使用一段对话描述两个人之间的冲突和解决方案。


两个人的名字：John和Lisa
John: Lisa, why did you submit your report late? It was due yesterday!

Lisa: I'm sorry John, but I had an unexpected family emergency that took up all of my time.

John: I understand that things happen, but this report was very important and we were counting on it. We can't have delays like this affecting our team's progress.

Lisa: I appreciate that, and I'll do my best to make up for the delay. Is there anything else I can do to help?

John: Yes, actually there is. I think we should have a backup plan in case something like this happens again. Perhaps we can create a system where team members can help out in case of emergencies?

Lisa: That's a great idea, John. I'll work with you to develop a plan like that.

John and Lisa were able to resolve their conflict by communicating their issues and working together to find a solution that could prevent similar situations in the future.