标题：消费指导师
简介 Introduction
消费指导师国家职业培训项目是由人力资源和社会保障部中国就业培训技术指导中心批准授权，全国妇联中国妇女发展基金会彩虹关爱消费教育基金支持，中国消费者协会监督和指导，北京东方汇诚人力资源管理中心有限公司负责实施的国家新职业培训项目。项目于2010年2月获得批准，在全国范围实施。
This training program is approved and authorized by Department of Human Resources and Social Security of CETTIC (China Employment Training Technical Instruction Center), supported by the Rainbow Care Consumer Education Fund of China Women Development Foundation of the National Women's Federation, and supervised and conducted by China Consumers Association. It is the new career training program that is implemented by Beijing Orient Converge Human Resources Management Center. The program was approved to carry carried out nationwide in February 2010.1、项目意义First. Significance of the program 
● 有利于引导消费者科学、合理、健康地消费，保护消费者的合法权益；                             
Guide consumer to follow a scientific, rational and healthy consumption, protecting the legitimate rights and interests of them.
● 有利于及时妥善解决消费纠纷，促进和谐社会的建设；
Be favorable to resolve consumer disputes promptly, to promote the construction of a harmonious society. 
● 有利于提高企业员工素质，提升服务质量、品牌影响力和综合竞争力；
Help to improve staff quality, service quality, brand influence and therefore overall competitiveness.  
● 有利于促进就业，改善民生，维护社会稳定。
Conductive to promoting employment, improving well-being of people and maintain social stability.2、项目目标通过系统专业的培训认证，在全国范围内培养出一大批具有现代科学消费理念，掌握行业知识和技能，熟悉有关消费政策和法律，具有较强消费指导能力和服务能力的消费指导师，成为健康消费市场的建设者、成熟消费市场的促进者、繁荣消费市场的维护者、未来消费市场的开拓者，引导科学理性消费，促进行业规范发展，维护和谐消费环境。
Second. Target of the program
Through professional and systematic training, a large number of consumer constructors who have modern scientific consumption outlook, acquire industry knowledge and skills and be familiar with related consumption policy and law are expected. Such consumer instructors with strong consumption-guide and service capacity will help construct a healthy consumption market, promote the mature of consumption market, maintain the prosperity of it and further develop future consumption market. As a result, the aim to guide scientific and rational consumption, stimulate the normative development of consumer-oriented businesses, and safeguard a harmonious environment for consumption will be achieved.3、职业定位消费指导师是具有现代科学消费理念，熟悉行业知识和技能，熟悉有关消费政策和法律法规，具有较强消费指导能力和专业服务能力的行业中、高端人才。
Third. Career options
Consumer instructors are mid and high-level talents with strong consumption-guide and service capacity. They are the ones who have modern scientific consumption outlook, have acquired industry knowledge and skills and be familiar with related consumption policy and law.4、职业职能● 向消费者传播现代科学消费理念；
● 为消费者提供有关消费咨询和指导服务；
● 向消费者推荐良好产品、提供优质服务；
● 协助解决有关消费纠纷；
● 听取消费者的意见、建议，并及时向企业反馈；
● 维护企业的品牌和合法权益。
Fourth. Job role 
● to spread ideas of modern scientific consumption
● to provide consumers with consumption advice and guidance
● to recommend good products to consumers and offer high-quality services;
● to help solve consumption disputes;
● to listen to views and advice of consumers, and timely feedback to;
● to maintain brands and safeguard the legitimate rights and interests of the enterprise.5、先期开展的项目消费指导师国家职业培训项目先期开展美容消费指导师、保健消费指导师、旅游消费指导、家居消费指导师、汽车消费指导师5个职业项目。条件成熟后将逐渐扩展项目覆盖的行业范围。各项目将以行业归口的形式，与行业协会和龙头企业合作进行推动和拓展。
Fifth. Programs in early stages
Five instructors training programmes about consumption on Cosmetology, health, tourism, home furnishing, and automobile will be carried out in the early stages. And other scope of the industry covered by the program shall be expanded gradually in the presence of proper conditions. In the form of centralized industry, each program will cooperate with industry associations and leading enterprises for motivation and expansion.
资源优势及授权文件
1、中国就业培训技术指导中心中国就业培训技术指导中心简称CETTIC，是人力资源和社会保障部直属，主要负责全国就业、职业培训的技术指导，以及职业技能鉴定的技术指导和组织实施的单位。
First. CETTIC
China Employment Training Technical Instruction Center, CETTIC for short, is directly under department of human resources and Social Security, responsible for the technical instruction of the national employment and career training, as well as technical guidance and implementation of occupation skill appraisal.2、中国妇女发展基金会消费教育基金中国妇女发展基金会成立于1988年12月，是经中国人民银行批准、民政部注册的全国性非营利性社会公益组织，是独立的社团法人。为支持消费指导师国家职业项目，中国妇女发展基金会专门设立了“彩虹关爱消费教育基金”。“消费教育基金”是一种创新性的运作模式。宗旨是：以公益提升企业，企业推动公益。“消费教育基金”把企业用工需求、国家职业培训及公益资金运作相结合，提高了公益资金的使用效率，将有效提高企业员工整体素质，提升企业人才职业技能，树立企业品牌形象，并为大学生创造就业创业的好机会，营造一个政府、公益、企业三方共赢的和消费教育环境。 
Second. Consumer Education Fund of China Women Development Foundation
China Women Development Foundation is an independent legal body that was established in December 1988. It is a national non-profit social welfare organization approved by the PBOC and registered with the Ministry of Civil Affairs. To support the consumer instructor training program, the Chinese Women's Development Foundation set up special "Rainbow Care Consumer Education Fund" which is an innovative mode of operation with the purpose of promoting enterprises with public welfare and vice verse. 
"Consumer Education Fund" integrates the employment needs of enterprises, national career training and operation of public welfare fund, which will effectively improve overall quality of staff and occupational skills of talents. Meanwhile, it will help to build brand image for enterprises and create employment and entrepreneurial opportunities for college students, leading to a consumer education environment that is benefiting the government, public welfare and enterprises.3、中国消费者协会中国消费者协会于1984年12月经国务院批准成立，是对商品和服务进行社会监督的保护消费者合法权益的全国性社会团体。 
宗旨：对商品和服务进行社会监督，保护消费者的合法权益，引导广大消费者合理、科学消费，促进社会主义市场经济健康发展。
Third. China Consumer Association
In December 1984, the State Council approved the establishment of China Consumer Association. It is a national social organization supervising goods and services and protecting legitimate rights and interests of consumers. 
Purpose: to supervise goods and services, protect the legitimate rights and interests and consumers and guide consumers to consume rationally and scientifically, so as to promote the healthy development of socialist market economy.4、公众营养与发展中心公众营养与发展中心隶属于国家发改委宏观院，是公众营养健康领域的权威机构，在行业内具有强大的影响力和号召力。
Public Nutrition and Development Center under the macro institute of the State Development and Reform Commission, is a public nutrition and health authority.