diff --git "a/train.csv" "b/train.csv" new file mode 100644--- /dev/null +++ "b/train.csv" @@ -0,0 +1,4226 @@ +Age,Avg Monthly GB Download,Avg Monthly Long Distance Charges,Churn Category,Churn Reason,Churn Score,City,CLTV,Contract,Country,Customer ID,Customer Status,Dependents,Device Protection Plan,Gender,Internet Service,Internet Type,Lat Long,Latitude,Longitude,Married,Monthly Charge,Multiple Lines,Number of Dependents,Number of Referrals,Offer,Online Backup,Online Security,Paperless Billing,Partner,Payment Method,Phone Service,Population,Premium Tech Support,Quarter,Referred a Friend,Satisfaction Score,Senior Citizen,State,Streaming Movies,Streaming Music,Streaming TV,Tenure in Months,Total Charges,Total Extra Data Charges,Total Long Distance Charges,Total Refunds,Total Revenue,Under 30,Unlimited Data,Zip Code,Churn +72,4,19.44,,,51,San Mateo,4849,Two Year,United States,4526-ZJJTM,Stayed,0,1,Female,1,Fiber Optic,"37.538309, -122.305109",37.538309,-122.305109,1,88.4,0,0,1,,1,0,0,1,Bank Withdrawal,1,37926,0,Q3,1,3,1,California,1,1,0,25,2191.15,0,486.0,0.0,2677.15,0,1,94403,0 +27,59,45.62,,,27,Sutter Creek,3715,Month-to-Month,United States,5302-BDJNT,Stayed,0,1,Male,1,Fiber Optic,"38.432145, -120.77069",38.432145,-120.77069,0,95.5,1,0,0,,0,0,0,0,Bank Withdrawal,1,4610,1,Q3,0,3,0,California,0,0,1,35,3418.2,0,1596.7,0.0,5014.9,1,1,95685,0 +59,0,16.07,,,59,Santa Cruz,5092,Month-to-Month,United States,5468-BPMMO,Stayed,0,0,Male,0,,"37.007882, -122.065975",37.007882,-122.065975,1,19.6,0,0,3,,0,0,0,1,Bank Withdrawal,1,4563,0,Q3,1,5,0,California,0,0,0,46,851.2,0,739.22,0.0,1590.42,0,0,95064,0 +25,27,0.0,,,49,Brea,2068,One Year,United States,2212-LYASK,Stayed,0,1,Male,1,DSL,"33.924143, -117.79387",33.924143,-117.79387,1,45.85,0,0,3,,1,0,1,1,Credit Card,0,1408,0,Q3,1,4,0,California,1,1,0,27,1246.4,30,0.0,0.0,1276.4,1,0,92823,0 +31,21,17.22,Dissatisfaction,Network reliability,88,San Jose,4026,One Year,United States,0378-XSZPU,Churned,0,1,Male,1,Cable,"37.311088, -121.961786",37.311088,-121.961786,1,60.3,0,0,1,Offer B,1,1,0,1,Credit Card,1,29914,0,Q3,1,2,0,California,0,0,0,58,3563.8,0,998.76,0.0,4562.56,0,1,95117,1 +32,30,11.94,Competitor,Competitor had better devices,81,Stockton,5351,Month-to-Month,United States,6023-YEBUP,Churned,0,1,Male,1,Cable,"38.033219, -121.297433",38.033219,-121.297433,0,100.95,1,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,40611,0,Q3,0,1,0,California,1,1,1,3,329.95,10,35.82,0.0,375.77,0,0,95210,1 +36,8,10.23,,,77,San Quentin,5436,Month-to-Month,United States,7030-NJVDP,Stayed,0,0,Male,1,Fiber Optic,"37.942551, -122.491642",37.942551,-122.491642,1,89.25,0,0,2,,0,1,1,1,Bank Withdrawal,1,6448,1,Q3,1,3,0,California,1,1,0,24,2210.2,0,245.52,0.0,2455.72,0,1,94964,0 +48,16,8.98,Price,Price too high,79,Mountain View,5413,Month-to-Month,United States,7549-MYGPK,Churned,0,1,Female,1,Fiber Optic,"37.380662, -122.086022",37.380662,-122.086022,1,100.55,1,0,3,Offer B,1,1,1,1,Bank Withdrawal,1,32143,0,Q3,1,2,0,California,0,0,1,63,6215.35,0,565.74,0.0,6781.09,0,0,94040,1 +72,14,44.81,,,75,Somis,5388,Two Year,United States,2469-DTSGX,Stayed,0,1,Female,1,Fiber Optic,"34.297628, -119.014627",34.297628,-119.014627,0,111.65,1,0,0,Offer A,1,0,0,0,Bank Withdrawal,1,2966,1,Q3,0,5,1,California,1,0,1,72,7943.45,0,3226.32,0.0,11169.77,0,1,93066,0 +54,12,14.88,,,78,San Diego,3172,Month-to-Month,United States,3090-LETTY,Joined,1,0,Male,1,DSL,"32.957195, -117.202542",32.957195,-117.202542,0,60.95,1,2,0,,1,1,0,0,Bank Withdrawal,1,28201,0,Q3,0,4,0,California,0,0,0,2,134.6,0,29.76,0.0,164.36,0,1,92130,0 +67,22,44.26,,,34,California City,2364,One Year,United States,6486-LHTMA,Stayed,0,1,Female,1,Fiber Optic,"35.151491, -117.927597",35.151491,-117.927597,1,90.7,1,0,1,,0,0,1,1,Bank Withdrawal,1,8316,0,Q3,1,3,1,California,0,0,1,31,2835.5,0,1372.06,0.0,4207.56,0,1,93505,0 +79,2,32.62,,,58,West Hills,2901,Two Year,United States,9799-CAYJJ,Joined,0,0,Female,1,Fiber Optic,"34.199787, -118.68493",34.199787,-118.68493,1,69.3,0,0,1,Offer E,0,0,1,1,Bank Withdrawal,1,23637,0,Q3,1,4,1,California,0,0,0,2,153.8,0,65.24,0.0,219.04,0,1,91307,0 +20,71,26.64,,,28,Willow Creek,4515,One Year,United States,7690-KPNCU,Stayed,0,1,Male,1,DSL,"40.949012, -123.655847",40.949012,-123.655847,1,73.05,0,0,5,Offer B,0,1,1,1,Credit Card,1,1666,0,Q3,1,3,0,California,1,1,1,64,4688.65,0,1704.96,0.0,6393.61,1,1,95573,0 +30,30,26.26,Competitor,Competitor offered higher download speeds,87,Earlimart,2876,Month-to-Month,United States,9576-ANLXO,Churned,0,0,Female,1,Fiber Optic,"35.858054, -119.305858",35.858054,-119.305858,0,69.55,0,0,0,,0,0,1,0,Bank Withdrawal,1,9318,0,Q3,0,1,0,California,0,0,0,3,222.3,0,78.78,0.0,301.08,0,1,93219,1 +72,23,11.86,,,40,Bridgeport,4143,Two Year,United States,1089-HDMKP,Stayed,1,0,Male,1,Cable,"38.184583, -119.286558",38.184583,-119.286558,0,54.55,0,1,0,,1,0,1,0,Bank Withdrawal,1,826,1,Q3,0,4,1,California,0,0,0,11,601.25,0,130.46,0.0,731.71,0,1,93517,0 +62,7,30.61,Competitor,Competitor offered more data,87,Magalia,3182,Month-to-Month,United States,1092-GANHU,Churned,0,1,Male,1,Fiber Optic,"39.933852, -121.584371",39.933852,-121.584371,0,76.65,0,0,0,,0,0,1,0,Bank Withdrawal,1,11168,0,Q3,0,2,0,California,0,0,0,17,1313.55,0,520.37,0.0,1833.92,0,1,95954,1 +71,13,19.14,,,30,Murrieta,5061,One Year,United States,2931-VUVJN,Stayed,0,1,Female,1,Fiber Optic,"33.548869, -117.334165",33.548869,-117.334165,1,94.05,1,0,0,,1,1,1,1,Bank Withdrawal,1,36149,1,Q3,0,3,1,California,0,0,0,59,5483.9,30,1129.26,0.0,6643.16,0,0,92562,0 +48,9,27.41,,,50,Goleta,4114,Two Year,United States,2077-DDHJK,Stayed,0,1,Female,1,DSL,"34.489983, -120.091246",34.489983,-120.091246,1,70.9,1,0,2,,1,1,0,1,Credit Card,1,49975,1,Q3,1,4,0,California,0,0,0,68,4911.35,0,1863.88,49.37,6725.86,0,1,93117,0 +22,59,2.73,,,77,Stockton,4237,Two Year,United States,9114-DPSIA,Stayed,1,1,Male,1,DSL,"37.965695, -121.260051",37.965695,-121.260051,1,81.0,1,3,8,,1,1,0,1,Credit Card,1,34138,1,Q3,1,3,0,California,1,1,0,72,5750.0,0,196.56,0.0,5946.56,1,1,95205,0 +38,20,27.89,Attitude,Attitude of support person,69,Van Nuys,2699,Month-to-Month,United States,3494-JCHRQ,Churned,0,0,Male,1,Fiber Optic,"34.17847, -118.459472",34.17847,-118.459472,0,70.05,0,0,0,,0,0,1,0,Bank Withdrawal,1,23646,0,Q3,0,2,0,California,0,0,0,1,70.05,0,27.89,0.0,97.94,0,1,91411,1 +46,0,43.8,,,46,El Centro,4691,One Year,United States,2277-AXSDC,Stayed,0,0,Female,0,,"32.770393, -115.60915",32.770393,-115.60915,0,19.75,0,0,0,,0,0,0,0,Bank Withdrawal,1,43712,0,Q3,0,4,0,California,0,0,0,32,624.15,0,1401.6,0.0,2025.75,0,0,92243,0 +47,3,17.07,,,28,Placerville,4592,Month-to-Month,United States,1928-BXYIV,Joined,0,0,Male,1,DSL,"38.733714, -120.795213",38.733714,-120.795213,0,61.15,1,0,0,Offer E,1,1,0,0,Bank Withdrawal,1,34146,0,Q3,0,4,0,California,0,0,0,1,61.15,0,17.07,0.0,78.22,0,1,95667,0 +48,20,38.5,,,62,Culver City,2651,Month-to-Month,United States,7326-RIGQZ,Stayed,1,0,Male,1,Fiber Optic,"33.993991, -118.39704",33.993991,-118.39704,1,69.8,0,3,9,,0,0,1,1,Bank Withdrawal,1,31963,0,Q3,1,4,0,California,0,0,0,6,377.85,0,231.0,0.0,608.85,0,1,90230,0 +68,19,8.97,Attitude,Attitude of support person,91,Forbestown,5166,Month-to-Month,United States,8634-MPHTR,Churned,0,1,Male,1,Fiber Optic,"39.531028, -121.24807",39.531028,-121.24807,1,100.05,1,0,1,,0,0,1,1,Bank Withdrawal,1,452,0,Q3,1,1,1,California,1,0,1,47,4871.05,0,421.59,0.0,5292.64,0,1,95941,1 +48,0,19.28,,,57,Huntington Park,5190,Two Year,United States,0064-SUDOG,Stayed,1,0,Female,0,,"33.97803, -118.217141",33.97803,-118.217141,1,20.3,0,3,3,,0,0,0,1,Bank Withdrawal,1,78114,0,Q3,1,5,0,California,0,0,0,12,224.5,0,231.36,0.0,455.86,0,0,90255,0 +60,0,47.46,,,53,Chester,3142,Month-to-Month,United States,6972-SNKKW,Stayed,0,0,Female,0,,"40.243494, -121.154733",40.243494,-121.154733,0,20.0,0,0,0,,0,0,0,0,Mailed Check,1,2664,0,Q3,0,3,0,California,0,0,0,6,109.2,0,284.76,0.0,393.96,0,0,96020,0 +50,28,22.05,Attitude,Attitude of support person,71,Hawthorne,4017,Month-to-Month,United States,3877-JRJIP,Churned,0,0,Male,1,Cable,"33.914775, -118.348083",33.914775,-118.348083,0,59.85,1,0,0,,0,0,1,0,Bank Withdrawal,1,93315,0,Q3,0,2,0,California,0,0,1,1,59.85,0,22.05,0.0,81.9,0,1,90250,1 +80,5,28.64,Competitor,Competitor made better offer,72,Escondido,5345,Month-to-Month,United States,7409-KIUTL,Churned,0,0,Female,1,Fiber Optic,"33.141265, -116.967221",33.141265,-116.967221,0,71.0,0,0,0,,0,0,1,0,Bank Withdrawal,1,48690,0,Q3,0,3,1,California,0,0,0,1,71.0,0,28.64,0.0,99.64,0,1,92027,1 +76,10,42.29,,,34,Cathedral City,2677,One Year,United States,3951-NJCVI,Stayed,0,0,Female,1,Fiber Optic,"33.829583, -116.474131",33.829583,-116.474131,1,95.05,1,0,10,,0,0,1,1,Bank Withdrawal,1,43141,0,Q3,1,4,1,California,1,0,1,42,3944.5,100,1776.18,0.0,5820.68,0,0,92234,0 +34,0,40.91,,,79,Santa Barbara,4311,Two Year,United States,8285-ABVLB,Stayed,0,0,Female,0,,"34.438581, -119.685368",34.438581,-119.685368,1,19.85,0,0,0,,0,0,0,1,Credit Card,1,20893,0,Q3,0,4,0,California,0,0,0,70,1328.35,0,2863.7,33.29,4158.76,0,0,93103,0 +30,30,17.22,Other,Don't know,80,Elk Grove,5944,Month-to-Month,United States,0637-KVDLV,Churned,0,0,Male,1,Fiber Optic,"38.35363, -121.44195",38.35363,-121.44195,0,76.5,1,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,47065,0,Q3,0,1,0,California,0,0,0,2,162.45,0,34.44,0.0,196.89,0,1,95758,1 +50,11,35.49,Competitor,Competitor made better offer,65,San Dimas,3585,Month-to-Month,United States,0260-ZDLGK,Churned,1,1,Female,1,Cable,"34.102119, -117.815532",34.102119,-117.815532,0,72.9,0,2,0,,0,0,1,0,Credit Card,1,33878,1,Q3,0,1,0,California,1,1,1,9,651.4,0,319.41,0.0,970.81,0,1,91773,1 +28,52,35.2,,,23,Cedar Glen,5605,Month-to-Month,United States,1548-ARAGG,Stayed,1,0,Female,1,DSL,"34.255203, -117.175654",34.255203,-117.175654,1,58.5,1,3,9,,1,0,1,1,Credit Card,1,455,1,Q3,1,3,0,California,0,0,0,4,224.85,0,140.8,0.0,365.65,1,1,92321,0 +46,0,44.84,,,52,Los Angeles,6334,Two Year,United States,1987-AUELQ,Stayed,0,0,Female,0,,"34.028735, -118.317236",34.028735,-118.317236,1,25.05,1,0,0,,0,0,0,1,Credit Card,1,47143,0,Q3,0,5,0,California,0,0,0,71,1873.7,0,3183.64,0.0,5057.34,0,0,90018,0 +69,19,45.88,Competitor,Competitor made better offer,90,San Diego,2482,Month-to-Month,United States,2684-EIWEO,Churned,0,1,Female,1,Fiber Optic,"32.961064, -117.134917",32.961064,-117.134917,0,91.7,1,0,0,,1,1,0,0,Credit Card,1,47224,0,Q3,0,1,1,California,0,0,0,30,2758.15,0,1376.4,0.0,4134.55,0,1,92129,1 +35,56,12.96,,,54,Plymouth,4480,Two Year,United States,1027-LKKQQ,Stayed,1,1,Female,1,DSL,"38.489273, -120.891614",38.489273,-120.891614,1,80.45,0,3,3,,0,1,1,1,Bank Withdrawal,1,2220,1,Q3,1,3,0,California,1,1,1,72,5886.85,0,933.12,0.0,6819.97,0,1,95669,0 +37,14,2.72,,,38,Ione,2388,Month-to-Month,United States,3717-OEAUQ,Joined,0,0,Male,1,Fiber Optic,"38.33788, -120.954202",38.33788,-120.954202,0,70.7,0,0,0,Offer E,0,0,0,0,Credit Card,1,9752,0,Q3,0,4,0,California,0,0,0,2,129.2,10,5.44,0.0,144.64,0,0,95640,0 +60,0,18.64,,,33,Somes Bar,3828,Two Year,United States,7033-CLAMM,Stayed,1,0,Female,0,,"41.444606, -123.471895",41.444606,-123.471895,1,20.2,0,2,6,Offer B,0,0,0,1,Bank Withdrawal,1,202,0,Q3,1,5,0,California,0,0,0,48,1027.25,0,894.72,0.0,1921.97,0,0,95568,0 +39,6,14.07,Attitude,Attitude of service provider,95,Boulder Creek,2187,Month-to-Month,United States,1143-NMNQJ,Churned,0,0,Female,1,Fiber Optic,"37.171727, -122.142961",37.171727,-122.142961,0,85.7,1,0,0,,0,0,1,0,Bank Withdrawal,1,10520,0,Q3,0,2,0,California,1,1,0,2,169.8,0,28.14,0.0,197.94,0,1,95006,1 +35,13,22.33,Other,Don't know,71,Los Angeles,2039,Month-to-Month,United States,6839-ITVZJ,Churned,0,0,Female,1,DSL,"34.002642, -118.287596",34.002642,-118.287596,1,60.05,1,0,1,,1,0,1,1,Bank Withdrawal,1,56709,1,Q3,1,2,0,California,0,0,0,26,1616.15,0,580.58,0.0,2196.73,0,1,90037,1 +20,27,26.63,,,24,Esparto,5611,Month-to-Month,United States,8082-GHXOP,Stayed,1,0,Male,1,DSL,"38.834469, -122.127193",38.834469,-122.127193,0,44.0,0,1,0,Offer D,0,0,0,0,Credit Card,1,2756,0,Q3,0,3,0,California,0,1,0,13,659.35,0,346.19,0.0,1005.54,1,1,95627,0 +59,76,29.5,,,23,Sacramento,6123,One Year,United States,3569-VLDHH,Stayed,1,1,Male,1,DSL,"38.517295, -121.439819",38.517295,-121.439819,1,75.1,0,3,0,Offer A,1,1,1,1,Bank Withdrawal,1,30580,1,Q3,0,4,0,California,0,0,1,66,5013.0,0,1947.0,0.0,6960.0,0,1,95824,0 +27,0,43.5,,,34,Thousand Palms,3854,Month-to-Month,United States,3061-BCKYI,Stayed,0,0,Male,0,,"33.849263, -116.382778",33.849263,-116.382778,0,19.9,0,0,0,Offer D,0,0,0,0,Credit Card,1,6242,0,Q3,0,3,0,California,0,0,0,14,283.75,0,609.0,0.0,892.75,1,0,92276,0 +39,13,35.18,Competitor,Competitor had better devices,65,Lebec,3972,Month-to-Month,United States,6424-ELEYH,Churned,0,0,Female,1,Fiber Optic,"34.845861, -118.885163",34.845861,-118.885163,1,74.75,1,0,1,Offer E,0,0,1,1,Credit Card,1,1247,0,Q3,1,1,0,California,0,0,0,3,229.5,0,105.54,0.0,335.04,0,1,93243,1 +63,20,27.0,,,36,Newark,4634,Two Year,United States,9018-PCIOK,Stayed,0,1,Female,1,Cable,"37.504133, -122.032347",37.504133,-122.032347,0,64.75,0,0,0,Offer B,1,0,1,0,Mailed Check,1,42491,0,Q3,0,3,0,California,1,1,0,55,3617.1,0,1485.0,0.0,5102.1,0,1,94560,0 +71,21,0.0,,,80,Greenville,6285,Month-to-Month,United States,3256-EZDBI,Stayed,0,0,Male,1,DSL,"40.160386, -120.835428",40.160386,-120.835428,1,29.45,0,0,1,Offer B,1,0,1,1,Credit Card,0,2064,0,Q3,1,4,1,California,0,0,0,51,1459.35,0,0.0,0.0,1459.35,0,1,95947,0 +38,30,0.0,,,53,Fiddletown,4507,Two Year,United States,3249-VHRIP,Stayed,0,1,Female,1,Cable,"38.513484, -120.704613",38.513484,-120.704613,0,43.6,0,0,0,Offer B,1,0,1,0,Credit Card,0,850,0,Q3,0,4,0,California,1,1,0,62,2748.7,0,0.0,0.0,2748.7,0,1,95629,0 +76,15,3.42,,,49,Glendale,2768,Two Year,United States,2921-XWDJH,Stayed,0,0,Female,1,Fiber Optic,"34.167926, -118.267539",34.167926,-118.267539,1,83.45,0,0,0,,0,1,1,1,Bank Withdrawal,1,21990,0,Q3,0,3,1,California,1,0,0,38,3147.15,0,129.96,24.98,3252.13,0,1,91202,0 +76,9,0.0,,,68,Loomis,5295,Two Year,United States,5456-ITGIC,Stayed,0,1,Male,1,DSL,"38.809175, -121.171375",38.809175,-121.171375,1,64.45,0,0,9,,1,1,1,1,Credit Card,0,11191,1,Q3,1,5,1,California,1,1,1,72,4641.1,0,0.0,0.0,4641.1,0,1,95650,0 +62,20,44.0,,,50,San Bernardino,6202,Two Year,United States,7971-HLVXI,Stayed,1,0,Male,1,Fiber Optic,"34.183286, -117.221722",34.183286,-117.221722,1,84.5,1,2,4,Offer A,0,0,1,1,Credit Card,1,53636,0,Q3,1,5,0,California,1,1,0,72,6130.85,0,3168.0,0.0,9298.85,0,1,92404,0 +44,0,10.83,,,30,Redondo Beach,5946,Two Year,United States,3662-FXJFO,Stayed,0,0,Female,0,,"33.873395, -118.37019",33.873395,-118.37019,0,20.5,0,0,0,Offer B,0,0,1,0,Credit Card,1,37322,0,Q3,0,5,0,California,0,0,0,54,1035.7,0,584.82,0.0,1620.52,0,0,90278,0 +74,4,46.5,Dissatisfaction,Limited range of services,84,Paskenta,4990,Month-to-Month,United States,7779-LGOVN,Churned,0,0,Male,1,Cable,"39.884395, -122.587513",39.884395,-122.587513,1,86.65,1,0,2,,0,0,1,1,Bank Withdrawal,1,263,0,Q3,1,1,1,California,1,0,0,10,856.65,0,465.0,0.0,1321.65,0,1,96074,1 +66,28,45.37,,,23,Roseville,6019,One Year,United States,2480-EJWYP,Stayed,0,0,Female,1,Fiber Optic,"38.784329, -121.373245",38.784329,-121.373245,1,97.8,1,0,5,Offer B,1,0,1,1,Bank Withdrawal,1,25418,0,Q3,1,3,1,California,1,0,1,58,5458.8,0,2631.46,0.0,8090.26,0,1,95747,0 +33,10,33.82,,,75,Roseville,5870,One Year,United States,7544-ZVIKX,Stayed,1,1,Male,1,Fiber Optic,"38.759751, -121.288545",38.759751,-121.288545,1,105.05,1,2,2,,0,0,1,1,Bank Withdrawal,1,30614,1,Q3,1,5,0,California,1,1,1,58,6004.85,0,1961.56,0.0,7966.41,0,1,95678,0 +58,21,1.88,,,47,San Diego,4521,Month-to-Month,United States,6257-RJOHI,Stayed,0,0,Male,1,DSL,"32.76501, -117.19938",32.76501,-117.19938,0,50.8,0,0,0,Offer E,0,0,1,0,Credit Card,1,24169,1,Q3,0,5,0,California,0,0,0,4,202.3,0,7.52,0.0,209.82,0,1,92110,0 +59,26,0.0,Dissatisfaction,Product dissatisfaction,82,Deer Park,5474,Month-to-Month,United States,2011-TRQYE,Churned,0,1,Male,1,DSL,"38.554383, -122.474773",38.554383,-122.474773,0,33.5,0,0,0,Offer D,1,0,1,0,Credit Card,0,223,0,Q3,0,2,0,California,0,0,0,18,600.0,0,0.0,0.0,600.0,0,1,94576,1 +60,0,47.33,,,79,Baker,5448,One Year,United States,5789-LDFXO,Stayed,0,0,Male,0,,"35.28952, -116.092214",35.28952,-116.092214,0,24.6,1,0,0,Offer C,0,0,0,0,Bank Withdrawal,1,904,0,Q3,0,3,0,California,0,0,0,24,592.65,0,1135.92,0.0,1728.57,0,0,92309,0 +19,59,37.32,,,68,Escondido,4081,One Year,United States,6352-GIGGQ,Stayed,0,1,Male,1,DSL,"33.141265, -116.967221",33.141265,-116.967221,0,88.8,1,0,0,Offer A,1,1,1,0,Bank Withdrawal,1,48690,1,Q3,0,3,0,California,1,1,1,67,5903.15,0,2500.44,0.0,8403.59,1,1,92027,0 +47,26,4.34,,,35,Groveland,2709,One Year,United States,6807-SIWJI,Stayed,0,0,Male,1,Fiber Optic,"37.902968, -119.667544",37.902968,-119.667544,0,104.85,1,0,0,Offer C,1,1,1,0,Bank Withdrawal,1,3680,0,Q3,0,4,0,California,1,1,1,38,3887.25,0,164.92,0.0,4052.17,0,1,95321,0 +54,0,15.51,Dissatisfaction,Limited range of services,90,Encino,5527,Month-to-Month,United States,0426-TIRNE,Churned,0,0,Female,0,,"34.150354, -118.518292",34.150354,-118.518292,0,20.9,0,0,0,Offer E,0,0,0,0,Credit Card,1,27614,0,Q3,0,3,0,California,0,0,0,1,20.9,0,15.51,0.0,36.41,0,0,91316,1 +56,30,29.29,,,76,Raisin City,5219,Two Year,United States,4291-TPNFG,Stayed,0,1,Male,1,DSL,"36.594542, -119.905245",36.594542,-119.905245,1,82.3,1,0,1,Offer A,1,1,1,1,Bank Withdrawal,1,265,1,Q3,1,3,0,California,1,1,0,72,5980.55,140,2108.88,0.0,8229.43,0,0,93652,0 +63,3,44.73,Competitor,Competitor made better offer,75,Fallbrook,5861,Month-to-Month,United States,3746-EUBYR,Churned,0,0,Male,1,Fiber Optic,"33.362575, -117.299644",33.362575,-117.299644,1,74.6,1,0,1,Offer E,0,0,1,1,Bank Withdrawal,1,42239,0,Q3,1,1,0,California,0,0,0,1,74.6,0,44.73,0.0,119.33,0,1,92028,1 +63,10,20.13,,,79,San Mateo,5056,Month-to-Month,United States,9362-MWODR,Stayed,1,0,Female,1,DSL,"37.556094, -122.272437",37.556094,-122.272437,0,64.1,0,1,0,,0,1,1,0,Credit Card,1,31882,1,Q3,0,3,0,California,0,0,1,40,2460.35,0,805.2,0.0,3265.55,0,1,94404,0 +58,57,0.0,,,27,Cottonwood,2898,Two Year,United States,7321-ZNSLA,Stayed,1,0,Male,1,DSL,"40.336392, -122.448533",40.336392,-122.448533,1,40.55,0,3,0,,1,1,0,1,Credit Card,0,12348,1,Q3,0,3,0,California,0,0,0,13,590.35,0,0.0,0.0,590.35,0,1,96022,0 +26,85,21.45,,,43,Benicia,4908,One Year,United States,0565-JUPYD,Stayed,0,1,Male,1,Fiber Optic,"38.113533, -122.11926",38.113533,-122.11926,0,104.5,1,0,0,,1,1,0,0,Credit Card,1,25578,1,Q3,0,4,0,California,0,0,1,63,6590.8,0,1351.35,0.0,7942.15,1,1,94510,0 +68,13,15.82,,,71,Berry Creek,4032,Two Year,United States,8336-TAVKX,Stayed,0,1,Female,1,DSL,"39.657228, -121.37778",39.657228,-121.37778,1,78.45,1,0,10,,1,1,0,1,Bank Withdrawal,1,1279,1,Q3,1,3,1,California,1,1,0,72,5682.25,0,1139.04,0.0,6821.29,0,1,95916,0 +33,20,43.14,,,46,Paicines,6183,Month-to-Month,United States,3086-RUCRN,Stayed,0,1,Female,1,Fiber Optic,"36.525703, -120.952122",36.525703,-120.952122,0,103.1,1,0,0,Offer A,1,1,1,0,Bank Withdrawal,1,813,1,Q3,0,3,0,California,1,1,0,66,6595.0,0,2847.24,0.0,9442.24,0,1,95043,0 +49,28,0.0,,,42,Yuba City,4051,Two Year,United States,3745-HRPHI,Stayed,1,1,Male,1,DSL,"39.075694, -121.70606",39.075694,-121.70606,1,54.65,0,3,0,,0,0,0,1,Bank Withdrawal,0,27786,1,Q3,0,5,0,California,1,1,1,66,3632.0,0,0.0,46.75,3585.25,0,1,95993,0 +58,7,0.0,,,20,Sunset Beach,3100,Two Year,United States,9928-BZVLZ,Stayed,0,1,Female,1,DSL,"33.719221, -118.073596",33.719221,-118.073596,0,49.85,0,0,0,Offer D,0,1,0,0,Credit Card,0,1107,1,Q3,0,3,0,California,1,1,0,12,552.1,0,0.0,0.0,552.1,0,1,90742,0 +20,85,42.59,,,38,Bakersfield,5816,Two Year,United States,0674-GCDXG,Stayed,0,1,Male,1,DSL,"35.559617, -118.925185",35.559617,-118.925185,0,71.9,1,0,0,Offer B,0,1,1,0,Bank Withdrawal,1,44915,1,Q3,0,4,0,California,1,1,0,63,4479.2,0,2683.17,0.0,7162.37,1,1,93308,0 +42,27,38.53,,,24,Warner Springs,3972,Two Year,United States,9027-TMATR,Stayed,0,1,Female,1,DSL,"33.323705, -116.626907",33.323705,-116.626907,1,78.8,0,0,1,,0,1,1,1,Bank Withdrawal,1,1205,1,Q3,1,4,0,California,1,1,1,43,3460.3,0,1656.79,24.9,5092.19,0,1,92086,0 +30,59,31.67,Dissatisfaction,Network reliability,93,Soulsbyville,4533,Month-to-Month,United States,4910-AQFFX,Churned,0,1,Male,1,Cable,"37.990574, -120.261821",37.990574,-120.261821,1,79.35,1,0,1,,0,0,1,1,Bank Withdrawal,1,1519,0,Q3,1,3,0,California,0,0,0,9,661.25,10,285.03,0.0,956.28,0,0,95372,1 +50,12,13.69,,,41,Folsom,2886,One Year,United States,3736-BLEPA,Stayed,0,0,Male,1,Fiber Optic,"38.672638, -121.147403",38.672638,-121.147403,0,91.25,0,0,0,Offer C,1,0,1,0,Bank Withdrawal,1,51855,1,Q3,0,5,0,California,0,0,1,28,2483.65,0,383.32,0.0,2866.97,0,1,95630,0 +56,19,39.07,,,80,Heber,5266,Two Year,United States,9220-CXRSC,Stayed,1,0,Female,1,DSL,"32.730583, -115.501083",32.730583,-115.501083,1,61.4,1,2,10,,0,1,0,1,Credit Card,1,3535,1,Q3,1,3,0,California,0,0,0,69,4059.85,0,2695.83,0.0,6755.68,0,1,92249,0 +76,19,38.85,,,28,Mi Wuk Village,5269,Two Year,United States,2452-KDRRH,Stayed,0,1,Male,1,Fiber Optic,"38.121601, -120.133915",38.121601,-120.133915,0,101.4,1,0,0,,0,0,1,0,Credit Card,1,1278,0,Q3,0,4,1,California,1,0,1,67,6841.05,0,2602.95,0.0,9444.0,0,1,95346,0 +23,0,16.42,,,24,San Francisco,4501,One Year,United States,7471-WNSUF,Stayed,0,0,Male,0,,"37.776718, -122.495781",37.776718,-122.495781,1,24.15,1,0,1,Offer B,0,0,0,1,Bank Withdrawal,1,42476,0,Q3,1,3,0,California,0,0,0,60,1505.9,0,985.2,0.0,2491.1,1,0,94121,0 +22,51,18.62,,,33,Elk,5870,Month-to-Month,United States,9992-UJOEL,Joined,0,0,Male,1,DSL,"39.108252, -123.645121",39.108252,-123.645121,0,50.3,0,0,0,Offer E,1,0,1,0,Credit Card,1,383,0,Q3,0,5,0,California,0,0,0,2,92.75,0,37.24,0.0,129.99,1,1,95432,0 +50,21,0.0,Competitor,Competitor had better devices,78,Glendale,2933,Month-to-Month,United States,5204-QZXPU,Churned,0,1,Male,1,DSL,"34.13658, -118.245839",34.13658,-118.245839,0,39.65,0,0,0,,0,0,1,0,Bank Withdrawal,0,41390,0,Q3,0,1,0,California,0,0,1,19,733.35,0,0.0,0.0,733.35,0,1,91205,1 +44,24,44.14,,,51,Bass Lake,5962,Month-to-Month,United States,9481-SFCQY,Stayed,1,1,Female,1,DSL,"37.458367, -119.345011",37.458367,-119.345011,0,59.8,0,1,0,Offer D,0,0,1,0,Credit Card,1,613,0,Q3,0,4,0,California,0,0,1,14,824.85,0,617.96,0.0,1442.81,0,1,93604,0 +41,19,14.64,,,49,Santa Margarita,5284,Month-to-Month,United States,1247-QBVSH,Stayed,1,0,Female,1,DSL,"35.303926, -120.256567",35.303926,-120.256567,1,50.2,0,2,1,Offer B,1,0,0,1,Mailed Check,1,2687,0,Q3,1,4,0,California,0,0,0,43,2169.4,0,629.52,0.0,2798.92,0,1,93453,0 +47,6,44.45,,,61,Stirling City,5870,One Year,United States,6478-HRRCZ,Stayed,0,0,Male,1,DSL,"39.904002, -121.527823",39.904002,-121.527823,1,70.5,0,0,7,,1,1,0,1,Credit Card,1,28,1,Q3,1,4,0,California,1,1,0,32,2201.75,0,1422.4,0.0,3624.15,0,1,95978,0 +61,0,33.92,,,41,San Jose,5475,Two Year,United States,9838-BFCQT,Stayed,1,0,Male,0,,"37.218705, -121.762429",37.218705,-121.762429,1,26.1,1,2,2,,0,0,0,1,Credit Card,1,7023,0,Q3,1,3,0,California,0,0,0,72,1851.45,0,2442.24,0.0,4293.69,0,0,95139,0 +75,25,1.92,,,47,Avila Beach,3728,Two Year,United States,7268-IGMFD,Stayed,0,1,Male,1,Fiber Optic,"35.186644, -120.728305",35.186644,-120.728305,0,93.9,1,0,0,Offer D,0,0,0,0,Bank Withdrawal,1,812,1,Q3,0,4,1,California,0,0,1,18,1743.9,0,34.56,0.0,1778.46,0,1,93424,0 +43,12,31.31,,,29,Temecula,4770,One Year,United States,0750-EBAIU,Stayed,0,1,Male,1,Fiber Optic,"33.475493, -117.219551",33.475493,-117.219551,0,91.25,0,0,0,Offer B,0,1,0,0,Bank Withdrawal,1,3070,0,Q3,0,3,0,California,0,0,1,52,4738.3,0,1628.12,0.0,6366.42,0,1,92590,0 +29,0,3.58,,,36,Bellflower,4761,One Year,United States,0428-AXXLJ,Stayed,0,0,Male,0,,"33.887676, -118.127289",33.887676,-118.127289,0,19.5,0,0,0,Offer C,0,0,1,0,Bank Withdrawal,1,72893,0,Q3,0,4,0,California,0,0,0,25,516.3,0,89.5,0.0,605.8,1,0,90706,0 +75,18,26.82,,,79,Chula Vista,4368,One Year,United States,5820-PTRYM,Stayed,0,1,Female,1,Cable,"32.64164, -116.985026",32.64164,-116.985026,1,68.45,1,0,1,,1,1,1,1,Credit Card,1,12884,1,Q3,1,4,1,California,0,0,0,56,4014.0,0,1501.92,0.0,5515.92,0,1,91913,0 +21,48,23.52,,,27,Sunol,4799,Month-to-Month,United States,3234-VKACU,Joined,0,0,Male,1,DSL,"37.587494, -121.862856",37.587494,-121.862856,0,70.3,0,0,0,,0,0,0,0,Bank Withdrawal,1,790,1,Q3,0,3,0,California,1,1,1,2,132.4,0,47.04,0.0,179.44,1,1,94586,0 +42,21,8.29,,,46,Rio Linda,4080,Month-to-Month,United States,5309-TAIKL,Stayed,0,1,Female,1,DSL,"38.688764, -121.457596",38.688764,-121.457596,0,62.8,0,0,0,,0,0,0,0,Bank Withdrawal,1,14010,1,Q3,0,4,0,California,1,1,0,7,418.3,0,58.03,0.0,476.33,0,1,95673,0 +30,53,0.0,Dissatisfaction,Limited range of services,82,South Dos Palos,2967,Month-to-Month,United States,6834-NXDCA,Churned,0,0,Female,1,DSL,"36.959731, -120.653519",36.959731,-120.653519,0,23.9,0,0,0,,0,0,1,0,Bank Withdrawal,0,343,0,Q3,0,3,0,California,0,0,0,13,300.8,0,0.0,0.0,300.8,0,1,93665,1 +59,18,47.64,,,32,Norwalk,5087,Two Year,United States,4622-YNKIJ,Stayed,0,0,Male,1,Fiber Optic,"33.905963, -118.08263",33.905963,-118.08263,0,88.95,0,0,0,Offer C,0,1,1,0,Bank Withdrawal,1,103214,1,Q3,0,3,0,California,0,0,1,33,3027.65,0,1572.12,0.0,4599.77,0,1,90650,0 +45,25,22.52,,,27,Brookdale,5154,One Year,United States,1169-SAOCL,Stayed,0,0,Male,1,Fiber Optic,"37.106902, -122.100006",37.106902,-122.100006,0,106.65,1,0,0,,1,0,1,0,Bank Withdrawal,1,1007,1,Q3,0,5,0,California,1,1,1,49,5168.1,130,1103.48,0.0,6401.58,0,0,95007,0 +77,19,6.97,Competitor,Competitor made better offer,69,Lewiston,5374,Month-to-Month,United States,9391-EOYLI,Churned,0,0,Male,1,Fiber Optic,"40.704293, -122.803899",40.704293,-122.803899,1,80.45,0,0,1,Offer D,0,0,1,1,Bank Withdrawal,1,1845,0,Q3,1,2,1,California,1,0,0,12,950.2,0,83.64,0.0,1033.84,0,1,96052,1 +48,4,19.22,,,54,Milford,4968,One Year,United States,0330-BGYZE,Stayed,0,1,Male,1,Fiber Optic,"40.181279, -120.392967",40.181279,-120.392967,1,102.5,1,0,8,Offer B,1,0,0,1,Bank Withdrawal,1,481,0,Q3,1,5,0,California,1,1,1,60,6157.6,0,1153.2,0.0,7310.8,0,1,96121,0 +42,26,10.9,,,57,Bakersfield,6005,Two Year,United States,5067-WJEUN,Stayed,1,0,Male,1,Cable,"35.559617, -118.925185",35.559617,-118.925185,1,54.2,0,2,1,Offer A,1,1,1,1,Bank Withdrawal,1,44915,0,Q3,1,4,0,California,0,0,0,67,3838.2,10,730.3,0.0,4578.5,0,0,93308,0 +76,19,34.39,,,31,Bakersfield,3104,One Year,United States,8329-UTMVM,Stayed,0,0,Male,1,Fiber Optic,"35.140938, -119.051348",35.140938,-119.051348,0,104.65,1,0,0,Offer C,1,0,1,0,Bank Withdrawal,1,25126,1,Q3,0,4,1,California,1,0,1,27,2964.0,0,928.53,0.0,3892.53,0,1,93313,0 +21,73,32.08,Other,Don't know,74,Concord,3700,Month-to-Month,United States,9448-REEVD,Churned,0,0,Male,1,DSL,"38.013825, -122.039144",38.013825,-122.039144,1,44.7,0,0,1,,0,0,0,1,Credit Card,1,36186,0,Q3,1,3,0,California,0,1,0,1,44.7,0,32.08,0.0,76.78,1,1,94520,1 +80,17,39.51,,,57,Los Angeles,3711,Month-to-Month,United States,3411-WLRSQ,Joined,0,0,Female,1,Fiber Optic,"34.088017, -118.327168",34.088017,-118.327168,1,74.6,0,0,3,Offer E,1,0,1,1,Bank Withdrawal,1,32562,0,Q3,1,5,1,California,0,0,0,3,239.05,30,118.53,0.0,387.58,0,0,90038,0 +62,20,11.74,,,72,Upper Lake,5804,Month-to-Month,United States,5131-PONJI,Stayed,1,1,Male,1,Fiber Optic,"39.220368, -122.907693",39.220368,-122.907693,1,90.4,0,3,10,Offer B,1,0,1,1,Credit Card,1,2344,0,Q3,1,3,0,California,0,0,1,49,4494.65,0,575.26,0.0,5069.91,0,1,95485,0 +69,2,10.55,,,21,Acton,3172,Month-to-Month,United States,3312-ZWLGF,Stayed,0,0,Male,1,Fiber Optic,"34.501452, -118.207862",34.501452,-118.207862,1,79.3,1,0,0,,0,0,1,1,Bank Withdrawal,1,7831,1,Q3,0,5,1,California,0,0,0,29,2414.55,0,305.95,0.0,2720.5,0,1,93510,0 +77,8,40.5,,,27,Riverside,5610,Two Year,United States,4079-VTGLK,Stayed,0,1,Male,1,DSL,"33.994676, -117.372498",33.994676,-117.372498,1,74.85,1,0,7,,0,0,0,1,Bank Withdrawal,1,18999,0,Q3,1,5,1,California,1,0,1,30,2181.75,0,1215.0,0.0,3396.75,0,1,92501,0 +33,25,18.75,,,71,San Lucas,2061,Month-to-Month,United States,7858-GTZSP,Stayed,0,0,Female,1,Fiber Optic,"36.125529, -120.864443",36.125529,-120.864443,0,86.55,1,0,0,Offer D,0,0,1,0,Bank Withdrawal,1,521,0,Q3,0,5,0,California,1,1,0,12,1066.9,110,225.0,0.0,1401.9,0,0,93954,0 +73,20,0.0,,,68,Artesia,5372,One Year,United States,2639-UGMAZ,Stayed,0,0,Male,1,DSL,"33.867593, -118.080637",33.867593,-118.080637,0,56.45,0,0,0,Offer A,1,1,1,0,Bank Withdrawal,0,16398,0,Q3,0,3,1,California,1,1,1,71,3985.35,0,0.0,0.0,3985.35,0,1,90701,0 +32,13,2.45,,,20,Rancho Santa Fe,4543,One Year,United States,2750-BJLSB,Stayed,0,1,Female,1,Fiber Optic,"33.012751, -117.200617",33.012751,-117.200617,0,103.7,0,0,0,Offer B,0,1,1,0,Bank Withdrawal,1,7615,1,Q3,0,4,0,California,1,1,1,47,4730.6,0,115.15,0.0,4845.75,0,1,92067,0 +30,30,37.65,,,50,Newport Beach,5665,One Year,United States,1732-FEKLD,Stayed,0,1,Female,1,Fiber Optic,"33.606336, -117.893042",33.606336,-117.893042,0,94.75,1,0,0,Offer B,1,0,1,0,Bank Withdrawal,1,3124,0,Q3,0,4,0,California,0,0,1,54,5121.75,70,2033.1,0.0,7224.85,0,0,92662,0 +64,17,32.87,Price,Long distance charges,78,Oakland,5830,Month-to-Month,United States,4659-NZRUF,Churned,0,0,Female,1,Fiber Optic,"37.834341, -122.26437",37.834341,-122.26437,0,95.15,1,0,0,Offer D,1,1,1,0,Bank Withdrawal,1,21097,0,Q3,0,3,0,California,1,1,0,19,1789.25,120,624.53,0.0,2533.78,0,0,94609,1 +37,0,48.14,,,38,Lancaster,3678,Month-to-Month,United States,4013-GUXND,Joined,0,0,Male,0,,"34.727529, -118.153098",34.727529,-118.153098,0,20.8,0,0,0,Offer E,0,0,0,0,Credit Card,1,35109,0,Q3,0,4,0,California,0,0,0,1,20.8,0,48.14,0.0,68.94,0,0,93534,0 +77,20,3.83,,,23,Glendora,3689,Month-to-Month,United States,7668-XCFYV,Stayed,0,0,Female,1,Fiber Optic,"34.14649, -117.849815",34.14649,-117.849815,1,92.55,1,0,9,,0,0,1,1,Bank Withdrawal,1,24973,0,Q3,1,3,1,California,1,0,1,17,1614.7,0,65.11,0.0,1679.81,0,1,91741,0 +68,17,34.39,Price,Long distance charges,78,Grizzly Flats,5507,One Year,United States,8651-ENBZX,Churned,0,1,Female,1,Fiber Optic,"38.636102, -120.522149",38.636102,-120.522149,0,106.0,1,0,0,,0,0,1,0,Bank Withdrawal,1,659,1,Q3,0,3,1,California,1,0,1,60,6441.4,110,2063.4,0.0,8614.8,0,0,95636,1 +25,69,0.0,,,39,Soulsbyville,3423,One Year,United States,6981-TDRFT,Stayed,1,1,Male,1,DSL,"37.990574, -120.261821",37.990574,-120.261821,1,54.3,0,1,1,,0,0,1,1,Bank Withdrawal,0,1519,1,Q3,1,5,0,California,1,1,1,44,2317.1,10,0.0,0.0,2327.1,1,0,95372,0 +39,19,18.74,,,25,Caspar,5584,Two Year,United States,7765-LWVVH,Stayed,1,0,Female,1,Fiber Optic,"39.361283, -123.784599",39.361283,-123.784599,1,95.1,1,2,8,,1,1,1,1,Bank Withdrawal,1,333,0,Q3,1,3,0,California,0,0,1,72,6843.15,0,1349.28,0.0,8192.43,0,1,95420,0 +24,0,8.21,,,28,Diamond Bar,2745,Two Year,United States,7696-CFTAT,Stayed,1,0,Male,0,,"33.992416, -117.807874",33.992416,-117.807874,1,19.8,0,3,0,,0,0,0,1,Bank Withdrawal,1,46532,0,Q3,0,3,0,California,0,0,0,37,726.1,0,303.77,0.0,1029.87,1,0,91765,0 +31,4,0.0,,,65,Castro Valley,5493,One Year,United States,4611-ANLQC,Stayed,0,1,Female,1,Cable,"37.722727, -122.02157",37.722727,-122.02157,1,50.05,0,0,7,Offer B,1,1,0,1,Bank Withdrawal,0,13212,0,Q3,1,3,0,California,1,1,0,60,2911.5,0,0.0,0.0,2911.5,0,1,94552,0 +62,29,44.96,,,27,Fresno,3443,Month-to-Month,United States,7129-CAKJW,Stayed,0,1,Female,1,Fiber Optic,"36.732694, -119.783786",36.732694,-119.783786,0,80.05,1,0,0,Offer D,0,0,0,0,Bank Withdrawal,1,6848,0,Q3,0,5,0,California,0,0,0,17,1345.65,0,764.32,0.0,2109.97,0,1,93721,0 +67,2,26.99,Other,Don't know,91,San Rafael,3443,Month-to-Month,United States,2397-BRLOM,Churned,0,0,Male,1,Fiber Optic,"37.972662, -122.491452",37.972662,-122.491452,1,80.45,0,0,2,,0,0,1,1,Credit Card,1,40239,0,Q3,1,1,1,California,0,0,1,8,583.45,0,215.92,0.0,799.37,0,1,94901,1 +47,30,27.75,,,28,Jolon,5649,Two Year,United States,3197-NNYNB,Stayed,0,1,Male,1,Fiber Optic,"35.930782, -121.189757",35.930782,-121.189757,0,105.1,1,0,0,Offer B,1,0,0,0,Credit Card,1,254,0,Q3,0,3,0,California,1,1,1,65,6631.85,0,1803.75,0.0,8435.6,0,1,93928,0 +19,53,4.65,,,29,Temecula,5361,Month-to-Month,United States,0139-IVFJG,Joined,0,0,Female,1,Fiber Optic,"33.507255, -117.029473",33.507255,-117.029473,1,90.35,0,0,10,,1,1,0,1,Bank Withdrawal,1,46171,0,Q3,1,3,0,California,0,0,1,2,190.5,0,9.3,0.0,199.8,1,1,92592,0 +73,19,0.0,Other,Poor expertise of online support,72,Oakland,4694,Month-to-Month,United States,5167-GBFRE,Churned,0,0,Male,1,DSL,"37.803883, -122.208417",37.803883,-122.208417,0,25.2,0,0,0,Offer E,0,0,1,0,Bank Withdrawal,0,28900,0,Q3,0,3,1,California,0,0,0,4,102.5,0,0.0,0.0,102.5,0,1,94602,1 +78,7,32.4,Attitude,Attitude of support person,84,Williams,5638,Month-to-Month,United States,3070-DVEYC,Churned,0,0,Male,1,Fiber Optic,"39.117537, -122.284654",39.117537,-122.284654,0,73.75,1,0,0,,0,0,0,0,Credit Card,1,4579,0,Q3,0,2,1,California,0,0,0,7,545.15,0,226.8,0.0,771.95,0,1,95987,1 +34,0,49.91,,,43,Gardena,3009,Month-to-Month,United States,0396-HUJBP,Joined,0,0,Female,0,,"33.890853, -118.297967",33.890853,-118.297967,0,19.3,0,0,0,,0,0,0,0,Credit Card,1,47758,0,Q3,0,3,0,California,0,0,0,2,44.4,0,99.82,0.0,144.22,0,0,90247,0 +48,23,26.3,,,59,Alderpoint,6483,Two Year,United States,0813-TAXXS,Stayed,0,1,Male,1,DSL,"40.166028, -123.584144",40.166028,-123.584144,0,77.8,1,0,0,,0,0,1,0,Bank Withdrawal,1,261,0,Q3,0,5,0,California,1,1,1,55,4323.35,0,1446.5,0.0,5769.85,0,1,95511,0 +50,19,0.0,,,22,Alameda,3540,Month-to-Month,United States,0811-GSDTP,Stayed,1,0,Female,1,Cable,"37.724817, -122.224363",37.724817,-122.224363,0,30.15,0,2,0,,1,0,0,0,Bank Withdrawal,0,13996,0,Q3,0,5,0,California,0,0,0,13,382.2,10,0.0,0.0,392.2,0,0,94502,0 +72,28,0.0,,,32,Caliente,5597,Two Year,United States,9522-BNTHX,Stayed,0,1,Female,1,DSL,"35.358953, -118.527064",35.358953,-118.527064,0,56.25,0,0,0,,1,0,1,0,Bank Withdrawal,0,1022,0,Q3,0,3,1,California,1,0,1,34,1765.95,0,0.0,0.0,1765.95,0,1,93518,0 +53,15,0.0,,,30,Browns Valley,4969,Two Year,United States,9242-TKFSV,Stayed,0,1,Male,1,DSL,"39.292334, -121.320597",39.292334,-121.320597,1,65.1,0,0,7,Offer A,1,1,1,1,Credit Card,0,1477,1,Q3,1,4,0,California,1,1,1,72,4754.3,0,0.0,0.0,4754.3,0,1,95918,0 +62,27,0.0,Competitor,Competitor had better devices,76,Old Station,2088,Month-to-Month,United States,8993-PHFWD,Churned,0,0,Female,1,DSL,"40.656287, -121.428965",40.656287,-121.428965,0,25.25,0,0,0,,0,0,0,0,Bank Withdrawal,0,182,0,Q3,0,1,0,California,0,0,0,3,58.9,0,0.0,0.0,58.9,0,1,96071,1 +61,28,0.0,,,38,Palo Alto,5092,One Year,United States,6481-LXPWL,Stayed,1,1,Male,1,DSL,"37.416159, -122.131337",37.416159,-122.131337,1,36.1,0,1,1,,1,0,1,1,Credit Card,0,24492,0,Q3,1,3,0,California,0,0,0,56,1971.5,60,0.0,0.0,2031.5,0,0,94306,0 +19,0,19.38,,,70,Dixon,4001,Month-to-Month,United States,0547-HURJB,Stayed,1,0,Male,0,,"38.392821, -121.799917",38.392821,-121.799917,0,21.05,0,2,0,Offer D,0,0,0,0,Credit Card,1,18529,0,Q3,0,3,0,California,0,0,0,12,235.8,0,232.56,0.0,468.36,1,0,95620,0 +23,59,21.56,Competitor,Competitor made better offer,80,Boulder Creek,3038,Month-to-Month,United States,4361-BKAXE,Churned,0,1,Female,1,Fiber Optic,"37.171727, -122.142961",37.171727,-122.142961,0,114.5,1,0,0,Offer B,1,1,1,0,Bank Withdrawal,1,10520,1,Q3,0,1,0,California,1,1,1,41,4527.45,0,883.96,0.0,5411.41,1,1,95006,1 +30,41,28.27,,,43,Oak View,4882,Month-to-Month,United States,5240-CAOYT,Stayed,0,0,Female,1,Fiber Optic,"34.404544, -119.302118",34.404544,-119.302118,0,87.55,1,0,0,,1,1,1,0,Bank Withdrawal,1,6503,1,Q3,0,3,0,California,0,0,0,57,4884.85,0,1611.39,1.83,6494.41,0,1,93022,0 +43,4,42.41,,,64,Santa Cruz,3801,Month-to-Month,United States,3714-XPXBW,Stayed,0,1,Female,1,DSL,"36.974575, -121.991149",36.974575,-121.991149,0,78.9,1,0,0,,1,1,1,0,Credit Card,1,36631,1,Q3,0,4,0,California,0,0,1,37,2976.95,30,1569.17,0.0,4576.12,0,0,95062,0 +63,14,1.55,Competitor,Competitor made better offer,94,San Diego,5795,Month-to-Month,United States,6599-CEBNN,Churned,0,0,Female,1,Fiber Optic,"32.85723, -117.209780",32.85723,-117.209774,0,73.95,0,0,0,Offer C,1,0,1,0,Credit Card,1,34902,0,Q3,0,3,0,California,0,0,0,34,2524.45,0,52.7,0.0,2577.15,0,1,92122,1 +64,23,10.67,,,78,Artesia,5700,Two Year,United States,9488-FYQAU,Stayed,0,1,Female,1,Fiber Optic,"33.867593, -118.080637",33.867593,-118.080637,1,109.25,1,0,8,,1,0,1,1,Bank Withdrawal,1,16398,1,Q3,1,4,0,California,1,1,1,63,6841.4,0,672.21,0.0,7513.61,0,1,90701,0 +62,17,2.12,Other,Don't know,79,Valley Village,4115,Month-to-Month,United States,8914-RBTSB,Churned,0,1,Male,1,Fiber Optic,"34.165783, -118.399795",34.165783,-118.399795,1,93.8,1,0,1,,1,0,0,1,Bank Withdrawal,1,27453,0,Q3,1,1,0,California,0,0,1,31,3019.5,50,65.72,0.0,3135.22,0,0,91607,1 +31,0,22.12,Price,Long distance charges,92,Kyburz,3663,Month-to-Month,United States,1963-VAUKV,Churned,0,0,Female,0,,"38.766036, -120.209673",38.766036,-120.209673,0,20.4,0,0,0,Offer E,0,0,0,0,Mailed Check,1,183,0,Q3,0,3,0,California,0,0,0,1,20.4,0,22.12,0.0,42.52,0,0,95720,1 +30,26,44.57,,,56,Burbank,3359,Month-to-Month,United States,7217-JYHOQ,Stayed,1,0,Male,1,Cable,"34.174215, -118.345928",34.174215,-118.345928,1,70.3,0,2,6,,1,1,1,1,Credit Card,1,29245,1,Q3,1,3,0,California,1,1,0,24,1706.45,0,1069.68,0.0,2776.13,0,1,91505,0 +73,30,5.75,Price,Lack of affordable download/upload speed,82,Los Angeles,2645,One Year,United States,7657-DYEPJ,Churned,0,1,Male,1,Cable,"34.066303, -118.435479",34.066303,-118.435479,0,70.15,0,0,0,Offer C,1,0,1,0,Credit Card,1,44150,1,Q3,0,3,1,California,0,0,1,38,2497.35,0,218.5,0.0,2715.85,0,1,90024,1 +49,21,41.4,,,54,Burson,4029,Two Year,United States,9372-TXXPS,Stayed,0,0,Female,1,Cable,"38.183918, -120.898817",38.183918,-120.898817,1,59.85,0,0,7,Offer B,1,1,0,1,Bank Withdrawal,1,27,1,Q3,1,3,0,California,0,0,0,60,3483.45,0,2484.0,0.0,5967.45,0,1,95225,0 +55,18,4.32,,,64,Yorkville,5444,Two Year,United States,1291-CUOCY,Stayed,0,1,Male,1,Fiber Optic,"38.888351, -123.239647",38.888351,-123.239647,1,110.6,1,0,7,,1,0,1,1,Credit Card,1,335,1,Q3,1,3,0,California,1,1,1,72,7962.2,0,311.04,0.0,8273.24,0,1,95494,0 +71,27,40.19,,,49,Pomona,2656,Two Year,United States,1845-CSBRZ,Stayed,1,0,Female,1,Fiber Optic,"34.042286, -117.756106",34.042286,-117.756106,1,85.35,1,1,7,Offer D,0,0,0,1,Bank Withdrawal,1,69974,0,Q3,1,5,1,California,0,0,1,22,1961.6,0,884.18,0.0,2845.78,0,1,91766,0 +19,27,13.16,,,45,Santa Maria,4983,One Year,United States,6647-ZEDXT,Stayed,0,1,Female,1,Fiber Optic,"34.818227, -120.418784",34.818227,-120.418784,0,110.45,1,0,0,,1,0,0,0,Credit Card,1,37364,1,Q3,0,4,0,California,1,1,1,30,3327.05,0,394.8,0.0,3721.85,1,1,93455,0 +77,25,38.32,,,7,Baldwin Park,5348,One Year,United States,9058-HRZSV,Stayed,0,1,Female,1,Fiber Optic,"34.098275, -117.967399",34.098275,-117.967399,1,94.4,0,0,2,,1,1,0,1,Bank Withdrawal,1,76890,0,Q3,1,4,1,California,1,1,0,65,6126.15,0,2490.8,0.0,8616.95,0,1,91706,0 +40,15,9.72,,,56,Forbestown,6317,Two Year,United States,0988-AADSA,Stayed,1,1,Female,1,Cable,"39.531028, -121.24807",39.531028,-121.24807,1,80.85,1,2,5,Offer A,1,1,0,1,Bank Withdrawal,1,452,1,Q3,1,4,0,California,1,1,0,72,5824.75,10,699.84,0.0,6534.59,0,0,95941,0 +36,20,39.9,Other,Don't know,91,Pasadena,3443,Month-to-Month,United States,8229-TNIQA,Churned,0,0,Female,1,Cable,"34.13946, -118.166649",34.13946,-118.166649,0,45.3,0,0,0,Offer E,0,0,1,0,Credit Card,1,10253,0,Q3,0,2,0,California,0,0,0,4,196.95,0,159.6,0.0,356.55,0,1,91105,1 +55,29,0.0,,,28,Whittier,5941,One Year,United States,8050-WYBND,Stayed,1,1,Female,1,DSL,"33.976678, -118.065875",33.976678,-118.065875,0,49.45,0,2,0,,0,0,1,0,Credit Card,0,32148,0,Q3,0,3,0,California,1,1,1,22,1031.4,0,0.0,0.0,1031.4,0,1,90606,0 +26,0,45.13,,,54,San Francisco,4868,Month-to-Month,United States,9027-YFHQJ,Stayed,0,0,Male,0,,"37.720498, -122.443119",37.720498,-122.443119,0,25.05,1,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,73117,0,Q3,0,5,0,California,0,0,0,7,152.95,0,315.91,0.0,468.86,1,0,94112,0 +31,0,27.7,,,29,Bodfish,5390,One Year,United States,6051-PTVNS,Stayed,1,0,Female,0,,"35.523991, -118.400432",35.523991,-118.400432,1,19.15,0,1,0,Offer B,0,0,0,1,Credit Card,1,1954,0,Q3,0,3,0,California,0,0,0,55,998.1,0,1523.5,0.0,2521.6,0,0,93205,0 +62,0,10.32,,,54,Copperopolis,4116,Two Year,United States,0621-CXBKL,Stayed,0,0,Female,0,,"37.943954, -120.67108",37.943954,-120.67108,0,18.7,0,0,0,Offer B,0,0,0,0,Mailed Check,1,2633,0,Q3,0,5,0,California,0,0,0,53,1005.7,0,546.96,0.0,1552.66,0,0,95228,0 +64,13,22.41,,,22,Lake Elsinore,4022,One Year,United States,4374-YMUSQ,Stayed,0,1,Male,1,Fiber Optic,"33.655421, -117.391751",33.655421,-117.391751,0,116.25,1,0,0,Offer C,1,1,0,0,Credit Card,1,38519,1,Q3,0,3,0,California,1,1,1,34,3899.05,0,761.94,0.0,4660.99,0,1,92530,0 +20,48,8.3,,,32,Campo Seco,3652,Month-to-Month,United States,5438-QMDDL,Stayed,0,0,Female,1,DSL,"38.233879, -120.861666",38.233879,-120.861666,1,59.8,0,0,3,,1,0,1,1,Credit Card,1,75,0,Q3,1,3,0,California,1,1,0,19,1130.85,0,157.7,0.0,1288.55,1,1,95226,0 +32,18,42.55,Attitude,Attitude of support person,89,Lomita,4741,Month-to-Month,United States,3096-IZETN,Churned,0,0,Female,1,Fiber Optic,"33.794209, -118.317354",33.794209,-118.317354,0,78.1,0,0,0,Offer D,0,0,0,0,Bank Withdrawal,1,21065,0,Q3,0,3,0,California,1,1,0,12,947.3,0,510.6,0.0,1457.9,0,1,90717,1 +43,25,6.68,,,59,Capitola,4135,One Year,United States,8008-ESFLK,Stayed,0,1,Female,1,Fiber Optic,"36.977025, -121.952864",36.977025,-121.952864,1,110.5,0,0,1,,1,1,0,1,Bank Withdrawal,1,9673,1,Q3,1,3,0,California,1,1,1,53,5835.5,0,354.04,0.0,6189.54,0,1,95010,0 +40,20,12.54,Competitor,Competitor made better offer,85,San Diego,5964,Month-to-Month,United States,5228-EXCET,Churned,0,0,Male,1,Fiber Optic,"32.886925, -117.152162",32.886925,-117.152162,0,80.85,0,0,0,,0,0,1,0,Bank Withdrawal,1,74232,0,Q3,0,1,0,California,1,1,0,13,1008.7,0,163.02,0.0,1171.72,0,1,92126,1 +35,0,32.54,,,75,Corona,5535,Month-to-Month,United States,4397-FRLTA,Stayed,0,0,Female,0,,"33.762351, -117.488725",33.762351,-117.488725,0,20.15,0,0,0,Offer E,0,0,0,0,Credit Card,1,13188,0,Q3,0,4,0,California,0,0,0,4,84.5,0,130.16,0.0,214.66,0,0,92883,0 +21,0,35.46,,,53,Apple Valley,2011,Two Year,United States,6048-NJXHX,Stayed,0,0,Male,0,,"34.424926, -117.184503",34.424926,-117.184503,1,19.75,0,0,1,Offer B,0,0,1,1,Bank Withdrawal,1,28819,0,Q3,1,4,0,California,0,0,0,41,899.45,0,1453.86,0.0,2353.31,1,0,92308,0 +40,15,41.03,,,22,Camarillo,3407,Month-to-Month,United States,5982-FPVQN,Stayed,1,1,Female,1,Fiber Optic,"34.205504, -118.993111",34.205504,-118.993111,1,95.15,1,1,2,,1,0,1,1,Bank Withdrawal,1,24945,0,Q3,1,3,0,California,1,1,0,37,3532.85,0,1518.11,0.0,5050.96,0,1,93012,0 +33,12,3.47,,,55,Hilmar,3459,Two Year,United States,5232-NXPAY,Stayed,0,1,Female,1,DSL,"37.394536, -120.890747",37.394536,-120.890747,0,74.45,0,0,0,Offer B,0,0,0,0,Credit Card,1,7177,1,Q3,0,3,0,California,1,1,1,47,3510.3,0,163.09,0.0,3673.39,0,1,95324,0 +27,48,10.4,,,75,Los Angeles,5822,Month-to-Month,United States,5129-JLPIS,Stayed,0,1,Male,1,Fiber Optic,"34.028331, -118.354338",34.028331,-118.354338,0,105.5,0,0,0,,0,1,1,0,Bank Withdrawal,1,46984,1,Q3,0,3,0,California,1,1,1,25,2686.05,0,260.0,0.0,2946.05,1,1,90016,0 +73,6,30.17,Competitor,Competitor made better offer,81,San Diego,5536,Month-to-Month,United States,9497-QCMMS,Churned,0,0,Male,1,Fiber Optic,"32.825086, -117.199424",32.825086,-117.199424,0,93.55,1,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,51213,0,Q3,0,1,1,California,1,0,1,1,93.55,0,30.17,0.0,123.72,0,1,92117,1 +39,0,31.37,,,59,Northridge,2056,Two Year,United States,4933-BSAIP,Stayed,0,0,Female,0,,"34.238208, -118.55029",34.238208,-118.55029,1,19.1,0,0,1,,0,0,0,1,Credit Card,1,25751,0,Q3,1,3,0,California,0,0,0,40,780.1,0,1254.8,45.6,1989.3,0,0,91324,0 +44,22,17.18,Attitude,Attitude of support person,95,Woodland,4110,Month-to-Month,United States,4250-FDVOU,Churned,0,0,Female,1,DSL,"38.71967, -121.862416",38.71967,-121.862416,0,56.25,0,0,0,Offer E,1,1,0,0,Bank Withdrawal,1,38547,0,Q3,0,1,0,California,0,0,0,6,389.1,0,103.08,0.0,492.18,0,1,95695,1 +28,48,46.9,,,61,Orland,4847,One Year,United States,2924-KHUVI,Stayed,0,0,Male,1,Fiber Optic,"39.748037, -122.302169",39.748037,-122.302169,1,100.55,1,0,7,,0,1,1,1,Bank Withdrawal,1,13706,0,Q3,1,3,0,California,1,1,1,56,5514.95,0,2626.4,0.0,8141.35,1,1,95963,0 +24,47,6.36,Attitude,Attitude of service provider,71,Delano,4736,One Year,United States,4800-CZMPC,Churned,0,0,Female,1,Fiber Optic,"35.772244, -119.209689",35.772244,-119.209689,1,103.25,1,0,1,Offer B,1,1,1,1,Credit Card,1,37280,0,Q3,1,1,0,California,1,1,1,48,5037.55,0,305.28,0.0,5342.83,1,1,93215,1 +20,48,41.15,,,51,Valyermo,4620,One Year,United States,3758-CKOQL,Stayed,0,1,Female,1,Fiber Optic,"34.39583, -117.734568",34.39583,-117.734568,1,107.0,1,0,7,Offer B,1,1,1,1,Credit Card,1,413,1,Q3,1,4,0,California,1,1,0,59,6152.3,0,2427.85,0.0,8580.15,1,0,93563,0 +36,17,13.14,,,33,Los Alamos,4273,Two Year,United States,5574-NXZIU,Stayed,0,1,Male,1,Fiber Optic,"34.758699, -120.275839",34.758699,-120.275839,0,109.2,0,0,0,,1,1,0,0,Credit Card,1,1328,1,Q3,0,4,0,California,1,1,1,63,7049.75,0,827.82,0.0,7877.57,0,1,93440,0 +62,29,20.1,,,31,Stockton,4830,Month-to-Month,United States,0411-EZJZE,Joined,0,0,Female,1,DSL,"37.946282, -121.139499",37.946282,-121.139499,0,60.25,1,0,0,,0,0,1,0,Bank Withdrawal,1,23789,0,Q3,0,4,0,California,0,0,1,3,170.5,70,60.3,0.0,300.8,0,0,95215,0 +54,20,5.32,Competitor,Competitor made better offer,92,San Diego,2683,Month-to-Month,United States,2868-SNELZ,Churned,0,1,Female,1,Fiber Optic,"32.85723, -117.209764",32.85723,-117.209774,0,80.6,1,0,0,,0,0,0,0,Credit Card,1,34902,0,Q3,0,1,0,California,0,0,0,2,155.8,0,10.64,0.0,166.44,0,1,92122,1 +48,0,11.81,,,46,Scott Bar,6440,Two Year,United States,3359-DSRKA,Stayed,1,0,Female,0,,"41.737962, -123.07557",41.737962,-123.07557,1,19.85,0,3,9,Offer B,0,0,1,1,Credit Card,1,88,0,Q3,1,4,0,California,0,0,0,58,1158.85,0,684.98,0.0,1843.83,0,0,96085,0 +46,14,10.23,,,37,Miramonte,6034,Two Year,United States,1972-XMUWV,Stayed,0,0,Female,1,Cable,"36.696759, -119.024051",36.696759,-119.024051,1,59.8,0,0,7,,0,0,1,1,Credit Card,1,571,1,Q3,1,5,0,California,0,0,1,65,3808.2,0,664.95,0.0,4473.15,0,1,93641,0 +40,8,36.47,,,46,Harbor City,2994,One Year,United States,2746-DIJLO,Stayed,0,0,Female,1,DSL,"33.798266, -118.300237",33.798266,-118.300237,0,56.3,1,0,0,Offer B,1,0,1,0,Credit Card,1,24660,0,Q3,0,5,0,California,0,0,0,41,2364.0,0,1495.27,0.0,3859.27,0,1,90710,0 +51,18,48.02,,,27,Strawberry Valley,3363,Two Year,United States,6568-POCUI,Stayed,0,0,Female,1,Fiber Optic,"39.58458, -121.093256",39.58458,-121.093256,1,95.2,0,0,3,,0,0,1,1,Credit Card,1,101,1,Q3,1,5,0,California,1,1,1,45,4285.8,50,2160.9,43.95,6452.75,0,0,95981,0 +62,18,26.51,Competitor,Competitor made better offer,91,San Diego,4971,Month-to-Month,United States,7394-FKDNK,Churned,0,0,Female,1,Fiber Optic,"32.886925, -117.152162",32.886925,-117.152162,1,89.45,0,0,3,Offer E,0,0,0,1,Bank Withdrawal,1,74232,0,Q3,1,2,0,California,1,1,1,9,853.1,0,238.59,0.0,1091.69,0,1,92126,1 +27,42,49.88,,,67,North Highlands,5427,One Year,United States,9114-AAFQH,Stayed,0,1,Female,1,DSL,"38.671295, -121.388251",38.671295,-121.388251,1,65.65,0,0,6,Offer B,1,0,1,1,Bank Withdrawal,1,32202,0,Q3,1,3,0,California,1,1,0,48,3094.65,0,2394.24,0.0,5488.89,1,1,95660,0 +62,0,30.09,,,38,Berkeley,4836,Two Year,United States,1099-GODLO,Joined,1,0,Female,0,,"37.878554, -122.26609",37.878554,-122.26609,1,20.35,0,3,9,,0,0,0,1,Credit Card,1,10147,0,Q3,1,5,0,California,0,0,0,1,20.35,0,30.09,0.0,50.44,0,0,94709,0 +69,23,20.78,,,73,San Diego,4309,Two Year,United States,7826-VVKWT,Stayed,1,1,Female,1,Fiber Optic,"32.707892, -117.05512",32.707892,-117.05512,1,96.55,0,1,9,,0,0,1,1,Bank Withdrawal,1,66838,0,Q3,1,5,1,California,1,1,1,24,2263.45,0,498.72,0.0,2762.17,0,1,92114,0 +39,27,24.51,Dissatisfaction,Limited range of services,86,Santa Clara,4544,Month-to-Month,United States,9445-SZLCH,Churned,0,1,Female,1,Fiber Optic,"37.351214, -121.952417",37.351214,-121.952417,1,97.35,1,0,3,,1,0,1,1,Bank Withdrawal,1,36349,0,Q3,1,2,0,California,0,0,1,36,3457.9,0,882.36,4.96,4335.3,0,1,95050,1 +62,0,32.05,,,54,San Bernardino,4673,Two Year,United States,2481-SBOYW,Stayed,1,0,Female,0,,"34.142747, -117.300864",34.142747,-117.300864,0,25.0,1,1,0,Offer B,0,0,1,0,Credit Card,1,24644,0,Q3,0,4,0,California,0,0,0,61,1498.35,0,1955.05,0.0,3453.4,0,0,92405,0 +34,0,39.37,,,20,San Andreas,4865,One Year,United States,3251-YMVWZ,Stayed,0,0,Male,0,,"38.196497, -120.61689",38.196497,-120.61689,0,24.05,1,0,0,Offer B,0,0,0,0,Bank Withdrawal,1,3930,0,Q3,0,3,0,California,0,0,0,53,1301.9,0,2086.61,0.0,3388.51,0,0,95249,0 +25,51,11.47,,,52,Santa Rosa,3654,Month-to-Month,United States,0319-QZTCO,Joined,1,0,Female,1,DSL,"38.460517, -122.790335",38.460517,-122.790335,1,58.7,0,2,9,Offer E,1,0,1,1,Credit Card,1,36125,0,Q3,1,3,0,California,0,0,1,3,168.6,0,34.41,0.0,203.01,1,1,95401,0 +61,27,46.1,,,32,Van Nuys,6468,Two Year,United States,7873-CVMAW,Stayed,0,1,Male,1,DSL,"34.202494, -118.448048",34.202494,-118.448048,0,88.55,1,0,0,,1,1,0,0,Credit Card,1,51348,1,Q3,0,4,0,California,1,1,1,72,6362.35,0,3319.2,0.0,9681.55,0,1,91405,0 +48,0,27.3,,,41,Thousand Oaks,6094,Two Year,United States,9507-HSMMZ,Stayed,0,0,Male,0,,"34.191842, -118.822796",34.191842,-118.822796,0,20.0,0,0,0,Offer B,0,0,0,0,Credit Card,1,33057,0,Q3,0,3,0,California,0,0,0,54,1149.65,0,1474.2,0.0,2623.85,0,0,91362,0 +74,16,11.32,,,48,Granite Bay,3273,Month-to-Month,United States,2974-GGUXS,Stayed,0,0,Female,1,Fiber Optic,"38.749466, -121.184196",38.749466,-121.184196,1,91.95,1,0,0,Offer C,1,0,1,1,Credit Card,1,20675,0,Q3,0,5,1,California,0,0,1,36,3301.05,0,407.52,17.76,3690.81,0,1,95746,0 +58,30,46.17,Competitor,Competitor offered higher download speeds,91,Gustine,2007,Month-to-Month,United States,4702-IOQDC,Churned,0,0,Female,1,Fiber Optic,"37.147198, -121.120161",37.147198,-121.120161,0,70.1,0,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,7872,0,Q3,0,3,0,California,0,0,0,1,70.1,0,46.17,0.0,116.27,0,1,95322,1 +34,53,8.69,Dissatisfaction,Service dissatisfaction,70,Lynwood,3457,Month-to-Month,United States,9191-MYQKX,Churned,1,1,Female,1,Fiber Optic,"33.923573, -118.200669",33.923573,-118.200669,1,75.15,0,5,1,,0,0,1,1,Bank Withdrawal,1,69850,0,Q3,1,1,0,California,0,0,0,7,496.9,0,60.83,0.0,557.73,0,1,90262,1 +41,6,0.0,Attitude,Attitude of service provider,85,Linden,3605,Month-to-Month,United States,5868-CZJDR,Churned,0,0,Male,1,DSL,"38.047746, -121.030499",38.047746,-121.030499,0,31.35,0,0,0,Offer E,1,0,1,0,Mailed Check,0,3148,0,Q3,0,2,0,California,0,0,0,1,31.35,80,0.0,0.0,111.35,0,0,95236,1 +37,19,0.0,,,77,Santa Cruz,3424,One Year,United States,7325-ENZFI,Stayed,0,0,Female,1,DSL,"37.007882, -122.065975",37.007882,-122.065975,0,40.3,0,0,0,,1,1,1,0,Bank Withdrawal,0,4563,1,Q3,0,3,0,California,0,0,0,39,1630.4,0,0.0,0.0,1630.4,0,1,95064,0 +48,13,28.8,Competitor,Competitor made better offer,89,San Diego,5897,Month-to-Month,United States,3858-VOBET,Churned,0,0,Male,1,Cable,"32.825086, -117.199424",32.825086,-117.199424,0,74.95,1,0,0,,0,0,1,0,Bank Withdrawal,1,51213,0,Q3,0,3,0,California,0,0,0,23,1710.45,0,662.4,0.0,2372.85,0,1,92117,1 +50,5,41.38,,,68,Wilseyville,3167,Month-to-Month,United States,0988-JRWWP,Joined,0,0,Female,1,DSL,"38.392686, -120.415951",38.392686,-120.415951,0,54.2,0,0,0,,0,0,1,0,Bank Withdrawal,1,435,0,Q3,0,4,0,California,0,0,1,3,140.4,0,124.14,0.0,264.54,0,1,95257,0 +61,0,33.13,,,49,Agoura Hills,2024,One Year,United States,0956-SYCWG,Stayed,0,0,Female,0,,"34.129058, -118.759788",34.129058,-118.759788,0,19.65,0,0,0,Offer D,0,0,0,0,Bank Withdrawal,1,25303,0,Q3,0,3,0,California,0,0,0,13,244.8,0,430.69,0.0,675.49,0,0,91301,0 +63,17,25.17,,,37,Los Angeles,4989,Month-to-Month,United States,0840-DFEZH,Stayed,0,0,Female,1,Fiber Optic,"34.070291, -118.349191",34.070291,-118.349191,0,75.35,1,0,0,,0,0,1,0,Bank Withdrawal,1,32901,0,Q3,0,3,0,California,0,0,0,7,564.65,0,176.19,0.0,740.84,0,1,90036,0 +57,12,25.79,Other,Moved,66,Berkeley,4103,Month-to-Month,United States,2979-SXESE,Churned,0,1,Female,1,Cable,"37.863843, -122.275684",37.863843,-122.275684,1,94.4,1,0,1,Offer D,0,1,0,1,Bank Withdrawal,1,19763,0,Q3,1,1,0,California,0,0,1,17,1607.2,0,438.43,0.0,2045.63,0,1,94703,1 +68,9,0.0,Attitude,Attitude of service provider,83,Fulton,4095,Month-to-Month,United States,1496-GGSUK,Churned,0,0,Female,1,Cable,"38.493888, -122.777141",38.493888,-122.777141,0,25.7,0,0,0,,0,0,1,0,Mailed Check,0,476,0,Q3,0,1,1,California,0,0,0,1,25.7,0,0.0,0.0,25.7,0,1,95439,1 +35,0,27.66,,,60,Beale Afb,2717,Two Year,United States,3266-FTKHB,Stayed,0,0,Male,0,,"39.125311, -121.392283",39.125311,-121.392283,0,19.15,0,0,0,,0,0,0,0,Credit Card,1,5654,0,Q3,0,3,0,California,0,0,0,17,343.45,0,470.22,28.63,785.04,0,0,95903,0 +28,0,38.73,,,57,Kernville,5586,One Year,United States,8499-BRXTD,Stayed,0,0,Male,0,,"35.852892, -118.397782",35.852892,-118.397782,0,20.1,0,0,0,Offer D,0,0,0,0,Credit Card,1,1873,0,Q3,0,5,0,California,0,0,0,18,401.85,0,697.14,0.0,1098.99,1,0,93238,0 +34,0,29.14,,,66,Fresno,4580,Month-to-Month,United States,5702-SKUOB,Stayed,0,0,Female,0,,"36.78979, -119.929894",36.78979,-119.929894,1,19.6,0,0,1,,0,0,0,1,Credit Card,1,60889,0,Q3,1,4,0,California,0,0,0,4,93.45,0,116.56,0.0,210.01,0,0,93722,0 +40,13,40.28,,,30,Winterhaven,4583,Month-to-Month,United States,5804-HYIEZ,Stayed,1,0,Male,1,Fiber Optic,"32.852947, -114.850784",32.852947,-114.850784,1,106.05,1,1,1,Offer A,1,1,1,1,Bank Withdrawal,1,3663,0,Q3,1,4,0,California,1,1,1,70,7554.05,0,2819.6,0.0,10373.65,0,1,92283,0 +50,17,46.5,,,26,Tehama,4093,Month-to-Month,United States,5482-VXSXJ,Stayed,0,0,Male,1,Fiber Optic,"40.021787, -122.127576",40.021787,-122.127576,0,93.2,0,0,0,,1,0,1,0,Credit Card,1,405,0,Q3,0,4,0,California,1,1,1,22,2157.3,0,1023.0,0.0,3180.3,0,1,96090,0 +33,56,26.09,,,80,Butte City,5447,Month-to-Month,United States,9137-UIYPG,Stayed,1,1,Female,1,Fiber Optic,"39.449794, -121.936372",39.449794,-121.936372,1,106.9,0,3,1,,0,1,1,1,Bank Withdrawal,1,303,1,Q3,1,3,0,California,1,1,1,35,3756.45,150,913.15,34.47,4785.13,0,0,95920,0 +37,0,20.96,,,31,Whittier,2269,One Year,United States,8763-KIAFH,Stayed,0,0,Female,0,,"33.945318, -117.992066",33.945318,-117.992066,1,20.55,0,0,10,,0,0,1,1,Credit Card,1,19109,0,Q3,1,4,0,California,0,0,0,27,583.3,0,565.92,0.0,1149.22,0,0,90603,0 +47,0,46.91,,,64,Huntington Beach,3636,Month-to-Month,United States,6131-IUNXN,Stayed,1,0,Female,0,,"33.666301, -117.969501",33.666301,-117.969501,1,20.2,0,2,6,,0,0,0,1,Mailed Check,1,56517,0,Q3,1,4,0,California,0,0,0,19,382.2,0,891.29,0.0,1273.49,0,0,92646,0 +27,59,20.44,Competitor,Competitor offered higher download speeds,73,Richmond,2827,Month-to-Month,United States,8063-RJYNF,Churned,0,0,Male,1,Fiber Optic,"37.921034, -122.341798",37.921034,-122.341798,0,94.25,0,0,0,,0,1,1,0,Bank Withdrawal,1,39089,0,Q3,0,1,0,California,1,1,1,16,1483.25,140,327.04,0.0,1950.29,1,0,94804,1 +44,25,38.02,,,59,San Francisco,5176,Month-to-Month,United States,5146-CBVOE,Stayed,0,0,Female,1,Fiber Optic,"37.721052, -122.413573",37.721052,-122.413573,0,75.1,0,0,0,,1,0,0,0,Bank Withdrawal,1,40137,0,Q3,0,5,0,California,0,0,0,16,1212.85,0,608.32,0.0,1821.17,0,1,94134,0 +40,29,0.0,,,76,Cambria,5224,Two Year,United States,0114-IGABW,Stayed,0,1,Female,1,Cable,"35.591387, -121.032256",35.591387,-121.032256,1,58.25,0,0,2,Offer A,1,0,0,1,Bank Withdrawal,0,6526,1,Q3,1,5,0,California,1,1,1,71,4145.9,0,0.0,0.0,4145.9,0,1,93428,0 +41,6,30.04,,,75,Glendora,3565,Month-to-Month,United States,4452-QIIEB,Stayed,0,0,Male,1,DSL,"34.119363, -117.855059",34.119363,-117.855059,0,43.9,0,0,0,Offer E,0,0,0,0,Credit Card,1,25135,0,Q3,0,5,0,California,0,0,0,7,278.4,0,210.28,0.0,488.68,0,1,91740,0 +47,53,26.35,,,49,Tecate,4667,Two Year,United States,2885-HIJDH,Stayed,1,1,Male,1,DSL,"32.587557, -116.636816",32.587557,-116.636816,1,86.9,1,3,9,,0,1,0,1,Bank Withdrawal,1,91,1,Q3,1,3,0,California,1,1,1,69,6194.1,0,1818.15,0.0,8012.25,0,1,91980,0 +50,17,14.35,,,25,Mountain View,2650,Month-to-Month,United States,3370-HXOPH,Joined,0,0,Female,1,Fiber Optic,"37.388349, -122.075299",37.388349,-122.075299,0,76.1,1,0,0,,0,0,0,0,Bank Withdrawal,1,13483,0,Q3,0,4,0,California,0,0,0,3,257.6,0,43.05,0.0,300.65,0,1,94041,0 +33,10,29.03,,,67,Fort Irwin,3916,Month-to-Month,United States,0508-OOLTO,Joined,1,0,Female,1,Fiber Optic,"35.349241, -116.770281",35.349241,-116.770281,1,71.65,0,1,5,,0,0,1,1,Bank Withdrawal,1,9465,0,Q3,1,3,0,California,0,0,0,2,135.75,0,58.06,0.0,193.81,0,1,92310,0 +21,59,14.86,,,70,Twin Bridges,5308,Two Year,United States,5680-LQOGP,Stayed,0,1,Female,1,Cable,"38.805481, -120.13287",38.805481,-120.13287,0,82.45,0,0,0,Offer A,1,1,1,0,Credit Card,1,25,1,Q3,0,3,0,California,1,1,1,68,5646.6,90,1010.48,0.0,6747.08,1,0,95735,0 +63,26,5.65,,,67,San Joaquin,3476,Month-to-Month,United States,3192-LNKRK,Stayed,1,1,Male,1,Fiber Optic,"36.600193, -120.153393",36.600193,-120.153393,1,84.05,0,1,10,,0,0,1,1,Credit Card,1,4318,0,Q3,1,3,0,California,0,0,1,34,2909.95,0,192.1,0.0,3102.05,0,1,93660,0 +71,6,21.67,Other,Moved,77,San Jose,5271,One Year,United States,2634-HCZGT,Churned,0,0,Male,1,Cable,"37.327069, -121.916819",37.327069,-121.916819,1,60.05,1,0,1,,0,1,1,1,Bank Withdrawal,1,27023,1,Q3,1,1,1,California,0,0,0,53,3229.65,100,1148.51,0.0,4478.16,0,0,95126,1 +24,76,49.61,,,79,Carmel By The Sea,4705,One Year,United States,5049-MUBWG,Stayed,0,0,Male,1,DSL,"36.554618, -121.922239",36.554618,-121.922239,0,75.0,0,0,0,,0,1,0,0,Bank Withdrawal,1,2966,1,Q3,0,3,0,California,1,1,1,26,1908.35,0,1289.86,0.0,3198.21,1,1,93921,0 +46,3,0.0,Competitor,Competitor had better devices,76,San Francisco,2734,Month-to-Month,United States,3538-WZPHD,Churned,0,0,Male,1,Cable,"37.736535, -122.45732",37.736535,-122.45732,0,29.6,0,0,0,Offer E,1,0,1,0,Bank Withdrawal,0,20643,0,Q3,0,1,0,California,0,0,0,3,79.45,0,0.0,0.0,79.45,0,1,94127,1 +20,0,38.97,,,77,San Lorenzo,2616,Month-to-Month,United States,4430-YHXGG,Stayed,1,0,Female,0,,"37.676249, -122.132415",37.676249,-122.132415,0,25.45,1,3,0,Offer E,0,0,1,0,Credit Card,1,26240,0,Q3,0,5,0,California,0,0,0,4,84.2,0,155.88,0.0,240.08,1,0,94580,0 +20,26,34.14,Competitor,Competitor had better devices,89,Santa Barbara,5720,Month-to-Month,United States,7207-RMRDB,Churned,0,1,Female,1,Fiber Optic,"34.437945, -119.77191",34.437945,-119.77191,1,105.5,1,0,7,,1,0,1,1,Bank Withdrawal,1,15757,0,Q3,1,1,0,California,1,1,1,65,6985.65,0,2219.1,0.0,9204.75,1,1,93110,1 +21,30,42.98,Dissatisfaction,Service dissatisfaction,87,San Mateo,4626,Month-to-Month,United States,2150-UWTFY,Churned,1,1,Female,1,DSL,"37.556634, -122.317723",37.556634,-122.317723,1,61.15,0,3,1,Offer D,1,1,0,1,Credit Card,1,23393,0,Q3,1,1,0,California,0,0,0,22,1422.05,80,945.56,0.0,2447.61,1,0,94402,1 +48,0,4.09,,,31,Reedley,2507,Month-to-Month,United States,3090-QFUVD,Joined,0,0,Female,0,,"36.636638, -119.421842",36.636638,-119.421842,0,20.3,0,0,0,,0,0,0,0,Credit Card,1,25923,0,Q3,0,5,0,California,0,0,0,1,20.3,0,4.09,0.0,24.39,0,0,93654,0 +62,0,36.16,,,43,Culver City,2654,Two Year,United States,3978-YNKDD,Stayed,1,0,Male,0,,"34.019323, -118.391902",34.019323,-118.391902,0,20.85,0,2,0,,0,0,0,0,Credit Card,1,15195,0,Q3,0,4,0,California,0,0,0,19,467.5,0,687.04,0.0,1154.54,0,0,90232,0 +30,76,12.59,,,25,Angelus Oaks,3477,Month-to-Month,United States,2181-UAESM,Joined,0,1,Male,1,Cable,"34.1678, -116.86433",34.1678,-116.86433,0,53.45,0,0,0,,0,1,0,0,Bank Withdrawal,1,301,0,Q3,0,4,0,California,0,0,0,2,119.5,0,25.18,0.0,144.68,0,1,92305,0 +47,6,1.13,Price,Price too high,80,South Lake Tahoe,5086,Month-to-Month,United States,9725-SCPZG,Churned,0,0,Male,1,Fiber Optic,"38.911577, -120.106169",38.911577,-120.106169,0,90.85,0,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,33038,0,Q3,0,3,0,California,1,1,1,1,90.85,0,1.13,0.0,91.98,0,1,96150,1 +48,30,47.45,Competitor,Competitor had better devices,73,Summerland,4722,Month-to-Month,United States,9578-VRMNM,Churned,0,1,Female,1,DSL,"34.420998, -119.60137",34.420998,-119.60137,0,65.2,1,0,0,,0,0,1,0,Credit Card,1,576,0,Q3,0,1,0,California,1,1,0,16,1043.35,0,759.2,0.0,1802.55,0,1,93067,1 +61,30,21.84,,,25,Whitmore,4703,Two Year,United States,0562-FGDCR,Stayed,1,0,Female,1,DSL,"40.637105, -121.906949",40.637105,-121.906949,1,74.55,1,3,9,,1,1,0,1,Credit Card,1,843,1,Q3,1,3,0,California,0,0,1,72,5430.65,0,1572.48,0.0,7003.13,0,1,96096,0 +52,19,6.85,,,48,Hanford,4463,Two Year,United States,3913-FCUUW,Stayed,1,1,Female,1,DSL,"36.29223, -119.622676",36.29223,-119.622676,1,70.45,1,1,8,Offer A,1,1,1,1,Bank Withdrawal,1,53204,1,Q3,1,3,0,California,0,0,0,72,5165.7,0,493.2,0.0,5658.9,0,1,93230,0 +22,27,0.0,,,29,Graton,4283,Two Year,United States,1936-CZAKF,Stayed,0,0,Male,1,Cable,"38.434362, -122.86891",38.434362,-122.86891,1,49.65,0,0,8,,1,0,0,1,Credit Card,0,390,0,Q3,1,4,0,California,1,1,1,49,2409.9,0,0.0,0.0,2409.9,1,1,95444,0 +24,73,39.92,,,22,Oak Park,2165,Month-to-Month,United States,6496-JDSSB,Stayed,0,0,Female,1,Fiber Optic,"34.19225, -118.776874",34.19225,-118.776874,0,80.0,0,0,0,,0,0,1,0,Bank Withdrawal,1,14814,0,Q3,0,4,0,California,0,0,1,8,624.6,0,319.36,0.0,943.96,1,1,91377,0 +30,0,8.21,,,59,Montclair,5409,Two Year,United States,7014-ZZXAW,Stayed,0,0,Female,0,,"34.072121, -117.698319",34.072121,-117.698319,1,24.25,1,0,1,,0,0,1,1,Credit Card,1,34447,0,Q3,1,5,0,California,0,0,0,71,1732.95,0,582.91,0.0,2315.86,0,0,91763,0 +44,3,10.13,,,79,Scott Bar,4120,One Year,United States,2927-QRRQV,Stayed,0,1,Male,1,Fiber Optic,"41.737962, -123.07557",41.737962,-123.07557,1,94.65,1,0,1,Offer B,1,0,1,1,Bank Withdrawal,1,88,0,Q3,1,4,0,California,0,0,1,46,4312.5,0,465.98,0.0,4778.48,0,1,96085,0 +44,53,0.0,,,69,San Simeon,5880,Month-to-Month,United States,5156-UMKOW,Joined,1,0,Female,1,DSL,"35.746484, -121.223355",35.746484,-121.223355,0,29.65,0,3,0,,1,0,0,0,Mailed Check,0,471,0,Q3,0,3,0,California,0,0,0,3,90.05,0,0.0,0.0,90.05,0,1,93452,0 +80,18,0.0,Other,Moved,75,Lucerne,2061,Month-to-Month,United States,5180-UCIIQ,Churned,1,0,Male,1,Cable,"39.141934, -122.770679",39.141934,-122.770679,1,40.05,0,2,5,,0,1,0,1,Mailed Check,0,3002,0,Q3,1,1,1,California,1,0,0,22,880.2,0,0.0,0.0,880.2,0,1,95458,1 +56,0,2.15,,,24,Ivanhoe,3078,Month-to-Month,United States,2085-JVGAD,Stayed,0,0,Male,0,,"36.385818, -119.224243",36.385818,-119.224243,1,20.35,0,0,3,,0,0,0,1,Bank Withdrawal,1,4517,0,Q3,1,4,0,California,0,0,0,37,697.65,0,79.55,45.07,732.13,0,0,93235,0 +60,26,49.61,,,39,Oceanside,4446,One Year,United States,2758-RNWXS,Stayed,0,0,Male,1,Fiber Optic,"33.351059, -117.420557",33.351059,-117.420557,0,89.2,0,0,0,Offer C,0,1,1,0,Bank Withdrawal,1,98239,1,Q3,0,4,0,California,1,1,0,35,3251.3,0,1736.35,0.0,4987.65,0,1,92054,0 +40,20,38.32,,,65,Hinkley,5877,Month-to-Month,United States,1310-QRITU,Stayed,0,0,Female,1,DSL,"34.983808, -117.239306",34.983808,-117.239306,0,50.3,1,0,0,,0,0,1,0,Bank Withdrawal,1,1933,0,Q3,0,3,0,California,0,0,0,18,913.3,0,689.76,0.0,1603.06,0,1,92347,0 +22,52,14.75,,,56,Santa Rosa,4271,Month-to-Month,United States,5339-TJFEK,Stayed,1,0,Male,1,Fiber Optic,"38.394091, -122.739814",38.394091,-122.739814,1,105.5,1,1,8,Offer B,1,1,1,1,Bank Withdrawal,1,30876,0,Q3,1,4,0,California,1,1,1,62,6487.2,150,914.5,0.0,7551.7,1,0,95407,0 +45,0,30.07,Attitude,Attitude of support person,67,San Dimas,2687,Month-to-Month,United States,2484-DGXPZ,Churned,0,0,Female,0,,"34.102119, -117.815532",34.102119,-117.815532,1,19.55,0,0,1,,0,0,1,1,Credit Card,1,33878,0,Q3,1,3,0,California,0,0,0,31,658.95,0,932.17,0.0,1591.12,0,0,91773,1 +35,53,45.61,,,33,Palo Alto,3202,Month-to-Month,United States,4316-XCSLJ,Stayed,1,0,Male,1,DSL,"37.444314, -122.149996",37.444314,-122.149996,0,50.3,0,3,0,,0,1,1,0,Credit Card,1,16198,0,Q3,0,3,0,California,0,0,0,17,846.8,0,775.37,0.0,1622.17,0,1,94301,0 +61,16,44.97,,,56,Coarsegold,5755,Month-to-Month,United States,0641-EVBOJ,Joined,0,0,Male,1,Fiber Optic,"37.212191, -119.749323",37.212191,-119.749323,0,82.3,0,0,0,,0,1,1,0,Credit Card,1,9395,1,Q3,0,4,0,California,0,0,0,3,214.4,20,134.91,0.0,369.31,0,0,93614,0 +48,0,34.79,,,45,Long Beach,3040,Two Year,United States,8966-KZXXA,Stayed,1,0,Male,0,,"33.830099, -118.182239",33.830099,-118.182239,1,25.1,1,1,9,,0,0,0,1,Credit Card,1,31556,0,Q3,1,3,0,California,0,0,0,36,930.95,0,1252.44,0.0,2183.39,0,0,90807,0 +21,42,1.28,,,57,Los Angeles,2142,Month-to-Month,United States,5405-ZMYXQ,Stayed,0,0,Female,1,Fiber Optic,"34.049841, -118.33846",34.049841,-118.33846,0,74.6,1,0,0,Offer E,0,0,1,0,Credit Card,1,67520,0,Q3,0,5,0,California,0,0,0,8,548.9,0,10.24,0.0,559.14,1,1,90019,0 +63,0,10.46,,,69,Morongo Valley,6059,Two Year,United States,3810-PJUHR,Stayed,1,0,Male,0,,"34.097863, -116.594561",34.097863,-116.594561,1,25.35,1,1,6,Offer A,0,0,0,1,Credit Card,1,3499,0,Q3,1,3,0,California,0,0,0,70,1715.15,0,732.2,0.0,2447.35,0,0,92256,0 +25,71,33.88,Other,Don't know,82,Redway,4495,Two Year,United States,9053-JZFKV,Churned,0,1,Male,1,Fiber Optic,"40.142256, -123.852927",40.142256,-123.852927,0,116.2,1,0,0,Offer A,1,1,0,0,Credit Card,1,1851,1,Q3,0,2,0,California,1,1,1,67,7752.3,0,2269.96,0.0,10022.26,1,1,95560,1 +31,9,0.0,Competitor,Competitor made better offer,70,Temecula,4909,Month-to-Month,United States,5261-QSHQM,Churned,0,0,Female,1,DSL,"33.507255, -117.029473",33.507255,-117.029473,0,24.45,0,0,0,Offer E,0,0,1,0,Bank Withdrawal,0,46171,0,Q3,0,1,0,California,0,0,0,4,86.6,0,0.0,0.0,86.6,0,1,92592,1 +64,9,13.64,Competitor,Competitor made better offer,70,San Diego,5148,Month-to-Month,United States,4373-MAVJG,Churned,0,0,Female,1,Fiber Optic,"32.825086, -117.199424",32.825086,-117.199424,1,90.9,1,0,1,Offer D,1,0,1,1,Bank Withdrawal,1,51213,0,Q3,1,2,0,California,1,1,0,14,1259.0,0,190.96,0.0,1449.96,0,1,92117,1 +33,9,47.89,,,61,San Jose,3981,Month-to-Month,United States,3312-UUMZW,Stayed,0,0,Male,1,Fiber Optic,"37.311088, -121.961786",37.311088,-121.961786,1,98.85,1,0,3,,1,0,1,1,Credit Card,1,29914,0,Q3,1,4,0,California,1,1,1,32,3145.9,0,1532.48,0.0,4678.38,0,1,95117,0 +49,0,2.85,,,21,Modesto,5566,Month-to-Month,United States,2220-IAHLS,Joined,0,0,Female,0,,"37.716186, -121.025836",37.716186,-121.025836,0,19.4,0,0,0,,0,0,0,0,Credit Card,1,26055,0,Q3,0,3,0,California,0,0,0,1,19.4,0,2.85,0.0,22.25,0,0,95356,0 +24,0,20.29,,,62,Mountain View,3926,Month-to-Month,United States,2428-ZMCTB,Stayed,0,0,Male,0,,"37.380662, -122.086022",37.380662,-122.086022,0,19.75,0,0,0,Offer D,0,0,0,0,Credit Card,1,32143,0,Q3,0,3,0,California,0,0,0,10,208.25,0,202.9,0.0,411.15,1,0,94040,0 +56,10,30.35,,,75,Fallbrook,2444,Month-to-Month,United States,5175-WLYXL,Stayed,0,0,Male,1,Fiber Optic,"33.362575, -117.299644",33.362575,-117.299644,0,78.85,1,0,0,Offer D,1,0,1,0,Credit Card,1,42239,0,Q3,0,5,0,California,0,0,0,22,1600.25,50,667.7,0.0,2317.95,0,0,92028,0 +55,9,33.37,,,67,Clements,5115,Two Year,United States,6870-ZWMNX,Stayed,0,1,Male,1,DSL,"38.227285, -121.02789",38.227285,-121.02789,1,76.1,1,0,4,Offer A,1,0,0,1,Credit Card,1,722,1,Q3,1,4,0,California,0,0,1,70,5264.25,110,2335.9,0.0,7710.15,0,0,95227,0 +38,25,32.22,,,25,Barstow,6378,Two Year,United States,2984-TBYKU,Stayed,1,1,Male,1,Fiber Optic,"34.965648, -117.001509",34.965648,-117.001509,1,104.9,1,3,6,Offer A,1,1,1,1,Credit Card,1,31293,1,Q3,1,4,0,California,1,1,0,72,7732.65,0,2319.84,0.0,10052.49,0,1,92311,0 +77,25,30.11,,,26,Forks Of Salmon,4140,Two Year,United States,3223-DWFIO,Stayed,0,0,Male,1,Fiber Optic,"41.232128, -123.194748",41.232128,-123.194748,0,69.35,0,0,0,,0,0,0,0,Bank Withdrawal,1,170,0,Q3,0,3,1,California,0,0,0,4,261.65,0,120.44,0.0,382.09,0,1,96031,0 +57,11,11.32,,,69,Aliso Viejo,4131,One Year,United States,5753-QQWPW,Stayed,0,0,Female,1,DSL,"33.571259, -117.731917",33.571259,-117.731917,0,59.9,0,0,0,Offer C,1,1,1,0,Bank Withdrawal,1,41237,1,Q3,0,3,0,California,0,0,0,28,1654.7,0,316.96,0.0,1971.66,0,1,92656,0 +64,0,23.81,,,56,Rio Oso,6019,Two Year,United States,9337-SRRNI,Stayed,1,0,Male,0,,"38.954144, -121.482536",38.954144,-121.482536,0,25.3,1,3,0,Offer A,0,0,1,0,Credit Card,1,947,0,Q3,0,4,0,California,0,0,0,66,1673.8,0,1571.46,0.0,3245.26,0,0,95674,0 +44,13,15.76,,,21,North Hills,2451,Month-to-Month,United States,8710-YGLWG,Joined,0,0,Male,1,DSL,"34.238802, -118.482296",34.238802,-118.482296,0,44.9,0,0,0,Offer E,0,0,1,0,Credit Card,1,57017,0,Q3,0,3,0,California,0,0,0,1,44.9,0,15.76,0.0,60.66,0,1,91343,0 +21,71,14.6,Dissatisfaction,Product dissatisfaction,76,La Habra,4415,Month-to-Month,United States,0404-SWRVG,Churned,1,0,Male,1,Fiber Optic,"33.940619, -117.9513",33.940619,-117.9513,0,74.4,1,2,0,Offer E,0,0,1,0,Bank Withdrawal,1,67354,0,Q3,0,1,0,California,0,1,0,3,229.55,0,43.8,8.74,264.61,1,1,90631,1 +22,0,36.37,,,49,Sun City,2299,Two Year,United States,3213-VVOLG,Stayed,1,0,Male,0,,"33.739412, -117.173334",33.739412,-117.173334,1,25.35,1,2,3,,0,0,0,1,Credit Card,1,8692,0,Q3,1,4,0,California,0,0,0,10,253.5,0,363.7,0.0,617.2,1,0,92585,0 +36,0,14.27,,,31,Carlsbad,3977,One Year,United States,6508-NJYRO,Stayed,0,0,Male,0,,"33.098018, -117.258203",33.098018,-117.258203,1,18.8,0,0,5,,0,0,0,1,Credit Card,1,43161,0,Q3,1,4,0,California,0,0,0,15,294.95,0,214.05,0.0,509.0,0,0,92009,0 +46,17,0.0,,,22,Thousand Oaks,5041,Two Year,United States,9286-BHDQG,Stayed,0,1,Male,1,DSL,"34.191842, -118.822796",34.191842,-118.822796,1,45.25,0,0,11,Offer A,1,1,0,1,Credit Card,0,33057,1,Q3,1,4,0,California,0,0,0,72,3139.8,0,0.0,0.0,3139.8,0,1,91362,0 +22,0,31.93,,,72,Spreckels,5730,Two Year,United States,0784-ZQJZX,Stayed,1,0,Male,0,,"36.624641, -121.647195",36.624641,-121.647195,0,19.9,0,1,0,,0,0,0,0,Credit Card,1,407,0,Q3,0,4,0,California,0,0,0,72,1529.65,0,2298.96,0.0,3828.61,1,0,93962,0 +50,18,44.76,,,56,Carlotta,2667,One Year,United States,1661-CZBAU,Stayed,0,0,Male,1,DSL,"40.497283, -123.93037",40.497283,-123.93037,0,70.95,1,0,0,Offer B,0,1,1,0,Bank Withdrawal,1,1072,1,Q3,0,3,0,California,1,1,0,48,3629.2,0,2148.48,0.0,5777.68,0,1,95528,0 +30,59,41.78,Dissatisfaction,Lack of self-service on Website,76,Modesto,2632,Month-to-Month,United States,4847-QNOKA,Churned,0,0,Female,1,DSL,"37.672906, -120.946594",37.672906,-120.946594,0,44.9,0,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,47613,0,Q3,0,2,0,California,0,0,0,1,44.9,0,41.78,0.0,86.68,0,1,95355,1 +32,13,33.62,,,25,Torrance,4780,Month-to-Month,United States,5294-DMSFH,Stayed,1,0,Female,1,Fiber Optic,"33.840399, -118.353714",33.840399,-118.353714,1,87.8,0,2,1,,0,0,1,1,Credit Card,1,41979,0,Q3,1,4,0,California,1,1,1,29,2621.75,0,974.98,0.0,3596.73,0,1,90503,0 +29,73,36.75,Competitor,Competitor made better offer,82,San Diego,5530,Month-to-Month,United States,9614-RMGHA,Churned,0,0,Male,1,Fiber Optic,"32.825086, -117.199424",32.825086,-117.199424,1,91.85,1,0,0,,1,0,1,1,Bank Withdrawal,1,51213,0,Q3,0,3,0,California,0,1,1,65,5940.85,0,2388.75,0.0,8329.6,1,1,92117,1 +37,21,39.85,,,52,Sutter Creek,4525,Month-to-Month,United States,5652-MSDEY,Stayed,0,0,Female,1,Fiber Optic,"38.432145, -120.77069",38.432145,-120.77069,0,75.75,1,0,0,,0,0,1,0,Mailed Check,1,4610,0,Q3,0,5,0,California,0,0,0,10,777.3,0,398.5,0.0,1175.8,0,1,95685,0 +51,4,44.31,,,78,King City,5213,Two Year,United States,8869-LIHMK,Stayed,0,1,Female,1,Fiber Optic,"36.220761, -120.980777",36.220761,-120.980777,0,115.1,1,0,0,,1,1,1,0,Bank Withdrawal,1,14477,1,Q3,0,3,0,California,1,1,1,64,7334.05,0,2835.84,0.0,10169.89,0,1,93930,0 +74,18,32.9,,,34,Moreno Valley,6084,Two Year,United States,4304-XUMGI,Stayed,1,1,Male,1,DSL,"33.970661, -117.255039",33.970661,-117.255039,1,75.15,1,2,3,,1,1,1,1,Bank Withdrawal,1,46214,0,Q3,1,4,1,California,1,1,0,50,3822.45,0,1645.0,0.0,5467.45,0,1,92557,0 +25,85,26.51,Other,Don't know,71,Pomona,5220,One Year,United States,7541-YLXCL,Churned,0,0,Male,1,Cable,"34.083086, -117.737997",34.083086,-117.737997,0,65.4,0,0,0,,1,0,1,0,Credit Card,1,46626,1,Q3,0,1,0,California,1,1,0,36,2498.4,0,954.36,0.0,3452.76,1,1,91767,1 +30,59,9.37,,,40,Long Beach,6107,Month-to-Month,United States,8878-RYUKI,Stayed,0,1,Female,1,DSL,"33.760458, -118.129725",33.760458,-118.129725,0,59.45,0,0,0,,0,0,1,0,Bank Withdrawal,1,31352,0,Q3,0,3,0,California,1,1,0,52,3043.7,0,487.24,0.0,3530.94,0,1,90803,0 +58,0,40.0,,,70,Hinkley,3047,Two Year,United States,3373-DIUUN,Stayed,1,0,Male,0,,"34.983808, -117.239306",34.983808,-117.239306,1,21.25,0,3,6,,0,0,0,1,Credit Card,1,1933,0,Q3,1,3,0,California,0,0,0,30,711.9,0,1200.0,0.0,1911.9,0,0,92347,0 +29,0,7.32,,,28,Oceanside,4801,Month-to-Month,United States,9708-KFDBY,Joined,0,0,Male,0,,"33.351059, -117.420557",33.351059,-117.420557,0,20.55,0,0,0,Offer E,0,0,0,0,Credit Card,1,98239,0,Q3,0,4,0,California,0,0,0,1,20.55,0,7.32,0.0,27.87,1,0,92054,0 +46,14,46.21,Dissatisfaction,Poor expertise of phone support,83,Duarte,3818,One Year,United States,7931-PXHFC,Churned,0,1,Male,1,Cable,"34.145695, -117.95982",34.145695,-117.95982,0,62.3,0,0,0,,0,0,1,0,Credit Card,1,27414,1,Q3,0,3,0,California,1,1,0,38,2354.8,0,1755.98,0.0,4110.78,0,1,91010,1 +41,14,0.0,,,76,Biggs,3752,One Year,United States,8898-KASCD,Stayed,0,1,Male,1,DSL,"39.457388, -121.818201",39.457388,-121.818201,0,35.55,0,0,0,,0,0,0,0,Credit Card,0,3169,1,Q3,0,3,0,California,0,0,0,39,1309.15,0,0.0,0.0,1309.15,0,1,95917,0 +58,21,17.9,,,73,Lytle Creek,4296,Two Year,United States,8984-HPEMB,Stayed,0,1,Female,1,Fiber Optic,"34.238162, -117.534306",34.238162,-117.534306,0,118.65,1,0,0,Offer A,1,1,1,0,Bank Withdrawal,1,1090,1,Q3,0,3,0,California,1,1,1,71,8477.6,0,1270.9,0.0,9748.5,0,1,92358,0 +20,59,29.41,Competitor,Competitor offered more data,91,Ahwahnee,3458,Month-to-Month,United States,2777-PHDEI,Churned,0,0,Female,1,Fiber Optic,"37.375816, -119.739935",37.375816,-119.739935,0,78.05,0,0,0,,0,0,0,0,Bank Withdrawal,1,1968,0,Q3,0,1,0,California,0,1,1,1,78.05,10,29.41,0.0,117.46,1,0,93601,1 +57,0,45.75,,,42,Belvedere Tiburon,4722,Two Year,United States,3976-HXHCE,Stayed,0,0,Male,0,,"37.885629, -122.46858",37.885629,-122.46858,0,19.3,0,0,0,,0,0,0,0,Bank Withdrawal,1,13065,0,Q3,0,4,0,California,0,0,0,72,1414.8,0,3294.0,0.0,4708.8,0,0,94920,0 +43,24,8.69,,,62,Redondo Beach,3271,Month-to-Month,United States,8149-AIQCG,Stayed,0,0,Male,1,Fiber Optic,"33.873395, -118.37019",33.873395,-118.37019,0,73.15,1,0,0,Offer C,0,0,1,0,Credit Card,1,37322,0,Q3,0,5,0,California,0,0,0,39,2730.85,0,338.91,0.0,3069.76,0,1,90278,0 +33,0,16.81,Competitor,Competitor made better offer,80,Fallbrook,5747,Month-to-Month,United States,3148-BLQJT,Churned,0,0,Male,0,,"33.362575, -117.299644",33.362575,-117.299644,0,20.1,0,0,0,Offer E,0,0,0,0,Credit Card,1,42239,0,Q3,0,1,0,California,0,0,0,1,20.1,0,16.81,0.0,36.91,0,0,92028,1 +54,0,30.82,,,66,Simi Valley,3948,Two Year,United States,7601-DHFWZ,Stayed,0,0,Female,0,,"34.296813, -118.685703",34.296813,-118.685703,0,24.0,1,0,0,Offer B,0,0,0,0,Credit Card,1,49027,0,Q3,0,3,0,California,0,0,0,48,1183.05,0,1479.36,0.0,2662.41,0,0,93063,0 +69,11,3.76,,,68,Warner Springs,4053,One Year,United States,4654-DLAMQ,Stayed,0,1,Female,1,Fiber Optic,"33.323705, -116.626907",33.323705,-116.626907,1,97.0,0,0,9,,1,1,0,1,Bank Withdrawal,1,1205,0,Q3,1,3,1,California,1,0,0,64,6430.9,0,240.64,0.0,6671.54,0,1,92086,0 +31,0,7.72,,,47,Cypress,5346,Month-to-Month,United States,2928-HLDBA,Stayed,0,0,Female,0,,"33.818477, -118.038307",33.818477,-118.038307,0,20.7,0,0,0,Offer E,0,0,0,0,Credit Card,1,47344,0,Q3,0,5,0,California,0,0,0,6,112.75,0,46.32,0.0,159.07,0,0,90630,0 +58,16,8.39,,,80,Ocotillo,5979,Two Year,United States,8232-CTLKO,Stayed,1,0,Female,1,DSL,"32.698964, -115.886656",32.698964,-115.886656,1,59.75,0,2,9,Offer A,0,1,1,1,Bank Withdrawal,1,471,0,Q3,1,3,0,California,0,0,1,66,3996.8,0,553.74,0.0,4550.54,0,1,92259,0 +43,20,0.0,,,36,San Bernardino,2578,Two Year,United States,4472-LVYGI,Stayed,0,1,Female,1,Cable,"34.084909, -117.258107",34.084909,-117.258107,1,52.55,0,0,2,,0,1,1,1,Bank Withdrawal,0,12149,1,Q3,1,3,0,California,0,0,1,10,525.5,0,0.0,0.0,525.5,0,1,92408,0 +65,6,16.36,Competitor,Competitor made better offer,88,Byron,5203,Month-to-Month,United States,1965-AKTSX,Churned,0,0,Female,1,Fiber Optic,"37.83323, -121.601461",37.83323,-121.601461,0,78.95,1,0,0,Offer D,1,0,1,0,Bank Withdrawal,1,10153,0,Q3,0,1,1,California,0,0,0,14,1101.85,0,229.04,0.0,1330.89,0,1,94514,1 +77,18,26.95,Price,Lack of affordable download/upload speed,81,Pasadena,4419,Month-to-Month,United States,2070-FNEXE,Churned,1,0,Female,1,Fiber Optic,"34.159007, -118.087353",34.159007,-118.087353,0,76.45,0,2,0,Offer E,0,1,0,0,Bank Withdrawal,1,32369,0,Q3,0,2,1,California,0,0,0,7,503.6,0,188.65,11.05,681.2,0,0,91107,1 +30,71,42.4,,,29,Artesia,5364,One Year,United States,1698-XFZCI,Stayed,0,1,Male,1,Fiber Optic,"33.867593, -118.080637",33.867593,-118.080637,0,107.75,1,0,0,Offer B,1,1,1,0,Bank Withdrawal,1,16398,0,Q3,0,3,0,California,1,1,1,61,6521.9,0,2586.4,0.0,9108.3,0,1,90701,0 +36,0,20.56,,,64,Spreckels,5335,Two Year,United States,0402-OAMEN,Stayed,1,0,Female,0,,"36.624641, -121.647195",36.624641,-121.647195,1,24.45,1,1,4,Offer A,0,0,0,1,Bank Withdrawal,1,407,0,Q3,1,3,0,California,0,0,0,72,1709.1,0,1480.32,0.0,3189.42,0,0,93962,0 +19,0,5.7,,,71,Smartville,4974,Two Year,United States,0640-YJTPY,Stayed,1,0,Male,0,,"39.176595, -121.291692",39.176595,-121.291692,1,21.0,0,1,3,Offer A,0,0,0,1,Bank Withdrawal,1,963,0,Q3,1,5,0,California,0,0,0,72,1493.75,0,410.4,0.0,1904.15,1,0,95977,0 +28,59,42.99,,,22,Sacramento,5494,Month-to-Month,United States,1866-OBPNR,Joined,1,0,Male,1,Fiber Optic,"38.619049, -121.517552",38.619049,-121.517552,1,74.6,0,1,5,,1,0,0,1,Credit Card,1,31422,0,Q3,1,5,0,California,0,0,0,1,74.6,0,42.99,0.0,117.59,1,1,95833,0 +32,28,20.52,Competitor,Competitor had better devices,94,Long Beach,2786,Month-to-Month,United States,3874-EQOEP,Churned,1,0,Male,1,Cable,"33.783047, -118.1486",33.783047,-118.1486,0,95.0,1,4,0,Offer E,0,0,0,0,Credit Card,1,43467,0,Q3,0,1,0,California,1,1,1,7,655.5,10,143.64,36.6,772.54,0,0,90804,1 +77,19,49.21,,,59,Wallace,4848,One Year,United States,1641-RQDAY,Stayed,1,0,Female,1,Fiber Optic,"38.192608, -120.957842",38.192608,-120.957842,1,100.4,1,2,1,Offer C,1,0,1,1,Bank Withdrawal,1,304,0,Q3,1,3,1,California,1,0,1,32,3217.65,0,1574.72,0.0,4792.37,0,1,95254,0 +43,20,36.55,,,69,Stratford,4454,Two Year,United States,6242-FEGFD,Stayed,0,1,Male,1,Fiber Optic,"36.175255, -119.813805",36.175255,-119.813805,1,96.6,1,0,5,,1,1,0,1,Credit Card,1,1729,1,Q3,1,3,0,California,0,0,0,66,6424.25,0,2412.3,0.0,8836.55,0,1,93266,0 +25,51,24.77,,,80,Yucaipa,5056,Month-to-Month,United States,4010-YLMVT,Stayed,0,0,Female,1,Fiber Optic,"34.04597, -117.011825",34.04597,-117.011825,0,106.6,1,0,0,Offer B,1,1,1,0,Credit Card,1,41575,0,Q3,0,4,0,California,1,1,1,56,5893.95,0,1387.12,0.0,7281.07,1,1,92399,0 +31,0,23.43,,,57,Weimar,4626,Two Year,United States,8544-JNBOX,Stayed,0,0,Male,0,,"39.00978, -120.978273",39.00978,-120.978273,0,20.8,0,0,0,Offer A,0,0,1,0,Credit Card,1,31,0,Q3,0,5,0,California,0,0,0,72,1521.2,0,1686.96,0.0,3208.16,0,0,95736,0 +67,27,26.1,Attitude,Attitude of support person,75,Sylmar,3110,Month-to-Month,United States,4510-PYUSH,Churned,0,0,Female,1,DSL,"34.321621, -118.399841",34.321621,-118.399841,0,57.15,0,0,0,,1,1,1,0,Credit Card,1,81986,0,Q3,0,1,1,California,0,0,0,38,2250.65,0,991.8,0.0,3242.45,0,1,91342,1 +52,76,2.96,,,24,San Jose,2871,Month-to-Month,United States,3059-NGMXB,Stayed,1,0,Male,1,DSL,"37.257063, -121.923037",37.257063,-121.923037,1,69.2,1,3,8,Offer D,1,1,0,1,Credit Card,1,45257,0,Q3,1,3,0,California,1,1,0,14,944.65,0,41.44,0.0,986.09,0,1,95124,0 +70,22,21.9,,,72,Los Angeles,5039,Two Year,United States,2545-EBUPK,Joined,0,0,Female,1,Fiber Optic,"33.954017, -118.402447",33.954017,-118.402447,0,84.05,1,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,39334,0,Q3,0,3,1,California,1,0,0,2,186.05,0,43.8,0.0,229.85,0,1,90045,0 +40,0,27.59,,,31,Yermo,3167,Month-to-Month,United States,8974-OVACP,Joined,0,0,Female,0,,"35.013299, -116.834092",35.013299,-116.834092,0,20.15,0,0,0,,0,0,0,0,Mailed Check,1,1195,0,Q3,0,4,0,California,0,0,0,1,20.15,0,27.59,0.0,47.74,0,0,92398,0 +55,4,46.36,Attitude,Attitude of support person,65,Westlake Village,4852,Month-to-Month,United States,0923-PNFUB,Churned,0,0,Female,1,Fiber Optic,"34.130992, -118.894673",34.130992,-118.894673,0,83.75,0,0,0,Offer E,1,0,0,0,Bank Withdrawal,1,18735,0,Q3,0,2,0,California,0,0,1,3,247.25,0,139.08,0.0,386.33,0,1,91361,1 +50,23,47.91,,,49,Monterey Park,5001,Two Year,United States,6369-MCAKO,Stayed,1,1,Female,1,DSL,"34.049172, -118.115022",34.049172,-118.115022,1,89.05,1,1,4,Offer A,1,1,1,1,Bank Withdrawal,1,26933,1,Q3,1,3,0,California,1,1,1,68,6185.8,0,3257.88,0.0,9443.68,0,1,91755,0 +53,14,9.46,,,70,Carson,2583,Month-to-Month,United States,9003-CPATH,Stayed,0,1,Male,1,Fiber Optic,"33.822295, -118.26411",33.822295,-118.26411,0,79.9,1,0,0,,0,0,0,0,Bank Withdrawal,1,55486,0,Q3,0,4,0,California,0,0,0,42,3313.4,0,397.32,23.47,3687.25,0,1,90745,0 +39,16,31.15,,,53,Kelseyville,5641,Two Year,United States,6631-HMANX,Stayed,0,1,Male,1,Cable,"38.93496, -122.792243",38.93496,-122.792243,1,85.45,1,0,10,,1,0,1,1,Credit Card,1,9902,1,Q3,1,4,0,California,1,1,1,72,6227.5,0,2242.8,0.0,8470.3,0,1,95451,0 +57,24,42.67,Dissatisfaction,Product dissatisfaction,85,San Bernardino,5591,Two Year,United States,3512-IZIKN,Churned,0,1,Female,1,DSL,"34.183286, -117.221722",34.183286,-117.221722,1,65.3,1,0,1,Offer A,0,1,0,1,Credit Card,1,53636,1,Q3,1,1,0,California,0,0,0,70,4759.75,0,2986.9,0.0,7746.65,0,1,92404,1 +69,6,7.94,Price,Price too high,94,Torrance,5884,Month-to-Month,United States,7056-IMHCC,Churned,0,0,Male,1,Fiber Optic,"33.833699, -118.314387",33.833699,-118.314387,1,101.9,1,0,1,Offer B,1,0,1,1,Bank Withdrawal,1,40705,0,Q3,1,1,1,California,1,0,1,53,5549.4,0,420.82,0.0,5970.22,0,1,90501,1 +62,10,32.12,Competitor,Competitor made better offer,74,Temecula,5056,Month-to-Month,United States,7548-SEPYI,Churned,0,0,Female,1,Fiber Optic,"33.507255, -117.029473",33.507255,-117.029473,0,96.25,0,0,0,Offer E,1,0,1,0,Bank Withdrawal,1,46171,0,Q3,0,2,0,California,1,1,1,5,512.45,0,160.6,0.0,673.05,0,1,92592,1 +58,19,1.1,,,61,Yucca Valley,3334,Month-to-Month,United States,3137-LUPIX,Stayed,0,0,Female,1,Cable,"34.159534, -116.425984",34.159534,-116.425984,0,64.4,1,0,0,,0,0,1,0,Credit Card,1,20486,1,Q3,0,4,0,California,0,0,1,4,253.0,0,4.4,0.0,257.4,0,1,92284,0 +53,26,14.48,Competitor,Competitor had better devices,70,Clearlake,3940,Month-to-Month,United States,7595-EUIVN,Churned,0,0,Female,1,Fiber Optic,"38.965804, -122.631779",38.965804,-122.631779,0,75.8,0,0,0,,1,0,0,0,Bank Withdrawal,1,13485,0,Q3,0,1,0,California,0,0,0,1,75.8,0,14.48,0.0,90.28,0,1,95422,1 +22,85,1.74,,,52,Los Banos,5146,One Year,United States,7184-LRUUR,Stayed,0,1,Female,1,DSL,"36.995162, -120.955099",36.995162,-120.955099,0,65.25,0,0,0,,1,0,0,0,Bank Withdrawal,1,29124,0,Q3,0,5,0,California,0,0,1,22,1441.8,0,38.28,0.0,1480.08,1,1,93635,0 +38,14,47.95,,,39,Lee Vining,5601,Two Year,United States,9140-CZQZZ,Stayed,0,0,Female,1,DSL,"37.890145, -119.184087",37.890145,-119.184087,1,79.6,0,0,7,Offer A,1,1,1,1,Bank Withdrawal,1,504,1,Q3,1,4,0,California,1,1,1,68,5515.8,0,3260.6,0.0,8776.4,0,1,93541,0 +44,0,4.42,,,29,Hemet,2236,Two Year,United States,6551-VLJMV,Stayed,0,0,Male,0,,"33.739415, -116.968339",33.739415,-116.968339,1,20.05,0,0,6,Offer C,0,0,0,1,Credit Card,1,29687,0,Q3,1,3,0,California,0,0,0,34,679.0,0,150.28,0.0,829.28,0,0,92543,0 +61,53,25.85,,,70,Korbel,5237,One Year,United States,0489-WMEMG,Stayed,1,0,Female,1,Cable,"40.7666, -123.80458",40.7666,-123.80458,0,49.45,0,3,0,Offer D,0,0,1,0,Bank Withdrawal,1,155,1,Q3,0,3,0,California,0,0,0,23,1119.35,0,594.55,0.0,1713.9,0,1,95550,0 +49,22,43.51,,,44,Los Angeles,5436,Two Year,United States,8690-ZVLCL,Stayed,1,1,Female,1,DSL,"34.088017, -118.327168",34.088017,-118.327168,1,88.0,1,1,10,,1,1,0,1,Credit Card,1,32562,1,Q3,1,3,0,California,1,1,1,68,6161.9,40,2958.68,0.0,9160.58,0,0,90038,0 +27,71,42.37,,,43,La Palma,4606,One Year,United States,1091-SOZGA,Stayed,0,1,Female,1,Fiber Optic,"33.850504, -118.039892",33.850504,-118.039892,1,99.8,1,0,1,,0,0,1,1,Credit Card,1,15505,0,Q3,1,4,0,California,1,1,1,56,5515.45,0,2372.72,0.0,7888.17,1,1,90623,0 +67,15,16.78,Dissatisfaction,Network reliability,65,El Sobrante,3715,Month-to-Month,United States,4283-FUTGF,Churned,0,1,Male,1,Fiber Optic,"37.963995, -122.288296",37.963995,-122.288296,0,79.85,1,0,0,,0,0,1,0,Bank Withdrawal,1,25399,0,Q3,0,3,1,California,0,0,0,19,1471.75,0,318.82,0.0,1790.57,0,1,94803,1 +26,42,14.0,,,52,Corona Del Mar,5667,Two Year,United States,5394-MEITZ,Stayed,0,1,Female,1,Cable,"33.600987, -117.862734",33.600987,-117.862734,1,80.6,0,0,5,,1,0,1,1,Bank Withdrawal,1,13422,1,Q3,1,5,0,California,1,1,1,60,4946.7,0,840.0,0.0,5786.7,1,1,92625,0 +38,0,49.5,,,23,Torrance,5234,Two Year,United States,2848-YXSMW,Stayed,0,0,Male,0,,"33.840399, -118.353714",33.840399,-118.353714,1,19.4,0,0,1,Offer A,0,0,0,1,Credit Card,1,41979,0,Q3,1,5,0,California,0,0,0,72,1363.25,0,3564.0,0.0,4927.25,0,0,90503,0 +38,0,18.86,,,32,Temple City,5998,Two Year,United States,2511-ALLCS,Stayed,1,0,Female,0,,"34.101608, -118.055848",34.101608,-118.055848,1,24.3,1,3,5,,0,0,0,1,Bank Withdrawal,1,32718,0,Q3,1,4,0,California,0,0,0,35,821.6,0,660.1,0.0,1481.7,0,0,91780,0 +32,28,24.3,,,71,San Jose,2454,Month-to-Month,United States,3391-JSQEW,Stayed,0,0,Male,1,DSL,"37.34667, -121.910019",37.34667,-121.910019,1,50.15,0,0,7,,1,0,1,1,Credit Card,1,18197,0,Q3,1,4,0,California,0,0,0,40,2058.5,0,972.0,37.03,2993.47,0,1,95110,0 +31,10,37.76,Other,Moved,81,Sunnyvale,2928,Month-to-Month,United States,4512-ZUIYL,Churned,0,0,Female,1,Fiber Optic,"37.421633, -122.009613",37.421633,-122.009613,0,70.0,0,0,0,Offer E,0,0,0,0,Bank Withdrawal,1,16985,0,Q3,0,3,0,California,0,0,0,2,153.05,0,75.52,0.0,228.57,0,1,94089,1 +60,26,42.04,Attitude,Attitude of service provider,92,Rowland Heights,2761,One Year,United States,5906-CVLHP,Churned,0,0,Female,1,Cable,"33.976753, -117.897367",33.976753,-117.897367,1,54.15,0,0,1,,1,0,1,1,Credit Card,1,46342,1,Q3,1,2,0,California,0,0,0,45,2319.8,0,1891.8,0.0,4211.6,0,1,91748,1 +33,23,0.0,,,30,San Francisco,4652,Two Year,United States,0277-ORXQS,Stayed,1,0,Male,1,Cable,"37.791998, -122.408653",37.791998,-122.408653,1,50.55,0,4,9,Offer A,0,0,0,1,Bank Withdrawal,0,13723,1,Q3,1,4,0,California,1,1,1,66,3364.55,110,0.0,0.0,3474.55,0,0,94108,0 +29,52,31.14,Competitor,Competitor offered higher download speeds,68,Riverside,4403,Month-to-Month,United States,2930-UOTMB,Churned,0,1,Female,1,Cable,"33.930931, -117.361788",33.930931,-117.361788,0,65.25,1,0,0,Offer C,0,1,0,0,Credit Card,1,42425,1,Q3,0,1,0,California,0,0,0,31,1994.3,120,965.34,0.0,3079.64,1,0,92506,1 +43,53,13.45,,,32,Rancho Cordova,4162,Month-to-Month,United States,7148-XZPHA,Stayed,1,0,Male,1,Fiber Optic,"38.602723, -121.279913",38.602723,-121.279913,1,79.4,0,3,9,,1,0,0,1,Bank Withdrawal,1,49729,1,Q3,1,4,0,California,0,0,0,55,4238.45,0,739.75,0.0,4978.2,0,1,95670,0 +45,9,32.33,Attitude,Attitude of service provider,87,Santa Cruz,3473,Month-to-Month,United States,6857-VWJDT,Churned,0,0,Female,1,Fiber Optic,"36.993451, -122.098858",36.993451,-122.098858,0,95.65,1,0,0,Offer E,0,0,0,0,Credit Card,1,43192,0,Q3,0,2,0,California,1,1,1,1,95.65,0,32.33,0.0,127.98,0,1,95060,1 +20,0,2.68,,,31,Mill Valley,2360,Month-to-Month,United States,5917-HBSDW,Stayed,1,0,Female,0,,"37.901371, -122.572024",37.901371,-122.572024,1,19.35,0,2,1,,0,0,0,1,Bank Withdrawal,1,28727,0,Q3,1,5,0,California,0,0,0,37,683.75,0,99.16,0.0,782.91,1,0,94941,0 +25,52,0.0,,,72,Dinuba,2270,Month-to-Month,United States,4257-GAESD,Stayed,0,0,Female,1,Cable,"36.523619, -119.386868",36.523619,-119.386868,0,45.0,0,0,0,Offer E,0,0,0,0,Credit Card,0,24206,0,Q3,0,5,0,California,1,1,1,6,298.7,0,0.0,0.0,298.7,1,1,93618,0 +44,0,47.19,,,46,Hyampom,4476,Month-to-Month,United States,0750-EKNGL,Stayed,0,0,Male,0,,"40.648024, -123.465088",40.648024,-123.465088,0,20.75,0,0,0,Offer E,0,0,0,0,Mailed Check,1,268,0,Q3,0,5,0,California,0,0,0,7,141.1,0,330.33,0.0,471.43,0,0,96046,0 +75,15,34.31,,,28,Creston,5581,One Year,United States,6952-OMNWB,Stayed,0,1,Male,1,Fiber Optic,"35.480896, -120.469476",35.480896,-120.469476,1,80.35,1,0,7,Offer A,0,0,1,1,Credit Card,1,1203,0,Q3,1,4,1,California,0,0,0,68,5589.3,0,2333.08,0.0,7922.38,0,1,93432,0 +39,0,49.13,,,48,Richmond,6025,Two Year,United States,1767-CJKBA,Stayed,0,0,Male,0,,"37.921034, -122.341798",37.921034,-122.341798,0,25.1,1,0,0,Offer A,0,0,0,0,Credit Card,1,39089,0,Q3,0,4,0,California,0,0,0,66,1697.7,0,3242.58,0.0,4940.28,0,0,94804,0 +64,17,16.67,,,36,Paramount,4701,Month-to-Month,United States,8401-EMUWF,Stayed,1,0,Male,1,Cable,"33.897122, -118.164432",33.897122,-118.164432,1,69.4,1,1,10,Offer B,1,1,1,1,Bank Withdrawal,1,55306,0,Q3,1,3,0,California,0,0,1,42,3058.3,0,700.14,0.0,3758.44,0,1,90723,0 +62,0,18.81,,,36,Fowler,6338,Two Year,United States,6349-JDHQP,Stayed,0,0,Female,0,,"36.625792, -119.672483",36.625792,-119.672483,0,19.85,0,0,0,,0,0,0,0,Credit Card,1,5635,0,Q3,0,3,0,California,0,0,0,53,1049.6,0,996.93,0.0,2046.53,0,0,93625,0 +47,12,31.08,,,77,Malibu,3859,Month-to-Month,United States,8591-NXRCV,Stayed,0,1,Female,1,DSL,"34.074572, -118.831181",34.074572,-118.831181,0,74.65,1,0,0,Offer B,0,1,1,0,Bank Withdrawal,1,19630,1,Q3,0,4,0,California,1,1,0,41,3090.65,100,1274.28,0.0,4464.93,0,0,90265,0 +80,19,39.88,Attitude,Attitude of service provider,86,Temecula,5443,Month-to-Month,United States,8473-VUVJN,Churned,0,0,Male,1,Fiber Optic,"33.475493, -117.219551",33.475493,-117.219551,0,73.65,1,0,0,,0,0,1,0,Bank Withdrawal,1,3070,0,Q3,0,3,1,California,0,0,0,1,73.65,0,39.88,0.0,113.53,0,1,92590,1 +69,2,22.56,Dissatisfaction,Product dissatisfaction,95,Winton,3357,Month-to-Month,United States,9058-CBREO,Churned,0,0,Female,1,Cable,"37.421299, -120.599587",37.421299,-120.599587,0,50.55,1,0,0,,0,0,0,0,Credit Card,1,11463,0,Q3,0,1,1,California,0,0,0,1,50.55,0,22.56,0.0,73.11,0,1,95388,1 +63,2,27.04,,,76,Camarillo,4145,Two Year,United States,7138-GIRSH,Stayed,0,1,Male,1,DSL,"34.205504, -118.993111",34.205504,-118.993111,0,69.5,1,0,0,,0,0,0,0,Bank Withdrawal,1,24945,1,Q3,0,5,0,California,1,1,0,50,3418.2,0,1352.0,5.73,4764.47,0,1,93012,0 +72,13,2.18,,,79,Hydesville,4899,Two Year,United States,4480-QQRHC,Stayed,0,1,Female,1,Fiber Optic,"40.557314, -124.081662",40.557314,-124.081662,0,74.05,0,0,0,,0,0,1,0,Bank Withdrawal,1,1201,0,Q3,0,3,1,California,0,0,0,8,600.15,0,17.44,0.0,617.59,0,1,95547,0 +46,26,0.0,,,26,Westminster,5460,Two Year,United States,4312-GVYNH,Stayed,0,1,Female,1,Cable,"33.752591, -117.993661",33.752591,-117.993661,1,49.85,0,0,8,,0,1,1,1,Bank Withdrawal,0,88230,1,Q3,1,3,0,California,1,1,0,70,3370.2,0,0.0,0.0,3370.2,0,1,92683,0 +19,52,1.24,Competitor,Competitor offered more data,65,Chula Vista,5787,Month-to-Month,United States,3656-TKRVZ,Churned,0,0,Female,1,DSL,"32.636792, -117.054989",32.636792,-117.054989,0,55.35,0,0,0,,1,1,0,0,Bank Withdrawal,1,74025,0,Q3,0,2,0,California,0,1,0,3,165.2,0,3.72,0.0,168.92,1,1,91910,1 +45,9,27.69,,,76,Courtland,4220,Month-to-Month,United States,8873-GLDMH,Stayed,0,0,Female,1,Fiber Optic,"38.311609, -121.554034",38.311609,-121.554034,0,73.85,1,0,0,,0,0,1,0,Credit Card,1,699,0,Q3,0,4,0,California,0,0,0,6,401.3,0,166.14,0.0,567.44,0,1,95615,0 +38,16,5.62,Other,Poor expertise of online support,91,Fallbrook,4769,Month-to-Month,United States,1591-NFNLQ,Churned,0,1,Male,1,Fiber Optic,"33.362575, -117.299644",33.362575,-117.299644,0,80.0,1,0,0,,0,0,0,0,Credit Card,1,42239,0,Q3,0,3,0,California,0,0,0,51,4242.35,0,286.62,0.0,4528.97,0,1,92028,1 +29,85,27.37,,,80,Topaz,2200,Month-to-Month,United States,9143-CANJF,Stayed,1,0,Female,1,DSL,"38.636052, -119.489162",38.636052,-119.489162,1,55.15,0,3,7,,0,1,0,1,Bank Withdrawal,1,116,1,Q3,1,3,0,California,0,0,0,24,1319.85,0,656.88,0.0,1976.73,1,1,96133,0 +25,59,21.96,,,62,Monte Rio,5551,Two Year,United States,4389-UEFCZ,Stayed,0,1,Female,1,Fiber Optic,"38.471049, -123.015549",38.471049,-123.015549,1,105.5,1,0,0,,0,1,1,1,Bank Withdrawal,1,1537,0,Q3,0,3,0,California,1,1,1,72,7544.0,0,1581.12,0.0,9125.12,1,1,95462,0 +20,0,18.28,,,72,Stockton,4925,Month-to-Month,United States,0690-SRQID,Stayed,0,0,Male,0,,"37.954089, -121.329761",37.954089,-121.329761,0,19.65,0,0,0,Offer E,0,0,1,0,Credit Card,1,16357,0,Q3,0,3,0,California,0,0,0,4,67.55,0,73.12,0.0,140.67,1,0,95203,0 +37,26,46.33,,,50,Placerville,4614,One Year,United States,3587-PMCOY,Stayed,0,1,Male,1,Fiber Optic,"38.733714, -120.795213",38.733714,-120.795213,0,98.9,0,0,0,Offer D,0,1,1,0,Bank Withdrawal,1,34146,0,Q3,0,3,0,California,1,1,1,10,1064.95,0,463.3,0.0,1528.25,0,1,95667,0 +41,27,8.31,Dissatisfaction,Product dissatisfaction,91,Taylorsville,3365,Month-to-Month,United States,0488-GSLFR,Churned,0,0,Female,1,Fiber Optic,"40.053684, -120.743116",40.053684,-120.743116,0,69.5,0,0,0,,0,0,1,0,Bank Withdrawal,1,513,0,Q3,0,1,0,California,0,0,0,1,69.5,0,8.31,0.0,77.81,0,1,95983,1 +61,24,13.39,,,62,Anaheim,4579,Month-to-Month,United States,7964-VEXDG,Stayed,1,0,Male,1,Fiber Optic,"33.807864, -117.923782",33.807864,-117.923782,0,80.35,1,2,0,Offer D,0,1,0,0,Bank Withdrawal,1,45086,0,Q3,0,3,0,California,0,0,0,21,1747.2,0,281.19,0.0,2028.39,0,1,92802,0 +40,25,0.0,,,54,Compton,4116,Month-to-Month,United States,5307-UVGNB,Stayed,1,1,Female,1,Cable,"33.88151, -118.234451",33.88151,-118.234451,1,48.7,0,3,5,,1,1,1,1,Bank Withdrawal,0,47305,0,Q3,1,4,0,California,1,1,0,53,2495.2,0,0.0,0.0,2495.2,0,1,90220,0 +78,23,46.65,,,62,Helendale,4845,One Year,United States,3733-UOCWF,Stayed,0,0,Male,1,Fiber Optic,"34.757783, -117.33997",34.757783,-117.33997,1,85.55,1,0,5,Offer B,1,0,1,1,Bank Withdrawal,1,4948,1,Q3,1,4,1,California,0,0,0,61,5251.75,0,2845.65,0.0,8097.4,0,1,92342,0 +55,2,0.0,Competitor,Competitor offered higher download speeds,93,Larkspur,2863,Month-to-Month,United States,5669-SRAIP,Churned,0,1,Female,1,DSL,"37.937082, -122.532369",37.937082,-122.532369,0,39.5,0,0,0,Offer E,0,0,0,0,Bank Withdrawal,0,6773,0,Q3,0,2,0,California,1,1,0,5,210.75,0,0.0,39.27,171.48,0,1,94939,1 +57,0,7.91,,,71,Aptos,5972,One Year,United States,6980-CDGFC,Stayed,0,0,Female,0,,"37.013471, -121.877877",37.013471,-121.877877,1,20.85,0,0,5,Offer A,0,0,1,1,Bank Withdrawal,1,24227,0,Q3,1,5,0,California,0,0,0,67,1327.4,0,529.97,0.0,1857.37,0,0,95003,0 +80,30,31.91,Price,Long distance charges,94,Malibu,4322,Month-to-Month,United States,4713-LZDRV,Churned,0,0,Female,1,Cable,"34.037037, -118.705803",34.037037,-118.705803,0,79.6,0,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,11,0,Q3,0,3,1,California,1,0,0,2,195.05,0,63.82,0.0,258.87,0,1,90263,1 +25,76,7.31,,,53,Surfside,6494,One Year,United States,4114-QMKVN,Stayed,1,0,Female,1,DSL,"33.728273, -118.085304",33.728273,-118.085304,1,68.75,1,1,7,,1,1,0,1,Bank Withdrawal,1,174,0,Q3,1,3,0,California,1,1,0,56,3815.4,110,409.36,0.0,4334.76,1,0,90743,0 +33,53,2.31,,,52,Jamestown,3607,One Year,United States,7508-KBIMB,Stayed,1,1,Male,1,Cable,"37.84771, -120.486589",37.84771,-120.486589,1,56.25,0,3,7,,0,1,1,1,Credit Card,1,9559,0,Q3,1,4,0,California,0,0,0,24,1454.25,0,55.44,0.0,1509.69,0,1,95327,0 +43,0,23.18,,,35,Woody,2028,One Year,United States,7089-RKVSZ,Stayed,0,0,Male,0,,"35.710244, -118.881679",35.710244,-118.881679,1,24.4,1,0,6,,0,0,0,1,Mailed Check,1,88,0,Q3,1,5,0,California,0,0,0,8,203.95,0,185.44,0.0,389.39,0,0,93287,0 +67,20,0.0,Competitor,Competitor had better devices,89,Sutter,3766,Month-to-Month,United States,7890-VYYWG,Churned,0,0,Male,1,DSL,"39.172777, -121.805845",39.172777,-121.805845,1,36.45,0,0,1,Offer E,0,0,1,1,Credit Card,0,3193,0,Q3,1,1,1,California,0,0,1,3,93.7,0,0.0,0.0,93.7,0,1,95982,1 +58,0,11.74,,,38,Catheys Valley,4879,Two Year,United States,3873-WOSBC,Stayed,0,0,Male,0,,"37.394411, -120.127262",37.394411,-120.127262,1,25.6,1,0,1,Offer A,0,0,0,1,Credit Card,1,986,0,Q3,1,3,0,California,0,0,0,67,1784.9,0,786.58,0.0,2571.48,0,0,95306,0 +23,73,48.03,Competitor,Competitor had better devices,91,Caspar,4094,Month-to-Month,United States,2833-SLKDQ,Churned,0,0,Male,1,Cable,"39.361283, -123.784599",39.361283,-123.784599,0,45.05,0,0,0,,0,0,0,0,Credit Card,1,333,0,Q3,0,1,0,California,0,1,0,1,45.05,0,48.03,0.0,93.08,1,1,95420,1 +27,59,8.5,Competitor,Competitor had better devices,90,La Puente,5799,Month-to-Month,United States,2983-ZANRP,Churned,0,0,Female,1,Fiber Optic,"34.031441, -117.936436",34.031441,-117.936436,1,73.55,0,0,1,,1,0,1,1,Bank Withdrawal,1,84965,0,Q3,1,1,0,California,0,1,0,2,145.4,0,17.0,0.0,162.4,1,1,91744,1 +26,73,38.99,,,30,Santa Cruz,5656,Two Year,United States,2824-DXNKN,Stayed,1,1,Female,1,Cable,"37.031404, -121.981865",37.031404,-121.981865,1,71.45,1,1,8,Offer A,0,1,1,1,Bank Withdrawal,1,8365,0,Q3,1,3,0,California,0,1,1,72,5025.85,0,2807.28,0.0,7833.13,1,1,95065,0 +54,0,8.02,,,21,Loleta,3753,Month-to-Month,United States,5906-BFOZT,Joined,0,0,Male,0,,"40.665952, -124.240051",40.665952,-124.240051,0,19.5,0,0,0,,0,0,1,0,Credit Card,1,1447,0,Q3,0,5,0,California,0,0,0,1,19.5,0,8.02,0.0,27.52,0,0,95551,0 +30,0,10.0,,,72,Madera,6072,One Year,United States,7706-YLMQA,Stayed,0,0,Female,0,,"37.004068, -119.930027",37.004068,-119.930027,0,19.7,0,0,0,,0,0,0,0,Bank Withdrawal,1,49247,0,Q3,0,4,0,California,0,0,0,70,1341.5,0,700.0,0.0,2041.5,0,0,93638,0 +46,13,9.22,,,32,Oregon House,4756,Month-to-Month,United States,6198-RTPMF,Stayed,0,0,Female,1,Fiber Optic,"39.342587, -121.249833",39.342587,-121.249833,1,92.6,1,0,10,Offer D,0,0,0,1,Bank Withdrawal,1,1519,0,Q3,1,4,0,California,1,1,1,17,1579.7,0,156.74,0.0,1736.44,0,1,95962,0 +67,6,45.72,Attitude,Attitude of support person,66,Los Gatos,2718,Month-to-Month,United States,1724-BQUHA,Churned,0,0,Male,1,Fiber Optic,"37.233034, -121.947427",37.233034,-121.947427,0,89.5,0,0,0,,0,0,1,0,Bank Withdrawal,1,24443,0,Q3,0,2,1,California,1,0,1,5,477.7,0,228.6,0.0,706.3,0,1,95032,1 +29,59,47.64,,,66,Castro Valley,5893,One Year,United States,6821-JPCDC,Stayed,0,1,Female,1,Fiber Optic,"37.722727, -122.02157",37.722727,-122.02157,1,97.05,0,0,4,,1,0,1,1,Bank Withdrawal,1,13212,0,Q3,1,5,0,California,1,1,1,48,4692.95,0,2286.72,0.0,6979.67,1,1,94552,0 +28,0,15.68,,,78,Kerman,3629,Two Year,United States,5968-HYJRZ,Stayed,1,0,Male,0,,"36.727418, -120.123526",36.727418,-120.123526,1,24.55,1,2,3,Offer B,0,0,0,1,Credit Card,1,14062,0,Q3,1,4,0,California,0,0,0,47,1160.45,0,736.96,0.0,1897.41,1,0,93630,0 +56,18,36.74,,,60,El Dorado,2215,One Year,United States,8845-LWKGE,Stayed,1,1,Female,1,Cable,"38.63153, -120.842609",38.63153,-120.842609,1,64.5,0,1,4,Offer C,0,0,1,1,Bank Withdrawal,1,4097,1,Q3,1,5,0,California,0,0,1,30,1985.15,0,1102.2,0.0,3087.35,0,1,95623,0 +68,28,48.43,,,33,Piercy,4826,Month-to-Month,United States,7872-RDDLZ,Stayed,0,0,Female,1,DSL,"39.955587, -123.681175",39.955587,-123.681175,0,54.9,1,0,0,,1,0,0,0,Bank Withdrawal,1,200,0,Q3,0,4,1,California,0,0,0,67,3725.5,0,3244.81,0.0,6970.31,0,1,95587,0 +49,23,26.58,,,26,Forestville,5251,Month-to-Month,United States,4741-WWJQZ,Joined,0,0,Female,1,Fiber Optic,"38.499302, -122.92444",38.499302,-122.92444,1,80.15,0,0,0,Offer E,0,1,1,1,Bank Withdrawal,1,6216,1,Q3,0,3,0,California,0,0,0,2,194.55,0,53.16,0.0,247.71,0,1,95436,0 +51,8,42.41,,,38,Los Angeles,4834,Month-to-Month,United States,1219-NNDDO,Stayed,0,0,Female,1,Fiber Optic,"34.039224, -118.266293",34.039224,-118.266293,0,76.85,1,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,15140,0,Q3,0,5,0,California,0,0,0,9,663.55,0,381.69,0.0,1045.24,0,1,90015,0 +38,28,0.0,,,40,Sherman Oaks,4146,Two Year,United States,0361-HJRDX,Stayed,0,1,Female,1,DSL,"34.147149, -118.463365",34.147149,-118.463365,0,64.35,0,0,0,Offer A,1,1,0,0,Credit Card,0,22085,1,Q3,0,3,0,California,1,1,1,68,4539.6,130,0.0,0.0,4669.6,0,0,91403,0 +38,6,48.86,Competitor,Competitor offered higher download speeds,89,Pearblossom,4738,Two Year,United States,5236-PERKL,Churned,0,1,Female,1,Fiber Optic,"34.445239, -117.894868",34.445239,-117.894868,0,112.95,1,0,0,,1,1,1,0,Bank Withdrawal,1,1613,0,Q3,0,1,0,California,1,1,1,57,6465.0,0,2785.02,0.0,9250.02,0,1,93553,1 +48,6,11.09,Competitor,Competitor made better offer,89,San Diego,4464,Month-to-Month,United States,4971-PUYQO,Churned,0,0,Female,1,Fiber Optic,"32.787836, -117.232357",32.787836,-117.232376,0,94.55,1,0,0,,0,0,1,0,Mailed Check,1,46086,0,Q3,0,2,0,California,1,1,1,27,2724.6,0,299.43,0.0,3024.03,0,1,92109,1 +47,21,32.94,,,39,Rosemead,5432,Month-to-Month,United States,2133-TSRRM,Stayed,1,1,Female,1,Fiber Optic,"34.065108, -118.082791",34.065108,-118.082791,0,105.35,0,3,0,,1,1,1,0,Bank Withdrawal,1,61623,0,Q3,0,4,0,California,1,1,1,34,3688.6,110,1119.96,0.0,4918.56,0,0,91770,0 +20,82,41.22,Dissatisfaction,Network reliability,89,Calistoga,4800,One Year,United States,2157-MXBJS,Churned,0,1,Male,1,Cable,"38.629618, -122.593216",38.629618,-122.593216,1,75.3,1,0,1,Offer D,0,0,1,1,Credit Card,1,7384,0,Q3,1,3,0,California,1,1,1,13,989.45,0,535.86,0.0,1525.31,1,1,94515,1 +53,25,6.2,,,66,Escondido,2426,Month-to-Month,United States,7241-AJHFS,Stayed,0,0,Male,1,Fiber Optic,"33.141265, -116.967221",33.141265,-116.967221,0,87.65,1,0,0,,0,1,0,0,Bank Withdrawal,1,48690,1,Q3,0,3,0,California,0,0,0,32,2766.4,150,198.4,47.87,3066.93,0,0,92027,0 +59,30,7.99,Other,Moved,65,Navarro,2578,Month-to-Month,United States,6521-YYTYI,Churned,0,0,Male,1,Fiber Optic,"39.182916, -123.552571",39.182916,-123.552571,0,93.3,1,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,148,0,Q3,0,3,0,California,1,1,1,1,93.3,0,7.99,0.0,101.29,0,1,95463,1 +49,30,37.51,,,23,Nicolaus,5379,Month-to-Month,United States,1025-FALIX,Stayed,0,0,Female,1,Fiber Optic,"38.788898, -121.608624",38.788898,-121.608624,0,69.05,0,0,0,,0,0,1,0,Credit Card,1,751,0,Q3,0,3,0,California,0,0,0,26,1815.65,0,975.26,0.0,2790.91,0,1,95659,0 +66,0,10.48,,,55,Pala,6136,Two Year,United States,3454-JFUBC,Stayed,0,0,Male,0,,"33.384345, -117.072619",33.384345,-117.072619,0,20.0,0,0,0,Offer A,0,0,1,0,Credit Card,1,1831,0,Q3,0,5,1,California,0,0,0,68,1396.0,0,712.64,0.0,2108.64,0,0,92059,0 +21,41,15.35,,,27,Georgetown,6114,Two Year,United States,8218-FFJDS,Stayed,0,0,Female,1,DSL,"38.9386, -120.785514",38.9386,-120.785514,1,86.4,1,0,6,,1,1,1,1,Bank Withdrawal,1,2723,1,Q3,1,3,0,California,1,1,1,72,6058.95,0,1105.2,0.0,7164.15,1,1,95634,0 +55,7,45.56,,,48,Macdoel,3445,One Year,United States,5203-XEHAX,Stayed,0,0,Female,1,DSL,"41.769709, -121.92063",41.769709,-121.92063,0,64.35,0,0,0,,1,1,0,0,Bank Withdrawal,1,816,0,Q3,0,3,0,California,1,1,0,34,2053.05,0,1549.04,46.39,3555.7,0,1,96058,0 +68,19,30.59,,,64,Chula Vista,5775,Month-to-Month,United States,2615-YVMYX,Stayed,0,1,Male,1,Fiber Optic,"32.605012, -116.97595",32.605012,-116.97595,1,107.5,1,0,7,,1,1,1,1,Bank Withdrawal,1,9278,0,Q3,1,3,1,California,1,0,1,71,7713.55,140,2171.89,0.0,10025.44,0,0,91915,0 +39,0,36.39,,,80,Valley Springs,2165,Two Year,United States,4884-LEVMQ,Stayed,0,0,Male,0,,"38.156971, -120.849231",38.156971,-120.849231,1,20.45,0,0,10,Offer C,0,0,1,1,Bank Withdrawal,1,11266,0,Q3,1,5,0,California,0,0,0,39,790.0,0,1419.21,0.0,2209.21,0,0,95252,0 +23,82,47.68,Other,Don't know,65,Santa Monica,2755,Month-to-Month,United States,4918-QLLIW,Churned,0,0,Male,1,DSL,"34.005439, -118.477507",34.005439,-118.477507,0,53.4,0,0,0,,0,0,0,0,Credit Card,1,26099,0,Q3,0,2,0,California,0,1,1,3,188.7,0,143.04,0.0,331.74,1,1,90405,1 +78,19,26.19,,,35,Newman,5527,Month-to-Month,United States,2378-HTWFW,Stayed,0,0,Male,1,Fiber Optic,"37.343846, -121.039391",37.343846,-121.039391,0,91.0,1,0,0,,0,1,0,0,Credit Card,1,8504,0,Q3,0,3,1,California,1,0,0,35,3180.5,40,916.65,0.0,4137.15,0,0,95360,0 +50,17,2.05,,,60,Farmington,4561,Month-to-Month,United States,0082-OQIQY,Stayed,0,0,Male,1,Fiber Optic,"37.956963, -120.863055",37.956963,-120.863055,0,94.2,0,0,0,,0,0,1,0,Bank Withdrawal,1,596,1,Q3,0,5,0,California,1,1,1,29,2607.6,20,59.45,0.0,2687.05,0,0,95230,0 +45,0,49.51,Attitude,Attitude of support person,91,Pearblossom,4248,Month-to-Month,United States,3900-AQPHZ,Churned,0,0,Female,0,,"34.445239, -117.894868",34.445239,-117.894868,0,19.9,0,0,0,,0,0,0,0,Mailed Check,1,1613,0,Q3,0,2,0,California,0,0,0,1,19.9,0,49.51,0.0,69.41,0,0,93553,1 +44,16,44.94,Competitor,Competitor had better devices,85,Merced,5622,Month-to-Month,United States,2004-OCQXK,Churned,0,0,Female,1,Fiber Optic,"37.40122, -120.514191",37.40122,-120.514191,0,81.95,0,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,23100,0,Q3,0,1,0,California,1,1,0,1,81.95,0,44.94,0.0,126.89,0,1,95348,1 +23,59,14.14,,,74,Glennville,6101,One Year,United States,3324-OIRTO,Stayed,1,1,Male,1,Fiber Optic,"35.735694, -118.738483",35.735694,-118.738483,1,104.65,0,3,1,Offer A,1,1,1,1,Bank Withdrawal,1,296,0,Q3,1,4,0,California,1,1,1,71,7288.4,0,1003.94,0.0,8292.34,1,1,93226,0 +40,0,28.96,,,40,Cedarville,5974,Two Year,United States,6582-PLFUU,Stayed,1,0,Male,0,,"41.505916, -120.152505",41.505916,-120.152505,1,19.55,0,1,1,Offer B,0,0,0,1,Credit Card,1,857,0,Q3,1,4,0,California,0,0,0,51,1086.75,0,1476.96,0.0,2563.71,0,0,96104,0 +51,12,6.16,,,29,Petaluma,4176,One Year,United States,0440-MOGPM,Stayed,0,1,Female,1,DSL,"38.235021, -122.557332",38.235021,-122.557332,0,80.55,1,0,0,,1,0,1,0,Bank Withdrawal,1,35419,0,Q3,0,3,0,California,1,1,1,41,3263.9,0,252.56,0.0,3516.46,0,1,94954,0 +56,14,23.89,Competitor,Competitor had better devices,85,Newport Beach,4846,Month-to-Month,United States,1809-DMJHQ,Churned,1,0,Female,1,DSL,"33.634626, -117.874882",33.634626,-117.874882,0,46.0,0,1,0,,0,0,0,0,Mailed Check,1,28687,0,Q3,0,1,0,California,0,0,0,5,221.7,0,119.45,0.0,341.15,0,1,92660,1 +47,4,41.38,,,32,Diamond Springs,4226,One Year,United States,2065-MMKGR,Stayed,0,0,Female,1,DSL,"38.683605, -120.811852",38.683605,-120.811852,0,71.0,1,0,0,,0,0,1,0,Credit Card,1,4426,0,Q3,0,5,0,California,1,1,1,29,2080.1,0,1200.02,0.0,3280.12,0,1,95619,0 +62,0,24.57,,,59,Berkeley,3302,One Year,United States,7026-YMSBE,Stayed,0,0,Male,0,,"37.871416, -122.246597",37.871416,-122.246597,0,19.7,0,0,0,,0,0,0,0,Mailed Check,1,21205,0,Q3,0,4,0,California,0,0,0,30,625.05,0,737.1,0.0,1362.15,0,0,94704,0 +39,30,6.05,,,54,Montrose,6212,Two Year,United States,5997-OPVFA,Stayed,0,1,Male,1,Cable,"34.2112, -118.230625",34.2112,-118.230625,1,89.05,1,0,7,Offer A,1,1,1,1,Bank Withdrawal,1,7527,1,Q3,1,4,0,California,1,1,1,72,6254.45,0,435.6,0.0,6690.05,0,1,91020,0 +53,19,16.34,,,38,Scotts Valley,4196,Month-to-Month,United States,3920-HIHMQ,Stayed,1,0,Female,1,DSL,"37.070177, -122.010077",37.070177,-122.010077,0,49.5,1,1,0,,0,0,1,0,Credit Card,1,14574,0,Q3,0,5,0,California,0,0,0,26,1265.65,150,424.84,0.0,1840.49,0,0,95066,0 +74,7,8.81,,,56,Westlake Village,4556,Two Year,United States,5019-GQVCR,Stayed,0,0,Male,1,Fiber Optic,"34.130992, -118.894673",34.130992,-118.894673,0,84.85,1,0,0,,0,0,1,0,Bank Withdrawal,1,18735,0,Q3,0,4,1,California,0,0,1,43,3645.6,0,378.83,0.0,4024.43,0,1,91361,0 +63,10,13.18,,,68,Perris,3235,Month-to-Month,United States,1208-NBVFH,Stayed,1,1,Male,1,Cable,"33.787298, -117.320676",33.787298,-117.320676,1,49.6,0,1,5,,0,0,1,1,Bank Withdrawal,1,36817,0,Q3,1,3,0,California,0,0,0,20,939.8,0,263.6,0.0,1203.4,0,1,92570,0 +29,59,44.7,,,68,Manteca,4844,One Year,United States,0725-CXOTM,Stayed,0,1,Female,1,DSL,"37.750822, -121.238423",37.750822,-121.238423,0,89.65,1,0,0,,0,1,1,0,Credit Card,1,19867,1,Q3,0,3,0,California,1,1,1,36,3348.1,0,1609.2,0.0,4957.3,1,1,95337,0 +37,8,16.64,,,29,Reedley,5029,One Year,United States,7975-TZMLR,Stayed,0,1,Male,1,Fiber Optic,"36.636638, -119.421842",36.636638,-119.421842,0,103.1,1,0,0,,1,0,1,0,Bank Withdrawal,1,25923,0,Q3,0,4,0,California,1,1,1,47,4889.3,0,782.08,0.0,5671.38,0,1,93654,0 +41,16,36.44,Attitude,Attitude of service provider,75,Piru,5554,Month-to-Month,United States,7180-PISOG,Churned,0,0,Male,1,Fiber Optic,"34.432843, -118.730106",34.432843,-118.730106,1,74.5,1,0,0,,0,0,1,1,Bank Withdrawal,1,1459,0,Q3,0,3,0,California,0,0,0,1,74.5,0,36.44,0.0,110.94,0,1,93040,1 +40,30,35.87,Other,Don't know,78,Seeley,6006,Month-to-Month,United States,8624-GIOUT,Churned,0,0,Female,1,DSL,"32.790282, -115.689559",32.790282,-115.689559,0,59.75,1,0,0,Offer B,1,1,1,0,Credit Card,1,1632,0,Q3,0,1,0,California,0,0,0,49,2934.3,0,1757.63,0.0,4691.93,0,1,92273,1 +75,5,28.5,,,66,Temecula,4680,Two Year,United States,2878-RMWXY,Stayed,0,1,Male,1,Fiber Optic,"33.475493, -117.219551",33.475493,-117.219551,1,102.65,1,0,5,,1,1,1,1,Credit Card,1,3070,0,Q3,1,3,1,California,1,0,0,72,7550.3,0,2052.0,0.0,9602.3,0,1,92590,0 +46,0,2.74,,,29,San Mateo,3366,Month-to-Month,United States,0347-UBKUZ,Stayed,0,0,Female,0,,"37.556094, -122.272437",37.556094,-122.272437,0,19.9,0,0,0,,0,0,0,0,Mailed Check,1,31882,0,Q3,0,4,0,California,0,0,0,15,320.45,0,41.1,0.0,361.55,0,0,94404,0 +78,3,12.26,,,29,Laytonville,4964,Two Year,United States,7005-CYUIL,Stayed,0,1,Female,1,Fiber Optic,"39.806141, -123.531098",39.806141,-123.531098,1,99.4,0,0,2,Offer A,1,1,1,1,Bank Withdrawal,1,2706,1,Q3,1,3,1,California,0,0,1,71,7168.25,0,870.46,0.0,8038.71,0,1,95454,0 +31,21,24.14,Price,Lack of affordable download/upload speed,81,Burbank,3493,Month-to-Month,United States,2025-JKFWI,Churned,0,0,Male,1,Fiber Optic,"34.188339, -118.300942",34.188339,-118.300942,0,99.0,1,0,0,,0,0,1,0,Credit Card,1,18112,1,Q3,0,1,0,California,1,1,1,13,1301.7,0,313.82,0.0,1615.52,0,1,91501,1 +27,52,42.51,,,53,Fresno,4830,Month-to-Month,United States,6092-QZVPP,Stayed,0,1,Male,1,Cable,"36.799648, -119.801247",36.799648,-119.801247,0,79.2,0,0,0,Offer C,0,1,1,0,Credit Card,1,26580,1,Q3,0,3,0,California,1,1,1,36,2854.95,40,1530.36,0.0,4425.31,1,0,93704,0 +28,0,4.02,,,31,Chino,3643,One Year,United States,6202-JVYEU,Stayed,0,0,Male,0,,"33.990646, -117.663025",33.990646,-117.663025,0,19.9,0,0,0,,0,0,1,0,Bank Withdrawal,1,75319,0,Q3,0,4,0,California,0,0,0,9,164.6,0,36.18,0.0,200.78,1,0,91710,0 +54,6,40.17,Attitude,Attitude of support person,66,Monterey Park,3997,Month-to-Month,United States,4720-VSTSI,Churned,0,1,Female,1,Fiber Optic,"34.050322, -118.147037",34.050322,-118.147037,0,84.8,1,0,0,,1,0,1,0,Bank Withdrawal,1,33280,0,Q3,0,2,0,California,0,0,0,44,3862.55,0,1767.48,0.0,5630.03,0,1,91754,1 +33,0,35.88,,,44,Duarte,4629,Month-to-Month,United States,1663-MHLHE,Joined,0,0,Male,0,,"34.145695, -117.95982",34.145695,-117.95982,0,19.2,0,0,0,,0,0,0,0,Credit Card,1,27414,0,Q3,0,3,0,California,0,0,0,1,19.2,0,35.88,0.0,55.08,0,0,91010,0 +47,21,22.42,,,48,Berkeley,5722,Month-to-Month,United States,5325-UWTWJ,Stayed,0,0,Male,1,Fiber Optic,"37.897753, -122.279391",37.897753,-122.279391,1,90.55,1,0,4,Offer C,1,1,1,1,Credit Card,1,11889,1,Q3,1,4,0,California,0,0,0,31,2929.75,0,695.02,0.0,3624.77,0,1,94707,0 +53,6,0.0,,,45,Needles,5265,Two Year,United States,4139-DETXS,Stayed,0,1,Female,1,DSL,"34.711224, -114.702256",34.711224,-114.702256,1,64.45,0,0,0,Offer A,1,1,0,1,Bank Withdrawal,0,5488,1,Q3,0,4,0,California,1,1,1,72,4528.0,0,0.0,0.0,4528.0,0,1,92363,0 +27,52,0.0,,,24,Twain Harte,5575,Month-to-Month,United States,1100-DDVRV,Stayed,0,0,Male,1,DSL,"38.107441, -120.230625",38.107441,-120.230625,1,49.8,0,0,1,,1,0,1,1,Credit Card,0,4848,0,Q3,1,5,0,California,1,1,1,17,836.35,0,0.0,0.0,836.35,1,1,95383,0 +68,22,8.88,,,30,San Leandro,2044,Two Year,United States,2186-QZEYA,Stayed,0,0,Female,1,DSL,"37.687264, -122.15728",37.687264,-122.15728,0,58.55,1,0,0,Offer C,1,1,1,0,Bank Withdrawal,1,19815,0,Q3,0,3,1,California,0,0,0,29,1718.95,0,257.52,33.1,1943.37,0,1,94579,0 +20,59,5.54,Other,Don't know,86,San Diego,4115,Month-to-Month,United States,5366-IJEQJ,Churned,0,1,Male,1,Fiber Optic,"32.787836, -117.232355",32.787836,-117.232376,0,88.7,1,0,0,Offer D,0,0,1,0,Bank Withdrawal,1,46086,0,Q3,0,1,0,California,0,0,1,20,1761.45,0,110.8,0.0,1872.25,1,1,92109,1 +48,8,8.4,,,80,Glennville,2935,One Year,United States,9670-BPNXF,Stayed,0,0,Female,1,DSL,"35.735694, -118.738483",35.735694,-118.738483,0,62.55,0,0,0,Offer B,1,1,1,0,Credit Card,1,296,1,Q3,0,3,0,California,0,0,0,45,2796.45,0,378.0,0.0,3174.45,0,1,93226,0 +72,16,48.9,,,59,Los Angeles,5153,One Year,United States,4667-QONEA,Stayed,0,1,Female,1,Cable,"34.037251, -118.423573",34.037251,-118.423573,1,74.85,0,0,9,Offer B,1,1,1,1,Credit Card,1,24505,1,Q3,1,3,1,California,1,0,0,60,4456.35,0,2934.0,0.0,7390.35,0,1,90064,0 +62,0,15.41,,,21,Smartville,2896,Two Year,United States,3721-WKIIL,Stayed,0,0,Female,0,,"39.176595, -121.291692",39.176595,-121.291692,0,19.6,0,0,0,,0,0,1,0,Mailed Check,1,963,0,Q3,0,5,0,California,0,0,0,27,561.15,0,416.07,13.07,964.15,0,0,95977,0 +40,0,47.51,,,43,Weldon,4117,Two Year,United States,1395-WSWXR,Stayed,0,0,Male,0,,"35.55647, -118.244914",35.55647,-118.244914,0,20.75,0,0,0,,0,0,0,0,Credit Card,1,1935,0,Q3,0,3,0,California,0,0,0,24,487.05,0,1140.24,0.0,1627.29,0,0,93283,0 +48,0,19.48,Competitor,Competitor made better offer,72,Anaheim,3535,Month-to-Month,United States,1218-VKFPE,Churned,0,0,Female,0,,"33.830209, -117.906099",33.830209,-117.906099,1,19.0,0,0,1,Offer D,0,0,0,1,Credit Card,1,68802,0,Q3,1,1,0,California,0,0,0,12,233.55,0,233.76,0.0,467.31,0,0,92805,1 +52,28,17.01,,,70,Rough And Ready,2813,Month-to-Month,United States,2984-AFWNC,Joined,0,0,Female,1,Fiber Optic,"39.225634, -121.156163",39.225634,-121.156163,0,95.4,0,0,0,,1,0,0,0,Bank Withdrawal,1,1601,0,Q3,0,3,0,California,1,1,1,3,293.15,0,51.03,0.0,344.18,0,1,95975,0 +21,26,25.69,,,76,Oakley,5264,Two Year,United States,1506-YJTYT,Stayed,1,0,Male,1,DSL,"37.999406, -121.686241",37.999406,-121.686241,1,73.85,1,1,9,Offer B,1,1,0,1,Credit Card,1,27607,1,Q3,1,3,0,California,0,0,1,45,3371.0,0,1156.05,0.0,4527.05,1,1,94561,0 +21,69,3.61,Dissatisfaction,Network reliability,78,Sacramento,5476,Month-to-Month,United States,0516-WJVXC,Churned,0,0,Female,1,DSL,"38.556306, -121.495817",38.556306,-121.495817,0,54.2,0,0,0,,0,1,0,0,Bank Withdrawal,1,21313,1,Q3,0,1,0,California,0,0,0,5,308.25,0,18.05,0.0,326.3,1,1,95818,1 +69,7,15.16,Attitude,Attitude of support person,87,Rosemead,3392,Month-to-Month,United States,1075-BGWOH,Churned,0,1,Male,1,Fiber Optic,"34.065108, -118.082791",34.065108,-118.082791,1,98.75,1,0,1,,0,0,1,1,Bank Withdrawal,1,61623,0,Q3,1,2,1,California,1,0,1,16,1587.55,0,242.56,0.0,1830.11,0,1,91770,1 +42,8,32.16,,,72,Pioneertown,5387,Month-to-Month,United States,1097-FSPVW,Stayed,0,1,Female,1,DSL,"34.201108, -116.593456",34.201108,-116.593456,0,54.55,0,0,0,Offer B,0,1,0,0,Credit Card,1,354,0,Q3,0,3,0,California,0,0,0,42,2455.05,0,1350.72,0.0,3805.77,0,1,92268,0 +61,0,16.02,,,52,Kenwood,5811,Month-to-Month,United States,9962-BFPDU,Joined,1,0,Female,0,,"38.419525, -122.521585",38.419525,-122.521585,1,20.05,0,3,3,,0,0,0,1,Credit Card,1,1653,0,Q3,1,5,0,California,0,0,0,1,20.05,0,16.02,0.0,36.07,0,0,95452,0 +25,41,4.82,Other,Don't know,90,Anza,3698,Month-to-Month,United States,0524-IAVZO,Churned,0,0,Female,1,Fiber Optic,"33.527605, -116.666551",33.527605,-116.666551,1,85.0,1,0,1,Offer C,0,0,1,1,Bank Withdrawal,1,3745,0,Q3,1,2,0,California,1,1,0,30,2624.25,0,144.6,0.0,2768.85,1,1,92539,1 +20,0,8.04,,,79,Jenner,4573,Month-to-Month,United States,1257-SXUXQ,Stayed,1,0,Male,0,,"38.505995, -123.187019",38.505995,-123.187019,1,19.45,0,1,10,,0,0,0,1,Credit Card,1,438,0,Q3,1,3,0,California,0,0,0,5,86.05,0,40.2,0.0,126.25,1,0,95450,0 +35,10,41.16,Dissatisfaction,Network reliability,78,Ukiah,2087,Month-to-Month,United States,5027-XWQHA,Churned,0,0,Male,1,Cable,"39.134075, -123.23422",39.134075,-123.23422,0,44.75,0,0,0,,0,0,0,0,Bank Withdrawal,1,30988,0,Q3,0,2,0,California,0,0,0,6,270.95,10,246.96,0.0,527.91,0,0,95482,1 +48,20,7.63,,,42,Raymond,2358,Month-to-Month,United States,2716-GFZOR,Stayed,0,1,Male,1,Fiber Optic,"37.252057, -119.95783",37.252057,-119.95783,1,86.1,0,0,10,Offer B,1,1,1,1,Credit Card,1,972,0,Q3,1,3,0,California,0,0,0,43,3551.65,0,328.09,0.0,3879.74,0,1,93653,0 +73,13,34.36,,,77,Richmond,4241,Two Year,United States,2674-MLXMN,Stayed,0,0,Female,1,Fiber Optic,"37.945288, -122.383941",37.945288,-122.383941,0,99.65,1,0,0,Offer A,1,0,1,0,Credit Card,1,28450,0,Q3,0,4,1,California,1,0,1,71,6951.15,0,2439.56,3.33,9387.38,0,1,94801,0 +42,10,7.97,Price,Extra data charges,90,Port Costa,3043,Month-to-Month,United States,5995-OIGLP,Churned,0,0,Male,1,Cable,"38.035707, -122.196821",38.035707,-122.196821,0,56.65,0,0,0,,0,1,0,0,Credit Card,1,173,1,Q3,0,1,0,California,0,0,0,12,654.85,0,95.64,0.0,750.49,0,1,94569,1 +47,16,20.15,,,67,El Centro,4156,One Year,United States,4227-OJHAL,Stayed,1,1,Female,1,DSL,"32.770393, -115.60915",32.770393,-115.60915,1,73.0,1,2,8,,1,1,1,1,Credit Card,1,43712,0,Q3,1,4,0,California,0,0,1,68,5163.0,0,1370.2,0.0,6533.2,0,1,92243,0 +24,0,41.02,,,49,Huntington Beach,3942,One Year,United States,1757-TCATG,Stayed,1,0,Male,0,,"33.721917, -118.043237",33.721917,-118.043237,1,20.05,0,1,4,Offer C,0,0,0,1,Bank Withdrawal,1,32304,0,Q3,1,3,0,California,0,0,0,35,746.75,0,1435.7,0.0,2182.45,1,0,92649,0 +48,8,45.59,Price,Price too high,69,Pollock Pines,2545,Month-to-Month,United States,6979-ZNSFF,Churned,0,0,Female,1,Fiber Optic,"38.733908, -120.453416",38.733908,-120.453416,0,87.05,1,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,8577,0,Q3,0,1,0,California,0,0,1,8,762.1,0,364.72,0.0,1126.82,0,1,95726,1 +50,14,2.7,,,23,Fullerton,3270,Month-to-Month,United States,1393-IMKZG,Joined,0,0,Female,1,Fiber Optic,"33.879983, -117.895482",33.879983,-117.895482,0,95.85,0,0,0,,0,0,1,0,Bank Withdrawal,1,34592,1,Q3,0,4,0,California,1,1,1,1,95.85,0,2.7,0.0,98.55,0,1,92831,0 +66,7,37.38,Competitor,Competitor offered higher download speeds,83,Fresno,5679,One Year,United States,0727-BMPLR,Churned,0,1,Female,1,Fiber Optic,"36.654614, -119.903674",36.654614,-119.903674,0,100.0,1,0,0,,0,0,1,0,Bank Withdrawal,1,35790,0,Q3,0,3,1,California,1,1,1,55,5509.3,100,2055.9,0.0,7665.2,0,0,93706,1 +56,21,6.47,Competitor,Competitor offered higher download speeds,81,Sacramento,2699,Month-to-Month,United States,2962-XPMCQ,Churned,0,0,Male,1,DSL,"38.486938, -121.395805",38.486938,-121.395805,0,45.15,0,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,54880,0,Q3,0,2,0,California,0,0,0,2,98.5,0,12.94,0.0,111.44,0,1,95828,1 +60,0,40.98,,,46,Valley Springs,3889,Month-to-Month,United States,4693-VWVBO,Joined,0,0,Female,0,,"38.156971, -120.849231",38.156971,-120.849231,0,19.55,0,0,0,,0,0,0,0,Bank Withdrawal,1,11266,0,Q3,0,4,0,California,0,0,0,3,61.05,0,122.94,0.0,183.99,0,0,95252,0 +48,23,22.97,Price,Lack of affordable download/upload speed,95,Squaw Valley,4931,Month-to-Month,United States,5597-GLBUC,Churned,0,1,Female,1,Fiber Optic,"36.719141, -119.202677",36.719141,-119.202677,0,85.45,0,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,3146,0,Q3,0,2,0,California,0,0,1,1,85.45,0,22.97,0.0,108.42,0,1,93675,1 +54,4,9.88,,,76,Ducor,4969,Month-to-Month,United States,4813-HQMGZ,Stayed,0,0,Female,1,Fiber Optic,"35.846067, -119.004073",35.846067,-119.004073,1,90.25,1,0,4,Offer E,0,0,1,1,Bank Withdrawal,1,823,1,Q3,1,3,0,California,1,1,0,8,743.75,0,79.04,0.0,822.79,0,0,93218,0 +20,71,10.7,Other,Don't know,84,Crestline,4105,Month-to-Month,United States,7752-XUSCI,Churned,0,1,Female,1,Fiber Optic,"34.248061, -117.29028",34.248061,-117.29028,0,105.9,1,0,0,,1,0,1,0,Bank Withdrawal,1,10484,0,Q3,0,2,0,California,1,1,1,60,6396.45,0,642.0,0.0,7038.45,1,1,92325,1 +48,13,28.5,,,49,Rancho Cucamonga,4668,Month-to-Month,United States,1077-HUUJM,Stayed,1,0,Female,1,Fiber Optic,"34.10097, -117.57882",34.10097,-117.57882,0,71.05,0,1,0,Offer E,0,0,1,0,Bank Withdrawal,1,51970,0,Q3,0,5,0,California,0,0,0,7,472.65,10,199.5,0.0,682.15,0,0,91730,0 +70,20,28.09,,,78,Inglewood,5153,Two Year,United States,2057-BOYKM,Stayed,0,1,Female,1,Fiber Optic,"33.958134, -118.330905",33.958134,-118.330905,1,96.6,1,0,10,,1,1,1,1,Bank Withdrawal,1,13779,1,Q3,1,4,1,California,0,0,0,72,6827.5,0,2022.48,0.0,8849.98,0,1,90305,0 +47,0,17.2,,,71,Nevada City,3967,Two Year,United States,7945-PRBVF,Stayed,0,0,Male,0,,"39.333737, -120.858667",39.333737,-120.858667,0,21.45,0,0,0,,0,0,0,0,Bank Withdrawal,1,17269,0,Q3,0,3,0,California,0,0,0,35,705.45,0,602.0,0.0,1307.45,0,0,95959,0 +22,0,19.04,,,41,Sacramento,4275,Two Year,United States,8224-KDLKN,Stayed,1,0,Male,0,,"38.590035, -121.412455",38.590035,-121.412455,1,25.0,1,2,3,Offer A,0,0,0,1,Bank Withdrawal,1,30715,0,Q3,1,4,0,California,0,0,0,72,1738.9,0,1370.88,0.0,3109.78,1,0,95825,0 +58,17,29.51,,,67,Sierraville,2754,One Year,United States,2988-PLAHS,Joined,0,1,Female,1,Cable,"39.559709, -120.345639",39.559709,-120.345639,0,69.95,0,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,227,0,Q3,0,5,0,California,1,1,1,3,220.45,30,88.53,0.0,338.98,0,0,96126,0 +47,0,49.16,,,29,Clements,5084,One Year,United States,1015-JPFYW,Stayed,1,0,Male,0,,"38.227285, -121.02789",38.227285,-121.02789,0,19.45,0,2,0,,0,0,0,0,Credit Card,1,722,0,Q3,0,3,0,California,0,0,0,7,136.75,0,344.12,0.0,480.87,0,0,95227,0 +26,48,21.67,,,32,Redwood City,3955,Month-to-Month,United States,7175-NTIXE,Stayed,0,0,Female,1,DSL,"37.461251, -122.235414",37.461251,-122.235414,0,76.15,0,0,0,,0,1,1,0,Credit Card,1,35737,1,Q3,0,3,0,California,1,1,1,25,1992.95,0,541.75,0.0,2534.7,1,1,94061,0 +58,0,1.61,,,33,El Nido,5809,Month-to-Month,United States,7853-WNZSY,Joined,0,0,Male,0,,"37.127386, -120.506422",37.127386,-120.506422,0,19.75,0,0,0,Offer E,0,0,1,0,Credit Card,1,808,0,Q3,0,5,0,California,0,0,0,1,19.75,0,1.61,0.0,21.36,0,0,95317,0 +29,52,41.89,,,20,Sun City,6411,Month-to-Month,United States,0913-XWSCN,Stayed,1,0,Male,1,Fiber Optic,"33.739412, -117.173334",33.739412,-117.173334,1,85.5,1,2,1,Offer B,0,0,0,1,Bank Withdrawal,1,8692,0,Q3,1,4,0,California,1,1,0,55,4713.4,0,2303.95,0.0,7017.35,1,1,92585,0 +22,59,0.0,,,27,La Puente,5973,Month-to-Month,United States,6637-KYRCV,Stayed,1,0,Female,1,DSL,"34.031441, -117.936436",34.031441,-117.936436,1,30.5,0,1,1,,1,0,1,1,Bank Withdrawal,0,84965,0,Q3,1,3,0,California,0,0,0,5,167.2,0,0.0,0.0,167.2,1,1,91744,0 +75,10,35.07,Dissatisfaction,Service dissatisfaction,71,Inglewood,5342,Month-to-Month,United States,2272-QAGFO,Churned,0,0,Female,1,Fiber Optic,"33.936827, -118.359824",33.936827,-118.359824,0,74.3,1,0,0,,0,0,1,0,Bank Withdrawal,1,28680,0,Q3,0,3,1,California,0,0,0,14,1096.25,0,490.98,0.0,1587.23,0,1,90304,1 +58,0,7.37,,,46,Marshall,5865,Two Year,United States,3460-TJBWI,Stayed,1,0,Male,0,,"38.129308, -122.834815",38.129308,-122.834815,1,24.2,1,3,1,,0,0,0,1,Credit Card,1,406,0,Q3,1,5,0,California,0,0,0,24,609.05,0,176.88,0.0,785.93,0,0,94940,0 +38,19,9.91,,,37,Hanford,4192,One Year,United States,7838-LAZFO,Stayed,0,1,Male,1,Cable,"36.29223, -119.622676",36.29223,-119.622676,1,78.8,0,0,6,Offer B,1,1,0,1,Bank Withdrawal,1,53204,0,Q3,1,4,0,California,1,1,1,45,3597.5,0,445.95,23.28,4020.17,0,1,93230,0 +32,9,44.77,,,73,Brooks,3430,Month-to-Month,United States,5442-BHQNG,Joined,0,0,Female,1,Fiber Optic,"38.809804, -122.241383",38.809804,-122.241383,0,70.35,0,0,0,,0,0,0,0,Bank Withdrawal,1,382,0,Q3,0,5,0,California,0,0,0,2,139.25,0,89.54,0.0,228.79,0,1,95606,0 +21,30,0.0,,,27,San Jose,4031,Two Year,United States,1459-QNFQT,Stayed,0,1,Male,1,DSL,"37.32886, -121.834567",37.32886,-121.834567,1,59.5,0,0,7,Offer A,0,1,0,1,Bank Withdrawal,0,59841,1,Q3,1,4,0,California,1,1,1,70,4144.8,0,0.0,23.72,4121.08,1,1,95122,0 +69,0,22.19,,,53,Fresno,4367,Two Year,United States,3836-FZSDJ,Stayed,0,0,Male,0,,"36.878709, -119.7645",36.878709,-119.7645,1,24.85,1,0,0,Offer A,0,0,0,1,Bank Withdrawal,1,45087,0,Q3,0,5,1,California,0,0,0,71,1901.0,0,1575.49,0.0,3476.49,0,0,93720,0 +62,16,39.5,,,70,Newcastle,2568,Month-to-Month,United States,9885-AIBVB,Stayed,0,1,Male,1,Fiber Optic,"38.883224, -121.15918",38.883224,-121.15918,1,85.8,1,0,4,,1,0,1,1,Bank Withdrawal,1,6096,0,Q3,1,3,0,California,0,0,0,29,2440.25,150,1145.5,0.0,3735.75,0,0,95658,0 +66,0,30.72,,,52,Sunset Beach,4329,Two Year,United States,1131-QQZEB,Stayed,0,0,Male,0,,"33.719221, -118.073596",33.719221,-118.073596,1,23.95,1,0,7,Offer A,0,0,0,1,Bank Withdrawal,1,1107,0,Q3,1,3,1,California,0,0,0,71,1756.2,0,2181.12,0.0,3937.32,0,0,90742,0 +23,52,15.59,,,68,Hornbrook,5793,One Year,United States,5014-WUQMG,Stayed,1,1,Male,1,Fiber Optic,"41.962127, -122.527696",41.962127,-122.527696,1,96.1,0,2,1,Offer B,1,1,1,1,Bank Withdrawal,1,1026,0,Q3,1,3,0,California,1,1,0,47,4391.45,0,732.73,0.0,5124.18,1,1,96044,0 +55,15,11.58,Competitor,Competitor made better offer,74,San Diego,5518,Month-to-Month,United States,5834-ASPWA,Churned,0,0,Male,1,Fiber Optic,"32.825086, -117.199424",32.825086,-117.199424,0,75.45,1,0,0,,0,0,1,0,Bank Withdrawal,1,51213,0,Q3,0,3,0,California,0,0,0,1,75.45,0,11.58,0.0,87.03,0,1,92117,1 +36,9,17.46,Dissatisfaction,Product dissatisfaction,79,Los Angeles,5047,Month-to-Month,United States,1513-XNPPH,Churned,0,1,Female,1,Fiber Optic,"34.002642, -118.287596",34.002642,-118.287596,0,89.4,0,0,0,Offer D,0,0,1,0,Bank Withdrawal,1,56709,1,Q3,0,1,0,California,1,1,0,12,1095.65,0,209.52,0.0,1305.17,0,1,90037,1 +40,14,38.37,Competitor,Competitor had better devices,75,Rough And Ready,6216,Month-to-Month,United States,2834-SPCJV,Churned,0,0,Male,1,Fiber Optic,"39.225634, -121.156163",39.225634,-121.156163,1,84.1,0,0,1,,0,1,0,1,Bank Withdrawal,1,1601,0,Q3,1,1,0,California,0,0,1,52,4348.65,0,1995.24,0.0,6343.89,0,1,95975,1 +51,0,17.01,,,78,Rowland Heights,5594,Month-to-Month,United States,5018-HEKFO,Stayed,0,0,Female,0,,"33.976753, -117.897367",33.976753,-117.897367,0,24.5,1,0,0,Offer D,0,0,1,0,Credit Card,1,46342,0,Q3,0,3,0,California,0,0,0,10,270.15,0,170.1,0.0,440.25,0,0,91748,0 +23,30,2.12,,,28,Mission Viejo,3707,One Year,United States,6967-QIQRV,Stayed,1,0,Male,1,Fiber Optic,"33.60693, -117.644253",33.60693,-117.644253,1,101.9,0,1,8,,0,1,0,1,Bank Withdrawal,1,46227,1,Q3,1,3,0,California,1,1,1,15,1667.25,120,31.8,0.0,1819.05,1,0,92692,0 +60,18,16.8,,,38,Mission Viejo,5687,Month-to-Month,United States,3863-QSTYI,Stayed,0,1,Male,1,Cable,"33.611945, -117.665867",33.611945,-117.665867,0,64.65,0,0,0,,0,0,1,0,Bank Withdrawal,1,46371,1,Q3,0,3,0,California,0,0,1,59,3735.45,0,991.2,0.0,4726.65,0,1,92691,0 +42,5,13.59,,,56,Los Angeles,5136,Two Year,United States,3967-KXAPS,Stayed,0,1,Male,1,DSL,"33.92128, -118.274186",33.92128,-118.274186,1,92.3,1,0,5,Offer A,1,1,0,1,Credit Card,1,24511,1,Q3,1,4,0,California,1,1,1,72,6719.9,0,978.48,0.0,7698.38,0,0,90061,0 +33,19,12.92,,,67,Redwood City,5731,Two Year,United States,0678-RLHVP,Stayed,0,1,Female,1,Fiber Optic,"37.527497, -122.230941",37.527497,-122.230941,0,105.55,1,0,0,Offer B,1,0,0,0,Bank Withdrawal,1,10658,0,Q3,0,5,0,California,1,1,1,53,5682.25,0,684.76,0.0,6367.01,0,1,94065,0 +44,19,38.48,,,65,Lemoore,2004,Month-to-Month,United States,7928-VJYAB,Stayed,1,0,Male,1,Fiber Optic,"36.303666, -119.825657",36.303666,-119.825657,1,90.6,0,1,9,Offer D,0,0,0,1,Bank Withdrawal,1,30419,0,Q3,1,5,0,California,1,1,1,11,1020.2,0,423.28,0.0,1443.48,0,1,93245,0 +60,13,21.17,,,73,Burbank,5356,Two Year,United States,6695-FRVEC,Stayed,0,1,Male,1,Cable,"34.169706, -118.323548",34.169706,-118.323548,1,60.4,0,0,1,,0,1,1,1,Bank Withdrawal,1,18539,1,Q3,1,3,0,California,0,0,0,67,3953.7,40,1418.39,0.0,5412.09,0,0,91506,0 +35,0,31.33,,,21,Salinas,4467,One Year,United States,9067-YGSCA,Stayed,0,0,Female,0,,"36.64152, -121.622188",36.64152,-121.622188,0,26.05,1,0,0,,0,0,0,0,Credit Card,1,35739,0,Q3,0,5,0,California,0,0,0,70,1856.4,0,2193.1,0.0,4049.5,0,0,93901,0 +47,0,25.08,,,77,Lucerne,5682,One Year,United States,3452-FLHYD,Stayed,0,0,Male,0,,"39.141934, -122.770679",39.141934,-122.770679,1,20.95,0,0,3,,0,0,1,1,Bank Withdrawal,1,3002,0,Q3,1,4,0,California,0,0,0,25,495.15,0,627.0,0.0,1122.15,0,0,95458,0 +29,29,0.0,Dissatisfaction,Product dissatisfaction,94,Glendale,4851,Month-to-Month,United States,1024-GUALD,Churned,0,0,Female,1,DSL,"34.182378, -118.262922",34.182378,-118.262922,1,24.8,0,0,4,Offer E,0,0,1,1,Bank Withdrawal,0,9864,0,Q3,1,1,0,California,0,1,0,1,24.8,0,0.0,0.0,24.8,1,1,91207,1 +40,75,33.67,,,43,Los Angeles,5952,Two Year,United States,1298-PHBTI,Stayed,1,0,Male,1,Fiber Optic,"34.091829, -118.491244",34.091829,-118.491244,1,84.8,1,3,9,,1,0,1,1,Bank Withdrawal,1,33523,1,Q3,1,3,0,California,0,0,0,71,6152.4,0,2390.57,0.0,8542.97,0,1,90049,0 +62,0,11.86,,,46,Pasadena,3612,Month-to-Month,United States,9546-KDTRB,Stayed,0,0,Female,0,,"34.139402, -118.128658",34.139402,-118.128658,0,24.7,1,0,0,,0,0,0,0,Bank Withdrawal,1,23742,0,Q3,0,5,0,California,0,0,0,19,465.85,0,225.34,1.65,689.54,0,0,91106,0 +80,8,37.3,,,26,Fremont,4011,Two Year,United States,4849-PYRLQ,Stayed,0,1,Female,1,DSL,"37.572273, -121.964583",37.572273,-121.964583,0,73.25,1,0,0,,0,1,0,0,Bank Withdrawal,1,66543,1,Q3,0,3,1,California,1,0,0,56,4054.2,0,2088.8,17.16,6125.84,0,1,94536,0 +44,30,24.94,,,34,Termo,5045,Two Year,United States,8883-ANODQ,Stayed,1,1,Female,1,Fiber Optic,"41.027281, -120.669427",41.027281,-120.669427,1,84.4,1,1,3,,1,0,1,1,Credit Card,1,72,0,Q3,1,5,0,California,0,0,0,68,5746.75,0,1695.92,0.0,7442.67,0,1,96132,0 +46,10,10.69,,,66,Glendale,5414,Month-to-Month,United States,0003-MKNFE,Stayed,0,0,Male,1,Cable,"34.162515, -118.203869",34.162515,-118.203869,0,59.9,1,0,0,,0,0,0,0,Credit Card,1,31297,0,Q3,0,5,0,California,1,1,0,9,542.4,10,96.21,38.33,610.28,0,0,91206,0 +35,6,0.0,,,39,Redcrest,3215,Month-to-Month,United States,4177-JPDFU,Stayed,0,0,Male,1,Cable,"40.363446, -123.835041",40.363446,-123.835041,0,34.0,0,0,0,Offer D,1,0,0,0,Credit Card,0,400,1,Q3,0,3,0,California,0,0,0,12,442.45,0,0.0,0.0,442.45,0,1,95569,0 +73,11,31.27,Other,Don't know,94,Fallbrook,2394,Month-to-Month,United States,0723-DRCLG,Churned,0,0,Female,1,Fiber Optic,"33.362575, -117.299644",33.362575,-117.299644,1,74.45,1,0,1,,0,0,1,1,Bank Withdrawal,1,42239,0,Q3,1,2,1,California,0,0,0,1,74.45,10,31.27,0.0,115.72,0,0,92028,1 +25,42,38.78,,,76,Goodyears Bar,5536,One Year,United States,5734-EJKXG,Stayed,0,1,Female,1,Fiber Optic,"39.564113, -120.868836",39.564113,-120.868836,0,118.6,1,0,0,Offer B,1,1,1,0,Bank Withdrawal,1,76,1,Q3,0,3,0,California,1,1,1,61,7365.7,0,2365.58,0.0,9731.28,1,1,95944,0 +58,0,29.25,,,20,Porterville,4335,Two Year,United States,5567-GZKQY,Stayed,0,0,Male,0,,"36.008958, -118.891593",36.008958,-118.891593,0,20.3,0,0,0,Offer B,0,0,0,0,Credit Card,1,65566,0,Q3,0,4,0,California,0,0,0,58,1131.5,0,1696.5,0.0,2828.0,0,0,93257,0 +78,3,34.0,,,71,San Rafael,5085,Two Year,United States,5792-JALQC,Stayed,0,1,Female,1,DSL,"37.972662, -122.491452",37.972662,-122.491452,0,59.85,1,0,0,Offer B,0,1,0,0,Bank Withdrawal,1,40239,0,Q3,0,3,1,California,0,0,0,52,3103.25,0,1768.0,19.16,4852.09,0,1,94901,0 +78,10,27.79,,,56,Santa Ana,6423,One Year,United States,5985-BEHZK,Stayed,0,1,Female,1,Fiber Optic,"33.766004, -117.786763",33.766004,-117.786763,1,105.0,1,0,1,Offer A,1,0,0,1,Credit Card,1,44117,0,Q3,1,5,1,California,1,0,1,72,7578.05,0,2000.88,0.0,9578.93,0,1,92705,0 +61,26,27.56,,,52,Los Altos,4903,Month-to-Month,United States,9822-BIIGN,Stayed,1,0,Male,1,Cable,"37.352911, -122.093002",37.352911,-122.093002,1,71.85,1,3,0,Offer B,0,1,0,1,Bank Withdrawal,1,21496,1,Q3,0,4,0,California,1,1,0,53,3827.9,0,1460.68,0.0,5288.58,0,1,94024,0 +46,28,0.0,,,60,Lancaster,2750,Two Year,United States,7021-XSNYE,Stayed,1,1,Male,1,DSL,"34.712708, -117.889656",34.712708,-117.889656,1,49.65,0,2,4,,0,1,0,1,Credit Card,0,57794,1,Q3,1,3,0,California,1,1,0,7,305.55,0,0.0,0.0,305.55,0,1,93535,0 +59,22,24.04,,,25,Cabazon,3149,Month-to-Month,United States,6088-BXMRG,Stayed,1,0,Female,1,Fiber Optic,"33.929812, -116.76058",33.929812,-116.76058,1,98.85,1,1,2,,1,0,1,1,Bank Withdrawal,1,2355,0,Q3,1,4,0,California,1,1,1,32,3089.6,0,769.28,0.0,3858.88,0,1,92230,0 +22,85,37.57,,,54,Pioneer,5835,Two Year,United States,5117-ZSMHQ,Stayed,1,1,Female,1,DSL,"38.546999, -120.271114",38.546999,-120.271114,1,89.9,1,1,9,Offer A,1,1,0,1,Bank Withdrawal,1,5501,1,Q3,1,5,0,California,1,1,1,71,6342.7,150,2667.47,0.0,9160.17,1,0,95666,0 +40,15,0.0,,,28,Willow Creek,4831,Month-to-Month,United States,2209-XADXF,Joined,0,0,Female,1,DSL,"40.949012, -123.655847",40.949012,-123.655847,0,25.25,0,0,0,Offer E,0,0,0,0,Bank Withdrawal,0,1666,0,Q3,0,5,0,California,0,0,0,1,25.25,10,0.0,0.0,35.25,0,0,95573,0 +69,14,18.58,,,23,Glendale,5232,Two Year,United States,8058-DMYRU,Stayed,0,0,Male,1,Fiber Optic,"34.195386, -118.238508",34.195386,-118.238508,0,90.05,1,0,0,,1,0,1,0,Bank Withdrawal,1,16910,0,Q3,0,5,1,California,1,0,0,54,4931.8,0,1003.32,0.0,5935.12,0,1,91208,0 +42,0,47.6,,,26,Sacramento,5897,Two Year,United States,0480-KYJVA,Stayed,1,0,Female,0,,"38.685069, -121.543709",38.685069,-121.543709,1,24.25,1,3,8,,0,0,0,1,Credit Card,1,854,0,Q3,1,4,0,California,0,0,0,72,1784.5,0,3427.2,49.76,5161.94,0,0,95835,0 +38,29,43.39,,,73,San Francisco,5989,Month-to-Month,United States,1074-AMIOH,Stayed,1,1,Female,1,Fiber Optic,"37.736535, -122.45732",37.736535,-122.45732,1,108.25,0,2,1,,1,0,1,1,Bank Withdrawal,1,20643,1,Q3,1,4,0,California,1,1,1,53,5935.1,0,2299.67,0.0,8234.77,0,1,94127,0 +22,48,2.88,,,59,Auburn,4644,One Year,United States,0186-CAERR,Stayed,0,1,Male,1,Fiber Optic,"38.912881, -121.082766",38.912881,-121.082766,0,116.3,1,0,0,,1,1,1,0,Bank Withdrawal,1,24944,1,Q3,0,4,0,California,1,1,1,71,8309.55,0,204.48,0.0,8514.03,1,1,95603,0 +46,0,36.76,,,47,Sacramento,4982,Two Year,United States,6000-UKLWI,Stayed,0,0,Male,0,,"38.687367, -121.34848",38.687367,-121.34848,0,20.15,0,0,0,,0,0,0,0,Credit Card,1,31373,0,Q3,0,3,0,California,0,0,0,41,802.35,0,1507.16,29.95,2279.56,0,0,95842,0 +75,17,48.33,,,23,Bridgeport,5296,Two Year,United States,7446-YPODE,Stayed,0,0,Male,1,DSL,"38.184583, -119.286558",38.184583,-119.286558,0,60.25,1,0,0,,1,1,0,0,Bank Withdrawal,1,826,0,Q3,0,3,1,California,0,0,0,11,662.95,120,531.63,0.0,1314.58,0,0,93517,0 +34,0,35.5,,,67,Newcastle,4261,One Year,United States,9509-MPYOD,Stayed,0,0,Female,0,,"38.883224, -121.15918",38.883224,-121.15918,0,20.75,0,0,0,Offer C,0,0,0,0,Credit Card,1,6096,0,Q3,0,4,0,California,0,0,0,35,700.45,0,1242.5,0.0,1942.95,0,0,95658,0 +68,12,3.91,,,63,Pomona,5448,One Year,United States,8065-QBYTO,Stayed,0,0,Female,1,Fiber Optic,"34.067932, -117.785168",34.067932,-117.785168,0,99.65,1,0,0,Offer A,1,1,1,0,Credit Card,1,36057,1,Q3,0,4,1,California,0,0,1,71,7181.25,0,277.61,0.0,7458.86,0,1,91768,0 +78,24,28.44,,,58,Miranda,5521,One Year,United States,8996-ZROXE,Stayed,0,1,Male,1,DSL,"40.210895, -123.86",40.210895,-123.86,0,53.5,0,0,0,Offer B,0,0,1,0,Bank Withdrawal,1,867,1,Q3,0,4,1,California,0,0,0,57,3035.8,0,1621.08,0.0,4656.88,0,1,95553,0 +51,11,7.99,,,24,Visalia,3704,Month-to-Month,United States,9752-ZNQUT,Joined,0,0,Female,1,Cable,"36.391777, -119.372842",36.391777,-119.372842,0,48.6,0,0,0,Offer E,1,0,1,0,Bank Withdrawal,1,36718,0,Q3,0,5,0,California,0,0,0,1,48.6,0,7.99,0.0,56.59,0,1,93291,0 +70,8,6.03,,,53,Napa,4444,Two Year,United States,7044-YAACC,Stayed,0,0,Male,1,Fiber Optic,"38.232389, -122.324944",38.232389,-122.324944,1,70.2,0,0,5,,0,0,1,1,Bank Withdrawal,1,26894,0,Q3,1,5,1,California,0,0,0,4,280.35,0,24.12,30.75,273.72,0,1,94559,0 +33,13,21.23,Dissatisfaction,Product dissatisfaction,88,Hermosa Beach,5838,Month-to-Month,United States,8185-UPYBR,Churned,0,0,Male,1,Fiber Optic,"33.86532, -118.396336",33.86532,-118.396336,1,75.5,1,0,4,,0,0,1,1,Bank Withdrawal,1,18693,0,Q3,1,1,0,California,0,0,0,6,438.0,0,127.38,0.0,565.38,0,1,90254,1 +74,10,39.31,,,30,San Francisco,6238,One Year,United States,5446-DKWYW,Stayed,1,1,Female,1,DSL,"37.773147, -122.411287",37.773147,-122.411287,1,65.2,1,1,9,Offer B,0,0,1,1,Bank Withdrawal,1,23036,0,Q3,1,4,1,California,0,0,1,61,3965.05,0,2397.91,0.0,6362.96,0,1,94103,0 +28,51,4.13,Competitor,Competitor had better devices,87,Anaheim,3244,Month-to-Month,United States,3627-FHKBK,Churned,0,0,Female,1,Fiber Optic,"33.83796, -117.870494",33.83796,-117.870494,0,75.3,0,0,0,,0,1,0,0,Mailed Check,1,34398,0,Q3,0,1,0,California,0,0,0,1,75.3,0,4.13,0.0,79.43,1,1,92806,1 +66,23,38.78,Competitor,Competitor had better devices,96,Moss Landing,4843,Month-to-Month,United States,4826-XTSOH,Churned,0,0,Male,1,Fiber Optic,"36.863303, -121.781632",36.863303,-121.781632,1,86.05,1,0,0,,0,0,1,1,Bank Withdrawal,1,899,0,Q3,0,1,1,California,0,0,1,1,86.05,0,38.78,0.0,124.83,0,1,95039,1 +52,19,0.0,,,22,Coleville,4534,One Year,United States,1094-BKOSX,Stayed,1,1,Female,1,Cable,"38.42528, -119.475741",38.42528,-119.475741,1,51.0,0,2,10,,1,0,0,1,Bank Withdrawal,0,1332,1,Q3,1,4,0,California,1,1,0,45,2264.5,0,0.0,0.0,2264.5,0,1,96107,0 +62,12,15.69,Competitor,Competitor had better devices,91,Modesto,2860,Month-to-Month,United States,1373-ORVIZ,Churned,0,0,Female,1,DSL,"37.621458, -121.012295",37.621458,-121.012295,1,66.35,1,0,1,Offer D,0,0,1,1,Bank Withdrawal,1,47536,1,Q3,1,1,0,California,1,1,0,11,740.8,0,172.59,0.0,913.39,0,1,95351,1 +38,29,16.43,Other,Don't know,90,San Diego,4753,Month-to-Month,United States,0843-WTBXE,Churned,0,0,Male,1,Fiber Optic,"32.886925, -117.152162",32.886925,-117.152162,0,85.45,1,0,0,,0,0,0,0,Bank Withdrawal,1,74232,0,Q3,0,1,0,California,0,0,1,53,4517.25,0,870.79,0.0,5388.04,0,1,92126,1 +44,27,35.54,Competitor,Competitor made better offer,94,Moreno Valley,3207,Month-to-Month,United States,9306-CPCBC,Churned,0,0,Female,1,Fiber Optic,"33.907361, -117.109972",33.907361,-117.109972,0,74.25,1,0,0,,0,0,1,0,Bank Withdrawal,1,12743,0,Q3,0,3,0,California,0,0,0,3,210.3,0,106.62,0.0,316.92,0,1,92555,1 +25,82,48.49,,,54,Calipatria,4444,Month-to-Month,United States,4821-SJHJV,Stayed,1,0,Female,1,Fiber Optic,"33.143826, -115.497485",33.143826,-115.497485,1,89.6,1,3,6,,0,1,0,1,Bank Withdrawal,1,7857,0,Q3,1,4,0,California,0,0,1,32,2901.8,0,1551.68,0.0,4453.48,1,1,92233,0 +42,11,13.95,,,33,Thousand Oaks,5133,One Year,United States,7940-UQQUG,Stayed,1,0,Female,1,Fiber Optic,"34.214054, -118.88109",34.214054,-118.88109,1,104.4,1,2,4,,0,1,1,1,Bank Withdrawal,1,42526,1,Q3,1,4,0,California,1,1,1,64,6721.6,0,892.8,0.0,7614.4,0,1,91360,0 +50,0,35.35,,,28,Santee,5997,One Year,United States,9639-BUJXT,Stayed,0,0,Male,0,,"32.847336, -116.997605",32.847336,-116.997605,0,20.5,0,0,0,,0,0,0,0,Credit Card,1,53510,0,Q3,0,5,0,California,0,0,0,63,1328.15,0,2227.05,15.62,3539.58,0,0,92071,0 +24,48,24.86,,,74,Cutler,2113,Month-to-Month,United States,4686-UXDML,Stayed,0,0,Female,1,Fiber Optic,"36.497895, -119.285484",36.497895,-119.285484,0,99.85,1,0,0,,1,0,1,0,Credit Card,1,5519,0,Q3,0,3,0,California,1,1,1,21,1992.55,0,522.06,0.0,2514.61,1,1,93615,0 +37,0,17.89,,,76,Scotia,3383,Month-to-Month,United States,3308-MHOOC,Joined,1,0,Male,0,,"40.440636, -124.098739",40.440636,-124.098739,0,19.2,0,3,0,,0,0,1,0,Credit Card,1,1125,0,Q3,0,3,0,California,0,0,0,1,19.2,0,17.89,0.0,37.09,0,0,95565,0 +79,12,42.07,,,41,Saint Helena,5792,One Year,United States,3740-RLMVT,Stayed,0,0,Male,1,Cable,"38.581354, -122.296283",38.581354,-122.296283,1,60.95,0,0,7,Offer A,1,1,1,1,Bank Withdrawal,1,9423,1,Q3,1,3,1,California,0,0,0,67,4119.4,0,2818.69,17.19,6920.9,0,1,94574,0 +38,10,6.45,Competitor,Competitor made better offer,92,San Diego,5785,Two Year,United States,6386-SZZKH,Churned,0,1,Female,1,Fiber Optic,"32.886925, -117.152162",32.886925,-117.152162,1,107.95,1,0,1,,1,0,1,1,Bank Withdrawal,1,74232,1,Q3,1,2,0,California,1,1,1,49,5293.2,0,316.05,0.0,5609.25,0,1,92126,1 +68,19,1.98,Attitude,Attitude of service provider,86,Madera,5957,One Year,United States,1265-XTECC,Churned,0,0,Female,1,Fiber Optic,"37.004068, -119.930027",37.004068,-119.930027,1,96.55,1,0,5,,1,1,1,1,Credit Card,1,49247,0,Q3,1,1,1,California,1,0,0,68,6581.9,0,134.64,0.0,6716.54,0,1,93638,1 +42,17,19.02,Price,Price too high,90,Tuolumne,3344,One Year,United States,4789-KWMXN,Churned,0,1,Male,1,Fiber Optic,"37.939768, -120.188002",37.939768,-120.188002,1,110.85,1,0,1,Offer B,0,1,1,1,Credit Card,1,3979,1,Q3,1,1,0,California,1,1,1,47,5275.8,0,893.94,4.93,6164.81,0,1,95379,1 +24,82,1.36,,,69,Rialto,5420,Two Year,United States,8311-UEUAB,Stayed,0,0,Female,1,DSL,"34.109775, -117.378904",34.109775,-117.378904,1,75.5,1,0,5,Offer A,0,1,1,1,Bank Withdrawal,1,75882,0,Q3,1,3,0,California,1,1,1,67,5229.45,0,91.12,0.0,5320.57,1,1,92376,0 +67,25,12.52,Competitor,Competitor had better devices,74,Garberville,2189,Month-to-Month,United States,4342-HENTK,Churned,0,0,Female,1,Fiber Optic,"40.057784, -123.679461",40.057784,-123.679461,0,70.65,0,0,0,,0,0,1,0,Bank Withdrawal,1,2423,0,Q3,0,1,1,California,0,0,0,2,142.35,0,25.04,0.0,167.39,0,1,95542,1 +21,59,48.32,,,57,San Diego,4957,Two Year,United States,7688-AWMDX,Stayed,0,0,Male,1,DSL,"32.89325, -117.087091",32.89325,-117.087091,1,54.5,0,0,5,,0,1,0,1,Bank Withdrawal,1,29283,1,Q3,1,3,0,California,0,0,0,71,3778.2,0,3430.72,0.0,7208.92,1,1,92131,0 +59,0,48.29,,,36,Orick,4755,Two Year,United States,1820-DJFPH,Stayed,1,0,Female,0,,"41.336354, -124.044354",41.336354,-124.044354,1,24.05,1,3,4,,0,0,1,1,Bank Withdrawal,1,494,0,Q3,1,4,0,California,0,0,0,72,1709.15,0,3476.88,0.0,5186.03,0,0,95555,0 +67,4,33.21,,,73,Cobb,4291,Two Year,United States,9220-ZNKJI,Stayed,0,1,Female,1,Fiber Optic,"38.838088, -122.73203",38.838088,-122.73203,1,88.8,0,0,5,,0,0,0,1,Credit Card,1,1591,1,Q3,1,3,1,California,0,0,1,55,4805.3,0,1826.55,0.0,6631.85,0,1,95426,0 +29,69,44.95,,,55,Lemon Cove,3764,One Year,United States,2541-YGPKE,Stayed,1,0,Male,1,DSL,"36.462671, -118.997291",36.462671,-118.997291,1,63.7,0,3,10,,0,1,0,1,Credit Card,1,293,1,Q3,1,4,0,California,1,1,0,42,2763.35,0,1887.9,0.0,4651.25,1,1,93244,0 +76,18,46.06,,,68,Novato,5597,Two Year,United States,2675-OTVVJ,Stayed,0,0,Male,1,Fiber Optic,"38.135897, -122.563683",38.135897,-122.563683,1,89.45,1,0,5,Offer C,0,1,0,1,Bank Withdrawal,1,16429,0,Q3,1,4,1,California,0,0,1,31,2807.65,0,1427.86,31.58,4203.93,0,1,94945,0 +42,18,40.11,,,26,Vallejo,3080,Month-to-Month,United States,7504-UWHNB,Stayed,0,0,Male,1,Fiber Optic,"38.105733, -122.186338",38.105733,-122.186338,0,69.75,0,0,0,Offer C,0,0,0,0,Bank Withdrawal,1,51665,0,Q3,0,4,0,California,0,0,0,25,1729.35,100,1002.75,0.0,2832.1,0,0,94591,0 +57,0,2.41,,,56,Alameda,4574,Two Year,United States,0962-CQPWQ,Stayed,1,0,Female,0,,"37.724817, -122.224363",37.724817,-122.224363,1,20.3,0,2,1,,0,0,0,1,Bank Withdrawal,1,13996,0,Q3,1,5,0,California,0,0,0,62,1296.15,0,149.42,0.0,1445.57,0,0,94502,0 +45,15,17.03,,,75,Lodi,2478,One Year,United States,0667-NSRGI,Stayed,0,1,Female,1,DSL,"38.123544, -121.159078",38.123544,-121.159078,1,69.55,1,0,3,,0,0,1,1,Credit Card,1,45755,1,Q3,1,4,0,California,1,1,0,48,3435.6,0,817.44,0.0,4253.04,0,1,95240,0 +22,0,3.12,,,59,Keeler,5634,Month-to-Month,United States,0030-FNXPP,Joined,0,0,Female,0,,"36.560498, -117.962461",36.560498,-117.962461,0,19.85,0,0,0,,0,0,0,0,Credit Card,1,71,0,Q3,0,4,0,California,0,0,0,3,57.2,0,9.36,0.0,66.56,1,0,93530,0 +50,0,30.28,,,65,Gridley,2692,Month-to-Month,United States,9467-ROOLM,Stayed,0,0,Female,0,,"39.346898, -121.759537",39.346898,-121.759537,0,19.05,0,0,0,Offer C,0,0,0,0,Mailed Check,1,9763,0,Q3,0,5,0,California,0,0,0,25,461.3,0,757.0,0.0,1218.3,0,0,95948,0 +32,75,13.86,,,64,Dulzura,3718,Month-to-Month,United States,2985-JUUBZ,Stayed,1,1,Male,1,DSL,"32.622999, -116.687855",32.622999,-116.687855,1,74.55,1,3,5,Offer B,0,0,1,1,Bank Withdrawal,1,727,0,Q3,1,5,0,California,1,1,1,40,3015.75,0,554.4,0.0,3570.15,0,1,91917,0 +35,18,0.0,,,22,Pauma Valley,3007,One Year,United States,0756-MPZRL,Stayed,0,1,Male,1,DSL,"33.313828, -116.940501",33.313828,-116.940501,0,33.7,0,0,0,Offer B,0,0,0,0,Credit Card,0,2615,1,Q3,0,3,0,California,0,0,0,46,1537.85,0,0.0,0.0,1537.85,0,1,92061,0 +71,2,41.3,Attitude,Attitude of service provider,71,Alhambra,2715,Month-to-Month,United States,1400-MMYXY,Churned,0,1,Male,1,Fiber Optic,"34.090925, -118.128164",34.090925,-118.128164,1,105.9,1,0,1,,1,0,1,1,Bank Withdrawal,1,54382,0,Q3,1,2,1,California,1,0,1,3,334.65,0,123.9,0.0,458.55,0,1,91801,1 +22,52,29.81,,,52,Santa Paula,3273,Month-to-Month,United States,3003-CMDUU,Stayed,0,0,Female,1,Fiber Optic,"34.402343, -119.094824",34.402343,-119.094824,1,95.15,0,0,0,,0,0,1,1,Bank Withdrawal,1,32511,1,Q3,0,3,0,California,1,1,1,25,2395.7,80,745.25,0.0,3220.95,1,0,93060,0 +52,15,42.64,,,54,Yreka,6091,Two Year,United States,1971-DTCZB,Stayed,0,1,Female,1,DSL,"41.764869, -122.671316",41.764869,-122.671316,1,90.95,1,0,6,,1,1,1,1,Bank Withdrawal,1,9538,1,Q3,1,3,0,California,1,1,1,72,6468.6,0,3070.08,0.0,9538.68,0,1,96097,0 +39,15,14.07,,,31,Arcata,3160,Month-to-Month,United States,7587-AOVVU,Stayed,1,0,Male,1,Fiber Optic,"40.839958, -124.003757",40.839958,-124.003757,1,100.75,1,1,0,,1,1,0,1,Bank Withdrawal,1,19596,1,Q3,0,3,0,California,0,0,1,27,2793.55,0,379.89,0.0,3173.44,0,1,95521,0 +23,82,9.07,,,69,Fallbrook,4200,One Year,United States,7696-AMHOD,Stayed,1,1,Female,1,DSL,"33.362575, -117.299644",33.362575,-117.299644,1,78.0,0,1,10,,1,0,0,1,Credit Card,1,42239,0,Q3,1,5,0,California,1,1,1,49,3824.2,0,444.43,0.0,4268.63,1,1,92028,0 +69,14,43.96,Competitor,Competitor made better offer,92,Somis,5203,Month-to-Month,United States,1304-NECVQ,Churned,0,1,Female,1,Fiber Optic,"34.297628, -119.014627",34.297628,-119.014627,0,78.55,1,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,2966,0,Q3,0,2,1,California,0,0,0,2,149.55,0,87.92,0.0,237.47,0,1,93066,1 +50,7,39.62,Competitor,Competitor had better devices,80,Soda Springs,5100,Month-to-Month,United States,9546-CQJSU,Churned,0,1,Female,1,Fiber Optic,"39.279068, -120.414275",39.279068,-120.414275,0,91.4,1,0,0,,0,0,1,0,Bank Withdrawal,1,88,0,Q3,0,1,0,California,0,0,1,2,193.6,0,79.24,0.0,272.84,0,1,95728,1 +52,13,4.22,,,59,Hornbrook,5616,One Year,United States,4973-RLZVI,Stayed,0,1,Female,1,DSL,"41.962127, -122.527696",41.962127,-122.527696,0,74.65,0,0,0,,1,1,0,0,Credit Card,1,1026,1,Q3,0,3,0,California,0,0,1,30,2308.6,50,126.6,0.0,2485.2,0,0,96044,0 +47,18,31.59,,,73,Escondido,3555,One Year,United States,6574-MCOEH,Stayed,1,1,Female,1,Cable,"33.21846, -117.116916",33.21846,-117.116916,1,79.15,1,2,2,,0,0,1,1,Bank Withdrawal,1,43436,1,Q3,1,5,0,California,1,1,1,33,2531.4,20,1042.47,0.0,3593.87,0,0,92026,0 +48,5,26.86,,,53,San Gabriel,2032,Month-to-Month,United States,6357-JJPQT,Joined,0,0,Female,1,Fiber Optic,"34.089927, -118.095645",34.089927,-118.095645,0,80.5,0,0,0,,0,0,1,0,Bank Withdrawal,1,38041,0,Q3,0,5,0,California,0,0,1,3,232.35,0,80.58,0.0,312.93,0,0,91776,0 +59,21,8.83,Dissatisfaction,Product dissatisfaction,90,Mineral,4893,One Year,United States,8849-GYOKR,Churned,0,0,Female,1,Fiber Optic,"40.408796, -121.579609",40.408796,-121.579609,1,106.55,1,0,2,,1,1,0,1,Bank Withdrawal,1,124,0,Q3,1,1,0,California,1,1,1,54,5763.3,0,476.82,0.0,6240.12,0,1,96063,1 +27,42,15.18,,,78,Yucca Valley,4030,Month-to-Month,United States,4360-PNRQB,Stayed,0,0,Male,1,Fiber Optic,"34.159534, -116.425984",34.159534,-116.425984,0,75.6,1,0,0,Offer D,0,0,1,0,Bank Withdrawal,1,20486,0,Q3,0,5,0,California,0,0,0,18,1395.05,0,273.24,0.0,1668.29,1,1,92284,0 +78,17,28.71,Other,Deceased,77,Irvine,5721,Month-to-Month,United States,0196-VULGZ,Churned,0,0,Female,1,Fiber Optic,"33.716136, -117.752574",33.716136,-117.752574,1,84.35,1,0,1,,0,0,1,1,Bank Withdrawal,1,26419,0,Q3,1,3,1,California,1,0,0,6,474.9,0,172.26,0.0,647.16,0,1,92620,1 +74,8,26.12,Competitor,Competitor had better devices,81,San Jose,2076,Month-to-Month,United States,7503-QQRVF,Churned,0,0,Male,1,Fiber Optic,"37.375156, -121.795867",37.375156,-121.795867,1,74.3,0,0,1,Offer D,1,0,1,1,Credit Card,1,60620,0,Q3,1,1,1,California,0,0,0,16,1178.25,0,417.92,0.0,1596.17,0,1,95127,1 +79,2,43.34,Attitude,Attitude of support person,71,Point Reyes Station,5242,Month-to-Month,United States,1704-NRWYE,Churned,0,0,Female,1,Fiber Optic,"38.060264, -122.830646",38.060264,-122.830646,0,80.85,0,0,0,,0,0,1,0,Bank Withdrawal,1,1885,0,Q3,0,2,1,California,0,0,1,9,751.65,0,390.06,0.0,1141.71,0,1,94956,1 +35,10,0.0,,,67,Mira Loma,2539,Two Year,United States,7605-BDWDC,Stayed,0,0,Female,1,DSL,"33.999992, -117.535395",33.999992,-117.535395,0,49.85,0,0,0,,1,1,1,0,Bank Withdrawal,0,18980,1,Q3,0,3,0,California,1,1,0,31,1520.1,0,0.0,0.0,1520.1,0,1,91752,0 +57,14,0.0,,,77,Pomona,3163,Month-to-Month,United States,7078-NVFAM,Stayed,1,0,Female,1,Cable,"34.083086, -117.737997",34.083086,-117.737997,1,35.15,0,1,3,,1,1,1,1,Bank Withdrawal,0,46626,0,Q3,1,4,0,California,0,0,0,32,1051.05,0,0.0,0.0,1051.05,0,1,91767,0 +62,0,41.51,,,60,San Francisco,4336,One Year,United States,0307-BCOPK,Stayed,0,0,Female,0,,"37.721052, -122.413573",37.721052,-122.413573,0,19.05,0,0,0,Offer D,0,0,0,0,Credit Card,1,40137,0,Q3,0,5,0,California,0,0,0,16,326.65,0,664.16,0.0,990.81,0,0,94134,0 +38,0,20.44,,,22,Sanger,6050,One Year,United States,1722-LDZJS,Stayed,1,0,Male,0,,"36.819628, -119.440414",36.819628,-119.440414,1,20.2,0,3,1,,0,0,0,1,Credit Card,1,28991,0,Q3,1,4,0,California,0,0,0,53,1068.15,0,1083.32,0.0,2151.47,0,0,93657,0 +76,30,15.28,Other,Don't know,76,Los Alamitos,3964,Month-to-Month,United States,0390-DCFDQ,Churned,1,0,Female,1,Fiber Optic,"33.79499, -118.065591",33.79499,-118.065591,1,70.45,0,2,1,Offer E,0,0,1,1,Mailed Check,1,21343,0,Q3,1,2,1,California,0,0,0,1,70.45,0,15.28,0.0,85.73,0,1,90720,1 +38,4,0.0,Competitor,Competitor offered more data,91,Sacramento,3051,One Year,United States,8627-EHGIP,Churned,0,1,Male,1,Cable,"38.646096, -121.442433",38.646096,-121.442433,0,53.95,0,0,0,Offer B,1,0,1,0,Credit Card,0,34894,0,Q3,0,2,0,California,1,1,1,44,2375.4,0,0.0,0.0,2375.4,0,1,95838,1 +58,16,32.81,,,34,San Simeon,3319,Month-to-Month,United States,5399-ZIMKF,Stayed,0,0,Male,1,Fiber Optic,"35.746484, -121.223355",35.746484,-121.223355,0,74.65,0,0,0,,1,0,1,0,Bank Withdrawal,1,471,0,Q3,0,3,0,California,0,0,0,5,383.65,0,164.05,0.0,547.7,0,1,93452,0 +57,7,20.79,,,26,San Juan Capistrano,6100,One Year,United States,5802-ADBRC,Stayed,0,1,Female,1,Fiber Optic,"33.521447, -117.602555",33.521447,-117.602555,1,104.4,1,0,7,Offer B,0,1,1,1,Mailed Check,1,34321,0,Q3,1,3,0,California,1,1,1,50,5232.9,0,1039.5,0.0,6272.4,0,1,92675,0 +64,24,41.34,,,64,Bodega Bay,4628,One Year,United States,0254-KCJGT,Stayed,0,1,Male,1,Cable,"38.377165, -123.037957",38.377165,-123.037957,1,81.4,1,0,6,Offer B,1,1,1,1,Credit Card,1,1785,1,Q3,1,4,0,California,1,1,0,52,4354.45,0,2149.68,0.0,6504.13,0,1,94923,0 +31,30,4.41,Competitor,Competitor made better offer,70,Los Angeles,5955,Month-to-Month,United States,4855-SNKMY,Churned,0,0,Female,1,DSL,"34.066303, -118.435479",34.066303,-118.435479,0,44.1,0,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,44150,0,Q3,0,3,0,California,0,0,0,1,44.1,0,4.41,0.0,48.51,0,1,90024,1 +50,10,37.6,,,54,Hughson,5168,Month-to-Month,United States,6985-HAYWX,Stayed,0,0,Female,1,Fiber Optic,"37.5923, -120.853288",37.5923,-120.853288,1,79.3,1,0,5,,1,0,0,1,Bank Withdrawal,1,6822,0,Q3,1,3,0,California,0,0,0,26,2015.8,0,977.6,0.0,2993.4,0,1,95326,0 +30,51,7.41,,,25,Perris,4870,One Year,United States,8220-OCUFY,Stayed,0,1,Female,1,DSL,"33.828289, -117.201666",33.828289,-117.201666,0,60.25,0,0,0,,0,1,1,0,Bank Withdrawal,1,26357,1,Q3,0,4,0,California,0,0,0,21,1258.35,0,155.61,0.0,1413.96,0,1,92571,0 +32,26,0.0,,,71,Burnt Ranch,3844,One Year,United States,3941-XTSKM,Stayed,0,1,Male,1,DSL,"40.854512, -123.450097",40.854512,-123.450097,1,45.1,0,0,6,,1,0,1,1,Credit Card,0,485,0,Q3,1,4,0,California,1,1,0,42,2049.05,0,0.0,0.0,2049.05,0,1,95527,0 +39,6,0.0,,,77,Cedarville,6395,Two Year,United States,3813-DHBBB,Stayed,0,0,Male,1,DSL,"41.505916, -120.152505",41.505916,-120.152505,1,50.95,0,0,10,,1,1,1,1,Bank Withdrawal,0,857,1,Q3,1,3,0,California,1,1,0,67,3521.7,0,0.0,0.0,3521.7,0,1,96104,0 +60,16,39.83,,,53,Sequoia National Park,5722,Month-to-Month,United States,2087-QAREY,Stayed,0,1,Female,1,Cable,"36.527243, -118.594938",36.527243,-118.594938,1,54.7,0,0,1,Offer D,1,0,1,1,Credit Card,1,56,0,Q3,1,3,0,California,0,0,0,22,1178.75,0,876.26,0.0,2055.01,0,1,93262,0 +70,53,19.68,,,70,Fresno,4353,One Year,United States,4250-WAROZ,Stayed,1,0,Male,1,Fiber Optic,"36.749403, -119.787574",36.749403,-119.787574,1,93.25,1,3,4,,1,1,1,1,Bank Withdrawal,1,13858,0,Q3,1,3,1,California,1,0,0,60,5774.55,0,1180.8,0.0,6955.35,0,1,93701,0 +27,52,0.0,,,33,Elmira,4829,Month-to-Month,United States,8741-LQOBK,Stayed,1,0,Female,1,DSL,"38.349195, -121.902943",38.349195,-121.902943,1,35.05,0,2,9,,1,1,0,1,Bank Withdrawal,0,171,0,Q3,1,3,0,California,0,1,0,46,1620.25,0,0.0,0.0,1620.25,1,1,95625,0 +28,59,4.08,,,39,San Jose,5756,Month-to-Month,United States,3572-UOLYZ,Stayed,1,1,Female,1,Fiber Optic,"37.255479, -121.889838",37.255479,-121.889838,0,84.8,1,2,0,,0,0,1,0,Bank Withdrawal,1,31926,1,Q3,0,3,0,California,0,0,0,46,3958.85,0,187.68,0.0,4146.53,1,1,95118,0 +56,27,22.62,,,65,Escondido,6063,Two Year,United States,7399-QHBJS,Stayed,1,0,Female,1,Cable,"33.141265, -116.967221",33.141265,-116.967221,1,66.75,1,3,8,,1,1,0,1,Credit Card,1,48690,1,Q3,1,3,0,California,0,0,0,72,4760.3,0,1628.64,0.0,6388.94,0,1,92027,0 +43,10,42.34,,,48,Redondo Beach,4131,Month-to-Month,United States,7252-NTGSS,Joined,0,0,Female,1,DSL,"33.830453, -118.384565",33.830453,-118.384565,0,45.15,0,0,0,,0,0,0,0,Credit Card,1,34191,0,Q3,0,3,0,California,0,0,0,1,45.15,0,42.34,0.0,87.49,0,1,90277,0 +56,0,35.8,,,69,Los Angeles,5689,One Year,United States,5474-LAMUQ,Stayed,0,0,Male,0,,"34.089953, -118.294824",34.089953,-118.294824,1,20.1,0,0,9,Offer C,0,0,0,1,Credit Card,1,41713,0,Q3,1,3,0,California,0,0,0,24,533.9,0,859.2,0.0,1393.1,0,0,90029,0 +24,47,0.0,,,39,San Luis Obispo,4810,Month-to-Month,United States,7989-AWGEH,Stayed,1,0,Male,1,DSL,"35.236549, -120.727344",35.236549,-120.727344,1,39.2,0,2,8,Offer B,0,1,1,1,Bank Withdrawal,0,31982,0,Q3,1,4,0,California,1,1,0,49,1838.15,0,0.0,0.0,1838.15,1,1,93405,0 +49,2,32.43,,,49,Chico,6161,One Year,United States,5035-PGZXH,Stayed,0,1,Female,1,Fiber Optic,"39.745712, -121.84333",39.745712,-121.84333,0,106.8,1,0,0,,1,0,1,0,Bank Withdrawal,1,35808,0,Q3,0,3,0,California,1,1,1,56,5914.4,30,1816.08,0.0,7760.48,0,0,95926,0 +48,0,7.96,,,73,West Point,2723,Month-to-Month,United States,7610-TVOPG,Stayed,0,0,Male,0,,"38.41935, -120.469545",38.41935,-120.469545,0,26.35,1,0,0,,0,0,1,0,Bank Withdrawal,1,2198,0,Q3,0,3,0,California,0,0,0,15,378.6,0,119.4,0.0,498.0,0,0,95255,0 +66,30,27.0,,,80,Waterford,5831,Month-to-Month,United States,8495-PRWFH,Stayed,0,1,Female,1,Cable,"37.669516, -120.626964",37.669516,-120.626964,0,55.65,1,0,0,,0,0,0,0,Bank Withdrawal,1,8308,0,Q3,0,4,1,California,0,0,0,42,2421.75,0,1134.0,0.0,3555.75,0,1,95386,0 +43,0,24.65,,,21,Traver,2360,Month-to-Month,United States,7777-UNYHB,Stayed,1,0,Female,0,,"36.456091, -119.486225",36.456091,-119.486225,1,20.1,0,1,3,,0,0,1,1,Credit Card,1,646,0,Q3,1,3,0,California,0,0,0,12,232.4,0,295.8,0.0,528.2,0,0,93673,0 +40,3,6.6,,,26,Stevinson,5590,Month-to-Month,United States,3413-CSSTH,Stayed,0,1,Male,1,Cable,"37.316807, -120.855753",37.316807,-120.855753,0,55.7,1,0,0,,0,0,1,0,Bank Withdrawal,1,1960,0,Q3,0,4,0,California,0,0,0,41,2237.55,0,270.6,0.0,2508.15,0,1,95374,0 +29,59,30.58,,,32,Rocklin,5038,Two Year,United States,5514-YQENT,Stayed,1,1,Male,1,Fiber Optic,"38.823278, -121.281856",38.823278,-121.281856,0,111.15,0,3,0,,1,1,1,0,Bank Withdrawal,1,15494,1,Q3,0,5,0,California,1,1,1,41,4507.15,0,1253.78,0.0,5760.93,1,1,95765,0 +64,0,20.96,,,63,San Luis Obispo,6444,Two Year,United States,7064-JHXCE,Stayed,1,0,Male,0,,"35.233745, -120.626442",35.233745,-120.626442,1,20.05,0,1,5,Offer B,0,0,0,1,Credit Card,1,27047,0,Q3,1,5,0,California,0,0,0,62,1263.9,0,1299.52,0.0,2563.42,0,0,93401,0 +46,18,18.26,,,47,Newport Beach,6280,Two Year,United States,6586-MYGKD,Stayed,0,0,Male,1,DSL,"33.606336, -117.893042",33.606336,-117.893042,1,76.95,1,0,1,Offer A,0,1,1,1,Credit Card,1,3124,1,Q3,1,3,0,California,1,1,1,70,5289.8,0,1278.2,0.0,6568.0,0,1,92662,0 +21,41,33.55,,,76,Forks Of Salmon,5891,Month-to-Month,United States,0899-LIIBW,Stayed,0,1,Male,1,Fiber Optic,"41.232128, -123.194748",41.232128,-123.194748,1,100.85,1,0,8,,0,0,0,1,Bank Withdrawal,1,170,0,Q3,1,5,0,California,1,1,1,34,3527.3,0,1140.7,0.0,4668.0,1,1,96031,0 +66,8,5.21,Competitor,Competitor had better devices,83,Los Angeles,3676,Month-to-Month,United States,3217-FZDMN,Churned,0,1,Female,1,Fiber Optic,"33.973616, -118.24902",33.973616,-118.24902,0,94.45,0,0,0,Offer E,0,0,1,0,Credit Card,1,54492,0,Q3,0,1,1,California,1,0,1,8,742.95,0,41.68,0.0,784.63,0,1,90001,1 +21,41,8.71,,,61,Long Beach,6322,Two Year,United States,0436-TWFFZ,Stayed,0,1,Female,1,DSL,"33.864622, -118.179626",33.864622,-118.179626,0,85.25,1,0,0,Offer A,0,1,1,0,Mailed Check,1,91664,1,Q3,0,4,0,California,1,1,1,67,5714.2,0,583.57,1.31,6296.46,1,1,90805,0 +24,82,0.0,,,24,Bishop,2873,Month-to-Month,United States,7176-WIONM,Stayed,0,1,Female,1,Cable,"37.04584, -118.397236",37.04584,-118.397236,1,49.85,0,0,10,Offer D,0,0,1,1,Bank Withdrawal,0,13309,0,Q3,1,3,0,California,1,1,1,12,617.15,0,0.0,0.0,617.15,1,1,93514,0 +66,28,4.06,,,36,Petaluma,3412,Two Year,United States,0537-QYZZN,Stayed,1,0,Male,1,Fiber Optic,"38.237018, -122.77872",38.237018,-122.77872,1,79.85,1,2,6,Offer C,0,1,1,1,Bank Withdrawal,1,31930,0,Q3,1,3,1,California,0,0,0,24,1857.75,0,97.44,0.0,1955.19,0,1,94952,0 +55,0,38.74,,,39,Creston,3575,One Year,United States,1686-STUHN,Stayed,0,0,Male,0,,"35.480896, -120.469476",35.480896,-120.469476,0,19.8,0,0,0,,0,0,0,0,Bank Withdrawal,1,1203,0,Q3,0,3,0,California,0,0,0,42,849.9,0,1627.08,0.0,2476.98,0,0,93432,0 +60,76,32.47,,,29,Vallecito,4558,Two Year,United States,9127-FHJBZ,Stayed,1,1,Male,1,Fiber Optic,"38.055562, -120.456298",38.055562,-120.456298,1,114.0,1,3,1,,1,1,1,1,Bank Withdrawal,1,460,1,Q3,1,3,0,California,1,1,1,72,8093.15,0,2337.84,0.0,10430.99,0,1,95251,0 +35,0,22.37,,,51,Coronado,2577,Month-to-Month,United States,7302-ZHMHP,Joined,0,0,Female,0,,"32.68674, -117.186612",32.68674,-117.186612,0,19.15,0,0,0,,0,0,0,0,Credit Card,1,24093,0,Q3,0,5,0,California,0,0,0,1,19.15,0,22.37,0.0,41.52,0,0,92118,0 +54,26,5.43,Attitude,Attitude of support person,78,La Puente,5347,Month-to-Month,United States,1195-OIYEJ,Churned,0,0,Male,1,Fiber Optic,"34.038983, -117.991372",34.038983,-117.991372,0,91.1,0,0,0,Offer D,0,0,1,0,Bank Withdrawal,1,30802,0,Q3,0,2,0,California,1,1,1,13,1135.7,80,70.59,0.0,1286.29,0,0,91746,1 +36,26,0.0,,,24,Camino,2327,Two Year,United States,2335-GSODA,Stayed,1,1,Male,1,DSL,"38.748316, -120.675512",38.748316,-120.675512,0,40.1,0,3,0,,0,1,0,0,Credit Card,0,4829,1,Q3,0,4,0,California,0,0,0,23,857.75,0,0.0,0.0,857.75,0,1,95709,0 +19,59,18.74,,,65,Plymouth,5895,One Year,United States,6465-GSRCL,Stayed,1,0,Female,1,Fiber Optic,"38.489273, -120.891614",38.489273,-120.891614,0,106.6,1,2,0,Offer A,1,0,1,0,Bank Withdrawal,1,2220,1,Q3,0,4,0,California,1,1,1,67,7244.7,0,1255.58,0.0,8500.28,1,1,95669,0 +63,5,14.21,Dissatisfaction,Service dissatisfaction,95,Canoga Park,2445,Month-to-Month,United States,5569-KGJHX,Churned,0,0,Female,1,Fiber Optic,"34.19829, -118.602203",34.19829,-118.602203,1,85.35,1,0,1,Offer E,0,0,1,1,Bank Withdrawal,1,23519,0,Q3,1,3,0,California,0,0,1,9,754.65,50,127.89,0.0,932.54,0,0,91303,1 +25,82,44.74,,,72,Lemon Grove,3358,Month-to-Month,United States,5619-PTMIK,Stayed,0,0,Female,1,DSL,"32.733564, -117.033713",32.733564,-117.033713,1,53.1,1,0,1,Offer B,0,1,0,1,Bank Withdrawal,1,24961,0,Q3,1,3,0,California,0,1,0,46,2459.8,0,2058.04,0.0,4517.84,1,1,91945,0 +57,27,31.33,,,57,Petrolia,4444,Two Year,United States,4674-HGNUA,Stayed,1,1,Male,1,Cable,"40.274302, -124.210902",40.274302,-124.210902,1,89.9,1,3,6,Offer A,1,1,0,1,Credit Card,1,300,1,Q3,1,3,0,California,1,1,1,71,6457.15,0,2224.43,0.0,8681.58,0,1,95558,0 +35,23,12.12,,,61,Corona,5483,Two Year,United States,4723-BEGSG,Stayed,0,1,Male,1,Cable,"33.833686, -117.513063",33.833686,-117.513063,1,86.65,1,0,1,,0,1,0,1,Credit Card,1,21911,1,Q3,1,3,0,California,1,1,1,72,6094.25,0,872.64,3.2,6963.69,0,1,92881,0 +76,23,22.4,,,27,Travis Afb,2136,One Year,United States,9489-UTFKA,Stayed,0,0,Male,1,DSL,"38.265899, -121.939461",38.265899,-121.939461,1,60.9,0,0,9,Offer E,0,1,0,1,Bank Withdrawal,1,9978,0,Q3,1,3,1,California,0,0,1,8,551.95,0,179.2,16.58,714.57,0,1,94535,0 +39,19,0.0,,,37,Los Olivos,5795,Two Year,United States,0019-GFNTW,Stayed,0,1,Female,1,DSL,"34.70434, -120.02609",34.70434,-120.02609,0,45.05,0,0,0,,1,1,0,0,Bank Withdrawal,0,1317,1,Q3,0,3,0,California,0,0,0,56,2560.1,0,0.0,0.0,2560.1,0,1,93441,0 +37,17,43.81,,,68,Upper Lake,5880,Two Year,United States,6248-TKCQV,Stayed,0,0,Female,1,DSL,"39.220368, -122.907693",39.220368,-122.907693,1,80.6,1,0,5,,0,1,1,1,Bank Withdrawal,1,2344,1,Q3,1,3,0,California,1,1,1,70,5460.2,0,3066.7,0.0,8526.9,0,1,95485,0 +28,0,31.29,,,63,Winters,5848,Two Year,United States,3154-HMWUU,Stayed,0,0,Male,0,,"38.578604, -122.024579",38.578604,-122.024579,1,20.5,0,0,9,Offer B,0,0,1,1,Bank Withdrawal,1,8406,0,Q3,1,5,0,California,0,0,0,60,1198.8,0,1877.4,0.0,3076.2,1,0,95694,0 +34,18,0.0,Competitor,Competitor had better devices,69,Watsonville,4954,Month-to-Month,United States,7568-PODML,Churned,0,0,Male,1,DSL,"36.931654, -121.752383",36.931654,-121.752383,0,45.3,0,0,0,,0,0,1,0,Mailed Check,0,81141,0,Q3,0,1,0,California,1,1,1,1,45.3,0,0.0,0.0,45.3,0,1,95076,1 +68,17,6.68,Competitor,Competitor had better devices,83,Palo Alto,2467,Month-to-Month,United States,4750-ZRXIU,Churned,0,0,Female,1,Cable,"37.386978, -122.177746",37.386978,-122.177746,0,84.6,1,0,0,,0,0,1,0,Bank Withdrawal,1,1723,0,Q3,0,1,1,California,1,0,0,4,360.1,0,26.72,0.0,386.82,0,1,94304,1 +26,0,7.03,,,32,Lower Lake,5472,Two Year,United States,5322-ZSMZY,Stayed,1,0,Male,0,,"38.925545, -122.549083",38.925545,-122.549083,1,25.75,1,3,7,,0,0,0,1,Credit Card,1,2644,0,Q3,1,4,0,California,0,0,0,31,755.6,0,217.93,0.0,973.53,1,0,95457,0 +23,51,48.49,,,28,Rohnert Park,2422,Month-to-Month,United States,1518-OMDIK,Stayed,0,0,Male,1,DSL,"38.34719, -122.697822",38.34719,-122.697822,1,44.55,0,0,6,Offer C,0,0,1,1,Credit Card,1,42544,0,Q3,1,4,0,California,0,0,0,33,1462.6,0,1600.17,0.0,3062.77,1,1,94928,0 +42,0,32.78,,,37,Adin,4791,Two Year,United States,9798-OPFEM,Stayed,0,0,Female,0,,"41.171578, -120.913161",41.171578,-120.913161,0,21.1,0,0,0,Offer B,0,0,1,0,Bank Withdrawal,1,615,0,Q3,0,5,0,California,0,0,0,46,937.1,0,1507.88,0.0,2444.98,0,0,96006,0 +36,0,15.93,,,24,Oakland,5887,One Year,United States,9361-YNQWJ,Stayed,0,0,Female,0,,"37.834341, -122.26437",37.834341,-122.26437,0,24.4,1,0,0,Offer B,0,0,1,0,Bank Withdrawal,1,21097,0,Q3,0,5,0,California,0,0,0,64,1601.2,0,1019.52,0.0,2620.72,0,0,94609,0 +58,0,19.1,,,50,Zenia,2831,Two Year,United States,5469-NUJUR,Stayed,0,0,Male,0,,"40.170357, -123.417298",40.170357,-123.417298,0,19.95,0,0,0,,0,0,1,0,Credit Card,1,259,0,Q3,0,4,0,California,0,0,0,19,373.5,0,362.9,0.0,736.4,0,0,95595,0 +80,27,44.23,,,79,Pixley,4295,Two Year,United States,3729-OWRVL,Stayed,0,1,Male,1,Fiber Optic,"35.957019, -119.330928",35.957019,-119.330928,0,110.35,1,0,0,,0,1,1,0,Bank Withdrawal,1,4198,1,Q3,0,3,1,California,1,0,1,65,7246.15,0,2874.95,0.0,10121.1,0,1,93256,0 +32,23,42.06,,,26,Malibu,3222,Month-to-Month,United States,9909-IDLEK,Stayed,1,0,Male,1,Fiber Optic,"34.074572, -118.831181",34.074572,-118.831181,1,96.8,1,3,7,Offer D,1,0,0,1,Credit Card,1,19630,1,Q3,1,4,0,California,0,0,1,20,1826.7,0,841.2,0.0,2667.9,0,1,90265,0 +25,48,39.22,,,48,Hornitos,3185,Month-to-Month,United States,8967-SZQAS,Stayed,0,0,Female,1,DSL,"37.479926, -120.230424",37.479926,-120.230424,0,50.45,0,0,0,Offer D,1,0,0,0,Bank Withdrawal,1,128,0,Q3,0,5,0,California,0,0,0,14,765.45,140,549.08,0.0,1454.53,1,0,95325,0 +44,12,25.19,Attitude,Attitude of support person,92,Bodfish,2406,Month-to-Month,United States,2027-FECZV,Churned,0,1,Male,1,Fiber Optic,"35.523991, -118.400432",35.523991,-118.400432,0,106.7,1,0,0,,1,0,1,0,Bank Withdrawal,1,1954,0,Q3,0,2,0,California,1,1,1,12,1253.9,0,302.28,0.0,1556.18,0,1,93205,1 +35,17,0.0,,,47,Berry Creek,5396,Two Year,United States,0298-XACET,Stayed,1,1,Male,1,DSL,"39.657228, -121.37778",39.657228,-121.37778,1,50.2,0,2,1,,1,0,0,1,Credit Card,0,1279,1,Q3,1,4,0,California,0,0,1,52,2554.0,0,0.0,27.01,2526.99,0,1,95916,0 +31,13,2.5,,,49,Lower Lake,5824,Two Year,United States,6122-LJADA,Stayed,1,1,Male,1,Cable,"38.925545, -122.549083",38.925545,-122.549083,1,90.15,1,1,7,,1,1,1,1,Credit Card,1,2644,1,Q3,1,3,0,California,1,1,1,70,6237.05,0,175.0,0.0,6412.05,0,1,95457,0 +29,59,31.99,,,38,Lagunitas,4854,One Year,United States,9640-ZSLDC,Stayed,1,1,Female,1,DSL,"38.021772, -122.691744",38.021772,-122.691744,1,60.6,0,5,3,,0,0,0,1,Credit Card,1,821,0,Q3,1,4,0,California,1,1,0,53,3297.0,0,1695.47,0.0,4992.47,1,1,94938,0 +51,0,35.2,,,76,Markleeville,4882,One Year,United States,4955-VCWBI,Stayed,1,0,Female,0,,"38.735789, -119.85798",38.735789,-119.85798,1,20.0,0,2,5,,0,0,0,1,Credit Card,1,957,0,Q3,1,5,0,California,0,0,0,43,817.95,0,1513.6,0.0,2331.55,0,0,96120,0 +74,30,19.09,,,55,Beverly Hills,4057,Month-to-Month,United States,3798-EPWRR,Joined,0,0,Female,1,DSL,"34.062095, -118.401508",34.062095,-118.401508,0,43.95,0,0,0,Offer E,0,0,0,0,Bank Withdrawal,1,11355,0,Q3,0,5,1,California,0,0,0,2,85.1,0,38.18,0.0,123.28,0,1,90212,0 +76,3,2.85,Other,Don't know,84,Redding,2837,Month-to-Month,United States,2474-BRUCM,Churned,0,0,Male,1,Fiber Optic,"40.527834, -122.318749",40.527834,-122.318749,1,101.85,1,0,1,,0,1,0,1,Bank Withdrawal,1,30338,0,Q3,1,1,1,California,1,0,1,40,4086.3,0,114.0,0.0,4200.3,0,1,96002,1 +20,0,31.02,,,32,Torrance,4958,Month-to-Month,United States,2243-FNMMI,Stayed,0,0,Male,0,,"33.833699, -118.314387",33.833699,-118.314387,0,19.4,0,0,0,Offer D,0,0,0,0,Credit Card,1,40705,0,Q3,0,3,0,California,0,0,0,20,415.4,0,620.4,0.0,1035.8,1,0,90501,0 +33,25,46.23,,,35,Glendale,5092,Month-to-Month,United States,8286-AFUYI,Joined,0,0,Male,1,DSL,"34.153338, -118.262974",34.153338,-118.262974,0,47.95,0,0,0,Offer E,0,1,0,0,Bank Withdrawal,1,14493,0,Q3,0,4,0,California,0,0,0,1,47.95,0,46.23,0.0,94.18,0,1,91203,0 +35,12,17.49,,,29,Montclair,4750,One Year,United States,5376-PCKNB,Stayed,1,1,Male,1,Fiber Optic,"34.072121, -117.698319",34.072121,-117.698319,1,104.45,1,1,5,Offer A,1,0,1,1,Credit Card,1,34447,0,Q3,1,5,0,California,1,1,1,72,7459.0,130,1259.28,0.0,8848.28,0,0,91763,0 +26,0,22.54,,,54,Angels Camp,4402,Month-to-Month,United States,8410-BGQXN,Stayed,0,0,Male,0,,"38.071327, -120.632221",38.071327,-120.632221,0,19.4,0,0,0,,0,0,0,0,Credit Card,1,4264,0,Q3,0,5,0,California,0,0,0,4,93.4,0,90.16,0.0,183.56,1,0,95222,0 +55,0,34.86,,,64,Fairfield,3172,Month-to-Month,United States,5144-PQCDZ,Stayed,0,0,Male,0,,"38.287136, -122.02711",38.287136,-122.02711,0,19.95,0,0,0,,0,0,1,0,Credit Card,1,77683,0,Q3,0,5,0,California,0,0,0,4,59.25,0,139.44,0.0,198.69,0,0,94533,0 +68,21,27.7,,,58,Los Angeles,5113,Two Year,United States,8659-HDIYE,Stayed,0,1,Female,1,DSL,"34.057496, -118.413959",34.057496,-118.413959,0,74.65,1,0,0,,1,0,0,0,Credit Card,1,2527,1,Q3,0,4,1,California,1,0,0,64,4869.35,0,1772.8,47.04,6595.11,0,1,90067,0 +77,11,2.21,,,75,Madera,4276,Two Year,United States,0716-BQNDX,Stayed,0,0,Male,1,Fiber Optic,"36.902954, -120.194274",36.902954,-120.194274,0,93.75,1,0,0,,0,1,0,0,Bank Withdrawal,1,28434,1,Q3,0,3,1,California,1,1,0,57,5625.55,0,125.97,0.0,5751.52,0,1,93637,0 +52,28,48.14,,,36,The Sea Ranch,6438,Two Year,United States,3796-ENZGF,Stayed,0,0,Male,1,Cable,"38.696659, -123.436861",38.696659,-123.436861,1,67.25,1,0,2,,1,0,0,1,Credit Card,1,752,1,Q3,1,4,0,California,1,1,0,63,4234.15,150,3032.82,0.0,7416.97,0,0,95497,0 +70,10,36.6,,,66,Applegate,4322,One Year,United States,8752-GHJFU,Stayed,0,1,Male,1,Fiber Optic,"38.983388, -120.988814",38.983388,-120.988814,1,92.0,1,0,7,,1,1,1,1,Bank Withdrawal,1,1526,1,Q3,1,3,1,California,0,0,0,71,6585.2,0,2598.6,0.0,9183.8,0,1,95703,0 +63,56,21.43,,,30,South San Francisco,2939,Two Year,United States,6427-FEFIG,Stayed,1,1,Female,1,DSL,"37.654436, -122.426468",37.654436,-122.426468,1,78.6,1,3,8,Offer C,0,1,0,1,Credit Card,1,60599,0,Q3,1,4,0,California,1,1,1,24,1846.65,0,514.32,0.0,2360.97,0,1,94080,0 +73,18,0.0,,,79,Willows,4757,Two Year,United States,5730-RIITO,Stayed,0,0,Female,1,DSL,"39.493991, -122.286363",39.493991,-122.286363,0,33.45,0,0,0,,1,1,1,0,Credit Card,0,8812,0,Q3,0,3,1,California,0,0,0,43,1500.25,40,0.0,0.0,1540.25,0,0,95988,0 +30,48,18.88,,,66,Redding,5157,Month-to-Month,United States,2796-UUZZO,Stayed,1,1,Male,1,Fiber Optic,"40.527834, -122.318749",40.527834,-122.318749,1,80.3,0,2,9,Offer B,1,0,1,1,Credit Card,1,30338,0,Q3,1,4,0,California,0,0,0,63,4896.35,40,1189.44,0.0,6125.79,0,0,96002,0 +22,59,0.0,,,44,Spring Valley,5717,Two Year,United States,8039-EQPIM,Stayed,0,1,Male,1,DSL,"32.726627, -116.994608",32.726627,-116.994608,1,60.25,0,0,7,,0,1,0,1,Bank Withdrawal,0,56100,1,Q3,1,3,0,California,1,1,1,69,4055.5,120,0.0,0.0,4175.5,1,0,91977,0 +79,3,47.27,,,62,Mi Wuk Village,6024,Two Year,United States,0707-HOVVN,Stayed,0,1,Female,1,Cable,"38.121601, -120.133915",38.121601,-120.133915,0,75.5,1,0,0,Offer A,1,0,1,0,Bank Withdrawal,1,1278,1,Q3,0,4,1,California,0,0,1,70,5212.65,0,3308.9,0.0,8521.55,0,1,95346,0 +70,0,1.66,,,69,Los Olivos,2302,One Year,United States,6549-YMFAW,Stayed,0,0,Male,0,,"34.70434, -120.02609",34.70434,-120.02609,1,21.25,0,0,1,,0,0,1,1,Credit Card,1,1317,0,Q3,1,4,1,California,0,0,0,9,204.55,0,14.94,0.0,219.49,0,0,93441,0 +26,26,21.28,Dissatisfaction,Network reliability,78,Lafayette,3599,Month-to-Month,United States,1226-UDFZR,Churned,0,0,Female,1,Cable,"37.907777, -122.127161",37.907777,-122.127161,0,49.6,0,0,0,Offer E,1,0,1,0,Credit Card,1,23996,0,Q3,0,1,0,California,0,0,0,2,114.7,0,42.56,0.0,157.26,1,1,94549,1 +28,85,29.24,Attitude,Attitude of support person,90,Los Angeles,4231,Month-to-Month,United States,6347-DCUIK,Churned,0,0,Male,1,Fiber Optic,"33.988543, -118.334081",33.988543,-118.334081,0,74.15,1,0,0,Offer D,0,0,1,0,Credit Card,1,44764,0,Q3,0,1,0,California,0,1,0,10,811.8,0,292.4,0.0,1104.2,1,1,90043,1 +44,7,46.59,,,68,Castro Valley,2724,Month-to-Month,United States,1356-MKYSK,Stayed,0,1,Male,1,DSL,"37.708327, -122.083473",37.708327,-122.083473,0,78.65,0,0,0,Offer E,0,1,0,0,Credit Card,1,41698,1,Q3,0,3,0,California,1,1,1,6,483.3,10,279.54,0.0,772.84,0,0,94546,0 +37,19,0.0,Attitude,Attitude of service provider,74,Palomar Mountain,5171,Month-to-Month,United States,0032-PGELS,Churned,1,0,Female,1,DSL,"33.309852, -116.823091",33.309852,-116.823091,1,30.5,0,1,1,,0,1,0,1,Bank Withdrawal,0,234,0,Q3,1,1,0,California,0,0,0,1,30.5,0,0.0,0.0,30.5,0,1,92060,1 +44,19,8.36,,,41,San Jose,4848,Two Year,United States,3486-HOOGQ,Stayed,1,1,Female,1,DSL,"37.316146, -121.936285",37.316146,-121.936285,1,79.7,1,1,3,Offer A,1,1,0,1,Bank Withdrawal,1,32804,1,Q3,1,3,0,California,0,0,1,70,5743.3,0,585.2,0.0,6328.5,0,1,95128,0 +21,71,2.18,Competitor,Competitor had better devices,90,Camp Nelson,6189,One Year,United States,3870-MQAMG,Churned,0,1,Female,1,Fiber Optic,"36.057458, -118.591951",36.057458,-118.591951,1,110.35,1,0,1,Offer B,1,0,0,1,Bank Withdrawal,1,191,1,Q3,1,1,0,California,1,1,1,54,5893.15,0,117.72,0.0,6010.87,1,1,93208,1 +45,25,34.13,,,27,Cypress,4499,Two Year,United States,2256-YLYLP,Stayed,1,1,Male,1,DSL,"33.818477, -118.038307",33.818477,-118.038307,1,72.95,0,1,4,,0,0,1,1,Bank Withdrawal,1,47344,1,Q3,1,4,0,California,1,1,1,68,4953.25,0,2320.84,0.0,7274.09,0,1,90630,0 +68,28,0.0,,,63,Sheridan,2525,Two Year,United States,8070-AAWZP,Stayed,0,1,Male,1,Cable,"38.984756, -121.345074",38.984756,-121.345074,1,34.25,0,0,3,,0,0,0,1,Credit Card,0,1219,1,Q3,1,4,1,California,0,0,0,24,828.2,0,0.0,0.0,828.2,0,1,95681,0 +44,17,0.0,,,62,Sacramento,6344,Two Year,United States,9610-WCESF,Stayed,0,0,Male,1,Cable,"38.486938, -121.395805",38.486938,-121.395805,0,43.9,0,0,0,,0,1,0,0,Bank Withdrawal,0,54880,1,Q3,0,4,0,California,0,0,1,67,3097.2,0,0.0,34.45,3062.75,0,1,95828,0 +45,9,40.33,,,56,Merced,4778,One Year,United States,8268-YDIXR,Stayed,0,1,Male,1,Fiber Optic,"37.40122, -120.514191",37.40122,-120.514191,1,93.15,1,0,1,Offer B,1,1,1,1,Bank Withdrawal,1,23100,0,Q3,1,3,0,California,0,0,0,56,5253.95,0,2258.48,0.0,7512.43,0,1,95348,0 +22,59,9.16,,,43,San Diego,2269,Month-to-Month,United States,6473-ULUHT,Stayed,1,0,Male,1,DSL,"32.886925, -117.152162",32.886925,-117.152162,1,84.9,1,2,5,Offer D,1,1,0,1,Bank Withdrawal,1,74232,1,Q3,1,3,0,California,1,1,1,16,1398.25,0,146.56,0.0,1544.81,1,1,92126,0 +41,20,15.58,,,60,Hickman,5096,Two Year,United States,9489-JMTTN,Stayed,1,1,Female,1,DSL,"37.605926, -120.69955",37.605926,-120.69955,1,89.75,1,1,1,Offer A,1,1,0,1,Credit Card,1,1055,1,Q3,1,3,0,California,1,1,1,72,6595.9,0,1121.76,0.0,7717.66,0,1,95323,0 +53,22,47.72,,,33,Avila Beach,5494,Month-to-Month,United States,5433-KYGHE,Stayed,1,0,Female,1,Fiber Optic,"35.186644, -120.728305",35.186644,-120.728305,0,86.0,1,1,0,Offer D,0,1,1,0,Mailed Check,1,812,1,Q3,0,3,0,California,0,0,0,14,1164.05,0,668.08,0.0,1832.13,0,1,93424,0 +20,59,0.0,,,77,Santa Rosa,3766,Month-to-Month,United States,0668-OGMHD,Stayed,0,0,Female,1,DSL,"38.439696, -122.668817",38.439696,-122.668817,1,28.5,0,0,8,Offer D,0,1,0,1,Bank Withdrawal,0,22250,0,Q3,1,4,0,California,0,0,0,21,629.35,0,0.0,0.0,629.35,1,1,95405,0 +36,16,14.18,,,55,Los Angeles,6092,One Year,United States,1122-YJBCS,Stayed,0,0,Male,1,DSL,"34.078821, -118.177576",34.078821,-118.177576,1,53.65,0,0,7,Offer A,1,1,1,1,Credit Card,1,46960,0,Q3,1,3,0,California,0,0,0,69,3804.4,0,978.42,0.0,4782.82,0,1,90032,0 +45,24,32.31,,,40,Santa Barbara,4366,Month-to-Month,United States,0701-TJSEF,Stayed,0,1,Male,1,Cable,"34.037342, -119.80079",34.037342,-119.80079,0,68.25,0,0,0,Offer E,0,1,1,0,Bank Withdrawal,1,25771,1,Q3,0,3,0,California,1,1,0,9,576.95,0,290.79,0.0,867.74,0,1,93105,0 +47,14,22.71,,,78,Sacramento,5709,Month-to-Month,United States,1867-TJHTS,Stayed,0,0,Female,1,Fiber Optic,"38.550722, -121.457314",38.550722,-121.457314,0,79.8,1,0,0,,0,1,1,0,Bank Withdrawal,1,14966,0,Q3,0,4,0,California,0,0,0,58,4526.85,0,1317.18,0.0,5844.03,0,1,95817,0 +62,22,23.96,Competitor,Competitor offered higher download speeds,75,Sacramento,2038,Month-to-Month,United States,8740-CRYFY,Churned,0,0,Male,1,Fiber Optic,"38.475465, -121.443625",38.475465,-121.443625,0,78.95,0,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,72199,0,Q3,0,2,0,California,0,0,1,1,78.95,0,23.96,0.0,102.91,0,1,95823,1 +78,20,25.15,,,59,Desert Center,5655,One Year,United States,0177-PXBAT,Stayed,0,1,Male,1,Fiber Optic,"33.889605, -115.257009",33.889605,-115.257009,1,109.9,1,0,7,,0,1,1,1,Bank Withdrawal,1,964,1,Q3,1,3,1,California,1,0,1,33,3694.7,0,829.95,0.0,4524.65,0,1,92239,0 +48,20,36.59,,,56,Corona,4138,One Year,United States,8672-OAUPW,Stayed,0,0,Male,1,DSL,"33.762351, -117.488725",33.762351,-117.488725,0,47.85,0,0,0,,0,0,0,0,Credit Card,1,13188,1,Q3,0,4,0,California,0,0,0,51,2356.75,0,1866.09,18.39,4204.45,0,1,92883,0 +72,22,42.29,,,68,Bakersfield,3384,One Year,United States,9978-HYCIN,Stayed,1,0,Male,1,Fiber Optic,"35.383937, -119.020428",35.383937,-119.020428,1,84.95,0,1,1,,1,0,1,1,Bank Withdrawal,1,12963,0,Q3,1,3,1,California,0,0,1,47,4018.05,80,1987.63,0.0,6085.68,0,0,93301,0 +74,3,21.7,Attitude,Attitude of support person,94,Roseville,4400,Two Year,United States,8166-ZZTFS,Churned,0,1,Female,1,Cable,"38.736685, -121.251984",38.736685,-121.251984,1,80.55,1,0,1,,1,0,1,1,Bank Withdrawal,1,25173,0,Q3,1,3,1,California,1,0,1,66,5265.1,0,1432.2,0.0,6697.3,0,1,95661,1 +37,13,20.88,Price,Extra data charges,79,Los Angeles,5536,Month-to-Month,United States,1228-FZFRV,Churned,0,1,Male,1,Fiber Optic,"34.027337, -118.28515",34.027337,-118.28515,1,105.95,1,0,0,,0,1,0,1,Credit Card,1,45025,0,Q3,0,1,0,California,1,1,1,50,5341.8,0,1044.0,0.0,6385.8,0,1,90007,1 +33,22,0.0,,,29,Redding,3899,Two Year,United States,0056-EPFBG,Stayed,1,1,Male,1,Cable,"40.677649, -122.29467",40.677649,-122.29467,1,39.4,0,1,4,,0,1,1,1,Credit Card,0,41476,1,Q3,1,3,0,California,0,0,0,20,825.4,0,0.0,0.0,825.4,0,1,96003,0 +25,59,8.39,,,20,Birds Landing,5980,One Year,United States,9402-CXWPL,Stayed,0,0,Female,1,Fiber Optic,"38.140719, -121.838298",38.140719,-121.838298,0,98.9,1,0,0,Offer A,1,0,0,0,Bank Withdrawal,1,138,0,Q3,0,5,0,California,1,1,1,70,6838.6,0,587.3,0.0,7425.9,1,1,94512,0 +25,69,33.45,,,27,Loma Linda,2719,One Year,United States,7607-QKKTJ,Stayed,1,1,Male,1,Fiber Optic,"34.049315, -117.255974",34.049315,-117.255974,1,95.0,1,2,6,,1,0,1,1,Credit Card,1,18068,0,Q3,1,4,0,California,1,1,0,45,4368.85,60,1505.25,0.0,5934.1,1,0,92354,0 +50,0,6.08,Competitor,Competitor made better offer,91,Cotati,5881,Month-to-Month,United States,8329-IBCTI,Churned,0,0,Female,0,,"38.326215, -122.718742",38.326215,-122.718742,0,19.65,0,0,0,Offer E,0,0,0,0,Mailed Check,1,7936,0,Q3,0,3,0,California,0,0,0,1,19.65,0,6.08,0.0,25.73,0,0,94931,1 +57,23,49.0,,,41,San Diego,5527,One Year,United States,8272-ONJLV,Stayed,0,1,Male,1,Fiber Optic,"32.808814, -117.134694",32.808814,-117.134694,0,95.7,0,0,0,Offer D,0,0,0,0,Bank Withdrawal,1,25232,0,Q3,0,5,0,California,1,1,1,12,1184.0,0,588.0,0.0,1772.0,0,1,92123,0 +32,27,47.83,,,80,Garden Grove,6437,Two Year,United States,0619-OLYUR,Stayed,0,1,Male,1,Fiber Optic,"33.787165, -117.931889",33.787165,-117.931889,1,111.9,1,0,1,,0,1,1,1,Credit Card,1,50641,1,Q3,1,3,0,California,1,1,1,72,8071.05,0,3443.76,0.0,11514.81,0,1,92840,0 +40,7,40.76,Competitor,Competitor made better offer,75,Jamestown,5497,Month-to-Month,United States,7562-GSUHK,Churned,0,1,Female,1,Fiber Optic,"37.84771, -120.486589",37.84771,-120.486589,0,93.2,0,0,0,,1,0,1,0,Credit Card,1,9559,0,Q3,0,1,0,California,1,1,0,16,1573.7,0,652.16,35.7,2190.16,0,1,95327,1 +45,0,27.6,,,46,Scotia,2447,Two Year,United States,7977-HXJKU,Stayed,1,0,Male,0,,"40.440636, -124.098739",40.440636,-124.098739,0,19.6,0,2,0,Offer D,0,0,0,0,Credit Card,1,1125,0,Q3,0,3,0,California,0,0,0,21,397.0,0,579.6,0.0,976.6,0,0,95565,0 +67,7,27.64,,,35,Sierra Madre,5128,Two Year,United States,4840-ORQXB,Stayed,0,1,Female,1,Fiber Optic,"34.168686, -118.057505",34.168686,-118.057505,0,104.75,1,0,0,,1,0,0,0,Bank Withdrawal,1,10558,0,Q3,0,3,1,California,1,0,1,56,5841.35,0,1547.84,36.52,7352.67,0,1,91024,0 +62,9,12.06,Dissatisfaction,Product dissatisfaction,91,Fremont,2026,Month-to-Month,United States,9170-CCKOU,Churned,0,1,Male,1,Fiber Optic,"37.516791, -121.899117",37.516791,-121.899117,1,90.2,1,0,1,Offer D,1,1,0,1,Credit Card,1,46917,0,Q3,1,1,0,California,0,0,0,17,1454.15,0,205.02,0.0,1659.17,0,1,94539,1 +29,0,9.43,,,42,Blythe,2600,Two Year,United States,3546-GHEAE,Stayed,0,0,Male,0,,"33.674583, -114.71612",33.674583,-114.71612,0,19.45,0,0,0,,0,0,0,0,Credit Card,1,24659,0,Q3,0,5,0,California,0,0,0,7,165.35,0,66.01,0.0,231.36,1,0,92225,0 +36,17,26.67,,,65,Jamul,5414,Two Year,United States,0530-IJVDB,Stayed,1,1,Male,1,Fiber Optic,"32.695681, -116.798386",32.695681,-116.798386,0,114.6,1,2,0,Offer A,1,1,1,0,Bank Withdrawal,1,8759,1,Q3,0,4,0,California,1,1,1,70,7882.5,0,1866.9,0.0,9749.4,0,1,91935,0 +59,6,0.0,,,76,San Jose,6302,Two Year,United States,7110-BDTWG,Stayed,0,1,Female,1,Cable,"37.339533, -121.777179",37.339533,-121.777179,1,47.05,0,0,4,,0,0,1,1,Bank Withdrawal,0,44103,1,Q3,1,4,0,California,1,1,0,71,3263.6,0,0.0,0.0,3263.6,0,1,95148,0 +33,26,25.11,Attitude,Attitude of service provider,91,Fresno,3819,Month-to-Month,United States,4143-OOBWZ,Churned,0,0,Male,1,Fiber Optic,"36.793601, -119.761131",36.793601,-119.761131,1,81.3,1,0,0,Offer E,1,0,1,1,Bank Withdrawal,1,39148,0,Q3,0,2,0,California,0,0,0,5,416.3,0,125.55,0.0,541.85,0,1,93726,1 +45,22,7.7,,,39,Paskenta,4917,Month-to-Month,United States,7321-VGNKU,Joined,0,0,Female,1,Fiber Optic,"39.884395, -122.587513",39.884395,-122.587513,1,70.35,0,0,1,Offer E,0,0,1,1,Bank Withdrawal,1,263,0,Q3,1,3,0,California,0,0,0,2,120.25,20,15.4,0.0,155.65,0,0,96074,0 +53,0,32.54,,,57,Santa Clara,3965,Month-to-Month,United States,9578-FOMUK,Stayed,1,0,Male,0,,"37.393554, -121.965114",37.393554,-121.965114,0,24.8,1,3,0,,0,0,1,0,Bank Withdrawal,1,13031,0,Q3,0,3,0,California,0,0,0,15,324.15,0,488.1,12.8,799.45,0,0,95054,0 +19,0,1.14,,,26,Newbury Park,4634,Two Year,United States,9178-JHUVJ,Stayed,1,0,Male,0,,"34.172071, -118.946262",34.172071,-118.946262,1,24.1,1,3,1,Offer C,0,0,1,1,Bank Withdrawal,1,37779,0,Q3,1,3,0,California,0,0,0,24,587.4,0,27.36,0.0,614.76,1,0,91320,0 +23,59,0.0,Dissatisfaction,Lack of self-service on Website,66,Sanger,4917,Month-to-Month,United States,4628-CTTLA,Churned,0,0,Male,1,DSL,"36.819628, -119.440414",36.819628,-119.440414,0,39.3,0,0,0,Offer B,1,0,1,0,Bank Withdrawal,0,28991,0,Q3,0,1,0,California,0,1,1,57,2111.45,80,0.0,0.0,2191.45,1,0,93657,1 +24,0,11.35,Price,Price too high,91,Hacienda Heights,4785,Month-to-Month,United States,7845-URHJN,Churned,0,0,Female,0,,"33.998471, -117.973758",33.998471,-117.973758,1,20.15,0,0,1,,0,0,0,1,Bank Withdrawal,1,53686,0,Q3,1,3,0,California,0,0,0,8,156.25,0,90.8,0.0,247.05,1,0,91745,1 +26,73,1.94,,,64,Salyer,6041,One Year,United States,2890-WFBHU,Stayed,0,1,Female,1,DSL,"40.89866, -123.539754",40.89866,-123.539754,0,79.85,1,0,0,Offer B,1,1,0,0,Credit Card,1,660,1,Q3,0,3,0,California,1,1,0,59,4786.1,0,114.46,0.0,4900.56,1,1,95563,0 +33,53,41.14,,,49,Middletown,5475,Two Year,United States,7569-NMZYQ,Stayed,1,1,Female,1,Fiber Optic,"38.787446, -122.58675",38.787446,-122.58675,1,118.75,1,3,1,,1,1,1,1,Bank Withdrawal,1,7789,1,Q3,1,4,0,California,1,1,1,72,8672.45,0,2962.08,0.0,11634.53,0,1,95461,0 +39,0,22.31,,,37,Winton,3799,One Year,United States,2788-CJQAQ,Stayed,0,0,Male,0,,"37.421299, -120.599587",37.421299,-120.599587,0,19.45,0,0,0,Offer D,0,0,0,0,Mailed Check,1,11463,0,Q3,0,5,0,California,0,0,0,13,270.2,0,290.03,0.0,560.23,0,0,95388,0 +56,30,38.33,,,77,Santa Monica,5974,One Year,United States,3658-QQJYD,Stayed,0,0,Male,1,Cable,"34.015481, -118.493231",34.015481,-118.493231,0,74.3,0,0,0,Offer B,1,1,1,0,Credit Card,1,5221,0,Q3,0,4,0,California,1,1,1,62,4698.05,0,2376.46,0.0,7074.51,0,1,90401,0 +21,59,30.67,,,20,West Covina,2425,Month-to-Month,United States,8734-FNWVH,Stayed,1,0,Male,1,DSL,"34.024405, -117.898722",34.024405,-117.898722,1,59.7,1,1,6,,0,0,0,1,Bank Withdrawal,1,31622,0,Q3,1,5,0,California,1,1,0,31,1825.5,0,950.77,0.0,2776.27,1,1,91792,0 +22,59,26.83,,,73,Huntington Beach,5742,One Year,United States,2560-PPCHE,Stayed,0,0,Female,1,Fiber Optic,"33.721917, -118.043237",33.721917,-118.043237,0,105.05,1,0,0,,1,0,1,0,Bank Withdrawal,1,32304,1,Q3,0,5,0,California,1,1,1,65,6744.25,0,1743.95,0.0,8488.2,1,1,92649,0 +53,0,4.03,,,32,Fontana,5655,One Year,United States,8592-PLTMQ,Stayed,0,0,Female,0,,"34.087558, -117.464096",34.087558,-117.464096,0,24.7,1,0,0,Offer B,0,0,0,0,Mailed Check,1,82630,0,Q3,0,5,0,California,0,0,0,64,1642.75,0,257.92,0.0,1900.67,0,0,92335,0 +47,0,47.17,,,65,Forest Knolls,5216,Two Year,United States,1955-IBMMB,Stayed,0,0,Male,0,,"38.010092, -122.689442",38.010092,-122.689442,0,20.2,0,0,0,,0,0,1,0,Bank Withdrawal,1,1025,0,Q3,0,4,0,California,0,0,0,59,1192.3,0,2783.03,0.0,3975.33,0,0,94933,0 +55,3,33.18,,,70,Beverly Hills,3924,One Year,United States,1370-GGAWX,Stayed,0,1,Female,1,Fiber Optic,"34.063947, -118.383001",34.063947,-118.383001,0,94.15,1,0,0,,1,0,1,0,Bank Withdrawal,1,8321,0,Q3,0,5,0,California,1,1,0,46,4408.45,0,1526.28,0.0,5934.73,0,1,90211,0 +49,57,1.56,,,62,Harbor City,4854,Month-to-Month,United States,0277-BKSQP,Stayed,1,0,Male,1,DSL,"33.798266, -118.300237",33.798266,-118.300237,1,54.4,0,3,10,Offer E,0,0,1,1,Bank Withdrawal,1,24660,0,Q3,1,4,0,California,0,0,1,8,475.1,0,12.48,0.0,487.58,0,1,90710,0 +24,0,25.91,,,26,Sunnyvale,4559,One Year,United States,8241-JUIQO,Stayed,0,0,Female,0,,"37.378541, -122.020456",37.378541,-122.020456,0,19.45,0,0,0,Offer B,0,0,0,0,Bank Withdrawal,1,64010,0,Q3,0,4,0,California,0,0,0,61,1336.35,0,1580.51,0.0,2916.86,1,0,94086,0 +30,30,34.91,,,78,Alpaugh,3585,Month-to-Month,United States,0027-KWYKW,Stayed,1,0,Female,1,Fiber Optic,"35.869626, -119.498771",35.869626,-119.498771,1,83.75,1,2,1,Offer D,0,0,1,1,Bank Withdrawal,1,1054,0,Q3,1,4,0,California,0,0,1,23,1849.95,0,802.93,0.0,2652.88,0,1,93201,0 +25,41,38.33,,,60,Macdoel,4588,One Year,United States,4393-RYCRE,Stayed,0,1,Male,1,Fiber Optic,"41.769709, -121.92063",41.769709,-121.92063,0,106.05,0,0,0,,1,1,1,0,Bank Withdrawal,1,816,0,Q3,0,3,0,California,1,1,1,44,4510.8,0,1686.52,0.0,6197.32,1,1,96058,0 +25,51,3.26,,,50,Farmington,2847,Month-to-Month,United States,1228-ZLNBX,Stayed,0,0,Male,1,Fiber Optic,"37.956963, -120.863055",37.956963,-120.863055,0,75.3,1,0,0,,0,0,0,0,Credit Card,1,596,0,Q3,0,3,0,California,0,0,0,21,1570.7,0,68.46,0.0,1639.16,1,1,95230,0 +61,0,19.56,,,26,Martinez,5250,Month-to-Month,United States,8815-LMFLX,Stayed,1,0,Male,0,,"38.014457, -122.115432",38.014457,-122.115432,1,25.4,1,4,8,Offer C,0,0,1,1,Bank Withdrawal,1,46677,0,Q3,1,3,0,California,0,0,0,25,546.85,0,489.0,0.0,1035.85,0,0,94553,0 +71,15,31.65,Competitor,Competitor made better offer,79,Castaic,2987,Month-to-Month,United States,3672-YITQD,Churned,0,0,Male,1,Fiber Optic,"34.506627, -118.699048",34.506627,-118.699048,1,84.1,1,0,1,Offer C,0,0,1,1,Bank Withdrawal,1,22177,0,Q3,1,1,1,California,1,0,0,36,3021.6,0,1139.4,0.0,4161.0,0,1,91384,1 +77,6,0.0,,,49,Shandon,6306,Two Year,United States,3308-JSGML,Stayed,0,1,Male,1,Cable,"35.634488, -120.293534",35.634488,-120.293534,1,64.05,0,0,3,,0,1,1,1,Credit Card,0,1255,1,Q3,1,3,1,California,1,0,1,59,3886.85,0,0.0,0.0,3886.85,0,1,93461,0 +22,41,4.8,,,23,Greenview,6252,Two Year,United States,8205-VSLRB,Stayed,0,1,Male,1,Cable,"41.528541, -122.955018",41.528541,-122.955018,1,77.3,1,0,2,,0,1,0,1,Credit Card,1,295,1,Q3,1,3,0,California,1,1,0,70,5498.2,0,336.0,26.87,5807.33,1,1,96037,0 +67,29,17.36,Competitor,Competitor made better offer,91,Sheep Ranch,5429,Month-to-Month,United States,4102-OQUPX,Churned,0,0,Male,1,Fiber Optic,"38.244806, -120.417301",38.244806,-120.417301,1,74.4,1,0,1,,0,0,1,1,Bank Withdrawal,1,88,0,Q3,1,3,1,California,0,0,0,1,74.4,30,17.36,0.0,121.76,0,0,95250,1 +59,5,24.17,,,26,San Diego,4328,One Year,United States,7718-UPSKJ,Stayed,0,0,Female,1,Fiber Optic,"32.765299, -117.122565",32.765299,-117.122565,1,106.4,0,0,9,Offer A,1,1,1,1,Credit Card,1,33083,1,Q3,1,4,0,California,1,1,1,69,7251.9,0,1667.73,3.59,8916.04,0,1,92116,0 +65,8,26.32,Competitor,Competitor made better offer,91,Downey,2194,Month-to-Month,United States,1389-CXMLU,Churned,0,1,Male,1,Fiber Optic,"33.921793, -118.140588",33.921793,-118.140588,0,91.05,1,0,0,Offer E,0,0,0,0,Bank Withdrawal,1,42459,0,Q3,0,2,1,California,0,0,1,3,289.1,0,78.96,0.0,368.06,0,1,90242,1 +67,12,45.76,,,37,El Cajon,5868,Two Year,United States,9544-PYPSJ,Stayed,1,1,Female,1,Fiber Optic,"32.79697, -116.969082",32.79697,-116.969082,1,96.1,1,2,1,,1,0,1,1,Credit Card,1,55277,0,Q3,1,4,1,California,1,0,0,62,6019.35,150,2837.12,0.0,9006.47,0,0,92020,0 +34,5,30.06,,,78,Ripon,2070,Month-to-Month,United States,4860-IJUDE,Stayed,0,0,Male,1,Fiber Optic,"37.750778, -121.13238",37.750778,-121.13238,0,73.75,0,0,0,,0,1,1,0,Credit Card,1,12646,0,Q3,0,3,0,California,0,0,0,13,956.65,0,390.78,0.0,1347.43,0,1,95366,0 +28,52,32.06,,,31,El Dorado,5056,Month-to-Month,United States,1791-PQHBB,Joined,1,0,Female,1,Cable,"38.63153, -120.842609",38.63153,-120.842609,0,61.2,0,2,0,Offer E,0,1,1,0,Credit Card,1,4097,0,Q3,0,4,0,California,1,1,0,2,125.95,0,64.12,0.0,190.07,1,1,95623,0 +28,0,28.46,,,79,Mountain Center,4218,Two Year,United States,9504-YAZWB,Stayed,0,0,Female,0,,"33.638645, -116.55783",33.638645,-116.55783,0,20.25,0,0,0,,0,0,0,0,Credit Card,1,1500,0,Q3,0,4,0,California,0,0,0,53,1048.45,0,1508.38,0.0,2556.83,1,0,92561,0 +37,20,45.77,,,80,Winchester,2250,Month-to-Month,United States,7794-JASDG,Joined,0,0,Male,1,DSL,"33.657433, -117.04254",33.657433,-117.04254,0,50.75,0,0,0,Offer E,0,1,1,0,Credit Card,1,4093,0,Q3,0,3,0,California,0,0,0,1,50.75,0,45.77,0.0,96.52,0,1,92596,0 +43,19,28.35,Dissatisfaction,Network reliability,71,Santa Clarita,3764,Month-to-Month,United States,7825-ECJRF,Churned,1,1,Female,1,Fiber Optic,"34.502432, -118.41459",34.502432,-118.41459,0,106.6,0,1,0,,0,1,1,0,Bank Withdrawal,1,40077,1,Q3,0,1,0,California,1,1,1,19,1934.45,40,538.65,21.72,2491.38,0,0,91350,1 +31,12,30.22,,,48,San Bernardino,4602,Month-to-Month,United States,1379-FRVEB,Stayed,1,0,Male,1,Fiber Optic,"34.105935, -117.2914",34.105935,-117.2914,0,91.0,1,1,0,Offer D,1,0,1,0,Bank Withdrawal,1,1779,0,Q3,0,4,0,California,0,0,1,15,1430.05,0,453.3,0.0,1883.35,0,1,92401,0 +42,4,0.0,,,63,Grover Beach,4404,Month-to-Month,United States,1329-VHWNP,Stayed,0,0,Female,1,DSL,"35.120833, -120.61843",35.120833,-120.61843,0,25.05,0,0,0,,0,0,0,0,Bank Withdrawal,0,13106,0,Q3,0,4,0,California,0,0,0,7,189.95,0,0.0,0.0,189.95,0,1,93433,0 +35,18,37.95,,,55,Whittier,4761,One Year,United States,0409-WTMPL,Stayed,0,1,Female,1,Fiber Optic,"33.972119, -118.020188",33.972119,-118.020188,1,110.65,1,0,8,Offer B,1,1,1,1,Credit Card,1,26265,0,Q3,1,3,0,California,1,1,1,58,6526.65,0,2201.1,0.0,8727.75,0,1,90602,0 +42,57,44.84,,,49,Lake Elsinore,5777,Month-to-Month,United States,9496-IVVRP,Stayed,1,0,Female,1,DSL,"33.705836, -117.318204",33.705836,-117.318204,1,51.0,0,3,8,,0,1,0,1,Bank Withdrawal,1,4546,0,Q3,1,3,0,California,0,0,0,11,581.7,60,493.24,0.0,1134.94,0,0,92532,0 +79,6,48.15,,,43,Los Angeles,5870,Two Year,United States,7852-LECYP,Stayed,0,0,Male,1,Fiber Optic,"34.049841, -118.33846",34.049841,-118.33846,1,93.8,1,0,8,Offer D,1,1,0,1,Credit Card,1,67520,0,Q3,1,4,1,California,1,1,0,13,1261.0,0,625.95,0.0,1886.95,0,1,90019,0 +45,27,49.99,,,77,San Diego,5447,Two Year,United States,5338-YHWYT,Stayed,1,0,Male,1,Cable,"32.762506, -117.07245",32.762506,-117.07245,0,61.45,0,1,0,,1,1,0,0,Credit Card,1,56887,1,Q3,0,3,0,California,0,0,0,37,2302.35,110,1849.63,48.79,4213.19,0,0,92115,0 +62,5,33.84,,,70,Modesto,2951,Month-to-Month,United States,3956-MGXOG,Stayed,0,0,Female,1,Fiber Optic,"37.671806, -121.007575",37.671806,-121.007575,0,80.6,0,0,0,,0,0,1,0,Bank Withdrawal,1,52872,0,Q3,0,5,0,California,1,1,0,28,2244.95,0,947.52,0.0,3192.47,0,1,95350,0 +43,19,6.53,,,21,Paso Robles,6148,One Year,United States,5196-WPYOW,Stayed,1,0,Male,1,Cable,"35.634222, -120.728341",35.634222,-120.728341,1,60.05,0,2,1,,1,1,0,1,Credit Card,1,35586,1,Q3,1,4,0,California,0,0,0,67,3994.05,0,437.51,0.0,4431.56,0,1,93446,0 +40,13,0.0,,,35,West Covina,3306,Month-to-Month,United States,7853-OETYL,Stayed,0,0,Female,1,DSL,"34.066964, -117.937007",34.066964,-117.937007,1,29.05,0,0,2,Offer E,0,1,1,1,Bank Withdrawal,0,44099,0,Q3,1,3,0,California,0,0,0,4,129.6,0,0.0,0.0,129.6,0,1,91790,0 +39,6,0.0,,,33,Encino,4512,Month-to-Month,United States,4524-QCSSM,Stayed,0,0,Male,1,DSL,"34.152875, -118.486056",34.152875,-118.486056,0,44.65,0,0,0,,1,1,1,0,Bank Withdrawal,0,13129,0,Q3,0,4,0,California,1,1,0,26,1156.55,0,0.0,0.0,1156.55,0,1,91436,0 +26,59,41.93,,,27,Spring Valley,4946,Month-to-Month,United States,7967-HYCDE,Stayed,0,0,Male,1,Fiber Optic,"32.730264, -116.950963",32.730264,-116.950963,0,70.7,0,0,0,Offer E,0,0,0,0,Bank Withdrawal,1,7863,0,Q3,0,5,0,California,0,1,0,8,553.4,0,335.44,0.0,888.84,1,1,91978,0 +26,59,24.27,,,79,The Sea Ranch,5313,Two Year,United States,9795-SHUHB,Stayed,0,0,Female,1,Cable,"38.696659, -123.436861",38.696659,-123.436861,1,58.2,0,0,9,,1,1,1,1,Credit Card,1,752,1,Q3,1,3,0,California,0,0,0,66,3810.8,0,1601.82,0.0,5412.62,1,1,95497,0 +22,51,40.36,,,67,Elk Grove,3479,One Year,United States,1402-PTHGN,Stayed,1,0,Female,1,DSL,"38.434138, -121.30587",38.434138,-121.30587,1,61.5,0,2,7,Offer D,1,1,1,1,Credit Card,1,38534,1,Q3,1,4,0,California,0,0,0,18,1087.45,0,726.48,0.0,1813.93,1,1,95624,0 +76,25,40.44,Dissatisfaction,Limited range of services,72,Sherman Oaks,5834,Month-to-Month,United States,5868-YWPDW,Churned,0,0,Male,1,Fiber Optic,"34.146957, -118.432138",34.146957,-118.432138,1,84.2,0,0,1,,1,0,1,1,Bank Withdrawal,1,29387,0,Q3,1,2,1,California,1,0,0,6,519.15,0,242.64,0.0,761.79,0,1,91423,1 +67,10,31.83,Competitor,Competitor made better offer,86,Escondido,2833,Month-to-Month,United States,6179-GJPSO,Churned,0,0,Female,1,Fiber Optic,"33.141265, -116.967221",33.141265,-116.967221,0,108.15,0,0,0,,1,1,1,0,Credit Card,1,48690,1,Q3,0,1,1,California,1,0,1,43,4600.7,0,1368.69,0.0,5969.39,0,1,92027,1 +73,25,0.0,Price,Price too high,65,Point Arena,6280,Month-to-Month,United States,6313-GIDIT,Churned,0,1,Male,1,DSL,"38.911299, -123.609588",38.911299,-123.609588,0,54.45,0,0,0,,1,0,1,0,Bank Withdrawal,0,1352,0,Q3,0,2,1,California,1,0,1,53,2854.55,0,0.0,20.16,2834.39,0,1,95468,1 +49,11,33.75,Dissatisfaction,Limited range of services,91,Rialto,2457,Month-to-Month,United States,6331-LWDTQ,Churned,0,0,Male,1,DSL,"34.156758, -117.404686",34.156758,-117.404686,0,72.15,1,0,0,,0,0,1,0,Credit Card,1,18518,0,Q3,0,2,0,California,1,1,1,10,794.25,80,337.5,0.0,1211.75,0,0,92377,1 +44,17,10.49,Competitor,Competitor offered higher download speeds,72,Santa Ana,2744,Month-to-Month,United States,0939-YAPAF,Churned,0,1,Female,1,Fiber Optic,"33.748478, -117.858918",33.748478,-117.858918,0,100.25,1,0,0,Offer C,0,0,1,0,Bank Withdrawal,1,58157,0,Q3,0,3,0,California,1,1,1,35,3527.6,0,367.15,0.0,3894.75,0,1,92701,1 +25,73,45.92,,,24,Midpines,3913,One Year,United States,3633-CDBUW,Stayed,1,1,Male,1,DSL,"37.581496, -119.972762",37.581496,-119.972762,0,80.85,0,1,0,,1,0,0,0,Bank Withdrawal,1,433,1,Q3,0,5,0,California,1,1,1,17,1445.95,50,780.64,0.0,2276.59,1,0,95345,0 +36,0,33.44,,,64,Carmel Valley,5667,Month-to-Month,United States,0787-LHDYT,Stayed,0,0,Male,0,,"36.414611, -121.6386",36.414611,-121.6386,0,20.6,0,0,0,Offer D,0,0,1,0,Credit Card,1,6691,0,Q3,0,3,0,California,0,0,0,16,330.25,0,535.04,0.0,865.29,0,0,93924,0 +26,73,46.88,,,57,Fort Bragg,3097,Month-to-Month,United States,6625-UTXEW,Stayed,0,0,Female,1,Cable,"39.455555, -123.683979",39.455555,-123.683979,1,51.25,0,0,1,Offer D,1,0,1,1,Bank Withdrawal,1,14417,0,Q3,1,3,0,California,0,0,0,12,612.1,0,562.56,0.0,1174.66,1,1,95437,0 +43,0,46.3,,,31,Lee Vining,3594,Two Year,United States,1089-XZWHH,Stayed,1,0,Female,0,,"37.890145, -119.184087",37.890145,-119.184087,1,19.7,0,3,5,,0,0,1,1,Credit Card,1,504,0,Q3,1,5,0,California,0,0,0,24,494.05,0,1111.2,0.0,1605.25,0,0,93541,0 +33,0,1.64,,,77,Paradise,2185,One Year,United States,9766-HGEDE,Stayed,0,0,Female,0,,"39.69676, -121.644379",39.69676,-121.644379,1,19.35,0,0,3,Offer D,0,0,0,1,Mailed Check,1,28318,0,Q3,1,5,0,California,0,0,0,17,307.0,0,27.88,10.57,324.31,0,0,95969,0 +73,22,23.91,,,44,Calexico,3805,One Year,United States,0224-RLWWD,Joined,0,0,Female,1,Cable,"32.690654, -115.431225",32.690654,-115.431225,0,44.3,0,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,27804,0,Q3,0,3,1,California,0,0,0,2,89.3,0,47.82,0.0,137.12,0,1,92231,0 +77,17,14.19,,,38,Shoshone,5479,One Year,United States,3780-DDGSE,Stayed,1,0,Male,1,DSL,"35.924252, -116.188668",35.924252,-116.188668,1,76.05,0,1,6,Offer C,1,0,1,1,Bank Withdrawal,1,87,1,Q3,1,5,1,California,1,1,1,35,2747.2,0,496.65,0.0,3243.85,0,1,92384,0 +41,14,36.05,,,78,Hayward,4427,Two Year,United States,5965-GGPRW,Stayed,1,1,Male,1,Fiber Optic,"37.674002, -122.076796",37.674002,-122.076796,1,105.25,1,2,5,Offer A,0,1,0,1,Bank Withdrawal,1,60274,0,Q3,1,3,0,California,1,1,1,72,7609.75,0,2595.6,0.0,10205.35,0,1,94541,0 +42,21,42.83,Dissatisfaction,Limited range of services,65,Stevinson,2813,Month-to-Month,United States,2154-KVJFF,Churned,0,0,Female,1,Fiber Optic,"37.316807, -120.855753",37.316807,-120.855753,0,79.75,1,0,0,Offer D,1,0,1,0,Bank Withdrawal,1,1960,0,Q3,0,3,0,California,0,0,0,15,1111.85,0,642.45,0.0,1754.3,0,1,95374,1 +41,23,36.91,Competitor,Competitor made better offer,68,Fallbrook,5762,Month-to-Month,United States,4210-QFJMF,Churned,0,0,Female,1,Fiber Optic,"33.362575, -117.299644",33.362575,-117.299644,0,79.15,0,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,42239,0,Q3,0,1,0,California,1,1,0,4,317.25,0,147.64,0.0,464.89,0,1,92028,1 +37,0,10.13,,,34,Madeline,4878,Two Year,United States,6340-DACFT,Stayed,1,0,Female,0,,"41.042003, -120.506086",41.042003,-120.506086,1,20.55,0,3,10,,0,0,0,1,Credit Card,1,85,0,Q3,1,4,0,California,0,0,0,50,1070.25,0,506.5,0.0,1576.75,0,0,96119,0 +44,11,13.76,,,56,Fresno,5365,One Year,United States,6061-GWWAV,Stayed,1,1,Male,1,Cable,"36.793601, -119.761131",36.793601,-119.761131,0,70.2,0,1,0,,1,1,0,0,Credit Card,1,39148,0,Q3,0,4,0,California,0,0,1,41,2894.55,0,564.16,0.0,3458.71,0,1,93726,0 +30,0,29.86,,,40,Ontario,2183,Month-to-Month,United States,4634-JLRJT,Joined,0,0,Female,0,,"34.074087, -117.605618",34.074087,-117.605618,0,20.35,0,0,0,Offer E,0,0,1,0,Credit Card,1,49474,0,Q3,0,4,0,California,0,0,0,1,20.35,0,29.86,0.0,50.21,0,0,91764,0 +23,41,23.68,,,72,Glendora,2985,Two Year,United States,8792-AOROI,Stayed,0,0,Female,1,DSL,"34.14649, -117.849815",34.14649,-117.849815,1,65.5,0,0,1,Offer E,0,1,0,1,Credit Card,1,24973,1,Q3,1,3,0,California,1,1,0,8,564.35,0,189.44,0.0,753.79,1,1,91741,0 +68,17,2.27,Price,Price too high,89,Gasquet,3684,Month-to-Month,United States,2815-CPTUL,Churned,0,0,Male,1,Fiber Optic,"41.867908, -123.794144",41.867908,-123.794144,0,70.25,0,0,0,,0,0,1,0,Credit Card,1,532,0,Q3,0,2,1,California,0,0,0,5,331.9,0,11.35,12.48,330.77,0,1,95543,1 +72,17,48.68,,,52,Bass Lake,5869,Two Year,United States,4199-QHJNM,Stayed,0,0,Male,1,Fiber Optic,"37.458367, -119.345011",37.458367,-119.345011,1,102.9,1,0,9,Offer A,1,0,0,1,Bank Withdrawal,1,613,1,Q3,1,3,1,California,1,1,1,67,6989.7,0,3261.56,0.0,10251.26,0,1,93604,0 +66,18,31.31,,,56,Isleton,5294,Two Year,United States,8024-XNAFQ,Stayed,0,1,Female,1,Fiber Optic,"38.154823, -121.601358",38.154823,-121.601358,0,107.4,1,0,0,,1,1,1,0,Bank Withdrawal,1,2010,1,Q3,0,4,1,California,1,1,0,72,7748.75,0,2254.32,0.0,10003.07,0,1,95641,0 +44,0,7.14,,,43,Los Angeles,5293,Two Year,United States,1699-TLDLZ,Stayed,1,0,Female,0,,"34.108455, -118.362081",34.108455,-118.362081,1,19.7,0,2,10,Offer D,0,0,0,1,Credit Card,1,49839,0,Q3,1,3,0,California,0,0,0,16,301.55,0,114.24,0.0,415.79,0,0,90046,0 +64,16,18.79,Other,Don't know,66,San Diego,5545,Month-to-Month,United States,1723-HKXJQ,Churned,0,0,Male,1,Fiber Optic,"32.807867, -117.060993",32.807867,-117.060993,0,101.75,1,0,0,,1,0,1,0,Bank Withdrawal,1,25569,0,Q3,0,2,0,California,1,1,1,42,4273.45,0,789.18,0.0,5062.63,0,1,92120,1 +33,22,23.74,,,32,Ceres,5507,One Year,United States,0635-WKOLD,Stayed,0,0,Male,1,DSL,"37.553469, -120.952825",37.553469,-120.952825,1,70.75,1,0,0,Offer B,1,0,0,1,Credit Card,1,32881,1,Q3,0,5,0,California,0,0,1,40,2921.75,0,949.6,0.0,3871.35,0,1,95307,0 +48,28,18.2,,,61,Hayward,4846,Two Year,United States,3429-IFLEM,Stayed,0,1,Female,1,DSL,"37.639215, -122.037554",37.639215,-122.037554,0,77.35,0,0,0,Offer A,1,1,0,0,Credit Card,1,72993,1,Q3,0,3,0,California,0,0,1,71,5550.1,0,1292.2,0.0,6842.3,0,1,94544,0 +20,51,0.0,Competitor,Competitor made better offer,91,San Diego,5421,Month-to-Month,United States,7242-QZLXF,Churned,1,0,Male,1,Cable,"32.898613, -117.202937",32.898613,-117.202937,0,25.3,0,3,0,,0,0,1,0,Bank Withdrawal,0,4258,0,Q3,0,2,0,California,0,0,0,1,25.3,10,0.0,0.0,35.3,1,0,92121,1 +58,23,5.92,,,40,Gasquet,6339,Month-to-Month,United States,8705-DWKTI,Stayed,0,1,Male,1,Fiber Optic,"41.867908, -123.794144",41.867908,-123.794144,0,83.8,0,0,0,,0,0,1,0,Credit Card,1,532,0,Q3,0,3,0,California,1,1,0,52,4331.4,70,307.84,0.0,4709.24,0,0,95543,0 +79,12,0.0,,,28,Lancaster,4162,Two Year,United States,8169-SAEJD,Stayed,0,0,Male,1,DSL,"34.712708, -117.889656",34.712708,-117.889656,1,56.55,0,0,10,Offer A,1,1,0,1,Credit Card,0,57794,0,Q3,1,3,1,California,1,1,1,69,3952.65,40,0.0,0.0,3992.65,0,0,93535,0 +60,29,10.95,,,32,Torrance,3734,Month-to-Month,United States,1173-XZPYF,Stayed,0,1,Female,1,Fiber Optic,"33.833699, -118.314387",33.833699,-118.314387,0,89.2,1,0,0,Offer D,0,0,1,0,Bank Withdrawal,1,40705,0,Q3,0,4,0,California,0,0,1,11,990.3,0,120.45,0.0,1110.75,0,1,90501,0 +25,41,36.54,,,37,Patterson,5057,Month-to-Month,United States,2294-DMMUS,Stayed,1,0,Female,1,DSL,"37.410236, -121.320337",37.410236,-121.320337,1,70.45,1,3,9,,0,0,1,1,Credit Card,1,15536,0,Q3,1,5,0,California,1,1,1,62,4300.45,0,2265.48,0.0,6565.93,1,1,95363,0 +72,12,35.0,,,71,Newport Beach,5626,One Year,United States,0380-NEAVX,Stayed,0,1,Male,1,Fiber Optic,"33.634626, -117.874882",33.634626,-117.874882,0,99.85,0,0,0,,1,0,1,0,Bank Withdrawal,1,28687,0,Q3,0,5,1,California,1,0,1,34,3343.15,0,1190.0,0.0,4533.15,0,1,92660,0 +49,0,17.43,,,34,Yuba City,4167,Month-to-Month,United States,5384-ZTTWP,Stayed,1,0,Female,0,,"39.02741, -121.614982",39.02741,-121.614982,1,19.8,0,1,4,Offer D,0,0,0,1,Mailed Check,1,34967,0,Q3,1,4,0,California,0,0,0,15,272.95,0,261.45,18.55,515.85,0,0,95991,0 +38,24,49.08,,,30,San Francisco,4010,One Year,United States,9199-PWQVC,Stayed,0,0,Female,1,Cable,"37.731505, -122.384532",37.731505,-122.384532,1,79.7,1,0,1,Offer B,1,1,1,1,Credit Card,1,33177,0,Q3,1,3,0,California,1,1,1,63,4786.15,30,3092.04,0.0,7908.19,0,0,94124,0 +55,27,20.02,,,69,Porter Ranch,3795,One Year,United States,9323-HGFWY,Stayed,0,0,Female,1,Fiber Optic,"34.281911, -118.556218",34.281911,-118.556218,1,101.9,0,0,0,Offer C,0,1,1,1,Credit Card,1,28067,1,Q3,0,3,0,California,1,1,1,27,2681.15,0,540.54,0.0,3221.69,0,1,91326,0 +66,16,29.8,,,70,Tehachapi,4447,Month-to-Month,United States,1580-BMCMR,Stayed,0,0,Male,1,Fiber Optic,"35.073777, -118.652112",35.073777,-118.652112,0,87.3,0,0,0,,0,1,1,0,Bank Withdrawal,1,25805,0,Q3,0,3,1,California,1,1,0,19,1637.3,0,566.2,0.0,2203.5,0,1,93561,0 +40,0,42.37,,,30,San Simeon,4746,Two Year,United States,0603-TPMIB,Stayed,1,0,Female,0,,"35.746484, -121.223355",35.746484,-121.223355,1,25.45,1,2,0,Offer B,0,0,0,1,Credit Card,1,471,0,Q3,0,4,0,California,0,0,0,59,1534.05,0,2499.83,0.0,4033.88,0,0,93452,0 +52,19,0.0,,,43,Fort Bragg,4117,One Year,United States,8821-KVZKQ,Stayed,1,1,Female,1,Cable,"39.455555, -123.683979",39.455555,-123.683979,1,58.4,0,2,1,Offer A,1,0,1,1,Bank Withdrawal,0,14417,1,Q3,1,5,0,California,1,1,1,70,4113.15,0,0.0,32.53,4080.62,0,1,95437,0 +63,10,27.04,,,22,Long Beach,5156,Month-to-Month,United States,8992-VONJD,Stayed,1,0,Female,1,DSL,"33.778436, -118.118648",33.778436,-118.118648,0,56.0,0,1,0,,1,1,1,0,Bank Withdrawal,1,425,0,Q3,0,3,0,California,0,0,0,13,764.55,0,351.52,0.0,1116.07,0,1,90822,0 +62,30,0.0,,,40,Santa Ana,2855,One Year,United States,1153-GNOLC,Stayed,0,0,Male,1,DSL,"33.714829, -117.872941",33.714829,-117.872941,0,39.1,0,0,0,,1,0,1,0,Bank Withdrawal,0,62634,0,Q3,0,4,0,California,0,0,1,33,1309.0,0,0.0,0.0,1309.0,0,1,92707,0 +19,0,14.1,,,27,Laguna Niguel,5587,Month-to-Month,United States,7343-EOBEU,Joined,0,0,Male,0,,"33.529047, -117.701175",33.529047,-117.701175,1,23.6,1,0,9,Offer E,0,0,1,1,Credit Card,1,62103,0,Q3,1,5,0,California,0,0,0,3,89.05,0,42.3,0.0,131.35,1,0,92677,0 +38,24,42.9,,,58,Alamo,6315,Two Year,United States,5161-UBZXI,Stayed,1,0,Male,1,Fiber Optic,"37.855717, -121.994813",37.855717,-121.994813,1,106.35,0,2,1,,1,1,1,1,Credit Card,1,15187,1,Q3,1,4,0,California,1,1,1,69,7261.75,0,2960.1,0.0,10221.85,0,1,94507,0 +34,30,0.0,,,39,Mammoth Lakes,3300,Month-to-Month,United States,6537-QLGEX,Stayed,0,0,Female,1,DSL,"37.550074, -118.837167",37.550074,-118.837167,0,38.9,0,0,0,,0,1,1,0,Bank Withdrawal,0,8217,0,Q3,0,3,0,California,0,0,1,16,664.4,0,0.0,0.0,664.4,0,1,93546,0 +54,22,1.85,,,52,Tehama,4895,Month-to-Month,United States,6339-YPSAH,Stayed,0,1,Male,1,Fiber Optic,"40.021787, -122.127576",40.021787,-122.127576,0,73.8,0,0,0,,0,0,1,0,Bank Withdrawal,1,405,0,Q3,0,3,0,California,0,0,0,9,704.3,50,16.65,0.0,770.95,0,0,96090,0 +75,24,46.71,,,60,Escondido,3493,Two Year,United States,5692-ICXLW,Stayed,0,0,Male,1,Fiber Optic,"33.141265, -116.967221",33.141265,-116.967221,0,90.7,1,0,0,,1,0,1,0,Bank Withdrawal,1,48690,0,Q3,0,5,1,California,0,0,1,31,2845.15,100,1448.01,0.0,4393.16,0,0,92027,0 +48,15,13.05,,,40,Santa Barbara,5928,Month-to-Month,United States,9931-KGHOA,Stayed,0,0,Female,1,DSL,"34.438581, -119.685368",34.438581,-119.685368,1,55.0,1,0,9,,0,1,0,1,Bank Withdrawal,1,20893,0,Q3,1,3,0,California,0,0,0,46,2473.95,0,600.3,31.39,3042.86,0,1,93103,0 +47,29,40.79,Competitor,Competitor had better devices,68,Nice,5598,Month-to-Month,United States,8878-HMWBV,Churned,0,1,Male,1,DSL,"39.12334, -122.838198",39.12334,-122.838198,0,49.15,0,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,2223,0,Q3,0,1,0,California,0,0,0,3,169.05,10,122.37,0.0,301.42,0,0,95464,1 +45,21,1.07,,,39,Deer Park,5679,Two Year,United States,1414-YADCW,Stayed,0,0,Male,1,Fiber Optic,"38.554383, -122.474773",38.554383,-122.474773,1,84.6,0,0,3,Offer A,1,1,0,1,Bank Withdrawal,1,223,1,Q3,1,3,0,California,0,0,0,70,5706.2,0,74.9,0.0,5781.1,0,1,94576,0 +23,51,35.47,,,75,Stockton,6186,Two Year,United States,2001-EWBQU,Stayed,0,1,Female,1,Fiber Optic,"38.033219, -121.297433",38.033219,-121.297433,0,104.7,1,0,0,,1,0,0,0,Bank Withdrawal,1,40611,0,Q3,0,5,0,California,1,1,1,60,6333.8,150,2128.2,0.0,8612.0,1,0,95210,0 +52,0,15.48,,,80,Oak View,2839,Month-to-Month,United States,5546-BYZSM,Stayed,0,0,Female,0,,"34.404544, -119.302118",34.404544,-119.302118,0,20.45,0,0,0,Offer B,0,0,0,0,Bank Withdrawal,1,6503,0,Q3,0,5,0,California,0,0,0,41,775.6,0,634.68,0.0,1410.28,0,0,93022,0 +48,0,24.79,,,55,Stockton,5433,Month-to-Month,United States,8573-CGOCC,Stayed,0,0,Male,0,,"37.946282, -121.139499",37.946282,-121.139499,0,19.75,0,0,0,,0,0,0,0,Credit Card,1,23789,0,Q3,0,5,0,California,0,0,0,16,294.9,0,396.64,0.0,691.54,0,0,95215,0 +20,76,8.08,Competitor,Competitor made better offer,65,San Diego,2810,Month-to-Month,United States,6682-QJDGB,Churned,1,0,Male,1,DSL,"32.787836, -117.232362",32.787836,-117.232376,0,55.25,0,1,0,,1,1,1,0,Mailed Check,1,46086,0,Q3,0,1,0,California,0,0,0,40,2139.2,0,323.2,0.0,2462.4,1,1,92109,1 +80,2,15.23,,,37,Penngrove,6144,Two Year,United States,4829-ZLJTK,Stayed,0,1,Female,1,Fiber Optic,"38.325599, -122.642352",38.325599,-122.642352,1,112.4,1,0,5,Offer A,1,1,1,1,Bank Withdrawal,1,3777,0,Q3,1,3,1,California,1,0,1,72,8046.85,0,1096.56,0.0,9143.41,0,1,94951,0 +42,9,48.09,,,59,Santa Ynez,4935,One Year,United States,0983-TATYJ,Stayed,0,0,Female,1,DSL,"34.630356, -120.032564",34.630356,-120.032564,1,51.45,0,0,7,,0,0,1,1,Credit Card,1,5710,1,Q3,1,3,0,California,0,0,0,33,1758.9,0,1586.97,0.0,3345.87,0,1,93460,0 +30,85,48.16,,,43,San Bernardino,4858,Month-to-Month,United States,8160-HOWOX,Stayed,0,0,Female,1,DSL,"34.250069, -117.393949",34.250069,-117.393949,0,66.85,0,0,0,,0,0,1,0,Bank Withdrawal,1,49355,0,Q3,0,4,0,California,1,1,1,7,458.1,0,337.12,0.0,795.22,0,1,92407,0 +45,19,1.02,Competitor,Competitor made better offer,79,Princeton,5449,Month-to-Month,United States,5766-XQXMQ,Churned,0,1,Female,1,DSL,"39.424957, -122.039307",39.424957,-122.039307,0,68.85,0,0,0,,1,1,1,0,Bank Withdrawal,1,495,0,Q3,0,1,0,California,1,1,0,29,1970.5,0,29.58,0.0,2000.08,0,1,95970,1 +22,58,35.6,Dissatisfaction,Poor expertise of online support,81,Van Nuys,3638,Month-to-Month,United States,2232-DMLXU,Churned,0,0,Female,1,DSL,"34.17847, -118.459472",34.17847,-118.459472,1,55.2,0,0,0,,0,0,0,1,Credit Card,1,23646,0,Q3,0,2,0,California,0,1,1,1,55.2,0,35.6,0.0,90.8,1,1,91411,1 +43,7,0.0,,,30,Diamond Bar,6107,Month-to-Month,United States,9501-UKKNL,Stayed,0,0,Male,1,DSL,"33.992416, -117.807874",33.992416,-117.807874,0,51.7,0,0,0,,0,0,1,0,Bank Withdrawal,0,46532,1,Q3,0,3,0,California,1,1,1,59,3005.8,0,0.0,0.0,3005.8,0,1,91765,0 +29,0,33.58,Competitor,Competitor made better offer,92,Los Angeles,4832,Month-to-Month,United States,1066-JKSGK,Churned,0,0,Male,0,,"34.066303, -118.435479",34.066303,-118.435479,0,20.15,0,0,0,,0,0,0,0,Credit Card,1,44150,0,Q3,0,1,0,California,0,0,0,1,20.15,0,33.58,0.0,53.73,1,0,90024,1 +46,12,11.32,Dissatisfaction,Service dissatisfaction,71,Trinidad,3185,Month-to-Month,United States,5219-YIPTK,Churned,0,1,Female,1,Fiber Optic,"41.162295, -124.027381",41.162295,-124.027381,1,104.4,1,0,1,,1,0,1,1,Bank Withdrawal,1,2369,0,Q3,1,1,0,California,1,1,1,33,3409.6,0,373.56,0.0,3783.16,0,1,95570,1 +50,3,27.16,,,75,Etna,4068,One Year,United States,9475-NNDGC,Stayed,0,1,Male,1,Fiber Optic,"41.405193, -123.008567",41.405193,-123.008567,1,113.15,1,0,8,,1,0,1,1,Bank Withdrawal,1,2156,1,Q3,1,3,0,California,1,1,1,71,7953.25,0,1928.36,0.0,9881.61,0,1,96027,0 +77,28,19.46,Attitude,Attitude of service provider,91,San Diego,4060,One Year,United States,6664-FPDAC,Churned,0,1,Female,1,Fiber Optic,"32.762506, -117.07245",32.762506,-117.07245,0,111.95,1,0,0,Offer B,1,0,1,0,Bank Withdrawal,1,56887,1,Q3,0,3,1,California,1,0,1,56,6418.9,0,1089.76,0.0,7508.66,0,1,92115,1 +33,8,44.87,,,38,Calpine,4771,One Year,United States,0930-EHUZA,Stayed,0,1,Female,1,Cable,"39.672813, -120.456699",39.672813,-120.456699,0,76.35,0,0,0,,1,1,1,0,Credit Card,1,322,1,Q3,0,5,0,California,0,0,1,36,2606.35,0,1615.32,0.0,4221.67,0,1,96124,0 +59,53,18.99,,,72,Rescue,4173,Two Year,United States,5181-OABFK,Stayed,1,1,Female,1,Cable,"38.724322, -120.991237",38.724322,-120.991237,1,61.3,0,3,7,,1,1,1,1,Credit Card,1,3815,0,Q3,1,3,0,California,0,0,0,56,3346.8,0,1063.44,0.0,4410.24,0,1,95672,0 +23,0,27.96,,,57,Oak Park,4390,One Year,United States,7813-TKCVO,Stayed,0,0,Female,0,,"34.19225, -118.776874",34.19225,-118.776874,1,20.35,0,0,1,,0,0,0,1,Credit Card,1,14814,0,Q3,1,3,0,California,0,0,0,20,393.15,0,559.2,0.0,952.35,1,0,91377,0 +24,26,30.92,,,40,Big Oak Flat,6209,Two Year,United States,1699-UOTXU,Stayed,0,1,Male,1,DSL,"37.818589, -120.256995",37.818589,-120.256995,0,61.4,0,0,0,Offer B,1,1,0,0,Bank Withdrawal,1,167,0,Q3,0,3,0,California,0,0,0,60,3638.25,0,1855.2,0.0,5493.45,1,1,95305,0 +40,29,27.66,,,74,Weed,6298,Month-to-Month,United States,1548-FEHVL,Stayed,0,0,Male,1,Fiber Optic,"41.465121, -122.380947",41.465121,-122.380947,1,106.2,1,0,6,,1,1,1,1,Bank Withdrawal,1,5896,0,Q3,1,4,0,California,1,1,1,61,6375.2,0,1687.26,0.0,8062.46,0,1,96094,0 +51,19,0.0,,,45,Stevenson Ranch,3287,Month-to-Month,United States,0128-MKWSG,Stayed,1,0,Female,1,DSL,"34.364153, -118.615583",34.364153,-118.615583,0,45.8,0,2,0,,0,1,0,0,Credit Card,0,9937,1,Q3,0,4,0,California,1,1,0,26,1147.0,0,0.0,0.0,1147.0,0,1,91381,0 +42,13,1.83,,,65,Litchfield,4023,Two Year,United States,4293-ETKAP,Stayed,1,0,Female,1,Cable,"40.507272, -120.338228",40.507272,-120.338228,1,79.4,1,1,10,Offer B,1,0,1,1,Bank Withdrawal,1,385,1,Q3,1,4,0,California,1,1,1,65,5071.9,0,118.95,0.0,5190.85,0,1,96117,0 +45,3,17.87,,,78,Cabazon,5949,Two Year,United States,9788-HNGUT,Stayed,0,1,Male,1,Fiber Optic,"33.929812, -116.76058",33.929812,-116.76058,1,116.95,1,0,9,Offer A,1,1,1,1,Credit Card,1,2355,1,Q3,1,3,0,California,1,1,1,72,8594.4,0,1286.64,0.0,9881.04,0,1,92230,0 +51,2,9.95,,,77,Thornton,4986,One Year,United States,5223-UZAVK,Stayed,0,0,Male,1,Fiber Optic,"38.157794, -121.520223",38.157794,-121.520223,0,100.3,0,0,0,Offer B,1,1,1,0,Credit Card,1,1472,0,Q3,0,5,0,California,1,1,1,64,6603.8,0,636.8,0.0,7240.6,0,1,95686,0 +62,14,46.63,,,41,Fish Camp,4754,Two Year,United States,7602-MVRMB,Stayed,1,1,Female,1,Fiber Optic,"37.483535, -119.679414",37.483535,-119.679414,1,110.45,1,1,9,,0,1,1,1,Bank Withdrawal,1,77,1,Q3,1,4,0,California,1,1,1,72,8058.85,0,3357.36,0.0,11416.21,0,1,93623,0 +27,0,39.89,,,76,Montebello,3172,Month-to-Month,United States,7219-TLZHO,Stayed,1,0,Female,0,,"34.015217, -118.109962",34.015217,-118.109962,1,20.85,0,1,1,,0,0,0,1,Credit Card,1,62425,0,Q3,1,5,0,California,0,0,0,4,62.9,0,159.56,0.0,222.46,1,0,90640,0 +43,15,13.02,Competitor,Competitor had better devices,92,Dixon,5094,Month-to-Month,United States,2568-BRGYX,Churned,0,0,Male,1,Fiber Optic,"38.392821, -121.799917",38.392821,-121.799917,0,70.2,0,0,0,,0,0,1,0,Bank Withdrawal,1,18529,0,Q3,0,1,0,California,0,0,0,4,237.95,0,52.08,0.0,290.03,0,1,95620,1 +32,16,12.19,,,42,Palo Verde,5106,Month-to-Month,United States,8468-EHYJA,Stayed,0,0,Female,1,Fiber Optic,"33.3249, -114.758334",33.3249,-114.758334,1,99.65,1,0,0,Offer B,0,1,1,1,Bank Withdrawal,1,291,0,Q3,0,4,0,California,1,1,1,57,5497.05,0,694.83,0.0,6191.88,0,1,92266,0 +42,53,29.54,,,43,Los Angeles,4459,Month-to-Month,United States,1452-KIOVK,Stayed,1,0,Male,1,Fiber Optic,"34.027337, -118.28515",34.027337,-118.28515,0,89.1,1,3,0,Offer D,1,0,1,0,Credit Card,1,45025,0,Q3,0,4,0,California,0,0,1,22,1949.4,0,649.88,0.0,2599.28,0,1,90007,0 +39,12,49.69,,,33,Round Mountain,4800,Month-to-Month,United States,0114-PEGZZ,Stayed,0,1,Female,1,Fiber Optic,"40.923558, -122.059933",40.923558,-122.059933,0,107.55,1,0,0,,1,0,0,0,Bank Withdrawal,1,459,0,Q3,0,3,0,California,1,1,1,33,3645.5,0,1639.77,0.0,5285.27,0,1,96084,0 +54,19,32.43,,,70,San Francisco,5324,Month-to-Month,United States,5393-HJZSM,Stayed,1,1,Female,1,Cable,"37.797526, -122.464531",37.797526,-122.464531,1,76.3,0,1,1,Offer C,1,1,0,1,Bank Withdrawal,1,2240,1,Q3,1,3,0,California,1,1,0,32,2404.15,0,1037.76,0.0,3441.91,0,1,94129,0 +68,18,15.15,,,53,Los Alamitos,4332,One Year,United States,5996-NRVXR,Stayed,0,1,Male,1,Fiber Optic,"33.79499, -118.065591",33.79499,-118.065591,1,98.15,0,0,2,,1,1,1,1,Credit Card,1,21343,1,Q3,1,3,1,California,0,0,1,40,4116.8,0,606.0,27.89,4694.91,0,1,90720,0 +73,13,44.44,Competitor,Competitor made better offer,92,San Diego,5444,Month-to-Month,United States,6683-VLCTZ,Churned,0,1,Male,1,Fiber Optic,"32.961064, -117.134917",32.961064,-117.134917,0,98.55,1,0,0,,0,0,1,0,Bank Withdrawal,1,47224,0,Q3,0,3,1,California,1,0,1,20,1842.8,120,888.8,0.0,2851.6,0,0,92129,1 +28,73,1.41,,,76,Burbank,5517,Month-to-Month,United States,5832-EXGTT,Stayed,1,0,Male,1,DSL,"34.188339, -118.300942",34.188339,-118.300942,1,60.2,0,3,9,,0,1,1,1,Credit Card,1,18112,0,Q3,1,3,0,California,1,1,0,29,1834.15,0,40.89,0.0,1875.04,1,1,91501,0 +40,25,44.94,Other,Moved,66,Corona Del Mar,3634,Month-to-Month,United States,2696-NARTR,Churned,0,0,Male,1,Fiber Optic,"33.600987, -117.862734",33.600987,-117.862734,0,73.85,0,0,0,,0,0,1,0,Bank Withdrawal,1,13422,1,Q3,0,2,0,California,0,0,0,11,926.25,0,494.34,0.0,1420.59,0,1,92625,1 +56,2,10.5,,,36,Saratoga,3050,Month-to-Month,United States,0848-ZGQIJ,Stayed,0,0,Female,1,Fiber Optic,"37.257772, -122.051824",37.257772,-122.051824,1,94.65,0,0,3,Offer D,1,0,1,1,Bank Withdrawal,1,30589,0,Q3,1,5,0,California,1,1,1,16,1461.15,0,168.0,0.0,1629.15,0,1,95070,0 +67,13,38.48,,,34,Point Arena,4011,Month-to-Month,United States,5331-RGMTT,Stayed,0,1,Male,1,Fiber Optic,"38.911299, -123.609588",38.911299,-123.609588,1,99.05,1,0,0,,0,0,1,1,Credit Card,1,1352,0,Q3,0,5,1,California,1,0,1,54,5295.7,40,2077.92,0.0,7413.62,0,0,95468,0 +52,0,13.06,,,60,Stinson Beach,2010,One Year,United States,7632-YUTXB,Stayed,1,0,Female,0,,"37.921137, -122.657562",37.921137,-122.657562,1,20.05,0,2,7,Offer C,0,0,0,1,Credit Card,1,781,0,Q3,1,4,0,California,0,0,0,25,520.1,0,326.5,0.0,846.6,0,0,94970,0 +71,15,21.46,,,59,Benton,5453,One Year,United States,6199-IWKGC,Stayed,0,0,Female,1,Fiber Optic,"37.653947, -118.231443",37.653947,-118.231443,1,100.25,1,0,5,,0,0,0,1,Bank Withdrawal,1,340,1,Q3,1,5,1,California,1,0,1,46,4753.85,0,987.16,0.0,5741.01,0,1,93512,0 +53,12,29.66,Attitude,Attitude of support person,95,Indio,5335,Month-to-Month,United States,3585-ISXZP,Churned,0,0,Female,1,Fiber Optic,"33.713891, -116.237257",33.713891,-116.237257,0,95.65,1,0,0,,0,0,0,0,Bank Withdrawal,1,56307,0,Q3,0,3,0,California,1,1,1,8,778.1,0,237.28,0.0,1015.38,0,1,92201,1 +21,51,42.68,,,71,San Jose,6193,Two Year,United States,8085-MSNLK,Stayed,0,1,Female,1,Fiber Optic,"37.257063, -121.923037",37.257063,-121.923037,1,113.95,1,0,3,Offer B,1,1,0,1,Credit Card,1,45257,1,Q3,1,3,0,California,1,1,1,62,6891.4,0,2646.16,0.0,9537.56,1,1,95124,0 +65,0,29.88,,,64,Los Altos,2269,One Year,United States,3523-BRGUW,Stayed,0,0,Male,0,,"37.349546, -122.134356",37.349546,-122.134356,0,19.3,0,0,0,Offer C,0,0,0,0,Credit Card,1,18486,0,Q3,0,5,1,California,0,0,0,26,504.2,0,776.88,9.49,1271.59,0,0,94022,0 +35,18,37.69,Competitor,Competitor had better devices,85,Sacramento,4016,Month-to-Month,United States,7079-QRCBC,Churned,0,1,Female,1,Fiber Optic,"38.585826, -121.376263",38.585826,-121.376263,0,98.75,1,0,0,,0,0,1,0,Bank Withdrawal,1,23362,0,Q3,0,1,0,California,1,1,1,24,2407.3,0,904.56,0.0,3311.86,0,1,95864,1 +35,16,24.35,,,58,Sacramento,6468,One Year,United States,9480-BQJEI,Stayed,0,0,Male,1,Fiber Optic,"38.691607, -121.602284",38.691607,-121.602284,0,92.3,1,0,0,,1,1,1,0,Bank Withdrawal,1,264,0,Q3,0,4,0,California,1,1,0,62,5731.45,0,1509.7,0.0,7241.15,0,1,95837,0 +76,26,0.0,Competitor,Competitor had better devices,90,Nevada City,3884,Month-to-Month,United States,0661-XEYAN,Churned,0,0,Female,1,DSL,"39.333737, -120.858667",39.333737,-120.858667,0,25.8,0,0,0,,0,0,1,0,Mailed Check,0,17269,0,Q3,0,1,1,California,0,0,0,1,25.8,20,0.0,0.0,45.8,0,0,95959,1 +40,2,37.46,,,25,Tupman,4703,One Year,United States,4942-VZZOM,Stayed,0,0,Male,1,DSL,"35.316263, -119.402559",35.316263,-119.402559,1,66.15,1,0,3,Offer B,0,1,1,1,Credit Card,1,236,0,Q3,1,3,0,California,0,0,1,64,4392.5,0,2397.44,0.0,6789.94,0,1,93276,0 +55,0,3.09,Price,Long distance charges,70,Los Angeles,4277,Month-to-Month,United States,7853-GVUDZ,Churned,1,0,Female,0,,"34.076259, -118.310715",34.076259,-118.310715,1,20.15,0,1,1,Offer E,0,0,1,1,Credit Card,1,67852,0,Q3,1,2,0,California,0,0,0,1,20.15,0,3.09,0.0,23.24,0,0,90004,1 +56,30,13.67,,,60,Pollock Pines,2125,One Year,United States,4000-VGMQP,Stayed,1,1,Male,1,Cable,"38.733908, -120.453416",38.733908,-120.453416,1,78.95,1,3,2,,1,0,0,1,Credit Card,1,8577,0,Q3,1,5,0,California,1,1,1,38,2862.55,0,519.46,0.0,3382.01,0,1,95726,0 +50,16,2.72,,,76,Murphys,5774,One Year,United States,0623-EJQEG,Stayed,0,0,Male,1,Fiber Optic,"38.147852, -120.440124",38.147852,-120.440124,0,93.55,1,0,0,Offer B,0,1,0,0,Bank Withdrawal,1,4353,1,Q3,0,3,0,California,1,1,0,65,6069.25,30,176.8,0.0,6276.05,0,0,95247,0 +37,23,28.84,Attitude,Attitude of support person,91,Fort Bidwell,5647,Month-to-Month,United States,7112-OPOTK,Churned,0,0,Male,1,Fiber Optic,"41.932207, -120.135941",41.932207,-120.135941,0,68.25,0,0,0,,0,0,0,0,Bank Withdrawal,1,231,0,Q3,0,2,0,California,0,0,0,33,2171.15,0,951.72,0.0,3122.87,0,1,96112,1 +76,3,20.06,,,39,Meadow Valley,5028,Two Year,United States,9281-OFDMF,Stayed,0,0,Male,1,Fiber Optic,"39.937017, -121.058043",39.937017,-121.058043,0,90.7,1,0,0,,1,0,0,0,Bank Withdrawal,1,301,0,Q3,0,4,1,California,1,1,0,39,3413.25,0,782.34,0.0,4195.59,0,1,95956,0 +40,0,8.44,,,79,Mokelumne Hill,5062,Two Year,United States,0936-NQLJU,Stayed,0,0,Female,0,,"38.304194, -120.592431",38.304194,-120.592431,1,20.65,0,0,9,Offer B,0,0,0,1,Credit Card,1,2718,0,Q3,1,3,0,California,0,0,0,41,875.55,0,346.04,0.0,1221.59,0,0,95245,0 +58,6,21.11,,,30,Sonoma,4990,Month-to-Month,United States,3987-KQDDU,Stayed,0,0,Male,1,Fiber Optic,"38.25485, -122.461799",38.25485,-122.461799,0,75.6,0,0,0,,0,1,0,0,Bank Withdrawal,1,34314,0,Q3,0,3,0,California,0,0,0,9,661.55,0,189.99,0.0,851.54,0,1,95476,0 +21,73,42.37,,,21,Citrus Heights,5020,Two Year,United States,1498-NHTLT,Stayed,1,1,Male,1,Cable,"38.69549, -121.307864",38.69549,-121.307864,1,86.75,0,3,4,Offer B,1,1,1,1,Bank Withdrawal,1,41636,1,Q3,1,3,0,California,1,1,1,59,5186.0,150,2499.83,0.0,7835.83,1,0,95621,0 +33,10,49.4,Competitor,Competitor offered more data,93,Lodi,5202,Month-to-Month,United States,0772-GYEQQ,Churned,0,1,Male,1,Fiber Optic,"38.123544, -121.159078",38.123544,-121.159078,0,88.35,0,0,0,Offer E,0,0,1,0,Credit Card,1,45755,1,Q3,0,2,0,California,0,0,1,3,262.05,0,148.2,0.0,410.25,0,1,95240,1 +23,52,0.0,,,48,San Diego,2308,One Year,United States,6967-PEJLL,Stayed,1,1,Male,1,Cable,"32.961064, -117.134917",32.961064,-117.134917,1,40.2,0,2,7,Offer C,0,1,1,1,Bank Withdrawal,0,47224,1,Q3,1,4,0,California,0,0,0,37,1525.35,0,0.0,0.0,1525.35,1,1,92129,0 +27,69,0.0,,,75,West Hollywood,4133,Two Year,United States,3474-BAFSJ,Stayed,0,1,Male,1,DSL,"34.093781, -118.381061",34.093781,-118.381061,1,57.5,0,0,2,,1,0,1,1,Bank Withdrawal,0,20408,1,Q3,1,4,0,California,1,1,1,57,3265.95,150,0.0,0.0,3415.95,1,0,90069,0 +72,17,8.92,Attitude,Attitude of service provider,96,Nuevo,4969,Month-to-Month,United States,8699-ASUFO,Churned,0,0,Male,1,Fiber Optic,"33.82769, -117.102244",33.82769,-117.102244,1,74.4,1,0,1,,0,0,1,1,Credit Card,1,7344,0,Q3,1,3,1,California,0,0,0,7,527.9,0,62.44,32.46,557.88,0,1,92567,1 +44,0,4.71,,,24,Arcadia,5104,Two Year,United States,5442-PPTJY,Stayed,1,0,Male,0,,"34.137319, -118.029837",34.137319,-118.029837,1,19.7,0,3,7,Offer D,0,0,0,1,Credit Card,1,30028,0,Q3,1,4,0,California,0,0,0,12,258.35,0,56.52,0.0,314.87,0,0,91006,0 +44,0,32.22,,,58,Garden Grove,5331,One Year,United States,3378-AJRAO,Stayed,0,0,Male,0,,"33.787165, -117.931889",33.787165,-117.931889,1,24.85,1,0,7,,0,0,0,1,Bank Withdrawal,1,50641,0,Q3,1,3,0,California,0,0,0,44,1013.6,0,1417.68,0.0,2431.28,0,0,92840,0 +27,85,29.67,,,48,Huron,4380,One Year,United States,3301-VKTGC,Stayed,1,0,Male,1,Fiber Optic,"36.217864, -120.080117",36.217864,-120.080117,1,85.5,1,1,1,,1,1,1,1,Bank Withdrawal,1,6918,0,Q3,1,3,0,California,0,0,0,68,5696.6,0,2017.56,0.0,7714.16,1,1,93234,0 +40,0,34.44,,,69,Ferndale,2784,Two Year,United States,0625-AFOHS,Stayed,1,0,Female,0,,"40.4785, -124.301372",40.4785,-124.301372,1,20.2,0,1,5,Offer C,0,0,0,1,Credit Card,1,2965,0,Q3,1,3,0,California,0,0,0,29,558.8,0,998.76,0.0,1557.56,0,0,95536,0 +32,53,16.09,,,45,San Francisco,4121,Two Year,United States,0862-PRCBS,Stayed,1,0,Female,1,Fiber Optic,"37.722302, -122.491129",37.722302,-122.491129,1,103.75,1,3,6,,1,0,1,1,Credit Card,1,26297,1,Q3,1,3,0,California,1,1,1,68,7039.45,0,1094.12,0.0,8133.57,0,1,94132,0 +45,26,6.4,Attitude,Attitude of support person,96,Lancaster,2181,Month-to-Month,United States,9840-DVNDC,Churned,0,0,Male,1,Fiber Optic,"34.741406, -118.38111",34.741406,-118.38111,0,80.5,0,0,0,,0,0,1,0,Credit Card,1,49309,0,Q3,0,2,0,California,0,0,1,6,463.05,10,38.4,0.0,511.45,0,0,93536,1 +64,30,16.58,,,52,Los Angeles,6275,Two Year,United States,9225-BZLNZ,Stayed,0,1,Male,1,DSL,"34.050198, -118.210946",34.050198,-118.210946,1,85.25,1,0,9,,1,1,1,1,Bank Withdrawal,1,49431,0,Q3,1,3,0,California,1,1,1,72,6083.1,0,1193.76,0.0,7276.86,0,1,90033,0 +45,19,5.51,,,51,Orland,4172,One Year,United States,4578-PHJYZ,Stayed,1,1,Male,1,Cable,"39.748037, -122.302169",39.748037,-122.302169,1,68.75,0,2,9,,1,0,1,1,Bank Withdrawal,1,13706,1,Q3,1,3,0,California,0,0,1,52,3482.85,0,286.52,16.86,3752.51,0,1,95963,0 +54,8,20.86,Competitor,Competitor made better offer,91,San Diego,5383,Month-to-Month,United States,1010-DIAUQ,Churned,0,1,Male,1,Fiber Optic,"32.85723, -117.209773",32.85723,-117.209774,0,96.5,0,0,0,Offer E,0,0,0,0,Bank Withdrawal,1,34902,0,Q3,0,3,0,California,1,1,1,5,492.55,0,104.3,0.0,596.85,0,1,92122,1 +64,5,19.72,,,41,West Covina,2031,One Year,United States,6202-DYYFX,Stayed,0,0,Female,1,Fiber Optic,"34.024405, -117.898722",34.024405,-117.898722,0,76.0,1,0,0,Offer D,0,0,1,0,Credit Card,1,31622,0,Q3,0,4,0,California,0,0,0,22,1783.6,0,433.84,0.0,2217.44,0,1,91792,0 +30,48,11.74,,,30,Walnut Grove,3413,Two Year,United States,9224-VTYID,Stayed,1,1,Male,1,DSL,"38.240419, -121.587535",38.240419,-121.587535,1,90.5,1,3,10,Offer B,1,1,1,1,Mailed Check,1,2344,1,Q3,1,3,0,California,1,1,1,47,4318.35,0,551.78,0.0,4870.13,0,1,95690,0 +40,16,36.81,Competitor,Competitor offered higher download speeds,94,Alhambra,3529,Month-to-Month,United States,0133-BMFZO,Churned,0,0,Female,1,Fiber Optic,"34.074736, -118.145959",34.074736,-118.145959,0,86.25,0,0,0,,1,1,1,0,Bank Withdrawal,1,30635,1,Q3,0,2,0,California,0,0,0,2,181.65,0,73.62,0.0,255.27,0,1,91803,1 +32,22,15.03,,,55,North Hollywood,6284,Two Year,United States,1676-MQAOA,Stayed,0,1,Male,1,Cable,"34.187599, -118.387125",34.187599,-118.387125,0,75.1,0,0,0,Offer A,1,1,1,0,Bank Withdrawal,1,45358,1,Q3,0,3,0,California,0,0,1,72,5336.35,0,1082.16,0.0,6418.51,0,1,91606,0 +67,15,10.66,Competitor,Competitor had better devices,93,West Covina,2313,Month-to-Month,United States,6210-KBBPI,Churned,0,0,Male,1,Fiber Optic,"34.066964, -117.937007",34.066964,-117.937007,0,99.45,1,0,0,,1,0,1,0,Credit Card,1,44099,0,Q3,0,1,1,California,1,0,1,9,919.4,0,95.94,0.0,1015.34,0,1,91790,1 +38,9,41.83,Dissatisfaction,Service dissatisfaction,75,Hawaiian Gardens,5763,Month-to-Month,United States,5515-AKOAJ,Churned,0,0,Female,1,Fiber Optic,"33.830431, -118.074071",33.830431,-118.074071,0,100.1,1,0,0,,0,0,1,0,Bank Withdrawal,1,14852,1,Q3,0,1,0,California,1,1,1,54,5440.9,0,2258.82,0.0,7699.72,0,1,90716,1 +67,20,38.47,,,21,Whittier,4126,One Year,United States,5481-NTDOH,Stayed,0,1,Female,1,Fiber Optic,"33.945318, -117.992066",33.945318,-117.992066,1,107.05,1,0,8,,0,1,1,1,Credit Card,1,19109,0,Q3,1,3,1,California,1,0,1,67,7142.5,0,2577.49,0.0,9719.99,0,1,90603,0 +19,26,19.88,,,47,Jamul,5596,One Year,United States,2623-DRYAM,Stayed,0,1,Female,1,Fiber Optic,"32.695681, -116.798386",32.695681,-116.798386,1,101.75,1,0,0,,0,0,1,1,Bank Withdrawal,1,8759,0,Q3,0,3,0,California,1,1,1,70,7069.3,0,1391.6,0.0,8460.9,1,1,91935,0 +58,21,29.24,Attitude,Attitude of support person,85,Newport Coast,4146,One Year,United States,2659-VXMWZ,Churned,0,1,Male,1,Fiber Optic,"33.603282, -117.821841",33.603282,-117.821841,1,111.3,1,0,0,Offer A,1,1,1,1,Bank Withdrawal,1,5597,0,Q3,0,3,0,California,1,1,1,67,7482.1,0,1959.08,0.0,9441.18,0,1,92657,1 +20,71,19.64,,,22,Ramona,2807,Month-to-Month,United States,7982-VCELR,Stayed,0,0,Female,1,Fiber Optic,"33.044541, -116.833922",33.044541,-116.833922,0,94.8,0,0,0,,1,0,1,0,Credit Card,1,33104,0,Q3,0,4,0,California,1,1,1,36,3565.65,0,707.04,30.26,4242.43,1,1,92065,0 +48,3,34.75,,,62,San Fernando,2062,Month-to-Month,United States,5928-QLDHB,Stayed,0,0,Male,1,Fiber Optic,"34.286131, -118.435969",34.286131,-118.435969,0,76.25,1,0,0,,0,0,1,0,Bank Withdrawal,1,33389,0,Q3,0,5,0,California,0,0,0,9,684.85,0,312.75,0.0,997.6,0,1,91340,0 +41,30,23.95,Competitor,Competitor offered higher download speeds,93,Oxnard,3365,One Year,United States,7716-YTYHG,Churned,0,0,Female,1,Fiber Optic,"34.223244, -119.18012",34.223244,-119.18012,1,82.05,1,0,1,Offer B,0,0,1,1,Mailed Check,1,79736,0,Q3,1,2,0,California,1,1,0,48,4029.95,0,1149.6,0.0,5179.55,0,1,93030,1 +57,5,0.0,Other,Moved,67,Costa Mesa,5375,One Year,United States,7614-QVWQL,Churned,0,0,Male,1,DSL,"33.645672, -117.922613",33.645672,-117.922613,1,51.8,0,0,2,,1,0,1,1,Bank Withdrawal,0,62069,0,Q3,1,2,0,California,1,1,1,49,2541.25,50,0.0,0.0,2591.25,0,0,92627,1 +20,71,29.98,Dissatisfaction,Service dissatisfaction,89,Santa Rosa,5668,Month-to-Month,United States,8111-RKSPX,Churned,0,0,Male,1,Fiber Optic,"38.460517, -122.790335",38.460517,-122.790335,0,72.2,1,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,36125,0,Q3,0,2,0,California,0,1,0,4,305.55,0,119.92,0.0,425.47,1,1,95401,1 +48,0,24.32,,,44,North San Juan,4370,Two Year,United States,5799-JRCZO,Stayed,1,0,Female,0,,"39.423046, -120.984472",39.423046,-120.984472,0,19.5,0,1,0,,0,0,0,0,Credit Card,1,565,0,Q3,0,5,0,California,0,0,0,63,1215.1,0,1532.16,0.0,2747.26,0,0,95960,0 +53,6,23.16,,,29,Bella Vista,4715,Month-to-Month,United States,3794-NFNCH,Stayed,0,1,Male,1,DSL,"40.722733, -122.109666",40.722733,-122.109666,1,50.0,0,0,10,Offer C,0,0,1,1,Credit Card,1,899,0,Q3,1,4,0,California,0,0,0,30,1474.9,0,694.8,0.0,2169.7,0,1,96008,0 +50,19,12.49,,,38,Villa Park,2613,Month-to-Month,United States,9554-DFKIC,Stayed,1,0,Male,1,DSL,"33.817473, -117.810462",33.817473,-117.810462,1,54.45,1,2,6,,0,1,1,1,Bank Withdrawal,1,5935,0,Q3,1,4,0,California,0,0,0,30,1588.7,0,374.7,0.0,1963.4,0,1,92861,0 +39,0,9.66,,,74,Long Beach,5099,Month-to-Month,United States,6016-LVTJQ,Stayed,1,0,Female,0,,"33.864622, -118.179626",33.864622,-118.179626,1,20.65,0,1,7,,0,0,0,1,Credit Card,1,91664,0,Q3,1,3,0,California,0,0,0,34,716.4,0,328.44,0.0,1044.84,0,0,90805,0 +41,8,40.34,,,45,Bridgeport,4039,One Year,United States,8405-IGQFX,Stayed,0,1,Female,1,Fiber Optic,"38.184583, -119.286558",38.184583,-119.286558,0,90.05,0,0,0,Offer B,0,0,1,0,Credit Card,1,826,1,Q3,0,3,0,California,0,0,1,63,5817.0,0,2541.42,0.0,8358.42,0,1,93517,0 +31,24,37.99,,,31,Marina Del Rey,5680,Month-to-Month,United States,0899-WZRSD,Stayed,0,0,Male,1,Fiber Optic,"33.977468, -118.445475",33.977468,-118.445475,0,105.35,1,0,0,,0,1,1,0,Credit Card,1,18058,1,Q3,0,3,0,California,1,1,1,56,5794.45,0,2127.44,0.0,7921.89,0,1,90292,0 +29,0,7.57,,,25,Northridge,3358,Month-to-Month,United States,3645-DEYGF,Joined,1,0,Male,0,,"34.236683, -118.517588",34.236683,-118.517588,0,20.75,0,1,0,,0,0,0,0,Credit Card,1,32307,0,Q3,0,5,0,California,0,0,0,1,20.75,0,7.57,0.0,28.32,1,0,91325,0 +64,26,29.3,Attitude,Attitude of service provider,74,Trabuco Canyon,3677,Month-to-Month,United States,8337-MSSXB,Churned,0,0,Female,1,Fiber Optic,"33.631119, -117.567346",33.631119,-117.567346,0,86.3,0,0,0,,1,0,1,0,Bank Withdrawal,1,32268,0,Q3,0,2,0,California,1,1,0,14,1180.95,10,410.2,0.0,1601.15,0,0,92679,1 +40,11,48.63,,,22,Grass Valley,2989,Month-to-Month,United States,9099-FTUHS,Stayed,0,0,Female,1,Cable,"39.194539, -120.988066",39.194539,-120.988066,0,54.4,1,0,0,,0,1,0,0,Bank Withdrawal,1,23990,0,Q3,0,3,0,California,0,0,0,23,1249.25,0,1118.49,0.0,2367.74,0,1,95945,0 +31,24,22.41,,,52,Del Rey,4590,Month-to-Month,United States,9974-JFBHQ,Stayed,1,0,Male,1,Fiber Optic,"36.657462, -119.595293",36.657462,-119.595293,0,99.15,0,1,0,Offer B,1,0,1,0,Credit Card,1,1965,1,Q3,0,5,0,California,1,1,1,64,6171.2,0,1434.24,0.0,7605.44,0,1,93616,0 +71,5,4.59,,,63,Catheys Valley,2040,One Year,United States,5461-QKNTN,Stayed,0,0,Male,1,Fiber Optic,"37.394411, -120.127262",37.394411,-120.127262,1,94.3,1,0,1,,1,0,1,1,Bank Withdrawal,1,986,1,Q3,1,3,1,California,0,0,1,43,3953.15,0,197.37,0.0,4150.52,0,1,95306,0 +19,59,0.0,,,55,La Crescenta,3108,Month-to-Month,United States,8167-GJLRN,Joined,0,0,Male,1,DSL,"34.239636, -118.245259",34.239636,-118.245259,0,30.4,0,0,0,,0,0,0,0,Bank Withdrawal,0,29110,1,Q3,0,4,0,California,0,0,0,3,82.15,0,0.0,0.0,82.15,1,1,91214,0 +55,8,35.58,Competitor,Competitor had better devices,88,Murrieta,3492,Month-to-Month,United States,9412-GHEEC,Churned,0,1,Male,1,Fiber Optic,"33.581045, -117.14719",33.581045,-117.14719,0,104.8,1,0,0,,0,0,0,0,Bank Withdrawal,1,18311,1,Q3,0,1,0,California,1,1,1,40,4131.95,0,1423.2,0.0,5555.15,0,1,92563,1 +71,5,0.0,,,44,Ferndale,2056,Two Year,United States,8648-PFRMP,Stayed,0,0,Female,1,Cable,"40.4785, -124.301372",40.4785,-124.301372,0,46.35,0,0,0,,0,0,1,0,Bank Withdrawal,0,2965,0,Q3,0,4,1,California,1,1,1,14,672.7,0,0.0,0.0,672.7,0,1,95536,0 +60,0,47.07,,,35,Santa Margarita,4192,Two Year,United States,2525-GVKQU,Stayed,0,0,Female,0,,"35.303926, -120.256567",35.303926,-120.256567,0,20.6,0,0,0,Offer B,0,0,0,0,Credit Card,1,2687,0,Q3,0,3,0,California,0,0,0,60,1093.0,0,2824.2,0.0,3917.2,0,0,93453,0 +75,8,33.49,Price,Lack of affordable download/upload speed,68,Visalia,6405,One Year,United States,0406-BPDVR,Churned,0,0,Female,1,Fiber Optic,"36.303793, -119.375646",36.303793,-119.375646,1,101.5,1,0,0,Offer B,1,0,1,1,Credit Card,1,44741,0,Q3,0,2,1,California,1,1,1,54,5373.1,0,1808.46,0.0,7181.56,0,1,93277,1 +43,6,0.0,,,38,Santa Margarita,4085,Two Year,United States,0336-KXKFK,Stayed,0,1,Male,1,DSL,"35.303926, -120.256567",35.303926,-120.256567,0,61.2,0,0,0,,0,1,1,0,Credit Card,0,2687,1,Q3,0,3,0,California,1,1,1,72,4390.25,0,0.0,0.0,4390.25,0,1,93453,0 +69,0,37.09,,,68,San Jose,4772,Two Year,United States,1468-DEFNC,Stayed,1,0,Male,0,,"37.277592, -121.986477",37.277592,-121.986477,1,24.4,1,1,9,,0,0,1,1,Bank Withdrawal,1,13481,0,Q3,1,3,1,California,0,0,0,64,1548.65,0,2373.76,0.0,3922.41,0,0,95130,0 +52,20,24.73,,,66,Garden Grove,5393,Month-to-Month,United States,0215-BQKGS,Stayed,0,1,Male,1,Fiber Optic,"33.766476, -117.969795",33.766476,-117.969795,0,84.3,0,0,0,Offer C,1,1,1,0,Credit Card,1,23481,0,Q3,0,4,0,California,0,0,0,30,2438.6,130,741.9,0.0,3310.5,0,0,92844,0 +68,25,0.0,Dissatisfaction,Product dissatisfaction,93,Davenport,4564,Month-to-Month,United States,5649-TJHOV,Churned,0,0,Male,1,DSL,"37.114335, -122.237162",37.114335,-122.237162,1,36.5,0,0,1,Offer C,0,0,0,1,Bank Withdrawal,0,857,0,Q3,1,1,1,California,1,0,0,27,1032.0,30,0.0,0.0,1062.0,0,0,95017,1 +58,8,34.18,,,24,French Gulch,5183,Month-to-Month,United States,1384-RCUXW,Stayed,0,0,Male,1,Fiber Optic,"40.740138, -122.587476",40.740138,-122.587476,0,80.55,1,0,0,,1,0,1,0,Credit Card,1,373,0,Q3,0,4,0,California,0,0,0,16,1248.9,0,546.88,0.0,1795.78,0,1,96033,0 +58,12,47.83,Other,Moved,86,Wheatland,2937,Month-to-Month,United States,1541-ETJZO,Churned,0,1,Male,1,DSL,"39.043387, -121.409837",39.043387,-121.409837,0,62.05,1,0,0,Offer E,0,0,0,0,Mailed Check,1,3600,1,Q3,0,2,0,California,0,0,0,1,62.05,10,47.83,0.0,119.88,0,0,95692,1 +69,15,30.87,Competitor,Competitor made better offer,91,San Diego,2018,Month-to-Month,United States,7534-BFESC,Churned,0,0,Male,1,Fiber Optic,"32.85723, -117.209754",32.85723,-117.209774,0,76.1,1,0,0,Offer C,0,0,1,0,Bank Withdrawal,1,34902,0,Q3,0,2,1,California,0,0,0,24,1712.7,0,740.88,0.0,2453.58,0,1,92122,1 +67,18,30.8,Attitude,Attitude of support person,83,Wheatland,5745,Month-to-Month,United States,5357-TZHPP,Churned,0,0,Male,1,Fiber Optic,"39.043387, -121.409837",39.043387,-121.409837,0,84.4,1,0,0,,0,0,1,0,Credit Card,1,3600,0,Q3,0,2,1,California,1,0,0,9,732.5,0,277.2,0.0,1009.7,0,1,95692,1 +24,27,8.79,,,21,Irvine,4276,One Year,United States,5844-QVTAT,Stayed,0,1,Female,1,Cable,"33.716136, -117.752574",33.716136,-117.752574,1,58.45,0,0,8,Offer C,1,1,1,1,Credit Card,1,26419,0,Q3,1,4,0,California,0,0,0,33,1955.4,0,290.07,0.0,2245.47,1,1,92620,0 +47,14,0.0,,,39,San Jose,3463,One Year,United States,1397-XKKWR,Stayed,0,1,Male,1,DSL,"37.343827, -121.883119",37.343827,-121.883119,0,35.3,0,0,0,,0,1,0,0,Credit Card,0,52334,0,Q3,0,4,0,California,0,0,0,7,264.8,0,0.0,0.0,264.8,0,1,95112,0 +74,22,32.92,,,35,Redwood City,2125,One Year,United States,4118-CEVPF,Stayed,0,1,Female,1,Fiber Optic,"37.410567, -122.297152",37.410567,-122.297152,0,110.8,1,0,0,,1,1,1,0,Bank Withdrawal,1,25569,1,Q3,0,3,1,California,1,1,1,35,3836.3,110,1152.2,0.0,5098.5,0,0,94062,0 +69,5,11.63,,,40,Moorpark,5569,One Year,United States,7134-MJPDY,Stayed,0,1,Female,1,Fiber Optic,"34.312945, -118.858169",34.312945,-118.858169,0,102.85,1,0,0,Offer A,0,0,1,0,Credit Card,1,32984,1,Q3,0,3,1,California,1,0,1,66,6976.75,60,767.58,0.0,7804.33,0,0,93021,0 +28,0,5.02,,,26,Sacramento,3313,Month-to-Month,United States,6569-KTMDU,Joined,0,0,Female,0,,"38.542532, -121.378826",38.542532,-121.378826,0,19.1,0,0,0,,0,0,0,0,Mailed Check,1,38818,0,Q3,0,5,0,California,0,0,0,1,19.1,0,5.02,0.0,24.12,1,0,95826,0 +64,21,3.47,,,66,Fairfax,6072,One Year,United States,6736-DHUQI,Stayed,1,1,Female,1,Fiber Optic,"37.971751, -122.611873",37.971751,-122.611873,1,84.8,0,3,5,,1,1,0,1,Bank Withdrawal,1,8486,0,Q3,1,4,0,California,0,0,0,67,5598.3,0,232.49,0.0,5830.79,0,1,94930,0 +49,0,15.87,,,76,Piru,4404,Two Year,United States,5148-HKFIR,Stayed,0,0,Female,0,,"34.432843, -118.730106",34.432843,-118.730106,0,19.7,0,0,0,,0,0,0,0,Credit Card,1,1459,0,Q3,0,5,0,California,0,0,0,20,406.95,0,317.4,0.0,724.35,0,0,93040,0 +62,27,15.59,,,74,Gonzales,3122,Month-to-Month,United States,0374-IOEGQ,Joined,0,0,Female,1,Cable,"36.52588, -121.396719",36.52588,-121.396719,0,44.6,0,0,0,,0,0,0,0,Bank Withdrawal,1,9023,0,Q3,0,4,0,California,0,0,0,3,122.7,0,46.77,0.0,169.47,0,1,93926,0 +43,56,31.86,,,73,Seaside,5052,One Year,United States,0661-KBKPA,Stayed,1,1,Male,1,DSL,"36.625114, -121.823565",36.625114,-121.823565,1,78.75,1,3,7,,0,0,1,1,Credit Card,1,38244,1,Q3,1,4,0,California,1,1,1,53,3942.45,0,1688.58,0.0,5631.03,0,1,93955,0 +41,27,27.28,Competitor,Competitor had better devices,67,Anaheim,3156,Month-to-Month,United States,2482-CZGBB,Churned,0,0,Male,1,Fiber Optic,"33.818, -117.974404",33.818,-117.974404,0,70.0,0,0,0,,0,0,1,0,Bank Withdrawal,1,81333,0,Q3,0,1,0,California,0,0,0,10,740.0,0,272.8,0.0,1012.8,0,1,92804,1 +74,26,27.68,,,34,Palomar Mountain,6442,One Year,United States,0512-FLFDW,Stayed,0,1,Female,1,Fiber Optic,"33.309852, -116.823091",33.309852,-116.823091,1,100.5,1,0,3,,0,0,1,1,Credit Card,1,234,0,Q3,1,5,1,California,1,0,1,60,6029.0,0,1660.8,0.0,7689.8,0,1,92060,0 +79,0,4.99,,,44,Granite Bay,4309,Two Year,United States,6139-ZZRBQ,Stayed,0,0,Male,0,,"38.749466, -121.184196",38.749466,-121.184196,0,20.05,0,0,0,,0,0,1,0,Bank Withdrawal,1,20675,0,Q3,0,4,1,California,0,0,0,64,1198.05,0,319.36,0.0,1517.41,0,0,95746,0 +64,8,0.0,,,30,Redcrest,4740,Two Year,United States,1371-DWPAZ,Stayed,0,1,Female,1,DSL,"40.363446, -123.835041",40.363446,-123.835041,1,56.05,0,0,2,,1,1,0,1,Credit Card,0,400,1,Q3,1,4,0,California,0,0,1,10,560.5,0,0.0,0.0,560.5,0,1,95569,0 +72,15,34.51,Competitor,Competitor had better devices,96,Hermosa Beach,3438,Month-to-Month,United States,8375-DKEBR,Churned,0,0,Female,1,Fiber Optic,"33.86532, -118.396336",33.86532,-118.396336,0,69.6,0,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,18693,0,Q3,0,1,1,California,0,0,0,1,69.6,0,34.51,0.0,104.11,0,1,90254,1 +51,0,2.83,,,46,Old Station,4535,Two Year,United States,6485-QXWWE,Stayed,1,0,Female,0,,"40.656287, -121.428965",40.656287,-121.428965,0,26.0,1,3,0,Offer B,0,0,0,0,Bank Withdrawal,1,182,0,Q3,0,3,0,California,0,0,0,62,1638.7,0,175.46,0.0,1814.16,0,0,96071,0 +55,0,3.87,,,24,Wendel,4328,Two Year,United States,1223-UNPKS,Stayed,1,0,Male,0,,"40.345949, -120.081187",40.345949,-120.081187,1,20.05,0,1,4,,0,0,0,1,Credit Card,1,162,0,Q3,1,4,0,California,0,0,0,20,400.0,0,77.4,0.0,477.4,0,0,96136,0 +73,18,11.01,,,46,Fullerton,3660,Two Year,United States,5816-SCGFC,Stayed,0,0,Female,1,Cable,"33.902211, -117.914922",33.902211,-117.914922,0,51.3,0,0,0,,1,0,1,0,Credit Card,1,21157,0,Q3,0,4,1,California,0,0,0,7,419.35,0,77.07,0.0,496.42,0,1,92835,0 +66,27,27.35,Competitor,Competitor had better devices,74,San Jacinto,3305,Month-to-Month,United States,6060-DRTNL,Churned,0,1,Female,1,Fiber Optic,"33.796568, -116.924723",33.796568,-116.924723,0,84.85,0,0,0,,0,0,1,0,Credit Card,1,21349,0,Q3,0,1,1,California,0,0,1,5,415.55,20,136.75,0.0,572.3,0,0,92583,1 +34,23,31.68,,,62,Stockton,5584,Month-to-Month,United States,9163-GHAYE,Stayed,0,0,Female,1,Cable,"37.974498, -121.319568",37.974498,-121.319568,0,48.85,0,0,0,,1,0,0,0,Bank Withdrawal,1,30476,0,Q3,0,5,0,California,0,0,0,15,736.8,0,475.2,0.0,1212.0,0,1,95204,0 +61,21,23.02,,,24,Sacramento,5898,Two Year,United States,8510-TMWYB,Stayed,1,1,Female,1,Cable,"38.584505, -121.491956",38.584505,-121.491956,1,59.8,1,3,9,,1,0,1,1,Bank Withdrawal,1,16599,0,Q3,1,5,0,California,0,0,0,54,3246.45,0,1243.08,0.0,4489.53,0,1,95814,0 +55,30,28.04,Attitude,Attitude of service provider,87,Placentia,5075,Month-to-Month,United States,6372-RFVNS,Churned,0,0,Female,1,Fiber Optic,"33.881158, -117.854783",33.881158,-117.854783,1,78.8,0,0,1,Offer E,0,0,0,1,Bank Withdrawal,1,48170,0,Q3,1,3,0,California,0,0,1,1,78.8,0,28.04,0.0,106.84,0,1,92870,1 +52,15,37.8,Attitude,Attitude of support person,72,Jackson,5615,Month-to-Month,United States,3647-GMGDH,Churned,0,1,Male,1,Fiber Optic,"38.336216, -120.76901",38.336216,-120.76901,1,94.7,0,0,7,,0,0,1,1,Credit Card,1,6202,0,Q3,1,2,0,California,1,1,1,22,1914.9,0,831.6,0.0,2746.5,0,1,95642,1 +56,16,46.74,Dissatisfaction,Product dissatisfaction,93,Chino,5527,Month-to-Month,United States,9079-YEXQJ,Churned,0,1,Female,1,Fiber Optic,"33.990646, -117.663025",33.990646,-117.663025,0,111.1,1,0,0,,1,0,0,0,Bank Withdrawal,1,75319,1,Q3,0,1,0,California,1,1,1,54,6014.85,50,2523.96,0.0,8588.81,0,0,91710,1 +70,7,14.48,,,34,Bakersfield,5866,Two Year,United States,1576-PFZIW,Stayed,0,1,Male,1,Fiber Optic,"35.383937, -119.020428",35.383937,-119.020428,1,105.35,0,0,2,Offer A,1,1,0,1,Credit Card,1,12963,0,Q3,1,4,1,California,1,1,1,70,7511.9,0,1013.6,0.0,8525.5,0,1,93301,0 +38,56,42.71,Dissatisfaction,Lack of self-service on Website,91,Lomita,5758,Month-to-Month,United States,8976-OQHGT,Churned,1,0,Female,1,DSL,"33.794209, -118.317354",33.794209,-118.317354,1,56.5,0,3,5,,1,0,0,1,Credit Card,1,21065,1,Q3,1,2,0,California,0,0,0,4,235.1,0,170.84,0.0,405.94,0,1,90717,1 +28,41,9.79,Attitude,Attitude of support person,77,Riverside,4263,Month-to-Month,United States,0388-EOPEX,Churned,0,0,Female,1,Fiber Optic,"33.890046, -117.455583",33.890046,-117.455583,1,74.4,0,0,1,,0,1,1,1,Bank Withdrawal,1,71678,0,Q3,1,1,0,California,0,0,0,2,139.4,0,19.58,0.0,158.98,1,1,92503,1 +52,57,0.0,,,38,Santa Barbara,2876,One Year,United States,1729-VLAZJ,Stayed,1,0,Female,1,DSL,"34.419203, -119.710008",34.419203,-119.710008,0,40.25,0,5,0,Offer D,1,1,0,0,Credit Card,0,31727,1,Q3,0,3,0,California,0,0,0,10,411.45,30,0.0,17.96,423.49,0,0,93101,0 +69,4,12.86,Other,Don't know,74,Rancho Cucamonga,2754,Month-to-Month,United States,1273-MTETI,Churned,0,1,Female,1,Fiber Optic,"34.245289, -117.642503",34.245289,-117.642503,0,88.85,1,0,0,,0,0,1,0,Bank Withdrawal,1,23079,0,Q3,0,3,1,California,1,0,0,4,372.45,0,51.44,0.0,423.89,0,1,91737,1 +56,15,4.24,,,67,Rodeo,6203,Two Year,United States,1206-EHBDD,Stayed,0,1,Female,1,Fiber Optic,"38.027218, -122.23463",38.027218,-122.23463,1,80.3,0,0,9,Offer B,0,1,0,1,Bank Withdrawal,1,8506,0,Q3,1,3,0,California,0,0,0,56,4513.65,0,237.44,0.0,4751.09,0,1,94572,0 +40,27,24.71,,,73,San Francisco,5019,One Year,United States,3410-MHHUM,Stayed,1,1,Female,1,Fiber Optic,"37.801776, -122.402293",37.801776,-122.402293,1,94.4,1,2,4,Offer B,1,0,0,1,Bank Withdrawal,1,3337,0,Q3,1,5,0,California,1,1,0,44,4295.35,40,1087.24,0.0,5422.59,0,0,94111,0 +26,71,3.27,Attitude,Attitude of support person,80,San Diego,5554,Month-to-Month,United States,3521-SYVOR,Churned,0,0,Female,1,Cable,"32.886925, -117.152162",32.886925,-117.152162,0,64.75,0,0,0,Offer C,0,0,1,0,Bank Withdrawal,1,74232,0,Q3,0,1,0,California,1,1,1,37,2345.2,0,120.99,0.0,2466.19,1,1,92126,1 +71,23,47.66,Competitor,Competitor made better offer,91,Boulder Creek,3878,Month-to-Month,United States,6595-YGXIT,Churned,0,0,Male,1,Fiber Optic,"37.171727, -122.142961",37.171727,-122.142961,0,88.95,1,0,0,Offer C,1,0,1,0,Bank Withdrawal,1,10520,0,Q3,0,2,1,California,0,0,1,25,2291.2,0,1191.5,0.0,3482.7,0,1,95006,1 +69,27,43.99,Competitor,Competitor made better offer,95,San Diego,3475,Month-to-Month,United States,0067-DKWBL,Churned,0,0,Male,1,DSL,"32.961064, -117.134917",32.961064,-117.134917,0,49.25,0,0,0,,0,1,1,0,Bank Withdrawal,1,47224,0,Q3,0,2,1,California,0,0,0,2,91.1,0,87.98,0.0,179.08,0,1,92129,1 +73,3,42.1,Dissatisfaction,Network reliability,74,Torrance,5247,Month-to-Month,United States,3768-NLUBH,Churned,0,1,Male,1,Fiber Optic,"33.840399, -118.353714",33.840399,-118.353714,1,100.6,1,0,1,Offer B,0,0,0,1,Bank Withdrawal,1,41979,0,Q3,1,1,1,California,1,0,1,57,5746.15,0,2399.7,0.0,8145.85,0,1,90503,1 +56,0,44.05,,,48,Belvedere Tiburon,2870,One Year,United States,1915-OAKWD,Stayed,0,0,Female,0,,"37.885629, -122.46858",37.885629,-122.46858,0,19.3,0,0,0,Offer D,0,0,1,0,Bank Withdrawal,1,13065,0,Q3,0,3,0,California,0,0,0,16,360.35,0,704.8,0.0,1065.15,0,0,94920,0 +50,24,2.52,Attitude,Attitude of service provider,91,Hood,4254,One Year,United States,6305-YLBMM,Churned,0,1,Male,1,Fiber Optic,"38.375325, -121.507935",38.375325,-121.507935,0,104.05,0,0,0,,1,0,1,0,Bank Withdrawal,1,213,1,Q3,0,3,0,California,1,1,1,69,7262.0,0,173.88,0.0,7435.88,0,1,95639,1 +62,11,39.72,,,26,Mcarthur,4775,One Year,United States,5127-BZENZ,Stayed,0,0,Female,1,DSL,"41.10831, -121.360362",41.10831,-121.360362,1,65.2,1,0,1,Offer B,0,1,0,1,Bank Withdrawal,1,1554,0,Q3,1,3,0,California,0,0,1,56,3512.15,0,2224.32,0.0,5736.47,0,1,96056,0 +34,21,43.26,Competitor,Competitor offered more data,90,Lake Hughes,3074,Month-to-Month,United States,3045-XETSH,Churned,0,1,Female,1,Fiber Optic,"34.659579, -118.584212",34.659579,-118.584212,0,94.85,1,0,0,,1,0,1,0,Bank Withdrawal,1,2771,0,Q3,0,3,0,California,1,1,0,10,953.45,0,432.6,0.0,1386.05,0,1,93532,1 +37,13,18.31,Other,Poor expertise of online support,91,Novato,5958,One Year,United States,0431-APWVY,Churned,0,0,Female,1,Fiber Optic,"38.067204, -122.524004",38.067204,-122.524004,1,90.1,0,0,1,,0,0,1,1,Bank Withdrawal,1,13361,0,Q3,1,3,0,California,1,1,1,28,2598.95,0,512.68,0.0,3111.63,0,1,94949,1 +21,0,42.11,,,57,Cotati,4376,One Year,United States,1697-LYYYX,Stayed,1,0,Female,0,,"38.326215, -122.718742",38.326215,-122.718742,1,19.1,0,1,8,,0,0,0,1,Credit Card,1,7936,0,Q3,1,4,0,California,0,0,0,61,1143.8,0,2568.71,0.0,3712.51,1,0,94931,0 +42,30,0.0,Attitude,Attitude of support person,84,Smith River,2529,Month-to-Month,United States,2309-OSFEU,Churned,0,0,Male,1,DSL,"41.950683, -124.097094",41.950683,-124.097094,0,33.9,0,0,0,,0,0,1,0,Credit Card,0,2020,0,Q3,0,1,0,California,1,1,0,10,298.45,0,0.0,0.0,298.45,0,1,95567,1 +58,0,42.46,,,49,Stockton,2522,Month-to-Month,United States,0519-DRGTI,Stayed,1,0,Female,0,,"38.029729, -121.387999",38.029729,-121.387999,1,20.35,0,3,9,,0,0,0,1,Credit Card,1,19109,0,Q3,1,4,0,California,0,0,0,20,442.6,0,849.2,0.0,1291.8,0,0,95219,0 +25,69,5.49,,,67,Tulelake,4761,One Year,United States,0083-PIVIK,Stayed,0,1,Male,1,DSL,"41.813521, -121.492666",41.813521,-121.492666,0,81.25,1,0,0,,1,1,0,0,Bank Withdrawal,1,2595,1,Q3,0,3,0,California,0,0,1,64,5567.55,40,351.36,0.0,5958.91,1,0,96134,0 +62,24,34.02,,,78,Burbank,3259,Month-to-Month,United States,6907-FLBER,Joined,0,0,Male,1,DSL,"34.174215, -118.345928",34.174215,-118.345928,0,54.3,1,0,0,Offer E,1,0,0,0,Bank Withdrawal,1,29245,0,Q3,0,5,0,California,0,0,0,1,54.3,10,34.02,0.0,98.32,0,0,91505,0 +28,41,43.77,,,39,Anaheim,5565,Month-to-Month,United States,9348-YVOMK,Stayed,0,0,Male,1,DSL,"33.807864, -117.923782",33.807864,-117.923782,0,44.8,0,0,0,Offer E,0,0,1,0,Credit Card,1,45086,0,Q3,0,4,0,California,0,1,0,4,176.2,0,175.08,0.0,351.28,1,1,92802,0 +62,7,1.72,,,28,Lake Isabella,5197,Two Year,United States,8197-BFWVU,Stayed,0,1,Female,1,Cable,"35.607875, -118.466318",35.607875,-118.466318,1,93.25,1,0,2,Offer A,1,1,1,1,Bank Withdrawal,1,5564,1,Q3,1,3,0,California,1,1,1,72,6688.95,0,123.84,0.0,6812.79,0,1,93240,0 +55,23,5.0,,,49,Santa Ana,3206,One Year,United States,5756-JYOJT,Stayed,0,1,Female,1,Cable,"33.765893, -117.881533",33.765893,-117.881533,0,64.9,0,0,0,,0,0,0,0,Credit Card,1,37879,1,Q3,0,3,0,California,1,1,0,11,697.25,0,55.0,0.0,752.25,0,1,92706,0 +32,25,38.51,Competitor,Competitor made better offer,82,Stockton,2414,Month-to-Month,United States,7851-WZEKY,Churned,0,0,Female,1,Fiber Optic,"38.029729, -121.387999",38.029729,-121.387999,0,95.15,1,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,19109,0,Q3,0,2,0,California,1,1,1,2,196.9,0,77.02,0.0,273.92,0,1,95219,1 +35,0,40.2,,,31,Mather,2928,Month-to-Month,United States,0594-UFTUL,Stayed,1,0,Male,0,,"38.549822, -121.266725",38.549822,-121.266725,1,19.85,0,3,1,Offer D,0,0,1,1,Credit Card,1,929,0,Q3,1,4,0,California,0,0,0,13,252.0,0,522.6,0.0,774.6,0,0,95655,0 +25,52,24.33,,,27,Mill Creek,4700,Month-to-Month,United States,3162-ZJZFU,Stayed,1,0,Male,1,Fiber Optic,"40.331975, -121.460674",40.331975,-121.460674,1,92.55,0,2,5,,1,0,1,1,Bank Withdrawal,1,78,1,Q3,1,3,0,California,0,0,1,53,4779.45,0,1289.49,0.0,6068.94,1,1,96061,0 +73,18,44.54,,,21,Oakland,4414,One Year,United States,8166-ORCHU,Stayed,0,0,Male,1,Fiber Optic,"37.758019, -122.138678",37.758019,-122.138678,1,93.55,0,0,10,,1,1,1,1,Bank Withdrawal,1,42854,1,Q3,1,4,1,California,1,0,0,33,3055.5,0,1469.82,0.0,4525.32,0,1,94605,0 +48,26,12.02,,,76,Wendel,5993,Two Year,United States,5980-BDHPY,Stayed,0,1,Male,1,Cable,"40.345949, -120.081187",40.345949,-120.081187,1,87.1,1,0,5,,1,1,1,1,Bank Withdrawal,1,162,1,Q3,1,3,0,California,1,1,1,72,6230.1,0,865.44,0.0,7095.54,0,1,96136,0 +42,0,1.75,,,39,Los Angeles,3656,One Year,United States,1439-LCGVL,Stayed,0,0,Female,0,,"34.051809, -118.383843",34.051809,-118.383843,1,19.2,0,0,10,Offer C,0,0,0,1,Credit Card,1,27799,0,Q3,1,3,0,California,0,0,0,26,459.6,0,45.5,0.0,505.1,0,0,90035,0 +66,19,13.51,,,79,Santa Ynez,2399,One Year,United States,1307-TVUFB,Stayed,0,0,Male,1,Fiber Optic,"34.630356, -120.032564",34.630356,-120.032564,0,79.35,1,0,0,,1,0,1,0,Bank Withdrawal,1,5710,0,Q3,0,4,1,California,0,0,0,42,3344.1,0,567.42,0.0,3911.52,0,1,93460,0 +44,2,42.26,,,47,Long Beach,4790,Month-to-Month,United States,7811-JIVPF,Stayed,0,1,Female,1,Cable,"33.864622, -118.179626",33.864622,-118.179626,0,49.7,0,0,0,,0,0,0,0,Credit Card,1,91664,0,Q3,0,5,0,California,0,0,0,23,1081.25,150,971.98,0.0,2203.23,0,0,90805,0 +41,29,12.96,,,43,San Diego,2253,Month-to-Month,United States,3604-WLABM,Stayed,0,1,Female,1,DSL,"32.741499, -117.127409",32.741499,-117.127409,0,54.25,0,0,0,Offer D,0,0,0,0,Bank Withdrawal,1,47689,1,Q3,0,4,0,California,0,0,0,10,583.0,0,129.6,0.0,712.6,0,1,92104,0 +44,51,33.01,,,73,Midway City,5780,Two Year,United States,3580-HYCSP,Stayed,1,1,Male,1,Fiber Optic,"33.744439, -117.98588",33.744439,-117.98588,1,110.3,1,4,10,,1,1,1,1,Bank Withdrawal,1,8660,0,Q3,1,3,0,California,1,1,1,72,7966.9,0,2376.72,0.0,10343.62,0,1,92655,0 +50,12,31.22,,,37,Vista,5624,Month-to-Month,United States,5392-AKEMH,Stayed,0,0,Female,1,DSL,"33.17494, -117.242761",33.17494,-117.242761,0,45.05,0,0,0,,0,0,1,0,Bank Withdrawal,1,62036,0,Q3,0,4,0,California,0,0,0,12,523.1,0,374.64,0.0,897.74,0,1,92083,0 +57,30,45.35,,,53,Springville,4799,One Year,United States,4423-JWZJN,Stayed,1,1,Male,1,Fiber Optic,"36.245926, -118.693138",36.245926,-118.693138,1,90.25,1,2,9,Offer B,0,0,0,1,Credit Card,1,3546,0,Q3,1,4,0,California,1,1,0,64,5629.15,0,2902.4,0.0,8531.55,0,1,93265,0 +33,28,3.51,Competitor,Competitor made better offer,96,San Diego,4415,Month-to-Month,United States,0348-SDKOL,Churned,0,1,Female,1,Fiber Optic,"32.825086, -117.199424",32.825086,-117.199424,1,102.1,1,0,1,,0,0,1,1,Credit Card,1,51213,1,Q3,1,2,0,California,1,1,1,58,5885.4,100,203.58,0.0,6188.98,0,0,92117,1 +42,3,2.5,,,55,Mountain Center,4212,Month-to-Month,United States,8677-HDZEE,Stayed,0,0,Female,1,Fiber Optic,"33.638645, -116.55783",33.638645,-116.55783,0,105.45,1,0,0,Offer B,1,0,1,0,Bank Withdrawal,1,1500,1,Q3,0,3,0,California,1,1,1,56,5916.95,0,140.0,0.0,6056.95,0,1,92561,0 +21,0,13.27,,,78,San Francisco,4067,Two Year,United States,8237-ULIXL,Stayed,0,0,Female,0,,"37.74441, -122.486764",37.74441,-122.486764,1,24.85,1,0,1,Offer A,0,0,0,1,Credit Card,1,42959,0,Q3,1,3,0,California,0,0,0,72,1871.85,0,955.44,0.0,2827.29,1,0,94116,0 +47,26,0.0,,,40,Apple Valley,2782,Month-to-Month,United States,4950-BDEUX,Stayed,0,1,Male,1,DSL,"34.424926, -117.184503",34.424926,-117.184503,0,49.2,0,0,0,Offer C,0,0,0,0,Bank Withdrawal,0,28819,0,Q3,0,4,0,California,1,1,1,35,1701.65,0,0.0,0.0,1701.65,0,1,92308,0 +51,19,46.7,,,57,San Pedro,5121,One Year,United States,2000-MPKCA,Stayed,0,1,Female,1,Fiber Optic,"33.744119, -118.31448",33.744119,-118.31448,0,107.75,1,0,0,Offer B,1,1,1,0,Bank Withdrawal,1,21279,0,Q3,0,3,0,California,1,1,1,58,6332.75,0,2708.6,0.0,9041.35,0,1,90732,0 +27,82,36.69,,,37,Castroville,2849,Month-to-Month,United States,3518-PZXZQ,Joined,0,0,Female,1,DSL,"36.784481, -121.759054",36.784481,-121.759054,1,55.3,0,0,8,,0,0,1,1,Credit Card,1,8582,0,Q3,1,3,0,California,0,0,1,1,55.3,0,36.69,0.0,91.99,1,1,95012,0 +30,59,46.88,Competitor,Competitor made better offer,87,San Diego,3520,Month-to-Month,United States,3074-GQWYX,Churned,0,0,Male,1,Fiber Optic,"32.825086, -117.199424",32.825086,-117.199424,0,75.9,1,0,0,,0,0,1,0,Bank Withdrawal,1,51213,0,Q3,0,2,0,California,0,0,0,5,357.75,0,234.4,0.0,592.15,0,1,92117,1 +68,21,10.53,,,34,Simi Valley,5525,Two Year,United States,0015-UOCOJ,Stayed,0,0,Female,1,DSL,"34.296813, -118.685703",34.296813,-118.685703,0,48.2,0,0,0,Offer E,0,1,1,0,Bank Withdrawal,1,49027,0,Q3,0,3,1,California,0,0,0,7,340.35,0,73.71,0.0,414.06,0,1,93063,0 +40,57,46.1,,,76,Claremont,4952,Two Year,United States,8591-TKMZH,Stayed,1,0,Male,1,Fiber Optic,"34.127621, -117.717863",34.127621,-117.717863,1,111.1,1,3,1,Offer B,1,1,1,1,Credit Card,1,34716,1,Q3,1,4,0,California,1,1,1,59,6555.2,0,2719.9,0.0,9275.1,0,1,91711,0 +56,6,26.04,,,76,Yuba City,5050,Two Year,United States,2091-GPPIQ,Stayed,0,0,Female,1,Cable,"39.02741, -121.614982",39.02741,-121.614982,1,78.95,1,0,10,Offer A,1,0,1,1,Bank Withdrawal,1,34967,1,Q3,1,5,0,California,1,1,1,72,5730.15,0,1874.88,0.0,7605.03,0,1,95991,0 +54,0,13.43,,,67,Castaic,3214,Two Year,United States,8148-WOCMK,Stayed,1,0,Male,0,,"34.506627, -118.699048",34.506627,-118.699048,1,19.6,0,3,1,Offer E,0,0,0,1,Credit Card,1,22177,0,Q3,1,5,0,California,0,0,0,8,125.0,0,107.44,0.0,232.44,0,0,91384,0 +27,0,16.04,Attitude,Attitude of support person,91,Port Hueneme,4479,Month-to-Month,United States,1009-IRMNA,Churned,0,0,Female,0,,"34.110124, -119.100972",34.110124,-119.100972,0,20.0,0,0,0,Offer E,0,0,0,0,Bank Withdrawal,1,25634,0,Q3,0,3,0,California,0,0,0,7,137.6,0,112.28,0.0,249.88,1,0,93041,1 +30,47,0.0,,,32,Granada Hills,4556,Two Year,United States,6348-SNFUS,Stayed,0,1,Male,1,Cable,"34.291273, -118.505104",34.291273,-118.505104,1,55.45,0,0,5,Offer A,1,1,1,1,Credit Card,0,48867,1,Q3,1,3,0,California,1,1,0,72,4179.2,0,0.0,0.0,4179.2,0,1,91344,0 +52,25,47.59,,,27,Huntington Beach,4759,One Year,United States,9798-DRYDS,Stayed,0,1,Female,1,DSL,"33.679659, -118.016195",33.679659,-118.016195,1,61.95,1,0,6,,0,0,1,1,Mailed Check,1,42663,1,Q3,1,5,0,California,0,0,0,17,1070.7,0,809.03,0.0,1879.73,0,1,92648,0 +27,52,24.83,Competitor,Competitor made better offer,90,Fallbrook,5115,Month-to-Month,United States,9734-UYXQI,Churned,0,0,Female,1,Cable,"33.362575, -117.299644",33.362575,-117.299644,0,49.4,1,0,0,,0,0,1,0,Bank Withdrawal,1,42239,0,Q3,0,1,0,California,0,1,0,2,106.55,0,49.66,0.0,156.21,1,1,92028,1 +42,0,30.91,Competitor,Competitor made better offer,65,Sacramento,5671,Month-to-Month,United States,8785-EPNCG,Churned,0,0,Male,0,,"38.608405, -121.449942",38.608405,-121.449942,0,23.15,1,0,0,,0,0,0,0,Credit Card,1,25355,0,Q3,0,1,0,California,0,0,0,11,245.2,0,340.01,0.0,585.21,0,0,95815,1 +32,0,26.85,,,67,Bonita,5219,Two Year,United States,5902-WBLSE,Stayed,1,0,Female,0,,"32.67117, -117.00232",32.67117,-117.00232,1,20.15,0,1,0,,0,0,1,1,Credit Card,1,17389,0,Q3,0,3,0,California,0,0,0,70,1411.2,0,1879.5,0.0,3290.7,0,0,91902,0 +36,10,0.0,,,45,Los Angeles,4207,Month-to-Month,United States,3307-TLCUD,Stayed,0,1,Male,1,Cable,"33.973616, -118.24902",33.973616,-118.24902,1,34.4,0,0,1,,0,1,0,1,Mailed Check,0,54492,0,Q3,1,3,0,California,0,0,0,17,592.75,0,0.0,0.0,592.75,0,1,90001,0 +23,0,37.85,,,70,Roseville,2948,Month-to-Month,United States,3407-QGWLG,Joined,1,0,Male,0,,"38.736685, -121.251984",38.736685,-121.251984,0,20.05,0,1,0,,0,0,1,0,Credit Card,1,25173,0,Q3,0,4,0,California,0,0,0,3,75.45,0,113.55,0.0,189.0,1,0,95661,0 +42,9,6.19,,,47,Irvine,6124,Two Year,United States,8879-XUAHX,Stayed,0,1,Male,1,Fiber Optic,"33.680302, -117.833296",33.680302,-117.833296,1,116.25,1,0,4,,1,1,1,1,Bank Withdrawal,1,22499,1,Q3,1,3,0,California,1,1,1,71,8564.75,0,439.49,0.0,9004.24,0,1,92614,0 +79,11,33.1,,,69,Los Angeles,4449,One Year,United States,4929-XIHVW,Joined,0,1,Male,1,Fiber Optic,"34.030578, -118.399613",34.030578,-118.399613,1,95.5,0,0,10,Offer E,0,0,1,1,Credit Card,1,58218,0,Q3,1,5,1,California,1,0,1,2,181.65,10,66.2,0.0,257.85,0,0,90034,0 +58,5,13.03,,,48,Corcoran,4975,Two Year,United States,6177-PEVRA,Stayed,0,0,Female,1,DSL,"36.04533, -119.532424",36.04533,-119.532424,0,55.5,0,0,0,,1,1,0,0,Credit Card,1,23506,0,Q3,0,4,0,California,0,0,0,48,2627.35,0,625.44,0.0,3252.79,0,1,93212,0 +37,13,24.63,Other,Don't know,96,Keene,3579,Month-to-Month,United States,2189-WWOEW,Churned,0,0,Female,1,Fiber Optic,"35.214982, -118.59049",35.214982,-118.59049,0,85.9,0,0,0,,1,0,1,0,Bank Withdrawal,1,1436,0,Q3,0,3,0,California,1,1,0,15,1269.55,0,369.45,0.0,1639.0,0,1,93531,1 +72,30,11.12,Competitor,Competitor made better offer,77,San Diego,2415,Month-to-Month,United States,5747-PMBSQ,Churned,0,1,Male,1,Fiber Optic,"32.886925, -117.152162",32.886925,-117.152162,1,92.5,0,0,1,,1,0,1,1,Credit Card,1,74232,1,Q3,1,1,1,California,0,0,1,10,934.1,100,111.2,0.0,1145.3,0,0,92126,1 +29,0,8.39,,,36,Washington,5423,Two Year,United States,7876-DNYAP,Stayed,1,0,Female,0,,"39.34128, -120.786867",39.34128,-120.786867,1,19.8,0,2,7,Offer A,0,0,0,1,Credit Card,1,145,0,Q3,1,5,0,California,0,0,0,69,1436.95,0,578.91,0.0,2015.86,1,0,95986,0 +22,46,15.18,,,75,Yountville,3619,Month-to-Month,United States,6288-LBEAR,Stayed,0,0,Female,1,Fiber Optic,"38.421458, -122.365048",38.421458,-122.365048,0,79.1,0,0,0,,1,0,1,0,Credit Card,1,2873,1,Q3,0,5,0,California,0,0,0,23,1783.75,0,349.14,0.0,2132.89,1,1,94599,0 +21,0,39.84,,,56,Los Angeles,2980,Month-to-Month,United States,4163-KIUHY,Stayed,0,0,Male,0,,"34.048013, -118.293953",34.048013,-118.293953,0,25.6,1,0,0,,0,0,1,0,Bank Withdrawal,1,62784,0,Q3,0,4,0,California,0,0,0,35,901.25,0,1394.4,0.0,2295.65,1,0,90006,0 +38,7,25.81,,,71,Los Osos,4916,Month-to-Month,United States,9667-TKTVZ,Joined,0,0,Female,1,Cable,"35.279984, -120.824288",35.279984,-120.824288,0,54.35,1,0,0,,0,0,1,0,Credit Card,1,14859,1,Q3,0,5,0,California,0,0,0,2,117.05,0,51.62,0.0,168.67,0,1,93402,0 +53,12,0.0,Attitude,Attitude of service provider,76,Shafter,5360,Month-to-Month,United States,0601-WZHJF,Churned,0,0,Male,1,DSL,"35.490705, -119.286833",35.490705,-119.286833,1,46.35,0,0,1,Offer D,0,0,0,1,Bank Withdrawal,0,15177,0,Q3,1,3,0,California,1,1,1,14,667.7,0,0.0,0.0,667.7,0,1,93263,1 +59,0,26.47,,,49,Georgetown,3330,Month-to-Month,United States,1614-JBEBI,Stayed,0,0,Female,0,,"38.9386, -120.785514",38.9386,-120.785514,0,20.7,0,0,0,Offer E,0,0,1,0,Mailed Check,1,2723,0,Q3,0,5,0,California,0,0,0,8,137.6,0,211.76,0.0,349.36,0,0,95634,0 +44,0,26.37,Price,Long distance charges,67,Rescue,3830,Month-to-Month,United States,8073-IJDCM,Churned,0,0,Female,0,,"38.724322, -120.991237",38.724322,-120.991237,0,20.3,0,0,0,Offer E,0,0,1,0,Mailed Check,1,3815,0,Q3,0,3,0,California,0,0,0,1,20.3,0,26.37,0.0,46.67,0,0,95672,1 +43,13,15.94,,,70,Lompoc,5879,Two Year,United States,0266-GMEAO,Stayed,1,1,Male,1,Fiber Optic,"34.601055, -120.382917",34.601055,-120.382917,1,114.3,1,1,1,,1,1,1,1,Credit Card,1,51737,1,Q3,1,3,0,California,1,1,1,72,8058.55,0,1147.68,0.0,9206.23,0,1,93436,0 +28,69,34.44,Attitude,Attitude of support person,67,Newhall,4097,Month-to-Month,United States,0621-TWIEM,Churned,0,0,Male,1,Cable,"34.370378, -118.504118",34.370378,-118.504118,0,45.55,0,0,0,Offer D,0,0,1,0,Bank Withdrawal,1,30742,0,Q3,0,1,0,California,0,1,0,10,402.6,0,344.4,0.0,747.0,1,1,91321,1 +41,25,31.73,Attitude,Attitude of support person,73,San Joaquin,3696,Month-to-Month,United States,2311-QYMUQ,Churned,0,1,Female,1,Fiber Optic,"36.600193, -120.153393",36.600193,-120.153393,1,89.45,0,0,1,,1,0,1,1,Credit Card,1,4318,0,Q3,1,3,0,California,0,0,1,16,1430.25,0,507.68,0.0,1937.93,0,1,93660,1 +74,6,39.12,Dissatisfaction,Network reliability,73,Santa Rosa,3802,Month-to-Month,United States,2856-NNASM,Churned,0,0,Male,1,Fiber Optic,"38.394091, -122.739814",38.394091,-122.739814,0,89.55,0,0,0,,0,0,1,0,Mailed Check,1,30876,0,Q3,0,1,1,California,1,1,1,43,3856.75,0,1682.16,0.0,5538.91,0,1,95407,1 +32,18,11.57,,,76,Temecula,6016,One Year,United States,5968-XQIVE,Stayed,0,0,Male,1,Fiber Optic,"33.507255, -117.029473",33.507255,-117.029473,1,89.7,1,0,2,Offer A,1,0,1,1,Bank Withdrawal,1,46171,0,Q3,1,3,0,California,0,0,1,72,6588.95,0,833.04,0.0,7421.99,0,1,92592,0 +74,25,46.65,,,74,Los Angeles,2868,Two Year,United States,4854-CIDCF,Joined,0,1,Female,1,Fiber Optic,"34.108833, -118.229715",34.108833,-118.229715,0,73.85,0,0,0,,0,0,0,0,Bank Withdrawal,1,47534,0,Q3,0,4,1,California,0,0,0,3,196.4,0,139.95,0.0,336.35,0,1,90065,0 +61,20,7.56,,,80,Newport Beach,5948,Month-to-Month,United States,6693-FRIRW,Stayed,0,1,Male,1,Fiber Optic,"33.601309, -117.902304",33.601309,-117.902304,0,101.3,0,0,0,,1,0,0,0,Credit Card,1,4242,0,Q3,0,3,0,California,1,1,1,18,1794.65,0,136.08,0.0,1930.73,0,1,92661,0 +37,16,38.98,,,45,San Jacinto,5666,One Year,United States,5174-ITUMV,Stayed,1,1,Male,1,Fiber Optic,"33.796568, -116.924723",33.796568,-116.924723,1,105.4,1,2,0,Offer A,1,0,1,1,Bank Withdrawal,1,21349,0,Q3,0,5,0,California,1,1,1,67,6989.45,0,2611.66,0.0,9601.11,0,1,92583,0 +57,12,0.0,Dissatisfaction,Network reliability,79,Auburn,4568,Month-to-Month,United States,2091-MJTFX,Churned,1,0,Female,1,DSL,"38.99003, -121.114408",38.99003,-121.114408,1,51.2,0,2,1,,0,0,0,1,Credit Card,0,18197,1,Q3,1,3,0,California,1,1,1,30,1561.5,0,0.0,0.0,1561.5,0,1,95602,1 +37,52,8.39,,,67,Anaheim,5661,Two Year,United States,2404-JIBFC,Stayed,1,1,Female,1,DSL,"33.818, -117.974404",33.818,-117.974404,1,85.1,1,3,1,,0,1,1,1,Bank Withdrawal,1,81333,1,Q3,1,3,0,California,1,1,1,55,4657.95,0,461.45,0.0,5119.4,0,1,92804,0 +24,47,29.58,,,74,Bakersfield,5841,Two Year,United States,4006-HKYHO,Stayed,0,1,Male,1,DSL,"35.16207, -119.194488",35.16207,-119.194488,0,86.7,0,0,0,,1,1,1,0,Bank Withdrawal,1,20440,1,Q3,0,3,0,California,1,1,1,63,5309.5,0,1863.54,0.0,7173.04,1,1,93311,0 +57,5,38.21,,,48,Gardena,5556,One Year,United States,8879-ZKJOF,Stayed,0,1,Female,1,DSL,"33.90139, -118.315697",33.90139,-118.315697,0,79.85,0,0,0,,0,1,1,0,Bank Withdrawal,1,26442,1,Q3,0,4,0,California,1,1,1,41,3320.75,0,1566.61,0.0,4887.36,0,1,90249,0 +34,17,35.55,,,71,Rancho Cordova,5477,Two Year,United States,6681-ZSEXG,Stayed,0,1,Male,1,DSL,"38.591134, -121.161585",38.591134,-121.161585,1,59.5,1,0,9,Offer B,1,0,0,1,Credit Card,1,299,0,Q3,1,5,0,California,0,0,0,56,3389.25,0,1990.8,0.0,5380.05,0,1,95742,0 +31,11,3.97,,,79,Campo,4796,Month-to-Month,United States,7442-YGZFK,Joined,0,0,Male,1,DSL,"32.673483, -116.472863",32.673483,-116.472863,0,49.8,1,0,0,,0,0,1,0,Credit Card,1,3133,0,Q3,0,4,0,California,0,0,0,1,49.8,0,3.97,0.0,53.77,0,1,91906,0 +69,25,9.9,Attitude,Attitude of service provider,93,Tahoe Vista,4389,One Year,United States,7632-MNYOY,Churned,0,1,Male,1,Fiber Optic,"39.24124, -120.054765",39.24124,-120.054765,0,110.9,1,0,0,,1,0,0,0,Credit Card,1,678,1,Q3,0,3,1,California,1,0,1,66,7432.05,0,653.4,0.0,8085.45,0,1,96148,1 +33,19,40.22,,,46,Long Beach,2563,Month-to-Month,United States,6551-GNYDG,Stayed,1,0,Female,1,Fiber Optic,"33.823943, -118.111335",33.823943,-118.111335,1,80.9,0,1,7,,0,0,1,1,Bank Withdrawal,1,37417,0,Q3,1,5,0,California,1,1,0,14,1152.8,0,563.08,0.0,1715.88,0,1,90808,0 +73,0,35.14,,,51,Sacramento,5443,One Year,United States,8395-ETZKQ,Stayed,1,0,Male,0,,"38.660442, -121.346321",38.660442,-121.346321,1,19.5,0,1,8,,0,0,0,1,Bank Withdrawal,1,20993,0,Q3,1,3,1,California,0,0,0,68,1193.55,0,2389.52,0.0,3583.07,0,0,95841,0 +35,21,28.19,,,76,Dillon Beach,2166,Month-to-Month,United States,4026-SKKHW,Joined,0,0,Male,1,Cable,"38.24458, -122.956268",38.24458,-122.956268,0,50.25,0,0,0,,0,0,1,0,Credit Card,1,330,1,Q3,0,3,0,California,0,0,0,3,152.3,0,84.57,0.0,236.87,0,1,94929,0 +56,0,3.6,,,78,Sequoia National Park,3428,One Year,United States,2809-ILCYT,Stayed,0,0,Female,0,,"36.527243, -118.594938",36.527243,-118.594938,1,26.8,1,0,10,,0,0,1,1,Credit Card,1,56,0,Q3,1,5,0,California,0,0,0,25,733.55,0,90.0,0.0,823.55,0,0,93262,0 +59,13,32.5,,,48,Windsor,4905,Two Year,United States,9933-QRGTX,Stayed,0,0,Female,1,Fiber Optic,"38.527297, -122.810044",38.527297,-122.810044,1,97.2,0,0,6,,0,1,1,1,Bank Withdrawal,1,23701,1,Q3,1,4,0,California,1,1,1,60,5611.75,0,1950.0,0.0,7561.75,0,1,95492,0 +43,0,44.86,,,48,Nipton,4408,Two Year,United States,5821-MMEIL,Stayed,0,0,Female,0,,"35.478736, -115.516984",35.478736,-115.516984,1,19.9,0,0,6,,0,0,0,1,Bank Withdrawal,1,162,0,Q3,1,5,0,California,0,0,0,57,1115.6,0,2557.02,0.0,3672.62,0,0,92364,0 +38,9,12.16,,,57,San Juan Bautista,5928,Month-to-Month,United States,4646-QZXTF,Stayed,0,1,Female,1,DSL,"36.810568, -121.503022",36.810568,-121.503022,1,81.25,0,0,4,,0,1,0,1,Bank Withdrawal,1,3402,1,Q3,1,3,0,California,1,1,1,7,580.1,0,85.12,47.36,617.86,0,1,95045,0 +75,29,40.45,Attitude,Attitude of support person,90,Berkeley,5906,Month-to-Month,United States,4822-RVYBB,Churned,0,1,Male,1,Fiber Optic,"37.871416, -122.246597",37.871416,-122.246597,0,100.6,1,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,21205,0,Q3,0,1,1,California,1,0,1,8,819.4,0,323.6,0.0,1143.0,0,1,94704,1 +26,59,5.16,Competitor,Competitor offered higher download speeds,87,Sonoma,3722,Month-to-Month,United States,3440-JPSCL,Churned,0,1,Female,1,Fiber Optic,"38.25485, -122.461799",38.25485,-122.461799,0,99.95,0,0,0,,0,0,1,0,Mailed Check,1,34314,1,Q3,0,2,0,California,1,1,1,6,547.65,0,30.96,0.0,578.61,1,1,95476,1 +77,17,35.11,Competitor,Competitor had better devices,84,Los Angeles,4412,One Year,United States,7124-UGSUR,Churned,0,1,Female,1,Fiber Optic,"34.099869, -118.326843",34.099869,-118.326843,1,104.4,1,0,1,,1,0,1,1,Credit Card,1,30568,0,Q3,1,1,1,California,1,0,1,61,6405.0,0,2141.71,0.0,8546.71,0,1,90028,1 +65,3,34.66,Other,Don't know,74,Roseville,2016,Month-to-Month,United States,8884-ADFVN,Churned,0,1,Male,1,Fiber Optic,"38.759751, -121.288545",38.759751,-121.288545,1,101.95,1,0,2,,0,0,1,1,Bank Withdrawal,1,30614,0,Q3,1,1,1,California,1,1,1,7,700.85,0,242.62,0.0,943.47,0,1,95678,1 +67,25,16.82,,,54,Trinity Center,5092,Two Year,United States,6374-NTQLP,Stayed,1,1,Male,1,Fiber Optic,"41.081847, -122.700545",41.081847,-122.700545,1,104.1,0,2,4,,0,1,1,1,Credit Card,1,734,1,Q3,1,3,1,California,1,0,1,72,7447.7,40,1211.04,0.0,8698.74,0,0,96091,0 +19,59,4.19,,,66,San Marino,2721,Month-to-Month,United States,5947-SGKCL,Stayed,1,1,Female,1,Fiber Optic,"34.122671, -118.112911",34.122671,-118.112911,1,105.35,1,3,6,Offer D,1,0,1,1,Bank Withdrawal,1,13158,0,Q3,1,3,0,California,1,1,1,15,1559.25,0,62.85,0.0,1622.1,1,1,91108,0 +62,0,41.93,,,42,Corning,2878,Month-to-Month,United States,3694-GLTJM,Stayed,0,0,Female,0,,"39.913777, -122.289984",39.913777,-122.289984,0,19.65,0,0,0,,0,0,1,0,Credit Card,1,13840,0,Q3,0,3,0,California,0,0,0,5,92.05,0,209.65,0.0,301.7,0,0,96021,0 +74,10,14.78,,,33,Santa Ana,3155,Two Year,United States,7025-WCBNE,Stayed,0,0,Male,1,DSL,"33.766004, -117.786763",33.766004,-117.786763,0,59.6,1,0,0,,1,0,0,0,Bank Withdrawal,1,44117,1,Q3,0,3,1,California,0,0,0,47,2754.0,0,694.66,0.0,3448.66,0,1,92705,0 +19,51,40.32,,,44,Helendale,2626,Month-to-Month,United States,0842-IWYCP,Stayed,0,0,Female,1,Cable,"34.757783, -117.33997",34.757783,-117.33997,0,44.95,0,0,0,,0,0,0,0,Bank Withdrawal,1,4948,0,Q3,0,5,0,California,0,0,0,46,2168.9,0,1854.72,0.0,4023.62,1,1,92342,0 +79,6,5.14,,,66,Roseville,6161,One Year,United States,7994-XIRTR,Stayed,0,1,Male,1,DSL,"38.784329, -121.373245",38.784329,-121.373245,0,65.25,0,0,0,Offer B,0,0,0,0,Bank Withdrawal,1,25418,1,Q3,0,4,1,California,1,0,0,54,3529.95,0,277.56,33.07,3774.44,0,1,95747,0 +53,0,16.72,,,57,Sherman Oaks,4451,One Year,United States,5961-VUSRV,Stayed,0,0,Female,0,,"34.147149, -118.463365",34.147149,-118.463365,0,19.35,0,0,0,Offer D,0,0,1,0,Bank Withdrawal,1,22085,0,Q3,0,5,0,California,0,0,0,12,219.35,0,200.64,0.0,419.99,0,0,91403,0 +61,0,22.97,,,22,Turlock,4204,Month-to-Month,United States,7542-CYDDM,Stayed,0,0,Male,0,,"37.529656, -120.854357",37.529656,-120.854357,0,20.05,0,0,0,,0,0,0,0,Credit Card,1,24708,0,Q3,0,3,0,California,0,0,0,18,358.5,0,413.46,0.0,771.96,0,0,95382,0 +34,0,26.11,,,23,Platina,3971,One Year,United States,6924-TDGMT,Stayed,0,0,Male,0,,"40.367964, -122.937379",40.367964,-122.937379,1,20.55,0,0,6,,0,0,1,1,Credit Card,1,215,0,Q3,1,5,0,California,0,0,0,11,184.95,0,287.21,0.0,472.16,0,0,96076,0 +50,25,22.86,Dissatisfaction,Network reliability,90,La Habra,4154,Month-to-Month,United States,4510-HIMLV,Churned,0,0,Male,1,Fiber Optic,"33.940619, -117.9513",33.940619,-117.9513,0,69.8,0,0,0,,0,0,1,0,Bank Withdrawal,1,67354,0,Q3,0,2,0,California,0,0,0,1,69.8,10,22.86,0.0,102.66,0,0,90631,1 +73,21,6.25,Competitor,Competitor had better devices,71,Morgan Hill,2233,Month-to-Month,United States,9253-QXKBE,Churned,0,0,Male,1,Fiber Optic,"37.161544, -121.649371",37.161544,-121.649371,1,94.45,1,0,1,,0,0,1,1,Bank Withdrawal,1,41707,0,Q3,1,1,1,California,1,0,1,29,2653.65,0,181.25,0.0,2834.9,0,1,95037,1 +61,21,48.69,,,71,Lincoln,3142,Month-to-Month,United States,3384-CTMSF,Stayed,0,1,Male,1,Fiber Optic,"38.922812, -121.312005",38.922812,-121.312005,1,104.1,1,0,2,Offer B,1,0,1,1,Bank Withdrawal,1,15286,0,Q3,1,5,0,California,1,1,1,47,5135.15,0,2288.43,0.0,7423.58,0,1,95648,0 +52,8,44.67,,,33,Mammoth Lakes,6043,Month-to-Month,United States,7824-PANSQ,Stayed,0,0,Male,1,Fiber Optic,"37.550074, -118.837167",37.550074,-118.837167,0,80.65,1,0,0,,0,0,0,0,Bank Withdrawal,1,8217,1,Q3,0,5,0,California,0,0,0,58,4807.35,0,2590.86,0.0,7398.21,0,1,93546,0 +21,73,36.05,,,65,Moreno Valley,4842,Month-to-Month,United States,8535-SFUTN,Stayed,0,1,Male,1,Fiber Optic,"33.907361, -117.109972",33.907361,-117.109972,0,106.45,1,0,0,Offer B,0,1,1,0,Bank Withdrawal,1,12743,0,Q3,0,3,0,California,1,1,1,61,6300.15,0,2199.05,0.0,8499.2,1,1,92555,0 +47,7,0.0,,,48,Cayucos,2510,Month-to-Month,United States,1853-ARAAQ,Stayed,0,1,Female,1,DSL,"35.511833, -120.918713",35.511833,-120.918713,0,50.35,0,0,0,,0,0,1,0,Credit Card,0,3220,0,Q3,0,5,0,California,1,1,1,26,1277.5,0,0.0,0.0,1277.5,0,1,93430,0 +47,19,24.08,,,25,San Rafael,4004,Two Year,United States,2193-SFWQW,Stayed,1,1,Male,1,Fiber Optic,"38.018065, -122.546024",38.018065,-122.546024,1,111.95,0,1,9,,1,1,0,1,Bank Withdrawal,1,28403,1,Q3,1,3,0,California,1,1,1,72,8033.1,0,1733.76,0.0,9766.86,0,1,94903,0 +38,4,11.3,Competitor,Competitor had better devices,68,Amador City,5640,Month-to-Month,United States,1184-PJVDB,Churned,0,0,Male,1,Fiber Optic,"38.431407, -120.8421",38.431407,-120.8421,1,79.95,0,0,1,,0,0,1,1,Bank Withdrawal,1,222,0,Q3,1,1,0,California,0,0,1,10,857.2,0,113.0,0.0,970.2,0,1,95601,1 +28,0,42.49,,,34,Modesto,5267,Two Year,United States,6980-IMXXE,Stayed,1,0,Female,0,,"37.672906, -120.946594",37.672906,-120.946594,1,20.2,0,2,5,,0,0,0,1,Bank Withdrawal,1,47613,0,Q3,1,5,0,California,0,0,0,69,1412.65,0,2931.81,0.0,4344.46,1,0,95355,0 +32,26,17.87,,,72,Vallejo,5590,Month-to-Month,United States,3301-LSLWQ,Stayed,0,0,Female,1,Cable,"38.093701, -122.276589",38.093701,-122.276589,0,66.1,1,0,0,,0,1,1,0,Bank Withdrawal,1,159,0,Q3,0,3,0,California,1,1,0,29,1912.15,0,518.23,0.0,2430.38,0,1,94592,0 +41,28,31.09,,,48,Durham,5123,Month-to-Month,United States,4472-VESGY,Stayed,1,1,Female,1,Fiber Optic,"39.607831, -121.777959",39.607831,-121.777959,1,98.15,1,1,6,,1,1,0,1,Bank Withdrawal,1,3524,0,Q3,1,4,0,California,1,1,0,52,4993.4,0,1616.68,0.0,6610.08,0,1,95938,0 +50,0,15.04,,,65,Eureka,5409,Two Year,United States,1734-ZMNTZ,Stayed,1,0,Female,0,,"40.796621, -124.15428",40.796621,-124.15428,1,25.0,1,2,1,,0,0,0,1,Credit Card,1,23224,0,Q3,1,4,0,California,0,0,0,11,300.7,0,165.44,0.0,466.14,0,0,95501,0 +24,26,32.93,,,49,Hemet,5037,One Year,United States,9289-LBQVU,Stayed,0,0,Male,1,DSL,"33.734933, -117.044145",33.734933,-117.044145,1,70.15,1,0,5,,1,0,1,1,Credit Card,1,25694,1,Q3,1,4,0,California,1,1,0,64,4480.7,0,2107.52,0.0,6588.22,1,1,92545,0 +51,3,22.56,Dissatisfaction,Lack of self-service on Website,76,San Jose,2876,Month-to-Month,United States,8364-TRMMK,Churned,0,0,Female,1,Cable,"37.424655, -121.74841",37.424655,-121.74841,0,50.65,1,0,0,Offer E,0,0,1,0,Mailed Check,1,40568,0,Q3,0,1,0,California,0,0,0,3,151.3,0,67.68,0.0,218.98,0,1,95132,1 +27,59,14.96,Attitude,Attitude of support person,78,San Gabriel,2010,Month-to-Month,United States,7603-USHJS,Churned,1,0,Male,1,Fiber Optic,"34.114772, -118.089431",34.114772,-118.089431,0,73.75,1,1,0,Offer D,0,0,1,0,Credit Card,1,23444,0,Q3,0,3,0,California,0,1,0,12,871.4,0,179.52,0.0,1050.92,1,1,91775,1 +35,16,40.35,,,43,Friant,4780,Two Year,United States,5055-BRMNE,Stayed,1,0,Female,1,Fiber Optic,"37.027663, -119.69056",37.027663,-119.69056,1,106.7,1,2,3,Offer A,0,1,0,1,Credit Card,1,1125,1,Q3,1,3,0,California,1,1,1,67,7009.5,0,2703.45,0.0,9712.95,0,1,93626,0 +46,7,36.65,Dissatisfaction,Network reliability,81,Irvine,4669,One Year,United States,2325-ZUSFD,Churned,0,0,Female,1,DSL,"33.720359, -117.733655",33.720359,-117.733655,1,70.1,0,0,1,Offer B,0,1,1,1,Bank Withdrawal,1,2762,0,Q3,1,1,0,California,1,1,1,57,3913.3,0,2089.05,0.0,6002.35,0,1,92602,1 +56,22,6.99,,,76,Carnelian Bay,3347,Month-to-Month,United States,9469-WEJBT,Stayed,0,1,Male,1,Fiber Optic,"39.227434, -120.091806",39.227434,-120.091806,1,90.35,0,0,4,,0,0,1,1,Bank Withdrawal,1,1943,1,Q3,1,3,0,California,1,1,0,37,3419.3,150,258.63,0.0,3827.93,0,0,96140,0 +63,0,29.1,,,75,Galt,4840,Month-to-Month,United States,4291-HPAXL,Joined,1,0,Male,0,,"38.274451, -121.259201",38.274451,-121.259201,0,19.85,0,2,0,,0,0,0,0,Credit Card,1,24194,0,Q3,0,3,0,California,0,0,0,1,19.85,0,29.1,0.0,48.95,0,0,95632,0 +22,27,31.03,Price,Price too high,91,Los Angeles,2318,Month-to-Month,United States,9124-LHCJQ,Churned,0,0,Female,1,Fiber Optic,"34.061918, -118.277939",34.061918,-118.277939,0,85.45,1,0,0,,0,0,1,0,Credit Card,1,44004,0,Q3,0,1,0,California,1,1,0,1,85.45,0,31.03,0.0,116.48,1,1,90057,1 +80,20,4.14,,,44,Sylmar,5397,Month-to-Month,United States,6563-VNPMN,Stayed,0,0,Female,1,Fiber Optic,"34.321621, -118.399841",34.321621,-118.399841,0,85.7,0,0,0,,1,1,1,0,Bank Withdrawal,1,81986,1,Q3,0,4,1,California,0,0,0,45,3778.1,50,186.3,0.0,4014.4,0,0,91342,0 +51,13,24.95,,,32,Malibu,4700,Two Year,United States,2040-XBAVJ,Stayed,1,1,Male,1,Fiber Optic,"34.037037, -118.705803",34.037037,-118.705803,1,114.45,1,1,0,Offer A,1,1,0,1,Bank Withdrawal,1,11,1,Q3,0,3,0,California,1,1,1,72,8100.55,0,1796.4,0.0,9896.95,0,1,90263,0 +49,24,0.0,,,48,Geyserville,5671,Two Year,United States,6434-TTGJP,Stayed,1,1,Male,1,Cable,"38.731771, -123.064272",38.731771,-123.064272,1,53.7,0,2,2,Offer D,1,1,0,1,Credit Card,0,2349,1,Q3,1,3,0,California,1,1,0,10,521.0,0,0.0,22.97,498.03,0,1,95441,0 +40,0,13.85,,,80,Laguna Beach,3075,Month-to-Month,United States,7291-CDTMJ,Joined,0,0,Male,0,,"33.570023, -117.773669",33.570023,-117.773669,0,19.65,0,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,25206,0,Q3,0,3,0,California,0,0,0,1,19.65,0,13.85,0.0,33.5,0,0,92651,0 +64,26,37.68,Competitor,Competitor had better devices,82,Ocotillo,3463,Month-to-Month,United States,1122-JWTJW,Churned,1,0,Male,1,Fiber Optic,"32.698964, -115.886656",32.698964,-115.886656,1,70.65,0,2,1,,0,0,1,1,Credit Card,1,471,0,Q3,1,1,0,California,0,0,0,1,70.65,0,37.68,0.0,108.33,0,1,92259,1 +74,16,41.8,,,38,Klamath,4438,Two Year,United States,0929-PECLO,Stayed,0,1,Female,1,Fiber Optic,"41.572813, -124.035011",41.572813,-124.035011,0,89.6,1,0,0,Offer B,0,0,1,0,Bank Withdrawal,1,1215,0,Q3,0,4,1,California,1,1,0,63,5538.8,0,2633.4,0.0,8172.2,0,1,95548,0 +27,0,12.39,,,29,Bass Lake,4905,Month-to-Month,United States,3847-BAERP,Stayed,0,0,Female,0,,"37.458367, -119.345011",37.458367,-119.345011,0,20.9,0,0,0,,0,0,1,0,Credit Card,1,613,0,Q3,0,5,0,California,0,0,0,10,247.0,0,123.9,0.0,370.9,1,0,93604,0 +35,14,0.0,,,67,Los Angeles,5463,Month-to-Month,United States,8799-OXZMD,Stayed,0,1,Female,1,DSL,"34.072945, -118.37267",34.072945,-118.37267,0,29.75,0,0,0,Offer C,0,0,1,0,Credit Card,0,21739,0,Q3,0,5,0,California,0,0,0,28,790.7,0,0.0,0.0,790.7,0,1,90048,0 +60,0,1.69,,,49,Oakland,4193,Two Year,United States,0780-XNZFN,Stayed,0,0,Male,0,,"37.84551, -122.235181",37.84551,-122.235181,0,20.65,0,0,0,,0,0,0,0,Bank Withdrawal,1,15438,0,Q3,0,5,0,California,0,0,0,57,1125.6,0,96.33,0.0,1221.93,0,0,94618,0 +36,18,34.62,,,32,Ranchita,5570,One Year,United States,2898-MRKPI,Stayed,1,0,Male,1,Fiber Optic,"33.215251, -116.53633",33.215251,-116.53633,1,101.05,1,1,10,Offer A,1,0,1,1,Credit Card,1,339,0,Q3,1,4,0,California,1,1,1,68,6770.5,0,2354.16,0.0,9124.66,0,1,92066,0 +32,30,39.52,,,61,Compton,3817,One Year,United States,8627-ZYGSZ,Stayed,0,0,Male,1,Fiber Optic,"33.88151, -118.234451",33.88151,-118.234451,1,78.9,1,0,8,Offer B,1,0,1,1,Bank Withdrawal,1,47305,0,Q3,1,5,0,California,0,0,0,47,3650.35,0,1857.44,0.0,5507.79,0,1,90220,0 +33,20,34.76,,,62,Ludlow,4668,Two Year,United States,4615-PIVVU,Stayed,0,1,Female,1,Cable,"34.702766, -116.093376",34.702766,-116.093376,0,66.5,0,0,0,,0,0,0,0,Credit Card,1,23,1,Q3,0,5,0,California,1,1,0,42,2762.75,0,1459.92,0.0,4222.67,0,1,92338,0 +52,19,0.0,,,21,National City,5100,Month-to-Month,United States,5882-CMAZQ,Stayed,1,0,Female,1,DSL,"32.67102, -117.095235",32.67102,-117.095235,1,34.25,0,2,9,,1,0,0,1,Bank Withdrawal,0,62355,1,Q3,1,5,0,California,0,0,0,5,163.55,0,0.0,0.0,163.55,0,1,91950,0 +52,0,49.95,,,55,Rancho Santa Fe,4295,Two Year,United States,8219-VYBVI,Stayed,1,0,Male,0,,"33.012751, -117.200617",33.012751,-117.200617,0,25.0,1,3,0,,0,0,0,0,Credit Card,1,7615,0,Q3,0,4,0,California,0,0,0,39,1004.35,0,1948.05,0.0,2952.4,0,0,92067,0 +67,25,17.62,,,49,San Francisco,2491,One Year,United States,3956-CJUST,Stayed,0,0,Female,1,Fiber Optic,"37.786031, -122.437301",37.786031,-122.437301,0,75.4,0,0,0,,0,1,1,0,Bank Withdrawal,1,33122,0,Q3,0,4,1,California,0,0,0,23,1643.55,80,405.26,0.0,2128.81,0,0,94115,0 +31,22,25.75,Attitude,Attitude of support person,90,Granada Hills,4718,Month-to-Month,United States,7517-SAWMO,Churned,0,0,Female,1,Fiber Optic,"34.291273, -118.505104",34.291273,-118.505104,1,73.2,0,0,1,Offer D,0,1,1,1,Bank Withdrawal,1,48867,0,Q3,1,2,0,California,0,0,0,19,1441.1,0,489.25,0.0,1930.35,0,1,91344,1 +37,23,20.45,,,66,Bakersfield,5075,Two Year,United States,9755-JHNMN,Stayed,0,1,Female,1,Cable,"35.339796, -119.023552",35.339796,-119.023552,0,67.4,0,0,0,,1,1,0,0,Bank Withdrawal,1,44588,1,Q3,0,3,0,California,0,0,0,49,3306.85,0,1002.05,0.0,4308.9,0,1,93304,0 +53,0,2.32,,,40,Beverly Hills,3523,Two Year,United States,5231-FIQPA,Stayed,0,0,Female,0,,"34.063947, -118.383001",34.063947,-118.383001,0,19.85,0,0,0,,0,0,1,0,Credit Card,1,8321,0,Q3,0,5,0,California,0,0,0,41,810.45,0,95.12,0.0,905.57,0,0,90211,0 +52,10,24.57,,,21,Costa Mesa,3880,Month-to-Month,United States,2782-LFZVW,Stayed,0,0,Female,1,Cable,"33.645672, -117.922613",33.645672,-117.922613,0,58.95,1,0,0,Offer D,0,0,1,0,Credit Card,1,62069,0,Q3,0,4,0,California,1,1,0,11,601.6,70,270.27,0.0,941.87,0,0,92627,0 +54,4,22.56,Competitor,Competitor had better devices,70,Madera,2576,Month-to-Month,United States,4289-DTDKW,Churned,0,0,Male,1,Cable,"36.902954, -120.194274",36.902954,-120.194274,1,101.3,1,0,1,Offer B,1,0,1,1,Bank Withdrawal,1,28434,0,Q3,1,1,0,California,1,1,1,40,4113.1,0,902.4,0.0,5015.5,0,1,93637,1 +39,24,27.99,Dissatisfaction,Product dissatisfaction,89,Huntington Beach,6424,Two Year,United States,5089-IFSDP,Churned,0,1,Female,1,Fiber Optic,"33.723579, -118.005441",33.723579,-118.005441,1,109.45,1,0,1,Offer B,1,1,1,1,Bank Withdrawal,1,58764,0,Q3,1,1,0,California,1,1,1,58,6144.55,0,1623.42,0.0,7767.97,0,1,92647,1 +37,13,34.89,,,20,Riverside,3422,Month-to-Month,United States,8660-BUETV,Joined,0,0,Female,1,Cable,"33.994676, -117.372498",33.994676,-117.372498,0,44.75,0,0,0,,0,0,0,0,Credit Card,1,18999,0,Q3,0,5,0,California,0,0,0,3,148.05,10,104.67,0.0,262.72,0,0,92501,0 +20,48,40.99,,,24,La Verne,5277,Month-to-Month,United States,5356-CSVSQ,Joined,0,0,Female,1,Cable,"34.144703, -117.770299",34.144703,-117.770299,0,64.6,1,0,0,,0,0,0,0,Bank Withdrawal,1,35530,1,Q3,0,5,0,California,0,0,1,3,174.2,0,122.97,0.0,297.17,1,1,91750,0 +35,30,43.57,,,48,Hydesville,4053,One Year,United States,3161-ONRWK,Stayed,0,1,Male,1,DSL,"40.557314, -124.081662",40.557314,-124.081662,1,65.85,0,0,4,Offer B,1,1,1,1,Bank Withdrawal,1,1201,1,Q3,1,3,0,California,0,0,0,60,3928.3,0,2614.2,0.0,6542.5,0,1,95547,0 +51,75,48.73,,,49,Landers,5903,Month-to-Month,United States,5934-TSSAU,Stayed,1,1,Female,1,Fiber Optic,"34.341737, -116.539416",34.341737,-116.539416,1,75.3,0,3,6,Offer D,0,0,1,1,Credit Card,1,2182,0,Q3,1,5,0,California,0,0,0,23,1702.9,0,1120.79,0.0,2823.69,0,1,92285,0 +65,0,30.14,,,31,O Neals,2154,One Year,United States,4785-NKHCX,Stayed,0,0,Male,0,,"37.140104, -119.657092",37.140104,-119.657092,0,20.05,0,0,0,Offer E,0,0,0,0,Bank Withdrawal,1,173,0,Q3,0,5,1,California,0,0,0,5,94.15,0,150.7,0.0,244.85,0,0,93645,0 +32,26,0.0,,,26,Lockeford,5453,Two Year,United States,7599-NTMDP,Stayed,1,0,Female,1,Cable,"38.166791, -121.14207",38.166791,-121.14207,1,48.7,0,2,6,Offer B,1,1,0,1,Bank Withdrawal,0,3205,1,Q3,1,3,0,California,0,0,1,62,3008.55,120,0.0,0.0,3128.55,0,0,95237,0 +79,21,6.59,,,76,Shingle Springs,5285,One Year,United States,2692-BUCFV,Stayed,0,1,Male,1,Fiber Optic,"38.598936, -120.963092",38.598936,-120.963092,0,101.45,0,0,0,Offer C,1,0,1,0,Bank Withdrawal,1,24738,0,Q3,0,4,1,California,1,0,1,29,2948.6,60,191.11,0.0,3199.71,0,0,95682,0 +67,21,18.67,,,44,Menlo Park,5264,Two Year,United States,2000-DHJUY,Stayed,0,1,Female,1,DSL,"37.449551, -122.183762",37.449551,-122.183762,1,92.2,1,0,1,Offer A,1,1,1,1,Bank Withdrawal,1,39062,1,Q3,1,4,1,California,1,1,1,70,6474.45,0,1306.9,0.0,7781.35,0,1,94025,0 +65,26,16.04,,,30,Igo,3856,One Year,United States,4501-UYKBC,Stayed,0,1,Female,1,DSL,"40.524535, -122.647172",40.524535,-122.647172,0,69.1,1,0,0,,0,0,1,0,Credit Card,1,911,1,Q3,0,3,1,California,1,1,0,46,3255.35,0,737.84,0.0,3993.19,0,1,96047,0 +42,27,37.2,Competitor,Competitor made better offer,86,Milpitas,4283,Month-to-Month,United States,5502-RLUYV,Churned,0,1,Female,1,Fiber Optic,"37.441931, -121.878502",37.441931,-121.878502,1,103.95,1,0,1,,1,0,1,1,Bank Withdrawal,1,62848,0,Q3,1,2,0,California,1,1,1,69,7446.9,0,2566.8,0.0,10013.7,0,1,95035,1 +45,28,38.81,Attitude,Attitude of support person,80,Oak Run,5737,Month-to-Month,United States,0461-CVKMU,Churned,0,1,Female,1,Fiber Optic,"40.689243, -122.037023",40.689243,-122.037023,1,83.8,0,0,0,,1,0,0,1,Bank Withdrawal,1,829,1,Q3,0,1,0,California,0,0,0,23,1900.25,0,892.63,0.0,2792.88,0,1,96069,1 +48,0,11.18,,,68,Capay,5063,Two Year,United States,2169-RRLFW,Stayed,0,0,Female,0,,"38.681651, -122.130569",38.681651,-122.130569,1,25.6,1,0,3,,0,0,0,1,Credit Card,1,262,0,Q3,1,5,0,California,0,0,0,71,1888.25,0,793.78,0.0,2682.03,0,0,95607,0 +24,30,48.64,Dissatisfaction,Product dissatisfaction,87,Berkeley,4013,Month-to-Month,United States,7341-LXCAF,Churned,0,0,Male,1,Fiber Optic,"37.858898, -122.240512",37.858898,-122.240512,1,74.65,1,0,8,,0,0,1,1,Bank Withdrawal,1,12448,0,Q3,1,1,0,California,0,0,0,4,301.4,0,194.56,0.0,495.96,1,1,94705,1 +42,14,13.04,,,37,Paradise,5042,One Year,United States,9207-ZPANB,Stayed,0,1,Male,1,DSL,"39.69676, -121.644379",39.69676,-121.644379,0,67.45,1,0,0,Offer C,1,1,0,0,Bank Withdrawal,1,28318,1,Q3,0,3,0,California,0,0,0,37,2443.3,0,482.48,0.0,2925.78,0,1,95969,0 +30,69,10.11,Dissatisfaction,Network reliability,70,Hume,4584,Month-to-Month,United States,8481-YYXWG,Churned,0,0,Female,1,Fiber Optic,"36.807595, -118.901544",36.807595,-118.901544,0,89.35,0,0,0,Offer E,1,0,1,0,Bank Withdrawal,1,93,1,Q3,0,3,0,California,1,1,0,5,461.7,0,50.55,0.0,512.25,0,1,93628,1 +55,13,25.14,,,48,Sutter,4676,Two Year,United States,5998-DZLYR,Stayed,0,0,Female,1,Fiber Optic,"39.172777, -121.805845",39.172777,-121.805845,1,94.35,1,0,1,Offer B,1,0,1,1,Bank Withdrawal,1,3193,1,Q3,1,5,0,California,1,1,0,61,5703.0,0,1533.54,29.88,7206.66,0,1,95982,0 +30,82,15.06,,,77,Daly City,5049,Month-to-Month,United States,4553-DVPZG,Stayed,0,1,Female,1,Fiber Optic,"37.680844, -122.48131",37.680844,-122.48131,1,101.35,1,0,10,Offer B,0,0,1,1,Bank Withdrawal,1,63337,0,Q3,1,5,0,California,1,1,1,62,6164.7,0,933.72,0.0,7098.42,0,1,94015,0 +32,0,9.19,,,21,Woodland,3396,One Year,United States,7560-QRBXH,Stayed,0,0,Female,0,,"38.71967, -121.862416",38.71967,-121.862416,0,19.95,0,0,0,,0,0,0,0,Mailed Check,1,38547,0,Q3,0,3,0,California,0,0,0,48,936.7,0,441.12,0.0,1377.82,0,0,95695,0 +43,23,39.81,Competitor,Competitor had better devices,78,Moorpark,4739,Month-to-Month,United States,0151-ONTOV,Churned,0,0,Female,1,Fiber Optic,"34.312945, -118.858169",34.312945,-118.858169,0,70.9,0,0,0,Offer E,0,0,0,0,Mailed Check,1,32984,0,Q3,0,1,0,California,0,0,0,1,70.9,0,39.81,0.0,110.71,0,1,93021,1 +42,2,34.98,,,76,Niland,5827,One Year,United States,9209-NWPGU,Stayed,0,0,Male,1,Cable,"33.345825, -115.596574",33.345825,-115.596574,0,65.4,0,0,0,Offer B,0,1,0,0,Bank Withdrawal,1,2753,1,Q3,0,3,0,California,0,0,1,44,2774.55,0,1539.12,0.0,4313.67,0,1,92257,0 +64,0,8.54,,,40,Taylorsville,2847,Month-to-Month,United States,4881-GQJTW,Stayed,0,0,Male,0,,"40.053684, -120.743116",40.053684,-120.743116,0,19.6,0,0,0,Offer D,0,0,0,0,Credit Card,1,513,0,Q3,0,4,0,California,0,0,0,14,300.4,0,119.56,0.0,419.96,0,0,95983,0 +33,0,15.73,,,31,Canyon Country,4075,Month-to-Month,United States,4063-EIKNQ,Stayed,1,0,Male,0,,"34.422519, -118.420717",34.422519,-118.420717,1,20.95,0,2,1,,0,0,0,1,Bank Withdrawal,1,59259,0,Q3,1,3,0,California,0,0,0,11,267.35,0,173.03,18.17,422.21,0,0,91351,0 +78,21,17.51,Competitor,Competitor had better devices,87,Corte Madera,4138,Month-to-Month,United States,7903-CMPEY,Churned,0,0,Male,1,Fiber Optic,"37.924014, -122.511694",37.924014,-122.511694,1,80.3,1,0,1,,0,1,1,1,Bank Withdrawal,1,9038,0,Q3,1,1,1,California,0,0,0,1,80.3,0,17.51,0.0,97.81,0,1,94925,1 +24,0,27.75,,,23,Encino,5366,Two Year,United States,1098-KFQEC,Stayed,1,0,Female,0,,"34.150354, -118.518292",34.150354,-118.518292,1,19.4,0,2,8,,0,0,0,1,Credit Card,1,27614,0,Q3,1,5,0,California,0,0,0,55,1083.0,0,1526.25,0.0,2609.25,1,0,91316,0 +20,0,27.88,,,79,Soquel,3625,Month-to-Month,United States,1194-SPVSP,Joined,0,0,Male,0,,"37.023669, -121.946461",37.023669,-121.946461,0,19.65,0,0,0,,0,0,0,0,Bank Withdrawal,1,9823,0,Q3,0,3,0,California,0,0,0,1,19.65,0,27.88,0.0,47.53,1,0,95073,0 +75,9,0.0,,,76,Macdoel,5693,Two Year,United States,9906-NHHVC,Stayed,0,1,Female,1,Cable,"41.769709, -121.92063",41.769709,-121.92063,0,53.5,0,0,0,Offer B,1,0,1,0,Bank Withdrawal,0,816,0,Q3,0,3,1,California,1,0,1,65,3517.9,0,0.0,0.0,3517.9,0,1,96058,0 +56,0,48.75,,,61,Meadow Valley,5154,Two Year,United States,9972-EWRJS,Stayed,1,0,Female,0,,"39.937017, -121.058043",39.937017,-121.058043,1,19.25,0,1,2,Offer A,0,0,1,1,Bank Withdrawal,1,301,0,Q3,1,4,0,California,0,0,0,67,1372.9,0,3266.25,0.0,4639.15,0,0,95956,0 +55,28,29.52,,,35,Pleasant Grove,4093,Month-to-Month,United States,5760-FXFVO,Stayed,0,0,Male,1,Fiber Optic,"38.833554, -121.498102",38.833554,-121.498102,0,78.95,0,0,0,Offer E,1,1,1,0,Bank Withdrawal,1,901,0,Q3,0,3,0,California,0,0,0,6,494.95,0,177.12,0.0,672.07,0,1,95668,0 +42,0,48.61,,,68,Salton City,2607,One Year,United States,5986-WWXDV,Stayed,0,0,Male,0,,"33.28156, -115.955541",33.28156,-115.955541,0,19.35,0,0,0,,0,0,0,0,Bank Withdrawal,1,799,0,Q3,0,3,0,California,0,0,0,39,779.2,0,1895.79,0.0,2674.99,0,0,92275,0 +39,20,49.41,,,32,Pacific Grove,4889,Month-to-Month,United States,4927-WWOOZ,Joined,0,1,Male,1,Fiber Optic,"36.618337, -121.926417",36.618337,-121.926417,1,91.45,1,0,0,,0,0,1,1,Bank Withdrawal,1,15449,0,Q3,0,5,0,California,0,0,1,2,171.45,10,98.82,0.0,280.27,0,0,93950,0 +49,25,1.36,Other,Moved,92,El Monte,2414,Month-to-Month,United States,6331-EWIEB,Churned,0,0,Male,1,Fiber Optic,"34.079934, -118.046695",34.079934,-118.046695,0,85.25,1,0,0,Offer D,0,0,1,0,Bank Withdrawal,1,30211,0,Q3,0,2,0,California,0,0,1,20,1734.5,0,27.2,0.0,1761.7,0,1,91731,1 +37,4,3.84,Competitor,Competitor had better devices,79,San Francisco,4806,Month-to-Month,United States,9625-QSTYE,Churned,0,1,Female,1,Fiber Optic,"37.746699, -122.442833",37.746699,-122.442833,0,81.15,0,0,0,,1,0,1,0,Bank Withdrawal,1,27906,0,Q3,0,1,0,California,0,0,0,13,952.3,0,49.92,0.0,1002.22,0,1,94131,1 +48,16,15.07,Dissatisfaction,Lack of self-service on Website,90,Hamilton City,5246,Month-to-Month,United States,5175-AOBHI,Churned,0,0,Female,1,Cable,"39.732767, -122.042298",39.732767,-122.042298,0,46.0,0,0,0,,0,0,1,0,Mailed Check,1,1931,0,Q3,0,1,0,California,0,0,0,4,193.6,0,60.28,0.0,253.88,0,1,95951,1 +58,9,15.6,,,42,El Monte,4345,Month-to-Month,United States,3318-NMQXL,Joined,0,0,Male,1,Fiber Optic,"34.079934, -118.046695",34.079934,-118.046695,0,92.0,0,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,30211,0,Q3,0,3,0,California,1,1,1,3,266.8,0,46.8,0.0,313.6,0,1,91731,0 +58,15,32.13,Competitor,Competitor made better offer,81,Oakland,5082,Month-to-Month,United States,9019-QVLZD,Churned,0,0,Female,1,Fiber Optic,"37.803883, -122.208417",37.803883,-122.208417,0,79.55,0,0,0,,0,0,0,0,Bank Withdrawal,1,28900,0,Q3,0,2,0,California,0,0,1,1,79.55,10,32.13,0.0,121.68,0,0,94602,1 +37,16,0.0,,,43,Fall River Mills,4375,One Year,United States,4032-RMHCI,Stayed,1,1,Female,1,Cable,"41.017282, -121.468945",41.017282,-121.468945,1,35.4,0,2,1,Offer B,0,1,0,1,Credit Card,0,1902,0,Q3,1,4,0,California,0,0,0,41,1412.4,0,0.0,0.0,1412.4,0,1,96028,0 +61,6,10.36,,,28,Canoga Park,2185,Month-to-Month,United States,6959-GQEGV,Stayed,0,1,Male,1,DSL,"34.19829, -118.602203",34.19829,-118.602203,0,75.95,0,0,0,,0,1,1,0,Bank Withdrawal,1,23519,0,Q3,0,4,0,California,1,1,1,45,3273.8,0,466.2,0.0,3740.0,0,1,91303,0 +32,52,28.64,,,36,Kenwood,5735,Two Year,United States,7182-OVLBJ,Stayed,1,0,Female,1,Fiber Optic,"38.419525, -122.521585",38.419525,-122.521585,1,101.15,1,3,4,,0,1,1,1,Bank Withdrawal,1,1653,0,Q3,1,3,0,California,1,1,1,62,6638.35,30,1775.68,0.0,8444.03,0,0,95452,0 +63,20,44.36,,,55,Menifee,3653,Month-to-Month,United States,2038-OEQZH,Stayed,0,1,Male,1,Fiber Optic,"33.653338, -117.178271",33.653338,-117.178271,0,86.05,0,0,0,,0,0,0,0,Bank Withdrawal,1,14068,0,Q3,0,5,0,California,1,1,0,4,308.1,0,177.44,0.0,485.54,0,1,92584,0 +19,52,38.81,,,28,Weott,4056,Month-to-Month,United States,5032-MIYKT,Joined,0,0,Female,1,Fiber Optic,"40.310119, -123.909449",40.310119,-123.909449,0,70.7,0,0,0,,0,0,1,0,Credit Card,1,270,0,Q3,0,3,0,California,0,1,0,1,70.7,0,38.81,0.0,109.51,1,1,95571,0 +43,0,33.92,,,44,Pacific Grove,5555,Month-to-Month,United States,9867-NNXLC,Stayed,0,0,Female,0,,"36.618337, -121.926417",36.618337,-121.926417,0,20.05,0,0,0,Offer D,0,0,1,0,Credit Card,1,15449,0,Q3,0,5,0,California,0,0,0,22,470.2,0,746.24,0.0,1216.44,0,0,93950,0 +74,11,0.0,,,30,Desert Hot Springs,5322,One Year,United States,2519-ERQOJ,Stayed,0,1,Male,1,Cable,"33.832799, -116.250973",33.832799,-116.250973,0,54.6,0,0,0,Offer C,0,0,1,0,Bank Withdrawal,0,5529,1,Q3,0,4,1,California,1,0,1,33,1803.7,0,0.0,0.0,1803.7,0,1,92241,0 +73,0,14.69,,,26,Elmira,6388,Two Year,United States,4176-RELJR,Stayed,0,0,Male,0,,"38.349195, -121.902943",38.349195,-121.902943,0,25.1,1,0,0,,0,0,0,0,Credit Card,1,171,0,Q3,0,3,1,California,0,0,0,67,1672.15,0,984.23,0.0,2656.38,0,0,95625,0 +39,0,6.75,,,42,Myers Flat,4118,Two Year,United States,5598-IKHQQ,Stayed,0,0,Female,0,,"40.267158, -123.805913",40.267158,-123.805913,0,25.45,1,0,0,Offer A,0,0,0,0,Credit Card,1,644,0,Q3,0,4,0,California,0,0,0,72,1866.45,0,486.0,0.0,2352.45,0,0,95554,0 +21,82,38.32,,,70,Orange,2893,Month-to-Month,United States,5839-SUYVZ,Stayed,0,0,Male,1,Fiber Optic,"33.787796, -117.875928",33.787796,-117.875928,0,74.55,0,0,0,,0,0,1,0,Credit Card,1,23172,1,Q3,0,3,0,California,0,0,0,16,1170.5,0,613.12,0.0,1783.62,1,1,92868,0 +71,2,49.75,,,35,Camarillo,5720,One Year,United States,6689-VRRTK,Stayed,0,1,Female,1,Fiber Optic,"34.227846, -119.079903",34.227846,-119.079903,0,109.8,1,0,0,,1,1,1,0,Credit Card,1,42853,0,Q3,0,3,1,California,1,0,1,44,4860.35,0,2189.0,0.0,7049.35,0,1,93010,0 +72,8,12.98,,,72,Prather,3583,Two Year,United States,8910-LEDAG,Stayed,0,0,Male,1,Fiber Optic,"37.007238, -119.505661",37.007238,-119.505661,1,71.55,0,0,2,,0,0,0,1,Credit Card,1,1314,0,Q3,1,3,1,California,0,0,0,34,2427.35,0,441.32,0.0,2868.67,0,1,93651,0 +31,8,0.0,Other,Don't know,81,Los Angeles,4476,Month-to-Month,United States,0375-HVGXO,Churned,0,0,Female,1,DSL,"33.954017, -118.402447",33.954017,-118.402447,0,34.7,0,0,0,Offer E,0,0,1,0,Bank Withdrawal,0,39334,0,Q3,0,3,0,California,0,0,1,1,34.7,0,0.0,0.0,34.7,0,1,90045,1 +59,0,49.74,Attitude,Attitude of support person,78,Pacific Grove,5403,Month-to-Month,United States,9025-ZRPVR,Churned,0,0,Male,0,,"36.618337, -121.926417",36.618337,-121.926417,0,18.95,0,0,0,Offer E,0,0,1,0,Credit Card,1,15449,0,Q3,0,3,0,California,0,0,0,9,185.6,0,447.66,0.0,633.26,0,0,93950,1 +73,19,17.19,Other,Don't know,94,Emeryville,3167,Month-to-Month,United States,1324-NLTJE,Churned,0,0,Female,1,DSL,"37.83726, -122.287648",37.83726,-122.287648,0,55.0,1,0,0,Offer D,0,0,0,0,Credit Card,1,24589,1,Q3,0,1,1,California,0,0,0,15,757.1,0,257.85,0.0,1014.95,0,1,94608,1 +29,0,43.57,,,51,Los Angeles,5160,One Year,United States,2967-MXRAV,Joined,0,0,Male,0,,"33.964131, -118.272783",33.964131,-118.272783,1,18.8,0,0,9,,0,0,0,1,Mailed Check,1,58198,0,Q3,1,3,0,California,0,0,0,1,18.8,0,43.57,0.0,62.37,1,0,90003,0 +63,28,14.34,Attitude,Attitude of service provider,66,San Bernardino,3336,Month-to-Month,United States,3023-GFLBR,Churned,0,0,Female,1,Fiber Optic,"34.084909, -117.258107",34.084909,-117.258107,1,86.15,1,0,1,,0,0,0,1,Credit Card,1,12149,0,Q3,1,2,0,California,1,1,0,33,2745.7,0,473.22,0.0,3218.92,0,1,92408,1 +20,59,46.68,,,59,La Mesa,3161,One Year,United States,9987-LUTYD,Stayed,0,0,Female,1,DSL,"32.759327, -116.99726",32.759327,-116.99726,0,55.15,0,0,0,Offer D,0,1,0,0,Credit Card,1,44652,1,Q3,0,4,0,California,0,1,0,13,742.9,0,606.84,0.0,1349.74,1,1,91941,0 +52,0,25.86,,,72,Arbuckle,6186,Two Year,United States,2346-LOCWC,Stayed,1,0,Female,0,,"38.982373, -122.047751",38.982373,-122.047751,1,20.5,0,2,10,,0,0,0,1,Credit Card,1,4796,0,Q3,1,4,0,California,0,0,0,58,1191.4,0,1499.88,36.92,2654.36,0,0,95912,0 +53,18,3.2,,,33,Long Beach,2613,Month-to-Month,United States,9633-DENPU,Stayed,0,0,Female,1,Cable,"33.783047, -118.1486",33.783047,-118.1486,1,58.6,0,0,8,,1,0,1,1,Bank Withdrawal,1,43467,0,Q3,1,4,0,California,0,0,1,47,2723.4,0,150.4,0.0,2873.8,0,1,90804,0 +77,2,5.51,,,54,Vina,4240,Two Year,United States,8565-WUXZU,Stayed,0,0,Male,1,Fiber Optic,"39.955164, -122.018567",39.955164,-122.018567,1,84.8,0,0,7,,1,1,1,1,Credit Card,1,439,1,Q3,1,4,1,California,0,0,0,72,6141.65,0,396.72,0.0,6538.37,0,1,96092,0 +30,42,23.92,,,33,Calipatria,4803,Two Year,United States,7519-JTWQH,Stayed,0,1,Female,1,Fiber Optic,"33.143826, -115.497485",33.143826,-115.497485,0,110.5,1,0,0,Offer A,1,0,1,0,Bank Withdrawal,1,7857,1,Q3,0,4,0,California,1,1,1,69,7455.45,0,1650.48,0.0,9105.93,0,1,92233,0 +73,24,5.57,Price,Long distance charges,87,Crockett,4522,Month-to-Month,United States,5485-WUYWF,Churned,0,1,Male,1,Cable,"38.049292, -122.228415",38.049292,-122.228415,0,66.4,0,0,0,,0,1,0,0,Bank Withdrawal,1,3193,0,Q3,0,1,1,California,0,0,1,2,94.55,0,11.14,0.0,105.69,0,1,94525,1 +77,16,14.87,,,34,North San Juan,4270,One Year,United States,8348-JLBUG,Stayed,0,1,Male,1,Fiber Optic,"39.423046, -120.984472",39.423046,-120.984472,1,80.3,0,0,5,,0,1,0,1,Credit Card,1,565,0,Q3,1,3,1,California,0,0,0,64,5017.7,0,951.68,0.0,5969.38,0,1,95960,0 +52,0,14.17,Competitor,Competitor made better offer,95,San Diego,3448,Month-to-Month,United States,7989-CHGTL,Churned,0,0,Male,0,,"32.85723, -117.209783",32.85723,-117.209774,0,19.6,0,0,0,Offer E,0,0,1,0,Credit Card,1,34902,0,Q3,0,1,0,California,0,0,0,1,19.6,0,14.17,0.0,33.77,0,0,92122,1 +57,20,37.25,Other,Don't know,65,Avenal,2152,Month-to-Month,United States,4580-TMHJU,Churned,0,0,Female,1,DSL,"35.916943, -120.129921",35.916943,-120.129921,1,56.15,0,0,3,,0,0,0,1,Bank Withdrawal,1,14697,0,Q3,1,2,0,California,0,0,1,43,2499.3,0,1601.75,0.0,4101.05,0,1,93204,1 +19,0,9.51,,,64,Santa Rosa,4579,Two Year,United States,7328-ZJAJO,Stayed,1,0,Female,0,,"38.468893, -122.580539",38.468893,-122.580539,1,19.5,0,2,1,,0,0,0,1,Credit Card,1,25718,0,Q3,1,4,0,California,0,0,0,59,1222.65,0,561.09,0.0,1783.74,1,0,95409,0 +28,73,32.76,Attitude,Attitude of service provider,72,Mill Valley,3916,Month-to-Month,United States,7938-OUHIO,Churned,0,1,Male,1,Fiber Optic,"37.901371, -122.572024",37.901371,-122.572024,0,98.7,0,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,28727,1,Q3,0,3,0,California,1,1,1,3,293.65,0,98.28,0.0,391.93,1,1,94941,1 +57,10,27.41,,,26,Placerville,3839,Month-to-Month,United States,5151-HQRDG,Stayed,0,0,Male,1,DSL,"38.733714, -120.795213",38.733714,-120.795213,1,55.05,1,0,6,,0,1,1,1,Mailed Check,1,34146,0,Q3,1,5,0,California,0,0,0,37,2030.75,0,1014.17,0.0,3044.92,0,1,95667,0 +52,12,24.53,,,54,Venice,5781,Two Year,United States,9848-JQJTX,Stayed,0,1,Male,1,Fiber Optic,"33.991782, -118.479229",33.991782,-118.479229,0,100.9,1,0,0,Offer A,1,0,1,0,Bank Withdrawal,1,31021,0,Q3,0,3,0,California,1,1,1,72,7459.05,0,1766.16,0.0,9225.21,0,1,90291,0 +67,27,30.63,Dissatisfaction,Service dissatisfaction,90,Catheys Valley,2709,Month-to-Month,United States,2454-RPBRZ,Churned,0,1,Female,1,Fiber Optic,"37.394411, -120.127262",37.394411,-120.127262,1,98.1,1,0,1,Offer D,1,0,1,1,Bank Withdrawal,1,986,0,Q3,1,3,1,California,0,0,1,12,1060.2,0,367.56,49.06,1378.7,0,1,95306,1 +28,69,39.35,,,55,Los Angeles,5481,One Year,United States,6303-KFWSL,Stayed,0,0,Female,1,DSL,"34.052917, -118.255178",34.052917,-118.255178,0,55.25,1,0,0,,1,0,1,0,Bank Withdrawal,1,21,0,Q3,0,4,0,California,0,0,0,29,1620.2,0,1141.15,0.0,2761.35,1,1,90071,0 +58,15,2.64,,,48,Santa Rosa,5039,Month-to-Month,United States,0096-FCPUF,Stayed,0,0,Male,1,DSL,"38.526941, -122.709096",38.526941,-122.709096,0,64.5,1,0,0,,0,1,1,0,Mailed Check,1,35057,0,Q3,0,3,0,California,1,1,0,30,1888.45,0,79.2,0.0,1967.65,0,1,95404,0 +36,22,12.88,Dissatisfaction,Product dissatisfaction,90,Los Angeles,5386,Month-to-Month,United States,2235-ZGKPT,Churned,1,0,Female,1,Cable,"34.003553, -118.308933",34.003553,-118.308933,1,50.85,1,1,1,,0,0,0,1,Credit Card,1,29299,0,Q3,1,1,0,California,0,0,0,4,239.55,0,51.52,0.0,291.07,0,1,90062,1 +45,5,15.65,,,77,Topanga,4113,Two Year,United States,1642-HMARX,Stayed,0,1,Female,1,DSL,"34.115192, -118.61017",34.115192,-118.61017,1,91.7,1,0,10,Offer A,1,1,1,1,Bank Withdrawal,1,5451,1,Q3,1,3,0,California,1,1,1,68,6424.7,0,1064.2,0.0,7488.9,0,1,90290,0 +24,0,23.03,,,55,Rocklin,2768,One Year,United States,3125-RAHBV,Stayed,0,0,Male,0,,"38.823278, -121.281856",38.823278,-121.281856,0,20.3,0,0,0,Offer D,0,0,0,0,Credit Card,1,15494,0,Q3,0,4,0,California,0,0,0,22,467.15,0,506.66,0.0,973.81,1,0,95765,0 +35,21,12.15,,,62,Whittier,5113,Two Year,United States,3902-MIVLE,Stayed,0,1,Male,1,DSL,"34.007353, -118.033683",34.007353,-118.033683,1,75.7,1,0,3,Offer B,0,1,0,1,Credit Card,1,32050,1,Q3,1,3,0,California,1,1,0,63,4676.7,0,765.45,0.0,5442.15,0,1,90601,0 +52,24,0.0,,,62,Culver City,4380,One Year,United States,9060-HJJRW,Stayed,0,1,Female,1,DSL,"34.019323, -118.391902",34.019323,-118.391902,0,56.4,0,0,0,,1,0,1,0,Credit Card,0,15195,0,Q3,0,4,0,California,1,1,1,51,2928.5,0,0.0,0.0,2928.5,0,1,90232,0 +31,11,45.32,,,27,Gonzales,6444,Two Year,United States,7030-FZTFM,Stayed,1,1,Male,1,Fiber Optic,"36.52588, -121.396719",36.52588,-121.396719,1,110.9,1,1,5,Offer A,1,0,0,1,Credit Card,1,9023,1,Q3,1,4,0,California,1,1,1,72,7922.75,130,3263.04,0.0,11315.79,0,0,93926,0 +20,59,0.0,,,46,Manhattan Beach,4284,Month-to-Month,United States,7895-VONWT,Stayed,0,1,Female,1,Cable,"33.889632, -118.39737",33.889632,-118.39737,0,48.25,0,0,0,Offer C,0,0,1,0,Bank Withdrawal,0,33758,0,Q3,0,5,0,California,1,1,1,25,1293.8,0,0.0,0.0,1293.8,1,1,90266,0 +42,30,5.29,,,79,Los Angeles,4986,Month-to-Month,United States,6322-HRPFA,Stayed,1,0,Male,1,Cable,"34.078991, -118.263804",34.078991,-118.263804,1,59.6,0,2,3,Offer B,1,1,0,1,Credit Card,1,73686,1,Q3,1,3,0,California,0,0,0,49,2970.3,0,259.21,0.0,3229.51,0,1,90026,0 +27,0,39.53,,,72,Santa Rosa,2446,One Year,United States,7216-KAOID,Stayed,1,0,Male,0,,"38.460517, -122.790335",38.460517,-122.790335,1,19.5,0,1,8,Offer B,0,0,0,1,Bank Withdrawal,1,36125,0,Q3,1,4,0,California,0,0,0,41,798.2,0,1620.73,0.0,2418.93,1,0,95401,0 +29,71,2.53,,,64,Forbestown,6321,Month-to-Month,United States,3128-YOVTD,Stayed,1,0,Female,1,Fiber Optic,"39.531028, -121.24807",39.531028,-121.24807,1,79.15,0,2,6,,1,1,1,1,Bank Withdrawal,1,452,0,Q3,1,3,0,California,0,0,0,51,4018.55,0,129.03,0.0,4147.58,1,1,95941,0 +37,0,2.29,,,53,Los Angeles,4408,Month-to-Month,United States,9817-APLHW,Stayed,0,0,Male,0,,"34.030578, -118.399613",34.030578,-118.399613,0,25.0,1,0,0,Offer D,0,0,0,0,Bank Withdrawal,1,58218,0,Q3,0,4,0,California,0,0,0,12,316.2,0,27.48,0.0,343.68,0,0,90034,0 +67,6,42.53,,,47,Redwood City,2939,Two Year,United States,9796-BPKIW,Stayed,0,0,Male,1,Fiber Optic,"37.499411, -122.196318",37.499411,-122.196318,0,69.95,0,0,0,,0,0,1,0,Credit Card,1,32368,0,Q3,0,3,1,California,0,0,0,8,562.7,0,340.24,0.0,902.94,0,1,94063,0 +57,13,25.11,,,78,Indio,2604,One Year,United States,5032-USPKF,Stayed,0,1,Female,1,DSL,"33.752938, -116.230055",33.752938,-116.230055,0,84.1,1,0,0,,1,1,0,0,Bank Withdrawal,1,2743,0,Q3,0,3,0,California,1,1,1,38,3187.65,0,954.18,0.0,4141.83,0,1,92203,0 +19,71,0.0,,,44,Pleasanton,2564,Two Year,United States,7665-NKLAV,Stayed,1,1,Female,1,Cable,"37.633361, -121.862395",37.633361,-121.862395,1,40.65,0,3,5,,0,1,0,1,Credit Card,0,36669,1,Q3,1,4,0,California,0,0,0,36,1547.35,0,0.0,0.0,1547.35,1,1,94566,0 +41,23,3.2,,,31,Fullerton,5037,Two Year,United States,2990-OGYTD,Stayed,0,1,Female,1,DSL,"33.879983, -117.895482",33.879983,-117.895482,1,86.15,1,0,1,Offer A,1,0,0,1,Bank Withdrawal,1,34592,1,Q3,1,5,0,California,1,1,1,67,5883.85,0,214.4,0.0,6098.25,0,1,92831,0 +68,30,23.82,Competitor,Competitor had better devices,83,El Centro,3553,Month-to-Month,United States,1980-KXVPM,Churned,0,0,Female,1,Fiber Optic,"32.770393, -115.60915",32.770393,-115.60915,0,75.05,1,0,0,,0,0,1,0,Credit Card,1,43712,0,Q3,0,1,1,California,0,0,0,3,256.25,0,71.46,0.0,327.71,0,1,92243,1 +48,19,44.45,,,26,San Diego,2827,Month-to-Month,United States,2587-EKXTS,Stayed,0,1,Male,1,Fiber Optic,"32.765299, -117.122565",32.765299,-117.122565,0,111.5,1,0,0,Offer B,1,1,1,0,Bank Withdrawal,1,33083,0,Q3,0,4,0,California,1,1,1,44,4915.15,0,1955.8,0.0,6870.95,0,1,92116,0 +39,0,30.14,,,72,Heber,5971,Two Year,United States,1460-UZPRJ,Stayed,0,0,Male,0,,"32.730583, -115.501083",32.730583,-115.501083,1,19.95,0,0,7,,0,0,0,1,Credit Card,1,3535,0,Q3,1,4,0,California,0,0,0,60,1258.15,0,1808.4,0.0,3066.55,0,0,92249,0 +56,7,42.33,,,42,Santa Clara,5395,One Year,United States,8331-ZXFOE,Stayed,0,1,Female,1,Cable,"37.393554, -121.965114",37.393554,-121.965114,0,71.1,1,0,0,,1,1,1,0,Credit Card,1,13031,1,Q3,0,3,0,California,0,0,0,58,4299.2,0,2455.14,0.0,6754.34,0,1,95054,0 +29,59,12.32,,,52,Mather,4505,Two Year,United States,8039-ACLPL,Stayed,0,1,Female,1,DSL,"38.549822, -121.266725",38.549822,-121.266725,1,68.75,0,0,6,Offer A,1,1,0,1,Credit Card,1,929,0,Q3,1,3,0,California,1,1,0,72,4888.2,0,887.04,0.0,5775.24,1,1,95655,0 +32,16,0.0,,,47,Los Angeles,4934,Two Year,United States,5360-XGYAZ,Stayed,1,1,Male,1,DSL,"33.994524, -118.149953",33.994524,-118.149953,1,65.65,0,1,1,,1,1,1,1,Bank Withdrawal,0,9805,1,Q3,1,3,0,California,1,1,1,72,4664.5,60,0.0,0.0,4724.5,0,0,90040,0 +58,21,42.85,,,38,Jamestown,5012,Two Year,United States,0455-ENTCR,Stayed,0,0,Male,1,DSL,"37.84771, -120.486589",37.84771,-120.486589,1,85.25,1,0,1,,1,1,0,1,Bank Withdrawal,1,9559,1,Q3,1,4,0,California,1,1,1,66,5538.35,0,2828.1,0.0,8366.45,0,1,95327,0 +40,22,19.32,Attitude,Attitude of support person,91,Taft,2199,Month-to-Month,United States,5393-RXQSZ,Churned,0,0,Male,1,Fiber Optic,"35.184837, -119.402525",35.184837,-119.402525,0,79.6,0,0,0,,0,0,0,0,Bank Withdrawal,1,14937,0,Q3,0,3,0,California,1,1,0,1,79.6,0,19.32,0.0,98.92,0,1,93268,1 +48,0,10.67,,,36,Lakehead,6002,Two Year,United States,8043-PNYSD,Stayed,1,0,Male,0,,"40.883853, -122.418258",40.883853,-122.418258,1,19.55,0,2,4,Offer B,0,0,0,1,Mailed Check,1,1236,0,Q3,1,5,0,California,0,0,0,63,1245.6,0,672.21,0.0,1917.81,0,0,96051,0 +31,2,39.62,,,54,San Joaquin,4384,Month-to-Month,United States,1818-ESQMW,Stayed,0,1,Female,1,Fiber Optic,"36.600193, -120.153393",36.600193,-120.153393,0,89.2,0,0,0,Offer C,0,0,1,0,Bank Withdrawal,1,4318,1,Q3,0,3,0,California,1,1,0,27,2383.6,0,1069.74,0.0,3453.34,0,1,93660,0 +32,19,27.7,Dissatisfaction,Limited range of services,79,North Fork,2756,Month-to-Month,United States,2609-IAICY,Churned,0,0,Female,1,Fiber Optic,"37.244307, -119.470256",37.244307,-119.470256,0,77.15,1,0,0,,0,0,1,0,Bank Withdrawal,1,3376,0,Q3,0,3,0,California,0,0,0,1,77.15,10,27.7,0.0,114.85,0,0,93643,1 +25,52,8.95,,,71,Modesto,4704,Month-to-Month,United States,4291-SHSBH,Stayed,0,0,Male,1,Fiber Optic,"37.639029, -120.964772",37.639029,-120.964772,0,69.55,0,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,27135,0,Q3,0,3,0,California,0,0,0,7,521.35,0,62.65,0.0,584.0,1,1,95354,0 +46,19,16.55,Other,Don't know,92,Westwood,4779,Month-to-Month,United States,1086-LXKFY,Churned,0,0,Female,1,Fiber Optic,"40.271535, -121.018087",40.271535,-121.018087,1,69.1,0,0,1,Offer E,0,0,1,1,Credit Card,1,4158,0,Q3,1,1,0,California,0,0,0,1,69.1,0,16.55,0.0,85.65,0,1,96137,1 +25,73,22.73,,,66,Oakland,4551,Month-to-Month,United States,4191-XOVOM,Stayed,0,0,Male,1,Fiber Optic,"37.828416, -122.216005",37.828416,-122.216005,0,105.4,1,0,0,Offer B,1,0,0,0,Bank Withdrawal,1,36517,1,Q3,0,4,0,California,1,1,1,63,6713.2,130,1431.99,0.0,8275.19,1,0,94611,0 +52,22,0.0,,,29,Amboy,3030,Month-to-Month,United States,8676-OOQEJ,Stayed,0,0,Male,1,Cable,"34.559882, -115.637164",34.559882,-115.637164,0,30.5,0,0,0,,0,0,0,0,Bank Withdrawal,0,42,1,Q3,0,4,0,California,0,0,0,4,118.4,0,0.0,0.0,118.4,0,1,92304,0 +46,0,31.6,,,51,Weaverville,2185,One Year,United States,2387-KDZQY,Stayed,0,0,Male,0,,"40.759401, -122.939337",40.759401,-122.939337,0,20.1,0,0,0,,0,0,1,0,Credit Card,1,3749,0,Q3,0,4,0,California,0,0,0,17,279.5,0,537.2,0.0,816.7,0,0,96093,0 +60,22,19.58,,,79,Los Angeles,4730,Two Year,United States,3654-ARMGP,Stayed,0,1,Female,1,DSL,"34.037251, -118.423573",34.037251,-118.423573,0,88.65,1,0,0,,1,0,0,0,Credit Card,1,24505,1,Q3,0,4,0,California,1,1,1,61,5321.25,0,1194.38,0.0,6515.63,0,1,90064,0 +62,0,33.06,Attitude,Attitude of support person,95,Seal Beach,4500,Month-to-Month,United States,6861-OKBCE,Churned,1,0,Female,0,,"33.75462, -118.071128",33.75462,-118.071128,0,20.1,0,3,0,Offer D,0,0,0,0,Credit Card,1,24180,0,Q3,0,2,0,California,0,0,0,11,221.35,0,363.66,0.0,585.01,0,0,90740,1 +22,59,44.28,Competitor,Competitor had better devices,73,Sacramento,2961,Month-to-Month,United States,5729-KLZAR,Churned,0,0,Female,1,Fiber Optic,"38.550722, -121.457314",38.550722,-121.457314,1,80.85,0,0,1,Offer E,0,0,0,1,Bank Withdrawal,1,14966,0,Q3,1,1,0,California,1,1,0,4,302.75,40,177.12,0.0,519.87,1,0,95817,1 +44,19,37.0,,,43,Lathrop,5240,Two Year,United States,1897-OKVMW,Stayed,1,1,Female,1,DSL,"37.80821, -121.308401",37.80821,-121.308401,1,90.6,1,1,3,,1,1,1,1,Mailed Check,1,10834,1,Q3,1,4,0,California,1,1,1,64,5817.45,0,2368.0,0.0,8185.45,0,1,95330,0 +52,0,25.05,,,42,Downey,5874,Two Year,United States,2587-YNLES,Stayed,1,0,Female,0,,"33.956228, -118.120993",33.956228,-118.120993,1,20.1,0,1,4,Offer E,0,0,0,1,Credit Card,1,24908,0,Q3,1,4,0,California,0,0,0,6,100.35,0,150.3,0.0,250.65,0,0,90240,0 +25,51,48.52,,,20,Venice,5567,Two Year,United States,3963-RYFNS,Stayed,0,1,Female,1,Fiber Optic,"33.991782, -118.479229",33.991782,-118.479229,0,116.45,1,0,0,Offer A,1,1,1,0,Bank Withdrawal,1,31021,1,Q3,0,4,0,California,1,1,1,72,8013.55,90,3493.44,0.0,11596.99,1,0,90291,0 +42,22,47.43,,,55,Oakland,6487,Two Year,United States,8413-YNHNV,Stayed,0,1,Male,1,DSL,"37.739113, -122.175602",37.739113,-122.175602,0,90.65,1,0,0,,1,1,0,0,Credit Card,1,31392,1,Q3,0,3,0,California,1,1,1,69,6322.1,0,3272.67,0.0,9594.77,0,1,94603,0 +35,0,45.84,,,26,Arroyo Grande,2198,Month-to-Month,United States,6469-QJKZW,Stayed,0,0,Female,0,,"35.176236, -120.483243",35.176236,-120.483243,1,20.15,0,0,5,,0,0,0,1,Bank Withdrawal,1,24499,0,Q3,1,3,0,California,0,0,0,4,91.4,0,183.36,0.0,274.76,0,0,93420,0 +56,18,4.56,,,62,Oak Park,4272,Two Year,United States,0378-CJKPV,Stayed,0,1,Female,1,Fiber Optic,"34.19225, -118.776874",34.19225,-118.776874,1,112.1,1,0,1,,1,1,0,1,Credit Card,1,14814,1,Q3,1,4,0,California,1,1,1,72,7965.95,0,328.32,18.88,8275.39,0,1,91377,0 +20,52,20.41,,,46,Lawndale,5427,One Year,United States,8561-NMTBD,Stayed,1,1,Female,1,Fiber Optic,"33.88856, -118.351813",33.88856,-118.351813,1,112.35,1,3,3,,1,0,1,1,Credit Card,1,33300,1,Q3,1,4,0,California,1,1,1,67,7388.45,0,1367.47,0.0,8755.92,1,1,90260,0 +61,24,31.43,,,58,Manhattan Beach,5014,Month-to-Month,United States,8887-IPQNC,Stayed,0,0,Female,1,DSL,"33.889632, -118.39737",33.889632,-118.39737,1,44.25,0,0,4,,0,0,1,1,Credit Card,1,33758,0,Q3,1,5,0,California,0,0,0,7,313.45,0,220.01,0.0,533.46,0,0,90266,0 +74,21,23.18,,,27,Yermo,2416,One Year,United States,4612-SSVHJ,Stayed,0,0,Female,1,Fiber Optic,"35.013299, -116.834092",35.013299,-116.834092,0,81.45,0,0,0,Offer D,0,0,1,0,Bank Withdrawal,1,1195,0,Q3,0,5,1,California,1,1,0,20,1671.6,0,463.6,0.0,2135.2,0,1,92398,0 +62,53,5.67,Competitor,Competitor offered higher download speeds,77,Agoura Hills,5560,Month-to-Month,United States,8450-JOVAH,Churned,1,0,Male,1,DSL,"34.129058, -118.759788",34.129058,-118.759788,1,56.7,1,3,1,,0,1,0,1,Credit Card,1,25303,0,Q3,1,1,0,California,0,0,0,2,113.55,0,11.34,0.0,124.89,0,1,91301,1 +38,4,38.8,Price,Price too high,85,Samoa,2485,Month-to-Month,United States,1853-UDXBW,Churned,0,0,Male,1,Fiber Optic,"40.809636, -124.189977",40.809636,-124.189977,1,70.0,0,0,1,,0,0,1,1,Bank Withdrawal,1,395,0,Q3,1,2,0,California,0,0,0,1,70.0,0,38.8,0.0,108.8,0,1,95564,1 +30,59,26.47,,,71,Stanton,5072,Two Year,United States,8174-TBVCF,Stayed,0,1,Female,1,DSL,"33.801869, -117.995068",33.801869,-117.995068,1,94.8,1,0,7,Offer A,1,1,1,1,Credit Card,1,29694,1,Q3,1,3,0,California,1,1,1,70,6859.05,0,1852.9,0.0,8711.95,0,1,90680,0 +27,48,10.05,,,35,San Jose,5301,Two Year,United States,3716-LRGXK,Stayed,0,1,Male,1,Fiber Optic,"37.270938, -121.851046",37.270938,-121.851046,1,101.15,1,0,0,,0,0,0,1,Credit Card,1,36944,0,Q3,0,3,0,California,1,1,1,60,6067.4,0,603.0,0.0,6670.4,1,1,95136,0 +21,27,28.02,,,29,Hayward,5872,Two Year,United States,8766-PAFNE,Stayed,0,1,Male,1,DSL,"37.62984, -122.120843",37.62984,-122.120843,1,79.1,0,0,6,Offer A,1,0,1,1,Credit Card,1,27311,1,Q3,1,5,0,California,1,1,1,71,5564.85,0,1989.42,0.0,7554.27,1,1,94545,0 +28,48,0.0,,,48,Smartville,4624,One Year,United States,4654-GGUII,Stayed,0,0,Female,1,DSL,"39.176595, -121.291692",39.176595,-121.291692,0,40.2,0,0,0,,1,1,1,0,Credit Card,0,963,1,Q3,0,4,0,California,0,0,0,18,711.95,90,0.0,0.0,801.95,1,0,95977,0 +76,22,12.46,Dissatisfaction,Network reliability,67,Riverside,5948,Month-to-Month,United States,2506-TNFCO,Churned,0,0,Female,1,Fiber Optic,"34.004379, -117.447864",34.004379,-117.447864,1,69.55,0,0,1,,0,0,1,1,Bank Withdrawal,1,63999,0,Q3,1,2,1,California,0,0,0,1,69.55,0,12.46,0.0,82.01,0,1,92509,1 +63,24,38.83,,,48,Whittier,5568,Two Year,United States,9530-GRMJG,Stayed,1,1,Male,1,DSL,"34.007353, -118.033683",34.007353,-118.033683,1,84.1,1,3,4,,1,0,1,1,Bank Withdrawal,1,32050,1,Q3,1,4,0,California,1,1,1,70,5979.7,0,2718.1,0.0,8697.8,0,1,90601,0 +66,22,26.22,Dissatisfaction,Service dissatisfaction,87,Lucerne Valley,5527,Month-to-Month,United States,4201-JMNGR,Churned,0,1,Female,1,Cable,"34.508417, -116.856103",34.508417,-116.856103,0,55.8,0,0,0,Offer E,0,1,1,0,Bank Withdrawal,1,5256,0,Q3,0,1,1,California,0,0,0,1,55.8,0,26.22,0.0,82.02,0,1,92356,1 +33,14,0.0,,,54,Morro Bay,4099,Month-to-Month,United States,3841-CONLJ,Joined,0,0,Female,1,DSL,"35.369553, -120.763864",35.369553,-120.763864,1,35.0,0,0,9,,0,0,0,1,Bank Withdrawal,0,10909,0,Q3,1,3,0,California,1,1,0,1,35.0,0,0.0,0.0,35.0,0,1,93442,0 +78,28,18.39,Attitude,Attitude of support person,91,Yorba Linda,4196,Month-to-Month,United States,3419-SNJJD,Churned,0,1,Female,1,Fiber Optic,"33.884073, -117.732197",33.884073,-117.732197,1,105.25,1,0,3,Offer B,0,1,0,1,Bank Withdrawal,1,20893,0,Q3,1,1,1,California,1,0,1,65,6786.4,0,1195.35,0.0,7981.75,0,1,92887,1 +26,59,11.85,,,30,Seiad Valley,4213,Two Year,United States,8639-NHQEI,Stayed,1,0,Female,1,Fiber Optic,"41.924174, -123.260788",41.924174,-123.260788,1,95.9,1,3,9,,1,1,1,1,Bank Withdrawal,1,332,0,Q3,1,3,0,California,0,0,1,72,6954.15,0,853.2,0.0,7807.35,1,1,96086,0 +25,30,49.7,Other,Don't know,71,Campo Seco,3498,Month-to-Month,United States,2037-SGXHH,Churned,0,1,Male,1,Fiber Optic,"38.233879, -120.861666",38.233879,-120.861666,1,94.65,1,0,1,,1,0,1,1,Bank Withdrawal,1,75,0,Q3,1,2,0,California,0,0,1,38,3624.3,0,1888.6,0.0,5512.9,1,1,95226,1 +56,0,15.79,Price,Long distance charges,94,San Bernardino,2279,One Year,United States,6598-RFFVI,Churned,0,0,Male,0,,"34.142747, -117.300864",34.142747,-117.300864,0,19.3,0,0,0,,0,0,0,0,Credit Card,1,24644,0,Q3,0,3,0,California,0,0,0,2,28.3,0,31.58,0.0,59.88,0,0,92405,1 +71,14,15.28,Attitude,Attitude of support person,79,Glendale,4499,Month-to-Month,United States,8080-DDEMJ,Churned,0,0,Male,1,Cable,"34.136306, -118.26036",34.136306,-118.26036,0,45.1,0,0,0,Offer E,0,0,0,0,Bank Withdrawal,1,17015,0,Q3,0,2,1,California,0,0,0,1,45.1,0,15.28,0.0,60.38,0,1,91204,1 +49,26,20.37,,,20,Montara,4582,Month-to-Month,United States,2027-WKXMW,Stayed,0,1,Female,1,Fiber Optic,"37.540582, -122.509594",37.540582,-122.509594,1,108.75,1,0,10,Offer B,1,0,1,1,Bank Withdrawal,1,2346,1,Q3,1,5,0,California,1,1,1,63,6871.7,0,1283.31,0.0,8155.01,0,1,94037,0 +55,19,42.14,Other,Don't know,81,San Diego,2071,One Year,United States,2321-OMBXY,Churned,0,0,Female,1,DSL,"32.85723, -117.209759",32.85723,-117.209774,1,80.3,0,0,1,Offer C,1,1,0,1,Credit Card,1,34902,1,Q3,1,1,0,California,1,1,1,38,3058.65,0,1601.32,0.0,4659.97,0,1,92122,1 +27,41,39.67,,,66,Forestville,5179,One Year,United States,1599-MMYRQ,Stayed,1,0,Male,1,Fiber Optic,"38.499302, -122.92444",38.499302,-122.92444,1,81.45,0,3,1,,1,1,1,1,Credit Card,1,6216,0,Q3,1,3,0,California,0,0,0,62,4983.05,0,2459.54,14.15,7428.44,1,1,95436,0 +59,29,10.03,,,73,Upper Lake,4298,One Year,United States,1834-ABKHQ,Stayed,1,1,Female,1,Cable,"39.220368, -122.907693",39.220368,-122.907693,1,50.95,0,2,2,Offer B,0,0,1,1,Bank Withdrawal,1,2344,0,Q3,1,4,0,California,0,0,0,52,2610.65,0,521.56,0.0,3132.21,0,1,95485,0 +75,2,21.38,,,61,Big Pine,6268,Two Year,United States,6919-ELBGL,Stayed,0,1,Male,1,Fiber Optic,"37.245505, -118.062943",37.245505,-118.062943,1,114.95,1,0,3,Offer A,1,1,1,1,Bank Withdrawal,1,1826,1,Q3,1,3,1,California,1,0,1,72,8196.4,0,1539.36,0.0,9735.76,0,1,93513,0 +49,28,48.45,,,77,Los Angeles,5276,One Year,United States,4906-ZHGPK,Stayed,0,0,Male,1,DSL,"34.108455, -118.362081",34.108455,-118.362081,1,70.7,1,0,3,,1,0,1,1,Bank Withdrawal,1,49839,1,Q3,1,3,0,California,0,0,1,54,3770.0,0,2616.3,0.0,6386.3,0,1,90046,0 +54,6,12.95,,,41,Santa Cruz,3880,Month-to-Month,United States,0356-ERHVT,Stayed,0,0,Male,1,Cable,"36.974575, -121.991149",36.974575,-121.991149,1,45.9,0,0,1,Offer D,0,0,1,1,Bank Withdrawal,1,36631,0,Q3,1,5,0,California,0,0,0,11,521.9,0,142.45,0.0,664.35,0,1,95062,0 +50,25,41.08,,,62,Rio Oso,2044,Month-to-Month,United States,6856-RAURS,Joined,0,0,Female,1,Fiber Optic,"38.954144, -121.482536",38.954144,-121.482536,0,74.9,1,0,0,,0,0,1,0,Credit Card,1,947,0,Q3,0,4,0,California,0,0,0,2,136.05,0,82.16,0.0,218.21,0,1,95674,0 +35,23,40.71,,,53,Half Moon Bay,5313,Month-to-Month,United States,5055-MGMGF,Stayed,0,1,Female,1,Fiber Optic,"37.45567, -122.407992",37.45567,-122.407992,1,105.05,1,0,3,Offer B,0,1,1,1,Bank Withdrawal,1,17929,0,Q3,1,3,0,California,1,1,1,65,6914.95,60,2646.15,0.0,9621.1,0,0,94019,0 +26,59,14.78,Competitor,Competitor made better offer,76,San Diego,2431,Month-to-Month,United States,6905-NIQIN,Churned,0,0,Male,1,DSL,"32.85723, -117.209776",32.85723,-117.209774,0,50.65,0,0,0,Offer E,1,0,0,0,Credit Card,1,34902,0,Q3,0,1,0,California,0,1,0,1,50.65,0,14.78,0.0,65.43,1,1,92122,1 +53,0,16.13,,,73,Valley Center,2681,Month-to-Month,United States,9364-YKUVW,Stayed,0,0,Male,0,,"33.25283, -116.986079",33.25283,-116.986079,0,19.8,0,0,0,,0,0,1,0,Mailed Check,1,14575,0,Q3,0,5,0,California,0,0,0,15,309.4,0,241.95,0.0,551.35,0,0,92082,0 +24,0,26.02,,,39,Magalia,2400,One Year,United States,1345-ZUKID,Stayed,0,0,Male,0,,"39.933852, -121.584371",39.933852,-121.584371,0,19.35,0,0,0,Offer D,0,0,0,0,Mailed Check,1,11168,0,Q3,0,3,0,California,0,0,0,14,324.8,0,364.28,0.0,689.08,1,0,95954,0 +42,29,35.62,,,56,Sacramento,3207,Month-to-Month,United States,6234-PFPXL,Stayed,0,0,Male,1,Fiber Optic,"38.486502, -121.334051",38.486502,-121.334051,1,95.9,1,0,6,,0,1,0,1,Credit Card,1,11396,1,Q3,1,3,0,California,0,0,1,22,2234.95,0,783.64,0.0,3018.59,0,1,95829,0 +31,18,9.29,,,38,Laytonville,5748,Two Year,United States,1930-QPBVZ,Stayed,1,0,Male,1,Fiber Optic,"39.806141, -123.531098",39.806141,-123.531098,1,95.1,0,2,3,Offer A,1,1,0,1,Bank Withdrawal,1,2706,1,Q3,1,3,0,California,1,1,0,68,6683.4,0,631.72,0.0,7315.12,0,1,95454,0 +32,15,28.57,,,36,Encino,4382,Month-to-Month,United States,2604-IJPDU,Stayed,0,0,Female,1,Fiber Optic,"34.150354, -118.518292",34.150354,-118.518292,1,96.55,0,0,0,Offer D,1,1,1,1,Bank Withdrawal,1,27614,1,Q3,0,3,0,California,0,0,1,20,1901.65,0,571.4,0.0,2473.05,0,1,91316,0 +57,13,29.55,,,20,Winterhaven,2464,Month-to-Month,United States,8456-QDAVC,Stayed,0,0,Male,1,Fiber Optic,"32.852947, -114.850784",32.852947,-114.850784,0,78.7,0,0,0,,0,0,1,0,Bank Withdrawal,1,3663,0,Q3,0,3,0,California,0,0,1,19,1495.1,0,561.45,26.84,2029.71,0,1,92283,0 +68,25,28.12,Price,Extra data charges,87,Pacific Palisades,2373,Month-to-Month,United States,4325-NFSKC,Churned,0,0,Male,1,Fiber Optic,"34.079449, -118.548306",34.079449,-118.548306,0,90.6,1,0,0,Offer D,0,1,1,0,Bank Withdrawal,1,22548,0,Q3,0,1,1,California,0,0,1,19,1660.0,0,534.28,0.0,2194.28,0,1,90272,1 +42,24,36.96,,,37,Santa Barbara,5968,Month-to-Month,United States,6629-LADHQ,Joined,0,0,Female,1,DSL,"34.406256, -119.726936",34.406256,-119.726936,0,50.95,0,0,0,Offer E,0,1,0,0,Credit Card,1,10986,0,Q3,0,3,0,California,0,0,0,2,123.05,0,73.92,0.0,196.97,0,1,93109,0 +69,18,46.67,,,57,Rio Linda,5679,Two Year,United States,4007-NHVHI,Stayed,0,0,Female,1,Fiber Optic,"38.688764, -121.457596",38.688764,-121.457596,0,96.85,1,0,0,,1,1,1,0,Bank Withdrawal,1,14010,0,Q3,0,3,1,California,1,1,0,56,5219.65,0,2613.52,0.0,7833.17,0,1,95673,0 +26,0,32.32,,,27,Keyes,4177,Month-to-Month,United States,6838-HVLXG,Stayed,0,0,Female,0,,"37.555631, -120.911653",37.555631,-120.911653,0,20.3,0,0,0,,0,0,0,0,Mailed Check,1,2130,0,Q3,0,3,0,California,0,0,0,12,246.7,0,387.84,0.0,634.54,1,0,95328,0 +36,20,10.97,,,37,Emeryville,6045,Two Year,United States,7649-SIJJF,Stayed,0,1,Male,1,DSL,"37.83726, -122.287648",37.83726,-122.287648,1,80.1,1,0,5,Offer A,1,1,1,1,Credit Card,1,24589,1,Q3,1,3,0,California,1,1,0,71,5585.4,0,778.87,0.0,6364.27,0,1,94608,0 +57,53,30.41,,,79,San Jose,4275,Month-to-Month,United States,6891-JPYFF,Stayed,1,0,Female,1,Fiber Optic,"37.304681, -121.809955",37.304681,-121.809955,1,105.25,1,3,1,Offer B,1,1,1,1,Credit Card,1,37127,0,Q3,1,3,0,California,1,1,1,48,4997.5,0,1459.68,1.66,6455.52,0,1,95121,0 +78,25,43.66,Attitude,Attitude of support person,86,San Pablo,5655,Month-to-Month,United States,3754-DXMRT,Churned,0,0,Male,1,DSL,"37.980269, -122.342635",37.980269,-122.342635,0,44.15,0,0,0,,0,0,1,0,Bank Withdrawal,1,55720,0,Q3,0,2,1,California,0,0,0,2,92.65,0,87.32,0.0,179.97,0,1,94806,1 +51,56,39.55,,,54,El Segundo,5613,Month-to-Month,United States,5630-AHZIL,Joined,1,0,Female,1,DSL,"33.917145, -118.401554",33.917145,-118.401554,0,64.5,0,3,0,Offer E,0,1,1,0,Bank Withdrawal,1,16041,1,Q3,0,3,0,California,1,1,0,3,177.4,60,118.65,0.0,356.05,0,0,90245,0 +22,82,25.33,,,23,Orinda,5531,One Year,United States,2483-XSSMZ,Stayed,0,0,Female,1,DSL,"37.873916, -122.20522",37.873916,-122.20522,0,47.85,0,0,0,,0,1,1,0,Bank Withdrawal,1,17964,0,Q3,0,3,0,California,0,0,0,39,1886.4,70,987.87,0.0,2944.27,1,0,94563,0 +53,20,31.49,Price,Long distance charges,72,Lakewood,2206,Month-to-Month,United States,5955-ERIHD,Churned,0,0,Male,1,Fiber Optic,"33.840524, -118.148403",33.840524,-118.148403,1,94.7,1,0,1,Offer D,0,0,1,1,Bank Withdrawal,1,30173,0,Q3,1,1,0,California,1,1,1,18,1687.95,0,566.82,0.0,2254.77,0,1,90712,1 +23,27,0.0,,,38,Santa Ana,6404,Two Year,United States,7340-KEFQE,Stayed,1,0,Female,1,Cable,"33.748635, -117.906125",33.748635,-117.906125,1,34.2,0,2,7,Offer B,0,1,0,1,Bank Withdrawal,0,70011,1,Q3,1,4,0,California,0,1,0,51,1782.0,0,0.0,9.39,1772.61,1,1,92703,0 +63,17,23.15,,,62,Canoga Park,4240,Two Year,United States,8071-SBTRN,Stayed,0,1,Female,1,Fiber Optic,"34.224377, -118.632656",34.224377,-118.632656,0,111.15,1,0,0,,1,1,1,0,Credit Card,1,49242,0,Q3,0,4,0,California,1,1,1,70,7737.55,0,1620.5,46.26,9311.79,0,1,91304,0 +34,22,0.0,,,48,Agoura Hills,4699,Month-to-Month,United States,0975-VOOVL,Joined,0,0,Female,1,DSL,"34.129058, -118.759788",34.129058,-118.759788,0,29.2,0,0,0,,1,0,0,0,Credit Card,0,25303,0,Q3,0,4,0,California,0,0,0,3,98.5,0,0.0,0.0,98.5,0,1,91301,0 +44,16,12.17,,,23,San Jose,4126,One Year,United States,6874-SGLHU,Stayed,0,0,Male,1,Fiber Optic,"37.304681, -121.809955",37.304681,-121.809955,0,97.0,0,0,0,,1,0,1,0,Bank Withdrawal,1,37127,0,Q3,0,5,0,California,1,1,1,30,3021.3,0,365.1,0.0,3386.4,0,1,95121,0 +48,15,9.76,,,39,Palomar Mountain,4480,One Year,United States,1334-PDUKM,Stayed,0,1,Female,1,Fiber Optic,"33.309852, -116.823091",33.309852,-116.823091,1,86.45,1,0,5,Offer A,1,0,0,1,Credit Card,1,234,0,Q3,1,5,0,California,0,0,0,68,5762.95,150,663.68,0.0,6576.63,0,0,92060,0 +70,22,0.0,,,61,Merced,4277,Two Year,United States,9000-PLFUZ,Stayed,0,0,Female,1,DSL,"37.255637, -120.493537",37.255637,-120.493537,1,49.45,0,0,3,,1,0,1,1,Credit Card,0,59289,0,Q3,1,3,1,California,1,0,1,60,2907.55,40,0.0,0.0,2947.55,0,0,95340,0 +47,4,0.0,,,70,San Pedro,5268,One Year,United States,2144-ESWKO,Stayed,0,1,Male,1,Cable,"33.744119, -118.31448",33.744119,-118.31448,0,35.2,0,0,0,,0,1,1,0,Credit Card,0,21279,0,Q3,0,3,0,California,0,0,0,43,1463.7,0,0.0,0.0,1463.7,0,1,90732,0 +72,30,14.65,,,36,Dixon,2925,Two Year,United States,5857-TYBCJ,Stayed,0,1,Male,1,Fiber Optic,"38.392821, -121.799917",38.392821,-121.799917,1,89.2,1,0,6,Offer B,0,0,1,1,Bank Withdrawal,1,18529,0,Q3,1,4,1,California,0,0,1,44,4040.2,0,644.6,0.0,4684.8,0,1,95620,0 +67,12,41.88,,,66,Hathaway Pines,4025,One Year,United States,6242-MBHPK,Stayed,0,0,Female,1,Fiber Optic,"38.184914, -120.364085",38.184914,-120.364085,1,95.1,0,0,1,,0,1,1,1,Bank Withdrawal,1,335,0,Q3,1,3,1,California,1,1,1,23,2326.05,0,963.24,0.0,3289.29,0,1,95233,0 +56,56,28.15,,,47,San Diego,4749,Month-to-Month,United States,4418-LZMSV,Stayed,1,1,Male,1,Cable,"32.697098, -117.116587",32.697098,-117.116587,1,61.8,0,3,8,,1,0,0,1,Bank Withdrawal,1,47431,1,Q3,1,3,0,California,0,0,0,13,750.1,0,365.95,0.0,1116.05,0,1,92113,0 +53,0,14.86,,,30,Los Angeles,4808,Two Year,United States,4086-WITJG,Stayed,1,0,Male,0,,"34.027337, -118.28515",34.027337,-118.28515,1,19.7,0,1,8,Offer A,0,0,0,1,Credit Card,1,45025,0,Q3,1,5,0,California,0,0,0,71,1301.1,0,1055.06,0.0,2356.16,0,0,90007,0 +33,0,43.37,,,42,Kneeland,4015,Two Year,United States,4565-NLZBV,Stayed,0,0,Female,0,,"40.664483, -123.865325",40.664483,-123.865325,1,24.65,1,0,5,,0,0,1,1,Bank Withdrawal,1,264,0,Q3,1,4,0,California,0,0,0,71,1710.15,0,3079.27,0.0,4789.42,0,0,95549,0 +31,19,2.11,,,30,Aliso Viejo,5534,Month-to-Month,United States,7691-KGKGP,Stayed,1,0,Male,1,DSL,"33.571259, -117.731917",33.571259,-117.731917,1,65.0,0,1,9,Offer B,1,0,0,1,Credit Card,1,41237,1,Q3,1,3,0,California,0,0,1,53,3363.8,0,111.83,0.0,3475.63,0,1,92656,0 +43,16,6.7,Other,Don't know,84,San Jacinto,5282,Month-to-Month,United States,1114-CENIM,Churned,1,0,Male,1,Cable,"33.806708, -117.02007",33.806708,-117.02007,0,55.0,1,2,0,,1,0,1,0,Credit Card,1,4456,0,Q3,0,1,0,California,0,0,0,54,3092.65,0,361.8,0.0,3454.45,0,1,92582,1 +66,20,44.9,,,49,Coulterville,5261,Month-to-Month,United States,4833-QTJNO,Stayed,0,0,Male,1,Fiber Optic,"37.722127, -120.110174",37.722127,-120.110174,1,83.85,1,0,10,,1,1,0,1,Bank Withdrawal,1,2271,0,Q3,1,3,1,California,0,0,0,67,5588.8,0,3008.3,0.0,8597.1,0,1,95311,0 +62,0,17.61,Attitude,Attitude of support person,83,Stratford,2051,Month-to-Month,United States,5143-WMWOG,Churned,0,0,Male,0,,"36.175255, -119.813805",36.175255,-119.813805,0,19.95,0,0,0,,0,0,0,0,Bank Withdrawal,1,1729,0,Q3,0,2,0,California,0,0,0,1,19.95,0,17.61,0.0,37.56,0,0,93266,1 +45,19,20.53,,,68,San Diego,5926,One Year,United States,2805-EDJPQ,Stayed,0,1,Female,1,Fiber Optic,"32.827238, -117.089287",32.827238,-117.089287,1,99.75,1,0,9,,1,0,1,1,Credit Card,1,30206,1,Q3,1,4,0,California,1,1,0,56,5608.4,0,1149.68,0.0,6758.08,0,1,92124,0 +60,24,9.53,,,52,Mad River,5421,Month-to-Month,United States,2960-NKRSO,Stayed,0,1,Male,1,Fiber Optic,"40.390301, -123.412327",40.390301,-123.412327,0,85.95,0,0,0,,1,0,1,0,Bank Withdrawal,1,265,1,Q3,0,3,0,California,0,0,0,24,2107.15,0,228.72,0.0,2335.87,0,1,95552,0 +19,82,27.24,,,54,El Portal,2177,Month-to-Month,United States,7299-GNVPL,Stayed,1,0,Female,1,Fiber Optic,"37.654551, -119.822984",37.654551,-119.822984,1,84.4,0,2,5,,1,1,0,1,Mailed Check,1,579,1,Q3,1,3,0,California,0,0,0,23,1936.85,0,626.52,0.0,2563.37,1,1,95318,0 +58,11,20.93,,,35,Vernalis,5915,One Year,United States,4525-VZCZG,Stayed,1,0,Male,1,Fiber Optic,"37.609095, -121.263381",37.609095,-121.263381,0,105.85,0,1,0,,1,1,1,0,Bank Withdrawal,1,274,1,Q3,0,4,0,California,1,1,1,54,5826.65,10,1130.22,0.0,6966.87,0,0,95385,0 +44,19,40.15,Attitude,Attitude of service provider,69,Aromas,5701,Month-to-Month,United States,3387-VATUS,Churned,0,0,Male,1,Fiber Optic,"36.878364, -121.629781",36.878364,-121.629781,0,94.85,1,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,3373,0,Q3,0,3,0,California,1,1,1,5,462.8,0,200.75,0.0,663.55,0,1,95004,1 +51,17,7.66,Attitude,Attitude of support person,70,Camptonville,4390,Month-to-Month,United States,3884-HCSWG,Churned,0,0,Female,1,Fiber Optic,"39.432127, -121.099287",39.432127,-121.099287,0,70.0,0,0,0,,0,0,1,0,Bank Withdrawal,1,632,0,Q3,0,1,0,California,0,0,0,17,1144.5,80,130.22,0.0,1354.72,0,0,95922,1 +70,2,9.18,,,54,Ranchita,5211,Month-to-Month,United States,2144-BFDSO,Stayed,0,1,Female,1,Fiber Optic,"33.215251, -116.53633",33.215251,-116.53633,1,108.75,1,0,1,Offer B,1,1,0,1,Bank Withdrawal,1,339,0,Q3,1,3,1,California,1,1,1,50,5431.9,0,459.0,0.0,5890.9,0,1,92066,0 +24,69,36.17,,,77,Forest Falls,5712,One Year,United States,4547-FZJWE,Stayed,0,0,Male,1,DSL,"34.067699, -116.903891",34.067699,-116.903891,1,59.45,0,0,5,,0,1,0,1,Credit Card,1,958,0,Q3,1,4,0,California,1,1,0,55,3157.0,40,1989.35,0.0,5186.35,1,0,92339,0 +61,21,49.2,Price,Extra data charges,90,Fremont,4525,Month-to-Month,United States,7593-JNWRU,Churned,1,0,Male,1,DSL,"37.505768, -121.962472",37.505768,-121.962472,1,44.6,0,1,5,Offer E,0,0,1,1,Bank Withdrawal,1,56126,0,Q3,1,2,0,California,0,0,0,6,260.8,0,295.2,0.0,556.0,0,1,94538,1 +21,53,32.85,Other,Don't know,80,Fresno,5951,Month-to-Month,United States,3027-ZTDHO,Churned,0,0,Male,1,Fiber Optic,"36.732694, -119.783786",36.732694,-119.783786,0,89.9,0,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,6848,0,Q3,0,1,0,California,1,1,1,1,89.9,0,32.85,0.0,122.75,1,1,93721,1 +31,0,9.33,,,33,San Clemente,4954,Two Year,United States,5854-KSRBJ,Stayed,1,0,Male,0,,"33.4725, -117.584273",33.4725,-117.584273,1,25.4,1,1,10,Offer A,0,0,0,1,Credit Card,1,15297,0,Q3,1,4,0,California,0,0,0,70,1782.05,0,653.1,0.0,2435.15,0,0,92673,0 +41,15,19.6,,,46,Oakland,5905,Two Year,United States,8454-AATJP,Stayed,0,1,Female,1,Fiber Optic,"37.80707, -122.297401",37.80707,-122.297401,0,115.05,1,0,0,Offer A,1,1,0,0,Credit Card,1,21054,1,Q3,0,3,0,California,1,1,1,72,8405.0,0,1411.2,0.0,9816.2,0,1,94607,0 +71,10,13.36,,,34,Manchester,4204,Two Year,United States,7524-VRLPL,Stayed,0,1,Male,1,Cable,"38.966713, -123.586412",38.966713,-123.586412,0,74.1,1,0,0,Offer A,0,1,0,0,Credit Card,1,586,1,Q3,0,3,1,California,1,1,0,69,5031.0,0,921.84,0.0,5952.84,0,1,95459,0 +48,21,27.24,Attitude,Attitude of service provider,87,Solvang,5102,Month-to-Month,United States,0156-FVPTA,Churned,0,0,Male,1,DSL,"34.624399, -120.137875",34.624399,-120.137875,1,54.2,0,0,1,Offer D,0,1,1,1,Bank Withdrawal,1,7958,1,Q3,1,2,0,California,0,0,0,22,1152.7,0,599.28,0.0,1751.98,0,1,93463,1 +71,11,18.23,,,71,Olympic Valley,6214,Two Year,United States,7426-WEIJX,Stayed,1,0,Male,1,Fiber Optic,"39.191797, -120.212401",39.191797,-120.212401,1,80.95,1,1,10,,0,1,1,1,Bank Withdrawal,1,942,0,Q3,1,4,1,California,0,0,0,60,4859.1,0,1093.8,49.53,5903.37,0,1,96146,0 +74,0,27.95,Attitude,Attitude of support person,83,Fellows,5432,Month-to-Month,United States,4160-AMJTL,Churned,0,0,Female,0,,"35.215731, -119.57013",35.215731,-119.57013,0,19.65,0,0,0,,0,0,0,0,Bank Withdrawal,1,626,0,Q3,0,2,1,California,0,0,0,8,164.3,0,223.6,0.0,387.9,0,0,93224,1 +37,19,0.0,,,32,West Hills,4043,One Year,United States,4115-UMJFQ,Stayed,0,1,Male,1,DSL,"34.199787, -118.68493",34.199787,-118.68493,0,35.75,0,0,0,,1,0,1,0,Bank Withdrawal,0,23637,0,Q3,0,5,0,California,0,0,0,69,2492.25,150,0.0,0.0,2642.25,0,0,91307,0 +20,82,43.47,Competitor,Competitor made better offer,91,San Diego,6117,One Year,United States,0877-SDMBN,Churned,0,1,Female,1,Fiber Optic,"32.886925, -117.152162",32.886925,-117.152162,0,103.95,1,0,0,,0,1,1,0,Bank Withdrawal,1,74232,0,Q3,0,3,0,California,1,1,1,54,5639.05,0,2347.38,0.0,7986.43,1,1,92126,1 +50,12,29.72,,,20,Aguanga,6316,One Year,United States,3957-HHLMR,Stayed,0,0,Female,1,DSL,"33.482243, -116.827173",33.482243,-116.827173,1,65.2,1,0,1,Offer A,0,1,0,1,Bank Withdrawal,1,2433,0,Q3,1,3,0,California,1,1,0,70,4543.15,0,2080.4,0.0,6623.55,0,1,92536,0 +60,19,44.05,,,35,Smartville,5282,Month-to-Month,United States,3644-QXEHN,Stayed,1,1,Male,1,Fiber Optic,"39.176595, -121.291692",39.176595,-121.291692,1,97.0,0,1,1,Offer D,0,0,0,1,Bank Withdrawal,1,963,0,Q3,1,3,0,California,1,1,1,13,1334.45,0,572.65,0.0,1907.1,0,1,95977,0 +42,30,39.03,Competitor,Competitor made better offer,80,San Diego,5055,Month-to-Month,United States,9689-PTNPG,Churned,0,0,Male,1,Fiber Optic,"32.886925, -117.152162",32.886925,-117.152162,0,80.25,0,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,74232,0,Q3,0,1,0,California,0,0,1,2,144.55,10,78.06,0.0,232.61,0,0,92126,1 +43,16,5.52,,,51,Weott,3315,Month-to-Month,United States,7356-IWLFW,Stayed,1,0,Male,1,Fiber Optic,"40.310119, -123.909449",40.310119,-123.909449,1,80.0,1,1,1,Offer B,1,0,1,1,Bank Withdrawal,1,270,0,Q3,1,5,0,California,0,0,0,46,3769.7,0,253.92,0.0,4023.62,0,1,95571,0 +24,73,41.21,,,22,Rosamond,4259,Two Year,United States,8823-RLPWL,Stayed,0,1,Female,1,Fiber Optic,"34.903052, -118.411251",34.903052,-118.411251,1,110.65,1,0,5,Offer A,1,1,1,1,Credit Card,1,14931,0,Q3,1,4,0,California,1,1,1,72,8065.65,0,2967.12,0.0,11032.77,1,1,93560,0 +36,5,27.88,,,24,Carpinteria,6432,One Year,United States,9107-UKCKY,Stayed,0,1,Male,1,DSL,"34.441398, -119.513163",34.441398,-119.513163,1,79.8,1,0,7,Offer B,1,0,1,1,Bank Withdrawal,1,17409,0,Q3,1,5,0,California,1,1,1,61,4914.8,70,1700.68,0.0,6685.48,0,0,93013,0 +49,0,25.4,Price,Long distance charges,87,Cerritos,5398,One Year,United States,3705-PSNGL,Churned,0,0,Male,0,,"33.8681, -118.067402",33.8681,-118.067402,0,20.4,0,0,0,Offer B,0,0,1,0,Bank Withdrawal,1,51556,0,Q3,0,3,0,California,0,0,0,45,930.45,0,1143.0,0.0,2073.45,0,0,90703,1 +64,27,2.67,,,68,Northridge,4584,One Year,United States,8294-UIMBA,Stayed,0,0,Female,1,Fiber Optic,"34.236683, -118.517588",34.236683,-118.517588,0,94.4,0,0,0,,0,0,1,0,Bank Withdrawal,1,32307,1,Q3,0,5,0,California,1,1,1,30,2638.1,0,80.1,0.0,2718.2,0,1,91325,0 +64,11,36.15,,,67,Walnut Creek,3571,One Year,United States,7163-OCEQI,Stayed,1,1,Male,1,DSL,"37.900662, -122.052782",37.900662,-122.052782,1,78.65,1,2,6,,0,0,1,1,Credit Card,1,40917,1,Q3,1,3,0,California,1,1,1,22,1663.75,0,795.3,0.0,2459.05,0,1,94596,0 +29,73,31.97,,,58,Los Banos,4111,Two Year,United States,2798-NYLMZ,Stayed,0,1,Male,1,Fiber Optic,"36.995162, -120.955099",36.995162,-120.955099,1,108.55,1,0,10,Offer A,0,1,1,1,Credit Card,1,29124,1,Q3,1,3,0,California,1,1,1,71,7616.0,0,2269.87,0.0,9885.87,1,1,93635,0 +63,0,3.14,,,46,Oxnard,3413,Two Year,United States,8215-NGSPE,Stayed,1,0,Female,0,,"34.18454, -119.224666",34.18454,-119.224666,1,20.0,0,1,3,Offer B,0,0,0,1,Credit Card,1,25322,0,Q3,1,3,0,California,0,0,0,42,833.55,0,131.88,0.0,965.43,0,0,93035,0 +49,53,0.0,,,47,Los Angeles,5498,Two Year,United States,3704-IEAXF,Stayed,1,0,Female,1,DSL,"34.044271, -118.185237",34.044271,-118.185237,1,53.65,0,3,9,,1,0,0,1,Credit Card,0,55668,1,Q3,1,3,0,California,1,1,1,72,3784.0,0,0.0,0.0,3784.0,0,1,90063,0 +39,7,31.88,Price,Long distance charges,71,Stockton,3567,Month-to-Month,United States,9837-BMCLM,Churned,0,0,Male,1,Fiber Optic,"37.959706, -121.287669",37.959706,-121.287669,0,78.5,0,0,0,,0,0,1,0,Bank Withdrawal,1,7071,0,Q3,0,2,0,California,0,0,1,3,242.05,0,95.64,0.0,337.69,0,1,95202,1 +64,23,32.49,Competitor,Competitor had better devices,67,Sunol,5546,Month-to-Month,United States,4873-ILOLJ,Churned,0,0,Male,1,Fiber Optic,"37.587494, -121.862856",37.587494,-121.862856,0,90.35,0,0,0,,0,0,1,0,Bank Withdrawal,1,790,0,Q3,0,1,0,California,1,1,1,24,2238.5,0,779.76,0.0,3018.26,0,1,94586,1 +32,18,49.26,,,58,Chester,4736,Two Year,United States,0572-ZJKLT,Stayed,1,1,Female,1,Fiber Optic,"40.243494, -121.154733",40.243494,-121.154733,1,99.65,1,1,10,Offer B,0,1,0,1,Credit Card,1,2664,1,Q3,1,3,0,California,1,1,0,46,4630.2,0,2265.96,9.35,6886.81,0,1,96020,0 +39,15,42.62,,,40,San Jose,4172,One Year,United States,6599-GZWCM,Stayed,0,0,Female,1,Fiber Optic,"37.305622, -122.000887",37.305622,-122.000887,0,74.65,0,0,0,,1,0,1,0,Credit Card,1,37570,0,Q3,0,5,0,California,0,0,0,13,966.25,0,554.06,0.0,1520.31,0,1,95129,0 +27,47,0.0,,,29,Georgetown,5040,One Year,United States,1929-ZCBHE,Stayed,1,1,Male,1,DSL,"38.9386, -120.785514",38.9386,-120.785514,1,40.3,0,1,7,Offer B,0,1,0,1,Bank Withdrawal,0,2723,1,Q3,1,3,0,California,0,0,0,47,1794.8,0,0.0,0.0,1794.8,1,1,95634,0 +21,71,14.19,,,57,San Francisco,4773,Two Year,United States,9031-ZVQPT,Stayed,0,1,Male,1,Fiber Optic,"37.794487, -122.42227",37.794487,-122.42227,1,108.2,1,0,10,,1,0,1,1,Bank Withdrawal,1,56330,1,Q3,1,4,0,California,1,1,1,72,7840.6,0,1021.68,0.0,8862.28,1,1,94109,0 +59,26,12.3,,,73,Caruthers,3012,Month-to-Month,United States,2202-OUTMO,Stayed,0,0,Female,1,DSL,"36.5276, -119.865999",36.5276,-119.865999,1,60.85,1,0,5,,0,1,1,1,Bank Withdrawal,1,5446,1,Q3,1,4,0,California,0,0,0,34,2003.6,0,418.2,0.0,2421.8,0,1,93609,0 +50,0,7.31,,,30,North Fork,4910,One Year,United States,2466-FCCPT,Stayed,1,0,Female,0,,"37.244307, -119.470256",37.244307,-119.470256,1,19.7,0,3,7,,0,0,0,1,Bank Withdrawal,1,3376,0,Q3,1,5,0,California,0,0,0,20,395.6,0,146.2,0.0,541.8,0,0,93643,0 +63,22,48.31,Attitude,Attitude of service provider,65,Plymouth,4879,Month-to-Month,United States,6595-COKXZ,Churned,0,0,Female,1,Cable,"38.489273, -120.891614",38.489273,-120.891614,0,44.45,0,0,0,Offer E,0,0,1,0,Mailed Check,1,2220,0,Q3,0,3,0,California,0,0,0,1,44.45,0,48.31,0.0,92.76,0,1,95669,1 +61,7,14.67,,,73,Los Angeles,4479,Two Year,United States,9959-WOFKT,Stayed,0,1,Male,1,Fiber Optic,"34.049841, -118.33846",34.049841,-118.33846,0,106.7,1,0,0,,0,1,0,0,Bank Withdrawal,1,67520,0,Q3,0,3,0,California,1,1,1,71,7382.25,0,1041.57,0.0,8423.82,0,1,90019,0 +54,4,45.8,,,56,Dorris,4334,Month-to-Month,United States,4672-FOTSD,Stayed,0,0,Male,1,DSL,"41.949216, -122.050062",41.949216,-122.050062,0,67.25,1,0,0,Offer D,1,1,1,0,Bank Withdrawal,1,1162,1,Q3,0,3,0,California,0,0,0,12,832.3,0,549.6,0.0,1381.9,0,1,96023,0 +48,25,37.79,Competitor,Competitor offered higher download speeds,75,Willows,2269,Month-to-Month,United States,0587-DMGBH,Churned,0,0,Female,1,Cable,"39.493991, -122.286363",39.493991,-122.286363,0,49.85,0,0,0,,0,1,1,0,Bank Withdrawal,1,8812,0,Q3,0,3,0,California,0,0,0,8,365.55,10,302.32,13.01,664.86,0,0,95988,1 +51,30,30.52,Other,Don't know,80,Irvine,5679,Month-to-Month,United States,9282-IZGQK,Churned,0,0,Female,1,Fiber Optic,"33.643095, -117.810896",33.643095,-117.810896,0,85.0,1,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,41062,0,Q3,0,3,0,California,1,1,0,1,85.0,0,30.52,0.0,115.52,0,1,92612,1 +56,28,25.3,,,79,Lincoln,3282,Month-to-Month,United States,7036-ZZKBD,Stayed,0,1,Male,1,Cable,"38.922812, -121.312005",38.922812,-121.312005,1,66.4,0,0,7,Offer C,0,0,1,1,Credit Card,1,15286,1,Q3,1,4,0,California,1,1,0,31,2019.8,0,784.3,0.0,2804.1,0,1,95648,0 +68,4,26.11,Competitor,Competitor had better devices,76,Buena Park,5394,Month-to-Month,United States,7156-MHUGY,Churned,0,0,Male,1,Fiber Optic,"33.874224, -117.993368",33.874224,-117.993368,0,90.5,0,0,0,,0,0,1,0,Bank Withdrawal,1,33528,0,Q3,0,1,1,California,1,1,1,13,1201.15,140,339.43,29.84,1650.74,0,0,90621,1 +53,13,0.0,,,63,San Leandro,5750,Month-to-Month,United States,8756-RDDLT,Stayed,0,0,Female,1,Cable,"37.717196, -122.159338",37.717196,-122.159338,0,44.95,0,0,0,,1,0,0,0,Bank Withdrawal,0,41871,1,Q3,0,3,0,California,1,1,0,68,3085.35,0,0.0,0.0,3085.35,0,1,94577,0 +80,5,42.91,Competitor,Competitor offered more data,83,Los Angeles,2571,Month-to-Month,United States,0818-OCPZO,Churned,0,0,Male,1,Fiber Optic,"33.927254, -118.249826",33.927254,-118.249826,0,81.45,1,0,0,,1,0,1,0,Bank Withdrawal,1,38128,0,Q3,0,3,1,California,0,0,0,27,2122.05,0,1158.57,0.0,3280.62,0,1,90059,1 +20,52,8.48,,,57,Downieville,2278,Month-to-Month,United States,6416-YJTTB,Stayed,0,1,Male,1,Fiber Optic,"39.578792, -120.780786",39.578792,-120.780786,0,79.5,0,0,0,Offer D,0,1,1,0,Bank Withdrawal,1,404,0,Q3,0,4,0,California,0,0,0,11,795.65,0,93.28,0.0,888.93,1,1,95936,0 +35,76,48.04,,,60,Oregon House,6399,One Year,United States,1150-FTQGN,Stayed,1,0,Female,1,Fiber Optic,"39.342587, -121.249833",39.342587,-121.249833,1,94.15,1,3,1,Offer B,1,1,0,1,Bank Withdrawal,1,1519,0,Q3,1,4,0,California,0,0,1,60,5811.8,0,2882.4,0.0,8694.2,0,1,95962,0 +49,0,8.91,,,21,Richmond,4671,Two Year,United States,2632-TACXW,Stayed,0,0,Female,0,,"37.945288, -122.383941",37.945288,-122.383941,1,23.65,1,0,4,,0,0,0,1,Bank Withdrawal,1,28450,0,Q3,1,4,0,California,0,0,0,62,1416.75,0,552.42,0.0,1969.17,0,0,94801,0 +32,0,31.7,,,60,Clearlake,4821,Two Year,United States,4804-NCPET,Stayed,1,0,Male,0,,"38.965804, -122.631779",38.965804,-122.631779,1,20.2,0,3,3,,0,0,0,1,Credit Card,1,13485,0,Q3,1,3,0,California,0,0,0,19,387.4,0,602.3,0.0,989.7,0,0,95422,0 +45,57,26.66,,,48,Danville,4970,Month-to-Month,United States,5651-YLPRD,Stayed,1,0,Female,1,Fiber Optic,"37.815459, -121.977203",37.815459,-121.977203,1,86.1,0,3,7,,1,0,1,1,Bank Withdrawal,1,32873,0,Q3,1,5,0,California,0,0,1,32,2723.75,130,853.12,0.0,3706.87,0,0,94526,0 +41,15,41.83,,,35,Keene,5357,Month-to-Month,United States,3503-TYDAY,Stayed,0,0,Female,1,Fiber Optic,"35.214982, -118.59049",35.214982,-118.59049,1,80.45,1,0,7,Offer B,1,0,0,1,Bank Withdrawal,1,1436,0,Q3,1,4,0,California,0,0,0,43,3398.9,0,1798.69,0.0,5197.59,0,1,93531,0 +37,24,46.18,,,56,San Rafael,5344,One Year,United States,4869-EPIUS,Stayed,0,0,Male,1,Fiber Optic,"37.972662, -122.491452",37.972662,-122.491452,1,80.9,0,0,3,,0,0,1,1,Bank Withdrawal,1,40239,0,Q3,1,5,0,California,1,1,0,56,4557.5,0,2586.08,0.0,7143.58,0,1,94901,0 +63,27,6.43,,,45,Santa Maria,5286,Month-to-Month,United States,9822-OAOVB,Joined,0,0,Female,1,DSL,"34.818227, -120.418784",34.818227,-120.418784,0,55.45,0,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,37364,0,Q3,0,4,0,California,1,1,0,1,55.45,10,6.43,0.0,71.88,0,0,93455,0 +59,0,9.61,,,65,Anaheim,3007,Month-to-Month,United States,2640-LYMOV,Joined,0,0,Male,0,,"33.818, -117.974404",33.818,-117.974404,0,19.65,0,0,0,Offer E,0,0,1,0,Credit Card,1,81333,0,Q3,0,4,0,California,0,0,0,2,38.8,0,19.22,0.0,58.02,0,0,92804,0 +36,26,25.16,,,43,Rio Nido,4732,Two Year,United States,2211-RMNHO,Stayed,1,1,Female,1,Cable,"38.522328, -122.97932",38.522328,-122.97932,1,85.3,1,2,1,,1,0,0,1,Bank Withdrawal,1,298,1,Q3,1,4,0,California,1,1,1,68,5560.0,0,1710.88,0.0,7270.88,0,1,95471,0 +23,0,22.08,,,25,Marina,5418,One Year,United States,9066-QRSDU,Stayed,0,0,Female,0,,"36.689582, -121.758398",36.689582,-121.758398,1,26.3,1,0,7,Offer A,0,0,1,1,Bank Withdrawal,1,21759,0,Q3,1,4,0,California,0,0,0,69,1763.55,0,1523.52,0.0,3287.07,1,0,93933,0 +54,52,47.06,,,44,Santa Ysabel,5756,Month-to-Month,United States,2075-RMJIK,Stayed,1,0,Female,1,Cable,"33.174725, -116.743329",33.174725,-116.743329,1,49.4,0,3,3,,0,1,1,1,Mailed Check,1,1143,0,Q3,1,4,0,California,0,0,0,5,232.55,10,235.3,0.0,477.85,0,0,92070,0 +57,2,0.0,,,29,Hanford,2038,Month-to-Month,United States,7421-ZLUPA,Stayed,0,0,Female,1,DSL,"36.29223, -119.622676",36.29223,-119.622676,0,29.25,0,0,0,,1,0,1,0,Credit Card,0,53204,0,Q3,0,3,0,California,0,0,0,8,226.95,0,0.0,0.0,226.95,0,1,93230,0 +42,14,41.18,Competitor,Competitor made better offer,90,Temecula,3051,Month-to-Month,United States,7314-OXENN,Churned,0,0,Male,1,Fiber Optic,"33.507255, -117.029473",33.507255,-117.029473,0,82.0,1,0,0,,1,0,1,0,Bank Withdrawal,1,46171,0,Q3,0,3,0,California,0,0,0,2,184.65,0,82.36,0.0,267.01,0,1,92592,1 +29,46,13.04,Competitor,Competitor made better offer,65,San Francisco,5341,Month-to-Month,United States,3066-RRJIO,Churned,0,0,Female,1,Fiber Optic,"37.722302, -122.491129",37.722302,-122.491129,0,69.95,0,0,0,Offer E,0,0,1,0,Credit Card,1,26297,0,Q3,0,3,0,California,0,0,0,1,69.95,0,13.04,0.0,82.99,1,1,94132,1 +80,27,11.55,,,20,Palo Alto,6335,One Year,United States,7629-WFGLW,Stayed,0,1,Female,1,Fiber Optic,"37.444314, -122.149996",37.444314,-122.149996,1,95.65,1,0,10,Offer B,1,1,0,1,Bank Withdrawal,1,16198,1,Q3,1,3,1,California,0,0,0,56,5471.75,0,646.8,21.71,6096.84,0,1,94301,0 +19,82,4.39,,,45,Rocklin,4695,One Year,United States,5678-VFNEQ,Stayed,0,1,Female,1,Fiber Optic,"38.7904, -121.236973",38.7904,-121.236973,1,104.1,1,0,8,Offer A,0,1,1,1,Credit Card,1,21510,0,Q3,1,4,0,California,1,1,1,71,7412.25,0,311.69,0.0,7723.94,1,1,95677,0 +71,18,26.49,,,38,Upland,3202,One Year,United States,5913-INRQV,Stayed,0,0,Male,1,Fiber Optic,"34.105493, -117.660934",34.105493,-117.660934,1,90.15,0,0,7,,0,1,0,1,Credit Card,1,48827,1,Q3,1,3,1,California,0,0,1,34,3128.8,0,900.66,0.0,4029.46,0,1,91786,0 +41,29,33.22,,,32,San Pedro,3517,One Year,United States,7047-FWEYA,Stayed,0,0,Female,1,Fiber Optic,"33.736387, -118.284363",33.736387,-118.284363,1,103.15,1,0,3,Offer B,1,0,1,1,Bank Withdrawal,1,58639,1,Q3,1,3,0,California,1,1,1,46,4594.65,130,1528.12,0.0,6252.77,0,0,90731,0 +26,52,0.0,Competitor,Competitor offered higher download speeds,88,Avenal,2802,Month-to-Month,United States,3815-SLMEF,Churned,0,0,Female,1,Cable,"35.916943, -120.129921",35.916943,-120.129921,0,34.25,0,0,0,Offer E,0,1,0,0,Mailed Check,0,14697,1,Q3,0,1,0,California,0,0,0,3,139.35,0,0.0,0.0,139.35,1,1,93204,1 +19,59,0.0,,,49,Cloverdale,4161,One Year,United States,3417-TSCIC,Stayed,0,0,Male,1,DSL,"38.801936, -122.938935",38.801936,-122.938935,0,24.85,0,0,0,,0,0,1,0,Credit Card,0,9210,0,Q3,0,5,0,California,0,0,0,29,788.05,0,0.0,0.0,788.05,1,1,95425,0 +51,19,12.13,Competitor,Competitor had better devices,90,Glencoe,4548,Month-to-Month,United States,4603-JANFB,Churned,0,0,Male,1,Fiber Optic,"38.358464, -120.579304",38.358464,-120.579304,0,69.85,0,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,21,0,Q3,0,1,0,California,0,0,0,1,69.85,0,12.13,0.0,81.98,0,1,95232,1 +71,11,4.89,Price,Price too high,70,Gardena,5795,Month-to-Month,United States,5178-LMXOP,Churned,0,0,Male,1,Fiber Optic,"33.876482, -118.284077",33.876482,-118.284077,1,95.1,1,0,1,,0,0,1,1,Bank Withdrawal,1,9960,0,Q3,1,1,1,California,1,0,1,1,95.1,0,4.89,0.0,99.99,0,1,90248,1 +53,28,15.09,,,75,Los Angeles,2191,Month-to-Month,United States,5447-VYTKW,Stayed,0,0,Male,1,Cable,"34.037251, -118.423573",34.037251,-118.423573,0,53.45,0,0,0,,0,1,0,0,Credit Card,1,24505,1,Q3,0,3,0,California,0,0,0,27,1461.45,0,407.43,0.0,1868.88,0,1,90064,0 +47,2,24.76,Attitude,Attitude of service provider,80,Lompoc,4193,Month-to-Month,United States,5229-PRWKT,Churned,0,0,Male,1,Fiber Optic,"34.757477, -120.550507",34.757477,-120.550507,0,86.55,1,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,6165,0,Q3,0,3,0,California,1,1,0,8,649.65,0,198.08,0.0,847.73,0,1,93437,1 +29,59,33.98,,,59,Nubieber,4163,Month-to-Month,United States,7966-YOTQW,Stayed,0,0,Male,1,DSL,"41.082472, -121.195215",41.082472,-121.195215,0,54.5,1,0,0,,0,1,1,0,Credit Card,1,240,0,Q3,0,4,0,California,0,0,0,10,568.2,0,339.8,0.0,908.0,1,1,96068,0 +40,0,44.68,,,36,San Diego,3753,Two Year,United States,8450-LUGUK,Stayed,1,0,Female,0,,"32.747484, -117.166877",32.747484,-117.166877,1,24.1,1,1,5,,0,0,1,1,Bank Withdrawal,1,30202,0,Q3,1,4,0,California,0,0,0,37,861.85,0,1653.16,0.0,2515.01,0,0,92103,0 +70,30,16.85,Attitude,Attitude of support person,94,San Luis Obispo,3320,Month-to-Month,United States,0875-CABNR,Churned,0,1,Female,1,Fiber Optic,"35.233745, -120.626442",35.233745,-120.626442,0,84.6,0,0,0,,0,0,1,0,Credit Card,1,27047,0,Q3,0,3,1,California,1,1,0,10,865.55,0,168.5,0.0,1034.05,0,1,93401,1 +19,52,40.96,,,24,Mc Farland,4171,Month-to-Month,United States,2458-EOMRE,Stayed,0,1,Female,1,DSL,"35.666886, -119.186717",35.666886,-119.186717,0,64.05,0,0,0,Offer D,0,1,0,0,Bank Withdrawal,1,10781,0,Q3,0,4,0,California,1,1,0,11,733.95,90,450.56,0.0,1274.51,1,0,93250,0 +60,13,32.43,Dissatisfaction,Product dissatisfaction,65,Hinkley,4167,Month-to-Month,United States,2959-MJHIC,Churned,0,0,Male,1,Fiber Optic,"34.983808, -117.239306",34.983808,-117.239306,1,80.35,0,0,3,,0,0,1,1,Bank Withdrawal,1,1933,0,Q3,1,1,0,California,0,0,1,4,307.4,0,129.72,0.0,437.12,0,1,92347,1 +78,3,35.65,,,68,Los Angeles,5651,Two Year,United States,1125-SNVCK,Stayed,0,0,Female,1,DSL,"33.994524, -118.149953",33.994524,-118.149953,0,43.8,0,0,0,,0,0,0,0,Credit Card,1,9805,0,Q3,0,5,1,California,0,0,0,49,2106.05,0,1746.85,20.45,3832.45,0,1,90040,0 +32,11,45.35,,,70,Palmdale,3546,One Year,United States,3137-NYQQI,Stayed,0,0,Male,1,DSL,"34.536232, -118.082935",34.536232,-118.082935,1,64.8,0,0,2,Offer D,1,1,0,1,Credit Card,1,67232,0,Q3,1,4,0,California,1,1,0,17,1175.6,0,770.95,0.0,1946.55,0,1,93550,0 +20,52,0.0,,,73,Grass Valley,3522,One Year,United States,2233-TXSIU,Stayed,1,1,Male,1,DSL,"39.194539, -120.988066",39.194539,-120.988066,1,44.45,0,2,1,,0,1,0,1,Credit Card,0,23990,0,Q3,1,3,0,California,0,0,1,17,792.15,0,0.0,0.0,792.15,1,1,95945,0 +57,0,22.55,,,35,Los Angeles,5186,One Year,United States,8191-XWSZG,Stayed,0,0,Female,0,,"34.028735, -118.317236",34.028735,-118.317236,0,20.65,0,0,0,Offer B,0,0,0,0,Mailed Check,1,47143,0,Q3,0,4,0,California,0,0,0,52,1022.95,0,1172.6,0.0,2195.55,0,0,90018,0 +47,12,49.49,,,48,San Jose,5168,Month-to-Month,United States,2250-IVBWA,Stayed,1,0,Male,1,Fiber Optic,"37.343827, -121.883119",37.343827,-121.883119,1,81.05,0,2,4,,1,1,0,1,Bank Withdrawal,1,52334,0,Q3,1,3,0,California,0,0,0,64,5135.35,0,3167.36,0.0,8302.71,0,1,95112,0 +64,0,20.49,,,65,Salinas,5453,Two Year,United States,8874-EJNSR,Stayed,1,0,Male,0,,"36.624338, -121.615669",36.624338,-121.615669,1,25.2,1,2,8,,0,0,0,1,Credit Card,1,13027,0,Q3,1,5,0,California,0,0,0,39,987.95,0,799.11,0.0,1787.06,0,0,93908,0 +42,17,35.96,,,67,Los Angeles,3740,Month-to-Month,United States,5366-OBVMR,Stayed,0,0,Female,1,DSL,"34.127194, -118.295647",34.127194,-118.295647,1,50.3,0,0,4,Offer D,0,0,1,1,Credit Card,1,48727,1,Q3,1,3,0,California,0,0,0,18,908.75,0,647.28,0.0,1556.03,0,1,90027,0 +40,0,49.52,,,38,Sugarloaf,5880,One Year,United States,8873-TMKGR,Stayed,0,0,Male,0,,"34.243088, -116.830015",34.243088,-116.830015,0,19.1,0,0,0,Offer C,0,0,0,0,Credit Card,1,1834,0,Q3,0,4,0,California,0,0,0,29,529.5,0,1436.08,0.0,1965.58,0,0,92386,0 +23,73,38.04,,,30,Redondo Beach,5156,One Year,United States,9052-DHNKM,Stayed,0,0,Male,1,DSL,"33.830453, -118.384565",33.830453,-118.384565,0,61.55,1,0,0,,1,1,0,0,Bank Withdrawal,1,34191,0,Q3,0,3,0,California,0,0,0,26,1581.95,0,989.04,0.0,2570.99,1,1,90277,0 +37,29,18.26,Attitude,Attitude of service provider,89,Caspar,2075,Month-to-Month,United States,7547-EKNFS,Churned,0,1,Male,1,Fiber Optic,"39.361283, -123.784599",39.361283,-123.784599,1,95.25,1,0,1,Offer B,1,0,1,1,Bank Withdrawal,1,333,0,Q3,1,1,0,California,0,0,1,42,3959.35,0,766.92,27.3,4698.97,0,1,95420,1 +30,41,10.79,Competitor,Competitor offered more data,90,Denair,4873,Month-to-Month,United States,3982-XWFZQ,Churned,0,0,Female,1,Cable,"37.524721, -120.757977",37.524721,-120.757977,1,50.25,1,0,2,Offer B,0,0,1,1,Bank Withdrawal,1,5513,0,Q3,1,2,0,California,0,0,0,42,2203.65,0,453.18,28.49,2628.34,0,1,95316,1 +25,59,35.9,,,42,Ojai,4422,One Year,United States,1492-KGETH,Stayed,1,1,Male,1,Cable,"34.581308, -118.931948",34.581308,-118.931948,1,78.35,1,1,2,Offer A,1,1,0,1,Bank Withdrawal,1,21633,1,Q3,1,4,0,California,1,1,0,70,5445.95,0,2513.0,0.0,7958.95,1,1,93023,0 +44,0,30.34,,,31,Badger,4943,Month-to-Month,United States,1465-WCZVT,Joined,1,0,Female,0,,"36.64545, -118.924982",36.64545,-118.924982,1,19.65,0,3,1,,0,0,0,1,Credit Card,1,273,0,Q3,1,4,0,California,0,0,0,3,60.65,0,91.02,0.0,151.67,0,0,93603,0 +62,27,7.48,,,38,Visalia,4221,Two Year,United States,7446-KQISO,Stayed,1,1,Male,1,Fiber Optic,"36.37559, -119.211689",36.37559,-119.211689,1,109.75,1,3,2,,1,0,1,1,Bank Withdrawal,1,30395,1,Q3,1,3,0,California,1,1,1,45,4900.65,0,336.6,0.0,5237.25,0,1,93292,0 +46,15,0.0,Attitude,Attitude of support person,84,Homewood,2613,Month-to-Month,United States,4592-IWTJI,Churned,1,0,Female,1,Cable,"39.117018, -120.212535",39.117018,-120.212535,1,29.7,0,2,1,Offer E,0,1,0,1,Credit Card,0,858,0,Q3,1,1,0,California,0,0,0,3,91.7,0,0.0,0.0,91.7,0,1,96141,1 +52,27,7.64,Competitor,Competitor made better offer,80,Lemon Cove,2323,Month-to-Month,United States,7538-GWHML,Churned,0,0,Female,1,Fiber Optic,"36.462671, -118.997291",36.462671,-118.997291,0,69.65,0,0,0,Offer E,0,0,0,0,Bank Withdrawal,1,293,0,Q3,0,2,0,California,0,0,0,2,145.15,0,15.28,0.0,160.43,0,1,93244,1 +49,30,41.46,,,74,Landers,4620,One Year,United States,6152-ONASV,Stayed,0,0,Female,1,DSL,"34.341737, -116.539416",34.341737,-116.539416,1,58.25,1,0,4,Offer A,0,1,0,1,Bank Withdrawal,1,2182,1,Q3,1,3,0,California,0,0,0,68,3975.7,140,2819.28,0.0,6934.98,0,0,92285,0 +44,0,31.01,,,47,Manteca,4486,One Year,United States,5857-XRECV,Joined,1,0,Female,0,,"37.830267, -121.201018",37.830267,-121.201018,0,20.5,0,3,0,,0,0,0,0,Bank Withdrawal,1,36738,0,Q3,0,3,0,California,0,0,0,2,38.25,0,62.02,0.0,100.27,0,0,95336,0 +36,0,26.83,,,26,Turlock,5434,Two Year,United States,7225-IILWY,Stayed,1,0,Male,0,,"37.474396, -120.875917",37.474396,-120.875917,1,25.75,1,1,10,,0,0,0,1,Mailed Check,1,40545,0,Q3,1,4,0,California,0,0,0,68,1686.15,0,1824.44,0.0,3510.59,0,0,95380,0 +31,0,3.05,,,40,Inglewood,4344,Month-to-Month,United States,9618-LFJRU,Stayed,0,0,Female,0,,"33.936291, -118.332639",33.936291,-118.332639,0,20.45,0,0,0,,0,0,0,0,Credit Card,1,27778,0,Q3,0,5,0,California,0,0,0,4,82.85,0,12.2,0.0,95.05,0,0,90303,0 +52,0,2.29,,,62,Escondido,2285,Month-to-Month,United States,6728-WYQBC,Joined,0,0,Male,0,,"33.141265, -116.967221",33.141265,-116.967221,0,20.95,0,0,0,Offer E,0,0,0,0,Bank Withdrawal,1,48690,0,Q3,0,3,0,California,0,0,0,1,20.95,0,2.29,0.0,23.24,0,0,92027,0 +56,24,12.94,,,54,Cypress,5195,One Year,United States,0369-ZGOVK,Stayed,1,0,Female,1,Fiber Optic,"33.818477, -118.038307",33.818477,-118.038307,1,70.4,0,2,6,Offer C,0,0,1,1,Bank Withdrawal,1,47344,0,Q3,1,3,0,California,0,0,0,28,1992.2,0,362.32,0.0,2354.52,0,1,90630,0 +55,20,39.6,Competitor,Competitor offered more data,85,Antioch,4639,Month-to-Month,United States,6172-FECYY,Churned,0,0,Male,1,Fiber Optic,"37.980057, -121.801599",37.980057,-121.801599,1,84.5,1,0,1,Offer B,0,0,0,1,Bank Withdrawal,1,90891,0,Q3,1,3,0,California,0,0,1,49,4254.85,0,1940.4,0.0,6195.25,0,1,94509,1 +60,3,25.66,,,50,Irvine,2921,Month-to-Month,United States,7714-YXSMB,Stayed,0,1,Female,1,Fiber Optic,"33.643095, -117.810896",33.643095,-117.810896,0,100.5,1,0,0,Offer C,0,0,1,0,Bank Withdrawal,1,41062,0,Q3,0,3,0,California,1,1,1,26,2599.95,0,667.16,0.0,3267.11,0,1,92612,0 +70,5,12.08,Competitor,Competitor made better offer,83,San Diego,4149,One Year,United States,5020-ZSTTY,Churned,0,0,Female,1,DSL,"32.85723, -117.209761",32.85723,-117.209774,0,82.45,1,0,0,Offer B,1,1,0,0,Bank Withdrawal,1,34902,1,Q3,0,1,1,California,1,1,1,54,4350.1,0,652.32,0.0,5002.42,0,1,92122,1 +60,23,48.97,Attitude,Attitude of service provider,92,Dana Point,4490,Month-to-Month,United States,2514-GINMM,Churned,0,0,Male,1,Fiber Optic,"33.477923, -117.705314",33.477923,-117.705314,0,79.5,0,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,27730,0,Q3,0,2,0,California,0,0,1,1,79.5,0,48.97,0.0,128.47,0,0,92629,1 +56,22,49.4,,,78,Mountain Ranch,2182,Month-to-Month,United States,7129-ACFOG,Stayed,0,0,Female,1,Cable,"38.264262, -120.515133",38.264262,-120.515133,0,53.8,1,0,0,,0,1,1,0,Bank Withdrawal,1,1692,0,Q3,0,4,0,California,0,0,0,5,283.95,10,247.0,0.0,540.95,0,0,95246,0 +48,0,31.85,,,26,Dos Rios,4246,Two Year,United States,8999-EXMNO,Stayed,1,0,Female,0,,"39.756049, -123.358701",39.756049,-123.358701,1,20.15,0,3,1,Offer D,0,0,0,1,Credit Card,1,91,0,Q3,1,3,0,California,0,0,0,19,387.7,0,605.15,2.97,989.88,0,0,95429,0 +69,29,24.62,,,54,Sierra Madre,6488,Two Year,United States,6120-RJKLU,Stayed,0,1,Female,1,DSL,"34.168686, -118.057505",34.168686,-118.057505,1,79.95,0,0,9,Offer B,0,1,1,1,Credit Card,1,10558,1,Q3,1,4,1,California,1,0,1,62,4819.75,0,1526.44,0.0,6346.19,0,1,91024,0 +55,30,17.17,,,66,Fresno,4111,Month-to-Month,United States,7048-GXDAY,Stayed,0,0,Male,1,Fiber Optic,"36.78724, -119.827813",36.78724,-119.827813,0,106.4,1,0,0,Offer C,1,1,1,0,Bank Withdrawal,1,35451,0,Q3,0,4,0,California,1,1,1,39,4040.65,0,669.63,0.0,4710.28,0,1,93705,0 +59,14,23.89,Dissatisfaction,Product dissatisfaction,71,San Mateo,2632,Month-to-Month,United States,1567-DSCIC,Churned,0,1,Male,1,Fiber Optic,"37.590421, -122.306467",37.590421,-122.306467,0,94.0,1,0,0,,1,0,1,0,Bank Withdrawal,1,32488,0,Q3,0,1,0,California,0,0,1,8,773.65,0,191.12,0.0,964.77,0,1,94401,1 +71,4,21.49,,,73,Westport,3111,One Year,United States,6729-GDNGC,Stayed,0,0,Female,1,Fiber Optic,"39.724433, -123.767578",39.724433,-123.767578,0,80.7,0,0,0,,0,0,0,0,Bank Withdrawal,1,309,0,Q3,0,5,1,California,0,0,1,20,1614.2,0,429.8,0.0,2044.0,0,1,95488,0 +47,53,16.22,,,37,Sugarloaf,2950,Month-to-Month,United States,4431-EDMIQ,Stayed,1,1,Female,1,DSL,"34.243088, -116.830015",34.243088,-116.830015,1,75.7,0,3,8,,1,1,1,1,Bank Withdrawal,1,1834,1,Q3,1,3,0,California,0,0,1,7,554.05,0,113.54,0.0,667.59,0,1,92386,0 +27,69,2.73,,,51,Wofford Heights,4162,Two Year,United States,6023-GSSXW,Stayed,0,0,Female,1,DSL,"35.690535, -118.552784",35.690535,-118.552784,1,61.45,0,0,1,,1,0,1,1,Credit Card,1,2515,0,Q3,1,5,0,California,1,1,0,69,4131.2,0,188.37,0.0,4319.57,1,1,93285,0 +31,0,21.98,,,50,Los Angeles,6315,Two Year,United States,8917-SZTTJ,Stayed,1,0,Male,0,,"34.11572, -118.192754",34.11572,-118.192754,1,19.65,0,1,7,,0,0,0,1,Credit Card,1,64672,0,Q3,1,5,0,California,0,0,0,60,1161.75,0,1318.8,0.0,2480.55,0,0,90042,0 +23,41,26.73,,,56,Cardiff By The Sea,5604,One Year,United States,5027-YOCXN,Stayed,0,0,Male,1,Fiber Optic,"33.015866, -117.272254",33.015866,-117.272254,1,110.05,1,0,6,,1,1,0,1,Credit Card,1,10375,1,Q3,1,3,0,California,1,1,1,51,5686.4,0,1363.23,20.28,7029.35,1,1,92007,0 +42,0,20.74,,,56,Gerber,5302,Two Year,United States,3896-ZVNET,Stayed,1,0,Female,0,,"40.03194, -122.176023",40.03194,-122.176023,1,24.7,1,3,7,,0,0,0,1,Mailed Check,1,3357,0,Q3,1,3,0,California,0,0,0,24,571.75,0,497.76,0.0,1069.51,0,0,96035,0 +52,57,27.38,,,39,Santa Monica,4325,Month-to-Month,United States,3545-CNWRG,Stayed,1,0,Female,1,Fiber Optic,"34.035849, -118.503508",34.035849,-118.503508,1,98.35,1,3,7,Offer B,1,0,1,1,Bank Withdrawal,1,11509,0,Q3,1,5,0,California,1,1,1,49,4889.2,0,1341.62,0.0,6230.82,0,1,90402,0 +54,16,3.76,,,76,San Pablo,3969,Month-to-Month,United States,2080-GKCWQ,Joined,0,0,Male,1,Fiber Optic,"37.980269, -122.342635",37.980269,-122.342635,0,74.95,0,0,0,,1,0,0,0,Bank Withdrawal,1,55720,0,Q3,0,4,0,California,0,0,0,2,151.75,0,7.52,0.0,159.27,0,1,94806,0 +32,21,6.19,,,9,Redondo Beach,5036,Month-to-Month,United States,4767-HZZHQ,Stayed,1,1,Male,1,Fiber Optic,"33.830453, -118.384565",33.830453,-118.384565,1,82.05,0,3,5,Offer C,1,0,0,1,Bank Withdrawal,1,34191,0,Q3,1,3,0,California,0,0,0,30,2570.2,120,185.7,0.0,2875.9,0,0,90277,0 +37,25,0.0,,,48,Fresno,3248,Two Year,United States,8571-ZCMCX,Stayed,1,1,Female,1,DSL,"36.654614, -119.903674",36.654614,-119.903674,1,60.0,0,2,1,,1,1,1,1,Credit Card,0,35790,0,Q3,1,3,0,California,1,1,1,47,2768.65,0,0.0,0.0,2768.65,0,1,93706,0 +69,11,48.32,,,44,Encino,2893,Month-to-Month,United States,6229-LSCKB,Stayed,0,0,Male,1,Fiber Optic,"34.152875, -118.486056",34.152875,-118.486056,0,79.7,0,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,13129,0,Q3,0,5,1,California,0,0,1,6,497.6,0,289.92,0.0,787.52,0,1,91436,0 +52,10,17.83,Competitor,Competitor made better offer,81,San Diego,3740,Month-to-Month,United States,3143-JQEGI,Churned,0,0,Female,1,Fiber Optic,"32.886925, -117.152162",32.886925,-117.152162,1,88.35,0,0,1,,0,0,0,1,Bank Withdrawal,1,74232,0,Q3,1,2,0,California,1,1,1,13,1222.8,0,231.79,0.0,1454.59,0,1,92126,1 +63,0,6.54,,,77,San Geronimo,2021,Two Year,United States,9646-NMHXE,Stayed,0,0,Male,0,,"38.00474, -122.663717",38.00474,-122.663717,1,19.65,0,0,7,,0,0,0,1,Credit Card,1,548,0,Q3,1,5,0,California,0,0,0,47,973.1,0,307.38,0.0,1280.48,0,0,94963,0 +73,26,3.23,Attitude,Attitude of support person,66,San Francisco,5245,Month-to-Month,United States,2034-CGRHZ,Churned,0,1,Male,1,Fiber Optic,"37.791222, -122.402241",37.791222,-122.402241,0,102.95,1,0,0,,1,0,1,0,Credit Card,1,384,0,Q3,0,3,1,California,1,0,1,24,2496.7,0,77.52,0.0,2574.22,0,1,94104,1 +27,51,13.11,Dissatisfaction,Product dissatisfaction,91,La Quinta,3410,Month-to-Month,United States,2189-UXTKY,Churned,0,0,Female,1,DSL,"33.695532, -116.310571",33.695532,-116.310571,1,79.2,1,0,1,,0,1,1,1,Bank Withdrawal,1,23971,1,Q3,1,1,0,California,1,1,1,22,1742.75,0,288.42,0.0,2031.17,1,1,92253,1 +38,13,35.75,,,40,Solvang,3286,Two Year,United States,4381-MHQDC,Stayed,0,1,Female,1,DSL,"34.624399, -120.137875",34.624399,-120.137875,0,65.0,1,0,0,Offer B,0,1,1,0,Credit Card,1,7958,1,Q3,0,3,0,California,0,0,0,47,2879.9,0,1680.25,0.0,4560.15,0,0,93463,0 +60,8,40.66,Price,Price too high,73,Los Angeles,4519,Month-to-Month,United States,9103-TCIHJ,Churned,0,0,Female,1,DSL,"33.927254, -118.249826",33.927254,-118.249826,0,55.7,1,0,0,Offer D,0,1,1,0,Mailed Check,1,38128,0,Q3,0,2,0,California,0,0,0,15,899.8,0,609.9,0.0,1509.7,0,1,90059,1 +25,52,33.57,,,43,Moreno Valley,5530,Month-to-Month,United States,6635-CPNUN,Stayed,0,1,Male,1,Fiber Optic,"33.923149, -117.244933",33.923149,-117.244933,1,96.6,1,0,10,,1,0,0,1,Credit Card,1,61205,0,Q3,1,5,0,California,0,0,1,28,2684.35,0,939.96,0.0,3624.31,1,1,92553,0 +66,4,46.62,,,23,Kingsburg,5636,One Year,United States,5198-EFNBM,Stayed,0,1,Male,1,Fiber Optic,"36.478239, -119.52137",36.478239,-119.52137,1,90.65,0,0,10,,1,0,1,1,Bank Withdrawal,1,14088,0,Q3,1,4,1,California,0,0,1,57,5199.8,0,2657.34,0.0,7857.14,0,1,93631,0 +49,0,45.28,,,29,Olema,2403,One Year,United States,6100-FJZDG,Stayed,0,0,Male,0,,"38.052209, -122.775567",38.052209,-122.775567,1,20.05,0,0,10,,0,0,1,1,Bank Withdrawal,1,248,0,Q3,1,5,0,California,0,0,0,26,505.9,0,1177.28,0.0,1683.18,0,0,94950,0 +64,6,0.0,,,20,Goodyears Bar,5924,Month-to-Month,United States,7041-TXQJH,Stayed,0,1,Female,1,Cable,"39.564113, -120.868836",39.564113,-120.868836,0,40.2,0,0,0,Offer C,0,0,1,0,Credit Card,0,76,0,Q3,0,5,0,California,1,1,0,37,1478.85,0,0.0,0.0,1478.85,0,1,95944,0 +35,27,19.18,Price,Extra data charges,91,Yermo,4748,Month-to-Month,United States,0727-IWKVK,Churned,0,1,Male,1,Fiber Optic,"35.013299, -116.834092",35.013299,-116.834092,1,79.9,0,0,0,Offer E,1,0,1,1,Bank Withdrawal,1,1195,0,Q3,0,2,0,California,0,0,0,9,741.7,0,172.62,0.0,914.32,0,1,92398,1 +22,52,34.4,Competitor,Competitor offered higher download speeds,65,Etna,3913,Month-to-Month,United States,6876-ADESB,Churned,1,1,Male,1,Cable,"41.405193, -123.008567",41.405193,-123.008567,0,48.95,0,2,0,,0,0,0,0,Bank Withdrawal,1,2156,0,Q3,0,1,0,California,0,1,0,1,48.95,0,34.4,0.0,83.35,1,1,96027,1 +76,17,17.12,,,68,Valencia,2502,One Year,United States,7105-MXJLL,Stayed,0,1,Female,1,Cable,"34.43987, -118.644609",34.43987,-118.644609,1,60.7,0,0,2,,0,0,0,1,Credit Card,1,24977,0,Q3,1,5,1,California,1,0,0,26,1597.4,0,445.12,0.0,2042.52,0,1,91355,0 +25,30,17.51,,,79,Camp Nelson,3425,Month-to-Month,United States,4495-LHSSK,Stayed,1,0,Female,1,DSL,"36.057458, -118.591951",36.057458,-118.591951,0,57.65,1,2,0,Offer D,0,1,0,0,Credit Card,1,191,0,Q3,0,3,0,California,0,0,0,18,992.7,0,315.18,0.0,1307.88,1,1,93208,0 +39,19,41.29,,,59,Perris,3083,Month-to-Month,United States,6137-NICCO,Stayed,1,1,Female,1,Fiber Optic,"33.828289, -117.201666",33.828289,-117.201666,1,94.05,1,2,7,,1,0,1,1,Credit Card,1,26357,0,Q3,1,3,0,California,0,0,1,6,518.75,0,247.74,0.0,766.49,0,1,92571,0 +63,9,44.09,,,37,San Jose,5557,Month-to-Month,United States,0581-MDMPW,Stayed,0,1,Female,1,Fiber Optic,"37.339533, -121.777179",37.339533,-121.777179,0,88.95,1,0,0,Offer C,0,0,1,0,Credit Card,1,44103,0,Q3,0,3,0,California,0,0,1,24,2072.75,0,1058.16,0.0,3130.91,0,1,95148,0 +26,0,48.39,,,29,Granite Bay,3152,One Year,United States,7677-SJJJK,Stayed,0,0,Male,0,,"38.749466, -121.184196",38.749466,-121.184196,1,19.9,0,0,5,Offer E,0,0,0,1,Credit Card,1,20675,0,Q3,1,5,0,California,0,0,0,8,153.95,0,387.12,0.0,541.07,1,0,95746,0 +36,16,11.24,Price,Price too high,73,Blairsden Graeagle,2663,Month-to-Month,United States,9722-UJOJR,Churned,0,0,Male,1,Fiber Optic,"39.783747, -120.661032",39.783747,-120.661032,1,70.75,0,0,1,,0,0,1,1,Bank Withdrawal,1,1839,0,Q3,1,1,0,California,0,0,0,29,1974.8,0,325.96,0.0,2300.76,0,1,96103,1 +32,19,7.83,,,62,Forest Ranch,2299,Month-to-Month,United States,2669-QVCRG,Stayed,0,0,Female,1,Fiber Optic,"40.077028, -121.494168",40.077028,-121.494168,0,81.3,1,0,0,,0,1,1,0,Credit Card,1,1351,0,Q3,0,4,0,California,0,0,0,41,3190.65,0,321.03,0.0,3511.68,0,1,95942,0 +29,0,27.16,,,76,Pasadena,5265,Two Year,United States,0794-YVSGE,Stayed,1,0,Male,0,,"34.146635, -118.139225",34.146635,-118.139225,1,20.3,0,1,9,Offer A,0,0,0,1,Bank Withdrawal,1,16812,0,Q3,1,3,0,California,0,0,0,72,1401.15,0,1955.52,0.0,3356.67,1,0,91101,0 +48,13,40.35,,,64,Modesto,3178,Month-to-Month,United States,5226-NOZFC,Stayed,0,0,Male,1,Fiber Optic,"37.612612, -121.108568",37.612612,-121.108568,0,85.75,0,0,0,,1,0,1,0,Bank Withdrawal,1,30668,0,Q3,0,3,0,California,0,0,1,26,2146.5,0,1049.1,0.0,3195.6,0,1,95358,0 +28,59,20.41,,,77,Canyon Dam,4854,One Year,United States,4567-AKPIA,Stayed,1,1,Female,1,Fiber Optic,"40.171312, -121.120605",40.171312,-121.120605,1,109.1,1,2,3,,1,0,1,1,Bank Withdrawal,1,86,1,Q3,1,5,0,California,1,1,1,41,4454.25,0,836.81,0.0,5291.06,1,1,95923,0 +19,51,44.46,Price,Extra data charges,88,Los Angeles,4903,Month-to-Month,United States,7963-GQRMY,Churned,0,0,Female,1,DSL,"34.076259, -118.310715",34.076259,-118.310715,1,44.3,0,0,1,Offer E,0,0,0,1,Credit Card,1,67852,0,Q3,1,2,0,California,0,1,0,3,134.5,0,133.38,0.0,267.88,1,1,90004,1 +71,9,22.3,,,67,Fullerton,5318,Month-to-Month,United States,7658-UYUQS,Stayed,0,1,Male,1,Fiber Optic,"33.902211, -117.914922",33.902211,-117.914922,1,86.55,0,0,0,,0,0,0,1,Bank Withdrawal,1,21157,0,Q3,0,5,1,California,0,0,1,21,1857.25,0,468.3,0.0,2325.55,0,1,92835,0 +52,8,28.86,,,46,Fullerton,5152,Two Year,United States,0742-LAFQK,Stayed,0,1,Male,1,Fiber Optic,"33.877639, -117.961212",33.877639,-117.961212,1,99.15,1,0,1,,1,1,1,1,Bank Withdrawal,1,46105,0,Q3,1,3,0,California,1,1,0,72,7422.1,0,2077.92,0.0,9500.02,0,1,92833,0 +76,19,30.16,,,44,Laguna Niguel,4485,One Year,United States,7472-EQOAV,Stayed,1,1,Male,1,Fiber Optic,"33.529047, -117.701175",33.529047,-117.701175,1,86.7,0,2,5,Offer A,1,1,1,1,Bank Withdrawal,1,62103,0,Q3,1,3,1,California,0,0,0,71,6179.35,0,2141.36,0.0,8320.71,0,1,92677,0 +80,12,48.8,Competitor,Competitor offered higher download speeds,91,Alpaugh,6268,One Year,United States,4913-EHYUI,Churned,0,1,Male,1,Fiber Optic,"35.869626, -119.498771",35.869626,-119.498771,1,104.55,1,0,0,Offer B,0,1,1,1,Bank Withdrawal,1,1054,0,Q3,0,1,1,California,1,0,1,56,5794.65,0,2732.8,0.0,8527.45,0,1,93201,1 +79,27,34.69,Attitude,Attitude of support person,76,San Bernardino,5154,Month-to-Month,United States,6712-OAWRH,Churned,0,0,Female,1,Fiber Optic,"34.084909, -117.258107",34.084909,-117.258107,0,91.25,0,0,0,Offer C,0,0,1,0,Bank Withdrawal,1,12149,0,Q3,0,3,1,California,1,0,1,26,2351.8,0,901.94,0.0,3253.74,0,1,92408,1 +31,26,12.15,Other,Moved,86,Los Angeles,5372,Month-to-Month,United States,9305-CDSKC,Churned,1,1,Female,1,Cable,"34.048013, -118.293953",34.048013,-118.293953,0,99.65,1,2,0,,0,0,1,0,Bank Withdrawal,1,62784,0,Q3,0,3,0,California,1,1,1,8,820.5,0,97.2,0.0,917.7,0,1,90006,1 +58,23,0.0,,,27,Willits,4021,Month-to-Month,United States,6128-DAFVY,Stayed,0,0,Female,1,DSL,"39.492046, -123.375818",39.492046,-123.375818,0,44.85,0,0,0,,0,0,1,0,Credit Card,0,13472,0,Q3,0,5,0,California,1,1,1,56,2564.95,0,0.0,0.0,2564.95,0,1,95490,0 +47,17,27.8,,,38,Three Rivers,4296,Month-to-Month,United States,6986-IXNDM,Stayed,0,0,Male,1,Fiber Optic,"36.413433, -118.854708",36.413433,-118.854708,0,92.9,0,0,0,Offer D,0,0,1,0,Bank Withdrawal,1,2318,0,Q3,0,3,0,California,1,1,1,14,1337.45,0,389.2,0.0,1726.65,0,1,93271,0 +74,10,13.17,Other,Don't know,73,San Diego,2671,Month-to-Month,United States,5804-LEPIM,Churned,0,0,Female,1,Fiber Optic,"32.85723, -117.209762",32.85723,-117.209774,0,70.35,0,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,34902,0,Q3,0,3,1,California,0,0,0,2,139.05,0,26.34,0.0,165.39,0,1,92122,1 +27,85,0.0,Competitor,Competitor offered more data,76,Plymouth,2649,Month-to-Month,United States,6240-EURKS,Churned,0,0,Female,1,DSL,"38.489273, -120.891614",38.489273,-120.891614,0,35.0,0,0,0,,0,0,1,0,Bank Withdrawal,0,2220,0,Q3,0,2,0,California,1,1,0,18,553.0,70,0.0,0.0,623.0,1,0,95669,1 +27,52,42.88,,,35,Los Angeles,6292,Month-to-Month,United States,1215-FIGMP,Stayed,0,0,Male,1,Fiber Optic,"34.102084, -118.451629",34.102084,-118.451629,0,89.9,1,0,0,Offer B,1,0,1,0,Bank Withdrawal,1,10470,0,Q3,0,3,0,California,0,0,1,60,5450.7,0,2572.8,0.0,8023.5,1,1,90077,0 +49,0,48.03,,,68,Citrus Heights,4137,Month-to-Month,United States,5537-UXXVS,Stayed,0,0,Female,0,,"38.69549, -121.307864",38.69549,-121.307864,1,19.25,0,0,0,Offer D,0,0,0,1,Bank Withdrawal,1,41636,0,Q3,0,3,0,California,0,0,0,20,375.25,0,960.6,0.0,1335.85,0,0,95621,0 +71,29,4.65,Attitude,Attitude of support person,83,Chino,4795,Month-to-Month,United States,7776-QWNFX,Churned,0,0,Male,1,DSL,"33.990646, -117.663025",33.990646,-117.663025,1,50.4,0,0,1,,1,0,1,1,Bank Withdrawal,1,75319,0,Q3,1,3,1,California,0,0,0,30,1527.5,0,139.5,0.0,1667.0,0,1,91710,1 +33,20,39.19,,,53,Escondido,4011,Month-to-Month,United States,5778-BVOFB,Stayed,0,0,Female,1,Cable,"33.141265, -116.967221",33.141265,-116.967221,0,59.5,0,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,48690,1,Q3,0,5,0,California,0,0,1,9,530.05,0,352.71,0.0,882.76,0,1,92027,0 +22,59,23.7,,,30,Five Points,6188,Two Year,United States,5214-NLTIT,Stayed,1,1,Male,1,Fiber Optic,"36.397745, -120.119911",36.397745,-120.119911,1,90.8,1,1,1,Offer A,0,0,1,1,Credit Card,1,1852,0,Q3,1,3,0,California,1,1,0,72,6511.8,60,1706.4,0.0,8278.2,1,0,93624,0 +64,16,43.48,Attitude,Attitude of service provider,93,Lompoc,4531,Month-to-Month,United States,4797-AXPXK,Churned,1,0,Female,1,DSL,"34.601055, -120.382917",34.601055,-120.382917,0,60.0,0,2,0,Offer E,1,1,1,0,Bank Withdrawal,1,51737,1,Q3,0,1,0,California,0,0,0,1,60.0,10,43.48,0.0,113.48,0,0,93436,1 +27,0,16.74,,,71,San Jose,2333,Month-to-Month,United States,3387-PLKUI,Stayed,1,0,Female,0,,"37.233226, -121.78809",37.233226,-121.78809,1,18.8,0,1,6,Offer D,0,0,0,1,Credit Card,1,10155,0,Q3,1,5,0,California,0,0,0,13,251.25,0,217.62,0.0,468.87,1,0,95119,0 +33,22,10.5,Attitude,Attitude of support person,68,San Francisco,4095,Month-to-Month,United States,9600-UDOPK,Churned,0,0,Male,1,Fiber Optic,"37.770533, -122.445121",37.770533,-122.445121,1,94.05,1,0,1,Offer C,0,0,1,1,Credit Card,1,38756,0,Q3,1,3,0,California,1,1,1,30,2866.45,0,315.0,0.0,3181.45,0,1,94117,1 +64,19,2.03,Competitor,Competitor made better offer,91,Temecula,5764,Month-to-Month,United States,2873-ZLIWT,Churned,0,1,Female,1,Fiber Optic,"33.507255, -117.029473",33.507255,-117.029473,1,84.85,1,0,1,Offer B,0,0,1,1,Bank Withdrawal,1,46171,1,Q3,1,2,0,California,0,0,0,40,3303.05,0,81.2,0.0,3384.25,0,1,92592,1 +60,0,49.8,,,51,Joshua Tree,5397,Two Year,United States,6698-OXETB,Stayed,0,0,Male,0,,"34.167236, -116.281511",34.167236,-116.281511,0,20.4,0,0,0,Offer D,0,0,0,0,Credit Card,1,8141,0,Q3,0,4,0,California,0,0,0,11,231.45,0,547.8,0.0,779.25,0,0,92252,0 +72,5,2.97,,,51,Palmdale,2469,Two Year,United States,9603-OAIHC,Joined,0,0,Male,1,Fiber Optic,"34.613476, -118.256358",34.613476,-118.256358,0,70.05,0,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,34045,0,Q3,0,3,1,California,0,0,0,1,70.05,0,2.97,0.0,73.02,0,1,93551,0 +19,69,24.35,,,73,Laguna Beach,4033,One Year,United States,6296-DDOOR,Stayed,0,0,Female,1,Cable,"33.570023, -117.773669",33.570023,-117.773669,0,58.2,0,0,0,,1,0,0,0,Bank Withdrawal,1,25206,0,Q3,0,4,0,California,0,0,1,19,1045.25,0,462.65,0.0,1507.9,1,1,92651,0 +26,53,11.51,Attitude,Attitude of support person,83,Tujunga,4690,Month-to-Month,United States,1875-QIVME,Churned,1,1,Female,1,Fiber Optic,"34.296574, -118.244839",34.296574,-118.244839,1,104.4,1,3,1,Offer E,0,0,1,1,Bank Withdrawal,1,26753,1,Q3,1,3,0,California,1,1,1,2,242.8,0,23.02,45.44,220.38,1,1,91042,1 +72,18,3.33,Competitor,Competitor had better devices,95,Pico Rivera,4638,Month-to-Month,United States,4412-YLTKF,Churned,1,1,Female,1,Fiber Optic,"33.989524, -118.089299",33.989524,-118.089299,0,78.05,1,1,0,Offer C,0,0,1,0,Bank Withdrawal,1,63288,0,Q3,0,1,1,California,0,0,0,27,2135.5,10,89.91,0.0,2235.41,0,0,90660,1 +76,29,24.42,,,29,Fontana,2848,Two Year,United States,7206-PQBBZ,Stayed,0,0,Male,1,Fiber Optic,"34.136367, -117.460803",34.136367,-117.460803,1,70.2,0,0,7,Offer D,0,0,1,1,Bank Withdrawal,1,54586,0,Q3,1,3,1,California,0,0,0,11,834.7,0,268.62,0.0,1103.32,0,1,92336,0 +23,0,45.12,,,45,Sacramento,4106,Two Year,United States,3148-AOIQT,Stayed,0,0,Female,0,,"38.691607, -121.602284",38.691607,-121.602284,1,24.95,1,0,10,,0,0,1,1,Credit Card,1,264,0,Q3,1,3,0,California,0,0,0,69,1718.35,0,3113.28,0.0,4831.63,1,0,95837,0 +75,15,28.25,,,23,Rio Vista,4912,Month-to-Month,United States,8421-WZOOW,Stayed,1,1,Female,1,Fiber Optic,"38.148862, -121.737696",38.148862,-121.737696,1,95.3,0,1,8,,1,0,1,1,Credit Card,1,5246,1,Q3,1,3,1,California,0,0,1,57,5567.45,0,1610.25,0.0,7177.7,0,1,94571,0 +74,24,11.31,Competitor,Competitor offered more data,96,Greenbrae,4777,Month-to-Month,United States,1236-WFCDV,Churned,0,0,Male,1,Fiber Optic,"37.946617, -122.563571",37.946617,-122.563571,0,90.45,0,0,0,,0,0,0,0,Credit Card,1,12010,0,Q3,0,3,1,California,1,0,1,14,1266.1,0,158.34,0.0,1424.44,0,1,94904,1 +45,15,10.83,,,36,Forest Falls,5277,Month-to-Month,United States,8885-QSQBX,Joined,0,0,Female,1,DSL,"34.067699, -116.903891",34.067699,-116.903891,0,49.55,0,0,0,,0,1,0,0,Bank Withdrawal,1,958,0,Q3,0,4,0,California,0,0,0,1,49.55,0,10.83,0.0,60.38,0,1,92339,0 +54,20,0.0,Competitor,Competitor had better devices,81,Lynwood,5028,Month-to-Month,United States,7511-YMXVQ,Churned,0,0,Male,1,Cable,"33.923573, -118.200669",33.923573,-118.200669,0,45.4,0,0,0,,0,0,1,0,Bank Withdrawal,0,69850,0,Q3,0,1,0,California,1,1,1,9,418.8,20,0.0,0.0,438.8,0,0,90262,1 +32,57,11.31,,,56,Descanso,4743,Two Year,United States,8466-PZBLH,Stayed,1,0,Male,1,Fiber Optic,"32.912664, -116.635387",32.912664,-116.635387,1,104.6,1,3,10,,0,1,0,1,Bank Withdrawal,1,1587,1,Q3,1,3,0,California,1,1,1,67,6885.75,0,757.77,0.0,7643.52,0,1,91916,0 +54,21,0.0,,,75,Fairfax,5097,Month-to-Month,United States,2346-DJQTB,Stayed,0,0,Female,1,DSL,"37.971751, -122.611873",37.971751,-122.611873,0,24.15,0,0,0,,0,0,0,0,Bank Withdrawal,0,8486,0,Q3,0,4,0,California,0,0,0,35,812.5,40,0.0,0.0,852.5,0,0,94930,0 +57,53,23.41,,,32,Santa Maria,5280,One Year,United States,6161-ERDGD,Stayed,1,1,Male,1,DSL,"34.95934, -120.490081",34.95934,-120.490081,1,85.45,1,3,0,Offer A,0,1,0,1,Bank Withdrawal,1,43684,1,Q3,0,4,0,California,1,1,1,71,6300.85,0,1662.11,0.0,7962.96,0,1,93458,0 +70,2,7.23,Other,Don't know,78,Canyon Country,5844,Month-to-Month,United States,8062-YBDOE,Churned,0,0,Male,1,Fiber Optic,"34.422519, -118.420717",34.422519,-118.420717,0,69.65,0,0,0,,0,0,1,0,Bank Withdrawal,1,59259,0,Q3,0,2,1,California,0,0,0,1,69.65,0,7.23,0.0,76.88,0,1,91351,1 +26,0,32.3,,,39,Anaheim,5745,Two Year,United States,6479-SZPLM,Stayed,1,0,Male,0,,"33.830209, -117.906099",33.830209,-117.906099,1,19.45,0,2,2,,0,0,0,1,Credit Card,1,68802,0,Q3,1,5,0,California,0,0,0,36,754.5,0,1162.8,0.0,1917.3,1,0,92805,0 +23,51,43.01,,,55,Moss Beach,5263,One Year,United States,0048-LUMLS,Stayed,1,0,Male,1,Fiber Optic,"37.515556, -122.502311",37.515556,-122.502311,1,91.2,0,3,1,Offer C,0,0,0,1,Credit Card,1,3064,0,Q3,1,5,0,California,1,1,1,37,3247.55,0,1591.37,0.0,4838.92,1,1,94038,0 +56,28,46.66,,,57,Del Rey,4331,Month-to-Month,United States,0187-WZNAB,Stayed,1,0,Female,1,Fiber Optic,"36.657462, -119.595293",36.657462,-119.595293,1,74.4,0,2,6,Offer C,0,1,0,1,Credit Card,1,1965,0,Q3,1,3,0,California,0,0,0,27,1972.35,0,1259.82,0.0,3232.17,0,1,93616,0 +29,51,33.28,,,74,Santa Clara,5442,Month-to-Month,United States,0257-KXZGU,Stayed,1,1,Female,1,DSL,"37.348129, -121.98469",37.348129,-121.98469,1,62.45,1,1,9,Offer C,1,0,0,1,Bank Withdrawal,1,52986,0,Q3,1,3,0,California,0,1,0,32,2045.55,0,1064.96,0.0,3110.51,1,1,95051,0 +58,0,40.39,,,67,Parker Dam,5327,One Year,United States,6823-SIDFQ,Stayed,0,0,Male,0,,"34.273872, -114.192901",34.273872,-114.192901,0,18.25,0,0,0,Offer C,0,0,0,0,Credit Card,1,131,0,Q3,0,4,0,California,0,0,0,28,534.7,0,1130.92,0.0,1665.62,0,0,92267,0 +52,0,15.5,,,34,Lake Arrowhead,2231,Month-to-Month,United States,4719-UMSIY,Stayed,1,0,Male,0,,"34.2565, -117.19335",34.2565,-117.19335,0,19.65,0,2,0,,0,0,0,0,Mailed Check,1,9793,0,Q3,0,5,0,California,0,0,0,6,100.9,0,93.0,0.0,193.9,0,0,92352,0 +37,6,0.0,,,54,Santa Barbara,3784,Month-to-Month,United States,1559-DTODC,Stayed,0,0,Male,1,DSL,"34.460197, -119.802602",34.460197,-119.802602,0,25.15,0,0,0,Offer D,0,0,1,0,Bank Withdrawal,0,16477,0,Q3,0,4,0,California,0,0,0,19,468.35,0,0.0,0.0,468.35,0,1,93111,0 +79,0,44.91,,,61,Portola,5644,One Year,United States,4584-LBNMK,Stayed,0,0,Male,0,,"39.786755, -120.445626",39.786755,-120.445626,1,24.7,1,0,5,,0,0,0,1,Credit Card,1,4236,0,Q3,1,4,1,California,0,0,0,45,1174.35,0,2020.95,0.0,3195.3,0,0,96122,0 +65,28,47.16,,,48,Petaluma,4017,One Year,United States,3340-QBBFM,Stayed,0,1,Male,1,DSL,"38.235021, -122.557332",38.235021,-122.557332,1,54.1,0,0,9,Offer C,0,0,0,1,Credit Card,1,35419,1,Q3,1,3,1,California,0,0,0,36,1992.85,0,1697.76,1.09,3689.52,0,1,94954,0 +25,41,11.5,,,22,Alviso,3094,Month-to-Month,United States,9714-EDSUC,Stayed,0,0,Male,1,Fiber Optic,"37.449537, -121.994813",37.449537,-121.994813,0,94.9,0,0,0,,1,1,1,0,Credit Card,1,2147,1,Q3,0,4,0,California,1,1,0,4,360.55,0,46.0,0.0,406.55,1,1,95002,0 +22,52,44.24,,,74,Kneeland,5680,One Year,United States,3680-CTHUH,Stayed,0,1,Male,1,Fiber Optic,"40.664483, -123.865325",40.664483,-123.865325,0,116.6,1,0,0,,1,1,1,0,Credit Card,1,264,1,Q3,0,3,0,California,1,1,1,60,7049.5,0,2654.4,0.0,9703.9,1,1,95549,0 +53,0,9.14,Attitude,Attitude of support person,82,Hayward,4489,Month-to-Month,United States,4541-RMRLG,Churned,0,0,Male,0,,"37.674002, -122.076796",37.674002,-122.076796,0,19.25,0,0,0,,0,0,0,0,Bank Withdrawal,1,60274,0,Q3,0,3,0,California,0,0,0,7,112.3,0,63.98,0.0,176.28,0,0,94541,1 +37,16,25.51,Competitor,Competitor had better devices,81,Whittier,5928,One Year,United States,4628-WQCQQ,Churned,0,1,Male,1,Fiber Optic,"33.945318, -117.992066",33.945318,-117.992066,0,85.15,0,0,0,,0,0,1,0,Bank Withdrawal,1,19109,0,Q3,0,1,0,California,0,0,1,35,3030.6,0,892.85,0.0,3923.45,0,1,90603,1 +38,2,15.62,Dissatisfaction,Product dissatisfaction,73,San Diego,3757,Month-to-Month,United States,6410-LEFEN,Churned,0,0,Female,1,DSL,"32.774046, -117.142454",32.774046,-117.142454,0,45.15,0,0,0,,0,0,0,0,Bank Withdrawal,1,11650,0,Q3,0,1,0,California,0,0,0,9,416.45,0,140.58,0.0,557.03,0,1,92108,1 +58,13,48.0,,,53,Pearblossom,4120,Two Year,United States,1325-USMEC,Stayed,0,1,Male,1,Fiber Optic,"34.445239, -117.894868",34.445239,-117.894868,1,99.35,1,0,10,Offer A,1,1,1,1,Credit Card,1,1613,0,Q3,1,3,0,California,0,0,1,70,6944.5,0,3360.0,0.0,10304.5,0,1,93553,0 +49,2,16.28,Competitor,Competitor had better devices,93,Lemon Cove,5963,Month-to-Month,United States,4391-RESHN,Churned,0,1,Male,1,Fiber Optic,"36.462671, -118.997291",36.462671,-118.997291,0,104.05,1,0,0,Offer D,0,0,1,0,Credit Card,1,293,1,Q3,0,1,0,California,1,1,1,23,2470.1,0,374.44,0.0,2844.54,0,1,93244,1 +24,41,41.33,,,53,San Ysidro,2701,Month-to-Month,United States,0376-OIWME,Stayed,0,0,Male,1,Fiber Optic,"32.555828, -117.040073",32.555828,-117.040073,1,93.6,0,0,3,Offer C,0,1,1,1,Bank Withdrawal,1,28488,0,Q3,1,4,0,California,1,1,1,36,3366.05,0,1487.88,16.56,4837.37,1,1,92173,0 +59,11,0.0,,,29,Pasadena,3461,Two Year,United States,9867-XOBQA,Stayed,1,1,Female,1,DSL,"34.13946, -118.166649",34.13946,-118.166649,0,53.15,0,1,0,,1,1,0,0,Credit Card,0,10253,1,Q3,0,4,0,California,0,0,1,21,1183.2,0,0.0,19.13,1164.07,0,1,91105,0 +77,26,0.0,,,60,Fresno,2030,Two Year,United States,8450-UYIBU,Stayed,0,1,Female,1,Cable,"36.768774, -119.762633",36.768774,-119.762633,0,39.85,0,0,0,,0,0,1,0,Bank Withdrawal,0,31180,0,Q3,0,4,1,California,0,0,1,35,1434.6,0,0.0,0.0,1434.6,0,1,93703,0 +49,0,16.59,,,74,North Hollywood,5316,Two Year,United States,3507-GASNP,Stayed,1,0,Male,0,,"34.15136, -118.364786",34.15136,-118.364786,0,19.95,0,2,0,Offer B,0,0,0,0,Credit Card,1,16996,0,Q3,0,3,0,California,0,0,0,60,1189.9,0,995.4,0.0,2185.3,0,0,91602,0 +65,11,18.92,Dissatisfaction,Network reliability,73,Los Angeles,4287,Month-to-Month,United States,7480-QNVZJ,Churned,0,0,Male,1,Fiber Optic,"34.059281, -118.30742",34.059281,-118.30742,0,95.7,1,0,0,,0,0,1,0,Bank Withdrawal,1,43019,0,Q3,0,3,1,California,1,1,1,50,4816.7,0,946.0,0.0,5762.7,0,1,90005,1 +49,5,19.98,Dissatisfaction,Service dissatisfaction,83,Modesto,5533,Month-to-Month,United States,2868-MZAGQ,Churned,0,0,Male,1,Fiber Optic,"37.639029, -120.964772",37.639029,-120.964772,0,79.25,0,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,27135,0,Q3,0,1,0,California,1,1,0,1,79.25,0,19.98,0.0,99.23,0,1,95354,1 +78,30,14.94,,,71,Salinas,4008,Two Year,United States,6904-JLBGY,Stayed,0,1,Female,1,Fiber Optic,"36.667794, -121.601306",36.667794,-121.601306,0,117.35,1,0,0,Offer A,1,1,1,0,Credit Card,1,58548,1,Q3,0,4,1,California,1,1,1,72,8436.25,0,1075.68,0.0,9511.93,0,1,93905,0 +21,48,36.14,,,38,Fallbrook,4487,Two Year,United States,0602-DDUML,Stayed,0,1,Female,1,Cable,"33.362575, -117.299644",33.362575,-117.299644,0,69.75,0,0,0,,1,0,0,0,Mailed Check,1,42239,1,Q3,0,3,0,California,0,1,1,57,3894.4,0,2059.98,0.0,5954.38,1,1,92028,0 +36,8,19.0,,,47,San Bernardino,4099,Month-to-Month,United States,4280-DLSHD,Stayed,0,1,Male,1,Cable,"34.122501, -117.320138",34.122501,-117.320138,1,54.75,0,0,10,Offer E,1,0,1,1,Credit Card,1,23146,0,Q3,1,3,0,California,0,0,0,8,445.85,0,152.0,0.0,597.85,0,1,92411,0 +34,30,44.65,,,66,Santa Maria,4024,Month-to-Month,United States,6734-GMPVK,Stayed,0,1,Male,1,Fiber Optic,"34.943523, -120.256729",34.943523,-120.256729,0,105.3,1,0,0,Offer E,1,0,0,0,Bank Withdrawal,1,30540,0,Q3,0,3,0,California,1,1,1,5,550.6,0,223.25,0.0,773.85,0,1,93454,0 +46,29,0.0,,,26,Baker,3080,Month-to-Month,United States,2320-SLKMB,Stayed,0,1,Female,1,Cable,"35.28952, -116.092214",35.28952,-116.092214,0,44.45,0,0,0,,0,0,1,0,Credit Card,0,904,1,Q3,0,4,0,California,0,0,1,26,1183.8,0,0.0,0.0,1183.8,0,1,92309,0 +33,0,32.86,,,39,San Diego,3573,One Year,United States,3778-FOAQW,Stayed,0,0,Female,0,,"33.017518, -117.118456",33.017518,-117.118456,1,20.15,0,0,1,Offer C,0,0,0,1,Credit Card,1,20046,0,Q3,1,3,0,California,0,0,0,24,456.85,0,788.64,0.0,1245.49,0,0,92127,0 +57,30,10.97,,,62,Avenal,6450,Two Year,United States,9339-FIIJL,Stayed,0,1,Male,1,DSL,"35.916943, -120.129921",35.916943,-120.129921,1,85.95,1,0,2,Offer A,1,0,0,1,Bank Withdrawal,1,14697,1,Q3,1,4,0,California,1,1,1,72,6151.9,0,789.84,0.0,6941.74,0,1,93204,0 +50,29,15.94,,,43,Escondido,5958,One Year,United States,2868-LLSKM,Stayed,1,0,Female,1,Fiber Optic,"33.141265, -116.967221",33.141265,-116.967221,1,83.65,1,2,1,Offer A,1,0,1,1,Bank Withdrawal,1,48690,1,Q3,1,4,0,California,0,0,0,68,5733.4,0,1083.92,46.99,6770.33,0,1,92027,0 +23,58,13.13,,,49,Lynwood,2615,Two Year,United States,5161-XEUVX,Stayed,0,1,Male,1,Fiber Optic,"33.923573, -118.200669",33.923573,-118.200669,1,94.3,1,0,8,Offer C,0,0,0,1,Credit Card,1,69850,1,Q3,1,3,0,California,0,0,1,37,3460.95,0,485.81,0.0,3946.76,1,1,90262,0 +37,57,20.76,,,46,Mountain View,2132,Month-to-Month,United States,5898-IGSLP,Stayed,1,1,Male,1,Fiber Optic,"37.388349, -122.075299",37.388349,-122.075299,1,89.3,1,3,1,Offer C,0,1,0,1,Bank Withdrawal,1,13483,1,Q3,1,3,0,California,0,0,0,31,2823.0,0,643.56,0.0,3466.56,0,1,94041,0 +28,73,35.99,,,48,Fresno,4363,One Year,United States,2969-VAPYH,Stayed,0,0,Female,1,DSL,"36.799648, -119.801247",36.799648,-119.801247,0,60.5,0,0,0,Offer A,1,1,0,0,Credit Card,1,26580,1,Q3,0,3,0,California,0,0,0,67,3870.0,0,2411.33,0.0,6281.33,1,1,93704,0 +32,24,32.91,,,66,Bangor,2610,Month-to-Month,United States,6175-IRFIT,Stayed,0,0,Male,1,Fiber Optic,"39.396585, -121.38029",39.396585,-121.38029,0,78.75,0,0,0,,0,0,0,0,Credit Card,1,626,0,Q3,0,5,0,California,1,1,0,5,426.35,10,164.55,0.0,600.9,0,0,95914,0 +77,23,14.12,,,57,Berkeley,5232,Two Year,United States,3244-CQPHU,Stayed,0,0,Female,1,Fiber Optic,"37.872902, -122.303708",37.872902,-122.303708,0,110.1,1,0,0,Offer A,1,1,1,0,Bank Withdrawal,1,8157,1,Q3,0,4,1,California,1,0,1,72,7746.7,0,1016.64,44.81,8718.53,0,1,94710,0 +76,27,28.11,Competitor,Competitor offered more data,69,Pacoima,3716,Month-to-Month,United States,9274-CNFMO,Churned,0,0,Male,1,Fiber Optic,"34.255442, -118.421314",34.255442,-118.421314,1,74.95,1,0,1,,0,0,0,1,Bank Withdrawal,1,97318,0,Q3,1,2,1,California,0,0,0,4,308.7,0,112.44,0.0,421.14,0,1,91331,1 +55,0,23.46,,,71,Weott,3087,Two Year,United States,2017-CCBLH,Stayed,0,0,Female,0,,"40.310119, -123.909449",40.310119,-123.909449,0,20.0,0,0,0,,0,0,0,0,Credit Card,1,270,0,Q3,0,3,0,California,0,0,0,8,141.6,0,187.68,0.0,329.28,0,0,95571,0 +33,7,40.67,,,54,Petaluma,4352,Month-to-Month,United States,1730-VFMWO,Stayed,0,0,Female,1,DSL,"38.237018, -122.77872",38.237018,-122.77872,1,50.2,0,0,6,,0,0,0,1,Bank Withdrawal,1,31930,1,Q3,1,5,0,California,0,0,0,34,1815.3,0,1382.78,0.0,3198.08,0,1,94952,0 +24,59,36.26,Attitude,Attitude of service provider,89,Fresno,4123,Month-to-Month,United States,0115-TFERT,Churned,0,1,Male,1,Fiber Optic,"36.841655, -119.797113",36.841655,-119.797113,1,111.2,1,0,1,,1,0,1,1,Bank Withdrawal,1,3258,1,Q3,1,3,0,California,1,1,1,21,2317.1,120,761.46,0.0,3198.56,1,0,93650,1 +50,16,4.11,,,49,San Diego,4412,Two Year,United States,6439-PKTRR,Stayed,1,1,Female,1,Cable,"32.898613, -117.202937",32.898613,-117.202937,1,80.7,1,2,6,Offer A,1,1,0,1,Bank Withdrawal,1,4258,1,Q3,1,4,0,California,0,0,1,70,5617.95,0,287.7,0.0,5905.65,0,1,92121,0 +27,85,3.86,,,65,Fallbrook,5973,Two Year,United States,6257-DTAYD,Stayed,0,0,Male,1,Fiber Optic,"33.362575, -117.299644",33.362575,-117.299644,1,104.15,1,0,1,Offer A,1,0,1,1,Credit Card,1,42239,1,Q3,1,4,0,California,1,1,1,71,7365.3,0,274.06,0.0,7639.36,1,1,92028,0 +37,4,43.27,,,79,Alta,2929,Two Year,United States,7284-ZZLOH,Stayed,0,1,Male,1,DSL,"39.218096, -120.79153",39.218096,-120.79153,1,53.3,0,0,10,,0,1,0,1,Credit Card,1,751,0,Q3,1,3,0,California,0,0,0,45,2296.25,90,1947.15,0.0,4333.4,0,0,95701,0 +43,22,15.6,,,65,Lake Elsinore,5739,Month-to-Month,United States,9773-PEQBZ,Stayed,0,0,Male,1,Fiber Optic,"33.655421, -117.391751",33.655421,-117.391751,0,79.85,1,0,0,,1,0,0,0,Bank Withdrawal,1,38519,0,Q3,0,5,0,California,0,0,0,10,797.25,0,156.0,0.0,953.25,0,1,92530,0 +51,18,28.0,,,74,Fulton,5503,Month-to-Month,United States,2697-NQBPF,Stayed,0,0,Male,1,Fiber Optic,"38.493888, -122.777141",38.493888,-122.777141,0,105.35,1,0,0,,1,0,1,0,Bank Withdrawal,1,476,1,Q3,0,3,0,California,1,1,1,34,3540.65,0,952.0,0.0,4492.65,0,1,95439,0 +38,0,16.91,,,75,Stockton,3478,Month-to-Month,United States,1641-BYBTK,Stayed,1,0,Male,0,,"37.965695, -121.260051",37.965695,-121.260051,0,20.2,0,2,0,,0,0,1,0,Credit Card,1,34138,0,Q3,0,4,0,California,0,0,0,6,98.35,0,101.46,0.0,199.81,0,0,95205,0 +39,21,9.05,Attitude,Attitude of support person,93,Caliente,4884,Month-to-Month,United States,5196-SGOAK,Churned,0,0,Female,1,Fiber Optic,"35.358953, -118.527064",35.358953,-118.527064,0,75.7,0,0,0,Offer E,1,0,1,0,Bank Withdrawal,1,1022,0,Q3,0,3,0,California,0,0,0,1,75.7,0,9.05,0.0,84.75,0,1,93518,1 +47,11,22.49,,,47,Moreno Valley,5436,Two Year,United States,6837-HAEVO,Stayed,1,1,Male,1,Fiber Optic,"33.88274, -117.224878",33.88274,-117.224878,1,105.0,1,2,9,Offer A,1,0,1,1,Bank Withdrawal,1,22983,0,Q3,1,4,0,California,1,1,1,69,7297.75,0,1551.81,0.0,8849.56,0,1,92551,0 +38,0,16.94,,,50,San Marino,3114,Two Year,United States,7321-KKSDU,Stayed,1,0,Male,0,,"34.122671, -118.112911",34.122671,-118.112911,0,20.5,0,2,0,,0,0,0,0,Credit Card,1,13158,0,Q3,0,4,0,California,0,0,0,32,696.8,0,542.08,0.0,1238.88,0,0,91108,0 +33,0,7.49,Attitude,Attitude of service provider,73,Richgrove,4633,Month-to-Month,United States,2320-JRSDE,Churned,1,0,Female,0,,"35.809921, -119.127437",35.809921,-119.127437,1,19.9,0,1,1,,0,0,1,1,Bank Withdrawal,1,2956,0,Q3,1,3,0,California,0,0,0,1,19.9,0,7.49,0.0,27.39,0,0,93261,1 +36,12,13.45,Other,Don't know,77,Turlock,2777,Month-to-Month,United States,1689-MRZQR,Churned,0,0,Male,1,Fiber Optic,"37.529656, -120.854357",37.529656,-120.854357,1,78.3,0,0,1,,0,0,0,1,Bank Withdrawal,1,24708,0,Q3,1,3,0,California,0,0,1,34,2564.3,0,457.3,0.0,3021.6,0,1,95382,1 +27,59,4.05,,,48,Guatay,4253,Month-to-Month,United States,8735-IJJEG,Stayed,0,1,Male,1,DSL,"32.857946, -116.561917",32.857946,-116.561917,1,50.2,0,0,6,,0,0,0,1,Credit Card,1,796,0,Q3,1,3,0,California,0,0,0,14,668.85,0,56.7,0.0,725.55,1,1,91931,0 +24,51,34.43,,,72,Escondido,3628,Month-to-Month,United States,5186-EJEGL,Stayed,0,1,Male,1,DSL,"33.21846, -117.116916",33.21846,-117.116916,0,69.5,0,0,0,,0,1,1,0,Credit Card,1,43436,1,Q3,0,3,0,California,0,1,1,9,653.25,0,309.87,0.0,963.12,1,1,92026,0 +79,30,14.39,,,29,Randsburg,3471,Two Year,United States,0916-QOFDP,Stayed,1,0,Female,1,Fiber Optic,"35.405722, -117.773354",35.405722,-117.773354,1,95.8,1,1,5,,0,0,1,1,Bank Withdrawal,1,117,0,Q3,1,3,1,California,1,0,1,14,1346.3,0,201.46,0.0,1547.76,0,1,93554,0 +35,12,10.5,,,78,El Centro,4304,Month-to-Month,United States,2038-LLMLM,Stayed,0,1,Female,1,Fiber Optic,"32.770393, -115.60915",32.770393,-115.60915,0,103.85,1,0,0,,0,0,1,0,Bank Withdrawal,1,43712,1,Q3,0,5,0,California,1,1,1,48,4946.05,0,504.0,0.0,5450.05,0,1,92243,0 +54,0,39.84,Other,Moved,69,San Jose,2428,Month-to-Month,United States,5577-OTWWW,Churned,0,0,Female,0,,"37.186141, -121.843554",37.186141,-121.843554,0,19.75,0,0,0,Offer D,0,0,0,0,Bank Withdrawal,1,37090,0,Q3,0,2,0,California,0,0,0,15,297.3,0,597.6,0.0,894.9,0,0,95120,1 +50,25,19.3,,,27,Willits,3469,Month-to-Month,United States,6198-ZFIOJ,Stayed,0,0,Female,1,Fiber Optic,"39.492046, -123.375818",39.492046,-123.375818,0,75.6,1,0,0,,0,0,0,0,Bank Withdrawal,1,13472,0,Q3,0,3,0,California,0,0,0,5,402.5,10,96.5,0.0,509.0,0,0,95490,0 +69,12,6.18,,,34,Merced,4510,Month-to-Month,United States,0644-OQMDK,Stayed,0,0,Male,1,Fiber Optic,"37.40122, -120.514191",37.40122,-120.514191,0,70.65,0,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,23100,0,Q3,0,4,1,California,0,0,0,4,293.85,0,24.72,0.0,318.57,0,1,95348,0 +54,26,6.78,Price,Price too high,69,Kirkwood,2008,Month-to-Month,United States,9330-IJWIO,Churned,0,0,Female,1,Fiber Optic,"38.631489, -120.015167",38.631489,-120.015167,0,100.35,1,0,0,Offer D,0,1,1,0,Bank Withdrawal,1,129,0,Q3,0,1,0,California,1,1,1,13,1358.85,0,88.14,34.09,1412.9,0,1,95646,1 +60,19,22.61,,,59,Rancho Santa Fe,5564,Month-to-Month,United States,3365-SAIGS,Stayed,0,0,Female,1,Fiber Optic,"33.012751, -117.200617",33.012751,-117.200617,0,83.55,0,0,0,,1,0,1,0,Bank Withdrawal,1,7615,0,Q3,0,5,0,California,0,0,1,17,1329.15,0,384.37,0.0,1713.52,0,1,92067,0 +43,0,46.94,,,64,Citrus Heights,4283,Month-to-Month,United States,5624-RYAMH,Stayed,0,0,Female,0,,"38.69508, -121.271616",38.69508,-121.271616,0,19.5,0,0,0,,0,0,1,0,Bank Withdrawal,1,43718,0,Q3,0,4,0,California,0,0,0,9,178.85,0,422.46,0.0,601.31,0,0,95610,0 +30,26,48.8,Competitor,Competitor made better offer,80,San Diego,4020,Month-to-Month,United States,0979-PHULV,Churned,0,1,Male,1,Fiber Optic,"32.85723, -117.209781",32.85723,-117.209774,1,99.45,1,0,2,Offer A,0,0,1,1,Credit Card,1,34902,0,Q3,1,3,0,California,1,1,1,69,7007.6,0,3367.2,0.0,10374.8,0,1,92122,1 +71,27,28.3,,,78,Pine Valley,4036,One Year,United States,3167-SNQPL,Stayed,1,0,Male,1,Fiber Optic,"32.800671, -116.483363",32.800671,-116.483363,1,101.15,1,1,9,,1,0,0,1,Bank Withdrawal,1,1604,0,Q3,1,5,1,California,1,0,1,38,3741.85,0,1075.4,0.0,4817.25,0,1,91962,0 +25,0,22.05,,,41,Little River,4603,Two Year,United States,4821-WQOYN,Stayed,1,0,Female,0,,"39.245911, -123.77214",39.245911,-123.77214,1,20.1,0,2,6,,0,0,1,1,Credit Card,1,882,0,Q3,1,4,0,California,0,0,0,72,1326.25,0,1587.6,0.0,2913.85,1,0,95456,0 +30,69,40.25,,,52,Berkeley,4510,One Year,United States,6732-FZUGP,Stayed,0,1,Female,1,Fiber Optic,"37.858898, -122.240512",37.858898,-122.240512,0,94.9,1,0,0,Offer B,0,1,0,0,Credit Card,1,12448,0,Q3,0,4,0,California,0,0,1,47,4615.25,0,1891.75,0.0,6507.0,0,1,94705,0 +64,25,21.52,Attitude,Attitude of service provider,91,Montclair,4620,Month-to-Month,United States,4501-EQDRN,Churned,0,0,Female,1,Fiber Optic,"34.072121, -117.698319",34.072121,-117.698319,0,69.7,0,0,0,,0,0,0,0,Bank Withdrawal,1,34447,0,Q3,0,2,0,California,0,0,0,1,69.7,0,21.52,0.0,91.22,0,1,91763,1 +62,17,6.77,,,42,Vallejo,5843,One Year,United States,4328-VUFWD,Stayed,0,0,Female,1,DSL,"38.105733, -122.186338",38.105733,-122.186338,0,59.3,0,0,0,,0,0,0,0,Bank Withdrawal,1,51665,1,Q3,0,4,0,California,1,1,0,39,2209.15,0,264.03,0.0,2473.18,0,1,94591,0 +80,0,7.03,,,24,South San Francisco,4577,Two Year,United States,9137-NOQKA,Joined,0,0,Male,0,,"37.654436, -122.426468",37.654436,-122.426468,0,19.2,0,0,0,,0,0,0,0,Bank Withdrawal,1,60599,0,Q3,0,5,1,California,0,0,0,2,37.2,0,14.06,0.0,51.26,0,0,94080,0 +66,5,41.85,,,20,Santee,5242,Two Year,United States,1016-DJTSV,Stayed,0,0,Male,1,Fiber Optic,"32.847336, -116.997605",32.847336,-116.997605,0,69.7,0,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,53510,0,Q3,0,4,1,California,0,0,0,8,572.85,0,334.8,0.0,907.65,0,1,92071,0 +20,42,28.16,Competitor,Competitor had better devices,80,Meadow Vista,5598,Month-to-Month,United States,1571-SAVHK,Churned,0,0,Male,1,Fiber Optic,"39.003358, -121.022539",39.003358,-121.022539,0,99.95,1,0,0,,0,0,1,0,Credit Card,1,3747,1,Q3,0,1,0,California,1,1,1,12,1132.75,120,337.92,0.0,1590.67,1,0,95722,1 +30,52,25.39,Attitude,Attitude of service provider,87,Mentone,4212,Month-to-Month,United States,4349-GFQHK,Churned,0,1,Male,1,DSL,"34.103578, -117.04054",34.103578,-117.04054,0,54.35,1,0,0,Offer E,0,0,0,0,Bank Withdrawal,1,7324,0,Q3,0,3,0,California,0,0,0,1,54.35,0,25.39,0.0,79.74,0,1,92359,1 +29,0,46.53,,,45,Windsor,4267,Month-to-Month,United States,3345-JHUEO,Stayed,0,0,Male,0,,"38.527297, -122.810044",38.527297,-122.810044,0,20.2,0,0,0,,0,0,1,0,Bank Withdrawal,1,23701,0,Q3,0,3,0,California,0,0,0,4,55.7,0,186.12,0.0,241.82,1,0,95492,0 +19,0,24.72,,,56,West Hollywood,4412,Two Year,United States,9964-WBQDJ,Stayed,0,0,Female,0,,"34.093781, -118.381061",34.093781,-118.381061,1,24.4,1,0,1,Offer A,0,0,1,1,Credit Card,1,20408,0,Q3,1,5,0,California,0,0,0,71,1725.4,0,1755.12,0.0,3480.52,1,0,90069,0 +42,0,21.59,Attitude,Attitude of support person,86,Amboy,4939,Month-to-Month,United States,4897-QSUYC,Churned,0,0,Female,0,,"34.559882, -115.637164",34.559882,-115.637164,0,20.15,0,0,0,Offer E,0,0,1,0,Mailed Check,1,42,0,Q3,0,3,0,California,0,0,0,1,20.15,0,21.59,0.0,41.74,0,0,92304,1 +30,52,5.78,Competitor,Competitor made better offer,69,San Diego,5715,Month-to-Month,United States,7563-BIUPC,Churned,0,0,Male,1,Fiber Optic,"32.85723, -117.209758",32.85723,-117.209774,0,80.6,0,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,34902,0,Q3,0,2,0,California,0,0,1,5,415.55,40,28.9,36.44,448.01,0,0,92122,1 +35,7,14.39,,,57,Lincoln,4934,Two Year,United States,8060-HIWJJ,Stayed,0,1,Male,1,DSL,"38.922812, -121.312005",38.922812,-121.312005,0,86.55,1,0,0,Offer B,1,0,0,0,Credit Card,1,15286,1,Q3,0,4,0,California,1,1,1,64,5632.55,0,920.96,0.0,6553.51,0,1,95648,0 +36,16,24.13,,,75,Bakersfield,3150,Month-to-Month,United States,3450-WXOAT,Stayed,0,0,Male,1,Cable,"35.342891, -119.064803",35.342891,-119.064803,0,45.2,0,0,0,Offer B,0,0,1,0,Credit Card,1,58632,0,Q3,0,5,0,California,0,0,0,46,2065.15,0,1109.98,0.0,3175.13,0,1,93309,0 +20,53,23.45,,,46,Mentone,4621,Month-to-Month,United States,3537-HPKQT,Stayed,0,0,Female,1,Fiber Optic,"34.103578, -117.04054",34.103578,-117.04054,1,77.75,1,0,3,,1,0,1,1,Credit Card,1,7324,0,Q3,1,3,0,California,0,0,0,55,4266.4,0,1289.75,0.0,5556.15,1,1,92359,0 +42,0,16.59,,,62,San Francisco,4018,One Year,United States,5993-BQHEA,Stayed,0,0,Male,0,,"37.801776, -122.402293",37.801776,-122.402293,0,20.05,0,0,0,,0,0,0,0,Credit Card,1,3337,0,Q3,0,3,0,California,0,0,0,12,267.0,0,199.08,0.0,466.08,0,0,94111,0 +49,12,46.45,,,70,Big Bear Lake,2683,Month-to-Month,United States,0771-WLCLA,Stayed,1,1,Female,1,Fiber Optic,"34.242058, -116.89802",34.242058,-116.89802,1,112.95,1,1,8,Offer D,0,1,1,1,Bank Withdrawal,1,5447,1,Q3,1,3,0,California,1,1,1,16,1882.55,0,743.2,0.0,2625.75,0,1,92315,0 +80,24,29.12,Price,Lack of affordable download/upload speed,89,Whittier,6080,Two Year,United States,7359-SSBJK,Churned,0,0,Female,1,DSL,"33.960891, -118.032222",33.960891,-118.032222,0,70.2,0,0,0,Offer B,1,1,1,0,Credit Card,1,38181,1,Q3,0,1,1,California,0,0,1,64,4481.0,0,1863.68,0.0,6344.68,0,1,90605,1 +19,59,2.63,,,42,San Jose,5978,One Year,United States,6584-VQMYT,Stayed,1,0,Male,1,DSL,"37.246064, -121.749494",37.246064,-121.749494,0,56.2,0,2,0,Offer C,1,1,0,0,Credit Card,1,14792,0,Q3,0,4,0,California,0,0,0,27,1567.55,30,71.01,0.0,1668.56,1,0,95138,0 +56,0,6.93,,,76,Comptche,5761,Month-to-Month,United States,7787-BNTZM,Stayed,0,0,Male,0,,"39.239818, -123.565432",39.239818,-123.565432,0,20.15,0,0,0,,0,0,0,0,Bank Withdrawal,1,371,0,Q3,0,5,0,California,0,0,0,6,130.5,0,41.58,0.0,172.08,0,0,95427,0 +27,0,49.51,,,43,Manteca,5657,Month-to-Month,United States,3530-VWVGU,Stayed,1,0,Female,0,,"37.750822, -121.238423",37.750822,-121.238423,1,19.9,0,2,2,Offer D,0,0,0,1,Credit Card,1,19867,0,Q3,1,4,0,California,0,0,0,22,400.3,0,1089.22,0.0,1489.52,1,0,95337,0 +32,0,39.61,,,51,Santa Rosa,2664,Month-to-Month,United States,2668-TZSPS,Joined,0,0,Male,0,,"38.488431, -122.752839",38.488431,-122.752839,0,20.45,0,0,0,,0,0,0,0,Mailed Check,1,40270,0,Q3,0,5,0,California,0,0,0,1,20.45,0,39.61,0.0,60.06,0,0,95403,0 +72,6,0.0,Attitude,Attitude of support person,90,Exeter,4272,Month-to-Month,United States,2460-FPSYH,Churned,0,0,Female,1,Cable,"36.301689, -119.018233",36.301689,-119.018233,0,55.8,0,0,0,,1,1,1,0,Bank Withdrawal,0,13333,0,Q3,0,1,1,California,1,1,1,40,2109.35,80,0.0,0.0,2189.35,0,0,93221,1 +45,13,1.27,,,26,California City,5038,Two Year,United States,2434-EEVDB,Stayed,0,1,Female,1,Fiber Optic,"35.151491, -117.927597",35.151491,-117.927597,1,94.6,1,0,7,Offer B,0,1,1,1,Credit Card,1,8316,0,Q3,1,4,0,California,0,0,1,64,5948.7,0,81.28,0.0,6029.98,0,1,93505,0 +40,0,12.82,,,31,Marysville,4146,Month-to-Month,United States,2096-XOTMO,Stayed,1,0,Female,0,,"39.19514, -121.503883",39.19514,-121.503883,1,19.35,0,3,10,,0,0,0,1,Credit Card,1,38091,0,Q3,1,5,0,California,0,0,0,16,275.9,0,205.12,33.24,447.78,0,0,95901,0 +51,22,16.63,,,54,Chula Vista,3200,One Year,United States,2294-SALNE,Stayed,0,1,Male,1,Fiber Optic,"32.636792, -117.054989",32.636792,-117.054989,1,86.8,0,0,2,Offer D,1,0,0,1,Credit Card,1,74025,1,Q3,1,4,0,California,0,0,0,23,1940.8,90,382.49,0.0,2413.29,0,0,91910,0 +19,76,12.59,,,26,Benicia,4623,Month-to-Month,United States,7054-ENNGU,Stayed,0,0,Female,1,Cable,"38.113533, -122.11926",38.113533,-122.11926,1,50.85,0,0,4,,1,0,0,1,Credit Card,1,25578,0,Q3,1,4,0,California,0,0,0,9,466.6,0,113.31,0.0,579.91,1,1,94510,0 +72,18,1.26,Dissatisfaction,Product dissatisfaction,91,Spring Valley,3157,Month-to-Month,United States,6900-PXRMS,Churned,0,1,Male,1,Fiber Optic,"32.730264, -116.950963",32.730264,-116.950963,1,105.75,1,0,0,Offer C,1,0,0,1,Bank Withdrawal,1,7863,0,Q3,0,1,1,California,1,1,1,26,2710.25,90,32.76,0.0,2833.01,0,0,91978,1 +35,53,41.93,,,50,Arcadia,5775,Month-to-Month,United States,3855-ONCAR,Stayed,1,0,Female,1,Fiber Optic,"34.137319, -118.029837",34.137319,-118.029837,1,78.9,0,3,9,,0,0,1,1,Credit Card,1,30028,0,Q3,1,4,0,California,0,0,1,4,299.75,0,167.72,37.01,430.46,0,1,91006,0 +70,29,35.1,Other,Don't know,91,Sierra City,2080,Month-to-Month,United States,3318-OSATS,Churned,0,0,Male,1,Fiber Optic,"39.600599, -120.636358",39.600599,-120.636358,0,95.45,1,0,0,Offer C,0,0,1,0,Bank Withdrawal,1,348,0,Q3,0,2,1,California,1,0,1,35,3474.05,80,1228.5,0.0,4782.55,0,0,96125,1 +73,21,20.15,,,77,Atascadero,3172,Month-to-Month,United States,0147-ESWWR,Stayed,0,0,Female,1,Fiber Optic,"35.453912, -120.69461",35.453912,-120.69461,1,101.25,1,0,9,,0,0,1,1,Bank Withdrawal,1,29539,1,Q3,1,4,1,California,1,1,1,39,3949.15,0,785.85,0.0,4735.0,0,1,93422,0 +31,20,0.0,,,61,Big Pine,4387,Month-to-Month,United States,7389-KBFIT,Joined,1,0,Female,1,DSL,"37.245505, -118.062943",37.245505,-118.062943,1,30.25,0,2,6,Offer E,1,0,1,1,Mailed Check,0,1826,0,Q3,1,3,0,California,0,0,0,2,63.75,0,0.0,0.0,63.75,0,1,93513,0 +27,48,33.63,,,70,Oakland,5105,One Year,United States,3422-WJOYD,Stayed,0,0,Male,1,DSL,"37.84551, -122.235181",37.84551,-122.235181,1,54.35,0,0,1,,0,1,0,1,Credit Card,1,15438,1,Q3,1,5,0,California,0,0,0,28,1426.45,30,941.64,0.0,2398.09,1,0,94618,0 +74,22,4.2,,,41,Castroville,2641,One Year,United States,1751-NCDLI,Stayed,0,1,Male,1,Fiber Optic,"36.784481, -121.759054",36.784481,-121.759054,1,98.85,1,0,6,,0,0,1,1,Bank Withdrawal,1,8582,0,Q3,1,5,1,California,1,0,1,46,4564.9,0,193.2,0.0,4758.1,0,1,95012,0 +63,0,34.22,,,52,San Diego,5212,One Year,United States,6563-VRERX,Stayed,0,0,Male,0,,"32.898613, -117.202937",32.898613,-117.202937,1,20.6,0,0,2,,0,0,0,1,Credit Card,1,4258,0,Q3,1,5,0,California,0,0,0,33,690.25,0,1129.26,0.0,1819.51,0,0,92121,0 +31,22,32.07,Competitor,Competitor offered higher download speeds,78,Los Angeles,3596,Month-to-Month,United States,1465-VINDH,Churned,0,1,Female,1,Fiber Optic,"34.099869, -118.326843",34.099869,-118.326843,1,102.1,1,0,1,,1,0,1,1,Credit Card,1,30568,0,Q3,1,3,0,California,1,1,1,10,1068.85,0,320.7,0.0,1389.55,0,1,90028,1 +23,0,15.22,,,67,Hercules,2569,Month-to-Month,United States,2692-PFYTJ,Joined,0,0,Female,0,,"37.991259, -122.214945",37.991259,-122.214945,0,25.75,1,0,0,,0,0,1,0,Credit Card,1,22479,0,Q3,0,4,0,California,0,0,0,1,25.75,0,15.22,0.0,40.97,1,0,94547,0 +28,42,16.16,,,45,Irvine,2887,Month-to-Month,United States,3703-TTEPD,Stayed,0,1,Male,1,DSL,"33.680302, -117.833296",33.680302,-117.833296,0,65.35,0,0,0,,0,1,0,0,Bank Withdrawal,1,22499,0,Q3,0,3,0,California,0,0,1,21,1424.4,0,339.36,0.0,1763.76,1,1,92614,0 +25,52,39.85,,,63,Desert Hot Springs,2926,Month-to-Month,United States,8992-OBVDG,Stayed,0,1,Male,1,DSL,"33.948558, -116.516976",33.948558,-116.516976,0,61.65,0,0,0,Offer D,0,0,0,0,Credit Card,1,22796,0,Q3,0,4,0,California,1,1,0,21,1393.6,0,836.85,0.0,2230.45,1,1,92240,0 +55,0,32.13,,,51,Castaic,4642,Two Year,United States,4443-EMBNA,Stayed,0,0,Female,0,,"34.506627, -118.699048",34.506627,-118.699048,1,24.75,1,0,3,,0,0,0,1,Bank Withdrawal,1,22177,0,Q3,1,3,0,California,0,0,0,71,1836.9,0,2281.23,0.0,4118.13,0,0,91384,0 +51,16,0.0,Dissatisfaction,Network reliability,66,Riverside,3099,One Year,United States,8205-OTCHB,Churned,0,1,Male,1,DSL,"33.930931, -117.361788",33.930931,-117.361788,0,43.75,0,0,0,Offer D,1,0,1,0,Bank Withdrawal,0,42425,0,Q3,0,3,0,California,1,1,0,22,903.6,0,0.0,0.0,903.6,0,1,92506,1 +21,27,34.58,,,37,Fairfax,5371,Month-to-Month,United States,0595-ITUDF,Stayed,1,1,Male,1,Fiber Optic,"37.971751, -122.611873",37.971751,-122.611873,1,91.8,1,1,0,,1,1,1,1,Bank Withdrawal,1,8486,0,Q3,0,3,0,California,0,0,0,64,5960.5,0,2213.12,0.0,8173.62,1,1,94930,0 +25,42,30.99,,,80,Oakland,4562,Month-to-Month,United States,0958-YHXGP,Stayed,0,0,Female,1,Fiber Optic,"37.750553, -122.197175",37.750553,-122.197175,0,69.9,0,0,0,,0,0,1,0,Credit Card,1,30751,0,Q3,0,4,0,California,0,0,0,7,497.3,0,216.93,0.0,714.23,1,1,94621,0 +60,8,27.66,,,55,La Mirada,2058,Month-to-Month,United States,9919-KNPOO,Stayed,0,0,Female,1,Fiber Optic,"33.902045, -118.008961",33.902045,-118.008961,1,94.3,1,0,6,Offer D,0,0,1,1,Bank Withdrawal,1,47568,0,Q3,1,3,0,California,1,1,1,21,1948.35,30,580.86,0.0,2559.21,0,0,90638,0 +53,15,10.12,,,60,Yreka,4157,Month-to-Month,United States,6215-NQCPY,Stayed,0,0,Male,1,Fiber Optic,"41.764869, -122.671316",41.764869,-122.671316,0,99.7,1,0,0,Offer D,0,1,1,0,Bank Withdrawal,1,9538,0,Q3,0,3,0,California,1,1,1,15,1566.75,0,151.8,0.0,1718.55,0,1,96097,0 +80,25,7.02,Attitude,Attitude of support person,91,Perris,4517,Month-to-Month,United States,0257-ZESQC,Churned,0,0,Female,1,Cable,"33.828289, -117.201666",33.828289,-117.201666,1,75.2,0,0,2,,0,1,1,1,Bank Withdrawal,1,26357,0,Q3,1,1,1,California,0,0,0,27,1929.35,0,189.54,0.0,2118.89,0,1,92571,1 +53,30,9.21,,,26,Orange,4965,One Year,United States,1710-RCXUS,Stayed,0,0,Male,1,Fiber Optic,"33.784597, -117.844535",33.784597,-117.844535,1,90.35,1,0,0,,1,0,1,1,Credit Card,1,15396,0,Q3,0,3,0,California,1,1,0,51,4614.55,0,469.71,0.0,5084.26,0,1,92866,0 +42,2,39.87,,,80,Manteca,3043,Month-to-Month,United States,2740-TVLFN,Joined,0,0,Male,1,DSL,"37.750822, -121.238423",37.750822,-121.238423,0,50.15,1,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,19867,0,Q3,0,3,0,California,0,0,0,1,50.15,0,39.87,0.0,90.02,0,1,95337,0 +25,30,33.75,,,50,Folsom,4193,Two Year,United States,0238-WHBIQ,Stayed,1,1,Male,1,Cable,"38.672638, -121.147403",38.672638,-121.147403,1,89.7,1,1,10,Offer A,1,1,0,1,Credit Card,1,51855,1,Q3,1,3,0,California,1,1,1,72,6339.3,0,2430.0,0.0,8769.3,1,1,95630,0 +67,27,0.0,,,68,Glenhaven,2560,Two Year,United States,2761-XECQW,Stayed,0,1,Male,1,Cable,"39.045246, -122.743181",39.045246,-122.743181,1,43.35,0,0,1,,1,0,1,1,Credit Card,0,175,0,Q3,1,3,1,California,1,0,0,8,371.4,0,0.0,0.0,371.4,0,1,95443,0 +20,0,41.64,,,70,Tulelake,3575,One Year,United States,2351-RRBUE,Stayed,0,0,Female,0,,"41.813521, -121.492666",41.813521,-121.492666,1,20.65,0,0,2,Offer E,0,0,0,1,Mailed Check,1,2595,0,Q3,1,4,0,California,0,0,0,7,134.05,0,291.48,0.0,425.53,1,0,96134,0 +65,29,40.65,,,42,Likely,5688,One Year,United States,2055-BFOCC,Stayed,0,1,Male,1,DSL,"41.266008, -120.490731",41.266008,-120.490731,1,84.0,0,0,1,,1,1,1,1,Bank Withdrawal,1,277,1,Q3,1,3,1,California,1,1,1,63,5329.55,0,2560.95,0.0,7890.5,0,1,96116,0 +60,13,15.03,Competitor,Competitor made better offer,91,San Diego,3407,Month-to-Month,United States,9530-EHPOH,Churned,0,1,Male,1,DSL,"32.787836, -117.232364",32.787836,-117.232376,0,53.75,1,0,0,Offer D,0,0,0,0,Bank Withdrawal,1,46086,0,Q3,0,1,0,California,0,0,0,11,608.0,0,165.33,0.0,773.33,0,1,92109,1 +34,16,19.52,Competitor,Competitor made better offer,81,Guatay,3843,Month-to-Month,United States,1501-SGHBW,Churned,0,0,Male,1,Cable,"32.857946, -116.561917",32.857946,-116.561917,0,45.85,0,0,0,,0,0,0,0,Credit Card,1,796,0,Q3,0,1,0,California,0,0,0,2,81.0,0,39.04,0.0,120.04,0,1,91931,1 +35,7,31.76,,,40,Green Valley Lake,3348,Month-to-Month,United States,7422-WNBTY,Stayed,0,1,Male,1,Fiber Optic,"34.244411, -117.072654",34.244411,-117.072654,1,93.35,1,0,5,,1,0,1,1,Bank Withdrawal,1,317,0,Q3,1,4,0,California,1,1,0,33,3092.0,0,1048.08,0.0,4140.08,0,1,92341,0 +77,9,37.65,,,39,Menifee,5495,One Year,United States,4109-CYRBD,Stayed,0,0,Male,1,DSL,"33.653338, -117.178271",33.653338,-117.178271,1,51.6,1,0,1,Offer C,0,0,1,1,Bank Withdrawal,1,14068,0,Q3,1,5,1,California,0,0,0,29,1442.0,0,1091.85,0.0,2533.85,0,1,92584,0 +41,21,0.0,,,20,Shasta Lake,5942,Month-to-Month,United States,6344-SFJVH,Stayed,0,0,Female,1,DSL,"40.692523, -122.369876",40.692523,-122.369876,0,24.9,0,0,0,,0,0,0,0,Credit Card,0,6277,0,Q3,0,5,0,California,0,0,0,20,505.95,0,0.0,0.0,505.95,0,1,96019,0 +38,8,5.4,Competitor,Competitor had better devices,91,Klamath River,5160,One Year,United States,9254-RBFON,Churned,0,1,Female,1,Fiber Optic,"41.816595, -122.948287",41.816595,-122.948287,1,98.6,0,0,1,Offer D,0,0,0,1,Bank Withdrawal,1,482,1,Q3,1,2,0,California,1,1,1,17,1704.95,0,91.8,0.0,1796.75,0,1,96050,1 +51,13,33.91,Dissatisfaction,Poor expertise of phone support,69,Santa Rosa,2681,One Year,United States,8869-TORSS,Churned,0,1,Female,1,DSL,"38.439696, -122.668817",38.439696,-122.668817,0,60.35,0,0,0,,0,1,1,0,Credit Card,1,22250,1,Q3,0,1,0,California,0,0,0,48,2896.4,0,1627.68,0.0,4524.08,0,1,95405,1 +20,30,0.0,Competitor,Competitor had better devices,91,Orange,5450,Month-to-Month,United States,5759-RCVCB,Churned,0,0,Female,1,DSL,"33.792791, -117.789749",33.792791,-117.789749,0,35.2,0,0,0,Offer E,0,0,0,0,Credit Card,0,37916,0,Q3,0,1,0,California,0,0,1,3,108.95,0,0.0,0.0,108.95,1,1,92869,1 +35,20,34.12,,,68,San Jose,2421,Month-to-Month,United States,8630-FJLIB,Stayed,0,0,Female,1,Fiber Optic,"37.277592, -121.986477",37.277592,-121.986477,0,69.8,0,0,0,Offer D,0,0,1,0,Bank Withdrawal,1,13481,0,Q3,0,4,0,California,0,0,0,18,1221.65,0,614.16,0.0,1835.81,0,1,95130,0 +28,0,8.74,,,64,Los Angeles,3646,One Year,United States,9867-JCZSP,Stayed,0,0,Female,0,,"33.954017, -118.402447",33.954017,-118.402447,1,20.75,0,0,8,Offer D,0,0,0,1,Credit Card,1,39334,0,Q3,1,4,0,California,0,0,0,17,418.25,0,148.58,0.0,566.83,1,0,90045,0 +56,17,17.31,,,34,Raymond,4613,Two Year,United States,6087-YPWHO,Stayed,0,1,Male,1,DSL,"37.252057, -119.95783",37.252057,-119.95783,1,68.15,1,0,1,Offer A,1,1,0,1,Credit Card,1,972,1,Q3,1,3,0,California,0,0,0,72,4808.7,0,1246.32,0.0,6055.02,0,1,93653,0 +54,0,1.41,,,33,Compton,5508,Month-to-Month,United States,6258-NGCNG,Stayed,0,0,Male,0,,"33.88151, -118.234451",33.88151,-118.234451,0,23.5,1,0,0,Offer E,0,0,0,0,Credit Card,1,47305,0,Q3,0,4,0,California,0,0,0,7,173.0,0,9.87,0.0,182.87,0,0,90220,0 +63,20,43.32,Competitor,Competitor had better devices,96,Armona,3223,Month-to-Month,United States,7488-MXJIV,Churned,0,0,Female,1,Fiber Optic,"36.315979, -119.710852",36.315979,-119.710852,0,85.65,1,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,2872,0,Q3,0,1,0,California,0,0,1,4,321.65,10,173.28,0.0,504.93,0,0,93202,1 +27,0,42.33,,,41,Leggett,5145,Month-to-Month,United States,0536-BGFMZ,Stayed,0,0,Female,0,,"39.873371, -123.741474",39.873371,-123.741474,1,20.5,0,0,3,,0,0,0,1,Credit Card,1,321,0,Q3,1,4,0,California,0,0,0,28,563.05,0,1185.24,0.0,1748.29,1,0,95585,0 +21,59,16.06,,,62,Jacumba,4504,Month-to-Month,United States,9108-EJFJP,Joined,0,0,Female,1,DSL,"32.649787, -116.2237",32.649787,-116.2237,1,53.55,0,0,6,Offer E,1,1,1,1,Credit Card,1,699,0,Q3,1,4,0,California,0,1,0,1,53.55,0,16.06,0.0,69.61,1,1,91934,0 +31,21,19.22,,,55,San Diego,5369,One Year,United States,3327-YBAKM,Stayed,0,0,Female,1,Fiber Optic,"32.89325, -117.087091",32.89325,-117.087091,1,96.9,0,0,10,,0,1,1,1,Credit Card,1,29283,1,Q3,1,3,0,California,1,1,1,64,6314.35,0,1230.08,13.37,7531.06,0,1,92131,0 +25,27,6.84,Competitor,Competitor had better devices,95,Castella,5458,Month-to-Month,United States,8708-XPXHZ,Churned,0,0,Female,1,Fiber Optic,"41.121108, -122.336613",41.121108,-122.336613,1,94.2,1,0,1,,0,0,1,1,Bank Withdrawal,1,228,0,Q3,1,1,0,California,1,1,1,42,4186.3,0,287.28,0.0,4473.58,1,1,96017,1 +52,0,20.85,,,20,Wildomar,3764,Two Year,United States,7601-GNDYK,Stayed,1,0,Male,0,,"33.617108, -117.253349",33.617108,-117.253349,1,19.6,0,3,1,Offer C,0,0,0,1,Credit Card,1,19368,0,Q3,1,4,0,California,0,0,0,35,686.95,0,729.75,0.0,1416.7,0,0,92595,0 +68,11,47.28,Competitor,Competitor made better offer,91,San Diego,4287,Month-to-Month,United States,4795-KTRTH,Churned,0,0,Female,1,Fiber Optic,"32.85723, -117.209774",32.85723,-117.209774,1,81.0,1,0,1,Offer E,1,0,1,1,Bank Withdrawal,1,34902,0,Q3,1,1,1,California,0,0,0,5,371.65,10,236.4,40.64,577.41,0,0,92122,1 +52,20,40.48,,,74,West Sacramento,4666,One Year,United States,9500-IWPXQ,Stayed,1,1,Female,1,DSL,"38.627951, -121.593287",38.627951,-121.593287,1,79.4,1,2,3,Offer B,1,1,1,1,Bank Withdrawal,1,19050,1,Q3,1,3,0,California,1,1,0,61,4820.55,0,2469.28,0.0,7289.83,0,1,95691,0 +33,5,9.01,,,30,Inglewood,3560,One Year,United States,7801-CEDNV,Stayed,0,0,Male,1,DSL,"33.936827, -118.359824",33.936827,-118.359824,1,48.7,0,0,10,,0,1,0,1,Credit Card,1,28680,0,Q3,1,3,0,California,0,0,0,27,1421.75,0,243.27,0.0,1665.02,0,1,90304,0 +33,21,48.66,Attitude,Attitude of support person,92,La Palma,5239,Month-to-Month,United States,7198-GLXTC,Churned,0,0,Male,1,Fiber Optic,"33.850504, -118.039892",33.850504,-118.039892,0,79.0,0,0,0,,0,0,0,0,Bank Withdrawal,1,15505,0,Q3,0,3,0,California,0,0,1,2,143.65,0,97.32,0.0,240.97,0,1,90623,1 +33,16,36.94,,,60,Gardena,2757,Month-to-Month,United States,8118-TJAFG,Stayed,1,0,Male,1,Fiber Optic,"33.890853, -118.297967",33.890853,-118.297967,1,101.5,0,1,1,,1,0,1,1,Bank Withdrawal,1,47758,1,Q3,1,3,0,California,1,1,1,9,906.85,0,332.46,0.0,1239.31,0,1,90247,0 +55,12,41.13,,,67,Honeydew,6469,Two Year,United States,0885-HMGPY,Stayed,0,1,Male,1,Cable,"40.342928, -124.063329",40.342928,-124.063329,0,69.4,1,0,0,Offer B,1,1,0,0,Bank Withdrawal,1,82,1,Q3,0,3,0,California,0,0,0,62,4237.5,0,2550.06,0.0,6787.56,0,1,95545,0 +62,27,1.18,,,48,Fontana,5733,Two Year,United States,9786-YWNHU,Stayed,1,1,Female,1,DSL,"34.136367, -117.460803",34.136367,-117.460803,1,63.55,0,2,6,Offer B,1,1,0,1,Credit Card,1,54586,1,Q3,1,3,0,California,0,0,0,63,4014.2,90,74.34,0.0,4178.54,0,0,92336,0 +19,51,29.13,,,57,Lake Elsinore,5617,Month-to-Month,United States,0248-IPDFW,Joined,0,0,Female,1,Cable,"33.655421, -117.391751",33.655421,-117.391751,0,50.1,1,0,0,,0,0,1,0,Bank Withdrawal,1,38519,0,Q3,0,4,0,California,0,0,0,1,50.1,0,29.13,0.0,79.23,1,1,92530,0 +59,21,13.32,,,73,Marshall,4741,One Year,United States,6253-WRFHY,Stayed,1,0,Male,1,DSL,"38.129308, -122.834815",38.129308,-122.834815,1,64.75,0,1,1,,0,0,1,1,Bank Withdrawal,1,406,0,Q3,1,3,0,California,1,1,1,13,877.35,0,173.16,0.0,1050.51,0,1,94940,0 +30,0,34.26,Attitude,Attitude of support person,66,Inglewood,2604,Month-to-Month,United States,0278-YXOOG,Churned,0,0,Male,0,,"33.956445, -118.358634",33.956445,-118.358634,0,21.05,0,0,0,Offer E,0,0,0,0,Credit Card,1,37527,0,Q3,0,3,0,California,0,0,0,5,113.85,0,171.3,0.0,285.15,0,0,90301,1 +44,10,16.93,,,45,Tulare,4180,Two Year,United States,2987-BJXIK,Stayed,0,1,Female,1,DSL,"36.185471, -119.375243",36.185471,-119.375243,0,84.7,1,0,0,,1,1,0,0,Credit Card,1,56101,0,Q3,0,4,0,California,1,1,1,70,5991.05,0,1185.1,0.0,7176.15,0,1,93274,0 +49,25,6.24,Competitor,Competitor made better offer,71,San Diego,3452,Month-to-Month,United States,9526-JAWYF,Churned,0,1,Male,1,Fiber Optic,"32.886925, -117.152162",32.886925,-117.152162,0,89.8,0,0,0,Offer C,1,0,0,0,Bank Withdrawal,1,74232,0,Q3,0,1,0,California,0,0,1,26,2335.3,0,162.24,0.0,2497.54,0,1,92126,1 +48,0,41.93,,,79,San Marcos,5646,Two Year,United States,7647-GYYKX,Stayed,1,0,Female,0,,"33.162624, -117.170863",33.162624,-117.170863,1,20.35,0,4,1,,0,0,1,1,Bank Withdrawal,1,52664,0,Q3,1,3,0,California,0,0,0,54,1092.35,0,2264.22,0.0,3356.57,0,0,92069,0 +40,0,26.98,,,71,El Nido,6391,One Year,United States,5774-QPLTF,Stayed,1,0,Male,0,,"37.127386, -120.506422",37.127386,-120.506422,1,20.35,0,2,9,,0,0,1,1,Credit Card,1,808,0,Q3,1,5,0,California,0,0,0,50,938.95,0,1349.0,0.0,2287.95,0,0,95317,0 +19,0,9.77,,,50,Palmdale,2608,Two Year,United States,9251-AWQGT,Stayed,1,0,Female,0,,"34.598221, -117.79593",34.598221,-117.79593,1,20.0,0,3,2,,0,0,0,1,Credit Card,1,6787,0,Q3,1,5,0,California,0,0,0,48,935.9,0,468.96,0.0,1404.86,1,0,93591,0 +49,0,28.19,,,54,Imperial,6058,Two Year,United States,9537-JALFH,Stayed,1,0,Male,0,,"32.858595, -115.662709",32.858595,-115.662709,1,19.9,0,2,10,Offer A,0,0,0,1,Bank Withdrawal,1,14546,0,Q3,1,3,0,California,0,0,0,69,1356.7,0,1945.11,0.0,3301.81,0,0,92251,0 +63,14,31.83,,,33,San Diego,4055,Two Year,United States,1488-PBLJN,Stayed,1,1,Female,1,Fiber Optic,"32.827238, -117.089287",32.827238,-117.089287,1,116.85,1,1,1,Offer A,1,1,1,1,Bank Withdrawal,1,30206,1,Q3,1,3,0,California,1,1,1,72,8477.7,0,2291.76,0.0,10769.46,0,1,92124,0 +47,23,35.46,Competitor,Competitor offered more data,77,Burney,4019,Month-to-Month,United States,0895-DQHEW,Churned,0,1,Male,1,Fiber Optic,"40.946785, -121.719489",40.946785,-121.719489,1,104.3,1,0,1,,1,0,1,1,Bank Withdrawal,1,4552,0,Q3,1,1,0,California,1,1,1,54,5278.15,0,1914.84,11.45,7181.54,0,1,96013,1 +63,0,37.95,,,71,Cedar Glen,4934,One Year,United States,2589-AYCRP,Stayed,0,0,Female,0,,"34.255203, -117.175654",34.255203,-117.175654,0,19.75,0,0,0,Offer B,0,0,0,0,Bank Withdrawal,1,455,0,Q3,0,4,0,California,0,0,0,50,989.05,0,1897.5,0.0,2886.55,0,0,92321,0 +20,26,20.26,Attitude,Attitude of support person,80,Ventura,3578,Month-to-Month,United States,2506-CLAKW,Churned,0,1,Female,1,Fiber Optic,"34.279221, -119.221437",34.279221,-119.221437,0,98.15,0,0,0,Offer E,1,1,1,0,Bank Withdrawal,1,46894,1,Q3,0,1,0,California,1,1,0,6,567.45,0,121.56,0.0,689.01,1,1,93003,1 +43,57,6.95,,,35,Oroville,5169,Two Year,United States,2664-XJZNO,Stayed,1,1,Male,1,Fiber Optic,"39.624561, -121.552866",39.624561,-121.552866,1,104.9,0,3,5,Offer A,0,1,1,1,Credit Card,1,17782,1,Q3,1,4,0,California,1,1,1,72,7559.55,0,500.4,0.0,8059.95,0,1,95965,0 +41,23,28.54,,,64,Temecula,5979,Two Year,United States,6297-NOOPG,Stayed,0,1,Female,1,Fiber Optic,"33.507255, -117.029473",33.507255,-117.029473,1,110.5,1,0,4,,1,0,1,1,Bank Withdrawal,1,46171,1,Q3,1,4,0,California,1,1,1,70,7752.05,0,1997.8,0.0,9749.85,0,1,92592,0 +39,3,32.67,,,55,Tahoe City,4629,One Year,United States,4282-MSACW,Stayed,0,1,Male,1,Fiber Optic,"39.178337, -120.162806",39.178337,-120.162806,0,117.2,1,0,0,,1,1,1,0,Credit Card,1,4002,1,Q3,0,3,0,California,1,1,1,68,8035.95,0,2221.56,0.0,10257.51,0,1,96145,0 +34,22,15.37,,,25,Mokelumne Hill,6435,One Year,United States,6893-ODYYE,Stayed,0,1,Male,1,Fiber Optic,"38.304194, -120.592431",38.304194,-120.592431,0,90.1,0,0,0,,1,1,1,0,Credit Card,1,2718,1,Q3,0,3,0,California,0,0,0,50,4549.45,0,768.5,0.0,5317.95,0,1,95245,0 +41,18,22.11,Competitor,Competitor made better offer,78,San Diego,5973,Month-to-Month,United States,7825-GKXMW,Churned,0,0,Female,1,DSL,"32.898613, -117.202937",32.898613,-117.202937,0,45.8,0,0,0,Offer E,0,0,0,0,Bank Withdrawal,1,4258,0,Q3,0,1,0,California,0,0,0,1,45.8,10,22.11,0.0,77.91,0,0,92121,1 +52,26,15.96,,,79,Sunol,5504,Two Year,United States,7169-YWAMK,Stayed,1,0,Male,1,DSL,"37.587494, -121.862856",37.587494,-121.862856,1,68.4,0,1,7,,1,1,0,1,Bank Withdrawal,1,790,1,Q3,1,3,0,California,0,0,1,72,4855.35,0,1149.12,0.0,6004.47,0,1,94586,0 +25,69,3.67,,,42,San Diego,5379,Month-to-Month,United States,9069-LGEUL,Stayed,0,0,Male,1,DSL,"32.825086, -117.199424",32.825086,-117.199424,1,59.95,0,0,5,,0,1,1,1,Bank Withdrawal,1,51213,0,Q3,1,4,0,California,1,1,0,23,1406.0,140,84.41,26.55,1603.86,1,0,92117,0 +41,0,12.87,,,24,El Cajon,2192,Month-to-Month,United States,0357-NVCRI,Stayed,1,0,Female,0,,"32.832706, -116.873258",32.832706,-116.873258,0,20.05,0,3,0,Offer C,0,0,0,0,Credit Card,1,61872,0,Q3,0,5,0,California,0,0,0,25,471.7,0,321.75,0.0,793.45,0,0,92021,0 +62,58,34.54,,,31,Snelling,5641,One Year,United States,4937-QPZPO,Stayed,1,1,Male,1,Fiber Optic,"37.521708, -120.426843",37.521708,-120.426843,1,99.9,1,3,3,,0,0,1,1,Bank Withdrawal,1,1158,0,Q3,1,5,0,California,1,1,1,61,6241.35,0,2106.94,0.0,8348.29,0,1,95369,0 +30,85,47.51,Attitude,Attitude of service provider,79,Fellows,5948,Month-to-Month,United States,1320-HTRDR,Churned,0,0,Female,1,Fiber Optic,"35.215731, -119.57013",35.215731,-119.57013,0,75.5,1,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,626,0,Q3,0,2,0,California,0,0,0,3,220.6,0,142.53,0.0,363.13,0,1,93224,1 +47,0,10.54,,,25,Fresno,4411,One Year,United States,6188-UXBBR,Stayed,0,0,Female,0,,"36.878709, -119.7645",36.878709,-119.7645,1,20.25,0,0,1,Offer C,0,0,1,1,Credit Card,1,45087,0,Q3,1,4,0,California,0,0,0,38,814.75,0,400.52,0.0,1215.27,0,0,93720,0 +38,23,6.63,,,49,Madeline,6231,Two Year,United States,6504-VBLFL,Stayed,0,1,Male,1,DSL,"41.042003, -120.506086",41.042003,-120.506086,1,58.6,0,0,9,Offer B,1,1,0,1,Bank Withdrawal,1,85,0,Q3,1,3,0,California,0,0,0,55,3068.6,0,364.65,0.0,3433.25,0,1,96119,0 +74,14,46.2,,,47,Pittsburg,4588,Two Year,United States,0907-HQNTS,Stayed,0,1,Female,1,Fiber Optic,"38.006047, -121.916834",38.006047,-121.916834,1,113.0,1,0,8,Offer A,1,1,1,1,Credit Card,1,78816,1,Q3,1,3,1,California,1,0,1,70,7987.6,0,3234.0,0.0,11221.6,0,1,94565,0 +49,0,11.52,,,72,Pasadena,3421,Month-to-Month,United States,1744-JHKYS,Stayed,0,0,Female,0,,"34.13946, -118.166649",34.13946,-118.166649,1,24.7,1,0,5,Offer C,0,0,0,1,Bank Withdrawal,1,10253,0,Q3,1,4,0,California,0,0,0,34,780.2,0,391.68,0.0,1171.88,0,0,91105,0 +60,27,36.49,,,55,Lockeford,4886,Two Year,United States,9924-JPRMC,Stayed,0,1,Male,1,Fiber Optic,"38.166791, -121.14207",38.166791,-121.14207,0,118.2,1,0,0,,1,1,1,0,Bank Withdrawal,1,3205,1,Q3,0,3,0,California,1,1,1,72,8547.15,0,2627.28,0.0,11174.43,0,1,95237,0 +73,5,35.16,,,30,Middletown,4991,Month-to-Month,United States,5188-HGMLP,Stayed,0,0,Male,1,Fiber Optic,"38.787446, -122.58675",38.787446,-122.58675,1,74.0,1,0,10,,0,0,0,1,Bank Withdrawal,1,7789,0,Q3,1,5,1,California,0,0,0,54,3919.15,0,1898.64,0.0,5817.79,0,1,95461,0 +24,73,48.3,,,71,Glendale,5721,Month-to-Month,United States,3174-RKMOW,Stayed,1,1,Male,1,Fiber Optic,"34.17051, -118.289463",34.17051,-118.289463,1,109.95,1,3,8,,1,0,1,1,Bank Withdrawal,1,23981,1,Q3,1,3,0,California,1,1,1,35,3782.4,0,1690.5,31.9,5441.0,1,1,91201,0 +49,19,1.86,Competitor,Competitor made better offer,91,Hat Creek,3878,Month-to-Month,United States,7551-DACSP,Churned,1,1,Male,1,DSL,"40.789799, -121.474529",40.789799,-121.474529,1,55.3,0,1,1,Offer E,1,0,1,1,Mailed Check,1,397,0,Q3,1,2,0,California,0,0,0,6,324.25,0,11.16,0.0,335.41,0,1,96040,1 +23,0,14.04,,,77,Colfax,3509,One Year,United States,1952-DVVSW,Stayed,0,0,Female,0,,"39.084645, -120.894014",39.084645,-120.894014,1,20.1,0,0,4,,0,0,0,1,Credit Card,1,8525,0,Q3,1,5,0,California,0,0,0,10,184.4,0,140.4,0.0,324.8,1,0,95713,0 +27,0,18.57,,,63,San Leandro,3179,Two Year,United States,9108-EQPNQ,Stayed,1,0,Female,0,,"37.717196, -122.159338",37.717196,-122.159338,1,26.1,1,2,10,Offer D,0,0,0,1,Credit Card,1,41871,0,Q3,1,5,0,California,0,0,0,10,225.55,0,185.7,0.0,411.25,1,0,94577,0 +63,18,37.43,Competitor,Competitor had better devices,66,Cool,3790,Month-to-Month,United States,0754-UKWQP,Churned,0,1,Male,1,Fiber Optic,"38.880622, -120.973865",38.880622,-120.973865,0,95.85,0,0,0,,0,0,1,0,Bank Withdrawal,1,3674,0,Q3,0,1,0,California,1,1,1,2,197.7,0,74.86,0.0,272.56,0,1,95614,1 +21,69,7.67,,,72,Huntington Beach,5956,Month-to-Month,United States,8548-AWOFC,Stayed,0,0,Male,1,DSL,"33.723579, -118.005441",33.723579,-118.005441,1,63.85,1,0,4,,0,0,0,1,Bank Withdrawal,1,58764,1,Q3,1,3,0,California,1,1,0,66,4264.6,0,506.22,0.0,4770.82,1,1,92647,0 +37,27,44.98,,,32,Niland,5230,Month-to-Month,United States,1471-GIQKQ,Joined,0,0,Female,1,DSL,"33.345825, -115.596574",33.345825,-115.596574,0,49.95,0,0,0,,1,0,0,0,Bank Withdrawal,1,2753,0,Q3,0,3,0,California,0,0,0,1,49.95,0,44.98,0.0,94.93,0,1,92257,0 +77,18,9.13,,,22,Gustine,4599,One Year,United States,6383-ZTSIW,Stayed,0,0,Female,1,Fiber Optic,"37.147198, -121.120161",37.147198,-121.120161,1,99.1,0,0,6,,1,1,0,1,Mailed Check,1,7872,0,Q3,1,3,1,California,1,0,1,39,3877.95,0,356.07,0.0,4234.02,0,1,95322,0 +48,0,30.58,,,71,Calexico,4271,One Year,United States,2550-QHZGP,Stayed,0,0,Male,0,,"32.690654, -115.431225",32.690654,-115.431225,0,19.5,0,0,0,Offer E,0,0,0,0,Credit Card,1,27804,0,Q3,0,5,0,California,0,0,0,7,128.6,0,214.06,0.0,342.66,0,0,92231,0 +72,20,41.43,Competitor,Competitor offered more data,91,Los Angeles,4618,Month-to-Month,United States,4816-JBHOV,Churned,0,0,Male,1,Cable,"33.952714, -118.292061",33.952714,-118.292061,0,44.7,0,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,87383,0,Q3,0,1,1,California,0,0,0,2,93.7,0,82.86,0.0,176.56,0,1,90044,1 +54,24,18.85,,,38,San Andreas,6287,One Year,United States,7153-CHRBV,Stayed,1,1,Female,1,Cable,"38.196497, -120.61689",38.196497,-120.61689,1,59.3,0,1,6,Offer B,0,1,1,1,Credit Card,1,3930,1,Q3,1,3,0,California,0,0,0,57,3274.35,0,1074.45,0.0,4348.8,0,1,95249,0 +32,23,33.07,,,68,La Crescenta,4567,One Year,United States,5204-HMGYF,Stayed,1,1,Female,1,DSL,"34.239636, -118.245259",34.239636,-118.245259,1,87.2,0,2,4,,1,1,1,1,Credit Card,1,29110,1,Q3,1,3,0,California,1,1,1,49,4345.0,0,1620.43,0.0,5965.43,0,1,91214,0 +64,29,0.0,,,27,Yountville,6435,Two Year,United States,8780-YRMTT,Stayed,0,1,Female,1,DSL,"38.421458, -122.365048",38.421458,-122.365048,0,47.4,0,0,0,Offer A,1,1,1,0,Mailed Check,0,2873,1,Q3,0,3,0,California,0,0,0,66,3177.25,0,0.0,0.0,3177.25,0,0,94599,0 +53,9,49.63,Competitor,Competitor offered higher download speeds,69,Palo Alto,5732,Month-to-Month,United States,8610-WFCJF,Churned,0,0,Female,1,Fiber Optic,"37.45809, -122.115398",37.45809,-122.115398,1,95.6,1,0,2,,0,0,1,1,Bank Withdrawal,1,45499,0,Q3,1,1,0,California,1,1,1,49,4783.5,0,2431.87,0.0,7215.37,0,1,94303,1 +61,24,16.87,,,22,Yreka,5494,Month-to-Month,United States,0689-DSXGL,Stayed,1,1,Female,1,Fiber Optic,"41.764869, -122.671316",41.764869,-122.671316,1,85.8,0,1,3,Offer B,1,0,0,1,Bank Withdrawal,1,9538,1,Q3,1,3,0,California,0,0,0,52,4433.3,0,877.24,0.0,5310.54,0,1,96097,0 +44,16,0.0,,,22,Desert Hot Springs,4795,Two Year,United States,4872-JCVCA,Stayed,0,1,Female,1,DSL,"33.832799, -116.250973",33.832799,-116.250973,1,47.6,0,0,1,Offer A,1,1,1,1,Bank Withdrawal,0,5529,1,Q3,1,3,0,California,0,0,0,71,3377.8,0,0.0,0.0,3377.8,0,1,92241,0 +42,24,48.25,,,63,Alleghany,3522,Month-to-Month,United States,5895-QSXOD,Stayed,0,0,Male,1,Fiber Optic,"39.467828, -120.841386",39.467828,-120.841386,0,70.05,0,0,0,,0,0,0,0,Credit Card,1,118,0,Q3,0,3,0,California,0,0,0,9,657.5,0,434.25,0.0,1091.75,0,1,95910,0 +44,23,34.62,Price,Lack of affordable download/upload speed,66,Santa Fe Springs,4766,Month-to-Month,United States,2430-USGXP,Churned,0,1,Male,1,Fiber Optic,"33.933565, -118.062611",33.933565,-118.062611,1,101.05,1,0,1,,0,0,1,1,Bank Withdrawal,1,16271,0,Q3,1,1,0,California,1,1,1,24,2391.8,0,830.88,0.0,3222.68,0,1,90670,1 +34,12,30.27,,,53,Seal Beach,5044,One Year,United States,2636-SJDOU,Stayed,0,0,Male,1,Fiber Optic,"33.75462, -118.071128",33.75462,-118.071128,0,84.3,1,0,0,,1,1,1,0,Credit Card,1,24180,0,Q3,0,3,0,California,0,0,0,64,5289.05,0,1937.28,0.0,7226.33,0,1,90740,0 +44,0,17.23,,,74,Los Angeles,2558,Two Year,United States,4573-JKNAE,Stayed,1,0,Male,0,,"34.078821, -118.177576",34.078821,-118.177576,0,19.35,0,3,0,Offer D,0,0,0,0,Bank Withdrawal,1,46960,0,Q3,0,5,0,California,0,0,0,12,212.3,0,206.76,0.0,419.06,0,0,90032,0 +32,26,5.07,Dissatisfaction,Lack of self-service on Website,91,Rancho Santa Margarita,5630,Month-to-Month,United States,1396-QWFBJ,Churned,0,0,Female,1,Fiber Optic,"33.624654, -117.611733",33.624654,-117.611733,1,74.05,0,0,1,,1,0,1,1,Bank Withdrawal,1,42193,0,Q3,1,3,0,California,0,0,0,21,1565.7,0,106.47,0.0,1672.17,0,1,92688,1 +42,24,27.72,Competitor,Competitor had better devices,92,Tranquillity,2558,Month-to-Month,United States,6711-VTNRE,Churned,0,1,Female,1,Fiber Optic,"36.635661, -120.288644",36.635661,-120.288644,0,87.55,0,0,0,,0,0,1,0,Bank Withdrawal,1,1130,1,Q3,0,1,0,California,1,1,0,36,3078.1,0,997.92,0.0,4076.02,0,1,93668,1 +77,0,32.12,,,69,Sacramento,5819,Two Year,United States,3996-ZNWYK,Stayed,1,0,Male,0,,"38.445939, -121.496855",38.445939,-121.496855,1,19.8,0,1,5,,0,0,0,1,Credit Card,1,9063,0,Q3,1,4,1,California,0,0,0,71,1388.45,0,2280.52,0.0,3668.97,0,0,95832,0 +71,30,31.68,,,70,Costa Mesa,6500,Two Year,United States,7622-FWGEW,Stayed,0,1,Male,1,DSL,"33.678591, -117.905471",33.678591,-117.905471,1,85.65,0,0,8,,1,1,1,1,Bank Withdrawal,1,48207,1,Q3,1,3,1,California,1,0,1,56,4824.45,0,1774.08,0.0,6598.53,0,1,92626,0 +49,57,8.02,,,69,Oroville,4198,Month-to-Month,United States,5448-VWNAM,Stayed,1,0,Female,1,DSL,"39.473896, -121.415927",39.473896,-121.415927,0,75.9,1,3,0,Offer D,1,1,1,0,Credit Card,1,28382,1,Q3,0,4,0,California,0,0,1,19,1375.6,0,152.38,0.0,1527.98,0,1,95966,0 +54,27,15.9,,,39,Carson,5913,Month-to-Month,United States,6650-VJONK,Joined,0,0,Male,1,Cable,"33.859171, -118.252272",33.859171,-118.252272,0,43.85,0,0,0,,0,0,1,0,Bank Withdrawal,1,25566,0,Q3,0,4,0,California,0,0,0,1,43.85,10,15.9,0.0,69.75,0,0,90746,0 +42,8,1.64,,,70,Anaheim,3641,Month-to-Month,United States,4090-KPJIP,Joined,0,0,Female,1,Fiber Optic,"33.83796, -117.870494",33.83796,-117.870494,0,74.95,1,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,34398,0,Q3,0,5,0,California,0,0,0,3,212.4,0,4.92,27.6,189.72,0,1,92806,0 +73,24,19.03,Competitor,Competitor made better offer,90,Davis,2230,Month-to-Month,United States,3793-MMFUH,Churned,0,0,Female,1,Fiber Optic,"38.544002, -121.685559",38.544002,-121.685559,0,95.05,1,0,0,,0,0,1,0,Bank Withdrawal,1,648,0,Q3,0,1,1,California,1,1,1,13,1290.0,0,247.39,0.0,1537.39,0,1,95618,1 +58,22,40.78,,,59,South El Monte,6258,Two Year,United States,1841-YSJGV,Stayed,0,0,Male,1,Fiber Optic,"34.04622, -118.053753",34.04622,-118.053753,1,109.95,1,0,9,Offer A,1,1,1,1,Credit Card,1,45645,1,Q3,1,4,0,California,1,1,1,72,7852.4,0,2936.16,0.0,10788.56,0,1,91733,0 +40,57,39.52,,,25,Pleasant Grove,4024,Two Year,United States,0960-HUWBM,Stayed,1,1,Male,1,Fiber Optic,"38.833554, -121.498102",38.833554,-121.498102,1,104.1,1,3,0,Offer B,0,0,1,1,Bank Withdrawal,1,901,1,Q3,0,4,0,California,1,1,1,65,6700.05,0,2568.8,0.0,9268.85,0,1,95668,0 +25,0,8.82,,,32,Los Angeles,5179,Month-to-Month,United States,9367-TCUYN,Stayed,0,0,Female,0,,"34.002028, -118.430656",34.002028,-118.430656,0,20.1,0,0,0,Offer D,0,0,0,0,Credit Card,1,55204,0,Q3,0,4,0,California,0,0,0,12,223.6,0,105.84,0.0,329.44,1,0,90066,0 +50,19,2.51,,,20,Los Angeles,5249,Month-to-Month,United States,8189-HBVRW,Stayed,0,1,Female,1,Fiber Optic,"34.059281, -118.30742",34.059281,-118.30742,0,90.8,1,0,0,,1,1,0,0,Bank Withdrawal,1,43019,0,Q3,0,3,0,California,0,0,0,53,4921.2,60,133.03,0.0,5114.23,0,0,90005,0 +23,42,18.03,,,80,Olivehurst,4781,Two Year,United States,5148-ORICT,Stayed,0,1,Female,1,Cable,"39.082568, -121.55325",39.082568,-121.55325,1,74.35,0,0,2,,1,1,1,1,Mailed Check,1,6439,1,Q3,1,3,0,California,1,1,0,64,4759.55,0,1153.92,0.0,5913.47,1,1,95961,0 +33,8,38.93,,,26,Doyle,6334,Month-to-Month,United States,6075-QMNRR,Stayed,0,0,Female,1,DSL,"40.012675, -120.101857",40.012675,-120.101857,0,49.75,0,0,0,Offer B,0,1,1,0,Bank Withdrawal,1,1177,0,Q3,0,3,0,California,0,0,0,52,2535.55,0,2024.36,0.0,4559.91,0,1,96109,0 +55,15,30.88,,,51,San Bernardino,3302,One Year,United States,4223-BKEOR,Stayed,0,1,Female,1,DSL,"34.122501, -117.320138",34.122501,-117.320138,0,64.85,0,0,0,Offer D,0,1,0,0,Mailed Check,1,23146,0,Q3,0,3,0,California,1,1,0,21,1336.8,0,648.48,0.0,1985.28,0,1,92411,0 +33,11,5.92,Other,Don't know,85,Lake Forest,2966,Month-to-Month,United States,1342-JPNKI,Churned,0,0,Male,1,Fiber Optic,"33.644849, -117.684254",33.644849,-117.684254,0,86.05,1,0,0,Offer D,0,0,1,0,Bank Withdrawal,1,59176,0,Q3,0,3,0,California,0,0,1,10,834.1,0,59.2,0.0,893.3,0,1,92630,1 +64,0,26.74,,,64,Los Angeles,4948,Two Year,United States,1705-GUHPV,Stayed,0,0,Female,0,,"33.987945, -118.370442",33.987945,-118.370442,0,24.2,1,0,0,Offer B,0,0,0,0,Credit Card,1,8115,0,Q3,0,3,0,California,0,0,0,63,1618.2,0,1684.62,0.0,3302.82,0,0,90056,0 +55,29,17.73,Attitude,Attitude of support person,74,San Diego,2325,Month-to-Month,United States,8155-IBNHG,Churned,0,0,Female,1,Fiber Optic,"32.747484, -117.166877",32.747484,-117.166877,1,75.4,1,0,1,,0,0,1,1,Credit Card,1,30202,0,Q3,1,3,0,California,0,0,0,24,1747.85,0,425.52,0.0,2173.37,0,1,92103,1 +22,41,36.61,,,44,Santa Paula,6115,One Year,United States,9702-AIUJO,Stayed,1,0,Male,1,DSL,"34.402343, -119.094824",34.402343,-119.094824,1,44.8,0,2,10,,0,0,1,1,Bank Withdrawal,1,32511,0,Q3,1,5,0,California,0,0,0,50,2230.85,0,1830.5,36.22,4025.13,1,1,93060,0 +80,28,39.01,,,65,Santa Cruz,3950,Month-to-Month,United States,4884-ZTHVF,Stayed,0,0,Female,1,Fiber Optic,"37.031404, -121.981865",37.031404,-121.981865,0,87.1,0,0,0,,1,0,1,0,Bank Withdrawal,1,8365,0,Q3,0,5,1,California,0,0,1,8,713.6,0,312.08,0.0,1025.68,0,1,95065,0 +50,26,31.34,,,74,Olema,5554,Two Year,United States,6741-QRLUP,Stayed,0,1,Female,1,DSL,"38.052209, -122.775567",38.052209,-122.775567,0,80.3,1,0,0,,1,1,1,0,Credit Card,1,248,1,Q3,0,3,0,California,1,1,0,63,4995.35,0,1974.42,0.0,6969.77,0,1,94950,0 +28,69,2.87,,,62,Escondido,4292,Two Year,United States,5320-BRKGK,Stayed,1,1,Female,1,DSL,"33.141265, -116.967221",33.141265,-116.967221,1,75.8,1,2,1,Offer B,0,1,0,1,Credit Card,1,48690,1,Q3,1,3,0,California,0,0,1,58,4415.75,0,166.46,0.0,4582.21,1,1,92027,0 +61,28,4.53,,,28,Hinkley,4120,Month-to-Month,United States,1452-VOQCH,Joined,0,0,Male,1,Fiber Optic,"34.983808, -117.239306",34.983808,-117.239306,0,75.1,1,0,0,,0,0,1,0,Bank Withdrawal,1,1933,0,Q3,0,3,0,California,0,0,0,1,75.1,0,4.53,0.0,79.63,0,1,92347,0 +45,10,19.22,Dissatisfaction,Limited range of services,90,Guerneville,5007,Month-to-Month,United States,0564-JJHGS,Churned,0,0,Male,1,Fiber Optic,"38.52576, -123.013347",38.52576,-123.013347,0,95.5,1,0,0,,0,0,1,0,Bank Withdrawal,1,4913,0,Q3,0,2,0,California,1,1,1,9,829.1,0,172.98,0.0,1002.08,0,1,95446,1 +45,27,44.75,,,52,Herlong,5433,One Year,United States,2361-UPSND,Stayed,0,0,Female,1,DSL,"40.198234, -120.18089",40.198234,-120.18089,1,70.6,0,0,6,,1,1,0,1,Credit Card,1,946,1,Q3,1,3,0,California,1,1,0,46,3231.05,0,2058.5,0.0,5289.55,0,1,96113,0 +63,9,7.26,Attitude,Attitude of support person,67,Long Beach,5613,Month-to-Month,United States,6910-HADCM,Churned,0,1,Female,1,Cable,"33.823943, -118.111335",33.823943,-118.111335,0,76.35,0,0,0,,0,0,0,0,Bank Withdrawal,1,37417,0,Q3,0,2,0,California,0,0,0,1,76.35,0,7.26,0.0,83.61,0,1,90808,1 +56,10,30.06,,,50,Benicia,4216,Month-to-Month,United States,8325-QRPZR,Stayed,0,1,Female,1,Fiber Optic,"38.113533, -122.11926",38.113533,-122.11926,0,75.15,0,0,0,,0,0,1,0,Bank Withdrawal,1,25578,0,Q3,0,3,0,California,0,0,0,7,525.0,10,210.42,0.0,745.42,0,0,94510,0 +68,28,21.57,Competitor,Competitor had better devices,80,Irvine,3685,Month-to-Month,United States,4695-WJZUE,Churned,0,1,Female,1,Fiber Optic,"33.703976, -117.824172",33.703976,-117.824172,0,88.55,1,0,0,,0,0,1,0,Bank Withdrawal,1,17621,0,Q3,0,1,1,California,1,1,0,2,179.25,0,43.14,0.0,222.39,0,1,92606,1 +50,0,31.97,,,56,Cerritos,2648,Month-to-Month,United States,3590-TCXTB,Joined,0,0,Male,0,,"33.8681, -118.067402",33.8681,-118.067402,0,20.35,0,0,0,,0,0,0,0,Credit Card,1,51556,0,Q3,0,5,0,California,0,0,0,1,20.35,0,31.97,0.0,52.32,0,0,90703,0 +62,0,32.03,Attitude,Attitude of support person,65,Hydesville,5627,Month-to-Month,United States,4195-SMMNX,Churned,0,0,Male,0,,"40.557314, -124.081662",40.557314,-124.081662,0,20.35,0,0,0,,0,0,0,0,Mailed Check,1,1201,0,Q3,0,2,0,California,0,0,0,2,33.2,0,64.06,0.0,97.26,0,0,95547,1 +20,69,2.43,,,50,San Ysidro,4565,One Year,United States,9720-JJJOR,Stayed,0,1,Male,1,DSL,"32.555828, -117.040073",32.555828,-117.040073,1,60.3,0,0,8,,1,1,1,1,Bank Withdrawal,1,28488,0,Q3,1,3,0,California,0,1,0,41,2511.3,0,99.63,0.0,2610.93,1,1,92173,0 +39,28,19.66,,,33,San Diego,4898,Month-to-Month,United States,2842-BCQGE,Stayed,0,0,Male,1,Fiber Optic,"32.677716, -117.047666",32.677716,-117.047666,0,75.35,1,0,0,Offer B,0,0,1,0,Credit Card,1,36351,0,Q3,0,5,0,California,0,0,0,43,3161.4,0,845.38,0.0,4006.78,0,1,92139,0 +38,27,23.31,,,77,Long Beach,5511,Two Year,United States,6371-NZYEG,Stayed,0,1,Male,1,DSL,"33.771612, -118.143866",33.771612,-118.143866,1,64.25,0,0,9,,0,1,0,1,Credit Card,1,19034,0,Q3,1,4,0,California,0,0,1,16,1024.0,0,372.96,0.0,1396.96,0,1,90814,0 +53,13,37.48,Dissatisfaction,Limited range of services,74,Orangevale,4017,Month-to-Month,United States,1550-LOAHA,Churned,0,0,Female,1,Fiber Optic,"38.689174, -121.218435",38.689174,-121.218435,1,84.15,0,0,1,,1,0,0,1,Bank Withdrawal,1,32040,0,Q3,1,2,0,California,1,1,0,32,2585.95,0,1199.36,0.0,3785.31,0,1,95662,1 +59,3,9.85,,,42,Emigrant Gap,5233,One Year,United States,3401-URHDA,Stayed,0,0,Male,1,Cable,"39.23754, -120.720196",39.23754,-120.720196,0,59.9,1,0,0,,0,1,0,0,Credit Card,1,185,1,Q3,0,3,0,California,0,0,0,51,3043.6,0,502.35,0.0,3545.95,0,1,95715,0 +47,19,0.0,,,59,Brisbane,4556,Two Year,United States,1209-VFFOC,Stayed,1,1,Male,1,DSL,"37.684694, -122.40712",37.684694,-122.40712,1,56.4,0,2,10,Offer A,1,1,1,1,Credit Card,0,3635,1,Q3,1,3,0,California,1,1,0,68,3948.45,0,0.0,0.0,3948.45,0,1,94005,0 +26,30,35.25,Competitor,Competitor had better devices,73,Cotati,5919,Month-to-Month,United States,6996-KNSML,Churned,0,1,Female,1,Fiber Optic,"38.326215, -122.718742",38.326215,-122.718742,0,74.9,0,0,0,,0,0,1,0,Bank Withdrawal,1,7936,0,Q3,0,1,0,California,0,0,0,1,74.9,0,35.25,0.0,110.15,1,1,94931,1 +22,48,48.68,,,47,Hayward,5993,Month-to-Month,United States,7799-DSEWS,Stayed,0,1,Male,1,DSL,"37.639215, -122.037554",37.639215,-122.037554,0,68.35,0,0,0,Offer D,0,1,1,0,Bank Withdrawal,1,72993,1,Q3,0,3,0,California,0,0,1,18,1299.8,0,876.24,0.0,2176.04,1,1,94544,0 +63,11,0.0,,,42,Gardena,2522,One Year,United States,9388-ZEYVT,Stayed,0,1,Male,1,DSL,"33.890853, -118.297967",33.890853,-118.297967,0,44.15,0,0,0,Offer B,0,0,0,0,Bank Withdrawal,0,47758,1,Q3,0,4,0,California,1,1,0,43,1931.3,0,0.0,0.0,1931.3,0,1,90247,0 +75,18,29.68,Attitude,Attitude of support person,75,Loleta,4371,Month-to-Month,United States,7206-GZCDC,Churned,0,0,Female,1,Cable,"40.665952, -124.240051",40.665952,-124.240051,0,69.25,0,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,1447,0,Q3,0,2,1,California,0,0,0,1,69.25,0,29.68,0.0,98.93,0,1,95551,1 +62,9,28.32,,,29,Mount Laguna,4244,One Year,United States,4560-WQAQW,Stayed,0,0,Female,1,DSL,"32.830852, -116.444601",32.830852,-116.444601,0,68.7,1,0,0,Offer B,0,1,0,0,Bank Withdrawal,1,81,1,Q3,0,3,0,California,1,1,0,59,4070.95,150,1670.88,0.0,5891.83,0,0,91948,0 +35,17,46.99,Competitor,Competitor had better devices,73,North Hollywood,2850,Month-to-Month,United States,4547-LYTDD,Churned,0,0,Female,1,Fiber Optic,"34.1692, -118.372498",34.1692,-118.372498,0,72.65,1,0,0,Offer D,0,0,0,0,Bank Withdrawal,1,36625,0,Q3,0,1,0,California,0,0,0,16,1194.3,0,751.84,0.0,1946.14,0,1,91601,1 +32,23,48.14,,,47,San Mateo,3900,Month-to-Month,United States,8033-ATFAS,Stayed,1,1,Female,1,Cable,"37.556094, -122.272437",37.556094,-122.272437,1,59.85,0,2,4,Offer C,0,0,1,1,Credit Card,1,31882,0,Q3,1,3,0,California,0,0,1,39,2341.5,0,1877.46,0.0,4218.96,0,1,94404,0 +69,20,11.34,Competitor,Competitor had better devices,88,Grass Valley,3348,Month-to-Month,United States,5240-IJOQT,Churned,0,0,Male,1,Fiber Optic,"39.099204, -121.137962",39.099204,-121.137962,0,74.7,1,0,0,,0,0,1,0,Bank Withdrawal,1,17922,0,Q3,0,1,1,California,0,0,0,1,74.7,0,11.34,0.0,86.04,0,1,95949,1 +55,5,13.65,Competitor,Competitor had better devices,90,Dinuba,2708,Month-to-Month,United States,9492-TOKRI,Churned,0,0,Female,1,Fiber Optic,"36.523619, -119.386868",36.523619,-119.386868,0,90.0,1,0,0,,1,0,1,0,Credit Card,1,24206,0,Q3,0,1,0,California,0,0,1,18,1527.35,0,245.7,0.0,1773.05,0,1,93618,1 +38,0,48.63,,,23,Costa Mesa,6473,One Year,United States,6922-NCEDI,Stayed,0,0,Male,0,,"33.645672, -117.922613",33.645672,-117.922613,0,21.2,0,0,0,Offer B,0,0,1,0,Mailed Check,1,62069,0,Q3,0,4,0,California,0,0,0,56,1238.65,0,2723.28,0.0,3961.93,0,0,92627,0 +26,41,19.68,Competitor,Competitor offered more data,71,Cantua Creek,2363,Month-to-Month,United States,7089-IVVAZ,Churned,0,0,Female,1,Fiber Optic,"36.488056, -120.407691",36.488056,-120.407691,0,103.35,1,0,0,Offer E,0,1,1,0,Bank Withdrawal,1,1766,1,Q3,0,1,0,California,1,1,1,8,847.3,0,157.44,0.0,1004.74,1,1,93608,1 +23,53,4.01,Competitor,Competitor had better devices,88,Seeley,3804,Month-to-Month,United States,0578-SKVMF,Churned,0,0,Female,1,Cable,"32.790282, -115.689559",32.790282,-115.689559,1,83.3,0,0,4,,1,0,0,1,Bank Withdrawal,1,1632,0,Q3,1,1,0,California,1,1,0,22,1845.9,0,88.22,0.0,1934.12,1,1,92273,1 +42,19,22.03,Dissatisfaction,Network reliability,92,Modesto,2457,Month-to-Month,United States,6379-RXJRQ,Churned,0,0,Male,1,Fiber Optic,"37.612612, -121.108568",37.612612,-121.108568,1,70.1,0,0,1,,0,0,1,1,Bank Withdrawal,1,30668,0,Q3,1,2,0,California,0,0,0,10,659.65,0,220.3,34.69,845.26,0,1,95358,1 +48,53,29.87,,,46,Lafayette,2814,Month-to-Month,United States,0820-FNRNX,Stayed,1,1,Male,1,DSL,"37.907777, -122.127161",37.907777,-122.127161,1,66.7,1,3,1,Offer D,1,0,1,1,Mailed Check,1,23996,1,Q3,1,3,0,California,0,0,0,17,1077.05,0,507.79,0.0,1584.84,0,1,94549,0 +31,11,26.71,Competitor,Competitor had better devices,66,Lancaster,3038,Month-to-Month,United States,7379-POKDZ,Churned,0,0,Male,1,Fiber Optic,"34.741406, -118.38111",34.741406,-118.38111,1,70.3,0,0,1,,0,0,1,1,Bank Withdrawal,1,49309,0,Q3,1,1,0,California,0,0,0,3,208.85,0,80.13,0.0,288.98,0,1,93536,1 +61,30,12.02,,,34,Geyserville,6166,Two Year,United States,6244-BESBM,Stayed,1,0,Male,1,Fiber Optic,"38.731771, -123.064272",38.731771,-123.064272,1,95.2,0,1,6,,0,0,1,1,Credit Card,1,2349,1,Q3,1,4,0,California,1,1,1,69,6671.7,0,829.38,0.0,7501.08,0,1,95441,0 +71,2,6.13,,,25,Brookdale,5400,Two Year,United States,9845-PEEKO,Stayed,0,0,Female,1,Fiber Optic,"37.106902, -122.100006",37.106902,-122.100006,0,79.2,1,0,0,,1,0,1,0,Credit Card,1,1007,0,Q3,0,5,1,California,0,0,0,59,4590.35,0,361.67,0.0,4952.02,0,1,95007,0 +36,0,2.82,,,42,Dulzura,2289,Two Year,United States,9945-PSVIP,Stayed,1,0,Female,0,,"32.622999, -116.687855",32.622999,-116.687855,1,18.7,0,3,3,Offer C,0,0,1,1,Credit Card,1,727,0,Q3,1,4,0,California,0,0,0,25,383.65,0,70.5,0.0,454.15,0,0,91917,0 +39,26,33.57,Competitor,Competitor made better offer,71,Walnut Creek,5026,Month-to-Month,United States,8818-XYFCQ,Churned,0,0,Male,1,Fiber Optic,"37.916648, -122.008483",37.916648,-122.008483,1,99.55,1,0,1,Offer C,0,1,1,1,Credit Card,1,26022,0,Q3,1,1,0,California,1,1,1,32,3204.65,110,1074.24,35.82,4353.07,0,0,94598,1 +37,28,32.37,,,48,San Mateo,6351,Month-to-Month,United States,8384-FZBJK,Stayed,1,0,Female,1,Fiber Optic,"37.556094, -122.272437",37.556094,-122.272437,1,100.6,1,3,1,,1,0,1,1,Bank Withdrawal,1,31882,0,Q3,1,3,0,California,1,1,1,57,5611.7,0,1845.09,0.0,7456.79,0,1,94404,0 +47,20,37.66,Price,Lack of affordable download/upload speed,71,Healdsburg,2990,Month-to-Month,United States,3348-CFRNX,Churned,0,0,Female,1,Fiber Optic,"38.618347, -122.908422",38.618347,-122.908422,1,92.35,0,0,1,,0,1,1,1,Credit Card,1,17979,0,Q3,1,1,0,California,1,1,1,28,2602.9,0,1054.48,0.0,3657.38,0,1,95448,1 +46,6,9.7,,,27,Frazier Park,6250,One Year,United States,8788-DOXSU,Stayed,0,1,Male,1,DSL,"34.827662, -118.999073",34.827662,-118.999073,0,61.35,0,0,0,,0,0,1,0,Bank Withdrawal,1,4498,0,Q3,0,3,0,California,1,1,0,59,3645.5,0,572.3,0.0,4217.8,0,1,93225,0 +72,26,0.0,,,58,Pine Grove,4521,One Year,United States,6008-NAIXK,Stayed,0,1,Male,1,DSL,"38.400264, -120.641274",38.400264,-120.641274,0,55.45,0,0,0,,1,0,1,0,Bank Withdrawal,0,4354,0,Q3,0,3,1,California,1,1,1,54,2966.95,0,0.0,0.0,2966.95,0,1,95665,0 +45,21,11.39,,,22,Arroyo Grande,4741,Month-to-Month,United States,7929-DMBCV,Stayed,0,1,Female,1,Fiber Optic,"35.176236, -120.483243",35.176236,-120.483243,1,81.0,0,0,6,Offer D,0,0,1,1,Mailed Check,1,24499,1,Q3,1,3,0,California,0,0,0,20,1683.7,0,227.8,0.0,1911.5,0,1,93420,0 +70,15,19.21,,,37,Fremont,4509,Month-to-Month,United States,9355-NPPFS,Stayed,0,0,Female,1,Fiber Optic,"37.505768, -121.962472",37.505768,-121.962472,0,78.8,0,0,0,,0,0,1,0,Bank Withdrawal,1,56126,0,Q3,0,3,1,California,1,1,0,26,2006.1,0,499.46,0.0,2505.56,0,1,94538,0 +53,21,0.0,,,58,Los Altos,2580,Month-to-Month,United States,2969-QWUBZ,Joined,0,0,Female,1,Cable,"37.349546, -122.134356",37.349546,-122.134356,0,51.4,0,0,0,,1,0,0,0,Bank Withdrawal,0,18486,0,Q3,0,5,0,California,1,1,1,2,96.8,0,0.0,0.0,96.8,0,1,94022,0 +24,0,49.7,,,25,Berkeley,4843,Two Year,United States,6828-HMKWP,Stayed,1,0,Male,0,,"37.872902, -122.303708",37.872902,-122.303708,1,21.05,0,1,3,,0,0,0,1,Bank Withdrawal,1,8157,0,Q3,1,4,0,California,0,0,0,12,262.05,0,596.4,0.0,858.45,1,0,94710,0 +31,0,43.68,,,24,Woodland Hills,5137,One Year,United States,0969-RGKCU,Stayed,1,0,Male,0,,"34.178068, -118.615714",34.178068,-118.615714,1,19.8,0,1,1,,0,0,0,1,Credit Card,1,36123,0,Q3,1,4,0,California,0,0,0,37,677.05,0,1616.16,29.21,2264.0,0,0,91367,0 +59,0,45.03,,,22,Capay,4845,One Year,United States,7073-QETQY,Stayed,0,0,Male,0,,"38.681651, -122.130569",38.681651,-122.130569,1,20.35,0,0,9,Offer A,0,0,1,1,Bank Withdrawal,1,262,0,Q3,1,5,0,California,0,0,0,66,1359.5,0,2971.98,0.0,4331.48,0,0,95607,0 +52,0,44.32,,,51,Garden Grove,4686,One Year,United States,8590-OHDIW,Stayed,1,0,Female,0,,"33.764018, -117.931507",33.764018,-117.931507,1,20.3,0,3,1,Offer C,0,0,0,1,Credit Card,1,43491,0,Q3,1,5,0,California,0,0,0,38,749.35,0,1684.16,10.65,2422.86,0,0,92843,0 +39,18,42.55,,,42,Los Angeles,4658,Two Year,United States,4737-AQCPU,Stayed,0,1,Male,1,DSL,"34.02381, -118.156582",34.02381,-118.156582,1,72.1,1,0,5,,1,1,0,1,Credit Card,1,68701,1,Q3,1,3,0,California,0,0,0,72,5016.65,0,3063.6,0.0,8080.25,0,1,90022,0 +31,0,29.81,Attitude,Attitude of support person,66,Salinas,2843,Month-to-Month,United States,7854-EKTJL,Churned,1,0,Female,0,,"36.64152, -121.622188",36.64152,-121.622188,0,19.6,0,5,0,,0,0,1,0,Bank Withdrawal,1,35739,0,Q3,0,3,0,California,0,0,0,2,35.85,0,59.62,0.0,95.47,0,0,93901,1 +50,16,44.92,,,63,Beaumont,4751,Month-to-Month,United States,8782-LKFPK,Stayed,0,1,Male,1,Fiber Optic,"33.946982, -116.977672",33.946982,-116.977672,0,90.4,1,0,0,,0,0,1,0,Credit Card,1,17721,0,Q3,0,4,0,California,1,1,0,44,4063.0,0,1976.48,0.0,6039.48,0,1,92223,0 +43,0,35.62,,,67,Shafter,5611,Two Year,United States,5884-FBCTL,Stayed,1,0,Female,0,,"35.490705, -119.286833",35.490705,-119.286833,1,25.1,1,2,4,,0,0,0,1,Bank Withdrawal,1,15177,0,Q3,1,4,0,California,0,0,0,72,1857.85,0,2564.64,0.0,4422.49,0,0,93263,0 +73,27,22.5,Competitor,Competitor made better offer,94,San Diego,3208,Month-to-Month,United States,8000-REIQB,Churned,0,0,Female,1,Fiber Optic,"32.825086, -117.199424",32.825086,-117.199424,0,69.95,0,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,51213,0,Q3,0,2,1,California,0,0,0,1,69.95,10,22.5,0.0,102.45,0,0,92117,1 +48,23,32.0,,,22,Arcata,3235,One Year,United States,1866-NXPSP,Stayed,0,1,Female,1,Cable,"40.839958, -124.003757",40.839958,-124.003757,0,75.55,0,0,0,,1,1,1,0,Credit Card,1,19596,1,Q3,0,4,0,California,1,1,0,36,2680.15,100,1152.0,0.0,3932.15,0,0,95521,0 +39,10,5.69,,,71,Los Angeles,6432,One Year,United States,8091-TTVAX,Stayed,0,1,Male,1,Fiber Optic,"34.043144, -118.251977",34.043144,-118.251977,1,100.35,1,0,7,Offer B,0,0,0,1,Credit Card,1,3524,0,Q3,1,3,0,California,1,1,1,58,5681.1,0,330.02,0.0,6011.12,0,1,90014,0 +47,25,49.13,Price,Lack of affordable download/upload speed,91,Pinecrest,5107,Month-to-Month,United States,0475-RIJEP,Churned,0,0,Male,1,Fiber Optic,"38.224869, -119.755729",38.224869,-119.755729,0,77.85,1,0,0,Offer B,1,0,1,0,Bank Withdrawal,1,235,0,Q3,0,1,0,California,0,0,0,43,3365.85,0,2112.59,0.0,5478.44,0,1,95364,1 +34,14,33.54,,,59,Manteca,4157,Month-to-Month,United States,7797-EJMDP,Stayed,0,0,Female,1,DSL,"37.830267, -121.201018",37.830267,-121.201018,0,66.05,0,0,0,Offer E,0,1,0,0,Bank Withdrawal,1,36738,1,Q3,0,3,0,California,1,1,0,8,574.5,0,268.32,0.0,842.82,0,1,95336,0 +76,18,15.65,,,58,Stockton,3960,Two Year,United States,1608-GMEWB,Stayed,0,0,Male,1,Fiber Optic,"37.946282, -121.139499",37.946282,-121.139499,0,93.9,1,0,0,Offer B,0,0,1,0,Bank Withdrawal,1,23789,0,Q3,0,4,1,California,1,0,1,45,4200.25,0,704.25,0.0,4904.5,0,1,95215,0 +35,28,14.39,Other,Don't know,80,San Diego,5005,Month-to-Month,United States,3948-XHGNA,Churned,0,0,Male,1,DSL,"32.825086, -117.199424",32.825086,-117.199424,0,49.55,0,0,0,,0,1,1,0,Bank Withdrawal,1,51213,0,Q3,0,1,0,California,0,0,0,24,1210.4,0,345.36,0.0,1555.76,0,1,92117,1 +77,25,47.64,,,73,San Diego,6355,One Year,United States,9972-VAFJJ,Stayed,0,1,Female,1,Fiber Optic,"32.765299, -117.122565",32.765299,-117.122565,1,94.0,0,0,1,,1,0,1,1,Bank Withdrawal,1,33083,1,Q3,1,3,1,California,0,0,1,53,4871.45,0,2524.92,0.0,7396.37,0,1,92116,0 +35,16,27.34,,,51,Helendale,2037,One Year,United States,5149-CUZUJ,Stayed,0,1,Male,1,Fiber Optic,"34.757783, -117.33997",34.757783,-117.33997,1,92.9,0,0,1,,1,0,0,1,Bank Withdrawal,1,4948,1,Q3,1,3,0,California,0,0,1,28,2768.35,0,765.52,0.0,3533.87,0,1,92342,0 +44,0,4.72,,,68,Temecula,2325,One Year,United States,9805-FILKB,Stayed,0,0,Male,0,,"33.507255, -117.029473",33.507255,-117.029473,1,20.2,0,0,6,,0,0,1,1,Bank Withdrawal,1,46171,0,Q3,1,3,0,California,0,0,0,46,845.6,0,217.12,0.0,1062.72,0,0,92592,0 +38,0,37.63,,,73,Los Angeles,4025,One Year,United States,8249-THVEC,Stayed,1,0,Male,0,,"34.137412, -118.207607",34.137412,-118.207607,1,19.4,0,3,3,,0,0,0,1,Credit Card,1,27866,0,Q3,1,4,0,California,0,0,0,51,997.75,0,1919.13,0.0,2916.88,0,0,90041,0 +64,17,0.0,,,80,San Diego,4276,Month-to-Month,United States,5351-QESIO,Joined,1,0,Male,1,Cable,"32.85723, -117.209774",32.85723,-117.209774,0,24.2,0,2,0,Offer E,0,0,0,0,Mailed Check,0,34902,0,Q3,0,5,0,California,0,0,0,1,24.2,0,0.0,0.0,24.2,0,1,92122,0 +37,21,39.55,,,64,Biggs,3063,Month-to-Month,United States,2468-SJFLM,Joined,0,0,Male,1,Fiber Optic,"39.457388, -121.818201",39.457388,-121.818201,0,74.3,0,0,0,,0,0,1,0,Mailed Check,1,3169,1,Q3,0,5,0,California,0,0,0,1,74.3,0,39.55,0.0,113.85,0,1,95917,0 +37,19,43.08,,,28,Jamestown,4079,One Year,United States,2830-LEWOA,Stayed,1,1,Male,1,Fiber Optic,"37.84771, -120.486589",37.84771,-120.486589,1,103.9,0,1,3,Offer B,1,0,0,1,Credit Card,1,9559,1,Q3,1,5,0,California,1,1,1,61,6449.15,0,2627.88,0.0,9077.03,0,1,95327,0 +20,73,35.55,,,68,Yucaipa,6460,Month-to-Month,United States,2386-OWURY,Stayed,0,0,Female,1,Fiber Optic,"34.04597, -117.011825",34.04597,-117.011825,0,95.3,0,0,0,,0,0,1,0,Bank Withdrawal,1,41575,1,Q3,0,4,0,California,1,1,1,58,5817.7,0,2061.9,0.0,7879.6,1,1,92399,0 +56,0,40.74,,,63,San Bernardino,2788,Month-to-Month,United States,0310-VQXAM,Stayed,0,0,Male,0,,"34.183286, -117.221722",34.183286,-117.221722,0,19.85,0,0,0,,0,0,0,0,Credit Card,1,53636,0,Q3,0,3,0,California,0,0,0,9,178.8,0,366.66,0.0,545.46,0,0,92404,0 +33,19,45.21,,,23,Escondido,6332,Two Year,United States,4616-ULAOA,Stayed,1,1,Female,1,Fiber Optic,"33.079834, -117.134275",33.079834,-117.134275,1,110.8,1,2,1,Offer B,1,0,1,1,Credit Card,1,17944,1,Q3,1,3,0,California,1,1,1,65,7245.9,0,2938.65,0.0,10184.55,0,1,92029,0 +31,0,46.49,,,53,Clarksburg,3731,One Year,United States,8084-OIVBS,Stayed,0,0,Female,0,,"38.384648, -121.578701",38.384648,-121.578701,0,20.0,0,0,0,Offer D,0,0,0,0,Credit Card,1,1417,0,Q3,0,4,0,California,0,0,0,11,211.95,0,511.39,0.0,723.34,0,0,95612,0 +30,59,48.95,,,68,Bayside,4025,Two Year,United States,2578-JQPHZ,Stayed,0,1,Male,1,Fiber Optic,"40.825486, -124.049485",40.825486,-124.049485,0,100.1,0,0,0,Offer B,0,0,0,0,Bank Withdrawal,1,1689,1,Q3,0,3,0,California,1,1,1,44,4378.35,0,2153.8,0.0,6532.15,0,1,95524,0 +53,9,49.32,,,22,Antioch,4564,One Year,United States,5945-AZYHT,Stayed,0,1,Male,1,Fiber Optic,"37.980057, -121.801599",37.980057,-121.801599,1,109.6,1,0,9,Offer A,1,1,1,1,Bank Withdrawal,1,90891,0,Q3,1,3,0,California,1,1,1,71,7854.15,0,3501.72,0.0,11355.87,0,1,94509,0 +54,0,43.05,,,78,San Jose,2158,Month-to-Month,United States,1045-LTCYT,Stayed,1,0,Female,0,,"37.255479, -121.889838",37.255479,-121.889838,1,21.05,0,3,5,,0,0,0,1,Credit Card,1,31926,0,Q3,1,3,0,California,0,0,0,8,139.75,0,344.4,0.0,484.15,0,0,95118,0 +60,4,9.36,Attitude,Attitude of support person,91,Santa Paula,6001,Month-to-Month,United States,3571-RFHAR,Churned,0,1,Male,1,Fiber Optic,"34.402343, -119.094824",34.402343,-119.094824,0,109.15,1,0,0,Offer B,1,0,1,0,Bank Withdrawal,1,32511,1,Q3,0,2,0,California,1,1,1,65,6941.2,140,608.4,0.0,7689.6,0,0,93060,1 +45,26,25.21,Attitude,Attitude of support person,93,Claremont,3606,Month-to-Month,United States,0963-ZBDRN,Churned,0,0,Male,1,Fiber Optic,"34.127621, -117.717863",34.127621,-117.717863,0,96.2,0,0,0,,0,0,1,0,Bank Withdrawal,1,34716,1,Q3,0,3,0,California,1,1,1,32,3183.4,0,806.72,0.0,3990.12,0,1,91711,1 +53,23,1.15,,,74,Birds Landing,2475,Month-to-Month,United States,2262-SLNVK,Joined,0,0,Female,1,Fiber Optic,"38.140719, -121.838298",38.140719,-121.838298,0,70.1,0,0,0,,0,0,0,0,Bank Withdrawal,1,138,0,Q3,0,4,0,California,0,0,0,1,70.1,0,1.15,0.0,71.25,0,1,94512,0 +57,26,22.03,Attitude,Attitude of service provider,88,Carlsbad,2843,Month-to-Month,United States,6457-GIRWB,Churned,0,0,Male,1,Fiber Optic,"33.148116, -117.306043",33.148116,-117.306043,0,69.35,0,0,0,,0,0,1,0,Bank Withdrawal,1,35582,0,Q3,0,2,0,California,0,0,0,1,69.35,0,22.03,0.0,91.38,0,1,92008,1 +51,0,30.79,,,65,Capitola,4929,Month-to-Month,United States,9929-PLVPA,Stayed,1,0,Female,0,,"36.977025, -121.952864",36.977025,-121.952864,0,20.4,0,3,0,Offer E,0,0,0,0,Credit Card,1,9673,0,Q3,0,3,0,California,0,0,0,4,94.5,0,123.16,0.0,217.66,0,0,95010,0 +52,28,34.74,Competitor,Competitor made better offer,83,Temecula,4811,Month-to-Month,United States,9801-GDWGV,Churned,0,1,Female,1,Fiber Optic,"33.507255, -117.029473",33.507255,-117.029473,0,103.45,1,0,0,Offer C,1,0,1,0,Bank Withdrawal,1,46171,0,Q3,0,2,0,California,1,1,1,39,3994.45,0,1354.86,0.0,5349.31,0,1,92592,1 +51,11,10.21,,,77,Chula Vista,3111,Month-to-Month,United States,7925-PNRGI,Stayed,1,1,Female,1,DSL,"32.688506, -116.938632",32.688506,-116.938632,1,81.3,1,2,9,Offer B,1,1,0,1,Credit Card,1,2606,1,Q3,1,3,0,California,0,0,1,45,3541.1,0,459.45,0.0,4000.55,0,1,91914,0 +60,12,5.8,Other,Don't know,83,Grizzly Flats,4580,One Year,United States,1208-DNHLN,Churned,0,0,Male,1,DSL,"38.636102, -120.522149",38.636102,-120.522149,1,48.35,1,0,1,,0,0,1,1,Credit Card,1,659,0,Q3,1,2,0,California,0,0,0,23,1067.15,0,133.4,0.0,1200.55,0,1,95636,1 +34,5,38.01,,,37,Bakersfield,3272,Month-to-Month,United States,1456-TWCGB,Stayed,0,0,Male,1,Cable,"35.342891, -119.064803",35.342891,-119.064803,0,49.25,0,0,0,,1,0,0,0,Mailed Check,1,58632,0,Q3,0,3,0,California,0,0,0,4,208.45,0,152.04,0.0,360.49,0,1,93309,0 +22,0,42.02,,,70,El Dorado Hills,2858,One Year,United States,8884-FEEWR,Stayed,0,0,Male,0,,"38.684437, -121.055634",38.684437,-121.055634,0,20.6,0,0,0,Offer C,0,0,0,0,Bank Withdrawal,1,22028,0,Q3,0,4,0,California,0,0,0,35,754.0,0,1470.7,0.0,2224.7,1,0,95762,0 +57,26,6.22,,,24,South Gate,5825,Two Year,United States,7233-PAHHL,Stayed,0,1,Male,1,DSL,"33.944624, -118.192615",33.944624,-118.192615,1,84.0,1,0,0,Offer A,0,1,1,1,Credit Card,1,96267,1,Q3,0,4,0,California,1,1,1,66,5714.25,0,410.52,0.0,6124.77,0,1,90280,0 +20,0,13.26,,,68,Madera,5461,Two Year,United States,2230-XTUWL,Stayed,1,0,Female,0,,"36.902954, -120.194274",36.902954,-120.194274,1,19.55,0,2,3,Offer B,0,0,0,1,Credit Card,1,28434,0,Q3,1,5,0,California,0,0,0,48,883.35,0,636.48,0.0,1519.83,1,0,93637,0 +36,0,34.37,,,65,Le Grand,4422,One Year,United States,8327-WKMIE,Stayed,0,0,Male,0,,"37.249377, -120.249581",37.249377,-120.249581,0,20.15,0,0,0,,0,0,0,0,Credit Card,1,3256,0,Q3,0,5,0,California,0,0,0,37,785.75,0,1271.69,0.0,2057.44,0,0,95333,0 +52,6,34.73,,,80,Gardena,4041,Month-to-Month,United States,5429-LWCMV,Stayed,0,0,Female,1,Fiber Optic,"33.876482, -118.284077",33.876482,-118.284077,0,89.15,1,0,0,Offer D,1,0,1,0,Bank Withdrawal,1,9960,0,Q3,0,5,0,California,1,1,0,12,1057.55,70,416.76,0.0,1544.31,0,0,90248,0 +55,7,1.16,Other,Don't know,72,Richmond,3401,Month-to-Month,United States,1569-TTNYJ,Churned,0,0,Male,1,Fiber Optic,"37.941456, -122.320968",37.941456,-122.320968,1,78.75,1,0,1,,1,0,1,1,Bank Withdrawal,1,13984,0,Q3,1,2,0,California,0,0,0,5,412.1,10,5.8,0.0,427.9,0,0,94805,1 +27,0,27.47,,,65,Rio Nido,2601,Two Year,United States,4526-EXKKN,Stayed,0,0,Male,0,,"38.522328, -122.97932",38.522328,-122.97932,0,24.6,1,0,0,,0,0,1,0,Credit Card,1,298,0,Q3,0,5,0,California,0,0,0,40,973.95,0,1098.8,0.0,2072.75,1,0,95471,0 +22,41,3.16,,,45,Irvine,2482,Month-to-Month,United States,2676-OXPPQ,Stayed,0,0,Male,1,DSL,"33.643095, -117.810896",33.643095,-117.810896,0,55.7,0,0,0,,1,1,1,0,Bank Withdrawal,1,41062,0,Q3,0,3,0,California,0,0,0,6,335.65,0,18.96,0.0,354.61,1,1,92612,0 +38,2,18.01,Competitor,Competitor had better devices,82,Lancaster,3161,Month-to-Month,United States,1894-IGFSG,Churned,0,0,Female,1,Fiber Optic,"34.712708, -117.889656",34.712708,-117.889656,0,89.25,0,0,0,,0,0,0,0,Bank Withdrawal,1,57794,0,Q3,0,1,0,California,1,1,1,22,1907.85,0,396.22,0.0,2304.07,0,1,93535,1 +21,48,9.56,Competitor,Competitor had better devices,84,Lucerne Valley,4417,Month-to-Month,United States,0880-TKATG,Churned,0,1,Male,1,Fiber Optic,"34.508417, -116.856103",34.508417,-116.856103,1,101.15,1,0,3,Offer E,0,0,0,1,Bank Withdrawal,1,5256,0,Q3,1,1,0,California,1,1,1,4,385.9,0,38.24,0.0,424.14,1,1,92356,1 +64,0,21.09,,,27,Glendora,2874,One Year,United States,3750-YHRYO,Stayed,0,0,Male,0,,"34.14649, -117.849815",34.14649,-117.849815,1,20.65,0,0,1,,0,0,0,1,Mailed Check,1,24973,0,Q3,1,5,0,California,0,0,0,7,150.0,0,147.63,0.0,297.63,0,0,91741,0 +72,27,23.4,,,69,Stockton,4948,Two Year,United States,4627-MIHJH,Stayed,0,1,Female,1,Fiber Optic,"38.033219, -121.297433",38.033219,-121.297433,0,110.25,1,0,0,,0,1,0,0,Credit Card,1,40611,1,Q3,0,3,1,California,1,1,1,69,7467.55,0,1614.6,0.0,9082.15,0,1,95210,0 +79,0,25.89,,,78,Jolon,3836,One Year,United States,5917-RYRMG,Stayed,0,0,Male,0,,"35.930782, -121.189757",35.930782,-121.189757,0,19.8,0,0,0,,0,0,0,0,Credit Card,1,254,0,Q3,0,4,1,California,0,0,0,32,587.7,0,828.48,0.0,1416.18,0,0,93928,0 +65,18,36.93,Other,Moved,72,Squaw Valley,5301,Month-to-Month,United States,9231-ZJYAM,Churned,0,0,Female,1,Fiber Optic,"36.719141, -119.202677",36.719141,-119.202677,0,78.85,0,0,0,,0,0,1,0,Bank Withdrawal,1,3146,0,Q3,0,3,1,California,0,0,1,4,292.8,0,147.72,0.0,440.52,0,1,93675,1 +28,0,45.37,,,76,Laton,4676,Month-to-Month,United States,9367-OIUXP,Stayed,0,0,Male,0,,"36.444232, -119.718285",36.444232,-119.718285,0,20.7,0,0,0,,0,0,0,0,Credit Card,1,2900,0,Q3,0,5,0,California,0,0,0,4,73.05,0,181.48,0.0,254.53,1,0,93242,0 +55,25,33.94,,,23,Coleville,4818,Month-to-Month,United States,4939-KYYPY,Stayed,0,1,Male,1,Cable,"38.42528, -119.475741",38.42528,-119.475741,0,59.45,1,0,0,,0,0,0,0,Bank Withdrawal,1,1332,1,Q3,0,4,0,California,0,0,0,27,1611.65,0,916.38,0.0,2528.03,0,1,96107,0 +57,76,27.27,,,72,Lotus,3337,Month-to-Month,United States,0265-PSUAE,Stayed,1,1,Female,1,Fiber Optic,"38.815515, -120.916997",38.815515,-120.916997,1,100.7,0,3,10,Offer D,0,1,0,1,Bank Withdrawal,1,485,0,Q3,1,4,0,California,1,1,1,16,1522.7,0,436.32,0.0,1959.02,0,1,95651,0 +34,7,36.39,Competitor,Competitor had better devices,67,Daly City,5071,Month-to-Month,United States,4277-PVRAN,Churned,0,0,Female,1,Fiber Optic,"37.691561, -122.445202",37.691561,-122.445202,0,80.1,0,0,0,,0,0,1,0,Bank Withdrawal,1,47453,0,Q3,0,1,0,California,0,0,1,8,679.3,0,291.12,0.0,970.42,0,1,94014,1 +33,25,2.56,,,56,Portola Valley,6347,Two Year,United States,8670-ERCJH,Stayed,0,1,Male,1,Fiber Optic,"37.369709, -122.215844",37.369709,-122.215844,0,113.4,1,0,0,Offer A,1,1,0,0,Bank Withdrawal,1,6601,1,Q3,0,3,0,California,1,1,1,72,8164.1,0,184.32,0.0,8348.42,0,1,94028,0 +41,16,30.19,Price,Lack of affordable download/upload speed,91,La Puente,4884,Month-to-Month,United States,4959-JOSRX,Churned,0,0,Female,1,Cable,"34.031441, -117.936436",34.031441,-117.936436,1,44.6,0,0,3,Offer E,0,0,1,1,Credit Card,1,84965,0,Q3,1,2,0,California,0,0,0,2,80.55,0,60.38,0.0,140.93,0,1,91744,1 +53,20,8.16,,,31,Surfside,4415,One Year,United States,5473-KHBPS,Stayed,1,1,Female,1,Fiber Optic,"33.728273, -118.085304",33.728273,-118.085304,1,95.7,1,3,8,Offer B,1,0,1,1,Credit Card,1,174,0,Q3,1,3,0,California,0,0,1,52,4976.15,0,424.32,0.0,5400.47,0,1,90743,0 +49,26,21.38,,,77,Newbury Park,6166,One Year,United States,5443-SCMKX,Stayed,0,1,Female,1,Fiber Optic,"34.172071, -118.946262",34.172071,-118.946262,1,94.3,1,0,1,,1,0,1,1,Bank Withdrawal,1,37779,0,Q3,1,3,0,California,1,1,0,58,5610.15,150,1240.04,5.55,6994.64,0,0,91320,0 +40,20,39.13,,,56,Palos Verdes Peninsula,3787,Month-to-Month,United States,4566-NECEV,Stayed,0,1,Male,1,Fiber Optic,"33.788208, -118.404955",33.788208,-118.404955,0,96.55,1,0,0,,1,0,0,0,Bank Withdrawal,1,24979,0,Q3,0,3,0,California,1,1,0,5,500.1,0,195.65,0.0,695.75,0,1,90274,0 +25,59,21.62,Dissatisfaction,Limited range of services,88,Westwood,3591,Month-to-Month,United States,2612-RRIDN,Churned,0,0,Male,1,Fiber Optic,"40.271535, -121.018087",40.271535,-121.018087,0,81.0,0,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,4158,0,Q3,0,2,0,California,0,1,1,4,340.85,50,86.48,0.0,477.33,1,0,96137,1 +42,15,17.37,,,31,El Cajon,3260,Month-to-Month,United States,4710-NKCAW,Stayed,1,0,Male,1,DSL,"32.785165, -116.862648",32.785165,-116.862648,1,64.4,1,2,7,,1,1,0,1,Credit Card,1,40995,1,Q3,1,3,0,California,0,0,0,5,316.9,0,86.85,0.0,403.75,0,1,92019,0 +36,22,23.5,,,31,San Jose,5396,Month-to-Month,United States,4749-OJKQU,Stayed,0,0,Female,1,Fiber Optic,"37.424655, -121.74841",37.424655,-121.74841,0,75.65,1,0,0,,0,0,1,0,Bank Withdrawal,1,40568,0,Q3,0,5,0,California,0,0,0,4,302.35,0,94.0,0.0,396.35,0,1,95132,0 +32,0,48.41,,,68,Salinas,4201,Two Year,United States,7695-PKLCZ,Stayed,0,0,Female,0,,"36.624338, -121.615669",36.624338,-121.615669,0,20.5,0,0,0,,0,0,0,0,Credit Card,1,13027,0,Q3,0,4,0,California,0,0,0,68,1424.9,0,3291.88,0.0,4716.78,0,0,93908,0 +78,19,5.93,,,79,San Quentin,6357,Two Year,United States,4295-YURET,Stayed,1,0,Female,1,DSL,"37.942551, -122.491642",37.942551,-122.491642,1,72.6,0,1,8,Offer B,0,1,1,1,Credit Card,1,6448,1,Q3,1,4,1,California,1,0,1,56,4084.35,140,332.08,0.0,4556.43,0,0,94964,0 +62,53,32.38,,,49,Los Angeles,4551,Month-to-Month,United States,5740-YHGTW,Stayed,1,0,Male,1,Fiber Optic,"34.137412, -118.207607",34.137412,-118.207607,1,97.55,1,3,8,,1,1,1,1,Credit Card,1,27866,0,Q3,1,4,0,California,0,0,1,70,6669.05,0,2266.6,0.0,8935.65,0,1,90041,0 +36,0,36.03,,,45,Canyon Country,5514,Two Year,United States,4707-MAXGU,Stayed,0,0,Male,0,,"34.422519, -118.420717",34.422519,-118.420717,1,25.85,1,0,1,,0,0,0,1,Credit Card,1,59259,0,Q3,1,5,0,California,0,0,0,72,1872.2,0,2594.16,5.73,4460.63,0,0,91351,0 +27,52,29.69,Attitude,Attitude of service provider,72,Hopland,4662,Month-to-Month,United States,2842-JTCCU,Churned,0,0,Male,1,Cable,"38.93706, -123.118111",38.93706,-123.118111,0,46.05,0,0,0,Offer E,0,0,0,0,Bank Withdrawal,1,1373,0,Q3,0,3,0,California,0,1,0,2,80.35,10,59.38,0.0,149.73,1,0,95449,1 +63,20,4.38,,,49,Maxwell,2643,Month-to-Month,United States,3094-JOJAI,Stayed,0,0,Male,1,Fiber Optic,"39.281194, -122.226568",39.281194,-122.226568,0,74.15,1,0,0,,0,0,0,0,Credit Card,1,1146,0,Q3,0,5,0,California,0,0,0,18,1387.0,0,78.84,0.0,1465.84,0,1,95955,0 +23,0,28.92,,,40,Healdsburg,4392,Two Year,United States,8780-IHCRN,Stayed,1,0,Male,0,,"38.618347, -122.908422",38.618347,-122.908422,1,24.65,1,2,5,,0,0,0,1,Credit Card,1,17979,0,Q3,1,4,0,California,0,0,0,63,1574.5,0,1821.96,0.0,3396.46,1,0,95448,0 +56,16,29.47,,,57,Wilseyville,5040,Two Year,United States,5614-DNZCE,Stayed,0,1,Female,1,DSL,"38.392686, -120.415951",38.392686,-120.415951,0,64.9,0,0,0,,1,1,1,0,Credit Card,1,435,1,Q3,0,4,0,California,0,0,0,58,3795.45,0,1709.26,0.0,5504.71,0,1,95257,0 +42,23,20.07,,,32,Bodega Bay,5903,Two Year,United States,6733-LRIZX,Stayed,0,1,Male,1,Fiber Optic,"38.377165, -123.037957",38.377165,-123.037957,0,108.95,1,0,0,,0,1,1,0,Bank Withdrawal,1,1785,1,Q3,0,3,0,California,1,1,1,35,4025.5,0,702.45,0.0,4727.95,0,1,94923,0 +62,5,22.01,,,70,Ventura,4552,Two Year,United States,2302-OUZXB,Stayed,0,1,Male,1,DSL,"34.360261, -119.306383",34.360261,-119.306383,1,82.15,1,0,5,Offer A,1,0,0,1,Bank Withdrawal,1,32899,0,Q3,1,5,0,California,1,1,1,72,5784.3,0,1584.72,0.0,7369.02,0,1,93001,0 +40,21,9.47,,,53,West Hollywood,4708,Two Year,United States,5954-BDFSG,Stayed,0,1,Female,1,Fiber Optic,"34.093781, -118.381061",34.093781,-118.381061,0,107.5,1,0,0,,0,0,1,0,Credit Card,1,20408,1,Q3,0,3,0,California,1,1,1,72,7853.7,60,681.84,0.0,8595.54,0,0,90069,0 +44,0,46.13,Price,Long distance charges,89,Dunnigan,2247,One Year,United States,2667-WYLWJ,Churned,0,0,Female,0,,"38.931425, -121.946081",38.931425,-121.946081,1,19.75,0,0,1,Offer E,0,0,1,1,Credit Card,1,19,0,Q3,1,3,0,California,0,0,0,8,145.0,0,369.04,0.0,514.04,0,0,95937,1 +62,11,22.61,Competitor,Competitor offered higher download speeds,74,Los Angeles,3887,Month-to-Month,United States,1925-TIBLE,Churned,0,0,Female,1,Fiber Optic,"34.091829, -118.491244",34.091829,-118.491244,1,86.5,1,0,1,,0,0,1,1,Bank Withdrawal,1,33523,0,Q3,1,1,0,California,0,0,1,7,582.5,20,158.27,0.0,760.77,0,0,90049,1 +48,12,48.47,Price,Price too high,94,San Dimas,4639,Month-to-Month,United States,9821-POOTN,Churned,0,0,Male,1,Fiber Optic,"34.102119, -117.815532",34.102119,-117.815532,1,75.2,1,0,1,Offer C,0,0,1,1,Bank Withdrawal,1,33878,0,Q3,1,2,0,California,0,0,0,35,2576.2,0,1696.45,0.0,4272.65,0,1,91773,1 +46,17,40.42,,,51,Santa Clarita,4389,Month-to-Month,United States,6135-OZQVA,Stayed,0,0,Female,1,Cable,"34.502432, -118.41459",34.502432,-118.41459,0,53.65,1,0,0,Offer E,0,1,1,0,Bank Withdrawal,1,40077,0,Q3,0,4,0,California,0,0,0,7,404.35,0,282.94,0.0,687.29,0,1,91350,0 +65,29,29.11,Competitor,Competitor had better devices,86,Covina,4616,Month-to-Month,United States,9947-OTFQU,Churned,0,0,Male,1,Fiber Optic,"34.097345, -117.906736",34.097345,-117.906736,0,74.4,0,0,0,Offer D,1,0,1,0,Bank Withdrawal,1,33817,0,Q3,0,1,1,California,0,0,0,15,1074.3,0,436.65,0.0,1510.95,0,1,91722,1 +23,0,28.02,Dissatisfaction,Limited range of services,82,Clarksburg,2484,Month-to-Month,United States,0883-EIBTI,Churned,0,0,Female,0,,"38.384648, -121.578701",38.384648,-121.578701,0,19.5,0,0,0,,0,0,0,0,Mailed Check,1,1417,0,Q3,0,3,0,California,0,0,0,2,31.55,0,56.04,0.0,87.59,1,0,95612,1 +74,22,19.76,Other,Moved,69,Long Beach,5098,One Year,United States,2995-UPRYS,Churned,0,0,Female,1,Fiber Optic,"33.752524, -118.210737",33.752524,-118.210737,1,99.2,0,0,1,,1,0,1,1,Credit Card,1,38427,1,Q3,1,3,1,California,1,1,1,40,4062.2,0,790.4,0.0,4852.6,0,1,90802,1 +48,10,41.2,,,70,Sutter,5089,Month-to-Month,United States,2360-RDGRO,Stayed,0,1,Male,1,Fiber Optic,"39.172777, -121.805845",39.172777,-121.805845,1,104.25,1,0,4,,0,1,1,1,Bank Withdrawal,1,3193,0,Q3,1,3,0,California,1,1,1,65,6812.95,0,2678.0,0.0,9490.95,0,1,95982,0 +25,59,6.18,,,44,Pasadena,4680,Month-to-Month,United States,3640-JQGJG,Stayed,1,0,Male,1,Cable,"34.146635, -118.139225",34.146635,-118.139225,1,44.8,0,3,0,,0,0,0,1,Bank Withdrawal,1,16812,0,Q3,0,3,0,California,0,0,0,13,559.2,90,80.34,37.49,692.05,1,0,91101,0 +33,19,30.06,Competitor,Competitor made better offer,84,San Diego,5654,Month-to-Month,United States,6032-KRXXO,Churned,0,0,Male,1,Fiber Optic,"32.957195, -117.202542",32.957195,-117.202542,0,90.25,0,0,0,,0,0,1,0,Bank Withdrawal,1,28201,0,Q3,0,2,0,California,1,1,1,30,2755.35,0,901.8,0.0,3657.15,0,1,92130,1 +49,29,22.67,,,60,Mount Hermon,4858,Two Year,United States,4915-BFSXL,Stayed,1,1,Male,1,DSL,"37.051166, -122.056194",37.051166,-122.056194,1,68.95,1,1,9,Offer A,0,1,0,1,Credit Card,1,77,0,Q3,1,3,0,California,0,0,1,70,4858.7,0,1586.9,0.0,6445.6,0,1,95041,0 +76,5,1.47,Competitor,Competitor made better offer,82,San Diego,3861,Month-to-Month,United States,4154-AQUGT,Churned,0,0,Male,1,Fiber Optic,"32.957195, -117.202542",32.957195,-117.202542,1,89.05,0,0,1,Offer D,1,0,1,1,Bank Withdrawal,1,28201,1,Q3,1,1,1,California,1,0,0,13,1169.35,0,19.11,0.0,1188.46,0,1,92130,1 +47,7,38.33,,,77,Lomita,6421,One Year,United States,6266-QHOJZ,Stayed,0,0,Female,1,Fiber Optic,"33.794209, -118.317354",33.794209,-118.317354,0,89.85,1,0,0,,1,1,1,0,Bank Withdrawal,1,21065,1,Q3,0,3,0,California,0,0,0,65,5844.65,0,2491.45,0.0,8336.1,0,1,90717,0 +43,0,17.64,,,58,Santa Rosa,3848,Month-to-Month,United States,2120-SMPEX,Stayed,0,0,Male,0,,"38.488431, -122.752839",38.488431,-122.752839,0,20.15,0,0,0,Offer C,0,0,1,0,Mailed Check,1,40270,0,Q3,0,5,0,California,0,0,0,25,536.35,0,441.0,0.0,977.35,0,0,95403,0 +41,75,27.23,,,20,Oak Park,5457,Month-to-Month,United States,3062-ICYZQ,Stayed,1,0,Female,1,Fiber Optic,"34.19225, -118.776874",34.19225,-118.776874,1,93.8,1,3,9,,1,1,1,1,Bank Withdrawal,1,14814,0,Q3,1,3,0,California,1,1,0,51,4539.35,0,1388.73,0.0,5928.08,0,1,91377,0 +75,15,41.2,Price,Price too high,77,Marina,3273,Month-to-Month,United States,5186-SAMNZ,Churned,0,0,Male,1,Fiber Optic,"36.689582, -121.758398",36.689582,-121.758398,0,69.5,0,0,0,,0,0,1,0,Bank Withdrawal,1,21759,0,Q3,0,2,1,California,0,0,0,1,69.5,80,41.2,0.0,190.7,0,0,93933,1 +63,29,14.46,,,48,North Hollywood,5730,Two Year,United States,1053-MXTTK,Stayed,1,1,Female,1,Fiber Optic,"34.15136, -118.364786",34.15136,-118.364786,1,108.65,0,1,1,,1,1,1,1,Bank Withdrawal,1,16996,1,Q3,1,4,0,California,1,1,1,72,7726.35,0,1041.12,0.0,8767.47,0,1,91602,0 +21,47,18.42,,,21,Oakland,6492,One Year,United States,4531-AUZNK,Stayed,1,0,Female,1,Fiber Optic,"37.808731, -122.238708",37.808731,-122.238708,1,95.15,1,1,2,Offer B,0,1,1,1,Mailed Check,1,29964,1,Q3,1,3,0,California,0,1,1,51,5000.05,0,939.42,0.0,5939.47,1,1,94610,0 +56,13,13.2,,,59,Surfside,5878,Two Year,United States,5716-EZXZN,Stayed,0,0,Female,1,Fiber Optic,"33.728273, -118.085304",33.728273,-118.085304,1,99.05,1,0,5,,1,1,1,1,Credit Card,1,174,1,Q3,1,3,0,California,0,0,1,65,6416.7,0,858.0,0.0,7274.7,0,1,90743,0 +52,0,36.5,,,39,Mecca,6263,Two Year,United States,0485-ZBSLN,Stayed,1,0,Male,0,,"33.543835, -115.993906",33.543835,-115.993906,1,24.75,1,2,4,,0,0,0,1,Credit Card,1,8768,0,Q3,1,5,0,California,0,0,0,65,1715.1,0,2372.5,0.0,4087.6,0,0,92254,0 +58,29,8.35,,,28,Kenwood,4323,Month-to-Month,United States,7766-CLTIC,Stayed,0,0,Female,1,Cable,"38.419525, -122.521585",38.419525,-122.521585,0,60.95,0,0,0,,0,0,1,0,Credit Card,1,1653,1,Q3,0,3,0,California,1,1,0,10,629.55,0,83.5,0.0,713.05,0,1,95452,0 +34,22,0.0,,,40,Fawnskin,3923,Month-to-Month,United States,1816-FLZDK,Joined,0,0,Male,1,DSL,"34.274846, -116.937581",34.274846,-116.937581,0,29.15,0,0,0,,0,0,0,0,Credit Card,0,414,1,Q3,0,5,0,California,0,0,0,1,29.15,0,0.0,0.0,29.15,0,1,92333,0 +74,53,2.03,,,70,Live Oak,3937,Two Year,United States,2811-POVEX,Stayed,1,1,Female,1,Fiber Optic,"39.258746, -121.77697",39.258746,-121.77697,1,88.45,0,3,4,,1,0,1,1,Bank Withdrawal,1,8695,0,Q3,1,5,1,California,1,0,0,23,2130.55,0,46.69,0.0,2177.24,0,1,95953,0 +61,16,31.69,,,27,Norwalk,4590,Two Year,United States,5707-ZMDJP,Stayed,1,0,Male,1,DSL,"33.905963, -118.08263",33.905963,-118.08263,1,69.7,0,2,3,,1,1,1,1,Credit Card,1,103214,1,Q3,1,4,0,California,0,0,1,53,3729.6,0,1679.57,0.0,5409.17,0,1,90650,0 +26,59,19.76,,,42,San Diego,4343,Two Year,United States,2498-XLDZR,Stayed,1,1,Female,1,DSL,"32.697098, -117.116587",32.697098,-117.116587,1,73.6,0,1,1,,1,1,0,1,Credit Card,1,47431,1,Q3,1,4,0,California,1,1,0,32,2316.85,0,632.32,12.66,2936.51,1,1,92113,0 +36,10,7.89,Competitor,Competitor offered more data,88,Palm Springs,5750,Month-to-Month,United States,6688-UZPWD,Churned,0,0,Female,1,Fiber Optic,"33.839989, -116.659215",33.839989,-116.659215,1,102.0,1,0,1,,1,0,1,1,Bank Withdrawal,1,24924,0,Q3,1,1,0,California,1,1,1,11,1145.35,0,86.79,0.0,1232.14,0,1,92262,1 +42,0,6.0,,,23,Dixon,2159,Month-to-Month,United States,8780-RSYYU,Stayed,0,0,Female,0,,"38.392821, -121.799917",38.392821,-121.799917,0,19.2,0,0,0,Offer C,0,0,1,0,Credit Card,1,18529,0,Q3,0,4,0,California,0,0,0,25,532.1,0,150.0,0.0,682.1,0,0,95620,0 +42,0,2.38,,,38,Torrance,6490,Two Year,United States,5356-KZCKT,Stayed,0,0,Male,0,,"33.840399, -118.353714",33.840399,-118.353714,0,24.45,1,0,0,Offer B,0,0,1,0,Credit Card,1,41979,0,Q3,0,4,0,California,0,0,0,58,1513.6,0,138.04,0.0,1651.64,0,0,90503,0 +47,21,48.58,Attitude,Attitude of support person,76,Porter Ranch,4167,Month-to-Month,United States,3669-OYSJI,Churned,0,0,Male,1,DSL,"34.281911, -118.556218",34.281911,-118.556218,0,46.2,0,0,0,Offer E,0,0,0,0,Credit Card,1,28067,0,Q3,0,2,0,California,0,0,0,1,46.2,0,48.58,0.0,94.78,0,1,91326,1 +59,3,36.24,Price,Extra data charges,74,Elverta,2195,Month-to-Month,United States,3393-FMZPV,Churned,0,0,Female,1,Fiber Optic,"38.734997, -121.463719",38.734997,-121.463719,0,100.25,1,0,0,,1,0,1,0,Bank Withdrawal,1,6197,0,Q3,0,1,0,California,1,1,1,25,2387.75,0,906.0,0.0,3293.75,0,1,95626,1 +75,11,7.38,Dissatisfaction,Network reliability,68,Camarillo,3464,Month-to-Month,United States,0013-EXCHZ,Churned,0,0,Female,1,Fiber Optic,"34.227846, -119.079903",34.227846,-119.079903,1,83.9,0,0,3,,0,0,1,1,Credit Card,1,42853,1,Q3,1,1,1,California,0,0,1,3,267.4,0,22.14,0.0,289.54,0,1,93010,1 +27,58,0.0,Competitor,Competitor had better devices,90,Los Angeles,2915,Month-to-Month,United States,8665-UTDHZ,Churned,0,0,Male,1,DSL,"34.089953, -118.294824",34.089953,-118.294824,1,30.2,0,0,1,,1,0,0,1,Bank Withdrawal,0,41713,0,Q3,1,1,0,California,0,0,0,1,30.2,0,0.0,0.0,30.2,1,1,90029,1 +45,9,43.47,,,34,Kingsburg,5120,Two Year,United States,9926-PJHDQ,Stayed,0,1,Female,1,Cable,"36.478239, -119.52137",36.478239,-119.52137,1,76.8,1,0,5,Offer A,0,0,1,1,Bank Withdrawal,1,14088,0,Q3,1,3,0,California,1,1,1,72,5468.45,90,3129.84,0.0,8688.29,0,0,93631,0 +41,28,1.7,,,51,Sylmar,2053,Month-to-Month,United States,9142-KZXOP,Stayed,0,0,Male,1,Fiber Optic,"34.321621, -118.399841",34.321621,-118.399841,0,68.85,0,0,0,Offer B,0,0,0,0,Credit Card,1,81986,0,Q3,0,3,0,California,0,0,0,44,2958.95,0,74.8,0.0,3033.75,0,1,91342,0 +33,25,0.0,,,35,Witter Springs,3610,Month-to-Month,United States,3594-KADLU,Joined,0,0,Male,1,Cable,"39.222323, -122.985488",39.222323,-122.985488,1,35.1,0,0,3,Offer E,0,1,0,1,Credit Card,0,240,1,Q3,1,3,0,California,0,0,0,3,101.1,0,0.0,0.0,101.1,0,1,95493,0 +29,41,44.43,,,80,Santa Monica,5985,Month-to-Month,United States,7315-WYOAW,Stayed,0,0,Male,1,Fiber Optic,"34.005439, -118.477507",34.005439,-118.477507,0,100.75,1,0,0,Offer D,0,0,0,0,Bank Withdrawal,1,26099,1,Q3,0,3,0,California,1,1,1,13,1313.25,120,577.59,0.0,2010.84,1,0,90405,0 +39,28,41.23,Competitor,Competitor offered more data,68,Brea,4183,Two Year,United States,6804-GDMOI,Churned,0,1,Female,1,Fiber Optic,"33.924143, -117.79387",33.924143,-117.79387,0,106.6,1,0,0,,0,0,1,0,Bank Withdrawal,1,1408,1,Q3,0,3,0,California,1,1,1,61,6428.4,0,2515.03,0.0,8943.43,0,1,92823,1 +34,0,44.7,,,76,Tehama,4309,Two Year,United States,7941-RCJOW,Stayed,0,0,Male,0,,"40.021787, -122.127576",40.021787,-122.127576,0,19.55,0,0,0,Offer B,0,0,1,0,Credit Card,1,405,0,Q3,0,5,0,California,0,0,0,65,1218.65,0,2905.5,0.0,4124.15,0,0,96090,0 +59,0,18.73,,,63,Grass Valley,2884,Two Year,United States,5014-GSOUQ,Stayed,0,0,Male,0,,"39.194539, -120.988066",39.194539,-120.988066,0,19.95,0,0,0,Offer D,0,0,0,0,Credit Card,1,23990,0,Q3,0,4,0,California,0,0,0,13,243.65,0,243.49,0.0,487.14,0,0,95945,0 +20,69,6.35,Competitor,Competitor offered more data,76,Ventura,3983,Month-to-Month,United States,4765-OXPPD,Churned,0,1,Female,1,Cable,"34.279221, -119.221437",34.279221,-119.221437,1,65.0,0,0,1,Offer E,1,1,0,1,Mailed Check,1,46894,1,Q3,1,1,0,California,0,0,0,9,663.05,0,57.15,0.0,720.2,1,1,93003,1 +38,12,33.3,,,22,Whittier,4648,Month-to-Month,United States,3071-VBYPO,Joined,1,0,Male,1,Fiber Optic,"33.929704, -118.01208",33.929704,-118.01208,1,89.85,0,2,1,Offer E,1,1,0,1,Bank Withdrawal,1,37887,0,Q3,1,3,0,California,0,0,1,3,248.4,0,99.9,0.0,348.3,0,1,90604,0 +53,22,0.0,Competitor,Competitor offered higher download speeds,81,Dunsmuir,2796,Month-to-Month,United States,7016-BPGEU,Churned,0,0,Female,1,Cable,"41.212695, -122.392067",41.212695,-122.392067,0,25.1,0,0,0,,0,0,1,0,Credit Card,0,2602,0,Q3,0,1,0,California,0,0,0,29,712.85,0,0.0,0.0,712.85,0,1,96025,1 +27,51,33.5,,,65,Meridian,5011,One Year,United States,5906-DVAPM,Stayed,1,0,Female,1,DSL,"39.068071, -121.832638",39.068071,-121.832638,1,75.0,1,2,7,,1,1,1,1,Credit Card,1,776,1,Q3,1,3,0,California,0,0,1,55,4213.9,0,1842.5,0.0,6056.4,1,1,95957,0 +53,29,36.18,,,29,West Covina,5921,One Year,United States,1545-ACTAS,Stayed,1,1,Female,1,Fiber Optic,"34.061634, -117.893169",34.061634,-117.893169,1,99.7,0,2,2,Offer B,0,1,1,1,Bank Withdrawal,1,30458,0,Q3,1,3,0,California,1,1,1,48,4977.2,0,1736.64,0.0,6713.84,0,1,91791,0 +61,21,44.64,,,73,Redding,3147,Month-to-Month,United States,5071-FBJFS,Stayed,1,0,Female,1,Cable,"40.587919, -122.464732",40.587919,-122.464732,1,50.3,0,1,8,,0,1,0,1,Bank Withdrawal,1,31586,0,Q3,1,3,0,California,0,0,0,4,217.1,0,178.56,0.0,395.66,0,1,96001,0 +43,18,42.16,,,35,Gazelle,4171,Two Year,United States,4751-ERMAN,Stayed,0,1,Male,1,Cable,"41.411315, -122.697236",41.411315,-122.697236,1,75.4,0,0,7,,1,0,1,1,Bank Withdrawal,1,392,0,Q3,1,3,0,California,1,1,1,72,5480.25,0,3035.52,0.0,8515.77,0,1,96034,0 +59,0,20.47,,,43,Chico,5447,Two Year,United States,5044-XDPYX,Stayed,0,0,Female,0,,"39.903272, -121.843567",39.903272,-121.843567,1,25.5,1,0,7,,0,0,0,1,Mailed Check,1,26971,0,Q3,1,5,0,California,0,0,0,51,1281.25,0,1043.97,0.0,2325.22,0,0,95973,0 +67,20,0.0,,,46,Long Beach,4107,Two Year,United States,6773-LQTVT,Stayed,1,1,Female,1,DSL,"33.760458, -118.129725",33.760458,-118.129725,1,35.65,0,1,8,,1,0,1,1,Credit Card,0,31352,0,Q3,1,5,1,California,0,0,0,29,1025.15,0,0.0,25.07,1000.08,0,1,90803,0 +48,0,8.82,,,77,Stanton,5626,Two Year,United States,7558-IMLMT,Stayed,1,0,Male,0,,"33.801869, -117.995068",33.801869,-117.995068,1,20.8,0,2,6,,0,0,1,1,Credit Card,1,29694,0,Q3,1,4,0,California,0,0,0,67,1411.9,0,590.94,0.0,2002.84,0,0,90680,0 +61,18,16.02,,,53,Orange Cove,4301,One Year,United States,6559-RAKOZ,Stayed,1,0,Male,1,Fiber Optic,"36.633498, -119.298895",36.633498,-119.298895,1,97.95,1,1,7,Offer B,0,0,1,1,Bank Withdrawal,1,8449,1,Q3,1,3,0,California,1,1,1,49,4917.9,0,784.98,0.0,5702.88,0,1,93646,0 +19,85,28.05,,,63,Taylorsville,4855,Month-to-Month,United States,0584-BJQGZ,Stayed,0,1,Female,1,Cable,"40.053684, -120.743116",40.053684,-120.743116,0,78.35,1,0,0,,1,1,1,0,Bank Withdrawal,1,513,1,Q3,0,4,0,California,0,0,1,25,1837.9,0,701.25,0.0,2539.15,1,1,95983,0 +50,0,16.36,,,47,San Francisco,5626,Month-to-Month,United States,7926-IJOOU,Joined,0,0,Male,0,,"37.74441, -122.486764",37.74441,-122.486764,0,19.3,0,0,0,Offer E,0,0,0,0,Credit Card,1,42959,0,Q3,0,5,0,California,0,0,0,1,19.3,0,16.36,0.0,35.66,0,0,94116,0 +65,20,26.87,,,71,Adelanto,4474,Two Year,United States,7134-HBPBS,Stayed,0,1,Female,1,Fiber Optic,"34.667815, -117.536183",34.667815,-117.536183,0,108.1,1,0,0,Offer A,1,0,1,0,Bank Withdrawal,1,18980,1,Q3,0,5,1,California,1,1,1,72,7774.05,0,1934.64,0.0,9708.69,0,1,92301,0 +68,20,18.91,Dissatisfaction,Network reliability,77,Hickman,4708,Month-to-Month,United States,2265-CYWIV,Churned,0,0,Female,1,Fiber Optic,"37.605926, -120.69955",37.605926,-120.69955,1,99.6,1,0,1,,0,1,1,1,Bank Withdrawal,1,1055,0,Q3,1,1,1,California,1,0,1,4,347.65,0,75.64,25.79,397.5,0,1,95323,1 +42,12,20.01,,,38,Glendora,6090,Two Year,United States,7017-VFHAY,Stayed,1,1,Female,1,Fiber Optic,"34.119363, -117.855059",34.119363,-117.855059,1,115.1,1,1,3,Offer B,1,1,0,1,Credit Card,1,25135,1,Q3,1,3,0,California,1,1,1,61,7008.15,0,1220.61,0.0,8228.76,0,1,91740,0 +53,0,2.68,,,65,Bakersfield,4406,Two Year,United States,9424-CMPOG,Stayed,1,0,Male,0,,"35.280113, -118.962329",35.280113,-118.962329,1,19.6,0,3,9,Offer E,0,0,0,1,Mailed Check,1,59195,0,Q3,1,3,0,California,0,0,0,9,197.4,0,24.12,0.0,221.52,0,0,93307,0 +58,14,29.43,Other,Moved,82,Tollhouse,4274,One Year,United States,9101-BWFSS,Churned,0,0,Female,1,Fiber Optic,"36.993666, -119.348267",36.993666,-119.348267,1,108.55,1,0,1,Offer B,1,1,0,1,Bank Withdrawal,1,2633,1,Q3,1,2,0,California,1,1,1,50,5610.7,0,1471.5,0.0,7082.2,0,1,93667,1 +75,17,16.87,,,68,Canby,5611,Two Year,United States,9957-YODKZ,Stayed,0,1,Male,1,Fiber Optic,"41.486953, -120.913975",41.486953,-120.913975,1,80.8,1,0,4,,0,0,1,1,Bank Withdrawal,1,417,0,Q3,1,5,1,California,0,0,0,6,457.1,30,101.22,0.0,588.32,0,0,96015,0 +73,28,0.0,,,51,Los Angeles,5491,Month-to-Month,United States,3528-HFRIQ,Stayed,0,1,Male,1,Cable,"34.137411, -118.328915",34.137411,-118.328915,1,52.3,0,0,10,,1,0,1,1,Bank Withdrawal,0,21728,0,Q3,1,5,1,California,1,1,1,71,3765.05,40,0.0,0.0,3805.05,0,0,90068,0 +20,59,0.0,Price,Long distance charges,86,Tahoma,4630,Month-to-Month,United States,3669-LVWZB,Churned,0,0,Male,1,DSL,"39.061227, -120.179546",39.061227,-120.179546,0,51.0,0,0,0,,1,0,1,0,Mailed Check,0,1291,0,Q3,0,2,0,California,1,1,1,5,305.95,0,0.0,0.0,305.95,1,1,96142,1 +74,22,45.25,Competitor,Competitor had better devices,83,Alderpoint,4981,Month-to-Month,United States,8519-IMDHU,Churned,0,0,Male,1,Cable,"40.166028, -123.584144",40.166028,-123.584144,1,85.6,1,0,1,,0,0,1,1,Bank Withdrawal,1,261,0,Q3,1,1,1,California,1,0,0,15,1345.55,0,678.75,0.0,2024.3,0,1,95511,1 +33,29,15.02,Attitude,Attitude of support person,78,Encinitas,2270,Month-to-Month,United States,5570-PTWEH,Churned,0,0,Female,1,Fiber Optic,"33.054579, -117.25665",33.054579,-117.25665,1,75.15,1,0,1,,0,0,1,1,Credit Card,1,47126,0,Q3,1,2,0,California,0,0,0,3,216.75,0,45.06,0.0,261.81,0,1,92024,1 +44,0,33.87,,,77,San Lucas,4315,Two Year,United States,0323-XWWTN,Joined,1,0,Male,0,,"36.125529, -120.864443",36.125529,-120.864443,0,26.4,1,1,0,,0,0,1,0,Credit Card,1,521,0,Q3,0,5,0,California,0,0,0,3,121.25,0,101.61,0.0,222.86,0,0,93954,0 +44,27,33.38,Attitude,Attitude of support person,74,Sunland,4198,Month-to-Month,United States,4911-BANWH,Churned,0,0,Female,1,Fiber Optic,"34.282704, -118.312929",34.282704,-118.312929,0,86.55,1,0,0,,0,0,1,0,Credit Card,1,18752,0,Q3,0,3,0,California,0,0,1,31,2697.4,0,1034.78,0.0,3732.18,0,1,91040,1 +65,13,18.37,Dissatisfaction,Product dissatisfaction,67,Los Angeles,2139,Month-to-Month,United States,9885-CSMWE,Churned,0,0,Female,1,Fiber Optic,"34.027337, -118.28515",34.027337,-118.28515,0,78.45,0,0,0,Offer E,0,0,0,0,Bank Withdrawal,1,45025,0,Q3,0,1,1,California,0,0,1,1,78.45,0,18.37,0.0,96.82,0,1,90007,1 +26,0,39.84,,,67,Keyes,2483,Month-to-Month,United States,8944-AILEF,Stayed,0,0,Male,0,,"37.555631, -120.911653",37.555631,-120.911653,1,19.45,0,0,1,Offer D,0,0,1,1,Credit Card,1,2130,0,Q3,1,5,0,California,0,0,0,15,340.85,0,597.6,0.0,938.45,1,0,95328,0 +24,59,31.86,,,21,Whittier,3135,Month-to-Month,United States,3272-VUHPV,Stayed,1,0,Female,1,Cable,"33.972119, -118.020188",33.972119,-118.020188,1,56.3,0,1,10,,1,0,0,1,Bank Withdrawal,1,26265,1,Q3,1,5,0,California,0,0,0,8,401.5,30,254.88,0.0,686.38,1,0,90602,0 +73,13,39.34,,,27,Tustin,5004,Two Year,United States,3597-YASZG,Stayed,0,0,Female,1,Fiber Optic,"33.738543, -117.785046",33.738543,-117.785046,1,104.45,1,0,3,Offer A,1,0,1,1,Bank Withdrawal,1,17494,1,Q3,1,4,1,California,1,0,1,70,7349.35,0,2753.8,0.0,10103.15,0,1,92782,0 +48,23,1.67,,,51,Mariposa,2463,Month-to-Month,United States,4343-EJVQB,Stayed,0,0,Male,1,Fiber Optic,"37.526791, -119.99437",37.526791,-119.99437,0,74.35,0,0,0,,0,1,0,0,Credit Card,1,10226,0,Q3,0,4,0,California,0,0,0,7,533.6,0,11.69,0.0,545.29,0,1,95338,0 +36,0,46.18,,,23,San Jose,2997,One Year,United States,8461-EFQYM,Stayed,0,0,Female,0,,"37.233226, -121.78809",37.233226,-121.78809,0,24.25,1,0,0,,0,0,1,0,Bank Withdrawal,1,10155,0,Q3,0,3,0,California,0,0,0,38,914.4,0,1754.84,35.61,2633.63,0,0,95119,0 +48,19,0.0,,,77,Los Angeles,4120,Two Year,United States,9888-ZCUMM,Stayed,1,1,Male,1,DSL,"34.028735, -118.317236",34.028735,-118.317236,1,60.05,0,1,3,,0,1,1,1,Bank Withdrawal,0,47143,1,Q3,1,4,0,California,1,1,1,64,3845.45,0,0.0,0.0,3845.45,0,1,90018,0 +53,3,1.15,Competitor,Competitor made better offer,71,San Diego,5656,Month-to-Month,United States,8780-IXSTS,Churned,0,0,Female,1,Fiber Optic,"32.787836, -117.232363",32.787836,-117.232376,0,90.1,1,0,0,,1,0,1,0,Bank Withdrawal,1,46086,0,Q3,0,1,0,California,0,0,1,6,521.3,0,6.9,0.0,528.2,0,1,92109,1 +68,12,39.78,Competitor,Competitor made better offer,91,San Diego,3438,Month-to-Month,United States,5047-LHVLY,Churned,0,1,Male,1,Cable,"32.898613, -117.202937",32.898613,-117.202937,0,50.15,0,0,0,Offer E,0,0,1,0,Mailed Check,1,4258,0,Q3,0,2,1,California,0,0,0,1,50.15,0,39.78,0.0,89.93,0,1,92121,1 +43,29,5.47,,,65,Penryn,2245,Month-to-Month,United States,5365-LLFYV,Joined,0,0,Female,1,DSL,"38.859093, -121.182872",38.859093,-121.182872,0,45.85,0,0,0,Offer E,0,0,1,0,Credit Card,1,2048,0,Q3,0,3,0,California,0,0,0,2,105.6,0,10.94,0.0,116.54,0,1,95663,0 +21,0,8.38,,,28,Pacific Palisades,4345,Month-to-Month,United States,7234-KMNRQ,Stayed,0,0,Male,0,,"34.079449, -118.548306",34.079449,-118.548306,0,19.0,0,0,0,,0,0,0,0,Credit Card,1,22548,0,Q3,0,5,0,California,0,0,0,4,73.45,0,33.52,0.0,106.97,1,0,90272,0 +49,14,16.07,Price,Lack of affordable download/upload speed,76,March Air Reserve Base,2538,Month-to-Month,United States,7783-YKGDV,Churned,0,1,Female,1,Fiber Optic,"33.888323, -117.277533",33.888323,-117.277533,0,99.7,1,0,0,Offer D,1,1,1,0,Bank Withdrawal,1,1005,0,Q3,0,1,0,California,1,1,0,12,1238.45,0,192.84,0.0,1431.29,0,1,92518,1 +67,0,2.03,,,77,Sacramento,3288,Two Year,United States,6806-YDEUL,Stayed,0,0,Female,0,,"38.550722, -121.457314",38.550722,-121.457314,0,19.5,0,0,0,Offer E,0,0,0,0,Bank Withdrawal,1,14966,0,Q3,0,3,1,California,0,0,0,6,106.8,0,12.18,0.0,118.98,0,0,95817,0 +47,14,1.79,Attitude,Attitude of support person,89,Tujunga,2251,Month-to-Month,United States,8496-EJAUI,Churned,0,0,Male,1,Fiber Optic,"34.296574, -118.244839",34.296574,-118.244839,0,73.85,0,0,0,Offer D,1,0,1,0,Credit Card,1,26753,0,Q3,0,3,0,California,0,0,0,19,1424.5,130,34.01,0.0,1588.51,0,0,91042,1 +79,12,43.71,,,45,Denair,4337,One Year,United States,0442-ZXKVS,Stayed,0,1,Female,1,Fiber Optic,"37.524721, -120.757977",37.524721,-120.757977,1,115.6,1,0,2,Offer B,1,1,1,1,Bank Withdrawal,1,5513,1,Q3,1,3,1,California,1,0,1,54,6431.05,0,2360.34,0.0,8791.39,0,1,95316,0 +53,18,34.02,Competitor,Competitor made better offer,82,Nubieber,5396,Month-to-Month,United States,8387-MOJJT,Churned,0,0,Female,1,Fiber Optic,"41.082472, -121.195215",41.082472,-121.195215,1,77.95,0,0,1,,0,0,1,1,Credit Card,1,240,0,Q3,1,1,0,California,0,0,1,42,3384.0,0,1428.84,0.0,4812.84,0,1,96068,1 +25,59,0.0,Competitor,Competitor had better devices,80,Walnut,3125,Month-to-Month,United States,8722-NGNBH,Churned,0,1,Male,1,Cable,"34.018354, -117.85492",34.018354,-117.85492,0,40.0,0,0,0,,0,1,0,0,Credit Card,0,45118,1,Q3,0,1,0,California,0,1,0,5,223.45,0,0.0,0.0,223.45,1,1,91789,1 +64,0,39.49,,,38,San Diego,2722,Two Year,United States,4452-ROHMO,Stayed,0,0,Female,0,,"33.000269, -117.072093",33.000269,-117.072093,0,19.6,0,0,0,Offer D,0,0,0,0,Credit Card,1,42733,0,Q3,0,3,0,California,0,0,0,15,331.6,0,592.35,0.0,923.95,0,0,92128,0 +33,28,0.0,,,71,Culver City,2876,Month-to-Month,United States,1442-BQPVU,Stayed,0,0,Female,1,DSL,"33.993991, -118.39704",33.993991,-118.39704,0,29.15,0,0,0,,1,0,0,0,Bank Withdrawal,0,31963,0,Q3,0,4,0,California,0,0,0,13,357.15,0,0.0,0.0,357.15,0,1,90230,0 +19,41,45.09,,,77,Pleasant Hill,5689,One Year,United States,6156-UZDLF,Stayed,0,1,Female,1,Fiber Optic,"37.95338, -122.076886",37.95338,-122.076886,0,87.15,0,0,0,Offer C,0,1,1,0,Credit Card,1,32685,1,Q3,0,3,0,California,0,0,0,26,2274.1,20,1172.34,0.0,3466.44,1,0,94523,0 +54,0,15.33,,,80,Twentynine Palms,3037,One Year,United States,3935-TBRZZ,Stayed,0,0,Male,0,,"34.457829, -116.139589",34.457829,-116.139589,1,25.7,1,0,10,Offer B,0,0,0,1,Credit Card,1,14104,0,Q3,1,3,0,California,0,0,0,44,1110.5,0,674.52,0.0,1785.02,0,0,92278,0 +44,28,14.21,,,60,Littlerock,2335,One Year,United States,2325-WINES,Stayed,0,1,Female,1,Fiber Optic,"34.505273, -117.955054",34.505273,-117.955054,0,104.05,1,0,0,,1,0,1,0,Credit Card,1,11198,0,Q3,0,4,0,California,1,1,1,32,3416.85,0,454.72,0.0,3871.57,0,1,93543,0 +35,18,27.97,Attitude,Attitude of support person,66,Angelus Oaks,2901,Month-to-Month,United States,1084-UQCHV,Churned,0,0,Male,1,Fiber Optic,"34.1678, -116.86433",34.1678,-116.86433,0,69.75,0,0,0,Offer E,0,0,0,0,Bank Withdrawal,1,301,0,Q3,0,2,0,California,0,0,0,1,69.75,0,27.97,0.0,97.72,0,1,92305,1 +56,0,43.83,,,54,Chico,4883,Month-to-Month,United States,7727-SHVZV,Stayed,0,0,Female,0,,"39.745712, -121.84333",39.745712,-121.84333,0,19.5,0,0,0,,0,0,0,0,Bank Withdrawal,1,35808,0,Q3,0,4,0,California,0,0,0,9,150.35,0,394.47,0.0,544.82,0,0,95926,0 +46,27,25.54,Dissatisfaction,Product dissatisfaction,89,Harbor City,5239,Month-to-Month,United States,2180-DXNEG,Churned,0,1,Female,1,Fiber Optic,"33.798266, -118.300237",33.798266,-118.300237,0,96.0,0,0,0,,0,0,1,0,Bank Withdrawal,1,24660,0,Q3,0,1,0,California,1,1,1,12,1062.1,0,306.48,0.0,1368.58,0,1,90710,1 +32,16,26.41,Competitor,Competitor had better devices,95,Fontana,2887,Month-to-Month,United States,3106-ULWFW,Churned,0,0,Female,1,Fiber Optic,"34.049671, -117.468896",34.049671,-117.468896,1,85.2,1,0,0,Offer E,0,0,1,1,Credit Card,1,29847,0,Q3,0,1,0,California,1,1,0,8,627.4,0,211.28,0.0,838.68,0,1,92337,1 +29,48,2.0,,,45,Ione,5119,Two Year,United States,0345-XMMUG,Stayed,0,1,Female,1,Fiber Optic,"38.33788, -120.954202",38.33788,-120.954202,1,108.9,1,0,6,,1,0,1,1,Credit Card,1,9752,1,Q3,1,5,0,California,1,1,1,46,4854.3,0,92.0,0.0,4946.3,1,1,95640,0 +40,0,46.9,,,56,Mount Hamilton,5975,Two Year,United States,6621-NRZAK,Stayed,1,0,Female,0,,"37.382909, -121.634151",37.382909,-121.634151,1,20.0,0,2,7,Offer B,0,0,0,1,Credit Card,1,38,0,Q3,1,5,0,California,0,0,0,63,1209.25,0,2954.7,0.0,4163.95,0,0,95140,0 +32,30,20.12,,,43,Pacoima,3559,Two Year,United States,5840-NVDCG,Stayed,1,0,Female,1,Cable,"34.255442, -118.421314",34.255442,-118.421314,1,68.25,0,1,10,,1,1,0,1,Bank Withdrawal,1,97318,1,Q3,1,3,0,California,1,1,0,16,1114.85,0,321.92,0.0,1436.77,0,1,91331,0 +33,0,6.36,,,57,Stockton,5685,One Year,United States,7356-AYNJP,Stayed,0,0,Female,0,,"38.029729, -121.387999",38.029729,-121.387999,0,23.9,1,0,0,Offer E,0,0,0,0,Bank Withdrawal,1,19109,0,Q3,0,4,0,California,0,0,0,4,97.5,0,25.44,0.0,122.94,0,0,95219,0 +42,57,13.25,,,49,Roseville,4306,One Year,United States,2272-JKMSI,Stayed,1,1,Female,1,Fiber Optic,"38.736685, -121.251984",38.736685,-121.251984,1,110.8,1,3,5,Offer B,1,0,1,1,Bank Withdrawal,1,25173,1,Q3,1,4,0,California,1,1,1,62,6840.95,0,821.5,0.0,7662.45,0,1,95661,0 +68,29,33.81,Attitude,Attitude of support person,85,Loomis,4803,Month-to-Month,United States,3791-LGQCY,Churned,0,1,Female,1,Cable,"38.809175, -121.171375",38.809175,-121.171375,1,100.65,1,0,1,,0,0,1,1,Bank Withdrawal,1,11191,0,Q3,1,1,1,California,1,0,1,56,5688.05,130,1893.36,0.0,7711.41,0,0,95650,1 +68,24,0.0,Competitor,Competitor had better devices,92,San Diego,5692,Month-to-Month,United States,0786-VSSUD,Churned,0,0,Male,1,DSL,"32.808814, -117.134694",32.808814,-117.134694,0,39.0,0,0,0,,1,0,1,0,Mailed Check,0,25232,0,Q3,0,1,1,California,0,0,1,16,679.85,0,0.0,0.0,679.85,0,1,92123,1 +29,0,25.1,,,27,Upper Lake,2053,Month-to-Month,United States,9374-YOLBJ,Joined,1,0,Female,0,,"39.220368, -122.907693",39.220368,-122.907693,1,19.25,0,5,9,Offer E,0,0,0,1,Bank Withdrawal,1,2344,0,Q3,1,4,0,California,0,0,0,1,19.25,0,25.1,0.0,44.35,1,0,95485,0 +75,24,44.89,,,50,San Francisco,6205,Two Year,United States,5451-YHYPW,Stayed,0,1,Female,1,Fiber Optic,"37.797526, -122.464531",37.797526,-122.464531,1,115.75,1,0,2,Offer A,1,1,1,1,Credit Card,1,2240,1,Q3,1,3,1,California,1,0,1,72,8443.7,120,3232.08,0.0,11795.78,0,0,94129,0 +47,11,6.71,,,62,Desert Center,5393,Month-to-Month,United States,6075-SLNIL,Stayed,0,1,Male,1,Fiber Optic,"33.889605, -115.257009",33.889605,-115.257009,0,95.1,1,0,0,Offer C,1,0,1,0,Credit Card,1,964,0,Q3,0,3,0,California,1,1,0,38,3691.2,0,254.98,0.0,3946.18,0,1,92239,0 +71,18,15.62,,,29,Sacramento,5428,One Year,United States,6121-TNHBO,Stayed,0,1,Female,1,DSL,"38.512569, -121.495184",38.512569,-121.495184,0,83.0,1,0,0,Offer B,1,1,0,0,Bank Withdrawal,1,44683,1,Q3,0,3,1,California,0,0,1,63,5243.05,0,984.06,0.0,6227.11,0,1,95822,0 +28,30,17.32,,,75,Sylmar,6424,Two Year,United States,2368-GAKKQ,Stayed,0,1,Female,1,Fiber Optic,"34.321621, -118.399841",34.321621,-118.399841,0,113.65,1,0,0,Offer A,1,1,1,0,Bank Withdrawal,1,81986,1,Q3,0,4,0,California,1,1,1,70,7939.25,0,1212.4,0.0,9151.65,1,1,91342,0 +58,52,46.54,,,21,San Francisco,4412,Month-to-Month,United States,4385-ZKVNW,Stayed,1,0,Male,1,DSL,"37.7795, -122.419233",37.7795,-122.419233,1,54.9,0,3,4,,1,0,1,1,Bank Withdrawal,1,28998,1,Q3,1,4,0,California,0,0,0,44,2549.1,130,2047.76,0.0,4726.86,0,0,94102,0 +46,0,33.86,,,51,San Geronimo,4277,Month-to-Month,United States,5025-GOOKI,Stayed,0,0,Female,0,,"38.00474, -122.663717",38.00474,-122.663717,0,18.9,0,0,0,Offer D,0,0,1,0,Credit Card,1,548,0,Q3,0,5,0,California,0,0,0,20,347.65,0,677.2,0.0,1024.85,0,0,94963,0 +44,0,6.81,,,61,San Ramon,5538,Two Year,United States,3027-YNWZU,Stayed,0,0,Female,0,,"37.766556, -121.976784",37.766556,-121.976784,1,25.0,1,0,5,Offer B,0,0,0,1,Credit Card,1,44078,0,Q3,1,5,0,California,0,0,0,64,1584.8,0,435.84,0.0,2020.64,0,0,94583,0 +37,0,5.95,,,69,Fresno,2127,Month-to-Month,United States,1552-TKMXS,Stayed,0,0,Female,0,,"36.78724, -119.827813",36.78724,-119.827813,1,20.35,0,0,0,Offer B,0,0,0,1,Credit Card,1,35451,0,Q3,0,3,0,California,0,0,0,42,869.9,0,249.9,0.0,1119.8,0,0,93705,0 +26,0,22.16,,,51,Weaverville,2483,Month-to-Month,United States,2159-TURXX,Stayed,0,0,Male,0,,"40.759401, -122.939337",40.759401,-122.939337,0,20.05,0,0,0,,0,0,0,0,Credit Card,1,3749,0,Q3,0,4,0,California,0,0,0,5,95.55,0,110.8,0.0,206.35,1,0,96093,0 +32,19,19.73,,,56,Randsburg,2161,Month-to-Month,United States,4072-IPYLT,Stayed,1,0,Female,1,DSL,"35.405722, -117.773354",35.405722,-117.773354,1,51.05,0,2,3,,0,1,0,1,Credit Card,1,117,0,Q3,1,3,0,California,0,0,0,36,1815.0,0,710.28,0.0,2525.28,0,1,93554,0 +76,3,27.74,,,32,Tahoma,4319,Two Year,United States,4909-JOUPP,Stayed,0,1,Male,1,Fiber Optic,"39.061227, -120.179546",39.061227,-120.179546,1,109.7,1,0,5,,1,0,0,1,Credit Card,1,1291,1,Q3,1,4,1,California,1,1,1,72,7898.45,0,1997.28,0.0,9895.73,0,1,96142,0 +70,18,27.74,,,57,Kettleman City,4499,One Year,United States,3692-JHONH,Stayed,0,1,Female,1,Fiber Optic,"35.996923, -120.000951",35.996923,-120.000951,1,106.5,1,0,9,,1,0,1,1,Bank Withdrawal,1,1809,0,Q3,1,5,1,California,1,0,1,52,5621.85,90,1442.48,0.0,7154.33,0,0,93239,0 +22,52,41.18,,,35,Aliso Viejo,4927,One Year,United States,4815-YOSUK,Stayed,1,1,Male,1,Fiber Optic,"33.571259, -117.731917",33.571259,-117.731917,1,104.9,1,2,9,,1,1,1,1,Credit Card,1,41237,1,Q3,1,3,0,California,1,1,0,72,7537.5,0,2964.96,0.0,10502.46,1,1,92656,0 +64,7,29.53,,,78,Foresthill,5150,Two Year,United States,4701-LKOZD,Stayed,0,1,Female,1,Cable,"39.031876, -120.811141",39.031876,-120.811141,0,89.75,1,0,0,,1,1,0,0,Credit Card,1,5714,1,Q3,0,4,0,California,1,1,1,70,6367.2,110,2067.1,0.0,8544.3,0,0,95631,0 +58,28,14.14,Competitor,Competitor made better offer,67,Escondido,3273,Month-to-Month,United States,0220-EBGCE,Churned,0,1,Male,1,Fiber Optic,"33.141265, -116.967221",33.141265,-116.967221,0,85.85,0,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,48690,0,Q3,0,1,0,California,1,1,0,2,167.3,0,28.28,0.0,195.58,0,1,92027,1 +29,30,40.18,,,72,San Diego,5682,Two Year,United States,8984-EYLLL,Stayed,0,0,Male,1,Fiber Optic,"32.741852, -117.243453",32.741852,-117.243453,1,105.25,1,0,5,,1,0,1,1,Bank Withdrawal,1,27959,1,Q3,1,4,0,California,1,1,1,64,6823.4,0,2571.52,23.67,9371.25,1,1,92107,0 +20,71,25.64,,,59,La Mirada,3097,Month-to-Month,United States,6497-TILVL,Stayed,1,0,Female,1,DSL,"33.902045, -118.008961",33.902045,-118.008961,1,50.7,0,2,1,,0,1,0,1,Credit Card,1,47568,0,Q3,1,3,0,California,0,0,0,7,350.35,0,179.48,0.0,529.83,1,1,90638,0 +60,7,0.0,,,55,Vallejo,3929,Month-to-Month,United States,2049-BAFNW,Joined,0,1,Female,1,DSL,"38.093701, -122.276589",38.093701,-122.276589,0,35.9,0,0,0,Offer E,0,0,0,0,Credit Card,0,159,1,Q3,0,5,0,California,0,0,0,1,35.9,0,0.0,0.0,35.9,0,1,94592,0 +65,10,12.68,Competitor,Competitor had better devices,89,Pleasant Grove,2268,Month-to-Month,United States,5419-CONWX,Churned,0,1,Female,1,Fiber Optic,"38.833554, -121.498102",38.833554,-121.498102,0,99.8,0,0,0,,1,0,1,0,Credit Card,1,901,0,Q3,0,1,1,California,1,1,1,4,442.85,0,50.72,0.0,493.57,0,1,95668,1 +57,18,20.67,,,80,Upland,5413,Month-to-Month,United States,9552-TGUZV,Stayed,0,0,Male,1,Fiber Optic,"34.141146, -117.655583",34.141146,-117.655583,1,75.0,0,0,8,Offer E,0,1,1,1,Credit Card,1,23331,0,Q3,1,3,0,California,0,0,0,8,658.1,0,165.36,0.0,823.46,0,1,91784,0 +59,6,4.04,Other,Don't know,72,Guinda,5593,Month-to-Month,United States,1761-AEZZR,Churned,0,0,Male,1,Fiber Optic,"38.830739, -122.196202",38.830739,-122.196202,0,79.55,0,0,0,,0,0,1,0,Bank Withdrawal,1,228,0,Q3,0,2,0,California,0,0,1,1,79.55,0,4.04,0.0,83.59,0,1,95637,1 +46,14,9.36,,,26,Lakeport,3358,Month-to-Month,United States,5542-TBBWB,Joined,0,0,Male,1,Fiber Optic,"39.080469, -122.955176",39.080469,-122.955176,0,69.9,0,0,0,,0,0,1,0,Bank Withdrawal,1,11180,0,Q3,0,4,0,California,0,0,0,1,69.9,10,9.36,0.0,89.26,0,0,95453,0 +47,17,16.48,,,80,Torrance,4631,Month-to-Month,United States,5018-LXQQG,Stayed,1,0,Female,1,DSL,"33.807882, -118.347957",33.807882,-118.347957,1,66.3,0,2,1,Offer C,0,1,0,1,Bank Withdrawal,1,34873,1,Q3,1,3,0,California,1,1,0,30,1923.5,0,494.4,0.0,2417.9,0,1,90505,0 +62,18,38.78,,,43,Gardena,5614,Month-to-Month,United States,5590-ZSKRV,Stayed,1,0,Female,1,DSL,"33.90139, -118.315697",33.90139,-118.315697,1,54.65,0,1,1,Offer E,1,1,0,1,Credit Card,1,26442,0,Q3,1,3,0,California,0,0,0,8,482.25,0,310.24,0.0,792.49,0,1,90249,0 +66,2,3.3,Attitude,Attitude of service provider,81,Vallejo,4448,Month-to-Month,United States,6899-PPEEA,Churned,0,0,Female,1,Fiber Optic,"38.104705, -122.247387",38.104705,-122.247387,0,96.55,1,0,0,,0,0,1,0,Bank Withdrawal,1,37218,0,Q3,0,2,1,California,1,0,1,37,3580.3,0,122.1,0.0,3702.4,0,1,94590,1 +50,10,22.95,,,26,Coalinga,2706,Two Year,United States,9152-AMKAK,Stayed,0,1,Male,1,Cable,"36.186867, -120.387793",36.186867,-120.387793,0,80.25,0,0,0,Offer E,0,1,1,0,Credit Card,1,18036,1,Q3,0,5,0,California,1,1,1,6,493.4,0,137.7,0.0,631.1,0,1,93210,0 +28,42,21.8,Other,Don't know,93,Carmel Valley,4750,Month-to-Month,United States,3707-GNWHM,Churned,0,0,Male,1,Fiber Optic,"36.414611, -121.6386",36.414611,-121.6386,0,74.25,1,0,0,,0,0,1,0,Mailed Check,1,6691,0,Q3,0,1,0,California,0,0,0,1,74.25,0,21.8,0.0,96.05,1,1,93924,1 +27,0,42.15,,,72,Upland,3586,Month-to-Month,United States,3247-MHJKM,Joined,0,0,Male,0,,"34.141146, -117.655583",34.141146,-117.655583,0,20.2,0,0,0,,0,0,0,0,Mailed Check,1,23331,0,Q3,0,3,0,California,0,0,0,1,20.2,0,42.15,0.0,62.35,1,0,91784,0 +54,14,32.67,,,26,Escondido,6409,One Year,United States,2371-KFUOG,Stayed,0,0,Male,1,Fiber Optic,"33.081478, -117.033814",33.081478,-117.033814,0,99.15,0,0,0,Offer B,1,1,0,0,Bank Withdrawal,1,49281,0,Q3,0,3,0,California,1,1,1,58,5720.95,0,1894.86,0.0,7615.81,0,1,92025,0 +27,27,1.29,,,38,Garden Grove,4175,Two Year,United States,5989-AXPUC,Stayed,0,1,Female,1,Fiber Optic,"33.787165, -117.931889",33.787165,-117.931889,1,118.6,1,0,1,Offer A,1,1,0,1,Credit Card,1,50641,1,Q3,1,4,0,California,1,1,1,68,7990.05,0,87.72,38.57,8039.2,1,1,92840,0 +27,42,38.79,,,67,Whittier,6302,Two Year,United States,6719-FGEDO,Stayed,0,1,Female,1,Fiber Optic,"33.976678, -118.065875",33.976678,-118.065875,1,97.0,1,0,1,Offer A,1,1,1,1,Bank Withdrawal,1,32148,1,Q3,1,4,0,California,0,0,0,72,7104.2,0,2792.88,0.0,9897.08,1,1,90606,0 +48,0,39.59,,,33,Happy Camp,4698,Two Year,United States,3070-FNFZQ,Stayed,1,0,Female,0,,"41.831901, -123.487478",41.831901,-123.487478,1,20.4,0,1,1,Offer D,0,0,0,1,Bank Withdrawal,1,1294,0,Q3,1,4,0,California,0,0,0,23,478.75,0,910.57,0.0,1389.32,0,0,96039,0 +60,30,29.23,,,57,Mira Loma,6212,Month-to-Month,United States,4070-OKWVH,Stayed,0,1,Female,1,Fiber Optic,"33.999992, -117.535395",33.999992,-117.535395,1,94.6,1,0,0,Offer B,1,0,0,1,Bank Withdrawal,1,18980,0,Q3,0,3,0,California,0,0,1,52,5025.8,0,1519.96,0.0,6545.76,0,1,91752,0 +51,4,43.49,Competitor,Competitor had better devices,71,Jackson,2041,Month-to-Month,United States,3334-CTHOL,Churned,0,0,Female,1,Cable,"38.336216, -120.76901",38.336216,-120.76901,0,49.95,1,0,0,,0,0,1,0,Bank Withdrawal,1,6202,0,Q3,0,2,0,California,0,0,0,1,49.95,0,43.49,0.0,93.44,0,1,95642,1 +53,11,3.03,,,59,Modesto,2624,Month-to-Month,United States,1564-HJUVY,Stayed,0,0,Male,1,DSL,"37.639029, -120.964772",37.639029,-120.964772,0,63.75,0,0,0,,1,0,1,0,Bank Withdrawal,1,27135,1,Q3,0,5,0,California,0,0,1,4,226.2,0,12.12,0.0,238.32,0,1,95354,0 +22,76,35.04,Competitor,Competitor offered more data,94,Bieber,5922,One Year,United States,3523-QRQLL,Churned,0,0,Female,1,DSL,"41.083464, -121.107929",41.083464,-121.107929,1,69.5,0,0,1,,1,0,1,1,Bank Withdrawal,1,595,0,Q3,1,2,0,California,1,1,1,22,1498.2,0,770.88,49.57,2219.51,1,1,96009,1 +43,20,11.72,,,38,Maywood,4958,One Year,United States,8646-JCOMS,Stayed,0,1,Female,1,Fiber Optic,"33.988572, -118.186565",33.988572,-118.186565,1,90.55,1,0,6,Offer A,1,0,1,1,Bank Withdrawal,1,28094,1,Q3,1,5,0,California,0,0,0,66,6130.95,0,773.52,0.0,6904.47,0,1,90270,0 +19,30,31.89,,,48,Mount Hamilton,4777,One Year,United States,2790-XUYMV,Stayed,1,0,Male,1,Fiber Optic,"37.382909, -121.634151",37.382909,-121.634151,0,85.45,1,1,0,,1,1,1,0,Credit Card,1,38,0,Q3,0,4,0,California,0,0,0,71,6028.95,0,2264.19,0.0,8293.14,1,1,95140,0 +53,0,29.09,,,57,Mad River,5573,Two Year,United States,1354-YZFNB,Stayed,1,0,Male,0,,"40.390301, -123.412327",40.390301,-123.412327,1,19.55,0,3,0,Offer E,0,0,0,1,Credit Card,1,265,0,Q3,0,4,0,California,0,0,0,4,68.8,0,116.36,0.0,185.16,0,0,95552,0 +74,25,31.17,Competitor,Competitor had better devices,80,Cobb,5172,Month-to-Month,United States,8063-GBATB,Churned,0,0,Female,1,Fiber Optic,"38.838088, -122.73203",38.838088,-122.73203,0,85.25,1,0,0,,0,0,1,0,Bank Withdrawal,1,1591,0,Q3,0,1,1,California,1,1,0,27,2287.25,0,841.59,0.0,3128.84,0,1,95426,1 +45,10,3.59,,,47,Colton,4063,Two Year,United States,6339-RZCBJ,Stayed,0,1,Male,1,DSL,"34.030915, -117.273201",34.030915,-117.273201,0,78.9,0,0,0,,1,0,0,0,Credit Card,1,52202,1,Q3,0,4,0,California,1,1,1,48,3771.5,0,172.32,0.0,3943.82,0,1,92324,0 +35,15,1.54,,,76,Springville,4491,Month-to-Month,United States,4981-FLTMF,Stayed,1,0,Female,1,DSL,"36.245926, -118.693138",36.245926,-118.693138,1,65.2,1,1,3,,1,1,0,1,Bank Withdrawal,1,3546,1,Q3,1,3,0,California,0,0,0,57,3687.85,0,87.78,0.0,3775.63,0,1,93265,0 +58,3,0.0,,,68,Berry Creek,3910,One Year,United States,6281-FKEWS,Stayed,0,1,Female,1,Cable,"39.657228, -121.37778",39.657228,-121.37778,0,49.05,0,0,0,,0,0,1,0,Bank Withdrawal,0,1279,0,Q3,0,5,0,California,1,1,1,44,2265.0,0,0.0,0.0,2265.0,0,1,95916,0 +25,76,28.4,,,35,Sacramento,4955,Two Year,United States,1043-UXOVO,Stayed,0,1,Female,1,Fiber Optic,"38.490508, -121.284171",38.490508,-121.284171,0,113.15,1,0,0,Offer A,1,1,1,0,Credit Card,1,592,1,Q3,0,3,0,California,1,1,1,71,7993.3,0,2016.4,0.0,10009.7,1,1,95830,0 +46,0,31.78,,,76,San Ardo,2303,Month-to-Month,United States,6621-YOBKI,Stayed,0,0,Male,0,,"35.996008, -120.85305",35.996008,-120.85305,0,20.35,0,0,0,,0,0,0,0,Credit Card,1,670,0,Q3,0,4,0,California,0,0,0,5,92.75,0,158.9,0.0,251.65,0,0,93450,0 +67,22,3.62,Price,Extra data charges,71,Riverbank,4074,Month-to-Month,United States,6328-ZPBGN,Churned,0,0,Female,1,Fiber Optic,"37.734971, -120.954271",37.734971,-120.954271,0,95.15,1,0,0,,0,0,1,0,Bank Withdrawal,1,16525,0,Q3,0,2,1,California,1,1,1,11,997.65,0,39.82,0.0,1037.47,0,1,95367,1 +20,59,10.74,,,22,Loma Linda,3186,Two Year,United States,9715-SBVSU,Stayed,1,0,Male,1,DSL,"34.049315, -117.255974",34.049315,-117.255974,1,61.4,0,1,3,,1,1,1,1,Bank Withdrawal,1,18068,0,Q3,1,4,0,California,1,1,0,14,815.55,20,150.36,0.0,985.91,1,0,92354,0 +30,48,22.88,,,62,Vernalis,5926,Month-to-Month,United States,3170-GWYKC,Stayed,0,1,Female,1,Fiber Optic,"37.609095, -121.263381",37.609095,-121.263381,0,104.95,0,0,0,,0,1,1,0,Bank Withdrawal,1,274,1,Q3,0,4,0,California,1,1,1,60,6236.75,0,1372.8,0.0,7609.55,0,1,95385,0 +25,0,5.98,,,20,Modesto,4690,One Year,United States,7244-KXYZN,Stayed,0,0,Female,0,,"37.670526, -120.877572",37.670526,-120.877572,0,20.45,0,0,0,,0,0,0,0,Credit Card,1,13343,0,Q3,0,4,0,California,0,0,0,24,527.35,0,143.52,0.0,670.87,1,0,95357,0 +79,9,36.66,,,36,La Verne,4429,One Year,United States,7529-ZDFXI,Stayed,0,0,Male,1,Fiber Optic,"34.144703, -117.770299",34.144703,-117.770299,1,89.85,1,0,1,,1,0,1,1,Bank Withdrawal,1,35530,0,Q3,1,5,1,California,1,0,0,57,4925.35,0,2089.62,0.0,7014.97,0,1,91750,0 +22,59,8.38,Price,Long distance charges,71,Fresno,4776,One Year,United States,2748-MYRVK,Churned,0,0,Female,1,Fiber Optic,"36.739385, -119.753649",36.739385,-119.753649,0,99.9,1,0,0,Offer B,1,0,0,0,Bank Withdrawal,1,47999,0,Q3,0,3,0,California,1,1,1,63,6137.0,0,527.94,0.0,6664.94,1,1,93702,1 +59,7,28.37,Competitor,Competitor offered higher download speeds,78,Flournoy,5774,Month-to-Month,United States,1963-SVUCV,Churned,0,0,Male,1,DSL,"39.84784, -122.544556",39.84784,-122.544556,0,45.3,0,0,0,,0,0,0,0,Bank Withdrawal,1,84,0,Q3,0,2,0,California,0,0,0,1,45.3,30,28.37,0.0,103.67,0,0,96029,1 +34,8,0.0,Other,Don't know,86,Torrance,3620,Month-to-Month,United States,5673-TIYIB,Churned,0,1,Male,1,DSL,"33.833181, -118.292062",33.833181,-118.292062,0,40.4,0,0,0,Offer E,1,0,1,0,Credit Card,0,17058,1,Q3,0,3,0,California,0,0,0,2,77.15,0,0.0,0.0,77.15,0,1,90502,1 +20,0,27.64,,,55,Pasadena,3756,One Year,United States,1839-UMACK,Stayed,0,0,Male,0,,"34.139402, -118.128658",34.139402,-118.128658,0,25.05,1,0,0,,0,0,0,0,Bank Withdrawal,1,23742,0,Q3,0,5,0,California,0,0,0,42,949.85,0,1160.88,0.0,2110.73,1,0,91106,0 +59,0,36.63,Competitor,Competitor made better offer,92,San Diego,3351,Month-to-Month,United States,4800-VHZKI,Churned,0,0,Female,0,,"32.85723, -117.209782",32.85723,-117.209774,0,19.9,0,0,0,Offer E,0,0,1,0,Credit Card,1,34902,0,Q3,0,3,0,California,0,0,0,1,19.9,0,36.63,0.0,56.53,0,0,92122,1 +37,27,41.57,Competitor,Competitor offered higher download speeds,79,Randsburg,4356,Month-to-Month,United States,5842-POCOP,Churned,0,1,Female,1,Cable,"35.405722, -117.773354",35.405722,-117.773354,1,88.9,0,0,1,,0,1,1,1,Mailed Check,1,117,0,Q3,1,1,0,California,1,1,0,5,454.15,0,207.85,0.0,662.0,0,1,93554,1 +55,0,37.98,,,68,Arcata,5613,Two Year,United States,0626-QXNGV,Stayed,0,0,Female,0,,"40.839958, -124.003757",40.839958,-124.003757,1,24.15,1,0,7,,0,0,1,1,Credit Card,1,19596,0,Q3,1,5,0,California,0,0,0,72,1776.45,0,2734.56,0.0,4511.01,0,0,95521,0 +44,0,17.09,,,65,Cutler,3260,Two Year,United States,5726-CVNYA,Stayed,0,0,Female,0,,"36.497895, -119.285484",36.497895,-119.285484,1,19.85,0,0,8,Offer E,0,0,1,1,Credit Card,1,5519,0,Q3,1,5,0,California,0,0,0,8,146.6,0,136.72,0.0,283.32,0,0,93615,0 +40,2,0.0,,,73,Woodland,2653,Two Year,United States,6119-SPUDB,Stayed,0,1,Male,1,DSL,"38.71967, -121.862416",38.71967,-121.862416,0,38.25,0,0,0,Offer B,0,1,0,0,Credit Card,0,38547,1,Q3,0,3,0,California,0,0,0,46,1755.35,0,0.0,0.0,1755.35,0,1,95695,0 +33,0,22.3,,,57,Glendale,6019,Two Year,United States,5549-ZGHFB,Stayed,1,0,Male,0,,"34.13658, -118.245839",34.13658,-118.245839,1,24.95,1,1,3,,0,0,0,1,Credit Card,1,41390,0,Q3,1,5,0,California,0,0,0,50,1261.45,0,1115.0,0.0,2376.45,0,0,91205,0 +44,0,36.45,,,47,Ben Lomond,4455,One Year,United States,4121-AGSIN,Stayed,0,0,Female,0,,"37.078873, -122.090386",37.078873,-122.090386,1,24.5,1,0,9,,0,0,1,1,Credit Card,1,6407,0,Q3,1,4,0,California,0,0,0,58,1497.9,0,2114.1,9.22,3602.78,0,0,95005,0 +23,42,45.24,,,57,Pioneertown,5582,Two Year,United States,4686-GEFRM,Stayed,0,1,Male,1,Fiber Optic,"34.201108, -116.593456",34.201108,-116.593456,1,98.7,1,0,5,Offer A,1,0,1,1,Bank Withdrawal,1,354,1,Q3,1,3,0,California,1,1,0,70,6858.9,0,3166.8,0.0,10025.7,1,1,92268,0 +49,15,48.93,Competitor,Competitor had better devices,77,Palmdale,5264,Month-to-Month,United States,0236-HFWSV,Churned,0,0,Male,1,Fiber Optic,"34.557711, -118.029441",34.557711,-118.029441,0,93.35,1,0,0,,0,0,1,0,Bank Withdrawal,1,25370,0,Q3,0,1,0,California,1,1,1,15,1444.65,0,733.95,0.0,2178.6,0,1,93552,1 +64,12,0.0,,,73,Esparto,3044,One Year,United States,5199-FPUSP,Stayed,1,0,Male,1,Cable,"38.834469, -122.127193",38.834469,-122.127193,0,34.05,0,2,0,,0,1,0,0,Credit Card,0,2756,1,Q3,0,3,0,California,0,0,0,33,1113.95,0,0.0,0.0,1113.95,0,1,95627,0 +46,0,16.85,,,37,San Jose,5461,Two Year,United States,2263-SFSQZ,Stayed,1,0,Male,0,,"37.246064, -121.749494",37.246064,-121.749494,1,24.95,1,2,7,,0,0,1,1,Credit Card,1,14792,0,Q3,1,4,0,California,0,0,0,51,1222.25,0,859.35,0.0,2081.6,0,0,95138,0 +76,7,8.59,,,69,Woodland,4073,Month-to-Month,United States,2378-VTKDH,Stayed,0,1,Male,1,Fiber Optic,"38.71967, -121.862416",38.71967,-121.862416,1,104.35,1,0,9,Offer B,1,0,1,1,Bank Withdrawal,1,38547,0,Q3,1,5,1,California,1,0,1,65,6578.55,0,558.35,0.0,7136.9,0,1,95695,0 +56,8,12.21,,,24,Sacramento,4466,Month-to-Month,United States,6890-PFRQX,Stayed,0,1,Male,1,DSL,"38.567594, -121.437507",38.567594,-121.437507,0,69.5,1,0,0,,0,1,0,0,Mailed Check,1,15975,0,Q3,0,3,0,California,0,0,1,18,1199.4,0,219.78,0.0,1419.18,0,1,95819,0 +45,15,0.0,,,55,Susanville,5112,One Year,United States,4999-IEZLT,Stayed,0,0,Male,1,Cable,"40.559177, -120.612113",40.559177,-120.612113,0,29.45,0,0,0,,0,0,0,0,Credit Card,0,19440,1,Q3,0,3,0,California,0,0,0,66,1983.15,0,0.0,0.0,1983.15,0,1,96130,0 +34,0,7.33,,,24,Santa Rosa,2252,One Year,United States,9522-ZSINC,Stayed,0,0,Male,0,,"38.468893, -122.580539",38.468893,-122.580539,0,19.95,0,0,0,Offer D,0,0,1,0,Bank Withdrawal,1,25718,0,Q3,0,3,0,California,0,0,0,13,253.8,0,95.29,0.0,349.09,0,0,95409,0 +20,59,13.8,,,61,Elk Creek,5415,Month-to-Month,United States,9529-OFXHY,Stayed,0,0,Male,1,Fiber Optic,"39.53222, -122.594879",39.53222,-122.594879,0,87.75,1,0,0,,0,1,1,0,Bank Withdrawal,1,587,0,Q3,0,3,0,California,0,0,1,15,1242.2,0,207.0,0.0,1449.2,1,1,95939,0 +45,28,28.04,,,63,Venice,5968,Month-to-Month,United States,2027-CWDNU,Stayed,1,0,Male,1,Fiber Optic,"33.991782, -118.479229",33.991782,-118.479229,1,85.6,0,3,1,,0,0,1,1,Bank Withdrawal,1,31021,1,Q3,1,4,0,California,1,1,0,18,1601.5,0,504.72,0.0,2106.22,0,1,90291,0 +47,25,0.0,,,42,Warner Springs,2187,Two Year,United States,8106-GWQOK,Stayed,0,0,Male,1,Cable,"33.323705, -116.626907",33.323705,-116.626907,1,60.0,0,0,5,,1,1,1,1,Bank Withdrawal,0,1205,1,Q3,1,3,0,California,1,1,1,38,2193.2,0,0.0,0.0,2193.2,0,1,92086,0 +48,23,0.0,,,38,Temecula,5977,Month-to-Month,United States,1049-FYSYG,Stayed,0,1,Female,1,DSL,"33.507255, -117.029473",33.507255,-117.029473,1,35.65,0,0,5,Offer D,1,0,1,1,Credit Card,0,46171,0,Q3,1,3,0,California,0,0,0,17,646.05,0,0.0,0.0,646.05,0,1,92592,0 +61,0,19.75,Competitor,Competitor made better offer,94,Lemoore,4931,Two Year,United States,8515-OCTJS,Churned,0,0,Female,0,,"36.303666, -119.825657",36.303666,-119.825657,0,24.75,1,0,0,Offer C,0,0,0,0,Credit Card,1,30419,0,Q3,0,3,0,California,0,0,0,25,692.1,0,493.75,0.0,1185.85,0,0,93245,1 +50,24,47.05,,,53,Honeydew,4617,Two Year,United States,9348-ROUAI,Stayed,1,1,Female,1,Cable,"40.342928, -124.063329",40.342928,-124.063329,1,90.3,1,2,5,Offer B,1,1,0,1,Credit Card,1,82,1,Q3,1,3,0,California,1,1,1,59,5194.05,0,2775.95,0.0,7970.0,0,1,95545,0 +26,42,43.99,Competitor,Competitor made better offer,90,Novato,3937,Month-to-Month,United States,6941-PMGEP,Churned,0,0,Female,1,Fiber Optic,"38.135897, -122.563683",38.135897,-122.563683,0,80.0,0,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,16429,0,Q3,0,3,0,California,1,1,0,5,412.5,10,219.95,40.0,602.45,1,0,94945,1 +67,14,38.79,,,27,Lucerne Valley,5137,Month-to-Month,United States,8490-BXHEO,Stayed,0,0,Male,1,Fiber Optic,"34.508417, -116.856103",34.508417,-116.856103,0,80.55,1,0,0,,1,0,1,0,Credit Card,1,5256,0,Q3,0,5,1,California,0,0,0,18,1411.65,0,698.22,0.0,2109.87,0,1,92356,0 +19,58,2.43,,,25,Mission Viejo,5328,Two Year,United States,5846-NEQVZ,Stayed,0,1,Male,1,Cable,"33.611945, -117.665867",33.611945,-117.665867,1,70.85,0,0,3,,0,1,1,1,Credit Card,1,46371,1,Q3,1,4,0,California,1,1,0,71,4973.4,0,172.53,0.0,5145.93,1,1,92691,0 +32,57,30.06,,,45,Mariposa,5144,Two Year,United States,7771-CFQRQ,Stayed,1,0,Female,1,DSL,"37.526791, -119.99437",37.526791,-119.99437,1,63.8,0,3,0,,1,0,0,1,Bank Withdrawal,1,10226,1,Q3,0,3,0,California,1,1,0,47,3007.25,80,1412.82,0.0,4500.07,0,0,95338,0 +25,58,48.48,Dissatisfaction,Service dissatisfaction,83,Huntington Park,5026,Month-to-Month,United States,4585-HETAI,Churned,0,1,Female,1,Fiber Optic,"33.97803, -118.217141",33.97803,-118.217141,1,73.75,0,0,5,,0,0,1,1,Bank Withdrawal,1,78114,0,Q3,1,1,0,California,0,1,0,4,325.45,0,193.92,0.0,519.37,1,1,90255,1 +48,0,22.49,,,78,Hermosa Beach,5741,One Year,United States,3887-PBQAO,Stayed,0,0,Female,0,,"33.86532, -118.396336",33.86532,-118.396336,1,25.9,1,0,4,Offer B,0,0,1,1,Credit Card,1,18693,0,Q3,1,4,0,California,0,0,0,45,1216.6,0,1012.05,0.0,2228.65,0,0,90254,0 +65,4,16.34,Competitor,Competitor had better devices,82,Piercy,6363,Month-to-Month,United States,1891-FZYSA,Churned,0,0,Male,1,Fiber Optic,"39.955587, -123.681175",39.955587,-123.681175,1,89.95,1,0,1,,1,0,1,1,Bank Withdrawal,1,200,0,Q3,1,1,1,California,0,0,1,69,6143.15,110,1127.46,6.79,7373.82,0,0,95587,1 +52,2,19.84,,,70,Pasadena,6358,Month-to-Month,United States,6908-VVYHM,Stayed,0,0,Male,1,Fiber Optic,"34.165383, -118.123752",34.165383,-118.123752,1,90.65,1,0,1,Offer B,1,0,1,1,Bank Withdrawal,1,38460,0,Q3,1,5,0,California,1,1,0,65,5931.0,110,1289.6,0.0,7330.6,0,0,91104,0 +63,19,2.48,,,62,San Clemente,5980,Two Year,United States,0479-HMSWA,Stayed,1,1,Female,1,Fiber Optic,"33.429488, -117.609432",33.429488,-117.609432,0,105.45,0,1,0,Offer C,1,0,1,0,Bank Withdrawal,1,34946,1,Q3,0,5,0,California,1,1,1,26,2715.3,0,64.48,0.0,2779.78,0,1,92672,0 +25,26,28.86,Competitor,Competitor had better devices,65,Capitola,3039,Month-to-Month,United States,8642-GVWRF,Churned,0,1,Female,1,Fiber Optic,"36.977025, -121.952864",36.977025,-121.952864,1,79.7,0,0,1,,1,0,0,1,Bank Withdrawal,1,9673,0,Q3,1,1,0,California,0,0,0,2,165.0,0,57.72,0.0,222.72,1,1,95010,1 +49,0,30.31,,,29,Norwalk,4670,One Year,United States,7872-BAAZR,Stayed,1,0,Female,0,,"33.905963, -118.08263",33.905963,-118.08263,1,19.55,0,1,10,Offer B,0,0,0,1,Bank Withdrawal,1,103214,0,Q3,1,5,0,California,0,0,0,53,1007.9,0,1606.43,0.0,2614.33,0,0,90650,0 +68,15,32.12,,,75,Compton,5838,Two Year,United States,2883-ILGWO,Stayed,0,0,Male,1,Fiber Optic,"33.912246, -118.236773",33.912246,-118.236773,0,104.9,1,0,0,,1,0,1,0,Bank Withdrawal,1,29825,1,Q3,0,5,1,California,1,0,1,57,5913.95,90,1830.84,1.69,7833.1,0,0,90222,0 +32,0,1.42,,,32,Red Bluff,4695,One Year,United States,8969-PRHFK,Stayed,0,0,Male,0,,"40.186772, -122.388361",40.186772,-122.388361,0,19.65,0,0,0,Offer D,0,0,0,0,Credit Card,1,26438,0,Q3,0,3,0,California,0,0,0,18,411.25,0,25.56,0.0,436.81,0,0,96080,0 +74,23,12.33,,,34,Los Olivos,2225,One Year,United States,2522-WLNSF,Stayed,0,1,Female,1,Cable,"34.70434, -120.02609",34.70434,-120.02609,1,64.2,0,0,2,,0,0,0,1,Bank Withdrawal,1,1317,1,Q3,1,4,1,California,0,0,1,34,2106.3,0,419.22,0.0,2525.52,0,1,93441,0 +45,25,9.23,Other,Moved,74,Dunnigan,2283,Month-to-Month,United States,4236-XPXAV,Churned,0,0,Female,1,Fiber Optic,"38.931425, -121.946081",38.931425,-121.946081,1,99.15,0,0,1,,1,0,1,1,Mailed Check,1,19,1,Q3,1,2,0,California,1,1,1,5,465.05,0,46.15,0.0,511.2,0,1,95937,1 +42,9,29.11,Competitor,Competitor had better devices,92,Whittier,2220,Month-to-Month,United States,1602-IJQQE,Churned,0,0,Female,1,Fiber Optic,"33.972119, -118.020188",33.972119,-118.020188,0,75.35,1,0,0,Offer E,0,0,0,0,Bank Withdrawal,1,26265,0,Q3,0,1,0,California,0,0,0,4,338.1,0,116.44,0.0,454.54,0,1,90602,1 +69,19,0.0,,,67,Sacramento,4865,Two Year,United States,0222-CNVPT,Stayed,0,0,Male,1,DSL,"38.53508, -121.444144",38.53508,-121.444144,0,48.8,0,0,0,Offer B,0,1,1,0,Credit Card,0,37031,0,Q3,0,3,1,California,1,1,1,52,2555.05,0,0.0,0.0,2555.05,0,1,95820,0 +59,6,27.68,,,35,Rowland Heights,6153,One Year,United States,7188-CBBBA,Stayed,0,1,Female,1,Fiber Optic,"33.976753, -117.897367",33.976753,-117.897367,0,95.5,1,0,0,,1,0,1,0,Bank Withdrawal,1,46342,0,Q3,0,5,0,California,0,0,1,65,6153.85,80,1799.2,0.0,8033.05,0,0,91748,0 +60,22,33.36,,,79,Irvine,2325,Month-to-Month,United States,5348-CAGXB,Stayed,0,1,Male,1,Fiber Optic,"33.680302, -117.833296",33.680302,-117.833296,0,89.55,1,0,0,Offer D,0,0,1,0,Bank Withdrawal,1,22499,0,Q3,0,4,0,California,0,0,1,12,1021.75,0,400.32,0.0,1422.07,0,1,92614,0 +60,10,11.48,,,28,Pittsburg,5058,One Year,United States,9711-FJTBX,Stayed,1,1,Male,1,Fiber Optic,"38.006047, -121.916834",38.006047,-121.916834,1,85.85,0,1,4,,1,0,1,1,Credit Card,1,78816,1,Q3,1,4,0,California,0,0,0,56,4793.8,0,642.88,0.0,5436.68,0,1,94565,0 +24,0,26.12,Price,Long distance charges,76,Delhi,3820,Month-to-Month,United States,2002-MZHWP,Churned,0,0,Female,0,,"37.422961, -120.765493",37.422961,-120.765493,0,20.5,0,0,0,Offer E,0,0,0,0,Credit Card,1,10159,0,Q3,0,2,0,California,0,0,0,1,20.5,0,26.12,0.0,46.62,1,0,95315,1 +80,15,22.95,,,73,Artesia,4040,One Year,United States,2519-LBNQL,Stayed,0,1,Male,1,Fiber Optic,"33.867593, -118.080637",33.867593,-118.080637,1,104.35,1,0,2,,1,0,1,1,Bank Withdrawal,1,16398,0,Q3,1,4,1,California,1,1,1,60,6339.45,0,1377.0,41.23,7675.22,0,1,90701,0 +34,56,25.34,Attitude,Attitude of support person,86,Marina Del Rey,5806,Month-to-Month,United States,8637-XJIVR,Churned,1,0,Female,1,Fiber Optic,"33.977468, -118.445475",33.977468,-118.445475,0,78.95,1,3,0,,0,1,1,0,Bank Withdrawal,1,18058,0,Q3,0,1,0,California,0,0,0,12,927.35,80,304.08,0.0,1311.43,0,0,90292,1 +65,28,37.78,,,40,Hamilton City,4496,Two Year,United States,5150-ITWWB,Joined,0,0,Male,1,Fiber Optic,"39.732767, -122.042298",39.732767,-122.042298,0,94.85,1,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,1931,0,Q3,0,4,1,California,1,1,1,3,335.75,0,113.34,0.0,449.09,0,1,95951,0 +33,7,19.2,Dissatisfaction,Service dissatisfaction,76,Pinecrest,5338,Month-to-Month,United States,3934-HXCFZ,Churned,0,1,Male,1,Fiber Optic,"38.224869, -119.755729",38.224869,-119.755729,1,99.25,1,0,1,Offer D,1,1,1,1,Bank Withdrawal,1,235,0,Q3,1,1,0,California,0,0,1,23,2186.4,0,441.6,0.0,2628.0,0,1,95364,1 +75,19,5.6,,,47,Cantua Creek,6051,Two Year,United States,5135-GRQJV,Stayed,0,1,Male,1,Fiber Optic,"36.488056, -120.407691",36.488056,-120.407691,1,114.5,1,0,4,Offer A,1,1,1,1,Mailed Check,1,1766,1,Q3,1,3,1,California,1,1,1,72,8331.95,0,403.2,0.0,8735.15,0,1,93608,0 +54,0,2.61,,,42,Palo Alto,4035,Two Year,United States,5787-KXGIY,Stayed,0,0,Male,0,,"37.45809, -122.115398",37.45809,-122.115398,1,19.3,0,0,3,,0,0,0,1,Credit Card,1,45499,0,Q3,1,3,0,California,0,0,0,72,1304.8,0,187.92,0.0,1492.72,0,0,94303,0 +46,0,35.59,,,55,San Francisco,4852,Month-to-Month,United States,7526-IVLYU,Joined,0,0,Male,0,,"37.791998, -122.408653",37.791998,-122.408653,0,19.65,0,0,0,,0,0,1,0,Credit Card,1,13723,0,Q3,0,5,0,California,0,0,0,3,68.35,0,106.77,0.0,175.12,0,0,94108,0 +45,21,0.0,,,24,Boulevard,2973,Month-to-Month,United States,9026-LHEVG,Stayed,0,0,Female,1,DSL,"32.677097, -116.304991",32.677097,-116.304991,0,40.75,0,0,0,Offer E,1,0,0,0,Bank Withdrawal,0,1509,0,Q3,0,4,0,California,1,1,0,9,359.4,20,0.0,0.0,379.4,0,0,91905,0 +64,24,8.56,Competitor,Competitor made better offer,81,San Diego,3424,Month-to-Month,United States,5167-ZFFMM,Churned,0,0,Male,1,Fiber Optic,"32.85723, -117.209777",32.85723,-117.209774,0,90.85,1,0,0,Offer E,1,0,1,0,Credit Card,1,34902,0,Q3,0,3,0,California,1,1,0,1,90.85,0,8.56,0.0,99.41,0,1,92122,1 +64,76,40.68,,,25,Shasta Lake,2042,Month-to-Month,United States,7776-QGYJC,Stayed,1,1,Female,1,Fiber Optic,"40.692523, -122.369876",40.692523,-122.369876,1,81.5,0,5,7,Offer C,0,0,1,1,Bank Withdrawal,1,6277,1,Q3,1,5,0,California,0,0,0,39,3107.3,0,1586.52,0.0,4693.82,0,1,96019,0 +57,19,44.95,,,51,Meridian,4612,One Year,United States,2599-CZABP,Stayed,0,0,Male,1,DSL,"39.068071, -121.832638",39.068071,-121.832638,1,44.6,0,0,1,Offer D,0,0,0,1,Bank Withdrawal,1,776,0,Q3,1,3,0,California,0,0,0,14,641.25,0,629.3,0.0,1270.55,0,1,95957,0 +40,0,42.55,,,26,Santa Ana,5895,One Year,United States,6546-OPBBH,Stayed,1,0,Male,0,,"33.719869, -117.907063",33.719869,-117.907063,1,23.95,1,3,1,,0,0,1,1,Credit Card,1,91188,0,Q3,1,5,0,California,0,0,0,51,1216.35,0,2170.05,0.0,3386.4,0,0,92704,0 +34,0,38.96,,,56,San Jacinto,4996,Month-to-Month,United States,7531-GQHME,Stayed,0,0,Male,0,,"33.806708, -117.02007",33.806708,-117.02007,0,20.05,0,0,0,Offer D,0,0,0,0,Credit Card,1,4456,0,Q3,0,4,0,California,0,0,0,12,265.45,0,467.52,0.0,732.97,0,0,92582,0 +19,26,2.76,,,28,Gridley,4911,Month-to-Month,United States,1769-GRUIK,Stayed,0,0,Female,1,Fiber Optic,"39.346898, -121.759537",39.346898,-121.759537,0,71.1,0,0,0,Offer D,0,0,1,0,Bank Withdrawal,1,9763,0,Q3,0,5,0,California,0,0,0,18,1247.75,150,49.68,0.0,1447.43,1,0,95948,0 +55,12,0.0,,,38,Rancho Cucamonga,5323,One Year,United States,2361-FJWNO,Stayed,0,0,Male,1,Cable,"34.245289, -117.642503",34.245289,-117.642503,0,36.0,0,0,0,,1,0,0,0,Credit Card,0,23079,1,Q3,0,3,0,California,0,0,0,40,1382.9,130,0.0,0.0,1512.9,0,0,91737,0 +29,69,12.69,,,37,Long Beach,3194,Month-to-Month,United States,9576-SYUHJ,Stayed,0,0,Male,1,Fiber Optic,"33.797638, -118.11662",33.797638,-118.11662,0,91.15,1,0,0,Offer C,0,1,1,0,Bank Withdrawal,1,38902,0,Q3,0,3,0,California,0,0,1,37,3369.25,50,469.53,17.5,3871.28,1,0,90815,0 +73,14,8.3,,,25,Witter Springs,4887,One Year,United States,4476-OSWTN,Stayed,0,1,Male,1,Fiber Optic,"39.222323, -122.985488",39.222323,-122.985488,1,110.55,1,0,2,,0,1,1,1,Mailed Check,1,240,1,Q3,1,3,1,California,1,0,1,69,7610.1,0,572.7,0.0,8182.8,0,1,95493,0 +26,48,0.0,,,52,Ramona,4106,Month-to-Month,United States,9013-AQORL,Stayed,1,1,Female,1,DSL,"33.044541, -116.833922",33.044541,-116.833922,0,45.55,0,2,0,Offer B,1,0,0,0,Credit Card,0,33104,0,Q3,0,3,0,California,1,1,0,48,2108.35,0,0.0,0.0,2108.35,1,1,92065,0 +36,12,26.55,,,65,Whittier,3826,Month-to-Month,United States,5712-AHQNN,Stayed,0,1,Female,1,Fiber Optic,"34.007353, -118.033683",34.007353,-118.033683,0,91.65,0,0,0,,1,0,1,0,Bank Withdrawal,1,32050,0,Q3,0,5,0,California,0,0,1,43,3954.1,0,1141.65,0.0,5095.75,0,1,90601,0 +27,48,49.43,Attitude,Attitude of support person,76,Madera,3042,Month-to-Month,United States,1820-TQVEV,Churned,0,0,Male,1,Fiber Optic,"37.004068, -119.930027",37.004068,-119.930027,0,69.55,0,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,49247,0,Q3,0,2,0,California,0,1,0,1,69.55,0,49.43,0.0,118.98,1,1,93638,1 +28,59,10.11,,,60,Paramount,6452,Two Year,United States,0363-SVHYR,Stayed,1,1,Male,1,DSL,"33.897122, -118.164432",33.897122,-118.164432,1,86.85,1,3,10,Offer A,1,1,0,1,Bank Withdrawal,1,55306,1,Q3,1,4,0,California,1,1,1,71,6263.8,0,717.81,0.0,6981.61,1,1,90723,0 +45,14,13.51,,,38,San Leandro,3903,Month-to-Month,United States,5651-CPDND,Stayed,0,0,Male,1,DSL,"37.704384, -122.126703",37.704384,-122.126703,0,46.0,0,0,0,Offer D,0,0,0,0,Credit Card,1,36568,0,Q3,0,4,0,California,0,0,0,10,492.1,0,135.1,0.0,627.2,0,1,94578,0 +35,16,41.85,,,77,Mecca,3259,Month-to-Month,United States,9053-EJUNL,Stayed,0,0,Male,1,Fiber Optic,"33.543835, -115.993906",33.543835,-115.993906,0,89.2,1,0,0,Offer B,1,0,1,0,Bank Withdrawal,1,8768,0,Q3,0,5,0,California,0,0,1,41,3645.75,0,1715.85,2.21,5359.39,0,1,92254,0 +40,27,29.56,,,36,Ukiah,6032,Month-to-Month,United States,3404-JNXAX,Stayed,1,0,Female,1,Fiber Optic,"39.134075, -123.23422",39.134075,-123.23422,1,80.75,1,2,9,Offer B,0,0,1,1,Bank Withdrawal,1,30988,1,Q3,1,4,0,California,0,0,0,51,4116.9,0,1507.56,0.0,5624.46,0,1,95482,0 +32,26,11.56,,,54,Pomona,3885,Month-to-Month,United States,4795-WRNVT,Stayed,0,0,Female,1,DSL,"34.067932, -117.785168",34.067932,-117.785168,0,65.1,0,0,0,,1,1,0,0,Credit Card,1,36057,0,Q3,0,3,0,California,0,0,1,40,2586.0,0,462.4,0.0,3048.4,0,1,91768,0 +50,30,35.32,Dissatisfaction,Poor expertise of online support,65,Ferndale,3849,One Year,United States,9831-BPFRI,Churned,0,1,Female,1,Fiber Optic,"40.4785, -124.301372",40.4785,-124.301372,1,89.55,1,0,1,,1,0,1,1,Bank Withdrawal,1,2965,1,Q3,1,2,0,California,0,0,0,39,3474.45,0,1377.48,0.0,4851.93,0,1,95536,1 +54,57,16.75,,,72,Tupman,5265,Two Year,United States,9769-TSBZE,Stayed,1,0,Female,1,DSL,"35.316263, -119.402559",35.316263,-119.402559,0,66.0,1,3,0,,1,1,0,0,Bank Withdrawal,1,236,1,Q3,0,3,0,California,0,0,0,70,4891.5,90,1172.5,0.0,6154.0,0,0,93276,0 +62,0,42.25,,,56,Weldon,3313,One Year,United States,9620-QJREV,Stayed,0,0,Male,0,,"35.55647, -118.244914",35.55647,-118.244914,0,20.55,0,0,0,Offer B,0,0,0,0,Credit Card,1,1935,0,Q3,0,5,0,California,0,0,0,47,1013.05,0,1985.75,0.0,2998.8,0,0,93283,0 +40,14,15.53,,,42,Crestline,3475,Month-to-Month,United States,8087-LGYHQ,Stayed,0,1,Male,1,Fiber Optic,"34.248061, -117.29028",34.248061,-117.29028,0,94.05,0,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,10484,0,Q3,0,4,0,California,1,1,1,9,811.65,0,139.77,0.0,951.42,0,1,92325,0 +24,52,16.15,,,47,Potrero,5515,Two Year,United States,2904-GGUAZ,Stayed,0,0,Female,1,Fiber Optic,"32.619465, -116.593605",32.619465,-116.593605,1,84.05,1,0,8,Offer A,1,1,1,1,Bank Withdrawal,1,905,0,Q3,1,4,0,California,0,1,0,72,6052.25,0,1162.8,0.0,7215.05,1,1,91963,0 +70,16,8.98,,,37,Hughson,2399,One Year,United States,4468-KAZHE,Stayed,0,0,Female,1,DSL,"37.5923, -120.853288",37.5923,-120.853288,1,60.0,0,0,1,,1,0,1,1,Bank Withdrawal,1,6822,0,Q3,1,5,1,California,1,0,0,20,1259.35,0,179.6,0.0,1438.95,0,1,95326,0 +64,0,10.94,,,55,San Diego,5974,Two Year,United States,0704-VCUMB,Stayed,0,0,Female,0,,"32.747484, -117.166877",32.747484,-117.166877,1,20.25,0,0,1,,0,0,0,1,Credit Card,1,30202,0,Q3,1,3,0,California,0,0,0,61,1278.8,0,667.34,5.15,1940.99,0,0,92103,0 +69,23,41.13,,,71,Vacaville,3283,One Year,United States,5651-WYIPH,Stayed,0,0,Female,1,Cable,"38.419088, -122.024568",38.419088,-122.024568,0,49.85,0,0,0,,1,0,1,0,Credit Card,1,32564,0,Q3,0,3,1,California,0,0,0,18,865.75,0,740.34,0.0,1606.09,0,1,95688,0 +77,16,37.4,,,47,Anaheim,5691,Month-to-Month,United States,9279-CJEOJ,Stayed,0,0,Female,1,Fiber Optic,"33.844983, -117.952151",33.844983,-117.952151,0,95.4,1,0,0,,0,0,1,0,Bank Withdrawal,1,60553,0,Q3,0,4,1,California,1,0,1,21,2025.1,0,785.4,0.0,2810.5,0,1,92801,0 +73,19,38.06,Competitor,Competitor made better offer,87,San Diego,4424,Month-to-Month,United States,6029-WTIPC,Churned,0,1,Male,1,Fiber Optic,"32.787836, -117.232360",32.787836,-117.232376,0,101.1,1,0,0,Offer C,0,0,1,0,Bank Withdrawal,1,46086,0,Q3,0,1,1,California,1,0,1,37,3744.05,0,1408.22,0.0,5152.27,0,1,92109,1 +52,17,25.25,,,52,Los Olivos,5491,Month-to-Month,United States,9308-ANMVE,Stayed,1,0,Male,1,Cable,"34.70434, -120.02609",34.70434,-120.02609,0,55.3,0,2,0,Offer B,1,1,1,0,Bank Withdrawal,1,1317,0,Q3,0,3,0,California,0,0,0,47,2654.05,0,1186.75,0.0,3840.8,0,1,93441,0 +44,0,6.61,,,67,Lagunitas,3010,Month-to-Month,United States,3806-YAZOV,Joined,0,0,Female,0,,"38.021772, -122.691744",38.021772,-122.691744,0,18.8,0,0,0,Offer E,0,0,0,0,Credit Card,1,821,0,Q3,0,4,0,California,0,0,0,3,56.0,0,19.83,0.0,75.83,0,0,94938,0 +72,21,0.0,,,39,Redcrest,2166,One Year,United States,4023-RTIQM,Stayed,0,1,Female,1,DSL,"40.363446, -123.835041",40.363446,-123.835041,1,50.4,0,0,10,Offer C,1,1,1,1,Credit Card,0,400,0,Q3,1,3,1,California,1,0,0,31,1580.1,0,0.0,0.0,1580.1,0,1,95569,0 +62,21,23.2,Attitude,Attitude of support person,91,Mission Hills,3394,Month-to-Month,United States,1285-OKIPP,Churned,1,0,Male,1,Fiber Optic,"34.266389, -118.459744",34.266389,-118.459744,0,79.9,0,3,0,,0,0,0,0,Bank Withdrawal,1,17112,0,Q3,0,2,0,California,1,1,0,1,79.9,0,23.2,0.0,103.1,0,1,91345,1 +34,14,17.57,Other,Don't know,74,Annapolis,5353,One Year,United States,8559-CIZFV,Churned,0,0,Male,1,Cable,"38.731055, -123.316553",38.731055,-123.316553,1,77.5,1,0,1,Offer D,1,1,0,1,Mailed Check,1,747,1,Q3,1,2,0,California,0,0,1,21,1625.0,80,368.97,18.39,2055.58,0,0,95412,1 +42,28,18.47,,,37,Stanford,6499,Two Year,United States,0383-CLDDA,Stayed,0,1,Female,1,DSL,"37.424342, -122.165641",37.424342,-122.165641,0,85.35,1,0,0,Offer A,0,1,1,0,Credit Card,1,13386,1,Q3,0,3,0,California,1,1,1,69,5897.4,0,1274.43,0.0,7171.83,0,1,94305,0 +61,0,4.79,,,61,Cassel,3403,Two Year,United States,6518-KZXCB,Stayed,0,0,Male,0,,"40.936285, -121.572692",40.936285,-121.572692,0,25.25,1,0,0,Offer D,0,0,0,0,Credit Card,1,344,0,Q3,0,4,0,California,0,0,0,22,566.5,0,105.38,0.0,671.88,0,0,96016,0 +49,22,35.11,,,26,Rancho Cucamonga,4551,Two Year,United States,6614-FHDBO,Stayed,0,1,Male,1,Fiber Optic,"34.132275, -117.611478",34.132275,-117.611478,0,109.2,1,0,0,,1,0,0,0,Bank Withdrawal,1,39064,1,Q3,0,3,0,California,1,1,1,72,7878.3,0,2527.92,0.0,10406.22,0,1,91701,0 +77,4,6.23,Attitude,Attitude of support person,73,Sacramento,2174,Month-to-Month,United States,4248-HCETZ,Churned,0,1,Male,1,Fiber Optic,"38.584505, -121.491956",38.584505,-121.491956,1,79.65,0,0,1,Offer C,1,0,1,1,Credit Card,1,16599,0,Q3,1,3,1,California,0,0,0,30,2365.15,0,186.9,0.0,2552.05,0,1,95814,1 +58,12,40.58,,,44,Sacramento,5111,Month-to-Month,United States,0396-YCHWO,Stayed,0,0,Male,1,Fiber Optic,"38.486502, -121.334051",38.486502,-121.334051,1,95.4,1,0,4,Offer C,0,0,1,1,Bank Withdrawal,1,11396,0,Q3,1,3,0,California,1,1,1,36,3474.2,0,1460.88,0.0,4935.08,0,1,95829,0 +48,8,0.0,,,25,Victorville,2673,Two Year,United States,5656-MJEFC,Stayed,0,1,Male,1,Cable,"34.486835, -117.362274",34.486835,-117.362274,1,48.15,0,0,10,Offer B,0,1,0,1,Credit Card,0,63235,1,Q3,1,4,0,California,0,0,1,42,2032.3,0,0.0,0.0,2032.3,0,1,92392,0 +40,76,0.0,,,41,San Diego,5409,One Year,United States,6598-KELSS,Stayed,1,0,Male,1,DSL,"32.774046, -117.142454",32.774046,-117.142454,0,43.05,0,3,0,Offer B,1,1,1,0,Bank Withdrawal,0,11650,0,Q3,0,3,0,California,0,0,1,50,2208.05,0,0.0,0.0,2208.05,0,1,92108,0 +57,0,45.19,,,72,Whittier,3924,Month-to-Month,United States,2061-VVFST,Stayed,0,0,Female,0,,"33.976678, -118.065875",33.976678,-118.065875,1,19.5,0,0,1,,0,0,0,1,Bank Withdrawal,1,32148,0,Q3,1,4,0,California,0,0,0,37,805.2,0,1672.03,0.0,2477.23,0,0,90606,0 +31,3,7.94,,,21,Davis Creek,5354,Month-to-Month,United States,4132-KALRO,Stayed,0,0,Female,1,Fiber Optic,"41.750354, -120.403885",41.750354,-120.403885,0,100.85,1,0,0,Offer E,0,0,1,0,Credit Card,1,104,1,Q3,0,4,0,California,1,1,1,4,399.25,10,31.76,0.0,441.01,0,0,96108,0 +39,5,25.77,,,30,Culver City,3178,Month-to-Month,United States,2273-QCKXA,Joined,0,0,Male,1,Cable,"34.019323, -118.391902",34.019323,-118.391902,0,49.05,0,0,0,,0,0,0,0,Credit Card,1,15195,1,Q3,0,3,0,California,0,0,0,1,49.05,0,25.77,0.0,74.82,0,1,90232,0 +66,24,22.9,,,63,Cabazon,5610,Two Year,United States,6557-BZXLQ,Stayed,0,0,Male,1,Fiber Optic,"33.929812, -116.76058",33.929812,-116.76058,0,69.65,0,0,0,Offer D,0,0,0,0,Bank Withdrawal,1,2355,0,Q3,0,3,1,California,0,0,0,16,1043.3,0,366.4,0.0,1409.7,0,1,92230,0 +60,0,26.99,,,20,Stonyford,4375,Two Year,United States,9764-REAFF,Stayed,0,0,Female,0,,"39.288127, -122.415841",39.288127,-122.415841,1,18.4,0,0,9,Offer B,0,0,0,1,Bank Withdrawal,1,844,0,Q3,1,4,0,California,0,0,0,59,1057.85,0,1592.41,0.0,2650.26,0,0,95979,0 +39,13,20.14,,,78,Dulzura,4933,Month-to-Month,United States,3038-PQIUY,Stayed,0,1,Female,1,DSL,"32.622999, -116.687855",32.622999,-116.687855,0,66.15,1,0,0,,1,1,1,0,Bank Withdrawal,1,727,0,Q3,0,4,0,California,0,0,0,38,2522.4,0,765.32,0.0,3287.72,0,1,91917,0 +20,69,33.28,,,36,Santa Barbara,4648,Month-to-Month,United States,8963-JLGJT,Joined,1,1,Male,1,Cable,"34.037342, -119.80079",34.037342,-119.80079,0,55.9,0,1,0,Offer E,0,1,0,0,Credit Card,1,25771,0,Q3,0,4,0,California,0,1,0,3,157.55,0,99.84,0.0,257.39,1,1,93105,0 +57,30,37.39,,,41,Gardena,5937,Two Year,United States,8345-MVDYC,Stayed,0,1,Female,1,DSL,"33.876482, -118.284077",33.876482,-118.284077,0,81.65,0,0,0,Offer B,0,1,0,0,Bank Withdrawal,1,9960,1,Q3,0,3,0,California,1,1,1,45,3618.7,0,1682.55,0.0,5301.25,0,1,90248,0 +74,17,48.85,Competitor,Competitor made better offer,69,Los Angeles,5302,Month-to-Month,United States,7495-OOKFY,Churned,1,0,Female,1,Fiber Optic,"34.044271, -118.185237",34.044271,-118.185237,1,80.65,1,1,1,Offer E,1,0,1,1,Credit Card,1,55668,0,Q3,1,3,1,California,0,0,0,8,633.3,0,390.8,0.0,1024.1,0,1,90063,1 +41,7,48.37,,,70,Sanger,5345,Two Year,United States,9135-MGVPY,Stayed,0,1,Male,1,DSL,"36.819628, -119.440414",36.819628,-119.440414,1,84.7,0,0,10,,1,1,1,1,Credit Card,1,28991,1,Q3,1,3,0,California,1,1,1,69,5878.9,0,3337.53,0.0,9216.43,0,1,93657,0 +21,0,22.22,,,55,Studio City,5534,Two Year,United States,7096-ZNBZI,Stayed,0,0,Female,0,,"34.139082, -118.39275",34.139082,-118.39275,1,26.45,1,0,1,Offer A,0,0,0,1,Credit Card,1,26157,0,Q3,1,4,0,California,0,0,0,72,1914.5,0,1599.84,0.0,3514.34,1,0,91604,0 +25,0,16.57,,,23,Orange,6469,Two Year,United States,8838-GPHZP,Stayed,0,0,Female,0,,"33.784597, -117.844535",33.784597,-117.844535,0,20.6,0,0,0,,0,0,1,0,Credit Card,1,15396,0,Q3,0,5,0,California,0,0,0,63,1298.7,0,1043.91,0.0,2342.61,1,0,92866,0 +44,14,40.26,Other,Moved,68,Oakland,3553,One Year,United States,3707-LRWZD,Churned,0,0,Female,1,Fiber Optic,"37.828416, -122.216005",37.828416,-122.216005,0,84.05,1,0,0,,0,0,0,0,Bank Withdrawal,1,36517,0,Q3,0,2,0,California,0,0,1,32,2781.85,0,1288.32,0.0,4070.17,0,1,94611,1 +46,6,10.33,,,41,Torrance,4322,One Year,United States,2511-MORQY,Stayed,0,1,Male,1,DSL,"33.833181, -118.292062",33.833181,-118.292062,1,54.9,1,0,4,Offer B,0,0,0,1,Bank Withdrawal,1,17058,0,Q3,1,4,0,California,0,0,0,50,2614.1,0,516.5,0.0,3130.6,0,1,90502,0 +73,27,17.25,Competitor,Competitor offered more data,82,San Jose,4553,Month-to-Month,United States,5293-WXJAK,Churned,0,1,Female,1,Fiber Optic,"37.28682, -121.723877",37.28682,-121.723877,1,104.05,1,0,5,,0,0,1,1,Bank Withdrawal,1,15798,1,Q3,1,3,1,California,1,0,1,11,1133.65,0,189.75,0.0,1323.4,0,1,95135,1 +33,22,34.51,,,76,Point Reyes Station,5842,Month-to-Month,United States,7883-ROJOC,Stayed,0,0,Female,1,Cable,"38.060264, -122.830646",38.060264,-122.830646,1,44.9,0,0,0,Offer D,0,0,0,1,Credit Card,1,1885,0,Q3,0,5,0,California,0,0,0,19,839.65,0,655.69,0.0,1495.34,0,1,94956,0 +29,53,41.92,,,54,San Francisco,4361,Two Year,United States,0835-JKADZ,Stayed,0,1,Female,1,Fiber Optic,"37.768881, -122.395521",37.768881,-122.395521,0,111.25,1,0,0,,1,0,1,0,Bank Withdrawal,1,17372,1,Q3,0,4,0,California,1,1,1,71,7984.15,0,2976.32,0.0,10960.47,1,1,94107,0 +26,71,41.9,,,70,Darwin,4372,Month-to-Month,United States,4537-DKTAL,Joined,0,0,Female,1,DSL,"36.319181, -117.593053",36.319181,-117.593053,0,45.55,0,0,0,Offer E,0,0,0,0,Bank Withdrawal,1,64,0,Q3,0,5,0,California,0,0,0,2,84.4,10,83.8,0.0,178.2,1,0,93522,0 +37,27,42.78,,,69,Bolinas,2237,One Year,United States,3354-OADJP,Stayed,0,0,Female,1,DSL,"37.943087, -122.72379",37.943087,-122.72379,0,54.25,0,0,0,,0,1,0,0,Bank Withdrawal,1,1573,1,Q3,0,3,0,California,0,0,0,8,447.75,0,342.24,0.0,789.99,0,1,94924,0 +33,9,40.34,,,62,Huntington Beach,5340,Two Year,United States,6418-HNFED,Stayed,0,1,Male,1,DSL,"33.679659, -118.016195",33.679659,-118.016195,1,83.25,0,0,1,Offer B,1,1,1,1,Credit Card,1,42663,1,Q3,1,3,0,California,1,1,1,51,4089.45,0,2057.34,0.0,6146.79,0,1,92648,0 +30,85,0.0,,,33,Knights Landing,5905,One Year,United States,4702-HDRKD,Stayed,0,1,Male,1,Cable,"38.875508, -121.765866",38.875508,-121.765866,0,49.35,0,0,0,Offer A,0,1,1,0,Bank Withdrawal,0,1793,1,Q3,0,3,0,California,0,0,1,67,3321.35,0,0.0,0.0,3321.35,0,1,95645,0 +40,0,22.29,,,35,Oroville,5422,Two Year,United States,8908-SLFCJ,Stayed,0,0,Female,0,,"39.473896, -121.415927",39.473896,-121.415927,0,20.85,0,0,0,Offer D,0,0,1,0,Credit Card,1,28382,0,Q3,0,3,0,California,0,0,0,21,435.25,0,468.09,1.31,902.03,0,0,95966,0 +57,0,12.0,Attitude,Attitude of support person,66,Glendale,4710,Month-to-Month,United States,1349-WXNGG,Churned,0,0,Male,0,,"34.182378, -118.262922",34.182378,-118.262922,0,20.05,0,0,0,,0,0,0,0,Bank Withdrawal,1,9864,0,Q3,0,2,0,California,0,0,0,1,20.05,0,12.0,0.0,32.05,0,0,91207,1 +50,0,45.87,,,76,Coleville,5826,One Year,United States,2662-NNTDK,Stayed,0,0,Male,0,,"38.42528, -119.475741",38.42528,-119.475741,0,24.8,1,0,0,Offer B,0,0,0,0,Credit Card,1,1332,0,Q3,0,4,0,California,0,0,0,65,1600.95,0,2981.55,0.0,4582.5,0,0,96107,0 +56,15,37.48,,,71,South El Monte,3945,One Year,United States,3282-ZISZV,Stayed,0,1,Male,1,DSL,"34.04622, -118.053753",34.04622,-118.053753,0,83.7,1,0,0,,1,0,0,0,Credit Card,1,45645,1,Q3,0,5,0,California,1,1,1,32,2633.3,0,1199.36,0.0,3832.66,0,1,91733,0 +48,0,11.53,,,41,Ontario,6015,Two Year,United States,1241-EZFMJ,Stayed,0,0,Male,0,,"34.035602, -117.591528",34.035602,-117.591528,1,25.45,1,0,2,Offer B,0,0,0,1,Bank Withdrawal,1,56280,0,Q3,1,4,0,California,0,0,0,61,1538.6,0,703.33,0.0,2241.93,0,0,91761,0 +40,0,37.46,,,39,Stonyford,5678,One Year,United States,8510-BBWMU,Stayed,0,0,Female,0,,"39.288127, -122.415841",39.288127,-122.415841,0,19.75,0,0,0,,0,0,1,0,Credit Card,1,844,0,Q3,0,3,0,California,0,0,0,41,806.95,0,1535.86,0.0,2342.81,0,0,95979,0 +60,11,18.29,,,69,Santa Clara,6194,One Year,United States,9742-XOKTS,Stayed,1,0,Male,1,Fiber Optic,"37.351214, -121.952417",37.351214,-121.952417,1,89.55,1,1,10,Offer A,1,1,0,1,Bank Withdrawal,1,36349,1,Q3,1,3,0,California,0,0,0,67,6038.55,0,1225.43,33.76,7230.22,0,1,95050,0 +35,28,39.58,Competitor,Competitor made better offer,83,Bangor,2077,Month-to-Month,United States,6608-QQLVK,Churned,0,1,Male,1,DSL,"39.396585, -121.38029",39.396585,-121.38029,0,50.5,0,0,0,,0,0,1,0,Bank Withdrawal,1,626,0,Q3,0,3,0,California,0,0,0,1,50.5,0,39.58,0.0,90.08,0,1,95914,1 +25,26,0.0,,,58,Artesia,4436,Month-to-Month,United States,7074-STDCN,Stayed,0,0,Male,1,Cable,"33.867593, -118.080637",33.867593,-118.080637,0,40.6,0,0,0,Offer C,0,0,1,0,Bank Withdrawal,0,16398,1,Q3,0,5,0,California,1,1,0,39,1494.5,0,0.0,0.0,1494.5,1,1,90701,0 +62,5,5.91,,,58,La Honda,5201,Month-to-Month,United States,9342-VNIMQ,Stayed,0,0,Male,1,DSL,"37.285677, -122.224165",37.285677,-122.224165,0,54.65,1,0,0,Offer C,1,0,1,0,Bank Withdrawal,1,1622,0,Q3,0,3,0,California,0,0,0,33,1665.2,0,195.03,0.0,1860.23,0,1,94020,0 +40,0,29.06,,,76,Fullerton,5243,Two Year,United States,2908-WGAXL,Stayed,1,0,Female,0,,"33.902211, -117.914922",33.902211,-117.914922,1,24.95,1,2,9,,0,0,1,1,Credit Card,1,21157,0,Q3,1,5,0,California,0,0,0,56,1468.9,0,1627.36,0.0,3096.26,0,0,92835,0 +66,12,22.89,,,26,San Diego,4121,Month-to-Month,United States,4690-PKDQG,Stayed,0,1,Female,1,Fiber Optic,"32.716007, -117.117462",32.716007,-117.117462,1,95.55,1,0,3,,1,0,1,1,Bank Withdrawal,1,47140,0,Q3,1,3,1,California,0,0,1,42,3930.6,0,961.38,0.0,4891.98,0,1,92102,0 +63,0,34.79,,,27,Los Angeles,3772,Month-to-Month,United States,2791-SFVEW,Stayed,0,0,Female,0,,"34.044639, -118.240413",34.044639,-118.240413,0,20.15,0,0,0,Offer E,0,0,0,0,Bank Withdrawal,1,9732,0,Q3,0,4,0,California,0,0,0,9,238.15,0,313.11,0.0,551.26,0,0,90013,0 +31,8,0.0,,,48,Oakland,4151,Two Year,United States,6614-YOLAC,Stayed,0,0,Female,1,Cable,"37.803883, -122.208417",37.803883,-122.208417,1,58.65,0,0,3,Offer A,1,1,0,1,Credit Card,0,28900,1,Q3,1,4,0,California,1,1,1,71,4145.25,0,0.0,0.0,4145.25,0,1,94602,0 +40,18,16.05,,,67,Cazadero,2102,Month-to-Month,United States,4329-YPDDQ,Stayed,0,1,Male,1,Fiber Optic,"38.578807, -123.19338",38.578807,-123.19338,0,108.2,0,0,0,,1,1,1,0,Bank Withdrawal,1,1575,1,Q3,0,3,0,California,1,1,1,20,2203.7,0,321.0,0.0,2524.7,0,1,95421,0 +48,10,0.0,,,37,Daly City,5404,One Year,United States,7876-AEHIG,Stayed,0,1,Female,1,DSL,"37.680844, -122.48131",37.680844,-122.48131,0,60.15,0,0,0,,0,1,0,0,Bank Withdrawal,0,63337,1,Q3,0,3,0,California,1,1,1,51,3077.0,0,0.0,0.0,3077.0,0,1,94015,0 +36,17,12.82,,,70,Los Angeles,4595,Two Year,United States,4671-VJLCL,Stayed,0,1,Female,1,DSL,"34.108455, -118.362081",34.108455,-118.362081,0,79.85,1,0,0,Offer B,1,1,1,0,Credit Card,1,49839,1,Q3,0,3,0,California,0,0,1,63,4861.45,0,807.66,0.0,5669.11,0,1,90046,0 +44,2,0.0,Price,Extra data charges,65,Fontana,2121,Month-to-Month,United States,9136-ALYBR,Churned,0,0,Male,1,Cable,"34.049671, -117.468896",34.049671,-117.468896,0,24.45,0,0,0,,0,0,1,0,Mailed Check,0,29847,0,Q3,0,3,0,California,0,0,0,1,24.45,0,0.0,0.0,24.45,0,1,92337,1 +59,53,44.61,,,43,Modesto,5341,Two Year,United States,4077-HWUYD,Stayed,1,1,Male,1,DSL,"37.639029, -120.964772",37.639029,-120.964772,1,87.55,1,3,1,,1,1,1,1,Bank Withdrawal,1,27135,1,Q3,1,4,0,California,1,1,1,72,6463.15,0,3211.92,0.0,9675.07,0,1,95354,0 +27,0,3.41,,,43,Gustine,5432,Two Year,United States,9371-BITHB,Stayed,1,0,Female,0,,"37.147198, -121.120161",37.147198,-121.120161,1,19.85,0,1,1,Offer B,0,0,0,1,Mailed Check,1,7872,0,Q3,1,4,0,California,0,0,0,52,1070.5,0,177.32,0.0,1247.82,1,0,95322,0 +34,75,0.0,,,47,Bethel Island,3303,Two Year,United States,6867-ACCZI,Stayed,1,1,Female,1,DSL,"38.050558, -121.646924",38.050558,-121.646924,1,52.5,0,3,1,Offer C,1,1,1,1,Credit Card,0,2379,1,Q3,1,3,0,California,1,1,0,24,1208.15,0,0.0,0.0,1208.15,0,1,94511,0 +44,2,24.76,Competitor,Competitor had better devices,71,Glendale,3068,Month-to-Month,United States,6365-MTGZX,Churned,0,0,Male,1,Fiber Optic,"34.162515, -118.203869",34.162515,-118.203869,0,96.0,0,0,0,,0,0,1,0,Bank Withdrawal,1,31297,1,Q3,0,1,0,California,1,1,1,24,2122.45,0,594.24,0.0,2716.69,0,1,91206,1 +20,0,20.09,,,23,Forest Falls,4900,Two Year,United States,4785-FCIFB,Stayed,0,0,Female,0,,"34.067699, -116.903891",34.067699,-116.903891,1,24.4,1,0,10,Offer B,0,0,0,1,Mailed Check,1,958,0,Q3,1,5,0,California,0,0,0,61,1417.9,0,1225.49,0.0,2643.39,1,0,92339,0 +30,0,18.07,,,34,Littlerock,6312,Two Year,United States,7969-FFOWG,Stayed,0,0,Male,0,,"34.505273, -117.955054",34.505273,-117.955054,1,19.9,0,0,2,Offer B,0,0,0,1,Credit Card,1,11198,0,Q3,1,4,0,California,0,0,0,65,1292.6,0,1174.55,0.0,2467.15,0,0,93543,0 +63,13,45.76,,,55,Fallbrook,5187,Month-to-Month,United States,9701-CDXHR,Stayed,0,0,Female,1,Fiber Optic,"33.362575, -117.299644",33.362575,-117.299644,1,69.15,0,0,1,Offer B,0,0,0,1,Credit Card,1,42239,0,Q3,1,4,0,California,0,0,0,51,3649.6,110,2333.76,0.0,6093.36,0,0,92028,0 +29,0,10.84,,,80,Los Angeles,4270,Month-to-Month,United States,9122-UMROB,Joined,0,0,Male,0,,"34.062125, -118.315709",34.062125,-118.315709,0,20.3,0,0,0,,0,0,0,0,Credit Card,1,1957,0,Q3,0,4,0,California,0,0,0,1,20.3,0,10.84,0.0,31.14,1,0,90010,0 +41,0,6.7,,,20,Salton City,3181,Month-to-Month,United States,2233-FAGXV,Stayed,1,0,Female,0,,"33.28156, -115.955541",33.28156,-115.955541,1,24.3,1,3,6,,0,0,1,1,Credit Card,1,799,0,Q3,1,5,0,California,0,0,0,5,132.25,0,33.5,0.0,165.75,0,0,92275,0 +23,71,43.04,Other,Don't know,91,Burbank,3322,One Year,United States,2165-VOEGB,Churned,0,0,Female,1,Fiber Optic,"34.188339, -118.300942",34.188339,-118.300942,0,105.2,0,0,0,,1,1,1,0,Bank Withdrawal,1,18112,1,Q3,0,2,0,California,1,1,1,46,4822.85,0,1979.84,0.0,6802.69,1,1,91501,1 +40,20,19.01,,,66,Chico,5775,Month-to-Month,United States,1656-DRSMG,Stayed,0,1,Female,1,Fiber Optic,"39.903272, -121.843567",39.903272,-121.843567,0,109.85,1,0,0,Offer B,1,0,1,0,Credit Card,1,26971,1,Q3,0,5,0,California,1,1,1,63,7002.95,0,1197.63,0.0,8200.58,0,1,95973,0 +32,27,42.68,,,43,Somes Bar,2562,Month-to-Month,United States,1230-QAJDW,Joined,0,0,Male,1,Cable,"41.444606, -123.471895",41.444606,-123.471895,0,65.25,1,0,0,,0,0,1,0,Credit Card,1,202,1,Q3,0,5,0,California,0,0,1,3,209.9,0,128.04,0.0,337.94,0,1,95568,0 +23,51,35.28,Attitude,Attitude of support person,92,Olancha,5730,Month-to-Month,United States,8042-JVNFH,Churned,0,0,Male,1,Fiber Optic,"36.296851, -117.865469",36.296851,-117.865469,0,71.35,0,0,0,,0,0,1,0,Credit Card,1,318,0,Q3,0,3,0,California,0,1,0,1,71.35,0,35.28,0.0,106.63,1,1,93549,1 +33,0,13.98,,,42,Oakland,5652,Month-to-Month,United States,9391-TTOYH,Stayed,0,0,Female,0,,"37.828416, -122.216005",37.828416,-122.216005,0,19.5,0,0,0,Offer D,0,0,1,0,Credit Card,1,36517,0,Q3,0,4,0,California,0,0,0,23,470.2,0,321.54,0.0,791.74,0,0,94611,0 +68,2,45.43,,,47,Likely,4277,One Year,United States,2453-SAFNS,Stayed,0,0,Female,1,Cable,"41.266008, -120.490731",41.266008,-120.490731,0,72.1,1,0,0,Offer B,1,0,0,0,Credit Card,1,277,1,Q3,0,5,1,California,0,0,1,54,3886.05,0,2453.22,0.0,6339.27,0,1,96116,0 +53,24,12.75,Price,Price too high,73,Klamath River,3975,Month-to-Month,United States,5519-NPHVG,Churned,0,0,Female,1,Fiber Optic,"41.816595, -122.948287",41.816595,-122.948287,0,94.2,1,0,0,,0,0,1,0,Bank Withdrawal,1,482,0,Q3,0,3,0,California,1,1,1,12,1046.1,120,153.0,7.39,1311.71,0,0,96050,1 +21,0,1.92,,,29,Duarte,4047,One Year,United States,2907-ILJBN,Stayed,0,0,Female,0,,"34.145695, -117.95982",34.145695,-117.95982,1,20.6,0,0,7,,0,0,0,1,Credit Card,1,27414,0,Q3,1,3,0,California,0,0,0,11,233.9,0,21.12,0.0,255.02,1,0,91010,0 +33,0,8.36,,,64,Los Angeles,3915,Two Year,United States,4735-BJKOU,Stayed,0,0,Female,0,,"34.110845, -118.259595",34.110845,-118.259595,0,20.15,0,0,0,,0,0,0,0,Mailed Check,1,29310,0,Q3,0,5,0,California,0,0,0,40,804.85,0,334.4,0.0,1139.25,0,0,90039,0 +42,76,0.0,,,48,Bakersfield,4132,One Year,United States,0743-HRVFF,Stayed,1,1,Female,1,DSL,"35.342891, -119.064803",35.342891,-119.064803,1,56.15,0,3,4,,0,0,1,1,Bank Withdrawal,0,58632,1,Q3,1,5,0,California,1,1,1,51,2898.95,0,0.0,0.0,2898.95,0,1,93309,0 +51,23,29.42,,,52,Kings Beach,2004,Month-to-Month,United States,4657-FWVFY,Stayed,1,1,Female,1,Fiber Optic,"39.246654, -120.029273",39.246654,-120.029273,1,96.35,1,2,4,,1,0,1,1,Credit Card,1,4806,0,Q3,1,5,0,California,0,0,1,40,3915.4,0,1176.8,0.0,5092.2,0,1,96143,0 +42,17,28.7,,,67,Fish Camp,4699,Month-to-Month,United States,1919-RTPQD,Stayed,1,0,Male,1,DSL,"37.483535, -119.679414",37.483535,-119.679414,1,44.75,0,1,7,Offer E,0,0,0,1,Bank Withdrawal,1,77,0,Q3,1,5,0,California,0,0,0,7,333.65,0,200.9,0.0,534.55,0,1,93623,0 +48,15,17.53,Other,Don't know,76,Los Angeles,2934,Month-to-Month,United States,3943-KDREE,Churned,0,0,Female,1,Fiber Optic,"34.062125, -118.315709",34.062125,-118.315709,0,74.95,1,0,0,,0,0,1,0,Bank Withdrawal,1,1957,0,Q3,0,2,0,California,0,0,0,26,1834.95,0,455.78,0.0,2290.73,0,1,90010,1 +33,24,32.75,,,47,Doyle,3995,Month-to-Month,United States,2978-XXSOG,Stayed,0,0,Female,1,DSL,"40.012675, -120.101857",40.012675,-120.101857,0,59.05,1,0,0,Offer D,0,1,1,0,Credit Card,1,1177,1,Q3,0,4,0,California,0,0,0,22,1253.5,0,720.5,0.0,1974.0,0,1,96109,0 +52,4,28.41,,,68,Los Angeles,5319,One Year,United States,4480-MBMLB,Stayed,0,1,Female,1,Fiber Optic,"34.002028, -118.430656",34.002028,-118.430656,0,104.8,1,0,0,Offer C,1,0,1,0,Bank Withdrawal,1,55204,0,Q3,0,3,0,California,1,1,1,36,3886.45,0,1022.76,0.0,4909.21,0,1,90066,0 +19,42,41.12,Competitor,Competitor had better devices,88,Sacramento,4494,Month-to-Month,United States,4763-PGDPO,Churned,0,0,Female,1,Fiber Optic,"38.494832, -121.529447",38.494832,-121.529447,0,70.4,0,0,0,,0,0,0,0,Bank Withdrawal,1,42832,0,Q3,0,1,0,California,0,1,0,4,281.0,70,164.48,0.0,515.48,1,0,95831,1 +54,11,42.93,,,34,Joshua Tree,4121,Month-to-Month,United States,4138-NAXED,Stayed,0,0,Male,1,Fiber Optic,"34.167236, -116.281511",34.167236,-116.281511,0,81.0,1,0,0,,1,0,0,0,Bank Withdrawal,1,8141,0,Q3,0,3,0,California,0,0,0,51,4085.75,10,2189.43,0.0,6285.18,0,0,92252,0 +56,28,9.1,,,51,Fall River Mills,4785,Month-to-Month,United States,1355-KUSBG,Stayed,1,0,Female,1,DSL,"41.017282, -121.468945",41.017282,-121.468945,1,48.8,1,2,1,Offer E,0,0,0,1,Bank Withdrawal,1,1902,0,Q3,1,4,0,California,0,0,0,7,349.8,0,63.7,0.0,413.5,0,1,96028,0 +77,0,37.53,,,30,Junction City,4713,One Year,United States,1763-KUAAW,Stayed,0,0,Female,0,,"40.913192, -123.06597",40.913192,-123.06597,0,20.35,0,0,0,Offer D,0,0,0,0,Bank Withdrawal,1,734,0,Q3,0,4,1,California,0,0,0,18,369.6,0,675.54,0.0,1045.14,0,0,96048,0 +72,5,20.55,Competitor,Competitor offered more data,76,The Sea Ranch,4116,Month-to-Month,United States,1977-STDKI,Churned,0,0,Female,1,Fiber Optic,"38.696659, -123.436861",38.696659,-123.436861,0,73.0,0,0,0,,1,0,1,0,Bank Withdrawal,1,752,0,Q3,0,1,1,California,0,0,0,1,73.0,0,20.55,0.0,93.55,0,1,95497,1 +51,12,21.91,Competitor,Competitor offered higher download speeds,88,San Francisco,4713,Month-to-Month,United States,3683-QKIUE,Churned,0,0,Female,1,DSL,"37.768881, -122.395521",37.768881,-122.395521,0,50.8,0,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,17372,1,Q3,0,2,0,California,0,0,0,6,288.05,0,131.46,0.0,419.51,0,1,94107,1 +74,15,1.67,,,37,San Diego,4306,Two Year,United States,4039-PIMHX,Stayed,0,0,Male,1,DSL,"32.716007, -117.117462",32.716007,-117.117462,1,49.8,0,0,4,,1,0,0,1,Credit Card,1,47140,0,Q3,1,3,1,California,0,0,0,49,2398.4,0,81.83,0.0,2480.23,0,1,92102,0 +51,22,17.7,,,25,Avalon,3545,Month-to-Month,United States,6994-KERXL,Stayed,0,0,Male,1,DSL,"33.391181, -118.421305",33.391181,-118.421305,0,55.9,0,0,0,,0,0,1,0,Bank Withdrawal,1,3699,0,Q3,0,3,0,California,1,1,0,4,238.5,0,70.8,0.0,309.3,0,1,90704,0 +61,13,0.0,Attitude,Attitude of support person,83,San Dimas,2987,Month-to-Month,United States,7384-GHBPI,Churned,0,0,Male,1,Cable,"34.102119, -117.815532",34.102119,-117.815532,1,35.15,0,0,1,Offer E,0,0,1,1,Bank Withdrawal,0,33878,0,Q3,1,2,0,California,1,1,0,3,99.75,0,0.0,0.0,99.75,0,1,91773,1 +74,15,34.12,,,69,Greenville,5391,One Year,United States,0481-SUMCB,Stayed,0,1,Female,1,Fiber Optic,"40.160386, -120.835428",40.160386,-120.835428,0,102.15,1,0,0,Offer B,0,0,1,0,Bank Withdrawal,1,2064,0,Q3,0,4,1,California,1,0,1,45,4735.35,0,1535.4,0.0,6270.75,0,1,95947,0 +24,59,25.1,,,53,Upland,4096,Month-to-Month,United States,7952-OBOYL,Joined,0,1,Male,1,Fiber Optic,"34.105493, -117.660934",34.105493,-117.660934,0,89.85,0,0,0,,0,0,1,0,Credit Card,1,48827,1,Q3,0,5,0,California,0,1,1,3,244.45,0,75.3,0.0,319.75,1,1,91786,0 +22,47,13.25,,,51,Garberville,6087,Two Year,United States,1163-VIPRI,Stayed,1,1,Female,1,Fiber Optic,"40.057784, -123.679461",40.057784,-123.679461,1,109.3,1,2,4,Offer B,0,1,0,1,Bank Withdrawal,1,2423,1,Q3,1,4,0,California,1,1,1,65,7337.55,0,861.25,0.0,8198.8,1,1,95542,0 +33,0,13.36,,,50,Los Angeles,2305,Month-to-Month,United States,7407-SUJIZ,Stayed,0,0,Male,0,,"33.92128, -118.274186",33.92128,-118.274186,0,20.6,0,0,0,Offer C,0,0,0,0,Credit Card,1,24511,0,Q3,0,3,0,California,0,0,0,25,541.5,0,334.0,0.0,875.5,0,0,90061,0 +46,56,12.56,,,80,Inglewood,5964,One Year,United States,6693-DJWTY,Stayed,1,0,Female,1,DSL,"33.936827, -118.359824",33.936827,-118.359824,0,55.6,0,3,0,,1,1,0,0,Credit Card,1,28680,0,Q3,0,3,0,California,0,0,0,35,2016.45,0,439.6,0.0,2456.05,0,1,90304,0 +39,0,6.61,,,25,Solana Beach,3972,One Year,United States,5924-SNGKP,Stayed,0,0,Female,0,,"33.001813, -117.263628",33.001813,-117.263628,0,20.25,0,0,0,,0,0,1,0,Credit Card,1,12173,0,Q3,0,4,0,California,0,0,0,41,865.0,0,271.01,46.78,1089.23,0,0,92075,0 +28,51,18.05,,,33,Simi Valley,2781,Month-to-Month,United States,5016-IBERQ,Stayed,0,1,Male,1,Fiber Optic,"34.296813, -118.685703",34.296813,-118.685703,1,84.25,1,0,1,,1,0,0,1,Bank Withdrawal,1,49027,0,Q3,1,4,0,California,0,0,0,23,1968.1,0,415.15,8.3,2374.95,1,1,93063,0 +80,29,29.66,,,27,Morongo Valley,5393,Month-to-Month,United States,0666-UXTJO,Stayed,0,1,Male,1,Fiber Optic,"34.097863, -116.594561",34.097863,-116.594561,1,85.2,0,0,4,Offer C,0,0,1,1,Credit Card,1,3499,0,Q3,1,5,1,California,0,0,1,34,2874.45,0,1008.44,0.0,3882.89,0,1,92256,0 +19,30,1.28,,,59,Stockton,5558,Month-to-Month,United States,2446-ZKVAF,Stayed,0,0,Male,1,DSL,"38.002125, -121.324979",38.002125,-121.324979,1,56.8,1,0,5,,1,0,0,1,Credit Card,1,49965,0,Q3,1,5,0,California,0,0,0,18,1074.65,0,23.04,0.0,1097.69,1,1,95207,0 +25,48,6.03,Competitor,Competitor offered higher download speeds,68,San Ysidro,2189,Month-to-Month,United States,5899-MQZZL,Churned,0,0,Female,1,Fiber Optic,"32.555828, -117.040073",32.555828,-117.040073,0,75.0,1,0,0,Offer D,0,0,1,0,Mailed Check,1,28488,0,Q3,0,2,0,California,0,1,0,13,999.45,0,78.39,0.0,1077.84,1,1,92173,1 +33,0,34.57,,,40,Fiddletown,4079,Month-to-Month,United States,1796-JANOW,Joined,0,0,Female,0,,"38.513484, -120.704613",38.513484,-120.704613,0,19.95,0,0,0,Offer E,0,0,0,0,Credit Card,1,850,0,Q3,0,4,0,California,0,0,0,2,38.15,0,69.14,0.0,107.29,0,0,95629,0 +54,9,42.95,,,57,Calistoga,4427,Month-to-Month,United States,0082-LDZUE,Joined,0,0,Male,1,DSL,"38.629618, -122.593216",38.629618,-122.593216,0,44.3,0,0,0,Offer E,0,0,1,0,Credit Card,1,7384,0,Q3,0,5,0,California,0,0,0,1,44.3,0,42.95,0.0,87.25,0,1,94515,0 +44,17,25.04,,,56,Covina,2584,Month-to-Month,United States,0734-OXWBT,Joined,1,0,Male,1,Cable,"34.097345, -117.906736",34.097345,-117.906736,0,70.7,0,1,0,Offer E,0,0,0,0,Credit Card,1,33817,1,Q3,0,3,0,California,1,1,1,3,225.65,0,75.12,0.0,300.77,0,1,91722,0 +31,21,1.49,Competitor,Competitor had better devices,92,Newport Beach,5974,Month-to-Month,United States,5301-GAUUY,Churned,0,0,Male,1,Fiber Optic,"33.601309, -117.902304",33.601309,-117.902304,0,80.35,1,0,0,Offer C,1,0,1,0,Bank Withdrawal,1,4242,0,Q3,0,1,0,California,0,0,0,32,2596.15,0,47.68,0.0,2643.83,0,1,92661,1 +30,0,28.55,,,26,New Cuyama,2951,Month-to-Month,United States,3097-PYWXL,Stayed,1,0,Female,0,,"34.956577, -119.750142",34.956577,-119.750142,1,19.95,0,2,1,,0,0,1,1,Bank Withdrawal,1,798,0,Q3,1,4,0,California,0,0,0,4,82.9,0,114.2,0.0,197.1,0,0,93254,0 +21,73,11.01,,,78,Pine Valley,3648,Month-to-Month,United States,5846-QFDFI,Stayed,1,1,Female,1,Fiber Optic,"32.800671, -116.483363",32.800671,-116.483363,1,88.6,1,1,6,Offer C,1,0,0,1,Credit Card,1,1604,1,Q3,1,3,0,California,0,1,0,33,2888.7,0,363.33,0.0,3252.03,1,1,91962,0 +26,46,34.49,Attitude,Attitude of service provider,87,San Dimas,4109,Month-to-Month,United States,4548-SDBKE,Churned,0,0,Female,1,Fiber Optic,"34.102119, -117.815532",34.102119,-117.815532,0,85.2,1,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,33878,0,Q3,0,3,0,California,0,1,1,5,474.8,0,172.45,0.0,647.25,1,1,91773,1 +51,21,1.69,,,53,Pacoima,4400,Month-to-Month,United States,8544-GOQSH,Stayed,0,0,Female,1,Fiber Optic,"34.255442, -118.421314",34.255442,-118.421314,0,80.05,0,0,0,Offer D,1,0,1,0,Credit Card,1,97318,1,Q3,0,5,0,California,0,0,0,14,1112.3,0,23.66,0.0,1135.96,0,1,91331,0 +42,0,3.23,,,52,Portola Valley,5368,Month-to-Month,United States,4661-NJEUX,Joined,0,0,Male,0,,"37.369709, -122.215844",37.369709,-122.215844,0,20.05,0,0,0,,0,0,1,0,Credit Card,1,6601,0,Q3,0,3,0,California,0,0,0,1,20.05,0,3.23,0.0,23.28,0,0,94028,0 +60,14,30.42,,,69,Herald,3192,Month-to-Month,United States,9360-OMDZZ,Stayed,0,0,Male,1,Fiber Optic,"38.313447, -121.123886",38.313447,-121.123886,0,94.1,1,0,0,Offer C,0,0,1,0,Bank Withdrawal,1,1745,0,Q3,0,3,0,California,1,1,1,24,2322.85,110,730.08,0.0,3162.93,0,0,95638,0 +68,0,23.94,,,28,Ripon,5548,Two Year,United States,3719-TDVQB,Stayed,0,0,Female,0,,"37.750778, -121.13238",37.750778,-121.13238,1,18.95,0,0,3,,0,0,1,1,Mailed Check,1,12646,0,Q3,1,4,1,California,0,0,0,54,1031.1,0,1292.76,0.0,2323.86,0,0,95366,0 +27,0,47.65,,,58,Rancho Cucamonga,2176,Two Year,United States,5171-EPLKN,Stayed,0,0,Male,0,,"34.133809, -117.523724",34.133809,-117.523724,0,19.85,0,0,0,,0,0,0,0,Credit Card,1,12937,0,Q3,0,4,0,California,0,0,0,27,470.0,0,1286.55,0.0,1756.55,1,0,91739,0 +38,0,30.01,,,46,Round Mountain,5518,One Year,United States,0661-KQHNK,Stayed,1,0,Female,0,,"40.923558, -122.059933",40.923558,-122.059933,1,19.0,0,3,0,,0,0,0,1,Credit Card,1,459,0,Q3,0,5,0,California,0,0,0,6,105.5,0,180.06,0.0,285.56,0,0,96084,0 +74,4,39.36,Competitor,Competitor made better offer,96,Cutler,5362,Month-to-Month,United States,1254-IZEYF,Churned,0,0,Female,1,Fiber Optic,"36.497895, -119.285484",36.497895,-119.285484,0,99.95,1,0,0,,1,0,1,0,Bank Withdrawal,1,5519,0,Q3,0,3,1,California,1,0,1,31,3186.65,0,1220.16,0.0,4406.81,0,1,93615,1 +54,29,35.35,,,46,Gerber,4559,One Year,United States,6848-YLDFR,Stayed,1,0,Male,1,DSL,"40.03194, -122.176023",40.03194,-122.176023,1,75.2,0,2,9,,1,0,1,1,Credit Card,1,3357,1,Q3,1,4,0,California,1,1,1,58,4300.8,0,2050.3,0.0,6351.1,0,1,96035,0 +63,9,25.49,Competitor,Competitor had better devices,81,Palmdale,3478,Month-to-Month,United States,0322-CHQRU,Churned,0,0,Male,1,DSL,"34.598221, -117.79593",34.598221,-117.79593,0,45.35,0,0,0,,0,0,0,0,Bank Withdrawal,1,6787,0,Q3,0,1,0,California,0,0,0,2,89.5,0,50.98,0.0,140.48,0,1,93591,1 +31,0,17.81,,,46,Riverside,2968,Month-to-Month,United States,6579-JPICP,Joined,0,0,Male,0,,"33.920907, -117.489426",33.920907,-117.489426,0,20.4,0,0,0,,0,0,0,0,Mailed Check,1,38446,0,Q3,0,5,0,California,0,0,0,1,20.4,0,17.81,0.0,38.21,0,0,92505,0 +57,21,13.54,,,68,Richmond,3307,Month-to-Month,United States,4468-YDOVK,Stayed,1,0,Male,1,DSL,"37.941456, -122.320968",37.941456,-122.320968,0,48.65,0,2,0,,0,0,1,0,Bank Withdrawal,1,13984,1,Q3,0,5,0,California,0,0,0,5,235.2,0,67.7,0.0,302.9,0,1,94805,0 +48,4,15.6,Dissatisfaction,Network reliability,76,Strathmore,2291,Month-to-Month,United States,7625-XCQRH,Churned,0,0,Female,1,Fiber Optic,"36.141319, -119.129075",36.141319,-119.129075,0,76.5,1,0,0,,0,0,1,0,Bank Withdrawal,1,5689,0,Q3,0,3,0,California,0,0,0,11,837.95,0,171.6,0.0,1009.55,0,1,93267,1 +69,24,11.35,,,55,Redway,5247,One Year,United States,9470-YFUYI,Stayed,0,0,Male,1,DSL,"40.142256, -123.852927",40.142256,-123.852927,1,71.0,0,0,10,,1,1,1,1,Bank Withdrawal,1,1851,1,Q3,1,3,1,California,0,0,1,71,5012.1,0,805.85,0.0,5817.95,0,1,95560,0 +51,30,24.53,,,39,Maywood,5255,One Year,United States,4808-YNLEU,Stayed,0,0,Female,1,DSL,"33.988572, -118.186565",33.988572,-118.186565,1,62.15,0,0,1,Offer C,0,1,1,1,Bank Withdrawal,1,28094,0,Q3,1,4,0,California,0,0,1,35,2215.45,0,858.55,0.0,3074.0,0,1,90270,0 +56,53,0.0,,,40,Olancha,3824,Month-to-Month,United States,3694-DELSO,Stayed,1,0,Male,1,DSL,"36.296851, -117.865469",36.296851,-117.865469,1,38.55,0,3,3,,0,1,0,1,Credit Card,0,318,0,Q3,1,4,0,California,0,0,1,4,156.1,0,0.0,0.0,156.1,0,1,93549,0 +39,30,21.58,Competitor,Competitor made better offer,70,San Diego,2044,Month-to-Month,United States,1024-VRZHF,Churned,0,0,Male,1,Fiber Optic,"32.825086, -117.199424",32.825086,-117.199424,1,74.95,1,0,1,Offer D,0,0,1,1,Bank Withdrawal,1,51213,0,Q3,1,1,0,California,0,0,0,11,825.7,0,237.38,0.0,1063.08,0,1,92117,1 +22,0,26.37,,,27,Los Angeles,2716,Month-to-Month,United States,4232-JGKIY,Joined,0,0,Male,0,,"34.00709, -118.258681",34.00709,-118.258681,0,19.2,0,0,0,,0,0,0,0,Bank Withdrawal,1,101215,0,Q3,0,4,0,California,0,0,0,1,19.2,0,26.37,0.0,45.57,1,0,90011,0 +21,51,37.83,Dissatisfaction,Network reliability,80,Orinda,2627,Month-to-Month,United States,6877-TJMBR,Churned,0,0,Male,1,Fiber Optic,"37.873916, -122.20522",37.873916,-122.20522,1,84.8,0,0,1,Offer E,0,0,1,1,Bank Withdrawal,1,17964,1,Q3,1,3,0,California,0,0,1,1,84.8,0,37.83,0.0,122.63,1,1,94563,1 +55,18,1.39,,,54,Escondido,3835,One Year,United States,1183-CANVH,Stayed,0,0,Female,1,DSL,"33.141265, -116.967221",33.141265,-116.967221,1,60.0,0,0,5,Offer D,0,0,0,1,Bank Withdrawal,1,48690,1,Q3,1,4,0,California,0,0,1,23,1347.15,0,31.97,0.0,1379.12,0,1,92027,0 +31,21,29.4,,,33,Hemet,4640,One Year,United States,1784-EZDKJ,Stayed,0,1,Male,1,Fiber Optic,"33.644585, -116.871544",33.644585,-116.871544,1,106.8,1,0,3,Offer B,1,0,1,1,Bank Withdrawal,1,39264,0,Q3,1,3,0,California,1,1,1,51,5498.8,140,1499.4,0.0,7138.2,0,0,92544,0 +33,18,46.23,,,55,Nipomo,6030,Two Year,United States,8309-PPCED,Stayed,0,1,Female,1,Fiber Optic,"35.050345, -120.489599",35.050345,-120.489599,1,110.45,1,0,1,,1,0,1,1,Bank Withdrawal,1,15405,1,Q3,1,4,0,California,1,1,1,72,7982.5,0,3328.56,0.0,11311.06,0,1,93444,0 +21,0,4.17,,,36,Stanford,5584,Month-to-Month,United States,1051-EQPZR,Stayed,1,0,Female,0,,"37.424342, -122.165641",37.424342,-122.165641,1,19.6,0,2,1,,0,0,0,1,Credit Card,1,13386,0,Q3,1,5,0,California,0,0,0,44,780.25,0,183.48,0.0,963.73,1,0,94305,0 +31,21,21.38,,,39,Rohnert Park,5806,One Year,United States,0810-DHDBD,Stayed,0,1,Female,1,Cable,"38.34719, -122.697822",38.34719,-122.697822,0,74.0,1,0,0,,0,1,0,0,Credit Card,1,42544,1,Q3,0,3,0,California,0,0,1,52,3877.65,0,1111.76,0.0,4989.41,0,1,94928,0 +48,3,33.23,,,43,Los Angeles,5141,Two Year,United States,3655-SNQYZ,Stayed,0,1,Female,1,Fiber Optic,"34.052842, -118.264495",34.052842,-118.264495,1,113.25,1,0,7,Offer A,1,1,0,1,Credit Card,1,20692,1,Q3,1,4,0,California,1,1,1,69,7895.15,0,2292.87,0.0,10188.02,0,1,90017,0 +78,5,32.54,,,32,Moreno Valley,2574,One Year,United States,4332-MUOEZ,Stayed,0,1,Male,1,Fiber Optic,"33.923149, -117.244933",33.923149,-117.244933,1,94.3,0,0,1,,0,1,0,1,Credit Card,1,61205,1,Q3,1,3,1,California,1,0,0,20,1818.3,0,650.8,0.0,2469.1,0,1,92553,0 +71,25,2.08,Dissatisfaction,Service dissatisfaction,94,Thousand Oaks,5365,Month-to-Month,United States,5389-FFVKB,Churned,0,0,Male,1,Fiber Optic,"34.214054, -118.88109",34.214054,-118.88109,1,80.3,0,0,1,,0,0,1,1,Credit Card,1,42526,0,Q3,1,1,1,California,1,1,0,32,2483.05,0,66.56,0.0,2549.61,0,1,91360,1 +54,12,26.81,Competitor,Competitor made better offer,91,San Diego,4535,Month-to-Month,United States,7133-VBDCG,Churned,0,0,Female,1,Fiber Optic,"32.961064, -117.134917",32.961064,-117.134917,0,79.85,0,0,0,Offer C,1,1,1,0,Bank Withdrawal,1,47224,0,Q3,0,2,0,California,0,0,0,25,2015.35,0,670.25,0.0,2685.6,0,1,92129,1 +19,41,49.81,Other,Don't know,76,Sun Valley,2667,Month-to-Month,United States,7841-TZDMQ,Churned,0,0,Male,1,DSL,"34.231053, -118.338307",34.231053,-118.338307,0,46.0,0,0,0,,0,0,1,0,Credit Card,1,46639,0,Q3,0,3,0,California,0,1,0,2,84.5,0,99.62,0.0,184.12,1,1,91352,1 +24,52,31.34,Competitor,Competitor made better offer,80,Temecula,3555,Month-to-Month,United States,5960-WPXQM,Churned,0,0,Male,1,Fiber Optic,"33.507255, -117.029473",33.507255,-117.029473,0,79.05,0,0,0,,0,0,1,0,Bank Withdrawal,1,46171,0,Q3,0,1,0,California,0,1,1,1,79.05,0,31.34,0.0,110.39,1,1,92592,1 +53,26,2.95,,,33,Fremont,4311,Two Year,United States,1227-UDMZR,Stayed,0,1,Female,1,Cable,"37.572273, -121.964583",37.572273,-121.964583,1,91.15,1,0,4,,1,1,1,1,Bank Withdrawal,1,66543,1,Q3,1,4,0,California,1,1,1,72,6637.9,0,212.4,0.0,6850.3,0,1,94536,0 +45,0,24.03,,,64,West Hills,4937,Two Year,United States,3970-XGJDU,Stayed,0,0,Female,0,,"34.199787, -118.68493",34.199787,-118.68493,0,19.2,0,0,0,,0,0,1,0,Credit Card,1,23637,0,Q3,0,4,0,California,0,0,0,62,1123.65,0,1489.86,0.0,2613.51,0,0,91307,0 +37,0,12.58,,,22,Larkspur,5613,Two Year,United States,4231-LZUYM,Stayed,0,0,Female,0,,"37.937082, -122.532369",37.937082,-122.532369,1,25.65,1,0,4,,0,0,0,1,Bank Withdrawal,1,6773,0,Q3,1,5,0,California,0,0,0,72,1887.0,0,905.76,0.0,2792.76,0,0,94939,0 +30,51,24.83,,,78,Grand Terrace,4945,Month-to-Month,United States,5886-VLQVU,Stayed,0,0,Male,1,Fiber Optic,"34.029175, -117.307211",34.029175,-117.307211,1,89.85,1,0,0,,0,0,1,1,Bank Withdrawal,1,11024,1,Q3,0,3,0,California,1,1,0,35,3161.2,20,869.05,0.0,4050.25,0,0,92313,0 +22,71,30.09,,,67,Samoa,4891,Month-to-Month,United States,3733-LSYCE,Stayed,0,0,Female,1,Fiber Optic,"40.809636, -124.189977",40.809636,-124.189977,1,75.35,0,0,6,,1,0,0,1,Bank Withdrawal,1,395,0,Q3,1,5,0,California,0,0,0,15,1114.55,0,451.35,0.0,1565.9,1,1,95564,0 +37,9,28.25,Competitor,Competitor made better offer,68,Colfax,2928,Month-to-Month,United States,7767-UXAGJ,Churned,0,0,Male,1,Cable,"39.084645, -120.894014",39.084645,-120.894014,0,50.45,1,0,0,,0,0,1,0,Bank Withdrawal,1,8525,0,Q3,0,3,0,California,0,0,0,1,50.45,0,28.25,0.0,78.7,0,1,95713,1 +44,19,0.0,,,27,La Honda,4369,Month-to-Month,United States,6917-IAYHD,Joined,1,0,Male,1,Cable,"37.285677, -122.224165",37.285677,-122.224165,0,33.6,0,1,0,Offer E,1,0,0,0,Credit Card,0,1622,1,Q3,0,5,0,California,0,0,0,1,33.6,50,0.0,0.0,83.6,0,0,94020,0 +69,30,19.92,,,75,Los Angeles,3415,Two Year,United States,3280-MRDOF,Stayed,0,1,Male,1,DSL,"34.057496, -118.413959",34.057496,-118.413959,0,69.1,1,0,0,,0,0,1,0,Credit Card,1,2527,1,Q3,0,3,1,California,0,0,1,30,2093.9,0,597.6,21.08,2670.42,0,1,90067,0 +34,15,41.77,Competitor,Competitor made better offer,90,San Diego,4424,Month-to-Month,United States,6457-USBER,Churned,0,0,Male,1,Fiber Optic,"32.898613, -117.202937",32.898613,-117.202937,0,80.8,0,0,0,,0,0,1,0,Bank Withdrawal,1,4258,0,Q3,0,3,0,California,1,1,0,1,80.8,0,41.77,0.0,122.57,0,1,92121,1 +50,4,34.01,,,45,Carlotta,5428,One Year,United States,9357-UJRUN,Stayed,0,0,Male,1,Cable,"40.497283, -123.93037",40.497283,-123.93037,1,58.35,1,0,5,,0,1,1,1,Bank Withdrawal,1,1072,1,Q3,1,3,0,California,0,0,0,24,1346.9,0,816.24,0.0,2163.14,0,1,95528,0 +47,21,49.31,Competitor,Competitor made better offer,81,Fullerton,4508,Month-to-Month,United States,9572-MTILT,Churned,0,1,Male,1,Fiber Optic,"33.877639, -117.961212",33.877639,-117.961212,1,106.75,1,0,7,,1,1,1,1,Bank Withdrawal,1,46105,1,Q3,1,1,0,California,0,0,1,59,6252.9,40,2909.29,0.0,9202.19,0,0,92833,1 +76,26,21.89,Competitor,Competitor made better offer,91,San Diego,2819,Month-to-Month,United States,7450-NWRTR,Churned,0,1,Male,1,Fiber Optic,"32.886925, -117.152162",32.886925,-117.152162,0,99.45,1,0,0,,0,0,1,0,Bank Withdrawal,1,74232,0,Q3,0,3,1,California,1,0,1,12,1200.15,0,262.68,0.0,1462.83,0,1,92126,1 +40,11,27.53,,,66,Sacramento,3013,Month-to-Month,United States,4283-IVYCI,Stayed,0,0,Male,1,Cable,"38.445939, -121.496855",38.445939,-121.496855,0,64.95,0,0,0,Offer E,0,1,0,0,Credit Card,1,9063,1,Q3,0,3,0,California,1,1,0,9,547.8,0,247.77,0.0,795.57,0,1,95832,0 +24,69,35.77,Dissatisfaction,Product dissatisfaction,85,Vernalis,2734,Month-to-Month,United States,2867-UIMSS,Churned,0,0,Male,1,Fiber Optic,"37.609095, -121.263381",37.609095,-121.263381,0,80.5,0,0,0,,0,0,0,0,Bank Withdrawal,1,274,0,Q3,0,1,0,California,1,1,0,1,80.5,0,35.77,0.0,116.27,1,1,95385,1 +54,26,31.96,,,48,Anza,6099,Month-to-Month,United States,7803-XOCCZ,Stayed,1,1,Female,1,Fiber Optic,"33.527605, -116.666551",33.527605,-116.666551,1,84.05,0,2,1,Offer B,0,1,1,1,Bank Withdrawal,1,3745,1,Q3,1,3,0,California,0,0,0,52,4326.8,0,1661.92,0.0,5988.72,0,1,92539,0 +23,51,0.0,Competitor,Competitor made better offer,70,San Diego,5482,Month-to-Month,United States,7615-ESMYF,Churned,0,0,Female,1,Cable,"32.825086, -117.199424",32.825086,-117.199424,1,44.6,0,0,1,,0,0,0,1,Bank Withdrawal,0,51213,0,Q3,1,3,0,California,1,1,1,2,97.1,0,0.0,0.0,97.1,1,1,92117,1 +23,59,44.06,,,35,Loma Linda,4208,Month-to-Month,United States,6614-VBEGU,Stayed,0,0,Female,1,DSL,"34.049315, -117.255974",34.049315,-117.255974,1,69.45,0,0,8,Offer C,1,0,1,1,Bank Withdrawal,1,18068,0,Q3,1,5,0,California,1,1,1,24,1614.05,0,1057.44,0.0,2671.49,1,1,92354,0 +21,59,27.1,,,30,Twain Harte,4403,Two Year,United States,4718-WXBGI,Stayed,1,1,Male,1,Cable,"38.107441, -120.230625",38.107441,-120.230625,1,91.95,1,1,1,Offer A,1,1,1,1,Credit Card,1,4848,1,Q3,1,4,0,California,1,1,1,72,6614.9,0,1951.2,0.0,8566.1,1,1,95383,0 +75,9,16.72,,,25,Redwood Valley,5856,Two Year,United States,3108-PCCGG,Stayed,0,1,Male,1,Cable,"39.298065, -123.25211",39.298065,-123.25211,1,84.45,1,0,3,Offer A,1,1,0,1,Credit Card,1,5995,0,Q3,1,3,1,California,1,0,1,72,5899.85,0,1203.84,0.0,7103.69,0,1,95470,0 +48,13,9.95,Price,Price too high,72,Twentynine Palms,3260,Month-to-Month,United States,9057-SIHCH,Churned,0,0,Female,1,Fiber Optic,"34.457829, -116.139589",34.457829,-116.139589,0,96.6,1,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,14104,0,Q3,0,1,0,California,1,1,1,3,291.9,0,29.85,0.0,321.75,0,1,92278,1 +59,0,16.4,,,25,San Anselmo,5417,Month-to-Month,United States,3752-CQSJI,Stayed,1,0,Female,0,,"37.99272, -122.575026",37.99272,-122.575026,1,20.45,0,1,1,Offer D,0,0,1,1,Credit Card,1,16849,0,Q3,1,3,0,California,0,0,0,13,254.5,0,213.2,0.0,467.7,0,0,94960,0 +60,0,34.04,,,35,Los Angeles,4617,Two Year,United States,0354-VXMJC,Stayed,1,0,Male,0,,"34.030578, -118.399613",34.030578,-118.399613,1,19.6,0,3,10,,0,0,0,1,Credit Card,1,58218,0,Q3,1,5,0,California,0,0,0,23,426.65,0,782.92,0.0,1209.57,0,0,90034,0 +59,58,4.67,,,37,Brooks,4479,Month-to-Month,United States,9800-ONTFE,Stayed,1,0,Female,1,Fiber Optic,"38.809804, -122.241383",38.809804,-122.241383,1,75.8,1,3,3,Offer D,0,0,1,1,Bank Withdrawal,1,382,0,Q3,1,5,0,California,0,0,0,22,1615.1,0,102.74,0.0,1717.84,0,1,95606,0 +19,59,0.0,,,65,Mount Shasta,4034,Month-to-Month,United States,3665-JATSN,Stayed,0,0,Female,1,DSL,"41.33832, -122.290756",41.33832,-122.290756,0,39.7,0,0,0,,1,0,1,0,Bank Withdrawal,0,7309,0,Q3,0,5,0,California,1,1,0,19,710.05,110,0.0,0.0,820.05,1,0,96067,0 +41,21,8.6,,,55,Los Angeles,5455,Month-to-Month,United States,2067-QYTCF,Stayed,0,1,Female,1,Fiber Optic,"34.061918, -118.277939",34.061918,-118.277939,1,111.15,1,0,4,,1,0,1,1,Bank Withdrawal,1,44004,1,Q3,1,4,0,California,1,1,1,64,6953.4,0,550.4,0.0,7503.8,0,1,90057,0 +24,85,36.14,Competitor,Competitor offered higher download speeds,75,Duarte,5651,One Year,United States,8563-IIOXK,Churned,0,0,Male,1,DSL,"34.145695, -117.95982",34.145695,-117.95982,1,49.75,0,0,4,Offer E,0,1,1,1,Bank Withdrawal,1,27414,0,Q3,1,1,0,California,0,1,0,7,331.3,0,252.98,0.0,584.28,1,1,91010,1 +62,0,28.3,,,66,Inglewood,4158,Two Year,United States,3212-KXOCR,Stayed,0,0,Male,0,,"33.975332, -118.355252",33.975332,-118.355252,0,21.0,0,0,0,,0,0,0,0,Bank Withdrawal,1,30779,0,Q3,0,4,0,California,0,0,0,52,1107.2,0,1471.6,0.0,2578.8,0,0,90302,0 +39,30,18.99,Attitude,Attitude of service provider,96,Douglas City,5915,Month-to-Month,United States,0637-YLETY,Churned,0,1,Female,1,Fiber Optic,"40.586588, -122.903677",40.586588,-122.903677,0,95.6,1,0,0,Offer D,1,0,1,0,Credit Card,1,960,0,Q3,0,1,0,California,1,1,0,16,1555.65,0,303.84,0.0,1859.49,0,1,96024,1 +75,28,9.67,Competitor,Competitor offered more data,83,Shingletown,5030,Month-to-Month,United States,3957-LXOLK,Churned,0,1,Female,1,Fiber Optic,"40.497441, -121.827524",40.497441,-121.827524,0,106.15,1,0,0,Offer C,1,0,1,0,Bank Withdrawal,1,4231,0,Q3,0,1,1,California,1,0,1,28,3152.5,0,270.76,0.0,3423.26,0,1,96088,1 +38,19,37.94,,,45,Porter Ranch,2698,Two Year,United States,1116-DXXDF,Stayed,0,1,Male,1,Fiber Optic,"34.281911, -118.556218",34.281911,-118.556218,0,100.45,0,0,0,,0,1,1,0,Bank Withdrawal,1,28067,0,Q3,0,4,0,California,1,1,1,39,3801.7,0,1479.66,0.0,5281.36,0,1,91326,0 +47,19,14.48,,,71,Sacramento,5846,One Year,United States,5795-BKOYE,Stayed,1,1,Female,1,DSL,"38.691607, -121.602284",38.691607,-121.602284,1,59.1,0,1,5,Offer A,1,0,0,1,Bank Withdrawal,1,264,1,Q3,1,4,0,California,0,0,0,69,4134.7,0,999.12,0.0,5133.82,0,1,95837,0 +33,4,14.93,,,56,Terra Bella,4667,Month-to-Month,United States,1536-HBSWP,Joined,0,0,Female,1,DSL,"35.939068, -119.043666",35.939068,-119.043666,0,49.9,0,0,0,,0,0,1,0,Bank Withdrawal,1,5868,1,Q3,0,3,0,California,0,0,0,1,49.9,0,14.93,0.0,64.83,0,1,93270,0 +37,3,10.46,,,32,Tracy,5707,Two Year,United States,5360-LJCNJ,Stayed,0,1,Female,1,Fiber Optic,"37.680968, -121.446049",37.680968,-121.446049,1,105.15,1,0,4,,1,0,1,1,Bank Withdrawal,1,69801,0,Q3,1,5,0,California,1,1,1,71,7555.0,60,742.66,0.0,8357.66,0,0,95376,0 +25,41,24.08,,,33,San Andreas,5954,Two Year,United States,9541-ZPSEA,Stayed,1,1,Male,1,Fiber Optic,"38.196497, -120.61689",38.196497,-120.61689,1,80.35,0,3,8,Offer A,0,1,0,1,Credit Card,1,3930,0,Q3,1,3,0,California,0,0,0,68,5375.15,0,1637.44,0.0,7012.59,1,1,95249,0 +25,41,40.22,Competitor,Competitor had better devices,83,Stockton,2832,Month-to-Month,United States,7209-JCUDS,Churned,0,1,Male,1,Fiber Optic,"38.049457, -121.21653",38.049457,-121.21653,0,94.9,0,0,0,Offer D,0,0,1,0,Bank Withdrawal,1,6951,0,Q3,0,1,0,California,1,1,1,10,1048.85,0,402.2,0.0,1451.05,1,1,95212,1 +27,52,42.1,,,41,Banning,2654,One Year,United States,2150-WLKUW,Stayed,0,0,Female,1,DSL,"33.936298, -116.849577",33.936298,-116.849577,1,63.9,1,0,4,Offer B,1,0,0,1,Bank Withdrawal,1,25859,0,Q3,1,3,0,California,0,0,1,40,2635.0,0,1684.0,0.0,4319.0,1,1,92220,0 +41,18,22.23,,,39,Paso Robles,4774,Two Year,United States,2753-JMMCV,Stayed,0,1,Male,1,DSL,"35.634222, -120.728341",35.634222,-120.728341,0,74.2,1,0,0,Offer B,1,0,1,0,Credit Card,1,35586,1,Q3,0,3,0,California,1,1,0,65,4805.65,0,1444.95,0.0,6250.6,0,1,93446,0 +64,13,42.29,,,52,North Hills,3118,One Year,United States,7674-YTAFD,Stayed,0,0,Female,1,Fiber Optic,"34.238802, -118.482296",34.238802,-118.482296,0,79.95,0,0,0,Offer C,1,0,1,0,Bank Withdrawal,1,57017,1,Q3,0,3,0,California,0,0,0,33,2684.85,0,1395.57,0.0,4080.42,0,1,91343,0 +58,11,44.97,Competitor,Competitor offered higher download speeds,77,Modesto,3368,Month-to-Month,United States,9824-BEMCV,Churned,0,0,Male,1,Fiber Optic,"37.671806, -121.007575",37.671806,-121.007575,1,69.0,0,0,1,Offer D,0,0,1,1,Bank Withdrawal,1,52872,0,Q3,1,2,0,California,0,0,0,17,1149.65,0,764.49,0.0,1914.14,0,1,95350,1 +47,22,32.41,,,68,San Diego,3380,One Year,United States,2364-UFROM,Stayed,0,0,Male,1,Cable,"32.808814, -117.134694",32.808814,-117.134694,0,70.4,0,0,0,,1,1,0,0,Bank Withdrawal,1,25232,1,Q3,0,3,0,California,0,0,1,30,2044.75,0,972.3,0.0,3017.05,0,1,92123,0 +29,0,4.98,,,24,San Francisco,4964,Month-to-Month,United States,5345-BMKWB,Stayed,0,0,Male,0,,"37.760412, -122.484966",37.760412,-122.484966,1,20.25,0,0,9,,0,0,0,1,Credit Card,1,55504,0,Q3,1,4,0,California,0,0,0,8,158.35,0,39.84,0.0,198.19,1,0,94122,0 +26,47,14.79,Competitor,Competitor had better devices,86,Santa Monica,5034,Two Year,United States,3192-NQECA,Churned,0,1,Male,1,Fiber Optic,"34.031529, -118.491156",34.031529,-118.491156,1,110.0,1,0,4,Offer A,1,0,1,1,Bank Withdrawal,1,23559,1,Q3,1,2,0,California,1,1,1,68,7611.85,0,1005.72,0.0,8617.57,1,1,90403,1 +25,0,42.96,,,21,Isleton,4769,Month-to-Month,United States,2081-KJSQF,Joined,0,0,Male,0,,"38.154823, -121.601358",38.154823,-121.601358,0,20.25,0,0,0,,0,0,1,0,Credit Card,1,2010,0,Q3,0,5,0,California,0,0,0,1,20.25,0,42.96,0.0,63.21,1,0,95641,0 +79,24,4.75,,,40,Milford,5469,Two Year,United States,2439-LYPMQ,Stayed,0,1,Male,1,Fiber Optic,"40.181279, -120.392967",40.181279,-120.392967,1,102.6,1,0,7,Offer C,1,0,1,1,Bank Withdrawal,1,481,0,Q3,1,4,1,California,1,0,1,38,4009.2,0,180.5,45.81,4143.89,0,1,96121,0 +41,18,30.66,,,31,Esparto,4154,One Year,United States,6250-CGGUN,Stayed,0,1,Male,1,Fiber Optic,"38.834469, -122.127193",38.834469,-122.127193,0,84.4,0,0,0,Offer B,0,1,0,0,Bank Withdrawal,1,2756,1,Q3,0,3,0,California,0,0,0,54,4484.05,0,1655.64,0.0,6139.69,0,1,95627,0 +29,0,49.02,,,80,Little River,4758,Two Year,United States,9084-OAYKL,Stayed,0,0,Male,0,,"39.245911, -123.77214",39.245911,-123.77214,0,20.8,0,0,0,Offer B,0,0,0,0,Credit Card,1,882,0,Q3,0,4,0,California,0,0,0,58,1212.25,0,2843.16,0.0,4055.41,1,0,95456,0 +59,0,41.28,,,32,San Mateo,4099,Month-to-Month,United States,6124-ACRHJ,Joined,0,0,Female,0,,"37.538309, -122.305109",37.538309,-122.305109,0,19.75,0,0,0,,0,0,0,0,Credit Card,1,37926,0,Q3,0,5,0,California,0,0,0,1,19.75,0,41.28,0.0,61.03,0,0,94403,0 +40,2,39.35,,,49,Corcoran,4408,Two Year,United States,5915-ANOEI,Stayed,0,1,Male,1,DSL,"36.04533, -119.532424",36.04533,-119.532424,1,79.15,1,0,1,,1,1,0,1,Credit Card,1,23506,1,Q3,1,4,0,California,0,0,1,70,5536.5,0,2754.5,0.0,8291.0,0,1,93212,0 +25,59,25.45,,,23,Catheys Valley,5600,Two Year,United States,3726-TBHQT,Stayed,1,1,Male,1,Fiber Optic,"37.394411, -120.127262",37.394411,-120.127262,1,114.0,1,1,0,,1,1,1,1,Bank Withdrawal,1,986,1,Q3,0,4,0,California,1,1,1,71,8175.9,0,1806.95,0.0,9982.85,1,1,95306,0 +30,0,16.7,,,25,Bakersfield,5629,Month-to-Month,United States,6942-LBFDP,Joined,0,0,Female,0,,"35.559617, -118.925185",35.559617,-118.925185,0,20.55,0,0,0,,0,0,1,0,Mailed Check,1,44915,0,Q3,0,3,0,California,0,0,0,2,33.6,0,33.4,0.0,67.0,0,0,93308,0 +53,58,48.43,,,24,San Francisco,2923,One Year,United States,8812-ZRHFP,Stayed,1,1,Female,1,Fiber Optic,"37.802071, -122.411004",37.802071,-122.411004,1,86.45,0,3,0,Offer C,0,0,0,1,Bank Withdrawal,1,26831,0,Q3,0,3,0,California,1,1,0,30,2538.05,0,1452.9,0.0,3990.95,0,1,94133,0 +61,27,11.97,Attitude,Attitude of service provider,75,Kerman,4694,Month-to-Month,United States,3138-BKYAV,Churned,0,0,Male,1,Fiber Optic,"36.727418, -120.123526",36.727418,-120.123526,0,85.35,0,0,0,,1,0,1,0,Bank Withdrawal,1,14062,0,Q3,0,3,0,California,0,0,1,6,489.45,0,71.82,0.0,561.27,0,1,93630,1 +46,0,12.68,,,77,Los Angeles,4630,Two Year,United States,6762-NSODU,Stayed,1,0,Female,0,,"34.039224, -118.266293",34.039224,-118.266293,1,19.4,0,3,9,,0,0,0,1,Credit Card,1,15140,0,Q3,1,4,0,California,0,0,0,46,958.15,0,583.28,0.0,1541.43,0,0,90015,0 +41,0,23.16,Attitude,Attitude of support person,89,Vacaville,2959,Month-to-Month,United States,4211-MMAZN,Churned,0,0,Male,0,,"38.419088, -122.024568",38.419088,-122.024568,0,20.25,0,0,0,Offer E,0,0,0,0,Mailed Check,1,32564,0,Q3,0,1,0,California,0,0,0,1,20.25,0,23.16,0.0,43.41,0,0,95688,1 +23,59,0.0,,,62,Santa Ana,2133,One Year,United States,0308-IVGOK,Stayed,0,1,Female,1,DSL,"33.748635, -117.906125",33.748635,-117.906125,0,40.4,0,0,0,,1,0,1,0,Credit Card,0,70011,1,Q3,0,5,0,California,0,0,0,11,422.6,0,0.0,0.0,422.6,1,1,92703,0 +24,82,14.91,,,69,Redlands,4900,Month-to-Month,United States,1304-BCCFO,Stayed,0,1,Male,1,Cable,"34.064073, -117.166158",34.064073,-117.166158,1,70.05,0,0,2,,0,0,1,1,Mailed Check,1,36675,0,Q3,1,3,0,California,1,1,1,9,564.4,0,134.19,0.0,698.59,1,1,92374,0 +54,0,27.93,,,72,Tustin,4801,One Year,United States,0788-DXBFY,Stayed,0,0,Male,0,,"33.735802, -117.818805",33.735802,-117.818805,1,19.55,0,0,3,Offer B,0,0,1,1,Bank Withdrawal,1,55062,0,Q3,1,3,0,California,0,0,0,58,1108.8,0,1619.94,0.0,2728.74,0,0,92780,0 +78,12,16.83,Price,Price too high,72,Concord,4661,Month-to-Month,United States,7248-VZQLC,Churned,0,1,Female,1,Fiber Optic,"37.971421, -121.971504",37.971421,-121.971504,0,85.2,1,0,0,,1,0,1,0,Bank Withdrawal,1,39888,0,Q3,0,1,1,California,0,0,0,47,3969.35,0,791.01,0.0,4760.36,0,1,94521,1 +34,17,39.6,Price,Extra data charges,72,Jackson,3113,Month-to-Month,United States,7623-TRNQN,Churned,1,0,Male,1,DSL,"38.336216, -120.76901",38.336216,-120.76901,0,49.9,0,1,0,,0,0,1,0,Mailed Check,1,6202,1,Q3,0,2,0,California,0,0,0,1,49.9,0,39.6,0.0,89.5,0,1,95642,1 +49,21,34.98,,,23,Covina,5687,Month-to-Month,United States,8563-OYMQY,Stayed,0,1,Male,1,Fiber Optic,"34.097345, -117.906736",34.097345,-117.906736,0,90.95,0,0,0,Offer D,1,0,1,0,Credit Card,1,33817,0,Q3,0,5,0,California,1,1,0,17,1612.2,0,594.66,0.0,2206.86,0,1,91722,0 +28,48,8.8,Competitor,Competitor offered more data,69,Cupertino,5463,Two Year,United States,3400-ESFUW,Churned,0,0,Male,1,DSL,"37.306612, -122.080621",37.306612,-122.080621,1,57.55,0,0,1,Offer B,1,1,0,1,Bank Withdrawal,1,54431,1,Q3,1,1,0,California,0,0,0,55,3046.4,60,484.0,0.0,3590.4,1,0,95014,1 +38,26,39.63,Price,Long distance charges,82,Tarzana,6136,One Year,United States,0748-RDGGM,Churned,0,1,Male,1,Fiber Optic,"34.157137, -118.548511",34.157137,-118.548511,1,109.5,0,0,1,,1,1,1,1,Bank Withdrawal,1,27424,1,Q3,1,2,0,California,1,1,1,70,7534.65,0,2774.1,0.0,10308.75,0,1,91356,1 +50,7,2.03,,,56,Gardena,2867,One Year,United States,6416-JNVRK,Stayed,0,0,Female,1,Cable,"33.876482, -118.284077",33.876482,-118.284077,0,55.65,0,0,0,Offer B,0,0,0,0,Credit Card,1,9960,0,Q3,0,5,0,California,1,1,0,46,2688.85,0,93.38,0.0,2782.23,0,1,90248,0 +51,25,0.0,,,68,Sacramento,5658,Two Year,United States,8727-XDPUD,Stayed,0,0,Male,1,DSL,"38.486502, -121.334051",38.486502,-121.334051,0,35.8,0,0,0,,0,0,0,0,Credit Card,0,11396,0,Q3,0,3,0,California,0,0,1,37,1316.9,100,0.0,0.0,1416.9,0,0,95829,0 +28,41,17.02,Competitor,Competitor made better offer,65,Temecula,2110,Month-to-Month,United States,6821-BUXUX,Churned,0,0,Female,1,Fiber Optic,"33.507255, -117.029473",33.507255,-117.029473,0,96.65,1,0,0,Offer D,1,1,1,0,Bank Withdrawal,1,46171,0,Q3,0,1,0,California,0,0,1,13,1244.5,0,221.26,0.0,1465.76,1,1,92592,1 +39,17,23.7,Dissatisfaction,Network reliability,69,Arnold,2806,Month-to-Month,United States,8280-MQRQN,Churned,0,1,Female,1,Cable,"38.32153, -120.236358",38.32153,-120.236358,0,50.45,0,0,0,Offer E,0,0,1,0,Mailed Check,1,5159,0,Q3,0,3,0,California,0,0,0,1,50.45,0,23.7,0.0,74.15,0,1,95223,1 +25,0,4.57,,,46,Sierra Madre,5306,Two Year,United States,7267-FRMJW,Stayed,1,0,Female,0,,"34.168686, -118.057505",34.168686,-118.057505,1,20.1,0,3,1,Offer C,0,0,0,1,Credit Card,1,10558,0,Q3,1,3,0,California,0,0,0,25,486.05,0,114.25,0.0,600.3,1,0,91024,0 +79,23,8.35,Competitor,Competitor made better offer,90,Escondido,5571,Month-to-Month,United States,6894-LFHLY,Churned,0,0,Male,1,Fiber Optic,"33.141265, -116.967221",33.141265,-116.967221,0,75.75,1,0,0,,0,0,1,0,Bank Withdrawal,1,48690,0,Q3,0,1,1,California,0,0,0,1,75.75,0,8.35,0.0,84.1,0,1,92027,1 +21,0,22.96,,,34,Oakley,2630,Two Year,United States,1106-HRLKZ,Stayed,1,0,Male,0,,"37.999406, -121.686241",37.999406,-121.686241,1,19.6,0,1,9,Offer B,0,0,0,1,Credit Card,1,27607,0,Q3,1,5,0,California,0,0,0,40,808.95,0,918.4,0.0,1727.35,1,0,94561,0 +69,6,33.74,Competitor,Competitor made better offer,90,Fallbrook,5247,Month-to-Month,United States,8290-YWKHZ,Churned,0,0,Female,1,Fiber Optic,"33.362575, -117.299644",33.362575,-117.299644,1,93.2,1,0,1,,0,0,1,1,Bank Withdrawal,1,42239,0,Q3,1,3,1,California,1,0,1,32,2931.0,0,1079.68,17.88,3992.8,0,1,92028,1 +45,0,15.77,,,68,Stanton,2484,Month-to-Month,United States,3930-ZGWVE,Joined,0,0,Male,0,,"33.801869, -117.995068",33.801869,-117.995068,0,19.75,0,0,0,,0,0,0,0,Credit Card,1,29694,0,Q3,0,3,0,California,0,0,0,1,19.75,0,15.77,0.0,35.52,0,0,90680,0 +37,24,0.0,,,72,Rocklin,2315,One Year,United States,7089-XXAYG,Stayed,0,1,Male,1,Cable,"38.7904, -121.236973",38.7904,-121.236973,1,38.1,0,0,10,,0,0,1,1,Credit Card,0,21510,0,Q3,1,5,0,California,0,0,1,25,970.4,100,0.0,0.0,1070.4,0,0,95677,0 +60,27,19.05,Competitor,Competitor had better devices,91,Phelan,4498,Month-to-Month,United States,4640-UHDOS,Churned,0,0,Female,1,DSL,"34.441123, -117.537886",34.441123,-117.537886,1,55.95,0,0,3,Offer D,0,0,0,1,Bank Withdrawal,1,12463,0,Q3,1,1,0,California,1,1,0,13,734.35,0,247.65,0.0,982.0,0,1,92371,1 +59,15,33.69,,,78,Woodbridge,5577,Month-to-Month,United States,1346-UFHAX,Stayed,0,0,Female,1,Fiber Optic,"38.169605, -121.310964",38.169605,-121.310964,0,80.0,1,0,0,Offer D,0,1,1,0,Credit Card,1,4176,0,Q3,0,3,0,California,0,0,0,13,1029.35,0,437.97,0.0,1467.32,0,0,95258,0 +72,28,47.4,,,62,Los Angeles,4999,Two Year,United States,6437-UDQJM,Stayed,0,1,Female,1,DSL,"34.017697, -118.200577",34.017697,-118.200577,1,84.1,1,0,5,,1,1,1,1,Credit Card,1,47487,0,Q3,1,3,1,California,1,1,1,72,6129.65,0,3412.8,0.0,9542.45,0,1,90023,0 +52,18,24.91,Dissatisfaction,Product dissatisfaction,75,Clearlake Oaks,4881,Month-to-Month,United States,2115-BFTIW,Churned,0,0,Male,1,Fiber Optic,"39.07116, -122.598542",39.07116,-122.598542,0,70.95,0,0,0,,0,0,0,0,Credit Card,1,3684,0,Q3,0,1,0,California,0,0,0,25,1767.35,20,622.75,0.0,2410.1,0,0,95423,1 +51,0,18.62,,,74,Nice,2836,Two Year,United States,1494-EJZDW,Stayed,1,0,Female,0,,"39.12334, -122.838198",39.12334,-122.838198,1,20.15,0,3,1,,0,0,0,1,Credit Card,1,2223,0,Q3,1,5,0,California,0,0,0,10,220.8,0,186.2,0.0,407.0,0,0,95464,0 +56,21,9.49,,,69,Bakersfield,4388,Month-to-Month,United States,1766-GKNMI,Stayed,0,0,Male,1,Fiber Optic,"35.280113, -118.962329",35.280113,-118.962329,0,84.9,1,0,0,,0,0,1,0,Bank Withdrawal,1,59195,0,Q3,0,3,0,California,1,1,0,29,2516.2,0,275.21,47.04,2744.37,0,1,93307,0 +73,13,49.91,,,21,Honeydew,6132,Two Year,United States,8755-IWJHN,Stayed,0,1,Male,1,Fiber Optic,"40.342928, -124.063329",40.342928,-124.063329,1,95.35,1,0,5,,1,0,1,1,Bank Withdrawal,1,82,0,Q3,1,3,1,California,1,1,0,69,6382.0,0,3443.79,0.0,9825.79,0,1,95545,0 +35,22,42.18,,,70,Lake Arrowhead,6245,One Year,United States,8961-QDZZJ,Stayed,1,0,Female,1,Fiber Optic,"34.2565, -117.19335",34.2565,-117.19335,1,95.0,0,2,3,Offer B,1,0,1,1,Bank Withdrawal,1,9793,0,Q3,1,5,0,California,1,1,1,57,5535.8,0,2404.26,0.0,7940.06,0,1,92352,0 +26,76,0.0,Price,Long distance charges,90,Orosi,3955,Month-to-Month,United States,2636-OHFMN,Churned,0,0,Male,1,DSL,"36.600185, -119.175655",36.600185,-119.175655,1,48.55,0,0,4,,1,0,1,1,Bank Withdrawal,0,9780,0,Q3,1,2,0,California,1,1,1,4,201.0,0,0.0,0.0,201.0,1,1,93647,1 +45,24,45.39,,,80,Hermosa Beach,2317,Month-to-Month,United States,3955-JBZZM,Stayed,0,0,Male,1,Fiber Optic,"33.86532, -118.396336",33.86532,-118.396336,0,78.8,0,0,0,Offer D,0,0,0,0,Bank Withdrawal,1,18693,0,Q3,0,3,0,California,0,0,1,20,1641.3,0,907.8,0.0,2549.1,0,1,90254,0 +41,10,5.01,Price,Extra data charges,96,Los Angeles,4963,Month-to-Month,United States,9158-VCTQB,Churned,0,1,Female,1,Fiber Optic,"34.017697, -118.200577",34.017697,-118.200577,1,113.6,1,0,1,,1,1,1,1,Bank Withdrawal,1,47487,1,Q3,1,1,0,California,1,1,1,41,4594.95,0,205.41,0.0,4800.36,0,1,90023,1 +41,18,27.3,,,51,California City,5559,Month-to-Month,United States,6719-OXYBR,Stayed,0,1,Male,1,Fiber Optic,"35.151491, -117.927597",35.151491,-117.927597,0,85.3,0,0,0,,0,0,0,0,Bank Withdrawal,1,8316,0,Q3,0,3,0,California,0,0,1,15,1219.85,0,409.5,0.0,1629.35,0,1,93505,0 +54,13,0.0,,,55,Buena Park,4093,Two Year,United States,1837-YQUCE,Stayed,0,1,Female,1,DSL,"33.845706, -118.012204",33.845706,-118.012204,0,58.35,0,0,0,Offer A,0,1,1,0,Bank Withdrawal,0,44442,1,Q3,0,3,0,California,1,1,1,70,4214.25,0,0.0,0.0,4214.25,0,1,90620,0 +59,0,25.54,,,30,Carson,4329,Two Year,United States,1328-EUZHC,Stayed,0,0,Female,0,,"33.859171, -118.252272",33.859171,-118.252272,1,20.1,0,0,4,,0,0,0,1,Credit Card,1,25566,0,Q3,1,4,0,California,0,0,0,18,370.5,0,459.72,0.0,830.22,0,0,90746,0 +79,18,34.01,Competitor,Competitor made better offer,94,San Diego,4703,Month-to-Month,United States,3398-FSHON,Churned,0,0,Female,1,Fiber Optic,"32.898613, -117.202937",32.898613,-117.202937,0,91.3,1,0,0,,1,0,1,0,Bank Withdrawal,1,4258,0,Q3,0,2,1,California,0,0,1,12,1094.5,0,408.12,0.0,1502.62,0,1,92121,1 +76,21,2.9,Attitude,Attitude of support person,94,Crows Landing,2322,Month-to-Month,United States,3714-JTVOV,Churned,0,0,Female,1,Fiber Optic,"37.435664, -121.049056",37.435664,-121.049056,1,74.15,0,0,1,Offer B,0,1,1,1,Credit Card,1,1508,0,Q3,1,1,1,California,0,0,0,42,3229.4,0,121.8,0.0,3351.2,0,1,95313,1 +53,3,49.66,,,68,Palos Verdes Peninsula,2429,Month-to-Month,United States,9927-DSWDF,Stayed,0,0,Male,1,Fiber Optic,"33.788208, -118.404955",33.788208,-118.404955,1,104.6,0,0,1,Offer D,1,1,1,1,Bank Withdrawal,1,24979,1,Q3,1,3,0,California,1,1,1,22,2180.55,0,1092.52,0.0,3273.07,0,1,90274,0 +40,23,22.88,Competitor,Competitor made better offer,96,Amador City,3847,Month-to-Month,United States,2754-XBHTB,Churned,0,0,Female,1,Fiber Optic,"38.431407, -120.8421",38.431407,-120.8421,0,77.65,0,0,0,,0,0,1,0,Bank Withdrawal,1,222,0,Q3,0,2,0,California,0,0,1,9,714.15,0,205.92,0.0,920.07,0,1,95601,1 +36,28,10.92,,,21,Los Angeles,5974,Two Year,United States,5248-YGIJN,Stayed,0,1,Male,1,DSL,"34.085807, -118.206617",34.085807,-118.206617,1,90.25,1,0,9,,1,1,1,1,Credit Card,1,38415,1,Q3,1,3,0,California,1,1,1,72,6369.45,0,786.24,0.0,7155.69,0,1,90031,0 +27,42,0.0,,,73,Fountain Valley,4445,Two Year,United States,3298-QEICA,Stayed,0,0,Female,1,DSL,"33.712036, -117.950113",33.712036,-117.950113,1,34.6,0,0,10,,0,1,0,1,Credit Card,0,54548,1,Q3,1,4,0,California,0,0,0,23,813.45,0,0.0,0.0,813.45,1,1,92708,0 +43,22,0.0,,,21,Tulare,5269,One Year,United States,0234-TEVTT,Stayed,1,1,Female,1,DSL,"36.185471, -119.375243",36.185471,-119.375243,1,45.0,0,3,3,,0,1,0,1,Credit Card,0,56101,0,Q3,1,3,0,California,1,1,0,48,2196.3,0,0.0,0.0,2196.3,0,1,93274,0 +36,29,0.0,Other,Don't know,78,Snelling,4840,Month-to-Month,United States,6581-NQCBA,Churned,0,0,Female,1,DSL,"37.521708, -120.426843",37.521708,-120.426843,1,49.95,0,0,1,Offer D,0,0,1,1,Bank Withdrawal,0,1158,1,Q3,1,1,0,California,1,1,1,16,810.2,0,0.0,0.0,810.2,0,1,95369,1 +19,0,29.15,,,75,Montgomery Creek,3353,Two Year,United States,3717-FDJFU,Stayed,1,0,Male,0,,"40.877552, -121.885884",40.877552,-121.885884,0,20.45,0,1,0,Offer E,0,0,0,0,Credit Card,1,431,0,Q3,0,3,0,California,0,0,0,5,106.9,0,145.75,0.0,252.65,1,0,96065,0 +26,26,28.59,Competitor,Competitor made better offer,89,San Diego,2931,Month-to-Month,United States,9050-QLROH,Churned,0,1,Male,1,Fiber Optic,"32.886925, -117.152162",32.886925,-117.152162,0,90.7,1,0,0,,0,0,1,0,Credit Card,1,74232,0,Q3,0,1,0,California,1,1,0,18,1597.25,0,514.62,0.0,2111.87,1,1,92126,1 +48,16,27.58,Other,Moved,79,Mendocino,5066,Month-to-Month,United States,7153-OANIO,Churned,0,0,Male,1,Fiber Optic,"39.305545, -123.743697",39.305545,-123.743697,0,69.95,0,0,0,Offer E,0,0,0,0,Bank Withdrawal,1,2229,0,Q3,0,1,0,California,0,0,0,1,69.95,0,27.58,0.0,97.53,0,1,95460,1 +35,13,26.43,,,23,Julian,4810,Month-to-Month,United States,1960-UYCNN,Stayed,0,1,Male,1,Fiber Optic,"32.980678, -116.262854",32.980678,-116.262854,0,95.25,1,0,0,,1,0,1,0,Bank Withdrawal,1,3577,0,Q3,0,3,0,California,1,1,0,10,1021.55,0,264.3,0.0,1285.85,0,1,92036,0 +26,0,45.87,,,40,San Francisco,5919,Month-to-Month,United States,4694-PHWFW,Stayed,1,0,Female,0,,"37.789168, -122.395009",37.789168,-122.395009,0,19.95,0,3,0,,0,0,0,0,Mailed Check,1,2066,0,Q3,0,4,0,California,0,0,0,8,170.9,0,366.96,0.0,537.86,1,0,94105,0 +27,73,46.94,Attitude,Attitude of support person,83,Pomona,6088,Month-to-Month,United States,6651-AZVTJ,Churned,0,1,Male,1,Fiber Optic,"34.067932, -117.785168",34.067932,-117.785168,1,99.8,1,0,1,,0,0,1,1,Bank Withdrawal,1,36057,0,Q3,1,1,0,California,1,1,1,49,4872.45,130,2300.06,0.0,7302.51,1,0,91768,1 +80,14,6.33,Price,Extra data charges,67,Whittier,2793,Month-to-Month,United States,4846-WHAFZ,Churned,1,0,Female,1,Fiber Optic,"33.972119, -118.020188",33.972119,-118.020188,1,76.5,1,1,1,Offer C,0,0,1,1,Bank Withdrawal,1,26265,0,Q3,1,2,1,California,0,0,0,37,2868.15,0,234.21,0.0,3102.36,0,1,90602,1 +46,0,5.69,,,59,Westwood,2712,Month-to-Month,United States,1498-DQNRX,Stayed,0,0,Female,0,,"40.271535, -121.018087",40.271535,-121.018087,1,19.85,0,0,0,,0,0,0,1,Mailed Check,1,4158,0,Q3,0,4,0,California,0,0,0,29,573.05,0,165.01,0.0,738.06,0,0,96137,0 +62,12,12.42,,,64,Sacramento,2157,One Year,United States,3926-YZVVX,Stayed,0,0,Female,1,Cable,"38.660442, -121.346321",38.660442,-121.346321,0,50.05,0,0,0,,0,0,0,0,Bank Withdrawal,1,20993,1,Q3,0,5,0,California,0,0,0,41,2029.05,0,509.22,0.0,2538.27,0,1,95841,0 +42,26,24.83,,,23,Buttonwillow,5104,Month-to-Month,United States,4324-AHJKS,Stayed,0,1,Female,1,DSL,"35.451402, -119.488413",35.451402,-119.488413,0,55.8,0,0,0,,0,1,0,0,Credit Card,1,2078,0,Q3,0,4,0,California,0,0,0,5,300.4,0,124.15,0.0,424.55,0,1,93206,0 +54,30,2.2,Competitor,Competitor offered more data,87,Los Angeles,4179,Month-to-Month,United States,1447-GIQMR,Churned,0,0,Male,1,Fiber Optic,"34.003553, -118.308933",34.003553,-118.308933,1,69.15,0,0,1,,0,0,1,1,Bank Withdrawal,1,29299,0,Q3,1,2,0,California,0,0,0,1,69.15,0,2.2,0.0,71.35,0,1,90062,1 +59,3,29.16,,,64,San Gregorio,4492,Month-to-Month,United States,9873-MNDKV,Stayed,0,0,Female,1,DSL,"37.331762, -122.341444",37.331762,-122.341444,0,44.65,0,0,0,Offer D,0,0,1,0,Credit Card,1,291,0,Q3,0,3,0,California,0,0,0,11,472.25,0,320.76,0.0,793.01,0,1,94074,0 +54,27,0.0,,,74,Fresno,3882,One Year,United States,2316-ESMLS,Stayed,0,0,Female,1,DSL,"36.793601, -119.761131",36.793601,-119.761131,1,33.15,0,0,7,,0,1,0,1,Credit Card,0,39148,1,Q3,1,3,0,California,0,0,0,12,444.75,0,0.0,0.0,444.75,0,1,93726,0 +23,27,0.0,,,33,San Ysidro,4051,Two Year,United States,2580-ASVVY,Stayed,0,0,Female,1,DSL,"32.555828, -117.040073",32.555828,-117.040073,1,45.4,0,0,1,,0,1,0,1,Bank Withdrawal,0,28488,1,Q3,1,4,0,California,0,0,1,37,1593.1,0,0.0,44.13,1548.97,1,1,92173,0 +78,28,49.98,,,32,Fontana,3509,One Year,United States,5760-WRAHC,Stayed,0,1,Female,1,DSL,"34.136367, -117.460803",34.136367,-117.460803,0,69.75,0,0,0,Offer D,0,1,1,0,Mailed Check,1,54586,1,Q3,0,3,1,California,1,1,0,22,1545.4,0,1099.56,0.0,2644.96,0,1,92336,0 +56,8,16.99,,,59,Oakland,5262,Month-to-Month,United States,4065-JJAVA,Joined,0,0,Female,1,DSL,"37.758019, -122.138678",37.758019,-122.138678,0,49.5,0,0,0,,1,0,0,0,Bank Withdrawal,1,42854,0,Q3,0,4,0,California,0,0,0,1,49.5,30,16.99,0.0,96.49,0,0,94605,0 +57,0,37.62,,,38,Glendale,3666,Month-to-Month,United States,1156-ZFYDO,Joined,0,0,Female,0,,"34.17051, -118.289463",34.17051,-118.289463,0,19.75,0,0,0,,0,0,0,0,Bank Withdrawal,1,23981,0,Q3,0,3,0,California,0,0,0,1,19.75,0,37.62,0.0,57.37,0,0,91201,0 +31,22,0.0,Dissatisfaction,Product dissatisfaction,90,La Puente,5995,One Year,United States,3034-ZBEQN,Churned,0,1,Female,1,DSL,"34.038983, -117.991372",34.038983,-117.991372,1,34.7,0,0,1,,1,0,0,1,Mailed Check,0,30802,0,Q3,1,2,0,California,0,0,0,48,1604.5,0,0.0,0.0,1604.5,0,1,91746,1 +51,30,25.9,,,62,Kyburz,5907,Two Year,United States,3050-RLLXC,Stayed,1,1,Female,1,Cable,"38.766036, -120.209673",38.766036,-120.209673,1,81.25,1,2,10,Offer B,1,1,0,1,Credit Card,1,183,1,Q3,1,4,0,California,0,0,1,56,4620.4,0,1450.4,0.0,6070.8,0,1,95720,0 +68,15,25.27,Attitude,Attitude of support person,68,San Diego,5857,Month-to-Month,United States,7240-FQLHE,Churned,0,0,Female,1,Fiber Optic,"32.707892, -117.05512",32.707892,-117.05512,1,99.75,1,0,1,,0,0,0,1,Bank Withdrawal,1,66838,1,Q3,1,2,1,California,1,0,1,18,1836.25,0,454.86,0.0,2291.11,0,1,92114,1 +27,71,24.4,Other,Don't know,77,Blue Lake,3326,Month-to-Month,United States,7831-QGOXH,Churned,0,0,Female,1,Fiber Optic,"40.94338, -123.831799",40.94338,-123.831799,0,85.2,1,0,0,,0,0,1,0,Bank Withdrawal,1,1584,0,Q3,0,3,0,California,0,1,1,18,1553.9,0,439.2,0.0,1993.1,1,1,95525,1 +29,48,0.0,,,55,Cathedral City,3065,Month-to-Month,United States,2538-OIMXF,Joined,1,0,Female,1,Cable,"33.829583, -116.474131",33.829583,-116.474131,0,24.7,0,1,0,Offer E,0,0,0,0,Credit Card,0,43141,0,Q3,0,5,0,California,0,0,0,1,24.7,70,0.0,0.0,94.7,1,0,92234,0 +38,0,31.78,,,69,Fallbrook,5748,Two Year,United States,4957-SREEC,Stayed,1,0,Male,0,,"33.362575, -117.299644",33.362575,-117.299644,1,20.35,0,1,2,Offer A,0,0,0,1,Credit Card,1,42239,0,Q3,1,5,0,California,0,0,0,70,1458.1,0,2224.6,35.44,3647.26,0,0,92028,0 +57,0,3.18,,,67,Glendale,4871,Two Year,United States,1047-RNXZV,Stayed,0,0,Male,0,,"34.195386, -118.238508",34.195386,-118.238508,0,19.55,0,0,0,,0,0,0,0,Credit Card,1,16910,0,Q3,0,5,0,California,0,0,0,43,876.15,0,136.74,15.17,997.72,0,0,91208,0 +35,21,0.0,,,61,Santa Monica,4015,Month-to-Month,United States,6180-YBIQI,Stayed,0,0,Male,1,DSL,"34.026334, -118.474222",34.026334,-118.474222,0,24.3,0,0,0,Offer E,0,0,0,0,Credit Card,0,19975,0,Q3,0,3,0,California,0,0,0,5,100.2,0,0.0,0.0,100.2,0,1,90404,0 +51,2,0.0,Other,Don't know,95,Long Beach,5633,One Year,United States,5294-CDGWY,Churned,0,1,Male,1,DSL,"33.752524, -118.210737",33.752524,-118.210737,1,59.3,0,0,1,,1,1,0,1,Bank Withdrawal,0,38427,0,Q3,1,1,0,California,1,1,1,51,3014.65,0,0.0,0.0,3014.65,0,1,90802,1 +35,4,0.0,Attitude,Attitude of support person,94,Nipomo,4119,Month-to-Month,United States,5057-LCOUI,Churned,0,1,Female,1,DSL,"35.050345, -120.489599",35.050345,-120.489599,0,50.75,0,0,0,Offer C,0,0,1,0,Bank Withdrawal,0,15405,0,Q3,0,3,0,California,1,1,1,39,2011.4,0,0.0,0.0,2011.4,0,1,93444,1 +49,0,27.04,,,76,Woodland Hills,3027,Month-to-Month,United States,7976-CICYS,Stayed,0,0,Male,0,,"34.178068, -118.615714",34.178068,-118.615714,0,20.7,0,0,0,,0,0,1,0,Credit Card,1,36123,0,Q3,0,4,0,California,0,0,0,4,83.75,0,108.16,0.0,191.91,0,0,91367,0 +53,0,10.14,,,32,Alhambra,3389,Month-to-Month,United States,8267-KFGYD,Joined,1,0,Male,0,,"34.074736, -118.145959",34.074736,-118.145959,0,21.05,0,1,0,,0,0,1,0,Mailed Check,1,30635,0,Q3,0,3,0,California,0,0,0,1,21.05,0,10.14,0.0,31.19,0,0,91803,0 +42,0,23.67,,,73,Thousand Oaks,4639,Month-to-Month,United States,7721-DVEKZ,Joined,0,0,Female,0,,"34.214054, -118.88109",34.214054,-118.88109,0,19.65,0,0,0,Offer E,0,0,0,0,Credit Card,1,42526,0,Q3,0,3,0,California,0,0,0,1,19.65,0,23.67,0.0,43.32,0,0,91360,0 +41,3,30.8,,,66,Oakland,5017,Month-to-Month,United States,7426-RHZGU,Stayed,0,0,Male,1,Fiber Optic,"37.739113, -122.175602",37.739113,-122.175602,0,95.9,0,0,0,,0,0,1,0,Bank Withdrawal,1,31392,1,Q3,0,3,0,California,1,1,1,9,827.45,0,277.2,0.0,1104.65,0,1,94603,0 +36,51,9.5,,,33,Gualala,4952,One Year,United States,2330-PQGDQ,Stayed,1,0,Male,1,Fiber Optic,"38.848082, -123.50608",38.848082,-123.50608,1,84.2,1,3,6,,1,0,0,1,Bank Withdrawal,1,1916,1,Q3,1,5,0,California,0,0,0,51,4299.75,0,484.5,39.68,4744.57,0,1,95445,0 +28,0,23.12,,,72,Calexico,5462,One Year,United States,0052-YNYOT,Stayed,0,0,Female,0,,"32.690654, -115.431225",32.690654,-115.431225,0,20.55,0,0,0,,0,0,0,0,Bank Withdrawal,1,27804,0,Q3,0,5,0,California,0,0,0,67,1343.4,0,1549.04,30.53,2861.91,1,0,92231,0 +37,18,11.96,Competitor,Competitor made better offer,87,Escondido,5953,Month-to-Month,United States,1965-DDBWU,Churned,0,0,Male,1,Fiber Optic,"33.141265, -116.967221",33.141265,-116.967221,0,89.05,1,0,0,,0,0,1,0,Credit Card,1,48690,1,Q3,0,3,0,California,1,1,0,16,1448.6,0,191.36,0.0,1639.96,0,1,92027,1 +44,0,47.24,,,76,Laton,4747,Two Year,United States,7463-IFMQU,Stayed,0,0,Female,0,,"36.444232, -119.718285",36.444232,-119.718285,1,20.05,0,0,1,,0,0,0,1,Bank Withdrawal,1,2900,0,Q3,1,3,0,California,0,0,0,72,1423.65,0,3401.28,0.0,4824.93,0,0,93242,0 +61,24,27.62,,,65,Anaheim,6092,Month-to-Month,United States,8097-VBQTZ,Stayed,0,0,Male,1,Cable,"33.83796, -117.870494",33.83796,-117.870494,0,69.9,0,0,0,Offer B,1,1,1,0,Credit Card,1,34398,1,Q3,0,4,0,California,0,0,1,54,3883.3,0,1491.48,0.0,5374.78,0,1,92806,0 +55,10,20.36,Competitor,Competitor had better devices,69,Atwater,5750,Month-to-Month,United States,3992-YWPKO,Churned,0,1,Female,1,Fiber Optic,"37.321233, -120.656354",37.321233,-120.656354,0,109.9,1,0,0,Offer E,1,0,1,0,Credit Card,1,27808,1,Q3,0,1,0,California,1,1,1,6,669.45,0,122.16,0.0,791.61,0,1,95301,1 +50,0,19.09,,,72,Arvin,5668,Two Year,United States,9574-BOSMD,Stayed,1,0,Male,0,,"35.116307, -118.817644",35.116307,-118.817644,1,25.4,1,2,10,,0,0,0,1,Bank Withdrawal,1,16206,0,Q3,1,4,0,California,0,0,0,68,1620.2,0,1298.12,9.34,2908.98,0,0,93203,0 +48,0,20.11,,,67,Campo Seco,3043,Two Year,United States,8292-ITGYJ,Stayed,1,0,Female,0,,"38.233879, -120.861666",38.233879,-120.861666,1,24.65,1,1,7,Offer B,0,0,1,1,Bank Withdrawal,1,75,0,Q3,1,4,0,California,0,0,0,45,1138.8,0,904.95,0.0,2043.75,0,0,95226,0 +20,48,12.28,,,33,Essex,5162,Two Year,United States,0412-UCCNP,Stayed,0,1,Male,1,DSL,"34.9436, -115.287901",34.9436,-115.287901,0,59.2,0,0,0,,0,1,1,0,Bank Withdrawal,1,115,1,Q3,0,3,0,California,0,0,0,55,3175.85,0,675.4,0.0,3851.25,1,1,92332,0 +49,0,11.6,,,30,La Honda,4453,Two Year,United States,4641-FROLU,Stayed,1,0,Female,0,,"37.285677, -122.224165",37.285677,-122.224165,1,19.3,0,1,8,Offer C,0,0,0,1,Credit Card,1,1622,0,Q3,1,4,0,California,0,0,0,30,602.9,0,348.0,0.0,950.9,0,0,94020,0 +34,18,34.02,,,56,Campbell,5540,One Year,United States,1088-CNNKB,Stayed,0,1,Male,1,DSL,"37.279689, -121.954567",37.279689,-121.954567,1,80.0,1,0,9,,1,1,0,1,Credit Card,1,44976,1,Q3,1,3,0,California,1,1,0,63,5040.2,0,2143.26,0.0,7183.46,0,1,95008,0 +75,22,46.05,Dissatisfaction,Limited range of services,91,Oakley,4819,Month-to-Month,United States,5383-MMTWC,Churned,0,0,Female,1,Fiber Optic,"37.999406, -121.686241",37.999406,-121.686241,1,84.0,1,0,1,,0,0,1,1,Bank Withdrawal,1,27607,0,Q3,1,3,1,California,1,0,0,8,613.4,0,368.4,0.0,981.8,0,1,94561,1 +58,10,26.47,Competitor,Competitor made better offer,91,San Diego,2384,Month-to-Month,United States,8086-OVPWV,Churned,0,0,Male,1,Fiber Optic,"32.825086, -117.199424",32.825086,-117.199424,0,80.2,0,0,0,,0,0,1,0,Bank Withdrawal,1,51213,0,Q3,0,1,0,California,1,1,0,2,181.1,10,52.94,0.0,244.04,0,0,92117,1 +34,0,9.44,,,66,Spring Valley,4745,Month-to-Month,United States,1098-TDVUQ,Joined,0,0,Female,0,,"32.726627, -116.994608",32.726627,-116.994608,0,19.25,0,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,56100,0,Q3,0,3,0,California,0,0,0,1,19.25,0,9.44,0.0,28.69,0,0,91977,0 +39,28,14.75,Competitor,Competitor had better devices,82,Modesto,4292,Month-to-Month,United States,5027-QPKTE,Churned,0,0,Male,1,Fiber Optic,"37.671806, -121.007575",37.671806,-121.007575,1,69.35,0,0,1,Offer E,0,0,1,1,Bank Withdrawal,1,52872,0,Q3,1,1,0,California,0,0,0,7,451.1,10,103.25,0.0,564.35,0,0,95350,1 +35,16,13.04,,,27,Los Gatos,3574,Month-to-Month,United States,4546-FOKWR,Stayed,0,0,Female,1,Fiber Optic,"37.233034, -121.947427",37.233034,-121.947427,0,74.75,1,0,0,,0,0,1,0,Credit Card,1,24443,0,Q3,0,5,0,California,0,0,0,16,1129.35,0,208.64,39.99,1298.0,0,1,95032,0 +60,18,0.0,,,60,Torrance,3585,One Year,United States,9750-BOOHV,Stayed,0,0,Female,1,DSL,"33.833699, -118.314387",33.833699,-118.314387,0,30.15,0,0,0,Offer C,0,1,0,0,Credit Card,0,40705,0,Q3,0,4,0,California,0,0,0,32,927.65,0,0.0,0.0,927.65,0,1,90501,0 +45,8,9.34,Attitude,Attitude of support person,76,Sun City,4417,Month-to-Month,United States,7927-AUXBZ,Churned,0,0,Female,1,Fiber Optic,"33.707483, -117.200006",33.707483,-117.200006,0,85.15,0,0,0,Offer C,0,0,0,0,Bank Withdrawal,1,18161,1,Q3,0,2,0,California,0,0,1,30,2555.9,0,280.2,0.0,2836.1,0,1,92586,1 +20,52,44.79,,,25,Napa,5954,One Year,United States,5811-IWXYM,Stayed,1,1,Female,1,Fiber Optic,"38.489789, -122.27011",38.489789,-122.27011,1,101.25,1,1,1,Offer B,0,0,0,1,Bank Withdrawal,1,63947,0,Q3,1,5,0,California,1,1,1,52,5301.1,0,2329.08,0.0,7630.18,1,1,94558,0 +21,0,5.1,,,31,Crescent Mills,5750,Month-to-Month,United States,8605-ITULD,Joined,0,0,Female,0,,"40.080342, -120.957805",40.080342,-120.957805,0,19.55,0,0,0,,0,0,0,0,Credit Card,1,178,0,Q3,0,3,0,California,0,0,0,1,19.55,0,5.1,0.0,24.65,1,0,95934,0 +43,21,19.04,,,75,Kirkwood,3262,Two Year,United States,9432-RUVSL,Stayed,0,1,Female,1,Fiber Optic,"38.631489, -120.015167",38.631489,-120.015167,0,102.5,0,0,0,Offer B,0,1,1,0,Credit Card,1,129,1,Q3,0,3,0,California,1,1,1,48,4904.25,0,913.92,0.0,5818.17,0,1,95646,0 +64,0,32.93,,,78,Los Angeles,5623,One Year,United States,5451-MHQOF,Stayed,0,0,Male,0,,"34.085807, -118.206617",34.085807,-118.206617,1,24.45,1,0,7,,0,0,1,1,Mailed Check,1,38415,0,Q3,1,3,0,California,0,0,0,56,1431.65,0,1844.08,0.0,3275.73,0,0,90031,0 +72,13,10.03,,,58,Visalia,3860,Two Year,United States,0420-HLGXF,Stayed,0,1,Female,1,Fiber Optic,"36.391777, -119.372842",36.391777,-119.372842,0,99.75,1,0,0,,0,0,1,0,Bank Withdrawal,1,36718,0,Q3,0,3,1,California,1,0,1,39,4036.0,0,391.17,0.0,4427.17,0,1,93291,0 +56,0,34.84,,,51,Clovis,6201,Two Year,United States,3580-GICBM,Stayed,1,0,Female,0,,"36.917652, -119.593757",36.917652,-119.593757,1,24.2,1,1,7,,0,0,1,1,Credit Card,1,46858,0,Q3,1,3,0,California,0,0,0,61,1445.2,0,2125.24,0.0,3570.44,0,0,93611,0 +19,48,44.85,,,30,Rancho Santa Margarita,5735,One Year,United States,8034-RYTVV,Stayed,0,1,Female,1,Fiber Optic,"33.624654, -117.611733",33.624654,-117.611733,0,84.25,1,0,0,,0,1,1,0,Credit Card,1,42193,0,Q3,0,4,0,California,0,0,0,55,4589.85,0,2466.75,0.0,7056.6,1,1,92688,0 +76,7,0.0,,,48,Hyampom,5089,One Year,United States,0230-UBYPQ,Stayed,0,0,Male,1,DSL,"40.648024, -123.465088",40.648024,-123.465088,1,36.1,0,0,2,Offer B,0,1,0,1,Bank Withdrawal,0,268,1,Q3,1,3,1,California,0,0,0,63,2298.9,0,0.0,0.0,2298.9,0,1,96046,0 +30,85,13.04,Competitor,Competitor offered higher download speeds,75,Bonita,2899,Month-to-Month,United States,9540-JYROE,Churned,0,0,Male,1,Fiber Optic,"32.67117, -117.00232",32.67117,-117.00232,0,70.1,0,0,0,,0,0,1,0,Credit Card,1,17389,0,Q3,0,1,0,California,0,0,0,8,551.35,10,104.32,0.0,665.67,0,0,91902,1 +29,0,32.01,Price,Price too high,93,Livingston,2158,Month-to-Month,United States,6776-TLWOI,Churned,0,0,Male,0,,"37.361987, -120.748394",37.361987,-120.748394,0,19.85,0,0,0,Offer E,0,0,0,0,Mailed Check,1,12672,0,Q3,0,1,0,California,0,0,0,3,64.55,0,96.03,0.0,160.58,1,0,95334,1 +56,11,5.3,,,40,Hercules,5346,Month-to-Month,United States,3130-ICDUP,Joined,1,0,Female,1,Fiber Optic,"37.991259, -122.214945",37.991259,-122.214945,0,80.55,1,1,0,,0,1,0,0,Credit Card,1,22479,0,Q3,0,4,0,California,0,0,0,2,188.1,0,10.6,0.0,198.7,0,1,94547,0 +38,27,42.46,Competitor,Competitor had better devices,91,Bodfish,4996,Month-to-Month,United States,0970-ETWGE,Churned,0,0,Male,1,Cable,"35.523991, -118.400432",35.523991,-118.400432,0,89.55,0,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,1954,0,Q3,0,2,0,California,1,1,1,1,89.55,0,42.46,0.0,132.01,0,1,93205,1 +62,23,48.29,,,72,Calabasas,3359,Month-to-Month,United States,8017-UVSZU,Stayed,0,0,Female,1,DSL,"34.130861, -118.68346",34.130861,-118.68346,1,56.6,1,0,5,,1,0,0,1,Credit Card,1,23661,0,Q3,1,5,0,California,0,0,0,40,2379.1,0,1931.6,0.0,4310.7,0,1,91302,0 +36,13,31.79,,,22,Sunland,5586,Month-to-Month,United States,4188-FRABG,Stayed,0,1,Male,1,Fiber Optic,"34.282704, -118.312929",34.282704,-118.312929,1,103.05,1,0,4,,1,1,1,1,Bank Withdrawal,1,18752,1,Q3,1,4,0,California,0,0,1,57,5925.75,0,1812.03,0.0,7737.78,0,1,91040,0 +22,76,38.83,Competitor,Competitor had better devices,80,Independence,2939,Month-to-Month,United States,2929-ERCFZ,Churned,0,1,Female,1,Fiber Optic,"36.869584, -118.189241",36.869584,-118.189241,1,94.2,0,0,1,Offer E,0,0,1,1,Bank Withdrawal,1,734,0,Q3,1,1,0,California,1,1,1,8,777.3,0,310.64,0.0,1087.94,1,1,93526,1 +30,30,38.88,Competitor,Competitor made better offer,75,San Francisco,4509,Month-to-Month,United States,5108-ADXWO,Churned,0,0,Male,1,Fiber Optic,"37.820894, -122.369725",37.820894,-122.369725,0,73.5,0,0,0,,0,1,1,0,Bank Withdrawal,1,1458,0,Q3,0,1,0,California,0,0,0,11,791.75,0,427.68,0.0,1219.43,0,1,94130,1 +39,21,0.0,Attitude,Attitude of support person,67,Running Springs,5422,One Year,United States,8035-BUYVG,Churned,0,1,Male,1,DSL,"34.186211, -117.07683",34.186211,-117.07683,1,42.35,0,0,1,Offer B,1,1,1,1,Bank Withdrawal,0,5395,0,Q3,1,1,0,California,0,0,0,40,1716.45,0,0.0,0.0,1716.45,0,1,92382,1 +26,0,32.28,,,66,Newman,4811,One Year,United States,0784-GTUUK,Stayed,0,0,Male,0,,"37.343846, -121.039391",37.343846,-121.039391,1,23.75,1,0,6,,0,0,1,1,Credit Card,1,8504,0,Q3,1,4,0,California,0,0,0,62,1446.8,0,2001.36,0.0,3448.16,1,0,95360,0 +60,4,19.08,Other,Don't know,92,San Diego,2341,Month-to-Month,United States,6518-LGAOV,Churned,0,1,Female,1,Fiber Optic,"32.898613, -117.202937",32.898613,-117.202937,1,105.0,1,0,1,,0,0,1,1,Bank Withdrawal,1,4258,1,Q3,1,1,0,California,1,1,1,38,4026.4,0,725.04,0.0,4751.44,0,1,92121,1 +54,10,25.4,,,55,Whittier,3866,Month-to-Month,United States,8663-UPDGF,Stayed,0,0,Female,1,DSL,"33.960891, -118.032222",33.960891,-118.032222,0,69.5,1,0,0,Offer C,1,1,1,0,Bank Withdrawal,1,38181,0,Q3,0,4,0,California,0,0,1,26,1800.05,0,660.4,0.0,2460.45,0,1,90605,0 +77,19,8.06,,,75,Chula Vista,2578,One Year,United States,4847-TAJYI,Stayed,0,0,Female,1,Fiber Optic,"32.607964, -117.059459",32.607964,-117.059459,0,89.35,0,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,71126,0,Q3,0,3,1,California,1,0,1,6,567.8,0,48.36,0.0,616.16,0,1,91911,0 +39,13,38.67,Dissatisfaction,Poor expertise of online support,83,Castella,5219,Month-to-Month,United States,8714-EUHJO,Churned,0,0,Female,1,Cable,"41.121108, -122.336613",41.121108,-122.336613,1,91.15,1,0,1,,1,0,1,1,Bank Withdrawal,1,228,0,Q3,1,2,0,California,1,1,0,31,2995.45,0,1198.77,0.0,4194.22,0,0,96017,1 +50,7,26.15,Competitor,Competitor offered more data,67,Santa Ana,5170,One Year,United States,4710-FDUIZ,Churned,0,0,Male,1,Fiber Optic,"33.714829, -117.872941",33.714829,-117.872941,1,100.3,1,0,2,,1,0,0,1,Credit Card,1,62634,0,Q3,1,2,0,California,1,1,1,56,5614.45,100,1464.4,0.0,7178.85,0,0,92707,1 +62,24,19.08,Price,Extra data charges,90,Rancho Cordova,5283,Month-to-Month,United States,0617-FHSGK,Churned,0,0,Male,1,Fiber Optic,"38.602723, -121.279913",38.602723,-121.279913,0,75.2,1,0,0,,0,0,0,0,Credit Card,1,49729,0,Q3,0,2,0,California,0,0,0,49,3678.3,20,934.92,0.0,4633.22,0,0,95670,1 +50,15,18.57,,,52,O Neals,3258,Month-to-Month,United States,4826-TZEVA,Stayed,0,0,Female,1,Fiber Optic,"37.140104, -119.657092",37.140104,-119.657092,0,74.8,0,0,0,Offer B,1,0,0,0,Credit Card,1,173,0,Q3,0,3,0,California,0,0,0,40,2971.7,0,742.8,0.0,3714.5,0,1,93645,0 +60,9,0.0,,,57,San Diego,5565,Month-to-Month,United States,6656-JWRQX,Joined,0,0,Female,1,DSL,"32.827238, -117.089287",32.827238,-117.089287,0,30.55,0,0,0,,0,0,0,0,Credit Card,0,30206,1,Q3,0,4,0,California,0,0,0,1,30.55,40,0.0,0.0,70.55,0,0,92124,0 +48,3,15.78,Price,Extra data charges,70,San Francisco,3378,Month-to-Month,United States,8178-EYZUO,Churned,0,0,Male,1,Fiber Optic,"37.789168, -122.395009",37.789168,-122.395009,0,93.7,1,0,0,,1,1,1,0,Bank Withdrawal,1,2066,0,Q3,0,1,0,California,1,1,0,46,4154.8,0,725.88,0.0,4880.68,0,1,94105,1 +26,0,39.44,,,72,Laytonville,4241,Two Year,United States,0825-CPPQH,Stayed,0,0,Female,0,,"39.806141, -123.531098",39.806141,-123.531098,1,19.1,0,0,2,,0,0,0,1,Credit Card,1,2706,0,Q3,1,4,0,California,0,0,0,71,1372.45,0,2800.24,0.0,4172.69,1,0,95454,0 +45,0,30.22,,,78,Escalon,3416,Two Year,United States,8606-OEGQZ,Stayed,1,0,Female,0,,"37.818543, -121.006907",37.818543,-121.006907,0,25.3,1,2,0,Offer D,0,0,0,0,Credit Card,1,11474,0,Q3,0,4,0,California,0,0,0,18,454.65,0,543.96,0.0,998.61,0,0,95320,0 +27,59,1.63,Competitor,Competitor offered more data,78,Mariposa,2172,Month-to-Month,United States,2013-SGDXK,Churned,0,0,Female,1,Fiber Optic,"37.526791, -119.99437",37.526791,-119.99437,0,84.3,0,0,0,,1,0,0,0,Bank Withdrawal,1,10226,0,Q3,0,1,0,California,0,0,1,1,84.3,10,1.63,0.0,95.93,1,0,95338,1 +29,51,4.48,Competitor,Competitor made better offer,90,San Diego,5269,Month-to-Month,United States,6439-GTPCA,Churned,0,1,Female,1,Cable,"32.961064, -117.134917",32.961064,-117.134917,0,87.25,1,0,0,,0,0,1,0,Bank Withdrawal,1,47224,1,Q3,0,1,0,California,0,0,0,45,3941.7,0,201.6,0.0,4143.3,1,1,92129,1 +74,11,48.92,,,66,Sacramento,4483,One Year,United States,5298-GSTLM,Stayed,0,0,Female,1,Fiber Optic,"38.550722, -121.457314",38.550722,-121.457314,0,101.4,1,0,0,Offer B,0,1,1,0,Bank Withdrawal,1,14966,0,Q3,0,4,1,California,1,0,1,60,6176.6,0,2935.2,0.0,9111.8,0,1,95817,0 +53,5,29.52,,,62,San Marino,4519,Month-to-Month,United States,2828-SLQPF,Stayed,0,0,Male,1,DSL,"34.122671, -118.112911",34.122671,-118.112911,0,45.0,0,0,0,,0,0,1,0,Bank Withdrawal,1,13158,0,Q3,0,3,0,California,0,0,0,19,865.85,0,560.88,22.55,1404.18,0,1,91108,0 +21,42,48.3,,,47,Glennville,4099,Month-to-Month,United States,7404-JLKQG,Joined,0,1,Female,1,Cable,"35.735694, -118.738483",35.735694,-118.738483,0,57.55,0,0,0,,0,0,0,0,Bank Withdrawal,1,296,0,Q3,0,3,0,California,0,0,1,3,161.45,0,144.9,0.0,306.35,1,1,93226,0 +56,15,33.25,,,54,Wilton,4203,Two Year,United States,3870-SPZSI,Stayed,1,1,Female,1,Fiber Optic,"38.392559, -121.225093",38.392559,-121.225093,1,113.05,1,2,4,Offer A,1,1,1,1,Credit Card,1,5889,1,Q3,1,5,0,California,1,1,1,70,7869.05,0,2327.5,0.0,10196.55,0,1,95693,0 +37,24,4.82,,,35,Walnut,5940,One Year,United States,7470-DYNOE,Stayed,0,1,Male,1,DSL,"34.018354, -117.85492",34.018354,-117.85492,0,61.1,0,0,0,Offer B,0,0,1,0,Bank Withdrawal,1,45118,0,Q3,0,5,0,California,1,1,0,53,3357.9,0,255.46,0.0,3613.36,0,1,91789,0 +29,51,23.31,,,64,Escondido,4161,Two Year,United States,6754-LZUKA,Stayed,0,1,Male,1,DSL,"33.141265, -116.967221",33.141265,-116.967221,1,80.9,1,0,1,,1,0,0,1,Bank Withdrawal,1,48690,0,Q3,1,3,0,California,1,1,1,61,4932.5,0,1421.91,0.0,6354.41,1,1,92027,0 +33,30,35.09,,,57,Willow Creek,2776,Month-to-Month,United States,7396-VJUZB,Stayed,1,0,Male,1,DSL,"40.949012, -123.655847",40.949012,-123.655847,1,45.25,0,2,8,Offer E,0,0,0,1,Credit Card,1,1666,0,Q3,1,5,0,California,0,0,0,4,155.35,0,140.36,0.0,295.71,0,1,95573,0 +35,0,34.46,,,61,Temecula,4157,Two Year,United States,1657-DYMBM,Stayed,0,0,Male,0,,"33.540604, -117.10909",33.540604,-117.10909,1,19.9,0,0,8,Offer B,0,0,0,1,Credit Card,1,25655,0,Q3,1,3,0,California,0,0,0,53,1110.05,0,1826.38,0.0,2936.43,0,0,92591,0 +48,4,12.5,,,21,Lebec,3319,Month-to-Month,United States,2800-VEQXM,Joined,0,1,Female,1,Fiber Optic,"34.845861, -118.885163",34.845861,-118.885163,0,74.75,0,0,0,,0,0,1,0,Mailed Check,1,1247,0,Q3,0,3,0,California,0,0,0,3,238.1,0,37.5,38.84,236.76,0,1,93243,0 +21,48,16.78,Price,Price too high,73,Cupertino,5947,Two Year,United States,1555-DJEQW,Churned,0,1,Female,1,Fiber Optic,"37.306612, -122.080621",37.306612,-122.080621,1,114.2,1,0,1,Offer A,1,1,1,1,Bank Withdrawal,1,54431,1,Q3,1,1,0,California,1,1,1,70,7723.9,0,1174.6,48.54,8849.96,1,1,95014,1 +72,13,18.2,Attitude,Attitude of service provider,82,Wrightwood,2146,Month-to-Month,United States,8051-HJRLT,Churned,0,0,Female,1,Fiber Optic,"34.358321, -117.618263",34.358321,-117.618263,0,70.55,0,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,4253,0,Q3,0,3,1,California,0,0,0,1,70.55,0,18.2,0.0,88.75,0,1,92397,1 +27,59,23.0,Competitor,Competitor had better devices,89,Bakersfield,4133,Month-to-Month,United States,3244-DCJWY,Churned,0,0,Female,1,Fiber Optic,"35.392599, -119.245341",35.392599,-119.245341,0,70.25,0,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,40836,0,Q3,0,1,0,California,0,0,0,1,70.25,0,23.0,0.0,93.25,1,1,93312,1 +63,21,16.42,,,27,San Clemente,5838,Month-to-Month,United States,0623-GDISB,Joined,0,0,Female,1,Cable,"33.4725, -117.584273",33.4725,-117.584273,0,48.45,0,0,0,,0,1,1,0,Bank Withdrawal,1,15297,0,Q3,0,3,0,California,0,0,0,1,48.45,0,16.42,0.0,64.87,0,1,92673,0 +53,26,17.3,,,64,Winnetka,4815,Month-to-Month,United States,5201-FRKKS,Stayed,0,0,Male,1,Fiber Optic,"34.209532, -118.577563",34.209532,-118.577563,0,74.3,0,0,0,Offer C,0,1,0,0,Bank Withdrawal,1,43857,0,Q3,0,4,0,California,0,0,0,25,1952.25,0,432.5,40.54,2344.21,0,1,91306,0 +63,11,34.0,Dissatisfaction,Network reliability,68,Chatsworth,4673,Month-to-Month,United States,7730-IUTDZ,Churned,0,0,Male,1,Fiber Optic,"34.294142, -118.603883",34.294142,-118.603883,0,75.2,0,0,0,,0,1,1,0,Bank Withdrawal,1,35325,0,Q3,0,1,0,California,0,0,0,43,3198.6,0,1462.0,0.0,4660.6,0,1,91311,1 +63,0,5.41,,,24,Loma Linda,4855,Month-to-Month,United States,1814-DKOLC,Stayed,0,0,Female,0,,"34.049315, -117.255974",34.049315,-117.255974,0,25.45,1,0,0,,0,0,0,0,Credit Card,1,18068,0,Q3,0,3,0,California,0,0,0,5,134.75,0,27.05,0.0,161.8,0,0,92354,0 +80,28,30.37,Dissatisfaction,Service dissatisfaction,89,San Jose,5082,Month-to-Month,United States,1792-UXAFY,Churned,0,1,Female,1,Fiber Optic,"37.34667, -121.910019",37.34667,-121.910019,0,89.15,0,0,0,Offer D,1,0,1,0,Bank Withdrawal,1,18197,0,Q3,0,1,1,California,0,0,1,17,1496.9,0,516.29,0.0,2013.19,0,1,95110,1 +56,0,10.11,,,41,Santa Barbara,2016,Two Year,United States,5063-IUOKK,Stayed,0,0,Male,0,,"34.460197, -119.802602",34.460197,-119.802602,0,19.75,0,0,0,Offer D,0,0,0,0,Credit Card,1,16477,0,Q3,0,5,0,California,0,0,0,13,265.75,0,131.43,0.0,397.18,0,0,93111,0 +38,14,15.84,,,71,Biola,2845,Month-to-Month,United States,0567-GGCAC,Stayed,0,1,Female,1,DSL,"36.798882, -120.019511",36.798882,-120.019511,0,61.4,0,0,0,,1,1,0,0,Bank Withdrawal,1,807,0,Q3,0,3,0,California,0,0,0,7,438.9,0,110.88,0.0,549.78,0,1,93606,0 +31,0,48.7,,,59,San Quentin,5077,One Year,United States,3372-CDXFJ,Stayed,1,0,Male,0,,"37.942551, -122.491642",37.942551,-122.491642,1,24.5,1,2,8,,0,0,0,1,Bank Withdrawal,1,6448,0,Q3,1,5,0,California,0,0,0,13,343.6,0,633.1,0.0,976.7,0,0,94964,0 +59,19,17.63,,,21,Mountain Center,4396,Month-to-Month,United States,6538-POCHL,Stayed,0,1,Male,1,Fiber Optic,"33.638645, -116.55783",33.638645,-116.55783,0,79.0,0,0,0,Offer C,1,0,1,0,Credit Card,1,1500,0,Q3,0,3,0,California,0,0,0,33,2576.8,0,581.79,0.0,3158.59,0,1,92561,0 +21,27,9.3,,,45,Moorpark,2235,Month-to-Month,United States,7964-YESJC,Stayed,0,1,Female,1,DSL,"34.312945, -118.858169",34.312945,-118.858169,1,66.3,1,0,6,,1,1,0,1,Credit Card,1,32984,0,Q3,1,3,0,California,0,0,0,24,1559.45,0,223.2,32.59,1750.06,1,1,93021,0 +29,42,48.38,,,38,Culver City,5983,Month-to-Month,United States,7410-OIEDU,Stayed,0,1,Male,1,Fiber Optic,"33.993991, -118.39704",33.993991,-118.39704,0,79.85,0,0,0,,0,1,1,0,Credit Card,1,31963,0,Q3,0,3,0,California,0,0,0,10,887.35,0,483.8,0.0,1371.15,1,1,90230,0 +46,53,26.58,,,80,Meridian,2452,Month-to-Month,United States,9314-IJWSQ,Stayed,1,0,Female,1,Fiber Optic,"39.068071, -121.832638",39.068071,-121.832638,1,84.8,1,3,1,Offer D,0,0,1,1,Bank Withdrawal,1,776,0,Q3,1,3,0,California,0,0,1,14,1203.9,0,372.12,0.0,1576.02,0,1,95957,0 +23,26,0.0,,,66,Shingle Springs,4483,Two Year,United States,0848-SOMKO,Stayed,0,1,Male,1,DSL,"38.598936, -120.963092",38.598936,-120.963092,0,48.4,0,0,0,,0,1,0,0,Bank Withdrawal,0,24738,1,Q3,0,3,0,California,1,1,0,70,3442.8,0,0.0,0.0,3442.8,1,1,95682,0 +54,19,22.31,,,63,Marysville,5322,Month-to-Month,United States,9495-SKLKD,Stayed,1,1,Male,1,Fiber Optic,"39.19514, -121.503883",39.19514,-121.503883,1,95.95,1,2,1,,1,0,1,1,Bank Withdrawal,1,38091,0,Q3,1,5,0,California,1,1,0,45,4456.65,0,1003.95,0.0,5460.6,0,1,95901,0 +30,30,46.27,,,23,Kernville,5499,Month-to-Month,United States,9555-SAHUZ,Stayed,1,0,Female,1,Cable,"35.852892, -118.397782",35.852892,-118.397782,1,54.5,0,3,5,,1,1,0,1,Bank Withdrawal,1,1873,0,Q3,1,3,0,California,0,0,0,38,2076.05,0,1758.26,0.0,3834.31,0,1,93238,0 +57,0,17.38,,,20,Wallace,4538,Two Year,United States,8857-CUPFQ,Stayed,0,0,Male,0,,"38.192608, -120.957842",38.192608,-120.957842,1,19.25,0,0,9,Offer B,0,0,0,1,Credit Card,1,304,0,Q3,1,3,0,California,0,0,0,63,1237.65,0,1094.94,0.0,2332.59,0,0,95254,0 +42,0,49.53,,,77,Woodland,3000,Month-to-Month,United States,2410-CIYFZ,Joined,1,0,Male,0,,"38.694081, -121.694431",38.694081,-121.694431,0,20.4,0,2,0,,0,0,0,0,Mailed Check,1,15022,0,Q3,0,3,0,California,0,0,0,2,42.9,0,99.06,0.0,141.96,0,0,95776,0 +21,58,0.0,,,45,Bolinas,5278,Two Year,United States,5472-CVMDX,Stayed,0,1,Female,1,DSL,"37.943087, -122.72379",37.943087,-122.72379,0,38.9,0,0,0,,0,1,0,0,Credit Card,0,1573,1,Q3,0,3,0,California,0,0,0,68,2719.2,0,0.0,0.0,2719.2,1,1,94924,0 +61,24,13.28,,,74,Coachella,5813,Two Year,United States,2977-CEBSX,Stayed,0,1,Female,1,DSL,"33.680031, -116.171678",33.680031,-116.171678,0,90.05,1,0,0,,1,1,1,0,Credit Card,1,23170,1,Q3,0,4,0,California,1,1,1,66,5965.95,0,876.48,0.0,6842.43,0,1,92236,0 +27,41,32.96,,,40,San Jose,4151,Two Year,United States,6013-BHCAW,Stayed,1,1,Male,1,DSL,"37.311088, -121.961786",37.311088,-121.961786,1,81.0,1,3,1,,0,0,1,1,Bank Withdrawal,1,29914,1,Q3,1,4,0,California,1,1,1,61,4976.15,0,2010.56,0.0,6986.71,1,1,95117,0 +29,85,48.49,,,54,Bakersfield,4456,Month-to-Month,United States,8739-XNIKG,Stayed,0,0,Female,1,Fiber Optic,"35.383937, -119.020428",35.383937,-119.020428,0,84.0,1,0,0,,0,0,1,0,Bank Withdrawal,1,12963,0,Q3,0,4,0,California,0,0,1,5,424.75,0,242.45,0.0,667.2,1,1,93301,0 +56,7,29.6,,,20,Port Hueneme,5009,Month-to-Month,United States,4647-MUZON,Stayed,0,1,Female,1,Fiber Optic,"34.110124, -119.100972",34.110124,-119.100972,1,95.95,0,0,9,Offer D,0,0,1,1,Credit Card,1,25634,0,Q3,1,3,0,California,1,1,1,18,1745.5,0,532.8,6.72,2271.58,0,1,93041,0 +21,76,28.17,,,57,San Bernardino,5077,Two Year,United States,6288-CHQJB,Stayed,0,1,Female,1,DSL,"34.142747, -117.300864",34.142747,-117.300864,1,69.95,0,0,3,Offer B,0,1,0,1,Bank Withdrawal,1,24644,1,Q3,1,4,0,California,1,1,0,54,3871.85,0,1521.18,0.0,5393.03,1,1,92405,0 +27,73,31.24,Attitude,Attitude of service provider,68,Santa Barbara,5543,Month-to-Month,United States,4307-KTUMW,Churned,0,1,Male,1,Fiber Optic,"34.457541, -119.631072",34.457541,-119.631072,1,93.9,1,0,1,Offer B,0,1,0,1,Bank Withdrawal,1,12741,0,Q3,1,1,0,California,1,1,0,53,5029.2,0,1655.72,0.0,6684.92,1,1,93108,1 +40,11,27.1,Competitor,Competitor made better offer,85,San Diego,3598,Month-to-Month,United States,4572-DVCGN,Churned,0,0,Female,1,Fiber Optic,"32.85723, -117.209771",32.85723,-117.209774,0,80.25,0,0,0,,0,0,1,0,Bank Withdrawal,1,34902,0,Q3,0,3,0,California,1,1,0,10,846.0,0,271.0,0.0,1117.0,0,1,92122,1 +66,27,42.82,Competitor,Competitor made better offer,91,San Diego,5502,Month-to-Month,United States,0533-BNWKF,Churned,0,1,Female,1,Fiber Optic,"32.85723, -117.209779",32.85723,-117.209774,1,85.45,1,0,2,Offer B,1,0,1,1,Bank Withdrawal,1,34902,0,Q3,1,1,1,California,0,0,0,55,4874.7,90,2355.1,0.0,7319.8,0,0,92122,1 +28,85,26.16,Competitor,Competitor made better offer,91,Dutch Flat,2777,Month-to-Month,United States,0702-PGIBZ,Churned,0,0,Male,1,Fiber Optic,"39.197215, -120.83679",39.197215,-120.83679,0,101.7,1,0,0,Offer E,1,0,1,0,Bank Withdrawal,1,350,0,Q3,0,2,0,California,1,1,1,4,364.55,0,104.64,1.48,467.71,1,1,95714,1 +40,24,39.35,,,43,Copperopolis,5745,Month-to-Month,United States,6645-MXQJT,Joined,1,0,Male,1,Fiber Optic,"37.943954, -120.67108",37.943954,-120.67108,1,97.1,0,1,10,Offer E,0,1,0,1,Bank Withdrawal,1,2633,0,Q3,1,3,0,California,1,1,1,2,184.15,0,78.7,0.0,262.85,0,1,95228,0 +19,26,36.39,,,60,San Jose,2450,One Year,United States,1544-JJMYL,Stayed,0,1,Male,1,DSL,"37.233226, -121.78809",37.233226,-121.78809,0,69.35,0,0,0,,0,1,0,0,Credit Card,1,10155,1,Q3,0,3,0,California,0,1,1,27,1927.3,0,982.53,0.0,2909.83,1,1,95119,0 +80,9,6.1,,,54,San Diego,4921,One Year,United States,0308-GIQJT,Stayed,0,0,Male,1,Fiber Optic,"32.886925, -117.152162",32.886925,-117.152162,0,105.75,1,0,0,,1,0,0,0,Bank Withdrawal,1,74232,1,Q3,0,4,1,California,1,0,1,71,7382.85,0,433.1,0.0,7815.95,0,1,92126,0 +19,0,26.64,,,56,Thornton,3904,Two Year,United States,1535-VTJOQ,Stayed,0,0,Female,0,,"38.157794, -121.520223",38.157794,-121.520223,0,25.15,1,0,0,,0,0,0,0,Credit Card,1,1472,0,Q3,0,5,0,California,0,0,0,24,553.0,0,639.36,0.0,1192.36,1,0,95686,0 +79,0,25.57,,,80,Friant,3136,Month-to-Month,United States,5539-HIVAK,Stayed,0,0,Female,0,,"37.027663, -119.69056",37.027663,-119.69056,1,25.7,1,0,8,,0,0,0,1,Mailed Check,1,1125,0,Q3,1,4,1,California,0,0,0,28,734.6,0,715.96,0.0,1450.56,0,0,93626,0 +49,21,36.98,,,52,Lucerne Valley,2520,Month-to-Month,United States,7707-PYBBH,Stayed,0,0,Male,1,DSL,"34.508417, -116.856103",34.508417,-116.856103,0,61.9,0,0,0,,1,1,1,0,Credit Card,1,5256,1,Q3,0,4,0,California,0,0,0,40,2647.1,0,1479.2,0.0,4126.3,0,1,92356,0 +34,18,26.54,,,57,San Bruno,2577,Month-to-Month,United States,7876-BEUTG,Stayed,0,0,Female,1,DSL,"37.624436, -122.430661",37.624436,-122.430661,0,48.8,1,0,0,Offer D,0,0,1,0,Credit Card,1,39566,0,Q3,0,4,0,California,0,0,0,15,720.1,0,398.1,0.0,1118.2,0,1,94066,0 +48,28,41.68,,,20,Richmond,6380,Two Year,United States,5781-BKHOP,Stayed,0,1,Female,1,Fiber Optic,"37.945288, -122.383941",37.945288,-122.383941,1,100.65,1,0,10,Offer A,1,1,0,1,Bank Withdrawal,1,28450,0,Q3,1,3,0,California,0,0,1,72,7334.05,0,3000.96,0.0,10335.01,0,1,94801,0 +77,9,21.79,,,74,Los Angeles,4582,One Year,United States,5067-XJQFU,Stayed,0,1,Male,1,Fiber Optic,"34.057496, -118.413959",34.057496,-118.413959,1,108.45,1,0,3,,1,0,1,1,Bank Withdrawal,1,2527,1,Q3,1,5,1,California,1,0,1,66,7076.35,0,1438.14,0.0,8514.49,0,1,90067,0 +45,2,45.28,,,77,Modesto,4864,Month-to-Month,United States,4146-SVFUD,Joined,0,0,Male,1,DSL,"37.621458, -121.012295",37.621458,-121.012295,0,44.6,0,0,0,,0,0,0,0,Mailed Check,1,47536,0,Q3,0,4,0,California,0,0,0,1,44.6,0,45.28,0.0,89.88,0,1,95351,0 +35,30,38.43,,,27,Rancho Cucamonga,3183,Two Year,United States,7349-ALMUX,Stayed,0,1,Male,1,Cable,"34.10097, -117.57882",34.10097,-117.57882,0,65.6,0,0,0,,1,1,0,0,Bank Withdrawal,1,51970,1,Q3,0,4,0,California,0,0,0,37,2313.8,0,1421.91,0.0,3735.71,0,1,91730,0 +63,28,38.07,Competitor,Competitor offered more data,87,Big Creek,2679,Month-to-Month,United States,1196-AMORA,Churned,0,0,Male,1,Fiber Optic,"37.17277, -119.2997",37.17277,-119.2997,0,73.6,1,0,0,,0,0,0,0,Bank Withdrawal,1,273,0,Q3,0,1,0,California,0,0,0,7,520.0,0,266.49,0.0,786.49,0,1,93605,1 +62,0,15.41,,,43,North Highlands,5636,Two Year,United States,3451-VAWLI,Stayed,1,0,Female,0,,"38.671295, -121.388251",38.671295,-121.388251,1,19.7,0,2,5,,0,0,0,1,Credit Card,1,32202,0,Q3,1,4,0,California,0,0,0,35,730.4,0,539.35,0.0,1269.75,0,0,95660,0 +56,3,11.94,,,43,Markleeville,5036,Two Year,United States,3533-UVMOM,Stayed,0,1,Male,1,DSL,"38.735789, -119.85798",38.735789,-119.85798,1,70.95,0,0,4,,1,1,0,1,Bank Withdrawal,1,957,0,Q3,1,3,0,California,1,1,0,68,4741.45,0,811.92,0.0,5553.37,0,1,96120,0 +32,19,24.16,,,33,Crows Landing,5192,Month-to-Month,United States,4660-IRIBM,Stayed,1,1,Male,1,Fiber Optic,"37.435664, -121.049056",37.435664,-121.049056,1,87.9,0,1,1,Offer D,0,1,1,1,Mailed Check,1,1508,0,Q3,1,4,0,California,0,0,1,18,1500.5,0,434.88,0.0,1935.38,0,1,95313,0 +60,0,14.54,,,69,Escondido,4057,Two Year,United States,1574-DYCWE,Stayed,1,0,Female,0,,"33.141265, -116.967221",33.141265,-116.967221,1,19.95,0,1,10,Offer B,0,0,0,1,Credit Card,1,48690,0,Q3,1,4,0,California,0,0,0,51,1028.75,0,741.54,0.0,1770.29,0,0,92027,0 +60,2,32.43,Attitude,Attitude of support person,74,Walnut,5339,Month-to-Month,United States,4587-NUKOX,Churned,0,0,Female,1,Fiber Optic,"34.018354, -117.85492",34.018354,-117.85492,0,79.1,0,0,0,Offer E,1,1,1,0,Bank Withdrawal,1,45118,0,Q3,0,1,0,California,0,0,0,3,246.5,0,97.29,0.0,343.79,0,1,91789,1 +44,13,1.27,,,55,La Mesa,3571,Month-to-Month,United States,2240-HSJQD,Stayed,1,0,Male,1,Fiber Optic,"32.782501, -117.01611",32.782501,-117.01611,0,81.85,1,2,0,,1,0,1,0,Credit Card,1,24005,0,Q3,0,5,0,California,0,0,0,38,3141.7,0,48.26,0.0,3189.96,0,1,91942,0 +43,16,28.97,,,39,Creston,5487,Month-to-Month,United States,4983-CCWMC,Joined,0,0,Male,1,Fiber Optic,"35.480896, -120.469476",35.480896,-120.469476,0,69.6,0,0,0,,0,0,1,0,Credit Card,1,1203,0,Q3,0,4,0,California,0,0,0,3,207.4,20,86.91,0.0,314.31,0,0,93432,0 +69,13,0.0,,,43,Pine Valley,5681,One Year,United States,9309-BZGNT,Stayed,0,1,Male,1,DSL,"32.800671, -116.483363",32.800671,-116.483363,1,29.8,0,0,7,,0,0,1,1,Credit Card,0,1604,0,Q3,1,3,1,California,0,0,0,69,2134.3,0,0.0,0.0,2134.3,0,1,91962,0 +29,27,27.91,,,34,Inglewood,5329,Month-to-Month,United States,3733-ZEECP,Stayed,1,0,Male,1,Cable,"33.956445, -118.358634",33.956445,-118.358634,1,51.1,0,2,3,,0,0,1,1,Bank Withdrawal,1,37527,1,Q3,1,5,0,California,0,0,0,22,1232.9,0,614.02,0.0,1846.92,1,1,90301,0 +35,0,11.77,,,56,San Francisco,5867,Month-to-Month,United States,2621-UDNLU,Joined,0,0,Female,0,,"37.768881, -122.395521",37.768881,-122.395521,1,20.85,0,0,9,,0,0,0,1,Credit Card,1,17372,0,Q3,1,3,0,California,0,0,0,3,72.0,0,35.31,0.0,107.31,0,0,94107,0 +61,27,0.0,Competitor,Competitor made better offer,66,North Hills,6347,Two Year,United States,0617-AQNWT,Churned,0,1,Female,1,DSL,"34.238802, -118.482296",34.238802,-118.482296,1,47.85,0,0,5,,0,1,0,1,Bank Withdrawal,0,57017,1,Q3,1,1,0,California,1,1,0,64,3147.5,0,0.0,0.0,3147.5,0,1,91343,1 +51,20,10.07,,,52,Penngrove,4073,Two Year,United States,4737-HOBAX,Stayed,0,1,Male,1,Cable,"38.325599, -122.642352",38.325599,-122.642352,1,79.8,1,0,5,,0,0,0,1,Credit Card,1,3777,1,Q3,1,4,0,California,1,1,1,63,5034.05,0,634.41,0.0,5668.46,0,1,94951,0 +21,0,11.3,,,63,Santa Clarita,5497,Two Year,United States,3279-DYZQM,Stayed,1,0,Male,0,,"34.502432, -118.41459",34.502432,-118.41459,1,19.45,0,3,6,,0,0,0,1,Mailed Check,1,40077,0,Q3,1,4,0,California,0,0,0,71,1378.45,0,802.3,0.0,2180.75,1,0,91350,0 +30,51,5.09,,,41,Dana Point,4651,Month-to-Month,United States,1767-TGTKO,Stayed,1,0,Female,1,DSL,"33.477923, -117.705314",33.477923,-117.705314,1,45.45,0,2,0,Offer E,0,0,1,1,Bank Withdrawal,1,27730,0,Q3,0,4,0,California,0,0,0,8,411.75,0,40.72,0.0,452.47,0,1,92629,0 +78,2,38.53,Competitor,Competitor made better offer,79,Bridgeville,2583,Month-to-Month,United States,5813-UECBU,Churned,0,1,Male,1,Fiber Optic,"40.372532, -123.525626",40.372532,-123.525626,0,83.85,1,0,0,,1,0,1,0,Credit Card,1,695,0,Q3,0,2,1,California,0,0,0,33,2716.3,0,1271.49,0.0,3987.79,0,1,95526,1 +69,11,24.92,,,59,Flournoy,4673,One Year,United States,0549-CYCQN,Stayed,0,0,Male,1,Fiber Optic,"39.84784, -122.544556",39.84784,-122.544556,0,79.6,1,0,0,,1,0,1,0,Bank Withdrawal,1,84,0,Q3,0,5,1,California,0,0,0,51,3974.7,0,1270.92,16.73,5228.89,0,1,96029,0 +62,6,7.54,,,24,Los Gatos,5446,One Year,United States,9036-CSKBW,Stayed,0,1,Female,1,Fiber Optic,"37.160194, -121.945611",37.160194,-121.945611,0,107.45,1,0,0,,1,1,0,0,Bank Withdrawal,1,10172,0,Q3,0,3,0,California,1,1,1,51,5680.9,0,384.54,14.76,6050.68,0,1,95033,0 +23,0,36.24,,,51,Hawaiian Gardens,4557,Two Year,United States,3774-VBNXY,Stayed,0,0,Female,0,,"33.830431, -118.074071",33.830431,-118.074071,1,20.2,0,0,1,,0,0,0,1,Credit Card,1,14852,0,Q3,1,5,0,California,0,0,0,64,1277.75,0,2319.36,0.0,3597.11,1,0,90716,0 +30,0,2.87,,,32,Turlock,3899,Two Year,United States,0224-NIJLP,Stayed,1,0,Male,0,,"37.474396, -120.875917",37.474396,-120.875917,1,20.15,0,3,1,Offer E,0,0,0,1,Credit Card,1,40545,0,Q3,1,4,0,California,0,0,0,8,165.5,0,22.96,0.0,188.46,0,0,95380,0 +65,5,24.54,Dissatisfaction,Product dissatisfaction,82,San Lucas,3041,Month-to-Month,United States,5373-SFODM,Churned,0,0,Male,1,Fiber Optic,"36.125529, -120.864443",36.125529,-120.864443,1,85.25,1,0,1,,0,0,1,1,Credit Card,1,521,0,Q3,1,2,1,California,1,1,0,36,3132.75,0,883.44,0.0,4016.19,0,1,93954,1 +65,10,37.62,,,78,Beverly Hills,3502,Month-to-Month,United States,3320-VEOYC,Stayed,0,0,Male,1,Fiber Optic,"34.099891, -118.414338",34.099891,-118.414338,0,95.6,1,0,0,,0,0,1,0,Bank Withdrawal,1,21397,0,Q3,0,3,1,California,1,1,1,14,1273.3,0,526.68,0.0,1799.98,0,1,90210,0 +80,30,25.13,,,41,Patterson,4254,Two Year,United States,9518-XXBXE,Stayed,0,0,Male,1,Fiber Optic,"37.410236, -121.320337",37.410236,-121.320337,1,75.3,0,0,7,,0,1,0,1,Bank Withdrawal,1,15536,0,Q3,1,4,1,California,0,0,0,10,720.45,0,251.3,0.0,971.75,0,1,95363,0 +70,19,24.68,,,44,Felton,4340,Two Year,United States,0924-BJCRC,Stayed,0,0,Female,1,Fiber Optic,"37.089111, -122.062213",37.089111,-122.062213,1,89.45,1,0,6,Offer B,1,0,0,1,Bank Withdrawal,1,8728,0,Q3,1,3,1,California,1,0,0,60,5294.6,10,1480.8,0.0,6785.4,0,0,95018,0 +24,0,2.56,,,43,Rialto,5829,Two Year,United States,4742-TXUEX,Stayed,1,0,Female,0,,"34.109775, -117.378904",34.109775,-117.378904,1,19.3,0,3,1,,0,0,0,1,Bank Withdrawal,1,75882,0,Q3,1,4,0,California,0,0,0,47,890.5,0,120.32,0.0,1010.82,1,0,92376,0 +43,0,4.7,,,32,Zenia,2276,Month-to-Month,United States,1038-RQOST,Stayed,1,0,Male,0,,"40.170357, -123.417298",40.170357,-123.417298,1,20.6,0,2,6,Offer D,0,0,0,1,Credit Card,1,259,0,Q3,1,3,0,California,0,0,0,19,414.95,0,89.3,0.0,504.25,0,0,95595,0 +43,0,39.08,,,27,Berkeley,6305,Two Year,United States,5743-KHMNA,Stayed,0,0,Male,0,,"37.858898, -122.240512",37.858898,-122.240512,0,25.55,1,0,0,,0,0,0,0,Bank Withdrawal,1,12448,0,Q3,0,5,0,California,0,0,0,71,1898.1,0,2774.68,0.0,4672.78,0,0,94705,0 +36,17,10.41,Dissatisfaction,Poor expertise of phone support,72,Fremont,3571,Month-to-Month,United States,9117-SHLZX,Churned,0,0,Male,1,DSL,"37.505768, -121.962472",37.505768,-121.962472,0,45.7,0,0,0,,0,0,1,0,Mailed Check,1,56126,0,Q3,0,3,0,California,0,0,0,1,45.7,0,10.41,0.0,56.11,0,1,94538,1 +38,0,25.62,,,70,Compton,2093,One Year,United States,7279-NMVJC,Stayed,0,0,Female,0,,"33.88151, -118.234451",33.88151,-118.234451,0,19.9,0,0,0,,0,0,0,0,Bank Withdrawal,1,47305,0,Q3,0,4,0,California,0,0,0,17,323.15,0,435.54,0.0,758.69,0,0,90220,0 +68,20,10.45,,,69,Salida,4861,Two Year,United States,0201-MIBOL,Stayed,0,0,Female,1,Fiber Optic,"37.713152, -121.08739",37.713152,-121.08739,0,102.4,1,0,0,,0,1,1,0,Bank Withdrawal,1,12466,0,Q3,0,3,1,California,1,1,1,66,6471.85,0,689.7,0.0,7161.55,0,1,95368,0 +53,0,16.72,,,34,Glendale,5183,Two Year,United States,8441-SHIPE,Stayed,0,0,Female,0,,"34.136306, -118.26036",34.136306,-118.26036,0,25.6,1,0,0,,0,0,1,0,Bank Withdrawal,1,17015,0,Q3,0,3,0,California,0,0,0,67,1790.35,0,1120.24,46.06,2864.53,0,0,91204,0 +48,11,22.14,,,36,Tahoe City,3516,Month-to-Month,United States,2257-BOVXD,Stayed,0,0,Male,1,DSL,"39.178337, -120.162806",39.178337,-120.162806,1,66.6,1,0,3,,0,0,1,1,Credit Card,1,4002,1,Q3,1,3,0,California,0,0,1,14,979.5,0,309.96,0.0,1289.46,0,1,96145,0 +49,17,46.66,,,51,San Jose,2649,Month-to-Month,United States,5061-PBXFW,Stayed,1,0,Female,1,DSL,"37.305622, -122.000887",37.305622,-122.000887,1,61.4,0,1,3,,1,1,0,1,Bank Withdrawal,1,37570,1,Q3,1,3,0,California,0,0,0,32,1864.65,0,1493.12,0.0,3357.77,0,1,95129,0 +34,6,4.19,,,48,El Dorado Hills,2662,Month-to-Month,United States,7055-HNEOJ,Joined,0,1,Male,1,Cable,"38.684437, -121.055634",38.684437,-121.055634,1,55.8,0,0,2,Offer E,0,0,1,1,Mailed Check,1,22028,1,Q3,1,4,0,California,0,0,0,3,154.55,0,12.57,0.0,167.12,0,1,95762,0 +69,5,10.4,,,40,La Grange,4763,Two Year,United States,2277-DJJDL,Stayed,0,0,Male,1,Fiber Optic,"37.666587, -120.411517",37.666587,-120.411517,1,99.0,1,0,5,Offer B,0,0,1,1,Bank Withdrawal,1,1749,1,Q3,1,3,1,California,1,0,1,60,6017.9,150,624.0,0.0,6791.9,0,0,95329,0 +42,8,13.82,,,32,Alpine,5470,Month-to-Month,United States,6233-HXJMX,Stayed,0,1,Female,1,Fiber Optic,"32.827184, -116.703729",32.827184,-116.703729,0,89.3,1,0,0,Offer B,0,0,1,0,Credit Card,1,16486,0,Q3,0,3,0,California,1,1,0,45,4192.15,0,621.9,0.0,4814.05,0,1,91901,0 +50,12,42.1,Dissatisfaction,Network reliability,95,San Diego,4596,One Year,United States,9378-FXTIZ,Churned,0,0,Female,1,DSL,"32.802959, -117.027095",32.802959,-117.027095,1,70.15,1,0,1,,0,0,1,1,Credit Card,1,21866,0,Q3,1,3,0,California,1,1,1,54,3715.65,0,2273.4,0.0,5989.05,0,1,92119,1 +41,3,45.21,Competitor,Competitor offered more data,77,San Francisco,4001,Month-to-Month,United States,2968-SSGAA,Churned,0,1,Female,1,Fiber Optic,"37.770533, -122.445121",37.770533,-122.445121,0,100.6,1,0,0,,0,0,1,0,Bank Withdrawal,1,38756,0,Q3,0,1,0,California,1,1,1,10,1060.2,0,452.1,0.0,1512.3,0,1,94117,1 +28,42,29.07,,,68,San Bernardino,5451,Month-to-Month,United States,7109-MFBYV,Stayed,0,0,Male,1,Cable,"34.250069, -117.393949",34.250069,-117.393949,0,45.45,0,0,0,Offer C,0,0,0,0,Bank Withdrawal,1,49355,0,Q3,0,3,0,California,0,0,0,26,1233.15,0,755.82,0.0,1988.97,1,1,92407,0 +69,0,19.87,Price,Long distance charges,91,New Cuyama,3491,Month-to-Month,United States,5028-HTLJB,Churned,0,0,Male,0,,"34.956577, -119.750142",34.956577,-119.750142,0,20.05,0,0,0,Offer E,0,0,0,0,Credit Card,1,798,0,Q3,0,1,1,California,0,0,0,1,20.05,0,19.87,0.0,39.92,0,0,93254,1 +58,20,40.03,,,22,Parker Dam,3624,Month-to-Month,United States,7916-VCCPB,Stayed,1,0,Female,1,Fiber Optic,"34.273872, -114.192901",34.273872,-114.192901,1,73.25,0,1,6,Offer D,1,0,0,1,Bank Withdrawal,1,131,0,Q3,1,3,0,California,0,0,0,16,1195.75,0,640.48,0.0,1836.23,0,1,92267,0 +59,29,33.46,,,42,Nipton,4732,Month-to-Month,United States,9779-DPNEJ,Stayed,1,0,Female,1,Fiber Optic,"35.478736, -115.516984",35.478736,-115.516984,1,80.15,0,3,5,Offer D,0,0,1,1,Bank Withdrawal,1,162,0,Q3,1,5,0,California,1,1,0,22,1790.65,0,736.12,0.0,2526.77,0,1,92364,0 +44,0,45.03,,,66,Brea,2823,One Year,United States,2592-HODOV,Stayed,0,0,Male,0,,"33.924143, -117.79387",33.924143,-117.79387,0,19.3,0,0,0,Offer D,0,0,0,0,Credit Card,1,1408,0,Q3,0,4,0,California,0,0,0,13,259.65,0,585.39,35.28,809.76,0,0,92823,0 +47,58,21.89,,,51,Yorba Linda,6158,Two Year,United States,8207-DMRVL,Stayed,1,1,Male,1,Fiber Optic,"33.897253, -117.792202",33.897253,-117.792202,1,114.55,1,3,1,,1,1,0,1,Bank Withdrawal,1,39458,1,Q3,1,3,0,California,1,1,1,72,8306.05,40,1576.08,21.6,9900.53,0,0,92886,0 +38,24,47.69,,,36,Covina,4879,Month-to-Month,United States,1930-WNXSB,Stayed,1,0,Male,1,Fiber Optic,"34.08111, -117.853935",34.08111,-117.853935,1,92.85,0,1,1,,1,0,1,1,Bank Withdrawal,1,25068,0,Q3,1,5,0,California,1,1,1,58,5305.05,0,2766.02,0.0,8071.07,0,1,91724,0 +61,16,6.28,,,65,Weed,6221,Two Year,United States,2378-YIZKA,Stayed,1,1,Female,1,DSL,"41.465121, -122.380947",41.465121,-122.380947,1,85.0,0,1,7,,1,1,1,1,Credit Card,1,5896,1,Q3,1,3,0,California,1,1,1,68,5607.75,130,427.04,0.0,6164.79,0,0,96094,0 +25,0,29.41,,,59,Fresno,5471,Two Year,United States,1555-HAPSU,Stayed,1,0,Female,0,,"36.751489, -119.68072",36.751489,-119.68072,1,23.9,1,2,1,Offer A,0,0,0,1,Credit Card,1,54701,0,Q3,1,5,0,California,0,0,0,71,1663.5,0,2088.11,0.0,3751.61,1,0,93727,0 +26,85,23.63,Competitor,Competitor had better devices,88,Sacramento,5654,Month-to-Month,United States,1582-RAFML,Churned,0,0,Male,1,Cable,"38.625096, -121.383658",38.625096,-121.383658,0,60.1,1,0,0,Offer E,1,0,0,0,Mailed Check,1,35426,1,Q3,0,1,0,California,0,0,0,1,60.1,0,23.63,0.0,83.73,1,1,95821,1 +19,59,0.0,,,77,Colfax,2515,Month-to-Month,United States,1777-JYQPJ,Joined,0,0,Male,1,DSL,"39.084645, -120.894014",39.084645,-120.894014,0,24.3,0,0,0,Offer E,0,0,0,0,Mailed Check,0,8525,0,Q3,0,4,0,California,0,0,0,2,38.45,0,0.0,0.0,38.45,1,1,95713,0 +22,0,35.05,,,42,Chowchilla,4363,Month-to-Month,United States,2171-UDMFD,Stayed,1,0,Male,0,,"37.100948, -120.270136",37.100948,-120.270136,1,19.45,0,3,5,Offer C,0,0,1,1,Credit Card,1,19391,0,Q3,1,4,0,California,0,0,0,32,674.55,0,1121.6,0.0,1796.15,1,0,93610,0 +53,3,6.74,,,43,Avalon,2274,Month-to-Month,United States,4450-DLLMH,Joined,0,0,Male,1,Fiber Optic,"33.391181, -118.421305",33.391181,-118.421305,0,71.3,0,0,0,Offer E,0,0,1,0,Credit Card,1,3699,0,Q3,0,3,0,California,0,0,0,2,157.75,0,13.48,0.0,171.23,0,1,90704,0 +41,3,16.61,Competitor,Competitor had better devices,77,Apple Valley,5174,Month-to-Month,United States,2955-BJZHG,Churned,0,0,Male,1,Fiber Optic,"34.424926, -117.184503",34.424926,-117.184503,1,80.85,0,0,1,,0,0,0,1,Bank Withdrawal,1,28819,0,Q3,1,1,0,California,0,0,1,17,1400.85,0,282.37,0.0,1683.22,0,1,92308,1 +19,76,0.0,Competitor,Competitor made better offer,65,Posey,3146,Month-to-Month,United States,0822-GAVAP,Churned,0,0,Female,1,DSL,"35.861928, -118.636698",35.861928,-118.636698,0,34.7,0,0,0,Offer E,0,0,1,0,Bank Withdrawal,0,266,0,Q3,0,1,0,California,1,1,0,2,62.25,0,0.0,0.0,62.25,1,1,93260,1 +79,4,0.0,,,27,Redding,3606,Two Year,United States,7636-OWBPG,Stayed,0,0,Male,1,DSL,"40.587919, -122.464732",40.587919,-122.464732,0,29.35,0,0,0,,1,0,1,0,Credit Card,0,31586,0,Q3,0,3,1,California,0,0,0,12,381.2,0,0.0,38.98,342.22,0,1,96001,0 +61,29,44.34,Competitor,Competitor offered more data,79,San Francisco,4062,Month-to-Month,United States,3519-ZKXGG,Churned,0,0,Female,1,Fiber Optic,"37.800254, -122.436975",37.800254,-122.436975,1,75.85,1,0,1,Offer E,0,0,1,1,Bank Withdrawal,1,22920,0,Q3,1,2,0,California,0,0,0,3,256.6,0,133.02,0.0,389.62,0,1,94123,1 +48,25,5.17,,,52,Pasadena,2564,Two Year,United States,6727-IOTLZ,Stayed,0,1,Male,1,Cable,"34.146635, -118.139225",34.146635,-118.139225,1,81.95,0,0,3,Offer D,1,0,0,1,Credit Card,1,16812,1,Q3,1,3,0,California,1,1,1,14,1181.75,0,72.38,0.0,1254.13,0,1,91101,0 +50,0,11.96,,,22,San Leandro,3129,Month-to-Month,United States,8562-GHPPI,Joined,0,0,Female,0,,"37.717196, -122.159338",37.717196,-122.159338,0,19.8,0,0,0,,0,0,0,0,Credit Card,1,41871,0,Q3,0,5,0,California,0,0,0,1,19.8,0,11.96,0.0,31.76,0,0,94577,0 +19,73,0.0,,,75,Clearlake,2562,Month-to-Month,United States,0953-LGOVU,Stayed,1,0,Male,1,DSL,"38.965804, -122.631779",38.965804,-122.631779,1,35.5,0,3,7,Offer D,1,0,0,1,Mailed Check,0,13485,1,Q3,1,4,0,California,0,0,0,12,432.25,0,0.0,0.0,432.25,1,1,95422,0 +57,5,22.48,Competitor,Competitor made better offer,71,San Diego,2119,Month-to-Month,United States,8058-INTPH,Churned,0,0,Female,1,Fiber Optic,"32.787836, -117.232369",32.787836,-117.232376,0,79.65,0,0,0,,0,0,1,0,Bank Withdrawal,1,46086,0,Q3,0,3,0,California,0,0,1,1,79.65,0,22.48,0.0,102.13,0,1,92109,1 +70,19,46.38,Attitude,Attitude of support person,96,Forest Ranch,2099,Month-to-Month,United States,0529-ONKER,Churned,0,0,Male,1,Fiber Optic,"40.077028, -121.494168",40.077028,-121.494168,0,75.65,1,0,0,Offer D,0,0,0,0,Bank Withdrawal,1,1351,0,Q3,0,3,1,California,0,0,0,15,1146.65,0,695.7,0.0,1842.35,0,1,95942,1 +51,6,14.69,,,34,Garden Grove,5268,Two Year,United States,6050-FFXES,Stayed,0,1,Female,1,Fiber Optic,"33.766476, -117.969795",33.766476,-117.969795,1,105.35,1,0,3,,0,0,0,1,Bank Withdrawal,1,23481,1,Q3,1,5,0,California,1,1,1,69,7240.65,50,1013.61,0.0,8304.26,0,0,92844,0 +69,14,4.04,,,53,Hacienda Heights,5983,Two Year,United States,6741-EGCBI,Stayed,0,0,Male,1,Fiber Optic,"33.998471, -117.973758",33.998471,-117.973758,0,90.5,1,0,0,,0,1,1,0,Credit Card,1,53686,0,Q3,0,3,1,California,1,0,0,30,2595.85,0,121.2,0.0,2717.05,0,1,91745,0 +62,18,24.56,,,51,Philo,3094,Month-to-Month,United States,8800-ZKRFW,Stayed,1,1,Female,1,Fiber Optic,"39.094102, -123.500853",39.094102,-123.500853,1,107.5,1,2,9,,1,0,1,1,Bank Withdrawal,1,1113,1,Q3,1,4,0,California,1,1,1,30,3242.5,0,736.8,0.0,3979.3,0,1,95466,0 +29,69,40.63,,,69,Anaheim,4384,Two Year,United States,2176-OSJUV,Stayed,0,0,Male,1,DSL,"33.844983, -117.952151",33.844983,-117.952151,1,65.15,1,0,2,Offer A,1,1,0,1,Bank Withdrawal,1,60553,1,Q3,1,3,0,California,0,1,0,71,4681.75,0,2884.73,4.7,7561.78,1,1,92801,0 +40,0,6.48,,,31,Raymond,5060,Month-to-Month,United States,6164-HXUGH,Stayed,1,0,Female,0,,"37.252057, -119.95783",37.252057,-119.95783,1,19.85,0,1,1,Offer E,0,0,0,1,Credit Card,1,972,0,Q3,1,3,0,California,0,0,0,6,119.3,0,38.88,0.0,158.18,0,0,93653,0 +79,23,5.42,,,24,Perris,2064,One Year,United States,6705-LXORM,Stayed,0,0,Female,1,Fiber Optic,"33.787298, -117.320676",33.787298,-117.320676,1,70.05,0,0,1,Offer E,0,0,0,1,Bank Withdrawal,1,36817,0,Q3,1,4,1,California,0,0,0,5,302.6,0,27.1,0.0,329.7,0,1,92570,0 +45,0,43.84,,,58,San Jose,4347,Two Year,United States,5859-HZYLF,Stayed,1,0,Male,0,,"37.371862, -121.860349",37.371862,-121.860349,1,19.15,0,2,9,,0,0,1,1,Credit Card,1,26032,0,Q3,1,5,0,California,0,0,0,26,515.75,0,1139.84,0.0,1655.59,0,0,95133,0 +55,53,18.42,,,80,Mill Creek,6391,Two Year,United States,3766-EJLFL,Stayed,1,1,Female,1,Fiber Optic,"40.331975, -121.460674",40.331975,-121.460674,1,109.05,1,3,1,,0,1,1,1,Bank Withdrawal,1,78,1,Q3,1,4,0,California,1,1,1,68,7508.55,0,1252.56,0.0,8761.11,0,1,96061,0 +24,76,22.2,,,41,San Gabriel,4078,One Year,United States,3858-XHYJO,Stayed,0,1,Female,1,Fiber Optic,"34.089927, -118.095645",34.089927,-118.095645,1,105.75,1,0,5,Offer B,0,1,0,1,Bank Withdrawal,1,38041,0,Q3,1,4,0,California,1,1,1,40,4228.55,0,888.0,0.0,5116.55,1,1,91776,0 +59,0,38.55,,,46,Pixley,5617,Two Year,United States,7008-LZVOZ,Stayed,1,0,Male,0,,"35.957019, -119.330928",35.957019,-119.330928,1,25.3,1,3,5,,0,0,1,1,Credit Card,1,4198,0,Q3,1,5,0,California,0,0,0,66,1672.35,0,2544.3,0.0,4216.65,0,0,93256,0 +38,0,5.15,,,77,Placerville,4430,Month-to-Month,United States,7521-YXVZY,Joined,1,0,Male,0,,"38.733714, -120.795213",38.733714,-120.795213,0,19.95,0,3,0,Offer E,0,0,0,0,Mailed Check,1,34146,0,Q3,0,5,0,California,0,0,0,3,58.3,0,15.45,0.0,73.75,0,0,95667,0 +54,29,28.2,Competitor,Competitor made better offer,85,Laytonville,5180,Month-to-Month,United States,9681-OXGVC,Churned,0,1,Female,1,Fiber Optic,"39.806141, -123.531098",39.806141,-123.531098,0,100.5,1,0,0,,0,0,1,0,Bank Withdrawal,1,2706,0,Q3,0,3,0,California,1,1,1,5,514.0,0,141.0,0.0,655.0,0,1,95454,1 +69,30,0.0,,,33,Covina,3511,Month-to-Month,United States,4282-ACRXS,Stayed,0,0,Male,1,Cable,"34.084747, -117.886844",34.084747,-117.886844,1,24.85,0,0,2,Offer C,0,0,1,1,Bank Withdrawal,0,17554,0,Q3,1,3,1,California,0,0,0,38,955.75,0,0.0,0.0,955.75,0,1,91723,0 +79,18,3.04,,,59,Descanso,2715,One Year,United States,2851-STERV,Stayed,0,1,Male,1,DSL,"32.912664, -116.635387",32.912664,-116.635387,0,73.0,0,0,0,,0,0,1,0,Bank Withdrawal,1,1587,1,Q3,0,4,1,California,1,0,1,35,2471.25,0,106.4,0.0,2577.65,0,1,91916,0 +28,82,25.27,Other,Don't know,83,Deer Park,5898,Month-to-Month,United States,4489-SNOJF,Churned,1,1,Female,1,DSL,"38.554383, -122.474773",38.554383,-122.474773,1,72.25,1,2,1,,0,1,0,1,Bank Withdrawal,1,223,1,Q3,1,1,0,California,0,0,1,35,2568.55,0,884.45,0.0,3453.0,1,1,94576,1 +27,0,26.09,,,54,Los Angeles,4476,Month-to-Month,United States,4203-QGNZA,Stayed,1,0,Female,0,,"34.029043, -118.239504",34.029043,-118.239504,0,20.25,0,3,0,,0,0,0,0,Credit Card,1,3012,0,Q3,0,5,0,California,0,0,0,28,535.35,0,730.52,0.0,1265.87,1,0,90021,0 +27,0,27.47,,,64,Rohnert Park,3300,Month-to-Month,United States,8150-QUDFX,Joined,0,0,Male,0,,"38.34719, -122.697822",38.34719,-122.697822,0,19.85,0,0,0,Offer E,0,0,0,0,Credit Card,1,42544,0,Q3,0,3,0,California,0,0,0,2,51.6,0,54.94,0.0,106.54,1,0,94928,0 +44,23,14.21,,,71,Grass Valley,4696,Month-to-Month,United States,0419-YAAPX,Stayed,0,0,Male,1,Fiber Optic,"39.099204, -121.137962",39.099204,-121.137962,1,85.3,0,0,1,Offer B,1,0,1,1,Credit Card,1,17922,0,Q3,1,4,0,California,0,0,1,49,4297.95,0,696.29,0.0,4994.24,0,1,95949,0 +41,0,15.86,,,37,Los Angeles,2653,Two Year,United States,8388-DMKAE,Stayed,0,0,Female,0,,"34.028331, -118.354338",34.028331,-118.354338,0,20.25,0,0,0,Offer E,0,0,0,0,Mailed Check,1,46984,0,Q3,0,5,0,California,0,0,0,8,174.65,0,126.88,0.0,301.53,0,0,90016,0 +43,11,1.6,,,29,Bakersfield,2969,Month-to-Month,United States,2824-MYYBN,Stayed,1,0,Female,1,Fiber Optic,"35.140938, -119.051348",35.140938,-119.051348,1,95.25,1,2,0,,0,0,1,1,Bank Withdrawal,1,25126,0,Q3,0,4,0,California,1,1,1,37,3314.15,0,59.2,0.0,3373.35,0,1,93313,0 +76,16,38.75,Other,Don't know,96,Escondido,5913,Month-to-Month,United States,5565-FILXA,Churned,0,0,Female,1,Fiber Optic,"33.141265, -116.967221",33.141265,-116.967221,0,96.15,1,0,0,,0,0,1,0,Bank Withdrawal,1,48690,0,Q3,0,2,1,California,1,0,1,16,1529.2,0,620.0,0.0,2149.2,0,1,92027,1 +51,15,37.69,Competitor,Competitor had better devices,93,Desert Hot Springs,2832,Month-to-Month,United States,0093-XWZFY,Churned,0,1,Male,1,Fiber Optic,"33.832799, -116.250973",33.832799,-116.250973,0,104.5,1,0,0,,1,0,1,0,Credit Card,1,5529,0,Q3,0,1,0,California,1,1,1,40,4036.85,0,1507.6,0.0,5544.45,0,1,92241,1 +73,30,29.41,Attitude,Attitude of service provider,90,Pismo Beach,5831,Month-to-Month,United States,4369-HTUIF,Churned,0,0,Male,1,Fiber Optic,"35.165668, -120.655842",35.165668,-120.655842,0,85.15,0,0,0,Offer E,0,1,1,0,Bank Withdrawal,1,8564,0,Q3,0,2,1,California,0,0,1,6,503.6,0,176.46,0.0,680.06,0,1,93449,1 +25,51,22.77,Dissatisfaction,Network reliability,78,Old Station,5698,Month-to-Month,United States,8806-EAGWC,Churned,0,0,Male,1,DSL,"40.656287, -121.428965",40.656287,-121.428965,0,55.15,0,0,0,Offer E,0,0,0,0,Credit Card,1,182,0,Q3,0,2,0,California,0,1,1,3,159.15,0,68.31,0.0,227.46,1,1,96071,1 +54,0,14.54,,,52,Galt,6066,Two Year,United States,6651-RLGGM,Stayed,1,0,Male,0,,"38.274451, -121.259201",38.274451,-121.259201,1,26.3,1,2,2,Offer A,0,0,0,1,Credit Card,1,24194,0,Q3,1,5,0,California,0,0,0,67,1688.9,0,974.18,0.0,2663.08,0,0,95632,0 +73,12,36.75,,,67,Tahoe City,2217,Two Year,United States,5117-IFGPS,Stayed,0,0,Male,1,Fiber Optic,"39.178337, -120.162806",39.178337,-120.162806,1,84.3,1,0,7,Offer C,0,0,1,1,Bank Withdrawal,1,4002,0,Q3,1,3,1,California,1,1,0,29,2357.75,0,1065.75,0.0,3423.5,0,1,96145,0 +25,59,16.01,,,52,Sunnyvale,6252,Two Year,United States,0017-IUDMW,Stayed,1,1,Female,1,Fiber Optic,"37.378541, -122.020456",37.378541,-122.020456,1,116.8,1,2,2,,1,1,1,1,Credit Card,1,64010,1,Q3,1,3,0,California,1,1,1,72,8456.75,0,1152.72,0.0,9609.47,1,1,94086,0 +30,0,3.37,,,66,Warner Springs,5020,Month-to-Month,United States,3977-QCRSL,Stayed,0,0,Female,0,,"33.323705, -116.626907",33.323705,-116.626907,0,20.15,0,0,0,Offer E,0,0,0,0,Credit Card,1,1205,0,Q3,0,4,0,California,0,0,0,5,117.95,0,16.85,0.0,134.8,0,0,92086,0 +41,18,19.15,Other,Don't know,90,Alhambra,4094,Month-to-Month,United States,5583-SXDAG,Churned,0,0,Male,1,Fiber Optic,"34.074736, -118.145959",34.074736,-118.145959,1,70.0,0,0,1,Offer E,0,0,0,1,Bank Withdrawal,1,30635,0,Q3,1,3,0,California,0,0,0,1,70.0,10,19.15,0.0,99.15,0,0,91803,1 +25,52,27.69,,,25,Danville,4193,Two Year,United States,3096-YXENJ,Stayed,0,1,Female,1,Fiber Optic,"37.791481, -121.903253",37.791481,-121.903253,1,107.65,1,0,1,,1,0,1,1,Bank Withdrawal,1,19777,1,Q3,1,5,0,California,1,1,1,65,7082.85,0,1799.85,0.0,8882.7,1,1,94506,0 +55,0,41.36,,,48,Eureka,3716,Month-to-Month,United States,5066-GFJMM,Joined,0,0,Female,0,,"40.796621, -124.15428",40.796621,-124.15428,1,19.9,0,0,4,Offer E,0,0,1,1,Credit Card,1,23224,0,Q3,1,5,0,California,0,0,0,3,45.75,0,124.08,0.0,169.83,0,0,95501,0 +57,22,40.22,,,38,Stirling City,3384,Month-to-Month,United States,8096-LOIST,Stayed,0,0,Female,1,Cable,"39.904002, -121.527823",39.904002,-121.527823,0,56.2,0,0,0,Offer D,0,0,1,0,Bank Withdrawal,1,28,0,Q3,0,5,0,California,1,1,0,19,1093.4,0,764.18,0.0,1857.58,0,1,95978,0 +45,3,46.84,Other,Don't know,76,Lakewood,2570,Month-to-Month,United States,2372-HWUHI,Churned,0,0,Male,1,DSL,"33.840524, -118.148403",33.840524,-118.148403,0,44.35,0,0,0,Offer E,0,0,0,0,Bank Withdrawal,1,30173,0,Q3,0,3,0,California,0,0,0,2,81.25,0,93.68,0.0,174.93,0,1,90712,1 +56,0,47.26,Price,Long distance charges,90,Badger,3618,Month-to-Month,United States,5049-GLYVG,Churned,0,0,Male,0,,"36.64545, -118.924982",36.64545,-118.924982,0,20.6,0,0,0,Offer E,0,0,0,0,Credit Card,1,273,0,Q3,0,1,0,California,0,0,0,1,20.6,0,47.26,0.0,67.86,0,0,93603,1 +36,0,1.44,,,42,Newbury Park,4466,Two Year,United States,8807-OPMBM,Stayed,1,0,Female,0,,"34.172071, -118.946262",34.172071,-118.946262,1,25.65,1,3,1,Offer B,0,0,1,1,Credit Card,1,37779,0,Q3,1,5,0,California,0,0,0,55,1388.0,0,79.2,0.0,1467.2,0,0,91320,0 +54,0,12.21,,,79,Bakersfield,6228,Two Year,United States,1073-XXCZD,Stayed,0,0,Male,0,,"35.559617, -118.925185",35.559617,-118.925185,1,25.7,1,0,1,,0,0,0,1,Bank Withdrawal,1,44915,0,Q3,1,4,0,California,0,0,0,55,1443.65,0,671.55,0.0,2115.2,0,0,93308,0 +27,48,0.0,Price,Price too high,80,Santa Clara,3080,Month-to-Month,United States,9039-RBEEE,Churned,0,0,Male,1,Cable,"37.351214, -121.952417",37.351214,-121.952417,0,48.95,0,0,0,,1,1,1,0,Credit Card,0,36349,1,Q3,0,1,0,California,0,0,1,39,1880.85,0,0.0,0.0,1880.85,1,1,95050,1 +43,0,48.93,,,67,Covina,5822,Two Year,United States,6134-KWTBV,Stayed,0,0,Male,0,,"34.08111, -117.853935",34.08111,-117.853935,0,23.4,1,0,0,,0,0,0,0,Bank Withdrawal,1,25068,0,Q3,0,4,0,California,0,0,0,62,1429.65,0,3033.66,0.0,4463.31,0,0,91724,0 +42,0,28.18,,,69,Chowchilla,5854,Month-to-Month,United States,0670-KDOMA,Joined,0,0,Female,0,,"37.100948, -120.270136",37.100948,-120.270136,0,20.25,0,0,0,Offer E,0,0,1,0,Credit Card,1,19391,0,Q3,0,4,0,California,0,0,0,1,20.25,0,28.18,0.0,48.43,0,0,93610,0 +45,29,0.0,,,80,Lookout,4570,Month-to-Month,United States,3439-GVUSX,Joined,0,0,Male,1,DSL,"41.280478, -121.160249",41.280478,-121.160249,0,24.4,0,0,0,,0,0,0,0,Credit Card,0,386,0,Q3,0,3,0,California,0,0,0,1,24.4,0,0.0,0.0,24.4,0,1,96054,0 +51,28,37.04,,,26,Casmalia,2383,Month-to-Month,United States,9944-AEXBM,Stayed,0,0,Male,1,Fiber Optic,"34.866032, -120.536546",34.866032,-120.536546,0,85.65,1,0,0,,0,0,1,0,Bank Withdrawal,1,210,0,Q3,0,3,0,California,1,1,0,32,2664.3,0,1185.28,0.0,3849.58,0,1,93429,0 +27,0,15.85,,,41,Montclair,3948,Month-to-Month,United States,6506-EYCNH,Stayed,1,0,Female,0,,"34.072121, -117.698319",34.072121,-117.698319,1,19.55,0,3,9,,0,0,1,1,Bank Withdrawal,1,34447,0,Q3,1,4,0,California,0,0,0,28,543.8,0,443.8,0.0,987.6,1,0,91763,0 +20,47,43.78,,,30,Mad River,4709,Month-to-Month,United States,1852-XEMDW,Stayed,0,1,Male,1,DSL,"40.390301, -123.412327",40.390301,-123.412327,0,65.05,1,0,0,Offer D,1,1,0,0,Credit Card,1,265,0,Q3,0,4,0,California,0,0,0,22,1427.55,10,963.16,0.0,2400.71,1,0,95552,0 +72,3,16.87,,,30,Fowler,4181,Two Year,United States,5671-RQRLP,Stayed,0,0,Female,1,Fiber Optic,"36.625792, -119.672483",36.625792,-119.672483,1,75.65,1,0,4,Offer A,0,0,1,1,Credit Card,1,5635,0,Q3,1,4,1,California,0,0,0,70,5411.4,0,1180.9,25.67,6566.63,0,1,93625,0 +57,25,23.29,,,31,Sheridan,5425,Two Year,United States,2845-KDHVX,Stayed,0,1,Female,1,DSL,"38.984756, -121.345074",38.984756,-121.345074,1,68.3,0,0,9,,1,0,1,1,Credit Card,1,1219,1,Q3,1,5,0,California,1,1,0,64,4378.8,0,1490.56,0.0,5869.36,0,1,95681,0 +33,17,43.27,Competitor,Competitor offered more data,87,Fields Landing,5036,Month-to-Month,United States,4290-BSXUX,Churned,0,0,Male,1,Fiber Optic,"40.726949, -124.217378",40.726949,-124.217378,1,79.65,1,0,1,,0,0,1,1,Bank Withdrawal,1,228,1,Q3,1,1,0,California,0,0,0,3,251.75,0,129.81,0.0,381.56,0,1,95537,1 +49,11,6.56,,,73,Shafter,3404,One Year,United States,5499-ECUTN,Stayed,0,1,Female,1,DSL,"35.490705, -119.286833",35.490705,-119.286833,1,66.05,0,0,1,,0,1,1,1,Credit Card,1,15177,0,Q3,1,4,0,California,0,0,1,47,3021.45,40,308.32,0.0,3369.77,0,0,93263,0 +28,52,39.78,,,28,Red Bluff,6367,Two Year,United States,5816-JMLGY,Stayed,0,1,Female,1,DSL,"40.186772, -122.388361",40.186772,-122.388361,1,80.4,0,0,4,,1,0,1,1,Bank Withdrawal,1,26438,1,Q3,1,5,0,California,1,1,1,70,5717.85,0,2784.6,0.0,8502.45,1,1,96080,0 +43,0,47.31,,,57,Dutch Flat,3586,Two Year,United States,4652-ODEVH,Stayed,1,0,Male,0,,"39.197215, -120.83679",39.197215,-120.83679,1,24.45,1,3,10,,0,0,0,1,Mailed Check,1,350,0,Q3,1,5,0,California,0,0,0,45,1088.25,0,2128.95,0.0,3217.2,0,0,95714,0 +44,10,0.0,Other,Don't know,94,Lompoc,3298,Month-to-Month,United States,5590-YRFJT,Churned,0,0,Female,1,DSL,"34.757477, -120.550507",34.757477,-120.550507,1,24.45,0,0,1,,0,0,1,1,Bank Withdrawal,0,6165,0,Q3,1,3,0,California,0,0,0,20,482.8,0,0.0,0.0,482.8,0,1,93437,1 +63,2,17.73,,,70,Corona,4806,Month-to-Month,United States,1346-PJWTK,Stayed,0,1,Male,1,Fiber Optic,"33.918043, -117.617809",33.918043,-117.617809,1,94.15,0,0,1,,1,0,0,1,Credit Card,1,16998,1,Q3,1,3,0,California,1,1,0,61,5731.85,0,1081.53,0.0,6813.38,0,1,92880,0 +41,0,33.68,,,43,San Francisco,4399,Two Year,United States,4361-FEBGN,Stayed,0,0,Male,0,,"37.746699, -122.442833",37.746699,-122.442833,0,20.15,0,0,0,,0,0,0,0,Credit Card,1,27906,0,Q3,0,5,0,California,0,0,0,48,982.95,0,1616.64,0.0,2599.59,0,0,94131,0 +26,73,13.9,,,64,Laguna Hills,4898,One Year,United States,7951-VRDVK,Stayed,0,1,Female,1,Cable,"33.606899, -117.717854",33.606899,-117.717854,0,85.85,0,0,0,,1,1,0,0,Bank Withdrawal,1,48273,1,Q3,0,4,0,California,1,1,1,36,3003.55,0,500.4,0.0,3503.95,1,0,92653,0 +57,3,7.62,Competitor,Competitor had better devices,91,Mira Loma,2504,Month-to-Month,United States,1670-SVOWZ,Churned,0,0,Female,1,Fiber Optic,"33.999992, -117.535395",33.999992,-117.535395,1,89.65,0,0,1,Offer D,1,0,1,1,Credit Card,1,18980,1,Q3,1,1,0,California,1,1,0,14,1208.35,120,106.68,0.0,1435.03,0,0,91752,1 +33,19,15.01,,,66,Newbury Park,4014,Month-to-Month,United States,8212-DJRCH,Stayed,1,1,Male,1,Fiber Optic,"34.172071, -118.946262",34.172071,-118.946262,1,90.35,0,1,1,,0,1,1,1,Credit Card,1,37779,0,Q3,1,4,0,California,1,1,0,5,434.5,0,75.05,17.33,492.22,0,1,91320,0 +25,52,24.59,,,49,Davis,5725,Two Year,United States,2160-GPFXD,Stayed,1,0,Male,1,DSL,"38.544002, -121.685559",38.544002,-121.685559,1,65.65,1,2,1,Offer B,1,1,1,1,Credit Card,1,648,1,Q3,1,3,0,California,0,0,0,54,3566.7,0,1327.86,0.0,4894.56,1,1,95618,0 +80,30,0.0,Attitude,Attitude of support person,74,Glendora,3542,Month-to-Month,United States,5480-HPRRX,Churned,0,0,Female,1,DSL,"34.119363, -117.855059",34.119363,-117.855059,0,25.3,0,0,0,,0,0,0,0,Bank Withdrawal,0,25135,0,Q3,0,3,1,California,0,0,0,3,77.75,0,0.0,0.0,77.75,0,1,91740,1 +23,73,37.75,,,68,San Bernardino,5995,Two Year,United States,1832-PEUTS,Stayed,1,1,Male,1,Fiber Optic,"34.106922, -117.297553",34.106922,-117.297553,1,89.1,1,2,4,Offer B,0,0,1,1,Credit Card,1,44556,0,Q3,1,4,0,California,0,0,1,62,5411.65,0,2340.5,0.0,7752.15,1,1,92410,0 +55,6,7.37,,,22,Santa Maria,5259,Month-to-Month,United States,8161-QYMTT,Stayed,0,0,Male,1,Fiber Optic,"34.943523, -120.256729",34.943523,-120.256729,0,94.1,1,0,0,,0,0,1,0,Bank Withdrawal,1,30540,0,Q3,0,5,0,California,1,1,1,7,701.3,0,51.59,0.0,752.89,0,1,93454,0 +71,3,48.62,Competitor,Competitor offered more data,75,North Palm Springs,4876,Month-to-Month,United States,6961-VCPMC,Churned,0,0,Male,1,Fiber Optic,"33.906496, -116.569499",33.906496,-116.569499,1,80.4,0,0,1,Offer B,0,0,1,1,Bank Withdrawal,1,732,0,Q3,1,3,1,California,1,0,0,46,3605.2,20,2236.52,0.0,5861.72,0,0,92258,1 +51,30,20.29,Price,Price too high,66,Saint Helena,5456,Month-to-Month,United States,3550-SAHFP,Churned,0,0,Female,1,Fiber Optic,"38.581354, -122.296283",38.581354,-122.296283,0,83.35,1,0,0,,0,0,1,0,Bank Withdrawal,1,9423,0,Q3,0,2,0,California,1,1,0,33,2757.85,40,669.57,0.0,3467.42,0,0,94574,1 +50,13,0.0,Dissatisfaction,Lack of self-service on Website,67,Santa Monica,5632,Month-to-Month,United States,2911-UREFD,Churned,0,1,Female,1,DSL,"34.005439, -118.477507",34.005439,-118.477507,1,55.9,0,0,3,,0,1,0,1,Bank Withdrawal,0,26099,0,Q3,1,1,0,California,1,1,1,39,2184.35,0,0.0,0.0,2184.35,0,1,90405,1 +73,27,10.19,Competitor,Competitor made better offer,75,Fallbrook,3444,Month-to-Month,United States,3096-JRDSO,Churned,0,0,Female,1,Fiber Optic,"33.362575, -117.299644",33.362575,-117.299644,1,104.3,1,0,5,Offer C,0,1,1,1,Bank Withdrawal,1,42239,1,Q3,1,1,1,California,1,0,1,27,2867.75,0,275.13,0.0,3142.88,0,1,92028,1 +37,22,20.64,,,28,San Francisco,4501,Month-to-Month,United States,6103-BOCOU,Stayed,0,1,Female,1,Fiber Optic,"37.770533, -122.445121",37.770533,-122.445121,0,80.7,1,0,0,Offer C,0,0,1,0,Bank Withdrawal,1,38756,0,Q3,0,3,0,California,0,0,0,26,2193.0,0,536.64,0.0,2729.64,0,1,94117,0 +44,11,22.75,,,29,Caruthers,3265,Month-to-Month,United States,8263-OKETD,Stayed,0,0,Female,1,Cable,"36.5276, -119.865999",36.5276,-119.865999,0,68.9,1,0,0,,1,0,1,0,Credit Card,1,5446,1,Q3,0,5,0,California,1,1,0,20,1370.35,0,455.0,0.0,1825.35,0,1,93609,0 +56,30,30.28,Attitude,Attitude of service provider,90,Santa Ana,2468,Month-to-Month,United States,8182-BJDSI,Churned,0,0,Female,1,Fiber Optic,"33.766004, -117.786763",33.766004,-117.786763,0,89.95,1,0,0,Offer C,1,0,1,0,Bank Withdrawal,1,44117,0,Q3,0,1,0,California,1,1,0,28,2625.55,0,847.84,0.0,3473.39,0,1,92705,1 +27,0,10.42,,,71,Merced,4907,Month-to-Month,United States,9512-PHSMG,Stayed,0,0,Female,0,,"37.255637, -120.493537",37.255637,-120.493537,1,20.55,0,0,2,,0,0,1,1,Credit Card,1,59289,0,Q3,1,3,0,California,0,0,0,10,252.75,0,104.2,0.0,356.95,1,0,95340,0 +56,30,36.35,,,38,Bodega,3773,Month-to-Month,United States,9351-LZYGF,Stayed,0,0,Female,1,DSL,"38.343282, -122.9755",38.343282,-122.9755,1,66.4,1,0,4,,1,1,1,1,Credit Card,1,584,1,Q3,1,3,0,California,0,0,0,42,2727.8,0,1526.7,0.0,4254.5,0,1,94922,0 +62,13,34.57,,,21,Midway City,4676,Month-to-Month,United States,0237-YFUTL,Stayed,0,0,Female,1,Fiber Optic,"33.744439, -117.98588",33.744439,-117.98588,1,109.65,1,0,4,Offer B,1,1,1,1,Bank Withdrawal,1,8660,1,Q3,1,3,0,California,1,1,1,50,5405.8,0,1728.5,0.0,7134.3,0,1,92655,0 +79,11,4.59,Dissatisfaction,Network reliability,78,Arcadia,2834,Month-to-Month,United States,8414-MYSHR,Churned,0,0,Male,1,Fiber Optic,"34.128284, -118.047732",34.128284,-118.047732,0,91.4,0,0,0,,0,0,1,0,Bank Withdrawal,1,30933,0,Q3,0,1,1,California,1,0,1,5,449.75,0,22.95,0.0,472.7,0,1,91007,1 +47,0,23.25,,,31,Orange,5384,One Year,United States,1813-JLKWR,Stayed,0,0,Female,0,,"33.787796, -117.875928",33.787796,-117.875928,1,19.8,0,0,7,,0,0,0,1,Bank Withdrawal,1,23172,0,Q3,1,5,0,California,0,0,0,64,1336.65,0,1488.0,0.0,2824.65,0,0,92868,0 +25,48,36.34,Dissatisfaction,Network reliability,68,Sherman Oaks,5129,Month-to-Month,United States,9474-PHLYD,Churned,0,1,Female,1,DSL,"34.146957, -118.432138",34.146957,-118.432138,0,59.45,0,0,0,Offer D,0,0,1,0,Bank Withdrawal,1,29387,0,Q3,0,1,0,California,1,1,0,15,892.65,0,545.1,0.0,1437.75,1,1,91423,1 +42,17,13.56,,,80,Tuolumne,2775,Month-to-Month,United States,6652-YFFJO,Stayed,0,0,Female,1,Cable,"37.939768, -120.188002",37.939768,-120.188002,0,64.9,0,0,0,Offer D,0,0,1,0,Bank Withdrawal,1,3979,0,Q3,0,5,0,California,1,1,1,11,716.1,0,149.16,0.0,865.26,0,1,95379,0 +40,19,0.0,,,21,Wheatland,5122,Two Year,United States,5762-TJXGK,Stayed,0,1,Female,1,DSL,"39.043387, -121.409837",39.043387,-121.409837,0,58.75,0,0,0,Offer B,1,1,1,0,Bank Withdrawal,0,3600,0,Q3,0,4,0,California,1,1,1,52,3038.55,0,0.0,0.0,3038.55,0,1,95692,0 +28,0,47.53,,,41,Duncans Mills,2798,Two Year,United States,6725-TPKJO,Stayed,0,0,Male,0,,"38.445603, -123.063756",38.445603,-123.063756,0,20.05,0,0,0,,0,0,0,0,Credit Card,1,187,0,Q3,0,3,0,California,0,0,0,44,845.25,0,2091.32,15.31,2921.26,1,0,95430,0 +49,4,17.76,,,73,Burbank,6370,Two Year,United States,2651-ZCBXV,Stayed,0,0,Male,1,Fiber Optic,"34.188339, -118.300942",34.188339,-118.300942,0,108.0,1,0,0,Offer B,1,1,1,0,Credit Card,1,18112,1,Q3,0,3,0,California,1,1,1,54,5760.65,0,959.04,0.0,6719.69,0,1,91501,0 +60,19,26.88,Competitor,Competitor had better devices,92,Millbrae,3101,Month-to-Month,United States,3737-GCSPV,Churned,0,0,Female,1,Fiber Optic,"37.601248, -122.403099",37.601248,-122.403099,1,96.2,1,0,5,,0,1,1,1,Credit Card,1,20350,1,Q3,1,1,0,California,0,0,1,11,1222.05,0,295.68,0.0,1517.73,0,1,94030,1 +34,27,48.11,,,59,Guadalupe,5232,One Year,United States,5498-IBWPI,Stayed,1,0,Female,1,Cable,"34.936, -120.594655",34.936,-120.594655,1,49.4,0,2,1,Offer A,0,0,1,1,Credit Card,1,5726,1,Q3,1,3,0,California,0,0,0,66,3251.85,0,3175.26,0.0,6427.11,0,1,93434,0 +60,0,6.64,,,54,Grass Valley,4215,Month-to-Month,United States,7814-LEEVE,Joined,0,0,Female,0,,"39.099204, -121.137962",39.099204,-121.137962,1,20.3,0,0,7,,0,0,1,1,Bank Withdrawal,1,17922,0,Q3,1,5,0,California,0,0,0,1,20.3,0,6.64,0.0,26.94,0,0,95949,0 +36,22,37.0,,,41,Sun Valley,3501,Two Year,United States,2710-WYVXG,Joined,0,0,Female,1,DSL,"34.231053, -118.338307",34.231053,-118.338307,0,71.1,0,0,0,,1,1,0,0,Credit Card,1,46639,1,Q3,0,4,0,California,1,1,0,3,213.35,0,111.0,2.62,321.73,0,1,91352,0 +77,14,14.76,,,59,Sacramento,4503,Month-to-Month,United States,3865-ZYKAD,Stayed,0,0,Male,1,Fiber Optic,"38.494832, -121.529447",38.494832,-121.529447,1,84.9,1,0,7,,1,1,1,1,Credit Card,1,42832,0,Q3,1,3,1,California,0,0,0,69,5785.65,0,1018.44,0.0,6804.09,0,1,95831,0 +80,15,48.59,,,65,Berry Creek,5546,One Year,United States,8760-ZRHKE,Stayed,1,0,Female,1,DSL,"39.657228, -121.37778",39.657228,-121.37778,1,69.2,1,1,7,,1,1,0,1,Bank Withdrawal,1,1279,0,Q3,1,4,1,California,0,0,1,71,4982.5,0,3449.89,0.0,8432.39,0,1,95916,0 +24,42,43.02,,,54,Temple City,2739,Month-to-Month,United States,4130-MZLCC,Stayed,0,0,Female,1,DSL,"34.101608, -118.055848",34.101608,-118.055848,0,50.55,0,0,0,,1,0,0,0,Bank Withdrawal,1,32718,0,Q3,0,3,0,California,0,0,0,5,244.75,0,215.1,0.0,459.85,1,1,91780,0 +53,21,34.76,,,40,Fellows,4764,Month-to-Month,United States,7245-NIIWQ,Joined,0,0,Female,1,Fiber Optic,"35.215731, -119.57013",35.215731,-119.57013,0,69.85,0,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,626,0,Q3,0,5,0,California,0,0,0,3,199.85,0,104.28,0.0,304.13,0,1,93224,0 +26,76,1.84,Other,Moved,84,Mariposa,2548,Month-to-Month,United States,6358-LYNGM,Churned,0,0,Male,1,Fiber Optic,"37.526791, -119.99437",37.526791,-119.99437,0,74.9,1,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,10226,0,Q3,0,3,0,California,0,1,0,1,74.9,0,1.84,0.0,76.74,1,1,95338,1 +21,85,20.93,,,72,Sherman Oaks,4977,One Year,United States,3946-JEWRQ,Stayed,0,0,Male,1,Fiber Optic,"34.147149, -118.463365",34.147149,-118.463365,1,95.2,1,0,1,,0,0,1,1,Credit Card,1,22085,0,Q3,1,5,0,California,1,1,1,47,4563.0,80,983.71,0.0,5626.71,1,0,91403,0 +62,0,30.17,,,31,Running Springs,5987,One Year,United States,5995-WWKKG,Stayed,0,0,Female,0,,"34.186211, -117.07683",34.186211,-117.07683,0,19.8,0,0,0,Offer C,0,0,1,0,Bank Withdrawal,1,5395,0,Q3,0,5,0,California,0,0,0,37,695.05,0,1116.29,0.0,1811.34,0,0,92382,0 +72,10,48.16,,,40,Montgomery Creek,5462,One Year,United States,0533-UCAAU,Stayed,0,1,Male,1,DSL,"40.877552, -121.885884",40.877552,-121.885884,1,71.1,1,0,2,,1,0,1,1,Credit Card,1,431,0,Q3,1,5,1,California,0,0,1,57,4140.1,0,2745.12,0.0,6885.22,0,1,96065,0 +36,0,18.43,,,46,Cressey,3594,Month-to-Month,United States,3039-MJSLN,Joined,1,0,Male,0,,"37.420273, -120.66527",37.420273,-120.66527,0,20.2,0,3,0,,0,0,0,0,Bank Withdrawal,1,55,0,Q3,0,3,0,California,0,0,0,3,50.6,0,55.29,0.0,105.89,0,0,95312,0 +26,59,23.22,,,42,Woodland,3300,Month-to-Month,United States,3211-AAPKX,Stayed,0,0,Male,1,Fiber Optic,"38.694081, -121.694431",38.694081,-121.694431,0,98.55,1,0,0,,0,0,1,0,Mailed Check,1,15022,1,Q3,0,3,0,California,1,1,1,20,2031.95,0,464.4,0.0,2496.35,1,1,95776,0 +69,9,48.53,,,64,Los Angeles,5225,Two Year,United States,3761-FLYZI,Stayed,0,1,Female,1,Fiber Optic,"34.00709, -118.258681",34.00709,-118.258681,1,108.8,1,0,4,,1,0,1,1,Bank Withdrawal,1,101215,0,Q3,1,5,1,California,1,0,1,65,7082.45,0,3154.45,21.52,10215.38,0,1,90011,0 +40,0,4.15,,,46,Compton,6011,Two Year,United States,8774-GSBUN,Stayed,0,0,Male,0,,"33.912246, -118.236773",33.912246,-118.236773,1,25.4,1,0,8,,0,0,0,1,Credit Card,1,29825,0,Q3,1,5,0,California,0,0,0,72,1797.1,0,298.8,0.0,2095.9,0,0,90222,0 +29,0,29.38,,,74,Idyllwild,5161,Two Year,United States,3458-IDMFK,Stayed,0,0,Male,0,,"33.755039, -116.741796",33.755039,-116.741796,0,20.75,0,0,0,Offer C,0,0,1,0,Credit Card,1,3588,0,Q3,0,3,0,California,0,0,0,25,499.4,0,734.5,0.0,1233.9,1,0,92549,0 +30,52,26.87,Other,Don't know,86,Riverbank,2101,Month-to-Month,United States,1618-CFHME,Churned,0,0,Female,1,Fiber Optic,"37.734971, -120.954271",37.734971,-120.954271,0,75.9,1,0,0,,0,0,1,0,Bank Withdrawal,1,16525,0,Q3,0,1,0,California,0,0,0,2,143.35,0,53.74,0.0,197.09,0,1,95367,1 +27,48,0.0,,,21,Los Angeles,4259,One Year,United States,1696-MZVAU,Stayed,0,0,Male,1,DSL,"33.988543, -118.334081",33.988543,-118.334081,1,25.25,0,0,8,,0,0,1,1,Credit Card,0,44764,0,Q3,1,3,0,California,0,0,0,39,947.75,0,0.0,0.0,947.75,1,1,90043,0 +28,51,40.64,,,80,Salinas,3291,Month-to-Month,United States,8132-YPVBX,Stayed,0,0,Female,1,Fiber Optic,"36.77462, -121.664714",36.77462,-121.664714,0,85.95,0,0,0,,1,0,1,0,Credit Card,1,22292,0,Q3,0,5,0,California,1,1,0,6,514.6,0,243.84,0.0,758.44,1,1,93907,0 +26,82,22.14,,,44,Essex,5505,Month-to-Month,United States,5168-MSWXT,Stayed,1,1,Male,1,Fiber Optic,"34.9436, -115.287901",34.9436,-115.287901,1,94.75,0,3,4,,0,0,1,1,Bank Withdrawal,1,115,0,Q3,1,5,0,California,1,1,1,8,759.55,0,177.12,0.0,936.67,1,1,92332,0 +62,25,46.79,Competitor,Competitor had better devices,68,Big Oak Flat,5159,Month-to-Month,United States,6711-FLDFB,Churned,0,0,Female,1,Fiber Optic,"37.818589, -120.256995",37.818589,-120.256995,0,74.9,1,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,167,0,Q3,0,1,0,California,0,0,0,7,541.15,0,327.53,0.0,868.68,0,1,95305,1 +68,20,31.25,Dissatisfaction,Product dissatisfaction,87,Temecula,3123,Month-to-Month,United States,8374-XGEJJ,Churned,0,0,Male,1,Fiber Optic,"33.475493, -117.219551",33.475493,-117.219551,1,101.0,1,0,8,Offer B,1,0,1,1,Bank Withdrawal,1,3070,0,Q3,1,1,1,California,1,0,1,43,4388.4,150,1343.75,0.0,5882.15,0,0,92590,1 +41,25,0.0,,,72,Vista,3176,Month-to-Month,United States,9839-ETQOE,Stayed,1,1,Male,1,DSL,"33.17494, -117.242761",33.17494,-117.242761,0,40.45,0,2,0,,1,1,1,0,Bank Withdrawal,0,62036,0,Q3,0,3,0,California,0,0,0,43,1912.85,0,0.0,0.0,1912.85,0,1,92083,0 +77,23,31.17,Competitor,Competitor made better offer,95,San Diego,2740,Month-to-Month,United States,8017-LXHFA,Churned,0,0,Female,1,Fiber Optic,"32.957195, -117.202542",32.957195,-117.202542,0,94.75,0,0,0,Offer D,1,0,1,0,Bank Withdrawal,1,28201,0,Q3,0,2,1,California,1,0,1,23,2293.6,0,716.91,0.0,3010.51,0,1,92130,1 +33,19,30.87,,,49,Olympic Valley,5456,Month-to-Month,United States,7729-JTEEC,Joined,1,0,Male,1,DSL,"39.191797, -120.212401",39.191797,-120.212401,1,44.5,0,1,2,,0,0,1,1,Bank Withdrawal,1,942,0,Q3,1,5,0,California,0,0,0,2,90.05,0,61.74,0.0,151.79,0,1,96146,0 +73,30,15.19,,,47,Glendale,5098,Month-to-Month,United States,3295-YVUSR,Joined,0,0,Male,1,Fiber Optic,"34.167926, -118.267539",34.167926,-118.267539,0,72.6,1,0,0,,0,0,1,0,Mailed Check,1,21990,0,Q3,0,3,1,California,0,0,0,2,154.3,0,30.38,0.0,184.68,0,1,91202,0 +79,26,0.0,Dissatisfaction,Service dissatisfaction,96,Burbank,5303,Month-to-Month,United States,3776-EKTKM,Churned,0,0,Female,1,Cable,"34.188339, -118.300942",34.188339,-118.300942,0,36.45,0,0,0,,0,0,1,0,Bank Withdrawal,0,18112,0,Q3,0,3,1,California,0,0,1,1,36.45,0,0.0,0.0,36.45,0,1,91501,1 +59,23,5.63,Competitor,Competitor offered higher download speeds,84,Winnetka,5887,One Year,United States,1113-IUJYX,Churned,0,0,Female,1,Fiber Optic,"34.209532, -118.577563",34.209532,-118.577563,1,105.95,0,0,3,,1,1,0,1,Credit Card,1,43857,1,Q3,1,1,0,California,1,1,1,14,1348.9,0,78.82,0.0,1427.72,0,1,91306,1 +34,23,46.4,,,50,Imperial Beach,3314,One Year,United States,0895-LMRSF,Stayed,0,0,Male,1,Cable,"32.579134, -117.119009",32.579134,-117.119009,0,64.9,0,0,0,,0,0,1,0,Bank Withdrawal,1,26662,0,Q3,0,4,0,California,1,1,1,23,1509.8,130,1067.2,0.0,2707.0,0,0,91932,0 +39,0,47.21,,,35,Long Beach,5851,Two Year,United States,6609-MXJHJ,Stayed,1,0,Female,0,,"33.823943, -118.111335",33.823943,-118.111335,1,25.1,1,2,6,Offer C,0,0,1,1,Credit Card,1,37417,0,Q3,1,3,0,California,0,0,0,30,789.55,0,1416.3,15.41,2190.44,0,0,90808,0 +34,3,14.12,Competitor,Competitor offered more data,70,San Mateo,4898,Month-to-Month,United States,7881-INRLC,Churned,0,0,Male,1,Fiber Optic,"37.538309, -122.305109",37.538309,-122.305109,0,100.85,1,0,0,Offer B,1,0,1,0,Credit Card,1,37926,0,Q3,0,1,0,California,1,1,1,45,4740.0,0,635.4,0.0,5375.4,0,1,94403,1 +40,19,39.45,,,80,Los Angeles,4663,One Year,United States,1442-OKRJE,Stayed,1,1,Male,1,Fiber Optic,"34.029043, -118.239504",34.029043,-118.239504,1,103.15,0,2,7,,1,1,1,1,Bank Withdrawal,1,3012,0,Q3,1,4,0,California,1,1,1,66,7031.3,0,2603.7,0.0,9635.0,0,1,90021,0 +41,0,19.98,,,28,Ontario,5628,Two Year,United States,6848-HJTXY,Stayed,0,0,Female,0,,"34.035602, -117.591528",34.035602,-117.591528,1,19.45,0,0,8,Offer B,0,0,0,1,Credit Card,1,56280,0,Q3,1,3,0,California,0,0,0,64,1208.6,0,1278.72,0.0,2487.32,0,0,91761,0 +51,26,45.68,,,50,Nuevo,3019,Month-to-Month,United States,4277-UDIEF,Stayed,1,0,Male,1,Cable,"33.82769, -117.102244",33.82769,-117.102244,1,81.0,1,3,3,Offer C,0,1,0,1,Bank Withdrawal,1,7344,1,Q3,1,3,0,California,1,1,1,24,1923.85,0,1096.32,0.0,3020.17,0,1,92567,0 +29,47,26.03,Attitude,Attitude of support person,83,Farmersville,5189,Month-to-Month,United States,4818-DRBQT,Churned,0,0,Male,1,Fiber Optic,"36.29878, -119.201028",36.29878,-119.201028,1,80.15,1,0,1,Offer C,1,0,1,1,Bank Withdrawal,1,8644,0,Q3,1,3,0,California,0,0,0,29,2265.25,0,754.87,0.0,3020.12,1,1,93223,1 +30,52,37.03,,,27,Stockton,5407,Two Year,United States,9553-DLCLU,Stayed,0,1,Female,1,DSL,"37.974498, -121.319568",37.974498,-121.319568,0,88.95,1,0,0,,1,1,0,0,Credit Card,1,30476,1,Q3,0,3,0,California,1,1,1,13,1161.75,0,481.39,0.0,1643.14,0,1,95204,0 +26,41,17.66,Attitude,Attitude of support person,70,Lakewood,2885,Month-to-Month,United States,7530-HDYDS,Churned,0,1,Female,1,Fiber Optic,"33.840524, -118.148403",33.840524,-118.148403,0,84.25,0,0,0,,1,0,1,0,Credit Card,1,30173,1,Q3,0,2,0,California,0,1,0,38,3264.5,0,671.08,0.0,3935.58,1,1,90712,1 +64,23,41.26,,,75,San Francisco,3345,One Year,United States,5176-LDKUH,Stayed,0,0,Female,1,Fiber Optic,"37.758085, -122.434801",37.758085,-122.434801,0,75.15,0,0,0,,1,0,0,0,Bank Withdrawal,1,30587,0,Q3,0,4,0,California,0,0,0,48,3772.65,0,1980.48,0.0,5753.13,0,1,94114,0 +55,4,31.92,,,35,Jamul,3314,Month-to-Month,United States,8266-VBFQL,Stayed,0,1,Male,1,Fiber Optic,"32.695681, -116.798386",32.695681,-116.798386,0,90.4,0,0,0,,0,0,1,0,Bank Withdrawal,1,8759,1,Q3,0,3,0,California,1,1,0,4,356.65,0,127.68,0.0,484.33,0,1,91935,0 +56,29,49.21,,,73,Orange,6113,Month-to-Month,United States,5206-XZZQI,Stayed,0,0,Male,1,Fiber Optic,"33.81859, -117.821288",33.81859,-117.821288,0,80.6,0,0,0,Offer B,1,0,1,0,Credit Card,1,40915,1,Q3,0,4,0,California,0,0,0,53,4348.1,90,2608.13,39.45,7006.78,0,0,92867,0 +54,29,18.26,,,37,San Joaquin,2500,Month-to-Month,United States,1212-GLHMD,Joined,0,0,Male,1,Fiber Optic,"36.600193, -120.153393",36.600193,-120.153393,0,86.05,0,0,0,Offer E,0,1,1,0,Credit Card,1,4318,0,Q3,0,4,0,California,1,1,0,3,244.85,0,54.78,0.0,299.63,0,1,93660,0 +54,13,1.09,,,76,Tuolumne,3760,Month-to-Month,United States,0178-SZBHO,Stayed,1,0,Male,1,Fiber Optic,"37.939768, -120.188002",37.939768,-120.188002,1,87.2,1,1,7,,1,0,0,1,Bank Withdrawal,1,3979,0,Q3,1,3,0,California,0,0,1,47,4017.45,0,51.23,0.0,4068.68,0,1,95379,0 +36,3,39.39,,,49,Forks Of Salmon,5757,Month-to-Month,United States,3481-JHUZH,Stayed,0,0,Male,1,Fiber Optic,"41.232128, -123.194748",41.232128,-123.194748,1,80.25,1,0,10,Offer B,1,0,1,1,Bank Withdrawal,1,170,0,Q3,1,5,0,California,0,0,0,41,3439.0,0,1614.99,2.18,5051.81,0,1,96031,0 +28,0,21.19,,,66,Berkeley,4840,One Year,United States,1872-EBWSC,Stayed,0,0,Female,0,,"37.866009, -122.286228",37.866009,-122.286228,0,20.35,0,0,0,,0,0,0,0,Mailed Check,1,15638,0,Q3,0,4,0,California,0,0,0,29,617.35,0,614.51,0.0,1231.86,1,0,94702,0 +78,18,21.09,,,62,Escondido,3896,Month-to-Month,United States,0439-IFYUN,Stayed,0,0,Female,1,Fiber Optic,"33.141265, -116.967221",33.141265,-116.967221,0,74.7,0,0,0,Offer D,1,0,1,0,Bank Withdrawal,1,48690,0,Q3,0,4,1,California,0,0,0,18,1294.6,20,379.62,0.0,1694.22,0,0,92027,0 +61,0,40.81,,,58,Nevada City,3000,One Year,United States,1834-WULEG,Stayed,1,0,Male,0,,"39.333737, -120.858667",39.333737,-120.858667,1,20.25,0,2,5,Offer C,0,0,0,1,Mailed Check,1,17269,0,Q3,1,4,0,California,0,0,0,24,439.75,0,979.44,0.0,1419.19,0,0,95959,0 +74,13,3.84,Competitor,Competitor made better offer,95,San Diego,3763,Month-to-Month,United States,9248-OJYKK,Churned,0,0,Male,1,Fiber Optic,"32.898613, -117.202937",32.898613,-117.202937,0,76.45,1,0,0,,0,0,1,0,Bank Withdrawal,1,4258,0,Q3,0,3,1,California,0,0,0,1,76.45,10,3.84,0.0,90.29,0,0,92121,1 +24,53,26.99,,,62,Lynwood,5269,One Year,United States,1474-JUWSM,Stayed,0,0,Female,1,Cable,"33.923573, -118.200669",33.923573,-118.200669,1,68.4,1,0,8,,0,1,1,1,Bank Withdrawal,1,69850,1,Q3,1,3,0,California,1,1,0,58,3972.25,0,1565.42,0.0,5537.67,1,1,90262,0 +66,19,37.84,,,70,Twin Bridges,5868,Two Year,United States,6583-KQJLK,Stayed,0,0,Female,1,Fiber Optic,"38.805481, -120.13287",38.805481,-120.13287,1,94.65,0,0,5,Offer D,1,0,1,1,Bank Withdrawal,1,25,0,Q3,1,3,1,California,1,1,1,15,1285.05,0,567.6,0.0,1852.65,0,1,95735,0 +19,73,41.91,,,37,Downey,5234,Two Year,United States,0254-FNMCI,Stayed,0,1,Female,1,Fiber Optic,"33.940884, -118.128628",33.940884,-118.128628,0,109.9,0,0,0,,1,1,1,0,Bank Withdrawal,1,40152,1,Q3,0,4,0,California,1,1,1,72,7624.2,0,3017.52,0.0,10641.72,1,1,90241,0 +47,12,33.46,Competitor,Competitor had better devices,65,Atwater,2404,Month-to-Month,United States,7908-QCBCA,Churned,0,0,Female,1,Fiber Optic,"37.321233, -120.656354",37.321233,-120.656354,1,69.4,0,0,1,Offer E,0,0,1,1,Mailed Check,1,27808,0,Q3,1,1,0,California,0,0,0,1,69.4,10,33.46,0.0,112.86,0,0,95301,1 +42,20,34.05,,,63,Fresno,4600,Month-to-Month,United States,1169-WCVAK,Stayed,0,0,Male,1,Fiber Optic,"36.822715, -119.761826",36.822715,-119.761826,1,88.8,1,0,1,Offer D,1,1,1,1,Credit Card,1,29337,1,Q3,1,3,0,California,0,0,0,19,1672.35,0,646.95,0.0,2319.3,0,1,93710,0 +44,13,35.61,Competitor,Competitor offered more data,85,San Rafael,2405,Month-to-Month,United States,9948-YPTDG,Churned,0,0,Male,1,Fiber Optic,"38.018065, -122.546024",38.018065,-122.546024,1,79.45,0,0,1,,1,1,1,1,Bank Withdrawal,1,28403,0,Q3,1,1,0,California,0,0,0,38,3013.05,40,1353.18,9.36,4396.87,0,0,94903,1 +33,0,39.56,,,55,French Gulch,3675,Two Year,United States,1092-WPIVQ,Stayed,1,0,Female,0,,"40.740138, -122.587476",40.740138,-122.587476,1,25.1,1,1,2,Offer D,0,0,0,1,Credit Card,1,373,0,Q3,1,4,0,California,0,0,0,18,428.45,0,712.08,14.57,1125.96,0,0,96033,0 +32,25,0.0,,,46,Santa Cruz,5534,Month-to-Month,United States,6351-SCJKT,Joined,0,1,Male,1,Cable,"36.974575, -121.991149",36.974575,-121.991149,0,41.35,0,0,0,,0,1,0,0,Credit Card,0,36631,1,Q3,0,3,0,California,0,0,0,3,107.25,0,0.0,0.0,107.25,0,1,95062,0 +50,57,1.53,,,44,Fremont,2775,One Year,United States,5198-HQAEN,Stayed,1,0,Male,1,Fiber Optic,"37.505768, -121.962472",37.505768,-121.962472,1,89.7,0,3,5,Offer C,1,0,1,1,Bank Withdrawal,1,56126,1,Q3,1,4,0,California,0,0,1,35,3165.6,0,53.55,0.0,3219.15,0,1,94538,0 +58,12,44.75,Attitude,Attitude of support person,94,Callahan,5930,Month-to-Month,United States,4237-RLAQD,Churned,0,0,Male,1,Cable,"41.388397, -122.794636",41.388397,-122.794636,0,45.85,0,0,0,Offer E,0,0,1,0,Credit Card,1,290,0,Q3,0,2,0,California,0,0,0,1,45.85,0,44.75,0.0,90.6,0,1,96014,1 +79,30,42.95,,,23,San Gabriel,4604,One Year,United States,3179-GBRWV,Stayed,0,0,Male,1,DSL,"34.114772, -118.089431",34.114772,-118.089431,1,64.95,0,0,5,,1,1,1,1,Bank Withdrawal,1,23444,0,Q3,1,4,1,California,1,0,0,21,1339.8,0,901.95,0.0,2241.75,0,1,91775,0 +45,0,31.28,,,61,San Marcos,3248,Month-to-Month,United States,1991-VOPLL,Stayed,0,0,Female,0,,"33.162624, -117.170863",33.162624,-117.170863,0,19.05,0,0,0,Offer E,0,0,0,0,Credit Card,1,52664,0,Q3,0,4,0,California,0,0,0,9,157.65,0,281.52,0.0,439.17,0,0,92069,0 +31,24,7.16,,,21,Guerneville,4890,Two Year,United States,1452-UZOSF,Stayed,1,1,Male,1,Fiber Optic,"38.52576, -123.013347",38.52576,-123.013347,1,106.1,1,1,9,Offer A,1,1,1,1,Credit Card,1,4913,1,Q3,1,3,0,California,0,0,1,72,7548.6,0,515.52,23.39,8040.73,0,1,95446,0 +21,59,20.03,Dissatisfaction,Lack of self-service on Website,90,Zenia,5829,Month-to-Month,United States,3540-RZJYU,Churned,0,0,Female,1,Fiber Optic,"40.170357, -123.417298",40.170357,-123.417298,0,86.2,0,0,0,,0,1,0,0,Bank Withdrawal,1,259,0,Q3,0,1,0,California,0,1,1,15,1270.2,100,300.45,0.0,1670.65,1,0,95595,1 +49,15,22.8,,,44,Sunnyvale,3289,Month-to-Month,United States,8868-GAGIO,Stayed,0,1,Male,1,Fiber Optic,"37.421633, -122.009613",37.421633,-122.009613,1,84.55,1,0,8,,0,1,1,1,Credit Card,1,16985,0,Q3,1,3,0,California,0,0,0,45,3713.95,0,1026.0,0.0,4739.95,0,1,94089,0 +75,3,0.0,,,27,Agoura Hills,4133,Month-to-Month,United States,1078-TDCRN,Joined,0,0,Female,1,DSL,"34.129058, -118.759788",34.129058,-118.759788,1,30.75,0,0,7,,1,0,1,1,Bank Withdrawal,0,25303,0,Q3,1,5,1,California,0,0,0,3,82.85,0,0.0,0.0,82.85,0,1,91301,0 +49,0,17.92,,,75,Kyburz,5876,Month-to-Month,United States,9046-DQMTP,Stayed,0,0,Male,0,,"38.766036, -120.209673",38.766036,-120.209673,0,20.75,0,0,0,,0,0,0,0,Bank Withdrawal,1,183,0,Q3,0,3,0,California,0,0,0,35,739.9,0,627.2,0.0,1367.1,0,0,95720,0 +60,0,2.81,,,51,Costa Mesa,4432,Two Year,United States,2208-NKVVH,Stayed,1,0,Male,0,,"33.678591, -117.905471",33.678591,-117.905471,1,24.25,1,2,4,,0,0,0,1,Credit Card,1,48207,0,Q3,1,4,0,California,0,0,0,43,1077.95,0,120.83,0.0,1198.78,0,0,92626,0 +63,26,44.66,Attitude,Attitude of support person,89,Newport Beach,3344,Month-to-Month,United States,4285-GYRQC,Churned,0,1,Female,1,Fiber Optic,"33.606336, -117.893042",33.606336,-117.893042,1,86.25,0,0,1,Offer E,0,0,1,1,Bank Withdrawal,1,3124,0,Q3,1,2,0,California,0,0,1,7,587.1,0,312.62,0.0,899.72,0,1,92662,1 +25,59,35.01,,,56,Pebble Beach,6236,Two Year,United States,5321-NTRKC,Stayed,1,1,Male,1,DSL,"36.587497, -121.944815",36.587497,-121.944815,1,79.85,1,1,8,Offer A,1,0,0,1,Bank Withdrawal,1,4602,0,Q3,1,5,0,California,1,1,1,66,5234.95,0,2310.66,0.0,7545.61,1,1,93953,0 +37,26,18.57,,,59,Arroyo Grande,5479,Month-to-Month,United States,4373-VVHQL,Joined,0,0,Male,1,DSL,"35.176236, -120.483243",35.176236,-120.483243,0,44.75,0,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,24499,0,Q3,0,4,0,California,0,0,0,1,44.75,10,18.57,0.0,73.32,0,0,93420,0 +37,15,2.96,Price,Price too high,78,Glendale,2919,Month-to-Month,United States,6221-AVQYL,Churned,0,0,Male,1,Fiber Optic,"34.153338, -118.262974",34.153338,-118.262974,0,73.25,1,0,0,,0,0,1,0,Credit Card,1,14493,0,Q3,0,1,0,California,0,0,0,2,131.05,0,5.92,0.0,136.97,0,1,91203,1 +42,0,33.71,,,46,Arvin,4404,Two Year,United States,5982-XMDEX,Stayed,0,0,Female,0,,"35.116307, -118.817644",35.116307,-118.817644,0,26.5,1,0,0,Offer B,0,0,0,0,Bank Withdrawal,1,16206,0,Q3,0,3,0,California,0,0,0,65,1698.55,0,2191.15,0.0,3889.7,0,0,93203,0 +43,26,22.71,Dissatisfaction,Network reliability,90,Gualala,4601,One Year,United States,2408-TZMJL,Churned,0,1,Male,1,Fiber Optic,"38.848082, -123.50608",38.848082,-123.50608,1,110.15,1,0,1,Offer B,1,1,1,1,Bank Withdrawal,1,1916,0,Q3,1,1,0,California,1,1,1,59,6448.05,0,1339.89,0.0,7787.94,0,1,95445,1 +62,8,5.56,,,45,El Segundo,3712,Month-to-Month,United States,1958-RNRKS,Stayed,0,0,Male,1,DSL,"33.917145, -118.401554",33.917145,-118.401554,1,49.9,1,0,4,,0,0,0,1,Bank Withdrawal,1,16041,0,Q3,1,4,0,California,0,0,0,30,1441.95,100,166.8,0.0,1708.75,0,0,90245,0 +61,13,13.63,,,75,Carson,3256,Month-to-Month,United States,8950-MTZNV,Joined,0,0,Male,1,DSL,"33.859171, -118.252272",33.859171,-118.252272,0,44.95,0,0,0,Offer E,0,0,1,0,Mailed Check,1,25566,0,Q3,0,5,0,California,0,0,0,1,44.95,0,13.63,0.0,58.58,0,1,90746,0 +56,18,45.92,,,42,Sacramento,3949,Month-to-Month,United States,5899-OUVKV,Stayed,0,0,Male,1,Fiber Optic,"38.625096, -121.383658",38.625096,-121.383658,0,94.5,0,0,0,,1,0,1,0,Bank Withdrawal,1,35426,0,Q3,0,3,0,California,1,1,1,31,2979.2,0,1423.52,0.0,4402.72,0,1,95821,0 +41,8,38.82,,,39,Cottonwood,3997,One Year,United States,8550-XSXUQ,Stayed,0,1,Male,1,Cable,"40.336392, -122.448533",40.336392,-122.448533,1,70.55,1,0,7,Offer B,1,0,1,1,Credit Card,1,12348,0,Q3,1,4,0,California,1,1,0,48,3420.5,0,1863.36,0.0,5283.86,0,1,96022,0 +30,82,17.31,,,62,Manton,4397,One Year,United States,4522-XRWWI,Stayed,0,0,Male,1,Cable,"40.426679, -121.850421",40.426679,-121.850421,1,80.45,1,0,1,Offer B,0,1,0,1,Credit Card,1,598,1,Q3,1,3,0,California,1,1,1,42,3375.9,0,727.02,0.0,4102.92,0,1,96059,0 +29,0,23.55,,,78,Redding,5463,Two Year,United States,0902-XKXPN,Stayed,1,0,Male,0,,"40.587919, -122.464732",40.587919,-122.464732,1,20.2,0,1,2,,0,0,0,1,Bank Withdrawal,1,31586,0,Q3,1,3,0,California,0,0,0,69,1376.5,0,1624.95,0.0,3001.45,1,0,96001,0 +47,0,3.95,,,30,Palmdale,2861,Two Year,United States,2888-ADFAO,Stayed,1,0,Female,0,,"34.613476, -118.256358",34.613476,-118.256358,1,21.3,0,3,5,,0,0,1,1,Bank Withdrawal,1,34045,0,Q3,1,4,0,California,0,0,0,47,1041.8,0,185.65,0.0,1227.45,0,0,93551,0 +62,0,44.13,,,51,Sacramento,4122,One Year,United States,7762-ONLJY,Stayed,1,0,Female,0,,"38.646209, -121.52446",38.646209,-121.52446,1,19.7,0,3,5,,0,0,0,1,Credit Card,1,8403,0,Q3,1,3,0,California,0,0,0,6,94.45,0,264.78,0.0,359.23,0,0,95834,0 +54,23,0.0,,,45,Torrance,2540,Two Year,United States,4837-PZTIC,Stayed,0,1,Female,1,Cable,"33.867257, -118.330794",33.867257,-118.330794,0,41.9,0,0,0,Offer B,0,1,0,0,Credit Card,0,31678,1,Q3,0,3,0,California,0,0,0,47,1875.25,0,0.0,0.0,1875.25,0,1,90504,0 +58,30,26.53,Attitude,Attitude of support person,76,Los Gatos,3204,Month-to-Month,United States,0415-MOSGF,Churned,0,0,Female,1,DSL,"37.222842, -121.988727",37.222842,-121.988727,0,44.4,0,0,0,Offer E,0,0,0,0,Credit Card,1,13290,0,Q3,0,2,0,California,0,0,0,1,44.4,0,26.53,0.0,70.93,0,1,95030,1 +40,0,48.61,,,70,Kyburz,4004,One Year,United States,8631-XVRZL,Stayed,0,0,Male,0,,"38.766036, -120.209673",38.766036,-120.209673,0,20.15,0,0,0,Offer E,0,0,1,0,Mailed Check,1,183,0,Q3,0,4,0,California,0,0,0,9,163.7,0,437.49,0.0,601.19,0,0,95720,0 +79,23,17.3,,,63,Yucca Valley,4671,Two Year,United States,9919-FZDED,Stayed,0,1,Male,1,DSL,"34.159534, -116.425984",34.159534,-116.425984,1,84.1,1,0,1,,1,1,1,1,Credit Card,1,20486,0,Q3,1,3,1,California,1,0,1,72,5981.65,0,1245.6,0.0,7227.25,0,1,92284,0 +64,0,16.13,,,56,Tomales,6444,Two Year,United States,2718-YSKCS,Stayed,1,0,Male,0,,"38.240769, -122.901041",38.240769,-122.901041,1,19.6,0,3,6,Offer A,0,0,1,1,Bank Withdrawal,1,384,0,Q3,1,5,0,California,0,0,0,71,1387.45,0,1145.23,0.0,2532.68,0,0,94971,0 +40,0,30.86,,,54,La Canada Flintridge,5570,Two Year,United States,6345-FZOQH,Stayed,0,0,Male,0,,"34.234912, -118.153729",34.234912,-118.153729,1,19.9,0,0,3,Offer A,0,0,0,1,Credit Card,1,20200,0,Q3,1,5,0,California,0,0,0,69,1363.45,0,2129.34,0.0,3492.79,0,0,91011,0 +61,6,0.0,,,21,Los Angeles,5045,Month-to-Month,United States,7740-KKCXF,Stayed,0,0,Male,1,DSL,"34.110845, -118.259595",34.110845,-118.259595,1,30.05,0,0,9,,1,0,1,1,Credit Card,0,29310,0,Q3,1,4,0,California,0,0,0,51,1529.45,0,0.0,0.0,1529.45,0,1,90039,0 +66,4,8.75,,,20,Glenhaven,3828,One Year,United States,1251-STYSZ,Stayed,0,0,Female,1,Fiber Optic,"39.045246, -122.743181",39.045246,-122.743181,0,80.25,1,0,0,,0,1,1,0,Bank Withdrawal,1,175,0,Q3,0,4,1,California,0,0,0,4,303.7,30,35.0,0.0,368.7,0,0,95443,0 +53,4,34.41,Attitude,Attitude of support person,75,Garden Grove,5189,One Year,United States,0866-QLSIR,Churned,0,0,Female,1,DSL,"33.764018, -117.931507",33.764018,-117.931507,0,64.4,1,0,0,Offer C,1,1,1,0,Mailed Check,1,43491,1,Q3,0,2,0,California,0,0,0,34,2088.75,0,1169.94,0.0,3258.69,0,1,92843,1 +33,13,39.82,,,63,Ranchita,2595,One Year,United States,0607-MVMGC,Stayed,0,1,Male,1,DSL,"33.215251, -116.53633",33.215251,-116.53633,1,78.75,1,0,3,,1,0,0,1,Credit Card,1,339,0,Q3,1,3,0,California,1,1,1,45,3600.65,0,1791.9,0.0,5392.55,0,1,92066,0 +24,27,37.97,,,51,Calipatria,6082,Two Year,United States,5375-XLDOF,Stayed,1,1,Male,1,Fiber Optic,"33.143826, -115.497485",33.143826,-115.497485,1,114.35,1,3,7,Offer A,1,1,1,1,Bank Withdrawal,1,7857,1,Q3,1,4,0,California,1,1,1,69,7665.8,10,2619.93,0.0,10295.73,1,0,92233,0 +72,29,27.56,,,66,Corona,6035,Month-to-Month,United States,8023-QHAIO,Stayed,0,0,Female,1,Fiber Optic,"33.819385, -117.600213",33.819385,-117.600213,1,76.85,1,0,7,Offer B,0,0,1,1,Bank Withdrawal,1,60294,1,Q3,1,3,1,California,0,0,0,56,4275.75,120,1543.36,0.0,5939.11,0,0,92882,0 +49,8,30.5,,,76,Redway,5723,Two Year,United States,9786-IJYDL,Stayed,0,1,Female,1,Fiber Optic,"40.142256, -123.852927",40.142256,-123.852927,0,113.2,1,0,0,,1,1,1,0,Credit Card,1,1851,1,Q3,0,4,0,California,1,1,1,35,3914.05,0,1067.5,0.0,4981.55,0,1,95560,0 +52,27,30.54,,,52,Vina,4059,Month-to-Month,United States,9620-ENEJV,Stayed,0,0,Female,1,Fiber Optic,"39.955164, -122.018567",39.955164,-122.018567,0,70.55,0,0,0,Offer E,0,0,0,0,Credit Card,1,439,0,Q3,0,3,0,California,0,0,0,6,433.95,0,183.24,0.0,617.19,0,1,96092,0 +38,15,44.2,,,21,Vallejo,2762,Month-to-Month,United States,6859-RKMZJ,Stayed,0,0,Male,1,DSL,"38.161321, -122.271588",38.161321,-122.271588,1,55.05,0,0,6,,0,0,1,1,Bank Withdrawal,1,42209,0,Q3,1,3,0,California,0,0,1,11,608.15,0,486.2,0.0,1094.35,0,1,94589,0 +57,6,21.86,Dissatisfaction,Network reliability,73,Ladera Ranch,4480,Month-to-Month,United States,5299-SJCZT,Churned,0,1,Male,1,Fiber Optic,"33.569186, -117.640055",33.569186,-117.640055,0,101.55,1,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,350,0,Q3,0,3,0,California,1,1,1,3,298.35,0,65.58,0.0,363.93,0,1,92694,1 +46,4,0.0,,,66,River Pines,5489,Two Year,United States,0895-UADGO,Stayed,0,0,Male,1,Cable,"38.545775, -120.743325",38.545775,-120.743325,0,44.55,0,0,0,,0,1,1,0,Mailed Check,0,364,1,Q3,0,3,0,California,1,1,0,8,343.45,0,0.0,0.0,343.45,0,1,95675,0 +79,11,28.88,,,67,Vista,4494,Two Year,United States,2451-YMUXS,Stayed,0,0,Male,1,DSL,"33.22784, -117.200024",33.22784,-117.200024,0,64.55,1,0,0,Offer A,1,1,1,0,Bank Withdrawal,1,44692,1,Q3,0,3,1,California,0,0,0,67,4250.1,0,1934.96,0.0,6185.06,0,1,92084,0 +63,22,10.43,Price,Price too high,85,Los Angeles,5383,Month-to-Month,United States,0337-CNPZE,Churned,0,1,Female,1,Fiber Optic,"34.050198, -118.210946",34.050198,-118.210946,0,106.3,1,0,0,,1,0,1,0,Bank Withdrawal,1,49431,0,Q3,0,2,0,California,1,1,1,41,4443.45,130,427.63,0.0,5001.08,0,0,90033,1 +48,0,46.86,,,79,Thousand Oaks,4298,Month-to-Month,United States,6036-TTFYU,Stayed,0,0,Female,0,,"34.191842, -118.822796",34.191842,-118.822796,1,19.6,0,0,1,,0,0,0,1,Credit Card,1,33057,0,Q3,1,3,0,California,0,0,0,16,314.45,0,749.76,26.83,1037.38,0,0,91362,0 +36,19,0.0,Attitude,Attitude of service provider,68,Walnut Creek,4414,Month-to-Month,United States,2187-LZGPL,Churned,0,0,Female,1,DSL,"37.900662, -122.052782",37.900662,-122.052782,0,40.1,0,0,0,,1,0,1,0,Credit Card,0,40917,0,Q3,0,2,0,California,1,1,0,7,293.3,0,0.0,0.0,293.3,0,1,94596,1 +29,59,31.27,,,69,Oregon House,5724,Two Year,United States,5641-DMBFJ,Stayed,0,1,Female,1,DSL,"39.342587, -121.249833",39.342587,-121.249833,1,84.3,1,0,1,,0,1,1,1,Bank Withdrawal,1,1519,1,Q3,1,4,0,California,1,1,1,58,4916.4,0,1813.66,0.0,6730.06,1,1,95962,0 +24,0,22.78,,,41,Fresno,4949,Two Year,United States,6585-WCEWR,Stayed,1,0,Male,0,,"36.757345, -119.818274",36.757345,-119.818274,1,20.35,0,1,1,,0,0,0,1,Bank Withdrawal,1,16346,0,Q3,1,3,0,California,0,0,0,72,1354.4,0,1640.16,0.0,2994.56,1,0,93728,0 +49,3,21.39,,,29,Hathaway Pines,4740,One Year,United States,7445-WMRBW,Stayed,0,1,Female,1,DSL,"38.184914, -120.364085",38.184914,-120.364085,0,73.85,1,0,0,Offer B,1,0,1,0,Bank Withdrawal,1,335,1,Q3,0,4,0,California,0,0,1,48,3581.4,60,1026.72,0.0,4668.12,0,0,95233,0 +58,19,0.0,,,30,Stanford,2990,One Year,United States,4198-VFOEA,Stayed,0,0,Female,1,DSL,"37.424342, -122.165641",37.424342,-122.165641,0,33.6,0,0,0,,0,1,1,0,Mailed Check,0,13386,1,Q3,0,3,0,California,0,0,0,12,435.45,0,0.0,0.0,435.45,0,1,94305,0 +25,0,18.63,,,40,Sausalito,3960,Month-to-Month,United States,4781-ZXYGU,Joined,1,0,Male,0,,"37.848641, -122.515692",37.848641,-122.515692,1,20.15,0,2,7,Offer E,0,0,1,1,Bank Withdrawal,1,11213,0,Q3,1,3,0,California,0,0,0,1,20.15,0,18.63,0.0,38.78,1,0,94965,0 +42,27,0.0,,,70,Windsor,5623,One Year,United States,5989-OMNJE,Stayed,0,1,Female,1,DSL,"38.527297, -122.810044",38.527297,-122.810044,1,57.6,0,0,6,,1,1,0,1,Bank Withdrawal,0,23701,0,Q3,1,4,0,California,1,1,1,24,1367.75,0,0.0,0.0,1367.75,0,1,95492,0 +26,52,33.46,Competitor,Competitor made better offer,89,San Rafael,2317,Month-to-Month,United States,9661-ACXBS,Churned,0,1,Female,1,Fiber Optic,"37.972662, -122.491452",37.972662,-122.491452,0,105.2,1,0,0,Offer B,0,1,1,0,Bank Withdrawal,1,40239,0,Q3,0,1,0,California,1,1,1,42,4400.75,0,1405.32,40.15,5765.92,1,1,94901,1 +63,28,47.72,,,44,Lakeshore,2110,Month-to-Month,United States,7382-DFJTU,Stayed,0,1,Male,1,DSL,"37.290606, -119.216328",37.290606,-119.216328,0,55.2,0,0,0,Offer D,0,0,0,0,Credit Card,1,52,1,Q3,0,4,0,California,0,0,0,18,1058.1,0,858.96,0.0,1917.06,0,1,93634,0 +38,5,45.59,,,20,San Jacinto,5684,Month-to-Month,United States,1895-QTKDO,Joined,0,0,Female,1,DSL,"33.796568, -116.924723",33.796568,-116.924723,0,43.95,0,0,0,,0,0,0,0,Credit Card,1,21349,0,Q3,0,5,0,California,0,0,0,1,43.95,0,45.59,0.0,89.54,0,1,92583,0 +52,0,40.37,,,71,Buellton,4501,Two Year,United States,6370-ZVHDV,Stayed,0,0,Female,0,,"34.631362, -120.238218",34.631362,-120.238218,1,25.3,1,0,1,Offer B,0,0,0,1,Bank Withdrawal,1,4644,0,Q3,1,4,0,California,0,0,0,61,1554.9,0,2462.57,0.0,4017.47,0,0,93427,0 +43,18,31.57,,,70,Clipper Mills,3559,Month-to-Month,United States,5339-PXDVH,Stayed,0,0,Male,1,Fiber Optic,"39.562239, -121.14836",39.562239,-121.14836,0,90.65,1,0,0,Offer E,0,1,0,0,Bank Withdrawal,1,282,0,Q3,0,3,0,California,0,0,1,4,367.95,0,126.28,0.0,494.23,0,1,95930,0 +63,0,4.76,,,43,Vacaville,3595,Month-to-Month,United States,1784-BXEFA,Stayed,0,0,Female,0,,"38.419088, -122.024568",38.419088,-122.024568,0,20.55,0,0,0,,0,0,1,0,Mailed Check,1,32564,0,Q3,0,3,0,California,0,0,0,10,187.35,0,47.6,0.0,234.95,0,0,95688,0 +47,4,0.0,Attitude,Attitude of service provider,95,Baker,2563,Month-to-Month,United States,3806-DXQOM,Churned,0,0,Female,1,DSL,"35.28952, -116.092214",35.28952,-116.092214,0,33.65,0,0,0,Offer E,1,1,1,0,Bank Withdrawal,0,904,0,Q3,0,2,0,California,0,0,0,4,137.85,0,0.0,0.0,137.85,0,1,92309,1 +56,12,47.18,,,63,West Covina,4207,One Year,United States,2239-CGBUZ,Stayed,0,0,Female,1,Cable,"34.061634, -117.893169",34.061634,-117.893169,1,60.5,0,0,4,Offer B,1,1,1,1,Bank Withdrawal,1,30458,1,Q3,1,3,0,California,0,0,0,51,3145.15,0,2406.18,0.0,5551.33,0,1,91791,0 +77,8,37.09,,,65,Avila Beach,4499,One Year,United States,1217-VASWC,Stayed,0,1,Male,1,Fiber Optic,"35.186644, -120.728305",35.186644,-120.728305,1,100.55,0,0,10,Offer B,1,0,1,1,Bank Withdrawal,1,812,0,Q3,1,4,1,California,1,1,1,43,4304.0,0,1594.87,0.0,5898.87,0,1,93424,0 +30,71,22.33,,,80,Lucerne,5054,Two Year,United States,2400-XIWIO,Stayed,0,1,Female,1,Cable,"39.141934, -122.770679",39.141934,-122.770679,1,90.1,1,0,2,,1,1,0,1,Bank Withdrawal,1,3002,1,Q3,1,3,0,California,1,1,1,71,6310.9,0,1585.43,0.0,7896.33,0,1,95458,0 +74,23,39.63,Price,Extra data charges,77,Paskenta,4038,Month-to-Month,United States,9317-WZPGV,Churned,0,0,Female,1,Fiber Optic,"39.884395, -122.587513",39.884395,-122.587513,0,79.75,0,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,263,0,Q3,0,3,1,California,1,0,0,2,159.4,10,79.26,0.0,248.66,0,0,96074,1 +55,19,19.25,,,36,San Jose,6354,One Year,United States,2580-ATZSQ,Stayed,1,1,Female,1,DSL,"37.238758, -121.828375",37.238758,-121.828375,1,61.35,0,2,0,Offer B,1,1,0,1,Bank Withdrawal,1,59632,0,Q3,0,3,0,California,0,0,0,65,3874.1,0,1251.25,0.0,5125.35,0,1,95123,0 +38,0,40.2,,,65,Stirling City,4258,Month-to-Month,United States,6734-CKRSM,Joined,0,0,Female,0,,"39.904002, -121.527823",39.904002,-121.527823,0,20.0,0,0,0,,0,0,0,0,Mailed Check,1,28,0,Q3,0,3,0,California,0,0,0,3,63.6,0,120.6,0.0,184.2,0,0,95978,0 +63,0,26.37,,,63,Moss Beach,4402,One Year,United States,7137-NAXML,Stayed,0,0,Male,0,,"37.515556, -122.502311",37.515556,-122.502311,0,20.15,0,0,0,Offer D,0,0,0,0,Bank Withdrawal,1,3064,0,Q3,0,4,0,California,0,0,0,23,405.6,0,606.51,0.0,1012.11,0,0,94038,0 +59,0,31.14,Competitor,Competitor made better offer,73,San Diego,4672,Month-to-Month,United States,5688-KZTSN,Churned,1,0,Male,0,,"32.898613, -117.202937",32.898613,-117.202937,1,20.0,0,3,1,,0,0,1,1,Bank Withdrawal,1,4258,0,Q3,1,1,0,California,0,0,0,15,288.05,0,467.1,0.0,755.15,0,0,92121,1 +56,18,0.0,,,29,Calexico,5079,One Year,United States,9495-REDIY,Stayed,1,0,Male,1,DSL,"32.690654, -115.431225",32.690654,-115.431225,0,40.65,0,2,0,,0,1,1,0,Credit Card,0,27804,0,Q3,0,3,0,California,0,0,1,25,970.55,0,0.0,0.0,970.55,0,1,92231,0 +33,23,0.0,,,24,Selma,4571,Month-to-Month,United States,4439-YRNVD,Stayed,0,0,Female,1,DSL,"36.545322, -119.642281",36.545322,-119.642281,0,36.25,0,0,0,,1,0,0,0,Bank Withdrawal,0,26213,1,Q3,0,3,0,California,0,0,0,10,374.0,0,0.0,0.0,374.0,0,1,93662,0 +22,69,35.59,Attitude,Attitude of support person,72,Del Mar,5276,Month-to-Month,United States,1450-SKCVI,Churned,0,0,Female,1,Fiber Optic,"32.948262, -117.256086",32.948262,-117.256086,0,73.85,0,0,0,,1,0,1,0,Bank Withdrawal,1,13945,0,Q3,0,3,0,California,0,1,0,56,4092.85,0,1993.04,0.0,6085.89,1,1,92014,1 +50,21,24.31,Price,Price too high,76,Rio Oso,5472,One Year,United States,2858-MOFSQ,Churned,0,1,Female,1,DSL,"38.954144, -121.482536",38.954144,-121.482536,0,55.85,1,0,0,,0,0,1,0,Mailed Check,1,947,0,Q3,0,2,0,California,0,0,0,17,937.5,0,413.27,0.0,1350.77,0,1,95674,1 +21,51,4.94,,,23,San Jose,3847,Two Year,United States,8929-KSWIH,Stayed,0,1,Male,1,Fiber Optic,"37.284265, -121.827673",37.284265,-121.827673,0,99.3,0,0,0,Offer C,0,0,0,0,Bank Withdrawal,1,57748,1,Q3,0,4,0,California,1,1,1,25,2513.5,0,123.5,0.0,2637.0,1,1,95111,0 +34,19,14.98,,,23,Fields Landing,6251,Two Year,United States,7663-CUXZB,Stayed,0,1,Male,1,Fiber Optic,"40.726949, -124.217378",40.726949,-124.217378,1,113.75,1,0,9,Offer B,1,1,0,1,Bank Withdrawal,1,228,1,Q3,1,3,0,California,1,1,1,59,6561.25,0,883.82,0.0,7445.07,0,1,95537,0 +41,53,48.08,,,34,Torrance,2622,Month-to-Month,United States,9470-XCCEM,Stayed,1,0,Male,1,Fiber Optic,"33.867257, -118.330794",33.867257,-118.330794,1,89.65,1,3,4,,1,0,1,1,Bank Withdrawal,1,31678,0,Q3,1,3,0,California,0,0,1,35,3161.6,40,1682.8,0.0,4884.4,0,0,90504,0 +80,8,47.97,Competitor,Competitor made better offer,71,Bradley,2825,Month-to-Month,United States,1846-XWOQN,Churned,0,0,Female,1,Fiber Optic,"35.842889, -121.004862",35.842889,-121.004862,0,70.15,0,0,0,,0,0,1,0,Bank Withdrawal,1,1363,0,Q3,0,2,1,California,0,0,0,1,70.15,0,47.97,0.0,118.12,0,1,93426,1 +23,0,10.97,,,28,Newark,5409,Month-to-Month,United States,3318-ISQFQ,Stayed,0,0,Female,0,,"37.504133, -122.032347",37.504133,-122.032347,0,19.5,0,0,0,Offer D,0,0,1,0,Bank Withdrawal,1,42491,0,Q3,0,3,0,California,0,0,0,20,413.0,0,219.4,0.0,632.4,1,0,94560,0 +66,20,15.44,,,46,Kerman,4045,Month-to-Month,United States,4583-PARNH,Stayed,0,1,Male,1,Fiber Optic,"36.727418, -120.123526",36.727418,-120.123526,1,91.55,0,0,1,,0,0,1,1,Bank Withdrawal,1,14062,1,Q3,1,5,1,California,1,1,0,16,1540.05,0,247.04,0.0,1787.09,0,1,93630,0 +38,22,36.21,,,68,Los Angeles,5437,One Year,United States,4816-OKWNX,Stayed,1,1,Male,1,Fiber Optic,"34.030578, -118.399613",34.030578,-118.399613,1,103.4,0,1,2,,1,0,1,1,Bank Withdrawal,1,58218,1,Q3,1,5,0,California,1,1,1,50,5236.4,0,1810.5,0.0,7046.9,0,1,90034,0 +78,26,0.0,,,56,Earp,4933,Two Year,United States,2274-XUATA,Stayed,0,1,Male,1,Cable,"34.137742, -114.36514",34.137742,-114.36514,1,63.1,0,0,8,Offer A,1,1,1,1,Bank Withdrawal,0,1564,1,Q3,1,3,1,California,1,1,1,72,4685.55,0,0.0,0.0,4685.55,0,1,92242,0 +61,30,32.86,,,68,Bangor,4310,One Year,United States,0496-AHOOK,Stayed,0,0,Male,1,Cable,"39.396585, -121.38029",39.396585,-121.38029,1,74.4,0,0,10,Offer C,0,1,0,1,Bank Withdrawal,1,626,1,Q3,1,3,0,California,1,1,1,24,1712.9,0,788.64,0.0,2501.54,0,1,95914,0 +38,0,22.34,,,31,San Clemente,4909,Month-to-Month,United States,4365-MSDYN,Stayed,0,0,Male,0,,"33.429488, -117.609432",33.429488,-117.609432,1,19.55,0,0,7,,0,0,1,1,Bank Withdrawal,1,34946,0,Q3,1,5,0,California,0,0,0,8,161.15,0,178.72,0.0,339.87,0,0,92672,0 +22,73,8.33,,,71,Carlsbad,5377,One Year,United States,5447-WZAFP,Stayed,0,1,Female,1,Fiber Optic,"33.148116, -117.306043",33.148116,-117.306043,0,100.3,0,0,0,Offer B,1,0,1,0,Mailed Check,1,35582,0,Q3,0,4,0,California,1,1,1,53,5200.8,0,441.49,0.0,5642.29,1,1,92008,0 +49,0,41.99,,,61,Palo Alto,5336,Two Year,United States,9624-EGDEQ,Stayed,0,0,Female,0,,"37.386978, -122.177746",37.386978,-122.177746,0,19.8,0,0,0,,0,0,0,0,Credit Card,1,1723,0,Q3,0,5,0,California,0,0,0,37,813.3,0,1553.63,0.0,2366.93,0,0,94304,0 +37,14,46.16,,,67,Lytle Creek,4938,Two Year,United States,9351-HXDMR,Stayed,0,1,Male,1,Fiber Optic,"34.238162, -117.534306",34.238162,-117.534306,1,110.9,1,0,6,Offer A,0,1,1,1,Credit Card,1,1090,1,Q3,1,3,0,California,1,1,1,72,8240.85,0,3323.52,0.0,11564.37,0,1,92358,0 +53,23,39.38,Competitor,Competitor offered higher download speeds,84,Pasadena,2421,Month-to-Month,United States,4919-MOAVT,Churned,0,0,Male,1,Fiber Optic,"34.167465, -118.165327",34.167465,-118.165327,0,69.65,0,0,0,Offer E,0,0,0,0,Bank Withdrawal,1,27891,0,Q3,0,2,0,California,0,0,0,3,220.1,0,118.14,0.0,338.24,0,1,91103,1 +19,27,44.66,,,50,Santa Monica,3442,One Year,United States,4342-HFXWS,Stayed,1,1,Female,1,DSL,"34.015481, -118.493231",34.015481,-118.493231,1,69.7,0,1,6,Offer B,0,1,0,1,Bank Withdrawal,1,5221,1,Q3,1,3,0,California,0,0,1,48,3023.65,0,2143.68,0.0,5167.33,1,1,90401,0 +67,5,3.18,Competitor,Competitor had better devices,91,Palmdale,4662,Month-to-Month,United States,0946-CLJTI,Churned,0,1,Male,1,Fiber Optic,"34.613476, -118.256358",34.613476,-118.256358,1,98.7,1,0,1,Offer B,0,0,1,1,Bank Withdrawal,1,34045,0,Q3,1,1,1,California,1,1,1,58,5812.6,0,184.44,0.0,5997.04,0,1,93551,1 +28,0,1.22,,,39,Escondido,5114,Two Year,United States,0394-YONDK,Stayed,1,0,Male,0,,"33.081478, -117.033814",33.081478,-117.033814,1,25.15,1,3,0,,0,0,0,1,Credit Card,1,49281,0,Q3,0,3,0,California,0,0,0,70,1790.15,0,85.4,0.0,1875.55,1,0,92025,0 +55,0,1.87,,,61,Dunlap,5914,Two Year,United States,0608-JDVEC,Stayed,0,0,Male,0,,"36.789213, -119.140338",36.789213,-119.140338,1,19.8,0,0,5,Offer B,0,0,0,1,Bank Withdrawal,1,506,0,Q3,1,4,0,California,0,0,0,50,1013.2,0,93.5,0.0,1106.7,0,0,93621,0 +62,2,0.0,,,69,La Jolla,2431,Month-to-Month,United States,7746-AWNQW,Stayed,0,1,Female,1,DSL,"32.853743, -117.25034",32.853743,-117.25034,0,35.75,0,0,0,Offer C,0,0,1,0,Mailed Check,0,42617,1,Q3,0,4,0,California,0,0,0,28,961.4,0,0.0,0.0,961.4,0,1,92037,0 +46,6,15.52,,,74,Bakersfield,5242,Two Year,United States,5803-NQJZO,Stayed,0,1,Male,1,Cable,"35.391733, -118.984109",35.391733,-118.984109,1,67.8,1,0,1,,1,1,1,1,Bank Withdrawal,1,35643,1,Q3,1,3,0,California,0,0,0,72,4804.65,0,1117.44,0.0,5922.09,0,1,93305,0 +39,14,12.46,,,23,Atascadero,3980,Month-to-Month,United States,7754-IXRMC,Joined,0,0,Female,1,DSL,"35.453912, -120.69461",35.453912,-120.69461,0,45.35,0,0,0,,0,0,0,0,Credit Card,1,29539,0,Q3,0,4,0,California,0,0,0,1,45.35,0,12.46,0.0,57.81,0,1,93422,0 +42,0,33.18,,,26,Glenhaven,4097,Month-to-Month,United States,1386-ZIKUV,Stayed,0,0,Male,0,,"39.045246, -122.743181",39.045246,-122.743181,0,18.95,0,0,0,Offer E,0,0,1,0,Credit Card,1,175,0,Q3,0,5,0,California,0,0,0,7,130.55,0,232.26,0.0,362.81,0,0,95443,0 +32,17,0.0,,,59,Angelus Oaks,2793,Month-to-Month,United States,4801-JZAZL,Stayed,1,0,Female,1,DSL,"34.1678, -116.86433",34.1678,-116.86433,1,29.6,0,2,1,,0,1,1,1,Bank Withdrawal,0,301,0,Q3,1,4,0,California,0,0,0,11,346.45,0,0.0,27.24,319.21,0,1,92305,0 +58,12,43.28,Dissatisfaction,Service dissatisfaction,69,Galt,4243,Month-to-Month,United States,8443-WVPSS,Churned,0,0,Male,1,Fiber Optic,"38.274451, -121.259201",38.274451,-121.259201,1,99.85,0,0,5,,1,0,1,1,Bank Withdrawal,1,24194,1,Q3,1,1,0,California,1,1,1,10,990.9,0,432.8,0.0,1423.7,0,1,95632,1 +70,24,24.13,Competitor,Competitor had better devices,69,Fulton,5651,Month-to-Month,United States,6818-WOBHJ,Churned,0,0,Female,1,Fiber Optic,"38.493888, -122.777141",38.493888,-122.777141,1,89.6,1,0,1,Offer A,1,0,1,1,Bank Withdrawal,1,476,0,Q3,1,1,1,California,1,0,0,68,6127.6,0,1640.84,0.0,7768.44,0,1,95439,1 +67,10,4.4,,,29,La Mirada,5692,Two Year,United States,2307-FYNNL,Stayed,0,1,Male,1,Fiber Optic,"33.902045, -118.008961",33.902045,-118.008961,0,109.05,1,0,0,,0,1,1,0,Bank Withdrawal,1,47568,1,Q3,0,3,1,California,1,1,1,65,7108.2,0,286.0,34.67,7359.53,0,1,90638,0 +75,25,23.04,,,46,Inglewood,4993,Two Year,United States,1320-REHCS,Stayed,0,1,Male,1,Fiber Optic,"33.956445, -118.358634",33.956445,-118.358634,0,110.75,1,0,0,,1,0,1,0,Bank Withdrawal,1,37527,1,Q3,0,5,1,California,1,1,1,52,5832.0,0,1198.08,6.26,7023.82,0,1,90301,0 +23,0,18.15,,,21,Lake Isabella,2798,Month-to-Month,United States,3030-ZKIWL,Joined,0,0,Male,0,,"35.607875, -118.466318",35.607875,-118.466318,0,20.05,0,0,0,,0,0,0,0,Credit Card,1,5564,0,Q3,0,5,0,California,0,0,0,1,20.05,0,18.15,0.0,38.2,1,0,93240,0 +51,22,49.79,Attitude,Attitude of service provider,85,Ventura,4381,Month-to-Month,United States,4529-CKBCL,Churned,0,0,Female,1,Fiber Optic,"34.360261, -119.306383",34.360261,-119.306383,0,80.2,0,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,32899,0,Q3,0,2,0,California,0,0,1,2,146.05,10,99.58,0.0,255.63,0,0,93001,1 +29,59,12.12,,,64,San Jose,5701,Month-to-Month,United States,9881-VCZEP,Stayed,0,0,Female,1,Cable,"37.327069, -121.916819",37.327069,-121.916819,1,54.1,1,0,8,,1,0,0,1,Bank Withdrawal,1,27023,0,Q3,1,3,0,California,0,0,0,25,1373.0,110,303.0,0.0,1786.0,1,0,95126,0 +54,22,2.24,Other,Moved,91,Lakehead,4661,Month-to-Month,United States,1205-WNWPJ,Churned,0,0,Female,1,DSL,"40.883853, -122.418258",40.883853,-122.418258,0,59.5,0,0,0,Offer E,0,0,1,0,Credit Card,1,1236,1,Q3,0,3,0,California,0,0,1,7,415.95,0,15.68,0.0,431.63,0,1,96051,1 +24,0,12.85,,,38,San Diego,5045,Two Year,United States,1270-XKUCC,Stayed,1,0,Female,0,,"32.85723, -117.209774",32.85723,-117.209774,1,19.7,0,1,1,,0,0,0,1,Credit Card,1,34902,0,Q3,1,3,0,California,0,0,0,30,599.25,0,385.5,49.79,934.96,1,0,92122,0 +46,15,3.18,,,26,New Cuyama,6216,Two Year,United States,4778-IZARL,Stayed,0,1,Male,1,Fiber Optic,"34.956577, -119.750142",34.956577,-119.750142,1,110.1,0,0,8,,1,1,1,1,Credit Card,1,798,1,Q3,1,3,0,California,1,1,1,63,6705.7,0,200.34,0.0,6906.04,0,1,93254,0 +49,28,32.02,Other,Moved,65,Beaumont,2517,One Year,United States,4174-LPGTI,Churned,0,0,Female,1,DSL,"33.946982, -116.977672",33.946982,-116.977672,1,66.5,0,0,1,,1,0,1,1,Bank Withdrawal,1,17721,1,Q3,1,3,0,California,1,1,0,41,2728.6,0,1312.82,0.0,4041.42,0,1,92223,1 +47,14,41.79,,,79,Bakersfield,2908,Month-to-Month,United States,7312-XSBAT,Joined,0,0,Male,1,DSL,"35.391733, -118.984109",35.391733,-118.984109,0,49.75,0,0,0,Offer E,0,1,0,0,Bank Withdrawal,1,35643,0,Q3,0,4,0,California,0,0,0,1,49.75,0,41.79,0.0,91.54,0,1,93305,0 +23,41,0.0,,,28,Lawndale,3443,Month-to-Month,United States,8108-UXRQN,Stayed,1,0,Female,1,Cable,"33.88856, -118.351813",33.88856,-118.351813,1,50.55,0,1,1,,0,1,0,1,Bank Withdrawal,0,33300,0,Q3,1,3,0,California,1,1,1,11,565.35,0,0.0,0.0,565.35,1,1,90260,0 +21,69,38.69,Competitor,Competitor offered higher download speeds,82,Novato,4359,Month-to-Month,United States,0376-YMCJC,Churned,0,0,Male,1,Cable,"38.067204, -122.524004",38.067204,-122.524004,0,90.6,1,0,0,,0,0,1,0,Bank Withdrawal,1,13361,1,Q3,0,2,0,California,0,1,1,23,1943.2,0,889.87,4.73,2828.34,1,1,94949,1 +31,0,39.98,,,45,Bridgeville,4954,Month-to-Month,United States,4732-RRJZC,Stayed,1,0,Male,0,,"40.372532, -123.525626",40.372532,-123.525626,1,20.25,0,1,9,,0,0,0,1,Credit Card,1,695,0,Q3,1,3,0,California,0,0,0,7,144.35,0,279.86,0.0,424.21,0,0,95526,0 +53,0,1.3,,,74,Santa Barbara,5221,Month-to-Month,United States,5712-VBOXD,Stayed,0,0,Female,0,,"34.457541, -119.631072",34.457541,-119.631072,0,20.15,0,0,0,Offer E,0,0,1,0,Credit Card,1,12741,0,Q3,0,3,0,California,0,0,0,4,68.45,0,5.2,0.0,73.65,0,0,93108,0 +57,20,17.65,Competitor,Competitor made better offer,80,San Diego,5699,Month-to-Month,United States,8861-HGGKB,Churned,0,0,Female,1,Fiber Optic,"32.825086, -117.199424",32.825086,-117.199424,0,86.45,1,0,0,,0,0,0,0,Bank Withdrawal,1,51213,0,Q3,0,2,0,California,1,1,0,10,830.85,0,176.5,0.0,1007.35,0,1,92117,1 +37,0,7.27,,,38,San Dimas,5113,Month-to-Month,United States,1755-RMCXH,Joined,1,0,Male,0,,"34.102119, -117.815532",34.102119,-117.815532,1,20.3,0,2,5,Offer E,0,0,0,1,Credit Card,1,33878,0,Q3,1,4,0,California,0,0,0,2,40.25,0,14.54,0.0,54.79,0,0,91773,0 +59,15,3.93,,,51,Ceres,2202,Two Year,United States,4835-YSJMR,Stayed,0,0,Male,1,DSL,"37.553469, -120.952825",37.553469,-120.952825,0,49.8,0,0,0,Offer C,0,0,1,0,Bank Withdrawal,1,32881,1,Q3,0,4,0,California,0,0,0,39,1971.15,0,153.27,0.0,2124.42,0,1,95307,0 +39,17,26.7,,,57,Douglas City,4754,One Year,United States,9055-MOJJJ,Stayed,1,0,Female,1,Cable,"40.586588, -122.903677",40.586588,-122.903677,1,65.8,0,2,5,Offer B,0,1,0,1,Mailed Check,1,960,1,Q3,1,3,0,California,0,0,1,64,4068.0,20,1708.8,27.79,5769.01,0,0,96024,0 +21,48,47.74,Competitor,Competitor had better devices,84,Bangor,3316,Month-to-Month,United States,9851-QXEEQ,Churned,0,1,Male,1,Fiber Optic,"39.396585, -121.38029",39.396585,-121.38029,0,104.7,1,0,0,,1,0,1,0,Bank Withdrawal,1,626,0,Q3,0,1,0,California,1,1,1,41,4346.4,0,1957.34,0.0,6303.74,1,1,95914,1 +42,20,18.74,Attitude,Attitude of service provider,71,Twain,4995,Month-to-Month,United States,8519-QJGJD,Churned,0,1,Female,1,Cable,"40.022184, -121.062384",40.022184,-121.062384,0,75.35,0,0,0,Offer D,0,0,0,0,Bank Withdrawal,1,73,0,Q3,0,2,0,California,0,0,0,14,1025.95,0,262.36,0.0,1288.31,0,1,95984,1 +33,3,32.46,Competitor,Competitor made better offer,80,San Diego,5587,Month-to-Month,United States,9430-FRQOC,Churned,0,1,Female,1,Fiber Optic,"32.825086, -117.199424",32.825086,-117.199424,0,87.1,1,0,0,,0,0,1,0,Mailed Check,1,51213,1,Q3,0,2,0,California,0,0,0,4,341.45,0,129.84,0.0,471.29,0,1,92117,1 +65,11,34.23,,,49,Somerset,4143,Two Year,United States,6734-FQAJX,Stayed,0,0,Male,1,Fiber Optic,"38.606703, -120.586659",38.606703,-120.586659,0,105.05,0,0,0,,1,1,1,0,Bank Withdrawal,1,2958,1,Q3,0,4,1,California,1,1,1,67,7171.7,0,2293.41,0.0,9465.11,0,1,95684,0 +68,17,22.05,,,54,South Gate,4118,One Year,United States,1360-JYXKQ,Stayed,0,1,Female,1,Fiber Optic,"33.944624, -118.192615",33.944624,-118.192615,1,99.1,0,0,1,,0,0,1,1,Bank Withdrawal,1,96267,1,Q3,1,5,1,California,1,1,1,54,5437.1,0,1190.7,0.0,6627.8,0,1,90280,0 +39,23,35.03,,,37,Menlo Park,5649,One Year,United States,3199-NPKCN,Stayed,0,1,Female,1,Fiber Optic,"37.449551, -122.183762",37.449551,-122.183762,1,111.25,1,0,1,,0,1,1,1,Bank Withdrawal,1,39062,1,Q3,1,3,0,California,1,1,1,67,7511.65,0,2347.01,0.0,9858.66,0,1,94025,0 +61,26,19.93,,,42,Glendale,4228,Month-to-Month,United States,4465-VDKIQ,Stayed,0,1,Female,1,Fiber Optic,"34.17051, -118.289463",34.17051,-118.289463,0,77.8,0,0,0,,1,0,0,0,Bank Withdrawal,1,23981,0,Q3,0,5,0,California,0,0,0,18,1358.6,0,358.74,29.76,1687.58,0,1,91201,0 +25,52,19.23,Dissatisfaction,Poor expertise of online support,90,Oakland,3807,Month-to-Month,United States,1522-VVDMG,Churned,0,0,Male,1,Fiber Optic,"37.828416, -122.216005",37.828416,-122.216005,1,89.75,0,0,1,,1,0,1,1,Bank Withdrawal,1,36517,1,Q3,1,2,0,California,0,0,1,7,608.8,0,134.61,26.02,717.39,1,1,94611,1 +54,0,13.13,,,39,Union City,4066,One Year,United States,9732-OUYRN,Stayed,0,0,Female,0,,"37.59485, -122.051521",37.59485,-122.051521,1,19.0,0,0,3,Offer B,0,0,0,1,Credit Card,1,66472,0,Q3,1,3,0,California,0,0,0,49,918.7,0,643.37,0.0,1562.07,0,0,94587,0 +54,12,39.42,,,51,Madera,5247,Month-to-Month,United States,6627-CFOSN,Stayed,0,1,Female,1,Fiber Optic,"36.902954, -120.194274",36.902954,-120.194274,0,99.45,1,0,0,Offer B,1,1,1,0,Bank Withdrawal,1,28434,0,Q3,0,3,0,California,1,1,0,59,5623.7,30,2325.78,0.0,7979.48,0,0,93637,0 +77,10,3.27,,,31,Durham,4578,One Year,United States,4868-AADLV,Stayed,1,1,Male,1,Fiber Optic,"39.607831, -121.777959",39.607831,-121.777959,1,116.25,1,2,0,,1,1,1,1,Bank Withdrawal,1,3524,1,Q3,0,3,1,California,1,0,1,66,7862.25,0,215.82,0.0,8078.07,0,1,95938,0 +56,13,12.35,,,22,Los Angeles,5225,Month-to-Month,United States,9696-RMYBA,Stayed,0,0,Male,1,Fiber Optic,"33.964131, -118.272783",33.964131,-118.272783,0,80.1,0,0,0,,0,0,1,0,Credit Card,1,58198,0,Q3,0,3,0,California,0,0,1,5,398.55,0,61.75,0.0,460.3,0,1,90003,0 +50,13,45.97,,,59,Chula Vista,5283,One Year,United States,9609-BENEA,Stayed,0,0,Male,1,DSL,"32.688506, -116.938632",32.688506,-116.938632,1,69.0,1,0,6,Offer C,1,0,1,1,Bank Withdrawal,1,2606,1,Q3,1,3,0,California,0,0,1,35,2441.7,0,1608.95,0.0,4050.65,0,1,91914,0 +57,29,7.47,,,67,Fresno,5071,One Year,United States,1032-MAELW,Stayed,1,1,Female,1,DSL,"36.768774, -119.762633",36.768774,-119.762633,1,78.45,1,3,8,,1,1,1,1,Bank Withdrawal,1,31180,1,Q3,1,5,0,California,1,1,0,68,5333.35,0,507.96,0.0,5841.31,0,1,93703,0 +69,12,16.22,Dissatisfaction,Network reliability,79,Mineral,2984,Month-to-Month,United States,6661-HBGWL,Churned,0,1,Female,1,Fiber Optic,"40.408796, -121.579609",40.408796,-121.579609,0,104.75,1,0,0,,1,0,1,0,Bank Withdrawal,1,124,0,Q3,0,1,1,California,1,0,1,42,4323.45,0,681.24,0.0,5004.69,0,1,96063,1 +29,69,41.82,,,28,Temple City,5713,One Year,United States,7409-JURKQ,Stayed,0,1,Female,1,Fiber Optic,"34.101608, -118.055848",34.101608,-118.055848,1,111.8,1,0,3,,1,0,1,1,Bank Withdrawal,1,32718,1,Q3,1,3,0,California,1,1,1,53,5809.75,0,2216.46,0.0,8026.21,1,1,91780,0 +76,17,7.72,,,71,Santa Monica,3253,One Year,United States,0134-XWXCE,Stayed,0,1,Female,1,DSL,"34.031529, -118.491156",34.031529,-118.491156,0,74.85,0,0,0,,0,0,0,0,Bank Withdrawal,1,23559,1,Q3,0,5,1,California,1,1,1,44,3268.05,0,339.68,17.91,3589.82,0,1,90403,0 +22,59,38.52,Attitude,Attitude of support person,67,Los Angeles,5570,Month-to-Month,United States,4423-YLHDV,Churned,0,1,Female,1,Fiber Optic,"33.927254, -118.249826",33.927254,-118.249826,1,104.4,1,0,1,Offer D,0,1,1,1,Bank Withdrawal,1,38128,0,Q3,1,1,0,California,1,1,1,21,2200.25,0,808.92,0.0,3009.17,1,1,90059,1 +48,22,23.67,Price,Extra data charges,90,Santa Paula,4610,Two Year,United States,5271-YNWVR,Churned,0,1,Male,1,Fiber Optic,"34.402343, -119.094824",34.402343,-119.094824,1,113.15,1,0,1,Offer A,1,1,1,1,Bank Withdrawal,1,32511,1,Q3,1,1,0,California,1,1,1,68,7856.0,0,1609.56,0.0,9465.56,0,1,93060,1 +78,24,46.77,,,67,Northridge,4074,Two Year,United States,3537-RYBHH,Stayed,0,1,Female,1,DSL,"34.238208, -118.55029",34.238208,-118.55029,1,67.45,1,0,1,,1,1,1,1,Credit Card,1,25751,0,Q3,1,3,1,California,0,0,0,47,3252.0,0,2198.19,0.0,5450.19,0,1,91324,0 +51,10,14.54,,,74,Reedley,3723,Month-to-Month,United States,5630-IXDXV,Stayed,0,1,Female,1,Fiber Optic,"36.636638, -119.421842",36.636638,-119.421842,0,106.35,1,0,0,Offer B,1,0,1,0,Bank Withdrawal,1,25923,0,Q3,0,4,0,California,1,1,1,47,4849.1,0,683.38,0.0,5532.48,0,1,93654,0 +35,6,32.31,Other,Moved,81,Capistrano Beach,4437,Month-to-Month,United States,8837-VVWLQ,Churned,0,0,Female,1,Fiber Optic,"33.458754, -117.665104",33.458754,-117.665104,0,84.95,0,0,0,,0,1,0,0,Bank Withdrawal,1,7465,0,Q3,0,1,0,California,0,0,1,8,668.4,0,258.48,0.0,926.88,0,1,92624,1 +41,23,42.92,Dissatisfaction,Network reliability,81,Gridley,3486,Month-to-Month,United States,8761-NSOBC,Churned,0,0,Male,1,Fiber Optic,"39.346898, -121.759537",39.346898,-121.759537,0,100.55,0,0,0,,1,0,0,0,Bank Withdrawal,1,9763,1,Q3,0,2,0,California,1,1,1,44,4398.15,0,1888.48,0.0,6286.63,0,1,95948,1 +64,29,4.71,,,71,Santa Ana,4374,Two Year,United States,8619-IJNDK,Stayed,0,1,Female,1,DSL,"33.748635, -117.906125",33.748635,-117.906125,1,64.05,0,0,10,,1,1,0,1,Credit Card,1,70011,1,Q3,1,4,0,California,0,0,0,71,4492.9,0,334.41,0.0,4827.31,0,1,92703,0 +64,28,33.41,Competitor,Competitor had better devices,71,Adin,4278,Month-to-Month,United States,0742-NXBGR,Churned,0,1,Female,1,Fiber Optic,"41.171578, -120.913161",41.171578,-120.913161,0,82.3,0,0,0,Offer E,1,0,1,0,Bank Withdrawal,1,615,0,Q3,0,1,0,California,0,0,0,1,82.3,0,33.41,0.0,115.71,0,1,96006,1 +59,18,39.68,Competitor,Competitor had better devices,74,San Jose,4249,Month-to-Month,United States,9763-PDTKK,Churned,0,1,Female,1,Fiber Optic,"37.343827, -121.883119",37.343827,-121.883119,0,94.4,0,0,0,Offer E,0,1,1,0,Bank Withdrawal,1,52334,1,Q3,0,1,0,California,1,1,0,4,387.2,0,158.72,0.0,545.92,0,1,95112,1 +39,53,9.0,,,54,Cantua Creek,5969,Month-to-Month,United States,1453-RZFON,Joined,1,0,Female,1,Cable,"36.488056, -120.407691",36.488056,-120.407691,0,49.9,0,3,0,Offer E,0,1,0,0,Credit Card,1,1766,0,Q3,0,3,0,California,0,0,0,1,49.9,0,9.0,0.0,58.9,0,1,93608,0 +69,2,15.85,,,80,Benton,5933,Two Year,United States,2499-AJYUA,Stayed,0,1,Female,1,Fiber Optic,"37.653947, -118.231443",37.653947,-118.231443,1,110.8,1,0,8,Offer A,1,0,1,1,Credit Card,1,340,1,Q3,1,5,1,California,1,0,1,72,7882.25,0,1141.2,0.0,9023.45,0,1,93512,0 +60,0,2.69,,,74,Crows Landing,5949,Month-to-Month,United States,0178-CIIKR,Joined,0,0,Female,0,,"37.435664, -121.049056",37.435664,-121.049056,0,19.95,0,0,0,,0,0,0,0,Credit Card,1,1508,0,Q3,0,3,0,California,0,0,0,3,58.0,0,8.07,0.0,66.07,0,0,95313,0 +68,17,48.51,,,56,Shandon,5881,Two Year,United States,7503-MIOGA,Stayed,0,1,Female,1,Cable,"35.634488, -120.293534",35.634488,-120.293534,1,89.85,1,0,0,Offer A,1,1,1,1,Bank Withdrawal,1,1255,1,Q3,0,3,1,California,1,0,1,72,6697.35,0,3492.72,0.0,10190.07,0,1,93461,0 +65,30,41.17,,,76,El Cerrito,4103,Two Year,United States,8818-DOPVL,Stayed,0,1,Female,1,Fiber Optic,"37.924838, -122.289145",37.924838,-122.289145,0,104.45,1,0,0,Offer B,1,0,1,0,Bank Withdrawal,1,23141,0,Q3,0,3,1,California,1,1,1,46,4863.85,0,1893.82,36.78,6720.89,0,1,94530,0 +47,6,3.26,,,41,Standish,2074,One Year,United States,3205-MXZRA,Stayed,0,0,Male,1,DSL,"40.346634, -120.386422",40.346634,-120.386422,0,59.45,0,0,0,Offer C,0,0,0,0,Credit Card,1,408,1,Q3,0,4,0,California,0,0,1,26,1507.0,0,84.76,0.0,1591.76,0,1,96128,0 +25,76,48.98,,,53,Los Angeles,6407,Two Year,United States,3638-WEABW,Stayed,0,0,Female,1,Cable,"34.046174, -118.446333",34.046174,-118.446333,1,59.9,1,0,1,Offer B,1,0,1,1,Credit Card,1,41175,1,Q3,1,3,0,California,0,0,0,58,3505.1,0,2840.84,0.0,6345.94,1,1,90025,0 +30,30,28.58,,,23,Beaumont,5007,Two Year,United States,7398-HPYZQ,Stayed,0,1,Male,1,Cable,"33.946982, -116.977672",33.946982,-116.977672,1,90.55,1,0,2,Offer A,1,1,0,1,Bank Withdrawal,1,17721,1,Q3,1,4,0,California,1,1,1,71,6404.0,0,2029.18,0.0,8433.18,0,1,92223,0 +25,0,24.57,,,74,Covina,2347,Two Year,United States,0754-EEBDC,Stayed,1,0,Male,0,,"34.084747, -117.886844",34.084747,-117.886844,1,19.9,0,1,1,Offer E,0,0,0,1,Mailed Check,1,17554,0,Q3,1,4,0,California,0,0,0,4,76.65,0,98.28,0.0,174.93,1,0,91723,0 +50,20,33.66,,,31,Clements,4294,Month-to-Month,United States,9812-GHVRI,Stayed,0,0,Female,1,Fiber Optic,"38.227285, -121.02789",38.227285,-121.02789,0,83.85,1,0,0,Offer B,0,0,0,0,Bank Withdrawal,1,722,0,Q3,0,4,0,California,1,1,0,40,3532.25,0,1346.4,0.0,4878.65,0,1,95227,0 +68,25,41.83,Dissatisfaction,Service dissatisfaction,96,Los Angeles,2516,Month-to-Month,United States,6015-VVHHE,Churned,0,0,Female,1,Fiber Optic,"34.110845, -118.259595",34.110845,-118.259595,0,83.15,1,0,0,,0,0,1,0,Credit Card,1,29310,0,Q3,0,3,1,California,0,0,1,5,446.05,0,209.15,0.0,655.2,0,1,90039,1 +54,17,1.31,,,76,Morgan Hill,4545,Two Year,United States,0815-MFZGM,Stayed,0,1,Female,1,Fiber Optic,"37.161544, -121.649371",37.161544,-121.649371,1,99.0,0,0,9,,0,0,1,1,Credit Card,1,41707,1,Q3,1,4,0,California,1,1,1,42,4135.0,0,55.02,0.0,4190.02,0,1,95037,0 +34,21,3.95,,,63,Santa Monica,4741,One Year,United States,7123-WQUHX,Stayed,0,1,Male,1,Fiber Optic,"34.015481, -118.493231",34.015481,-118.493231,0,95.0,1,0,0,Offer C,0,0,0,0,Bank Withdrawal,1,5221,1,Q3,0,5,0,California,0,0,1,38,3605.6,0,150.1,0.0,3755.7,0,1,90401,0 +51,0,20.6,,,46,Irvine,4368,Two Year,United States,8067-NIOYM,Stayed,1,0,Female,0,,"33.720359, -117.733655",33.720359,-117.733655,1,21.1,0,3,9,Offer C,0,0,1,1,Credit Card,1,2762,0,Q3,1,5,0,California,0,0,0,24,490.65,0,494.4,0.0,985.05,0,0,92602,0 +62,15,37.11,,,62,Clayton,2729,Month-to-Month,United States,8467-WYNSR,Stayed,0,0,Male,1,DSL,"37.881842, -121.848111",37.881842,-121.848111,0,55.1,0,0,0,,0,1,0,0,Mailed Check,1,14239,1,Q3,0,3,0,California,0,0,0,22,1253.15,0,816.42,0.0,2069.57,0,1,94517,0 +51,15,3.0,Competitor,Competitor made better offer,72,Anza,4734,Month-to-Month,United States,8625-AZYZY,Churned,0,1,Male,1,Fiber Optic,"33.527605, -116.666551",33.527605,-116.666551,1,104.65,1,0,2,Offer C,1,0,1,1,Bank Withdrawal,1,3745,0,Q3,1,3,0,California,1,1,1,24,2542.45,0,72.0,0.0,2614.45,0,1,92539,1 +56,0,27.62,,,58,Standish,3163,Two Year,United States,1843-TLSGD,Stayed,1,0,Female,0,,"40.346634, -120.386422",40.346634,-120.386422,1,20.85,0,3,6,,0,0,0,1,Credit Card,1,408,0,Q3,1,4,0,California,0,0,0,13,272.35,0,359.06,0.0,631.41,0,0,96128,0 +69,21,4.14,,,77,Chula Vista,6034,One Year,United States,7921-LMDFQ,Stayed,0,1,Male,1,Fiber Optic,"32.636792, -117.054989",32.636792,-117.054989,0,94.0,0,0,0,,0,0,1,0,Bank Withdrawal,1,74025,0,Q3,0,4,1,California,1,1,1,51,4905.75,0,211.14,0.0,5116.89,0,1,91910,0 +61,26,37.83,Competitor,Competitor had better devices,68,Sacramento,3794,Month-to-Month,United States,3473-XIIIT,Churned,0,0,Female,1,Cable,"38.517295, -121.439819",38.517295,-121.439819,1,100.0,1,0,1,,1,0,1,1,Bank Withdrawal,1,30580,0,Q3,1,1,0,California,1,1,1,16,1534.75,0,605.28,0.0,2140.03,0,1,95824,1 +47,20,10.36,,,66,Monrovia,2545,Month-to-Month,United States,6483-OATDN,Stayed,1,0,Male,1,DSL,"34.1528, -118.000482",34.1528,-118.000482,1,51.3,0,1,7,,0,1,1,1,Credit Card,1,41067,0,Q3,1,4,0,California,0,0,0,8,411.6,0,82.88,15.02,479.46,0,1,91016,0 +41,19,0.0,,,71,Alhambra,4451,Two Year,United States,5126-RCXYW,Stayed,1,1,Male,1,DSL,"34.074736, -118.145959",34.074736,-118.145959,1,46.0,0,1,0,Offer B,0,0,0,1,Credit Card,0,30635,1,Q3,0,4,0,California,1,1,0,54,2424.05,90,0.0,0.0,2514.05,0,0,91803,0 +62,23,0.0,,,26,Los Angeles,2469,Month-to-Month,United States,6137-MFAJN,Stayed,0,0,Female,1,Cable,"34.008293, -118.346766",34.008293,-118.346766,0,44.8,0,0,0,,1,1,1,0,Bank Withdrawal,0,30852,0,Q3,0,3,0,California,0,0,1,48,2104.55,0,0.0,0.0,2104.55,0,1,90008,0 +56,0,4.9,,,73,Healdsburg,5707,Two Year,United States,2097-YVPKN,Stayed,0,0,Male,0,,"38.618347, -122.908422",38.618347,-122.908422,0,25.75,1,0,0,,0,0,0,0,Credit Card,1,17979,0,Q3,0,5,0,California,0,0,0,65,1654.75,0,318.5,41.74,1931.51,0,0,95448,0 +63,0,13.08,,,42,Midway City,4496,Month-to-Month,United States,8048-DSDFQ,Joined,0,0,Male,0,,"33.744439, -117.98588",33.744439,-117.98588,0,20.2,0,0,0,,0,0,0,0,Credit Card,1,8660,0,Q3,0,5,0,California,0,0,0,1,20.2,0,13.08,0.0,33.28,0,0,92655,0 +34,3,32.92,Other,Moved,69,Mi Wuk Village,2502,Month-to-Month,United States,5494-HECPR,Churned,0,0,Female,1,Fiber Optic,"38.121601, -120.133915",38.121601,-120.133915,0,80.25,0,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,1278,0,Q3,0,2,0,California,0,0,1,1,80.25,0,32.92,0.0,113.17,0,1,95346,1 +31,0,4.72,,,75,Temecula,4260,Two Year,United States,7167-PCEYD,Stayed,0,0,Male,0,,"33.507255, -117.029473",33.507255,-117.029473,0,19.8,0,0,0,,0,0,1,0,Credit Card,1,46171,0,Q3,0,3,0,California,0,0,0,67,1311.3,0,316.24,0.0,1627.54,0,0,92592,0 +35,25,0.0,,,46,Los Angeles,5748,Two Year,United States,8165-CBKXO,Stayed,1,1,Male,1,Cable,"34.02381, -118.156582",34.02381,-118.156582,1,56.75,0,3,4,,1,0,1,1,Credit Card,0,68701,0,Q3,1,3,0,California,1,1,1,66,3708.4,0,0.0,0.0,3708.4,0,1,90022,0 +57,9,4.5,,,66,Rancho Santa Fe,5229,Two Year,United States,0513-RBGPE,Stayed,0,1,Male,1,DSL,"32.99356, -117.207121",32.99356,-117.207121,1,62.8,1,0,6,,0,1,1,1,Credit Card,1,1072,1,Q3,1,3,0,California,0,0,0,37,2278.75,0,166.5,16.97,2428.28,0,1,92091,0 +20,52,4.76,,,26,Beaumont,4633,Two Year,United States,6283-GITPX,Stayed,1,1,Male,1,DSL,"33.946982, -116.977672",33.946982,-116.977672,0,76.9,0,3,0,Offer A,1,1,1,0,Credit Card,1,17721,1,Q3,0,3,0,California,0,0,1,71,5522.7,0,337.96,0.0,5860.66,1,1,92223,0 +63,28,27.7,Competitor,Competitor had better devices,84,Stockton,5855,Two Year,United States,5013-SBUIH,Churned,0,0,Female,1,Fiber Optic,"37.959706, -121.287669",37.959706,-121.287669,0,109.65,1,0,0,,1,1,1,0,Bank Withdrawal,1,7071,1,Q3,0,1,0,California,1,1,1,50,5551.15,0,1385.0,0.0,6936.15,0,1,95202,1 +51,24,33.37,,,51,Los Altos,5935,One Year,United States,8565-HBFNN,Stayed,0,1,Male,1,Fiber Optic,"37.352911, -122.093002",37.352911,-122.093002,1,107.2,1,0,8,Offer A,1,1,1,1,Credit Card,1,21496,1,Q3,1,4,0,California,1,1,0,69,7317.1,0,2302.53,0.0,9619.63,0,1,94024,0 +44,24,45.7,Competitor,Competitor had better devices,86,Pleasant Hill,5011,Month-to-Month,United States,4446-BZKHU,Churned,0,1,Male,1,Fiber Optic,"37.95338, -122.076886",37.95338,-122.076886,1,105.55,1,0,1,,1,0,1,1,Bank Withdrawal,1,32685,0,Q3,1,1,0,California,1,1,1,61,6281.45,0,2787.7,0.0,9069.15,0,1,94523,1 +53,9,0.0,Price,Lack of affordable download/upload speed,88,Oakhurst,2548,Month-to-Month,United States,1740-CSDJP,Churned,0,0,Male,1,DSL,"37.648647, -119.231447",37.648647,-119.231447,0,35.25,0,0,0,,0,0,1,0,Bank Withdrawal,0,8521,0,Q3,0,2,0,California,1,1,0,1,35.25,0,0.0,0.0,35.25,0,1,93644,1 +47,0,6.86,,,35,Santa Maria,2195,One Year,United States,5619-XZZKR,Stayed,0,0,Male,0,,"34.943523, -120.256729",34.943523,-120.256729,0,19.95,0,0,0,,0,0,0,0,Credit Card,1,30540,0,Q3,0,4,0,California,0,0,0,4,68.2,0,27.44,0.0,95.64,0,0,93454,0 +63,19,21.72,,,21,Indio,3409,Month-to-Month,United States,3370-GQEAL,Stayed,1,0,Male,1,Fiber Optic,"33.713891, -116.237257",33.713891,-116.237257,1,85.45,1,2,9,,0,0,0,1,Bank Withdrawal,1,56307,0,Q3,1,3,0,California,0,0,1,30,2509.95,120,651.6,23.13,3258.42,0,0,92201,0 +72,28,16.36,,,25,San Diego,2415,One Year,United States,4115-NZRKS,Stayed,0,0,Female,1,Fiber Optic,"32.716007, -117.117462",32.716007,-117.117462,0,89.15,0,0,0,,0,0,1,0,Bank Withdrawal,1,47140,0,Q3,0,5,1,California,1,0,1,7,574.35,0,114.52,0.0,688.87,0,1,92102,0 +57,0,37.9,,,59,Irvine,3591,Month-to-Month,United States,8387-UGUSU,Stayed,1,0,Female,0,,"33.680302, -117.833296",33.680302,-117.833296,1,20.05,0,1,3,,0,0,0,1,Credit Card,1,22499,0,Q3,1,4,0,California,0,0,0,15,284.3,0,568.5,0.0,852.8,0,0,92614,0 +42,29,11.79,,,41,Los Angeles,2569,Month-to-Month,United States,4080-IIARD,Stayed,0,0,Female,1,DSL,"33.958149, -118.308441",33.958149,-118.308441,1,76.2,1,0,1,Offer D,1,1,1,1,Bank Withdrawal,1,47107,1,Q3,1,5,0,California,0,0,1,13,981.45,0,153.27,0.0,1134.72,0,1,90047,0 +37,23,0.0,,,60,Paramount,3314,One Year,United States,3739-YBWAB,Stayed,0,1,Male,1,Cable,"33.897122, -118.164432",33.897122,-118.164432,1,35.35,0,0,7,Offer C,0,1,0,1,Mailed Check,0,55306,0,Q3,1,4,0,California,0,0,0,36,1317.95,0,0.0,0.0,1317.95,0,1,90723,0 +70,23,48.95,Price,Price too high,71,Perris,4684,Month-to-Month,United States,1833-VGRUM,Churned,0,0,Female,1,Fiber Optic,"33.787298, -117.320676",33.787298,-117.320676,0,74.2,1,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,36817,0,Q3,0,2,1,California,0,0,0,1,74.2,0,48.95,0.0,123.15,0,1,92570,1 +19,58,44.36,Dissatisfaction,Network reliability,89,Los Angeles,2833,Month-to-Month,United States,3658-KIBGF,Churned,0,0,Female,1,DSL,"34.137411, -118.328915",34.137411,-118.328915,0,54.9,0,0,0,,1,1,1,0,Bank Withdrawal,1,21728,0,Q3,0,1,0,California,0,1,0,1,54.9,0,44.36,0.0,99.26,1,1,90068,1 +45,0,37.79,,,70,March Air Reserve Base,5987,Two Year,United States,2560-WBWXF,Stayed,0,0,Male,0,,"33.888323, -117.277533",33.888323,-117.277533,0,24.15,1,0,0,,0,0,1,0,Bank Withdrawal,1,1005,0,Q3,0,4,0,California,0,0,0,68,1498.85,0,2569.72,0.0,4068.57,0,0,92518,0 +55,24,16.29,Dissatisfaction,Lack of self-service on Website,69,Torrance,5657,Month-to-Month,United States,9850-OWRHQ,Churned,0,0,Female,1,Fiber Optic,"33.833181, -118.292062",33.833181,-118.292062,1,74.1,1,0,1,,0,0,1,1,Credit Card,1,17058,0,Q3,1,1,0,California,0,0,0,3,228.0,0,48.87,0.0,276.87,0,1,90502,1 +51,10,0.0,Price,Lack of affordable download/upload speed,90,Pope Valley,4359,Month-to-Month,United States,7240-ETPTR,Churned,0,1,Female,1,DSL,"38.672708, -122.403219",38.672708,-122.403219,1,48.75,0,0,1,,0,0,1,1,Bank Withdrawal,0,494,0,Q3,1,2,0,California,1,1,1,9,442.2,10,0.0,0.0,452.2,0,0,94567,1 +53,25,17.07,,,36,Delhi,4954,One Year,United States,8259-DZLIZ,Stayed,1,0,Female,1,DSL,"37.422961, -120.765493",37.422961,-120.765493,1,53.85,1,2,10,Offer B,1,0,1,1,Bank Withdrawal,1,10159,0,Q3,1,4,0,California,0,0,0,64,3399.85,0,1092.48,0.0,4492.33,0,1,95315,0 +41,2,0.0,,,50,Pleasanton,4452,Month-to-Month,United States,2908-ZTPNF,Stayed,0,0,Female,1,Cable,"37.633361, -121.862395",37.633361,-121.862395,0,34.85,0,0,0,Offer C,1,0,1,0,Bank Withdrawal,0,36669,1,Q3,0,4,0,California,0,0,0,36,1267.2,0,0.0,0.0,1267.2,0,1,94566,0 +77,5,14.52,Competitor,Competitor made better offer,65,Santa Barbara,2728,Month-to-Month,United States,5099-BAILX,Churned,0,1,Male,1,Fiber Optic,"34.419203, -119.710008",34.419203,-119.710008,1,110.75,1,0,1,Offer B,1,0,1,1,Bank Withdrawal,1,31727,1,Q3,1,2,1,California,1,0,1,43,4687.9,0,624.36,0.0,5312.26,0,1,93101,1 +49,17,19.8,Other,Don't know,76,Temecula,3378,One Year,United States,0628-CNQRM,Churned,0,1,Male,1,Cable,"33.507255, -117.029473",33.507255,-117.029473,1,67.5,0,0,1,,0,1,1,1,Bank Withdrawal,1,46171,1,Q3,1,1,0,California,0,0,1,22,1544.05,0,435.6,0.0,1979.65,0,1,92592,1 +32,0,15.02,,,76,Valencia,5411,Two Year,United States,7157-SMCFK,Stayed,1,0,Male,0,,"34.43987, -118.644609",34.43987,-118.644609,0,19.75,0,2,0,Offer B,0,0,0,0,Mailed Check,1,24977,0,Q3,0,4,0,California,0,0,0,61,1124.2,0,916.22,0.0,2040.42,0,0,91355,0 +21,42,29.74,,,36,Los Angeles,5269,Month-to-Month,United States,6435-SRWBJ,Stayed,0,1,Female,1,Fiber Optic,"34.137411, -118.328915",34.137411,-118.328915,0,82.75,1,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,21728,1,Q3,0,4,0,California,0,0,0,5,417.75,0,148.7,0.0,566.45,1,1,90068,0 +54,20,46.91,,,29,Bakersfield,5886,Month-to-Month,United States,2371-JQHZZ,Stayed,0,0,Male,1,Fiber Optic,"35.280113, -118.962329",35.280113,-118.962329,1,93.0,1,0,7,,0,0,1,1,Bank Withdrawal,1,59195,0,Q3,1,5,0,California,1,1,1,24,2248.05,40,1125.84,0.0,3413.89,0,0,93307,0 +45,16,19.39,,,71,Lindsay,5274,Month-to-Month,United States,5382-TEMLV,Stayed,0,0,Male,1,DSL,"36.205465, -119.085807",36.205465,-119.085807,0,50.9,0,0,0,,0,1,1,0,Bank Withdrawal,1,15508,0,Q3,0,3,0,California,0,0,0,45,2298.55,0,872.55,0.0,3171.1,0,1,93247,0 +39,4,22.34,,,80,French Gulch,5167,Month-to-Month,United States,6968-GMKPR,Stayed,0,1,Female,1,Fiber Optic,"40.740138, -122.587476",40.740138,-122.587476,0,81.55,0,0,0,Offer B,1,0,1,0,Bank Withdrawal,1,373,0,Q3,0,3,0,California,0,0,0,55,4509.5,0,1228.7,0.0,5738.2,0,1,96033,0 +69,3,47.06,,,48,Camino,4374,One Year,United States,6896-SRVYQ,Stayed,0,1,Male,1,Fiber Optic,"38.748316, -120.675512",38.748316,-120.675512,0,73.85,0,0,0,Offer B,0,0,0,0,Bank Withdrawal,1,4829,0,Q3,0,5,1,California,0,0,0,44,3122.4,100,2070.64,0.0,5293.04,0,0,95709,0 +20,51,10.05,,,58,Los Angeles,4063,Month-to-Month,United States,1640-PLFMP,Joined,0,0,Female,1,Fiber Optic,"34.078991, -118.263804",34.078991,-118.263804,0,70.25,0,0,0,,0,0,1,0,Bank Withdrawal,1,73686,0,Q3,0,4,0,California,0,0,0,1,70.25,10,10.05,0.0,90.3,1,0,90026,0 +21,52,6.19,Competitor,Competitor made better offer,80,San Diego,2565,Month-to-Month,United States,6390-DSAZX,Churned,0,0,Female,1,Fiber Optic,"32.85723, -117.209755",32.85723,-117.209774,0,73.6,0,0,0,,0,1,1,0,Credit Card,1,34902,0,Q3,0,1,0,California,0,1,0,1,73.6,0,6.19,0.0,79.79,1,1,92122,1 +42,27,40.86,,,75,Westport,4937,Two Year,United States,1741-WTPON,Stayed,1,1,Male,1,Fiber Optic,"39.724433, -123.767578",39.724433,-123.767578,1,115.85,1,3,8,Offer B,1,1,0,1,Credit Card,1,309,1,Q3,1,3,0,California,1,1,1,56,6567.9,0,2288.16,0.0,8856.06,0,1,95488,0 +46,24,26.44,Competitor,Competitor had better devices,68,Tomales,5667,Month-to-Month,United States,6166-ILMNY,Churned,0,0,Female,1,Fiber Optic,"38.240769, -122.901041",38.240769,-122.901041,0,69.75,0,0,0,,0,0,0,0,Bank Withdrawal,1,384,0,Q3,0,1,0,California,0,0,0,2,144.55,0,52.88,0.0,197.43,0,1,94971,1 +61,20,28.55,,,61,Shoshone,2748,Month-to-Month,United States,1163-ONYEY,Stayed,1,1,Male,1,Cable,"35.924252, -116.188668",35.924252,-116.188668,1,74.55,1,2,4,Offer B,1,1,1,1,Credit Card,1,87,0,Q3,1,3,0,California,0,0,1,41,3023.55,0,1170.55,0.0,4194.1,0,1,92384,0 +57,0,44.88,,,67,Oceanside,3838,Month-to-Month,United States,6319-QSUSR,Stayed,1,0,Female,0,,"33.194742, -117.29032",33.194742,-117.29032,0,19.7,0,1,0,Offer D,0,0,0,0,Credit Card,1,52895,0,Q3,0,4,0,California,0,0,0,11,216.2,0,493.68,0.0,709.88,0,0,92056,0 +19,0,40.28,,,58,Santa Ana,4394,Month-to-Month,United States,5919-VCZYM,Joined,0,0,Male,0,,"33.714829, -117.872941",33.714829,-117.872941,0,20.05,0,0,0,,0,0,0,0,Credit Card,1,62634,0,Q3,0,5,0,California,0,0,0,2,42.7,0,80.56,0.0,123.26,1,0,92707,0 +48,0,8.53,,,56,Three Rivers,5092,Two Year,United States,4277-BWBML,Stayed,1,0,Male,0,,"36.413433, -118.854708",36.413433,-118.854708,1,19.95,0,2,0,Offer A,0,0,0,1,Bank Withdrawal,1,2318,0,Q3,0,3,0,California,0,0,0,72,1322.85,0,614.16,0.0,1937.01,0,0,93271,0 +65,22,47.99,,,68,Long Beach,4977,Month-to-Month,United States,5371-VYLSX,Stayed,0,0,Female,1,Fiber Optic,"33.771612, -118.143866",33.771612,-118.143866,0,83.4,1,0,0,,1,1,1,0,Bank Withdrawal,1,19034,0,Q3,0,3,1,California,0,0,0,50,4113.7,0,2399.5,0.0,6513.2,0,1,90814,0 +22,69,40.49,,,58,Canyon Country,6398,One Year,United States,1347-KTTTA,Stayed,0,1,Male,1,Fiber Optic,"34.422519, -118.420717",34.422519,-118.420717,1,102.45,0,0,10,Offer B,1,0,1,1,Credit Card,1,59259,1,Q3,1,3,0,California,1,1,1,64,6654.1,0,2591.36,0.0,9245.46,1,1,91351,0 +37,10,45.95,,,57,Soda Springs,4280,Two Year,United States,5751-USDBL,Stayed,1,1,Male,1,Cable,"39.279068, -120.414275",39.279068,-120.414275,1,81.0,0,1,1,,0,1,0,1,Mailed Check,1,88,1,Q3,1,4,0,California,1,1,1,46,3846.35,0,2113.7,0.0,5960.05,0,1,95728,0 +46,0,2.76,,,49,Fresno,5227,Month-to-Month,United States,9142-XMYJH,Stayed,0,0,Female,0,,"36.732694, -119.783786",36.732694,-119.783786,0,19.35,0,0,0,,0,0,0,0,Credit Card,1,6848,0,Q3,0,5,0,California,0,0,0,29,601.6,0,80.04,0.0,681.64,0,0,93721,0 +54,22,2.83,,,53,La Quinta,3819,Month-to-Month,United States,1685-BQULA,Stayed,0,1,Female,1,Fiber Optic,"33.695532, -116.310571",33.695532,-116.310571,0,93.4,1,0,0,Offer B,1,0,1,0,Bank Withdrawal,1,23971,0,Q3,0,3,0,California,0,0,1,40,3756.4,0,113.2,4.18,3865.42,0,1,92253,0 +34,21,0.0,,,74,Gazelle,5409,Month-to-Month,United States,7233-IOQNP,Stayed,0,0,Female,1,Cable,"41.411315, -122.697236",41.411315,-122.697236,1,34.0,0,0,9,Offer B,0,1,0,1,Bank Withdrawal,0,392,1,Q3,1,3,0,California,0,0,0,43,1505.35,0,0.0,49.22,1456.13,0,1,96034,0 +19,26,38.65,,,31,Pomona,5457,Month-to-Month,United States,3589-PPVKW,Stayed,0,0,Male,1,DSL,"34.042286, -117.756106",34.042286,-117.756106,0,44.4,0,0,0,Offer E,0,0,1,0,Credit Card,1,69974,0,Q3,0,4,0,California,0,0,0,9,348.15,0,347.85,0.0,696.0,1,1,91766,0 +62,0,42.36,,,49,Burbank,5733,Two Year,United States,7083-MIOPC,Stayed,0,0,Female,0,,"34.174215, -118.345928",34.174215,-118.345928,0,20.25,0,0,0,,0,0,0,0,Credit Card,1,29245,0,Q3,0,4,0,California,0,0,0,72,1566.9,0,3049.92,0.0,4616.82,0,0,91505,0 +71,19,8.38,Dissatisfaction,Service dissatisfaction,84,Mather,4478,Month-to-Month,United States,9661-MHUMO,Churned,1,0,Male,1,DSL,"38.549822, -121.266725",38.549822,-121.266725,1,49.25,0,1,3,,0,0,1,1,Credit Card,1,929,1,Q3,1,3,1,California,0,0,0,1,49.25,0,8.38,0.0,57.63,0,1,95655,1 +26,39,30.73,Competitor,Competitor had better devices,84,Walnut Creek,5225,Month-to-Month,United States,6993-OHLXR,Churned,0,0,Female,1,Fiber Optic,"37.900662, -122.052782",37.900662,-122.052782,0,68.95,0,0,0,,0,0,0,0,Bank Withdrawal,1,40917,0,Q3,0,1,0,California,0,1,0,2,119.75,0,61.46,0.0,181.21,1,1,94596,1 +63,26,0.0,,,44,Berkeley,2519,Two Year,United States,9674-EHPPG,Stayed,0,1,Male,1,DSL,"37.897753, -122.279391",37.897753,-122.279391,1,40.4,0,0,6,Offer B,0,1,0,1,Credit Card,0,11889,1,Q3,1,3,0,California,0,0,0,46,1842.7,80,0.0,0.0,1922.7,0,0,94707,0 +52,0,3.14,Dissatisfaction,Service dissatisfaction,66,Brisbane,4152,Month-to-Month,United States,5766-ZJYBB,Churned,0,0,Male,0,,"37.684694, -122.40712",37.684694,-122.40712,0,19.4,0,0,0,,0,0,0,0,Mailed Check,1,3635,0,Q3,0,2,0,California,0,0,0,1,19.4,0,3.14,0.0,22.54,0,0,94005,1 +29,41,33.89,Attitude,Attitude of support person,69,Hemet,2856,Month-to-Month,United States,2737-YNGYW,Churned,0,0,Female,1,Fiber Optic,"33.739415, -116.968339",33.739415,-116.968339,0,80.55,0,0,0,Offer E,0,0,0,0,Bank Withdrawal,1,29687,0,Q3,0,3,0,California,1,1,0,2,184.1,0,67.78,0.0,251.88,1,1,92543,1 +25,46,16.05,,,36,Idyllwild,4592,Two Year,United States,7101-HRBLJ,Stayed,0,1,Female,1,Cable,"33.755039, -116.741796",33.755039,-116.741796,1,83.7,0,0,9,,1,1,1,1,Bank Withdrawal,1,3588,1,Q3,1,3,0,California,1,1,1,72,6096.9,0,1155.6,0.0,7252.5,1,1,92549,0 +21,30,41.94,,,62,Spring Valley,3515,One Year,United States,3511-APPBJ,Stayed,0,1,Male,1,Fiber Optic,"32.726627, -116.994608",32.726627,-116.994608,0,99.95,0,0,0,,0,1,1,0,Credit Card,1,56100,0,Q3,0,3,0,California,1,1,1,23,2292.75,0,964.62,0.0,3257.37,1,1,91977,0 +23,52,32.5,,,73,Hayward,2989,One Year,United States,1840-BIUOG,Stayed,0,0,Male,1,DSL,"37.62984, -122.120843",37.62984,-122.120843,0,68.7,1,0,0,,1,0,1,0,Bank Withdrawal,1,27311,1,Q3,0,3,0,California,0,0,1,20,1416.2,0,650.0,0.0,2066.2,1,1,94545,0 +25,59,0.0,,,35,Canby,4003,One Year,United States,1337-BOZWO,Stayed,1,1,Male,1,DSL,"41.486953, -120.913975",41.486953,-120.913975,1,46.4,0,2,2,,1,0,0,1,Credit Card,0,417,0,Q3,1,5,0,California,0,0,1,18,812.4,0,0.0,0.0,812.4,1,1,96015,0 +60,30,21.71,,,59,Orange,4469,Two Year,United States,2773-OVBPK,Stayed,0,1,Male,1,Fiber Optic,"33.828779, -117.848299",33.828779,-117.848299,1,111.3,1,0,1,Offer A,1,0,1,1,Bank Withdrawal,1,18058,1,Q3,1,3,0,California,1,1,1,67,7567.2,0,1454.57,36.66,8985.11,0,1,92865,0 +48,57,15.71,,,63,Grover Beach,6291,Two Year,United States,0730-BGQGF,Stayed,1,1,Male,1,DSL,"35.120833, -120.61843",35.120833,-120.61843,1,90.3,1,3,1,Offer A,1,1,0,1,Credit Card,1,13106,1,Q3,1,3,0,California,1,1,1,71,6287.3,100,1115.41,0.0,7502.71,0,0,93433,0 +65,0,49.94,,,76,Santa Monica,4934,Two Year,United States,1167-OYZJF,Stayed,0,0,Female,0,,"34.035849, -118.503508",34.035849,-118.503508,1,20.05,0,0,7,,0,0,1,1,Bank Withdrawal,1,11509,0,Q3,1,5,1,California,0,0,0,67,1263.05,0,3345.98,43.66,4565.37,0,0,90402,0 +29,59,38.78,,,25,Surfside,2754,Month-to-Month,United States,6591-QGOYB,Stayed,0,1,Male,1,Fiber Optic,"33.728273, -118.085304",33.728273,-118.085304,0,106.65,1,0,0,,1,1,1,0,Bank Withdrawal,1,174,1,Q3,0,3,0,California,0,0,1,17,1672.1,0,659.26,0.0,2331.36,1,1,90743,0 +36,57,9.05,,,64,Boulevard,3274,One Year,United States,1956-YIFGE,Stayed,1,1,Male,1,Fiber Optic,"32.677097, -116.304991",32.677097,-116.304991,1,100.05,0,3,10,,1,0,1,1,Credit Card,1,1509,0,Q3,1,4,0,California,1,1,1,22,2090.25,0,199.1,0.0,2289.35,0,1,91905,0 +30,0,3.51,,,39,Pasadena,4442,Two Year,United States,6060-QBMGV,Stayed,0,0,Male,0,,"34.139402, -118.128658",34.139402,-118.128658,1,19.85,0,0,9,Offer A,0,0,0,1,Credit Card,1,23742,0,Q3,1,5,0,California,0,0,0,70,1433.8,0,245.7,45.47,1634.03,0,0,91106,0 +27,0,9.19,,,32,Termo,5728,Month-to-Month,United States,8317-BVKSO,Stayed,0,0,Male,0,,"41.027281, -120.669427",41.027281,-120.669427,0,20.05,0,0,0,,0,0,1,0,Bank Withdrawal,1,72,0,Q3,0,5,0,California,0,0,0,14,299.3,0,128.66,0.0,427.96,1,0,96132,0 +28,41,45.14,Competitor,Competitor offered more data,88,San Leandro,2455,Month-to-Month,United States,3842-IYKUE,Churned,0,0,Female,1,Fiber Optic,"37.687264, -122.15728",37.687264,-122.15728,0,85.3,1,0,0,Offer C,1,0,0,0,Credit Card,1,19815,1,Q3,0,2,0,California,0,1,0,35,2917.5,130,1579.9,23.89,4603.51,1,0,94579,1 +59,28,32.15,Competitor,Competitor had better devices,90,Brawley,5516,Two Year,United States,1150-WFARN,Churned,0,1,Female,1,Fiber Optic,"33.03933, -115.191857",33.03933,-115.191857,1,108.75,1,0,1,,0,1,1,1,Credit Card,1,23394,1,Q3,1,1,0,California,1,1,1,67,7156.2,0,2154.05,0.0,9310.25,0,1,92227,1 +42,26,32.29,,,25,Mountain View,4778,One Year,United States,9391-YZEJW,Stayed,0,0,Female,1,Fiber Optic,"37.419725, -122.062947",37.419725,-122.062947,0,94.0,1,0,0,Offer B,0,0,1,0,Bank Withdrawal,1,27822,0,Q3,0,3,0,California,1,1,1,62,5757.2,0,2001.98,0.0,7759.18,0,1,94043,0 +58,22,38.09,Dissatisfaction,Service dissatisfaction,82,Long Beach,4910,Month-to-Month,United States,0311-UNPFF,Churned,0,0,Female,1,Fiber Optic,"33.830099, -118.182239",33.830099,-118.182239,0,88.8,0,0,0,,0,0,1,0,Bank Withdrawal,1,31556,0,Q3,0,2,0,California,1,1,1,26,2274.35,50,990.34,0.0,3314.69,0,0,90807,1 +32,58,0.0,,,74,San Jose,2715,One Year,United States,8319-QBEHW,Stayed,1,0,Male,1,Cable,"37.42765, -121.945416",37.42765,-121.945416,0,39.95,0,3,0,,1,0,1,0,Bank Withdrawal,0,9657,0,Q3,0,4,0,California,0,0,1,26,1023.75,0,0.0,0.0,1023.75,0,1,95134,0 +45,0,11.04,,,77,Los Angeles,5279,One Year,United States,1680-VDCWW,Stayed,0,0,Male,0,,"34.017697, -118.200577",34.017697,-118.200577,1,19.8,0,0,10,Offer D,0,0,0,1,Bank Withdrawal,1,47487,0,Q3,1,4,0,California,0,0,0,12,202.25,0,132.48,0.0,334.73,0,0,90023,0 +53,52,0.0,Dissatisfaction,Lack of self-service on Website,91,Carlsbad,2635,Month-to-Month,United States,2933-FILNV,Churned,1,0,Female,1,DSL,"33.098018, -117.258203",33.098018,-117.258203,1,24.4,0,3,0,,0,0,1,1,Credit Card,0,43161,0,Q3,0,3,0,California,0,0,0,2,36.55,0,0.0,0.0,36.55,0,1,92009,1 +65,20,36.58,Other,Moved,68,Long Beach,3645,Month-to-Month,United States,6686-YPGHK,Churned,0,0,Male,1,Fiber Optic,"33.823943, -118.111335",33.823943,-118.111335,0,85.5,0,0,0,,0,1,0,0,Credit Card,1,37417,0,Q3,0,3,1,California,1,1,0,47,4042.3,50,1719.26,0.0,5811.56,0,0,90808,1 +52,17,27.87,,,67,Rio Dell,4318,Two Year,United States,1303-SRDOK,Stayed,1,0,Female,1,Fiber Optic,"40.485849, -124.163234",40.485849,-124.163234,1,69.05,0,2,3,Offer B,0,0,1,1,Credit Card,1,3284,0,Q3,1,3,0,California,0,0,0,55,3842.6,0,1532.85,0.0,5375.45,0,1,95562,0 +71,4,12.67,,,34,Ravendale,4735,Two Year,United States,3898-GUYTS,Stayed,0,0,Female,1,Fiber Optic,"40.845738, -120.322219",40.845738,-120.322219,0,97.05,1,0,0,,1,1,1,0,Bank Withdrawal,1,61,1,Q3,0,3,1,California,0,0,1,45,4385.05,0,570.15,0.0,4955.2,0,1,96123,0 +77,2,18.14,,,53,Parker Dam,5187,Month-to-Month,United States,1035-IPQPU,Stayed,0,1,Female,1,Fiber Optic,"34.273872, -114.192901",34.273872,-114.192901,1,103.5,1,0,2,,1,0,1,1,Bank Withdrawal,1,131,0,Q3,1,4,1,California,1,1,1,63,6479.4,0,1142.82,0.0,7622.22,0,1,92267,0 +32,17,19.07,Competitor,Competitor made better offer,68,San Diego,5874,Month-to-Month,United States,6352-TWCAU,Churned,0,0,Female,1,Fiber Optic,"32.957195, -117.202542",32.957195,-117.202542,0,86.45,1,0,0,,0,0,1,0,Bank Withdrawal,1,28201,0,Q3,0,1,0,California,0,0,1,35,3029.1,0,667.45,0.0,3696.55,0,1,92130,1 +27,59,36.08,,,65,San Diego,5542,One Year,United States,1470-PSXNM,Stayed,1,1,Male,1,Fiber Optic,"32.76501, -117.19938",32.76501,-117.19938,1,93.65,1,2,7,,1,0,1,1,Bank Withdrawal,1,24169,0,Q3,1,3,0,California,0,0,1,49,4520.15,0,1767.92,33.13,6254.94,1,1,92110,0 +35,27,11.58,Competitor,Competitor made better offer,87,San Diego,3238,Month-to-Month,United States,5445-UTODQ,Churned,0,0,Female,1,Fiber Optic,"32.825086, -117.199424",32.825086,-117.199424,1,81.1,0,0,1,,0,0,1,1,Bank Withdrawal,1,51213,0,Q3,1,2,0,California,0,0,1,7,576.65,0,81.06,0.0,657.71,0,1,92117,1 +34,10,30.77,,,24,Hanford,5076,Two Year,United States,5414-OFQCB,Stayed,0,0,Male,1,Fiber Optic,"36.29223, -119.622676",36.29223,-119.622676,0,90.45,1,0,0,,0,0,1,0,Credit Card,1,53204,1,Q3,0,5,0,California,0,0,1,57,5229.8,70,1753.89,0.0,7053.69,0,0,93230,0 +59,8,0.0,,,50,Mccloud,4051,One Year,United States,4825-XJGDM,Stayed,0,1,Female,1,DSL,"41.251322, -122.105209",41.251322,-122.105209,0,43.7,0,0,0,Offer B,1,1,0,0,Credit Card,0,1586,1,Q3,0,4,0,California,0,0,0,61,2696.55,0,0.0,0.0,2696.55,0,1,96057,0 +74,13,5.73,,,30,Los Angeles,2422,Two Year,United States,2195-VVRJF,Stayed,0,0,Male,1,DSL,"34.028735, -118.317236",34.028735,-118.317236,1,59.1,0,0,6,,0,1,1,1,Credit Card,1,47143,0,Q3,1,3,1,California,1,0,0,18,1011.05,0,103.14,31.05,1083.14,0,1,90018,0 +80,11,26.62,Other,Don't know,84,Byron,5900,Month-to-Month,United States,4208-UFFGW,Churned,0,0,Male,1,DSL,"37.83323, -121.601461",37.83323,-121.601461,0,44.95,0,0,0,Offer E,0,0,0,0,Credit Card,1,10153,0,Q3,0,2,1,California,0,0,0,2,85.15,0,53.24,0.0,138.39,0,1,94514,1 +52,14,0.0,,,63,Covelo,5091,One Year,United States,6537-OTKMY,Stayed,0,1,Male,1,DSL,"39.83307, -123.178765",39.83307,-123.178765,0,50.75,0,0,0,Offer D,0,0,0,0,Bank Withdrawal,0,2296,0,Q3,0,5,0,California,1,1,1,15,688.2,0,0.0,32.55,655.65,0,1,95428,0 +25,30,21.37,,,66,Columbia,5133,Two Year,United States,5993-JSUWV,Stayed,0,1,Female,1,DSL,"38.085839, -120.37855",38.085839,-120.37855,0,61.15,0,0,0,,1,1,1,0,Bank Withdrawal,1,2144,0,Q3,0,3,0,California,0,0,0,66,4017.45,0,1410.42,0.0,5427.87,1,1,95310,0 +33,15,13.27,,,27,Newhall,5978,Two Year,United States,8295-KMENE,Stayed,1,1,Female,1,DSL,"34.370378, -118.504118",34.370378,-118.504118,1,76.45,1,1,0,,0,1,1,1,Credit Card,1,30742,1,Q3,0,4,0,California,0,0,1,59,4519.5,0,782.93,30.22,5272.21,0,1,91321,0 +73,3,2.12,,,38,Descanso,3318,One Year,United States,6851-WEFYX,Stayed,0,1,Male,1,Fiber Optic,"32.912664, -116.635387",32.912664,-116.635387,1,100.8,1,0,4,,0,0,1,1,Bank Withdrawal,1,1587,0,Q3,1,5,1,California,1,0,1,35,3437.5,0,74.2,0.0,3511.7,0,1,91916,0 +58,16,33.37,,,47,Long Beach,6009,Two Year,United States,9739-JLPQJ,Stayed,1,1,Female,1,Fiber Optic,"33.778436, -118.118648",33.778436,-118.118648,1,117.5,1,1,9,,1,1,0,1,Credit Card,1,425,1,Q3,1,4,0,California,1,1,1,72,8670.1,0,2402.64,47.55,11025.19,0,1,90822,0 +65,3,27.49,,,67,Lindsay,4981,Month-to-Month,United States,4462-CYWMH,Stayed,0,0,Male,1,Fiber Optic,"36.205465, -119.085807",36.205465,-119.085807,1,89.8,1,0,7,Offer B,1,0,1,1,Bank Withdrawal,1,15508,0,Q3,1,3,1,California,1,1,0,62,5629.55,0,1704.38,0.0,7333.93,0,1,93247,0 +71,19,20.83,Other,Don't know,82,Birds Landing,2074,Month-to-Month,United States,7028-DVOIQ,Churned,0,1,Male,1,Fiber Optic,"38.140719, -121.838298",38.140719,-121.838298,0,99.05,1,0,0,,0,0,1,0,Bank Withdrawal,1,138,0,Q3,0,1,1,California,1,0,1,35,3395.8,120,729.05,0.0,4244.85,0,0,94512,1 +54,10,24.17,,,47,Newcastle,3351,Month-to-Month,United States,7718-RXDGG,Stayed,0,0,Male,1,Fiber Optic,"38.883224, -121.15918",38.883224,-121.15918,1,68.6,0,0,9,Offer D,0,0,1,1,Bank Withdrawal,1,6096,0,Q3,1,4,0,California,0,0,0,15,1108.6,90,362.55,0.0,1561.15,0,0,95658,0 +45,0,26.25,,,57,Pleasanton,5755,Two Year,United States,2228-BZDEE,Stayed,0,0,Female,0,,"37.633361, -121.862395",37.633361,-121.862395,0,20.1,0,0,0,Offer B,0,0,0,0,Credit Card,1,36669,0,Q3,0,5,0,California,0,0,0,54,1079.45,0,1417.5,0.0,2496.95,0,0,94566,0 +19,53,33.24,,,42,Downey,2547,Month-to-Month,United States,1848-LBZHY,Stayed,0,0,Female,1,DSL,"33.921793, -118.140588",33.921793,-118.140588,1,50.3,0,0,7,,0,1,1,1,Bank Withdrawal,1,42459,0,Q3,1,3,0,California,0,0,0,7,355.1,0,232.68,0.0,587.78,1,1,90242,0 +33,17,7.42,,,27,Mammoth Lakes,5899,One Year,United States,2450-ZKEED,Stayed,0,1,Female,1,DSL,"37.550074, -118.837167",37.550074,-118.837167,0,53.8,0,0,0,Offer D,0,0,0,0,Bank Withdrawal,1,8217,1,Q3,0,5,0,California,0,0,0,11,651.55,0,81.62,0.0,733.17,0,1,93546,0 +70,27,22.0,,,23,Camptonville,4951,Two Year,United States,2277-BKJKN,Stayed,0,1,Female,1,Fiber Optic,"39.432127, -121.099287",39.432127,-121.099287,1,99.2,0,0,6,,1,0,1,1,Bank Withdrawal,1,632,0,Q3,1,4,1,California,1,1,1,71,7213.75,0,1562.0,0.0,8775.75,0,1,95922,0 +39,29,44.55,,,80,Lindsay,5004,Two Year,United States,1187-WILMM,Stayed,0,1,Male,1,DSL,"36.205465, -119.085807",36.205465,-119.085807,1,89.4,1,0,6,,1,1,1,1,Credit Card,1,15508,1,Q3,1,3,0,California,1,1,1,63,5597.65,0,2806.65,0.0,8404.3,0,1,93247,0 +60,0,36.5,,,39,Martinez,3378,Two Year,United States,4213-HKBJO,Stayed,0,0,Female,0,,"38.014457, -122.115432",38.014457,-122.115432,0,25.7,1,0,0,,0,0,0,0,Credit Card,1,46677,0,Q3,0,4,0,California,0,0,0,33,826.1,0,1204.5,0.0,2030.6,0,0,94553,0 +46,0,24.7,,,49,Newport Coast,5248,Two Year,United States,2075-PUEPR,Stayed,1,0,Male,0,,"33.603282, -117.821841",33.603282,-117.821841,1,19.35,0,2,2,,0,0,0,1,Bank Withdrawal,1,5597,0,Q3,1,3,0,California,0,0,0,55,1153.25,0,1358.5,0.0,2511.75,0,0,92657,0 +34,0,29.55,,,28,Grass Valley,5535,Two Year,United States,2207-RYYRL,Stayed,1,0,Male,0,,"39.194539, -120.988066",39.194539,-120.988066,1,24.55,1,1,6,Offer B,0,0,0,1,Credit Card,1,23990,0,Q3,1,3,0,California,0,0,0,52,1331.05,0,1536.6,0.0,2867.65,0,0,95945,0 +68,9,0.0,,,48,Buena Park,4118,Month-to-Month,United States,0749-IRGQE,Stayed,0,0,Female,1,DSL,"33.874224, -117.993368",33.874224,-117.993368,1,45.3,0,0,5,,0,0,0,1,Bank Withdrawal,0,33528,0,Q3,1,4,1,California,1,0,1,13,528.45,0,0.0,0.0,528.45,0,1,90621,0 +49,6,18.34,Price,Lack of affordable download/upload speed,77,Orland,5764,Month-to-Month,United States,9223-UCPVT,Churned,0,1,Female,1,Fiber Optic,"39.748037, -122.302169",39.748037,-122.302169,0,94.4,0,0,0,,0,0,0,0,Bank Withdrawal,1,13706,0,Q3,0,3,0,California,1,1,1,1,94.4,0,18.34,0.0,112.74,0,1,95963,1 +21,26,16.66,,,35,Long Beach,4252,One Year,United States,0326-VDYXE,Stayed,0,1,Female,1,Fiber Optic,"33.752524, -118.210737",33.752524,-118.210737,1,97.65,1,0,9,Offer A,0,0,1,1,Bank Withdrawal,1,38427,0,Q3,1,4,0,California,1,1,1,70,6982.5,80,1166.2,0.0,8228.7,1,0,90802,0 +66,22,24.95,,,59,Clovis,4267,Two Year,United States,9050-IKDZA,Joined,0,0,Female,1,Fiber Optic,"36.917652, -119.593757",36.917652,-119.593757,0,81.5,0,0,0,,0,0,0,0,Credit Card,1,46858,0,Q3,0,4,1,California,0,0,1,2,162.55,0,49.9,0.0,212.45,0,1,93611,0 +48,0,39.87,,,35,Blairsden Graeagle,3195,Month-to-Month,United States,6040-CGACY,Stayed,0,0,Female,0,,"39.783747, -120.661032",39.783747,-120.661032,0,19.6,0,0,0,,0,0,0,0,Credit Card,1,1839,0,Q3,0,5,0,California,0,0,0,15,299.4,0,598.05,0.0,897.45,0,0,96103,0 +55,19,49.52,,,46,El Monte,5957,Two Year,United States,3508-CFVZL,Stayed,0,1,Female,1,Fiber Optic,"34.079934, -118.046695",34.079934,-118.046695,0,111.3,1,0,0,Offer A,1,1,0,0,Credit Card,1,30211,1,Q3,0,3,0,California,1,1,1,71,7985.9,0,3515.92,0.0,11501.82,0,1,91731,0 +69,23,25.23,,,30,Live Oak,5596,Month-to-Month,United States,4726-DLWQN,Stayed,0,0,Male,1,DSL,"39.258746, -121.77697",39.258746,-121.77697,0,70.35,1,0,0,Offer B,1,1,1,0,Bank Withdrawal,1,8695,0,Q3,0,3,1,California,0,0,1,50,3454.6,100,1261.5,0.0,4816.1,0,0,95953,0 +46,2,16.14,Dissatisfaction,Service dissatisfaction,91,Mcarthur,3280,Month-to-Month,United States,5712-PTIWW,Churned,0,1,Male,1,Fiber Optic,"41.10831, -121.360362",41.10831,-121.360362,0,79.85,0,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,1554,1,Q3,0,2,0,California,0,0,0,2,152.45,0,32.28,0.0,184.73,0,1,96056,1 +32,16,11.04,,,70,Riverside,2916,Month-to-Month,United States,1508-DFXCU,Stayed,0,0,Male,1,Fiber Optic,"33.994676, -117.372498",33.994676,-117.372498,0,81.45,0,0,0,,0,0,1,0,Bank Withdrawal,1,18999,0,Q3,0,3,0,California,0,0,1,12,912.0,0,132.48,0.0,1044.48,0,1,92501,0 +59,28,9.27,,,68,Clarksburg,5841,Month-to-Month,United States,0196-JTUQI,Stayed,0,0,Female,1,Fiber Optic,"38.384648, -121.578701",38.384648,-121.578701,0,75.2,1,0,0,,0,0,1,0,Credit Card,1,1417,0,Q3,0,5,0,California,0,0,0,9,633.85,0,83.43,0.0,717.28,0,1,95612,0 +55,24,27.17,,,67,Hopland,4980,Month-to-Month,United States,4402-FTBXC,Stayed,0,1,Male,1,Fiber Optic,"38.93706, -123.118111",38.93706,-123.118111,0,89.8,0,0,0,,0,1,0,0,Credit Card,1,1373,0,Q3,0,3,0,California,0,0,1,54,4667.0,0,1467.18,0.0,6134.18,0,1,95449,0 +51,22,22.83,,,20,Auburn,5441,Two Year,United States,4102-HLENU,Stayed,0,1,Female,1,Cable,"38.912881, -121.082766",38.912881,-121.082766,1,65.65,1,0,5,,1,1,0,1,Credit Card,1,24944,0,Q3,1,3,0,California,0,0,0,67,4322.85,0,1529.61,0.0,5852.46,0,1,95603,0 +39,17,33.71,Price,Lack of affordable download/upload speed,82,Meadow Valley,5437,One Year,United States,9565-JSNFM,Churned,0,0,Male,1,Fiber Optic,"39.937017, -121.058043",39.937017,-121.058043,0,70.45,0,0,0,,0,0,1,0,Bank Withdrawal,1,301,0,Q3,0,3,0,California,0,0,0,38,2597.6,0,1280.98,0.0,3878.58,0,1,95956,1 +27,53,7.29,,,40,San Simeon,4689,Two Year,United States,7564-GHCVB,Stayed,0,0,Female,1,Fiber Optic,"35.746484, -121.223355",35.746484,-121.223355,1,79.05,1,0,5,Offer A,0,1,0,1,Bank Withdrawal,1,471,0,Q3,1,3,0,California,0,0,0,72,5730.7,80,524.88,0.0,6335.58,1,0,93452,0 +76,8,45.67,,,58,Fountain Valley,3906,One Year,United States,6030-REHUX,Stayed,0,1,Female,1,Fiber Optic,"33.712036, -117.950113",33.712036,-117.950113,1,110.85,1,0,6,Offer C,1,0,1,1,Bank Withdrawal,1,54548,1,Q3,1,4,1,California,1,0,1,28,3204.4,0,1278.76,0.0,4483.16,0,1,92708,0 +65,4,44.86,Price,Price too high,94,Bellflower,3207,Month-to-Month,United States,7957-RYHQD,Churned,0,0,Female,1,Fiber Optic,"33.887676, -118.127289",33.887676,-118.127289,0,79.2,0,0,0,Offer B,1,1,1,0,Credit Card,1,72893,0,Q3,0,1,1,California,0,0,0,40,3233.85,0,1794.4,0.0,5028.25,0,1,90706,1 +38,0,26.99,,,58,Long Beach,3958,One Year,United States,9845-QOMAD,Stayed,1,0,Male,0,,"33.771612, -118.143866",33.771612,-118.143866,1,19.75,0,2,6,Offer D,0,0,0,1,Credit Card,1,19034,0,Q3,1,3,0,California,0,0,0,14,309.35,0,377.86,6.49,680.72,0,0,90814,0 +20,48,14.53,,,61,Sunset Beach,2590,Month-to-Month,United States,2474-LCNUE,Stayed,0,0,Female,1,Cable,"33.719221, -118.073596",33.719221,-118.073596,1,73.65,1,0,5,Offer D,0,0,1,1,Credit Card,1,1107,1,Q3,1,5,0,California,1,1,1,23,1642.75,0,334.19,0.0,1976.94,1,1,90742,0 +35,18,1.09,Dissatisfaction,Lack of self-service on Website,91,Acampo,4501,Month-to-Month,United States,1455-UGQVH,Churned,0,1,Male,1,Fiber Optic,"38.200231, -121.235034",38.200231,-121.235034,1,98.5,1,0,1,Offer D,0,0,1,1,Bank Withdrawal,1,6317,0,Q3,1,2,0,California,1,1,1,10,1037.75,0,10.9,0.0,1048.65,0,1,95220,1 +51,29,7.26,Dissatisfaction,Network reliability,71,Guadalupe,5882,Month-to-Month,United States,2984-MIIZL,Churned,0,1,Male,1,Fiber Optic,"34.936, -120.594655",34.936,-120.594655,0,74.8,0,0,0,,0,0,1,0,Bank Withdrawal,1,5726,0,Q3,0,1,0,California,0,0,0,4,321.9,0,29.04,0.0,350.94,0,1,93434,1 +44,19,26.28,,,74,Squaw Valley,5823,One Year,United States,1174-FGIFN,Stayed,1,0,Female,1,Fiber Optic,"36.719141, -119.202677",36.719141,-119.202677,1,90.45,1,1,7,Offer C,0,0,1,1,Bank Withdrawal,1,3146,1,Q3,1,3,0,California,1,1,0,28,2509.25,0,735.84,0.0,3245.09,0,1,93675,0 +28,59,18.03,Competitor,Competitor had better devices,90,Imperial,5730,Month-to-Month,United States,5482-NUPNA,Churned,0,0,Female,1,Cable,"32.858595, -115.662709",32.858595,-115.662709,0,60.4,0,0,0,,1,1,1,0,Credit Card,1,14546,1,Q3,0,1,0,California,0,0,0,4,272.15,0,72.12,0.0,344.27,1,1,92251,1 +21,51,27.27,Competitor,Competitor had better devices,96,Johannesburg,4265,Month-to-Month,United States,3415-TAILE,Churned,1,0,Female,1,DSL,"35.363339, -117.637641",35.363339,-117.637641,1,65.7,0,2,1,,0,0,0,1,Credit Card,1,207,0,Q3,1,1,0,California,1,1,1,2,134.35,0,54.54,0.0,188.89,1,1,93528,1 +47,24,18.7,Competitor,Competitor offered more data,78,Heber,5701,Month-to-Month,United States,7703-ZEKEF,Churned,0,1,Male,1,Fiber Optic,"32.730583, -115.501083",32.730583,-115.501083,0,81.0,1,0,0,Offer D,0,0,1,0,Bank Withdrawal,1,3535,0,Q3,0,2,0,California,0,0,0,23,1917.1,0,430.1,0.0,2347.2,0,1,92249,1 +44,11,30.09,Attitude,Attitude of support person,94,Corning,4471,One Year,United States,9651-GTSAQ,Churned,0,1,Female,1,Fiber Optic,"39.913777, -122.289984",39.913777,-122.289984,1,106.1,0,0,1,,1,1,1,1,Bank Withdrawal,1,13840,0,Q3,1,3,0,California,1,1,1,53,5769.75,0,1594.77,0.0,7364.52,0,1,96021,1 +40,27,0.0,,,65,Oakland,2555,Month-to-Month,United States,6907-CQGPN,Stayed,0,0,Male,1,DSL,"37.809014, -122.269739",37.809014,-122.269739,0,34.3,0,0,0,,1,0,0,0,Bank Withdrawal,0,11702,1,Q3,0,5,0,California,0,0,0,29,1004.75,0,0.0,0.0,1004.75,0,1,94612,0 +50,29,42.22,Competitor,Competitor offered more data,72,Los Gatos,2036,Month-to-Month,United States,2057-ZBLPD,Churned,0,0,Female,1,Fiber Optic,"37.233034, -121.947427",37.233034,-121.947427,1,86.5,1,0,3,Offer D,0,0,1,1,Bank Withdrawal,1,24443,0,Q3,1,3,0,California,1,1,0,21,1808.7,0,886.62,0.0,2695.32,0,1,95032,1 +28,59,19.17,,,34,Walnut Creek,4929,Month-to-Month,United States,5639-NTUPK,Stayed,1,0,Male,1,Cable,"37.916648, -122.008483",37.916648,-122.008483,0,52.1,0,1,0,Offer D,0,1,1,0,Credit Card,1,26022,0,Q3,0,3,0,California,0,1,0,13,670.65,0,249.21,0.0,919.86,1,1,94598,0 +69,23,23.33,Competitor,Competitor made better offer,92,Weaverville,5692,Month-to-Month,United States,5281-BUZGT,Churned,0,0,Male,1,Fiber Optic,"40.759401, -122.939337",40.759401,-122.939337,0,90.85,1,0,0,Offer C,0,1,1,0,Bank Withdrawal,1,3749,0,Q3,0,1,1,California,0,0,1,36,3186.7,0,839.88,0.0,4026.58,0,1,96093,1 +29,0,16.2,,,46,Mcarthur,2750,One Year,United States,2673-ZALNP,Stayed,0,0,Female,0,,"41.10831, -121.360362",41.10831,-121.360362,0,19.9,0,0,0,Offer E,0,0,0,0,Credit Card,1,1554,0,Q3,0,3,0,California,0,0,0,7,173.15,0,113.4,0.0,286.55,1,0,96056,0 +29,53,2.49,,,5,San Diego,2319,One Year,United States,7156-MXBJE,Stayed,0,1,Female,1,DSL,"33.017518, -117.118456",33.017518,-117.118456,0,85.1,1,0,0,,1,0,0,0,Credit Card,1,20046,1,Q3,0,3,0,California,1,1,1,43,3662.25,30,107.07,0.0,3799.32,1,0,92127,0 +45,17,20.23,Other,Don't know,91,Clements,5797,Month-to-Month,United States,3178-FESZO,Churned,0,0,Female,1,Fiber Optic,"38.227285, -121.02789",38.227285,-121.02789,0,100.25,1,0,0,Offer E,1,0,1,0,Credit Card,1,722,0,Q3,0,1,0,California,1,1,1,1,100.25,0,20.23,0.0,120.48,0,1,95227,1 +39,24,36.21,,,40,Sacramento,5589,One Year,United States,6332-FBZRI,Stayed,1,1,Male,1,DSL,"38.585826, -121.376263",38.585826,-121.376263,1,69.35,1,1,6,,1,1,1,1,Credit Card,1,23362,1,Q3,1,3,0,California,0,0,0,67,4653.25,0,2426.07,9.99,7069.33,0,1,95864,0 +69,23,5.99,Attitude,Attitude of support person,94,Long Beach,4584,Month-to-Month,United States,9606-PBKBQ,Churned,0,0,Male,1,Fiber Optic,"33.781086, -118.199049",33.781086,-118.199049,1,85.0,1,0,1,,0,0,1,1,Bank Withdrawal,1,63136,0,Q3,1,1,1,California,1,1,0,32,2642.05,0,191.68,49.57,2784.16,0,1,90813,1 +36,30,0.0,,,78,Camp Nelson,5691,One Year,United States,2877-VDUER,Stayed,1,0,Female,1,DSL,"36.057458, -118.591951",36.057458,-118.591951,1,40.9,0,1,6,,0,0,0,1,Credit Card,0,191,1,Q3,1,3,0,California,0,0,1,35,1383.6,0,0.0,0.0,1383.6,0,1,93208,0 +44,19,44.1,,,70,Guinda,6433,Month-to-Month,United States,1697-BCSHV,Stayed,1,0,Female,1,DSL,"38.830739, -122.196202",38.830739,-122.196202,1,66.8,1,1,2,Offer B,1,0,1,1,Bank Withdrawal,1,228,0,Q3,1,5,0,California,0,0,1,58,3970.4,0,2557.8,0.0,6528.2,0,1,95637,0 +19,59,15.76,,,27,Oakland,4262,One Year,United States,6242-SGYTS,Stayed,1,0,Male,1,Fiber Optic,"37.739113, -122.175602",37.739113,-122.175602,1,94.95,1,3,6,Offer B,1,1,1,1,Credit Card,1,31392,0,Q3,1,4,0,California,0,1,1,62,5791.85,0,977.12,0.0,6768.97,1,1,94603,0 +27,0,35.33,,,67,San Pedro,6232,Two Year,United States,4193-IBKSW,Stayed,1,0,Male,0,,"33.736387, -118.284363",33.736387,-118.284363,1,24.75,1,1,1,Offer A,0,0,0,1,Bank Withdrawal,1,58639,0,Q3,1,3,0,California,0,0,0,72,1769.6,0,2543.76,0.0,4313.36,1,0,90731,0 +31,15,15.48,,,22,Long Beach,4607,Month-to-Month,United States,7672-VFMXZ,Stayed,0,0,Male,1,Cable,"33.797638, -118.11662",33.797638,-118.11662,1,55.7,0,0,6,,0,1,0,1,Bank Withdrawal,1,38902,1,Q3,1,3,0,California,0,0,0,57,3171.6,0,882.36,34.59,4019.37,0,1,90815,0 +39,26,5.07,,,43,Bakersfield,5044,One Year,United States,1121-QSIVB,Stayed,1,0,Female,1,DSL,"35.342891, -119.064803",35.342891,-119.064803,0,77.55,1,3,0,Offer B,1,0,1,0,Credit Card,1,58632,0,Q3,0,3,0,California,1,1,1,44,3471.1,0,223.08,0.0,3694.18,0,1,93309,0 +55,9,34.48,Attitude,Attitude of service provider,76,Alpine,3238,Month-to-Month,United States,3085-QUOZK,Churned,0,0,Female,1,Cable,"32.827184, -116.703729",32.827184,-116.703729,0,43.95,0,0,0,Offer E,0,0,0,0,Credit Card,1,16486,0,Q3,0,3,0,California,0,0,0,1,43.95,0,34.48,0.0,78.43,0,1,91901,1 +53,11,17.28,,,42,Hesperia,4324,Two Year,United States,9385-NXKDA,Stayed,0,1,Female,1,DSL,"34.361387, -117.337509",34.361387,-117.337509,1,82.65,1,0,7,Offer A,1,1,1,1,Credit Card,1,68515,0,Q3,1,3,0,California,1,1,1,72,5919.35,0,1244.16,0.0,7163.51,0,1,92345,0 +53,0,44.19,,,44,Platina,4430,Two Year,United States,7552-KEYGT,Stayed,0,0,Male,0,,"40.367964, -122.937379",40.367964,-122.937379,1,19.55,0,0,1,Offer C,0,0,0,1,Bank Withdrawal,1,215,0,Q3,1,4,0,California,0,0,0,27,520.55,0,1193.13,0.0,1713.68,0,0,96076,0 +33,12,23.54,,,38,Brisbane,3333,Two Year,United States,4713-ZBURT,Stayed,1,1,Male,1,Fiber Optic,"37.684694, -122.40712",37.684694,-122.40712,0,99.7,1,2,0,,0,0,0,0,Bank Withdrawal,1,3635,0,Q3,0,4,0,California,1,1,1,45,4634.35,0,1059.3,0.0,5693.65,0,1,94005,0 +28,0,10.98,Price,Long distance charges,87,Ivanhoe,5394,Month-to-Month,United States,1493-AMTIE,Churned,0,0,Male,0,,"36.385818, -119.224243",36.385818,-119.224243,0,20.2,0,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,4517,0,Q3,0,1,0,California,0,0,0,1,20.2,0,10.98,0.0,31.18,1,0,93235,1 +57,0,33.02,,,23,Long Beach,5279,Month-to-Month,United States,8566-YPRGL,Joined,0,0,Female,0,,"33.802664, -118.179971",33.802664,-118.179971,0,19.5,0,0,0,Offer E,0,0,1,0,Credit Card,1,49647,0,Q3,0,4,0,California,0,0,0,1,19.5,0,33.02,0.0,52.52,0,0,90806,0 +31,0,2.82,,,37,Malibu,5422,Two Year,United States,0318-ZOPWS,Stayed,0,0,Female,0,,"34.074572, -118.831181",34.074572,-118.831181,1,20.15,0,0,10,,0,0,1,1,Bank Withdrawal,1,19630,0,Q3,1,5,0,California,0,0,0,49,973.35,0,138.18,0.0,1111.53,0,0,90265,0 +20,0,32.18,,,38,Escondido,4058,Two Year,United States,9668-PUGNU,Stayed,0,0,Male,0,,"33.141265, -116.967221",33.141265,-116.967221,1,24.5,1,0,9,,0,0,1,1,Bank Withdrawal,1,48690,0,Q3,1,4,0,California,0,0,0,71,1816.2,0,2284.78,0.0,4100.98,1,0,92027,0 +61,19,0.0,,,43,Seeley,5230,One Year,United States,8328-SKJNO,Stayed,1,0,Male,1,DSL,"32.790282, -115.689559",32.790282,-115.689559,0,40.65,0,1,0,,1,1,0,0,Bank Withdrawal,0,1632,1,Q3,0,3,0,California,0,0,0,23,947.4,0,0.0,0.0,947.4,0,1,92273,0 +59,16,0.0,,,78,Oak Run,5825,Month-to-Month,United States,2533-TIBIX,Stayed,1,0,Male,1,Cable,"40.689243, -122.037023",40.689243,-122.037023,1,30.2,0,2,8,,0,1,1,1,Bank Withdrawal,0,829,0,Q3,1,4,0,California,0,0,0,15,469.65,0,0.0,0.0,469.65,0,1,96069,0 +77,15,0.0,Price,Price too high,87,Vista,4628,Month-to-Month,United States,0612-RTZZA,Churned,0,0,Female,1,DSL,"33.22784, -117.200024",33.22784,-117.200024,0,25.25,0,0,0,Offer E,0,0,0,0,Bank Withdrawal,0,44692,0,Q3,0,2,1,California,0,0,0,1,25.25,0,0.0,0.0,25.25,0,1,92084,1 +28,85,10.4,,,59,San Diego,5211,One Year,United States,2546-KZAAT,Stayed,0,0,Male,1,DSL,"32.802959, -117.027095",32.802959,-117.027095,1,75.4,0,0,9,,1,1,1,1,Credit Card,1,21866,0,Q3,1,5,0,California,1,1,1,52,3865.45,0,540.8,0.0,4406.25,1,1,92119,0 +73,7,38.31,Dissatisfaction,Network reliability,95,Azusa,5915,Month-to-Month,United States,0643-OKLRP,Churned,0,0,Female,1,Fiber Optic,"34.174493, -117.87068",34.174493,-117.87068,1,80.35,1,0,1,,0,1,0,1,Bank Withdrawal,1,57775,0,Q3,1,1,1,California,0,0,0,47,3825.85,90,1800.57,0.0,5716.42,0,0,91702,1 +22,41,17.3,,,61,Long Beach,5777,Month-to-Month,United States,8541-QVFKM,Stayed,0,0,Female,1,Fiber Optic,"33.830099, -118.182239",33.830099,-118.182239,0,73.5,1,0,0,,0,0,1,0,Bank Withdrawal,1,31556,0,Q3,0,3,0,California,0,0,0,8,632.2,0,138.4,0.0,770.6,1,1,90807,0 +75,13,39.51,Competitor,Competitor made better offer,70,Clovis,2015,Month-to-Month,United States,2205-YMZZJ,Churned,0,0,Male,1,Fiber Optic,"36.814539, -119.711868",36.814539,-119.711868,0,84.8,1,0,0,,0,0,1,0,Bank Withdrawal,1,33856,0,Q3,0,3,1,California,0,0,1,7,546.95,0,276.57,0.0,823.52,0,0,93612,1 +22,27,20.75,,,40,Del Rey,4263,Two Year,United States,9871-ELEYA,Stayed,0,1,Female,1,DSL,"36.657462, -119.595293",36.657462,-119.595293,0,67.65,0,0,0,,0,1,0,0,Credit Card,1,1965,1,Q3,0,3,0,California,0,0,1,34,2339.3,0,705.5,0.0,3044.8,1,1,93616,0 +56,0,38.36,,,74,Pescadero,5151,Two Year,United States,0281-CNTZX,Stayed,0,0,Male,0,,"37.22565, -122.297533",37.22565,-122.297533,1,19.95,0,0,2,Offer B,0,0,1,1,Bank Withdrawal,1,2055,0,Q3,1,3,0,California,0,0,0,63,1234.8,0,2416.68,0.0,3651.48,0,0,94060,0 +41,4,49.71,,,29,San Diego,5863,One Year,United States,5686-CMAWK,Stayed,0,1,Male,1,Fiber Optic,"32.89325, -117.087091",32.89325,-117.087091,0,86.75,1,0,0,,0,0,0,0,Bank Withdrawal,1,29283,1,Q3,0,5,0,California,0,0,0,17,1410.25,0,845.07,0.0,2255.32,0,1,92131,0 +29,69,0.0,,,33,Live Oak,4180,Two Year,United States,2253-KPMNB,Stayed,1,1,Female,1,DSL,"39.258746, -121.77697",39.258746,-121.77697,1,46.25,0,2,10,,1,1,0,1,Bank Withdrawal,0,8695,1,Q3,1,4,0,California,0,0,0,69,3121.4,0,0.0,0.0,3121.4,1,1,95953,0 +28,0,41.9,,,29,Palermo,2941,Month-to-Month,United States,6184-DYUOB,Joined,0,0,Female,0,,"39.435756, -121.552071",39.435756,-121.552071,1,19.6,0,0,5,,0,0,1,1,Credit Card,1,1254,0,Q3,1,3,0,California,0,0,0,3,55.25,0,125.7,0.0,180.95,1,0,95968,0 +48,51,34.7,,,43,Penn Valley,4076,Month-to-Month,United States,9644-UMGQA,Stayed,1,0,Male,1,DSL,"39.203817, -121.19584",39.203817,-121.19584,1,49.15,0,3,1,Offer E,0,1,1,1,Bank Withdrawal,1,9752,0,Q3,1,3,0,California,0,0,0,6,295.65,0,208.2,0.0,503.85,0,1,95946,0 +76,18,11.01,,,69,San Luis Obispo,4251,Two Year,United States,3657-COGMW,Stayed,0,1,Female,1,Fiber Optic,"35.236549, -120.727344",35.236549,-120.727344,0,108.1,1,0,0,,1,1,0,0,Credit Card,1,31982,0,Q3,0,4,1,California,1,0,1,52,5839.3,0,572.52,0.0,6411.82,0,1,93405,0 +37,0,37.59,,,54,Mecca,4613,One Year,United States,3724-BSCVH,Stayed,1,0,Male,0,,"33.543835, -115.993906",33.543835,-115.993906,1,20.45,0,1,0,Offer D,0,0,0,1,Credit Card,1,8768,0,Q3,0,4,0,California,0,0,0,10,242.4,0,375.9,0.0,618.3,0,0,92254,0 +71,10,18.43,,,58,Colusa,5035,One Year,United States,2205-LPVGL,Stayed,1,0,Male,1,Fiber Optic,"39.273096, -122.050763",39.273096,-122.050763,1,89.85,1,1,1,Offer B,1,1,1,1,Bank Withdrawal,1,7503,1,Q3,1,3,1,California,0,0,0,58,5125.75,130,1068.94,0.0,6324.69,0,0,95932,0 +20,76,39.05,,,22,South Gate,4098,One Year,United States,5578-NKCXI,Stayed,1,0,Female,1,Fiber Optic,"33.944624, -118.192615",33.944624,-118.192615,1,99.25,0,2,9,,1,1,0,1,Credit Card,1,96267,0,Q3,1,3,0,California,1,1,1,58,5846.65,0,2264.9,0.0,8111.55,1,1,90280,0 +37,22,29.68,,,76,Los Angeles,5764,Month-to-Month,United States,9763-GRSKD,Stayed,1,0,Male,1,DSL,"34.065875, -118.238728",34.065875,-118.238728,1,49.95,0,2,1,Offer D,0,1,1,1,Mailed Check,1,30596,0,Q3,1,3,0,California,0,0,0,13,587.45,150,385.84,0.0,1123.29,0,0,90012,0 +41,29,16.16,,,51,Morongo Valley,4489,One Year,United States,4877-TSOFF,Stayed,1,0,Female,1,DSL,"34.097863, -116.594561",34.097863,-116.594561,1,75.75,1,3,7,Offer B,1,1,1,1,Bank Withdrawal,1,3499,1,Q3,1,3,0,California,1,1,0,55,4264.25,0,888.8,0.0,5153.05,0,1,92256,0 +44,24,0.0,,,41,Rancho Santa Fe,5281,One Year,United States,8745-PVESG,Stayed,0,1,Female,1,DSL,"33.012751, -117.200617",33.012751,-117.200617,0,41.1,0,0,0,,0,1,1,0,Credit Card,0,7615,1,Q3,0,4,0,California,0,0,0,57,2258.25,0,0.0,0.0,2258.25,0,1,92067,0 +37,0,11.75,,,65,Frazier Park,4517,Two Year,United States,5845-BZZIB,Stayed,1,0,Male,0,,"34.907911, -119.234281",34.907911,-119.234281,1,20.1,0,3,7,,0,0,0,1,Credit Card,1,1526,0,Q3,1,3,0,California,0,0,0,35,655.3,0,411.25,38.61,1027.94,0,0,93222,0 +27,47,23.88,,,71,Oxnard,5801,One Year,United States,0516-UXRMT,Stayed,0,1,Female,1,Fiber Optic,"34.156629, -119.117218",34.156629,-119.117218,0,92.05,1,0,0,,1,1,1,0,Bank Withdrawal,1,77791,0,Q3,0,3,0,California,0,0,0,62,5755.8,0,1480.56,14.21,7222.15,1,1,93033,0 +55,29,0.0,,,31,Wishon,3891,Month-to-Month,United States,4815-GBTCD,Stayed,0,0,Female,1,DSL,"37.287758, -119.548156",37.287758,-119.548156,1,25.15,0,0,1,,0,0,1,1,Bank Withdrawal,0,327,0,Q3,1,4,0,California,0,0,0,4,99.95,0,0.0,0.0,99.95,0,1,93669,0 +43,4,24.41,,,80,Sylmar,4237,Month-to-Month,United States,9840-EFJQB,Joined,0,0,Female,1,Fiber Optic,"34.321621, -118.399841",34.321621,-118.399841,0,74.35,0,0,0,,1,0,0,0,Bank Withdrawal,1,81986,0,Q3,0,4,0,California,0,0,0,1,74.35,0,24.41,0.0,98.76,0,1,91342,0 +62,11,1.63,,,73,Earlimart,3608,One Year,United States,6586-PSJOX,Stayed,1,1,Male,1,DSL,"35.858054, -119.305858",35.858054,-119.305858,0,55.2,0,2,0,Offer D,0,0,0,0,Credit Card,1,9318,1,Q3,0,4,0,California,0,0,0,15,864.55,80,24.45,0.0,969.0,0,0,93219,0 +59,53,27.49,,,37,Roseville,3853,Month-to-Month,United States,5977-CKHON,Stayed,1,1,Female,1,Fiber Optic,"38.759751, -121.288545",38.759751,-121.288545,1,92.55,1,3,3,Offer B,0,0,1,1,Bank Withdrawal,1,30614,0,Q3,1,3,0,California,1,1,0,43,4039.0,0,1182.07,0.0,5221.07,0,1,95678,0 +62,0,35.77,,,79,Fiddletown,5250,Two Year,United States,7596-IIWYC,Stayed,0,0,Female,0,,"38.513484, -120.704613",38.513484,-120.704613,0,20.25,0,0,0,,0,0,1,0,Bank Withdrawal,1,850,0,Q3,0,3,0,California,0,0,0,27,538.2,0,965.79,0.0,1503.99,0,0,95629,0 +28,46,4.15,,,33,Earp,4334,Month-to-Month,United States,4724-WXVWF,Stayed,0,0,Male,1,Fiber Optic,"34.137742, -114.36514",34.137742,-114.36514,0,95.4,1,0,0,,0,1,1,0,Bank Withdrawal,1,1564,1,Q3,0,3,0,California,1,1,0,48,4445.3,0,199.2,0.0,4644.5,1,1,92242,0 +20,26,18.46,,,52,Chico,2292,Month-to-Month,United States,7901-HXJVA,Stayed,0,1,Male,1,Fiber Optic,"39.681488, -121.83721",39.681488,-121.83721,0,76.45,0,0,0,,0,0,0,0,Bank Withdrawal,1,32848,0,Q3,0,4,0,California,0,0,0,14,1117.55,0,258.44,0.0,1375.99,1,1,95928,0 +54,7,22.39,Competitor,Competitor made better offer,84,Daly City,2122,Month-to-Month,United States,0207-MDKNV,Churned,0,1,Female,1,Fiber Optic,"37.691561, -122.445202",37.691561,-122.445202,0,105.1,0,0,0,,0,1,0,0,Bank Withdrawal,1,47453,1,Q3,0,1,0,California,1,1,1,15,1582.75,0,335.85,0.0,1918.6,0,1,94014,1 +21,52,1.51,,,28,Palm Springs,4899,Month-to-Month,United States,5973-EJGDP,Stayed,0,1,Male,1,Fiber Optic,"33.745746, -116.514215",33.745746,-116.514215,0,87.35,1,0,0,Offer B,1,0,1,0,Bank Withdrawal,1,18884,1,Q3,0,5,0,California,0,0,0,51,4473.0,0,77.01,0.0,4550.01,1,0,92264,0 +72,6,36.36,Dissatisfaction,Poor expertise of online support,82,Jolon,4078,Month-to-Month,United States,8922-LIEGH,Churned,0,0,Female,1,Fiber Optic,"35.930782, -121.189757",35.930782,-121.189757,0,89.7,1,0,0,,1,0,1,0,Bank Withdrawal,1,254,0,Q3,0,3,1,California,1,0,0,25,2187.55,0,909.0,23.33,3073.22,0,1,93928,1 +49,14,44.79,,,77,Imperial,5160,One Year,United States,3067-SVMTC,Stayed,0,0,Female,1,Cable,"32.858595, -115.662709",32.858595,-115.662709,1,55.9,0,0,9,,0,1,0,1,Bank Withdrawal,1,14546,1,Q3,1,3,0,California,0,0,0,68,3848.8,20,3045.72,0.0,6914.52,0,0,92251,0 +23,52,0.0,,,79,Mission Hills,3422,Month-to-Month,United States,3472-OAOOR,Stayed,1,0,Male,1,Cable,"34.266389, -118.459744",34.266389,-118.459744,1,34.95,0,1,3,,1,1,1,1,Credit Card,0,17112,0,Q3,1,3,0,California,0,0,0,19,610.2,0,0.0,0.0,610.2,1,1,91345,0 +23,0,29.79,,,45,Keyes,3733,Two Year,United States,5006-MXVRN,Stayed,0,0,Female,0,,"37.555631, -120.911653",37.555631,-120.911653,0,20.7,0,0,0,,0,0,0,0,Credit Card,1,2130,0,Q3,0,4,0,California,0,0,0,39,762.45,0,1161.81,0.0,1924.26,1,0,95328,0 +70,28,44.38,,,67,Shasta,5418,One Year,United States,4827-LTQRJ,Stayed,1,0,Female,1,Fiber Optic,"40.617614, -122.512861",40.617614,-122.512861,1,110.6,1,2,1,,1,1,1,1,Credit Card,1,528,1,Q3,1,4,1,California,1,0,1,66,7210.85,0,2929.08,0.0,10139.93,0,1,96087,0 +43,53,26.32,,,23,Costa Mesa,5308,Two Year,United States,6859-QNXIQ,Stayed,1,1,Female,1,Fiber Optic,"33.678591, -117.905471",33.678591,-117.905471,1,113.1,1,5,10,,1,1,1,1,Bank Withdrawal,1,48207,1,Q3,1,3,0,California,1,1,1,72,8248.5,0,1895.04,0.0,10143.54,0,1,92626,0 +39,23,33.22,,,20,North Highlands,5943,Month-to-Month,United States,0129-KPTWJ,Stayed,0,1,Male,1,Fiber Optic,"38.671295, -121.388251",38.671295,-121.388251,1,94.65,0,0,9,,0,0,1,1,Bank Withdrawal,1,32202,0,Q3,1,3,0,California,1,1,1,72,6747.35,0,2391.84,0.0,9139.19,0,1,95660,0 +60,22,6.05,,,61,Sebastopol,5466,Two Year,United States,8390-FESFV,Stayed,0,1,Female,1,DSL,"38.398815, -122.861923",38.398815,-122.861923,0,84.5,1,0,0,,1,0,0,0,Bank Withdrawal,1,31266,1,Q3,0,4,0,California,1,1,1,62,5193.2,0,375.1,0.0,5568.3,0,1,95472,0 +52,3,30.75,,,39,Barstow,4842,Two Year,United States,4376-KFVRS,Stayed,0,1,Male,1,Fiber Optic,"34.965648, -117.001509",34.965648,-117.001509,1,114.05,1,0,5,Offer A,1,1,1,1,Credit Card,1,31293,1,Q3,1,3,0,California,1,1,1,72,8468.2,0,2214.0,0.0,10682.2,0,1,92311,0 +34,0,40.05,Other,Moved,83,San Francisco,2102,Month-to-Month,United States,0568-ONFPC,Churned,1,0,Male,0,,"37.720498, -122.443119",37.720498,-122.443119,1,25.9,1,1,1,Offer E,0,0,1,1,Bank Withdrawal,1,73117,0,Q3,1,1,0,California,0,0,0,5,135.0,0,200.25,0.0,335.25,0,0,94112,1 +45,0,12.97,,,70,Salton City,3076,One Year,United States,9229-RQABD,Stayed,0,0,Male,0,,"33.28156, -115.955541",33.28156,-115.955541,0,23.75,1,0,0,Offer D,0,0,0,0,Credit Card,1,799,0,Q3,0,4,0,California,0,0,0,18,424.5,0,233.46,0.0,657.96,0,0,92275,0 +77,30,0.0,,,49,National City,5829,Month-to-Month,United States,9591-YVTEB,Stayed,0,0,Male,1,DSL,"32.67102, -117.095235",32.67102,-117.095235,0,44.85,0,0,0,Offer B,1,1,1,0,Bank Withdrawal,0,62355,0,Q3,0,3,1,California,0,0,1,55,2479.05,0,0.0,0.0,2479.05,0,1,91950,0 +23,71,26.86,,,78,Penngrove,5232,Month-to-Month,United States,4482-FTFFX,Stayed,0,1,Male,1,DSL,"38.325599, -122.642352",38.325599,-122.642352,0,56.15,0,0,0,,0,0,0,0,Bank Withdrawal,1,3777,1,Q3,0,4,0,California,0,0,0,5,291.45,0,134.3,0.0,425.75,1,1,94951,0 +24,59,6.78,,,62,Scotts Valley,4654,Month-to-Month,United States,7363-QTBIW,Stayed,0,0,Female,1,Fiber Optic,"37.070177, -122.010077",37.070177,-122.010077,1,79.75,0,0,3,,0,0,1,1,Bank Withdrawal,1,14574,0,Q3,1,5,0,California,1,1,0,9,769.1,0,61.02,0.0,830.12,1,1,95066,0 +52,8,49.24,Competitor,Competitor offered higher download speeds,77,San Francisco,2418,Month-to-Month,United States,4550-EVXNY,Churned,0,0,Female,1,Fiber Optic,"37.786031, -122.437301",37.786031,-122.437301,0,69.65,0,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,33122,0,Q3,0,2,0,California,0,0,0,1,69.65,0,49.24,0.0,118.89,0,1,94115,1 +56,29,0.0,Competitor,Competitor offered more data,82,Reseda,5518,Month-to-Month,United States,7758-XKCBS,Churned,0,0,Male,1,DSL,"34.200175, -118.540958",34.200175,-118.540958,0,29.7,0,0,0,,0,0,1,0,Bank Withdrawal,0,68018,1,Q3,0,1,0,California,0,0,0,15,438.25,90,0.0,0.0,528.25,0,0,91335,1 +51,0,31.06,,,44,Chico,3985,Month-to-Month,United States,7808-DVWEP,Joined,0,0,Male,0,,"39.745712, -121.84333",39.745712,-121.84333,1,20.0,0,0,3,,0,0,0,1,Bank Withdrawal,1,35808,0,Q3,1,3,0,California,0,0,0,3,49.65,0,93.18,0.0,142.83,0,0,95926,0 +48,25,14.18,,,59,Rough And Ready,4544,Two Year,United States,0536-ESJEP,Stayed,0,0,Male,1,DSL,"39.225634, -121.156163",39.225634,-121.156163,1,74.55,0,0,8,,1,1,1,1,Bank Withdrawal,1,1601,0,Q3,1,4,0,California,1,1,1,54,4191.45,0,765.72,0.0,4957.17,0,1,95975,0 +23,26,18.83,Attitude,Attitude of support person,86,Long Beach,3905,Month-to-Month,United States,3834-XUIFC,Churned,0,0,Male,1,Fiber Optic,"33.771612, -118.143866",33.771612,-118.143866,0,85.2,1,0,0,Offer E,0,0,1,0,Credit Card,1,19034,0,Q3,0,1,0,California,1,1,0,7,602.55,0,131.81,0.0,734.36,1,1,90814,1 +46,14,11.45,,,62,Lebec,5133,Month-to-Month,United States,2920-RNCEZ,Joined,1,0,Male,1,Fiber Optic,"34.845861, -118.885163",34.845861,-118.885163,1,69.95,0,1,10,,0,0,1,1,Credit Card,1,1247,0,Q3,1,3,0,California,0,0,0,1,69.95,0,11.45,0.0,81.4,0,1,93243,0 +35,0,17.21,,,66,Washington,4424,Two Year,United States,3457-PQBYH,Stayed,1,0,Female,0,,"39.34128, -120.786867",39.34128,-120.786867,1,20.3,0,1,6,,0,0,0,1,Credit Card,1,145,0,Q3,1,3,0,California,0,0,0,58,1160.75,0,998.18,25.57,2133.36,0,0,95986,0 +62,0,29.18,,,50,Novato,4074,One Year,United States,8430-TWCBX,Stayed,0,0,Female,0,,"38.112166, -122.634384",38.112166,-122.634384,1,20.7,0,0,0,,0,0,0,1,Credit Card,1,24741,0,Q3,0,3,0,California,0,0,0,49,1032.05,0,1429.82,0.0,2461.87,0,0,94947,0 +57,4,33.54,,,61,Monterey Park,4885,One Year,United States,1950-KSVVJ,Stayed,0,1,Female,1,Fiber Optic,"34.050322, -118.147037",34.050322,-118.147037,1,113.3,1,0,1,Offer B,1,1,0,1,Mailed Check,1,33280,1,Q3,1,3,0,California,1,1,1,45,5032.25,0,1509.3,0.0,6541.55,0,1,91754,0 +19,0,3.28,,,51,Redondo Beach,4833,Two Year,United States,3768-VHXQO,Stayed,0,0,Male,0,,"33.873395, -118.37019",33.873395,-118.37019,1,24.85,1,0,9,Offer A,0,0,0,1,Credit Card,1,37322,0,Q3,1,4,0,California,0,0,0,67,1583.5,0,219.76,0.0,1803.26,1,0,90278,0 +36,0,4.89,,,60,Richgrove,4155,Two Year,United States,9365-CSLBQ,Stayed,1,0,Male,0,,"35.809921, -119.127437",35.809921,-119.127437,0,24.35,1,3,0,,0,0,0,0,Credit Card,1,2956,0,Q3,0,4,0,California,0,0,0,71,1654.6,0,347.19,0.0,2001.79,0,0,93261,0 +20,59,17.42,,,23,Oakland,2085,Month-to-Month,United States,0929-HYQEW,Joined,0,0,Male,1,DSL,"37.776523, -122.219268",37.776523,-122.219268,0,50.15,0,0,0,,0,1,1,0,Credit Card,1,54876,0,Q3,0,3,0,California,0,0,0,3,160.85,0,52.26,0.0,213.11,1,1,94601,0 +34,8,0.0,,,62,Vallejo,2854,Month-to-Month,United States,2582-FFFZR,Stayed,0,1,Female,1,DSL,"38.093701, -122.276589",38.093701,-122.276589,0,50.6,0,0,0,,0,0,1,0,Bank Withdrawal,0,159,0,Q3,0,4,0,California,1,1,1,22,1073.3,0,0.0,0.0,1073.3,0,1,94592,0 +54,22,20.48,Competitor,Competitor offered higher download speeds,91,Sausalito,5157,Month-to-Month,United States,5536-RTPWK,Churned,0,0,Male,1,Fiber Optic,"37.848641, -122.515692",37.848641,-122.515692,1,99.05,1,0,1,Offer B,1,0,1,1,Bank Withdrawal,1,11213,0,Q3,1,2,0,California,1,1,1,49,4853.75,0,1003.52,14.24,5843.03,0,1,94965,1 +34,23,47.72,,,43,San Diego,6034,One Year,United States,0422-UXFAP,Stayed,0,1,Female,1,Fiber Optic,"32.825086, -117.199424",32.825086,-117.199424,1,98.85,1,0,1,Offer B,0,0,1,1,Bank Withdrawal,1,51213,0,Q3,1,5,0,California,1,1,1,51,4947.55,130,2433.72,0.0,7511.27,0,0,92117,0 +32,57,13.13,Competitor,Competitor had better devices,87,Huntington Park,2483,Month-to-Month,United States,5919-TMRGD,Churned,1,0,Female,1,Fiber Optic,"33.97803, -118.217141",33.97803,-118.217141,0,79.35,0,3,0,,0,0,1,0,Bank Withdrawal,1,78114,0,Q3,0,1,0,California,0,0,1,1,79.35,0,13.13,0.0,92.48,0,1,90255,1 +53,10,21.39,,,44,Pioneertown,2770,Month-to-Month,United States,7398-LXGYX,Stayed,0,1,Male,1,Fiber Optic,"34.201108, -116.593456",34.201108,-116.593456,1,84.8,1,0,2,Offer B,0,1,1,1,Credit Card,1,354,0,Q3,1,4,0,California,0,0,0,44,3626.35,0,941.16,43.96,4523.55,0,1,92268,0 +74,24,28.54,,,20,Strathmore,3568,One Year,United States,7251-LJBQN,Stayed,0,1,Female,1,Fiber Optic,"36.141319, -119.129075",36.141319,-119.129075,0,103.75,1,0,0,,0,0,1,0,Credit Card,1,5689,1,Q3,0,3,1,California,1,0,1,40,4188.4,0,1141.6,0.0,5330.0,0,1,93267,0 +23,0,27.72,,,34,Tarzana,3800,One Year,United States,4709-LKHYG,Stayed,0,0,Female,0,,"34.157137, -118.548511",34.157137,-118.548511,1,20.0,0,0,6,Offer C,0,0,0,1,Bank Withdrawal,1,27424,0,Q3,1,5,0,California,0,0,0,29,540.05,0,803.88,0.0,1343.93,1,0,91356,0 +53,17,16.58,Dissatisfaction,Network reliability,91,El Segundo,3469,Month-to-Month,United States,6101-IMRMM,Churned,0,1,Male,1,Fiber Optic,"33.917145, -118.401554",33.917145,-118.401554,0,94.5,0,0,0,Offer E,0,0,0,0,Mailed Check,1,16041,0,Q3,0,2,0,California,1,1,1,6,575.45,10,99.48,0.0,684.93,0,0,90245,1 +63,0,45.7,,,77,Gonzales,5823,One Year,United States,4795-UXVCJ,Stayed,0,0,Male,0,,"36.52588, -121.396719",36.52588,-121.396719,0,19.8,0,0,0,Offer C,0,0,0,0,Credit Card,1,9023,0,Q3,0,3,0,California,0,0,0,26,457.3,0,1188.2,0.0,1645.5,0,0,93926,0 +78,12,17.23,Competitor,Competitor offered higher download speeds,74,Lake Forest,3621,Month-to-Month,United States,4631-OACRM,Churned,0,0,Male,1,Fiber Optic,"33.644849, -117.684254",33.644849,-117.684254,0,79.4,0,0,0,,0,0,1,0,Bank Withdrawal,1,59176,0,Q3,0,1,1,California,1,0,0,15,1156.1,0,258.45,0.0,1414.55,0,1,92630,1 +47,11,4.02,Competitor,Competitor had better devices,87,Alpaugh,4895,Month-to-Month,United States,6959-UWKHF,Churned,0,0,Male,1,Cable,"35.869626, -119.498771",35.869626,-119.498771,0,42.9,0,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,1054,0,Q3,0,1,0,California,0,0,0,1,42.9,0,4.02,0.0,46.92,0,1,93201,1 +37,7,0.0,,,68,Ballico,4348,Month-to-Month,United States,8644-XYTSV,Stayed,0,0,Male,1,DSL,"37.4695, -120.672724",37.4695,-120.672724,1,40.15,0,0,1,Offer B,0,1,1,1,Bank Withdrawal,0,809,0,Q3,1,4,0,California,0,0,1,42,1626.05,0,0.0,0.0,1626.05,0,1,95303,0 +38,19,5.36,,,38,Desert Hot Springs,2432,Month-to-Month,United States,4273-MBHYA,Joined,1,0,Female,1,Fiber Optic,"33.832799, -116.250973",33.832799,-116.250973,0,89.35,0,1,0,,0,0,1,0,Bank Withdrawal,1,5529,0,Q3,0,3,0,California,1,1,1,1,89.35,0,5.36,0.0,94.71,0,1,92241,0 +64,0,39.3,,,31,Pomona,4382,Two Year,United States,6976-BWGLQ,Stayed,1,0,Female,0,,"34.042286, -117.756106",34.042286,-117.756106,1,25.2,1,3,1,Offer A,0,0,0,1,Bank Withdrawal,1,69974,0,Q3,1,3,0,California,0,0,0,72,1787.35,0,2829.6,0.0,4616.95,0,0,91766,0 +33,16,5.16,Price,Extra data charges,89,San Jose,4162,Month-to-Month,United States,3945-GFWQL,Churned,1,0,Female,1,DSL,"37.333851, -121.891147",37.333851,-121.891147,0,44.55,0,1,0,,0,0,1,0,Bank Withdrawal,1,561,0,Q3,0,3,0,California,0,0,0,12,480.6,0,61.92,18.21,524.31,0,0,95113,1 +20,69,32.29,,,27,San Juan Bautista,5468,Two Year,United States,2516-XSJKX,Stayed,1,0,Female,1,DSL,"36.810568, -121.503022",36.810568,-121.503022,1,78.45,0,2,1,,1,1,0,1,Bank Withdrawal,1,3402,1,Q3,1,3,0,California,1,1,1,41,3126.45,0,1323.89,0.0,4450.34,1,1,95045,0 +45,12,32.44,Competitor,Competitor had better devices,89,Fresno,3522,Month-to-Month,United States,6982-SSHFK,Churned,0,0,Male,1,DSL,"36.768774, -119.762633",36.768774,-119.762633,0,44.4,0,0,0,Offer E,0,0,0,0,Mailed Check,1,31180,0,Q3,0,1,0,California,0,0,0,1,44.4,0,32.44,0.0,76.84,0,1,93703,1 +72,17,36.27,,,51,Albion,3468,Month-to-Month,United States,6458-CYIDZ,Stayed,0,0,Female,1,Fiber Optic,"39.225694, -123.717354",39.225694,-123.717354,0,80.7,0,0,0,Offer E,1,1,0,0,Bank Withdrawal,1,1054,0,Q3,0,4,1,California,0,0,0,5,374.8,0,181.35,0.0,556.15,0,1,95410,0 +46,13,43.57,,,23,Riverdale,4754,Two Year,United States,0320-DWVTU,Stayed,0,1,Female,1,Fiber Optic,"36.452211, -119.94575",36.452211,-119.94575,0,99.5,0,0,0,Offer B,1,1,0,0,Credit Card,1,5729,1,Q3,0,3,0,California,1,1,0,53,5424.25,0,2309.21,0.0,7733.46,0,1,93656,0 +33,20,31.61,Competitor,Competitor offered higher download speeds,76,Sausalito,5646,Month-to-Month,United States,5095-AESKG,Churned,0,0,Female,1,Fiber Optic,"37.848641, -122.515692",37.848641,-122.515692,1,91.5,1,0,1,,1,0,1,1,Credit Card,1,11213,0,Q3,1,3,0,California,1,1,0,3,242.95,10,94.83,0.0,347.78,0,0,94965,1 +59,15,14.65,,,32,Big Bear City,2962,Month-to-Month,United States,3577-AMVUX,Joined,0,1,Male,1,Cable,"34.278967, -116.773825",34.278967,-116.773825,0,55.05,0,0,0,,0,0,0,0,Credit Card,1,9899,1,Q3,0,4,0,California,0,0,0,1,55.05,0,14.65,0.0,69.7,0,1,92314,0 +24,0,34.16,,,44,Mission Hills,4610,Two Year,United States,3785-KTYSH,Stayed,0,0,Male,0,,"34.266389, -118.459744",34.266389,-118.459744,0,24.6,1,0,0,,0,0,0,0,Credit Card,1,17112,0,Q3,0,5,0,California,0,0,0,53,1279.0,0,1810.48,37.68,3051.8,1,0,91345,0 +33,29,34.49,,,62,Desert Hot Springs,5976,Month-to-Month,United States,1170-SASML,Stayed,0,1,Female,1,Fiber Optic,"33.948558, -116.516976",33.948558,-116.516976,1,85.4,1,0,6,Offer A,1,0,1,1,Bank Withdrawal,1,22796,0,Q3,1,5,0,California,0,0,0,69,5869.4,0,2379.81,0.0,8249.21,0,1,92240,0 +51,8,3.81,,,34,Chula Vista,4535,Month-to-Month,United States,7011-CVEUC,Stayed,0,0,Male,1,Fiber Optic,"32.607964, -117.059459",32.607964,-117.059459,1,95.7,0,0,7,,0,0,1,1,Credit Card,1,71126,1,Q3,1,5,0,California,1,1,1,25,2338.35,0,95.25,0.0,2433.6,0,1,91911,0 +47,6,3.12,,,34,Sacramento,5238,One Year,United States,2486-WYVVE,Stayed,0,1,Male,1,DSL,"38.490508, -121.284171",38.490508,-121.284171,1,79.3,1,0,1,,0,0,1,1,Credit Card,1,592,1,Q3,1,5,0,California,1,1,1,31,2484.0,0,96.72,0.0,2580.72,0,1,95830,0 +47,18,7.31,Competitor,Competitor offered more data,73,Woodland,4336,Month-to-Month,United States,6633-MPWBS,Churned,0,0,Male,1,DSL,"38.694081, -121.694431",38.694081,-121.694431,0,49.2,0,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,15022,1,Q3,0,1,0,California,0,0,0,5,216.9,0,36.55,0.0,253.45,0,1,95776,1 +79,15,0.0,Competitor,Competitor made better offer,73,San Diego,3561,Month-to-Month,United States,3317-HRTNN,Churned,0,0,Female,1,DSL,"32.787836, -117.232367",32.787836,-117.232376,0,45.7,0,0,0,,0,0,0,0,Bank Withdrawal,0,46086,0,Q3,0,3,1,California,1,0,1,5,198.0,0,0.0,0.0,198.0,0,1,92109,1 +40,13,22.23,,,78,Amboy,2115,Month-to-Month,United States,3489-HHPFY,Joined,0,0,Female,1,Fiber Optic,"34.559882, -115.637164",34.559882,-115.637164,1,84.05,1,0,9,,0,0,1,1,Bank Withdrawal,1,42,0,Q3,1,5,0,California,0,0,1,2,134.05,0,44.46,0.0,178.51,0,1,92304,0 +42,16,0.0,,,30,Grimes,4601,Two Year,United States,8819-WFGGJ,Stayed,0,1,Male,1,Cable,"39.033058, -121.895718",39.033058,-121.895718,1,54.1,0,0,7,Offer A,0,1,1,1,Bank Withdrawal,0,531,0,Q3,1,3,0,California,1,1,1,68,3794.5,0,0.0,0.0,3794.5,0,1,95950,0 +67,4,0.0,,,38,Dos Rios,5715,One Year,United States,0723-VSOBE,Stayed,0,0,Female,1,Cable,"39.756049, -123.358701",39.756049,-123.358701,0,34.2,0,0,0,Offer B,0,0,0,0,Bank Withdrawal,0,91,0,Q3,0,3,1,California,1,0,0,45,1596.6,0,0.0,0.0,1596.6,0,0,95429,0 +34,14,24.22,,,34,Santa Ana,3738,Month-to-Month,United States,8378-LKJAF,Stayed,1,1,Male,1,Fiber Optic,"33.719869, -117.907063",33.719869,-117.907063,1,101.15,1,1,9,,0,0,1,1,Credit Card,1,91188,0,Q3,1,3,0,California,1,1,1,38,3956.7,0,920.36,0.0,4877.06,0,1,92704,0 +36,5,30.96,Dissatisfaction,Product dissatisfaction,87,San Luis Obispo,3420,Month-to-Month,United States,6689-KXGBO,Churned,0,0,Female,1,DSL,"35.233745, -120.626442",35.233745,-120.626442,0,50.55,0,0,0,,1,0,0,0,Bank Withdrawal,1,27047,0,Q3,0,1,0,California,0,0,0,1,50.55,0,30.96,0.0,81.51,0,1,93401,1 +69,14,19.92,,,56,Rancho Santa Fe,4045,One Year,United States,6035-BXTTY,Stayed,0,0,Female,1,DSL,"33.012751, -117.200617",33.012751,-117.200617,0,54.65,0,0,0,,1,0,0,0,Bank Withdrawal,1,7615,1,Q3,0,5,1,California,0,0,0,32,1830.1,10,637.44,0.0,2477.54,0,0,92067,0 +19,53,6.91,Dissatisfaction,Limited range of services,87,Los Angeles,2330,Month-to-Month,United States,0697-ZMSWS,Churned,0,0,Male,1,Fiber Optic,"34.017697, -118.200577",34.017697,-118.200577,0,85.65,1,0,0,,0,0,1,0,Bank Withdrawal,1,47487,0,Q3,0,1,0,California,1,1,0,4,338.9,0,27.64,0.0,366.54,1,1,90023,1 +49,0,32.47,,,29,Camino,5964,One Year,United States,8748-HFWBO,Stayed,1,0,Male,0,,"38.748316, -120.675512",38.748316,-120.675512,1,19.9,0,3,2,Offer D,0,0,0,1,Credit Card,1,4829,0,Q3,1,5,0,California,0,0,0,19,357.7,0,616.93,0.0,974.63,0,0,95709,0 +27,48,0.0,Competitor,Competitor offered higher download speeds,72,San Jose,5182,One Year,United States,4081-DYXAV,Churned,0,0,Female,1,DSL,"37.294926, -121.894763",37.294926,-121.894763,0,44.85,0,0,0,,0,0,1,0,Credit Card,0,46185,0,Q3,0,3,0,California,1,1,1,19,893.55,0,0.0,0.0,893.55,1,1,95125,1 +53,7,0.0,Dissatisfaction,Product dissatisfaction,77,Beale Afb,3615,Month-to-Month,United States,1432-FPAXX,Churned,0,0,Female,1,DSL,"39.125311, -121.392283",39.125311,-121.392283,0,30.6,0,0,0,,1,0,1,0,Bank Withdrawal,0,5654,0,Q3,0,2,0,California,0,0,0,29,856.35,0,0.0,0.0,856.35,0,1,95903,1 +76,16,20.42,,,55,San Martin,4162,Two Year,United States,7576-JMYWV,Stayed,1,0,Female,1,Fiber Optic,"37.084697, -121.606417",37.084697,-121.606417,1,110.2,1,1,7,Offer B,1,1,1,1,Bank Withdrawal,1,5671,1,Q3,1,3,1,California,1,0,1,46,4972.1,0,939.32,0.0,5911.42,0,1,95046,0 +26,0,17.3,,,65,Palo Alto,2400,One Year,United States,5849-ASHZJ,Stayed,1,0,Male,0,,"37.416159, -122.131337",37.416159,-122.131337,0,20.05,0,3,0,,0,0,0,0,Credit Card,1,24492,0,Q3,0,3,0,California,0,0,0,27,552.9,0,467.1,0.0,1020.0,1,0,94306,0 +32,17,15.1,,,35,San Jose,5386,Two Year,United States,6900-RBKER,Stayed,0,1,Male,1,Fiber Optic,"37.186141, -121.843554",37.186141,-121.843554,0,89.45,1,0,0,Offer B,0,0,1,0,Credit Card,1,37090,0,Q3,0,3,0,California,1,1,0,52,4577.75,0,785.2,18.89,5344.06,0,1,95120,0 +65,26,33.25,Attitude,Attitude of support person,96,San Jose,4687,Month-to-Month,United States,8111-SLLHI,Churned,0,1,Male,1,Fiber Optic,"37.316146, -121.936285",37.316146,-121.936285,1,105.65,1,0,1,,1,0,1,1,Bank Withdrawal,1,32804,0,Q3,1,3,1,California,1,1,1,39,4284.8,0,1296.75,0.0,5581.55,0,1,95128,1 +34,0,45.83,,,67,Foresthill,4195,Month-to-Month,United States,8735-NBLWT,Stayed,1,0,Male,0,,"39.031876, -120.811141",39.031876,-120.811141,0,20.4,0,2,0,Offer E,0,0,0,0,Credit Card,1,5714,0,Q3,0,4,0,California,0,0,0,9,184.1,0,412.47,0.0,596.57,0,0,95631,0 +55,0,13.83,,,23,Oakland,2049,Month-to-Month,United States,7094-MSZAO,Stayed,1,0,Male,0,,"37.808731, -122.238708",37.808731,-122.238708,1,20.05,0,3,7,,0,0,1,1,Credit Card,1,29964,0,Q3,1,4,0,California,0,0,0,10,218.5,0,138.3,0.0,356.8,0,0,94610,0 +31,24,11.73,Competitor,Competitor made better offer,88,San Diego,3037,Month-to-Month,United States,2082-CEFLT,Churned,0,0,Male,1,DSL,"32.787836, -117.232376",32.787836,-117.232376,0,45.6,0,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,46086,0,Q3,0,1,0,California,0,0,0,1,45.6,0,11.73,0.0,57.33,0,1,92109,1 +24,0,18.31,,,57,La Grange,2574,Two Year,United States,5542-NKVRU,Stayed,0,0,Female,0,,"37.666587, -120.411517",37.666587,-120.411517,0,20.75,0,0,0,Offer B,0,0,1,0,Bank Withdrawal,1,1749,0,Q3,0,3,0,California,0,0,0,42,844.45,0,769.02,0.0,1613.47,1,0,95329,0 +32,3,25.48,,,75,Seaside,4332,Two Year,United States,1937-OTUKY,Stayed,0,1,Female,1,Fiber Optic,"36.625114, -121.823565",36.625114,-121.823565,1,98.2,1,0,1,,0,1,1,1,Bank Withdrawal,1,38244,1,Q3,1,3,0,California,0,0,1,72,7015.9,0,1834.56,0.0,8850.46,0,1,93955,0 +32,8,0.0,,,31,Avery,2675,Month-to-Month,United States,4819-HJPIW,Stayed,0,0,Male,1,DSL,"38.208336, -120.339938",38.208336,-120.339938,0,25.15,0,0,0,,0,0,0,0,Credit Card,0,115,0,Q3,0,3,0,California,0,0,0,18,476.8,0,0.0,0.0,476.8,0,1,95224,0 +52,0,43.52,,,78,Echo Lake,4125,Two Year,United States,3777-XROBG,Stayed,1,0,Female,0,,"38.851842, -120.076204",38.851842,-120.076204,1,19.55,0,2,4,,0,0,0,1,Credit Card,1,69,0,Q3,1,4,0,California,0,0,0,58,1079.65,0,2524.16,0.0,3603.81,0,0,95721,0 +44,0,27.08,,,21,Arnold,5916,Month-to-Month,United States,6286-SUUWT,Joined,0,0,Male,0,,"38.32153, -120.236358",38.32153,-120.236358,0,19.95,0,0,0,Offer E,0,0,0,0,Credit Card,1,5159,0,Q3,0,4,0,California,0,0,0,1,19.95,0,27.08,0.0,47.03,0,0,95223,0 +30,27,3.69,,,77,Milpitas,4422,One Year,United States,5832-TRLPB,Stayed,0,1,Male,1,Cable,"37.441931, -121.878502",37.441931,-121.878502,0,75.35,0,0,0,,0,0,1,0,Bank Withdrawal,1,62848,1,Q3,0,3,0,California,1,1,1,29,2243.9,0,107.01,2.24,2348.67,0,1,95035,0 +58,5,21.14,,,49,Meadow Vista,3139,Month-to-Month,United States,3853-LYGAM,Stayed,0,1,Male,1,Fiber Optic,"39.003358, -121.022539",39.003358,-121.022539,0,95.65,1,0,0,,0,0,1,0,Bank Withdrawal,1,3747,1,Q3,0,4,0,California,1,1,0,17,1640.0,0,359.38,0.0,1999.38,0,1,95722,0 +70,10,29.3,,,58,Glendale,4222,Month-to-Month,United States,8016-NCFVO,Stayed,0,1,Male,1,Fiber Optic,"34.153338, -118.262974",34.153338,-118.262974,0,116.5,1,0,0,,1,1,1,0,Bank Withdrawal,1,14493,1,Q3,0,4,1,California,1,0,1,55,6382.55,0,1611.5,0.0,7994.05,0,1,91203,0 +68,12,9.09,Other,Don't know,89,San Diego,4074,Month-to-Month,United States,6005-OBZPH,Churned,0,0,Female,1,Fiber Optic,"32.886925, -117.152162",32.886925,-117.152162,0,89.15,1,0,0,Offer C,1,0,1,0,Bank Withdrawal,1,74232,0,Q3,0,1,1,California,0,0,1,26,2277.65,0,236.34,0.0,2513.99,0,1,92126,1 +23,69,44.92,,,66,Fresno,5762,Two Year,United States,7408-OFWXJ,Stayed,0,1,Female,1,DSL,"36.757345, -119.818274",36.757345,-119.818274,1,89.8,1,0,3,,1,1,0,1,Credit Card,1,16346,1,Q3,1,3,0,California,1,1,1,72,6510.45,0,3234.24,0.0,9744.69,1,1,93728,0 +27,59,30.6,,,54,Essex,4727,One Year,United States,8910-ICHIU,Stayed,0,1,Female,1,Fiber Optic,"34.9436, -115.287901",34.9436,-115.287901,0,95.65,0,0,0,Offer B,1,1,1,0,Credit Card,1,115,0,Q3,0,3,0,California,0,0,1,46,4664.2,0,1407.6,0.0,6071.8,1,1,92332,0 +78,14,1.28,Competitor,Competitor made better offer,71,Modesto,3172,Month-to-Month,United States,2012-NWRPA,Churned,0,1,Female,1,Fiber Optic,"37.672906, -120.946594",37.672906,-120.946594,1,99.55,1,0,1,Offer D,0,0,1,1,Bank Withdrawal,1,47613,0,Q3,1,3,1,California,1,0,1,11,1131.2,0,14.08,0.0,1145.28,0,1,95355,1 +59,0,33.0,,,77,La Honda,4742,Two Year,United States,3612-YVGSJ,Stayed,0,0,Female,0,,"37.285677, -122.224165",37.285677,-122.224165,1,24.45,1,0,10,,0,0,1,1,Credit Card,1,1622,0,Q3,1,5,0,California,0,0,0,71,1681.6,0,2343.0,0.0,4024.6,0,0,94020,0 +73,30,1.34,,,39,Placentia,4988,Two Year,United States,7322-OCWHC,Stayed,0,1,Male,1,Fiber Optic,"33.881158, -117.854783",33.881158,-117.854783,1,93.05,1,0,10,Offer A,1,1,1,1,Bank Withdrawal,1,48170,1,Q3,1,3,1,California,0,0,0,72,6735.05,0,96.48,0.0,6831.53,0,1,92870,0 +19,58,23.27,,,39,Columbia,5453,Two Year,United States,7975-JMZNT,Stayed,0,1,Male,1,DSL,"38.085839, -120.37855",38.085839,-120.37855,1,91.7,1,0,1,Offer A,1,1,0,1,Bank Withdrawal,1,2144,1,Q3,1,3,0,California,1,1,1,66,6075.9,0,1535.82,0.0,7611.72,1,1,95310,0 +55,2,42.16,Other,Don't know,82,Salinas,4676,Month-to-Month,United States,8433-WXGNA,Churned,0,0,Male,1,Cable,"36.722898, -121.633648",36.722898,-121.633648,0,75.7,0,0,0,,0,1,1,0,Bank Withdrawal,1,53946,0,Q3,0,1,0,California,0,0,0,2,189.2,0,84.32,0.0,273.52,0,1,93906,1 +33,3,21.03,,,31,San Jacinto,3684,Month-to-Month,United States,6402-EJMWF,Stayed,0,0,Male,1,DSL,"33.796568, -116.924723",33.796568,-116.924723,0,55.3,0,0,0,,0,0,1,0,Credit Card,1,21349,0,Q3,0,4,0,California,1,1,0,4,238.5,0,84.12,0.0,322.62,0,1,92583,0 +53,24,22.86,Competitor,Competitor offered more data,85,Anaheim,2075,Month-to-Month,United States,4614-NUVZD,Churned,0,0,Female,1,Fiber Optic,"33.848733, -117.788357",33.848733,-117.788357,0,81.1,0,0,0,,0,0,1,0,Bank Withdrawal,1,36301,0,Q3,0,3,0,California,1,1,0,1,81.1,0,22.86,0.0,103.96,0,1,92807,1 +56,0,15.21,,,78,Sunland,5478,Two Year,United States,5893-KCLGT,Stayed,1,0,Female,0,,"34.282704, -118.312929",34.282704,-118.312929,0,19.75,0,2,0,,0,0,1,0,Credit Card,1,18752,0,Q3,0,4,0,California,0,0,0,72,1567.0,0,1095.12,25.98,2636.14,0,0,91040,0 +47,21,0.0,,,29,San Leandro,3518,Month-to-Month,United States,2862-PFNIK,Joined,1,0,Male,1,Cable,"37.704384, -122.126703",37.704384,-122.126703,0,24.7,0,3,0,,0,0,1,0,Bank Withdrawal,0,36568,0,Q3,0,4,0,California,0,0,0,1,24.7,0,0.0,0.0,24.7,0,0,94578,0 +80,18,13.84,Dissatisfaction,Service dissatisfaction,93,Pomona,4423,One Year,United States,8327-LZKAS,Churned,0,1,Female,1,Cable,"34.083086, -117.737997",34.083086,-117.737997,1,107.55,1,0,1,,0,0,1,1,Bank Withdrawal,1,46626,1,Q3,1,2,1,California,1,0,1,43,4533.9,140,595.12,0.0,5269.02,0,0,91767,1 +34,25,41.14,Dissatisfaction,Service dissatisfaction,66,Dobbins,5411,One Year,United States,3685-YLCMQ,Churned,0,1,Male,1,Fiber Optic,"39.381174, -121.21191",39.381174,-121.21191,0,104.65,1,0,0,Offer B,0,0,1,0,Bank Withdrawal,1,614,1,Q3,0,2,0,California,1,1,1,58,6219.6,40,2386.12,0.0,8645.72,0,0,95935,1 +29,41,49.74,,,54,Fremont,6035,Two Year,United States,6625-IUTTT,Stayed,0,1,Male,1,Cable,"37.572273, -121.964583",37.572273,-121.964583,0,65.55,0,0,0,Offer A,0,1,0,0,Bank Withdrawal,1,66543,0,Q3,0,4,0,California,1,1,0,67,4361.55,40,3332.58,0.0,7734.13,1,0,94536,0 +34,13,20.27,,,26,Potter Valley,4093,One Year,United States,4759-PXTAN,Stayed,0,0,Female,1,DSL,"39.408634, -123.045516",39.408634,-123.045516,1,80.1,1,0,7,,1,0,1,1,Bank Withdrawal,1,1884,1,Q3,1,5,0,California,1,1,1,59,4693.2,0,1195.93,0.0,5889.13,0,1,95469,0 +57,11,17.19,,,43,Carlotta,5763,Month-to-Month,United States,4338-EYCER,Stayed,0,0,Male,1,DSL,"40.497283, -123.93037",40.497283,-123.93037,1,54.6,0,0,4,,0,0,0,1,Bank Withdrawal,1,1072,0,Q3,1,3,0,California,0,0,1,21,1125.2,0,360.99,0.0,1486.19,0,1,95528,0 +62,17,43.51,Price,Long distance charges,90,Pine Grove,3716,Month-to-Month,United States,0876-WDUUZ,Churned,0,0,Female,1,Fiber Optic,"38.400264, -120.641274",38.400264,-120.641274,0,85.4,0,0,0,Offer E,0,0,1,0,Credit Card,1,4354,1,Q3,0,2,0,California,1,1,0,5,425.9,0,217.55,0.0,643.45,0,1,95665,1 +21,0,38.6,,,70,Santa Cruz,3402,Month-to-Month,United States,4712-UYOOI,Stayed,1,0,Female,0,,"36.993451, -122.098858",36.993451,-122.098858,1,20.0,0,3,4,,0,0,0,1,Bank Withdrawal,1,43192,0,Q3,1,3,0,California,0,0,0,20,417.65,0,772.0,9.73,1179.92,1,0,95060,0 +80,10,41.57,,,23,Dunnigan,5041,Two Year,United States,4948-WBBKL,Stayed,0,0,Female,1,Fiber Optic,"38.931425, -121.946081",38.931425,-121.946081,0,74.9,1,0,0,Offer C,0,0,1,0,Bank Withdrawal,1,19,0,Q3,0,3,1,California,0,0,0,36,2659.45,0,1496.52,0.0,4155.97,0,1,95937,0 +33,0,4.15,,,37,Concord,4993,Two Year,United States,3261-CQXOL,Stayed,1,0,Female,0,,"37.971421, -121.971504",37.971421,-121.971504,1,25.45,1,2,0,Offer A,0,0,0,1,Bank Withdrawal,1,39888,0,Q3,0,3,0,California,0,0,0,71,1813.35,0,294.65,0.0,2108.0,0,0,94521,0 +28,0,26.49,,,27,Vallejo,3408,Two Year,United States,8917-FAEMR,Stayed,0,0,Female,0,,"38.104705, -122.247387",38.104705,-122.247387,0,19.85,0,0,0,,0,0,0,0,Credit Card,1,37218,0,Q3,0,3,0,California,0,0,0,37,784.25,0,980.13,0.0,1764.38,1,0,94590,0 +75,22,16.05,Attitude,Attitude of service provider,83,Midway City,3669,Month-to-Month,United States,5931-FLJJF,Churned,0,0,Male,1,Fiber Optic,"33.744439, -117.98588",33.744439,-117.98588,1,70.1,0,0,1,,0,0,1,1,Credit Card,1,8660,0,Q3,1,2,1,California,0,0,0,7,467.55,0,112.35,20.23,559.67,0,1,92655,1 +50,0,1.2,,,49,Shingletown,3058,One Year,United States,9801-NOSHQ,Stayed,1,0,Male,0,,"40.497441, -121.827524",40.497441,-121.827524,0,19.8,0,3,0,Offer D,0,0,0,0,Credit Card,1,4231,0,Q3,0,3,0,California,0,0,0,23,465.45,0,27.6,0.0,493.05,0,0,96088,0 +57,6,14.38,Attitude,Attitude of support person,90,Lodi,5671,Month-to-Month,United States,0135-NMXAP,Churned,0,0,Female,1,Fiber Optic,"38.123544, -121.159078",38.123544,-121.159078,0,89.75,1,0,0,Offer D,1,0,1,0,Bank Withdrawal,1,45755,0,Q3,0,3,0,California,0,0,1,12,1052.4,0,172.56,0.0,1224.96,0,1,95240,1 +40,27,3.78,,,56,Junction City,6365,One Year,United States,3567-PQTSO,Stayed,1,1,Male,1,Fiber Optic,"40.913192, -123.06597",40.913192,-123.06597,1,105.25,1,1,7,Offer B,1,0,1,1,Bank Withdrawal,1,734,0,Q3,1,3,0,California,1,1,1,53,5576.3,0,200.34,0.0,5776.64,0,1,96048,0 +56,53,8.18,,,41,La Mesa,6136,Month-to-Month,United States,0701-RFGFI,Stayed,1,0,Female,1,Fiber Optic,"32.759327, -116.99726",32.759327,-116.99726,1,95.4,1,6,6,Offer B,0,0,1,1,Bank Withdrawal,1,44652,0,Q3,1,5,0,California,1,1,1,49,4613.95,0,400.82,0.0,5014.77,0,1,91941,0 +26,52,23.06,Attitude,Attitude of support person,86,Vallejo,5460,Month-to-Month,United States,2725-KXXWT,Churned,0,0,Male,1,Fiber Optic,"38.161321, -122.271588",38.161321,-122.271588,1,90.75,0,0,0,Offer E,0,0,1,1,Bank Withdrawal,1,42209,0,Q3,0,3,0,California,1,1,1,1,90.75,0,23.06,0.0,113.81,1,1,94589,1 +25,48,4.0,Competitor,Competitor made better offer,91,San Diego,5292,Month-to-Month,United States,2082-OJVTK,Churned,0,1,Male,1,Fiber Optic,"32.787836, -117.232372",32.787836,-117.232376,1,89.2,1,0,1,,0,0,1,1,Bank Withdrawal,1,46086,0,Q3,1,1,0,California,1,1,0,29,2698.35,0,116.0,0.0,2814.35,1,1,92109,1 +75,27,13.63,Dissatisfaction,Network reliability,89,Nice,3077,Month-to-Month,United States,9134-CEQMF,Churned,0,0,Male,1,Fiber Optic,"39.12334, -122.838198",39.12334,-122.838198,1,89.5,0,0,1,Offer E,0,0,1,1,Bank Withdrawal,1,2223,0,Q3,1,2,1,California,1,0,1,7,676.7,0,95.41,0.0,772.11,0,1,95464,1 +78,9,25.51,,,70,Mineral,4915,Two Year,United States,8875-AKBYH,Stayed,0,0,Male,1,Fiber Optic,"40.408796, -121.579609",40.408796,-121.579609,0,84.35,1,0,0,Offer D,0,0,1,0,Bank Withdrawal,1,124,0,Q3,0,4,1,California,0,0,1,20,1745.2,10,510.2,0.0,2265.4,0,0,96063,0 +60,22,33.97,,,35,Montgomery Creek,5796,Month-to-Month,United States,9828-QHFBK,Stayed,0,0,Male,1,DSL,"40.877552, -121.885884",40.877552,-121.885884,0,51.15,0,0,0,,0,1,1,0,Bank Withdrawal,1,431,0,Q3,0,3,0,California,0,0,0,24,1275.7,0,815.28,0.0,2090.98,0,1,96065,0 +49,0,27.93,,,52,Arcadia,4185,Two Year,United States,9430-NKQLY,Stayed,1,0,Male,0,,"34.137319, -118.029837",34.137319,-118.029837,1,25.1,1,2,7,Offer A,0,0,1,1,Credit Card,1,30028,0,Q3,1,3,0,California,0,0,0,72,1790.8,0,2010.96,46.81,3754.95,0,0,91006,0 +58,28,32.27,,,33,Round Mountain,3937,One Year,United States,1536-YHDOE,Stayed,1,0,Male,1,Cable,"40.923558, -122.059933",40.923558,-122.059933,1,62.1,1,3,10,,0,1,1,1,Credit Card,1,459,1,Q3,1,3,0,California,0,0,0,17,1096.65,0,548.59,0.0,1645.24,0,1,96084,0 +28,27,9.76,Competitor,Competitor made better offer,86,San Diego,4559,Month-to-Month,United States,8835-VSDSE,Churned,0,0,Female,1,Cable,"32.961064, -117.134917",32.961064,-117.134917,1,70.7,0,0,1,Offer E,0,0,1,1,Bank Withdrawal,1,47224,0,Q3,1,2,0,California,0,0,0,2,141.45,0,19.52,0.0,160.97,1,1,92129,1 +39,3,37.5,,,31,Calpine,4633,Month-to-Month,United States,1478-VPOAD,Joined,0,0,Female,1,DSL,"39.672813, -120.456699",39.672813,-120.456699,0,43.8,0,0,0,Offer E,0,0,0,0,Bank Withdrawal,1,322,0,Q3,0,5,0,California,0,0,0,1,43.8,0,37.5,0.0,81.3,0,1,96124,0 +75,11,42.19,,,72,Davenport,4368,Two Year,United States,7693-QPEFS,Stayed,0,0,Male,1,Fiber Optic,"37.114335, -122.237162",37.114335,-122.237162,0,72.95,1,0,0,Offer B,0,0,1,0,Bank Withdrawal,1,857,0,Q3,0,3,1,California,0,0,0,52,3829.75,0,2193.88,0.0,6023.63,0,1,95017,0 +39,12,0.0,Price,Price too high,76,Pescadero,5768,Month-to-Month,United States,9227-LUNBG,Churned,0,0,Female,1,DSL,"37.22565, -122.297533",37.22565,-122.297533,0,24.6,0,0,0,,0,0,0,0,Bank Withdrawal,0,2055,0,Q3,0,2,0,California,0,0,0,1,24.6,0,0.0,0.0,24.6,0,1,94060,1 +52,0,26.85,,,48,Heber,5355,One Year,United States,9442-JTWDL,Stayed,0,0,Female,0,,"32.730583, -115.501083",32.730583,-115.501083,0,20.05,0,0,0,,0,0,0,0,Credit Card,1,3535,0,Q3,0,4,0,California,0,0,0,11,237.7,0,295.35,0.0,533.05,0,0,92249,0 +29,52,7.6,,,64,San Jose,4852,Month-to-Month,United States,6217-TOWGS,Stayed,0,0,Female,1,DSL,"37.333851, -121.891147",37.333851,-121.891147,1,75.4,1,0,5,Offer D,1,0,1,1,Bank Withdrawal,1,561,0,Q3,1,3,0,California,1,1,1,17,1322.55,0,129.2,0.0,1451.75,1,1,95113,0 +21,51,49.29,Other,Don't know,85,Pope Valley,4630,One Year,United States,6769-DCQLI,Churned,0,1,Male,1,Fiber Optic,"38.672708, -122.403219",38.672708,-122.403219,0,105.0,0,0,0,,1,0,1,0,Bank Withdrawal,1,494,1,Q3,0,2,0,California,1,1,1,52,5426.85,0,2563.08,0.0,7989.93,1,1,94567,1 +59,15,42.08,,,60,Somerset,5461,One Year,United States,9356-AXGMP,Stayed,0,1,Male,1,Fiber Optic,"38.606703, -120.586659",38.606703,-120.586659,1,110.7,1,0,9,Offer C,0,1,1,1,Bank Withdrawal,1,2958,1,Q3,1,3,0,California,1,1,1,38,4428.6,0,1599.04,0.0,6027.64,0,1,95684,0 +45,53,11.36,,,80,King City,4388,Two Year,United States,3396-DKDEL,Stayed,1,1,Female,1,Fiber Optic,"36.220761, -120.980777",36.220761,-120.980777,1,115.15,1,3,3,Offer A,1,1,1,1,Credit Card,1,14477,1,Q3,1,4,0,California,1,1,1,70,8250.0,0,795.2,0.0,9045.2,0,1,93930,0 +53,24,11.81,Price,Long distance charges,68,Newman,2266,Month-to-Month,United States,2672-HUYVI,Churned,0,0,Female,1,Fiber Optic,"37.343846, -121.039391",37.343846,-121.039391,0,91.1,0,0,0,,0,0,1,0,Bank Withdrawal,1,8504,0,Q3,0,2,0,California,1,1,1,6,455.3,0,70.86,0.0,526.16,0,1,95360,1 +23,0,13.35,,,21,California City,5970,Two Year,United States,4018-PPNDW,Stayed,0,0,Female,0,,"35.151491, -117.927597",35.151491,-117.927597,1,24.1,1,0,9,Offer B,0,0,1,1,Credit Card,1,8316,0,Q3,1,4,0,California,0,0,0,61,1551.6,0,814.35,0.0,2365.95,1,0,93505,0 +31,13,0.0,,,51,San Diego,4193,Month-to-Month,United States,6158-HDPXZ,Joined,0,0,Male,1,DSL,"33.000269, -117.072093",33.000269,-117.072093,0,25.35,0,0,0,,0,0,0,0,Credit Card,0,42733,0,Q3,0,4,0,California,0,0,0,1,25.35,0,0.0,0.0,25.35,0,1,92128,0 +21,59,45.21,,,39,Santa Ana,5083,Two Year,United States,1716-LSAMB,Stayed,1,0,Male,1,Cable,"33.748478, -117.858918",33.748478,-117.858918,1,54.65,0,1,1,,0,1,0,1,Bank Withdrawal,1,58157,1,Q3,1,3,0,California,0,0,0,45,2553.7,0,2034.45,0.0,4588.15,1,1,92701,0 +20,76,6.5,,,20,Winterhaven,4922,Month-to-Month,United States,8734-DKSTZ,Stayed,1,0,Female,1,Fiber Optic,"32.852947, -114.850784",32.852947,-114.850784,1,85.95,1,2,0,Offer D,0,0,0,1,Bank Withdrawal,1,3663,0,Q3,0,3,0,California,1,1,0,10,858.6,0,65.0,0.0,923.6,1,1,92283,0 +65,9,24.96,,,30,Vista,3021,Two Year,United States,7020-OZKXZ,Stayed,0,1,Female,1,Fiber Optic,"33.22784, -117.200024",33.22784,-117.200024,0,75.5,0,0,0,,0,0,0,0,Credit Card,1,44692,0,Q3,0,3,1,California,0,0,0,9,637.4,0,224.64,0.0,862.04,0,1,92084,0 +74,6,13.8,Competitor,Competitor offered more data,92,San Rafael,4174,Month-to-Month,United States,7130-VTEWQ,Churned,0,0,Female,1,Fiber Optic,"38.018065, -122.546024",38.018065,-122.546024,0,75.75,1,0,0,,0,0,1,0,Bank Withdrawal,1,28403,0,Q3,0,3,1,California,0,0,0,8,606.25,0,110.4,0.0,716.65,0,1,94903,1 +56,27,45.46,,,79,Crows Landing,6148,Month-to-Month,United States,6988-CJEYV,Stayed,0,0,Male,1,Fiber Optic,"37.435664, -121.049056",37.435664,-121.049056,0,98.7,1,0,0,Offer B,1,0,0,0,Bank Withdrawal,1,1508,0,Q3,0,3,0,California,1,1,1,49,4920.55,0,2227.54,0.0,7148.09,0,1,95313,0 +39,0,18.99,,,71,Alameda,5574,Two Year,United States,0562-HKHML,Stayed,1,0,Male,0,,"37.724817, -122.224363",37.724817,-122.224363,1,23.9,1,1,9,Offer A,0,0,0,1,Credit Card,1,13996,0,Q3,1,4,0,California,0,0,0,71,1626.4,0,1348.29,0.0,2974.69,0,0,94502,0 +51,28,21.69,Competitor,Competitor offered higher download speeds,65,Los Angeles,2941,Month-to-Month,United States,5380-WJKOV,Churned,1,1,Male,1,Fiber Optic,"34.137412, -118.207607",34.137412,-118.207607,0,106.35,1,1,0,Offer C,1,0,1,0,Bank Withdrawal,1,27866,0,Q3,0,2,0,California,1,1,1,34,3549.25,0,737.46,0.0,4286.71,0,1,90041,1 +62,3,35.13,,,43,Crescent Mills,4807,One Year,United States,8782-NUUOL,Stayed,0,1,Male,1,DSL,"40.080342, -120.957805",40.080342,-120.957805,0,79.0,0,0,0,,0,1,0,0,Credit Card,1,178,1,Q3,0,3,0,California,1,1,1,60,4801.1,0,2107.8,0.0,6908.9,0,1,95934,0 +70,5,22.02,,,47,Standish,5111,Two Year,United States,3703-KBKZP,Stayed,0,0,Male,1,Fiber Optic,"40.346634, -120.386422",40.346634,-120.386422,0,74.45,1,0,0,Offer D,0,0,1,0,Bank Withdrawal,1,408,0,Q3,0,5,1,California,0,0,0,16,1261.35,0,352.32,0.0,1613.67,0,1,96128,0 +65,16,42.3,Competitor,Competitor made better offer,92,San Diego,5001,Month-to-Month,United States,8580-AECUZ,Churned,0,0,Male,1,Fiber Optic,"32.957195, -117.202542",32.957195,-117.202542,0,79.1,0,0,0,,0,0,1,0,Bank Withdrawal,1,28201,0,Q3,0,3,1,California,0,0,1,1,79.1,0,42.3,0.0,121.4,0,1,92130,1 +43,0,2.59,,,25,Long Beach,5975,Month-to-Month,United States,7956-XQWGU,Stayed,0,0,Male,0,,"33.760458, -118.129725",33.760458,-118.129725,0,19.4,0,0,0,,0,0,1,0,Credit Card,1,31352,0,Q3,0,4,0,California,0,0,0,27,460.25,0,69.93,29.59,500.59,0,0,90803,0 +47,13,36.11,,,35,Richvale,4998,Month-to-Month,United States,1600-DILPE,Stayed,0,0,Female,1,DSL,"39.495768, -121.747472",39.495768,-121.747472,0,45.0,0,0,0,,0,0,1,0,Bank Withdrawal,1,74,0,Q3,0,3,0,California,0,0,0,12,524.35,0,433.32,0.0,957.67,0,1,95974,0 +59,16,35.22,Dissatisfaction,Service dissatisfaction,88,San Francisco,4129,Month-to-Month,United States,0407-BDJKB,Churned,0,1,Male,1,Fiber Optic,"37.758085, -122.434801",37.758085,-122.434801,1,95.75,1,0,1,,1,0,1,1,Bank Withdrawal,1,30587,0,Q3,1,2,0,California,0,0,1,60,5742.9,0,2113.2,0.0,7856.1,0,1,94114,1 +63,26,19.99,,,34,Malibu,6205,Month-to-Month,United States,8498-XXGWA,Stayed,0,1,Female,1,DSL,"34.074572, -118.831181",34.074572,-118.831181,1,55.15,0,0,7,,0,1,1,1,Credit Card,1,19630,0,Q3,1,3,0,California,0,0,0,65,3673.15,0,1299.35,0.0,4972.5,0,1,90265,0 +32,24,28.86,,,76,Riverside,3851,Month-to-Month,United States,4134-BSXLX,Stayed,0,0,Male,1,Cable,"33.976328, -117.319786",33.976328,-117.319786,1,60.9,0,0,7,Offer C,1,1,0,1,Mailed Check,1,48649,1,Q3,1,3,0,California,0,0,0,28,1785.65,0,808.08,0.0,2593.73,0,1,92507,0 +54,0,23.73,,,42,Los Angeles,2186,Month-to-Month,United States,4020-KIUDI,Stayed,1,0,Male,0,,"33.952714, -118.292061",33.952714,-118.292061,1,19.85,0,2,8,Offer E,0,0,0,1,Credit Card,1,87383,0,Q3,1,5,0,California,0,0,0,6,138.85,0,142.38,0.0,281.23,0,0,90044,0 +33,25,36.78,,,57,Newport Beach,5631,One Year,United States,0840-DCNZE,Stayed,0,1,Male,1,DSL,"33.601309, -117.902304",33.601309,-117.902304,0,86.95,0,0,0,Offer B,1,1,1,0,Bank Withdrawal,1,4242,1,Q3,0,4,0,California,1,1,1,47,4138.9,0,1728.66,0.0,5867.56,0,1,92661,0 +53,22,2.86,Competitor,Competitor had better devices,84,Oakland,2989,Month-to-Month,United States,4695-VADHF,Churned,0,1,Male,1,DSL,"37.792489, -122.244314",37.792489,-122.244314,1,57.45,0,0,1,,0,0,0,1,Bank Withdrawal,1,41876,0,Q3,1,1,0,California,1,1,0,18,990.85,0,51.48,15.73,1026.6,0,1,94606,1 +59,24,0.0,,,46,Poway,4577,Two Year,United States,9885-MFVSU,Stayed,0,0,Female,1,DSL,"32.984395, -117.013454",32.984395,-117.013454,1,46.35,0,0,7,Offer C,0,1,1,1,Credit Card,0,47969,1,Q3,1,4,0,California,0,0,1,35,1662.05,140,0.0,0.0,1802.05,0,0,92064,0 +30,27,36.52,Competitor,Competitor had better devices,81,Sacramento,2264,Month-to-Month,United States,2952-QAYZF,Churned,0,1,Male,1,Fiber Optic,"38.486938, -121.395805",38.486938,-121.395805,0,85.3,1,0,0,,1,0,1,0,Bank Withdrawal,1,54880,0,Q3,0,1,0,California,0,0,0,5,424.15,0,182.6,0.0,606.75,0,1,95828,1 +24,0,7.18,,,59,Glendora,4328,Two Year,United States,8232-UTFOZ,Stayed,0,0,Male,0,,"34.119363, -117.855059",34.119363,-117.855059,0,19.95,0,0,0,,0,0,0,0,Credit Card,1,25135,0,Q3,0,4,0,California,0,0,0,69,1399.35,0,495.42,0.0,1894.77,1,0,91740,0 +54,25,33.66,,,46,Tollhouse,4768,Month-to-Month,United States,3005-TYFRD,Stayed,0,1,Female,1,Fiber Optic,"36.993666, -119.348267",36.993666,-119.348267,1,103.65,1,0,4,Offer B,1,0,1,1,Credit Card,1,2633,0,Q3,1,5,0,California,1,1,1,55,5676.65,0,1851.3,0.0,7527.95,0,1,93667,0 +27,59,21.83,Price,Long distance charges,69,Old Station,3584,Month-to-Month,United States,1309-BXVOQ,Churned,0,1,Male,1,Fiber Optic,"40.656287, -121.428965",40.656287,-121.428965,1,106.1,1,0,1,Offer D,0,0,1,1,Bank Withdrawal,1,182,1,Q3,1,1,0,California,1,1,1,21,2249.95,0,458.43,0.0,2708.38,1,1,96071,1 +55,0,11.15,,,40,Hayward,6403,Two Year,United States,2236-HILPA,Stayed,1,0,Male,0,,"37.639215, -122.037554",37.639215,-122.037554,1,20.65,0,2,9,Offer B,0,0,0,1,Credit Card,1,72993,0,Q3,1,5,0,California,0,0,0,62,1218.45,0,691.3,0.0,1909.75,0,0,94544,0 +47,0,19.75,,,70,Glen Ellen,6492,Two Year,United States,2181-TIDSV,Stayed,1,0,Male,0,,"38.368744, -122.522642",38.368744,-122.522642,1,19.95,0,3,4,Offer A,0,0,1,1,Bank Withdrawal,1,4101,0,Q3,1,3,0,California,0,0,0,68,1303.25,0,1343.0,0.0,2646.25,0,0,95442,0 +51,21,12.27,,,47,San Francisco,5447,Two Year,United States,7998-WNZEM,Stayed,0,1,Male,1,DSL,"37.746699, -122.442833",37.746699,-122.442833,0,80.6,1,0,0,,1,1,0,0,Bank Withdrawal,1,27906,1,Q3,0,4,0,California,1,1,0,71,5708.2,0,871.17,0.0,6579.37,0,1,94131,0 +34,22,37.97,,,63,Crockett,3971,Month-to-Month,United States,3099-OONVS,Stayed,1,0,Male,1,DSL,"38.049292, -122.228415",38.049292,-122.228415,1,54.3,0,1,6,Offer C,0,1,0,1,Bank Withdrawal,1,3193,1,Q3,1,4,0,California,0,0,0,25,1296.8,0,949.25,0.0,2246.05,0,1,94525,0 +19,58,31.84,,,40,Rancho Santa Margarita,4010,Month-to-Month,United States,7319-VENRZ,Stayed,0,1,Male,1,Cable,"33.624654, -117.611733",33.624654,-117.611733,0,64.3,0,0,0,Offer E,0,0,0,0,Bank Withdrawal,1,42193,1,Q3,0,4,0,California,0,0,1,7,445.95,0,222.88,0.0,668.83,1,1,92688,0 +27,47,1.03,,,64,Woodacre,4868,One Year,United States,0853-NWIFK,Stayed,0,0,Female,1,Fiber Optic,"38.005839, -122.638155",38.005839,-122.638155,0,100.3,0,0,0,,1,1,1,0,Bank Withdrawal,1,1449,0,Q3,0,3,0,California,1,1,1,45,4483.95,0,46.35,0.0,4530.3,1,1,94973,0 +64,12,3.18,,,26,Santa Monica,4022,Month-to-Month,United States,1785-BPHTP,Stayed,1,1,Male,1,Fiber Optic,"34.031529, -118.491156",34.031529,-118.491156,1,85.45,0,2,6,,0,0,0,1,Bank Withdrawal,1,23559,0,Q3,1,3,0,California,0,0,1,28,2289.9,0,89.04,0.0,2378.94,0,1,90403,0 +54,18,19.24,,,25,Sacramento,4505,Two Year,United States,1621-YNCJH,Stayed,0,1,Female,1,Fiber Optic,"38.475465, -121.443625",38.475465,-121.443625,1,106.05,1,0,4,,1,1,1,1,Credit Card,1,72199,1,Q3,1,3,0,California,1,1,0,36,3834.4,50,692.64,0.0,4577.04,0,0,95823,0 +74,19,0.0,,,28,Scotts Valley,5421,Two Year,United States,5227-JSCFE,Stayed,0,1,Male,1,DSL,"37.070177, -122.010077",37.070177,-122.010077,1,46.35,0,0,9,Offer A,1,1,0,1,Credit Card,0,14574,1,Q3,1,4,1,California,0,0,0,71,3353.4,0,0.0,18.64,3334.76,0,1,95066,0 +48,3,35.71,Competitor,Competitor had better devices,88,Shafter,2046,Month-to-Month,United States,1448-PWKYE,Churned,0,0,Male,1,Cable,"35.490705, -119.286833",35.490705,-119.286833,1,80.0,0,0,1,Offer E,0,0,0,1,Bank Withdrawal,1,15177,0,Q3,1,1,0,California,1,1,0,1,80.0,0,35.71,0.0,115.71,0,1,93263,1 +20,73,47.91,,,69,Nipomo,5109,Month-to-Month,United States,6786-OBWQR,Stayed,1,0,Female,1,Fiber Optic,"35.050345, -120.489599",35.050345,-120.489599,1,80.85,0,2,8,,0,0,1,1,Bank Withdrawal,1,15405,0,Q3,1,5,0,California,0,0,1,5,356.1,0,239.55,0.0,595.65,1,1,93444,0 +35,0,29.01,Attitude,Attitude of support person,69,Compton,5638,Month-to-Month,United States,4946-EDSEW,Churned,1,0,Female,0,,"33.885811, -118.206459",33.885811,-118.206459,1,19.25,0,3,1,Offer D,0,0,1,1,Credit Card,1,51387,0,Q3,1,1,0,California,0,0,0,11,180.3,0,319.11,0.0,499.41,0,0,90221,1 +32,17,7.65,,,76,Petaluma,3415,Month-to-Month,United States,7143-BQIBA,Stayed,0,0,Male,1,DSL,"38.235021, -122.557332",38.235021,-122.557332,0,62.25,0,0,0,Offer D,0,1,0,0,Bank Withdrawal,1,35419,1,Q3,0,3,0,California,0,0,1,10,612.95,0,76.5,0.0,689.45,0,1,94954,0 +71,6,20.48,,,8,Paramount,6102,Two Year,United States,3146-MSEGF,Stayed,0,1,Female,1,DSL,"33.897122, -118.164432",33.897122,-118.164432,1,88.05,1,0,1,Offer A,1,1,1,1,Credit Card,1,55306,1,Q3,1,3,1,California,1,1,1,72,6425.65,0,1474.56,0.0,7900.21,0,1,90723,0 +62,8,46.49,,,60,Santa Cruz,5831,Month-to-Month,United States,4003-FUSHP,Stayed,0,0,Male,1,Cable,"36.993451, -122.098858",36.993451,-122.098858,0,61.55,0,0,0,Offer D,0,0,1,0,Credit Card,1,43192,1,Q3,0,3,0,California,0,0,1,19,1093.2,0,883.31,0.0,1976.51,0,1,95060,0 +23,41,29.44,,,55,Potrero,5988,One Year,United States,4445-KWOKW,Stayed,0,0,Female,1,Cable,"32.619465, -116.593605",32.619465,-116.593605,0,60.15,1,0,0,Offer B,1,1,1,0,Bank Withdrawal,1,905,0,Q3,0,3,0,California,0,1,0,42,2421.6,0,1236.48,0.0,3658.08,1,1,91963,0 +36,17,0.0,,,29,Bell,6091,Two Year,United States,0526-SXDJP,Stayed,0,1,Male,1,Cable,"33.970343, -118.171368",33.970343,-118.171368,1,42.1,0,0,7,Offer A,1,1,0,1,Bank Withdrawal,0,105285,0,Q3,1,4,0,California,0,0,0,72,2962.0,0,0.0,0.0,2962.0,0,1,90201,0 +19,59,36.22,,,25,Keeler,2331,Month-to-Month,United States,1629-DQQVB,Stayed,0,0,Female,1,Cable,"36.560498, -117.962461",36.560498,-117.962461,0,50.1,0,0,0,,0,1,0,0,Bank Withdrawal,1,71,0,Q3,0,3,0,California,0,0,0,14,709.5,0,507.08,0.0,1216.58,1,1,93530,0 +77,20,49.6,Competitor,Competitor made better offer,91,Round Mountain,3106,Month-to-Month,United States,3068-OMWZA,Churned,0,1,Male,1,Fiber Optic,"40.923558, -122.059933",40.923558,-122.059933,0,88.8,1,0,0,,0,0,1,0,Bank Withdrawal,1,459,0,Q3,0,1,1,California,0,0,1,1,88.8,10,49.6,0.0,148.4,0,0,96084,1 +52,26,14.26,Price,Price too high,84,Palo Alto,4944,Month-to-Month,United States,6715-OFDBP,Churned,0,1,Male,1,DSL,"37.386978, -122.177746",37.386978,-122.177746,0,70.05,0,0,0,,0,0,1,0,Bank Withdrawal,1,1723,0,Q3,0,1,0,California,1,1,1,5,346.4,0,71.3,0.0,417.7,0,1,94304,1 +60,2,15.2,,,46,Brentwood,5754,Month-to-Month,United States,1628-BIZYP,Joined,0,0,Male,1,Fiber Optic,"37.908242, -121.682472",37.908242,-121.682472,0,85.0,0,0,0,,1,0,1,0,Bank Withdrawal,1,26577,0,Q3,0,4,0,California,1,1,0,1,85.0,0,15.2,0.0,100.2,0,1,94513,0 +26,69,36.7,,,33,Los Angeles,4459,One Year,United States,8690-UPCZI,Stayed,1,0,Male,1,DSL,"34.076259, -118.310715",34.076259,-118.310715,1,69.05,1,2,5,Offer C,0,1,0,1,Bank Withdrawal,1,67852,1,Q3,1,4,0,California,0,0,1,29,1958.45,40,1064.3,0.0,3062.75,1,0,90004,0 +56,11,45.57,,,78,Brawley,4838,Two Year,United States,0771-CHWSK,Stayed,0,1,Male,1,DSL,"33.03933, -115.191857",33.03933,-115.191857,0,74.6,1,0,0,Offer A,1,1,1,0,Credit Card,1,23394,0,Q3,0,3,0,California,1,1,0,66,4798.4,0,3007.62,0.0,7806.02,0,1,92227,0 +44,7,6.58,,,70,Fresno,5678,Two Year,United States,0392-BZIUW,Stayed,0,1,Female,1,Fiber Optic,"36.822715, -119.761826",36.822715,-119.761826,1,105.0,1,0,7,,0,1,1,1,Credit Card,1,29337,0,Q3,1,3,0,California,1,1,1,72,7589.8,0,473.76,0.0,8063.56,0,1,93710,0 +74,4,0.0,,,68,El Sobrante,2599,Two Year,United States,9708-HPXWZ,Stayed,0,1,Male,1,DSL,"37.963995, -122.288296",37.963995,-122.288296,0,45.4,0,0,0,,0,0,0,0,Credit Card,0,25399,1,Q3,0,5,1,California,0,0,1,5,214.75,0,0.0,0.0,214.75,0,1,94803,0 +29,71,4.48,Attitude,Attitude of service provider,73,Riverdale,2767,One Year,United States,2237-ZFSMY,Churned,0,1,Female,1,Fiber Optic,"36.452211, -119.94575",36.452211,-119.94575,0,95.55,0,0,0,Offer C,0,1,1,0,Bank Withdrawal,1,5729,1,Q3,0,1,0,California,0,1,1,39,3692.85,0,174.72,0.0,3867.57,1,1,93656,1 +30,0,43.84,,,54,Creston,5249,Month-to-Month,United States,2712-SYWAY,Joined,0,0,Female,0,,"35.480896, -120.469476",35.480896,-120.469476,0,25.7,1,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,1203,0,Q3,0,3,0,California,0,0,0,1,25.7,0,43.84,0.0,69.54,0,0,93432,0 +67,11,16.32,Price,Extra data charges,70,Carmichael,2075,Month-to-Month,United States,9685-WKZGT,Churned,0,0,Male,1,Fiber Optic,"38.626128, -121.328011",38.626128,-121.328011,0,74.95,1,0,0,Offer D,0,0,1,0,Bank Withdrawal,1,58830,0,Q3,0,3,1,California,0,0,0,14,1036.75,0,228.48,39.29,1225.94,0,1,95608,1 +59,0,20.73,,,72,Millville,2111,Two Year,United States,5939-SXWHM,Stayed,1,0,Male,0,,"40.531257, -122.148139",40.531257,-122.148139,1,26.3,1,3,1,Offer B,0,0,0,1,Bank Withdrawal,1,830,0,Q3,1,3,0,California,0,0,0,48,1245.05,0,995.04,0.0,2240.09,0,0,96062,0 +27,52,33.39,,,27,Coarsegold,5723,Two Year,United States,9802-CAQUT,Stayed,1,1,Female,1,Fiber Optic,"37.212191, -119.749323",37.212191,-119.749323,1,109.55,1,3,9,,1,1,0,1,Credit Card,1,9395,0,Q3,1,4,0,California,1,1,1,72,7887.25,120,2404.08,0.0,10411.33,1,0,93614,0 +23,58,48.17,,,46,Elk Grove,5662,One Year,United States,1898-JSNDC,Stayed,0,0,Female,1,DSL,"38.35363, -121.44195",38.35363,-121.44195,0,58.6,0,0,0,Offer C,1,0,1,0,Credit Card,1,47065,0,Q3,0,4,0,California,0,0,1,39,2224.5,0,1878.63,0.0,4103.13,1,1,95758,0 +39,12,39.58,Dissatisfaction,Lack of self-service on Website,91,North Hollywood,5438,Month-to-Month,United States,1902-XBTFB,Churned,0,1,Male,1,Fiber Optic,"34.207295, -118.400022",34.207295,-118.400022,0,89.4,0,0,0,Offer D,1,0,1,0,Bank Withdrawal,1,57146,0,Q3,0,2,0,California,0,0,1,22,2001.5,0,870.76,0.0,2872.26,0,1,91605,1 +59,25,14.09,Competitor,Competitor made better offer,88,San Diego,3427,Month-to-Month,United States,5940-NFXKV,Churned,0,0,Male,1,Fiber Optic,"32.787836, -117.232373",32.787836,-117.232376,1,83.65,1,0,1,,0,0,1,1,Bank Withdrawal,1,46086,0,Q3,1,2,0,California,1,1,0,19,1465.75,130,267.71,0.0,1863.46,0,0,92109,1 +55,28,14.14,,,51,Los Angeles,4795,Two Year,United States,8313-AFGBW,Stayed,0,1,Male,1,DSL,"34.008293, -118.346766",34.008293,-118.346766,1,73.6,0,0,10,Offer B,1,0,0,1,Bank Withdrawal,1,30852,0,Q3,1,4,0,California,1,1,1,47,3522.65,0,664.58,0.0,4187.23,0,1,90008,0 +48,28,0.0,,,80,Big Creek,6406,One Year,United States,5125-CNDSP,Stayed,0,0,Male,1,DSL,"37.17277, -119.2997",37.17277,-119.2997,0,40.6,0,0,0,Offer B,1,1,1,0,Bank Withdrawal,0,273,1,Q3,0,3,0,California,0,0,0,63,2588.95,0,0.0,0.0,2588.95,0,1,93605,0 +32,19,19.87,,,77,Homeland,5753,Month-to-Month,United States,3620-MWJNE,Joined,0,0,Male,1,DSL,"33.761894, -117.120868",33.761894,-117.120868,0,54.45,0,0,0,,0,1,1,0,Credit Card,1,4283,1,Q3,0,3,0,California,0,0,0,2,87.3,0,39.74,0.0,127.04,0,1,92548,0 +63,20,2.8,,,63,Angwin,6161,Month-to-Month,United States,1020-JPQOW,Stayed,0,1,Female,1,Fiber Optic,"38.542448, -122.419923",38.542448,-122.419923,1,90.55,1,0,1,,1,0,0,1,Bank Withdrawal,1,3641,1,Q3,1,4,0,California,0,0,0,56,5116.6,40,156.8,0.0,5313.4,0,0,94508,0 +49,16,41.09,,,35,Westminster,4583,Two Year,United States,6103-LIANB,Stayed,1,1,Male,1,Fiber Optic,"33.752591, -117.993661",33.752591,-117.993661,1,99.5,1,1,3,,0,0,1,1,Credit Card,1,88230,0,Q3,1,4,0,California,1,1,1,59,5861.75,0,2424.31,0.0,8286.06,0,1,92683,0 +57,11,34.97,,,73,Rancho Cucamonga,4528,Two Year,United States,1951-IEYXM,Stayed,0,1,Male,1,Cable,"34.10097, -117.57882",34.10097,-117.57882,1,90.6,1,0,1,,1,1,1,1,Credit Card,1,51970,1,Q3,1,3,0,California,1,1,1,72,6441.85,0,2517.84,0.0,8959.69,0,1,91730,0 +42,0,24.71,,,23,Mountain View,5072,Two Year,United States,2961-VNFKL,Stayed,0,0,Female,0,,"37.388349, -122.075299",37.388349,-122.075299,1,25.95,1,0,2,Offer A,0,0,1,1,Credit Card,1,13483,0,Q3,1,5,0,California,0,0,0,71,1801.9,0,1754.41,0.0,3556.31,0,0,94041,0 +50,57,38.44,,,26,Monrovia,5100,Month-to-Month,United States,4450-MDZFX,Stayed,1,0,Male,1,Fiber Optic,"34.1528, -118.000482",34.1528,-118.000482,1,74.35,1,4,9,Offer B,0,0,0,1,Bank Withdrawal,1,41067,0,Q3,1,5,0,California,0,0,0,60,4453.3,0,2306.4,0.0,6759.7,0,1,91016,0 +45,0,41.56,,,53,Stanford,4194,One Year,United States,5016-LIPDW,Stayed,1,0,Male,0,,"37.424342, -122.165641",37.424342,-122.165641,1,19.4,0,2,1,,0,0,0,1,Credit Card,1,13386,0,Q3,1,5,0,California,0,0,0,57,1061.6,0,2368.92,0.0,3430.52,0,0,94305,0 +22,52,0.0,,,23,Banning,4275,Two Year,United States,4254-QPEDE,Stayed,0,1,Female,1,DSL,"33.936298, -116.849577",33.936298,-116.849577,1,66.25,0,0,3,,1,1,0,1,Credit Card,0,25859,1,Q3,1,4,0,California,1,1,1,52,3330.1,0,0.0,0.0,3330.1,1,1,92220,0 +20,51,27.09,,,74,Riverside,6204,Two Year,United States,7973-DZRKH,Stayed,1,1,Female,1,Fiber Optic,"33.976328, -117.319786",33.976328,-117.319786,0,90.95,1,1,0,Offer A,0,1,1,0,Credit Card,1,48649,1,Q3,0,3,0,California,0,0,0,66,5930.05,0,1787.94,0.0,7717.99,1,1,92507,0 +45,0,35.32,,,53,Sacramento,4263,Month-to-Month,United States,2958-NHPPS,Stayed,0,0,Male,0,,"38.574856, -121.46504",38.574856,-121.46504,0,20.85,0,0,0,,0,0,0,0,Bank Withdrawal,1,16164,0,Q3,0,5,0,California,0,0,0,23,473.9,0,812.36,0.0,1286.26,0,0,95816,0 +79,17,10.67,Dissatisfaction,Limited range of services,92,Daly City,2654,One Year,United States,0022-TCJCI,Churned,0,1,Male,1,DSL,"37.680844, -122.48131",37.680844,-122.48131,0,62.7,0,0,0,,0,1,0,0,Credit Card,1,63337,0,Q3,0,1,1,California,1,0,0,45,2791.5,0,480.15,0.0,3271.65,0,1,94015,1 +24,0,33.61,,,72,Los Angeles,4766,Two Year,United States,5846-ABOBJ,Stayed,0,0,Male,0,,"34.030578, -118.399613",34.030578,-118.399613,1,24.45,1,0,2,,0,0,0,1,Bank Withdrawal,1,58218,0,Q3,1,3,0,California,0,0,0,71,1730.65,0,2386.31,0.0,4116.96,1,0,90034,0 +66,27,11.57,Competitor,Competitor had better devices,74,Fremont,5084,Month-to-Month,United States,9889-TMAHG,Churned,0,0,Male,1,Fiber Optic,"37.516791, -121.899117",37.516791,-121.899117,0,100.3,0,0,0,,0,1,0,0,Credit Card,1,46917,1,Q3,0,1,1,California,1,1,1,8,832.35,0,92.56,0.0,924.91,0,1,94539,1 +52,20,49.3,Competitor,Competitor had better devices,77,Running Springs,4418,Month-to-Month,United States,2359-KMGLI,Churned,0,0,Male,1,Fiber Optic,"34.186211, -117.07683",34.186211,-117.07683,0,80.25,1,0,0,Offer C,1,0,1,0,Bank Withdrawal,1,5395,0,Q3,0,1,0,California,0,0,0,24,1861.5,0,1183.2,0.0,3044.7,0,1,92382,1 +66,22,32.37,,,69,Lytle Creek,6072,Two Year,United States,7173-TETGO,Stayed,0,0,Female,1,Fiber Optic,"34.238162, -117.534306",34.238162,-117.534306,1,78.5,1,0,4,Offer A,0,1,0,1,Bank Withdrawal,1,1090,0,Q3,1,3,1,California,0,0,0,72,5602.25,0,2330.64,0.0,7932.89,0,1,92358,0 +72,24,37.53,,,20,Lodi,5089,Two Year,United States,4782-OSFXZ,Stayed,0,1,Female,1,DSL,"38.128087, -121.4078",38.128087,-121.4078,1,82.7,1,0,1,Offer A,1,1,1,1,Bank Withdrawal,1,22073,1,Q3,1,3,1,California,1,1,0,71,5831.2,0,2664.63,0.0,8495.83,0,1,95242,0 +20,48,37.45,,,59,Hayward,5527,Two Year,United States,2167-FQSTQ,Stayed,0,1,Female,1,DSL,"37.674002, -122.076796",37.674002,-122.076796,1,92.4,1,0,8,,1,1,1,1,Bank Withdrawal,1,60274,1,Q3,1,3,0,California,1,1,1,72,6786.1,150,2696.4,0.0,9632.5,1,0,94541,0 +38,0,13.72,,,71,Yorba Linda,6251,Two Year,United States,8749-TZYEC,Stayed,0,0,Male,0,,"33.884073, -117.732197",33.884073,-117.732197,1,24.8,1,0,1,,0,0,0,1,Credit Card,1,20893,0,Q3,1,3,0,California,0,0,0,72,1874.3,0,987.84,16.26,2845.88,0,0,92887,0 +61,14,1.59,Price,Lack of affordable download/upload speed,79,Oxnard,2326,Month-to-Month,United States,4929-BSTRX,Churned,0,0,Female,1,Cable,"34.223244, -119.18012",34.223244,-119.18012,0,53.55,0,0,0,,0,0,1,0,Credit Card,1,79736,0,Q3,0,1,0,California,0,0,1,1,53.55,0,1.59,0.0,55.14,0,1,93030,1 +20,0,20.0,,,36,San Juan Capistrano,2269,Two Year,United States,2892-GESUL,Stayed,1,0,Female,0,,"33.521447, -117.602555",33.521447,-117.602555,1,19.35,0,3,5,,0,0,0,1,Credit Card,1,34321,0,Q3,1,5,0,California,0,0,0,18,309.25,0,360.0,0.0,669.25,1,0,92675,0 +79,11,32.19,,,54,Downey,4425,Two Year,United States,5935-FCCNB,Stayed,0,0,Female,1,Fiber Optic,"33.921793, -118.140588",33.921793,-118.140588,0,94.2,1,0,0,,0,0,1,0,Bank Withdrawal,1,42459,0,Q3,0,4,1,California,1,1,1,17,1608.15,0,547.23,36.4,2118.98,0,1,90242,0 +44,0,24.48,,,37,North Palm Springs,4402,Two Year,United States,0847-HGRML,Stayed,1,0,Male,0,,"33.906496, -116.569499",33.906496,-116.569499,0,20.0,0,2,0,,0,0,0,0,Bank Withdrawal,1,732,0,Q3,0,3,0,California,0,0,0,62,1250.1,0,1517.76,0.0,2767.86,0,0,92258,0 +27,46,43.06,Competitor,Competitor had better devices,77,Lockeford,4669,Month-to-Month,United States,4806-KEXQR,Churned,0,0,Male,1,Fiber Optic,"38.166791, -121.14207",38.166791,-121.14207,0,79.9,0,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,3205,0,Q3,0,1,0,California,1,1,0,4,324.3,0,172.24,0.0,496.54,1,1,95237,1 +49,28,12.97,,,72,California Hot Springs,4170,One Year,United States,4355-CVPVS,Stayed,1,0,Female,1,Fiber Optic,"35.865795, -118.69759",35.865795,-118.69759,1,88.9,0,1,4,,0,0,0,1,Bank Withdrawal,1,226,0,Q3,1,5,0,California,1,1,1,56,4968.0,0,726.32,0.0,5694.32,0,1,93207,0 +63,19,15.94,,,24,San Jose,5918,One Year,United States,8097-OMULG,Stayed,1,1,Male,1,DSL,"37.350284, -121.852855",37.350284,-121.852855,1,76.75,0,2,1,,1,0,0,1,Credit Card,1,51706,1,Q3,1,4,0,California,1,1,1,59,4541.9,0,940.46,0.0,5482.36,0,1,95116,0 +58,11,20.41,Competitor,Competitor had better devices,91,Modesto,4857,Month-to-Month,United States,9866-QEVEE,Churned,0,0,Male,1,Fiber Optic,"37.716186, -121.025836",37.716186,-121.025836,0,86.0,1,0,0,Offer D,0,0,1,0,Bank Withdrawal,1,26055,0,Q3,0,1,0,California,1,1,0,19,1532.45,30,387.79,0.0,1950.24,0,0,95356,1 +67,30,13.56,,,63,Sacramento,4478,Two Year,United States,7594-LZNWR,Stayed,0,0,Male,1,Fiber Optic,"38.542532, -121.378826",38.542532,-121.378826,0,69.15,0,0,0,Offer C,0,0,0,0,Credit Card,1,38818,0,Q3,0,3,1,California,0,0,0,34,2275.1,0,461.04,0.0,2736.14,0,1,95826,0 +37,16,42.39,,,65,Frazier Park,2205,One Year,United States,0002-ORFBO,Stayed,0,0,Female,1,Cable,"34.827662, -118.999073",34.827662,-118.999073,1,65.6,0,0,2,,1,0,1,1,Credit Card,1,4498,1,Q3,1,3,0,California,0,0,1,9,593.3,0,381.51,0.0,974.81,0,1,93225,0 +80,0,37.25,,,26,Alameda,5341,Two Year,United States,1635-NZATJ,Stayed,0,0,Male,0,,"37.774633, -122.274434",37.774633,-122.274434,1,25.45,1,0,3,Offer A,0,0,0,1,Credit Card,1,58555,0,Q3,1,5,1,California,0,0,0,71,1789.65,0,2644.75,0.0,4434.4,0,0,94501,0 +30,69,28.7,Dissatisfaction,Network reliability,67,Redding,5258,Month-to-Month,United States,7254-IQWOZ,Churned,0,0,Male,1,Fiber Optic,"40.587919, -122.464732",40.587919,-122.464732,0,69.65,0,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,31586,0,Q3,0,1,0,California,0,0,0,1,69.65,0,28.7,0.0,98.35,0,1,96001,1 +44,11,30.96,,,38,Apple Valley,5097,Two Year,United States,3186-AJIEK,Stayed,0,1,Male,1,Fiber Optic,"34.424926, -117.184503",34.424926,-117.184503,0,105.65,0,0,0,,0,1,1,0,Bank Withdrawal,1,28819,1,Q3,0,4,0,California,1,1,1,66,6844.5,0,2043.36,0.0,8887.86,0,1,92308,0 +48,17,19.19,Dissatisfaction,Product dissatisfaction,68,Banning,4718,Month-to-Month,United States,6298-QDFNH,Churned,0,0,Male,1,Fiber Optic,"33.936298, -116.849577",33.936298,-116.849577,0,79.35,1,0,0,,1,0,1,0,Bank Withdrawal,1,25859,0,Q3,0,1,0,California,0,0,0,22,1730.35,0,422.18,0.0,2152.53,0,1,92220,1 +74,13,8.75,Dissatisfaction,Limited range of services,69,Concord,5863,One Year,United States,9360-AHGNL,Churned,0,1,Female,1,Fiber Optic,"37.990118, -122.012188",37.990118,-122.012188,1,109.55,1,0,7,Offer B,0,1,1,1,Credit Card,1,18650,1,Q3,1,2,1,California,1,0,1,43,4830.25,0,376.25,0.0,5206.5,0,1,94519,1 +41,19,31.4,,,36,Greenwood,5795,Two Year,United States,4378-MYPGO,Stayed,1,1,Male,1,Fiber Optic,"38.921333, -120.897718",38.921333,-120.897718,1,105.25,0,2,3,,1,1,1,1,Bank Withdrawal,1,1140,0,Q3,1,3,0,California,1,1,1,68,7173.15,0,2135.2,0.0,9308.35,0,1,95635,0 +51,13,24.75,,,21,Willits,2183,Month-to-Month,United States,3932-IJWDZ,Stayed,0,1,Male,1,Fiber Optic,"39.492046, -123.375818",39.492046,-123.375818,0,103.65,1,0,0,Offer B,0,0,1,0,Bank Withdrawal,1,13472,1,Q3,0,5,0,California,1,1,1,45,4747.85,0,1113.75,0.0,5861.6,0,1,95490,0 +67,19,34.55,,,69,Tecate,4148,One Year,United States,8707-RMEZH,Stayed,0,0,Female,1,Fiber Optic,"32.587557, -116.636816",32.587557,-116.636816,1,87.3,0,0,6,,1,1,0,1,Credit Card,1,91,0,Q3,1,3,1,California,1,0,0,69,6055.55,0,2383.95,0.0,8439.5,0,1,91980,0 +22,59,0.0,,,59,Lockwood,6427,Two Year,United States,1194-BHJYC,Stayed,0,1,Male,1,DSL,"35.989792, -121.055933",35.989792,-121.055933,1,62.15,0,0,1,Offer B,0,1,1,1,Credit Card,0,538,1,Q3,1,3,0,California,1,1,1,61,3778.85,0,0.0,0.0,3778.85,1,1,93932,0 +20,59,47.81,,,24,Fresno,6281,One Year,United States,4632-XJMEX,Stayed,1,0,Male,1,Cable,"36.841655, -119.797113",36.841655,-119.797113,0,62.85,0,2,0,Offer B,1,1,0,0,Credit Card,1,3258,1,Q3,0,4,0,California,0,0,0,53,3419.5,0,2533.93,0.0,5953.43,1,1,93650,0 +80,4,0.0,,,65,Carlsbad,5600,Two Year,United States,9373-WSLOY,Stayed,0,1,Male,1,DSL,"33.148116, -117.306043",33.148116,-117.306043,1,50.0,0,0,1,,1,0,1,1,Bank Withdrawal,0,35582,1,Q3,1,3,1,California,0,0,1,33,1750.85,0,0.0,0.0,1750.85,0,1,92008,0 +24,0,16.02,,,60,San Miguel,5743,Two Year,United States,9585-KKMFD,Stayed,1,0,Male,0,,"35.886767, -120.608661",35.886767,-120.608661,1,20.0,0,1,5,,0,0,1,1,Credit Card,1,2666,0,Q3,1,3,0,California,0,0,0,41,879.8,0,656.82,0.0,1536.62,1,0,93451,0 +36,5,12.5,Dissatisfaction,Product dissatisfaction,79,San Francisco,3306,One Year,United States,3230-WYKIR,Churned,0,1,Male,1,DSL,"37.750021, -122.415201",37.750021,-122.415201,0,82.0,1,0,0,,0,0,1,0,Credit Card,1,74641,1,Q3,0,1,0,California,1,1,1,18,1425.45,0,225.0,0.0,1650.45,0,1,94110,1 +51,0,30.41,,,42,Mcarthur,4642,Two Year,United States,8173-RXAYP,Stayed,1,0,Female,0,,"41.10831, -121.360362",41.10831,-121.360362,1,19.7,0,1,8,,0,0,0,1,Credit Card,1,1554,0,Q3,1,4,0,California,0,0,0,24,452.55,0,729.84,0.0,1182.39,0,0,96056,0 +44,20,37.29,Competitor,Competitor made better offer,90,San Diego,5344,Month-to-Month,United States,4662-EKDPQ,Churned,0,0,Male,1,Cable,"32.898613, -117.202937",32.898613,-117.202937,0,62.05,1,0,0,,0,0,0,0,Bank Withdrawal,1,4258,0,Q3,0,1,0,California,1,1,0,2,118.3,0,74.58,0.0,192.88,0,1,92121,1 +31,13,12.36,,,79,Oroville,5137,One Year,United States,7272-QDCKA,Stayed,0,0,Male,1,Fiber Optic,"39.624561, -121.552866",39.624561,-121.552866,0,100.2,1,0,0,Offer C,1,0,0,0,Bank Withdrawal,1,17782,0,Q3,0,3,0,California,1,1,1,28,2688.45,0,346.08,42.64,2991.89,0,1,95965,0 +55,2,12.78,Attitude,Attitude of support person,84,La Palma,4206,Month-to-Month,United States,4112-LUEIZ,Churned,0,0,Male,1,Fiber Optic,"33.850504, -118.039892",33.850504,-118.039892,0,89.5,0,0,0,Offer D,0,0,1,0,Bank Withdrawal,1,15505,0,Q3,0,3,0,California,1,1,1,10,863.1,0,127.8,0.0,990.9,0,1,90623,1 +31,26,49.98,Dissatisfaction,Product dissatisfaction,87,Clarksburg,4406,One Year,United States,7055-VKGDA,Churned,0,0,Male,1,Fiber Optic,"38.384648, -121.578701",38.384648,-121.578701,0,105.4,0,0,0,Offer B,1,1,1,0,Credit Card,1,1417,1,Q3,0,1,0,California,1,1,1,54,5643.4,0,2698.92,0.0,8342.32,0,1,95612,1 +75,4,2.88,Competitor,Competitor had better devices,88,Madison,3369,Month-to-Month,United States,8621-MNIHH,Churned,0,1,Female,1,Fiber Optic,"38.674276, -121.961866",38.674276,-121.961866,1,94.25,1,0,1,,1,0,1,1,Bank Withdrawal,1,844,0,Q3,1,1,1,California,1,0,0,34,3217.55,0,97.92,0.0,3315.47,0,1,95653,1 +35,0,40.51,Price,Long distance charges,70,Smith River,4103,Month-to-Month,United States,1934-SJVJK,Churned,0,0,Male,0,,"41.950683, -124.097094",41.950683,-124.097094,0,20.15,0,0,0,Offer E,0,0,0,0,Credit Card,1,2020,0,Q3,0,2,0,California,0,0,0,1,20.15,0,40.51,0.0,60.66,0,0,95567,1 +79,25,4.45,Attitude,Attitude of support person,91,San Marcos,3363,Month-to-Month,United States,1564-NTYXF,Churned,0,0,Female,1,Fiber Optic,"33.119028, -117.166036",33.119028,-117.166036,0,82.0,1,0,0,,0,0,1,0,Bank Withdrawal,1,6760,0,Q3,0,2,1,California,1,0,0,13,1127.2,0,57.85,0.0,1185.05,0,1,92078,1 +56,4,14.32,,,44,Milpitas,2731,Month-to-Month,United States,0708-LGSMF,Stayed,0,0,Male,1,DSL,"37.441931, -121.878502",37.441931,-121.878502,1,65.85,1,0,1,Offer D,0,1,1,1,Bank Withdrawal,1,62848,0,Q3,1,3,0,California,1,1,0,13,902.25,0,186.16,0.0,1088.41,0,1,95035,0 +35,21,40.87,,,30,Stockton,4118,Month-to-Month,United States,2672-OJQZP,Joined,0,0,Female,1,Cable,"37.954089, -121.329761",37.954089,-121.329761,0,44.75,0,0,0,,0,0,0,0,Credit Card,1,16357,0,Q3,0,5,0,California,0,0,0,1,44.75,0,40.87,0.0,85.62,0,1,95203,0 +44,22,40.59,,,39,Salinas,5253,Month-to-Month,United States,1685-VAYJF,Stayed,0,0,Male,1,DSL,"36.77462, -121.664714",36.77462,-121.664714,0,45.2,0,0,0,Offer D,0,0,0,0,Credit Card,1,22292,0,Q3,0,5,0,California,0,0,0,11,492.0,150,446.49,0.0,1088.49,0,0,93907,0 +20,59,48.91,,,54,Fremont,2297,One Year,United States,0068-FIGTF,Stayed,0,1,Female,1,DSL,"37.516791, -121.899117",37.516791,-121.899117,0,78.2,0,0,0,Offer C,1,0,0,0,Credit Card,1,46917,1,Q3,0,3,0,California,1,1,1,27,2078.95,0,1320.57,0.0,3399.52,1,1,94539,0 +64,19,13.58,,,78,Carpinteria,3762,Month-to-Month,United States,9396-ZSFLL,Stayed,0,0,Female,1,DSL,"34.441398, -119.513163",34.441398,-119.513163,0,48.85,1,0,0,,0,0,0,0,Credit Card,1,17409,0,Q3,0,4,0,California,0,0,0,15,631.4,0,203.7,32.09,803.01,0,1,93013,0 +78,12,19.76,Dissatisfaction,Limited range of services,88,Inglewood,5337,Month-to-Month,United States,4598-XLKNJ,Churned,1,1,Female,1,Fiber Optic,"33.936291, -118.332639",33.936291,-118.332639,1,98.5,0,1,1,Offer C,1,0,1,1,Bank Withdrawal,1,27778,0,Q3,1,2,1,California,1,0,1,25,2514.5,0,494.0,13.43,2995.07,0,1,90303,1 +55,16,0.0,,,33,Fillmore,2372,Month-to-Month,United States,6464-KEXXH,Stayed,0,0,Male,1,Cable,"34.408161, -118.865111",34.408161,-118.865111,0,25.25,0,0,0,,0,0,1,0,Credit Card,0,16013,0,Q3,0,3,0,California,0,0,0,8,186.3,0,0.0,0.0,186.3,0,1,93015,0 +49,0,2.83,,,63,Santa Monica,5740,Two Year,United States,5848-FHRFC,Stayed,0,0,Female,0,,"34.005439, -118.477507",34.005439,-118.477507,0,20.05,0,0,0,Offer A,0,0,0,0,Bank Withdrawal,1,26099,0,Q3,0,4,0,California,0,0,0,68,1386.9,0,192.44,0.0,1579.34,0,0,90405,0 +49,28,15.15,,,44,Mount Hermon,5404,Month-to-Month,United States,0487-RPVUM,Stayed,0,1,Male,1,Fiber Optic,"37.051166, -122.056194",37.051166,-122.056194,1,99.4,1,0,1,,0,1,0,1,Bank Withdrawal,1,77,1,Q3,1,4,0,California,0,0,1,61,5943.65,0,924.15,0.0,6867.8,0,1,95041,0 +49,22,48.89,Dissatisfaction,Lack of self-service on Website,88,San Diego,4248,Month-to-Month,United States,1213-NGCUN,Churned,0,0,Female,1,DSL,"32.805518, -117.169052",32.805518,-117.169052,0,49.65,0,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,46828,1,Q3,0,2,0,California,0,0,0,6,267.35,0,293.34,0.0,560.69,0,1,92111,1 +51,4,45.69,,,68,Sacramento,5900,Month-to-Month,United States,0867-LDTTC,Stayed,0,1,Male,1,Cable,"38.490508, -121.284171",38.490508,-121.284171,0,75.15,0,0,0,,0,0,0,0,Bank Withdrawal,1,592,1,Q3,0,4,0,California,1,1,1,5,392.65,0,228.45,0.0,621.1,0,1,95830,0 +45,3,42.65,Attitude,Attitude of support person,77,Mojave,3796,Month-to-Month,United States,0654-HMSHN,Churned,0,1,Male,1,Fiber Optic,"35.097323, -118.171288",35.097323,-118.171288,1,104.4,1,0,1,Offer D,1,0,0,1,Bank Withdrawal,1,4882,0,Q3,1,2,0,California,1,1,1,21,2157.95,0,895.65,0.0,3053.6,0,1,93501,1 +54,0,4.26,,,27,Likely,5651,One Year,United States,4323-ELYYB,Stayed,1,0,Male,0,,"41.266008, -120.490731",41.266008,-120.490731,1,20.0,0,2,7,,0,0,0,1,Credit Card,1,277,0,Q3,1,3,0,California,0,0,0,13,218.55,0,55.38,0.0,273.93,0,0,96116,0 +51,11,33.44,Competitor,Competitor had better devices,68,Long Beach,5216,Month-to-Month,United States,4816-LXZYW,Churned,0,0,Female,1,Fiber Optic,"33.819814, -118.222416",33.819814,-118.222416,0,79.15,1,0,0,Offer D,1,0,1,0,Bank Withdrawal,1,35656,0,Q3,0,1,0,California,0,0,0,23,1676.95,0,769.12,0.0,2446.07,0,1,90810,1 +26,0,12.61,,,78,Fort Irwin,5744,One Year,United States,4980-URKXC,Stayed,0,0,Male,0,,"35.349241, -116.770281",35.349241,-116.770281,1,20.85,0,0,1,,0,0,0,1,Bank Withdrawal,1,9465,0,Q3,1,4,0,California,0,0,0,36,720.05,0,453.96,0.0,1174.01,1,0,92310,0 +37,18,22.64,,,30,Chula Vista,4403,One Year,United States,2925-MXLSX,Stayed,0,1,Female,1,DSL,"32.607964, -117.059459",32.607964,-117.059459,0,68.95,1,0,0,Offer C,1,0,1,0,Credit Card,1,71126,0,Q3,0,5,0,California,0,0,1,30,2038.7,0,679.2,0.0,2717.9,0,1,91911,0 +69,4,28.67,,,46,Armona,4320,Two Year,United States,8720-RQSBJ,Joined,0,0,Male,1,DSL,"36.315979, -119.710852",36.315979,-119.710852,0,44.0,0,0,0,Offer E,0,0,0,0,Bank Withdrawal,1,2872,0,Q3,0,4,1,California,0,0,0,1,44.0,0,28.67,0.0,72.67,0,1,93202,0 +36,28,30.55,Competitor,Competitor had better devices,66,Sheep Ranch,2003,Month-to-Month,United States,0871-URUWO,Churned,0,1,Male,1,Fiber Optic,"38.244806, -120.417301",38.244806,-120.417301,1,102.25,1,0,1,,0,0,1,1,Credit Card,1,88,0,Q3,1,1,0,California,1,1,1,13,1359.0,0,397.15,0.0,1756.15,0,1,95250,1 +64,17,28.36,,,43,Ramona,4190,Two Year,United States,2927-CVULT,Stayed,1,1,Female,1,Fiber Optic,"33.044541, -116.833922",33.044541,-116.833922,1,104.05,1,1,1,Offer B,1,1,1,1,Bank Withdrawal,1,33104,1,Q3,1,3,0,California,1,1,0,53,5566.4,0,1503.08,0.0,7069.48,0,1,92065,0 +35,0,5.42,,,74,Avalon,5761,Month-to-Month,United States,8739-QOTTN,Joined,0,0,Female,0,,"33.391181, -118.421305",33.391181,-118.421305,1,20.35,0,0,3,Offer E,0,0,0,1,Credit Card,1,3699,0,Q3,1,4,0,California,0,0,0,2,41.85,0,10.84,0.0,52.69,0,0,90704,0 +68,3,27.56,,,65,Pomona,5328,One Year,United States,4716-HHKQH,Stayed,0,0,Male,1,Fiber Optic,"34.083086, -117.737997",34.083086,-117.737997,1,107.05,1,0,3,,1,0,0,1,Bank Withdrawal,1,46626,1,Q3,1,3,1,California,1,0,1,20,2172.05,0,551.2,0.0,2723.25,0,1,91767,0 +22,0,22.36,,,52,Canoga Park,5921,Two Year,United States,3173-WSSUE,Stayed,1,0,Female,0,,"34.224377, -118.632656",34.224377,-118.632656,1,19.7,0,2,5,,0,0,0,1,Credit Card,1,49242,0,Q3,1,3,0,California,0,0,0,71,1415.85,0,1587.56,0.0,3003.41,1,0,91304,0 +24,48,37.76,,,67,Saratoga,4769,Two Year,United States,4159-NAAIX,Stayed,0,0,Female,1,Fiber Optic,"37.257772, -122.051824",37.257772,-122.051824,0,97.45,1,0,0,,1,0,0,0,Bank Withdrawal,1,30589,0,Q3,0,3,0,California,1,1,1,63,6253.0,0,2378.88,0.0,8631.88,1,1,95070,0 +22,0,19.27,,,42,Glendale,5110,One Year,United States,3712-PKXZA,Stayed,0,0,Male,0,,"34.17051, -118.289463",34.17051,-118.289463,1,20.55,0,0,3,,0,0,1,1,Credit Card,1,23981,0,Q3,1,4,0,California,0,0,0,61,1252.0,0,1175.47,0.0,2427.47,1,0,91201,0 +46,19,12.58,Competitor,Competitor had better devices,89,Berkeley,3600,Month-to-Month,United States,2608-BHKFN,Churned,0,0,Female,1,Fiber Optic,"37.863843, -122.275684",37.863843,-122.275684,0,70.05,0,0,0,,0,0,1,0,Credit Card,1,19763,0,Q3,0,1,0,California,0,0,0,4,266.9,0,50.32,0.0,317.22,0,1,94703,1 +31,75,46.7,,,48,Santa Monica,4387,Two Year,United States,6950-TWMYB,Stayed,1,0,Male,1,Fiber Optic,"34.026334, -118.474222",34.026334,-118.474222,1,79.95,0,8,2,Offer B,1,0,1,1,Bank Withdrawal,1,19975,1,Q3,1,3,0,California,0,0,0,54,4362.05,0,2521.8,0.0,6883.85,0,1,90404,0 +59,26,4.03,,,74,Escondido,3749,Month-to-Month,United States,0997-YTLNY,Stayed,1,0,Female,1,Cable,"33.079834, -117.134275",33.079834,-117.134275,0,48.8,0,2,0,Offer D,0,0,0,0,Credit Card,1,17944,1,Q3,0,3,0,California,0,0,0,19,953.65,0,76.57,0.0,1030.22,0,1,92029,0 +53,28,41.66,,,75,Redwood City,4219,Month-to-Month,United States,0730-KOAVE,Stayed,0,0,Male,1,Fiber Optic,"37.410567, -122.297152",37.410567,-122.297152,0,94.3,1,0,0,Offer C,1,1,1,0,Credit Card,1,25569,0,Q3,0,3,0,California,1,1,0,30,2679.7,0,1249.8,0.0,3929.5,0,1,94062,0 +26,59,3.35,,,40,San Luis Obispo,4910,Month-to-Month,United States,3014-WJKSM,Stayed,0,1,Male,1,Fiber Optic,"35.233745, -120.626442",35.233745,-120.626442,1,75.3,0,0,10,,0,0,1,1,Credit Card,1,27047,0,Q3,1,4,0,California,0,0,0,29,2263.4,0,97.15,0.0,2360.55,1,1,93401,0 +21,52,0.0,,,48,Annapolis,3909,Two Year,United States,6505-OZNPG,Stayed,0,1,Female,1,Cable,"38.731055, -123.316553",38.731055,-123.316553,0,63.4,0,0,0,,1,1,1,0,Mailed Check,0,747,1,Q3,0,4,0,California,1,1,1,6,348.8,10,0.0,0.0,358.8,1,0,95412,0 +51,57,36.71,,,43,Tustin,3973,One Year,United States,9470-RTWDV,Stayed,1,1,Male,1,DSL,"33.738543, -117.785046",33.738543,-117.785046,1,82.0,1,3,2,Offer C,0,0,1,1,Credit Card,1,17494,1,Q3,1,4,0,California,1,1,1,26,2083.1,0,954.46,42.43,2995.13,0,1,92782,0 +20,59,24.33,,,47,San Diego,4142,Month-to-Month,United States,1941-HOSAM,Joined,1,0,Male,1,Fiber Optic,"32.72523, -117.171346",32.72523,-117.171346,1,90.1,0,3,1,,0,0,1,1,Bank Withdrawal,1,27505,0,Q3,1,3,0,California,1,1,1,1,90.1,0,24.33,0.0,114.43,1,1,92101,0 +21,51,9.98,Attitude,Attitude of service provider,72,Keene,2570,Month-to-Month,United States,6108-OQZDQ,Churned,0,0,Female,1,Fiber Optic,"35.214982, -118.59049",35.214982,-118.59049,1,97.95,1,0,4,Offer E,1,0,1,1,Bank Withdrawal,1,1436,0,Q3,1,3,0,California,1,1,1,4,384.5,0,39.92,0.0,424.42,1,1,93531,1 +63,8,35.0,,,26,Vacaville,4745,One Year,United States,1810-BOHSY,Stayed,0,0,Male,1,Fiber Optic,"38.333133, -121.920151",38.333133,-121.920151,1,96.4,1,0,7,Offer B,1,1,1,1,Credit Card,1,63157,0,Q3,1,3,0,California,1,1,0,51,4911.05,0,1785.0,0.0,6696.05,0,1,95687,0 +45,7,0.0,,,36,Redway,5052,One Year,United States,0121-SNYRK,Stayed,0,0,Male,1,DSL,"40.142256, -123.852927",40.142256,-123.852927,0,35.4,0,0,0,Offer B,0,1,1,0,Credit Card,0,1851,1,Q3,0,3,0,California,0,0,0,50,1748.9,0,0.0,0.0,1748.9,0,1,95560,0 +19,73,0.0,,,67,Malibu,3445,One Year,United States,8292-FRFZQ,Stayed,0,0,Female,1,DSL,"34.037037, -118.705803",34.037037,-118.705803,0,41.15,0,0,0,Offer C,1,1,0,0,Bank Withdrawal,0,11,1,Q3,0,4,0,California,0,0,0,39,1700.9,0,0.0,0.0,1700.9,1,1,90263,0 +47,19,27.25,,,25,Fawnskin,5534,Two Year,United States,1090-ESELR,Stayed,0,0,Male,1,Fiber Optic,"34.274846, -116.937581",34.274846,-116.937581,1,105.5,0,0,8,Offer A,1,1,0,1,Bank Withdrawal,1,414,1,Q3,1,3,0,California,1,1,1,72,7611.55,0,1962.0,0.0,9573.55,0,1,92333,0 +64,7,11.58,,,40,Pasadena,5514,Month-to-Month,United States,3030-YDNRM,Stayed,0,0,Male,1,Fiber Optic,"34.159007, -118.087353",34.159007,-118.087353,0,74.85,1,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,32369,0,Q3,0,4,0,California,0,0,0,8,572.45,0,92.64,0.0,665.09,0,1,91107,0 +23,42,0.0,,,25,Auberry,5455,One Year,United States,5640-CAXOA,Stayed,0,0,Female,1,Cable,"36.991762, -119.242874",36.991762,-119.242874,0,40.35,0,0,0,,0,0,1,0,Credit Card,0,3464,1,Q3,0,4,0,California,1,1,0,30,1187.05,0,0.0,0.0,1187.05,1,1,93602,0 +25,59,14.19,Competitor,Competitor made better offer,79,Temecula,2412,Month-to-Month,United States,7665-TOALD,Churned,0,0,Female,1,Fiber Optic,"33.507255, -117.029473",33.507255,-117.029473,0,69.6,0,0,0,,0,0,1,0,Bank Withdrawal,1,46171,0,Q3,0,1,0,California,0,1,0,1,69.6,0,14.19,0.0,83.79,1,1,92592,1 +73,20,18.38,Attitude,Attitude of service provider,70,Oak View,3561,Month-to-Month,United States,4140-MUHUG,Churned,0,1,Female,1,Fiber Optic,"34.404544, -119.302118",34.404544,-119.302118,0,86.85,0,0,0,,0,0,1,0,Bank Withdrawal,1,6503,0,Q3,0,2,1,California,0,0,1,3,220.95,0,55.14,0.0,276.09,0,1,93022,1 +63,11,0.0,,,24,Forest Ranch,3090,Month-to-Month,United States,6029-CSMJE,Stayed,0,0,Male,1,Cable,"40.077028, -121.494168",40.077028,-121.494168,0,25.65,0,0,0,,0,0,1,0,Mailed Check,0,1351,0,Q3,0,3,0,California,0,0,0,17,440.2,0,0.0,0.0,440.2,0,1,95942,0 +40,13,0.0,,,61,Etna,4003,One Year,United States,7338-ERIVA,Stayed,0,0,Male,1,DSL,"41.405193, -123.008567",41.405193,-123.008567,0,45.05,0,0,0,Offer C,0,1,0,0,Bank Withdrawal,0,2156,1,Q3,0,3,0,California,0,0,1,39,1790.6,0,0.0,0.0,1790.6,0,1,96027,0 +39,0,8.95,Attitude,Attitude of support person,85,Stanton,4931,One Year,United States,0516-VRYBW,Churned,0,0,Female,0,,"33.801869, -117.995068",33.801869,-117.995068,0,20.15,0,0,0,Offer D,0,0,0,0,Bank Withdrawal,1,29694,0,Q3,0,3,0,California,0,0,0,18,390.85,0,161.1,0.0,551.95,0,0,90680,1 +37,14,48.38,Competitor,Competitor offered higher download speeds,72,Modesto,3212,Month-to-Month,United States,9897-KXHCM,Churned,0,0,Female,1,Fiber Optic,"37.670526, -120.877572",37.670526,-120.877572,1,80.3,0,0,1,Offer E,0,0,1,1,Bank Withdrawal,1,13343,0,Q3,1,1,0,California,1,1,0,3,250.05,0,145.14,0.0,395.19,0,1,95357,1 +70,30,43.45,Dissatisfaction,Limited range of services,68,Moorpark,5056,Month-to-Month,United States,5550-VFRLC,Churned,0,0,Female,1,Fiber Optic,"34.312945, -118.858169",34.312945,-118.858169,0,69.85,0,0,0,,0,0,1,0,Bank Withdrawal,1,32984,0,Q3,0,1,1,California,0,0,0,1,69.85,40,43.45,0.0,153.3,0,0,93021,1 +57,24,1.27,,,58,Springville,6301,Two Year,United States,7501-IWUNG,Stayed,0,1,Female,1,DSL,"36.245926, -118.693138",36.245926,-118.693138,1,73.8,0,0,9,Offer B,0,0,1,1,Bank Withdrawal,1,3546,1,Q3,1,4,0,California,1,1,1,61,4616.05,30,77.47,49.51,4674.01,0,0,93265,0 +59,23,49.33,,,35,Colton,5544,Month-to-Month,United States,1910-FMXJM,Stayed,0,0,Female,1,Fiber Optic,"34.030915, -117.273201",34.030915,-117.273201,1,80.4,0,0,8,,0,0,0,1,Bank Withdrawal,1,52202,0,Q3,1,3,0,California,1,1,0,36,2937.65,0,1775.88,0.0,4713.53,0,1,92324,0 +75,10,5.31,Competitor,Competitor had better devices,84,Camp Nelson,5604,Month-to-Month,United States,1626-ERCMM,Churned,0,0,Male,1,Fiber Optic,"36.057458, -118.591951",36.057458,-118.591951,1,94.55,1,0,7,,0,0,1,1,Bank Withdrawal,1,191,0,Q3,1,1,1,California,1,1,1,20,1899.65,0,106.2,0.0,2005.85,0,1,93208,1 +50,0,1.36,,,56,Los Angeles,3048,One Year,United States,6061-PQHMK,Stayed,0,0,Female,0,,"34.048013, -118.293953",34.048013,-118.293953,0,19.9,0,0,0,,0,0,0,0,Credit Card,1,62784,0,Q3,0,5,0,California,0,0,0,25,527.5,0,34.0,0.0,561.5,0,0,90006,0 +41,0,17.12,,,21,Calpine,4747,Two Year,United States,3118-UHVVQ,Stayed,0,0,Female,0,,"39.672813, -120.456699",39.672813,-120.456699,1,25.8,1,0,8,Offer A,0,0,0,1,Credit Card,1,322,0,Q3,1,4,0,California,0,0,0,68,1911.5,0,1164.16,0.0,3075.66,0,0,96124,0 +68,25,39.69,Competitor,Competitor offered more data,92,Victorville,3689,Month-to-Month,United States,4958-XCBDQ,Churned,0,1,Male,1,Fiber Optic,"34.567058, -117.362329",34.567058,-117.362329,0,101.4,1,0,0,Offer C,0,0,1,0,Bank Withdrawal,1,12083,0,Q3,0,3,1,California,1,0,1,35,3496.3,0,1389.15,0.0,4885.45,0,1,92394,1 +61,3,8.18,Dissatisfaction,Product dissatisfaction,74,Coronado,4857,One Year,United States,7694-VLBWQ,Churned,0,1,Male,1,Fiber Optic,"32.68674, -117.186612",32.68674,-117.186612,1,104.1,1,0,4,Offer A,1,0,0,1,Bank Withdrawal,1,24093,0,Q3,1,2,0,California,1,1,1,67,7040.85,0,548.06,0.0,7588.91,0,1,92118,1 +37,0,26.95,,,20,Compton,5849,Two Year,United States,3170-NMYVV,Stayed,0,0,Female,0,,"33.912246, -118.236773",33.912246,-118.236773,1,20.15,0,0,5,Offer B,0,0,0,1,Bank Withdrawal,1,29825,0,Q3,1,4,0,California,0,0,0,50,930.9,0,1347.5,0.0,2278.4,0,0,90222,0 +55,17,0.0,,,36,Northridge,4256,One Year,United States,6738-ISCBM,Stayed,0,1,Male,1,Cable,"34.238208, -118.55029",34.238208,-118.55029,0,54.0,0,0,0,,0,1,1,0,Bank Withdrawal,0,25751,0,Q3,0,3,0,California,1,1,1,44,2440.25,0,0.0,5.47,2434.78,0,1,91324,0 +64,8,12.98,,,72,Gold Run,4000,One Year,United States,6718-BDGHG,Stayed,0,0,Female,1,DSL,"39.170376, -120.838404",39.170376,-120.838404,1,64.85,1,0,6,,0,0,1,1,Bank Withdrawal,1,407,1,Q3,1,3,0,California,0,0,1,43,2908.2,0,558.14,0.0,3466.34,0,1,95717,0 +50,21,8.44,,,35,Long Beach,3128,Month-to-Month,United States,3466-BYAVD,Stayed,1,1,Male,1,Cable,"33.752524, -118.210737",33.752524,-118.210737,1,69.5,0,1,1,,1,0,1,1,Credit Card,1,38427,1,Q3,1,4,0,California,1,1,0,15,1071.4,0,126.6,0.0,1198.0,0,1,90802,0 +73,25,17.22,,,36,Glendale,2136,Two Year,United States,3402-XRIUO,Stayed,0,0,Female,1,DSL,"34.17051, -118.289463",34.17051,-118.289463,1,63.55,1,0,5,Offer D,1,1,1,1,Credit Card,1,23981,1,Q3,1,3,1,California,0,0,0,22,1381.8,0,378.84,0.0,1760.64,0,1,91201,0 +39,18,23.82,,,79,La Verne,4516,Month-to-Month,United States,3452-SRFEG,Stayed,0,0,Male,1,Fiber Optic,"34.144703, -117.770299",34.144703,-117.770299,0,74.6,1,0,0,Offer B,0,0,1,0,Bank Withdrawal,1,35530,0,Q3,0,5,0,California,0,0,0,49,3720.35,0,1167.18,0.0,4887.53,0,1,91750,0 +21,85,36.06,Dissatisfaction,Service dissatisfaction,96,Moraga,5317,Month-to-Month,United States,5028-GZLDO,Churned,0,0,Male,1,Fiber Optic,"37.827946, -122.107185",37.827946,-122.107185,0,70.7,0,0,0,,0,0,0,0,Credit Card,1,16510,0,Q3,0,1,0,California,0,0,0,2,140.7,0,72.12,0.0,212.82,1,1,94556,1 +38,17,0.0,,,55,Montrose,4159,Two Year,United States,6701-DHKWQ,Stayed,0,1,Female,1,DSL,"34.2112, -118.230625",34.2112,-118.230625,1,51.35,0,0,10,Offer B,1,0,0,1,Credit Card,0,7527,1,Q3,1,3,0,California,0,0,1,61,3244.4,0,0.0,0.0,3244.4,0,1,91020,0 +65,9,0.0,,,46,Nicasio,3920,Two Year,United States,6128-AQBMT,Stayed,0,1,Male,1,Cable,"38.065359, -122.665566",38.065359,-122.665566,1,53.95,0,0,8,Offer B,1,0,1,1,Bank Withdrawal,0,607,0,Q3,1,3,1,California,1,1,1,41,2215.4,0,0.0,0.0,2215.4,0,1,94946,0 +39,53,23.52,,,66,Boonville,6484,Month-to-Month,United States,5827-MWCZK,Stayed,1,0,Male,1,Fiber Optic,"39.025867, -123.381544",39.025867,-123.381544,1,96.95,1,3,4,Offer B,1,0,1,1,Credit Card,1,1374,1,Q3,1,5,0,California,0,0,1,56,5432.2,0,1317.12,0.0,6749.32,0,1,95415,0 +47,10,5.39,,,69,Temecula,3953,Month-to-Month,United States,0432-CAJZV,Joined,0,0,Male,1,Fiber Optic,"33.507255, -117.029473",33.507255,-117.029473,0,90.7,0,0,0,,0,0,0,0,Credit Card,1,46171,0,Q3,0,4,0,California,1,1,1,3,237.65,0,16.17,0.0,253.82,0,1,92592,0 +60,28,17.52,,,52,Weimar,3325,One Year,United States,2680-XKKNJ,Stayed,0,0,Female,1,DSL,"39.00978, -120.978273",39.00978,-120.978273,0,58.2,0,0,0,,1,1,0,0,Bank Withdrawal,1,31,1,Q3,0,4,0,California,0,0,0,8,469.25,30,140.16,0.0,639.41,0,0,95736,0 +79,23,5.09,Competitor,Competitor had better devices,81,San Diego,2407,Month-to-Month,United States,8685-WHQPW,Churned,0,0,Female,1,Fiber Optic,"32.76501, -117.19938",32.76501,-117.19938,0,74.4,1,0,0,,0,0,1,0,Bank Withdrawal,1,24169,0,Q3,0,1,1,California,0,0,0,22,1692.6,0,111.98,0.0,1804.58,0,0,92110,1 +33,5,28.83,,,37,Long Beach,5228,One Year,United States,2085-BOJKI,Stayed,0,1,Male,1,Fiber Optic,"33.778436, -118.118648",33.778436,-118.118648,1,96.65,0,0,1,Offer D,0,0,1,1,Bank Withdrawal,1,425,0,Q3,1,5,0,California,1,1,1,17,1588.25,0,490.11,0.0,2078.36,0,1,90822,0 +74,10,11.91,,,45,Lincoln,5768,One Year,United States,5897-ZYEKH,Stayed,0,0,Female,1,Fiber Optic,"38.922812, -121.312005",38.922812,-121.312005,1,105.6,1,0,3,,1,1,1,1,Bank Withdrawal,1,15286,0,Q3,1,3,1,California,1,1,1,67,7112.15,0,797.97,0.0,7910.12,0,1,95648,0 +63,18,39.77,,,76,Benton,3851,Month-to-Month,United States,6476-YHMGA,Stayed,1,1,Female,1,DSL,"37.653947, -118.231443",37.653947,-118.231443,1,76.5,0,1,5,,1,0,0,1,Bank Withdrawal,1,340,1,Q3,1,5,0,California,1,1,1,15,1155.6,0,596.55,0.0,1752.15,0,1,93512,0 +59,22,49.95,,,65,Hood,4133,Month-to-Month,United States,8647-SDTWQ,Stayed,1,0,Male,1,Fiber Optic,"38.375325, -121.507935",38.375325,-121.507935,1,74.3,1,2,4,Offer B,0,0,1,1,Bank Withdrawal,1,213,0,Q3,1,5,0,California,0,0,0,57,4018.35,70,2847.15,0.0,6935.5,0,0,95639,0 +53,13,3.66,,,32,Clovis,4262,Two Year,United States,0229-LFJAF,Stayed,0,1,Male,1,DSL,"36.917652, -119.593757",36.917652,-119.593757,0,69.65,1,0,0,Offer A,1,1,0,0,Bank Withdrawal,1,46858,1,Q3,0,5,0,California,0,0,0,72,4908.25,0,263.52,0.0,5171.77,0,1,93611,0 +29,51,5.93,Other,Poor expertise of online support,73,Sierraville,4072,One Year,United States,5828-AVIPD,Churned,0,0,Male,1,Fiber Optic,"39.559709, -120.345639",39.559709,-120.345639,1,100.95,1,0,1,,0,0,1,1,Bank Withdrawal,1,227,1,Q3,1,3,0,California,1,1,1,19,1875.55,0,112.67,0.0,1988.22,1,1,96126,1 +41,0,39.59,,,54,Brookdale,4208,One Year,United States,7353-YOWFP,Stayed,0,0,Female,0,,"37.106902, -122.100006",37.106902,-122.100006,0,20.25,0,0,0,,0,0,0,0,Credit Card,1,1007,0,Q3,0,5,0,California,0,0,0,7,129.15,0,277.13,0.0,406.28,0,0,95007,0 +38,22,1.12,Attitude,Attitude of support person,71,Comptche,3608,Month-to-Month,United States,4439-JMPMT,Churned,0,0,Female,1,Fiber Optic,"39.239818, -123.565432",39.239818,-123.565432,1,85.75,0,0,1,Offer E,0,0,1,1,Bank Withdrawal,1,371,1,Q3,1,1,0,California,0,0,1,5,470.95,0,5.6,44.16,432.39,0,1,95427,1 +47,16,21.93,,,62,Los Angeles,3445,Month-to-Month,United States,2694-CIUMO,Stayed,0,0,Female,1,Fiber Optic,"34.050198, -118.210946",34.050198,-118.210946,0,79.55,1,0,0,Offer D,0,0,1,0,Credit Card,1,49431,1,Q3,0,3,0,California,0,0,0,12,958.25,0,263.16,0.0,1221.41,0,1,90033,0 +54,0,17.43,,,59,Leggett,5847,Two Year,United States,3967-VQOGC,Stayed,1,0,Female,0,,"39.873371, -123.741474",39.873371,-123.741474,1,24.9,1,1,4,,0,0,1,1,Credit Card,1,321,0,Q3,1,5,0,California,0,0,0,67,1680.25,0,1167.81,0.0,2848.06,0,0,95585,0 +77,21,33.57,,,75,Cabazon,5352,One Year,United States,9774-NRNAU,Stayed,0,1,Male,1,DSL,"33.929812, -116.76058",33.929812,-116.76058,1,84.8,1,0,5,,1,0,1,1,Bank Withdrawal,1,2355,1,Q3,1,3,1,California,1,0,1,27,2309.55,0,906.39,0.0,3215.94,0,1,92230,0 +68,29,44.56,,,60,Twain Harte,5896,Two Year,United States,7923-IYJWY,Stayed,0,1,Male,1,Fiber Optic,"38.107441, -120.230625",38.107441,-120.230625,0,116.1,1,0,0,,1,1,1,0,Credit Card,1,4848,1,Q3,0,3,1,California,1,0,1,67,7839.85,40,2985.52,0.0,10865.37,0,0,95383,0 +45,27,0.0,,,40,Villa Park,2136,Two Year,United States,8208-EUMTE,Stayed,0,1,Male,1,DSL,"33.817473, -117.810462",33.817473,-117.810462,0,54.85,0,0,0,,1,1,0,0,Credit Card,0,5935,1,Q3,0,4,0,California,0,0,1,16,916.15,0,0.0,0.0,916.15,0,1,92861,0 +33,23,18.0,,,57,Burbank,2742,Month-to-Month,United States,2254-DLXRI,Joined,0,0,Female,1,Fiber Optic,"34.213049, -118.317651",34.213049,-118.317651,0,79.15,1,0,0,Offer E,1,0,1,0,Credit Card,1,25882,0,Q3,0,4,0,California,0,0,0,1,79.15,60,18.0,0.0,157.15,0,0,91504,0 +42,0,27.65,,,58,Ceres,3879,Two Year,United States,3190-ITQXP,Stayed,1,0,Female,0,,"37.553469, -120.952825",37.553469,-120.952825,1,20.25,0,1,7,,0,0,0,1,Bank Withdrawal,1,32881,0,Q3,1,3,0,California,0,0,0,46,890.35,0,1271.9,0.0,2162.25,0,0,95307,0 +53,0,38.51,,,24,Oro Grande,5046,Two Year,United States,5793-YOLJN,Stayed,1,0,Female,0,,"34.647959, -117.296957",34.647959,-117.296957,1,21.0,0,3,8,Offer B,0,0,0,1,Credit Card,1,909,0,Q3,1,3,0,California,0,0,0,55,1210.3,0,2118.05,0.0,3328.35,0,0,92368,0 +67,4,0.0,Other,Deceased,92,San Jose,3244,Month-to-Month,United States,2408-WITXK,Churned,0,0,Female,1,DSL,"37.34667, -121.910019",37.34667,-121.910019,0,34.7,0,0,0,Offer D,0,0,1,0,Bank Withdrawal,0,18197,0,Q3,0,1,1,California,1,0,0,10,329.8,0,0.0,0.0,329.8,0,1,95110,1 +52,0,1.44,,,35,Moss Landing,3260,Two Year,United States,7634-HLQJR,Stayed,1,0,Female,0,,"36.863303, -121.781632",36.863303,-121.781632,1,20.05,0,1,1,,0,0,0,1,Credit Card,1,899,0,Q3,1,5,0,California,0,0,0,47,1016.7,0,67.68,0.0,1084.38,0,0,95039,0 +54,23,5.01,,,49,Pomona,4777,Two Year,United States,5887-IKKYO,Stayed,1,1,Male,1,Fiber Optic,"34.067932, -117.785168",34.067932,-117.785168,1,94.35,1,2,2,Offer B,0,0,0,1,Bank Withdrawal,1,36057,1,Q3,1,4,0,California,1,1,0,58,5563.65,0,290.58,0.0,5854.23,0,1,91768,0 +48,13,25.69,,,33,Riverside,3286,Month-to-Month,United States,2800-QQUSO,Stayed,0,0,Male,1,Fiber Optic,"33.920907, -117.489426",33.920907,-117.489426,0,100.3,1,0,0,,0,0,1,0,Bank Withdrawal,1,38446,1,Q3,0,5,0,California,1,1,1,42,4222.95,0,1078.98,0.0,5301.93,0,1,92505,0 +57,11,15.92,Dissatisfaction,Service dissatisfaction,88,Compton,5963,Month-to-Month,United States,6653-CBBOM,Churned,0,0,Female,1,Fiber Optic,"33.885811, -118.206459",33.885811,-118.206459,0,70.3,0,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,51387,0,Q3,0,1,0,California,0,0,0,1,70.3,0,15.92,0.0,86.22,0,1,90221,1 +73,26,17.43,Competitor,Competitor had better devices,91,Mount Laguna,2505,Month-to-Month,United States,7142-HVGBG,Churned,0,1,Male,1,Fiber Optic,"32.830852, -116.444601",32.830852,-116.444601,1,103.0,1,0,1,Offer B,1,0,1,1,Bank Withdrawal,1,81,0,Q3,1,1,1,California,1,0,1,43,4414.3,0,749.49,0.0,5163.79,0,1,91948,1 +35,5,0.0,,,35,Linden,4529,One Year,United States,3606-SBKRY,Stayed,0,1,Male,1,DSL,"38.047746, -121.030499",38.047746,-121.030499,0,50.05,0,0,0,,0,0,1,0,Bank Withdrawal,0,3148,0,Q3,0,3,0,California,1,1,1,31,1523.4,0,0.0,0.0,1523.4,0,1,95236,0 +78,22,5.71,Attitude,Attitude of service provider,91,Redwood City,3684,Month-to-Month,United States,6927-WTFIV,Churned,0,0,Male,1,Fiber Optic,"37.461251, -122.235414",37.461251,-122.235414,0,71.3,0,0,0,Offer D,0,0,0,0,Credit Card,1,35737,0,Q3,0,2,1,California,0,0,0,20,1389.2,0,114.2,0.0,1503.4,0,1,94061,1 +23,59,42.31,,,78,Chino,4436,Two Year,United States,6897-RWMUB,Stayed,1,1,Male,1,DSL,"33.990646, -117.663025",33.990646,-117.663025,1,68.05,0,2,2,,1,1,1,1,Bank Withdrawal,1,75319,1,Q3,1,4,0,California,0,0,0,61,4158.25,0,2580.91,0.0,6739.16,1,1,91710,0 +24,52,36.92,,,57,West Hills,4473,One Year,United States,6668-CNMFP,Stayed,1,0,Female,1,Fiber Optic,"34.199787, -118.68493",34.199787,-118.68493,1,89.35,1,3,1,,0,0,1,1,Bank Withdrawal,1,23637,1,Q3,1,4,0,California,1,1,0,19,1686.85,0,701.48,0.0,2388.33,1,1,91307,0 +40,28,11.75,,,25,Highland,2597,Month-to-Month,United States,0430-IHCDJ,Stayed,0,0,Male,1,DSL,"34.129677, -117.154277",34.129677,-117.154277,0,49.0,1,0,0,,0,0,1,0,Bank Withdrawal,1,48245,0,Q3,0,3,0,California,0,0,0,15,749.25,0,176.25,0.0,925.5,0,1,92346,0 +31,3,20.86,Other,Deceased,75,Corona,4028,Month-to-Month,United States,0991-BRRFB,Churned,0,0,Male,1,DSL,"33.762351, -117.488725",33.762351,-117.488725,0,49.4,0,0,0,,0,1,0,0,Bank Withdrawal,1,13188,0,Q3,0,1,0,California,0,0,0,18,874.8,0,375.48,0.0,1250.28,0,1,92883,1 +50,12,19.77,,,52,Ducor,5318,Month-to-Month,United States,8049-WJCLQ,Stayed,1,1,Male,1,DSL,"35.846067, -119.004073",35.846067,-119.004073,1,60.2,0,2,5,Offer D,0,0,0,1,Credit Card,1,823,0,Q3,1,4,0,California,0,0,1,10,563.5,0,197.7,0.0,761.2,0,1,93218,0 +27,0,27.5,,,54,Trinidad,4540,One Year,United States,2239-CFOUJ,Joined,1,0,Male,0,,"41.162295, -124.027381",41.162295,-124.027381,1,20.4,0,2,3,,0,0,0,1,Credit Card,1,2369,0,Q3,1,4,0,California,0,0,0,1,20.4,0,27.5,0.0,47.9,1,0,95570,0 +52,0,10.46,,,34,Philo,2066,Month-to-Month,United States,8003-EWNDZ,Stayed,0,0,Female,0,,"39.094102, -123.500853",39.094102,-123.500853,0,21.2,0,0,0,,0,0,1,0,Bank Withdrawal,1,1113,0,Q3,0,4,0,California,0,0,0,10,222.65,0,104.6,0.0,327.25,0,0,95466,0 +43,8,38.89,Other,Moved,76,Meadow Vista,3131,Month-to-Month,United States,2369-UAPKZ,Churned,0,1,Male,1,Fiber Optic,"39.003358, -121.022539",39.003358,-121.022539,0,104.1,1,0,0,Offer E,1,0,0,0,Mailed Check,1,3747,0,Q3,0,3,0,California,1,1,1,5,541.9,0,194.45,0.0,736.35,0,1,95722,1 +65,23,0.0,,,31,Los Angeles,5583,Two Year,United States,2197-OMWGI,Stayed,1,1,Female,1,DSL,"34.043144, -118.251977",34.043144,-118.251977,1,53.0,0,1,4,,1,0,1,1,Bank Withdrawal,0,3524,0,Q3,1,4,1,California,1,1,1,68,3656.25,0,0.0,0.0,3656.25,0,1,90014,0 +37,7,44.33,Price,Extra data charges,90,Los Angeles,3249,Month-to-Month,United States,6311-UEUME,Churned,0,0,Female,1,Fiber Optic,"34.046174, -118.446333",34.046174,-118.446333,0,78.9,0,0,0,,0,0,1,0,Bank Withdrawal,1,41175,0,Q3,0,2,0,California,0,0,1,29,2384.15,0,1285.57,0.0,3669.72,0,1,90025,1 +20,71,25.04,,,41,Nubieber,3615,Month-to-Month,United States,5012-YSPJJ,Stayed,1,1,Male,1,DSL,"41.082472, -121.195215",41.082472,-121.195215,1,54.35,0,1,6,,0,0,0,1,Credit Card,1,240,1,Q3,1,3,0,California,0,0,0,31,1647.0,0,776.24,0.0,2423.24,1,1,96068,0 +56,0,22.1,,,72,Chilcoot,5579,One Year,United States,2812-REYAT,Stayed,0,0,Female,0,,"39.872961, -120.198876",39.872961,-120.198876,1,20.05,0,0,3,,0,0,1,1,Bank Withdrawal,1,650,0,Q3,1,5,0,California,0,0,0,49,923.1,0,1082.9,0.0,2006.0,0,0,96105,0 +44,27,8.94,,,50,Los Angeles,3246,Two Year,United States,0253-ZTEOB,Stayed,1,0,Female,1,DSL,"34.076259, -118.310715",34.076259,-118.310715,1,79.65,1,1,5,,1,0,0,1,Bank Withdrawal,1,67852,1,Q3,1,4,0,California,1,1,1,48,3870.3,0,429.12,0.0,4299.42,0,1,90004,0 +39,20,38.38,,,43,Harbor City,4451,Two Year,United States,1568-LJSZU,Stayed,0,1,Male,1,DSL,"33.798266, -118.300237",33.798266,-118.300237,1,92.2,1,0,4,Offer A,1,1,1,1,Credit Card,1,24660,1,Q3,1,3,0,California,1,1,1,68,6392.85,0,2609.84,0.0,9002.69,0,1,90710,0 +31,9,17.91,Other,Deceased,68,South San Francisco,4041,Month-to-Month,United States,0378-NHQXU,Churned,0,1,Female,1,Fiber Optic,"37.654436, -122.426468",37.654436,-122.426468,1,88.25,1,0,7,,0,0,0,1,Bank Withdrawal,1,60599,0,Q3,1,2,0,California,0,0,1,17,1460.65,0,304.47,0.0,1765.12,0,1,94080,1 +36,9,0.0,,,75,Walnut Creek,4369,Two Year,United States,8908-NMQTX,Stayed,0,1,Male,1,Cable,"37.862128, -122.075197",37.862128,-122.075197,0,65.6,0,0,0,,1,1,1,0,Bank Withdrawal,0,18024,1,Q3,0,3,0,California,1,1,1,72,4566.5,0,0.0,0.0,4566.5,0,1,94595,0 +36,3,7.64,,,46,Bonsall,5166,Month-to-Month,United States,5243-SAOTC,Stayed,0,0,Male,1,Fiber Optic,"33.290907, -117.202895",33.290907,-117.202895,0,79.85,1,0,0,Offer B,1,0,1,0,Bank Withdrawal,1,3849,0,Q3,0,4,0,California,0,0,0,54,4308.25,0,412.56,0.0,4720.81,0,1,92003,0 +63,12,0.0,,,55,Studio City,3448,Month-to-Month,United States,8069-YQQAJ,Stayed,0,0,Male,1,Cable,"34.139082, -118.39275",34.139082,-118.39275,0,31.1,0,0,0,Offer D,1,0,1,0,Mailed Check,0,26157,0,Q3,0,5,0,California,0,0,0,14,419.7,0,0.0,0.0,419.7,0,1,91604,0 +30,73,6.49,,,57,Los Angeles,5982,Month-to-Month,United States,4183-MYFRB,Stayed,0,1,Female,1,Fiber Optic,"34.029043, -118.239504",34.029043,-118.239504,0,90.05,0,0,0,Offer D,1,0,1,0,Bank Withdrawal,1,3012,0,Q3,0,3,0,California,1,1,0,21,1862.9,30,136.29,0.0,2029.19,0,0,90021,0 +20,47,44.5,Competitor,Competitor made better offer,74,Escondido,6105,One Year,United States,2239-JALAW,Churned,0,1,Male,1,Fiber Optic,"33.141265, -116.967221",33.141265,-116.967221,0,103.25,1,0,0,Offer B,1,0,1,0,Bank Withdrawal,1,48690,0,Q3,0,1,0,California,1,1,1,58,6017.65,0,2581.0,0.0,8598.65,1,1,92027,1 +39,21,48.22,Price,Extra data charges,73,Los Angeles,3017,Month-to-Month,United States,7593-XFKDI,Churned,0,0,Male,1,DSL,"34.085807, -118.206617",34.085807,-118.206617,0,46.3,0,0,0,,0,0,0,0,Credit Card,1,38415,0,Q3,0,1,0,California,0,0,0,1,46.3,0,48.22,0.0,94.52,0,1,90031,1 +23,42,38.03,,,26,Rosamond,3403,Month-to-Month,United States,5606-AMZBO,Stayed,0,0,Female,1,Fiber Optic,"34.903052, -118.411251",34.903052,-118.411251,1,78.15,1,0,4,,0,1,1,1,Credit Card,1,14931,0,Q3,1,3,0,California,0,0,0,10,765.15,0,380.3,0.0,1145.45,1,1,93560,0 +32,15,49.14,Other,Don't know,91,Santa Barbara,2456,Month-to-Month,United States,7228-OMTPN,Churned,0,0,Male,1,Fiber Optic,"34.437945, -119.77191",34.437945,-119.77191,0,88.45,0,0,0,,0,0,1,0,Bank Withdrawal,1,15757,0,Q3,0,3,0,California,1,1,1,4,370.65,0,196.56,0.0,567.21,0,1,93110,1 +76,8,35.67,,,50,Penn Valley,4503,Two Year,United States,0581-BXBUB,Stayed,0,0,Female,1,Fiber Optic,"39.203817, -121.19584",39.203817,-121.19584,0,72.75,0,0,0,,1,0,0,0,Bank Withdrawal,1,9752,0,Q3,0,4,1,California,0,0,0,4,317.75,0,142.68,0.0,460.43,0,1,95946,0 +29,59,27.84,,,58,Los Alamos,2738,One Year,United States,9314-QDMDW,Stayed,0,0,Male,1,Cable,"34.758699, -120.275839",34.758699,-120.275839,0,61.25,0,0,0,Offer D,1,0,1,0,Bank Withdrawal,1,1328,0,Q3,0,3,0,California,0,0,1,11,729.95,0,306.24,0.0,1036.19,1,1,93440,0 +24,42,7.01,,,46,Clovis,5324,Month-to-Month,United States,2476-YGEFM,Stayed,0,0,Female,1,Fiber Optic,"36.917652, -119.593757",36.917652,-119.593757,0,76.0,1,0,0,,0,0,1,0,Credit Card,1,46858,0,Q3,0,3,0,California,0,0,0,29,2215.25,0,203.29,0.0,2418.54,1,1,93611,0 +57,29,10.3,Attitude,Attitude of support person,81,Rio Vista,4107,Month-to-Month,United States,2114-MGINA,Churned,0,0,Female,1,Fiber Optic,"38.148862, -121.737696",38.148862,-121.737696,0,89.8,0,0,0,Offer D,0,0,1,0,Credit Card,1,5246,0,Q3,0,1,0,California,1,1,1,14,1129.1,0,144.2,0.0,1273.3,0,1,94571,1 +26,76,37.0,,,62,Desert Center,4191,Month-to-Month,United States,6559-PDZLR,Stayed,0,1,Male,1,Fiber Optic,"33.889605, -115.257009",33.889605,-115.257009,0,98.65,0,0,0,,0,0,1,0,Bank Withdrawal,1,964,1,Q3,0,3,0,California,1,1,1,26,2537.0,0,962.0,0.0,3499.0,1,1,92239,0 +69,20,7.85,,,58,Anaheim,4768,One Year,United States,3786-WOVKF,Stayed,0,0,Female,1,Fiber Optic,"33.848733, -117.788357",33.848733,-117.788357,1,106.85,1,0,8,Offer A,1,1,1,1,Bank Withdrawal,1,36301,0,Q3,1,4,1,California,1,1,1,72,7677.4,100,565.2,0.0,8342.6,0,0,92807,0 +35,16,4.28,,,78,Fawnskin,5382,One Year,United States,4097-YODCF,Stayed,1,0,Male,1,Fiber Optic,"34.274846, -116.937581",34.274846,-116.937581,0,103.8,1,1,0,Offer C,1,1,1,0,Bank Withdrawal,1,414,0,Q3,0,4,0,California,1,1,1,34,3470.8,0,145.52,0.0,3616.32,0,1,92333,0 +21,0,1.5,,,54,Nevada City,5057,Month-to-Month,United States,6654-QGBZZ,Joined,0,0,Female,0,,"39.333737, -120.858667",39.333737,-120.858667,0,19.9,0,0,0,,0,0,0,0,Credit Card,1,17269,0,Q3,0,5,0,California,0,0,0,1,19.9,0,1.5,0.0,21.4,1,0,95959,0 +49,18,12.57,,,57,Carmel,3922,Two Year,United States,8099-MZPUJ,Stayed,1,1,Male,1,Fiber Optic,"36.460611, -121.852507",36.460611,-121.852507,1,111.8,1,2,10,,1,1,0,1,Credit Card,1,13121,1,Q3,1,3,0,California,1,1,1,48,5443.65,0,603.36,0.0,6047.01,0,1,93923,0 +73,13,0.0,Attitude,Attitude of support person,90,Newcastle,4002,Month-to-Month,United States,3677-IYRBF,Churned,0,1,Female,1,DSL,"38.883224, -121.15918",38.883224,-121.15918,0,30.4,0,0,0,,0,0,1,0,Bank Withdrawal,0,6096,0,Q3,0,1,1,California,0,0,0,2,78.65,0,0.0,0.0,78.65,0,1,95658,1 +77,25,23.46,Price,Long distance charges,65,Culver City,3350,Month-to-Month,United States,2516-VQRRV,Churned,0,0,Female,1,Fiber Optic,"33.993991, -118.39704",33.993991,-118.39704,0,75.45,1,0,0,,0,0,1,0,Credit Card,1,31963,0,Q3,0,3,1,California,0,0,0,2,158.4,0,46.92,0.0,205.32,0,1,90230,1 +43,26,16.82,Dissatisfaction,Lack of self-service on Website,85,Marina,3968,Month-to-Month,United States,3663-MITLP,Churned,0,1,Female,1,Fiber Optic,"36.689582, -121.758398",36.689582,-121.758398,0,101.25,0,0,0,,1,0,1,0,Bank Withdrawal,1,21759,0,Q3,0,3,0,California,1,1,1,15,1457.25,0,252.3,0.0,1709.55,0,1,93933,1 +57,0,35.42,,,58,Tujunga,2843,One Year,United States,8610-ZIKJJ,Joined,1,0,Female,0,,"34.296574, -118.244839",34.296574,-118.244839,1,20.3,0,2,2,,0,0,0,1,Credit Card,1,26753,0,Q3,1,3,0,California,0,0,0,2,31.9,0,70.84,0.0,102.74,0,0,91042,0 +37,4,13.01,Competitor,Competitor had better devices,70,San Jose,2294,Month-to-Month,United States,3063-QFSZL,Churned,0,0,Female,1,Cable,"37.28682, -121.723877",37.28682,-121.723877,0,55.4,0,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,15798,0,Q3,0,1,0,California,1,1,0,1,55.4,0,13.01,0.0,68.41,0,1,95135,1 +22,58,0.0,,,42,Lemoore,5214,Month-to-Month,United States,5533-RJFTJ,Stayed,0,1,Male,1,Cable,"36.303666, -119.825657",36.303666,-119.825657,0,30.2,0,0,0,Offer B,0,0,1,0,Bank Withdrawal,0,30419,0,Q3,0,4,0,California,0,0,0,49,1453.1,0,0.0,0.0,1453.1,1,1,93245,0 +34,8,37.59,,,75,Twin Bridges,5461,Month-to-Month,United States,3466-RITXD,Stayed,0,0,Male,1,Fiber Optic,"38.805481, -120.13287",38.805481,-120.13287,0,92.4,1,0,0,,1,1,1,0,Credit Card,1,25,0,Q3,0,3,0,California,0,0,1,26,2349.8,0,977.34,0.0,3327.14,0,1,95735,0 +34,9,21.85,,,26,Pilot Hill,3519,Month-to-Month,United States,8735-DCXNF,Stayed,0,0,Male,1,DSL,"38.803731, -121.043799",38.803731,-121.043799,1,54.95,0,0,9,Offer D,0,1,1,1,Credit Card,1,1173,1,Q3,1,3,0,California,0,0,0,10,568.85,0,218.5,0.0,787.35,0,1,95664,0 +64,27,8.4,,,80,North Hills,2496,Month-to-Month,United States,0696-UKTOX,Stayed,1,0,Male,1,Cable,"34.238802, -118.482296",34.238802,-118.482296,0,54.15,0,1,0,,1,0,0,0,Bank Withdrawal,1,57017,1,Q3,0,4,0,California,0,0,0,23,1312.45,40,193.2,0.0,1545.65,0,0,91343,0 +21,42,0.0,,,30,Auburn,5528,Month-to-Month,United States,2625-TRCZQ,Stayed,0,0,Female,1,DSL,"38.99003, -121.114408",38.99003,-121.114408,1,49.65,0,0,0,Offer B,1,0,1,1,Bank Withdrawal,0,18197,0,Q3,0,3,0,California,1,1,1,51,2553.35,0,0.0,0.0,2553.35,1,1,95602,0 +72,21,1.67,,,77,San Francisco,4452,One Year,United States,7508-SMHXL,Stayed,0,0,Female,1,Fiber Optic,"37.794487, -122.42227",37.794487,-122.42227,0,89.0,1,0,0,,1,0,0,0,Credit Card,1,56330,0,Q3,0,4,1,California,0,0,1,15,1288.3,0,25.05,45.69,1267.66,0,1,94109,0 +37,0,48.06,,,72,Long Beach,2173,One Year,United States,2749-CTKAJ,Stayed,0,0,Male,0,,"33.781086, -118.199049",33.781086,-118.199049,1,20.15,0,0,3,,0,0,0,1,Credit Card,1,63136,0,Q3,1,5,0,California,0,0,0,22,419.9,0,1057.32,0.0,1477.22,0,0,90813,0 +69,12,47.02,,,38,Los Angeles,5309,Two Year,United States,3841-NFECX,Stayed,0,1,Female,1,Fiber Optic,"34.050198, -118.210946",34.050198,-118.210946,1,96.35,1,0,3,,1,1,1,1,Credit Card,1,49431,1,Q3,1,4,1,California,0,0,0,71,6766.95,0,3338.42,0.0,10105.37,0,1,90033,0 +58,28,34.07,,,75,Playa Del Rey,4403,Month-to-Month,United States,3255-GRXMG,Stayed,1,0,Male,1,DSL,"33.947305, -118.439841",33.947305,-118.439841,0,45.65,0,2,0,Offer D,0,0,1,0,Credit Card,1,11264,0,Q3,0,5,0,California,0,0,0,18,747.2,40,613.26,0.0,1400.46,0,0,90293,0 +58,17,2.88,Competitor,Competitor had better devices,66,Trinidad,3335,Month-to-Month,United States,9269-CQOOL,Churned,0,0,Male,1,DSL,"41.162295, -124.027381",41.162295,-124.027381,0,54.7,0,0,0,Offer E,0,0,1,0,Credit Card,1,2369,0,Q3,0,1,0,California,0,0,1,3,169.45,0,8.64,0.0,178.09,0,1,95570,1 +21,0,9.2,,,68,San Marcos,5747,Two Year,United States,0174-QRVVY,Stayed,1,0,Male,0,,"33.119028, -117.166036",33.119028,-117.166036,1,25.35,1,2,2,,0,0,0,1,Credit Card,1,6760,0,Q3,1,5,0,California,0,0,0,71,1847.55,0,653.2,0.0,2500.75,1,0,92078,0 +20,0,31.53,,,52,Los Angeles,5577,Two Year,United States,9593-CVZKR,Stayed,1,0,Female,0,,"34.046174, -118.446333",34.046174,-118.446333,1,24.45,1,2,2,Offer B,0,0,1,1,Credit Card,1,41175,0,Q3,1,3,0,California,0,0,0,56,1385.85,0,1765.68,0.0,3151.53,1,0,90025,0 +54,18,2.19,Competitor,Competitor had better devices,76,Biola,3670,Month-to-Month,United States,5883-GTGVD,Churned,0,0,Male,1,Fiber Optic,"36.798882, -120.019511",36.798882,-120.019511,0,99.95,1,0,0,Offer D,1,0,1,0,Bank Withdrawal,1,807,0,Q3,0,1,0,California,1,1,1,19,1931.75,0,41.61,0.0,1973.36,0,1,93606,1 +28,41,21.84,,,75,San Diego,2640,Month-to-Month,United States,6862-CQUMB,Stayed,0,0,Male,1,Fiber Optic,"32.886925, -117.152162",32.886925,-117.152162,0,96.1,0,0,0,,1,0,1,0,Credit Card,1,74232,0,Q3,0,4,0,California,1,1,1,37,3646.8,0,808.08,0.0,4454.88,1,1,92126,0 +59,13,46.99,,,44,Los Angeles,5114,One Year,United States,6685-GBWJZ,Stayed,0,0,Male,1,Cable,"34.039224, -118.266293",34.039224,-118.266293,1,70.8,0,0,6,,1,1,0,1,Credit Card,1,15140,1,Q3,1,3,0,California,0,0,1,63,4448.8,0,2960.37,0.0,7409.17,0,1,90015,0 +73,9,24.24,Dissatisfaction,Limited range of services,76,Escondido,4989,Month-to-Month,United States,2722-JMONI,Churned,0,0,Female,1,Cable,"33.079834, -117.134275",33.079834,-117.134275,1,49.55,0,0,1,Offer E,0,1,1,1,Bank Withdrawal,1,17944,0,Q3,1,1,1,California,0,0,0,1,49.55,0,24.24,0.0,73.79,0,1,92029,1 +38,56,22.56,,,44,Chula Vista,4603,Month-to-Month,United States,7449-HVPIV,Stayed,1,1,Male,1,Fiber Optic,"32.64164, -116.985026",32.64164,-116.985026,1,90.4,1,3,10,Offer B,0,0,1,1,Credit Card,1,12884,0,Q3,1,5,0,California,0,0,1,55,5099.15,0,1240.8,0.0,6339.95,0,1,91913,0 +70,9,33.22,Competitor,Competitor had better devices,90,Citrus Heights,2091,Month-to-Month,United States,6022-UGGSO,Churned,0,0,Female,1,Fiber Optic,"38.69508, -121.271616",38.69508,-121.271616,0,74.4,0,0,0,Offer C,1,0,1,0,Bank Withdrawal,1,43718,0,Q3,0,1,1,California,0,0,0,32,2276.95,0,1063.04,44.31,3295.68,0,1,95610,1 +62,7,37.08,,,79,Gerber,2709,Month-to-Month,United States,1436-ZMJAN,Stayed,0,1,Female,1,Cable,"40.03194, -122.176023",40.03194,-122.176023,1,67.8,0,0,6,Offer D,0,0,1,1,Credit Card,1,3357,0,Q3,1,5,0,California,1,1,1,10,653.15,0,370.8,0.0,1023.95,0,1,96035,0 +24,0,4.27,,,32,Pacifica,4722,Two Year,United States,6963-KQYQB,Stayed,1,0,Female,0,,"37.573633, -122.455167",37.573633,-122.455167,1,24.05,1,2,4,Offer A,0,0,0,1,Credit Card,1,38885,0,Q3,1,5,0,California,0,0,0,70,1764.75,0,298.9,0.0,2063.65,1,0,94044,0 +39,0,14.6,,,71,Thermal,2047,Month-to-Month,United States,7010-ZMVBF,Stayed,1,0,Female,0,,"33.53604, -116.119222",33.53604,-116.119222,1,20.45,0,2,8,,0,0,0,1,Credit Card,1,17018,0,Q3,1,4,0,California,0,0,0,18,357.0,0,262.8,0.0,619.8,0,0,92274,0 +78,8,0.0,Competitor,Competitor offered more data,91,Los Angeles,5433,Month-to-Month,United States,8779-QRDMV,Churned,0,1,Male,1,DSL,"34.02381, -118.156582",34.02381,-118.156582,0,39.65,0,0,0,,0,0,1,0,Bank Withdrawal,0,68701,0,Q3,0,3,1,California,1,0,0,1,39.65,20,0.0,0.0,59.65,0,0,90022,1 +26,58,0.0,,,70,Long Beach,3345,Two Year,United States,7492-TAFJD,Stayed,0,1,Male,1,Cable,"33.760458, -118.129725",33.760458,-118.129725,1,38.55,0,0,5,,1,1,0,1,Credit Card,0,31352,0,Q3,1,4,0,California,0,0,0,7,280.0,0,0.0,0.0,280.0,1,1,90803,0 +37,9,5.08,,,42,Stockton,5875,Month-to-Month,United States,0058-EVZWM,Stayed,0,0,Female,1,Fiber Optic,"38.044523, -121.348048",38.044523,-121.348048,1,89.8,1,0,2,Offer B,0,1,1,1,Bank Withdrawal,1,30814,0,Q3,1,3,0,California,0,0,1,55,4959.6,0,279.4,0.0,5239.0,0,1,95209,0 +46,30,9.06,,,71,Corte Madera,4278,Two Year,United States,6461-SZMCV,Stayed,0,1,Female,1,DSL,"37.924014, -122.511694",37.924014,-122.511694,1,87.95,1,0,7,,1,1,0,1,Bank Withdrawal,1,9038,1,Q3,1,4,0,California,1,1,1,71,6365.35,0,643.26,0.0,7008.61,0,1,94925,0 +46,26,0.0,,,70,Termo,3523,Month-to-Month,United States,7075-BNDVQ,Stayed,0,1,Female,1,DSL,"41.027281, -120.669427",41.027281,-120.669427,0,35.0,0,0,0,,0,1,0,0,Credit Card,0,72,0,Q3,0,4,0,California,0,0,0,4,135.75,50,0.0,0.0,185.75,0,0,96132,0 +44,15,35.32,,,56,Spring Valley,5871,Month-to-Month,United States,5136-GFPMB,Stayed,0,1,Male,1,Fiber Optic,"32.730264, -116.950963",32.730264,-116.950963,0,89.4,1,0,0,Offer B,0,0,0,0,Credit Card,1,7863,0,Q3,0,5,0,California,1,1,0,54,4869.5,0,1907.28,0.0,6776.78,0,1,91978,0 +28,69,39.09,,,43,Fontana,4603,Two Year,United States,9715-WZCLW,Stayed,1,0,Male,1,Fiber Optic,"34.087558, -117.464096",34.087558,-117.464096,1,97.2,1,2,7,Offer A,0,1,1,1,Bank Withdrawal,1,82630,0,Q3,1,3,0,California,1,1,1,71,6910.3,0,2775.39,0.0,9685.69,1,1,92335,0 +43,0,16.67,,,28,West Sacramento,2606,Month-to-Month,United States,7266-GSSJX,Stayed,1,0,Male,0,,"38.592745, -121.540036",38.592745,-121.540036,1,20.45,0,2,3,,0,0,1,1,Bank Withdrawal,1,12756,0,Q3,1,5,0,California,0,0,0,11,250.8,0,183.37,0.0,434.17,0,0,95605,0 +24,51,16.25,,,60,Pasadena,4288,Month-to-Month,United States,7339-POGZN,Stayed,0,0,Female,1,DSL,"34.159007, -118.087353",34.159007,-118.087353,0,50.7,1,0,0,,0,0,0,0,Bank Withdrawal,1,32369,0,Q3,0,4,0,California,0,0,0,4,214.55,0,65.0,39.92,239.63,1,1,91107,0 +31,19,7.99,,,29,Elk Grove,4811,One Year,United States,3253-HKOKL,Stayed,1,1,Female,1,Fiber Optic,"38.35363, -121.44195",38.35363,-121.44195,1,100.3,0,2,7,,0,1,0,1,Bank Withdrawal,1,47065,0,Q3,1,3,0,California,1,1,1,52,5244.45,0,415.48,0.0,5659.93,0,1,95758,0 +31,0,30.64,,,59,San Martin,4797,Two Year,United States,0057-QBUQH,Stayed,1,0,Female,0,,"37.084697, -121.606417",37.084697,-121.606417,0,25.1,1,3,0,,0,0,1,0,Bank Withdrawal,1,5671,0,Q3,0,4,0,California,0,0,0,43,1070.15,0,1317.52,0.0,2387.67,0,0,95046,0 +68,21,45.81,Competitor,Competitor had better devices,66,Brea,4880,Month-to-Month,United States,5192-EBGOV,Churned,0,0,Female,1,Fiber Optic,"33.924143, -117.79387",33.924143,-117.79387,0,85.7,1,0,0,,0,0,1,0,Bank Withdrawal,1,1408,0,Q3,0,1,1,California,0,0,1,1,85.7,0,45.81,0.0,131.51,0,1,92823,1 +74,12,48.62,,,24,Ontario,3041,Two Year,United States,1730-ZMAME,Stayed,0,0,Female,1,Fiber Optic,"34.057256, -117.667677",34.057256,-117.667677,0,79.5,0,0,0,,0,0,1,0,Bank Withdrawal,1,54254,0,Q3,0,4,1,California,1,0,0,32,2665.0,0,1555.84,0.0,4220.84,0,1,91762,0 +35,53,22.83,,,44,Albany,5394,Two Year,United States,6997-UVGOX,Stayed,1,1,Male,1,DSL,"37.890274, -122.295192",37.890274,-122.295192,1,85.45,0,3,9,Offer A,1,1,0,1,Bank Withdrawal,1,15882,1,Q3,1,3,0,California,1,1,1,71,6029.9,0,1620.93,0.0,7650.83,0,1,94706,0 +39,29,42.08,Dissatisfaction,Service dissatisfaction,94,Canoga Park,2283,Month-to-Month,United States,2472-OVKUP,Churned,1,1,Male,1,Fiber Optic,"34.224377, -118.632656",34.224377,-118.632656,1,91.0,0,2,5,,1,0,1,1,Bank Withdrawal,1,49242,0,Q3,1,2,0,California,1,1,0,6,531.0,0,252.48,0.0,783.48,0,1,91304,1 +41,29,26.01,,,56,Eureka,2934,Two Year,United States,3230-IUALN,Stayed,0,1,Female,1,Cable,"40.796621, -124.15428",40.796621,-124.15428,1,81.0,0,0,10,,0,1,1,1,Credit Card,1,23224,1,Q3,1,3,0,California,1,1,1,45,3533.6,0,1170.45,0.0,4704.05,0,1,95501,0 +61,0,34.29,,,30,Bradley,5512,Two Year,United States,4312-KFRXN,Stayed,0,0,Male,0,,"35.842889, -121.004862",35.842889,-121.004862,1,25.4,1,0,2,Offer A,0,0,0,1,Credit Card,1,1363,0,Q3,1,3,0,California,0,0,0,72,1710.9,0,2468.88,0.0,4179.78,0,0,93426,0 +53,0,7.74,,,60,Orange Cove,4052,One Year,United States,6016-NXBNJ,Stayed,0,0,Male,0,,"36.633498, -119.298895",36.633498,-119.298895,0,19.15,0,0,0,,0,0,1,0,Credit Card,1,8449,0,Q3,0,3,0,California,0,0,0,35,638.0,0,270.9,0.0,908.9,0,0,93646,0 +25,51,42.81,,,20,Novato,6483,Month-to-Month,United States,5018-GWURO,Stayed,0,0,Female,1,Fiber Optic,"38.067204, -122.524004",38.067204,-122.524004,1,85.6,1,0,9,,0,0,1,1,Bank Withdrawal,1,13361,0,Q3,1,4,0,California,0,0,1,56,4902.8,0,2397.36,0.0,7300.16,1,1,94949,0 +47,4,38.93,,,49,Myers Flat,5140,Month-to-Month,United States,6475-VHUIZ,Stayed,0,1,Female,1,Cable,"40.267158, -123.805913",40.267158,-123.805913,1,54.25,0,0,6,Offer D,0,0,0,1,Bank Withdrawal,1,644,1,Q3,1,5,0,California,0,0,0,23,1221.55,0,895.39,0.0,2116.94,0,1,95554,0 +25,59,32.16,,,34,Moss Landing,6171,Two Year,United States,8659-IOOPU,Stayed,1,1,Female,1,Fiber Optic,"36.863303, -121.781632",36.863303,-121.781632,1,100.45,1,2,4,Offer A,0,1,0,1,Bank Withdrawal,1,899,1,Q3,1,3,0,California,1,1,0,71,7159.7,0,2283.36,16.12,9426.94,1,1,95039,0 +71,2,5.87,,,78,Tarzana,3061,One Year,United States,7064-FRRSW,Stayed,0,0,Male,1,Fiber Optic,"34.157137, -118.548511",34.157137,-118.548511,0,99.0,1,0,0,,1,0,1,0,Bank Withdrawal,1,27424,0,Q3,0,4,1,California,1,0,1,48,4744.35,0,281.76,0.0,5026.11,0,1,91356,0 +28,0,12.87,,,79,Orick,5398,Two Year,United States,3910-MRQOY,Stayed,0,0,Female,0,,"41.336354, -124.044354",41.336354,-124.044354,1,19.4,0,0,8,,0,0,0,1,Bank Withdrawal,1,494,0,Q3,1,3,0,California,0,0,0,72,1496.45,0,926.64,0.0,2423.09,1,0,95555,0 +62,19,0.0,,,55,Woodacre,4574,Two Year,United States,7771-ZONAT,Stayed,0,1,Male,1,DSL,"38.005839, -122.638155",38.005839,-122.638155,0,56.75,0,0,0,,0,0,0,0,Bank Withdrawal,0,1449,1,Q3,0,4,0,California,1,1,1,22,1304.85,0,0.0,0.0,1304.85,0,1,94973,0 +52,30,36.24,Competitor,Competitor offered higher download speeds,67,Norco,5670,Month-to-Month,United States,0719-SYFRB,Churned,0,1,Female,1,DSL,"33.925833, -117.559639",33.925833,-117.559639,0,61.65,1,0,0,Offer D,0,1,1,0,Mailed Check,1,22443,1,Q3,0,1,0,California,0,0,0,12,713.75,0,434.88,0.0,1148.63,0,1,92860,1 +53,17,22.95,,,71,Hawthorne,5791,Two Year,United States,4670-TABXH,Stayed,0,1,Male,1,Fiber Optic,"33.914775, -118.348083",33.914775,-118.348083,1,109.75,1,0,6,,1,0,1,1,Credit Card,1,93315,1,Q3,1,3,0,California,1,1,1,72,7758.9,0,1652.4,0.0,9411.3,0,1,90250,0 +47,18,0.0,,,60,Chilcoot,5840,Two Year,United States,8242-PDSGJ,Stayed,0,1,Male,1,DSL,"39.872961, -120.198876",39.872961,-120.198876,1,39.15,0,0,1,,0,1,1,1,Credit Card,0,650,1,Q3,1,3,0,California,0,0,0,70,2692.75,0,0.0,0.0,2692.75,0,1,96105,0 +43,6,34.34,,,68,Temple City,4544,Month-to-Month,United States,4299-SIMNS,Stayed,0,0,Male,1,Fiber Optic,"34.101608, -118.055848",34.101608,-118.055848,0,81.15,1,0,0,Offer E,0,1,1,0,Bank Withdrawal,1,32718,0,Q3,0,4,0,California,0,0,0,9,784.45,50,309.06,0.0,1143.51,0,0,91780,0 +65,5,16.65,,,51,Parker Dam,6441,One Year,United States,4832-VRBMR,Stayed,0,1,Male,1,Fiber Optic,"34.273872, -114.192901",34.273872,-114.192901,1,103.15,1,0,1,,1,0,1,1,Bank Withdrawal,1,131,0,Q3,1,3,1,California,1,1,1,65,6792.45,0,1082.25,0.0,7874.7,0,1,92267,0 +51,12,19.63,,,43,Frazier Park,4977,One Year,United States,9705-ZJBCG,Stayed,1,0,Female,1,DSL,"34.907911, -119.234281",34.907911,-119.234281,1,54.15,0,1,5,Offer D,0,1,0,1,Bank Withdrawal,1,1526,1,Q3,1,3,0,California,0,0,0,13,701.05,0,255.19,0.0,956.24,0,1,93222,0 +43,22,36.99,Competitor,Competitor offered higher download speeds,78,Alpine,4689,Month-to-Month,United States,6128-CZOMY,Churned,0,0,Female,1,Cable,"32.827184, -116.703729",32.827184,-116.703729,0,45.65,0,0,0,,0,0,1,0,Bank Withdrawal,1,16486,0,Q3,0,2,0,California,0,0,0,1,45.65,0,36.99,0.0,82.64,0,1,91901,1 +42,0,3.01,,,29,Petrolia,3556,Two Year,United States,9068-FHQHD,Stayed,1,0,Female,0,,"40.274302, -124.210902",40.274302,-124.210902,1,20.15,0,3,1,,0,0,0,1,Bank Withdrawal,1,300,0,Q3,1,5,0,California,0,0,0,40,777.35,0,120.4,0.0,897.75,0,0,95558,0 +40,0,16.91,,,31,Bridgeport,3192,Month-to-Month,United States,3785-NRHYR,Joined,0,0,Male,0,,"38.184583, -119.286558",38.184583,-119.286558,0,19.65,0,0,0,,0,0,0,0,Credit Card,1,826,0,Q3,0,3,0,California,0,0,0,1,19.65,0,16.91,0.0,36.56,0,0,93517,0 +59,5,35.53,Other,Don't know,91,Los Angeles,3721,Month-to-Month,United States,2219-MVUSO,Churned,0,0,Male,1,Cable,"34.099869, -118.326843",34.099869,-118.326843,0,45.15,0,0,0,,0,0,1,0,Credit Card,1,30568,0,Q3,0,2,0,California,0,0,0,8,438.4,0,284.24,0.0,722.64,0,1,90028,1 +50,0,33.9,,,40,Ontario,5209,Month-to-Month,United States,8044-BGWPI,Stayed,1,0,Male,0,,"34.074087, -117.605618",34.074087,-117.605618,1,21.15,0,2,8,Offer D,0,0,1,1,Bank Withdrawal,1,49474,0,Q3,1,4,0,California,0,0,0,12,306.05,0,406.8,0.0,712.85,0,0,91764,0 +21,69,39.19,,,49,Canby,3255,Month-to-Month,United States,5501-TVMGM,Joined,0,0,Male,1,DSL,"41.486953, -120.913975",41.486953,-120.913975,0,55.25,0,0,0,,0,0,1,0,Bank Withdrawal,1,417,0,Q3,0,5,0,California,1,1,0,1,55.25,60,39.19,0.0,154.44,1,0,96015,0 +74,13,31.73,,,77,Ducor,5242,One Year,United States,3509-GWQGF,Stayed,0,0,Male,1,Fiber Optic,"35.846067, -119.004073",35.846067,-119.004073,0,70.0,0,0,0,Offer C,0,0,0,0,Credit Card,1,823,0,Q3,0,3,1,California,0,0,0,24,1732.6,140,761.52,0.0,2634.12,0,0,93218,0 +34,13,42.89,Dissatisfaction,Lack of self-service on Website,79,Garden Valley,5299,Month-to-Month,United States,3006-XIMLN,Churned,0,0,Female,1,Fiber Optic,"38.852544, -120.837669",38.852544,-120.837669,0,94.2,1,0,0,,0,0,1,0,Bank Withdrawal,1,2536,0,Q3,0,2,0,California,1,1,1,2,193.8,0,85.78,0.0,279.58,0,1,95633,1 +56,0,26.17,,,69,San Mateo,3705,Two Year,United States,3549-ZTMNH,Stayed,1,0,Male,0,,"37.556634, -122.317723",37.556634,-122.317723,1,24.0,1,1,0,,0,0,1,1,Bank Withdrawal,1,23393,0,Q3,0,3,0,California,0,0,0,12,269.65,0,314.04,0.0,583.69,0,0,94402,0 +63,7,0.0,,,52,Redwood City,4247,Two Year,United States,7963-SHNDT,Stayed,0,0,Female,1,DSL,"37.410567, -122.297152",37.410567,-122.297152,0,39.1,0,0,0,,1,1,0,0,Credit Card,0,25569,1,Q3,0,3,0,California,0,0,0,52,1982.1,130,0.0,0.0,2112.1,0,0,94062,0 +52,0,47.82,,,40,Sacramento,4246,Two Year,United States,4521-WFJAI,Stayed,0,0,Male,0,,"38.590035, -121.412455",38.590035,-121.412455,0,25.95,1,0,0,,0,0,1,0,Bank Withdrawal,1,30715,0,Q3,0,3,0,California,0,0,0,56,1444.05,0,2677.92,0.0,4121.97,0,0,95825,0 +46,15,3.36,Price,Long distance charges,91,Mountain View,5525,Month-to-Month,United States,0952-KMEEH,Churned,0,0,Male,1,Fiber Optic,"37.419725, -122.062947",37.419725,-122.062947,0,98.15,1,0,0,,0,1,0,0,Mailed Check,1,27822,0,Q3,0,1,0,California,1,1,1,13,1230.25,40,43.68,0.0,1313.93,0,0,94043,1 +52,9,25.88,Attitude,Attitude of service provider,85,Garden Grove,4811,Month-to-Month,United States,7181-BQYBV,Churned,0,1,Female,1,Fiber Optic,"33.782955, -118.026456",33.782955,-118.026456,1,102.45,1,0,1,,0,1,1,1,Bank Withdrawal,1,15878,0,Q3,1,1,0,California,1,1,1,1,102.45,0,25.88,0.0,128.33,0,1,92845,1 +47,14,0.0,,,65,Vista,3248,Month-to-Month,United States,6243-OZGFH,Stayed,0,0,Female,1,DSL,"33.22784, -117.200024",33.22784,-117.200024,0,44.95,0,0,0,,0,0,1,0,Bank Withdrawal,0,44692,0,Q3,0,3,0,California,1,1,1,23,996.85,40,0.0,25.84,1011.01,0,0,92084,0 +61,11,31.09,Competitor,Competitor made better offer,66,Fallbrook,4192,Month-to-Month,United States,0306-JAELE,Churned,0,0,Male,1,Fiber Optic,"33.362575, -117.299644",33.362575,-117.299644,0,96.1,0,0,0,,0,0,1,0,Bank Withdrawal,1,42239,1,Q3,0,1,0,California,1,1,1,5,453.4,0,155.45,0.0,608.85,0,1,92028,1 +31,0,7.83,,,44,Saratoga,5064,Month-to-Month,United States,2439-QKJUL,Stayed,0,0,Male,0,,"37.257772, -122.051824",37.257772,-122.051824,0,20.25,0,0,0,,0,0,0,0,Credit Card,1,30589,0,Q3,0,3,0,California,0,0,0,5,109.8,0,39.15,0.0,148.95,0,0,95070,0 +28,59,0.0,,,56,Cayucos,5644,Two Year,United States,3566-CAAYU,Stayed,1,1,Female,1,DSL,"35.511833, -120.918713",35.511833,-120.918713,1,49.85,0,3,3,Offer B,1,0,0,1,Bank Withdrawal,0,3220,1,Q3,1,5,0,California,1,1,0,64,3210.35,0,0.0,0.0,3210.35,1,1,93430,0 +75,29,0.0,,,72,Farmington,2494,Two Year,United States,4360-QRAVE,Stayed,0,1,Male,1,DSL,"37.956963, -120.863055",37.956963,-120.863055,0,36.65,0,0,0,Offer C,1,0,0,0,Bank Withdrawal,0,596,0,Q3,0,5,1,California,0,0,0,37,1315.0,0,0.0,0.0,1315.0,0,1,95230,0 +36,21,2.92,Competitor,Competitor made better offer,89,Antelope,3687,Month-to-Month,United States,9283-LZQOH,Churned,0,0,Male,1,Fiber Optic,"38.715498, -121.363411",38.715498,-121.363411,1,74.4,1,0,1,,0,0,1,1,Credit Card,1,36432,0,Q3,1,1,0,California,0,0,0,13,896.75,0,37.96,0.0,934.71,0,1,95843,1 +38,0,38.63,,,53,Soquel,5261,Two Year,United States,0613-WUXUM,Stayed,1,0,Female,0,,"37.023669, -121.946461",37.023669,-121.946461,1,19.2,0,3,1,,0,0,1,1,Credit Card,1,9823,0,Q3,1,3,0,California,0,0,0,70,1401.4,0,2704.1,0.0,4105.5,0,0,95073,0 +43,3,38.3,,,22,Potter Valley,4256,Two Year,United States,6176-YJWAS,Stayed,0,1,Male,1,Fiber Optic,"39.408634, -123.045516",39.408634,-123.045516,1,97.95,1,0,1,Offer A,1,1,1,1,Credit Card,1,1884,0,Q3,1,4,0,California,0,0,1,72,7114.25,0,2757.6,0.0,9871.85,0,1,95469,0 +69,21,0.0,Competitor,Competitor had better devices,65,Twain,4842,Month-to-Month,United States,9907-SWKKF,Churned,0,0,Female,1,DSL,"40.022184, -121.062384",40.022184,-121.062384,0,25.05,0,0,0,Offer E,0,0,0,0,Credit Card,0,73,0,Q3,0,1,1,California,0,0,0,1,25.05,0,0.0,0.0,25.05,0,1,95984,1 +38,0,18.0,,,47,Pico Rivera,3243,One Year,United States,8779-YIQQA,Stayed,1,0,Male,0,,"33.989524, -118.089299",33.989524,-118.089299,1,19.8,0,1,10,,0,0,0,1,Credit Card,1,63288,0,Q3,1,3,0,California,0,0,0,21,350.1,0,378.0,0.0,728.1,0,0,90660,0 +31,14,11.19,,,26,Winterhaven,3527,Month-to-Month,United States,2897-DOVND,Joined,0,0,Male,1,Fiber Optic,"32.852947, -114.850784",32.852947,-114.850784,0,69.8,0,0,0,,0,0,1,0,Bank Withdrawal,1,3663,0,Q3,0,3,0,California,0,0,0,2,146.65,10,22.38,0.0,179.03,0,0,92283,0 +46,29,10.99,,,74,Acton,5846,Month-to-Month,United States,1635-FJFCC,Stayed,0,0,Female,1,DSL,"34.501452, -118.207862",34.501452,-118.207862,0,44.05,0,0,0,,0,0,1,0,Credit Card,1,7831,0,Q3,0,5,0,California,0,0,0,5,202.15,0,54.95,0.0,257.1,0,1,93510,0 +46,0,1.86,,,59,Santa Fe Springs,5901,Two Year,United States,6734-PSBAW,Stayed,0,0,Male,0,,"33.933565, -118.062611",33.933565,-118.062611,1,23.55,1,0,1,Offer A,0,0,1,1,Bank Withdrawal,1,16271,0,Q3,1,3,0,California,0,0,0,72,1723.95,0,133.92,0.0,1857.87,0,0,90670,0 +38,0,18.8,,,55,Palmdale,2910,One Year,United States,1133-KXCGE,Stayed,0,0,Female,0,,"34.557711, -118.029441",34.557711,-118.029441,0,20.1,0,0,0,Offer D,0,0,0,0,Mailed Check,1,25370,0,Q3,0,4,0,California,0,0,0,18,407.05,0,338.4,0.0,745.45,0,0,93552,0 +68,27,3.96,Attitude,Attitude of support person,89,Gilroy,2202,Month-to-Month,United States,8999-BOHSE,Churned,0,0,Female,1,Fiber Optic,"37.03889, -121.528955",37.03889,-121.528955,0,89.7,0,0,0,,0,0,0,0,Bank Withdrawal,1,49968,0,Q3,0,2,1,California,1,0,1,11,1047.7,0,43.56,0.0,1091.26,0,1,95020,1 +66,6,0.0,Competitor,Competitor offered more data,77,Palmdale,5573,Month-to-Month,United States,8263-JQAIK,Churned,0,0,Male,1,DSL,"34.598221, -117.79593",34.598221,-117.79593,0,24.45,0,0,0,,0,0,1,0,Credit Card,0,6787,0,Q3,0,3,1,California,0,0,0,2,47.5,0,0.0,0.0,47.5,0,1,93591,1 +56,5,3.13,Attitude,Attitude of support person,91,Cedar Glen,4815,Month-to-Month,United States,9300-RENDD,Churned,0,0,Male,1,Fiber Optic,"34.255203, -117.175654",34.255203,-117.175654,0,79.95,0,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,455,0,Q3,0,3,0,California,0,0,1,1,79.95,0,3.13,0.0,83.08,0,1,92321,1 +21,59,15.29,,,69,San Diego,4085,One Year,United States,1389-WNUIB,Stayed,1,0,Female,1,Cable,"32.578103, -117.012975",32.578103,-117.012975,1,76.0,1,3,7,,0,1,0,1,Bank Withdrawal,1,68776,0,Q3,1,4,0,California,1,1,1,20,1588.75,70,305.8,7.3,1957.25,1,0,92154,0 +49,21,0.0,Competitor,Competitor offered more data,79,Oroville,4648,Month-to-Month,United States,7881-EVUAD,Churned,0,0,Female,1,DSL,"39.473896, -121.415927",39.473896,-121.415927,0,42.6,0,0,0,Offer E,1,1,1,0,Bank Withdrawal,0,28382,0,Q3,0,2,0,California,1,1,0,2,72.4,0,0.0,0.0,72.4,0,1,95966,1 +58,13,7.51,,,60,Poway,4517,Two Year,United States,0487-CRLZF,Stayed,0,1,Female,1,DSL,"32.984395, -117.013454",32.984395,-117.013454,0,74.45,0,0,0,Offer B,0,0,1,0,Bank Withdrawal,1,47969,1,Q3,0,5,0,California,1,1,1,49,3721.9,0,367.99,0.0,4089.89,0,1,92064,0 +21,69,37.47,,,58,Nice,5206,One Year,United States,5312-IRCFR,Stayed,1,1,Female,1,Fiber Optic,"39.12334, -122.838198",39.12334,-122.838198,1,92.85,1,3,8,,1,0,1,1,Bank Withdrawal,1,2223,0,Q3,1,4,0,California,1,1,0,64,5980.75,0,2398.08,0.0,8378.83,1,1,95464,0 +32,30,11.56,,,20,Tecate,4621,One Year,United States,2430-RRYUW,Stayed,0,0,Male,1,DSL,"32.587557, -116.636816",32.587557,-116.636816,0,54.8,0,0,0,Offer A,1,1,1,0,Mailed Check,1,91,0,Q3,0,4,0,California,0,0,0,66,3465.7,0,762.96,0.0,4228.66,0,1,91980,0 +21,53,0.0,,,28,Glenn,5905,Month-to-Month,United States,2478-EEWWM,Stayed,0,0,Male,1,DSL,"39.597975, -122.032248",39.597975,-122.032248,1,44.3,0,0,1,Offer B,0,0,1,1,Bank Withdrawal,0,1454,0,Q3,1,4,0,California,1,1,1,59,2666.75,20,0.0,0.0,2686.75,1,0,95943,0 +31,16,36.43,Competitor,Competitor made better offer,90,Fallbrook,5900,Month-to-Month,United States,1518-VOWAV,Churned,0,0,Female,1,DSL,"33.362575, -117.299644",33.362575,-117.299644,0,74.65,0,0,0,Offer E,1,1,1,0,Bank Withdrawal,1,42239,0,Q3,0,1,0,California,1,1,1,9,703.55,0,327.87,0.0,1031.42,0,1,92028,1 +56,24,0.0,Dissatisfaction,Network reliability,72,Crockett,3106,Month-to-Month,United States,5202-IVJNU,Churned,1,1,Female,1,DSL,"38.049292, -122.228415",38.049292,-122.228415,0,30.1,0,2,0,,0,0,0,0,Credit Card,0,3193,0,Q3,0,3,0,California,0,0,0,39,1131.3,150,0.0,0.0,1281.3,0,0,94525,1 +70,12,11.74,,,24,Orinda,5151,Month-to-Month,United States,9971-ZWPBF,Stayed,1,1,Male,1,Fiber Optic,"37.873916, -122.20522",37.873916,-122.20522,1,108.9,1,1,7,,1,0,1,1,Bank Withdrawal,1,17964,1,Q3,1,3,1,California,1,1,1,34,3625.2,30,399.16,0.0,4054.36,0,0,94563,0 +56,21,40.66,,,25,Guerneville,6349,Two Year,United States,8480-PPONV,Stayed,1,1,Male,1,Fiber Optic,"38.52576, -123.013347",38.52576,-123.013347,1,115.55,1,3,3,,1,1,0,1,Bank Withdrawal,1,4913,1,Q3,1,3,0,California,1,1,1,62,7159.05,0,2520.92,0.0,9679.97,0,1,95446,0 +32,26,7.11,,,34,Los Angeles,3503,Month-to-Month,United States,5043-TRZWM,Joined,0,1,Female,1,Fiber Optic,"34.02381, -118.156582",34.02381,-118.156582,0,75.55,0,0,0,,0,0,0,0,Bank Withdrawal,1,68701,0,Q3,0,5,0,California,0,0,0,1,75.55,0,7.11,0.0,82.66,0,1,90022,0 +19,0,36.75,,,68,Palm Springs,2864,Month-to-Month,United States,9860-LISIZ,Stayed,0,0,Female,0,,"33.745746, -116.514215",33.745746,-116.514215,0,20.35,0,0,0,,0,0,0,0,Credit Card,1,18884,0,Q3,0,5,0,California,0,0,0,34,673.2,0,1249.5,0.0,1922.7,1,0,92264,0 +63,18,30.09,,,56,San Diego,2675,One Year,United States,1024-KPRBB,Stayed,0,0,Female,1,Fiber Optic,"32.72523, -117.171346",32.72523,-117.171346,0,89.1,0,0,0,Offer C,0,0,1,0,Mailed Check,1,27505,0,Q3,0,4,0,California,1,1,1,38,3342.0,90,1143.42,0.0,4575.42,0,0,92101,0 +61,3,6.45,,,54,Westwood,5741,Two Year,United States,6169-PGNCD,Stayed,0,1,Female,1,DSL,"40.271535, -121.018087",40.271535,-121.018087,0,74.3,0,0,0,,1,1,1,0,Credit Card,1,4158,1,Q3,0,4,0,California,0,0,1,57,4166.35,0,367.65,0.0,4534.0,0,1,96137,0 +57,0,6.85,,,80,Escondido,5191,Month-to-Month,United States,0871-OPBXW,Joined,0,0,Female,0,,"33.141265, -116.967221",33.141265,-116.967221,0,20.05,0,0,0,Offer E,0,0,1,0,Mailed Check,1,48690,0,Q3,0,3,0,California,0,0,0,2,39.25,0,13.7,0.0,52.95,0,0,92027,0 +36,6,44.42,,,24,Coachella,5528,Month-to-Month,United States,8543-MSDMF,Joined,0,1,Male,1,Cable,"33.680031, -116.171678",33.680031,-116.171678,0,77.4,0,0,0,Offer E,0,1,1,0,Bank Withdrawal,1,23170,0,Q3,0,4,0,California,1,1,1,3,206.15,0,133.26,0.0,339.41,0,1,92236,0 +67,4,17.71,,,59,Paradise,4086,Two Year,United States,3518-FSTWG,Stayed,0,1,Male,1,Fiber Optic,"39.69676, -121.644379",39.69676,-121.644379,1,109.55,1,0,1,,1,1,1,1,Bank Withdrawal,1,28318,0,Q3,1,3,1,California,1,1,1,72,7920.7,0,1275.12,0.0,9195.82,0,1,95969,0 +65,3,44.13,Competitor,Competitor made better offer,70,Temecula,2596,Month-to-Month,United States,2774-LVQUS,Churned,0,1,Female,1,Fiber Optic,"33.507255, -117.029473",33.507255,-117.029473,1,83.05,1,0,2,,0,0,1,1,Bank Withdrawal,1,46171,1,Q3,1,3,1,California,0,0,0,15,1258.3,110,661.95,0.0,2030.25,0,0,92592,1 +49,19,29.18,Competitor,Competitor made better offer,78,Fallbrook,4786,Month-to-Month,United States,2845-HSJCY,Churned,0,1,Female,1,Fiber Optic,"33.362575, -117.299644",33.362575,-117.299644,1,87.25,1,0,1,,0,0,1,1,Bank Withdrawal,1,42239,0,Q3,1,2,0,California,1,1,0,14,1258.6,0,408.52,0.0,1667.12,0,1,92028,1 +30,52,40.71,,,37,Anaheim,3198,Month-to-Month,United States,8270-RKSAP,Stayed,0,0,Male,1,Fiber Optic,"33.844983, -117.952151",33.844983,-117.952151,0,70.5,0,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,60553,0,Q3,0,3,0,California,0,0,0,9,597.9,0,366.39,0.0,964.29,0,1,92801,0 +33,28,41.53,,,72,Camptonville,4341,Month-to-Month,United States,2809-ZMYOQ,Stayed,0,1,Female,1,Fiber Optic,"39.432127, -121.099287",39.432127,-121.099287,0,101.35,1,0,0,,0,0,1,0,Bank Withdrawal,1,632,0,Q3,0,5,0,California,1,1,1,32,3334.9,0,1328.96,0.0,4663.86,0,1,95922,0 +41,11,30.94,Price,Long distance charges,91,Travis Afb,4348,One Year,United States,3351-NQLDI,Churned,0,0,Female,1,Fiber Optic,"38.265899, -121.939461",38.265899,-121.939461,1,94.35,1,0,1,Offer A,0,1,1,1,Credit Card,1,9978,1,Q3,1,1,0,California,1,1,0,67,6341.45,0,2072.98,0.0,8414.43,0,1,94535,1 +31,12,27.74,,,70,Inglewood,4915,Month-to-Month,United States,0744-GKNGE,Stayed,1,0,Female,1,Fiber Optic,"33.958134, -118.330905",33.958134,-118.330905,1,86.8,1,2,0,Offer B,0,1,1,1,Bank Withdrawal,1,13779,1,Q3,0,3,0,California,0,0,0,64,5327.25,0,1775.36,0.0,7102.61,0,1,90305,0 +51,22,37.5,,,25,Corona,4210,Two Year,United States,2001-MCUUW,Stayed,0,1,Male,1,Fiber Optic,"33.893823, -117.531446",33.893823,-117.531446,0,108.65,1,0,0,,1,0,0,0,Bank Withdrawal,1,44875,1,Q3,0,4,0,California,1,1,1,46,4903.2,0,1725.0,0.0,6628.2,0,1,92879,0 +63,2,35.04,,,35,Westmorland,4591,Month-to-Month,United States,9767-FFLEM,Stayed,0,0,Male,1,Fiber Optic,"33.03679, -115.60503",33.03679,-115.60503,0,69.5,0,0,0,,0,0,1,0,Credit Card,1,2388,0,Q3,0,3,0,California,0,0,0,38,2625.25,0,1331.52,20.19,3936.58,0,1,92281,0 +54,30,36.05,,,23,Occidental,2900,One Year,United States,8985-OOPOS,Joined,0,1,Female,1,DSL,"38.415003, -122.998726",38.415003,-122.998726,0,74.1,0,0,0,,0,0,0,0,Credit Card,1,1880,1,Q3,0,5,0,California,1,1,1,1,74.1,0,36.05,0.0,110.15,0,1,95465,0 +46,0,19.05,,,49,Durham,3196,Month-to-Month,United States,4182-BGSIQ,Stayed,1,0,Female,0,,"39.607831, -121.777959",39.607831,-121.777959,1,19.8,0,1,6,Offer D,0,0,1,1,Bank Withdrawal,1,3524,0,Q3,1,3,0,California,0,0,0,10,196.75,0,190.5,0.0,387.25,0,0,95938,0 +46,20,36.52,,,41,Berkeley,4033,Month-to-Month,United States,3969-GYXEL,Stayed,0,0,Female,1,Fiber Optic,"37.897743, -122.263124",37.897743,-122.263124,0,76.4,0,0,0,,0,1,0,0,Bank Withdrawal,1,10737,0,Q3,0,4,0,California,0,0,0,11,838.7,0,401.72,0.0,1240.42,0,1,94708,0 +25,42,12.19,Attitude,Attitude of service provider,80,Miramonte,4544,Two Year,United States,4853-RULSV,Churned,0,0,Male,1,Fiber Optic,"36.696759, -119.024051",36.696759,-119.024051,0,104.0,1,0,0,Offer A,0,1,1,0,Credit Card,1,571,1,Q3,0,1,0,California,1,1,1,70,7250.15,0,853.3,0.0,8103.45,1,1,93641,1 +45,6,1.08,,,78,Olancha,3277,Month-to-Month,United States,8728-SKJLR,Stayed,0,0,Male,1,Fiber Optic,"36.296851, -117.865469",36.296851,-117.865469,0,74.25,0,0,0,Offer B,0,0,1,0,Bank Withdrawal,1,318,1,Q3,0,3,0,California,0,0,0,41,3089.1,0,44.28,0.0,3133.38,0,1,93549,0 +57,11,30.54,,,55,Concord,4497,Month-to-Month,United States,0851-DFJKB,Stayed,0,1,Female,1,DSL,"37.950248, -122.022455",37.950248,-122.022455,0,58.95,0,0,0,,0,1,0,0,Bank Withdrawal,1,27394,1,Q3,0,4,0,California,0,0,0,15,955.15,0,458.1,0.0,1413.25,0,1,94518,0 +23,76,13.86,Attitude,Attitude of support person,76,Culver City,5393,Month-to-Month,United States,4116-TZAQJ,Churned,0,0,Female,1,Fiber Optic,"33.993991, -118.39704",33.993991,-118.39704,0,74.25,0,0,0,,0,1,1,0,Credit Card,1,31963,0,Q3,0,1,0,California,0,1,0,9,639.65,0,124.74,0.0,764.39,1,1,90230,1 +26,46,15.41,,,78,Coarsegold,3278,One Year,United States,9730-DRTMJ,Stayed,0,0,Male,1,DSL,"37.212191, -119.749323",37.212191,-119.749323,1,72.8,1,0,10,,0,1,1,1,Credit Card,1,9395,1,Q3,1,5,0,California,0,0,1,32,2333.05,0,493.12,0.0,2826.17,1,1,93614,0 +49,6,9.55,,,35,Corona,3402,Month-to-Month,United States,2139-FQHLM,Stayed,0,1,Male,1,Fiber Optic,"33.893823, -117.531446",33.893823,-117.531446,0,89.95,0,0,0,Offer D,0,0,0,0,Credit Card,1,44875,1,Q3,0,5,0,California,0,0,1,19,1682.4,0,181.45,29.64,1834.21,0,1,92879,0 +60,5,44.28,Price,Long distance charges,91,Wasco,5392,Month-to-Month,United States,0618-XWMSS,Churned,0,0,Male,1,Fiber Optic,"35.652242, -119.4464",35.652242,-119.4464,0,74.9,0,0,0,Offer C,0,1,1,0,Bank Withdrawal,1,22760,0,Q3,0,1,0,California,0,0,0,28,2068.55,0,1239.84,0.0,3308.39,0,1,93280,1 +31,29,0.0,,,31,Millbrae,3897,Two Year,United States,7758-UJWYS,Stayed,1,0,Male,1,DSL,"37.601248, -122.403099",37.601248,-122.403099,1,40.55,0,1,10,,0,0,1,1,Bank Withdrawal,0,20350,1,Q3,1,5,0,California,0,0,1,34,1325.85,0,0.0,0.0,1325.85,0,1,94030,0 +50,25,38.58,,,70,Fort Bidwell,6466,Two Year,United States,6953-PBDIN,Stayed,0,1,Male,1,DSL,"41.932207, -120.135941",41.932207,-120.135941,1,72.95,1,0,4,Offer A,1,0,0,1,Bank Withdrawal,1,231,1,Q3,1,4,0,California,0,0,1,70,5265.55,60,2700.6,0.0,8026.15,0,0,96112,0 +68,2,17.6,,,49,La Jolla,5033,Two Year,United States,3878-AVSOQ,Joined,0,0,Female,1,Fiber Optic,"32.853743, -117.25034",32.853743,-117.25034,0,71.25,0,0,0,,0,0,1,0,Bank Withdrawal,1,42617,0,Q3,0,4,1,California,0,0,0,1,71.25,10,17.6,0.0,98.85,0,0,92037,0 +70,12,0.0,Dissatisfaction,Service dissatisfaction,92,Bonsall,2167,Month-to-Month,United States,3346-BRMIS,Churned,0,1,Female,1,DSL,"33.290907, -117.202895",33.290907,-117.202895,1,48.35,0,0,1,,0,0,1,1,Bank Withdrawal,0,3849,0,Q3,1,2,1,California,1,1,1,18,810.7,0,0.0,0.0,810.7,0,1,92003,1 +26,52,0.0,,,28,Manteca,4134,Month-to-Month,United States,6791-YBNAK,Stayed,1,0,Male,1,DSL,"37.750822, -121.238423",37.750822,-121.238423,1,25.55,0,2,9,Offer D,0,0,0,1,Credit Card,0,19867,0,Q3,1,3,0,California,0,0,0,18,467.85,0,0.0,0.0,467.85,1,1,95337,0 +47,0,48.57,,,64,Irvine,4485,Two Year,United States,1403-GYAFU,Stayed,1,0,Male,0,,"33.688546, -117.788091",33.688546,-117.788091,1,20.05,0,2,5,Offer A,0,0,0,1,Credit Card,1,27369,0,Q3,1,3,0,California,0,0,0,70,1360.25,0,3399.9,0.0,4760.15,0,0,92604,0 +57,11,31.13,Competitor,Competitor had better devices,90,Fullerton,4261,One Year,United States,3886-CERTZ,Churned,0,1,Female,1,Fiber Optic,"33.879983, -117.895482",33.879983,-117.895482,1,109.25,1,0,1,,1,0,1,1,Bank Withdrawal,1,34592,1,Q3,1,1,0,California,1,1,1,72,8109.8,0,2241.36,0.0,10351.16,0,1,92831,1 +64,30,33.53,,,34,Bonita,2168,Month-to-Month,United States,9261-WDCAF,Joined,0,0,Male,1,DSL,"32.67117, -117.00232",32.67117,-117.00232,0,54.65,0,0,0,,0,0,0,0,Mailed Check,1,17389,0,Q3,0,5,0,California,1,1,0,3,189.1,0,100.59,0.0,289.69,0,1,91902,0 +47,25,14.05,,,56,Fresno,5327,One Year,United States,8184-WMOFI,Stayed,0,1,Male,1,DSL,"36.739385, -119.753649",36.739385,-119.753649,1,71.4,0,0,0,,0,1,0,1,Credit Card,1,47999,1,Q3,0,3,0,California,1,1,0,62,4487.3,0,871.1,0.0,5358.4,0,1,93702,0 +19,41,30.51,,,61,Redwood City,6139,One Year,United States,9114-VEPUF,Stayed,0,0,Male,1,Fiber Optic,"37.527497, -122.230941",37.527497,-122.230941,1,96.1,1,0,4,Offer B,1,1,0,1,Bank Withdrawal,1,10658,0,Q3,1,4,0,California,1,1,0,62,6001.45,0,1891.62,0.0,7893.07,1,1,94065,0 +23,30,21.68,,,24,Mentone,4280,Two Year,United States,7929-SKFGK,Stayed,0,1,Male,1,Fiber Optic,"34.103578, -117.04054",34.103578,-117.04054,1,114.3,1,0,10,Offer A,1,1,0,1,Credit Card,1,7324,1,Q3,1,4,0,California,1,1,1,70,8244.3,0,1517.6,0.0,9761.9,1,1,92359,0 +64,24,24.48,Competitor,Competitor had better devices,85,Diamond Springs,4243,Month-to-Month,United States,7493-TPUWZ,Churned,0,0,Male,1,Fiber Optic,"38.683605, -120.811852",38.683605,-120.811852,0,79.15,1,0,0,,1,0,1,0,Bank Withdrawal,1,4426,0,Q3,0,1,0,California,0,0,0,1,79.15,0,24.48,0.0,103.63,0,1,95619,1 +44,30,16.57,,,76,Scott Bar,4643,Month-to-Month,United States,8709-KRDVL,Stayed,0,0,Female,1,Fiber Optic,"41.737962, -123.07557",41.737962,-123.07557,0,100.0,1,0,0,,1,0,1,0,Bank Withdrawal,1,88,0,Q3,0,5,0,California,1,1,1,33,3320.6,0,546.81,0.0,3867.41,0,1,96085,0 +57,0,13.89,,,56,Inglewood,5764,Two Year,United States,4299-OPXEJ,Stayed,0,0,Female,0,,"33.956445, -118.358634",33.956445,-118.358634,0,19.55,0,0,0,Offer B,0,0,1,0,Bank Withdrawal,1,37527,0,Q3,0,5,0,California,0,0,0,56,1080.55,0,777.84,0.0,1858.39,0,0,90301,0 +28,59,40.63,Competitor,Competitor had better devices,84,Santa Rosa,4154,Month-to-Month,United States,5520-FVEWJ,Churned,0,1,Female,1,Fiber Optic,"38.439696, -122.668817",38.439696,-122.668817,1,84.5,1,0,1,,1,0,1,1,Bank Withdrawal,1,22250,0,Q3,1,1,0,California,0,1,0,12,916.9,0,487.56,0.0,1404.46,1,1,95405,1 +35,0,37.66,Attitude,Attitude of support person,76,Bellflower,5984,Month-to-Month,United States,5687-DKDTV,Churned,0,0,Female,0,,"33.887676, -118.127289",33.887676,-118.127289,0,20.35,0,0,0,,0,0,0,0,Credit Card,1,72893,0,Q3,0,3,0,California,0,0,0,4,77.5,0,150.64,0.0,228.14,0,0,90706,1 +39,18,28.13,Competitor,Competitor had better devices,69,Penryn,5452,One Year,United States,9518-RWHZL,Churned,0,1,Female,1,Fiber Optic,"38.859093, -121.182872",38.859093,-121.182872,0,100.05,1,0,0,,0,0,1,0,Credit Card,1,2048,0,Q3,0,1,0,California,1,1,1,64,6254.2,0,1800.32,0.0,8054.52,0,1,95663,1 +27,0,25.54,,,78,Newport Beach,5939,Two Year,United States,1982-FEBTD,Stayed,1,0,Female,0,,"33.634626, -117.874882",33.634626,-117.874882,1,25.6,1,2,1,,0,0,1,1,Credit Card,1,28687,0,Q3,1,5,0,California,0,0,0,23,514.75,0,587.42,0.0,1102.17,1,0,92660,0 +61,16,31.35,Competitor,Competitor had better devices,77,Los Angeles,5789,Month-to-Month,United States,6467-CHFZW,Churned,1,0,Male,1,Fiber Optic,"34.099869, -118.326843",34.099869,-118.326843,1,99.35,1,1,1,,1,0,1,1,Bank Withdrawal,1,30568,0,Q3,1,1,0,California,1,1,1,47,4749.15,0,1473.45,0.0,6222.6,0,1,90028,1 +55,17,40.52,Competitor,Competitor offered more data,91,Rio Dell,4296,Two Year,United States,2530-ENDWQ,Churned,0,0,Female,1,Fiber Optic,"40.485849, -124.163234",40.485849,-124.163234,1,93.7,1,0,2,Offer A,0,0,1,1,Bank Withdrawal,1,3284,0,Q3,1,3,0,California,1,1,1,71,6585.35,0,2876.92,0.0,9462.27,0,1,95562,1 +52,0,25.92,,,61,Dunsmuir,5994,Month-to-Month,United States,9818-XQCUV,Joined,0,0,Female,0,,"41.212695, -122.392067",41.212695,-122.392067,0,20.35,0,0,0,,0,0,0,0,Credit Card,1,2602,0,Q3,0,3,0,California,0,0,0,2,45.3,0,51.84,0.0,97.14,0,0,96025,0 +38,11,44.33,Competitor,Competitor had better devices,89,Los Angeles,5340,Month-to-Month,United States,0280-XJGEX,Churned,1,1,Male,1,Fiber Optic,"34.039224, -118.266293",34.039224,-118.266293,0,103.7,1,1,0,,1,0,1,0,Bank Withdrawal,1,15140,0,Q3,0,1,0,California,1,1,1,49,5036.3,0,2172.17,0.0,7208.47,0,1,90015,1 +43,0,11.02,,,44,Port Hueneme,4254,One Year,United States,8859-YSTWS,Stayed,0,0,Male,0,,"34.110124, -119.100972",34.110124,-119.100972,0,19.95,0,0,0,Offer B,0,0,0,0,Bank Withdrawal,1,25634,0,Q3,0,5,0,California,0,0,0,48,1004.5,0,528.96,0.0,1533.46,0,0,93041,0 +23,69,23.02,,,80,Bethel Island,5127,Two Year,United States,6384-VMJHP,Stayed,0,1,Female,1,Cable,"38.050558, -121.646924",38.050558,-121.646924,0,73.0,0,0,0,Offer A,1,1,1,0,Credit Card,1,2379,1,Q3,0,4,0,California,1,1,0,72,5265.2,0,1657.44,0.0,6922.64,1,1,94511,0 +25,71,9.84,,,25,El Cajon,3513,Month-to-Month,United States,7892-QVYKW,Stayed,1,0,Female,1,Fiber Optic,"32.79697, -116.969082",32.79697,-116.969082,1,85.6,1,1,10,,0,0,0,1,Bank Withdrawal,1,55277,0,Q3,1,3,0,California,1,1,0,23,1868.4,0,226.32,0.0,2094.72,1,1,92020,0 +45,0,35.89,,,53,Porter Ranch,4165,Two Year,United States,3678-MNGZX,Stayed,1,0,Male,0,,"34.281911, -118.556218",34.281911,-118.556218,1,19.95,0,3,1,Offer A,0,0,0,1,Bank Withdrawal,1,28067,0,Q3,1,3,0,California,0,0,0,68,1377.7,0,2440.52,28.98,3789.24,0,0,91326,0 +44,10,8.77,Other,Don't know,90,Los Angeles,4773,Month-to-Month,United States,7663-RGWBC,Churned,0,0,Male,1,DSL,"34.091829, -118.491244",34.091829,-118.491244,0,44.15,0,0,0,,0,0,1,0,Credit Card,1,33523,0,Q3,0,1,0,California,0,0,0,1,44.15,0,8.77,0.0,52.92,0,1,90049,1 +42,25,14.46,,,63,Monterey Park,2810,One Year,United States,2282-YGNOR,Stayed,0,1,Female,1,DSL,"34.050322, -118.147037",34.050322,-118.147037,0,58.0,0,0,0,,0,1,0,0,Credit Card,1,33280,1,Q3,0,3,0,California,0,0,0,29,1734.5,0,419.34,0.0,2153.84,0,1,91754,0 +34,14,38.15,,,70,Los Angeles,4488,Month-to-Month,United States,0434-CSFON,Stayed,0,1,Female,1,Fiber Optic,"34.052917, -118.255178",34.052917,-118.255178,1,100.5,1,0,3,Offer B,0,0,1,1,Bank Withdrawal,1,21,0,Q3,1,3,0,California,1,1,1,47,4707.1,0,1793.05,0.0,6500.15,0,1,90071,0 +29,73,0.0,,,48,Carmichael,4928,One Year,United States,5872-OEQNH,Stayed,0,1,Female,1,DSL,"38.626128, -121.328011",38.626128,-121.328011,0,44.45,0,0,0,Offer B,0,1,1,0,Bank Withdrawal,0,58830,0,Q3,0,4,0,California,1,1,0,60,2773.9,0,0.0,0.0,2773.9,1,1,95608,0 +48,9,15.77,Other,Moved,96,Long Barn,5414,One Year,United States,3927-NLNRY,Churned,0,0,Male,1,Fiber Optic,"38.109125, -120.078597",38.109125,-120.078597,1,94.25,0,0,1,Offer B,1,0,1,1,Bank Withdrawal,1,683,0,Q3,1,3,0,California,1,1,1,53,4867.95,0,835.81,0.0,5703.76,0,1,95335,1 +57,0,32.78,,,46,Los Gatos,3007,Month-to-Month,United States,3373-YZZYM,Joined,1,0,Male,0,,"37.222842, -121.988727",37.222842,-121.988727,1,19.2,0,3,10,,0,0,0,1,Credit Card,1,13290,0,Q3,1,5,0,California,0,0,0,1,19.2,0,32.78,0.0,51.98,0,0,95030,0 +22,69,12.05,Dissatisfaction,Network reliability,91,Bloomington,5267,Month-to-Month,United States,2645-QTLMB,Churned,0,0,Male,1,Fiber Optic,"34.059722, -117.39104",34.059722,-117.39104,0,94.25,0,0,0,Offer E,1,0,1,0,Bank Withdrawal,1,25995,0,Q3,0,3,0,California,1,1,1,7,669.0,0,84.35,0.0,753.35,1,1,92316,1 +42,76,43.37,,,52,Hoopa,5288,One Year,United States,8947-YRTDV,Stayed,1,1,Male,1,Fiber Optic,"41.163637, -123.704841",41.163637,-123.704841,1,94.8,0,3,1,,1,1,0,1,Credit Card,1,3041,0,Q3,1,4,0,California,1,1,0,32,3131.55,40,1387.84,0.0,4559.39,0,0,95546,0 +28,48,47.02,,,54,Shasta Lake,6173,Two Year,United States,3810-DVDQQ,Stayed,1,1,Female,1,Fiber Optic,"40.692523, -122.369876",40.692523,-122.369876,1,117.6,1,1,10,,1,1,1,1,Bank Withdrawal,1,6277,1,Q3,1,3,0,California,1,1,1,72,8308.9,0,3385.44,5.44,11688.9,1,1,96019,0 +50,14,41.78,,,38,Topanga,5261,Month-to-Month,United States,6067-NGCEU,Stayed,0,1,Female,1,Fiber Optic,"34.115192, -118.61017",34.115192,-118.61017,0,111.05,1,0,0,,1,1,1,0,Credit Card,1,5451,0,Q3,0,4,0,California,1,1,1,65,7107.0,0,2715.7,0.0,9822.7,0,1,90290,0 +57,0,13.34,,,68,Randsburg,5712,Month-to-Month,United States,0142-GVYSN,Stayed,0,0,Male,0,,"35.405722, -117.773354",35.405722,-117.773354,0,20.3,0,0,0,Offer C,0,0,1,0,Bank Withdrawal,1,117,0,Q3,0,5,0,California,0,0,0,26,511.25,0,346.84,0.0,858.09,0,0,93554,0 +46,16,42.1,,,40,Boron,2267,Month-to-Month,United States,5141-ZUVBH,Stayed,1,1,Female,1,Fiber Optic,"34.95703, -117.73045",34.95703,-117.73045,0,93.0,0,1,0,,0,1,0,0,Bank Withdrawal,1,2241,1,Q3,0,3,0,California,1,1,0,9,870.25,0,378.9,0.0,1249.15,0,1,93516,0 +25,85,18.36,,,45,Williams,3096,Month-to-Month,United States,7682-AZNDK,Stayed,1,1,Male,1,Fiber Optic,"39.117537, -122.284654",39.117537,-122.284654,1,89.85,0,3,5,,1,0,1,1,Bank Withdrawal,1,4579,0,Q3,1,5,0,California,0,0,1,34,3091.75,0,624.24,14.93,3701.06,1,1,95987,0 +20,47,35.29,,,42,Roseville,3744,Month-to-Month,United States,6116-RFVHN,Stayed,0,1,Female,1,Fiber Optic,"38.784329, -121.373245",38.784329,-121.373245,1,100.45,1,0,10,Offer C,0,0,1,1,Bank Withdrawal,1,25418,0,Q3,1,5,0,California,1,1,1,34,3414.65,0,1199.86,0.0,4614.51,1,1,95747,0 +38,26,0.0,Other,Don't know,71,Stockton,3958,Month-to-Month,United States,0841-NULXI,Churned,0,0,Male,1,DSL,"38.044523, -121.348048",38.044523,-121.348048,0,35.55,0,0,0,,0,0,1,0,Bank Withdrawal,0,30814,0,Q3,0,1,0,California,1,1,0,1,35.55,0,0.0,0.0,35.55,0,1,95209,1 +25,52,0.0,Competitor,Competitor had better devices,95,Palm Desert,5153,Month-to-Month,United States,6038-GCYEC,Churned,0,1,Female,1,DSL,"33.762759, -116.324817",33.762759,-116.324817,0,54.15,0,0,0,Offer C,1,0,1,0,Credit Card,0,19702,0,Q3,0,1,0,California,1,1,1,24,1240.25,0,0.0,0.0,1240.25,1,1,92211,1 +76,20,0.0,Other,Don't know,89,San Diego,5702,Month-to-Month,United States,5143-EGQFK,Churned,0,0,Female,1,Cable,"32.886925, -117.152162",32.886925,-117.152162,0,29.65,0,0,0,,0,0,1,0,Bank Withdrawal,0,74232,1,Q3,0,2,1,California,0,0,0,10,291.4,110,0.0,0.0,401.4,0,0,92126,1 +46,0,45.77,Competitor,Competitor made better offer,67,San Diego,5441,Month-to-Month,United States,5515-IDEJJ,Churned,1,0,Male,0,,"32.886925, -117.152162",32.886925,-117.152162,1,19.9,0,1,4,Offer E,0,0,0,1,Mailed Check,1,74232,0,Q3,1,1,0,California,0,0,0,1,19.9,0,45.77,0.0,65.67,0,0,92126,1 +33,8,44.27,,,56,Moss Landing,5096,Two Year,United States,7663-YJHSN,Stayed,0,1,Female,1,Fiber Optic,"36.863303, -121.781632",36.863303,-121.781632,1,103.95,1,0,10,Offer A,1,1,1,1,Bank Withdrawal,1,899,1,Q3,1,3,0,California,0,0,1,72,7556.9,70,3187.44,0.0,10814.34,0,0,95039,0 +40,0,48.73,,,33,Downey,4444,Two Year,United States,8028-PNXHQ,Stayed,0,0,Male,0,,"33.921793, -118.140588",33.921793,-118.140588,1,24.25,1,0,4,Offer B,0,0,1,1,Bank Withdrawal,1,42459,0,Q3,1,5,0,California,0,0,0,62,1424.6,0,3021.26,0.0,4445.86,0,0,90242,0 +39,17,29.4,Other,Don't know,67,Stevenson Ranch,2227,Month-to-Month,United States,9408-SSNVZ,Churned,1,0,Female,1,Fiber Optic,"34.364153, -118.615583",34.364153,-118.615583,0,70.15,0,2,0,,0,0,1,0,Bank Withdrawal,1,9937,0,Q3,0,2,0,California,0,0,0,4,268.35,0,117.6,21.69,364.26,0,1,91381,1 +57,17,23.72,,,46,Upland,2081,Month-to-Month,United States,3191-CSNMG,Joined,1,0,Female,1,Fiber Optic,"34.141146, -117.655583",34.141146,-117.655583,1,80.7,0,1,5,Offer E,0,0,1,1,Bank Withdrawal,1,23331,0,Q3,1,4,0,California,0,0,1,3,239.45,0,71.16,0.0,310.61,0,1,91784,0 +55,0,7.8,,,26,Long Barn,4841,Month-to-Month,United States,3845-FXCYS,Joined,0,0,Male,0,,"38.109125, -120.078597",38.109125,-120.078597,0,19.65,0,0,0,,0,0,1,0,Bank Withdrawal,1,683,0,Q3,0,5,0,California,0,0,0,2,31.2,0,15.6,0.0,46.8,0,0,95335,0 +60,0,31.7,,,20,Mc Farland,4784,Two Year,United States,1306-RPWXZ,Stayed,1,0,Female,0,,"35.666886, -119.186717",35.666886,-119.186717,0,20.45,0,3,0,,0,0,0,0,Credit Card,1,10781,0,Q3,0,4,0,California,0,0,0,49,1024.65,0,1553.3,0.0,2577.95,0,0,93250,0 +30,0,5.32,,,42,Death Valley,5674,Two Year,United States,0732-OCQOC,Stayed,0,0,Female,0,,"36.27688, -117.033326",36.27688,-117.033326,1,25.05,1,0,10,Offer B,0,0,1,1,Bank Withdrawal,1,443,0,Q3,1,4,0,California,0,0,0,52,1270.25,0,276.64,0.0,1546.89,0,0,92328,0 +22,27,44.99,,,37,Brawley,3895,Month-to-Month,United States,0928-XUTSN,Stayed,0,0,Female,1,Fiber Optic,"33.03933, -115.191857",33.03933,-115.191857,0,80.5,0,0,0,,0,0,1,0,Bank Withdrawal,1,23394,0,Q3,0,4,0,California,1,1,0,13,1011.8,0,584.87,24.99,1571.68,1,1,92227,0 +79,29,47.35,Attitude,Attitude of support person,83,Lakewood,3330,Month-to-Month,United States,2446-BEGGB,Churned,0,0,Female,1,Fiber Optic,"33.840524, -118.148403",33.840524,-118.148403,0,98.25,1,0,0,,1,0,1,0,Bank Withdrawal,1,30173,0,Q3,0,3,1,California,1,1,1,6,560.6,0,284.1,0.0,844.7,0,1,90712,1 +60,17,23.0,,,25,Bodega,5819,Month-to-Month,United States,7296-PIXQY,Stayed,1,0,Female,1,Fiber Optic,"38.343282, -122.9755",38.343282,-122.9755,1,70.2,0,2,0,Offer D,0,0,0,1,Bank Withdrawal,1,584,0,Q3,0,4,0,California,0,0,0,14,1046.5,0,322.0,0.0,1368.5,0,1,94922,0 +51,22,0.0,,,73,Berkeley,2875,Month-to-Month,United States,0212-ISBBF,Stayed,0,0,Female,1,Cable,"37.858898, -122.240512",37.858898,-122.240512,0,50.35,0,0,0,,1,0,1,0,Bank Withdrawal,0,12448,0,Q3,0,3,0,California,1,1,1,22,1098.85,0,0.0,0.0,1098.85,0,1,94705,0 +33,18,6.1,,,38,Paynes Creek,2613,Two Year,United States,5327-CNLUQ,Stayed,0,1,Male,1,Fiber Optic,"40.343213, -121.815412",40.343213,-121.815412,1,96.9,1,0,1,Offer B,1,1,1,1,Bank Withdrawal,1,433,0,Q3,1,4,0,California,0,0,1,48,4473.45,0,292.8,0.0,4766.25,0,1,96075,0 +60,23,25.26,,,46,Yermo,4994,Month-to-Month,United States,0064-YIJGF,Stayed,1,0,Male,1,Fiber Optic,"35.013299, -116.834092",35.013299,-116.834092,1,75.75,1,3,7,Offer C,0,0,1,1,Bank Withdrawal,1,1195,0,Q3,1,3,0,California,0,0,0,27,1929.0,0,682.02,0.0,2611.02,0,1,92398,0 +21,0,38.28,,,22,Posey,2189,Month-to-Month,United States,1222-LRYKO,Stayed,1,0,Male,0,,"35.861928, -118.636698",35.861928,-118.636698,0,26.35,1,3,0,Offer E,0,0,0,0,Credit Card,1,266,0,Q3,0,3,0,California,0,0,0,6,184.05,0,229.68,0.0,413.73,1,0,93260,0 +34,10,28.4,Competitor,Competitor made better offer,65,San Diego,4421,One Year,United States,3092-IGHWF,Churned,0,1,Male,1,Cable,"32.957195, -117.202542",32.957195,-117.202542,1,87.4,1,0,1,Offer A,1,0,0,1,Bank Withdrawal,1,28201,0,Q3,1,2,0,California,0,0,0,67,5918.8,0,1902.8,0.0,7821.6,0,1,92130,1 +55,0,47.31,,,63,Alameda,2050,One Year,United States,0835-DUUIQ,Stayed,0,0,Female,0,,"37.774633, -122.274434",37.774633,-122.274434,0,21.05,0,0,0,,0,0,0,0,Bank Withdrawal,1,58555,0,Q3,0,5,0,California,0,0,0,24,531.55,0,1135.44,0.0,1666.99,0,0,94501,0 +57,0,39.78,,,21,Soquel,4884,Two Year,United States,0971-QIFJK,Stayed,0,0,Female,0,,"37.023669, -121.946461",37.023669,-121.946461,1,24.25,1,0,10,Offer A,0,0,0,1,Bank Withdrawal,1,9823,0,Q3,1,3,0,California,0,0,0,69,1641.8,0,2744.82,45.75,4340.87,0,0,95073,0 +68,11,27.75,Other,Don't know,86,Pinole,6117,One Year,United States,6425-YQLLO,Churned,0,1,Female,1,Fiber Optic,"37.996462, -122.293716",37.996462,-122.293716,1,105.95,1,0,1,,0,0,1,1,Credit Card,1,16717,1,Q3,1,2,1,California,1,0,1,66,6975.25,0,1831.5,0.0,8806.75,0,1,94564,1 +78,23,0.0,,,70,Sun Valley,5185,Two Year,United States,0523-VNGTF,Stayed,0,1,Female,1,DSL,"34.231053, -118.338307",34.231053,-118.338307,0,50.5,0,0,0,,1,0,1,0,Bank Withdrawal,0,46639,1,Q3,0,3,1,California,0,0,1,52,2566.3,0,0.0,0.0,2566.3,0,1,91352,0 +42,0,14.79,,,21,Los Angeles,5695,Month-to-Month,United States,9770-LXDBK,Joined,0,0,Female,0,,"34.048013, -118.293953",34.048013,-118.293953,0,20.4,0,0,0,Offer E,0,0,0,0,Credit Card,1,62784,0,Q3,0,4,0,California,0,0,0,3,63.15,0,44.37,0.0,107.52,0,0,90006,0 +52,3,16.67,Competitor,Competitor had better devices,91,Redwood Valley,3123,Month-to-Month,United States,4658-HCOHW,Churned,0,1,Female,1,Fiber Optic,"39.298065, -123.25211",39.298065,-123.25211,1,102.8,0,0,1,,1,0,1,1,Bank Withdrawal,1,5995,1,Q3,1,1,0,California,1,1,1,21,2110.15,0,350.07,0.0,2460.22,0,1,95470,1 +32,9,0.0,Competitor,Competitor offered more data,83,Ventura,2573,Month-to-Month,United States,6543-CPZMK,Churned,0,0,Male,1,DSL,"34.360261, -119.306383",34.360261,-119.306383,1,29.95,0,0,1,Offer E,1,0,1,1,Bank Withdrawal,0,32899,0,Q3,1,2,0,California,0,0,0,9,248.95,10,0.0,0.0,258.95,0,0,93001,1 +51,0,20.77,,,61,Ocotillo,6141,Two Year,United States,7996-MHXLW,Stayed,0,0,Female,0,,"32.698964, -115.886656",32.698964,-115.886656,0,25.15,1,0,0,Offer A,0,0,1,0,Credit Card,1,471,0,Q3,0,5,0,California,0,0,0,66,1683.6,0,1370.82,0.0,3054.42,0,0,92259,0 +59,0,12.55,,,48,Arvin,4272,One Year,United States,4537-CIBHB,Stayed,1,0,Female,0,,"35.116307, -118.817644",35.116307,-118.817644,1,20.25,0,3,10,,0,0,0,1,Credit Card,1,16206,0,Q3,1,5,0,California,0,0,0,9,172.35,0,112.95,0.0,285.3,0,0,93203,0 +34,11,42.85,,,46,Atherton,4577,One Year,United States,1534-OULXE,Stayed,1,0,Female,1,DSL,"37.454924, -122.203168",37.454924,-122.203168,1,49.7,0,2,2,Offer B,0,1,1,1,Bank Withdrawal,1,6876,0,Q3,1,3,0,California,0,0,0,61,2961.4,0,2613.85,0.0,5575.25,0,1,94027,0 +36,11,13.94,,,67,Encinitas,5012,Month-to-Month,United States,1061-PNTHC,Stayed,1,1,Female,1,Fiber Optic,"33.054579, -117.25665",33.054579,-117.25665,1,109.6,1,2,5,Offer B,0,1,1,1,Credit Card,1,47126,1,Q3,1,3,0,California,1,1,1,56,5953.0,0,780.64,0.0,6733.64,0,1,92024,0 +41,8,34.88,Competitor,Competitor had better devices,82,Planada,5641,Month-to-Month,United States,0148-DCDOS,Churned,0,0,Male,1,Fiber Optic,"37.329725, -120.306399",37.329725,-120.306399,0,94.7,1,0,0,,0,0,1,0,Bank Withdrawal,1,4150,0,Q3,0,1,0,California,1,1,1,25,2362.1,0,872.0,0.0,3234.1,0,1,95365,1 +56,22,14.41,,,50,Oxnard,5904,One Year,United States,4851-BQDNX,Stayed,1,1,Male,1,Fiber Optic,"34.18454, -119.224666",34.18454,-119.224666,1,85.05,0,1,5,,0,0,1,1,Bank Withdrawal,1,25322,0,Q3,1,4,0,California,0,0,1,40,3355.65,0,576.4,38.15,3893.9,0,1,93035,0 +51,13,27.3,,,74,Suisun City,5311,One Year,United States,9134-WYRVP,Stayed,0,0,Male,1,Fiber Optic,"38.197907, -122.017258",38.197907,-122.017258,0,86.35,0,0,0,Offer B,0,1,0,0,Credit Card,1,39279,0,Q3,0,3,0,California,0,0,1,51,4267.15,0,1392.3,0.0,5659.45,0,1,94585,0 +58,0,15.71,,,80,Silverado,5039,One Year,United States,8076-FEZKJ,Stayed,0,0,Male,0,,"33.782346, -117.635263",33.782346,-117.635263,0,19.5,0,0,0,,0,0,0,0,Credit Card,1,1859,0,Q3,0,3,0,California,0,0,0,10,225.85,0,157.1,0.0,382.95,0,0,92676,0 +43,7,44.97,,,33,Beverly Hills,4948,One Year,United States,0557-ASKVU,Stayed,0,1,Female,1,Cable,"34.099891, -118.414338",34.099891,-118.414338,1,54.4,0,0,2,Offer D,0,0,1,1,Credit Card,1,21397,1,Q3,1,5,0,California,0,0,0,18,957.1,0,809.46,0.0,1766.56,0,1,90210,0 +56,11,4.8,Other,Deceased,66,Walnut Grove,5633,Month-to-Month,United States,4274-OWWYO,Churned,0,0,Male,1,Fiber Optic,"38.240419, -121.587535",38.240419,-121.587535,0,74.35,0,0,0,,1,0,1,0,Bank Withdrawal,1,2344,0,Q3,0,3,0,California,0,0,0,1,74.35,0,4.8,0.0,79.15,0,1,95690,1 +41,18,5.43,Competitor,Competitor offered higher download speeds,93,Pinole,5228,Month-to-Month,United States,8603-IJWDN,Churned,0,0,Male,1,Fiber Optic,"37.996462, -122.293716",37.996462,-122.293716,0,86.6,1,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,16717,0,Q3,0,3,0,California,1,1,0,1,86.6,0,5.43,0.0,92.03,0,1,94564,1 +60,0,11.35,,,42,Mc Farland,4836,One Year,United States,5642-MHDQT,Stayed,0,0,Female,0,,"35.666886, -119.186717",35.666886,-119.186717,1,19.85,0,0,6,Offer B,0,0,1,1,Bank Withdrawal,1,10781,0,Q3,1,3,0,California,0,0,0,53,1039.45,0,601.55,14.67,1626.33,0,0,93250,0 +76,16,5.19,,,65,Twentynine Palms,5514,Two Year,United States,7901-TBKJX,Stayed,0,1,Male,1,Fiber Optic,"34.457829, -116.139589",34.457829,-116.139589,0,101.05,1,0,0,,0,0,1,0,Bank Withdrawal,1,14104,0,Q3,0,3,1,California,1,0,1,56,5594.0,10,290.64,0.0,5894.64,0,0,92278,0 +56,7,11.22,,,60,Lakewood,4941,One Year,United States,6500-JVEGC,Stayed,0,1,Male,1,Fiber Optic,"33.841027, -118.078097",33.841027,-118.078097,0,101.35,1,0,0,,1,1,0,0,Bank Withdrawal,1,20890,0,Q3,0,4,0,California,0,0,1,68,7110.75,0,762.96,0.0,7873.71,0,1,90715,0 +55,20,9.36,,,22,Banning,4260,Two Year,United States,7164-BPTUT,Stayed,1,1,Male,1,Cable,"33.936298, -116.849577",33.936298,-116.849577,0,89.55,1,2,0,Offer B,1,1,0,0,Mailed Check,1,25859,1,Q3,0,4,0,California,1,1,1,57,5012.35,0,533.52,30.45,5515.42,0,1,92220,0 +51,23,43.2,,,62,Long Beach,5769,Two Year,United States,9073-ZZIAY,Stayed,0,1,Male,1,DSL,"33.802664, -118.179971",33.802664,-118.179971,1,86.1,0,0,2,,1,1,0,1,Bank Withdrawal,1,49647,1,Q3,1,4,0,California,1,1,1,62,5215.25,0,2678.4,0.0,7893.65,0,1,90806,0 +31,10,0.0,Other,Don't know,82,Seaside,4429,Month-to-Month,United States,3285-UCQVC,Churned,0,0,Female,1,DSL,"36.625114, -121.823565",36.625114,-121.823565,0,28.6,0,0,0,,0,0,0,0,Credit Card,0,38244,1,Q3,0,2,0,California,0,0,0,37,973.55,0,0.0,0.0,973.55,0,1,93955,1 +66,2,6.03,Price,Extra data charges,74,Lakewood,5925,Two Year,United States,0917-EZOLA,Churned,0,1,Male,1,Fiber Optic,"33.847755, -118.112532",33.847755,-118.112532,1,104.15,1,0,0,,1,0,1,1,Bank Withdrawal,1,27563,0,Q3,0,3,1,California,1,0,1,72,7689.95,0,434.16,0.0,8124.11,0,1,90713,1 +46,24,14.83,,,21,Lakeside,6079,Two Year,United States,5996-EBTKM,Stayed,1,1,Female,1,DSL,"32.909873, -116.906774",32.909873,-116.906774,1,69.9,1,1,1,Offer A,0,0,1,1,Bank Withdrawal,1,42277,1,Q3,1,3,0,California,1,1,0,67,4615.9,0,993.61,0.0,5609.51,0,1,92040,0 +31,29,43.69,,,51,Tarzana,4442,One Year,United States,7105-BENQF,Stayed,1,1,Male,1,DSL,"34.157137, -118.548511",34.157137,-118.548511,0,64.85,0,3,0,,0,1,0,0,Credit Card,1,27424,0,Q3,0,4,0,California,1,1,0,15,950.75,0,655.35,0.0,1606.1,0,1,91356,0 +30,59,34.47,Competitor,Competitor made better offer,89,San Diego,2850,Month-to-Month,United States,3049-NDXFL,Churned,0,0,Female,1,Fiber Optic,"32.957195, -117.202542",32.957195,-117.202542,0,85.8,1,0,0,Offer E,0,0,0,0,Credit Card,1,28201,0,Q3,0,3,0,California,1,1,0,1,85.8,0,34.47,0.0,120.27,0,1,92130,1 +66,18,8.72,,,50,Long Beach,3558,Two Year,United States,2070-XYMFH,Stayed,0,1,Female,1,Fiber Optic,"33.797638, -118.11662",33.797638,-118.11662,0,79.35,1,0,0,,0,0,1,0,Credit Card,1,38902,0,Q3,0,5,1,California,0,0,0,23,1835.3,0,200.56,15.41,2020.45,0,1,90815,0 +35,29,24.72,Price,Lack of affordable download/upload speed,91,West Sacramento,2518,Month-to-Month,United States,2640-PMGFL,Churned,0,0,Male,1,Fiber Optic,"38.592745, -121.540036",38.592745,-121.540036,0,79.5,1,0,0,,0,0,1,0,Bank Withdrawal,1,12756,1,Q3,0,1,0,California,0,0,0,27,2180.55,0,667.44,0.0,2847.99,0,1,95605,1 +36,2,46.6,Dissatisfaction,Lack of self-service on Website,94,Santa Rosa,5659,Month-to-Month,United States,1585-MQSSU,Churned,0,0,Male,1,Cable,"38.526941, -122.709096",38.526941,-122.709096,0,51.5,0,0,0,Offer D,0,0,0,0,Mailed Check,1,35057,1,Q3,0,1,0,California,0,0,0,17,900.5,0,792.2,35.34,1657.36,0,1,95404,1 +73,0,15.9,,,22,Vista,5209,Two Year,United States,2900-PHPLN,Stayed,0,0,Female,0,,"33.17494, -117.242761",33.17494,-117.242761,1,19.55,0,0,2,Offer A,0,0,1,1,Credit Card,1,62036,0,Q3,1,3,1,California,0,0,0,70,1462.05,0,1113.0,0.0,2575.05,0,0,92083,0 +31,0,14.79,,,43,Los Angeles,2698,Month-to-Month,United States,2164-SOQXL,Stayed,1,0,Female,0,,"33.988543, -118.334081",33.988543,-118.334081,1,20.05,0,2,10,,0,0,0,1,Credit Card,1,44764,0,Q3,1,3,0,California,0,0,0,20,406.05,0,295.8,0.0,701.85,0,0,90043,0 +79,9,29.15,,,47,White Water,4621,One Year,United States,2806-MLNTI,Stayed,0,1,Male,1,Fiber Optic,"33.972293, -116.654195",33.972293,-116.654195,1,105.1,1,0,4,,1,0,1,1,Bank Withdrawal,1,805,0,Q3,1,4,1,California,1,1,1,52,5376.4,0,1515.8,0.0,6892.2,0,1,92282,0 +52,8,23.45,,,48,San Diego,6149,Two Year,United States,2863-IMQDR,Stayed,0,1,Female,1,DSL,"32.957195, -117.202542",32.957195,-117.202542,0,89.65,1,0,0,,1,1,0,0,Bank Withdrawal,1,28201,1,Q3,0,3,0,California,1,1,1,61,5308.7,0,1430.45,0.0,6739.15,0,1,92130,0 +40,0,15.91,,,61,Glencoe,3944,Two Year,United States,5804-JMYIO,Stayed,1,0,Female,0,,"38.358464, -120.579304",38.358464,-120.579304,1,19.75,0,3,6,Offer C,0,0,0,1,Credit Card,1,21,0,Q3,1,3,0,California,0,0,0,39,757.95,0,620.49,0.0,1378.44,0,0,95232,0 +36,0,20.18,,,38,Santa Barbara,5606,One Year,United States,1998-VHJHK,Stayed,0,0,Female,0,,"34.419203, -119.710008",34.419203,-119.710008,0,19.15,0,0,0,,0,0,0,0,Credit Card,1,31727,0,Q3,0,5,0,California,0,0,0,27,501.35,0,544.86,0.0,1046.21,0,0,93101,0 +27,47,17.58,,,21,San Carlos,5548,Month-to-Month,United States,2267-FPIMA,Stayed,0,0,Male,1,Fiber Optic,"37.497915, -122.267361",37.497915,-122.267361,1,94.4,1,0,1,Offer B,1,1,1,1,Credit Card,1,28098,0,Q3,1,4,0,California,1,1,0,50,4914.9,0,879.0,0.0,5793.9,1,1,94070,0 +46,11,24.9,Competitor,Competitor made better offer,91,Fallbrook,4655,Month-to-Month,United States,4432-ADRLB,Churned,0,0,Male,1,DSL,"33.362575, -117.299644",33.362575,-117.299644,0,44.65,0,0,0,,0,0,0,0,Mailed Check,1,42239,0,Q3,0,1,0,California,0,0,0,2,74.9,10,49.8,0.0,134.7,0,0,92028,1 +34,25,47.1,,,40,Blocksburg,2499,One Year,United States,2519-TWKFS,Stayed,1,0,Male,1,DSL,"40.309088, -123.668201",40.309088,-123.668201,1,55.1,1,1,2,,0,0,1,1,Credit Card,1,199,1,Q3,1,4,0,California,0,0,0,25,1466.1,0,1177.5,0.0,2643.6,0,1,95514,0 +47,28,0.0,,,29,Pismo Beach,5103,One Year,United States,6114-TCFID,Stayed,0,0,Female,1,Cable,"35.165668, -120.655842",35.165668,-120.655842,0,39.5,0,0,0,,1,1,0,0,Credit Card,0,8564,1,Q3,0,3,0,California,0,0,0,29,1082.75,0,0.0,0.0,1082.75,0,1,93449,0 +53,27,11.4,,,58,Thermal,4803,Two Year,United States,3392-EHMNK,Stayed,1,0,Female,1,Fiber Optic,"33.53604, -116.119222",33.53604,-116.119222,1,94.1,1,3,1,Offer A,1,0,0,1,Credit Card,1,17018,1,Q3,1,4,0,California,0,0,1,67,6302.8,0,763.8,0.0,7066.6,0,1,92274,0 +31,0,10.22,,,33,Salinas,4441,Month-to-Month,United States,2465-BLLEU,Joined,0,0,Male,0,,"36.722898, -121.633648",36.722898,-121.633648,0,19.75,0,0,0,Offer E,0,0,1,0,Credit Card,1,53946,0,Q3,0,5,0,California,0,0,0,1,19.75,0,10.22,0.0,29.97,0,0,93906,0 +26,27,36.29,Competitor,Competitor made better offer,92,Escondido,4233,Month-to-Month,United States,2568-OIADY,Churned,0,1,Female,1,Fiber Optic,"33.141265, -116.967221",33.141265,-116.967221,1,99.5,1,0,1,,0,0,1,1,Bank Withdrawal,1,48690,0,Q3,1,1,0,California,1,1,1,37,3762.0,0,1342.73,0.0,5104.73,1,1,92027,1 +41,0,8.25,,,37,Felton,4848,One Year,United States,9170-ARBTB,Stayed,0,0,Female,0,,"37.089111, -122.062213",37.089111,-122.062213,1,19.6,0,0,0,,0,0,0,1,Credit Card,1,8728,0,Q3,0,3,0,California,0,0,0,52,1012.4,0,429.0,46.07,1395.33,0,0,95018,0 +19,52,5.33,Competitor,Competitor made better offer,70,Angels Camp,4235,Month-to-Month,United States,5493-SDRDQ,Churned,0,1,Male,1,Cable,"38.071327, -120.632221",38.071327,-120.632221,0,55.1,0,0,0,Offer E,0,1,1,0,Mailed Check,1,4264,0,Q3,0,1,0,California,0,0,0,2,113.35,0,10.66,0.0,124.01,1,1,95222,1 +35,21,17.49,,,60,San Pedro,6311,Two Year,United States,1095-WGNGG,Stayed,0,0,Female,1,Fiber Optic,"33.744119, -118.31448",33.744119,-118.31448,1,101.05,1,0,2,,1,0,1,1,Bank Withdrawal,1,21279,0,Q3,1,4,0,California,1,1,1,61,5971.25,0,1066.89,0.0,7038.14,0,1,90732,0 +36,9,12.71,,,36,Glenn,3676,Month-to-Month,United States,3717-LNXKW,Stayed,0,0,Male,1,Fiber Optic,"39.597975, -122.032248",39.597975,-122.032248,1,91.7,1,0,3,,0,1,0,1,Bank Withdrawal,1,1454,0,Q3,1,3,0,California,0,0,1,38,3479.05,0,482.98,0.0,3962.03,0,1,95943,0 +20,48,10.59,Other,Don't know,65,San Dimas,4839,Month-to-Month,United States,4484-GLZOU,Churned,0,1,Female,1,Fiber Optic,"34.102119, -117.815532",34.102119,-117.815532,1,105.05,1,0,6,,1,0,1,1,Bank Withdrawal,1,33878,0,Q3,1,2,0,California,1,1,1,52,5624.85,0,550.68,27.6,6147.93,1,1,91773,1 +53,30,0.0,,,21,Pinole,5388,Month-to-Month,United States,4712-AUQZO,Stayed,0,1,Male,1,DSL,"37.996462, -122.293716",37.996462,-122.293716,0,33.6,0,0,0,,0,1,0,0,Credit Card,0,16717,0,Q3,0,4,0,California,0,0,0,18,550.35,0,0.0,0.0,550.35,0,1,94564,0 +55,10,17.08,Attitude,Attitude of service provider,81,Anderson,2969,Month-to-Month,United States,0330-IVZHA,Churned,0,0,Female,1,Fiber Optic,"40.448632, -122.306657",40.448632,-122.306657,1,69.95,0,0,1,Offer E,0,0,0,1,Bank Withdrawal,1,21418,0,Q3,1,2,0,California,0,0,0,5,330.15,0,85.4,0.0,415.55,0,1,96007,1 +19,59,0.0,,,68,Newport Beach,3072,Month-to-Month,United States,9862-KJTYK,Stayed,1,0,Male,1,DSL,"33.62251, -117.927024",33.62251,-117.927024,0,25.35,0,2,0,Offer D,0,0,1,0,Credit Card,0,22133,0,Q3,0,4,0,California,0,1,0,19,566.1,0,0.0,0.0,566.1,1,1,92663,0 +44,21,27.24,Price,Price too high,83,Sunset Beach,2131,Month-to-Month,United States,5949-EBSQK,Churned,1,0,Male,1,DSL,"33.719221, -118.073596",33.719221,-118.073596,1,61.45,0,1,4,,0,0,0,1,Credit Card,1,1107,1,Q3,1,2,0,California,1,1,0,4,229.55,0,108.96,0.0,338.51,0,1,90742,1 +23,69,0.0,Competitor,Competitor offered higher download speeds,70,Elk Grove,4324,Month-to-Month,United States,7721-JXEAW,Churned,0,0,Male,1,DSL,"38.434138, -121.30587",38.434138,-121.30587,1,41.05,0,0,1,Offer B,1,0,1,1,Bank Withdrawal,0,38534,0,Q3,1,2,0,California,1,1,0,59,2452.7,0,0.0,0.0,2452.7,1,1,95624,1 +57,10,38.96,,,66,Homewood,2328,Month-to-Month,United States,3446-QDSZF,Stayed,0,0,Female,1,DSL,"39.117018, -120.212535",39.117018,-120.212535,0,55.5,0,0,0,Offer E,0,0,0,0,Credit Card,1,858,0,Q3,0,4,0,California,0,0,1,4,227.35,0,155.84,0.0,383.19,0,1,96141,0 +29,59,48.45,,,49,Millville,3446,Month-to-Month,United States,3890-RTCMS,Stayed,0,0,Male,1,DSL,"40.531257, -122.148139",40.531257,-122.148139,0,49.45,0,0,0,,0,0,1,0,Credit Card,1,830,1,Q3,0,4,0,California,0,0,0,16,799.0,0,775.2,0.0,1574.2,1,1,96062,0 +35,17,20.37,,,72,San Francisco,3666,Month-to-Month,United States,4061-UKJWL,Joined,0,0,Male,1,Cable,"37.7795, -122.419233",37.7795,-122.419233,0,45.45,0,0,0,,0,0,0,0,Credit Card,1,28998,0,Q3,0,5,0,California,0,0,0,3,141.7,0,61.11,0.0,202.81,0,1,94102,0 +60,13,13.8,,,58,Woodlake,3093,One Year,United States,6047-SUHPR,Stayed,1,1,Male,1,DSL,"36.464635, -119.094348",36.464635,-119.094348,1,59.8,0,2,5,,1,1,0,1,Bank Withdrawal,1,8870,0,Q3,1,3,0,California,0,0,0,39,2343.85,140,538.2,0.0,3022.05,0,0,93286,0 +25,26,24.85,,,57,Tecate,4115,Two Year,United States,1557-EMYVT,Stayed,0,1,Female,1,Fiber Optic,"32.587557, -116.636816",32.587557,-116.636816,0,115.05,1,0,0,Offer B,1,1,0,0,Credit Card,1,91,1,Q3,0,4,0,California,1,1,1,43,4895.1,0,1068.55,10.76,5952.89,1,1,91980,0 +77,30,13.02,Other,Don't know,93,San Jose,2905,Month-to-Month,United States,8775-LHDJH,Churned,0,0,Female,1,Fiber Optic,"37.270938, -121.851046",37.270938,-121.851046,1,90.6,1,0,1,Offer E,1,0,1,1,Bank Withdrawal,1,36944,0,Q3,1,2,1,California,0,0,1,1,90.6,0,13.02,0.0,103.62,0,1,95136,1 +28,48,38.71,,,73,Imperial Beach,3186,Month-to-Month,United States,0564-MUUQK,Stayed,1,1,Female,1,Fiber Optic,"32.579134, -117.119009",32.579134,-117.119009,1,95.5,1,2,5,,0,0,1,1,Bank Withdrawal,1,26662,1,Q3,1,3,0,California,1,1,0,20,1916.2,0,774.2,0.0,2690.4,1,1,91932,0 +59,18,30.68,,,57,San Marcos,4487,Two Year,United States,6885-PKOAM,Stayed,0,1,Female,1,Cable,"33.162624, -117.170863",33.162624,-117.170863,1,85.75,1,0,3,,1,1,0,1,Credit Card,1,52664,1,Q3,1,3,0,California,1,1,1,71,6223.8,0,2178.28,4.6,8397.48,0,1,92069,0 +41,0,37.61,Attitude,Attitude of support person,90,Piru,4115,Month-to-Month,United States,4390-KYULV,Churned,0,0,Male,0,,"34.432843, -118.730106",34.432843,-118.730106,1,20.55,0,0,1,Offer E,0,0,1,1,Credit Card,1,1459,0,Q3,1,1,0,California,0,0,0,3,51.15,0,112.83,0.0,163.98,0,0,93040,1 +54,28,34.62,,,40,Rancho Palos Verdes,4697,Two Year,United States,4683-WYDOU,Stayed,0,1,Male,1,Fiber Optic,"33.753146, -118.367459",33.753146,-118.367459,1,107.6,1,0,8,,0,0,1,1,Bank Withdrawal,1,41263,1,Q3,1,4,0,California,1,1,1,62,6912.7,0,2146.44,0.0,9059.14,0,1,90275,0 +48,16,31.23,,,32,Cathedral City,4094,Month-to-Month,United States,7346-MEDWM,Stayed,0,1,Female,1,Fiber Optic,"33.829583, -116.474131",33.829583,-116.474131,0,83.25,1,0,0,Offer B,1,0,1,0,Bank Withdrawal,1,43141,0,Q3,0,3,0,California,0,0,0,59,4949.1,0,1842.57,0.0,6791.67,0,1,92234,0 +53,18,0.0,Dissatisfaction,Network reliability,91,Comptche,2860,Month-to-Month,United States,4030-VPZBD,Churned,0,0,Female,1,DSL,"39.239818, -123.565432",39.239818,-123.565432,0,30.9,0,0,0,,0,0,1,0,Bank Withdrawal,0,371,1,Q3,0,2,0,California,0,0,0,2,59.05,0,0.0,0.0,59.05,0,1,95427,1 +19,82,0.0,Competitor,Competitor had better devices,93,San Diego,5024,Month-to-Month,United States,2894-QOJRX,Churned,0,0,Female,1,Cable,"32.827238, -117.089287",32.827238,-117.089287,1,34.0,0,0,1,Offer C,0,0,1,1,Bank Withdrawal,0,30206,0,Q3,1,1,0,California,0,0,1,25,853.0,0,0.0,0.0,853.0,1,1,92124,1 +23,46,26.45,,,28,Hemet,5189,Two Year,United States,5736-YEJAX,Stayed,0,1,Male,1,DSL,"33.739415, -116.968339",33.739415,-116.968339,0,79.45,1,0,0,Offer A,1,1,1,0,Credit Card,1,29687,1,Q3,0,4,0,California,0,0,1,69,5502.55,80,1825.05,0.0,7407.6,1,0,92543,0 +66,8,20.19,,,28,Nipton,6270,Two Year,United States,9076-AXYIK,Stayed,0,1,Male,1,Fiber Optic,"35.478736, -115.516984",35.478736,-115.516984,1,102.1,1,0,2,,0,0,0,1,Bank Withdrawal,1,162,1,Q3,1,4,1,California,1,1,1,64,6538.45,0,1292.16,0.0,7830.61,0,1,92364,0 +52,6,41.21,,,65,Bakersfield,2332,Month-to-Month,United States,9450-TRJUU,Stayed,0,0,Male,1,Fiber Optic,"35.449881, -118.841442",35.449881,-118.841442,0,83.15,1,0,0,,0,0,0,0,Bank Withdrawal,1,53481,0,Q3,0,4,0,California,0,0,1,35,2848.45,0,1442.35,18.84,4271.96,0,1,93306,0 +61,14,0.0,,,47,Auberry,5535,One Year,United States,8314-DPQHL,Stayed,0,1,Male,1,DSL,"36.991762, -119.242874",36.991762,-119.242874,0,50.8,0,0,0,,0,1,0,0,Mailed Check,0,3464,1,Q3,0,4,0,California,1,1,0,9,463.6,0,0.0,0.0,463.6,0,1,93602,0 +46,28,4.7,,,39,Joshua Tree,6307,Two Year,United States,6691-CCIHA,Stayed,0,0,Female,1,Cable,"34.167236, -116.281511",34.167236,-116.281511,1,84.95,1,0,1,Offer B,1,1,1,1,Bank Withdrawal,1,8141,1,Q3,1,4,0,California,1,1,1,62,5150.55,0,291.4,4.68,5437.27,0,1,92252,0 +58,2,1.02,,,34,Long Beach,3468,Month-to-Month,United States,2669-OIDSD,Stayed,0,1,Female,1,Fiber Optic,"33.819814, -118.222416",33.819814,-118.222416,1,100.05,0,0,3,Offer B,0,0,1,1,Credit Card,1,35656,1,Q3,1,5,0,California,1,1,1,48,4834.0,0,48.96,37.45,4845.51,0,1,90810,0 +61,0,47.5,,,47,Beverly Hills,2320,Two Year,United States,0386-CWRGM,Stayed,1,0,Female,0,,"34.099891, -118.414338",34.099891,-118.414338,1,19.4,0,1,9,,0,0,0,1,Credit Card,1,21397,0,Q3,1,4,0,California,0,0,0,46,967.85,0,2185.0,0.0,3152.85,0,0,90210,0 +73,26,26.95,Competitor,Competitor made better offer,82,Escondido,4457,Month-to-Month,United States,1732-VHUBQ,Churned,0,0,Female,1,Fiber Optic,"33.141265, -116.967221",33.141265,-116.967221,1,70.55,0,0,1,,0,0,0,1,Bank Withdrawal,1,48690,0,Q3,1,3,1,California,0,0,0,47,3309.25,0,1266.65,26.99,4548.91,0,1,92027,1 +37,18,38.28,Price,Long distance charges,93,Davis,2078,Month-to-Month,United States,7571-YXDAD,Churned,0,0,Female,1,Fiber Optic,"38.544002, -121.685559",38.544002,-121.685559,0,74.9,1,0,0,,0,0,0,0,Credit Card,1,648,0,Q3,0,1,0,California,0,0,0,2,147.15,0,76.56,0.0,223.71,0,1,95618,1 +59,0,30.1,,,38,Walnut Grove,6373,Two Year,United States,3498-LZGQZ,Stayed,1,0,Male,0,,"38.240419, -121.587535",38.240419,-121.587535,1,19.15,0,3,2,,0,0,1,1,Mailed Check,1,2344,0,Q3,1,5,0,California,0,0,0,63,1177.05,0,1896.3,0.0,3073.35,0,0,95690,0 +36,29,2.87,,,64,Murrieta,3597,Month-to-Month,United States,2475-MROZF,Stayed,0,1,Male,1,Fiber Optic,"33.548869, -117.334165",33.548869,-117.334165,0,95.0,1,0,0,Offer C,1,1,1,0,Credit Card,1,36149,1,Q3,0,3,0,California,0,0,0,30,2852.4,0,86.1,0.0,2938.5,0,1,92562,0 +61,2,47.03,Competitor,Competitor had better devices,91,Lytle Creek,2031,Month-to-Month,United States,3811-VBYBZ,Churned,0,0,Male,1,Fiber Optic,"34.238162, -117.534306",34.238162,-117.534306,0,99.8,1,0,0,,1,0,1,0,Bank Withdrawal,1,1090,0,Q3,0,1,0,California,1,1,1,7,673.25,10,329.21,0.0,1012.46,0,0,92358,1 +33,23,13.77,,,46,Crescent Mills,2862,Month-to-Month,United States,5924-IFQTT,Stayed,1,1,Male,1,DSL,"40.080342, -120.957805",40.080342,-120.957805,1,72.8,1,2,4,,1,0,1,1,Bank Withdrawal,1,178,1,Q3,1,4,0,California,0,0,1,13,930.05,0,179.01,0.0,1109.06,0,1,95934,0 +75,19,0.0,,,49,Hawthorne,2617,One Year,United States,9758-MFWGD,Stayed,1,0,Female,1,DSL,"33.914775, -118.348083",33.914775,-118.348083,1,29.9,0,2,0,,1,0,0,1,Bank Withdrawal,0,93315,0,Q3,0,5,1,California,0,0,0,48,1388.75,0,0.0,0.0,1388.75,0,1,90250,0 +53,30,0.0,,,43,San Luis Obispo,5638,One Year,United States,8318-LCNBW,Stayed,0,1,Male,1,DSL,"35.236549, -120.727344",35.236549,-120.727344,1,53.15,0,0,5,,0,1,0,1,Credit Card,0,31982,0,Q3,1,3,0,California,1,1,1,35,1930.9,0,0.0,0.0,1930.9,0,1,93405,0 +42,26,12.6,,,76,San Francisco,3265,Two Year,United States,8216-AZUUZ,Stayed,1,1,Female,1,Fiber Optic,"37.781304, -122.461522",37.781304,-122.461522,1,100.4,0,3,1,,0,0,1,1,Bank Withdrawal,1,38955,1,Q3,1,5,0,California,1,1,1,42,4303.65,0,529.2,0.0,4832.85,0,1,94118,0 +48,22,0.0,,,64,Laguna Hills,5988,One Year,United States,4776-XSKYQ,Stayed,1,0,Female,1,DSL,"33.606899, -117.717854",33.606899,-117.717854,1,30.25,0,1,4,,0,0,0,1,Credit Card,0,48273,1,Q3,1,4,0,California,0,0,0,12,368.85,0,0.0,0.0,368.85,0,1,92653,0 +48,28,44.57,,,47,Berkeley,6247,One Year,United States,5440-VHLUL,Stayed,0,0,Male,1,Fiber Optic,"37.872902, -122.303708",37.872902,-122.303708,0,105.2,1,0,0,Offer A,1,0,1,0,Bank Withdrawal,1,8157,1,Q3,0,3,0,California,1,1,1,69,7386.05,0,3075.33,0.0,10461.38,0,1,94710,0 +46,9,0.0,,,40,Long Beach,2751,Two Year,United States,2773-MADBQ,Stayed,0,1,Female,1,Cable,"33.783047, -118.1486",33.783047,-118.1486,0,53.1,0,0,0,,1,1,1,0,Credit Card,0,43467,1,Q3,0,3,0,California,1,1,0,36,1901.25,0,0.0,0.0,1901.25,0,1,90804,0 +26,59,11.79,,,79,Burney,3153,Month-to-Month,United States,5522-NYKPB,Stayed,1,0,Male,1,Fiber Optic,"40.946785, -121.719489",40.946785,-121.719489,1,85.9,0,3,0,Offer C,0,0,0,1,Bank Withdrawal,1,4552,1,Q3,0,3,0,California,0,0,1,25,2199.05,0,294.75,0.0,2493.8,1,1,96013,0 +48,23,12.48,,,66,Oakland,4285,Two Year,United States,8414-OOEEL,Stayed,1,1,Male,1,DSL,"37.792489, -122.244314",37.792489,-122.244314,0,79.5,0,2,0,Offer A,1,0,1,0,Credit Card,1,41876,1,Q3,0,4,0,California,1,1,1,66,5196.1,0,823.68,0.0,6019.78,0,1,94606,0 +25,46,0.0,,,67,Burlingame,2496,Month-to-Month,United States,3050-GBUSH,Joined,0,0,Female,1,DSL,"37.57028, -122.365778",37.57028,-122.365778,0,34.8,0,0,0,,0,0,1,0,Credit Card,0,40346,0,Q3,0,4,0,California,0,0,1,3,113.95,0,0.0,0.0,113.95,1,1,94010,0 +36,22,12.84,,,67,Philo,4116,Two Year,United States,3544-FBCAS,Stayed,1,1,Female,1,DSL,"39.094102, -123.500853",39.094102,-123.500853,1,83.6,1,1,4,,1,1,1,1,Credit Card,1,1113,0,Q3,1,3,0,California,1,1,1,72,5959.3,0,924.48,0.0,6883.78,0,1,95466,0 +60,21,27.49,,,66,San Diego,2159,Month-to-Month,United States,1684-FLBGS,Stayed,1,0,Female,1,Cable,"32.677716, -117.047666",32.677716,-117.047666,1,69.5,1,1,6,,1,0,1,1,Credit Card,1,36351,1,Q3,1,4,0,California,0,0,1,23,1652.1,0,632.27,16.89,2267.48,0,1,92139,0 +65,7,28.63,Competitor,Competitor had better devices,78,Philo,5565,Month-to-Month,United States,8802-UNOJF,Churned,0,1,Male,1,Cable,"39.094102, -123.500853",39.094102,-123.500853,0,83.8,0,0,0,Offer D,1,0,1,0,Credit Card,1,1113,1,Q3,0,1,1,California,0,0,0,12,1029.75,80,343.56,44.58,1408.73,0,0,95466,1 +23,59,1.67,,,38,Danville,5076,Two Year,United States,2121-JAFOM,Stayed,0,1,Female,1,Fiber Optic,"37.815459, -121.977203",37.815459,-121.977203,1,115.55,1,0,1,,1,1,1,1,Credit Card,1,32873,1,Q3,1,3,0,California,1,1,1,72,8312.4,0,120.24,0.0,8432.64,1,1,94526,0 +71,14,49.85,Price,Extra data charges,72,Fairfield,4512,Month-to-Month,United States,2632-UCGVD,Churned,0,0,Male,1,Fiber Optic,"38.287136, -122.02711",38.287136,-122.02711,1,100.05,1,0,6,,0,0,1,1,Credit Card,1,77683,1,Q3,1,2,1,California,1,0,1,66,6871.9,0,3290.1,0.0,10162.0,0,1,94533,1 +78,17,9.7,Attitude,Attitude of service provider,75,Lakewood,3591,Month-to-Month,United States,6502-HCJTI,Churned,0,0,Male,1,Fiber Optic,"33.840524, -118.148403",33.840524,-118.148403,1,94.7,1,0,0,,1,1,1,1,Credit Card,1,30173,0,Q3,0,1,1,California,1,1,0,7,673.1,0,67.9,0.0,741.0,0,1,90712,1 +30,59,0.0,Dissatisfaction,Network reliability,67,Greenwood,5824,Month-to-Month,United States,8740-XLHDR,Churned,0,1,Male,1,Cable,"38.921333, -120.897718",38.921333,-120.897718,0,43.25,0,0,0,,1,1,1,0,Mailed Check,0,1140,1,Q3,0,2,0,California,0,0,0,5,219.0,0,0.0,0.0,219.0,0,1,95635,1 +56,17,5.08,,,26,Happy Camp,4370,Month-to-Month,United States,6817-WTYHE,Joined,0,0,Male,1,DSL,"41.831901, -123.487478",41.831901,-123.487478,0,44.9,0,0,0,,0,0,0,0,Bank Withdrawal,1,1294,0,Q3,0,4,0,California,0,0,0,2,111.05,0,10.16,0.0,121.21,0,1,96039,0 +61,19,1.67,,,59,Campbell,5998,Month-to-Month,United States,0455-XFASS,Joined,1,0,Female,1,Fiber Optic,"37.279689, -121.954567",37.279689,-121.954567,1,69.55,0,2,3,,0,0,1,1,Bank Withdrawal,1,44976,0,Q3,1,3,0,California,0,0,0,3,200.2,0,5.01,33.8,171.41,0,1,95008,0 +73,4,45.46,,,66,San Francisco,3771,Two Year,United States,8107-KNCIM,Stayed,0,0,Male,1,Fiber Optic,"37.801776, -122.402293",37.801776,-122.402293,1,75.1,1,0,8,,0,0,1,1,Bank Withdrawal,1,3337,0,Q3,1,4,1,California,0,0,0,14,1013.35,0,636.44,0.0,1649.79,0,1,94111,0 +22,51,0.0,,,22,Terra Bella,4194,Month-to-Month,United States,7634-WSWDB,Stayed,1,0,Female,1,DSL,"35.939068, -119.043666",35.939068,-119.043666,0,38.5,0,1,0,,0,1,1,0,Bank Withdrawal,0,5868,0,Q3,0,3,0,California,1,1,0,8,330.8,0,0.0,0.0,330.8,1,1,93270,0 +55,0,33.47,,,52,Manton,6009,Two Year,United States,6734-JDTTV,Stayed,1,0,Male,0,,"40.426679, -121.850421",40.426679,-121.850421,1,19.85,0,1,5,Offer B,0,0,1,1,Credit Card,1,598,0,Q3,1,3,0,California,0,0,0,65,1267.05,0,2175.55,0.0,3442.6,0,0,96059,0 +50,16,4.45,,,68,Wallace,3157,Month-to-Month,United States,3317-VLGQT,Stayed,0,0,Female,1,Fiber Optic,"38.192608, -120.957842",38.192608,-120.957842,1,78.1,0,0,7,,0,0,1,1,Bank Withdrawal,1,304,0,Q3,1,4,0,California,1,1,0,14,1122.4,0,62.3,0.0,1184.7,0,1,95254,0 +21,0,32.73,,,38,Walnut,4556,Month-to-Month,United States,2080-SRCDE,Joined,1,0,Female,0,,"34.018354, -117.85492",34.018354,-117.85492,0,25.4,1,1,0,Offer E,0,0,0,0,Mailed Check,1,45118,0,Q3,0,3,0,California,0,0,0,1,25.4,0,32.73,0.0,58.13,1,0,91789,0 +71,20,2.38,,,66,Irvine,2535,One Year,United States,7856-GANIL,Stayed,0,1,Male,1,Fiber Optic,"33.703976, -117.824172",33.703976,-117.824172,1,98.7,1,0,1,Offer B,1,0,1,1,Bank Withdrawal,1,17621,1,Q3,1,3,1,California,0,0,1,45,4525.8,0,107.1,0.0,4632.9,0,1,92606,0 +53,20,43.48,,,72,Clearlake Oaks,4302,Two Year,United States,0909-SELIE,Stayed,0,1,Male,1,DSL,"39.07116, -122.598542",39.07116,-122.598542,1,80.8,1,0,1,,1,1,1,1,Bank Withdrawal,1,3684,1,Q3,1,4,0,California,1,1,0,61,4860.85,0,2652.28,17.17,7495.96,0,1,95423,0 +56,30,40.47,Dissatisfaction,Product dissatisfaction,89,Smith River,5207,Two Year,United States,5458-CQJTA,Churned,0,0,Male,1,DSL,"41.950683, -124.097094",41.950683,-124.097094,1,74.8,0,0,1,Offer B,0,1,1,1,Bank Withdrawal,1,2020,1,Q3,1,1,0,California,1,1,1,65,4820.15,0,2630.55,0.0,7450.7,0,1,95567,1 +70,3,0.0,Attitude,Attitude of support person,82,Glendale,5172,Month-to-Month,United States,3132-TVFDZ,Churned,0,0,Male,1,Cable,"34.167926, -118.267539",34.167926,-118.267539,1,44.85,0,0,1,,0,0,1,1,Bank Withdrawal,0,21990,0,Q3,1,2,1,California,1,1,1,57,2572.95,0,0.0,12.07,2560.88,0,1,91202,1 +32,18,16.11,,,52,Corona,4159,One Year,United States,2054-PJOCK,Stayed,0,1,Female,1,Cable,"33.833686, -117.513063",33.833686,-117.513063,0,80.55,1,0,0,,0,0,0,0,Credit Card,1,21911,1,Q3,0,5,0,California,1,1,1,60,4847.05,0,966.6,0.0,5813.65,0,1,92881,0 +31,24,8.51,,,35,Visalia,4461,Two Year,United States,9548-ZMVTX,Stayed,1,1,Male,1,Fiber Optic,"36.37559, -119.211689",36.37559,-119.211689,1,90.45,1,3,7,Offer A,1,0,0,1,Bank Withdrawal,1,30395,1,Q3,1,3,0,California,0,0,0,72,6565.85,0,612.72,0.0,7178.57,0,1,93292,0 +61,10,33.11,,,78,Oakland,6351,One Year,United States,6333-YDVLT,Stayed,0,1,Male,1,Fiber Optic,"37.80707, -122.297401",37.80707,-122.297401,0,110.0,1,0,0,,0,1,1,0,Credit Card,1,21054,1,Q3,0,4,0,California,1,1,1,65,7138.65,0,2152.15,0.0,9290.8,0,1,94607,0 +24,48,45.69,,,22,Sun Valley,4344,One Year,United States,2252-JHJGE,Stayed,0,1,Male,1,Fiber Optic,"34.231053, -118.338307",34.231053,-118.338307,0,104.0,1,0,0,Offer B,0,1,0,0,Bank Withdrawal,1,46639,0,Q3,0,3,0,California,1,1,1,61,6363.45,0,2787.09,0.0,9150.54,1,1,91352,0 +45,11,0.0,,,32,Santa Monica,5381,Month-to-Month,United States,6133-OZILE,Stayed,0,1,Female,1,DSL,"34.031529, -118.491156",34.031529,-118.491156,0,35.2,0,0,0,Offer D,0,0,1,0,Bank Withdrawal,0,23559,1,Q3,0,3,0,California,0,0,0,18,607.3,50,0.0,0.0,657.3,0,0,90403,0 +27,0,22.01,,,45,San Francisco,5332,Month-to-Month,United States,6131-JLWZM,Stayed,0,0,Female,0,,"37.746699, -122.442833",37.746699,-122.442833,0,20.3,0,0,0,Offer D,0,0,1,0,Credit Card,1,27906,0,Q3,0,4,0,California,0,0,0,13,275.4,0,286.13,0.0,561.53,1,0,94131,0 +47,14,0.0,Competitor,Competitor had better devices,93,Lakewood,4667,Month-to-Month,United States,2606-RMDHZ,Churned,0,0,Male,1,DSL,"33.847755, -118.112532",33.847755,-118.112532,0,30.5,0,0,0,Offer E,1,0,1,0,Credit Card,0,27563,0,Q3,0,1,0,California,0,0,0,6,208.7,0,0.0,0.0,208.7,0,1,90713,1 +20,52,21.72,Other,Deceased,94,Covina,3108,Month-to-Month,United States,7594-RQHXR,Churned,0,0,Female,1,Fiber Optic,"34.097345, -117.906736",34.097345,-117.906736,0,79.6,0,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,33817,0,Q3,0,2,0,California,1,1,0,1,79.6,0,21.72,0.0,101.32,1,1,91722,1 +38,22,48.2,,,54,Shandon,3003,Month-to-Month,United States,7318-EIVKO,Stayed,0,0,Male,1,DSL,"35.634488, -120.293534",35.634488,-120.293534,0,59.25,1,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,1255,0,Q3,0,3,0,California,0,0,1,8,436.6,0,385.6,0.0,822.2,0,1,93461,0 +24,53,2.38,,,25,Fowler,5922,Month-to-Month,United States,3345-PBBFH,Stayed,0,0,Male,1,DSL,"36.625792, -119.672483",36.625792,-119.672483,1,49.55,0,0,6,Offer E,1,0,1,1,Bank Withdrawal,1,5635,0,Q3,1,5,0,California,0,0,0,8,393.45,0,19.04,0.0,412.49,1,1,93625,0 +49,2,16.64,,,28,Glendale,5579,Month-to-Month,United States,7577-SWIFR,Joined,0,0,Male,1,Fiber Optic,"34.162515, -118.203869",34.162515,-118.203869,0,89.25,0,0,0,,0,0,1,0,Bank Withdrawal,1,31297,0,Q3,0,5,0,California,1,1,1,1,89.25,0,16.64,0.0,105.89,0,1,91206,0 +60,0,36.14,,,68,Desert Hot Springs,2111,One Year,United States,9347-AERRL,Stayed,0,0,Male,0,,"33.948558, -116.516976",33.948558,-116.516976,1,19.3,0,0,3,,0,0,0,1,Credit Card,1,22796,0,Q3,1,5,0,California,0,0,0,23,486.2,0,831.22,0.0,1317.42,0,0,92240,0 +19,47,40.96,,,71,Sonoma,6060,Two Year,United States,3022-BEXHZ,Stayed,1,1,Male,1,Fiber Optic,"38.25485, -122.461799",38.25485,-122.461799,1,111.2,1,1,6,,1,0,1,1,Bank Withdrawal,1,34314,1,Q3,1,4,0,California,1,1,1,67,7530.8,0,2744.32,0.0,10275.12,1,1,95476,0 +29,48,41.08,,,37,Fontana,5334,Month-to-Month,United States,2911-WDXMV,Stayed,1,1,Male,1,Fiber Optic,"34.087558, -117.464096",34.087558,-117.464096,0,80.55,1,3,0,Offer D,0,0,1,0,Credit Card,1,82630,0,Q3,0,5,0,California,0,0,0,18,1406.65,0,739.44,0.0,2146.09,1,1,92335,0 +80,3,18.23,,,52,Yorkville,4574,Two Year,United States,8065-BVEPF,Stayed,0,1,Male,1,Fiber Optic,"38.888351, -123.239647",38.888351,-123.239647,0,99.1,0,0,0,Offer B,1,0,1,0,Bank Withdrawal,1,335,0,Q3,0,4,1,California,1,1,1,65,6496.15,0,1184.95,0.0,7681.1,0,1,95494,0 +42,27,11.5,Dissatisfaction,Product dissatisfaction,75,Somis,5119,Month-to-Month,United States,6330-JKLPC,Churned,0,0,Male,1,Fiber Optic,"34.297628, -119.014627",34.297628,-119.014627,1,80.5,1,0,3,Offer D,1,0,1,1,Bank Withdrawal,1,2966,0,Q3,1,1,0,California,0,0,0,11,896.9,0,126.5,0.0,1023.4,0,1,93066,1 +21,0,29.33,Competitor,Competitor made better offer,91,Lancaster,4851,Month-to-Month,United States,7239-HZZCX,Churned,0,0,Male,0,,"34.712708, -117.889656",34.712708,-117.889656,0,19.75,0,0,0,,0,0,0,0,Credit Card,1,57794,0,Q3,0,3,0,California,0,0,0,1,19.75,0,29.33,0.0,49.08,1,0,93535,1 +67,10,43.19,,,69,Keeler,4537,Two Year,United States,8050-DVOJX,Stayed,0,1,Male,1,Cable,"36.560498, -117.962461",36.560498,-117.962461,0,81.35,1,0,0,Offer B,1,1,0,0,Credit Card,1,71,1,Q3,0,4,1,California,1,1,0,49,4060.9,0,2116.31,0.0,6177.21,0,1,93530,0 +45,24,41.74,Price,Extra data charges,87,Prather,6481,Month-to-Month,United States,1323-OOEPC,Churned,0,0,Female,1,Fiber Optic,"37.007238, -119.505661",37.007238,-119.505661,1,98.4,1,0,1,,1,0,1,1,Credit Card,1,1314,0,Q3,1,2,0,California,1,1,1,53,5149.5,0,2212.22,0.0,7361.72,0,1,93651,1 +38,11,25.16,,,56,Azusa,5246,One Year,United States,7576-ASEJU,Stayed,0,0,Female,1,DSL,"34.174493, -117.87068",34.174493,-117.87068,1,74.7,0,0,10,Offer B,0,1,1,1,Credit Card,1,57775,1,Q3,1,4,0,California,1,1,1,41,3187.65,0,1031.56,0.0,4219.21,0,1,91702,0 +28,51,13.58,,,54,Mount Hermon,3877,One Year,United States,1338-CECEE,Stayed,0,1,Male,1,DSL,"37.051166, -122.056194",37.051166,-122.056194,1,68.5,1,0,4,,1,0,0,1,Bank Withdrawal,1,77,0,Q3,1,4,0,California,0,0,1,41,2839.95,0,556.78,38.37,3358.36,1,1,95041,0 +21,47,0.0,,,76,Los Angeles,3332,Month-to-Month,United States,0274-JKUJR,Stayed,1,1,Male,1,Cable,"33.994524, -118.149953",33.994524,-118.149953,1,58.85,0,2,9,Offer E,1,1,0,1,Credit Card,0,9805,0,Q3,1,3,0,California,1,1,1,7,465.7,0,0.0,0.0,465.7,1,1,90040,0 +23,71,0.0,Competitor,Competitor had better devices,80,Los Angeles,2240,Month-to-Month,United States,9239-ZBZZV,Churned,0,1,Female,1,DSL,"34.00709, -118.258681",34.00709,-118.258681,0,47.95,0,0,0,Offer E,0,0,1,0,Bank Withdrawal,0,101215,0,Q3,0,1,0,California,1,1,1,6,305.1,0,0.0,0.0,305.1,1,1,90011,1 +35,9,49.48,,,64,Camptonville,4293,Two Year,United States,9102-OXKFY,Stayed,0,1,Male,1,Cable,"39.432127, -121.099287",39.432127,-121.099287,0,54.15,1,0,0,Offer B,0,0,0,0,Credit Card,1,632,0,Q3,0,3,0,California,0,0,0,59,3116.15,0,2919.32,0.0,6035.47,0,1,95922,0 +54,27,0.0,Competitor,Competitor had better devices,95,Glendale,4534,Month-to-Month,United States,6317-YPKDH,Churned,0,0,Female,1,DSL,"34.167926, -118.267539",34.167926,-118.267539,0,29.95,0,0,0,Offer E,1,0,0,0,Bank Withdrawal,0,21990,0,Q3,0,1,0,California,0,0,0,1,29.95,0,0.0,0.0,29.95,0,1,91202,1 +71,27,46.11,Other,Don't know,71,Avenal,5014,Month-to-Month,United States,6284-AHOOQ,Churned,0,0,Male,1,Fiber Optic,"35.916943, -120.129921",35.916943,-120.129921,0,90.5,1,0,0,,0,0,1,0,Bank Withdrawal,1,14697,1,Q3,0,1,1,California,0,0,1,22,1910.6,0,1014.42,0.0,2925.02,0,1,93204,1 +44,0,33.1,,,73,Tranquillity,3772,Two Year,United States,9650-VBUOG,Stayed,1,0,Male,0,,"36.635661, -120.288644",36.635661,-120.288644,1,25.05,1,1,9,Offer C,0,0,0,1,Credit Card,1,1130,0,Q3,1,3,0,California,0,0,0,38,963.95,0,1257.8,0.0,2221.75,0,0,93668,0 +57,3,28.72,,,74,San Francisco,3091,One Year,United States,6480-YAGIY,Stayed,0,1,Male,1,Fiber Optic,"37.770533, -122.445121",37.770533,-122.445121,0,112.2,0,0,0,,1,1,0,0,Credit Card,1,38756,1,Q3,0,3,0,California,1,1,1,45,5031.85,0,1292.4,0.0,6324.25,0,1,94117,0 +35,11,13.73,Attitude,Attitude of support person,89,Exeter,4134,Month-to-Month,United States,7377-DMMRI,Churned,0,0,Male,1,DSL,"36.301689, -119.018233",36.301689,-119.018233,0,47.8,0,0,0,Offer E,0,1,1,0,Bank Withdrawal,1,13333,0,Q3,0,1,0,California,0,0,0,2,92.45,0,27.46,0.0,119.91,0,1,93221,1 +28,53,21.26,,,21,Piercy,5758,Two Year,United States,5172-RKOCB,Stayed,0,0,Male,1,Fiber Optic,"39.955587, -123.681175",39.955587,-123.681175,1,108.95,1,0,0,,1,1,1,1,Credit Card,1,200,1,Q3,0,4,0,California,1,1,1,72,7875.0,0,1530.72,0.0,9405.72,1,1,95587,0 +41,18,26.38,,,62,Fountain Valley,6481,Two Year,United States,2223-GDSHL,Stayed,1,1,Male,1,Fiber Optic,"33.712036, -117.950113",33.712036,-117.950113,1,116.05,1,1,5,Offer A,1,1,1,1,Bank Withdrawal,1,54548,1,Q3,1,3,0,California,1,1,1,71,8297.5,110,1872.98,42.57,10237.91,0,0,92708,0 +55,8,9.04,,,20,North Hollywood,2499,One Year,United States,9894-QMIMJ,Stayed,0,1,Female,1,DSL,"34.15136, -118.364786",34.15136,-118.364786,0,55.8,0,0,0,Offer D,1,0,0,0,Bank Withdrawal,1,16996,0,Q3,0,3,0,California,0,0,0,23,1327.85,0,207.92,0.0,1535.77,0,1,91602,0 +52,18,0.0,,,72,Chualar,4036,Two Year,United States,5275-PMFUT,Stayed,0,1,Male,1,DSL,"36.596271, -121.442274",36.596271,-121.442274,1,64.8,0,0,9,,1,1,1,1,Credit Card,0,1140,1,Q3,1,3,0,California,1,1,1,72,4719.75,0,0.0,0.0,4719.75,0,1,93925,0 +20,52,35.01,Competitor,Competitor made better offer,72,Rio Linda,2567,Month-to-Month,United States,6960-HVYXR,Churned,0,0,Female,1,Fiber Optic,"38.688764, -121.457596",38.688764,-121.457596,0,76.0,1,0,0,,0,0,0,0,Bank Withdrawal,1,14010,0,Q3,0,1,0,California,0,0,0,1,76.0,0,35.01,0.0,111.01,1,1,95673,1 +67,15,29.29,Price,Price too high,75,Mc Kittrick,3336,Month-to-Month,United States,2860-RANUS,Churned,0,0,Female,1,Fiber Optic,"35.38381, -119.730885",35.38381,-119.730885,0,85.8,1,0,0,Offer D,0,0,1,0,Credit Card,1,302,0,Q3,0,1,1,California,1,1,0,20,1727.5,0,585.8,0.0,2313.3,0,1,93251,1 +76,22,43.51,Attitude,Attitude of support person,79,Angels Camp,3966,Month-to-Month,United States,3001-CBHLQ,Churned,0,1,Male,1,Fiber Optic,"38.071327, -120.632221",38.071327,-120.632221,1,104.9,1,0,1,Offer C,0,0,1,1,Bank Withdrawal,1,4264,1,Q3,1,1,1,California,1,0,1,32,3351.55,0,1392.32,33.73,4710.14,0,1,95222,1 +33,11,17.01,,,21,Woodland Hills,5660,One Year,United States,2550-AEVRU,Stayed,1,0,Female,1,DSL,"34.153733, -118.593408",34.153733,-118.593408,1,53.45,0,2,1,,1,1,0,1,Bank Withdrawal,1,25988,0,Q3,1,3,0,California,0,0,0,57,3053.0,0,969.57,0.0,4022.57,0,1,91364,0 +30,0,28.1,,,39,Alhambra,4358,One Year,United States,9447-YPTBX,Stayed,0,0,Female,0,,"34.090925, -118.128164",34.090925,-118.128164,1,19.85,0,0,1,,0,0,1,1,Bank Withdrawal,1,54382,0,Q3,1,5,0,California,0,0,0,50,943.1,0,1405.0,0.0,2348.1,0,0,91801,0 +73,18,30.3,,,38,Lookout,2784,One Year,United States,7108-DGVUU,Stayed,0,1,Female,1,DSL,"41.280478, -121.160249",41.280478,-121.160249,1,71.7,1,0,4,,1,0,0,1,Bank Withdrawal,1,386,0,Q3,1,5,1,California,1,0,0,21,1497.05,100,636.3,0.0,2233.35,0,0,96054,0 +58,28,38.94,,,42,Stinson Beach,4418,Month-to-Month,United States,2887-JPYLU,Stayed,1,0,Female,1,DSL,"37.921137, -122.657562",37.921137,-122.657562,0,45.2,0,3,0,,0,0,0,0,Bank Withdrawal,1,781,0,Q3,0,5,0,California,0,0,0,41,1841.9,0,1596.54,0.0,3438.44,0,1,94970,0 +32,30,17.96,Other,Don't know,77,Fellows,3226,Month-to-Month,United States,4652-NNHNY,Churned,0,0,Male,1,Fiber Optic,"35.215731, -119.57013",35.215731,-119.57013,1,73.85,1,0,1,,0,0,1,1,Bank Withdrawal,1,626,0,Q3,1,1,0,California,0,0,0,16,1284.2,0,287.36,0.0,1571.56,0,1,93224,1 +52,12,29.39,,,20,Moreno Valley,4635,One Year,United States,9770-KXGQU,Stayed,0,1,Female,1,Fiber Optic,"33.907361, -117.109972",33.907361,-117.109972,0,98.6,1,0,0,,1,1,0,0,Credit Card,1,12743,0,Q3,0,3,0,California,0,0,1,53,5311.85,0,1557.67,0.0,6869.52,0,1,92555,0 +43,14,3.79,,,49,San Diego,5955,Month-to-Month,United States,1935-IMVBB,Stayed,0,0,Male,1,Fiber Optic,"32.741852, -117.243453",32.741852,-117.243453,1,89.7,0,0,1,,0,0,0,1,Credit Card,1,27959,0,Q3,1,4,0,California,1,1,1,56,4952.95,0,212.24,41.66,5123.53,0,1,92107,0 +55,13,38.21,,,24,San Jose,2978,Month-to-Month,United States,8757-TFHHJ,Joined,0,0,Male,1,Cable,"37.316146, -121.936285",37.316146,-121.936285,0,49.8,0,0,0,,0,1,1,0,Credit Card,1,32804,0,Q3,0,3,0,California,0,0,0,1,49.8,0,38.21,0.0,88.01,0,1,95128,0 +42,0,39.77,,,52,Beverly Hills,4962,Two Year,United States,2346-CZYIL,Stayed,0,0,Male,0,,"34.063947, -118.383001",34.063947,-118.383001,0,20.35,0,0,0,Offer C,0,0,0,0,Credit Card,1,8321,0,Q3,0,3,0,California,0,0,0,27,531.6,0,1073.79,0.0,1605.39,0,0,90211,0 +46,19,25.63,,,39,Glendale,2068,One Year,United States,0975-UYDTX,Stayed,0,1,Female,1,DSL,"34.182378, -118.262922",34.182378,-118.262922,1,90.1,1,0,1,Offer C,1,1,1,1,Credit Card,1,9864,1,Q3,1,3,0,California,1,1,1,26,2312.55,0,666.38,47.79,2931.14,0,1,91207,0 +47,0,5.28,,,64,Morro Bay,5676,Two Year,United States,4950-HKQTE,Stayed,0,0,Female,0,,"35.369553, -120.763864",35.369553,-120.763864,0,26.25,1,0,0,Offer D,0,0,0,0,Credit Card,1,10909,0,Q3,0,4,0,California,0,0,0,22,605.9,0,116.16,0.0,722.06,0,0,93442,0 +33,0,15.12,Price,Long distance charges,79,Susanville,4323,Month-to-Month,United States,1449-XQEMT,Churned,0,0,Male,0,,"40.559177, -120.612113",40.559177,-120.612113,0,19.8,0,0,0,Offer E,0,0,1,0,Mailed Check,1,19440,0,Q3,0,1,0,California,0,0,0,3,58.15,0,45.36,0.0,103.51,0,0,96130,1 +48,11,0.0,,,33,Huntington Beach,4580,Month-to-Month,United States,4987-GQWPO,Stayed,0,0,Male,1,DSL,"33.723579, -118.005441",33.723579,-118.005441,0,25.1,0,0,0,,0,0,0,0,Credit Card,0,58764,0,Q3,0,4,0,California,0,0,0,17,382.8,0,0.0,0.0,382.8,0,1,92647,0 +79,22,44.1,,,55,Manchester,3669,Month-to-Month,United States,1932-UEDCX,Stayed,0,0,Male,1,Fiber Optic,"38.966713, -123.586412",38.966713,-123.586412,1,100.6,1,0,6,,1,0,1,1,Bank Withdrawal,1,586,0,Q3,1,4,1,California,1,0,1,33,3270.25,0,1455.3,0.0,4725.55,0,1,95459,0 +56,13,16.15,Competitor,Competitor made better offer,84,Garden Grove,3591,Month-to-Month,United States,9611-CTWIH,Churned,0,0,Female,1,Fiber Optic,"33.786738, -117.982564",33.786738,-117.982564,0,89.45,0,0,0,,0,0,1,0,Bank Withdrawal,1,31428,0,Q3,0,3,0,California,1,1,1,3,240.45,0,48.45,0.0,288.9,0,1,92841,1 +42,20,1.76,,,43,San Diego,5298,Two Year,United States,0181-RITDD,Stayed,1,1,Male,1,Fiber Optic,"32.807867, -117.060993",32.807867,-117.060993,1,108.15,0,3,2,,1,1,0,1,Credit Card,1,25569,1,Q3,1,4,0,California,1,1,1,62,6825.65,0,109.12,0.0,6934.77,0,1,92120,0 +28,0,10.23,,,43,Redding,4186,One Year,United States,5177-RVZNU,Stayed,1,0,Female,0,,"40.527834, -122.318749",40.527834,-122.318749,0,20.3,0,3,0,,0,0,0,0,Bank Withdrawal,1,30338,0,Q3,0,3,0,California,0,0,0,37,755.4,0,378.51,0.0,1133.91,1,0,96002,0 +66,4,40.0,,,48,Davis Creek,2893,Month-to-Month,United States,6969-MVBAI,Stayed,0,1,Female,1,Fiber Optic,"41.750354, -120.403885",41.750354,-120.403885,0,90.1,1,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,104,0,Q3,0,5,1,California,0,0,1,9,816.8,0,360.0,0.0,1176.8,0,1,96108,0 +35,0,3.49,,,29,Laguna Hills,4123,Month-to-Month,United States,8138-EALND,Stayed,0,0,Male,0,,"33.606899, -117.717854",33.606899,-117.717854,0,19.75,0,0,0,,0,0,0,0,Credit Card,1,48273,0,Q3,0,5,0,California,0,0,0,15,311.6,0,52.35,0.0,363.95,0,0,92653,0 +74,25,28.72,,,26,Manchester,4796,Two Year,United States,2388-LAESQ,Stayed,0,1,Female,1,Fiber Optic,"38.966713, -123.586412",38.966713,-123.586412,1,114.85,1,0,3,Offer A,1,1,1,1,Bank Withdrawal,1,586,1,Q3,1,3,1,California,1,0,1,72,8317.95,0,2067.84,0.0,10385.79,0,1,95459,0 +28,0,5.2,,,42,Fullerton,2894,One Year,United States,8752-IMQOS,Stayed,0,0,Male,0,,"33.868316, -117.929029",33.868316,-117.929029,1,20.1,0,0,1,,0,0,0,1,Credit Card,1,24502,0,Q3,1,3,0,California,0,0,0,5,85.1,0,26.0,0.0,111.1,1,0,92832,0 +43,28,9.26,,,74,Mc Farland,2322,One Year,United States,9592-ERDKV,Stayed,0,1,Male,1,DSL,"35.666886, -119.186717",35.666886,-119.186717,1,79.25,1,0,6,,0,1,0,1,Credit Card,1,10781,0,Q3,1,3,0,California,1,1,1,37,2911.8,0,342.62,0.0,3254.42,0,1,93250,0 +22,73,42.49,,,35,Visalia,5503,Month-to-Month,United States,1552-AAGRX,Stayed,0,0,Female,1,Fiber Optic,"36.303793, -119.375646",36.303793,-119.375646,0,106.4,1,0,0,,0,1,0,0,Bank Withdrawal,1,44741,1,Q3,0,4,0,California,1,1,1,30,3211.9,60,1274.7,0.0,4546.6,1,0,93277,0 +51,0,26.63,Price,Price too high,83,Ontario,5084,Two Year,United States,6323-AYBRX,Churned,0,0,Male,0,,"34.057256, -117.667677",34.057256,-117.667677,0,19.35,0,0,0,,0,0,0,0,Credit Card,1,54254,0,Q3,0,3,0,California,0,0,0,59,1099.6,0,1571.17,14.22,2656.55,0,0,91762,1 +56,8,26.0,Dissatisfaction,Service dissatisfaction,93,Felton,3963,Month-to-Month,United States,0519-XUZJU,Churned,0,0,Female,1,Fiber Optic,"37.089111, -122.062213",37.089111,-122.062213,0,70.75,0,0,0,,0,0,0,0,Mailed Check,1,8728,0,Q3,0,2,0,California,0,0,0,1,70.75,0,26.0,0.0,96.75,0,1,95018,1 +22,82,0.0,,,54,Orick,4296,One Year,United States,2812-ENYMO,Stayed,0,0,Male,1,Cable,"41.336354, -124.044354",41.336354,-124.044354,0,54.55,0,0,0,Offer C,0,1,0,0,Credit Card,0,494,1,Q3,0,4,0,California,1,1,1,26,1362.85,0,0.0,0.0,1362.85,1,1,95555,0 +51,15,0.0,Competitor,Competitor offered more data,66,Sacramento,4481,Two Year,United States,6034-ZRYCV,Churned,0,1,Female,1,Cable,"38.691607, -121.602284",38.691607,-121.602284,1,54.2,0,0,1,Offer A,1,0,1,1,Bank Withdrawal,0,264,0,Q3,1,3,0,California,1,1,1,72,3937.45,0,0.0,0.0,3937.45,0,1,95837,1 +45,0,34.38,,,77,Highland,4823,Month-to-Month,United States,4237-CLSMM,Joined,0,0,Male,0,,"34.129677, -117.154277",34.129677,-117.154277,1,20.0,0,0,10,,0,0,0,1,Mailed Check,1,48245,0,Q3,1,4,0,California,0,0,0,2,38.0,0,68.76,0.0,106.76,0,0,92346,0 +26,82,37.1,,,35,Lake Elsinore,4591,Month-to-Month,United States,7978-DKUQH,Stayed,0,1,Female,1,Fiber Optic,"33.705836, -117.318204",33.705836,-117.318204,1,74.6,0,0,7,,0,0,1,1,Bank Withdrawal,1,4546,0,Q3,1,5,0,California,0,0,0,25,1797.75,0,927.5,0.0,2725.25,1,1,92532,0 +52,3,20.44,Competitor,Competitor made better offer,71,San Diego,6350,One Year,United States,8634-CILSZ,Churned,0,0,Male,1,Fiber Optic,"32.787836, -117.232361",32.787836,-117.232376,0,104.7,1,0,0,Offer A,1,0,1,0,Bank Withdrawal,1,46086,1,Q3,0,3,0,California,1,1,1,69,7220.35,0,1410.36,0.0,8630.71,0,1,92109,1 +48,0,43.71,,,64,Sherman Oaks,4254,Two Year,United States,9173-IVZVP,Stayed,1,0,Female,0,,"34.147149, -118.463365",34.147149,-118.463365,1,20.9,0,3,1,,0,0,0,1,Credit Card,1,22085,0,Q3,1,5,0,California,0,0,0,53,1146.05,0,2316.63,0.0,3462.68,0,0,91403,0 +42,9,35.7,Other,Moved,76,Emigrant Gap,2704,One Year,United States,4106-HADHQ,Churned,0,1,Male,1,DSL,"39.23754, -120.720196",39.23754,-120.720196,1,80.0,0,0,1,,0,1,0,1,Credit Card,1,185,1,Q3,1,1,0,California,1,1,1,39,3182.95,0,1392.3,0.0,4575.25,0,1,95715,1 +55,14,42.21,Price,Price too high,91,Mountain View,5812,Month-to-Month,United States,3804-RVTGV,Churned,0,1,Male,1,Fiber Optic,"37.419725, -122.062947",37.419725,-122.062947,1,103.85,1,0,6,Offer B,1,0,1,1,Bank Withdrawal,1,27822,0,Q3,1,2,0,California,1,1,1,50,5017.9,0,2110.5,0.0,7128.4,0,1,94043,1 +47,8,10.53,Other,Don't know,76,San Diego,4157,Month-to-Month,United States,2034-GDRCN,Churned,0,0,Female,1,Fiber Optic,"32.85723, -117.209768",32.85723,-117.209774,0,90.4,0,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,34902,0,Q3,0,3,0,California,1,1,1,2,168.2,0,21.06,0.0,189.26,0,1,92122,1 +64,0,43.18,,,26,Los Angeles,5029,Month-to-Month,United States,5850-BDWCY,Stayed,0,0,Female,0,,"33.954017, -118.402447",33.954017,-118.402447,0,20.2,0,0,0,Offer E,0,0,0,0,Credit Card,1,39334,0,Q3,0,5,0,California,0,0,0,6,123.65,0,259.08,0.0,382.73,0,0,90045,0 +49,28,19.68,,,77,Fountain Valley,4928,One Year,United States,9644-KVCNC,Stayed,0,1,Female,1,Fiber Optic,"33.712036, -117.950113",33.712036,-117.950113,0,92.15,1,0,0,Offer A,0,0,1,0,Bank Withdrawal,1,54548,0,Q3,0,4,0,California,0,0,1,66,6056.9,0,1298.88,0.0,7355.78,0,1,92708,0 +68,4,46.24,,,23,Pixley,3935,Two Year,United States,0869-PAPRP,Stayed,0,1,Female,1,Fiber Optic,"35.957019, -119.330928",35.957019,-119.330928,1,85.7,0,0,4,,0,0,1,1,Credit Card,1,4198,0,Q3,1,3,1,California,0,0,1,26,2067.0,0,1202.24,0.0,3269.24,0,1,93256,0 +53,10,0.0,,,66,Los Angeles,4307,One Year,United States,7795-CFOCW,Stayed,0,1,Male,1,DSL,"34.076259, -118.310715",34.076259,-118.310715,0,42.3,0,0,0,,0,1,0,0,Bank Withdrawal,0,67852,1,Q3,0,3,0,California,0,0,0,45,1840.75,0,0.0,0.0,1840.75,0,1,90004,0 +27,0,35.81,,,76,San Carlos,4862,Month-to-Month,United States,2882-DDZPG,Stayed,0,0,Female,0,,"37.497915, -122.267361",37.497915,-122.267361,0,19.45,0,0,0,,0,0,0,0,Bank Withdrawal,1,28098,0,Q3,0,4,0,California,0,0,0,12,227.45,0,429.72,0.0,657.17,1,0,94070,0 +36,14,0.0,,,46,Huron,4921,Two Year,United States,4967-WPNCF,Stayed,0,1,Male,1,Cable,"36.217864, -120.080117",36.217864,-120.080117,0,63.7,0,0,0,Offer A,1,1,1,0,Bank Withdrawal,0,6918,1,Q3,0,3,0,California,1,1,1,72,4464.8,0,0.0,0.0,4464.8,0,1,93234,0 +19,52,43.56,,,34,Fallbrook,4545,Month-to-Month,United States,4770-UEZOX,Joined,0,0,Male,1,Fiber Optic,"33.362575, -117.299644",33.362575,-117.299644,0,74.75,0,0,0,Offer E,1,0,1,0,Bank Withdrawal,1,42239,0,Q3,0,3,0,California,0,0,0,2,144.8,0,87.12,0.0,231.92,1,1,92028,0 +61,0,5.01,,,74,Richvale,4058,Month-to-Month,United States,3012-VFFMN,Stayed,1,0,Female,0,,"39.495768, -121.747472",39.495768,-121.747472,1,20.65,0,1,7,,0,0,0,1,Credit Card,1,74,0,Q3,1,3,0,California,0,0,0,7,158.95,0,35.07,0.0,194.02,0,0,95974,0 +48,0,32.28,,,79,Tecate,4052,Two Year,United States,2595-KIWPV,Stayed,1,0,Male,0,,"32.587557, -116.636816",32.587557,-116.636816,0,19.7,0,1,0,Offer C,0,0,0,0,Credit Card,1,91,0,Q3,0,3,0,California,0,0,0,27,509.3,0,871.56,0.0,1380.86,0,0,91980,0 +44,53,0.0,,,70,Los Angeles,4741,Month-to-Month,United States,1395-OFUWC,Stayed,1,0,Male,1,Cable,"34.057496, -118.413959",34.057496,-118.413959,1,29.3,0,3,5,Offer B,1,0,0,1,Credit Card,0,2527,0,Q3,1,3,0,California,0,0,0,43,1224.05,0,0.0,0.0,1224.05,0,1,90067,0 +55,22,34.43,,,74,Roseville,4711,One Year,United States,9931-DCEZH,Stayed,1,0,Male,1,DSL,"38.784329, -121.373245",38.784329,-121.373245,0,54.4,0,1,0,Offer C,1,0,1,0,Credit Card,1,25418,1,Q3,0,3,0,California,0,0,0,28,1516.6,0,964.04,0.0,2480.64,0,1,95747,0 +44,2,18.9,,,67,Redondo Beach,5496,Month-to-Month,United States,6794-HKIAJ,Stayed,0,1,Male,1,Fiber Optic,"33.873395, -118.37019",33.873395,-118.37019,0,90.7,1,0,0,,1,1,0,0,Bank Withdrawal,1,37322,0,Q3,0,3,0,California,0,0,0,62,5586.45,0,1171.8,0.0,6758.25,0,1,90278,0 +78,5,45.9,Competitor,Competitor offered more data,86,Huntington Beach,3327,Month-to-Month,United States,3755-JBMNH,Churned,0,0,Male,1,Fiber Optic,"33.679659, -118.016195",33.679659,-118.016195,1,71.8,0,0,1,,0,0,1,1,Bank Withdrawal,1,42663,0,Q3,1,1,1,California,0,0,0,16,1167.8,0,734.4,0.0,1902.2,0,1,92648,1 +59,17,35.33,Competitor,Competitor had better devices,80,San Diego,5135,Month-to-Month,United States,3194-ORPIK,Churned,0,0,Female,1,Fiber Optic,"32.697098, -117.116587",32.697098,-117.116587,1,84.4,1,0,1,,0,0,1,1,Bank Withdrawal,1,47431,0,Q3,1,1,0,California,0,0,1,50,4116.15,0,1766.5,0.0,5882.65,0,1,92113,1 +26,59,36.48,Other,Don't know,90,San Diego,2450,Month-to-Month,United States,1589-AGTLK,Churned,0,0,Male,1,DSL,"32.961064, -117.134917",32.961064,-117.134917,0,45.35,0,0,0,,0,0,1,0,Bank Withdrawal,1,47224,0,Q3,0,3,0,California,0,0,0,3,141.5,0,109.44,0.0,250.94,1,1,92129,1 +30,42,0.0,Attitude,Attitude of service provider,69,Susanville,6041,Month-to-Month,United States,4701-AHWMW,Churned,0,1,Male,1,DSL,"40.559177, -120.612113",40.559177,-120.612113,1,54.55,0,0,1,,0,0,1,1,Bank Withdrawal,0,19440,1,Q3,1,1,0,California,1,1,1,55,2978.3,50,0.0,0.0,3028.3,0,0,96130,1 +62,15,43.84,,,54,Sacramento,6082,Two Year,United States,8809-XKHMD,Stayed,0,0,Male,1,Fiber Optic,"38.486938, -121.395805",38.486938,-121.395805,1,100.55,1,0,5,Offer A,1,1,1,1,Bank Withdrawal,1,54880,1,Q3,1,5,0,California,1,1,0,72,7325.1,0,3156.48,0.0,10481.58,0,1,95828,0 +70,0,22.92,Dissatisfaction,Limited range of services,78,Sacramento,3848,Month-to-Month,United States,9174-FKWZE,Churned,0,0,Female,0,,"38.567594, -121.437507",38.567594,-121.437507,0,19.45,0,0,0,,0,0,1,0,Bank Withdrawal,1,15975,0,Q3,0,1,1,California,0,0,0,1,19.45,0,22.92,0.0,42.37,0,0,95819,1 +64,19,1.59,,,55,Sequoia National Park,5602,Month-to-Month,United States,2826-UWHIS,Stayed,0,0,Male,1,Fiber Optic,"36.527243, -118.594938",36.527243,-118.594938,1,81.4,1,0,4,Offer B,1,0,0,1,Bank Withdrawal,1,56,0,Q3,1,5,0,California,0,0,0,45,3775.85,0,71.55,0.0,3847.4,0,1,93262,0 +65,2,46.46,,,45,Newhall,4914,Month-to-Month,United States,5439-WIKXB,Stayed,0,0,Male,1,Fiber Optic,"34.370378, -118.504118",34.370378,-118.504118,1,94.55,0,0,8,Offer B,1,0,1,1,Bank Withdrawal,1,30742,0,Q3,1,3,1,California,1,1,1,41,3851.45,40,1904.86,0.0,5796.31,0,0,91321,0 +61,22,0.0,,,32,Fulton,6107,Two Year,United States,0301-FIDRB,Stayed,1,1,Female,1,DSL,"38.493888, -122.777141",38.493888,-122.777141,1,63.8,0,3,8,,1,1,1,1,Bank Withdrawal,0,476,1,Q3,1,4,0,California,1,1,1,72,4684.3,0,0.0,0.0,4684.3,0,1,95439,0 +23,26,14.24,,,29,Herlong,4434,One Year,United States,3898-BSJYF,Stayed,1,1,Female,1,Cable,"40.198234, -120.18089",40.198234,-120.18089,0,73.55,1,1,0,Offer D,0,1,0,0,Credit Card,1,946,1,Q3,0,3,0,California,1,1,0,10,693.3,0,142.4,0.0,835.7,1,1,96113,0 +52,6,27.88,,,30,Carson,4320,One Year,United States,6440-DKQGE,Stayed,0,1,Male,1,Cable,"33.859171, -118.252272",33.859171,-118.252272,0,64.5,0,0,0,Offer C,1,0,0,0,Credit Card,1,25566,0,Q3,0,5,0,California,0,0,1,30,1929.95,0,836.4,0.0,2766.35,0,0,90746,0 +45,22,8.48,,,78,Castro Valley,4520,Two Year,United States,8398-TBIYD,Stayed,0,0,Female,1,Fiber Optic,"37.722727, -122.02157",37.722727,-122.02157,0,84.7,1,0,0,Offer A,0,1,1,0,Bank Withdrawal,1,13212,1,Q3,0,3,0,California,0,0,0,72,6185.15,0,610.56,0.0,6795.71,0,1,94552,0 +41,28,43.33,,,36,Yorba Linda,5328,Two Year,United States,3882-IYOIJ,Stayed,1,1,Female,1,Fiber Optic,"33.897253, -117.792202",33.897253,-117.792202,1,115.25,1,1,1,Offer B,1,1,0,1,Credit Card,1,39458,1,Q3,1,5,0,California,1,1,1,60,6758.45,0,2599.8,11.85,9346.4,0,1,92886,0 +27,58,37.57,,,21,Santa Clara,2629,Month-to-Month,United States,6599-SFQVE,Stayed,0,0,Female,1,Cable,"37.348129, -121.98469",37.348129,-121.98469,0,55.0,0,0,0,,0,0,1,0,Bank Withdrawal,1,52986,0,Q3,0,5,0,California,1,1,0,6,340.4,0,225.42,0.0,565.82,1,1,95051,0 +50,26,46.58,Price,Extra data charges,67,Pico Rivera,3624,Month-to-Month,United States,8182-PNAGI,Churned,0,0,Male,1,DSL,"33.989524, -118.089299",33.989524,-118.089299,0,50.25,0,0,0,,0,0,0,0,Bank Withdrawal,1,63288,1,Q3,0,1,0,California,0,0,0,12,593.75,120,558.96,0.0,1272.71,0,0,90660,1 +27,76,18.33,,,71,Riverside,3042,Month-to-Month,United States,1391-UBDAR,Stayed,0,1,Male,1,Fiber Optic,"33.9108, -117.398153",33.9108,-117.398153,0,72.9,0,0,0,Offer D,0,0,0,0,Bank Withdrawal,1,46550,0,Q3,0,3,0,California,0,0,0,11,818.45,0,201.63,0.0,1020.08,1,1,92504,0 +65,20,2.37,Competitor,Competitor made better offer,81,Biola,2403,One Year,United States,0691-IFBQW,Churned,0,1,Female,1,Fiber Optic,"36.798882, -120.019511",36.798882,-120.019511,0,110.0,1,0,0,,1,1,1,0,Bank Withdrawal,1,807,0,Q3,0,1,1,California,1,1,1,46,4874.8,0,109.02,0.0,4983.82,0,1,93606,1 +24,27,24.27,,,68,Grenada,3103,Month-to-Month,United States,0799-DDIHE,Stayed,1,0,Female,1,Cable,"41.599978, -122.539381",41.599978,-122.539381,1,46.3,0,3,7,Offer D,0,0,0,1,Bank Withdrawal,1,616,0,Q3,1,5,0,California,0,0,0,15,639.45,0,364.05,0.0,1003.5,1,1,96038,0 +30,59,5.74,,,41,Paynes Creek,2530,Month-to-Month,United States,4324-BZCKL,Stayed,1,1,Female,1,DSL,"40.343213, -121.815412",40.343213,-121.815412,1,55.55,0,2,6,,1,0,1,1,Credit Card,1,433,0,Q3,1,5,0,California,0,0,0,10,551.3,0,57.4,0.0,608.7,0,1,96075,0 +27,42,39.84,,,23,Upland,4020,Month-to-Month,United States,6261-LHRTG,Stayed,0,1,Female,1,Cable,"34.105493, -117.660934",34.105493,-117.660934,0,54.75,0,0,0,,1,0,1,0,Credit Card,1,48827,0,Q3,0,4,0,California,0,0,0,26,1406.9,0,1035.84,0.0,2442.74,1,1,91786,0 +74,24,5.77,,,25,Fullerton,4993,Two Year,United States,3398-GCPMU,Stayed,0,1,Female,1,DSL,"33.877639, -117.961212",33.877639,-117.961212,1,89.55,1,0,4,Offer A,1,1,1,1,Credit Card,1,46105,1,Q3,1,3,1,California,1,0,1,72,6448.85,0,415.44,0.0,6864.29,0,1,92833,0 +42,6,44.52,,,26,Stirling City,2546,One Year,United States,2911-IJORQ,Stayed,0,1,Male,1,DSL,"39.904002, -121.527823",39.904002,-121.527823,0,90.6,1,0,0,,1,1,1,0,Bank Withdrawal,1,28,1,Q3,0,4,0,California,1,1,1,37,3358.65,0,1647.24,8.96,4996.93,0,1,95978,0 +36,20,34.27,,,69,Big Bar,4478,One Year,United States,0931-MHTEM,Stayed,0,0,Female,1,Fiber Optic,"40.775272, -123.287414",40.775272,-123.287414,0,100.05,0,0,0,,1,1,1,0,Credit Card,1,269,0,Q3,0,4,0,California,1,1,1,54,5299.65,0,1850.58,0.0,7150.23,0,1,96010,0 +30,0,22.78,Attitude,Attitude of support person,86,Desert Center,3785,Month-to-Month,United States,5616-PRTNT,Churned,1,0,Male,0,,"33.889605, -115.257009",33.889605,-115.257009,0,19.4,0,3,0,,0,0,1,0,Bank Withdrawal,1,964,0,Q3,0,2,0,California,0,0,0,20,374.5,0,455.6,0.0,830.1,0,0,92239,1 +74,9,39.97,Competitor,Competitor had better devices,69,Dobbins,5683,Month-to-Month,United States,3254-YRILK,Churned,0,0,Male,1,Fiber Optic,"39.381174, -121.21191",39.381174,-121.21191,0,88.2,1,0,0,Offer D,1,0,1,0,Bank Withdrawal,1,614,0,Q3,0,1,1,California,0,0,1,19,1775.8,0,759.43,0.0,2535.23,0,1,95935,1 +60,0,14.41,,,62,Strawberry Valley,4444,Two Year,United States,6857-TKDJV,Stayed,1,0,Male,0,,"39.58458, -121.093256",39.58458,-121.093256,1,24.65,1,2,6,,0,0,0,1,Bank Withdrawal,1,101,0,Q3,1,5,0,California,0,0,0,67,1620.45,0,965.47,0.0,2585.92,0,0,95981,0 +71,15,30.03,Competitor,Competitor offered higher download speeds,73,Running Springs,5910,Two Year,United States,8631-NBHFZ,Churned,0,1,Male,1,DSL,"34.186211, -117.07683",34.186211,-117.07683,1,79.4,1,0,1,,1,1,0,1,Credit Card,1,5395,1,Q3,1,1,1,California,0,0,1,66,5154.6,150,1981.98,0.0,7286.58,0,0,92382,1 +46,30,0.0,Dissatisfaction,Lack of self-service on Website,66,Yorba Linda,2601,Month-to-Month,United States,5087-SUURX,Churned,0,1,Female,1,Cable,"33.884073, -117.732197",33.884073,-117.732197,1,39.05,0,0,1,,0,0,1,1,Bank Withdrawal,0,20893,0,Q3,1,3,0,California,0,0,1,18,669.85,0,0.0,0.0,669.85,0,1,92887,1 +33,15,22.17,,,50,Garden Valley,5110,Month-to-Month,United States,9921-QFQUL,Stayed,0,1,Female,1,Fiber Optic,"38.852544, -120.837669",38.852544,-120.837669,1,90.15,1,0,2,Offer D,0,0,0,1,Credit Card,1,2536,0,Q3,1,4,0,California,1,1,0,23,2044.95,0,509.91,0.0,2554.86,0,1,95633,0 +47,27,0.0,,,78,San Pablo,3000,Month-to-Month,United States,4581-LNWUM,Stayed,0,1,Female,1,DSL,"37.980269, -122.342635",37.980269,-122.342635,0,49.15,0,0,0,Offer D,0,0,0,0,Bank Withdrawal,0,55720,0,Q3,0,3,0,California,1,1,1,13,649.4,0,0.0,0.0,649.4,0,1,94806,0 +38,29,31.39,,,34,Gonzales,3519,One Year,United States,5829-NVSQN,Stayed,0,1,Female,1,DSL,"36.52588, -121.396719",36.52588,-121.396719,1,68.75,0,0,3,,0,1,1,1,Bank Withdrawal,1,9023,1,Q3,1,3,0,California,1,1,0,23,1689.45,0,721.97,0.0,2411.42,0,1,93926,0 +43,0,20.78,,,28,Ontario,3727,Month-to-Month,United States,4623-ZKHLY,Stayed,0,0,Male,0,,"34.057256, -117.667677",34.057256,-117.667677,1,20.45,0,0,1,Offer D,0,0,1,1,Bank Withdrawal,1,54254,0,Q3,1,4,0,California,0,0,0,22,471.55,0,457.16,0.0,928.71,0,0,91762,0 +36,0,23.56,,,34,Hyampom,4818,One Year,United States,5312-TSZVC,Stayed,0,0,Female,0,,"40.648024, -123.465088",40.648024,-123.465088,0,19.65,0,0,0,,0,0,0,0,Credit Card,1,268,0,Q3,0,5,0,California,0,0,0,15,270.6,0,353.4,0.0,624.0,0,0,96046,0 +35,0,14.91,,,24,San Fernando,3392,Two Year,United States,5296-BFCYD,Stayed,1,0,Male,0,,"34.286131, -118.435969",34.286131,-118.435969,1,20.1,0,2,4,,0,0,1,1,Mailed Check,1,33389,0,Q3,1,5,0,California,0,0,0,46,936.85,0,685.86,0.0,1622.71,0,0,91340,0 +47,0,44.09,,,72,North Highlands,5774,Month-to-Month,United States,2592-YKDIF,Joined,0,0,Female,0,,"38.671295, -121.388251",38.671295,-121.388251,0,20.35,0,0,0,,0,0,0,0,Credit Card,1,32202,0,Q3,0,3,0,California,0,0,0,1,20.35,0,44.09,0.0,64.44,0,0,95660,0 +62,0,17.17,,,43,Chatsworth,2916,One Year,United States,7369-TRPFD,Stayed,0,0,Male,0,,"34.294142, -118.603883",34.294142,-118.603883,0,18.8,0,0,0,Offer D,0,0,0,0,Credit Card,1,35325,0,Q3,0,3,0,California,0,0,0,19,279.2,0,326.23,0.0,605.43,0,0,91311,0 +37,29,46.44,,,45,San Jose,5189,One Year,United States,1229-RCALF,Stayed,0,1,Female,1,Fiber Optic,"37.311088, -121.961786",37.311088,-121.961786,1,115.0,1,0,1,,1,1,1,1,Bank Withdrawal,1,29914,1,Q3,1,4,0,California,1,1,1,64,7396.15,0,2972.16,0.0,10368.31,0,1,95117,0 +51,28,43.49,,,33,Graton,5456,Month-to-Month,United States,0599-XNYDO,Stayed,0,0,Female,1,Fiber Optic,"38.434362, -122.86891",38.434362,-122.86891,1,69.8,0,0,0,,0,0,1,1,Bank Withdrawal,1,390,0,Q3,0,5,0,California,0,0,0,20,1540.35,0,869.8,0.0,2410.15,0,1,95444,0 +46,24,12.97,,,26,Guadalupe,3387,One Year,United States,2896-TBNBE,Stayed,0,1,Male,1,Fiber Optic,"34.936, -120.594655",34.936,-120.594655,1,80.8,0,0,5,Offer B,1,0,0,1,Bank Withdrawal,1,5726,0,Q3,1,3,0,California,0,0,0,40,3132.75,0,518.8,0.0,3651.55,0,1,93434,0 +27,0,26.33,,,56,Garberville,5756,Month-to-Month,United States,9277-JOOMO,Joined,0,0,Female,0,,"40.057784, -123.679461",40.057784,-123.679461,0,24.6,1,0,0,,0,0,0,0,Credit Card,1,2423,0,Q3,0,4,0,California,0,0,0,3,86.35,0,78.99,0.0,165.34,1,0,95542,0 +49,14,11.12,Competitor,Competitor made better offer,68,Fallbrook,2887,Month-to-Month,United States,2957-LOLHO,Churned,0,0,Male,1,DSL,"33.362575, -117.299644",33.362575,-117.299644,0,45.4,0,0,0,,0,0,1,0,Bank Withdrawal,1,42239,0,Q3,0,3,0,California,0,0,0,12,518.9,0,133.44,0.0,652.34,0,1,92028,1 +36,8,6.86,Other,Don't know,65,Los Angeles,5091,Month-to-Month,United States,1120-BMWUB,Churned,0,0,Female,1,DSL,"33.987945, -118.370442",33.987945,-118.370442,0,53.9,0,0,0,Offer D,1,0,1,0,Credit Card,1,8115,1,Q3,0,3,0,California,0,0,0,16,834.15,40,109.76,0.0,983.91,0,0,90056,1 +35,17,36.84,Price,Price too high,91,Green Valley Lake,4154,Month-to-Month,United States,7479-NITWS,Churned,0,1,Male,1,Fiber Optic,"34.244411, -117.072654",34.244411,-117.072654,0,89.35,1,0,0,,0,0,1,0,Credit Card,1,317,0,Q3,0,1,0,California,0,0,1,7,631.85,60,257.88,0.0,949.73,0,0,92341,1 +46,0,37.83,,,20,San Francisco,4890,Two Year,United States,7602-DBTOU,Stayed,0,0,Female,0,,"37.776718, -122.495781",37.776718,-122.495781,1,19.6,0,0,2,,0,0,0,1,Credit Card,1,42476,0,Q3,1,4,0,California,0,0,0,71,1416.5,0,2685.93,0.0,4102.43,0,0,94121,0 +24,41,41.8,Competitor,Competitor made better offer,76,Temecula,4161,One Year,United States,2037-XJFUP,Churned,0,1,Male,1,Fiber Optic,"33.507255, -117.029473",33.507255,-117.029473,1,95.8,0,0,1,Offer C,0,0,1,1,Bank Withdrawal,1,46171,0,Q3,1,2,0,California,1,1,1,33,3036.75,60,1379.4,0.0,4476.15,1,0,92592,1 +44,26,16.39,,,53,Glendale,4494,One Year,United States,6408-OTUBZ,Stayed,0,1,Female,1,Fiber Optic,"34.195386, -118.238508",34.195386,-118.238508,0,104.55,1,0,0,Offer A,1,1,1,0,Bank Withdrawal,1,16910,1,Q3,0,3,0,California,0,0,1,66,6779.05,0,1081.74,0.0,7860.79,0,1,91208,0 +64,0,26.26,,,20,Fresno,2782,Two Year,United States,2333-KWEWW,Stayed,0,0,Male,0,,"36.732694, -119.783786",36.732694,-119.783786,0,20.05,0,0,0,,0,0,0,0,Credit Card,1,6848,0,Q3,0,3,0,California,0,0,0,18,388.6,0,472.68,0.0,861.28,0,0,93721,0 +27,0,45.86,,,68,Los Altos,3061,Month-to-Month,United States,8620-RJPZN,Joined,0,0,Female,0,,"37.349546, -122.134356",37.349546,-122.134356,0,20.7,0,0,0,,0,0,0,0,Bank Withdrawal,1,18486,0,Q3,0,5,0,California,0,0,0,1,20.7,0,45.86,0.0,66.56,1,0,94022,0 +59,21,0.0,,,79,Angels Camp,2454,Month-to-Month,United States,8807-ARQET,Stayed,0,0,Female,1,Cable,"38.071327, -120.632221",38.071327,-120.632221,0,40.35,0,0,0,Offer B,1,0,1,0,Bank Withdrawal,0,4264,0,Q3,0,5,0,California,1,1,0,41,1677.85,0,0.0,0.0,1677.85,0,1,95222,0 +57,20,44.81,,,34,Parlier,3463,Month-to-Month,United States,0289-IVARM,Stayed,0,1,Female,1,DSL,"36.622237, -119.521126",36.622237,-119.521126,0,60.55,0,0,0,,1,1,0,0,Bank Withdrawal,1,12587,0,Q3,0,4,0,California,0,0,0,35,1982.6,0,1568.35,0.0,3550.95,0,1,93648,0 +36,30,36.93,,,34,Olivehurst,4572,One Year,United States,1921-KYSAY,Stayed,0,1,Female,1,DSL,"39.082568, -121.55325",39.082568,-121.55325,0,68.6,1,0,0,,0,0,1,0,Bank Withdrawal,1,6439,1,Q3,0,4,0,California,1,1,0,41,2877.05,0,1514.13,0.0,4391.18,0,1,95961,0 +47,7,21.3,,,27,Burson,3527,Month-to-Month,United States,8654-DHAOW,Joined,0,0,Female,1,DSL,"38.183918, -120.898817",38.183918,-120.898817,0,54.15,1,0,0,Offer E,1,0,0,0,Credit Card,1,27,0,Q3,0,5,0,California,0,0,0,2,101.65,10,42.6,0.0,154.25,0,0,95225,0 +55,0,35.34,,,32,Fresno,5887,Two Year,United States,2143-LJULT,Stayed,0,0,Female,0,,"36.841655, -119.797113",36.841655,-119.797113,1,25.25,1,0,1,,0,0,1,1,Credit Card,1,3258,0,Q3,1,5,0,California,0,0,0,67,1733.15,0,2367.78,0.0,4100.93,0,0,93650,0 +45,10,0.0,,,24,San Francisco,4266,Two Year,United States,4079-WWQQQ,Stayed,0,1,Male,1,Cable,"37.74441, -122.486764",37.74441,-122.486764,0,65.55,0,0,0,,1,1,1,0,Bank Withdrawal,0,42959,1,Q3,0,4,0,California,1,1,1,72,4807.45,0,0.0,0.0,4807.45,0,1,94116,0 +22,52,23.09,Other,Poor expertise of online support,72,Sun City,2568,Month-to-Month,United States,8397-MVTAZ,Churned,0,1,Male,1,Fiber Optic,"33.69887, -117.25071",33.69887,-117.25071,1,100.05,1,0,2,Offer C,0,0,1,1,Bank Withdrawal,1,13151,0,Q3,1,3,0,California,1,1,1,34,3480.0,20,785.06,0.0,4285.06,1,0,92587,1 +32,0,2.52,,,63,Fields Landing,5359,Two Year,United States,5158-RIVOP,Stayed,1,0,Female,0,,"40.726949, -124.217378",40.726949,-124.217378,1,20.9,0,1,3,Offer D,0,0,0,1,Credit Card,1,228,0,Q3,1,5,0,California,0,0,0,11,202.3,0,27.72,0.0,230.02,0,0,95537,0 +45,16,22.22,,,79,Riverside,6174,Two Year,United States,4012-YCFAI,Stayed,0,0,Male,1,DSL,"33.885499, -117.324959",33.885499,-117.324959,1,61.35,0,0,5,,1,1,1,1,Credit Card,1,17147,1,Q3,1,3,0,California,0,0,0,60,3766.2,0,1333.2,0.0,5099.4,0,1,92508,0 +53,19,3.3,,,49,Simi Valley,4103,One Year,United States,8849-PRIQJ,Stayed,1,1,Female,1,Fiber Optic,"34.296813, -118.685703",34.296813,-118.685703,1,109.4,1,2,7,,0,1,1,1,Bank Withdrawal,1,49027,1,Q3,1,3,0,California,1,1,1,67,7281.6,0,221.1,38.34,7464.36,0,1,93063,0 +33,3,49.76,Competitor,Competitor offered higher download speeds,89,Burney,4183,Month-to-Month,United States,6110-OHIHY,Churned,0,0,Male,1,Fiber Optic,"40.946785, -121.719489",40.946785,-121.719489,0,79.25,0,0,0,Offer E,0,0,0,0,Bank Withdrawal,1,4552,0,Q3,0,2,0,California,0,0,1,3,267.6,10,149.28,0.0,426.88,0,0,96013,1 +27,48,5.77,,,41,Long Beach,5192,One Year,United States,1679-JRFBR,Stayed,0,1,Female,1,Fiber Optic,"33.864622, -118.179626",33.864622,-118.179626,1,108.15,1,0,4,Offer A,1,1,1,1,Credit Card,1,91664,0,Q3,1,4,0,California,1,1,1,70,7930.55,0,403.9,0.0,8334.45,1,1,90805,0 +68,2,40.93,Competitor,Competitor made better offer,93,San Diego,3797,Month-to-Month,United States,4690-LLKUA,Churned,0,0,Male,1,DSL,"32.957195, -117.202542",32.957195,-117.202542,0,45.05,0,0,0,,0,0,1,0,Bank Withdrawal,1,28201,0,Q3,0,1,1,California,0,0,0,17,770.6,0,695.81,0.0,1466.41,0,1,92130,1 +44,9,21.08,Competitor,Competitor had better devices,91,Los Angeles,4747,Month-to-Month,United States,5364-XYIRR,Churned,0,0,Male,1,Fiber Optic,"34.044639, -118.240413",34.044639,-118.240413,1,94.65,1,0,1,,0,0,1,1,Bank Withdrawal,1,9732,0,Q3,1,1,0,California,1,1,1,51,4812.75,0,1075.08,0.0,5887.83,0,1,90013,1 +54,6,17.47,Other,Don't know,72,Buttonwillow,3016,Month-to-Month,United States,2344-JMOGN,Churned,0,1,Male,1,Fiber Optic,"35.451402, -119.488413",35.451402,-119.488413,1,94.85,0,0,1,,1,0,1,1,Credit Card,1,2078,1,Q3,1,2,0,California,0,0,1,9,890.6,0,157.23,0.0,1047.83,0,1,93206,1 +26,52,11.76,,,67,Petaluma,4825,Two Year,United States,6838-YAUVY,Stayed,0,1,Female,1,Fiber Optic,"38.237018, -122.77872",38.237018,-122.77872,0,95.1,1,0,0,,0,0,1,0,Bank Withdrawal,1,31930,1,Q3,0,3,0,California,1,1,0,54,5064.85,0,635.04,0.0,5699.89,1,1,94952,0 +35,10,11.12,,,61,Los Angeles,5540,Two Year,United States,3500-NSDOA,Stayed,0,0,Male,1,Cable,"34.008293, -118.346766",34.008293,-118.346766,1,70.8,1,0,1,,1,0,0,1,Credit Card,1,30852,1,Q3,1,4,0,California,1,1,0,68,4859.95,0,756.16,0.0,5616.11,0,1,90008,0 +25,27,19.41,,,65,Los Angeles,2725,Month-to-Month,United States,6865-JZNKO,Stayed,0,0,Female,1,Cable,"34.127194, -118.295647",34.127194,-118.295647,0,55.3,0,0,0,,1,1,1,0,Bank Withdrawal,1,48727,0,Q3,0,4,0,California,0,0,0,30,1530.6,0,582.3,0.0,2112.9,1,1,90027,0 +79,17,9.53,Competitor,Competitor made better offer,90,San Diego,4871,Month-to-Month,United States,9490-DFPMD,Churned,0,0,Female,1,Fiber Optic,"32.957195, -117.202542",32.957195,-117.202542,0,84.65,1,0,0,,0,0,1,0,Bank Withdrawal,1,28201,0,Q3,0,2,1,California,0,0,1,42,3541.35,0,400.26,0.0,3941.61,0,1,92130,1 +46,17,25.09,,,55,Pacifica,2495,One Year,United States,7285-KLOTR,Stayed,0,1,Female,1,Cable,"37.573633, -122.455167",37.573633,-122.455167,1,78.85,1,0,3,,0,1,0,1,Bank Withdrawal,1,38885,0,Q3,1,3,0,California,1,1,1,12,876.75,0,301.08,0.0,1177.83,0,1,94044,0 +64,19,28.63,,,46,Sonora,4641,Two Year,United States,2925-VDZHY,Stayed,1,1,Male,1,DSL,"37.982716, -120.343732",37.982716,-120.343732,1,88.7,1,2,1,Offer A,1,1,0,1,Credit Card,1,25340,1,Q3,1,4,0,California,1,1,1,72,6501.35,0,2061.36,0.0,8562.71,0,1,95370,0 +38,19,32.23,,,55,Glencoe,6419,Two Year,United States,3831-YCPUO,Stayed,1,1,Female,1,Fiber Optic,"38.358464, -120.579304",38.358464,-120.579304,1,109.5,0,1,3,,1,1,1,1,Credit Card,1,21,1,Q3,1,3,0,California,1,1,1,72,7854.9,0,2320.56,0.0,10175.46,0,1,95232,0 +62,0,46.59,,,64,Clearlake Oaks,5820,Month-to-Month,United States,7617-EYGLW,Joined,0,0,Male,0,,"39.07116, -122.598542",39.07116,-122.598542,0,19.45,0,0,0,Offer E,0,0,0,0,Bank Withdrawal,1,3684,0,Q3,0,3,0,California,0,0,0,1,19.45,0,46.59,0.0,66.04,0,0,95423,0 +66,28,39.49,,,57,Wilmington,5291,One Year,United States,0100-DUVFC,Stayed,0,1,Male,1,Fiber Optic,"33.782068, -118.262263",33.782068,-118.262263,1,104.8,1,0,3,,1,0,1,1,Bank Withdrawal,1,53323,0,Q3,1,5,1,California,1,0,1,70,7308.95,0,2764.3,6.11,10067.14,0,1,90744,0 +60,27,6.73,,,70,Los Osos,4558,Month-to-Month,United States,3347-YJZZE,Stayed,1,1,Male,1,DSL,"35.279984, -120.824288",35.279984,-120.824288,1,80.1,1,2,6,,1,0,0,1,Credit Card,1,14859,0,Q3,1,4,0,California,1,1,1,29,2211.8,0,195.17,0.0,2406.97,0,1,93402,0 +21,71,40.77,,,40,Whitmore,6116,Two Year,United States,3795-CAWEX,Stayed,1,1,Male,1,Fiber Optic,"40.637105, -121.906949",40.637105,-121.906949,1,116.55,1,2,5,Offer A,1,1,1,1,Credit Card,1,843,1,Q3,1,3,0,California,1,1,1,70,8152.3,0,2853.9,0.0,11006.2,1,1,96096,0 +37,13,10.74,,,71,Santa Monica,4864,Month-to-Month,United States,1376-HHBDV,Stayed,0,0,Female,1,DSL,"34.015481, -118.493231",34.015481,-118.493231,0,48.8,0,0,0,Offer C,0,1,1,0,Credit Card,1,5221,0,Q3,0,3,0,California,0,0,0,30,1536.75,0,322.2,0.0,1858.95,0,1,90401,0 +41,7,10.28,,,38,Lake Arrowhead,2853,One Year,United States,8383-SGHJU,Stayed,0,0,Female,1,Cable,"34.2565, -117.19335",34.2565,-117.19335,0,59.4,1,0,0,,0,1,0,0,Bank Withdrawal,1,9793,1,Q3,0,3,0,California,0,0,0,33,1952.8,0,339.24,0.0,2292.04,0,1,92352,0 +23,41,19.2,,,32,Long Beach,3549,Month-to-Month,United States,9167-APMXZ,Stayed,0,0,Female,1,Fiber Optic,"33.819814, -118.222416",33.819814,-118.222416,0,84.15,1,0,0,,0,0,1,0,Bank Withdrawal,1,35656,0,Q3,0,3,0,California,0,0,1,22,1821.95,60,422.4,0.0,2304.35,1,0,90810,0 +32,0,31.77,Attitude,Attitude of support person,66,West Point,3874,Month-to-Month,United States,0107-WESLM,Churned,0,0,Male,0,,"38.41935, -120.469545",38.41935,-120.469545,0,19.85,0,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,2198,0,Q3,0,2,0,California,0,0,0,1,19.85,0,31.77,0.0,51.62,0,0,95255,1 +28,0,20.49,,,53,Colfax,6015,Two Year,United States,1052-QJIBV,Stayed,1,0,Female,0,,"39.084645, -120.894014",39.084645,-120.894014,1,19.9,0,2,1,Offer A,0,0,0,1,Credit Card,1,8525,0,Q3,1,3,0,California,0,0,0,71,1397.3,0,1454.79,0.0,2852.09,1,0,95713,0 +39,26,33.88,Other,Poor expertise of online support,75,Santa Rosa,2066,Month-to-Month,United States,0495-RVCBF,Churned,0,0,Female,1,Fiber Optic,"38.460517, -122.790335",38.460517,-122.790335,0,79.7,0,0,0,,0,0,1,0,Bank Withdrawal,1,36125,0,Q3,0,3,0,California,1,1,0,1,79.7,0,33.88,0.0,113.58,0,1,95401,1 +53,0,26.03,,,33,Rio Vista,4669,One Year,United States,3280-NMUVX,Stayed,0,0,Male,0,,"38.148862, -121.737696",38.148862,-121.737696,1,19.6,0,0,7,,0,0,0,1,Credit Card,1,5246,0,Q3,1,5,0,California,0,0,0,34,678.8,0,885.02,0.0,1563.82,0,0,94571,0 +74,27,49.82,,,71,Acton,5148,One Year,United States,4083-BFNYK,Stayed,0,0,Female,1,Fiber Optic,"34.501452, -118.207862",34.501452,-118.207862,1,95.0,1,0,1,,1,1,0,1,Credit Card,1,7831,0,Q3,1,4,1,California,1,1,0,38,3591.25,70,1893.16,0.0,5554.41,0,0,93510,0 +62,27,24.05,Attitude,Attitude of service provider,95,Orosi,2969,Month-to-Month,United States,6275-YDUVO,Churned,0,1,Female,1,Fiber Optic,"36.600185, -119.175655",36.600185,-119.175655,0,86.2,0,0,0,Offer E,0,0,1,0,Mailed Check,1,9780,0,Q3,0,3,0,California,1,1,0,2,178.7,0,48.1,0.0,226.8,0,1,93647,1 +32,7,10.38,Price,Extra data charges,77,Rough And Ready,4390,Month-to-Month,United States,5419-JPRRN,Churned,0,1,Male,1,Fiber Optic,"39.225634, -121.156163",39.225634,-121.156163,0,101.45,1,0,0,,0,0,1,0,Bank Withdrawal,1,1601,0,Q3,0,1,0,California,1,1,1,1,101.45,0,10.38,0.0,111.83,0,1,95975,1 +80,3,18.46,,,43,Mountain View,4223,Two Year,United States,1768-HNVGJ,Stayed,0,0,Female,1,Cable,"37.419725, -122.062947",37.419725,-122.062947,0,70.05,1,0,0,Offer B,0,1,1,0,Bank Withdrawal,1,27822,1,Q3,0,3,1,California,1,1,0,45,3062.45,0,830.7,0.0,3893.15,0,1,94043,0 +33,0,8.5,,,28,Los Angeles,5703,Two Year,United States,0827-ITJPH,Stayed,0,0,Male,0,,"33.958149, -118.308441",33.958149,-118.308441,0,18.55,0,0,0,Offer C,0,0,1,0,Credit Card,1,47107,0,Q3,0,3,0,California,0,0,0,36,689.0,0,306.0,0.0,995.0,0,0,90047,0 +24,52,36.73,,,33,Weed,2045,Two Year,United States,4994-OBRSZ,Stayed,1,1,Male,1,Cable,"41.465121, -122.380947",41.465121,-122.380947,0,76.1,0,3,0,,1,1,0,0,Bank Withdrawal,1,5896,1,Q3,0,3,0,California,1,1,0,14,1054.8,0,514.22,0.0,1569.02,1,1,96094,0 +50,14,17.95,,,50,Butte City,5628,One Year,United States,0743-HNPFG,Stayed,0,0,Female,1,DSL,"39.449794, -121.936372",39.449794,-121.936372,1,69.75,0,0,2,,1,1,1,1,Credit Card,1,303,1,Q3,1,3,0,California,1,1,0,51,3562.5,0,915.45,0.0,4477.95,0,1,95920,0 +65,9,25.04,,,54,Salyer,4030,Two Year,United States,7402-EYFXX,Stayed,0,0,Male,1,Fiber Optic,"40.89866, -123.539754",40.89866,-123.539754,0,93.6,1,0,0,Offer C,0,0,1,0,Bank Withdrawal,1,660,0,Q3,0,5,1,California,1,1,1,26,2404.1,0,651.04,0.0,3055.14,0,1,95563,0 +49,11,6.32,Dissatisfaction,Service dissatisfaction,87,Salinas,4160,Month-to-Month,United States,4229-CZMLL,Churned,0,0,Male,1,Fiber Optic,"36.64152, -121.622188",36.64152,-121.622188,0,74.9,1,0,0,,0,0,1,0,Bank Withdrawal,1,35739,0,Q3,0,1,0,California,0,0,0,6,469.8,0,37.92,0.0,507.72,0,1,93901,1 +59,0,23.46,,,80,Orange,5368,Two Year,United States,0374-FIUCA,Stayed,0,0,Male,0,,"33.81859, -117.821288",33.81859,-117.821288,1,20.4,0,0,1,,0,0,1,1,Credit Card,1,40915,0,Q3,1,3,0,California,0,0,0,65,1414.45,0,1524.9,0.0,2939.35,0,0,92867,0 +25,73,0.0,,,67,Altadena,4824,Two Year,United States,5317-FLPJF,Stayed,0,1,Female,1,DSL,"34.196837, -118.142236",34.196837,-118.142236,0,61.35,0,0,0,Offer A,0,1,1,0,Bank Withdrawal,0,36243,1,Q3,0,3,0,California,1,1,1,66,4193.4,130,0.0,0.0,4323.4,1,0,91001,0 +41,0,24.1,,,31,Foresthill,5188,Month-to-Month,United States,3011-WQKSZ,Stayed,1,0,Male,0,,"39.031876, -120.811141",39.031876,-120.811141,0,20.0,0,3,0,Offer D,0,0,1,0,Bank Withdrawal,1,5714,0,Q3,0,3,0,California,0,0,0,19,377.55,0,457.9,0.0,835.45,0,0,95631,0 +48,19,0.0,,,30,Sacramento,6340,One Year,United States,9746-YKGXB,Stayed,1,1,Male,1,DSL,"38.646096, -121.442433",38.646096,-121.442433,1,44.25,0,2,9,,0,1,0,1,Bank Withdrawal,0,34894,0,Q3,1,3,0,California,1,1,0,52,2276.1,0,0.0,23.5,2252.6,0,1,95838,0 +23,85,0.0,,,42,Forestville,4698,One Year,United States,1866-DIOQZ,Stayed,0,1,Female,1,Cable,"38.499302, -122.92444",38.499302,-122.92444,1,66.8,0,0,10,,1,1,0,1,Bank Withdrawal,0,6216,1,Q3,1,4,0,California,1,1,1,71,4689.15,0,0.0,0.0,4689.15,1,1,95436,0 +35,9,27.38,,,63,Whittier,6312,One Year,United States,3055-VTCGS,Stayed,0,1,Female,1,DSL,"33.960891, -118.032222",33.960891,-118.032222,0,58.55,0,0,0,Offer B,0,0,0,0,Credit Card,1,38181,0,Q3,0,3,0,California,1,1,0,63,3503.5,0,1724.94,0.0,5228.44,0,1,90605,0 +29,27,6.67,Other,Don't know,79,Rancho Mirage,4091,Month-to-Month,United States,6356-ELRKD,Churned,0,0,Female,1,Fiber Optic,"33.763678, -116.429928",33.763678,-116.429928,0,95.6,0,0,0,,0,1,1,0,Bank Withdrawal,1,12465,0,Q3,0,2,0,California,1,1,1,1,95.6,0,6.67,0.0,102.27,1,1,92270,1 +67,13,9.56,,,41,Bonsall,5437,One Year,United States,2799-ARNLO,Stayed,0,0,Female,1,Fiber Optic,"33.290907, -117.202895",33.290907,-117.202895,1,69.35,0,0,0,Offer E,0,0,1,1,Bank Withdrawal,1,3849,0,Q3,0,4,1,California,0,0,0,5,341.6,0,47.8,0.0,389.4,0,1,92003,0 +36,3,6.77,,,37,Butte City,3475,Month-to-Month,United States,5542-DHSXL,Stayed,0,0,Female,1,Cable,"39.449794, -121.936372",39.449794,-121.936372,1,54.7,0,0,2,,1,1,0,1,Credit Card,1,303,0,Q3,1,4,0,California,0,0,0,4,235.05,0,27.08,0.0,262.13,0,1,95920,0 +24,0,15.66,,,32,Orleans,2675,Month-to-Month,United States,2717-HVIZY,Stayed,1,0,Female,0,,"41.269521, -123.546958",41.269521,-123.546958,0,20.05,0,2,0,Offer E,0,0,0,0,Credit Card,1,574,0,Q3,0,4,0,California,0,0,0,8,163.6,0,125.28,0.0,288.88,1,0,95556,0 +80,14,15.24,Competitor,Competitor had better devices,70,North Hollywood,2740,Month-to-Month,United States,4193-ORFCL,Churned,0,0,Female,1,DSL,"34.187599, -118.387125",34.187599,-118.387125,0,45.1,0,0,0,Offer E,0,0,0,0,Credit Card,1,45358,0,Q3,0,1,1,California,0,0,0,1,45.1,0,15.24,0.0,60.34,0,1,91606,1 +35,26,35.06,,,50,El Segundo,6297,Two Year,United States,5766-FTRTS,Stayed,0,1,Male,1,DSL,"33.917145, -118.401554",33.917145,-118.401554,1,84.45,0,0,8,Offer A,1,1,0,1,Credit Card,1,16041,1,Q3,1,3,0,California,1,1,1,72,6033.1,0,2524.32,0.0,8557.42,0,1,90245,0 +35,0,46.68,,,25,Los Angeles,4411,Two Year,United States,2706-QZIHY,Stayed,0,0,Female,0,,"34.059281, -118.30742",34.059281,-118.30742,1,25.2,1,0,9,,0,0,0,1,Credit Card,1,43019,0,Q3,1,4,0,California,0,0,0,15,387.9,0,700.2,0.0,1088.1,0,0,90005,0 +71,26,7.86,,,53,Los Angeles,4138,One Year,United States,9659-ZTWSM,Stayed,0,1,Male,1,Fiber Optic,"34.044639, -118.240413",34.044639,-118.240413,1,107.35,1,0,7,,1,0,1,1,Bank Withdrawal,1,9732,1,Q3,1,4,1,California,1,0,1,66,7051.95,0,518.76,39.18,7531.53,0,1,90013,0 +74,24,48.35,Competitor,Competitor had better devices,74,Anaheim,5808,Month-to-Month,United States,2865-TCHJW,Churned,0,1,Female,1,Cable,"33.848733, -117.788357",33.848733,-117.788357,0,89.2,1,0,0,,0,0,1,0,Bank Withdrawal,1,36301,0,Q3,0,1,1,California,0,0,1,4,346.2,0,193.4,0.0,539.6,0,1,92807,1 +36,5,24.64,Competitor,Competitor made better offer,90,San Diego,5853,Month-to-Month,United States,5419-KLXBN,Churned,0,1,Female,1,Fiber Optic,"32.825086, -117.199424",32.825086,-117.199424,1,89.15,0,0,1,,1,0,1,1,Bank Withdrawal,1,51213,0,Q3,1,2,0,California,0,0,1,25,2257.75,0,616.0,0.0,2873.75,0,1,92117,1 +55,21,0.0,Price,Price too high,90,San Jose,4517,Month-to-Month,United States,3797-VTIDR,Churned,0,0,Male,1,DSL,"37.304681, -121.809955",37.304681,-121.809955,1,23.45,0,0,3,Offer E,0,0,1,1,Bank Withdrawal,0,37127,0,Q3,1,2,0,California,0,0,0,1,23.45,0,0.0,0.0,23.45,0,1,95121,1 +22,41,0.0,,,23,South Pasadena,4416,Month-to-Month,United States,9572-WUKSB,Joined,0,0,Male,1,DSL,"34.110444, -118.156957",34.110444,-118.156957,1,29.9,0,0,5,,0,0,1,1,Bank Withdrawal,0,23984,1,Q3,1,3,0,California,0,0,0,3,92.25,0,0.0,0.0,92.25,1,1,91030,0 +73,29,47.13,,,21,Gardena,4463,One Year,United States,2673-CXQEU,Stayed,0,1,Female,1,Fiber Optic,"33.890853, -118.297967",33.890853,-118.297967,0,110.5,1,0,0,,1,1,0,0,Bank Withdrawal,1,47758,0,Q3,0,4,1,California,1,0,1,56,6139.5,0,2639.28,0.0,8778.78,0,1,90247,0 +73,21,4.71,,,44,Castro Valley,5195,One Year,United States,5315-CKEQK,Stayed,1,0,Male,1,DSL,"37.708327, -122.083473",37.708327,-122.083473,1,51.0,1,2,1,,0,0,1,1,Bank Withdrawal,1,41698,0,Q3,1,3,1,California,0,0,0,28,1381.8,80,131.88,0.0,1593.68,0,0,94546,0 +55,0,44.12,,,71,San Bernardino,2219,Two Year,United States,8612-GXIDD,Stayed,1,0,Male,0,,"34.183286, -117.221722",34.183286,-117.221722,1,25.4,1,3,8,Offer D,0,0,1,1,Bank Withdrawal,1,53636,0,Q3,1,3,0,California,0,0,0,12,313.0,0,529.44,0.0,842.44,0,0,92404,0 +32,27,34.85,,,80,Palo Alto,5542,Two Year,United States,0454-OKRCT,Stayed,0,0,Male,1,Fiber Optic,"37.444314, -122.149996",37.444314,-122.149996,0,80.6,0,0,0,Offer C,1,0,0,0,Bank Withdrawal,1,16198,1,Q3,0,4,0,California,0,0,0,33,2651.1,0,1150.05,0.0,3801.15,0,1,94301,0 +57,0,40.63,,,80,Dana Point,3968,Month-to-Month,United States,2866-IKBTM,Joined,0,0,Female,0,,"33.477923, -117.705314",33.477923,-117.705314,0,19.55,0,0,0,,0,0,0,0,Credit Card,1,27730,0,Q3,0,4,0,California,0,0,0,1,19.55,0,40.63,0.0,60.18,0,0,92629,0 +45,22,0.0,,,74,Redwood City,6251,Two Year,United States,8316-BBQAY,Stayed,0,1,Female,1,Cable,"37.499411, -122.196318",37.499411,-122.196318,0,59.95,0,0,0,,0,1,0,0,Credit Card,0,32368,1,Q3,0,3,0,California,1,1,1,65,3921.1,0,0.0,0.0,3921.1,0,1,94063,0 +31,0,47.19,,,56,French Gulch,2606,Month-to-Month,United States,3594-IVHJZ,Joined,0,0,Female,0,,"40.740138, -122.587476",40.740138,-122.587476,0,20.45,0,0,0,,0,0,1,0,Mailed Check,1,373,0,Q3,0,5,0,California,0,0,0,2,42.45,0,94.38,0.0,136.83,0,0,96033,0 +70,4,35.76,,,56,Montara,4997,One Year,United States,1258-YMZNM,Stayed,0,1,Female,1,Fiber Optic,"37.540582, -122.509594",37.540582,-122.509594,0,110.5,1,0,0,Offer C,1,1,1,0,Bank Withdrawal,1,2346,0,Q3,0,3,1,California,1,0,1,27,2857.6,0,965.52,0.0,3823.12,0,1,94037,0 +49,22,26.14,Price,Lack of affordable download/upload speed,71,Oak Run,3065,Month-to-Month,United States,5909-ECHUI,Churned,0,0,Female,1,DSL,"40.689243, -122.037023",40.689243,-122.037023,0,56.25,0,0,0,,0,0,1,0,Bank Withdrawal,1,829,0,Q3,0,1,0,California,1,1,0,1,56.25,0,26.14,0.0,82.39,0,1,96069,1 +53,0,1.57,,,43,El Monte,3461,One Year,United States,0895-LNKRC,Stayed,1,0,Male,0,,"34.074492, -118.01462",34.074492,-118.01462,1,19.45,0,3,10,Offer E,0,0,0,1,Credit Card,1,62660,0,Q3,1,4,0,California,0,0,0,6,113.5,0,9.42,0.0,122.92,0,0,91732,0 +51,14,17.33,Competitor,Competitor made better offer,65,Davenport,3533,Month-to-Month,United States,9878-TNQGW,Churned,0,0,Male,1,Fiber Optic,"37.114335, -122.237162",37.114335,-122.237162,0,80.95,0,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,857,0,Q3,0,3,0,California,1,1,0,2,171.15,0,34.66,0.0,205.81,0,1,95017,1 +24,76,0.0,,,64,Visalia,6495,Month-to-Month,United States,2683-JXWQQ,Stayed,1,1,Male,1,DSL,"36.391777, -119.372842",36.391777,-119.372842,1,33.6,0,1,3,,0,1,0,1,Bank Withdrawal,0,36718,0,Q3,1,3,0,California,0,0,0,61,2117.2,110,0.0,0.0,2227.2,1,0,93291,0 +56,0,20.57,,,79,Brownsville,3043,Month-to-Month,United States,7168-HDQHG,Stayed,1,0,Female,0,,"39.440687, -121.263583",39.440687,-121.263583,1,19.2,0,2,3,Offer C,0,0,0,1,Bank Withdrawal,1,1237,0,Q3,1,5,0,California,0,0,0,36,702.9,0,740.52,0.0,1443.42,0,0,95919,0 +23,42,0.0,,,63,Sunnyvale,5683,One Year,United States,9955-QOPOY,Stayed,0,1,Male,1,DSL,"37.421633, -122.009613",37.421633,-122.009613,1,60.8,0,0,7,,1,0,1,1,Credit Card,0,16985,1,Q3,1,4,0,California,1,1,1,69,4263.4,0,0.0,0.0,4263.4,1,1,94089,0 +75,3,29.6,,,64,Citrus Heights,5182,One Year,United States,3162-KKZXO,Stayed,0,1,Female,1,Fiber Optic,"38.69508, -121.271616",38.69508,-121.271616,0,100.15,1,0,0,,0,0,1,0,Bank Withdrawal,1,43718,0,Q3,0,4,1,California,1,0,1,55,5409.75,0,1628.0,0.0,7037.75,0,1,95610,0 +24,82,38.38,,,70,Campo,2075,One Year,United States,3727-OWVYD,Stayed,0,1,Male,1,DSL,"32.673483, -116.472863",32.673483,-116.472863,0,61.2,0,0,0,,1,1,0,0,Mailed Check,1,3133,0,Q3,0,3,0,California,0,0,0,35,2021.2,0,1343.3,0.0,3364.5,1,1,91906,0 +40,24,25.93,Competitor,Competitor had better devices,90,Los Altos,3962,Month-to-Month,United States,3908-BLSYF,Churned,0,1,Female,1,Fiber Optic,"37.352911, -122.093002",37.352911,-122.093002,0,83.9,0,0,0,,0,0,0,0,Bank Withdrawal,1,21496,0,Q3,0,1,0,California,1,1,0,6,497.55,0,155.58,0.0,653.13,0,1,94024,1 +23,0,16.39,,,30,Van Nuys,2406,Month-to-Month,United States,0463-WZZKO,Joined,0,0,Male,0,,"34.195685, -118.490752",34.195685,-118.490752,0,20.75,0,0,0,Offer E,0,0,1,0,Credit Card,1,50047,0,Q3,0,5,0,California,0,0,0,3,67.1,0,49.17,0.0,116.27,1,0,91406,0 +80,6,36.82,Competitor,Competitor made better offer,90,San Diego,3209,Month-to-Month,United States,4248-QPAVC,Churned,0,1,Female,1,Fiber Optic,"32.957195, -117.202542",32.957195,-117.202542,1,85.35,1,0,1,Offer D,0,1,1,1,Bank Withdrawal,1,28201,0,Q3,1,1,1,California,0,0,0,17,1463.45,0,625.94,0.0,2089.39,0,1,92130,1 +55,21,49.36,,,75,San Leandro,4399,Two Year,United States,5893-PYOLZ,Stayed,0,1,Male,1,DSL,"37.704384, -122.126703",37.704384,-122.126703,0,81.8,0,0,0,Offer B,1,0,1,0,Credit Card,1,36568,1,Q3,0,5,0,California,1,1,1,56,4534.45,0,2764.16,0.0,7298.61,0,1,94578,0 +34,2,0.0,,,76,Fontana,5359,Month-to-Month,United States,8847-GEOOQ,Stayed,0,1,Male,1,DSL,"34.049671, -117.468896",34.049671,-117.468896,1,60.2,0,0,10,Offer B,1,0,1,1,Bank Withdrawal,0,29847,1,Q3,1,5,0,California,1,1,1,60,3582.4,0,0.0,0.0,3582.4,0,1,92337,0 +70,19,35.39,,,27,Sacramento,4368,One Year,United States,9391-DXGGG,Stayed,0,1,Female,1,Fiber Optic,"38.445939, -121.496855",38.445939,-121.496855,0,89.15,0,0,0,Offer B,1,0,0,0,Credit Card,1,9063,0,Q3,0,4,1,California,1,1,0,44,3990.75,0,1557.16,0.0,5547.91,0,1,95832,0 +71,11,30.05,Competitor,Competitor made better offer,74,San Diego,3368,Month-to-Month,United States,8485-GJCDN,Churned,0,0,Female,1,Fiber Optic,"32.787836, -117.232358",32.787836,-117.232376,0,69.05,0,0,0,,0,0,1,0,Credit Card,1,46086,0,Q3,0,3,1,California,0,0,0,5,318.5,0,150.25,0.0,468.75,0,1,92109,1 +46,19,0.0,,,37,Clovis,5790,Two Year,United States,7131-ZQZNK,Stayed,0,1,Female,1,DSL,"36.814539, -119.711868",36.814539,-119.711868,1,59.85,0,0,1,Offer B,0,1,0,1,Credit Card,0,33856,1,Q3,1,5,0,California,1,1,1,60,3590.2,0,0.0,0.0,3590.2,0,1,93612,0 +27,59,15.45,,,49,Walnut,3160,One Year,United States,7841-FCRQD,Stayed,0,0,Female,1,Cable,"34.018354, -117.85492",34.018354,-117.85492,1,53.75,0,0,1,,1,0,1,1,Credit Card,1,45118,1,Q3,1,3,0,California,0,0,0,33,1857.3,0,509.85,0.0,2367.15,1,1,91789,0 +30,0,8.23,,,38,Mckinleyville,5537,Month-to-Month,United States,2576-HXMPA,Joined,0,0,Female,0,,"40.965011, -124.015255",40.965011,-124.015255,0,19.55,0,0,0,,0,0,0,0,Credit Card,1,15921,0,Q3,0,4,0,California,0,0,0,1,19.55,0,8.23,0.0,27.78,0,0,95519,0 +50,0,19.58,,,38,Hayward,5868,Month-to-Month,United States,7764-BDPEE,Joined,1,0,Male,0,,"37.656695, -122.048361",37.656695,-122.048361,0,20.85,0,3,0,,0,0,0,0,Credit Card,1,11147,0,Q3,0,4,0,California,0,0,0,3,60.65,0,58.74,0.0,119.39,0,0,94542,0 +75,30,36.5,Price,Price too high,94,Fair Oaks,4969,Month-to-Month,United States,6402-ZFPPI,Churned,0,0,Female,1,Fiber Optic,"38.652065, -121.25441",38.652065,-121.25441,0,102.8,1,0,0,,1,1,1,0,Credit Card,1,40750,0,Q3,0,1,1,California,1,0,1,25,2660.2,0,912.5,0.0,3572.7,0,1,95628,1 +22,0,4.13,,,75,Paicines,3705,Month-to-Month,United States,4079-ULGFR,Stayed,0,0,Male,0,,"36.525703, -120.952122",36.525703,-120.952122,0,20.0,0,0,0,Offer D,0,0,0,0,Credit Card,1,813,0,Q3,0,3,0,California,0,0,0,16,275.7,0,66.08,0.0,341.78,1,0,95043,0 +70,18,22.74,,,68,Kelseyville,5061,One Year,United States,0471-ARVMX,Stayed,0,1,Female,1,Fiber Optic,"38.93496, -122.792243",38.93496,-122.792243,1,104.85,1,0,8,Offer B,0,1,1,1,Bank Withdrawal,1,9902,0,Q3,1,3,1,California,1,1,1,62,6312.9,0,1409.88,0.0,7722.78,0,1,95451,0 +32,0,42.84,,,43,Calabasas,5517,One Year,United States,3727-OVPRY,Stayed,1,0,Male,0,,"34.130861, -118.68346",34.130861,-118.68346,1,25.7,1,3,3,Offer A,0,0,1,1,Credit Card,1,23661,0,Q3,1,4,0,California,0,0,0,66,1714.55,0,2827.44,0.0,4541.99,0,0,91302,0 +56,0,12.99,,,48,Stockton,4565,Two Year,United States,7493-GVFIO,Stayed,0,0,Male,0,,"37.959706, -121.287669",37.959706,-121.287669,0,20.55,0,0,0,Offer B,0,0,0,0,Credit Card,1,7071,0,Q3,0,3,0,California,0,0,0,57,1252.85,0,740.43,0.0,1993.28,0,0,95202,0 +29,52,7.14,Attitude,Attitude of service provider,82,Greenfield,4067,Month-to-Month,United States,4361-JEIVL,Churned,1,0,Male,1,DSL,"36.248708, -121.386617",36.248708,-121.386617,0,44.4,0,3,0,Offer E,0,0,1,0,Bank Withdrawal,1,14204,0,Q3,0,3,0,California,0,1,0,1,44.4,0,7.14,0.0,51.54,1,1,93927,1 +26,85,16.76,,,44,La Mesa,4460,Month-to-Month,United States,2495-KZNFB,Stayed,0,0,Female,1,Fiber Optic,"32.782501, -117.01611",32.782501,-117.01611,0,90.65,1,0,0,,0,1,1,0,Bank Withdrawal,1,24005,0,Q3,0,4,0,California,1,1,0,33,2989.6,0,553.08,0.0,3542.68,1,1,91942,0 +39,14,41.61,,,42,Glennville,5228,Two Year,United States,8100-PNJMH,Stayed,0,1,Male,1,Cable,"35.735694, -118.738483",35.735694,-118.738483,1,88.85,1,0,2,,1,1,1,1,Credit Card,1,296,1,Q3,1,4,0,California,1,1,1,68,6132.7,0,2829.48,0.0,8962.18,0,1,93226,0 +70,14,0.0,,,75,Aromas,3353,Month-to-Month,United States,0282-NVSJS,Stayed,1,0,Female,1,DSL,"36.878364, -121.629781",36.878364,-121.629781,1,29.3,0,1,1,Offer D,0,0,1,1,Mailed Check,0,3373,1,Q3,1,4,1,California,0,0,0,12,355.9,0,0.0,0.0,355.9,0,1,95004,0 +69,21,32.41,,,62,Lost Hills,4168,Two Year,United States,9776-OJUZI,Stayed,0,1,Female,1,Fiber Optic,"35.637715, -119.893068",35.637715,-119.893068,0,95.45,1,0,0,,1,0,1,0,Bank Withdrawal,1,2502,0,Q3,0,4,1,California,0,0,1,65,6223.3,0,2106.65,0.0,8329.95,0,1,93249,0 +41,23,12.36,Dissatisfaction,Limited range of services,91,Amador City,3330,Month-to-Month,United States,7613-LLQFO,Churned,0,0,Male,1,Fiber Optic,"38.431407, -120.8421",38.431407,-120.8421,0,84.45,1,0,0,,0,0,1,0,Bank Withdrawal,1,222,0,Q3,0,2,0,California,0,0,1,12,1059.55,0,148.32,0.0,1207.87,0,1,95601,1 +29,0,14.17,,,45,Greenbrae,4278,Two Year,United States,5656-JAMLX,Stayed,0,0,Male,0,,"37.946617, -122.563571",37.946617,-122.563571,0,19.85,0,0,0,,0,0,0,0,Bank Withdrawal,1,12010,0,Q3,0,5,0,California,0,0,0,62,1253.65,0,878.54,0.0,2132.19,1,0,94904,0 +39,23,49.12,,,24,Carnelian Bay,6087,Two Year,United States,4900-MSOMT,Stayed,1,1,Female,1,DSL,"39.227434, -120.091806",39.227434,-120.091806,1,80.2,1,3,7,,1,1,0,1,Bank Withdrawal,1,1943,1,Q3,1,4,0,California,0,0,1,72,5714.2,0,3536.64,0.0,9250.84,0,1,96140,0 +43,0,16.84,,,54,Temecula,6342,Two Year,United States,4817-KEQSP,Stayed,1,0,Female,0,,"33.507255, -117.029473",33.507255,-117.029473,1,19.85,0,2,2,,0,0,0,1,Bank Withdrawal,1,46171,0,Q3,1,4,0,California,0,0,0,71,1326.35,0,1195.64,0.0,2521.99,0,0,92592,0 +36,0,2.4,,,49,Dunnigan,4870,Two Year,United States,4609-KNNWG,Stayed,1,0,Female,0,,"38.931425, -121.946081",38.931425,-121.946081,1,19.9,0,3,1,,0,0,0,1,Credit Card,1,19,0,Q3,1,5,0,California,0,0,0,27,550.1,0,64.8,0.0,614.9,0,0,95937,0 +42,11,17.4,,,59,Montebello,4001,Two Year,United States,7159-NOKYQ,Stayed,0,1,Male,1,Fiber Optic,"34.015217, -118.109962",34.015217,-118.109962,1,93.15,1,0,5,Offer A,1,0,1,1,Bank Withdrawal,1,62425,0,Q3,1,4,0,California,1,1,0,67,6368.2,90,1165.8,0.0,7624.0,0,0,90640,0 +49,0,29.31,,,25,Redding,6339,Two Year,United States,1231-YNDEK,Stayed,0,0,Male,0,,"40.527834, -122.318749",40.527834,-122.318749,0,19.15,0,0,0,,0,0,1,0,Bank Withdrawal,1,30338,0,Q3,0,5,0,California,0,0,0,58,1035.5,0,1699.98,28.7,2706.78,0,0,96002,0 +35,29,49.9,,,42,Whittier,6130,Month-to-Month,United States,4176-FXYBO,Stayed,0,1,Male,1,Fiber Optic,"33.945318, -117.992066",33.945318,-117.992066,1,109.55,1,0,9,Offer B,1,1,0,1,Bank Withdrawal,1,19109,0,Q3,1,4,0,California,1,1,1,54,6118.95,0,2694.6,0.0,8813.55,0,1,90603,0 +23,85,20.07,Competitor,Competitor offered more data,95,Hathaway Pines,5504,One Year,United States,3763-GCZHZ,Churned,0,0,Male,1,Fiber Optic,"38.184914, -120.364085",38.184914,-120.364085,1,104.05,1,0,1,Offer A,1,0,1,1,Bank Withdrawal,1,335,1,Q3,1,2,0,California,1,1,1,66,6890.0,0,1324.62,0.0,8214.62,1,1,95233,1 +62,0,26.21,Price,Long distance charges,66,Olivehurst,6265,Two Year,United States,0607-DAAHE,Churned,0,0,Male,0,,"39.082568, -121.55325",39.082568,-121.55325,0,19.75,0,0,0,Offer B,0,0,0,0,Bank Withdrawal,1,6439,0,Q3,0,3,0,California,0,0,0,53,1052.35,0,1389.13,0.0,2441.48,0,0,95961,1 +34,17,49.58,Competitor,Competitor made better offer,83,San Diego,4061,Month-to-Month,United States,3580-REOAC,Churned,0,0,Male,1,DSL,"32.85723, -117.209753",32.85723,-117.209774,0,44.85,0,0,0,,0,0,1,0,Credit Card,1,34902,0,Q3,0,2,0,California,0,0,0,10,435.4,0,495.8,0.0,931.2,0,1,92122,1 +73,3,2.81,,,80,Beverly Hills,5014,Two Year,United States,4680-KUTAJ,Stayed,0,0,Female,1,DSL,"34.062095, -118.401508",34.062095,-118.401508,0,55.6,1,0,0,,0,1,1,0,Bank Withdrawal,1,11355,0,Q3,0,4,1,California,0,0,0,11,580.8,0,30.91,15.2,596.51,0,1,90212,0 +61,24,21.19,,,66,Merced,3371,Month-to-Month,United States,6368-NWMCE,Stayed,0,0,Female,1,DSL,"37.255637, -120.493537",37.255637,-120.493537,0,68.15,1,0,0,,1,0,0,0,Credit Card,1,59289,1,Q3,0,3,0,California,1,1,0,38,2656.3,0,805.22,0.0,3461.52,0,1,95340,0 +51,16,41.57,,,33,Woodland Hills,5256,Two Year,United States,2040-LDIWQ,Stayed,0,1,Male,1,DSL,"34.178068, -118.615714",34.178068,-118.615714,1,84.2,1,0,8,Offer B,1,0,1,1,Bank Withdrawal,1,36123,1,Q3,1,5,0,California,1,1,1,65,5324.5,0,2702.05,0.0,8026.55,0,1,91367,0 +31,19,26.62,,,65,Jenner,5392,One Year,United States,8597-CTXVJ,Stayed,1,0,Male,1,Cable,"38.505995, -123.187019",38.505995,-123.187019,0,64.95,1,1,0,,1,1,0,0,Bank Withdrawal,1,438,1,Q3,0,4,0,California,0,0,0,70,4551.5,0,1863.4,20.87,6394.03,0,1,95450,0 +45,4,33.34,Other,Moved,86,Buellton,3967,Month-to-Month,United States,0235-KGSLC,Churned,0,1,Female,1,Fiber Optic,"34.631362, -120.238218",34.631362,-120.238218,0,85.55,0,0,0,Offer E,0,0,1,0,Credit Card,1,4644,0,Q3,0,2,0,California,0,0,1,1,85.55,0,33.34,0.0,118.89,0,1,93427,1 +61,0,7.35,,,61,Oroville,5980,Two Year,United States,7196-LIWRH,Stayed,0,0,Female,0,,"39.624561, -121.552866",39.624561,-121.552866,0,19.55,0,0,0,Offer E,0,0,0,0,Credit Card,1,17782,0,Q3,0,5,0,California,0,0,0,6,124.45,0,44.1,0.0,168.55,0,0,95965,0 +48,30,0.0,,,35,Whittier,4850,Two Year,United States,5256-SKJGO,Stayed,0,0,Female,1,DSL,"33.945318, -117.992066",33.945318,-117.992066,1,54.6,0,0,1,,1,0,1,1,Bank Withdrawal,0,19109,1,Q3,1,4,0,California,1,1,1,64,3423.5,0,0.0,0.0,3423.5,0,1,90603,0 +63,10,9.06,Other,Moved,89,San Francisco,4321,Month-to-Month,United States,7969-AULMZ,Churned,0,0,Female,1,Fiber Optic,"37.791222, -122.402241",37.791222,-122.402241,0,97.35,1,0,0,,0,0,1,0,Bank Withdrawal,1,384,0,Q3,0,3,0,California,1,1,1,21,2119.5,0,190.26,0.0,2309.76,0,1,94104,1 +53,21,25.04,Other,Poor expertise of online support,79,San Dimas,2785,Month-to-Month,United States,1596-BBVTG,Churned,0,0,Male,1,Fiber Optic,"34.102119, -117.815532",34.102119,-117.815532,0,75.35,1,0,0,Offer C,0,0,0,0,Credit Card,1,33878,0,Q3,0,3,0,California,0,0,0,35,2636.05,0,876.4,0.0,3512.45,0,1,91773,1 +66,30,15.78,Dissatisfaction,Product dissatisfaction,82,Lotus,5165,Month-to-Month,United States,9286-DOJGF,Churned,0,0,Female,1,Fiber Optic,"38.815515, -120.916997",38.815515,-120.916997,1,74.95,1,0,5,,0,0,1,1,Bank Withdrawal,1,485,0,Q3,1,1,1,California,0,0,0,38,2869.85,0,599.64,0.0,3469.49,0,1,95651,1 +40,19,14.45,,,71,Mill Valley,5781,Month-to-Month,United States,9133-AYJZG,Stayed,0,0,Female,1,Fiber Optic,"37.901371, -122.572024",37.901371,-122.572024,0,98.7,1,0,0,,1,0,1,0,Credit Card,1,28727,0,Q3,0,5,0,California,1,1,1,23,2249.1,0,332.35,0.0,2581.45,0,1,94941,0 +27,59,40.42,Attitude,Attitude of support person,90,Homeland,4599,Month-to-Month,United States,6142-VSJQO,Churned,1,0,Female,1,Cable,"33.761894, -117.120868",33.761894,-117.120868,1,44.35,0,3,0,,0,0,1,1,Bank Withdrawal,1,4283,0,Q3,0,2,0,California,0,0,0,1,44.35,0,40.42,0.0,84.77,1,1,92548,1 +54,5,10.66,,,67,Hornbrook,3605,Month-to-Month,United States,4931-TRZWN,Stayed,0,0,Female,1,DSL,"41.962127, -122.527696",41.962127,-122.527696,0,71.95,0,0,0,Offer D,0,1,1,0,Bank Withdrawal,1,1026,0,Q3,0,3,0,California,1,1,1,13,923.85,0,138.58,10.47,1051.96,0,1,96044,0 +55,14,21.81,Price,Extra data charges,90,Kings Beach,2140,Month-to-Month,United States,6892-EZDTG,Churned,0,0,Female,1,Fiber Optic,"39.246654, -120.029273",39.246654,-120.029273,1,91.65,1,0,1,Offer E,1,0,1,1,Bank Withdrawal,1,4806,0,Q3,1,2,0,California,0,0,1,4,365.4,0,87.24,0.0,452.64,0,1,96143,1 +40,0,49.39,,,22,Los Angeles,4312,Two Year,United States,3913-RDSJZ,Stayed,0,0,Female,0,,"34.049841, -118.33846",34.049841,-118.33846,1,25.55,1,0,9,,0,0,0,1,Credit Card,1,67520,0,Q3,1,4,0,California,0,0,0,64,1714.95,0,3160.96,0.0,4875.91,0,0,90019,0 +56,16,10.91,,,65,Carmichael,4909,Month-to-Month,United States,8455-HIRAQ,Stayed,0,0,Female,1,DSL,"38.626128, -121.328011",38.626128,-121.328011,0,44.45,0,0,0,,0,0,0,0,Credit Card,1,58830,0,Q3,0,3,0,California,0,0,0,8,369.3,0,87.28,0.0,456.58,0,1,95608,0 +21,69,9.41,Competitor,Competitor made better offer,78,San Diego,5925,Month-to-Month,United States,4190-MFLUW,Churned,0,1,Female,1,Cable,"32.898613, -117.202937",32.898613,-117.202937,1,55.2,0,0,6,,0,0,0,1,Credit Card,1,4258,1,Q3,1,1,0,California,0,0,0,10,528.35,0,94.1,0.0,622.45,1,1,92121,1 +77,21,36.47,,,75,Ventura,5023,One Year,United States,8133-ANHHJ,Stayed,0,1,Female,1,Fiber Optic,"34.279221, -119.221437",34.279221,-119.221437,0,103.0,1,0,0,Offer B,1,1,0,0,Bank Withdrawal,1,46894,1,Q3,0,4,1,California,1,1,0,49,5166.2,0,1787.03,0.0,6953.23,0,1,93003,0 +21,42,39.21,Competitor,Competitor made better offer,75,Woodland Hills,3949,Month-to-Month,United States,0947-IDHRQ,Churned,0,0,Female,1,Fiber Optic,"34.178068, -118.615714",34.178068,-118.615714,0,80.3,0,0,0,,0,0,1,0,Mailed Check,1,36123,0,Q3,0,2,0,California,0,1,1,7,526.7,10,274.47,0.0,811.17,1,0,91367,1 +70,20,12.27,Attitude,Attitude of support person,65,Claremont,4054,Month-to-Month,United States,6689-TCZHQ,Churned,0,0,Female,1,Fiber Optic,"34.127621, -117.717863",34.127621,-117.717863,0,78.95,0,0,0,Offer E,0,0,0,0,Bank Withdrawal,1,34716,0,Q3,0,3,1,California,1,0,0,5,378.4,0,61.35,0.0,439.75,0,1,91711,1 +37,28,43.24,,,43,Huntington Beach,6026,Two Year,United States,7139-JZFVG,Stayed,1,1,Male,1,DSL,"33.666301, -117.969501",33.666301,-117.969501,1,60.5,0,2,7,,1,1,0,1,Bank Withdrawal,1,56517,0,Q3,1,3,0,California,0,0,0,60,3694.45,0,2594.4,0.0,6288.85,0,1,92646,0 +21,0,35.31,Price,Long distance charges,77,Saint Helena,5194,Two Year,United States,7951-QKZPL,Churned,0,0,Female,0,,"38.581354, -122.296283",38.581354,-122.296283,1,24.5,1,0,1,,0,0,1,1,Credit Card,1,9423,0,Q3,1,3,0,California,0,0,0,33,740.3,0,1165.23,35.05,1870.48,1,0,94574,1 +34,23,38.4,,,79,Millbrae,5631,Month-to-Month,United States,2971-SGAFL,Stayed,0,1,Female,1,DSL,"37.601248, -122.403099",37.601248,-122.403099,0,78.75,1,0,0,Offer D,0,1,1,0,Bank Withdrawal,1,20350,0,Q3,0,4,0,California,1,1,1,13,995.35,50,499.2,0.0,1544.55,0,0,94030,0 +42,0,46.3,,,54,Tomales,2783,Month-to-Month,United States,4770-QAZXN,Stayed,0,0,Female,0,,"38.240769, -122.901041",38.240769,-122.901041,0,19.45,0,0,0,Offer D,0,0,0,0,Credit Card,1,384,0,Q3,0,5,0,California,0,0,0,13,232.1,0,601.9,0.0,834.0,0,0,94971,0 +43,21,9.77,,,26,El Cerrito,5772,Month-to-Month,United States,8198-RKSZG,Stayed,1,0,Female,1,DSL,"37.924838, -122.289145",37.924838,-122.289145,1,80.45,1,3,8,Offer D,1,0,0,1,Credit Card,1,23141,1,Q3,1,3,0,California,1,1,1,14,1137.05,0,136.78,0.0,1273.83,0,1,94530,0 +20,0,11.68,,,47,San Gregorio,2382,One Year,United States,3547-LQRIK,Stayed,0,0,Female,0,,"37.331762, -122.341444",37.331762,-122.341444,1,26.9,1,0,7,,0,0,0,1,Bank Withdrawal,1,291,0,Q3,1,4,0,California,0,0,0,47,1250.85,0,548.96,0.0,1799.81,1,0,94074,0 +35,0,5.74,Price,Long distance charges,82,Sherman Oaks,3438,Month-to-Month,United States,2332-EFBJY,Churned,0,0,Male,0,,"34.147149, -118.463365",34.147149,-118.463365,0,19.7,0,0,0,Offer D,0,0,1,0,Credit Card,1,22085,0,Q3,0,1,0,California,0,0,0,16,342.4,0,91.84,0.0,434.24,0,0,91403,1 +35,30,48.85,,,26,Glendale,5344,One Year,United States,5524-KHNJP,Stayed,0,1,Male,1,Cable,"34.13658, -118.245839",34.13658,-118.245839,1,74.75,0,0,7,Offer C,0,1,0,1,Credit Card,1,41390,0,Q3,1,3,0,California,1,1,1,33,2453.3,0,1612.05,0.0,4065.35,0,1,91205,0 +68,20,6.9,,,21,Ontario,2636,One Year,United States,9233-PSYHO,Stayed,0,1,Female,1,Fiber Optic,"34.057256, -117.667677",34.057256,-117.667677,0,100.15,1,0,0,Offer B,0,0,1,0,Bank Withdrawal,1,54254,0,Q3,0,4,1,California,1,0,1,45,4459.8,0,310.5,0.0,4770.3,0,1,91762,0 +30,0,1.57,,,44,Palm Desert,2007,Two Year,United States,9710-NJERN,Stayed,0,0,Female,0,,"33.694501, -116.412711",33.694501,-116.412711,0,20.15,0,0,0,Offer C,0,0,0,0,Mailed Check,1,29340,0,Q3,0,3,0,California,0,0,0,39,826.0,0,61.23,25.92,861.31,0,0,92260,0 +37,16,0.0,,,53,Branscomb,4943,Month-to-Month,United States,3058-WQDRE,Stayed,0,0,Male,1,Cable,"39.710591, -123.682799",39.710591,-123.682799,0,25.15,0,0,0,Offer D,0,0,1,0,Bank Withdrawal,0,176,0,Q3,0,5,0,California,0,0,0,13,331.85,0,0.0,48.59,283.26,0,1,95417,0 +25,69,20.23,,,57,Canyon Dam,5465,Month-to-Month,United States,5084-OOVCJ,Stayed,1,0,Female,1,DSL,"40.171312, -121.120605",40.171312,-121.120605,1,55.35,0,3,1,,0,1,1,1,Credit Card,1,86,1,Q3,1,4,0,California,0,0,0,17,920.5,0,343.91,0.0,1264.41,1,1,95923,0 +59,25,42.22,,,30,Encino,5884,One Year,United States,5681-LLOEI,Stayed,1,1,Male,1,Fiber Optic,"34.150354, -118.518292",34.150354,-118.518292,1,91.25,1,1,11,,0,1,1,1,Credit Card,1,27614,1,Q3,1,3,0,California,0,0,0,43,4013.8,0,1815.46,25.49,5803.77,0,1,91316,0 +29,19,40.25,Competitor,Competitor had better devices,91,Huntington Beach,3364,Month-to-Month,United States,6986-IJDHX,Churned,0,0,Male,1,Fiber Optic,"33.679659, -118.016195",33.679659,-118.016195,1,86.3,0,0,5,Offer C,1,0,1,1,Credit Card,1,42663,0,Q3,1,1,0,California,0,0,1,39,3266.0,0,1569.75,0.0,4835.75,1,1,92648,1 +21,59,22.41,,,79,Badger,4288,Two Year,United States,2235-EZAIK,Stayed,0,1,Female,1,DSL,"36.64545, -118.924982",36.64545,-118.924982,1,79.2,1,0,9,Offer A,1,1,0,1,Credit Card,1,273,1,Q3,1,4,0,California,0,0,1,72,5401.9,20,1613.52,0.0,7035.42,1,0,93603,0 +20,85,38.3,,,27,El Cajon,3446,One Year,United States,5306-BVTKJ,Stayed,1,1,Male,1,DSL,"32.79697, -116.969082",32.79697,-116.969082,1,55.8,0,1,1,Offer B,1,0,1,1,Credit Card,1,55277,0,Q3,1,4,0,California,0,1,0,48,2651.2,0,1838.4,0.0,4489.6,1,1,92020,0 +66,16,2.07,,,22,Fresno,5381,Month-to-Month,United States,8695-ARGXZ,Stayed,0,0,Male,1,Fiber Optic,"36.78979, -119.929894",36.78979,-119.929894,1,75.55,1,0,1,,0,0,1,1,Bank Withdrawal,1,60889,0,Q3,1,5,1,California,0,0,0,34,2425.4,0,70.38,0.0,2495.78,0,1,93722,0 +23,51,13.54,Competitor,Competitor made better offer,93,San Diego,3273,Month-to-Month,United States,5896-NPFWW,Churned,0,1,Male,1,Cable,"32.961064, -117.134917",32.961064,-117.134917,1,50.15,0,0,1,,0,0,1,1,Bank Withdrawal,1,47224,0,Q3,1,1,0,California,0,0,0,3,168.15,0,40.62,0.0,208.77,1,1,92129,1 +78,11,14.22,Competitor,Competitor offered higher download speeds,65,Woodbridge,5214,Month-to-Month,United States,1095-JUDTC,Churned,0,0,Female,1,Fiber Optic,"38.169605, -121.310964",38.169605,-121.310964,0,95.05,1,0,0,,1,0,1,0,Bank Withdrawal,1,4176,1,Q3,0,2,1,California,0,0,1,47,4504.55,0,668.34,0.0,5172.89,0,1,95258,1 +49,19,0.0,,,57,Foothill Ranch,5916,Month-to-Month,United States,0804-XBFBV,Stayed,1,0,Female,1,DSL,"33.698728, -117.67768",33.698728,-117.67768,0,25.2,0,1,0,,0,0,0,0,Bank Withdrawal,0,10936,0,Q3,0,3,0,California,0,0,0,11,321.05,0,0.0,0.0,321.05,0,1,92610,0 +76,15,44.88,Attitude,Attitude of support person,70,Boulder Creek,5651,Month-to-Month,United States,7481-ATQQS,Churned,0,1,Female,1,Fiber Optic,"37.171727, -122.142961",37.171727,-122.142961,0,90.85,1,0,0,Offer B,0,0,1,0,Credit Card,1,10520,0,Q3,0,2,1,California,1,0,0,49,4515.85,0,2199.12,0.0,6714.97,0,1,95006,1 +35,13,44.72,,,76,Rancho Cucamonga,4077,One Year,United States,0657-DOGUM,Stayed,0,0,Female,1,DSL,"34.133809, -117.523724",34.133809,-117.523724,1,60.6,1,0,1,Offer B,0,1,1,1,Bank Withdrawal,1,12937,1,Q3,1,4,0,California,0,0,0,48,2985.25,100,2146.56,0.0,5231.81,0,0,91739,0 +43,17,15.73,,,74,San Francisco,4305,Two Year,United States,3230-JCNZS,Stayed,1,1,Female,1,Fiber Optic,"37.768881, -122.395521",37.768881,-122.395521,1,99.0,1,2,4,Offer A,1,1,1,1,Credit Card,1,17372,0,Q3,1,3,0,California,0,0,1,71,7061.65,0,1116.83,0.0,8178.48,0,1,94107,0 +38,56,33.74,,,61,Pico Rivera,4523,One Year,United States,9391-LMANN,Stayed,1,1,Male,1,Fiber Optic,"33.989524, -118.089299",33.989524,-118.089299,0,95.95,0,3,0,Offer B,1,1,0,0,Bank Withdrawal,1,63288,0,Q3,0,3,0,California,1,1,0,53,5036.9,0,1788.22,0.0,6825.12,0,1,90660,0 +55,5,0.0,Competitor,Competitor had better devices,82,Lancaster,2044,One Year,United States,1623-NLDOT,Churned,0,0,Female,1,Cable,"34.727529, -118.153098",34.727529,-118.153098,1,33.55,0,0,1,Offer B,1,0,0,1,Mailed Check,0,35109,1,Q3,1,2,0,California,0,0,0,42,1445.3,50,0.0,0.0,1495.3,0,0,93534,1 +65,9,36.49,,,80,West Covina,4872,Two Year,United States,8777-MBMTS,Stayed,0,1,Female,1,Fiber Optic,"34.061634, -117.893169",34.061634,-117.893169,1,105.85,0,0,10,Offer B,1,0,1,1,Credit Card,1,30458,1,Q3,1,4,1,California,1,1,1,65,6725.5,0,2371.85,0.0,9097.35,0,1,91791,0 +38,27,19.9,,,30,Sunnyvale,4658,Two Year,United States,2194-IIQOF,Stayed,0,1,Female,1,DSL,"37.3511, -122.037311",37.3511,-122.037311,1,89.3,1,0,7,Offer A,1,1,0,1,Credit Card,1,50070,1,Q3,1,3,0,California,1,1,1,71,6388.65,0,1412.9,0.0,7801.55,0,1,94087,0 +39,24,12.92,,,51,North Hollywood,2681,Month-to-Month,United States,6897-UUBNU,Stayed,0,0,Male,1,Fiber Optic,"34.15136, -118.364786",34.15136,-118.364786,0,89.65,0,0,0,,1,0,0,0,Credit Card,1,16996,1,Q3,0,4,0,California,0,0,1,29,2623.65,10,374.68,0.0,3008.33,0,0,91602,0 +53,0,39.29,,,66,Stockton,4391,One Year,United States,7009-PCARS,Stayed,1,0,Male,0,,"37.946282, -121.139499",37.946282,-121.139499,0,19.1,0,2,0,Offer B,0,0,0,0,Bank Withdrawal,1,23789,0,Q3,0,5,0,California,0,0,0,55,1001.5,0,2160.95,0.0,3162.45,0,0,95215,0 +78,26,36.57,,,53,Vista,5225,Month-to-Month,United States,6078-VESFR,Stayed,0,0,Male,1,Fiber Optic,"33.22784, -117.200024",33.22784,-117.200024,1,70.45,0,0,1,,0,0,0,1,Bank Withdrawal,1,44692,0,Q3,1,5,1,California,0,0,0,13,849.1,0,475.41,0.0,1324.51,0,1,92084,0 +62,18,0.0,,,22,Escondido,5388,Two Year,United States,8626-PTQGE,Stayed,0,0,Male,1,Cable,"33.21846, -117.116916",33.21846,-117.116916,0,60.05,0,0,0,,1,1,1,0,Bank Withdrawal,0,43436,1,Q3,0,3,0,California,1,1,1,69,4176.7,0,0.0,41.21,4135.49,0,1,92026,0 +42,0,25.53,,,79,Lakewood,2017,Two Year,United States,7799-LGRDP,Stayed,0,0,Female,0,,"33.847755, -118.112532",33.847755,-118.112532,0,25.7,1,0,0,,0,0,1,0,Credit Card,1,27563,0,Q3,0,4,0,California,0,0,0,43,1188.2,0,1097.79,0.0,2285.99,0,0,90713,0 +21,59,3.72,,,38,San Diego,2911,Month-to-Month,United States,2843-CQMEG,Stayed,0,0,Male,1,Cable,"32.807867, -117.060993",32.807867,-117.060993,0,49.7,0,0,0,Offer C,1,0,1,0,Mailed Check,1,25569,0,Q3,0,3,0,California,0,0,0,24,1218.25,0,89.28,0.0,1307.53,1,1,92120,0 +20,30,0.0,,,27,Orland,6445,One Year,United States,9200-NLNPD,Stayed,0,1,Male,1,DSL,"39.748037, -122.302169",39.748037,-122.302169,1,54.05,0,0,10,,0,0,1,1,Bank Withdrawal,0,13706,1,Q3,1,4,0,California,1,1,1,56,2959.8,40,0.0,0.0,2999.8,1,0,95963,0 +80,15,26.84,,,20,Berkeley,3355,Month-to-Month,United States,5271-DBYSJ,Stayed,0,0,Male,1,Fiber Optic,"37.897743, -122.263124",37.897743,-122.263124,0,79.15,0,0,0,Offer D,0,0,1,0,Credit Card,1,10737,0,Q3,0,5,1,California,1,1,0,11,827.7,140,295.24,0.0,1262.94,0,0,94708,0 +73,4,14.22,,,54,Oakland,2660,One Year,United States,8242-SOQUO,Stayed,0,0,Female,1,Fiber Optic,"37.787186, -122.14633",37.787186,-122.14633,0,84.7,0,0,0,Offer E,1,0,1,0,Bank Withdrawal,1,24518,0,Q3,0,4,1,California,0,0,1,5,392.5,0,71.1,41.2,422.4,0,1,94619,0 +74,9,3.29,Attitude,Attitude of service provider,89,Glencoe,3834,Month-to-Month,United States,4086-YQSNZ,Churned,0,0,Female,1,Fiber Optic,"38.358464, -120.579304",38.358464,-120.579304,1,80.4,0,0,1,Offer E,0,0,1,1,Bank Withdrawal,1,21,0,Q3,1,2,1,California,0,0,1,3,224.05,0,9.87,0.0,233.92,0,1,95232,1 +43,8,19.01,Competitor,Competitor made better offer,92,San Marino,4444,Month-to-Month,United States,9820-RMCQV,Churned,0,0,Female,1,DSL,"34.122671, -118.112911",34.122671,-118.112911,0,48.55,0,0,0,,0,1,0,0,Credit Card,1,13158,0,Q3,0,1,0,California,0,0,0,11,501.0,130,209.11,0.0,840.11,0,0,91108,1 +27,69,24.81,Dissatisfaction,Network reliability,67,Live Oak,5515,Month-to-Month,United States,5174-RNGBH,Churned,0,0,Female,1,Cable,"39.258746, -121.77697",39.258746,-121.77697,0,66.25,0,0,0,,1,0,0,0,Mailed Check,1,8695,1,Q3,0,3,0,California,0,0,1,9,620.55,10,223.29,0.0,853.84,1,0,95953,1 +33,0,4.24,,,77,San Francisco,2682,Two Year,United States,9631-RXVJM,Stayed,0,0,Male,0,,"37.7795, -122.419233",37.7795,-122.419233,0,19.25,0,0,0,Offer C,0,0,0,0,Credit Card,1,28998,0,Q3,0,4,0,California,0,0,0,35,677.9,0,148.4,0.0,826.3,0,0,94102,0 +51,0,21.16,,,57,Irvine,5759,One Year,United States,5519-TEEUH,Stayed,1,0,Male,0,,"33.688546, -117.788091",33.688546,-117.788091,0,20.15,0,3,0,Offer C,0,0,1,0,Credit Card,1,27369,0,Q3,0,3,0,California,0,0,0,33,682.15,0,698.28,0.0,1380.43,0,0,92604,0 +27,26,22.08,,,80,Los Angeles,3048,Month-to-Month,United States,5236-XMZJY,Stayed,0,1,Female,1,Cable,"34.085807, -118.206617",34.085807,-118.206617,0,59.65,0,0,0,Offer B,1,1,0,0,Bank Withdrawal,1,38415,0,Q3,0,3,0,California,0,0,0,42,2536.55,0,927.36,0.0,3463.91,1,1,90031,0 +21,48,34.95,,,51,Monte Rio,6022,Two Year,United States,0665-XHDJU,Stayed,0,0,Male,1,Fiber Optic,"38.471049, -123.015549",38.471049,-123.015549,1,99.4,1,0,7,,1,0,1,1,Bank Withdrawal,1,1537,0,Q3,1,5,0,California,1,1,1,72,7285.7,0,2516.4,0.0,9802.1,1,1,95462,0 +51,15,44.11,,,47,Stockton,4468,Month-to-Month,United States,5353-WILCI,Stayed,0,0,Female,1,Cable,"37.902422, -121.440029",37.902422,-121.440029,0,56.05,0,0,0,Offer C,1,1,0,0,Bank Withdrawal,1,49657,0,Q3,0,3,0,California,0,0,0,28,1522.65,110,1235.08,0.0,2867.73,0,0,95206,0 +43,17,48.82,,,36,Pioneer,5502,Two Year,United States,1936-UAFEH,Stayed,0,0,Female,1,Fiber Optic,"38.546999, -120.271114",38.546999,-120.271114,0,110.25,1,0,0,,1,1,0,0,Credit Card,1,5501,1,Q3,0,4,0,California,1,1,1,68,7279.35,30,3319.76,0.0,10629.11,0,0,95666,0 +42,0,47.33,,,38,Brentwood,2009,Two Year,United States,6169-PPETC,Stayed,1,0,Male,0,,"37.908242, -121.682472",37.908242,-121.682472,1,20.5,0,1,8,,0,0,0,1,Bank Withdrawal,1,26577,0,Q3,1,4,0,California,0,0,0,35,759.35,0,1656.55,0.0,2415.9,0,0,94513,0 +42,5,43.8,Other,Moved,71,Carpinteria,5617,Month-to-Month,United States,9025-AOMKI,Churned,0,0,Female,1,Fiber Optic,"34.441398, -119.513163",34.441398,-119.513163,0,93.55,1,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,17409,0,Q3,0,2,0,California,1,1,1,6,536.4,0,262.8,0.0,799.2,0,1,93013,1 +61,13,48.95,Competitor,Competitor made better offer,91,San Diego,4352,Month-to-Month,United States,1343-EHPYB,Churned,0,1,Male,1,Fiber Optic,"32.85723, -117.209767",32.85723,-117.209774,1,103.4,1,0,2,,1,0,1,1,Bank Withdrawal,1,34902,0,Q3,1,2,0,California,1,1,1,63,6603.0,0,3083.85,0.0,9686.85,0,1,92122,1 +33,30,14.53,Competitor,Competitor had better devices,74,Friant,5184,Month-to-Month,United States,1450-GALXR,Churned,0,0,Female,1,Fiber Optic,"37.027663, -119.69056",37.027663,-119.69056,0,98.5,1,0,0,,0,0,1,0,Bank Withdrawal,1,1125,1,Q3,0,1,0,California,1,1,1,10,1058.25,110,145.3,0.0,1313.55,0,0,93626,1 +64,26,0.0,Competitor,Competitor had better devices,91,San Diego,4800,Month-to-Month,United States,0836-SEYLU,Churned,0,0,Male,1,DSL,"33.000269, -117.072093",33.000269,-117.072093,1,40.65,0,0,2,Offer E,0,0,0,1,Mailed Check,0,42733,1,Q3,1,1,0,California,0,0,1,9,328.95,0,0.0,0.0,328.95,0,1,92128,1 +32,0,45.99,,,41,Branscomb,2392,Month-to-Month,United States,1385-TQOZW,Stayed,0,0,Female,0,,"39.710591, -123.682799",39.710591,-123.682799,0,20.45,0,0,0,Offer E,0,0,1,0,Credit Card,1,176,0,Q3,0,4,0,California,0,0,0,9,147.55,0,413.91,0.0,561.46,0,0,95417,0 +56,22,34.49,Attitude,Attitude of service provider,90,Aguanga,3736,Month-to-Month,United States,2207-OBZNX,Churned,0,0,Male,1,Cable,"33.482243, -116.827173",33.482243,-116.827173,0,51.0,0,0,0,,0,1,1,0,Mailed Check,1,2433,0,Q3,0,1,0,California,0,0,0,7,354.05,0,241.43,0.0,595.48,0,1,92536,1 +39,22,45.25,Competitor,Competitor had better devices,77,Greenwood,2673,One Year,United States,3164-AALRN,Churned,0,1,Male,1,DSL,"38.921333, -120.897718",38.921333,-120.897718,0,70.0,0,0,0,,0,0,1,0,Credit Card,1,1140,0,Q3,0,2,0,California,1,1,1,5,347.4,10,226.25,0.0,583.65,0,0,95635,1 +45,0,46.57,,,53,Terra Bella,5986,One Year,United States,7452-FOLON,Stayed,1,0,Male,0,,"35.939068, -119.043666",35.939068,-119.043666,0,25.45,1,2,0,,0,0,0,0,Bank Withdrawal,1,5868,0,Q3,0,5,0,California,0,0,0,39,958.45,0,1816.23,0.0,2774.68,0,0,93270,0 +52,0,26.57,,,34,Mountain Center,2953,One Year,United States,5039-LZRQT,Stayed,0,0,Female,0,,"33.638645, -116.55783",33.638645,-116.55783,0,20.2,0,0,0,,0,0,0,0,Mailed Check,1,1500,0,Q3,0,5,0,California,0,0,0,13,273.25,0,345.41,0.0,618.66,0,0,92561,0 +36,75,43.7,,,28,Big Bar,3918,Month-to-Month,United States,6103-QCKFX,Stayed,1,0,Female,1,DSL,"40.775272, -123.287414",40.775272,-123.287414,1,56.25,0,3,10,Offer B,0,1,0,1,Bank Withdrawal,1,269,1,Q3,1,3,0,California,0,0,0,44,2419.55,40,1922.8,14.78,4367.57,0,0,96010,0 +40,21,29.92,Competitor,Competitor offered higher download speeds,77,Wilton,4745,Month-to-Month,United States,0637-UBJRP,Churned,0,0,Male,1,Fiber Optic,"38.392559, -121.225093",38.392559,-121.225093,1,84.05,0,0,5,Offer D,0,1,0,1,Bank Withdrawal,1,5889,0,Q3,1,1,0,California,1,1,0,13,1095.3,0,388.96,23.97,1460.29,0,1,95693,1 +56,0,39.98,,,35,Los Angeles,6126,Two Year,United States,4836-WNFNO,Stayed,0,0,Female,0,,"34.078821, -118.177576",34.078821,-118.177576,1,25.0,1,0,7,,0,0,0,1,Credit Card,1,46960,0,Q3,1,4,0,California,0,0,0,72,1849.2,0,2878.56,0.0,4727.76,0,0,90032,0 +31,12,6.89,Price,Price too high,73,Isleton,4340,Month-to-Month,United States,7120-RFMVS,Churned,0,0,Male,1,Fiber Optic,"38.154823, -121.601358",38.154823,-121.601358,0,84.5,1,0,0,,0,0,0,0,Bank Withdrawal,1,2010,0,Q3,0,2,0,California,0,0,1,1,84.5,0,6.89,0.0,91.39,0,1,95641,1 +28,85,7.52,,,51,San Diego,3398,One Year,United States,7901-IIDQV,Stayed,0,0,Male,1,Cable,"32.802959, -117.027095",32.802959,-117.027095,0,54.6,1,0,0,,0,0,0,0,Bank Withdrawal,1,21866,1,Q3,0,3,0,California,0,0,0,24,1242.25,0,180.48,28.42,1394.31,1,1,92119,0 +65,0,41.98,,,20,Oakland,3460,Two Year,United States,1855-CFULU,Stayed,0,0,Female,0,,"37.787186, -122.14633",37.787186,-122.14633,0,20.05,0,0,0,,0,0,0,0,Credit Card,1,24518,0,Q3,0,5,1,California,0,0,0,4,91.45,0,167.92,0.0,259.37,0,0,94619,0 +64,8,48.38,,,28,Los Gatos,5850,Month-to-Month,United States,2959-FENLU,Stayed,0,1,Female,1,Fiber Optic,"37.160194, -121.945611",37.160194,-121.945611,0,85.3,0,0,0,,0,0,1,0,Credit Card,1,10172,0,Q3,0,5,0,California,1,1,0,9,781.4,10,435.42,0.0,1226.82,0,0,95033,0 +63,19,47.66,,,41,Moreno Valley,5764,Two Year,United States,6701-YVNQG,Stayed,0,1,Male,1,DSL,"33.923149, -117.244933",33.923149,-117.244933,1,88.7,1,0,4,Offer A,1,1,1,1,Credit Card,1,61205,1,Q3,1,3,0,California,1,1,1,72,6301.7,0,3431.52,0.0,9733.22,0,1,92553,0 +35,0,20.65,,,72,Escondido,5052,One Year,United States,3243-ZHOHY,Stayed,0,0,Female,0,,"33.081478, -117.033814",33.081478,-117.033814,0,20.1,0,0,0,Offer D,0,0,0,0,Credit Card,1,49281,0,Q3,0,3,0,California,0,0,0,16,296.15,0,330.4,0.0,626.55,0,0,92025,0 +22,73,14.58,Dissatisfaction,Product dissatisfaction,80,Weimar,5094,Month-to-Month,United States,2386-LAHRK,Churned,0,0,Male,1,DSL,"39.00978, -120.978273",39.00978,-120.978273,0,53.5,0,0,0,,0,0,1,0,Mailed Check,1,31,0,Q3,0,1,0,California,0,0,1,1,53.5,0,14.58,0.0,68.08,1,1,95736,1 +71,52,11.33,Competitor,Competitor made better offer,81,Los Angeles,3179,Month-to-Month,United States,1658-BYGOY,Churned,1,0,Male,1,Fiber Optic,"34.108833, -118.229715",34.108833,-118.229715,0,95.45,1,3,0,Offer D,0,0,1,0,Bank Withdrawal,1,47534,0,Q3,0,2,1,California,1,1,1,18,1752.55,0,203.94,45.61,1910.88,0,1,90065,1 +28,59,0.0,,,35,Oceanside,5192,Two Year,United States,2314-TNDJQ,Stayed,1,1,Female,1,Cable,"33.194742, -117.29032",33.194742,-117.29032,1,55.65,0,3,1,Offer A,1,1,0,1,Credit Card,0,52895,1,Q3,1,4,0,California,1,1,0,72,3880.05,0,0.0,0.0,3880.05,1,1,92056,0 +61,18,49.26,,,24,Cathedral City,4512,Two Year,United States,9586-JGQKH,Stayed,0,0,Female,1,Fiber Optic,"33.829583, -116.474131",33.829583,-116.474131,1,105.4,1,0,8,Offer B,1,0,1,1,Bank Withdrawal,1,43141,1,Q3,1,3,0,California,1,1,1,64,6794.75,0,3152.64,32.24,9915.15,0,1,92234,0 +47,15,17.75,,,43,Fresno,5096,Month-to-Month,United States,7233-DRTRF,Stayed,0,1,Male,1,Fiber Optic,"36.749403, -119.787574",36.749403,-119.787574,1,102.4,1,0,1,,1,0,1,1,Bank Withdrawal,1,13858,0,Q3,1,4,0,California,1,1,1,63,6444.05,0,1118.25,0.0,7562.3,0,1,93701,0 +46,16,0.0,Other,Don't know,90,Lake Elsinore,5131,Month-to-Month,United States,8718-PTMEZ,Churned,0,0,Female,1,Cable,"33.655421, -117.391751",33.655421,-117.391751,0,31.05,0,0,0,,1,0,1,0,Bank Withdrawal,0,38519,0,Q3,0,2,0,California,0,0,0,13,347.25,0,0.0,0.0,347.25,0,1,92530,1 +48,5,39.74,,,34,Milford,4848,Two Year,United States,2272-WUSPA,Stayed,0,1,Female,1,Fiber Optic,"40.181279, -120.392967",40.181279,-120.392967,1,110.75,1,0,1,,1,1,1,1,Bank Withdrawal,1,481,0,Q3,1,4,0,California,1,1,1,72,7751.7,0,2861.28,0.0,10612.98,0,1,96121,0 +46,20,34.38,Price,Long distance charges,72,Weaverville,3091,Month-to-Month,United States,4183-WCSEP,Churned,0,0,Male,1,Fiber Optic,"40.759401, -122.939337",40.759401,-122.939337,0,78.45,0,0,0,,1,0,1,0,Bank Withdrawal,1,3749,1,Q3,0,1,0,California,0,0,0,31,2435.15,40,1065.78,0.0,3540.93,0,0,96093,1 +35,6,36.62,,,72,Oakley,4915,One Year,United States,4837-QUSFT,Stayed,0,0,Female,1,Fiber Optic,"37.999406, -121.686241",37.999406,-121.686241,1,100.15,1,0,8,Offer B,1,1,1,1,Bank Withdrawal,1,27607,1,Q3,1,4,0,California,0,0,1,65,6643.5,0,2380.3,0.0,9023.8,0,1,94561,0 +44,20,0.0,Attitude,Attitude of service provider,66,San Juan Bautista,5605,Month-to-Month,United States,2495-INZWQ,Churned,0,0,Male,1,Cable,"36.810568, -121.503022",36.810568,-121.503022,0,44.55,0,0,0,Offer E,0,0,1,0,Bank Withdrawal,0,3402,0,Q3,0,2,0,California,1,1,1,4,174.3,10,0.0,0.0,184.3,0,0,95045,1 +73,15,24.85,,,76,Olancha,5811,Two Year,United States,2688-BHGOG,Stayed,0,0,Male,1,Fiber Optic,"36.296851, -117.865469",36.296851,-117.865469,0,79.55,0,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,318,0,Q3,0,5,1,California,1,0,0,9,718.55,10,223.65,0.0,952.2,0,0,93549,0 +22,71,34.31,,,50,North Hills,5657,Two Year,United States,9359-JANWS,Stayed,0,1,Female,1,DSL,"34.238802, -118.482296",34.238802,-118.482296,1,58.9,0,0,5,,0,1,0,1,Credit Card,1,57017,1,Q3,1,4,0,California,0,0,0,65,3857.1,0,2230.15,0.0,6087.25,1,1,91343,0 +57,10,33.75,,,75,Oakland,4840,Month-to-Month,United States,7394-LWLYN,Joined,0,0,Female,1,Fiber Optic,"37.808731, -122.238708",37.808731,-122.238708,0,70.15,0,0,0,,0,0,1,0,Bank Withdrawal,1,29964,0,Q3,0,3,0,California,0,0,0,2,123.8,0,67.5,0.0,191.3,0,1,94610,0 +45,18,23.18,,,47,Hemet,5172,Two Year,United States,1221-GHZEP,Stayed,0,0,Female,1,DSL,"33.644585, -116.871544",33.644585,-116.871544,0,65.1,0,0,0,,0,1,1,0,Credit Card,1,39264,1,Q3,0,3,0,California,1,1,0,62,3846.75,0,1437.16,0.0,5283.91,0,1,92544,0 +30,73,24.23,Other,Don't know,91,San Diego,4870,One Year,United States,2722-VOJQL,Churned,0,0,Male,1,Fiber Optic,"32.886925, -117.152162",32.886925,-117.152162,0,105.65,1,0,0,,1,0,1,0,Credit Card,1,74232,1,Q3,0,1,0,California,1,1,1,64,6903.1,0,1550.72,0.0,8453.82,0,1,92126,1 +24,0,12.17,,,20,Loleta,4439,One Year,United States,7435-ZNUYY,Stayed,0,0,Male,0,,"40.665952, -124.240051",40.665952,-124.240051,0,20.6,0,0,0,Offer E,0,0,0,0,Credit Card,1,1447,0,Q3,0,3,0,California,0,0,0,6,116.6,0,73.02,0.0,189.62,1,0,95551,0 +56,57,4.45,,,27,Davis,5476,Two Year,United States,5696-JVVQY,Stayed,1,1,Female,1,DSL,"38.508735, -121.678813",38.508735,-121.678813,1,70.1,0,3,1,Offer B,1,1,1,1,Credit Card,1,67411,0,Q3,1,4,0,California,1,1,0,48,3238.4,30,213.6,0.0,3482.0,0,0,95616,0 +40,28,4.67,Competitor,Competitor had better devices,73,Victorville,5671,Month-to-Month,United States,6227-HWPWX,Churned,0,0,Female,1,Fiber Optic,"34.486835, -117.362274",34.486835,-117.362274,0,69.0,0,0,0,Offer D,0,0,0,0,Bank Withdrawal,1,63235,0,Q3,0,1,0,California,0,0,0,15,994.8,0,70.05,0.0,1064.85,0,1,92392,1 +64,17,39.88,,,62,Los Angeles,5128,Two Year,United States,2954-PIBKO,Stayed,0,1,Female,1,Cable,"34.001617, -118.222274",34.001617,-118.222274,1,64.15,1,0,7,,0,1,1,1,Credit Card,1,3642,1,Q3,1,3,0,California,0,0,0,69,4254.1,40,2751.72,0.0,7045.82,0,0,90058,0 +32,30,15.12,,,33,Capistrano Beach,4753,Two Year,United States,5003-XZWWO,Stayed,0,1,Male,1,DSL,"33.458754, -117.665104",33.458754,-117.665104,1,84.2,1,0,4,,1,0,0,1,Credit Card,1,7465,1,Q3,1,4,0,California,1,1,1,71,5956.85,0,1073.52,0.0,7030.37,0,1,92624,0 +47,2,0.0,Price,Price too high,70,Eagleville,3351,Month-to-Month,United States,5378-IKEEG,Churned,0,0,Female,1,Cable,"41.280341, -120.150381",41.280341,-120.150381,0,35.75,0,0,0,Offer E,0,0,1,0,Bank Withdrawal,0,132,0,Q3,0,3,0,California,0,0,1,1,35.75,0,0.0,0.0,35.75,0,1,96110,1 +33,10,25.4,,,46,Los Banos,2156,Month-to-Month,United States,9633-XQABV,Joined,0,0,Female,1,Fiber Optic,"36.995162, -120.955099",36.995162,-120.955099,0,70.25,0,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,29124,0,Q3,0,4,0,California,0,0,0,3,229.7,0,76.2,0.0,305.9,0,1,93635,0 +39,53,26.24,,,45,Gazelle,2545,One Year,United States,5825-XJOCM,Stayed,1,1,Male,1,Cable,"41.411315, -122.697236",41.411315,-122.697236,0,64.4,1,3,0,,1,1,1,0,Bank Withdrawal,1,392,0,Q3,0,4,0,California,0,0,0,48,3035.35,0,1259.52,0.0,4294.87,0,1,96034,0 +72,28,3.57,,,20,Valley Village,4722,One Year,United States,0786-IVLAW,Stayed,0,1,Female,1,Fiber Optic,"34.165783, -118.399795",34.165783,-118.399795,0,108.1,1,0,0,,1,0,0,0,Bank Withdrawal,1,27453,0,Q3,0,3,1,California,1,0,1,66,7238.6,0,235.62,0.0,7474.22,0,1,91607,0 +29,0,35.44,,,40,San Miguel,2429,Month-to-Month,United States,4054-CUMIA,Stayed,1,0,Female,0,,"35.886767, -120.608661",35.886767,-120.608661,1,20.25,0,1,10,Offer D,0,0,1,1,Credit Card,1,2666,0,Q3,1,4,0,California,0,0,0,18,401.95,0,637.92,0.0,1039.87,1,0,93451,0 +33,24,30.06,,,60,Montclair,6354,Two Year,United States,6732-VAILE,Stayed,0,1,Male,1,Cable,"34.072121, -117.698319",34.072121,-117.698319,1,85.95,1,0,10,,1,0,1,1,Credit Card,1,34447,1,Q3,1,5,0,California,1,1,1,70,5931.75,0,2104.2,0.0,8035.95,0,1,91763,0 +44,28,46.9,,,51,Challenge,5122,One Year,United States,0254-WWRKD,Stayed,1,0,Female,1,Cable,"39.461768, -121.195825",39.461768,-121.195825,1,50.55,0,3,1,Offer A,1,0,0,1,Credit Card,1,262,0,Q3,1,5,0,California,0,0,0,67,3431.75,0,3142.3,0.0,6574.05,0,1,95925,0 +32,7,5.67,Other,Don't know,78,Santa Clarita,4512,Month-to-Month,United States,2446-PLQVO,Churned,0,0,Male,1,Fiber Optic,"34.502432, -118.41459",34.502432,-118.41459,0,70.3,0,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,40077,0,Q3,0,2,0,California,0,0,0,1,70.3,0,5.67,0.0,75.97,0,1,91350,1 +34,18,5.63,Competitor,Competitor made better offer,87,San Jose,2895,Month-to-Month,United States,7295-JOMMD,Churned,0,1,Female,1,Fiber Optic,"37.28682, -121.723877",37.28682,-121.723877,0,98.1,0,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,15798,1,Q3,0,1,0,California,1,1,1,4,396.3,0,22.52,0.0,418.82,0,1,95135,1 +27,41,30.92,,,22,Burbank,4545,Month-to-Month,United States,8217-QYOHV,Stayed,0,0,Male,1,Cable,"34.174215, -118.345928",34.174215,-118.345928,0,55.75,0,0,0,Offer E,0,1,1,0,Credit Card,1,29245,1,Q3,0,4,0,California,0,1,0,5,266.95,0,154.6,0.0,421.55,1,1,91505,0 +26,59,39.67,,,43,Blythe,3291,Month-to-Month,United States,2523-EWWZL,Stayed,0,0,Female,1,Fiber Optic,"33.674583, -114.71612",33.674583,-114.71612,1,76.1,0,0,0,Offer C,1,0,1,1,Bank Withdrawal,1,24659,0,Q3,0,3,0,California,0,0,0,27,2093.4,0,1071.09,30.14,3134.35,1,1,92225,0 +52,17,45.2,Dissatisfaction,Network reliability,83,Santa Barbara,2793,Two Year,United States,7253-UVNDW,Churned,0,1,Female,1,DSL,"34.457541, -119.631072",34.457541,-119.631072,0,54.35,0,0,0,,0,0,0,0,Credit Card,1,12741,1,Q3,0,3,0,California,0,0,0,46,2460.15,0,2079.2,0.0,4539.35,0,1,93108,1 +32,26,39.3,,,57,Chico,4483,Month-to-Month,United States,8695-WDYEA,Joined,0,0,Male,1,DSL,"39.681488, -121.83721",39.681488,-121.83721,0,51.25,0,0,0,,0,1,0,0,Credit Card,1,32848,0,Q3,0,4,0,California,0,0,0,1,51.25,0,39.3,0.0,90.55,0,1,95928,0 +78,9,17.13,,,36,Brea,5171,Two Year,United States,3420-ZDBMA,Stayed,0,0,Male,1,Fiber Optic,"33.930199, -117.862898",33.930199,-117.862898,0,71.45,0,0,0,Offer E,0,0,1,0,Credit Card,1,34055,0,Q3,0,4,1,California,0,0,0,5,371.6,0,85.65,0.0,457.25,0,1,92821,0 +60,23,12.19,Dissatisfaction,Limited range of services,95,Maxwell,4739,Month-to-Month,United States,7270-BDIOA,Churned,0,0,Female,1,Fiber Optic,"39.281194, -122.226568",39.281194,-122.226568,0,90.0,1,0,0,,0,0,1,0,Bank Withdrawal,1,1146,1,Q3,0,2,0,California,0,0,1,22,1993.8,0,268.18,0.0,2261.98,0,1,95955,1 +35,23,36.13,,,79,Escondido,5177,One Year,United States,4455-BFSPD,Stayed,0,0,Female,1,Fiber Optic,"33.141265, -116.967221",33.141265,-116.967221,1,101.15,1,0,5,,0,0,0,1,Bank Withdrawal,1,48690,1,Q3,1,3,0,California,1,1,1,61,6383.9,0,2203.93,0.0,8587.83,0,1,92027,0 +56,5,48.37,,,69,Calistoga,4589,Two Year,United States,0164-APGRB,Stayed,0,1,Female,1,Fiber Optic,"38.629618, -122.593216",38.629618,-122.593216,0,114.9,1,0,0,Offer A,1,1,1,0,Bank Withdrawal,1,7384,1,Q3,0,4,0,California,1,1,1,72,8496.7,0,3482.64,0.0,11979.34,0,1,94515,0 +45,19,17.26,,,37,Freedom,3778,Month-to-Month,United States,1482-OXZSY,Stayed,0,0,Male,1,Fiber Optic,"36.936228, -121.785559",36.936228,-121.785559,0,100.4,1,0,0,Offer C,0,1,1,0,Bank Withdrawal,1,4753,0,Q3,0,3,0,California,1,1,1,30,2936.25,0,517.8,0.0,3454.05,0,1,95019,0 +47,0,41.33,,,47,Mill Valley,2691,One Year,United States,3486-NPGST,Stayed,0,0,Female,0,,"37.901371, -122.572024",37.901371,-122.572024,0,19.55,0,0,0,,0,0,0,0,Credit Card,1,28727,0,Q3,0,5,0,California,0,0,0,36,620.75,0,1487.88,0.0,2108.63,0,0,94941,0 +38,29,0.0,,,77,Woodland Hills,5500,Two Year,United States,0230-WEQUW,Stayed,0,1,Male,1,DSL,"34.153733, -118.593408",34.153733,-118.593408,1,56.6,0,0,1,,1,1,1,1,Bank Withdrawal,0,25988,1,Q3,1,4,0,California,0,0,1,66,3789.2,0,0.0,0.0,3789.2,0,1,91364,0 +57,15,0.0,,,33,Wilton,4700,Two Year,United States,2192-CKRLV,Stayed,0,1,Female,1,DSL,"38.392559, -121.225093",38.392559,-121.225093,1,49.2,0,0,2,Offer A,1,1,1,1,Bank Withdrawal,0,5889,0,Q3,1,3,0,California,1,1,0,72,3580.95,0,0.0,0.0,3580.95,0,1,95693,0 +65,22,28.64,,,28,Stockton,5193,One Year,United States,2460-NGXBJ,Stayed,1,0,Male,1,Fiber Optic,"37.902422, -121.440029",37.902422,-121.440029,1,75.2,1,1,8,,0,0,1,1,Credit Card,1,49657,0,Q3,1,5,1,California,0,0,0,11,775.3,0,315.04,0.0,1090.34,0,1,95206,0 +33,0,13.13,,,27,Maywood,4464,One Year,United States,1561-BWHIN,Stayed,1,0,Male,0,,"33.988572, -118.186565",33.988572,-118.186565,1,19.8,0,1,1,Offer D,0,0,0,1,Credit Card,1,28094,0,Q3,1,5,0,California,0,0,0,19,344.5,0,249.47,0.0,593.97,0,0,90270,0 +69,19,7.74,Competitor,Competitor had better devices,67,Dana Point,4531,Month-to-Month,United States,1976-CFOCS,Churned,0,0,Female,1,DSL,"33.477923, -117.705314",33.477923,-117.705314,1,46.0,0,0,1,,0,0,0,1,Bank Withdrawal,1,27730,0,Q3,1,1,1,California,0,0,0,1,46.0,0,7.74,0.0,53.74,0,1,92629,1 +45,16,0.0,,,24,Fort Irwin,5374,Two Year,United States,2162-FRZAA,Stayed,1,1,Male,1,DSL,"35.349241, -116.770281",35.349241,-116.770281,1,39.35,0,2,7,Offer B,1,0,0,1,Bank Withdrawal,0,9465,1,Q3,1,5,0,California,0,0,0,63,2395.05,0,0.0,0.0,2395.05,0,1,92310,0 +36,13,4.51,Price,Price too high,93,Sunnyvale,4940,Month-to-Month,United States,2719-BDAQO,Churned,0,0,Male,1,Fiber Optic,"37.378541, -122.020456",37.378541,-122.020456,0,93.85,0,0,0,,0,1,0,0,Bank Withdrawal,1,64010,0,Q3,0,1,0,California,1,1,1,17,1625.65,0,76.67,0.0,1702.32,0,1,94086,1 +53,3,1.8,,,28,Blue Lake,5385,Month-to-Month,United States,6898-MDLZW,Stayed,0,0,Male,1,DSL,"40.94338, -123.831799",40.94338,-123.831799,0,53.75,0,0,0,Offer D,1,0,1,0,Credit Card,1,1584,1,Q3,0,5,0,California,0,0,0,12,648.65,0,21.6,0.0,670.25,0,1,95525,0 +71,25,36.71,,,40,Santa Ysabel,5084,Month-to-Month,United States,5647-FXOTP,Stayed,0,1,Female,1,Fiber Optic,"33.174725, -116.743329",33.174725,-116.743329,1,105.9,1,0,1,Offer B,1,0,1,1,Bank Withdrawal,1,1143,0,Q3,1,5,1,California,1,1,1,60,6401.25,110,2202.6,0.0,8713.85,0,0,92070,0 +80,21,21.37,,,41,Menlo Park,3533,Month-to-Month,United States,2077-MPJQO,Stayed,0,0,Male,1,Fiber Optic,"37.449551, -122.183762",37.449551,-122.183762,1,75.4,1,0,2,,0,0,1,1,Bank Withdrawal,1,39062,0,Q3,1,4,1,California,0,0,0,7,533.05,0,149.59,0.0,682.64,0,1,94025,0 +37,0,24.89,,,66,Summerland,4194,Month-to-Month,United States,5396-IZEPB,Stayed,0,0,Male,0,,"34.420998, -119.60137",34.420998,-119.60137,0,19.7,0,0,0,Offer E,0,0,0,0,Credit Card,1,576,0,Q3,0,4,0,California,0,0,0,9,180.7,0,224.01,0.0,404.71,0,0,93067,0 +45,26,15.23,,,30,Burnt Ranch,4675,Two Year,United States,9499-XPZXM,Stayed,0,0,Female,1,DSL,"40.854512, -123.450097",40.854512,-123.450097,1,64.75,1,0,7,,1,1,0,1,Bank Withdrawal,1,485,1,Q3,1,3,0,California,0,0,0,72,4804.75,0,1096.56,0.0,5901.31,0,1,95527,0 +38,16,0.0,,,36,Grand Terrace,3194,Month-to-Month,United States,6661-EIPZC,Stayed,1,0,Female,1,DSL,"34.029175, -117.307211",34.029175,-117.307211,1,29.5,0,1,6,,0,0,1,1,Credit Card,0,11024,1,Q3,1,4,0,California,0,0,0,48,1423.05,0,0.0,0.0,1423.05,0,1,92313,0 +36,57,28.47,,,61,Compton,5737,Two Year,United States,2599-CIPQE,Stayed,1,1,Male,1,Fiber Optic,"33.88151, -118.234451",33.88151,-118.234451,1,109.3,0,3,4,,1,1,0,1,Credit Card,1,47305,1,Q3,1,3,0,California,1,1,1,71,7782.85,70,2021.37,0.0,9874.22,0,0,90220,0 +35,19,34.53,,,41,Long Beach,5647,One Year,United States,5149-QYTTU,Stayed,1,1,Female,1,Fiber Optic,"33.771612, -118.143866",33.771612,-118.143866,1,95.15,1,1,3,Offer A,1,1,1,1,Credit Card,1,19034,1,Q3,1,3,0,California,0,0,0,71,6770.85,0,2451.63,0.0,9222.48,0,0,90814,0 +28,48,10.06,,,33,Pollock Pines,3885,Month-to-Month,United States,3088-LHEFH,Stayed,0,0,Female,1,Fiber Optic,"38.733908, -120.453416",38.733908,-120.453416,0,79.0,1,0,0,Offer D,0,1,1,0,Bank Withdrawal,1,8577,0,Q3,0,3,0,California,0,0,0,11,929.3,0,110.66,0.0,1039.96,1,1,95726,0 +55,20,39.32,,,36,Covina,5034,One Year,United States,8738-JOKAR,Stayed,0,0,Female,1,Cable,"34.097345, -117.906736",34.097345,-117.906736,0,67.7,0,0,0,,1,1,1,0,Credit Card,1,33817,1,Q3,0,4,0,California,1,1,0,42,2882.25,0,1651.44,0.0,4533.69,0,1,91722,0 +26,19,28.77,Competitor,Competitor made better offer,73,San Diego,4939,Month-to-Month,United States,0219-YTZUE,Churned,0,1,Male,1,Fiber Optic,"32.85723, -117.209769",32.85723,-117.209774,1,84.8,1,0,5,Offer E,1,0,1,1,Bank Withdrawal,1,34902,0,Q3,1,3,0,California,0,1,0,4,371.9,0,115.08,0.0,486.98,1,1,92122,1 +21,82,42.58,,,41,Gilroy,5036,Month-to-Month,United States,0377-JBKKT,Stayed,1,0,Male,1,DSL,"37.03889, -121.528955",37.03889,-121.528955,1,57.95,0,3,9,Offer D,1,1,1,1,Credit Card,1,49968,1,Q3,1,3,0,California,0,1,0,22,1271.8,0,936.76,0.0,2208.56,1,1,95020,0 +44,23,0.0,,,27,Westport,6018,Month-to-Month,United States,9074-KGVOX,Stayed,1,0,Male,1,DSL,"39.724433, -123.767578",39.724433,-123.767578,1,39.45,0,3,10,,0,1,1,1,Credit Card,0,309,0,Q3,1,3,0,California,0,0,1,50,2021.35,0,0.0,0.0,2021.35,0,1,95488,0 +44,0,35.86,,,79,Novato,3071,One Year,United States,3594-BDSOA,Stayed,0,0,Female,0,,"38.112166, -122.634384",38.112166,-122.634384,1,20.4,0,0,6,,0,0,0,1,Credit Card,1,24741,0,Q3,1,5,0,California,0,0,0,24,482.8,0,860.64,0.0,1343.44,0,0,94947,0 +35,0,34.79,Competitor,Competitor made better offer,84,Bolinas,5890,Month-to-Month,United States,6121-VZNQB,Churned,0,0,Female,0,,"37.943087, -122.72379",37.943087,-122.72379,0,19.1,0,0,0,,0,0,1,0,Credit Card,1,1573,0,Q3,0,2,0,California,0,0,0,1,19.1,0,34.79,0.0,53.89,0,0,94924,1 +22,59,18.7,,,26,Penryn,5694,Month-to-Month,United States,1728-BQDMA,Joined,0,0,Female,1,DSL,"38.859093, -121.182872",38.859093,-121.182872,0,44.45,0,0,0,Offer E,0,0,0,0,Bank Withdrawal,1,2048,0,Q3,0,3,0,California,0,0,0,2,82.7,0,37.4,0.0,120.1,1,1,95663,0 +75,26,0.0,Other,Poor expertise of online support,91,Reseda,4972,Month-to-Month,United States,6702-OHFWR,Churned,0,1,Male,1,DSL,"34.200175, -118.540958",34.200175,-118.540958,0,43.3,0,0,0,Offer E,1,0,1,0,Bank Withdrawal,0,68018,0,Q3,0,3,1,California,1,0,0,1,43.3,0,0.0,0.0,43.3,0,1,91335,1 +76,22,19.18,Dissatisfaction,Network reliability,81,Bayside,2508,Month-to-Month,United States,3372-KWFBM,Churned,0,0,Male,1,Fiber Optic,"40.825486, -124.049485",40.825486,-124.049485,0,86.6,1,0,0,,0,0,1,0,Bank Withdrawal,1,1689,0,Q3,0,3,1,California,0,0,1,16,1281.0,0,306.88,0.0,1587.88,0,1,95524,1 +79,29,23.33,,,63,Glenn,6020,Two Year,United States,1728-CXQBE,Stayed,0,1,Male,1,Fiber Optic,"39.597975, -122.032248",39.597975,-122.032248,1,94.25,1,0,9,Offer B,1,0,1,1,Bank Withdrawal,1,1454,0,Q3,1,3,1,California,1,0,0,64,6081.4,0,1493.12,0.0,7574.52,0,1,95943,0 +70,20,44.08,,,69,San Jose,5527,One Year,United States,3452-ABWRL,Stayed,0,0,Male,1,Fiber Optic,"37.424655, -121.74841",37.424655,-121.74841,0,86.05,1,0,0,,0,0,1,0,Credit Card,1,40568,0,Q3,0,3,1,California,0,0,1,47,3865.6,0,2071.76,0.0,5937.36,0,1,95132,0 +53,11,46.49,,,43,Winchester,4625,One Year,United States,1136-XGEQU,Stayed,0,1,Female,1,DSL,"33.657433, -117.04254",33.657433,-117.04254,1,84.15,1,0,9,Offer B,1,0,1,1,Credit Card,1,4093,1,Q3,1,3,0,California,1,1,1,50,4164.4,0,2324.5,0.0,6488.9,0,1,92596,0 +56,15,20.27,,,30,Marina Del Rey,3192,Two Year,United States,8434-PNQZX,Stayed,0,1,Female,1,DSL,"33.977468, -118.445475",33.977468,-118.445475,0,78.45,1,0,0,Offer B,0,0,1,0,Credit Card,1,18058,1,Q3,0,4,0,California,1,1,1,42,3373.4,0,851.34,0.0,4224.74,0,1,90292,0 +40,23,0.0,,,43,Marysville,3970,Month-to-Month,United States,9754-CLVZW,Stayed,1,0,Female,1,Cable,"39.19514, -121.503883",39.19514,-121.503883,1,38.85,0,3,4,Offer C,1,1,0,1,Credit Card,0,38091,1,Q3,1,4,0,California,0,0,0,26,1025.15,30,0.0,0.0,1055.15,0,0,95901,0 +42,13,14.7,Competitor,Competitor had better devices,91,Valley Ford,2960,Month-to-Month,United States,3097-NNSPB,Churned,0,0,Female,1,DSL,"38.339996, -122.935056",38.339996,-122.935056,0,49.05,0,0,0,Offer E,1,0,1,0,Credit Card,1,66,0,Q3,0,1,0,California,0,0,0,2,91.1,40,29.4,0.0,160.5,0,0,94972,1 +53,0,31.26,,,54,Adelanto,5403,Month-to-Month,United States,3486-KHMLI,Stayed,1,0,Male,0,,"34.667815, -117.536183",34.667815,-117.536183,0,24.7,1,1,0,Offer D,0,0,0,0,Credit Card,1,18980,0,Q3,0,4,0,California,0,0,0,21,467.15,0,656.46,0.0,1123.61,0,0,92301,0 +22,0,2.44,,,71,Glendale,4529,Two Year,United States,9257-AZMTZ,Stayed,1,0,Female,0,,"34.13658, -118.245839",34.13658,-118.245839,1,20.1,0,1,10,,0,0,0,1,Bank Withdrawal,1,41390,0,Q3,1,4,0,California,0,0,0,52,1078.75,0,126.88,17.05,1188.58,1,0,91205,0 +32,0,48.41,,,43,Santa Cruz,5293,One Year,United States,8717-VCTXJ,Stayed,0,0,Male,0,,"37.031404, -121.981865",37.031404,-121.981865,0,19.55,0,0,0,,0,0,1,0,Credit Card,1,8365,0,Q3,0,3,0,California,0,0,0,42,839.4,0,2033.22,12.16,2860.46,0,0,95065,0 +49,0,24.53,,,23,Oroville,5967,Month-to-Month,United States,1925-GMVBW,Stayed,0,0,Female,0,,"39.624561, -121.552866",39.624561,-121.552866,0,20.55,0,0,0,,0,0,0,0,Credit Card,1,17782,0,Q3,0,3,0,California,0,0,0,5,96.1,0,122.65,0.0,218.75,0,0,95965,0 +24,47,9.97,,,23,La Mirada,4999,Month-to-Month,United States,2507-QZPQS,Stayed,0,0,Male,1,Fiber Optic,"33.902045, -118.008961",33.902045,-118.008961,0,95.7,1,0,0,,1,0,0,0,Bank Withdrawal,1,47568,1,Q3,0,5,0,California,1,1,0,15,1451.1,0,149.55,0.0,1600.65,1,1,90638,0 +41,27,47.48,,,72,Kelseyville,5905,One Year,United States,2931-XIQBR,Stayed,1,1,Female,1,Fiber Optic,"38.93496, -122.792243",38.93496,-122.792243,1,103.05,0,3,7,,0,0,0,1,Credit Card,1,9902,1,Q3,1,4,0,California,1,1,1,50,5153.5,0,2374.0,0.0,7527.5,0,1,95451,0 +75,29,17.65,,,39,Pioneertown,5570,Month-to-Month,United States,2786-GCDPI,Stayed,0,1,Female,1,Fiber Optic,"34.201108, -116.593456",34.201108,-116.593456,0,104.95,1,0,0,Offer B,0,0,1,0,Bank Withdrawal,1,354,1,Q3,0,5,1,California,1,0,1,50,5222.35,0,882.5,0.0,6104.85,0,1,92268,0 +64,12,0.0,Competitor,Competitor offered more data,92,Aptos,4044,Month-to-Month,United States,2027-OAQQC,Churned,0,1,Female,1,DSL,"37.013471, -121.877877",37.013471,-121.877877,0,49.05,0,0,0,Offer B,0,0,1,0,Bank Withdrawal,0,24227,0,Q3,0,1,0,California,1,1,1,43,2076.2,0,0.0,20.29,2055.91,0,1,95003,1 +63,0,44.53,,,29,Palmdale,2642,Month-to-Month,United States,7706-DZNKK,Stayed,0,0,Male,0,,"34.613476, -118.256358",34.613476,-118.256358,0,20.45,0,0,0,Offer D,0,0,1,0,Credit Card,1,34045,0,Q3,0,4,0,California,0,0,0,11,237.3,0,489.83,0.0,727.13,0,0,93551,0 +58,0,48.56,,,59,Topanga,4681,Two Year,United States,2418-TPEUN,Stayed,1,0,Female,0,,"34.115192, -118.61017",34.115192,-118.61017,1,19.8,0,1,2,Offer B,0,0,1,1,Credit Card,1,5451,0,Q3,1,3,0,California,0,0,0,56,1119.9,0,2719.36,0.0,3839.26,0,0,90290,0 +68,25,38.5,,,64,Knights Landing,5129,Two Year,United States,2988-GBIVW,Stayed,0,0,Female,1,Fiber Optic,"38.875508, -121.765866",38.875508,-121.765866,1,90.85,1,0,10,,0,1,1,1,Bank Withdrawal,1,1793,0,Q3,1,4,1,California,1,1,0,70,6470.1,0,2695.0,0.0,9165.1,0,1,95645,0 +37,9,11.35,Attitude,Attitude of support person,77,Covina,5687,Month-to-Month,United States,0322-YINQP,Churned,0,0,Male,1,DSL,"34.084747, -117.886844",34.084747,-117.886844,0,48.55,0,0,0,,0,1,1,0,Credit Card,1,17554,0,Q3,0,1,0,California,0,0,0,1,48.55,0,11.35,0.0,59.9,0,1,91723,1 +65,22,25.19,,,60,San Miguel,3594,Two Year,United States,2573-GYRUU,Stayed,0,1,Male,1,Fiber Optic,"35.886767, -120.608661",35.886767,-120.608661,1,91.05,1,0,1,,0,0,1,1,Credit Card,1,2666,0,Q3,1,4,1,California,1,1,0,48,4370.75,0,1209.12,0.0,5579.87,0,1,93451,0 +24,51,48.1,,,23,Canoga Park,4106,One Year,United States,7100-FQPRV,Stayed,0,0,Male,1,DSL,"34.19829, -118.602203",34.19829,-118.602203,1,71.9,1,0,5,Offer B,0,1,1,1,Credit Card,1,23519,1,Q3,1,3,0,California,1,1,0,43,3173.35,0,2068.3,0.0,5241.65,1,1,91303,0 +57,0,27.37,,,57,Wofford Heights,4462,Month-to-Month,United States,7874-ECPQJ,Stayed,1,0,Female,0,,"35.690535, -118.552784",35.690535,-118.552784,0,20.05,0,2,0,,0,0,1,0,Bank Withdrawal,1,2515,0,Q3,0,5,0,California,0,0,0,4,85.5,0,109.48,0.0,194.98,0,0,93285,0 +69,9,17.87,Competitor,Competitor offered more data,96,Sacramento,5748,Month-to-Month,United States,9776-CLUJA,Churned,0,0,Female,1,Fiber Optic,"38.486502, -121.334051",38.486502,-121.334051,1,77.5,1,0,1,,0,1,1,1,Bank Withdrawal,1,11396,0,Q3,1,1,1,California,0,0,0,51,3807.35,0,911.37,0.0,4718.72,0,1,95829,1 +30,0,25.98,,,75,Deer Park,4386,Two Year,United States,4883-KCPZJ,Stayed,1,0,Female,0,,"38.554383, -122.474773",38.554383,-122.474773,1,25.25,1,3,9,Offer D,0,0,0,1,Credit Card,1,223,0,Q3,1,3,0,California,0,0,0,22,555.4,0,571.56,0.0,1126.96,0,0,94576,0 +42,24,5.68,,,64,Carmel By The Sea,5718,Two Year,United States,9405-GPBBG,Stayed,0,1,Female,1,Fiber Optic,"36.554618, -121.922239",36.554618,-121.922239,0,110.5,1,0,0,,1,0,1,0,Credit Card,1,2966,1,Q3,0,5,0,California,1,1,1,64,7069.25,60,363.52,0.0,7492.77,0,0,93921,0 +76,22,3.66,,,32,Los Angeles,4745,Month-to-Month,United States,9699-UBQFS,Stayed,0,0,Female,1,Fiber Optic,"34.108833, -118.229715",34.108833,-118.229715,1,94.5,1,0,4,,1,1,1,1,Bank Withdrawal,1,47534,0,Q3,1,3,1,California,0,0,1,43,4156.8,0,157.38,0.0,4314.18,0,1,90065,0 +56,18,48.68,,,49,Sonora,5233,Month-to-Month,United States,0428-IKYCP,Stayed,0,1,Male,1,Fiber Optic,"37.982716, -120.343732",37.982716,-120.343732,1,87.0,0,0,9,,0,0,1,1,Bank Withdrawal,1,25340,0,Q3,1,4,0,California,0,0,1,22,1850.65,0,1070.96,0.0,2921.61,0,1,95370,0 +27,0,39.39,,,63,San Jose,2706,Month-to-Month,United States,4860-YZGZM,Stayed,0,0,Male,0,,"37.316146, -121.936285",37.316146,-121.936285,0,20.0,0,0,0,,0,0,0,0,Bank Withdrawal,1,32804,0,Q3,0,3,0,California,0,0,0,10,185.4,0,393.9,0.0,579.3,1,0,95128,0 +26,0,42.67,,,47,Stevenson Ranch,3153,Two Year,United States,2005-DWQZJ,Stayed,1,0,Female,0,,"34.364153, -118.615583",34.364153,-118.615583,1,19.05,0,1,1,,0,0,0,1,Credit Card,1,9937,0,Q3,1,3,0,California,0,0,0,8,201.7,0,341.36,0.0,543.06,1,0,91381,0 +42,0,31.49,,,77,Soledad,5897,One Year,United States,6248-BSHKG,Stayed,1,0,Male,0,,"36.414216, -121.360597",36.414216,-121.360597,1,20.4,0,3,7,Offer B,0,0,0,1,Credit Card,1,13003,0,Q3,1,3,0,California,0,0,0,61,1226.45,0,1920.89,0.0,3147.34,0,0,93960,0 +47,0,4.53,,,46,Burbank,5491,Month-to-Month,United States,1984-GPTEH,Stayed,0,0,Female,0,,"34.169706, -118.323548",34.169706,-118.323548,0,25.15,1,0,0,,0,0,0,0,Bank Withdrawal,1,18539,0,Q3,0,4,0,California,0,0,0,29,702.0,0,131.37,0.0,833.37,0,0,91506,0 +33,10,18.72,,,27,Susanville,5984,Month-to-Month,United States,9626-VFRGG,Stayed,1,0,Female,1,Fiber Optic,"40.559177, -120.612113",40.559177,-120.612113,0,88.5,1,2,0,,1,0,1,0,Bank Withdrawal,1,19440,0,Q3,0,3,0,California,0,0,1,41,3645.05,0,767.52,0.0,4412.57,0,1,96130,0 +75,24,38.59,,,50,Jackson,4442,Two Year,United States,7924-GJZFI,Stayed,0,0,Female,1,Fiber Optic,"38.336216, -120.76901",38.336216,-120.76901,1,69.3,0,0,7,,0,0,1,1,Bank Withdrawal,1,6202,0,Q3,1,4,1,California,0,0,0,25,1813.1,0,964.75,0.0,2777.85,0,1,95642,0 +26,59,41.05,,,48,Santa Maria,5025,Two Year,United States,2521-NPUZR,Stayed,0,1,Male,1,Fiber Optic,"34.95934, -120.490081",34.95934,-120.490081,1,101.0,0,0,9,Offer A,1,1,0,1,Credit Card,1,43684,1,Q3,1,3,0,California,1,1,0,70,7085.5,0,2873.5,0.0,9959.0,1,1,93458,0 +35,27,9.74,,,67,San Francisco,4275,Month-to-Month,United States,4029-HPFVY,Joined,0,0,Male,1,Fiber Optic,"37.781304, -122.461522",37.781304,-122.461522,0,70.3,0,0,0,,0,0,1,0,Credit Card,1,38955,0,Q3,0,4,0,California,0,0,0,3,220.4,0,29.22,0.0,249.62,0,1,94118,0 +48,22,9.98,,,32,Gualala,4115,Month-to-Month,United States,6377-WHAOX,Stayed,0,1,Female,1,Fiber Optic,"38.848082, -123.50608",38.848082,-123.50608,1,106.15,1,0,5,Offer B,1,0,1,1,Bank Withdrawal,1,1916,0,Q3,1,3,0,California,1,1,1,60,6411.25,0,598.8,0.0,7010.05,0,1,95445,0 +62,4,0.0,,,32,Hat Creek,5614,Month-to-Month,United States,3082-VQXNH,Joined,0,0,Male,1,DSL,"40.789799, -121.474529",40.789799,-121.474529,1,29.8,0,0,1,Offer E,1,0,0,1,Credit Card,0,397,0,Q3,1,3,0,California,0,0,0,3,94.4,0,0.0,0.0,94.4,0,1,96040,0 +43,23,26.13,,,61,Los Gatos,3280,Month-to-Month,United States,1689-YQBYY,Stayed,1,0,Female,1,Fiber Optic,"37.222842, -121.988727",37.222842,-121.988727,0,76.6,1,1,0,Offer D,0,0,1,0,Bank Withdrawal,1,13290,0,Q3,0,3,0,California,0,0,0,12,893.0,0,313.56,0.0,1206.56,0,1,95030,0 +71,3,2.26,Other,Don't know,67,Big Bend,2491,Month-to-Month,United States,2055-PDADH,Churned,0,0,Female,1,Fiber Optic,"41.096569, -121.879082",41.096569,-121.879082,0,70.4,0,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,265,0,Q3,0,3,1,California,0,0,0,3,204.7,0,6.78,0.0,211.48,0,1,96011,1 +54,0,37.67,,,21,Garden Grove,5137,Two Year,United States,4979-HPRFL,Stayed,1,0,Male,0,,"33.786738, -117.982564",33.786738,-117.982564,1,24.15,1,2,1,Offer B,0,0,0,1,Bank Withdrawal,1,31428,0,Q3,1,4,0,California,0,0,0,56,1402.25,0,2109.52,29.41,3482.36,0,0,92841,0 +24,48,25.71,,,39,Rancho Palos Verdes,3360,Month-to-Month,United States,0106-GHRQR,Stayed,0,1,Male,1,DSL,"33.753146, -118.367459",33.753146,-118.367459,0,71.4,1,0,0,,1,0,1,0,Bank Withdrawal,1,41263,0,Q3,0,5,0,California,1,1,0,16,1212.1,0,411.36,0.0,1623.46,1,1,90275,0 +45,0,23.95,,,52,Stevenson Ranch,2902,Two Year,United States,9938-PRCVK,Stayed,1,0,Female,0,,"34.364153, -118.615583",34.364153,-118.615583,1,19.7,0,1,1,,0,0,0,1,Bank Withdrawal,1,9937,0,Q3,1,3,0,California,0,0,0,41,804.25,0,981.95,0.0,1786.2,0,0,91381,0 +68,30,30.23,Competitor,Competitor had better devices,85,Shaver Lake,3067,Month-to-Month,United States,1415-YFWLT,Churned,0,0,Female,1,Fiber Optic,"37.223, -119.001021",37.223,-119.001021,0,89.3,0,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,642,0,Q3,0,1,1,California,1,0,1,1,89.3,0,30.23,0.0,119.53,0,1,93664,1 +73,20,34.24,,,29,Riverside,4001,One Year,United States,5756-OZRIO,Stayed,0,0,Male,1,DSL,"33.9108, -117.398153",33.9108,-117.398153,1,64.05,1,0,9,,1,0,0,1,Bank Withdrawal,1,46550,0,Q3,1,4,1,California,1,1,0,61,3902.6,0,2088.64,0.0,5991.24,0,1,92504,0 +47,26,32.74,Price,Long distance charges,91,Quincy,3809,Month-to-Month,United States,4351-QLCSU,Churned,0,0,Female,1,DSL,"39.971228, -121.041166",39.971228,-121.041166,0,55.0,0,0,0,,0,0,1,0,Credit Card,1,6189,0,Q3,0,1,0,California,0,0,1,1,55.0,0,32.74,0.0,87.74,0,1,95971,1 +53,10,36.82,,,65,Garden Grove,4017,Two Year,United States,8015-IHCGW,Stayed,1,1,Female,1,Fiber Optic,"33.766476, -117.969795",33.766476,-117.969795,1,115.5,1,1,1,Offer A,1,1,1,1,Bank Withdrawal,1,23481,1,Q3,1,4,0,California,1,1,1,72,8425.15,0,2651.04,42.29,11033.9,0,1,92844,0 +37,0,37.4,,,61,Anaheim,2233,One Year,United States,4632-PAOYU,Stayed,1,0,Male,0,,"33.850452, -117.726668",33.850452,-117.726668,1,19.95,0,1,1,Offer D,0,0,0,1,Credit Card,1,19629,0,Q3,1,3,0,California,0,0,0,22,433.5,0,822.8,0.0,1256.3,0,0,92808,0 +42,3,18.66,,,74,West Hills,5945,Two Year,United States,9680-NIAUV,Stayed,0,1,Female,1,Fiber Optic,"34.199787, -118.68493",34.199787,-118.68493,1,109.7,1,0,7,Offer A,1,1,0,1,Credit Card,1,23637,0,Q3,1,4,0,California,1,1,1,72,8129.3,0,1343.52,0.0,9472.82,0,1,91307,0 +64,0,35.24,,,59,Woody,4517,Month-to-Month,United States,2480-JZOSN,Joined,0,0,Female,0,,"35.710244, -118.881679",35.710244,-118.881679,1,20.65,0,0,8,,0,0,1,1,Credit Card,1,88,0,Q3,1,4,0,California,0,0,0,1,20.65,0,35.24,0.0,55.89,0,0,93287,0 +33,7,21.03,,,44,Wilseyville,4423,One Year,United States,6994-ORCWG,Stayed,0,0,Female,1,DSL,"38.392686, -120.415951",38.392686,-120.415951,0,54.25,1,0,0,Offer D,1,0,1,0,Mailed Check,1,435,0,Q3,0,5,0,California,0,0,0,14,773.2,0,294.42,0.0,1067.62,0,1,95257,0 +30,0,5.84,,,75,Lakewood,4484,Month-to-Month,United States,5774-XZTQC,Stayed,1,0,Female,0,,"33.841027, -118.078097",33.841027,-118.078097,1,20.45,0,1,3,Offer E,0,0,0,1,Credit Card,1,20890,0,Q3,1,4,0,California,0,0,0,7,150.75,0,40.88,0.0,191.63,0,0,90715,0 +60,0,18.14,,,35,Sacramento,4220,One Year,United States,2122-SZZZD,Stayed,0,0,Male,0,,"38.646209, -121.52446",38.646209,-121.52446,0,19.5,0,0,0,,0,0,0,0,Credit Card,1,8403,0,Q3,0,4,0,California,0,0,0,44,835.5,0,798.16,0.0,1633.66,0,0,95834,0 +24,76,17.18,,,68,Dunlap,4850,One Year,United States,2040-OBMLJ,Stayed,0,0,Male,1,Fiber Optic,"36.789213, -119.140338",36.789213,-119.140338,0,81.7,1,0,0,,0,0,0,0,Credit Card,1,506,1,Q3,0,5,0,California,0,0,0,31,2548.65,0,532.58,0.0,3081.23,1,1,93621,0 +40,23,38.22,,,72,Mission Viejo,5770,Two Year,United States,5494-WOZRZ,Stayed,0,1,Female,1,DSL,"33.60693, -117.644253",33.60693,-117.644253,1,82.0,0,0,0,,0,1,1,1,Credit Card,1,46227,1,Q3,0,3,0,California,1,1,1,71,5999.85,0,2713.62,0.0,8713.47,0,1,92692,0 +77,29,36.78,Attitude,Attitude of support person,71,Clearlake,2097,Month-to-Month,United States,6769-DYBQN,Churned,0,0,Male,1,Fiber Optic,"38.965804, -122.631779",38.965804,-122.631779,0,85.0,0,0,0,,0,1,0,0,Bank Withdrawal,1,13485,0,Q3,0,1,1,California,1,1,0,46,3969.4,0,1691.88,0.0,5661.28,0,1,95422,1 +76,10,47.34,Attitude,Attitude of support person,69,San Diego,4105,Month-to-Month,United States,0265-EDXBD,Churned,0,0,Male,1,Fiber Optic,"32.85723, -117.209757",32.85723,-117.209774,1,74.9,1,0,2,Offer C,0,0,1,1,Bank Withdrawal,1,34902,0,Q3,1,2,1,California,0,0,0,32,2303.35,0,1514.88,0.0,3818.23,0,1,92122,1 +56,0,13.51,,,79,Ahwahnee,2067,Month-to-Month,United States,8749-CLJXC,Joined,0,0,Male,0,,"37.375816, -119.739935",37.375816,-119.739935,0,20.05,0,0,0,,0,0,0,0,Credit Card,1,1968,0,Q3,0,5,0,California,0,0,0,1,20.05,0,13.51,0.0,33.56,0,0,93601,0 +33,28,9.21,,,23,La Puente,4616,One Year,United States,7820-ZYGNY,Stayed,0,0,Male,1,Fiber Optic,"34.038983, -117.991372",34.038983,-117.991372,0,90.45,1,0,0,,1,0,0,0,Credit Card,1,30802,0,Q3,0,3,0,California,1,1,0,63,5825.5,100,580.23,0.0,6505.73,0,0,91746,0 +80,17,14.49,,,25,Laguna Beach,4184,One Year,United States,4676-MQUEA,Stayed,0,1,Male,1,Fiber Optic,"33.570023, -117.773669",33.570023,-117.773669,1,101.9,1,0,9,,1,1,1,1,Bank Withdrawal,1,25206,0,Q3,1,3,1,California,0,0,1,50,5265.5,0,724.5,0.0,5990.0,0,1,92651,0 +62,0,28.28,,,44,Anaheim,2400,Month-to-Month,United States,1423-BMPBQ,Joined,1,0,Female,0,,"33.850452, -117.726668",33.850452,-117.726668,1,19.0,0,1,1,Offer E,0,0,1,1,Credit Card,1,19629,0,Q3,1,4,0,California,0,0,0,1,19.0,0,28.28,0.0,47.28,0,0,92808,0 +63,6,13.14,,,31,Rancho Palos Verdes,3999,Month-to-Month,United States,9500-LTVBP,Stayed,0,0,Female,1,Fiber Optic,"33.753146, -118.367459",33.753146,-118.367459,0,80.05,1,0,0,Offer C,0,0,0,0,Credit Card,1,41263,1,Q3,0,5,0,California,0,0,0,35,2835.9,0,459.9,0.0,3295.8,0,1,90275,0 +22,59,33.53,Competitor,Competitor made better offer,90,San Diego,5866,One Year,United States,4576-CSAJH,Churned,0,0,Male,1,DSL,"32.898613, -117.202937",32.898613,-117.202937,0,55.15,0,0,0,,1,0,1,0,Credit Card,1,4258,1,Q3,0,3,0,California,0,0,0,22,1193.05,0,737.66,0.0,1930.71,1,1,92121,1 +53,11,4.67,Attitude,Attitude of support person,72,Brea,3947,Month-to-Month,United States,6086-ESGRL,Churned,0,0,Female,1,Fiber Optic,"33.930199, -117.862898",33.930199,-117.862898,0,80.15,0,0,0,Offer E,0,0,0,0,Credit Card,1,34055,0,Q3,0,1,0,California,1,1,0,1,80.15,0,4.67,0.0,84.82,0,1,92821,1 +31,0,18.81,,,52,Aptos,2810,Month-to-Month,United States,2111-DWYHN,Joined,0,0,Male,0,,"37.013471, -121.877877",37.013471,-121.877877,0,21.1,0,0,0,,0,0,0,0,Credit Card,1,24227,0,Q3,0,5,0,California,0,0,0,1,21.1,0,18.81,0.0,39.91,0,0,95003,0 +45,14,9.85,,,65,South Gate,2719,One Year,United States,8952-WCVCD,Stayed,0,1,Female,1,Fiber Optic,"33.944624, -118.192615",33.944624,-118.192615,1,104.45,0,0,2,Offer B,1,1,1,1,Bank Withdrawal,1,96267,0,Q3,1,3,0,California,1,1,1,41,4162.05,0,403.85,0.0,4565.9,0,1,90280,0 +79,24,48.02,,,73,Burbank,4828,Month-to-Month,United States,1028-FFNJK,Stayed,0,0,Male,1,Fiber Optic,"34.213049, -118.317651",34.213049,-118.317651,1,101.5,1,0,1,Offer C,0,0,1,1,Bank Withdrawal,1,25882,1,Q3,1,5,1,California,1,0,1,30,2917.65,0,1440.6,0.0,4358.25,0,1,91504,0 +77,3,7.92,Other,Moved,65,Nipomo,4113,Month-to-Month,United States,3757-NJYBX,Churned,0,1,Male,1,Fiber Optic,"35.050345, -120.489599",35.050345,-120.489599,1,106.35,1,0,3,,1,0,0,1,Bank Withdrawal,1,15405,0,Q3,1,2,1,California,1,0,1,32,3520.75,0,253.44,0.0,3774.19,0,1,93444,1 +62,0,7.67,,,56,Alameda,2610,Two Year,United States,9975-GPKZU,Stayed,1,0,Male,0,,"37.774633, -122.274434",37.774633,-122.274434,1,19.75,0,3,0,,0,0,0,1,Credit Card,1,58555,0,Q3,0,4,0,California,0,0,0,46,856.5,0,352.82,0.0,1209.32,0,0,94501,0 +35,14,11.5,,,69,La Mesa,4867,Month-to-Month,United States,2215-ZAFGX,Stayed,0,0,Male,1,Fiber Optic,"32.782501, -117.01611",32.782501,-117.01611,0,85.5,1,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,24005,0,Q3,0,5,0,California,0,0,1,9,791.7,0,103.5,0.0,895.2,0,1,91942,0 +60,5,20.11,,,72,Firebaugh,3613,Month-to-Month,United States,9780-FKVVF,Stayed,0,0,Male,1,DSL,"36.785618, -120.625382",36.785618,-120.625382,0,59.15,0,0,0,Offer E,0,1,1,0,Bank Withdrawal,1,9491,0,Q3,0,3,0,California,1,1,0,6,336.7,0,120.66,0.0,457.36,0,1,93622,0 +76,5,43.04,Competitor,Competitor offered more data,67,Hat Creek,5915,Month-to-Month,United States,2302-ANTDP,Churned,0,1,Female,1,Fiber Optic,"40.789799, -121.474529",40.789799,-121.474529,1,117.45,1,0,9,,1,1,0,1,Bank Withdrawal,1,397,1,Q3,1,1,1,California,1,0,1,48,5438.9,0,2065.92,0.0,7504.82,0,1,96040,1 +35,11,13.68,Competitor,Competitor had better devices,67,Taft,4469,Month-to-Month,United States,3211-ILJTT,Churned,0,0,Male,1,Fiber Optic,"35.184837, -119.402525",35.184837,-119.402525,1,70.4,0,0,1,,0,0,1,1,Bank Withdrawal,1,14937,0,Q3,1,1,0,California,0,0,0,17,1214.05,0,232.56,0.0,1446.61,0,1,93268,1 +23,73,16.77,,,55,Midpines,5108,Month-to-Month,United States,0013-MHZWF,Stayed,1,0,Female,1,Cable,"37.581496, -119.972762",37.581496,-119.972762,0,69.4,0,3,0,Offer E,0,0,1,0,Credit Card,1,433,1,Q3,0,3,0,California,1,1,1,9,571.45,0,150.93,0.0,722.38,1,1,95345,0 +60,18,45.25,,,51,Sunnyvale,4219,Two Year,United States,0379-DJQHR,Stayed,0,1,Male,1,DSL,"37.421633, -122.009613",37.421633,-122.009613,1,81.35,0,0,1,,1,1,0,1,Credit Card,1,16985,0,Q3,1,3,0,California,1,1,1,67,5398.6,0,3031.75,0.0,8430.35,0,1,94089,0 +23,27,33.93,,,43,Clipper Mills,4995,One Year,United States,2284-VFLKH,Stayed,0,1,Male,1,Fiber Optic,"39.562239, -121.14836",39.562239,-121.14836,1,99.25,0,0,4,Offer B,0,0,1,1,Credit Card,1,282,1,Q3,1,3,0,California,1,1,1,49,4920.8,0,1662.57,0.0,6583.37,1,1,95930,0 +25,48,24.01,,,53,Stockton,5015,Month-to-Month,United States,7821-DPRQE,Stayed,0,0,Male,1,Fiber Optic,"38.002125, -121.324979",38.002125,-121.324979,1,107.7,1,0,2,Offer A,1,1,1,1,Bank Withdrawal,1,49965,1,Q3,1,3,0,California,1,1,1,68,7320.9,0,1632.68,0.0,8953.58,1,1,95207,0 +21,58,2.12,,,59,Solana Beach,4792,Two Year,United States,9993-LHIEB,Stayed,0,1,Male,1,Cable,"33.001813, -117.263628",33.001813,-117.263628,1,67.85,0,0,5,Offer A,0,1,0,1,Credit Card,1,12173,1,Q3,1,3,0,California,1,1,0,67,4627.65,0,142.04,0.0,4769.69,1,1,92075,0 +75,16,36.83,Price,Price too high,87,Sacramento,5556,Month-to-Month,United States,8679-JOEVF,Churned,0,0,Female,1,DSL,"38.646096, -121.442433",38.646096,-121.442433,0,59.4,0,0,0,,0,0,0,0,Bank Withdrawal,1,34894,1,Q3,0,1,1,California,0,0,1,16,1023.9,0,589.28,0.0,1613.18,0,1,95838,1 +40,19,8.0,,,37,Lookout,4113,One Year,United States,2703-AMTUL,Stayed,1,0,Male,1,Cable,"41.280478, -121.160249",41.280478,-121.160249,1,53.65,0,1,2,,1,1,0,1,Credit Card,1,386,0,Q3,1,4,0,California,0,0,0,36,1939.35,0,288.0,0.0,2227.35,0,1,96054,0 +39,3,44.65,,,49,Los Angeles,4729,Month-to-Month,United States,1702-CCFNJ,Stayed,0,0,Male,1,Cable,"34.102084, -118.451629",34.102084,-118.451629,1,61.35,1,0,3,,1,0,0,1,Bank Withdrawal,1,10470,1,Q3,1,3,0,California,0,0,0,52,3169.55,0,2321.8,0.0,5491.35,0,1,90077,0 +29,71,27.34,,,53,Helendale,5510,Month-to-Month,United States,8617-ENBDS,Joined,0,1,Male,1,Fiber Optic,"34.757783, -117.33997",34.757783,-117.33997,0,73.6,0,0,0,,0,0,1,0,Credit Card,1,4948,0,Q3,0,5,0,California,0,0,0,3,232.5,10,82.02,0.0,324.52,1,0,92342,0 +33,0,32.34,,,79,Strathmore,3266,Month-to-Month,United States,6490-FGZAT,Stayed,0,0,Male,0,,"36.141319, -119.129075",36.141319,-119.129075,0,20.65,0,0,0,Offer E,0,0,0,0,Credit Card,1,5689,0,Q3,0,5,0,California,0,0,0,6,109.3,0,194.04,0.0,303.34,0,0,93267,0 +30,85,31.27,Competitor,Competitor had better devices,76,Tehachapi,5274,Month-to-Month,United States,2519-FAKOD,Churned,0,1,Male,1,Fiber Optic,"35.073777, -118.652112",35.073777,-118.652112,0,99.25,1,0,0,Offer C,0,0,1,0,Bank Withdrawal,1,25805,0,Q3,0,1,0,California,1,1,1,38,3777.15,0,1188.26,0.0,4965.41,0,1,93561,1 +71,11,41.97,,,36,Fresno,5711,Two Year,United States,0187-QSXOE,Stayed,0,0,Male,1,Fiber Optic,"36.623632, -119.741322",36.623632,-119.741322,1,89.0,0,0,8,,0,0,1,1,Bank Withdrawal,1,21010,0,Q3,1,4,1,California,1,1,1,7,605.45,0,293.79,0.0,899.24,0,1,93725,0 +56,0,15.51,,,53,Los Angeles,2019,Two Year,United States,7644-OMVMY,Stayed,1,0,Male,0,,"34.089953, -118.294824",34.089953,-118.294824,1,19.85,0,1,5,,0,0,0,1,Credit Card,1,41713,0,Q3,1,3,0,California,0,0,0,10,198.5,0,155.1,0.0,353.6,0,0,90029,0 +22,48,0.0,,,41,Ballico,4033,Month-to-Month,United States,9638-JIQYA,Joined,0,0,Male,1,DSL,"37.4695, -120.672724",37.4695,-120.672724,0,24.9,0,0,0,,0,0,1,0,Credit Card,0,809,0,Q3,0,3,0,California,0,0,0,2,49.7,10,0.0,0.0,59.7,1,0,95303,0 +39,20,8.1,,,51,Esparto,4843,Month-to-Month,United States,5022-JNQEQ,Stayed,1,0,Female,1,Fiber Optic,"38.834469, -122.127193",38.834469,-122.127193,1,75.85,0,1,10,,0,0,1,1,Bank Withdrawal,1,2756,1,Q3,1,5,0,California,0,0,0,9,647.5,0,72.9,0.0,720.4,0,1,95627,0 +26,82,2.02,Competitor,Competitor offered more data,75,Armona,3573,Month-to-Month,United States,0195-IESCP,Churned,0,0,Male,1,Fiber Optic,"36.315979, -119.710852",36.315979,-119.710852,1,85.25,1,0,1,Offer D,0,0,1,1,Bank Withdrawal,1,2872,0,Q3,1,3,0,California,1,1,0,10,855.3,100,20.2,0.0,975.5,1,0,93202,1 +21,52,33.25,Other,Moved,76,South Dos Palos,4111,One Year,United States,3104-OWCGK,Churned,0,1,Male,1,Fiber Optic,"36.959731, -120.653519",36.959731,-120.653519,1,90.95,0,0,1,Offer B,1,0,0,1,Bank Withdrawal,1,343,0,Q3,1,3,0,California,0,1,1,60,5453.4,0,1995.0,0.0,7448.4,1,1,93665,1 +75,24,0.0,,,47,Weldon,3162,Two Year,United States,9796-MVYXX,Stayed,0,1,Female,1,DSL,"35.55647, -118.244914",35.55647,-118.244914,0,39.7,0,0,0,Offer D,0,1,0,0,Credit Card,0,1935,1,Q3,0,4,1,California,0,0,0,14,692.35,0,0.0,0.0,692.35,0,1,93283,0 +46,27,0.0,,,37,Rocklin,5119,Two Year,United States,3911-RSNHI,Stayed,0,1,Female,1,DSL,"38.823278, -121.281856",38.823278,-121.281856,1,61.4,0,0,2,Offer A,1,0,1,1,Credit Card,0,15494,1,Q3,1,4,0,California,1,1,1,71,4310.35,0,0.0,0.0,4310.35,0,1,95765,0 +23,73,25.46,,,68,Bieber,5027,One Year,United States,4753-PADAS,Stayed,0,1,Female,1,Fiber Optic,"41.083464, -121.107929",41.083464,-121.107929,1,105.7,1,0,2,Offer A,1,0,1,1,Bank Withdrawal,1,595,0,Q3,1,4,0,California,1,1,1,67,6816.95,0,1705.82,0.0,8522.77,1,1,96009,0 +61,7,0.0,,,24,Pacoima,5473,Month-to-Month,United States,1335-NTIUC,Stayed,0,0,Male,1,DSL,"34.255442, -118.421314",34.255442,-118.421314,0,24.95,0,0,0,,0,0,1,0,Bank Withdrawal,0,97318,0,Q3,0,5,0,California,0,0,0,9,190.25,0,0.0,0.0,190.25,0,1,91331,0 +57,11,5.76,Dissatisfaction,Product dissatisfaction,90,Lotus,4982,Two Year,United States,7317-GGVPB,Churned,0,1,Male,1,Fiber Optic,"38.815515, -120.916997",38.815515,-120.916997,1,108.6,1,0,1,Offer A,1,0,1,1,Credit Card,1,485,1,Q3,1,1,0,California,1,1,1,71,7690.9,20,408.96,0.0,8119.86,0,0,95651,1 +62,75,17.29,,,64,Samoa,5434,One Year,United States,0327-WFZSY,Stayed,1,1,Male,1,Fiber Optic,"40.809636, -124.189977",40.809636,-124.189977,1,100.0,1,3,9,Offer C,0,0,0,1,Bank Withdrawal,1,395,0,Q3,1,3,0,California,1,1,1,39,3835.55,0,674.31,0.0,4509.86,0,1,95564,0 +50,0,14.91,,,20,Capitola,3398,Two Year,United States,0301-KOBTQ,Stayed,0,0,Male,0,,"36.977025, -121.952864",36.977025,-121.952864,0,20.05,0,0,0,,0,0,1,0,Bank Withdrawal,1,9673,0,Q3,0,5,0,California,0,0,0,32,614.45,0,477.12,9.73,1081.84,0,0,95010,0 +41,30,49.35,,,20,Los Angeles,5709,Two Year,United States,0727-BNRLG,Stayed,0,1,Male,1,Fiber Optic,"34.037251, -118.423573",34.037251,-118.423573,0,97.65,1,0,0,Offer A,1,0,1,0,Credit Card,1,24505,1,Q3,0,3,0,California,0,0,1,69,6743.55,0,3405.15,0.0,10148.7,0,1,90064,0 +49,0,45.75,,,61,San Jose,5940,Two Year,United States,4825-FUREZ,Stayed,0,0,Male,0,,"37.339533, -121.777179",37.339533,-121.777179,1,20.25,0,0,10,,0,0,0,1,Bank Withdrawal,1,44103,0,Q3,1,5,0,California,0,0,0,42,835.5,0,1921.5,0.0,2757.0,0,0,95148,0 +45,13,21.58,,,46,Fresno,6177,Two Year,United States,2649-HWLYB,Stayed,0,1,Male,1,DSL,"36.751489, -119.68072",36.751489,-119.68072,1,76.15,1,0,2,Offer B,0,1,0,1,Bank Withdrawal,1,54701,1,Q3,1,4,0,California,1,1,0,65,4929.55,0,1402.7,0.0,6332.25,0,1,93727,0 +51,30,14.63,,,26,Ventura,4511,Two Year,United States,7176-WRTNX,Stayed,0,1,Male,1,Fiber Optic,"34.278697, -119.167798",34.278697,-119.167798,0,114.95,1,0,0,Offer A,1,1,1,0,Bank Withdrawal,1,27381,1,Q3,0,3,0,California,1,1,1,70,7711.25,0,1024.1,0.0,8735.35,0,1,93004,0 +48,0,49.58,,,20,Los Angeles,6061,One Year,United States,0048-PIHNL,Stayed,0,0,Female,0,,"34.001617, -118.222274",34.001617,-118.222274,1,20.45,0,0,5,Offer B,0,0,0,1,Bank Withdrawal,1,3642,0,Q3,1,3,0,California,0,0,0,49,900.9,0,2429.42,0.0,3330.32,0,0,90058,0 +57,19,11.54,Competitor,Competitor had better devices,84,Julian,5124,Month-to-Month,United States,7693-LCKZL,Churned,1,0,Male,1,Fiber Optic,"32.980678, -116.262854",32.980678,-116.262854,1,80.15,1,1,1,,1,0,1,1,Bank Withdrawal,1,3577,0,Q3,1,1,0,California,0,0,0,5,385.0,0,57.7,0.0,442.7,0,1,92036,1 +55,0,3.07,,,60,Glendale,3274,Month-to-Month,United States,1760-CAZHT,Stayed,1,0,Male,0,,"34.167926, -118.267539",34.167926,-118.267539,0,20.8,0,3,0,,0,0,0,0,Credit Card,1,21990,0,Q3,0,5,0,California,0,0,0,25,460.2,0,76.75,21.81,515.14,0,0,91202,0 +75,11,41.9,Dissatisfaction,Product dissatisfaction,91,San Francisco,3501,Month-to-Month,United States,7074-IEVOJ,Churned,0,0,Female,1,Fiber Optic,"37.820894, -122.369725",37.820894,-122.369725,0,79.4,1,0,0,,1,0,1,0,Bank Withdrawal,1,1458,0,Q3,0,1,1,California,0,0,0,3,205.05,0,125.7,0.0,330.75,0,1,94130,1 +29,0,17.88,,,39,Oregon House,5247,One Year,United States,4893-GYUJU,Stayed,0,0,Female,0,,"39.342587, -121.249833",39.342587,-121.249833,0,19.35,0,0,0,,0,0,1,0,Mailed Check,1,1519,0,Q3,0,3,0,California,0,0,0,50,1033.0,0,894.0,29.5,1897.5,1,0,95962,0 +36,25,23.24,Competitor,Competitor had better devices,96,Rancho Cucamonga,4793,Month-to-Month,United States,2685-SREOM,Churned,0,1,Female,1,Fiber Optic,"34.10097, -117.57882",34.10097,-117.57882,1,89.1,1,0,1,,0,0,1,1,Bank Withdrawal,1,51970,0,Q3,1,1,0,California,1,1,0,25,2368.4,0,581.0,0.0,2949.4,0,1,91730,1 +26,30,45.93,,,26,Pacifica,4495,Two Year,United States,9958-MEKUC,Stayed,1,1,Male,1,Fiber Optic,"37.573633, -122.455167",37.573633,-122.455167,1,103.95,1,2,1,Offer A,1,1,0,1,Credit Card,1,38885,1,Q3,1,3,0,California,1,1,0,72,7517.7,0,3306.96,0.0,10824.66,1,1,94044,0 +38,23,49.04,,,45,San Mateo,4292,Month-to-Month,United States,2709-UQGNP,Stayed,0,0,Male,1,Cable,"37.590421, -122.306467",37.590421,-122.306467,0,51.65,0,0,0,,0,1,1,0,Credit Card,1,32488,0,Q3,0,4,0,California,0,0,0,10,524.5,0,490.4,0.0,1014.9,0,1,94401,0 +62,0,23.17,,,68,Oakland,5878,Two Year,United States,2675-IJRGJ,Stayed,0,0,Male,0,,"37.750553, -122.197175",37.750553,-122.197175,0,19.65,0,0,0,,0,0,0,0,Bank Withdrawal,1,30751,0,Q3,0,3,0,California,0,0,0,53,978.0,0,1228.01,0.0,2206.01,0,0,94621,0 +64,5,36.17,Competitor,Competitor made better offer,96,La Mesa,4696,Month-to-Month,United States,3208-YPIOE,Churned,0,0,Male,1,Fiber Optic,"32.782501, -117.01611",32.782501,-117.01611,0,75.25,1,0,0,Offer C,0,0,0,0,Bank Withdrawal,1,24005,0,Q3,0,3,0,California,0,0,0,39,3017.65,0,1410.63,0.0,4428.28,0,1,91942,1 +43,4,5.79,,,25,Macdoel,3771,Month-to-Month,United States,5402-HTOTQ,Stayed,0,0,Male,1,DSL,"41.769709, -121.92063",41.769709,-121.92063,0,55.3,1,0,0,,1,0,0,0,Bank Withdrawal,1,816,0,Q3,0,5,0,California,0,0,0,16,875.35,0,92.64,0.0,967.99,0,1,96058,0 +29,53,31.88,,,53,Wasco,2333,Month-to-Month,United States,7502-BNYGS,Stayed,0,0,Female,1,DSL,"35.652242, -119.4464",35.652242,-119.4464,1,69.1,0,0,7,Offer B,1,0,1,1,Credit Card,1,22760,0,Q3,1,5,0,California,1,1,1,46,3168.0,0,1466.48,0.0,4634.48,1,1,93280,0 +23,0,4.92,,,23,Orleans,5355,Month-to-Month,United States,9426-SXNHE,Joined,0,0,Female,0,,"41.269521, -123.546958",41.269521,-123.546958,0,18.75,0,0,0,,0,0,0,0,Bank Withdrawal,1,574,0,Q3,0,4,0,California,0,0,0,2,53.15,0,9.84,0.0,62.99,1,0,95556,0 +19,0,1.57,,,42,Elk Creek,4050,Month-to-Month,United States,3195-TQDZX,Joined,0,0,Male,0,,"39.53222, -122.594879",39.53222,-122.594879,0,20.25,0,0,0,,0,0,1,0,Bank Withdrawal,1,587,0,Q3,0,5,0,California,0,0,0,3,61.45,0,4.71,0.0,66.16,1,0,95939,0 +66,25,39.77,,,51,Sacramento,2003,Two Year,United States,6860-YRJZP,Stayed,0,0,Male,1,Fiber Optic,"38.53508, -121.444144",38.53508,-121.444144,0,74.05,1,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,37031,0,Q3,0,5,1,California,0,0,0,9,678.45,0,357.93,0.0,1036.38,0,1,95820,0 +40,24,13.58,Dissatisfaction,Service dissatisfaction,65,Los Angeles,5020,Month-to-Month,United States,3891-PUQOD,Churned,1,1,Female,1,DSL,"34.044271, -118.185237",34.044271,-118.185237,0,59.2,0,3,0,,0,0,0,0,Bank Withdrawal,1,55668,0,Q3,0,1,0,California,1,1,0,1,59.2,0,13.58,0.0,72.78,0,1,90063,1 +57,19,18.84,Attitude,Attitude of support person,89,Carmel By The Sea,4207,Month-to-Month,United States,3422-LYEPQ,Churned,0,0,Male,1,Fiber Optic,"36.554618, -121.922239",36.554618,-121.922239,1,71.0,0,0,1,Offer E,0,0,1,1,Bank Withdrawal,1,2966,0,Q3,1,2,0,California,0,0,0,1,71.0,0,18.84,0.0,89.84,0,1,93921,1 +55,4,5.27,Competitor,Competitor offered more data,68,Palermo,2241,Month-to-Month,United States,8393-DLHGA,Churned,0,0,Male,1,Fiber Optic,"39.435756, -121.552071",39.435756,-121.552071,0,95.9,0,0,0,,1,0,1,0,Bank Withdrawal,1,1254,0,Q3,0,1,0,California,1,1,1,25,2448.75,0,131.75,0.0,2580.5,0,1,95968,1 +79,25,1.06,,,26,La Jolla,3754,One Year,United States,2739-CACDQ,Stayed,0,1,Female,1,Fiber Optic,"32.853743, -117.25034",32.853743,-117.25034,0,82.65,1,0,0,Offer D,0,0,1,0,Credit Card,1,42617,0,Q3,0,4,1,California,0,0,0,17,1470.05,0,18.02,0.0,1488.07,0,1,92037,0 +54,57,27.93,,,22,Cathedral City,4975,Two Year,United States,1172-VIYBP,Stayed,1,0,Male,1,DSL,"33.829583, -116.474131",33.829583,-116.474131,1,69.7,1,3,9,,1,1,0,1,Bank Withdrawal,1,43141,0,Q3,1,3,0,California,1,1,0,53,3686.05,0,1480.29,0.0,5166.34,0,1,92234,0 +51,28,45.66,Competitor,Competitor offered higher download speeds,84,Fremont,5367,Month-to-Month,United States,5875-YPQFJ,Churned,0,0,Male,1,Fiber Optic,"37.555473, -122.080312",37.555473,-122.080312,0,69.9,0,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,33883,0,Q3,0,3,0,California,0,0,0,1,69.9,0,45.66,0.0,115.56,0,1,94555,1 +64,13,21.65,Dissatisfaction,Limited range of services,75,Calimesa,5644,Month-to-Month,United States,4806-HIPDW,Churned,0,0,Female,1,Fiber Optic,"33.982787, -117.057627",33.982787,-117.057627,1,68.95,0,0,1,Offer E,0,0,1,1,Bank Withdrawal,1,7334,0,Q3,1,2,0,California,0,0,0,1,68.95,0,21.65,0.0,90.6,0,1,92320,1 +60,13,10.13,,,34,Cazadero,4534,Two Year,United States,6766-HFKLA,Stayed,0,1,Female,1,Fiber Optic,"38.578807, -123.19338",38.578807,-123.19338,1,103.2,1,0,10,,0,0,0,1,Bank Withdrawal,1,1575,1,Q3,1,5,0,California,1,1,1,56,5744.35,0,567.28,0.0,6311.63,0,1,95421,0 +48,8,7.96,,,58,Los Angeles,4529,One Year,United States,6388-TABGU,Stayed,0,0,Male,1,DSL,"34.00709, -118.258681",34.00709,-118.258681,0,56.15,0,0,0,Offer B,1,1,0,0,Bank Withdrawal,1,101215,0,Q3,0,4,0,California,0,0,0,62,3487.95,0,493.52,0.0,3981.47,0,1,90011,0 +62,0,5.57,Price,Long distance charges,79,Atherton,3779,One Year,United States,0203-HHYIJ,Churned,0,0,Male,0,,"37.454924, -122.203168",37.454924,-122.203168,0,25.3,1,0,0,Offer C,0,0,0,0,Bank Withdrawal,1,6876,0,Q3,0,3,0,California,0,0,0,25,676.35,0,139.25,0.0,815.6,0,0,94027,1 +25,0,19.23,,,70,North Palm Springs,4725,Two Year,United States,4807-IZYOZ,Stayed,0,0,Female,0,,"33.906496, -116.569499",33.906496,-116.569499,0,20.65,0,0,0,Offer B,0,0,0,0,Bank Withdrawal,1,732,0,Q3,0,3,0,California,0,0,0,51,1020.75,0,980.73,19.32,1982.16,1,0,92258,0 +46,21,19.1,,,43,Wishon,6325,One Year,United States,3487-EARAT,Stayed,0,1,Female,1,DSL,"37.287758, -119.548156",37.287758,-119.548156,1,74.1,0,0,7,,1,1,0,1,Credit Card,1,327,1,Q3,1,3,0,California,1,1,0,70,5222.3,0,1337.0,0.0,6559.3,0,1,93669,0 +22,52,40.03,,,52,Morro Bay,2789,Month-to-Month,United States,4256-ZWTZI,Stayed,1,0,Female,1,DSL,"35.369553, -120.763864",35.369553,-120.763864,0,51.0,0,1,0,,0,0,1,0,Credit Card,1,10909,1,Q3,0,4,0,California,0,0,0,5,286.8,0,200.15,0.0,486.95,1,0,93442,0 +61,28,6.34,,,59,Irvine,4697,Month-to-Month,United States,6844-DZKRF,Joined,0,0,Male,1,Cable,"33.688546, -117.788091",33.688546,-117.788091,0,50.2,0,0,0,,0,0,1,0,Credit Card,1,27369,1,Q3,0,4,0,California,0,0,0,2,109.25,10,12.68,0.0,131.93,0,0,92604,0 +51,26,26.15,,,75,San Francisco,4138,Month-to-Month,United States,9214-EKVXR,Joined,0,0,Female,1,DSL,"37.750021, -122.415201",37.750021,-122.415201,0,44.0,0,0,0,,0,0,1,0,Credit Card,1,74641,0,Q3,0,4,0,California,0,0,0,1,44.0,0,26.15,0.0,70.15,0,1,94110,0 +70,7,0.0,,,78,Cambria,4049,Two Year,United States,4334-HOWRP,Stayed,0,1,Male,1,DSL,"35.591387, -121.032256",35.591387,-121.032256,1,64.95,0,0,1,Offer A,1,1,1,1,Credit Card,0,6526,1,Q3,1,3,1,California,1,0,1,72,4546.0,30,0.0,0.0,4576.0,0,0,93428,0 +68,26,3.19,,,74,Williams,5116,Two Year,United States,7905-NJMXS,Stayed,0,0,Male,1,Cable,"39.117537, -122.284654",39.117537,-122.284654,1,64.2,1,0,2,,1,1,0,1,Bank Withdrawal,1,4579,1,Q3,1,4,1,California,0,0,0,7,475.0,0,22.33,0.0,497.33,0,1,95987,0 +35,30,37.55,,,57,Claremont,5043,One Year,United States,0303-UNCIP,Stayed,0,1,Male,1,DSL,"34.127621, -117.717863",34.127621,-117.717863,0,65.0,1,0,0,Offer B,0,0,0,0,Mailed Check,1,34716,0,Q3,0,4,0,California,1,1,0,41,2531.8,140,1539.55,0.0,4211.35,0,0,91711,0 +80,4,31.11,,,21,Big Pine,4993,Two Year,United States,2675-DHUTR,Stayed,0,0,Male,1,Fiber Optic,"37.245505, -118.062943",37.245505,-118.062943,1,98.9,1,0,8,,1,0,1,1,Bank Withdrawal,1,1826,0,Q3,1,3,1,California,1,0,1,58,5780.7,0,1804.38,0.0,7585.08,0,1,93513,0 +76,20,12.96,Other,Poor expertise of online support,90,Clipper Mills,4486,Month-to-Month,United States,5649-ANRML,Churned,0,1,Male,1,Fiber Optic,"39.562239, -121.14836",39.562239,-121.14836,0,95.1,0,0,0,Offer E,1,0,1,0,Credit Card,1,282,1,Q3,0,3,1,California,1,0,0,2,180.25,0,25.92,0.0,206.17,0,1,95930,1 +26,47,34.69,,,51,Pleasant Hill,2401,Month-to-Month,United States,8388-FYNPZ,Stayed,0,1,Male,1,DSL,"37.95338, -122.076886",37.95338,-122.076886,0,56.75,0,0,0,Offer E,0,1,0,0,Bank Withdrawal,1,32685,0,Q3,0,3,0,California,0,0,0,4,245.15,0,138.76,0.0,383.91,1,1,94523,0 +61,4,0.0,,,54,Monterey,4987,Two Year,United States,0979-MOZQI,Stayed,0,0,Male,1,Cable,"36.362741, -121.869685",36.362741,-121.869685,1,39.0,0,0,6,,0,0,1,1,Bank Withdrawal,0,32857,1,Q3,1,4,0,California,0,0,1,62,2337.45,0,0.0,0.0,2337.45,0,1,93940,0 +19,51,45.72,,,69,San Jose,3843,Month-to-Month,United States,5951-AOFIH,Stayed,0,1,Male,1,Cable,"37.32886, -121.834567",37.32886,-121.834567,0,66.4,0,0,0,,1,0,1,0,Credit Card,1,59841,0,Q3,0,5,0,California,0,1,1,33,2245.4,0,1508.76,0.0,3754.16,1,0,95122,0 +30,53,20.5,,,29,Hamilton City,4765,One Year,United States,0872-CASZJ,Stayed,0,0,Male,1,Cable,"39.732767, -122.042298",39.732767,-122.042298,1,69.1,1,0,1,Offer B,0,1,1,1,Credit Card,1,1931,1,Q3,1,3,0,California,1,1,0,59,4096.9,0,1209.5,0.0,5306.4,0,1,95951,0 +22,73,41.61,Competitor,Competitor had better devices,76,Templeton,4461,One Year,United States,5136-KCKGI,Churned,0,1,Female,1,Fiber Optic,"35.536115, -120.739231",35.536115,-120.739231,1,103.7,1,0,1,Offer C,0,1,1,1,Mailed Check,1,7918,0,Q3,1,2,0,California,1,1,1,33,3467.0,0,1373.13,0.0,4840.13,1,1,93465,1 +39,6,5.51,,,52,Monte Rio,6286,Two Year,United States,9435-JMLSX,Stayed,0,1,Male,1,Cable,"38.471049, -123.015549",38.471049,-123.015549,1,86.1,0,0,7,Offer A,1,1,1,1,Bank Withdrawal,1,1537,1,Q3,1,4,0,California,1,1,1,71,6045.9,0,391.21,0.0,6437.11,0,1,95462,0 +65,0,34.39,,,21,Woodlake,4327,One Year,United States,2682-KEVRP,Stayed,0,0,Female,0,,"36.464635, -119.094348",36.464635,-119.094348,0,20.05,0,0,0,,0,0,1,0,Credit Card,1,8870,0,Q3,0,3,1,California,0,0,0,22,417.0,0,756.58,0.0,1173.58,0,0,93286,0 +27,46,21.07,,,68,Rancho Cucamonga,5561,One Year,United States,4075-JFPGR,Stayed,0,1,Female,1,Fiber Optic,"34.10097, -117.57882",34.10097,-117.57882,1,93.5,0,0,2,Offer B,1,1,1,1,Bank Withdrawal,1,51970,0,Q3,1,3,0,California,0,0,1,51,4619.55,0,1074.57,0.0,5694.12,1,1,91730,0 +61,11,0.0,,,37,Atwater,5990,Month-to-Month,United States,3896-RCYYE,Stayed,0,1,Female,1,DSL,"37.321233, -120.656354",37.321233,-120.656354,0,53.4,0,0,0,,0,0,1,0,Credit Card,0,27808,1,Q3,0,5,0,California,1,1,1,67,3579.15,0,0.0,0.0,3579.15,0,1,95301,0 +33,0,10.54,,,41,Loma Mar,5322,One Year,United States,2862-JVEOY,Stayed,0,0,Male,0,,"37.266388, -122.26308",37.266388,-122.26308,0,19.15,0,0,0,,0,0,0,0,Credit Card,1,148,0,Q3,0,5,0,California,0,0,0,6,124.4,0,63.24,0.0,187.64,0,0,94021,0 +42,25,35.97,Competitor,Competitor had better devices,91,Corona,4804,Month-to-Month,United States,8938-UMKPI,Churned,0,1,Female,1,Fiber Optic,"33.819385, -117.600213",33.819385,-117.600213,0,106.4,1,0,0,Offer B,1,0,1,0,Bank Withdrawal,1,60294,0,Q3,0,1,0,California,1,1,1,47,5127.95,0,1690.59,0.0,6818.54,0,0,92882,1 +70,10,45.13,,,35,Porterville,3199,Two Year,United States,4238-JSSWH,Stayed,0,1,Female,1,Fiber Optic,"36.008958, -118.891593",36.008958,-118.891593,1,102.05,1,0,1,,0,0,0,1,Bank Withdrawal,1,65566,0,Q3,1,5,1,California,1,1,1,35,3452.55,0,1579.55,0.0,5032.1,0,1,93257,0 +25,0,37.85,Price,Price too high,78,Crescent Mills,4166,One Year,United States,6532-YLWSI,Churned,0,0,Female,0,,"40.080342, -120.957805",40.080342,-120.957805,1,20.8,0,0,1,Offer B,0,0,0,1,Bank Withdrawal,1,178,0,Q3,1,3,0,California,0,0,0,53,1021.8,0,2006.05,0.0,3027.85,1,0,95934,1 +37,0,38.73,,,60,Los Angeles,6271,Two Year,United States,4990-ALDGW,Stayed,0,0,Male,0,,"34.050198, -118.210946",34.050198,-118.210946,0,20.75,0,0,0,,0,0,0,0,Credit Card,1,49431,0,Q3,0,3,0,California,0,0,0,57,1118.8,0,2207.61,0.0,3326.41,0,0,90033,0 +61,30,43.01,,,59,Coronado,4605,One Year,United States,1448-CYWKC,Stayed,1,1,Female,1,Fiber Optic,"32.68674, -117.186612",32.68674,-117.186612,1,105.2,1,3,2,,1,0,1,1,Credit Card,1,24093,0,Q3,1,4,0,California,1,1,1,58,6225.4,0,2494.58,34.83,8685.15,0,1,92118,0 +24,59,5.3,,,24,West Covina,5310,Month-to-Month,United States,9577-WJVCQ,Stayed,0,0,Female,1,DSL,"34.066964, -117.937007",34.066964,-117.937007,0,54.45,1,0,0,,0,1,0,0,Mailed Check,1,44099,0,Q3,0,3,0,California,0,0,0,68,3687.75,0,360.4,0.0,4048.15,1,1,91790,0 +42,3,32.02,,,43,Pasadena,4454,Month-to-Month,United States,5423-BHIXO,Stayed,0,0,Female,1,DSL,"34.167465, -118.165327",34.167465,-118.165327,0,54.2,1,0,0,,1,0,1,0,Bank Withdrawal,1,27891,0,Q3,0,5,0,California,0,0,0,32,1739.6,0,1024.64,0.0,2764.24,0,1,91103,0 +26,76,9.5,,,39,San Pedro,4644,Two Year,United States,5377-NDTOU,Stayed,0,1,Female,1,Cable,"33.744119, -118.31448",33.744119,-118.31448,1,91.05,1,0,3,Offer A,1,1,0,1,Credit Card,1,21279,1,Q3,1,3,0,California,1,1,1,71,6293.75,0,674.5,0.0,6968.25,1,1,90732,0 +40,16,0.0,Attitude,Attitude of support person,78,San Diego,5578,Month-to-Month,United States,0420-BWTPW,Churned,0,0,Male,1,DSL,"32.825086, -117.199424",32.825086,-117.199424,0,25.5,0,0,0,,0,0,0,0,Mailed Check,0,51213,0,Q3,0,2,0,California,0,0,0,8,215.2,0,0.0,0.0,215.2,0,1,92117,1 +47,16,38.92,,,49,Scotts Valley,5629,One Year,United States,0197-PNKNK,Stayed,1,1,Female,1,Fiber Optic,"37.070177, -122.010077",37.070177,-122.010077,1,84.45,1,1,7,,0,1,0,1,Bank Withdrawal,1,14574,0,Q3,1,3,0,California,0,0,0,69,5848.6,40,2685.48,0.0,8574.08,0,0,95066,0 +64,22,39.74,Competitor,Competitor had better devices,91,Turlock,4664,Month-to-Month,United States,9647-ERGBE,Churned,0,1,Female,1,Fiber Optic,"37.474396, -120.875917",37.474396,-120.875917,1,100.05,1,0,1,,0,0,1,1,Bank Withdrawal,1,40545,0,Q3,1,1,0,California,1,1,1,30,3046.15,0,1192.2,0.0,4238.35,0,1,95380,1 +38,12,18.97,,,46,Santa Clara,3598,Month-to-Month,United States,6921-OZMFH,Stayed,1,0,Male,1,Cable,"37.348129, -121.98469",37.348129,-121.98469,1,55.7,1,1,3,,0,0,1,1,Credit Card,1,52986,1,Q3,1,3,0,California,0,0,0,5,259.4,0,94.85,0.0,354.25,0,1,95051,0 +51,20,17.17,Dissatisfaction,Product dissatisfaction,91,Los Molinos,5563,One Year,United States,1444-VVSGW,Churned,0,1,Male,1,Fiber Optic,"40.059385, -122.091481",40.059385,-122.091481,1,115.65,1,0,1,Offer A,1,1,0,1,Credit Card,1,3756,1,Q3,1,2,0,California,1,1,1,70,7968.85,10,1201.9,0.0,9180.75,0,0,96055,1 +44,19,0.0,,,42,Murrieta,5646,One Year,United States,6174-NRBTZ,Stayed,0,0,Male,1,Cable,"33.581045, -117.14719",33.581045,-117.14719,0,30.75,0,0,0,,0,1,1,0,Bank Withdrawal,0,18311,0,Q3,0,3,0,California,0,0,0,46,1489.3,0,0.0,0.0,1489.3,0,1,92563,0 +61,24,32.59,,,59,Richmond,5671,Two Year,United States,6445-TNRXS,Stayed,1,1,Male,1,Fiber Optic,"37.941456, -122.320968",37.941456,-122.320968,1,114.7,1,1,5,Offer A,1,1,1,1,Bank Withdrawal,1,13984,1,Q3,1,3,0,California,1,1,1,68,7849.85,0,2216.12,0.0,10065.97,0,1,94805,0 +59,4,43.01,Competitor,Competitor made better offer,73,Trinity Center,2313,One Year,United States,6635-MYYYZ,Churned,0,1,Female,1,Cable,"41.081847, -122.700545",41.081847,-122.700545,0,85.35,0,0,0,,1,1,0,0,Bank Withdrawal,1,734,1,Q3,0,2,0,California,1,1,1,30,2530.4,20,1290.3,0.0,3840.7,0,0,96091,1 +55,0,13.27,Price,Long distance charges,92,San Diego,4325,Month-to-Month,United States,8305-VHZBZ,Churned,0,0,Male,0,,"32.578103, -117.012975",32.578103,-117.012975,0,20.2,0,0,0,,0,0,1,0,Mailed Check,1,68776,0,Q3,0,1,0,California,0,0,0,1,20.2,0,13.27,0.0,33.47,0,0,92154,1 +29,0,24.17,,,57,Arbuckle,5625,Two Year,United States,9814-AOUDH,Stayed,0,0,Male,0,,"38.982373, -122.047751",38.982373,-122.047751,0,19.5,0,0,0,Offer B,0,0,0,0,Credit Card,1,4796,0,Q3,0,5,0,California,0,0,0,53,1050.5,0,1281.01,0.0,2331.51,1,0,95912,0 +22,42,15.77,,,32,Long Beach,4838,Month-to-Month,United States,2178-PMGCJ,Stayed,0,0,Male,1,Fiber Optic,"33.752524, -118.210737",33.752524,-118.210737,0,69.7,0,0,0,Offer D,0,0,1,0,Credit Card,1,38427,0,Q3,0,3,0,California,0,0,0,22,1490.4,0,346.94,0.0,1837.34,1,1,90802,0 +42,0,20.11,,,33,Pebble Beach,3107,Month-to-Month,United States,1905-OEILC,Joined,0,0,Female,0,,"36.587497, -121.944815",36.587497,-121.944815,0,19.5,0,0,0,Offer E,0,0,0,0,Credit Card,1,4602,0,Q3,0,5,0,California,0,0,0,1,19.5,0,20.11,0.0,39.61,0,0,93953,0 +61,0,14.37,,,42,Santa Cruz,4577,Month-to-Month,United States,1850-AKQEP,Stayed,1,0,Male,0,,"37.007882, -122.065975",37.007882,-122.065975,0,20.35,0,1,0,,0,0,0,0,Credit Card,1,4563,0,Q3,0,3,0,California,0,0,0,8,178.7,0,114.96,0.0,293.66,0,0,95064,0 +33,0,34.8,,,67,Freedom,5252,Month-to-Month,United States,3363-EWLGO,Stayed,0,0,Female,0,,"36.936228, -121.785559",36.936228,-121.785559,0,19.95,0,0,0,,0,0,0,0,Credit Card,1,4753,0,Q3,0,3,0,California,0,0,0,5,109.6,0,174.0,0.0,283.6,0,0,95019,0 +56,57,0.0,Competitor,Competitor had better devices,96,San Jose,3001,Month-to-Month,United States,4729-XKASR,Churned,1,0,Male,1,DSL,"37.238758, -121.828375",37.238758,-121.828375,0,24.75,0,3,0,,0,0,0,0,Bank Withdrawal,0,59632,0,Q3,0,1,0,California,0,0,0,1,24.75,0,0.0,0.0,24.75,0,1,95123,1 +61,0,25.21,,,62,Los Angeles,5408,Two Year,United States,3957-SQXML,Stayed,0,0,Female,0,,"34.137411, -118.328915",34.137411,-118.328915,1,24.95,1,0,10,,0,0,0,1,Credit Card,1,21728,0,Q3,1,3,0,California,0,0,0,34,894.3,0,857.14,0.0,1751.44,0,0,90068,0 +41,23,34.04,Competitor,Competitor made better offer,71,Bass Lake,4138,Month-to-Month,United States,4678-DVQEO,Churned,0,0,Female,1,DSL,"37.458367, -119.345011",37.458367,-119.345011,0,52.2,0,0,0,,0,0,1,0,Bank Withdrawal,1,613,1,Q3,0,1,0,California,0,0,0,1,52.2,0,34.04,0.0,86.24,0,1,93604,1 +28,0,14.93,,,79,Fremont,5431,Two Year,United States,9135-HSWOC,Stayed,1,0,Male,0,,"37.555473, -122.080312",37.555473,-122.080312,1,19.7,0,1,3,Offer B,0,0,1,1,Bank Withdrawal,1,33883,0,Q3,1,5,0,California,0,0,0,64,1274.05,0,955.52,0.0,2229.57,1,0,94555,0 +64,2,10.26,,,69,San Diego,5584,Two Year,United States,5229-DTFYB,Stayed,0,0,Female,1,Fiber Optic,"32.805518, -117.169052",32.805518,-117.169052,0,98.8,0,0,0,,1,0,1,0,Bank Withdrawal,1,46828,1,Q3,0,4,0,California,1,1,1,41,3959.15,0,420.66,27.09,4352.72,0,1,92111,0 +58,27,1.28,Competitor,Competitor had better devices,85,Carmel,3718,Month-to-Month,United States,2207-NHRJK,Churned,0,0,Male,1,DSL,"36.460611, -121.852507",36.460611,-121.852507,0,50.8,0,0,0,Offer E,1,0,0,0,Bank Withdrawal,1,13121,0,Q3,0,1,0,California,0,0,0,1,50.8,0,1.28,0.0,52.08,0,1,93923,1 +37,29,0.0,,,24,Arcata,4458,One Year,United States,8409-WQJUX,Stayed,0,1,Female,1,Cable,"40.839958, -124.003757",40.839958,-124.003757,0,54.2,0,0,0,Offer C,0,0,0,0,Bank Withdrawal,0,19596,1,Q3,0,3,0,California,1,1,1,25,1423.15,0,0.0,0.0,1423.15,0,1,95521,0 +53,9,42.09,Competitor,Competitor had better devices,90,Hume,5773,Month-to-Month,United States,9985-MWVIX,Churned,0,0,Female,1,Fiber Optic,"36.807595, -118.901544",36.807595,-118.901544,0,70.15,0,0,0,Offer E,0,0,1,0,Credit Card,1,93,0,Q3,0,1,0,California,0,0,0,1,70.15,0,42.09,0.0,112.24,0,1,93628,1 +19,73,45.04,,,25,Forbestown,2804,Month-to-Month,United States,3629-WEAAM,Stayed,0,1,Female,1,DSL,"39.531028, -121.24807",39.531028,-121.24807,0,64.1,0,0,0,,0,0,0,0,Mailed Check,1,452,1,Q3,0,5,0,California,1,1,0,8,504.05,10,360.32,0.0,874.37,1,0,95941,0 +38,0,26.64,,,72,Avery,6146,Two Year,United States,1619-YWUBB,Stayed,0,0,Female,0,,"38.208336, -120.339938",38.208336,-120.339938,1,24.95,1,0,2,Offer A,0,0,1,1,Credit Card,1,115,0,Q3,1,5,0,California,0,0,0,68,1614.9,0,1811.52,0.0,3426.42,0,0,95224,0 +61,6,0.0,,,43,Mad River,5656,One Year,United States,6682-VCIXC,Stayed,0,0,Female,1,Cable,"40.390301, -123.412327",40.390301,-123.412327,1,51.25,0,0,2,Offer B,1,1,1,1,Bank Withdrawal,0,265,1,Q3,1,3,0,California,0,0,1,43,2151.6,0,0.0,0.0,2151.6,0,1,95552,0 +39,26,43.7,,,49,Scott Bar,4102,Month-to-Month,United States,8123-QBNAZ,Stayed,1,1,Female,1,Fiber Optic,"41.737962, -123.07557",41.737962,-123.07557,1,104.5,1,1,4,,0,1,1,1,Credit Card,1,88,0,Q3,1,3,0,California,1,1,1,36,3684.95,0,1573.2,0.0,5258.15,0,1,96085,0 +70,11,49.76,Competitor,Competitor offered higher download speeds,80,Pasadena,2104,Month-to-Month,United States,6892-XPFPU,Churned,0,1,Male,1,Fiber Optic,"34.159007, -118.087353",34.159007,-118.087353,1,104.25,1,0,3,Offer C,1,0,1,1,Bank Withdrawal,1,32369,0,Q3,1,1,1,California,1,1,1,24,2433.9,0,1194.24,0.0,3628.14,0,1,91107,1 +19,48,23.02,,,27,Boonville,4686,One Year,United States,1090-PYKCI,Stayed,1,1,Female,1,Fiber Optic,"39.025867, -123.381544",39.025867,-123.381544,1,105.1,1,3,1,Offer A,1,1,1,1,Credit Card,1,1374,1,Q3,1,3,0,California,0,0,1,69,7234.8,110,1588.38,0.0,8933.18,1,0,95415,0 +72,21,12.91,,,56,Manchester,5754,Two Year,United States,7740-BTPUX,Stayed,0,1,Male,1,Fiber Optic,"38.966713, -123.586412",38.966713,-123.586412,1,113.6,1,0,7,Offer B,1,0,1,1,Bank Withdrawal,1,586,1,Q3,1,5,1,California,1,0,1,55,6292.7,0,710.05,0.0,7002.75,0,1,95459,0 +21,51,0.0,Dissatisfaction,Limited range of services,90,Oakland,5775,Month-to-Month,United States,8348-HFYIV,Churned,0,1,Male,1,DSL,"37.776523, -122.219268",37.776523,-122.219268,0,49.25,0,0,0,Offer E,0,0,1,0,Bank Withdrawal,0,54876,0,Q3,0,3,0,California,1,1,1,2,90.35,0,0.0,0.0,90.35,1,1,94601,1 +52,26,27.68,,,57,Point Reyes Station,4978,One Year,United States,3800-LYTRK,Stayed,0,0,Female,1,DSL,"38.060264, -122.830646",38.060264,-122.830646,0,55.7,0,0,0,,0,1,0,0,Credit Card,1,1885,1,Q3,0,4,0,California,0,0,0,14,795.15,100,387.52,0.0,1282.67,0,0,94956,0 +42,0,1.91,Attitude,Attitude of service provider,90,Smith River,5707,Month-to-Month,United States,6615-ZGEDR,Churned,0,0,Male,0,,"41.950683, -124.097094",41.950683,-124.097094,0,19.7,0,0,0,,0,0,0,0,Mailed Check,1,2020,0,Q3,0,2,0,California,0,0,0,1,19.7,0,1.91,0.0,21.61,0,0,95567,1 +46,27,0.0,Competitor,Competitor made better offer,94,San Diego,3747,Month-to-Month,United States,8901-HJXTF,Churned,0,0,Female,1,DSL,"32.825086, -117.199424",32.825086,-117.199424,1,29.2,0,0,1,,1,0,0,1,Mailed Check,0,51213,0,Q3,1,1,0,California,0,0,0,12,309.1,0,0.0,0.0,309.1,0,1,92117,1 +24,41,22.07,,,78,Westlake Village,4164,Month-to-Month,United States,7009-LGECI,Stayed,0,0,Female,1,DSL,"34.130992, -118.894673",34.130992,-118.894673,0,50.55,0,0,0,,0,1,1,0,Bank Withdrawal,1,18735,0,Q3,0,4,0,California,0,0,0,4,235.65,0,88.28,0.0,323.93,1,1,91361,0 +50,4,16.34,,,31,Woodland Hills,3173,Month-to-Month,United States,3566-HJGPK,Joined,0,0,Male,1,DSL,"34.178068, -118.615714",34.178068,-118.615714,0,45.55,0,0,0,Offer E,0,0,1,0,Mailed Check,1,36123,0,Q3,0,4,0,California,0,0,0,1,45.55,0,16.34,0.0,61.89,0,1,91367,0 +77,16,7.11,Competitor,Competitor had better devices,91,Napa,5052,One Year,United States,6646-QVXLR,Churned,0,1,Male,1,Fiber Optic,"38.489789, -122.27011",38.489789,-122.27011,1,103.75,1,0,1,,1,0,1,1,Bank Withdrawal,1,63947,0,Q3,1,1,1,California,1,1,1,62,6383.35,0,440.82,0.0,6824.17,0,1,94558,1 +40,0,32.22,,,48,Watsonville,4163,One Year,United States,8042-RNLKO,Stayed,0,0,Male,0,,"36.931654, -121.752383",36.931654,-121.752383,0,25.45,1,0,0,Offer A,0,0,0,0,Bank Withdrawal,1,81141,0,Q3,0,3,0,California,0,0,0,66,1699.15,0,2126.52,0.0,3825.67,0,0,95076,0 +22,59,23.2,,,26,Santa Ysabel,4172,Month-to-Month,United States,7520-HQWJU,Stayed,1,1,Female,1,DSL,"33.174725, -116.743329",33.174725,-116.743329,1,67.45,1,1,6,,1,1,1,1,Bank Withdrawal,1,1143,0,Q3,1,3,0,California,0,0,0,66,4508.65,0,1531.2,41.67,5998.18,1,1,92070,0 +19,82,0.0,,,69,Atherton,4865,One Year,United States,5170-PTRKA,Stayed,0,0,Female,1,Cable,"37.454924, -122.203168",37.454924,-122.203168,1,35.8,0,0,1,,0,1,1,1,Credit Card,0,6876,1,Q3,1,4,0,California,0,0,0,49,1782.0,0,0.0,0.0,1782.0,1,1,94027,0 +59,12,0.0,,,66,Fallbrook,2553,Month-to-Month,United States,2946-KIQSP,Stayed,0,1,Female,1,Cable,"33.362575, -117.299644",33.362575,-117.299644,0,33.45,0,0,0,Offer C,0,0,1,0,Credit Card,0,42239,1,Q3,0,5,0,California,0,0,0,35,1175.85,30,0.0,0.0,1205.85,0,0,92028,0 +20,59,38.37,,,40,Potter Valley,5082,One Year,United States,9968-FFVVH,Stayed,0,1,Male,1,Cable,"39.408634, -123.045516",39.408634,-123.045516,0,68.8,1,0,0,,1,1,0,0,Bank Withdrawal,1,1884,1,Q3,0,3,0,California,0,0,0,63,4111.35,0,2417.31,0.0,6528.66,1,1,95469,0 +63,2,21.82,,,46,Poway,5531,Two Year,United States,2088-IEBAU,Stayed,0,1,Female,1,DSL,"32.984395, -117.013454",32.984395,-117.013454,0,88.15,1,0,0,,1,1,1,0,Bank Withdrawal,1,47969,1,Q3,0,3,0,California,1,1,1,68,6148.45,0,1483.76,36.29,7595.92,0,1,92064,0 +53,0,11.61,,,48,Visalia,5384,Month-to-Month,United States,8262-COGGB,Joined,0,0,Male,0,,"36.303793, -119.375646",36.303793,-119.375646,0,20.45,0,0,0,,0,0,1,0,Mailed Check,1,44741,0,Q3,0,3,0,California,0,0,0,1,20.45,0,11.61,0.0,32.06,0,0,93277,0 +76,27,45.13,,,41,Courtland,2926,Two Year,United States,3865-QBWSJ,Stayed,1,0,Male,1,Fiber Optic,"38.311609, -121.554034",38.311609,-121.554034,0,80.45,1,2,0,,0,1,1,0,Credit Card,1,699,0,Q3,0,3,1,California,0,0,0,38,3162.65,0,1714.94,0.0,4877.59,0,1,95615,0 +43,52,42.93,,,50,Alturas,3857,Month-to-Month,United States,6818-DJXAA,Stayed,1,1,Female,1,Fiber Optic,"41.468877, -120.54229",41.468877,-120.54229,0,91.1,0,3,0,,0,0,1,0,Bank Withdrawal,1,5096,1,Q3,0,3,0,California,0,0,1,10,964.35,0,429.3,0.0,1393.65,0,1,96101,0 +45,0,32.12,,,51,Keyes,4425,Two Year,United States,6685-XSHHU,Stayed,1,0,Male,0,,"37.555631, -120.911653",37.555631,-120.911653,1,20.95,0,2,9,,0,0,1,1,Bank Withdrawal,1,2130,0,Q3,1,5,0,California,0,0,0,60,1270.55,0,1927.2,0.0,3197.75,0,0,95328,0 +39,16,15.24,,,63,Lockwood,5488,One Year,United States,1752-OZXFY,Stayed,0,0,Male,1,DSL,"35.989792, -121.055933",35.989792,-121.055933,1,59.8,0,0,6,Offer B,0,1,1,1,Credit Card,1,538,0,Q3,1,3,0,California,0,0,1,60,3561.15,0,914.4,0.0,4475.55,0,1,93932,0 +50,0,39.34,,,29,Hood,5347,Two Year,United States,5696-EXCYS,Stayed,0,0,Male,0,,"38.375325, -121.507935",38.375325,-121.507935,0,19.45,0,0,0,Offer D,0,0,0,0,Credit Card,1,213,0,Q3,0,4,0,California,0,0,0,17,369.05,0,668.78,0.0,1037.83,0,0,95639,0 +25,73,2.34,,,63,Simi Valley,5620,Month-to-Month,United States,8851-RAGOV,Stayed,0,0,Female,1,DSL,"34.269449, -118.768471",34.269449,-118.768471,1,71.05,0,0,10,,1,1,1,1,Credit Card,1,64802,1,Q3,1,4,0,California,1,1,0,25,1837.7,0,58.5,28.08,1868.12,1,1,93065,0 +43,12,29.6,,,58,Ventura,4709,One Year,United States,3115-JPJDD,Stayed,0,1,Female,1,Fiber Optic,"34.279221, -119.221437",34.279221,-119.221437,1,81.25,0,0,1,,0,1,1,1,Credit Card,1,46894,0,Q3,1,3,0,California,0,0,0,59,4639.45,0,1746.4,0.0,6385.85,0,1,93003,0 +39,6,25.68,,,47,Monterey,5207,Month-to-Month,United States,0447-RXSGD,Stayed,0,0,Male,1,Fiber Optic,"36.362741, -121.869685",36.362741,-121.869685,0,99.65,1,0,0,Offer C,1,0,1,0,Bank Withdrawal,1,32857,0,Q3,0,3,0,California,1,1,1,24,2404.85,0,616.32,0.0,3021.17,0,1,93940,0 +58,9,36.3,,,29,Markleeville,4252,Two Year,United States,6322-PJJDJ,Stayed,0,0,Male,1,Fiber Optic,"38.735789, -119.85798",38.735789,-119.85798,1,94.8,0,0,8,Offer B,1,0,1,1,Bank Withdrawal,1,957,0,Q3,1,4,0,California,1,1,1,49,4690.65,70,1778.7,0.0,6539.35,0,0,96120,0 +39,17,32.73,,,60,Glenn,4634,Month-to-Month,United States,7993-NQLJE,Stayed,1,0,Male,1,Fiber Optic,"39.597975, -122.032248",39.597975,-122.032248,1,75.1,0,1,7,,0,1,0,1,Mailed Check,1,1454,0,Q3,1,4,0,California,0,0,0,15,1151.55,0,490.95,0.0,1642.5,0,1,95943,0 +21,0,23.41,,,53,San Andreas,2539,One Year,United States,5562-BETPV,Joined,0,0,Male,0,,"38.196497, -120.61689",38.196497,-120.61689,1,19.65,0,0,1,Offer E,0,0,0,1,Mailed Check,1,3930,0,Q3,1,3,0,California,0,0,0,1,19.65,0,23.41,0.0,43.06,1,0,95249,0 +80,30,22.14,Dissatisfaction,Limited range of services,83,Montebello,4788,Month-to-Month,United States,8749-JMNKX,Churned,0,1,Male,1,Fiber Optic,"34.015217, -118.109962",34.015217,-118.109962,1,93.8,1,0,1,Offer B,0,1,1,1,Bank Withdrawal,1,62425,0,Q3,1,1,1,California,0,0,1,51,4750.95,0,1129.14,0.0,5880.09,0,1,90640,1 +34,0,44.69,,,53,San Diego,5404,Two Year,United States,5176-LMJXE,Stayed,0,0,Female,0,,"32.707892, -117.05512",32.707892,-117.05512,0,20.55,0,0,0,,0,0,1,0,Credit Card,1,66838,0,Q3,0,4,0,California,0,0,0,47,945.7,0,2100.43,0.0,3046.13,0,0,92114,0 +44,10,19.49,Competitor,Competitor offered more data,94,Hoopa,5811,Month-to-Month,United States,0325-XBFAC,Churned,0,1,Male,1,Fiber Optic,"41.163637, -123.704841",41.163637,-123.704841,0,94.7,0,0,0,,0,0,1,0,Bank Withdrawal,1,3041,0,Q3,0,1,0,California,1,1,1,8,740.3,80,155.92,0.0,976.22,0,0,95546,1 +36,20,18.0,,,36,Van Nuys,4163,One Year,United States,4350-ZTLPI,Stayed,0,1,Female,1,Fiber Optic,"34.178483, -118.431791",34.178483,-118.431791,1,108.95,1,0,1,Offer B,1,0,1,1,Bank Withdrawal,1,40376,1,Q3,1,4,0,California,1,1,1,53,5718.2,0,954.0,0.0,6672.2,0,1,91401,0 +47,8,0.0,,,59,Olema,5369,Month-to-Month,United States,5133-VRSAB,Stayed,0,0,Male,1,Cable,"38.052209, -122.775567",38.052209,-122.775567,0,29.35,0,0,0,Offer E,0,1,0,0,Credit Card,0,248,0,Q3,0,4,0,California,0,0,0,8,216.45,10,0.0,0.0,226.45,0,0,94950,0 +22,59,24.36,,,75,Dorris,3974,Month-to-Month,United States,1794-SWWKL,Stayed,1,1,Male,1,DSL,"41.949216, -122.050062",41.949216,-122.050062,1,59.65,1,2,6,Offer D,0,0,1,1,Bank Withdrawal,1,1162,1,Q3,1,4,0,California,0,0,0,15,867.1,0,365.4,32.65,1199.85,1,1,96023,0 +60,23,16.45,Attitude,Attitude of support person,90,Camarillo,3965,Month-to-Month,United States,1583-IHQZE,Churned,0,1,Male,1,Cable,"34.227846, -119.079903",34.227846,-119.079903,0,112.95,1,0,0,,1,0,1,0,Mailed Check,1,42853,1,Q3,0,2,0,California,1,1,1,12,1384.75,0,197.4,0.0,1582.15,0,1,93010,1 +37,10,45.57,,,79,Atascadero,4965,Month-to-Month,United States,4559-UWIHT,Stayed,0,1,Male,1,Fiber Optic,"35.453912, -120.69461",35.453912,-120.69461,1,82.65,1,0,8,Offer D,1,0,1,1,Bank Withdrawal,1,29539,0,Q3,1,5,0,California,0,0,0,14,1185.0,0,637.98,0.0,1822.98,0,1,93422,0 +65,2,38.85,,,57,Lamont,3748,One Year,United States,4619-EVPHY,Stayed,0,0,Female,1,Fiber Optic,"35.245035, -118.905553",35.245035,-118.905553,1,91.0,0,0,2,,0,0,1,1,Bank Withdrawal,1,15364,0,Q3,1,5,1,California,1,1,1,20,1859.5,0,777.0,0.0,2636.5,0,1,93241,0 +25,59,20.79,,,46,Belmont,4054,Two Year,United States,3133-PZNSR,Stayed,1,0,Male,1,Fiber Optic,"37.509366, -122.306132",37.509366,-122.306132,1,97.75,1,3,1,,1,1,1,1,Credit Card,1,25566,1,Q3,1,3,0,California,1,1,0,72,6991.6,0,1496.88,0.0,8488.48,1,1,94002,0 +64,0,11.38,,,28,Janesville,2347,Two Year,United States,4774-HHGGS,Stayed,0,0,Male,0,,"40.294034, -120.512622",40.294034,-120.512622,1,19.05,0,0,1,,0,0,0,1,Credit Card,1,3093,0,Q3,1,4,0,California,0,0,0,30,637.55,0,341.4,0.0,978.95,0,0,96114,0 +77,3,16.61,Price,Lack of affordable download/upload speed,82,Irvine,4652,Month-to-Month,United States,4039-HEUNW,Churned,0,0,Male,1,Fiber Optic,"33.716136, -117.752574",33.716136,-117.752574,1,96.5,1,0,1,,1,0,1,1,Bank Withdrawal,1,26419,0,Q3,1,3,1,California,1,0,1,36,3436.1,0,597.96,0.0,4034.06,0,1,92620,1 +50,11,6.95,Attitude,Attitude of support person,83,Ontario,5111,Month-to-Month,United States,3946-MHCZW,Churned,0,1,Male,1,DSL,"34.035602, -117.591528",34.035602,-117.591528,0,50.9,0,0,0,Offer E,0,0,0,0,Credit Card,1,56280,0,Q3,0,1,0,California,0,0,0,1,50.9,0,6.95,0.0,57.85,0,1,91761,1 +49,53,42.55,,,61,Torrance,5613,Two Year,United States,4854-SSLTN,Joined,1,0,Male,1,DSL,"33.833181, -118.292062",33.833181,-118.292062,1,59.5,0,4,8,Offer E,1,1,0,1,Mailed Check,1,17058,1,Q3,1,4,0,California,0,0,0,2,130.5,0,85.1,0.0,215.6,0,1,90502,0 +54,16,15.28,,,77,Hesperia,4521,Month-to-Month,United States,6833-JMZYP,Stayed,0,1,Female,1,Fiber Optic,"34.361387, -117.337509",34.361387,-117.337509,0,94.0,0,0,0,,0,0,1,0,Credit Card,1,68515,0,Q3,0,3,0,California,1,1,1,15,1505.45,0,229.2,0.0,1734.65,0,1,92345,0 +26,30,5.6,,,55,Indio,4205,Month-to-Month,United States,8100-HZZLJ,Stayed,1,0,Female,1,Cable,"33.713891, -116.237257",33.713891,-116.237257,0,63.95,0,1,0,,1,1,1,0,Bank Withdrawal,1,56307,0,Q3,0,3,0,California,1,1,0,43,2737.05,0,240.8,0.0,2977.85,1,1,92201,0 +65,6,22.33,Competitor,Competitor offered higher download speeds,82,Stockton,3179,Month-to-Month,United States,3565-UNOCC,Churned,0,1,Female,1,Fiber Optic,"38.044523, -121.348048",38.044523,-121.348048,1,99.05,1,0,1,,0,0,1,1,Bank Withdrawal,1,30814,0,Q3,1,1,1,California,1,1,1,29,2952.85,0,647.57,0.0,3600.42,0,1,95209,1 +75,5,0.0,Competitor,Competitor had better devices,89,Soda Springs,4591,Month-to-Month,United States,2778-OCLGR,Churned,0,0,Male,1,DSL,"39.279068, -120.414275",39.279068,-120.414275,1,39.1,0,0,1,,0,1,0,1,Bank Withdrawal,0,88,0,Q3,1,1,1,California,1,0,0,24,971.3,0,0.0,0.0,971.3,0,1,95728,1 +75,9,20.83,,,32,Port Hueneme,2944,Two Year,United States,9168-INPSZ,Stayed,0,1,Female,1,Fiber Optic,"34.110124, -119.100972",34.110124,-119.100972,1,104.15,1,0,10,,0,0,0,1,Bank Withdrawal,1,25634,1,Q3,1,4,1,California,1,0,1,44,4495.65,0,916.52,0.0,5412.17,0,1,93041,0 +53,0,31.12,,,58,Big Bar,6213,Two Year,United States,7114-AEOZE,Stayed,0,0,Female,0,,"40.775272, -123.287414",40.775272,-123.287414,0,19.85,0,0,0,Offer B,0,0,0,0,Bank Withdrawal,1,269,0,Q3,0,4,0,California,0,0,0,60,1128.1,0,1867.2,0.0,2995.3,0,0,96010,0 +78,12,25.57,,,78,Santa Barbara,4537,Two Year,United States,1465-LNTLJ,Stayed,0,1,Male,1,Cable,"34.406256, -119.726936",34.406256,-119.726936,1,64.4,0,0,7,Offer E,0,0,1,1,Credit Card,1,10986,1,Q3,1,5,1,California,1,1,0,8,581.7,0,204.56,0.0,786.26,0,1,93109,0 +43,3,49.51,,,39,Fort Bragg,5757,One Year,United States,8375-KVTHK,Stayed,0,0,Male,1,Fiber Optic,"39.455555, -123.683979",39.455555,-123.683979,1,100.3,0,0,1,,1,0,1,1,Bank Withdrawal,1,14417,1,Q3,1,4,0,California,1,1,1,68,6754.35,90,3366.68,0.0,10211.03,0,0,95437,0 +28,48,6.42,,,46,Covina,2887,One Year,United States,0959-WHOKV,Stayed,0,1,Male,1,Fiber Optic,"34.08111, -117.853935",34.08111,-117.853935,0,99.0,1,0,0,Offer B,1,1,1,0,Bank Withdrawal,1,25068,0,Q3,0,3,0,California,1,1,0,42,4298.45,0,269.64,0.0,4568.09,1,1,91724,0 +51,11,29.72,,,52,Geyserville,5156,One Year,United States,3709-OIJEA,Stayed,0,1,Male,1,Fiber Optic,"38.731771, -123.064272",38.731771,-123.064272,0,85.2,0,0,0,,1,0,1,0,Bank Withdrawal,1,2349,1,Q3,0,5,0,California,0,0,0,26,2184.6,0,772.72,0.0,2957.32,0,1,95441,0 +61,21,4.66,Competitor,Competitor offered more data,93,San Lorenzo,2318,Month-to-Month,United States,6641-XRPSU,Churned,0,0,Female,1,Fiber Optic,"37.676249, -122.132415",37.676249,-122.132415,0,70.0,0,0,0,Offer C,0,0,1,0,Credit Card,1,26240,0,Q3,0,2,0,California,0,0,0,34,2416.1,0,158.44,11.0,2563.54,0,1,94580,1 +53,0,31.76,Competitor,Competitor made better offer,90,Lathrop,3864,Month-to-Month,United States,4903-UYAVB,Churned,0,0,Male,0,,"37.80821, -121.308401",37.80821,-121.308401,1,19.35,0,0,0,Offer E,0,0,0,1,Mailed Check,1,10834,0,Q3,0,1,0,California,0,0,0,5,126.05,0,158.8,0.0,284.85,0,0,95330,1 +65,22,15.98,Attitude,Attitude of support person,81,Burbank,4745,Month-to-Month,United States,8840-DQLGN,Churned,0,0,Female,1,Cable,"34.177267, -118.31003",34.177267,-118.31003,1,100.5,1,0,1,,1,1,1,1,Bank Withdrawal,1,11517,1,Q3,1,1,1,California,0,0,1,35,3653.35,0,559.3,0.0,4212.65,0,1,91502,1 +61,0,49.51,,,21,Huntington Beach,4676,Two Year,United States,8532-UEFWH,Stayed,1,0,Male,0,,"33.721917, -118.043237",33.721917,-118.043237,1,25.75,1,2,6,Offer B,0,0,0,1,Mailed Check,1,32304,0,Q3,1,3,0,California,0,0,0,52,1345.85,0,2574.52,0.0,3920.37,0,0,92649,0 +32,28,41.37,Competitor,Competitor made better offer,77,Rio Dell,4320,Month-to-Month,United States,7817-BOQPW,Churned,0,0,Female,1,Fiber Optic,"40.485849, -124.163234",40.485849,-124.163234,0,75.55,1,0,0,,0,0,1,0,Bank Withdrawal,1,3284,0,Q3,0,2,0,California,0,0,0,2,166.3,0,82.74,0.0,249.04,0,1,95562,1 +63,25,40.59,,,67,La Palma,4761,Two Year,United States,2380-DAMQP,Stayed,0,1,Female,1,Fiber Optic,"33.850504, -118.039892",33.850504,-118.039892,1,115.15,1,0,10,,1,1,0,1,Bank Withdrawal,1,15505,1,Q3,1,4,0,California,1,1,1,72,8349.7,0,2922.48,0.0,11272.18,0,1,90623,0 +46,21,47.82,,,58,San Francisco,5890,Two Year,United States,8263-QMNTJ,Stayed,0,1,Male,1,Fiber Optic,"37.791222, -122.402241",37.791222,-122.402241,1,115.55,1,0,2,Offer A,1,1,1,1,Bank Withdrawal,1,384,1,Q3,1,3,0,California,1,1,1,72,8425.3,0,3443.04,0.0,11868.34,0,1,94104,0 +47,30,38.09,Competitor,Competitor had better devices,91,Marina Del Rey,2014,Month-to-Month,United States,3198-VELRD,Churned,0,0,Female,1,Fiber Optic,"33.977468, -118.445475",33.977468,-118.445475,1,84.75,1,0,1,,0,0,1,1,Bank Withdrawal,1,18058,0,Q3,1,1,0,California,1,1,0,3,264.85,0,114.27,0.0,379.12,0,1,90292,1 +19,47,0.0,,,56,Big Bend,4122,One Year,United States,7781-EWARA,Stayed,1,1,Male,1,Cable,"41.096569, -121.879082",41.096569,-121.879082,1,60.35,0,3,1,Offer A,1,0,0,1,Bank Withdrawal,0,265,1,Q3,1,3,0,California,1,1,1,70,4138.7,0,0.0,49.23,4089.47,1,1,96011,0 +55,53,25.02,,,63,Reseda,5010,Two Year,United States,3363-DTIVD,Stayed,1,1,Male,1,Fiber Optic,"34.200175, -118.540958",34.200175,-118.540958,1,105.55,1,3,3,Offer A,0,1,0,1,Bank Withdrawal,1,68018,0,Q3,1,3,0,California,1,1,1,71,7405.5,0,1776.42,0.0,9181.92,0,1,91335,0 +74,21,9.86,Price,Long distance charges,96,Buena Park,4407,Month-to-Month,United States,0685-MLYYM,Churned,0,0,Female,1,Fiber Optic,"33.845706, -118.012204",33.845706,-118.012204,0,70.75,0,0,0,Offer E,0,0,0,0,Bank Withdrawal,1,44442,0,Q3,0,2,1,California,0,0,0,2,154.85,0,19.72,0.0,174.57,0,1,90620,1 +52,27,27.59,,,42,Antelope,5184,Two Year,United States,3889-VWBID,Stayed,1,0,Male,1,DSL,"38.715498, -121.363411",38.715498,-121.363411,1,82.85,0,1,1,,1,1,0,1,Bank Withdrawal,1,36432,1,Q3,1,4,0,California,1,1,1,68,5776.45,0,1876.12,0.0,7652.57,0,1,95843,0 +65,23,0.0,,,27,Palo Alto,5546,Month-to-Month,United States,9693-XMUOB,Stayed,0,0,Male,1,Cable,"37.386978, -122.177746",37.386978,-122.177746,1,50.25,0,0,4,,1,0,1,1,Bank Withdrawal,0,1723,0,Q3,1,4,1,California,1,1,1,59,2997.45,0,0.0,0.0,2997.45,0,1,94304,0 +42,3,47.9,,,23,Sacramento,5957,One Year,United States,8668-KNZTI,Stayed,0,1,Male,1,DSL,"38.646209, -121.52446",38.646209,-121.52446,0,53.75,0,0,0,,0,1,0,0,Bank Withdrawal,1,8403,0,Q3,0,3,0,California,0,0,0,52,2790.65,0,2490.8,43.12,5238.33,0,1,95834,0 +39,17,0.0,,,62,Los Altos,5281,Two Year,United States,5397-NSKQG,Stayed,1,0,Male,1,DSL,"37.349546, -122.134356",37.349546,-122.134356,1,50.9,0,2,2,Offer A,0,1,0,1,Credit Card,0,18486,0,Q3,1,4,0,California,1,1,1,67,3281.65,0,0.0,0.0,3281.65,0,1,94022,0 +69,5,11.82,Attitude,Attitude of support person,95,Desert Hot Springs,4997,Month-to-Month,United States,4818-QIUFN,Churned,0,0,Female,1,Fiber Optic,"33.832799, -116.250973",33.832799,-116.250973,0,79.15,1,0,0,,0,1,1,0,Bank Withdrawal,1,5529,0,Q3,0,1,1,California,0,0,0,20,1520.9,0,236.4,0.0,1757.3,0,1,92241,1 +34,19,41.58,,,71,Rocklin,4972,One Year,United States,7550-WIQVA,Stayed,1,1,Male,1,Fiber Optic,"38.7904, -121.236973",38.7904,-121.236973,1,108.25,1,1,3,,1,1,1,1,Bank Withdrawal,1,21510,0,Q3,1,4,0,California,1,1,1,50,5431.4,0,2079.0,0.0,7510.4,0,1,95677,0 +31,8,39.66,Competitor,Competitor had better devices,69,Walnut Grove,5996,Month-to-Month,United States,9894-EZEWG,Churned,0,0,Female,1,Fiber Optic,"38.240419, -121.587535",38.240419,-121.587535,0,74.3,0,0,0,Offer E,1,0,1,0,Credit Card,1,2344,0,Q3,0,1,0,California,0,0,0,1,74.3,0,39.66,0.0,113.96,0,1,95690,1 +57,0,9.33,,,64,Coulterville,4439,One Year,United States,4518-FZBSX,Stayed,1,0,Male,0,,"37.722127, -120.110174",37.722127,-120.110174,1,20.25,0,2,4,Offer B,0,0,0,1,Credit Card,1,2271,0,Q3,1,4,0,California,0,0,0,42,854.9,0,391.86,0.0,1246.76,0,0,95311,0 +78,22,24.75,Competitor,Competitor made better offer,85,Indian Wells,5287,Month-to-Month,United States,9488-HGMJH,Churned,0,0,Female,1,Fiber Optic,"33.537646, -116.291089",33.537646,-116.291089,0,71.15,0,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,3873,0,Q3,0,3,1,California,0,0,0,1,71.15,20,24.75,0.0,115.9,0,0,92210,1 +62,26,35.9,Competitor,Competitor offered higher download speeds,84,Albany,2404,Month-to-Month,United States,8436-BJUMM,Churned,0,0,Male,1,Cable,"37.890274, -122.295192",37.890274,-122.295192,1,83.75,1,0,1,Offer C,0,0,1,1,Bank Withdrawal,1,15882,0,Q3,1,3,0,California,0,0,1,26,2070.6,0,933.4,0.0,3004.0,0,1,94706,1 +62,22,48.22,Dissatisfaction,Product dissatisfaction,79,Orange,4629,Month-to-Month,United States,6629-CZTTH,Churned,0,0,Male,1,Cable,"33.828779, -117.848299",33.828779,-117.848299,0,55.7,0,0,0,,0,0,1,0,Credit Card,1,18058,0,Q3,0,1,0,California,1,1,0,1,55.7,0,48.22,0.0,103.92,0,1,92865,1 +55,27,29.03,,,35,Janesville,6012,Two Year,United States,3938-YFPXD,Stayed,0,1,Male,1,DSL,"40.294034, -120.512622",40.294034,-120.512622,0,84.3,1,0,0,Offer A,0,1,0,0,Credit Card,1,3093,1,Q3,0,4,0,California,1,1,1,72,5997.1,0,2090.16,0.0,8087.26,0,1,96114,0 +22,0,46.27,Price,Long distance charges,82,Adelanto,4221,Month-to-Month,United States,9063-ZGTUY,Churned,0,0,Female,0,,"34.667815, -117.536183",34.667815,-117.536183,1,19.4,0,0,3,,0,0,1,1,Credit Card,1,18980,0,Q3,1,3,0,California,0,0,0,61,1182.55,0,2822.47,0.0,4005.02,1,0,92301,1 +38,28,5.25,,,44,Tollhouse,5046,Two Year,United States,8661-BOYNW,Stayed,0,1,Female,1,DSL,"36.993666, -119.348267",36.993666,-119.348267,1,84.4,1,0,1,Offer A,0,1,1,1,Credit Card,1,2633,1,Q3,1,3,0,California,1,1,1,72,6096.45,0,378.0,0.0,6474.45,0,1,93667,0 +27,59,34.49,,,32,Phelan,3936,Month-to-Month,United States,4998-IKFSE,Stayed,0,1,Female,1,Fiber Optic,"34.441123, -117.537886",34.441123,-117.537886,0,100.45,1,0,0,Offer C,0,0,0,0,Bank Withdrawal,1,12463,0,Q3,0,5,0,California,1,1,1,30,3096.9,80,1034.7,0.0,4211.6,1,0,92371,0 +52,4,40.47,,,67,Oakland,5186,One Year,United States,5140-FOMCQ,Stayed,0,1,Female,1,Fiber Optic,"37.803883, -122.208417",37.803883,-122.208417,1,109.15,1,0,7,Offer B,1,1,1,1,Credit Card,1,28900,0,Q3,1,4,0,California,1,1,1,59,6557.75,0,2387.73,0.0,8945.48,0,1,94602,0 +44,0,18.2,,,20,Calimesa,4333,Month-to-Month,United States,1057-FOGLZ,Stayed,0,0,Female,0,,"33.982787, -117.057627",33.982787,-117.057627,0,19.65,0,0,0,Offer D,0,0,0,0,Credit Card,1,7334,0,Q3,0,3,0,California,0,0,0,18,391.7,0,327.6,0.0,719.3,0,0,92320,0 +74,27,8.66,,,25,Borrego Springs,4330,Two Year,United States,3723-BFBGR,Stayed,0,0,Male,1,Cable,"33.200369, -116.192313",33.200369,-116.192313,0,54.8,1,0,0,,1,0,0,0,Credit Card,1,2863,0,Q3,0,5,1,California,0,0,0,24,1291.3,110,207.84,0.0,1609.14,0,0,92004,0 +23,73,24.28,,,22,Beaumont,2301,Month-to-Month,United States,7159-FVYPK,Joined,1,1,Female,1,DSL,"33.946982, -116.977672",33.946982,-116.977672,1,69.15,1,3,3,,1,0,1,1,Bank Withdrawal,1,17721,0,Q3,1,3,0,California,0,0,1,3,235.0,0,72.84,0.0,307.84,1,0,92223,0 +65,19,2.86,,,49,La Mesa,2009,Month-to-Month,United States,5419-JKZNQ,Stayed,0,0,Male,1,Fiber Optic,"32.759327, -116.99726",32.759327,-116.99726,1,77.9,1,0,1,,0,0,0,1,Mailed Check,1,44652,0,Q3,1,3,1,California,0,0,0,30,2351.45,0,85.8,0.0,2437.25,0,1,91941,0 +28,0,4.01,,,79,Pinole,4530,Two Year,United States,9953-ZMKSM,Stayed,0,0,Male,0,,"37.996462, -122.293716",37.996462,-122.293716,0,25.25,1,0,0,Offer B,0,0,0,0,Mailed Check,1,16717,0,Q3,0,4,0,California,0,0,0,63,1559.3,0,252.63,0.0,1811.93,1,0,94564,0 +72,11,16.94,Other,Don't know,96,Guinda,2420,Month-to-Month,United States,0504-HHAPI,Churned,0,1,Female,1,Fiber Optic,"38.830739, -122.196202",38.830739,-122.196202,0,88.3,1,0,0,,0,0,0,0,Credit Card,1,228,0,Q3,0,3,1,California,1,0,0,27,2467.75,0,457.38,0.0,2925.13,0,1,95637,1 +44,0,6.71,,,41,Arnold,3678,Two Year,United States,1985-MBRYP,Stayed,0,0,Female,0,,"38.32153, -120.236358",38.32153,-120.236358,0,19.65,0,0,0,Offer B,0,0,1,0,Bank Withdrawal,1,5159,0,Q3,0,3,0,California,0,0,0,43,779.25,0,288.53,0.0,1067.78,0,0,95223,0 +36,18,0.0,Competitor,Competitor offered higher download speeds,69,San Anselmo,3503,Month-to-Month,United States,2592-SEIFQ,Churned,0,0,Male,1,DSL,"37.99272, -122.575026",37.99272,-122.575026,0,24.75,0,0,0,,0,0,0,0,Bank Withdrawal,0,16849,0,Q3,0,2,0,California,0,0,0,3,66.95,0,0.0,0.0,66.95,0,1,94960,1 +30,0,22.77,,,45,Landers,5306,Two Year,United States,2569-WGERO,Stayed,0,0,Female,0,,"34.341737, -116.539416",34.341737,-116.539416,0,21.15,0,0,0,,0,0,1,0,Bank Withdrawal,1,2182,0,Q3,0,5,0,California,0,0,0,72,1419.4,0,1639.44,19.31,3039.53,0,0,92285,0 +61,17,0.0,,,58,Descanso,5833,Month-to-Month,United States,4459-BBGHE,Stayed,1,0,Male,1,DSL,"32.912664, -116.635387",32.912664,-116.635387,0,44.5,0,1,0,Offer C,0,0,1,0,Bank Withdrawal,0,1587,0,Q3,0,4,0,California,1,1,1,30,1307.8,0,0.0,0.0,1307.8,0,1,91916,0 +42,23,37.23,,,44,Vallejo,3708,Month-to-Month,United States,8120-JDCAM,Stayed,1,0,Male,1,Fiber Optic,"38.161321, -122.271588",38.161321,-122.271588,1,69.55,0,1,1,,0,0,1,1,Credit Card,1,42209,0,Q3,1,4,0,California,0,0,0,4,284.9,0,148.92,0.0,433.82,0,1,94589,0 +28,42,28.54,,,39,Pine Valley,2071,Month-to-Month,United States,0491-KAPQG,Stayed,0,0,Male,1,Fiber Optic,"32.800671, -116.483363",32.800671,-116.483363,0,73.7,1,0,0,Offer D,0,0,1,0,Bank Withdrawal,1,1604,0,Q3,0,5,0,California,0,1,0,21,1558.7,0,599.34,0.0,2158.04,1,1,91962,0 +50,25,47.73,,,27,Pioneertown,2508,Month-to-Month,United States,9079-LWTFD,Stayed,0,0,Male,1,Fiber Optic,"34.201108, -116.593456",34.201108,-116.593456,0,100.75,1,0,0,,1,1,0,0,Credit Card,1,354,1,Q3,0,3,0,California,0,0,1,47,4669.2,0,2243.31,0.0,6912.51,0,1,92268,0 +28,0,10.21,,,72,Alhambra,3901,Month-to-Month,United States,7243-LCGGZ,Joined,0,0,Female,0,,"34.090925, -118.128164",34.090925,-118.128164,0,20.9,0,0,0,,0,0,0,0,Mailed Check,1,54382,0,Q3,0,5,0,California,0,0,0,1,20.9,0,10.21,0.0,31.11,1,0,91801,0 +33,0,9.81,,,74,Oxnard,4006,One Year,United States,0219-QAERP,Stayed,0,0,Male,0,,"34.156629, -119.117218",34.156629,-119.117218,1,19.8,0,0,2,,0,0,0,1,Credit Card,1,77791,0,Q3,1,5,0,California,0,0,0,30,576.65,0,294.3,0.0,870.95,0,0,93033,0 +61,8,4.76,,,36,Cassel,4337,Two Year,United States,0868-VJRDR,Stayed,0,0,Male,1,Fiber Optic,"40.936285, -121.572692",40.936285,-121.572692,1,104.05,0,0,1,,1,1,1,1,Credit Card,1,344,1,Q3,1,4,0,California,1,1,1,64,6605.55,0,304.64,0.0,6910.19,0,1,96016,0 +63,30,35.72,,,25,Angwin,2845,One Year,United States,5837-LXSDN,Stayed,1,0,Female,1,Cable,"38.542448, -122.419923",38.542448,-122.419923,1,58.85,0,3,1,,1,0,1,1,Credit Card,1,3641,0,Q3,1,4,0,California,0,0,1,21,1215.45,0,750.12,0.0,1965.57,0,1,94508,0 +44,0,25.52,,,72,Big Bear Lake,3726,One Year,United States,5627-TVBPP,Stayed,1,0,Female,0,,"34.242058, -116.89802",34.242058,-116.89802,0,20.1,0,1,0,,0,0,1,0,Credit Card,1,5447,0,Q3,0,4,0,California,0,0,0,35,644.5,0,893.2,0.0,1537.7,0,0,92315,0 +78,17,26.95,Other,Don't know,91,Anderson,5859,Month-to-Month,United States,8696-JKZNU,Churned,0,0,Female,1,Fiber Optic,"40.448632, -122.306657",40.448632,-122.306657,0,76.25,1,0,0,Offer C,0,0,1,0,Bank Withdrawal,1,21418,0,Q3,0,3,1,California,0,0,0,37,2841.55,0,997.15,0.0,3838.7,0,1,96007,1 +36,14,47.45,,,31,Yountville,2504,One Year,United States,5975-BAICR,Stayed,1,1,Male,1,DSL,"38.421458, -122.365048",38.421458,-122.365048,1,63.7,0,2,8,,0,1,1,1,Credit Card,1,2873,0,Q3,1,3,0,California,1,1,0,36,2188.5,0,1708.2,0.0,3896.7,0,1,94599,0 +57,24,12.29,,,39,Salinas,5841,Two Year,United States,6007-TCTST,Stayed,1,1,Female,1,Fiber Optic,"36.64152, -121.622188",36.64152,-121.622188,1,115.8,1,2,9,,1,1,1,1,Bank Withdrawal,1,35739,1,Q3,1,3,0,California,1,1,1,72,8476.5,0,884.88,0.0,9361.38,0,1,93901,0 +59,76,31.45,,,59,Applegate,5975,One Year,United States,8608-OZTLB,Stayed,1,1,Male,1,DSL,"38.983388, -120.988814",38.983388,-120.988814,1,74.05,0,3,4,,1,1,0,1,Bank Withdrawal,1,1526,1,Q3,1,3,0,California,0,0,1,38,2802.3,0,1195.1,0.0,3997.4,0,1,95703,0 +19,48,28.42,,,30,Nuevo,5271,One Year,United States,3482-ABPKK,Stayed,0,0,Female,1,DSL,"33.82769, -117.102244",33.82769,-117.102244,0,54.3,0,0,0,Offer C,0,1,0,0,Credit Card,1,7344,1,Q3,0,3,0,California,0,0,0,28,1546.3,150,795.76,0.0,2492.06,1,0,92567,0 +39,0,14.97,,,74,Sacramento,5594,One Year,United States,3653-NCRDJ,Stayed,1,0,Male,0,,"38.625096, -121.383658",38.625096,-121.383658,1,19.2,0,1,10,,0,0,1,1,Credit Card,1,35426,0,Q3,1,4,0,California,0,0,0,43,776.25,0,643.71,9.48,1410.48,0,0,95821,0 +69,22,37.39,,,33,San Jose,4994,Two Year,United States,2176-LVPNX,Stayed,0,1,Female,1,DSL,"37.333851, -121.891147",37.333851,-121.891147,0,89.85,1,0,0,Offer A,1,1,0,0,Credit Card,1,561,1,Q3,0,3,1,California,1,0,1,71,6293.45,140,2654.69,0.0,9088.14,0,0,95113,0 +48,0,5.32,,,43,Dublin,3595,Month-to-Month,United States,3717-OFRTN,Joined,0,0,Male,0,,"37.713926, -121.928425",37.713926,-121.928425,0,19.75,0,0,0,Offer E,0,0,0,0,Bank Withdrawal,1,29636,0,Q3,0,5,0,California,0,0,0,1,19.75,0,5.32,0.0,25.07,0,0,94568,0 +30,48,29.14,,,43,Santa Fe Springs,5807,Month-to-Month,United States,7136-IHZJA,Stayed,1,0,Female,1,DSL,"33.933565, -118.062611",33.933565,-118.062611,1,71.35,0,2,4,,1,1,1,1,Credit Card,1,16271,1,Q3,1,4,0,California,1,1,0,40,2847.2,0,1165.6,0.0,4012.8,0,1,90670,0 +46,15,48.36,Competitor,Competitor made better offer,92,Union City,3077,Month-to-Month,United States,8357-EQXFO,Churned,0,1,Female,1,Fiber Optic,"37.59485, -122.051521",37.59485,-122.051521,0,95.35,0,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,66472,0,Q3,0,2,0,California,1,1,1,7,660.9,0,338.52,34.29,965.13,0,1,94587,1 +25,41,36.07,Competitor,Competitor had better devices,77,Dublin,3086,Month-to-Month,United States,2202-CUYXZ,Churned,0,1,Male,1,Fiber Optic,"37.713926, -121.928425",37.713926,-121.928425,0,84.85,0,0,0,,0,0,1,0,Bank Withdrawal,1,29636,0,Q3,0,1,0,California,0,1,1,1,84.85,0,36.07,0.0,120.92,1,1,94568,1 +75,16,47.86,,,70,El Nido,4113,Two Year,United States,8089-UZWLX,Stayed,0,1,Female,1,Fiber Optic,"37.127386, -120.506422",37.127386,-120.506422,0,104.05,1,0,0,Offer A,0,0,0,0,Bank Withdrawal,1,808,0,Q3,0,5,1,California,1,0,1,71,7413.55,0,3398.06,0.0,10811.61,0,1,95317,0 +47,12,35.09,,,73,Azusa,5350,Two Year,United States,8200-LGKSR,Stayed,0,1,Male,1,DSL,"34.174493, -117.87068",34.174493,-117.87068,1,83.2,1,0,6,,0,1,0,1,Bank Withdrawal,1,57775,1,Q3,1,3,0,California,1,1,1,71,6126.1,0,2491.39,0.0,8617.49,0,1,91702,0 +53,0,40.49,Dissatisfaction,Service dissatisfaction,90,Twain,4132,Month-to-Month,United States,9318-NKNFC,Churned,0,0,Male,0,,"40.022184, -121.062384",40.022184,-121.062384,0,18.85,0,0,0,,0,0,1,0,Mailed Check,1,73,0,Q3,0,1,0,California,0,0,0,1,18.85,0,40.49,0.0,59.34,0,0,95984,1 +36,16,37.37,,,80,San Diego,5227,Month-to-Month,United States,5568-DMXZS,Stayed,0,0,Female,1,Cable,"32.827238, -117.089287",32.827238,-117.089287,0,65.45,0,0,0,Offer E,1,0,1,0,Bank Withdrawal,1,30206,1,Q3,0,5,0,California,0,0,1,8,554.45,0,298.96,0.0,853.41,0,1,92124,0 +22,59,28.34,,,37,Indio,5876,One Year,United States,0218-QNVAS,Stayed,1,0,Male,1,Fiber Optic,"33.752938, -116.230055",33.752938,-116.230055,1,100.55,1,1,1,Offer A,1,0,0,1,Bank Withdrawal,1,2743,0,Q3,1,5,0,California,1,1,1,71,7113.75,0,2012.14,16.99,9108.9,1,1,92203,0 +62,29,37.49,Competitor,Competitor offered higher download speeds,90,San Jose,3982,Month-to-Month,United States,7627-JKIAZ,Churned,0,1,Female,1,Fiber Optic,"37.350284, -121.852855",37.350284,-121.852855,1,78.95,1,0,0,,0,0,1,1,Credit Card,1,51706,0,Q3,0,3,0,California,0,0,0,37,2839.65,0,1387.13,0.0,4226.78,0,1,95116,1 +73,6,25.74,Price,Extra data charges,96,Culver City,3016,Month-to-Month,United States,7580-UGXNC,Churned,0,0,Female,1,DSL,"34.019323, -118.391902",34.019323,-118.391902,0,54.85,0,0,0,,1,1,0,0,Credit Card,1,15195,0,Q3,0,1,1,California,0,0,0,2,104.2,0,51.48,0.0,155.68,0,1,90232,1 +63,8,39.16,,,60,Garberville,3672,Month-to-Month,United States,0311-QYWSS,Stayed,0,0,Female,1,DSL,"40.057784, -123.679461",40.057784,-123.679461,0,49.45,0,0,0,,0,1,1,0,Bank Withdrawal,1,2423,0,Q3,0,3,0,California,0,0,0,6,314.6,0,234.96,0.0,549.56,0,1,95542,0 +59,22,25.89,,,44,Valley Center,3137,Month-to-Month,United States,9700-ISPUP,Stayed,1,0,Female,1,DSL,"33.25283, -116.986079",33.25283,-116.986079,1,65.5,0,1,1,Offer D,1,0,1,1,Bank Withdrawal,1,14575,1,Q3,1,5,0,California,1,1,0,10,616.9,0,258.9,0.0,875.8,0,1,92082,0 +51,13,9.47,,,76,Los Angeles,5749,Month-to-Month,United States,3097-IDVPU,Stayed,1,0,Male,1,DSL,"34.065875, -118.238728",34.065875,-118.238728,1,50.1,1,2,10,Offer D,0,0,0,1,Credit Card,1,30596,0,Q3,1,5,0,California,0,0,0,19,910.45,120,179.93,0.0,1210.38,0,0,90012,0 +34,22,24.32,Competitor,Competitor offered higher download speeds,74,Columbia,5435,Month-to-Month,United States,0870-VEMYL,Churned,0,0,Female,1,Cable,"38.085839, -120.37855",38.085839,-120.37855,0,53.85,0,0,0,Offer E,0,1,0,0,Credit Card,1,2144,1,Q3,0,1,0,California,0,0,0,5,259.8,10,121.6,22.96,368.44,0,0,95310,1 +65,15,48.71,Competitor,Competitor had better devices,70,San Francisco,4038,Month-to-Month,United States,0781-LKXBR,Churned,0,1,Male,1,Fiber Optic,"37.7795, -122.419233",37.7795,-122.419233,0,100.5,1,0,0,,0,0,1,0,Bank Withdrawal,1,28998,0,Q3,0,1,1,California,1,1,1,9,918.6,0,438.39,0.0,1356.99,0,1,94102,1 +25,59,48.86,,,46,Orange,3391,Month-to-Month,United States,6918-UMQCG,Stayed,0,0,Female,1,Fiber Optic,"33.792791, -117.789749",33.792791,-117.789749,0,80.2,0,0,0,Offer E,0,0,0,0,Bank Withdrawal,1,37916,0,Q3,0,3,0,California,0,0,1,5,384.25,0,244.3,0.0,628.55,1,1,92869,0 +20,73,0.0,,,61,Los Angeles,4986,Month-to-Month,United States,8158-WPEZG,Stayed,0,0,Male,1,DSL,"33.92128, -118.274186",33.92128,-118.274186,0,35.65,0,0,0,,1,0,1,0,Bank Withdrawal,0,24511,1,Q3,0,4,0,California,0,0,0,11,425.1,0,0.0,0.0,425.1,1,1,90061,0 +42,0,44.34,,,52,Colusa,5863,Month-to-Month,United States,0366-NQSHS,Joined,0,0,Male,0,,"39.273096, -122.050763",39.273096,-122.050763,0,19.35,0,0,0,,0,0,0,0,Credit Card,1,7503,0,Q3,0,3,0,California,0,0,0,2,46.35,0,88.68,0.0,135.03,0,0,95932,0 +29,0,48.87,,,65,Maywood,4838,One Year,United States,0621-TSSMU,Stayed,0,0,Male,0,,"33.988572, -118.186565",33.988572,-118.186565,1,19.95,0,0,0,,0,0,0,1,Credit Card,1,28094,0,Q3,0,5,0,California,0,0,0,56,1126.75,0,2736.72,0.0,3863.47,1,0,90270,0 +59,26,30.07,Competitor,Competitor had better devices,82,Fall River Mills,2591,Month-to-Month,United States,1157-BQCUW,Churned,0,0,Male,1,Fiber Optic,"41.017282, -121.468945",41.017282,-121.468945,0,74.95,1,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,1902,0,Q3,0,1,0,California,0,0,0,1,74.95,0,30.07,0.0,105.02,0,1,96028,1 +69,9,5.27,,,58,Orange,5590,Two Year,United States,0336-PIKEI,Stayed,0,1,Male,1,DSL,"33.792791, -117.789749",33.792791,-117.789749,1,74.4,0,0,7,Offer A,1,1,0,1,Bank Withdrawal,1,37916,1,Q3,1,4,1,California,0,0,1,72,5360.75,140,379.44,0.0,5880.19,0,0,92869,0 +44,20,44.6,,,80,Los Angeles,2540,Month-to-Month,United States,4536-PLEQY,Stayed,0,0,Male,1,Fiber Optic,"34.001617, -118.222274",34.001617,-118.222274,1,85.05,0,0,1,Offer D,1,0,1,1,Credit Card,1,3642,0,Q3,1,3,0,California,1,1,0,12,999.8,0,535.2,0.0,1535.0,0,1,90058,0 +39,0,4.6,,,58,Isleton,3979,One Year,United States,4538-WNTMJ,Stayed,0,0,Female,0,,"38.154823, -121.601358",38.154823,-121.601358,1,24.95,1,0,0,Offer B,0,0,0,1,Credit Card,1,2010,0,Q3,0,3,0,California,0,0,0,46,1165.9,0,211.6,0.0,1377.5,0,0,95641,0 +25,46,25.83,,,51,San Francisco,5432,Month-to-Month,United States,4301-VVZKA,Stayed,0,0,Male,1,Fiber Optic,"37.800254, -122.436975",37.800254,-122.436975,1,75.4,1,0,1,,0,0,1,1,Bank Withdrawal,1,22920,0,Q3,1,5,0,California,0,0,0,16,1189.4,0,413.28,0.0,1602.68,1,1,94123,0 +58,0,38.84,,,48,Palo Alto,2732,Month-to-Month,United States,2542-HYGIQ,Joined,0,0,Female,0,,"37.45809, -122.115398",37.45809,-122.115398,0,19.95,0,0,0,,0,0,0,0,Credit Card,1,45499,0,Q3,0,5,0,California,0,0,0,1,19.95,0,38.84,0.0,58.79,0,0,94303,0 +37,30,19.32,,,75,Monrovia,5580,Month-to-Month,United States,4353-HYOJD,Stayed,1,0,Female,1,DSL,"34.1528, -118.000482",34.1528,-118.000482,1,49.85,0,5,5,Offer C,1,0,0,1,Credit Card,1,41067,0,Q3,1,3,0,California,0,0,0,27,1336.15,0,521.64,0.0,1857.79,0,1,91016,0 +73,10,33.68,,,29,Long Barn,6202,Two Year,United States,5329-KRDTM,Stayed,0,1,Male,1,DSL,"38.109125, -120.078597",38.109125,-120.078597,1,77.35,1,0,4,Offer A,1,0,0,1,Credit Card,1,683,1,Q3,1,4,1,California,0,0,1,72,5396.25,0,2424.96,0.0,7821.21,0,1,95335,0 +54,4,9.52,,,52,Hilmar,2405,Month-to-Month,United States,9093-FPDLG,Stayed,0,1,Female,1,Fiber Optic,"37.394536, -120.890747",37.394536,-120.890747,0,94.2,0,0,0,,1,0,1,0,Bank Withdrawal,1,7177,1,Q3,0,3,0,California,1,1,0,11,999.9,0,104.72,0.0,1104.62,0,1,95324,0 +22,73,8.53,,,52,Albany,4798,Two Year,United States,4194-FJARJ,Stayed,1,0,Female,1,Cable,"37.890274, -122.295192",37.890274,-122.295192,1,60.0,1,3,6,,0,1,0,1,Bank Withdrawal,1,15882,1,Q3,1,3,0,California,0,0,0,54,3273.95,0,460.62,0.0,3734.57,1,1,94706,0 +21,47,19.3,,,76,Stockton,3131,Month-to-Month,United States,3522-CDKHF,Stayed,0,0,Female,1,Fiber Optic,"38.033219, -121.297433",38.033219,-121.297433,1,75.5,0,0,6,Offer C,0,1,1,1,Bank Withdrawal,1,40611,0,Q3,1,3,0,California,0,0,0,32,2324.7,0,617.6,0.0,2942.3,1,1,95210,0 +48,6,0.0,,,49,Barstow,5174,Two Year,United States,3933-DQPWX,Stayed,0,1,Female,1,DSL,"34.965648, -117.001509",34.965648,-117.001509,0,39.7,0,0,0,,1,0,0,0,Credit Card,0,31293,1,Q3,0,3,0,California,0,0,0,50,1932.75,0,0.0,0.0,1932.75,0,1,92311,0 +70,0,8.48,,,21,Inglewood,5079,Two Year,United States,2452-MRMZF,Stayed,0,0,Female,0,,"33.936291, -118.332639",33.936291,-118.332639,1,25.7,1,0,9,,0,0,1,1,Credit Card,1,27778,0,Q3,1,3,1,California,0,0,0,72,1937.4,0,610.56,0.0,2547.96,0,0,90303,0 +55,19,31.79,,,79,Copperopolis,2831,Month-to-Month,United States,0365-GXEZS,Stayed,0,1,Male,1,Fiber Optic,"37.943954, -120.67108",37.943954,-120.67108,1,78.2,0,0,6,Offer D,0,0,0,1,Bank Withdrawal,1,2633,1,Q3,1,5,0,California,0,0,0,18,1468.75,0,572.22,0.0,2040.97,0,1,95228,0 +40,0,42.52,,,60,Newport Beach,5597,Month-to-Month,United States,3675-EQOZA,Stayed,0,0,Male,0,,"33.634626, -117.874882",33.634626,-117.874882,0,20.65,0,0,0,Offer E,0,0,0,0,Bank Withdrawal,1,28687,0,Q3,0,4,0,California,0,0,0,5,93.55,0,212.6,0.0,306.15,0,0,92660,0 +48,0,14.37,,,40,Pine Valley,5860,Two Year,United States,7242-EDTYC,Stayed,1,0,Male,0,,"32.800671, -116.483363",32.800671,-116.483363,0,19.55,0,2,0,Offer B,0,0,0,0,Bank Withdrawal,1,1604,0,Q3,0,3,0,California,0,0,0,44,819.95,0,632.28,0.0,1452.23,0,0,91962,0 +51,22,23.36,,,80,Newport Beach,4291,Month-to-Month,United States,3173-NVMPX,Stayed,1,0,Female,1,DSL,"33.62251, -117.927024",33.62251,-117.927024,1,55.3,1,3,1,,1,0,1,1,Credit Card,1,22133,0,Q3,1,5,0,California,0,0,0,9,501.2,0,210.24,0.0,711.44,0,1,92663,0 +49,23,21.16,,,45,Dublin,5574,Two Year,United States,2789-CZANW,Stayed,1,0,Female,1,Fiber Optic,"37.713926, -121.928425",37.713926,-121.928425,1,110.3,1,1,7,Offer B,1,1,0,1,Bank Withdrawal,1,29636,1,Q3,1,3,0,California,1,1,1,64,6997.3,0,1354.24,0.0,8351.54,0,1,94568,0 +34,2,29.49,,,40,Wilseyville,4369,One Year,United States,3638-DIMPH,Stayed,0,0,Female,1,DSL,"38.392686, -120.415951",38.392686,-120.415951,1,43.8,0,0,1,,0,0,0,1,Bank Withdrawal,1,435,0,Q3,1,3,0,California,0,0,0,13,592.65,0,383.37,0.0,976.02,0,1,95257,0 +40,11,26.85,Dissatisfaction,Poor expertise of phone support,66,Burbank,2484,Month-to-Month,United States,8937-RDTHP,Churned,1,0,Male,1,Fiber Optic,"34.213049, -118.317651",34.213049,-118.317651,0,84.6,0,1,0,,0,1,1,0,Credit Card,1,25882,0,Q3,0,2,0,California,1,1,0,1,84.6,0,26.85,0.0,111.45,0,1,91504,1 +64,0,9.84,,,66,Farmersville,5208,Month-to-Month,United States,1140-UKVZG,Stayed,0,0,Female,0,,"36.29878, -119.201028",36.29878,-119.201028,0,24.8,1,0,0,Offer D,0,0,0,0,Credit Card,1,8644,0,Q3,0,5,0,California,0,0,0,17,475.25,0,167.28,37.06,605.47,0,0,93223,0 +72,19,16.92,,,36,Los Molinos,4406,Two Year,United States,5304-EFJLP,Stayed,0,1,Male,1,Fiber Optic,"40.059385, -122.091481",40.059385,-122.091481,1,111.65,1,0,4,,1,0,1,1,Bank Withdrawal,1,3756,1,Q3,1,4,1,California,1,1,1,72,8022.85,110,1218.24,0.0,9351.09,0,0,96055,0 +46,26,0.0,,,20,Paynes Creek,5063,Two Year,United States,4891-NLUBA,Stayed,1,1,Female,1,DSL,"40.343213, -121.815412",40.343213,-121.815412,1,61.45,0,3,8,Offer B,1,0,1,1,Bank Withdrawal,0,433,1,Q3,1,3,0,California,1,1,1,61,3751.15,0,0.0,0.0,3751.15,0,1,96075,0 +58,15,40.49,,,21,Laton,4165,Two Year,United States,5286-YHCVC,Stayed,0,1,Male,1,Fiber Optic,"36.444232, -119.718285",36.444232,-119.718285,1,104.8,1,0,4,,1,0,1,1,Bank Withdrawal,1,2900,0,Q3,1,4,0,California,1,1,1,72,7470.1,0,2915.28,0.0,10385.38,0,1,93242,0 +43,26,31.08,Dissatisfaction,Network reliability,84,Los Angeles,5286,Month-to-Month,United States,0897-FEGMU,Churned,0,1,Female,1,Fiber Optic,"34.072945, -118.37267",34.072945,-118.37267,1,99.5,1,0,1,Offer D,0,0,1,1,Bank Withdrawal,1,21739,0,Q3,1,3,0,California,1,1,1,11,1056.95,0,341.88,0.0,1398.83,0,1,90048,1 +52,0,44.73,,,80,Rancho Cordova,3233,One Year,United States,8189-DUKMV,Stayed,0,0,Female,0,,"38.591134, -121.161585",38.591134,-121.161585,1,20.5,0,0,8,,0,0,0,1,Bank Withdrawal,1,299,0,Q3,1,5,0,California,0,0,0,4,79.05,0,178.92,0.0,257.97,0,0,95742,0 +24,69,43.05,,,61,Sacramento,5523,Month-to-Month,United States,8445-DNBAE,Joined,1,0,Male,1,DSL,"38.584505, -121.491956",38.584505,-121.491956,0,50.05,1,3,0,Offer E,0,0,1,0,Bank Withdrawal,1,16599,0,Q3,0,4,0,California,0,0,0,1,50.05,0,43.05,0.0,93.1,1,1,95814,0 +71,28,30.25,Competitor,Competitor had better devices,67,San Mateo,2930,Month-to-Month,United States,7576-OYWBN,Churned,0,0,Male,1,Fiber Optic,"37.556634, -122.317723",37.556634,-122.317723,0,76.05,1,0,0,,0,0,1,0,Bank Withdrawal,1,23393,0,Q3,0,1,1,California,0,0,0,3,231.8,0,90.75,0.0,322.55,0,1,94402,1 +68,13,6.81,,,44,Mc Kittrick,2259,Month-to-Month,United States,9334-GWGOW,Stayed,0,0,Male,1,Fiber Optic,"35.38381, -119.730885",35.38381,-119.730885,1,74.85,1,0,2,,0,0,1,1,Bank Withdrawal,1,302,0,Q3,1,4,1,California,0,0,0,7,485.25,0,47.67,0.0,532.92,0,1,93251,0 +66,2,32.36,Attitude,Attitude of support person,74,Coalinga,5904,Month-to-Month,United States,5655-JSMZM,Churned,0,0,Male,1,Fiber Optic,"36.186867, -120.387793",36.186867,-120.387793,0,96.2,1,0,0,Offer B,0,0,1,0,Bank Withdrawal,1,18036,0,Q3,0,2,1,California,1,0,1,49,4718.25,0,1585.64,0.0,6303.89,0,1,93210,1 +56,0,30.47,,,80,Palos Verdes Peninsula,5480,Two Year,United States,2796-NNUFI,Stayed,0,0,Female,0,,"33.788208, -118.404955",33.788208,-118.404955,1,19.95,0,0,1,,0,0,1,1,Credit Card,1,24979,0,Q3,1,5,0,California,0,0,0,46,927.1,0,1401.62,0.0,2328.72,0,0,90274,0 +49,2,38.88,,,62,Volcano,4260,One Year,United States,7581-EBBOU,Stayed,0,1,Female,1,DSL,"38.481902, -120.603668",38.481902,-120.603668,0,70.15,0,0,0,,1,0,1,0,Credit Card,1,1273,1,Q3,0,3,0,California,0,0,1,60,4224.7,0,2332.8,0.0,6557.5,0,1,95689,0 +42,0,13.93,,,20,Traver,3875,Two Year,United States,2805-AUFQN,Stayed,0,0,Female,0,,"36.456091, -119.486225",36.456091,-119.486225,0,19.8,0,0,0,Offer C,0,0,0,0,Credit Card,1,646,0,Q3,0,3,0,California,0,0,0,25,475.2,0,348.25,0.0,823.45,0,0,93673,0 +65,25,11.41,,,50,Farmington,5428,One Year,United States,5268-DSMNQ,Stayed,0,1,Female,1,Fiber Optic,"37.956963, -120.863055",37.956963,-120.863055,1,97.95,1,0,5,,1,0,1,1,Credit Card,1,596,0,Q3,1,5,1,California,0,0,1,62,5936.55,0,707.42,0.0,6643.97,0,1,95230,0 +28,48,0.0,Dissatisfaction,Product dissatisfaction,74,Marina Del Rey,4566,Month-to-Month,United States,2737-WFVYW,Churned,0,0,Female,1,DSL,"33.977468, -118.445475",33.977468,-118.445475,0,45.25,0,0,0,,0,0,1,0,Bank Withdrawal,0,18058,0,Q3,0,1,0,California,1,1,1,2,85.5,10,0.0,0.0,95.5,1,0,90292,1 +62,0,3.57,,,31,Vacaville,5390,Two Year,United States,6368-TZZDT,Stayed,1,0,Male,0,,"38.333133, -121.920151",38.333133,-121.920151,1,19.5,0,2,8,,0,0,0,1,Credit Card,1,63157,0,Q3,1,4,0,California,0,0,0,4,96.85,0,14.28,0.0,111.13,0,0,95687,0 +46,21,14.28,Other,Don't know,67,Los Angeles,4934,Month-to-Month,United States,8593-WHYHV,Churned,0,0,Male,1,Fiber Optic,"33.958149, -118.308441",33.958149,-118.308441,0,85.3,1,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,47107,0,Q3,0,1,0,California,1,1,0,3,264.8,0,42.84,0.0,307.64,0,1,90047,1 +21,69,6.37,,,63,Edwards,5643,One Year,United States,5197-PYEPU,Stayed,1,0,Female,1,Fiber Optic,"34.966777, -117.961179",34.966777,-117.961179,1,94.45,1,3,5,Offer B,1,1,1,1,Credit Card,1,7685,0,Q3,1,3,0,California,0,0,1,42,3923.8,140,267.54,0.0,4331.34,1,0,93523,0 +55,22,29.06,,,43,Wasco,4258,One Year,United States,6663-JOCQO,Stayed,0,0,Male,1,DSL,"35.652242, -119.4464",35.652242,-119.4464,1,75.25,1,0,7,,1,1,1,1,Bank Withdrawal,1,22760,1,Q3,1,3,0,California,1,1,0,31,2344.5,0,900.86,1.99,3243.37,0,1,93280,0 +27,85,8.94,,,45,Cazadero,4465,Month-to-Month,United States,2279-AXJJK,Stayed,0,0,Male,1,Fiber Optic,"38.578807, -123.19338",38.578807,-123.19338,1,95.65,1,0,1,,1,0,1,1,Credit Card,1,1575,1,Q3,1,3,0,California,1,1,0,52,5088.4,0,464.88,11.8,5541.48,1,1,95421,0 +58,0,34.36,,,75,Three Rivers,4886,One Year,United States,5313-FPXWG,Stayed,0,0,Male,0,,"36.413433, -118.854708",36.413433,-118.854708,0,24.6,1,0,0,Offer B,0,0,1,0,Bank Withdrawal,1,2318,0,Q3,0,5,0,California,0,0,0,51,1266.4,0,1752.36,47.91,2970.85,0,0,93271,0 +59,25,20.26,Competitor,Competitor had better devices,72,Berkeley,3666,Month-to-Month,United States,4013-TLDHQ,Churned,0,1,Male,1,Fiber Optic,"37.871416, -122.246597",37.871416,-122.246597,0,78.25,0,0,0,Offer D,1,0,1,0,Bank Withdrawal,1,21205,0,Q3,0,1,0,California,0,0,0,19,1490.95,0,384.94,0.0,1875.89,0,1,94704,1 +45,18,3.94,,,24,Glendale,2764,Month-to-Month,United States,4827-USJHP,Stayed,0,0,Male,1,DSL,"34.195386, -118.238508",34.195386,-118.238508,0,51.8,0,0,0,Offer D,1,0,1,0,Credit Card,1,16910,0,Q3,0,4,0,California,0,0,0,20,1023.85,0,78.8,0.0,1102.65,0,1,91208,0 +27,0,38.41,,,23,Little River,2011,Month-to-Month,United States,6394-HHHZM,Joined,0,0,Male,0,,"39.245911, -123.77214",39.245911,-123.77214,0,20.7,0,0,0,Offer E,0,0,0,0,Credit Card,1,882,0,Q3,0,4,0,California,0,0,0,3,57.5,0,115.23,0.0,172.73,1,0,95456,0 +61,27,0.0,,,54,Whittier,4871,Two Year,United States,9560-BBZXK,Stayed,0,0,Female,1,Cable,"33.960891, -118.032222",33.960891,-118.032222,0,31.05,0,0,0,Offer C,0,1,0,0,Bank Withdrawal,0,38181,0,Q3,0,4,0,California,0,0,0,36,1126.35,0,0.0,0.0,1126.35,0,1,90605,0 +51,9,46.92,Competitor,Competitor offered more data,80,Sacramento,3590,Month-to-Month,United States,7739-LAXOG,Churned,0,1,Female,1,Fiber Optic,"38.590035, -121.412455",38.590035,-121.412455,1,91.05,1,0,1,,0,0,1,1,Bank Withdrawal,1,30715,0,Q3,1,1,0,California,1,1,0,32,2954.5,70,1501.44,0.0,4525.94,0,0,95825,1 +25,0,29.29,,,35,Reseda,5398,Two Year,United States,8092-NLTGF,Stayed,0,0,Male,0,,"34.200175, -118.540958",34.200175,-118.540958,0,24.75,1,0,0,Offer A,0,0,0,0,Bank Withdrawal,1,68018,0,Q3,0,5,0,California,0,0,0,72,1777.6,0,2108.88,0.0,3886.48,1,0,91335,0 +74,5,0.0,Competitor,Competitor made better offer,67,Rio Dell,5688,Month-to-Month,United States,1768-ZAIFU,Churned,0,0,Female,1,Cable,"40.485849, -124.163234",40.485849,-124.163234,0,25.2,0,0,0,,0,0,1,0,Bank Withdrawal,0,3284,0,Q3,0,1,1,California,0,0,0,1,25.2,0,0.0,0.0,25.2,0,1,95562,1 +25,0,34.68,,,21,Los Angeles,5596,Two Year,United States,3865-ZFZIB,Stayed,0,0,Male,0,,"34.102084, -118.451629",34.102084,-118.451629,0,19.65,0,0,0,Offer D,0,0,0,0,Credit Card,1,10470,0,Q3,0,5,0,California,0,0,0,19,358.15,0,658.92,0.0,1017.07,1,0,90077,0 +41,12,48.77,Competitor,Competitor had better devices,82,Los Angeles,4688,One Year,United States,6097-EQISJ,Churned,0,1,Female,1,Fiber Optic,"34.001617, -118.222274",34.001617,-118.222274,1,102.45,1,0,1,Offer A,1,0,1,1,Credit Card,1,3642,0,Q3,1,1,0,California,1,1,1,66,6615.15,130,3218.82,0.0,9963.97,0,0,90058,1 +60,0,26.98,,,20,Livingston,5374,Two Year,United States,6917-FIJHC,Stayed,0,0,Female,0,,"37.361987, -120.748394",37.361987,-120.748394,1,26.0,1,0,8,Offer A,0,0,1,1,Credit Card,1,12672,0,Q3,1,4,0,California,0,0,0,72,1776.0,0,1942.56,0.0,3718.56,0,0,95334,0 +44,3,25.81,,,31,Pine Grove,2198,Month-to-Month,United States,3569-EDBPQ,Stayed,0,0,Female,1,Fiber Optic,"38.400264, -120.641274",38.400264,-120.641274,0,84.35,1,0,0,,0,1,1,0,Bank Withdrawal,1,4354,1,Q3,0,3,0,California,0,0,0,24,1938.05,0,619.44,0.0,2557.49,0,1,95665,0 +37,27,39.9,,,50,Cobb,5136,One Year,United States,1042-HFUCW,Stayed,1,0,Female,1,DSL,"38.838088, -122.73203",38.838088,-122.73203,0,54.75,0,1,0,Offer C,1,0,1,0,Credit Card,1,1591,1,Q3,0,5,0,California,0,0,0,25,1266.35,0,997.5,15.76,2248.09,0,1,95426,0 +62,11,22.57,Competitor,Competitor made better offer,90,San Diego,5949,Month-to-Month,United States,9465-RWMXL,Churned,0,1,Male,1,Fiber Optic,"32.886925, -117.152162",32.886925,-117.152162,1,78.9,1,0,1,Offer C,0,0,1,1,Bank Withdrawal,1,74232,0,Q3,1,3,0,California,0,0,0,32,2447.95,0,722.24,0.0,3170.19,0,1,92126,1 +40,23,12.63,,,59,Rocklin,4515,Two Year,United States,7921-BEPCI,Stayed,0,0,Female,1,DSL,"38.823278, -121.281856",38.823278,-121.281856,0,59.75,1,0,0,,1,1,0,0,Bank Withdrawal,1,15494,0,Q3,0,3,0,California,0,0,0,72,4265.0,0,909.36,0.0,5174.36,0,1,95765,0 +42,56,45.26,Price,Price too high,84,Vallecito,4734,Month-to-Month,United States,9170-GYZJC,Churned,1,1,Female,1,Cable,"38.055562, -120.456298",38.055562,-120.456298,1,79.9,1,3,1,,1,1,0,1,Credit Card,1,460,1,Q3,1,1,0,California,1,1,0,41,3326.2,0,1855.66,0.0,5181.86,0,1,95251,1 +63,24,7.01,Competitor,Competitor made better offer,94,San Diego,5255,Month-to-Month,United States,3976-BWUCK,Churned,0,0,Female,1,Fiber Optic,"32.957195, -117.202542",32.957195,-117.202542,1,94.1,1,0,1,,1,0,1,1,Credit Card,1,28201,1,Q3,1,3,0,California,0,0,1,30,2804.45,0,210.3,0.0,3014.75,0,1,92130,1 +36,10,45.03,Competitor,Competitor had better devices,84,Rancho Cordova,2098,One Year,United States,3058-HJCUY,Churned,0,1,Male,1,Fiber Optic,"38.591134, -121.161585",38.591134,-121.161585,1,102.6,1,0,1,Offer B,0,0,1,1,Bank Withdrawal,1,299,1,Q3,1,1,0,California,1,1,1,41,4213.35,0,1846.23,2.93,6056.65,0,1,95742,1 +40,0,12.05,,,29,San Francisco,2088,One Year,United States,8909-BOLNL,Joined,0,0,Male,0,,"37.800254, -122.436975",37.800254,-122.436975,0,21.2,0,0,0,,0,0,0,0,Credit Card,1,22920,0,Q3,0,5,0,California,0,0,0,3,52.05,0,36.15,0.0,88.2,0,0,94123,0 +77,21,42.06,Competitor,Competitor had better devices,91,Redlands,2169,Month-to-Month,United States,1866-RZZQS,Churned,0,1,Male,1,Fiber Optic,"34.003243, -117.138286",34.003243,-117.138286,0,98.4,1,0,0,Offer B,0,0,1,0,Bank Withdrawal,1,31230,0,Q3,0,1,1,California,1,0,1,41,4187.75,0,1724.46,0.0,5912.21,0,1,92373,1 +26,73,4.18,,,51,Soledad,5833,One Year,United States,1573-LGXBA,Stayed,1,1,Male,1,Fiber Optic,"36.414216, -121.360597",36.414216,-121.360597,1,97.55,0,3,1,,1,0,1,1,Credit Card,1,13003,0,Q3,1,4,0,California,1,1,1,57,5598.0,0,238.26,0.0,5836.26,1,1,93960,0 +40,28,26.13,,,56,Canoga Park,2992,Month-to-Month,United States,7562-UXTPG,Stayed,0,0,Female,1,Fiber Optic,"34.19829, -118.602203",34.19829,-118.602203,0,70.15,0,0,0,,0,0,1,0,Credit Card,1,23519,0,Q3,0,4,0,California,0,0,0,13,886.7,0,339.69,8.53,1217.86,0,1,91303,0 +29,51,2.87,Competitor,Competitor made better offer,80,San Diego,4622,Month-to-Month,United States,6845-RGTYS,Churned,0,1,Female,1,Fiber Optic,"32.825086, -117.199424",32.825086,-117.199424,1,98.75,1,0,1,,1,1,1,1,Bank Withdrawal,1,51213,0,Q3,1,1,0,California,0,1,1,47,4533.7,0,134.89,0.0,4668.59,1,1,92117,1 +55,0,33.63,,,53,North Fork,3052,Two Year,United States,8098-TDCBU,Stayed,0,0,Female,0,,"37.244307, -119.470256",37.244307,-119.470256,1,25.25,1,0,9,,0,0,0,1,Bank Withdrawal,1,3376,0,Q3,1,4,0,California,0,0,0,42,1108.2,0,1412.46,0.0,2520.66,0,0,93643,0 +65,22,20.99,Other,Don't know,93,Sloughhouse,5569,Month-to-Month,United States,2720-WGKHP,Churned,0,0,Male,1,Fiber Optic,"38.470423, -121.114897",38.470423,-121.114897,0,94.0,1,0,0,Offer E,0,0,1,0,Bank Withdrawal,1,4731,0,Q3,0,1,1,California,1,1,1,2,181.7,0,41.98,0.0,223.68,0,1,95683,1 +50,6,23.06,,,28,Darwin,5643,One Year,United States,0310-SUCIN,Stayed,0,1,Female,1,Cable,"36.319181, -117.593053",36.319181,-117.593053,1,84.8,0,0,2,,1,1,1,1,Bank Withdrawal,1,64,1,Q3,1,3,0,California,1,1,1,71,6046.1,0,1637.26,0.0,7683.36,0,1,93522,0 +54,15,30.57,,,60,El Dorado Hills,4924,Month-to-Month,United States,0315-LVCRK,Stayed,0,1,Male,1,Fiber Optic,"38.684437, -121.055634",38.684437,-121.055634,0,84.8,0,0,0,,0,0,0,0,Bank Withdrawal,1,22028,0,Q3,0,4,0,California,1,1,0,11,888.75,0,336.27,0.0,1225.02,0,1,95762,0 +79,27,43.99,,,35,Rio Vista,3662,Two Year,United States,8250-ZNGGW,Stayed,0,0,Female,1,DSL,"38.148862, -121.737696",38.148862,-121.737696,0,59.9,0,0,0,,1,1,0,0,Credit Card,1,5246,1,Q3,0,4,1,California,0,0,0,5,287.85,20,219.95,0.0,527.8,0,0,94571,0 +65,23,25.61,,,60,Los Angeles,5479,One Year,United States,2172-EJXVF,Stayed,0,1,Female,1,Fiber Optic,"33.958149, -118.308441",33.958149,-118.308441,0,105.9,1,0,0,,1,0,1,0,Bank Withdrawal,1,47107,0,Q3,0,3,1,California,1,1,1,71,7521.95,100,1818.31,6.65,9433.61,0,0,90047,0 +20,73,8.01,,,65,Modesto,6026,One Year,United States,0103-CSITQ,Stayed,0,1,Female,1,Fiber Optic,"37.670526, -120.877572",37.670526,-120.877572,1,109.4,1,0,10,Offer B,1,0,1,1,Bank Withdrawal,1,13343,1,Q3,1,5,0,California,1,1,1,57,6252.7,0,456.57,0.0,6709.27,1,1,95357,0 +26,69,47.47,,,58,Lafayette,4474,Two Year,United States,0556-FJEGU,Stayed,0,1,Male,1,DSL,"37.907777, -122.127161",37.907777,-122.127161,0,70.1,0,0,0,Offer B,1,0,0,0,Bank Withdrawal,1,23996,1,Q3,0,4,0,California,0,0,1,58,4048.95,0,2753.26,0.0,6802.21,1,1,94549,0 +23,69,4.75,,,26,Palm Desert,5314,Two Year,United States,9227-YBAXE,Stayed,1,0,Female,1,DSL,"33.694501, -116.412711",33.694501,-116.412711,1,82.5,1,2,0,Offer B,1,1,1,1,Bank Withdrawal,1,29340,1,Q3,0,3,0,California,1,1,1,65,5215.1,40,308.75,0.0,5563.85,1,0,92260,0 +28,48,13.97,,,70,San Jose,4014,Month-to-Month,United States,4636-JGAAI,Stayed,0,0,Male,1,Fiber Optic,"37.186141, -121.843554",37.186141,-121.843554,1,88.85,1,0,10,,1,0,0,1,Credit Card,1,37090,0,Q3,1,3,0,California,1,1,0,34,3000.25,0,474.98,0.0,3475.23,1,1,95120,0 +45,0,17.12,,,50,Corona,5433,Two Year,United States,1093-YSWCA,Stayed,0,0,Male,0,,"33.833686, -117.513063",33.833686,-117.513063,0,19.55,0,0,0,Offer D,0,0,0,0,Credit Card,1,21911,0,Q3,0,3,0,California,0,0,0,11,223.15,0,188.32,26.32,385.15,0,0,92881,0 +30,51,41.95,Price,Lack of affordable download/upload speed,89,Fair Oaks,5643,Month-to-Month,United States,4558-FANTW,Churned,0,0,Female,1,Fiber Optic,"38.652065, -121.25441",38.652065,-121.25441,1,91.85,0,0,1,Offer D,0,1,0,1,Bank Withdrawal,1,40750,1,Q3,1,1,0,California,0,0,1,17,1574.45,0,713.15,0.0,2287.6,0,1,95628,1 +31,0,31.3,,,53,Descanso,4277,Month-to-Month,United States,1552-CZCLL,Stayed,1,0,Female,0,,"32.912664, -116.635387",32.912664,-116.635387,1,20.0,0,1,4,Offer B,0,0,0,1,Credit Card,1,1587,0,Q3,1,4,0,California,0,0,0,55,1087.25,0,1721.5,0.0,2808.75,0,0,91916,0 +53,28,44.49,,,60,Rescue,4022,Two Year,United States,0263-FJTQO,Stayed,1,0,Male,1,Cable,"38.724322, -120.991237",38.724322,-120.991237,1,70.5,1,2,10,Offer B,0,1,1,1,Credit Card,1,3815,1,Q3,1,4,0,California,0,0,1,50,3486.65,0,2224.5,0.0,5711.15,0,1,95672,0 +80,13,0.0,,,69,El Cerrito,2587,One Year,United States,2826-DXLQO,Stayed,0,0,Male,1,DSL,"37.924838, -122.289145",37.924838,-122.289145,1,29.8,0,0,10,Offer E,0,1,0,1,Bank Withdrawal,0,23141,0,Q3,1,3,1,California,0,0,0,7,220.45,0,0.0,11.83,208.62,0,1,94530,0 +32,30,3.95,Competitor,Competitor made better offer,91,Glen Ellen,2270,Month-to-Month,United States,7639-SUPCW,Churned,0,0,Female,1,DSL,"38.368744, -122.522642",38.368744,-122.522642,0,48.8,0,0,0,,0,1,1,0,Credit Card,1,4101,0,Q3,0,1,0,California,0,0,0,22,1054.6,20,86.9,0.0,1161.5,0,0,95442,1 +46,6,32.72,,,20,Ventura,2221,Month-to-Month,United States,2270-CHBFN,Stayed,0,1,Female,1,Fiber Optic,"34.278697, -119.167798",34.278697,-119.167798,1,95.1,1,0,10,Offer B,1,1,1,1,Credit Card,1,27381,1,Q3,1,3,0,California,0,0,0,44,4060.55,0,1439.68,0.0,5500.23,0,1,93004,0 +42,0,40.33,,,76,Lemon Grove,5320,Two Year,United States,1248-DYXUB,Stayed,1,0,Male,0,,"32.733564, -117.033713",32.733564,-117.033713,1,24.8,1,3,1,Offer B,0,0,0,1,Credit Card,1,24961,0,Q3,1,5,0,California,0,0,0,52,1229.1,0,2097.16,0.0,3326.26,0,0,91945,0 +67,23,12.72,,,37,Brawley,3820,Two Year,United States,7361-YPXFS,Stayed,0,1,Female,1,Cable,"33.03933, -115.191857",33.03933,-115.191857,0,64.45,1,0,0,,1,0,0,0,Bank Withdrawal,1,23394,1,Q3,0,4,1,California,0,0,0,28,1867.6,0,356.16,0.0,2223.76,0,1,92227,0 +67,21,34.8,,,28,Glendale,6423,Two Year,United States,4119-ZYPZY,Stayed,0,0,Male,1,Fiber Optic,"34.136306, -118.26036",34.136306,-118.26036,0,106.8,1,0,0,,1,0,1,0,Bank Withdrawal,1,17015,1,Q3,0,3,1,California,1,0,1,71,7623.2,0,2470.8,0.0,10094.0,0,1,91204,0 +22,0,49.83,,,42,Goleta,3149,Month-to-Month,United States,4797-MIWUM,Stayed,1,0,Male,0,,"34.489983, -120.091246",34.489983,-120.091246,1,20.25,0,3,0,Offer E,0,0,1,1,Bank Withdrawal,1,49975,0,Q3,0,5,0,California,0,0,0,7,174.7,0,348.81,0.0,523.51,1,0,93117,0 +27,27,5.69,,,40,Sierra Madre,4227,Month-to-Month,United States,7554-AKDQF,Stayed,0,0,Female,1,DSL,"34.168686, -118.057505",34.168686,-118.057505,1,45.65,0,0,9,Offer E,0,0,0,1,Credit Card,1,10558,0,Q3,1,4,0,California,0,0,0,6,323.45,0,34.14,0.0,357.59,1,1,91024,0 +56,0,23.25,,,49,Los Angeles,5956,One Year,United States,6223-DHJGV,Stayed,0,0,Female,0,,"33.987945, -118.370442",33.987945,-118.370442,0,20.65,0,0,0,,0,0,1,0,Credit Card,1,8115,0,Q3,0,4,0,California,0,0,0,42,958.1,0,976.5,0.0,1934.6,0,0,90056,0 +56,0,23.84,,,65,Rosamond,5811,Month-to-Month,United States,4936-YPJNK,Stayed,0,0,Female,0,,"34.903052, -118.411251",34.903052,-118.411251,0,19.9,0,0,0,,0,0,1,0,Credit Card,1,14931,0,Q3,0,4,0,California,0,0,0,10,199.45,0,238.4,0.0,437.85,0,0,93560,0 +72,28,47.34,,,64,Frazier Park,4005,Month-to-Month,United States,6847-KJLTS,Stayed,0,0,Female,1,Fiber Optic,"34.827662, -118.999073",34.827662,-118.999073,1,100.4,1,0,8,Offer B,0,0,1,1,Bank Withdrawal,1,4498,1,Q3,1,5,1,California,1,1,1,58,5749.8,0,2745.72,0.0,8495.52,0,1,93225,0 +62,2,31.97,,,33,Sherman Oaks,3233,Month-to-Month,United States,4811-JBUVU,Stayed,0,0,Male,1,Fiber Optic,"34.146957, -118.432138",34.146957,-118.432138,0,89.9,1,0,0,,0,0,1,0,Credit Card,1,29387,1,Q3,0,3,0,California,1,1,0,30,2723.15,0,959.1,0.0,3682.25,0,1,91423,0 +36,0,7.76,,,52,Long Beach,4590,Month-to-Month,United States,2369-FEVNO,Joined,0,0,Male,0,,"33.802664, -118.179971",33.802664,-118.179971,0,19.9,0,0,0,,0,0,1,0,Credit Card,1,49647,0,Q3,0,3,0,California,0,0,0,1,19.9,0,7.76,0.0,27.66,0,0,90806,0 +77,22,23.43,,,34,San Francisco,5602,One Year,United States,4824-GUCBY,Stayed,0,0,Female,1,Fiber Optic,"37.736535, -122.45732",37.736535,-122.45732,0,81.7,0,0,0,,1,1,0,0,Bank Withdrawal,1,20643,0,Q3,0,4,1,California,0,0,0,22,1820.9,0,515.46,29.88,2306.48,0,1,94127,0 +56,0,28.06,,,63,Olivehurst,4458,One Year,United States,0859-YGKFW,Stayed,1,0,Male,0,,"39.082568, -121.55325",39.082568,-121.55325,1,20.05,0,3,1,Offer D,0,0,0,1,Bank Withdrawal,1,6439,0,Q3,1,5,0,California,0,0,0,18,345.9,0,505.08,0.0,850.98,0,0,95961,0 +45,22,0.0,,,38,Westlake Village,4115,Month-to-Month,United States,0699-NDKJM,Stayed,0,1,Female,1,Cable,"34.130992, -118.894673",34.130992,-118.894673,1,58.75,0,0,1,Offer B,1,1,1,1,Bank Withdrawal,0,18735,0,Q3,1,3,0,California,1,1,1,57,3437.45,0,0.0,0.0,3437.45,0,1,91361,0 +45,22,12.69,,,42,Berkeley,5574,One Year,United States,7049-GKVZY,Stayed,0,0,Female,1,Cable,"37.866009, -122.286228",37.866009,-122.286228,0,79.85,0,0,0,,1,1,0,0,Credit Card,1,15638,1,Q3,0,3,0,California,1,1,1,17,1387.35,0,215.73,0.0,1603.08,0,1,94702,0