9,,,40,Volcano,4528,Two Year,United States,1293-BSEUN,Stayed,1,0,Female,0,,"38.481902, -120.603668",38.481902,-120.603668,1,20.7,0,3,9,,0,0,1,1,Credit Card,1,1273,0,Q3,1,5,0,California,0,0,0,72,1482.3,0,496.8,0.0,1979.1,0,0,95689,0
41,29,27.21,Price,Price too high,96,Beverly Hills,5571,Month-to-Month,United States,5698-BQJOH,Churned,1,0,Female,1,Fiber Optic,"34.063947, -118.383001",34.063947,-118.383001,0,94.4,1,2,0,,0,0,0,0,Bank Withdrawal,1,8321,0,Q3,0,3,0,California,1,1,1,9,857.25,0,244.89,0.0,1102.14,0,1,90211,1
80,12,32.11,,,66,Foothill Ranch,4324,One Year,United States,1297-VQDRP,Stayed,1,1,Male,1,Fiber Optic,"33.698728, -117.67768",33.698728,-117.67768,1,107.15,1,1,0,Offer A,0,0,1,1,Credit Card,1,10936,1,Q3,0,5,1,California,1,0,1,68,7379.8,50,2183.48,0.0,9613.28,0,0,92610,0
50,0,37.7,,,51,Villa Park,3339,One Year,United States,6072-NUQCB,Stayed,1,0,Male,0,,"33.817473, -117.810462",33.817473,-117.810462,1,20.25,0,2,1,Offer D,0,0,0,1,Bank Withdrawal,1,5935,0,Q3,1,3,0,California,0,0,0,22,488.25,0,829.4,0.0,1317.65,0,0,92861,0
75,16,26.0,,,24,Kelseyville,5987,One Year,United States,9681-KYGYB,Stayed,0,1,Male,1,Fiber Optic,"38.93496, -122.792243",38.93496,-122.792243,1,88.2,1,0,5,Offer B,1,1,1,1,Bank Withdrawal,1,9902,0,Q3,1,4,1,California,0,0,0,49,4159.45,0,1274.0,0.0,5433.45,0,1,95451,0
22,85,46.33,,,66,Planada,3224,Month-to-Month,United States,6578-KRMAW,Stayed,0,1,Male,1,Fiber Optic,"37.329725, -120.306399",37.329725,-120.306399,0,93.4,0,0,0,,1,1,1,0,Credit Card,1,4150,0,Q3,0,3,0,California,1,1,0,32,2979.3,0,1482.56,0.0,4461.86,1,1,95365,0
24,0,1.88,,,78,Bakersfield,4896,Two Year,United States,8143-ETQTI,Stayed,1,0,Female,0,,"35.140938, -119.051348",35.140938,-119.051348,1,19.65,0,3,9,Offer D,0,0,1,1,Credit Card,1,25126,0,Q3,1,4,0,California,0,0,0,23,451.55,0,43.24,0.0,494.79,1,0,93313,0
28,69,30.07,,,55,Mt Baldy,3407,Month-to-Month,United States,2801-NISEI,Stayed,0,0,Male,1,DSL,"34.231318, -117.662032",34.231318,-117.662032,0,54.95,0,0,0,,0,1,0,0,Bank Withdrawal,1,47,1,Q3,0,3,0,California,0,0,0,24,1348.5,0,721.68,0.0,2070.18,1,1,91759,0
63,0,3.84,,,70,Dunsmuir,4828,One Year,United States,4359-INNWN,Stayed,0,0,Female,0,,"41.212695, -122.392067",41.212695,-122.392067,0,20.05,0,0,0,Offer D,0,0,0,0,Credit Card,1,2602,0,Q3,0,4,0,California,0,0,0,17,337.9,0,65.28,43.68,359.5,0,0,96025,0
49,27,11.11,,,52,San Jose,5499,Two Year,United States,5278-PNYOX,Stayed,0,1,Female,1,Fiber Optic,"37.327069, -121.916819",37.327069,-121.916819,0,100.65,0,0,0,,0,0,0,0,Credit Card,1,27023,1,Q3,0,3,0,California,1,1,1,49,4917.75,0,544.39,0.0,5462.14,0,1,95126,0
44,0,21.66,,,71,Fresno,3159,One Year,United States,5214-CHIWJ,Stayed,0,0,Male,0,,"36.757345, -119.818274",36.757345,-119.818274,0,20.3,0,0,0,,0,0,0,0,Credit Card,1,16346,0,Q3,0,5,0,California,0,0,0,27,595.05,0,584.82,0.0,1179.87,0,0,93728,0
51,0,34.87,,,58,Sacramento,5416,Month-to-Month,United States,1735-XMJVH,Stayed,1,0,Male,0,,"38.556306, -121.495817",38.556306,-121.495817,1,19.35,0,3,0,Offer E,0,0,1,1,Mailed Check,1,21313,0,Q3,0,3,0,California,0,0,0,8,152.6,0,278.96,0.0,431.56,0,0,95818,0
64,9,12.03,,,56,Long Beach,4283,Month-to-Month,United States,0410-IPFTY,Stayed,0,0,Female,1,Fiber Optic,"33.778436, -118.118648",33.778436,-118.118648,1,83.85,0,0,1,Offer C,1,0,1,1,Bank Withdrawal,1,425,0,Q3,1,3,0,California,1,1,0,31,2674.15,0,372.93,11.37,3035.71,0,1,90822,0
59,17,24.93,,,63,Dobbins,6021,One Year,United States,3807-BPOMJ,Stayed,0,0,Female,1,Fiber Optic,"39.381174, -121.21191",39.381174,-121.21191,1,94.75,0,0,6,Offer B,0,1,1,1,Bank Withdrawal,1,614,0,Q3,1,4,0,California,1,1,1,55,5276.1,0,1371.15,0.0,6647.25,0,1,95935,0
39,0,22.83,,,48,Cupertino,4950,Two Year,United States,4367-NUYAO,Stayed,1,0,Male,0,,"37.306612, -122.080621",37.306612,-122.080621,1,25.75,1,1,5,,0,0,0,1,Credit Card,1,54431,0,Q3,1,5,0,California,0,0,0,10,257.5,0,228.3,0.0,485.8,0,0,95014,0
34,16,49.58,,,48,Hawaiian Gardens,4522,One Year,United States,4086-ATNFV,Stayed,1,1,Female,1,Cable,"33.830431, -118.074071",33.830431,-118.074071,1,60.8,0,1,7,Offer C,1,1,1,1,Mailed Check,1,14852,0,Q3,1,4,0,California,0,0,0,34,2042.05,0,1685.72,0.0,3727.77,0,1,90716,0
38,0,22.23,,,26,Loomis,2907,One Year,United States,0902-RFHOF,Stayed,0,0,Male,0,,"38.809175, -121.171375",38.809175,-121.171375,0,20.1,0,0,0,,0,0,0,0,Credit Card,1,11191,0,Q3,0,3,0,California,0,0,0,38,730.1,0,844.74,0.0,1574.84,0,0,95650,0
72,29,10.2,,,71,Cotati,4964,One Year,United States,3915-ODIYG,Stayed,0,0,Male,1,DSL,"38.326215, -122.718742",38.326215,-122.718742,0,71.75,1,0,0,,1,1,1,0,Bank Withdrawal,1,7936,0,Q3,0,3,1,California,1,1,0,60,4374.55,10,612.0,0.0,4996.55,0,0,94931,0
60,5,31.13,,,33,Berkeley,4858,Month-to-Month,United States,1101-SSWAG,Stayed,0,0,Female,1,DSL,"37.866009, -122.286228",37.866009,-122.286228,1,51.1,1,0,1,,0,0,1,1,Bank Withdrawal,1,15638,0,Q3,1,5,0,California,0,0,0,15,711.15,0,466.95,0.0,1178.1,0,1,94702,0
25,47,24.85,,,79,Carpinteria,6469,Two Year,United States,9239-GZHZE,Stayed,0,1,Female,1,Fiber Optic,"34.441398, -119.513163",34.441398,-119.513163,1,113.65,1,0,6,Offer A,1,1,1,1,Credit Card,1,17409,1,Q3,1,3,0,California,1,1,1,72,8124.2,0,1789.2,0.0,9913.4,1,1,93013,0
51,0,43.91,,,25,Arcadia,6302,Two Year,United States,1927-QEWMY,Stayed,0,0,Female,0,,"34.128284, -118.047732",34.128284,-118.047732,1,20.5,0,0,6,Offer A,0,0,0,1,Credit Card,1,30933,0,Q3,1,4,0,California,0,0,0,72,1502.25,0,3161.52,0.0,4663.77,0,0,91007,0
45,7,25.96,Dissatisfaction,Product dissatisfaction,96,El Dorado,3190,Month-to-Month,United States,4484-CGXFK,Churned,0,0,Female,1,DSL,"38.63153, -120.842609",38.63153,-120.842609,0,55.3,0,0,0,,0,0,1,0,Bank Withdrawal,1,4097,0,Q3,0,1,0,California,1,1,0,3,196.15,0,77.88,0.0,274.03,0,1,95623,1
34,19,28.21,,,68,Topaz,4668,Two Year,United States,5702-KVQRD,Stayed,0,1,Male,1,DSL,"38.636052, -119.489162",38.636052,-119.489162,1,82.55,0,0,2,Offer A,0,1,1,1,Bank Withdrawal,1,116,1,Q3,1,3,0,California,1,1,1,71,5832.65,0,2002.91,0.0,7835.56,0,1,96133,0
29,52,43.45,Dissatisfaction,Limited range of services,66,Foothill Ranch,4663,One Year,United States,3932-CMDTD,Churned,0,1,Female,1,Fiber Optic,"33.698728, -117.67768",33.698728,-117.67768,0,105.65,0,0,0,,1,0,1,0,Bank Withdrawal,1,10936,1,Q3,0,2,0,California,1,1,1,4,443.9,0,173.8,0.0,617.7,1,1,92610,1
37,0,8.91,Attitude,Attitude of support person,91,Oceanside,3361,Month-to-Month,United States,4083-EUGRJ,Churned,0,0,Male,0,,"33.254497, -117.285879",33.254497,-117.285879,0,20.25,0,0,0,,0,0,0,0,Credit Card,1,46893,0,Q3,0,1,0,California,0,0,0,9,178.5,0,80.19,0.0,258.69,0,0,92057,1
47,8,16.49,Competitor,Competitor had better devices,87,Daly City,4773,Month-to-Month,United States,6017-PPLPX,Churned,0,0,Male,1,Fiber Optic,"37.691561, -122.445202",37.691561,-122.445202,1,70.45,0,0,1,,0,0,1,1,Bank Withdrawal,1,47453,0,Q3,1,1,0,California,0,0,0,20,1470.95,0,329.8,0.0,1800.75,0,1,94014,1
30,59,38.78,,,63,Guatay,2421,Month-to-Month,United States,8486-AYEQH,Stayed,0,0,Female,1,Fiber Optic,"32.857946, -116.561917",32.857946,-116.561917,0,76.05,1,0,0,,0,0,1,0,Bank Withdrawal,1,796,0,Q3,0,5,0,California,0,0,0,31,2227.8,0,1202.18,0.0,3429.98,0,1,91931,0
27,48,0.0,Dissatisfaction,Limited range of services,71,Oakdale,4207,Month-to-Month,United States,8650-RHRKE,Churned,0,1,Male,1,DSL,"37.785033, -120.776141",37.785033,-120.776141,0,29.65,0,0,0,Offer E,0,0,1,0,Bank Withdrawal,0,25384,0,Q3,0,3,0,California,0,1,0,4,118.5,0,0.0,0.0,118.5,1,1,95361,1
22,73,31.48,,,61,Fortuna,5625,Month-to-Month,United States,0258-NOKBL,Joined,0,1,Male,1,Fiber Optic,"40.584991, -124.121504",40.584991,-124.121504,0,90.4,0,0,0,,1,0,0,0,Bank Withdrawal,1,12241,0,Q3,0,5,0,California,1,1,0,3,268.45,0,94.44,0.0,362.89,1,1,95540,0
53,9,1.34,Attitude,Attitude of support person,70,Burlingame,2578,Month-to-Month,United States,9846-GKXAS,Churned,0,0,Female,1,Fiber Optic,"37.57028, -122.365778",37.57028,-122.365778,0,90.8,0,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,40346,0,Q3,0,3,0,California,1,1,1,9,809.75,0,12.06,0.0,821.81,0,1,94010,1
20,0,5.84,,,31,Linden,6042,Two Year,United States,6484-LATFU,Stayed,0,0,Male,0,,"38.047746, -121.030499",38.047746,-121.030499,0,24.55,1,0,0,,0,0,0,0,Credit Card,1,3148,0,Q3,0,3,0,California,0,0,0,68,1657.4,0,397.12,0.0,2054.52,1,0,95236,0
47,26,27.65,,,40,West Covina,5151,One Year,United States,7753-USQYQ,Stayed,0,0,Male,1,Cable,"34.024405, -117.898722",34.024405,-117.898722,0,64.2,0,0,0,Offer B,1,0,1,0,Bank Withdrawal,1,31622,1,Q3,0,3,0,California,1,1,0,55,3627.3,0,1520.75,0.0,5148.05,0,0,91792,0
29,41,11.42,,,24,Reseda,5157,Month-to-Month,United States,2916-BQZLN,Stayed,0,1,Male,1,Fiber Optic,"34.200175, -118.540958",34.200175,-118.540958,0,84.75,1,0,0,,0,1,1,0,Bank Withdrawal,1,68018,0,Q3,0,4,0,California,0,0,0,19,1651.95,0,216.98,49.38,1819.55,1,1,91335,0
62,20,38.53,Competitor,Competitor made better offer,91,San Diego,2847,Month-to-Month,United States,5884-GCYMI,Churned,0,0,Male,1,Fiber Optic,"32.957195, -117.202542",32.957195,-117.202542,0,69.4,0,0,0,Offer E,0,0,0,0,Mailed Check,1,28201,0,Q3,0,1,0,California,0,0,0,1,69.4,0,38.53,0.0,107.93,0,1,92130,1
61,18,40.32,Attitude,Attitude of support person,81,Berkeley,4513,Month-to-Month,United States,8128-YVJRG,Churned,0,0,Female,1,Fiber Optic,"37.878554, -122.26609",37.878554,-122.26609,0,79.65,1,0,0,,0,1,1,0,Credit Card,1,10147,0,Q3,0,1,0,California,0,0,0,7,604.7,0,282.24,0.0,886.94,0,1,94709,1
41,29,27.63,,,35,Raisin City,5632,Month-to-Month,United States,4220-TINQT,Stayed,0,1,Female,1,Fiber Optic,"36.594542, -119.905245",36.594542,-119.905245,1,106.35,1,0,3,,0,0,1,1,Bank Withdrawal,1,265,1,Q3,1,5,0,California,1,1,1,61,6751.35,0,1685.43,0.0,8436.78,0,1,93652,0
55,12,9.3,,,51,Bakersfield,6067,Two Year,United States,9823-EALYC,Stayed,1,1,Male,1,DSL,"35.383937, -119.020428",35.383937,-119.020428,1,80.85,1,2,6,,1,1,1,1,Bank Withdrawal,1,12963,1,Q3,1,3,0,California,0,0,1,72,5727.45,0,669.6,0.0,6397.05,0,1,93301,0
44,23,1.19,Competitor,Competitor had better devices,94,Traver,4155,Month-to-Month,United States,9921-ZVRHG,Churned,0,1,Female,1,Fiber Optic,"36.456091, -119.486225",36.456091,-119.486225,0,80.45,1,0,0,,0,0,1,0,Bank Withdrawal,1,646,0,Q3,0,1,0,California,0,0,0,14,1072.0,0,16.66,0.0,1088.66,0,1,93673,1
48,2,13.74,,,65,Los Angeles,3152,Month-to-Month,United States,2038-YSEZE,Stayed,0,0,Female,1,DSL,"34.108455, -118.362081",34.108455,-118.362081,0,67.45,1,0,0,Offer C,1,1,0,0,Credit Card,1,49839,1,Q3,0,3,0,California,0,0,0,29,1801.1,0,398.46,0.0,2199.56,0,1,90046,0
21,76,10.61,Competitor,Competitor had better devices,86,Redwood City,4369,One Year,United States,4088-YLDSU,Churned,0,1,Male,1,Fiber Optic,"37.410567, -122.297152",37.410567,-122.297152,1,104.15,1,0,1,Offer B,0,0,1,1,Bank Withdrawal,1,25569,1,Q3,1,1,0,California,1,1,1,55,5743.05,0,583.55,0.0,6326.6,1,1,94062,1
32,22,29.78,,,42,Zenia,5044,Two Year,United States,6308-CQRBU,Stayed,0,1,Female,1,Fiber Optic,"40.170357, -123.417298",40.170357,-123.417298,1,109.25,1,0,7,,1,0,0,1,Bank Withdrawal,1,259,1,Q3,1,3,0,California,1,1,1,71,7707.7,0,2114.38,0.0,9822.08,0,1,95595,0
64,7,0.0,Dissatisfaction,Lack of self-service on Website,85,Sequoia National Park,2846,Month-to-Month,United States,1334-FJSVR,Churned,0,0,Male,1,DSL,"36.527243, -118.594938",36.527243,-118.594938,0,24.25,0,0,0,Offer E,0,0,1,0,Bank Withdrawal,0,56,0,Q3,0,1,0,California,0,0,0,1,24.25,0,0.0,0.0,24.25,0,1,93262,1
47,21,46.23,Dissatisfaction,Network reliability,75,El Monte,5687,Month-to-Month,United States,4629-NRXKX,Churned,0,0,Female,1,Fiber Optic,"34.079934, -118.046695",34.079934,-118.046695,1,70.4,0,0,1,,0,0,0,1,Bank Withdrawal,1,30211,0,Q3,1,1,0,California,0,0,0,2,147.15,0,92.46,0.0,239.61,0,1,91731,1
22,53,5.75,Price,Price too high,71,Rodeo,2774,One Year,United States,6261-RCVNS,Churned,0,1,Female,1,DSL,"38.027218, -122.23463",38.027218,-122.23463,0,73.9,0,0,0,Offer B,1,1,0,0,Credit Card,1,8506,1,Q3,0,2,0,California,1,1,0,42,3160.55,0,241.5,0.0,3402.05,1,1,94572,1
60,0,11.13,,,62,Chula Vista,4941,Two Year,United States,8229-BUJHX,Stayed,1,0,Female,0,,"32.607964, -117.059459",32.607964,-117.059459,1,20.5,0,1,8,,0,0,0,1,Bank Withdrawal,1,71126,0,Q3,1,4,0,California,0,0,0,71,1500.95,0,790.23,0.0,2291.18,0,0,91911,0
45,0,32.95,,,60,Laguna Niguel,2559,Month-to-Month,United States,5701-SVCWR,Joined,1,0,Female,0,,"33.529047, -117.701175",33.529047,-117.701175,0,24.0,1,1,0,Offer E,0,0,0,0,Credit Card,1,62103,0,Q3,0,4,0,California,0,0,0,1,24.0,0,32.95,0.0,56.95,0,0,92677,0
45,6,25.56,,,24,Alturas,5965,Month-to-Month,United States,3420-YJLQT,Joined,0,0,Female,1,Fiber Optic,"41.468877, -120.54229",41.468877,-120.54229,0,79.55,1,0,0,Offer E,1,0,0,0,Bank Withdrawal,1,5096,0,Q3,0,4,0,California,0,0,0,2,151.75,0,51.12,0.0,202.87,0,1,96101,0
30,51,9.28,,,48,Prather,4867,Two Year,United States,4178-EGMON,Stayed,0,0,Male,1,Fiber Optic,"37.007238, -119.505661",37.007238,-119.505661,1,88.0,1,0,9,,1,1,1,1,Credit Card,1,1314,1,Q3,1,3,0,California,0,0,0,70,5986.45,0,649.6,0.0,6636.05,0,1,93651,0
78,6,25.77,Competitor,Competitor made better offer,78,Merced,5697,Two Year,United States,8580-QVLOC,Churned,0,1,Female,1,DSL,"37.40122, -120.514191",37.40122,-120.514191,1,92.45,1,0,0,,1,1,0,1,Credit Card,1,23100,1,Q3,0,1,1,California,1,0,1,72,6440.25,0,1855.44,0.0,8295.69,0,1,95348,1
51,20,0.0,,,45,Moraga,5629,Month-to-Month,United States,8582-KRHPJ,Stayed,0,0,Male,1,DSL,"37.827946, -122.107185",37.827946,-122.107185,0,35.0,0,0,0,Offer B,1,1,1,0,Credit Card,0,16510,0,Q3,0,3,0,California,0,0,0,50,1782.4,0,0.0,0.0,1782.4,0,1,94556,0
31,0,5.88,,,67,Point Arena,3109,One Year,United States,1897-RCFUM,Stayed,1,0,Female,0,,"38.911299, -123.609588",38.911299,-123.609588,1,24.2,1,2,1,,0,0,1,1,Credit Card,1,1352,0,Q3,1,3,0,California,0,0,0,39,914.6,0,229.32,0.0,1143.92,0,0,95468,0
51,16,11.3,Attitude,Attitude of support person,86,Covelo,2421,Month-to-Month,United States,7780-OTDSO,Churned,0,0,Male,1,Fiber Optic,"39.83307, -123.178765",39.83307,-123.178765,1,99.4,1,0,1,,0,1,1,1,Bank Withdrawal,1,2296,0,Q3,1,1,0,California,1,1,1,18,1742.95,0,203.4,0.0,1946.35,0,1,95428,1
33,0,45.24,,,33,Escondido,3931,Two Year,United States,7527-QNRUS,Stayed,1,0,Male,0,,"33.141265, -116.967221",33.141265,-116.967221,1,25.15,1,3,8,Offer D,0,0,1,1,Credit Card,1,48690,0,Q3,1,3,0,California,0,0,0,17,412.6,0,769.08,0.0,1181.68,0,0,92027,0
56,25,20.65,,,69,Fullerton,5904,One Year,United States,7995-ZHHNZ,Stayed,0,0,Male,1,DSL,"33.868316, -117.929029",33.868316,-117.929029,1,56.1,1,0,1,Offer B,0,1,0,1,Credit Card,1,24502,0,Q3,1,4,0,California,0,0,0,42,2386.85,0,867.3,28.83,3225.32,0,1,92832,0
24,0,47.31,,,45,Orick,4416,Two Year,United States,0397-ZXWQF,Stayed,0,0,Male,0,,"41.336354, -124.044354",41.336354,-124.044354,0,20.5,0,0,0,Offer A,0,0,0,0,Bank Withdrawal,1,494,0,Q3,0,5,0,California,0,0,0,67,1430.95,0,3169.77,0.0,4600.72,1,0,95555,0
75,28,9.55,Competitor,Competitor offered more data,67,Campo,2767,Month-to-Month,United States,2260-USTRB,Churned,0,0,Female,1,Fiber Optic,"32.673483, -116.472863",32.673483,-116.472863,0,70.2,0,0,0,,0,0,1,0,Bank Withdrawal,1,3133,0,Q3,0,1,1,California,0,0,0,2,115.95,0,19.1,0.0,135.05,0,1,91906,1
46,2,14.3,Competitor,Competitor offered more data,86,Marina,3080,Month-to-Month,United States,3671-SHRSP,Churned,0,1,Male,1,Fiber Optic,"36.689582, -121.758398",36.689582,-121.758398,1,80.6,0,0,1,Offer E,0,0,1,1,Mailed Check,1,21759,1,Q3,1,3,0,California,0,0,0,4,319.15,0,57.2,0.0,376.35,0,1,93933,1
29,59,10.68,,,33,Salinas,4394,Two Year,United States,2419-FSORS,Stayed,0,1,Male,1,Fiber Optic,"36.722898, -121.633648",36.722898,-121.633648,1,108.4,1,0,8,Offer A,1,0,1,1,Bank Withdrawal,1,53946,1,Q3,1,4,0,California,1,1,1,72,7719.5,0,768.96,0.0,8488.46,1,1,93906,0
77,17,30.78,,,60,Temecula,5168,Two Year,United States,8606-CIQUL,Stayed,1,1,Male,1,Fiber Optic,"33.540604, -117.10909",33.540604,-117.10909,1,115.75,1,1,1,Offer A,1,1,1,1,Credit Card,1,25655,1,Q3,1,4,1,California,1,0,1,72,8399.15,110,2216.16,0.0,10725.31,0,0,92591,0
48,19,0.0,,,40,Santa Maria,3087,Month-to-Month,United States,7595-EHCDL,Stayed,1,1,Male,1,DSL,"34.943523, -120.256729",34.943523,-120.256729,1,50.6,0,2,10,,0,0,0,1,Credit Card,0,30540,0,Q3,1,3,0,California,1,1,1,32,1653.45,0,0.0,0.0,1653.45,0,1,93454,0
69,6,47.9,Competitor,Competitor made better offer,90,San Diego,5750,Month-to-Month,United States,3319-DWOEP,Churned,0,1,Male,1,Fiber Optic,"32.898613, -117.202937",32.898613,-117.202937,1,95.75,0,0,0,Offer E,0,0,1,1,Bank Withdrawal,1,4258,0,Q3,0,3,1,California,1,0,1,6,573.75,0,287.4,0.0,861.15,0,1,92121,1
57,11,0.0,,,29,Studio City,5565,Month-to-Month,United States,1530-ZTDOZ,Stayed,0,0,Female,1,Cable,"34.139082, -118.39275",34.139082,-118.39275,1,40.65,0,0,6,,0,1,0,1,Bank Withdrawal,0,26157,0,Q3,1,4,0,California,0,0,1,49,2070.75,0,0.0,0.0,2070.75,0,1,91604,0
25,85,22.01,Competitor,Competitor made better offer,82,San Diego,2857,Month-to-Month,United States,0224-HJAPT,Churned,0,0,Male,1,Cable,"32.825086, -117.199424",32.825086,-117.199424,0,47.15,1,0,0,,0,0,0,0,Bank Withdrawal,1,51213,0,Q3,0,2,0,California,0,1,0,5,223.15,0,110.05,0.0,333.2,1,1,92117,1
26,69,0.0,,,24,San Jose,4050,Two Year,United States,3891-NLXJB,Stayed,0,0,Male,1,DSL,"37.387027, -121.897775",37.387027,-121.897775,0,40.55,0,0,0,,1,1,1,0,Credit Card,0,26389,1,Q3,0,3,0,California,0,1,0,37,1390.85,50,0.0,0.0,1440.85,1,0,95131,0
29,69,30.92,Attitude,Attitude of support person,89,Pacoima,5828,Month-to-Month,United States,1612-EOHDH,Churned,0,0,Female,1,DSL,"34.255442, -118.421314",34.255442,-118.421314,0,45.15,0,0,0,Offer E,0,0,0,0,Bank Withdrawal,1,97318,0,Q3,0,3,0,California,0,1,0,1,45.15,0,30.92,0.0,76.07,1,1,91331,1
43,19,0.0,Other,Poor expertise of online support,67,Bridgeville,5122,Month-to-Month,United States,3237-AJGEH,Churned,1,0,Female,1,DSL,"40.372532, -123.525626",40.372532,-123.525626,1,31.0,0,1,1,,0,0,1,1,Credit Card,0,695,1,Q3,1,3,0,California,0,0,0,3,95.05,20,0.0,0.0,115.05,0,0,95526,1
48,6,35.64,Other,Don't know,91,Fallbrook,3520,Month-to-Month,United States,9048-JVYVF,Churned,0,0,Male,1,Cable,"33.362575, -117.299644",33.362575,-117.299644,0,69.35,0,0,0,,0,0,1,0,Bank Withdrawal,1,42239,1,Q3,0,2,0,California,1,1,1,3,191.35,0,106.92,0.0,298.27,0,1,92028,1
46,10,0.0,,,61,Lost Hills,2725,One Year,United States,3441-CGZJH,Stayed,1,1,Female,1,DSL,"35.637715, -119.893068",35.637715,-119.893068,1,60.4,0,2,8,,0,1,1,1,Credit Card,0,2502,1,Q3,1,3,0,California,1,1,1,43,2640.55,100,0.0,0.0,2740.55,0,0,93249,0
42,0,16.35,,,70,Burbank,5221,One Year,United States,5546-QUERU,Stayed,0,0,Male,0,,"34.169706, -118.323548",34.169706,-118.323548,0,19.95,0,0,0,,0,0,1,0,Credit Card,1,18539,0,Q3,0,3,0,California,0,0,0,13,257.0,0,212.55,0.0,469.55,0,0,91506,0
80,25,33.63,Competitor,Competitor made better offer,90,Temecula,2673,One Year,United States,6946-LMSQS,Churned,0,0,Male,1,Fiber Optic,"33.507255, -117.029473",33.507255,-117.029473,1,89.05,1,0,3,Offer C,0,1,1,1,Bank Withdrawal,1,46171,0,Q3,1,1,1,California,1,0,0,25,2177.45,0,840.75,0.0,3018.2,0,1,92592,1
26,48,11.23,,,55,San Diego,3350,Month-to-Month,United States,8731-WBBMB,Stayed,0,1,Female,1,Cable,"32.825086, -117.199424",32.825086,-117.199424,1,81.9,0,0,7,,1,0,0,1,Bank Withdrawal,1,51213,1,Q3,1,4,0,California,1,1,1,26,2078.55,0,291.98,44.86,2325.67,1,1,92117,0
40,6,0.0,,,66,Trinity Center,3145,Month-to-Month,United States,7365-BVCJH,Joined,0,0,Male,1,DSL,"41.081847, -122.700545",41.081847,-122.700545,0,24.4,0,0,0,Offer E,0,0,1,0,Bank Withdrawal,0,734,0,Q3,0,5,0,California,0,0,0,1,24.4,0,0.0,0.0,24.4,0,1,96091,0
75,20,11.23,,,69,Palermo,6156,One Year,United States,3339-EAQNV,Stayed,0,0,Male,1,Fiber Optic,"39.435756, -121.552071",39.435756,-121.552071,1,97.25,1,0,7,,1,0,1,1,Credit Card,1,1254,0,Q3,1,5,1,California,1,1,1,72,7133.1,0,808.56,0.0,7941.66,0,1,95968,0
53,9,21.97,Dissatisfaction,Service dissatisfaction,77,Thornton,4539,Month-to-Month,United States,7005-CCBKV,Churned,0,0,Male,1,Fiber Optic,"38.157794, -121.520223",38.157794,-121.520223,0,84.4,0,0,0,,1,0,1,0,Bank Withdrawal,1,1472,0,Q3,0,3,0,California,1,1,0,6,556.35,0,131.82,0.0,688.17,0,1,95686,1
42,27,33.5,Dissatisfaction,Product dissatisfaction,75,Monrovia,4287,Month-to-Month,United States,3376-BMGFE,Churned,1,0,Female,1,Fiber Optic,"34.1528, -118.000482",34.1528,-118.000482,0,70.9,0,1,0,Offer E,0,0,1,0,Bank Withdrawal,1,41067,0,Q3,0,1,0,California,0,0,0,4,273.0,0,134.0,8.74,398.26,0,1,91016,1
56,10,5.1,Price,Price too high,93,North Hollywood,5571,Month-to-Month,United States,6618-RYATB,Churned,0,1,Female,1,Fiber Optic,"34.207295, -118.400022",34.207295,-118.400022,0,79.55,1,0,0,Offer E,0,0,1,0,Credit Card,1,57146,0,Q3,0,2,0,California,0,0,0,1,79.55,0,5.1,0.0,84.65,0,1,91605,1
54,24,21.15,,,41,Irvine,4980,Month-to-Month,United States,0621-HJWXJ,Stayed,0,0,Female,1,Fiber Optic,"33.667145, -117.732135",33.667145,-117.732135,1,81.55,1,0,1,Offer B,1,0,1,1,Bank Withdrawal,1,6301,0,Q3,1,4,0,California,0,0,0,63,5029.05,0,1332.45,0.0,6361.5,0,1,92618,0
51,9,29.38,Competitor,Competitor made better offer,93,San Diego,6230,One Year,United States,0565-IYCGT,Churned,0,1,Male,1,DSL,"32.825086, -117.199424",32.825086,-117.199424,0,78.6,1,0,0,Offer A,1,1,1,0,Credit Card,1,51213,1,Q3,0,1,0,California,1,1,0,69,5356.45,0,2027.22,0.0,7383.67,0,1,92117,1
45,16,23.34,,,74,Rialto,3498,Month-to-Month,United States,5858-EAFCZ,Joined,0,0,Male,1,DSL,"34.156758, -117.404686",34.156758,-117.404686,0,44.45,0,0,0,,0,0,0,0,Credit Card,1,18518,0,Q3,0,3,0,California,0,0,0,1,44.45,0,23.34,0.0,67.79,0,1,92377,0
64,18,44.33,,,75,Willows,5839,Two Year,United States,2882-WDTBA,Stayed,0,1,Male,1,Cable,"39.493991, -122.286363",39.493991,-122.286363,1,75.75,0,0,4,Offer A,1,1,1,1,Bank Withdrawal,1,8812,1,Q3,1,4,0,California,0,0,1,69,5388.15,0,3058.77,0.0,8446.92,0,1,95988,0
66,8,32.08,,,66,Pasadena,4368,One Year,United States,3756-VNWDH,Stayed,0,0,Male,1,Fiber Optic,"34.146635, -118.139225",34.146635,-118.139225,1,100.75,1,0,6,,0,1,1,1,Bank Withdrawal,1,16812,0,Q3,1,3,1,California,1,0,1,65,6674.65,0,2085.2,0.0,8759.85,0,1,91101,0
48,21,1.37,Competitor,Competitor offered more data,85,San Jose,5175,One Year,United States,4404-HIBDJ,Churned,0,1,Female,1,DSL,"37.387027, -121.897775",37.387027,-121.897775,0,74.3,0,0,0,,1,1,0,0,Credit Card,1,26389,1,Q3,0,1,0,California,0,0,1,25,1863.8,0,34.25,0.0,1898.05,0,1,95131,1
19,69,34.01,,,58,Escondido,5718,One Year,United States,7228-PAQPD,Stayed,0,0,Female,1,Cable,"33.141265, -116.967221",33.141265,-116.967221,0,59.1,0,0,0,Offer D,0,0,0,0,Credit Card,1,48690,1,Q3,0,4,0,California,1,1,0,14,772.85,0,476.14,0.0,1248.99,1,1,92027,0
40,0,17.4,,,38,Santa Barbara,4745,One Year,United States,7665-VIGUD,Stayed,0,0,Male,0,,"34.457541, -119.631072",34.457541,-119.631072,0,20.35,0,0,0,,0,0,0,0,Credit Card,1,12741,0,Q3,0,5,0,California,0,0,0,10,176.3,0,174.0,0.0,350.3,0,0,93108,0
30,69,16.13,,,75,Carson,5802,One Year,United States,6421-SZVEM,Stayed,1,0,Female,1,Fiber Optic,"33.822295, -118.26411",33.822295,-118.26411,1,82.85,0,1,4,Offer C,0,1,1,1,Bank Withdrawal,1,55486,0,Q3,1,3,0,California,1,1,0,28,2320.8,0,451.64,0.0,2772.44,0,1,90745,0
72,10,0.0,,,33,Valley Village,2104,Two Year,United States,1636-NTNCO,Stayed,0,0,Male,1,DSL,"34.165783, -118.399795",34.165783,-118.399795,0,50.95,0,0,0,,1,0,1,0,Credit Card,0,27453,0,Q3,0,3,1,California,1,0,1,4,207.35,0,0.0,0.0,207.35,0,1,91607,0
48,16,0.0,Competitor,Competitor made better offer,93,Kernville,2038,Month-to-Month,United States,5650-VDUDS,Churned,0,0,Female,1,Cable,"35.852892, -118.397782",35.852892,-118.397782,0,24.25,0,0,0,Offer E,0,0,1,0,Mailed Check,0,1873,0,Q3,0,2,0,California,0,0,0,4,96.05,0,0.0,0.0,96.05,0,1,93238,1
36,25,1.48,,,20,Bonsall,2385,Month-to-Month,United States,5424-RLQLC,Stayed,0,0,Male,1,DSL,"33.290907, -117.202895",33.290907,-117.202895,0,59.65,0,0,0,Offer D,1,0,1,0,Credit Card,1,3849,0,Q3,0,3,0,California,0,0,1,10,638.95,90,14.8,0.0,743.75,0,0,92003,0
25,58,6.23,,,78,El Sobrante,4090,Two Year,United States,8146-QQKZH,Stayed,0,1,Female,1,DSL,"37.963995, -122.288296",37.963995,-122.288296,1,81.85,0,0,4,Offer A,0,1,0,1,Bank Withdrawal,1,25399,1,Q3,1,4,0,California,1,1,1,71,5924.4,0,442.33,0.0,6366.73,1,1,94803,0
42,29,32.78,,,52,Navarro,3655,Month-to-Month,United States,3352-ALMCK,Stayed,0,1,Male,1,Fiber Optic,"39.182916, -123.552571",39.182916,-123.552571,0,102.65,1,0,0,,1,0,1,0,Credit Card,1,148,0,Q3,0,4,0,California,1,1,1,40,4108.15,0,1311.2,0.0,5419.35,0,1,95463,0
44,3,18.38,Dissatisfaction,Poor expertise of phone support,76,Hathaway Pines,2850,Month-to-Month,United States,3018-TFTSU,Churned,0,1,Male,1,Fiber Optic,"38.184914, -120.364085",38.184914,-120.364085,0,81.7,0,0,0,Offer D,0,1,0,0,Bank Withdrawal,1,335,0,Q3,0,1,0,California,0,0,0,12,858.6,0,220.56,0.0,1079.16,0,1,95233,1
58,0,6.65,,,63,Armona,5816,Month-to-Month,United States,2308-STERM,Joined,0,0,Female,0,,"36.315979, -119.710852",36.315979,-119.710852,0,19.4,0,0,0,,0,0,0,0,Credit Card,1,2872,0,Q3,0,5,0,California,0,0,0,2,61.05,0,13.3,0.0,74.35,0,0,93202,0