根据给定的段落，对其中的错误进行标记和修正。
请查看下面这段文字并标记和纠正所有的拼写错误和语法错误。

"Dear Mr. Johnson,

I am writing to inform you about a issue that I have been encountering with my recent order. I have ordered a product from your website, but unfortunately, the product that was delivered to me was not what I expected. There are several problems, for instance, the color was not the color that I selected on the website, and secondly, the product quality is very poor. I believe that the reason causing the issue might have been due to the shipping or the delivery process. Therefore, I would kindly request you to take a look at this issue, and assist me in securing a refund or a replacement. I believe that your company values your clients and I hope that we can come to a satisfactory solution.

Sincerely,
[Your Name]"
"Dear Mr. Johnson,

I am writing to inform you about an issue that I have been encountering with my recent order. I ordered a product from your website, but unfortunately, the product that was delivered to me was not what I expected. There are several problems; for instance, the color was not the color that I selected on the website, and secondly, the product quality is very poor. I believe that the reason causing the issue might have been due to the shipping or the delivery process. Therefore, I would kindly request you to take a look at this issue and assist me in securing a refund or a replacement. I believe that your company values your clients and I hope that we can come to a satisfactory solution.

Sincerely,
[Your Name]"