email_body: David,  	Bryan referred me to you.
  We are supporting the People's Energy website which interfaces with an Oracle db.
  It has been functioning properly until recently.
  I currently do not have insight to see what the connection string is in production, but when trying to connect to the development database "peoplesdev", using U=peoples_user P=peoples_user, I am receiving the error "ORACLE not available".
  Do you know if this database is out, or if the login parameters have changed?
  Thanks,
  
subject_line: db outage
  