Case 1:17-cv-00548 Document 1 Filed 03/27/17 Page 1 of 8

IN THE UNITED STATES DISTRICT COURT FOR THE DISTRICT OF COLUMBIA

)

KNIGHT FIRST AMENDMENT INSTITUTE )

AT COLUMBIA UNIVERSITY,

)

535 West 116th Street

)

314 Low Library

)

New York, NY 10027

)

)

Plaintiff,

)

)

v.

)

)

UNITED STATES DEPARTMENT OF

)

HOMELAND SECURITY,

)

245 Murray Lane, SW

)

Washington, DC 20528

)

)

and

)

)

UNITED STATES IMMIGRATION

)

AND CUSTOMS ENFORCEMENT,

)

500 12th Street, SW

)

Washington, DC 20536

)

)

Defendants.

)

)

)

)

)

Civil Action No. _______________

COMPLAINT FOR INJUNCTIVE RELIEF Plaintiff Knight First Amendment Institute at Columbia University (the “Knight Institute”), by and through its attorneys, hereby complains against Defendants United States Department of Homeland Security (“DHS”) and United States Immigration and Customs Enforcement (“ICE”), as follows:

Case 1:17-cv-00548 Document 1 Filed 03/27/17 Page 2 of 8
INTRODUCTION 1. This is an action under the Freedom of Information Act (“FOIA”), 5 U.S.C. § 552, for injunctive and other appropriate relief requiring Defendants to grant expedited review of the FOIA Request (the “Request”) submitted by the Knight Institute to each Defendant on March 15, 2017. 2. The Request seeks disclosure of records concerning suspicionless searches of individuals’ electronic devices at the nation’s borders. 3. Directives issued in 2009 purport to authorize officers of U.S. Customs and Border Protection (“CBP”) and ICE to search travelers’ electronic devices—including cell phones, tablets, and laptop computers—at the U.S. border without individualized suspicion, and to detain those devices indefinitely. Under the directives, CBP and ICE officers have seized and searched the electronic devices of thousands of individuals, including U.S. citizens, without individualized suspicion. The number of searches of electronic devices at the border has risen sharply since 2015, with a marked increase in the first quarter of 2017. 4. Among the individuals whose electronic devices have been seized and searched are several journalists whose communications with confidential sources were subject to government review. For example, CBP officers reportedly detained and interrogated French–American photojournalist Kim Badawi while searching the contents of his cell phone, including his private photos and his WhatsApp messages with a Syrian refugee source. 5. Additionally, news reports indicate that border officials appear to be targeting Muslims, including U.S. citizens who are Muslim, for searches of their electronic devices at the border.
2

Case 1:17-cv-00548 Document 1 Filed 03/27/17 Page 3 of 8
6. The indiscriminate search of Americans’ electronic devices at the border raises serious constitutional questions under both the First and Fourth Amendment. People today store their most intimate information on their electronic devices, reflecting their thoughts, explorations, activities, and associations. Subjecting that information to unfettered government scrutiny invades the core of individual privacy and threatens free inquiry and expression. See Riley v. California, 134 S. Ct. 2473, 2489 (2014) (noting that a cellphone may contain “the sum of an individual’s private life” and holding that police cannot search a cellphone in a search incident to arrest without first obtaining a warrant based on probable cause).
7. The Request seeks information necessary for the public to fully understand the government’s policies and practices relating to searches of electronic devices at the border. Specifically, it seeks statistical, policy, and assessment records regarding the government’s searches. Moreover, the Request seeks expedited processing, given the urgency of the ongoing public debate.
8. Defendants have failed to respond to the Knight Institute’s request for expedited consideration of the Request within the ten days required by FOIA, 5 U.S.C. § 552(a)(6)(E)(ii)(I), and have failed to respond to the Knight Institute’s request for records and information. Injunctive relief is appropriate to ensure Defendants’ timely compliance with FOIA’s requirements.
JURISDICTION AND VENUE 9. This Court has jurisdiction over this action pursuant to 5 U.S.C. §552(a)(4)(B) and 28 U.S.C. § 1331. 10. Venue is proper in this District under 5 U.S.C. § 552(a)(4)(B).
3

Case 1:17-cv-00548 Document 1 Filed 03/27/17 Page 4 of 8
PARTIES 11. The Knight First Amendment Institute is a New York not-for-profit corporation based at Columbia University that works to preserve and expand the freedoms of speech and the press through strategic litigation, research, and public education. Research and public education are essential to the Knight Institute’s mission. Obtaining information about government activity, analyzing that information, and publishing and disseminating it to the press and public are among the core activities the Knight Institute was established to conduct. The Knight Institute is a “person” within the meaning 5 U.S.C. § 551(2). 12. DHS is an “agency” within the meaning of 5 U.S.C. § 552(f). DHS has possession and control over the requested records. 13. ICE is a component of DHS and has possession and control over the requested records.
FACTUAL ALLEGATIONS 14. On March 15, 2017, the Knight Institute submitted identical versions of the Request to DHS and two of its components, CBP and ICE. 15. The Request seeks the following records:1 1) records from Defendants’ TECS database containing information about the number and reasons for each search, detention, retention, or sharing of individuals’ electronic devices or the information accessible on them since fiscal year 2012; 2) documents relating to each instance since fiscal year 2012 in which CBP or ICE searched, detained, retained, or shared an electronic device or the information accessible on it; 3) revisions of or documents supplementing or superseding the CBP and ICE Directives concerning border searches of electronic devices; 4) certain documents relating to any reviews of
1 A copy of the Request is attached hereto as Exhibit A.
4

Case 1:17-cv-00548 Document 1 Filed 03/27/17 Page 5 of 8
CBP’s or ICE’s policies or practices concerning electronic device searches; 5) documents concerning or relating to complaints filed by individuals or organizations about CBP’s or ICE’s search, review, retention, or sharing of the information on travelers’ electronic devices; 6) documents reflecting policies, practices, or procedures concerning how CBP officers handle “privileged or other sensitive materials,” including “work-related information carried by journalists” as described in the CBP Directive concerning border searches of electronic devices; and 7) documents reflecting policies, practices, and procedures concerning CBP’s antidiscrimination policy as applied to discretionary electronic device searches.
16. The Knight Institute requested expedited processing of the Request on the ground that there is a “compelling need” for the documents because they contain information “urgent[ly]” needed by the Knight Institute, an organization “primarily engaged in disseminating information,” in order to “inform the public concerning actual or alleged Federal Government Activity.” 5 U.S.C. § 552(a)(6)(E)(v)(II).
17. Since the beginning of the year, reports of suspicionless searches of electronic devices at U.S. borders and international airports have abounded, with a significant increase under the new administration. Certain of those reports detail instances in which CBP officers exerted pressure or outright force to obtain electronic devices and passcodes.
18. The public has been denied the information necessary to fully understand the government’s searches of electronic devices at the border. These records are urgently needed to inform the ongoing debate over the wisdom and lawfulness of those searches.
5

Case 1:17-cv-00548 Document 1 Filed 03/27/17 Page 6 of 8
AGENCY RESPONSES AND ADMINISTRATIVE APPEALS 19. By email dated March 16, 2017, DHS acknowledged receipt of the Request. DHS did not communicate any decision regarding the Knight Institute’s request for expedited processing. 20. ICE has neither acknowledged receipt of the Request nor communicated any decision regarding the Knight Institute’s request for expedited processing. 21. By email dated March 24, 2017, CBP acknowledged receipt of the Request. CBP did not communicate any decision regarding the Knight Institute’s request for expedited processing.2 22. No records responsive to the Request have been released by DHS, CBP, or ICE. 23. The Knight Institute has exhausted all administrative remedies with respect to its request for expedited processing because DHS and ICE have failed to comply with the time limit for responding to expedited FOIA requests.
CAUSES OF ACTION 24. The Knight Institute repeats and incorporates herein by reference the allegations of Paragraphs 1 through 23. 25. Defendants’ failure to respond to the Knight Institute’s request for expedited processing violates FOIA, 5 U.S.C. § 552(a)(6)(E), and Defendants’ corresponding regulations.
2 Although identical versions of the Request were submitted to DHS, CBP and ICE on March 15, 2017, the Request submitted to CBP may not have been received by the responsible FOIA Officer. Out of an abundance of caution, the Knight Institute resubmitted the Request to CBP on March 21, 2017, receipt of which the CBP acknowledged by email dated March 27, 2017. CBP did not communicate any decision regarding the Knight Institute’s request for expedited processing.
6

Case 1:17-cv-00548 Document 1 Filed 03/27/17 Page 7 of 8

26. Defendants’ failure to process the Request, and to make responsive records available, “as soon as practicable” violates FOIA, 5 U.S.C. § 552(a)(6)(E)(iii), and Defendants’ corresponding regulations.
PRAYER FOR RELIEF WHEREFORE, Plaintiff Knight First Amendment Institute at Columbia University respectfully requests that judgment be entered against Defendants United States Department of Homeland Security and United States Immigrations and Customs Enforcement, and that this Court: A. Order Defendants to grant expedited processing of the Request; B. Order Defendants immediately to release to the Knight Institute the records sought in
the Request; C. Award the Knight Institute its reasonable costs and reasonable attorneys’ fees incurred
in this action; and D. Grant such other and further relief as the Court may deem just and proper.

Dated: March 27, 2017

Respectfully submitted,

By: /s/
Matthew S. Hellman (484132) Scott B. Wilkens (admission pending) Michael E. Stewart (pro hac vice
application forthcoming) JENNER & BLOCK LLP 1099 New York Avenue, NW Suite 900 Washington, DC 20001 Telephone: (202) 639-6000 Facsimile: (202) 639-6066
7

Case 1:17-cv-00548 Document 1 Filed 03/27/17 Page 8 of 8
Susan J. Kohlmann (pro hac vice application forthcoming)
Joshua H. Rubin (D00359) Caroline M. DeCell (pro hac vice
application forthcoming) JENNER & BLOCK LLP 919 Third Avenue New York, NY 10022 Telephone: (212) 891-1600 Facsimile: (212) 090-0894 Jameel Jaffer (MI0067) Katherine Fallow (pro hac vice application
forthcoming) Alex Abdo (pro hac vice application
forthcoming) KNIGHT FIRST AMENDMENT INSTITUTE AT COLUMBIA UNIVERSITY 314 Low Library 535 West 116th Street New York, NY 10027 Telephone: (212) 854-9600 Attorneys for Plaintiff
8

 
 Case 1:17-cv-00548-TSC Document 10 Filed 04/19/17 Page 1 of 10

IN THE UNITED STATES DISTRICT COURT FOR THE DISTRICT OF COLUMBIA

)

KNIGHT FIRST AMENDMENT INSTITUTE )

AT COLUMBIA UNIVERSITY,

)

535 West 116th Street

)

314 Low Library

)

New York, NY 10027,

)

)

Plaintiff

)

)

v.

)

)

UNITED STATES DEPARTMENT OF

)

HOMELAND SECURITY,

)

245 Murray Lane, SW

)

Washington, DC 20528,

)

)

UNITED STATES IMMIGRATION

)

AND CUSTOMS ENFORCEMENT,

)

500 12th Street, SW

)

Washington, DC 20536,

)

)

and

)

)

UNITED STATES CUSTOMS AND BORDER )

PROTECTION,

)

1300 Pennsylvania Avenue, NW

)

Washington, DC 20229,

)

)

Defendants.

)

)

)

)

Civil Action No. 17-cv-548-TSC

AMENDED COMPLAINT FOR INJUNCTIVE RELIEF Plaintiff Knight First Amendment Institute at Columbia University (the “Knight Institute”), by and through its attorneys, hereby complains as follows for its Amended Complaint against

Case 1:17-cv-00548-TSC Document 10 Filed 04/19/17 Page 2 of 10
Defendants United States Department of Homeland Security (“DHS”), United States Immigration and Customs Enforcement (“ICE”), and United Stated Customs and Border Protection (“CBP”):
INTRODUCTION 1. This is an action under the Freedom of Information Act (“FOIA”), 5 U.S.C. § 552, for injunctive and other appropriate relief requiring Defendants to grant expedited review of the FOIA Request (the “Request”) submitted by the Knight Institute to DHS and ICE on March 15, 2017, and to CBP on March 22, 2017. 2. The Request seeks disclosure of records concerning suspicionless searches of individuals’ electronic devices at the nation’s borders. 3. Directives issued in 2009 purport to authorize officers of CBP and ICE to search travelers’ electronic devices—including cell phones, tablets, and laptop computers—at the U.S. border without individualized suspicion, and to detain those devices indefinitely. Under the directives, CBP and ICE officers have seized and searched the electronic devices of thousands of individuals, including U.S. citizens, without individualized suspicion. The number of searches of electronic devices at the border has risen sharply since 2015, with a marked increase in the first six months of 2017. 4. Among the individuals whose electronic devices have been seized and searched are several journalists whose communications with confidential sources were subject to government review. For example, CBP officers reportedly detained and interrogated French–American photojournalist Kim Badawi while searching the contents of his cell phone, including his private photos and his WhatsApp messages with a Syrian refugee source.
2

Case 1:17-cv-00548-TSC Document 10 Filed 04/19/17 Page 3 of 10
5. Additionally, news reports indicate that border officials appear to be targeting Muslims, including U.S. citizens who are Muslim, for searches of their electronic devices at the border.
6. The indiscriminate search of Americans’ electronic devices at the border raises serious constitutional questions under both the First and Fourth Amendment. People today store their most intimate information on their electronic devices, reflecting their thoughts, explorations, activities, and associations. Subjecting that information to unfettered government scrutiny invades the core of individual privacy and threatens free inquiry and expression. See Riley v. California, 134 S. Ct. 2473, 2489 (2014) (noting that a cellphone may contain “the sum of an individual’s private life” and holding that police cannot search a cellphone in a search incident to arrest without first obtaining a warrant based on probable cause).
7. The Request seeks information necessary for the public to fully understand the government’s policies and practices relating to searches of electronic devices at the border. Specifically, it seeks statistical, policy, and assessment records regarding the government’s searches. Moreover, the Request seeks expedited processing, given the urgency of the ongoing public debate.
8. On March 28, 2017, ICE granted the Knight Institute’s request for expedited processing of its FOIA request.
9. On March 31, 2017, DHS denied the Knight Institute’s request for expedited processing.
10. CBP failed to respond to the Knight Institute’s request within the ten days required by FOIA, 5 U.S.C. § 552(a)(6)(E)(ii)(I).
3

Case 1:17-cv-00548-TSC Document 10 Filed 04/19/17 Page 4 of 10
11. All Defendants have failed to produce records or information, and indeed have failed to make any substantive response to the Request.
12. Injunctive relief is appropriate to ensure Defendants’ timely compliance with FOIA’s requirements.
JURISDICTION AND VENUE 13. This Court has jurisdiction over this action pursuant to 5 U.S.C. §552(a)(4)(B) and 28 U.S.C. § 1331. 14. Venue is proper in this District under 5 U.S.C. § 552(a)(4)(B).
PARTIES 15. The Knight First Amendment Institute is a New York not-for-profit corporation based at Columbia University that works to preserve and expand the freedoms of speech and the press through strategic litigation, research, and public education. Research and public education are essential to the Knight Institute’s mission. Obtaining information about government activity, analyzing that information, and publishing and disseminating it to the press and public are among the core activities the Knight Institute was established to conduct. The Knight Institute is a “person” within the meaning 5 U.S.C. § 551(2). 16. DHS is an “agency” within the meaning of 5 U.S.C. § 552(f). ICE and CBP are components of DHS. DHS and these components have possession and control over some or all of the requested records.
FACTUAL ALLEGATIONS 17. On March 15, 2017, the Knight Institute submitted identical versions of the Request to DHS and one of its components, ICE.
4

Case 1:17-cv-00548-TSC Document 10 Filed 04/19/17 Page 5 of 10
18. The Knight Institute submitted an identical version of the same Request to CBP, another DHS component, on March 22, 2017.1
19. On or around March 28, 2017, ICE referred the Request to DHS’s FOIA Office and to CBP, and indicated that information responsive to the Request is “under the purview” of the DHS FOIA Office and CBP.
20. On or around March 31, 2017, DHS referred the Request to its Office of the Inspector General (“OIG”), and to the Transportation Security Administration (“TSA”), another DHS component.
21. The Request seeks the following records:2 1) records from Defendants’ TECS database containing information about the number and reasons for each search, detention, retention, or sharing of individuals’ electronic devices or the information accessible on them since fiscal year 2012; 2) documents relating to each instance since fiscal year 2012 in which CBP or ICE searched, detained, retained, or shared an electronic device or the information accessible on it; 3) revisions of or documents supplementing or superseding the CBP and ICE Directives concerning border searches of electronic devices; 4) certain documents relating to any reviews of CBP’s or ICE’s policies or practices concerning electronic device searches; 5) documents concerning or relating to complaints filed by individuals or organizations about CBP’s or ICE’s search, review, retention, or sharing of the information on travelers’ electronic devices; 6) documents reflecting policies, practices, or procedures concerning how CBP officers handle “privileged or other sensitive materials,” including “work-related information carried by
1 Although identical versions of the Request were submitted to DHS, CBP and ICE on March 15, 2017, the Request submitted to CBP may not have been received by the responsible FOIA Officer. Out of an abundance of caution, the Knight Institute resubmitted the Request to CBP on March 22, 2017. 2 A copy of the Request is attached hereto as Exhibit A.
5

Case 1:17-cv-00548-TSC Document 10 Filed 04/19/17 Page 6 of 10
journalists” as described in the CBP Directive concerning border searches of electronic devices; and 7) documents reflecting policies, practices, and procedures concerning CBP’s antidiscrimination policy as applied to discretionary electronic device searches.
22. The Knight Institute requested expedited processing of the Request on the ground that there is a “compelling need” for the documents because they contain information “urgent[ly]” needed by the Knight Institute, an organization “primarily engaged in disseminating information,” in order to “inform the public concerning actual or alleged Federal Government Activity.” 5 U.S.C. § 552(a)(6)(E)(v)(II).
23. Since the beginning of the year, reports of suspicionless searches of electronic devices at U.S. borders and international airports have abounded, with a significant increase under the new administration. Certain of those reports detail instances in which CBP officers exerted pressure or outright force to obtain electronic devices and passcodes.
24. The public has been denied the information necessary to fully understand the government’s searches of electronic devices at the border. These records are urgently needed to inform the ongoing debate over the wisdom and lawfulness of those searches.
AGENCY RESPONSES AND ADMINISTRATIVE APPEALS 25. By email dated March 24, 2017, CBP acknowledged receipt of the Request. CBP did not communicate any decision regarding the Knight Institute’s request for expedited processing. 26. By email dated March 28, 2017, ICE acknowledged receipt of the Request and granted expedited processing of the Request.
6

Case 1:17-cv-00548-TSC Document 10 Filed 04/19/17 Page 7 of 10
27. By email and letter dated March 31, 2017,3 DHS denied expedited processing of the Request. It did not explain its rationale for denying expedited processing even though ICE had granted the request for expedited processing.
28. DHS’s response further stated that “unusual circumstances” existed to excuse its failure to produce records for an additional ten days under 5 U.S.C. § 552(a)(6)(B). However, DHS’s stated reason for invoking this section—that the Request “seeks documents that will require a thorough and wide-ranging search” —does not constitute “unusual circumstances” as defined by 5 U.S.C. § 552(a)(6)(B)(iii).
29. On or around March 31, 2017, DHS referred the Request to TSA, which acknowledged receipt of the Request and denied expedited processing on April 4, 2017. TSA did not explain its rationale for denying expedited processing despite ICE’s grant of the request for expedited processing.
30. TSA’s response further stated that “unusual circumstances” existed to excuse its failure to produce records for an additional ten days under 5 U.S.C. § 552(a)(6)(B). However, TSA did not specify the “unusual circumstances” for invoking this section, and its letter merely set forth the statutory definition of “unusual circumstances” without stating which, if any, of these circumstances applied to the Request.
31. No records responsive to the Request have been released by DHS, CBP, ICE, or TSA.
32. No substantive response regarding the production of records or information responsive to the Request has been made by DHS, CBP, ICE, or TSA.
3 DHS initially acknowledged receipt of the Request by email dated March 16, 2017, but it did not at that point communicate any decision regarding the Knight Institute’s request for expedited processing.
7

Case 1:17-cv-00548-TSC Document 10 Filed 04/19/17 Page 8 of 10
33. The Knight Institute’s requests for expedited processing to DHS and CBP are ripe for adjudication in this Court, because each of these defendants has taken “action to deny or affirm denial of a request for expedited processing” or failed “to respond in a timely manner to such a request.” 5 U.S.C. § 552(a)(6)(E)(iii). DHS denied the Knight Institute’s request for expedited processing on March 31, 2017. CBP did not respond to the Knight Institute’s request for expedited processing within ten days after the March 22, 2017 date of the request, as required by 5 U.S.C. § 552(a)(6)(E)(ii)(I).
FIRST CAUSE OF ACTION – FAILURE TO GRANT EXPEDITED PROCESSING Against DHS and CBP
34. The Knight Institute repeats and incorporates herein by reference the allegations of Paragraphs 1 through 33.
35. DHS’s and CBP’s denials of expedited processing of the Request or failure to respond to the Knight Institute’s request for expedited processing violates FOIA, 5 U.S.C. § 552(a)(6)(E), and Defendants’ corresponding regulations.
36. Injunctive relief is appropriate to remedy DHS’s and CBP’s failures to grant expedited processing of the Request.
SECOND CAUSE OF ACTION – FAILURE TO PRODUCE RECORDS Against All Defendants
37. The Knight Institute repeats and incorporates herein by reference the allegations of Paragraphs 1 through 36.
38. Defendants’ failure to process the Request and to make responsive records available “as soon as practicable” violates FOIA, 5 U.S.C. § 552(a)(6)(E)(iii), and Defendants’
8

Case 1:17-cv-00548-TSC Document 10 Filed 04/19/17 Page 9 of 10

corresponding regulations. Defendants’ failure to process the Request “promptly,” id. § 552(a)(3)(A), also violates FOIA as well as Defendants’ corresponding regulations.
39. Injunctive relief is appropriate to remedy Defendants’ failure to process the Request in a timely manner, as required by FOIA.
PRAYER FOR RELIEF WHEREFORE, Plaintiff Knight First Amendment Institute at Columbia University respectfully requests that judgment be entered against Defendants United States Department of Homeland Security, United States Immigrations and Customs Enforcement, and United States Customs and Border Protection, and that this Court: A. Order DHS and CBP to grant expedited processing of the Request; B. Order all Defendants immediately to release to the Knight Institute the records sought
in the Request; C. Retain jurisdiction of this action to ensure no agency records are wrongfully withheld,
and order Defendants to disclose any wrongfully withheld records; D. Award the Knight Institute its reasonable costs and reasonable attorneys’ fees incurred
in this action; and E. Grant such other and further relief as the Court may deem just and proper.

Dated: April 19, 2017

Respectfully submitted,
By: /s/ Matthew S. Hellman
Matthew S. Hellman (484132) Scott B. Wilkens (admission pending) Michael E. Stewart (pro hac vice) JENNER & BLOCK LLP 1099 New York Avenue, NW Suite 900 Washington, DC 20001

9

Case 1:17-cv-00548-TSC Document 10 Filed 04/19/17 Page 10 of 10
Telephone: (202) 639-6000 Facsimile: (202) 639-6066 Susan J. Kohlmann (pro hac vice) Joshua H. Rubin (D00359) Caroline M. DeCell (pro hac vice) JENNER & BLOCK LLP 919 Third Avenue New York, NY 10022 Telephone: (212) 891-1600 Facsimile: (212) 891-1699 Jameel Jaffer (MI0067) Katherine Fallow (pro hac vice) Alex Abdo (pro hac vice) KNIGHT FIRST AMENDMENT INSTITUTE AT COLUMBIA UNIVERSITY 314 Low Library 535 West 116th Street New York, NY 10027 Telephone: (212) 854-9600 Attorneys for Plaintiff
10

Case 1:17-cv-00548-TSC Document 10-1 Filed 04/19/17 Page 1 of 11
EXHIBIT A

Case 1:17-cv-00548-TSC Document 10-1 Filed 04/19/17 Page 2 of 11

Katherine fallow
Senior Staff Attorney
Dr. James V.M.L. Holzer Deputy Chief FOIA Officer The Privacy Office U.S. Department of Homeland Security 245 Murray Lane, SW STOP-0655 Washington, DC 20528-0655 Email: foia@hq.dhs.gov
FOIA Officer Customs and Border Protection 1300 Pennsylvania Avenue, NW Room 3.3D Washington, DC 20229
U.S. Immigration and Customs Enforcement
Freedom of Information Act Office 500 12th Street, SW STOP-5009 Washington, DC 20536-5009 Email: ICE-FOIA@dhs.gov

March 15, 2017

Re: Freedom of Information Act Request Expedited Processing Requested
To whom it may concern,
The Knight First Amendment Institute at Columbia University (“Knight Institute”) submits this request under the Freedom of Information Act (“FOIA”), 5 U.S.C. § 552, for records concerning suspicionless searches of individuals’ electronic devices at the nation’s borders.1

1 The Knight First Amendment Institute is a New York not-for-profit corporation based at Columbia University that works to preserve and expand the freedoms of speech and the press through strategic litigation, research, and public education.

535 West 116th Street, 314 Low Library, New York, NY 10027 | (212) 854-9600 | katie.fallow@knightcolumbia.org

Case 1:17-cv-00548-TSC Document 10-1 Filed 04/19/17 Page 3 of 11
I. Background
Directives issued in 2009 authorize officers of U.S. Customs and Border Protection (“CBP”) and Immigration and Customs Enforcement (“ICE”) to search and detain travelers’ electronic devices—including cell phones, tablets, and laptop computers—without individualized suspicion. CBP Directive No. 3340-049, Border Search of Electronic Devices Containing Information (Aug. 20, 2009), https://perma.cc/8JKP-P73Z; ICE Directive No. 7-6.1, Border Searches of Electronic Devices (Aug. 18, 2009), https://perma.cc/9455-Z2AX CBP Directive No. 3340-049, Border Search of Electronic Devices Containing Information (Aug. 20, 2009), https://perma.cc/8JKP-P73Z.
The CBP Directive, for example, broadly authorizes CBP officers to search electronic devices “with or without individualized suspicion.” CBP Directive § 5.1. It further permits CBP officers to seize electronic devices without individualized suspicion for the time necessary to search them, id. § 5.3, and to share and indefinitely retain information on devices if, after reviewing the information on a device, CBP officers determine that there is probable cause to believe that it “contains evidence of or is the fruit of a crime that CBP is authorized to enforce,” id. § 5.4.1.1. The Directive also allows sharing and indefinite retention—even in the absence of probable cause—of “terrorism-related information,” id. § 5.4.1.4, and of “information relating to immigration, customs, and other enforcement matters if such retention is consistent with the privacy and data protection standards of the system of records in which such information is retained,” id. § 5.4.1.2.
Though it broadly authorizes invasive searches of sensitive data, the CBP Directive contains few privacy protections. Even for especially sensitive data, the Directive appears to require little more than consultation before searching. For legally privileged material, for example, the Directive provides “special handling procedures” that require CBP officials to “seek advice . . . before conducting a search of the material.” Id. § 5.2.1. For medical and journalistic records, the Directive requires consultation and that the records “be handled in accordance with any applicable federal law and CBP policy,” id. § 5.2.2, without specifying what that applicable law or policy might be.
CBP and ICE officials have searched the electronic devices of thousands of individuals, including U.S. citizens, without individualized suspicion. Those searches increased dramatically over the past year: officers reportedly conducted 25,000 searches in 2016 as compared to
2

Case 1:17-cv-00548-TSC Document 10-1 Filed 04/19/17 Page 4 of 11

5,000 searches in 2015.2 In February 2017 alone officers conducted 5,000 searches of electronic devices.3
Over the past year, CBP has searched and, in some instances, seized information stored on the electronic devices of journalists, despite their objections to the forced disclosure of confidential source information. According to press reports:
1. CBP officers detained and interrogated French–American photojournalist Kim Badawi while searching the contents of his cell phone, including his private photos and his WhatsApp messages with a Syrian refugee source.4
2. Isma’il Kushkush, a former acting bureau chief of the New York Times in East Africa, likewise reported that officers had interrogated him about his reporting on refugees while searching his electronic devices.5
3. Canadian photojournalist Ed Ou was denied entry into the United States after refusing to provide CBP officers the passwords to his electronic devices. During Ou’s six-hour detention, officers read his journal despite their acknowledgment that Ou was a journalist. Additionally, Ou suspected that they may have removed the SIM cards from his devices before returning them to him.6
4. Wall Street Journal reporter Maria Abi-Habib was detained at the Los Angeles International Airport after refusing to turn her cell phones over to CBP officers. She was released only after the officers consulted their supervisors.7

2 Cynthia McFadden, et al., American Citizens: U.S. Border Agents Can Search Your Cell Phone, NBC News (Mar. 13, 2017), http://www.nbcnews.com/news/us-news/ american-citizens-u-s-border-agents-can-search-your-cellphone-n732746 [hereinafter “NBC News, American Citizens”].

3 Id.

4 Alexandra Ellerbeck, Security Risk for Sources as U.S. Border Agents Stop and Search Journalists, Committee to Protect Journalists (Dec. 9, 2016), https://www.cpj.org/ blog/2016/12/security-risk-for-sources-as-us-border-agents-stop.php.

5 Id.

6 Id.

7 Mazin Sidahmed, Department of Homeland Security detains journalist returning from

Beirut, The Guardian (Jul. 21, 2016), https://www.theguardian.com/media/

2016/jul/21/homeland-security-journalist-maria-abi-habib-detained;

Noah

Feldman, Your Privacy Doesn’t Matter at the Border, Bloomberg View (Aug. 28, 2016),

3

Case 1:17-cv-00548-TSC Document 10-1 Filed 04/19/17 Page 5 of 11

Additionally, since President Trump’s Executive Order 13,769 took effect, CBP appears to be targeting Muslims, including U.S. citizens who are Muslim, for electronic device searches at the border.8 These suspicionless searches and seizures of Americans’ electronic devices raise serious constitutional questions. To help the public better understand the government’s policies and the way they are being implemented, the Knight Institute files this FOIA request.
II. Records requested
The Knight Institute requests the following documents:
1. Any document containing statistical information concerning the search, detention, retention, or sharing of electronic devices or information of individuals at the border (or functional equivalent of the border) since FY2012, including, but not limited to, documents reflecting:
a. the number of travelers whose electronic devices or information were searched, detained, retained, or shared;

https://www.bloomberg.com/view/articles/2016-08-28/your-privacy-doesn-tmatter-at-the-border.

8 Press Release, CAIR-FL Files 10 Complaints with CBP After the Agency Targeted and

Questioned American-Muslims About Religious and Political Views, CAIR Florida (Jan.

18, 2017), https://www.cairflorida.org/newsroom/press-releases/720-cair-fl-

files-10-complaints-with-cbp-after-the-agency-targeted-and-questioned-american-

muslims-about-religious-and-political-views.html; NBC News, American Citizens

(describing incidents where Akram Shibly, a Muslim American of Syrian descent,

was twice stopped by CBP while traveling between the U.S. and Canada and

asked to turn over cell phone and password); Daniel Victor, What Are Your Rights if

Border Agents Want to Search Your Phone?, N.Y. Times (Feb. 14, 2017), https://www.

nytimes.com/2017/02/14/business/border-enforcement-airport-phones.html?_

r=0; Kaveh Waddel, A NASA Engineer Was Required to Unlock His Phone at the Border,

The Atlantic (Feb. 13, 2017), https://www.theatlantic.com/technology/archive/

2017/02/a-nasa-engineer-is-required-to-unlock-his-phone-at-the-border/

516489/; see Kaveh Waddell, A Stand Against Invasive Phone Searches at the U.S.

Border, The Atlantic (Feb. 21, 2017), https://www.theatlantic.com/technology/

archive/2017/02/ron-wyden-border-searches/517353/; Joshua Kopstein,

Travelers Affected By Trump Ban Forced to Unlock Phones, Computers, Vocativ (Jan. 30,

2017),

http://www.vocativ.com/397897/travelers-affected-by-trump-ban-

forced-to-unlock-phones-computers/; see also Sophia Cope, Fear Materialized:

Border Agents Demand Social Media Data from Americans, Electronic Frontier

Foundation (Jan. 25, 2017), https://www.eff.org/deeplinks/2017/01/fear-

materialized-border-agents-demand-social-media-data-americans.

4

Case 1:17-cv-00548-TSC Document 10-1 Filed 04/19/17 Page 6 of 11
b. the number or portion of those travelers who are U.S. citizens;
c. the number or portion of those travelers who are lawful permanent residents or green card holders;
d. the number or portion of those travelers by country of origin;
e. the number or portion of those travelers by gender, race, ethnicity, nationality, and/or country of birth;
f. the number or portion of those travelers by port of entry; and
g. the number or portion of those travelers by watchlist, lookout, and/or other selectee status.
2. Documents relating to each instance since FY2012 in which CBP or ICE searched, detained, retained, or shared an electronic device or the information accessible on it, including, but not limited to:
a. a list of the TECS data field categories used to record and track each electronic device search conducted by CBP or ICE; and
b. all information contained in the TECS system used to record and track electronic device searches, detentions, retentions, and/or sharings.9
9 In 2011, the Department of Homeland Security’s Office for Civil Rights and Civil Liberties (“CRCL”) issued an Impact Assessment concerning the border searches of electronic devices. DHS, Office for Civil Rights and Civil Liberties, Impact Assessment: Border Searches of Electronic Devices (Dec. 29, 2011), https:// perma.cc/P4FZ-BY6G (“2011 Impact Assessment”). The 2011 Impact Assessment noted that CBP records the fact of each device search and other information about it in the TECS system, but that the monitoring had been found to be “inadequate.” Id. at 8. The 2011 Impact Assessment noted that CBP’s Office of Internal Affairs had proposed that CBP improve its tracking of device searches through “a new TECS module” or by “enhanc[ing] existing modules.” Id. CBP agreed with this recommendation, id., and according to the Executive Summary issued by CRCL in 2013, CBP “implemented this change beginning in FY2012.” DHS, Office for Civil Rights/Civil Liberties, Impact Assessment: Border Searches of Electronic Devices (Jan. 29, 2013), https:// perma.cc/TRW2-CRCR. This portion of our request seeks all data in the TECS system (or any module, software, or database designed to take its place) since
5

Case 1:17-cv-00548-TSC Document 10-1 Filed 04/19/17 Page 7 of 11
3. Revisions of or documents supplementing or superseding:
a. CBP Directive No. 3340-049, Border Search of Electronic Devices Containing Information (Aug. 20, 2009); or
b. ICE Directive No. 7-6.1, Border Searches of Electronic Devices (Aug. 18, 2009).
4. The following documents relating to any reviews of CBP’s or ICE’s policies or practices concerning electronic device searches:
a. any audits, impact assessments, or other reviews of CBP’s or ICE’s policies or practices concerning electronic device searches, including any such reports by the Office for Civil Rights and Civil Liberties, DHS’s OIG, and CBP’s Office of Internal Affairs, Management Inspection Division;
b. any policies, practices, procedures, and/or training materials adopted as a result of any audits, impact assessments, or other reviews of how CBP and ICE conduct electronic device searches; and
c. any documents reflecting annual or semi-annual examinations by CBP or ICE of electronic device searches by port of entry, as adopted in response to the 2011 Impact Assessment.
5. Documents, including tear sheets and TRIP records, containing or relating to complaints filed by individuals or organizations about CBP’s and/or ICE’s search, review, retention or sharing of the information on travelers’ electronic devices.
6. Documents reflecting policies, practices, or procedures concerning how CBP officers handle “privileged or other sensitive material,” including “work-related information carried by journalists,” as referenced in § 5.2 of the CBP Directive.
7. Documents reflecting policies, practices, and procedures concerning CBP’s anti-discrimination policy as applied to discretionary device searches.
FY2012. We request that the data be provided in electronic format. See 5 U.S.C. § 552(a)(3)(B).
6

Case 1:17-cv-00548-TSC Document 10-1 Filed 04/19/17 Page 8 of 11
Where a document contains information that falls into one or more of the categories described above, we seek the entirety of that document. If processing the entirety of a given document would be unusually burdensome, we ask that you give us an opportunity to narrow our request. Please disclose all segregable portions of otherwise exempt records. See 5 U.S.C. § 552(b).
We also ask that you provide responsive electronic records in their native file format or a generally accessible electronic format (e.g., for tabular data, XLS or CSV). See 5 U.S.C. § 552(a)(3)(B). Alternatively, please provide the records electronically in a text-searchable, static-image format (e.g., PDF), in the best image quality in the agency’s possession, and in separate, Bates-stamped files.
Finally, we ask that you process our request on a rolling basis, giving priority to categories 1 and 2.
III. Application for Expedited Processing
The Knight Institute requests expedited processing pursuant to 5 U.S.C. § 552(a)(6)(E). There is a “compelling need” for the documents sought because the information they contain is “urgent[ly]” needed by an organization primarily engaged in disseminating information “to inform the public about actual or alleged Federal Government activity.” 5 U.S.C. § 552(a)(6)(E)(v)(II).
A. The Knight Institute is primarily engaged in disseminating information in order to inform the public
about actual or alleged government activity.
The Knight Institute is “primarily engaged in disseminating information” within the meaning of FOIA. 5 U.S.C. § 552(a)(6)(E)(v)(II).
The Knight First Amendment Institute is a newly established organization at Columbia University dedicated to defending and strengthening the freedoms of speech and the press in the digital age. Research and public education are essential to the Institute’s mission.10 Obtaining information about government activity, analyzing that information, and publishing and disseminating it to the press and public are among the core activities the Institute was established to perform. See ACLU v. DOJ, 321 F. Supp. 2d 24, 29 n.5 (D.D.C. 2004) (finding nonprofit public interest group that “gathers information of potential interest to a segment of the public, uses its editorial skills to turn the raw material
10 Mike McPhate, Columbia University to Open a First Amendment Institute, N.Y. Times (May 17, 2016), https://perma.cc/YC9M-LUAD; James Rosen, New Institute Aspires to Protect First Amendment in Digital Era, McClatchy DC (May 20, 2016), https://perma.cc/ZS2K-FPED.
7

Case 1:17-cv-00548-TSC Document 10-1 Filed 04/19/17 Page 9 of 11
into a distinct work, and distributes that work to an audience” to be “primarily engaged in disseminating information”).
B. The records sought are urgently needed to inform the public about actual or alleged government activity.
The documents sought are urgently needed to inform the public about actual or alleged government activity. See 5 U.S.C. § 552(a)(6)(E)(v)(II). The records sought have generated intense public interest. Since the beginning of this year alone, reports of suspicionless searches of electronic devices at U.S. borders and international airports have abounded.11 Certain of those reports detail instances in which CBP officers exerted pressure or outright force to obtain electronic devices and passcodes.12 The public has thus far been denied the benefit of complete records revealing the number of searches conducted, the individuals subjected to such searches, and the circumstances surrounding such searches. Those records are urgently needed to understand the scope and lawfulness of the searches conducted pursuant to the CBP and ICE Directives.
For these reasons, the Knight Institute is entitled to expedited processing.
IV. Application for Waiver or Limitation of Fees
The Knight Institute requests a waiver of document search, review, and duplication fees on the grounds that disclosure of the requested records is in the public interest and that disclosure is “likely to contribute significantly to the public understanding of the operations or activities of the government and is not primarily in the commercial interest of the requester.” 5 U.S.C. § 552(a)(4)(A)(iii).
For the reasons explained above, disclosure of the records would be in the public interest. Moreover, disclosure would not further the Knight Institute’s commercial interest. The Institute will make any information disclosed available to the public at no cost. Thus, a fee waiver would fulfill Congress’s legislative intent in amending FOIA to ensure “that it be liberally construed in favor of waivers for noncommercial requesters.” See Judicial Watch, Inc. v. Rossotti, 326 F.3d 1309, 1312 (D.C. Cir. 2003).
11 NBC News, American Citizens; see, e.g., Victor, supra note 8; Waddel, A NASA Engineer Was Required to Unlock His Phone at the Border, supra note 8; Waddell, A Stand Against Invasive Phone Searches at the U.S. Border, supra note 8; Kopstein, supra note 8; see also Cope, supra note 8. 12 See NBC News, American Citizens; Victor, supra note 8; Waddel, A NASA Engineer Was Required to Unlock His Phone at the Border, supra note 8.
8

Case 1:17-cv-00548-TSC Document 10-1 Filed 04/19/17 Page 10 of 11

The Knight Institute also requests a waiver of search and review fees on the grounds that it qualifies as an “educational . . . institution” whose purposes include “scholarly . . . research” and the records are not sought for commercial use. 5 U.S.C. § 552(a)(4)(A)(ii)(II). The Institute has a substantial educational mission. Situated within a prominent academic research university, the Institute will perform scholarly research on the application of the First Amendment in the digital era. The Institute is in the midst of inaugurating a research program that will bring together academics and practitioners of different disciplines to study contemporary First Amendment issues and offer informed, non-partisan commentary and solutions. It will publish that commentary in many forms—in scholarly publications, in long-form reports, and in short-form essays.

The Knight Institute also requests a waiver of search and review fees on the grounds that it is a “representative[] of the news media” within the meaning of FOIA and the records are not sought for commercial use. 5 U.S.C. § 552(a)(4)(A)(ii)(II).

The Institute meets the statutory definition of a “representative of the news media” because it is an “entity that gathers information of potential interest to a segment of the public, uses its editorial skills to turn the raw materials into a distinct work, and distributes that work to an audience.” 5 U.S.C. § 552(a)(4)(A)(ii); see also Nat’l Sec. Archive v. DOD, 880 F.2d 1381, 1387 (D.C. Cir. 1989) (finding that an organization that gathers information, exercises editorial discretion in selecting and organizing documents, “devises indices and finding aids,” and “distributes the resulting work to the public” is a “representative of the news media” for purposes of the FOIA); accord Serv. Women’s Action Network v. DOD, 888 F. Supp. 2d 282 (D. Conn. 2012); ACLU of Wash. V. DOJ, No. C090642RSL, 2011 WL 887731, at *10 (W.D. Wash. Mar. 10, 2011); ACLU, 321 F. Supp. 2d at 30 n.5. Courts have found other non-profit organizations, whose mission of research and public education is similar to that of the Knight Institute, to be “representatives of the news media.” See, e.g., Cause of Action v. IRS, No. 13-0920, 2015 WL 5120863 (D.C. Cir. Aug. 28, 2015); Elec. Privacy Info. Ctr., 241 F. Supp. 2d at 10–15 (finding nonprofit group that disseminated an electronic newsletter and published books was a “representative of the news media” for purposes of the FOIA); Nat’l Sec. Archive, 880 F.2d at 1387; Judicial Watch, Inc. v. DOJ, 133 F. Supp. 2d 52, 53 – 54 (D.D.C. 2000) (finding Judicial Watch, self-described as a “public interest law firm,” a news media requester).

For these reasons, the Knight Institute is entitled to a fee waiver.

*

*

*

9

Case 1:17-cv-00548-TSC Document 10-1 Filed 04/19/17 Page 11 of 11 Thank you for your attention to our request. We would be happy to
discuss its terms with you over the phone or via email to clarify any aspect of it or, where reasonable, to narrow our request.
Sincerely, /s/ Katherine Fallow
Katherine Fallow Knight First Amendment Institute at
Columbia University 314 Low Library 535 West 116th Street New York, NY 10027 katie.fallow@knightcolumbia.org (212) 854-9600
10

 
 Case 1:17-cv-00548-TSC Document 24 Filed 10/16/17 Page 1 of 9

UNITED STATES DISTRICT COURT FOR THE DISTRICT OF COLUMBIA

)

KNIGHT FIRST AMENDMENT INSTITUTE )

AT COLUMBIA UNIVERSITY,

)

)

Plaintiff, )

)

v.

)

)

DEPARTMENT OF HOMELAND

)

SECURITY, et al.,

)

)

Defendants. )

)

No. 1:17-cv-00548-TSC

THIRD JOINT STATUS REPORT

INTRODUCTION

Plaintiff Knight First Amendment Institute at Columbia University seeks to compel

defendants Department of Homeland Security (DHS), U.S. Customs and Border Protection

(CBP), and U.S. Immigration and Customs Enforcement (ICE) to comply with its request under

the Freedom of Information Act (FOIA), 5 U.S.C. § 552, for seven categories of records dealing

with “suspicionless searches of individuals’ electronic devices at the nation’s borders.” ECF No.

10 ¶ 2; see ECF No. 10-1 at 4-6. The parties have been directed by minute order dated August

17, 2017, to “file another joint status report and proposed order by October 16, 2017, and every

45 days thereafter.” This joint status report, the parties’ third, is filed pursuant to that order. The

parties propose to file another joint status report on or before November 30, 2017, and at

subsequent intervals of 45 days. To the extent the parties cannot reach a resolution of the

outstanding issues in a timely manner, plaintiff reserves the right to seek summary judgment.

Case 1:17-cv-00548-TSC Document 24 Filed 10/16/17 Page 2 of 9
DISCUSSION
A. ISSUES THAT HAVE BEEN RESOLVED
The second joint status report was filed on August 14, 2017. The following issues have
been resolved since then:
1. One resolved issue involves the DHS Office of Inspector General (DHS OIG). DHS
OIG handles its own FOIA requests. See 6 C.F.R. Pt. 5, Subpt. A, App. 1. It is not included for
that reason in the term “DHS” as used in this report.
The parties have reached agreement since the filing of the second joint status report on
the searches to be conducted by DHS OIG to be deemed fully in compliance with plaintiffs’
request. DHS OIG advises that it has conducted all of the searches to which the parties have
agreed and that it thus has used the agreed-upon search strings to search its Office of Audits and
Office of Inspections to identify records responsive to Items 1, 2, 3, 4(b), and 4(c) of plaintiff’s
request1; has used the same search strings to search the investigative database maintained by its
1 Items 1, 2, 3, and 4 of plaintiff’s request call for the following: (1) “Any document containing statistical information concerning the search, detention, retention, or sharing of electronic devices or information of individuals at the border (or functional equivalent of the border) since FY2012 including, but not limited to, documents reflecting (a) the number of travelers whose electronic devices or information were searched, detained, retained, or shared; (b) the number or portion of those travelers who are U.S. citizens; (c) the number or portion of those travelers who are lawful permanent residents or green card holders; (d) the number or portion of those travelers by country of origin; (e) the number or portion of those travelers by gender, race, ethnicity, nationality, and/or country of birth; (f) the number or portion of those travelers by port of entry; and (g) the number or portion of those travelers by watchlist, lookout and/or other selectee status”; (2) ”Documents relating to each instance since FY2012 in which CBP or ICE searched, detained, retained, or shared an electronic device or the information accessible on it, including, but not limited to: (a) a list of the TECS data field categories used to record and track each electronic device search conducted by CBP or ICE; and (b) all information contained in the TECS system used to record and track electronic device searches, detentions, retentions, and/or sharings”; (3) “Revisions of or documents supplementing or superseding: (a) CBP Directive No. 3340-049, Border Search of Electronic Devices Containing Information (Aug. 20, 2009); or (b) ICE Directive No. 7-6.1, Border Searches of Electronic Devices (Aug. 18, 2009)”; and (4) “The following documents relating to any reviews of CBP’s or ICE’s polices or practices concerning
2

Case 1:17-cv-00548-TSC Document 24 Filed 10/16/17 Page 3 of 9
Office of Investigations to identify records responsive to Item 5 of plaintiff’s request2; and has
sent the language of plaintiff’s request to the leadership of its Office of Audits, Office of
Inspections, and Office of Investigations to ascertain whether those units would possess records
responsive to Items 6 and 7 of plaintiff’s request.3
DHS OIG further advises that it has produced to plaintiff one record in redacted form;
that this record is responsive to Item 5 of plaintiff’s request; that it has referred 188 pages of
other records potentially responsive to Items 3-4 of plaintiff’s request to ICE; that it has
identified no other records responsive to Items 1-7 of plaintiff’s request; and that it thus
considers its response to plaintiff’s request to be complete. ICE advises that all of the material
referred to it by DHS OIG is material that had been produced to plaintiff previously, is
nonresponsive to plaintiff’s request, or is publicly-available, i.e., “Privacy Impact Assessment for
the Border Searches of Electronic Devices,” https://www.dhs.gov/xlibrary/assets/privacy/
privacy_pia_cbp_laptop.pdf.
electronic device searches: (a) any audits, impact assessments, or other reviews of CBP’s or ICE’s policies or practices concerning electronic device searches, including any such reports by the Office for Civil Rights and Civil Liberties, DHS’s OIG, and CBP’s Office of Internal Affairs, Management Inspection Division; (b) any policies, practices, procedures, and/or training materials adopted as a result of any audits, impact assessments, or other reviews of how CBP and ICE conduct electronic device searches; and (c) any documents reflecting annual or semi-annual examinations by CBP or ICE of electronic device searches by port of entry, as adopted in response to the 2011 Impact Assessment.” ECF No. 10-1 at 4-6. 2 Item 5 of plaintiff’s request calls for the following: “Documents, including tear sheets and TRIP records, containing or relating to complaints filed by individuals or organizations about CBP’s and/or ICE’s search, review, retention or sharing of the information on travelers’ electronic devices.” ECF No. 10-1 at 6. 3 Items 6 and 7 of plaintiff’s request call for the following: (6) “Documents reflecting policies, practices, or procedures concerning how CBP officers handle ‘privileged or other sensitive material,’ including ‘work-related information carried by journalists,’ as referenced in § 5.2 of the CBP Directive” and (7) “Documents reflecting policies, practices, and procedures concerning CBPs anti-discrimination policy as applied to discretionary device searches.” ECF No. 10-1 at 6.
3

Case 1:17-cv-00548-TSC Document 24 Filed 10/16/17 Page 4 of 9
2. The parties have reached agreement since the filing of the second joint status report on the search to be conducted by CBP to be deemed fully in compliance with Item 5 of plaintiff’s request. CBP anticipates that it will finish compiling the records and conduct a preliminary responsiveness review by October 31, 2017. The time it will take for CBP to process any nonexempt, responsive records for release depends on the number of responsive records, which is still being determined, and the prioritization of plaintiff’s various requests.
3. CBP represented in the second joint status report that it had compiled 103 records, “comprising approximately 66 MB of electronic data, that potentially contain[ed] information responsive to Item 4, but that these records await[ed] further review for responsiveness and, if found responsive, processing for release.” ECF No. 23 at 5. CBP advises with respect to those records that it has conducted a preliminary responsiveness review and that it anticipates that it will release non-exempt portions of any responsive records on a rolling basis beginning the week of November 13, 2017. B. ISSUES THAT HAVE NOT YET BEEN RESOLVED
The following issues have not yet been resolved in this action: 1. DHS represented in the second joint status report that “it [had] completed searches for records responsive to Items 1, 3, 4, and 5 of plaintiff’s request” but “[had] not conducted searches for records responsive to Items 2, 6, and 7 of plaintiff’s request because Item 2 appears on its face to seek CBP and ICE records and Items 6 and 7 appears on their face to seek CBP records.” ECF No. 23 at 3. DHS further represented that “its searches [had] resulted in the identification of more than 70,000 pages of potentially-responsive records but that it [was] unable to state without subjecting itself to undue burden how many [were] responsive to which item or items of plaintiff’s request.” Id. at 3-4.
4

Case 1:17-cv-00548-TSC Document 24 Filed 10/16/17 Page 5 of 9
Plaintiff responded to these representations by “ask[ing] DHS to search for and confirm that [it had] no records responsive to Items 2, 6, and 7.” ECF No. 23 at 3. Plaintiff also responded by questioning the inability of DHS to determine how many pages or records were responsive to which item or items of plaintiff’s request. Id. at 4.
DHS has advised plaintiff since the filing of the second joint status report that its search in this case was not limited to any specific item or items within plaintiff’s request but consisted instead of searches of records of its Office of General Counsel, Office of Policy, and Office for Civil Rights and Civil Liberties (DHS CRCL) using the following two search strings:
1. (“searching” or “reviewing” or “collection” or “seizure” or “sharing” or “retention”) and (“electronic devices” or “communication devices” or “laptop” or “Cellphone” or “i-phone” or Tablet” or “I-pad” or “sd-card” or “Jump drive” or external drive”) and (“border” or “point of entry”); and
2. “CBP Directive 3340-049” or “ICE Directive 7-6.1” or “Border Search of Electronic Devices Containing Information” or “Border Searches of Electronic Devices.” DHS has further advised plaintiff that these searches sought records dating from January 1, 2012, and thus identified tens of thousands of pages of potentially-responsive records; that the searches were separate from the search conducted by DHS CRCL for records responsive to Item 5 of plaintiff’s request; and that the use of search strings to conduct the searches means that DHS cannot determine without going through each of the potentially responsive records which of them is responsive to which item or items of plaintiff’s request. DHS advises as a further matter that it has no reason to believe that records responsive to Items 2, 6, or 7 of plaintiff’s request would be located at any component of DHS. The parties are at impasse notwithstanding the information provided by DHS concerning the duty of DHS, if any, to determine the number of records responsive to each item of plaintiff’s
5

Case 1:17-cv-00548-TSC Document 24 Filed 10/16/17 Page 6 of 9
request and the duty of DHS, if any, to conduct a separate search for records responsive to Items 2, 6, and 7 of plaintiff’s request.
Plaintiff was not advised of the search strings identified above before they were employed by DHS. Plaintiff has advised DHS that it does not view either of these search strings as an adequate means to identify potentially responsive records. The parties are still discussing the possibility of having DHS re-run its search using agreed-upon search strings.
2. Explaining that “processing” means reviewing records “to confirm their responsiveness to a particular FOIA request and to determine which portions, if any, are exempt from release,” DHS represented in the second joint status report that “resource constraints limit[ed] its ability to process more than 500 pages of records per month per FOIA request or group of related FOIA requests.” ECF No. 23 at 4. Plaintiff responded to this representation by disputing the number of pages that DHS ought to be able to process per month in this case and citing Seavey v. Department of Justice, 2017 WL 3112816 (D.D.C. July 20, 2017), in which the court rejected the FBI’s proposal to process 500 pages of responsive records per month, ordering the FBI to process 2,850 pages per month instead. Id.
DHS has provided plaintiff since the filing of the second joint status report with a declaration, filed in another case on August 10, 2017, in which the Deputy FOIA Officer of DHS discusses the number of FOIA requests DHS receives, the manner in which the requests are handled, and the number of personnel assigned to handle the requests. The parties are at impasse notwithstanding this declaration on whether DHS can or should review more than 500 pages per month in this case.
DHS has begun despite this impasse to process the records it has identified through the search described above. It advised plaintiff on September 29, 2017, that it had completed its
6

Case 1:17-cv-00548-TSC Document 24 Filed 10/16/17 Page 7 of 9
review of more than 900 pages of the records it had identified through the search but that none of those records had anything to do with border searches of electronic devices.
3. ICE represented in the second joint status report that the universe of records responsive to Item 2(b) of plaintiff’s request “[might] potentially include thousands of reports of investigation (ROIs) in ICE’s Investigative Case Management system.” ECF No. 23 at 5. CBP represented likewise that the universe of records responsive to Item 2(b) of plaintiff’s request “[might] potentially include 60,000 individual-incident reports.” Id. at 6.
The parties have been exchanging proposals since the filing of the second joint status report in an attempt to reach agreement on the scope of the obligations of ICE and CBP under Item 2(b). Plaintiff provided ICE and CBP with its most recent set of proposals on October 11, 2017. The parties propose to continue their discussions on this issue.
Respectfully submitted, By: s/ Scott B. Wilkens (by email authorization) Scott B. Wilkens, DC Bar 489631 Matthew S. Hellman, DC Bar 484132 Michael E. Stewart, Pro Hac Vice JENNER & BLOCK LLP 1099 New York Avenue, N.W., Suite 900 Washington, D.C. 20001 Tel: (202) 639-6072/Fax (202)639-6066 Email: swilkens@jenner.com Susan J. Kohlmann, Pro Hac Vice JENNER & BLOCK LLP 919 Third Avenue New York, New York 10022 Tel: (212) 891-1600/Fax (212) 891-1699
7

Case 1:17-cv-00548-TSC Document 24 Filed 10/16/17 Page 8 of 9

Jameel Jaffer, D.D.C. Bar MI0067 Katherine Fallow, Pro Hac Vice Alex Abdo, Pro Hac Vice Caroline M. DeCell, Pro Hac Vice KNIGHT FIRST AMENDMENT INSTITUTE AT COLUMBIA UNIVERSITY 314 Low Library 535 West 116th Street New York, New York 10027 Tel: (212) 854-9600 Attorneys for Plaintiff

Dated: October 16, 2017

CHAD A. READLER Acting Assistant Attorney General
JESSIE K. LIU United States Attorney
ELIZABETH J. SHAPIRO Deputy Director
s/ David M. Glass DAVID M. GLASS, DC Bar 544549 Senior Trial Counsel Department of Justice, Civil Division 20 Massachusetts Ave., N.W., Room 7200 Washington, D.C. 20529 Tel: (202) 514-4469/Fax: (202) 616-8470 E-mail: david.glass@usdoj.gov Attorneys for Defendants

CERTIFICATE OF SERVICE I hereby certify that on October 16, 2017, I served the within report on all counsel of record by filing it with the Court by means of its ECF system.
s/ David M. Glass

8

Case 1:17-cv-00548-TSC Document 24 Filed 10/16/17 Page 9 of 9

UNITED STATES DISTRICT COURT FOR THE DISTRICT OF COLUMBIA

)

KNIGHT FIRST AMENDMENT INSTITUTE )

AT COLUMBIA UNIVERSITY,

)

)

Plaintiff, )

)

v.

)

)

DEPARTMENT OF HOMELAND

)

SECURITY, et al.,

)

)

Defendants. )

____________________________________

)

No. 1:17-cv-00548-TSC

[PROPOSED] ORDER

It is hereby ordered as follows in view of the minute order dated August 17, 2017, and

the joint status report dated October 16, 2017:

1. The parties shall file another joint status report on or before November 30, 2017,

advising the Court of the progress made, if any, toward resolving the unresolved issues in this

case.

2. The parties shall file additional joint status reports at subsequent intervals of 45 days.

Dated:

UNITED STATES DISTRICT JUDGE

 
 Case 1:17-cv-00548-TSC Document 25 Filed 11/30/17 Page 1 of 8

UNITED STATES DISTRICT COURT FOR THE DISTRICT OF COLUMBIA

)

KNIGHT FIRST AMENDMENT INSTITUTE )

AT COLUMBIA UNIVERSITY,

)

)

Plaintiff, )

)

v.

)

)

DEPARTMENT OF HOMELAND

)

SECURITY, et al.,

)

)

Defendants. )

)

No. 1:17-cv-00548-TSC

FOURTH JOINT STATUS REPORT

INTRODUCTION

Plaintiff Knight First Amendment Institute at Columbia University seeks to compel

defendants Department of Homeland Security (DHS), U.S. Customs and Border Protection

(CBP), and U.S. Immigration and Customs Enforcement (ICE) to comply with its request under

the Freedom of Information Act (FOIA), 5 U.S.C. § 552, for seven categories of records dealing

with “suspicionless searches of individuals’ electronic devices at the nation’s borders.” ECF No.

10 ¶ 2; see ECF No. 10-1 at 4-6. The parties have been directed by minute order dated August

17, 2017, to “file another joint status report and proposed order by October 16, 2017, and every

45 days thereafter.” This joint status report, the parties’ fourth, is filed pursuant to that order.

The parties propose to file another joint status report on or before January 16, 2018, and at

subsequent intervals of 45 days. To the extent the parties cannot reach a resolution of the

outstanding issues in a timely manner, plaintiff reserves the right to seek summary judgment.

Case 1:17-cv-00548-TSC Document 25 Filed 11/30/17 Page 2 of 8
DISCUSSION A. RECENT DEVELOPMENTS Defendants advise of the following developments since the filing on October 16, 2017, of the third joint status report: 1. DHS represented in the second joint status report that its searches in this case had resulted in the identification of more than 70,000 pages of potentially-responsive records. DHS advised plaintiff on September 29, 2017, that it had completed its review of more than 900 of those pages but that none of them had anything to do with border searches of electronic devices. DHS now advises that, as of November 13, 2017, it has completed processing 624 pages of potentially-responsive records not processed previously; that it anticipates releasing all nonexempt portions of 351 of those pages to plaintiff on or about December 1, 2017; that it has referred 135 of the 624 pages to other agencies for processing; and that the rest of the 624 pages are duplicates of other pages (41) that it has processed or are non-responsive (237) to the request in this case. 2. CBP advises that it has conducted a search for records responsive to Item 5 of plaintiff’s request in accordance with the agreement of the parties concerning that search; that it has conducted a preliminary responsiveness review of the records it has identified through the search; and that it has determined that approximately 175 of the records are responsive to Item 5. CBP anticipates that an initial release of a portion of these records will be made by December 22, 2017. 3. CBP advises that the non-exempt portions of 195 pages of additional records responsive to Item 4 of plaintiff’s request were released to plaintiff on November 14, 2017. See ECF No. 24 at 4 (discussion of the additional records in the third joint status report). CBP
2

Case 1:17-cv-00548-TSC Document 25 Filed 11/30/17 Page 3 of 8
anticipates that another release of the additional records responsive to Item 4 will take place on or before December 22, 2017. B. ISSUES THAT HAVE NOT YET BEEN RESOLVED
The following issues have not yet been resolved in this action: 1. The issues pertaining to DHS that are characterized as unresolved in the third joint status report remain unresolved. DHS proposes an early conference call among plaintiff’s counsel, defendants’ undersigned counsel, and DHS’ in-house counsel to discuss those issues. 2. The parties continue to exchange proposals on the scope of the obligation of ICE under Item 2(b) of plaintiff’s request. ICE’s latest proposal was presented to plaintiff on November 21, 2017. 3. The parties continue to exchange proposals on the scope of the obligation of CBP under Item 2(b) of plaintiff’s request. CBP’s latest proposal was presented to plaintiff on November 27, 2017. C. PLAINTIFF’S CONCERNS AND REQUEST FOR A COURT CONFERENCE Plaintiffs have several concerns that they would like to raise with the Court at a conference at the Court’s earliest convenience. 1. Plaintiff remains concerned, as expressed in prior Joint Statute Reports, that DHS is willing to review at most 500 pages of potentially responsive records per month. At this anemic pace, it could take well over a year for DHS to complete its production. 2. Plaintiff is also concerned that CBP’s proposal regarding the scope of its obligations under Item 2(b) is inadequate. Under the latest proposal, which does not materially improve on prior proposals, CBP would review and produce only one percent of the incident-level reports dealing with border searches of electronic devices that were created during the period April 1,
3

Case 1:17-cv-00548-TSC Document 25 Filed 11/30/17 Page 4 of 8
2016 to September 30, 2017. Plaintiff has been warned that the production of even this small fraction of responsive records could take a long (unspecified) period of time.
3. More generally, Plaintiffs are concerned that DHS and its components are proceeding without any production deadlines, such that how quickly they review and produce responsive records is entirely a matter of their discretion.
Plaintiffs believe that the parties would benefit from explaining their positions to the Court and seeking the Court’s guidance. Accordingly, Plaintiffs request a Court conference at the Court’s earliest convenience. D. DEFENDANTS’ RESPONSE TO PLAINTIFF’S CONCERNS
1. Plaintiff derides DHS’ processing of records at the rate of 500 pages per case per month but that mischaracterizes the monthly processing DHS is doing. DHS processes 500 pages per month per case, and is therefore processing a total of over 6,500 pages per month for its various litigations. DHS accomplishes this feat even though it has but nine FOIA processors, of whom but four are dedicated to litigation. The processing of 500 pages per case per month is not “anemic” when viewed in that context.
2. The parties do not appear to be far apart, from defendants’ perspective, with respect to the incident-level reports dealing with border searches of electronic devices that CBP needs to process in order to be in compliance with Item 2(b) of plaintiff’s request. CBP proposed by email dated September 22, 2017, that it process 3% of the incident-level reports created during the past 18 months and that it produce all non-exempt portions of each report processed except the report’s narrative field. CBP explained in making that proposal that it would need to conduct detailed reviews of the narrative sections if they were to be included among the material to be
4

Case 1:17-cv-00548-TSC Document 25 Filed 11/30/17 Page 5 of 8
processed and that processing the narrative sections would thus increase substantially the amount of time and effort needed to process the reports.
Plaintiff responded on October 11, 2017, by proposing that CBP process 3% of the incident-level reports created during the past 18 months, including their narrative sections, as well as all incident level reports created during the past 18 months that contain certain specified search terms. CBP replied on November 27, 2017, by proposing that the number of incidentlevel reports that it be required to process be limited to 1% of those created during the past 18 months if the narrative sections were to be processed. CBP also advised plaintiff that it could not conduct the word searches that plaintiff had proposed because the system containing the incident-level reports did not have a search function that permitted general word searches to be conducted.
CBP believes that the issue concerning the incident-level reports to be processed by CBP can be resolved without the intervention of the Court and pledges to work with plaintiff to resolve that issue. A production schedule for the reports can be worked out once the issue has been resolved.
3. The parties have been engaged in discussions concerning the Reports of Investigation (ROIs) to be processed by ICE under Item 2(b) of plantiff’s request and appear, from defendants’ perspective, to be close to agreement. ICE advised plaintiff by email dated November 21, 2017, that it anticipated being able to download all of the ROIs that the parties had been discussing by December 15, 2017; that it then planned to upload the ROIs to Relativity in order to search them using the search terms to which the parties had agreed; and that it expected to have a better idea by the beginning of next year how long it would take its FOIA Office to begin reviewing for possible release the ROIs determined to be responsive to Item 2(b). ICE thus believes that a
5

Case 1:17-cv-00548-TSC Document 25 Filed 11/30/17 Page 6 of 8
production schedule for the ROIs can be worked out at an early date without the intervention of
the Court.
Respectfully submitted,
By: s/ Scott B. Wilkens (by email authorization) Scott B. Wilkens, DC Bar 489631 Matthew S. Hellman, DC Bar 484132 Michael E. Stewart, Pro Hac Vice JENNER & BLOCK LLP 1099 New York Avenue, N.W., Suite 900 Washington, D.C. 20001 Tel: (202) 639-6072/Fax (202)639-6066 Email: swilkens@jenner.com
Susan J. Kohlmann, Pro Hac Vice JENNER & BLOCK LLP 919 Third Avenue New York, New York 10022 Tel: (212) 891-1600/Fax (212) 891-1699
Jameel Jaffer, D.D.C. Bar MI0067 Katherine Fallow, Pro Hac Vice Alex Abdo, Pro Hac Vice Caroline M. DeCell, Pro Hac Vice KNIGHT FIRST AMENDMENT INSTITUTE AT COLUMBIA UNIVERSITY 314 Low Library 535 West 116th Street New York, New York 10027 Tel: (212) 854-9600 Attorneys for Plaintiff
CHAD A. READLER Principal Deputy Assistant Attorney General
JESSIE K. LIU United States Attorney
ELIZABETH J. SHAPIRO Deputy Director
6

Case 1:17-cv-00548-TSC Document 25 Filed 11/30/17 Page 7 of 8

Dated: November 30, 2017

s/ David M. Glass DAVID M. GLASS, DC Bar 544549 Senior Trial Counsel Department of Justice, Civil Division 20 Massachusetts Ave., N.W., Room 7200 Washington, D.C. 20529 Tel: (202) 514-4469/Fax: (202) 616-8470 E-mail: david.glass@usdoj.gov Attorneys for Defendants

CERTIFICATE OF SERVICE I hereby certify that on November 30, 2017, I served the within report on all counsel of record by filing it with the Court by means of its ECF system.
s/ David M. Glass

7

Case 1:17-cv-00548-TSC Document 25 Filed 11/30/17 Page 8 of 8

UNITED STATES DISTRICT COURT FOR THE DISTRICT OF COLUMBIA

)

KNIGHT FIRST AMENDMENT INSTITUTE )

AT COLUMBIA UNIVERSITY,

)

)

Plaintiff, )

)

v.

)

)

DEPARTMENT OF HOMELAND

)

SECURITY, et al.,

)

)

Defendants. )

____________________________________

)

No. 1:17-cv-00548-TSC

[PROPOSED] ORDER

It is hereby ordered as follows in view of the minute order dated August 17, 2017, and

the joint status report dated November 30, 2017:

1. The parties shall file another joint status report on or before January 16, 2018,

advising the Court of the progress made, if any, toward resolving the unresolved issues in this

case.

2. The parties shall file additional joint status reports at subsequent intervals of 45 days.

Dated:

UNITED STATES DISTRICT JUDGE

 
 Case 1:17-cv-00548-TSC Document 26 Filed 01/16/18 Page 1 of 8

UNITED STATES DISTRICT COURT FOR THE DISTRICT OF COLUMBIA

)

KNIGHT FIRST AMENDMENT INSTITUTE )

AT COLUMBIA UNIVERSITY,

)

)

Plaintiff, )

)

v.

)

)

DEPARTMENT OF HOMELAND

)

SECURITY, et al.,

)

)

Defendants. )

)

No. 1:17-cv-00548-TSC

FIFTH JOINT STATUS REPORT

A. RECENT EVENTS

The following events have taken place in this case since the filing on November 30,

2017, of the parties’ fourth joint status report:

1. The parties reached agreement on December 7, 2017, on the search to be conducted by

defendant U.S. Immigrations and Customs Enforcement (ICE) under Item 2(b) of the request of

plaintiff Knight First Amendment Institute at Columbia University under the Freedom of

Information Act.

2. ICE advised plaintiff by email dated December 21, 2017, that approximately 1,800

pages were responsive to Item 2(b) of the request; that it anticipated producing the first batch of

those pages on or about January 22, 2018; and that it hoped to complete the production of those

records by the end of April 2018.

3. Defendant Department of Homeland Security (DHS) proposed to plaintiff by email

dated December 21, 2017, that it use a certain search string to conduct a search within date

Case 1:17-cv-00548-TSC Document 26 Filed 01/16/18 Page 2 of 8
parameters to be agreed upon by the parties of the email accounts of certain DHS personnel. The
search string that DHS proposed to use in conducting the search consisted of the following:
(“search*” or “ review*” or “ request*” or “collect*” or “seiz*” or “retention” or “retain*” or “duplic*” or “ copy”) and (“device*” or “laptop*” or “mobile” or “cellular phone” or “cell phone” or “cellphone” or “cell-phone” or “I phone” or “i-phone” or “tablet” or “i-pad” or “iPad” or “I pad” or “jump drive” or “ thumb drive” or “smartphone” or “smart phone” or “hard drive” or “external drive” or “sd-card” or “Sd card”).
The personnel whose email accounts DHS proposed to search consisted of the following:
a. Office of General Counsel. Acting General Counsel; Chief of Staff; Associate General Counsel for Litigation; Associate General Counsel of the Operations and Enforcement Law Division (OELD); three Attorney Advisors from OELD.
b. Office for Civil Rights and Civil Liberties (CRCL). Section Chief, Security Intelligence and Information Policy; Senior Advisor, Security Intelligence and Information Policy; Director of Programs; Senior Advisor; Director of Compliance; Deputy Director of Compliance.
c. Privacy Office. Acting Chief Privacy Officer; Senior Director of Privacy Policy.
d. Office of Policy. Assistant Secretary of Policy; Deputy Assistant Secretary of Policy; Chief of Staff; Screening Coordination Office (all employees); Office of Immigration and Border Security (all employees).
DHS asked in the email whether plaintiff would consider DHS to have complied in full with all
portions of plaintiff’s request other than Item 5 if it conducted this search and produced all non-
exempt portions of any responsive records that it identified.
4. Plaintiff proposed by email dated January 16, 2018, that DHS search the email
accounts of the following personnel as well as the personnel listed in the email of DHS dated
December 21, 2017:
a. CRCL. Section Chief, Anti-Discrimination Group.
b. Office of Inspector General. Inspector General; Deputy Inspector General; Inspector General’s Chief of Staff.
2

Case 1:17-cv-00548-TSC Document 26 Filed 01/16/18 Page 3 of 8
Plaintiff also proposed in its email that DHS use the following search string to conduct its searches of all of the email accounts:
(“search*” or “ review*” or “ request*” or “collect*” or “seiz*” or “retention” or “retain*” or “duplic*” or “ copy” or “detention” or “detain” or “examin*”) and (“device*” or “laptop*” or “mobile” or “cellular phone” or “cell phone” or “cellphone” or “cell-phone” or “I phone” or “i-phone” or “tablet” or “i-pad” or “iPad” or “I pad” or “jump drive” or “ thumb drive” or “smartphone” or “phone” or “hard drive” or “external drive” or “sd-card” or “Sd card” or “USB” or “camera”). Plaintiff indicated in its email that it would consider DHS to have complied in full with all portions of its request other than Item 5 if it conducted this search and produced all non-exempt portions of any responsive records that it identified but did not indicate the time-parameters for which it proposed that DHS conduct the search. 5. Defendant U.S. Customs and Border Protection (CBP) produced 170 pages of records to plaintiff on December 22, 2017. Certain of these records were responsive to Item 4 of the request and certain of them were responsive to Item 5 of the request. 6. CBP recounted the following with respect to Item 2(b) of the request in an email to plaintiff dated January 11, 2018:
a. Plaintiff proposed by email dated October 11, 2017, that CBP process 3% of the incident-level reports dealing with border searches of electronic devices created during the past 18 months, including their narrative sections, and that it also process all such reports created during the past 18 months containing certain specified search terms.
b. CBP proposed in response by email dated November 27, 2017, that it process 1% of the incident-level reports dealing with border searches of electronic devices created during the period April 1, 2016-September 30, 2017, including their narrative sections, and advised plaintiff that it could not conduct the word searches that plaintiff had proposed because the
3

Case 1:17-cv-00548-TSC Document 26 Filed 01/16/18 Page 4 of 8
system containing the incident-level reports did not have a search function that permitted general word searches to be conducted; and
c. Plaintiff characterized the proposal that CBP process 1% of the incident-level reports as “inadequate” in the joint status report dated November 30, 2017.
“Splitting the difference between 1% and 3%,” CBP proposed in its email dated January 11, 2018, that it process 2% of the incident-level reports dealing with border searches of electronic devices created during the period July 1-December 31, 2017, including their narrative sections, and that it produce all non-exempt portions of the reports it processed. CBP asked in the email whether plaintiff would consider it to have complied in full with Item 2(b) of the request if it did these things.
7. Plaintiff stated in an email dated January 16, 2018, that it “accept[ed] CBP’s proposal to process only 2% of the incident-level reports dealing with border searches of electronic devices created during the past 18 months, including their narrative sections,” but was “concerned about the accuracy of CBP’s claim that it cannot conduct word searches of its electronic records” and “maintain[ed] its request that CBP also process all such reports created during the past 18 months containing certain specified search terms.” B. THE PARTIES’ VIEWS ON THE PROCESS GOING FORWARD
1. PLAINTIFF’S VIEW Plaintiff requests a status conference before the Court to address the following issues: (1) plaintiff’s concern, as expressed in prior joint status reports, that DHS is willing to review at most 500 pages of potentially responsive records per month; (2) plaintiff’s concern with CBP’s proposals regarding the scope of its obligations under Item 2(b) of the request; and (3) plaintiffs’ concern that DHS and its components (other than ICE) are proceeding without any production
4

Case 1:17-cv-00548-TSC Document 26 Filed 01/16/18 Page 5 of 8
deadlines, such that how quickly they review and produce responsive records is entirely a matter of their discretion. To the extent the parties cannot reach a resolution of the outstanding issues in a timely manner following a status conference (or otherwise), plaintiff reserves the right to seek summary judgment and/or move to compel production. A proposed order is attached.
2. DEFENDANTS’ VIEW Defendants recommend in light of the recent events described above that that the parties continue their efforts to resolve all outstanding issues and that they file another joint status report on or before March 2, 2018, and at subsequent intervals of 45 days. A proposed order is attached.
Respectfully submitted, By: s/ Scott B. Wilkens (by email authorization) Scott B. Wilkens, DC Bar 489631 Matthew S. Hellman, DC Bar 484132 Michael E. Stewart, Pro Hac Vice JENNER & BLOCK LLP 1099 New York Avenue, N.W., Suite 900 Washington, D.C. 20001 Tel: (202) 639-6072/Fax (202)639-6066 Email: swilkens@jenner.com Susan J. Kohlmann, Pro Hac Vice JENNER & BLOCK LLP 919 Third Avenue New York, New York 10022 Tel: (212) 891-1600/Fax (212) 891-1699
5

Case 1:17-cv-00548-TSC Document 26 Filed 01/16/18 Page 6 of 8

Jameel Jaffer, D.D.C. Bar MI0067 Katherine Fallow, Pro Hac Vice Alex Abdo, Pro Hac Vice Caroline M. DeCell, Pro Hac Vice KNIGHT FIRST AMENDMENT INSTITUTE AT COLUMBIA UNIVERSITY 314 Low Library 535 West 116th Street New York, New York 10027 Tel: (212) 854-9600 Attorneys for Plaintiff

Dated: January 16, 2018

CHAD A. READLER Acting Assistant Attorney General
JESSIE K. LIU United States Attorney
ELIZABETH J. SHAPIRO Deputy Director
s/ David M. Glass DAVID M. GLASS, DC Bar 544549 Senior Trial Counsel Department of Justice, Civil Division 20 Massachusetts Ave., N.W., Room 7200 Washington, D.C. 20529 Tel: (202) 514-4469/Fax: (202) 616-8470 E-mail: david.glass@usdoj.gov Attorneys for Defendants

CERTIFICATE OF SERVICE I hereby certify that on January 16, 2018, I served the within report on all counsel of record by filing it with the Court by means of its ECF system.
s/ David M. Glass

6

Case 1:17-cv-00548-TSC Document 26 Filed 01/16/18 Page 7 of 8

UNITED STATES DISTRICT COURT FOR THE DISTRICT OF COLUMBIA

)

KNIGHT FIRST AMENDMENT INSTITUTE )

AT COLUMBIA UNIVERSITY,

)

)

Plaintiff, )

)

v.

)

)

DEPARTMENT OF HOMELAND

)

SECURITY, et al.,

)

)

Defendants. )

____________________________________

)

No. 1:17-cv-00548-TSC

[PLAINTIFFS’ PROPOSED] ORDER

It is hereby ordered in view of the joint status reports dated November 30, 2017 and

today that a status conference is set for January 23, at 11:30 a.m. In addition to the U.S.

Attorney defending the action, counsel from the agency shall also appear at the status

conference.

Dated:

UNITED STATES DISTRICT JUDGE

Case 1:17-cv-00548-TSC Document 26 Filed 01/16/18 Page 8 of 8

UNITED STATES DISTRICT COURT FOR THE DISTRICT OF COLUMBIA

)

KNIGHT FIRST AMENDMENT INSTITUTE )

AT COLUMBIA UNIVERSITY,

)

)

Plaintiff, )

)

v.

)

)

DEPARTMENT OF HOMELAND

)

SECURITY, et al.,

)

)

Defendants. )

____________________________________

)

No. 1:17-cv-00548-TSC

[DEFENDANTS’ PROPOSED] ORDER

It is hereby ordered as follows in view of the minute order dated August 17, 2017, and

the joint status report dated January 16, 2018:

1. The parties shall file another joint status report on or before March 2, 2018, advising

the Court of the progress made, if any, toward resolving the unresolved issues in this case.

2. The parties shall file additional joint status reports at subsequent intervals of 45 days.

Dated:

UNITED STATES DISTRICT JUDGE

 
 OFFICE OF INSPECTOR GENERAL Department of Homeland Security
Washington, DC 20528 / www.oig.dhs.gov

September 21, 2017

Carrie DeCell Knight First Amendment Institute Columbia University

Subject:

OIG Freedom of Information Act Request No. 2017-IGFO-00085 Final Response

Dear Ms. DeCell:

This responds to your Freedom of Information Act (FOIA) request to the Department of Homeland Security (DHS) Privacy Office (PRIV) dated March 15, 2017, seeking records relating to CBP and ICE electronic device searches. PRIV referred item 4(a) of your request to the DHS Office of Inspector General (OIG) for processing and direct response to you. DHS-OIG received that referral on March 31, 2017.

DHS-OIG previously responded to item 4(a) of your request on June 27, 2017, stating that DHS-OIG’s Office of Audits has an ongoing matter which was withheld pursuant to FOIA Exemption 5. DHS-OIG has since conducted the searches proposed in emails between Scott Wilkins and David Glass; by email dated September 5, Mr. Wilkins confirmed that you would consider DHS-OIG to have fully complied with your request if we conduct the proposed searches and produce all non-exempt portions of responsive records. As such, this is a final response to your FOIA request.

The proposed searches agreed upon by Mr. Wilkins and Mr. Glass resulted in the enclosed page containing complaint narratives responsive to item 5 of your request. We reviewed the responsive records under the FOIA to determine whether they may be disclosed to you. Based on that review, this office is providing the following:

1 page is released in part (RIP).

The exemptions cited for withholding records or portions of records are marked below.

OFFICE OF INSPECTOR GENERAL Department of Homeland Security
Washington, DC 20528 / www.oig.dhs.gov

Freedom of Information Act, 5 U.S.C. § 552

552(b)(1) 552(b)(2) 552(b)(3) 552(b)(4)

552(b)(5) 552(b)(6) 552(b)(7)(A) 552(b)(7)(B)

552(b)(7)(C) 552(b)(7)(D) 552(b)(7)(E) 552(b)(7)(F)

Privacy Act, 5 U.S.C. § 552a
552a(j)(2) 552a(k)(2) 552a(k)(5) Other:

OIG redacted from the enclosed documents, names and identifying information of third parties to protect the identities of these individuals. Absent a Privacy Act waiver, the release of such information concerning the third parties named in these records would result in an unwarranted invasion of personal privacy in violation of the Privacy Act. Information is also protected from disclosure pursuant to Exemptions 6 and 7(C) of the FOIA further discussed below.
Exemption 6, 5 U.S.C. § 552(b)(6)
Exemption 6 allows withholding of “personnel and medical files and similar files the disclosure of which would constitute a clearly unwarranted invasion of personal privacy.” 5 U.S.C. § 552(b)(6)(emphasis added). DHS-OIG is invoking Exemption 6 to protect the names of third parties and any information that could reasonably be expected to identify such individuals.
Exemption 7(C), 5 U.S.C. § 552(b)(7)(C)
Exemption 7(C) protects from public disclosure “records or information compiled for law enforcement purposes . . . [if disclosure] could reasonably be expected to cause an unwarranted invasion of personal privacy.” 5 U.S.C. § 552(b)(7)(C). DHS-OIG is invoking Exemption 7(C) to protect the identities of third parties, and any information contained in these investigative records that could reasonably be expected to identify those individuals.
Referral
Additionally, 188 pages of potentially responsive records have been referred to Immigration and Customs Enforcement (ICE). ICE will process the records under the FOIA and respond to you directly.
Appeal
Although I am aware that your request is the subject of ongoing litigation and appeals are not ordinarily acted on in such situations, I am required by statute

OFFICE OF INSPECTOR GENERAL Department of Homeland Security
Washington, DC 20528 / www.oig.dhs.gov
and regulation to inform you of your right to file an administrative appeal.1 If you choose to file an administrative appeal it must be in writing and received within 90 days after the date of this response. Please address any appeal to:
FOIA/PA Appeals Unit DHS-OIG Office of Counsel Stop 0305 245 Murray Lane, SW Washington, DC 20528-0305
Both the envelope and letter of appeal must be clearly marked “Freedom of Information Act Appeal.” Your appeal letter must also clearly identify the OIG’s response. Additional information on submitting an appeal is set forth in the DHS regulations at 6 C.F.R. § 5.8.
Assistance and Dispute Resolution Services
Should you need assistance with your request, you may contact DHS-OIG’s FOIA Public Liaison. You may also seek dispute resolution services from our FOIA Public Liaison. You may contact DHS-OIG’s FOIA Public Liaison in any of the following ways:
FOIA Public Liaison DHS-OIG Counsel STOP 0305 245 Murray Lane, SW Washington, DC 20528-0305 Phone: 202-254-4001 Fax: 202-254-4398 E-mail: foia.oig@oig.dhs.gov
Additionally, the 2007 FOIA amendments created the Office of Government Information Services (OGIS) to offer mediation services to resolve disputes between FOIA requesters and federal agencies as a non-exclusive alternative to litigation. If you are requesting access to your own records (which is considered a Privacy Act request), you should know that OGIS does not have the authority to handle requests made under the Privacy Act of 1974. Using
1 For your information, Congress excluded three discrete categories of law enforcement and national security records from the requirements of the FOIA. 5 U.S.C. 552(c) (2006 & Supp. IV 2010). This response is limited to those records that are subject to the requirements of the FOIA. This is a standard notification that is given to all our requesters and should not be taken as an indication that excluded records do, or do not, exist.

OFFICE OF INSPECTOR GENERAL Department of Homeland Security
Washington, DC 20528 / www.oig.dhs.gov
OGIS services does not affect your right to pursue litigation. You may contact OGIS in any of the following ways:
Office of Government Information Services National Archives and Records Administration 8601 Adelphi Road - OGIS College Park, MD 20740-6001 E-mail: ogis@nara.gov Web: https://ogis.archives.gov Telephone: 202-741-5770 Fax: 202-741-5769 Toll-free: 1-877-684-6448
If you have any questions about this response, please contact us at 202254-4001.

Enclosures

Sincerely,
Drew Lavine
Drew Lavine OIG Office of Counsel

Requester’s Name: Knight Institute FOIA/PA NO.: 2017-IGFO-00085

1

PAGE(S) OF DOCUMENT(S)

RELEASED IN PART (RIP)

EXEMPTIONS CITED
6, 7(C)

All redactions in this document are made pursuant to FOIA exemptions 6 and 7(C).

Complaint Number Agency Affected

C1106311

U.S. Customs and Border Protection (DHS)

Occupation Date Received Date Opened Date Closed Narrative

Allegation Code Allegation Category

Allegation

DHS Employee 04/06/2011

04/06/2011

04/07/2011 On 2/15/2011, CRCL was informally informed about correspondence written by American Liberties Union (ACLU) and Muslim Advocates to the DHS IG on behalf of the victim, Mr.

2

a U.S. Citizen, claims that he was asked inappropriate questions by CBP on a number of occasions. In August 2009 at Atlanta Hartsfield/Jackson International Airport, the victim claims

that he was questioned by CBP for three hours about his involvement with a Muslim student association, in addition to taking the contents of the victim’s wallet and electronic devices.

Civil Rights / Civil Liberties

Allegation Detail

Investigation Status Closed Not Converted

C1402566
C1403120 C1415612

U.S. Customs and Border Protection (DHS)
U.S. Customs and Border Protection (DHS) U.S. Customs and Border Protection (DHS)

DHS Employee 12/05/2013

12/05/2013

12/16/2013

On September 23, 2013, former CRCL Officer

sent an informal informational email to Acting CRCL Officer

containing an online link to the September 20, 2013 2.5

NPR radio show On the Media (OTM). During the program, OTM producer

alleges numerous civil rights and civil liberties violations by CBP personnel at ports of entry

(POEs). Some of the allegations she raises describe her and her family's experience with CBP Officers (CBPOs) at a POE in the Niagara Falls, New York area on September 2, 2013 (Labor Day),

and the experiences of friends of hers at the Detroit, Michigan Port of Entry on or around the same day.

On this OTM show, Ms.

and some guests on the show raise allegations of discrimination and profiling of travelers by CBP, subjecting some travelers to secondary inspection and

more questioning based on ethnicity and religion; inappropriate questioning (in part, subjecting Muslim travelers to improper questions about religion) and inspection conditions; Fourth

Amendment violations related to searches of items such as electronic devices, and due process violations.

Ms.

states that on September 2, 2013, she attempted to re-enter the United States through a Niagara Falls after attending her cousin's wedding in Toronto, Canada. She alleges

that her family, all of whom are U.S. citizens, was detained for six hours on the basis of their race and religion, She further claims that BP inappropriately questioned her husband,

asking him about his religious beliefs and asking him where he practiced his religion. A guest on the show, an attorney with the Council on American-Islamic Relations (CAIR), said that

CAIR has noticed that CBP has a pattern of asking Muslim travelers invasive and personal questions about their protected religious activity.

Ms.

also reports that her friend

and his family, all U.S. citizens, were detained on racial and religious grounds at the Detroit border crossing when returning to the

U.S. from the same wedding. On OTM, Mr.

says that he was aggressively searched "five or six separate times for fifteen to twenty minutes each time" during his detainment. Mr.

alleges that his family's electronic devices were searched and confiscated. On the OTM show, an American Civil Liberties Union (ACLU) attorney says, "The Federal Government has the

authority to search electronic devices at the border without any suspicion that they contain evidence of wrongdoing."

, another wedding guest and U.S. citizen, was also

subjected to secondary inspection at the Detroit POE. On OTM, he said that CBP kept his phone overnight; during his inspection, CBP told him he could return the following day to pick up his

phone, even though he had told CBP that it was his work phone and he needed it immediately because he was on call.

Ms.

s other allegations include the confiscation of electronic devices; a CBPO's inappropriate behavior, including "snickering" and "laughing"; and being subjected to "freezing

temperatures" while in CBP custody. Ms.

calls for DHS and CBP to reform its policies at ports of entry and to provide more transparency about their activities. She says that her

family was not given a reason for being detained. She claims that CBPOs refused to give her their names, either. She claims that she attempted to contact CBP and DHS, including CRCL, to

seek information about CBP policies and was provided links only to public websites. She alludes an impact assessment CRCL conducted regarding CBP searches of electronic devices.

The transcript of the On the Media show is at http://www.onthemedia.org/story/my-detainment-story-or-how-i-learned-stop-feeling-safe-my-own-country-and-hate-border-patrol/transcript/

Notes: Ms.

did not directly contact CRCL to raise any of the aforementioned allegations. Her only contact with CRCL was her September 1

DHS Employee 12/12/2013 DHS Employee 09/15/2014

12/27/2013 09/15/2014

12/30/2013 Complainan

attorney at law, representative of

criminal defense attorney, alleged that unknown CBP employee and unknown ICE HSI employee were 2.12

involved in seizure of his client's laptop and three cellular telephones at O'Hare Internation Airport, Chicago, IL and requested that they be marked as attorney-client privileged, as well as

prompt return of the electronic devices. See attachment for more details.

09/18/2014

On September 12, 2014, the Joint Intake Center (JIC), Washington, DC, received an email from

U.S. Customs and Border Protection (CBP) Border Patrol Agent (BPA)

Clint, TX,

in which an allegation of misconduct is lodged against unidentified Border Patrol Field Intelligence

Agents (FIAs) located in or around Clint. BPA

alleges BP-FIAs have not been complying

with search incident to arrest policy regarding electronic devices.

4.3.10

Civil Rights / Civil Liberties Denial of Rights / Due Process

Civil Rights / Civil Liberties Other Civil Rights/Civil Liberties

Miscellaneous

Non-Criminal Misconduct

Closed Not Converted

Closed Not Converted

Employee Misconduct, General

Closed Not Converted

C1714949

U.S. Customs and Border Protection (DHS)

DHS Employee 05/11/2017

05/11/2017

07/03/2017

On May 9, 2017, CRCL received a letter dated May 4, 2017, from the ACLU, addressed to John Roth, Inspector General, Department of Homeland Security (DHS), Office of Inspector General 2.12

(OIG), regarding CBP's search of U.S. citizen

cellphone at San Francisco International Airport (SFO) on February 23, 2017. The letter documents ACLU's concerns about CBP's

policies and practices with respect to CBP's search of Mr.

electronic device, specifically by addressing the following : "(1) the facts concerning the questioning of Mr.

and the

search of his smartphone, (2) that CBP's policies allow invasive searches of electronic devices in violation of the Fourth Amendment and federal appeals court precedent, (3) that CBP's policies

lack protections for First Amendment rights by allowing questioning and devise searches focused on, and possibly on the basis of, a traveler's expressive activities, and (4) that CBP officers, in

at least this instance, failed to follow CBP's policies and failed to accurately communicate those policies to Mr

"

Civil Rights / Civil Liberties Other Civil Rights/Civil Liberties

Closed Not Converted

C1719013

U.S. Customs and Border Protection (DHS)

DHS Employee 07/20/2017

07/20/2017

07/31/2017

Dear Inspector General Roth: The Reporters Committee for Freedom of the Press and the news organizations listed below write this letter to express our concern about United States Customs and Border Protection (CBP) policies and practices that affect journalists at the border. In recent years, we have become alarmed by the number of reported stops involving journalists at the U.S. border as well as the intrusive nature of the searches involving journalists' electronic devices. Within the past year, several of the organizations joining this letter have individually filed Freedom oflnformation Act requests with the Department of Homeland Security (DHS) for information pertalnilig to border stops of journalists. Because the U.S. Department of Justice Office of Inspector General is conducting an investigation of CBP and its activities at the border, 1 we write today to express our concern about the stops and searches involving journalists. In addition, we write to obtain clarification about CBP's policies involving journalists and to notify the agency about the unique constitutional, common law, and statutory rights that are implicated.

2.12

Civil Rights / Civil Liberties Other Civil Rights/Civil Liberties

Closed Not Converted

RCN

Person

(b)(6)

Details

RE: I fly a fair amount and I am in favor of security that would make a difference. However. I was profiled recently at the airports, I am not a terrorist to be picked up twice,

within two months; at JFK upon exiling the airplane by two JFK police offioers Ilk-a: a cnminals. I am an academic physician; scientist· au!hQr of medical bOQks and nat.onal

and lntemato0nal s akeran I AM NOT A terrorist. I am US citizen who Is llvin in the US since Nov 1985 26 years. I am now th.{l h \ I R \

lid also

the b 6

nter Rank number 12 in the USA I am academically active

witti a o o me 1 pu tea ns me u 1ng recen ex

Hl pa gy. a ways recewe na 1ona a mtemational invitaUons to give lectures. seminars and

workshop In my specialty. I am also member or the Cyiopathology Commlttoo of the College of American Pathologists CAP who are In charge ol all regulallons: policies

and proficienc~ testing related to specialty in th& US. In 20062007, I have atso helped the Saudi govemment the Saudi National Guard Health Affair estabfishing a school

of Cytotechnotogy in Riyadh, Saudi Arabia in 2007 with western Boar<! Certification. This is the first and the only school of this spe<:ially in the Middle East. Wrth this

school, I have establishing an annual Symposium In cytopalhology al Riyadh Saudi Arabia sp011sored by the Saudi National Guard Health Affair they P<Ovlde me with a

government visit visa each year. I attend this symposium Annually as guest speaker since 2007, which attract 150200 pathologists and cytotochnologists from all the

middle eastern countnes. Therefore, currenUy: I do a lot of traveling about 10 trips per year with 23 at least international to oover these activities. I have changed my
passport June 15, 2011 due to no more pages ava~abte for visas. My 1roubte started with the first trip with my new passport. White I am comiog back from Dubai trip

August

6 1

2011;

I

noticed

that

my

boarding

pass

has

the

code

SSSS.

Prior

to

the

boarding,

I

was

subjected

to

extra

search

which

I

agree

with

it,

to

keep

our

ffights

safe.

However, onoe I reached the JFK and upon exiting tile airptane, two JFK police offices were outside the airplane checking passports. Once I arrived and recognize my

name they escorted me 10 the Sec.irity office at JFK. For the first Ume in my life, I felt and lfflaled hke a C<iminals, II too~ aboul one hour and half with a Jot of question and

detalls search and documentations of everything lt\at I have wallet, pockets, and luggage. When I fi.nished and they realized that nothing is suspicious and I am academic

physician and not a terrorist, they released me with no apoiogy. I had ample time at the time to my next flight to Pittsburgh and I took this incidence as unusual, and I

thought this would be my final trouble, My next t"p was to Istanbul September 15, 2011 to attend and spea~ three lectures at the European Congress of Cytology This

meeting is the largest meeting in my specialty in Europe and it oocurs In different clti-es each year ln Europe. When I left Pittsburgh airport heading to Istanbul. I have

granted SSSS flight code and no assigned seat in my boarding pass. This was cleared at the boardMlg gate with extra manual search at the gate. The ftight was a small

number, and t am the only one who subjected to soctl search. I was the last one to enter the airplane with every eyes on me from the passengers and the crew who saw

the detailed search prior to boarding. I felt like a cnmloal again. Upon returning from Istanbul, I have a connection in Amsterdam Airport AMS. At AMS the boatdi'ng pass

has also SSSS code. At the gate th.ere were about 8 TSA American officers with portable laptops equipped with passport scaMing capabilities. They scaooed all

passports and asked all passengers few questions prior to boardi119, Everyooe pass except me and asked me to wait ror the chief ofUS immigration officer to arrive from

other gate. It took about half hour for the chief ro arrive. upon questioning me and tealizlng that I am not a terrorist, he aPQloglze for the system to pick me and he alk>w me to go e11en without any extra search. the Chief was very nice to me and I told him of any suggestions to help me remove this hassle. He indicated to me lhat nothing can

be done and I have to be patient. I asked him; Am I havtng in JFK similar to my previous trip? he satd: I can not predict, but please. be patient. Again. I was the last person

to board the fllgM to JFK. Upon feaching the JFK and upon e.ibng the airplane, two JFK police officers were outside lhe airplane checl<ing passports. Once I arrived and

recognize my name they again escorted me to the Security office at JFK. One of them remembered me from the last trip. he was very nice. and indicated that it will be fast

this time. For the first time in my life. 1fett

This complaint rele<s to my travels between the dates of 07/19/2011 09/30/2011. I had applied for a new passport In the spring time ol 2011 and was pleasantly surprised to receive it back so fast. The problem begins on 07/19/2011 leaving Aruba and headed back to Raleigh, North Carolina. The reason for my trip being to scout out a possible location for my fianc and I to get married While departing Aruba and going through customs I was stopped. I was asked to have a seat on the wall and wait for further Instructions. t coopetated and took a seat. After about 15 minutes two customs officers approached me and asked me to come with them. I was taken off to the side wflere I was told I was going to be searched. I put my bags oo the table and the customs officer began dumpillg out the first bag. This bag contained expensive electronics, and the officer treated the items as if they were of no importance. After all bags were searched and nothing illegal was found, I was asked if I wanted to take my pants off. I answered that I dtdnt want to. The officer then said that he had to pat me down. His pat down was exttemety intrusive and uncomfortable to say the least. After the strip search was over I was given back my passport and sent on my way with no explanation of why this just occurred. The second situation occurred again leaving Aruba on 09120/201 1 while going through customs. My fianc and our families along with 38 guests were there to celebrate our wedding, While going through C\JStoms again I was asked to take a seat on the wall. but this time my wife was told to dot.he same. After 10 minutes a customs officer approached vs and told us to go with him. This time both my bags and my wifes bags were searched. Along with being searched the officer asked a S&ries of very personal questions about my background. 1answered the questions to the best of my ability. He then proceeded to ask me questions if I was ever charged with rape or dlild molestation. Even when I gave hfm a stern no he asked the question three more times. All this is going on while my newfy wed wife is standing right next to me. I do not see why is was necessary for your officer to talk to me that way and treat me like tha t In front of my wife. My background pcoves that I have never been charged with either offense. Aftet the absurd questions we were sent on our way. The third situation occurred on 09/301201 1 in Miami. My wife and I were on our way back from Playa del Carmen, Mexico from our honeymoon. This time when I handed my passport to the customs agent he said there was something wrong with my passport and that my wile and I needed to follow him. After 10 minutes anothet officer came along and escorted us 10 get our checked bags and then onto a room that resembled a jail oo-11. Along the way the agent was not courteous and was very rude. After leaving us in this room fOf 20 minutes another customs agent approached us and brought us over to a counter where he went through our belongs. He asked ff we had electronic devices. We informed him lt\Bt we had a couple cameras. cell phones. headphones and a couple IPods. He went through our stuff and put the electronics on th& side. After telling us to zip up our bags h& said he would be right back. After 10 minutes he came walking back and said we could put our electronics away and to have a nice day. All this drama for what? I am an American citizen and I am pcood of that. I always back up law enforcement and admire the job that they do. I have no problem going through a search to make our country a safer place, but what I have had to endure the past three times going through customs Is way beyond making this country a safer place. Its flat out harassment. I would like to get to lhe bottom of this so that wtien I travel, my wife and I can travel witllout being harassed every time we go through customs.

Probk!ms started in k>ndon airport. I was coming from trance to the US. ON british airways, An agent from llomeland security had a pteture on his cell.phone that looked like me but long mustache, Ive never had a k>ng mustache ever in my life. He asked me if ii were me In the picture and he told me you have been detained. In the airport before i boarded the plan they ch.ed<ed and searched me to the extreme. they searched everything to the items in my wallet. Same situation happened when i arrived to LAX from london. That followillQ saturd ay evening I traveled to Tijauna to purchace antibiotics for my sick daughter. they took me to the first and secondary checkpoint and handcuff me. After an hour and a half they released me. They werent nice or respectful at all.Please ha\1'$ somebody calt me because I need to know whats going on.
I Please contactASAP.r r i-,v 6.\
SECURITY OUTSIDE OF PlANlfesCORTEO ME TO IMMIGRATION INTERROGATION COUNTER WHEREtWAS HELO ANO QUESTIONED FOR AN UNUSUAL
AMOUNT OF TIME. MY BELONGINGS WERE OPENED ANO INSPECTED IN INTERROGATION ROOM, ANO MY ELECTRONIC ITEMS LAPTOP ANO MOBILE PHONES WERE TAKEN AWAY FOR OVER AN HOUR ANO LATER RETURNED TO ME. I WAS DETAINED FOR OVER THREE ANDA HALF HOURS WITH MY OTHER FAMILY MEMBERS HAVING TO WAIT FOR MY RELEASE. UPON MY RELEASE, MY BOARDING PASS FOR MY FOLLOWING FLIGHT AT JET BLUE ' - - - - - - - ' usTEO ME AS NEEDING HEIGHTENED SECURITY MEASURES.

Closed

10/1/2011 12:00 AM

Closed

10/5120.11°12:0o AM

Closed Closed

10161201 I 12:00 AM
1om2011 12:00 AM1

TSA000847

(b)(6)

My Canadian husband changed his l 1 visa to TN, naturafly, lam a permanent resident of Canada had to surrender my l2 194.1 exited US and handed my 194 to the

I have never violated any law or rules in the US. In the almost 4 years Closed

Canadian side as I was told. When I tried to reenter US a few minutes from the Canadian border.I asked one of the US immigration officer that I will be surrenderi-09 my of crossing the border, I have never had that kind of problem or

194 from my L2 and re ooter US using my tourist visa and I was told that It should not be a problem and that I will be Issued a fresh 194.To apply for a TD visa, I need to set treatment. I was humiliated and I felt me kind or t"'atment was totally

an appointment at the US Embassy in Toronto. The officer treated me like a criminal that his voice was raised. I was interrogated and was accused of many things. Below unnecessary.

is the list of die thfngs the immigration officer did to me: 1. accusillQ me of trying to be with another man 2. reading my cellptlooe messages. 3. detaining me for 2 liours 4.

spoke loudly at rne, yelling when there Is a long line ol people behind me. 5. forcing words into my moutn Ns accusations 6. spoke loudly abO<Jt personal information 7

opened and searclled phone and iooked into my pcrsooal messages and photographs. 8. intimidated me in a way that I was terrified and was in tears in the presence of

many people. He kept asking me about my personal information J my marriage in just 5 inches distance by the exit door while people Jook at me as if it was a crime scene.

The officer was rude and unprofessional. I asked for an explanation and his answer was if you because I said so all the lime.. and he threatened to put me in jail.

Dear Sirs, last time I immigrated the US I was stopped again and a special agent took my laptop, mobile and all files and after approx. 4 hours they let me go to my final I am entering the US 56 times per year because we have different Closed

destination. Alt my fiJes even my destination adress liotel contact details had to stay there and I was not told why t got screaned alld why they took my beloogings.After 2 roduction facitities there and I am a member of the board in my

days I got au my belongings back. but oo further details were mentioned. The special agent was very frlendty and tea ted me with respect.

ft... \I ~\

Furthermote I am the owner of a small

um1ture company

hich makes products out

of old aircraft parts. End of 2010 our supplier based in Tucson

shipped old pilot seats but did not apply for an export certificate so

customs stopped the shipment and confiscatod the seats we did not

know th.at the supplier has to apply for a lioense nor did we get any

infonnation from US customs What happened. From this point in lime

I get stopped every time I enter into the US.

Dear Sir.s, My wife has a business as a wtlOlesate dealer oi colfec.Uon minerals since 2007. She wort<s with many dealets ln Canada an<f uSA. I help her In dlffe<ent tasks.

mostly as a driver she does not drive a car, photographer, some general task etc. In order to reach the USA dealers we applied for Visas with our original Bulgarian

passports in 2007. We obtained tourist and bus~ness visas 81 and 62. We believed that these b"'siness visas give us the right to legally make business in USA. In 2008

we received and our Canadian citiienship and pass.ports. Since 2007 we have made many lrips probably more than 20 to USA In order to dellver collection minerals 10

American dealers. Almost all our USA entries are at Derby Line, Vermont Port of Entry. Before the trips she contracts with the American dealers what minerals they are

interested and then we deliver them. During these years we have been verified oouple of times at the border both USA and Canada sides but always every1hing was ok. In

order to emer in USA we use Miil passports the Bulgarian one$ with the tourist and business visas and recently mostly just the Canadian passpcrts. In 2009 <luring one

verificahon at the Derby line, Vermont Port of Entry we presented Just the Canadian passpotts aOO the border officer told us that we cannot sell to the public without

business visas but our business visas were in the Bulgarian passports they were not with us so we presented the necessary e\lidences that we de.liver minerals to

Carnegie Museum and he let us enter 1n USA. In January 2011 we decided to make a mi•ed vacationbuslness lrip to Ari<ona. We wanted IO visit some parks like Grand

Canyon etc. and in JanuaryJFebruary In Tucson are held many mlnerats shows and almost alt American dealers ate there. In order to react\ them easier my wUe decided

to rent a room in a hotel where a mineral show is held. On 22 January 2011 on our way to Tucson we were stopped for verification at Derby line, Vermont Port of Entry. I

want to mention that the custom officers treated us with the necessary respect and their actions were very professional. We presented both Bulgarian and Canadian

passports and explained that we wUJ v1sit Tucson in otde< to meet some minerats dealerwe have made arran-gemoots. The border officer told us. that he cannot be sure

that we wi!J not sell to the public and we argued that we have and business visas. He responded that these visas do not give us the right to do business in USA. Tha1

surprised us very much. Till that momen1 we believed that with these business visas we can make deals in USA and everythillQ is legal. After that the border officer

Inspected our vehicle and our laptop. He start&d lo ask us separatety, questions aboot detaUs concerning deals made dunng the years. He found difference between my

answer and the answer of my wife concerning one particular deal. He told me that I am not telling the uuth. Later we discussed with my wife this difference and I realized

that I have mixed two different deals with the same mineral dealer. As I mentioned above this ~ my wife business and I am not very well famillar witfl many details. AU that
venfication continued 56 hours and at the end the offloer told me that I must sweaJ and I can be arrested. That was too much after hours of questiOt1ing and pressure I w~s

very oonfused and sea.red. I am not familiar with the USA laws and in front of tlle possibility to be arrested I decided to not make any further statements, swears etc.

Finally the custom officer told me that I am prohibited to enter in the USA for 5 years. My wife did not receive any penalties. That was very big shock. All my intentions and

actions during these mullipie entnes In USA were l'l'ade with my hard behe11e that I arn doing something right and co"1pletely legal due to the business visa and now I

have found myselfwith so severe punlshmoot like some klr\d of crlmlnaL That was very hard to accept and during the 1ast couple of months I have passed through many

internal struggles trying to understand why and how my good intentions led me to that bad situation. After these month the emotions mminished aOO I realize that it is my

rautt. that I was not well informed concerning tlie nghts that my USA business visa gives me and due to lack of detailed k.r10wledge about my wifes busine$S I have not

responded well to the customs officers question. Even reallzln9 my lnvolut1tary mistake one thought does not give me peace final1y all my Intentions were good thal$ why I

fiOO too severe that Jam punished for 5 years not to enter in USA. As I mentioned I realize that this i.s my mistake but I carmot find guilt in all I have done and thats why I

find too severe these consequences of my actions sot would like to kindly ask you to ei~/~)at case and to reconsider this 5 years USA entry prohibitions. I hope you

will understand my reasonable motives and will approve my appeal. Sinoo"'ly yours.I \

)

CIOS&d

10/131201 1 12:00 AM 10/131201112:00 AM
~Oi16/2011 12:00 AM

TSA000848

(b)(6)

PORT OF ENTRY INCIDENT REPORT On Sunday, October 16, 2011 I was detained temporarily at the Fort Lauderdale/Hollywood International Airport by the Custom & I hope this report will be the start to end of this dreadful ordeal. What Closed

Border Protection Authorities wt'lile returning from a 5day trip from Jamaica. I traveled fr001 Kingston, Jamaica on Caribbean Airtine flight BW 037 on Sunday, October 16, should I do about the missing returning stamp in my passport?

2011 and arrived at lhe Fort Laudetdale/Hollywood Airport at 8:30 PM. I had no problem through the screening device When boarding lhe altcraft in Kingston, Jamaica. tmmediatety as the aircraft d oor was opened I heard my name over the aircraft intercom that I should move to the front o f the aircraft qujckly. I proceed ed to the front of

the aircraft with my hand luggage am : out the aircraft and moved toward the walkway that teads into the building. Suddenly. I was accosted by three CSP

autllorities, One of lhe three offloers

rabbed me furioosly and pushed me bacK up against the wall searching my ami and body fortattoos. He forcefully turned me

and pushed me face up against tile wa , 1cked my tegs apart and searched me vicioosty from my feet up to my private parts pumng as if he found a weapon. He then

pushed his left hand into my le~jeans pocket as I faced Ille wall, !wisting his hand in my pocket up against my left leg as he tried to remove a small pieoe of paper a receipt from my pocket. Offioer (t, did not say anythiog to me cooceming the reason f0< him treatiog me the way he did. During the search I asked him the <eason f0<

soch vloient searoh. He tokl me o s ut up. I realized that once agatn the syste~ailed to remove my name and d ate of btrth frotn the crimfnal record of another

person despite New York Supreme Court Judge Leventhafs ord er. I told o fficer the content of tl\e tette<. He threatened me wilh the tooe or his voice and told

o remove from my hand luggage a letter g iven to me by Judge Leventhal and read
ut up. He had hvo other offioers wilh him tl\at could l\ave check the content of the

Judges letter. After the completion of the search, I said that I was sick and tired of the authorities jostling me as If I am a criminal. I told the offtcets that they ate going to

apologize when it is~ because they refused to read the content of the Judges letter. I was told to~his document with me at all times if a situation like th.ts

b should occur. Office

old me to shut up and threat~hand C<Jtt me. I be<:ome silent as officeLLh_jheld my arm Ughtly and pushed me quk:kly through up the

walk way leading to 1 igratloo custom desk. Office

sked me a question after he threate.ood to hand cuff me a1\d I said I will remain siloot. He: became very

angry. I though he was going to jump me somewhere throug t e walk way before I get to custom. I was so terrified and I remained silont. I was pushed past the immigrabon custom desk. One of the officefS removed my passpor1 from my hand luggage and gave jt to the intake immigration custom officer. He quickly scanned my

Unlt~Passport and told the officers that it Is a match. I was pushed into a detention room and forcefully placed on a metal seat and was told not to move by Officeit.L:.blJ Officer~earched my hand luggage by removing everything from my hand luggage. He showed no intetest fn the Judges letter he pulled from my hand
luggage . When he w~ed searching my belongings, I told him that thi s ts atl a big mistake and this is not the first time I had this experience. I told h.im that I was a

medical docto< and someone stole and used my identity. He moved quickly upon me and placed his face approximately 23 incnes close to my face, staring In my eyes for

about a minute and shouted in my face th.at I was a dumb doctor and I should shut up. I stood thero in shock looking in his eyes. I thought to mysetf that he has g one

crazy. I remained silent during that one minute stare down. I never said a word to him after he stared me d own. I sat in the metal seat and closed my eyes to prevent

myseff from loOking al him as he guarded tile do0< of tile detention room. AJX><Jt 15 minutes later I was taken to anotlle< <00m with about 6 CBP offioers. Before I was

flnser printed one of the officets took the Judges letter from my t\and luggage and 10kt me that the 1ettet was no good because there were other charges showed up on the

record. I was finger printed and my prints did not match the person they have on record. The supervisor then apologized to me and said that h~ be ticked o ff if Ile

was in my position, I \old the superviSO< tllat Olficer[Lk:)tried to jump me because I was beked off because of this dreadf\Jt encounter. Officerl.lhlPid riot apotogi<e but

he ahd the o fficer who introduced himself as the superv~sor walked ~to the aircraft checkedon luggage receptacle area and escorted me pas1 the Cll&ekout d esk. When

I arrived home I realized that my passport was not stamped showing that I returned back to the Unjted St

I have been on tllree Les Vegas trips this year: July1625, Aug6Sept9 and Sept130ct4th. From wllat i was told when i called the 1800 2676788 US entry requirement

I am JUSt so frustrated with this wllole sJtualion that ii makes me want Closed

informatioo number, I oould stay In the states to visit for up to 6 mooths in the calendar year. My boyfriend lives in Las Vegas so during my time there I stay with him. 1flew to ety. 1cried during the most <eoent Ume i was taken the secoooary

to las Vegas from Bellingham on July16th wtth a few friends and i did not have a problem going through seoority. On August6th i flew by myself from Vancouver and was screening because i'm put in a situation wheto i feel Jike a criminal

asked to go through secondary screening w here they took me to another room. Tile security officer interrogated me with so many questions that it startled me. I was 21 and i have told them nothing BUT the truth and onty the truth. My

years Old at Ille time and have not done anything in my life which woold put me in a situation where I'd be face to face with a security guard/police officer, getting

biggest fear is getting denied entry into the states and lllat is why I am

Interrogated. t told the officer thal I was going to see my boyfriend but 11 seemed hard f0t him to believe. He said lhat my tecord showed that I have boon In the states

filing this complaint to you. I love my boyfriend aoo It makes It hard for

numetous times during tile year of 2011. The only other places i have been to were San Jose. He asked me for the specific dates and i was not able to give that to him, me to know that there is a possibility that next time i try to go see him

ralher i told him 111.. months which I went and tol<f the ofRcer that my friends booked the tickets so I didn't have the itine<ary informalion in my email account. The officer they may deny me from it. I am bacl< in Vancouver now to celebF<ite

then -searched thcough my check in luggage, my carry oo, as well as my putse. He also askad tor my passw0<d on my cell phone and went through e11ery single picture! my birthday and my fathers blrthday and plan lo go back to Las had. It didn<t bother me because i have nothing to hide, but is that of normal procedure?! They fi.nalty let me go 5 minutes into my flight boarding. On my most recent trip to Vegas one last time during midNovember. This will be the last time i

Las Vegas on September13 i was taken the secondary screening again II Thjs time. i was in the waiting room for a lo t longer and i did NOT want to miss my ftight so i go back to visit this year since i will be doing FT studies at school for

spoke with a male officer who was at the front desk. I told him Ulat this was the 2.nd time I tiad been taken to secoodary screening and dldn•t want to 90 through it anymore the Wintet Semester. As i said before, the o fficer advised me that I

because all i am trying to do is see my boyfriend fn the states wilh NO INTENTIONS for anylhing else. The-0fficec began to question me again and I gave him all the

would need to bring proof to show commitment of coming back to live

answers he needed. He told me tha t I will be dented entJy into tile US next time if i fail to provide any mformation tha t wiU prove commitment to coming back to Canada. in Canada. I am more than happy to do that. bot Winter registration

He says my reco<ds show I am currently being seen as trymg to tlve In the states Illegally. I told the office< lhat I do 90 to school. I am enrolled In the Criminology program isn't until Nov 17 Doc 1 and it is based on college pflortty. Before

at Douglas College in Canada. I attended the summer semester and had enrolled in the winter semester for Full Time. The reason why i am not in their winter semester registration, the coflegc mails each student a teltet advtsiog them o f

was because hardship came along with finances with my famrly so we were not able to pay for my fall tuition and then the d ead line for tuition fees passed so my coorses their registration time and date. I am more than happy to bring that as

were given away. I also offered 10 show the of!loer on my laptop of Ille co..rses I had chosen with the date whk:h I had done so but he said no. I also ••plained to the

proor, but is that enough prool?I Please respond and let me know

officer that this is why i have been going to Las Vegas numetoos times this year because it is the first time where i haven't had school for a semester nor do i have a job what my options are to pro11e commitment because whatever it is i

so for the time being i want to be able to spend some time with my boyfriend because once January hits Winter Semester which is JanApril I will be enroUed Fu ll Time and am willing to do that. I am tired of being pulled into security each time

I will nOI be be able to tF<ivel anymore to see my boyfnend

i travel and It fn.istrates me because I have never done anything

Illegal In my life. I don't eve< want to be denied entry Into Ille US lot

no reason or at least a reason i-don1 agree on. I have NO intentions

lo llve in the US when my family lives in Canada and i go lo school

here too. I only to visit the US with \he intentions to see my boyfriend,

go shopping or to sight see. Please help as any advice would be

greatly appreciated. T hank you.

~Multiple instances as follows: Juty 6, 2011 coming from Amsterdam CSP agents waited tot me outside of the plane and detained me for several hours, interrogation and I am an auditor for Shen Oil Company and nave been travelling inside Closed

inspection of electronic devices July 30, 2011 trip to London secondary screening August 18. 201 1 Coming from London, CSP agents waited for me outside o f the plane the US and intrenationaUy since 2003. AJI the trips mentioned above

and questioned me October 2.2011 trip to Amsterdam secondary screening October 8, 2011 from Amsterdam. CBP agents waited for me outside or the plane and

were for Shell oosiness purposes. I also travel to Eritrea to visit my

detained me for inspection of electronic devices October 13, 2011 trip to Dubai Secondary screening November 5, 2011 from Frankfurt. CSP agents waited 10< me outside mother every 12 years.

of the plane and detained me for severaJ hours. in terrogation and inspection of electronic devices I was not able to print a boarding pass for all the above mentioned trips.

10/22/201 1 12:00 AM 10/24/2011 12:00 AM
1117/20111 2:00 AMI

TSA000849

(b)(6)

I went to the US, and wanted to go to Waltmart to buy medicl.n.8 for my fungus called LamisJI and buy a laptop I saw ootioe at a good price. 1usually go with my family but

Closed

this dme my wife was not feeling well, she suffers trom h9h blood pressure so' Jeft her with my son and I went alooe. did not want to k>se the promotion and was the last

day. When I crossed the border there wore no problems, I just asked where I was and I replied. I drove about two mlJes, but I got the street confused as I entet the US

through hwy 5 mostly. I asked another driver who told me to tum around and gave me directions. \!Vhen I enter a street to turn around a patrol stopped me and asked me if I was helping a Mexican to cross. he asked several questions to wtiich I responded. He said he did not beheve me. but had no evidence and that this time I would return to

Canada. I didn't want lo argue as I do llOt speak Englisn well so I preferred to go back home. Then I went back to lJ\e US, I was stopPed at tile border I was fingerprinted

and an agent asked me if a policeman had stopped me and I explained what happened. They let mo enter tile US. But now every time they stop me. So I asked an officer

what was happening and told me I was on the computer for dual inspection. I asked if I could do something to sotve this problem and gave me a form and told me to do a

letter. I very often to the Urn!ed States because I like to shop there and there are many Hispanic pro<fuOls. UnfOl1unately In Canada Hispanics are a v•si ble minority. I am

atso a Panamanian and if I have 10 visit a- reJative in Panama I choose to depart from Seattle because tickets are cheaper. Anything I can do to cooperate wUh my situation

I

am.aLv®t.diwo~
presented my valid Brazilian

passpo~

~b~(6~

l w•lh my valid US VISA Foi1r r n Jand my aplieabon for admission was denied. in 1996 my aomiss.on was

I would like 10 con:tial ask for a revew of my case with Event

oa accepted and I went in a study progra i rro !tonly. in 2002 my admission was granted again for a period of 6 months aod I overstayed this period by aproximately 1 number: I t..\ I c \ FtlE number:I ,., , ,. ,,.., ISince I

Closed

month. From March 2009 I entered the US with this same passport and visa to represent a ceramic tile company that was seeking new technology and representation of presented all valid, real documents and statement of myself. Although
its products also twas offered a period of study by the same company when I aplied for an extentlon and e<change or my st<itus 81182 to F1 and it was granted. Al the I overstayed my allotted lime in the passed. I'd hke to apply for a new

time I mat my actual Mexican wffe who got pregnant. Our doughtet was born in the USA and we lived there to lasi April 26, 201 1 which shows I ovecstayed the allotted Visitor Visa. Also I'd like to Insist on the considetation of the purchase

time of my 194 and F1 Form permit. Now I'm a resident in Mexico and dedicate my self to our recyding business also we sell sheetrock as alternative construction. My o f the Balling Machine even if at the time of my admittance if granted

apUcalion for admission on 1112612011 was in a purpose of purchase of technOlogy for our recycling business wtiioh was a balling or packirlg machine manufactured in the a tra~ing braceJet or other tracking equipment for onfy 20 to 25 days

State of IL or CT and the plan was to leave the US befor the December 20th since I d tove from home In Acambay Estado d e MExlco MExlco approximatety 700 miles in and a special permit to enter at least In Laredo to bye electronics and

my own truck.

clothes for my company and family.

I was told by a U.S customs officer that he l\ad to pull me inside because It came up on there computet screen when they swtpe my passport Every lime I cross over to the U.S they pull me inside for this reason and they nevet can teU me wtly. As sooo as I got out of the car I was questioned by the custom officer who was there to inspect the car and he wanted to have proof that I had a P2 because I told him I WOfk tn the states as a singer. When I was inside tile customs offioer at the booth questioned me then went outside to Ollecl< on \he s1atus of my venicie. Once he was baok inside he then asked me to enter a room and had allOther female customs officer along willl him. Once we were inside he joked and said tile reason for the female officer to be present was because he didn't want me to feel lfke he was hitting on me as he was
sure it happens a lot with other customs officers. He had my phone along with another passengers and asked me to open only mine altllough they were both locked. He
aiso 101d me that he had tile right to do this without my permissioo. His reasoo for doing this was on the passengers phooe there was a picture of me and he felt he needed to make sure I wasn't tn the U.S for escorting purposes. I told him I am a singer and also do a lot of modeling and he was my boyfrleOO and I don't fool that was a
valid reason to go throogh my personal ptoperty and that I felt he was taking it to far by accusing me of being an escort. He told me once again that he could do this and that he didn't need my permission and that I had no idea of the high tech devices that they had in tilere that would make the ave<age persoo crazy if they knew Whal they could do. I felt the need to coope-rate with them because I had to work that night and coukS not afford to be denied entry as a lot of my WQ(k Is in the U.S. After I unlocked It for him he told me to go sit in the waiting room. Then he asked me to come back in and told me that he didn't find anyttling on my phone and that he was going to let me leave, Once he was back at the booth to give me and the other passenge< our passparts the other passenger asked if there was a way we could find out what the problem Is and \Vhy I keep getting pulled 1n. The two customs officers who escorted me- In the room both laughed and asked him we<e he was originally from. He replied El Salvador. Then the officer asked What do you think it's like crossing the border ovec there? The passenger replied and said we didn't havo any criminal records or have
ever been denied entry and felt it was unfair to be treated like this. Anotller customs officet handed us a panflit and circte a website and told us to go there if we wanted
mom Information.

Ck>sed

'Nhen laMed at LAX from a Malaysia, China and Vietnam business trip. noticed that a fter 3 years of being a part of Glob.aJ Entry ptogram, my status was revok&d. After I would like to know about the facts and reasons surrounding my

Ck>sed

going through CBP line I was sent to secondary where was met by CBP supervisory and ICE staff. Was held for questioning for a long period of time. my laptop computer situation and my status w ith tile CBOP and Global En try program to

and cell phones were seczed and was subject to harsh teartment with no explanation as to why after only after few weeks from my last overseas trip there was a sudden the extend that it can be revealed. I had been involved for th epast 25

change of my status.

yeats in the lntecnational Transportation field and on numerous

occasion wotked with various U.S. agencies concerning export

control issues. I believe that my recent change of status is based on

Inaccurate Information and would like to be investigated.

I am proud of mysell 10 be a good Unl!ed Slates citizen. By profession I am a Software Engineer who wOfl\s as a consultant. I have successfully completed my Master of Scieoce degree with high GPA from University of Detroit Mercy in 08/1995. I have achieved my Bachelor of Engineering degree from NED University of Engineering and TedlllOlogy in 1211990. tn addition 10 my qualification I have 17 years of lnformallon Technoiogy experience in automocive, manufacturing, Tier 1 automotive supptie<s, utill!y. electrical, etectrofllcs and health care industries. I have five kids in the family all were bom hero In the United Stales of America. Being a law biding citizen and a decent person t have nevet been involved in any k~nd of indu1ge activities. I have been Irving fn the U.S. for afmost 18 years. Before September 2001 I did not have any problem traveling overseas, S ince than, I have always been delayed entry tnto U.S at Port of entry. I have repeatedJy referred to additional screening. Every time I am on my way back home from o\1'9rseas I have to go through secondary scrutiny. I get separated from othe' passengers going thr01.19h immigration process tine. Homeland security officer conduct a background check which takes a while and this cause missing cooneding flight as well as impact on family and kkts stress. The following incident occurred while vi.sited Pakistan to see rami:ly relatives mother. brotller and sisters in 2004, I went to this extra security che(;k which caused 3 hours delay The 2nd Incident was In 2008 wllen l was coming back from Pakislan with my two little kids tired or a long flight The 3rd Incident happened oo 2009 wllen I visited Pakistan to see my mother as she was very stck and passed away. The 4th incident happened last year S&ptembet 2010 when I was coming with all my family members including 5 kids I
was pulled and separated from my family (Of secoodary screening when clearing US immigration and custom which I feel my civil rights h.ave been violated because it was kind of insult and abuse to the family and kids wa"ing for me wlth tension and stress as commg from lengthy traveling, I am sure \Vtlh OHS help with full dignity aJld enthusiasm I can prevent the evil interfering into my transpacent personality. I would like to file an inquiry to seek resolution regarding difficulties that I am experiencillQ
during my travel screening at airport, Please cotrect inaccuracies in government records of my personal information wtiich make my travel difficult. I seek help from OHS
TRIP to resolve tnconvefliences resulting from name simitanties. P1ease dear my name from the list for future references. Thanks!

Closed

1112312011 12:00 AM 11/281201 1 12:00 AM
12/512011 12:00 AM
12117/201112:00 AM
I
12/17/201112:00 AM

TSA000850

(b)(6)

Thank you for creating an avenue for redress. I was issued a 81/82 visa which I requested to atteod a chemotherapy symposium scheduled for 8th12th and for my

Dear sir/madam, I appreciate your efforts in ensuring the U.S. is safe Closed

v&eation. The visa was issued by the embassy on the 9th of November because of mustim iloltday festivities at the period. The next available flf.ght whicfl was on the 11th for citizens,immigrants and nonimmigrants. It is however not so good

was booked. t howev0f could not meet that ftight as I was shghl!y Indisposed and needed to get a grip oo myself as that was my vary first flight outside Wast Africa. I

to Injure people's personality in the process as I felt mine was. I did

eventually re booked the flight on 12th so as to obtain copies of the program and also spend the rest of the ten days as vacation I have since been made to see my error not so much mind returning home after the treatment I reoeiv&d at the

in that. This is because I have professlonal and personal interest in canoerl worit in a amc:er centre as a doctor and a research officer and I am at risk of breast cancer. I Airpoft. What got lo me was being put in detention and liaving a

arrived in New Y0<k an was che<:ked In by the immigration officer. I had a litue troubl" finding my luggage. I eventually found it and was on my way out when I was sroppedcancalled visa in my passport. Thes" casr a negablle shadow on my

by an officer Yhlo asked to check my luggage. I obliged him. He found my clothes and medication and then proceeded to puncture my box. He then led me to a place person and it would be appreciated if this is rectified. I am willing to

where I was searched further and thereafter taken to another group of officers. t was asked questions that I answered calmly. I was then given some forms to fill amongst send documents that wou1d ease the assistance you are rendering.

which was an FBI form. This made me uncomfo~able and a bit jittery as I wondered what I had done 10 invOlve the FBI.I asked and was !Old rhe forms ~re a viable

Thank you for your intervention. Sent from my Blacl<Berry wireless

alternative to the OHS foims whk:h were satd not to be available. This did oot sit well with me af\d I declined. I sense t was being viewed as uocooperatlve after that ancJ device from MTN

my interrogation took a downward trend. My government Identity card which proved I served my one year internship training as a doctor was considered not tenableI had

told the officers I had finislied my training and now work in a eanoor centre. I was also treated like I had drugs of abuse on me. I asked for the confirmatory tests that would

proV'&ordlspel this and was told It was not necessary. The officers took a statement from meraftetwhich I was given a choice. To withdraw my application or face being

barred for a minimum of five years. f chose what seemed to be the better option. I was then told I would be la.ken to a 'relaxation centre'. This turned out to be a

oorrectionel centre where twas detained and treated lfke a prisoner as I had to change my clothes into prisort wears. My single entry visa was cancelled. I did not see a

need for this as the visa was already used and couJd not be used anymo<e. Sent from my BlackBerry w!reless device from MTN

Daoomb0f 29, 20111

f b \f6 \

ba1onsvllla, MD 21228 I have traveled to the United Sates three times. First time was on May 13, 2009.

Second time was on Jufy 6, 2010. Third time was on August 18, 2010. The first time I was here there where no problems at the US airport or with any of the connecting

nights at the other airports. Both the second and third time there were problems. but only with the US Customs and Immigration police. There was no problems wrth any of

the eonneccing nlghts at Ille other aifports. There was never any problems leavlng IM US. 001y wt>en returning the last two times. Before I eame to the US the first time on

hwo May 13, 20091 was married tol

l h \ 16\

fwoo was in tile Saudi Arabia army.I

/1-'\./ c '\

daughters and I came to the US to study at the

I US University of Maryland, Baltimore ~}21mty ''f~{;~~cel

/1 ) I<)

ihad been in the Saudi Arabia army twas issued a Special passport and got my Visa

ftr~u:~~ m~h: ~g with a F1 status to sl\Jdy at UMBC..
pass my beginn.lng classes at UMBJ

Theo-~-t-~-2!-;-~JS

tp

j;;y flt$l g tbaek

husband was a terrible man I stayed here in the home to Saudi Atabia so I could file for a divorce

US with

f h 1 (~)

:" :

enough to finish and Six months latter I was

divorced from him. Without knO'Mng .

-----

_ ad my Special passport canceled. I was not tokt and theref b u kl 1 t I I passport had been

canceled. I was going to travel by plane to visit Oubt• in lhe Unoted Arab Emirates wllh my family from the Riyadh airport In Saudi Arabia. But as I was about to board the

piano I had to show my passport at the Riyadh airport. I was told that my passport had been canootad and I could not go with my family to Dubia. So after that I got a new

passport but the Visa was affixed to my first Special Passport which had been canceled but not my Visa. I still wanted to study and graduate from UMBC. I went to the US

Embassy in Saudi Arabia and explain to them what !lad happen and they said it would be ok to use my new passport and to use the still valid Visa that is affixed to my first

Special Passport that had been caoceted. S!noo my Visa is still valid and In good 0<da1t had only needed 10 get a now Passp0<~ wlllch I did. So I came bacl< to tile US 10

continue my studies at UMBC and this is where the Pfoblems began. When I flew from the Riyadh airport in Saudi Arabia I showed them my new passport and my Visa

that is affixed to my canceled Special Passport. There where no problems there at that airport nor was tflere- any problems with the connecting night at the airport in

Frankfurt Garmany. But when t arrived at Washington D.C. airport I was detained. separated from my new husband and put lhroogh allot of questions for a very tong time;

which was more like being interrogated. I was taken and detained and placed in a small room that had no windows but had two cameras: it did have a toilet and a small

thin mat on the ftoor. It was a day of detention with no one to help me. I could not speak with my husband nor oould he be with me. My husband was told that my status

with UMBC had been clOsed and lo< my husband lo give !hem money 10 buy a ticket fO< me to be deported back Saudi Atabia. My husband had lo find• neart>fholel lo

sleep that night It was a very terrible, humiliating, and a very scary and a most emotionalty stressful experience for me lo be put ttiroogh such a.n ordeal as that and

without any explanations ever given to ine. t had never felt so alone and scared or ever treated like that in au of my life. It was unjustified: it was very bad; and it was just

plain WTOOg. My husband on the next day went to UMBC ond lhey issued a new 120 and llley had confhned that I was going to school lllere and every llllng was now on orde< and I was then froo to go. My husband and I went back to Saudi Arabia to visit my famBy during semester break. Bui it au happen again wtien we new back to the

US to begin the faJI semester at UMBC, There were no problems at the other airports just as it was before until we landed at BWI airport and it all happen again except at

that lhl$ lime I was then five months pregnant. They said the 120 and Visa did not match. They ask wily I was here and I told them I was gOing to sehoot at UMBC and !hey

caUOO me a 11.a.r. This went on forseveral hours untO lhey fiooly figur&d it out and they wrote the new 120 onto my Visa and said I was free to go. I would like to get lhis
I I matter resolved and to receive a detailed explanation about these situations and to make sure that it will not happera again. Sincerely fb\f6 \

Closed

It's been sloe• Feb.201 1 every time I travel I get detained when I return 10 USA from my Overseas trips and latety when I travel Inside Iha USA I 941t SSSS on my boarding I represent APOTHECARRY PRODUCTS COMPANY IN THE

Closed

pass and I get cheeked Manually and through the machines. Also, I ean~ gel a gate pass ff I need to bring some one from my family who don1 speak English or an older!y MIDDLE EAST AND WE EXPORT MEDICAL ACCESSORIES AND

one.

DEVICES ANO MY JOB WILL REQUIRE FROM ME TO TRAVEL

FREQUENTlY TO THE MIDDLE EAST BUT DUE TO THIS

INCIDENT AND HARRASSEMENT I Will NOT LEAVE THE U.S

BEFORE I FIND A SOLUTION OR RESOLVE THIS PROBLEM AND

_

_

_

OBST.ACLES WITH OHS.

_

I am partially disabled, having undergone surgical total hip and knee replacement with the typical metallic prosthetic deVtces tmplanted. As a result of my disabilities, I am The TSA needs to allow those with physical disabilities and/or

Closed

oonsis1ent1y, without exception, manually searched and manipulated over my enttre body, lnclod1ng my most Intimate private tegions by m&dlcalJy ignorant TSA agents. My medteal implants to pass air travel inspection without belng groped

surgical scars are plainly obvious to anyone with eyes, and I typically wear shorts to make this fact apparent. But your TSA inspectors are apparently ignorant of the

and foodJed about their bodies. And the TSA needs to adopt

typical jointrepalcement protocols requiring metallic impla,nts. Though your TSA agents are usually reasonably polite and occas1onally apologetic about their groping or my oonintrus+ve policies regarding the innocent disabled immediately, if

pl'lvates, It is shit unbeatable to submit ro this unspeakable intrusion at every US airport. The physka11y disabled and/or those with metallic medical fmpfants ought not be l)()t sooner. You folks are missing re~! threats whilst groping old men

treated like potential criminals by the TSA or any other law enforcement agency. as tllere is no legal prohibition agalnst medical implants that domands TSA scrutiny, nor and ladies.
no legat precedent determining that disabled folks are tikety to be vio~nt oriminals. The rsA need to get its act together in this regard. And it needs to be done

~~1'1.....
I am senior product manager for Sony Electronles. I travel to Japan one or twice a yea' fe>r business. At my cetum I am atways detained by the inmigralion officer for additional scteen!ng. Not only Is this an inconvenkmce; It is an embarasment for me to be detained tot addltional screening In front of my colleagues.

I Sllould have the option lo stick my fing0f in the optical fingerprint CIOsed scannet and spate me form secondary screening. I was told that as a

US citizen I am not allowed to use the fingerprint scanner. Howevet. it

is ok to detain me and have an offioer escort me over to secondary

For the second time since my last entry in July, I was stopped at passport control. When I asked the officer why i was stopped for the second time he mentioned

screening. I understand that it is the DHS's responsibility and job to do an this in CJosed

something about me receiving mail trom outside the USA that could be iflegal. I explajned to the officer that the only piece of man that I have received ever sinc:e t have the case anything shows up on records. But I would appreciate some

moved from NY Is a postcard for my birthday from a friend in Baccelona, and another package with thtoo magazines inside it from Lebanon. The officer said that I look more lnformatloo as 10 why this would happoo. And given all the

sincere with my answers and went back and forth to look more into the issue. He did mention that the last name of the name they have on record differs a little bit from identity theft issues yOll hear about, I want to be v&ry careful with

mine but the address and the name in general is the same. After I left the offioe and picked up my luggage I was again stopped by customs because my Customs and What is going on and see how I can clear my records and also make
Declaration ear<J already had a mark on it from the previous officer. They went through au rny bags inclucling my wallet They also searched my Ofllire laptop and all the sure Uiat there isn·1 someone using my name and address.

tileso It.

12/24/201 1 1 2:0 0 A M
0
1212912011 12:00 AM
1/4/201212:00 AM 117/2012 12:00 AM 1/8/201 2 12;00 AM: 119/2012 12,00 AM

TSA000851

(b)(6)

I was subjected to secondary inspection on entty to the USA On this occasion J was on my way home to Loodon Heathrow, from Guadalajara Mexico. via Phoenix a fter a These secondary inspections have occurred on every entry to tile Closed

business trip to Jabil Circuits Electronics, Guadalajara. I had a lso entered the USA on business to E.xtron EJectronics in Orange. CA 6 days previously on 13th December USA that I have made since about 1995. E.very time I am asked it I

at LAX, where I was also subjecled to secondary Inspection on entry 10 the USA My trips to the USA are usually on business. For 25 years I have been lheowner and had overstayed back then. I HAVE NEVER OVERSTAYED ON ANY

boss o f a small UK based company. We design and make systems to help companies who assemble products by hand. and our customers are all over the wor1d. They VISIT TO THE USA, OR COMMITEO ANY OFFENCE. When this

include large US customers like Hewlett Packard, App~. and Intel. These days the main reason for my business trips to the USA is to support our US joint venture

problem started. I was o.n holiday with my wife and 2 boys in Toronto,

partner, Vision Engineering Inc, of Danbury, CT. I mainly carry out training for llleir pers0<1nel. so tJiat they are able to more direcUy suwon our NorUi American

where my falher grew up. We spent a last night at Niagara Falls, and

customers. 1have no complaints about my ueatment, as the OHS guys a re usually very courteous. But the process is a waste of OHS resource, and a waste o f my time. then had to drive back to Newark NY for our night home to London.

Usually there is a limo waiting to pick me up. and the extra deJay usually means that the driver is on the point of g iving up and going home, leaving me stranded!

We underestimated !low lollQ this would take , and we were very late

arriving al Newarl<. I droppe<I off my wife and 2 boys so they coold

check in, anc went to drop off the hire car. When I got 10 check In. my

wife had pri med airport officials, who shouted at me to run straight to

the gate. I 901 to the waiting aircraft: the door was shut, and

immediately left for London. Things were a llttle less rigorous baek

then. When I got home, in my passport I found the green exit portion

of my visa, Which I should have handed to someone at Newark, I

thought I wont need that n<:JW, and threw it away! I wish I hacfnt. as

this is the cause of all the secondary inspections for the last 16 years!

Years ago, I tried to resolve this with the US Embassy in Loodon, A
very help ful lady there assured me that it was an sorted. But it wasnt.

Since then, after yet another seconda.ry inspection many OHS staff

have also tried to resofve it, writing copious ootes on th~r screens.

WithOul success. II seems 1am on some other agencys database.

Which they have no power to change. I am always admitted after

these secondary inspections. having satisfied the OHS on each

occasion. So it seems reasonable to ask tha1 my status is amended,

so they no 10090r occur. The process Is a waste of OHS resouroe, and a waste o f time for all concerned. My UK phone number is~
I Cb)(6) I

For thA past 9years,1 nave-been aJWays gteele<fwith two to foor officers at th& airplane who escort me tO their office and search everything I have,Including cellphones, laptops, wallet. and any paper_ The pcocess fakes from an hour to 9 houts in some instances like the one I oxporience in Niagra falls or Chicago.I aslo wait tor hours to be

Ck>sed

~ed in, whiich caused em to miss my flight and pay extra mooey and inconviences.I am aslo interogated and asked severaJ quesOOns, in addtion to the delay. PJease

note thal I was fired from a job because I refused 10 travel to Russia. since the only time I traveled their, I was removed from the plan In O<egon: thts caused me to not have anyone a t the airpon to recieve me the<e a.nd was a disaster not many people could speak English and I ended up somewhere else, until finalty rescued. It is very

embaracing, especially when colleges and friends see me escorted, alld I am sure tfla t my Boss will questioo me if he see this treatment; he may think that I a bad person

and thi$ rnay cooiprtmise my jOb . Please take an immediate actkm since I am fed up wtth this treatment more than 9 years of this HI trealment please no1e that I have

been in this Country since 1989 and graduate from the States and WOO<ed/obtalned my Green Card. I have a lso applied for my Citizenship. however, it has been pending

sinoe 2004!!
Oo Wednesday December 30, 2011 I was traveling from Canada lo Ogdensburg New York with my wife and 2 children to pick up winter tires for my vehJ.cle. The customs I have traveled to the US 11 times since my TN Visa apphcation was Ck>sed

office< asked if I had ever been denied entry to the US. I ind•caled 1hat I had been denied enlly In Febl\lary 2010 when my application for a Mallageme111 Consultant TN denied on February 28, 2010. I have been sen! for secondary

Visa was denied. We were tllen sent inside for secoodary screening. 1explained tho cira.imstaoces of the refusal related to lhe Visa application, and the officer suggested screening at US customs on 8 of 11 trips. The customs agents wllo I

that given the frequency of my business trips to the US I should fife a OHS TRIP inquiry to expedite future travel. In February 20091 was doillQ consulting work from my have spoken with i.n Ottawa and Ogdensburg have for been very

home in Canada for a US based oonsulting firm called Parsa Wlreless Communications. They provide patent analysis services to companies involved In intellectual

helpful, and have s1.J99esled that I submit this OHS TRIP inquiry 10

ptoperty 1icensln9 and litigation. They hired me In a consulting capacity because they we'e k>oking to expal'>d their con$ultlng business by adding semkondue10< and

fad litate eas~r crossin9 ln the future.

electronicsystem reverse engineering services to their offerings. Reverse Engineering is commonfy used by patent attorneys to prove infringement of technology patents.

Prior to accepting the consulting conllact from Parsa Wireless I had been employed by a Canadian oompany based in Ottawa called ChipworkS, one of 2 Canadian

companies considered the w0<ld leaders In reverse englooerlng for lntellectual property support. The consulting wortl: that I completed for Pars.a consisted o f providing an

overview of the semiconductor ' everse engineering market. including an assessment o f the competitive landscape and making recommendations for a business strategy 1
that would enable them to compete in this mari<.et as a new entrant. My suggestion was that they hire engineering consultants to comptete the intellectuaJ property patent

analysis on an aM&eded basis. using test and measuret11ent results P'ovkled by external laboratotkts. After completing this market analysis I was asked to identify

external laboratories that coufd pcovide testing. measurement and analysis services. I identified Evans Analytics in North: Carolina and another facility called Silicon

Investigations in Wisconsin as the best sources of reverse engineering devioe testing and semiconduciOf circuit and process anal ysis, and suggested they engage the

services of these two companies when lhey had a p<oject requiring that type ol analysis. I was then asked to Identify prospective custome<s, and pu1 together a business

plan for rolling out these new services to tnem. I completed these tasks from my home In Canada, and 011 Sunday February 2 1, 2010 I was driving down to the Parsa

otr.ce in Connecticut to discuss the next steps. I was informed by US customs agents at AJexandria Bay New York that I would need to apply for a TN V~a as a

Management Consultant If I was going to <lo any work fO< Parsa in lhe US, and lhey suggested that I apply for the TN at lhe border when I had the proper paperwork. I

returned to Canada, and put together the doci.Jmentation required to apply for the TN Visa resume with work history. acad emic transcripts, le tter from Parsa Wireless

Communications but when I submitted the application the following week I was informed that the rofe as defined by Parsa would not qualify for TN status because there

would be a sales component In the Mure. This conversation look place at the US customs and b0<der facility in Massena New YO<k. I was advised at that lime that we

oould alter lhe application and reapply, bot If that application was denied I risked being prohibited from enlly to the US for a five year period. At lhls point I Informed Parsa Wireless that I would not be able to do any wort: for them in the US. and my consulting contract was changed so that I would be their representative in Ca.nada. Asfa and

Europe, with no Involvement In US operations. I oonlinued wO<king for Parsa from my home in Richmond OntariO in this capaCJty until June of 2010. In late May of 2010 I

was offe<ed full time employmeot as a local sales teptesentawe ror the O ttawa region by Newark Electronics. I traveled to tht;t US for ttalning purposes twice whit& I was

employed by Newark and was sent for secondary screening both times. I traveled from Ottawa to Cleveland Ohio the last week o f May, 2010. and was sent for secondary

screening when I went through US customs in Toronto at Pearson International Airport. I was inf0011ed that this was because I had been flagged as a result of the denied

TN Vlsa application, a1ld t could expecl to recefve secondary screening for the foreseeable futur0.111aveled from O ttawa 10 Oenvet Cok>rado In September of 2010, and

was again sent for secondary screening at US customs at Pearson in Toronto. In September of 20111 began a new job as Director of Business Development for Aurora

Wireless, a technology company based 1n Ottawa Ontario. We are a Canadian company. with no US operations. A significant portion of my cole invo

Afrived •I JFK from lstanbiiT.Twas held and questioned for abool five hours. During this period of ·lime my laptop and rny cell ph0<1e were lak~n out of the room.

This Isacon~ant oocurenoe when I travel. I would hke to trav$1 'delay Ctose<I free' in future which is wtiy I am filing with OHS Trip. Thank you.

1/ 10/201212:00AM
11141201212:00 AM 1/ 1812012 12:00 AM

TSA000852

(b)(6)

fl.t the U.S border the customs officer did hand me the ACE Electronic Manifest marked Xray but failed to inform me verbaly lherefore i thought i was clear for pass in to In my 18 year's of drMng back and fonh from Ganada to the States i Closed

he States, i did not notice on the ACEmanifest tha1 it was marked xray so i just went trough. 2 hours later the Officer called me on my cellphone and told me to turn back have never encountered this problem befOre. Regarding the new 11hr

o do the XRay so I did. tllis happened at 7:00am oo Jan.02.2012

drivfng regulation in the U.S spending time at the xray and secondary

inspection takes ma<e than 3 hours of my' time thetefore patronizing

my commitment to making the delivery on time.

am required to go through the secondary inspection when clearing U.S. oostoms and border protection. The incident occurred back in 1992. My parents had a vision of

::>roviding me with better education and as advised by so called the International education advisors in Korea, I entered die U.S. with visitOf visa and later applied for an

:txcha119e visa J1. My applk:allon for J1 visa was rejected and by the time I reoolved the ~Iler from the lmmigratioo office I had already started attending hlgf\ school. Now

understand better why this will be a cause for a coocern. howevet back then me decision was made and I stayed to finish w'hat I started. Not to say that I did not have

Tiilld ot my own but it was more of a decision that was made and I just followed. I was barely fovrteenyears old. t djd graduate Orchard lake St. Marys Preparatofy in

\11Chlgan. Its a private school and I stayed at tile school dormltoiy on weekdays and went to stay tile weekends witll my uncles family In Novi, Michigan. As I grew older it

::>ecame clearer to me that it wasnt right to stay on without proper visa status. I had received acceptance notices from tew universities however I left the U.S. right after

itgh school graduation and moved to Canada in 1996. This time I had made sure all the visas and paperwork was in plaoe. After g"'duating from Brook Unjversity, my

a4 Nhote family immigrated into Canada in 2000 and I became a Canadian citizen in 2004, I currently reside in Richmood Hill, Ontario, Canada with m1 wife, a iOc<ll real

lState agent, and two daughters, aged 4 years and 3 mooths. I am working at Samsung Electronics Canada f h ){6l

_ nd have been in the

snow onsumer Electronics industry for the past 12 years. Both in U.S. and in Canada, my background dearances will

that I have a clean record and never got in trouble

Nith law. I regret not having proper status m place while atteflding high school even if ft was in the name of pursuing quality education, this ls an lncicSent th.at is out of my

haracte< and which will not even be an optlon If I were to be in any situation remotely clQse. I seek for your deep understaf\dlng O'\/f# a mistake that I made and I would

~reatty appredate it if you could review my case and consider removing the secondary inspection requirement on my file. I do travel to U.S. four to five times a year on

>usiness and again, 11would be of treniendoos help if yO<I coold. Than!< you for taking the time to read this 1009 rePQrt,

Closed

he firsl time I a.pitied for an Esta,back in august 2010.I had a problem with introducing my passport number.asked for the help line.bot having a old laptop.didn't get

So I presume those two different ways of applying got me in trouble. Cfosed

rough.Sot went to the ttavel agent who SOid me the ai~ine ticket for tietp,And realised I din't lntroc:tuce the first two letters of that p;issporlnumber.he did tl>e rest and I got That I was said tl>e last lime I was checked at your e<1stoms in JFK.

hat esta paper.

am an American citizen and every time I trave-1 overseas the officials detain me at the airport Also I visit my oousins in Canada with my wife and children once in a whUe Nilh my automobile. Every time I cross the American border to return to my home in Rochesler, New York I get detained for 4 plus hours. Four to Five otflcials oome lo my ~and they lead my family and I to the bO«ter. They lock my famity alld I in a room for hours. Also an official always comes from Buffalo to question me. They make me
111 out an information sheet they go through my chiktrens and wifes cellphones, laptop. and purses. After having all of our possessions and information, tlley still take 4 >lus hours to release us. I get questioned and treated honibly eveiy time 1cross the border, but the worst t"lalment was on January 30, 2012. They took mine and my
amilys possessions and when they rettJmed our cellphones to us, we noticed my wifes ootlphOne case was broken. When we told tho officials It was broken. they said 11
Nas already broken whk:h is a lie. Furthermore, my children grew up in America and love America but every time my kids and I get detained for no reason they start to ~uestion me aM ask, Oad, why do we alWays get detained? They are stMing to lose faith in the American system. Furthermore, the offtoiats totd me I get detained eveiy
lme I cross the border because my name matches a person of interest In one of the government's databases. The officials told me to get my name cleared or I wm always :>e detained every time I cross the border, so please clear my name from the government's database.

Closed

Since last three months, I have been stelected as a person of interest I feh that 11 was raf\Cfomly plci<ed from the ttavelets. It bacame sarious on my trip to Nalrobl, Kenya. I do travel to Waashln91on lO National S&efence FoundaliOn and Atmy Ck>sed

eh objective of my trip was to present a paper at Jomokenyatta university along with my colleague at Prairie View A&M University. I was stopped with extra screening to evaluate proposals. I love US where my mother, older brotrher

~nd they checked $750 I had in waltet I was stopped again al Amsttadam, H?ola•d with e>tra questions from somebody of Homeland security. When I arrived Home, CO<lsin passed away. Here is the place wtiere I ~ti Home. Over 50 of

"fouston two poltce o fflcars was waiting me. They collected my passport and took me to the offloo. they also brought my luggage. They checked. my laptop, phone and my my family memebets are here In houston and came here as refugees.

uggage. the officer treated me very welJ and recommend me to request help to be removed from the list. I was Us delegate to Kenya to transfer technology to Africa.

US is the only nation that we received help,

~eference: LA BA Flight 283 to LAX and Return to London Heathrow BA 282. Background: I was unable to print my boardingpass at home prior to travel nor was I able to Prior to those two experiences I have never had such challenges Cfosed

jownload travelling schedu~ onto my mobile device. On previous journeys to the US and Europe I have been able to do this with relative ease. On arrival at London

traveUing to and from the USA I am the UK General Manager a

~eatl>row to embark on my flight to LAX I was requested, at tile Kiosk, to await for a OHS Agent before I could be allowed on the flight. After wtiat felt like an eternity, I Fortune 100 US company. As a seni0< executive in the UK operation I

3Ventuafly met the agent and after a very brief oonversatloo allowed to proceed. I progf0ssed through the normal course of preboatding but before embatklng on to the spend a considerable amOCJnt of time ttavelllng to global locat!oos

::>lane itseH. I was highltghted again for additional screening. On my retum journey from LAX I was again highlighted for addrtional sa-eening before gofng through to the including the US for business related events, from conferences to

ight. Reference: LA SA Flight 275 to LAX and Return to Loodon Heathrow BA 274, Ba<:k9round: In similar circumstances to LA BA Flight 283 and 282 to LAX. twas business operational meetings, These events, most of whom, will be

' utprlsed to be unable to print or up.Jo~d my flight schedule and boarding cards priot to the flight Agaln this was a sorpris& so I proceeded to board i n the more tradlbonal as a guest of or hosting other Fortune 100 companloo at executive

nanner at the check in desk. On this occasion my challenges on getting on to the Hight were similar to the trip I made to LAX a few months ago detailed above and yet level induding Microsoft. Over the past eight years in this role, I have

;1gain I had to endure additional screemng.

made numerous journeys to the US safely and with great ease.

Tcaveltlng to the US is an important part of such a business role and

Whifst I have no objection at all to the extra security checks, as I

understand the ooed for security in these challenging times, I wovkf

llKe to lmpcove my trav·e1experience to the previous levels 1enjoyed. I

am sure you will aweciate these recent events have made me

concerned and questioning of why I am being stopped so regular and

what the perception of my colleagues and peers may think of me, if I

continue to be randoroly selected. which I need to attend for my

employer. My parents were both senior diplomats. My mother was a

representative of Her Majesty within the United Kingdom as a Deputy

Lord Lieutenant. With this background and a chlldhoOd of travel, I am

fuUy committed in understanding the need a.nd balance between

security and freedom. To the best of my knowledge I have never

been considered a securlly risk 0< had challoo99s &nterlng any

borders. Even my entries to the US have been very smooth until

recentty. I have always updated my ESTA on time with full information

and have also added my preflight lnfom'lation on Ah'flnes such as

British Airways to ensure smooth travel which is essential in my

professional capacity. I am more than happy to share any additional

inf0tmatlon tt\at may help ill lmpt"oving your und&rstandlng of my

person in order to reduce future challenges of travelling into the US.

1/21/2012 12:00AM 1127/2012 12:00 AM
211/2012 12:00 AM 211/201212:00 AM
2/312012 12:00 AM 2/812012 12:00 AM

TSA000853

(b)(6)

i was detained on 216112 in calgary for 3hrs.and my rifle was temp.siezed. because another rifle that was made in another year, with a diff. cal.was stolen.with paperwortc: and the rifle in front of them for 3 hrs.they could not figure out they were d iff. rifles.i had to take apart my rifle.if the offioers had a_ny idea how to do lhierjob, thi.s should have onty taken a very short tlme. without the hefp of a detective In abline Ix. I would not have my rifle now. the officers need to be trained llO'w to read a teletype.and be

1(h officer~officer ) tnother officer w/m aboot 50 yrs.old. a

detect

.I I in a 1 ene. / 1-\/ c '\ the detective was the

only one w ew how to do his JOb.please,please contact me. this

Closed

able to read and understand serial numbers.there were cameras in the room,; dont know about audio.please pufl them up and save them. the<e is not enought room here deal should not have happened.

to write.Jh~_all the tomP:laint.b~~· ~~ase_oontact me. tha~ou In January 2008. I was carrying a company laptop throvgh SEA to my home in canada. At the time I was tOld that there were certain images on the laptop. The taptop and 1. twas never shown any or the images nor had them descnbed to Closed

some petsonal items camera, iPod and some SO cardswere kept and I was released to continue home. ALL my personal items were returned to me with an apology and ame. 2. ALL of my personal items were returned to me. 3. According to

promise that aU woukl be OK. The laptop in question was an open computer used by many people and, as it turns out, w ith poor security and open to hacking WmXP
SP1.For the next three years I was maoe to go through secondary every lime I e<ossed into th" USA. in 2011 , 1was passiog through I.AX on my way to Tuc$0n from

your officers in LAX, my record was n<1'N OK with no ftag. 4 . Everythiog was back to nomial until January 23rd, 2012 All of a

Seoul. South Korea when the officers In secondary Jooked at my unblemished pe<SOnal record and said that they woutd clean up my record. After tha1 my visits to the USA sudden, the flag was back. S. Please correct this situation.

were normal until I entered through SEA on January 23rd 2012. The secondary inspections had started again! I do not know why this has started again. The officers in
~AX assured me that my record was now OK. I am now 68 years old and my wife and 1plan on making trequen1trips to our camper lhal we keep In Tucson, AZ. Please

recognize the results of all my secondary Inspections smce Ja11uary 2008. Personally, I have done nothifl9 wrong and would like my record expu1l ed as soon as possible.

Some secondary inspections can be extremely stressful, especially at my age. I am getting to the point that I am concerned about my health! t h '\(h. \

ALener of Application to Seek Redress for Repealed Addllional Scl'e()nln9 due to My Slolen PassportJn 2004 Dear DHSTRIP-Oiiicer. M nameIS

b 6

After I received a Ph.D. degree from MS-U, I was hired by Pella

Closed

curtentty a lawful 70,manent resident o f the United States. I first came to the United States as a F1 student old passport number

/1 ' /..,..,

F1Visa control

Corporation as a Materials Sciet7~~7;ujband and J obtained our

number:I l h \ 6 \ i for my Ph.O. study in Natural Resources and Wood Science at Michigan State University in East Lansing, M l. East Lansing is a beautiful

g reen cards on March 13, 2009

is working for Comerica

university town, very safe and soond. Students onen leave lheir own stuff inside lheir cars and dont need 10WO"Y aboul any safety issues. In addition, every parking

Bank in DetrOit Miehigan as a nsk anatysl, and I am a chief scientist

building has several security cameras instalJed. So afte< 4 years o f oncampus living. J totally lost my awareness of personal safety, a.nd believed all modern Western

o f Eco9raft Materials Inc. We went to China in 2010 . When we came

countries were as safe as the United States. My ignorance directly resulted in an irreversible travel disaster which had turned a pleasant family vacation into an

back to the U.S. on Sep. 30, 2010, both of us experienced a

unforgettable nightmare. I, my hu$band and mY. arents became victims of a violent car robbety when we traveled to Toronto. Canada in Au g. 2004. M(i parents father: secondary screening at Detroit OTW airport. Due to business

,,

DOB: ! f b V G\ I mother:

DOB:! /hV 6 \ h me to visit me ancl my husban~OOB:! "- ' ',.., Jn the summer of reasons, I need 10 travel to Beijing, China every two or three months.

2004. My husband and I planned a Sdaydrivi

mg to Detroit., then to Toronto a.nd Niagara Falls. We gathered all required doctlments, and drove to Detroit I just obtained another time of secondary inspection on Dec. 17, 2011

lO apply visas to Canada. After re<:eived our visas, I put all lhe application documenls along '"'th oor 4 passports into a targe leather file folder that turned ool to be the when 1came back to the U.S. Because the stOlen passPort inciden1

most terrlbte mistake tve ever made. I should at least let my parents take care of their own passports. aOO placed it tn the pocket of the front d00< of our car. We reached was happened 8 years ago, the CBP officer who conducted the

Toronto tate afternoon the same day o f visa receiving. We wanted to have a quH:k d inoor in Chinatown, and the.n find our hotel before darl<.. We parked inside a large

secondary screening .suggested me writing to OHS TRIP to appty for

parking building in Chinatown ofToronto. Considering that we woukf come back very soon, I onty took. my small purse with me, and left Uie important fife fokler inside the a redress and clearance. I have made a huge m 1sta.ke and learned a

car. When w& came back, w& were totally stunned by the scene In froot of us. The rear passenger wi ndow of our car was smashed, and doors and the back trunk were very bitter lesson ffom this car robbefY Incident. since 1hen I always

opened. My laptop computer, my husband cell phone, and most unfortunately, the &eather file folder which contained all of our passports as wen as other visa application pay high attention on my personal identificabon documents, so as my

documents were tall;en by the car robbers. We reported this car theft to the local police department, and hope they could help us to get our passports back soon so that we family members. I sincerely wish OHS could coosider my appOc-atioo

could return to the U.S. first. But they found that there wasnt any security camera installed In that parking bulldlng. All of us were so upset and devastated, and we stopped for redress and clearance, and give me aOO my family a S&COsld'ary

the vacation, and headed back to Detroit. The CBP officers at Detroit border told us our drivers licenses \vete not enough for the reentry, especiatly for my parents

chance to be a normal travelet when we travel back to the U.S. I will

situabon they d Kfnt have US drivers lioense, and we had lo g o to the U.S. Consulate General in Toronto to get new visa. We first visited the China Consulate General in be sending supporting documents through your email. Thank you

Toronlo, and re<:eived Travel Permil Wl\1Ch was tike a temporary or erner9ency passport. Then. my husband a Ph.D. student at Cenlral Michigan Un1Vers1ty at thal time very much and truly appre<:iate your consideration, Sincerely,

and I called the International Centers of Graduate School at CMU and MSU. and explained our situation. The schools issued us the replacement 120s a.nd sent them to ouri
hotel in Toron to by FedEx. The U.S. Coosulate General in Toronto issued each of us a new visa on our Travel Permit on August 12, 2004. Then we had our car window Email:i

/1 , / ,,..,

~

H.I f'hone:I " > ,,. c >

f b \ f6

fixed and returned lo the U.S. on Au sl 1•. 2004. After we came back to the U.S., following the passport replacement policy or China, my husband and I announe<!d ow C

stolen passports I

lfd In a local Chlnese newspaper. We obtained replacement passports on Oct 14 2004 from the

Chlna Consulate General in Chicago. Passport numbers ar th\(~) fo~ ~ ~nd

or my husband. ~se two passports have

e.pired on Oet.13, 2009, and we have received our eumonl newest passports

lo t i..\ I,::\ n4 t1 v c)Y r h l f ?frorn the China Consulate

General In Chicago on June 24, 2009. My parents went back to China usi their Travel Permits n

ey then announced their stolen passports lnvalk:t In China, ~nd

obtained feplacement passports

o

nd

n Benn Chil\a. Those passports were expired in 2010, and they

have received the1r current ne\vest passports I t..'\I c '\ or I t...\ I c..\ and

or ( h \ (ho ) in Beijing. China. My pare.ots visited me again in 2008

they received addltlooal fnspeCbOn at ChlCl)90 a1rport, In ella, IA, and t dldn1 dare to take them to

ymore.

219/201212,00 AM 2/1712012 12:00 AM
2/W201212:00 AM

TSA000854

(b)(6)

A letter of Application to Seek Redress fOf Repeated Additional Screening due to My Stoleo Passport in 2004 Dear OHS TRIP Officer: My name is~urrently a

lawful pennanent resident or the United States. I visited my WTfe. who was studying at Michfgan State University MSU. in 2003 and then pursued my PH.O. Study at

Ma1llematics Department or Central Michigan University CMU rrom 2003 to 2007. During my studying at CMU, my parentslnlaw visited my wire and me in 2004. In the
summer of that year. we my parentsinlaw, my wife and I planned a 5 daydriving tour from Lansing to Detroit, then to Toconto and Niagara Falls. Wo gathered an required

documents. and drove to Detroit to apply visas to Canada. Mer received our visas, we put all the application documents along with our 4 passports into a large leather fife
folder and plAoed it in the Pocket or the front door o'f our car. We- reaon&d Toronto late af1en'loon the same day of visa receiving. We wanted to have a quick di11ner In

Chinatown, and then found our hotel before dark. We parked inside a large parking building in Chinatown of Toronto. Unfortunately. due to the lack of international travel

experience, we left the important tile folder inside the car. This turned out to be the most terrible mistake Ive ever made. When we came back, we were totalty stunned by

the scene in front of us. The rear passooger window or our car was smashed, and doors and the back trunk were opened. My wifes laptop computer. my cell phone, and

the leather file. folder which cootalned alt of our passports as wefJ as other visa appflcallon documents were taken by the car robbers. We reported this car theft to lhe local

police department, and hope they could help us to get our passports back soon so that we could return to the U.S. first. But they found that there wasnt any security

camera installed in 1llat parking budding. All of us were so upset and devastated. and we stopped the vacaUon, and headed back to Detroit. The CBP officers at DetrOit
border told us that our drivers licenses were. not enough f0< the reentry. especially for my parentsinlaws situation they dldnt ha~ US drivers license, and we h.ad to 9'> to

the U.S. Consulate General in Toronto to get new visas. In the fo4\owing week. we first visited the China Consulate General in Toronto. and received Travel Permit whk:h

was lfke a temporary or emergency passport, Then, my wife and I called the International Centers of Graduate School at MSU and CMU respectively. and e~ained our

situation. The schools Issued us the teplacement of our 120s and sent them to our hotel in Toronto by FedEx. The U.S. Cons~ate Gene<al In Toronto Issued each of us a

new visa on our Travel Permit on August 12, 2004. Then we had our car window fixed and returned to the U.S. on Au ust 14, 2004. After we camo back to the U.S..

following the passport replacement policy of China, my wife and I announced our stolen passports

/ 1...\ /c \

nvatid in a local

ChlOOse newspaper. We obtained replacement passports on Oct. 14 2004 from the China Consulate General in Chicago. Passport numbers are / 1 , / , , or Haihon9

I or
,_p_a_s-sp"'o"-r!1is"-ir'"o"m"+1.'l"le""""h'"i'n- a

Cmoynl~ ""i1:'\771eTranleinseCthwicoapgaossopooJrutsnwee2r4e,

about 2009.

to expire on Oct.13, 2009. Bro;1)c~'l ti

The new passport number IS

or

•
t hV f;\

ainedd~ ~vodedIto.u.vr necw~

After I received my Pn.D. degree from CMU, I was hired by Comerica Bank in Mich.gan as a quantitative ana yst. y wife a o 1noo our green cards on March 13,

2009. In 2010. my wife and I went back to China to visit our famrnes. When we came back to the U.S. on Sep. 30, 20101 both of us experienced a socoodary screening at Detroit DTW airport. On Oec. 1 7, 201 1, when my wife came back to the United States from China. the CBP officer conducted the secondary screening on my wife again,

and he suggested my wife writing to OHS TRIP to apply for a redress and clearance The car robbery ineident, happened 8 years ago, left us a temble memory. We have

dtawn a very blttet lesson from the mistake wo made and always pay Mgh attention on our petsonal ldef'ltification documef'lts. I Sil\C$1'ety wish OHS could consider my

application for redress and clearance so that my wife, my parentsinlaw and I can be a normal traveler wtien we travel ba

. I will send you all related supporting

t I documents through your email. My wife nas submitted tier aephcation for 1he r&dress and clearallCe. Her case number is t h \ ft::.. hank you vety rnueh ,and truly

appc'eclate your conslderauon, Slncerely,

I t...'\I t::'\

Email:

/ 1." / ,......,

I IH, Phone: / 1_" / ,......,

I 1i..v c ' le

I -Dear Homeland Security, On Tuesday Feb 21 2fl12 1!

to go to Los Angeles to attend my uncle

th)( h \

I ~~on>•<s

o

l

wedding.

my aunt I was jnitially

fbV 6\ allowed to

land herhusbandl enter the USA and after

f l..V t::\ l ried to enterthe USA crossing lhe preclearance area, I waited

or for them, they were taken inside by the officef for questioni~. after waiting about 20 minutes a~came and said if I was their relative and I said yes, he told me to
come with them, that was around 7:10 pm, our flight was at 7:55 pm. They started questloningl....LhlL)al\d of course ~ flight, t~y then queslkmed my ~unt

and then me for a bit. We stayed there f<X approximatoly 5 to 6 hours wtlen we where finally released. The officer told

nd 11_" / at they were denied entry

and were &dvised to visit the US consulate and appiy for a visa in order to be eligible to reenter the US. They said I ha no pro em and that I can travel tomorrow if I

wanted to, I came in 1lle l\ext morining to ~avel, checked in and I was told I was denied yesterday to ooter and I am also being denied today to enter as well, I tOid \hem

the officer yesterday said, but they told me it appears to them th.at I was denied access last night as well and I wiU also have to visit the consulate for a visa to enter the US

and ask for an SAC Security Advisory Concern for all three of us. The next day we went to the consulate and they said that they do oot issue Canadains visas. that we

doot require one to ente< the US, and that \he consulate doesn't deal with Canadains, to go back to the OBP, and to email us about the Issue and if we have any concerns

about the fssue. We went back to the CBP in Toronto airport and talked with a CBP supeNlsor and he said that we need to submit a OHS TRIP to the Homeland Security

through their website and we are currently doing that and that is the main reason as to wfly we are writing to you this letter , we still currently are unaware of the reasons
that tead to us to be denied entry to the US. On 1lle Application for Admissoon Withdrawal It says. We were not admissable to enter 1lle us pursuant to secti0<1 212 a 7 A 11

of the INA We were advised 1hat we must visit lhe US consulate and apply for a visa in order to be eligible fot reentry Into the US. This papef was Issued and given to
bothl fb \16 \ h ndc:a:s:zJ f0< some reason 1[2bSL] was told verbally by the officer to go to the consulate to get a visa and Idid not sign any paper and was not
given any paper of any sort. I hope we get a reply soon, and an explanation outlining what procedures that are needed to be completed by us in order for us to able to

reentet the US, as the US coosulate said thi;lt ou' case or file needs to be closed In 0<de< to< us to go to the US, although we wUI of course be missing tt\e wedding that Is

scheduled this saturday in Los Angeles. I have already sent this email to the US consulate in Toronto and and have sent a similar email in a form of a complaint to the

Custom and Border Protection on th i

· ah Travel lnf~ht No.; AC787 Air Vessel ; Air Canada Port of Arrival: Toronto Date ofArrival ;

02/21/2012 Pers0<1at Info

:~lssuln C()tlnt . CANADA Citizenship: Canadian , Coontry or Birth : Syria ,

DOB:

US Address:

I t...\ I£ \

I Cettphone number: / 1_ '\ / ,,,.., bmait:

fh\(t::,.\ ssui Count

11zen t ; ana 1an, ountry of Birth: Syria , DOB; ~

1,:;:;~~:i..-----.~,.,.,,~~~,_,.,..,..,.,..,,....--,,--''":''."""",.._ _""r.....~"".:"'-::-":"'.''."." :ome Pho"e number:I 1 1_ '\/ ,...., lttnau;

I ssuing Country: CANADA Citizenship: Canadian . Country of Birth: Canada .
.__ _ _.............___ _ ___.CeJlphcne number: ( b )( ) 6

Every time I returned back from a trip from outside the USA 1get called to Customs and my luggage is searched today wtien I returned from cruise of tile western Caribbean my luggage aoo laptop and tablet PC was searched and I have no due as to why this keeps happooln_g

Closed Closed Closed

In 2008. I travelled to Israel to visit a frtend. Upon my reMn to the airport to ¢¢me hOme, I was detained before even intoong 1lle airport proper. I was surrounded by

As disgusted a& I was wi1ll this experience, peGple told me There is Closed

soldiers with machine guns, plac;ed in a holding cell while my luggage was searched, and my friend was questioned. In the airport. my luggage was searched again, as nothing I can do about it. I never filed a complaint, t didn't know that I

was other passengers, and I was escorted by a soldjer to another detention celJ where my carryon. wallet and aO electronicde\!fces were taken from me to be searched. I could. However, now every time I travel intemationaJly. 1have

was also searched yet again, Finally, I was escorted to another counter where my pasport was taken. and I was again asked 100 questions about why I visited, who was I, difficulty getting back into the states. I am oootantty pulled when my

who did I visit, names addresses etc... the lady made a phone call I do not speak Hebrew. and typed for a good 5 minutes in the computet. I noticed that this was not the passport is ran, searched, asked questions etc...even when retuming

case at the counters around me. People surrenderd their passports, asked a question or two. got a stamp and left. About 3 minutes total... I asked the lady what was the from a cruise, Which is very unusual. Now. the last time I travelled. I

problem, and she said, No problem, but I am not able to return to Israel. I did not break any laws, I did not disturb anyone or anything. I do feel as though the tandtord of was stopped BEFORE boaJding the plane. Their were two officers

the apartment I rented at the time. filed a complaint, a"d notlfted alhotitles upon arrivat at th& airport. No idea why. I was treated very Inhumanely at the airport, I know th.at waiting for me,seacch my carry on, tested my bot.11e of water, 1hey

secu,ity is very tight at Ben Gurion, however, I was treated hke a dog.

even called me by name, and t dld not notice that this happened to

other passengers. t wooJd like to know ff my passport ls red flagged, if

I am on a watch 11$1, and why, and also what 1lle Israeli government

has oo my record. I would appreciate a referral as to what type of

attorney I need to see, I am clueless. or wflat steps I oeed to take to

amend this issue. Thank. yov for your assistance.

2/221201212:00 AM
21241201212:00 AM
0
212612012 12;00 AM
0
2/29/201212;00AM

TSA000855

(b)(6)

I was actually detained while trying to surrender my 195 /get an exit stamp from the US as I had spent 88 days in the US. I also wanted to inquire about what I would need It wasn't at d:le point of entry it was at the port of Exit San Diego to do, where I woukl need to go in order to transit overlalld to Canada from Mexico, NOT to reenter the United States. It is at th•s point that the CBP officials decided that I Tijuana Intended to stay in the US as an Immigrant. While I did have ambltlons to spend more time exploring the US. I had no Intension to staying there permanendy and had secured employment in Toconto, Ganada. It was at thls point twas told that my vehicle was going to be impounded when they fi nd that It was stolen. Jt was not stolen. I was then informed that my vehicle was going to be impounded for the crimes I had committed. I have no criminal record in any country. I was then repeatedly asked how I was funding my travel My answer was 11>at I had been living on my savings, and l111ing l0<Uie majonty ol my lfl!vets camping, On being asked why I owned a vehiele registered in the US, I answered that it is cheaper than renting a hire car. Renting a hire car is inexpensive. Insuring a hire car for a foreign national with no car insurance is expensive. Cheaper to buy a car, insure il drive it and then sell it when you are finished. I was also informed that I the officers here would be more than happy to answer my questions but lall1ng to<k> so, when I <lid ask any questions. After going through the personal an<I correspondence detaits on my phOne. for some aititrary
reason the officers conduded that I did intend to be an immigrant In the US and 0tdered my det&ntlon. I thet1 spend 2 nights sfooplng on the floor of a 10x12 foot cell With a one point 16 other people. I was then interviewed twice again jus1 a carbon copy repeat of the previous evenings c:onve.rsations and at 4am I was asked to sign a declarauon that I had all ol my persooat effects from my vehiote. I managed to gel the officer to reoover my backpael< and my laptop. My expensive para<:hule and camera
equipment, may or may oot be In a tow yacd In San Diego, as ror some reason retri-evlng these items would be lmposstble. From here I was then taken to a.nothet facility where t spent aoother night, be fore being taken to CCA San Diego Correctional Facility. Here after 4 days was my first opportunity to make a 3 minute phone call,
provided tllal you knew the number. Once I was processed and placed in a Cell, I then set about trying to resolve my situation. On altemptillQ to contact my embassy. the
2 numbers p<0vlded did not w0<k or were for the Singapore consular. I then decided to contact my parents, they then contacted to consular officials on my behalf. I then made a request to the managet of the wing for the contact details of the British Consular. She said that I should ask an ICE officer. 1contacted the few friends I had made on my ,oumey around the US so that they could help me recover my truck. or at Seast recover my possessions from it, With no suocess. On being interviewed by an ICE officer t was informed tnat I had to stgn the papers presented to me stating that I was to be de-ported, or I would face mooth:s in prison. I was also told that I ineligible for a bail hearing or voluntary departure. On a subsequent visit to the law library I discovered that thts was no entirely true. I was eligible for a Casas Bond ot Custody Redetermination Hearing. I also subsequently learned that I had the right to see a judge and ask that I voluntarily remove myself from die US. So after20 days in pnson I was take• to San Diego aiipoll, deported minus the majority ol my betongings and band rro1n the US for a peOod ol 5 years. Tl\us becoming possibly the first person to be deported from the United States for being an illegal immigrant.. wflile trying to leave. This on my first visit to the United States.

CIOsed

I am being flagged nght from the lmmigrattoo line and &soorted to Customs for baggage search. this has happened the past 4 times I have enterad the USA. 4 times In 18 my bags and electronics have also been searched In Ul& past when i

days seems excossive. i am a flight attendant and have been subjected to baggage check, as described above, on my last 3 working trips. i only fly intematiooal. soi now return from persooal international travel. i have never had anything

expect to be searched every time i return from a trip.

illegal or conterteit. nor has anything ever been confiscated. all my

bags are lhoroughty seatched, the-n I am told I can repack them and

proceed on my way. this has happened every time...and everytime

withQUt problem or incident.

Every time I wanted lo come bad< to United State, I have to special scteENllng and the secunty has to call Homeland security to 9fve permlsSfon to come to United States.

Every time I have to leave United States, I receive in my boarding pass SSSS. Evey time I have to get secolldary screening for check up before I go to the gate. One time

I entered United States, I was aske to give my oellphone to the inspector lo make a copy of my contacts. Also I was asked to give him my wallet and to make copies of the

bussiness cards.

CIOsed CIOsed

I traveled on Aug. 27, 2011 from Guatemala to DFW. The lmmJgratk>n omcer loJd me I must nave some enemies as there were several comments 1n my file ltlat could not Yout US Customs agent on Aug. 27, 2011 fined me for cany1ng a CIOsed

be true since I was a membef of Global Entry. During the Secondary check a lime was found in my bag. The officer also reviewed my laptop and cell phone for some

prohibited lime when clearly the lime I was carrying is allowed into the

reason but nothing was found. Iwas detained close to 3 hours. I was also forced to pay a SSOO fine. tn addibon my membership in your Global Entry program was

US. To be honest. I think tl\at agent was Just looking for• way to fine

revoked. Since then I have entered the US some 6 times al\d always have been subjected to secoOOary scteenlng and twice rn Miami been detained for an excessive amount of time. Also the agents in Miami hand searched my belongings and never was anything illegal found. I cfle<:ked on the USDA website to see what items from

me. When he reatlzed the sour lime I was carrying was legal. he elected to charge me with carrying a sv.·eet lime which is prohibited. I

Guatemala are allowed in tile US. I was shocked to find limes are permitted. The origal arresting officer wrote I was carrying a sweet lime which I have never seen in

have been delayed on every entry back into the US because o t this

person or actualty heard of. The lime I was catrying was medium s.lz&d and green, not yeuow and large like a sweet lime. I retumed from Guatem.ala 01) Feb. 26, 2012 el'l'OC'. i even missed my flight ln Miami once because of the lengthy carrying the same type of limes and declared them. My bags were Xfayed and the officer looked at the 1imes and said I was free to go. When I asked why I was not tined processing there. Therefore I am requesting the fotlowing: 1. Return

$500 he said tllis type of hme is allowed into the US from Guatemala. I should not llave been assessed a fine back in Aug. 2011 . Also the officer back in Aug. 2011 wrote of the $500 fine 2. Reinstatement to the Global Entry program 3 A

that my cell phooe or laptop contained nude pictures or men in suggestive poses. I have many plc1uresor my friends who are body builders and there was no frontal

written apology ftom the officer who fined me b~ck on Aug. 27, 2011 .

nudity. Can US Customs show me the pfctures he was refering to? Also I would llke to know what a suggestive pose is and what relevance it is to US Customs.

4. All comments regarding the suggestive photos should be removed

from my file. Thank You for your time and c::onsideration Rictlsrd

Steed

I Dear OHL AgentlResponsible, My complete name is

(b )(6 )

Iborn in Brazil in 1981. I have Brazilian and Spanish cilizellShips duo to the fact my

father was bom in Spain. In February 2009 me and my commoninlaw partner Claudia Fabiana Scholl left Brazil and we immigrated to Canada, Montreal. Sioce then we

Closed

hve and work here as Perman0<1t Residents. A '""' months after our arrival In Canada, we decille<I to rent a carfor the first lime to go from Montreal to Niagara Falis Canadlan side. I was not very used with the toads in that time, sot was following th& GPS device. At certain point on the road the GPS pointed me to take an exit where

there was a clear sign if I remember saying BRIDGE TO USA or EXIT TO USA. Since I was following the GPS and I didnt koow I was so close to the border, I took the

indicated exit because I thougM I was going to drive parallel 10 the border. For my surprise 1 minute laier I ended up in a line ofcers to cross 10 USA and I oould 001 see
any way to return. When I was approached by a US off~er, I explained the situation, I told him we were not carrying our passp0<ts because we were not planning to cross
any border and tllat we would like to go back to take the road to Niagara. The US officer explained us that it was not possible to drive backwards or simply do an Utum. He
told us lhat there was no problem with what happen, they hove many ol these GPS cases everyday and asked us to enw US to simply fill a document just to register the

Incident but ne told us this would never appear tn our rec0tds and ft was just an intema1control for them. We dJd not have our passports with us, but we ftlled a fotm and ourfingerprints were c:oJlected. Everything was very simple and fast as he told us. Until this incident in May/2009 we had never had any problem to enter us. I entered 3
limes 1996/Atlanta/Orlando. 1999/Miami, 2007/New Yorf(, but since that incident everytime I try to enter US f am sent to an interview with an US Sorder Offioer, I am

asked the same quesoons about the Incident above but at the er\d lam allowed to enter US. Last lime happened in 2011 , I was going to Or1ando/Dlsooy again with my

commomfnlaw partner and we almost missed the fltght because we had to wait 90 minutes to be interviewed. Now, everytJme we think about going to US on vacation°' holiday. I am a lrttle bit c::onoerned about the possibilrty of being rejected or missing the ftighVhotel reservations due to delays in the interview. ff there is any additional

Information I can provide you with, please let me know and t Wiii send you. I atso would like to know If In m

I I rejected or not to enter US I dont know if the incident I described counts. Bellow our document numbers:

Spanish Passport! (].V 6 \ l::STA: !

f b V 6)

f h \(,:;\

Brazilian Passport

ture ESTA doCt.ff'r)Ant I should mark/nag that twas alma

\ ( t;: \

Brazilian Passport: f l....\(t;:\

nks in advance. ct. \Ct::\

31612012 12:00 AM 3171201212:00 AM 31151201212:00 AM
311712012 12:00 AM

TSA000856

(b)(6)

I I arrived in Roanoke. Virginia on December 12 under the visa wajver prog.ramwhich allowed me to stay in the country for90days. The State Department to&cf ( h )(0 ) 1also feel that despite checking all rules of visa application to check i Closed
the person I was visiting in the states, and a lawyer told me that I only had to leave North America for one day and then I would be able to return and my 90 days would was not breaking any rules incfudillg phoning US embassy while in begin again. So I booked a Olght back to Manchester for Marcil 9 and was to return to the states on March 16.. As I passed lhrough passport conttol 1n Manchester f0t my the states th<>! I have been refused entry regardless. The Land of the flight back to the US, a conversation ensued when my passport was scanned.twas taken aside by a.n American Immigration agent who very politely explained to me tha t I Free ???????? oould not return to the US because t did not have a return ticket to the UK. t said fine; I would go purchase a ticket immediately and was aOowed to proceed back to the airline tieket desk. Prices were exorbitan1. so I told the lic~et agent I was going to clleeK my lap1op for a belier price. I found a licke1 al a better price and was about lo purchase it when the tmmigration agent came up to me and told me that my visa waiver had been revoked. I have tried to reapply to no avail. I have read and compli.&d with all published rules conoerning the visa waiver program and this should be proof that I intend to do so in the future. I have not worked or broken any other regulations imposed on visitors lo 1he Uniled States. t request Illa! my visa wa"'e< be reinstated and tha1 I be allowed 10 return to Virginia.

In the past two years I was stopped for three times for special screening by opening my bags at a port of entry in Chicago O'Hare airport The offioer was waiting on

Closed

boarding bridge to cheok each passengers passport and I was asked to take efevator with government officefs. I asked tttem if anything was wrong, they told me No. I felt

extremely embarrassed by government offk;ers esoort to watk through Immigration. Even worse. they ope1ted my baggage and screeood every uem. 1ncludfng electroruc

devices. Today, it took officers half a hour to check every piece of my personal stuff and told me everything was ok. As I remember, the first time I was stopped in June

2010was because my daughter 10 years °'d then left a tiny ptece or sausage in her bag and was found. t knew I should take respons.bility for my daughters fault and paid

$300 for fine. After that, I never brought anyrhing which was fotbklden by law when entered the states. I love this country and I have done nothing wrong. I sincerely

request you to help stop this type of screening. It not only embarrassed me bur aJso wasted passengers time because every passenger was asked to open hisllle.r

oassoort for officers cbeol:( on bo~rding brid~e When walked out of aircraft.

I have been picked up by two offioer at the gate of JFK upon arrival and have been taken to HLS facility for questioning, My belonging was picked up by another officer I am a law abiding citizen and have been naturalized since 2002. This Cklsed

and brought to the room. tlley went through my belonging in data.is In public area and and ii was very humihatlng and inllmldating to be ~eated In such poor way, however, Is definitely not racial profihng, this is a suspect being rnterrogated.

the same thing was dooo to me back in December upoo my arrival In Atlanta airport. I have been detained for tlNO hours at JFK and the same thlng happened back in ThJs ls wayabove beio9 sfngled out for a random and additional

Oeoember at Atlanta airport they have copied all my personal information and my credit cards. bank account. family letters, and every shred pice of paper in both

screening, which I completely understand and I am witting to accept

incidents. They have taken away my cellphone and IPad for an houri! they asked me the purpose of my trip and answered all questions. they went in details about who I for the protection of hometand securitylll The Fact is two officers pick

met aM where I met them and what I eat fot d~nner and lunch. whe<e I stayed and where I went duri ng my trip and whom I talked to and being in contact with during my me at the gate eve('( time I travel Is not acceptable to me and 10 my

lrip. they asked me to repeat the same answers mOfe than once!!!

family and 1am willing to do whatever it takes to defend myself. As a

private citizen taking away my cellphone and IPad is a volition of my

privacy? I have asked officers at JFK that I have been questioned

with the same things back in December and Chey have copied all my

info the same way!! I do oot know what is going on and I need to find

oul? if there is anything agafnst me please present it to me and let me

defend myself other wiso. I need my name to be cleared so I do not

have to go through airport interrogation methods, harassment. and ill

treatment.I It is utterly horrifying and stressrul!!!! I beUeve and uphold

the US constltutlOlls since I have taken the pledge of the allegiance in

the US I have cooperated with HLS officers in every way possible a.nd

answered every single questi0<1s about the past and the presen1 in

my Ute. I have been told most Ukely my name Is smilier to names on

the watch list of HLS. If this is the case. please let me know what kind

of documents required to ciear up my name and verify the accuracy

of my Informa tion. thanks

My last four visits to the USA have resulted in secondary screening and k>ng delays. On Oec 25.2011 in Houston Airport, and again on Feb. 17 in Toronto Airport. the passport officers sent me for secondary screening. On the second occasion, I was detalood so 1009 that I missed my connectfng fl1ght to Boston. On March 24, 2012 and again two days later on Marcil 26. 2012, two immi91ation officers were waiting for me on th.e diute and escorted me through the airport to secondary screenJng. A St.ate Department agent eventually questioned me whether I was in oontact with any foreign governments I am not and whether I have knowledge of any illegal activities I do not. My address books and personal notes were ph01ocopied, and my cellph0<1e was taken away for downloading before returning.

2 times detention in the last 1welve months and miss flights I have been detained coming back home two times al tile same airport wilh in last twetve months. Marcil 29, I JUST WANT TO CLEAR MY NAME, SO I CAN TRAVEL WITH

2012 and Jun 22, 2011 at JFK New York City. I was detained more tl>an four hours each time and both time I missed my nigh! ao>d I had to stay overnight In New York City OUT BEEN HOLD SOME WHERE IN THE WORLD. SO COULD

and go to different airport 10 get flight next day to come home. I went through same mortifying process both times, btJI I will describe little moce detail the most reCGnt one SOME PLEASE HELP ME WHAT I NEED TO DO ON MY END?

on 03129120 12. Marcil 2g, 2012 my travel has started in CHM ColumbtJs. Ohio to visi1my family In Cairo Egypt. I wen! tllroogh 1ree different types of security checl<s from AND WHERE I NEED GO FROM HERE?

Individual questioner. metaldetecior. to stripseareh. I was in transit through JFK New York and I w&nt through same security process all ovet again In a lot more sadistic

way. The real nightmare started on my way back home from Cairo Airpott where they took my Passport and started making many calls. After couple of hours in the dark of

what was gang on finally they gave me back my passpM and inform they !lad to get security cfearance for my passport so I can travel to United State. Again I was in

transit tllrough lst<lnbul Turkey and went through tt>e same or even more demeaning security process. but this time it took a lot longer to tile point Where I had lo miss my

flight back home and stay on.a night in Istanbul Turkey. Both the Egyptian and Turkish airport security officials have informed they have to do that because ofwhat is on

my passport.. travel. or security record in the United States. After those two rough experiences and ten hours flight from Istanbul to New York the biggest surprise and

main issue of my complain was wailing me in JFK airport New Yori<. For some reasons Chal I dQOt know yet tllere ware around 400 people on the plane boll> American

citizens and foreigners, butt was the only one who was escorted and d&tained by rutty al'med officers to rny dtsmay. Two armed CBP officers have escorted from the gate.

of the plaoo to the CBP detenOOn area and confiscated everything I was carrying except the two pieces of clothes tha t I was wearing. Compare to those security officers I

have seen in both in Cairo and Istanbul airport CSP officers ware more professional and help Ml When it comes to COfl\lllunieabng what wes going on process. After

connscatlng everything I was carrying they searched all my bags and copied all the papers and doC1Jments I had with me like Passport, Passport card, DriVer ilCGnse,

Credit cards. and many other papers and documents. They aJso seize my laptop and smart phone and took to outside facility of where I was detained and called back

after three hours in detention asking me the passwords. After almost fours in detention I missed my flight to Columbus. Ohio so, I had stay in New York that night and go

lo d1ffetent airport next day with extra S&Ct1rity scrutiny. I was never gM ng any satisfactory answer of why I was detained twk:.e In same airport wlrhin las1 twelve months. I

I was never told what I need to do to clear my name so I never have!1o throuoh horrifying travel experience both in home and International. So simply may question is what

Is nee<led on my end to clear my name? Thank youl

(b )(6 )

My laptop was detained by CBP officer March 13th at Denver &rpon. This was the second time in a raw I was subjected to additionaf screening and taJking as officer described it. They told me the reason was, because we have had problems with othe< people wtlh J2 Visa. Is this REALLY a valid reason to detain my personal items, because CBP has problems wfth someone else? OHS gave my lap1op bad< to my wife. After demand.ng ii, they gave her a receipt that shows EIGHT persons have been handling my personaJ laptop computer and external hard drive. They told at the same time. that all my files were copied and to be reviewed. So far, OHS has told me absolutely nothing about what they will do with my fifes. I feel ii is very unappropriate way of shanng my personal files with 8 different people ! At least they coukl let me ! -- - - - - - ' know. Whal Is happening with my files. A~d wll~n lhOSe mes will be <ieleled ?

Closed Closed
Closed

3119/2012 12:00AM 312512012 12:00 AM 313112012 12:00 AM
4111201212;00 AM 414/2012 12;00 AM
4/512012 12:00 AM

TSA000857

(b)(6)

several years of the usuaJ eS<:;Oct by TSA officers from the airplane, going thru my belongings indudiog cell phone and laptop and asking same questions.and receiving same answers...

can someone PLEASE do something to end this seemingly endless, Closed redundant. frustrating and extremely annoying and humiliating process. thank you.

Froml To: OepMment of Homeland Secunty AprA5, 2012 Copy: My atwney

( h )(1') ~ubject: OHS TRAVELER REDRESS 1encountered a seriO<Js problem at

JFK airport upon returning from a business trip to Morocco. It cost me time and money, but most importantly, great embarrassment with my client director of an

engineering company who was traveling with me. Can you give me any information that I should be aware of to prevent this from happening again, or at least uOOersta.nd

what the Slluation ls? My biggest ooncem is potenbal IOss or a valuable client and damage to my professional reputation because of being detained by customs security. 1

had participated as pllospllate consultant for a maJOr eng1_neerlng & oonstrucllon company at the Phosphates 2012 coovenbon in M0tocco. Upon arrival at JFK from

Casablanca on RAM200 around 5 PM March 23, I was escorted to Customs Security. They had me bring my small carryon bag with me. but demanded I leave my

briefcase outside their facility. I was concerned that my briefcase was unat1ended without seourity for an hour°' two e)(posing it to potential lheft or mischief. I was not

allowed to got my chocked bag, so It was also exposed to potential theft or mischief. They had to chock with FBI to figure O<JI what to do wlll1 me. That took a very tong

time. EventuaJly they brought in my checked bag, searched all my bags, viewed photos in my camera. and scrutini'zed my laptop, When they eventually released me it was

too late to make my 7:50 PM fltght A.A1787 to Tampa. They offered to pay onty for flight rebooking fees, but not for overnight costs, flights on any other airline. or my lost
time. I spent the night In New Yofk aoo new to Tampa the nex:t day. I had been scheduled to atrlve In Tampa lhat evening, but was delayed until the following afternoon.

The delay at JFK had cost me over S1.000 for1 4 hours of lost time and expenses in additioo to the awkward situation with my ciie-nt. I had lesser encounters with

Customs on arrival from my two previous foreign flights. Upon arn>Ang m Orlando sfter visiting a clients phosphate fertilizer plant in India on LH464 from FAA amvmg MCO

6:20 PM Oec. 22, 201Olhe agent sc;rutinized my luggage e-xttemely thoroughly. He even opened cosmetic bottles and vie\lled all photos. In my camefa. He said he wouki

recommend to authorities up the line that I be romoved from the list of people to detain. Last November I had made a speech and chaired a session at an international

fertilizer convention in Jordan, Upon arrivaf in Chicago on RJ263, arriving 4;15 PM Nov. 25 from Amman, the agent questkmed me end seemed to be very satisfied and

even apologetic. Aner eneel<in9 my luggage. he sent me on my way. I donI understand why I get searched fO< oontraband wtien I have never even be0<1 accused of suell?

What law or ruling causes me to be detained? Do you know o f any way to stop this problem? Its causing me a lot of grie f and potentially loss of vaiuable clients who need

my consulting services anct damage to my career. I can honestly say that I am a good person and not a danger to anyone. Its wasting valuable time for Customs agents

who need to spend ll>eir time keeping everyone safe. It is my pleasure as well as my business 10 i>elp lt>e phosphate Industry nourish crops lo feed everyone and p<evenl

II I massive starvatloo. Im not ex~ecJt{ any heros welcome when I come home exceet from my wife. but the treatment that Ive been getting at Customs is very upsetting.

Yours truly.I

(b (6

( h \(f;\

[Tet i

(h)(6 )

CIOsed

I'm a naturalized US Cftlzen. In August 2003, I was arrested for online solk:ttallon and was sentence<! to 5 years Deferred Adjudk:ation on October 2004. My probation was completed on October 2009. My charges were dropped and there was no conviction. I have travelled out of country ever since. Everytime I enter United States, tm taken to Secondary Inspection, by bags aJe hand searched and Japtop screened. In 2009, I completed my probation and the- Courts and the law of the land, gave me a clean chit and all charges efe dropped against me. Yet, everyttme, I come back to my country, 1'm harrassed and badty treated. Please kX>k into this matte<. Thanks

CIOsed

On 03/30/2012, my wrfe and I with my friend and flis family his wile and two children aged 4 and 5 wanted to go to and vi5't Washington DC and New York City. This is my Based on the incident. this is by far the worse experience and the CIOsed first etoss border 10 USA vi.a land, twice tot my wife who has B1/B2 Visa and first limo for my friend and his family wtio has B1/82 visa too. Aroond 7pm, we arrived at longest time I was heid. I believe there Is mistaken identity Issue afld I OgdensburgPrescott USCanada border and my wife was driving the van. We we-re stopped and asked nOfmal procedure questions. After checking our passports, tile would Jike to redress and clear up my name and prevent from similar

offteer asked us, starting with my wife. one by one escorted to get into Uie office. We were asked to sit with one seat apart and after th.at I was asked to step ahead and incident happen again.

was performed a body searoh by one ol Ille off1¢ers. Aner the body search, I was asked to leave my bel0ngin9s includ•ng ool nol limrted to cellphones, watch, keys, belt

without given any information. I was separated and detained in a locked room. I was denied to afly access to any communication even to my wife. When I was inside the

room, at different times. different officers came over and questioned me several times about my previous US visits, whether if I have different names, finger printing, fiUi.ng

form$, etc. At Ille same lime, my wife and friends were questioned regarding myself, Several hO<Jrs later, aroond 2;30am, the supervisor apologized for the delay and

asked me to follow him to an office. In the office. they weto two-officers dressed in civilian clothes. Osie of them Introduced tllmself and asked me to sit. The. supervisor

asked me several questions: purpose of the current and previous visjf, places of visit and destMlations and how long we will be staying in the USA, my profession. The

offker dressed tn civilian clOthes asked mewhethet t have another name and have been to US recenuy. And to t>oth questJOns, my answer was No. About 15 minutes

later, the supervls0< asked the agent if he has any other questions Md his response was, eve<ythln9 Check out and he has no fiirther q1Jest1ons. The agent sard 10 me that

I should understand that thi s is a normal procedure and apologized for the delay. The supervisor asked me to go back to the other room and waited tllere for a couple of

minutes. Few millutes later. around 3am, the supervisor came back, apologized for Uie whole delay and slow response and asked me to join my wife and friends. While

wafting. another offiO&t took picture and fu'9et printing of my wife and my friend and his family which from what I understood Is a notmal process to enter to USA. Around

4.30am. the supervisor came and talked to my wife and friend and gave their passports and told them that thoir entries to USA were denied and their 8 1/62 visa was

cance41ed under section 221 i. It was a shock to them especially to my wife who studied in US from 2000 unbl 2004 and had been visited US many times via air and land.

My passpoct was returned and the supeNlsor safd he could oot deny my entrance since I am a canadian citizen. He asked my W1fe and my friend to go to US embassy In

Canada to reappty for US visa.

'b I I am a citi~en from venezueta:Ttiad my tourist .;\Sa for tt>e united slates issued in Caracas venezuela j;, august 2010 .visa oonlrol numbe1

~~6~ Last year I

CIOsed

made two trips to usa as a 1ounst, 1n june 2011 and november 2011. arld In those oportunilies I was held in the inmigration control point fl IOU 1st ; 1119 llllaml a!tpOrt,ln

a room they have , I supossed tt was a problem with my fingerprints, because i.nmigration made me put my fingertips in a device made to read fingerprjnfs. and after aloog
wait, they checked my fingerprints , and they Jet me free to go on with my travel to orlando n.all this without gNing me any explanation. I will be very grateful if I could have-

a solution to my problem , because I am plannig on traveling to ortando fl in may 2012

I was detained forsecondary inspectio~ve and a half hours at Miami tnternabooal Airport. I enter the US usually once or tw1oe a Year, alld I am always subject to
secondary inspectk>n, which usually lasts more than one hour.

I am never told the reasons for my secondary screening, nor Why
shO<Jld I wait for so long, In conditions that violate my human rights, since I am not told the reasons. five and a half hours, without being
able to use a cell phone. laptop. or any other form of communication or pasttlme, not being ab&e to eat, or even stand uJ).

Ckls.ed

I am a frequent traveler aod two lllirds of my tops are intemabOnat trips. About 1 year ago on my lrip to Europe, I took an apple from Admiral club bul forgot to eat tt, so it I have never hed any apple or agricutture product su>ee that incident. CIOsed
stayed in my laptop suitcase. Then a fter a week when I came back, while waiting at the lir;e for entry, a dog sniffed the apple, and d:le officer marked somethfng on my Could you kindly lift this additional checking on me?
entry form. Since that time. ever time I came back to US, I was sent to another room for additional check/screening, which significantly delayed my arrival process. About 10 days ago. w11en I was being eneclled again. I asked the orncer why this is happening everytime, he tOl<I me it is because there is an A on my form, and tile only way lo ,__ _ _ _ __ .cioanhls ls by filiQQ.a oomplalnt.

41512012 12:00 AM
4/1212012 12:00 AM 412212012 12:00 AM
4i29t2012 i 2:00 AM
foo 51212012 1 AM

TSA000858

(b)(6)

Dear OHS agent. Early this year I filed a trip inquiry because I always was asked to have a secondary Inspection when entering tho USA. I got redress control number -;;::-:\llbul nobody removed from your system the instruction to sncond inspect me evety time thus oothing changed, I kept being second inspected every time and I haiiOiiii;iady lost a connection flight due to this.
#I I am a green card holder Alien registration ( b )(6 ) lseveraf years ago whell the cameras and finger print readers were installed at the Chicago airport my resident
alien record ended up having my wife'$ finger pnnts in it instead of mine. My wife is an American oitl:en. Since then, every tirne Joome ttiroogh CU'StOf'I\$ my fingerprints obvlousty don' t match the ones on my rec0<d and I have ro go into tl\e office for further screening.

Please help me to remove the instruction to sencond inspect me

Closed

evefY time I got to the USA, as I stated in my first inquiry: tam a

lawful person with no criminal reoords ln Mexico not In the USA, this

is a complete misunderstanding which is affecting me the most since

I am lhe head of an americna software company named Progress

Software based in Bedford MA and l have to travel a lot to tile US

because of bussies reasons please feel free to check on this with my

employers and also for pleasure reasons sil'lCe I am a OiSney

Vacalion Club member and also like to travel 10 some US cities to

buy electronics a1-.d cioths, etc. Please correct this mfsundersting I

am not a person to be inspected every time, I have never made

a~ything bad and neve< W111 do it II should be a rirs name an<J/or last

name confussion, pteaso check whatever you need to verity this.

Thank you very much in advace; hopefully this time you w;11indeed

make all corresponding corrections i.n your system the system that all

I lmmigration agents se& at their Immigration booths In the airporls.
Sincerely,, (b )(6)

I have talked to customs officials regarding this isstie and just on 4129112 a very nice lady at the Allanla office referred me to this webS<te. Hopefully, you can help me. Thank you!

Closed

I was traveJing with my daughter 6 yrs to visit my father and famity in Oearorn Ml. upon my arrival to Houston, TX I was asked by TSA agents to go for additional screening I feel we are subjected to additional screening upon discriminatory Ck>sed in the office. I mentioned I had a <:onnectlng Righi. The officers took my personal detail$, addresses. work details and ottier informabon. The offioers then asked to searl.-h baSis sir.ce my name and place of birth are not standard names. my phone and laptop, which I had no ob)ocljon. I provided the passwords for tile laptop and phone. The officers informed me this may take long time, so agents went and ptcked up my luggage, then searched them, and foulld nothing of interest. The process took more than three hoors. We missed our cormecting flight to Oetro;t, Ml. We were later told we can go. My daughter and t had to pay for hotel, an<! missed she was traumatized by tile Whole process. This is the 3rd time I am stowed ull¢'1 entry to the USA. Previously I was stopped when enterlnq LAX airport.
I am continually detained when going through customs in the US. Interestingly if I go th.rough customs from Dvblin1 Ireland where I travel regularly, I am oot detained. I am If I continve to be detained in the manner that I have which staJted in Closed rather asked by tile US Customs Agent to verify the lasl four digits of my social security number. On<:e I do this, I am cleared to enter the US upon landing in New York or November 2011: I will pursue lel)al action.
Newark depending on my flig:ht itinerary. Conversely, if my work schedule prohibits me from departing Dublin in the mornings, upon going through customs in the US, I am told that I have to be cleared by another level supervisor and am taken to the detaining area, I am required to leave my personal carry on bag in an unsecured location with my clienrs laptop and corporate information. Moreover. U>is process or delaining me has happened at 1eas1 fo"' ~mes In the past si• months and I am clearly not the indlvldual the customs agents fot whom they allege they are searching. I find lhis process treatment of me unacceptable and Illegal. It constitutes harassment!

Every flight I take I am subJected to SSSS search. All my employees pass and I am stuck and humiliated, EVERY TIME! When ftying from overseas, this last flight I was I hope this can be resOlved asap as f would have to take (&gal aCIJons CIOS&d

even questioned by an agent in London before boarding my flJght. He asked very personal questions that I fett inappropriate so he informed me that 'they will be waiting fOf if not to make sure that our government agencies that supposed to

me when I i;lndl' I had a horrible fllght corning ~orne because of lllat! Here I got secondary screening with Ille same stupid questions !hat I have been asked so many defend our freedom don't violate our freedom in tile name of

times before! Last time my elecrronk: devices where confiscated f0< sevetal days violating my cMI rights as an American citizen. It took back 29 years ago wtien I left Syria protecting us! I can'I be focused on a-eating jobs and helping our

for such intimidation alld overreaching by government agencies. I do understand the need for security but enough is enough. I have been investigated by God knows how ailing economy while my own government is harassing me for

many agencies and told all was clear only to start all over again several months ago with this SSSS and ilJ treatment. There must be a way to clear this and for it to never reasons I don't even know! God protect our country from aJI those

ha0:P9n ~Qain. How? Here Js my pervlous Redress Control Number is: I / t..\./ I

who intend us harm._

when clearing inrnlgration I was selected for a second inspection. since the computer was unable to detect my finger prints.

I have been entering the US for tile past 50 years W1thout problems. Ck>sed

but In my last two trips I have IOst my connoting flights du~ to delays

in inmigration, since my finger prints are to faint to bo detected be the

screening devioe. This has been solved by sending me to a second

Inspection with sev'ere delays.

I am very disapointed. I have written you many times • I am still singled out 100 percent of the time for Secondary screening, search, questioning, all computer, cameras,

Closed

cen phone searched This is terrible. I have never brought anything Into this country not allowed. I was detained again 2 hours. Please remove my name from the 100

percent secondary search

514/2012 12:00 AM
516/2012 12:00 AM 519/2012 12:00 AM 5110/2012 12:00 AM' 511112012 12:00 AM 511 Sf2012 12:00 AM 5117/2012 12:00 AM'

TSA000859

(b)(6)

Jn late 2007 I had recently joined National Interlock Service Canada. After my employment probation period, I was set to receive additional training for lntertock Installation and Monitoring for the DUI Programs in Maryland. Oue to the htgher priced air1iM tickets in Toronto, twas asked if I coukl fly out of Buffalo for a lower cost; I agreed to this. While crossing the border I explained to the bo<d0< patrol officer that I will be traveling to Miiiersviiie Maryland for training. The Patrol Officer proceeded to ask my about myoccupation and I advised him at lhe time I was employed in computer tech support Upon mentioning my occupation. the patrol officer had asked if I had documentation relating to my occupation; I did not. I questioned the patrol off'teer why I needed this documentation and was simply told I needed it; I believe at this point there may have been a mis..oderstandlng that I was going to Miiiersviiie Maryland to train, instead of receiving training from the Millersville tocation. At the cooctusion of thi.s conversation, the Patrol Officer sent me to secoodary inspection. I explained to the Patrol Officer that I am traveling to MiUersvifJe Maryland for training. I explained that I work for National Interlock Service Canada af'KI was simply travelillQ to Miilersviiie to be trained on the Installation and Monitoring of lntertock devices for clients on the DUI program. When speal<.ing to the se.:ond Patrol Officer. he constanUy asked me if I was going to Mlflersv~le to work and if I would be receiving any mooetary compensation for travelillg to Millersville: my answer was no. At this point I felt as If the filSt Patrol Officer had Indicated to the second pattol officer-that I was going to Millersville to train instead of being trained. The second Patrol Officer advised me for him to aJlow me to go through the border check I would need to provide documentation or my employment with National lnte~ock Servlee Canada through a recent pay stub or my most recent T1 Canadian Tax Form. VnfO<tunately I do not carry this lnfomiatlon with me at all times and thus was unable to provide this information. I had asked the second Patrol Officer if I could Mve a family member fax this information to the office since I was 2 hours away from home and my flight was leaving shortly; I was told that rt woukl not be acceptable. The second Patrol Officer reviewed my statement and all relevant information to this case and was advised without the pay stubs, T1 Canadian Tax Form, or some form of Canadian Employment Record physically on hand, thal I would be denied eotry. During the condusion of my conversation M th the second Patrol Office,, I asked If this would hinder me from entering the United States of America again and I was advised it would not but to be safe to atways bring my most recent pay stubs and/or T1 Canadian Tax Form to have proof of employment in Canada. The patrol offioer was very courteous and respectful during this misunderstanding. Slnoe this tncident I h.ave never been denied entry into the United Status of America. Unfortunately I am constantly subjed to secondary inspection. ln addition to my pay stubs and T1 Canadian Tax form I am subject to bringing a letter from Cors & Bassett Attnorney at Law Inc indicating my Canadian Employment and clearty stating tam not receiving any payment from any ontity in the United States ofAmenca. Gomg through secondary inspection llas caused me to rniss one flight I woukl like this lo not happen again under these ciroumstances if possible. Based oo my conversation with vaf!ous Border Patrol Officers I have met through secondary Inspection, most feel that I do not need to ente< secondary inspection, but have always been told that I should expect this fOfever due to a flag in my record. I once had a.n experience when entering the Buffalo border inspection, I was asked to exit my car with my hands raised. t noticed a Border Patrol Officer approach me with a weapon drawn and immediately felt embarrassed, threatened, and scared. After being in seoondary inspectiOtl for 12 houtS I was allowed to carry Ofl with rny travels; I would like Ihis experience to never happen again as welJ. Finally during my last v!s.1 to tile United States of American in April 2012, the Initial B0<der Patrol Officer and the Border Patrol Officer In secondary inspection explained to me that I shoufd apply for a Redress through OHS Trip on CSP.Gov. I wou1d like to travel to the United States ofAmerica withoot constantly having to go through secondary inspection once agajn. thank You.

Closed

Incident 1 On flight number 40 dates 09 June on fet bluo from Tampa to JFK Nevi YO<k my laptop keypad was broken after the se<:ondary se<:urity Check; I lost time to use-As I lose repeatedly on secondary security screening. please tell me Closed
it and lost money to fix it. Incident 2 On flight number SV 24 on Saudia Airlines from JFK to Riyadh on Saudi Arabia.you did the secondary security check as my boarding my mistake to corroct it or clear me from the selected list permanently pass and my bag was marked SSSS everywhere, during the Right boarding I face very bad treatment by the Airline staff then I dtsoover by mysetf that tile STA officer forgot to clear my boarding pass stamp It also my bag lost with Its SSSS marl<.

This has been the ordeal since 2007 on. my top back from India if I recall correctly. Now my entire family including my new wed wife is escorted off the air plane every lime I lota1Jy understand tha t in the climate we live in, there needs lo be Ck>sed

e come back from overseas and have SSSS printed on t'1e boarding passes. We have to eMure pat downs even though we are asked to walk through a fullbody

e>t.ra secunty al our country's boarders. However. I have been vetted

scanner. We all feel very humiliated and makes our travel very burdensome.My family and I have nothing to hide. We are taw abiding US citizens. I understand the need by HS officers for hours already and lhere is obviously nothing in my

of security and the possibilrty of mix up in names. I appreciate your assistance in this regard.Please let me now how 1can be of assistance in dearing our name. I was record that I know of that wou-ld suggest I have ever intended harm to

greeted by 2 agents at ihe door of the plane on a~rival and escorted bll baggage Claim, I was questi0f'let1 ror 25 minutes whlle my bags we-re se()rched upon which I wa$ my countsy or to my fellow citizens. Onoe afler a ler•gthy tnlervlew,

released.

the off.oors lnt&Nlewtng me co1lfessed that America needed more

Mu5'im leaders and imams like mysetf. However, they they took my

cellphone right aner and downloaded all my contacts an<! messages.

I really lett very hun at how I was being treated. Most recendy, \he my

keys sounded off an explosive alarm. After moch unrest and missing

my flight, they reafized that it was residue from my lotion that caused

the alarm.Travelling by al' and especially international naw causes

me much anxiety and worry. So I would like someone to review my

file and Jet me koow if there is any area of concern that I can address.

For the second time in as many entries via an international airport, twas hekl for secoodary screemng. White I do not dispute the confiscation of the Thai pillow I was

Wtiife I was alone this time, I do not wish to go through a U.S. airpor1 Ck>sed

trying to btfng through I was unawate of the straw issue. I do have serk>us concerns about the new. now recurring, need to check my 1.aptop for m.aterial related to an

In the future with my wife and be sub}ecled to the same Una of

offense I commiUed 15 years ago. I respect your diligence in this matter and, after yea.rs of therapy and growth, I too seek to stop tfle problem. However, the agent

questions. tt will upset her. ls there anythiog that can be done in lhe

searching my bags and laptop sakl that I faoe a lifetime of seoondary searches because of this offense. This is in spite of my compJeted sentence and probation, in spite of future?

no fepeat offenses, and in spite of the clean lab check performed by CBP on No\fember 30. 201 1.

I was detained in a room for 2 hours at Houston. with no explanation why. I eventually had passport stamped and told it was something to do with my fingerprints. I had a I would be very grateful for this issue to be resolved as I am expected Closed

similar experience at San Francisco airport on October 28th 2006, witfl no explanation wllat the problem was wTth my fingerprint scans. I had no intervening trips to the US to trave:I more frequently to the US with my company British teleoom

between 2006 and this year. so the past two visits resulted in a secondary inspection cau$ed by an issue with fingerprint scans. I think impcrtant to stttte that an earfief in oomh19 months. There is obv.ously a problem with how my

visrt to tho US to Washington OC May 31st 2005was the first time I provided a fingerprint scan, and there were no issues. However. could it be I inadvertently presented fingerprints have been scanned in the pas[, and the fact that I was

wrong finger not index? to the devioe, and that's why there was subsequent mismatch tor my next visits in 2006 and 2012? Since the Houston visrtAprWMay 2012

ultimatety admitted into US oo both occask>ns would suggest no

resulted 1n ALL my fingers being ~Med. is it not passibte ror all previous scans to ~e correlated and !)<Oven IO come from one person i.e. me ?

fundamental problem w1th 11'1e travelling But being detained for

2hours in a small room after 1012hour flfght whaework colleagues

are waiting for me in departure loonge. is not a great start to a

bustneJ>.t \fi.Jl lQ the US _

_. _

_

Have had number of detilnings be CBP Sta~ing March 2012. On one occasion had contrOlled-items with me on a !lip to Ottawa canada. Was met by CBP personnel lo At p<esent use ATA Comet for all equipment traveling inte<oatiooally Closed

Canada and on the retum. Was detained tryfng to board a flight to Russia on June 5, 2012. CSP wanted to detain my phooe and laptop.

with me. On the last reentry CBP In 5alt Lake City suggested to apply

for redress and remove myself from the watcNiSt.

I WAS RETURNING BACK FROM EGYPT ANO CUSTOM STOPPED ME. THEY HOLD ME FOR MORE THAN THREE HOURS. THEY TOOK MY CELL PHONES. LAPTOP, WALLET, PASSPORTS VS AND EGYPTIAN. AND MY CREDITE CARDS. THEY TOOK MY CREDITE CARDS IN A ROOM FAR FROM ME. I WANT TO KNOW WHY I WAS STOPPED.

Closed

5t23/2012 12:00AM
6111/201212:00 AM 6112/2012 12:00 AM
611412012 12:00 AM 611612012 12:00 AM' 6117/2012 12:00 AM 6118/2012 12:00 AM'

TSA000860

(b)(6)

d morning. My name is

th'\( h '\

I am a US licensed physician with a current DEA license. During the past 12 years I have been traveling back and forth

o the needy. impoverished nation Njger in West Africa. to help at Galmi Hospital, a large Christian charity hospital run by SIM Serving In Mission. Most recently my

amily and I have been sel'\llng a1 this mission hospital in Niger from Augusl 2011 until our retum to Seattle on June 14, 2012. Whoo we ren the country In August 201 1. we

CloS<!d

rought with us some medications that were needed by the hospital. Among these medications was one controlled su:bstanoo. specifically. hydrocodonelAPAP. We ppfied for and obtained officiaJ OEA authorization to export 3000 tablets of this medication to this hospital in Niger. We atso app!ied for and obtained offiCial pemijssion

rom the govemment of Niger to import this medication. The medication has been dispensed under lhe cont.rot of a ticensed phal'n'la<:tst for patients with severe pain. UPon

u r return to the US through the port o f Seattte oo June 14, 2012, our bags were searched in SeaTac customs and nocoocerns were expressed by US Customs agents. I ssume this search was to ensure we did not re turn w ith any o f the hydrocodone, which was ooo of the condjtions which we agreed to at the time of the exportation. On \lne 20, 2012. we drove from Seattle to Vernon, British Columbia, to visit family. Upon our reentry into the US on June 2.6, 2012 at the Aldergrove Border Crossing, we

ere detained and our entire van was searched. in my opinion. the searC'h at the SeaTac alrpotl oo 14 June 2012 was reasonabJe, as it was our first reentry into the untry following our work in Niger. This search a t Sealac was quick, efficient, and respectful. I have no compfaints about it. However, this second search and extended elay on 26 June 2012 at the Aldergrove Canadiati bord<lr croSSilllJ seems excessive and unwarranted. All of Ille belongings of myself, my wife. and my three cl\iklren ·ere gooe through resulting In a significant setback 1n our ttavel plans. I am writing to you to request ~n explanation of wtiy there was a concern tor us <ee.ntering the US n June 26th when no concern was expressed by border control agents on June 20th. What is the nature of this ftag on my record? Is my family going to be subject to

eightene<l scrutiny each time we reente< die United States from this time forth? If the co.ocems are related to our exportation of hydrocodone in August 2011. it should be nown that lhls was done comp&etery legally and openly with written approval of both US and Nigerien drug enf0<cement aurhotitles. These med~tions were used

I I egitimarety for patient cafe in accordance with sound me<Hcal priociples and under the direction o f the licensed physicians and pharmacist at SIM Galmi Hospital. Thank

ou for your unders1aoding and attention to this matter. RespectMy,

(h )(())

a n F9b, wei1t3cross to T1juana fortUnchand got' increased security and questioning up()i\ retum. Went to Phll/Ppines f0r 3 months MarMay 2012 and when retUMing got I have FDA reglsWeddevice company with woMWidedfstributJOn Cklsed

ncreased security and bag search. Then in June when to Mexico City for 5 days and upon return again jncreased security and bag search.

and need to travel freque-ntly. I am an ex Army Captain and decorated

Vietnam Veteran and was awarded the Bronz Star for my seMce there. l'rn tired of being treated hke a etiminal when returning to my

coun try.

y son and 1arrived at the airport a,pprox 4:30am for oor 6:1 5 flight to Chicago where we would transfer to a Scandinavian flight to Stockholm, final destination Oslo to I would like to know the reason for these secondary rnspections. I am Ck>sed

1sit family. We Che<:ked In, got oor boarding passes, went lllrough security and approaehed the customs officer who looked at O<lr passp0rts and directed us to a separate concerned lllat my id0<1tity may have been stolen or that someo11e or

oom for se(X)J)dary inspection where officers questioned us and went through our cell ph.ones. IPad and laptop and oor tuggage. The focus appeared to be on me~ We the same name has committed a crime an<t I am being confused with

ere hekl up for 45 minutes and had to run to eaten our flight The plane had already boarded and we were the last passengers to board. This was a huge inconvenience that person. I would like to know what can be done to dear up tliis

nd we misS<!d the opportunity lo visit Ille business I0<1nge which my son had been looking forward lo for weeks This was the 3<tl time in 7 months the I have been

coofusion. I enioy traveling ocassionally to Ille US with my huSband

·topped, sent to secondary inspection. The first lime I was stopped wiUl my husband we were driving through the Peaoe Atch crossing on Octobef 22. 2011 to a ttend a and also like to go across with my sisters or friends to shop fot

emorial in Bellingham of 2 close friends wlto were kilJed in the Reno Air Races disaster. We were held up for almost one hour at the border while customs officers asked groceries and get gas. Next weekend I was planning to join my sister

uestiorts alld searched our car aJ dc; : ; aooes. We missed most of the memorial. I was devastated The 2nd time I was held up at the border was a t the Sumas crossing in Lynden to camp with her family and in August my husband and I

as In December 201 1. My sister

who lives In Abbotsford, and I went across to do somegrocery shop.ping. Again, we wece held up for almost an hourwhlle will be holidaying in OtM"Hewlth friends. I am very concem&d about

fflce<s questioned us, searched my car and both of our celtphones. In 7 months I have been detained 3 times. every time I have entered the US. Obviously these were having more problems at the border and would like to clear this up.

ot random checks.

Please let me know What my next step is

n Feb, went across to Tijuana for lunch and got increased security and questioning upon return, Went to Philippines for 3 months MarMay 2012 and when returning got I have a FDA registered device company with world wide distribution C&osed

ncreased security and bag seatch. Then ill June when to Mexico City for 5 days aoo upon retum agalo Increased security and bag se.arch.

and need to travel freqtJently. I am an ex Army Captaln and de<::a<ated

Vietnam Veteran and was awarded the Bronz Star for my seNice

there. I'm tired of being treated like a criminaJ when returning to my

coun try. was traveling from Nassau. The Bahamas to Tampa, Fl with a stop at Miami. FL I was traveling for business purposes, the company I was working had a project to start After that incident I feh violated in the way the questioning it was

C&osed

n in the Bahamas and I was assigned there. I went to The Bahamas tor a site visit and meetings regarding this project. I flew from Nassau to Miami and ave to cfla.nge going. I was stop before in screenings a t the airport but it was the

lane In Miami and go lllru security to ge1 to my gate. When twas in line a seCOJrity otncer was looking at me all Ille time unt~ I got to do the screenilllJ. The way he was firsts Ume lllat I had a intense queslionilllJ hke that twas feeling more

ooklng at me when I was In hne makes me very nervous and very uocomfortable, it was a very intense look and to a point he was looking a t me like mad, I was very

angry a fter th& inddent just thinking about it. It make me feel like I

1ervous because I did not know why I was he was looking at me like that. After the saeening I was pull out fa< more questions. The officer call a female o fficer to check was accuse o f been a terrorist because of the way that i look. I did

y carry on bag and my personal effeets. The male officer was asking me questions of wily I was in lhe US, mt purpqses or my traveling. He was checking my passport, t not carry anything suspicious, just a laptop carry on bag and my etoth

ust tenew my passport It did not have an stam s untif this trip. He ask me wt.ere i am from and I told tn&m I was from Puerto Rico but I live in Tampa Fk>rida area. He It was shorts 1ennis shoos and a poSo shirt, nothing strange. 11\ad

sked my name and I told him my name. t h \ (h \ Then he mention that he did oot koow how a middle eastern person has Latin name. I tokl him because I am incidents before that check my ba.gs and ask a few questions but not

ot mjddle eastern t am Hjs.panic. While all this questionillQ was going on the female officer was going thru all personal effects including my wallet. The look, thru my

like this. I had other incidents that I have been hold because need to

mputer bag and my work related documents. She took every single paper, card, money from my wallet She was telling him that everything ls in order. The male offloor check my name. I also hold mghts because the need to do extra

tinue with his questions he ask me what kind of work I do, where I study. if I am college graduate. All this time I answer the questions in a pofite and caJm way. 1got a check in my personal bags and information. I had been hold at

1ttle aggravated and angrywhen he start as.king how many times I travel to tile mlddle eastern, I Sidd never been in that area the farther place I had been it was Greece. immigration to check my identity. I travel frequent because of my

I ( b) ( I e ask me if I have explosive training and I had the training wtlen I was In the middle eastem. I told him I never had a explosive ttalnin9 and never been io the middle eastwork and it make it a little dlfflcult to be screen all the time because

fter all this questions I was a little upset and mad. He ask a couple of more questions but I was upset to a point that I told him to check my previous passport, I had a the way I look. sound or my name. Regards,

6)

py of my passport in my bag. I also had a copy o( my Birth Certificate, I told him to confirm this to see that I was born in Puerto Rico and oot in other place as he

·

•

'uggest. lie !Old to uike it easy since It was rootine questioning and I told him that you are 1reating me as I did somellling bad and wrong, and you haven't found anything

rong with me and my personal effects. I ask him wtiy an the questions to me and he reply that I look suspicious, I told him I was uncomfortable the way be was looking at

eat the line, I had the feeling that something was wrong because on the way he was lookiog a t me. At that point I open my laptop computer and task him if you don't

etieve what Iwas ~oing out of the eountiy and what I dO ror hving 10 turn my computer on. He said 11is not necessary afld I turn on the computer and show him lllat

mputer betongs to the coosttuction comp.any that I work aOO the emails in my computer are wotk related. The female office told him tt\at she did not find anythings and

verything is fine. After that he told me everything is OK and thanks and I can leave. I also show him my original SS Card that I had withe me and he told me it was OK not

1ecessary to see ll I pack au my thilllJS and left.

my -nave been flagged 34 times while boarding wilhSSSS. On trip back fr0m Pakistan I was stopped andquestiOned at Qa181 airport by US immigrauOn authorities, atid I w0.id lfke tok,,O\v reasons for this as someone at airport said that I CloS<!d

hen a t Houston was detained for special screening by CBP. My personal data from laptop and cellphone were copied, and all my credit cards, h.ealth insurance cards, must be in some federal watcll lfsl I would tike to know wflat is the

avel documents. and pretty much every paper in my lap top bag was copied.

process to get me removed from the list if indeed that is the case I

W()uld also want to know when my private da18 W()uld be destroye<I

by the government Would be happy dJscu ss 1hls situation over email

I phone or in person and provide any d ocuments that you need to

resolve this amieabty, as i feel that the whOle i:Ssue is a mistake as I

am a law abiding citizen working at a leadership position In a global

multinational company, and have no other financial o r personaJ

7/112012 12,00 AM
7J31201i 12:00 AM 7/4/2012 12:00 AM 7/IW201212:00 AM 7/9/2012 12:00 AM
719!2012 12,00 AM

TSA000861

(b)(6)

On the date mentioned above, I attempted to travel into the USA through the Queenstown Lewiston Bridge and was harassed by a customs officer for lhe duration of 3 I am seeking an explanation as to \'Aly I am discriminated against Closed

hours. The customs officer did his routine checks of gomg through my car. cell phone, tablet and personal belongings, which I understand can be random and standard each time I cross into the USA, I would like to see what comments

routh-.e. However, the officer started accusing me of lying by stati~ "l'n1 full of fucking shit. why did I see lnfomlatlon about root ctiecks and lease agreements on your were made by the CBP o fficer on April 4tb, 2012. I am confident that

blackberry?" I explained to the officer that I have a rental property and rent to students dose to my place o f employment. York University. I also mentioned the students this officer made negative comments on my passport because one of

who I rent to would commence the lease in May when the summer semester started. For one reason or another. Tile offioe.r refused to believe me. He also accused me of the CSP officers asked rne a question that lead me to believe that I

having a one way licket as he &aid· I saw a one way ticket on your blackberry, I'm lull or shit". I explained, 1atways ny out or the Buffalo Niagara Airp¢C1 as Pearson

was l)OM>ye<I as some sort or a hot head who gave him a hard time.

lntematlonal Airport in Toronto is too expensive. I continued by asking him to allow me to go back to my car and show him that he was wrong and I do have a two way My passport will show that of all the times I have traveled and entered

ticket He d id not allow me to do this and continued to interrogate me in an unprofessional manner by yelling and detaining me for approximately 3 hours. I repeatedly

into any countryside have never had an issue with keeping calm and

asked the offocer 10< ttie reason I am being treated like a criminal, 1also asked him lor lhe reason I am being held lor such a long duratiOll or time if my records ~re

being proresslonal. I have been a manager at York Uoiversity 10< 8

squeaky clean and nothing was found in my cat. He continued to yeU at me by aski~ me th& same questloos over and over again periodlcaUy within the 3 hour span. I years where I have mafmged 65 emptoyoos daily and I'm sure my

was later asked to have my flllgerprinting electronically scanned along with my retina. He stated the reason for this "'was to check the Homeland Security database if I employef and staff can vouch that whatever comments made by the

have a criminal record or historical issues In the USA". I later researched the true reason and reali.te<l lhat was a lieI At the concluslon or this hOrrilic experience the ollicer CSP officer that day are the furthest from the 1tuth.

was well aware that he caused me to miss my flight, lose my hotel resetvatlon and lose the rental car that I had booked. I did nol have trip insurance and booked everything through various discount travel websites. While standing in the office in front of other people he asked me to take my jacket off and empty my pockets. I was

humiliated. embarrassed and very uncomfortable with how I was treated. I was also revoked entry into the USA after the officer found an unpaid speeding ticket tn my

pocket close to the 3td hour o f being detajned. I explained 10 the offlcet lhat the payment was malted off aOO asked him to call for confinn.atlon but he refused to do so and

that gave the officec ammunition to refuse my entry into the USA for that day. I must say the other officets who 1dealt with lhat day were professiona1 and courteoos and

definiteJy did there job. On the 26th of AprU, 1attempted to aoss the border once again and was lield for further inspection. As soon as Idrove up to the customs officer.

my passport was scanned and I was ask&d lo get out of my car without any questlocls. To my surprtsa the same officer was Inside and stated 11remembar me, I sae yout

trying to cross yet again, you obviously don't learn, go have a seat you will be hare for a while• . This time around I was held only fOf an hour. however a d ifferent officer

dealt with me and was very professional with me. Onoe my car was searched, he asked me a few roore questions. asked me to fin out a declaration fomi. which I found

strange ror crossing the border via car and <lid not notice anyone else filling one oot. I dk! overliear him saying 10 the problemabc officer ·1 checked him out. he is fine and I

have no reason to hold him longet". I was then reteased. I have crossed th& border by air or ground on a number of oocasioos sin co April 4th, 2012 and each timo 1was

pulled to the side and questioned as soon as my passport was scanned. This is obviously not •a random check" anymore. it seems as though whatever comments were

made has put me on a watch fist or some sort which guarantees I wilt be searel>ed each time I en1er the USA. I understand d I was a Ctiminal ol some sort, twt to be

treated like a criminal all because of the hard time I was given by one CBP officer is not fair.

While I was driving back from a one week trip to Canada. t entered United States through Border crossing at Samia, MK:higan; on 30th o f June 2012. When I presented I w ill be more then happy to provide any demographic or any other Closed

my doevmenls ie my Indian passport with valid H·

y EAD card to the CSP offooe<, Initially I was tOld 1hat computers were not working and I ,111 v• 1 come inlomiation. so \hat this does not happen again with me or my wile or

to \heir o

travelling with my wire ( h )(I'))

Is also an Indian citizen and has valid H4 visa and EAD card. and our two children f l--V t::\ aged my ch11dren.

9 years a ( h ){0 ) ged 7 years who are uni s es c1 en and we had their passports with us. Our car keys. cell phones were taken and asked to sit in a small

room and a · qu s ons aboot my job and residence in USA. I told the otficer I am a PhysciCianlMO work1ng in Tennessee. After about one hour. then we were given a

lengthy questionnaire to fill for each of us, whtch we did. Then we waited for another two hours, and then a person ~me wtio informed us that he is the supervtsot, and said many different things to us ranging from questions about my true identity to that vi sas were expired. to that EAO cards have not been processed in right manner. After

one more hour (now a total of four hours have passed sitting in that room) they said that our case has been referred to another "agency• and that only after getting

clearance. will we be allowed to enter USA. We were asked to give passwords 10 ous cellphooes and Ipads, and our e-malts and faoebook aocounts were checked. When after 4 1/2 hou<S I asked how long it's going to take, too officef got very upset and asked me to come to another room and separated me from my famjly and handcuffed

me and said that he wm search me. wflich I said is fine and after doing his detailed search for 5'-10 minutes he took off my handcuffs and brooghtme back to be with
family. Then officer again came back, and asked me to give my social security number. Then finally, after 5 hou<S in that room from 5 .00pm to 10.00pm, were we allowed

to reenter United S tates. We were quite shaken and distucbed by the whole experience, especially as we are law abiding and tax paying residents~ with no criminal records; and has had multiple FBI clearances priOf to getting my medical licenses for Louisiana and Tennessee. I had a valid stamped visa, valid 1-94 form and valid EAO

I J I I cards and still had to spen(l so mlJCfl time at the crossing which of course pushed all our travel plans out of the window.
On April 2, 2012 t attempted lo enter the United Slates al Chicago-OHare Airport (Chicago, IL) on a valid F-1 visa (b~(~

My file number is f b V 6 \ The

I Event Number was 11_ " / ,...., I When I arrived at 0-Hare, I had a valid Empk>yment Authorization Oooomen {recetP L 12 0177341) based on Optional PracticaJ

I shooId nol be subject to INA 2 12(a)(6)(C)(i) because I never made a Closed
mlsrepresentatloo to a U.S. lmmlgratton official. I had a valid F-1 visa

Training (OPT), and an employment lotter from my O PT employer, CyberThink Inc. J was taken to secondary inspection. and a CBP Officer opened up my laptop

issued in 2008 for me to study at California State University, Los

oomputer and l~ed through document files in my laptop and found several resumes. He asked me many questkms and took my statement. I explained that I had

Angeles, and I graduated. I had a valid EAO to work for my OPT

graduated lrom Cahlomia State University. Los Angeles with a Master ol Scoen¢e hi lnlormallon Systems in 201O. and applied for OptKlnal Practical Training (OPT) My employer who was regis1ered wlth E-Verily. I had presented lhe lake

first OPT employer was Oneness Enterprise, where I was a Business Analyst, which is an IT position related to my degree field. In September 2011 I applied for job with resume to the end--clients of my OPT employer, so that I could

CyberThink Inc. When I applied for the CybetThink job, my resume showed that f had a lmost 3 years of software experience, which was true. I was h ired on October 17, provide services for those end-dients. as my employer had a

2011 by CyberThink as a Business Analysl, atso relaled to my degree lleld. At \hal time, Cyl>erThonk had a consulbng agreement wilt\ two other companies, Jupiter

consulting arrangement fora project with thOse end-clients. I neve<

Consulting, and Accenture.. CyberThink wa1l ted me to provide services to fls clients Jupiter and Accenture on a ptoject in accordance with th& consulting a9reemen1, and presented the resume to an Immigration official for a bene-fit. I also

the CyberThink recruiter told me that I had the technical abilities but I needed to present more experience on my resume or else the clients would not accept me.

believe there may be some m isunderstanding w ith some of the

Therefore when interviewing with Jupiter and Accenture 1presenle<I a reS\lme that showed t had S years ol e•perience (whi<:h 1<lld not have) Instead ol 3 years. The end- Olfioer questions and my answers The Officer asked ii \he resume t

cilenls accepted me as the oonsullanl and I Ulen began performing IT services lor lhem on behalf ol CyberThink. The resume I presented 10 lhe end-clients did contain presented to CyberThlnk when I applied f<>< the job was ttue a'1d false information. The CSP Officer then sakt that I was inadmissible to the United States pursuant to Section 212{a)(6)(C}(i) of the INA for misrepresentation and fraud, complete, and I said yes. t had used my true legitimate resume to

and denied me en try in to the USA. He had me withdraw my apptication for admission, and then canceUed rny F-1 visa by stamping Application ror Admission Withdrawn apply for the CyberThink job and was hired based on my acluat

on the visa and in my passpOll.

experience. CyberThink was my OPT STEM employer as indicated

on my Fann 1~20. The Officer then asked about CyberThink end--

cnents, and asked if I wo.ukl have my corrent job if I did nol use a fake

resume. I said no, and I me.ant that I would not be provfdlng services

for Jupiter or Accenture if 1did not use the fake resume. IWould still

have my CyberThink job wiUiout the fake resume, I was an employee

or Cyt>erThink al all times during the OPT STEM period. I was supervised by Cyl>erThink and twas paid my wages by CyberThink. I

d id not sign an employment agreement with Jupiter or Acceriture.

Neither Jupiter nor Accenture was ever my employer. Just the end-

cllent. Al 0-Hare Altport, I was re~nterlng the USA on a vahd F-1

visa to resume my employment w itfl CyberThink. I had an

employment letter from CyberThink to confirm my ongoing

employment wl\h the company since O<:tober 17, 201 1. I request lhal

the section 212(a)(6)(cXi) finding be removed from my immigration

record.

7/21/201212,00 AM
7/2312012 12:00 AM 7131/2012 12:00 AM

TSA000862

(b)(6)

(b)(6) I Complainand
wrrentty WOl'tts

as

a

private1isnave3s0tigyaetaorrowldhibleuesixnpelsosrimnganbufrsoinmesCseorrpitpoosr,tCunailtiifeosr.niCao.f~ 7blmanmt iwgraasteind

to the Untted States from Palestine to Boston in 2009 due to a flight layover.

be an Whfle

entrepr8'1eur. [ Q in Boston, lhe

L]

Closed

complainant toufed the city with his carry-on baggage in hand. During the complainants viSlt of the sit& of a hlstorlcal monument, a worker asked complainant if he wouJd like to lea\tc his bag in the care of the museum workers. When comptaina:nt returned for the bag, the FBI had seized and placed all of complainants belongings across

tables. FBI questioned oornpl.ainant for a couple of hoors and scanned and shipped his laptop to the FBI office in long Beach Complainant has experienced difficulbes

nying lntemali0<1ally and even domestically since this lncidel\L Con1pl• 1nants night tici<ets read SSSS as a ~suit ol this ind dent. Complainant attempted to visit me

PaJestinian territories in October 2010 but was denied entrance by Israel. Upon return to tile United States, the OHS questioned the complainant at LAX because they

thought complainant was tile owner of his bro thers store. Complainants brother was arrested for possession and selling counterfeit merchandise in April. 2010. During the

April arrest or complainants brother. complainant vel1)ally p1otested the handcuffing ol his mother and was subsequenlly thrown to the noor. kickeo. handcuffeo, and

thrown in a police car. An officer told the complainants brothet that complainant was no good and Involved ln a crimtnal enterprise. The LAX OHS searched through

complainants computer. phones, and other belongings for approximately 5 to 6 hours. The complainant suffers from anxiet y and was stressed throughout the search

process. Complainant also vaveled lo Jordan in June 2011. Again, Israel would not let him enter the Palestinian territO<les. Upon his return to New York. at JFK airport,

complainant was approad'l&d by 2 offlcets that were checking 1.0.s. The offtce<s escorted him and a Somali man away 10 be searched whereupon the complainant was hekl for approximately 4·5 hours. The officers checked complainants computer and other belongings. Complainant also traveled to Mexico for half a day in September of

20 11 to pick up anxiety medications because he did not have insurance. Complainants passport was cllecked upon his reentry to the United States at the Tijuana border

crossing and complainant was subsequentty handcuffed and taken to a room where he was que-sooned for approximately 5-6 hours. Officers asked questions like why

were you in Mexico and wha t business did you have there? CompJainant seeks clarification and a resolution to his t raveling difficulties. Restrictions on the complainant

travels have affected h is employment abilities. Complainant beljeves he is unable to obtain a security patrol state license because of his inclusion on the terrorist watch list

despite working In the security Industry f0< over 7 years. Comptatnant Is stressed that he may miss his sisters wed ding in Palestine because o f the aforementioned issues.

Finally, complainant is engaged and can TIOt visit his fiance unless his issues are resolved.

i~y name ls: I

( h I(I'\)

I l:>os: ~cell: f'h \f/;.\ h his is a summaoy citwhat I am fae1ng: 1) Since 2003, I have SSSS eveoy time l fly nationally and My name is:

b 6

DOB: ~ Cen:

CIOsed

internationally. I have to get security clearance every time. 2) Every time i come back to US from overseas. People wait for me at the airplane gate and questioned me

/ 1 , / _,,

~s s a summary Of what i am facing: 1) Since 2003, i

regarding my trip. They search every thing i have, in addition to taking my phone, cameras and downloading them. 3) Every time i do wfre transfer, they give me and the have SSSS every time i fly nationally and inlemationaJJy. I have to get

~cipient hard time and delay It for weeks. 4) 2.months ago i got my first speeding ticket In 6 years, I hared the officer's Radio saying: Terrorist watch list, 6ft2.inel\es, Blue security clearance ev""f lime. 2) Every time I come back to US from

eyes, brown hair!!!. 5) Every time i visit Egypt, Jordan, Saudi Arabia, they request extra dearance procedures and they say that US told them to do so, because i am a ovecseas, People wait for me a t the airplane gate and questioned me

t security threat to them. 6) When i visfted Egypt on Jan 2011 before the lhawra, they told me that even my kids are on the watch fist. 7 i met with FBI ag ents only twice in regarding my trip. They search every thing i have . in addition to

f1lY life (Juty 2007, and May 2012). The Rrs1 meeting (2007) was upon th81r request 10 ask me about my relation to 2 informants t i.v <:'\ n<il / 1-\ If;.\

went taking my ph0<1e, cameras and downloading them, 3) Eveoy time i do

willingly and answered all questiO<lS. The second mj ellng(l 012) i went as a request from! q~vey ~vho told me that they will take my name out after the meeting, wire transfer, they give me and the 1eclpient hard time and delay It fOI

which did not happen, but even worsened the case. / 1 ' old me that they put this pressure owor for them. 8) Last disaster happened to ~Taibah University in weeks. 4) 2 months ago i got my first speeding ticket in 6 years, i

Saudi Arabia sen1 me emplOyment visa to the Saud•counSel ate in Washington DC. The counsel tate informed me that my visa was re,eeted.LL!:.lLJiformed me lhal he~ the officer's Radio saying: Terronsl watch list. 6fl2inches, Blue

happened because US sent my name to the whole world as a security threat!!!. 9)(2hl]advlsed me NOT to Travel, because I am at high tisk. HELP PLEASE.
Regards.I (b)(6) j

eyes, btown hair!!!. 5) Every time I viSd Egypt, Jordan, Saudi Atabla, they request extra clearance procedures and they say that US told

them to do so. because i am a security threat to them. 6) When i

visited Egypt on Jan 2011 before the thawra, they told me that even

my kids are on the watch list. 7) i met with FBI agents only twice in my life (July 2007, and May 2012). The first meeting (2007) was upon
I their request to ask me about my refation to 2 informants! jJa\ f I I 1::2!3Jand / 1-v <:\ 1went willingly and answer

questions The second meeting(20 12) i went as a request from
I II \ c c \ l 'lho told me that they wiU take my name out after the

meeting, which did not happen, buteven WOfsenod the case. 17.bSJ told me that they put this pressure to woll< f0t them. 8) Last disaster

happeneo to me when Taibah University in Saudi Arabia sent me

employment visa to the Saudi counsel ate In Wasn1n(7~~f The

counsel late informed me that my visa was rejected.

informed

me lhat happeneo because US sent my name to the Whole wOl1d as a

I securily threat!!!. 9)c:z;::Jadvised me NOT 10 Trave* because I am

al high risk_ HELP PLEASE. Regards. I

fb )(_)

My wife and I wen~ relumlllg from a short day trip to Campobello Island and were detained. I was asked to present my Maine drivet's license in addition and then was told What makes this a concern Is that when we returned from France on Ck>sed

to park the car in section 3 and go to the station with my w ife. I was asked to fill out a customs form (oo purchases) and asked a number of questions. Our car was searched and after about 25 minutes we we~ allowed to go. One or the <19ents handed me a form staling I could queoy this incidenL

July 8, 2012 my wife and I were also pulled aside and asked lo do lurther inspection (In Logan airport). We were singled out from all the

passengers aboard an airbus and the onty ooes to have our lug93ge

searciled and they took our passports while w e went to get our

luggage. My wife had one agent \vtiO inspected her luggage but sent

her out Into lhe lobby way ahead or me. My agent requested that I

open my tuggage and remove the laptop and enter the passoode. (The laptop was my wife's). He searched part of the luggage, went
through all parts of my wallet, he also made "strange• comments

about Olir cameras (bath o f which I was hol<fing). He wanted to know
if I had a website that I put my photos on and he took d°"'n the name of it. I am concerned that somel)Ow I have been put on some sort of

watchlist and want to be deared since I do not do anything illegal or

imwoper and think that somehow I liave been mixed up with someone else. My wife says that lt Is because t col0t my hair (gray in

passport, now brown). I can't Imagine tt".at would cause this problem. I am asking that my files be reviewed and if something "funny" is in

there - that be investigated for the truth. I am a Fire inspector for

Bangor, Maine, and would not like anything "shadf to be on my record - nor dot \vish lo be pulled aside for additional scrutiny every

time I travel outside the U.S.

811/2012 f2:00 AM 81212012 12:00 AM 815/2012 12:00 AM

TSA000863

(b)(6)

n July 26, 2012, I was questioned and soarcfled at SFO Customs for a few hours-, including detention o f my laptop computer for more than two weeks, along with some I had been questioned and searched twice consecutively at SFO

Closed

ocumentsf business cards. Back in April, 2012, I was also questiolled and sear~ed at SFO Customs for more than an hour. So. I had been questioned and searched Customs wtien came back liome. Jl was a terribfe experience fOr a

wice conS&Ct.Jtively at SFO Customs wnen came back home. It was a terrible experlence for a US Citizen with a valid US Passpo'1. I never had such a tettlbte expetience US Citizen with a valid US Passport. I never had such a terrible

ntering any othe< country, only had such terrible experience twice entering my home country. Now, I want a f ull explanation. They returned my computer and

experience entering any o ther country, only had such terrible

ocumentslbusiness cards after more th.an two weeks. A big question rs that what they are doing or will do with the information they copied from my computer? Now. I experience twice entering my home country. Now, I want a full

ant _a full explanation.

explanation. They returned my computer and doouments/busJness

cards after more than two weeks. A big question is that wtlat they are

doing or will do with the information they copied from my computer?

I ~~(6) J ~b )(6 ) August 20, 2012 upon arriving back in the United States from a trip to Egypt with my wife,
a he United States Customs al New Yori< JFK International Airport Prior to exiting the plane after

daughtersb

l we were searched by

Ing 1n e United S !es my m1iy and I were summoned by the

Now, I want a run e,p1anali0<1.

Closed

toms enforcement agent to the front or the plane so we may exit first. The customs agent brought us lnto a room and explalned that they woukt need to search the mily's ten (10) bags of luggage along w ith my wife's, my daugther's~nd my cell phones. The agent also asked to search my laptop. The a.1stoms agents searched ur bags and scanned our electronics for three hours. The agent explained the reason they had to search my belongings was becasue they were given an order to do so

ut could provide me with oo specftc reasonir.g.

iami Florida airport, August 30 2012. BA flight 207 from Heathrow. arrival time approx 3.58 pm. I entered the new Immigration area. A person in the large room instructed I would suggest that you install security/observation cameras in the Closed

eople to go to tile booths with green lights. I went to one in the US Residents (Green card) seetiOll. The man told me to go baci< to tile line (I do not think there actually lmmigratiOll screening area, to protect both passengers and the

as a line) and wait. Then ne raised his hand to indicate that t should come forward. Simultaneously the person who was giving directions In the large room said

officers. I would suggest that If you do not already have some kind of

ething that contradicted what the lmmtgration Officer was indicating to me. As I walked up to hi.s booth, I comme.nted something like "I wish you guys would make up humanity/compassion/appropriate behaviour training for your officers

our minds what you want me to do. to go or to stop", Hearing my comment, lie shouted at me "Go bact behind the line and do not come back. till you have learned some that you start looking into it. or at least review your present trainillQ

espect" , an angry look on his face, .aggressive voice. Frightened and lntfmidated, I withdrew and started to cry. I was so upset I did not notk:e his name or booth number. I protocol. Sol'Oe kind o f psyctiologlcal scrnening of employees plaood

ent to another booth as far away as possible from this man, and was processed by a very ktod and gentle man, to whom I reported what had happened. He asked who in positions of interacting with the public would also be a good idea,

he man was. I said I did not know, and was too frightened to go back and look. He said he thought he knew who it was. I reported the incident to the so-called supervisor so that you can screen out potential macho men who are a disgrace

f th& area~ve me the complaint Info form, and treated me With IOOlffe~te my obvious distress. At customs exit, I lnfonned the agent, he took me to his to their unlfomi, position of authority, and the USA. The behaviour of

upervisor,Llhl.J.'ery compassionate and kind man, who called~nd l.ll:ULPassenger Service Aids, I think, and I told them about the incident. Tiley were kind this man should not be the first interaction a vi.sitor (OI resident or

nd compassionate, look a oopy of my passport. The lmmigratio~ was Hispanic. about 30 years old, bald llead I tf11nk, big head (physically and obV1ously

citizen) should have wtlen ent ering the USA I cannot believe that you

sychol0gically), heavy set body, dark tanned skin. tam a 64 year old woman. Engttsh, white. Sadly this ill()ldent brings to mind the attitudes of racism. ageism, sexism. would allow someone Wtlh suCl1 an obvi0<is anger management

ullying, intimidation, aggression. lack of humanity, none of which seem appropriate qualities for someone given the privilege of welcoming people to the USA, and of

problem combined with total lack of sonsitivity and respect towards

rotecting this wonderful country.

human beings. to hold this j ob position. f appreciate this opportunity

to report thi.s incident 10 yO\I, and hope that steps wlll be ta~en to

enSt1re that lhe quality of human being that you employ for this

sensitive position is more in line with the very kind genUeman who

processed me. This •Snot a good job posrtion for brutal. maC11o,

sexist, ageist, possibly rac•SI, aggressive, disrespectful,

psychologically immature men or women. I shall be w riting to

President Obama, my State representative, the Miami Herald, and

some of the 1V news channels. Thank you

ear Sir or Madam. During my last severaJtrips (approximately 5 trips) to the United States dating back to February of 20121 have been pulled over fOf secondary ~ reenll)Q. One of these times caused me to miss my fight

Dear Sir or Madam, I was tokl by a border guard that I should send a Closed note to you In 0<der to clarify why this Is happening. In Jul)i of2010 t was aquitted of a charge o f impfopetly importing a gaming devk::e. In August of 2010 I reoeived a Jetter from Nexus stating "we have effectively observe tlla1no cnminal acousa~ons are pending anymore• and "we will reactivate yoor Nexus membership•. This only o ther thing that I can imagine being the problem is that my previous passport was stolen in March of 2011 and 1nat tam using a replacemen1 passport. Prior to February 20121 have never had any problems at the border. Thank you for your assistance in this matter.

I (h)(0) 11 ven1 Reference:I ft...\It::\ File Numbed

am a UK citizen who travels a t least twice a year to tile US to visit frionds, loved ones and family. On lhe This experience is one 11\ave never ever been subjected to anywhere C\osed

rst 8th of June 2012 1boarded a flight destiood for OaUas. TX via Washington Dulles. Upon going throogh immi ration I was asked how long my visit was to I an§>ye(fld else while travelling. Over the past 6 years I have visited the US as

I oughty 2 mon1hs. I was directed to Customs and Border Protection. I was interrogated by a female CBP f l-,\(J:;\ . f l-,\ ( permil me to refer to her as_ t i-,\ fJ:;\ . f an IT consultant worl<ing for Microsoft 0<1 schedule Techreaoy ev0<1ts

1th other CBPOs, flrSI tMy took ooo of my laptops and tumed fl oo and started ~o.nc:1 through it. I then enquire o in ou i they ooeded help going through the lap top In Seattle and lime pemiitttn.g. travelled to the US with my kids dlfring

nd they declined After rigorous questioning as to the purpose o f my visitf f b ) f _ ) . ( lthen embarked on searching through my luggage, intermittently asking me to

summer holidays. This year in particular (2012) 1 travelled early

eveat why I was carrying f0< example 6 suits, professional and birth certificates, amongsl others; she insinuated thal she did nol beheve I was lelling her lhe "real"

March for 3 week durati0<1 lo 111s1t loved ones; upon return 1forgot my

urpose of my visit. I told her I was a computer coosuttant and given the time I was going to be visiting would likely do some study, and cert1flcallon exams 1f I felt

CPAP(Contlnuous Positive Altway Pressure) mactilne. This ts a

petent to do so. After at least 6 hours o f detention (to their credit I was offered some pasta, much appreciation) I was photographed. fingerprinted and escorted by machine I use as I suffer from Sleep Apnoea. It-was an article that
niformed official-s to a return fl ight bound for the UK that night. I was given a document and t~d i was no longer e ligible to enter the US under the visa waiver program, could not be posted as UK Customs returned it to the US. I had to fly

ffectlvety invalidating ESTA for me. A part or the docoment p'9sented for my signature read: YO\I have been found Inadmissible to enter the US under section

back to the US to pick it up. This experience has taught me little to

12(a)(7)(A)(i)(l)as an immigrant without a visa.

take home considering I know nothing of what grounds of admissibilty

I violated. t felt t was harshly treated and request a reversal of the

situation, as I consfder (al\d have atways) the United States as my

favourite holiday destination. Than.ks fOf taking time to review.

I r h )(6)

I

811512012 12,00AM 812412012 12:00 AM
91112012 12:00 AM
916/2012 12:00 AM 9171201212:00 AM

TSA000864

(b)(6)

was detained By CBP at 9pm o'clock alld released a t 2 am with no explanation I was taken from the passports and Wfth no explanation 0< time to get my bag then was Please advice on what are too proper steps to identify the reasons asked questions that I have answered many limes and was left in the room for over 5 Hours, I explained to the officers that I have answered Uiese questions over aOO behind the SCfeening and tr I need to contact the department to over upon each entry but the off.cer who sak1 that I should leave soon got mad turned me to mote scteening wete they took my computer at1d phones and left me in the provk:Se m0<e information that can help waive any doubts about my room for another 3 hours! I seriously doubt that this was a necessaryscreening as the same information was provided when I did my Public trust clearance for my job, and situation or my identity atso was provided to the CSP earlier on another port (Logan in Boston} The officers checked my hand luggage, my pf\ones and computer Four officers k>oked at my Information, four o~ snared my lnformabOn and a fifth was giving a briefing lo check my pl\ones and eleC1t0nics!!!! I understand that CBP and Homeland security !las the right to deJay, detain and screen travelers and to check their belongings, but I believe having personal information shared by every member and keeping a traveler with no explanation for over 5 hours with after a 20 hours flight is against any human right I was not offered any kind of explanation and I had to ask the officers for a phone call 10 notify my family lhal I am alive aod detained by Ille CSP, as ii dl(f not mailer what was my stale or my health condition I am certain lhal I was treated unfairty and was dfscriminat&d as the officer \vho lead me there could not comprehend the fact that there are American C1lizens who are bom in the US and speak with an accent due to their heritage or where they grew up. I was treated not as a US Citizen who was bom, live and WM. in the US. but rather an Arab who came from Jordan aOO should be bolll~ I reali<e lhal the CBP omoers are doing their job and I appreciate tha t and grateful lo< what they <lo, bul the treatment and tile circumstances that I had 10 deal with were extreme and not necessary atld lnsulllng. I am not sure If I am on a watcti fist 0< what exactly make me the subject of such treatment every time I travel.

Closed

For the last three years at least. I've faced great difficulties during air travel, especialJy while retumin,g to the US from abroad. Although I understand the need to go

I stgned iL They then escorted me oot to the gate area. The whole Ctosed

through aOQllional screening oocasiollally to ensure the security or the nation, tile constant scr-ing and exam11lalion that I'm subjected to has increased lo the point incident looked suspleioos to me and smelled or setup They tried lo

where I can afford it no lnte<pretauon but deliberate harassroent. Why Is lt that I'm screened twice - sonietlmes three- times - bef0<e boarding a plane? W"hy ls 11that after assure me that thts was standard procedure, but I wasn't convinced.

three years of asking the same questions, I'm still asked the same exact questions upon entering the US? Why is it that I'm met al the pfane door and sometimes even They also claimed many times that I was just one of others to be

called out before anyone else deplanes to be escorted to immigration like a crimina,I? With this complaint, I seek redress from OHS and a correction of the wrongs

questioned, but it was obvious that I was the only one and the airline

Indicated above &nd detalled below. Prior to 2009. I w&s selected for additional pre-mght screening a few times. but 11 appeared a1 the lime to be random. However, al representatives later confirmed this. Needk)ss to say, these add1tionaJ

leasl since 2009, I've gone through addit1onat TSA screening every time I travel within the US or abrnad. Since then, the "SSSS" notation has never once disappeared screenings and examinations are a great source of harm to me and

rrom my boardmg pass. Likewise. during my last foo r entries to the US (since 2009}. I've been detained by CBP for examination, my detention ranging from two to six my family. Not only am I suffering both physically and in terms of

hours. In the process, I was at least twice delayed from my connecting Oight. All my electronics W&fe taken and examined al least twice. likewise, bo1h my person and wasted time, but I'm subjected to a great level of stress and emotional

bags were inspected, and even the gifts I carried torn up. Some of the questions I was asked were clearty standard border control questions. but many of them were

harm which Is even worse. The harm this causes my family is far

questions a,sked to gauge my oonsbtutionally protected views. The four times CSP detained me upon entry were; 1) 08128/09 when I arrived at OFW on ftighl GF6671Lat greater as they worry over my sarety. All this is besides the grea'

2:30pm. 2) 06126/11 when I arrived al JFK on night AA6006 al 4:30pm, 3) 01112112 wtien I arrive<! al JFK on flight sv021 at 11 :30am. 4) 00/28112 Wheri 1arrived at JFK harm done not just lo me bul all Americans by transgressing against on flight SV023 at 12:17pm. I was also questioned on 08/25/12 while heading overseas from JFK by two CBP offic&rs at the gate. n was a little before boarding when atl my constitutional rights and freedoms. It ts quite obvious that I'm only
poo airline representative ~e to the gate desk for "an important message." There I met two CSP officers: a man who later identified himsetf as~du7) a woman who subfected to this due to my immigrant background, Muslim faith, and

di<Sn't identify herself.

explained a procedure which required travelers to declare any money they transJX>rt into or out of the US if ii is $10,

more. He-claimed intetesl in the lslamje sciences. In oonciusion, I'm a law...abiding

that, Jn enforcing this cy, CBP chose a few lndivi'.duats to be questioned tn this regard. He ~sked me if I was carrylng the amount of mQl'ley he menttoned. I said no. He d tlzen and condemn all crime, whether It is dOne fn the name of asked me apPfOXimately how much money I had. emphasizing more than once that it only needed to be an approximation. I said about $10. He asked if I was carrying religion or not. I'm also a student of Islam. and that does not make me

money for anyone else. t said no. He asked whether 1had any money in my checke<I bags. I said no. He Ulen produeed a card which appeared 10 be an official

a Ctlmlnal. I've neither done nor want lo do nor associate with anyone

government form excep1 that he had e<ossed out part of a Une and had written a few w0tds by hand. He asked me to wrJte how mueh money I had above the line and to Who does anythtng to lhteaten the secunty of this country. While I

sign the bottom of the card ~ an informal signature line which he added. He said I coutd read the form if I wished. I read it but was coocemed of proceeding as the whole understand the importance of having security measures and policies

incident raised my suspioions. t then went on to ask him why I was chosen. He said that I wasn't the only one and that they would be approaching other passengers later. I that ensure the safety of the American people, and while I see the

asked him on what basts the choice was made. He said he didn't know. I then darified my oonoems to him afld asked whether It was required. He said yes. I displayed wof1c of security agencies not only as Important, but necessary to

hesitation until the lady cried out,.. "OK, don't sign it! I'll be a witness. Just write how much mooey you have." I asked whether foreign currency was considered; they said maintain the security that is vital to the proper operation of any

no. I took out my wallet to see the ex.actamount of USO I carried and wrote •$t 1" on tile card. He then asked about the purpose of my travel, my permanent address in modem sovere~nty, I fail to understand or accept tile constant and

Nashville, and other things. He also look my drlvefs llcen5'> and copiOO Information from II. He led me to a baok room and looked through ooe of my carry.on bags while almost mindless questioning, examination, and (quite frankly)

the lady looked through the other. When they finjshed, he said that I'd now need to sign the back of the same card on which he had written "all my mooey was returned to harassment 10 which TSA and CBP continue to subject me for over

me". He clarified that this was my confirmation that none of my money was taken from me. I voiced ooncem over signing it with tllat wording as obviously none of my

three years when I'm completely innocent of any mispJaoed

money was taken to begin with. I suggested that he wnte instead ·no money was taken ft0m me· which was more acc..rate and wllich I would readily sign. He then

suspicions llley may hOld and they well 1<11ow lhaL Therefore. I

wm appeared angry and said that now "we do things by the book". He said that he '"tried to make things easy- for me, but that I was being uncooperative. He then looked request that my case be investi9ated and my name deared from any

through my wallet look the $ 11 ou~ frisked me, returned the money to me. and requested that I sign the bad< of the care!. (CONTINUED IN THE COMMENTS BOX)

wotclllisls it might have been plaeed in.

I am a Diamond Medaltioo with Oetta Air1ifles (and a million miler es welJ), however over Ute last 2 months, al1 my priviledges to check in online, at the kiosk, or using a moblle de\lfce have been taken away. I ALWAYS have to go to a ticketing agent to check in and he/she atways has 10 caU someooe to Check me in. I travel every week, and sometimes twice a week for my job (I work at Microsoft Corporation). Furthermore, I have to travel internationally regularly as well, and in the event I dont use Nexus
and Global Entry (I am cleared for both). and to go the oounterwhen entering the country, tllen I am aways {100% of tne time} referred to secondary screeing, where I have lo wail for them 10 call someone ptior lo Clearing my up, This happens EVERY SINGLE lime, and t am requesting lhal for a US Citiz.en, who Is Nexus and Global Entry holder, and with no record whatsoever, that OHS helps me in reviewing teh situatioo and addressing wtiateve-r holds they have placed on my recotd.

Please see the commentary' above.

Closed

Between October 21. 2011 and November 11 , 2011, I traveled between Memphis and Saudi Arabia to go for the Hali. ot 1slamic pilgrimage. I went with a travel group who Since thjs incident I've boen asked to meet with my local FBI office CJosed

arrallged all my travel accommodations. My mother and younger sister also traveled WTlh me and through the same group. We were together the entire trip except Ofl the who interviewed me about this incident along with a Homeland

return when my mother went on to Pakistan to lllsil relatives and I returned home with my $is1er on November 11, 2011 Before traveling overseas. I registered our full Security representative. Aller Ille interview was over, lhey assured

detailed itinorary with the U.S. State Department. On my return homo, I was detained briefly. before departing Paris, France at COG airport. The French officer (in plain my my name would be cleared from any list but I continue to be

clothes) asked the purpose of my international trip, where I visited and where I was headed. This is, of course, after collecting a!I my personal information. After he wrote directed to secondary on every leg or every domestic flight since this
sen lhal down he me board the plane. This was also after a second security pat <town at the gate. As for the detainment a1 the border, afler deboarding my international incident on November 11, 2011 . I nee<! lo understand wtiy twas

flight at JFK International In New York City. the entlre pfane was being ask&d 10 show their ID upon exit by CBP officers. As soon as they looked at my slster's and my detained and how I can be removed from any list or anything etse that

passports. they detained her and me, and let the rest of the platle go without showing their IDs. After that I was detained' for 3 112 hours while I was held for an •extended is causing me to be detained at the border. This also happened on a

interview" Where I was aSl<ed highly personal and Invasive que~1on$. Every belonging was searched, all highly sensttive personal documents were read/copied an~ aQ return from a ca.r tnp 10 Toronto in 2003 at the Niagra Falls bor<!er, My

electronics were collected and examined while not In my sight. The officers conducting the interview and search were professional and COlll1eous. However. I still believe family and t wete detained for 2 112 hours without any explanation

that this procedure still violated my civil rlg.hts because the types of questions regarding my religious activity, civic engagement and political affiliation as wen as charitable and went through the same unreasonable search and seizure tactics.

contributions have nothing to do with my travel or the security ofour countf)'. Furthermore I had personal and sensitive documents hke my tax documents and people's After that incident I filled out a TRtP request. I was sent heavily

prayer requests (deeply personal} that were collected, read, copied, and returned to me at the end before I was released. My lost baggage tag was not rel\Jmed to me and redacted reports and an option f0< a Judtc&al review. There was no

because of that Delta/Air France refused to locate my bag so I never got it bade. All my electronics were taken away and examined {not suro if my data was copied}

coofirmatlon of wha t actually happened with that process and

withoulmy consent. lastly only about 1 hoor after being detained was I allowed to contact relatives who were drove two liours to pick me op and were waiting to pick me apparently it did not resolve anything since I was detained again in

up outskte the airport.. I was also patted down and screened at every gat& on the way back to Memphis, even on domesti c nights. That has not happened bef0te.

Nov. 2011 on the return from Saudi Arabia..

919/2012 12:00 AM 911212012 12:00 AM
9/1512012 12:00 AM'. 9127/2012 12:00 AM

TSA000865

(b)(6)

I was detained multiple times and interrogated in Washington, DC, Boston, MA, Newark, NJ, Ottawa, CA. London, England and Munich, Germany airports. 1was detained
'o for more than 18 hours at one time and missed few flights in Ottawa alld Dulles international airport. US customs agents seized my laptop. I had to contact local FBI agent
to get my laptop back. I drove Canada last year and again I was detained foe more than 10 hours by the Canadian authorities and the CBP. I was asked inappropriate questions and one US agent told me to go back to my country. As far as I'm concerned I'm an American citizen and I shouldn't be mistreated. I can't even Hy domestically without going through a secondary security screening selection (SSSS). I missed so many flights wtiile trying to obtain a boarding pass. I can't print a boarding pass on my own and one lic:l<eling agent told me I was on some kind of governmool wateh-tisL The llckeling agents call someone EVERY TIME to Clear me oul. I believe my freedom of movement is restricted and I don't believe this is random anymore. Please help me sotve this issue, which caused mo a Jot of pain and frustration.

Closed

On October 10 I arrived at Miami International Airport on Flight AA2174 from Caracas. My wife and I were pulled aside in the jet way by two OHS officials who were
chec~ing passports. They took us to immigration where we were admitted for 6 months as visitors. They Uien inspected our lugg39e and took my cell phones and my

I would like to have annotation put in my record so that I do not

Closed

encounter this type of issue and delay again when travelling as I do

wife's cell phone and I proviOOd them with the pass-d. They said this was a raodom border searcll and they also took my laptop. They lhen took us to a room and asked travel quite frequently to the US. Thank you.

about my banking activity in Venezuela and Colombia. I am a logal represeotative for a company which deals with financial transactions and they asked about a specific

company and wanted to know if I had sent money to this company. I told I had not worked with this company. I have accounts with WeUs Fargo and Bank of America: and

lhe Bank of America account aJlows me to make any kind o f wire transfer. Afte< a wtllle they sakf everything was tine but they kept my laptop and gave me a receipt. Th$
I Special Agent's name was f b \ f 6 \ ~nd he said he would call me lo meet somewhere and return the laptop. I have not heard from him and I have now returned to

Colombia, I atways have trouble getting boarding pass (domestic and international), subject to secondary screening and hours of waiting at port of entry. In this latest business trip to I am aware o f the challenges faced by department of homeland

Closed

Gem>any, I was selecte<I for secondary screen11>g 'wice. during re-entry, I missed my flight because I couldn1 get Ille boarding pass in time, on Boston port of en1ry, 1was security, appreciate their effort to keep us safe and bo<ders protecte<I.

questioned toe an hour. my luggage was screened a 1'>d they took my laptop. eamera.cetl phone inside their office for further screening.

But I feel like I am being profiled because of my national origin and

religion. I just want to know if any thing can be done (even on my

behalf) lo solve this problem,

I arrived on Tutklsh Airline fli.ght 005, from a 26 day ttlp 10 Accra, Ghana, v)Q Istanbul, Turkey. During a special passpon lnspectioo at the aircraft exit, CBP officers asked The officets were very professional throughout me screening ptocess Ck>sed

me to stand aside and wait while they inspect more passports because they needed to take me for further screentng. J was later accompanied by two officers to the

but I need to know why I was detained and screened.

baggage claim area to retrieve my checked baggage. While waitillQ for my luggage, an officer asked me question.s relating lo my travel Why did I travel and where I went?

Who I met aod what activities I engaged fo while abtoad. Officer wanted to know what I do for a living, my educational background, my family, my wife, friends, and

or~anizations to which I belong. My two cellphones where taken and inspected. and my carry.on lugga99 was g iven an extra screening. I did not find my checked in

luggage immediately. It was later found by Turkish a;rtine staff. After all ttige questioning by the officers. a phone call was made before I was released. Why I was detained

wa~ oot revealed to me. but I was c:ilven $n information $heet to make ttJ1s Of')lfoo inouiry, On Sept. 23. 20121 went to Vancouver International airport to fty to San Francisco for a customer open house in regards to plywood products imported into the U.S. from I am attending the Seahawks football game this Sunday November Closed offshore svppllers. I also planned on visiting other plywood distrlbubOn customers in the same area. For the open hOuse I had a tabletop display with atiendant samples 10th and had planned 10 take Amtrak to Seattle - but am wcrcie<l that

from overseas suppliers. I also had some samples from an Amecican mill that wanted us to djstribute their product in Canada. When reJ)<esentatives of the American mill if I get detained a t customs that I win miss the train so will probably

'o 'o visited our Vancouver o ffice they asked Canusa whether we could determine whether there was interest in their product fn Calffornia ~ and sinoe I was planning on

have to drive. As mentioned previously I am a Nexus Pass holder so

!ravelling to C..lifomia I agreed lileir requesl. We are aware that a Canadian oompany cannot sell American-made pcodvc's wi'h•n 'he U.S. and have no intention do have gone ll1roogh clearance for the pass. We had suggested

so - and have nevet done so pc-evlousl'y. The.customs Supervfsor was also f0<:ussed on the fact that our company sells thtough an American commiss.on agent In the through our lawy&rs thatmyself and the Presklent of my oompany eastern U .S. It has now been confirmed to us that Customs and Border Protection has no issue with this relaOOnshjp. It is necessary for me to regularly travel to the U .S. would be willing to meet with Chief~here in Vancouver but
on l;vsiness and I frequently auend ~altle Seahawks games (for which I have season tiCkels). On Saturday October 13, 20 12 1drove through the Highway 1761h Wok he advised that the best method of cleariflg my recon:t was 'hroogh

crossmg near Bellingham WA on my Nexus Pass - and was asked to come ln10 the office for questioning In regards to Information on my file. I was the only one

OHS Trip. I hope that I can recetve a quick and positive reply 10 my

questioned out of 4 Nexus holders in the car and the process took about 45 minutes. In response to my query as to whether I would have to go through this process on a request. thank you

regular basis - I was totd that I would have to - for the foreseeable future. Ca~d Products contacted our lawyer about what could be done to clear my record and

they spoke with Chlefca;;sz]at Vaneovver lnternation Airport. II was Chief LLhl!JwhO advised us of !his method of geltlng Ule problem resotved.

I I was sent to secondary inspection where an officer then took me to inspect my bags, took all my personal electronics and told me that he could see that i have had this
done tepeatedty in the past and it would take o/o minutes to clear me. my w ife and i sat with no explanation for 2.5 hours missing our flight home. Officer t h \ lthen came
out and said your free to go w ith not an exptanaUon what so ever for the reason lo detain us. 1his has happened repeatedly lO us!!!!

Closed

Starting from May, 2012, I am subject to secondary screening every time I enter the U.S. using my C1/D Visa or B1/B2 Visa and sometimes the o fficers search aJI o f my bags. oellphone contents, alld laptop contents

I work as a pilot flying for Egyptair, and I come at least three times a Closed month for the last sixteen years and this never happened to me before May, 2012. This wastes my bme becavse I only slay here for 48 hours leaving very little time to rest a fter twelve hours of ftyir>g. I'm a lways wearing my uniform and this insults me in front of my COiieagues especially that the officers never found anything against
the law in my bags°' my electtonic equipment. Also it costs me a lot of money because the crew bus leaves before I'm d one and I have to
lake a private taxi and pay for it

10/11/2012 12:00AM 10/1812012 12:00 AM 10/2312012 12:00 AM
1117/2012 12:00 AM 1117/2012 12:00 AM
11/812012 12:00 AM 11/10/2012 12:00 AM

TSA000866

(b)(6)

I am a Canadian citizen and I have been a resident of Vancouver, BC-Canada for the last thirteen (13) years. My employer, Critical Systems Labs (CSL), is duly

incorporated in the province of British Columbia. I have been employed by Critical Systems Labs since July 2006. CSL is an engineering oonsuttancy that provides clients

with OX4)ertise In th& specification, anatysls and vermcation of critical software-Intensive systems. CSL nas earned International recognition for Its expertise ln a variety of

tcchnok>gicany advanced domains including automotive systems, rail signaling, high-energy physics, defense and medical devices. In October 2011, my employer. CSL

was contracted by McKesson Medical in Westminster, Colorado, USA for ttle provfsion of training servioes in the area of safety risk managemenl for software·intensive

medical devices. McKess0<1 C010tado selected CSL beeause CSL. has been providing similar services to Ille brancil of McKessoo Medical Imaging In Richmond, BC-

Canada. OUr rote was mostly to help transfer knowsedge created in this Canadian branch of McKesson to another branch of McKessoo. Given that CSL had helped create
this knowledge foe the Canadian branch of McKesson. it was a natural follaw·on or our wont in Canada for CSL to be asked to share this knowledge with other branches of

McKesson. This c0<1trac1 included a series of presen1<11i0<1s on this knOWledge in Ille form of a 2-day lfaining ccMse on site in Westminster, Colorado. As part of tllis

contract, my employer assigned me that task of presenting this training course In Cok>rado and made necessary travel arrangements fot me, e.g., airline rnservation, hotel

reseNatioo, rental car reservation. Therefore on Tuesday, October 11th, 2011 I intended to travel from Vancouver, BC to Denver, CO to teach the training course. My

travel plans included a flight departing from Vancouver lntemati0<1al airPOrt. The planned dur.i\ion of my stay in C010tado was lllree (3) days. I thOughl I could enter the

USA thfOugh the 'VisUor for Business• type of visa (Bl I betleve). The US et1stom officer at Vancoover lntematiooal airport rerrn1H1 my 5il1rang~ and asked mo further

questions that have been fully documented in the 'Record of Sworn Statement in Administrative Proceedings' Event Number (1.., \ (t(\

did not have any

documents from either Critical Systems Labs or McKesson Medical with me on that day to justify this temporary visit to the USA. The custom officer concluded that my

business visit to the USA required an immigrant visa. As a result J was dooled entry to the USA slnce I did not have an immigrant visa. Following this failed attempt to

enter the US for this business purpose. CSL and McKesson helped me to put together a package for a non-immigrant TN Visa application. I received advice from both

companies regarding this TN application package The NAFTA oocupation that was selected for lhfs application was 'Computer System Anatyst' because this appeared to

the best match amoag the options ava!lable with the nature of work for CSL On November 4th, 201 1, I drove from Vancouver, BC to the Peace Arch border cros..o;lng

between British Columbia and Washington states. I intonded to apply for a TN visa that would then allow me to conduct the training session at McKesson Medical in

Westminster, Colorado. The US custom officer reviewed my application package and told me that the visa I was applying for would not allow me to perform the training

services that t intende<J to provide in lhe USA. I underS\OOd that the nature of visa I was applying for was not adequate IO< Ille purpose I intended. Following this second

failed attempt. McKesson Colorado and Critical Systems Labs decided jointly to terminate this small training contract. In this context, I stopped pursuing any related visa

application and I have not been trying to enter the USA for this matter any more. However aOO since these events, I am systematically sent to the secondary inspection

•r licalioo when I auempt entering the USA even for pleawre type visits as I have experienced In July of lllis year. With lllis

I hgpe to be able to address this situation. I

I typically enter the US a few Umes a year fC>t holiday trips. attending conferences ru>d f0t night connection purposes (b)(6 )

CloS<!d

Since 2006 coming back from KSA to USA JFK I always get stopped upon entry to US. two officers would be waiting for me at the gate and take me inside and I get questioned for at least 2 houlS and up to 5 houlS, My things gel ChOClced and my phone or electronic devices get taken to be copied an<! all my papers and documents get copied and wait for long lime until I'm cleared. With my domestic flights, My tlclcet 1s always having SSSS al>CI I get picked for extra screening by TSA with all my carry on contents unpacked and checked and I'm Patted down to be cleared.

I Was referred by Immigration officer to seconday screening since I was told that Ille name f b \C6 ) !appears In a wa1ch list. Was searched thoroughly bolll personally Shocking al>CI distressing experience - 4 hours waiting for clearance

and belongings inctuding electronk:s (camera. iPad, iPhone. Nook). After 4 hours of screening. I was asked if I had child pornography and fnspectors proceeded to search from other government agencies, without knowing why I was being

all electronic items for images which none were found.

subjected to such searches.

CloS<!d CtoS<!d

I atrlved on Delta Fllgh1 109 on 12 November 2012 from Madtid Spafn. As atways, I was sent to S&C01-.dary examination. During this examhiatloo I was approached by three "agents,"' one of which was agent~f ICE. I was sequestered with the three agents and interrogated. Many questions were irrelevant and I declined to answer them. My personal property was out or ~ during the interrogation and I protested lllat I did not like having my credit cards. etc., out of my sight to no avao. My ol&etronics: camera, moblle phone, AndtokS tablet, TomTom GPS and Kodak Playful camera woce detained Md I was given a receipt. I asked Agent~lf there was

1. Sinoe there was a "travel alert* on me. tnere was ample time to Ck>sed have a forensics expert standing by to look at my equipment. 2. I am not at all happy that my personal property was examined oulSide of my presence while I was being Interrogated In another room. 3. The<e

not a forensic person on duty and was told no. Agent Bailey also told me they had received a "travel alert" about me. I was told that they had up to 30 days with my

is no excuse for a thirty day delay for forensics m looking at my

equipment. I gave them the passwords for my equipment. It is now 14 days. I caUed Agentffi:\1,n ·15 November and he reminded me that ttley had up to 30 days and equipment 4. This constant harassment of me at border points must

lhat he would call me, I dkf not need to can him again. I work In the fT lndustty and am heavriycertlfied In security and know for a fad it onty takes a matter of hours to do cease! I n<:JW fear as if my human rights are being v10fated, stemming

a f0<ensic exam, and I gave myself a 5~hour layover just for this purpose. I need the mobile phone for my employment and have now had to purchase a second model and from the same treatment at the port of Mjami while I was working for

set it op just so I could do my job as expected. Agent[ZkS)nade a comment that my actions 15 years ago t\ave long-tasting repefcussioos I do not fee:J this was an

the United Nahons. I received constant harassment from those

app<op<iate comment nor dot feef this constant harassment at border points is warranted. The agents were othetw1se cordial and polite at all times. No fault there.

agents until the UN fi nally tetmlnated my employment and I now feel

this may happen again. 4. I am also going to forward this to my

elected representatives. I want this harassment to stop!

11/ 16/2012 12:00AM
1112312012 12:00 AM 1112312012 12:00 AM' ~ 112512012 12:00 AM

TSA000867

(b)(6)

n March 13, 2012, my name was flagged when I crossed the Canadian-US border from Toronto Airport. I have Ileen asked lo apply fOf a visa. I highly respected Ille

I This ls

(},V ,<;\

I am a Canadian Citizen and I have Closed

rocess and I followed it. In April 2012, my appUcation for a B·1812 visa at the US Consulate in Toronto was not approved under G22 1 of INA until the administrative

lived in Canada since 1988 after I left my home country Egypt. Please

rocess Is concluded. Around Iha end of May, I was Instructed to submit my Canadian Passpon to have the Visa but after a couple of days, I had been put agai n In the allow me to inttodtJce myself (see also my BIO). I am one of the world

dminrstrative pmcess In early June. In July 2012, I also applied for a TN Visa based on an offer from GE Global Research Center, AJbany and until oow, I am waiting to experts for thermal management of electronics. I have been highly

ave the administrative process to be conduded. My infoonation is as follows; My Passport Number. ~Date and Plaoe of Birth: I /1 \ I <) fJexandria, Egypt recognized w ith International awa,rds such as CaJvin Lecture Award

I illt ensh1p: Canadian Visa Application History: On Jul 12, 2012, I applied IOf TN visa
2 Visal /1 \ t c \ lat The US Consulate-Toronto.

/1 , / c \ !at The US Consulate In Toronto. On Apnl •th, 2012, I applied for 81 for promoting best eng;neering pracl>CeS across the word, Ufa FeUow American Society of Mechanical Engineers from lhe age of 46 and

Fellow in the canadian Academy of Engineering (the sister Academy

of the National Academy, NAE, of Engineering in Ille US). I have

been wotklng in Canada for mote lhan 15 years and have regularty

visited the US. as a matter o f fact; I have been approved for the

Nexus card as a ll\lsled traveller In 2010 On Ma~h 13, 2012, my

name was flagged when I crossed the Canadian.US border from Toronto Airport and Jhave been asked to apply for a visa. I highly

respected the process and I followed ii I fully understand lhal the

security check must be conducted to ensure a safe society f0< au o f

us. But Iam feeljng that the current process, which is in the eight

month, is preventing me from oontributing effectivety on my tectmical

professional actives In lhe American Society ol Mechanical

Engineers, ASME. and Institute o f Electrical and Electronics

Engineers. IEEE. Also, I missed my contribution in the current

product and technology develapmenl of GE in 2012. Therefore, my
ror contribution was limited only two patents applicatioos. J hope that

this matter can be resolved as soon as possible, so I can continue my

adding value t.o GE and Ille engineering profession, 1appreciate, ii

you can help me and clear my name.

n November 11 , 2012 f arrived at M IA Airport w ith my partner, ~ a U .S. Citizen, for vacation. Both [2i32Jand I passed through immigrations. separately, I have travelled to the USA before, and not had a problem with entry. Ck>sed

ul with no ;ssues. Passlng through customs, I was shullled Into secondary screening, ha<I my bags searched an<! was interrogated by the agent. The agent asked me my I did not bring wieh me papeoworl< that shows my worl<ing and living 1n

ocupatloo and looked at my business cards, laptop. etc. A;s a photographer in my country of Peru I travel quite a btl, ln and oot of my country, but I work and stlll have Lima. In the future, I guess I need to bring 11\ese documents to help

esidence in Peru. I explained several times that I do not live nor work in the US, but I do have famity alld my partner there. After much d iscussion, because I have a US clarify this situation.

hone number so as 10 stay In contact with friends and family here, Iha agent unilaterally and erroneously deckled lhal I must be wOfking on the US, and so <a-involved

mmlgratlons and denied my entry. After 26 hours of detention I was finally placed back on a plane to Lima. My family and partner were helpless to try ro assist mo, as the

ystem refuses to grant access in the customs area. My partner finally left after 3 hours ofwaiting, with no definitive word on what was happening. I was told I couJd

'voluntarily" return to Uma if I signed their (inaccurate} paperwork. a.nd my visa would be revoked, but I could start the visa application prooess alJ over again in Lima. If I

efused. they woukt al:so stamp on my passpott that I could not r~pply for a visa for five years. I had no choice but ro ret'um home, and I don't know if this Information is ven valid or true. As one can sae. my passport shows I have travallod au over the world. including the Caribbean, Europe and the US. I've a lways returned and worked

ack in Peru. Furthermore. I have respected and worked hard and within the rules aOO system of the visa process. I've never overstayed the visa or caused any reason to

ave the visa rescinded. Over the past two weeks, my partner and I have both tried in vain to speak to someone. ellhet at the US Embassy In Lima, or the Embassy in the

S . The automatic response is to pay money again, and then "we'll see whars going on·. I doo't even know if my vjsa is actualry invalid or not, as this has been a very

nfuSing alld rrustrabng evenl I do not wish to "start from scratch" again for a new visa, as I do not believe I have caused an issue to have the visa revoked in the first

lace. This information $erves as a formal request ot inquiry to perhaps redress ttus oversight. The paoerwork that I was rorced to ~n can be provided if this will assisl

I oo. I k>ok forward to any assistance you can g ive ln this matter. Respectfully submitted,

f b \f6)

I

wo OHS agents were waltlng fOf me at the hatcll or the airplane when I was about dlsembarl< the plane. The agents checked my Identification and my wije and lhey took In addrtlon to the above Incident I am always made to wail before I Closed

ur luggage as wen as my laptop. they took my laptop to another building. The agents took us into a holding area for approximately four hours until the officers came back board a air~ane to the U.S. while security checks are made. In

Nil~ my laptop and searched our luggage. While we were waiting officers asked me detailed Ques1;ons concerning where in Mexico we had stayed, Where I was working addiUon before we boarded our last night my WJfe (who Is a US

nd when we married. My wife and I were then released.

citizen) and I were issued '"SSSS" notations on our boarding passes.

Although the d etailed security questions are very frustrating this past

experience was extremely humiliating as my wife and I had just

married on 1110212012 and returning from our honeymoon wll&n we

were subjected to four hours of detention, questioning and invasion of

my personal property. I am requestffig that this not OCQ.Jr in the future.

I am wfttJng and able to undergo any necessary screening or

questioning by any agency so that this does not oocur in the future.

1. I am always subjected to Secondary screening at the immigration each time entering to the USA. Jt took at least 2 hours fof such clearance.Usually an officer will ask I am a Chinese, holding Malaysia citizenzhip and passpors. My

Closed

me casual questions followed by durabon of my stay, purpose of visiting USA, credit card informati.on etc. My finger prints were then being taken again. 2 .1 feel that I am religion is Buddhism and I am livillQ in Singapore for the past 12

eong discriminated Ch<O<Jgh a higher level of body c;lleck during depar11.lre al the airport despite See<orily omcer claimed that 11was a random e<:urlly cheek. I wOlll lhrough years. Pk>ase assist to clear me from secondary sc<een;ng at the

machine that blow out wind on me. all items in my hand luggage were put on further tesVcheck where an officer put a sticker on the surface o f my personal belongir>gs immigration. Th.an.ks.

nd ~alvzed it using a devic~ . BP treated me in an abuslve or coe~ive manner upon my last entry at Los Angeles International AirpOrt. 1arrived on 1211012012 at 8;30AM on American Airtlne Oighl I would like 10 know Why CBF> and HSI treated me in this manner,

CIOsed

'ji!\°0;:;00000 70 from Tokyo lnto LAX and was met by two CBP agents a! the Jet way. They escorted me to an office where t was Interviewed and searohed by the two CBP officers.

hey took my laptop computer anr nhone

I horn tp r ake oopies of the files and records. I then waited for another 45 minutes until Agent / h )/ 6 )

omeland Secunty Investigations_

__ \ _

_ showed up. He Questioned me for 45 minutes asking me very-personal questio~s about my life, and laler

utned me back to CBP. It took another 30 minutes untl1 they brought back by belongings an<' escorted me out 1JSt like every time I return to the U.S. from an international country, I am subject to secondary inspection, interviewing and extensive searching of my belongings. This I understand and extremeiy appreciate OHS's continuous efforts to Closed

ime was a bit different, as I was rehJming from visi ting a friend of mine in Paris for 10 days, two homeland sect1rtty officers were waiting for me as soon as I got off the keep the country safe. tllough I hope that you will take a closer look

lane. They guided me to get my luggage before they hltervlew me. I must say that all th.& officers that we re lnvol\fed In lntetviewi.-.g me 0t searching my luggage were Into my files and hope that you can detrermine that I don't need to be

ery nice and courteous. I got interviewed, my luggage were searched, my laptop a:nd iphone were rakon for a 1·2 hours for electronic media search.

extel\Sivety interviewed and searched oo every re·entry to the U.S.

11/28/2012 12:00AM
121212012 12:00 AM
1213/201212:00 AM 12/1112012 12.00 AM 12/31/20121 2:00AM'
11612013 12:00 AM

TSA000868

(b)(6)

SINCE I WAS WAS CHARGED WITH RECKLESS ENDANGER 2, FLEEING OFFICER 3RD, AND RECKLESS DRIVING; AND AFTERWARDS THE CHARGES WERE DISMISSED IN COURT AND INSTEAD I WAS CHARGED FOR FAILURE iO COMPLY AND FAILURE TO YIELD TO A TRAFFIC CONTROL DEVICE TO WHICH I WAS SENTENCED TO A FINE, I AM SENT TO ADDITIONAL SCREENING WHEN I GO THROUGH PASSPORT CONTROL.

THE COURT CHARGED ME WITH TWO TRAFFIC VIOLATIONS, I TRAVEL A LOT ANO HAVE BEEN COMING TO THE US FOR 40 YEARS, I NOW AM MARRIED TO A US CITIZEN ANO AT PRESENT HOLD AN 01 VISA STATUS, I HAVE NEVER HAD ANY TROUBLE WITH THE LAW YET THIS ISSUE MAKES ME AND MY WIFE LOOSE CONNECTIONS ANO CREATES STRESS ANO ANXIETY. IS THERE A WAY THIS SITUATION CAN CHANGE?

Clos<!d

I am an Australian passport holder , designated as C .E.O. & M.D. of lnfiniti Retail Ltd. -Tata Group Company in India. My work takes me to places and I keep travelling Just for you infonnation, as like fn the past. I have always been an

extensively to both Asian and European countries for official purpose. I nave never faced any problems at lmmigatiocis with any country, except United States. Seing

Invitee from wortd brands like Microsoft, Intel, Oracle, TCS etc to

associated wi1h Elec1tonlcs business and headlng one of Ille leading electronics chain (Croma), I keep travelling to US for attending Conswner Electronic Show I Nadonal attend the CES I NRF event I will be again travelling 10 US rot

Retail Federation whicfl ls held annually in Las Vegas and New York respectively. Everytime I arrive US, I am harassed at the airport and questioned for more than an attending Blackberry Experience Launch Event which is scheduled

hour. Their passport scanning system shows that my passport had been stolen ear1ier, wtlich is the information they reoeive from Australian authorities I Please be

from 30th Jan 2013. Can you pis help me in making my trip to US

Informed, that my passport was never stoten but somehow the US, Australian scanning system flashes otherwise {Although I have till date faced no problem white

hassle free.

travelllng to AustraJia). I have written to the Australian Consulate about this problem, to which effect they have issued the attached tatter which I carry along with me

everyt1me I tty to U.S., but all in vain I Can you please look into the matter and advise me hOW' should I go about resolving this problem?

Cfosed

I was sent and escorted to secondary. the officer that escorted me told tile other officer that I was a code something, then the officer in secondary told me to get off of the Also lhat day on 111 1/2013 when they searched my car l believe they CJosed

car he handcuff me and took me into their office, he repeatedly asked me if i had something in tho car. Th& officers in the office fifed oot my information in a paper and the also broke the handle to move my seat. T he next day I ~ossed again

also searched my body. No one told me what was going oo or why i had to go through this unconfortable process. After they searched me al'ld also searched me they 1/12113 around 11 ;OOpm and I ask if they cou1d send me to

eseo<ted me back to rny car and they let me 90. I again asked what had happen or why did lhe y detained rne and worst why did they hand cuff me, but they said there seoondary to speak 10 a supetv1s0< about this issue and they did. I
I was nothing going on. I live in mexico i cross evory day in the passed 4 months they have send me to -secondary at least S times for no reason 2-0f them cause me to be speaked to officer supervisOI / 1-\ / c \ i he fust gave me a

late at work. r j ust want to know what is going on.

comme.nt card and told me to send it in but turns out the card has no

Where to leave rny name.So i want someone to check the cameras

and audio of the day I was detain so If the conclusion is that my car

was damage during the inspection i would like to get it fixed.

My wife and I are lifelong Canadian citizens, bom and raisad In BriUSh Columbia. 1n 2009, we sold our condo In Burnaby. where we had lived and worked almost all our

lives, and bought a small publication in Kamloops, BC. which required us to relocate there. My sister, who also lives in Kamloops, told us that their neighbour, who

wintered in Mexico, was iooking for housesrtters to watch their property while they were gone. We thought it would be tile perfect opportunity to get to know the city and

ateas fitst befot$ buying a new home. So we agreed to housesit and roo ted a PO Sox for our business mall. Thls nousesit end ed up teadl~ to other such oppottunJties In

Canada. the U S and Mexico. Since we ran the publication from our laptops, we figured it would be easy enough to work from anywhere. And, in between housesits, we

live with my parents. Since they are elder1y, they rely on us for help with yard work al'ld house work, which we do in exchange for paying rent. When we attempted to cross

the Pacific Border C<0ssing (Trvck Crossing) on April 11, 201 1, for our first US hO<Jsesit In Seallle, Washington, the border agent asked us the P<Jrpose orour trip. After

we explained our intention to housesit (for free, as thore is nevor any money offered, since the arrangement is free hoosesitling in exchange for free accommodation) for

two weeks the agent directed us inside. We were questioned for several hours, photographed. finger·printed and sent back to Canada. The guard was likely suspicious of

our Situation because oor address at the time was a PO Sox in Kamloops and our passports still reflected our home address in Bumaby. Thinkiog th$ w~s a on&-time

anomaly, a year later, on May 1. 2012, we attempted tov~slt famny In Bellingham, Washlngton, using the Huntingdon Ccosslng. Wo were again directed inside, questioned

again al length, photographed and finger·printed again, and again denied entry. Frustrated. we decided we would no longer attempt to housesit in the US, and stick with
Canada and Mex.ca. This is or'lly slig11Uy inconvenient as we musl now use air'iines that do flOt stop in the US en route to MeJCico. It is also unfortunate that we can no

longAr visit family In the US (one sister In Bellingham, another in Sacramet1to) or stay at my patents and brothers vacation pcoperty In Glacier, Washlhgton. As

inconvenient and unfortunate as this is. we could live with it. But now, my brother..fn· law, wflo lives in Bellingham, has been diagnosed with terminal cancer. We woud like

to visit him while Ile is stiij alive, and, \\tilen the time comes, to attend his funeral. We feel we have been unfairly banned from the US. We have committed no crime, we

have no intention of working, IMog or studyfng fn the US, wo simply have an unusual lifestyle lf'I that wo am seml-cetfred and uso housesltting as a way of ttavehog without

paying for accommodation. Although we do not have a steady income {we have since sold the publication), we do live on the proceeds from the sale o f our condo, and we

hr pick up the occasional freelaoce work as writer a~d photographer. r olb jnq ahrn if I ISs:::::::a' a nv k jnd gf risk allowing us to visit (amity (now llfgent} in the us. We

J...!.;1..)...(,.. tespectfully request that the ban on our entty be hfted. Thank you,.__ ______

§..}...__ _ _ ___,_

Ck>sed

Upon retrurning to US from a famjly vacation to Guatemala, My husband and 3 cl\itdren and I were met were met by an airport officer in Houston. Texas. ·without a word of Over the past sevetal years I have had my boarding pass branded Closed

explanation, he led us, through the airport hoJding and interrogation area. We were separated and individually interrogated... including my teenage daughters. All our

SSSS, thus. I can never get on a plane without TSA clearance and

luggage was searche<!, all our papers were oopied·-lncluding newspapers'"" had picked up in <XJr llavel•. Our phOnes and elect<0nic devices (ipad etc,) were taken,
searched and all Information was copied)-aJI this without any ox:planatlon or accusation. We were advised if we refused such search, that we would be lndeflnltety

special checking or my luggage wt1ich lakes at least 45mlnutes to 1 hour at the very least. Because of these delays, I have missect

detained. My daughter went t o use the bathroom which had no door. and a camera was aimed at Iler while slie urinated. When w e were finally altowed to go, we missed several flights. Once, I was taJ(en off o f a flight a fter being seated,

our connection flight to los angeles. We had 10 literally and had to rvn from gale to gate lo find •stand·by" sealing. Running through the ailpon is especially difficult for me because they needed 10 do a "seoond" Clearance. Yes I missed lhal

as I have bflatecal hip replacements. We were literally treated like •cfirr worse yot like "criminals" wtien rfH}1l tering our home countty. As a physician an<t an academic, my fl~ht too. I novor complained, however I fee1 after the Houston

husband and I are model citizens wtio pay taxes and follow rules. 1do not wish to have another experienoe like the that ever again, when returning home to a Jand of

incident l must speak out and request Redress. as this lunacy is now

democracy and decency-·from foreign lands.

affected my children. When My Daughter Narineh tried to board a

plane 10 Berkeley the following day, her ticket was branded SSSS

and she was detained and her luggage searched, etc. Like a virus the

SSSS ts now a problem for all of us. Please help!

111112013 12;00AM 111812013 6:08 AM 1/19/2013 8:55 PM' 112212013 8:13 PM'
112612013 9:27 PM'

TSA000869

(b)(6)

I am repeatedly stopped by CBP when enteting the U .S. and typically delayed a minimum of 2.5 hours and a maximum of 5 hours. The first incident happened in Fall of I dont know if my name is similar to that o f a criminal or if this is some Closed

2012 when 1entered the U.S. by car al the New voa Champlain crossing. twas asked to step out o f my vehic&e and handcuffed based on the fact that I was driving a

kind of racist attack on people of Arabic descent. Regardless. I was

potentially stolen vohicie. I was in a pmperly registered vf)hicle registered in my name. J was de1ained for 5 hours and asked questions such as "What is your invotvement bOrn In Canada at1d have never stepped foot ln the Middle East I am

in the Arab Spring?" and "Have I sent and to whom have I sent money in re ference to supporting the Arab Springr These questions were based on the fact that my

posilive lhat enough searched have been done on my identity in order

familys lleritage ls Egyptian. I explained to the officers that I had never stepped foot in the Middle East and have never partidpated or supported any wars. I was asked tile to clear my name and assign me a redress number.

same questions over and over again by d~rerent officers over the span of several ho<HS. My entire car was searched. my background was searched, my laptop was

searched. FinaYy, I was told that 1would be let go as sooo as the CBP was able to get my car keys out of my trunk... because... they accidentally locked my car keys in my

trunk. Subsequently, I have traveled multiple times by Air. When crossing the border a t the Airport I am a.tways stopped for Secondary with Border Agents and an SSSS

appears on my boarding card which exposes me to additional scr\lliny by TSA employees. My last trip was from Montreal to New YOll< City with• 2 day lay over and then

from New York City to Tallahassee connocting lhrough Atlanta. On this 1tip, I was searched by TSA as a SSSS. Then, I was stopped by Border agents in Montteal and

interviewed for 2 .5 hours. I boarded my flight and when I landed in LaGuardia (NYC) I was met at my gate (when deplaning) by 2 Federal Officers and 1 NYPD Officer for

an ad<litional interview. Two <lays later when I returned to the Laguardia to go to Tallahassee I was once again searClled by TSA unoer the flag of SSSS. Wilen I went 10

boatd my plane TSA was a t my gate to search me again. I flew to Atlanta where TSA was at my gate (when deplaning) to search me again and then they appeared a t my

gate when I was boarding the plane for the last leg. In all, on this particular trip I was interviewed and searched 7 times. lastly, on this last trip, I asked a Federal Officer

why I was being questioned so many times He responded by asking me where my family was from. When I told tum "Egypl" he replied "Oh, thats wh)f'. I would really like

an explanaUon to wtiat this statemeot meaos. exactly.

Was picked tot additional check, my b&gs were checked and screened and oothlng was found, was taken Into a different room for additional check and all my
possessions, electronics devices, handbag were checked and tested, I was being questioned by about five different officers at the same time, spoken to rudely and constantly beillg told I was lying and words being put in my mouth, for every question I was asked, it was Jnterp<eted the way they wanted to hear it. they practically asked
and answered their own questions, tasked the rea$0n why this was going on and how twas bemg intimidated and viotated and was told that as a visitor, I have no rights
and was subject to any checks 0< questionings, I did explain that I knew that as I am well travelled and mainty to the USA and have never experienced such rudoness and
inpoliteness in my entire life and I poin ted at tfle sign that says we wi!J treat you with respect and caution, oon of wtlich I go t and they just laughed n smocked. it was an
humiliating e><pe~ence for me, one I Wlll not forget in a hurty, after it all I was denied enlty, my estacancelled and was further humiliated by being pul in a secvnty van with
lhree officers wilh my belongings and taking from one terminal 10 another as they dkint even have the Information right as to what terminal and alrline they had booked my return, I have never felt so humiliated in my entire life. I am a mother, a wife. a daughter. a sister, no courtesy was accorded me in anyway. not even a simple explanation
as to why I was being denied entry or why my esla was being cancelled, furlherm0<e. my passport was stamped, they au seemed like they were having a fun day at my expense, If anyone had told me a slmllar story I wouJd have though1 it was made up but I can d eflnltely relate, the constant you ate lying. tell tne truth, I have no reason to lie. t answered all questions according to my ability and in all honesty, I have been going to the USA and so many other countries an my life, I have never encountered
anything so shocking a!Xf humiliated. I felt so violated. they had aU my prints taken. my pictures taken. passing derogatery comments about me being on the dole, i really re1t hke it was the darlc age all again, for the firs1 ti""! In my entire life, I feall really descrlmina1ed against and I am not one 10 feel that way as I have mixed and hved with all
races and colour and do not play th.a race card, they had mo in holding for hours like a common ctimina1. I do understand that tfl.ey are doing their jobs but I belie-Ve w ith every job, we are allowed to use our d escretions and also to treat people with respect.they showed non of that it was a very disappointing experience.

CloS<ld

PassP.,rt Number! (b)(6) b n !his day I had a same-day Reium-1tlp Frankfurt-Ol>artone-Frankfurt with US-Airways. In Frankfurt I received both Boarding Passes- for

CloS<ld

the Inbound and outbound flight and I also had a confirmed hotel reservation for tile night in Charlotte. On my Boarding Pass to Charlotte I had "SSSS". After passport

oontrol in Charlo tte. f was asked to follow 2 offioers in their offioe. They opened my lugg age, looked in my mobile phone and my laptop. They asked me things like: "Have you ever boon In Syna?" or "When was your first Visit in the USA ~hat have you d one during this thne?" They took plctutes and hand-prints o f me. Afler some hours

they stamped my passport and wrote: "Escorted back to plane byl.LhJNOone o f the officers explained my why thts screening was happen and I was not allowed to

phone the German Coosulate or Embassy!

I movAd to US in 1990, and been US citizen since 2011 and currently working a t one of the la1ges1 \'later u tility as an IT executive. In the last 20 year I have been travefin·g Since. I with my family are planning lo travel overseas in the middle of Ck:lsed

within the states as well as overseas for business and pleasure. Recently years I have traveled to Asia as well as Europe for business and never had any problem either the Marcil, therefOf e I humbly request that you kindly expedite this

leaving US or coming back. Unfortunately my most recently, !rip 10 Pakistan in July 201 1 was not a present experience. On tills trip decided stowed-over for few day

request, f po$Sible. I hope lllat we do nave 10 go tltroogh 1his

,transit In Saudi Arabia to perform Ummra (Religious Obligation. paying visit to holy shrines). On June 2$, 2011, when I arrived at the Regan alrport, Wash\~ton, DC to experience again. Thank you very much In advance fto your help In

catch my connecting flight to New York, I was identffied as one of the candidates for secondary security screening (First time in my life) and had to wait for a long time this matter.

before permission was granted for me to board the plane. Same process was repeated a t all the connecting airpor1s and I was always the last person to get on the plane

On July 7, 201 1, I was schedule to leave from Islamabad, Pakis1an airport to get baek home, US. When I arrived at the Islamabad airport, I was denied the boarding and

told that clearance has to be granted from US before boarding pass be issued to me. I waited patiently f0< hours and hours and now it was getting closer to the flight time

and I still did not have my boardfflg pass. On the other side o f AUantic, back OOme my wife, who was pregnant and expecting del.ivery of our second C;hikS in few weeks,

was waiting and worried why I was denied lhe boarding and thought what If ca1\.00t be with her in the delivety room was unimaginable. At the end after waiting for a long

time, I was granted permission to board and the plane left for Dubai. At Dubai not only I had to go ttvough the extra security screening a t every security check. \/Vhen I was

seated in the pfan. the staff approached me as asked to hand-over my Passport and it was brought back to me only few minutes prior to the take-off. On July 7, I arrived at

•he JFK aJrport and was greeted by two border proloction officers just o.itside the plan door and wa.s escO<ted 10 a special area ~nd was kepi there f0< 3-4 hrs. During the

detention 1 all my luggage was searched, my electronics (ceU phones, iPad) as well as my credit cards plus other bmonging. books, notes. documents was taken into the custody of the airport o fficiats and taken away for few hours. In addition I went troughs detailed questioning session by one of the officers and my answers was recorded

Into the system. When releaS<ld after 3-4 hour. I nave already missed my connecting Oight to Wa$hington, DC. In adOiliOn most recently when I traveled to speak at

confernnoe-s few times, I had to go through the -same second ary security scrnentng and clearance process.

1/2812013 8:05 PM
1/30/2013 10:42 PM'
21312013 9 :42 AM 211112013 9:54 AM

TSA000870

(b)(6)

On 7/13/2012 my brother in law. ~

(b)(6)

! was retumir.g to his home in Mexico after being with me and my family for approx 3 mths. Having his visa laser

and permit(l-94) that w-as granteor 6 mths in El Paso Tx or1 of Entry, he stayed with us in our home in Carfsbad NM. During his stay he traveled with us to various parts

ot 111<> USA, Including Ruidoso, NM, New York, Connellcut, Las Vegas NV and the 17{,Vay on. This was his first t•me in the U~ a wonderful time vlsl1ing but

upon returning had a hooible experience with CBP at the Presidio TX Pon of Entry.

purchased a ticket wi th Transportesl.1.hl!..6.J feaving Ca.rtsbad NM on

07/1212012 and to arrive in Chihuahua on 07/13/2012. He has a business Uiat he has in hihuahua Mextco and needed to return. Upon arriving al ~ · io Port of

Entry and prior to ent i M •I

was returning his 1-94 (3 mths ea~ier as was to be returned In Sept 20t 2)as he was lnf0<med to do so

as

questioned by

'\( h '\. (h).( , as to what he was doing in the US ~od by saying he was visiting family. The officer asked If he a wo ed while

)f} told visltng us and

uld answer "no". The o fficer then went on to scare L.LblLJby saying cameras were on and recording him and he should not lie about

working. The officer also said he shoutdn1 lie to the United Stales government. Jonathan k-ept tellu>g him he d1dnt WOii<. During the lnterrogaOon) ~1'

him he

helped us with some painting and the officer lhen told him he had oommited a crime by W<>fklng b&cause he had accepted a small cast\ gift my at er a gave him for

helping us paint. This was a g ift o f appreciation and absolutety not a payment for any work, as he did not work at all while here. Tile CSP officer then detained Jonathan

and coerced into admitting to w0<klng, wtiioh he did not do! Aoe0<d1ng to Form 1-275 (Wilhrawt orAppti<:ation 10< AdmisSion) he was applylng ror admissaon into the US.

This Is false. He was <etuming to his jOb and home In Mexico. The form also states he falsely r&presented himself as a nonresident alien visitor to US. He was visitlog and
he did have a valid Visa Laser and 1~94. Jonathan was arrested and coerced into stating he was wor~ing and jn tac1 n:Jer did during his visit The officer scared him by
stating he oould go to jail for a toog period ol lime. This is against legal righlsl We did write a lett"' to_ f'h\ft:\ _ or1 Direct<><. in Sept 2012 and have had no respo1'lse. This ls dea~y against civil rights and 1mml9ran1 rights to treat someone like that and make them lie. It Is ethically wrong.~aser Visa was ~ncelled

and taken away. We then put in a complaint with CSP and asked to do a internal investigation of this case and recieved response from Officer Balerf to p rocei d with a

redress thru OHS Trip. We request ttiat his visa laser not be cancelled as he d id nothing w rong. On the contrary the officer d id do wrong by ooercing fh.\( to lie if not

he \vootd go to jail. We ask for yoo assistance and attention In this matter as ft Is greatly appreciated.

b£~~~) I My husband,I
a control number 1s 2168/ ~

had fifed a redress letter on January 22 of this year outtJning our probtem with ccossing the border into the US. His assigned
hoped the redress process would i!'lclu<fe me, but I think I might have to start my own file. So. Ill res1ate the situation again and perhaps

have you asstgn me my own control number. My husband and I are tifelon9 Canadian citizens, bom and raised fn British Columbia. In 2009. we so~ondo In

Burnaby, wtiere we had lived and worked almost all our lives. and bought a small publication in Kamloops, BC, wllich required us to relocate therel1.hllsi.ster. who also

lives in Kamloops, told us that their neighbour. who w intered in Mextco\ was looking for hoosesitters to watch their property white they were gone, We thought it would be

the perfecl opportunity to get to know 1he city and areas first before buying a new home. So we agreed to housesit and rented a PO Box f0t our busutess mall. This

houseslt ended up loading to other such opportunities in Canada the US and Mexico. Since we ran the publication from our 1aptops, we figured it would be easy enough

to work from anywhere, And, in between house.sits, we 1ive withi f i : lparents. Since they are elderly, they rely on us for help with yard work alld house work, which we do
Instead or paying rent. When wo attompted to cross tho Pacific ~ Crossing (Truck Crossing) on April 11, 2011 , for our first US houseslt ln Seattle, Washington. tile

botder agent asked us lhe purpose of our trip . After we explained our intentioo to housesif (for free, as there is nevor any money offered, since the arrangement is free

housesitting fn exchange for free aocommodatton) for two weeks, tile agent directed us inside. We were questioned for several hours, photograptled, finger·printed and

sent baok to Canada. Tlie guard was hkety suspicious or our situation because our address at the time was a PO Box in Kamtoops and our passpO<ts still reflected our

home address in Burnaby. Thtnking this was a ooe~time anomaly, a year later, on May 1. 2012, we attempted to visit tamlty in Bellingham, Washington. using the

Huntingdon Crossing. We were agajn d irected inside, questioned again at klngth. photographed and finger-printed again, and again denied entry. Frustrated, we decided
we would no 1onger attempt to housesit in the US. ilnd slick with Canad.a and Medco. Tttts is only~ inconvenient as we must now use alr1ines that do not stop in the

US en rout& to Mexico. It Is also unfortunate lhat we can no &onger visit farnlly in the US or stay atl...!.!:Jparenls and brothers vacation property ln G lacier, Washington. As

inconvenient and unfortunate as this is, we oould live with it. But now, our brother-1n·law, who lives in Bellingham, has been diagnosed with te1TI1inal cancer. and has been
given three monU1s lo live. We woutd hke to v1stt him while he Is sbll alive. and, when the time comes. to aUend his lunerat. We reel we have been unfairly banned from the

US. We have committed no crime, we have no ln1entlon of working, living or studying in lh& US. we shnply have an unusu.al lifestyle In that we are semi-retired and use

housesitting as a way of traveling without paying for accommodation. Although we do not have steady inoome (we have since sold the publication), we do live on the

proceeds from the sale of our condo, and we pick up the occask>nal freelance wont as writer and photographer. Nothin; about us should signaJ any kind of risk by auow;ng

us to visit family (now urgent) in the US. We respec~ully reques1 that tho ban oo our entry be lifted. Thank yoo,I

_ b \16)

I

Closed Closed

I was traveling from Houston,TX to Sacramento,CA by American Airhnes on Friday 211512013.and was llOt able to print my boarding pass from home (been the case for Whenever Im coming back to US from an international destination, Ck>sed

the past 6-7 yoars) and after prlntlng it al tho airport kiosk, SSSS was printed In bold on the boarding pass (AS the case In past 6-7 years) and was chosen for additional two US Immigration officers are always waiting for me on the gate of

screontng (As the case in past 6· 7 years). Same thing happened in my flight back from Sacramento to Houston o.n Sunday 211712013 on US airways This happens au the arrival and escort me to the immigration center where I spend 1·3

rime in my domestic flights.

!lours (As the case in past &7 years which started with 5-6 hours). Alt

my personal items and belongings get searched, my phone and

e lectronic devices are taken and I dont know what happens w ith them

o r the information on them and I get asked same exact questions

ev~y time then the officer hands rne the regress form. I filled 1t here

on November of last year and stJll dld1l t ge1 any response. t r&oelv&d

an e· mail that my request was processed and when I entered my ~ress number, Iwas !Old tha1 I should receive something"' the mail
but thls dldnt happen as or yeL Thank you tor leltlng me know wha1

should I or Shouldnt I do to change this sftuation which causing, is

causing and oontinues to cause me and my famity great discomfort,

lnconvenleoce and frustraOon. Thank you so much for undEK'Stand1ng

and fot expediting my request

I have been IM ng in USA since 2001. Every time when Ihave to go out o f USA or come in to USA. I have to face additional screening, which always causes me and my Please oote that I and my family are extremely law abiding citizens C&osed

farnily to miss the flight. I have been screened countJess times during my international travel and every time we have missed the ftight. My family (my wifel It..\ I c \ l and love this country USA as much as any patriotic American. The

and son) and myself have to go through tremendous mental torture during this process. Note that twas travelling to Canada on a vacation with my ramily on May 25,20t2 travelling e>(l)Onence IOI myself and ~~ram1;(my wireCZhSJ

an and coming back to USA on June 7 , 2012. At the M IA airport as J was boarding the flight I was stopped along with my family and was told I have to go thcu additional

c::a3Z)and my son now 4 yr old~ t \1~ lhas been getting

screening pius I will miss my flighl I fully cooperated with the authorities. however, note that w e had to sit in the room for neal1y 8 hours with my 3 yr old son. Eventually in horrendous. Ptease note that I mY3mF fiave always fully and

the morning at 4 AM they cleared me and my ramily. However, they did not immediately return my electronic media (2 laptops) and after appro,. 4 monU1s when I received unoondi6onally cooperated with authontles 10< the 1as1 many many

them, they were broken and whoo I dalm&d the damage, I was denied the compensa1ion. Similar addltronal screening happened when we were comJng back from Canada years. We want to uavel without this pain so that ou' rravelllng plans

on June 07, 2012 and missed our ftight. This is just one jncident that I have explained. I have been going lhru this o rdeal every time I go out o f or come into USA

do not get messed up due to additiooal screening. Please conslder

the ract that my ramily and my additional screening has been

happening le>< many years and we have ALWAYS folly coope<aled.

Please take into consideration mine a.nd my famiJys extremely

cooperative and good behavior and I respectfully ask the autliorities

to remove my name a 1'>d my wifes name from the addit.lonal screening

tis.t Ttian.k vou._

2/15120131 :27 AM 2/16/2013 5:16 PM 2/24/2013 3:28 PM 212412013 9:07 PM

TSA000871

(b)(6)

On December 12, 20121 was traveling with my family from Venezuela to Fort Lauderdale making a stop in Aruba, after I had placed my hands on the Device the

I want this jssue resolved at once, is a very uncomfortable situation Clos6d

immigration officer start asking me the following questions; Have you ever had any problem in United States? I was totaUy surprise from the nature of that question, and and one more lime I have not committed any crime here or anywhere

my answer was No Since t never had any problems ln United States nor in any other countries. The immigration officer told me here on my computer Is showing me that In the 'WOl1d. Sincerely Irene Mora

you had a problem I reply back to the officer telling her No. I have no1 had any problem on United States The officer asking: Have you tried to stayLilegally in the United

States? My answer again was No The officer ask; Have you ever had any kind of problems with the United States Polioe? I was shocked by the Immigration officer

Qu<l$1ion, end one more time my reply was NO These quesbOns were repeated over and over again for 45 minutes approx.Then the 1mmigrallon oflioer was asking me you

have to hetp me and my answer was how I can help you with something that I dont koow Then the immigration officer typod something on the computer and finally I-et me

continue with my flight to United States. On February the 12,2013 I flew from Venezuela to USA.and one more time I was stopped by the immigration officer bu t at this

time they sent me to a room and holdlng me for abovt 2:A5 min, asking me agarn the same questions above mention <:tver and over agam. Then the immigration offioer ask

me what happened on 1965? I answer back 10 lhe immlgrallon officer I don! know whal happened on 1965

I I i$J (b)( My name is {/a;){6 ) My US Passport r\\lmber

Pvr~r 6 ) 11have been employed by American Airlines as an lnlernational

I FllgM Allendanl for over

34 years oow ana 8n employed as such without so much as ever having been fined by USCBP for possessjng even an apple, much less anything else. and yet my last

CIOsed

"30 something" work trips in a rem have seen me be stopped by USCBP upon my every •re·entry" into tile USA, then detained for upwards of 2 to 3 hours at a time by

!hem, while they process my doc.iments, search my bags, and on one occasion, even my per$0n. I ~now this is Iheir righl and Illa\ they are doing their jobs and Iha!

anyone is subfect to beu~ randomly searcOOd. etc.• but what I am being put through Is nothing short of harassment and now my reputation at work as welt as my

emotional and physical llealtll is being effected by it and so I am finally writing you in !lopes that you can put a stop to me being treated so. A little background as to how

thiS all s1arted Is in order... Several m[(~' 1~> 0, and just after I began beillg stopped, deleined, ~arched, etc., I was given a place of plain wl\rle paper )llWSCBP Agent

f 'h\ f,;\ Mlh lho hand wrlnM name

n II and 1he coll phone number,! t t..v '"' ! and told Iha! I woukl oonllnue 10 slopped unlll I spoke wilh Lil>l.l(Special

Agent~f the FBI) I phoned llim that very same morning and while i had been up ~u night and still had a 3 hour drive home to contend with I still made arrangements

to meet with he and his partner at MIA International Airport later tha t same day. In my "1ntervieW" with them I was told by Special Agent Beck tllat my name kept coming up

In his Investigation Into some Amarlcan Alrlioos crew members as someone WOO predominantly flew Americans Deep South routes, that he was investigating an

electronics smuggling ring invoMng AA Flight Attendants who ffew these routes, and he also asked me to tell him whatever I knew about such a ring (wfljch was then and

still is nothing.) I told him then that all I know are rumors. That I had never been asked by anyone to pa,rticipate in such a thing and that I do oot know anyone who does

sucll things. Agen(filasl<ed me to give him some names of people I usually ny with. When I lolcl him I didnl !eel comfortable doing Iha! as it mlghl Imply guUt on !heir

parts Ile became hostile and threatened me. He told me he couki make my Ufe very difficult (and I have every reason to believe he since has.} He told me then that I was

on the USCBP "hsr because he put me on it and that ONLY he can take me off? He talked aboot the Patnot Act He said the smuggling ring was smuggling infoonatlon

out of the US that was inlended for International terrorisls. He implied I was being somellling less lhan a good American for failing to be able to help him. Today I, tn a last ditch effort, I toxted Special Agcnt~nd asked him to please take me off the list. I told him I dfdnt want to have to make this report. He phoned me back (twice) and

told me HE HAO taken me off the list. that he had cleared me o f any wrong doing some time ago, and that NOW I am on the list because USCBP. (the very people who

keep 1et11ng me they have nothing 10 do with ll1is and that their hands are tied unlil !he FBI says to let me go) !lluSI still want me there? He also tokl me it might be because

his department and tho USCBP at MIA lnlernallonal Airport havent been getting along very well. REALLY? As I have slated, my health and p<ofessional reputabon are al

stake here. This is my career. I am god at and love wflat i do. I am also the sole support of my elderty mother and we cannot afford for me to be sick. I commute a fter most

f 'St ol my !rips 137 miles by motorcycle 10 LaBelle, Flol\cle, Thats AFTER 8 to 10 h0<11S of working on an airplane, AFTER ~veral time zone changes, AFTER all nigh! llying,
all that is foUowed by the sttess of me never knowing 101' sure how I will be welcomed back home th p 0000 p!d 1 or how long It wfll take for me to get out of

Immigrations I customs on any iven momirg is quite hones taki a real toll on me. Sincerely,

Attendant61716. US Passport ( J.,\(,;\ E-Mail:

( h)(6 )

(h )(6 )

American Airlines International Purser I Flight

' receiv&d my green card In June 2012. In August 20121 wont to visit my family in Kazakhstan and on the way back to NY wtiile clearing the custom.st had ro go through

an additional screening. It was ok for the first time because I thought it was my first re·entry in the US since I became a green card holder and I considered it a normal,

usual procedure wtiich I need to encounter once. However, it wasnt over. In November, 2012 me and my husband went on vacation, On the way back, going through the

customs again I h.ad to face addiuonal screening. But it was much m0te annoying that time. I had to spent an hour waiting for my turn to be screened at1d meanwtlile I

wasnt able to let my husband know what was going on, because it was not alk>wed to use any mobiJe devices. So it was a very stressful experience for me and my

husband. When I asked the officer what was a problem and why it happend to me tor the second time in a row. he said, I had some note on my record from SEVIS whi_ch

requires additional screening. As soon as we got home, I ca.fted SEVJS and they didnt find anythtng wrong with my recotd. They advised me to contact OHS and file a

redress. I hope you win be able to find out wha t is wrong with my record and will be able to avoid this stressful trips to a screenin room in future. I a reciate our hol

very much. ti you have any additional questions. do nol hesilate lo oonlact me at any time, Thank you in advance,

( b)(6 )

In 2009, while I worked lot MlctOsofl, I had a !rip 10 Adanla for which I needed 10 apply for ESTA. Dvrlng ll11s appllcalloo I us6d my arrow keys on my keybord as lho S<:tol~ Thank you In advanoo. I will travel lo !he USA UP<'oming summer,

function of my laptop touchpad was broken. With filling in the (crucial} Yes/No questions, apparently the last question switched to yes (this is what was told to me) , causing from July 4th until Ju\ 25th visiting the West Coast (LA. SF. etc)

my ESTA application to fall. Ever since, every time I travel to the USA, Im being seod lo a ~oond ~reening area. As I haven! got any vlolentlclimlnal background or

Best regards. I ( b ( 6 ) I

anything that my cause that I would not be allowedc to &nter the USA, I do get the approval every tJme. but it would be- much m0<e convenient and relieving if t do not have

to do this anymore. I have filled in new ESTA applications over time. and also got myself a VISA (VISA R, Type B 1/B2), hoping that this would clear the problem, but rt

didnt. Hopefully, you are able to dear the problem or "reset• my account in the system, so I can apply for new ESTA and be abte to enter the USA (which f will travel to

aqain l_JJ)Comino summ9') without anyproblems.

i would first off like to state thal each and everytime i cross the US/Canada border in Windsor. OntariolOetrott cross.ing, weather it is the bridge or the tunnel I am always

subject 10 scr-eenlng but tonight was one of the w0<st experiences I have ever had and I felt very threa1ooed and harassoo by the officer there. Al around 1:40 am my

mother and I crossed the Ambassador Bridge into the U.S to make our way to the Oetrolt Metro Airport (KOTW)where we we-re picking up my sister from her delayed flight

coming in from Paris, France (ftight number AF 378 or OL 8572). We were gN-en an orange slip and told to pull into the search area, the officer walked up to the \!Andow

rold me to open the trunk, open the hood, shut the car off put the keys on the dash. an~to leave all cell phones and efj)ctronlcs in the car as we did so and was advised to

go into the office. I then opened the car dOOf walked out of the car and was walking behind the car to walk into the office as I saw a door to the other side of my car, Officer rii:\l.bactge no, ~gressively told me that he was going to handcuff me because he felt as if lie was being threatened from me walking towards U1e office behind ~ii• 4 officers were right beside him. he did no11ell me where Iha office was localed he did no1 tell me wea1her to walk in front of the ear or behind It, he just simply

said go into the office. I am sure 99% of people do not know where to go when they are sent in for screening. I felt vety threatened and harassed by the officer behaviour

and this is oot the way to treat anyone, I am not a dog. This situation made me feel very threatened and harassed and on top of that the o fficer did not dose the hood. I
was driving on the highways and luckily !he hood did not Oy open as it CO<Jld of caused death 10 me or my family, I Celled lhe border and talked 10 supervis0< officer[ZhSZ)

(badge no. 325) which 9J'Ve me lhe information of tho offtcer. This experience has glven mo fright and embarrassmon1 to cross 10 Iha U.S as I was pul lnlo a slluatlon that

can never be forgotten and could of caused death from the officers lack of providillQ safety to trave1ers. I would like something to be done about this! P~se feel free to

disooss anything by phone.

i travol frequently on business , on febua_ry 27 went to the bahamas . got a business licence and paid them with the money in my pocket , on my return i was fully searched unknowinlgy one of the notes was according to bahamas immigration was a fake and they informed us cusotms and as t always have done for the past 25 years declared the curnncy In nassau , and they searched me - which I have no issue JUSt the way I was treated , I have explained all to office andrea 10 US customs complafnt depamnent • i travel frequently and trying my best to re build my business as i had a major loss in 2011 and near1y lost all what i had built over the past , my business is all in the islands and i export applainces /electronics and now so.uveniers and general merchandise ,and i need to travel to e.xpand my customer base

Clos6d Closed Closed
Closed

319/2013 11:45 AM
0
311512013 12:22 AM
31181201311:10 PM
0
3120/2013 4:30 AM 312212013 4:48 AM
0
312612013 12:16 PM

TSA000872

(b)(6)

I traveled to Toronto in Feb 2013 for the first time afte< becoming a US citii:en in 2011. I was put through secondary screening that lasted for over 1 hr. In addition to a pat down search at the screening area, I was also hekl up by Customs agents who took my laptop and Cell phone. I was stopped again on my return at Toronto airport where again I was taken 10 secondary se<eening. Slhee then every-time I have trnvelod. I am being subjected to secondary screent~.

Clos<!d

Dear Depas1ment of Homeland Security Officer: I am a scientisl MIT graduate and, correntty\£9)(6)

I

Clos<!d

t i.-.. \ 1t:.- \

1n Israel In Feb. 2005, I was denied a 611 visa based on secUon 212(aA3)A wTlhout any explanations regarding die

reasons. Since tllen, tho issue was cleared and I have been Issued a number of multiple entry visas (J1 and B1/B2) and visited tho US many limes Including my sabbali<:al

year at MIT, oonferenoes and \lisits to my research collaborators. Nevertheless, ever since, I am being repeatedly detained for additional questioning at the US border

pontrol. The amount of time this process may take is unpredictable. somebmes causing me to mtss my connecting ftight. The border control experience duling my recent

flight through Phlladolphla, PA oo Nov. 26, 2012 was partlcolarly intrusive and demeaning. I was, as usual, detained and tho border control officers meticulously

questioned me about all my personal documents that happened to be in my bag, wenl through my personal files and emails oo my laptop com,puter, and performed

radiation screening of my personaJ belongings. I insist that I am a decent and honest person representing no threat to the security of the United States. Therefore, tam

asking the OHS staff to review my case and remove any alerts that cause delays in my visa applications processing and delays during my entries to tile United States.

Sinoore1v.I

I t..\Ic \

I

I arrived via Greyhound Bus to Buffalo. en route to New York City. where I had a Hight booked to Delhi from JFK Whe.n the offioer at the port of entry interviewed me, he I dont remember exactty wtljch day this happened as it was 3 years Closed

asked me for an ttinerary, which I couldnt show on paper, but 001y on my laptop, which he rejected. He then proceeded to inspect my luggage, and ho p..lled out a boot, ago, but I know it was between the 8tll and tile 15th or August, as ol

which he lool<od at and Ulen remarked that I wasnt comfng In to travel. I was Ulen told I wasnt allowed entry Into tho U.S, had my biometrics and several photographs the 16tll of August of 2010 I was In India, as the Indian Immigration

taken, and then sent back to Canada. The next day I arrived at the Rainbow Bridge Port of Entry with my then girlfriend. who had booked me the ticket. to try to explain to stamp in my passport attests.

the officials there that this was a misunderstanding. I was told, after a day of deliberation, that the next time I tried to enter without the required documentation, that I was

going to be arrested and placed ln a federal prisoo. I am always SSSS for all my National trips within the USA or to Canada. I !lad been cleared once but as of Aug 20091 have been flagged again. As or May 17 201 1 I am ALL TSA, OHS. ICE and CBP personnel have always been nice and Clos<!d
always QUADS. I have complete respect to OHS and TSA procedures for all tlleir concems. Since it has been two years tllat I have been going through this problem, I cooperative and respectful. I have never had any problem wilh any or

should be en~lled to soma rollof. Also, on my return from Canada to USA I am hold for 5 hours for all kinds of interviews, questioning, copying of my laptop content and yout staff as they n·ever had any lssue with me. I have received

other investigations. I have full respect but going through thjs every time for all these years for S.6 hoors and missing my flight every time is really ineonvenienl I am a profess>0nal business developer and Ihis affects my efficiency drastically.

recommendations from two supervisors in Denver and LAX. MS.

I Qa)~Sid f,TSO gave me a special card for- LAX airport and

I war o r oco tact you.

11...v '"

111 srso also fifed

recommendation and gave me a special card to contact TSA. All

Denver supervisors know rne and have helped atl ttie time to expedite

_

. _ _

.

_

_

th9process.

When re-entering tile US afler lravollng to tho Hajj pilgnmago I was met In the tunnel by CBP agents and they took mo to a holding room. This is tho 3rd ot 4tll time this Would like to be able to travel wltllout being subjected to

Clos<!d

has happened. I was detained for 4 and a half hours. I was questioned regarding my travel. my occupation. place of residence, why I traveted. how much money I traveled unnecessary detainment and questiooing.

with, my travel activities, etc. My electronics were taken from me including my iPad and iPhone- and later returned to me. At no point during this entire process was I told

why I was being detained. All my luggage was searched tllrough by CBP agents. I was also not tol~ how 1009 I would be detained, whotller I would make my next flight or

not. when I would make it home. I had no way of contacting my family in Oklahoma City to update them gfven my phone was taken away.

For the las1 ten years I w0<ked for TSA Contractors Raytheon and L-3 Communications tnstanlng Metcil Detectors Body Scanners and explosive det&etion systems thru out the nation. t recently switch career into medical device maker called Nanosphere in Northbrook, J11inoi.

Lately I am goUing selected for extra security and It is embracing for Closed
someone tike me who worked to protect this country of ours. ~ease help me to remove my name from this list. Thank you.

Everything started when i flew back In from Venice ltaJy from a business trip i took out there for CosmoProf Bolongta 2013. I was detained and asked to have my

C&osed

belongings searched. Then I flew to Mexico City for Business on April 18th of 2013. When i came out of the plan. I was approached by 14 Mexican Federal Police Officers

stating tha\ the United States asked for me to be detained and asked my reasons ror my travel. My documents where photograph and so wa s I. After 30 minutes I then

was stopped by tmmlgrauon and told the same thing. I was detained another 30 minutes. Asked the same Questions. I then came back th<00gh Newark International

airport a.nd asked to speak to a customs officer about my detaining~ He had no answer but to give me a pamphJet to read it aoo to discuss either by mailing or by electronic

form. After I picked up my luggage 1was then searclled again. A Customs officer then paol<ed through with a "probe as she pul •I, to me more !Ike a S<:rewdrivel' and

ripped a hole through my laptop compartment In my backpack. Something that I did not take well. I woold !Ike to know why I am being detained when in tile past 32 years I

have never been detained for additional screenino. In June 2012. my employer Wieden+Kennedy, 1nc. gave me a commemorative gift in recognition of my work. As a joking reference to New Yorks edgy sensibility, the

I fully understand that tne security personnef at LaGuardia Airport are Closed

novelty gift was a bottle opener that looked like brass knuckles. I put the gift into my laptop bag and forgot about it. On July 14, 2012. 1was at LaGuardia Airport on

commissioned to protect the safety of air travelers and that they

business. filming a commeroial for Delta Airlines. I put my laptop bag through the security scanner. The Inspectors immediately discovered the novelty bolUe opener and performed their job as reqwed. The 1ncidon1 was a

asked me to wait whi1e they called the Port Authority poUceofficers. I expfained to them tha t I was not trying to board a plane, I was there to film a commercial, and that themisundefstandiog. I did not Intend to "carry a weapon.• I did not recall

item was a novelty gift, whk:h I had not intended to bring with me. and certainly was not intended to be used as a weapon. The officers informed me that my explanation that the bottle opener was in my laptop bag. Additionally, the item

was Irrelevant because "brass knuckles are tltegal In the state of New York." I was handcoffed and escorted by poUce oar to a cell in a police station near lhe airport

was a novetty bottle opener, not brass knuci<les. I was not sOheduk>d

termfoal. I was not asked many questions. The police took my prints and I was held for about 3 hours before being released. The police kept my ba9 and the knuckles. I to nor did I Intend to board a plane°' cause harm to anyone using the

received the rest of my belongings in a plastic bag and had to walk back to the airport terminal building to get a taxi to return home. I re<:eived oo information from the POiice except a notice of a court date in Queens. My employ$$ law firm, Davis and Gilbert. wrote a teller 10 tile Queens County District Attorneys ~ain tho

bottle opener. The ease has been dismissed, and I would sincerely
appreciate u.s, Customs and Border Protections assistance in

matter. The District Attorney Queens County dismissed the matter prior to the Crimfnal Court Arraignment and sealed the records. (Arrest number ~ Arrest date clearing my record to avoid secondary inspection each time I travel. I

711412012)

travel frequently in my position as a "Creative" with

Wieden+Kennedy, Inc•• a globally recognized advertising company.

Upon issuance of a Redress numb8C", rny attorney will e-mail support

doctJments, including a letter from my employer. a copy of the Jetter

sent by my employers law firm to the Oistrict Attorney, and the notice

that the arrest was dismissed. I am oow a petma1lent resident of the

United States and have passed the refevant criminal background

checks as a condition of that process. Thank you for your time and

efforts on rny behalf.

The past experiences were a typical pat downs after taken o ff several articaJs of clothing: shoes, belt and coats. Afso tile laptops had to be rearranged. I have also had I am a content member o f America, who loves the country as much Closed

body scans that coukt have radiation or something bad for humans, and sprayed on my hands and harms by a bottle with an unknown liqukl. UnkllOwn to my. Lasl

as the people in it. Even the ones some dont want to love, unless of

oncounte< I lhe victim taken off night 1247 because of a prank call or •bomb hoa•"oo the 09.06.2012 my birthday white attempting to come visit family. FBI, AnU4errorlsm course Its a da"90r for them to Ihle amongst us. Wlth this application I

task force, Home4and security and SWAT all played important coles of quickly and somewhat safely of flight 1247, 1sustained small bruises.. They kept me for 2 or 3 hours would also like to sharpen mysetf awareness in a situatioo where I

hands cuffed withool food°' water iusl to be enlightened there was major error in tile message brought to PHIL airport security that morning. EVEN WORT they wr e can assist in not only our National Se<:urily. but beyond our

not suppose to mention my name. to any media or anything and somehow that leaked. Im not sum from Medias connections but prntty position FBts Officer (b )(

Homeland. The World is a beautiful place to share. and USA is where

mentioned my name in an interview..

Ill probably reside most my life and maybe die he<e. so might as wen

be all I can be stand1ng prood next to our Mihtary and Law Officials.

412212013 5:18 PM 4/24/2013 8:43 AM 4125120131:50 PM
517/2013 8:25 PM' 51912013 2:31 PM 5119/2013 6:17 PM 5120/2013 5:43 PM1 5129/2013 5:02 PM
6/112013 6:16 PM

TSA000873

(b)(6)

This an started when I thought I was saving money when I bought my airfare ticket for about $500 cheaper, because the flight was within 3-4 hours. This however caused

me to go through secondary screening. This secondary screening has persisted until now. I have traveted twice after that and in all three flights I went through secondary

screening. My boarding pass has !he SSSS marl< on~- My personal bags were searched and 1hey look my laptop. They wenl lhrough my personal files on my laplop each

time I came back from Lebanon. I was also asked many question about the purpose of my visit I was also asked quesbOns on my way to the US while I was in transit

outside the US. I was once in transit in France and 1was caned to the gate alld asked questions. The same thing happened another time when I was in transit in Germany.

Wllat probably made 111ings worse, is 11\at I was goi1>9 to Lebanon. and Ulere had been some problems in Lebanon a1111e time. Another thing 1ha1 made the security

officials suspicious 1s that I had some electronics witll me from school projects. They were mostly concerned about tile quadcopter that I took with me to Lebanon. We

I '{_'._b)_2_6__)·1 have a weh5i1e tor rn 1r 0

/1 ) <C )

l

~nd

I

lwe made two quad coptera, my
kept one whiOh is in this video!

friend ( " ' ( h \ j " G ) lkep

t one "-"

which ,-,

is

in

thi s

video

I The one

that I took to Lebanon ls 1n the seeottd vfdeo. Please 001e that in ordet to use the two ptevious links. you WOtJld nooa to replace (equal sign) With an equat s;gn. t had to do

this because the Incident Details box doesnt accept special characters such as the equal sign. The quadcopter was part of my senior year class project at UC Berkeley.
The reason I ten ii in Lebanon is because my dad really like it. and !Oiied me I should save tt wi1h him. because I was otherwise thinking of sellln9 l1. Another school p<Oject

I took there was a femote controlled r.ar, btJt the seet1rityofficlals weroot as concerned about that one. The car was part of a class project also at UC Berkeley. I also had

some electronics that I was trying to use at my dads shop. twas trying to automate one of the mechanical printers he makes. The boards are from this website

http://arduino.cc/. This is the same electronic board that we used for the quadcopters. Two of my tnps were to Lebanon, and one was trip was from Texas to San

Francisco. The purpose of my first visit to Lebanon was to visit my Flance. The second visit was because I was going to get married there. It would be great if this can be

cleared because 1also suspect it has caused my wifes visa to be delayed.

Closed

Upon arrival at Detroit airport twas directed towards an HS official by the immigration officer. I was then held for over 1 hour while my bags were searched along with my ph0<1& and laptop. No information was provided as to the reason behind this although I believe it 10 be 111is1a~en identity.

While travelling to the US for the 1st time in November, arriving in HouSlon before 11avelli1>9 o~ to Tulsa I entered with no p<olllems.
Upon returning In March to Houston thfs ;s Issue 1st came to light
when I was asked whether I had ever stayed in Perth, Scotland. I
replied no to this and was subsequently allowed entry, I am unaware
as to any reason wtly I should be subjected to this treatment when entering in the US, something I wlll be doing frequently in my cucrent worting role as an audi1or. and would be looking for this to be
resolved at the eartiest opportun.ily. I am currently In the US for 1 week but will be returning to Cincinnati sometime in July and n<>pefully I will not encounter the same issues.

Cklsed

I have been in Ole Merchant Marines for 13y{s.On 3125113 Our ship called the Green Dale an auto carrjer came into port in Vancouver Canada to deliver some cars.When .I am absolutely horrified and upset about the arrest and oow the fact Ctosed

Canadian Cus1oms came aboard to Clear 111e ship they searched everyones room.I was asked about my hard drives.I was asked how many movies I had.I told them 111a1I that 1am bei1>9 singled out and harassed in my place orworlcl now

did not know because I had not been thru them all.I had about 11 TB worth of info on these drives.They spent several hours going thru only part o f them and I was

am afraid to go to work.P1ease If you feel the need to search or

arrested and d etained by Canada fOf 24hrs then they deported me.I was oot charged but they kept all my electronics.When I came home I went back to work on another investigate me go ahead but please not in my place of work.Please

ship called Ule Maersk M0<1tana.The ship went from Houston TX to mobile Al.When we pulled into port in Mobile on either May 3r<J 41h 0< SlitThere was about 7 very this is goil)9 IO cause me to loose my Job.Thank$

large men that looked and acted like something straight oot o f Amo&d Schwartz,negger tecmtnator movie.I was called to the captains o ffice and infront of my cr«W I was

singled out.The chief mate came w ith us to my room where they demanded that I sign a coosent form to look at my computer.tMy went thru the Whole room and all the

oontenls.Theydemaoded I remove 2 pad locks from a cablneU explaine<I to 111em that Ulis stuff bel0<1g to 111e crew member who is 0<1 vacalion and I nor any001e else Md

lhe keys.The officers asked for the bolt c:ulters and broke the locks off.They delayed lll&ship from slartlng cargo leaving all 111e crew very worried wondering what was

wrong.The officers after k>oking then just left not taking anything with them .On Ma_y/26113 aboard the very same ship 2 Customs o fficers came on when the ship came into

in port Elizebeth NJ.The Captain came on the pa asking everyone to come to the captains office to clear customs.I was one of the first ones up there and t was tokl by the

captain that the customs wants to see me last.I was not allowed to leave customs sight and all the crew was com.ing up to dear customs and I was made to look flke I had

done something bad infront of my co workers.I mean I was made to stand there like I was 90in9 to j ail Everyone was asking me what the hell is going on.I was really

unoonfortable When all the crew cleared customs I was asked to come tnto tile captaillS office then the customs made the captain leave his own office and shut the office

d00t.I was asked quest1011s rnciudlt19 If I was a male or female and if I was surgteally altered down below.They said they just wanted to be sure they had the right person.t

told them I was going home today and that my suitcases are all packed.they again infront o f every was taken to my room and searched unpacking everything.all the wtiile

the vessel has been delayed you got about 9 crewmember wainng at the gangway to board the ship and about 9 people wailing to leave the ship.I mean everything was at

a stand still while customs is busy with searet11ng my room cind asking all their questions.The 2 customs men kept askmg me If ttiis was au my stuff severaJ times.They

then once they went thru everythjng left the ship.I am 41 yrs old with no criminal r&COfd.I have been married for 21yrs and we have a 20 yr old son.Because o f work t

travel all the time by plane and ships.I am very concerned that I also will be singled out by customs or screeners at the arr port causing me to miss my flights and oot even
make tt to my ship m lime before tt goes back to sea.I would be stranded and fired for falling to turn 10 for my ship.I am afraid the constant searches is goi1>9 to cause me

to k>ose my Job.I did not know what was on all too hard drives.I was always trading hard drive-son the ship it Is a commoo pradlce.I did oot think anything of It

I have been a seasonal visitor to CalWoroia In 0<der 10mee1 ll'Y son who-is curre<1Uy studying al Unwersily of Callf0111.S:Riverslde, and spend time 10gether. In my recent
visits I was subject to additional screenings every single time without clear reasons nor explanations.

Prior to my reiiiement as a vice preSident oITG Eleelronics:I had made several visits spa.nnln9 over many yeats. I never had to encounter such a complication and an inconventence w ith regards to entering the U .S. I have never worked nor generated any kind or souf<~.& of Income In U.S. Pleas~ examfne my situ~tlon thod'Oughl y to
resolve the issue for the foreseeable future. Thank you.

Closed

614120138:31 PM 611012013 5:02 PM 6110/2013 10:11 PM'
6123/20 i3 3:05 AM

TSA000874

(b)(6)

I am always referred for secondary inspection when re entering the US. Most recent incidents were a year ago when crossing the border back from Canada into Montana. In 2002 I was alerted that infonnation regarding th.e possibility of child Closed

I was locked in a cell for several hours while my family sat in the lobby and my vehicle was searched. Upon re entering my vehicle after the search my laptap soreen was pornography being downloaded to a oomputer network under my

broken and apparently dropped. TOO agents were very rude and disrespectful. This past $.aturday June 22 when I re entered at DIA from a flight ofig1natiil9 In Tokyo

name was reported. long story short there were less than 3 images

Narita Airport. The agent here was very polite, professional and understanding. Jam always refered for secondary screening despite having applied for GOES trusted ofwhat was reportod to be child pornography found unknowingly to

traveler and being a honorably discharged US Marine. In 2002 I was charged with a State (not Federal) misdemeanor charge. For various reasons despite my innocence I me under my custody or control amongst gigabytes ofother

consented to a ·p1ea" on the oondrtions that 1would no1 be entering a p~a or guilty would not have criminal rec0td wovfd serve 2 years unsupervtsed probation on a

downloac.ted internet fO.Sterlat. 1did not download these images.

Suspended Imposition of Sentence I successfully compfeted tile probation and have had no further fi ndings of gujlt in any criminal proceeding.

However. in an effort to put the situation to rest, and understanding

that this was not a deliberate effort on my part. the prosecutor, the Judge, and myself all agreed that Jr I made an Alford ptea to the state

misdemeanor charge that the Images we<e m my custody. regardless of intent. that I woukl receive an SIS and 2 years un supervised

prObation.A clean re<:ord and everyone goes home happy. I agreed

as a former Marine and single father of 2 yoong children whom I still have custody of and adore. This seemed like a quick a.net easy

resolution to the problem. I was naive in the ways ofour legal system.

I had completed my probation suoeessfully and c001ple1ed both a Bachelorette and Graduate degree in this time. AU while working fulJ

time and raising my 2 k.Kls as a single father.6 years later US

Att0tney Geooral John Ashcroft, f0tmetly the Gov. of Missouri Passed the Adam Walsh Act that provided GUIOUNES for states sex

offender laws and registration. Mo state law as applied does not

require me to register. I was charged with a misdemeanor and granted an SIS in good faith. I have taken polygraphs and psycho

I I sexual evaluations at my own request in an attempt to prove I am a
good man with good values wtio is an asset to his commun.ty. t h\

I

/ 1 _ '\/ ,,..,

I

I lived In New YOfk for two years prior to this trip and have never experienced 1he kind of hassling and sea.uity scteenlng as I have on this one. This included my domestfe

Ck>sed

flight from JFK to LAX where repeatedly after excessive screening and frisking; when presenting my boarding pass to board I recieved additional security screening. This

got progressivety worse when i was leaving JFK on 06/27120 13 to come back to P~istan. Here I wasnt even allowed to touch my belol'lgings. including my own

passport.shoes or laptop. Someooe at airport security ask&d another employee to watch me white she went to get some of my things, which ts llOt only unnecessary but

also humiliating. Additionally, when I asked for a pat down in private i was told i would have to wait half an hour.. people dont usually have the luxury of that much time at

airoorts so I had to ~095e tQ. ~st be frisked in publi12._for the third time in three weeks. Dear Sir or Madam I have two Issues: First in Augus1 20,2012 a1 GRR airport when I was going 10 India and Pakistan ror mission I was oveiwhelm<>d with at least five

My name beforeJ

fbV 6\

l -reddress

CloS<ld

agents giving me a very hard time and they said my flat sandal and my taptop had expk>sives. After more than 2 hours they said I had not but I lost my flight and only late l ezi.3:Z]under old name many years before I gel gloOOJ entry and

could get another flights. They could see I was with Jesus the rnovle 8Jld many sermons and my Bfble. I hope that never happen again.10 had already gJoba1 entry.

new permanent card because name changed) I get married again

I fJi'(f I passport and petmanent resident card and Texas Drive licence. Secondly. as I am 1K at United, the TSA system doesnt allow me to make my check in onllne and the i'7t~7:1sband passed away to pancteaticcancer In 612007

c ; ; worst is I cant be ill upgrade list (business first as I gave miles and co--paid)and I cant be in stand by list After my check in it says : the message says -YOU ARE NOT

CHECKED IN". Moreover :THIS IS NOT A BOARDING PASS". Even calhng UNITED 1K tlley cannol help me. My name,il!.!D.¥.lic. ke1 comes

f h \(,:;\

~y Brazilian Passaport / 1-v 6 ~ "

!resident card lLJ..:).J'.surnam&) anc!(lhl](glvoo name)#

exptres3/U6122 GJObai entry

f l-\ft:\

Brazma (h )(6)

It has been the third time I travel to the US for Business and after the initial screening at the border I got pulled into another room for secondary screening. Doe to the amount of people th.ere I had to wait for aprox, 1 hour for my turn. Wherl the officer caHed my nal'l'l9 no qoostion was formulated and aftet me inquiring why I had been

United told e that my name doesnt match with TSA an

cant understa.nd if is because I didnt renew Redress name after gel

married, because UNITeD has my name as you can soe in my tickets

I and p~~e at unfted.com Please help me!

(b)(6) ~K

I Unile<l_ / h \1 6 )
I am th t h \/a:\

I

Closed

Ir "6' iForrne< Tyco Electronics) whtc:h HQ is k>cated In

pulled the officer noted that my name was common and was selected by the computer. My passport was returned to me and i could continue my trip.

8rwyn {PA) and I often travel there to meet upper management alld

report about the EMEA regkm. Most of the times I travel with some

other members of my team and In the lasl 3 trips to tile US J have

been pulled into secondary scr&ening which made me stay for more

than 1 hour waiting until the officer cleared the passport aod gave it

oaek to me. In all the cases no additional questions were r0tmulated

which made me ask the officer the last time why I was repeatedly

being screened twice and he noted that due to my common name I

was sele<:ted. I woul<I apprec;a1e if t cou1<19et a solution for this

situation because travelling quite often to the US Is a little bit

emabarrising for me that I get pulled into another room for secondary

screening and have my team waiting for me. Thanks in advance

With all due respect because I know everyooe is just doing their job. I am a born United States citizen who is atso an immigration lawyer and member o f AILA. I also have I think it is a bit comical th.at you are spending resoorces on an

Closed

family and a business in Ghana. Whenever. I lravel I am beillQ put in secondary, getting my bags searched and subjected to some really silly questions. What bothers me immigration attorney who is easy to find. Meanwhne, there are other

Is that the queslJOning is insinuating that I cannot possibly afford to travel to Ghana regula~y! I was asked what I do f0t a living numerous times. I was asked what my wife people out 11>ere whO are probably walking right by you who you

does for a living. I was asked why we "had so many laptops". Enough is e-nough...I am NOT a terrorist or a drug dealer. If you have anything to askme, you know exactly probably need to be stopping.

where to find me. Please useyour resourc~s for the.real threats out there. Th_ank vou. Only st<irting 2012 and atevery en1ry to the US coming back from my work assignment in the Middle East, I am being directed fO< a Secondary Che<:k (l etter C or YellOw I have been in the US since 2001 under legal and outstanding status - Clase<!

Color is commented on my Customs Declaration Fotm by the main Immigration coonter officer) taking aboUt two 10 three houts to ba checked out resulting In missing my received my M. Sc. In 2003 from OU, Norman, OK, • enrolled in the

I· connection domestic flighl Ill May 2013, I have scheduled an appointment with and visited the USCIS Office in Fairfax, Virginia. and explained the situation and extended Ph. 0. Program since 2004 at UMD. CoHege Park MO · received my

my concerns to the officer who has cheeked ao<J confirmed that there Is nothing wr0<19 and a<tvised me to write and mail 10 the US Customs and Border Proteebon

Green Card on February 19th ZOOS (A#I / 1-v 6 \ employed by

Customer Service Cen1er, wtiicl> has been done In May 2013. A1 the last arrival on June 291h, It has been the worst, most offensive, and different than the typical ones In Jacobs Engineering (one of th& top dvee Engineering and Project

the previous arrivals since I have started to be secondarily checked, as I stayed for the secondary check for almost 6 and half hours (in between wllidl I have seen and
talked to the otfioer handling my pass.port for a maximum of 20 minutes) resu1ting in a major inconvenience for my family in the US and mjssing few scheduled commitments, In addition to luggage and persona.I bek>ngings abnotmal detailed search and check including my offic& laptop and project r~ated documents, questloos

al Management Consultancy Firms in tile US of a headr arter in CA

website; www.jacobs.com) s~noe May 2008 as

;h)(~'\ IMy

job responsibility job obligations and respoosiblh1ies 1s requ11ng me to

about friends. college mates. or coUeagues ofcertain nationalities living or working in certain statos. Please Set me know of what is needed to be done to cfear the situation be one of Jacobs management representatives in the Middle East

and smoothen my arrival as it has been before 2012. I really aweciate your understanding.

Region specificalty United Arab Emirates and Saudi Arabia wfiere I

manage and am Jn charge of som& of Jacobs significant ptojects,

and. acoordingty. tequiring me to frequently fly back and forth from

and lo the US ancl be present in the Middle East as needed for the

assignments.

612412013 6:07 PM
0
719/2013 9:42 AM 7/2212013 6:01 AM 7/2212013 7:36 PM 712612013 6:39 AM'.

TSA000875

(b)(6)

On Apn12, 2012 1attemoted10 enter the Unrted States at Chicago-OHare Airport (Chicago, IL) Df1 a valid F·1 visa f l-,\(t;\
Event Number was I f b \16 ) I When' arrived at 0-Hare, I had a vahd Employment Authonzabon Document rece1p

I . My file number isl ~b)(6) the I should not be subject lo INA 212(a)(6)(C)(i) because I never made a Closed
based on ptional Practical misrepresentation to a U .S. immigration official. I had a valid F-1 visa

Training (OPT). and an employmen1 letter from my OPT employer, CyberThink Inc. I was taken 10 secondary inspectloo, and a CBP Otticer opened up my laptop

and EAD to wotk ror my OPT employer, C)'tl<lrThink. I presooted a

computer and looked through document files in my laptop and found several resumes. He asked me many questions and took my statement. I explained that I had

fake resume to the end-clients of CyberThink, so I could pcovide

graduated from Califom~ State University, Los Angeles with a Master of Science in Information Systems in 201 O. and applied for Optional PracticaJ Training (OPT). My services on a CyberThink consulting p<oject. I never presented the

first OPT employer was Oneness Enterprise, where 1was a eusoness Analyst. which is an tT PoS~ion related to my degree roetd. tn September 2011 I applied ror job with resume to an immigratioo official ror a Mnefit. I also believe tilere

CyberThink Inc. When I apptiod for the Cyb&rThink job, my resume showed that I had a lmost 3 years of software experience, whk:h was true. I was hired on October 17. may be some misunderstanding with my answers to the Officer

2011 by CyberThink as a Business AnaJysl. also related to my degree field. At that time, CyberThink llad a consulting agreement with two other companies~ Jupiter

questions. When asked jf the resume I presented to CyberThink

Consutlrng, and Accenture. CyterTh1nk wanted me to provide services to •ts chents Jupiter and Aocenture one project in accordance WTth lhe consutling agreement. and When I applied ror the job was true, I said yes. 1had used my

the CyberThink recruiter told me that I had the technlcal abilittes but I needed to ptesent more experience on my resume or else the. clients wouk:S not accept me.

legrllmate resume to apply for the CyberThink job and was hired

Therefore when interviewing w ith Jupiter and Accenture I presented a resume that showed I had 5 years of experience (Which I did not have) instead of 3 years. The end.. based on my actual experience. When asked about the endodients.

Clients accepted me as the consultant and 1U>en began performing IT serviees lo< them on behalf or CyberThfnk. The resume t presented to Ille end-clients did <:ontain and if t woutd have my job rf I did not use a lake resume, I said no. t

fatse inf0tmation. The CSP Officer then said that I was Inadmissible to the United States pursuant to Seclloo 212(a)(6){C)(1} of the INA for mlsrnpresentatioo and fraud, meant I would oot be providing servtoos for the end.cUents If I did not and denied me entry into the USA. He had me withdraw my application for admission, and then canceUed my F~1 visa by stamping Application for Admission Wrthdrawn use the fake resume. But I would still have my CyberThink job without

on the visa and in my passport.

the fake resume. twas supervtsed by and paid wages by CyberThink

during the OPT period. At OHare, I was re-entering to resume my

employment with CyberThink I previoosly submitted a OHS TRIP.

cootrol numberc:a::s::z:Jon Dec. 10, 2012 Ille CBP sent me a letter confirming that a CSP officer determined t was Inadmissible when t arrived on Apr. 2, 2012, and that I would need a waiver if I wish to

return to the USA. I apphed for an immigrant visa as a derivative of

my parents. and the U.S. Consulate denied my visa, because t have

a misrepresentation finding in the system. I tried to explain to the

Department or State, but Ille DOS stated on May 8, 2013 ll>at

consutar ofrioers a1e not allowed to look behind a OHS finding, and

that If t wanted to address Ille factual basis or the inetlglbitity finding t

should submit an inquiry to OHS TRIP. I request OHS to review my

case. and re-adJ1.,1dk:ate my inadmissibihly finding to remove the

mlsrepresentatloo finding from rny reool'd.

10n Aptll 11, 2013around 4:30pm or so, my boyfriend and I were d~ng home from one Ofour frequent tnps to Toronto when we were told to pull over and go into the

My boy:frlend submitted a comptalnt regarding lhfs lncldent over 3

office for screening. We drive to Canada and back quite o ften and have been doing so for the past 8 years so we are use to the usual questions and procedures involved months ago but when we check the status online, it just says-

when crossing the border. However. while we were sitting in the office, we were approached by an agent who demanded us to tell him exactty everything that was in our processing and mentions a possible delay due to incorrect

car. We lok1 him we had our clothes, laptop, ak>ng with other pel'Sonal borongtngs, and a variety of grocery items we had purchased at Korea Town. We had a trunk full of inf0tmatlon so we are submitHng It again. Since then, nothing nas

Closed

groceries and showed him lhe receipt which showed everything we had purchased. He then le ft and came back a fewminutes later, visibly infuriated by something, and changed and we are told to pull over for additional screenings each
started to literally yell at us demanding to know why we had lied to him. He accused me of lying for not mentioning the 4 tangerines we had in our ffont seat with a bottle of and every time we cross the bord er. In addition, I was subjected to a

water and some other ChOOOlate snack.s. My boyfriend and I were speechless for a few seconds as we were shocked by hjs tone of voiee alld behav10r at which point the seoonda.ry screening at ttie airport on my way back from Bul9aria due

agent asked us what we do for a living and asked us if we talk to peopte oo a regular basts at wol1< and why we couldnt respond to him right away. We tried to explain to to thi.s incident.

him that those items didnt even cross our minds a.nd had he asked us directty if we had any fruits. we certainly wouktve told him. He didnt let me finish what I wanted to

say and called me over to Ille main ottice desk where he went through my purse, taking out my walle~ gotng U>rough every credit card, tD cal(ls, etc.• white letting me that

I wMI be flood $600 for lying to him about the tangerines. Whal was worse was the ma1H')er and ton& In wtllch he conducted himself wt\lle he was telJlng me this. It became

so bad that my boyfriend who was sitting about 25 feet away told another agent to ca[I over the supervisor to know why this agent was screaming at me and treating me

that way. When Ille supervisor and about 3 oU>er agents came, !hey apologized and told us that we woutdnt be fined and we were free to go nghl away. Howeve<, we

found out a week tater when we were drlvlng back from Canada that we were now flagged and that we would be subjected to additional screenings from that point on. It is

our belief that this agent who l'\arassed us during that incident had either a racial agenda (My boyfriend is Korean and Im Buigarian) or some alternative motive to treat us

the way he did. I cant understalld how an agent with common sense would accuse 2 peopt-e who frequently cross the border and have crossed the border without any

problems over the past 8 years of lying about 4 tangerines. As my boyfrit;ind told the supe1Visor on the day o f the incident, please review the su1V&l1Jance video. We wooJd

be truly surprised if this was the first time anyone as oomplained about this agent.

Time & Date: 3:45pm, August 4, 2013 P1ace: JFK TOll11inal4. Agriculture Search At the aforementioned time and place, I was directed by Department of Homeland

I request that a full investi ation is performed regarding this incident Closed

Socurlly Customs and Boroor Patrol unidentified officer 1 to an agrij~J:~Jjarch because t was a passenger or Olght MS985 and had more than 1wo bags or check•d-ln and in specific Chief I t..'\I c onduct I also r&qoest th~

luggage. After plr na my ~age through the X.(ay machine, Chief

called for an additional invasive search oo one of my pieces o f luggage with unidentified

actionfnotations/advlsories ordered against me by Chief l!hlC.Jare

off'teer 2 as Chief f 'h\{ ieved that there were plants inside. Unidentified officer 2 searched my luggage aggressively unfolding several articles of clothing and

reviewed and removed. Thank you.

returned Ille bag in a d1Sheveted state with my betoogings thrown outside Ille bag. Mer performing a thotoogh search, unidenbfied ofl'ocer was unable to locate any plants

or any items not permitted for entry. I informed unidentified o fficer 2 that he could have searched my belongings with more care so tha · have to completely re·

pack my bag and re.fold my clothing. Immediately, ChieCZhSZ}houted from a distance, we are just doing our job. I informed Chier ( h )( tfla1 unidentified officer 2

could have searched my luggage WTth more care so that I could have moved oo quicker from the search process. ChierCZi:S:Z)sh t c ss tr you were in Egypt,

would you be able to even question the autJ'lorities 'here? I was shocked by the demeanor and discriminatory remark made by Chief

as I am bom and raised

United States citizen. I replied to ChiefC2i3Z}that the remark was out of place and that he should not be making stlCh remarks. Chie

walked over and

requested my pas~erated and handed Chier! t i..\I l my passport. He inlotmed unidentified officer 2 to perfotm an tOA and note agains1 me 11>a1 I was

uncooperative. Chlel..Lb.lLJdlrected me to sit 11'l the seatln9 area while unld entlfted offioor 2 recorded my lnformation. As I waited, I obsorv&d another chief (unidentified

chief 1) approaching the agricultural search station. I requested to s~ak with him regarding the Jncident. I identified myself to unidentified chief 1 and informed him of the

inddent that took place. White talktng w ith unidentified chief 1, ChiefC2'hSL] approached us and oontinued to talk.- aggressivety towards me. Chief.ra:32]further noted

that tho area was monitored by mi<:rophooes and cameras. As I was expj 1n·n9 j e remarks that ChiefC2!3Z)nade to unidentified chief 1, Chiofl.L.bJL.fnoted that he

had the right as a citizen to make such remarks. Immediately a fter Chief I t....\I stepped away. Unidentified ctiiof 1 was very sincere and encouraged me to me a

complaint. Unjdentified officer 2 walked over with photoc"p~~;;~ytiUnited States Passport (Passport No. 1 1-.'\I c and a valid Indian v;sa and unidentified officer 2

I I handed bat my pasr rt. I walked over to request Chle

ame and badge numbor In wtilch Chief r i..\I ptood by glviog me his last name. As I w~tked

away, Chie / 1-.\ I houted in a patronizing manne< from now on, you wiU be seeing me every time you oome thtougll here. J ignored lhe remark made by Chief t h\ (

and continved to exit the terminaJ.

713112013 2:40 PM 81Y20fa 1:11 AM 814120138:4 1 PM

TSA000876

(b)(6)

I was travelling to Ohio from Brussels via Amsterdam and Detroit to Visit a friend f0< my summer hoUday. I was travelling under the visa waiver programme (ESTA). The I look forward to your prompt reply instant I gotoff the plane in Detroit. a uniformed person demanded to see my passport, boarding pass and US customs form. He made some sort of mark on my customs
me form with a red pen; I then proceeded to photographltlngerprint station for visitors. Afterwards, I collect&d my bag an<I went to the check ln desk. Before I handed over
my passport, the same unfformed person took my US customs form and made a furthermark on It. J was told to follow the blue line which led me to the customs dleck. The same uniformed officer was waJtIDg for me there and proceeded to go Uiroug.h my luggage; contents of my pockets; demanded my phone password so that he could 90 ll1rwgh it wen1 through my wallel; demanded Iha! 1entered my password for my laptop and we,1t \Jlrough all my personal files, One other officer appeared and he also looked through my personal files. I feel this inspectioo of my pcrsooal property violated my civil rights also the sharing of my personal information with another o fficer
addftionalty violated my civil rights. 1was then instructed to proceed with them to the interview room. I was told to face the wall, put my hands on it, spread my legs and the office.- searclled me. The officers informed me tha1 they had idenlihed pho1ographs on my laplop lhal my 17 year Old friend had sent me from her home in Ohio. One or the offtOO<S then said to me; - It is clear that your Intention ls to have sex wrth this girl-. Such a comment was not only complete(y untrue. but 1n my view, unfounded and slanderous. Having had to g ive him the phone number ofwhere I was going to stay, write down my phone and computer passwords, I was told to sit outside whilst they made some phO<>e calls. Quile Obviously, by !his stage I was extremely frighlened and starled 10 physically shaKe. The officers alliludes towards me were aggressive, hostile and very intimidating. I did try to explain that I was extremely scared - befng only 20 yeats old and experiencing the first time of travel so far from home alone. TMlr attitude towards me still d id not change. Once more, I fett personally violated by this. One of the officers then informed me that they were not cha.rging me with anything,
however they were goillQ to seize my computer. I asked - Why. how is my laptop a threat to naliooal seourity1 • to which he replied: - do you want to be arrested? We can do this our way or your way; you decide - I replied • I do not want any trouble. your way. I was further informed that I was being denied access to the United States because of my lack of ties to my home country. I was then given a phone number to contact when I returned home to find out how I could reclaim my laptop. I have made this phone call and it once more felt that I was being very rudely addressed, whitst I was being told that I would just have to wait to receive a petition to file in order to attempt to have it returood. I was also told th.at t oould be given oo lime frame t0< this proced~re. As I am a university stUden1 and the taptop contains my work and passwords to my ontine files and bank account (and also represents a significant financial Investment), It is clearly imperative to me to get my computer back. Clearly, this entire episode has had a traumatic effect on me; not only have I lost a lmost a thousand pounds worth of travel fare; I have had to endure a distressing and alarming event; have had my laPtoP seited and above all, my gOOd name has been larnished. I am woilin91hls record or my !ravel e.xperience in Ille sincere hope thal I may receive some form or redress.

Closed

I entered the USA 98.00,01.03,06,08 unlit January 6 , 2008 1was stopped at the migratioo ltne in Dallas airport connecting to Las Vegas Kl my way to visit electronjcs show I win like to fix this problem, because I have nothing to hide. Like I tokl Ck>sed calle<I CES. Tho reason I wa$ s1opped,I vsed \he cell phone by mistake I <!rd not know in 1hat lime I could 001 use !he phcme and really I did no! see any signs ll1al said before lo con$uls and ambassadO<S, you guys are more than

that. In that momen1 I was ask&d If I wanted to appeal or withdraw my visa. I was very scared aoo did not know what was happening and was afraid that they where

welcome to know my family and me, we are not bad people, give us

confusing me w ith someone else so my decision was forced to be withdraw my visa and go back the salT)e day to Panama. Officer explained that I have the right to appty the chanoe to show you guys~

again for U1e visa IM I was no! eligible to enler to USA on Iha! day, Ille immi9ra1ion officer also !old me !hat I could gel an answer al !he embassy In Panama, because

!hey canno11e11 me why I am no! allow 10 enler In that day. They revoked my US visa and I came back 10 Panama. Then I applied again f0< !he visa and !he consul told me

.you around here again. it seemed strange to him that I was at the consulate to apply for the visa again. They d id not have any infonnation about my case. Since then I

applied 3 times. My last application was in December 2010 and I have plenty of emails where I always try to keep track of my case and they a lways replied that status is

pending orl s i~tratlve process.

~

On 11122/2012 l£hlL6•..Jwas stopped by CBP al San Juan lnternallooal Airport and advised 10 fill oul !he~rjriate forms for S150,000.00 In C3$h !hat he was b~ Kindly remov (h )(6) rom being referred 10 Secondary

Closed

'\(6l} inlo !he
t t.."\/c

Unrcteelld~~.{~.eh•

~~ones and lapl
confumed tha

I 11.Lh.J ined f0< dala extraclion. CBP Offic:erl f b \ (6\. ( b ( _ ) j f b V c(\ . nd fCE Officer ( b\( 6 ) .

Inspection. He as

uys and sells gold. There was no indicia o any illicit activity. Andetained items were returned. Upon entries at acbvtty.

n entirely invesligated and cleared of any illicil

MIA on 01/231 ana 1 /2013 / 1.-\I &: was again quesllooed abovl lhe same subject mauer.

I lus #~ OOB:!:ZhlZ6J> ond I lus I On Seplember
wer to eat an apple

30, 2012 my wife that we got from an

lbV 6
airplane

\
lunch

bpoxa.sWspeordtid~t

in

a

1 l bV 6\

passport #! ( h )(6 DOB: t

Custom Declaration Form that we filled out on a plane because we

(h )(6 ) t
§O•h9 to H

rgol t It

SaibnaceggUa1goel inseciadrecnhl,ewveerayrteimceonws&idcerores.d.~ctrhime ibnoarldsefor.rWCeBPut1adn<eIrsutannddergo

Closed

up before airptane landed, and oomptetely forgot about it.

that it is our fault with this apple. but oow we have to change our trip

planning accordingly becavse we travel quite often and baggage

searon takes much more time. We have already missed our

coone.cting flights 2 times. and we have to iocrease our layover time. Also, most o f the time we travel with our teenage chikfren and we do

oot want them to see some of our private stuff like birth control

<levloos (condoms) whlcll happened before during such examination.

In 2013 we were undergoing a baggage search 4 times, and nothing

I On Seplember 30. 20121 ~ (b)(6 ) ~S passport ~ ( hV 6 ) OOB: (b)(6 )
forgot to eat an apple that we got lrom an airplane lunch box. We did not in e 1 m a
ea! ii up before airplane landed, and complelely f0<9ot about it

I was f04.lnd. Please, clear our bad records in your system. Thank you

for your understanding.I

( h )(6 )

I (b)(6) nd myhusband! th)(,:;:\ l.Js passport #~ooeJ

Since U1al incident, we are considered criminals for CBP and undergo Closed

ustom Declaration form that we filled out on a plane because we were going to it a baggage search every time we cross the border, We understand

Iha! it is our raull wi1h this apple, but now we have to change our 1rip

planning accordingly because we travel quite often a.nd baggage

search takes much more time. We have a lready missed our
conn&eting flights 2 6mes, and we have to increase our layover lime, Also. mos1 of the time we travel w.th our teenage chlkfren and we do

not want them to see some ofour private stun like birth control

devices (condoms) which happened before <luring such e•aminaUon.

In 2013 we were unde<going a baggage search 4 times, and nothing

was found. ptease. clear our bad records in your system. Thank you

for your understanding.I

1 1, ' ' c "\

I

my me I was hefd will1 wife and my \WO-kids (5 and 2:5 years old) for 8 hou rs In lheCPS offiOO in JFK. Afterbeing in ftighl for 15 hoors, we spent ne•t 8 hours waiting in a Theo fficer handed me a flyerf or !he-OHST rip and-advised 1hal I

Closed

room after being interrogated and our devk:es (iphone. ipad, and laptop) being search and scanned for hours. The officers were very kind, they o ffored us the Family

apply to it to avoid delays and interrogation in f uture trips • it was

room. snacks and water. But it was very exhausting and inconvenient. I dont want to go through th.is every time I travel. The officer mentioned that my name triggered the really a painful experience due to the long wait {Bhours) alld exposing

whote process and I believe ii iS probably a similarily.

mypersonal informatioo by $canning and &earchlng au out device-$!

/JJways subject to secondary check · this was no exception. but the de1ay this time was fairty short (about five minutes) . On multiple previous occasions the delay ls closer Later that week I visited the Consumer Electronics Show in Las

Ck>sed

10 an hour.

Vegas and came across a U.S. Cusloms and Sorer Prolection o rr.:e

so I asked about repeated secondasy checks and they dit ected me \o

this site.

8/1512013 12:58 PM
8116/2013 10:37 AM
0
811912013 3:54 PM 8124/20 13 9:07 PM 812412013 9:22 PM 8129120 13 5:18 PM 813112013 3:12 AM

TSA000877

(b)(6)

After landing in Detroit (OTW) from Nagoya, Japan (NGO) on Delta airlines flight OLS.30 and having my passport cleared at immigration around noon on 8129, I proceeded OHS primary goal at customs in Detroit airpon {OTW) is to make sure Closed,

to exit customs but was forced to go through an inspection because the-OHS a.gent suspected that my luggage was too small Ironically. the next OHS agents checked that nobody brings into The United States anything Illegal, The fact Administrative

only about half of my luggage; Instead spending most of their time asking me inappropriate quastions like who owns the lnstitunon where Im employed and what are their that at least four OHS agents specifically commented that my juggage

management policies related to vacation tfme, etc. After the agents spent most of their time checklng the contents of my iPad and iPhone, I received both devices back, was unusuatly small and that only about half of my luggage was

only to find th.at a business-related confidential folder of emails containing sensitive personnel information had last been opened. It was clear that one of the OHS agents actually cheoked makes me wonder why they didnt check any more

had gone through these confidential email$.

or it. Addotiooally, I have no idea why any OHS agent would want to

know who owns the institution where Im empk>yed and what their

specific management policies are. This has nothing to do with anyone

p0$$ibly Mnging anything Illegal into the U.S. Thal $hOuld be OHS

pnmary concern at customs In OTW and the a1\SW9' lies In

passengers luggage which in my case they didnt thoroughly check:

instead they $pent most of theor lime going through confidential and

business-related emails on my iPad.

My husbandl

f h '\(h.\

land I have encountered frequent secondary screening ove-r the last three years. This is since my husbands case with laptop and both As we own a property in America. in Bonita Springs. we fly over at

passports wes $!Olen from our hotel during a pre-night stay near Heathrow. The Incident was reported and our pa$$potl$ immediately cancelled end reptac<>ment

lea$t twoee a year and find the additional que$60ns end oeca$i0nal

passports ordered for a flight some weeks later. We believe that the change tn passport numbe<S on reissue and esta detalts may have produced some record of

bad< room screening very firing after the long nlght and late evening

contradiction although all subsequent esta and travel details have been acwrate.

arrival. If this issue could be resolved it would make our trips to

Ametica much Jess~stressful .

_

Im a UK citizen. I arrived back home now-fn Londo!'\. NewYork and Colombia were a 9reat and awesome experiencefor me. I made so many friends in Colombia. I was I admire and love the United States. I dont want to be deemed to be

glad to see them all agajn. I will return to Colombia in 3 months but I doubt after what happened if I can ever return to the US. I had a deeply traumatic experience as I admissible to any country. I have never committed any crime in my

setting off from Bogota to transit to Hooston alld catch my plane to London. It all started when I joined the queue in Houston airport. He called me over. I gave him my life. This incident has traumatized me.

passport. He asked me where Im going and I said home to Londoo. He then asked me where I had come from and I said ....Colombia. I could see the expressloo on his

faco cl\ange. I told him then Im not entering the US Im just transit to London. But something about the way I said it made • something in him . change. He told me to wait

behind a wall. Seconds. later a man came and tok:J m

,

room. I knew what this meant as I was in same situation in Miami last year. They wanted to know

why I wenl lo Colombia. I told them to vi$il m friends

and bring g1fl$ I bought to them. They interrogated me for none hOurs. There wa$ one olfioor there

who took a dislike to me his name was / 1...'\I.C'\ ./ He was though the ooe was in charge of my case and would decide my fate. He checked all my iPhone, my laptop

and everything in my bag to its innards. He suspected I was a drug person. But 1told him that I have nothing to hide and not everyone who goes to Colombia is drug mule.

"'"Y I told please take my Xray 1r you $u$pect anything. I have nothing to hide. I gave !hem business card$ or people I met in Colombia. But they never called to confimi and
ched<. and He asked me very private questions. He asked ff Im gay. He asked if I ever shared a housing with anyone who Is gay. Im gay b<Jt I felt lfke he was judging

me and that my being gay was wrong. I told liim I dont discriminate against anyone. When he didnt ltke my answers, he woukl send me to a cell room. I have never been

Inside a detention W I in my IWe and I W9$ ln panic ellack. They shut the <Joor and I couldnt believe what wa$ happening. Midnight came and they removed my bell and my

!Phone. my bags were in separate room. They gave me only my walJel to hold and my bag of Insulin. I become truly traumataed when two correetlon people came at

midnight to take me away. They shackted me. My hands cuffed and my legs through the cuffs. I couldnt believe it. Only 12 hours ago I was in a club in Bogota enjoying

with my friends. Tiley took me in a potioe car to what I later knew was the Houston Processing Center. This 1s where tney hold those they suspect of committing

Immigration offences. Every person held there was Mexican. After they booked me In they held me in a cell with about 20 others. I couldnt believe what was befallhlg on

me. Everyone there wore orange jump suits like I saw in the documentary films and most wero there for months on end wMe a court looked into their Lmmigration case.

Their conditions ot the cell was hOffific. Humid with no air conditioning, no seats so you had to sleep or sit on the floor. There was a open toilet and water area. The noors

1.t.·ere linered by urine aod used toilet paper. Everyone looked tlke they havenl showered for weeks on eOO. The inmates were very ntce and joviaJ people. I asked about

them and they asked about me. I stood the whole time,not wanting an inch of mu trousers to get dirty. Around Sam they took me back to the airport. They then told me that

my visa waiver program was stopped. that I would be inadmissible under th.at visa waiver to enter the USA ever again. And that I would have to app1y for a tourist visa at
the emba$$y. From 5 em to 3pm I waited in a room till they booked me on the next n19ni O<JI to London. 1hate very httle 10 eal an<! couldnt admini$ter my insulin delivery a$ I had very little way of food to support it. rwas escorted like a criminal to the plane while everyone else was staring at me. I arrived home a day later than I planned. A truly

horrific experience.

t.I On Tuesda~. September 3ril, 2013, f b \1 6 \ !or SL Calharines, Ontario. was intending to travel from TOfonto, Ontario (YYZ) to Denver. Colorado (DEN) and return
home Monday. September 23rd, 2013. My reason for visiting was to attend Nan Oesu Kan. a locaJ anime convention and spend time with friends wno live in th.e area.
Aller checking In my luggage, I went through secunty and Staled my reason fOf travel. I was eyed Su$piclOU$ly and asked more abOut the convention I was planning to attend and the people who I would be staying wilh, then sent ln10 the secondary screening area. The o fficer within told me that I knew wha1 I did wrong and that everything that was about to happen was my own fault This is wtiere I was informed that I had unkoowinglyoverstayed during my last YlSit of 71 days (January 17th. 2013 to Mardi
28th, 2013), and that I had only been allotted a $lay or 43 days. None of thi$ Information was relayed to me wh0<1 I returned hOrne from my 1ast 1rip, nor wa$ it me11tiooed
when the tickets forthe September trip were purchased. Prior to my visit (o the aetoss the border In January 2013, I did some research as to the length of time Canadians
are permitted to stay in the US. A page on canada.usembassy.gov states that ·canadian citizens do not require a visa to enter the United States directly from Canada for the purposes of visiting or studying" and ·canadian visitors are generaUy granted a stay in the U.S. for up to six months at tne time of entry." I was also directed to the site travel.state.gov Ll~ed are the exceptloos when Canadlans ,(lre requited to !lave a visa to travel to the US. noite of which appty to me. When asked about my life. where I
live and work, I said that I live at home with my moth.er and dont have an employer, but have recently begun crafting and posting my work online in hopes to make money whfle between jobs, and budding a ~rtfolio for Niagara College. I was harshly told to tell the truth and accused of living and worlting illegally In the US. I had my picture
taken and lndei< fingefs scanned. and was told that t would not be ftylf')g anywhere thal day. Having my belongings searched through twice by the same officer seemed uncalled for. especially considering I was being tumed away and not flying anywhere. \!Vhen t got my bags back I examif)&d my laptop. as the officer searching my bags was rather rough witll it. I found some internal damage and wooJd have to spend several hours backing up and repairing my primary hard drive and reinstalling my graphics driver. Additional papeis in regard$ to my rejectioo were given lo me and 8$ I wa$ sent away I wes told to contact the travel agency and try to gel a reruod. Thank
you for taking tile time to read tllis. I hope that these miscommunications can be quickly resolved and I can continue to visit my friends who wore born i.n the US, and
participating in special events that are held across the border. Any help that can be provided would be much appreciated.

Closed
ClOse<I
Closed

WHEN TRAVELLING TO NIGERIA ON 3-0TH JUNE 2013,1 TOOK DETROIT LANO.BORDER TO BOARD DELTA FLIGHT FROM NEwYORK -NIGERIA ON THE- 1ST JUST FEEL FRUSTRATED ANO ATiMES FEEL LIKE NOT GOING

OF JULY 2013.THE DETROIT BORDER OFFICER SUBJECTED ME TO SERIES OF QUESTIONING ABOUT MY JOURNEY ANO WHAT I 00 FOR A LIVING.I

THROUGH THE USA WHEN TRAVELLING BECAUSE OF

EXPLAINED THE PURPOSE OF MY JOURNEY WHICH WAS MAINLY TO ATTEND AN ASSEMBLY CALLEO CIRCUIT ASSEMBLY AT LEKKI ASSEMBLY HALL OF POSSIBLE DELAY OR QUESTIONING. FEEL LIKE NOT

JEHOVAH$ WITNESSES IN LAGOS. I ALSO TOLD HIM AM SELF EMPLOYED ANO STUDYING FOR PHARMACY LICENSING EXAMS.WHEN I WAS RETURNING. I CROSSING TO BUY THING tN THE USA ANYMORE. WHILE THIS

CAME BACK THROUGH NEWYORK (JFK). I FILLED THE CUSTOM DECLARATION ON BOARD INDICATING THAT I HAD FOOD ITEMS IN MY LUGGAGE FROM SECURITY CHECKS ARE APPRECIATED BECAUSE OF THE

NIGERIA, MAINLY SPICES.I ALSO HAO HAJR EXTENSION(BEAUTY PRODUCT) MAINLY FOR MY WIFE.DAUGHTER ANO THI ER FRIENDS .I ALSO HAO FIVE

SAFETY OF ALL BUT WHEN GUilT IS NOT ESTABLISHED.I

THOUSAND DOLLARWITH ME ($5000).SINCE THIS ENCOUNTER BOTH AT DETROIT BORDER AND JFK, I HAVE BEEN EXPERIENCING SECONDARY CHECK SHOULD BE A FREE MAN. I APPEAL FOR REDRESS. MY AIR

AT DETROIT BORDER EACH TIME I TRAVEL TO DETROIT(USA). SINCE I LIVE IN WINDSOR (ONTARIO) A BORDER CITY WITH DETROIT. SOMETIMES IT

TICKET ARENT USEFUL HERE SINCE I DONT HAVE PROBLEM

TAKES HOURS TO COMPLETE CLEARANCE WITH THE CUSTOMS ANO EACH TIME NOTHING IS SAID AT THE ENO. I AM SEEKING REDRESS BECAUSE I

WITH BOARDING OR AIRLINE.ALSO THE TICKETS ARENT

CROSS THE BORDER 2 OR 3 T IMES A MONTH TO BUY MY HOUSEHOLD NEEDS SUCH AS GROCERIES. ATIMES I VISIT FRIENDS SOMETIMES TOO, I MAY LEGIBLE ANYMORE.

WANT TO BUY ELECTRONICS SUCH AS IPAD, COMPUTERS TO SHIP TO NIGERIA FROM EITHER NEWYORK OR THROUGH MY AGENT IN DEARBORN.

Closed

9/1/201312:27 PM 9/5/201311:55 AM 9/17/2013 4:08 PM
9/21/2013 4:00 AM 1oi6/2013 12:41 PM

TSA000878

(b)(6)

IC Cb)(6\

Ibelieve the US government record oo my personal infonnatioo is inaccurate_When I departed from US on 11 August 2012 my departure date was

I have been advised that separate applications are required for each Closed

r~ as 8 November 2012, consequently incorrecUy recording an overstay in tile US. Thomson, my travel company have confirmed the problem was due to the Local family member as we have all been affected b the same incorrect

Departure COfltrol System (LDCS) at Sanford Orlando Airport inCO<l'edly using the UK/US date format. Day/Month/Year or Month/DayNear. I have been informed by

recordln or de 111Jre date.

assport Numti&r:

. messages from Thomson and Uttra Electronics, the supplier of Sanford Airports Local Departure Controf System (LOGS) that in July 2012 the US Customs and Bo<der t-'.'.~~hl..".\~~/i::'~==-d.==:::.:..:.:::.::::::::.:.i..-..J..Ql~~,,,--1

Protection alerted Ultra Electronics to an unrelated issue affectillQ Sanford flights. This required modification of the system and signrficant testing which was completed on lf,i>mf;.;,r:•:s::s;:P::;O:<:.l::N::um~::b;~er;::;L---{il3ifri§ri'mlnmmJ"7.~;'7~

8 August 2012 and was deemed successful f~lowing receipt and exchange or respooses between Ullta Electronics and CBP. On 13 August 2012, CBP noted an

. r

t i..\ft::\

anomaly, in that the system provided by Ultra Electronics seemed to be- transposMlg dates. tt seems that my 11 August departure date was recorded as 8 November. This

issue appeared to have affected flights departing from 8· 15 August 2012. Rectificatioo work was undertaken by Ultras support team and the issue was resolved for flights

departing after 15 August 2012. The correct information has been resubmitted to CBP. in the following August 2013.1 also have confirmed records or my attendance a1 my

place o f work In the UK which also proves that I did not overstay In the US. My ESTA application In June 2013 resulted In authorization to ltavel oolng rejected due to the

incorrect record of overstaying.

I I 1 £'.h )f6 \ betieve the US Government record on my personal information is inaccurate. When I departed from US on 1 1 August 2012 my departure date was
5 recorded as November 2012, consequently incorrectly recording an overstay in the US. ThomSOfl, my travel company have cOflfirmed the problem was due to me Local

Closed

Departure Control System (LDCS) at Sanford Orlando Airport incorrectly using the UK/US date format. DaylMOflthlYear or Month/DayJYear. I have been informed by

messages from Thomson and Ultra Electronics. the supplier of Sanford Airports Local Departure Control System (LOGS) that in July 2012 the US Costoms and Soeder
.-= =---.., Protection alerted Ultra Electronics to an unrelated issue affecting Sanford flights. This required modification of the system aJKI significant testirlQ which was completed on 't::~~~==-;,,.;.:,...;=.'----',,,,;,.,;;,;;;,,;,..,,.,=,d

8 August 2012 and was deemed successful follOWlng receipt and &xchange o f resPOflses between Ultra Electronics and CBP. On 13 August 2012. CBP noted an

anomaly. in that the system provided by Ul tra Electronics seemed to be transposing dates. It seems that my 11 August departure date was recorded as 8 November. This

issue appeared to have affected flights departing between 8-15 August 2012. Rectification work was undertaken by Ultras support team arxt the issue was resolved for

flights departlng after 15Augusl 2012. The correct Information has been resubmitted toCBP, In the following August 2013.1 also have records or my anendance in the UK

which also proves that I d id oot overstay in the US. These consist of letter confirming attendance at a hospital appointment and credit card statements showing use o f

credit card in the UK at the relevant time, together with my own records of self employment. My ESTA application in June-2013 resulted in authorization to travel being

rejected due to the lncor~t record or overstaying. Having beOJI Informed of the CO<rect data being llansmllted I reapplied for an ESTA Ofl 15 O<;tober 2013, resut«ng in

Status Travel Not Authorized return message.

II f b )/ 6) lbelieve the US government record on my personal information is inaccurate. When I departed from US on 11 August 2012 with my family. our
departure date was recorded as 8 November 2012, consequenUy incorrecUy recording an overstay in the US. Thomson. my travel company have confirmed the problem was due to the Local Departure Control System, LOGS. at Sanfotd Orlando Airport incorrectly using the UK/US date format. Day/ Month!Year or Month/Day!Year. I have
been informed by messages from Thomson af'KI Ultra Electronics, the supplier of Sanford Airports local Departure Control System, LOGS, that in July 2.012 the US
Customs and Border Protection alerted Ultra Electronies 10 an unrelated issue affecting Sanf0<d flights. This required mooif>ealion or the system and significant testing
which was comptetod on 8 August 2012 and was deemed successful following receipt and exchange of responses ootween Ultra Electronics and CBP. On 13 August
2012, CBP noted an anomaly, in that the system provided by Ultra Electronics seemed to be transposing dates. It seems that my 11 August departure date was recorded
as 8 November. This issue appeared to have affec!ed fhghts departing from 8 · 15 August 2012. Rec~ficaliOfl work was undMaken by Ultras support team and the Issue
was resolved for flights departing attar 15 August 2012. The 00«ect Information has boon resubmitted to CBP, In the followin_g August 2013. I also have records from my
school confirming the school Summer Term ended on Friday 20th July and my return to school on the first day of the Autumn Term. 4th September 2012. Daily attendance
records are available showing attendance from September through lo December 2012. My ESTA application in June 2013 resulted in authorization to travel being rejected due to the Incorrect reco<d of overstaying. As a consequence of this I was unable to travel to Florida for a hollday in August 2013.

Closed

Each time I go the USA. I am repeatedry referred for secondary screening when dearing U.S. Customs and Border Protection. I know what the problem is: when I was 10. 1went back to France 3 or 4 weeks after my entrance in the U.S, with C&osed

I travelled to the USA with my family for a touristic trip. In 1995. I was on the same passportas my mottler.I

f b \16 \

I At that time, when you entered the my mother and sister in o rder to attend school in September as every

USA, the agent wa$ giving you a ticket of entry that you had to g ive back when you were leaving the U.S. F0< some reason$, this ti<:ket wa$ lost and U.S. Customo and French kid in my country. Since then, eaell time I travel to the USA, I

Border Proteclion had never regi stered the fact rhat I left the U.S proper1y.

am always subjected 10 additional screening, which ls very a11noying

and can be probtematic when I travel for business reasons o r when I

am in transh for another country. Yet. I often go to the United States,

all tbe more as I work In the French media sector, where the United

States is advanced and has a lot to teach us. For instance, I was an

exchange student in Boston at Tufts Univefsity in 2006 - 2007. Last

year . I went to lhe Consumer Etecttonics Show ln Las Vegas. Oti&

time, an agent told me that I would systematically be referred for

additional screening unless I write to you. He encouraged me to write

to the US Department of Homeland Security becalJSe cases like me

are a waste of rime for b0<der patrol and services. I hope this fetter

will clarify my srtuation and help resolve the mistake that was made in

1995, and that I still pay for. I am planning to go to New Yor1< City

from November the 7th until November the 11th 2013 with fdends (in

three weeks). J really hope trus problem wiU be solved since then.

Thank you very mueh for your time and consideration.

I AM j

6?.~\

1THIS-IS MY 3RD TIME BEING STOPPED. ™E 2NO TIME IN MAY 2013 WAS WORST THAN

THIS.o0RtNG I HE 2Nb i I~

OF lHE OFFICER (K IAN LOOK) WAS VERY RUDE TO ME FROM THE ENTRANCE OF THE PLANE.HE SCOLDED ME ONLY

WE WANTED TO INVEST HERE:THE INVESTORS LIKE US SHOULD NOT BE TREATED LIKE A THREAT TO AMERICA. MY

Closed

WHEN I RAISED MY HAND TO SHOW HIM MY L UGGAGE. l WAS DETAINED FOR 4 HRS.ROUGH INSPECTION & VERBALLY ABUSIVE & FINALlYI WAS

COMPANY IS GOING FOR LISTING IN U.S S TOCK

BROUGHT TO A ROOM WHERE MY FINGERPRINT WERE TAKEN & INTERROGATED AGAIN. AU. OYER MY BODY WAS ALSO CHECKED. I PURPOSELY DID EXCHANGE.OUR PUBL IC COMPANY IN U.S IS BIO OIL

NOT FILE A COMPLAINT WITH YOU BECAUSE I WANTED TO SEE WHETHER I WILL BE PICKED AGAIN FOR MY 3RD TRIP. THI S 3RD TRIP,I WAS ALREADY ON NATIONAL CORPORATION. WE HAYE GIVEN YOUR OFFICERS

THE PLANE IN LONDON WHEN I WAS ASKED TD COME OUT FROM THE PLANE & INTERROGATED BY A HOMELAND SECURITY OFFICER.UPON ARRIYAL.4 THE INFO OF DUR LEGAL CONSULTANT. OUR BIOFUEL

OFFICERS P ICKED ME & MY CHAIRMAN AT THE ENTRANCE OF THE PLANE. I KNEW THAT I HAVE BECOME A WATCH LIST WHEN A RED CODED ALARMED PRODUCTS HAVE BEEN APPROVED BY U.S EPA. I HAYE GIVEN

THE SYSTEM WHEN THE COUNTE R TOOK MY FINGERPRINT. I WAS IMMEDIATELY BROUGHT TO A ROOM FDR INSPECTION. AS USUAL, ALL MY

YOUR OFFICERS SUPPORTING DOCUMENTS, U.S EPAS

PROPERTIES & DEVICES BEING CHECKED. I DEMANDED FOR ANSWER & ASKED TO MEET WITH SUPERVISOR. YOUR "SUPERVISOR MATLIN" COULD NOT APPROVAL & COMPANY BROCHURE. I AM HIGHLY RESPECTED

EVEN TELL ME WHY•.TO All MY QUESTIONS. NOW I AM DEMANDING FOR ANSWER FROM THE U.S GOVT

BY THE WORLD B IOFUEL INDUSTRY. I HAYE GIVEN YOUR

OFFICERS THE INVITATION LETIER ISSUED BY THE BRAZJLIAN

ACADEMY OF SCIENCES INVITING ME TO SPEAK AT THE

WORLD SCIENCE FORUM 2013 IN BRAZIL ON 24-27 NOV 2013.

10/20120 13 9:38 AM 10120/201310:55 AM 10/20/201311:53 AM'
10/2412013 5:29 AM'
11/2/2013 1;13 PM

TSA000879

(b)(6)

Date: November 2, 2013 Place: Custom of LAX Airport One the date shown above, I returned to the USA from my short trip to Japan. At the Custom of LAX. 1was

escorted to a separate room for additional screening. Since this was 2nd time in a row. J asked the officer \vtiat is going one?"' The officer ignored my question, but said to

the other officer (Who tool< me to the separate room) "I got a blue light for tills person." For clarity, tile 1st time happened on Sep 8, 2013, when I r<ttumed to the USA from

my short London Trip. As you can see, it was only 2 months ago. I was detained in a separate room fOf about 45 minutes, and waited for anothet officer to come see me

from dO'wn stairs. This officer searched all my bek>ngillQs, and especially, took a note of serial numbers of my laptop and mobile ptl<me. The whoie process took for about

2 hours. I persistently aske<I the officer why I am being screened, since he was Checking on me and my belongings In details. Clealfy, 1t was not a random cheek. In fact,

the officer acknowledged that I am being "flagged." After the screening, f asked to speak to his supervisor why I am being "flagged", and tile supervisOl told that there was

some kind of whistle blow from outside. I persistently asked what it is about. but the officer told me to contact the Homeland Security through this site. I must claim that I

was unfah1y detained for 2 times. I have never been arrested and never done any wrongdomg (other than minor traffic vk>lation). I have been a good r&Sidentleihten all

through my life, and there is oothtng that would cause me to be "Ragged". Thus, I shaU request to know wtiy I am on radar by the Custom ot tM Homefand S&cutity. If
there is any misidentification, I hereby request for redress. I profoundly appreciate your attention on this case. It ls my sincere desire to be able to travel without any undue

an de1en1ion or bur(len from next ti:me.
Letter from Global Entry Membership!

(b)(~i

lo1/IJ6/2011 • CBP laws violation code# 19USC1526(E) This decision was base<! on inaocurate information. Need Your

Help: I applied lo the Global Entry Program earned thal my request was denied due to U.S. Customs decision to oounterfeil a purchase I made in 2011 to buy saving

ene<gy devices for testing purposes In the US. I explaln&d the detaits of the use of these energy devices for testing and measudng the energy saved In latte< I teoelved

from U.S. Customs. I replied the U.S Customs letter with the help of rny attorney. The cost of each energy saving device I purciiased was $2.00. I believe U.S. customs

never updated my records or follow up on it after explaining the reason of these devices and therefore, US Customs has issued this viotatioo against me. I never received

confirmation what happened with the letter I SGnt to them. I believe it is not fair that U.S. Customs has applied this vlolatlon against me without asking me f0t more Info. to

Ifft this violation. I feel discriminated under this circtJmstance. I ask your help to review my case and consider to lift this unfair violation from U.S. Customs. I have a clear

I I record. I am an honest U.S. citizen and frequent flyer and would like to be accepted as part of the Global Entry Program. I sincerely appre01ate your time and effort to lift

up tllis U.S. Customs vlolatl0<1 against me. Thank you so much for your help.

(h)(6 )

Closed Closed

Sir/Madame Im a commercial truck driver and I travel from Canada to the U.S and from the U.S to Canada very often, and sometimes wflen I cross the border Im

In the last 15 years Ille CBP has handooffed me more then 15 times. Closed

detained for a secondary screening, and this lasts for abOut 1-2hours every time, and sometimes even more then tllat. This has been occurring for the past 15 years, bul out lhe reason as to why Im taking action now ~ because the way I

this time I was asked 3 questloo1 \Nhat Is your name? What are you carrying? and Are you travering alone? To which I responded, Amarjit Singh, Phone covers. a1'M:S that was mistreated by the officer at the botde< In Alexandria, NY, on Im traveling alone. After these quesbons the Officer asked me to put both of my hands out of the driver side window, and as Iwas putting my hands out of the window 4 November 05. 2013, at approximately 6:00pm. You can look at my file

bO<der pauot offl(:ers surrounded my truck and aSked me to step O<tl of the truck. Aner I stepped oul of tile truck one of the CBP officer handcuffed me. They tOOk me into and see that I have always cooperated and respected tile officers, but

a cabin inside the Office and asked me my name and othet quest10ns, and when I asked a CBP officer, why I was being detained? he tesponded In a ve<y aggressive this time I was mistreated by the Officer even after I completeJy

manner and told me that i should keep qujte and if I didnt listen to him, he wou1d fire at me(as he was saying this he made a movementtowards his gon). After everything cooperated with him. You can probably see this by looking at the

was over, soother officer took all my information and asked me to sign 2 paper, then the officer gave me & comment card and told me I was able to enter the U.S.

recordings from the cameras that where tn the cabin and at the

border crossing area and office. So the question Im asking you Is.

why am I being detained at a CBP office every time I cross lhe

border? Son there is any problem with my file please tell me what the

problem Is and teU f'll9 how we can resolve the problem.

I was asked to submit my electronic devices'"' review and my vehicle was searched. This Is the third time I have crnssed the bO<der from Canada back into the US and A HS lnvestlgallve team visited my house in July and reViewed my Closed

have been asked to submit to electronics review and a search of my vehicle.

computer which Igave them access to. They found nothing and

suggested I discontinue chatting or &6tnailing ind1vtdua1s who were

under Investigation which I have done.

I For the last three yea.rs Ive been stopped in US oostoms when entering the Unhed States for additional screening. Every time I have been stopped it has gone ok, but led To Whom it may coocern. I lived 8 years in the United States and

to me missing connecting flights within the United States.

moved back to Norway in 2005. Im married tor {,h'\( h '\

C&osed

who Is an Arnerican citizen. we both 90 back tb lhGhflUb~dll&S

ev&<y year to vfsite her family and I also travel abtoad for work 3$ I

worl< for a global company. LG Electronics. In tile year 2000 I go\ a

DUI in the slate of Georgia and ever since 2011 Ive been stopped in

the US customs for additional screening. Every time it has been ok,

but quite time consuming and also a bit embarrasing as I sometimes

travel with busmess customers. The additional screening has also

resulted In me missed connecting fl ights to other destinations within

(Jl.eUS.

FPF201430040ooo0701 lncode~t No 2014SZ000054801 I am a physician, specialize in ear surgery. Since 2001 I have worked for! l b llfi l

!a Washington I have carried the morphine and the pain ptllS for the last 10 years

·j based noj)..profit asl t h h~ (Monthly I travet intematlooally to de'leloping countries providlng ear surgery to underserved, to save lives of people who dying ffom ear

and entered tbe USA over 100+ times and each time never had a

Closed

Idisease complications. ave hold medical lk:enses in CaJifomia and Washington and a DEA license. My professional acknowledgements are: United States COl')Qress-
(2~~;::=======::::;::::;:::;:,::;:::;:=:::::==::::;=:::::::;;::=:::::::;;:::;:=::::;::;;::::::::::==:;:=:JNwise, since 1994 a history of kidney
stones sfx Umes, emergency surgery in Italy, 2013. Traveling to oounttles Ilka Cambodia, Ethiopia, its difficult to find quahty drugs. many are made In China, India, "'

problem. It is unknown to me. and probably you. as lo whether
personal medications can be stored outside of Uieir original botUes. Many people put m&cflcatlons In d1spens1ng oontatners PIJtehased a1

Pakistan and are fakes. Years ago Ielected to carry my own medications to treat insects bite tocoUc from kidney stones. My 12 medications have been given to me as the drugstore for stotage. Is my 91yearold father Who does this also

0Jl l6l {h)(6i DOsaCtmo.l•aparleynnsd.gIporualorngcihayanasnbenydubaairblthcroo.aoWdv,eeonerfnioptnereriesncdVrvibaiaendct.houeAvlNlemer.xyUumspoleandnirceea.rtWuiomhniesnngarwheoermesmheoowwvietehddmfreo"m':th~emirvo:r°lg'ilnp~aaalgsousoje-~- ,jnl~~~·~-~r'!-'l~

e volume. Sept 29- Oct 2, 2013 I attended an irector of Neurotology at George Washington Unlverstty,
od to go ioskle and completed the forms and answer

crossing borders illegally? The quantity of medication I carried for personal use was 9 pain tablets and 3.icc vials. Would you not think
if I were trying to be a drug..trafficker that I would have had a larger

questions. I mentioned my 12 medications (9 only tablets of Oxycontine and threelee vials of morphine). I showed my medical lioense, my visas to developing countries, quantity and a lot of cash. They never took a urine sample. You would

end explained my work. Two hours later, I was called to go down a hall where i was handcuffed and bOdy searched altd place In a l101dlng cell. Three hours later one of think this wO<tld be impc>rlant, because medicabons can be detec1ed

lhe border agents and a t:~·:W late Trooper entered the ceU and read me my Miranda rights and asked me onJy why I had pain medications. After one hour more I in the urine! Their uncertainty as to what to do should haw been

own P was reJeased and I note h\(6} as hetd in aoother cell. The Trooper and said he was not sure why he was called! He said lie could not contact tile Whitcomb

addressed to the DEA, or the State Board of Medical Examiners in

Couotry OA and then toO

our one numbers saying someone would catt us the next day. To date- no call from anyone. Mer 2 hours we were given permission to Washi(l91.on for ciarification. They instead called a State Trooper who

leave. I noted in my backpack unlabeled tablets of both potassium and magnesium citrate, the officer did not see in plane sight when he di<! a thorough search. My

had no idea as to w~y 1:w•~:nqtacted. I believe the bolder patrol

lhl l6) concerns are as follows: Treated with excess f0toe. (Handcuff and placed tn a hokfingceU) when our identities were known. I am now a person of interest always detained profited us becausel

Jis if Iranian heritage and they had

now uPon entering the USA and my Global Entry status has been removed, Please address the following: Reinstate my global entry status Expunge me as a person of to make their quota for tile day.

Interest Require a statement from the officer justifyi~ handcuffing and placing In a holding cell.

11/312013 2:44 AM
11/4/201311:54 AM 11/ 1512013 11:57 AM
11127/2013 12:f3 AM 121512013 7:50 AM1
_,
12/ 12120 13 9:52 AM

TSA000880

(b)(6)

In May 1 2010 coming back from a 3 days bip to Montreal Canadian Quebec which I wished to visit from a k>ng time and I also wished to practice the French Canadjan
accent as I spphed for a Job with General Motors as a customers servioe operator for Frencii Canadian auto dealers but I experienced a huge delay fOf clearing the c.,,;1oms lll<oogh Sarnia Pott Huron border crossing point from 7am 110 5il"" while crossing with my car a 2006 Pontiac G6 due 10 my stomach upset since Ille spicy meal I

CloS<!d

had in an Indian Pakistani restaurant in Montreal or maybe my beard has triggered the referring for furthe< search and while searching the cat and going through my

belongs the officer was asking allegedly that I was hiding from th.em a foreign passport which wasn t true and suddenly my belly start acting and I liad to go to the

bathroom right away since I didn I have obviously a dipper to have oo me. But the officer refvsed my gen«e request bul since he was shOWlng me Ille bad cop face ano

was no good good cop face a.round I had to yell to drag attention on my urgent siruation to go to the bathroom : saying: I have to go to the bathroom now! After going out

of the bathroom the scenario of bad cops has continued with me for no reason just because I was upset and disoriented from the feeling that I coukl have done bowel

movements in my panlS. I have been asked f0< my coml)<lter s password which I gave gladly knowing the Importance and Ille delicate job or l)<Olectlng the US borders ..

but lt\ls dK:ln t Improve my situation instead t had to wait ror a 2 FBI agent coming from Detrott which [s 1 tK>ur drive far .. but I waited for them rot 3 hours and I was

questioning by them and the seivice secret agent who came later f<X 6 hours because they found in my laptop a birth certificate copy of president Obama which I

downloaded while arguing willl an of<! fliend about his eligib1hty for presidency as a US bom citizen _ My friend was allegedly claiming that President Obama wasn t born

In the US but koowlng the US law oo the maHer I tried to convince him by downloading this copy of lhe certificate whk:h has boon made by president Obama hlmself to the

best of mv J<oowledoe When flying localJy, I am continuously delayed during airport checkin, when passing through security m&cks, and at tile afrport gate. I am always selected for addrtional

Closed

screening at sacunty. and 1always find a TSA agent waiting at Ille airporl gate to cheek my bags, yet again twas !Old on several occasions tllat I am on increased watch

lists, and shoold apply to be "'moved. When Oylng lnlema~onally, I am conlinuoosly detained when returning 10 lhe US. Delays are often upwards of 6 hours. My

electronic devices are taken from me, and CSP officers demand for the login passwords to my electronic devices. Afterwards. I am detained without explanation or

Questioning.Jor several hours. __ -~

___

_

~

~

_

Detained without explanaUon on Dee 24th, near Delmll at Ille Canada Tunnel (coming baok from Toronto). I was interrogated, and held without el(l)lanallon from 8PM - This·1Sthe fll'Sl of two lncedents where 1get detained in the span of 2 c!Osad

1:30AM. My bus left without me, and they did not call my family to inform them of mywherabouts until 4 hours tater (at midnight). My laptop was confiscated, as was my days.twas informed during my interrogation by Homeland Security

cen phone, and they took my passwords. I was held unhl Christmas morning, and did not gel home until 6am.

Office~ at Niagra Falls on 1212612013 lllal this would

happe~I med this form. During my 2nd detainment I was

subiect to aggressive and demeaning language during my detajnmen.t

on the partor Field Offioers. and CSP staff at Niagra fans

On the 12th of September2013 t requested entry into the US at the Montreal International Airport on what I believed to be my valid muttipJe entry J 1 visa. When I was I believe the rejection of permissK>n to re-enter the United States on Closed

questioned by an lmmigratJC>n officer at the tmmigration booth about the intenlion or my travel I slated that I intended to retum to my p<evioos place or w0<k at camp Ha:eo my vaYd, multiple-entiy J1 visa, cancellation or my t.ourist visa, and

YMCA for 2 weeks before my v;sa expired. I stated that upon completion of this intended length of work 1would be departing the US to travel back into Canada where I the way I was subjectively treated. was harsh and reaJly uncalled for.

wished to cootinue my overseas work on my valid Canadian work holiday visa. As there was some difficulty processing my request on the system 1was then ushered into I was not given any information about my visa or my rights, and was

anolher room where I wooId speak to another immigration office<. For approximately the next 2 hours I sat in there waiting 10 be ad<lressed by someone elsa. This was a spol<:en to witllool any respect or compassion. This was one or the
very ne<vous wait tor me as I had no tdea wtiat was taking lhe Immigration department so long. After such time, t was btiefly infooned that the system was down and that worst experiences of my life. My fntentions were truly genuioo and I

there was nothing they could do about processing entry requests nation wide. Another half an hour passed and I was fina\Jy called in for questionii-.g. I was then

was completety coopefative throughout the process yet I felt

Interrogated about my inlentions f0< working in the US and wily I d•d not have a valid visa. I was surprised by this and explained that the J1 sliel<er in my passport had the humiliated, scared and treated exlremely unfairly by US customs. I

lncOl'rect dates. I tried to explain that I thought Ft had been &lectronically extended and approved by CCUSA. my visa sponsOI'. I did not think I had to provide additional would oow hke to know what my current status ts, if I am alloWed to

documents that proved that my \Ilsa was extended; I was completely unaware of this. I requested that the officers please research my case on their computer system to transit home through the USA as t originally planned and if I will ever

see that my visa had been extended. They refused to contact CCUSA and told me that my visa had been cancelled. I applied for tliis J 1 visa in February 20 13 at the

be ab&e to enter the USA again.

Melbourne Consulate General and sometimA tater the 0$2019 form aOO visa slicker I received both stated the iococrect dates for my Intended length of stay In US. I

contacted CCUSA to extend the dates so I could participate in the post season program of the camp. Before departing the US for a short visit to Montreal in September, I

had received confirm.atio11 from my camp director that my visa had been extended and confinned with CCUSA. An email printout from CCUSA outlining my visa status was

shown to me from my camp before I left wlllcll stated Illa! my J1 visa had already been extended and confirmed unbl the 1s1of October. I then asked the omoer if I (X>uld

just coter the country briefly on my valid tourist visa and not work at the camp. but just stay there for a couple of weeks because I had friends there and it was a safe place

tor me to go so far from home. The officer tokt me that he did not believe me. The ottioer then read out to me from his computer screen that I had already booked a night

leaving Los Angeles on January 141112014 and asked me "Whal$ with that"? I told him that I intended 10 be in Canada at lllat stage and it was my connecting Righi from

Vancouver home to Melbourne. Australia. I was overwhelmed when further officers entered the very small room. One officer that came in came down qurte dose to me

and loudly proceeded to tell me that I had lied to them and the Canadians and that I was "up for fraud"' and that I could "spend time in jail for this". I was scared and lost for

words When another officer then reeled off a hst or e<imes I was apparently trying lo commit. It was then recommended that I not try lo enter the US again and stay ln

Canada. After further, loud, demanding questions ltke "Whats going on Sam 81.tCkland, huh? Whats 90£ng on"? I was overcome with emotion and repeatedly saki that "I

dont know". I then struggled to explain that I did not have anything with me, just my backpack with my laptop and a few of my clothes, with the rest of my belongings back

at llle camp in the US. I was then asked somethif19 al0<1g the lines of "canl they 1ust send 11to you"? to which I replied by saying that I had 2 full suitcases w0<1h or things

back al the camp. With that, the officer then loft the room and came back about 5 minutes later saying that they could grant me a temporary visa f0< 7 days •to get yout

stuff and get"! I was also told that •were going to watch you" and that theyll know what I am doing and I dont leave. Mortified by my experience I was then left to collect my

thif19S and head to my boarding gate almost 3 and a haWhours late for my !light. which was fortunately delayed.

i am stopped, detain&d, and electronically searched 100% of the time when I come back from intemationaJ nights. 1know lhis is no coincidence. my camera. laptop, and phone were seized and searched each time i returned to the USA..

Closed

iJ f,b b 6 On Sunday Januaiy 5th 2014 l~/

I nd my daughter

were traveling back to oor residence IOcated in Rookl)Ort

As my only family resides In Canada, I travel during the holiday

CIOsed

mm Massachusetts from vlsitfog my

8te In Canada. At apptoximately 11:30 AM we arr ve at t e nited States Customs in Highgate Springs Vermont. our passports seasons and sctlool vacatloos with my chlldren to visit them. I find It

were checked and we were asked questions such as how long was the duration of our stay if we were bringing anything back into ttie United States and where we stayed. increasingly difficult to travel when I am being detained each and

along with some olller !)<'00edura1 questions. After thesa questions were asked the Customs Border PatrOI officer, omcerrii:\7Clo1d us oor car was going to be

eve<y time I tiy lo enter baok into Ille United States. It has been over

searched and directed us to pull Into the parking lot and to walk Into the:lf wstoms bulldlng. After belng seated for about t~s we called up by a male border patrol a decade since the detainments started to occur each time J would

officer. He proceeded to hand each one of us a declaration of goods form and instructed us to fin it out. He asked for our car keys. told us to be seated and walked to our return from Canada. At time point. I have found it very frustrating that

car wtt~r female border patrof off'icer and drove our car into thei.r garage. Our car was searched for over a hour, and during this time another male officer known as I have not been provided an answer as to why these detainments are

Office

sked us to haM over our eellphones. I quesllon&d as to why we had \o hand them over and tie stat&d that it was for their officers safety. Yet, during the- occun'fng. I am a United States citizen. but I do not fool ,Ike tam

three

tioo that we were detained I do not recall any other travelers whose cars were being searched asked to hand over their cell phones. Once the female and beiog treated as one. If you could kindly take my situation into

ma$e officers who searched our car returned. tlley proceeded to call my son up. myself, and my daughter and fingerprinted each of us, obtaining fingerprints from each consideration and provide me with tile answers I h.ave been lookmg

and every one of our fingers. In addltton, they atso took our pictures. After they told us to be seated they conhnued to be conducting unk.noYm activities with our passports for, for years.

and other infonnation in their possession. After, they directed us to be seated. They con tinued to come out of their back offices and ask my son multiple questions such as

how much he weighed, how tall he was and what his middle name wa.s They also asked for his drivers license and made a photocopy of it. During the three hours we

were detained I asked the supervisor and the border pattol officers multiple times what tf\e reason for our detainment was. al'M:t they gave the same answer. that they were

unabJe to disclose that ;_ntonnation. After three hours, the officecs handed us oor keys and told us that were pennitted to leave.

12/22/2013 12:24 PM 1212512013 2:07 PM 1/3/2014 11:21 AM
1/16/2014 10:18 AM• 111912014 10:41 PM'

TSA000881

(b)(6)

At customs, my wife and I were detained and all our belongings searched. When I requested an explanation, a supervisor rudely asked my wife if she watched porn and asked me if I had chikJ porn on any of our electronic devices. She continuaity accused me of lying,

My wife and I have traveled to Mexico for the last 9 years and have Closed never been detained or belongings searched until the last three times on 1116114, 11116113 and 519/13.1 have never even looked al child porn, let alone handled it We would like this situation cleared up.

Denied onllne and mobfle app bOarding pass printing on last three trips (UK. Canada, and domestiC: IJip to Las Vegas - all trips Originallng from SFO With two being

I work for Skype (now MiCroson) and have been !raveling ror

CIOsed

business trips). Required to stand at check~in counter for up to 1hr as agent makes a phone call to clearmy boarding pass. Given SSSS sa-eening on every leg or every business with them for the past 7 years (avg. of 6-8 trips per year)

trip. Detained at UK, CA. and US customs for further questioning lasting up to two hoors each time. Full scans of my work issued laptop and mobile phone.

without any additional screenings or problems with check in. I started

encountering this problem on my trip 10 the UK in Oe<:ember 2013. 11

was especially embarrassing while traveling with my ramdy to Canada

on a personal trjp and my kids {8.6, aod 3) were detained with me for

over an hour to go through an the che<:ks). Im hoping this process will

resolve this issue for me once and for all. Thank you in advance f0<

your belo. It seems that every time I travel abroad, I am always singled out for additional screening, and the agent reviewing my passport needs someone else to authorize my re-

Closed

entry. Plus, when ordering electronic components for work (I am an electrical engineer). I was inrormed by bOth Oigi-Key and Mouser Elecironics that they needed lo verify

my Identity since I am "on a government wa tch fist". I HAVE ONE OF THE MOST COMMON SPANISH FlRST & LAST NAMES!!!!

On the 2S..01· 14 I arrived at airport to check in with Caribbean airlines.The check in agent told me that she could not check me in and I needed to visit the American

present Redress# f7h){lrhe last 2 times I travelled before this

Embassy.I visited Ille Embassy !he same day and was tokl thal llley were not sure wily I was rererred to them but llleir system shows my visa 10 be valid and I shOul<I be tnp with rny redTes~~els were delay free and was not

able to ttavel.I left straight for the airport,purchased a ticket With Ametican Alclines and traveled that same evening to the US.When I walk&d off the plaoo them we<e two tequlred to do the secondary screeolng.This was rny secood time

agents waiting and on checking our passports they told me and my wife that we were ralldomly selected for additional screening.I was taken to the fi rst immigration officer over the last few years wtiere the checks were so detailed but its its

CIOsed

where you wovkl nOfmally go if you eame off a flight and the two officers waited with us while he processed our papers.He stamped our pas$J)Orts with the normaJ 6 tnQnth the fif'St time my phones et¢ were taken and eheGked away from our

entty.An attempt was made by one of the .officers accompanying us to stop the th& passports from being stamped but was unsuccessful.They later setatched off with a view. pen my wifes initial stamp but left mines.They told us th.at we would still need to go through the secondary screening.We were taken to the room where our bags were

e:ileq(:ed we we interviewed.Our casli was tak.eo out and counted.My wallet was run through and credit cards recorded.My phOfles,I pads etc were ta.ken from os and carried' to some ot~r place and retum&d a few hours tater when were eventually allowed to leave the airport.During that time I was asked for the pass codes to aocess au

the devices. I am from Trinidad and Tobago. Based on my darker complexion and Islamic sounding name I believe I was being proffied. While I was ftying from Korea to JFK a;:rport
New Yori<. USA on January 15th, 2014, my debOarding was delayed. and everyone on the plane was told to have our passports ready. When I came out. two customs

Closed

offiOOfs at the gate were checking everyone from the ftight. When I came up. they took my passport and green card and stopped ch.eckin9 everyone else, leading me to believe that I was the person specifically targeted. The officers escorted me into a room, wflere they took all of my phones. laptop, camera, and my bags. My luggage was

searched in front or me. b<il my ele<:tronics were searched In another room. Ther& was also a pOlioe dete<:live present They asked me where I was travehng to and rrom,

which I told them. Then, lhey asked me ir I had any contacts with ove.rseas groups or terrorists, and If I k.new any terrorists. Of course, I answefed ttuthfully in the negative, even though I was offended by their implication that a Muslim man would koow terrorists. Then, one of the officers, Officer[Zk}tated that I need to have my court

papers witti me. or they will r'IOt release me. He was, referril\g to a pastease in which I was falsely acoused of grand lhefl, and proved my 11mooence in court. tt appeared

that !hey knew all the rormer details of !hat case. As I righttully pointed oul that Jhave done nolhing wrong, and they cannot legally hOld me, Offlce[Zh}eplled that lhey can. and send me to be fingerprinted. After detaining me tor about four hours, I was let go. I fee1 that I was treated like a wanted criminal for no apparent reason, which is

comoletEtlY unwarranted.. uniust. wid disalminatorv I was asked wtiy I dld not book a return fligh1 during pcooessln9 as I staled my visit would last appox.. 1 month. At the time no date has been set because I was unsure as Again, th& severity of the inspection was not made clear to me. I had Ctosed

to how much time I woutd actually be spending there. I stated that. at the time of bookrng. I dtdnt. myself, have the funds to have a return trip scheduled. However, I was more than enough information on me at the time. but not off the top of

able to book a rewm night aner being originally denied at the Border. The Inspecting Qffioer asl<ed me several questions, svch as ii I had a job. I told him I was self-

my head. but saved In a memo on my ?hone. I feel as though the

employ&d. I own a business, registered In Ontario and it was marked on my shoot lhat I am unemployed for some reason. As I cucrenUy live with my parents In Ontario, I nour 1009 secondary Inspection was a little unjust in the sense that, a do not have any bill statements. During secondary inspection. I was asked about the address in whM:h. I was visiting. Off the top of my head, I hadnt memorized il but had lot of assumptions were made by the inspecting ofticer(s). Perhaps if I

it within my cell phone. Since the signs stated I wasnt allowed to use the devioe. I didnt bother asking, If I had of koown the- severity of the-situation, such question would had of asked more questions, I would have received more information have been POsed. After being denied once be~use I was believe-d to be an "intended Immigrant• I returned to the front de'Sk and purchases a retum p&SS for March 22nd regarding the Issue to assist myself.

and attempted to go through again. According to the sheet given, this is an articie that would have proven OK to use. This was not the case. I have, tile following aspects

of the list. which were, perhaps not partitt1larly articulated well at the time of inspection; Evidenoe of Employment (business owner), Cell Phone Bill. Return Fright,

sufficient funds for trip, Contact Name. Address/Phone Number 1n which to be contact In lhe USA As I do not carry my business owne<shlp doct.lments around with me, I was unable to clea.rty prove that I was going for a "visit•. I feel this was wrong. I cleared stat&d I was a self~employed Game Developer at the clearance desk before being

sent to seco[tdarv ins~9n. It has been more often that I go through a second sCX"eening when enterillQ to the US in San Antonio lnU Airport (I fly most of the time). In 2011 I made a terrible mistake I am family and honest business man who made a mistake that I am Closed

by making a very bad joke, while tal"king in Spanish, to the Aeromexioo employee. He came to tag my baggage, I was eating a sandwich, then he asked {in Spanish) about pretty sure will not repeat in my life.

ele<:tron'ocs in my baggage and I said (smiling); ·no, una bOmba". Theri I was reported and atrested. My ease was dismissed. After this. my student VISA and OPT expired and I appfied for a 8 1182 VISA. I got it for one year with a note saying "post verified charges cleared through TSA•. I were screened a couple of times. Now that t have

new V!SA,_for ten yearst-1a.!Jl been screened more often.

_

On September 29111 2013, I travelled with a colleague to B<itrato Airport NY lrom St. C8tharines ON. The purpose or tile trip was to vistt a retailer our company dOes

business with In Chicago, and so my colleague and I had a rew consumer electronics samples with us for the presentation we were going to give the fottowlng day (clock

radios. karaoke machines, toys), Upon reaching the border we were told that the samples we had with us should have been taken through tM commercial lane, and that

CIOsed

our documentation for these samples was not suffw;fent - tha1 tt'le incotrecl f0f11'l was v:sed and that U'le products had to be permanently disfigured, or in not1-wock1ng

00!\dltlon, tn ordet to mark them as samples. Secondary sc~nlng of the vehide took a few hours and was completety clean except for the electronic samples we had with us. Ultimaletywe were allowed to cross. but missed the flights we had scheduled due to the delay. Now, for the last 2·3 times Ive crossed tile US/CON border for

shopping or dinners out. Im routinely subjected to a search of tile vehicle, which is always clean, Id like help to prevent this from occurring every lime I cross, Thank you.

I frequently need totravel lntemationalfy loibusiness purposes. Last year I applied forGlobal entry program and usedll without any problei1i un~I December 2013. On I w0vid lfl<e toknO\v why I amsubject for this exlta search and what Closed

December 2013, I got an email saying my Global entry was revoked and since tllen every time I enter the US I have been taken to an area where an officer ask for my steps I need to take to avoid this situation. I have been working in US

computer and phone. I also need to go to second security search. CSP officials toki me they cannot ten me why I am subject for additional search and suggested to review sioce 2005 and would be happy to provide any documentation or

this web page. Please note thal I have been working for US firm for more than 7 years, and my job description requires me to ltavet internationally -specially to Latin

references regarding rny professional/personal integrity and th& need

America. I have spent up to 4 hours waiting toe the seatch process to be completed ai'M'.S this has become a very uncomfortabJe and very llme consuming situation -plus the to travel lntematiooally frequently. Kind regards,

laptop I am carrying belongs to the company, so I need to inform them about every event,. since I have customer sensitive information.

Since aboul 3.5 years ago.I ()-,V (!;'\ has been subjected lo extra security checks by TSA every time he goes through security for a flight at any U.S. airport. In addition,

~ I I siooe 3.5: years ago, CBP has been subjecting M~aJ'iJ\Ifil o abusive personal questioning and electronics searciles when reltlrning from flights abroad. The last time Mr.

returned to ttle U.S. from abroad was 10

, w en he flew Into Dulles International Altport from Casablanca, Morocco. CSP aa~nts pulled htm aside and

ed him for several hours, including asking him personal questions about his chitdren that had nothin to do with any of f b )/6 ) travels or activities abroad.

They also took his ipad, phone, and laptop to search for several hours. Atl immigration officer told fh'\( h '\ hat there was ·something in his record that teads to a
...__ _ _ _ ___. chock," and an offic~< wrote a "c• oo his ctJ$toms fotm.

Closed

1/2112014 7:46 PM 21512014 3:20 AM 21512014 9:13 AM
216/2014 12:56 PM
2/11/20 14 3;33 PM
2/17/2014 6:29 AM'
2/20/2014 12:17 PM 3/11/2014 12:26 PM
311712014S:18 PM 4/8/2014 2:55 PM

TSA000882

(b)(6)

I have the a hobby making a short tourism trip to places around where I live on a weekand just for tourism. Occasionally the hip involves border crossing. I had a summer internship in Los Angeles, CA during summer 2012. And on one of the weekends, J decided to travel to the Mexkan border town Tijuana for just tourism t heaJd Tijuana is the most toured bOl'dor town by Americans, and t would like to visit it mysetf when I got time just to experience a different culture. On this trip, I went alone, and I did not meet anyone while in Mexico. I came back to the United States fine as usual, but since this trip, every time I cross the border, I am referred to secondary inspection by the US Customs and Border Protection. The first time t am referred to seoondary inspection occurs in Oeoember 2012. Back then I 11ved in New York City and I was attending Columbia University. Aner nnal exams, 1Joined •Chinese bus tour group lo tour Niagara Faus and Toronto. When I came back from the rainbOW bridge, the customs office< fnspected me th0<oughly and questioned about my trip to Tijuana. He even inspected my cell phone. The whole inspection takes about 30 minutes to an hour whiJe others in the same tour group passed through without a probJem. Then I have also been referred to secondary inspection back from a family trip to China wlth my mother in July 2013 at Los Angeles lnternatiooal Airport. as well as a business trip 10 Amsterdam at San Francisco International Airport in October 2013. This time I had a t!><ee day weekend since there is oo work on Ftiday for me. I am presently working and living in Chttago and I decided to tour the Amefican motor city Oeuolt and '9am about the history of car culture in America. I booked my stay in Windsor, Ontario for two reasons: 1. It is cheaper than staying in Detroit, 2. I would also tove to visit Windsor as it Is also a popular tourist destination by Americans. On Friday, after arriving in ~! roil by Amtrak from Chieago, I IO<>k Ille lunnel bus to Windsor and checked in my stay at Days Inn. I then vtsited Windsor that afternoon and evening. On Saturday morning, I took the tunnel bus back to Oat.colt with the pl.an to visit the Henry Ford MtJseum and also go on their factory tour. I was selected for secondary inspection by a CSP officer for about 40 minutes before let go. On Saturday night. I headed back to my hotel in Windsor. and oo Sunday morning, I look the 9·20 tunnel bus bacl< to Detroit but this time I have been detained by the CSP for almost 4 hours. The CSP offi<:er thoroughly checked every1hlng I brought, indudlng my cell phone and !Pad (tile officer asked me for the !Pad password, and I gave it IO her). SM also quesooned about my visit IO Oetroit· Windsor area as usual. As a result of this check. I missed my originally scheduled 11:20am train back to Chicago, and I have to buy a new ticket for $80 to take the 6;23pm train. The 6;23pm train is also delayed for 2 hours. so I did not get back to Chicago until 1:30arn Monday morning. This entire experience at the custom on Sunday
momln9 ls very frustrating. I am an honest American citizen with a passion foe tourism around our great nation to leam about out history and culture. I dont get why I am
stopped for seoondary inspection by CBP every single time I cross the bOC"de< after my trip to Tijuana. I have done no harm to our society, and have never participated in
any criminal activity or have connections with any criminal organi,zabon. Also, the check for my oell phone and other electronic devices at border raises my privacy conoem (especialry wtien the omcer asks me my !Pad Password). I would appreciate if you can let me know why I am stopped for add1liona1 inspeebon every time aiid also make my border crossing experience more enjoyable in the future. I shouldnt have to spend 4 hours to cross the border and missed my train wh.cn I have done nothing wrong.

CloS<!d

a 'Dear Ma<fiim/Si" Thank you for reviewing lhls appeal. I was travellng from Toronlo 10 Boston for a project kick-off al dlenl In Andover, MA (Draeger Medical Devi<:es).

Closed

As always, I was not able to check in online or by kiosk, so the Air Canada ag·ent at the checkin counter had to make a phone call in order to chectc me in. I have aJways

soccessfullyobtatned a US boardfog pass thjs way. Today however, the agent got off the phone and tokl me I have been denied entry to the US. I was given no reason for

the denial. I was !old !hat I am already supposed to know that I am barred from anlering the US. I do no! recall ever receiving such a noUoo or being !old by anyooe. In

facl, I just attended business meetings In New Yori< (Feb 2-4 14 and Jan 20.22 14 ), shortly afier having lived and worked in New Yorkon my L18 (Sep-De<: 13). In Feb 14.

I returned to hve and work in Toronto on a renewed Canadian work permit. I am a frequent business traveler to the US after previously having rived in the US on security·

cleared visas for school (Virginia Tech, Harvard) and work (ThOughtWorl<s) since 2001. I have no criminal re<:o«I in any country (including USA), have never violated or

overstayed my visa terms, and have never been denied entry to the US before this. I am always selected and cleared at secondary screeoing at VYZ and US airports.

Some ooncemed immigration officers llave also tried to explicitly remove me from the list because I repeatedly get se(lt to their o ffice ooly to be cleared after exhaustive

lnterrogalloo and s.:reening. I would like to kindly request your careful consideration of this appeal as I need to travel to the US on a regular basis as part of being a

member of Though!Works North American leadership. I am Willing and able IO promplly provide any addllional lnfonnalloo 10 prove my lnnoeonee In !he mat1er. In person

'tfe~~§lr:'1"am working at tile moment for 1he US company If b \16 \

land also I am IJlel lb )lfi)

As ls mentJOned in the Incident details, I would very much appreelale CloS&d

IJt~a<b.l!/e.Jt;s>.l,..e-t-c.•T-e<~:ch-1nol5:oe"'aml em)(itpteeert,swnhoimchiniasteddevbeylotphiengUaSnNimatpioonratal nCtOIEl'nCmsilatefeetypasrttaicnidpaartde

on assessing actively in the

human exposure to electromagnetic energy from mobile development or thfs standard, inciud1ng members of the

telephones. FCC. Because

~_"_"_,_~-"- if the issue of "subject to further ins
0 - - - _ ,. . . ..,,.... , ......, .....

solved. hO.

of the aforementioned business activities I travel few times/year to the US. Last time besides my business meetings I spent two weeks at vacation together with my family (Biomedical Eng.) Senior Manager,

esear and Standards

(my wife, 6 and 2 years oJd kids). At our arrival my wife and kids did go through pass-control without delay bot I went through extra checks . As another example I could Microsoft Corporation Keilahdentie 2·4, 002150, Espooo-Finlalld

mention my business trip (Jan 2013) to Ecuador to give a talk in UN rTU meeUng and had a plane-change in Miami airport. Because of the further inspections at the airportAdjunct Professor f

which look many hours, I missed my next flight and all meeting plans were badly d>sturbed. II would very much be appre<:laled if !his Issue could be resolved.

Finland omee 101'

I etics Aalto Universf: . Helsinki~
oblle: (b)(6!_ le.mall:

To whom it may ooncem, My husband and I went to Seattle outlet for shopping with our two other friends on Nov 23, 2013. We used the adjacent Pacific Highway (the

ur w o mt y oves your country, that is why we let our daughter Ctosed

Truck Crossing) for border crossing. It was a day trip, so when I left home that morning, I j ust grab some left over cash from my last trip to the US. I knew there were about go to US for university. We wont do anything that it is illegal or
300 US dollars. One of our friends is holding Chinese passport. so he needed to go to see Ille officer 10 get his 82. So we all went inside wilh him. When one officer as~ed harmful to your counlf)'. Our daughter has just finished her 1sl year

me how much money I had wilh me, I answered 300 US dollars. Bui when he loQked !hough my waUel, he found 340 US dollal'$. Ha said I lied. I said !hat I didnl count lhe university, she is our only cllild. In Ille nexl serval years, my husband

change. I have been crossing the US border for 14 years, I always gave the round amount of money that I had with me, there was never a problem. Then he started to ask and I will be travelling a lot to US to visit her. AU the repeatedly

my purpose for the ttip, I replied: for ouuet shopping, but he said that he dldnt beheve me because I lied about Ille money, Then he kept asl<ing the same question again securily che<:~ really gives us a lot of inconvenience. If 1lled for a big

and again. I jusl gave him IJle same answer because lhat was Iha true answer. Then he loQked lhrough my husband and 2 olher friends wallel, bu! dldnl find anythlng amounl of money, I woold just accept it. But jusl for $40 thal I didn1

illegal, then he fetus go. On Feb 15. 2014, my liusba.nd and I drove down to LA to visit OOf daughterwho is attending university there. We were planning to stay there for 6 intend to lie about, t feel this is just too much. I understand c1aiming

weeks so we brought a lot of stuff with us. When we crossed the same border. we gol calJed inside the office again. Then we realized that OUf names were on the watch list. The officer who was on du~y that day checked our money and asked questions, out car got searehed outside the office at the same lime. But they dtdnt find anything suspicious. And I told the offer about what happened last tfmewhen we aaoss the border there. he said he was gding to talked the other officer who was questioning us

the amount of money I am carrying with me is my obligation, I wl ll try

:e?? to count the exact amount of ~nev in

"! TMo' you so much

J for your attention! Best regards,,

Lb}{6

j

from last time. When we came back to our car, we saw all the luggage has opened and looked through, the interior of the car was full o f the dog foot prints. We cleaned it

up aoo started to drive 10 Portland for our first stop. But after we arrived hotel that night. I found my MacbOOk Air was not working p<opetly. The suitcase with mytaptop In

was put undemeath a heavy suitcase by the office< who did the inspoctioo. Looked rike my MacBook got compressed on the way. 1was rittte bit mad and tried to have it

fixed later. Because we were on the road trip. the communication was oot convenient. we didnt contact the border to complain about this. On April 6. 2014. my friends

Invited me to go lo the Tuhp Festival In Skagil Valley with them. We uSe<1 Peace Arch border for crossing. I was called inside again but nothing was foond. I mentiooed

MacBook incident to the officer. he said I should talk to the supervtsot of the Pacific Highway bO<der. Thinking of I need to book an appointment, driving all the way to the

border. it is very time consuming, I just gave up. On May 12, 2014, I was travelling to San Jose by mysetf. At tile US border inside the Vancou ver International Ai.rport, I

6f go\ called again. ARer I described what happ"'1ed to me and my husband before, Ille omcers wllo worl<ed lhe~e the infoonj!lig~ a!l!l~t OHS !rip and asked me to
Issue the inquiry. I am not sure If my husband is on the watch list as well. Just for your reference. his name lst.LhlLJblrttlday:I (b)( piace of birth: Jinan,

Shandong. China. Other contact information is the same as mine.

However, upon return from a recen t international trip, my wife and I were listed as random Secondary Security Screening Setectees (SSSS) in Beji.ng, China on a United During a recent screening, tile TSA employees at Dulles also took my Closed A.irtines flight on our way back to Washington, OC. This meant that wewere given extra scrutiny at the gate that was noC afforded to white passengers. Upon arrival into ID and make photooopies of it and made disparaging remarks, the Unlled Stales we proceeded to !he Global Enlry Kiosk where my entry was denied and I was instructed 10 report 10 secoodary Inspection. At the secondary mspecllon loca6on. my pregnant wife and I we<e subject to long wait times onty to be asked personaJ questions about out travel, similar to questioos that would be asked during the interrogation of a criminal suspect. Since that incident in March of this year, we have been subject to repeated selectioo for SSSS oo JetBlue Airways and American
Airtlne-s $ven though the OHS has pre\fiously deared us as trusted travelers. Our three Instances of SSSS treatment in the past 60 days have Included the destruction of
the packaging of a gift for my nieces first birthday and the swabbing of ffVOty item in my possessioo, including my government issu ed laptop. HSPO. 12 PIV Card, and sensitive case files without any basl-S. Our s~ection for the random screening was so suspect that when I handed the TSA officer my HSP0·12 PIV Card, he was
surprised that we were selected and even more surprised that we were fam1har with the process as we had been selected three times In a row.

412112014 2,09 PM
412912014 6:03 PM 51612014 3,02 PM
511512014 5:49 PM
512112014 2:52 PM

TSA000883

(b)(6)

A reservation was made for me online 11ia LA Voice with Southwest Airlines to make a one (1) day trip to Sacramento, CA. When I tried to check in online. twas denied All of this was done whi1e I was headed to Sacramento to speak to Closed

and was advised that I had to check·in, in person. When I attempted to check in, the person at the Kiosk told me to stand by while they call my name in. After they cafled Senator Holly MrtcheU and Senator Oe Leoll aboot some issues

my name in, I almost didnt make my fl!ght when the supervisor for Southwest Airlines assisted me and escorted me to the TSA check point. There I was handed off to a Even after serving In the United States Military for 20+ years, Im

TSA supervisor with a beige suit and a badge. He escorted me under close eye to the check point where I was further asked to show my identification. t showed them my treated like a terrorist! Reallf2 This traumatized me more tha.n when I

Retired US Navy military ID. The woman looked at it and then another man escorted me to the check point where I had to empty my pockets and laptop bag. After I did went on several toors to the Persian Gulf during the Gutf war and

~hat, I was told to walk through the most vtolaling machine ever where I had to stand there with my hands in 1he air. I wasnt given an opt;on 10 be se.al'Ched instead

when !he US Embassy was bombed in 2005 and I was !he Watch

because after 11-eft that machine, they searched me from head to toe. While they were searching me from head to toe, my military ID was taken away from me for

Commander that supeMsed US Marines. This whole process was

someone else to copy it or something. I just noticed another person took my ID to copy some information down therefrom. While they were copying information from my ridiculous a.nd "Im just doing my job"~ unacceptabJe. You know who

identificatlOll, the TSA agent asked if I prefer lo be searet>ed in private or in public (In the open). 1preferred in the open because of rear that I would be detained and miss else said Im just doing my job, were people who shot andfor !<Hied

my Oighl After I was searched, tile Individual returned my ldentlncatlOll after taking down any and all ol my lnfoonatlon. I was given my Items and I caught my night. This Innocent ind~vkfuals ln lhe tine of duty. That ts not acceptable to me

same process was down to and from Sacramento, Calffornia.

and I have to notify some people of this.

I was once again detained at wstoms. this time for 3+ hours. by CBP agents. My phones and laptop computer, along with my luggage was confiscated, my passWOfds to I travel numerous times a year a.broad for cuJtural venues as part of Closed

all elec~Ollic devices demanded. Meanwhile, I cooId not pick up my <laughter from babysi\\er. She is a three year old, and I needed to drive four hours hOme to get her. my employment. I hve 5 hOurs away from the ail'p()~. and my wife

NO explanation was given to me, other than It was supposedly '"'random''. I am narural bom US citizen, and do not understand \Vhy I am being repeatedly detained. This ls also works. With a three year old daughter It ls very dlfftcult to ;uggle

now the second time, each time it now lasts longer. I have been informed. albeit off reoord. that there is llOth~ random whatsoever about my befrtg detained. Since that ischild care when I am being detained for hours and hours. Please let

the case. I ask you to inform me, as a US citizen, why I am being detained entering my coontry. I would sincerely appreciate your response.

me know how this can be changed. I feel that t am unfafrty singled

out, and 1t has been confirmed that there is nothing random about my

beiog detained. Since that is the case, I respectfully ask lhat you

inform me of the reasons. and about steps f can take to change this. I

am no longer able to travel abroad with my ramfly In rear that my

ramily will be stuck in the airport for an extra 3-4 hours. I feel that as a

citizen I should not be concerned entering my homelaOO, and would

appreciate your assistance in resOlving tllis matter. Thank you

For the second lime In the last nine months, on Apr 26, 2014, I was directed to secondary screening at the Immigration control. The flrnt time was on Sep 14, 2013 (MIA I am 54 years old, my business ls construction and real estate. I have CSOsed

Intl Airport). on which I was explained that my passport and US visa have been reported as stoJen. I explained to the official that it was an unfortunate mistake, since wllat studied in the US under an F·1 Visa (1989..1992). I llave wor1<ed in

actually happened was that both my wifes and my sons passports had been stolen from my home in Santiago. I was the one that reported that robbery to the US

the US under an L·1 Visa (2002-2004). I have visited the US for

Consulate In Sant.ago. Chile, but my passport was never stolen. lronlcalty, both my wife and my son, travetlng with me at the time, were deared from immigration without business and vacatlon purposes on uncountable occasions, probably

~(with their brand new passports and visas, of course). and I w~s the one under questioning. No explanations served well enough the immigration officer Mr. at least onco a year. oo average, since the late sos. I have never had

~1ho decided to cancel my visa for allowillg me to enter the Umted States and conbnue my vacation trip (I actually showed him the ex.change of emails with the a single problem entering US territory until last September, and I have

US Consulate In Santiago, 1hat I s1f11 had on my laptop). Once back ln Santiago, I had to 90 through the undesetved process of getting a new visa; the US Consulate

r~ever had a slngkl problem wi th US authorities ooce in the country. I

confirmed me that they had wrongly induded my passport and visa as stolen, aloog with those of my wife and son. The same situatioo took place again on Apr 26, 2014 love your country and I am even considering investing in the US. I

{MlA Intl Airport); ootwitllstanding the fact that I was then hokfing a brand new visa, issued in October 2013, I had to go through the same nuisance. once again

really need to solve this unpleasant problem which is tainting my

Interrupting my vacatlon trip with my famity for hours. I must say that this time the lmmigraUOn officer at the s.ecoodary screening post was much ntcer than on my fif'St otherwise great times there. I am particulaf1y oonoerned abovt my

experience, and I have no complaints about hts treatment. When I was about to leave I asked him if thts was going to continue forever, and hJs comment was that very next. short trip to the US, on which I am arriving on June 27, for three

likely it would.

days. for business purposes. Unlike the previous two occasions, oo

which my final destination was Miaml , FL, this time I have a tight

coonection to Tampa, FL. If I am again unnecessarily requested a

secondary screening I will loose my connection and my trip·agenda

thereon.

I I am currently ill the U.S on H18 status (b )(6)

I1n the past 2 years - I have frequently visited India and have entered U.S. lhfough San Francisco, CA. I am I have had an exciting and fruitful ttme in the U.S. so fsJ. I have

Ck>sed

·t·: f;) t "always" mfe1Ted for secondary processing dunng 1mm19rnUon. The dates are 9th Dec 2012, 9th Apr 2013, 291h Dec 2013 and 8th May 2014. A!Utr a few background abided by all rules and have nothln9but1he utmost respec1 and

ch&cks, I am always "deared" and I am told. that it has something to do ~l. ~~ ~·s~ :~~ng cancelled which •marks"' me tot "secondary processing•. - - · - - -admiration for its institutions. I humbly request . you to please

--------- Background: Earlier · I held a 10·yr muttiple entry 81 VISA jh)f

whi<;h was issued"" 17th April 2012. During my 81·Vfsa mterview - 1had consider my case and provide a faV<lrable resoluti0<1 lo this

, a ' - stated that I had to attend a •2-weeks training p<ogram• at San Jose. How e

l e wern SOl'l'"te changes In training pt.ans +added some pe<SMal plans - and I •secondary processing" lf\COlwenienoe. Reason fot taking action now

ended up staying in U.S. for .., weeks" on B1 Visa. Reasons were: 1. Tile training got postponed by 2 weeks • as some trainees from the d ients Hong-Kong branch did : Till now I was singJe and I didnt mind the •secondary processfog" -

not reach as per origjnat schedule. 2. Duration of training was ·ex.tellded by 2 weeks· - covering more areas tha.11 pla.nned. {Also added a •case-study'" - because we

even though it was a minor inconvenience every time. I am getting

required special Improvement in some areas). Please note · our company (PERSISTENT SYSTEMS tNC) has strong wo11< ethics and any suon "change" In plans - had to married on 1Ith August 2014 and I plan to tl<ir\g my wife here on H4

be "approved• by a high position in management I have the attached the mail communication as proof! - that· •extending planned dates" is not a common practice and visa . for some sight-seeing - before we both head back to India.(! will

done in the rarest of rare cases. At no · point - was I doing any •productive• or •assigned" · "work"' - and was only learning and improving my understanding. t was also not be relieved from my project tentatively by 15th Nov 2014). I am

"pai<!" for any "wOll<". I was provided Hotel acoommO<latiOll and a daily allowance (for food and transportation). Also - the tasl "8·9 days" were my "personal leaves'. I had skeptical about her H4 visa being approved - given the ·secondary

told my manager- well in advance - that whenever-I vlsi1ed US, I would take some '"time-off for sight.seeing and visiting my cousin sister In Boston: I adjusted my return- processing" tag on my H1B status. ahope seekihg c;;ia<lficatlon on

ticket dates accocdingly. It was a pleasant surprise for my sister. I didnt think extending my stay for personal feasons would have any implications. Note: the 1·94 date was TRIP · is at least taken into account •assists" in.stead of "hampering"

23rd Oct 2012 - 6 mOllths. I returned In 7 wee~s! ---- ------------- Incident during my H1B visa stamping interview al Mumbai (India) : Curing my H1B visa

Mr Chances of getting H4 stamped.

Interview - tl\e officer at the embassy - asked me why I had "over-stayed" on my 81 Visa.. I felt the word "over-stayed" was a little harsh and came as a shock to a law

abKfing citizen Hke me · since I had returned to India after accommodating some professional and personal plans {well within the 1~94 date) · but I fespect his concern. I

gave the reasons mentioned above. I oould see that he wasnt convinced - so I explained a little more about my company and client and what I did there. FYI: My chent

company - speclaHz.es In Digital Video Broadcasting (hardware + software). The "broadcast!~ envlr.onment and devices" ls "country specific" and so there was a lot 10

learn and explore as these things were rarely "accessible" in India. A specific question from the officer . whk:h may have caused some confusion was . "what were you

doing when your training had not sta{ted'r' to which - I replied "Waiting! Trying things in the lab - wtiich I nomially wouldnt get to do in lndfa; Understanding how devM::es

are configured...". I honestly- believe tie misunderstood the word -Waiting-with "Wol'ki.ng". As a result- he cancelled my 8 1Visa and enteted some ootes in the system

along the lines ·"The candidate admitted to have been "working!"' ·which is far from lhe truth!! Also - in that . same interview - He approved by H18 visa! - whtch seemed

strange- but i did not question him {cancelling 61 and approving H1B in the same interview)? I have played that mterview many limes in my head. The mis·

communieation on the word "waiting" vs "working• and the faCl that I could not convince him well enough - caused svch extrerne steps (i.e cancemng my 81 v•sa a.fld

marking me for secondary processing).

After getting by H18 visa approved. I have been working in San Jose on H1B since 9th Oec2012 .

and I have been to India several times. A:s a consequence of 81 Visa getting cancetled • I am sent for secondary processing every lime. I always mention these details ..

alOng with sttessing on !he fact thal "I was not "Working"°" the 61 Visa·. I have offered to snow of ll\e officers · my "6 month salary slips" -which prove that I was not

being paid fO< any "assumed work" on 81 Visa and !hat In fael it was just a training cum a pleasure ttlp. (I have Iha ticket to Boston too!). I have almost started planning for

the for the time delays caused by the secondary processing!! This time one of the officers suggested that I write to OHS to see if they can "unmark" me.

5121/2014 10:10 PM 5129/2014 10:32 AM 6110/2014 10:49 AM 61161201411:38 PM

TSA000884

(b)(6)

I was with my family in Riyadh, Saudi Arabia and we had tidcets booked and paid for. We were scheduled to tty out from Riyadh Saudi Arabia to Washingtoo O.C. on June This event cost my family roughly $2500 in ticket rebooking fees.

Closed

611712014 8:36 AM

4th. At the Saudi Arabian Airtines counter, the employee took my passport lo the back for about 30 minutes. They returned saying that t am not allowed to board, and I am Who will recompensate me for these expenses not caused by me

on a '"float" status. They did not provide the reason why. We remained there for another hour while they kept trying. The employee and manager of Saudi Atabtan air1in&s whatsoever? Now that tam In America, I would like to take all the

said that a U.S. government agency is not allowing you to board. We went to the U.S. embassy and they eventually were able to get a Setter for us allowing us to travel. means necessary and verification procedures and screenings

We made it safely to the U.S . In Washington, I was obtained for nearly 90 minutes by first the FBI and then tile OHS security examining my luggage. They took. my laptop necessary so I do not have to deal with any further dilemmas when I

and documents and searehe<t through it wilhOut my permission. Then I was free to Jeave.

fly in the future, wtiether domestically or intemaUonaUy. P~ase

contact me letting me know what steps I can take to expedite the

orocess. I have been subjected to secondary screening on my last seven consecutive entries into the United States. This began on my entry from Narita Japan on September 24th I would like to know why it is that I am being profiled and subjected to Cfosed

612012014 9:20 PM

2013 when my attempt to enter vi.a Global EntJy stated that my membership has been revoked. I made an inquiry with the G lobal Entry office in Atlanta that day, and was seoondary screening every time I travel and my Global Entry told that th.at lnfonnatlon cannot be releaS&d. I enrolled Into the program f0< the convenience of an expeditious processing through CBP as I travel frequenUy. I am a Delta membership being revoked.

Airiines employee who takes full advantago of my flight benefits. My other si x return dates. all in 20141 ate February 10th and 24th both from Kingston Jamaica on DL384; St Lucia to ATL on March 7th on DL349;St Marten on April 27ttJ and June 4th on Ol328; Aruba to Atlanta on June 18th, this screening a lso resulted in me- missing my

night and having 10 ovemighl again In Aruba and lake !he flight the followl"9 day on DL. On a few of my returns. espoclally those from Jamaica, which is home for me, I was asked if I am taking anything illegal back. I was taken aback that anyone would ask me such a question. I could only feel profiled with such a question. Ounflg my

entry in September from Narita. all my electronic devices, passport. and travel Journal were taken lo a back room for approximately an hour and after my inquiry for the reason,• wasnt given a one. Additionally, my IPhone beillg returned broken by Officer~nd associates. This phone I also havent been reimbursed for. I was told after my fourth stop, that they are random. However now after seven consecutive stops, no one can tell me that this is random. It is deliberate, very inconvenient, and I

hay~~~e~v~•~d~isc~n~·mwin~a~t~o~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

I am an MPH student at the University of Michigan and work as a patient companion at Saint Joseph Hospital and while I was visi ting Canada f0t the first time aoo

Closed

612512014 5:-07 PM

returned through the Embassador bridge. an incident happened regarding viagra pilfs that I didnt koow I had to declare. The officer onl y asked for tobacco Of alcohol which

lead me to the thought that I dont need to mention them. The pills were brought legally to the US in dosed packs from oversees to oover me for around 2 years because of some health oond11ions I am facing. They were located at the rear e-nd of my car so my wi fe wouldnt k.llOw anything abO\Jt tham. The table1s were tested and conflscaled because I dldnt declare them and I was sent home. My sisters reside in Windsor, Canada. I visit them often and sometimes they come bade with me to the US which is a

great embarrassment when I explain what happened to the officer in front of them. The officer tokt me to file a redress request so it doesnt show up an the time. I

aO<llooi?e for !Ile misla~e l did whi<:~ wil\Jle-rer haooen a9ain, Tuan~ vo" Now I am in a desperate situation where I might be fired if I cannot go to US for a business purpose by my companys order. Thus, I appeal with my tears to correct tile

What a.bout the statement regarding drug possession crime? At the Closed

wron information about my · •

ord whteh CBP h~,~:sWn :: possibJe. M: ! :ti1ion ts as foUfw~::==rrl pf sworn Statement in.Administrative Proceedings of statement of tne airport, I j vst mentioned the situation involving the-

_(hl_ _ I pmce_.£.bJ.C6l:.C.!CBP vent

Event numt>er:I

L"_'", "'i "'"--.+-+>..IJ.,q..'---.C.:.:::.:;!D::,O!:,B!:'r"',- t=..\ "/-'

hat do wan

IRle No. !'.hlf 6 \

officer Date. Apnl 28,2014 Name or

Ii e to correct my information about the record of sworn statement which the CSP has. Why do I want

drug exlstenc& 212(aX2)(A)(i)(

lbl)u.tInthoartdwearstonboet aannaaddmm~isssiioonn

under INA under the

provision,

to oorreet the 10 ocma ion ere was a misunderstandi"9 about my criminal re<:ord. Oue 10 the statement, I was classified as an applicant who oommrtted a crime

the alien shooId admit havifl9 committed acts wtiich C()(IStitute the

Involving m<><al turpltude~ru9 possession. But, In faci I did not commit the dtug possession. Thus. Id hke to correct the the swom statement. What Is a basis fOI this

essential elements of a violation. At lhe statement, t stated that I saw

correction? or Do I have any evidence to suo: rt this com~aint? I r~uested to the Arizona court for my criminal records and I received. The court records(Aorence

the Marihuana which the friend showed me and then I and my friend

Justice Court. Arizona date filed 07·03-2001

( h \ / \~ay nothing about the moral turpitude or drug possession crime Involved and states that the ciiarges were arrested by the police who saw by chance. At the a irport, wnat I

l.f.•ere failure to obey traffic cootrol device In vKVaUon of).f:t; 2k"644~00$ and no proof of Insurance In vfolatioti of ARS 28-4135C,475$ flOe. I want a ttach this orig1nal stated was oot an admission having committed acts constitute drug

court record to you to verify.

possession under the INA provision. Necessary requirement fat a

6/30/2014 10:23 AM

drug possession in Arizona is control of the marijuana No eontrof of it at all. To see lhe bag which a friend showed ls oot a control at all and

thus no ch.arge was made for a drug possession at alt. Thus. the answer yes to the questions of CSP officer came from misunderstanding about the ease and not the admlss!on under the

Saturda eleven when I got to the Ortando International Airport flight AM436 Aerornexioo During my tum wllen I got to the immigration area I was called by Officer

or.o'l.isk>ll.. I am oommercial Pilot of Aeromexico Oue to this every lime that I visit Ck>sed

71812014 2:04 PM,

n a very arrogant manna< and with a gesture. Nevertheless I approached to his podium with an respect and saying Good Aftemoon but he did oot answer me USA I got to secondary Jns.pecilon aod my application to Global Entry °'b"'°a"c'"k'"ln'..a..v""ery bad mood he ordered me to give him my doooments and I answe<ed him Please After a little pause he started backing up in his seat and refreshing himself was deny Thank you for reading my case Best Wishes

with my passport and saying Did you just say I have to ask for your documents saying Documents please He d id not allow me to answer ba<:k because he stood up his

seat and he was yellillg at me to go baek to the end of the hne at the count of lh'ee moving his hands towards the line in a very arrogant manner At the same time I was

putting my documents away he took my left arm pushing me with my bag to the secondary inspection room and yelling at me to sit down Also he was complete! out o f

order breathing heavily and shaking nervously and continuously holding his belt I requested to another officer to please let me talk to the supervisor arn"d'.':O"':f"f-i1c:-e-ri,,1,,1,1..1!,Q,U

In a mocking way laughed and said Supervlsorrrr Wilen the~ supervisor on duty she asked me to explain what happened in front o( Officer

e:&

r

( h )(6 other offioers The situallon was very tense because Officer

vas trying to Interrupt me and lhe supel'Vlsor was trying to keep him calm while s e apt lstenlng to

his side of the story In a polite way I requested to watch the

at they can see exactly what had happened and they said they do not have cameras It can be

stated very cleany tha t they did not aUow me to watch the video because as we know there is cameras all over the airport and even mote in the tmmigration and customs

afea After listening to my side of the stocy and befOt"e he pushed me and took me by the arm he Interrupted me and said that the fact that I mentlooed the word Please

made them ta~ggression to themselves and that there is no way for them to ask for none of the crew documentation using the word PSease At the same time

another office

nterrupted us a.nd said Actually you guys a.re nobody to us which I did not respood to that In short words Officerl / 1-'\/ c b ttitude was very

aggressive an-ogant an dangerous from the very beginning I could see how they pcotected themselves bfamlng me for everything They nevet allowed me to speak to a

supervisor they just had me in the secondary inspection room asking me questions as i f I had committed a crime

I had been search ov8f rn over at customs In Miami airpot. from: needed to go to the toilet with an o fficial an cameras in front to missed my connection flight for being in I had been treated so bad in customs very bad. oustoms in a small room with the Miami customs officials. It llappened over a,lld over in Miami airport. any bme I come to my country now to USA. Im atizen of the United Slates and I feet that my human rights had been violate<! so many time at the international Miami airport. I go 10 Colombia one or two Umes per year 10 vlstt my family. And the last time I came back through Miami international airport the official in customs asked mo "Why do you have Gk>bat Entry access, J said because I apply for and the official asked me "why" I said because I have clear record so I dont have anything to hide at the government. the officiaJ sent me for second screen search.

Closed

711612014 1:08 PM

I am Global Entry/Pre Check fOl several years now and have been doing mostl y extensive domestic travel since 2007 on mainl y American Airlines. My company has

Please let me know if I can set up an interview with you all or what I Closed

promoted me to an international position. I work for Eight Medical Corporation, 345 S. College Ave, Sui1e 103, Bloomington, IN. 47403, +1·81 2-822-0404. We train

can do to get out of the SSSS screening process. The majority of my

surgeons and petfusloolst how to do a procedure called HIPEC. I work with d istributors in various coun1rles. I recently was -sent to Tur1'Ay and Greece to work. Upon my travel Is all surgical device ttalning and working with distributors. I will

return in Heathrow, I was heavily screened and i can understand that coming from an islamic country. I took a domestic flight to Boston leaving on 12th of July and

be happy to submit any documentation that you need fro m my

returning on the 19th . I was SSSS screened both ways. I do not understand \Vhat I have done that has caused TSA to believe that I em a threat. I understand that SSSS is company o r get my manager to verify that this is the reason for my

how you SCC"een individuals believed to be a threat to soctety. I train surgeons. s;erfusioolst and nurses on how to do a cancer treatment ptea$e see www.hipectreatmentcom to see the procedure. Can someone please help me with this SSSS situation as i travel domestic sometimes up to 10 times passing through

I ( b)( I mu travel. I have been Gk>ba1 Entry for several years 0 an1 m y

PASSID isl f h \(h \ IMY Passport number is

6)

TSA security per week. I have never had a problem until I went to Turtey and G reece. Now i t seems like this is something that is permanent and I am in fear of it

negatively affecting my job a™' getting tired as my managers expect me to be on.call to travel last minute to cover cases in hospitals an over america and a lso to go to

other countries to WOl'i< wilh our distributOl'S and train them, the surgeons and perlusionlst In those countries.

712012014 3:05 PM

TSA000885

(b)(6)

I was detained unnecessarily at US Customs in Vancouver BC on a return trip from Vietnam through Hong Kong to Portland Oregon on Thursday June 5, 2014. I was I believe the customs agents may have been looking for child

Closed

traveling on Flight AC-008 from Hong Kong. The customs agent insisted on looking through my laptop computer files and ha.rd dn'ves that I was carrying. Because of the pornography. I believe i am on a watch list ror child porn because I

Incident I missed my ftlght to Portland (Filght AC8127) at great inoonvenlence to me. I am a ntmmaker. I was cafl'ying a camera and had video media on my hard drives. went to a websile with Child porn on It that tile FBI had sel up to

entrap child porn users. I am a fiJmmaker doing research on the sex

trade for a documentary film. I am not a user of child porn. I want to

be removed from any watch lists. I am a US Army veteran of the

Vietnam war. J am working on a film about my service in Vietnam and

have traveled to that oountry three times since 2012. I am not

I lor engaged in any traffic in f?O'nooraphy of any l<ir'Kt. Check my website. (b)(6)

On April 16U1 I was approved as a both TSA and US Customs that is

Global Access and TSA Pre-check member. my PASSID far beyond anything I had experienced prior to joining the

ipsr~ f ' 7 b \ 7 6 \ hthneertimmye

approval I have of my approval

experienced with GOES I

a level of scrutiny by have been pre.selected

for Secondary Screening on every single flight but ooe, total of 5. On the one ftight where I wasnt initally assigned the 4 Ss, I gave the girl at the airtine checkin my Global

Access I TSA pre-awroved PASSID number, she entered the number and the ticket came O\Jt with Seoondary Sectirity Screening Selection. I spoke with a TSA manager

at the aitpott who said It was highly unusual for me to recetve the 4 Ss and be a member of TSA-Precheck. I have been subjected to extra screening and unnecessary

delays. to a degree far beyond the ordinary. I am a seasoned traveler who has made a living over the past 15 years traveling both within the US and abroad, Ive never

experienced 11lis degree of SOl\JUny and feel I have been treated unfairly... especially because I went through Ule face lo face inteiview required to obtain my GOES and

Trusted Travelec deslgn.ation. Wh!le traveling today I received the 4x Ss. During the screening pcocess one of my electronic devices was unable to start up due to a low

battery level. I was given two choices... surrender a $450 iPad or leave the screening area and charge the pad. Ill be damed if you think Im going to hand over a iPad to

some kid wflo cant get a job flipping burgers at McOonakfs, So... I left the area. charged the devioe, and returned only to have some stranger feet my junk for the second

time in twenty minutes. Its criminal the way I was treated today... Buying an airline ticked shoukl nol mean a total strangec gets to fool up my junk! Anyway, after lhe agent

finish.ad feeling me up, he suggested I keep the devices charged when I travel because'' you should expect to be subject to this type of extra screening in the future." I got

the feeling that his lrttle computer screen was telling him something about me that he wasnt rully willing to share. I need to be able to travel without unnecessary delays

and constant secondary screening. Ive taken time frotn my schedule to submit to the GOES Interview aOO feel its onty made my life as a ttaveler m0<e difficult. I spoke

with a person at the TSA complaint department today... she feels my name may be similar to an individual oo some watch list Please help me get this sorted out. I dont

apPfeciate the treatment and there is no reason for me to be subjected to the level of sCtUtiny I have experienced in the past few months.

Closed

In January 2014 I applied for a F1 Visa in Frankfurt to study at the University of Los Angeles. My Visa got accepted. On March 3rd I flew from Ousseldorf/Germany to

I would like to know if there is any chance for me to get a.oother

Ck>sed

{h)r61 Chieago and had a oonnection m'llll.JI> 1..1'>< fll lhe borde< 11le Department of Homeland Secunty singled me out for an in\eiview. After sit1lng 1.5 hOurs in a warting room student visa or to travel to 11le US as a t0<irlst again because I tried to

withoul knowing why. a Misted

t ook m& In a room and started to ask me questions. To that point I almady missed my connectiOC\ flight. He started to ask me apply for Esta for a short trlp to Miami and It wouldnl be awro1Jed. I

about my eartier stays in the USA and accused me of working there illegaUy. He didnt believe what I said and told me I am lying and that this will end bad for me if I

feel treated wrong and not fair. I know I should have never signed

oonlinue lo lie to him, He went Ulrough my luggage, my phone and laptQP. Old \ext messages Oii my phone became a drawback but he d1dnt believe my explanations and these papefS but I was frightened. Uke I said before I never did

threateo&d me with punJshmenl"and banishing from the states for 5 yeacs. He told me oot to call an attorney or other help because that wouki end even worse toe me. He anything wrong and atv1ays followed the rules. I oover had any other

assured me thatif I do what they expect me to do I can apply for another visa and wftl be able to come back and go to school. Totatly devitalized. scared and desperate I intention than studying in the USA to get the best of education and to

signed the paper he gave me in the hope everything would come to a good end. t never did something wrong on my previous trips to the USA. I came to improve my

improve my english Thank youI

/ 1, \ / c \

I

english because I nee<led to take too toeft lest to study al UCLA. My parents always supported me. I never worked in Ule USA. He dldnl want to ooar anything of Ulat. He

didnt even look at the sponsor letter of my father or the bank statements. He twisted my words and made me sign a protocol and told me if I woukfnt sign this I would be

banned and probably even go to jail. I was really scared and signed the paper They cancelled my visa and two police officers led me away to the next plane. I felt like a

crimln8't ahbough I never did anything wrong. Whefl I arrived in europe the stewardess gave me back my passport. That was the first time I saw the stamp" Cancelled with

prejudice• on my cancelled 'o'isa.

I am detained on a regular basis for long periods of time white all of my luggage, electronic: devices and person are searched extensively. I am told it is because I am on I have spoke to my congressman who ensures me that profiling like Ck>sed

r t t : " \ i llst and tl\at the FBI/Home Land Security has me flagged In thelt system. The officers have been. not just rude but down. right nasty at times. Although I have

this Is not suppose to be going on. Due to my continued harassment I

~rovided them with a letter from my probation officer explaining that I am on the list of a conse-ntual video made between my ex-wife and myself 16 years ago a.nd am requesting that home land security produce whatever they have in

that tile clime was due to her reporting the video during chikl custocfy and divorce proceedings and the fact that she was 16 and I was 19 (making it a crime due to

their records for me with a justifiable reason for why I am being

depicting an under age minor) lhe letter goes Otl to ex:plain how we were married and she was preganant with our child at the time the video was made in 19ga (she wa$ detained so that I can provide this tnformalion to my oongressman

considered an adult at the time due to these factots}.

and the courts of Pennsylvania and if needed the United States

District court Thank you for your time and attention!

I My wife and 1were both flagged for high level ~creenino gn recent flighls. Wed like lo know why, will Ulis persist and how lo make it slop.

( b ) (6)

IKTN

I IKTNl 6~\f~

{ \.,\ft:\ Ion 818/141 was flying SW Airlines MOY-DEN. I was net aHowed to check In onhne.i coukl not receive a

I cannot imagine what ~ggered this. We are p<ehy clean-cul
American citizens. This has not happened before. We have gone

a boarding pass Y 8 9ttng counter. At TSA, J was separated, given a comprehensive pat.down and my belongings were tested thoroughly. When I arrived at lhe gate. I through the TSA PreCheck process and have known traveler IDs

was not allowed to board with my 13 year old son and was questioned again before boarding the ftight. On 8115/14 my wife had the same experience. At TSA MOY she (above). We would hke to get it cfeared up as soon as possible. We

was told by TSA offk:e< Marinyshe was on a terrorist watch list, that this was a big deal and she would need to get the FBI tnvofved. She was frightened ;;and upset

have also enlisted the assistance of ourcongressma.n.

Aft_hQyg_h s~rate from this cgm~fil thfil' also n@Qlected to retum he!JruttQQ.._ _

_ _ __

IDirected to secondarv screening aner c:tearing immigration. Personal ele<:lronl(:s were confiscated after &>ttensive (greater than one hour) interrogaoon by Special Agents

lh )/0)

IMy wife was made to wait and wOfry while lhis took place. She was seven months pregnant at the time. Wed been In the transportalion

system for nearly 24oours. Personal electronics were returned around a week later and exhibited damage.

Closed Closed

I recently traveled to Europe. I had already boarded my plane ~om Dallas to Paris (719/14) when three separate Oight attendants came back 10 my seat and asked 10 see my passport and lic.kel. I was a lillle alarmed, but when I asked Whal was going on, they wouldnt rnspond. On tile way from London 10 Dallas (8/4/14). I was pulled aside at tile gate after showing my passport and ticket. out of 310 passengers on the 777. there were tv.'O names on a list that the gate security peraonnel was holding--one was mine. I was lh0<0ughly frisked and searched again, and was asked to turn on all electronics. When I asked WI was selected at random, the employee stated that "They
had had my name for quite a while; US Airways let me check In the previous day for my Dallas-10-Phoooix flight (814114), bul wouldnt let me prlnl out a boarding pass. When I got to Dallas, it took two and a lialf hours to get my boarding pass. and that was onty after crying in front of two US Airways personnel. By the ti.me I reached my plane. they had finished boarding and I had to beg to get onto the plane. Any information as to why this is happening would be greatly appreciated.

Closed

7/2212014 7'11 PM 7/23/2014 4;20 PM,
8/1/2014 12;32 PM
8/1512014 5;34 PM 8/1612014 5;22 PM 811912014 1o:s3 P-M1 8/26/20 14 7;12 PM

TSA000886

(b)(6)

When we showed our boarding passes to the agent just before boarding our connecting flight from COG ·Paris to the USA they pulled me aside. I was thocoughJy patted down and my clothing, shoes and belongings was checked. They asked no questions and did this in front of everyone that was passing by to get on the plane. After
arriving at US at JFK Airport I went to a Homeland Security agent who after swiping my passport told me that II said on the computer that I had to go to secondary inspection. He walked me and my mother to the room while the others waited outside. We were toid "take a seat". After a few minutes f was called up and asked some
questions. The officer put the answers into his oomputer. I was asked how okl I was. asked if I was married and asked irlie was ever in the service, and how I purchased
my airline fickets and how we pakl fot them. I was told to write down my cellphorl& number, address. email address. the name of my school he attends and in wtlich city his school is in. On our return night from JFK to Israel we transferred in Rome We were again questioned by security at JFK before flying to FCA-Rome. cyile flew American Airlines then transferred to El Al). On the Xray line my hands were swabbed (as were some other adults as they were waiting on the line}. When I asked them what they were checking they sa.id. ·1cant say", When my boarding pass was Cheeked, I was told to wait there that they nee<led to call over someone to get us to secoodary secutity. (I had the code S.SSS on my boarding pass). They escorted me through the line to x-tay me again and my bags then came the seocndary screening. I was told to identify my belongings but not to touch them. The person checking me put on gloves and asked if I was ever patted down before. Then they went to work patting me dOwn very tl1orooghly. After that was over tlley 1nspecte<1 every inch in our canyon and personal bags. They again used the swabbmg wand to touch every little thing In my bags a1'W1 each time was put Into a machine to check for something. We were asked to lum on our cellphones and our compu ters. The process took about a half hour. When I asked what this was all about they said I needed to ask tile afrtine.

Closed

After arriving In tho USA at JFK AlrpoR I went to a Homeland Security agent who after swiping my passport told me that it said on the computer that I had to go to secondary inspectk>n. He walked me to the room. I was told "take a seat". After almost an hour I was called up and asked questions about wtlere I live and my tel ephone number that was on passpcrt application. TOe officer put the answers into his computer and I was told to sit down again. This went on a few times and finally I was allowed to ooter the Ontte<I Stales. On a retum flight from JFK to Israel I was again qoestioned by security at JFK airport. On the Xray line my hands were swabbed (as were some other adults as they were wailing on the line). When I asked them what they were checking they said. "I cant say". When my boarding pass was checked, I was told to wait
there that they needed to call over someone to get us to secondary security ·I had the code SSSS on my boarding pass. They escorted me through tile line to x~ray me again and my bags t11en came tl1e secondary screening, I was told lo i<lenlify my belongings bul not to 1ouch them. The person Chec~ing me put on gloves and aske<l if I
was ever patted down before. The agent did a very thorough and somewhat embarrassing search indud1ng by my underpants and groin area. Arter thal was over they inspected every inch in my carry on and personal bags. They again used the swabbing wand to touch every little thing in my bags and each time was put into a machfne to check for something. I was asked 10 turn on my cellphone and laptop. The-process took about a half hour. When I asked what this was all abOUt they sald I neected to ask
the airltne but there was oo one there from the a!r1lne to ask.

Closed

In the past month I have nown 3.4 limes domeslicatty (In the US) and eve<y time Ive flown Ive been flagged aoo subjected to lots of screening, waiting, and people checking through my whole laptop. iphone, suitcase, purse, carry on, etc. The last time I flew, I asked to speak to a supervisor and he said that I have most likely been nagged or that someone with the same name as me M s been Hagged.

I need this cleared because I am flying lo Tutt<ey for my job in January.

Closed

Im almost always get the SSSSTn my ticket for High Security Screening. Last screen they get me almost ooo hour chectcTn9 my bagage and almost lost the flight

Im an Electronlc Engineer and always travel with several 4Moctronlc

device that I develop in my company.Its a problem to try to explain

°' every time the devices Im bringing with me, like osoiloseope,
multlmeter other stuff and alway they retain me to get more

information about

During summer 2008, I was in Canada. It was my first time in CANADA to attend short course. I was traveling b y car from Montreal crty to NaigrafaJ/s (side of Canada) I Thjs hapi)en to me every time I enter USA after 2008. I always visit

was using GPS device and the de\flce took me through the road that goes through the US Custom boarder. US custom took my finger ptint and ask me to return back to USA 2-3 times pet a year sp&cialty from 2010 f0t tourist aOO

CANADA direction. After that time I applied for US visa (visitor) and they gave me visa for 5 years. I am Professor at King Saud University , Riyadh, Saudi Arabia and I conference attendance

a!Ways attend con ferences at USA 2-4 times per a year. The problem is as foUows. Every time I visit USA I have to do additional screening because of 2008 •ssue. I asked

the security to look at my issue and to give a solution for this additional screening . They direct me to use this website. My rnquest: Kindty I want to avoid this addttlonal

screcnillQ since I am frequent visitor to USA where I always participate in many conferences each year at USA and the secondary screening delayed me from my

connected flights and put my self in bad position in front of other traveler and affect my academic position.

Ck>sed Ck>sed

In my last several trips I have been screened and searched both at point or entsles and departures. At port of entries they take away my laptop and cell phone to scan and My business is export of a9"C1Jltural produciS mainly ammal feeds ror Closed

god knows what!

dairy cows for many ye.ars. I export to Iran and that Is the market I

know wefl. For exports to Iran we must have license from OFAC and

we do have them as required. Since U.S law prohibits direct contact

between Iranian a.nd American banks then we have to use foreign

banks as third party. This is what OFAC requires and advises. I am

wondering if nature of my business and the fact that I export US

agriC\lltural products to Iran Is causing this?

5 Sept 2014, travel from ROU to BDL (Via BWI} on SWA 771. Was unable to check~in online ttle day before. thus ooly checked in upon arrival at ROU (and ended up with I traveled to Turkey on vacation on June 29· Juty 10th 2014. Since C&osed

poor boarding order). Had SSSS on boarding pass. subject to thorough luggage & e1ectronk:s check & fuJI body pat-down. The experience was OK. but this is the 3rd time then Ive been getting the SSSS on my boarding passes & subject to

it happened this summe<. 8 Sept 2014 travel from BDL to RDU via BWI on SWA 87412233. Again, could not check In online day before and poor boarding assignment. Full thorough security checks. Since JullQ/July, Ive traveled with my

clleck at security. Agent losVdropped driver license and took another 5-10 mins to locate it. Check itself was OK, but troublesome (and could have been worse if my driver husband (US citizen with Global Entry pass) to Turkey and Singapore

license had been lost!)

and BDL. and he has not had any trouble. Ive had problems when

going & returning to/from Singapore and SOL. I do quite a bit of trav~

for wort<, so this i.:s getting to be really annoying. I am particularly

worried for when I may be running late on my travels. Please help

r~••·••

9/1/2014 10:07 AMI
g/2120141 1:51 AM 91212014 3:57 PM g/512014 6:40 AM
917/2014 1O::i5 PM 9/9/2014 9:49 AM

TSA000887

(b)(6)

I have had SSSS pc'inted on my boarding pass the past three times J flew. Additionally, I was unable to check in online o r at a kiosk. a nd was asked to undergo additional security screening a t the security cheokpoint. The seoondary screen.ing first occurred wtien I was returning from a trip to Europe last month (countries visited; Turi(ey, Romania. Hungary, and Croatia, flying bade 10 Waslllnglon through Frankfurt). Al the Frankfurt altp-0<1 t was given a full patdown twice and asked to turn on all or my electronics twice before reaching the gate, and was then caned for additional document checks When boarding began. On a subsequent domestic trip to Atlanta 10 visit
family, I also received additional screening and SSSS for the outbound and return ftiglits. Before SSSS began appearing on my boardillQ pass, I had received TSA screening nobceS In my cheeke~ bags the past several limes t Cheeked a bag.

Most of my intemationaJ travel to date has been work related: until Closed June 2014 I wort<ed for lhe U.S. Stale Oepar1ment in the Office of the Global AIOS Coordinator. I traveled frequenUy for work (1·2 weeks per month), usually to Africa to work at U.S. Embassies oo U.S.· funded HIV/AIDS treatment programs. Countries I visited on official busine$S included Nigeria. Kenya, Ethiopia, Cameroon, and Soutll Africa. Because I was a contractor, I traveled oo my personal passport rather than officiaUdiplomatic passport. I also flew to Atlanta freqvently fO< meetings with lhe COC. I atso enjoy traveling lntemationally for tourism (I use the frequent ftler miles aocrued from my work travel and credit cards to trav~ as often as possible). It may also be wMh noting that f0<my most reoont lntematlonat ltlp twas badl:packiog with friends, and booked two one-way tickets with United miles because o f changes in our travel plans (Outbound Ti~et; Washington to Istanbul, return ticket: Croatia to Washfngton via Frankfurt). Im not sure if booking one ~y lnt&matlonal tick&ts Is related to the secofldary scteening, but I would like to be able to
check in online once agam.

HaVing sssSoOmyboard passes. sub}6Ct1n9 m& to s$oondary scfoonlng \~never I travel, has mide my trav&I ftxperienOO bothdimcult and hummSifng. On $&v&r8T
occasions my wife and I f\ave been subjected to extens~ve and invasive questioning by T SA agents, and our pers.onal belongs, including my laptop and smart phone, have
been confiscated and searched. We find these tac.bes to be a deep invasion of our privacy. I understand the agencys goal for security, but I am in no way a th.real and I am
not comfortab4e Wtth being treated like one every ttme I travel. Moreover, I believe TSAs targeting of me and my wife may be based Ot'I our race and religion, not for any
j ustifiable suspicion ofwroogdoing. Be1ow are the instances in which the TSA !las subjected me and my w ife to unsavay dolay: In January 2014, upon returning to SFO from visiting family in Iran, I was questioned for three to four hours about my contacts and family overaeas. TSA agents took my belongings including backpack. wallet. Oash drive Md searched them. possibly copying the oontents of It. I know this beeause when they were retumed to me all Items was misplaoed. My wife experienoed a slmnar four hour d9'ay In February 2014. In Aptil 2014, upon retumlng from a business trip In Gecmany, my point of entry into the United States was in Vancouver. Canada, I was questiooed there over six to seven tloors. I was asked extensively about my relationships and contacts overseas. Furthermore. TSA agents took my sma.rt phone and business laptop and I believe made oopies of lheir oontent$. Some of the items were taken from my possessl0<1 for 6 hours. I OtD NOT GtVE CONSENT FOR THESE ITEMS TO BE SEARCHED. Instead, a TSA agent handed me a card stating that he had the right l.O take and search my oompute< and other effee1s, then began doing so. These are j ust two of the recent incidents and there a re more occasions wheri I or my wife traveled, we have beert extensively questioned and delayed. I am very troubled by your agencys practices and request an explanation of why my wife and I are being put through such invasive and degrading screening processes. I plan
on traveling 10 visit famf1y and on business In the future, but I wfsh to do so without any hass!e 0t detays as any other law-abiding U.S. resident wouk:I expect. I understand the agencys goal for security, but I am in no way a threat and I am not comfortable with being treated like one every time I travel. Furthermore, I would like to addcess any concern lhe TSA may have about me upfront and immediately to end this torment and save your ag ency the time and resources it wastes in doing so. II is very demeaning
and degrading to feel as though I am being larg<!ted because I am Muslim and not Caucasian. Thank you for yoor time and oonslderatlon Into my TRIP Complaint

Permanent resident since 2008. Global Entry since April 2014. In my two last trips from Sao Paulo and Singapore to US, I have an X on my Globa_I Entry kiosk bckel It happened In two different airportS, Miami and Dallas. No vlOlations, nothing to declare. Traveling wilh a carry-<>n and a laptop. NOi known Issues wl11l my fingertips.

I asked the immigrabort agents what happened and tlley recommend Ck>sed me to contact you to fix the lswe

On my last visit vacation to the USA a few years ago. when trying to cheek in for our return flight to the UK we were qu&stlooed by a TSA agent at JFK. H& asked If I had Since this lncldeoce, and 1he e xperTenood d ifflcutty In passing through Cklsed an iPod in my suitcase to which I replied no. he then said ..so you are telling me you dont have an iPod", I said yes I d o. its in my hand luggage. to which he g ot very angry America since. we have vowed never to travel to your country again .

and started yetllng at me saying I had lied to him abut having an iPod. He then tum ed to my wtte and asked If she had an iPod, she replied yes. he asked how many

Its just not worth lhe hassle, and I am not prepared for someone

gigabytes it was, she said she didnt know as 11was present. he asked "well how many songs does it have on it", she again repli&d that she d id1l t know, to which h&

supposedly in authority, to speak to me wlf& In such a way. How&ver,

accused her of being stupid for not knowing how many songs were on her iPod "how can you not know how many songs are on It. what are you stupid or something• (this I unfortunately now find myself m the posi tion where my employer has

sentence is still engrained in my memory to this day). I became extremely argumentative with him as whether o r not we have 1Pods is irrelevan t to us trying to check in for asked f0< me to assist in our business in America, and as I am

a fligh t, and who d id h& think he ls accusing my wife of being stupid. Th& agent then took our passports, walked off and entered some info Into his PC, then handed them cu trently the Canadian manager for our m&dical devices company,

to the check in agent. Had a q uiet conve,sation with them. which was obviously funny as they both burst out laughing, then we were called forward and given boacd lng geographically it makes sense. As reluctant as I am to come back, it

passes wit h four Ss drawn on them. At security we were asked to wa ft in a separate area to tlave all of our luggage searctled. A formal complaint was logged at the time is something that I am being forced to do. so would ask that you

wi1h th& head putser oo my Virgin Adantlc flight. Every time I hav& visited the USA since, whether entering from Canada via Car, o r transiting through &n-route to ano1h9' kindly look into assistlng me by having lhe Ss cemoved from my me,

country, I have been subje~ed to secoodary security searches delaying my travel, and almost causing me to miss flights.

which were placed there as a resutt of a TSA agent on a power trip.

On 08127/2013 when t was coming baCI< to U$ from Tur1<ey through JFK, Two ofT$A otficers were walbng fQ<' me at the plane gate (air bM9eJ, they took me to an offtce This incident above wasnt the only one: I have expertenoed the sama Ctosed

and asked me questions aboot my trip, opened and checked my luggage, back-bag and wallet. Then they sent my laptop and smart pllone to differen1 room to be checked row limes before that as detallOO below: • On 01/1312013 (ccmlng as well. I had t o wait from 10 pm till around 3:30 am. For aH that. time t was sitting in the room while my friends were waiting outskle to give me ride home (Menands, NY) back from Turkey) though JFK, I was kept in a private room for 3

as I was tired and had to go to work nex.t day. I asked the officers for explanation and no one gave me an answer about the delay and alt the additional check. However. hours and answered questions about my trip1 luggage and wallet

around 3:30 am I was told I am a" set to go. By the lime I arrived home It was 6 am and I had to take tile day off from WO(k.

were checked as welt as my laptop and my smart phone. - On

0512712012 (ccmlng bade from Turkey) though JFK, I was kept in a

private room for 1 hour and answered questions about my trip,

luggage and wall<>t were checked. - On 08/04/2013. 12114/ 2012 and

0412612012 when I was leaving JFK to Turkey I had lo go through

additional security check. · On 1211412012 wtien I was leaving JFK to

Turkey t wasnt able to print the ticket using the kiosk and had to wait

for the ticket agent to print me my boafding pass. Note: All the 3 trips

I had were either tor mecHcal purpose, meeting family or both.

9/1312014 2:01 PM
91151201412731 PM
9/15120 14 1:58 PM 9116/2014 10:35 AM
g/1812014 9:57 PM

TSA000888

(b)(6)

Upon going through customs I was told to go over to the extra screening area where my documents were put into a folder. After about 20 minutes I was directed to a

I travel to the US f0< work to go to conventions and traini.ng courses Ck>sed

customs officer to go over my documents. After looking at the screen for quite some time the officer said that stle saw something back in 1982. She wouldnt tell me what it (electronics) and I have my own business so it would create a real

was but said she could refuse me entry If she wanted to because of It.She said she was going to let me into the country because we {my wife and I) going oo a cruise. She Issue for me. Im now hesitant to book anything for fear of being

then gave me back my travel documents and passport and we boarded the plane. When getting off our cruise on March 15, 2014 in M iami Port (Caribbean on Carnival) turned away at the border and it will restrict me trom new products

we were again pulled out to go through screening. They went though our bags and then let us go.

that requ ire training in the US. I believe the incident the officef~

o:CMn:o ~=e:a~t:;~ni~s~~~;c e<trrinll.J.n:ll:ls i~)~ l"'hi>P I was 22. r selfand 3 lrieodS l..QUL!

I :

:??or i l :ver reason: e

they went through 1he car and Donn.as pvrse. Unltnown to

ad ~t ak>ng some mushrooms and put them Into

se ~ had no purse). The officer tested them which

showed them to be Magic Mushrooms which I believec:a:l] was
well aware of bu t dldnt bothEH' to tell anyone. I personally have never

tried mushrooms nor take any drugs of any kind o ther than legal

drugs for illnesses. I was completely unaware she had them in the

purse and was ve<y upset that she had done something so s tupid.

The officer infonned us that o f course it was illegal to possess them

plus transport them across the border. He informed us that they would be flnl~for transpott1n9 and hiding reslricted

drugs. Since

anetther ID nor money the officer said that

they would hold my vehicle till the fine was paid and from what I understand now fined me notca:3:Z]rhey said we were free to 90 into the US but the car would be staying there. I came a week later

with the money and paid the fine and got my car back. I have been

90in9 aCJ"O$S 1he border now for 30 plus years wilh lhe occasional

search which I have no Issues with but to be to&d t can be refused
entry now because of something that happened 30 years ago and I
wasnt eV'en the person with the drugs is has a real impact Of'I my

business and hveUhood. I f~ tha t this matk against m& should be

removed.

During my last two enllles into the US from Germany (December 19lh. 2013 and June 14th. 2014) I have been delayed en1ry Into the US. On June 14th the OHS officer

Closed

even searched my laptop. I will be traveling back to the US for vacation in approximately 1 month and woul ·
like 10 know whl'_I am am being delayed entry to the US and whJlt I_l!an do lo resolve this issue? Than!< you ( h \(1''\ Dear Madam/Sir, I am a Canadian Citizen living in GTA Ontario and in my all previous 3 trips to US as a Cana 1an c1 en

is from occurring agafn if JX>SSible. I would ave been stopped for detailed questioning

_ Advised by CBP to reopen redress number. "It ts reoornmended you Ck>sed

and screening for 2-4 hours. I am given llO eX.planation why I am beillg subject to lhis treatment. I got a redress number too, but it d id not help at all. After my recent !ravel reopen your Redress wi1h TR.IP as it appears whatever informatten

with redress number a nd being stopped again I contacted CBP alld was given this reply: •tt is recommended you reopen your Redress with TRIP as it appears whatever they stated was cleared, appears not to be cleared in all systems.

information they stated was cleared. appears not to be cleared in all systems. When you re-file a OHS TRIP; please include your prior Redress Control Number (RCN) andWhen you re.file a OHS TRIP: please include your prior Redress

ex.plain your new ex.periences.• Previous Redress Number: 2174043 Oe1aBs: - First time it was appro ximalely for 2 hOurs m March 2013 alld I missed my flight resulllng in Con1rol Number (RCN) and explatn your new ex.penenoes." Previous
I 6 hours wait at Toronto Pearson with my pre9na1lt wife. Me and my wife we<e q uestioned, searched and all my personal documents were copied. - Second time I had to Redress Number1 t i..\ ft:;...
drop my sister in law with her 2 year old son in Buffolo also in March 2013 and was stopped for 4 hours a t Buffalo border near Niagra falls again tor similar questioning. •

Third lime recently on Aug 5th 2014, I traveled again for my cousins wedding In NJ and was stopped again for 2 hours with -same questions, searciling, copy of all my

document and screening of my devices including work laptop and personal cell phooe. I almost missed my flfght and was the last one to board. I am a law abiding

Canadian citizen and do not mind CBP questioning me, but I am sure you agree that this is causing lot of delay in my trips and inconvenience to my family and friends. I

cant even travel much with my friends and famfly as it makes them late loo while crossing border. My daughter is 16 months o ld now and I will soon be traveling to US with

her to see my family and fnends here and a lso I want her to see US with me. I am also involved hl Tech startups and my wotk requires me sometime to travel to US to attend conferences and events. I was suggested to got a red ress number~wtlich I got a fter 6 months wait time stating that all records which needed to be COITected have been corrected. but with my I.atest visit I was told by officers that redress number doesnt help and is only good to book flight tickets. I am not sure anymore

who to ask for help and not even svte what really Is causing this. I hope you can understand my frustrabon with these d elays and inconvenleoce without even knowing

why this is happening. Even a t the same airport I have been stopped twice with same questions and screening. I woutd reaUy appreciate your help in easing my tra\fels to

US. I will be happy to provide any more information you need, I have no complaint against CSP o fficers as they were very b ofessionat. I just need help in easing my travet
as I have pr011Jded all reques1ed lnforrnali0<1 and can also provide more. Thanking you In anticipation. Bes1 Regards.I ( _ V 6) ICiU.en: Canadian Passport

number ! / b \1 6 ) I

9/2212014 2:28 PMI
____ J
10/1312014 4:08 AM 10/14/20 14 6:23 PM

TSA000889

(b)(6)

Pbaregvsioau1 sthReeednretrsysinCUonSt.r.othl iNsubmebercfba\~76~\vkroitehaevmeaail

by j uoe of this year complaining that for bank account in us ..and the true is that

about i go to

15 US

times in only for

a row some

lhey send me shopping and

to screening and searching visit the crty..gave to you all

my

Information In my last request about my university status,work and everything..even my password was given to you...I was hoping you could fix that ..but all my previous

trips have beeo hard with the same questionin9 and naw it is aJready 20 times in row with screentng,questioning etc..and when i thought it could not get wocse..i got a big

su.rprise wflen i arrive flight906 on 11oct ..the offioer D ID NOT believe any word i said.•even explaining to him all that happened to me in the past about the misunderstand
and everylhiog..he also did not coosidered that 1 It be graduated engineer at the end or this year ..gave to you all tMs inrormation in my last email In june..and looks hke no

investi.gation about this was done..because the o fficer this time was very rude said very loud that he was gona send me to jail because i was lying ..he aJso asked another

officer to bring the handcuffs..if you do not believe •.check the cameras on that date at that time..i was in such a stressfull situation to be accused of things i never did...my

wife hes heart problems ..she was nospltalize<l many times in the past t>ecause of that .she CAN NOT ..to be Involved into stress•.! can send you all t!Octor papers and

hospital papers saying that if you wtsh...at this time we we<e travelling with a friend ..instead of asking my friend to seat down In any seat while ho was questioning me..he

ordered her to stand up right in front of a waU and .stay paralized looking a.gainst the wall..was a very humiliating situation..especially because there were many others
passaogers at customs at that time..we were treated like CRIMINA~S..and all the time showing the Mndcurrs to me...if you do not believe CHECK THE CAMERAS on tllal

date at that time..aod saying things like you will never see your sons a11ymore...JESUS ..0011et ever In my wtlole llf& had to face a situation like that.J was worried with my

wife that coutd have had a heart attack because o f the torture..after all that he came back with our passports threw them on the table and said i would have to dedare all

the itens that i buy in US before leaving the COtJtry.J said OK ..is that is the problem..no more•.i feel happy to declare even a chocofate i buy...lefl the airport very said with

my wife reeling very bad ..and she had 10 stay into bed ror all day trying to recover herselLNOW the best part or all thls..ts tllat befom leaving tile US.. at the airport I look

for customs again to declare my itens like the o fficer had roquested..SPOKE w ith the agent CASTRO at customs showed him aJI my receipts and.my bags of everything i

had bought ..even the food i had eaten in US the total was 610 usd..he said lo me ..Who asked you to come here..WE DO NOT DECLARE MERCHANDISE..i said how

oome I was told to be here..! DO NOT WANT TO BE IN TROUBLE PLEASE ACCEPT THE DECLARATION OF THESE ITENS..he said IMPOSSIBLE WE DO NOT

DECLARE IT..ONLY MONEY•.AND SO I DO NOT UNDERSTAND WHAT YOU WANT FROM ME...PLEASE IF YOU DO NOT WANT ME TO GO IN US ANYMORE

NEITHER TO VISIT OR DO SOME SHOPPING ..JUST TELL ME THAT..AND I SWEAR TO GOD I WILL NEVER STEP MY FOOT IN YOUR COUNTRY AGAIN..OR IF I

I tiAVE TO FACE All OF THIS HUMILIATION AGAIN..TEL~ ME THAT NOW... AND I WILL DECIDE MYSELF NOT TO GO TO YOUR COUNTRY ANYMORE•..! HAVE
~:111:>1i.;u:u:;:u,pO NOT GO IN PLACES THAT I M NOT WELCOME... HOPE YOU CAN SOLVE THIS ONGE AND FOR Al l REGARDS ! fbV6)

CloS<!d

Iva bOOtl always soot to secondary check when I retum back to the united states except for t!NO times (Out of more lhan 20 times!) but this time, I had a small businesS trip So I need to know, am I a suspect? ot considered a threat? if Yes CloS<!d

to Canada jusl across the border (stayed in Canada for 2 hours) what got me worried is that the officer asked me about my Saudi Passport! ive never had a Saudi

then i want to clear this out if not i want to know why i always been

passport in my life! the only citizenship that i hold is Sudanese and i am permanent resident in the US. the other i.ssue is that the officer asked me to unlock my phone and send to secondary check? is it because im from Sudan? or because

tabiet (I dont thlnk that was appropriate or even necessary at all to go throogh my personal data!}.

Im Muslim and my Middle name is Mohamed? l teauy need to know (I

guess I have the right to know!).

After clearing Global entry and walklng towards Ill" entry gate I was pulled ori to tile side and escortedby two agents to another area. I was quesboned extensiVely by

CloS<!d

three agents about many topics including my family, my job, my travels, my past, and a variety ofother subjects. It was clear they had suspicions but they could ontyhave

been based on hunch Of profiling. One agent took my laptop (which has not WOJked property since i1 was returned to me) and connection cable and returned about 20

minutes later. My suitcase was searched in great detail. The coiltents w&re examined mJcroscopically and the suitcase lllllng was e)(am1ned. After finding absoh.1tety

nothing one of them began insinuating that I had visited Peru for the purpose of sex. This offended me greatly and was clearly out o f line. i am a trusted traveler and travel

as a hobby. They had no reason whatsoever to treat me thew~ t~<fi.,,1d,,__ _,_,...-=--,..--=--c--c-"""~--~--,---~-c--c---,,-~-.,.-.,,----,-On August 14th I was denied an application for a TN visa as part of a move to wotk for a US employer (Quak:.om:m} 1n Califom1a. I have subsequently had to decilne the In all cases my lnterac110n with CBP has boon posit.Ive. This Is not a CtoS<!d

employment offer with Qualcomm and pursue alternative opportunities for work fn Canada. I am now employed by Huawei Canada in the position o f Senior V.ce

complaint. the service. including tile referral to this web site, has been

President, Device and Entetprise Security. This posilton is based in Waterloo. Ontario, Canada and will involve frequent travel to the US to p resent or atlend conferences nothing but professional. Ive been traveling to the US for business

or attend Internal meetings at our R&D facilities (New Jersey, Texas and California). I have no direct reports in the US and will not b& directing act1vities of US empk>yees. more than a dozen times per year and completely respect the job that

Im hopeful that I can have my record updated to reflect that Im no longer pursuing US based employment as I do expect frequent travel to the US. I expect at least a

they do.

dozen trips per year to the US for business and another 2 or 3 fOf personal travel. My original event identification is SIGMA Event 2824439, and the event identifieation is

J0Rj40800Q152. Thank..l'OUrou®t..attentlon In this matter~. ~---~-----~-----~~~-~~--~~~ Incident happened atthe port of entry in Brownsville Texas. at the so caned New bnd e coming from Matamoros Mexico. after t finalized my first inspection and admitted
In tho USA as a United States Cttlzen~&d new sooond lnspoction M l h \ lfi\ rederal Agent address<>d me in Spanish. and I rophed back to him In English, I

CloS<!d

fuUy followed au tile instructions of Mr

Federal agent until tile inspec ion lr\a 1Z8d, and I politely asked him, If he was done th.a answered from Mr~was

affirmative. I asked him why lle addressed in panish, If I am a U.S. citizen at a federal building, no different from the post office, I stated that I was being racia lly profiled,
If you see the cameras, I left the inspection area and I went to the Homeland Security office and klndtyrequooted to speak to a supervisor, the acting officer Mrl 1a...\t~\ I

denied access to a supervisor, he wanted me to gjve my statement to him, I told him that I a U.S. citizen and that you as federal employees WOfk for us and left promises,

this is blatant case of racial profiling and dellial of service at a federal buikfing, The intention of speaking to a supervisor was to address my issues and concerns to him

and avotd further reporting because there are very Intelligent and capable superv1sors that 1.1nderstaod the Importance of havrag a good relationship with the pubhc,

specialty with U.S. citizens because my lights were inftioged by offict{Zbil6IJ here I am now writing this complaint. Please act upon it. Racial profiling is not welcome a t

federal facilities, regardless or race. national origin or place of birth we all should be treated the same, and denying access to a supervisor constitutes a violation of service

aHreiwat.Qffi!l!t Recently I have noted that I am being stopped consisten tly at botder crossings and airports and beiog sent to secolldary inspection. I have an H1B visa and I am on

CloS<!d

Adjustment of Status for an Employment based g reen card as well. I am from Pakistan and I never had these many problems before. I am an engineer in an electronics

manufaC1uring oompany and my JOb requires me to travel to our plants/locations in Mex.ico. China and Japan aod this ~s very ooncerning to me. Just yesterday

(1110512014} I was coming back from a Business visit to China and Japan and I was stopped at JFK airport and the border agent told me that he has to take me to the

secondary as my name is com ing up as someone who is required to go through seoolldary. This happened back on 10/0112014 as well when I was retumillg to US from

our Mexico plant via road (Brownsville Texas crossin ). I need to know what kind o f Information do you have based on whicll 1am consistently being stopped. I suspect

my disgruntled rormer landlord (Named: l h \(fi\

hom I reported to the town of Huntington Suffolk oounty NY ror having an Illegal apartment &

Salon has something to do with this. because e rea ene o something with my legal status in the US and vowed that he would never let me stay in the US, alt that

In retaliation of me reporting him to the township (Proof of whk:h could be provid ed if required). Please lel me know why my name fs oomi~ up as someone who should

always have to go through secondaty inspection at border crossings and airpo'1s as this is a source o f extreme coocem to me.

I was traveling from New Orteans to COlumb<is Oh via Dallas on 11/912014 AA Right 150. When entering the TSA che<:k point I was greeted by a pleasant lady at a desk I ren as ir the culture of the TSA at t111s airport was unprofess10nal and Clos<>d who told me I was prechecked but the pr&d'leck line was down bUI I stlll dtdnt have to take o ff my shoes, outer coat or remove my l.ap top. I entefed the physical screening used passive aggressive tactlcs to assert themselves. I have rraveted
area and there was an TSA employee shouting loudJy to passengers to straighten out bins. grabbing them out of their hands and disrespectful tone of voice and gestures. to many airports and th.is is the worst I have been treated. The TSA 11er1my laptop in bag and it went through the my machine. When I passed through the scanner my bag was pulled aside by an TSA employee f0< further cl\eok. I stood agents at this airport need rurther trainillg to deal with the public in a ror 10 minutes waiting for my bag to be looked at further while many TSA agents were walklng around idle. When I asked too person when my bag would be screened he pohte and ertlclent way.I was fearful while I was waitir.g and felt if t said "when someone gets to it" when I asked wtien he said "Im not getting an attitude with you".. I waited a While longer and teft embarrassed and humiliated. Wher1 no one spoke out I would be retaliated against and woukl not make my flight
was looking at my bag I turned lo a desk where three people where standing and asked "who is in charge here and can I have my bag cheoked", One lady told me "you or tlley would harass me further. doot have to get to a flight right away, well get to it wt>en we can" She then asked a TSA agent to ch<>Ck my bag and she rudely walked by me unsmiling and said "you had to take your lap top out and now I have to rerun it through the machine again. She stood for many minutes before she stan.ed to move and it took quit a while for my bag to
go through. I had the feeling she was delaying her movements to punish me for asking fOr a-ssistance. I finally got my bag after they allowed it to go through and I went to .__ _ _ _ __ ,mv oate without further oroblems~

10/20/2014 11:07 AM
10/25/2014 9:55 PM1
--~ -- J
10/29/20146:15 PM 11/3/2014 3:33 PM 11/6/20 14 2:36 PM
11161201410:33 PM 11/9/20 14 2:30 PM

TSA000890

(b)(6)

Last April oo Good Friday Jong weekend all of my siblings and tfleir families gathered to be with my mother. wtlo is 75 years o&d and lives in New Jersey, USA. On April 18, My family and faro peaceful citizens of Canada. My children were Ck>sed

20 14 I attempted to enter USA via Massena border (Cornwall, Ontario, Canada) to join this famity gathering. I was with my wife and 3 young children. I usualty enter USA born and are being raised here in Canada. I have done my PhD in

v1a Alexandria Bay as I used to live in Ottawa. but in Apfil 2014 I went to Massena border because I recently moved to Cornwall. At the b0<der we wete stopped and we<e Eleclfical Engineering and I am working In a hi-tech oompany In

taken inside the CBP o ffice for further queries. We have almost always been stopped at the US border in previous visits for a considerable time. which llave always been Ottawa (which is head quartered in USA) as a Networt< Oiag.nostic

stressful. However. this time I was taken further inside a closed cell and I was kept there for more than 4 hours, separated from my family. This never happened to me Engineer. My siblings and mother hve in the US and are law abid ing

before over l.he past 13 years during several visits to USA. After all the processing and qu-esHoning by the Department of Homeland Seeurity offteets, we were denied

and peaceful Cilizens of USA. We never had any problem and nave

entry into the USA and my laptop and cell phone were also detained for forensic check. Th~ kind of treatment with me and my equipment has never happened before and any records that could be of any ooncem. I like to visit my aging

we have never been denied entry. My laptop and cell phone were re turned after two weeks via CBSA (Canada Border Services Agency) and the o ffioer t old me on phone mother frequen tly because of her illness and age. I would like to

that every thing was clear alld nothing conoeming was founct He furttier advised that we should choose a bigger border next time like Alexandn.a Bay as they are better request to please look into lhis matter and let me know the reason for

equipped. On Oct 4, 2014 I Intended to celebtate a rellgtous festival with my mother, I went lo the Alexandria Say border with my family. As usual we were called Inside denying us entry Into the USA. We have ttaveted to USA several

the CSP office and then la ter I was put inside a room with my hands cuffed, separated from my family. Getting handcuffed without any reason teally put a phsychological times over the past 13 years. Aug 2013 was the last time we were
and emotional strain on me (ii never l\appene<l lo me In my whole life). Afler almost 5 hours of ll>is ordeal, we were again denied entry. Although the CBP offlee<$ and allowed ano we had no problem al lhat point. Since April 2014 we

OHS o fficer {who came to Interrogate) were all satisfied and were very positive that we will be permitted to ente< the USA, they too wete surprised when we were denied. have been d&nled twice. We would !Ike to know what ctlanged during

They cooId not tell the reason for the denial. as everything was d ear in my file and records .

this period. so that I can clear any ooncems and remove any doubts

and oould be allowed to visit my family. I would like to highlight that

my family and I have been very cooperati ve each time we crossed

the b0<der. I would also like to acknowledge that the interaction o f the

officials with us at the US border has always been very professional

and they treal us will au lhe politeness and friendllness, (except for

lhe handcuff part which still has a physical and psyclx>logical impact

on me).

Dear Maam or S•r\ I was subject to secondary screening during my entry on Nov 21 2014. The purpose o f my visit was to spend Thanksgiving leave with my daughter. Lt.

ti..\ f,;:\ United States Marine C<>rps. I am a valid green card hOlder and permanenl residenl of Ille U.S. I was held fOf over 4 hours at the secondary screening. The

socoo ry screenfng was caused woon I pte-scrooned my~ at the point of entry kiosk, and received a printout with a big "x" across lhe entire sheet When I

proceeded to the entry counter. tile receiving agent OffK:erl.lb)Lj-ent me to the seooj ; .Z\Jening after taking my pho tos and fingerprints, and receiving my

oustoms fomi. In the secondary scree<>ing area. I was called 10 CO\Jn1~ 1 11 and Officer

took over prooessing. Righi away my German passport w~s laken from

me and when I inq uired the whereabouts of my passport latet, Officer (h\ lrntlaJly denied l<.nowledge °'possession o f said passport. Later I asked a second time, upoo

which I was told tha t someone was worlUng on my case. Meanwhile my aug ter. who was in the waiting area, was getting concerned as more than 2 hours had already
elapsed. I was updabng her via text message but was deni~e of m y cell phone by a thi"rd offioer by the name Officer £2i:l..ater I asked Offioer~\ltio said
of c;x>urse I was aJlow&d to use my phone. However, Officer 1.LJ,;UJetumed and lnslsl&d I was no1 authorlz&d to use my oellulat d evice. At this point my dau~7~\7n•red
TSA, who radioed CBP. She also asked 3 CPB agents, who w&re patrolting the airpon, wtlether I was receiving water and access to a restroom, and Office

(female) went to find out whether my basic needs were g uaranteed. At this~tasked to speak with a supervisor. and I was told he would come any minute. However,

rti:'\1at lhe supetvlsor neva.r came, aoo Instead a third Investigating officer, Office<LL.Joined Offteer

lhe counter. Soon afler that the former commenced a brief

interview. During tile In terview he entered the answers into a fom1. One of the questions was ~. had ever been arrested. I was also asked about my ex-husbands

first and &ast name alld date o f birth. After another wait Officer [ZJeturned my passport. and finally after about 4 hours my documents were returned, and without further

°'planation I was permitted entry into Ille U.S. My <laughter was told lhal I had been 1n lhe secondary screening unit for lhe longest Ii~ out of all passengers that night.

She inquired with TSA as ft was nearing 0100 on Saturday morning of 22 Now. and a ll o ther counters were closed. TSA radioed CBP and my daughter was told a supervis0< would ~labfe later to answer ques tions. After I was released my daughter insisted to be seen. and after Officer ca:3] we fiMlfy got to speak with the supervlSor, Majorl..CblJCitmg privacy oonoems and the nature or the u~vesijgation, he was unable to provrde addrtional Insights Into how to improve my screening in the

future. I am a 66 yea< old retired teacher o f 40 yeal's, and good citizen with no criminal records In any country at au. My daughter Is a naturalized U.S. citizen, and has

setved in a government position protecting U.S. interests for more than 6 years. She is working to keep foreign persons or entities from harming the United States. and to

protect those who serve its interest. It is 1n boll> her and my inleresl to iderilify the un<lertying issue thal caused the secondary screening, so (hal I can be spare<! from

such humiliating treatment and vlolallon of my basic rights and freedom. This lncluoos to lderilify and rule out any possible duplicate identities, underlying data errors such

as fi nger prints issues or social security number errors. As a pennanenl resident, and with my daughter being the sponsor, the basis for the approvaJ of my green card was

the absence of a criminaJ record and good legal. financial and moraJ standing. My passp<m documents multiple entries and vtsa admission stamps to the U.S . prior to

being a green card hoJder. Not once was I subjee1 10 such secondary screening proced tJres before. Instead of improving the OOmlsslon at the point of entry. my slatus as a

permanent resident has caused mote screenin sand delays. I a ppreciate your cooperation and guidance in identifying the cause of these pr~ems with any appUcable

government agency. Very respectfully. (h )(6 )

Closed

Every time I travel abroadi am sent for secondaty inspection . In 2010, when my wife and I were going through divorce, we had an incident where she charged me of

Please remove tile flag from my profile~

assa u!L On 10/06/2010, I was arrested by Euless Police Department. Oue to lack o f financial resources to go to trial, I pleaded Nolo contendere at ttiat time to the charge

of Assault Body Injury (FM). I was placed on 90-<iays probalion and afler lhal ll>e Deferre<lMJudicabon was dismissed. I am a 1enured

·n the

t Artlngton, Artlnglon, TX. I have an adiuncl position In the fh\ffi\

o n<vers11y of Texas

""o'"u''"'w°·"e'"s'"e'"m'"""e""1c"a'""'"n'"1'e"r"a""'a=as'"."a'"'n= at1o=n'a"'p"re"m"'1"e"r'°'m"'e~'i-cal university. I am a state employee with an accomplished re<:or o pro ess1onal and civic services. I

have authored o r coavthored more lhan 35 peer-reviewed journal papers and have given a number o f invited 1alkslseminars at inlern.alional conferences/symposia In the

areas of nano-fabrication a1ld chip-based d etection of ONA, protein biomal'kers and cancer cells. I have served on various nationaJ and intematlonal sdentlfte grant review

panels. I am a senior member o f Institute o f Electrical & Electronics Engineers (IEEE), and professional member of organizations like Biomedical Engineering Society,

I Biophysical Society. American 5 o p e ty pf Mechaoica' fnqjpeer;s Sjqma X j F11mpe 3p Society for Nanpmedjpjpe etc I v@5 a recipient o fl (' ) 'C'

1tn

2011, I was chosen a.lrh\(R\

luT-Atlington selected me for lh4(h \(fi\

IlhV6)

f-ast year, out College of Engineering also nominated me for Presidents Award for Excellence in Teaching. I was award ed

$9.ma X1Outsiand mg Faciilly Men tor Award in 2014. I am a law-abiding and tax-paying resident of USA, living here with my wife (we reconciled) and 3 kids who are US

citizens. The aoove a1'ld many oth&r things are part of my everyday life and I assure you thal the 011ty one Incident on my criminal history is an anomaly on my ctlaracter. I

feel that I have come full circle in my personal life and it should not haunt me every time I am coming back from a foreign trip to USA. I have spent countless hours in

secondary inspection which is not the best use of my time or the time of CPS officers.

Closed

11/ 1712014 7:40 PM 11/2312014 7:34 PM 11/26/201411:18AM

TSA000891

(b)(6)

To whom it may ooncem, I have had approximately six iflstancesof being put through secondary and or enhanced screening and I believe it is based on my being a

see wnat he had written on his glove. He says it is all routine a.nd that Closed

Muslim. There oould be no other reason. All of these events happened at San Francisco International Airport Terminal. Starting in December 2011 when I returned from a it will help me in the future when we get married and I want to bring

brief holiday to Cambodia and Malaysia Is when ll11s all began. N. arriving at the customs and Immigration line, the officer maliced oo my arrival card BC In red. I coold her to the USA. Absolutely rldlculoos. Then my phone and laptop are

guess that lhat meant Bag Check, so. no big deal. I have nothing to hide, and these o fficers are doing their job. After piddng up my luggage I was shown to the luggage taken somewhere and I am just forced to stand there. The entire

check questioning area. AJI the officers were professional and on opening my bag, they saw my Ouran and prayer rug. "Ohhh, your a Muslim? Coor says the officer. Ok, episode takes around 2 hours wtiile my family member who is picking no problem for me, everything is professional and courteous, bu1 I find il odd how Intently my belOngings are Cheeke<l lncludlng my dirty underwear! Haha, ok, fine. The me up is wome<I sick and just clrcllng the airpOrt tllis entire 11me. June

office<s ask for my Calffornia ID, and I see them intentty entering information on their computer terminal. The whole episode lasts probably 30 minutes and I am on my 24th 2013 1am leaving again to go and gel married and start my life

way. Something tells me, this will be happening quite regularty now in the future. I have been traveling regularly to s.e. Asia since 2006. Usually twice a year. Originally I overseas. Check in lfke normal. OF COURSE have the SSSSSSS on

was going just for holiday as I really liked it there. and now I actually live most of the year there as an English teacher witll my wife who is a teacher as well. I had a year of my ticket and go throogh the intense S0CO"<lary screening°"

and a bit of saving up money until my ne)(t trip which was around March 23rd, departihg from San Francisco of course (I have lived in the Say area for many years) and departure. Thankfufly I am not yanked o ff the ptane this time. So going for ten days. At check in at the airport{EVA airways, I always nywith them) the.re was a bit of a delay as the ticket agent took my passport to somebody to look at. these are my events. On the horrible two hour episode, I asked the

then came back and issue<! my ticket. On tile ticket on the upper right was a series of SSSSSSS. I d•d not think anything of it, but now know it means Secondary Seareh. officers wtly this was happening? They would no! really answer me. I

So, I 90 to the departure check aoo sure eoough, I am told I will require secondary searching. The officers were COMPLETELY unprofessional. When they saw the

told them tha t I know this was because I was a Muslim, them could

SSSSS. one called out to another, "Got one!• somebody else said they were getting a free pizza. What the heck? Here are these officers slapping each other high five in be no o ther reason. I have also now had problems here in Cambodia

front of me for doing there J<lbs??? And I am being put tllrough secondary search Great, ok, no prnblem. BUT. I know this is an related to my last trip and that I must be onWhen trying to add pages to my passport and ALSO had my wife

some fist now. I get the thorOtJgh secondary search and proceed to the gate. After boarding the plane and waiting for around 10 minutes. a g<oop of stewardess approach rejected f0< a non Immigrant toorist v~sa (so she could meet my

me and terJ me I need to gather my be$ongings and exit the aircraft. ????!!! Ok, grab my stuff and exit, head up the ramp w ith a manger type, they tell me I need secondary mother!) twice! I mean reaUy, come one! I am an English teacher who

screeniflQ. I told them I already went through that. They have to call OHS and have them oome look at me and oonfirm th.at. I watt. nervous, embarrassed. you name ii. HAPPENS to be Muslim. I have nothing to hide and even told the

Tho whole plane is waiting on me a t thts point and I am sure they will leave without me. The same OHS officers who seatched me, come, se& me, and say. "Yes, we

embassy staff if they had anybody that wanted to ask me questions

already seardled this guy''. We then wait for a supervisor to come and sign off on that and I am allowed to board the aircraft again. Needless to say, everyone is staring at about anything, they could freely do so.

me and wondenng what is going on. I go on my trip, and ten days later I return to SFO. I had met my now wife, but at that bme fiancee in Indonesia on this trip. I exit ttie

ptane, go to the customs coonter, the officer chats with me normally, then get quiet on loo~ing at his screen, mall<s something on my card and make$ a phooe call. An

office< comes and collects me and takes me to some strange waiting room type piace that has several people waiting in it. Great, here we go I think. But I am staying ~m

and collected. An officer comes and gets me and says tets go get your luggage. I am then taken t o the same secondary bag check screening that I went to on my last trip.

The whole questioning be9ITT$ again, but now 11is very invasive. I get asked conbnously, so, how much money &re yoo travelling with? Really, I got ask~ it like every ten

rn1.nutes ovet" the course of two hours. I mean really~ I had SO bucks cash. my debit card. and a pack of dgarettes, and the outcome didnt change the m0<e they asked! Al

one point, an officer is too my right going through my bag, and officer on my left has my walJeL 1 then see the officer on my left has taken out a photo of my fiancee she
had given me and wrote 10 me a very personal and hea~fett message on the back. The officer is reading the message and writing down something on his gl<>ve he is

wearing using 1t like a notspad. At this point I become very angry and yell, WHAT ARE YOU DOING and take the photo from him. I demand to

02/0812014 LAX Upon returning back 10 the US after taking midterms at Caires Azhat UnlverMy, I was stopped for aPl){oxlmately rwo and a half hou cs. I was escorted by I would like to know why I am being hekS fat extenslve searching. I

an o fficer while retrieving my luggage. Thereafter, I was interrogated while the o fficer searched through my entire luggage. Among the questions were, WOO are all your am an acad emic working towards a PhD and my research requires

friends there in Cairo? what mosque do you got to? Who is you mentor you f~low there? How many times do you pray a day? Why d id you go to Meoca for so long? What frequent travel. Although I had traveled to Syria in the past fOf

do you think about when you are at the mosque in Mecca for all that time? I ascertained fro1n his line o f questioning that he was assessing my level of religiosity.

&dueatioo, I have no further intent to ever go back the.re. I am

Unfortunately, I did not record his name 06/18/201 4 LAX I returned bad< home after final exams at Cairos Azhar University and was met by 2 officers a t the plane who involved at the communal level in my area as a religious scholar and

hekl the entire plane up until I exited. They escorted me to my luggage and took me behind a door to a secluded a rea. My laptop and phone were asked for and I

work as a lecturer at the Institute Of Knowledge Seminary locally.

permitted the agents to look at them. They were taken to another room with some o f my books (Of about an hour. The questiOfls were more general this lime. After the

officers were fi nished, I was escorted to a room where ICE agent Daniel Rocha was seated. I noticed I had been added to the SSSS list for an extensive security search.

Ck>sed

Could not check m online for either portion of my flight to Jamaica on 121612014 or 1211312014. Pulled for additional screening on 12/612014 in lndianapol~ Indiana. In the

Jamaica a111>ort on 12113/2014 pulled for edd1tional sueening in a closed room white trying to get through security. After clearing customs in Baltimore (coming from

Jamaica.) and trying to reenter security to get out our next flight to the Indianapolis airport, I was pulled for •additional screening" which included a fuU·body pat~down

inctuding touching the sides of my breasts, removal of items from my carry·ons, and checking of all items with the swab for explosive devices. Also had to have my hands

swabbed for sever<il Rights to FIOrida in the month of September for job interviews/cruise. This is clearty not random screening and indeed 11le TSA a.gent in Baltimore

11&C!.Qmm~nded I tile a compli)Jrllflnguka fOf redress.

subject Oenied entry in United States of America Respected Sir/Madam, Thjs is to bring to your kfnd nobce that I was deported from U .S on 8th Dec 2014, on the charge please help me to see my brothers kids

r:oo,1 that I have given wrong inf0<ml" ,, ro the~aemh~~';"n

and that I worked In U.S. 1. Wrong Information: When I had rnltialty applied for u.s Visa. I had given

)(6} _ _ the reason that my brother Lat~

~Lh

_was getting married in U.S and had submitted his wedding invitation also, but it has been wrongly

entered by the offidals of U .S emoassy m · nna1 a my sis er was getting married. I came to know abou ·

•

uestioned by the CSP in Philadelphia

on 8th Dec 2014. a) When I vi$ited U.S in the year 2011 , 20 12 & 20 13 1had no problem at an. b) M~ sister

I who lives in Germany and she got married in the year 1997. c) My parents

f b \f6\

l and

ad filled in my U.S visa application ad also appliod for U.S Visa for the

same reason. 2. Working in U.S: They also charged me on the context that I worked in the U.S in 20 as a ams u car and Bank of America caret a) Sams dub

card was offereo to me by the members in Sams Club so I bought it. to puccl\ase electronies. b) I opened an account in Bank of America as I was finding it difficult to cany

the dollars everywhe<e and as I had to travel to otherpfaces I ooeded to book tickets onJloo, etc. 3. Reason for Travetllng: Th& main reasoo of me travelling to U.S now

I was that my brothers second sons birthday is falling on 5th January 2015 (For yoor kind information my brother

fb)ff \

l passed away last year

In Washington). a) As my parents are almost 67 years Old and cannot travel and my sister lives in Germany {she has lhree Children) so I am the only one who needs to

travel abtoad to visit my brothets kids on behalf of everyone in the family. b) I had accumulated all my holidays for thts reason of being with the kkts. ns almost a year and

haH since my brother passed away and we have not seen the children, intact I have not seen the second child till now. 4. About me: My parents have their own house here

in Chennai. I also have a own house in Chennai on my wifes name. I am well settted as a P.R.O in Aasite and Brothers Briyani Centre. My wife is the Coordinator of CPS

Global school and my kids (Two) are In good school here getting excellent education. So there is NO NEED for me to wOl1< there In U.S. 5. lnciden1 at Philadelphla

immigration: Thfs time when I landed in Philadelphia airport I got a 6 months permit. But later on the CSP officer deported me on the above mentioned context. a) Also

want to inform you that when tile officer was questioning me. I was half asJeep, but I have given all the information correct up to my kno\vledg e. b) But at tile later stage of

questioning, the officer asked me too many questions which confused me and he asked me some q uestions for which I replied "No• but the only thing he kept oo asking

me was " Oo you understand the question" tor whic:h I repUed "Yes, I can understand• {meaning I understood his questions) but my answers to those questions were

"No", So my Yes was to state that I understood the questions. Later when I receNed the papers about our conversation for signing I saw that lhe questions for whPch I said

No was written as Yes and later the CSP officer tol<I me Good Luck , your Oight is waiting for yoo to return after which I was deported and within 5· 10 min I boarde<l lhe night. While haviog tho conversation with the o fficer my luggage were sent to the flight tor return. 6. Request :The main reason for me writing this letter to you is to inform

you about the problem that I went through because of a fault of someone. I request you to kindly rectify this mistake and help me come out o f this issue as soon as

possible as I oeed to be present durin~the kids birthday, at least for my late brothers sake. I am attaching all the relate<! documents with this letter. Kindly do the nee<lful.

Thanks and regard~

(b)(_ )

I

Closed CJosed

121512014 7'10 AM
121512014 10:14 PM 12/15120 14 8:33 PM 1211612014 10:24 AM:

TSA000892

(b)(6)

I am writing to request a review of my situation with US CBP. On a recent thanksgiving cruise with my family to Mexico, I purchased medication (using USA prescription I have several dOCtJments provir.g my health situation described

Closed

carried at all times) and upon returning to the ship, I handed the medication to the cruise security officer (as requested per rules). Once in long Beach, I was questioned above. In addition to doctors letters, physical therapy sections,

by CBP who approachod and advised I could not p<J<ehase and bdng med1catl0'1 from outsldo the US, which I had no Idea and loarned that day. This was tho first lime I chiropractO<S, ovot 4 MRls In tho past 3 years (Including th& CD disk

had purchased medication ovetseas (only due to cost compare to US}. I complied with the cruise rules and handed the medication to the cruise security officer before from the doctor) and everything to prove I am legitimate taklng the

even leaving Mexico and never tried to hide it from authorities, since I was oomp~tely unaware of the issue. I suffer from degenerative disk disease on my back (L4 and medication so I can live a normal life without pain. I am happy to
L5-S1) and have been fighting my health problems for over 3 years and I am on pain medication 24 hours a day. so I can have anormal fife. In additi0'1 10 my back, I atso share Al.L these documents as well as my pharmacy contact so you

have a tear oo my annutarcanilage {peM s), whtch also results in excruciating pain when walking or even sleeping at night. Upon my return to the US (l ong Beach} I was can refer to them and confirm my use of all the medications described

taken to the CBP office and asked severaJ questions, the officer advised he had to call my pharmacy to verify tile legitimacy of my daily usage of pain medication. In

above and to prove my words. I would never put myself in a difficult

addition to my degenerative disk prOblems. 1was atso diagnosed with adult AOO because or my dffficulty in concentrating with work, wtiicn I am prescrtbed medication as situation had 1known I covld not purchased m&elcation overseas and

woll. I am prescribod 2-3 tablots of Poroocet for my pain on a dally basis and 1-2 tablets of Adderal monthly and the off.cot confirmed with my pharmacy I actually

bring to !he US. I loamed from tho officer the reason Is because those

purchase all medication in the US and my answers were validated. My pharmacy not onty verified my medtcation ordered every month and also provided a copy of the are not FDA approved. which make totaJ sense. I am a citizen without

preS<:ripliOns to the CBP officer whO then release me an<! gave me an administrative fee (whlel1 has already been paid). I have several addilional comments but Ille filed any previous arrests 0< Infringement againsl Jhe law. In a<ldilion, I hM

does not IAI me add much more. I woutd love to share the resr of the Incident.

Global Entry status, which I proudly applied and was given because

of my high level of trust with my country. Please reviewalld request

any additional documentation so I can liave my name and reputation

cleared from any unfortunate mishaps. Again, I had oo Idea this was

not permissible and am embarrassed for myself and my family, but I

didnt have any intentions to lie or tlide my actions from tile US CSP

or lhe US taws. Again, I handed tho medication 10 th& ship socurity

after coming on board not knowing this was not allowed, and fully

complying with the cruise line rules and CBP rules. Please review

and request any documentation as I would be happy to share and

clear this issue

I Hello. Im ( h )(6 ) J,0tkln9 in ETRl(Electrooics and Telecommunlca!loos Rosoarch lnstiluto) located In South Korea. I apphed for ESTA to auend the AHR 2015

EXPOwil oe JWIO th Ch go on January 23. but, The ESTA was not approved{Travol Not Authorized). I know what the problem is I checked the No from the application

entry. its Emp.Joyment Information. First time, I misunderstood. I tne>ught that I have to enter the employment information in the United States. at the time, I didnt have

working experience in the United States. so, I checked the No. I modified it to Yes. after e-nter the lnformaUon for the current company in South Korea from the question In

ESTA application list. Although I reapplied, ESTA was not approved again. Simply, I will be on a business trip for eo<npany business purposes. Only, business purposes

about a week. i dont desire a refusal of approval caused by my mistake. im wondering if you understand my situation and you can help me. I would be grateful if you could

JePlv as sooo • S.JX>SSiblecSin.cetely, j

t t..\I <:\

I

Most times I return to US I am detained- Also· lfos past year in 2014 t was unable to check in on mobiJe device or print passes at a kiosk without an agent entering and

valiciating my ID.

Closed Closed

This is third time in last 12 mooths. Every time I am entering the USA,TSA agents are standing at the tarmac and they detain me and my family members and ta.ke us for
special screening and search and Interview for hours. l atest encounter happened durl.-.g ourreturn from family lflp to Pakistan ovet the wintet break. On tarmac two US
Customs and Border Protection agents escorted me and my fam ily members {Wife, Daughter and son} for special search and interview process. This process lasted for 2 and half hours. where they searcfl every piece of paper including rast food payment receipts and scanned au the documents. Tttey also noted down serial numbers of all etectrontCS cell phones, laptops, ipod etc. 01.1ring this process they broke my sons cell phones cover. Last Januray. I was detained and searched and interviewed at JFK airport and I filed a Traveler Inquiry form, I got a genocic response from the Director. Deborah Moore. OHS Traveler Redress Inquiry Program. This time when I showed
them the Redress Controf Numberl I t..'\I l it had no meaning for them and just continued their duties in a very professfonal and robotic manner. When I asked them the legal~y of Jhis singled out detention and search and interview I was told that I DO NOT have any flghl to questioo lhem and if I ask any questi0'1 it w\11 only delay lhe search and Interview process. They do NOT explain any prooodure just hand me a one page pamphlet if I have any questloi~s <egard1ng th& seatch and interview ptooess.
I feel the CSP is egregiously and unfair1y abusing their power. I filed for a global entry pass and was turned down because of a misdemean0< that happened over 12 yrs ago. If their had been a sign that stated I wouk1 be denied f~r mlsdemeanors, and I would be put through 1teve< ending secondary searches I nevr would have signed up for this. Not even on your web site is this stated. Officer ( h n Ortando. Fl when I told him I was not answering any questions as per my 5th amendment rights gal very abrupt and indignant with me. he then prooeeded to le me to go sit and wait while they make a decision. It was then tllat I cooperated because I had been on an 11
hour flight still waiting fot the coonoction to Miami. Then I kept asking now lol'.g thfs wooId 1ake and never received an answer. I was detained for close to an hour white
passengers sat on the plane waiting for me to board. This is inexcu:sa~e . I told everyone on the plane to contact their Congressman, as I am doing also, to infonn them that they sat on a plane for over an hour while waiting for me to clear customs. I never had problems before until I gladly payed die $100 fee for the luxury of being
detained for a misdemeanor that occured over 12 yrs ago. ls this how you treat an AMERICAN citit en? I feel this is an abuse of power by your agency and have written lo
the ACLU also am in the process of writing my Congressman Patrick Murphy & Sen Marco Rubio regarIDng this matter. Fools like I am being put in double jeapordy. The officer asked me to tum on my computer • then my tablet and last my phone and show him my photographs ( which I believe is ) not in standing with my 4th amendment rlghls. When I was stopped in Ft Lauderdale last monlh the officer that stopped me lold me I wa.s probably gonna be stopped every lime. Now how unfair is thal. Please get tne off your list I travel all the lime naw and doot look forward to <eturning to my countty because of your wanton disregard f0t my civil rights. Ft Lauderdale, a tabaoco pipe I had paid 60 dollars for was blatantly thrown out as contraband. Never was I given a receipt. also neither of the 2 airports hacl any signage as to how long this
process would lake. The thmg that bOthers me is thal the offic<jr in O~ando was asking me abOut comp<Jter crimes. I d0'11 know if thals a note left from Fl t.auderdale or
not but compute<crimes never In my fife. SJr, I managed money ror 20 yrs my fingerprints are with lh& FBI, SEC. S1ate and local police and oove-r In my life had I been treated this way by a government authority. My record is unblemished to aO of these agencies except yours.WHY? Please if I have to hire an attorney I will but it shoukt be
(b)(6) _ clearly posted in all of your offices and on line that if you have a mir emft11ngr on ygur w;prs! ygu will be !urned doyro forf§ll ygur § tr and be abused every time you
travel Your Auention to this matter woold be appreclatod Slnceroly,_

Closed Closed

12/2612014 1:59 PM
1/21201512:30 AM 1/5/2015 5:03 PM 1/6120 15 3:49 PM,
1/ 1512015 7:01 PM.

TSA000893

(b)(6)

I am a 3rd year international PhD student at Computer Science department of University of Illinois 8t Urbana.Champatgn. As of 2nd May 2014, I started to be repeatedly During the following months, t have to go to two computor scientific

referred for secondary screening when clearing U .S. Customs and Border Protection; at either arriving or leaving the country. Al the first time, I attended a oompuler

conference to present my conference papers; one at Vancouver.

science confereoce (ACM CHI) at Toronto, Canada 27th April-2nd May 2014. When I was retuming to US, a CBP officer asked ma to go with him for secondary scroonlng. Canada (ACM CSCW conference). March 2015 and the o ther at

They interrogated me and then investigated my luggage. While this might be considefed as a regular screening process, I felt my privacy has been violated as the officer Seoul, Korea (ACM CHI conference}, April 2015. Therefore, I realty

without my permission took my cellphone starting to check my jnformation. When I tokf him that I have some photos that because of my religion, lie is not supposed to see appreciate if you can help me to fi.x this problem before these trips.

but just a woman can see. withoot asking a woman officer 1:0 do that. he just said "law is above rehgion.• 1beUeve U'lal was not really a respectable behavior any person

sOOuld receive regarding any gender, religion or nationality. In addition, when the screening process eflded and they gave back my documents, I found out that they forgot

to return me my 1· 20. the most important document for an international student after passport during their residence in US. I had to come back to CSP office that meant

passing all tile regular secunty points again and after I got there and I asked for my 120. they handed d without even an apology! If my flight had not a delay, I would have

missed my night This behavlof of CBP offtee<s at TofOnto boo:ler was really far from respectab'9 behavior they should have. The next seocndary screening I had was at

8th Nov 2014, at Chicago OHare airport when I was Jeaving US to Barcelona for another computer science conference (Soclnfo) and then visiting my family during

thanksgiving in Iran. This time I was investigated jusl before boarding Just before entering the alrplane door. when I already passed au the security cile<:k,points! Even this

time the officer treated me good and Im thankful of 1helr behavior, but that was an Inappropriate plaoo to screen a passenger, partb.Jlal'ly when all the other passengers

were passing to enter the airplane and they saw me was SCfeening. I believe this is a violation of privacy and it really made me feeling discomfort during my flight The

thfrd secondary screening was 5th Oec 2014, at Chicago OHare airport wflen I was coming back from my trip mentioned above. This time there were two officers standing

outside the a irplane and wheo passengers stepped out the a irplane, they checked their passport and when it was my tum, they asked me to folJow them to a secondary

screening place. They asked my electronic devices and also get my fingerprints. Finally, they checked all my baggage. When I asked them if there was a problem, they

told me its a random check and I dont need to be worry. However, to me it was more than a random or regular check since it was the third time it happened to me. Since

Im a PhD student, I pubflsh scle1ltiflc papers In computer science cooferences and I need to present them in those confefences. So, I will have more international travels

duting the upcoming years o f my PhD and it would be a tfouble for me if each time Im leaving or entering Unrted States, I needed to be checked io this way; particularly as

this scceening already violated my privacy and discriminated me against on the basis of my race and religion. So. I want your help tegitimate my case to avokf such future

issues. IU be mOfe than glad to provide any informatton to clear my case if there is anything that I nee<S to clarify.

Ck>sed

1/ 1612015 4:37 AMI

I have visited the US twioe, once in 2013 and onoe in 2014. Both times I was travelling to Orlando, Fl for a vacation. When going through immigration, both times I was
taken aside for further questioning. The first time (2013) was at Charlotte airport. On this occasion my partner was able to come witll me and the questioning only tOOI< a raw mJnutes. On the seoond occask>n (2014) at Newark airport however I was taken aside for furthef questioning, ar\d my partner was told to get her bag on her own. I was waiting for around an flour before an agent was able to see me. He asked me a few questions. again only taking a few minutes. and then I was admitted to the country. During the hOur wail my partne1 was waiting on her own not koowing \Vhat was going on, and I was concemed tt\at we were not going to make our connect;ng flight. The questions were based around my purpose for visiting the country, wtlere I would be staying. my address, and my occupation etc. On this occasion I asked the agent whether it was a coincidence Iliad been taken aside for additional screening on both visits. He was Ul'\Sure. I asked the agent whether it was related to my name. He told me it was definitely a possibility. He dKI however mention ttiat i t may have been as I had a new passport. However my passport the first time I visi ted the country
was not new. My partoor also had a new passport and she had no StJCh issues. I should also mention th.at on both occasions when board!~ my flight ftom Loodon
Heathrow I was taken aside to have my carry on tuggage swabbed, and on the seocnd time a pat down and was asked to show that all my electronics were wofking. We are visiting the US again in October having already booked our flights and hotel fof a vacation to Las Vegas, NV. I am concerned that I will have to go through this again. Entry and departure dates to and from the US Charlotte 23rd Oct 2013 - 6th Nov 2013 Newark 27th Jul 2014 - 10 th Aug 2014

The agent at Newark did mention that he had put some notes onto the system to hopefully prevent lhis from happenir>g again.

CIOsed

BO«i0< On Jaouary 17th 2015, I arrived In JFK from Amsterdam and while In line for Custoins and

Patrol I was told by Customs officer! f l-.\ (,<;\ , f l-.\ I to remove my I would like to be contacted to know what process was taken In this CIOsed

headph Office

my ears and did so mumbled under his

immediately. breath either

Once the process "jerk orf' or "fuck o

was ff". I

icmommepdleiateteIlypucot mntyachteeaddSpuhpoernveibsoarc~ ~ndhilleeftI

the o was

fficers desk. As I wa; !:~£·;:'~~, waiting for Supervisor

rea

investigation and the end result I greaUy a~ time and respect that was given to me by Superviso ( L f u i j and trust lhat

Officer /1~" / pproached me again while I explained whom I was waiting for and asked me "How do you know what I said?"' I was told by Supervisor

hat this will be respooded to with hooesty.

there are micro nes inside the booths which pick up even the softest of noises. He assured me that he would go over tile noise and cameras and I would be contacted

with the end result of what was possiblY.: said.

While stl.ldying abroad in Spain from August 2013 through December 2013, my passport was stolen, along with my laptop and back, from the Hotel Regina in Madrid on I would appreciate it gready if there was a metllod t0< the US OHS to Cfosed

August 30. 1immediately called the US Embassy in Madrid and the US Consulate in Fuengirola (MaJaga provioce) who instructed me to fill out the OS-64 and os~1 1 forms find a method to ensure that I will not be hekf for additional screening
and bring them to the consular office in FuengirOla, as I wa$ lfving in Granada at the tlme. I also filed a police repol't w ith the Spanish authonties and received a notarized or questioning each time' arrive 1n the USA after an lnternationaJ trip.

compliant form. On. September 6, I handed in both completed forms and pakt the proper fees at the consulate l n Fuengirola alld ten days later, I received my new US

Each time I have sOOwn mu1tlpte forms of ID to the agents and teU

passport. Upon my return to the United States on December 21. 2013, I was taken by US Customs and Border Control agents to secondary screenfrtg. where I was

them ttie exact story listed in the incident details. However, after

questioned for nearly an hour abool my ider>tity and my passport. Since that date. I hav& traveled lnlernationally three times and upon my arrival bacl< in the United States, being told that th;s p rocess will continue until 2023, when my

Jhave been taken by US Customs and Border Patrol agents for additional screeolng and questioning, bein9 held each time for over 30 minutes. Additlon.alty, I was

replacement passport will expire, I am hoping that a solution can be

questioned by federal agents prior to departing the US on vacation in November 2014 for the same reasons.

found wtiere I am not held o r questioned by federa l authorities each

time I travel internationally.

1/17/2015 4:48 PM
1/ 17/201510:07 PM 1/19/2015 11:59 PM.

I was advised at the Nexus office in T0<onto that although I now have a Nexus pass to help with my frequent travel schedule I would need to submit a redress application I was a student last year at Cestar College 265 Yorkland Ave Suito C&osed

1/21/2015 1 1:09 AM

to lift the red flag on my status to receive relief from loss of time in extra screening. This is my application fa< review I am travelling to Florida Saturday January 24 from 400 Toronto for computer coding for Apple Applicatioos. I completed

Toronto to meet my boyfriend. We usually travel togett)er there and baek but his mom has some health issues that require his presence ear11er. I anticipate being screene<J my course and have now started an incorporaled web base<:t

and will arrive an hour eartier to acocmmodate this, but would appreciate avoiding this experience in the future when travelling with my boyfriend or on my own. Thank you business in Canada on Yoga and WeUnoss, ending my 9 years as a

for your attention on this matter.

house w ife. My website is called hotforyoga.tv I am a certified Yoga

Instructor, nutritionist and former nurses aid. I will be releasing 4 new

apps on vegetarial) and rawsome recipes this spring for apple and

android devices. I greaUy enjoy a vacation in Florida when I am
..... "'-~~~~~--1-~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~""" ""'-"'~.lllJ!Jsl..yi~Jllil!!<...,,,.~~~~~~~~~~~~~~~~~~~~~

TSA000894

(b)(6)

1) SSSS Boarding Pass: Wh~e traveling from Mumbai, India to Minneapolis St. Paul. USA (MSP Airport) on Januaiy 10th, 2015. my boarding pass had the SSSS code on 1)1have lived in Ille US since August 1989, and have never

it. I went through additional screening questions al Amsterdam and twas also pulled aside just before boarding at the gate in Amsterdam for additional screening of my previously had SSSS boarding passes or other travel problems until

cany-oo baggage. At MSP airport, I also had to undergo extensive questloolng during immigration and customs lac entiy Into the US. 2)SSSS Boarding Pass: While

December 2014. 2)1 am a Ptofessor In Mechanical Engineering and

traveling from MinneapoUs~St Paul (MSP) to Washington DC (Ronald Reagan National Airport} on January 20th, 2015, my boarding pass had a SSSS code printed on it: am responsible for many research projects at the University of

a)I was taken aside for a pat down check and all items in my carry-on baggage were inspected by hand extremely carefully. fncfuding ct.ecking for traces of explosives. I Minnesota. I need to travel severat times by airlines each year in

was aSl<ed lo turn ON an my electronics such as laptop, small tablet computer end cell phone. b)A\ the gate, during \he final boarding process, I was again told that my retatian 10 my work.

name had come up for a random security check. I was pulled aside, told to show my 10 and my cany-on baggage was again searched. 4)SSSS Boarding Pass: While

returning from WashfllQton DC to MinneapoUs~t. Paul on January 21st. 2015, again my boarding pass had a SSSS code printed on it a}I was again told that I had to

undergo spe<:iaJ addrtianal scr<Jening, I was subjected to a pat down check, my cariy-<>n baggage was inspected by hand very carel\llly and tested for traces of exp!Osives.

I was also told to tum ON all my electronics. inctudlng my laptop, cell phone and small tablet computer. b)At the gate, just before boarding, again my name came up for a

random security check. I was again pulled aside during boarding and asked to show my 10. S)Please note: During travel to India in December 2014, I traveled up to Delhi

by Della Airtines, and then look a conne<:ting night from ~lhi 10 Pune by Air India. I had to submit a copy of my passport page lo Air India in order to me a complaint for

them to track my lost baggage (My clle<:ked baggage was lost by Alr India during the connecting flight In India from Delhi 10 Pune. The baggage could not be found for 4

days). ' wonder if the lost baggage and the passJX>rt copy provided to N.r India are responsibJe for the SSSS code on all my subsequent flight s. The ajrtine was

responsible for the lost baggage, not me. I had no choice but to provide my passport oopy for filing the lost baggage oompl.aint.

CloS<!d

On november 30th 2013, i arrived at the samialport huron border to enter the united the states. i have been across the border several times in the past, always had to go i am very concerned to ask what is going on wi th my status. it has C&osed

through extra screening which I d kfnt mind bvl this time afterjust five minutes o f questioning by the officer in lhe bOOth i was tokl to step ovt of my car and put 1n

been a year and 4 rnonlhs sinoe this has happened. I have a filed a

handcuff s. I have never boon put In hal)dc.uffs before as I have nev0r done anything criminal so it was a very scary aOO embarrassi~ ordeal. I was then taken Inside to FOtA report a nd It has oot been processed yet. I still have not

more q uestioning about where i was going and what i was doing which i answered honestly and truthfully to my knowing. the officers then took off the handcuffs and askedgraduated medical school because i can not enter the united states.

me questions for another couple of flours about what i was doing where i live jn the us. i am a 4rth year medical studenl who did went to school in the Caribbean and was my loans are still piled up and i am payjng interest on these loans that

just finish!~ up my CLINICAL ROTATIONS which is part of our degre-e of wh at we have to finish In the US, I showed the offloors all my paperwork from my scOOol the my parents aoo I cannot afford. piease dear my status i need to finish

locations of the hospitals i worked at and all the dates i was required to be in the US. tfljs d id not seem to be the topic o f interest to the officers as they proceed ed to ask my education and move on in my life and my career, i come from a

me when i last went to pakistan, how long ive been there. wh en i last visited. if i still know anyone. I told the offioers i have not visited pakistan since i came to canada

low income family and my parents have sacrificed everything fcx me

which was In 2000. I was then asked about where I go to pray In chlcago and back In Brampton canada, they speclflcaHy wanted the address of the mosques. the

to go through medical school. I need to finish so I can help them as

questions then stopped and i was kept in the building for another 6 hours. i was asked to give up the passwords o f my phone alld laptop which i d id. After all of this the they have helped me. i urgo you to please me. Thank you.

officer tokl me that i was being denied entry into the united states and i was not allowed to enter unbl further notice. i was asked why and th ey lold me they could not tell

me why. I told the officers i have lease on my apartment in Chicago for anolher 6 months and 11 would cost alot of money to get out of it also i still had about 8 months left

of clinical rotations to finish so i could graduate medical school but they did not seem to care and told me we cant really do anything about that i even mentioned to the

officer that before chis incident i have never had any problems. and just 6 months prior to me being at the border i was g iven a 6 month B~1 V1SA in may of 2013 and the

o fficer at that time told me that when i would come to the bOrder again it would be a qu~ prOe&s$ to renew the vtsa again. none o f this mattered as i was put 11'1 handcuf fs

again and dropped offat the Canadian border.

On my most recel'lt trip from Mexico t was searched 4 limes. I was told this Is because I was on "'choseo" for sel&cbve screenlog. I was told to power up my mobile device, which had run out of batteries. so I was tofd I had to exit the baggage check line and check my bags under the aircraft. I was severely delayed and nearly missed my flight

CJosed

Im a citizen of Jordan. I came to the United States to visit my cousin and market our business to some universities in Chicago. When I arrived to the United States, I had to I was discriminated again.st from an American o fficer. I will go to the Ck>sed deliver my baby sooner than I thought. WhUe I was leaving the states, J was lnsutted and dlsctlminated at by an o fficer at the airport. When he saw that I had a baby wi th 1\9Wsp.aper. I will also 90 10 my counttys ministry o f foreign affairs. If me he . besides canceling my visa which is not a p robfem I understand he can do that Im not complaining ~ insulted me! He called me a liar. he told me that all Arabs are he thfnks he can treat people like slaves he must be wrong. I am also liars and that this place is not for charity that I can come and g ive birth and leave and that Im stealing their moneyl I told h im I was not due but it hap pened and the church going to find an attorney to suit hfm once I find out his name. and I.he hospitaJ tok1 me it is considered an emergency and I d ont have t:o pay if I don! have money. I didnt steal from anyone. And I didnt lie to anyone, When I wen! to the embassy to int81View I was 4 months pregnant. They d idnt deny me though they saw me pregnant. And when I entered the u s portal, the officer asked me why in here J told him a visit and some work and he gave me 6 months. He saw I was pregnant. I dkfnt lie. But to be treated like that? Why? I was called a liar and an Arab ! He messed up atl my things tryirl!J to find something just because Im covering my hairt He went through au my pictures Ofl my cell phone and transferred some of 1hem to his device! \N'hat does gl'Ve him the righl to do that?!! I was discriminated against from an American office<.

Usually, in the USA Border, I have to spend a secondn screening that causes delay my entry in your country for a couple of hours due to I have a very oommoo name iD Spain

Usually I go to USA with customers, I am SaJes Manager in Spain tor Cfosed St Jude Medical INC, an american medical device company, with a serious damage when I have the second screening due to I go acoompanyfng Cardiac Surgeons

wtiii& Cancellation of my Global Entry card with no explanation on October 20. 2014

arriving from United ftight from Dubai. Subsequenlly numerous hours I have been

detained while photocopying every document I am carrying as well as oopying my laptop and cell phones. Same oocurances on December 22. 2014 resulting in a oouple

hO<Jrs delay as well as missing flights. I cannot ny docnestically anymore given SSSS without aueast arriving 3 hours ahead of time ever since October 20, 2014,
Furthermore, Agents specifically have taken oot a friend on his return international trip(with his family) tot private interviews whether they have dooo business with me

which has resulted in damaged reputation/business from my circle o f friends.

There is no justified response to having been a gtobal entry member Closed and automoatically canceUing my account w ith no reason and in fact
putting me on the "terrorisVhigti threat" hst a:s well as copying my
computers/cell phooes on every return trip as wen as harassasing my
friends casting suspicion on me. I do not want to intiate a lawsuit but
seek to return al my global en~y and at the veiy least remove these
flying reslrlctlons which make lt lmpractlcaJ for me to conllnue to do business(flying from Dubai was 15·17 tloors then to be detaied for a
few hours and mtS$ connections until another 6 hours in not
practical}. I wish to address any concerns that have caused sucti a national security issue as I cannot see any reason why such an
occurance would occur as I have been travelling for many years and
all of my meetins a.re well documented which would be apparent from the last two data transfers.

I arrived at 3 am , and the officer esked my trip I laid him vlsitmg my unele tie is resr<!ence of Ille USA ,he look my vtsa and ask la< my wallet I gave 1t lo him he 901 my

driver license and he said you can not come in and took me to an other waiting room , so J did a second offioor come to mo and began to check my stuff ,cellphone and

pictures he said ,tell me where is it? becouse you are in my hands I am the mainman I decide Jet you go, come in or take you Co the jail.I ask him, why take me to the jail

the officer did not answer he only ask for socnething ,but I done have any idea was he 1a1~ in about well the lime ran and them let me out at 10:30 am. the third olfieer

ca.me and check my stuff ooo moce lime but they could not round nothing, ha told me mr f k

are d ean there Is no problem ,but the system its as ts we need 10

remove your visa .I insisted why you removed my visa ,wtiy do not let me come in to US ey took me pictures with their cellphones and said ,sign this papers o you go
,' - --===- - ' 10 tail tor 45 d•YS so my ques!JQn 1$ why they remQved ml visa

Closed

21712015 8:51 AM
2/9/201512:01 PMI
219/2015 8:39 PM 2/10/20 15 3;00 AM, 2/10/2015 7~ 2/12/2015 3:20 AMI
211812015 5:28 PM

TSA000895

(b)(6)

,J

(b)(6)

~rrived tiii> May 30, 2014 to JFK airport I was coming to the USA to meet my cousin, Benoit de Vitton and to spend time with him fot a I believe that I was treated unfairly by th8 US sea.uity agents.I am a Ck>sed

lo the USA. Upon a rrival I was stopped because tile officer noticed that I was in the USA earlier this same year . I was taken to a room and asked many questions. My student and was coming to visit my cousin. I was asked to sig n s

compute<was taken. akm9 with my camera and cell phone. I was asked repeatedly about what I was doing in the USA and wha1 my plans were. I do not speak Eflglish ooa.iment that I had not filled out and that I could understand or read.

and I have an English speaking friend, Veronica Baetje helping me to write this to you now. The officers filled out a form tot me that I did not understand. They filed out the Not only this but I was also p ressured to sign in less than 5 m inutes. I

"Ii ;k form and I was forced to sign a fOfTTl that I had neither filled out or understood. I was not given a French interpreter. They questioned me for many hours. I have a valid was accused of violating the United States Visa waiver program
passPort and I was a student visiting IJ1e USA. I am enrOlled full time in Unive~i1Y in Allge~. France, and I had a return ticket as I had no Intention of staying in the USA. I becausr~~ e~r1;er ,~·~:i 'a 'Jnited States I spent time with

wanted to visit family and return to my country of France. My phone was taken and I believe a tracking device was put into my phone. I was forced to sign a d ocument that friend s

nd~ (!_1}( h}___ ~t their farm. I enjoyed my visit

I could not understand, because I was told that my plane back to France was departing in 5 minute s. I was pressured into stgning the document quickly. I was NOT given there an spent a goo 1me re. The agent accused me of

an interpreter and I was not aUowed use of my p hOne to h elp me translate the document. I did not fill ovt the document and I believe lhis is a viotation of my rights t o force violating the ViSa Waiver program because of my lime with them.

me to sign a document I cannot read oor understand Iwas denied oolry to the USA vla the Vis.a waiver program f0t the rest of my life because of this incident. Iwas taken

by police to the plane and sent back to France.

Screening was done in Frankfurt on departure , in Orlando on a rrival and in Ortando on departure. Both my husband and I go t screened. No information was given and we I was threatened and have been disturbed by this experienced since Ck>sed

were not at!owed to ask any questions We had two small children whh us (2. 5 yea~) who had to watch their parents gelling body searched and held at the airport f0t our arriVal back in Norway. I have sworn never to put a fool back on

more lhan an hour on anival and on departure. Personal things were all cOOciced multiple times and about 6 o fficers wete talkmg covering their mouths with white A4

U.S. soil If I do nol get a ptoper answer why we were treated like this

sheets. They seemed dissapoin ted when they did not find anything and made us check in our laptop by itself, which of course was damaged on our arrival. Later on we as peaceful tourists on a family vacation w ith two smalf children (2

got called at the Lufthansa gate a.nd received boarding passes. After some officers appeared and the LH staff pointed in our d irection, I thought that they were going to and 5 years old ), whk;h aJso suffered under ttus experience.

a;rest us.

Based on information in OHS TRIP, CSP officers at port of entry. TPA. asked invasive and intrusive questions. copied all o f my papers. and searched and seized all o f my The content of records pertaining to me in OHS and CSP systems is
I electronics, Including computers. cameras. USB data drives. cell phones an<! StM cards. A f0tmal complainl was filed with hetp.cbp.gov, Incident: q,v "" tind the affecting my llavel and treatment worldwi<le, including lhe United

complalnt h as been fotwarded to the Tampa Port Director for review. Because of search aoo seizure, I became aware o f data in OHS TRIPS, acoord lng to lhe CBP

Kingdom. I leamed o n a visit to the UK In 2014-2015 that I am on

Closed

officers that performed the search alld seizure. Tllere is erroneous and irrelevant information in the system. including the use of the word "terrorism". accord ing to CSP officers. I would hke to receive the full detail of what is in my OHS TRIP records so that I rnay address vatidrty wilh the appropriale OHS departments and agencies.

various terrorist watchlists. due to data sharing between UK agencies
and OHS. The refore the e1roneous and negative infocmabOn ts being pro pagaled and Impacting my ability to trnvel ft) peace and withoul

hindrance. I would like to have the opportunity to correct this

erroneous information so that I experience a better travel experienoe.

Atrival info AA 138 Arrived Feb 25 1:50 pm, seat 15K Business. I recently went 10 Hong Kong, then on 10 one of the nicest beaches (Boracay) an hours flight south o f the In add ition, I am worried that the Global Entry Kiosk will ftag me next Ck>sed

Philippines capital Mani1a. After two n~hts in paradise, Jspent a night in Hong Kong, then flew on to Dallas. Proceeding a l5 hour fight, my Global Entry spit out a receipt time. and Ill have to go through this very same demeaning process;

showing that t need to see an agent During, what took a lmost an hour, I was asked to show my PHOTO ALBUMS on every device I have (phone, IPAO and computer). this obviously make me question; should I even use Global Entry at
the browsing history on my computer was also searched. I was cleared with no fuflhe' incident and feel violated. As I und&f'Stand, the dfastic need for increased security In a ll (defeating the purpose o f the ptogram 1lnteNlewed and paid for) our exceedingly vio1ent world, I feel that a search of files Across devices was unreasonable. Further, I went through A TSA interview for Global Entry, have never been or go straight to the officer? I travel quite a bit, as a hobby and want

arrested, and was the only person on a 15 hour fully booked ftight to have been visibly interrogated. I believe my onty fault: not writing down the names of th officers

to see the workt. This was the point of my Global Entry fee and

{although Iam sure tt can be accessed). Sif)C&, my exotic and ad venturous Itinerary 1s fat from orthodox, I dont blame agents and officers for askfng questions and even lntetview. Aside from fooling violaled by the incident and am worried

searching my bags, but again, photos ac:ross all three devices, when they see absolutely nothing suspicious on the fi fst devices internet history for the last 6 days, and a this will happon again, as im fortunate to have the opportunity to

v "'' I question like: · why dont you have a business card with you." was offensive and I beUeve it violated my sense ofcivil hberties, go on repeat the process for two more
compute~. Please help, as I lhink, I was treated very unfairly and violated, 1woold like to know whal kind of recou~e I have, TSA and olhe<wise? Sincerely f ( h

travel the world as a hobby and see very remote locations. The last thing I wanl Is to be del<lined for no reason eaeh lime after a 15 or 17

hour flight such was the case her&, and that didnl include 2

connections. Thank you for your time.

I am a full time Emergency physician at the Toronto General Hospital. On February 13th, 20151 was travelling with my family on a vacation to Disney Orlando, Florida. I Our lives have been a oomplete mess ever since this date. we were Closed

was attending a medical cooference and the kids wece excited to be seeing Disney for the first time. We had all thie necessary documents and are all Canadian cfllzens just a hatd-wo<king family lfying to 90 on a vacation to Disney durit19

and have been to the U.S. several times befofe. This time we were stopped at the U.S. pre· clearance al Toronto Pearson Intl Airport, photographed and fingerprinted

the Family Day long weekend. My children are asking me when I w ill

twice (including my 12 year oM son), Our Juggage and wallets/purses was searched and our eJectronics taken, including my childrens iPads. I was questioned, generic be taking tllem to Disney. My sons want their iPads back so they can

questions like whe<e do you Uve and for how loog? Where do you wock and f0t how long? What was the purpose of your vlsil to Qatar and Dubai in the summer? (We had play with then· games. They had purchased them wilh their own

vis1ted my brothe-r~in·laws famity and my mother. I wortced a few Emergeocy shifts in Qatar to o ffset the cost o f the trip). Have you w0tked w ith Ooctocs w ithoot Borders? savings. My daughter is a 4th year Architecwre student a t the
No. He even made a comment about how his brother was an Emergency Room nurse and how crazy emergency can get, to which I concurred. After around 3 hours I was University of Toronto. She has Oer Architecture software on her

taken into a room w ith 3 officers and told we were not being allowed to conbnue oor travel b&cat.iSe the Offl(;er "was not oonfl(fent we wOU1d Jeturn to Canada!". I was also computer, as weU as her projects and readifl9 material. She has told to contact the U.S. Consulate in Totonto but was pro\fided no further in fomtation on who to contact a.nd what to say. I was asked t o sign a paper saying that I withdrew midte1m exams and informed the o ffic.er o f thfs, to which he repfied

my application for entry but wasnt provided an explanation why 1should do so. I wasnt comfortable signing the pape< without knowillQ its contents and consequences, so I •that doesnt matter!" I have material related to my clinic as well as my

enquired 'what happans if I refuse 10 s.gn?" to which the ofncer sw'dUy answered "yoo just did, aod youre not get1i119 any copies of tJiese pape~·. wilhOut providing any teaoning material for the University of Toronto residents who I teach.

furthet explanation befoce Of after. We ate at a complete loss. I am sure there must be some mlsundecstanding. The last 11me we were fn the U.S. was In Aptll 2014 \l.l'here It has been over 2 weeks and we ne.ed to move on with our lives. We

I went to write the American Board Exam in Emergency Medicine (ABEM) and took my family along for a road trip . I am wondering if that visit was intefpreted as a fu ture were polrte, calm and compliant with every step o f the process.

inlenl to stay and WO<k in the U.S. I have absolul ely no intention lo do so, as I have a full time job that pays well. I make m0<e money in Canada thM I would in the U.S. I including IJ1e provision of the passwo1ds fol our eleclronics, as we fell

have rnoently started my own dlnlc, I own propetty here and I have multiple family lies. I have numerous quallficauon s from sevetal cot.rntries, the ABEM was the most we have absolutely NOTHING to hide. We also of course wanted It to

recent. I was able to w rite this exam as my Canadian tra ining is tecognized for that purpose. Further to this, the CSP still have all our electronics, including my laptop,

be over quickfy so we wouldnt miss our flight. I know the o fficers we<e

iPhone , my daughters laptop and my chikfrens iPads as mentioned. t have tried contacting the CBP a t the number provided several times, but no ansWef, last time was only doing their jobs. However. t wonder if there may have been an

tod ay. J have left them voioemafJs 10 enquire about lhe slatus of our bek>nglngs, but have received no reply. Further, I hav& contaded lhe U .S. Consu·1ate In Toronto as e lement of racial profiling. I feel the officer had made his mh)d up as

recommend ed by the CBP off.cer. but they informed me they have nothing to do with this and directed me to this website.

soon as he saw us. We afe Muslim and my daughter and wife wear

hijabs. lhe reason I say this is that none of the questions I was asked

cooldve contnbuted any1hing to the final decision. The ofnce~ did not

ask me to provkl:e any proof of my ties to Canada which f have

e.xplaiood above. I even have my own Corporation that they couldve

iooked up on the College of Physicians an<! Surgeons or Ontarios

website. I hope this can be resolved. We have every intention of

travelling to the U.S . in future. The children still want to go to Disney.

Please do not hesttate to conl<lcl me if you feel further darificalion is

needed. Kind regards.

2/20/201512:22 PM 212212015 2:38 PM 2/26/2015 12:01 PM 2/2712015 2:02 AM'
2128120 15 6:45 PM

TSA000896

(b)(6)

Dear Sirs. I am a Canadian currently working in the US under a TN visa. I moved here in late 2011 under another TN Visa with JP MQ(Qan Chase, Which expired in Oct 13. Some additional facts for your consideration: · I am a highly educated Closed

I returned home in Sep 13 but came back to Uie US in Oec 13 to interview for a new role. That ended up taking much tonger than anticipated. In Apr 14 I traveled by bus to professional. With a unique set of skills (e.g. speak four languages

Montmal f0t meetings and upon my return to the US the following day the OHS officer Insisted that I should produce physical proof of my permanent residency In Portugal, fluently) and have worked for US corporations all my life, inciuding

to which I replied that I had left just for a very shon trip and was wefl within my US tourist visa period {Jun 14). I offered to show rhe proof in my laptop to no avail, and was GeoeraJ EJectric, Citigroup, JP Morgan and m01e recently Falcon

denied entry into the US. I returned to the border the folk>wing day with printed documents and was allowed to reenter ttle US. I then got a job offer. returned to Portugal Energy; evidence of au of this was submitted in my TN application -

wav before the expiry of my US tourist vise and applie<J for a new TN visa w•lh Falcon Energy, 1Vh10h was granted by the US Embassy In ~lsbon in 14 May 14,

my father, John Tavares, who is also Canadoan, is a US greduale,

I t...\ 1 .t::\ 11retumed to the US several times fot work, and each limo had to undergo additiooaJ screening at the border. Last Friday I asked the OHS officer why and worked for the US Coosulate and US AID; all of us have always been

was 1ntormed that because I was denjed entry into the US once. this would be the procedure FOR THE REST OF MY LIFE. I am veryupset. as you can appr~iate. This very close to the US and shared rts values, which makes my present
treatment is wholly unjus~ very d•SNpUve to my travel schedule ao<I burdensome for your COiieagues at the border eaeh time I come in, lranl<Jy with no added benefit to si1ualion particularty frustrating · my gr, who is 100% American, Is

anyone. I also Intend to apply for the NEXUS entry program, and was Informed by said officer that because of my CtJrrent status this would llkely be refused, which only expecting our first child; since she Is CtJrrently doing her PhD at

compounds my frustration with this situation. I therefore kindly request that I am treated like any other law abiding citizen who comes legally into the US for work, oot sent Haivard University, the child will most likely be born in Boston; as you

to the "spe<:ial room· each time fori!bsotutely no reason.

can imagine, wtlat an embarrassment for-me as a father to be

separated from my family and then sent for additional scteoolng each

time for no reason • also. clearly my gf wouJd be most happy to help me with my border issues; however~ out ot principle I believe

someone should become a citizen out of merit. not matriage; this is

why I work hard, pay my US taxes and now healthcare charges (even

if I dont need insurance in the US)

-InDecember2014, t travelled to GazianiOji, Turkey toimplement a grant Issued to my oompany by-the U.S. Stai& Department. On my return ftlght andl n subsequent tlights. I was flagged by TSA for extra screening entering and exiting the U.S. In one case I was prohibited from carrying my laptop a.board the plane, and had to go back and check it.

Dear Sirs: After beifl9 detained dutfng a routine border crossing, I was detained to the polnt that I missed my connecting bus and was forced to acquire a costty hotel In Can I please roce1ve details as to the avenue for my compeosatation Ctosed Pcesidio, TX. The crossing occurred between Ojinaga. Mexico and Pfesidio Texas on March 10, 2014. The officers fn\foJved, inappropriately and illegally forced me to for my k>st prescriptions. flush up to 90 Z~pidem Hydrochloride tablets down the totlet ·for whicii I had an actlVe American legal prescripbon The Tylenol 3 for whdl I had no American
prescripbOn was readily surrendered without question, ooce I was glv& details on the changes In American ptescription law. This is going to force me lnto another doctors visit. added expenses · and sleepless nigh1 • not to mention the trooblo during my forced overiay in Presidio and the troubles at my job. Regards.I ( h ) ( 6 ) I

My first experience wilh rude treatment on entering the USA was at th& Philadelphia aiiport in Apnl 2011. Extremely rude treatment there, but presumably I was being My j ob Is Distinguished University Professor at th& American

Ck>sed

checked due to my having reported a missing passport. Once I found and reported it to the US Embassy in Cairo. I was not hassled at airports again until recently. Two University in Cairo, and in that capacity I do travel a lot. Much of that

USA trips ago {January 18, 2015), I was questioned heavdy in Frankfurt, and was shocked that someone-from the US Consulate in Frankfurt actually came to the airport to travel involves either Turkey (where I live) or Egypt (where I work).

soo me witb his own eyes. On the most recent ttip, I was first given additional screening by Lufthansa pefsonnel In Munich. But the real ptoble-m was upon arrival in

Presumably thats why I koop being chosen for additional screening.

Charlotte. My wife was the primary target of hassling once the passport control man saw her Turkish passport. In the waiting area twas shouted at by a woman for

But aJI you need to do is Google me a bit, and you will find that I am a

opening my computer (the sign in the waiting room said no phones or cameras. not no laptops). We missed our connecting ftight as a result of this and arrived at our hotel prominent international lecturer in my fiekl and am afways on Uie road

unspeakably late the night before my wife had a )ob Interview. On the way back to Turkey, where t res;de these days with my wife, I was singled out tor additlonal

for work reasons. Being screened every tlme as naw happens~

screening in both the St Louis and Newark Airports. In Newark, my wife was also ordered to be screened along with me. The Lufthansa people in ttlat case were a bit depressing and embarrassing. The fact that the TSA oouldnt catch

rode about informing us of this, though Im pJeased to report the bag searchera in Newark were as nice to us as the situation allowed. The St Louis screeners were also the Unde.rwear Somber ahead of time. but are repeatedly hassling a

friendly. In fact, one or the TSA employees •n St. Louis gave me yotJr URL. The award for the rudest TSA employees goes to Charlotte, hands down. From here on out I harmless and somewhat well-known university professor from 1owa,

will try to avoid that airport permanentty.

suggests that better screening software or data is needed.

US Customs pulls me in every time and it takes 2-4 hours. They damaged my laptop and my garmin gps unit at the De-trait Bridge Location and refuse my wife access to Please remove whatever flag is attached to my name so that I may C&osed

the bathroom and laughed about it to others as well. Thjs llas been going on tor well ave< a year. The person wtlo initiated the probfem did not believe I was going to pick cross the border without further inspectioo. I spend two million dollars

up a truck and den•ed me acce$S and called me a liar. She asked me II I had a residence In th" USA and I answered no. I later overMard her speaking with a COileague annually in lhe USA and contribute to the economy. I hav" decreased

saying that she was looking for a specific warehouse address, at which polot I said to her that she never asked about specific warehouses but <ather about a place of my spending a1ld travelling fnto the USA doo to persistent

residence. I answered her ques·lion in the manner that she asked. Many office.rs have written emails since this incident asking for this issue to be removed from my file so I harassment af'KI inconvenience at the border. I do not deserve to be

can cross without hassle and she refuses to allow this. I have been violated by th>S women and am ask•ng to resolve this amicably.

harassed. When 1need to travel, I prefer using the lunnel as they are

oot rude nor dlStespectful to me.

Since 2007. I have been experiencing very drfficult time coming into the US. I get received by TSA agents from tfl.e door of the plane (in a very embarrassin9 fashion). I get I was advised by the CBP officer to file trus form. Please help fixing
lo stay in the ai~rt for hours untd I get cfeared. I get asked all sorts ot questtons. All my belongings are searcfled, all papers I have ace photo oopied-, and my computer this problem since it has become very troubhng to me and to my

and electronic devices are taken away lrom me f0< a pe~od of time (I am asked f0< paS$WOrds to give the officers access). It happens EVERY lime I arrive to lhe US.

family.

Recently (a few years ago}, t started getting SSSS on my boarding pass and go through an embarrassing experience of searching. I almost lose my flight every time

because of that. I reduced my traveling so much to reduce the trouble going through this be.It there are certain trips I cant avoid es-pecialty tltese of work and emergency

family trips. I began to avoid traveling with anyone to seve them the trouble or staying long times •n the airport and save my sell the embarrassment

Closed

On 02105/151 was delayed my boarding pass in OFW Oying to Lebanon through London LHR. I was subjected to extra scre..,1ng with explanation that is ·random"; On my Dear Sir 0t Madam! I am a proud, taw abtding citizen, that takes
way back lrom Lebanon In Beirut airport my boarding pass was delayed again; Upon arrival to LHR I was subjected to extra seareh again; When arrived to Chicago, 2 safely and security of this country very seriously. I never had any police officers escorted me to some special area for questioning and an extra search, wtiich lasted about 90 minutes. If not for the bad weather d~ay I would have missed problems with the law. I work hard and pay my taxes on time. and I
my flighl After spending 1 night at a hotel, when trying to board my morning flight I was searChed again by TSA agents with an explanation that I was randomly selected find it unfair to be subjected to sueh 1reatment every lime I go to visit
for the search; 2 weeks later I was traveling with my wife to Punta Cana and again I was delay•d my boarding pass, and searched by TSA with the same explanation of my family or have a vacation just because I happen to have been random selection: On the way back from Punta Cana both. me and my wife were delayed boarding passes. detained by some uniformed people in non-furnished room full bom in Iraq. I hope this matter can be resolved in a timety and
with trash and food scraps; we photographed by celJphones, questioned in the most unprofessional and threatenillg way and released just io time to make our night. Upon positive fashion.
atrival to Miami we we<e greeted by 2 Immigration officers and escorted for questloillng and search. that lasted about 2 hours. Though the officers were actl09 professional and courteous, we still had to run catch our fl~ht. Oear Sir or Madam! I am a proud. law abidjng citizen, that takes satoty and security of this country very seriously. I never h.ad any problems with the law, I work hard and pay my taxes on time, and I find it unfair to be subjected to such treatment every time I go to visit my
family or have a vacation j ust because I happen to have been botn In Iraq. l hope this matter can be resolved In a timely and positive fashion.

Closed

aam subjected to seOOJldary interview upon almost evety visit to the US and have b&en denied enirv 1h aye a 'f tter ftom US Customs and Border Protection stating that I I would appreciate anything that can be done to holp rectify this am admissible to the United States and have completed a form 1-192. (letter reference number is fh\(h \ . Over 10 years ago I had one Oextroamphetamine tablet situation. Thank You
I I seized upon entry to the US in Toronto. The officer indicated Uiat I had 5.The USCBP letter states my inspectK>n should be conducted in a normal fashion. It is not. I have
never been charged with any offense IVllieh would cause my admissibility to come mlo quesbOn. My ourrent Canadian Passport number is f b V 6 \

Closed

Dear Sir, I was rejected for applying for ESTA I dont know the reason. I has been working in HO ot Samsung Electronics. I have a pfaR to hold a meeting with one operal0t in Mexioo. My night to Mexico shoold pass thoogh USA. So, I applied for ESTA. However, I received the re,ee\ message in the web site.

As I commetioned before. I was rejected for ESTA. Coukl you explain Cfosed the reason and so111e this prOblem? Soon, I will have a plan to visit or Qass through USA

312120152:41 PM
315/2015 5:43 AM 3112/201512:37 AM' 311612015 3:06 PM
311712015 2:08 PM 312012015 5:01 PM 312212015 10:49 AM
3122/2015 12:30 PM' 312612015 4:55 AM

TSA000897

(b)(6)

Dear Sir or Madam I wish to make a fonnal complaint about the discriminatory treatment I received from CBS office.rs both at Munich airport and at Logan airport, Boston 1• I had to cafl the airpon after I got back home in order to recover my Closed

on Feb<uary 2212015, mght number Lufthansa • LH 424. I would also Jike a written statement substantiating the basjs upQn which I was refused entry to the United States. cellphone,which was kept from me for no reasons. 2· I (eel tllat the

{};),,{,§Q} ::• It Is essential '°' me to haI/& this £nformallon In order to avoJd rerusal of entry in the future and be eligible for the visa waiver program again. Demanding that t obtain a visa CBP officers have treated me very badly and unfairly refused me an

in order to visit seems an inappropriate burden based on the sole fact I had some old checks in my possession. On Ft;~~ Looan airoort. lloston. USA with a retum ticket for a planned three week trip to visit friends in Boston; name of friend,

ftew from Munich, Germaoyto
l addressl /1 ' 1 <) I

entry into the United States rorno reasons. My family and I have never overstayed at anytime we traveled to tile US. And therefore I

,. ' ' / '

m..e di$Cl'imination stal"ted at Munich airpQrt. On this oocasion, as evety occasion my fam1ty a a~ v to the US. I got SSSS on my

ask you please fairly to review my case, and to clear my name from

boarding pass. And couldnt print my boarding pass at home ot check in a day bef0<e the flight Because of tho SSSS on my boarding pass I had to be repeatedly

any watch list, and that I be allowed to use the visa waiver program

screened at Municli airport•whfch made me feel like a criminal. and then after aY the screening at Munich airport CSP officers at Logan airport, Boston treated me badly again.

and refused me admission to the US. The experience was humiliating and expensive. Immediately after disembarillng in Boston the CBS orfo:ers took me to be searched

they ireated me v<iry v<iry badty WJth no courtesy or respect for my civil rights, ot my personal belongings. I was treated like a criminal withoot a charge. I uied to ask what

was wrong but they did not give me a.ny answers. I can only assume that the lack of respect with which I was treated was based on my name and appearance. They took

me from one room to the ottier wtiere they gave me a pat down searcl>. During Ulis process 1was very cooperative and did everything ttiey asked and tOld me lo do. They

took my laptop and my two ceU ptiones to be checked without giving me any documoot recOf'ding what they had take~ . They returood only one ooll phone a1'ld the laptop.

When I asked one officer,.'Jtiere my other cell phone was he said it was in the laptop case but wtien I told him that it was not in the case he said tllat he did not know

where it was. My laptop now contains files consistent with forced and un-oonsented of my files. I have no idea wllether anything was seized, copied, or damaged as a

result ol this Intrusion. At Ihe end of my statement I was orally informed that they could not ascertain the basts fot my visit, desphe my Information -substantiattn9 same. t

had a return ticket, a family, and business in Germany to return to. There was absoluteJy no basis for a finding of immigrant intent I trust that the treatment I received does

not comply with US regulations of entry to noll-citizens and would like a wntten statement explaining why I was refused entry and why my name has been removed from

the visa waiver p<ogram so that I can comply with entry requirements in the future. 11 ls especially impOOant that my case is reviewed so that my name is removed from

anv watch list and I can take pan rn the visa waiver program again. Thank you. Yours faithfull,.__ _ _ _ _ _ _ _.LJ.~,,<;;,J'---------'

' b)(6)

I

Several incidents have fed up to this request. In February 2014, I attempted to enter the US in Houston {IAH). When I entered my passport info into the automated system

Closed

prior to speaking to an immtgrations agent. the automated system printed out a d<>C\lment with a large X. 1was Ulen redirected to M orro:e, wtiere I waited behind several

other individuals before beIng questioned by an agent Famity al\d friends had driven a long distance to pick me up. and 1hey, of course, had to wait a tong time while I was

delayed, A similar situatioo occurred in February 2015 when I entered the US in LAX. These have just been the issues occurring while entering the country. At LAX, when

1went to get my domesbc boarding pass, I was given a boarding pass WTth SSSS written on it. This tesulted In a<tdlbonal screening (e.g ., pal down) at security. I was also

requested to tum on my elocltonic equipment. This was a problem because, after approximately 15 hours of flying to Los Ang&les, the battery on my laptop had run out

So, I had to be escorted out of security, charge my laptop, and go through security again. Just a couple of days later. I went through a simi~r seteening in Seattle. And

then, just a coupte of days after that, I went through yet aoother screening again at t.AX. s·o, within a 10-day span, I had issues entering the country and 3 additional

~ritv screenfflQj. I was detained by CBP officers around 1:35pm, whoo I was ctossfng the border by Otay Mesa uSfng the Senti Lane, I was the passenger. Aftet the officer told the dtiver Due to this10cldent my professlonal career has been affocted, and I Closed

to open the trunk and tum off the vehicle. three officers opened my dOOf and handcuffed me. they took me into a.n office were they searched me, grabbed my belongings. am concerned about my record because I am about to get in a

They took my finger prints and photos, not even at that point I was oot told why I was detained. Then ttley put me in a small isolated room, that is when the officers told me pr<>gram to look for a posmon in Public Education System. First of all,

ror the first time that I was detained, because the car where I was the passenger had drug fn tho trunk. A couple of hours later. two detectives came fn the room and took I need an expfanatlon at>out my case and a p<oof that I am free of

me to another room for interrogation; I explained them how my day was. I was traveling with a co worker to visit a customer of our company in Tijuana, 81/ery Wednesday I chac-ge. Secondly, I want to know if this is going to appear on my

travel witll my co worker to see customers in Mexico. so when we were going back to US last Wednesday we were detained. I was not aware of the content of the trunk. I record for future employment. And finally, I need a reason why the

facilitate all Information to detectives, ev&.n my record of calls and text messages from my cell phone, and laptop lnfonnatioo to help them to complete the investigation andofficer told me I will be sent to seoondary Inspection every time I

prove my innocence that I am no involved in any illegaJ activity. They took mo back and into Iha isolated room, and around 8 pm they came in again and told me I am treo cross the border, because if I am free of charge I do oot see why, and

of charge1 that my innocence has been proven, and the officers we<e about finish alJ paper wo~. that tlley will release me soon. Later on, an officer took me to the front jf that is the case I want to know wtiat I need to do in order to not desk and we were there waitmg '°'the paper work until 3:30 am. almost 8 hours had passed since I was told ttiat I am free or ct>arge and I was good to go. ll was 3:30 am being sent lo secondary 1nspe<:tlon when I cross the border. I have

when the officets returned me my belongings, they told me my Sentri was revoked for life. I asked them for a written resoJutioo about the incKfent, to have a written proof crossed the border many times for the last years without any incident

that I am free of charge, and the officer denied me to give me any physical paper that I am free of charge, there is where my main concern stars. Two days after I crossed or being sent to secondary inspection, I request the last explained

the bOrder again with no problem, but ttie se<:ond time after the lncident Ulat I e<ossed I was sent to S000<1dary inspe<:Uon. when I asked for a reason they told me that paints, and thank you ror yovr inf(J(mation.

from now evety time that I cross the border I wm be sent to secondary lnspectioo.

When I arrived to the SFO, the 6rst CBS otf1Cer did some ciearing process, finger print and took my picture and told me that you should go to the back office, officers in back office ask me a lot or questions, question rngarding to my wife my children and so on, and I answered ttiem alt, then CBS officer look my laptop and cell phone and said they need to be screened for some teason and I was asked to be wait for few minutes( short time) but it take more than an hoor and it was so mom than I expect, during the screening I got so stress whtch nerves me a lot. There were no mes and documents in my laptop and cell phone and nobody answer me why it take a long time.

Closed

On Jan 12th. 2014 and on August 13th, 20141 was arriving from Shanghai to Seattte, then on to Minneapolis. Both times I got detained when I was traveling from Seattle to Minneapolis. They put me in a waiting room with other people. t oouldnt use electronics. The first lime I was detained was for 1 hour, the second time was 2·3 hours~ Both tfmes I didnl know wtiy this happened.
I am a government contractor, wort<in9 tor Lektos Company and I travel for busine$S all the ume. During my last rour trips I wa& pulled tn10 secondary evefy si~le time and during my mo.st recent ttlp I was searched twice, asked to check.In my laptop, ceU phone and 1Pod and travel lnternabOnany without any moan of communtca1lon.
I Every time I traveled internationaUy fot almost a year oow I have been receiving the "SSSS" code on my boardin);asses. I ask fot your assistance to investigate thjs
matter and take the needed actlo11. I look rooward ror an updated status fr¢m ywr tespected office. Thanks,! ( b 6 )

I have an f ·1 Visa. I am an international student at the University of Minnesota, Morris. My record is Active, and I am satisfactorily pursuing a BA. There is no clear reason w~y I have to go lluwgh an extra step of waiting with othets for hours, and I am n8\ler given a
re~son for vmv this happef!S.

Closed Closed

312912015 6:58 AM
3130120151:01 PM 313112015 2:41 PM
3131/2015 9:26 PM'. 41312015 12:46 PM
41912015 3:03 PM

TSA000898

(b)(6)

I came to United State as a refugee from Jordan. I was born and raised in Iraq and finished the medical school there , I fled from Iraq in 2004 after the war and the hectic please hetp me dear my name
situation that was there. I applied to the United Nation in Jordan and my case was transferred for resettlement to USA, I was very happy as I was dreaming to live in USA and becoming part or this great nation. I arrived In Houston, Texas ln 2010 and I was not very successful there, I moved to Maine aoo started to work as medical interpreter to support my family and their need s, as I am near Canada I traveled for leisure time sometimes w ith my friend s and sometimes atone, when I was traveling
there was no problem at all till ooe lime I was traveling alone in the winter or 2014 alld the CBP offioers stopped me for questions alld it was lengthy procedure, I asked for any documentation o r it lhere is any reason tor that lengthy procedure aoct they said they cannot provide me wHh any. Wl'len I returned home I applied tor redress program
and they provided me w;1h redress number and I contacted the congressional office in my city and they helped in contacting an o fficials to ask about my case, I went to
Canada and on the way back I was handct.1ffed by the CBP officers for 5.0 hours and they also did not tell me wtiy, at that time they treat me like I am not in the g reat land of free men. I know lhe world is crazy and bad people are lrying lo harm our nation, which I consider my self-part of it but I am one of lhe good guys, so I went back home
and applied for Nexus program and then I got denied and the reason was oot clear so I contacted the CBP and explain to them my coocems yet they said they cannot help I felt depressed and tost so I called the FBI office in Boston and I told them my story and o ffered them that I can be subjected to any interview but not to make me like lhi:S when I travel they said they will touch base wilt\ me. so it was Jeft there till I had to go to Iraq on June 7th to visit my Mom who was sick, I contacted the congressional offtee at that time and explained that I had to and if thef9 fs any measuces or agencies that I have to tnform, I went there and i came back home on the 16th o r the same mooth when I came back the CSP officer questioned me for one t o two hours and then confiscated my laptop and iPhone and iPad which were returned to me in 3 weeks
by two federal officers. After tha t me and my wife and my kids traveUed to Canada for the new year evening of 2014-2015 on the way back the CSP also subjected me to
le~thy questloos a lso not clear why. I am sorry to' the lengthy letter; I hope ii Wiii be helpful; I am looklo9 forward to be a citizen of this great nation . Please let me know if
you have a ny things that you would like me to do.

Close<l

Once again , pro bably 5th time, was d elayed for over an hour for interrogation and extensive search including that of my cell phone and laptop. This happened while handing 1n my c.isloms declaration card at EWR April Stn around 9:30pm EST. I dont ca<e If yoo found a judge who said It was okay. II is not okay and very upselbng.

C6osed

Pemons waiting for me ar& delayed ar\d my privacy is violated, made to fool like a criminal. This Ume I was nearty detained because there were photos o f women In their

20s on my laptop. You_guys are control freaks.

I was traveling back from Mexico in November of 2013, upon reaching the initial e ntry point in Houston George Bush International Airport I was asked a few routine queslions then lhe Border agen1 called someone on his radio, a Officer~me and slarted 10 eseort me away. I became svspOcious of this activlly an<! began to

To date this incident has caused severaJ thousand dollars in surgery Cfosed an<I radial nerve damage because of unnecessary han<ICuffs, your

question what was going on and stop and said I need an explanation, I was a very frequen t lnternatkmal traveler. Officeclih\Tlgrabbed me and shoved me through a agents who tater escorted me with ankle cuffs and handcuffs through

W door slamming me against a wan and handcuffing me, breaki':tmy glaj ses. After this he put me in a d etention ceJI and

to a bench. I banged on the wall hoping the airport kept forcing my right thumb backward over the cuffs. I

10 gel someone elses attention, I did a ho!& group lead by offi l h \ 1 I aske<Iwhy I am being held and that I needed an attorney I was told I do not ceserve and auomey have submilte<I a formal let1er to Congress Woman OeGette with

and was not required an expJanatlon they au left. A few minutes later they all returned un haOOcuffed me and began to punch me In the s tomach and slam my head into addltlonal details of this incident just after my retum home. That also

the wall severely breaking my nose. A few of them kept grabbing my penis asking if I liked it. They handcuffed me to the bench and refused me t o see a Doctor. Few

seemed to go unnoticed by the Department of Homeland Security.

hours later I was released and all o f my personaJ electronics confiscated including a camera, !Phone and tablet. The IPtlone was returned wiped c:lean of pictures emails
In and video. The tablet was retumed completely damaged after Offioel 1h.\ 1~ Denver was d enied by my attorney and myself the passwords to gain access Into 11. I

sought medical attention in Denver to receive e-mergency surgery and two additional surgerys to correct my smashed nose. I h ave been denied a FOIA report to this

inc!<teru. I am proud of myself to be a good United St.ates citizen. By profession t am a Software Engiooer who wo<ks as a consuJtant. I have successfutty completed my Master o f I was always detained and delayed at the port of entry Into U.S. I was CJosed

Science degree with high GPA from University of Detroit Mercy in 0811995. I have achieved my Bachelor of Engineering degree from NED University of Engineering and repeatedty referred to secondary screening during my travelling

Technology in 1211990. In addibon to my qualification I have 17 years o f Information Technology experience Jn automotive, manufacturing, Tier 1 automotive suppliers, expenence.

utillly, etecl~cal, electroolcs and l>eallh care ln<Justries. I have five kids In the family afl were bom here in Illa United Slalas of America. Being a Jaw biding citizen and a

decent person I have never been involved in any kind o f ind ulge activities. I havo been living in the U.S. for almost 18 years. Befor& September 2001 I d id not h ave any
problem traveling overseas. Since than , I have always been delayed entry into U.S. at port of entry. I have repeatedly referred to additional screening. Every time I am on

my way back home from overseas I have to go through secondary scrutiny. I get sepacated from other passengers going through immigration process fine. Homeland

security officer conduct a background check which takes a while and this cau se missing connecting flight as well as impact on family and kids stress. The following

incident occurred while visited Pakistan to see family relatives mother, bro ther and sisters in 2004, I went to this extra security check which caused 3 hours delay. The 2nd

lnciden1 was in 2008 wtien I was coming back from PakiSlan with my 1wolittle kids tired of o I01>9 night. The 3<d incident happened on 2009 wtien I viSlted Palustan to see

my mother as she was very sick and passed away. The 4 th incident happened last year September 20 10 when I was coming with all my family members including 5 kids I

was pulled and separated from my family for secondary screening when clearing US immigration and custom which I feel my civil rights have been violated because it was

kind of insult and abuse to the family and kids waiting for me with tensiOfl and stress as coming from lengthy travehng. I am sure wrth OHS help with full d ignity and

enthusiasm I can prevent the evil Interfering into my transparent personality. I would 11ke to file an Inquiry to seek resolution regarding difficulties that I am ekperlencing

during my travel screening at airport. Please correct inaccuracies in government records of my personal informa tion wfljch make my travel difficult. I seek help from OHS

TRIP to resolve inconveniences resulting from name similarities. Please Olear my narne from the list for future references. Thanks!

My To whom it may ooncem, I am a Canadian and working under TN VISA for Samsung OP\o:electronics in NO\v Jersey Sinoe $ep 2013. In early Feb20 15, I got another job job requires me to travel aboard every 2-3 months, please help

offer by HlkVision USA, I !tied to switch my job by applying it at Toronto Airport Pre-Clearance on Feb 7th 2015. They denled my application and canceled my TN.

clean my slatu~lem If applicable. thank you very much.

Samsung still wanted me to wock for them, so on Feb 24th 2015. I reappty TN a t my home town Vancouver Airport Pre-..Clearanoe, and I 90t new TN approval tiU Feb 22nd Best Regards,l..L!ll!.6J
20 18. Since tile new approval, I traveled aboard to Mexk:o (Maroh 8-11, re~entered in WAS) and Korea (March 13~24, re-entered in NYC) for business purpose. Each
return back to US !_got re ferred to secondary Inspection room tot ful'lher 20 to 30mins.
I was dented entry into the US on the basis that I d~ not have any ties to my home country. I w ish to visit my girlfriend, whom I met ooline, through the mea.ns of a muttiplayer game server which I host, back in August 2014. My girtfriend and I have been in contact daily. and we even sleep together on Skype, so it is safe to say we

practically live together non-physically. I believe lhis is unfair, as I do have lies to my home coonlry. l wOrl< from home. gelling mosl of my Income from hosling mulliplayer

game secvers and doing freelance web devetopment work. However, my equipmeot needed to work was left at home. 11\ad onty brought my portable computer to play

games and watch and to be used as a multimedia device. On to p of that, another tie would be my return flight. which I booked at the same time as my entry flight. as well

as my family members. I lu>OW very well that entering the United Slates of America with an auempt 10 slay as an immigrant Is ille901and 1am well aware of th&

consequences. I plannod on taking my flighl ll<lck lo Canada on October 18th, less lhan 179 days afler my <late of entry. I am, and was well aware at !he time of en1ry, that

staying beyond the allowed stay is illegal and such actiollS will get me permanentty barred from entering the U.S. again . This was •nor my intention at all. t wished to meet

my gWnend In person for the fil'St time and spelld lh& summer with he<. Slaying over my allocated time would have mean1 lhal I could possibly never see her again, which

v.•ould be an lnhuman·e thing to do. I have met her parents and they at& willing spoMorhlg my trip, aflowfng me to live Jn their hoose. They are also wtlllng to w rite a fonnal

invitation letter, stating that they would sponsor me and provide housing d uring my 177~montll (5 months and 24 days) stay in the United States. 1am not e(ltirely sure

whether Uris form is the right place for me to ask for questions, but I did not find a phone number to cont&ct. I would like to speak to a representative that could help me

and answer some qoostions, such as what I can do to en ter the United States. The CPS Off.car mentioned that most people comlng to the U.S. for their first time come on

a trip o f a week to a month, which is something I can accept and would also be willing to do. My girlfriends birthday is on May 7th and I would love to be present for it

Even if it means staying for only a week or perhaps even a month, all I want is to hold Iler in my arms and tell her I love her. As a first time traveler, I was mis.informed. All

of tl1e resources I have consulled lead me to belle11& lhal having a re1um ftlghl, family as welt as a spoosO<Ship Inside of Ille U.S. was enough f()( me lo finally meet my

significant other. I apologize in advance if I have misused thi s fOfm. This was the only way I found to contact the authorities.

Ck>sed Closed

4/1012015 1:04 PMI
4/1212015 8:04 PM 4/1712015 2:03 PM 4120/2015 4:25 PM'
4/23120 t5 4:37 PM
4/24/2015 6:34 PM

TSA000899

(b)(6)

On Monday, April 27, 2015 1(and my girlfriend) was returning to the United States through the Port of Miami, Florida aboard the cruise ship Carnival Victory. I and the

Closed

cruise ship departed Miami, Florida on Thursday, April 23. 2015 on time without incident or being questioned. During the cruise, the cruise ship docked in Key West.

Florida and Cozumel. Mexico. Upon my retvm to the United States on Monday, April 27, 2015 when I was trying to dfsembartc from the etutse ship, I was detained and

was told that Customs and Border Protection (CSP) wanted to see me. J figured I was being randomly selected fa< a detailed search. However, ooce I met with the CSP

agent. he wanted to know more information about my legal issue. I am a registered sex.offender in the state of Texas for a March 2004 offense of criminal solicitation of a

minor in wf'lich I recefve<t a Six. year deferred adjudication sentence and a requirement 10 register as a .sex offender for a total of 16 years. t told him that I oomp'eled my six

years of deferred adjudication in October 2013 and was finishing the remaining time of my registration requirements. J told him that I had provided all of my travel

information to my local police department (Irving, Texas Police Department) as weU as the Broward County. Florida Sheriffs Department (I stayed in a hotel the night

before my cruise departed in Oania S..acll. Florida). I <Jo not know why I was stopped, questioned. and had all of my bags searched including searclling the ele<:tronic

ptc1ures on my cellular teJephone and tablet According to my attotney and the r&qulrements or my registration, I reel that I was unfairly treated and should not have been

stopped, questioned, or searched. I would like an explanation as to why I was sto ed uestioned, and searched when I had done nothing wrong and abided by all laws

and the requirements or my registration. Note that my USA Passport number is

February 7, 2015). I also have a Known Traveler Number (KTN) which

I applied for wllh the TSA and was given approval In February 2015. My KTN is

'--'-='-"'-'--'

I would like to express my concern during my most recent travel in last 45·50 days. Last week I travelled from Houston hobby to Buffalo on Reservation Number Southwest 8YN07G Apr 301h Flight No. 653. The boarding pa$S showed SSSS. I was Red Alert and was pulled out or the regular line and strip searelled for body an<!

My laptop computer is damaged in tile screening pr~ Closed
Global entry membersl11p since 2009 and my KTN .s ~ I

luggage. Than a1 plane boarding time Red Alert signal wlll sound 10 identify a se<:urlty nsi<. I relt 1hat II was very humiliating as all passengers start staring at me. Upon had no problem with TSA preflight in tho past. Although I am not

arrival at buffalo I oontacted TSA 1866 289 9673 to understand and discuss possibly an error in the system.Unfortunately I went througll the same Agony on my return worried but concerned that suddenly after 7 years what went wrong. If

night on May 4th SW Fhght #134 at btiffalo airport. First I tried at the airtine level and then at the security level but no one could understand Why my name on the whole I am mistaf(en for a different individual wlth same last name. Or I

terminal was Identified. I went through the same SSSS scroonln9 process. My hand baggage was stripped searched. I was lsotated aod searched like a tEMYorlst and

shooId visit OHS and have my name cleared again. Please provide

criminal.

update alld process to filo my claim f0< my laptop damage.

Stopped for 90 minutes additional screening by CBP aod my entire laPtop and cell phone were downloaded and scanned.

Closed

Upoo arrival inlo Newarl< (EWR) from London (LHR) oo April 18th 2015 from flight UA80 1 I proceeded to the area for US Citizens. Once called to the officer he had me I waited approximately 5 to 10 minutes before being called to 8

Closed

place all my digits from both han<fs on the device f0< f1nger-pnnbog and 100.k my f)l1otograph wllicll occurs every time I return 10 the USA from a foreign trip. The agen1 podium and they handed my documents bacl< to me withoot rurther

asked me if I had ever been arrested and betom I could answer he took my dooomonts and left the booth and beckoned me to fol1ow him. Ho handed me over to another questioning. I have recently-wri tten to my congressional

agent who then directed me to a room where there were other travelers waiting to be interviewed by immjgration offidals.

representative complaining about this on..goillQ inconvenience citing

lhat my transgression of a OUI over 10 years ago has been

addressed by the couns and that I have complied with the

punishment at that time. As someone who mes at least twice per year

to the UK orelsewhere. the relum to the USA is nevet a simple

matte< of document check but in general I am chosen for additional

screening for oo good reason. I am TSA pre·check in the USA and

have never had a problem leaving die country but only on my return

with a British Passport and the Alien Card am J Inconvenienced. I

would request a revtew of the cause of my atways being chosen for

further screening and then am let go after mundane questioos have

baon ask.ad ot01e~. Hello OHS, Ever since I obtained my new passport baci< in August 2014 Ive boen taken to additional documents check'When arriving to Miami Airport passport control.

Closed

This never happened to me with any previous passports I had. The immigration officers just mention that they cant comptete my entry at the counter, so I have to go to the

separate room arwJ wait for around 30 minutes until they call me and 1et1 me tha1 Im good to go. I live here in lhe US since November of 2013 wiU'I a L1 work visa since I

work for US largest medical devices company Medtronic, and due to my job I have to travel to our offices aetoss Latin America 3-4 times a year. My current Venezuelan

I i~ passport l'\as the number f t...\ I t:\ land was issued oo August 27th 2014. Name on the passport is I c~Lastname isl

~ IItraveled

many times with my previous passport and was never taken to addition.al cheek. My old passPort number

y L1 visa number is

sued on October

16th 2013. I have F5orida Drivers License and Social Security number. Can you help me fix whatever Issue my passport has?

Dear OHS Traveler Redress Inquiry Program: On May 13, 2015.1 was referred for secondary screening at the Blaine, WA Kin9 George land crossir>g from Canada. J was travelillQ on ttie scheduled 11:30am SoltBus to arrive in Seattle at 3:30pm. I was booked on the scheduled Emirates flight leaving Seattle at 5;45pm to Oubai0 UAE and onward IO Mumbai, India. Al the border. a CBP officer upon inspection of my NEXUS and Passport, showed particular inlecest in my flight and destination. 1was refer<OO to secondary inspection aftor he quickly asked me to ope-n my backpack at his counter. I was detained at the border for over two hours, and missed several other bosses going through while waiting for Blaine CBP officers to investigate.twas trieridly, forthcoming and fully cooperative. CSP officers went th.rough my mobile phone and laptop, which I gave my logins to without quesUon. I even pr'Ovlded them with the chargers when they asked, because the devices were low on baUeiy, No e~pla~tion was given as to my detention. Drug-detecting dogs were brought to patrol around me three limes. Two FBI agents also were catted in to Interview me near the end, ahd asked the same basic questions as the CBP o fficers. I would like a proper explanation for the incident, and the reasoning for my lengthy two hour detention. As a holder of NEXUS/Global Entry, an<! as staled by US CBP, I am entilled 10 expediled customs Clearance and limtted immigration questioning. My flllQerprints and rebna scans remal:n on file with the US authorities. I have no crimlnaJ background or any hlstoiy o f agrlculllJral or customs vlolatlons In the US. I trans.it the US frequently due to flylng US carriers, and have never overstayed any visit. The entire ordeaf led me to catching the next scheduled Boltbus to Seattle, missing my fltghl being stranded in the city. being charged airfine fees, and mciirring significant financial costs and having to arrange transportation back home from Seattle. Similarly, I will also be lodging a oomplalnt with !he CBP and filing for a FOIA request r<gardlng the details of this Incident. Rogards,i:::zh]

Closed

After landing at Char1otte. I was directed to secondary inspection where after being questioned. my luggage was searched. In my luggage, I have 5 diaries wtiich I write all The officer initially insinuated that I was carrying drugs. however. Ck>sed
my information in. The officer proceeded to read my diaries and this felt like mental rape as he went th.rough every personal detail which I documented as a part of my after a thorough search(which included destroying my suitcase), he
therapy fat dlnlcaJ depression. After that. he r&quested my electronic devices; in my possession was my 2 mobile pOOnes and my laptop. He had already 90ne through my realized that I was not In my diary, I had written that I had dooe a laptop and I votunta.rily gave him the phones. I even decoded the lock screen so he could readily have access. He handed me a blue and whrte form which detailed lhe Homccare job while I was in the U.S. and this was used to deny me reason he why my electronic devices were chosen for inspection. He handed them back to me. Fast forward to landing in Jamaica and I attempted to use my laptop to do entry. I am fine with that. I just need to be able to suppof1 me and my some work. After I t\Jtned on the instrument, I realized that the k::ons were flashing across the screen and any attempt made to use the mouse was useiess. Thts rendeted child wtllle I am home. my laptop useless and unable to do any business. I am now unabJe to do anything on my laptop. I am a se!f..employed publicist and use my laptop a lot to write te press releases, design programmes etc. My inoome has been severely affected. My cellphone (which I am ttSing to fill out this application) was also acting up however 1t started to work again so I will not seek redress fOf that. I lrve in the eountrystde so I do not have access to internet ca fes or even a library. There is also ltmrted internet oonneetion on my mobile. I would like to koow how do with get compensated for my laptop.

51412015 6:58 PMI
515120156:16 PM
pj 5/812015 10:17
51131201511:58 AM
5125120151:07 PMI 5127/2015 3:12 AM
5127120151:07 PMI

TSA000900

(b)(6)

I have been held for extra questioning, searching, and testing of my personal items for traces of suspicious particles. I was esconed directly to the plane. My electronics have been confiscated and shipped to destination. I was held in a holding room w ith 150 other people, myself being the only American citizen. I have fecently renewed my passport and changed passport numbers within the last 6 months. This happe-ns almost every international trip.

Clos<!d

In my last two travels, I faced delays and secondary saeening wflile re turning back home to Seattle. On May 4, 2015 I was initially held up at the departure port at

I am filing this report because I faced same situation two times in a Ctosed

Amsterdam boarding gate security check-point for close to an hour. The airUne boarding staff asked me to wait for a US Immigration staff member. who came after 45 row. First time. on Oct 5. 2014 when die machine at the Seattle

mlns aoo then asked me a bunch of questions before allowing me to ptocood with boarding. Next, when my Right reached Seattle, I was held up at the Seattle immigration airport immigration did not cleat me and I was referred 10 an officer.

since I was not cleared by the automatic machine and referred to an officer. The officer cleared me. but later after I picked my bags up, I was stopped for secondary

the officer lhen called another o fficer who took me to a separate

screening al the customs exit point. My bags were then thoroughly checked along with an offioer asking me a bunch of questions, including asking me if I could identify 3 section and then deared me after j ust a couple of questions. Next, I

phone numbers that he had written on a piece of paper. I told the officer ttlat I did not know those numbets, but can try and call them from my cell and see lf It shows up. I was stopped at the customs exit point and then my bags were

tried calling the number officet gave me, but it was an unknown number like I had originally mentioned. The officer then told me that its ok and deared me. Overall, the thoroughly checked including all papers in my laptop bag and any

officer was friendly and I was at ease answering his questions. I told the officer that this is becoming a pattern since I was also stopped on October 5, 2014 in the similar notes written on my notepad. I felt ii was one of those random checks

manoer when I returned back to Seatlle after a trip to lndla. The officer then suggested that I go to the OHS.gov/trip website and file my ex.pelience and seek redres s. smce I had not faced this issue earlier whenever I returned home

after international uavel. When a similar incident happened in my very

next international trip (on May 4, 2015). I thought it is best to use OHS

\rip to file my incident and seek redress. I seek your help to make my

travel experience beuer. Thank you.

1. I almost lost my Hight because the unjted agent had to call someone. 2.. Every time I have to wait to be boarded. For example last bme at istanbut airpo«, my 2 year old 1. I am a professor of education. training the teachers of the children Clos<!d

daughter. wife ano I had to wait ror someone to call tile usa so we can get on the Oighl 3. Last time the tsa clleci< otrscer was very abuse towards my wife and 2 year old or thi-s oountry In a catho!ic univefSity In san antonk>. Why am I being

child. 4. The average time it takes for them to can someooe is- between 30-45 minutes. 5. The last two times I traveled intematlooally I was interrogated by a dhs officer treated as a terrorist? 2. I am a productive \JS citizen. My parents are

upon arrival. 6. In san fransisco airport I had to wajt 3 .5 hours at the board of entry to be allowed into my own country, usal 7. They searched my phone, my university· from iran. Is traveling to iran to see relatives a crime? 3. I am a

owned laptop and all electronic devices and \OOI< them for hOurs. 8. A tsa officer came ahO walked my wife and daughter back to lsa clleck point and it was very

rnuslim and active tn my worship center. Does that mean I am a

humlllatlng. 9. My famlly and I feel belittled, ashamed, humlllated and disgraced when all of this happens.

terrorist? I am very enga9Qd In Inter-faith activities in my community

and university. 4. I am an advocate of peace and 89ainst extremism.

Wtiy is this happening to me? 5. I believe in the us constitu6on and

feel \hat this is violating my constltutlonal rights and freedom. I

appreciate your help, time and effort to resolve this serious matter. I

know you are wolting hard to keep our oountry safe. God bless!

I have been travelling to the US since 2006. I am citizen by birth but currently I live and work abroad. Since 2012 every 6me I travel to the US i am subject to pre--cfeparlure and post-arrival questlonlng and screening. Every time I visit 111'>US t am held for an average of 2-5 hours for questioning and searcll of my luggage. In this process not only my physical fuggage is searched my equipment such as my phones, ipad and laptop have been confiscated and kept for hours. Also on a recent trip I W'as asked to gi've my ipad, iphone and itunes password. tn another occasion I was questioned about a certain person who went to school with me in Qatar, t gave all the information regarding that 1ndivlclual lo the otrscera I also had received an email rrom \ha\ indMdual several years ago that I roiwarded to a hOmeland securtty otrscer. I also inrormed that officer that I do not agree with content of the email or the views of that individual t also made a commitment that if I am ever contacted by the individual in question I will reach out to Homeland Seoority as soon as possible. Lastly I would like this issue resolved because i have had several occask>ns where thi s extensive search has led to several flnanoia• and sehedule issues. - t have missed my connection once, due 101onger seareh procedures. - I have missed a bus ride which led to me paying for a hotel night for my self and srudents who I was cllaperonlng In New York City. - Almost missed my connection in Atlanta - Have kept family and frlerids waiUng due to longer questiooing .. My students who travel with me have been questioned while entering and ~aving tile coonfry These are some examples of situations that I have encountered. I betleve that as a US citi•en by bir1h I have the right to free passage into my own country. I feel that "Welcome Back 11ome· does not mean anything to me because my welcome party does not welcome with open arms, but with suspicion and para1'K>la.

Closed

Flight information: Ethiopian Airltnes flight 501 (IAD to ADD). 5127115 11:OOam Ethiopian Airlines flighl 807 (ADD to KGL), 5128115, 11:10am While getting my boarding
pass at Washington Outles International Airport, the Ethiopian Airhnes ticket agent called someone, marked by bags with "'$SSS." and gave me a boarding pass also
marked with "SSSS." As I was leaving Ille ticketing area, 1was approaclled by a TSA agent wtio took my bOardlng pass end passport.11e took me loo Ille security checkpoint and called out that he •had the female setectee." At this point, J thought this was a random selection situation1 however a female TSA agent informed me that I was on a federal watchlist. She said that I was either a suspected terrorist, knew a suspected terrorist (whether or not I knew that the person was a suspected terrorist), or
had a name lhat was similar to a suspee\e<l terrorist She personally cllecked '1'Y body and also went t/lrovgh all my carry on items (one small suitcase and my purae), turning on all my electroolcs. Afterwards. I was free to bOard. I had no delays 0<dlHlculbes during my flights. however once I arrived to Kigali, securlly agents went through my checked luggage, which was marked with red tags. The fernaie TSA agent who did my security check said that I shouJd go through the readdress process if 1think that I have been wrongly placed on the watclillst. She said that she had an infomia\ion sheet \hat she could give me, however Mcause my boarding time was very soon, She dkl not gtve it to me and suggested that I Google "United States readdres~ for more Information.

Clos<!d

5127120151:35 PM 5129/2015 3:06 AM
611112015 3:19 PM 611212015 1:49 PM: 611612015 7: 13 AM'

TSA000901

(b)(6)

n Dec 2010 I travelled to the US for two months under the VWP (Visa-Waiver Program). I undertook some training on behaff of my employer in the UK for wllich I did not My passport number (at the time of travel) wasl eceive any payment in the USA except for subsistence expenses (hotel, meals. transport etc). I delWered ttle training ·both fietd· and classroom-based ·to a company in he USA which Is a partner of my employer In the UK. I have at times boon in a relationship with someone In the States, and have come C:Ner a few times to visit. I have ever stayed $anger than 90 days, or had any paid work, probtems or issues. All trips were for vacation only. In 201 1 I tried to enter the US to visit my partner f0< a few eeks. I was detained at the border in Detroit by the TSA and questioned over a period of several hours. My laptop and phone were searctted without my permission, and he agent demanded my Faeebook password, stating You have to give 1t to me. I was repeatedly brought to tears by accusations and statements against my cllaracter. ventually my application to enter was denied and I was returned to the UK. I have not tried to come back to the States, and my relationship with that person has ceased. he main issue seemed to be that I had undertaken the training in 2010. After a barrage of questions and accusations I was asked to state that I had taken paid work. but his was oot worded clearly and I feel th.at I was mtsl&d. I e1Cplained what had happened in 2010 with the training, and was told "what you dtd is whal this is. sign here to ~tate that you uOOertook that activity". To stress, that information was fatse. I did not vt0r1< In the USA. I was young, scared, denied any contact with my family (or legal epresentation), and hekf fOf hours without food in a cold airport detention area while TSA agents alternately left me for hours without information or made accusatory a!ld nfounded statements. My partner was contacted by phone. and questioned in an extremely misleading manner. I had mentioned to he< previously that white in the St.ates may research potential job offets, and if work seemed to be available, I would apply for an Immigration VISA aOO go through the official channels. There wa s no contact Nith any US companies at the time, and no intent to do anything illegal or to work without the proper VISA. My partner mentioned this to the TSA agent ill good faith. She my partner) told me that the agent reassured her that my intentions were legaJ. but once he obtained her statement he told me that I was entering the US to work and tflat was now denied entry. The TSA demanded my Facebook passwofd and searched my entire messa90 history, and Icould point out messages to the effect that Iwas nfy planning a trip (and no message in my email, phone or Facebook that pointed to me having any other intention). This was ignored. A different {m0<e calm} TSA agent old me that in his opinion I hadnt done anythfng wrong, and onoe I explained toe situation he told me that I would be best off \vithdrawing my application to the States.
ntacting the relevant Embassy/Authorities and explafnlng wt\at had transpired. He reassured me that the chances of a reinstatement were high. To be honest, the xperienco was trauma tic. Despite lhe reassuran-oe-s from the calmer agent, I broke off the relationship, abandoned plans to challenge what had happened and continued Nith life in the UK. I do not have an appUcation number, incident report or report number. However. the company I work for tn permanent. fulHime employment (UK) has
I ow asked that I apply for a reinstaternent of the Wi/P, or for a casual business visa. as our Clients In the US (The Walt Oisney Company) will need me to travel there for
ery occasional b<Jsiness meetings. Any help°' advice would be really apptecioted. Thank you ror your time. Bestl ( b )(6 )

(b)(6) I

Closed

amcUff8nlly the CEO andilifeciOrOr lagime<I C-Orporatloo, a large medical device m~rlr>g and distribution company In Vietnam. l.aglme<l ls headquartore<l In Ho When a visitor applies for an extension of stay BEFORE his visa

Closed

hi Minh City with a branch office ln Hanoi and between the two offices, distributes a large variety of medical devices both national and internationally. On 8112114, I was expires. he will not accrue unlawful presence while the application is

ssued an M class visa that expires on 8/1012015. In 9/5114, I traveled to the U.S. to explore investment options for my corporation. Under thjs visit, I was anowed to stay pendfng Unlawful presence only accrues AFTER notice is issued that

\hJmlteft ntd 315115. On 1128115. PRIOR to my visa explrl119, r filed for an extension of my status because I had addltionaJ Investment opportunities to review. This application is the 1-539 application has been denied. tn this case, the appllcatlon

till pending. On 617/2015, I traveled back to Vtetnam to handle issues related to my corporation. On 6120/2015, I was denied entry into the U.S. based upon my overstay · was pending.1

BEFORE it was adjudicated and therefore

espite the pending application for e>densK>n of status.

is NOT subje<:1 o 3 year bar because he has not accrued any

unlawful ptesence an~ had a visa th•t was still valrd until OS/10/2015.

Therefore, there should not have been a denial of hfs entry into the

United States.

_

ast May 27th, I boarded a flight from Manila to Denver with Layovers in Tokyo and LAX. When 1landed at LaX. immigration counter 35 officer, asked about my return Please nave this incident carefully checked. I have no ldea why they Ck>sed

icket which I do not have since I am not sure if I am leaving ftom Canada, Mexi<:o and the USA. I know I have less than 90 days for lhis trip, too, if I travel within the USA. would detain me. accxise me and take my ESTA away. I have not

he officer asked when my last trip to the USA was and I left the USA just a coupJe of weeks to indulge my mother for her birthday and Mothers Day. Iwas supposed to bedone anything wrong and I followed the rules. Was it so hard to

n Ganada to see famiJy and friend's and anotfler friend is going home to Utah from Germany I could meet be-fore I go somewhere else. Anyway, for a country so big, with believe that there are people who can travel as long as they want and

• many places to see and things to do. less than 90 days ls pretty short. l\Ot to mention if vr driving and visiting as many cities and states as I can. But the otrtCer said he as much as they want within the rules and boonctaries you have set?

ould send me to another officer, and this 200 officet. made me wait until I missed my fllght ro Denver. He accused me of working illegally teaching zumba and he Insisted Why was there not ptoper investigation white I was In detet1tlon of all

have to get out of the western hemisphere if I want to go back to the USA. I know I did nothing wrong and I did not break any rules or viofated any laws and certainly. 010 their accussations? Why am I not allowed back to Seoul? Why did

OT teach zumba. I attellded and visited a~ms and instructors as f can when I am staying in a City. My friends have to work so we went on roadtrips on their yoo have to write on pas.sport and what was that writing abOut? Oont I

ays off and on weekends. The 2nd officerLLh.J.Lj>omethlng, soot me to detention, took all my stuff and Vient through alt my belongings. I waited in detention, could not have the right to know? Was it not enough you stamped my passport.

top ~Tfi;;u)Tbarrassment and humiHation. surrounded by other suspects. without any means of communk:ation to famity a.nd friends. I was passed to tflis 3rd

detained me and denied me entry? How could you take my ESTA

fficer.

who interviewed me and made me sign this document that is NOT a word for word transcript o( my interview but his understanding alld interpretation away coz of unfounded accussations and without proof and

f what I said. He said he even saw my resume on my tablet whicti means nothing since my CV is onJtne and I am on vacation and had no Interest in going back to work evidence? Old I do anything wrong? Please eJ(ptaln everything to me.

nytime soon. He was insisting on me going back to the Philippines which I do not understand since I am a Korean citizen so I asked to caU my fliend to get me a ticket Please tell me you will do everything in your power to correct this

ack to Seool from Tokyo with a layover in Manila. This 3rd officer, also informed me that I will be taken to another place and he also took my picture and finger print. He mistake and give me justice. I would like my name cleared and

slo showed me the zumba Vlebsite which Is a generic website for all licensed instructOf. Of oourse. I am on that, and yes, my location was Aurora, Denver, for shopping cleaned a1ld my freedom to travel to the USA back. I believe it was a

nd shipping purposes. He would not listen. He also would not let me talk to his supervisor and he said th.a supervisor already approved of me being sent back to Manila mistake you have made and why do I have to keep suffering fOf your

he said that was my flight and that is where I came from. I was able to talk to the Korean embassy and informed them that I have bwen detained over 12 hours now mistakes. I have made promjses I would like to keep· meeting my

M that they told me I cannot go back to Seoul b<Jt the female ofOcer interrupted and said nobOdy woul<l teUme that. But the 3rd officer did, the Amencan airlines lady friends and seeir>g places. I do <>0t suppose you could keep all yO<Jr

eard that, too. Anyway, I was already up almost 24hrs. u com fortable, humiliated and embarrassed and afraid for my safety. The 3rd officer also informed me that he bad office-rs away and have them reprimanded and disciplined. I hope

Id not find my iphone coz when he asked if I !lad a tone I said no but the 2nd officer offered to charge the fone and I thought there would adeast be proper transfer of and pray you would do what is ,.;ght and what is just.

II my stuff they toOl< from me. Anyway, afler midnight the 2 OHs officers came and took me to thefr cente<. It was a cOld and noisy place with no toilet doors almost hje

tlson without a bed but a metal benches attached to the wan. J was without coffee aOO cigarette and awake and tired and hungty for so k>ng at that point I could batefy

a1k straight. But I remember, in the vehicle. in darkness, they flashed a light at me. amybe to~ on me but all I could think of, it could be worse. flashlight in my

ace wa$ rvcte and mean or for safety reasOtls. When we gol to the center. one offk.er named

nd another, they asked me why I was ttiere, and of course, I wa$

old I was illegally teachillg zumba. And the remale offi.cet asked if I we-re OK, and who would a et all that I had to go through. She even said outsoud I had no bta wtien

he patted me. I cannot help but wonder if that was even another form of verbal abuse, humiliation or just your normal procedures for dhs suspects. I was able to eat a.n

ppfe that night and a pear in the morning. When I was taken back to the airport, with my escorts. I guess, that was protocol, public humiliation. I was taken to board my

lane back to Tokyo as soon as I got there, I was allowed one phonecall before boarding and they had alresdychecked my bags and I wss t1ot given the yeuowenvelope

ith my passport and tqblot and phome until the plane door closes.

traveled from Houston. TX to Los Angeles. CA to visit my son and while going through TSA I received extra search much more then everyone else. This was done at oth times from Houston to Los Angeles and from Los Angeles to Houston. They opened my bag, took information from my electronic devices. It seemed they called
eone else to do a pat down on my Clothes and looked under my garments. It was quiet embarrassir>g. Upon inquiring from the TSA agent I was informed tllat I had a .__ _ _ _ ___, pecial marking on my boarding pass which requires all of this.

I think I am betng mtsidentified and I would like for yoo to resotve this Closed issue. I do not want experience this sort of discomfort while travellng next time.

612212015 10:21 AM 6122/2015 6:57 PM 6123/201S 3:34 AM
6130/2015 11:05 AM

TSA000902

(b)(6)

As off 2012 July I was living and working in Calgary Alberta Canada. I was a regular traveller to the USA in particular Texas. A day trip to Montana through the coutts

I would like to categorically comment and state that i am not a

Ck>sed

border crossing on September 27 2014 has made my life very miserable. We encountered hostile border agents on the US side but in all honesty the agent we dealt with Muslim. I have never been to a mosque alld never will. I dent have

Inside the immigration bulkUng was a calm profess.onat who tteated us with dignity a~ humility . On the way back from Great Falls were we encountered a barrage of lslamlc literature and no one has ever preached to me about it. I hAve

humjliating and dehumanising questing from a lady officer from cbsa on the canadian side. Questions ranged from who toid you about montal\a? . why did you leave from a brother and sister in the USA and they are US citizens. I love my

Calgary? , and dont you have anything sharp that can harm us as a few examples of the quesOOns ttlat we were asked. To my suprise going to montana was aparenUy family and woukl never engage in anything that involves harming

su.spteious and we were imme<Jiately told to empty our pockets and handover my pin number fOf' my phone. I am a peaoe lovlog Christian who can coincide with other them . I love to visit I.hem . Thrs ordeal has been heavy on my parents

people regress of their faith. At that point in time I had a friend from work whom is a MUSLIM and we used to joke about Islam. These jokes were not in twitter or

as they struggle to understand how I got tangled up with lsJam. To

Fac:ebook as this would obviously attract unnecessary attention so it was over whats app and text messaging. I feel as though my phone is a very personal device and to say the least this has put a strafn on them as one can imagine. I am a

be asked 10 give up my pin number is a great violation of my privacy. The officer In question saw lhese messages and obviously didnt know the "oontext.. in wtlich these hard working individual not involved in Crime and 100 % not with

okes were written. The sad part is I wasnt asked to explaln what these messages meant at the border only to find myself being called by RCMP and CSIS 4 days later. It ISLAM. Please ' emove me from the no fly list have nothing to do with

was the shock of my life . I am still gobsmacked titl today. I have cooperated with both agencies and I told them the truth . I must agree joking about staff like this is a

ISLAM or ISIS or terrorism. I feel and betive that CBSA passed on my

senes concern I will 001 do this again. To edd insult 10 injury I was emba1Tassed In JANUARY 2015 as I was Rying back lo Ottawa CANADA after 4 days in England for my inf0<mation to 1he USA and lhal upse1s me as I am allowed lo ny inlo

dads 60th suprise p.a.ny. Oue to the flight going through US airspace I was told I am oo a no fly list. I have never planned anything related to isJamlc terrorism as I am nol a canada and 1l0t the USA. I am very embarrassed when I fly , lhe

MUSUM to be labelled as such is dissapoiting to say the least.

stigma attached with being labeled a Muslim is too much for me, its

like an invisible tattoo. I am looking forward to be a tree individual as

it was In the past. J love vlsltlng th& USA and there Is no way I would

ham anyone there or anywhere the world. I must admit on my part my

jokes nave cost me a lot of humi1iation and stigma when I travel. I will

not repeat thsee jokes.I am looking toward to your kindness and

humility to help uplift me from this mess dear officer. Yours faithfully

I

1 1..V .:\

I

Expedrte Delete rcvd 07.05.2015

Based on inf0<malion in OHS TRIP. CBP officers at port of entry. Closed. TPA. asked Invasive and 1nttusive questions. copied all of my papers. Administrative and searched and seized all of my etectronlcs, induding computers, cameras. USB data drives, cell phones and SIM cards. A formaJ
complaint was filed with help.cop.gov, Incident:! f b \f6 \ !aJld the complaint has boon fotWarded to the Tampa Port Director for review. Because of search and sejzure, I became aware of data in
OHS TRIPS, aocordin9 lo the CBP officers that performed the search
and seizure. There Is erroneous and irrelevant Information in the system, including the use of the word "terrorism", according to CBP officers. I would tike to receive the full detail ofwhat i.s in my OHS TRIP records so that I may address validity wilh Ille appropria te OHS departments and agencies. Tho content of records pertaining to me in OHS and CBP systems is affecting my travel and treatment
wo~dwide, lnclu<llng lhe Uniled Kingdom. I learned on a viSrt lo the
UK in 2014..2015 that tam on various terrorist watchlists. due to data
sharing between UK agencies and OHS. Therefore the erroneous and negative information is ben-.g propagal&CI and impa<:ti"9 my
ability 10 travel In peace and wlltloul hindrance. I would like to have the opportunity to correct this erroneous information so that I e.xperience a better travel experience.

After attending an interview at your at USA Embassy in Ottawa the duty officer asked me to present my case in tflis website My personal trauma started on Sunday April we are a low abiding citizens Wf\o never done any thing to any body

17 2009 My father if>.law had passed away sudde<lly in Virginia USA My witel f bV 6 \ ) two elderly family members and I decided lo attend lhe funeral sclleduled for and we kindJy appealing to US authority to give as a waver and a

Monday April 18 2009 When we arrived at the US oostoms booth et tile ThOusand 1stan<l ~ridge crossing the US agent asked us tor our passp00s which I Quickly

second chance to visit ou' family.

presented him He ordered out of oor car and said whatever into his communications device: and four US guards appeared and once I was handcuffed behind my back

and led toa bare cell which bright lights sbiningovertlead and was latched on to a wooden bench I stayed thus for 10 hours April 18 2009 Moreover it was mentioned that

lhe inadmissibllity decision could be changed My wife and I our entire family mother siblings aunts uncles cousins au five in U)e USA and it is an imm0C'lse hardship for us

to be barred from the country for life having done no harm to anyone My shouk'9r from being shackl&CI still huns and t am not covered by insurance to see physiotherapist

I have five young children and it has become difficult for me to function as a husband and a father after the humiliation I have suffered at the hands of the US border

guards Therefore I am appealing to you for yoor help to resolve thjs matter so that I can travel me and my wff'e without tet or hindrance to visit our family and relatives

finalty we love the US and we consider our second home Thanking you I remain most humbly

Ctosed

When 1was.13 years Old, Ihad an issue at a retail store, My sister and Igot in trouble for petite theft wtule we were in vacation in t~ United Slates. My sister placed some
lipsticks on my bag, and slnce the cameras of the store were not 1N0rkfng, both of us were blamed. Our case number Isl l h \16 \ l and lhe cl\ar9es were Petit theft. The disposition for the case was non judicial action. After this incident I have been having issues everytime I travel. because 1always get stopped by immigration for a second
check and sent to a room so they can verify my case. Most of the time I get stu<*: there for 3 to 5 hours and I have lost many connection flights due to this jssue. A few years ago, one of the Immigration officers told me lhat I needed ro get a redress number everytim& I re-new my visa, so I dont get stopped everytlrne I travel ro the USA since I travel a lot and it creates a lot of issues regarding flight connections and of course takes away a lot of time.

CIOsed

On J uA& 2nd 2014 my passport was stolen along with my laptop bag. This was reported to ttle Miami police, and Iwas issued an emergency passport by the Norwegian

oonsulate in Miami. This emergency passport was used for my return trip to Norway. Upon return to Norway I tllen got a new passport. On subsequent visits to the US

a"yalrs (D&c 14, 2014, Mar 4, _ avoided in the future?

2015 and Jul ? Kind Regardd

'?O ' :£\ h~ ~£.6: '.l

been referred to secondary screening. apparanlly due to the stolen passport. Is there any way this can be

Each time I enter the United States !(v-"ia""H'.,o..n..o,1'u°1'"u". 'H"'l")",.,l..a..m detained for additional questioning. This has been going on for several years now. On my last visit (411512014),

my electronM; devices (laptop, hard drives, memory cards) were seized for "'further examination of prohibited electronic media·, Items were returned two weeks later with

nothing found.

Closed Closed

711/2015 5:26 AMI
7/612015 8:35 AM
7/812015 6:32 AM 7/10/2015 7:16 PM 7111/20 15 4:11 PM 7/1112015 10:49 PM

TSA000903

(b)(6)

There are two inddonts relevant to this complaint. The first incident was on February 6, 2015 at Tampa International Airport, Florida. Erroneous and hannful data that is I have written a book, which details lhe bullying described above. The Closed

persistent in the Homeland Security (CBP) database caused seizure of all of my electronic (computer, phones. SIM caJds, USB drives, cameras, etc.). Further, CBP offtee<S harassed me with unnecessary, intruslv~ intett09auon. On my own, on Marcll 16, 2015, I flied a civil action in U.S. District Court contesting the seizure, and my

title is Christofs First Saga: Oemonization of an Average Citizen and
His Subsequent Exorcism or the United States Government through

property was returned to me (by Homeland Security lnvestigatioo) within 5 hours o f fifing the complaint In court. The second incident was on July 8, 2015 at JFK Airport, His Asytum in Iceland. A draft is downloadable from:

New Yori<. I was delained for 2 hours by CSP for an unnecessary and inlrusive interrogatioo. My property was not seized. Further. on eve<y flight to the U.S. and within 1'1ehttpJ/tinyUl1.com/747A330·SAGA01·POF. Furttier. to counter the

·ssss· U.S. 1am seleeted for exte"*" S<:reeniog and lhe

code appears on all of my boarding passes. First of all the Information in IJ>e OHS databases are inoorrecl, and publicly available e<roneoos and !\armful infonnation dlst.Jtbuled by

I am not a threat to state security or to air or ground transportation. There is data in those databases derived from kangaroo court cases in which I had no defense, and so the U.S. Government on the web, I have erected my own web site,

a crimfnal conviction transpired. In any case, whether the initial diarge was true o r false. the data sllould not persist in the OHS databases t o make me appear to be a

httpJ/christopherorloski.com. Please view the home page as part of

perpetual, lifebme tllreat. On Aprll 13, 2015, I sought the assistance of the Icelandic govemmenl In thiS mailer or cyber·bullying and bullying by Homeland Security. Aher my applie<ltlon. I will attach a pelf es well to this apphcatlon.

three months ln lcelal'>d after oommun!cating with the OHS Off.ca o f Civil Rlghts and Civil Liberties, I felt that I oould withdraw my asylum appllcabOn In Iceland and return

to the U.S. But. I am still having incidents with Homeland Seoority because o f the persistence of erroneous data in the OHS databases. I would like this resolved. so that I

may travel freely without fear of false proseC<Jtioo and wrongful deprivation of liberty.

PifOrtoth1$date, I waSdenlecfeOtry:-,&nd my electronic deVICe was tak9n f0durthEtrTab wOtk, aOd I was iOid to wait ufltil my Poone ·was return0d tO me. and If t did not

receive any paper with the Phone, which indicates I am banned from lhe US. I have the right to come back. Due to chis I m issed my flight to Kwtait from Detroit Airport as

welJ. After ten days the Phone was returned to us. and I was able to cross once again to the United S tates, and I was held at the Windsor - Detroit Bridge for onfy half an

hoor. I crossed one additiooal time, with no problem, aod everything was ok, until the mentiOned date above. which we were crossiog to tile US. tllrough win<!sor Detro~

tunnel f0< shopping i.n Auburn Hill Great lakes Mall. we were held a t the customs for more than 7 hours. around 7 PM, an officer came to me and said: you will follow my

car in your car and we are going back t o Ganada, and twill hold your passports and phooes until we get back to Canada. once we got back to Canada, and my family and

I were ha"'1ed over to the Caoadiao side, I asked tile US custom officer. office< whal is goil\g on, and what is happenlog? he said: you have been banned from the United

r ritat I (b)(6) I States. you and your family. He did not gtve me any official paper, and no dOCtJrnentatlon that indicates aoo C&rtifles lhls infotmation. I d&cided to cross over to the United

States. as it was not a

the time , and I was busy with. school work a.nd finjshing my education. I would like to know, if there js any problem with my name and my

family. My wifes nanie; ( V 6 \ 1-!Ychildren name:

I was selected for additional screening while leaving London via Istanbul on June 18th. On that same trip I was additionally selected for additional screening again when I travel to Iraq for stretches of 3-4 months at a time for work as a

Closed

arriving lo Philadelphia, I was also interviewed by CPB do to bolli of these delays I nearty missed my ftlght. I left lo vi$it Costa Rica, on June 23rd and was setecced for cootractorwilll lhe U.S. state <lepartme.it. The oompany I work for

additional seteenlng as well as my wife this dAtayed us enough that we wete not able to get breakfast. I was selected for additional screening in Portland, O<egon on July that has the contract with the State Depattme1l t is SOC. I havA an 19th this nearly caused me to miss my High t as they did not have an agent to screen me for 45 minutes and tile entire screening process took over 90 minutes. My laptop active clearance with the U.S. State Department.Jam also a Marine was also almost cooflS<:aled because I could not gel ii turned oo Without plugging it in because of a failed battery. A supervisor got approval to let me turn it in. I mad my Corps veteran. These ex.Ira searches have almos• caused me to miss night 2 minutes before they cloS<>d the door. My end destination from Portland was Amman, Jordan. On my 3 hour layover In Chicago I was then subjected to addlUonal fl~hts and add an extra level o f unnecessaf)' stress while I am screening by TSA again. My first screening took 35 minutes and then they wanted to confiscate my laptop. I was forced to leave the screening a rea, purchase a bag and traveling to a dangerous. stressful place to work, for the U.S. check it with my airfine. I then t\ad to go through the screening again . after screening I had to immediately head to my flight as it stopped board ing in 15 minutes. My total government. I have ex.plained the reason for my travel to CPB and delay was 150 minutes due to the S<:reenlog. I was also not able to eat again before a 12 hour flight. The contents of my bag were llloroughlydisheveled after all of tile TSA when questlooed and I stdl cootlnue to be screened every time I

screenings. My laptop was also damaged as a result of having to check it.

fly.The best way to contact me is via email at

I

f t..\ I t::\

~s my phone does not WOO< in Iraq.I

put my wifes phol)e number n . I am able to place calls If

Every time I travel from fAH 0t Into IAH, f get interrogated w/ numerous questloos f« abOul 2-4 hours. My laptop and phone are checked and scruMlz&d. I landed In tAH 7122/15+making it the fifth time this has happened to me. When I ask the officer why this is happening, he/she says it is due to the system. In addition, my bags get
Checl<ed through addrtiooal security before customs. I am really loo~ing fo!Ward to halling tllis issue resolved.

ne'*ssarv...

CIOS<>d

I work for Hella Electronics Corporation as a systems engineer, and during my business trip coming back from Guadalajara Mexioo when I got out from the aircrat there O\Jring the trip from GuadaJajara Mexico, I explained what happened C&osed

was two signs.one said terminal and the other saKS customs. and since Detro it was my last destination and the door to the terminal was open I mistakenly gol through the t o the o fficers in the airport, and twas released in Jess than 15

dOO< thinking thal I will get through the customs in Detroit and 90110 the terminal light away. Since 11>0<1 every time 1eow tile united stal.ed I get extensive extra lnspeetiOn minutes afler dOing s001e checking. I am a US Citizen. and I am beiog

&xix>sed to extensive extra Inspection because of somebody &tse

fault of having a sign saying Terminal and having a door open to the

over t he past year or 2 i have been selected for secondary screening by US immigration every time i return to the states and I have never gotten a response from any

termina. This happened jn Hovston ,Airport, im a frequent ftyet...mostty to canada antiguia and guyana...my

CloS<>d

agent as to why this keep happening to me, Im usually stop and searched thourgly, and ask a series of questions pertaining to my business, reason for travet, how much businesses requires me to do alot of flying...i'm part owner for

mooey Im traveling \vith, tile most reeenl incident I was told by a OHS agent IMt i could not leave the S<:reenlng area until he calls Washington OC...so at this point Im Husseins caribbean imports(based in brooklyn ny) K&R

pretty concerned as to why Im being treated as such...im always very cooperative with agents...on my most recent reentry my mobile devices wtiere taken away and my lmports(based in NC) ANR enterprise(based in antigua) and 1st &

password was requested, i did all i was asked but still i oould not get a reason as to why these events keep occurring....please help ...thank you

wolf marketing inc.(based ITT canada) all of these are still in the start

up phase hence requires freqvent back and forth be~veen these

placQ! ang th@!&_A_

.

.

_. _

I traveled 10 W.nnipeg, Manltoba.-Canada by road on July 30, 2015 driving my own vehicle:-1 went to see family members that live in Manitoba.T am a tawfutPe<manent I believe that the reasons for such in~usive search I was subjeeted to CIOsed

Resident. On my retum on August 8, 2015. I was delalned for more aboot two hoors. My Cellphooe was confiscated aod went through by the CBP officers, my fingerprint shooId have been provided to me as LaWful P&m>anent Resident of

was taken fan my len fingers. My carwas searched a and scanned. lam a ltcensed a ttorney in the state of Minnesota. My cellphone is a lso my work phooe and contained United States fOf 15 years, without criminal records or any significant

attorney /dient privUeged informabon. None or the CBP OtrtCer Informed me or the reasons and bastS for the int,usive search and coercive questionings. They made

reason for such treatment. 2hrs o f just waiting for them to ten me why

photocopies of my 10 card , my Green card, my Nigerian passport .

I was kept at the borde< for so loog and Why my fiogers print and

pictures needed to be taken. They never gave any reasoo for

confiscating and going through rny electronic device. I have passed

through this boroor In tile past. Lack of any form of lnformalloo for the

additionaJ screening is worrisome and I do not want to experience

that again without any basis as may be provided for under the

Immigration laws and rules of United States.

10< On July 29 at around 1:30pm I was 1n tine at Truck/H Stteel USA cross.Ing. I was the- first ca' the 20tfkers. They d td not greet me. frowned stemly the entire time, and I have et0ssed the border into Canada about oncaa year to vacation Ck>sed

scolded me in a demeaning aod condescending manner about not having my passpon to the point I thought I was going to be detained. For some reason unknown to me in Whistler. Sometimes there are several questions and sometimes

they inspected the back of my car but did not ask me to open my tinted windows ror the back sea\ oor ask about the ktrge laptop bag on the seat next to me.f rom the lack just a few; never have I had my vehicle inspected. About 99% of the

of oommon coortesy and the coodescending tooe I fell hke I committed a crime for noC havlog my passport when I know it is not against lhe law.

lime both Canadian and USA off>eers are professionally polrte and I

typically have my passport. I totally and innocently forgot tt that day

and was concerned a bout the d irectioos to my business meeting

early In tile morning. Not an excuse but a facL I dO not carry It with

me daily Slne& most years I cross into CA just once to !lave vacation

in WhiS!ler. BC.

7/1312015 6:04 PM
7/14/2015 3:32 PM 7/21/2015 2:45 PM
7/2312015 6:47 PM 7/24/2015 3:18 PM 7/31/20 15 2:06 PM 813/2015 5:01 PM

TSA000904

(b)(6)

I On Sunday, August 2nd I attempted to travel to the United States for a business event and was denied entry. My business, CapBeast was selected by Ventureout NY as To Whom it may concern, my name is (h) ( h )

~nd I have Closed

one o f Canadas 10 most promising technology startups. I was traveling to attend 8 weeklong event w ith the aim of raising funds from American Investors interested in my been a proud, law abiding Canadian citizen all of my lite. I am the C<>""

business. TheicInvestment would cootnbute to hiring a team of US WOC'kers to exj-nd my b~sin~e United States. Pr~taUon as well as contacl

found01 and COO of CapBeast. which was selected by Ventureout

lLh.J information was submitted to customs officials upon request. I spoke with o fficers (1..,\ ( nd

as well as supervisor l.LbJL.6jind Im thankful to share that they NY as one of Canadas 10 most promlsing technology startups. It is

were an very kind , courteous and understanding. Please allow me to give some context by ex.plaining my past business. Up until around 4 years ago I was a singer in a an honor to be selected for the opportunity to attend a weeklong

band catled The Sound of Reason. I have performed ino.,,,r 100 Sl1ows for tens of thousands or people wo<tdwide. Our tyrics were designed to s!)fead a message of

networking event w1th tM aim of raising funds from American

peace and love, with such songs songs as "Sllare the world", •Mom song" and "Light the globe• . Both my fo<mer partner. c:a:s:Jand I are Muslim. and thecefore our

investors in terested in my business. Their investmeot would

music caught on with that particular audience. Different Muslim charities/organizations would invite us to perform at their events. Before performfng, we would verify that contribute to hiring a team o f US workers to expand my business in

the charities we performed wlth met an or the standai<Js r0< charity aooountability of the BBB wise giving alltance, which iS a national charity monttoring organization

tile United States. A .,,,ry sit eable in.,,,stment Is at stake Iha\ would

affiliated with the Bettet Business Bureau system. In attempt to expa1'W:f my buslness I would network at these. eve-nts to generate lead s for other perfotmances. Naturally, I benefit not only my business but would help to contribu1e to American

would oome across many individuals. strangers (completetyunknown to me). only knowing that they may want to book us for another show. I woukf introduce myself and employment as well. I am a proud Canadian, I believe in community

Inquire abOut other events that my band could be a part or. O<lsptte keeping their contact mformabOn. I ~M such little contact with these individuals that most remained and w0<King together. Untd last year t was elected president of the

strangers. Jf yoa we-re to tell me the name or show me a plctu<e o f f'l')()St of 1ham, I would be hard p ressed to rncalt ever having seen or met them. Given this background New Democratic Party o f Canada In Plerrefonds/D.0.0. I have

info rmation, pleas*e

dress the issues raised on August 2nd that Pfevented me from entering the United States. Issue A. 1had a contact o n my phone that was of o rganized events for NOP leader Thomas Mulcair (running fo r Prime

interest When o ffi

howed me his p+eture I d idnt recognize him. The nature of booking shows in the music industry requires that I speak to many individuals1

before learning about t e r ackground. Often, I would be given contact f.nformatlon for the shows booking agents and keep this information on my phone. This ls still

Minister o f Canada) and I continue to work with our k>cal member of Parliament {equivalent to congresswoman in th& US). I ask that you

common practice with my e-commerce business: I research pertinent contacts and add their details t o my phone for future re ference. I have performed in over 100 shows have me f0< an interview. I would like to clear my name at your

and networked with coun tless people, most of whom I wouldnt recognize i f I saw them today Having notable Muslim oonta¢ts on my phone and laptop is beeause I was eartiest convenience so that I can continue my busmess in the U.S. I

being contacted by and was cont~ctlng Mus1im organizations in hopes o f booking shows. I did not know these people personalty. Issue 8, I had a spread sheet o f show w111 be happy to answer any questions that you may have in furthe<

ym{t)76e organizers on my computer. 1have worl<ed tn sales for many years. Seein.g an opportunity within the Muslim niche (especially with charity organizations), I would generate detail. I am open to background check, history, whatever you need.

lead sheets of various events being held by Muslim charities. These organizations usually held events that featured performer.s like my band. I would try to identify the There a re reputable individuals ')t:: wm

inctudiQf

different organ1ta\ions in eacll country, and then I would get the contact information or those in charge or booking these shOWs. In sales, this ls called "Chasing leads". I Canad.an member of PailiamentL

- - - - -)

.

c. didnt know these leads/ind ividuals personally, nor did I know their background. Sometimes, I would not even reach these people o r get a call back. Issue having met

f t...\ Ic \ I This is someone who was a volunteer fora concert that I participated in 8 years ago, in 2007. He tried to contact me a few times after the event. I was poUte

in the beginning, but found him a bit "ofr and avoided all subsequent contact with him. Without meaning to sound a1Togant, my band had many fan s. As a result. I have

I t~ken pia:ures and shaken hands with thousands of poople. t do not know the vast majority o f them. Because I met someone at a show. it doesnl mean that I am their
friend or that I associate witll them. Also. please note tllat any in formation coocemrng my contact wit~ ( h ) ( 6 ) was g iven to U.S. customs voluntarily without their
asking, after I had beetl let go to ~tCh my flight. I have nothing to <lo with this Individual.

I have been repeatedly stopped for secondary inspection when going through US customs and border prote~sed \W'..ll.ll""'""'""'.11.'spection at US department of Every time I am stopped for second ary inspection it takes 3 • 4 hours Ctosed

homeland security in Los Angels with my US tax returns for \lie past several years presented. It was Officer1Lhll6.Jl'el. ( J..,\(,<;\ who assured me U1at I will not for me to be able to complete my inspection. I work fO< a medical

be stopped again because he wm Insert the notes to my record but mis ls the 3m time I stopped In a rcm for secondary lnspec1 on.

icerl ( b ) lln Los Angels who <fellloo company manufacturing & ma11<etlng ooronary artery stents.

took care of my secondary inspection on July 31st 2015 wflo suggested me to to file this comp!ain.

Myjob is to coordinate medical device confe rences in US and

brtnging cardiologists from Europe to US. My next big conferenoo is

http~lllvww.crf.org/lcl Oct 11 . 15) In San Francisco (this ls lhe biggest

interventional cardiology meeting in US attracting 12.000 attendees

from wor1d wk!e and I w ill be bringfng 30 cardio4ogists from Europe

with - · If Iam stopped agaln r0< secondary inspection. I wfll not be a ble to do my job. I would appreciate your kind coosldera1ioo in

removing any red ftag on my profile causing this great inconvenience.

On August 4th, 2015 1was on my motorcyole attempting to cross into the USA at the Oroville. WA border crossing. The female Border Patro l offioer asked me if I had ever I want to say that I am a good person. I do not have a criminal record, Closed

used Marijuana In my life to which I replied yes. She then wrote on a form and gave It to ·me and asked to park lhe motorcyde 10 the side and to go into the bulldlf\g and I live by the rules, I pay my taxes, I lead a positive and healthy

give another officer the form, to which I d id. I was asked by the male officer if I had any illegal drugs, fireacms or weapons food or cash over $5000 with me. I replied no. I lifestyle, I work hard and I try to be a positive role modet for o thers. I

waited 15-30 minutes for the femate officer who then informed me she had searched my rootorcycie and bags. She 118<1 found nothing. Sile then asked me to foUow her to have never had any d rug charges, I do not have any outstanding

another room and emplied my pocl\ets out Into a basket and asked me to prove to her that my pockets were empty, Sl1e asked to see my ankles. Sh0t1 then gave me a fines. i enjoy travelling the wol1d, meeting new peOf)le and seeing

long questionnaire and declaration card to fill out as she took my possessions in the basket with her out o f my eyesight. She returned 1S..30 m1nutes later and asked me to new things. I am an honest man and believe honesty is the best

follow he.r to another room which had cameras, a fingerprint machine, a height backdrop chart and a desk with a computer. She then asked me several ques tions most of policy. Wilen asked by the border patrol I admitted to having done

whieh I had already answe<ed on the quest>Onnaire. She was typing my responses to the questions on lhe computer. This questionnaire took approximately 3-0-4S

df\lgs a few times 1n my pasl 34 years. I have made tllose mistakes. I

minutes. I did nothing Illegal, I had no Illegal lntenttons and I have no crimtnal past. I ad mitted to taking drugs a few times to my 34 year life span. I was then taken back to have never purchased d 'ugs and only have taken them a few limes

the previous room and had to wait. When she retumed she asked me to f~low her again to the room where she prevt0usly questioned me. She Uien took my fingerprints. when peer pressured . I have no intention of ever doing d rugs again. t

too!< a video of me and took photos of me standing in front or U1e height Chart. She U1en told me to follow her to anolher room where •M informed me that 1would not be feel being pun'IShed by my past p~nal mistakes by being cjenled

permitted to enter the USA at thls time or evet again without first applying for a waiver. Her reasons were because I admitted to using df\,lgs in my past. I was given my access to visiting the USA and every other country via the USA.

pocke t possessions back and asked to pack up my motorcycle and go back to the Canada.

extreme. I have no intention of doing anything illegal while travelling

tile USA. Please do not take away my priv~ege and joy of visijing

your awesome counlry. Missing my week long motorcycle trip tllroogh

the USA this past week is punishment enough for my previous

personal mistakes. PJease wipe my slate dean. I thank you for your

conslderatlon.

On my last 2 ft ights, I was unable to obtain a mobile boardillg pass, or be issued a boarding pass onllne and was forced to check in at the afrline coun ter. In each case. I
was also subjected to se<iondary TSA searches and fuU searches of alt of my bags and electronics. I was later then detained from boarding on both occassions by the airlines. Recen~y. I have also been detamed by CBP upon re-en11y into tile country. In every case mis nas all caused significant delays and l)<I\ me injeoPardy of missing .__ _ _ _ ___, nights.

Closed

81512015 10:49 AM
81512015 3:51 PM 8/6120 15 7:12 PM 817/2015 3:04 AM

TSA000905

(b)(6)

I attempted to enter the U.S on a category 82 visa for too purposes of travel within the U.S. I had in my possession two fetters from employO<S verifying that I flad work in When my personal items were gone through I was asked if I had a Closed

my home country, a Point of Entry Letter for a Canadian visa that I must activate before May 2016, and bank statements showing I had S6,200 dollars in my possession. boyfriend in the US or Irefand, I responded that I had an •on/off'

From the Ot.1tset my el<planations were not listened to, I explained that I had not booked a retum flight as I was unsure as to wtiether I wouk:I proceed to Canada or return refat.onshlp In frelanct. Tile offic$ found my contraceptive pills and

to my home country to continue working before the May 2016 deadline. The border officers wished to know why I had recently been in the U.S. as I had V&!Y recently condoms and dalmcd this was evidence that twas meeting a partner

travelled on an ESTA, I ex.plained that I wished to continue travelling in the U.S and sought more lime lo do so. The reason I djd not travel on the 62 ini6ally was Uiat I was in the U.S., something I rebuffed. I believe this was unfairty targeted

awaiting acoepta~rejeebOn from a college coorse 1had lnhwlewe<J for, as my rime was running out to go to the U.S. I opted 10 travel on t.lle ESTA and heard or my towar<fs myself as a woman as I dont belteve a man would be

course rejection after my arrival (I presented this rejection letter to the officers), as I had already allocated this time period for either travel or study I decided to inform my questioned over the use of contraceptives. llus same officer found

places of \VOfk that I was going to continue traveUing and applied for the B2 visa with the aim of travelling west once I had returned home from tile east coast and obtained my personal diary and read extremely persooal excespts aloud

the visa. I was held 10< quesooning ror 12 hoors and wti11e I was offered food. lhere were no options for me as I oo not eat meat al)(! there ~re no altemaUves. I was

detailing issues of mental health and self worth in a crowde<l area of

asked a series or questions including was I unomptoyed, my reply that I was not unemployed was not accepted af\d my statement was fende<ed as "Yes". I was asked customs With the pufe intent or humlnating me. He confiscated my

why I had a resume on my laptop listing my U.S address, my response was that I was looking for work in Canada and listed my most recent correspondence address, I phone aod pointed to photos friends had sent me of jobs they had

al$O stated that I sent a single email to Columbia University with regar<t to doing something voluntary. somet111ng I Immediately desisted upon realizing that tllis istlt

applied f0< as evidence that I was s~king work, when I pointed out

permitted under ESTA. I was asked why I had oo further holelftravel bookings made and I tl'uthfully answered that. havtng travefled before, I wished to pli)n as I went e.g. that ne1the< my name or cafeer back.ground was listed In these emails
not commit to spending an overty k>ng time in one place if it was not to my liking or stay longer it the opposite turned oot to be true. I had a hostel booked for my first two I was told to "stop playing• and that "its always a friend, dont you

nights in Washington, the officers t:aaimed this was suspicious as it was for a short time, I explained that a friend was meeting me for the weekend and thus if I decided to have your own life?" My phone froze while being questioned by

stay ror k>nger I wouJd book myself a shared dorm as I would have no need to pay for pflvate twin room. I was fnformed "You have no money'" despite having pfesented another officer so on his command I removed the sim cafd to pu t II

my bank statements and affirmed that my parents had agreed to supplement my travels and could attest to that if required. I also explained I could book a return ticket back in agaln and was then told to place the sim card on the desk

promptty if that was of issue as I tiacl every intent10n of departing the U.S.. I was told I !lad two options; to withdraw my visa application or face a five year ban. Despite my and sit down. Upon receiving my pt)One 24 hours later my sim card

repeatedly ask.Ing why anyone would choose a five year ban, surely lhete must be some chance of acceptance that Incurs the risk or a ban , I was given no more

was mJssin9 and I was toJd by another customs office< that there was

inrormatioo and given three minutes to decide what to do. I then had to sign a swom statement wh.ich had to be reprinted as it misqooted my statemoots. I llad to re.sign nothing they could do as I had signed my items in at die holding coll

these and then re-sign again once another officer took over the shift as the second set were aJso done inaccurately. It was approximately 21.30 when I signed and 00.30 despite not having been allowed touch my phone in the interim. I

when my fingerprints and photo was taken. This was after 10 hours ofwaibng and interrogation and I had not at lllis stage been offered to make a phone call to any family rej)eatedly asked could I call some0<1e to vouch for me. could I have

members or friends waiting for me. I llad given the officer two phone numbers to call two friends who were expecting me in Washington at approximately 20.00 and these an attorney present. could I do anything to help my case to which J

phone calls were not made until 00.00. I was allowed speak to one friend for ten seconds. I then asked could I phone my mother in Ireland and was told I could not. I was was told to •be qu"3t" and that the officers "didnt have all nighr. I was

then told I would be taken to a holding cell but t~is was not carried out until aner 2am, 12 hO<Jrs aner landing and 7am Irish time, I had been awake at this point for 26 given no inlo•mabon, le<! improperty. had my items and writings

houts. I was finally taken 10 the holding cell, made to temove all clothes apart from jeans, socks ~nd a vest I was locked ln and slept until I was awoken at 11am to take invaded, not allowed contact veryWOCTl&d friends and ramlty

my contraceotive oill 11 had informed I needed to take it at 10am}. I repeatedty asked when my flight home was to which I was given no answer. The previous nights officer members and continuously treated like a criminal.Officers also carried

(Offi~~ t h \{,:;\ . l me that I woo!d be pul on a Oighl Ille ne<t morning, I was placed on a lllght at 6.40pm afler spending over 16 hourS In a holding oell. I was

on a conversation in front of me about a previous officer and how

threateo&d with oe1n9 handcuffed as I repeatedty asked what time it was and became Irate when told how long I had to remafn in the cell. I asked ror food and was fed two rorceful and inhuman his methods were, the na~ of wtiom I c.an

packets of animal crackers as there were no vegetarian meals available.

provide.

June 20 13 August 2013 June 2015

My husband was working in Yemen from 2007 to 2014. From 2007· Closed

2011 he was leaching English at a private Yeme<>I schoot and in 2011·

2014 he was teaching Englisll at OSI international school. In 2014,

we transferred to OSI school in Astana, Kazakhstan. From the time

we moved to Yemen. we have been always aske~ to do special

screening (<emoviog everything from otJr carry-0ns, tumlng on

electrical devices, and pat downs). We would like to get off this lisL

We have seven cl111dren and all the special seteening makes

June 2009 August 2oo9 May 201 1 August2011 June 2013 August 2013 June 2015

travelllno. especiallv dlfficull. I was wort<ing In Yemen from 2007 to 2014. From 2007-2011 I was Closed

teaching Engfish at a private Yemeni school and in 2011..2014 I was

leaehing EngliSh at Quality Schools 1n1emationat (OSI). In 2014, I

transferred to the QSI school hl Astana. Kazakhstan. From the time I

moved to Yemen. I have been always asked to do special screenillQ

(removing everything from our carry-<ins, ttJmjng on electrical

devices, and' pal downs). I would like to get off tMs list. I have seven

childten and all the special screening makes travelling especially

Ovr Oight was from Dublin to JFK. American Airlines 291. Our luggage got booked from Islamabad all the way to JFK. The flight lrom Dublin was suppos~ to leave at

difficult. I am Intimidated and harassed EVERY SINGLE time !hat I travel. I Closed

8:55am Ireland time. We arrived at 5:00am and were the fitSt ones there because of the expected delays. Before the counter opened at 5:45am. I trled to scan my

am a US citizen and shoufd NOT be treated this way. Please respect

passports and use the Kiosk there bllt was denied boarding passes. When the counters opeoed, the airline agent tried but was unable to ptfnt them for me. The supeNisor my civil rights

had to call SCC (Security Clearance Center) at 6:00am to get us "cleared", She was put on extended holds and had to call ii and the SCC manager again at 6:25am

because she wasnt getting anywhere. At 6:40am they were finally able 10 print the passes with SSSS ror me. We were~ the extra pat dowt1 and swabbing of persons

and belonging because or that by Ireland counterpart of TSA. When we approached the pre..ciearance, we met officer LLb.Jat primary. This was at 7:20am. He inquired

about the purpose of our trip. the countries thatwe were in. what I did for living etc. He sl'lowed us pictures of our 9 checked in tuggage on a conveyer belt that wa_s

checked in tsiamabad and confirmed lllat they were ours. At 7:25am. he cleared the kids but 1old me that I n~ded lo be processed in the secor><!ary after there was some

indication on his monitor. In secondary, an officer[Zbl]took our case. He made complete photocopies of my passport and towards the end my kids passports as well.
After a little while, the officer asked all of us to another searching area with an x..ray machine. We found that they had already disembarked all 9 of our bags rrom the

aillllane and x-raye<J them. They aske<l and I gave all the keys to them. They opened 2-3 of them and Inquire<! about the content lnciudu>g magnetic tiles of my son and

some bangles and asked ir we were canying any eiectrooics. We werent. He started asking questions about where I lived and wha t I did fol' a living. I answ8f"ed

appropriately. He was very interested in wtiere I was in the last 2 years. He started inquiring if I was a housewife. I tokt them thatI was and that I also help my husband with his online business. He started asking about the business al)(! what we teach, when I basically asked wf\y he was interviewing us? He answered honestty that he has

been told that he needs to ask us these questions because of our travel pattem. I basicalty told them that we have identified oufselves as US citizens, they have searched

our beSongings and Jhave nothing more to add to that. We were sent back to the origin.al seating area. Office[ZbS]came to me again with a paper that had a celJphone

and an email address written on it and asked if t recognized them, I h&d not provided CBP with both. I am assuming they had it from before. I said that I am not going to

confirm al)(! verily tllem. He said so yes? I said I wlll not verily. He left. It was almost 8:25am by now. An airline representative came and asked Wwould be allowed to fty. Another agent said that ii will take a little more time. By 8:30am we were almost sure that we were missing this Hight as well. At that time, Office ~anded over out passports. our boarding passes and let us go. We h.ad to run towards the plane and were happy to learn that they had held i1 for us because of ~delay in issuing us

boatding passes. We were the tast ones to board.

819120153:45 PM
8113120 15 3:03 PM 8113/2015 3:20 PM 812012015 t ;28 PM

TSA000906

(b)(6)

Our flight was from Dublin to JFK. American Airlines 291. Our luggage got booked from Islamabad all .the way to JFK The flight from Dublin was supposed to leave a t I am harassed and intimidated at ports EVERY single time that I

8:55am Ireland time. We arrived at 5:00am and were the first ones there because of the expected delays. Before the counter opened at 5:458m, 1tried to scan my

travel. It is more than a mere 1noonvenience lo me. I feel I am being

passports and use the Kiosk the<e bUt was denied boarding passes. When the counters opened, the alrhne agent tried but was unable to print them for me and my wife. treated as a socood grade citizen. These vio1ations of my civil rights
The supervis°' had to call sec (Security Clearance Ce.nter) at 6~00am to get us "deared~. She was put on extended holds and had to call i t and the sec manager again must stop

al 6:25am because she wasnt getting anywhec-e. At 6:40am they were finally able to print the passes w itli SSSS for me and my wife. We were g~e extra pal down

and swabbing of persons and belooglng beeause of thal by Irelan<! coul\terpart of TSA. Wilen we approaclle<I the pre-clearance, we met officerLLbJal primary. This was

at 7:20am. He inquired about the purpose of our trip, the countries th.at we wore in, what I did for living etc. He showed us pictures of our 9 checked in luggage on a

Ibl ( conveyer belt that was checked in Islamabad and confirmed that they were ours. At 7:25am, he cleared the kids but told me that my wife and I needed to be processed in

the secondary after lhere was some in<lu:ation on his monitor. In secondary, an officer

lftook our case. He maoe complete pllolocopies of my passport as well as my

wifes and 1owards the end my kids passports as well. After a little while, the officer aske a o us to another searching area with an X-ray machioo. We found that they

had already disembarked all 9 of our bags from the airplane and x0 rayed them. They asked and I gave all the keys to them. They opened 2· 3 of them aod inquired about
the conlenl including magnedc files of my son and some bangles and as~e<l If we were carrying any eleel10nic$. We werent. He started asklng queslions about where I

hved and what I did for a living. I answered appropriately. He was very lntetested in where J was In the last 2 years. He started lnquiflng about my wffe a she was a

housewife. I tokt them that she was and that she also helped me with my online business. He started aski:ng about the business and wllat we teach, when I basically

asked why he was mterviewing us? He answered honestly that he has been told that he needs to ask us these questions because of our travel pattern. I basicaUy told

them that we h.ave identified oursefves as US citizens, they have searched our belongings and t have nothing more to add to that. We were sent back to the original

seating area. Officec:a:.3:}ame to me again wrth a paper that had a cell phone and an email address written on it and asked if I recognized them. I had not pro'lided

CSP w ith both. I am assuming they had it from before. I said that I am not g oing lo confirm and verify them. He said so yes? I said I will oot verify. He left. It was almost

8:25.am by now. An airline reptesentative came and asked If would be alk>wed to fly. Another agent said that it will take a ti1tlA more tlme. By 8:30am we were almos1 sure that we were missing thjs flight as well. At that time. Officel'"ii:'\(ianded over our passports, our boarding passes a.nd le t us go. We had to run towards the pla.ne and were happy to team that they had held it for us because of~r delay in issuing us boarding passes. We were the last ones to board.

Closed

p I JJ, f bV f passport ~ arrived In lAX, Los Angeles, on Augusl 16, 2015, traveotng Aslaoa Air, flight OZ201, at 10:30 am. I was selected for secondary

I have not met wlttl an at10<ney yet, but tt>e treatment that I was

screernng.mgh y object to U.S. Customs agentI / 1. '\ / r '\ l otrensive. aggressive tone, practice, and extreme interrogations. I am a law abiding citizen of the United

subiected to seems a violation of my Equal Protection, Due Process,

States. I have served 18 years as an engineer, 10 years as a high school teacher. and have never been accused of SUSP4CfOUS or u~avior I infomiedc:a:3J 1st and 4th Amendment rights.
I I t i..'\ that I had not slept tn two days getting home, lhat twas completely exhausted, and my family was wa~in9 for me In the lobby.L.lb:IL6.J ~uld care less

about how you feel or your pickUP:

ts!• ~ mmediately set the tone by talking to me in an abusive, and djsrespectful mannerl.Lb.JL.6ljlsked me

rve some preliminary questions. I told f 'h\{t:... hat I am a high sciiool teacher. I travel during my school breaks, that I had traveled to tile Philippines. and that I have a

gu1Mend who lives in Manila.

as not satisfied wtth my answer. He wanted me lo aocoy l In delail for every day thal I was tt>ere. I didnl kllow how lo

answer him, or what he \vanted me to say. Whatever I said, he respooded as if I were lying. / 1." / ,..... pulled a small paper tablet out of my backpack. I use it to take

notes, numbers, addresses, and directions white traveling. He bega.n to ask me questions about every entry in the tablet He asked. "'Nho is this person? Where d id yoo

meet him/her? How long have you kllovm him/her? How many time$ di<! yoo see him/her? Are you going to see him/her again? Where ls he/she right n0\-11 Whal are

these directions for? Where were you going? Why did you go there?• I would answer the questions and he would ask met~ same question again and again. On

numerous occasions I said. " This is the fifth time I have answered the question, I will not answer it again: When I didnt give a satisfactory a.nswer. he barked at me in a
aoo more disrespectful abusive manner~ened every single paper in my bag and read rt. Then lie asked me questions about every receipt, every name,

number, and business card, everythlng.l.LhlL6l.J:at on a stool and spent 7 or 8 minutes reading from start to fi nish a poem and a song that I wrote for my girlfriend. Is

this standard procedure? Why would Ile read a poem and a SOllQ I wrote? I carry a copy of my passport. a list o f contacts. and a business card rn a small plastic zip lock
bag when I travel. If I am rendered unconscious, or killed, the authoritie s will find vital information on my person. I have two sets; I keep one in my pocket, and one in my

backpack.~pene<l the plasllc bags, unfolded the copy of my passport, an<l then ttle contaCI list. For some strange reason he believed my contact hst, of all

California numbers. to be some dialx>lic list. He kept asking me who these people were. I kept telling him that they were my eme.rgency contacts, but after being asked six times, I saKS that I would not answer the question again. l~ad spent 10 seconds looking at it. he coukl have easily detected for himselfwhat fs was. After
la aboot 95 minutes of teanng my things apart and interrogating me with mostly the same questions, I said, 'This Is harassment! You are simply harassing me!"I f l-\f,:.

U.S. Customs officer stared hard a t me and replied, "So you want to do something about it? You can fi.nd me a t lhe LA Fitness Gym in Norwalk!.. He then stood glafing at

me, as if to challenge me righ t there and then, Jleft. shaking, and have not slept more than three hours a night since. ls this how a person representing the United States is
supposed to act? Is this hO\v a Customs officer is supposed to tieat a common U.S. Cllizen? Is Inviting a cilizen to his gym to fight approprlale? Afte~nsi:ieeted

my backpack, interrogated me, and paned me down, he unfolded t he two emergency oontact lists and walked over to what I presume was a supervisor, and he then returned with a smile. scanned my passport and began typing something in my etectronic file~id not take the folded copy of my passports. or the plastic zip loc~ bag 10 show \he wpervisor the totahty of circumstances. he took jusl lhe emecgeocy cootact lists. I am very worried about what he typed or di<! to my passport aod
I travel privileges. Wiii / 1_"' / ,..... lbe allowOO to treat other citizens as he did me? and chaUenge them to fist fights at his gym? Why was I treated like a drug smugglet, a
criminal, a terrorist? no reasonable suspicion What di~pe into my efectronic passport portat? Wast put on some kind of watch list? Will I have problems or be subjected lo second searches m the future? Why was~secondary screening 2 of lhe last 3 times tnat l lravele<J abroad?

Closed

812112015 2!11 PM 8121/201510:50 PM,

TSA000907

(b)(6)

I was delayed for a secondary screening for the past two years every lime I enter U.S. The most recent delay happened on August 10th, 2015 at San Jose Airport for more than 2 hours.

Dear OHS Officers, I was delayed fOf a secondary saeening for the Closed past two years every tfme I enter U.S. The most recent delay happened on August 10th, 2015 at San Jose Alrpo<t for more tnan 2 hours. The reason for the delay is I have an arrest record. I was a1rested"" the 12111 day of April 20 12 by Gainesvme Police Department. That was the lime twas studying as a graduate student in University of Florida. tt was caused by misundefstanding from the police officer. So I was released without adjudicated guilty o f any charges from the arrest. And the case record was expunged. This previous incident has caused a great trouble for me every time I reenter U.S. Im currentty working for Apple wittl an H1b VISA. My job title is Lead Automalioo Engineer Im responsible for M lping Apple to manufacture the best product 1n the v.'Ot'ld. And previously I worked for Kawasaki Robotics in Michigan. For my three years working at U.S. • I have been responsible for multiple important tasks. And I have contributed 8 commerci.ali:zed patents to U.S. within these years. The resulted economic gain from my activities are mitUons for the automotive and consumers electronics industry. Since Im currently tesponsible t0< many important fund.ions for Apple in both U.S. and China, I need to travel internationally a lot. The frequency might be more than 2 time each month. In order to expedite the entry process. I want to request OHS officers to review my case and also attached court record documents to grant mo approval for entry without
seconda screenin . Thank you so much! - - - - · - · le loe. 1 Infinite Loo , Mall Sto 122-2TE

During my last trip from Denver to Los Angetes I had to ul\dergo additional screening. I was not able to print my boarding pass from home or on my mobile device. I finally

Ck>sed

got it at ttle airport and at the time of entering security my boarding pass and my passPo<t were Uiken and I was asked to undergo special screening. I almost missed my

flight and got handed a shoot which explained th;;it 1- respectively my name - ended up on a government watch list. I almost missed my flight that day. Im a frequent

I traveler and have a legit E2 visa for the US.
My family and I tried to Uike our first full family vaction to Arizona in oor leased home we plan to purollase

t h\(f;\

I _
from Calgary alberla This entire process ma<le me feel guilly of something, something I Closed

on July 28th 2015 at the sweet grass port of entry. Myself, two kids ages 1 and 2 and ChilOrens father had Intended 10 stay for approx 6 monttls, had over $40 000 in savings for the trip and work documents showing proof of the operations of our construction company in Ganada. My partners brothers, mother and sister also

know I have not dooe wrong. That feeling without actually being able to prov& myself and treated like a prisoner for absolutely no reason

accompanied us for a 2 week vacation and thereafter returning for work a.nd school in Calgary, We had brought our dogs (due to length of stay) and a 5x8 trailer with

has me worried. worried that fOf no apparent reason whatsoever I

electronics and summer rims, other misc things to live for 6 months. I have a home I own, and we rent aoother home, my 10 and my current resiclence was of that of a cannot own and vacation in the US lil<e so many from Canada do. I

hotoo a rent out, the guard was not lnte<ested in ALL my other documents showing we have a second residence, w bank and bins all to p<ove that address as current and realize we are younger then the traditional retirement crews that

true. i feft totally violated that she went through all of our stuff. took everything she felt was negative in our case and teft everything to prove my case for residency and ties migrate here but we have wort<ed so hard to establish a company

10 Canada out of the equation. I have lived in Canada my entire life and only been to the US for periOds of lime no longer then a week at a lime. My goal Is to keep my with crews that are able to quote. and undertake jobs, continuou•IY

established business In Canada and be able to travel within the US as per our regulations of 4-6 months at a time Withou t an immlg~tlon visa as I do not plan to immigrate here illegalty. I strickty wou1d like to come to visit, run our business with our employees in Canada While we are in the US j ust as we do when in Canada,

and with us re.tuming when necessary is not a problem, its a mght
wm away. Its the worry that we.wont be allowed back. that we buy this

through many sooroes I have looked at as a Canadian I do not require to have a visa for the pu:rpose of travel. We do nol earn and income here. "°' do we have to 10 vacation home here and not be a~e to enjoy it. All this hard woi* and
a survive. After sitting in the lobby. and my partner and brothers being In a holding cell for hours we were release and denied entry. our belongings wete all search&d and dreams we had will be taken away be of a hunch and no proof. I want

packed incorrectly, damaged and left no room for our stuff, leaving no room for our dogs to 90 in their kennels and demanding we leave without rearranging to

my case to be looked at by someooe that can give us justice and

accommodate room for our items and dogs. After being turned away we went back to our house and made plans to fly out. flopefully being laced wtlh enough evidence to remove my name from the red flag at sweetgrass.

not have issues but yet again I was stopped, asked to produce lnforrnatlOfl, which I gladly did, once agatn the officer took ONLY what he felt would better his case and

worsen mine. This time I wasnt gofng to Jet this happen, it was me & my 2 infants their grandma and auntie. they told me grandma, auntie and the kids could go but not

me. Fee!lllg totally hopeless and embarrassed infront of others and my family, as I broke into tears I was demanded lo hand over my phone and to take a seat where all 5

of us sat for 4 hoors, missed our lllghl and totally left again with no explanaliOI\. t finally s\eppe<I up, asked for a manager/supeivisiOI\ and tOld 1 will come out when ready,

I had nothing to Soose so we waited, waited and waited some more. After 3 hours of patiently waiting, without a peep, I got up again to ask for a supeivisor, and within 5

m•ns he came out .. which made me believe the first attempt I made to speak with one was bluntly ignored. He asked me questions, I was able to answer, he asked the

officer why he didnt see tllat infonnalion in the submissiOn of my denial and the officer had not ONE word to say. He finally granted me access to lhe US and we were sent

horn<> to catCh flights the following day. I was Issued a b2 v1Sa granting acoess unbl Od 15th as that Is when I have to come back to canada 10 meet with my family doct0<,

attend a court hearing for a traffic ticket. and collect and file information to our aocountant t plan to come back to tile US to extend our stay as planned until February and I

feel like they are going to again give me issues. I feel this assessment of myself and family is completely unfair, and I have more then enough to prove we earn money

wit,hout physically being In Canada. I love the US as a vacation destination. and as our kids arent in school I hope we can live our wishes In owning here and coming 10

and from without going through this process everytime. None of us have a criminal record or any other reason tor dooial.

Despite having TSA Pre I have been unable to print my boarding pass from horne and have had the SSSS-designabon ttlree consecutive times between 8127 and 918. I

have had to unde<go pat downs and disruptive bag sea,ches each time and have almost mlssad my night oo two of those occask>ns. TSA personnel were courl.eous In

Ortando (9/8, flying on AA 1212) and LGA (9/3, fiYing on Delta 2077) but I did not have the best experience in PHL on 8127 (flying on US Airways 1794). Officers were at

times rvde and unwilling to address a few sfmpJe questions I had regarding the process. They also did not inform me that all my electronics would be turned on before

starting the process resulting in me having to undergo the whole pat down and bag $Barch before having to feave lhe security area, r&Charge my iPad and retutn and

repeat the Q.roces~-

•

.

LaploP and hard drives were seized on 12/8/14 before boarding a night to Japan from honolulu. se12ed property have not been retum for 9 monU1s

I am a- frequent traveler for work, and have an upcoming engagement Closed Jn DaJlas that will require flights to and ftom OFW every week.
Closed

812212015 8:07 AM
8124/2015 12:33 PM 9/2120 15 4:58 PM
91812015 8;48 PM 9/9/2015 7:53 PM

TSA000908

(b)(6)

~me isl I •Atn• •I~

i

e

( },\ (/!; \ to know jf I wgu!d hft eligible

t>erman.ent Resident of Canada, ID No. ~ and to apply f<: a yJsato=:gr the United States of America.

Colombian l would like

ctoitipzoeinntIDouNtoth.Cat.Cm"y"'f;.ai;l.h,.e"'r+-...::.;~:.;i.-<-'y'"-m''o"'t:;h-.e:.r-'

N/A

f l-\ I.:::\ l my sister! / 1-\1 .:::\ bnd my daughtej_ (hl.(f}. ~re American Cltfzens. I e-ntered the United States of A

, as a visitor,

visa 6 1 82. I was fearing for my life and fled Colombia. On September 26. 2008, I applied for asyfum. I was represented byAttorney

On December

16, 2008 I had a meeting with the judge and I was referred to Intensive Supervision Appearance Program (ISAP), EJeclronic Monitoring System. On December 15,2010 I

had the hearing and my appllcalion '"'asylum was denied. I was told that I could elthe< appeal the decision or voluntarily depart in the rooowing 30 days. I deeided with my

family to depart. On Jall\Jary 12th, 2011. before departing we had our last appearance with ISAP with th.e purpose of letting them know that we were leaving the country to

go to Canada and wanted to follow tile appropriate procedure for the removal of our electronic monitoring devices and lea\1ng tile United States. Once they removed our

motutorin9 devices, we were never given any papetwork to sign after that. Three (3) day before ol the deadline, I departed from Miami and arrived Two (2) days later at

VIVE LA CASA In Buffalo New York in order leave the United States or America and go to Canada. Unlortunately. Immigration Canada gave me the appointment Two (2)

weeks later. On February 1, 2011, I left the United Stales of America wilh my ramWy. On January 24. 2015 with my wife and 2 of my kids (my daughters) both minors, I

went to the PEACE BRIDGE. NY, POE. We wanted to know how 10 close our case In the USA. I spoke 10 an officer or the primary line and told him that my intenbOn was

to tequest informah<>n about how to close my case not to enter the United States and to ask If we were e-llg:lble to apply for a visa. He started asking questions about why

we were ttiere and requesting that information, we told him that our lawyer had told us to do so. He misunderstood us and kept thinking that we were requesting a visa

there, instead of the consulate and deemed it an illegal entrance attempt. even after we had made it extremely dear that we were not wanting lo enter. He took our

passports and asked us to wait. After some time, Wt :::~:c~m~ tQ&d us to leave all our belOO?lngs and to '°'low h.lm. Aft~r rhat he was referred to a secondary line, to see the officer in charge who also inteiviewed mel (.bl (6) ·{b_( f BP Enf01oement officer Fiie number.I /1 > < c > i s1gma Event:~vent Number.

11...\ IC \ lllle treatment was abusive and coercive. My WI e and I were interviewed separately by this officer. The treatment was extremely rude and we felt

extremely scared. Some questions were asked t epeatedly until I gave the answer they wanted to hear, answers th.at arn NOT true due to fear and feeli(lg like we were
I being pressuced to do so. We were repeatedly called liars. The person signing as witness to thts interview is f b \ ( 6 \ . f b Faro. The officer also said in the inter\fiew

that ICE (U.S. Immigration and Customs Enlorcement) said that we absconded whdl 1s not troe, and I made sure I told him that I did not know why they were saying that.

The olfioor weatened us by saying that they woutd take our children and they would make it so tllat they would be punished and be unable to enter the USA f<Jf 20 years.

We felt bullied, threatened, and incredibly scared. It was a horrible experience. They could send me to federal jail and they would take ;w1ay our children and no one in

Canada would be able to claim them. I wou1d like to know if I am eligible to apply for a visa to the United States of America.

Closed

I was driving from a trip into Canada back to my home in Kalispell. I pulled up lo lhe Border crossing (Port of Entry · Portbill Idaho) on Saturday, 9/29/2015. As I recall,
there was 3 lanes at tile crossing, The rar dghl was closed or blocked as I recall. The center lane had a semi truck parked In it The inside 1ane, closest to the windows

I would expect that something be done aboot this and I would like lo Closed know lhat something is done pursuant to oorrec:Oon of a very $9rioos

had oranges cones In it blocking traff1e. It appeared to me that the lane was closed as Ive seen tile vanous parks, campgrounds, etc around wi th cones blocking the

manner. It Is ver'y seriOtJS, In my opinion, as the American public

closed lanes. It appeared that the center lane was the only lane open so I parked behind the semi truck. Aftef a few minutes a guard/officer came out and was yelling

shooId not be abused. harassed, etc by the Port of Entry staff.

(loud. very orrensive voice) something. He was shauling at me askmg me what they had to do so I could understand wllich lane 10 go through. There was a small sign the

pointed right ror truci<s and left for cars. Given that there was cone$, a semi truck and other things distracting from the sign, It does not soom unusuaJthat I would not see

this little sign. Its not my job to determine what they shoukl do to make it clear as to what lane to go through. I expect that I should be able to pass through the crossing

and be assisted by profess.ionaJ, oourteous agents and not be harassed by same. I dkt talk to another agent who was very professional and oourteous. Also. the

supervtsor was very professional and hefpful and I was appreciative of that butt still have an !ssu& with t.09 abusive age1H. I am sure that you all have cameras as this Is

probably one of the most secure places i.n the US. Accotdingly, you must have cameras and J expect that you can review the tapes.

from 1an 1996 to sept 2005, I llved in the us as a student in f1 s1arus. 1earned a bacnek>rs degree and a mas.ters degree. my last f1 visa was issued June 30, 2003 valid to une 29, 2005 (no. 60218015). it was cancelled without prejudice, when i decided to leave the us without using my opt work permit (because my wife was pregnant and she wanted to return to saudi arabia to have the baby) i was issued a bl/b2 visa in riyadh on february 20. 2006 vahd for 2 years. in apnl 2007, i was traveling to the us for
the annual offshore technology conference (otc) h&td In houston, tx. I was traveUng w;th my colleague bader motlammad a. alabdulkarim. we were both members of a
delegation organized by the us commercial offioe at lhe us consulate in saudi arabia. usually there are about 4().50 saudis at the annual otc. bader and i both encountered the same problem. we new from saudi arabia to amsterdam, then to minneapofis. and we were supposed to fty to houston. at the airport in minnea~is. a dhs officer was
waiting for us when we came off tl\e plane. even before we went through Immigration. this was durtng the time of special registtatton. they separated us and took us each for interrogation. the dhs officer asked for my computer and then accused me of having inappropriate videos (child porn movies) . which was absoCutely oot true! the same lhillQ happened to my colleague. dhs refused to show me any evidence of such videos and, fn fact, they never returned my computer. the dhs officer told me i have 2
oplions: (1) sign a statement saying my computer had the videos and return to saudi arabia immediately, or (2) enler the us and they would prosecute me. after 5 hours ol interrogatioo. under pressure, being threatened with 2 years in prison, i finally said yes to the child pom accusation even though it was not true. given th& anti·arab climate at that time (special registration and guantanamo bay detentions}, i was genuinety frightened that they would lock me away for a crime i did not commit and i wouldnt see my wife Or' child for years. !hey never let me call my family or a lawyer. i could not talk lo anyone or eat anything during Iha! Ume. so lhey ca~led my visa righi there at
the airport In mlnneapolls, and i new back to saudi arabla without participating in the otc. I signed the statement and the visa was cancelled on april 9, 2007 under Ina section 212(a)(2)(a)(i) for "possible moral rurpttude based on laptop contents." the exact same thing happened to my colleague. please believe me, i am a respectable busines$ man with a wHe and children. i never had any child pom videos on my computer! alter lhe incident e>plained above. I applied for a new b1/b2 visa at the us consuJate fn about 201 1. myapplication was denled '"'the same roason - Ina 2 12(aX2)(a)(i). l realize that I signed a statement In 2007 saying that I had Inappropriate videos on my computer, but i hope you will consider the circumstances and realize that i was forced to sign that statement under intense pressure and it wa.s not true. the dhs officer never showed me any evidence of the videos he aocused me or having. he never let me talk to a lawyer or to my family or to anyone. I was genuinety afraid i
would be locked up for years with this alleged crlme used as an excuse toj ustify my arrest. I believe this wa$ a violation or my civil rights. please put yoursellln my shoes, with a wife and child, during the time of special registration and guantanamo bay dete-ntions. and please consid8f what would you do if you were- a man coming from saudi arabi - even if you kllew yoo were innocent? i was forced under threats by the dhs officer to sign tflat statement, but it was never true. since then i have traveled to the Uk, spa.In, switzetla.nd, trance, germany. Italy, austraIla, south korea, russla. seychelles, lebanon, qatar, uae, and bahrain . all without incident. mosuy, i travel for business. and i have solid business relationships in many countries. it woold be mutually beneficial for me to be able to attend the conference in houston, texas on an annual basis
as i did before this incident.

Closed

9/11/2015 2:56 PM
9/21/2015 3:18 PM 9/211201S4:55 PM

TSA000909

(b)(6)

y Report on Delta Airline Plane I am writing concerning my recent trip to the Untted States of America, in which I met with some rather unfortunate circumstances. On ullday June 8, 2014, I boarded a plane with Delta Airline from Lagos Nigeria to Houston, We took off around 11pm, white we were in air I asked one of the crfffl member
f I coold charge my phone battery and she dirac1ed me 10 use !he charging oullet In lhe restroom. I plugged my phone l>attery In lhe hope 10 have enough charge 10 call y reJative on arriva1 in America. Few minutes later, I was approached by two men who identified themselves as onboard security personnel. They askod why was I
rging my phone al the restroom and why was a white tape around it? I told them I needed to ctlarge my pt\one to be able to call my family on arrival and the white tape as 10 hold Ille battery firm to tile cMrge< since tile c~p was broken. I also mentioned tllal I had asked a flight attendant ii I could cnarge my phone. Subsequently, I was sked a few questions about my travelling and both my passport and boarding pass were collected. I answered an their questioos to the best of my ability. Thereafter, I as told for precautionary reasons the plane will have to divert to an airport in Dakar, Senegal. Tiley wanted to be sure the charging device was not a source of any - urity and safety mreal. On arrival in OaMr Senegal, I was led out of the Plane Into lhe waiting hands or Dakar POiicemen who ran all sort of tesl and examination on a to verify ff I was In possession of an explosive or anything that was Illegal but !hey found nothing lmptlca1ing on me. Thereafter, I was Informed I would nol be able to
tinue with the flight to Atlanta and will have to re·book my flight to the United States o f America. I strongty agree that our national security is an important issue and it 'hould never be compromised. However. upon due diligence and very sirict securily screening which I went through coupled with tne tes\imonies of tile security perSOflnel hat nothing lm-plPcating was round on me. I asked why I was left behind In Dakar. When I asked why, I was told this was lo other to avoid any embarrassment and to ssure ttie safety of passengers on flight. Delta airline official report testifies to this. I was immediately approached by a Delta representative and booked into a Hotel (King
ahd Hotel) by her. I was given access to caJI my family members already awaiting my arrival in America. I was re--schedufed for a ftight to Nairobi. and from Nairobi to agos on Kanya Airline. I boarded Iha plane going to Nairobi on Iha nigh! or Monday 91h June 2014; we slopped al an airport In Abidjan 10 drop off soma passengers and !so to pick up others to join us to Nairobi, whicll took several hours. On getting to Nairobi on Tuesday, I missed my flight to Lagos and was told thete was no other flight
o Lagos tile same day and will have lo spend the n19ht in Nairobi, I was stranded. After explaining my ordeal lo a DeUa/KLM representative by my brother. they decided to &schedule me for a night to Houston gotng through Amsterdam. On getting to Amsterdam, I was checked ln at the immigration stand wamng to enter the plane; a lady pproached me for the Department of States and cancelled my Visa. She asked me to return to Lagos alld contact the embassy for further explanations. I am a Christian nd a responsible child of a Semor Pastor in the Redeemed Christia11 Church of God in Nigeria. I have never and will never do anything to jeopardize the safety of fettow um.an beings like me.

Closed

will amva to the USA on tile Tuesday 291h or Seplamber. I go tllara atmosl every year because my wire. who lives wilh me In Santiago, ls from Iha USA, so we go for The box for "Dale of Enlry inlo tho U.S" does not allow me to put a

isiting her family. But the last two times that I went, the officers of Customs and Border Protection sant me to a room, where I had to wait aimost 5 hours. While there 1do future date 09/29/2015. it sends me an "Invalid Date• message, so I

ot receive much information of wtiy I do have to wait there. For my wife pa.rents it is also frustrating since they do not receive any information at all, and I am not allowed

I o use any kind of electronic device, so I can not make phone calls, sand sms or emails, to lot them know that I wlll be delayed. After this rwo times of gathering

nformation it seems that my probtom is that another person woo. has the same name lhan mel ~1t~)

has problems for entoring in the USA so the officers

as to be sure that I am another person. for this they have lo wait fOf an answer from Washington w IC ~es about 5 hours. I would like to ask you if is there something

am trying with a past date just for sending this form

hat I c~an do In ~dva~ in order to ceduce.\11al lime. Best reg•rds have traveled for years all over the world. I have came in and out wilhoutincident untiJ this summer. I am a traveling RN currently working in Texas. A friend that I metoo I crutse about every 3-4 months. I have been on about 12 cruises

ssignment here in Odessa as~ed me down to his grandfatllers ranch (wlliCh borders !he Rio Grand) We were pulled over on Ille road by border patrol and detained for without incidence. I am wotldng in a border state and have orossed boot an hoor. Theo later we were stopped and detained at the checkpoint outside El Paso. Stopped and detained at crossing in Presidio (went over to have leather wOC'k several times with my latino friends who are US citizens.

one on a saddle for friends grandfather} stopped at crossing and detained twice in El Paso. Thjs 1ast weekend I was preparing to leave the cruise ship and 3 border

a1101 agents knocMd on door and searehed room and had my travel partner and 1standing in the hallway with other passengers passing. They round notlling and asked

I s what we had bough! In MeXlCO? I slated "I-shirts and a wall hanging and medication Iha! I had gotten from a

l b \IC\

!while

n a.n overnight in Puerto vanarta. I started to get a migraine and he gave me a low dose of codtene 80 tablets.When leaving the ship wtien I swiped card to feave ship a
oud alann went off. They detained us until agents arrived with new friends we have made that week gawking at us. Once we co~ected our luggage we were escorted to a

oom and our luggage was searched. The medication I told them aboot earher and had claimed on my sltp was found and the officer said I could be atrest&d and cha!ged

felony. I was surprised because I had been perscribed these medications by a MD and got them from a pharmacy. They seized the medication wflicfl is no big deal. I

ad taken 11 of 80 tabf.ets and had 69 left. He told me this coukl be on my record and I may have trouble getting a job in the foture. He toki me I already had a reoord and

his was just an addition so he really didnt see the big deal. I tolally accep1 that I have a record of misdemeanO(S from my youth. I have been In zero trougblo tor almost 15

ears. I have been sober for 10. t went to college and got my nursing degree and I am helping people today instead of drinking and partying. i am not sure how or if this

ill be an issue without being charged/convicted etc. I claimed them on my declare sheet and was not making an attempt to bring them in under the radar. I know thal this

s a controlled substance and did everything possible to be upfront about this. I would do nothing to Jeapardize my career. I rurthe< would l!ke to know what I did to earn

his sudden interest by border patrol. Do I have an aquaintance that I am not aware of that is up to no good? Did I make a political statement on Facebook that raised

( b)( I I larrn? I had thought this harrassment was over because I occasionally r el ISA pre c, eck. Well the offioers ransacking my suite in front of fellow passengers proved

therwise. Please help me understand what has changed. Respec1ru11y,_

6 ) _my passpOrt number is ( },v i:;\

Closed Closed

am a dentist by professional with high credentials in education and enjoy a respectable tife. I have no criminal history and have a family of two soos and one daughter It is my request to immigration de-partment that please look into the Closed

iving with my wife in Georgia. I am a US resident. a regular tax payer to US government and a frequent flyer to Pakistan to offer my professional services. Whenever I matter and do something to facilitate the people like me. Do you want

ass through the US oustom and border protection at Abu Ohabi airport I always have this problems tllal 1want to bring into your notice. Since tile establishment or this me to change my name just bee<>use or the immigration? That would

acillty there never has been a shlgle time when I have not been stopped for the investigation. All the times same question are asked and the Investigator treat me as if I probably make immtgratlon more suspicious. The only ~ution left
ma criminal. I am searched disgracefully every times, my electronics and valet are taken from me and they make me to wait until tile flight is gone. Once the flight is with me is to change the airline from Etihad to someone else. If I do

•ssed then they return me ihe paSSPort and ask to get the next night. It resutts in ttle disturbanoe of my whole schedule and I have to spend tile whOle night in a

stmple math, in rny re.cent five visits, immigration officer wasted at

lserable condition at the afrport because airline does not o ffer me any hot~. I have become familtar with the Immigration faces and lhey also start rocognlzlng me and I least rwo hours every time with mo. means he or she wast&d ten

ot so famjliar of their question that on this visit I wrote all tile questions that they ask and all the answers that I reply every time alld handed over to the officer. I thought it hours o f the US government that he is paid from the tax payer money.

ill save a lot of time of investigation but it did not work. Officer started asking the same questions toot have beeri answered on the- paper. This time when I inquired the It was all just the repetition that he is probably trained for. If a data

mmlgratlon officer th.at wha1 makes you so suspicious aoout me every lime you guys stop me and Investigate me he replied it Is probably your name.

base of the travelers is maintained and he has a quick access to It, he

can save a k>t of time of his duties and can avoid me from lot of

troubles. Although I am sure that no action will be taken on my

request and your staff In Abu Dhabi would keep on lnves1Jgallng

disgracefully the innocent people like me again and again just to

justify thetr job. but I have no choice other than to bring it into your

notice.

was escorted to secondary inspe<:tiOfl. the officers were stem but friendly until they looked me up on thetr computer. They lhen became very tVde and made me wait Ive been pulled into secondary inspection my last three entries and C5ose<:I

early an hour while they searched my vehlcie - the entry was very quiet that day because It was around noon on a Tuesday, I belleve the officer who went to search my treated 11ke a criminal offender. Ive committed no crimes, Ive done

ehicle went on a long break before !land making my wait an additional 20·30 minutes. Upon returning to my vehicle I found all of my befongings tying in a giant pile in my absolutely nothing illegal, Ive just been returning home from visiting

ruck. bags were upside down and empty.

my girlfriend who lives in 8.C. canada. I do not bring any items with

me aside from my clolhlng or small personal belongings (laptop, !pad,

etc.) Each visit the officers are extremely rude and act like Im a

wanted criminal from another Country

9/2412015 1:24 PM
9125120151:03 PM' 9/2812015 1:56 AM~
0
10/212015 8:25 AM
10/4/2015 10:38 PM

TSA000910

(b)(6)

2218328 • theyve.damaged me my interests and professional continuity onty by negligence, violation of privacy and faJse accusation. I need to clarify this situation ... I cant

let them I punishing me for an offense that n:ever I made. a crime tha1 there was no evkfence that I was going to make at any time. 1f one has no right to use the cellphone

or orhet device In that place, then: Why the offloor if he can read my private coovel'Satlons? t can not refute the false charges th.at he wants to raise agatnst me? I can not

rbV j use those sarpor~<!Mthat ~e agent uses to falsely to aocuso me and tarnish my good name? I do not have the right either to defend myself? In that conversation via

whassap with(

h '\ we never says anything in particular, we were tatking aOOut work, but at no time that someone was offering me a job, much tess that I was

looking for. we Ult a out a way to cotJabOrate as a consuhaol. wh1ch lhis form of work if is allowed in the visa 6 -1 / 6-2 (ol 1f was di&<:ussed In the •alk), but I go back and repeat that never I have spoken of that I will work, nor that anyone were offering me work. Apparently by ignorance of the competent authority, they consider this comment

as a fault, which it never was. since it is not a crime if I thought of something a time ago, this convef'Sation was made a time ago, and I did not remember; for a non·

immigrant profession.al in the US. it is llO fault or Crime to ttiink in a rOle as advl$0r, many people while they- travehng help companies improve ttieif intemal processes; I

own a technology company and it is ooithe< fault nor crime to think about making professional contacts while Im on vacation. I want you to tell me If I have fewer rights

than one offender onty because Im in a border port... the law prohibits remove the cellphone an offender in an arrest, let alone read their conversations without a court

order. I am softwal'e engineer, I neither have wash&d dishes nor have Oleaned noors in my country... my work even in Haiti. Congo Repub'M: or Luanda is extremely

Important and Is worth mo(e than border off'lcer on USA. whicti they are only abusing the people, just because to they 11ke It to plant hatred lowards other cultures of the

world. especially Latinos. also attached receipt of a reservation; you look no more an the money I lost j ust for the wickedness of some border agents. I am a Software

Engineer with much prestige, my job is ITlQre important that the border agent. I prefer to be a software engineer in Guayaquil, Barranquma, Cali, Santo Domingo or

Jakarta, th.at a poor cop in the United States. note: I have attached aJIdocUments where I oould prove who I am, and that was actualJy w~t I was golng to get make fn LA.

Please. dont harm me more than they have done already. you can help me please !!!

Closed

1have been detained at the border entry to the United States on 3 successive oocasions, 01/0312015. 04/18/2015. and 08101/2015. The incident on 01/0312015 was at the I have written letters to Washington state Senators Murray and

Closed

Vancower, 6.C. airpart US CSP ootry into the United States. The incidents on 04/1812015 and 08/01/2015 were both at the Blaine, Washington entry to Ille United SUltes cantwell as well as Commissi0<1er Kerlkowske. I travel to the

CBP. On each occasion my suitcases were checked, my digital camera was vlew&d, my laptop was examined, my cell phone was gone through, my carry on items were Phflippines to visit friends,check on dental labotat0ties. volunteer my

looked through. my pant pockets were emptied and examined, I was interviewed.

dental services to the poor o f the Philippines, and visit my Philippine

girlfriend. On 01/03,2015 I was detained and questioned for over 2

1/2 hours In tile Vancouver B.C. airport and missed my connecting

fl ight to Seattle. I could not find a flight to Seattle until the next day

and decided to rent a car late that night. I was detained and

questioned for a secood time that same day at the Blaine,

Washington US border. I was detaioed and questioned for over an

hour on 04/1812015 at the Blaine. Washington US border. I was

delained and questioned for over 2 hours at the Slatne. Washington

US bordot. I know I am being profiled and what OHS/CSP has

repeatedly been looking fot they did not find and will never find. I

have been repeatedly detained and questioned with negative results.

With the above mentioned 3 return flights from the Phtlipplnes which

resulted in 4 interrogations. Ihave tried to explain my

fru-straliontirrltation when crossing into the US border. I want this

problem (esotved ASAP and stop the harassm&nt as I have another

trip planned in December 2015.

To whom it may conoem: Last yeat I went back to France and after coming back to Los Angeles I was sent to secondary screening. This year t got married a.net wenl to Bora Bora for my honey moon. After returnillg with my wife (who is a US citizen) the global entry machine drew an X and the CBP officer sent me to secondary screening again This time I was in that room for 3 hours! Although I have 9Jobal entry they sbll made me wait for 3 hours and Uien gave my passport back and said I could go. That is s.impty unacceptable. My wife in the mea1lllme was outside Inquiring about my status. The answetS she was given by a CBP officer were atso unacceptable. She was
told that I was a criminal1 she was told that this was going to happen evorytime we traveEled, she was even told that we should n<>t trave1 together again!! Both our civil rights have been violated because I was not supposed to be held for 3 hours when I have global entry, that treatment was simply abusive. Moreover Iler cMI rights have beoo VIOiated because of the coercive behavior of that border patrol officer who was with her outside. In addltkln. my privacy has been violated because a government agent (border patrol officer) has inappropriately shared my personal information with my wife. He decided to scare her with information that was simply false. Even stating
f {hV h f ) that I may never come out of that room and that they will send me back to France. She was even told that cameras were looking at her and that her waiti"'9: for~ t~~
for hours would lo<JI< suspiciOus!l I am simply outraged by U><s traveling expenence and I am looking forward to clear this matter once and for all. Rega<ds,
fitt rzi3]1woukt Oke to ask what sort of sworn federaJ officer wooJd bellave in such an unprofessionaJ ma.nner. I may be a French citizen and you may look down upon us
my wife is a US citizen and she deserved better than being treated in such a disrespectful and unpro fessional way.

Ctosed

I am a U.S. Citizen, American born. artd have traveled and do travel quite frequently, There has been more than one incident since March 2015 where I get stopped
atroost evecy single time fo( secondary measures when coming back to the U.S. except a teoonection of 1 time. That ooe lime I wasnt, the office( lnfotmed me It might
have been due to my name being so common. I am a frequent traveler. and even more so now since I just took up a job offet in s rngapore. As you can imagine, this is an
inconvenience as I have had no issues in the past whatsoever, especially when I studied abroad in London and Dubai. In March 2015, coming from MIA to GCM I had my
personal itAms searched and detained Including my laptop, call phone. cards (credit. debit, gift), etc. I gave my passwa<ds to my elec1ronics and asked many times wtlat was goillQ on without any feedback other than answering inteftogatories. This caused havoc because of surprise plans with a minor coming to the trip on a separate flight, not knowing where to go intematiooally. since we missed our flight. This was the first time I ever encountered something ll:ke tflis and was bewildered at the circomstances not~nowing what was going on. Coming back from GCM 10 IAH, I was searehed again. In June 2015, LIS to EWR, searehed and my interview for Gtobal Entry was retracted; PVR, SIN to IAH. searched. and I think this had the one time Iwasnt in one of these trips. In July 2015, COG to lAH, seatched. In August 2015, SIN to IAH searched. In September 2015, SIN to IAH searched where phone and laptop were detained · I was given back my items in the following days. I am hoping this gets resotved immediately. a$ I am repeatedly referred and go through seoondary screening, which takes time. especla11y traveling overseas with my 8 year old son and 1feel my rights have beeo vk>lated in numerous ways because of the aforementioned. Please help ease this situatiOn. Thank you so much for your time and efforts. ft ;s much a()PfeclateOI On October 5, 20151 attempted to enter the U.S. as a lawful permanent resident. However, I was sent to immigration seoolldary inspection "again'' due to a OHS record related to an immigration withdrawal at the Honolulu, HI port-of-entry in December 201 1. Since the withdrawal, I have been legally admitted as a J1 (November 2012), beoo paroled (June 2015) and legally admilled as a returning lawful permanent resident During my October 5, 2015 entry I presented my Alien Resldenl Card for admission. yet was stm sent to immigration secondary. The questions are always the same. • ttave you ever illegally accepted work in the U.S.?" I am a lawful permanent resident now. I should no longer be questioned about my right to be in>remain. or aocept wo~ in the U.S. The primary inspector should know the differeoce between a
non-imrnigreint and resident alien, as weU as when a record is no longer relevant to the apphcant for admission. On October 5, 2015. t waited for 3-hoors in immigration secondary only to be told, everything was all right and to file a "request for redress• with OHS TRIP. Ridiculous. Furthermore. the contract security in the immigration secondary area was rude, unprofessioMI and threatened me and other passengers for simply looking at our efectronjc devioes. I respectfully request that any/all OHS records related to my withdrawal in 201 1 be deieted or modifted to ensure an accurate understanding of my current frnmigralion $latu$ be avaltable to 1tle primary
' - -= = =- - ' lflsoector to avoid unnece.ssarv delavs Jn secondarv.

Ck>sed Closed

10/5/20154:44 PM 10/1212015 12:13 AM
10/131201512.29 PM 10/ 1312015 6:05 PM 10/14/201 5 5:14 AM

TSA000911

(b)(6)

Last year a friend and I were travelling overseas. Our flight connection was from Ottawa (Canada) to Detroit USA to Paris France, a.nd finally the destination Turkey. As i I have a few things i would like to mention. First thing is i have NO Closed

was passing the scree11ing, a US Hom.eland Security Officer took my fingerprints and a picture (which i found odd), folk>wed by dfrecting me to a room rather than the

criminal record. I have a clean reoord in Canada. and have no

plane. Shortly after that my friend and I were separated into two different roon'ls. The officer began questionir.g me as to wtiy i am travelling to Turtcey. I told the officer 1 problem provfl\g it. I am NOT a supporter of terrorism, and i have NO noticed a great deal ontine for a bundle to go to Turkey, the ticket was all inclusive. at a 5 star hotel a.nd all sons of events within the hotel as well such as a night club. Theconnection to radicaJs. I am a full-time working Canadian, I still live at

officer proceeded with asking me about my personal lrfe, suctl as where i work, if i go to scliool etc etc. I answered all of his questions without a problem. He then

home with my parents and tile US lias ZERO reason to be concerned

searched my bag and had me pack ii back. Sh0f1ly after thal he asked fO< the passCO<le 10my cellular deviee. soi wrole It down for him He tolll me he will searell my about me. My righlS have been violate<! not just as a Canadian

phooe and come back to me when he is fi nished. I went back outside into tile room. After beHlg held for appfoximately 3 hours, the offic.er came to me with my bek>ngir>gs Citizen, but as a human.

(passport. boarding ticket. cellphone, etc etc.) and told us that we had missed our flights, therefore we would llave to rebook our fltghts for the following day as there are
no more flights for ll>e n19h1. I ha<J no Issues with that although I was fairly uJ)$el wily we missed our flight in the r.,,.t place. The next day we came back lo lhe Ottawa

al.rpol1, at the check in desk, a lady scanned my passport. and had told me that I am inadmissible 10 enter the US. So I asked her why, at1d she ditected me to a phooe

where i can speak to the US Customs. I followed hef instructions and djd that, but when they picked up the phone i explained my situation and they said they can.not help

me because they cant verify who !hey are spea~ing 10 over the phone. I have been inadmissible 10 enler lhe slates ever since then. I had bQoked a ticket 10 go ba<:k home

to visit my family on Septe-mber 25th, 2015, and I got denied boatding due to the plane ovetflying Iha US. I had missed my flight, and have oot even left the country due to

Pthleaat se find below the exact details of what acb.Jally transpired on 25th September, 2015 at tile Detroit Metro Airport between myself and Officer~ ( b)( for which I

Closed

seriously seek proper redress. My travel records 10 the Uniled Srales have been very good. The first lime t visited the United Slates was in 200 a s a~ for 21 days.

The second lime, I sraye<J for 18 days. The thirdJ~:~ry•d for 13 days. Tho founh time, I srayed fot 14 days. so !his was actually my finh dme In rhe Uniled Stares and

I intended to stay for 22 days. I furnished officer {h ) with the address and telephone number of my host She searched my hand bags and these are the items she

found inter aJia A KlM air1ine return tioket for 17

r 2015 A letter from my Ooclor to KLM Airtines. stating that I was very frt to travel. The letter aJso stated my due

date ie

, 2015 A cash amount of $1,500 and two ATM cards for Wens Fargo Bank and. SarclAys BMk Calcium and Vtramln supplomenrs, Lip gloss, a pen, ere.

j Y,;,1;i Office (h) ( told me the mooey I had with me was not eoough. I also told her that sioce I had mooey in my Wells Fargo and Barclays Bank accounts, there was no

need trave 1ng with a lot of ca.sh wtien I oould always cash money with my ATM cards in the Urnted States. I also told her that I wanted to

one stroUer and car

seat, an electric breasl pump. a sophte teetrung toy and some elotne.s tot my baby and also get some rest bef0te retuming to Ghana. Office

seized my 2 phones

and Samsung tablet. She wen t through all my messages. whatsapp, telegram, Viber, line. tango, fac.ebook, pictures and my yahoo mail for over two hours and she did not find anything. Officer ~aced a telephone call to my host and spoke to him in my presence. She asked my host what will happen when the baby decides to come

early. My host •ssured her that if lhal should happen. he and my husband •re well capable of lak~ · r of tho b<ll. Otherwise, all things being •qual, I will teave the
United States for Ghana on 17th Octobef. 2015. Based on these facts, I wish to state that Officer ( h )( did not have anyevidence or proof what so ever to determine

that I was going to become a watd of the government. She only saw a vulnerable pregnant woman 1 e me and decided to pick on me. That, I must say is against my

human rights. OfficerUhlZ:Jook my 10 finger prints and a smug shollpeture of me. I did nol do anything wrong. Why did she do that to me? I was tired from the long

nigh!, I was hungry with swoll•n reer and totally confused as to whal she was dotng. She just took advantage of me In my pregnanl srare or mind. Why was she so mean 10

a pregnant woman? I believe I was unfairly detained and denied entry into the United States because I am pregnant. She forced me to sign tile witl'K:lrawal of appHcation

form. She eancetl&<! my 5 years visa •nd sen• me on lhe next flight back to Ghana. I humbly seek proper redress. I wanr my rec0<ds/informati011 corrected in Ille OHS

system. t want my 5 year visa which she cancelled restored for me. I seriously believe that the OHS strives to ensure that Its processes treat travelers fatrty and etficlen1ly

but in this case. Officer[(h)(]was not professional at1d courteous in dealing with me. God bless America, The land of the free and the home of the brave. Thank you.

When I travel out of the US I am referred to secondary search every lime since an incident crossing the border from MexK;o at Progresso TX. I carried and claimed prescription medication I purchased from Mexico and a portion of the medication was confiscated. I dld not ha.ve more than allowed and I cla!med the actual pill count (120), however the boxes cootaining the pills read each box contained 4 tablets and each actually contained 12. Etght tablets were coofiscated out of each box and I was allowed to enter the US with 4 tablets per box. The manager first stated I failed to deciare but I told him I clearly stated I had 120 pills. I also had a presori.ption for the medicine 911d I dldnl excee<l the number of pills allowed to b<ing iolo the US. He lhen Slaled I wouldnl be charged bu! I was nol allowe<J lo double stuff boxes. t exptaine<J that is how I purchased them from the pharmacy. I was not fined or charged but they did take 80 tablets from my possession. My wife and I travel out of the US several times a year for vacation and our entire travel party have been subject to extensive secondary searches each time we retum to the US. Weve missed connecting flights and have had greal difficulty traveling beeause or these d•lays. t have• clean criminal hislory and own several t><Jslnesses in the US and work as a consultant for Defense Conttactors fequirlng extra security clearance and have never had an Issue. Any assistance on how I can do whatever needed to a.void this constant security delay would b.e oreatly aooteciated.,.. On April 2, 2015 I was questioned by an offioer and during the questioning the made remarks as to how little time I had flown in flight schooJ even after I expfained that weatnet conditions had been wlfavorable for any beginner. I was kept in th& questioning atea fOf about 12 hours. They confiscated my belongings such as my phones and tablels

C&osed Cfosed

10/161201 5 5:33 PM 10/24/2015 6:01 AM
10/2612015 4 ;54 PM' 10/27/2015 10:40 AM'

I !raveled to Ausiria and Turl<ey ov•r the summer to conduct resear<:h as part of my graduate sl\Jdies. I am a PhD studenl in lhe department of 9rt his10<y and archaeOlogy
at Columbia UnfvetSity. I have travefed to Tuttcey In the past to work on an archaeological excavation and to visit me museums in Istanbul. I am also a member o f the global entry pfogram. On my way home from Turkey I was unable to check in for my fltghts onlinelreceive a boarding pass. My flight home connected through Toronto. where I was pulled aside at customs for an inteiview and hand search of my luggage. My boardillQ pass and passport were taken during t~s interview process. This took atmost an hour. at which point I had to hustle to try and make my flight. When ttying to go through security I was agaffl subjected 10 extra pat downs and ha1ld searches, and had to tum on all electronics. Ultimately I missed my flight back to New YOik because of this hassle. Last month I traveled to New Mextco to visit a friend and had a
simi1ar experience. t was unable to cfleck in to my flight ahead of time. and once again endured extra security screenings including a full body pat down and hand searcti
of my bags. asking me to tum on all of my electtonl(s. The staff at JFK referred to me as a i-iouse guest• and complained to one anothet about who was to take cafe of tho various parts of my extra screening. The same ptocess occurred on my ftight home. I was also held up at the gate on my way home, because after this whole process. it seems tti.at someone from the security staff forgot to sign my boarding card. After a series of calls were made I was eventually let onto the plane. I am traveling to Chieago this weekend°" a differenl airtine, and slitt am unable 10 cheek in ontine. I Imagine I will be subjected to the same s~uriry processes. My llmiled res•arch lnlo this shows that many American travelers to Turkey have been subject to similar issues. All of OtJf boarding passes are flagged SSSS. As I mentioned, I am a graduate
student studying the art and archaeoJogy of the ancient near east, hence my previous travels to Turkey. I am also a member o f the global entry program, so why I am continually Ragg&<! puu!es me. II is a major inconvenience •nd I would t>ope to fix ii soon.

Closed

10/30/2015 6:35 PM'

EverysingJe time I fly I am subjecl to special security screening. I am not able to get a boarding pass in advance of arriving at the airport, wflen I do get my boarding pass I was previovsty a chief of staff in the United States Senate-with

Closed

11/312015 12:59 PM

it has the letters SSSS on it, and I am dented my TSA pre-check and my Global Entry, forced to go through the traditional rather than expedited security line. and all of my Secret Security Clearance. I pose absolutety no threat to the United

bags are subjected to fully unpacki~. sweeping, re-screening; alJ of my etecttonics are requked to be turned on; I am subjected to a full body pat down. This has oocufr&d States. and have been extremety forthcoming with my information

on 5 separate legs all in a row since I traveled to Turkey this summer. It is surely not •random• • Im clearly being targeted. I almost missed a fflght the first time it

about when and how I travel and my activities, bom in my apptication

happened, a.nd sobsequently am forced to get to tile airpor1 2 hours in advanoe. Each time the screening has taken an inordinate amount of time. and of course, has

for Security Q earance - which was granted -·and in applying for

produced no evidence that I pose any threat.

Global Entry. I am hopeful I win no longer be a target for additional

screening. I travel frequently for work and personaJ reasons alld find

this addrtional screening inefficient and a waste of your agents (and

lovn•~~r~~~~~~~~~~~~~~~~~~~~~~~~~~~~~--'

TSA000912

(b)(6)

I was returning· home to see my family after working for the Department of State for five months. After arriving in Dubai from Abha, Saudi Arabia. I was told that I would I have no idea why I have to go through so much security screening have to clear customs to go out of the airport and return to the airport through the rront entrance to receive my boarding pass. I couJd not get a boarding pass through my at the airport, but it is getting quite old. co1lnectln9 flight lrlside the 1ermjnat. I had to wait In a long line to cleat customs aoo go to the United ticket counter at tt'le main entrance of the airport. The ticket agent had oo idea why she couldnt print my pass and called United in the U.S. I was asked if I had a Redress number so I gave them my Redress number. I made sure to put my Redress and Known Traveler Number on my flight reservation before my ftight. When entering Washington, I was pulled aside by CSP in front of everyone on the night, raising stares from evetyone. I was detained for four hours and missed my connecting night to San Antonio. The agents took my laptop and cellphones to another room and I was asked what the password to my SIM card was. As I was boarding my connecting ftight, I was told by the gate agent that I had to go through TSA security. We walked as fast as I can to go through TSA security and got on the plane just as they were dosing the cabin door. Returning to my job as a U.S. government contractor in Saudi Arabia. Iwent through Secondary Security Screening Selection at San Antonio airport and was also Interviewed by CSP. Upa.n arriving in Houston I was again apptoached by CBP and was also directed to go through TSA security SCfeening once again before boarding my connecting flight to Frankfurt. In Frankfurt. the gate agent had to call somebody before I could board my connecting flight to Jeddah.

Closed

This is the second time in a row that I return to the US and be held by customs. I am a US citizen with a past record. I feel this as why t am being held up every time.

Closed

Be<:ause ol lhis I reel I am being PREJUDICED against. The CBPO whO del<ljned my electronics !ticked me into goving up my passwords lo my laptOP and oetl phone. He

told me Illa! if I willingly gave It to him that lhey wO<Jld check ft right tllen and there. Instead right after I gave him my lnfonnalloo he thoo sai<I he was going to detain them

an. He knew that I was tired and had to catch another flight Which is why I wanted to get tile search <:Ner with immediateJy. Now my personal be1ongjng are being held

somewhere In Tampa alld I dont know if Ill ever get them back or in work,mg condition &gain. My mother works (or Customs here in Miami and she does not think this is

right either. There methods and procedures were verv <1.uestlQna.ble,prejudlced and coercive.

Any time I am entering US, Jam detained and asked to go for extra screening. Because I was only denied entry on Peace bridge. as at that time my Call&dian Visa was I work as Test engineer in Canada for hand held devices. I have

Cklsed

aboot lo expire and Officer thOught d I enter US I will not come back. Now I have a full time job and Canadian w0<k permit which should be used as proof I will be coming hOme in Canada but my extended family in New York Hoghtand, and

back.

any time I cross bol'det I have to waste 2-4 hours for extra 2-3

I am a full-time student here in United States with a valid f1 Visa. I am in full compliance of my F1 Visa. I left US to travel back to Taiwan on January 18, 2015 to spend
Chine<;e New Years with my family When I retume<I to the us (LAX entry,) I was detained by customs at LAX airpo<l !0< over 7 hoors. They bodied seareh me, finge<

questions on wtiy I am entering. I am a legal ruU·lime student with F1 Vtsa status in US. I would like to Ck>sed
resotve any issues so the next tirne I travel out of US and' re1urn, I

printed me, took away my personal belongings witllout permission incltJding going through my personat information on my cellphones. Custom agents even threaten me would not be detained for such a prolong period o f time. I woutd like

that they would send me back to Tah\-an. I have been property enrolled in school and have never worked in US. I have fulfilled and been compliant with aYthe

I'(~\("j and resolve any issues witll CBP. Thank you~

requirements of my F1 visa. I would tlke 10 inquire as to why I was detained for over 1 hours and would like cOJYect any concerns so that th$ will not happen again.

Over the past few years, Ive been chosen almost every time Ive traveted few some kind of extra screening, whether suitcase check or explosives check. The worst time I have traveled internationally, but not that much, so am genuinely Ck>sed

pl'IOf' to this last trip was leavfng Chicago y6ears ago (but I no longer have that fhghl nformatloo) where I was chosen fa< an explostves check, moved on to my gate, and confused here. While I was kind of getting used to this. since It ends

then approached by 2 agents telling me I was ra.ndomty chosen for a suitcase check. Last week, on Nov 8, 2015, I was nyin9 stand-by. approached check in counter,

up being not too big of a deal, and onty once did it feel a bit ridiculous

answered questions, and tofd I was randomty setecied for extra security check. There was a misunderstandfng at the flightgate where my name was caned. I was told by (the Ct)icago trip years ago). this last trip trying to leave Barcelona felt

one person lo get inlo one line, I got Into that hne, tllen was told by aoolher person to go back to 0<iginat person, and 11\at pe<son was shocked I was shll there be<:ause a bit aggressive and tm, along with my Mom wllo was with me the

apparently, I was supposed to have been escorted to another part for the security chock. I was finally escorted, waited, and was then called to a pa.rt where they put my entire time this is all happening, a bit worried and just want to confirm

luggage through an X Ray again, took out every single item of my belongings1 I had to tum on my laptop, tablet and phone. and I also received a pat down. I was sent back to sit Oown in their area and tllen escorted baek to the area where my Mom was seated. I then went to tl1e bathroom, came back and one ofthe guys wtio had

theres nothing weird going on with my passport. This all felt much
more ~nous than before, and Im officially a ba m0<e alarmed. But

escorted me to the security ch&Ck was confused to see me walking around and he said I was supposed to ooly stay In line to board to plane, which no one told me, so I everyone was very nice. I am very understandiog of the need for

had to go through the extra security process again (he did apologize for wfloeve-r dfdnt escort me aO the way to the line to board the plane). When I was finally alklwed to security measures. BUT this trip threw me a for a loop and 3

board tile plane, righl before boarding, 1was called back by an agent because tlley needed 10 scan my passpoi1. When all was welt, I bOar<led. When 11ande<1 in Miami, 1 patdowns, and multiple Instances or questioning and needing to be

went to the computer Jn cus1oms wtlere you flll out questioos and get )'Olli' picture taken. My picture receipt printed with an X on it, so I had to go for oxlra questions with a escort&d has me very, very concerood, since I very much Mjoy

customs agent. Being standby, we didnt get a seat that evening on a flight from Miami to Phoenix, so I left the airport with my Mom, and came back first thing the next traveting!

morning. When I reached the agent that takes your passport before security, I was again flagged and he called an agent that escorted me through security. gave me a pal-

down, white two agents looked tllrough every Item In my bags. I asked tile agent (and she was very nice) why this kept happening, and sh<>said stie dldnt know, bul Iha! I

could contact you.

I traveled out of the country to Cancun, Mexico and upon my return 11/19/15 1was subjected to a situation that I am requesting answers to. I arrived in Denver and was cleared thr:u Customs.Border Control and lmm~ration. Upon reaching the TSA agent I was toJd my boarding pass was flagged and I would need additional screening. It was at this point I felt I was detained ror an u11<easonable tengtll or lime. It be<:ame very apparent that there wa$ something wrong I was repeatedly told the agent did not know why but that I was being treated as "special". During the process of being treated as "special" I feel I was subjected to intense search of my personal belongings and
my physical body without explanation beyond being "special". During the x4 ray of my purse, suitcase and electronics I was separated from these items which exposed my
pur<;e and personal belongings lo possible tl1eft. There was clearly more concern for the "special" tteatmenL I continued to be detained after repeated requests by a supervising agent whO held my passport and boarding pass hostage for a female agent, one finall)i came to cooduct the search. This agent was thorough aoo r<>spectlul. She was doing her job. but again there was no explanation giveri as to why I was going through this procedure. To say my rights were violated will most likely be
dismissed. I completely disagree and require an explanation. I understand and appreeiate the need that exlsts in the world to screen carefully. What I completely disagree
with Is the lack of answe<s to my questloos. The experience at the security check point In the Denver airport was appalling and very upsetting. I was detained much longer than seemed reasonabte during which time I was not given any explanation or justification for the search. Being treated as "special" by TSA is not an experience I wish to
repeat. I am requesting answers why I was given "speciar' treatment and what is necessary to ensure this does not happen again

Closed

Every Ume t go through seeunty at an airport I am searelled. I have two a111ficlal knees. I have tried to give them a card from my doctor but they tell me it doesnt matter. I am a 71 yearotd grandmother I dont think I look like a lerrorisL This Closed

They stick their hands down my pants and touch my breasts. I have evon been told not to breathe on them. In Italy when I told them about my knees they simply used a is very embarrassing and stressful.

hand held device over my knees and sent me on my way. I have severe arthritis in my hands. When I use the mobal Entry kiosk I get the big red X saying my fingerprints

I Ha!r"etnhtevra~.liBdyanmdistthaekne

I have to stand in the r&!'.lu1ar
I put-on- my a-pplication i had

imm!gration line. a criminal r&eo<d.

I

dont.

PJeaso

hetp

me

teflshed

appllcation.

I

had

an

issue

when

I

was

underage.

Kind

rega<ds l

(b)

1made a mistake on my esta application. My laptop had it open twice Ck>sed

and submitted an application with yes to the first question and yes to

drug charges. I have neither. I am unable to optaion a visa in time

due to a death in my family work eommitmetits arid flying intefState to

get a non migrent visa. Simply isnt an option. I can prove I have no

criminal or drug convictions. I also had pnomnia which I no longer

nave. I was advised as ciceumstances are different abd I no longer

have a medical oonditlon that I shoutd be granted tge waive<. I fly to la

Houston then south America. Thts is my 31st birthday trip. Please

contact me urentty.

111312015 4:59 PMI
11151201511:10 PM 111712015 2:42 PM 111812015 7;5g PM
111171201510:55 PM
1112012015 3: 19 PM
0
11/231201512:26 PM
0
1112412015 6:02 AM

TSA000913

(b)(6)

In (approximately) 2004, I was coming back from Spain, and I was delayed eotry into the United States. Since then, I have traveled to Thailand (no issue) a.nd nationaUy (Maine). and have not had an issue. However, since the recent incident in Paris, it ha'S made me question die prior inekfent in lieu of future nationat and international tra\lel.

I was originally pulled aside in 2002 (in LAX) returning from a

Closed

cOf'lference when I was informed there was a contaminate on my

company Issued laptop. I Informed the TSA that I worked at a

community medjcal health center (Ryan Center) and the company

issued laptop was a shared device for the entire oenter used by

doctors. social workers. case manager. etc. It was later deemed Iha!

doctors handling the laptop probably transferred contam.inatos from

med~ation to laptop. I was able to eventually fly on the intended flight

with the laptop, however I believe the 1wo issues may be 00<1nected. I

havent had an Issue slnc.&2004, but I want to receive OHS

confirmation that as is well. Thank you f0< your time and attention.

I fly quite frequently. Just recendy tam not able to check in on my mobile device nor am I able to print my boarding pass. The agent always has to call someone to clear me. One of the agent told me that there is some conf\Jsion with my name and I should apply for a redress number.
Upon an1vln9 In the U.S. at Los Angeles International airport, all of my electronic devices and ceY phones were seized and laken to anothet ama in customs and I was forced to teveal passwords.

I fly quite frequently, Just recently I am not able to check m on my mobile deviee nor am I able to ptint my boarding pass. The agent always has to call someone to clear me. One of the agent told me that there is some confosK>n with my name and I should apply for a redress nymber

Closed CloS<ld

I have had SSSS on all my boarding passes domestic and intemationaJ recently and in some airport they took very long time and look some of my electronics away.

I have been ln US for almost 24 years, US citizen and practicing

physician in Califom1a. I travel intemationally including to Pakistan

and Afghanlstan. My wife is from Pakistan and I was bom in

Afghanistan and still have property and family there.

I arrived at around 11 Interrogation. As soon

am as

local time. I sat down

I I

was was

t•a~ke1 !nS

to
eti

reception area waiting
01 Moo at •Jl my visit

to be intesviewed, accordiog 10 their

rTecwoo1dosff.icI etoraldwthi tehmbatdhgeepunrapmoessel~ f ' b l<>lnsldl

f~ f b ' 7 lncadumecyt

me in a room graduation at

for

northwood university alld then visit my fiance . t h\(h \ _o spend chrismas, new years and her birthday on the 2 january 2016. I showed them my travel tickets,

My documents which includes my tickets, statements taken from me was flOt returned.

addresses were l would stay during my visit inciuding my hotel reservation I made ror my stay at mkhfgan for ttle graduation on the 19 december 2015. My personal and

work pnone was seize and access requested whicli I duly gave lo them <ocluding my l~as called in again for the se00<1<1 lime and question about my inlention or

working iJlegally in california as a cab driver. Apparently J had a text oon\18rsation withl.Lhl.Jsaying until she file for me as a fiance twill visit her more often as she is

trying to get pregnant. One option is for me to engage in a sett employed job for example a cab driver job wh ich will afford me more time to visit her without risking loosing

my currentJOb. I was Shouted at and threatened expulsion fOJ five years. I told them thjs text message is about me working 9$ a cab driver in IOndon and not in cahfornia

as they suggest. I was also accused of boon lhe owner of a cab company and I Intend running one In the states. I wm noa want to reave my permanent job in the uk with a

saJary of twenty five thousand pound per annum and work illegally, whlle 1have the privileged of my fiance applying for me to live legally ID the usa. I showed them my

university graduatKin letter, my retume<S lic:kets alld host of other d0ooment$ to ptove I have- every intention of returnillg t_o the uk as a britl$h citizen. I had an apptove

holiday request from my curent employer wtilch Is a permanent position, I h.ad my daughter who t was Intending to travel wtth so that she can witooss my life Jong dream of

gradautiing but the mum wflo I am seperated with, refused closed to the time of my trip. She prefer to spend time in london for cilrismas with my daughetr. Thus I made

the trip alone for the purpose intended and to return back to work on the 10 january 2016. I was later aocused of not having enough fund to sponsor my trip.This I foolld

lntlm;ctattng as I have rout hundred dollars, eigh~ hundred pounds worth of credit card, a debit card with five hundted pounds and a saving account o f four thousand aoo

five hundred pounds. In addition to my fi nace to fund my trip my fiance is a nurse and have just bought her house. She is in good financial standing to look after me while I

am visiting her. I have no criminal records. I had two failed visa application one with my sierra leone passport and ooe failed esta which I dint know I should make on my

brltiSh passp0t1as 1009 as I had ooe failed visa application. I went on the made another application through the embassy which was suoossful. I planned my nip in two fotd

one to attend my graduation and visit neama b&reteh ifl catifomia. I have no intention whatsoev&f to livo and work illegalty in the usa. I was denied the opportunity to speak

to a british consular officer and all of my contact in the states and back in the uk.

Closed Closed

I Ove and wotk overseas in intemational development (for past 12 years) and retum to the US for home leave once per year or every 2 years. My most recent visit was

from November 19 - Oe<:ember 19, 2016. I was questioned prior lo boarding a Hight from Oolla, Qatar lo Washioglon Dulles (IAD) on November 19th by a US TSNCBP

office1 and then upon arrival"' the US was also screened again by CBP.1 uoderstan<I that the reason is likely because of rny residence arid travel overseas and the agent

handled the inquiry weJI. However, during my home stay J traveled on holiday with my family (wife, children aged 3 & 5, and mother} to Mexico. We left the US on

November 29, 2015 from Dulles Airport. Both me and my wife (Anca 0. King) were subject to additional secudty screenjng (the · ssSS" printed on our boarding passes).

The screening took appl(lximately 1 hOur and my ci111dr9<1 and mother had lo wail for us. There were no problems and we passed the sereeniog. 1assumed lhal we had simply boon selected at random but when we next &&ft the United States oo December 19th, 2015 fa< r$tllrn to our current home. in Myanmar. we (me, wife and chikfren

aged 3 and 5) were again subjected to enhanced security screening. In this instance the extra scteening took over 2 hoors and my young chiJdren were subj ect to a very

loog waitduring the process. Fur1hermore, at the end of the sereentog, my wifes laptop comµ<Jter would not power on due to Ille baUe•y having died and her power cord

stopped wotklng while we were on vacatioo. At this point TSA agents told us that because the laptop would not power on we would ha\fe to abandon the laptop or check 1t

into a checked bag. I found this to be an unacceptable risk lo our privacy given the sensitive nature of information contained in the laptop and the TSA officers were

deliberately placing our jdrmmte& R§ risk , r identity ~ugh abandonment of the laptop or the the Potential for theft of the laptop from within a checked bag. The supervistog office< wasl ( h \(i<;\ _(badge# l.Lilljtitle: Transportation Socurity Mai>ager) and his allilude was unpleasant and condescending, showing no

concern for our pri\lacy nor right to privacy as US Citizens under the Constitution. He was unreasonable and refused to teU u:s why wo couJd not continue throogh security

even after a 2 hour process Cleared all of our other belongings (tor a second time fn 3 weeks!). He refused to accept responsibility for any risk to our right to privacy and

the security of petsonal Information nor acknowledge thal we had not been given. any advanoo lnfoonatlon that we would be required to power on the laptop prior to going

through the security screening. Luckily t was able to find access to a laptop charger in the chock4 in area of the airport and charge the battecy enough to power oo but feel

that this should oot have ever come to such a risk to our personal information and p(ivacy. Overall, the process took over 2 hours and we just made it to the gate for

boarding even though we arrived at the a1rp<x1 almost 4 hours pri0< to our flight lime. Since thi-s was our second excessive and time consuming extra secvrity screening 1n

less than 3 weeks when 1eaving the United States, I fael that redress i.s requ ired so that we are not repeatedly subject to unnecessary and unjustified delays wtien trying to

Hy out of the Unjted States. My family and 1are law abiding citizens who happen to reside abroad, where I am employed as an international development professional,

often worldog under contract 10 the US Government (USAIO), and feel that our recent lreatm9<1t at the !lands of TSA and CBP is not )uslifted and presents my family with

undue harassment and unn&eessa.ry detayswhen we travel to and from the United States. I furthetm()(e feel that we were not tteat&d with sufficient respect, courtesy or
I In empathy by / h \{~ dealing with the lape !Jhe omces who actually conducted our screening however, were very professional, respectful and empathetic to

the inconvenience and issues that we faced.

vas the opposlle In both his body la<1guage, concuct. and laoguage when we attempled to gel redress. I look

forward to OHS soMng this prob40m and prov -ng redress.

CloS<ld

I was denied access because my girlfriend isnt of age and I had explicit pictures of her on my-phone.

The people at Ille airport look my laptop and phone for further sc'*ning, but my sehOOI stuff Is on that laptop and I need it fo• my studies. I dont need 1he laptop back because It can be easily replaced. ljust really need the "school" file on it.

Closed

11/25120151:35 PM 1112912015 8:27 PM 121112015 12:33 PM'
121412016 1:14 AM 12/20120 15 9:47 PM
12/2312016 11:13 PM
12127120 15 5:28 PM

TSA000914

(b)(6)

This is the fourth or fifth time that I have been selected to be pulled off the normal security lines and taken for extra screening. I have been body searched. patted down, Not understanding why I am incorrectl y beir.g accused for something Closed

opened and tomed on my laptop~ questioned that my laptop or phone triggered an alarm, jewelry taken off, etc. I am a 20 year o ld College student at the University of

and pulled ofr to specia1screening hnes, then detained and now

Maiytand and frequently vacation with my Family. yet 1apparently am incorrectly on a watcb list as I am now consistently pulled off the n0tmal screentng procedure lines. having missed my flight back 10 NY due to this latest incident.

/IJ.ways when I travel through US Border Patrol, I am selected for additional questioning. In order to expedite the process and make it easiet, this past year I applied for the As an innocent American citizen, tbis event was greatly d isturbing CJosed

Global Entry program and was granted it. I first used it in September of this year ~ with no problems. However. I received a message in November informing me thal my and traumatizing. I can appreciate the need to ensttre the safety of

panlclpation In lllat program had been revoked but ot did not give clear reasons -nor coold I find more lnl0<matlon. On December 16, 2015, I was on my way to Utah

passengers and people In Ille country. But 1- It sl>ould not take lour

Qayover in Chicago) for an early morning flight I went through the n°'mal lines and was sent to additional questioning and then sent to the back area. I was detained at hours to verify my identity (especially when this happens frequently

the border for over four hours. My electronics and bags were taken and searched and I was kept under close watch wtth onty a few questions asked of me regarding

and I had- a weatth of documentation with me), 2- Moce

previous travel. They took my Global Entry Card and said they could not <eturn it. At oo point was I told why I was being detahted and I was given no information other communication from U'l& those In charge wou1d have gone a kmg

than at the end they said that they were trying to verify my identity. I was treated like a criminal and given no answers. At one potnt I was escorted on my way to the

way. Instead, I was sitting there, s tewing in my resentment of the

bathroom. In the end. not surprisingly, I m~sed my fljghts. Initially the airline was not going to be able to book me unlit the next day, but luckily I was able to beg and they organization and made to feel like a criminal - with absolutely no

put me on another airline. I arrived at my d"estinabon 12 hour$ later than .seheduted 1missed my fide and wa.s forced to rent a car at 9rea1 additional e)(pense.

infomiation. I can appre<:iate th& need to carry out the work you do.

but SURELY, there has to be a more humane way to do so. Innocent

until proven guiJty, I believe. This was truly one of the worst and most

lraumauc travel experieoces I have ever had. I tlope l.hfs situalion is

rectified soon. I travet frequenl!y and do not wish to go through

another similar event The officers who helped me Lawrence Ross

and officer Billig were professk>nal, bu' it was clear the system was

oot set up 10 allow them to give me more lofonnatloo or comfort.

US customs agenlS mlstakenty confused my Melatonin jet lag 1abte1s ior "tSD tablets". They detalne<I me IOI 3 hours In a hOldin9 cell, confiseated my cell phOne and all I would prefer not be delayed for 2 t>ours every time I reenter the US, CIOsed

my possessions, and they attempted to turn me ove< to the San Francisco police. However when the police officers arrived, they examined the tablets and told the

and be unable to use the automated immigration machines and be

customs officers they were in error. and I was released whfle still at the airport. SillCe that incident. I have been subjected to delayed immigratkm processing and

forced to wait in a special line. to then have to be searched by

mandatory customs searchAs When I have reentered the US. The first incident occurred on March 21, 2015 at San Francisco SFO airport. I arrived on a flight from Seoul, customs every time. Coukt someone. please took Into this and cleat

South Kotea. Customs agents searched my backpack and found a plastic bag containing a dozen pink AdVil (ibuprofen) tablets and white melatonin jet lag tablets. The my record so that this doesnt happen every time in the future? Also.
melatonin tablets are supplements that originally came in a big bottle of 100 have no ma.rkings on them. So the customs agents used a drug test kit on them. One of the customs agents should be mrormed that their drug test kits, at Jeast ag.,.,ls tOld me ·1hat the<r test kit had turned the col0< P<Jrple which indicated they were supposed to be lSD", and thats when they l)<lt me in a hotding cell. They wouklnt the brand of kil that are used at SFO. will Indicate false positives.

let mo make any telephone calls. Onl y after the San Francisco police arrived and examined the tablets and tested them themselves did they release me, after 3 hours. and Melatonin is a very common supplemenUmedication used by

return my possessions. I did .some research ontine and discovered that the brand of chemical drug test kits that agents use on site, wflich are supposed to cllange colors travelers tor jet lag and sleep. I will do my part by buying a smaller

In reacti<>n to Ille presence of ce<1ain drugs. will return "false positives· for a number of common medications. I read that apparently the test kils customs agents are using, bOttle so I can keep them in the original container.

whk:h detects fo< something called an ~ndole ring" which is presant In LCD, will also change color and lndk:ate a ratse positive f0< melatonin supplel'Oents, SSRI serolonln

antidepressant medications. and byptophan supplements among others. The second incident occurred on September 1, 2015 at New York JFK airport, when I was arriving on a mght from Paris. This time. when passing through immigration, I was denied an entry card at the automatic machine that scans your passport. This has never

happened to me befote. Sot am oortain that it ts because or the Incident from March. I was required to wait for over 2 hours In a llne In the. lmmlgratioo office. where finally

an immfgration agent led me d irectly to customs, where I was subjected to a mandatory customs search. When this happened, I asked the agents what I could do to avoid

its happening in the future, alld they directed me to your website. I would prefer not be delayed fot 2 hours every time I reenter tile US, al'ld be unable to use the

automated immtgfatlon machines and be forced to wait In a special Une. to then tiave to be searched by customs every time. Could someone please look Into this and

dear my record so that this doesnt happen every time in the future? Also, customs agents slloutd be informed that theit drug test kits, at least the brand of kit that are used

at SFO. wi.11 indicate false positives. Melatonin is a ve<y common supplement/medication used by travelers for Jel lag and sleep. t will do my part by buying a smaller bottle

so I car\ keep them in the original container.

t On the 8 Jan 2016. my son r h.\IC:\

l and I were traveling Seville. Spain back to Norfolk., Va after visiting my family who reside there. There was no

problem with the ftlght from Seville to Lisbon, however upon receiving our tickets and proceeding to security, my soon was told that he would require additlooal security

Understand the SSSS is a sercurity procedure wh1ch does not intetl Close<f !he Illegal searcti and slezure or a persons ~llphone and computer

screenir>g because of the SSSS on his ticket. T his also on our outbound leg of our travel from Norfolk, Va. The screen was conducted and we were told that the security by gaining access thro09h the password and phone Jock feature from

rep had phone a.head to Newark airport. My thoughts were that there would been no addrtional screening as the screening in Lisbon was conducted. However upon

the user. This should not have happen but did, and when ask why, I

Ian.ding in Newaf1c. airport, we were meet by pOfice and sent to a detention area wefe my sons position were searOhed again. The problem with this screen was that they was tOld by the police that he was just doing what his supervis0< tOld

took hts laptop and cell phone alld proceeded go through both after getting the passw0<ds from him. This was a blatant abuse o f privacy, my son is a 19 yr o ld Averett him to do. That was unacceptabSe, bot to prevent confrontation, I did

University college student and military dependent. My husband who is a retired Navy Veteran and p<ior OHS employee stated this went beyond a selective screen and oot contest it then, however I would like to address and correct

boarded on Illegal detention without cause. Using the SSSS process to intrude into a pe<SOn private l)l()perty is unwarranted. This redress is to gain audience with the procedure as it is beyond whal is needed for an Selective Se<:urily

Newark OHS Manager to obtain an apology. No only dk! this happen to my son, but my phone was •aken and browsed through without my consent as well. Although the Screening, a persoos p<lvacy has been vSolated Ir\ !his Instance.

police officer were cord ial and polite, the line between security screening and blatant sea<eh and seizure without cause or explaining is nol I will continue to f~low th.is

re<lress until a apology alld e><1>tanation l\as been accepted by my Son and t as to why such invasion of privacy was done. I will be available for the Newark TS/\
I I Managers to call a q ~b\IG\ ' or tt..\.I c \. If oothlng Is heard I will use othe< media (social. email and my personnel contact In OHS} until a satisfactory answer Is

provided. I look torwar to you cal .

Returning to Ille US from a family vacation in Aruba on Dec. 28, S015, I was <letained by US Cusloms at their Oheel<Point in Aruba so long that I missed my flight. I was Ive been TSA pre through being an AmericanAirftnes frequent flyer CIOsed

taking in a bad< room by an US Customs officer and questJoned about my Identity. I basically told him my Ille stoty and he eventually said that he thought It was a case of s\nce before It was opened to the public, and once It was Ope<led I

mistaken identity because they were k>oking for someone named Michael Hatcher. but I was not him. Then. on my next trip, a round trip between OFW and OCA airports applied and was g iven a known traveler number. It is TT1 149HZ9. I

Jan 9·11 . 1was stopped for &ek:litionaJscreenfng each way. It was beyond any of the standard random screening Ive occ.asrona11y been selected for when flying. In fact, ao fly, mostly on AmericanAirtines, about 60,000 to 75,000 miles a year.

TSA agent was waiting for me and asked IOI me by name at Ille entrance to tile screening at DFW for the DFW to DCA Olght. t had to turn on all my electronics, every!hlngand have done so for the past 10• years wlthOut a problem. Since

was swabbed and I assume tested for chemicals/drugs/explosives. and I was thoroughly patted down and then the agents gloves te.sted. This happened both at DFW and TSA pre started, I nonnally get the TSA pre clearance. That has au

at OCA. The TSA agents at OCA suggested I contact TSA.gov after my screening there, as I might have been put on a watch list

stopped since the return trip to Aruba. altliough I do not understand

pass~ i~:~:z ~~~e Firstly j was refused a·n ESTA on my

This is aUmled Kingdom (England) passport. I am a white male andTwas born in England. My ESTA should

me the-ESTA on -lhe pas$Po'1 mentioned abOve, and Closed

not ha>1e been dented. Fo<tunately, I already had an ESTA on my seoond passport (due to the fact that I am a S&curity and Risk Director and I ~ve pefmlsslon from tt\a please advise me why the offtcet ln Detroit searched through every

UK government to have 2 passports). So, I traveled on this passport. However, when I arrived in Detroit, I was held in a room for various hours and refused to board my personal photo and email that I had on my devK:es. This is against my

connection flight. The officer that held me opened my PE!f$0MI electronic devices and searched through every email !hat I had sent and receilled. He also searcl1ed lhe human rights, unless he had a very good reason to do this.

photos on my deoAces. These wore petsonal photos of me and my family, some of them wore lntermlt photos with my wife. The. offloer In question was laughing and

smirking the whole time while ~ol ati ng my rights. The passport that I traveled with had an authorised ESTA, so he had no right to treat me like that and open up my whole

private-lite. I am an ex Royal Marine Commando and I served also with USA military officials while on operatjoos. I am shocked that I hardworking and profesfOnal citizen

hke myself would be abused by your lmmlgrat.an staff. I was treated like a suspecied terrorist by your lmmlgratfon offk-e< 11' Detroit and t would like to know f0< what

roason? I would also like to know wfly my 2nd ESTA was refused. J paid for the ESTA and I have a right to travel to the USA, however. I was rofused with no reason given.

1213112015 9:44 AM 113/201610:55 AM
11612016 3:50 PM
11912016 9;00 PM 111212016 4:05 PM 111512016 -5:34 PM

TSA000915

(b)(6)

When I travelled to the US I was stopped before the flight left at London Gatwick. I was told It was a random stop af\d was asked in detail a.bout by company and my

Whilst I totally understand the need for heightened security the

Closed

employees. I provided all the information required and was aJlowed to board the aircraft. On arrival at Phoenix. I was stopped again and had to wait to speak lo a passport continual stops and questioning was both unsettling and irritating. The

control official. This took a while and delayed me on my ongoing joumey. I was again asked the same questions about my company a.nd staff. TM offioot said that I

questions wern all about my emp&oyoos a1'W:I from the questions I

sllouldnt experience addJtional prob-Jams as he had all the information he needed. When I attempted to check in online for my return from Los Angeles I was uoable to print became aware of which employee was the person of interest t o the

my boarding pass. At the airport I was stopped going through passport control and was subjected to additional security searclies. Including a more thorough body search. I border staff aJthough at no time d id anyone tell me precisely wtiy I

was nor allowed lhrough as my laptop battery had rvn down so I had 10 go°"' again, Cl1arge my laptop and men go mrough rhe process again. Evenlually I was allowed was being detained The individual mar was of Interest ;s employed by

through and went to board the plane. The process to get throog:h passport cootrol took nearly 2 hours with all the queuing. I boarded the a ircraft and then was asked to me as an ~.nstailation engineer. I am not aware of his politics or

leave the aircraft to talk to the border police. They again asked me about my company and staff. Eventually I was allowed to rejoin the plane and leave.

religion as thi s has never been di scussed and have never met any of

his friends or f.;imily. I have never V"lsited hJs house or socialised with

him apart from company social events. My company installs projects

in high value properties in London and Europe and if this individual is

a problem then I would rather M di<! not wo<k for us but I cannot

legally get rid of ham untess I have ooncrete e\lidence. Furthotmote I

do not want to have to go through this process every time I travel and

I am not comfortable that I am linked to someone who is of interest to

the OHS. How do I disassociate my~f from this Individual? t wo.ild

be happy to a ttend the US Embassy and ptovide any infoonation that

I can on this individual if that would help

1 For the last four times I have gone to a US airport. my boarding pass was marked with SSSS at the check·in counter and I was then separated for additional security

p screening when 1was passing through airpon security. The S<:reentng lnvOlved making copies of my passport, a very extensive !>Ody pat down, unpacking or all of my

carry on bags, turning on all eleetronle devices, additional ched<s for liquids, and additional checi<s with small p!oces of paper 10 eollecl marerlals from my person and from

the contents o f my carry-on. In the meantime, I was oot al.lowed to touch any of my beJongings until the process was over. The process usually took 20· 25 minutes from

st51rttofi!)ish.

_

_

_ _

.......

_

_ _

_

I am a United States clllzen by birth and have lived my etltire 11fe fn the United Stares. Five years ago I was assigned a job In Dubai, Unlled Arab Emirates by General

Electric, my employer of 10 yeats since college. Mer my assignment in Dubai I was to return to the USA. however, GE had a need fo r their power business to be

restructured ln Pakistan, refuctantly I look that job with the promise of a big promotion and repatriation to the USA thereafter for my wife and I. ihe pay and experience of

opecating a huge business was worth tho risk o f moving temPQrarlty 10 Pakistan. so wo dl.d. Smee January 20151 have had a residence In Islamabad, Pakistan as won as

my original home in tho great Cincinnati area. II was not until my wife and I returned home for Thanksgiving in 2015 that tho problems w ith CBPfTSA started. We both

have GlobaJ Entry but around Nov 1-2. 2015 when I entered the USA my ticket stated "see agenr w ith a big X on it. The agent then took me to a separate room where

everyone at the time was a non-cit1ten. I waited for 1 tiour as my wife and brotf'ler had no kJea Where I was or what I was doing, I was not anowed to teave or mall.ea call,

My w ife was very wooied. Eventuafly I was questiOfl.ed by the border agent about why I travel so much and why I am In Pakistan. I explained in in timate detail that I work

for GE Power & Wa ter and operate a $150MM Power Generation business tor the company in Pakistan. I explained tha t it was a unique circumstance and that GE usualty

never seMs expats 10 Pakist<in bul o.ir b<Js1oess was in lr'O<lbte and rhey asked me 10 fix it He was sati&Oed, too~ my lnfo and granled entry. The second ineidenoe was

mueh worse, my wife and 6 month old daughter traveled on Dec 23 arriving In the USA on Dec 24, we cleared etisloms In AOO Dhabi as part of Etihads program with the
USA; again, I was brought to a separate room and told to wait for a while a.nd eventually asked tile same questions over again as I was in November. I was g ranted entry and proceeded witll my flight. The hard part was whetl we arilved in JFK, we had an onward Oight to Cincinnati and had we not had a 6 hour layover, we oertainly wootd have missed it. This time. BOTH my wife and myself got "SSss· on ouc piano tickets and were sen1 to a complete1y separate lao& In JFK whe-re we went lhtough exhaustive security Checks including an invasjve body pat down and explosives testing ofall items indMduaUy in our possession. With our 6 month old daughter in tow.

this was very painful, time consuming and' exhaustive. Moreover. they tried to confiscate at GE laptop with proprietary information on it; h.ad a passer-by not offered his

laptop charger they would have taken it. Through the duration o f our trip we received "SSss· on every domestic flight and wem subfoct to the extta screening with our
daughter in tow. We are both United States citizens and both have TSA Pre-Check, we were told "this doesnt matter anyone"! While I completely understand our being in

Pakistan raises nags, especially with recent events in California , I would appreciate a oornprehensive review of our security status so these episodes can be put behind

us. I am an executive at GE and travel several times per month around 1he world. Crultinuing 10 be subjected to this extra security while ttaveff.ng back to and within the

USA is extremely painful. I beUeve I am providing a service to the United States government and people as I supported the sales of $800MM in Gas Turbines to Pakistan

in 2015 generating dozens of US jobs. Moreover, I support the State Department through the US Embassy in Islamabad with information on the power sector,

lntrodvcbOns 10 key eustomers/p!ayers in the power sector. ere. Ive been a key assel lo dnvlng bl-later&l lrade in Pakist<in for me USA aM all of U\is at the expetlse of my

quality of life and ultimately my security as spe<iding significant time in Pakistan is dearty very dangerous for a Caucasian American who s tands out everywhere I go. I
v I humbfy ask that the reasoning for •ssss" and screening at immigration be reviewed so that and perceived lisk associated with mf etf or my wffe can be e liminated.
Netther or us have anything to hi<le and wo~ld be happy to provide any level of delails requested of us. Thanks for understanding. _ f l-. t::\

CJosed Closed

On my retum after visiting New Zealalld and flying to my residence. Cayman Islands 15 January 2016 it was necessary to fly from AuckJand New Zealand to LAX and then I was very surprised to have been subjected to thi s when only three

transit to Miami and then Cayman. Iwas detained in a large room at LAX. ruu o f people that were waiting to be processed. I noticed that the immigration officer that

weeks earlier I had traveled through Miami and LAX to get to New

brougtil me in, had ma<le a note on a small pieoe or paper "possible TECS maleh". After 4 hOurs and wltlloul being interviewed. I was given my dOetJmenlS and IOld to go. Zealand Wilhout a problem and I had a visa ma1 was only 3 monlhs

At the time I was suffering from excessive pain du& to a groin hernia and my tablets on me had finishAd. I wa-s unable to get my other tablets fn my bag on the carousel o ld. I was bom In New Zealand and hokS a New Zealand passport

that later became lost because Iwere not there to ciaim it.

~xp. 29 Oct 2020 Within the passport are work permit

sramps for my lob of eleclrieal coorclnator on Grand Cayman. In my

old passport is a new US visa R B1/B2 tssued in Havana 28 Sept

2015 . I am Caucasian and 53 years old. At present both o f my

parents have cancer and I need to take this route often and cannot

afford to miss a connection thal can ood up with a 24 hour dotay to

get the next long haul flight Can you please advise me of what the

problem was and if there is a way I can stop this happenmg in the

·[uJ~~~Tike Once Immigration Offi<:er stamped my passport adm11tin9 me lo Puerto R>eo, he handed ii to enotlw offioer and aoeompanled me to Customs. where they searched my

travelling, specially arr ltavelling. Therefore. my travel

luggage and laptop. Of course, nothing was found. No explanauon w~s given.

pattern is a vety limited one. Perhaps a couple of trips In a year,

CJosed Closed

1/1912016 5:34 AM 1/19/2016 6:02 PM' 1/W20fo 12:24 AM
1/2512016 8:09 PM 1/26/20 i6 9:11 PM

On multiple occasions I have been stopped a fter traveling out of the country with my ramily for vacations. This includes airports, cruise line terminals and coming back from Mexico while driving. Im never ever given a reasoo for be stopped and sometimes they dont even say anyttling to me. just make me sit somewhere for hours. Then other limos they search all of my belongings and take mine and my wifes phones and go through a11 of my d evices. This last time they delayed us and we almost missed ouf frights. Now when I traveJ we have to put hours between our arrive back at ports and air travel duting to the delays the OHS causes us. WE have 2 small babies and

Could someone please provide information as to why Im being
stopped time and time again? Perhaps some informat>on is lnacwrate and we can get It updated?

Closed

1/31/2016 6:24 PM

.__ _ _ _ __,_.;i!t!ls..cre.,a.,11X.!!.!lvinconvenient. This has""b"e'"e'n,,,_,,o,,.i,,n,,,_o,,.n," f"o'r'-.,e"a'"rs"-.- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - '

TSA000916

(b)(6)

The last three times I have flown. I have been sent with a SSSS boarding pass to seoond aty screening which is a very unpleasant and timo consuming process. My Uckels are purchased by EchoStar Corporation and I fty between 'AO and OEN at least twice a montfl ... having to spend an extra 30 minutes getting my luggage abd ek>ctronlcs torn apart and then getting put through the lull body scanner, metal d etec<oc AND then getting a lull body pat oown are highly questionable. The last 1hree incidents were on UA977 from DXB to IAD on 1/1/2016, then on UA554 frocn IAD to DEN on 1/18/2016 and lasfyon UA344 frocn DEN to IAD on 1/21/2016. As I

la I ~ t:w.1b 'I. redress numberl / t..'\/ c trusted traveler number CIOsed
ri;\fJi{ ] as well as TRA Pre which, of course. I have not been
able to uoo this year. Wha t Is the point of getting all of these numbers
and WOfking hard to be a trusted traveler to suddenly find myseW

mentioned below, I am flabbergasted that having a redress number, a trusted traveler number and having been cleared for TSA Pre apparently is not sufficient to '1.rust" being screened every time with no clear explanation - this is

me as a traveler yet. I realize my gohlg to Pakistan must immediately cla$$ify me as a risky traveler BUT I weot 10 vtsil family and it i&nonsense tt'lat such an action would ridiculous. vault me on the TSA Selectee list. I have no criminal record and short of a few speedMlg tickets have never beoo in trouble with the law. This treatment Is aggravating and

uniust. When trying to return home from a visit to Egyp1 on January 12th, I had severe problems traveling. First. while still in Egypt. a fter swiping my passport in the Cairo Airport. This was an extremely diffiooltand disturbing situation for me. I am a CIOsed
they told me to wait aOO said they have to call America The Egypban seoonty authorities took my United Slates passport. and • subsequently missed my flight and was law abidmg United States Citizen and never expected to have such

detained. On 100 fitsl day the authorities told me I dont have any ptobfems In Egypt, but they ask&d me numerous questloos about the United States. I ended up being unreasonable delays and questioning dutln9 my travet experience. I detained for the rest o f January 12th, January 13th, and into the evening of January 14 th. Authorities came and questioned me about 4-5 times for approximately 10-15 ask you to please remedy this situation so that it does not happen

minutes each time. I was finally allowed to board a plane and traveled to Amsterdam on January 14th in the evening. Again, in Amsterdam I had problems as the customs again in tile future. Thank you. off;cers called over a supetvlsor. The customs agents said they had to call America and again I was delayed and It took about 3-4 hours In that a irport. I had to go through

extra screening again where they searched my bags and then they finally le t me get on the next flight to Detroit. Finally, I was able to travel to Detroit In Detroit a fter we landed the flight attendant made an announcement over the loudspeaker for me to come to Uie front of the plane. I gathered my things and ex.ited the plane, where two Customs officers were waiting tor me. The officers look my bags. laptop, and phor10 and thoroughly searched them. They took me into a IOOm and asked me about all sorts of questions, including asking about people that attend the mosque. This took about 2 and a half to three hours. This caused me to miss my flight once again to

Tampa. I finally arrived on January 16th to Tampa. FL. my destination.

I am owner of a used truck dealer in Costa Rica, I export equipment from the US and Canada to Costa Rica, Therefore I traveJ 5 to 6 times a year to the US as my j ob is to

go to your oountry to buy equipment that will be e•porte<I to my oountry. In year 2011 in Canad a, I got my passport stolen alOng with my taptop oomputer. Mer the

incident. I went back to Cosaa Rica with all the proper documentation of proof that I lost my travel docum&nts. I was Issued a new passport and US visa In Costa Rica.
After that I have been traveling con tinuosly to the US a.nd Ganada . Since tast Nov, 2015 , I have being subject for secondary inspections in Migration and Customs,

causing me big delays alld even pushing me 10 buy overpriced airplane tickets tllat have big layovers in lhe first port of entry in the US, due to the 11me it takes me to Clear

m.gratlon and customs. In my last trip to Orlando, FL the Officer at tile socondary Inspection office told me to file a compliant at tile OHS TRIP, to see If my case can be

revised and I can avoid future d elays at the different US airports in which I constandy travel. Greatly appreciate anything that could be done to make my Mure travels a

lrttle more oomfortable. T~an~ you.

.

Esta application t have applied once and d id my applicabon on a tablet. whteh djd not aUow me to see all fie4ds. A week/10 days later I tried again only to be oot authorized

again. As soon as I paid, the application said nol aulhorlted. as if It was oomputert.ted/automalic- my apl)lication was never pending- t suspect a glitch in lhe system- t

would like to understand why I was not authorized and also for OHS to take into coosideratioo that The first application did not have au fields available. I thankyou in

advance forY.:our a ttentM>n to this matter. Application esta number:I

,.1 ' ,. ,,..,

I

On two consecutive days. I was marked SSSS on my boarding pass, and it sakf thal my seat will be "Assigned at the gate". A separate line was opened f or me, I went

lhfough an intrusive and traumatic body seafctl, for health reasons I cannot go through the full body scan and I was told categorically that I cannot opt out and wi11 not be

allowed to boacd. I have medical reasons to opt out o f the scan, and it is my right as a U.S. citizen (o do so. It is appalling that I have to go through the scan · violating my

constitutional and health rig'hts - for two days in a row. AdditionaJty, my laptop was scrutinized in a way that has left the screen messed up so I have suffered matenal

damage as well. I was also tlltea tened tha t I will have to surrender my laptop, Why1What are these r\lles and whe<e are these r\lles published? This wa s discriminatory

and intentionally harassing behavior and has made me stressed out about travel. Even after the searclles alld dearin9, my boarding pass beeped everytime attracting

unpteasant attention and further delays. Each day, it took one hour and I almost missed my ftight.

I Dear Sirs. My name is l f b V 6 \ Republic of China-Taiwan Passpon Numbed ( h V h ) l ouring a trip to Paris, France in June 2014, I IOst my Republic of China ·

Taiwan passpott and subsequently filed a reportwith tile local pollOO auth()(ibes. In August 2014, I apphed foe a new passponwith an embedded electronk: chip. After tllat,

I have traveled to the U.S.A and the Jocal customs authorities cequired me to submit to an additional identity check and questioning in regards to the lost passport. Last

lime. the custom in San Francisco told me my ESTA status was shown OENY on their system, but the status checked by myself on ESTA website is Authorization

Approved. I also provide the print hard copy fOf the custom as a proof. After additional SC'l'e&ning, I still get the entry perm.it Since I travel f0t buslooss purposes, those

customs procedures represent a severe inconvenience. Therefore, I respectfully request that you could provide me w ith a valid alternative that could smoothen my entry to

I lhe United States of America during my future business trips. Thus) I provide you w ith details re ardin the ass issuing and my latest visits to the U .S.A.. Passport

Name: tbV 6 \ Nallonallty: Taiwan. Republic of Chi~l1Calion Numbe

t t..v 6 \

ESTA stalvs: Authorization Approved ESTA~

2016-12-22 2014.06.29 - The passport lost in Paris Number~2014.06.30 - 17,3~s;~nlissued by Taipei Represenlative offioe In France Numberl.filL£}j

2014.08.18 .. The electronic chip passport issued by ministry of foreign affairs Number

Gurrent use 2015.01.04 ... Entered the U.S.A. from San Francisco

2015.06.22 - Entered the U.S.A. from New York 2015.10.22 - Entered lhe U.S.A . from San Francisco I sincerely ••Press my gratitude for your ~ind assistance ~

Choul l b)C6)

I !Tel:

/ 1..\ Ic \

f:;el:I 11 \(c\ I

!-----,,= =- - '

CIOsed CIOsed CIOsed CIOsed

21212016 1:08 PM 21212016 2:16 PM
213/2016 4:44 PM' 215120 16 1:17 PM 2/1712016 10:27 PM 212212016 1:35 AM

TSA000917

6 ~--(-b_)_(--)-~ Having SSSS on my board passes, subjecting me to secondary screening whenever I travel, has made my travel experience both difficult and humiliating. On several

I can say that I went through this process tens of limes. Each time the Closed

occasions my wife and I have been subj ected to extensjve and invasive questioning by TSA agents, and our personal belollgs, Including my laptop and smart phone, have agents search all of my belongings and take almost all of the papers,

been confiscated and searched. We find these tactlcs to be a deep invasion of our privacy. I understand the agencies goa1 foe security, but I am In no way a threat and I catds and electtoolc devices that I have on nw. They ask me to

am not comfortable with being treated like one every time I travel. Moreover, I believe TSAs targefing of me and my wifo may be based on our race and religion, not for unlock the electronic devices and I suspect copies are made from the

any j ustifiable suspicion of wrongdoing. Below are the instances in which the TSA has subjected me and my wife to unsavory delay: In January 12th, 2014, upon returning items mentioned above. These are j ust a couple of the recent

10 SFO lrom visiting family in Iran. I was questioned lor lhree to rour hours about my contacts and family overseas. TSA agents tooK my beloi>gings •nctuding backpack, incidents aod there are more occasions when tor my wife traveled.

walJel flash drive and searched them, possibly copying the contents o f il I know thjs because when they were returned to me all items were misplaced. My wife

we have been extensivety questioned and delayed. I am very troubled

experienced a simitar four hours delay in February 20 14. In April 12th, 2014, upon returning from a business trip in Germany. my point of entry into the United States was by your agencies practices and request an explanation of why my

in Vancouver, Canada. I was qv-estioned there for aboul six to seven hOu/$, I was questioned extenswely about my relationships and contacts overseas, lhe places 1hat I wife and I are being put through sucti invasive and degrading

have been In Germany and the peopte that I met. Furthermore, TSA agents took my IPhooe, camera and bush\&ss laptop and I belleve made copies of their contents.

scrooning processes. Iplan on lravetlng 10 visit family and on

Some of Ille items were taken from my possession for 6 hours. I DID NOT GIVE CONSENT FOR THESE ITEMS TO BE SEARCHED. Instead, a TSA agent handed me a bus4ness in Ille future, but I wisll to do so without any hassle ex

card stating lhat he had the right to take and search my computer and other effects, lhen began dOilllJ so. I have beoo asked to give them my SIM card and provide them delays as any other law-abi<!ing U.S. resident would expe<:L I

with the password 10 access the laplop and the phooo. I mis$&d connecting fltght In the process and after many stressful hours. I caught the last fflghl to SFO. My famOy understand the agencies goal for security. but I am In no way a threat

were ill a very stressful situation as they did not know what is going on with me. In September 29th, 2014 upon my arrival to SFO airport, when I was in the passport checkand tam not comfortable w ith being treated llke one every time I

line. a TSA agent approached me and asked me to leave the lfne and go with him for a secondary ctieck. He stated that sinoe I went through this process a oouple of tune1 travel. Furthermore, I would hke to addres-s any concern the TSA may they want to expedite the process for me. Yet. I went through the whole secondary ctieck, search!~ and quootiontng again . In January 7th, 2015, I have bf)en stopped a t have about me upfron1 and immediately to eod this losment and save

Dubai airport ~fore flying to SFO. The local airport agents stated that they have been tasked by an agency in the US to search: me. They asked me to take all o f my

your agency the time and resources it wastes in doing so.

clothing articles off for a body search. It was Hie most humihating and annoying experience that I ever had in a travel. I feel my privacy has been invaded and in my

op1nloo. no one should go through an experience like this. On the same trip and upon landing in Boston Airport, I have been stopped and went through extensive

questioning, resulting missing the coonecting flight to San Francisco and I had to spend the night in Boston. Ironically when I wanted to catch the coonecting flight next

morning, the same SSSS mari<. appeared on the boarding pass of the domestic oonnecting fltght to SFO and I had to go through the whoie extensive screening prooess

again 10 t>oard the ffight, which I nearty mossed it due lo the length of the process. In September 13111, 2015, while comilllJ back to the US through Abu Dhabi, I have been

delayed for about 18 hours in the airport. According to airport s taff, they had to cleat me with an agency in the US first before they print the boarding pass. The airline

refused to allow me to leave the airport and refused to provide aocommodaOOn for period of about 18 hours. After having the boarding pass. at the passport check point,

Orsl I have been stopped and searched by locat aulhonties t believe°" behalf of TSA. They body sear<:lled me and then asked me to wail for TSA agents. Mer agents

questioned me and asked me 10 stay and wait In a room fora long period of tlm&, they came back and did another body search. In November 1st, 2015 upon arriving to

SFO airport the same issue happened again . When I asked you agent why I am StJbject to extensive search ar>d delays, he suggested tnat if I think about it, I can figure it

oul and he can not provide further information. In January 3rd, 2016 upen arriving to Chicago airport, TS.A agents were waiting for rne al the gate and I have beeo asked

to fo11ow them for quesuoning.

Problem prlnllng boardlg pass. It was stamped with ssss. Exoossfve searehl119 and was made 10 check In all my electroniCs. Repea1e quesllooing during t>oardlng an(!

our passports were removed from us and taken to another room fo a few minutes (?reason). Police escort and banO&d entry upon arrival a t our trans1t location: our

honeymoon location. Police escort from then on, very humiliating treatement unlil released st OC. Hekt ror 22 hours at transit k>cstion and turned back to DC. At at DC for

3 hours, excessive questioning, all devices removed lrom us and examined )possibly inlotmalion removed from them). Finally saw our bags since depart!lllJ DC and

everythl9 was thoroughly checked · lost 2 bags due to everything that happened. Still have no answers for all this hum~litaion, trouble, and ruined holiday without refunds.

Myw ife was w1h me.

__ _

_

_

I arrived at Ille US Customs on 212112016 asked reasons for visltong, collected my cellphone, laptop and searcnec my luggage and the TSA agent found a resume. I was

denied entry and stamped w/prejudice and detained for 24hrs wino or little food to eat

Closed CloS<>d

In 2014.1 traveled by plane to Las Vegas, NV. I had "SSSS· printed on my boarding pass and TSA took me ;nto a separate room and searched my person and my bags.

Also in 2014, I lraveled by plane to North Carolina with mywlf&. I had "SSSS" printed on my boarding pass. I was separated from my wife, searched and detatoo<1 f0< about one and one haJf hours. Due to the delay we missed our ffight and had to board a later flight On December 11, 2015, I was returning from a short trip to Toronto,

Canada with my family by car. When we got to the US/Canada border in Buffalo, we were asked to pull over to the side of the road. We were detai~d for aboul five and

one half hours before being allowed to reenter the Voiled States. The border pattol agents confisc.iled my personal and work cell phooes, work computer, my clllldrellS

iPod, and several flash drives. They gave me a receipt detailing the items. My electronics were returned two weeks later. Also during the slop on DecBmber 11 , 2015, I

was-questioned by three law enforcement officers who identified themselves as being DHSJFBI. IRS/FBI and a superv~or. They questioned me about my trip in Canada

~nd also abQ\11 unrelated l6Qsl hM oj""i~1sh<1ak•: ·~r~d.

fh\( Ja00 To whom il may ooncem: r-vty name is

h.\

I ·have been subjected to constant searches and questkming for the past three years during travel abroad or

ew within the Unite<! States. Following are a examp es of the dehumanization I have experienced. On May 23rd 2014 I was escorte<I out of the airplane and Investigated

with for approximately 4 hours. I was oot informed why such action was tak&n. All my bags and personal items were checked. My cell phone and iPad were taken and the

information on these devices was backed up on Homeland Seourity's system (as I was informed by the officer). I also traveled from LaGuardia airport to Detroit on June

23td 2014 and had to wait for a superv)sor's authonzatlon a t the ticket counter before I was given my boarding pass. The same double author12ation oo the ticket counter

was required on my return flight from Detroit to laGuard~ on June 31st 2014. 1was subjected to the same supeMsor authorization and questioning on February 26. 2016

oo a United Ai<lines nigh\ from LaGuardia to Washington D.C. I filed two OHS TRIP forms and received replies from Homeland Seoority, \he first, on July 28, 2014 and. the secood, on January 3, 2015 with Ille Redress ConllOI Number of~However, \here is no change in tl1e way I am being treated at the airport ncx any clarificabOn as

to wfly I am being held for questioning. I demand to know why these degrading and offensive measures ar, bejng takttn agajnst me 1am w jll!ng to rottet wjm an ager to

resolve this invasive matter. I hope that you'll be able to hetp me get an answer for this question. Sincerely,,

( h )(h )

,

I have always gotten an X on my passport control receipt when anivillg from international travel since the automated passport contr~ devices were installed.

Close<f Closed Closed

2/2912016 12:45 PM
3111201610:23 AM 3131201610:29 AM
31712016 1:56 PM 311412016 3:24 PM 311g12016 3:32 PM

TSA000918

(b)(6)

ror My husband and I were on the way to Dhaka. Bangladesh. We are newly married and were on our way the reception that was planned by her parents, so I would get to If there was any problem, why were we allowed to board the tnght to Closed

meet her parents and her entire family. Our flight was by Turkish airlines and since it stops in Istanbul on the way to Dhaka. we deck:fed to have a short honeymoon there, tuf'i(ey in the first place? Why were we sent back instead of being

We had booked the entil"& tour and paid for it in ~vailce as weU. At the airport, during check in, It was difficult to print my husbands boarding pass and after making some allowed to proceed to our final destination? We still have not met her

calls, it was printed and stamped with SSSS. He was thoroughly examined and questioned at every custom point and even before boarding the flight. Pictures of our

parents since our wedding and still have not had our wedding

passports were taken and he was made to check in all my electronics. On arrival at Istanbul. we were p1cked up by the police upon disembark.mg from the plane. We were reception. We would still hke to to travel to Dhaka ror these reasons

detained separately withoot answers In lhe airport at their holding facilily ror 22 hours: tlley said they did nol speak English. My husband was questioned again about our but are ttavmatiied. afraid and feel harassed by our experience. We

reasons for travel. We showed them oor tour pians and told them our travel agent was waiting outside. We made calls to our family letti.ng them know what llappened and do not know wflere else to tum and have already lost so much of our

they tried to get us in touch with some persons who they knew in Turkey to help us speak to the Turkish officials in their language. We had connecting flights to Dhaka and savings since we received no refunds for our flight. tour and 2 of bags

asked if we could just go ahead to Dhaka since there was a wedding reception planned 10< vs there. We were ignored and sent back to DC. At the bOarding gate. again are lost (it contained gdls for everyone In Dhaka).

thete was a ptobfem \YHh my husband and they made many calls and a.sk&d who his father was - this made us think there was an kfentity issue. After we told them his

fathers name, we were allowed to board. At DC. we were a.gain picked up by security officials and questioned by the FBI. Our bags were fully checked and our electronics

removed from vs (and possibly inlormalJOn removed from Uiem). Alter 3 hOurs. we were again released. Our family waited outside anxlovsly to take us hOme and 11\eir

Information was aJso documented. Sinoo that date, there has been no further communication from any officials. However, we do not know why this Mppened.

On Jan 24. 2016, Istarted my journey to the US from Budapest. Hungary to Sacramento, CA via Amsterdam and Portland on Delta flights 9694, 179. Alaska Airlines

Iam ~ pr:f:.§~Q~s;;~~gwja ~tate l lniversity Sacramento teaching Ctosed

e 2541. In Budapest, I was not issued all the boarding passes and asked to see agent in AmSterdam. In Amsterdam. I was seleeled ror additiooa1sec:<mly checks at the gate in Uie!
before getting on to the plane. After sitting in the plane, I was asked by flight personnel to come out of the plane, and meet with US Immigration person outside who asked resident 0

){ ;'\

_1have been a permanent

Oi&Past year, and have llved In the US before

me several questions. It was disconcerting to be called upon wbile sitting in the plane and being questioned outside the plane door in futl view of all the passengers and that for 11 years as a student and H1B worker. I frequentty travel

crew. Neverthetess. I kept calm and the US 1mmigration was professional as well. Once lartded in Portland. I was selected for seoondary SCf"eening by US Customs alld between the US and Europe and other parts of the world for family

Border Prot&dion who, upon lnqufry, told me that my name had matched a potential bad guy and they had to complete the process to dear my name. After 1 hour, the reasons and to attend acaOOmic oonfetences and events and wrn be

secondary screening process was complete and t we<1t through TSA security to onter the terminal where my fl ight to Sacramento was going to depart. I reached the gate travailing even mote frequentl y in the future. Thetef0<e, I am

ror my next fltght 30 minutes before departure and just out of coriosity inquired if my luggage had been transferred. The airtine person toJd rne that I oould not board the concerned wtth all these checks especialty the new TSA addttiooal

plane until I go through addillonal security checks by TSA. I cnformed U>em that I had Just entered the terminal through TSA so why do I need to go through tho TSA

security Including the pat-down procedures. I cannot reserve the

again? The airline said I had been selected for additional security check and that I will not be abSe to board until I go back to TSA and checked agatn. In view of the limo. I fl~hts I would ll:ke knowing that I may be delayed upon entering the

ran back to the TSA lines, was told that I will be going through enhanced securrty check whici\ included metal detector. x·ray, an extremety vigorous. ullComfortable. and US. Now I have to go through the increased security checks every

humiliating pat-down procedure that I have never enoountered before, turning on of an my eJectronic d~vioes, and Ohecidog of each and every item In my carry on even lime I enter the airport or cha%}& a temlinal.

keys and sunglasses. Even If I discount the time and other issues with all the security checks, it is vety difficutt to ignore the humiJiating pat-down PfOcedures. On the

return leg to Budapest on March 18. 2016, I travelled from Sacramento. CA to Budapest, Hungary, via Seattle and Amsteroamon ftighls Dotta 4754. 142, 9695. Once

again, 1could not p;int my boardi119 passes or cllecl<:~n ooine. I went through additional TSA secvrfty w'~h same process incl\ldlng the pat-d6Wn and cheeking of electronic

devices and all personal Items. On September 18, 2015, I travelled from Sacramento. CA to Geneva, Switzer1and on fltghts UA 786, UA 974, and tetumed from Geneva to

Sacramento on October 4, on fiights LX 352. UA 900, UA 5402. While travelling to Geneva, I could not checko.in ooline or print my boardjng passes. At Sacramento airport.

2 ai~ine personnel spent 25 minutes trying to go through the system to get me d1ecked Jn to the lhght. On my return leg, I was seleeled for add•tiooa1 secvrity check al

Loodon Heathrow airport, then questioned by an individual from US lmmtgratlon separately, and upon la1)dlng in San Franasco, selected for secondary screening by US

Customs and Border Protection. Before that. I travetled from Geneva, Switzerland to Miami. FL on June 20, 2015 on flights BA 0725 and VS 0005 aod returned oo June

26, 2015 on flights VS 0006 and BA 0732. On my in-boond flight, I was selected for additional security check al London Heathrow airport and upon landing fn Miami.

selected for seooooary scteenlng by US Customs and Botder Protection. In addition to the abovemootiooed Incidents, there have been only 4 out of 6 lnstanoos lo the

past 4 years where I have been selected for secondary screening by US Customs and Border Protection wtiile entering the US and the additionaJ security checks have

been performed every·time I flew in to the US from anywhere else other th.an Geneva. Switzerland. When ftying in to the US from London or Amsterdam, I have atways

been seS&cted for addrtlonal security check before boatdlng the plane- and questioned by US Immigration official. In one Instance, Oi) returning ftom Geneva, Swltzertand to Detroit, Ml on August 20, 2012, Iwas selected for secondary screening by US Customs and Border Protection. and then detained for more than 3 hours, missed my

connecting flight to Madison. WI, was oot allowed to use my cell phone (o inform my friends that I would miss my flight. During the 3 llours, all my luggage including

Checked-in luggage. was cllecked by hand, all electronic devices and paper oocuments were removed and taken away for 2 hours to be checked by secunty.

Oil the 15ttl March 2016 I was travehng from Sydney Australia to Los Angeles, for a business I pleasure trip. I previously travelled under the Visa Waiver program. I was I am a 52 year old man with business all over the workt. including a Ck>sed

recently made aware or changes to tlie Visa Waiver program and as I had travelled to Kurdistan In Iraq I would need a formal visa. As my ponding travel was within a few racing and horse training facility In New Jersey In 2004 10 2007, Ideal

days Iapplied for a visa and urgent processing in Sydney. My visa was approved and issued on the 14th of March 2016. On the 15th of March I boarded my scheduled with Governments and business people at the highest level. I have

night to Los Angeles QF11. Upon arrival into Los Angeles Airport (LAX) I was met by Customs and Border Protectioo Officers and they took my passport. Upon collecting nothing to hide and accept the laws and rules ol the USA. I am al a

my bags these office.• eS<:orted me 10 an area or the temilnal. The officers told me they needed to searell my bags and asked me ror all my eleclronie devices and lhe loss as to the reason my VISA was revoked and I arn struggling to

passwords. agave them my property as requested. After this they continued to search my bags and my electronics were removed from my sight. After some time I asked understand why. As stated I have again applied for my VISA to be

how tong this was going to take and they toJd me it would not be long. Throughout this process the o fficers came'° and out numerous times. After many hours I was told I r~ssued and I am hopeful I will gain a clearer understanding of the

wa$ being moved to another area. When in lhlS area I was furUler questioned by CBP officers and the FBt. Eventualty I w$$ informed my visa had been revoked whil:st I reasons tomorTow. I was surprised to have been detained in the
was In the air after my departure from Australia. I was refused entry based upon ttwfact I did not have a valid visa upon arrivaJ Into the USA I attended the US Embassy manner in which I was at LAX but unde<Stand this ls part of the

in Sydney upon my return and they stamped my VISA with Revoked. I have applied for another visa and tile appointment is on 23 March at 7.45am.

°" refusal process. l look forward to having the matter finalised and
moving with my b<isiness in the USA ror the benefit of all

concem.e.d ~
I am filing an inqttiry to seek redress beeause I am repeatedty referred for s.&cond.ary screening when ciearing U.S. Customs and Border Protection. I bel7eve it is because

Ck>sed

I have a record of DWI misdemeanor In the state of New York In July 2007. I do not ha\le any o ther etlminal r&COtds prior 10 this incident and thereafter in the Unlt&d

States and any other countries. I have never had intent to harm or risk the U.S. homeland security or the U.S. citizens. With regard to the DWI disposition, I completed all

the court orders~ paid fines, completed screenfng by health consultants, and participated in drunk driving panel. ihere was no jail sentence. The health consultants wrote

a letter that I was not In need of alcohol treatment. Aftet completing all th& court orders, 1received Certificate ot Disposition from Yonkets City Court in the state of NY and

Letter of Clearance from New York State OMV. All proofs can be submitted when requested. I have deeply regretted the imprudent behavior that I cannot undo. In summer

2007, I had a precious opportunity to worn for IBM T.J. Watsoo Research Center (Yo'1<town Heights. NY) as a Graduate Level Co-op. IBM T.J. Watson Research Center

Is one of the most advanced mlcroefectronlcs tesearch centers in the wofld. In the excess of passion a1'M;t joy, I Sost my tension at one night aftet havir.g a happy hour with

othet 1BM co-ops. It was the biggest mistake in my life but I do understand such mistake was a crime. Drunk driving cannot be excused by any reason. With that biggest
lesson carved in my mind, I successfully completed graduate works and earned my doctoral degree in 2010 from The University of Texas at Austin wflich is one of the to,r

tier graduate sehools in the field ol microelectronics. Since Uien. I have worked ror Te><as Instruments. tnc. as a R&D engineer. I feel hig111y hOoored and motivated In that I

am contributing to the 6th largest semiconductot company (in terms of revenue) in the wortd. In 2016, I was elected

based on

peer recognition for my technical leadership and innovation. With the proven technical qualifications alld records, I am expecting more international business trip

opportunities at Texas Instruments with growing responSibtt1ties going forward. I woold grea~y appreciate it ii this redress claim can be accepted. Last but not least. I

swear I will never commil DWI 0t any crime again.

312112016 5:43 PM 3121120166:12 PM
312112016 9;20 PM 414/2016 2:59 AM

TSA000919

(b)(6)

On Dec 26th 2015. I was subjected to secondary screening while enterir.g the USA at New York JFK via Paris COG, flight AA45, due to issues with my ESTA visa. I am a

French citizen and lived in the USA between September 2005 and May 2013. I attended Boston University under a F1 student visa, and worked for Phillps Electronics

North America after graduating. who had sponsored me for an H1B WOtking visa. I rettJmed to Europe In May 2013. I am enoounteriog problems with my ESTA visa as I

was arrested on Saturday May 29th 2010 outskfe of a Wonder Bar on Harvard Ave, Allston, 02134, Massachusens, ror a street tight. A quick summary of the arrest

incident. An intoxicated male had approached my friend. insulled him, and threw a punch at him. I stood next to my friend at the time and grabbed the male and pushed

him against a wall. My friend wl>O had 9011en l)<lnched followed up and ponClled the aggressor. 1did not punch the aggress0<. Sec0<1ds later, the police showed up and

arrested all of us. We were summoned to court on June 1st 2010. The judge read the polk:e report and immediately ordered that all the charges be Dismissed prior to
gJ I Arraign.ment. please see the Massachusetts Court Document attached, Docket Number l h \1 6 \ IAt the time of the incident I was in tile mtdst of my H1B working
visa app11cati0<1, which I was granted on December 28th 2010. I remained in the USA until May 26111 2013, and have returned to Europe since. I <k>C.Oeo IO back to the

USA for the first time since 2013 In Docember2015. While applying f0< my ESTA visa on Dec 24tll 2015, Old Appllcallon Number!

t1 , t c \

I had

mi.sread eligibility question 2 as. Have you ever been ARRESTED AND CONVICTED for a crime that had resulted in serious damage to property, or serious harm to

another pers0<1 °'government authority. rather tl\an, ARRESTED OR CONVICTED. and Cllecked the NO box. as the court ordered that the case be dismissed prior to

arraignment. At the secondary fnsp&ciion counter at New York JFK airport, the fmmigratlon officer questioned me whether I had ever been arrested and I lmmedlately said

yes. She reafized that I had made an honest mistake white filling out the ESTA application, and granted me entrance to the USA The immigration officer also informed me

that due to my error on the eligibility question, I would always be called to se<::oridary passport inspection with my current ESTA visa. She Ofdered me to re-apply for an

ari ESTA visa bef0<e my next visit to tile USA, and cheCk tile YES box for ellglblllty questl0<1 2. She also infoimed me that I woold have to fill out this appllcallon to explain the
incident and submit my court documents. I am planning to travel to the USA again on June 6th 2016, and have j ust re-applied We my f SIA yjsa checked the YES

I )( I box for eligibilfty question 2. However my ESTA application was rejected. Travel Not Authorized. New AppUcation Number

I t...'\It:::'\

I woold like to know

what I could do to resotve this matter. and how I can get an ESTA visa for the USA. Please let me know If >""' need additional lnfom>allM. Thank you fOI' your time. ( h

CloS<!d

HI Sir/Madam.Thanks again for yoor prevloos feedbacl<. l ttaveled to Mexico uus weekend Friday April 2g 2016 and returned May 02 2016. My flight was Orlando FL

connecting to Miami Fl Ulen to Cancun Mexico. I have not been stopped when I left the U.S. On the return it was Cancun Mexico connecting in Miami FL as the first

destination to the U.S and that's where I was stopped and been inspected. I have been stopped for 6 hours at die Customs an:d Protection unit at the airport. I missed my
flight to Oflando be<:ause of Ulis, Wh"'1 I ask the CBP unit wt1y am I SloPi>ed they say we don't know oorselves; we can only say you are free 10 1eave or not. CBP says

that they don't have a mason w'hy they stopped me; they just follow what the agency they communicate with. If I ask them would this happen again they say it might and

we have to go through the same process again; but what process I have no idea. After 6 hours of invest;gation and takiog my phone away and who knows if they are

ttacl<ing it they say am free 10 go! When I inform them that I have a c0<1trol number Ulat Homeland SeC<Jrlly provided me to use when travelmg they say tl>is won't help

expedite the process. Sir/Mam, I really would like you to resoJve this issue as It is not resotved because I have been stopped again and longer than the first time. I know

you have worked on my case before but nothing changed. I am a MechanicaJ Engineer and the company sends me to suppliers domestic aOO global, therefore, I really

need to make sure I am able to tr.>vel. Not only tl\at, this is really rrustrating and annoying or what Is happening. tam a U.S citizen and I live legally and in fact I design

Medical Devices at my company to save fives/patients I really should not be treated this way. My company won't be ahl& to rely oo me to be sent to customers If this

happens over and over again. I would like you to clear t.his up in the system so when I travel I don't get stopped for these long hours! At least provide some feedback in

your system so all airports can see that I have been investigated twice noW and they can read through what the result was. I am not living comfortabre now and I doni feel

I ' h'' c' safe IMn

here In the U.S
( b) (.,;)

until

this

Is

deafed. I hOPff hone Number\

vo•• 1 (h

t\0(dei'>c\s1ar~d emgyarcdosn,o1 em

and J appredate
( b'\(6 \

)'9Urcooperatlon.

Here

ls

my

new

addres!l

I

CIOsed

On the 29th April, 2016, t 1ravell<>d 13 hours from BNE to LAX on Virgin Australia (VA) flight VA7. In my possesslon was a vatld ESTA lllto<Jgh the Visa Wa.ver Program I would like to know l>Ow I can get \he "Refused Admlssoon" stamp on CIOsed

(VWP}. a return ticket to Brisbane, Australia. and valid travel insurance for my planned 88-day trip. Upon arrival, I was questioned by a CSP Officer, which was the norm my passport removed so that I am not treated like a criminal when I

based on my previous experiences with travel to the United States. Unbekncwmst to me, the answers I had provided at this initial screening were not satisfactory to them. travel to the US or any other country in the future. The 17 hours spent

The CSP Offlcef infOC'med: me that I was to foDow he<. We went aoo waited at a second booth fat a new CBP Officer to question rny arrival and 88-day Intended stay in the with CSP was the worst experience of my life. I am having

US. After this CSP Officer seemed dissatisfied with my responses to the same questions, I was taken to a waiting room for further questioning from yet another CBP

nightmares of the holding cell and cannot get rid of the smell despite

Officer. At this point, no explanation of why I was there was provided. my phone was confiscated and ~code demanded. I was provided with a piece of paper that haV1ng discarded the ctothfng I was wearing. During my time in the

authorised access by CBP Officers to my mobile device afte1 they had alteady taken my phone. Offlcerl.LhJ.'lho had confiscated my phone. was showing i1s contents to holdlng cell and sl.nce 11\;;lve retumed home, I have had thoughts of

other staff members while smirkiog~ughing, yet I have no idea what he was showing them. W~s in the initial waiting toom waiting for a CSP Supervisor to
reviewi l case, I overhead Officer (b roviding papeiwork (o a Virgin Australia staff member for lLbl_J When the VA employee asked · 1s this 100 percent yet?"',

setf..h.arm, which is extromely oot of charactet lot me. The emotional trauma J was subjected to far outweigh any fin.anciaf losses incurred.

Officer

eplied "Oh yeah. Shes on ome", and this was prior to me being interviewed by a CBP Supervisor. I was iaken Into another room. where all or my

Howellef. these include the ft1ghts booked to l.os Angeles, my Righi to

bek>ngt

ere confiscated and I was pushed against a wall for a patted~down search. whe1e my vagina was interfered with and menstrual cycle was questioned. From New York the following day. and the hotel I was to stay in, in LA for

here, w11hout any exptanation. f was take.n to a llolding room which would be considered basic even by thir6-worfd- standards. The two tiny cots provided for many

the night of 04/29/16. I have been charged by the hotel and received

delainees were dirty, and a rew filthy blankets were 0<1,J!!Lll,oor. Offioer[ Q;;;SZiiS)mived to coHect me f<>t my "Interview" several hours lat~• though I had already a "No sl>OW forfeit• email rrom Southwest Airlines fOI' failing to advise

heatd the afo<&me11tloned statements between Otrioert.Lh)lnd the Vltgin Austfalia employee stating that I was fndeed 90in9 home. Office<W the Supetvisor wtio

them I would not be oo my flight to NYC on 04/30/2016. I can provide

carried out my ffiteiview, was smug, patronizing. gave me no cha.nee to speak on the phone to my loved ones, and llO cllance to explajn my case or to show him evidence further documents and correlating evidence regarding my intentions

that contradicted their conveniently ol>Oseo "ellidenoa." Offooar[ L }<tV1sed Ihat l was refused entry and blatandy 1nf0<med me lhot he did not want me to speak with rny to return home after 88 days, and any fvrther docvments requested. I

m1 flancee as this could eoable us •to talk our way out of this• - even though oeithef of us had, or intended to, commit a.ny crime. Toexacefbate my current state, I was later am now-applying for a S2 visa and have an interv1ew at the US
inform~ other detainees rn the holding room that they were allowed to personally speak with loved ones via telephone and explain their case. During intej lA\ Consulate. scheduled on 05/11/16 in Perth, Australfa. I sincerely

Otficelt_LJfound my crying amusing. He said "it would be a good story to teU one day.. despite the fact that th.is was the worst experience or my life. Office I t...

hope my refusal of entry into the US on 04/29/16 does not affect this

continually fnfotmed m& that a copy of my statement would be ptovided to me, yet this was never ptovlded. Back in th& holding cell, bathroom breaks wete few and far Jn any way, as my entire expe1ieoc.e with CBP was unjust

between and many times the CSP Officers ignored detainees requests to use them or told us to "Walt." I was detained in the holding room until I was escorted oo a

retumin flight to Australia, VAB, which was to depart at 11:50-pm on April 29, 2016. As I waited with my CBP escorts at the gate, one of these esoorts was CBP Officer

(},\(?;\ I listened 10 him brag to tbe newly employed female officer also esoorting me about l>OW he couldnt believe what a "cushy job• he had at CBP after he left the

annes. o my disbelief, he announced lhat whenever Vretnamese Of Filipina women come through CBP for questioning, he grants them entiy to lhe US '"no matter what,

because they are hot." There were oUler CBP Officers in eaJShol of this oonveraation al Gate 131 (INfERNATIONAL TERMINAL) ror flight VAS on 04/29116 at 11pm. This

revealed to me tllat had I been of a different nationahty, or to the li~ing or the CSP Officer(s) revieWing my case, that perllaps I would have been admitted to tile USA

based on my appearanoe and ethnicity. tt would appear that the •power" of refusing law-abiding citizens (from any country}, Is at the discretion of the CBP Officers mood

on the day or feelings for the travel~r. l wish to have my "Refused Admission'" stamp and history of this experience removed from my name and passport as I have never

overstayed an ESTA, nordid I have any intention to do so in the present or future. If I was given the basic right to explain my case, by presenUng evidence which

demonstrated my Intent to return to Austtalia, instead of being ignored and having CBP Offtoors sefect things 'Nhich suited their basic assumptions, I would not be filing

this complaint.

\/Vflen trying to board my flight to Dominican Republic, r was detained fot several houts, repeatfy searched, and questioned. The officers woul doot accept any answers as truthful. As a result I missed my flight and they kept my electromc deVlCeS. I was also falsely accused of traveling tth another person of interest to them that day. I was not anowed to contact my family 0< legal advisor. This l\as happen on mote than one occask>n.

CloS<!d

412312016 9:22 PM 514/2016 1:17 PM
51512016 11:26 PM
511312016 8:56 AM

TSA000920

(b)(6)

His with great reluctaoc:e that I am writing to complain oo my experience with secondary screeoing via the CSP. I am hoping that thlssjtuation can be corrected as I am a Hope to hear 3 ositive response In the near future. Pre\lious redress Closed
frequent visitor to the United States. Firstly I would like to state that I am in noway blaming die CBP Employees as I believe that they are ju:st doing their jobs. Now, I have number is I (h_ I G\ I
been traveling with American Afr1ioos as a non-revenue passenger since around 2008 as my wife Is an employee of Amefican Airlines Trlnldad and Tobago. Since then I have been puUod into secondary almost an of the times that I 1raveled. Actually, I believe that the only time that I didnt was when I had to do SWIFT Training a couple
years ago. Whenever they pull me in it takes almost 2-3 hours to go through their searches or whatever they do. NO\V it has gotten worse. like 4·5 hours. while I see
people comlog in and '<lking less tllan an hour. I am 101a11y dlsguste<I and ltvstrate<I having 10 do tllis every time I enter 1lle US. 1llere was even a lime wnere I was going to Jamaica on vacation with my wife and as usual, I had to pass through Miami Ind as I am a non-revenue traveter. I was stopped both on the way and coming back to go
home for more than 4 hours both times, which were only 4 days apart. The next thing is that they asked me the same questions over and over again, this is ridiculous.
Wl>at CM chaoge in 4 days? I persooally feel as thO<Jgh it is victimization for me haviog a Muslim name[ZJ and I am 101ally disguste<I about ll\e way I am being treate<I
when I enter the counlly. II has even gotten worse now where they Insist lllat they 90 through my Phone, IPad, Laptop, bags and Sul1case(s) every time I go In. This Is ridiculous and an invasion of privacy. Besides, how much times will they go through the same devices/ items? Why do they have to? What are they 1ooking for?..• I am not a teo-orist, I have no criminal record, I am not from Yemen. I have no family that are criminals. I dont do drugs. I dont belong to any •grou~I am no1 even a Muslim, I
W dont deal with arms and ammunition, I have never been to the middle east. The only tt\lng that I can see that Is wrong Is tha1 my name Is and to me thal is oot wrong,
its just CSP perceives it to be so. I submitted a redress case before so that th can pe.rform the necessary background checks and update my file or remove my name or whatever that has to be done to clear my name... the redress number is f h \( sinoe I dkl that, its like things got worse, like victimization f0< reporting the issue... My plea Is basically to have whatever tho situation ls with my name ciearod an to avoid haV"lng to go to seCOlldary screening as It is V"ery frusttatJng every single time. Plus I
have to book connecting flights way past the time that I arrive just to cater for this nonsense. where sometimes it might cost mo to book a hotel so that I can catch the next night o~ the next day.

Had boon through this for the first time, havi1\g the SSSS on my boarding pass, in February 2016 on my way back to OC from Germany without lncident The 9a1e agents If I am a Setectoo, then WHY does my name not send a red nag

CJosed

explained the process and I WILLINGLY to complied as I agree with the necessary things that have to happen for tile safety of all travelers. However. th& process was during the visa process or passport process to at least give me a

nowhere near the BS described bek>w... On 5/1512016, after acoepting a year-'ong position with my organization to move to Turkey, I again encountered the SSSS alert chance todisputefdefend myself before crap like this? WHY? I could

on my boarding pas$. Fine, no big deal, the first experience was pleasant and easy enough. Finally gel to the TSA screening process at Ourtes and I knew Id have to go understand gOing through the process wilh a TSA esoort to check lhe

through the process again, but oot aware BEFORE HANO tha t, if my electronics do not power on, then Id have to give it up or go back to check-in to pu1 It in my bag as an camera in my belongs, by way of ensuring that Id catch my flight; bu1

option BEFORE getting to TSA secondary screening. I understood that theyd have to swab most, if not all of. my things and test them. then Id have to get a pat·down. that was not even part of the process. I want to know why Im on this

Fine. the one ilem that would not tum-on was my camera and it was flagged beeau$e it te$l&d positive for "explosive material". at which pOint seemed odd, stnce I had watchtist or whatever it is?

also IO<Jche<I other things AFTER touching my camera (111ose things did nOI test positive). I was ask If I wanted a private room for pat-down or do It In Ille open wllile they

searched my bags; I opted for a private room, at which the woman who was to pat me down seemed anooyed (if thats my choice, then why does it seem like Im

Inconveniencing you?). I had become visibly miffed that my camera woukl not tum on for me (nor had time to wail for the battery to charge even thovgh we tried). The

TSA agent told me Id have to go through the entire process again ir t put my camera in my checked luggage and also said that Id have time to stlUcatch my flight. that was

not a guarantee that I could still catch my flight. I had to opt to surrender my came<a that I had for 6 years with no problems taking through airports previously. EVER! The

thing sat in a cioset inside a case. I had been dropped off at the airport by family who live hours away from the airport, so I coukfnt even give it to them, I had no reaJtime

to start the process over with any of the "solutions" to save my came<a. Ipurchased that camera with MY money and not knowrng where It went/is going infudates me, all

because my name or where Ive been is "suspicious" but Im told its because I was in W. Africa and Turkey. I !lave not traV"eled anywhere unless it was for WORK!

511312016 11:34 AM 511612016 2:22 AM

As I was arnving back to the US after 2 days in Niagra Falls Canada I drove to the border crossing at the Rainbow Bridge Border Statk>n. After slopping at the booth at the I have no problems going into other oountries and I have never been C&osed

bO<Oer I was removed from my wife and I w;ire asked to get out of tl\e vehicle and there was about 6 bO<Oer agen1s 1hat escO<ted us to the office lllere. They tl\en told us subjeote<l 10 such indignities except from my home county that tells

that it was j ust a routine inquiry. After watching many people coming in and out of the inspection station I knew this was not routine. I was detained about 2 and a half the world that we have th& greatest freedoms that the world has to

hours while they searched my vehicle, my electronic devices. our personal belongings and all of our pictures including items that were personal. Every time I return to the offer. Weil after being detained numerous times when returning to the
US this has been happenrog that I am de1aioe<I and IO<Ce<! to be subjected to lllese lndognit1es that as an amerlcan citi.ten I dont think that I should be svbjecte<l to as I cO<Jntry of my birth 1m dO<Jbting Iha! we have all of the freedoms that tral/&J with My wife a1'K2 friends whe-n we are on holiday. I was once told by border agents at Newark Airport that Iwouldnt be undergoing extra screening if I was not guilty we tell others we have. UI tlave committed a cri.me Its about time

of something. When I ask why I was being detained they tokl me that they doot have to telJ me anything and that I had just better sit down and wait to be released.

someone has tokl me so that I can properly defend myself or just
clear my record so that I can stop being denie<I my constitvti0<1al

rights of Innocent until p<oven guilty.

511712016 9:12 PM

aentered USA at Chicago airport on 9th Apcil with intent to visit my friend I t h '\(h '\ l wtio is USA citizen and had guarantied for myself in VISA obtaining process. I I am not asking for new VISA but for apologize and redress; for VISA Closed

5118/20 16 6:18 PM:

had regular visa obtained by American embassy in Podgorica, Mon1eoogro. 1was aentea entrance in USA. Later t had Info from USA embassy In Podgorica that reason and travel expenses and fot suffered maltreatment and humiliation

tor VISA cancellation was that ticket have been booked for 6 months instead of 3 moths WHICH IS NOT TRUE. You can check this on ticket pictufe sent by mail. What is that affected my health. Especially, as I have diabetes, my blood

worse I was pushed, beaten, offended by GUN armed offl(;er. I was detained half naked in oold cell in bad conditions for tong time without beverage and food, and a.ny sugar Sevet raise starting from that episode. for all staled there

.__ _ _ _ __,,t_.kind of explanation and possibility to make call to anyone. AlthOugh I dont speak English. end without proper interpreter they forced me to $ign bunch or documents whteh should be video survef.llance proofs on airPort seCA.Jrity cameras•
didnt kQQ..w what they~§lf'_a Qgw_hat is _ thol!.gum_o~,!,_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ __c

TSA000921

(b)(6)

OColombia.At the Atlanta inmigration entrance port, i was interviewed by a.n officer whom at first shawed anger when I greeted him in Spanish, cause I dont speak English I am a very decent person with family principles-, good education and Closed

fluently • The Officers first question what was my purpose of the trip and I answer it was my vacation time. His next question was in regards to my returning ~et date, in manners and without a doubt this experienoe is the scariest, most

which I told him my ticket was for October 25, but that my intent was to be with my parents maybe for a few weeks. He appeared annoyed by that answer aoo he said my humiliating one that eve< J could Imagine. I haver never been lnvoNed

words have no sense, that is when i requested an interpreted to understand wtlat the Offtcer was sayfng and for me to be understood. He then put my passport in a plastic in any misunderstanding like this +0ot even a traffic ticket situation·

bag and dtre<:led to me to a waiting room; it was approximately 1:40pm at this point. At around 4 pm I was still warting, and due lo stress, the room being cokf, anX.iety and and to be treating as a criminal was not pleasant.I am asking you to

rrustrabOn, I felt Uie need 10 go Ille bathroom, so I asked to use Ille r0$trOom. The officers allowed me to use the baUltOO<n, but on a very inUmida~ng way, they tolO me not reconsider Uie deciSion 10 deny my entry for a 5 year period and lo

to a run, -because well got him. t think why shoutd I run? After a while a female trastator came in and die questions began. The main questions revolVed on my purpose for reinstate my v;sa, is important to me have the oportunity to travel to

the trip,which I told them that it was to spend quality time with my parents and attend some rock concerts and enj oy the outdoors in my bicycle in Salt Lake City. I

meet my parents when required. I can provide anydooomentation

explained to them Illa! on my previous trip I was unable to relax and visitl)laces as my dad who has bee<> <lia.gno~ with cancer needed attention. In addilioro, during my necessary In regard lo my employmen1 and myl)arents medical

previous trip my mom also fell sick and required to be hospitalized and be bed ridden fot a while. Both of my parents are Amerlcan Citizens and 1hey rely on each other, Issues that ocurred on my previous ttip.

hence my previous visit was busy with taking care of them. The officers didnt feel I was telling the truth about wanting to see concerts and madefun of the simple fact of

wanting lo see concertS while in S.11 l.ake City. They f\orther questioned me to wti<ll lype or concerts I was interested in al!eoding, in wtiion I replied Sebastian 6a¢tl,

Sllpl<nol, Marilyn Mansoro, Kom, Def tepard and Black Sabbath. One Offfcet than asked me what was my ravorite song from Black S.balh, In which I repli<)d War Pigs and

Paranoid, they turned laughed and told me that is not correct. which as an avid Black Sabbath fan I knew different. but it didnt seem to matter to them. I then requested to

call my father in Salt Lake City, to wich they toJd me that request will be oonsidered later. Tile officer directing the interview ordered me to give a cell pllone and to have a

seat. After some time they called me again and In threatening manner one officer said they wanted to know how ICHlg I worked In my previous trip a.oo how much I make. I

told them that through my laptop I completed my personal ptojacts, tam a Designer and from Colombia some proj ects needed completion I completed my personal. and

about $2.500 was set for coup\e proj ects. Tile Offioer expressed frustation and anger because they said some messages in my cen phone tell them about some work and

reveooe from that work. At this point I undertood my cell phone Md beeo searched without my oonsent. The Officer told melt is an offense to lie to an US inmlgtatlon

Officer and I told him that I was telling the truth, the Officers were pushing me hard to tell them what they wanted to hear. I felt my integrity was at rick., I was scared,

exhausted, humiliated. petrified and I was thinking that maybe telling them what they wanted to hear, my nightmare woukt end. N. the end of the interview I signed some

papers which the final qvestk>ns we<e if 1was fOfced and intimidated to answer. in which I answered NO. I knew that was not the right an$wer, butt was sea1ed from the

beginntr>g due to the attitude and demeanor the Officef who was dealing with me portrayed. FinaUy, I was able to cafJ my dad in Saft Lake City and I was directed to

another room in wllich I was held until I got placed in the flight back to Bogota. Colombia.

I am a british citizen and a solicit0< who recently got a job with a us company to head up the immigration team in the uk. Iwas invited to attend a meeting and training at My employer has lost monies expended for my travel and

Closed

the us hea<tqvaters in bradenton. I applied for an esta and confirmed In the questions ask&d 1ha1 I was refused a us visi1 visa for a wedding in 2011 because lhe

accommodaUon. I have lost a meeting wi!h other counsels from other

Immigration office< m his infinite wisdom assumed that I dldnt have enough ties In the uk to return to the uk eve-n though I showed that I was in employment in the uk and parts of the wofld woo flew in just for this meeting, missed taking my

have family in the uk. I was also informed that if I had a mortgage in the uk, then that would be sufficient. Then I had an indefi nite leave to remain in the uk. I obtained my laptop and phone which I am required to vse tor my job in the uk, and

britrsh citi2en the nexl year and had no intentions of coming to the us until I got Ihis job with a us company where I have been required to do a mandatory training in the us.cant1ot do work untlJ it is delivered to me. I feel like I am being

I applied for an esta and was reject&d on the basis that I had been refused a visa in the past.Thls is so upsetting and distress!~ as my employer had on the basis that I punished when I havent committed any offence and it is not just very

was a british citizen booked return tickets to the us, hotel reservations were made and car rental booked for me. Also. other counsels from other operational regions in unfair but outright unreasonable. I live in the uk with my 4year old son

europe aOO asia were booked to tty in for our meeting. Now I have been unreasonably refused entry and requested to obtain a visa, the process about 4 weeks before one who is in school and wtio is dose to family. I cannot even concieve

Is granted.

the thought of reloca1!ng to anothe-r country. We are well settled In the

uk and- this notion that everyone wants to live in the us is not right

because I am one of those who do not wish to settle in the us. I only

wanted to attend meetings in relation to my wor1c baseds In th& uk.

I am always rererred 10 go through secondary screening when cleartng US cusloms. On May 16, 2016 while traveling 10 Denver rrom Vancouver (C.nada) tor a busmess
trip, a CBP officer from the secondary screening handed me some information about the OHS TRIP and told me that if I qualified, it can save me a lot of time and hassle wheo ever traveling lo Ule US~

When I was 18 yeats old, I had a one-time Incident in which I tried to Clo~ use a stolen credit card. I was apprehended, convicted and given a senlence or 24 moroths probalioro as a resull. II was the biggest
mistake I have ever made fn my entire life. Since then I have wotked hard to get my life back on track arKt become a contributing member
of society, I have completed a technicaf college program and obtaln&d an electronics e~inooring degree and am able to work In a fulfilling carcet in the medical industry. My company specializes in
dialysis therapy and equipment for renal/kidney failure patients. My r0$poroslbillly Is to provide lechnlcal field suppon rot home d1alysls patients in the provinces of 8C and Yukon. In 2005, while traveling
with family for a wedding to Sacramento, I had tried to enter the US from lhe Peace ArOh bOr<fer crossing (between SuNey SC and Blaine Washington) where I was denied entry for the first time. J was told because of my record. tha t I was inadmissable to the US and that I
would need toappty toe a walvet. In 2008. afterfiling an 1-192 locm
(Advance Permission to Ehler as a Non1mmigra.nt) I was given a letter and the determination from the Admissibility Review Office that I would be eligible for travel 10 the US. AJso ll\al year, I was awarded a run pardon by lhe govemmenl of Canada (Nallonal Parole Board) in which my conviction record was expunged. Tile pardon letter states
that I was of good conduct and that the conviction should no longer
reflect adversely on my character unless It ceases to exist or Is
subsqueotly revoked. I am pleased to say that I am naw 36 years oSd and have really turned my life around in the last 18 years. I can nonestly say that I am a law abiding citizen and will continue 10 be a contributing member of society through leadership, volunteer and
respect of the communfty.

5120/2016 11:37 PM
5129/2016 11:01 AMI 5131/201612:17 AM

TSA000922

(b)(6)

Hello, I am a Canadian citizen that tried to go to the States May 12. 2016 but was denied entry. Here is a quick background o f my tiavels to the States. On Feb.25th 2016, Id like to add here that whenever an officer has asked me how long I Ck>sed

I was allowed entry into the U.S. by a CBP officer. He stamped my passport saying I could s~ntil August 26th, 2016. On May 20th. the day the incident took place. I would be staying in the States, I have always been completely honest

went back to the Stales but I was denied entry. My cellphone was detained by a CBP office((L_Jname on the shirt. I understand he was doing his job. I did not mind 1hat with my duration of stay. If I say 1 month, I come back Jn 1 month. a I

my cellphone was taken because I have nothing to hide. The way that the situation was handJed however, left me feeling reaUy sad. Not only did officerCZJnot treat me say 2 weeks, I am back within 2 woeks. I would also like to add that

with the respect and courtesy that any person deserves, lie also twisted and omitted my words in my statement so that the words would reflect poor1y on me. For example. before having been escorted to officerrf'11was almost let throog.h.
when asked how long I would be staying in the Slates, I said "One month. Micl-June: Instead he typed ·umm, one month." I asked him if he 00\Jld please add !hat I had As the officer ls leuing me go through,~ands me back my

said mid.June as that is when I knew I would be coming back as I already had a flight booked to Toronto from VaOCOtJver for June 17th. 2016. He scoffed. He also took passport and ticket and said very nicely, ~Have fun. Oont stay long." I

parts of my e'11lails to mean that I was going to be working in the States. and despite me having been completely honest with him about the fact that I wou1d NOT be

told him the truth as I walked past him and told him that I would be

working in the States and having told him of an an e-mail that specifically stated uiat I woul~ getting paid. he still added in my statemenl Iha! t woold possibly be back in a mOfllh, mid-June. The officer then stopped and asked me lo

nannying and seeking 1Uegat work as a vocal coach. l explained to htm that I u-sed to nannyLLbJ•hen she tlvAd in Va1')Couver, Canada. I am 900d frierlds with he< and her relum. If I had said nothing, I would l\ave gone through. I am an

parents and weve stayed in touch. tve always wanted to see Portlalld and thought it would be fun to visit with them. I also told him that another officer had stamped my llonest person and feel that I was unfairty treated despite having been

passport showing Uiat I could stay untU August Officer l71exact words were, "Well Im not him. There are good cops and bad oops. Im a bad cop everyday. Now this is hOnesl. The kind officer lhat stamped my passport on Feb.25th and
one my favourlte.s, would you like to be barred for five y~" I would like ro add thar I am a musician, something I explained to him when he asked me about(::2i32J said I could stay until August 2016, asked me if my boyfriend and I

my stage name. I explained that since January 2016, my parents had wanted me to quit my work as a music teacher and focus on my career as an artist. My parents are ever intended to get married. I t()jd him the truth and that is yes. We

supportive of my craft and would rather me live at home than have me worry about paying bills (car and rent). In my statement, under residence. he added that I have no are in kwe. I explained that we wanted to apply for a fiance visa one

reskfenc& which is not true. I told him that since I llad quit my work to 90 focus on my own company, Versus ReCO<ds, I needed to cul down on some costs. In my

day soon. He was pleased that I even knew about the visa and that I

statement, he added that I got rid o f my car because I cant make payments. I told him that I transferred the car to my parents but that I still pay insurance on it. Also, he was taking the correct steps should I decide to file for immigration asked me aboot my cellphone bill and I told him I had gotten rid of my CURRENT plan. I am now on a more basic plan. Instead he added in my statement that I ~dropped one day. I said the same thing to officer l'/Dut instead Ile twisted

my phone plan because I could not make payments." When I confronted him about my words being altered he did nothing about It. Under employment, he pu t that I t\ave my words and took them to mean that I ftiten'd to live fn the States

no work, which is false. I told him that I am setf-empJoyed at my record label Versus Records where I teach music and make productions for singers. A very kind officer on now. I dont feol that it is fair that my words were changed. I also feel Feb 2~016 once said that I should have my parents write a letter to confirm that I am living with them. So, I brought the letter that both parents s~ned and showed it to that officer(2Jpre-judged me because I gave my car to my parents

offic~tLJHe threw ii back at me saying, "We dont take letters from mothe<S.• 1was really disappointed and felt b<Jllied. He also oommenled that I had been searching eveo thOugh I still pay for lhe Insurance. ano that I dont pay rent. He

the web for places to live in the States. I clarified that my boyfriend was the one doing the searching. Since he doesnt awn a laptop, he used mine. I told him that my

used these facts about my life against me and I dont think thats right.

boyfriend was ALSO looking at pfaces in Vancouver. He was looking for fun and out of curiosity because in a few years he would like to buy property. He asked me how I am very grateful that I have parents that are helping me achieve my

much money I had in my bank account. I told him the trulh (-S10}. However, I ALSO said that I had $80 American caSl1 on me and of oourse lhis was not added to my dreams. I donl think that my passporl should be nagged becau•e my

statement. I explained that my parents give me money when I need It for spoodlng and my music project. I was completely open and honest about every1hing and despite parents support my career as a musician a1\d everything that entails. I

what I said, it seemed like he was still looking for a reason to not let me in. He asked me why I didnt have a return flight and I explained to him the reason: My frielld

am an honest person with nothing to hfde. I take pride in tile fact that I

I o > < < ) Is a co-pilot for Alaska Airtines. He gives me buddy pass links where I can buy one-way tickets that are a lot more reason.able in pri(;e, Unfortunately, these am a great civilian with no criminal re00<d. I would never do anything

links only alloW me to buy one way at a time. I bought one-way and hadnt bought my retum yet. somethJng that I now regret not doing. When the o fficer told me thts was a illegal.

problem. I offered to buy a return on the spot but instead he had already made up his mind about me.

On 18 Feb 2016 when returning to the US for vacation from working overseas I was singled out for additional screening both at YYK and agafn at EWR. When I returned to w0<k on 20 Mar 2016 from Greensboro NC I was again selected for addiltooal sc~ning, This happened on every Oight I took.

A little about myself, I am a disable combat veteran who continues to Ck>sed serve my counlry by COfllracting for the U.S. Oepartmeot of State in various overseas locations. White I understand the need for random screenings I feel I have been needlessty harassed by these events. I have a clearance for most all of my adull llfe and c..rrenUy hOld a USDS Secret clearance as necessitated by my current pos1tlor\ as a WPS contractor. I can provide verification if it woukf be helpful. My time at home ls limited ~ue 10 the type of wO<I< I do. I feel U1at a cleared U.S. Citizen travellln9 Internationally forwork ~n support of U.S. Diplomatic Missions as a right to feer harassed wtien he is
sillgled out on every leg of a flght tle takes to and from \VOik Again I fully understand the point of security and scteenings but I fool we can all agree this system is needs some im,provemeots in both its efficiency and effectiveness. f believe the OIG noted this in last years report. The slaff lhal oonducled Ille addftlOflal screenings al both locations were extremety rude I waited over 20 minutes both times slmply for the screeners to show up and in both cases the screening In total lasted well over an hour from initially being informed to completion. I was also infonned that if my numerous electronic devices where not charged and were unable to be h.Jmed on they would be connscated and I would not ever get lhem baok

As a small business owner in Hamilton Ontar;o that lives close to the Lewiston NY border, I travel aaoss to the USA often (about 20~30 times a year). I go to pick up commercial goods purchased via eBay at the UPS depot close to tile border using my Toyota Corolla car licensEfi tb \ <G' i he car is always empty by the way. I declare this and come in to pay the user fee of S13.05 USO which is no real probk!rn, but it is a bit odd since half of the fee is fOf agricultural inspection and I work in lhe elecuonics field. 11\ave been informed t>Mce now when I went through the border at the Ambassador bridge that my profile has been given a status of automatic secondary inspection, even when I go for trade shows or sates calls that have nothing to do wlth a UPS run. After hours waiting at that busy border the advice to go back and talk to the supervisor al the Lewiston Bridge was recommended. I did so on my lasl trip June 1, 2016 and they told me U1at I had lo apply U1rO<Jgh this website to get whatever status ls on my account removed. As I have never had any issues at the border and travel frequently, I suspect that a border offteer na1ned (LJ;-tatused my aocount about 1.5 years ago when I asked for backup information of the user fee wtlich they started to administer for UPS pickups even though it was onginalty passed by Reagan In 1985. To be fair, wtien I have gone into the US for personal reasons the Lewiston border folks have let me go after a secondary meeting. n is just that the need for a secondary meeting always is mosdy because of some Issue on what ls on my ac.count which I koow about but the supervisor I met With said that I should not have. All I ask is that the automatic secondary inspection be lifted and that since we depend upon USA aocess and have always been upfront and truthful · that the slightly negative connotation we seem to have attracted be amended. Thank you for considertng this requesl ..

Closoo

Im a PhO Sludenl (4111 year) on an F1 visa. I am from Spain, Since July 2015, t have been stopped by CBP upon entry to the US and referred to secOfldary Inspection CBP officers are extremely rude and OOndesceoding. You canl talk 10 Closed

every time. It has happened the last 5 times I have entered the US. Every time this happens I have to wait between one hour and 2.5 hou,s. Im not allowed (o uso my them, as any attempt to ask why this is happening will result in them

phone or any other electronic device, nor I can fet my family koow that I am fine. No one will tell me whats wrong with my documents and why this is happening to me. I getting pissed and telling you to sit down and shut up. Also, they do

have lived in the US for a combined time or 6 years and this had never happened before, My school (MIT) says uiat they cant help me and that U1is applicati0f1 is my Oflly not even l<now the rules themselves. l.ast time I asked an orncer why

hope. Whenevet tm in secorufaty lnsp&Ction, Im released as soon as an offioot handles my case. Most of Iha times they do not even ask me a1\y questions, and just lell I was being kept In the Inspection toom, he told me that ihis Is always

me that Im free to go. However this takes 2.5 hours some times. Please help me fix this probJem. Thank you for your help.

the case for every F1 student upon entry to the US. why I know is

completely false. as I have been a Fl studenl for many years. Thank

you ror vaur help.

611/2016 8:44 PMI
61712016 3:31 AM 61812016 6:47 PM 6110/2016 7:36 PM

TSA000923

(b)(6)

On June 13, 1100pm my flight, Guadalajara to Fresno, CA. landed. I p roceeded through Customs on the primary passport ctleck. As I was leaving, I was asked if I had First. I would like to ask if 1.S.2 hours is rea sonable to d etain mo. No Ck>sed

any luggage from a baggage airport employee, not customs emp1oyeee. I told llim no and he said loudly that I d idnt. The Customs officer as.ked me and I told h.im no. He one was being prooessed in the room and we, as a whole room, were

asked me how many days I was in Mexico and I told him one. I understand when he sent me to sit In a small room, later with approximately 16.20 people. After no

g iven an communication as of what was going on or expected time.

I communication from cu stoms and 25 minutes, I asked the Supervise~ l h \1 6) what was going on. She said I was being held for undisclosed reasons. I asked her Second, f h \ (t::\ ordered u s to put away our cellphones, and

how much longer since there was no one attending to us sitting in I.he room. SHE SAID Af.J HOUR OR MORE. I went back to the room. After several peoples phones went turn them o , s 1s rig t? W e have families that expect us. We are

off, she continue to order people to Shut off there phones. About an hour past while in the room. I went back outskfe and asked her how mueh longer. She said 10-15 ordere<I to not use our <:ell phone and to turn them off. E ven arrested

minutes before they got an officer to start helping us in the room. After about 1.5 hours, an officer came in. She began to run passports on her computer. Within 12-15 criminals have rights to use a telphone within a time frame. So my

minutes, I was released when she got to my passport. It appeared she ran my passport and released me within 4 minutes. I was released somewhere before 1am on 6/14, biggest concern is: Is it REASONABLE to be detajned for two hours

awoximalely two hours afte< my night landed.

BASED on Ulis e<rcumstanoe? What ever ii is, laOI< of personal, OI

etc.. it was no1 right to be held in a room and not allowed to make any

contact outside of this room. My family wants to koow. I also

COf11a<:led lhe Airport Media Rel<ltions 10 inf0tm lhem of lhis event I

know th.ey have oo control of what you do. but It teflect on them as

what is going on in the Fresno Airport.

Up0f1 each reentry to Ille Unl!ed Sl<ltes from separale lrips 10 China, ChUe. and Cosla Rica, I always prlnl my entry fo1m from me aulomaled kiosk, and my f0tm is always returned with a big X on it I am the.n asked to proceed for additional screening. The agent at the counter always tells me the reason for this is my namo ts very common.

Closed

After this, my passport is taken away, Jam told not to use any mobiJe device. and I wait about thirty minutes or so in a room until Im cleared. In China, I was at Tsinghua
Univers;ty Where I worked with a research group°" creating smartphone appltcalions for multispecll'al cameras. In Costa R:i<:a, I was exploring the country with my family,
but I was the only one of my family of three to be pulled aside upon reentry. In Chile, I was working on a pro ject that helps micro businesses achieve g reater re\'cnues

ttl!:Qggh data a nalvsis. Thank Vou. US Customs age1lt at Boston Airpon was kind eoough to re fer me to this sfte to file this complaint. As a businessman, for mote than 5 years of freq uent traveflng abroad , I kindly request that my complatnt be tnoroughly reviewed and the Im always stopped from the ticket counter to boarding the plane. Even worse is when I get back to the country where J am always screened for q uestioning. At NY airport following points must be addressed: 1·When I hand my passport to

Closed

Im always picked up by US ctistoms agents at the gate of the pfane. Screening my belongings , including but not limited to my phone, lap top, camera. invoices, and etc. an air1ine agent. I should not be asked to wait for hours to get a

causes a great deal o f delays and I a lways miss my connecting mghts. Most of the time I book a hotel to stay overnight, at my own expense, simply to catch my next available connecting ftights. All these questioning by now should give the Homeland Soourity and Border Protection all the indications that Im no threat to my country

phone clearance at all national and tntornational aifports. 2- When I get my board ing tickets. SSSS should be removed and be treated as

whatsoever and that my name . origin, ethnicity, religion, and background should not be a reason for habitual humiliation at airports.

a US citizen, not a s an Arab or Muslim that MUST be watched at all

limes. 3- When I board the plane I should nol be subjected to fvrther searches. 4- Wheo I re turn, I should not be held for hours and hours

to miss my connecting flights.

Firs!, 99% of my travel ts due to my job reqvlremenls with Cisco Systems.All was well and I was a Global Entry holder,-Suddenly my global entry was revoked a1>d every PLEASE help me cleat lhls- Im a broken down neatly 58 year old Closed

time that I travel the ticket rep . has to can a second number, relay my passport tnformation. wait 20-45 m inutes then _get a code to clear me for boarding. After that.

male with a bad shoulder, bad knees and absolutely no threat to

depending on the a irport, I may or may not be escorted to securify. At security I undergo an advanoed screening to include testing any liqukfs and a very thorough search anyone. Im mainstreamfconservabve politically, no criminaJ record,

that leaves my laplop bag trashed. After I am permitted lhroogh I am again chocked al Ille gate. oftenllmes patted down again as well. Once they missed me In Allanta not even a traffic llOl<el in over 2 decades. This Is killing me on

coming through the line and pulled me o ff feh plane to be searched, as well as searching my belongings in place. That was extremely embarrassing. On my connecting business trips since J know that I need to tack on an extra 2 hours for flights there are atways a minimum of6 people waiting for me a1my gate and the bag search/oftentimes pat down happens again . Clearing customs from Canada to teh the airport delay. Al my age the travel my job require kills me anytiow

US took near1y 2 hours and almost made me miss my flight.

and h aving to a<rlve at the aitport at 4am Instead o f 6 gets okt. from

the government standpoin t, this wastes a ton of manpowef. attention

and money on someone who is totally harmless while possibly

Im a U.S. Diplomat working for the U.S. Department of State as a Foreign Service Officer with a Top-.Secret Clearance issued by the United States Government From

neglecM9 someone whO IS a threat Please assisl as qvic~
La:J 7 ssibte. thjs is totally incompreheoslble to mo. Thank you.
1_, ) <<) I
I would greatly appreciate any assistance you can provide in

Ctosed

May 2015-June 2016, I was pos ted to the U.S. Embassy in Islamabad. Pakistan. Whenever t traveled to the U.S. since May 2015, I was subjected to seoondaryscreening minimfzillQ the additional secondary screenillQ I encounter by TSA

from U.S. Customs and Border Protection as well as by Transportalion Securily AdminiWalion (TSA). While attempting pre clearance by U.S. CBP at Halifax Airpcrt in and CBP. 1wO<Jld be willing to meet and have an lnle.view wtth TSA

Nova Scotia, Canada, I was placed In secondary screening fo' over one hour. After CSP made multiple phone caus, I was finall y cleaced , however I missed my flight and andfor CSP off1eials to minimize the ad ditional scrutiny I encounter,

had to wait another 8 hours for the next flight. Also, while going through TSA security clearance at the airport, I was always flagged for secondary as depicted by th.e four particularly as a fellow USG employee who also works towards

"$SSS" on my boarding pass, bolh on 26June 2016 wl>Ue flying from Hal~ax lo Baltimore, as well as wllen nyin9 on 01 July2016 flom Washington Dvlles Airport lo

advancing Americas national securily. II is vnfortunale thal I

Sealtle-Tacoma (SeaTac) airport. During the 01 July screening, I was physically searched extensively, lnclvdlng my private body parts. I also had 10 check In my laptop, enoovnter this setutiny bvt I am hopeful thal ll>roogn dialogue with

cell phone, and iPad be<:ause they werent charged and woukfnt rum on for screening, costing me extra fees and forcing me to go back to stand in United Airline check-in your serv>ces, that this can sto p. Thank you very mu.ch.

hnes to ctleok in my bag, almost costing me to catch my night. My check~in luggage was also searched. Further, while ciearing U.S . customs in December 2015 at SeaTac

airport when I was coming back for R&R vacalloo from my posting at U.S. Embassy Islamabad, Pakistan, I was subjected to secondary scteeolng by CBP~ Please ad vise

if you would like proof o f my employment as a U.S. Diplomat. I possess a diplomatic passport and a U.S. Department of State identification card.

6114/2016 4:45 PMI
J
6119/2016 6:51 PM 612212016 1:35 PM 613012iffifS::ii AM
7/312016 6:36 PM

TSA000924

(b)(6)

Just after passing through customs and getting my stamp, a different US customs officer. th'\(~'\ · ( called mo Into secondary questioniog. Ho demanded I hand ewer (Continued) I asked to speak to his supervisor and explained I was Closed

my phone, I did willingly. He asked who I was going to see. alld I told him

He asked how we met, and I said Bumble. a dating app. He asked if[L) paid not lying, I was not going to see as he did oot yet have a flight

for my night. and I said yes. He then proceeded to question whether Im an esco a1 spent the majority of what was app<0x1mately 1.S hours of interrogation trying to get The supervisor looked at

1> asked him, have you ~ver

me to tell him how much I was being paid b)[2Jto fty out and see him, which was nothing. He kept telling me I was tying to him, not cooperating, raising my voice and committed a murder

eplies no. The supervisor Jooks at me

being disrespectful; none of wtiictl was the case. I told him the truth about everything and very respectfully, whilst through tears and sobbing. He mocked me for c::ryir.g and mockingty says, see. it is that easy to answer a question, do you

and kept telling me to stop beeause no one is going to help me. Early oo during questioning he asked whe!Jw or oot I have been arrested. which I answered yes. He barely reverted back to that except when he would say, if you simply teU me llow much youre bclllQ paid by[L) I will let your past arrest go unnoticed. He told me

understalld what tt>e term mosrepresentation means? aod gave 1~1J'./1lermission to deny me. l:Z13Jtold me I would need a waiver

escorting is legal so why am I bothering to lie. He went through my photos and asked, i s this what you wore to escort in this week, to a picture of me in jeans and a low cut

e to travel to the US, and told me how to obtain il I was not

btouse. This made me feel extremely unoomfortable. He asked numero<is times if t had ajob, which I replied yes. He said If he called my boss would he find 0<0t I just quit? told hoW 10091 am denied ror alld was too upset to think to ask al the ro which I offered 10 shzy.v pay stubs from ~st week or for him to call my boss but he diStegarded borh. He also asked how much money I have in my bank account. I time. I did nothing foc[:zhl] to have pulled me into secondary

begged him to read my conversation w ithl..LJ:>r my friends where it was clear I was pursuing a genuine relationship. Throughout the process he kept patronizing me

questioning, especially after already llaving received my stamp into

saying have I once raraed my voice at you? Have I been mean to you? Why are you crying? How old are you? During the questioning, he also asked me what social

the US. I am certain I was discriminated against solely based on

media sites I was a patt of. I !Isled them all and he said, no, there is one more, and was looklng at his computer and sald he cou'ld see anolher. I rnsisted those were all I gender, being a young, (attractive) female travel!ng alone. There is

knew or and he tokf me I was on Seeking Arrangements. I told him that is not possible unless someone used my name or unless I made an account out of curiosity but ZERO reason for him to accuse me of being an escort. which is

oould oot recall doing so and was absoluteCy not active on it He passed me my phone, told me t~ and had already pulled up the login page on my browser for me. sexual harassment in ftsetf He coerced rne into believing I had an

'assured him I did not have ao account. I had my admission withdrawn and was escorted out byl ! J i l l jvlth a second customs o fficer. I asked what the reasoning was account on Seekiog Arrangements which is false. I felt $exualty

and he revetted back to my failure to provide proper documentatioo of my arrest even though he spent the whole time interrogating me about being an escort and said my harassed when he went through my photos and showed me a pic ture

lack of cooperation and lies are the reason tle is denying me. April 19. 2016. I was traveling with a close frieod to visit Iler boyfriend in Dallas, Texas and to attend a

asking if that is what I wore to escort in this week. His mocking was

country concert. I had a letter o f reference from my M P supporting my trip 10 the US and validating my citizenship. I also had a Jette< of employment from my boss and the abuslve. Escorting me out like a criminal with another officer was

paperwork from my arrest. from wtiich no charges were laid. I had t o go into secolldary questioning once again. I waited approximatety 40 minutes before being servod humfliating and unnecessary. The whole situation I was cooperating

whi1e at least 5 people who came in after me were helpe<:l first even though I was told we were being served on a first co(Tle first serve basis. It was not unbl ' t h '\( h \. ( fand truthful, yet I was completely helpless and under constant attack

was available that 1was finalty called up. He recognized me and asked for my court paper'$, which I produced. He seemed sabs(led with them after showing ilS SOJ>GhOI . He was digging up irrelevaf'lt que-stions, on his fabriccited theory I was

He asked me again about which social media sites I was a part of and when I said no to Seeking Arrangements he tried to deny me access to the US based on tying to an escort and humiliated and verbally abused me. I want to appeal

him last time. I ask ed to speak to his supervisor and explained how last time I never once admitted to being a part of the site aOO that G:3Jtried to coerce me into

this denial to the US because I have never lied to a US customs

believing I had an account. I had never acknowledged this as true and sakl they oould took at the security cameras as proof. Mer that. ~d rOl)pe<l the issue bul questioned me further. He asked who paid for thT~~;'·t did. He asked the purpose of my trip and I showed !>Im the cooce<t tlcl<ets. Hea.Ked for my phone. I said my

officer or been or !tied to be an escOll. I do not want troubles CJQ$Slng the US border In the future as this entire slluation was completely

"7,)!J" lawyer lold me Ido nol

il to you and

replied u are right. and I do not need lo let you into the US so you can leave right naw. I handed him my phone. unjust I do nol want this man to continue to ab<Jse other young,

do.12· He asked if I was going lo see and t said no. e as ed why ( d sent me a phOto or a night to Dallas and I told him that[ ] ]was oonsidering that flight if his work female travelers like myself, whiell I know is he still

be<:ausj

will allow him the time off.

asked again, are you going to see and I said, No, that Is oot the purpose or my trip, I booked this trip before I knew[:z:J if he

\he EXACT same situation happened to a close frler>d, (h ){

comes, it is simply a bonus. He said he was going to deny me today based on lying to a US customs officer to gain entry into the US.

~Jease help me clear this up.

Off loaded from booked fl ight Dublin lo Boston by Border Control after being interviewed by USA Border Control. treated in all appalling and humiliating manner by a

I had booked a return trip to USA. due lo ieave the USA on 28

Ck>sed

female offloer, who removed her name badge so unable to confirm he:r name. She laug hed al the contents of my sui1case, lhrow my possesswns, inclvding laptop and Sep1ember 2016, well within rhe ESTA regulations. II was my

mobile phone, on the desk, laughing at the content of mobile phone, when she grabbed it from me. showin.g it to another female colleague and speaking to each other in intention to spend this time travelling around bot use Boston as a

Spanish and laughing . I was ~nied the opportunity to speak as she would ask a question and then interrupt and talk over me. She did not give me a formal reason, o r base, as I have friends there that were expecting me. I was left

document, explaining why I was refused entry to USA but staled "Who do you think woll be staying in the USA. It wool be you, I\ will be me, cos I llve there. Youre off-

abandooed in Dubhn and offered no assistance by anyone. I repeat

loaded. How do you llke tllem apples·. Her actions were lo humlliate, ridicule and embarrass me to her (and her Spanish female oolk}agues) delight Is this really how your that I was not glven an o fficial explanation for the refusal o ther than

USA Border Control Officers should treat another human being? She did not attempt to undertake any checks, contact my friends in Boston or try and verify the little information I tried to give her.

being told that she said I was talking "bullshit• to quote the USA femate Border Control Offloer - and that was the end of my d ream trip

to lhe USA. I have no Idea about my statu s fOf future trips. am I no

longer ever able to go to the USA • your Officer was too busy having

fun humiliating me to act in anything close to a professional manner. I

wish to appeal the decision to refuse me entry to the USA.

I I aool Translated by Google Transtato: I ~R)(6d alld my mom

( h )(6 )

l W• left Mexico 111e day August 30. 2015 crossed the border on the same day Can you help me please to solve that problem? every time I cross (

n naa Presido tx 30. We arrived at Semiook' x . wi my brother. My mom some money (ltkeOOO us do not rememf 2b~6;nJ much) ~ brother and we got to

I pi<;k It up to take him to Canada, before reachong the ~it \l'{in~n~ c~!I~ ~Y son

f1-.v c:::\

~______ _ to oornelLblJfor us to escort us lo

J {h\ (t:.\ cross the b0tder because I do not speak English. WllerllbJ£..Jand

}11ndsor to Detro.t le<>d as USDOL 4000 I leave him when I went to Mexico to not

leave the house. the he puts them in his briefcase and forgot laptop tti af 8 t e& ore told custO(llS that had no money where actually wore those 4000 USOOL. they

above ) stopped me and make me many questions. and it is hard for me because I do not sPeak En lish and ullderstaM littl
(b)(6)

cl>ecl<ed and found tl>Ose USDO~ 4000. I was waiting in a Mc Donalds. they came for us arid before crossing lhe bortJer lo Winds0twe Slopped us at the duty free

Closed

cusroms. We reviewed the '/ans and us aoo llberared us that happened on Sep 2, 2015 after that atways stop me for review. Theo I crossing from Windsor to Dettod the day October 1, 2015 and ojinaga Presiclio day February 20. 2016 and black stones lo Eagle Pass TX on 24 Februa 2016 alld from Windsorto Detroit the da A ·11 5.

20 16 and Juarez to the Paso tx on 18 Jtme 2016 and Zacatecas to Dallas tX ailporton July 7, 2016

( !-,V t<.\

(b)(6)

7/512016 11:56 AM
711112016- 10;47 AM 7/14/2016 10:53 AM

I was ftying to DCA fromLAx andhad a lengthy screening done:ltWas fine alld I had no problems; it was just time oonsuming and a bit Insulting but I genumely believe
thls Is for oor own safety so I respeC1fully complied. On my way back from DCA I missed my flight due to my laptop. My laptop had Its battery fried due to power
fluctuations from when I was traveling overseas. Therefore my laptop functions without a battery and it requires to be plugged in to be used. TSA a t DCA told me they
oouldnt plug it in and check it so i was f0<ced to check in my bag. In that process the baggage collection from Virgin America had closed. So now I have to leave a day later as its the ne xt possible flight bul then again I see the SSSS in my printed boarding card. Id like to know why a oo how I can clear my name from this list, Im not sure why Id be on it in the first place. Ive rolled over my flight again so please tat me know how to settle the extra screening process. Tl'\anks

Closed

TSA000925

(b)(6)

Logged into Global Entry, used fingerprint tablet for recognition. Was deferred to secondary screening at HLS -- they informed me ti.at my •error" code was ER. Ive tried to Two years ago when return1ng to the US, thru JFK, I was also

Closed

go to Global Entry to resolve this issue - and was advised to compfete this form for resolution.

detained (prior to Global Entry application approvj'{-~)i~)fsed st

that time (as well as this time In Juno) - there is a

hat

HLS has listed as warrant out for his arrest. I have full documentation

when travelfng, Orivers license. Passport. etc -- as well as Global

tsue Entry. When I applied f0< GIObal Entry and was approll<l<l, I was told

this would resrtvemar PfhftC

of incorrect identity. Please contact

me on my cell_ ( ).,V i<;\ _o resolve this issue so I dont have

simiiar experiences when returning thl\I customslimmigratton. Tha.nk

yoo.

Referred for secondary inlerview where there was about 2 hour wait before gelling to see an officer. Passport was returned '"'thout any additionaJquestioning but was

advised that I will be re-peatedty referred for the secondary interview every time I enter the country, and that the wait time wlll be an average o f a t least 2 hours long. during

which I will be denied access to any communication devices. The unforeseeable wait time without means of communication is a great hinder to frequent future business

travel.

- On July 22nd 2016 1with my husband and two of my kids new through Jet Blue Aliways from STI into JFK on flight # 436@4:40am when we arrived to tho airport

Please Feel free to contact me by pl>ono1 1 1-.\I <:\ ior by omad

everything was g ood until we came to immtgration my family and I are all US citizens born and raised in tile USA. when we got to Immigration lhey stated that my husband had to go with one of the officer to a room and I had to leave the airport with my kids how can i leave w ithout him. when i picked up my luggag e they stated that i had to 1

hr I t..\I c \

,..1 ' ·c \

I

Thank You for your lime and

pass my luggage throunhg tt>e :ween machine t stated its no problem I atso stated to one of the officers there tliat not only am I traveling with my 2 smaller kids and my cooperation t hope someu11ng can be done ASAP as t Have to travel

husband that was kept in immigration but lhat i was pregnant jf someone ca.n hetp me put my Jugga9e on the. bolt there were a coupfe of officers there non helped me one back to STI to go get my oldest son which has to tetum to school in

stated he dose:nt get paid for that. I said thank you ok. continued to struggle to put the luggage on the bel t put my purse on the cart still asked again for her oo one helped september. Hope to here from someone ASAP from this department

me they pushed the cart away telling me to go around to tt>e otlle< side the purse and my bag of liquor felt Ofl9 of the liquor broke my personal tabtet and my sons (abtet and some thing gets done to have me and my lamlty to oonbnue

bolh broke I showed It to th• offloer alt he said was take It with Iet bl"9. Tho olller said that if i wanted to take a straw sip It and drain Ille glass from It I said realty? so since being satisfied with JFK airport.

they said that they couldnl do anything i went to jet blue and they took the claim but they said they cant do anything because it was in custom. I fell I was mi..treated

because arter Stating that I was pregnant if anyone can help me no one stood up to help and informing me to do somethir>g etse like taking it to jet blue directty when jet

blue dont have anything to do with It. My husba1-.d was being practically ot>tlgated to state that he was someooe they were confusing him with or to state that he new this

person, when in reality we have never here of anyone with that name. Since i was out in the atrival area and dtdnt know where to go i kept asking how to find out the

status of my husband and they said nobody can lietp me i even asked for water and was reffered to a fountain. I didnt have communication with my husband for almost 3

hour Until finally he called me and tokl me he was sent out. I atways 1ravel 1hrough JFK airport Aven though I havA other airports th.at arA closer to me like Newark airport

and Philadelphia but atways choose to travel with JFK But with this inconveniel)Ce I dont believe I w ill be travelling through JFK on.less something can be. done to keep me

and my family as a satisfied trave1er to continue traveliog through JFK airport. I hope something can be done asap in order to keep me and my family satisfied with J FK.

Ctosed Closed

I (h;)J Tho day April 1 201b after having gone throh h too immigration post, my husband! (\.,V i<;\ IArgonbna Nationality with ~rf l b \1 6 \ I ssued by Argentina !:2hSZ6S] story When

agent takes the am[Q;lJ>nd

and No. VISAI ( ) ( 6) l and

I \16 \

I I Nationality Argentina with Portuguese citizenship, passport Noli.bll.6.LJissued by this country. we were

poun~s on it, they arrive on e scene several more agents. and

Closed

heading towards the exit door. At that time we were called by the Agent r.a:3:]We approached her, who said something in English, we said we did not speak the

/ 1-' isappears into the turmoil. Al that time I started to say he

language. We ask&d her if she spoke Spanish. After this, we raised his voice very aggressively and we retumed to say that we did not understand him. Seeing his reaction wanted to make a report of what was h appening, I wa.nted to talk to

pedi her not to scream at us, we did not understand what Ile said to us, but raising the voice even more and bringing his face close to mine I scream your fuckillg mouth someone in ctiarge. After that they said they would check the bags

shut and very violently, asked for our passports. When tiffing the voice again, anr~~;~int app roached and asked to aocompany them. ThlS agent was quiet. and was and asked to place them on tile counter where reviewed. The agent

the one who stay&d with our documentation, which was still aggressive, was lhe

gent. We asked repea tedly whore we were headed and agents did not respond Ibegan a:ecking one of the bags, and the o ther suitcase the revised

to us. r;~z i e reached an area where there was a line of people for baggage screening. We headed for that r<YW, thinking that we were goin.g to check luggage, but the ..-1 , gent. I must say it was not appropriate that the agentC2i3Z)

ag ent

redirected us to another place. ~me. seeing that the second agent had our documentation, was running back stopped my gear and headed towards revise our luggage as its unfafr attitude seemed "merciless" w ith us.

to corroborate this, and told me to continue tol..lhl.LJ'gent. He then approached me in a very violent way and I take Lacroix agent 1;ghtty by tt>e arm, asked him to please The agent stood byc:::zi3]was respectful. Not so th~gent

me treated with respect once again. ceflexively and dropped my ann. In my life f lived situations of violation of my freedom as it was in this case. At that time the agent who not only completeJy upset and Jeft er;;;~in' open, bu t also

raised h is voice. but this time even more, to come more agents. arm shook me and giving me back my husband. They are handcuffed. I was separated from my husband broke many o f our belongings. Because

gent checked oor

and took me to a pJaoe !hat had several rooms. Most or the agents were asking me badly and In a threatening tone to calm me I was t1ot in my country, conlr<'tdictory thing bags, we were worried {we d kS not know 1r he ha<I plCl(:ed something)

because when he did not represent a danger to them, I removed the handcuffs. I at afl limes pedl mak& a report of what was h appening and they treat me with respect, as for this reason, we had to i~;5e;e!\r~ise them 10 be quiet. After

it was entitfed to it, because I had oot done more to say who spoke no English. that is no reason to attack and insult a person, much less pllysicaBy mistreat and handcuff this came to me the Agent

nd explained what the

her. Unlll then au they treated me badly without cause. I had no reason to be upset, the situation had generated because one agent had violated me. At that time, I fell situation was. he tokt me that my w ife was not arrested and before he

rajally dlsch mlnated against as a blonde, blue eyes and white skin, sloce I find t10 reason that may have triggered the abuse and the violence you exporie1lCe that day by had to take me to relate what happened. Once you account what has the I t..\ I gent. After a few minutes he came to the cell Agent~! was told that he was the agent in charge. Th<Zi32Z]agent told me to remember that I happened since we got off the plane until then. I explain that I

was not in my country. which I found quite daunting, and I replied that I remembered, because in my country it is not that way tourists. When I sakl this, he told me not to understood the events and tile mode of action of the agents onoe the
I I lntem.Jpt, and I threatenAd that If not soothed me we wore not gohlg to be able to solve anything. To which I corYected that was not altered, that dialogue is the appropriate i t..\. agent ls violent, but he could not accept as it was we had

way to communicate, and was entitled to denounce what was happenillg, and part to do was 1ell the !Jioleoce with which they treated me without cause. Then he asked mearrived that situation. Even, he explajned that he did not undetstand,

to 1ecount what happened and how did we come to this situation. Le tel.ate the facts as they had happened. Also alleged to revise the master tapes of the security

how could it be that the second thing ~id the agent was "shut

cameras. to see with h.is own eyes was what had happened. After talkillQ a while with him, he told me tha' this could have happened to me in any oountty in the wortd, to your tucking mouth." After this talk, he told me how to make a

I I which I replied traveling for many places throughout my life and nevet had had to elldure a situation o f abuse authority, physical violence towards me. After this we were complaint. but never wanted to tell me the name of the Agent
together with my husband. Tiley explained how to make a complaint. and left. I can only say that we really relt very badly treated by the agent w~ercising their f h '\( h. public duty, overreached, since no one can explain what was lhe rea$0n for such an outrage. The only ex.planation we find is a mere a ct of <:fis<:rimination. abuse o f

authority and excessive use o f public force.

, Note; A fun explanation is attached with oorrespondence sent via ema11I f b \f6 ) l was stopped by US customs on April 11, 20t 3during a return trip to the oounlfy. ( ).,V i<;\ lrespeclfulty requests Illa! any false or mi steadlr>g

Closed

Tho officer found sevoo (7) tablets of Amblen proscription medication In his luggage. Tho matter appeared to l)o resolved afte< he was able to provide proof of the

lnf0tmat1on be removed from the US CBP computer system. In

I prescription via fax to U.S. Customs on 4/17/2013. A traveler redress inquiry was filed by other counsel following the incident f h \ 1 6 \ ldoes not !lave the reference addition he would lfke your reassurance that such private heatth care

I number for that inquiry and he did not receive any formal repfy to the request. Roughly three years tater, in June of this year, (~(6\ I son was clearing U.S.

information not be discussed with his famity members or any member

Customs and was asked w'hethef he was aware of his falhets "d1 problem·. This statement by the officer was no doubt triggere y tnformation contained in the U.S. o f the general public. Ffnally, w& would like to request a copy of any

Customs computer system. There is no evidence whatsoever tha /1 ) l e ) lhas a "drug prol>Jem" o f any kind so this statement was not only an exaggeration of the correspondence your o ffice produced in response to the 2013 inquiry

I2013 incident but it plsced b th\ ( h '\ lin a false IJght. Moreover, ii oonstituted an inappropriate and reckless disclosure or person.al health care inrormation that related along with the reference number of that inquiry. It ts our hope that if

to ( b )(6 ) lprescrip n medication. Once agaio, a full explanation of the 20t3 incident and 2016 incident wilt be uploaded w'rth thiS inquiry.

this SltuabOn arises again, he wJll be able to use the lraveter redress

reference number to explain the history o f the situation.

My board1r>g pass was stamped SSSS and twas questioned by 2 agents in front of tile ptane when I new to Spain on May 18th. 2016 on finaor flight 4008 from JFt< to Madrid. (tho fllght was actually operated by American Al~lnes) Upon my retum to US on July 26, t was mot at the airplane gate by 2 agoots. escorted to a spacial section of the aitport and questioned for 2.5 hours. All my electronics and papers were taken from me and oopied. One of the agents at the end of the interview told me to submit
a trin ri:!nuest and handed me a trin Over.

Closed

7/17120166:21 PM 7/21/2016 10:32 AM
7/2512016 2:42 PM
712812016 4:29'PM:
112g12016 4:38 PM'

TSA000926

(b)(6)

During my trip to Pakistan in October 2015 I was held back for add itional screening leaving SFO. Upon inspecting m~titems the agent was extremely rude. I had a laptop and the cl\arger was in my carry on which' had to check in due to its weight. The laptop was dead aod t could not power it on, I was forced to leave security and purchase a charger to power oo the laptop this was before the actual screening started. Each age-nt I had to deat w ith had d ifferent rules d ifferent teq uirements. My coocetn about missing my flight was met with a complete lack of concern even though I was traveling with my family. I am now forced to arrive a t the airport 5 hours before any international ftiglit as security takes 2+ hours not illch.Kfing ticket agent having to call TSA and baggage check in .

Closed

81212016 6:50 PM

On Friday July 29th RJ263 lallded at about 5pm at ORD coming back from Jordan. 4 US CBP officers met us at the Tarmac and escorted us for questioning and they said I would llke to know why this incident occurred and why we were

Cfosed

this •s random. I tokS them that my 6 year old daughter is tired and was vomiting and they said maybe that is motion sickness and they did not care about a connecting treated like ciiminals even though I have been a US citrzen for more

fllght th.at leaves In 2 hou,s. I also had my teen age boys with me,19yr old and 17 yr old. They took us t o the l1J99age area but never Informed us that we \IM-re detatood. than 17 yea's and my husband paying lots o f money In taxes. Also

They said they are going to check our bags and talk to us. I said thats fine and was following what they said. while we were walking she asked about trip and she talked my son needs his college laptop and the cell phones because college

normally. Took my phone and loof<ed at my pictures and went into offioe to show boss. Asked how much money I have. S tarted searching the bags and asking questions. I starts on the 20th of this month.

said I had $700, and was asking questions about why we went to Jofdan and what my family does there. I feet as me and my famHy were tafgeted aoo discrlmlnated

against. They asked about my husband and what he does and if he booght the tickets. They took my sons college laptop and cell phones and they s till have them. Oidnt

state when they will get them back o r why they took lhem, Started asking if we pray and if we go to the mosque and how many times. And asked if I was a Muslim, I wear

the H1jab. Was asking questions about using weapons if there is a sign that says no weapons allowed. They Held us for about Sto 6 hours. had 10 sleep in airporl because

au the hotels were full, missed coonecting flight. They said they are writing a report about us.

81312016 12:39 PMI

On Friday July 29th RJ263 lallded at about Spm at ORD coming back from Jordan, 4 US CBP office's met us at the Tarmac and escorted us ror questlonlng aoo they said I would like to know why thJs incident occurred and why we we-re this is random. They d id oot care about a connecting ftjght that teaves in 2 hours. I also had my Mom and 17 yr o ld brother and my 6 year o ld sisterw ith me. They took us treated like criminals even though I was born and raised in the US. to the lu9989e area but never informed us th.st we were detained. They said they are going to check our bags and tafk to us. I sakl thats fine and was following what they A lso I need my college laptop and the oell phones because college

Closed

said. wnile we were walking she 8$ked about trip afld she talked normally. Took my phone and my college laptop. I reel as me and my ramily were l<!rgeted and

sl<!rts on the 20th of this month.

discriminated against. Oidnt state when they will get my lap top and cell phone back or why they took them. Started asking If we pray and If we go to the mosque and how

many times. They Heid us ror about 5 to 6 hours. had to sleep in airport because all the hotels were full. missed connecting mghl They said they are writing a report about

U$. On Frtday July 29th RJ263 lallded at about Spm at ORD coming back from Jordan, 4 US CBP officers met us at the Tarmac and escorted us for questioning and they said I would like to know why this incident occurred and wfly we were

Ck>sed

this is random. They d id not c.a'e abou1a connecting flight that leaves in 2 hours. I also had my Mom and 19 yr o ld brother and my 6 year old sister with me. They took us treated llke criminals even ltlough I was born and raised in the US.

to the lug99'ge a'ea but never lnf0tmed us that we wete d etained. They said they are going to check our bags and talk to us. I said thats fine and was following what they Also I need my cell phone.

said, while we were walking she asked about trip and she talked normally. Took my cell phone and my brothers laptop and cell phone. I feel as me and my famil y were

targeted and d iscriminated against. Ok!nt state when they will get my brothers laptop and our cell phones back or why they took them. Started asking if we pray and if we

go to the mosque and how many times. They Held us for about 5 to 6 hours, had to sloop in airport because all the hotels we'e full, missed connecting ftigh t. They said

they are writing_a re_gort about us.

_

_ _

__

.

__

The past two times that I have entefed lhe country I have boon stopped by CSP afto< my passport was scanned in the computer. No detaJls were eve-r given to as why.

Ck>sed

These stops indude going through all of my belonging, indud ing all o f my electronic devices. This last time, after all of my bags had been inspected they were taken foe a

scan outside of where I was. This scan lasted for over an hour. Upon return there were objects given to me that had been taken out of my bag. My credit cards and 10 were also moved from my walk3t to somewhere dlff9(0nt.~----

Due to my work at Verizon, I am a frequent ftye'. and thts year Ive earned over 32K miles just on American AlrUnes alone and I have a ttlp to Verizons HQ In Basking

Im kindly requesting to 'eview my case and cleat my name off of any CJosed

Ridge, NJ almost every 2·3 weeks. After a busine ss trip to visit the Verizon offices in India (June 10.June 17), I went through additional screening in Dubai prior to

list tha t is resulting in this unnecessary distress and anxiety. While I

boarding my night baek 10 the US. On July 2nd, I left foe Lebanon for 3 weeks of vacali0'1 lOmeet wilh my wife and kids who let\ 4 weeks earlier lo spend lJie summer undersl<!nd lhe security challenges and the ongoing terrorist lhreals

vacatJon . On July 22nd, I left Lebanon on my way back home. I had a layover Jn London and Houston prior to arrlval to OFW. In London, I went through additional

to our country. I should no t be pt ofiled 0< determined to be a target for

screening (Q&A) and an inspection of my passport and was allowed to proceed with boarding. In Houston, 17 hours later (flight got 30 mins early), two TSA agents at the additional screening and my name brough t up to people that know me

gate were inspecting travelers passports. Wtlen I handed my passport the TSA agent addressed his colleag ue with a "thats him· and I was requested to follow them to without my consent. I do not share, condone or support the views of
undergo additional screening. I was taken to an offtee wtiere I answered all their questions tot the period of 4.5 hou' s that I spent In lhe,e. The questions Included where I any terro<ist a<ganization or enemies of the United States o f America.

spent my time in Lebanon, what I did, who I mot with, nafl'Mts birthdates, phone numbers. emails {if any) and occupation of my wife, kids, my two brothers (and their

This is my home and the home of my family and kids. wtlere I want to

wives), my sister (and her husband). my sisters tn-law. my brother i-n law. people I met such as my cousin, places tve been to in Lebanon. My wallet was checked one item live respected and appreciated for my contributions. and wtiere my
at a Lime, aloog with my backpack and checked bag. I had wi th me my wot k MacBook In case ot a wol'k-<elated emergency, ak>ng with my work.supplied iPhone 6. I was kids can grow and be embraced by their community, fellow citi zens

asked me to unlock the phone and PfOVide the password. which I did. I was asked for the password of the MacBook tOt which I replied that I needed to ti'st check w ith and government. I have been a model citizen, paid my taxes on time.

Verizons l egal or Cotporate Security as the password is a work Domain password. However, I offered to unlock the MacBook mysetf and provide it to the agent unlocked and maintained a clean record for the last 16 years that Ive been in whi<:h they agree<! to. The agents look bolh devices along with another Older Samsung smar1ph0ne whi¢h I gave lo my mom 2 years ago and brought back with me to ll\is country. I want 10 go back lo rocus on my ramily and WOii<. and replace its bad battery. They took au 3 devices for inspection for over 3 hours without my prcseoce. Prior to the departure of the night to DFW (abou1 4 .5 hou' s latef) I got enjoy it I am willing to sit with any representative of the FBI,

the all clear and I maMged to make my flight. My bag d id not and it was delivered the next day. My family returned from Lebanon on 8/4 and booked a 10·day trip (Aug a.. Homeland Security or any other law enforcement agency and answer 17) along wilh my sister-in-law to San Diego, Los Angeles. San Francisco and Denver prioe to bacl<-lo-schOOI. As I already tool< some bme-off from I couldntjoin them foe any questions you may have and clear my name once and for all.

lhe entire ttip but I booked a fl ight for Saturday 8113 moming to meet them In SFO and spend the weekend together and 'eturn to work Monday moming. My boarding pass was not issued online. The ticketing agent had to call to issue it I couldnt proceed through TSA, and was asked me to wait for a supervis0t. An agent took my ID and

boarding pass and peifonmed a manual pat-down asked me lo go through the metal detector and the micro-wave scanning. I had only a backpack with clothes for 2 nights

in SFO alld my ootl phone. Alt went thtough X-ray along \vith my shoes. Also. were swiped and tested for explosive residues. They came clear but my shoes which

triggered an alert. The agent said theyd bring a "Specialist". 15 mins later an Explosives Speaalist, per imprint on his shirt, showed up. The gentleman was very

professional, took my shoes and asked me to wait. 10 minutes later he came back with an all clear. I got my board ing pass and 10 back and headed to gate wflere more

TSA agents were inspecting boardlng passes and IDs foe my night. I showed mine lo an agent and handed my boarding pass to an aktlne agent which asked foe my 10

again before boarding. The same happened this morning a t 4am on my way back. I got my boarding pass at the counter after a phone call, got the alert at the TSA counter

I and I went through the additional screening. This time, fortunately enough. the same shoes d id not produce an alert. and I proceeded to my gate. At the gate there were 3
or 4 TSA agenL< ched<lng boarding passes and IDs. In Dallas I cleaned up and went 10 the office where I met my colleague. f b)f6\ J who got back 0'1 8114 eve from

a vacation with h is family to Londoo. While boarding his flight in London. a sea.irity agent asked him how he knew me and his retai1on'sli1p to me, and why his AA

reservation had my name on it. He explained that in 2014 he used me as h rs emergency contact for an eartier flight with hlS farnity two years ago. When he returned to

DFW he was also aSl<ed by immigration to proceed with them foe questioning along will1 his wile and two kids aged aboul 6 and 3. They asked him aboul me. his

relationship to me and if I booked his travel ticket Per my f riend they searched his phooe and then asked him why my number was on his phooe. After about an 1.5 houcs

they headed home.

81312016 1:08 PM 813120 16 1:21 PM 8115/2016 6:46 PM

Since November 2015, I have had to report to an immigration o fficer upon scanning my travel documents at the automated machines as there is an X on my receipt. Each The process of secondary inspection is not only inconvenient but it Closed

8119/2016 11:24 AM

time I enter the US from Jamalca, I am subject to secondary customs and immigration screening t am a US resident card holder. I am asked similar questions each lime: has a lso placed on me, as a person. the reeling that I have committed

my feason for tra vea and details regarding my business as this Is the teason fot uavel. I am subject to extensive questions regardJng my bustness ope<ations. Every single SCltlle wrong, of wtiictl I am oomp&el~ly una-.vare. My husband and I

item of luggage is always inspected thOfoughly, including emptying all the contents of same on to the coonter in the inspection hall. On one previous occasion at FU. the own and opera te legitimately registered and operated businesses in
officer used a sharp metal device to repeatedly poke haJd areas o f my suitcases/bags. Neither before nor after e8'Ch screening am I ever g iven a specific reason as to why both the USA and Jamaica.

I am being subjected to this secondary scre-enlng. I have never been cha,ged nor convicted o f any crime In any j urisdiction, nor have I ever been informed o f any brooches

after the secondary inspection has been completed . I am simply told that I may take my bags and go. Should I not be travelling alone, this secondary screening extends to

all persons with whom I travel. including my husband and three (3) children, all of Whom are US citizens. as well as on one occasion, my 75 year otd rnother Wt;o visited ---~~~~~~-ONJ.i.SJ>~,......~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~-'

TSA000927

(b)(6)

I have been held for an additiOnal screening whenever I entered the oostoms. ever since I renewed my F-1 Student Visa about thr&e years ago. This last time when I

I tn.r:ly do hope this past experience will be the last time I had to be

traveled back from Taiwan during my week break was no exception e ither. The officer had only checked and went through my profile as weU as the necessary documer1t tleld in to a room. Atthough I have nolhjng against the TSA and its

for less than three minutes after I was being held Jn th& screening room for almost two hours long. It was a complete waste of my lime while my friend was waiting to pick officers. I stm would !Ike to enjoy my traveling as smooth as possible!

me up outside to and I was not able to contact him since the usage of coUphone device is prohibited. This was the forth time that I can remember 1had been in this kind of Lastly, thank you for your effort.

situation. The offioer informed me the reason I had to be held "every time" upon entry the States is that because the officers have to take longer time to retrieve my file. I

asked lhe office "How can I solve this iswe? So IJ>al I dont have to Sil thtO<lgh this every single time." "As long as you are still under your current F- 1 visa, you will always

have to go through this process." He replied. After consulting with my advisor at the International S tudent Office o f my school. She had suggested me to file this complaint,

io o rder to soJve tbis problem.

I was entering the Unjfed States at klAD airport, as I was Jeaving before secondary chectc the Agent was extremely rude. I was instructed to go "R" lane where three OHS

poUoe were extremely rude by telling me m a rude tone to leave my stuff on the other sade. I came up and told them if they had en ETA and they told told me rudety they

dont know as my father was waiting upon my anlval. I was questioned w'ha.t my profession was and was ordered to hand over business card of my current company. I was

asked to till out information regarding my travel. I was asked to unlock my device as I was doing that they were being vety aggressive as I was trying to djsable the lock

ood'e. t felt that I was d iscriminated since my name has a reference to Islam. They told me what kind of work I do and after sometime great time 1was asked to put all my

stuff on the belt. During the investigation they dumped evetything out of my me-ssengef bag and lu99age without giving any care or res~t of m6 belonoln, s and did not

oven offer lo help me pack my belongings. I asked lhem for their badge number and they didnt even look al me as ho responded "Office! ( b )( _ ) . (b) _

Ck>sed Cfosed

On April 29. I planed to visit AMO Orlando facility fOf the purpose of providing technical assistant for an AMO project. I clearly told the officer ~ that I will return to

CZbl£GJ Canada within a few days. I was not permitted lo enter USA. The o fficer

requested me to apply for TN visa before entry of USA.

Homeland security stopped me in Washington DC airport after passport control through the custom clearance. They gave me a card to go through the home security for
apP<oval. They delayed me exactly 3 and a half hours in a waiting room. They were searching through my bag, l<lptop, phOnes and also performing a thorough body search whteh was repeated in every airport. OtJ.ring my tnp I had to go to Las Vegas In whlch they repeated the same process. And also my last trip 10 Canada before entrance they hekl me up at check in until they got approval from homeland security of US for entering Canada and also on my return to UK tMy repeated the same
process.

I am a Sr. Software Development Engineer of ATI Technologies, a C&osed

Wholly owned subsidiary of A<Jvanced Micro Devices, Inc. (AMO) from

Feb 28, 2011 . AMO Is a global semiconductor company with its

headquarter in Sunnyvale_. _ Calrtornia.

I am a very well knoWTI person to the state department of US state
government with goO<J "'lations for m<iny years and I am a british

Closed

passport hokier of over 10 years and I was vecy surprised to be hek1

in such a way after being invited officially by the US Atlantic council

organisation based In Washington. I hope my name will be lifted from

these sanctions Which Ive faced. Furthermore I woukS IJke to know

why my wif e and three children are f acing delays in obtaining enby

VISAS into the US even though they have B<itish PasSj)Or\s. I

appreciate your positive reply

Upon returning from a 4 week trip in Greece (I am a current citizen of Greece) to Denver International Airport I was sent to secondary screening. The officers were not I believe that the officers were prejudice in their decision not to allow CJosed

trans.parent with what was going on. They simply lold me they did not believe i could still be travelling after 1 year wHhOut working. I procee<led to show them my bank me to enter the oountry. I have at no point b roken Ille rules to the visa

account which showed sufficient funds. They asked to search my bags which I complied. After returning to his desk the o fficer asked for my phooo to show another officer or overstayed my allowed time in the country. Comments said to me

my bank account, i handed my phone over and the o fficer walked away with it. The officer wllo searcfled my bag threw a piece of paper at me. I read the paper and then include tile following, you have enough money to get a new visa and

understanding dawned on me lhal my phone was taken to be searched. at this poinl I asked the officer if lllal was the case and he replied yes. He d id not al any p0lt tell flights so wtials the pro blem? you have spent more Ume he"' In the

me what was happenin·g. The officer with too phone retum&d and asked me questions about pictures of me in my phone exe<cls!ng with my friends. They also located a last year tnan your country of residence go home, apply for a new craigs.list ad i had screenshot and proceeded to yell at me why was i posting ads on facebook Jooking for wori<.. I was shocked at the tone and aggression towards me. I visa and come back in 6 weeks if your so serious with your partner go

repeatedly replied Ulat I have not and lhal was not an as that I placed. On fuMer inspection the screenshol was o f 'J..Cl2llllllWlily ad to join a womens soccer team wtiile I hOme. apply for a K v$a, or ~y and get e company to sp0nsor you

was In the US to meet new people. Further 10 this tl>e officer who Inspected my phOne asked for details of my frlendUhll.Jr1ho I workout with to call and confirm tllat I with a H v$a I find these comments highly Inappropriate. My objective

instruct classes, which again i refuted as i d id not instruct o r work at any time i was in the USA. He decided to speak to my american boyfriend instead who backed up my was to travel for a gap yea r and return to my job for the 2017 year. I

claims. The officers were hostile. Further to this they told me that my visa would be cancelled. That i had to answer questions under oath for my case to be reviewed. I d id not want to work nor tried to work ltle entire time I have been in

answered a!J these quest.tons to be told that they would not be reviewed because there was too much paperwork to do so i oould be returned to auslralla (my choice rather the USA. I found the \\!hole l)(Ocess to be not transparent and engllsh

than bad< to gem1any and i paid for the flight) so quote i doot want to babysit you all night At this stage i am d istraught and an emotional wreck. Officers told me to stop is my first language. I tried to ask questions and was told i could then

crying and be quiet.they also would not return my phone to me because my angry boyfriend was not allowed to be contacted. however i wanted to notify my family in

when i d id i was told sit down and be quiet im busy alld you are

australia. Upon being escorted to my gate my phone was rnturned, the officer who had searched my phone began to refer to my personal photos and vkfeos. One occasion asking what i was smoking in a video which was a peach flavoured vape and in no way had any relation to my cancelled visa. He then proceeded to ask me

wrecking my train of thought I need this paperwork done so I am not here all night. I was treated like a criminal for wanting to travm in the

questions about how to stay fit and nutrition advice. he made mention to photos he had seen of me in my phone and comments that i look super fit and that workouts i do USA, spend my money and spend time with my partner. I did th e right

are intense. i find this to be highly innappropriate. In denver U'lis o fficer also used his personal phone whilst I was under their supervision. In LA both officers us.ed theif thing to travel for extended periods in the USA and applted for a visa J pecsonal devices whilst i was under their supervision as well and i have a photo i can shate with you showing this. I filld it highly unprofessional for a CBP officer who is ieft the country twice for a 4 week peciod to australia in february and

meant to be supervising an illegal alien to be on their personal devioe.

I pn (h)(f;)

~lewfrom April 13, 2016J ( h )(f;)

Poriiand, Maine fu Washington, DC to Toronto. Ca-nada. Hewaj eulled out l line for special screening,

then g reece in august.

Closed

mcfudmg add1i1onal questions. a thorough search of his person, and a luggage search. When returning home on April 14, .11+'\ / ,...." vas again selected for special

i screening. This screening was more intense, and took abOut 45 minutes. CBj ::~u;~ full review of his trip af\d the Company. Tile agent also asked particular

12.bJ questions regarchng someooe named

In addition. CBP required that

unlock his cellphone, so they could 1evi6W' ils contents, CBP aJso wrote down his

device serial numbers. (He was aJso asked about ci~ on his customs f orms wtien returning from Nassau, Bahamas. He explained that Ile had never been

there and d id not carry $24,000.)0n April 28, 2016,

as detained again wh•e returning to Oerlly. Vermont from Canada. CBP lold him to pull his car Into a

garage insid e the border patrol building, leave his belongings behind, (including his phone and wallet), and submit to quesllonlng. This stop was much more extensive.

CBP started w ith basic ques·tions, confirmed h.is home address multipJe times (different people at different times). took his fingerprints. and then asked more detailed questions regarding his tnp and the Company. While waiting, ~noticed that there were four or five agents investigating him - some people making phone calls,

others asking him to confitm his address or fill out the immigration form. and still others reviewing his passoort. His car and belongtngs were checked. This detention
lasted approximately two hours before~was finally released. approximately two hOurs befor~ ( h )(6 ) ! was finally released.

l was being taken for secondary inspection at the port of eotry every time i enter US. First time, it happened on 02..04-2012. I was on F·1 viSa and doing my Masters at I have mentioned 2 incident details that happened to me in the past.

that time. I was taken for additional screening where i was .asked questions about my background , caned few people from my phone. che<:ked my phone , wallet and

Please let me know if you need any other information

luggage. Asked if I was working and what I would do during the free limes after my classes. I was detained for about 2-3 hours. Second time, It happened on 03-23-2015, I

was on F-1 visa and working on STEM OPT extensioo. I was again taken for additional seteening wflere i was asked about my work history, my work experience, my

background. Also checked my laptop and pllone. Asked me few contacts at my work location and also checked my resumes. I was asked to provide a resume that i used

to apply ror lhe current job i was working. I was detained fo r about 2 hours. I would like to know why i was being pulled over every time. My current vi$a status Is H4 19.

Closed

8/29/2016 11:38AM 911/2016 11:23 AM 9/4/2016 11:16 PMI 9/6120161 :55 PM 9110/20 16 7;41 AM:
9/13120 164:04 PM 911612016 11:10 PM

TSA000928

(b)(6)

The first SSSS mark ocCUired on my boarding card wh&n I tlew out of Istanbul oo June 8th, 2016 with KLM. It seems like that is tho same day lhat the bombing happened

in Istanbul. I never had any issues flying with KlM though lstanbul before. I had taken that same flight couple of times since it is a k>t cheaper than other nights. I didnt

face any problems In 1ST though at Schlphol airport, I was asked tor additional screening at the gate bef0<e getting on the plane. The process was simple and fast. I dkfnt

miOO

at

aJI.

Unfortunatety,

upon

my

return

on

June

23rd,

2016,

I

had

to

wait

f0<

almost

at

an

OOur

at

TSA.

For

some

reason 1

there

werent

any

second

screening

personaJ

present. It took 20 minutes or so tor the supervisor to join me. I was asked to nave chargers ready and make sure that my phone and laptop would tum on. They went

through everything and twas so s~esse<I out and hOrnfoe<l lo be \teated hke such. I felt very disrespecte<I and even I had menli<>ned lllat i WO<Jld miss my night, nothing

was done. After an hour or so and lots of stress tears. i was the last one to get on the plane. On September 13th 2016, I returned to SFO. On my boardin9 card from AMS.

SFO i saw that i have SSSS mark. I looked for a TSA office at sfo and tried to understand why i was selected. I even applied for Pre·TSA on sept 13th at SFO and waiting

for some resolution. My return Oighl 1s on OCT 18th from SFO to Amsterdam and I would really apl)<eciate if you look into this matter so I dont get additional screening.

Please feel free to contact me for additional informatloo.

Closed

I need help to clarify an issue wrth my name. which has made me go through secondary immigration inspeC1ions sometimes wtien I enter the USA with a 8 1-82 Visa. I have been through secondary inspections when entering the USA 3 times: 2008, 2010 and the last one in January, 2016 (these 3 times J was entering the USA wtth an B1· 82 Visa). This last time. I was on my way to the Consumer Electronics Show in Las Vegas. I work in a department store in Chile and I attend this fair every year because we sell electronics, among other things. I have attende<I this fair 6 times before (2008. 2009, 2010. 2014, 2015 and 2016). The reason Immigration Officers have given me Is that my name matches someone wanted for serious crimes. I must empha.Slze tl\at I have never been denied entrance to the USA afief these pfocedure. I must say also that Officers have always been kind and respectful and have behaved in a professional manoor. I am not sure why I keep going through these inspections, because I have entered the USA many times Without the nee<! of secondary inspection. In fact. I llved in the USA for aJmost 2 years as a Graduate student willl an F1 Visa between 2010 and 2012 when I attended UCLA to pursue a Mastefs Degree. I had no problem to obtain my student visa and never had a problem while llving In Los Angeles. I also have never had a problem to obtain a 8 1/--B2 Visa (my current B1 ·B2 visa expires in 2020). I woo1d like to know if there is any way I can enter the USA in the future without going through secondary inspection for this reason. Thanks

Ctosed

Hi . - i have entered with a valid visa & an invitation from the company .. i was held with Police at the end of the plane tube not even passed thtot19h the immigration officer Still I dont know what wentwrong or why they did what they did . i Cfosed I was checked from head to toe . my luggage my wallets myself then even o~ed my laptop tear i1 apart and bacl< again 2 $C<ews was lost that how I found out when I have asl<ed lhe Company lawyerto makes a case but after checking was back ii) Kuwait . - they asked to open my laptop and phone where l told them my rehgion prohibits that other men soo my wife without the Hijab (the head cover) and they infOC'med my that since I was taken from the tube I waStlt on in some pies she was partially nude that have implicated that i should and no more talking before i do so and there is no way out of it and i was afraid that they will do American soil and they couJd revoke the visa . I still gel scared something bad to me and was scared then if gave the access to both laptop and phone . - after couple ot investigation and 5 hours i thought i was going to enter where passing to any imigration because what have happened • I dont want
they denied 1hat too saying that your visa ts ~noeled I asked for what reason and they just said nothing . - I was taken to a prison and holded there for 6 hours th&I'\ from to have black spots associated wrth my name as one day my Kids
thete to the airport again . • i was harassed by the Head of airport poUce handeling the immjgration section as when I arrived they came to me only not the other that was may want to travel to USA and i want everything to be dear Now i am sittlllg with me and they asked me to come i went and they opened a cell and they tokt me to stay there when i asked why he said th.at if i speak another WO<d he will cuff trying to apply again
me to the steal chair . That was the wotst day In my entire life where I tiave OOen harassed and put In a cell for oo reason . - afler that I was staying there fro 7:3() Am tilt around 3 Pm then I had my last tnfestatioo with Homeland security and after question me they told me that am clear and if I wanted to come back again i oould after
applying oo the OHS a.nd the'1 applying for the visa

On September 23. 2016 at approximaUey 4;30pm I arrived-at Houston International Airport where I arnved' from Cancun. Mexico via Spirit Nrtines ftight NK489. As I

I have held this armed position with the Sheriffs for over 14 years and Ck>sed

proceed to CSP I approache<I the Automate<! Kiosk and folk>Wed the instructions. During lllis process the compute< printed out a receipt wi th a "X" on it. I proceede<I to the I have a swom duty to serve and protect the Americall people not

line to the righ1 and from 111ere I was escorted to 111e secon~Zh''lFng area. I sat in the secondary holding area for 1 hour before anyone approaclle<I me Of spoke to me. because it is my job, but instead, I chose to do this because I care

After a.n hour of sitting around, I was approached by Office

ho~hat he didnt know wtiere to start with me or doesnt know why I am here. He also stated as about our country, the safety of Americans and want to be a positive

a U.S. Cititen, he doesn1 know why I was referred to secon ary. ffice

kept s.aying that he d1dnt know why I was in the immigration second-ary as a U.S. Citizen inftuenoe on my chlkfren and other young Americans. I also work full-

and t~n asking of I was a federal agent and if I was conducting some ype of investlgatloo on him. I am oot sure If this was some type of Investigative tactlc that time for Chrysler for ov&r 17 years, which is a very labor Intensive

Office_tchlJWas using but the type of questioning that followed was very collCeming to me. Officer rii:\1 although very professional for the most part, began asking me position. These two jobs, aJong with my wife and 4 children have int11.1sive questJons abovt where I was, previous travel and other personal questions. Ouring these qu~. my phOnes and laptop were taken from me against my wlU been my reasons for traveling dunng the times my worksite is on

where they wete exa~hts was the se~nd time my electronic items were taken from me and examined by CSP Officers. I was expecting to leave the secondary shutdown. I take vacations with my friends and family so life is not

inspection area whert.!hl.Jadvised that I wtll leaving after about 2 hours but then the Chief of CSP arrived and advised me that he wil1 stop this from ever happening always about working but when I retum to the U.S. from out o f the

again if I cooperate by unlociting my phones and computer for him, As I have already had my electronic devices inspected: on a pervious trips and missed my flight before, country trips, I get sent to secondary and detained for hours at a time.

I rnfused 10 unlock my phones or laptop agatl). After about 3 addi tional houts of sitting In CBP Secohdary. they fina!Jy returned my electronfc devices and told me they will These encounters with CBP are embarrassing, sttessful and making

let me leave to catch m~ At this point, I already missed my flight to Detroit which departed at 8:20pm. I was detaJned in secondary for over 5 hours and when I was me feel like a criminal. I have lost steep over this situation and the finalty released, Officer f h told me lo catch the United Airlines flight back to Detroit as CSP already spoke to the airHne to take me on their flight lo Detroit. When I got anxiety I get \\lfien l travel has caused me to become sick and

to the United Afrllnes tic et counter. the ticket counter manager checked his system and found no tickets or reservatloos for me to return home. He also stated that CBP disgusted with how Americans get treated by the govemment

did not notify them o f my re-routed flight to Detroit. I was left to fend for myself with no mght home and no hotel for the night. The United Airlines gate agent advised me employees who are supposed to protect us. I am aslting you to

that they do not have flights to Detroit that late in the evening which meant the offioer just made up information to get me to leave with some hope of catching a fflght

please have the flagging of my name removed from your database

home. As a United Slates Citizen and tax: payer. I am very disappointed by how I was treated and detained for 5 hours against my will. CBP made me miss my flight, lled and auowme 10 llve a peaceful hfe as a law abk:ling citizen. I wfll be

to me about rebooking me on another flight and left me to pay for my own hotel and make my own arrangements to fly back to Detroit the foUowing day. This is the second awaiting a response from your department and if this issue does not

time I was detained for over 1 hour a.nd missed my connecting flight. I have been referred to secondary every time I returned to the United States because of an encoonter get rectified, I will have no choice but to contact my congressman and

I had in DetrOtt over 10 years ago, when a CSP Officer at the Ambassador Bridge found a photo of my brother who lived in Yemen at the time. The picture was of my

state representative, giving them details to what entailed during my

bfothef cartying wnat appeared to be an RPG during the civil war he was fighting in Afghantstan, which the United States supported during that time. For the record. my CSP encounters. as I feel my CIVIi rights were violated.

brother dfed fighting in that war and I barely knew him as that was one of the only photos I had of him wtiich is why it was in my vehicle. The other photo that the officers

found was a picture of me posing wrth a rif1e in Yemen wearing St.mglasses and smiling wtien twas in my earty 20s. I only took this photo because I thought it was cool

because It was my fi.rst time hotdlng a r!fte and I wanted to show off by showing the photo to my friends when I returned to the states. As many of us Americans do when

hunting or just posing with our weapons stateside, I was doing the same thing \!Ath my relatives weapons in Yemen. I understand that looking at the picture can raise some

red Rags but if the officer at the time would have taken my truethful statement for its faoe value. I wouldnt be Aagged in your system and stopped at the border for

extended perlods of times. I believe that the offioor(s) In Detroit ovef exaderated wl\at !hey found and 1urned It Into somethlno much worse and n.Jined my life just to get

themselves a "good catch" for lhe day. I am a law abiding citizon, wofl<ing as a I(b)(6)

I

9/2012016 5:51 PM 9/2212016 5:22 PM, 9/2512016 7:26 AM 9127/201611:07 PM

TSA000929

(b)(6)

I have been traveling w ithout any pro blems up until January 2014, when I was stopped fe< some q uestioning returning from Saud i Arabia from Umra.h (religious

I was stopped in eacti one of these incidents, because I was on one Closed

pi'Jgrimage). Since then, I have been stopped for questioning every time I have boarded a flight. (I d ont fly very o ften, so there were p robably about 4..Q instances wtiere I of the government ~1rsts·, although I do not believe I have done

was stopped and questioned.) In one Incident, In April 2015, I was scheduled for a fUgh1 from Indianapolis to NYC. I was unable to print tho boarding pass, and wa$

anything to deserve 10 be on the lfst.. t1ever having committed any

directed to the ticket counter, where I was told to wait for an unreasonable amount o f time, by the end o f which I was given a boarding pass stamped with •ssSS", and crime. nor having any sort of a ffiliation. or ey.on signs of leaning

missed my flight. I was then told my flight was reschedu ted to 2 hours later After waiting two flours. I go up to the boarding pass counter, wtiere I was told I cannot board towards, any terrorisVextremist organization. nor any political

the flight because I was on a government watel> list an<! I was flying staO<lby. I ended up taking a bus (over a 12 hour ride) In order not to miss my appointment in New ideology. So I humbly request 11>at my name Is taken off ol lhe hst, so

York. In another incid&nt~ I was traveling w ith a group of friends to Toronto by car. (U was arou nd May 10, 20 15}, We were d etained at the border (Sarnia) for over 2 hours that traveling will no longer be a fea.rfuJ, long, arduous experience. I

(from 11 P.M. to 1 A.M.) before it was decided that we needed to gather information about "who was funding our trip"{the actual reason most l:ikely being that I was on the understand the governments concerns o f security COl'\Skfering recent

U.S. Government wa tch list), and that we oould come baOk tomorrow wrth the inf0<mation. So we turned around back towards the U.S. sioe of the border, where I was attack$/tragedies, but I am a peaceful, law abiding cit~en who wishes

S()&C4fically taken out of the car , handcuffed, and taken to a room, where all of my b&tong!ngs wefe taken, an<f I was questioned. After quesdont~. I was taken 10 a

oothfng but good tot my country ancf hef people.

locked. monitored room, where the rest of my friends were waiting, also stripped of their belongings. {None o f them a.re on the list. which means they were most lfkety held

because of me.) We waited lhe<e for over twel'Ve hours (from 1 A.M. until almost 2 P.M. the ne•t day), not given any place to Sleep, nor any foOd, oocasionally being

called, one by ooe for additional questioning. After this long ordeal, we were finally told that we can go, btlt my phone and my friends laptop were to be sent in to D.C. toe

extra testing. So I had to live the next two weeks w ithout a phone, after wh ich my phone was returned. wfth no thing remotely suspicious found.

To Whom ll MayC011carn, I am a u.s-:-Permanent Resident as of O:ii0412015-:-s1nca then, I have traveled oolslde and to lhe U.S. a few hmes. Unfortunately, every 11-1

enter the U.S. from abroad, t am taken by an agent to a separate room for secondary screening. This process takes 1..2 hours each time including the wait time. I am

asked to provide not only all my luggage. but also all my personal belollgings including laptop, cell phone, wallets, and keys to the examtning officer. In one instance, a

oouple of agents appeared at my residen<:e a few days after arrival for more questioning. I find this entire process extremely Inappropriate, intrusive, exhausting, and

unnecessary. I am a senior re tired citizen, and get very embarrassed every time I travel. I have become a U.S. Permanen t Resident to be d ose to my U.S. C itizen children

(both e stablished faculty members a t prestigious U.S. Universities). and to be a proud member o f this beautiful free society for tile remainder of my life. Given that I have

already gone through the exhaustive screening process for my Permanent Residency applicali"'1, and vpon my first time entry to the United States, I am perple•ed to

understand the reason for having to go through this l ntn;s!ye lpapgmMate apd , xhavstive process. I will be very happy to provide any additional lnformauon so that this

issue is hopefully solved once and for all. Sincerely,.

(b)(6) _

Closed

I face !he following prol>lems during every domesuc flight without excaptl"'1: . I cannot print boarding pass from home or airport kiosk - The airl•ne agootmakes a phone call and takes a 1009 time (approx. 30 minutes) to print my boarding pass .. My boarding pass prints out with "SSSs ,· and i undergo additional screening· I am often running to catctl my ftight as a result of these delays I also face the folk)wing problems every time I return to the US from an overseas trip; • CBP officer escorts me from the jetway Into a private room - I am questlol)<>d extensively and my lvggage and electfOCllcs are thoroughly cllecked . The entire proooss takes anywhere from 3 to 5 hours. before J {Im permitted~ enter the_US Every time I use the setf serve devices at the a irport I am sent to see an Inspector. I was told I have a name similar to someone on the watch list.

Closed CJosed

I am an AmeriCan citlien andtreefance tournalist fve cOOtributed to American mediaOi.rtle ts inctuding-The-N8w York Times, CNN- and Voice Of America. 1liV:ed abroci'd I am a )ournariSt. l\le worked in ooOnk.t zon&S. sometimesbefog one ck>sid

from March 2007 to JuJy 2015, mostly in Sudan, and for two three-mon th: periods in Kenya in 2014 and 2015, as acting bureau chief for The New York Times covering of few, or the only, journalist reporting for Western media. Press

East AINU. In July 2015, I "'turned to the US to attend Columbia Joornahsm Scllool In New York. On December 19, 2015, I traveled to Sweden to conduci research for organizations nave invited me to be on panel d1scvssions. Western

my masters thes~s on refugees and retumed Januaiy 9. 2016. Every time Ive ttaveled from or re tumed to the US, tve been subject to addjUonal screening ;;and questioning. dlpk>mats have asked for my opinion oo polttlcal and seCtJrity matter

These include traveJs in 2013, 2014 , 2015 and 2016. In 20 13, I was invited to be part o f a panel discussion on the Darfur conflict at The Pulitzer Center for Crisis

overseas. Ive given a TEOx talk critical o f racism and promoting

Reporting in Washington OC. As I tried to mount my Qatar Akways flight in Khartoum, Sudan, to Washington DC, I was told to wait. I waited for nearly 30 minutes before coexistence. To oontinualty be subject to additional screening and

being allowed to proceed. While In transit In Doha, Qatar, I was questioned by an American agent for nearly 15 minutes before being allowed to proceed. When I arrived ln delays makes my work as a joumalist more difficult. I cannot exclude

Washington DC, I was escorted by an agent as I was picking up my luggage to a side area at Duties International Airport. Agents wen t thoroughly throug.ll my luggage. t discrimination based on ethnic and religious affiliations as a reason.

believe made copies of my notebooks. photographs from my camera and questioned me extensively about my WOfk. After three hours, I was allowed to leave to meet my Even worse. I believe, it interferes w ith my right lo privacy and press

bfothet who was wailing for me outside. Oo March 24, 2014, I traveled to Washing-ion OC from Nairobi, Kenya, via Ams.terdam to visit my father whO was very llt White ill freedom when traveling becomes a burden and security agents copy

transit in Amsterdam. I was taken to the side by an agent as I was about to board the ptane to Washington DC and questioned for several minutes (by an agent, who a fter my notebooks, photographs, contacts and hard dri'Ve. It has also

examining my pass.port. was apparentty amused by the fact tha1 I was born in Utah). In Washington OC. I was taken to a side area, questioned, agenls wen! through my come to my attention that a colleague was traveling through an airport

luggage, and I believe oopied my notebooks and photographs, I was taJ<en to a room after that and quest>on 10< nearly 20 minutes by an agent (I believe OHS). I was not was held for several hoors and queslioned If he knew-. This

onty asked about what I was doing abroad but also about my opinions on political matter. After a couple o f hours, I was allowed to leave to meet family who were waiting impacts my ability to wotk and credibility. I would like this matter to be

outside patiently for me. On February 4, 2015 , I traveled to Washington OC from Khartoum, Sudan, to visit family. Again, I was delayed at Khartoum International Airport, solved as soon as possible so I can COfltinue my work as a joomaJist

in Doha and in Washington OC. I was taken to the side a"'a at Dulles International Airport, questioned, my luggage searehed thoroughly, before being allowed to proceed. withoot being treated as a suspect.

On July 16, 2015, I traveled to Washington OC from Nairobi, Kenya, I/la Amsterdam, as I ended my stay In Africa to attend graduate school In New Y0<k. Again, delayed

and questioned in Amsterdam, delayed for several hours a t Dulles International Airport before being aUowed to proceed. But the most extensive screening was wflen I

returned to the US from Sweden on January 9, 2016, at JFK Airport in New Yol1<. Agents escorted me from the door of the airplane, pass a long tine of passengers to a

sjde area (a French friend Who happened to be on the sams llight thought I was give-n sp&clal treatment as an American to pass the iOng passport line). For three hours, I

was questioned, my notebooks and camera was taken (to make copies I assume) as was my laptop. I was asked about details of wtiom I met and Ultervfewed. asked for

oontacts. telephone numbers, emails, a.nd I was physically searched. I was allowed to leave after three hours. I have also been subject to added screening wllen trying to

depart, whiethet from the US or from other international akports. I have not been able to print boatdlng passes esectronic.ally.

I flew from Venice (Italy) to Las Vegas on Sep, 19th with connectiOlls in Amsterdam and Salt Lake City. Al the time of boarding on the aircraft, Ive been inteJViewed by a CBP officer. when I arnVed at the CSP countet ln Salt Lake City, I had another Interview In a mom with another officer aftet a iong wait tha t made me miss the oonneclioo night to Las Vegas. I travelled back to Italy on Sep. 30th from las Vegas to Venice with a connection in NYC. I wasn t able to complete web check·in from the hotel. At security check I had an accurate scan with metal dete<:IO<, full body scanner and path-<!own scanning. I had all my belongings in the backpack Cl>e<:ked, and I was asked to power on my laptoe. The CBP agent directed me to the Customs Inspection station where a detaited search o f my baggage, oell phone and laptop was conducted. This kind o f search
happened every time wflen I returned back to the US.

Closed Ctosed

912912016 12:09 PM
10/412016 12:52 PM 10/4/2016 2:32 PM 10/11/20 16 2:12 PMI
°1Ql18i2016 :i:03 PM
10/20/2016 12:48 PM 10/2512016 12:37 PM

TSA000930

(b)(6)

I I am a US Citizen With a Global Access Gard f h \ (h '\ ' My last 4 trips I have been selected for additional screening ("SSss•}. Initially they stated that it was random. Im not exactly sure why I have been put on any list, but I would like to Ck>sed

but after 4 trips in a row, it is clearty no loflge• IDJIOOlll. I Wli explain my first. last trip and my current trip. The 3rd trip was similar to my last trip. The initial time that I had to understand what steps I need to follow to get removed. I travel quite a

go through additkmal screening was about 5 weeks ago on my ttlp from Toronto back Into US. I chocked in, but llad to get my boarding pass from ticket agent.twas

bit and have taken steps to make my travel as easy as possible

escorted through security lines and went through additional screening (S&e process as described below in my last trip). However, in this case.. when J spoke with the

including getting premie< status, TSA-pre and g lobal access. If you

boarder patrol/customs folks, they asked more detailed questions about my trip to Canada. They also then escorted me into a separate room where I waited about an hourcan please let me know what I need to do, it would be appreciated.

vntil someone came ii\ and provide<! me with a document where I.hey asked for inf0<malion abOut me, my bvsiness. my travel$, peOl)fe that I am working with, etc. Then I

was asked various questions about my previous travels before I was told I could leave. At thi s point. they tol:d me it was a random selection for purposes of checking my

Global Access. My last trip on October 13 I was departing Toronto to come home to Chicago. I was able to check in, but not able to print a boarding pass which was

similar the p revious two limes. so I need that I would receive additional security screening. I wenl IO the bcketil\g agent aod they had to prinl my bOarding pas$. I was

escorted to through the staOOard or regular security tines where I had to remove my shoes and then they looked through all my ba99a9e and electronics. I also had to go

through both the metal detector and xraymachine prior to them stamping my boarding pass and letting me go through. Today, 10/26116, and the 4th time this has

happened, I am departing to go lo Canada and was P<Jl through a far more extensive SCfeening, which Included going tllrough both metal aod xray machine and a pat

down. The TSA agents went thtough all my bel~lngs ll\ great detalts, tested for ar\y chemicaJs and lhen went through In great details all my luggage. Finally, they

provided me with my stamped boarding pass.

I have reported a Lebanese passport will> a US visa on rt stolen In 2009 (by fax 10 US embassy in Onawa). The passport was with other docum<>nts In a laptop bag ll>al was stolen from my apartment. I have been stopping fOf secondary screening ever since that incident.

On my last visit 10 Iha US (October 07to10 2016) ttle border control Closed agent suggested I file this request. If it helps, I might still have copies of the stolen documents and the police report..

On September 23, 2016 at approximaUey 4:30pm I afYived at Houston fntemational Airport where I arrived from Cancun, Mexico via Spirit Afr1ines flight NK489. As I

I have held this armed pc)sillon with the Sheriffs for <:Net 14 yeats and Closed

proceed to CBP 1approached the Automated Kiosk and followed the instructions. During this process the computer printed out a receipt with a "X" on it. I proceeded to the I have a sworn duty to serve and protect the American people not

line to the right and from there I was escorted to the secon~ary hot ng area. I sat in the secondary holding area for 1 hour before anyone approaclied me or spoke to me. because it is my job, bu1 instead. I chose to do this because I care After an hour of sitting around, I was approached by Office t h \ ho stated 1hat he dldnt know where to start wfth me or doesnt know why I am hete. He a lso Slated as abovt our country, the safety of Americans aoo want to be a positive

ji: j}:·)•rm a U.S. Citizen, he doesnt know why I was referred to secoodary. Officer [Zb]kept saying that he didnt know why I was in the imm igration secoodary as a U.S. Citizen influence on my chikfren and o ther YOOfl9 Americans. I also work full·

and thf;~ef asking of I was a federal agent and if I was oonducting some type of investigation o~

not sure ~f thi s was some type of investigative tactic that time for Chrysler for over 17 years. which i s a very labor intensive

Office

as usmg but the type of quesbOning that follOwed was very concerning 10 me. Office

although very professional for lhe most part, began asking me poSilion. These two jobs, along with my wife and 4 children have

intrusive questions about where I was. previous travel and other personal questions. During these questions, my phones and laptop were taken from me against my will been my reasons for traveling during the times my worksite is on

where they were examined. This was the second time my electronic i tems were taken from me and examined by CBP Officers. I was expecting to leave the secondary shutdown. I take vaca tions with my friends and famity so nfe is not

Inspection area when Lopez advised that I wlll leaving after abOut 2 hours but Ihen the Chief of CSP arrived and advised me that he will stop this from ever happeni"Q alway$ about working but when I return to the U.S. from out o f the

again if I cooperate by unlocking my phones and compu ter for him. As I have already had my electronic devices Inspected on a pervious trips and missed my tught before, cou11 try trips, t get sent to secondary and detalood for hours at a time.

I refused to unlock my phones o r laptop again. After about 3 additional hours of sitting in CBP Secondary, they finally re turned my electronic devices and told me they will These encounters with CSP are embarrassing, stressful and making let me leave to eatCh ~ At this point, I already missed my Right to Oetroil Which departed at 8 :20pm. t was detained in s.ecoocsary for over 5 hours and wtien I was me feel hke a t;timinal I have SOst sleep over this situation and the

finally released, Officert.LblJ told me to catch the United Alrhnes Olght back 10 Detroit as CBP already spoke to the airllne to take me on their flight to Oetroll. When I got amdety I get wllen I travel has caused me to become Sick and

to the United Airlines ticket counter. the ticket counter manager checked his system and found no tickets or reservations for me to return home. He also stated that CBP d isgusted with how Americans get treated by the govemment

did not notify them of my re-routed flight to Oelroit. I was left to fend for myself with no flight home and no hotel for the night. The United Air1ines gate agent advised me employees who a re supposed to protect us. I am asking you to

that they do not have flights to Detroit that late In the evening which meant the officer just made up lnrorm.atlon to get me to !&ave with some hope or catchh~ a flight

please have the flagging o f my name removed ftom your dalabase

home. As a United States Citizen and tax payer, I am very disappointed by how t was treated and detained for 5 hours against my will. CBP made me miss my flight, lied and allow me to live a peaceful life as a law abiding citizen.twill be

to me about reboolting me on another flight and left me to pay for my own hotel and make my own arrangements to fly back to Detroit the foUowing day. This is the second awaiting a response from your department and if this issue does not

time I was detained for over 1 hour aoo missed my connecting flight I have boon referred to secondary every time I tetumed to the United States because of an encounter get rectified, I wm have no choice but 10 cootact my congtessmar\ and

I had in Detroit over 10 years ago, when a CBP Officer at the Ambassador Bridge found a photo of my brother who l.iv&d in Yemen at the time . The picture was of my

state representative, giving them details to what entailed during my

brother carrying what appeared to be an RPG during the civil war he was fighting in Afghanistan. which the United States supported during that time. For the record, my CBP ern:ounters. as I fffi my civil rights were vK>lated.

brother d ied fighting in that war and I barely knew him as ttlat was one of the only photos I had of him which is why it was in my vehtcie. The o ther photo that the officers

found was a picture of me posing with a rifle in Yemen wearing sunglasses and smiling when I was in my ear1y 20s. I onl y took this photo because I thought it was oool

because it was my first time hold ing a rifle and I wanted to show o ff by showing the photo to my friends when I returned to the states. As many of us Americans do when

hunting orjusl posing with our weapons stateside. I wa$ doing the same thing with my relatives weapons in Yemen. I understand that looking at the picture can raise some

red flags but If tile offtcer at tile time would have taken my truethful slatement for Its face vatuo, I WOLildnt be flagged in your system and stopped at the border for

I extended periods of times. I believe that the officer(s) in Detroit aver exaderated what they found and turned it into something much worse and ruined my life just to get

themselves a "good ca tch" for Ille day. I am a law abiding etlizen, working as al

( b )(6 )

That day. my family and me tried to cross into the United States to join my in· laws lha1 were already theta in Mcalsen. Texas: not only we were.denied entry but our

immigration visas were retajned. I want to add that we have had an immiaration visa for 25 years and the US had been our go to place to vacate and go shoppf~

came in lo Ptiarr lntemat10<1al Brldge my wife I

/ 1..v L \

I pregnant at Ille time. my <faughte<sl

,, , , ,_

(5 yo lhal <lay) andl.LhJ

I ,... ' ,. ,..,

l1 yo that day), and me,1 / 1-\ / /.\

1vano oe Pau. While showing my visa to the officer we were asked to go to secondary inspection .

Then another officer came and asked me about my 1amer, wmcn t responded that i did not know where he was, something that it was true at the time. Then the officer told

us 10 leave~ star1ing lhe engine anottler officer came In to the oar window and \Old me to get off the vehicle. I, lhen accompanied Ille officers to lhe office Inside

and otncer ( b )(f;) started Interrogating me, asked for our cellphones, Chocked our contacts, emalfs. calls and moosage and even tried to call my fathers cell phone. He then kep as mg me questions: where was my father, where d Kt i wortt. where d id i get the money to start my business. how much money we had in our accounts. how much money we had al the time with us. and a$ked about my fattier busine$$es. I answered the lrvth, mat i did not know a.nythtr)9 aboot his accusa1ions. that i did not

know where he was. that the last time I saw him was 3 months back and that hi& had b&en rematrled and lived with his new family. All that time, the officet behaved very rude and arrogant. He also laughed at us and kep t saying that he would take our visas, that we did not deserve to be in the United States. Four hours went by and our

daughters were crying that they were hungry and wanted to leave, one of them was sick and had a fever, and we were not allowed to leave for ttle medicines. She kept

crying and then my wife asked the other officer that was wi th her for her cellphone so she cou'ld cal1 my In.raws so they could come and take them, since lhey are

american citizens because they were born in the US. So they came in and took them, and then the o fficer started harassing us about my wifes labor. that how did we pay for it, Which hospi1a1 d td we g o to, if my wife had used rnedtcare. which we answered no. He then, went back to ask about the businesses, which i responded tha1 i did not know about it We wern thefe about 6 hours, until officer ~ade a phone call to ask for authorization to tak& our visas. He did not ex:platn to me about making a

statement so when he asked me to declare i said no; he then said that i was a persona non grata to the American government; so i said i wanted to declare, and even

'*~b~~. ~ I officer mer ano that he

l II

Jvho was also there. tokf him to let me declare, but he refused, saying no. I think that we were in a situation of power abuse of officel I t...\ I" \ . 1 k.en our vis.as. since my Other siblings have come arx:t go wrlhO\lt any prob4ems, I have nothing 10 do wi1h those Charges against rny f

have not been bel)8flted from i1 as he said. My family and me are good people, i am a proffesionist. i have my own businesses. well established and we doot have any

charges nor here in Mexico or the US. We cant make an explanation of this; which is why we come to you and ask please in the most respectful way to heip us resolve our

problem, review <M case obje<:tlvety, so we can get our visas back. I am a person ttlal follows very stniight the laws of my country an<! the United Stales, and t am in

complete disposition of 90ln9 to a visa appointment or to lhe embassy and explain my case to the person WOO can help us. I can bring proof of my own busin&S$8S,

support my statement so we can be able to get our visas as we had them before th.is incident Thank you very much

Closed

10/2612016 6:57 AM
J
11/3120161 1:40 AM 1117/2016 2:42 PM
11/11/2016 11!46 AM

TSA000931

(b)(6)

For the last 11 times {based on my best guess count) coming into the U.S. from abroad, my boarding pass is marked ·ssSS" for additional screening. This has only been

Closed

11/ 11/2016 6:33 PM

an issue coming into the U.S. and the screening is relativety minor (swabbing my stioes and hands and electronics) but I have been unable to determine that it is due to

me being incorrectly locltJded on a government watch list. On Wednesday, November 9, I travelled from Portland, OR to BWI and returned from Washington Dulles to POX

·ssss· (through SFO). This was an entirely domestic flight and I was subject to the additional screening indicated by

on my boarding pass. but the screening was far

more intrusive. I was put through the scanner and the metal detector and my bags were pieked apart pieoe by piece for special scanning. I was forced to consent lo a very

lnll'\lsive pat down which included !he TSA worker tovchtng my intimate areas through my pants several time-s. I do not believe they were unprofessional in their conduct; I

believe lhey followed a procedure that indude an overty intrusive search of my person. I was given no ctioice but to consent and tokl I would have to contact TSA to be removed from the watch list that forced this treatment. Please help me get off this list so I wiO not be subj ect to th.is embarrassing, intrusive treatment, particularly since the

_J

..PexUi me.l.Ql~o...t!l-~.1t.JJ11jl lbewittuDY_wi(ei\rul_'£9vog~ttil,.._~~-~--~-~~-~--~-~~~~-~----~~--~-~-----------------------~~-----==~

We prepare<! a tO<Jr of 2.500 miles across the American West with two others couples. To this end, we applled for the simle VlSa Esta advocated for Freoch nationals

In Process

11/1312016 10:26 AM

holding passpocts bioetectronlcs. We left for Mootreal, the day before we left Minneapolis to Bozeman by September 15th at 4:20 am. After checking baggage and passing

the security check we went to the input control in the USA The control agent asked me to foflow him. My husband followed me with an agent asking me questions in 1
ameri<:an, a language I do not on<Sesand even despite the help or an interpreter. My husband proposed to attend tlle examination and he was violently reje<:te<I by the two

offtcers preseot. After hav1~ held beyond the departure Ume of our flight at 6:20 am, lnterrogatton where I exposed my family situation: divorced Armenian citizen,

resident in France since 15August 2007. married since 02 May 2009, with my two children with us since October 2009. 1confirmed to have been refused a visa for the

USA in December 2005. Thal my husband did not know when he establlshed the visa app1ieations, which was said to screening officers, The two control officers made me

sign papers I/lat I could not understand and told me they WO<Jld give me a copy, they did not. They lnvlled us to 90 to the US Consulate General In Montreal for the

establishment of a visa, claiming that there was no problem. that our situation had been passed. and we could fly 10:38 am on which our flights were booked. After

ooltecting our luggage, we went to the US Consulate General in Montreal, where two security agents denied us aocess, although we exposed them the urgent situation.

Faced with this desperate situation, I coUap$ed. My husband took the mltiatlve to re1um to Frar'K:e, arter changing our plane tickets. Because of zealous agents, devoid of any respect tor human relations. both at the airport and at the Consulate in Montreal, we found ourseJves deprived of a dream trip tha t turned into a nightmare, and

separated from the group that had no choioe to continue hts trip, So we suffered damage to 3 399,63 euros(corresponding to air ticft:ets canceled) without considering the

hotels that we could cancel reservatloos by Bookf~ and without taking Into account the moral damage

Lately, no matter which airport I depart rrom. I am being subjected to an additional saeening at the TSA check point and along with my cltecked bag. This is not a '"random I would like to be removed from any red flag list that I am on. These

act" as TSA desCllbe it to be. It ls gettillg realty fn.Jstrated, having to deal with TSA profiling me cause of my race. color and mld-conoeption of who I might be. This is

so called random acts, are not random. If so. I need to know the

vlola ting my civil rights, and this need to stop. I went and got a TSA PRE check dooo, just to avoid fncidences such as these. However, it seems this has lnduc.& the

algorithm these devices arn using 10 rar\domty selec1 people;

problem to become a much bigger issue. I have been so called '"Ralldomly selected sent for additional screening" 16 out of the last 18 times I travel.

especially people of color. You (OHS} and your subsidiary {TSA) are

knowingfy and repeatly violating the civil rights or U .S Citizens, which

Is unconstitutional for any govemment agoocy to do so. I am being

targeted because of my skin color. my looks of Indian descent, and

my personal relfgious practices. I am requesting that your agency

(DHS)and any sub-dMstens undet the federal govemment to stop

violating the amendments and my civil rights.

Ck>sed

11/2512016 7:49 PM

mY Tamconcemedthit thefe ts som°Gthing wrOOg with passport. lhavelravefled ffequendy over th8 tasifew yeai=St0a-09ota:Co1Umbii"a~ell as India fO< businessas

CiOsed

12121201610:4SPM

most recently to Cancun for our first family vacation. A few years back, I resolved and paid in full my child support arrears which allowed me to order my passport (approx

Oct 2014). When returning home (OlA) on my first trip, I used the automated Kiosk for re-entry and it worked fine. On every subsequent trip out of the US (about 15

business trips), I am nagged with an X and referred <Yver to see an officer. I do thjs of course and they pult up my passport, ask me lf the. tnp was business ot pleasure and send me on my way. I have asked several times to the officerwfly I am not cleared at the Kiosk and I am never provided any informatioo. I have researched this online

and the only articles I could find referenoe if items are being declared, but my travel just for'8 week at a time to see rny team down th.ere, and basically just bring back what I leave.. laptop a1ld ciothes. js there something flagged or wrong w~rt? Its embafrasslng wh.en traveling with companions for work and I am atways

is deferred to a vety long line onty to be passed through. My Passpott # ls~tf you can look into this and let me know what information I can provide or if there is
something wrong in the sf~}:\iJijs a space or something where it shouldnt be.. Everything k>oks correct on my passport. but when I book flights puts my first and

middle name together as

so maybe that has someUiing to do with it? I travel int&mationauy to the same destinations frequently so it woukl be great to res~ve

this. Th.an~s! tn June 2012 I was denied at the border after 11 hours of detention in a oell without any justification, even. after I asked several times what was the issue. I simpty came to I need to know exactly whats wrong, in details, Can I cross the border Ck>sed

1214/20 16 5:37 PM:

spend my day at Burflngton then cross the lake to go to Plattsburgh. But when I arrived to the b0<der, the agents told me tight away to step out of my vehlcie, then I had at or not?

least 4 agents around me and they even handcuffed me. Onco in the office. they searched my many times, touching me everywhere, it was almost a sexual harassment

Then I had to wart 11 hours in a cold cell wearing onty shorts and a I-shirt. When I asked for a j acket they said no. They even interrogated me 4 times. At the end of the

day. before leaving, the border agents simply told me not 10 worry, Its only for Ihis time, next time it should be fine. Also, they confiscated my laptop. wtiiC11 I had to come

back by myself to get it bade 10 days after. I found out it was disassembled bugged and not reassembled properly. Then. in April 2014, I had tickets to Mexico with only an

hour of layover in the USA The border agent in Montreals airport told me its simply a routine check and it shoutd be fine after a few verification. I spent 6 hours waiting,

only to be tOld that they dont feel comfortable to let me 1n the US, witll no furtller jusbfications. I obviously missed my fhght and couldnt get a refund for it. nor for tile hotel

reservation. I lost 1346$ this day. Now Im an engineer In aeronautics and I may have some training In my career. I have no Idea why I got denied and the most frustl'ating

thing is that the border agent dont refuse me right away. they make me wait several hours. telling me every once in a while that theres nothing to be worried about, its
simply .a routine check alld Ill be able to cross in lhe next hour, but at lhe end, I still get detiied. I need to know exactly whats wrong, 1n details. Can I cross the border or

'-~~~~~__,..0.0·~--------------------------------------------------------------------------------------

TSA000932

(b)(6)

For reasons unclear to myself, I have bee.n repeatedly flagged for addltiooal seoority checks over tile past 15 years and have been advised to share my experiences with I have traveled regutarty during th.e past 15 years with frieods and In Process

the hope that I might ~nd a way to decrease similar experienoes. I was born in M~tco but have lived most of my lrfe fn the U .S. I became a naturalized U.S. citizen in 1996 family and it has been clear to us that I have been disproportiooatety

and have completed my education in the U.S. t received my undel'g.radu.ate degree from Stanford University in 2004, worked at the Natlonat lnstittJtes o f Health for 2

seJected for extra screening on multiple lntematlon.al flights as well as

years. received my medical degree from the Uni versity of Pennsylvania in 2011, and a Masters of Public Heatth from Johns Hopkins in 2010. 1 am arrreotty a hoard

oertified internist compfeting my rheumatology fellowship at Stanford HospitaJ. I have no pas.t criminal or drug history. I am the recipient of thd f h )(Fn

I

' "'\/~\

ot my commitment to jeadership and oommun1ty

domestic checks. While this previousfy appeared somewhat coincidental, several individuals nave remarked that I appear to be unfaitty targeted for extra security. In reviewing a reoeot article

service in the medical f ield. I have atso co·authored several scientific papers. Today (917/16), I returned from a short tnp to Mexico Citywtlere my wife and I were

published i.n the Economist, this seems to be a violation o f my Fourth

vacationing. Upon ctearing customs, I was flagged by TSA agent at the Dallas-Forth Worth (OFW) airport and instn.Jcted that I needed to wait to be seen by an additjrmill... Amendment right to avoid unreasonable search and seizure (though I

L.LbJ i"s""t ·11ou1 clear explanation except ttiat I might require adeitional screentog. twas made to waft in front or the front security agent for about S.-10 minutes. Agent

understarid the lml)(l<lance or screening for maintenance of

Security Supervls0t Officer) then approached me and noted that additlooal scteening was needed. No specif1Cs as to what this would enta" were noted at this passenger and national security). It Is no &onger merely an

time. I was taken to an empty screening line that was still within visible sight of o ther passengers and made to wait until a separate bag detector was ready to be started. inconvenience but has caused personal harm in terms of humiliation

About 3-4 passengers were ltlen made to go ltlroogh this detector wtiile I was wai!i"ll wiltl my bags on a completely Isolated lane. The bags went through the detector an<I an<I near disl\lption of entire groop travel plans by causing me lo

I was made to go through a metal detoctor wh icti I dea<ed. Withoot any e-xplanatlon I was then told I needed to go through lhe body scanner which again resulted In

nearly miss con11octions or have to make unnecessary

further delay as it required interruption of other passenger screening a.net additional humiliation of being rescanned a fter a lready completed screening through the metal accommodations. This most recent episode a~so resulted in what

detector. After cfearing the body scanner I was then instructed that I would need to undergo a thorough body ~ding groin cliecks wtiicii were sbll w ithin visible seems lo have been unrtecessary screening (for example, is the

sight o f other passengers. I also underwent addltlonal hand swab screening and a manual bag check by Agent~ere he examtned my etecttontcs, wallet,

metal detector really needed i f I was going to be screened by the

backpack contents. Non-Oiscretely one of my training books (Rheumatology Secrets) was taken out of th& backpack and placed such that o ther passengers could note whole body scanner as well as manual body search). tt is also not

that I was a physician, A Northwestern folder I carry in my bag was a lso removed and contents examined. The folder was again left out within viewirlQ sight. An additional clear why I have been targeted for such checks Also. some

delay was made iJ'I calling i.n the overall search resulls. The overall delay of lh& additional screening was such that I barety made It to my connecting mght to San

dlSctetion wouki have been appfeciated as weu as some guidance a t

Francisco (SFO) d espite.

the beginning regarding expectations and degree of screening that

would be expected wouk) have helped to make the process less

fl\JslratilllJ. I ask ltlat TSA look into this ease arid ass•SI me in helping

to avoid similar expedences in the fu ture . I was advised by a separate
it and thoughtful TSA agent to apply for a redress number and it seems
that this 00 longer an isolated event. I appreciate your 9$Slstance.
Sincerely_ (b)(6) IMO, MPH

12/812016 12:41 AM

I am a PhD student w ith good standing at UCLA. I was asked to go to aoother room (where no cellphone or laptop was allowed) and made to wail there for over 2 hours and wes told tl>at some infonnalion regarding I.he SEVI S 10 on my 1-20 had to be verified. I had all the required documents arid travel signatures. One official told me it oould be 1hat my unlve<Slty (UCLA) hadnt updated som<> lnfomiatlon. I checked with the university and everything Is up to date. Surprisingly, this is not the first time ltlis issue is happening. It happened on my previous entry as well - on 912312016 and I was made to wait over 3 hours that time. It has never happened before that in the previous 2 years when I came Into lhe country 4 times Oii the same F1-Visa. I would greatly appreciate it 1r lhe M'1ller could be resolved so thal in future, I can pass
lhrough customs w ithout any add itional de!ay. It ts extfemety tiring after a long 24 houriourney lo be made to wait fo' 2+ hours. Additionally, the lack o f CGllphone usage
causes worry to my family in India who expect me to have reached home by then and contacted them about my safe arrival. I tried explaining this to the officers both times and was met with cold rude responses on both occasions. No one was willing to give me any information about how long the process could take either. Even a mere
attOO'lpt by me 10 stand up woukt Invoke a loud angry respons& by the officials and the wl\ole-experience was llteraJly traumatizing - twice.

In Process

12/14/20 164:21 AM

I was travelling on Qatar Airways (QR707) via Doha- to IAO, Washington DC on tile 7th ol Oe<:ember. Befo<e boarding tile fhght to DC, there was security cllecl<. I was I came to the US this time after 7 years. The last I had visited was in Closed
asked to remove my shoes and my full leg brace so tl>al it could be scanned. I was tOld that I needed to do this in complian<:e or us security regulations. I did all that with October 2009. I ca.me on the invltalion or US Senator Tom Harl<ins.

everyone watching me. There was oo enclosure or dosed place to do all diis in privacy. After the brace and shoe was scanned, it was g iven back to me. I wore it and was My tickets were booked by Handicap lntemationat. US. Prevk>usfy

taken to the counter. The staff of Qatar Nrways told me that I need t o be scrutinized agrun alld my brace and shoe needed to be re-scanned. 1had gone through it once a lso. f had visited US on the invitation of Department of State for

and wes okay to go through it again ~ut I nee<!ed p<lvacy arid dignity to go through tll•s again. They said they dont have it Qatar Airways was apologetic and kept saying International Visitor Leadership Program. twas a fellow of Ford

lhal th9y have to do this in compliance or US Security regulatloos. My name has SSSS on my BoardllllJ and hence lhey need to comply wltll US Security regulalloos. It Foundation and studied at UIC from 2002-2004. I donl undersland Ille

was humiliating to go through this with an men watching me lift my skirt, remove my full leg brace and wear it all over again. I felt violated. Incident 2 This incident occurred logic behind the selection of my name under SSSS. My wllole history

on 11th December 20 16 a1 IAD WashilllJlOn DC.I had to Board QR 708 to go back to my home oountiy ln<lia via Doha. 1reached the Oalar Airways counter and the lady ator travel and stay In the US can be traced, and ttaOked from August

Ille counle< issued the Boarding card. Within seconds she said, and I quote, "I am soriy, your name has SSSS and you will have 10 be se<ooned separately by TSA". And 2002 oowards. I have wOll<ed wllh Ille Wortd Bank In DC rn eady and she marked SSSS on my Boarding card. An officer from T SA came and he said that I need to go for Secondary Screening and that everything in my hand bag will need to mid·2003-2005. I have no idea.if on account o f my d isability. I have

scanned. screened with hand held devices and inspected by hand There will aJso be a complete pat down with hand, I told the offioer that I have already expenenced this been labeled as SSSS. I am a Hindu, Indian national. happily married

In Doha whoo twas flying from India to come to DC. ll was not a nice exp<1rience lo go ltlroogh ltlls In full view of public wlltl eveiyone around watching me. He said tl>ey disabled woman and a mother of 2 year old cl111d worl<lng for a

will ensure full privacy for me and pat down win happen in an enclosed private space. I asked. what is SSSS and on what basis my name has SSSS. He said he d idn t Corporation in India hoJding a Seni<X Management position. I want to

know and that they have to comply with the regulations., The staff was courteous. I was not asked to remove- my shoe o r brace and a complete pat down happened fn

gel my name off this list. I have declared everything here about my

privacy and with dignity. Eveiy silllJle shred or paper In my cabin and hand bag was Inspected by hand. Items or personal use arid hygiene like my llpsllck, lip balm,

hlstoiy and record of travel frequency to lhe S1a1es. Happy to

sanitary napkin were opened and checked. I understand that when it comes to security, emotions of me person who is marked as SSSS do not count and everyone is j ust cooperate with wllatever information to get my name off SSSS list,

doing their job, but the memory of what happened in Ocha, Oater on 7th December 2016 was so raw and fresh, that it stilJ felt like violation and infringement on privacy please.

and dignity.

Coming to u s from business or personal trips (Coming from Brazil, Argentina and Iran in last fewvears). Travelling inside US (to New Yolk and Atlanta on business trip .

haVe' I

already issued a codross number (2217720}. Even w ith that, Closed

every time I travel I am subject to a long waiting and screening (It has

been done respectfully} and wheneve< t come to U.S. from outside I

am subject to vety long and frustrating detailed Q/A and search of my

laptop and my cell phone. Is there any way I can avoid this. Thanks

12/14/20 16 5:26 AM 12/16/2016 6:38 AM

First I wasnt able to print a boardhlQ pass ol\line so I had to leave wotk ear1y to get to tho kiosk even though I d idnt have bags to check. At security I was pulled aside and It was a humiliating experience and made me feel uncomfortable and Ck>sed

12118120161:59 AM.

they took things out ot my bag, d id swabs, made rne tum on my computer and phone and detained me. They called me to the Alaska counter to tell me it wooldnl happen accused of an unknown offense. I felt like the people at the airport

again in Seattle at my eonnectmg flight. This flight was then delayed so I was in a bil of a l\ISh to make the next flight but ltley l)<llled me aside in SeatUe. even though the knew some1hing but couldnl tell me. I onen travel with my kids, and I

first boacding pass had been stamped. Not only was my bag taken and checked and my electronics turned on. but I was swabbed again and they did an embarrassing pat would never want to rolive the experience with them there, as it was

down. They wouldnt give me my phone w hen it rang or let me check my boarding pass to see if I was going to miss my flight. No information was g iven as I waited. When a lso scary for m-e, especially when they woukfnt give me my thillQS

they finally lel me go my Oight was alrea<ly boarding. I was meeting family on the other side who had driven an hour and a ~alf 10 get me in lhe rain, but they wouldnt let bacl< at firsl I would veiy mucll appreccate confif1TI'1tion that I wont be

me phone and wam them that I mtght be late. Security told me the airllne had tagged me for socuclty but when I caned Alaska they -said they hadnl tagged me but ii had unjustly accused again and have to worry about missing a ftight,

come form TSA~ I am very conf\Jsed and humiliated and woukl like to know why this happened and respectfully ask that it not happen again.

causing frustration to both myself and those waiting for me. Thank

Detained

for

questions

in

FT.

l

auderdale.

Electrontes

coonscated

and

returned

by

OHS

1.5

years

leter.

Detained

for

secondary

in

M1am1

upon

return

from

Spain.

Detained

ou for your Was told by

time'~-~~-~-~~-~~-~---=-~~----~

OHS agent 10 sobmit this when I was telling h•m I gel CIOsed

12/18/2016

8:36

PM'

for secondary in Abu Dhabi, asked series of questions about countries I have never been to. Asked me about a person I d!dnt know and who I frequently ema!I in Japan. I stopped for second check and detained In waiting room.

.__ _ _ _ ___, dont know anyone in Japan.

TSA000933

(b)(6)

ince I started to live in the US (June 2013). I am atways getting SSSS in my boarding pass. I am a businessman and father of 2 daughters. This is an embarrassment for How can I dear this SSSS situation, I will appreciate it if you can help Closed

e wflile I am traveling with my fami'ly and other frtends. I can never print my boarding pass from the Internet devices and kiosk.. How can I clear this situation, I will

me

wec1a1e 11 if you can help me

am currently working in Seattle. WA on an E3 visa. I took a 2 week trip back home (Australia) f0< my sisters wedding. On my trip back to the states, my travel itinerary 2 layovers. 4 secondary security screens. Seems excessive..

Ctosed

nas SYD· AKL • SFO · SEA. In Sydney twas asked for additional screening, the agent referring to it as a random test. The agent took a swap of the palm of my hands. understand that my last name may share cfose resemblance to those

y petsooal items, and ran the test fot posstble eJ(plosive materials. In AuckJand, all International transfers go through security again, and so then onoo again, a random on watch hsts, and complet&ly understaOO the ooed f0< random

est, and the same kind of thing. In Auckland again, before boarding the flight, the airline calls my name out for additional screening, this time they say its because of the testing and additional screening. It would just be nice if these

SSS on my boarding pass. Same kind of thing again. When I reached SFO, to no surprise the SSSS on my boarding pass meant for additional screening. This time it screenings were more coordinated. so I dont end up feeling ashamed

as out of the otdinary. I had to go through both traditional and backscatter Xray machines, my bags were off coursa xrays. and then everything out of my bags got pulJed for being called out at evety security chec!<polnL

ut, electronics separated, and swapped for the machine. If that wasnt enough, I was then also patted down rigorously.

y name isl t h )(h ) JEsq,, a licensed Barrister and Soficitor of the Supreme Court of Nigeria based in Abuja, Nigeria. I have visited the United States of America I did not get the chance to speak to a lawyer or my hosts who were Ck>sed

n several occasions starlingrorn 2006 when I was first issued a 8182 visa On all my vis.ts 10 the U.S In 1he past ten years, I have oever over stayed my allotted pel10d waiUng 10 piol< me up in Tulsa. I was subsequently fingerpnnled, put

f stay and I have never been a charge on the American Government b&Cause I have always paid my bills. I also~ most lmportantly, nevet bleached any of tile laws of tile on a returning atrplane and my travel documents handed over to the

S. On 03 November 2016. I flew into the U.S on a scheduled vacation. On arrival at Chicago OHare International Airport. 1was denied entry into the United States. after pilot onty to be released to me in Europe. t felt like a common criminal

ore tti.an three hoors interrogation ar\d ordeal and my visa cancelled and revoked for five years. Whereas, I unde<stand, that possessing the visa does not guarantee being deported amidst the injustice meted on me. I most respectfully

ntry into the U.S and entry Is a ptivitege and not a nght, suffice it to s.a !hat the rounds and reason for the US lmmlgration Officers treatment handed to me is barfling. Implore you to use your 90od offices to look into my case and make a

y interview with the Immigration Officer Ilater came to know as t h \(h \ . t h was routine and usual until I told her I planned to stay in the U.S for two months during review. The fate of a donial of entry to the USA and a bar for five

his visit. She had concerns with my period of stay and asked how pan o spend two months. I informed lier that I had oot taken a vacation for years due to work. years, having the prospects of adversely affecting my good and

.nng for my sick mum and a special needs btother. I told her that while in the US, I Intended to unwind, read, al\d develop a book that I am writing. I aJso Informed her genuine traveJ records and future visits to other countries, Is a fate

hat I had once spent three months in the US on vacation and left as scheduled. At this point, she requested to soarcti my luggage, instructed that I opened my book

that should be deserved. I am a law abiding citizen of Nigeria, in all

'aries and input the passwords to my electronic devices. She threatened to deny me entry into the US if I refused her access to my diaries and pllones. I submitted

countries I have visited including the United States. or have lived in

very1h1ng for her pe<\lsal. During 1'1e search of my h1ggage when She saw my academic ce~ificates and asked why I carried them, I told l>er that that wilhin my V'dCalion, I such as the United Kingdom, 11 •s an injus~ce to let the acbOn of a

ould love tovtsit a school in Boston regarding an MBA starting September 2017, to see the sdlool for myself, discuss with a representative face to face and about my single immigration officer. which I consider to lack merit. paint me in

esire to have modules different from the ones I had taken for my degree in London. I took my documents to have them readily available for the visit should it be

negative light and adversely affect my ability to travel to the United

I ecessary to show such representative an<I diset1ss or my certmcates, I tried 10 explain lo her that I had not f0<maliy applied lo the scilool Of any sehool In the US and so Stahl& or any other oounlry for that matter. Thank you fOf your
have an admission. It takes about a year to pt'ocess an MBA In !he USA, lime !his single entry cannol ac<:ommodate. Alter nearly four hours or wa~lng, Office< anllclpated cooperation in this matter. Sincerely. Cb \(6 )

t h \ 'nformed me that she had reached a decision to deny me entry to the USA, to revoke my visa and put a ban of five years on me. I requested to know the basis of Esq.

er decision and she gave me a report that read that my visa was being revoked because I am AN IMMIGRANT NOT IN POSSESSION OF A VALID UNEXPIRED

MMIGRANTVISA, ENTRY PERMIT, BORDER CROSSING CARO OR VALID ENTRY O~ NT REQUIRED BY THE IMMIGRATION AND NATIONAL ACT. Her

xplanation of the decisK>n was that I was coming to the US to procure an F1 visa. Office {h ) reasoni~cision were unfounded, baseless aOO wrong. I was

ing into the US for an overdue holiday to which I provided her every infocmation. Consequen y. Office ( h ) ction is based on two faulty and wrong premises: I did

ot have an.y admission, and had 1101taken any steps at coove'1ln9 my B182 visa Into a F1 visa a.00 shoul

d been the case. wtuch Is dearly not, it Is an act

ermissible and provided for under U.S law. Also, an F1 is not an immigrant visa for that mattor. Officer [Zh]atso aJleged that she saw information in my phone wtiere-in

j )7 y intellded host sent money to me in Nigeria, to wflich I explained to her that the money was for my hosts family to make a purchase in Nigeria. During her search, she
ad made a call to my host to ask ma}orly about the money and not to ask any questions to suppoc1 verify story, knowi~as to make a serious decision about

y entry, and bar to the US for years. Another very disturbing and peculiar treatment of me by Officer (l.,) as that Office~o and communicated her

eeisioo to deny me entry. revoke my visa and place a five year ban on me before slie decided to interview me and put jssues on record. When I registered my concern

°' 'he gave me a wn11en statement, for my review and signature, of her taller questions to me w~icll came after informing me of her decisions. I was sho<:ke<l lo nollce !hat. hat she had put oo paper as my responses were misrepresentations. Most shockingly. she did not inc!ude my explanations about myholiday about my ccttificates, the

esy premise for her decision. I drew her attention to it and when she refused to make corrections, I dedined to sign it.

12/24120164:49 PM 12/2712016 5:27 AM
12/30/2016 11:28 PM

er the last several years I have had difficulties travetiing in and outside the US. I am always selected for additional screenings and have been extremely close to

Closed

1/4/2Qi712;56 PM

tssing my flight on several occasions. This process has been going on f0< over 10 years. I have been told that I am oo some speclal "Ost•, and I am never told any

dditional information. On 12/25116 I was entering the US after leaving Canada and CBP detained me for 4.5 hours at the border of Detroit, Michigan. My family and I had

ur passports. oeUphones and personal bek>ngings confiscated. I was not given any explanation as to wfly this occurred. It has now reached a point where my rights are

eing violated as I am not even given a simple explanation as to why I am being held during my travels. There are Innumerable times where I have been In the situation of

~in.g detalned aQd QUesJioned.

n 12/29/2016 1was returning from a 10-day 1rip 10 Curacao. My on91nal lnsetAir Fllghl was delayed 10 hours so I look a different night tha1 had a st.or! stop in Haili ancl The personnel Illa! I dean with in Miami were extremely rude and In Prooess

11512017 9:36 PM

tlnued on to Miami. We had been told tha t we wouldnt be deplaning. When we landed In Haili we were instructed to gather our carry.on luggage and to deplane 10 threatenll\Q. I have never had legal problems and am h.lghty

aiting buses. Once on the bus, a Haitian official stepped on and asked for me then demanded my passport. After 2 hoors my passport was returned with no explanation. educated. but was treated like a oommon criminal. Othera in the room

e departed for Mjami, Once I arrived in M iami, I went to the Customs kiosk and scanned my passport as directed. I received a receipt that had an X on it and directed were also treated rather poorly. I ktlow that the Customs personnet

e to a cus1oms official. I stood In that line and when I got lO the official he took my passport and looked at his computer then asked me. to follow him. I tepeatecUy asked have a hatd job but they are &J(lfemety rude. There was a Canadian

hat was wrong as we went down the hall. He led me into a large room full of people and told me to have a seat. I was told I could not use my phone or a.ny other

beside me that was trying to communicate with hts wife and children

lectronics. The room was extremely hot and fuU including families with small children. After an hour and a half I was called and given my passport witll no explallation or that are American and was threatened fOf talking to tllem on his

nswers 10 any of my questions. t need to know what the problem Is as I am looking at some International travel in a few months. This was very frightening and dtsruptJve. phone. They wel'0 waiting to se.e If they should board their 11oxt flight

and he was not allowed to communicate with them. How many people

ello on Seplember 112016 1was coming from Anguilla 10 ST CRO~l~X~V~l -oo_co_a_s-ta~I a~i,~fl-ne_s_w~h-e_n_e-nt-e-re~d th_e_b_ord~e-r _pa_t-ro~I a-r-ea~I h-a-d~i_n m_y-lr-av-e~l -ba_g_a_s_m_a~ll-a-m-oun-1-o~r """""'"'"',W<>v•D!tnl<l.'----------------C"'"l~ose~d -----11612017 12:35 PM

arljuana was found in a crushing device which I had fotgot 10 discard in Angullla the officer in charge Implemented a fine of 500.00 dollars I paJd the fine was searcti&d

iven a receipt and released I told the inspector I was sorry it wont happen again now every time I travel leaving ST Croix Jm being held for an extra search I am a retired

ection officer of 28 years never was arrested no Crimin.al recor<S not even a ttaffic ticket my wi fe and 12 year old daughter just reoentty moved to Tampa Fla. I live on St

rolx and will be traveling back and fotth quite often I humbly ask If the 9J(tra searches can be expunge off my reeotd and allow me to travel freely once again I !hank in

__Qy_an~Jm.._a!!L~~JYf_QLanvJ~venie_nye~ma_xjyl_y_~ca~s~_g_L~q_elLLake~,~--~---~-~--~---~--------~-~-----------------------~-------~~~~~

very time I travel, I cannot print my boarding pass al home. I have 1owail al lhe ooun1erf0< up 1045 minutes fOf a boarding pass to be pnnted. I am aiWays referred to

Closed

111712017 1;57 PM

econdary screening. where I am subjected to humiliating body searches. I have stopped carrying my phone and laptop because CBP would go through them every time

nd it woukl delay me even further. Most recently. I attempted to fly to Detroit in November. I had to wait approximately half an hour Co get my boarding pass. then was

ererred 10 secondary screening. ii took another ho..r for 10 get through thorough pat downs and by !he lime it was done, I had missed my ffighl. Because I was tol<f Iha! I

•oul<f have to go lhrough Iha! whole process agaio If I w.i1>1back10 the oounier 10 get boOked on another ftlght, I would have to go through all of !hat screening again, I left

'-~~~~~~-'__ eairport~· ------------------------------------------------------------------------------------'

TSA000934

(b)(6)

On January 15, 2017, I made a trip to the United States through American Airlines. I made a connection in Dallas Texas m final destination was Newark, New Jersey. A

onl I planned llip to visit the cities of New York and New Jersey and celebra te I t...\ Ii:. the birthday of my molhe I t...\ It:\

· · i . rriving et the

Immigration module at Fort Worth Airport In Dallas, Texas; I was amisted and taken to the C0P offices, received by the official ( h \(/!; \ . ( h \(7 \( who made a

complete reeo<d of my belongings. just like on my cell phooe, where I read a conversation with my sisters husband, and misinterprete sa1 nversauon. he assumed

that I w s

·n USA. To which I replied that my real purpose was to spend my working vacation visiting ditrerent places in New Jersey and New York.

Officer ( h \ (i:;\. ( h \ (7 \( old me he wO<Jld call my sister and her husband lo c0<1firm the information t had given him: After a few minutes he approaClled me aod

said tha a e o em an at they confirmed that I was coming to work in the USA and that they would pay me 60 d olJars a day, THIS IS NOT TRUE. Officer

f l-.\ ft;.\ . f l-.\ f ' i\ f lso told me that the times I had presented myself to the American embassy in my country Peru. had done it with lies, that I was not a credible

person, and that this is \Vhat the aulh¢rities had put in the computer; Whictl ls NOT TRUE because the times that I presen1myself to the American Embassy in Peru. was
with THE TRUTH. That Is why, after going through a 12 month ad ministrative process on May 6, 2016 I was granted the American Visa 01 I 02 with numbe~n

force until May 4 . 2026. I ask the authorities of the United States to consult my record in the offices of tile American Embassy in Lima, Peru, and also to review the
I lnlerrogati0<1 that lhe t b \ f6 \. t b \ f7 \ l 1nterrogated me because. al all ttmes. he totd me in a threateniog tone: "lhis room has Cameras and speakers, watch what

you say because It can be used against you as a crim!nal offense. this Is your last chance to tell the whole ttuth to make a decision If you enter my country Qr you are

fhV returned to yours", harassing me. trying To frighten me and to pressure me to sa what he wanted to hear. I always told him the m1th that he ~~e to s~nd holidays and

see my family. I also request lo review lhe phone calls between the official t i-\ (t;\ . t i- )('7\f nd my relatives. The official! ( h \ (i:;\ .

7\( jmade lhe

Interrogation in the Spanish language and aftet this it makes me sign papers where it oo cares to me that they ate written there my answers; S1nce everything was In

English. a language that was oot read or understood, I did not know what I signed. Tod ay in the tranquility of my home, using the translator of google ~the

I answers of the interrogation a re false. tT IS NOT THE TRUTH OF
offioot "which means that there was a witness 1n the inte<rogahon,

MY ANSWERS. which ls FALSE.

In the There

lwowasernpeavretroafnoonteheorfothffeicseht epe<etssethnattwshigonwsaasysno"wt ithtneeossffeicdia~l ~~~17

My air ticket was back and forth, I brought all the legal documents that the USA requests for entry to the country as they are Passport and American V isa. Do not bring

anything illegal and still I was arrested and locked up in a cell as a criminal. t am a pe<SOn of good, active worker with 8 years of expe-rience, w ith an administrative

position of Assistant Warehouse and Expedition. wor1<ing for one oftne best companies o f Peru, located in the TOP TEN as is ARCA CONTtNENTAL-LINDLEYofficial
I botuer of COCA COLA COMPANY. The vacation leave o f my worl< was shown to the o fficiall f b \ f6 ) . f b \ f7 \ t to whom it did not take an im ance to him. I

respect the laws and agree to comply: What is not acceptable is the humiliation and the psychological and moral abuse that the officer t h \ (h.\ . f h \ (7\ ( ommitted

to rne. I was unfahty denied entry to lhe USA. I have been returned to my country of origin, 1will relurn to the American Embassy in my country to request a new Visa and

hopefully God will not again be a vlcilm of dlsctlmlnatlon as I was In the lamentable momlng January 15, 2017. Any act of racial diSctimlnation must be condemned.(USE

THE GOGLE T RANSLATOR TO WRITE THIS COMPLAINT)

In Process

1/24/2017 4:51 PM

I was taken for secondary scteening while sun In Toronto where my fap1op and cell phone were not gtven back to me until I teached Utah. There I was met at the gate by On my ftlght to loronto I was put under SSSS and I was searched a t In Process

(WO FBI agents who searched my belongings throughly and my electronics.

each lay over next to the boarding gate. I had two layovers one in

Phoenix. another in Charlo tte. My chec.kin bag was lost and returned

1.,.-~~-,,,.-~~-..,.~~.,-~~~~~~-o~~,,.--,--.,.--,-=-~-..,.~,-..,~-.,.-~--.~~-,-~--.~~~~-..,.~--.~~-=-~.,-~~-:lo~, mc=•.~vec~broke~~a~n~d~~~r~n.~--.~~-,,.-..,.~~~--.~~~..,-=o--~~~~~~~~~~~~

I was trave-lllng to San Jose on August 15th 2016 for my MS in Electrical and Electronrcs Engineefing starting ftom August 24 2016.1 was detained a t San Francisco airport I feel that the officet could have g iven me 5 minutes o f time in the In Process

215/2017 8:43 AM

for questioning. Initially the officer asked me my purpose of visit, Why SJSU University for Masters. Why Electrical alld Electronics Engineering. After which the o fficer entire 10 hours o f interrogation to prove that I had sufficient funding

asked if he can see my transcript. The officer said my transcript and scorecard was fake.I told them that my unive<S~ty and transcript was verified by World Education

for my stud ies and to show fee payment proof of first semester. Also

Services and sent to san Jose State Unive,rsity for admission decision Into mastets program.Later the office<asked who Is funding for my studies, I told them my patenL~ that the o fficer could have sent me back without forcing me to accept

are sponsoring me. The officer asked for the financial documents, I had accidentally forgotten to carry them and hence showed them tile bank stateme<it and also the

that I would seek part time empSoyment while being in US.

proof of first semester fee payment in email and requested them to give me 5 minutes of Ume so that I can contact my parents and get them the finanC1al documents by
mail or fax or In nex'I flighlThey told me they cannot believe Jn bal'~k statement from any Indian Bank and they need the amount In US Bank. I told them I will open an US

Bank Account tomorrow and ask my parents to transfer funds fo<my studies.They told me I would be short o f funding for my studies. In reply I told them I have sufficient

funds for my study and stay in US and afso I would get them the proof o f the other documents which shows that I have full funding for my Masters program and cost of

h111n9 if they allowed me lo contact my parents.They asked me how much money d id I bring, I to!d them I have 300 in cash aod 600 in card for first 15 days of my stay and

my parents would send the money to my US bank accou:nt once I share the details o f the bank account with them.I had accidentally fo<gotten to carry the financial

documents. I requested them to g ive me 5 minutes so that I can g et them documents by mail or fax or in next flight to SFO and they can cross verify it and if they find the

funds are inwff i(::ienl for my study and stay or documents are fake they can take any decision.They dechned to listen to me and insisted me on accepting that while here in

US I would seek part time job and aJso that they see many Indians doing part time jobs In Indian restaurants, gas stations etc. I showed them the proof of my 2.5 yeacs

work with HCL Technologies in Ind ia and t old them my sole purpose was onty to do my Masters a t San Jose State University.They questioned me for nearly 10 hours and

finally I was foroecJ to accept that I would seek employment while beiog in the US muCh against my wltl. I was sent back from SFO aifJ)Ort revoking my Fl visa w iUl 212 a 7

A ll and 235b 1.

to On Dec 27 2016 a round 3:30-4pm I and my famity a ttempted t o cross back the United·s tates at Windsor Tun nel Bo rder Cro ssing (Canad.a). We were told "my name is I urld8rstand that border patrol agents have to do theic job and screen Closed

sim'1ar to" a person they are fooking for. Multiple bord er patrol agents approached our car. I was asked to step out. handcuffed. and detained. This was in front of my

all who cross the bo<de< to k eep this coontry safe. My complaint is: 1.

family and children (who were hoirified that their father was being handcuffed and taken away). My family was as~ed to leave alt personal belongings including electron1Cs Thal I was needlessl y handcuffed and taken away In front of my

In the car (whlCh mostl1kelty w as searched) and told to wait In anotherroom. When all was done, I was NOT"the person they were looking for," I was Informed that

children (who w.ire visibly shaken by the expenenoe) and family. with

despite the fact that I am a law abiding citizen of tile United States o f America and have no criminal record, that I should expect to be questioned and/or

only questionable reasoning for detainment. There was no visible or

detained/handeuffed when I ~avel again across borders. Al so. apparentl y Is some tw!sted form of kindness they stated to me that llley WO<Jld ·wave" this

immediate threat 2. Theie i s no reason that t shovld "expect" this

qu estioning/treatment for one year. Again for being a completely law abiding citizen of the United States o f Ame<K:a with no criminal history. No o ther papetWork given or treatment again for oo reasol) other than my name was "Simila<" to

explanation. Then told we were released .

another iodividual. 3. Wha t authority gives this "one year waiver?.•

Again , for no specific cause, 4. Also no information was given to me

In the rorm of an Incident number. teasoning for detainment. or any

acknowledgement of me events that occurred that day.

2/712017 11 :52 AM

TSA000935

(b)(6)

I travelled to San Diego for a short business trip on 14th January from Londoo Heathrow on VISA B1/82J ( h \(h \ Issued on 21 July 2008 and expiring on 17 Ju:ly 2018. I was held up at the gate at Heathrow by CPS staff for 20 minutes for an interview and extra eeks. Al San b rego, at the customs control point. I was asked to

wall for a secoodary inspection. The wait was for 2 hours during which time I was given little lnform.atloo. My luggage was checked and I was lntetvlewed. I was 1')()t

aHowed to use any electronic devices. The situation was embarrassing and led me to cancel a work dinner. At the end, when I was released, I was told to register my

complaint on a CPS compliments and complaints website as CPS staff have oo right to pass any information to me. I did thi's when I returned in London. I received an

email from CPB Comphmeots and Complaints on 24 January. saying IJlat they cannot help me and dire<:ijog me to this websile. I have been subjected to extra secondary

inspection checks each time I have travelled to the United States since October 2015. As my ci.rcumstances are identicaJ before and after October 2015, I am inferring that

Homeland Security systems are flagging me due to an error that needs to be identified and resolved as its causing embarrassment and inconvenience. The other times

since October 2015, I have had to go thl'O<Jgh secondary ctieoks and the associated. embarrassment, delay and inconvenience are: - 18 October 2016 on a tnp from

London Heathrow to JFK in NYC on business. I was travelling on the same passport aoo Visa as for the San Diego trip (see above). I was subjected to extra checks at the

gate at Heathrow and to a 3 llours wait with little information at JFK before I was released. The room at JFK was stuffy. I was not allowed to use electronic dev;ces and

most staff were curt and gave litUe information. I had to delay WOri< dinner arTangements as a result. - 7 October 2016, t ltie<l to cheek In on a BA (British Alrways) flight

from Heathrow to Washlngton DC oo an ESTA that had been apptoved on line a few days bef0<e. I was to&d by BA staff that lhe ESTA had bee-n. withdrawn at that point.

The BA staff contacted Heathrow CPB staff which referred me for extra information to tile US consulate. At tile US consulate they told me that it had nothing to do with

them and that "Heathrow CPS staff often refer UK residents to the US consulate to get rid of them". I was told I should Ry to tile US with my old VISA rather than on an

6 ESTA. By that time It was too late to 90 back home and obtain it, so J missed my ii~h~;:d ~e-Ibusiness mooting al significant material and ti.1isloos-s ooS' (!eba1one the

frustration and the stress). - 18 May 2016: I was travelling still on my old passport

(expired 22 July 2016) and on ESTAI

/ !--\It::\

pproved on

13 August 2015. I flew from Frankfurt airport into Dulles Washington DC on business. My boarding pass was flagged "SSs· alld I was subjected to extra checks in

Frankfurt airport lhat took around 15-20 minutes. -1 sllould clarify al this stage lllat I was travelling on ESTA because when I Issued my VISA In 2008 Greece (I am by

birth a Greek national although I have resided in the UK since late 1987) was not part of the VISA-waiver program with the US. Since Greece was admitted to the

program. my office in LoOOon who organizes my business travel has been appfymg on my behalf for ESTAs.1 had an ESTA before the 2015 one, and I never had any
issues travelling willl it In the United States. -9 January 2016, I was travelling oo my old passport and ESTA as per 18 May from Heathrow to Kansas City via Chicago oo

business. My boarding pass was flagged "SSS~ at Heathrow and I was subjected to extra checks. 4 250ctober 2015, I was travelling on my old passport and ESTA as per

9 January 2016 from Heathrow to Washington DC (Dulles) to attend a wedding of a friend. My boarding pass was flagged SSS a t Heathrow on the way in and at Dulles on

lhe way back (31 October) and I was submilled to exlnl cheo~s. lasting 15-20 minutes each. Before October 2015, I have never had been subje<:ted to extra security

checks whilst travelling Into or out of the US. My circumstances are Identical before and after October 2015. I have hved In the same London address for 12 years. I am

married to the same person for the last 17 years and I have worked for the Bank of England (central bank of the United Kingdom) for the last 21 years. I am therefore at a

loss to understand what Is causing the sec:ondary sec:uri1y cti&Cks. The last two ltmes in partic:ular have been especially Inconvenient with me being hek! up at customs

control for seooMary inspections for a few hours with little lnfotmation. I am ooncemed that this pattern will continue until the situation is investigated and cleared. I am

next due to travel to the US on business on 16 February {to JFK on a BA flight from Heathrow).

The last several times I returned to the United States from abroad, I was told by the Immigration Officer that my fingerprints, because of my age. could not be ·read· by the scanning deviee, as a resul1orwhich 1was subje.:1 to adCilionat screentng.

In Process

2112/2017 7:41 AM

Closed

2/16/2017 1:58 PM

After boarding fhght AC 7357 on 9-Feb-2017, from Baltimore, MO Toronto. CAD, someone came onto the plane and took my passport saying they will bring it back, but

Ck>seout Review

gMng no explanation as to why they were taking it. They did so in haste without identifying themselves. It was btought back to me within some minutes and no explanation

or apology was provided , the woman said nothing. 1t was a traumatizing and embarrassing experience for me. I frequently travel to the US on behalf of my company

lndustryBuilt, and Ive noticed in the last 3 monUis I almost always go through further screening when Jeaving the US and coming back to Canada. I would be searched,

swabbed, afld my electronk:s, bags, etc Checked. I wovld like t:o unders1and why !Jlis continues to happen pracUcally every time I travel and if ttiere is any way this can

stop.

There is a flag on my name at the CBP to search exhaustively all my personal belongings and my cell/computer. These secondary searches have been going on every 2 I never take photos of nude adotescent women for any purpose at all. In Process

weeks I tra vel for the lasl 3 months at San Juan tntema tlonal, and the CPB has not found anythl~ of alarm. I request that the label be removed since the many futile

Just because I can affotd leisure travel to Latin America ofte-n, they

searches prove they are no longer necessary. Because of my regular travel last year, they were determined to find wrongdoing m me. In November 2016, ICE found

incorrectly assume &should be suspected ofsome form criminality.

photos I downloaded to my hard drive of young women from emails or texts they themseJves sent to me from La tin America, none of which are from the US. They are from Please remove ttle stigma of a ftag by my name that unnecessarily

dating websites and ciasslfled sections that I have found over the tast 3 years with the intention or finding a healthy mutually fulfil!Jng stable relationship between man and burdens me ev$ry time 1cross the border.

woman. Most of the photos are fuUy clothed, as far as I know above 18. Only a vety few were nude, and may have been under 18. I have since strictly eliminated possibly

confusing images from my electronics to avoid suspicion that I am committing some crime against anyone. from the US or abroad.

32 I am a year career ftighl attendantStarting with 5 years@ Eastern A1~ines in 1985 and now 27 years willl Delta/NWA. I flyO Nl.YTriternatiooal tnps. This means that
some months it Is possible for me to clear Immigration & Customs 5-6 times In ONE caJendar month. I am excess!vely sent over to extensive secondary seteening e-ven when returning in full uniform from my work trips. as well as personal travel, for no reason. Over the past few years I have been checked approx 2 dozen times including

While I understand that random chec~s dO and SH6Ui.O happen. my loProcess circumstances certainly seem not al au raooom. I understand the
officers are just doing their jobs and are usually, but not always,

twice just this past week. Nothing has ever been found nor confiscated from me...EVER. I have never violated any customs law. always olaim even the most trivial of

respectful. Even so, the excessive. extensive and repeated

purchases outside the USA and have NEVER been arrested anywhere {a question the officers often ask). I am a law abiding, tax paying US citizen, yet getting the "shake secondacy screenings afe unfair and obviously unnecessary if my

down• excessively when entering my home country, being made to feel like a criminal until the officers ONCE AGAIN determine that Im "good to go"...even when it has perfect Clearance History would just checked. If it was only on the

only been a week since the last "shakedown• and them going through the same bags, same electronic devices. same dirty socks and underwear.

random occasion I would not be fifing this report. but SO many times

feels like harassment and I woold be grateful lf the appropriate

actions are taken to make this stop. Thank you in advance for your

prompt attention and consideration in this matter.

For several years, I have always been deiayed when entering the USA, whether by road or air-even if I am just ctianging planes. I believe this is called "secondary

I did fiO out and try to submit this form rrom my mobile device, but the In Process

screening", when I am asked to oome fnto the office and wait while CBP staff do something. When they give me back my passport and allow me to enter, I ask what the process seemed to freeze up. So I am submitting this form from my

I I problem is. I am always told 'We are not allowed to tell yoo•. When I was chao91n9 planes at MSP 5 days ago, I was given a OHS trip slip of paper, and Instructed to make laptop. with the hope that a will be submitted 10 your sausfactfon.
an ootine enquiry. So hero i1 is. I do hope that yoo can correct this problem, as the delays have caused missed flights and separation from my companions, who are often ( h )(I')) IMO A number Cb V 6 \ !Mar. 3, 2017

disabled.I W111 send you copies of my Canadian passport, drivers licence, and ·my 1~407 and f..1~31 form from when I gave in my Green Card after we moved back to the

USA. I am rebred from <::finical practice now. so you may phone me without disturbing patients. if you need further infonnaUon. However Emafl i:s my preferred mOde of

communication.

2/181201711:12 AM. 2124120 17 1:32 AM
3/3/2017 3:46 PM

TSA000936

(b)(6)

I am not guilty of violating any of the immigration conditions of my F1 status during my one and a half year stay in the U.S. I am now slated to graduate in May this year After this episode, I am quite distressed with the manner in whichthe In Process

after completing the l.ast 2 subjects this semester.I came to India on a short visit to meet my family and while returning back on the 5th March 20 17 was not allowed entry process was conducted oontinously labeling me as a liar without

Into the U.S and \\las sent back and reached my hometown eatly yesterday morning (7th March).1 uaveled for 23 hours from India to Chicago and after being intetroga1ed giving me a chance to explain. Without any substantiative evidence. I

tor 5 hours was sen t back traveling another 23 houts before reaching my hometown. During the 5 hours detention at Chicago airport, I was interrogated and was being was told that I was working illegally which to an immigrant who was

told lo acoe-pt that I was illegally working there when that was not at all the truth. I was repeatedly tokf that I was lying and was not allowed to show evidence to support the honest and law abiding and with a clean record during the entire

facts. My phone and laptop and wallet were Cl'le<:ked. The immigration officers formed their opintons from the following: 1) A message from Royal liquor to whom I spoke period o f one and a hatf year o f his studentship in the U.S. is a

for a job in CPT· but realizing that it was not appropriate d id oot take up thjs. Seeing a message from this person the immigration o fficer checked with him and was told serious and a demoralizing allegation. After being admitted for an

that I worked with him. later on receMng a text message on my mobile phone from this person of Royal liquor, I confronted him as to why he gave false information. He educatioo program on published terms and conditions and conducting

said that he d id it only to be helpful, thinking that it was a job referral. Now. this tumed as an evidence for the officers 10 believe I am lying. I can send you soreenshots of myself within lhe stipvlaled collditions and the framework o f law ar\d

my conversatloo with lhis persoo and can also show you the actual message in my phone In support of the above. 2) 1was asked about changing my Unl\tecslty from

after Investing my 6me. e ffort and money on this education and

Lawrence Technological University to Trine University which I did solely because the course o ffered at Lawrence was of Jesse r interest to me than the one given at Trine. reaching to the end o f my graduation, I wish to know on an evidenced This was a later realizatiOn but sine$ this ls allowed I shifted to Trine. This was held back against me saying tha t my GPA at Lawrence was low while no recogn~ion was basts as to why I am being stopped entry into the country. Though I

taken of my good scofes (3.814} a t Trine saying 1hat Trtne is not a uni'versity o f repute. Uadmtssions are ottered to lntemallonal students at Trine as an accredit&d Institute am greatly dejected now, I have a llklng to the country and Its

this must be an acceptable unive rsity. 3) Moving to Chicago instead of continuing in Detroit was viewed as a reason for finding illegal employment. Trine University wtiich I systems which llad drawn me to pursue my studies there. I still have

was attending was 30 miles fartfler from Chicago than Detroit but at Chicago, I had an advantage of oombining my travel with other classmates there. I was pressurized faith that there will be some authority above who \VIII review factually

Into accepting that I worked Illegally in Amerlca(Oetrolt & Chicago} but I told them it ts not true. 4) Pucchasing a used crown vlctor1a car for my commuting was anothec and witt'Ktraw the faJse allegations. Atl earty tesolutlon o f the above

reason which led the immigration officers to beUeve that I was \vort<:ing as a cab driver. They said that they found a blank templa te of a cab bill in my laptop which was will enable me to continue my education and obtain my graduation as

made as a sample format by me for a bustness model and were not meant for any bflling purpose. They also based their conciusion on a blank template of a cab bill which originally contemplated.

they found in my laptop. This was made as a sample format by me for a business model aoo not for any billing purpose. They were many other templates In the laptop

which were not seen by the officers. They included business proposal for a manufacturing company for food and spices and also there was a construction business plan

which was required to be done as part of the curriculum of the masters program. So without any evidence they concluded that I was working for the cab company when

this is an imaginary and a hypothetical proposal whe'e no such company exists. -5) The o fficers then opened a tile 1n my laptop where I documented they amounts being

transferred into my account by my fathef and a lso showing my plan for repayil)Q to my father when I will be legally earning either in the U.S. or elsewhero. They also
concluded from the above budget file that 1750 USO which was brought from Ind ia in cash currency in August 2015 where I first arrived in the U.S. was of an income from

a part time illegal working. Also. 1440 USO which was deposited as my credit card paymet1t after drawing from my sisle<$ travel card into my Sank o f America acoount

was also assumed as an Income from illegal working. My parents are spoosO<S for both me and my sister and I can provide the bank statements of both of us. 6) The

officers have picked up things from my mobile and laptop and coocluded oo suspicion that I have worked illegally. Had they examined authentic documents and

statemenls llke bank accounts they would have reached factuaJ conclusions. The officers were not atlOWing me to talk and their attitude was as ff I was a cnminal. Ooring

the process, they have got severnl papers signed by me which I did undef a compelling situ ation. My 0tiiglnaJ 120 showing approved CPT and the questionnaire were also

nothandedovertomel

fb V 6\

r assport #l f b \t f\ I

C>nJanuary 7th, I was flying back w ith my husband trom Mexico City where we had spent four days on our honeymoon. We were unable to cl'leck in online to our

I am a born and bred proud US citizen, with no criminal history, who In Process

AeroMex1co flight (Mex1co City lo Mi<lml) and upon arrival to the airport my boarding pa•s ooted SSSS, which the Mexican attendants noted was extra seeurity as directed went to college at Stanfor(I University, went on to medical sehool at

by the United States. I was subjected to having my bag alld parson searched at the gate prior to boarding the plane leaving Mexico City to Miami. Upon arrivaJ at M IA

Rutgers New Jersey Medical School, and currently work as a

border control, I received an X on my customs border entry paper, while my husband received the check mark. We were directed into a line where the customs officer
"tf, I noted, you have one of those last names after I inquired why he was unable to grant me clearance. He then called for another agent who directed us to a smaller room
I with several o ther people and asked to wait Fottowlng that we were taken to another larger waiting room with one other person and asked to wait Soon thereafter I was

physician resident at Yale University School of Medicine in the

Department of Psychiatry. AS al
/ 1+" / ,..."

0 )1

work at the

. e /p1ng heal our nations

seen by a homeland security officer who although friendly proceeded to interrogate me regard ing my trip. my occupation, my siblings, and my relationship/closeness to my finest and often most forgotten individuals. Working at the VA a lready

s1blings. He appeared parti<:utar1y interes1ed in my eldest bfother and asked questions regarding his whereabouts, his oceupation, and contact information. I found all o f lends itsetr to a more intel\sfve security check and fingerprinting with

thios tath91' Intrusive, as I have never been subjected to this level of questioning while travelling and the pu.rpose o f which was never explained to me. I le ft without Incident approval th'ough Homeland Security. whk;.h is more than the average

after approximately a 1()..15 minute in terview. The following day I was flying on Southwest (Jan 8 MCO to EWR)as I was returning to the Northeast area for work as I am a citizen. yet I was still subjected to an excessive, atypical level of

resKlent physician within the psychiatry d epartment at Yale Universrty School o f Medicine. I again was unable to obtain my boarding pass ooti.ne, agam the first time I was security at the airport. I feel like I was treated as guilty and as a threat

unable to do so. Furthennore, upon arrlval 10 the airport when I went to obtain my boarding pass at a kiosk, I was pnnted a doa.iment that stated that I proceed to security without basis. given the fevel o f scrutiny I experienced. This level of

and that I would need to obtain my boarding pass at the gate. Again on this d ocument was the label SSSS. Upon reaching the TSA agent. I presented this document and -sc:reening without reason has made me feel targeted and pro filed

my drivers lioense and he called over his superv1sor w'ho noted that I was to undergo an extra security check which would indude powering up my devices, Orte of which simpl y for my rel)gious befiefs and !las caused me and my loved ones

was unchar9ed and thus I had to plu.g Jt In at an outl et in the akport ptlor to proceeding with the search of rny items and petSOn. I spent approx·. 30.40 minutes having each great distress. I betleve this treatment-goes directly against what I

item of my bek>ngings removed and examined. I then was also subjected to a body search, which although the TSA agent was respectful. was ra ther invasive and

believe is valued In our country, where poople aro not defi ned simply

troubling. I was then allowed to proceed to the gate, wtiere I was then g Jven a boarding pass. Upon boarding the plane, the boarding pass I was given halted tile ticketing by their race, religion, socioeconomic background, etc. but by thetr

ag0<1t and she needed the oiiginal document In or(ler to pr~ to allow me on the plane. I arrived to my desbnalion without further lnci<len~

commitment to American society and their desire to be fl\Jitrul

citizens. I, as a Muslim A.merican of African Ametican and Colombian

descent, psychiatry resident, sister, wife. daughter and many more

identities strive to embOt;ly the umversal kteaJs of being a

compassionate and thoughtful person who would simply like to travet

freely as o ther American citizens a re a ble to do_

318/2017 2:31 PM 311212017 11:33 AM

Every time I am boarding a flight from outside of the United States that is destined for the United States, a fter going through normal security, but before being allowed on

CSosed

3/1312017 2: 15 AM

to the plane, I am required to go through seoondary screening, where my bag is searched, I am searched. and I have to tum my electronics on. I am told that I have been

randomly selected. but this happens every single time Ulat 1ny into the USA from outside. My boar(ling pass Ms SSSS ptinted on it. Sometimes, they will scan the pass,

the phone will ring. and they w ill ask me to wait. tn addition to this, I can generally not print boarding passes at the IOosk. and have to go to one o f the check.in desks. This

,__ _ _ _ ___. has n~er lla~£1-~d_when I fly w ithin the USA onlyw~am flying in from outside o f the USA~·---------------------------------------------------------~

TSA000937

(b)(6)

I arrived to Boston w ith my documentation i.n order to ask f0< a TN visa. As the o fficer told me that my scf'lool reports werent appropriate because they were not translated I am now seeking to enter the us again on a visitor s visa with the In Process

in English. I then choose to withdraw my application. At the time. I did oot seek Consular help and wasnt aware of all the consequences of withdrawing an application in permission of Homeland security. Thirteell months have passed since

the situation where t wouk1 have to make my visa demand at my destination. which was located In the united states. Considetlng the facl that I had a few belongings In the the event and I fully blame my fack o f know1edge about the visa

US as well as sports tickets for an event. I tried to enter the US as a visitor and was then denied entry. The agents searched my ektctronic devices and found that I had process and the specific laws surrounding it and specifica[ly the fact

been working on making templates for the wock that I was going to be hired for w ith tile TN visa I had apP'ied on a few days earlier. ' was interrogated regarding these that I could not do wh.at I did for the two or three weeks prior to apply

acti0<1s Needless to say 111a1 this whole process made me extremely nervoos as I never had problems bef0<e and I had been on many visas In the past an<! always

for aIN. What fs mak1ng me ask f0< this penn1ssion is the fact 111at

respected all the requirements and deadlines for everything. I dtd not realize at the time that thJs was going to be an issue as I was in the process of applying for the TN during my time as a student in the US. 1did make a lot of friendships

and had a full offer from an employer and all of this was part of my overall contract that would have started as soon as I got my TN. The result of the very limited

that I would want to be able to go visit a few times a year for a coupte

kl\Owled9e of lhe law regarding the wor1< vtsa, the amoun1 of nervoosness of going through thls process as well as not asking for c0<1sular advices resulted in an issurng of of days. My family also owns a property in FIOricla which we usually

a five yeats ban ftom the border agents.

go to In the winter and during the summer vacation.tam now fully

settled in Quebec City. A:s I have a fulj..time job. own a condo and still

d0in9 part time Sl\ldies here. I do not have Ule intention anymore of

trying to work in the US but I would just want to be able to travel with

the rest of my famHy, go visit my friends in the US for a few days and

be able to transit in US airports if 1travel to another continenl At the
or time, I was not Informed of both the consequences withdr$Wlng a

TN application nor did I know that I could have ask for consular

advices as I never had any tssues regarding an entry in the united

sU>t&S, despite the multiple lypes of visas Ive had and my many

leisure and family trips.

When going through US customs, my wit& and I are labeled as 4S which requires additional screening. We were sent to a S&parat& room for quesuonh~ when we arnved My famlty aM 1have Deen Irving in Tu.rtcey for almost 3 yeafS, so we In Process

in Toronto. When leaving the US we had all of our bags completety searched. We had to tum on all of oor electronics.

understand why we are labeled as a security risk and appreciate our

countries proacCive approach in keeping US ci tizens safe, We would

like to be abte to avoid extra screening in the future thO\lgh. We nave

2 small children and international flights are stressful, itd be nice to

not have to worry about the extra screening.

311412017 7:04 PM 3121/2017 7:55 AM

(Summarized TIF) - > My famity and I have lived in the US for the past 4.5 years after rek>cating from Australia. I was bringing back an over the counter medicine from

In Process

414/201711:08 AM

Australia, Mersyndol, 10< my wife. I spoke wilh the customs offioe< alld he looked concerned and asked If IM tablets conU>ined condeine. I was naive to ll1e fact that they

did, but the fact tha1 I volunteered the Information, something the customs officer told me was a positive, shows that I had no Intent to break any laws. As A CEO and

Cofoonder of my company, UpGvard. I need to travel relatively frequenUy. The fact that I have to go through secondary screening every time I enter the US makes this a

...._~~~~~__, muchm0<ee<!inrutpr~oc"e""s~s.~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

TSA000938

 
 Case 1:17-cv-00548-TSC Document 36 Filed 01/21/19 Page 1 of 3

UNITED STATES DISTRICT COURT FOR THE DISTRICT OF COLUMBIA

)

KNIGHT FIRST AMENDMENT INSTITUTE )

AT COLUMBIA UNIVERSITY,

)

)

Plaintiff, )

)

v.

)

)

DEPARTMENT OF HOMELAND

)

SECURITY, et al.,

)

)

Defendants. )

____________________________________

)

No. 1:17-cv-00548-TSC

DEFENDANTS’ MOTION FOR STAY IN LIGHT OF LAPSE OF APPROPRIATIONS

The United States of America hereby moves for a stay of all proceedings in this case.

1. The appropriation act or acts that had been funding the Department of Justice (DOJ) and

defendants Department of Homeland Security (DHS), U.S. Customs and Border Protection (CBP), and

U.S. Immigration and Customs Enforcement (ICE) expired at the end of the day on December 21, 2018,

and appropriations to DOJ, DHS, CBP, and ICE lapsed. DOJ does not know when funding will be

restored by Congress.

2. Absent an appropriation, DOJ attorneys and employees of DHS, CBP, and ICE assigned

to this case are prohibited from working, even on a voluntary basis, except in very limited

circumstances, including “emergencies involving the safety of human life or the protection of property.”

31 U.S.C. § 1342.

3. The Government therefore requests a stay of all proceedings in this case until Congress

has restored appropriations to DOJ, DHS, CBP, and ICE. If this motion for a stay is granted, the

Government will notify the Court as soon as Congress has appropriated funds for DOJ, DHS, CBP, and

ICE. The Government requests that, at that point, all current deadlines for the parties be extended

commensurate with the duration of the lapse in appropriations.

Case 1:17-cv-00548-TSC Document 36 Filed 01/21/19 Page 2 of 3

4. Opposing counsel advises that plaintiff will take no position on the Government’s motion

for stay.

5. Therefore, although we greatly regret any disruption caused to the Court and plaintiff, the

Government hereby moves for a stay of all proceedings in this case until appropriations to DOJ, DHS,

CBP, and ICE have been restored.

Respectfully submitted,

JOSEPH H. HUNT Assistant Attorney General

ELIZABETH J. SHAPIRO Deputy Director

Dated: January 21, 2019

s/ David M. Glass DAVID M. GLASS, DC Bar 544549 Senior Trial Counsel Department of Justice, Civil Division 1100 L Street, N.W., Room 12020 Washington, D.C. 20530 Tel: (202) 514-4469/Fax: (202) 616-8460 E-mail: david.glass@usdoj.gov Attorneys for Defendants

CERTIFICATE OF SERVICE I certify that I served the within motion and proposed order on all counsel of record by filing them with the Court by means of its ECF system on January 21, 2019.
s/ David M. Glass

2

Case 1:17-cv-00548-TSC Document 36 Filed 01/21/19 Page 3 of 3

UNITED STATES DISTRICT COURT FOR THE DISTRICT OF COLUMBIA

)

KNIGHT FIRST AMENDMENT INSTITUTE )

AT COLUMBIA UNIVERSITY,

)

)

Plaintiff, )

)

v.

)

)

DEPARTMENT OF HOMELAND

)

SECURITY, et al.,

)

)

Defendants. )

____________________________________

)

No. 1:17-cv-00548-TSC

[PROPOSED] ORDER

It is hereby ordered as followed in view of defendants’ motion for stay in light of lapse of

appropriations and good cause having been shown:

1. Defendants’ motion is granted.

2. All proceedings in this case are stayed until Congress restores appropriations to the

Department of Justice, Department of Homeland Security, U.S. Customs and Border Protection, and

U.S. Immigration and Customs Enforcement.

3. All current deadlines in this case are extended commensurate with the duration of the

lapse in appropriations.

Dated:

UNITED STATES DISTRICT JUDGE

 
 Case 1:17-cv-00548-TSC Document 39 Filed 03/22/19 Page 1 of 8

UNITED STATES DISTRICT COURT FOR THE DISTRICT OF COLUMBIA

)

KNIGHT FIRST AMENDMENT INSTITUTE )

AT COLUMBIA UNIVERSITY,

)

)

Plaintiff, )

)

v.

)

)

DEPARTMENT OF HOMELAND

)

SECURITY, et al.,

)

)

Defendants. )

)

No. 1:17-cv-00548-TSC

ELEVENTH JOINT STATUS REPORT

The following events have taken place in this case since the filing on December 10, 2018,

of the Tenth Joint Status Report, ECF No. 34:

1. Defendant U.S. Customs and Border Protection (CBP) took the following actions on

December 21, 2018, with respect to the 106 pages processed by CBP in December 2018 that

were potentially responsive to Items 4 or 5 of the request of plaintiff Knight First Amendment

Institute at Columbia University: produced 77 pages with redactions pursuant to FOIA

Exemptions 6, 7(C) and/or 7(E); withheld two pages in full pursuant to FOIA Exemption 3; and

determined that 27 pages were not responsive to the request.

2. The appropriations act that had funded CBP and defendants Department of Homeland

Security (DHS) and U.S. Immigrations and Customs Enforcement (ICE) expired at the end of the

day on December 21, 2018.

3. DHS, CBP, and ICE moved for a stay of all proceedings in this case on January 21,

2019, in light of the lapse in appropriations. Granting their motion by minute order dated

January 22, 2019, the Court stayed all proceedings in this case until appropriations had been

Case 1:17-cv-00548-TSC Document 39 Filed 03/22/19 Page 2 of 8
restored; extended “all current deadlines in this case . . . commensurate with the duration of the lapse in appropriations”; and directed DHS, CBP, and ICE to “file a notice advising the Court within 14 days after appropriations are restored.”
4. Congress enacted the Further Additional Continuing Appropriations Act, 2019, H.J. Res. 28, on January 25, 2019. Ending a lapse in appropriations that had lasted for 35 days, the Act restored appropriations to DHS, CBP, and ICE through February 15, 2019. See Act § 101(1).
5. DHS, CBP, and ICE advised the Court of the restoration of appropriations by notice dated January 30, 2019, ECF No. 37, and advised the Court by the same notice that the extension by 35 days of “all current deadlines in this case” meant that DHS’ next production of records, which otherwise would have been due on December 31, 2018, was now due on February 4, 2019; that the date by which DHS was required to complete its processing of records responsive to Items 1, 4, 5, 6, and 7 of the request, which otherwise would have been February 1, 2019, was now March 8, 2019; that the date by which CBP and ICE were required to complete their processing of the records referred to them by DHS during the period September – November 2018, which otherwise would have been February 8, 2019, was now March 15, 2019; that the eleventh joint status report, which otherwise would have been due on February 15, 2019, was now due on March 22, 2019; that the parties had discussed these revised deadlines by exchange of emails; and that plaintiff had advised defendants of its concurrence in the revised deadlines by email dated January 30, 2019.
6. The 36 pages referred to ICE by DHS during the period September – November 2018, were produced to plaintiff by ICE on February 6, 2019, with redactions pursuant to FOIA Exemption 7(E).
2

Case 1:17-cv-00548-TSC Document 39 Filed 03/22/19 Page 3 of 8
7. Plaintiff inquired by email dated February 11, 2019, about “the status of the DHS production due by February 4, which we have not yet received.”
8. DHS advised plaintiff by email of its undersigned counsel dated February 12, 2019, that it did not make a production on February 4, 2019. It further advised plaintiff that the actions it had taken on November 30, 2018, with respect to the pages it had processed in November 2018, see ECF No. 34 at 2, marked the completion of its processing of records in this case, except records of the DHS Office for Civil Rights and Civil Liberties (CRCL) responsive to Item 5 of the request; that its search for those records had not yet been completed; and that it continued to anticipate completing its processing of those records by March 8, 2019, the deadline for doing so. See ECF No. 37 at 1.
CBP advised plaintiff by the same email that the actions it had taken on December 21, 2018, with respect to the pages potentially responsive to Items 4 or 5 of the request marked the completion of its processing of records in this case, except its processing of records marked for referral by DHS during the period September – November 2018.
9. Plaintiff requested clarification of the above email by email dated February 12, 2019. Responding by email of its undersigned counsel dated February 13, 2019, DHS advised plaintiff that all remaining records of DHS responsive to Items 1, 4, 6, and 7 of the request were produced to plaintiff by letter of Bradley E. White of DHS dated November 30, 2018, or were addressed in that letter; that the sole records of DHS that still needed to be processed in this case, other than the records that DHS had referred to CBP, were the CRCL records responsive to Item 5 of the request; and that DHS continued to anticipate that it would be able to finish processing the CRCL records by March 8, 2019.
3

Case 1:17-cv-00548-TSC Document 39 Filed 03/22/19 Page 4 of 8
10. DHS advised plaintiff by email of its undersigned counsel dated March 8, 2019, that DHS would not be making a production that day, in part because the DHS Privacy Office was continuing to have difficulties loading the CRCL records into its processing system, and that plaintiff would be kept posted.
11. CBP took the following action on March 15, 2019, with respect to the 679 pages of records referred to it by DHS during the period September – November 2018: produced 282 pages with redactions pursuant to FOIA Exemptions 5, 6, 7(C), and/or 7(E); withheld 311 pages in full pursuant to FOIA Exemptions 5, 6, 7(C), and/or 7(E); and advised plaintiff that 86 pages remained to be processed because DHS did not provide CBP with information necessary for their identification until March 14, 2019.
12. Plaintiff asked by email dated March 20, 2019, how soon it could expect to receive the 86 pages referred to above and whether CBP’s production of those pages would fulfill DHS’ production obligation in this case. CBP advised plaintiff by email of its undersigned counsel dated March 20 that it was working to produce the 86 pages “as soon as possible, hopefully by Friday” and that the 86 pages were the last material that CBP needed to process in the case.
13. Seeking clarification by email dated March 20, plaintiff asked whether the 86 pages “contained the DHS CRCL documents we expected to receive by March 8 . . . [s]uch that they [would] satisfy DHS’s remaining production obligations.”
14. Responding by email of its undersigned counsel dated March 20, DHS advised plaintiff that “[t]he material that DHS referred to CBP did not include any of the CRCL records.” The DHS Privacy Office (PRIV) advised plaintiff by the same email that “the CRCL Compliance Branch has a demonstration scheduled for tomorrow afternoon at which the contractor supporting the Branch’s complaints database will show the Branch’s personnel how to download
4

Case 1:17-cv-00548-TSC Document 39 Filed 03/22/19 Page 5 of 8
all at once the records responsive to Item 5” and that “PRIV is hopeful that the Branch’s personnel will be able run the program/script after the demonstration takes place and thereby extract all of the records responsive to Item 5 that will need to be processed.”
15. Plaintiff advised DHS of the following by email dated March 21, 2019: “Following today’s demonstration, we would expect DHS to be in a position to provide a date by which they will complete the CRCL production, and we would like to include that date in the JSR [joint status report] to be filed tomorrow.” Responding by email of its undersigned counsel dated March 22, 2019, DHS said that it was “not in a position to provide a date today by which it will complete the CRCL production.” Explaining why, it said:
A demonstration was conducted for CRCL yesterday of a new function being developed to specifically assist with extracting complaint files from their database. The new function is not ready to go live as of today, but will enter the test phase on Monday, March 25. CRCL does not have a date certain when this function will be ready, but the development is proceeding at an expedited pace and CRCL is hopeful that it will go live the following week. Once the test phase has been completed and the function is operational, the downloading of the records will be the first priority. Responding by email dated March 22, 2019, plaintiff said: “Given that DHS expects the ‘new function’ to go live the first week of April, we ask that DHS provide us with a status update and anticipated production date by April 5, 2019 (nearly a month after the March 8 production deadline).” DHS agreed to do so by email dated March 22. 16. CBP took the following action on March 22, 2019, with respect to the remaining 86 pages of records referred to it by DHS: produced 84 pages with redactions pursuant to FOIA Exemptions 5, 6, 7(C), and/or 7(E); and withheld two pages in full pursuant to FOIA Exemptions 5, 6, 7(C), and/or 7(E).
5

Case 1:17-cv-00548-TSC Document 39 Filed 03/22/19 Page 6 of 8

Dated: March 22, 2019

Respectfully submitted,
By: s/ Matthew S. Hellman (by email authorization) Matthew S. Hellman, DC Bar 484132 Michael E. Stewart, DC Bar 144926 JENNER & BLOCK LLP 1099 New York Avenue, N.W., Suite 900 Washington, D.C. 20001 Tel: (202) 639-6072/Fax (202) 639-6066 Email: mhellman@jenner.com
Susan J. Kohlmann, Pro Hac Vice JENNER & BLOCK LLP 919 Third Avenue New York, New York 10022 Tel: (212) 891-1600/Fax (212) 891-1699
Jameel Jaffer, D.D.C. Bar MI0067 Katherine Fallow, Pro Hac Vice Alex Abdo, Pro Hac Vice Caroline M. DeCell, Pro Hac Vice Daniela Nogueira, Pro Hac Vice KNIGHT FIRST AMENDMENT INSTITUTE AT COLUMBIA UNIVERSITY 475 Riverside Drive, Suite 302 New York, New York 10115 Tel: (646) 745-8500 Attorneys for Plaintiff
JOSEPH H. HUNT Assistant Attorney General
ELIZABETH J. SHAPIRO Deputy Director
s/ David M. Glass DAVID M. GLASS, DC Bar 544549 Senior Trial Counsel Department of Justice, Civil Division 1100 L Street, N.W., Room 12020 Washington, D.C. 20530 Tel: (202) 514-4469/Fax: (202) 616-8460 E-mail: david.glass@usdoj.gov Attorneys for Defendants
6

Case 1:17-cv-00548-TSC Document 39 Filed 03/22/19 Page 7 of 8 CERTIFICATE OF SERVICE
I hereby certify that I served the within report on all counsel of record by filing it with the Court by means of its ECF system on March 22, 2019.
s/ David M. Glass
7

Case 1:17-cv-00548-TSC Document 39 Filed 03/22/19 Page 8 of 8

UNITED STATES DISTRICT COURT FOR THE DISTRICT OF COLUMBIA

)

KNIGHT FIRST AMENDMENT INSTITUTE )

AT COLUMBIA UNIVERSITY,

)

)

Plaintiff, )

)

v.

)

)

DEPARTMENT OF HOMELAND

)

SECURITY, et al.,

)

)

Defendants. )

____________________________________

)

No. 1:17-cv-00548-TSC

[PROPOSED] ORDER

It is hereby ordered in view of the joint status report filed on March 22, 2019, that the

parties file another joint status report on or before May 21, 2019.

Dated:

UNITED STATES DISTRICT JUDGE

 
 Case 1:17-cv-00548-TSC Document 40 Filed 05/21/19 Page 1 of 6

UNITED STATES DISTRICT COURT FOR THE DISTRICT OF COLUMBIA

)

KNIGHT FIRST AMENDMENT INSTITUTE )

AT COLUMBIA UNIVERSITY,

)

)

Plaintiff, )

)

v.

)

)

DEPARTMENT OF HOMELAND

)

SECURITY, et al.,

)

)

Defendants. )

)

No. 1:17-cv-00548-TSC

TWELFTH JOINT STATUS REPORT

The following events have taken place in this case since the filing on March 22, 2019, of

the Eleventh Joint Status Report, ECF No. 39:

1. Defendant Department of Homeland Security (DHS) advised plaintiff Knight First

Amendment Institute at Columbia University by email of its undersigned counsel dated April 5,

2019, of the efforts that the Compliance Branch of the DHS Office for Civil Rights and Civil

Liberties was continuing to make to download and save the complaints and associated records

responsive to Item 5 of the request so that those materials could be uploaded by the DHS Privacy

Office to FOIAXpress, which is used by the Privacy Office to process records.

2. DHS advised plaintiff by email of its undersigned counsel dated April 12, 2019, that

the Compliance Branch had completed extracting all of the complaints and associated records

responsive to Item 5; that all of those materials had been uploaded to FOIAXpress except the

audio file discussed below; that the amount of potentially-responsive material that had been

uploaded to FOIAXpress came to approximately 3,900 pages; that, because of the processing

deadline that DHS was unable to meet earlier in this case, the Privacy Office had been able to

Case 1:17-cv-00548-TSC Document 40 Filed 05/21/19 Page 2 of 6
obtain FOIA analysts from outside the litigation team to help process this material; that the Privacy Office therefore hoped to be able to finish its work on the material by May 10; but that the Privacy Office also anticipated that the material would include records that originated with other DHS components and that it would need either to refer those records to the FOIA offices of those components for processing or consult with those offices about the records before it could process them itself.
DHS also advised plaintiff that one of the records that the Compliance Branch had extracted was an audio file that contained the voices of officers of defendant U.S. Customs and Border Protection (CBP) and members of the public; that the Privacy Office did not have the technological capability to redact audio or video files; but that the Privacy Office had listened to the file and intended to withhold it in full under FOIA Exemptions 6 and 7(C).
3. Plaintiff asked DHS by email dated May 6, 2019, whether it could “expect to receive a production on May 10 consisting of all records that [had] not been referred to other agencies” and whether it could also receive “an overview of the records that [had been] referred to other agencies, including the total number of pages referred to each agency and the date by which those records [would] be produced.” Plaintiff asked by separate email whether a transcript of the audio file would contain any segregable non-exempt information and said that it would like to explore ways in which any such information could be produced if the answer was “yes.”
4. DHS advised plaintiff by email of its undersigned counsel dated May 8, 2019, that it expected to make a release on May 10 covering all records responsive to Item 5 other than those referred for processing to components of DHS other than DHS Headquarters; that it would advise plaintiff on May 10 of the total number of pages referred to each component for processing; that it anticipated that most of the referrals, if not all of them, would be referrals to
2

Case 1:17-cv-00548-TSC Document 40 Filed 05/21/19 Page 3 of 6
CBP or to defendant U.S. Immigrations and Customs Enforcement (ICE); and that CBP and ICE would advise plaintiff how long the processing of any such referrals would be likely to take after they received them. DHS further advised plaintiff that the audio file described in its April 12 email did not contain any segregable non-exempt information.
5. DHS advised plaintiff by letter dated May 10, 2019, that it had processed 3,956 pages since April 5, 2019, and that the disposition of those pages was as follows: 424 were being produced in full; 940 were being produced with redactions pursuant to FOIA Exemptions 5 and/or 6; 41 were being withheld in their entirety pursuant to FOIA Exemption 5; 809 had been determined to be duplicative; and 94 had been determined to be non-responsive to the request. It also advised plaintiff that 649 of the pages were being referred to CBP, 293 were being referred to ICE, 7 were being referred to the Department of Health and Human Services, and 2 were being referred to the Department of State for processing and direct response to plaintiff and that 697 had been sent or were being sent to other agencies for consultation.
6. Plaintiff asked by email dated May 20, 2019, for advice as to the dates by which CBP and ICE would complete processing of the pages referred to them by DHS.
7. Clarifying the advice contained in its letter dated May 10, 2019, DHS advised plaintiff by email of its undersigned counsel dated May 21, 2019, that 1,650 pages, rather than 1,648 pages, had been sent elsewhere for consultation or for processing and direct response to plaintiff and that the disposition of these pages was as follows: 39 pages were sent to the DHS Office of Inspector General for consultation or for processing and direct response to plaintiff by letter dated May 16, 2019, and 1,285 pages were referred to CBP, 317 were referred to ICE, 7 were referred to the Department of Health and Human Services (HHS), and 2 were referred to the Department of State for processing and direct response to plaintiff by letters dated May 16, 2019.
3

Case 1:17-cv-00548-TSC Document 40 Filed 05/21/19 Page 4 of 6
ICE advised plaintiff by the same email that it hoped to complete the processing of the
317 pages referred to it by DHS by June 10, 2019. CBP advised that it was reviewing the 1,285
pages referred to it by DHS for the purpose of determining how long it would take to process
them and would give plaintiff an estimated date of completion by May 31, 2019.
8. HHS produced the 7 pages referred to it by DHS with redactions pursuant to FOIA
Exemption 6 on May 21, 2019.
Respectfully submitted,
By: s/ Matthew S. Hellman (by email authorization) Matthew S. Hellman, DC Bar 484132 Michael E. Stewart, DC Bar 144926 JENNER & BLOCK LLP 1099 New York Avenue, N.W., Suite 900 Washington, D.C. 20001 Tel: (202) 639-6072/Fax (202) 639-6066 Email: mhellman@jenner.com
Susan J. Kohlmann, Pro Hac Vice JENNER & BLOCK LLP 919 Third Avenue New York, New York 10022 Tel: (212) 891-1600/Fax (212) 891-1699
Jameel Jaffer, D.D.C. Bar MI0067 Katherine Fallow, Pro Hac Vice Alex Abdo, Pro Hac Vice Caroline M. DeCell, Pro Hac Vice Daniela Nogueira, Pro Hac Vice KNIGHT FIRST AMENDMENT INSTITUTE AT COLUMBIA UNIVERSITY 475 Riverside Drive, Suite 302 New York, New York 10115 Tel: (646) 745-8500 Attorneys for Plaintiff
JOSEPH H. HUNT Assistant Attorney General
4

Case 1:17-cv-00548-TSC Document 40 Filed 05/21/19 Page 5 of 6

Dated: May 21, 2019

ELIZABETH J. SHAPIRO Deputy Director
s/ David M. Glass DAVID M. GLASS, DC Bar 544549 Senior Trial Counsel Department of Justice, Civil Division 1100 L Street, N.W., Room 12020 Washington, D.C. 20530 Tel: (202) 514-4469/Fax: (202) 616-8460 E-mail: david.glass@usdoj.gov Attorneys for Defendants

CERTIFICATE OF SERVICE I hereby certify that I served the within report on all counsel of record by filing it with the Court by means of its ECF system on May 21, 2019.
s/ David M. Glass

5

Case 1:17-cv-00548-TSC Document 40 Filed 05/21/19 Page 6 of 6

UNITED STATES DISTRICT COURT FOR THE DISTRICT OF COLUMBIA

)

KNIGHT FIRST AMENDMENT INSTITUTE )

AT COLUMBIA UNIVERSITY,

)

)

Plaintiff, )

)

v.

)

)

DEPARTMENT OF HOMELAND

)

SECURITY, et al.,

)

)

Defendants. )

____________________________________

)

No. 1:17-cv-00548-TSC

[PROPOSED] ORDER

It is hereby ordered in view of the joint status report filed on May 21, 2019, that the

parties file another joint status report on or before July 22, 2019.

Dated:

UNITED STATES DISTRICT JUDGE

 
 Case 1:17-cv-00548-TSC Document 41 Filed 07/22/19 Page 1 of 4

UNITED STATES DISTRICT COURT FOR THE DISTRICT OF COLUMBIA

)

KNIGHT FIRST AMENDMENT INSTITUTE )

AT COLUMBIA UNIVERSITY,

)

)

Plaintiff, )

)

v.

)

)

DEPARTMENT OF HOMELAND

)

SECURITY, et al.,

)

)

Defendants. )

)

No. 1:17-cv-00548-TSC

THIRTEENTH JOINT STATUS REPORT

The following events have taken place in this case since the filing on May 21, 2019, of

the Twelfth Joint Status Report, ECF No. 40:

1. The Office of Inspector General of defendant Department of Homeland Security

(DHS) took the following actions on May 28, 2019, with respect to the 39 pages referred to it by

DHS by letter dated May 16, 2019, see ECF No. 40 at 3: produced 13 pages in full to plaintiff

Knight First Amendment Institute at Columbia University and produced 26 pages with

redactions pursuant to FOIA Exemptions 6 and/or 7(C).

2. Defendant U.S. Customs and Border Protection (CBP) advised plaintiff by email of its

undersigned counsel dated May 31, 2019 that it anticipated completing its processing of the

1,285 pages referred to it by DHS, see ECF No. 40 at 3, by August 31, 2019.

3. Defendant U.S. Immigration and Customs Enforcement (ICE) advised plaintiff by

email of its undersigned counsel dated June 7, 2019, that it would take longer than anticipated to

process the 317 pages referred to it by DHS, see ECF No. 40 at 3, because certain of the pages

contained proposed redactions that could not be accommodated without adjustment by ICE’s

Case 1:17-cv-00548-TSC Document 41 Filed 07/22/19 Page 2 of 4
processing software and because the individual overseeing the processing of the pages would be out of the office during the period June 13-21, 2019. ICE therefore advised plaintiff that it expected to finish processing the 317 pages by July 8, 2019.
4. ICE took the following actions on July 1, 2019, with respect to the 317 pages: produced 76 pages with redactions pursuant to FOIA Exemptions 5, 6, 7(A), 7(C), and/or 7(E) and determined that 241 pages were duplicative or were non-responsive to plaintiff’s request.
5. Plaintiff advised CBP by email dated July 16, 2019, that it expected CBP to complete by August 15, 2019, its production of the pages referred to it by DHS in view of the provision of the order dated October 15, 2018, ECF No. 33, “order[ing] CBP to process responsive records at a rate of 500 pages per month.”
6. CBP advised plaintiff by email of its undersigned counsel dated July 17, 2019, that it would do its best to complete its processing of the pages referred to it by DHS by August 15, 2019, and that it anticipated an interim production.
Respectfully submitted, By: s/ Matthew S. Hellman (by email authorization) Matthew S. Hellman, DC Bar 484132 Michael E. Stewart, DC Bar 144926 JENNER & BLOCK LLP 1099 New York Avenue, N.W., Suite 900 Washington, D.C. 20001 Tel: (202) 639-6072/Fax (202) 639-6066 Email: mhellman@jenner.com Susan J. Kohlmann, Pro Hac Vice JENNER & BLOCK LLP 919 Third Avenue New York, New York 10022 Tel: (212) 891-1600/Fax (212) 891-1699
2

Case 1:17-cv-00548-TSC Document 41 Filed 07/22/19 Page 3 of 4

Jameel Jaffer, D.D.C. Bar MI0067 Katherine Fallow, Pro Hac Vice Alex Abdo, Pro Hac Vice Caroline M. DeCell, Pro Hac Vice Daniela Nogueira, Pro Hac Vice KNIGHT FIRST AMENDMENT INSTITUTE AT COLUMBIA UNIVERSITY 475 Riverside Drive, Suite 302 New York, New York 10115 Tel: (646) 745-8500 Attorneys for Plaintiff

Dated: July 22, 2019

JOSEPH H. HUNT Assistant Attorney General
ELIZABETH J. SHAPIRO Deputy Director
s/ David M. Glass DAVID M. GLASS, DC Bar 544549 Senior Trial Counsel Department of Justice, Civil Division 1100 L Street, N.W., Room 12020 Washington, D.C. 20530 Tel: (202) 514-4469/Fax: (202) 616-8460 E-mail: david.glass@usdoj.gov Attorneys for Defendants

CERTIFICATE OF SERVICE I hereby certify that I served the within report on all counsel of record by filing it with the Court by means of its ECF system on July 22, 2019.
s/ David M. Glass

3

Case 1:17-cv-00548-TSC Document 41 Filed 07/22/19 Page 4 of 4

UNITED STATES DISTRICT COURT FOR THE DISTRICT OF COLUMBIA

)

KNIGHT FIRST AMENDMENT INSTITUTE )

AT COLUMBIA UNIVERSITY,

)

)

Plaintiff, )

)

v.

)

)

DEPARTMENT OF HOMELAND

)

SECURITY, et al.,

)

)

Defendants. )

____________________________________

)

No. 1:17-cv-00548-TSC

[PROPOSED] ORDER

It is hereby ordered in view of the joint status report filed on July 22, 2019, that the

parties file another joint status report on or before September 20, 2019.

Dated:

UNITED STATES DISTRICT JUDGE

 
 Case 1:17-cv-00548-TSC Document 43 Filed 09/20/19 Page 1 of 5

UNITED STATES DISTRICT COURT FOR THE DISTRICT OF COLUMBIA

)

KNIGHT FIRST AMENDMENT INSTITUTE )

AT COLUMBIA UNIVERSITY,

)

)

Plaintiff, )

)

v.

)

)

DEPARTMENT OF HOMELAND

)

SECURITY, et al.,

)

)

Defendants. )

)

No. 1:17-cv-00548-TSC

FOURTEENTH JOINT STATUS REPORT

The following events have taken place in this case since the filing on July 22, 2019, of

the Thirteenth Joint Status Report, ECF No. 41:

1. Defendant U.S. Customs and Border Protection (CBP) took the following actions on

August 2, 2019, with respect to the 1,285 pages referred to it by defendant Department of

Homeland Security (DHS), see ECF No. 40 at 3: withheld 174 pages in their entirety pursuant to

FOIA Exemptions 3, 5, 6, 7(C) and/or 7(E); produced 84 pages with redactions pursuant to

Exemptions 3, 5, 6, 7(C) and/or 7(E); advised plaintiff Knight First Amendment Institute at

Columbia University of its referral of 164 pages to defendant U.S. Immigration and Customs

Enforcement (ICE) for processing and direct response to plaintiff; advised plaintiff of its

determination that 348 pages were not responsive to plaintiff’s request; and advised plaintiff of

its continuing efforts to process the remaining 515 pages.

2. CBP took the following actions on August 30, 2019, with respect to the remaining 515

pages referred to it by DHS: withheld 5 pages in their entirety pursuant to FOIA Exemptions 3,

5, 6, 7(C) and/or 7(E); produced 30 pages with redactions pursuant to Exemptions 3, 5, 6, 7(C)

Case 1:17-cv-00548-TSC Document 43 Filed 09/20/19 Page 2 of 5
and/or 7(E); advised plaintiff of its referral of 20 pages to the Transportation Security Administration (TSA) for processing and direct response to plaintiff; and advised plaintiff of its determination that 10 pages were duplicates, 4 pages were blank, and 446 pages were not responsive to plaintiff’s request.
3. Plaintiff asked defendants by email dated September 18, 2019, to “confirm that the agencies have now completed all outstanding productions.” Plaintiff also proposed that the parties establish “a schedule for summary judgment briefing, as we anticipate challenging certain of the agencies’ redactions.”
4. Responding by email of their undersigned counsel dated September 19, 2019, defendants said that all processing of records was complete in this case except for the 164 pages referred by CBP to ICE, the 20 pages referred by CBP to TSA, and two pages referred by DHS to the State Department (State), see ECF No. 40 at 3. Defendants stated that “ICE anticipates completing its work” on the pages referred by CBP “by October 1,” provided information about the status of the pages referred to TSA and State, and asked plaintiff how it wished to proceed.
Defendants also said the Government often filed motions for summary judgment in FOIA cases that ended up being far broader than they needed to be because they addressed issues that the requester did not contest and that courts in this district had responded by adopting the practice of directing the parties in FOIA cases to try to narrow the issues in dispute before the Government filed its motion for summary judgment. Defendants attached the order dated November 8, 2018, ECF No. 51, in James Madison Project v. Department of Justice, No. 1:17cv-00144-APM (D.D.C.), as an example. Defendants therefore recommended that plaintiff advise them at its earliest convenience “which of the agencies’ redactions it proposes to
2

Case 1:17-cv-00548-TSC Document 43 Filed 09/20/19 Page 3 of 5
challenge, along with any other matters in dispute” and suggested that the parties then establish a summary-judgment briefing schedule to address those matters.
5. TSA took the following actions on September 19, 2019, with respect to the 20 pages referred to it by CBP: produced 12 pages with redactions pursuant to FOIA Exemptions 3 and/or 6; referred two pages back to CBP; and advised plaintiff that six pages were duplicates.
6. Defendants advised plaintiff by email of their undersigned counsel dated September 20, 2019, that State had referred back to DHS the two pages referred to it by DHS and that DHS had determined on further review that the pages were not responsive to plaintiff’s request. Defendants also agreed to plaintiff’s proposal, made the previous day, that the parties meet and confer the week after October 1, 2019, the date by which ICE anticipated completing its work on the pages referred to it by CBP, to discuss “the scope of [plaintiff’s] anticipated challenges.”
Respectfully submitted, By: s/ Matthew S. Hellman (by email authorization) Matthew S. Hellman, DC Bar 484132 Michael E. Stewart, DC Bar 144926 JENNER & BLOCK LLP 1099 New York Avenue, N.W., Suite 900 Washington, D.C. 20001 Tel: (202) 639-6072/Fax (202) 639-6066 Email: mhellman@jenner.com Susan J. Kohlmann, Pro Hac Vice JENNER & BLOCK LLP 919 Third Avenue New York, New York 10022 Tel: (212) 891-1600/Fax (212) 891-1699
3

Case 1:17-cv-00548-TSC Document 43 Filed 09/20/19 Page 4 of 5

Jameel Jaffer, D.D.C. Bar MI0067 Katherine Fallow, Pro Hac Vice Alex Abdo, Pro Hac Vice Caroline M. DeCell, Pro Hac Vice KNIGHT FIRST AMENDMENT INSTITUTE AT COLUMBIA UNIVERSITY 475 Riverside Drive, Suite 302 New York, New York 10115 Tel: (646) 745-8500 Attorneys for Plaintiff

Dated: September 20, 2019

JOSEPH H. HUNT Assistant Attorney General
ELIZABETH J. SHAPIRO Deputy Director
s/ David M. Glass DAVID M. GLASS, DC Bar 544549 Senior Trial Counsel Department of Justice, Civil Division 1100 L Street, N.W., Room 12020 Washington, D.C. 20530 Tel: (202) 514-4469/Fax: (202) 616-8460 E-mail: david.glass@usdoj.gov Attorneys for Defendants

CERTIFICATE OF SERVICE I hereby certify that I served the within report on all counsel of record by filing it with the Court by means of its ECF system on September 20, 2019.
s/ David M. Glass

4

Case 1:17-cv-00548-TSC Document 43 Filed 09/20/19 Page 5 of 5

UNITED STATES DISTRICT COURT FOR THE DISTRICT OF COLUMBIA

)

KNIGHT FIRST AMENDMENT INSTITUTE )

AT COLUMBIA UNIVERSITY,

)

)

Plaintiff, )

)

v.

)

)

DEPARTMENT OF HOMELAND

)

SECURITY, et al.,

)

)

Defendants. )

____________________________________

)

No. 1:17-cv-00548-TSC

[PROPOSED] ORDER

It is hereby ordered in view of the joint status report filed on September 20, 2019, that the

parties file another joint status report upon reaching agreement on a proposed briefing schedule

for cross motions for summary judgment but not later than November 21, 2019.

Dated:

UNITED STATES DISTRICT JUDGE

 
 Case 1:17-cv-00548-TSC Document 44 Filed 11/21/19 Page 1 of 5

UNITED STATES DISTRICT COURT FOR THE DISTRICT OF COLUMBIA

)

KNIGHT FIRST AMENDMENT INSTITUTE )

AT COLUMBIA UNIVERSITY,

)

)

Plaintiff, )

)

v.

)

)

DEPARTMENT OF HOMELAND

)

SECURITY, et al.,

)

)

Defendants. )

)

No. 1:17-cv-00548-TSC

FIFTEENTH JOINT STATUS REPORT

The following events have taken place in this case since the filing on September 20,

2019, of the Fourteenth Joint Status Report, ECF No. 43:

1. Defendant U.S. Customs and Border Protection (CBP) produced the two pages

referred back to it by the Transportation Security Administration, see ECF No. 43 at 3, to

plaintiff Knight First Amendment Institute at Columbia University on September 23, 2019, with

redactions pursuant to FOIA Exemptions 5, 6, 7(C) and/or 7(E).

2. Defendant U.S. Immigration and Customs Enforcement (ICE) produced the 164 pages

referred to it by CBP, see ECF No. 43 at 1, to plaintiff on October 4, 2019, with redactions

pursuant to FOIA Exemptions 5, 6, 7(A), 7(C), and/or 7(E).

3. Memorializing a conversation that had taken place earlier that day, defendants’

undersigned counsel said the following in an email to plaintiff’s counsel dated October 25, 2019:

You or one of your colleagues . . . advised me that the issues that plaintiff intends to contest on summary judgment are the validity of CBP’s withholdings under FOIA Exemptions 5, 6, 7(C), and 7(E); the validity of DHS’ withholdings under FOIA Exemptions 3, 5, 6, 7(C), and 7(E); the validity of ICE’s withholdings under FOIA Exemptions 5, 6, 7(A), 7(C), and 7(E); and the validity

Case 1:17-cv-00548-TSC Document 44 Filed 11/21/19 Page 2 of 5
of TSA’s withholdings under FOIA Exemption 3. You also advised me that plaintiff does not intend to challenge any withholdings of HHS or the State Department . . . .
I asked you whether plaintiff intended to argue that any record from which material had been withheld pursuant to FOIA Exemption 7(A), 7(C), or 7(E) was not “compiled for law enforcement purposes,” see 5 U.S.C. § 552(b)(7). You said that plaintiff would consider that issue and get back to me.
Please let me know if you have any additions or corrections to this description of our conversation. Also, please let me know if plaintiff intends to challenge any of the withholdings of DHS-OIG, see ECF No. 41 at 1. 4. Plaintiff’s counsel advised defendants’ undersigned counsel by email dated October 25, 2019, that “[y]our summary of our anticipated challenges to agency withholdings is accurate.” She also said that, “[w]ith respect to DHS-OIG (which we had categorized under DHS), we anticipate challenging the validity of withholdings under FOIA Exemptions 6, 7(C), and 7(E).” 5. Plaintiff’s counsel advised defendants’ undersigned counsel by email dated November 1, 2019, that plaintiff did not intend to argue that the records from which withholdings under Exemption 7 had been made “were not compiled for ‘law enforcement purposes’” except in the case of “CRCL documents.”
6. On November 15, 2019, Plaintiff’s counsel proposed the following briefing schedule for the parties’ cross motions for summary judgment: (1) the defendants’ motion for summary judgment would be due by January 31, 2020; (2) the plaintiff’s cross-motion for summary judgment and opposition to the defendants’ motion would be due by March 2, 2020; (3) the defendants’ reply to the plaintiff’s opposition and opposition to the plaintiff’s cross-motion would be due by April 1, 2020; and (4) the plaintiff’s reply to the defendants’ opposition would be due by May 1, 2020.
2

Case 1:17-cv-00548-TSC Document 44 Filed 11/21/19 Page 3 of 5
7. Defendants’ undersigned counsel agreed to the above schedule by email dated
November 15, 2019, and proposed that “both sides ask the court to adopt it.” Plaintiff’s counsel
agreed to that proposal by email dated November 18, 2019.
Respectfully submitted,
By: s/ Matthew S. Hellman (by email authorization) Matthew S. Hellman, DC Bar 484132 Michael E. Stewart, DC Bar 144926 JENNER & BLOCK LLP 1099 New York Avenue, N.W., Suite 900 Washington, D.C. 20001 Tel: (202) 639-6072/Fax (202) 639-6066 Email: mhellman@jenner.com
Susan J. Kohlmann, Pro Hac Vice JENNER & BLOCK LLP 919 Third Avenue New York, New York 10022 Tel: (212) 891-1600/Fax (212) 891-1699
Jameel Jaffer, D.D.C. Bar MI0067 Katherine Fallow, Pro Hac Vice Alex Abdo, Pro Hac Vice Caroline M. DeCell, Pro Hac Vice KNIGHT FIRST AMENDMENT INSTITUTE AT COLUMBIA UNIVERSITY 475 Riverside Drive, Suite 302 New York, New York 10115 Tel: (646) 745-8500 Attorneys for Plaintiff
JOSEPH H. HUNT Assistant Attorney General
ELIZABETH J. SHAPIRO Deputy Director
3

Case 1:17-cv-00548-TSC Document 44 Filed 11/21/19 Page 4 of 5

Dated: November 21, 2019

s/ David M. Glass DAVID M. GLASS, DC Bar 544549 Senior Trial Counsel Department of Justice, Civil Division 1100 L Street, N.W., Room 12020 Washington, D.C. 20530 Tel: (202) 514-4469/Fax: (202) 616-8460 E-mail: david.glass@usdoj.gov Attorneys for Defendants

CERTIFICATE OF SERVICE I hereby certify that I served the within report on all counsel of record by filing it with the Court by means of its ECF system on November 21, 2019.
s/ David M. Glass

4

Case 1:17-cv-00548-TSC Document 44 Filed 11/21/19 Page 5 of 5

UNITED STATES DISTRICT COURT FOR THE DISTRICT OF COLUMBIA

)

KNIGHT FIRST AMENDMENT INSTITUTE )

AT COLUMBIA UNIVERSITY,

)

)

Plaintiff, )

)

v.

)

)

DEPARTMENT OF HOMELAND

)

SECURITY, et al.,

)

)

Defendants. )

____________________________________

)

No. 1:17-cv-00548-TSC

[PROPOSED] SCHEDULING ORDER

It is hereby ordered in view of the joint status report filed on November 21, 2019, that the

parties file their cross-motions for summary judgment in accordance with the following briefing

schedule:

• By January 31, 2020, the defendants shall serve their motion for summary judgment;

• By March 2, 2020, the plaintiff shall serve its cross-motion for summary judgment and

opposition to the defendants’ motion;

• By April 1, 2020, the defendants shall serve their reply to the plaintiff’s opposition and

their opposition to the plaintiff’s cross-motion; and

• By May 1, 2020, the plaintiff shall serve its reply to the defendants’ opposition.

Dated:

UNITED STATES DISTRICT JUDGE

 
 STAYED,TYPE I−FOIA
U.S. District Court District of Columbia (Washington, DC) CIVIL DOCKET FOR CASE #: 1:17−cv−00548−TSC

KNIGHT FIRST AMENDMENT INSTITUTE AT COLUMBIA Date Filed: 03/27/2017

UNIVERSITY v. UNITED STATES DEPARTMENT OF

Jury Demand: None

HOMELAND SECURITY et al

Nature of Suit: 895 Freedom of

Assigned to: Judge Tanya S. Chutkan

Information Act

Case: 1:17−cv−00813−TSC

Jurisdiction: U.S. Government Defendant

Cause: 05:552 Freedom of Information Act

Plaintiff

KNIGHT FIRST AMENDMENT INSTITUTE AT COLUMBIA UNIVERSITY

represented by Jameel Jaffer KNIGHT FIRST AMENDMENT INSTITUTE AT COLUMBIA UNIVERSITY 475 Riverside Drive Suite 302 New York, NY 10115 (646) 745−8500 Email: jameel.jaffer@knightcolumbia.org LEAD ATTORNEY ATTORNEY TO BE NOTICED

Matthew S. Hellman JENNER & BLOCK LLP 1099 New York Avenue, NW Suite 900 Washington, DC 20001−4412 (202) 639−6861 Fax: (202) 661−4983 Email: mhellman@jenner.com LEAD ATTORNEY ATTORNEY TO BE NOTICED

Alexander Abraham Abdo KNIGHT FIRST AMENDMENT INSTITUTE AT COLUMBIA UNIVERSITY 475 Riverside Drive Suite 302 New York, NY 10115 (646) 745−8500 Email: alex.abdo@knightcolumbia.org PRO HAC VICE ATTORNEY TO BE NOTICED

Caroline M. DeCell KNIGHT FIRST AMENDMENT INSTITUTE AT COLUMBIA UNIVERSITY 475 Riverside Drive Suite 302 New York, NY 10115 (646) 745−8500 Email: carrie.decell@knightcolumbia.org ATTORNEY TO BE NOTICED

Daniela Nogueira KNIGHT FIRST AMENDMENT INSTITUTE AT COLUMBIA UNIVERSITY

475 Riverside Drive Suite 302 New York, NY 10115 (646) 745−8500 Email: daniela.nogueira@knightcolumbia.org TERMINATED: 08/28/2019 PRO HAC VICE
Joshua Harris Rubin JENNER & BLOCK LLP 919 Third Avenue New York, NY 10022 (212) 891−1626 Fax: (212) 909−0886 Email: jrubin@jenner.com TERMINATED: 06/08/2017
Katherine Amy Fallow KNIGHT FIRST AMENDMENT INSTITUTE AT COLUMBIA UNIVERSITY 475 Riverside Drive Suite 302 New York, NY 10115 646−745−8500 Email: Katie.Fallow@knightcolumbia.org PRO HAC VICE ATTORNEY TO BE NOTICED
Michael E. Stewart JENNER & BLOCK LLP 1099 New York Avenue, NW Suite 900 Washington, DC 20001−4412 (202) 637−6329 Fax: (202) 639−6066 Email: MStewart@jenner.com PRO HAC VICE ATTORNEY TO BE NOTICED
Scott B. Wilkens WILEY REIN LLP 1776 K Street, NW Washington, DC 20006 (202) 719−3346 Email: swilkens@wileyrein.com TERMINATED: 01/31/2019
Stephanie Krent KNIGHT FIRST AMENDMENT INSTITUTE AT COLUMBIA UNIVERSITY 475 Riverside Drive Suite 302 New York City, NY 10115 646−745−8500 Email: stephanie.krent@knightcolumbia.org PRO HAC VICE ATTORNEY TO BE NOTICED
Susan J. Kohlmann JENNER & BLOCK LLP 919 Third Avenue New York, NY 10022 (212) 891−1690

Fax: (212) 891−1699 PRO HAC VICE ATTORNEY TO BE NOTICED

V. Defendant UNITED STATES DEPARTMENT OF HOMELAND SECURITY
Defendant UNITED STATES IMMIGRATION AND CUSTOMS ENFORCEMENT
Defendant UNITED STATES CUSTOMS AND BORDER PROTECTION

represented by David Michael Glass U.S. DEPARTMENT OF JUSTICE Civil Division 1100 L Street, NW Room 12020 Washington, DC 20530 (202) 514−4469 Fax: (202) 616−8470 Email: david.glass@usdoj.gov LEAD ATTORNEY ATTORNEY TO BE NOTICED
represented by David Michael Glass (See above for address) LEAD ATTORNEY ATTORNEY TO BE NOTICED
represented by David Michael Glass (See above for address) LEAD ATTORNEY ATTORNEY TO BE NOTICED

Date Filed 03/27/2017
03/27/2017 03/27/2017
03/27/2017
03/27/2017

# Docket Text
1 COMPLAINT against UNITED STATES DEPARTMENT OF HOMELAND SECURITY, UNITED STATES IMMIGRATION AND CUSTOMS ENFORCEMENT ( Filing fee $ 400 receipt number 0090−4889730) filed by KNIGHT FIRST AMENDMENT INSTITUTE AT COLUMBIA UNIVERSITY. (Attachments: # 1 Exhibit A, # 2 Civil Cover Sheet, # 3 Summons, # 4 Summons, # 5 Summons, # 6 Summons)(Hellman, Matthew) (Entered: 03/27/2017)
2 LCvR 7.1 CERTIFICATE OF DISCLOSURE of Corporate Affiliations and Financial Interests by KNIGHT FIRST AMENDMENT INSTITUTE AT COLUMBIA UNIVERSITY (Hellman, Matthew) (Entered: 03/27/2017)
3 MOTION for Leave to Appear Pro Hac Vice :Attorney Name− Susan Kohlmann, :Firm− Jenner & Block LLP, :Address− 919 Third Avenue, New York, NY 10022. Phone No. − 212−891−1690. Fax No. − 212−891−1699 Filing fee $ 100, receipt number 0090−4890070. Fee Status: Fee Paid. by KNIGHT FIRST AMENDMENT INSTITUTE AT COLUMBIA UNIVERSITY (Attachments: # 1 Declaration in Support, # 2 Proposed Order)(Hellman, Matthew) (Entered: 03/27/2017)
4 MOTION for Leave to Appear Pro Hac Vice :Attorney Name− Caroline M. DeCell, :Firm− Jenner & Block LLP, :Address− 919 Third Avenue, New York, NY 10022. Phone No. − 212−891−1694. Fax No. − 212−891−1699 Filing fee $ 100, receipt number 0090−4890091. Fee Status: Fee Paid. by KNIGHT FIRST AMENDMENT INSTITUTE AT COLUMBIA UNIVERSITY (Attachments: # 1 Declaration in Support, # 2 Proposed Order)(Hellman, Matthew) (Entered: 03/27/2017)
5 MOTION for Leave to Appear Pro Hac Vice :Attorney Name− Michael E. Stewart, :Firm− Jenner & Block LLP, :Address− 1099 New York Avenue, NW, Suite 900, Washington, D.C. 20001. Phone No. − 202−637−6329. Fax No. − 202−639−6066 Filing fee $ 100, receipt number 0090−4890116. Fee Status: Fee Paid. by KNIGHT FIRST AMENDMENT INSTITUTE AT COLUMBIA UNIVERSITY (Attachments: #

03/28/2017 03/28/2017 03/28/2017
03/28/2017
04/07/2017 04/18/2017
04/19/2017
04/19/2017 04/20/2017 04/28/2017 05/03/2017 05/03/2017 05/03/2017

1 Declaration in Support, # 2 Proposed Order)(Hellman, Matthew) (Entered: 03/27/2017)
Case Assigned to Judge Tanya S. Chutkan. (sb) (Entered: 03/28/2017)
6 SUMMONS (4) Issued Electronically as to UNITED STATES DEPARTMENT OF HOMELAND SECURITY, UNITED STATES IMMIGRATION AND CUSTOMS ENFORCEMENT, U.S. Attorney and U.S. Attorney General (Attachment: # 1 Consent Form)(sb) (Entered: 03/28/2017)
7 MOTION for Leave to Appear Pro Hac Vice :Attorney Name− Alex Abdo, :Firm− Knight First Amendment Institute at Columbia University, :Address− 535 West 116th Street, 314 Low Library, New York, NY 10027. Phone No. − 2128549600. Fax No. − 2128547997 Filing fee $ 100, receipt number 0090−4891896. Fee Status: Fee Paid. by KNIGHT FIRST AMENDMENT INSTITUTE AT COLUMBIA UNIVERSITY (Attachments: # 1 Declaration, # 2 Text of Proposed Order)(Jaffer, Jameel) (Entered: 03/28/2017)
8 MOTION for Leave to Appear Pro Hac Vice :Attorney Name− Katherine Fallow, :Firm− Knight First Amendment Institute at Columbia University, :Address− 535 West 116th Street, 314 Low Library, New York, NY 10027. Phone No. − 2128549600. Fax No. − 2128547997 Filing fee $ 100, receipt number 0090−4891942. Fee Status: Fee Paid. by KNIGHT FIRST AMENDMENT INSTITUTE AT COLUMBIA UNIVERSITY (Attachments: # 1 Declaration, # 2 Text of Proposed Order)(Jaffer, Jameel) (Entered: 03/28/2017)
9 NOTICE of Appearance by David Michael Glass on behalf of All Defendants (Glass, David) (Entered: 04/07/2017)
MINUTE ORDER: Granting 3 4 [ 5] [ 7] [ 8] Motions for Leave to Appear Pro Hac Vice. Susan Kohlmann, Caroline M. DeCell, Michael E. Stewart, Alexander Abraham Abdo and Katherine Amy Fallow are hereby admitted pro hac vice to appear in this matter on behalf of Plaintiff. Signed by Judge Tanya S. Chutkan on 4/18/17. (DJS) (Entered: 04/18/2017)
10 AMENDED COMPLAINT against UNITED STATES DEPARTMENT OF HOMELAND SECURITY, UNITED STATES IMMIGRATION AND CUSTOMS ENFORCEMENT, UNITED STATES CUSTOMS AND BORDER PROTECTION filed by KNIGHT FIRST AMENDMENT INSTITUTE AT COLUMBIA UNIVERSITY. (Attachments: # 1 Exhibit A, # 2 Summons)(Hellman, Matthew) (Entered: 04/19/2017)
11 NOTICE of Appearance by Joshua Harris Rubin on behalf of KNIGHT FIRST AMENDMENT INSTITUTE AT COLUMBIA UNIVERSITY (Rubin, Joshua) (Entered: 04/19/2017)
12 SUMMONS (1) Issued Electronically as to UNITED STATES CUSTOMS AND BORDER PROTECTION. (Attachments: # 1 Consent Forms)(zrdj) (Entered: 04/20/2017)
MINUTE ORDER: Granting 7 Motion for Leave to Appear Pro Hac Vice. Alexander Abraham Abdo is hereby admitted pro hac vice to appear in this matter on behalf of Plaintiff. Signed by Judge Tanya S. Chutkan on 4/28/17. (DJS) (Entered: 04/28/2017)
13 RETURN OF SERVICE/AFFIDAVIT of Summons and Complaint Executed. UNITED STATES IMMIGRATION AND CUSTOMS ENFORCEMENT served on 4/3/2017 (Hellman, Matthew) (Entered: 05/03/2017)
14 RETURN OF SERVICE/AFFIDAVIT of Summons and Complaint Executed as to the United States Attorney. Date of Service Upon United States Attorney on 4/3/2017. Answer due for ALL FEDERAL DEFENDANTS by 5/3/2017. (Hellman, Matthew) (Entered: 05/03/2017)
15 RETURN OF SERVICE/AFFIDAVIT of Summons and Complaint Executed on United States Attorney General. Date of Service Upon United States Attorney General 04/03/2017. (Hellman, Matthew) (Entered: 05/03/2017)

05/03/2017 05/03/2017 05/03/2017
05/04/2017 05/16/2017
05/18/2017 06/02/2017 06/06/2017 06/08/2017 06/08/2017 06/09/2017 08/03/2017 08/14/2017 08/17/2017

16 RETURN OF SERVICE/AFFIDAVIT of Summons and Complaint Executed. UNITED STATES CUSTOMS AND BORDER PROTECTION served on 4/24/2017 (Hellman, Matthew) (Entered: 05/03/2017)
17 RETURN OF SERVICE/AFFIDAVIT of Summons and Complaint Executed. UNITED STATES DEPARTMENT OF HOMELAND SECURITY served on 4/3/2017 (Hellman, Matthew) (Entered: 05/03/2017)
18 ANSWER to 10 Amended Complaint, by UNITED STATES CUSTOMS AND BORDER PROTECTION, UNITED STATES DEPARTMENT OF HOMELAND SECURITY, UNITED STATES IMMIGRATION AND CUSTOMS ENFORCEMENT. Related document: 10 Amended Complaint, filed by KNIGHT FIRST AMENDMENT INSTITUTE AT COLUMBIA UNIVERSITY. (Attachments: # 1 Ex. List, # 2 Ex. A, # 3 Ex. B, # 4 Ex. C, # 5 Ex. D, # 6 Ex. E, # 7 Ex. F, # 8 Ex. G, # 9 Ex.H, # 10 Ex. I, # 11 Ex. J, # 12 Ex. K)(Glass, David) (Entered: 05/03/2017)
19 NOTICE of Appearance by Scott B. Wilkens on behalf of KNIGHT FIRST AMENDMENT INSTITUTE AT COLUMBIA UNIVERSITY (Wilkens, Scott) (Entered: 05/04/2017)
MINUTE ORDER: Before the Court in this FOIA case are a complaint and an answer. The requirements of LCvR 16.3 and Rule 26(f) of the Federal Rules of Civil procedure appear to be inapplicable. IT IS HEREBY ORDERED that the parties shall meet and confer and propose a schedule for proceeding in this matter. The schedule shall address the status of Plaintiff's FOIA request, the anticipated number of documents responsive to Plaintiff's FOIA request, the anticipated date(s) for release of the documents requested by Plaintiff, whether a motion for an Open America stay is likely in this case, whether a Vaughn index will be required in this case, whether and when either party anticipates filing a dispositive motion, and any other pertinent issues. The parties shall file a joint status report that addresses these issues and that contains a proposed schedule and proposed order not later than 6/6/17. Signed by Judge Tanya S. Chutkan on 5/16/17. (DJS) (Entered: 05/16/2017)
Set/Reset Deadlines: Joint Status Report due by 6/6/2017. (tb) (Entered: 05/18/2017)
20 MOTION to Withdraw as Attorney by KNIGHT FIRST AMENDMENT INSTITUTE AT COLUMBIA UNIVERSITY (Attachments: # 1 Declaration of Joshua H. Rubin, # 2 Text of Proposed Order, # 3 Certificate of Service)(Rubin, Joshua) (Entered: 06/02/2017)
21 Joint STATUS REPORT by UNITED STATES CUSTOMS AND BORDER PROTECTION, UNITED STATES DEPARTMENT OF HOMELAND SECURITY, UNITED STATES IMMIGRATION AND CUSTOMS ENFORCEMENT. (Glass, David) (Entered: 06/06/2017)
MINUTE ORDER: Granting 20 Motion to Withdraw. The Clerk of the Court shall terminate Attorney Joshua Harris Rubin as counsel for the Plaintiff. Signed by Judge Tanya S. Chutkan on 6/8/17. (DJS) (Entered: 06/08/2017)
MINUTE ORD: Having considered the parties' Joint Status report, it is hereby ordered that the parties shall file another Joint Status Report (and proposed order) by 8/14/17. Signed by Judge Tanya S. Chutkan on 6/8/17. (DJS) (Entered: 06/08/2017)
Set/Reset Deadlines: Status Report (and proposed order) due by 8/14/17. (jth) (Entered: 06/09/2017)
22 NOTICE of Change of Address by Caroline M. DeCell (DeCell, Caroline) (Entered: 08/03/2017)
23 Joint STATUS REPORT (Second) by UNITED STATES CUSTOMS AND BORDER PROTECTION, UNITED STATES DEPARTMENT OF HOMELAND SECURITY, UNITED STATES IMMIGRATION AND CUSTOMS ENFORCEMENT. (Glass, David) (Entered: 08/14/2017)
MINUTE ORDER: Having considered the parties' Joint Status Report 23 it is hereby ordered that the parties shall file another joint status report and proposed order by October 16, 2017, and every 45 days thereafter. Signed by Judge Tanya S. Chutkan on 8/17/17. (DJS) (Entered: 08/17/2017)

08/22/2017 10/16/2017 11/30/2017 01/16/2018 01/31/2018 02/09/2018 02/12/2018 02/13/2018 02/21/2018
02/26/2018 02/27/2018 03/04/2018
05/21/2018 05/24/2018

Set/Reset Deadlines: Joint Status Report due by 10/16/2017. (tb) (Entered: 08/22/2017)
24 Joint STATUS REPORT (Third) by UNITED STATES CUSTOMS AND BORDER PROTECTION, UNITED STATES DEPARTMENT OF HOMELAND SECURITY, UNITED STATES IMMIGRATION AND CUSTOMS ENFORCEMENT. (Glass, David) (Entered: 10/16/2017)
25 Joint STATUS REPORT (Fourth) by UNITED STATES CUSTOMS AND BORDER PROTECTION, UNITED STATES DEPARTMENT OF HOMELAND SECURITY, UNITED STATES IMMIGRATION AND CUSTOMS ENFORCEMENT. (Glass, David) (Entered: 11/30/2017)
26 Joint STATUS REPORT (Fifth) by UNITED STATES CUSTOMS AND BORDER PROTECTION, UNITED STATES DEPARTMENT OF HOMELAND SECURITY, UNITED STATES IMMIGRATION AND CUSTOMS ENFORCEMENT. (Glass, David) (Entered: 01/16/2018)
27 NOTICE of Change of Address by Alexander Abraham Abdo (Abdo, Alexander) (Entered: 01/31/2018)
MINUTE ORDER: A status conference is hereby set for 2/16/18 at 10:15 am in Courtroom 9. Signed by Judge Tanya S. Chutkan on 2/9/18. (DJS) (Entered: 02/09/2018)
Set/Reset Hearings: Status Conference set for 2/16/2018 at 10:15 AM in Courtroom 9 before Judge Tanya S. Chutkan. (tb) (Entered: 02/12/2018)
Set/Reset Hearings: Status Conference set for 02/16/18 is now RESCHEDULED to 2/21/2018 at 11:15 AM in Courtroom 9 before Judge Tanya S. Chutkan. (tb) (Entered: 02/13/2018)
Minute Entry: Status Conference held on 2/21/2018 before Judge Tanya S. Chutkan: Parties are ordered to continue to meet and confer regarding the scope of search requests and the format of documents produced. Parties will file a joint status report on 03/02/18 . (Court Reporter Bryan Wayne) (tb) Modified on 2/21/2018 (tb). (Entered: 02/21/2018)
MINUTE ORDER: The parties shall file a joint status report by 5/21/18 along with a proposed order. Signed by Judge Tanya S. Chutkan on 2/26/18. (DJS) (DJS) (Entered: 02/26/2018)
Set/Reset Deadlines: Joint Status Report due by 5/21/2018. (tb) (Entered: 02/27/2018)
28 TRANSCRIPT OF 2/21/18 STATUS HEARING before Judge Tanya S. Chutkan held on February 21, 2018. Page Numbers: 1−13. Date of Issuance: March 4, 2018. Court Reporter: Bryan A. Wayne. Transcripts may be ordered at www.dcd.uscourts.gov. For the first 90 days after this filing date, the transcript may be viewed at the courthouse at a public terminal or purchased from the court reporter referenced above. After 90 days, the transcript may be accessed via PACER. Other transcript formats, (multi−page, condensed, CD or ASCII) may be purchased from the court reporter.NOTICE RE REDACTION OF TRANSCRIPTS: The parties have twenty−one days to file with the court and the court reporter any request to redact personal identifiers from this transcript. If no such requests are filed, the transcript will be made available to the public via PACER without redaction after 90 days. The policy, which includes the five personal identifiers specifically covered, is located on our website at www.dcd.uscourts.gov. Redaction Request due 3/25/2018. Redacted Transcript Deadline set for 4/4/2018. Release of Transcript Restriction set for 6/2/2018.(Wayne, Bryan) (Entered: 03/04/2018)
29 Joint STATUS REPORT (Sixth) by UNITED STATES CUSTOMS AND BORDER PROTECTION, UNITED STATES DEPARTMENT OF HOMELAND SECURITY, UNITED STATES IMMIGRATION AND CUSTOMS ENFORCEMENT. (Glass, David) (Entered: 05/21/2018)
MINUTE ORDER: Having considered the parties' Joint Status Report 29 , it is hereby ordered that the parties shall file another joint report and proposed order by June 29, 2018. At a minimum, the report shall set forth: (1) the efforts of the parties to define

05/25/2018 06/29/2018 07/17/2018
07/19/2018 08/02/2018 08/13/2018 08/15/2018 08/22/2018 10/09/2018 10/25/2018 10/30/2018 12/10/2018 12/11/2018
12/13/2018

the search that DHS is required to conduct; (2) the scope of CBP's response to Item 2(b), including the sampling methodology utilized and status of the parties' discussions regarding criteria for the identification of additional reports; and (3) the rate at which DHS and CBP will process records in view of the order dated May 14, 2018, in DHS v. Muslim Advocates, No. 1:17−cv−00813−TSC (D.D.C.). Signed by Judge Tanya S. Chutkan on 5/24/18. (DJS) (Entered: 05/24/2018)
Set/Reset Deadlines: Joint Status Report due by 6/29/2018. (tb) (Entered: 05/25/2018)
30 Joint STATUS REPORT (Seventh) by UNITED STATES CUSTOMS AND BORDER PROTECTION, UNITED STATES DEPARTMENT OF HOMELAND SECURITY, UNITED STATES IMMIGRATION AND CUSTOMS ENFORCEMENT. (Glass, David) (Entered: 06/29/2018)
MINUTE ORDER: Having considered the parties' Joint Status Report 30 , it is hereby ordered that the parties shall file another joint report by August 2, 2018 and every 60 days thereafter. To the extent the report contains a proposed production or briefing schedule, the parties shall include a proposed order. Signed by Judge Tanya S. Chutkan on 7/17/18. (DJS) (Entered: 07/17/2018)
Set/Reset Deadlines: Joint Status Report due by 8/2/2018. (tb) (Entered: 07/19/2018)
31 Joint STATUS REPORT (Eighth) by UNITED STATES CUSTOMS AND BORDER PROTECTION, UNITED STATES DEPARTMENT OF HOMELAND SECURITY, UNITED STATES IMMIGRATION AND CUSTOMS ENFORCEMENT. (Glass, David) (Entered: 08/02/2018)
MINUTE ORDER: A Status Conference is hereby set or 8/22/18 at 12:15 pm in Courtroom 9. Signed by Judge Tanya S. Chutkan on 8/13/18. (DJS) (Entered: 08/13/2018)
Set/Reset Hearings: Status Conference set for 8/22/2018 at 12:15 PM in Courtroom 9 before Judge Tanya S. Chutkan. (tb) (Entered: 08/15/2018)
Minute Entry: Status Conference held on 8/22/2018 before Judge Tanya S. Chutkan: Defendant's search should be completed by 10/1/2018. Joint Status Report due by 10/8/2018. (Court Reporter Bryan Wayne) (tb) (Entered: 08/22/2018)
32 Joint STATUS REPORT (Ninth) by UNITED STATES CUSTOMS AND BORDER PROTECTION, UNITED STATES DEPARTMENT OF HOMELAND SECURITY, UNITED STATES IMMIGRATION AND CUSTOMS ENFORCEMENT. (Glass, David) (Entered: 10/09/2018)
33 ORDER: Upon consideration of the 32 Ninth Joint Status Report, the parties are ORDERED to file another joint status report and proposed order by December 10, 2018. See Order for further details. Signed by Judge Tanya S. Chutkan on 10/25/18. (lctsc3) (ztb). (Entered: 10/25/2018)
Set/Reset Deadlines: Joint Status Report due by 12/10/2018. (tb) (Entered: 10/30/2018)
34 Joint STATUS REPORT (Tenth) by UNITED STATES CUSTOMS AND BORDER PROTECTION, UNITED STATES DEPARTMENT OF HOMELAND SECURITY, UNITED STATES IMMIGRATION AND CUSTOMS ENFORCEMENT. (Glass, David) (Entered: 12/10/2018)
35 MOTION for Leave to Appear Pro Hac Vice :Attorney Name− Daniela Nogueira, :Firm− Knight First Amendment Institute at Columbia University, :Address− 475 Riverside Drive, Suite 302, New York, NY 10115. Phone No. − 6467458500. Filing fee $ 100, receipt number 0090−5832785. Fee Status: Fee Paid. by KNIGHT FIRST AMENDMENT INSTITUTE AT COLUMBIA UNIVERSITY (Attachments: # 1 Declaration, # 2 Text of Proposed Order)(Jaffer, Jameel) (Entered: 12/11/2018)
MINUTE ORDER: Having considered the parties' Joint Status Report 34 , it is hereby ordered that the parties shall file another joint report by 2/15/19 and every 60 days thereafter. To the extent the parties are unable to agree on how to proceed or to the extent the parties propose a briefing schedule, the joint status report shall also include a proposed order. Signed by Judge Tanya S. Chutkan on 12/13/18. (DJS) (Entered:

12/13/2018 12/17/2018 01/21/2019 01/22/2019
01/30/2019 01/31/2019 03/22/2019 05/21/2019 07/22/2019 08/28/2019 09/20/2019 11/21/2019 12/02/2019

12/13/2018)
MINUTE ORDER: Granting 35 Motion for Leave to Appear Pro Hac Vice. Attorney Daniela Nogueira is hereby admitted pro hac vice to appear in this matter on behalf of Plaintiff. Signed by Judge Tanya S. Chutkan on 12/13/18. (DJS) (Entered: 12/13/2018)
Set/Reset Deadlines: Joint Status Report due by 2/15/2019. (tb) (Entered: 12/17/2018)
36 MOTION to Stay All Proceedings in Light of Lapse of Appropriations by UNITED STATES CUSTOMS AND BORDER PROTECTION, UNITED STATES DEPARTMENT OF HOMELAND SECURITY, UNITED STATES IMMIGRATION AND CUSTOMS ENFORCEMENT (Glass, David) (Entered: 01/21/2019)
MINUTE ORDER: Granting 36 Motion to Stay. All proceedings in this case are STAYED until Congress restores appropriations to the Department of Justice, Department of Homeland Security, U.S. Customs and Border Protection, and U.S. Immigration and Customs Enforcement. All current deadlines in this case are extended commensurate with the duration of the lapse in appropriations. The Defendant shall file a notice advising the court within 14 days after appropriations are restored. Signed by Judge Tanya S. Chutkan on 1/22/19. (DJS) (Entered: 01/22/2019)
37 NOTICE of Restoration of Appropriations by UNITED STATES CUSTOMS AND BORDER PROTECTION, UNITED STATES DEPARTMENT OF HOMELAND SECURITY, UNITED STATES IMMIGRATION AND CUSTOMS ENFORCEMENT (Glass, David) (Entered: 01/30/2019)
38 NOTICE OF WITHDRAWAL OF APPEARANCE as to KNIGHT FIRST AMENDMENT INSTITUTE AT COLUMBIA UNIVERSITY. Attorney Scott B. Wilkens terminated. (Wilkens, Scott) (Entered: 01/31/2019)
39 Joint STATUS REPORT (Eleventh) by UNITED STATES CUSTOMS AND BORDER PROTECTION, UNITED STATES DEPARTMENT OF HOMELAND SECURITY, UNITED STATES IMMIGRATION AND CUSTOMS ENFORCEMENT. (Glass, David) (Entered: 03/22/2019)
40 Joint STATUS REPORT (Twelfth) by UNITED STATES CUSTOMS AND BORDER PROTECTION, UNITED STATES DEPARTMENT OF HOMELAND SECURITY, UNITED STATES IMMIGRATION AND CUSTOMS ENFORCEMENT. (Glass, David) (Entered: 05/21/2019)
41 Joint STATUS REPORT (Thirteenth) by UNITED STATES CUSTOMS AND BORDER PROTECTION, UNITED STATES DEPARTMENT OF HOMELAND SECURITY, UNITED STATES IMMIGRATION AND CUSTOMS ENFORCEMENT. (Glass, David) (Entered: 07/22/2019)
42 NOTICE OF WITHDRAWAL OF APPEARANCE as to KNIGHT FIRST AMENDMENT INSTITUTE AT COLUMBIA UNIVERSITY. Attorney Daniela Nogueira terminated. (Nogueira, Daniela) (Entered: 08/28/2019)
43 Joint STATUS REPORT (Fourteenth) by UNITED STATES CUSTOMS AND BORDER PROTECTION, UNITED STATES DEPARTMENT OF HOMELAND SECURITY, UNITED STATES IMMIGRATION AND CUSTOMS ENFORCEMENT. (Glass, David) (Entered: 09/20/2019)
44 Joint STATUS REPORT (Fifteenth) by UNITED STATES CUSTOMS AND BORDER PROTECTION, UNITED STATES DEPARTMENT OF HOMELAND SECURITY, UNITED STATES IMMIGRATION AND CUSTOMS ENFORCEMENT. (Glass, David) (Entered: 11/21/2019)
45 MINUTE ORDER: Having considered the parties' joint status report 44 , it is hereby ordered that the parties shall adhere to the following deadlines: By January 31, 2020, the defendants shall serve their motion for summary judgment. By March 2, 2020, the plaintiff shall serve its combined cross−motion for summary judgment and opposition to the defendants' motion. By April 1, 2020, the defendants shall serve their reply to the plaintiff's opposition/cross−motion. By May 1, 2020, the plaintiff shall serve its reply to the defendants' opposition. Signed by Judge Tanya S. Chutkan on 12/2/19. (DJS) (Entered: 12/02/2019)

12/09/2019 01/31/2020 02/28/2020 03/02/2020
03/02/2020
03/02/2020 03/03/2020
03/03/2020

Set/Reset Deadlines: Cross motion due by /2/2020. Response to cross motion due by 4/1/2020. Reply to cross motion due by 5/1/2020. Summary judgment motion due by 1/31/2020. Response to motion for summary judgment due by 3/2/2020. Reply to motion for summary judgment due by 4/1/2020. (tb) (Entered: 12/09/2019)
46 MOTION for Summary Judgment by UNITED STATES CUSTOMS AND BORDER PROTECTION, UNITED STATES DEPARTMENT OF HOMELAND SECURITY, UNITED STATES IMMIGRATION AND CUSTOMS ENFORCEMENT (Attachments: # 1 Mem. Supp., # 2 Ex. A, # 3 Ex. B, # 4 Ex. C, # 5 Ex. D, # 6 Ex. E, # 7 Ex. F, # 8 Ex. G, # 9 Ex. H, # 10 Ex. I, # 11 LCvR 7(h)(1) Statement, # 12 Order)(Glass, David) (Entered: 01/31/2020)
47 MOTION for Leave to Appear Pro Hac Vice :Attorney Name− Stephanie Krent, Filing fee $ 100, receipt number BDCDC−6872830. Fee Status: Fee Paid. by KNIGHT FIRST AMENDMENT INSTITUTE AT COLUMBIA UNIVERSITY (Attachments: # 1 Declaration, # 2 Text of Proposed Order)(DeCell, Caroline) (Entered: 02/28/2020)
48 ENTERED IN ERROR. . . . .Cross MOTION for Summary Judgment by KNIGHT FIRST AMENDMENT INSTITUTE AT COLUMBIA UNIVERSITY (Attachments: # 1 Text of Proposed Order, # 2 Statement of Facts, # 3 Response to Defendants' Statement of Facts, # 4 Declaration of Matthew Hellman, # 5 Exhibit A, # 6 Exhibit B, # 7 Exhibit C, # 8 Exhibit D, # 9 Exhibit E, # 10 Exhibit F, # 11 Exhibit G, # 12 Exhibit H, # 13 Exhibit I, # 14 Exhibit J, # 15 Exhibit K, # 16 Exhibit L, # 17 Exhibit M, # 18 Exhibit N, # 19 Exhibit O, # 20 Exhibit P, # 21 Exhibit Q, # 22 Exhibit R, # 23 Exhibit S, # 24 Exhibit T, # 25 Exhibit U, # 26 Exhibit V, # 27 Exhibit W, # 28 Exhibit X, # 29 Exhibit Y, # 30 Exhibit Z, # 31 Exhibit AA, # 32 Exhibit BB, # 33 Exhibit CC, # 34 Exhibit DD)(Hellman, Matthew) Modified on 3/4/2020 (ztd). (Entered: 03/02/2020)
49 ENTERED IN ERROR. . . . .Memorandum in opposition to re 46 MOTION for Summary Judgment filed by KNIGHT FIRST AMENDMENT INSTITUTE AT COLUMBIA UNIVERSITY. (Attachments: # 1 Text of Proposed Order, # 2 Statement of Facts, # 3 Response to Defendants' Statement of Facts, # 4 Declaration of Matthew Hellman, # 5 Exhibit A, # 6 Exhibit B, # 7 Exhibit C, # 8 Exhibit D, # 9 Exhibit E, # 10 Exhibit F, # 11 Exhibit G, # 12 Exhibit H, # 13 Exhibit I, # 14 Exhibit J, # 15 Exhibit K, # 16 Exhibit L, # 17 Exhibit M, # 18 Exhibit N, # 19 Exhibit O, # 20 Exhibit P, # 21 Exhibit Q, # 22 Exhibit R, # 23 Exhibit S, # 24 Exhibit T, # 25 Exhibit U, # 26 Exhibit V, # 27 Exhibit W, # 28 Exhibit X, # 29 Exhibit Y, # 30 Exhibit Z, # 31 Exhibit AA, # 32 Exhibit BB, # 33 Exhibit CC, # 34 Exhibit DD)(Hellman, Matthew) Modified on 3/4/2020 (ztd). (Entered: 03/02/2020)
NOTICE OF CORRECTED DOCKET ENTRY: re 48 Cross MOTION for Summary Judgment , 49 Memorandum in Opposition,,, was entered in error and counsel has refiled said pleadings as docket entries 50 and 51 . (ztd) (Entered: 03/04/2020)
50 Cross MOTION for Summary Judgment (corrected) by KNIGHT FIRST AMENDMENT INSTITUTE AT COLUMBIA UNIVERSITY (Attachments: # 1 Memorandum in Support of Cross−Motion for Summary Judgment and Opposition to Defendants' Motion for Summary Judgment, # 2 Proposed Order, # 3 Statement of Facts, # 4 Response to Defendants' Statement of Facts, # 5 Declaration of Matthew Hellman, # 6 Exhibit A, # 7 Exhibit B, # 8 Exhibit C, # 9 Exhibit D, # 10 Exhibit E, # 11 Exhibit F, # 12 Exhibit G, # 13 Exhibit H, # 14 Exhibit I, # 15 Exhibit J, # 16 Exhibit K, # 17 Exhibit L, # 18 Exhibit M, # 19 Exhibit N, # 20 Exhibit O, # 21 Exhibit P, # 22 Exhibit Q, # 23 Exhibit R, # 24 Exhibit S, # 25 Exhibit T, # 26 Exhibit U, # 27 Exhibit V, # 28 Exhibit W, # 29 Exhibit X, # 30 Exhibit Y, # 31 Exhibit Z, # 32 Exhibit AA, # 33 Exhibit BB, # 34 Exhibit CC, # 35 Exhibit DD, # 36 Exhibit EE, # 37 Exhibit FF)(Hellman, Matthew) (Entered: 03/03/2020)
51 Memorandum in opposition to re 46 MOTION for Summary Judgment (corrected) filed by KNIGHT FIRST AMENDMENT INSTITUTE AT COLUMBIA UNIVERSITY. (Attachments: # 1 Proposed Order, # 2 Statement of Facts, # 3 Response to Defendants' Statement of Facts, # 4 Declaration of Matthew Hellman, # 5 Exhibit A, # 6 Exhibit B, # 7 Exhibit C, # 8 Exhibit D, # 9 Exhibit E, # 10 Exhibit F, # 11 Exhibit G, # 12 Exhibit H, # 13 Exhibit I, # 14 Exhibit J, # 15 Exhibit K, # 16 Exhibit L, # 17 Exhibit M, # 18 Exhibit N, # 19 Exhibit O, # 20 Exhibit P, # 21 Exhibit Q, # 22 Exhibit R, # 23 Exhibit S, # 24 Exhibit T, # 25 Exhibit U, # 26 Exhibit V, # 27 Exhibit W, # 28 Exhibit X, # 29 Exhibit Y, # 30 Exhibit Z, # 31 Exhibit AA, #

03/23/2020 03/25/2020 03/25/2020
03/26/2020 04/16/2020 05/05/2020
05/06/2020 05/06/2020 06/03/2020
06/08/2020 06/08/2020 06/12/2020

32 Exhibit BB, # 33 Exhibit CC, # 34 Exhibit DD, # 35 Exhibit EE, # 36 Exhibit FF)(Hellman, Matthew) (Entered: 03/03/2020)
52 Unopposed MOTION for Extension of Time to File Response/Reply by UNITED STATES CUSTOMS AND BORDER PROTECTION, UNITED STATES DEPARTMENT OF HOMELAND SECURITY, UNITED STATES IMMIGRATION AND CUSTOMS ENFORCEMENT (Attachments: # 1 Prop. Order)(Glass, David) (Entered: 03/23/2020)
MINUTE ORDER: Granting 47 Motion for Leave to Appear Pro Hac Vice. Stephanie Clara Krent is hereby admitted pro hac vice to appear in this matter on behalf of Plaintiff. Counsel should register for e−filing via PACER and file a notice of appearance pursuant to LCvR 83.6(a). Click for instructions. Signed by Judge Tanya S. Chutkan on 3/25/2020. (DJS) (Entered: 03/25/2020)
MINUTE ORDER: Granting 52 Unopposed Motion to extend deadlines. Defendants shall file the combined reply in support of their motion for summary judgment and opposition to Plaintiff's cross motion for summary judgment not later than May 8, 2020. Plaintiff shall file the reply in support of its cross motion for summary judgment not later than June 8, 2020. Signed by Judge Tanya S. Chutkan on 3/25/2020. (DJS) (Entered: 03/25/2020)
Set/Reset Deadlines: Response to Cross Motion due by 5/8/2020. Reply to Cross Motion due by 6/8/2020. Reply to Motion for Summary Judgment due by 5/8/2020. (tb) (Entered: 03/26/2020)
53 NOTICE of Appearance by Stephanie Krent on behalf of KNIGHT FIRST AMENDMENT INSTITUTE AT COLUMBIA UNIVERSITY (Krent, Stephanie) (Entered: 04/16/2020)
54 Unopposed MOTION for Extension of Time to File Response/Reply as to 50 Cross MOTION for Summary Judgment (corrected), 46 MOTION for Summary Judgment by UNITED STATES CUSTOMS AND BORDER PROTECTION, UNITED STATES DEPARTMENT OF HOMELAND SECURITY, UNITED STATES IMMIGRATION AND CUSTOMS ENFORCEMENT (Attachments: # 1 Prop. Order)(Glass, David) (Entered: 05/05/2020)
MINUTE ORDER: Granting 54 Unopposed Motion for Extension of Deadlines. Defendants shall file the reply in support of their motion for summary judgment and combined opposition to Plaintiff's cross motion by June 5, 2020. Plaintiff shall file the reply in support of its cross motion by July 17, 2020. Signed by Judge Tanya S. Chutkan on 5/6/2020. (DJS) (Entered: 05/06/2020)
Set/Reset Deadlines: Defendants' Reply and Combined Opposition due by 6/5/2020. Plaintiff's Reply due by 7/17/2020. (zjd) (Entered: 05/06/2020)
55 Unopposed MOTION for Extension of Time to File Response/Reply , Unopposed MOTION for Leave to File Excess Pages by UNITED STATES CUSTOMS AND BORDER PROTECTION, UNITED STATES DEPARTMENT OF HOMELAND SECURITY, UNITED STATES IMMIGRATION AND CUSTOMS ENFORCEMENT (Attachments: # 1 Prop. Order)(Glass, David) (Entered: 06/03/2020)
MINUTE ORDER: Granting Unopposed 55 Motion for Extension of Time to File Response/Reply. Defendants' combined response/reply due June 12, 2020. Granting Defendants' 55 Motion for Leave to File Brief not to exceed 45 pages. Signed by Judge Tanya S. Chutkan on 6/8/2020. (DJS) (Entered: 06/08/2020)
Set/Reset Deadlines: Response to Cross Motion due by 6/12/2020. Reply to Motion for Summary Judgment due by 6/12/2020. (tb) (Entered: 06/08/2020)
56 REPLY to opposition to motion re 46 MOTION for Summary Judgment filed by UNITED STATES CUSTOMS AND BORDER PROTECTION, UNITED STATES DEPARTMENT OF HOMELAND SECURITY, UNITED STATES IMMIGRATION AND CUSTOMS ENFORCEMENT. (Attachments: # 1 Ex. A (2d Holzer Decl.), # 2 Ex. B (2d Howard Decl.), # 3 Ex. C (2d Fuentes Decl.), # 4 Ex. D (CBP Webpage), # 5 Ex. E (CBP Dir.), # 6 Ex. F (Tear Sheet), # 7 LCvR 7(h)(1) Resp.)(Glass, David) (Entered: 06/12/2020)

06/12/2020

57 RESPONSE re 50 Cross MOTION for Summary Judgment (corrected) filed by UNITED STATES CUSTOMS AND BORDER PROTECTION, UNITED STATES DEPARTMENT OF HOMELAND SECURITY, UNITED STATES IMMIGRATION AND CUSTOMS ENFORCEMENT. (Attachments: # 1 Ex. A (2d Holzer Decl.), # 2 Ex. B (2d Howard Decl.), # 3 Ex. C (2d Fuentes Decl.), # 4 Ex. D (CBP Webpage), # 5 Ex. E (CBP Dir.), # 6 Ex. F (Tear Sheet), # 7 LCvR 7(h)(1) Resp.)(Glass, David) (Entered: 06/12/2020)